BRITISH HOME, THE

8700 WEST 31ST STREET, BROOKFIELD, IL 60513 (708) 485-0135
Non profit - Corporation 72 Beds Independent Data: November 2025
Trust Grade
70/100
#121 of 665 in IL
Last Inspection: February 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The British Home in Brookfield, Illinois has a Trust Grade of B, indicating it is a good choice among nursing homes. It ranks #121 out of 665 facilities in Illinois, placing it in the top half, and #41 out of 201 in Cook County, meaning only a few local options are better. The facility's trend is stable, with the number of issues remaining consistent over the past two years. Staffing is rated 4 out of 5 stars, with a turnover rate of 54% which is average for the state; however, it has more RN coverage than 88% of Illinois facilities, ensuring better care oversight. On the downside, there have been serious incidents, including one resident who fell out of bed and suffered a hip dislocation due to improper positioning and monitoring. Additionally, there were concerns about background checks not being conducted properly for residents and staff, as well as issues with food safety practices in the kitchen. Overall, while there are strengths in staffing and overall quality, families should consider the facility's recent incidents and compliance issues.

Trust Score
B
70/100
In Illinois
#121/665
Top 18%
Safety Record
Moderate
Needs review
Inspections
Holding Steady
5 → 5 violations
Staff Stability
⚠ Watch
54% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Illinois facilities.
Skilled Nurses
✓ Good
Each resident gets 85 minutes of Registered Nurse (RN) attention daily — more than 97% of Illinois nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★☆
4.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 5 issues
2025: 5 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 54%

Near Illinois avg (46%)

