CARMI MANOR REHAB & NRSG CTR

615 WEST WEBB STREET, CARMI, IL 62821 (618) 382-7270
For profit - Partnership 74 Beds STERN CONSULTANTS Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
0/100
#483 of 665 in IL
Last Inspection: February 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Carmi Manor Rehab & Nursing Center has received a Trust Grade of F, indicating significant concerns about the quality of care provided. With a state ranking of #483 out of 665, they fall in the bottom half of Illinois facilities and rank #3 out of 3 in White County, meaning there are no better local options available. The facility is reportedly improving, as the number of health issues has decreased from 16 in 2024 to 13 in 2025. However, staffing is a weakness, receiving a rating of 1 out of 5 stars, with a turnover rate of 46%, which is concerning as it matches the state average but does not indicate a stable environment for residents. Additionally, the facility has faced serious issues, including failing to provide a resident with scheduled seizure medications, resulting in two seizures, and allowing abuse that caused fear in other residents. Overall, while there are some improvements, the facility has significant weaknesses that families should carefully consider.

Trust Score
F
0/100
In Illinois
#483/665
Bottom 28%
Safety Record
High Risk
Review needed
Inspections
Getting Better
16 → 13 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$151,001 in fines. Higher than 88% of Illinois facilities, suggesting repeated compliance issues.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Illinois. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
39 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★☆
4.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 16 issues
2025: 13 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

1-Star Overall Rating

Below Illinois average (2.5)

Significant quality concerns identified by CMS

Staff Turnover: 46%

Near Illinois avg (46%)

Higher turnover may affect care consistency

Federal Fines: $151,001

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: STERN CONSULTANTS

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 39 deficiencies on record

1 life-threatening 2 actual harm
Feb 2025 9 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure restorative programs were administered for 3 of 4 (R4, R6, an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure restorative programs were administered for 3 of 4 (R4, R6, and R21) residents reviewed for restorative programs in the sample of 34. Findings Include: 1. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents no passive or active range of motion was performed in the last 7 calendar days. R6's current Care plan documents a Focus area of, (I (R6), have limited ROM (range of motion) r/t (related to) Impaired balance, Pain (Multiple locations), difficulty in walking, abnormal posture, muscle weakness. Date Initiated: 01/02/2020. This Focus area includes interventions of, Execute passive and active ROM exercises to all extremities daily. Date Initiated: 01/20/2020 .Let resident accomplish tasks at own pace. Date Initiated: 01/02/2020 On 2/26/25 at 10:56 AM, V16 (CNA/Certified Nursing Assistant) stated she was not aware of a restorative program for R6 or any other resident. V16 stated they do have the residents move their extremities when they are doing ADL's (Activities of Daily Living) with them but there is no documented restorative program that she is aware of. On 2/26/25 at 10:58 AM, V17 (CNA) stated she was not aware of any documented restorative program for R6 or any other resident. 2. R21's Resident admission record with a print date of 2/27/25 documents R21 was admitted to the facility on [DATE] with diagnoses that include chronic pain syndrome, repeated falls, muscle weakness, lack of coordination, and unspecified lack of coordination. R21's MDS dated [DATE] documents R21 has a moderate cognitive impairment. This same MDS documents R21 has not had any passive or active range of motion performed in the last seven days. On 02/26/25 at 11:40 AM, V6 (CNA) stated they don't have a restorative program. V11 stated there were no restorative programs specifically for R21 and she wasn't aware of any restorative programs for any residents currently residing at the facility. On 2/26/25 at 2:26 PM, V5 (Occupational Therapist/Director of Rehab) stated they combine restorative programs with their activities of daily living and therapy doesn't put any range of motion programs in place. On 02/26/25 at 11:20 AM, V2 (DON/Director of Nurses) stated resident restoratives are done with ADL's (Activities of Daily Living). V2 stated there is no specific restorative programs that are documented. 3.) R4's admission Record documents diagnoses including in part Multiple Sclerosis, dependence on wheelchair, muscle wasting and muscle weakness. The admission Record documents R4 was admitted on [DATE]. R4's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. Section GG documents for functional limitations in range of motion that R4 had impairment on both sides for both upper and lower extremities. Section GG for mobility documents that R4 is dependent for shower/bathing, transferring, laying to sitting on side of bed, sit to laying and rolling in bed. Section GG for self-care documents that R4 is dependent for eating, toileting hygiene, shower/bathing, upper and lower body dressing, and putting on and taking off footwear. Section O of the same MDS documents R4 received 0 days of range of motion and 0 days of passive range of motion, with a look back period of 7 days. R3's current Care Plan documents a focus area dated 1/23/2019 of R4 has limited range of motion due to Multiple Sclerosis. Goal dated 1/23/2019 documents R4 will maintain and preserve mobility and functional independence. Intervention dated 1/23/2019 documents execute passive and active range of motion exercises to all extremities daily. Physician's Orders dated 2/11/2025 states R4 may wear hand orthotics at night, as needed, for contracture prevention. On 2/27/2025 at 1:13 PM, R4 stated the Certified Nurses Assistants only move his arms, legs, and hands when they are dressing R4. R4 stated sometimes the staff put hand braces on his hands. On 2/26/2025 at 2:25 PM, V5 (Occupational Therapist and Director of Rehab) stated R4 is currently in Occupational Therapy and Speech Therapy. V5 stated there isn't a restorative program at this facility and if she recommends any type of restorative therapy then it would be the Certified Nurses Assistants activities of daily living. On 2/27/2025 at 12:45 PM, V6, (Certified Nursing Assistant) stated they do not have a restorative program at this facility. V6 stated they lift R4's arms and legs when they perform care and dress R4. The facility did not have a reproducible restorative policy pertaining to restorative care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure incontinence care was provided per current stan...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure incontinence care was provided per current standards of practice for 2 of 3 (R6 and R18) residents reviewed for incontinence care in the sample of 34. Findings Include: 1. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents R6 is frequently incontinent of bowel and bladder and is dependent on staff for toilet hygiene. R6's current Care Plan documents a Focus area dated 2/7/2016 of, (R6) has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) Limited ROM (range of motion), Limited Mobility, Impaired balance. Date Initiated: 02/07/2016. This Focus area includes the following intervention, Toilet Use: The resident requires (Totally Dependent) by (2) staff for toileting. Date Initiated: 04/26/2017. On 2/23/25 at 2:17 PM, R6 was lying in bed and there was a strong odor of urine. V7 (CNA/Certified Nursing Assistant) entered R6's room with this surveyor. V7 uncovered R6 and R6's pajamas pants were around R6's ankles. V7 removed R6's pants and incontinence brief. R6's brief was wet but not saturated. V7 took dry toilet paper and wiped R6's groin wiping from front to back. V7 then assisted R6 to roll to the side and wiped R6's buttocks with dry toilet paper. R6 had feces on her buttocks, the toilet paper was covered in feces. V7 used more dry toilet paper to wipe R6's buttocks and it was again covered in feces. V7 got a wet paper towel from the bathroom and wiped R6's buttocks. The paper towel was covered in feces. V7 determined R6 was in the process of having a bowel movement. V7 placed a depend under R6's buttocks so she could finish the bowel movement and covered R6 with a blanket. 2. R18's admission Record with a print date of 2/27/25 documents R18 was admitted to the facility on [DATE] with diagnoses that includes functional urinary incontinence. R18's MDS dated [DATE] documents R18 has a BIMS score of 12, which indicates R18 has a moderate cognitive deficit. This same MDS documents R18 is always incontinent of bowel and bladder and dependent on staff for toilet hygiene. R18's current Care Plan documents a Focus area of (R18) has an ADL self-care performance deficit r/t Dementia, difficulty in walking, lack of coordination, muscle weakness. Date Initiated: 02/07/2016. This Focus area documents interventions that include, Toilet Use: The resident requires (Extensive Assist) x (1) staff for toileting Date Initiated: 02/08/2016. On 2/26/25 at 2:00 PM, V18 (CNA) entered R18's room, donned a gown and gloves and assisted R18 to transfer from the wheelchair to the bed. V18 removed R18's incontinence brief that was saturated with urine. V18 put warm water in a basin and placed wash cloths in the basin. V18 used a bottle labeled shampoo/body soap and placed it directly on the wet washcloth after ringing the cloth out. V18 used several washcloths in the same manner and washed R18's groin area. V18 then used a dry towel to dry the area without rinsing it. V18 covered R18, doffed the gown and gloves. V18 exited the room without performing hand hygiene or washing, rinsing, and/or drying, R18's buttocks. On 02/26/25 at 3:54 PM, V2 (Director of Nurses/DON) stated they have peri care wash, and she would have to check to see if the shampoo/body wash was no rinse. V2 stated she would expect staff to wash buttocks when providing incontinence care and to use wash cloths and not dry toilet paper and wet paper towels. On 02/27/25 at 3:00 PM, V2 (DON) stated the shampoo/body wash doesn't have to be rinsed if it is mixed with warm water but if it is applied to a washcloth and directly to the body then it has to be rinsed. The facility Perineal/Incontinence Care Policy and Procedure dated 11/1/2015 documents, Purpose: To provide cleanliness and comfort to the resident, prevent infections and skin irritation, and observe the resident's skin condition. Procedure: .8. Cleanse the resident's perineal area using an approved no-rinse incontinence cleansing product, soap and water, or wipes. a. For female residents, separate labia and cleanse on side, then the other then the center of the labia toward the rectal area. i. Cleanse the perineal area from front to back. If sing soap that requires rinsing, rinse in the same manner and then pat dry. ii. The rectal area and buttocks should be cleansed as well wiping away from urethra 10. Assure all areas affected by the incontinence have been cleansed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents received nutritional supplementation ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents received nutritional supplementation as recommended by the dietitian to prevent weight loss for 3 of 6 (R22, R31, R48) residents reviewed for nutrition in the sample of 34. Findings Include: 1. R31's admission Record with a print date of 2/27/25 documents R31 was admitted to the facility on [DATE] with diagnoses that include muscle wasting and atrophy. R31's MDS (Minimum Data Set) dated 1/7/25 documents R31 has a severe cognitive impairment. R31's current Care plan documents a Focus area of, (R31's) diet is (Regular diet, mechanical soft texture, Regular thin liquids). Resident is at a (Moderate) nutritional risk d/t (due to) dysphagia. Date Initiated: 7/02/2019. Interventions for this same Focus area include, Discuss food likes and dislikes. Date Initiated: 07/02/2019 .Respect resident preferences at all times Date Initiated: 07/02/2019 . R31's current Care Plan does not document a Focus area or intervention related to nutritional supplements and/or weight loss. R31's Annual Nutrition note dated 1/17/25 documents, Nutritional Review: Weight 120# (pounds) Diet Order: Regular Dysphagia Advanced; ice cream bid (twice daily); mighty shake with snack bid; snack between meals; med pass supp (supplement) 60cc (cubic centimeter) tid (three times a day). Resident weight is 120% of IBW (Ideal Body Weight) midpoint BMI (body mass index) = (equals) 23.4. Intake is reported as 50%-100%of most meals, does refuse breakfast at times. Resident feeds self. No current labs are available for review. No skin concerns reported to RD (Registered Dietitian). Estimated nutrient needs are 1540 kcal (kilocalories)/day, 55 grams protein/day and 1650 ml fluid/day. Diet appropriate to provide for estimated needs. R31's Order Summary Report dated 2/27/25 documents a physician order dated 2/8/24 for ice cream two times a day for supplement. On 2/23/25 at 12:15 PM, R31 was observed eating lunch. R31 was not served ice cream until it was brought to the attention of staff, by the survey team, that R31 was not served ice cream with her noon meal. On 2/24/25 at 12:17 PM, R31 was served chicken pot pie, green beans, bread, tea, and an ice cream sandwich. During this meal observation all residents were served an ice cream sandwich for dessert. R31 was not served a second helping of ice cream as a supplement. 2. R48's admission Record with a print date of 2/27/25 documents R48 was admitted to the facility on [DATE] with diagnoses that include diabetes mellitus, heart disease, and altered mental status. R48's MDS dated [DATE] documents a BIMS score of 11, which indicates a moderate cognitive deficit. R48's current Care Plan documents a Focus area of, My current diet is NAS (no added sodium), Dysphagia Advanced, Regular/thin liquids. May have crispy bacon. Date Initiated: 11/11/2024. This same Focus area includes the following interventions, Provide diet as ordered by MD (physician) Date Initiated: 11/11/2024 Dietary consult if indicated. Encourage good nutrition and hydration. Date Initiated: 11/11/2024 . Monitor- weight Date Initiated: 11/11/2024 Nutrition-Snacks Date Initiated: 11/11/2024 . R48's current Care Plan does not document what supplements R48 is to receive. R48's Order Summary Report dated 2/27/25 documents a physician order dated 2/11/25 of, Ice cream two times a day for Supplement R48's Nutrition Progress note dated 1/17/25 documents Note Text: Weight 147.2# Diet Order: Dysphagia Mechanical NAS (may have crispy bacon) Resident has experienced a 6.3% weight gain over the past month. No presence of edema is reported. Intake varies at meals. Continue with present diet orders and weight monitoring. R48's Nutrition Progress note dated 2/10/24 documents, Note Text: Weight 137# Diet Order: Dysphagia Mechanical NAS (may have crispy bacon); house supplement with meals. Resident has experienced a 6.9% weight loss over the past month, weight fluctuations noted. Intake varies at meals. Recommend ice cream at lunch/supper and weekly weights. R48's weight was checked on 2/27/25 and was 141.2 pounds. This indicates a gain of 4.2 pounds or 3.06%. On 2/23/25 at 12:34 PM, R48 was sitting in the dining room, eating ground meat, cauliflower, mashed sweet potatoes, boost, tea, coffee, bread, and pudding. R48 was not served ice cream. On 02/24/25 at 12:12 PM, R48 was served chicken pot pie, green beans, bread, an ice cream sandwich, and tea. During this meal observation all residents were served an ice cream sandwich as dessert. R48 was not served a second helping of ice cream. On 02/25/25 at 1:14 PM, V14 (Dietary Manager) stated R31 and R48 should have been served ice cream on 2/23/25. When asked if they should have gotten a second helping of ice cream on Monday 2/24/25 at lunch when they were served an ice cream sandwich for dessert, V14 stated, I don't think so. I think that would be a lot. When asked how they got the extra calories if they didn't get the ice cream V14 stated she would check with the dietitian. On 02/25/25 at 1:18 PM, V14 (Dietary Manager) stated R31 and R48 should have been served ice cream with the ice cream sandwich at lunch on 2/24/25. On 02/26/25 at 11:03 AM, V3 (Dietitian) stated she saw R48 on 2/10/25 and recommended ice cream at lunch and supper and weekly weights. This surveyor reviewed with V3, the observation on 2/24/25 of R31 and R48 not getting a second ice cream when the ice cream sandwich was served as dessert. V3 stated they should have received the dessert on the menu and the ice cream as supplemental calories. When asked if there was a negative impact for them not getting the ice cream on 2/23/25 and the second helping of ice cream on 2/24/25, V3 stated, The ice cream was put in place to provide additional calories due to the weight loss. V3 stated R31's weights are currently stable and trending up and her intake has improved. On 02/26/25 at 3:35 PM, V2 (Director of Nurses) stated she would expect residents to be served supplements as ordered/recommended. On 2/28/25 at 8:20 AM, V11 (Physician) stated he did not think R31 not getting the ice cream on 2/23 and 2/24/25 would have had a negative impact on R31's weights. 3. R22's admission profile sheet documents an admission date of 11/6/2023. This same document includes the following diagnoses: calculus of kidney and chronic kidney disease, stage 4 (severe) and unspecified hydronephrosis. R22's current month physician orders document a diet order for low concentrated sweets dysphasia advanced texture, regular consistency, no oranges/orange juice/bananas/fresh potatoes-limit milk to 1/2 cup per day, 1-ounce extra protein per meal and no added salt. R22's care plan has a focus area of R22's diet is a regular diet, mechanical soft texture and thin consistency. The goals for this focus area are as follows: the resident will not lose or gain more than 5 pounds through the review date of 5/12/2025, and the resident will comply with diet orders. The interventions for this focus are discuss food likes/dislikes and respect resident preferences at all times. On 2/23/25 at 12:30 PM, R22 was served his lunch of ground ham with gravy, yams, and mixed vegetables. R22 stated at this time I don't like that. R22 was then brought chicken noodle soup and a peanut butter sandwich. On 2/26/25 at 11:00 AM, V3 (Registered Dietitian) stated that the chicken noodle soup and peanut butter sandwich would not be equivalent to providing an extra ounce of protein at meals. The facility Nutritional Snacks and Supplements Policy and Procedure dated 12/30/2024 documents, Policy Statement, Nutritional supplements are available, and will be provided for all appropriate residents by the nursing staff 7. Supplements will be incorporated in care plans as needed
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

Based on interview, record review and observation the facility failed to maintain communication and collaboration with an offsite dialysis center for 1 (R22) of residents reviewed for dialysis in a sa...

