STEVENS PARK HEALTH AND REHABILITATION

820 STEVENS CREEK ROAD, AUGUSTA, GA 30907 (706) 737-0350
Non profit - Other 42 Beds CLINICAL SERVICES, INC. Data: November 2025
Trust Grade
90/100
#38 of 353 in GA
Last Inspection: February 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Stevens Park Health and Rehabilitation has received a Trust Grade of A, which means it is considered excellent and highly recommended for families seeking care. It ranks #38 out of 353 facilities in Georgia, placing it in the top half, and #3 out of 11 in Richmond County, indicating that only two local options are better. The facility is improving, having reduced its issues from one in 2022 to zero in 2024. Staffing is a strong point, with a 5/5 star rating, only 32% turnover, and more RN coverage than 97% of state facilities, suggesting a stable and knowledgeable staff. However, there have been concerns such as improperly handled food storage, which could risk contamination, and issues with a resident's catheter management, which posed a potential infection risk. Overall, while Stevens Park has notable strengths, it is important for families to be aware of these concerns.

Trust Score
A
90/100
In Georgia
#38/353
Top 10%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
1 → 0 violations
Staff Stability
○ Average
32% turnover. Near Georgia's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Georgia facilities.
Skilled Nurses
✓ Good
Each resident gets 58 minutes of Registered Nurse (RN) attention daily — more than average for Georgia. RNs are trained to catch health problems early.
Violations
✓ Good
Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2022: 1 issues
2024: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (32%)

    16 points below Georgia average of 48%

Facility shows strength in staffing levels, fire safety.

The Bad

Staff Turnover: 32%

13pts below Georgia avg (46%)

Typical for the industry

Chain: CLINICAL SERVICES, INC.

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 2 deficiencies on record

Jun 2022 1 deficiency
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observations, interviews, and review of facility policies Storage Areas and Personal Appearance and Conduct revealed that the facility failed to label, and date opened food items in the walk-...

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Based on observations, interviews, and review of facility policies Storage Areas and Personal Appearance and Conduct revealed that the facility failed to label, and date opened food items in the walk-in refrigerator and failed to ensure dietary staff wore a hair net in the kitchen during food preparation and meal service to prevent food contamination. This deficient practice had the potential to effect 37 of 38 residents receiving an oral diet. Findings include: Review of the undated facility policy titled Storage Areas revealed - Items will be covered, sealed, labeled, and dated appropriately. Review of the undated facility policy titled Personal Appearance and Conduct revealed - Hair restraints, a hairnet and/or beard restraint will be worn while in the food prep, production, and servicing areas. Observation on 6/18/22 at 8:20 a.m. of the walk-in refrigerator revealed a package of sliced deli turkey meat was opened, wrapped with no open date. Continued observation revealed a square metal pan with cut lemon wedges, covered with no label or date. Also, a one-gallon container of Buttermilk Ranch Dressing was opened with no open date. Observation on 6/18/22 at 11:45 a.m. of the Certified Dietary Manager (CDM) in the kitchen preparing puree foods items for lunch meal revealed she was not wearing a hair net. Observation on 6/18/22 at 12:30 p.m. of the CDM revealed she was assisting with serving resident lunch meal and was not wearing hair net. During an interview on 6/18/22 at 8:25 a.m. the CDM confirmed the package of sliced deli turkey meat, lemon wedges, and Buttermilk Ranch Dressing did not have a label or open date. Continued interview with the CDM revealed she expects dietary staff to label and date food items after opening. During an interview on 6/18/22 at 2:30 p.m. the CDM revealed that she did not realize that her hair was not covered with a hair net. The CDM stated that she had put a hair net on when she arrived, and it must have fallen off. Continued interview with the CDM revealed she expects staff and even herself to wear a hair net while in the kitchen.
Sept 2019 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review and staff interview, the facility failed to ensure that one resident (R#33) of three...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review and staff interview, the facility failed to ensure that one resident (R#33) of three residents with a urinary catheter was handled in a sanitary manner to prevent the spread of infection. Findings include: Observation on 9/9/19 at 2:22 p.m. revealed that resident (R) #33 was out of bed in a wheelchair and the catheter tubing was lying on the floor. The urine in the tubing was observed to be cloudy. Record reveiw for R#33 revealed the following diagnoses: malignant neoplasm of the vagina, overactive bladder, urinary retention, and other cystostomy status. A review of the Physician Orders revealed an order for a suprapubic catheter for urinary retention, Suprapubic 22 French with 10 cubic centimeter bulb for urinary retention, oxybutnin chloride 5 milligram (mg) give three times a day for overactive bladder, tamsulosin ER 0.4 mg, give one every 24 hours for urinary retention; cleanse supra pubic site with soap and water on day shift, pat dry and apply dressing; cleanse suprapubic site with soap and water as needed, pat dry and apply dressing. A review of the Quarterly Minimum Data Sets (MDS) dated [DATE] documented that the resident had a catheter in the seven-day look-back period. The Quarterly MDS also documented that the resident had a urinary tract infection in the 30-day look back period. A review of the care plan revealed that R#33 had a urinary catheter related to an indwelling/suprapubic catheter. An observation on 9/11/19 at 7:41 a.m. revealed that the resident was lying in bed and the catheter tubing was lying on the floor. The urine in the tubing was very cloudy. An observation on 9/12/19 at 10:19 a.m. of the resident revealed that the resident was in bed and the catheter tubing was lying on the floor. An observation and interview on 9/12/19 at 11:46 a.m. with the Director of Nursing confirmed that the tubing for the catheter was on the floor and that this was an infection control issue.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Georgia.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Georgia facilities.
  • • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Stevens Park's CMS Rating?

CMS assigns STEVENS PARK HEALTH AND REHABILITATION an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Georgia, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Stevens Park Staffed?

CMS rates STEVENS PARK HEALTH AND REHABILITATION's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 32%, compared to the Georgia average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Stevens Park?

State health inspectors documented 2 deficiencies at STEVENS PARK HEALTH AND REHABILITATION during 2019 to 2022. These included: 2 with potential for harm.

Who Owns and Operates Stevens Park?

STEVENS PARK HEALTH AND REHABILITATION is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by CLINICAL SERVICES, INC., a chain that manages multiple nursing homes. With 42 certified beds and approximately 38 residents (about 90% occupancy), it is a smaller facility located in AUGUSTA, Georgia.

How Does Stevens Park Compare to Other Georgia Nursing Homes?

Compared to the 100 nursing homes in Georgia, STEVENS PARK HEALTH AND REHABILITATION's overall rating (5 stars) is above the state average of 2.6, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Stevens Park?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Stevens Park Safe?

Based on CMS inspection data, STEVENS PARK HEALTH AND REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Georgia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Stevens Park Stick Around?

STEVENS PARK HEALTH AND REHABILITATION has a staff turnover rate of 32%, which is about average for Georgia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Stevens Park Ever Fined?

STEVENS PARK HEALTH AND REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Stevens Park on Any Federal Watch List?

STEVENS PARK HEALTH AND REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.