Higher turnover may affect care consistency

The Ugly 18 deficiencies on record

1 actual harm
Feb 2025 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to assess new skin condition on a resident with impaired...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to assess new skin condition on a resident with impaired mobility, and failed to notify licensed staff to evaluate skin for one (R24) of three residents in the sample of 30 reviewed for skin impairment. This failure resulted in R24 developing a new wound excoriation on right buttock area. Findings include: R24 is an [AGE] year-old, female, originally admitted in the facility on 10/22/2020, with diagnoses of Tubulo-interstitial nephritis, not specified as Acute or Chronic; Urinary Tract Infection, site not specified; and Extended spectrum beta lactamase (ESBL) Resistance. MDS (Minimum Data Set), dated 02/21/25, recorded R24 has short- and long-term memory problem. According to skin evaluation, dated 02/19/25, there are no new skin issues on R24, skin was intact. Skin Monitoring Comprehensive CNA (Certified Nurse Assistant) Shower Review, dated 02/21/25, recorded bed bath was provided on R24 with no skin issues noted. R24's care plans documented the following: Skin Condition/Pressure Injury (01/25/25): Interventions: Conduct weekly skin check and report negative findings to my doctor; Inspect my skin when repositioning and toileting and assisting with ADLs (activities of daily living) Skin Other (01/25/25): Interventions: Skin checks per facility protocol, complete skin risk assessments per facility protocol. On 02/25/25 at 11:30 AM, CNAs V10 and V30 were observed providing incontinence care on R24. A small, open red area on the right lower buttock was observed. There was also redness and swelling noted on R24's groin areas. V10 stated, She does skin sore here on the right buttock, we apply barrier ointment. On 02/25/25 at 11:55 AM, V3 (Licensed Practical Nurse, LPN/Wound Care Nurse) was asked regarding R24's skin impairment. V3 replied, Nothing on the bottom; nothing on legs/feet. I don't know anything about skin issues on her right buttock. No one reported to me. On 02/25/25 at 11:57 AM, V27 (LPN), the nurse of R24, stated, On (R24), I don't know anything about new skin issues. On 02/25/25 at 12:00 PM, V3 did an assessment on R24's skin. V3 verbalized, It was MASD (moisture associated skin damage) on the right buttock and on the right and left groin areas, barrier cream can be applied. On 02/25/25 at 12:00 PM, V30, CNA, stated V10 told the nurse about R24's new skin issue on the right buttock. V30 continued, CNAs are supposed to notify nurse immediately if they noticed skin issues on residents. There was no documentation related to R24's new skin issue on the right buttock. There was also no documentation the new skin issue was reported to the nurse. Progress notes, dated 02/25/25, documented: R24 has a small opening to right buttock. Upon assessment, R24 noted to have small area of excoriation due to MASD. Barrier cream applied. Education provided to CNA about keeping area clean and dry. Skin evaluation form, dated 02/26/25, documented: Partial Thickness Wound, Type: Other Treatment: Clean with NSS (normal saline solution), pat dry, apply barrier cream after each incontinence episode or as needed. Description: Superficial open area to reddened area on right buttock Size: 1.8 cm (centimeters) x 0.2 cm x 0.1 cm Surrounding skin: red, discolored Wound Evaluation and Management Summary, dated 02/26/25, recorded: Location: Perineum Diagnosis: Diaper Dermatitis Progress - Exacerbated Treatment: Zinc oxide based barrier cream R24's POS (Physician Order Sheet) documented the following: 02/26/25: Zinc Oxide 20% ointment topical to right buttock with normal saline solution, pat dry, apply zinc barrier cream with every incontinence episode and as needed. 02/25/25: Barrier cream to periarea and buttocks TID (three times a day and PRN (when needed) after incontinence episodes. On 02/26/25 at 9:25 AM, V2 (Director of Nursing) stated, Skin assessment is done upon admission, readmission, shower days, and when they are changing residents that when they happen to see any skin concerns that they have to notify the nurse on duty immediately. On 02/26/2025 at 4:02 PM, V31 (Wound Care Physician) verbalized, Her right buttock open area, its MASD. Right buttock area and the perineum area are all in the same area and considered dermatitis. Staff has to put moisture barrier/zinc cream during changing. She's had this before related to antibiotics and diarrhea. I am assuming this MASD is brand new. Facility's policy titled Skin Assessment, dated 02/01/25, stated: Policy: It is our policy to perform a full body skin assessment as part of our systematic approach to pressure injury prevention and management. This policy includes the following procedural guidelines in performing the full body skin assessment. Policy Explanation and Compliance Guidelines: 1. A full body, or head to toe, skin assessment will be conducted by a licensed or registered nurse upon admission/re-admission. The assessment may also be performed after a change of condition or after any newly identified skin alteration.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed provide supervision to prevent a fall of a resident (R194) in the bedr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed provide supervision to prevent a fall of a resident (R194) in the bedroom next to the nursing station, affecting one resident (R194) of 3 residents reviewed for falls. Findings Include: R194 is an [AGE] year-old female admitted to the facility on [DATE], with a medical diagnosis that includes but is not limited to dementia, cerebral infarction, right below-the-knee amputation, Covid-, 19, hypertension, left-sided weakness, and urinary tract infection. On the (MDS) Minimal data Set assessment of 2/23/2025, section C, the BIMS (Brief Interviewed Mental Status) score was 06/15, and indicates severe cognitive impairment. On MDS of 2/23/2025, GG section, R194 is dependent to move from Chair/bed-to-chair transfer. The ability to transfer to and from a bed to a chair (or wheelchair). Helper does ALL of the effort. The resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is required for the resident to complete the activity. On record review of the facility fall incident report, dated 2/24/2025 at 4:40 PM, R194 was observed on the floor next to her wheelchair, lying on her side. Hospital computerized tomography of the head records, dated 2/24/2025, showed a new small parietal scalp hematoma. On 2/26/2025 at 9:50 AM, surveyor interviewed R194, who was not able to recall what led up to the fall, but was able to state she went to the hospital after the fall. Surveyor observed R194 with bluish discoloration to the forehead and mild swelling. On 2/26/2025 at 9:57 AM, V13 (Physical Therapist Assistant) said, The speech evaluation ended at 2:20 PM, and I started working with (R194) and focused on chair and arm exercises. (R194) was using the right leg prosthesis and got up in the wheelchair for the first time after she was admitted to the facility. After therapy finished, I brought (R194) to her room and placed her by the door. On 2/26/2025 at 11:29 AM, V14 (Registered nurse) said, I was in the facility when (R194) fell. Earlier during the day, around 1:00 PM, (R194) went to have a speech evaluation and after that, she went to work with the Physical Therapist. (R194) came back at 3:00 PM and was placed by the door, so we could monitor her from the nursing station. On 2/26/2025 at 12:08 PM, V32 (Physical Therapist) said, I evaluated (R194) on admission. (R194) had fair turn control and needed corrections and constant reminders to keep her back straight while sitting in the wheelchair. Usually, I would recommend keeping (R194) up for a maximum of 1 hour at a time to prevent fatigue, and (R194) was deconditioned after the hospitalization. (R194) required maximum assistance to get out of bed and I recommended a mechanical lift for transfers and (R194) had left-sided weakness. I would recommend a tilted wheelchair or a high-back wheelchair because of trunk control. On 2/26/2025 at 2:40 PM, V33 (Nursing Practitioner) said, (R194) was admitted from the hospital with COVID, dementia, and left-sided weakness. (R194's) fall on 2/24/2025 and the x-ray and computerized tomography of the head, cervical, and thoracic were negative, but had a frontal hematoma. I can't say if poor trunk control or drowsiness was a factor related to the fall. Some of my recommendations to prevent falls for (R194) is to lower the bed, call light within reach, and round every two hours. On 2/26/2025 at 3:20 PM, video footage was reviewed with V1(Administrator) and V2 (Director of Nursing). R194 was shifting body forward and sat back a couple of times and moved her arm towards the front attempting to reach her leg, at times slumped in chair. At 4:29:47, R194 shifted her body forward, the wheelchair flipped forward, with R194 falling face down out of wheelchair. Nursing staff observed on video passing by the room during the last five minutes before the fall, and no one stopped to assist R194 while she was shifting her body from side to side, trying to reach for her leg, or when she was slumped in the wheelchair. On 2/26/2025 at 3:21 PM V22 (Registered Nurse) said, I was the nurse who completed the assessment for (R194), she was alert to person and place, stable after the fall. 911 was called and (R194) was sent to a local hospital for further evaluation and because (R194) is receiving anticoagulant. (R194) is at high risk for falls because of dementia and post Covid. I did not know how long (R194) was up before the fall. (R194's) room is close to the nursing station and (R194) was positioned by the door, and the staff can monitor her. I cannot recall the exact time I saw her before the fall. V22 was asked how long can R194 safely stay up in the wheelchair unattended. V22 was not able to answer. V14, dayshift nurse, was standing nearby and checked the care plan and orders and no information was found. On 2/26/2025 at 3:30 PM, V2 (Director of Nursing/Fall Coordinator) said, I expected the nursing staff to make sure the call light is within reach and to monitor residents that are fall risk closely. V2 was asked how R194 was being closely monitored at the time of the fall. V2 said, Monitoring was not effective because (R194) fell and had an injury, and I don't see any wheelchair mobility or a care plan to address mobility, transfers, or leg prosthesis. I don't know why the care plan is not updated. On 02/26/2025 at 2:22 PM, V1(Administrator) provided a facility policy titled, Falls, Fall Risk and Management, dated March 2018, documenting: Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to minimize complications from falling. Resident-Centered Approaches to Managing Falls and Fall Risk 1. The staff, with the input of the attending physician, will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of falls. Monitoring Subsequent Falls and Fall Risk 1. The staff will monitor and document each resident's response to interventions intended to reduce falling or the risks of falling.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to administer medications as ordered; and failed to foll...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to administer medications as ordered; and failed to follow policy and manufacturer's guidelines in the administration of inhaler and insulin pen. There were 25 opportunities with three errors resulting in a 12% medication error rate. The errors involved three (R10, R25 and R141) of 16 residents in the sample of 30 reviewed for medications. Findings include: 1. R25 is a [AGE] year-old, female, originally admitted in the facility on 07/06/24, with diagnoses of Unspecified Dementia, Unspecified Severity, with other Behavioral Disturbances. POS (Physician Order Sheet), dated 01/10/25, recorded Calcium Carbonate 500 mg (milligrams) calcium (1250 mg) chewable tablet 1000 mg PO (by mouth) three times a day. On 02/24/25 at 12:25 PM, V27 (Licensed Practical Nurse, LPN) was preparing R25's Calcium Carbonate. V27 took one tablet from the bottle Calcium Carbonate 500 mg and administered to R25. On 02/25/25 at 11:55 AM, V27 was asked on how many tablets of calcium carbonate should be given to R25. V27 replied, The calcium carbonate tablet is 500 mg per tablet and order is 1000 mg, two tablets should be given as ordered. 2. R10 is a [AGE] year-old, female, originally admitted in the facility on 08/28/15 with diagnoses of Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation. POS, dated 02/24/25, documented Albuterol Sulfate HFA (Hydrofluoroalkane) 90 mcg/actuation (microgram per actuation) aerosol inhaler inhale 1 puff every 8 hours. On 02/24/25 at 4:15 PM, V28 (Registered Nurse, RN) was preparing R10's albuterol inhaler. V28 did shake the albuterol inhaler a couple of times and handed it to R10. R10 placed the mouthpiece to her mouth, did one puff, removed the mouthpiece, and started talking to V28. 3. R141 is a [AGE] year-old, female, originally admitted in the facility on 08/17/23 with diagnoses of Type 2 Diabetes Mellitus with Diabetic Neuropathy, Unspecified. According to POS 02/20/25, R141 is to receive Novolog Flexpen U-100 insulin aspart 100 unit/ml subcutaneous 10 units subcutaneous three times a day. On 02/24/25 at 4:48 PM, V29 (Licensed Practical Nurse/LPN) took the Novolog Flexpen from medication cart. V19 took a needle and placed it on the needle hub, turned the dose to 10 units and showed surveyor the 10 units, went to R141 and injected the Novolog on the left arm. After injection, V29 removed the flexpen right after. V29 did not clean the needle hub prior to putting the needle on. She (V29) also did not prime the flexpen or perform an airshot before injection. On 02/26/25 at 9:25 AM, V2 (Director of Nursing) stated, Nurses should adhere to pharmacy guidelines and medication administration policy. To make sure staff are following the manufacturer's guidelines in administering medications. Facility's policy titled Insulin Pen, dated 02/01/25 stated in part but not limited to the following: Policy: It is the policy of this facility to use insulin pens in order to improve the accuracy of insulin dosing, provide increased resident comfort, and serve as a teaching aid to prepare residents for self- administration of insulin therapy upon discharge. Policy explanation and compliance guidelines: 6. Insulin pens will be primed prior to each use to avoid collection of air in the insulin reservoir. 11. Procedure: g. Attach pen needle: i. Remove the pen cap from the insulin pen ii. Wipe the rubber seal with an alcohol pad. iii. Screw the pen needle onto the insulin pen. iv. Twist open and remove outer cover from the pen needle. Novolog Injection Manufacturer's Guidelines documented: Instructions for Use Giving the airshot before each injection Before each injection small amounts of air may collect in the cartridge during normal use. To avoid injecting air and to ensure proper dosing: E. Turn the dose selector to select 2 units. F. Hold your Novolog FlexPen with the needle pointing up. Tap the cartridge gently with your finger a few times to make any air bubbles collect at the top of the cartridge. G. Keep the needle pointing upwards, press the push button all the way in. The dose selector returns to 0. A drop of insulin should appear at the needle tip. If not, change the needle and repeat the procedure no more than 6 times. Selecting your dose Check and make sure that the dose selector is set at 0. H. Turn the dose selector to the number of units you need to inject. The pointer should line up with your dose. Giving the injection I. Insert the needle into your skin. Inject the dose by pressing the push-button all the way in until the 0 lines up with the pointer. J. Keep the needle in the skin for at least 6 seconds, and keep the push-button pressed all the way in until the needle has been pulled out from the skin. This will make sure that the full dose has been given. Facility's policy titled Administering Medications, dated April 2019 stated in part but not limited to the following: Policy Statement: Medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation 4. Medications are administered in accordance with prescriber orders, including any required time frame. 10. The individual administering the medication checks the label three (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication. Facility's policy titled Administering Medications through a Metered Dose Inhaler, dated October 2010 documented in part but not limited to the following: Steps in the Procedure: 14. Administer medication: d. Ask the resident to inhale and exhale deeply for a few breath cycles. On the last cycle, instruct the resident to exhale deeply. e. Place the mouthpiece in the mouth and instruct resident to close his or her lips to form a seal around the mouthpiece. f. Firmly depress the mouthpiece against the medication canister to administer the medication. g. Instruct the resident to inhale deeply and hold for several seconds. h. Remove the mouthpiece from the mouth and instruct the resident to exhale slowly through pursed lips.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow its policy in conducting background checks for 1 of 10 resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow its policy in conducting background checks for 1 of 10 residents (R34) reviewed for admission screening, and nine of ten (V9, V15, V16, V17, V18, V19, V20, V21, and V23) employees prior to hire. This failure has the potential to affect all 36 residents residing in the facility. Findings include: Census report for February 24, 2025 documents 36 residents currently residing in the facility. Per facility list, R34 is an identified offender. R34 is an [AGE] year-old male resident admitted to facility on 10/2/2024 with diagnoses including but not limited to blindness one eye, cognitive communication deficit, and adjustment disorder with depressed mood. His CHIRP (Criminal History Information Response Process) was checked on 10/18/2024, more than two weeks after admission. His CHIRP resulted in multiple hits and required fingerprints to be requested. V9, CNA (Certified Nursing Assistant), with a hire date of 2/12/2025. Illinois Department of Public Health, Health Care Worker Registry was checked 2/25/2025, and background checks were completed 2/17/2025, which was after hire date. V15 (CNA), with a hire date of 4/16/2024. Illinois Department of Public Health, Health Care Worker Registry was checked 4/23/2024, and other background checks were completed 4/23/2024, except Illinois Sex Offender background check, which was done 2/25/2025; all were after hire date. V16 (CNA) with a hire date of 8/20/2024. Illinois Department of Public Health, Health Care Worker Registry was not checked until 8/30/2024. All other background checks were completed on 8/30/2024, which is after hire date. V17 (CNA) with a hire date of 7/24/2024. Illinois Department of Public Health, Health Care Worker Registry was not checked until 7/30/2024. All other background checks were completed 7/30/2024 which is after hire date. V18 (CNA) with a hire date of 3/22/2024. Illinois Sex Offender background check was completed 2/25/2025. V19 (Receptionist) with a hire date of 8/17/2023. Illinois Department of Public Health, Health Care Worker Registry was not checked until 2/15/2024. All other background checks were done on 2/15/2024, except Illinois Sex Offender background check, which was completed 2/25/2025, which are all after hire date. V20 (Scheduler) with a hire date of 1/14/2025. Illinois Department of Public Health, Health Care Worker Registry was not checked until 2/25/2025. V21, RN (Registered Nurse), with a hire date of 2/27/2024. Illinois Department of Financial and Professional Regulation website was checked on 3/4/2024. V23, RN (Registered Nurse), with a hire date of 11/16/2022. Illinois Department of Financial and Professional Regulation website was checked on 12/13/2022. On 02/25/25 at 11:44 AM, V6 (Director of Admissions) and V7 (Receptionist) came to do Identified Offender background check review with files. V6 and V7 both stated they do not know why CHIRP was not run for R34 until 10/18/2024. V6 stated they should have been run within 24 hours of admission. On 02/25/25 at 12:44 PM, V6 stated, When we commit to someone coming in, we set up profile, send out notification, pull records into chart and verify insurance. Then reception team does CHIRP, Custody and Illinois sex offender background checks. If reception is not here, my coworker and myself do the checks. Reception uploads into the resident's electronic medical record. If there are hits, Administrator gets notified, I get notified, and my coworker gets notified. From there, we check what the charge is against the list we have and see if we need fingerprinting. We have 5 days to do fingerprinting, but we get that done right away. Once we receive that we upload into the Identified Offender system and email to Administrator, my coworker, and myself. Once that is done, we wait to see if someone is going to come out and interview the resident. Then once the person is discharged , we discharge the resident out of the system and paperwork is filed. I have just been taught that those are the 3 background checks we do. I am not sure why (R34's) CHIRP was done late. We did find that it was done late via audit and administration was aware. On 02/25/25 at 01:52 PM, V1 (Administrator) stated, Everybody will have a national sex offender background check done. This will be done immediately today. And going forward National sex offender background check will be done on every admission. We already do weekly audits since last year around May 1st, 2024. (R34's) CHIRP being done late got missed as receptionist was not here and was caught in the audit. On 02/25/25 at 02:47 PM, V5 (Human Resource Support) stated, For (V9) - Registry was checked today. Her hire date was 2/12/2025. The background checks were done 2/17/2025. All of the checks were done late. I do not know why they were done late. I do not do them, my coworker does them. For (V15), her hire date 4/16/2024. Her registry was done today. Her background check for Illinois Sex Offender was done today. Remaining background checks were done 4/23/2024. For (V16), her hire date was 8/20/2024. Her registry was checked 2/25/2025. All of her background checks were done 8/30/2024. For (V17), her hire date was 7/24/2024. Her registry was checked 2/25/2025. All of her background checks were also checked late on 7/30/2024. For (V18), she was hired 3/22/24. Her registry was checked 3/22/24. Her Illinois Sex offender was checked on 2/25/25. All other background checks were done 3/22/24. For (V19), his hire date was 8/17/23. His registry was done 2/15/2024. Illinois Sex Offender background check was done on 2/25/2025. All other background checks were done 2/15/2024. For (V20), her hire date was 1/14/2025. Her registry was done 2/25/2025. Her background checks were done 1/8/2025. (V21's) hire date was 2/27/2024. IDFPR website was checked on 3/4/2024. For (V23), her hire date was 11/16/22. IDFPR website was checked on 12/13/2022. On 02/25/25 at 03:18 PM, V4 (Medical Director) stated, My expectation of staff is that all of the background checks are done prior to hire or prior to admission. It is important to do the background checks prior to admission/hire to keep residents charged in our care safe from abuse/neglect/exploitation. On 02/26/25 at 09:10 AM, V8 (Human Resource Support Supervisor) stated, We were doing an audit in December to correct some of the things we were missing. After that audit, I was unaware of any further issues. I am unsure of why the items were missing or done late. We rely on the leadership team to tell us when the staff start. We are working towards better communication. We are trying to get leadership to understand the why no one can start until all paperwork is done. This should be done for safety and risk to the residents. It is our obligations to our residents to ensure safety of the residents. Facility Poicy Employee and Health Care Worker Background Check Policy and Procedure with Effective date of October 1,2016 and Revision Date of 2/1/2025 documents: Purpose: To ensure compliance with the Illinois Department of Public Health (IDPH) and the Centers for Medicare & Medicaid Services (CMS) regulations, this policy establishes the procedures for conducting background checks on all prospective and current employees who provide direct patient care or have access to patient records. Scope: This policy applies to all employees, contractors, volunteers, and affiliates who have direct access to patients or patient information within our organization. Policy 1. Pre-Employment Background Checks Health Care Worker Registry (HCWR) Clearance: o All prospective employees must undergo an HCWR clearance before hire to determine if they have a reported criminal background check result, a disqualifying criminal conviction, an IDPH waiver for a disqualifying conviction, or substantiated findings of abuse or neglect. o If no background check results are found in the HCWR, the employee must complete a fingerprint-based criminal background check using an IDPH-approved livescan vendor within 10 working days of hire. o The required livescan form will be printed from the IDPH Web Portal and must be provided by the hiring department to the employee. Registry and Background Check Verification: o The organization will verify each new hire's status on the HCWR before allowing them to start employment. o Employees with disqualifying convictions will not be hired unless an IDPH waiver has been granted o Individuals with substantiated findings of abuse, neglect, or financial exploitation will not be eligible for employment. 4. Compliance and Record Maintenance Documentation: o All background check results and HCWR clearance verifications will be maintained in the employee's personnel file. o Documentation must be readily available for audit or regulatory review. Ongoing Compliance Monitoring: o The HR department will conduct routine audits of background check records to ensure ongoing compliance with IDPH and CMS regulations. o Employees who fail to comply with background check requirements will be subject to disciplinary action, up to and including termination. Procedure: 1. Pre-Hire Screening: o HR will verify the applicant's HCWR status through the IDPH Web Portal. o If the applicant's background check is not listed, HR will provide the livescan form and require fingerprint submission within 10 working days of hire. 2. Record Maintenance: o HR will securely store background check results, waivers, and registry clearance records. o Records must be retained in compliance with state and federal regulations. By adhering to this policy, our organization ensures patient safety and regulatory compliance while maintaining high standards for employee integrity Identified Offenders Policy and Procedure with a reviewed date of 1/4/24 documents in part: PURPOSE To comply with the Illinois Department of Public Health Identified Offender law (Public Act [PHONE NUMBER]) and to ensure the safety of all residents of our community. PROCEDURES 1. Criminal Background and Sex Offender Checks will be completed on all residents admitted to the BHRS Health Center within twenty-four (24) hours from the admission date. The Admissions Coordinator or designee will request a Uniform Criminal Information Act (UCIA) name-based criminal history record from the Illinois State Police using the Criminal History Information Response Process (CHIRP) and verify the resident with the Illinois State Police Sex Offender Registry and the Illinois Department of Corrections Parole Sex Offender Registry to determine if the resident is a registered sex offender. If the resident is determined to be a registered Sex Offender, the Administrator and IOP must be informed immediately. 2. All background checks will be kept in a secure file and maintained for at least 3 years. 3. In the event that a resident has a hit response, the Administrator will be notified immediately. 4. The Administrator will review the UCIA Criminal History Record to determine if the resident is an identified offender.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to ensure food is prepared and served under the sanitary conditions, failed to ensure food items were labeled and dated per faci...