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Based on interview, record review and observation the facility failed to maintain communication and collaboration with an offsite dialysis center for 1 (R22) of residents reviewed for dialysis in a sample of 34. The Findings Include: R22's admission profile sheet documents an admission date of 11/6/2023. This same document includes the following diagnoses: calculus of kidney and chronic kidney disease, stage 4 (severe) and unspecified hydronephrosis. R22's current month physician orders document a diet order for low concentrated sweets dysphasia advanced texture, regular consistency, no oranges/orange juice/bananas/fresh potatoes-limit milk to 1/2 cup per day, 1-ounce extra protein per meal and no added salt. This same document lists dialysis on Tuesday, Thursday, and Saturday three times a week. R22's care plan has a focus area of: I currently require hemo dialysis related to chronic kidney disease. The focus area is: I will be complaint with labs and diagnostics if ordered by my doctor through the review date of 5/12/2025, I will be free of any discomfort or adverse side effects to therapies through the review date of 5/12/2025, and I will have immediate intervention should any signs or symptoms of complications from dialysis occur through the review date of 5/12/2025. The interventions for this focus are as follows: Administer medication and treatments orders by the physician and monitor for side effects, encourage resident to go to the scheduled dialysis appointments, and labs/diagnostics will be monitored per physician orders. On 2/25/25 at 1:30 PM, V20 (Registered Nurse) that the facility sends a three-ring binder that contains a communication log with R22 to all the dialysis treatments in his dialysis bag. V20 stated that when he refuses dialysis, they only chart that in the progress notes not in the binder. Review of this log for 2025 documents the following days that were filled out: 1/2/25, 1/11/25, 1/21/25, 1/30/25, 2/4/25, 2/22/25, 2/25/25. On 2/26/25 at 11:00 AM, V3 (Registered Dietitian) stated that they do not have a good communication with the dialysis unit, and they do not get the monthly labs unless the facility requests them every month. V3 stated that usually all communication is done through nursing, she does not talk with the dialysis clinic usually. On 2/26/25 at 2:00 PM, V2 (Director of Nursing) provided 6 months of R22's lab work from the dialysis clinic. V2 confirmed that she had to call the dialysis clinic today to get the copies, as they do not receive them on a monthly basis. V2 stated that the communication with the dialysis clinic could use some improvement.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0809 (Tag F0809)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure bedtime snacks were offered to 2 of 2 (R19 and R16) residents...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure bedtime snacks were offered to 2 of 2 (R19 and R16) residents reviewed for snacks in the sample of 34. Findings Include: 1. R19's admission Record with a print date of 2/27/25 documents R19 was admitted to the facility on [DATE] with diagnoses that include diabetes. R19's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 08, which indicates a moderate cognitive deficit. R19's current Care Plan documents a Focus area of (R19) has a dx (diagnosis) of Diabetes Mellitus. Date Initiated: 07/14/2016. This Focus area includes the intervention of, Provide Diabetic snacks between meals and at bedtime per diet orders. On 2/24/25 at 1:42 PM, R19 stated they don't get snacks at night, and she is diabetic and is supposed to have a snack each night. 2. R16's admission Record with a print date of 2/27/25 documents R16 was admitted to the facility on [DATE] with diagnoses that include chronic kidney disease, chronic obstructive pulmonary disease (COPD), diabetes, Chron's disease, and chronic pain. R16's MDS dated [DATE] documents a BIMS score of 15, which indicates R16 is cognitively intact. R16's current Care Plan documents a Focus area related to diagnosis of diabetes but does not include an intervention related to diabetic snacks. On 2/24/25 at 1:42 PM, R16 stated they didn't get snacks last night (2/23/25) because they only had two CNA's (Certified Nursing Assistants) working and they didn't have time to pass the snacks. On 2/25/25 at 2:49 PM, V7 (CNA) stated she worked from 2 PM to 10 PM on 2/23/25. V7 stated they only had three CNA's working and did not have the manpower to pass snacks. On 02/25/25 at 3:12 PM, V8 (CNA) stated she worked evening shift on 2/23/25. V8 stated she did not pass snacks to residents on 2/23/25. V8 stated they normally offer them after everyone lays down and they didn't get residents in bed until 9:00 PM because they were short staffed. On 2/25/25 at 3:19 PM, V9 (CNA) stated he worked 2 PM to 10 PM on 2/23/25. V9 stated he didn't remember passing snacks to the residents that evening. On 2/25/25 at 3:31 PM, V10 (CNA) stated she worked from 12 PM to 6:30 PM on 2/23/25. V10 stated snacks are typically passed around 8:00 PM. On 02/26/25 at 3:38 PM, V2 (Director of Nurses) stated she hadn't had any complaints related to snacks not being offered. The facility Nutritional Snacks and Supplements Policy and Procedure dated 11/1/2015 documents, Nutritional supplements are available, and will be provided for all appropriate residents by the nursing staff 3. The dietary staff will deliver supplements to each nursing station at 10:00 am, 2:00 pm, and 7:00 pm (for H.S./hour of sleep snacks). 4. Bedtime snacks will be offered daily .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure hand hygiene was performed per current standard...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure hand hygiene was performed per current standards of practice for 3 of 6 (R6, R18, and R31) residents reviewed for infection control in the sample of 34. Findings Include: 1. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents R6 is frequently incontinent of bowel and bladder and is dependent on staff for toilet hygiene. R6's current Care Plan documents a Focus area dated 2/7/2016 of, (R6) has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) Limited ROM (range of motion), Limited Mobility, Impaired balance. Date Initiated: 02/07/2016. This Focus area includes the following intervention, Toilet Use: The resident requires (Totally Dependent) by (2) staff for toileting. Date Initiated: 04/26/2017. On 2/23/25 at 2:17 PM, R6 was lying in bed and there was a strong odor of urine. V7 (CNA/Certified Nursing Assistant) entered R6's room with this surveyor. V7 uncovered R6 and R6's pajamas pants were around R6's ankles. V7 removed R6's pants and incontinence brief. R6's brief was wet but not saturated. V7 donned gloves, took dry toilet paper and wiped R6's groin wiping from front to back. V7 then assisted R6 to roll to the side and wiped R6's buttocks with dry toilet paper. R6 had feces on her buttocks and the toilet paper was covered in feces. V7 used more dry toilet paper to wipe R6's buttocks and it was again covered in feces. V7 got a wet paper towel from the bathroom and wiped R6's buttocks. The paper towel and V7's gloves were covered in feces. V7 doffed her gloves and donned a clean pair without performing hand hygiene between glove changes. V7 determined R6 was in the process of having a bowel movement. V7 placed a depend under R6's buttocks so she could finish the bowel movement and covered R6 with a blanket. 2. R18's admission Record with a print date of 2/27/25 documents R18 was admitted to the facility on [DATE] with diagnoses that includes functional urinary incontinence. R18's MDS dated [DATE] documents R18 has a BIMS score of 12, which indicates R18 has a moderate cognitive deficit. This same MDS documents R18 is always incontinent of bowel and bladder and dependent on staff for toilet hygiene. R18's current Care Plan documents a Focus area of (R18) has an ADL self-care performance deficit r/t Dementia, difficulty in walking, lack of coordination, muscle weakness. Date Initiated: 02/07/2016. This Focus area documents interventions that include, Toilet Use: The resident requires (Extensive Assist) x (1) staff for toileting Date Initiated: 02/08/2016. On 2/26/25 at 2:00 PM, V18 (CNA) entered R18's room, donned a gown and gloves and assisted R18 to transfer from the wheelchair to the bed. V18 removed R18's incontinence brief that was saturated with urine. V18 doffed her gloves and donned clean gloves without performing hand hygiene. V18 put warm water in a basin and placed wash cloths in the basin. V18 used a bottle labeled shampoo/body soap and placed it directly on the wet washcloth after ringing the cloth out. V18 used several washcloths in the same manner and washed R18's groin area. V18 doffed gloves and donned clean gloves without performing hand hygiene. V18 then used a dry towel to dry the area without rinsing it. V18 covered R18, doffed the gown and gloves. V18 exited the room without performing hand hygiene or washing, rinsing, and/or drying, R18's buttocks. When asked why if she performed hand hygiene after providing incontinence care to R18, V18 stated she had forgotten. 3. R31's admission Record with a print date of 2/27/25 documents R31 was admitted to the facility on [DATE] with diagnoses that include muscle wasting and atrophy. R31's MDS (Minimum Data Set) dated 1/7/25 documents R31 has a severe cognitive impairment. On 2/26/25 at 3:20 PM, V12 (LPN/Licensed Practical Nurse) administered treatment to R31's left ankle and right heel. V12 changed gloves after administering treatment to R31's heel and before administering treatment to R31's ankle. V12 did not perform hand hygiene after doffing her gloves and before donning a clean pair of gloves. On 2/26/25 at 3:36 PM, V2 (Director of Nurses) stated hand hygiene should be performed after doffing gloves and before donning clean gloves. The facility Hand Washing Policy and Procedure dated 10/16/2023 documents, Policy Statement: Hand washing is an integral part of an effective infection control program. Its purpose is to reduce the risk of blood borne illness and prevent cross contamination . Hands should be washed before resident care, after resident care, after breaks, after using the restroom, after smoking or eating, after blowing nose, after disposing of trash, after handling dirty dishes, after picking anything up from the floor, and at any other time deemed necessary.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure hot water was available for resident use for 5 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure hot water was available for resident use for 5 of 5 (R3, R6, R15, R16, and R40) residents reviewed for hot water in the sample of 34. Findings Include: 1. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents R6 is frequently incontinent of bowel and bladder and is dependent on staff for toilet hygiene. On 2/23/25 at 2:17 PM, R6 was lying in bed and there was a strong odor of urine. V7 (CNA/Certified Nursing Assistant) entered R6's room with this surveyor and provided incontinence care. After providing care, V7 washed her hands in R6's bathroom sink and stated the water was not hot. 2. R16's admission Record with a print date of 2/27/25 documents R16 was admitted to the facility on [DATE] with diagnoses that include chronic kidney disease, chronic obstructive pulmonary disease (COPD), diabetes, Chron's disease, and chronic pain. R16's MDS dated [DATE] documents a BIMS score of 15, which indicates R16 is cognitively intact. This same MDS documents R16 is dependent on staff for bathing. On 2/23/25 at 10:17 AM, R16 stated they don't have hot water. 3. R40's Resident admission Record with a print date of 2/27/25 documents R40 was admitted to the facility on [DATE] with diagnoses that include heart failure, COPD, acquired absence of left leg above the knee, and foot drop. R40's MDS dated [DATE] documents a BIMS score of 15, indicating R40 is cognitively intact. This MDS does not document the level of assistance R40 requires for bathing. On 2/23/25 at 10:06 AM, when asked if she was receiving assistance with bathing, R40 stated, I won't take a cold shower, so I won't take one. R40 stated it had been about a week since they had hot water and she was supposed to get a shower twice a week. 4. R3's admission Record with a print date of 2/27/25 documents R3 was admitted to the facility on [DATE] with diagnoses that include Huntington's Disease and urinary incontinence. R3's MDS dated [DATE] documents a BIMS score of 15, indicating R3 is cognitively intact. On 2/23/25 at 10:25 AM, R3 stated they haven't had hot water for around seven days. R3 stated it has been a week since she got to shower. 5. R15's admission Record with a print date of 2/27/25 documents R15 was admitted to the facility on [DATE] with diagnoses that include morbid obesity, cellulitis, and heart disease. R15's MDS dated [DATE] document a BIMS score of 15, indicating R15 is cognitively intact. On 2/23/25 at 12:27 PM, the hot water in R15's bathroom sink was room temperature and did not warm up. On 2/23/25 at 2:11 PM, V7 (CNA) stated they don't have hot water and they are supposed to go to the kitchen and have them heat them up water if they need warm water for resident care. On 2/25/25 at 9 PM, V9 (CNA) stated they don't have hot water other than in the kitchen. On 2/26/25 at 11:43 AM, V6 (CNA) stated the facility doesn't have hot water and she gets hot water in a basin from the kitchen when she provides resident care. V6 stated she didn't know how long they had been without hot water but found out about it when she returned to work on 2/27/25. On 2/24/25 at 9:29 AM, V4 (Maintenance Director) stated the hot water had not been working since 2/19/25. V4 stated on 2/18/25 the breaker tripped, and he reset it. V4 stated then on 2/19/25 the breaker tripped again, and the hot water wasn't heating up. V4 stated they ordered a new element for the hot water heater, but it hadn't been delivered to the facility. V4 stated it they didn't have hot water in any of the resident bathrooms, the shower rooms, and laundry room. V4 was present with this surveyor when this surveyor's thermometer was calibrated using the ice water method and thermometer read 32.0 Fahrenheit. V4 and this surveyor checked the water temperature in the following rooms with the following readings, 9:31 AM, [NAME] Shower room- shower 83.3 degrees Fahrenheit, sink 86.0 Fahrenheit; 9:34 AM, East Shower room, shower 81.5 degrees Fahrenheit, sink 86.3 degrees Fahrenheit; Laundry room sink 82.0 degrees Fahrenheit; 9:42 AM, R3's bathroom sink 83.1 degrees Fahrenheit; 9:42 AM, R15's bathroom sink 84.9 degrees Fahrenheit. V4 stated the laundry room sink has the same hot water line that feeds the washers. On 2/24/25 at 10:08 AM, V4 (Maintenance Director) reviewed the facility water temperature logs with this surveyor and stated he had not checked the facility water temperatures since the hot water stopped working. On 2/26/25 at 3:38 PM, V2 (Director of Nurses) stated she didn't remember the exact day they realized the hot water wasn't working but it was one day last week. V2 stated they started to give a resident a shower and the water wasn't getting warm enough. V2 stated they still had hot water in the kitchen, and it was their expectation the facility staff would utilize the kitchen hot water to provide care to the residents as needed. V2 stated they did have residents on isolation precautions and the staff were educated to wash their hands with the cold water in the resident bathroom and then go rewash their hands in an area of the facility that had hot water. V2 stated the laundry room has bleach and all linens and clothes were being washed using bleach. On 2/23/25 at 1:12 PM, V1 (Administrator) stated the element went out on the hot water heater. V1 stated they have ordered the part, and it was supposed to arrive on 2/21/25 and then again on 2/22/25. V1 stated he was following up again and had the part rushed but it still hadn't arrived. V1 stated they still have hot water in the restrooms near the Administrator's office and in the kitchen. An Order form provided to this surveyor documents the element was ordered on 2/19/25. The facility Water and Climate Test for 20 days dated 2/2025 documents on 2/17/25 the water temperature was checked, and the following readings were obtained. room [ROOM NUMBER]- 106 degrees Fahrenheit, room [ROOM NUMBER]- 105 degrees Fahrenheit, room [ROOM NUMBER]- 105 degrees Fahrenheit, room [ROOM NUMBER]- 104 degrees Fahrenheit, room [ROOM NUMBER]- 104 degrees Fahrenheit, room [ROOM NUMBER]- 103 degrees Fahrenheit, room [ROOM NUMBER]- 103 degrees Fahrenheit, room [ROOM NUMBER]- 102 degrees Fahrenheit, room [ROOM NUMBER]- 102 degrees Fahrenheit, room [ROOM NUMBER]- 102 degrees Fahrenheit, room [ROOM NUMBER]- 103 degrees Fahrenheit, room [ROOM NUMBER]- 105 degrees Fahrenheit, Laundry room- 118 degrees Fahrenheit, and kitchen- 128 degrees Fahrenheit. The facility Water Temperatures Policy and Procedure dated 11/1/2019 documents, Policy Statement: It is the policy of this facility to maintain water temperatures comfortable for residents .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide showers for residents needing assistance for 4 of 5 (R6, R16...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide showers for residents needing assistance for 4 of 5 (R6, R16, R18, and R40) residents reviewed for activities of daily living (ADL's) in the sample of 34. Findings Include: 1. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents R6 is dependent on staff for bathing. R6's current Care Plan documents a Focus area of (R6) has an ADL self-care performance deficit r/t (related to) Limited ROM (range of motion), Limited Mobility, impaired balance. This Focus area has a start date of 2/7/2016 and the interventions for this Focus area include, Bathing/showering: The resident is (totally dependent) on (1) staff to provide (Shower) (2 times a week) and as necessary. R6's Follow Up Questions Report dated 1/1/25 to 2/26/25 documents R6 was assisted with bathing on 1/3, 1/7, 1/10, 1/14, 1/21, 1/24, 1/31, 2/7, 2/14, 2/18 and 2/21/25 with not applicable documented on 2/4/25. This indicates R6 went from 1/14/25 to 1/21/25 (six days) and from 2/7/25 to 2/14/25 (six days) without being assisted with bathing. 2. R16's admission Record with a print date of 2/27/25 documents R16 was admitted to the facility on [DATE] with diagnoses that include chronic kidney disease, chronic obstructive pulmonary disease (COPD), diabetes, Chron's disease, and chronic pain. R16's MDS dated [DATE] documents a BIMS score of 15, which indicates R16 is cognitively intact. This same MDS documents R16 is dependent on staff for bathing. R16's current Care Plan documents a Focus area of (R16) has an ADL self-care performance deficit r/t (related to) Amputation (Left BKA-LE -below knee amputation left extremity, Prosthesis) & (and) (Left Side Arm Paralysis), Impaired balance, Limited Mobility, abnormal posture, difficulty in walking, muscle weakness, lack of coordination This Focus area has a start date of 2/6/2017 and includes the intervention of, Bathing/showering: The resident requires (Extensive assistance) by (1) staff with (Showering) (2 x's-times wk-week) and as necessary. On 2/23/25 at 10:17 AM, R16 stated she doesn't get a shower every three days like she is supposed to. R16 stated they are short staffed so they sometimes can't take showers as they should. R16's Follow Up Question Report dated 1/1/25 to 2/26/25 documents R16 received assistance with bathing on 1/7, 1/18, 1/21, 1/24, 1/28, 1/31, 2/7, 2/14, and 2/18. This same report documents R16 was not available and/or refused showers on 1/3, 1/10, 1/12, 1/14, 1/29, 2/21, and 2/25. This indicates R16 went from 1/14/25 to 1/21/25 (six days) without being offered assistance with bathing. 3. R18's admission Record with a print date of 2/27/25 documents R18 was admitted to the facility on [DATE] with diagnoses that include osteoarthritis of the knee, pain, visual loss, muscle weakness, and urinary incontinence. R18's MDS dated [DATE] documents a BIMS score of 12, which indicates a moderate cognitive deficit. This MDS does not document the level of assistance R18 requires with ADL's. R18's current Care Plan documents a Focus area of, (R18) has an ADL self-care performance deficit r/t Dementia, difficulty in walking, lack of coordination, muscle weakness. This Focus area documents a start date of 2/7/2016 and includes an intervention of, GG- Shower/Bathe Self (Total Dependence x 1) with an initiation date of 9/23/23. R18's Follow Up Question Report dated 1/1/2025 to 2/26/2025 documents R18 received assistance with bathing on 1/7, 1/10, 1/14, 1/17, 1/18, 1/21, 1/31, 2/4, 2/7, 2/11, 2/14, 2/18, and 2/25/25. This indicates R18 went from 1/21/25 to 1/31/25 (9 days) without being offered assistance with bathing. 4. R40's Resident admission Record with a print date of 2/27/25 documents R40 was admitted to the facility on [DATE] with diagnoses that include heart failure, COPD, acquired absence of left leg above the knee, and foot drop. R40's MDS dated [DATE] documents a BIMS score of 15, indicating R40 is cognitively intact. This MDS does not document the level of assistance R40 requires for bathing. R40's current Care plan documents a Focus area of I currently have an alteration to my ability to care for self and need assistance d/t (due to) musculoskeletal impairment. This Focus area has a start date of 11/3/2023 and includes the intervention of Bathing/Showering: (R40) requires Limited Assistance of (1-2) staff to provide (shower) (2x's/wk-2 times per week). Monitor nail length, clean under nails, notify nurse if nails need trimmed, avoid scrubbing & (and) pat dry sensitive skin. On 2/23/25 at 10:06 AM, when asked if she was receiving assistance with bathing, R40 stated, I won't take a cold shower, so I won't take one. R40 stated it had been about a week since they had hot water, and she was supposed to get a shower twice a week. R40's Follow Up Question Report dated 1/1/2025 to 2/26/2025 documents R40 was not offered assistance with bathing from 2/19/25 to 2/26/25 (six days). On 02/25/25 at 2:49 PM, V7 (CNA/Certified Nursing Assistant) stated they were not able to provide shower assistance to residents on 2/23/25 partially due to no hot water and partially due to not having enough CNA's. On 02/25/25 at 3:12 PM, V8 (CNA) stated they did not assist any residents with showering on 2/23/25. V8 stated she washed residents faces with a cold washcloth. On 02/25/25 at 3:19 PM, V9 (CNA) stated they work with three CNA's every other weekend and they are not able to meet the needs of the residents timely. V9 stated when they only have three CNA's showers are not always done as they should be. On 2/25/25 at 3:31 PM, V10 (CNA) when they only have three CNA's working, not all showers are done as they should be. On 2/26/25 at 3:38 PM, V2 (Director of Nurses) stated she had not had any resident complain related to not getting bathed as they should. V2 stated residents should be offered assistance with bathing twice a week. On 2/27/25 at 3:00 PM, V2 stated she did not have reproducible evidence R40 was offered assistance with bathing from 2/19/25 to 2/26/25, R6 from 2/7/15 to 2/14/25, R18 from 1/21/25 to 1/30/25, and R16 from 1/14/25 to 1/21/25. The facility Shower Care Policy and Procedure dated 11/1/2015 documents, Purpose: It is the practice of this facility to assist residents with bathing to maintain proper hygiene and help prevent skin issues 16. Showers/Baths/Bed baths are offered per regulation and taking into account personal preferences.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure they had sufficient staff to meet the needs of the residents ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure they had sufficient staff to meet the needs of the residents timely for 4 of 5 (R6, R16, R18, and R19) residents reviewed for sufficient staff in the sample of 34. This failure has the potential to affect all 54 residents currently residing at the facility. Findings Include: The facility Midnight Census Report dated 2/22/25 documents 54 residents reside at the facility. 1. R19's admission Record with a print date of 2/27/25 documents R19 was admitted to the facility on [DATE] with diagnoses that include diabetes. R19's MDS (Minimum Data Set) dated 1/2/25 documents a BIMS (Brief Interview for Mental Status) score of 08, which indicates a moderate cognitive deficit. R19's current Care Plan documents a Focus area of (R19) has a dx (diagnosis) of Diabetes Mellitus. Date Initiated: 07/14/2016. This Focus area includes the intervention of, Provide Diabetic snacks between meals and at bedtime per diet orders. On 2/24/25 at 1:42 PM, R19 stated they don't get snacks at night, and she is diabetic and is supposed to have a snack each night. 2. R16's admission Record with a print date of 2/27/25 documents R16 was admitted to the facility on [DATE] with diagnoses that include chronic kidney disease, chronic obstructive pulmonary disease (COPD), diabetes, Chron's disease, and chronic pain. R16's MDS dated [DATE] documents a BIMS score of 15, which indicates R16 is cognitively intact. R16's current Care Plan documents a Focus area related to diagnosis of diabetes but does not include an intervention related to diabetic snacks. On 2/24/25 at 1:42 PM, R16 stated they didn't get snacks last night (2/23/25) because they only had two CNA's (Certified Nursing Assistants) working and they didn't have time to pass the snacks. On 2/25/25 at 2:49 PM, V7 (CNA) stated she worked from 2 PM to 10 PM on 2/23/25. V7 stated they only had three CNA's working and did not have the manpower to pass snacks. On 02/25/25 at 3:12 PM, V8 (CNA) stated she worked evening shift on 2/23/25. V8 stated she did not pass snacks to residents on 2/23/25. V8 stated they normally offer them after everyone lays down and they didn't get residents in bed until 9:00 PM because they were short staffed. 3. R6's admission Record with a print date of 2/27/25 documents R6 was admitted to the facility on [DATE] with diagnoses that include cerebral palsy, morbid obesity, diabetes, lack of coordination, and urinary incontinence. R6's MDS dated [DATE] documents a BIMS (Brief Interview for Mental Status) score of 15, indicating R6 is cognitively intact. This same MDS documents R6 is dependent on staff for bathing. R6's current Care Plan documents a Focus area of (R6) has an ADL self-care performance deficit r/t (related to) Limited ROM (range of motion), Limited Mobility, impaired balance. This Focus area has a start date of 2/7/2016 and the interventions for this Focus area include, Bathing/showering: The resident is (totally dependent) on (1) staff to provide (Shower) (2 times a week) and as necessary. R6's Follow Up Questions Report dated 1/1/25 to 2/26/25 documents R6 was assisted with bathing on 1/3, 1/7, 1/10, 1/14, 1/21, 1/24, 1/31, 2/7, 2/14, 2/18 and 2/21/25 with not applicable documented on 2/4/25. This indicates R6 went from 1/14/25 to 1/21/25 (six days) and from 2/7/25 to 2/14/25 (six days) with being assisted with bathing. 4. R16's admission Record with a print date of 2/27/25 documents R16 was admitted to the facility on [DATE] with diagnoses that include chronic kidney disease, chronic obstructive pulmonary disease (COPD), diabetes, Chron's disease, and chronic pain. R16's MDS dated [DATE] documents a BIMS score of 15, which indicates R16 is cognitively intact. This same MDS documents R16 is dependent on staff for bathing. R16's current Care Plan documents a Focus area of (R16) has an ADL self-care performance deficit r/t (related to) Amputation (Left BKA-LE -below knee amputation left extremity, Prosthesis) & (and) (Left Side Arm Paralysis), Impaired balance, Limited Mobility, abnormal posture, difficulty in walking, muscle weakness, lack of coordination This Focus area has a start date of 2/6/2017 and includes the intervention of, Bathing/showering: The resident requires (Extensive assistance) by (1) staff with (Showering) (2 x's-times wk-week) and as necessary. On 2/23/25 at 10:17 AM, R16 stated she doesn't get a shower every three days like she is supposed to. R16 stated they are short staffed so they sometimes can't take showers as they should. R16's Follow Up Question Report dated 1/1/25 to 2/26/25 documents R16 received assistance with bathing on 1/7, 1/18, 1/21, 1/24, 1/28, 1/31, 2/7, 2/14, and 2/18. This same report documents R16 was not available and/or refused showers on 1/3, 1/10, 1/12, 1/14, 1/29, 2/21, and 2/25. This indicates R16 went from 1/14/25 to 1/21/25 (six days) without being offered assistance with bathing. 5. R18's admission Record with a print date of 2/27/25 documents R18 was admitted to the facility on [DATE] with diagnoses that include osteoarthritis of the knee, pain, visual loss, muscle weakness, and urinary incontinence. R18's MDS dated [DATE] documents a BIMS score of 12, which indicates a moderate cognitive deficit. This MDS does not document the level of assistance R18 requires with ADL's. R18's current Care Plan documents a Focus area of, (R18) has an ADL self-care performance deficit r/t Dementia, difficulty in walking, lack of coordination, muscle weakness. This Focus area documents a start date of 2/7/2016 and includes an intervention of, GG- Shower/Bathe Self (Total Dependence x 1) with an initiation date of 9/23/23. R18's Follow Up Question Report dated 1/1/2025 to 2/26/2025 documents R18 received assistance with bathing on 1/7, 1/10, 1/14, 1/17, 1/18, 1/21, 1/31, 2/4, 2/7, 2/11, 2/14, 2/18, and 2/25/25. This indicates R18 went from 1/21/25 to 1/31/25 (9 days) without being offered assistance with bathing. On 02/25/25 at 2:49 PM, V7 (CNA) stated they were not able to provide shower assistance to residents on 2/23/25 partially due to no hot water and partially due to not having enough CNA's. On 02/25/25 at 3:19 PM, V9 (CNA) stated they work with three CNA's every other weekend and they are not able to meet the needs of the residents timely. V9 stated when they only have three CNA's showers are not always done as they should be. On 2/25/25 at 3:31 PM, V10 (CNA) when they only have three CNA's working not all showers are done as they should be. On 2/26/25 at 3:38 PM, V2 (Director of Nurses) stated she had not had any resident complain related to not getting bathed as they should. V2 stated residents should be offered assistance with bathing twice a week. On 2/27/25 at 3:00 PM, V2 stated she did not have reproducible evidence R40 was offered assistance with bathing from 2/19/25 to 2/26/25, R6 from 2/7/15 to 2/14/25, R18 from 1/21/25 to 1/30/25, and R16 from 1/14/25 to 1/21/25. On 2/25/25 at 3:31 PM, V10 (CNA) stated four CNAs were not enough to meet the needs of the residents timely. V10 stated they had three CNA's working at the time of the interview. V10 stated they were not able to get all of the showers done when they worked with only three CNA's. On 02/26/25 at 11:43 AM, V6 (CNA) stated she didn't think they had enough staff to meet the needs of the residents timely. V6 stated call lights aren't answered timely, incontinence care isn't provided the way it should be, and resident care is delayed. On 2/26/25 at 3:38 PM, V2 (DON/Director of Nurses) stated she had not had any complaints/concerns brought to her related to staffing. V2 stated staff had told her they wanted more help but had not said they weren't able to provide timely care. The facility Staffing Policy and Procedure dated 1/8/21 documents, Purpose: The purpose of this procedure is to provide guidelines for staffing the facility for resident care. Procedure: The facility will provide sufficient staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity, and diagnoses of the facility's resident population in accordance with the facility assessment. Facility staffing includes but is not limited to Nurse Managers, Nurses, Certified Nurse Aides, Social Services, Activities, Therapy, Housekeeping and Dietary Staff.
Feb 2025 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to provide privacy during perineal, urinary catheter, and wound care for 1 (R1) of 3 residents reviewed for personal privacy in ...

