15 CRAIGSIDE

15 CRAIGSIDE PLACE, HONOLULU, HI 96817 (808) 523-7000
Non profit - Corporation 45 Beds Independent Data: November 2025
Trust Grade
93/100
#1 of 41 in HI
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

15 Craigside in Honolulu, Hawaii, has an excellent Trust Grade of A, indicating it is highly recommended and performs better than most facilities. It ranks #1 out of 41 nursing homes in Hawaii and #1 out of 26 in Honolulu County, placing it at the top of local options. The facility is improving, having reduced its issues from 1 in 2023 to none in 2024. Staffing is a strength here, with a perfect 5-star rating and a low turnover rate of 19%, well below the state average. However, there have been some concerns, including a resident being assisted without a gait belt despite a history of falls, and issues in the kitchen management regarding the storage of egg whites, which lacked clear expiration dates. Overall, while 15 Craigside has many strengths, families should be aware of these specific areas needing attention.

Trust Score
A
93/100
In Hawaii
#1/41
Top 2%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
1 → 0 violations
Staff Stability
✓ Good
19% annual turnover. Excellent stability, 29 points below Hawaii's 48% average. Staff who stay learn residents' needs.
Penalties
⚠ Watch
$12,735 in fines. Higher than 88% of Hawaii facilities, suggesting repeated compliance issues.
Skilled Nurses
✓ Good
Each resident gets 122 minutes of Registered Nurse (RN) attention daily — more than 97% of Hawaii nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 1 issues
2024: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (19%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (19%)

    29 points below Hawaii average of 48%

Facility shows strength in staffing levels, quality measures, staff retention, fire safety.

The Bad

Federal Fines: $12,735

Below median ($33,413)

Minor penalties assessed

The Ugly 2 deficiencies on record

Aug 2023 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to ensure one resident (R)38 in the sample was free fro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to ensure one resident (R)38 in the sample was free from accident hazards. Despite having a history of falls and an unsteady gait, the resident was ambulated without the use of a gait belt, placing her at risk for an avoidable fall and/or injury. This deficient practice has the potential to affect all residents at the facility who require assistance to ambulate. Findings include: Resident (R)38 is a [AGE] year-old female admitted to the facility on [DATE] for long-term care. Her current diagnoses include repeated falls, muscle weakness, age-related osteoporosis, and dementia. During a review of her electronic health record (EHR) it was noted that R38's last documented fall was on 06/17/23. On 08/22/23 at 10:09 AM, an observation was made of R38 being assisted back to her chair in the dining room from her room where she had gone to use the restroom. R38 was using a front-wheel walker (FWW) and was bent over slightly with a steady but awkward gait. R38 ambulated back to her chair in the dining room with a certified nurse aide (CNA) providing stand-by assistance. On 08/22/23 at 03:29 PM, on observation was done of CNA1 assisting R38 ambulate back to her chair in the dining room. R38 was bent forward at the waist, more so than the previous observation, and her gait was unsteady and a bit stumbly. Aware of her unsteadiness, CNA1 had grabbed and was guiding R38 by the back center of the elastic waistband on her loose polyester pants. Each chair that they passed, R38 asked to sit. CNA1 led her past at least two chairs, maintaining a firm grip on the back of her pants. When R38 finally made it to her seat, she plopped down and stated, my pants are too tight, it hurts! An interview with CNA1 was done at this time. When asked about the unsteadiness of R38's gait as opposed to earlier in the day, CNA1 stated it's because she is tired. When asked about using a gait belt with R38, especially when she is tired with an unsteady gait, CNA1 admitted that she should have used a gait belt. On 08/24/23 at 08:00 AM, an interview was done with the CNA Manager (CNAM) in the conference room. When asked about using gait belts for safe transfers and ambulation, CNAM stated that the physical and occupational therapists determine who needs to have a gait belt, otherwise gait belts are recommended for the safety of residents and staff, as well as comfort of the residents, and are used at the CNA's discretion. CNAM reported that her expectation is that gait belts are used for anyone determined to need extensive assistance (unless the residents refuse it), and if the CNA feels it is unsafe. CNAM agreed that using a gait belt is preferable to grabbing the resident by the back of the pants. CNAM stated that R38 requires limited to extensive assistance and is known to be more tired and unsteady on her feet in the afternoon. CNAM agreed that given R38's history of falls, she would expect to see a gait belt used when R38 has an unsteady gait. On 08/24/23 at 12:30 PM, a review of the facility's Gait Belts Nursing Protocol, last updated 09/18/22, revealed the following: Staff will use the Gait Belt as an assistive tool when transferring and ambulating residents. Not all residents require the use [sic] a Gait Belt, but to reduce possible injury, a Gait Belt is recommended during all transfers and ambulation. 2) On 08/22/23 at 11:24 AM observed R18 in the dining room. R18 was seated in a recliner and was asked if she wanted to sit in her chair. R18 was agreeable. CNA2 and CNA3 grabbed R18's pant waistband, pulled the resident up to stand, and pivoted resident to sit on a chair. There was no gait belt and the resident's pant were hiked up in the crotch area. Record review noted R18 was admitted to the facility on [DATE]. Diagnoses include but not limited to paroxysmal atrial fibrillation; age-related osteoporosis without current pathological fracture; other abnormalities of gait; and other lack of coordination. A review of the admission Minimum Data Set (MDS) with assessment reference date of 06/28/23 notes R18 requires extensive assist with one-person physical assist for transfer (how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position). R18 also noted to be not steady and only able to stabilize with staff assistance for moving from seated to standing position, surface-to-surface transfer (transfer between bed and chair or wheelchair). Review of R18's care plan notes she is at high risk for falls related to weakness, history of orthostatic hypotension (condition in which your blood pressure suddenly drops when you stand up from a seated or lying position), syncope (fainting or passing out caused by a temporary drop in the amount of blood that flows to the brain), and fall score of 19. R18 is also diagnoses with osteoporosis which placed her at risk for significant injury related to fall. Interventions for transfer include to instruct and remind resident to slowly transfer and give simple cues and instruction during transfer; provide limited to extensive assist with transfer; and one-man support. On the afternoon of 08/22/23, interviewed Physical Therapist (PT)1 regarding the use of gait belts when transferring residents. PT1 reported it is recommended to use a gait belt during transfers. PT1 further reported staff will determine whether a gait belt is needed. On 08/24/23 at 08:00 AM an interview was conducted with CNAM in the conference room. CNAM reported a gait belt is used for residents that require extensive assistance for transferring. Inquired which residents require the use of a gait belt, CNAM included R18 in the list. CNAM further reported gait belts are used for the safety of the residents.
Sept 2022 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation and interview the facility failed to store and label food in accordance with professional standards for food service safety. Residents (R) risk serious complications from foodborn...