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Based on observation, interview, and record review, the facility failed to ensure food is prepared and served under the sanitary conditions, failed to ensure food items were labeled and dated per facility policy, and failed to ensure high-temperature dishwasher final rinsing cycles gauge temperature worked properly during final rinse. These failure applies to 37 residents who receive food prepared in the facility kitchen. Findings include: On 2/24/2025 at 09:29 AM, during the initial rounds in the kitchen with V12 (Director of Dining Services), surveyor observed a box of twenty-four cucumbers, box of broccoli, and a box of tomatoes sitting directly on the floor. V12 said, The delivery just got to the facility, and I expect the staff not to place directly on the floor, and use the cart next to the produce. On 02/25/2025 at 09:45 AM, surveyor checked the temperature for the dishwasher with V12. Surveyor observed the final rinse temperature gauge was not working. V12 said, I already placed a work order, and the facility is waiting for the technician to come and fix it. The facility is using the temperature strip. I could not tell for sure if the final temperature could hold the temperature up above 180 Fahrenheit, and not washing dishes properly can cause infection. The ice machine was observed to have dust and hard water marks built up around the outside on the left side of the leakage area. V12 said, The facility does monthly maintenance cleaning, and staff are expected to wipe out and clean it (ice machine) daily at the end of the shift, but it was not done. The ice cream freezer had six-3 gallons of ice cream half full, with no open date or best buy date. V12 said, I expect staff to date the ice cream as soon as each gallon is opened. A garbage container without a lid was observed half full of garbage across from the ice machine. V12 said, I expected the garbage containers to always have a lid to prevent contamination. On 02/25/2025 at 2:00 PM, V1 (Administrator) said, I was not aware of the dishwasher temperature final rinse gauge not working. The Kitchen will switch and start using (white foam) plates and disposable silverware until the machine is fixed. I expect the staff to follow facility policy and protocol and follow infection control to prevent food poisoning. On 02/26/2025 at 09:10 AM, V12 said, The technician already fixed the dishwasher. The final rinse gauge temperature was working, and surveyor able to observe two rinse cycles, and the temperature was 182 degrees Fahrenheit. On 02/27/2025 at 1:00 PM, V3 (Infection Preventionist) said, I expect the garbage to always have a lid, equipment to be fixed and cleaned. If the dishwater final wash temperature gauge is not working, the kitchen staff need to use (white foam) disposal plates and silverware. Food should be handled properly per facility policy to prevent germ contamination and infection. Facility policy titled, Sanitation and Infection Prevention Control, Dishwasher Temperature dated 1/24, reads: Multi-tank conveyor, multi-temperature machine-Final rinse temperature 180F-194F. Production, Purchasing, Storage dated 1/25, Which reads in part (but not limited to), The words sell by, best buy, enjoy by or used by, should proceed a date on the product. Food past the sell by, best buy, enjoy by date should be discarded. Refrigerator storage Store food 6 above the floor, the bottom shelf must be solid to protect the product from splash and dust. Frozen storage Once the packaging around the food has been opened, food must be used within 3 months. Sanitation and Infection Prevention Control, Solid Waste Disposal dated 1/25, Which reads in part (but not limited to), Garbage containers are clean, lined, and covered at all times.
Mar 2024 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure that the urine collection bag was covered and that complete privacy is provided during wound care for three of four re...