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Based on observation, interview, and record review, the facility failed to provide privacy during perineal, urinary catheter, and wound care for 1 (R1) of 3 residents reviewed for personal privacy in the sample of 3. Findings include: R1's admission Record documented an admission date of 10/8/24 with diagnoses including enterocolitis due to clostridium difficile, local infection of the skin and subcutaneous tissue, flaccid hemiplegia affecting right dominant side, cerebral infarction. R1's 11/20/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 14, indicating R1 was cognitively intact. R1's care plan documented a 10/9/24 focus area of limited range of motion due to weakness and a 10/9/24 focus area of an alteration with the ability to care for self and need of assistance due to activity intolerance, decreased strength, endurance, and weakness. On 2/21/25 at 10:45 AM, V4 (Certified Nursing Assistant/ CNA) and V5 (CNA) completed hand hygiene and donned gowns and gloves then assisted R1 from his wheelchair to the bed with a mechanical lift. V5 removed R1's pants soiled with feces without pulling the privacy curtain. A knock sounded at R1's door and V4 and V5 shouted patient care before R1's door opened with R1 lying on the bed nude from the waist down, then V8 (Licensed Practical Nurse/ LPN) stated are you ready and closed the door. R1 asked V4 and V5 if they could put his pants on and V4 and V5 said no they were waiting on V8 to come to complete wound care. V5 opened R1's door looking for V8, with R1 lying on the bed nude from the waist down, then shut the door. On 2/21/25 at 11:15 AM, V8 (LPN) opened R1's door with R1 lying on the bed nude from the waist down. V8 and V4 assisted R1 to roll to his side and V8 told V4 that R1 needed a clean cloth pad. V4 opened R1's door, with R1 lying on the bed nude from the waist down and told V5 to bring another cloth pad and shut the door. While waiting for V5 to bring the cloth pad, V8 asked V4 if she had a sheet or something to cover R1 up with because he's very exposed here. V4 said the sheet was dirty and she did not have anything to cover R1 up with. V5 opened R1's door with R1 lying on the bed nude from the waist down and handed V4 a cloth pad and shut R1's door. On 2/21/25 at 11:35 AM, a knock sounded on R1's door, V4 opened the door with R1 lying on the bed nude from the waist down and V6 (CNA) and V7 (CNA) entered R1's room and shut the door. V4 and V8 doffed their gowns and gloves and opened R1's door with R1 nude from the waist down and exited the room. V6 and V7 assisted R1 to put on a clean incontinence brief and pants. R1 was lying on the bed nude from the waist down without the privacy curtain pulled and the door opening several times for approximately 1 hour. On 2/21/25 at 12:40 PM, R1 stated he felt exposed while staff were providing care. R1 said due to feeling exposed he had asked if they would put his pants on and they had refused. On 2/21/25 at 3:10 PM, V2 (Director of Nursing/ DON) stated it is the expectation that staff provide privacy when providing care. The facility's revised 9/11/20 Perineal/ Incontinence Care policy documented in part .Procedure . 1. Gather equipment for procedure . 3. Provide privacy . 6. Assist with position [sic] the resident into a safe and comfortable position; avoid overexposing the resident's body .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to provide perineal, urinary catheter, and wound care per standards of practice to prevent infections for 1 (R1) of 3 residents r...