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Based on observation and interview the facility failed to store and label food in accordance with professional standards for food service safety. Residents (R) risk serious complications from foodborne illness as a result of their compromised health status. Unsafe and/or unsanitary food handling practices represent a potential source of pathogen exposure for all residents at the facility. Findings include: On 09/20/22 at 08:17 AM, the state agency (SA) did an initial tour of the kitchen with the Food Service Supervisor (FSS). SA observed several cartons of egg whites in the walk-in refrigerator with no manufacturer expiration dates. When asked, the FSM was unable to verbalize how long the egg whites are good for. On 09/23/22 at 09:55 AM, the SA conducted a follow-up tour of the kitchen with the FSM. In the outside walk-in refrigerator, the SA observed two (2) large metal trays with approximately 9 to 12 cartons of egg whites per tray. The cartons read frozen egg product. Most cartons were labeled with a handwritten date of 09/12/22, with one carton labeled 09/19/22. The FSS stated staff write the date of receipt on the cartons. Confirmed cartons were received on 09/12/22 and 09/19/22. When asked again about the expiration dates for the egg whites, the FSS was unable to verbalize an answer, stating I'm not sure .we keep them frozen in here. The SA picked up a carton and indicated that it was fully thawed. The FSS was surprised they were not frozen. The SA turned the carton to the side and observed storage instructions that read: STORAGE KEEP FROZEN Use within 3 days after thawing Keep unused portion refrigerated Do not re-freeze. Upon reading this, the FSS stated I didn't know about that suggestion. SA informed the FSS that storage instructions are not suggestions, and it is a deficient practice to not be following them. The FSS agreed and stated he would discard all the thawed cartons. On 09/23/22 at 10:15 AM, a food service worker informed the SA that the usual process of receipt for the frozen egg whites is to receive them frozen and to label each carton with the date of receipt, then place them in the freezer. Because they go through so many egg whites, they will pull whole trays and place them in the refrigerator to thaw, but unfortunately it is not their current practice to label when they are being pulled for thawing. The food service worker and the FSS both acknowledged that without labeling when they were pulled for thawing, there is no way to ensure the egg whites are being used within 3 days as per the storage instructions.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (93/100). Above average facility, better than most options in Hawaii.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
  • • 19% annual turnover. Excellent stability, 29 points below Hawaii's 48% average. Staff who stay learn residents' needs.
Concerns
  • • $12,735 in fines. Above average for Hawaii. Some compliance problems on record.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is 15 Craigside's CMS Rating?

CMS assigns 15 CRAIGSIDE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Hawaii, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is 15 Craigside Staffed?

CMS rates 15 CRAIGSIDE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 19%, compared to the Hawaii average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at 15 Craigside?

State health inspectors documented 2 deficiencies at 15 CRAIGSIDE during 2022 to 2023. These included: 2 with potential for harm.

Who Owns and Operates 15 Craigside?

15 CRAIGSIDE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 45 certified beds and approximately 43 residents (about 96% occupancy), it is a smaller facility located in HONOLULU, Hawaii.

How Does 15 Craigside Compare to Other Hawaii Nursing Homes?

Compared to the 100 nursing homes in Hawaii, 15 CRAIGSIDE's overall rating (5 stars) is above the state average of 3.5, staff turnover (19%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting 15 Craigside?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is 15 Craigside Safe?

Based on CMS inspection data, 15 CRAIGSIDE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Hawaii. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at 15 Craigside Stick Around?

Staff at 15 CRAIGSIDE tend to stick around. With a turnover rate of 19%, the facility is 27 percentage points below the Hawaii average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 17%, meaning experienced RNs are available to handle complex medical needs.

Was 15 Craigside Ever Fined?

15 CRAIGSIDE has been fined $12,735 across 1 penalty action. This is below the Hawaii average of $33,206. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is 15 Craigside on Any Federal Watch List?

15 CRAIGSIDE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.