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Based on observation, interview, and record review, the facility failed to ensure that the urine collection bag was covered and that complete privacy is provided during wound care for three of four residents (R25, R217, R220) reviewed for resident's rights in a sample of 14. Findings include: 1. R25's Profile Face Sheet indicated R25 was admitted in the facility on 02/26/2024 with diagnoses of not limited to unspecified dementia and cardiomyopathy. R25's Physician's Orders for 3/14/2024 indicated treatment order for right heel DTI (deep tissue injury). On 03/13/2024 at 10:40AM during wound care observation, V11 (Wound Nurse) was observed proceeding with R25's wound care treatment without closing the door and pulling the privacy curtain completely around R25's patient care area. R25's room was observed as a 2-bed room. On 03/13/2024 at 10:52AM, V11 stated even though the curtain was not completely pulled to cover R25's patient care area, it was enough to provide privacy during R25's wound care treatment since R25 was not visible from the hallway. V11 also stated since R25 was not visible from the hallway, closing the door is not necessary to provide privacy. On 03/14/2024 at 11:30AM, V2 (Director of Nursing), V2 stated, Before performing all procedures and treatments, pulling the privacy curtain around the patient care area and closing the door has to be done to provide privacy for the resident. 2. R217's Profile Face Sheet indicated R217 was admitted in the facility on 03/04/2024 with diagnoses of not limited to crossing vessel and stricture of ureter without hydronephrosis. R217's Physician's Orders for 3/14/2024 indicated foley orders with order date of 3/4/2024. On 03/12/2024 at 10:22AM, R217 was observed lying in bed with urine collection bag placed on the side of the bed facing the hallway, uncovered. R217's door was also observed wide open. At 11:00AM, R217 was again observed lying in bed with urine collection bag placed on the side of the bed facing the hallway, uncovered. R217's door was again observed wide open. On 03/12/2024 at 11:00AM, V5, Registered Nurse, stated usually they do not provide a privacy bag if the resident is in the room; that is why R217's urine collection bag was not in the privacy bag. 3. R220's Profile Face Sheet indicated R220 was admitted in the facility on 03/07/2024 with diagnoses of not limited to benign prostatic hyperplasia without lower urinary tract symptoms and obstructive and reflux uropathy. R220's Physician's Orders for 3/14/2024 indicated indwelling catheter orders with order date of 3/7/2024. On 03/12/2024 at 12:31PM, R220 was observed lying in bed with urine collection bag placed on the side of the bed facing the hallway, uncovered. R220's door was also observed wide open. At 12:40PM, R220 was again observed lying in bed with urine collection bag placed on the side of the bed facing the hallway, uncovered. R220's door was again observed wide open. On 03/12/2024 at 12:40PM, V5 stated usually they do not provide a privacy bag if the resident is in the room; that is why R220's urine collection bag is not in the privacy bag. On 03/14/2024 at 11:30AM, V2 (Director of Nursing), V2 stated, If the urine collection bag is visible from the hallway, it should have a privacy bag for dignity. Review of facility's policy entitled Quality of Life-Dignity reviewed on 2/20/2024 indicated the following: Purpose: (Facility) supports that each resident shall be treated with respect and dignity to enhance the quality of life. The following policy highlights procedures. Policy Statement: Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity respect and individuality. Procedures: 1. Residents shall be treated with dignity and respect at all times. 6. Residents' private space and property shall be respected at all times. c. Staff will respect resident's privacy by closing their door/curtain when providing care. 10. Team Members shall promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to implement infection control practices for storage of respiratory care supplies for one of four residents (R59) reviewed for r...