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Based on observation, interview, and record review the facility failed to provide perineal, urinary catheter, and wound care per standards of practice to prevent infections for 1 (R1) of 3 residents reviewed for infection control in a sample of 3. Findings include: R1's admission Record documented an admission date of 10/8/24 with diagnoses including enterocolitis due to clostridium difficile, local infection of the skin and subcutaneous tissue, flaccid hemiplegia affecting right dominant side, cerebral infarction. R1's 11/20/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 14, indicating R1 was cognitively intact. The same MDS documents that R1 is dependent for toileting hygiene, toilet transfers, and chair to bed transfers. R1 has an indwelling catheter, and R1 is always incontinent of bowel. R1's Care Plan documents a focus area of I currently have an infection d/t (due to) C-Difficile (clostridium difficile) with an initiation date of 01/28/2025. Documented interventions for this focus area include: Emphasize good hand washing techniques to all direct care staff and type of isolation: contact enteric precautions. R1's Care Plan also documents a focus area of I have an Indwelling Urinary Catheter and am at risk for opportunistic infection to enter my body with an initiation date of 12/26/24. Documented interventions for this focus area include: Enhanced Barrier Precautions during personal care. On 2/21/25 at 10:45 AM, V4 (Certified Nursing Assistant/ CNA) and V5 (CNA) completed hand hygiene and donned gowns and gloves then assisted R1 from his wheelchair to the bed with a mechanical lift. V5 removed R1's pants soiled with feces and pulled R1's urinary catheter collection bag trough the pant leg. V5 placed the urinary catheter collection bag on the fitted sheet. V4 took R1's soiled pants and placed them in a clear bag. V5 pulled down the front of R1's incontinence brief and fecal matter was noted to be on R1's lower stomach, groin folds, scrotum, and urinary catheter tubing. V5 used a blue plastic disposable under pad sprayed with peri wash to clean the feces off of R1 groin folds wiping from front to back and would wad up the dirty area of the disposable under pad and wipe again. V5 continued to clean feces from R1 with the disposable under pad with a wipe and wad method. V4 and V5 assisted R1 to roll to his side with some feces left on the urinary catheter tubing. V5 changed her gloves without preforming hand hygiene and removed the feces soiled incontinence brief. V5 proceeded to clean feces from R1's gluteal folds with a disposable under pad with peri wash sprayed on it with the same wipe and wad method. The bottom of the back of R1's shirt had feces present and the cloth pad under R1 was soiled with feces when V4 and V5 assisted R1 to roll onto his back. V5 changed her gloves but did not perform hand hygiene. V5 sprayed another disposable under pad with peri wash and wiped R1's groin folds and scrotum with the same wipe and wad method. V5 was observed to handle the bottle of peri wash with her soiled gloves several times replacing it on the bedside table or setting the bottle on the soiled pad. V5 sprayed another disposable under pad with peri wash and began cleaning R1's urinary catheter tubing then retracted R1's foreskin to clean R1's glans penis with the same wipe and wad method, continuing with the same disposable pad soiled with feces, V5 encircled R1's urinary catheter tubing at R1's urinary meatus and without holding the tubing to prevent traction pulled the disposable pad down the catheter tubing. V5 pulled the disposable under pad down R1's catheter tubing twice without holding the tubing to prevent traction. R1's urinary catheter was observed to move in and out of the urethra while V5 was cleaning the tubing and would back into the urethra when V5 released the tubing. V4 sat the bottle of peri wash on the bedside table where it was originally located. V4 and V5 said they were then waiting on V8 (Licensed Practical Nurse/ LPN) to complete wound care for R1 before they put a clean incontinent brief on R1. V5 then grabbed R1's door handle with her soiled gloves and opened R1's door looking for V8 then shut the door. V4 was asked if she usually used disposable under pads to provide perineal and urinary catheter care and V4 said not usually but the facility did not have any clean washcloths at this time to clean residents with. On 2/21/25 at 11:15 AM, V8 (LPN) entered R1's room with wound care supplies sitting them on the uncleaned bedside table. V8 and V4 assisted R1 to roll to his side and V8 sat R1's wound supplies on R1's feces soiled cloth pad. V8 told V4 R1 needed a clean cloth pad and V4 with the same soiled gloves opened R1's door and told V5 to bring another cloth pad and shut the door. While waiting for V5 to bring the cloth pad, V8 picked up wound care supplies from the soiled cloth pad and set them on the fitted sheet. V8 then sprayed wound cleaner on gauze 4x4 and started to pick pieces of feces from R1's thighs, buttocks, gluteal fold, and lower back. V5 opened R1's door and handed V4 a cloth pad. V8 performed hand hygiene and donned clean gloves, returned to R1's bedside and V4 with the same soiled gloves handed the cloth pad to V8. V8 rolled the soiled pad up and placed the clean cloth pad under it. V4 and V8 assisted R1 to roll to the other side and V4 removed the soiled pad. V4 and V8 assisted R1 to roll to the other side, still with feces on the bottom of the back of R1 shirt, to allow V8 to provide wound care. V8 performed hand hygiene and donned clean gloves before picking up the wound care supplies sitting on R1's fitted sheet and cleaned R1's right buttock wound. V8 performed hand hygiene and donned clean gloves before picking up the other wound care supplies from R1's bedside table and sitting them on R1's fitted sheet. V8 packed R1's wound and covered with a boarder dressing. V8 sprayed wound cleaner on gauze 4x4 and wiped more pieces of feces off of R1's upper thighs. On 2/21/25 at 11:35 AM, a knock sounded on R1's door, V4 with the same soiled gloves opened the door and V6 (CNA) and V7 (CNA) entered R1's room wearing gloves and gowns. V8 performed hand hygiene and V4 doffed her soiled gloves, without performing hand hygiene V4 opened R1's door and V8 and V4 exited. V4 closed R1's door by grabbing the outside handle. V7 picked up R1's urinary catheter collection bag and attempted to put it down a pant leg of a new pair of pants, not knowing R1's urinary catheter collection bag privacy cover was soiled with feces. V7 was asked if R1's urinary catheter collection bag privacy cover was clean and V7 said she thought that it had some dirt on it and removed the privacy bag and put the collection bag through the pant leg. Without performing hand hygiene or donning new gloves V7 picked up a clean incontinence brief and set it on the fitted sheet. V7 and V8 assisted R1 to roll to his side. V7 then picked up a towel and sprayed it with peri wash and cleaned more feces from R1's thighs, gluteal fold, and lower back. V7 rolled half the incontinence brief and placed it under R1's bottom. V7 an V8 assisted R1 to roll and V8 unrolled the other side of the brief under R1, then assisted him to roll onto his back. V8 sprayed another towel with peri wash and cleaned feces from R1's lower abdomen and groin folds. V7 and V8 closed the incontinent brief and assisted R1 to pull up his pants. V7 and V8 were asked if the back of R1's shirt had feces on it. V7 and V8 assisted R1 to roll to his side and said R1's shirt did have feces on it. V7 and V8 assisted R1 in removing his shirt and placed it in a clear bag. V8 went to R1's closet and retrieved a clean shirt, then V7 and V8 assisted in putting on the clean shirt. On 2/21/25 at 3:00 PM, V2 (Director of Nursing/ DON) said staff should follow the facility policy for infection control standards when performing perineal, urinary catheter, and wound care. The facility's revised 9/11/20 Perineal/ Incontinence Care policy documented in part .Procedure . 1. Gather equipment for procedure . 7. Remove soiled brief/ underpad from resident by rolling the brief/ underpad to contain as much fecal matter as possible. If gloves visibly soiled or you touch stool, remove gloves, complete hand hygiene and don new gloves . 8. Cleanse the resident's perineal area using an approved no-rinse incontinence cleansing product, soap and water, or wipes . b. For male residents, retract the foreskin if uncircumcised then clean the tip of the penis using a circular motion starting with the urethra and working down the shaft. i. The shaft, scrotum, rectal area and buttocks should be cleaned as well. 9. Use a clean area of cloth for each area cleansed. Use multiple cloths, if necessary, to maintain infection control practices . 11. Remove gloves and perform hand hygiene and apply clean gloves. 12. Change pad under resident if not changing pad during the perineal process paying attention to not contaminating new pad with soil from old pad . The facility's undated Catheter Care policy documented in part . 7. Perform perineal/ incontinence per facility policy prior to catheter care . 10. For a male resident, retract the foreskin of the uncircumcised penis to expose the urethral meatus and catheter insertion site. Clean from the tip of the penis down the shaft of the penis. Use a different area of the wash cloth for each wipe. Clean from the resident outward on the catheter 4-6 inches using clean area of cloth. Being careful not to place traction on the tubing. Maintain hand position throughout the procedure. Replace the foreskin. 11. Place securement device if appropriate for the resident as nursing measure . The facility's revised 11/9/19 Wound Care policy documented in part . General Guidelines . 3. Gather equipment. 4. Place items on a clean surface .
Jan 2025 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from verbal abuse for 1 of 3 (R2) reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from verbal abuse for 1 of 3 (R2) residents reviewed for abuse in the sample of 6. Findings Include: R2's admission Record documents an initial admission date of 11/21/2022. R2's admission Record documented the following diagnoses of down syndrome, unspecified, type 2 diabetes mellitus without complications. R2's Minimum Data Set (MDS) annual assessment dated [DATE], documented a Brief Interview for Mental Status Score of 15, indicating R2 is cognitively intact. R1's admission Record documents an initial admission date of 5/1/2022. R1's admission Record documented the following diagnoses of major depressive disorders, generalized anxiety disorder and delusional disorders. R1's Minimum Data Set (MDS) quarterly assessment dated [DATE], documented a Brief Interview for Mental Status Score of 15, indicating R1 is cognitively intact. R1's Facility Progress Notes dated 12/20/2024 at 10:11 AM by V9 (Licensed Practical Nurse/LPN), documented when other patient (R2) ask patient (R1) to stop yelling, he says he'll beat their f***ing ass to come outside. R1's Facility Progress Note dated 12/20/2024 at 5:17 PM by V9 (LPN) documented, R1 agreed to go to the local hospital to be assessed to see if acute infection causing change in his behavior or seek mental health help. Local ambulance called and transported R1 to local hospital. On 1/7/2025 at 10:15 AM, V9 (Licensed Practical Nurse/LPN) stated that R1 and R2 did have an argument in the dining room on 12/20/24. V9 stated that R1 was hollering at R2 and said, shut the f**k up. V9 stated when R2 asked R1 to be quiet, R1 said he will beat his f***ing ass to come outside. V9 stated, she did contact V2 (Director of Nursing/DON) to notify her of R1's behavior. V9 stated that V2 told her to separate R1 and R2, contact R1's physician and/or send R1 to the local emergency room for evaluation. V9 stated that she did leave a message for R1's physician (V10) and when V10's office returned her call related to R1 and said R1 could go to the hospital for mental health or do an emergency discharge due to R1 threatening people and destroying property. V9 stated, R1 did agree to go to the local hospital for evaluation. On 1/7/2024 at 10:11 AM V2 (DON) stated she had been notified via phone by V9 (Licensed Practical Nurse/LPN) on 12/20/2024 that R1 had been making accusations about R2. V2 stated, R1 had been having behavioral outbursts lately, and she encouraged V9 to contact R1's physician to notify him of R1's behavior or send R1 to the local emergency room for evaluation. On 1/7/2025 at 9:05 AM, R2 stated he had an argument recently with R1. R2 stated they argued over the music box playing during breakfast in the dining room. R2 stated he did report the argument to V5 (Administrator in Training). R2 stated R1 did make threatening comments to him, however, he did not want to say what R2 had said. On 1/7/2025 at 10:00 AM, R1 stated he had an argument with R2 in the dining room recently. R1 stated he was watching television in the dining room when R2 came in and turned on the music box. R1 stated he did go over and unplug the music box from the wall. R1 stated there were words exchanged between him and R2 but would not elaborate on what was said. R1 stated R2 did state he was going to call the police. R1 said, he thought V2 (Director of Nursing) had been called during the argument by V9 (LPN). R1 stated he assumed the argument had been reported to administration but, he never had been questioned about the altercation. On 1/7/2025 at 10:22 AM, V5 (Administrator in Training) stated there had been some conflict between R1 and R2. V5 stated, R2 did come to his office to discuss a recent verbal altercation that happened between R1 and R2 on 12/20/2024. V5 stated, R2 told him R1 had been calling him names and R2 did not want his family to know about it. V5 stated he did not start an abuse investigation per facility policy. The Facility's Initial Reportable Event dated 1/7/2025 documented an investigation had been started into the verbal altercation between R1 and R2 that occurred on 12/20/24. The facility policy titled Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure (dated 2024) documents under Policy: To Facility's residents have the right to be free from abuse, neglect misappropriation of their property, and exploitation as defined in this policy. This includes, but is not limited to, freedom from corporal punishment, involuntary seclusion, and any physical or chemical restraint not required to treat the resident's medical symptoms. This policy applies to any and all owners, directors, officers, clinical staff, employees, independent contractors, consultants, and other currently or potentially working for the Facility (Associates). The same policy documents under Procedure, III. The Facility shall review altercations from resident to resident as a potential situation of abuse. A. Staff shall monitor for any behaviors that may provoke a reaction by resident or others, which include, but are not limited to: a. Verbally aggressive behavior, such as screaming, cursing, bossing around/demanding, insulting to race or ethnic group, intimidating; .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to timely initiate an investigate for an abuse allegation for 1 of 3 r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to timely initiate an investigate for an abuse allegation for 1 of 3 resident (R2) reviewed for abuse in a sample of 6. Findings Include: R2's admission Record documents an initial admission date of 11/21/2022. R2's admission Record documented the following diagnoses of down syndrome, unspecified, type 2 diabetes mellitus without complications. R2's Minimum Data Set (MDS) annual assessment dated [DATE], documented a Brief Interview for Mental Status Score of 15, indicating R2 is cognitively intact. R1's admission Record documents an initial admission date of 5/1/2022. R1's admission Record documented the following diagnoses of major depressive disorders, generalized anxiety disorder and delusional disorders. R1's Minimum Data Set (MDS) quarterly assessment dated [DATE], documented a Brief Interview for Mental Status Score of 15, indicating R1 is cognitively intact. R1's Facility Progress Notes dated 12/20/2024 at 4:00 AM by V11 (Registered Nurse/RN), documented LATE ENTRY, .R1 went in the nourishment room and dumped a cooler full of ice on the floor. R1 then opened doors to the smoke shack and left them wide open for the alarms to go off. R1 also unplugged the time clock, took mechanical lifts machine batteries out then dropped them and pushed every button of the fax machine. R1's Facility Progress Notes dated 12/20/2024 at 10:11 AM by V9 (Licensed Practical Nurse/LPN), documented when other patient (R2) ask patient (R1) to stop yelling, he says he'll beat their f***ing ass to come outside. On 1/7/2025 at 9:05 AM, R2 stated he did have an argument recently with R1. R2 stated they argued over the music box playing during breakfast in the dining room. R2 stated he did report the argument to V5 (Administrator in Training). R2 said that R1 made threatening comments to him and was concerned enough at the time to report it to V5. On 1/7/2025 at 10:00 AM, R1 stated he had an argument with R2 in the dining room recently. R1 stated he was watching television in the dining room when R2 came in and turned on the music box. R1 stated he did go over and unplug the music box from the wall. R2 stated that there were words exchanged between him and R2. R1 stated that he thought the argument was reported to V5 but was never questioned about the incident. On 1/7/2025 at 10:15 AM, V9 (Licensed Practical Nurse/LPN) stated that R1 and R2 did have an argument in the dining room on 12/20/24. V9 stated that R1 was hollering at R2 and said, shut the f**k up. V9 stated that when R2 asked R1 to be quiet, R1 said he will beat his f***ing ass to come outside. V9 stated she did contact V2 (Director of Nursing/DON) to notify her of R1's behavior. V9 stated V2 told her to separate R1 and R2, contact R1's physician and/or send R1 to the local emergency room for evaluation. V9 stated that she did leave a message for R1's physician (V10) and when V10's office returned her call related to R1 and said R1 could go to the hospital for mental health or do an emergency discharge due to R1 threatening people and destroying property. V9 stated R1 did agree to go to the local hospital for evaluation. R1's Facility Progress Note dated 12/20/2024 at 5:17 PM by V9 (LPN) documented, R1 agreed to go to the local hospital to be assessed to see if acute infection causing change in his behavior or seek mental health help. Local ambulance called and transported R1 to local hospital. On 1/7/2024 at 10:20 AM, V1 (Administrator) stated the abuse policy documents that the facility shall review altercations from resident to resident as potential situation of abuse. On 1/7/2025 at 10:22 AM, V5 (Administrator in Training) stated there had been some conflict between R1 and R2. V5 stated, R2 did come to his office to discuss a recent verbal altercation that happened between R1 and R2 on 12/20/2024. V5 stated R2 told him R1 had been calling him names and R2 did not want his family to know about it. V5 stated he did not start an abuse investigation per facility policy. On 1/7/2025 at 10:29 AM, V1 stated he was initiating an abuse investigation between R1 and R2 that happened on 12/20/2024. The Facility's Initial Reportable Event dated 1/7/2025 documented an investigation had been started into the verbal altercation that occurred on 12/20/24 between R1 and R2. The facility policy titled Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure (dated 2024) documents under Procedure, III. The Facility shall review altercations from resident to resident as a potential situation of abuse. A. Staff shall monitor for any behaviors that may provoke a reaction by resident or others, which include, but are not limited to: a. Verbally aggressive behavior, such as screaming, cursing, bossing around/demanding, insulting to race or ethnic group, intimidating; .
Dec 2024 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure staff donned Personal Protective Equipment (PPE...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure staff donned Personal Protective Equipment (PPE) in accordance with current Center for Disease Control (CDC) recommendations for infection control practices to prevent the spread of communicable disease. This has the potential to affect all 54 residents residing in the facility. Findings Include: 1. R1's admission Record documents an admission date of 4/12/2024 and included diagnoses of Metabolic Encephalopathy, Metabolic Acidosis, Chronic Kidney Disease, Congestive Heart Failure, and Epilepsy. R1's Minimum Data Set (MDS) assessment dated [DATE] included a Brief Interview for Mental Status (BIMS) score of 99, indicating severe cognitive impairment. R1's Care Plan documents R1 currently has a communication deficit related to language barrier. The Goal is documented as R1 will be able to make basic needs known by using gestures and communication board on a daily basis through the review date. The Care Plan also documented R1 was diagnosed with Covid-19 per lab results on 11/21/2024. This Goal documents R1 will maintain in respiratory isolation through the current guidelines. Interventions document R1 will remain in Covid -19 isolation for designated time frame per CDC. R1's record titled Progress notes documents R1 tested positive on 11/20/2024. On 11/26/2024 at 10:30AM, R1 was observed walking around in the front of the facility. R1 was wearing a surgical mask around his chin. R1 was smiling but not answering questions. On 11/26/2024 at 10:40AM, R1 was at the nurse's station. V3 and V4 (both Certified Nurse Assistants/CNAs) were using hand gestures to direct R1 to R1's room. At this time, V3 and V4 were both wearing surgical masks only and entered R1's room with R1. V3 and V4 were guiding him into the room, touching his arms and bedding and attempting to get R1 to lie down. An isolation bin was noted outside R1's door which contained N95 respirators, gloves, and gowns. No eye protection was noted in the bin. There was Droplet Isolation signage on R1's door which listed the PPE required to enter the room. The signage documented N95 respirators, gloves, gowns, and eye protection was required. V3 and V4 did not don any of the required PPE prior to entering R1's room and only wore the surgical masks. On 11/26/2024 at 10:59AM, V1 (Administrator) was asked why staff are not wearing N95's. V1 stated most of the staff failed the Respiratory Fit Testing so they can't wear the N95's. V1 was asked if the facility has N95's available for the staff and if the supply is sufficient. V1 stated the facility has a proper amount of PPE supplies. On 11/26/2024 at 11:10AM, V3 (CNA) was noted at the nurse's station. V3 was asked why she didn't wear an N95 mask with the COVID positive residents (R1), and V3 stated I failed the fit testing, I could not smell the solution. V3 was asked to explain and V3 stated, when I had the mask on, I could not smell the solution. V3 was asked if she could smell the solution when she did not have the mask on and V3 replied yes, the best I can remember. V3 was asked how she protects herself and other residents when she cares for a COVID positive residents and V3 stated I use a regular (pointing at her surgical mask) and then I change into a new one when I leave the room. V3 was asked if when she was getting fitted for the N95 if different sizes of masks were offered and V3 stated yes there were 2 different sizes. V3 was asked what other PPE was required in a Droplet Isolation room and V3 stated a gown and gloves. On 11/26/2024 at 11:13 AM, V4 (CNA) was noted down the hall. V4 was asked if she wears an N95 mask when caring for COVID positive residents. V4 stated no I do not because I have never been fit tested. V4 was asked when she started working at the facility and V4 stated I have worked here for 2 years. V4 was asked what PPE she wears when caring for a COVID positive resident and V4 stated I wear my surgical mask and I change it when I leave. V4 was asked what other PPE she wears, and she stated gloves. V4 was asked if she wears eye protection and V4 stated No because I don't know where they are and have never seen them in the bins. V4 was asked if she has received education on COVID precautions, or Infection Control and proper prevention, V4 stated I have, but it has been a while. V4 was asked if she used a PAPR (Power Air Purifying Respirator) and V4 stated No, I don't wear those. 2. R2's admission Record documents an admission date of 1/22/2021 and included diagnoses of Huntington's Disease, Neuromuscular Dysfunction, Muscle Wasting, and Anxiety. R2's MDS dated [DATE] documented a BIMS score of 15, indicating R2 is cognitively intact. A facility document titled Covid Test documented R2 was positive for Covid on 11/24/2024. On 11/26/2024 at 10:32AM, R2's room was noted to have isolation bins outside the door with N95 masks, gowns, and gloves in them. There was no eye protection noted in the bin. R2's door was halfway open, and R2 was resting in bed at this time. R2 was the only resident occupying this room. No Isolation signage was noted on R2's door. On 11/26/2024 at 10:33AM, V5 (CNA) was observed entering R2's room wearing only a surgical mask. V5 did not wear an N95 mask and did not don a gown, gloves, or eye protection prior to entering R2's room to provide care. On 11/26/2024 at 11:17AM, V5 (CNA) was standing at the nurse's station wearing a surgical mask. V5 was asked what type of mask she wears when caring for a COVID positive resident. V5 stated she wears a surgical mask because she has never been fit tested. V5 stated she started to put on an N95 to go into a COVID positive room and another CNA told her she was not allowed to wear that if she had not been fit tested. V5 stated she has worked at the facility about 2 months. On 11/26/2024 at 12:30PM, R2 was noted to be alert and oriented, and stated she was just tired and wanted to sleep. R2 did not want to be interviewed, stating I am just too tired. 3. R3's admission Record documents admission date of 11/7/2023. R3's MDS dated [DATE] documented a BIMS score of 10, indicating moderate cognitive impairment. A facility document titled COVID Test documented R3 was tested on [DATE] and results were positive. On 11/26/2024 at 10:15AM, R3's room had a bin outside the door with PPE observed to include N95 masks, gowns, and gloves. The door of R3's room had signage noting Respiratory/Droplet Isolation and listed the PPE required to enter the room. The signage documented N95 respirators, gloves, gowns, and eye protection was required. On 11/26/2024 at 10:30AM, R3 was noted to be non-interviewable. 4. R4's admission Information documents an admission date of 12/8/2023 and included diagnoses of Muscle Atrophy and Wasting, Chronic Obstructive Pulmonary Disease, Anxiety, and Dyspnea. R4's MDS dated [DATE] documented a BIMS score of 15, indicating R4 is cognitively intact. A facility document titled COVID Test documented R4 tested positive for COVID on 11/25/2024. A Progress Note dated 11/26/2024 at 9:33AM documented R4 was sent to the emergency room per family request, for evaluation. On 11/26/2024 at 2:38 PM, V14 (Transportation Aide) was observed unloading R4 from the facility van. V14 stated she was returning from the Emergency Room. At this time, V14 was observed wearing only a surgical mask. R4 was not wearing a mask. V14 was asked if she was aware R4 tested positive for COVID and V14 replied Yes. R4 was confused and not interviewable at this time. R4 was transported through the facility via wheelchair with no mask on. 5. A facility document titled Covid Test documented R5 tested positive for COVID on 11/19/24. R5 had Droplet Isolation signage on the door listing the required PPE needed to enter including N95 respirators gloves, gowns, and eye protection. On 11/26/2024 at 2:30PM, V9 (Housekeeper) was walking around in R5's room and then exited the room. V9 was only wearing a surgical mask while in R5's room. V9 did not have an N95 mask on, nor a gown, gloves, or eye protection. V9 had the housekeeping cart outside the room but did not have any supplies in the room. V9 stated he had not been fit tested yet and he wears a surgical mask. 6. On 11/26/2024 at 2:20PM, R6 was noted sitting in the hallway without a mask on. R6 stated she has not had Covid, and she doesn't want it. R6 stated she doesn't like wearing a mask. R6 stated she does not have a roommate. 7. On 11/26/2024 at 2:24PM, R7 was sitting in the hallway with a mask pulled down on her chin. R7 stated I have a roommate and neither one of us has had COVID. 8. On 11/26/2024 at 2:26PM, R8 was sitting in the hallway without a mask. R8 stated her roommate tested positive so R8 was moved out immediately. R8 stated I am now in a room by myself, and I just hope I do not get COVID. R8 stated she was heading outside to smoke, and she doesn't wear a mask when going out to smoke. R8 stated so far, she is feeling good. At no time during the above observations on 11/26/24 between 2:20PM and 2:30PM while R6, R7 and R8 in the hallway, were the residents encouraged by staff to wear a mask. On 11/26/2024 at 12:10PM, V2 (Director of Nursing/DON) was asked what type of PPE is required/expected to be worn in a COVID positive resident's room, and V2 stated N95, gown, eye protection, and gloves. V2 was asked what staff wear if they have not been fitted for the N95's and V2 stated we have 2 PAPR's (Powered Air Purifying Respirators) in the facility. V2 was asked if those were enough for the staff to be able to care for all 12 of the COVID positive residents. V2 stated not really. V2 was asked if she was aware that the CNA staff currently working today say they have not been fit tested for N95 masks or that they failed the fit test. V2 stated I have a couple CNA's that passed the fit testing, but they are neither one working today. V2 stated she would reach out to corporate and see if they could get more PAPRs to have more available to use. V2 was asked if she does the N95 fit testing and V2 stated yes, fit testing is done annually and upon hire. V2 stated they had several (staff) fail the testing. V2 said I have had several to fail the test because they could not smell the solution before the mask was applied. V2 stated she has her Certification for Infection Preventionist. V2 stated she has provided the staff with education on COVID and Infection Control, but it has been a little while. On 11/26/2024 at 1:26PM, V6 (Regional Clinical Director & Registered Nurse/RN) stated she was aware that most of the staff were unable to pass the Respirator Fit Test. V6 stated the problem is that most of the staff had COVID in the past and lost their sense of taste and smell and so they cannot efficiently pass a Respiratory Fit Test. V6 stated the staff have to fill out a medical questionnaire prior to fit testing and if for any reason they don't pass the evaluation or can't take the test properly because of loss of taste or smell then it would be a liability on the company if we allowed them to wear the N95. V6 was asked if any of the staff at this facility had a medical condition that prohibited that staff member from wearing an N95, V6 stated not that she is aware of. V6 stated she was not aware of any staff being allowed to work if they were COVID positive. V6 was asked what the staff are to do when they must care for COVID positive residents and they cannot or are not allowed to wear a N95, V6 stated they are supposed to wear a PAPR. V6 asked if two PAPRs in this facility were enough for the staff to efficiently take care of the now 14 positive residents (at the time of this interview), and V6 stated no and I was not aware of the facility only having two. V6 stated she would get more PAPR machines in the facility today. V6 was asked what PPE was expected/required for the staff to wear when caring for a COVID positive resident, and V6 stated N95 or a PAPR, eye protection, gown, and gloves. V6 was asked how often Respiratory Fit testing was done in the facility, V6 stated annually and upon hire. V6 stated she was not aware of any new hires not having Respiratory Fit testing completed. V6 stated she would make sure those get done as soon as possible. On 11/26/2024 at 1:55PM V7 (MDS Coordinator - Registered Nurse/RN) stated she wears an N95 when caring for COVID positive residents. V7 stated she was fit tested at her other place of employment, but she failed the fit testing at this facility. V7 stated she does have her sense of taste and smell and doesn't understand why she didn't taste or smell the solution that was used during her fit testing here. V7 stated she will not enter a room of a COVID positive resident without an N95. V7 stated I am unsure if they have new solution or testing supplies here, but I have not had a repeat fit test so far. On 11/26/2024 at 2:34PM V10 (Registered Nurse/RN) was noted sitting at the nurse's station with a surgical mask in place. V10 stated she wears an N95 into the COIVD positive rooms when providing care. V10 stated she was fit tested at another place of employment but has not been fit tested at this facility, but she will not provide care to a COVID positive resident without an N95 to wear. V10 stated she was unaware of other staff entering COVID positive rooms without an N95 or PAPR on. V10 stated she has worked at this facility for a couple of months. The facility's Resident Listing Report dated 11/26/24 documented 54 residents residing in the facilty. The facility's Isolation Precautions Policy and Procedure dated October 28th, 2024 documents purpose: To establish transmission-based precautions for resident who are suspected or confirmed to have communicable diseases/infections that can be transmitted to others. Under Droplet Precautions the document stated 1. Implement droplet precautions for resident suspected confirmed to be infected with a communicable disease/infection transmitted via droplets generated by sneezing, talking, or during procedures such as suctioning. 2. Residents shall be placed in a private room when available. If a private room is not available, residents may be cohorted with roommate with the same illness. 3. Prior to entering the isolation room, the following steps are required: a. Perform hand-hygiene and apply gloves and mask prior to entering room; b. While providing direct resident care, remove gloves and perform hand hygiene after coming in contact with infectious material, c. Remove gloves and perform hand-hygiene before leaving room (do not use alcohol-based hand gels for isolation due to suspected or confirmed Clostridum difficile); 4. Adequately clean/disinfect item with an approved solution prior to removing the item from the room and before use on another resident. The Facility Assessment COVID-19 dated 9/12/2024, documents Health Care Personnel (HCP) and Essential Caregivers who enter the room of a patient with known or suspected COVID-19 should adhere to Standard Precautions and use a respirator (or facemask if a respirator is not available or did not pass a fit test), gown, gloves, an eye protection. When available respirators (instead of facemasks) are preferred: they should be prioritized for situations where respiratory protection is most important and the care of patients with pathogens requiring Airborne Precautions. Document lists other PPE (Personal Protective Equipment) include eye protection, gloves, and gowns. According to https://www.cdc.gov/covid/hcp/infection-control/index.html, Infection Control Guidance: SARS-CoV-2 documents the following CDC recommendations for Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic (Updated 3/18/24): 2. Recommended infection prevention and control (IPC) practices when caring for a patient with suspected or confirmed SARS-CoV-2 infection: Personal Protective Equipment - HCP (Health Care Personnel) who enter the room of a patient with suspected or confirmed SARS-CoV-2 infection should adhere to Standard Precautions and use a NIOSH Approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e., goggles or a face shield that covers the front and sides of the face). - Respirators should be used in the context of a comprehensive respiratory protection program, which includes medical evaluations, fit testing and training in accordance with the Occupational Safety and Health Administration's (OSHA) Respiratory Protection standard (29 CFR 1910.134) - Additional information about using PPE is available in Protecting Healthcare Personnel
Oct 2024 2 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0760 (Tag F0760)

Someone could have died · This affected 1 resident

Based on observation, interview, and record review the facility failed to obtain scheduled medications from the pharmacy and secure emergency medications for 1 (R1) of 5 residents reviewed for medicat...