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Based on observation, interview, and record review, the facility failed to implement infection control practices for storage of respiratory care supplies for one of four residents (R59) reviewed for respiratory care in a sample of 14. Findings include: R59's Profile Face Sheet indicated R59 was admitted in the facility on 02/15/2024, with diagnoses of not limited to other pneumonia and malignant neoplasm of unspecified part of unspecified bronchus or lung. R59's Physician's Orders for 3/14/2024 indicated nebulization treatment order, with the order date of 02/15/2024. On 03/12/2024 at 10:50AM, R59's bare nebulization mask was observed placed on top of R59's nightstand. At 12:40PM, R59's bare nebulization mask was again observed placed on top of R59's nightstand. On 03/12/2024 at 10:59AM, V5, Registered Nurse, stated R59's nebulization mask should be placed in a bag. On 03/14/2024 at 11:30AM, V3 (Nurse Manager/Infection Preventionist), stated, If the nebulization mask is not in use, it should be stored in a bag for protection. Review of facility's policy entitled Infection Prevention and Control Program copyrighted 2023 indicated the following: Policy: This facility has established and maintains an infection prevention and control program designed to provide a safe and sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. Policy Explanation and Compliance Guidelines: 10. Equipment Protocol: c. Reusable items potentially contaminated with infectious materials shall be placed in an impervious clear plastic bag.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to maintain infection control practices during wound care for one of one resident (R25) reviewed for wound care in a sample of 1...

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Based on observation, interview, and record review, the facility failed to maintain infection control practices during wound care for one of one resident (R25) reviewed for wound care in a sample of 14. Findings include: R25's Profile Face Sheet indicated R25 was admitted in the facility on 02/26/2024, with diagnoses of not limited to unspecified dementia and cardiomyopathy. R25's Physician's Orders for 3/14/2024 indicated treatment order for right heel DTI (deep tissue injury). On 03/13/2024 at 10:40AM , V11 (Wound Nurse) was observed putting all the wound dressing supplies on the bedside table without disinfecting it and/or putting a liner on top of it, after V8 (Certified Nursing Assistant) removed three empty cups on top of the bedside table. V11 was also observed not performing hand hygiene in between changing gloves for the duration of the wound care treatment. V11 was also observed not changing gloves and performing hand hygiene after removing the soiled dressing and before cleaning the wound site. On 03/13/2024 at 10:52AM, V11 stated she usually has a towel with her that she uses as barrier from the surface and dressing supplies to keep it clean, but V11 did not have it at this moment because she was not prepared. V11 also stated she should have performed hand hygiene in between glove changes but she did not. On 03/14/2024 at 11:30AM, V2 (Director of Nursing), V2 stated V11 should have put a barrier or liner on top of the bedside table before she placed the dressing supplies on top of the bedside table. V2 also stated V11 should have removed her gloves after removing the soiled dressing, performed hand hygiene, put on another set of gloves, and proceeded with cleaning the wound site. V2 also said V11 should have performed hand hygiene in between glove changes. Review of facility's policy entitled Wound Care revised October 2010 indicated the following: Purpose: The purpose of this procedure is to provide guidelines for the care of wounds to promote healing. Steps in the procedure: 1. Place all items to be used during the procedure on the clean field. Arrand the supplies so they can be easily reached. Review of facility's policy entitled Hand Hygiene copyrighted 2023 indicated the following: Policy: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Policy Explanation and Compliance Guidelines: 6. Additional considerations: a. The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, immediately after removing gloves. Hand Hygiene Table indicated to use either soap and water or alcohol based hand rub (ABHR is preferred) on conditions including after handling contaminated objects, and before and after handling clean or soiled dressings, linens, etc.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to transmit admission and discharge assessments within 14 days of completion for six of six residents (R6, R39, R40, R45, R52, R54) reviewed f...

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Based on interview and record review, the facility failed to transmit admission and discharge assessments within 14 days of completion for six of six residents (R6, R39, R40, R45, R52, R54) reviewed for resident assessments in a sample of 14. Findings include: 1. R39's Profile Face Sheet indicated R39 was admitted in the facility on 10/17/2023 and discharged on 11/4/2023. On 03/14/2024 at 1:48PM, during review with V13 (MDS Coordinator), R39's admission date was noted at 10/17/2023, and admission assessment was scheduled on 10/23/2023, which was submitted on 11/21/2023. R39's discharge date and assessment were noted on 11/4/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R39's admission assessment should have been submitted by 11/5/2023, and R39's discharge assessment should have been submitted by 11/17/2023. On 03/15/2024 at 9:45AM, V13 stated R39's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R39. 2. R54's Profile Face Sheet indicated R54 was admitted in the facility on 10/25/2023 and discharged on 11/10/2023. On 03/14/2024 at 1:48PM, R54's admission date was noted at 10/25/2023, and admission assessment was scheduled on 10/30/2023, which was submitted on 11/21/2023. R54's discharge date and assessment were noted on 11/10/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R54's admission assessment should have been submitted by 11/12/2023, and R54's discharge assessment should have been submitted by 11/23/2023. On 03/15/2024 at 9:45AM, V13 stated R54's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R54. 3. R52's Profile Face Sheet indicated R52 was admitted in the facility on 10/27/2023 and discharged on 11/10/2023. On 03/14/2024 at 1:48PM, R52's admission date was noted at 10/27/2023, and admission assessment was scheduled on 10/31/2023, which was submitted on 11/21/2023. R52's discharge date and assessment were noted on 11/10/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R52's admission assessment should have been submitted by 11/14/2023, and R52's discharge assessment should have been submitted by 11/24/2023. On 03/15/2024 at 9:45AM, V13 stated R52's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R52. 4. R45's Profile Face Sheet indicated R45 was admitted in the facility on 10/06/2023 and discharged on 11/3/2023. On 03/14/2024 at 1:48PM, R45's admission date was noted at 10/06/2023, and admission assessment was scheduled on 10/13/2023, which was submitted on 11/6/2023. R45's discharge date and assessment were noted on 11/3/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R45's admission assessment should have been submitted by 10/26/2023, and R45's discharge assessment should have been submitted by 11/16/2023. On 03/15/2024 at 9:45AM, V13 stated R45's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R45. 5. R6's Profile Face Sheet indicated R6 was admitted in the facility on 10/16/2023 and discharged on 11/9/2023. On 03/14/2024 at 1:48PM, R6's admission date was noted at 10/16/2023, and admission assessment was scheduled on 10/23/2023, which was submitted on 11/21/2023. R6's discharge date and assessment were noted on 11/9/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R6's admission assessment should have been submitted by 11/5/2023, and R6's discharge assessment should have been submitted by 11/22/2023. On 03/15/2024 at 9:45AM, V13 stated R6's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R6. 6. R40's Profile Face Sheet indicated R40 was admitted in the facility on 10/2/2023 and discharged on 10/19/2023. On 03/14/2024 at 1:48PM, R40's admission date was noted at 10/2/2023, and admission assessment was scheduled on 10/8/2023, which was submitted on 11/21/2023. R40's discharge date and assessment were noted on 10/19/2023. On 03/14/2024 at 1:48PM, V13 stated all assessments should be submitted within 14 days of completion, so R40's admission assessment should have been submitted by 10/21/2023, and R40's discharge assessment should have been submitted by 11/1/2023. On 03/15/2024 at 9:45AM, V13 stated R40's discharge assessment was not submitted until 03/14/2024, when V13 tried to obtain a transmission documentation for R40.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to label a multi-dose medication with an open and a used by date. The facility also failed to lock the medication refrigerator i...