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Based on observation, interview, and record review the facility failed to obtain scheduled medications from the pharmacy and secure emergency medications for 1 (R1) of 5 residents reviewed for medication administration in the sample of 8. This failure resulted in R1 abruptly stopping and missing his scheduled seizure medication resulting in R1 experiencing two seizures lasting approximately four minutes each. Additionally, this failure has the potential to result in prolonged, life-threatening seizures when abruptly stopping anti-seizure medication. This failure resulted in an Immediate Jeopardy, which was identified to have begun on 9/23/24 at approximately 8:00 PM when the facility was unable to provide R1's scheduled seizure medications. The facility did not administer R1's seizure medications again on 9/24/24 at 8:00 AM and 8:00 PM. V6 (Regional Administrator), V2 (Director of Nursing), V3 (Care Plan Coordinator/ Registered Nurse), and V24 (Dietary Manager) were notified of the Immediate Jeopardy on 10/11/24 at 2:44 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed, and the deficient practice corrected on 10/18/24, but the noncompliance remains at Level Two due to additional time needed to evaluate implementation and effectiveness of training. Findings include: On 10/3/24 at 1:11 PM, V9 (Case Coordinator) stated when R1 was admitted to the facility R1 had two seizures in the first week due to the facility not administering R1's seizure medication. V9 stated she had been R1's case manager for the past year while R1 was residing in a group home. V9 stated in the year prior to this investigation R1 had three seizures. V9 stated R1 had never had two seizures in the same day. On 10/3/24 at 2:56 PM, V11 (R1's Power of Attorney) stated about two years prior to this investigation, R1 had started having more seizures. V11 stated prior to R1 being admitted to the facility R1 had been in the hospital to have a gastrostomy tube (g-tube) placed. V11 stated R1 had a seizure during the hospitalization. V11 stated R1 had been discharged from the hospital on 9/23/24 around 5:30 PM and the hospital had not sent any medications to the facility for R1. V11 stated you would think the hospital would have sent one or two doses of the medications with (R1) to the facility. R1's admission Record documented an admission date of 9/23/24 with diagnoses including dysphagia following cerebral infarction, extrapyramidal and movement disorder, and epilepsy. R1's 9/25/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 3, indicating R1 was severely cognitively impaired. R1's 9/23/24 After Visit Summary from the hospital documented in part . Start taking these medications . lacosamide 10 mg/ ml solution . Commonly known as: Vimpat . Administer 10 ml through peg tube 2 (two) times a day . Levetiracetam 500 mg/ 5 ml solution . Commonly known as: Keppra . Administer 10 ml (1,000 mg total) through tube 2 (two) times a day . oxcarbazepine 300 mg/ 5 ml (60 mg/ ml) suspension . Commonly known as: Trileptal . Administer 5 ml (300 mg total) through g-tube 2 (two) times a day . R1's September 2024 Order Summary Report from the facility's Electronic Medical Record documented the orders for Keppra solution 100 mg/ ml, oxcarbazepine oral suspension 300 mg/ 5 ml, and Vimpat oral solution 10 mg/ ml, as ordered on the hospital's Visit Summary, with an order date of 9/23/24. The facility's pharmacy Packing Slip documented R1's Keppra, Vimpat, and Trileptal were shipped to the facility on 9/24/24. R1's E-Courier Delivery Status documented R1's medications were delivered to the facility on 9/25/24 at 12:18 AM. R1's September 2024 Medication Administration Record (MAR) documented R1 did not receive the 9/23/24 8:00 PM dose and the 9/24/24 8:00 AM dose of Keppra, Trileptal, or Vimpat. R1's September 2024 MAR documented R1 did not receive the 9/24/24 8:00 PM dose of Trileptal. R1's September 2024 MAR documented R1 did receive the 9/24/24 8:00 PM dose of Keppra and Vimpat and were initialed as being administered by V10 (Licensed Practical Nurse/ LPN). On 10/10/24 at 1:27 PM, V2 (Director of Nursing) stated she did not know why V10 had documented administering R1's 9/24/24 8:00 PM dose of Keppra and Vimpat when the medications were not delivered to the facility until 9/25/24 at 12:18 AM. V2 stated V10 must have documented in error. On 10/10/24 at 10:07 AM, V10 (Licensed Practical Nurse/ LPN) stated resident medications were delivered to the facility daily from approximately 12:00 AM to 2:00 AM. V10 stated if a resident is admitted after 5:00 PM the facility would not receive the resident's medication in that night's medication delivery but the next night's medication delivery, indicating the resident would be without medication for longer than 24 hours. V10 stated she was the nurse caring for R1 on the night shift of 9/24/24 to 9/25/24. V10 stated she did not know why she documented administering R1's Keppra and Vimpat on 9/24/24 at 8:00 PM. V10 stated she did not notify R1's medical provider on 9/24/24 when the facility did not have R1's seizure medications to administer. On 10/9/24 at 12:43 PM, V2 stated she was caring for R1 on the dayshift of 9/24/24. V2 stated on 9/24/24 she had notified R1's medical provider's office via fax of the facility not having R1's Vimpat, Trileptal, or Keppra and had contacted the pharmacy. V2 stated she was not sure if R1's medical provider had contacted the facility back with a substitution order or a medication hold order. The facility was not able to provide reproducible evidence or documentation that V2 had sent a fax to R1's medical provider's office or of V2 contacting the pharmacy on 9/24/24. On 10/8/24 at 9:47 AM, V20 (Pharmacist) stated the pharmacy received orders for R1 Vimpat, Trileptal, and Keppra on 9/23/24 at 9:56 PM. V20 stated the pharmacy sent R1's Vimpat, Trileptal, and Keppra on 9/24/24 due to not having an overnight pharmacist. V20 stated there was an overnight pharmacist on call and if a facility needed medications right away that pharmacist could try to get the medications to the facility from a closer pharmacy. V20 stated if the overnight pharmacist could not get the medications to the facility that night from a closer pharmacy they would get the medication from another pharmacy the next morning. V20 stated she was not sure if anyone from the facility had called the pharmacy to let them know. On 10/8/24 at 9:57 AM, V19 (Pharmacist in Charge) stated she did not see any documentation in her system of the facility contacting the pharmacy on 9/24/24 or ordering R1's Vimpat, Trileptal, or Keppra STAT (stat or immediately) or from a backup pharmacy on 9/24/24. V19 stated if a facility did not have a resident's medications, she would expect the facility to call the resident's medical provider to obtain an order for another medication until the resident's medication could arrive. On 10/3/24 at 3:27 PM, V3 (Care Plan Coordinator/ Registered Nurse) stated R1's Vimpat, Trileptal, or Keppra had not been ordered STAT or from a backup pharmacy. V3 stated when R1 was admitted on the evening of 9/23/24 there were a lot of things going on in the facility so V3 had stayed late to put R1's medication orders into R1's Electronic Medical Record (EMR). V3 stated since it was past 8:00 PM when R1's medication orders were entered R1's September MAR would document R1's 9/23/24 Vimpat, Trileptal, and Keppra were blank. On 10/10/24 at 10:25 AM, V4 (Physician) stated he was not made aware the facility was not administering R1's Keppra, Trileptal, or Vimpat due to the facility waiting on the medications to be delivered from the pharmacy. V4 stated R1 missing a dose of R1's seizure medication could cause R1 to have a seizure. The Center for Disease Control (CDC) website Treatment of Epilepsy (https://www.cdc.gov/epilepsy/treatment) documented in part . Medicine . Anti-seizure medicines limit the spread of seizures in the brain. It may take time to find the right medicine. Sometimes you'll need a combination of medicines. It's very important to take your medicine as prescribed . Do not skip or stop your seizure medicine . You should not skip or stop taking your seizure medicine without talking to your provider. Suddenly stopping your medicine might cause withdrawal symptoms, including life-threatening seizures. Taking your medicine is the most important thing you can do to prevent seizures . R1's Progress Note dated 9/24/24 at 4:09 AM documented R1 had a seizure lasting approximately four minutes with R1's oxygen saturation dropping to 80%, R1 becoming febrile, and tachycardic with R1 being lethargic, clammy, pale, and short of breath after the seizure. R1's Progress Note dated 9/24/24 at 11:31 AM documented R1 had another seizure lasting approximately four minutes. On 10/10/24 at 10:07 AM, V10 (LPN) stated she was the nurse caring for R1 on 9/24/24 at 4:09 AM when R1 had the first seizure. V10 stated she was completing medication pass when a Certified Nursing Assistant (CNA) alerted V10 that R1 was having a seizure. V10 stated when she entered R1's room, R1 was seizing with his eyes rolled back and his lips blue. V10 said she applied oxygen and recorded the time R1 was seizing. V10 stated R1's seizure stopped after 4 minutes. V10 stated after R1's seizure stopped R1 was slow to come back, lethargic, and tired. V10 stated she had contacted R1's medical provider and obtained an order to send R1 to the hospital. V10 stated V11 (R1's Power of Attorney) had refused to transfer R1 to the hospital. On 10/15/24 at 10:00 AM, V2 stated she was the nurse caring for R1 on 9/24/24 at 11:31 AM when R1 had the second seizure. V2 stated R1 had a seizure lasting four minutes. V2 stated V11 had refused to send R1 to the hospital and had instructed V2 if R1 had another seizure to send R1 to the hospital. On 10/9/24 at 1:32 PM, V5 (LPN) was asked what the facility would have done if R1's 9/24/24 seizures would have lasted longer than five minutes and V5 responded the facility would have called 911 for emergency services but there was nothing else the facility could have done for R1 due to the facility pharmacy not allowing the facility to keep injectable Ativan, injectable Valium, or rectal Valium gel in the emergency medication stock. V5 was asked what the facility would have done if R1's 9/24/24 seizures would have lasted longer than five minutes and county's emergency medical services were not able to arrive to the facility in a timely manner and V5 responded she did not know. The facility's medication room was toured and V5 used the pharmacy's emergency stock medication computer to show the facility did not have any injectable Ativan, injectable Valium, or rectal Valium gel available in stock or any other medications that could aide in stopping seizures timely. V5 stated when the facility changed pharmacy companies, about a year prior to this survey, the facility no longer kept any injectable Ativan or injectable Valium in the emergency stock medication. On 10/9/24 at 3:15 PM, V4 (Physician) stated he should be notified anytime a resident is having a seizure. V4 stated he would order the facility to call 911 for emergency services to transfer the resident to the hospital and if the seizure lasted longer than five minutes to administer intramuscular Ativan or Valium, whichever the facility had in stock in the emergency stock medication. V4 stated the facility should have injectable Ativan or Valium in the emergency stock medications and was not aware the facility did not. V4 stated there were several factors on how long a seizure had to last to cause brain damage, but it was possible brain damage could occur with a seizure lasting longer than five minutes. On 10/10/24 at 8:53 AM, V17 (Pharmacist) stated there had been a national shortage of Ativan and Valium periodically for the past 2 years. V17 stated due to the national shortage the pharmacy had not been able to stock the facility's emergency medication stock with injectable Ativan or Valium. V17 stated if the facility had an order for resident specific injectable Ativan or Valium the pharmacy could obtain the medication and have it sent to the facility or find an equivalent medication to be sent to the facility. V17 was asked why the pharmacy would be able to send injectable Ativan or Valium if it was resident specific but not able to send injectable Ativan or Valium for emergency stock medication and V17 stated she was not sure. V17 stated on 9/24/24 the facility had Ativan and Valium tablets in the emergency stock medication. V17 stated the physician could have ordered the facility to crush an Ativan or Valium tablet and administered it rectally. On 10/10/24 at 10:25 AM, V4 stated it is possible to administer an Ativan or Valium tablet rectally but V4 had never ordered it for someone having a seizure. V4 stated the onset of a rectally administered Ativan or Valium tablet would be about half an hour or approximately as long as administering the tablet orally. V4 stated the onset of the medication would take too long and emergency services would still have to be called. V4 stated the gold standard would be intravenous valium but V4 was unsure if the facility had that capability. The facility's undated pharmacy policy titled What to Do If a Medication is Not Available during a Med Pass documented in part . 1. Review the pharmacy packing slip to verify if the medication has been delivered. You may also check the (pharmacy website portal) to review the delivery status of the medication. 2. Check all medication carts for the missing medication. Did the resident recently transfer from room/ unit? 3. Check the medication room and confirm all pharmacy deliveries have been properly checked in. 4. Utilize the (emergency medication stock) for availability of the medication. Remove dose for administration and administer to the resident . 5. If the medication is not available in the (emergency medication stock), Is there an alternative medication (or dose equivalent) available to administer with a prescriber's order? 6. If the medication cannot be located and is not available in the (emergency medication stock), please notify the pharmacy or request delivery from a backup pharmacy, or request a stat delivery, and finally verify the medication will be sent on the next pharmacy delivery. 7. Notify the provider the medication will not be available for administration at the current scheduled time. Request an order to hold the medication and administer upon delivery from the pharmacy By following the steps above, we will avoid the need to document 'Medication not available.' This will ensure the resident receives the medication timely and avoids any further potential delay in treatment . The facility's March 19, 2020 Administering Medication policy documented in part . Purpose: To ensure safe and effective administration of medication in accordance with physician orders and state/ federal regulations . Procedure: . 6. Medications should be administered within one (1) hour of the prescribed times . 9. Should a drug be withheld, refused, or given other than at the scheduled time, the individual administering the medication shall chart in the Electronic Medical Record (eMAR) and sign off for that particular drug and document a rational . The Immediate Jeopardy that began on 9/23/24 was removed on 10/18/24 when the facility took the following actions to remove the immediacy and correct the deficient practice as confirmed through observation, interview, and record review: 1. The provider was notified of the resident's seizure history and order for PRN (as needed) medication received. The pharmacy has delivered the PRN medication. R1's 10/11/24 progress note documented a 10/10/24 order for diazepam rectal gel 10 mg insert 1 application rectally as needed for seizure activity related to epilepsy give 1 dose then send to emergency room (ER). Order received by V3 (RN/ Care Plan Coordinator) on 10/9/24. Pharmacy notified of STAT delivery needed by V3 on 10/9/24. Medication verified by V17 (Pharmacist). Medication was received by facility on 10/9/24. 2. Review of residents with seizure disorder and last seizure date completed. Presented this information to all providers and requested whether seizure PRN medication needed based on history. An audit was completed by V3 on 10/9/24. 3. Care Plans have been reviewed and reflect current seizure/ epilepsy standards. An audit was completed by V3 on 10/9/24. 4. Licensed Nursing staff educated on: A. What to do if a medication is not available. B. Pharmacy process for ordering medication and checking on order status using the pharmacy portal, phone, and messaging system. C. How to use the (emergency stock medication). D. Updated Seizure policy. E. New admission clarification for need for PRN medication. F. Physician notification when medication not available. G. Delivery needs for any significant medication with any new admit. Education provided to nursing staff on 10/10/2024 by V25 (Pharmacy Nurse Consultant). Education provided by V1 to V2 and V3 on the pharmacy policy of What to do if a medication is not available on 10/18/24. 5. Review of (emergency stock medication) inventory by facility V4 (Physician/ Medical Director) on 10/10/24. 6. Facility to ensure review of admission to include review of potential residents with a history of seizure/ other dx that could have a significant impact without medication prior to admission and if applicable, ask provider if any medications are not available, what substitutions can be made based on availability of medication in the (emergency stock medication) or if medication can be placed on hold. Added to Referral review and admission checklist (update date 10/9/24). Audit 10/9/24 by V26 (RN); admission check list updated 10/9/24 by V26. 7. Facility to ensure continued compliance, Preadmission screen/ admission question to provider if PRN antiseizure medication/ medication that could have a significant impact without its administration is needed for new admission weekly x 4 weeks and then present to the QAPI for review. Audits will continue based on the recommendations of the QAPI on review of the admission audit findings. V2 or Designee is responsible for implementing this plan of correction. The first audit was completed 10/9/24 for seizure med.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement procedures for timely acquisition of medicat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement procedures for timely acquisition of medications to administer as ordered for 4 (R1, R4, R5, and R7) out of 5 residents reviewed for pharmacy services in a sample of 8. Findings include: 1. On 10/3/24 at 1:11 PM, V9 (Case Coordinator) stated when R1 was admitted to the facility R1 had two seizures in the first week due to the facility not administering R1's seizure medication. R1's admission Record documented an admission date of 9/23/24 with diagnoses including dysphagia following cerebral infarction, extrapyramidal and movement disorder, and epilepsy. R1's 9/25/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 3, indicating R1 was severely cognitively impaired. R1's 9/23/24 After Visit Summary from the hospital documented in part . Start taking these medications . lacosamide 10 mg/ ml solution . Commonly known as: Vimpat . Administer 10 ml through peg tube 2 (two) times a day . Levetiracetam 500 mg/ 5 ml solution . Commonly known as: Keppra . Administer 10 ml (1,000 mg total) through tube 2 (two) times a day . oxcarbazepine 300 mg/ 5 ml (60 mg/ ml) suspension . Commonly known as: Trileptal . Administer 5 ml (300 mg total) through g-tube 2 (two) times a day . R1's September 2024 Order Summary Report documented Keppra solution 100 mg/ ml, oxcarbazepine oral suspension 300 mg/ 5 ml, and Vimpat oral solution 10 mg/ ml as documented on the hospital's After Visit Summary with an order date of 9/23/24. The facility's pharmacy Packing Slip documented R1's Keppra, Vimpat, and Trileptal were shipped to the facility on 9/24/24. R1's E-Courier Delivery Status documented R1's medications were delivered to the facility on 9/25/24 at 12:18 AM. R1's September 2024 Medication Administration Record (MAR) documented R1 did not receive the 9/23/24 8:00 PM dose and the 9/24/24 8:00 AM dose of Keppra, Trileptal, or Vimpat. R1's September 2024 MAR documented R1 did not receive the 9/24/24 8:00 PM dose of Trileptal. R1's September 2024 MAR documented that R1 did receive the 9/24/24 8:00 PM dose of Keppra and Vimpat and was documented as being administered by V10 (Licensed Practical Nurse/ LPN). On 10/10/24 at 1:27 PM, V2 (Director of Nursing) stated she did not know why V10 had documented administering R1's 9/24/24 8:00 PM dose of Keppra and Vimpat when the medications were not delivered to the facility until 9/25/24 at 12:18 AM. V2 stated V10 must have documented in error. On 10/10/24 at 10:07 AM, V10 (Licensed Practical Nurse/ LPN) stated resident medications were delivered to the facility daily from approximately 12:00 AM to 2:00 AM. V10 stated if a resident is admitted after 5:00 PM the facility would not receive the resident's medication in that night's medication delivery but the next night's medication delivery, indicating the resident would be without medication for longer than 24 hours. V10 stated she was the nurse caring for R1 on the night shift of 9/24/24 to 9/25/24. V10 stated she did not know why she documented administering R1's Keppra and Vimpat on 9/24/24 at 8:00 PM. V10 stated she did not notify R1's medical provider on 9/24/24 when the facility did not have R1's seizure medications to administer. On 10/9/24 at 12:43 PM, V2 stated she was caring for R1 on the dayshift of 9/24/24. V2 stated on 9/24/24 she had notified R1's medical provider's office via fax of the facility not having R1's Trileptal, Vimpat, or Keppra and had contacted the pharmacy. V2 stated she was not sure if R1's medical provider had contacted the facility back with a substitution order or a medication hold order. The facility was not able to provide reproducible evidence or documentation that V2 had sent a fax to R1's medical provider's office or of V2 contacting the pharmacy on 9/24/24. On 10/8/24 at 9:47 AM, V20 (Pharmacist) stated the pharmacy received orders for R1 Vimpat, Trileptal, and Keppra on 9/23/24 at 9:56 PM. V20 stated the pharmacy sent R1's Vimpat, Trileptal and Keppra on 9/24/24 due to not having an overnight pharmacist. V20 stated there was an overnight pharmacist on call and if a facility needed medications right away that pharmacist could try to get the medications to the facility from a closer pharmacy. V20 stated if the overnight pharmacist could not get the medications to the facility that night from a closer pharmacy they would get the medication from a closer pharmacy the next morning. V20 stated she was not sure if anyone from the facility had called the pharmacy. On 10/8/24 at 9:57 AM, V19 (Pharmacist in Charge) stated she did not see any documentation in her system of the facility contacting the pharmacy on 9/24/24 or ordering R1's Vimpat, Trileptal, or Keppra STAT (stat or immediately) or from a backup pharmacy on 9/24/24. V19 stated if a facility did not have a resident's medications, she would expect the facility to call the resident's medical provider to obtain an order for another medication until the resident's medication could arrive. On 10/3/24 at 3:27 PM, V3 (Care Plan Coordinator/ Registered Nurse) stated R1's Vimpat, Trileptal, or Keppra had not been ordered STAT or from a backup pharmacy. V3 stated when R1 was admitted on the evening of 9/23/24 there were a lot of things going on in the facility so V3 had stayed late to put R1's medication orders into R1's Electronic Medical Record (EMR). V3 stated since it was past 8:00 PM when R1's medication orders were entered R1's September MAR would document R1's 9/23/24 Vimpat, Trileptal, and Keppra were blank. On 10/10/24 at 10:25 AM, V4 (Physician) stated he was not made aware the facility was not administering R1's Keppra, Trileptal, or Vimpat due to the facility waiting on the medications to be delivered from the pharmacy. 2. R7's admission Record documented an admission date of 9/5/24 with diagnoses including: type 2 diabetes mellitus with foot ulcer, morbid obesity, and acute osteomyelitis. R7's 10/1/24 MDS documented a BIMS score of 15, indicating R7 was cognitively intact. R7's October 2024 MAR documented an order for Trulicity subcutaneous solution 0.75 mg/ 0.5 ml inject 0.75 mg subcutaneously one time a day every Wednesday with a start date of 9/25/24. On 10/16/24 at 10:10 AM, V13 (Registered Nurse) stated she did not have R7's Trulicity injection when she was completing the morning medication pass. V13 stated she was going to message the pharmacy and see if the medication had been delivered. On 10/16/24 at 10:40 AM, V2 (DON) stated she had logged into the pharmacy portal and R7's Trulicity had not been delivered to the facility. On 10/16/24 at 11:24 AM, V2 stated R7's Trulicity was going to be held today and would come from pharmacy in that night's delivery. V2 stated she had notified R7's medical provider to get an order to hold R7's 10/16/24 dose of Trulicity until 10/17/24. V2 stated she was not sure why R7's Trulicity had not been delivered to the facility. On 10/16/24 at 12:07 PM, V2 stated R7's Trulicity was scheduled to be given at 8:00 AM. V2 stated she notified R7's medical provider at 10:30 AM to get an order to hold the Trulicity. V2 stated she did not call the pharmacy first because it was not in the facility and wanted to speak with R7's medical provider first to be sure it would be ok to hold the Trulicity dose until the next day. On 10/16/24 at 12:39 PM, V1 was notified V2 had not followed the facility's pharmacy policy titled What to Do If a Medication is Not Available during a Med Pass due to V2 not requesting R7 Trulicity to be delivered to the facility by a backup pharmacy or requesting a stat delivery. 