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Based on observation, interview, and record review, the facility failed to label a multi-dose medication with an open and a used by date. The facility also failed to lock the medication refrigerator in the medication room for the first floor, for one of one medication rooms reviewed for medication storage. Findings include: On 3/13/24 at 9:30am, during medication observation with V2 (Director of Nursing), in the first-floor medication storage room, the following were noted: 1. An opened medication fridge with the lock not secured. 2. An opened Tuberculin, Purified Protein Derivative, Diluted Aplisol 5TU/0.1ml vial with a dispense date of 3/6/24, with no open or discard date. On 3/13/24 at 9:30am, V2 stated the vial should be labeled with an open and discard date, and the medication fridge should be always be locked. Facility policy titled, Administering Medications. Medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation . 12. The expiration/beyond use date on the medication liable is checked prior to administering. When opening a multi-does container, the date opened is recorded on the container; or the medication delivery date is used.
Sept 2023 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to properly position a resident (R1) in bed to prevent the resident fr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to properly position a resident (R1) in bed to prevent the resident from falling out of bed onto the floor, failed to properly assess R1 after his fall incident and prior to moving the resident post fall, and failed to follow facility policy by leaving resident unattended during fall event. These failures resulted in the resident being sent out emergently to a local hospital in pain, and R1 was diagnosed with dislocation to his right hip which required surgical intervention. This failure affected one (R1) of three residents reviewed for accidents. Findings include: R1's electronic medical record indicated resident admitted to the facility on [DATE], was discharged on 08/08/2023, and readmitted on [DATE]. R1 has a past medical history not limited to dislocation of right hip, encephalopathy, acute and chronic respiratory failure, acute osteomyelitis of right ankle and foot, hypotension, and peripheral vascular disease. R1's care plan, dated 08/04/2023, reads, resident is at risk for falls related to gait instability and poor balance. R1's Minimum Data Set (MDS) Section G for functional status, dated 08/08/2023, indicated R1 requires two-person assist for bed mobility, which includes turning side to side and body positioning in bed. R1's incident report, dated 08/08/2023, indicated R1 was being changed by (V4) a male certified nursing assistant (Certified Nursing Assistant/CNA) when R1 kept pulling on side rail and was hanging out of the bed. R1 was told to stop pulling on rail, but did not listen, and was then in a kneeling position on the floor. When the CNA (V4) walked around the bed, R1 fell face forward. R1 was sent to a local hospital emergently via ambulance. Page three of this same report, indicated R1 was lying in bed on his side and was holding on to the side rail when R1 unexpectedly and unpredictably dangled his legs beyond the edge of the mattress, and with the forward momentum of his legs, slid out of bed onto his knees then subsequently let go of the side rail and slid the rest of the way to the floor. (V4) CNA called out for help and the nurse immediately went to assist and completed a full head to toe assessment, where she observed a skin tear to his right arm and R1 complained of pain rated 6/10 on a numerical scale. R1 was emergently sent to a local hospital for further evaluation and treatment per physician's orders. R1 was admitted to the hospital and diagnosed with right hip dislocation with no acute fracture. R1's progress note, dated 08/08/2023 created by V5 (Registered Nurse), indicated R1 had a fall incident and sustained a skin tear to his right arm, but V5 was unable to assess (R1) fully as paramedics in room (R!) on to stretcher. Note continued with, (R1) denies pain, but was requesting to go to hospital. R1's hospital records, printed on 08/25/2023, indicated while in hospital, R1 had two unsuccessful attempts at a closed reduction to his right hip and had an open reduction procedure to his right hip with orthopedics on 08/11/2023. On 09/01/2023 at 11:32 AM, R1 said on day of his fall incident, I fell. R1 then said a male staff member, V4, was helping him get into bed, when he began slipping out of his arms, and almost fell to the floor. R1 added he kept slipping and sliding out from the male aide's (V4) hold, was face down when his hands went down to the floor. R1 then said the male aide, V4, was trying to hold the rest of his (R1) body up, but eventually his whole body ended up on the floor. R1 added he had pain all over, and he (V4) could not get me up from the floor, so the paramedics came and took me to the hospital. On 09/01/2023 at 2:44 PM, V4 (Certified Nursing Assistant/CNA) said as far as he knew, R1 was a two-person assist for transfers in and out of bed but to provide care; it was okay with one person. V4 then said while providing care to R1 on day of incident (08/08/2023), he used the turning pad underneath R1; pulled it towards him to turn R1 onto his side. V4 added after he had turned R1 onto his side, he noticed that the resident was a little too close to the edge of the bed. V4 (CNA) said R1 became anxious because he was on the edge, and he was unable to calm him when his legs then went over the side of the bed. V4 added he tried to hold on to R1 from the opposite side of bed, but was unable to, and R1 then slid out of bed to the floor onto his knees while he was holding on to the side rail with his arms. V4 then went over to R1's side (right side) of the bed, and tried to hold his upper body up so that R1 would not completely go onto the floor. He added R1's call light wasn't working, so he walked over to the other bed and pressed the call light, and when he returned to R1's side, he was face down on the floor and was hollering. V4 said he didn't notice any injury to R1 other than bleeding from his right arm. After the nurse (V5) assessed R1, he and another aide used the mechanical lift to get R1 off the floor and back onto bed, while the nurse left to make phone calls, then returned approximately ten minutes later and said R1 was being transferred out. V4 (CNA) did not indicate if the nurse (V5) assessed R1's range of motion to his lower extremities and whether they could move R1. When asked why he didn't initially reposition R1 away from the edge of the bed when he saw that R1 was close to the edge, V5 said I don't know, I should have repositioned him, but everything just happened so fast. On 09/01/2023 at 3:01 PM, V5 (Registered Nurse) said on day of incident at approximately 6:30 AM, V4 (CNA) was providing care to R1, when he came out of the room, informed another aide (V8), who informed her R1 was on the floor. When she walked into R1's room, she observed the bed to be waist level high, and R1 was face down on the right side of bed on the floor between the bed and wall. V5 saw blood on the floor, then asked R1 if he had hit his head. She indicated R1 said no, but it looked like he did in her opinion, so she left the room due to observing the blood, and R1 didn't complain of any new pain. When asked if she assessed R1's range of motion to lower extremities, V5 said it was communicated to her R1 was sitting on the floor, but that was not how she observed R1 to be, and she knew that R1 needed to be transferred out to the hospital emergently. V5 said after calling 911 along with R1's physician and family, she went back to his room, and R1 was in bed. V5 said she did not verbally instruct the aides to transfer R1 from the floor back into to bed. She added R1 did not complain of any hip pain, just the chronic pain to his right heel, which he had received scheduled pain medication for at approximately 6:00 AM. V5 added she didn't recall when the last fall in-service was, and a resident's level of care is communicated during shift to shift report that is done by both nurses and aides. Reviewed first floor report sheet provided by V2 (Assistant Director of Nursing/ADON) indicated R1 is a assist of one, with activities of daily living and bed mobility which is documented within his Minimum Data Set (MDS) Section G-functional status.as a two-person physical assist. On 09/02/2023 at 10:26 AM, V2 (Assistant Director of Nursing) said her expectations for nursing post fall is for a staff member to stay with the resident to prevent further injury, and for the nurse to do a full head to toe assessment to determine level of injury and if resident requires further evaluation. The aides are not to move the resident until the nurse completes an assessment and determines whether there is any injury or not. Staff should refer to a resident's chart regarding their level of care and assistance. On 09/02/2023 at 12:40 PM, V8 (Certified Nursing Assistant) said while leaving another resident's room, she saw R1's call light on and V4 (CNA) standing in R1's doorway saying he needed something, but she couldn't hear what it was. She added while heading towards R1's room, V4 began walking towards her and said, (R1) is on the floor. V4 then said when she entered R1's room, R1 was in between the bed and the radiator almost in a fetal position, saying please help me. She saw some blood on the floor, but was unsure where it came from. V8 then left the room and went to get the nurse (V5). Upon entering R1's room, the nurse began looking for injury and asking him questions, but said she did not personally see the nurse assess R1's range of motion because she was moving things about room out of the way. After the nurse left to make the phone calls, R1 was asking to get off the floor, so V4 got the mechanical lift and they got R1 up off the floor. V8 added the nurse (V5) did not directly instruct them to get R1 up. When asked when the last in-service on fall policy and procedures was that she had attended, V8 (CNA) said they are frequent and mandatory; believes the last one was a week ago, but she does not recall when the last in-service was prior to R1's fall. Reviewed bed mobility policy labeled turning resident on side away from you last revised October 2010 that reads: Purpose: provide comfort to the resident, to prevent skin irritation and breakdown, and to promote good body alignment. Preparation: review the resident's care plan to assess for any special needs of the resident Steps in the procedure: 5. slide both your arms under the resident's back to his/her far shoulder. 6. slide the resident's shoulders toward you on your arms. 7. slide both your arms under the resident's buttocks. 8. slide the resident's buttocks toward you. 9. slide both arms under the resident's feet and ankles. 10. slide the resident's feet toward you. 11. cross the resident's arms over his/her chest. 12. cross the resident's leg nearest you over the leg farthest from you. 15. place one hand on the resident's shoulder nearest you. 16. place your second hand under the resident's buttocks. 17. gently turn the resident away from you Reviewed fall-clinical protocol policy, revised March 2018, that reads: Assessment and Recognition: 2. the nurse shall assess and document/report the following: a. vital signs c. musculoskeletal function, observing for change in normal range of motion, weight bearing, etc. e. neurological status Reviewed fall prevention in-service agenda and attendance logs that showed V4 (CNA) attended on 07/23/2023 and 08/24/2023.V8 (CNA) attended on 08/24/2023. V5 (RN) was not listed on either attendance logs.
Apr 2023 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to protect the resident from misappropriation of personal property for one of one resident (R200) reviewed for abuse in a sample of 12. Findi...