3. R5's admission Record documented an admission date of 3/2/22 with diagnoses including: vitamin D deficiency, mild protein-calorie malnutrition, alcohol dependance, and adult failure to thrive. R5's 8/12/24 MDS documented a BIMS score of 15, indicating R5 was cognitively intact. On 10/9/24 at 8:50 AM, V13 (Registered Nurse/ RN) was completing the medication administration for R5. V13 stated R5 did not have any Vitamin B12 tablets in the facility and would have to order them from the pharmacy. R5's October MAR documented an order for Vitamin B12 tablet give 1000 mg by mouth one time a day for supplement with a start date of 10/5/23. R5's October MAR documented R5 did not receive a vitamin B12 tablet on 10/9/24 or 10/10/24. On 10/17/24 at 1:48 PM, V2 verified R5's did not receive the order vitamin B12 tablet on 10/9/24. V2 stated the pharmacy portal documented R5's vitamin B12 tablets were delivered to the facility on [DATE] at 12:11 AM. V2 stated she was not sure R5's October MAR documented R5 did not receive a vitamin B12 tablet on 10/10/24 because the medication had been delivered prior to the 8:00 AM medication pass. V2 stated R5's vitamin B12 had not been ordered from a backup pharmacy or had a stat delivery request sent. 4. R4's admission Record documented an admission date of 9/18/24 with diagnoses including: hepatic encephalopathy, and cirrhosis of the liver. R4's September 2024 MAR documented an order for phenazopyridine 200 mg tablet give one tablet via peg tube 3 times a day for urinary health. R4's September 2024 MAR documented R4 did not receive a dose of phenazopyridine on 9/19/24 at 12:00 PM. On 10/17/24 at 1:48 PM, V2 verified R4 did not receive an ordered dose of phenazopyridine on 9/19/24 at 12:00 PM. V2 stated R4 was a new admission to the facility and the pharmacy portal documented R4's phenazopyridine was delivered to the facility on 9/20/24 at 12:14 AM. V2 stated R4's phenazopyridine had not been ordered from a backup pharmacy or had a stat delivery request sent. On 10/15/24 at 1:15 PM, V1 stated if a resident did not have an over-the-counter medication such as B12 or phenazopyridine V2 or another staff could purchase the medication at the pharmacy across the street from the facility and administer the medication instead of a resident missing a dose of the medication. On 10/15/24 at 1:27 PM, V25 (Pharmacy Nurse Consultant) stated all the resident medications were automatically refilled by the pharmacy. V25 stated all medications in the facility were resident specific medications and the pharmacy did not provide any over the counter stock medications. V25 stated the only medications that were not resident specific were medications that could not be placed into blister packs such as miralax. When V25 was asked how a nurse was to know if a resident's medication would run out before the medication was delivered to the facility V25 stated no resident should be out of medication because they are all automatically refilled. When V25 was asked why R5 did not have any vitamin B12 in the facility on 10/9/24 if all of the resident's medications were automatically reordered V25 stated he was not sure. When V25 was asked why R7 did not have any Trulicity in the facility on 10/16/24 if all of the resident's medications were automatically reordered V25 stated he was not sure. V25 then stated Trulicity is a medication that has to be manually reordered by nursing staff. When V25 was asked how nursing staff would know Trulicity had to be manually reordered V25 stated he was not sure. V25 stated he expected staff to follow the facility's pharmacy policy What to Do If a Medication is Not Available during a Med Pass if a medication is not available during medication pass. V25 stated this policy included what to do when the facility had a new resident admitted and needed their medications. V25 stated he did not expect staff would purchase over the counter medications from the pharmacy across the street from the facility to administer to residents. On 10/17/24 at 9:35 AM, V30 (LPN) stated she had received training on ordering resident medications but was not sure which resident medication were automatically refilled and which medications had to be manually ordered by the nurse. V30 stated due to not knowing which medications were automatically refilled the nurse would not know a resident did not have a medication until the nurse was completing medication pass. The facility's undated pharmacy policy titled What to Do If a Medication is Not Available during a Med Pass documented in part . 1. Review the pharmacy packing slip to verify if the medication has been delivered. You may also check the (pharmacy website portal) to review the delivery status of the medication. 2. Check all medication carts for the missing medication. Did the resident recently transfer from room/ unit? 3. Check the medication room and confirm all pharmacy deliveries have been properly checked in. 4. Utilize the (emergency medication stock) for availability of the medication. Remove dose for administration and administer to the resident . 5. If the medication is not available in the (emergency medication stock), Is there an alternative medication (or dose equivalent) available to administer with a prescriber's order? 6. If the medication cannot be located and is not available in the (emergency medication stock), please notify the pharmacy or request delivery from a backup pharmacy, or request a stat delivery, and finally verify the medication will be sent on the next pharmacy delivery. 7. Notify the provider the medication will not be available for administration at the current scheduled time. Request an order to hold the medication and administer upon delivery from the pharmacy . By following the steps above, we will avoid the need to document Medication not available. This will ensure the resident receives the medication timely and avoids any further potential delay in treatment . The facility's March 19, 2020, Administering Medication policy documented in part . Purpose: To ensure safe and effective administration of medication in accordance with physician orders and state/ federal regulations . Procedure: . 6. Medications should be administered within one (1) hour of the prescribed times . 9. Should a drug be withheld, refused, or given other than at the scheduled time, the individual administering the medication shall chart in the Electronic Medical Record (eMAR) and sign off for that particular drug and document a rational . 13. Should a medication be withheld or refused, the physician will be notified when three (3) consecutive doses or a pattern of frequent withholding or refusal is noted. Documentation identifying the explanation of withholding or reason for refusal will be documented in the medical record .
Aug 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0740 (Tag F0740)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement current behavior interventions for a residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement current behavior interventions for a resident with inappropriate sexual behaviors and failed to re-assess and implement progressive individualized interventions for increased occurrences of unwanted sexual behaviors for 1 (R1) of 3 residents reviewed for behavioral health in the sample of 5. Findings include: R1's face sheet documented an admission date of 4/12/24 with diagnoses including metabolic encephalopathy, epilepsy, cerebral infarction. R1's 7/14/24 Minimum Data Set, dated [DATE] documented no Brief Interview for Mental Status (BIMS) score due to R1 being rarely/ never understood. A handwritten document was provided by the V1 (Administrator) that documents interviews from R9 and R8 regarding an incident with R1. At the top of the document, it reads Interviews on 5/21/24. R9's interview: He (R1) followed (R8) to our room. (R8) went into the bathroom. He (R1) pulled the curtain and sat down on (R8's) rollator. He (R1) then got up and left the room. Later he (R1) came back in the room. He (R1) sat down on (R8's) bed. He (R1) pulled the curtain both times. We (R9 and R8) both told him to go. R8's interview: He (R1) followed me down here (room). I told him (R1) I had a roommate. He (R1) didn't stop. I went into the bathroom, and he (R1) sat down on my rollator. He (R1) came back to our room again after leaving the first time. He (R1) pulled the curtain and sat on the edge of my bed. He (R1) leaned over and kissed me on the lips two times. I motioned for him to leave. R9 yelled for staff. Staff led him away. R1's care plan documented a focus area initiated on 5/24/24 . I currently have an alteration in my behavior status (related to) agitation, wandering, inappropriate sexual behaviors . and listed the following interventions/ tasks: 5/24/24 my behaviors will be monitored every shift and documented, 5/24/24 Intervene as necessary to protect (R1's) rights and safety of others. Approach/ speak in a calm manner. Divert attention. Remove from situation and take to alternate location as needed, 5/24/24 Minimize potential for the disruptive behaviors by offering tasks which divert attention such as encourage activity participation and monitored outdoor time, 5/24/24 Monitor behavior episodes and attempt to determine underlying cause. Consider location, time of day, persons involved, and situations. Document behaviors and potential causes, 5/24/24 Praise any indication of (R1's) progress/ improvement in behavior, 5/30/24 Behavior - Inappropriate Sexual Behavior, 7/30/24 15-minute checks. A facility incident report regarding R1 and R7 dated 8/12/24 documented alleged abuse between R1 and R7 on 8/4/24. Both residents are marked as not interviewable. Under Detailed incident summary . the following is documented: This administrator was educated about an alleged incident between (R1) and (R7) on 8/4/24. Allegedly (R1) and (R7) were kissing and touching each other sexually . R1's care plan documented no new intervention for sexually inappropriate behaviors since 7/30/24. On 8/21/24 at 2:37 PM, V13 (Certified Nursing Assistant/ CNA) stated she had heard R1 had tried to be sexually inappropriate with R6's great-granddaughter. V13 stated she had not witnessed the incident but had heard other staff talking about it. V13 stated she was not sure when this incident happened. On 8/21/24 at 2:45 PM, V12 (Family Member) stated a couple weeks ago she and her [AGE] year-old granddaughter were in the facility visiting with R6. V12 stated her granddaughter had reported to her that a man in the facility's dining room had tried to touch her chest. V12 stated she did not witness the incident and was unsure if any staff witnessed the incident. V12 stated she had reported the incident to a staff member she thought was V14 (Licensed Practical Nurse/ LPN) but was not certain. V12 stated she was not sure what day the incident took place. On 8/22/24 at 10:32 AM, V14 (LPN) stated V12 had reported to V15 (CNA) that R1 had tried to inappropriately touch V12's granddaughter. V14 stated V15 had reported the incident to V14. V14 stated she was not sure what date or time the incident took place. V14 stated V15 had notified V1 (Administrator) via telephone after the incident occurred. On 8/22/24 at 10:45 AM, attempted to contact V15 via telephone. V15 did not answer and did not have a voicemail set up. On 8/22/24 at 10:45 AM, V1 stated V15 was employed at the facility on an as needed basis. V1 stated she would try to contact V15 to make V15 available for an interview. On 8/21/24 at 3:38 PM, V1 stated she was not aware of any incident involving R1 and V12's granddaughter. On 8/21/24 at 2:15 PM, V3 (Assistant Director of Nursing and Care Plan Coordinator) stated she was not aware of the incident between R1 and V12's granddaughter. On 8/20/24 at 1:06 PM, V6 (Housekeeper) stated she had two incidents with R1 being sexually inappropriate with her. V6 stated on one occasion she was walking through the dining room when R1 had come up to her and grabbed her breasts. V6 stated on another occasion R1 was outside and V6 was trying to assist another staff to get R1 back into the building when R1 grabbed her around the waist and refused to let go requiring another staff member to intervene. V6 stated she had reported both instances to V1 (Administrator). V6 stated she had not received any education on how to respond to R1 when R1 had sexually inappropriate behaviors. On 8/20/24 at 1:48 PM, V3 (Assistant Director of Nursing/ ADON and Care Plan Coordinator) stated she had never seen R1 have any inappropriate sexual behaviors. V3 stated R1 would rub staff's backs but V3 did not feel like this was a sexually inappropriate behavior. V3 stated a sexually inappropriate behavior was open to interpretation by staff. V3 stated if a staff member saw R1 having a sexually inappropriate behavior they should try to redirect R1 by assisting R1 to go for a walk outside or by offering a drink or snack. On 8/20/24 at 12:15 PM, V5 (Certified Nursing Assistant/ CNA) stated she had never been educated on what a sexually inappropriate behavior was. V5 stated what she would consider as a sexually inappropriate behavior might be different than what someone else would consider a sexually inappropriate behavior. V5 stated if R1 was to exhibit a sexually inappropriate behavior she would take him outside. V5 stated sometimes R1 was able to be redirected and sometimes R1 was not able to be redirected due to R1 not speaking English. V5 stated she had never received any education on what staff should do if R1 exhibits a sexually inappropriate behavior. On 8/20/24 at 12:09 PM, V7 (CNA) stated a sexually inappropriate behavior would be touching someone's breasts or rubbing someone's back if they don't want it. V7 stated she had not received any education on how to react to R1 if she saw R1 having a sexually inappropriate behavior. V7 stated she was not sure what activities she was supposed to redirect R1 with. On 8/20/24 at 1:00 PM, V4 (Registered Nurse/ RN) stated earlier in her shift R1 had tried to kiss a staff member. V4 stated she did not think trying to kiss a staff member was appropriate behavior, but V4 had never seen anything defining what a sexually inappropriate behavior was. V4 stated she was not sure if all the staff reacted to R1's sexually inappropriate behaviors the same way. On 8/21/24 at 9:25 AM, R1 was lying in bed in his room resting with the door closed. Continuous observation of R1's closed door from 9:25 AM until 10:25 AM was completed and no staff checked on R1. On 8/21/24 at 10:12 AM, no staff could be seen in the hallways, nurse's station, or dining room. 7 residents were sitting in the dining room with 4 of the residents being female. On 8/21/24 at 10:25 AM, V9 (Certified Nursing Assistant/ CNA) and V10 (CNA) were asked if they knew where R1 was located in the facility, and both responded they thought R1 was in his room but were not sure. On 8/21/24 at 1:40 PM, V11 (Licensed Practical Nurse/ LPN) stated there were 4 CNAs working in the facility from 6:00 AM until 2:00 PM. V11 stated the CNAs had designated residents for charting purposes but were not assigned as responsible for any specific resident's care. V11 stated the CNAs worked together in caring for all residents. V11 stated she was not sure if any CNA was assigned to complete R1's 15-minute checks. V11 stated there should be a form at the nurse's station documenting R1's 15-minute checks but V11 was unable to locate any form. V11 stated R1 was supposed to be checked on every 15 minutes due to R1's behaviors of wandering and history of being sexually inappropriate with female residents. On 8/20/24 at 2:29 PM, V2 (Director of Nursing/ DON) stated she expected staff to check on R1 every 15 minutes due to R1's behaviors. The facility's revised November 6, 2019, Care Plans Policy & Procedure documented in part .Our facility's Care Planning/ Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident .
Aug 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from resident-to-resident abuse for 3 (R...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from resident-to-resident abuse for 3 (R1, R2, and R4) of 5 residents reviewed for abuse out of a sample of 13. Findings include: 1. The facility's final Long-Term Care Facility .Serious Injury Incident and Communicable Disease Report dated 8/12/24 documented alleged abuse between R4 and R1 on 8/4/24. Both residents are marked as not interviewable. Under Detailed incident summary . the following is documented: This administrator was educated about an alleged incident between (R4) and (R1) on 8/4/24. Allegedly (R4) and (R1) were kissing and touching each other sexually . Investigation did not confirm incident. (R5) is not a credible witness due to a BIMS (equal to) 5 and often story tells, which is part of his care plan. When (R1) was interviewed by (V6 - Registered Nurse/RN) she indicated that, No, that didn't happen. Staff that were working did not see any interactions between (R4) and (R1). Interview of (R5), conducted by Administrator and Social Services Director, did not substantiate the allegation. (R5) could not recall the name of the male nor the time, place, or day . Based on the investigation findings, I was unable to substantiate the abuse allegation, therefore, the allegation is unfounded . The facility's investigation of the 8/4/24 incident included a handwritten statement by V9 (Certified Nursing Assistant/CNA) that was dated 8/8/24 and documented in part . I (V9) come back from lunch break (R5) was standing up. I went over to him ask (sic) him what was wrong he said (R4) touch (sic) (R1) on her boobs on Sunday 11 AM 8/4/24 . The facility's investigation of the 8/4/24 incident included a handwritten statement by V6 (RN) with date written 8/8/24 . at the top of the document but indicated 8/4/24 was the incident date. This statement documented in part Was alerted by staff (V9) that (R5) was standing up from (wheelchair) in (dining room). This nurse went to (dining room) . (R5) told this nurse that (R4) was kissing (and) touching (R1). This nurse went and asked (R1) about what (R5) had said he saw. (R1) states No that did not happen. This nurse did not see anything that (R5) alleged happened . The facility's investigation of the 8/4/24 incident contained a handwritten interview of R5 that occurred on 8/8/24 documenting in part . (R1 and) 'the boy' were playing around together at the table. Asked when: 'thinks it was . day (R1) went to (hospital)' Both were enjoying it. (R1) was laughing. (R5) began to [NAME] off subject . This document was signed by V1 (Administrator) and V14 (Social Services). R1's Face Sheet documented an admission date of 3/4/21 with diagnoses including major depressive disorder, anxiety disorder, dysphagia, schizophrenia, and delirium due to known physiological condition. R1's Minimum Data Set (MDS) dated [DATE] documented no Brief Interview for Mental Status (BIMS) score due to R1 being rarely/ never understood. R4's Face Sheet documented an admission date of 4/12/24 with diagnoses including metabolic encephalopathy, epilepsy, and cerebral infarction. R4's MDS dated [DATE] documented no BIMS score due to R4 being rarely/ never understood. R4's Care Plan documented a focus area of .I currently have an alteration in my behavior status (related to) agitation, wandering, inappropriate sexual behaviors . noting a date initiated of 5/24/24. On 8/8/24 at 9:17 AM, V13 (Registered Nurse/RN) stated that R4 had inappropriate sexual behaviors. V13 said on one occasion R4 had tried to push V13 onto R4's bed and kiss her. V13 said on another occasion V13 was trying to administer R4's medications and R4 had grabbed V13 and tried to kiss V13. On 8/8/24 at 1:43 PM, V9 (CNA) said she was walking back in from lunch when she saw R5 standing up from his wheelchair yelling. V9 said R5 was saying that R4 touched R1's breast and was kissing her. V9 said that she did not observe this herself, this is what R5 told V9 as she entered. V9 said that when she walked in, R1 and R4 were by each other. V9 said that she took R1 and moved her to the nurse's station. V9 said that she reported what happened to V6 (RN). V9 said she thought V6 reported it to V1 (Administrator). On 8/8/24 at 1:59 PM, V6 (RN) stated she did know about R4 supposedly grabbing R1's breast and kissing her. V6 said the incident was hearsay from another resident and no staff witnessed it. V6 said she did not report it and knows that she is probably going to be in trouble, but I didn't witness it and no one else did either. V6 said she did not notify V1 (Administrator). R5's Face Sheet documented an admission date of 8/16/22 with diagnoses including Parkinson's Disease, dysphagia, bipolar disorder, and cerebral infarction. R5's MDS dated [DATE] documented a BIMS score of 5, indicating R5 severe cognitive impairment. On 08/08/2024 at 2:20 PM, R5 presented as interviewable and stated that on Sunday (08/04/24), he was in the dining room and saw R4 start kissing R1. R5 stated that R1 was kissing R4 back. R5 said then R4 started to grab R1's breast and R1 started to grab R4's private area (penis). R5 said that he started yelling at them to stop. R5 stated I keep telling (R1) how disappointed in her I was and that she needed to stop it. R5 said that he saw V9 (CNA) coming in the doorway and R5 started yelling at V9. R5 said he told V9 what was going on and V9 took R1 away to the nurses station. R5 said he couldn't remember if R1 and R4 were still being inappropriate when V9 walked in the door. R5 said that he kept yelling at them to stop because it was inappropriate. During this interview, R5 appeared lucid, interviewable, alert and oriented to person, place, and time. 2. The facility's final Long-Term Care Facility .Serious Injury Incident and Communicable Disease Report dated 8/12/24 documented a resident-to-resident altercation that occurred on 8/6/24. The residents involved were noted to be R4 and R2. R4 was noted to be the perpetrator, R2 was noted to be the victim, and both are marked as not interviewable. Under Detailed incident summary . the following is documented This administrator was advised that an alleged physical altercation occurred between (R2) and (R4) on 8/6/2024 . Investigation revealed that (V10/CNA) was placing trays in the window to be cleaned when she turned around and seen (R2) grab onto another resident's Geri chair armrest. When (R2) grabbed onto the armrest (R4) sat his hand on her arm. Prior to setting his hand on (R2's) arm, (R4) was sweeping the floor around and under the table of where (R2) was sitting. No other staff witnessed the interaction and neither of the residents are interviewable. (V12 - Licensed Practical Nurse/LPN) was called to the area by (V10), who then left. (V12) separated the residents but did not witness the incident. (V12) observed (R4) with a broom in one hand and a dustpan in the other hand . Based on the investigation, it was determined that (R4) was trying to remove (R2's) hand from the Geri chair in order to be able to move her wheelchair to clean underneath it. (R4) did not purposely or intentionally wish to cause harm to (R2). Therefore, allegation of abuse was not substantiated. The facility's investigation of the 8/6/24 incident between R2 and R4 included a written statement from V10 (CNA) documenting in part .On Monday (sic) 8/6/24 I came from the window from putting a tray up. I looked up and saw (R4) try to move (R2) from the table and (R2) grabbed (another resident's) Geri chair and (R4) smacked (R2's) arm and I yelled for (V12) to come to the dining room, and (V12) separated (R2) and (R4) . The facility's investigation of the 8/6/24 incident also included a written statement from V12 (LPN) documenting in part .(V10/CNA) stated to this nurse that (R4) slapped (R2) on arm. This nurse immediately removed (R2) from area, assessed, (and) observed (no) redness, swelling on arm. (R2) was not in any distress. This nurse then told (V10) to call (V1/Administrator) as she is the abuse coordinator. When this nurse entered dining room (R4) had broom in one hand and dustpan in the other sweeping floor. Neither (R4) nor (R2) had any (signs or symptoms) of distress . R2's Face Sheet documented an admission date of 4/30/24 with diagnoses including need for assistance with personal care, dysphagia, muscle wasting, lack of coordination, schizophrenia, cognitive communication deficit. R2's MDS dated [DATE] documented no BIMS score due to R2 being rarely/ never understood. R4's Face Sheet documented an admission date of 4/12/24 with diagnoses including metabolic encephalopathy, epilepsy, cerebral infarction. R4's MDS dated [DATE] documented no BIMS score due to R4 being rarely/ never understood. On 8/8/24 at 1:50 PM, V10 (CNA) stated that on 8/6/24, V10 was walking through the dining room at the end of her shift to leave the facility and saw R2 sitting in a wheelchair at one of the dining tables. V10 said R4 came around the table and tried to move R2. V10 said R2 did not want to move and grabbed the arm rest of another resident's chair. V10 said when R2 grabbed the other resident's chair R4 slapped R2's arm. V10 said V10 yelled for V12 (LPN). V10 said V12 intervened and separated R2 and R4. V10 said she did not report the incident to V1 (Administrator) because she thought V12 would report the incident to V1. On 8/9/24 at 9:59 AM, V12 (LPN) said she was working on 8/6/24. V12 said V10 had reported to V12 that R4 had hit R2 in the dining room. V12 said she assessed R2 and did not find any injury. V12 said R2 was not interviewable and appeared to be unharmed. V12 said she did not report the incident to V1. V12 said it was V10's responsibility to report the incident because V10 was the staff that witnessed the incident. The facility's undated Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure documented in part . The facility's residents have the right to be free from abuse, neglect, misappropriation of their property, and exploitation as defined in this policy . III. The facility shall review altercations from resident to resident as a potential situation of abuse. A. Staff shall monitor for any behaviors that may provoke a reaction by residents or other, which include, but are not limited to . b. Physically aggressive behavior, such as hitting, kicking, grabbing, scratching, pushing/ shoving, biting, spitting, threatening gestures, throwing objects . c. Sexually aggressive behavior such as saying sexual things, inappropriate touching/ grabbing . B. Residents have the right to engage in consensual sexual activity. However, anytime the facility has reason to suspect that a resident may not have the capacity to consent to sexual activity, the Facility will take steps to ensure that the resident is protected from abuse. These steps shall include evaluating whether the resident has the capacity to consent to sexual activity .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure allegations of resident-to-resident abuse were reported in a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure allegations of resident-to-resident abuse were reported in a timely manner to the administrator of the facility and to other officials including the State Agency for 3 (R1, R2 and R4) of 5 residents reviewed for abuse out of a sample of 13. Findings include: 1. R2's Face Sheet documented an admission date of 4/30/24 with diagnoses including: need for assistance with personal care, dysphagia, muscle wasting, lack of coordination, schizophrenia, cognitive communication deficit. R2's Minimum Data Set (MDS) dated [DATE] documented no Brief Interview for Mental Status (BIMS) score due to R2 being rarely/ never understood. R4's Face Sheet documented an admission date of 4/12/24 with diagnoses including metabolic encephalopathy, epilepsy, cerebral infarction. R4's 7/14/24 MDS documented no BIMS score due to R4 being rarely/ never understood. On 8/8/24 at 1:50 PM, V10 (Certified Nursing Assistant/ CNA) stated that on 8/6/24 V10 was walking through the dining room at the end of her shift to leave the facility and saw R2 sitting in a wheelchair at one the dining tables. V10 said R4 came around the table and tried to move R2. V10 said R2 did not want to move and grabbed the arm rest of another resident's chair. V10 said when R2 grabbed the other resident's chair R4 slapped R2's arm. V10 said V10 yelled for V12 (Licensed Practical Nurse/LPN). V10 said V12 intervened and separated R2 and R4. V10 said she did not report the incident to V1 (Administrator) because she thought V12 would report the incident to V1. On 8/8/24 at 2:22 PM, this surveyor inquired with V1 about the alleged incident of resident-to-resident abuse that occurred between R4 and R2 on 8/6/24. V1 stated she was unaware and would open an investigation immediately. On 8/9/24 at 9:59 AM, V12 (LPN) stated she was working on 8/6/24. V12 said V10 had reported to V12 that R4 had hit R2 in the dining room. V12 said she assessed R2 and did not find any injury. V12 said R2 was not interviewable and appeared to be unharmed. V12 said she did not report the incident to V1. V12 said it was V10's responsibility to report the incident because V10 was the staff that witnessed the incident. On 8/9/24 at 11:09 AM, V1 said if any staff witness a resident-to-resident altercation they should notify me immediately. V1 said due to V10 witnessing the 8/6/24 incident V10 should have notified V1. V1 said she was not made aware of the 8/6/24 incident until the surveyor reported it on 8/8/24. V1 said V10 had been terminated due to not following the facility policy on reporting resident to resident incidents to V1 immediately. The facility's initial Long-Term Care Facility .Serious Injury Incident and Communicable Disease Report documented an incident date of 8/6/24 and a report date of 8/8/24. 2. R1's Face Sheet documented an admission date of 3/4/21 with diagnoses including: major depressive disorder, anxiety disorder, dysphagia, schizophrenia, delirium due to known physiological condition. R1's Minimum Data Set (MDS) dated [DATE] documented no Brief Interview for Mental Status (BIMS) score due to R1 being rarely/ never understood. R4's Face Sheet documented an admission date of 4/12/24 with diagnoses including metabolic encephalopathy, epilepsy, cerebral infarction. R4's 7/14/24 MDS documented no BIMS score due to R4 being rarely/ never understood. On 8/8/24 at 1:43 PM, V9 (CNA) said on 8/4/24 she was walking back in from lunch when she saw R5 standing up from his wheelchair yelling. V9 said R5 was saying that R4 touched R1's breast and was kissing her. V9 said that she did not observe this for herself, this is what R5 told V9. V9 said that when she walked in, R1 and R4 were by each other. V9 said that she took R1 and moved her to the nurse's station. V9 said that she reported what happened to V6 (Registered Nurse/RN). V9 said she thought V6 reported it to V1 (Administrator). On 8/8/24 at 1:59 PM, V6 (RN) stated she did know about R4 supposedly grabbing R1's breast and kissing her. V6 said the incident was hearsay from another resident and no staff witnessed it. V6 said she did not report it and knows that she is probably going to be in trouble, but I didn't witness it and no one else did either. V6 said she did not notify V1 (Administrator). On 8/8/24 at 2:22 PM, , this surveyor inquired with V1 about the alleged incident of resident to resident abuse that occurred between R4 and R1 on 8/4/24. V1 stated she was unaware and would open an investigation immediately. On 8/9/24 at 11:09 AM, V1 said if any staff receive an allegation of resident-to-resident sexual abuse they should notify me immediately. V1 said she was not made aware of the 8/4/24 incident until the surveyor reported it on 8/8/24. The facility's initial Long-Term Care Facility .Serious Injury Incident and Communicable Disease Report documented an incident date of 8/4/24 and a report date of 8/8/24. The facility's undated Residents Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure documented in part . In response to allegations of abuse, neglect, exploitation, or mistreatment, the Facility shall . a. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported in the proper timeframe pursuant to this policy .