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Based on interview and record review, the facility failed to protect the resident from misappropriation of personal property for one of one resident (R200) reviewed for abuse in a sample of 12. Findings include: On 04/06/2023 at 3:19PM, R200 said her credit card is kept in a wallet in her purse. She said she cannot remember when, but she was going for therapy that day, but since this facility is nice, she trusted everybody in the facility and left her purse in the drawer. She stated her daughter called her that day and asked her if her credit card was with her. When she checked, it was not where she left it, and she said she knows where she kept it, so she knows where to look. She said her daughter visited the next day and they found her credit card in her purse, but not where it was supposed to be. She said it was like it was just dropped in there. On 04/07/2023 at 8:00AM, V21 (R200's family member) said on 1/25/23 at 4:52PM, she received a fraud notification from the credit card bank, stating that her mother's credit card was used at a retail store amounting $879.00, but was declined. When she checked the transactions, it was noted that there were two transactions prior to this at a fast-food chain that were approved. She stated she visited her mother on 1/24/23, and knew the credit card was in her wallet because she was looking for her mother's vaccination card. She said she visited her mother on 1/26/23, and they found the credit card loosely in her purse. She said they notified the facility, and they called the police, who took over the investigation. She said the police determined who used the card, and the facility identified who it was. On 04/07/23 at 10:33AM, V13 (Scheduler) stated she was in the facility when the police came in to ask to identify the person on the camera footage who used the credit card at the time fraud notification was received by V21, and they identified the person in the footage as V25 (Certified Nursing Assistant). R200's Inventory Sheet did not indicate a credit card. R200's final reportable for the allegation of theft, dated 1/28/2023, indicated the allegation was confirmed. V25's two employment verification & reference request form, authorized by V25 on 10/21/22, did not indicate any communication with previous employers about the character and reliability of V25. Facility Policies: Title: Elder Abuse and Neglect Revision Date: 10/31/22 II. Purpose: (Facility) is committed to observing high standards of ethical and business conduct. (Facility) expects its employees to exercise honesty and integrity in fulfilling facility's responsibilities and complying with all laws and regulations. It is the policy of the facility, in order to ensure the safety and well-being of our clients, and to thoroughly investigate EVERY allegation of physical abuse/neglect. The purpose of this policy is to assure that Cantata is doing all that is within its control to prevent occurrences of abuse or neglect. i. Definitions of Elder Abuse and Neglect 1. Abuse is defined as willful, purposeful or intentional act against another that can cause harm or emotional ill being. iv. Financial: misuse of a client's funds, asking an individual for money, taking either money, charge cards or personal items of value, forcing an individual to write a check to you. ii. Employees 1. Screening a. Prior to hiring an employee, (Facility) obtains information from previous and current employers (with applicant's permission) for a history of abuse, neglect, or mistreatment of residents. Title: Personal Property Reviewed Date; 1/27/2022 Policy Statement: Residents are permitted to retain and use personal possessions and appropriate clothing, as space permits. Policy Interpretation and Implementation 5. The resident's personal belongings and clothing shall be inventoried and documented upon admission and as such items are replenished.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to collaborate with hospice for the development and implementation of the coordinated plan of care for two of four residents (R2, R11) reviewe...

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Based on interview and record review, the facility failed to collaborate with hospice for the development and implementation of the coordinated plan of care for two of four residents (R2, R11) reviewed for hospice care in a sample of 12. Findings include: On 04/04/2023 at 11:40AM, R2's hospice binder was noted with no coordinated plan of care on file, and R11's hospice binder was noted with coordinated plan of care, dated 01/20/23 to 03/20/23. On 04/05/2023 at 12:40PM,R2's hospice binder was again noted with no coordinated plan of care on file, and R11's hospice binder was again noted with coordinated plan of care, dated 01/20/23 to 03/20/23. V2 stated there should be coordinated plan of care on R2's hospice binder, and an updated coordinated plan of care should be on R11's hospice binder. R2's Profile Face Sheet indicated admit date of 03/07/2023 and diagnosis of dementia. Physician's orders for 04/06/2023 indicated order for hospice, with order date of 03/07/23. R11's Profile Face Sheet indicated admit date of 05/17/2019 and diagnosis of dementia. Physician's orders for 04/06/2023 indicated order for hospice, with order date of 11/21/22. Facility policy: Title: Coordination of Hospice Services Date Reviewed/Revised: 1/1/23 Policy: When a resident chooses to receive hospice care and services, the facility will coordinate and provide care in cooperation with hospice staff in order to promote the resident's highest practicable physical, mental and psychosocial well-being. Policy Explanation and Compliance Guidelines: 2. The facility and hospice provider will coordinate a plan of care and will implement interventions in accordance with the resident's needs, goals, and recognized standards of practice in consultation with the resident's attending physician/practitioner and resident's representative, to the extent possible. Hospice-Skilled Nursing Facility Agreement 2.5 Hospice Services (a) Coordination of Services (ii) Hospice shall provide Nursing Home with the following information: (a) the most recent individualized Hospice Plan of Care for each Hospice Patient;
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to follow standard practice and the resident's preference in treating one resident's (R150) pain of 3 residents reviewed for pai...