Jun 2024 4 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from abuse for 2 of 3 residents (R10, R1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free from abuse for 2 of 3 residents (R10, R12) reviewed for abuse in a sample of 13. This resulted in R10 experiencing feelings of fear and uncertainty for his safety in his home. Findings included: 1. R10's face sheet documented R10 was admitted to this facility on 8/23/2023 with diagnoses of Traumatic Brain Injury, Cancer and Diabetes Mellitus among others. R10's MDS assessment dated [DATE] documented R10 has a BIMS score of 15 out of 15 total, which indicates R10 is cognitively intact. This same MDS documented R10 has no impairment to upper or lower extremities, does not ambulate and independently uses a wheelchair and/or walker for locomotion. R1's face sheet documented R1 was admitted to this facility on 11/29/2024 with diagnosis of Paranoid Schizophrenia, Major Depressive Disorder and Anxiety among others. R1's MDS (minimum data set) assessment dated [DATE] documented R1 has a BIMS (brief interview for mental status) score of 15 out of 15 total, which indicates R1 is cognitively intact. This same MDS documented R1 has no impairment to his upper or lower extremities, ambulates independently and does not use a wheelchair. On 6/4/2024 at 4:05pm, R10 stated on 5/8/2024 about 5:00pm, he was in his wheelchair, in the dining room, sitting at the dining room table waiting for supper to be served. R10 stated R1 suddenly became agitated started yelling he was God and then started kicking over tables. R10 stated next R1 came over by me and started pounding me on top of the head with his fist. R10 said he was trapped between the table and his wheelchair and could not get away from R1. R10 stated R1 just kept hitting me and it took several staff members to get R1 off of me. R10 stated he did not provoke R1 in anyway and has not really had any trouble from R1 in the past. R1 said the unprovoked attack scared him so he sought an emergency order of protection against R1 and does not want R1 around him ever again. R1 stated V4 (Dietary Manager/DM), V9 (Registered Nurse/RN) and R11 were in the dining room and witnessed the attack. R10 stated he declined to go to the emergency room for evaluation after the attack, but later agreed to get in facility mobile X-rays but they were negative. R10 stated other than a sore spot on his head caused by the top button on his hat being hit against his head when R1 kept hitting him, he did not receive any other injuries. On 6/3/2024 at 2:10pm, V9 (RN) stated she was in the dining room on 5/8/2024 at 5:00pm, passing supper medications. V9 stated R1 suddenly started yelling and saying he was God and kicking over empty tables and chairs. V9 stated R1 was yelling he was a [NAME] (Jewish) and was going to put the spirit into V4 (DM), V9 stated next R1 started hitting R10 on the head. V4 stated it took several staff members to get R1 away from R10. V9 stated the police came to the facility and interviewed R1 and R10. V9 stated R10 got an emergency odor of protection against R1. V9 stated R1 did abuse R10 when he hit him. On 6/3/2024 at 2:00pm, V20 (Certified Nursing Assistant/CNA) stated she was working on 5/8/2024 at 5:00pm. V20 stated everyone was in the dining room waiting for supper to be served when R1 started yelling he was God, kicked over empty tables and chairs and then stared hitting R10. V20 stated R1 was pounding R10, hitting him really hard with his fist. On 6/3/2024 at 2:05pm, V12 (CNA) stated she was working on 5/8/2024 at 5:00pm. V12 stated she was passing out supper trays when R1 started yelling and then attacked R10. V12 stated it took several staff to get R1 off of R10. On 6/3/2024 at 2:35pm, V1 (Administrator) agreed R1 had abused R10. V1 stated immediately after R1 attacked R10, R1 was taken to the emergency room for psychological evaluation, did not return to the facility and was discharged from the facility. V1 stated R1 would not be returning to this facility. A facility document titled State of Illinois, Illinois Department of Public Health-Long Term Care Facility-Serious Injury Incident and Communicable Disease Report with incident date of 5/8/2024 at 5:00pm documents the following in part: Final Report. (R1) allegedly struck (R10) several times while in the dining room awaiting dinner. Physician notified. POA's (power of attorneys) notified. Police notified . (R1) was exhibiting unusual behavior such as repeating things over and over again. He told (V4) that the sandwich was very good. He declined a second one when asked if he wanted another one. He told (V4) that he was a [NAME]. He told (V4) that he was going to out the spirit in (V4). After making the statements, he jumped up and began kicking the table and chairs chanting Kick the devil down. (R1) then hit (R10) on the head multiple times while staff intervened to separate them. 911 was called in order to transfer (R1) to the ER. While waiting for the ambulance to arrive, police arrived and took statements from (R1) and (R10). (R1) was delusional during the entire episode and during the police interview. (R1) told he police that he was God Almighty. (R10) declined ER evaluation. (R10) was assessed by nursing staff and no injuries were noted. (R1) went to the ER and did not return to the facility due to (R10) getting and emergency Order of Protection against (R1). (R1) was placed at a new facility. A handwritten, undated statement from R3 concerning what he witnessed when R1 assaulted R10 documented the following in part: I was eating my supper when out of the corner of my eye I seen R1 punching and attacking R10. (R1) Hit him (R10) several times in the head and cussed at him. (Event date 5/8/2024 at 5:00pm) A handwritten statement, dated 5/8/2024, from R2 concerning what she witnessed when R1 assaulted R10 documented the following in part: While sitting at the dinner table, R1 charged at R10 and started beating R10. The only thing R10 was doing was eating an ice cream sandwich. Progress note in R10's EHR (electronic health record), dated 5/8/2024 at 19:34 (7:34pm) documented the following: V8 (RN) heard a commotion going on in the dining room, (R1) was hitting R10 with his fist on the head. R10 was trying to get away, it took multiple staff to get R1 away from R10. R10 said he didn't do or say anything, that R1 just came up behind him and started hitting him in the head. Document titled State of Illinois, Circuit Court, Emergency Order of Protection documents R10 was granted an order of protection that began on 5/9/2024 at 10:33am and R1 is not allowed within 500 feet of R10. 2. R12's Face sheet documents R12 has an admission date of 03/18/24 with diagnoses including: Paranoid Schizophrenia, Adjustment Disorder with Mixed Anxiety and Depression, Cerebral Infarction, Other Paralytic Syndrome following unspecified Cerebrovascular disease, Paralytic gait and Abnormalities of gait and mobility. R12's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 indicating R12 is cognitively intact. R6's Face sheet documents R6 has an admission date of 01/20/24 with diagnoses including Encephalopathy, Cerebral Infarction, Polyneuropathy, Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non dominant side, and Acquired absence of left leg below knee. R6's MDS dated [DATE] documents a BIMS score of 15 indicating resident is cognitively intact. R8's Face sheet documents an admission date of 04/12/24 with diagnoses including Metabolic Encephalopathy, Essential Hypertension, Chronic Diastolic Heart Failure, Chronic Kidney Disease, Epilepsy and recurrent seizures and Cerebral Infarction. R8's MDS dated [DATE] section C is not completed therefore no BIMS score is documented. On 06/03/24 at 1:17 PM, R6 stated she does not think it is right that R8 came down to R6 and R12's room and put his arm around R12 and kissed her and nothing has been done about it. R8 came down to their room and sat next to R12, put his arm around her and kissed R12 twice. R6 stated, she told him to leave, but he doesn't understand English. They told V10 (Certified Nurse Aide/CNA) and V12 (CNA) and nothing has been done about it. R8 came back down to their room a couple times, she tried to shoo him away and he came back down, and she threw a shoe at him to keep him from coming in the room. R6 stated, her and R12 told V1 (Administrator) on 05/28/24 and then saw him rubbing a staff members arm and another staff's back, she doesn't feel that is helping when he doesn't understand. R12 is uncomfortable and more nervous about going to activities now. On 06/03/24 at 1:19 PM, R12 stated R8 came down to her room on Memorial Day weekend (05/25/24 - 05/27/24) closed the curtain between her and R6, sat on the bed next to her, put his arm around her and kissed her twice on the lips. R12 stated she told him to leave but he doesn't understand English. R12 stated R6 yelled for staff to help, and they took him out of the room. They told the CNAs (V10 and V12) they did not want him in their room. R12 stated, it scares her when he is down in their room, and she does not want him in there. R12 stated, she does not want R8 to touch or kiss her. On 6/3/24 a handwritten document was provided by the V1 (Administrator) that documents interviews from R6 and R12 regarding and incident with R8. At the top of the documents, it reads Interviews on 5/21/24. R6's interview: He (R8) followed (R12) to our room. (R12) went into the bathroom. He (R8) pulled the curtain and sat down on (R12's) rollator. He (R8) then got up and left the room. Later he (R8) came back in the room. He (R8) sat down on (R12's) bed. He (R8) pulled the curtain both times. We (R6 and R12) both told him to go. R12's interview: He (R8) followed me down here (room). I told him (R8) I had a roommate. He (R8) didn't stop. I went into the bathroom, and he (R8) sat down on my rollator. He (R8) came back to our room again after leaving the first time. He (R8) pulled the curtain and sat on the edge of my bed. He (R8) leaned over and kissed me on the lips two times. I motioned for him to leave. R6 yelled for staff. Staff led him away. On 06/03/24 at 1:38 PM, V1 (Administrator) stated she does not have an investigation for R8 and R12 for abuse. She stated, she did an investigation for wandering for R8. V1 stated, R12 and R6 stated, that R8 kissed R12 twice, during the wandering incident but it was determined the incident was a wandering event not a resident-to-resident sexual abuse or an inappropriate sexual behavior. On 06/04/24 at 2:10 PM, V12 (CNA) stated she was present for the incident between R12 and R8. V12 stated, we (V12 and V10 (CNA)) heard R6 yelling for help, we walked in and R8 was sitting on the bed next to R12 and had his arm around R12, they redirected R8 out of the room and back down the hall. V12 stated, she didn't see anything but R6 told her R8 kissed R12. V12 stated, he went back down there one more time that night about 30 minutes later and a couple times since then that she knows of. They just redirect him back to his room. V12 stated, she does not know if R8 understands them, but he will go with them. They will usually point to things or make motions to things if they are figuring out what he wants, he doesn't speak English. V12 stated, she reported this incident to V22 (Licensed Practical Nurse (LPN)) that evening right after the incident. On 06/06/24 at 2:20 PM, V10 (CNA) stated she was present the evening of the incident with R12 and R8. V10 stated, her and V12 (CNA) were in the room across from R12's room when they heard R6 yell. R8 had his arm around R12 but she did not see him kiss her, but R6 and R12 stated he did. V10 stated, this happened close to the end of the second shift so after 9:00 PM sometime. On 06/08/24 at 7:48 PM, V22 (Licensed Practical Nurse/LPN) stated, she was working on the evening the incident happened between R8 and R12. V22 stated, she was working on the other hall when V12 (CNA) came and got her and told her R6 and R12 told her R8 kissed R12 twice on the lips. V22 stated, she went and talked to R12, and she confirmed R8 kissed her twice. She assessed R12 then left the room and called her supervisor V15 (Care Plan Coordinator/CPC). V15 told her she should call V1 (Administrator) and report it. V22 stated, she hung up with V15 and called V1 and reported that R8 had went into R12's room and had his arm around her and kissed her twice. V22 stated (after checking her notes) she reported this to V1 on the evening of 05/26/24. V22 stated they removed R8 from the room and redirected him back to his room, but she does not know if he understood why, because R8 does not speak English. Facility abuse policy, dated 2022, documents the following: the facility's residents have the right to be free from abuse, neglect, misappropriation of their property and exploitation.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to report an allegation of sexual abuse to the State Agency for 1 of 1 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to report an allegation of sexual abuse to the State Agency for 1 of 1 resident (R12) in the sample of 13. Findings include: R12's Face sheet documents R12 has an admission date of 03/18/24 with diagnoses including Paranoid Schizophrenia, Adjustment Disorder with Mixed Anxiety and Depression, Cerebral Infarction, Other Paralytic Syndrome following unspecified Cerebrovascular disease, Paralytic gait and Abnormalities of gait and mobility. R12's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 indicating R12 is cognitively intact. R6's Face sheet documents R6 has an admission date of 01/20/24 with diagnoses including Encephalopathy, Cerebral Infarction, Polyneuropathy, Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non dominant side and Acquired absence of left leg below knee. R6's MDS dated [DATE] documents a BIMS score of 15 indicating resident is cognitively intact. R8's Face sheet documents an admission date of 04/12/24 with diagnosis including Metabolic Encephalopathy, Essential Hypertension, Chronic Diastolic Heart Failure, Chronic Kidney Disease, Epilepsy and recurrent seizures and Cerebral Infarction. R8's MDS dated [DATE] section C is not completed therefore no BIMS score is documented. On 6/3/24 a handwritten document was provided by the V1 (Administrator) that documents interviews from R6 and R12 regarding and incident with R8. At the top of the document, it reads Interviews on 5/21/24. R6's interview: He (R8) followed (R12) to our room. (R12) went into the bathroom. He (R8) pulled the curtain and sat down on (R12's) rollator. He (R8) then got up and left the room. Later he (R8) came back in the room. He (R8) sat down on (R12's) bed. He (R8) pulled the curtain both times. We (R6 and R12) both told him to go. R12's interview: He (R8) followed me down here (room). I told him (R8) I had a roommate. He (R8) didn't stop. I went into the bathroom, and he (R8) sat down on my rollator. He (R8) came back to our room again after leaving the first time. He (R8) pulled the curtain and sat on the edge of my bed. He (R8) leaned over and kissed me on the lips two times. I motioned for him to leave. R6 yelled for staff. Staff led him away. On 06/03/24 at 1:38 PM, V1 stated, she does not have an investigation for R8 and R12 for abuse. She stated, she did an investigation for wandering for R8. V1 stated, R12 and R6 stated, that R8 kissed R12 twice, during the wandering incident but it was determined the incident was a wandering event not a resident-to-resident sexual abuse or an inappropriate sexual behavior. On 06/05/24 at 10:40 AM, V1 stated, she does not have any other investigation for the incident between R12 and R8 besides the one she gave on 06/03/24. V1 stated, she did not report this incident to the State Agency. The facility policy dated 2022 titled, Residents Right To Freedom from Abuse, Neglect, and Exploitation Policy and Procedure documents in part: .The Facility will increase enforcement action, including, but not limited to: . B. Reporting the alleged violation and investigation within required timeframes pursuant to Federal and State statutes and regulations.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to identify an allegation of sexual abuse and then failed to complete a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to identify an allegation of sexual abuse and then failed to complete a thorough investigation for an allegation of sexual abuse for 1 (R12) of 1 residents in a sample of 13. Finding include: R12's Face sheet documents R12 has an admission date of 03/18/24 with diagnoses including Paranoid Schizophrenia, Adjustment Disorder with Mixed Anxiety and Depression, Cerebral Infarction, Other Paralytic Syndrome following unspecified Cerebrovascular disease, Paralytic gait and Abnormalities of gait and mobility. R12's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 indicating R12 is cognitively intact. R6's Face sheet documents R6 has an admission date of 01/20/24 with diagnoses including Encephalopathy, Cerebral Infarction, Polyneuropathy, Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non dominant side and Acquired absence of left leg below knee. R6's MDS dated [DATE] documents a BIMS score of 15 indicating resident is cognitively intact. R8's Face sheet documents an admission date of 04/12/24 with diagnoses including Metabolic Encephalopathy, Essential Hypertension, Chronic Diastolic Heart Failure, Chronic Kidney Disease, Epilepsy and recurrent seizures and Cerebral Infarction. R8's MDS dated [DATE] section C is not completed therefore no BIMS score is documented. On 06/03/24 at 1:17 PM, R6 stated she does not think it is right that R8 came down to R6 and R12's room and put his arm around R12 and kissed her and nothing has been done about it. R8 came down to their room and sat next to R12, put his arm around her and kissed R12 twice. R6 stated, she told him to leave, but he doesn't understand English. They told V10 (Certified Nurse Aide/CNA) and V12 (CNA) and nothing has been done about it. R8 came back down to their room a couple times, she tried to shoo him away and he came back down, and she threw a shoe at him to keep him from coming in the room. R6 stated, her and R12 told V1 (Administrator) on 05/28/24 and then saw him rubbing a staff members arm and another staff's back, she doesn't feel that is helping when he doesn't understand. R12 is uncomfortable and more nervous about going to activities now. On 06/03/24 at 1:19 PM, R12 stated R8 came down to her room on Memorial Day weekend (05/25/24 - 05/27/24) closed the curtain between her and R6, sat on the bed next to her, put his arm around her and kissed her twice on the lips. R12 stated she told him to leave but he doesn't understand English. R12 stated R6 yelled for staff to help, and they took him out of the room. They told the CNAs (V10 and V12) they did not want him in their room. R12 stated, it scares her when he is down in their room, and she does not want him in there. R12 stated, she does not want R8 to touch or kiss her. On 6/3/24 a handwritten document was provided by the V1 (Administrator) that documents interviews from R6 and R12 regarding and incident with R8. At the top of the document it reads Interviews on 5/21/24. R6's interview: He (R8) followed (R12) to our room. (R12) went into the bathroom. He (R8) pulled the curtain and sat down on (R12's) rollator. He (R8) then got up and left the room. Later he (R8) came back in the room. He (R8) sat down on (R12's) bed. He (R8) pulled the curtain both times. We (R6 and R12) both told him to go. R12's interview: He (R8) followed me down here (room). I told him (R8) I had a roommate. He (R8) didn't stop. I went into the bathroom, and he (R8) sat down on my rollator. He (R8) came back to our room again after leaving the first time. He (R8) pulled the curtain and sat on the edge of my bed. He (R8) leaned over and kissed me on the lips two times. I motioned for him to leave. R6 yelled for staff. Staff led him away. On 06/03/24 at 1:38 PM, V1 (Administrator) stated she does not have an investigation for R8 and R12 for abuse. She stated, she did an investigation for wandering for R8. V1 stated, R12 and R6 stated, that R8 kissed R12 twice, during the wandering incident but it was determined the incident was a wandering event not a resident-to-resident sexual abuse or an inappropriate sexual behavior. On 06/04/24 at 2:10 PM, V12 (CNA) stated she was present for the incident between R12 and R8. V12 stated, we (V12 and V10 (CNA)) heard R6 yelling for help, we walked in and R8 was sitting on the bed next to R12 and had his arm around R12, they redirected R8 out of the room and back down the hall. V12 stated, she didn't see anything but R6 told her R8 kissed R12. V12 stated, he went back down there one more time that night about 30 minutes later and a couple times since then that she knows of. They just redirect him back to his room. V12 stated, she does not know if R8 understands them, but he will go with them. They will usually point to things or make motions to things if they are figuring out what he wants, he doesn't speak English. V12 stated, she reported this incident to V22 (Licensed Practical Nurse (LPN)) that evening right after the incident. On 06/06/24 at 2:20 PM, V10 (CNA) stated she was present the evening of the incident with R12 and R8. V10 stated, her and V12 (CNA) were in the room across from R12's room when they heard R6 yell. R8 had his arm around R12 but she did not see him kiss her, but R6 and R12 stated he did. V10 stated, this happened close to the end of the second shift so after 9:00 PM sometime. On 06/08/24 at 7:48 PM, V22 (Licensed Practical Nurse/LPN) stated, she was working on the evening the incident happened between R8 and R12. V22 stated, she was working on the other hall when V12 (CNA) came and got her and told her R6 and R12 told her R8 kissed R12 twice on the lips. V22 stated, she went and talked to R12, and she confirmed R8 kissed her twice. She assessed R12 then left the room and called her supervisor V15 (Care Plan Coordinator/CPC). V15 told her she should call V1 (Administrator) and report it. V22 stated, she hung up with V15 and called V1 and reported that R8 had went into R12's room and had his arm around her and kissed her twice. V22 stated (after checking her notes) she reported this to V1 on the evening of 05/26/24. V22 stated they removed R8 from the room and redirected him back to his room, but she does not know if he understood why, because R8 does not speak English. On 06/05/24 at 10:40 AM, V1 (Administrator) stated, she does not have any other investigation information other than the two interviews from R6 and R12 for the incident between R12 and R8 that she provided on 06/03/24. V1 verified that she wrote the wrong date on the investigation with R6 and R12 and it was not 5/21/24. The facility policy dated 2022 titled, Residents Right To Freedom from Abuse, Neglect, and Exploitation Policy and Procedure documents in part: Procedure: III. The Facility shall review altercations from resident to resident as a potential situation of abuse. A Staff shall monitor for any behaviors that may provoke a reaction by residents or others, which include, but are not limited to: C. Sexually aggressive behavior such as saying sexual things, inappropriate touching/grabbing; and e. Wandering into other's rooms/space. IV. When the Facility has identified abuse, the Facility will take all appropriate steps to remediate the noncompliance and protect residents from additional abuse immediately. The Facility will increase enforcement action, including, but not limited to: A. taking steps to prevent further potential abuse, B. Reporting the alleged violation and investigation within required timeframes pursuant to Federal and State statutes and regulations. C. Conducting a thorough investigation of the alleged violation. XIII. Response: A. In response to allegations of abuse, neglect, exploitation, or mistreatment, the Facility shall: b. Have evidence that all alleged violations are thoroughly investigated.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to accurately assessment a resident for 1 (R8) of 1 resident in a sampl...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to accurately assessment a resident for 1 (R8) of 1 resident in a sample of 13. Findings include: R8's Facesheet documents R8 was admitted to the facility on [DATE]. R8's MDS dated [DATE] section C - Cognitive patterns contains only dashes for the complete section. Section D - Mood contains only dashes except for D0700 Social Isolation which designates an answer of 8 - resident unable to respond. and section E - Behavior contains only dashes with the exception of E0100 Potential Indicators of Psychosis which designates none of the above, indicating no hallucinations or delusions. On 06/06/24 at 10:46 AM, V21 (Minimum Data Set Coordinator/MDS) stated she does not do sections C, D, E or Q on the MDS. V21 stated that V3 (Social Services Director) does those sections. On 06/06/24 at 12:45 PM, V3 stated R8's MDS (Minimum Data Set) only has dashes in section C, D, and E because when she was doing the assessment with him she could not get any answers from him. They were unable to understand each other, because R8 speaks Haitian. V3 stated, she did not have his son interpret for her or try to help assist with the assessment. V3 stated, they did not utilize any of the healthcare hot line numbers to assist with the assessment either. She stated, she tried to use a picture board on her phone but he would not use it, he just wanted to play on her phone. V3 stated, she did answer the question in section E referring to hallucinations and delusions because the program that does the MDS would not let her complete the MDS without checking one of those boxes. V3 stated, if they have any questions or need to know something with R8 they usually contact his son and he will translate. The Resident Assessment Instrument (RAI) manual dated 10/2023 documents: Inability to make needs known and to engage in social interaction because of a language barrier can be very frustration and can lead to social isolation, depression, resident safety issues, and unmet needs. Language barriers can interfere with accurate assessments. When a resident needs or wants interpreter services the nursing home must ensure that an interpreter is available.
Feb 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0571 (Tag F0571)