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Based on observation, interview, and record review, the facility failed to follow standard practice and the resident's preference in treating one resident's (R150) pain of 3 residents reviewed for pain in a sample of 12. This failure resulted in R150 experiencing pain of 9/10 and not receiving a stronger medication for pain that she preferred. Findings include: On 4/5/2023 at 8:10 AM, while preparing medications for R150, V15 (Nurse Practitioner) came out of R150's room and told V3 (Registered Nurse/RN) that the resident is in pain. V3 prepares R150's medications including Acetaminophen. On 4/5/2023 at 8:15 AM, V3 went into R150's room. V3 stated she has R150's medication, and R150 stated she is in pain. V3 asked R150 what is her pain level on 1-10 scale, and R150 stated her pain is a 9/10, as she moaned while adjusting herself in the bed. V3 says oh and then hands R150 the pills, and said, There is pain medication in there. On 04/05/23 11:09 AM, V3 stated she usually gives acetaminophen first for pain. V3 stated she gave R150 acetaminophen for pain, because that is what she knew the resident had. R150 stated her pain is now 5/10. On 4/5/2023 at 11:11 AM, after V3 said she would get R150 something more for pain, V3 stated, I have Hydrocodone I can give you and a knee cream. V3 then left the room. R150 then stated normally they give her Hydrocodone when her pain is as high as it was earlier, at a 9/10. R150 stated she would have preferred Hydrocodone earlier if given the choice. R150 stated she has cancer and wants something to take the pain away immediately. R150 stated she prefers being given an option. On 4/6/2023 at 3:07 PM, V2 (Director of Nursing/DON) stated they use a pain scale to determine pain; above five would be considered moderate pain. V2 stated pain lower than 5 is considered low pain. V2 stated 9/10 would be considered high pain. V2 stated she would give Hydrocodone over acetaminophen to a resident with a pain level of 9/10, because the pain is so high. V2 stated, I know [brand name Hydrocodone] would probably work better, but I would always ask which the resident prefers. Review of R150's physician orders documents the following: Acetaminophen 500 mg (1,000 mg) by mouth every 6 hours as needed for mild pain. Hydrocodone 5 mg - acetaminophen 325 mg, tablet 1 tablet by mouth every 4 hours as needed for pain. The facility's Pain assessment and Management policy, dated 2001, documents the following: General guidelines 1) The pain management program is based on a facility-wide commitment to appropriate assessment and treatment of pain, based on professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to protect and value residents' private space for four o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to protect and value residents' private space for four of four residents (R39, R147, R149, and R150) observed for privacy in the sample of 12. Findings include: 1. R39 is a 90 year male admitted [DATE] with a diagnosis not limited to unsteady gait, primary hypertension, and need for assistance with personal care. On 04/05/2023 at 10:35 AM, V3 (Registered Nurse/RN) entered R39's room without knocking or gaining permission before entering R39's room. On 04/05/2023 at 10:37 AM, V3 said she should have knocked on the door and gained permission before entering R39's room. On 04/06/2023 at 10:10 AM, V2 (Director of Nursing) said she expects staff to knock on residents' door and gain permission before entering the residents' room. 2. On 4/5/2023 at 8:24 AM, V3 (RN) entered R147's room without knocking first. 3. On 4/5/2023 at 8:08 AM, V3 opened R149's closed door without knocking, and the resident was sitting at the side of the bed with just underwear on and putting on his pants. R149 looked surprised when V3 came into the room. 4. On 4/5/2023 at 815 AM, V3 went into R150's room without knocking on the door. Policy: Title: Residents Rights for all Nursing Care Procedures Document Type: Policy and Procedures OWNER: Director of Nursing Revision Date: 2/19/2019 PURPOSE: To provide general guidelines for resident rights while caring for the resident. POLICY STATEMENT The British Home will educate and provide ongoing in-services to all team members regarding the rights. Guidelines 2. Knock and gain permission before entering the resident's room
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review, the facility failed to store two medication in a secure location for 1 resident (R147) of 6 residents reviewed for medication storage in a sample of...

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Based on observation, interview, and record review, the facility failed to store two medication in a secure location for 1 resident (R147) of 6 residents reviewed for medication storage in a sample of 12. This failure led to one resident's medication being left on top of the medication cart unsecured while nurse was in another patient's room passing medications. This failure had the potential to affect all residents on the second floor. Findings include: On 4/5/2023 at 8:24 AM, V3 (Registered Nurse/RN) pulled new medications for R147 from the medication cart, and put the metoprolol and torsemide (still in the open packaging) partially under a spray bottle on top of the medication cart and went back into R147's room to pass medication. On 4/5/2023 at 9:00 AM, R147's medications (that were left in its white small open packaging under a spray bottle) are still there on top of the medication cart. On 4/5/2023 at 9:06 AM, surveyor points out R147's medication that V3 (RN) left on top of the medication cart, and asked V3 (RN) where are the medications normally stored. V3 stated the medication should be stored in the drawer and stated, Sometimes I forget, and stated she is not supposed to leave the medication there. V3 stated she has to fax those containers to the pharmacy to replace the medication because the second ones she used were for tomorrow. On 4/6/2023 at 3:07 PM, V2 (Director of Nursing/DON) stated medication should be properly stored in the medication cart. V2 stated they secure it in the medication cart to prevent unauthorized persons from getting the medications. The facility's Storage of Medications policy, dated 2001, documents the following: The facility stores all drugs and biologicals in a safe, secure, and orderly manner. Policy Interpretation and implementation. 1. Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light and humidity controls. Only Persons authorized to prepare and administer medications have access to locked medications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to ensure that one resident (R27) was offered the Pneumococcal Vaccination, and one resident (R147) was offered the Influenza vaccination of 5...

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Based on interview and record review, the facility failed to ensure that one resident (R27) was offered the Pneumococcal Vaccination, and one resident (R147) was offered the Influenza vaccination of 5 residents reviewed for vaccinations in a sample of 12. Findings include: Review of R27's immunization record did not show any Pneumococcal vaccine or refusal of the vaccination. Review of R147's immunization record does not show any Influenza vaccine or refusal of the vaccination. On 4/7/2023 at 10:42 AM, V5 (Assistant Director of Nursing/ADON/Infection Preventionist/IP) stated during flu season, they have a house stock and offer the influenza vaccine on admission. If the resident agrees to having the vaccine, they put in order and document on TB/immunization tab in the resident's electronic record. They should document in the same immunization tab if not given. V5 stated they screen for the pneumonia vaccination on admission if the resident wants the pneumonia vaccine, the facility will have a clinic to administer it . V5 stated they document it in the immunization tab when given or if the vaccine was refused. V5 stated she is not aware of any requirement or regulation to document refusal of influenza or pneumonia vaccine. V5 stated the previous staff did no such documentation. The facility's Pneumococcal vaccine program, dated 10/30/2021, documents the following: Purpose: to reduce the incidence of Pneumococcal disease and the morbidity and mortality attributed to this infection. Pneumococcal Vaccine program procedure: 2. Upon admission, resident Pneumococcal vaccination history is assessed. 3. Immunization record is updated and documented in the resident's care profile. The facility's influenza Vaccine Program, dated 2/16/22, documents the following: Purpose: To reduce the incidence of influenza and the morbidity and mortality attributed to this infection. Procedure: All new admissions will be screened and given the influenza vaccine unless specifically ordered otherwise by the primary physician on admission orders.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on interview and record review, the facility failed to follow their risk management plan for Legionella Control by not flushing unused pipes weekly. This failure has potential to effect all 36 r...

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Based on interview and record review, the facility failed to follow their risk management plan for Legionella Control by not flushing unused pipes weekly. This failure has potential to effect all 36 residents who depend of the water system in the facility. Findings include: On 04/06/23 12:13 PM, V7 (Maintenance Director) stated the north wing of the facility is not being used. Therefore, water is not circulating. V7 stated they are flushing the water pipes in the north wing of the property monthly. V7 stated the last time they tested for Legionella was in 2018. Review of the facilities Monthly (north wing) Water flushing documents monthly flushing of water pipes were done. The facility's Hazard identification and risk assessment table, including examples documents the following: Page 8 System component: Pipework - Hazard and hazardous event: low flow in several areas (allows adherence and proliferation of Legionella and other opportunistic pathogens). Risk score: High Possible control measures: Weekly flushing of water in areas of low use. Page 9 Control procedures: All control measures and monitoring activities; whether they are regular maintenance, operational practices or corrective actions, require written procedures detailing how to undertake the required task. Complete the table below with control measures identified in the hazard identification and risk assessment table and operational procedure Table 6: Risk management plan procedures: System component: Pipework Control measure: Regular (weekly) flushing of low use areas Procedure: Flushing of pipes in vacated Laurels. The facilities water management program, dated 2022, documents the following: The water management team shall regularly verify that the water management program is being implemented as designed.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Illinois facilities.
Concerns
  • • 18 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
Bottom line: Mixed indicators with Trust Score of 70/100. Visit in person and ask pointed questions.

About This Facility

What is British Home, The's CMS Rating?

CMS assigns BRITISH HOME, THE an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Illinois, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is British Home, The Staffed?

CMS rates BRITISH HOME, THE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 54%, compared to the Illinois average of 46%.

What Have Inspectors Found at British Home, The?

State health inspectors documented 18 deficiencies at BRITISH HOME, THE during 2023 to 2025. These included: 1 that caused actual resident harm and 17 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates British Home, The?

BRITISH HOME, THE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 72 certified beds and approximately 37 residents (about 51% occupancy), it is a smaller facility located in BROOKFIELD, Illinois.

How Does British Home, The Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, BRITISH HOME, THE's overall rating (4 stars) is above the state average of 2.5, staff turnover (54%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting British Home, The?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is British Home, The Safe?

Based on CMS inspection data, BRITISH HOME, THE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at British Home, The Stick Around?

BRITISH HOME, THE has a staff turnover rate of 54%, which is 8 percentage points above the Illinois average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was British Home, The Ever Fined?

BRITISH HOME, THE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is British Home, The on Any Federal Watch List?

BRITISH HOME, THE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.