Could have caused harm · This affected 1 resident

Based on interview and record review the facility failed to ensure a resident's personal funds were not charged for service while receiving Medicaid benefits for 1 of 3 residents (R1) reviewed for bil...

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Based on interview and record review the facility failed to ensure a resident's personal funds were not charged for service while receiving Medicaid benefits for 1 of 3 residents (R1) reviewed for billing in the sample of 6. Findings include: 1. R1's face sheet documented an admission date of 7/19/21 and a discharge date of 11/7/23 with diagnoses including: rotaviral enteritis, hypotension, syncope, anxiety disorder, and acute kidney failure. On 2/22/24 at 11:54 AM, V3 (R1's Power of Attorney/ POA) said she had been in contact with the facility regarding R1's insurance status. V3 said she had notified the facility she was applying for Medicaid for R1. V3 said the facility failed to submit the required documentation to Illinois Department of Human Services (IDHS) and billed the resident as private pay. V3 said she had contacted IDHS and was told it was the fault of the facility and she could not be billed for service dates after the application was submitted. V3 said she had applied for Medicaid for R1 in July of 2023. On 2/22/24 at 2:23 PM, V2 (IDHS Casework Manager) said the facility has 120 days after a Medicaid application is submitted to apply for reimbursement. V2 said if the facility fails to comply with the time the resident or responsible party cannot be required to pay for services after that date. On 2/27/24 at 9:38 AM, V2 said the facility was contacted by phone on July 28, 2023, to verify R1 was admitted to the facility. V2 said the facility was sent a letter requesting documentation on July 29, 2023. V2 said when R1's Medicaid application was submitted the facility would have been eligible for Medicaid payment for services back dated to April 2023. V2 said that R1 was not responsible for payment to the facility from April of 2023 through November of 2023. V2 said a Transaction Audit Number (TAN) was submitted in 2021 and was rejected. V2 said the facility had submitted another TAN after R1 was discharged but it was untimely submitted and denied. V2 said the facility was able to log into the IDHS portal at any time to see if R1 was eligible for Medicaid. On 2/23/24 at 1:08 PM, V4 (Business Office Manager) said she had received a letter pertaining to R1 receiving Medicaid. V4 said R1's daughter was completing the Medicaid application and she thought R1's daughter would submit all the required documentation. V4 said after R1 had discharged from the facility R1's daughter had notified V4 the facility had not sent the required documentation and a TAN was not submitted. R1's Healthcare and Family Services Long Term Care (LTC) admission Results (TAN) documented a screening date of 7/19/21 with an authorized date of 8/2/21 and a second with a screening date of 7/19/21 with an authorized date of 12/7/23. R1's 12/13/23 Illinois Department of Human Services (IDHS) form IL444-1010 documented in part . The State of Illinois is unable to authorize reimbursement to our facility for the cost of long-term care services for the above named resident (R1) at this time. The above transaction for this individual has been rejected for the following reason(s): . Untimely submission guidelines- This reason is applicable with an admission transaction is submitted untimely and both the submitted admission and discharge date s were outside of the timely filling guidelines . R1's Recipient Eligibility Verification System documented Medicaid eligible full coverage with a system date of 10/24/23. R1's billing statements from April 2023 through November 2023 documented R1 was private pay status and Medicaid was not billed. R1's billing statement dated 4/1/23 documents a charge for Room and Board for April 1-30, 2023, of $6,300.00. R1's billing statement dated 5/1/23 documents a charge for Room and Board for May 1-31, 2023, of $6,510.00. R1's billing statement dated 6/1/23 documents a charge for Room and Board for June 1-30, 2023, of $6,300.00. R1's billing statement dated 7/1/23 documents a charge for Room and Board for July 1-31, 2023, of $6,510.00. R1's billing statement dated 8/1/23 documents a charge for Room and Board for August 1-31, 2023, of $6,510.00. R1's billing statement dated 9/1/23 documents a charge for Room and Board for September 1-30, 2023, of $6,300.00. R1's billing statement dated 10/1/23 documents a charge for Room and Board for October 1-31, 2023, of $6,510.00. R1's billing statement dated 11/1/23 documents a charge for Room and Board for November 1-30, 2023, of $6,300.00. An additional billing statement for R1 dated 11/1/23 documents a credit for Room and Board for November 1-30, 2023, of $6,300.00 and a charge for Room and Board for November 1-7, 2023 of $1,470.00. R1's admission Record documents a discharge date from the facility of 11/7/23. TITLE 89: SOCIAL SERVICES, CHAPTER I: DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES, SUBCHAPTER d: MEDICAL PROGRAMS, PART 140 MEDICAL PAYMENT, SECTION 140.12 PARTICIPATION REQUIREMENTS FOR MEDICAL PROVIDERS documented in part .i) Accept as payment in full the amounts established by the Department 1) If a provider accepts an individual eligible for medical assistance from the Department as a Medicaid recipient, such provider shall not bill, demand, or otherwise seek reimbursement from that individual or from a financially responsible relative or representative of the individual for any service for which reimbursement would have been available from the Department if the provider had timely and properly billed the Department .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to provide supervision and assistance during outside medical appointments for a resident with physical limitations for 1 (R2) of ...

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Based on observation, interview, and record review the facility failed to provide supervision and assistance during outside medical appointments for a resident with physical limitations for 1 (R2) of 3 residents reviewed for risk of accidents and adequate supervision out of a sample 6. Findings include: 1. R2's face sheet documented an admission date of 1/22/21 with diagnoses including: Huntington's disease, neuromuscular scoliosis, muscle wasting and atrophy, urinary incontinence, anxiety disorder, fusion of spine lumbar region. R2's January 12, 2024, Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R2 was cognitively intact. This same MDS documented R2 required partial/ moderate assistance with toilet hygiene and lower body dressing; and supervision or touching assistance with lying to sitting on side of bed, sit to stand, chair/ bed- to- chair transfer, and toilet transfer. R2's 3/12/21 care plan documented in part . (diagnosis) of Huntington's disease exhibited by jerking, involuntary movements, muscle rigidity, involuntary sounds . R2's 3/12/21 care plan documented in part . I currently have an alteration to my ability to care for self and need assistance (due to) anxiety, fatigue, Huntington's disease, pain . with interventions . Transfer: (R2) is extensive assistance on 1 staff for transferring . Dressing: (R2) requires extensive assistance on 1 staff to dress . Toilet use: (R2) requires extensive assistance on 1 staff for toilet use . Personal hygiene/ oral care routine: (R2) is extensive assistance on 1 staff for personal hygiene and oral care . R2's 5/17/21 care plan documented in part . I have limited (range of motion due to) weakness, Huntington's disease . https://www.hopkinsmedicine.org/health/conditions-and-diseases/huntingtons-disease Documented in part .Huntington disease is a brain disorder in which brain cells, or neurons, in certain areas of your brain start to break down. As the neurons degenerate, the disease can lead to emotional disturbances, loss of intellectual abilities, and uncontrolled movements . Early symptoms of Huntington's disease are often general: forgetting facts, trouble making decisions .As the disease progresses, the following symptoms become more common: disorientation and confusion, loss of memory and judgment, strange and uncontrolled movements that are either slow or wild and jerking . On 2/23/24 at 12:22 PM, R2 was lying in bed. R2 was able to raise self into a sitting position with jerky movements. During R2's interview R2 was noted to have uncontrollable jerky movements. R2 said she had asked for a staff member to accompany her to medical appointments outside the facility. R2 said she had been told the facility was not responsible to send any staff with residents for medical appointments. R2 said the facility told her she could ask her family to accompany her but R2 said she did not have any family that was able to accompany her. R2 said she had a hard time opening doors, needed assistance with using the bathroom, and needed assistance wheeling up ramps. R2's 2/12/24 progress note documented in part . (R2) came to this administrator with concern with who would accompany her to her upcoming appointments. She is requesting staff member go with her to push her wheelchair. This administrator educated her that she has family that can accompany her. She is cognitive and able to propel wheelchair around facility. This administrator educated (R2) that the facility is not required to send staff with her . R2's 2/14/24 progress note documented in part .(R2) left facility via (public transportation) going to pain clinic . On 2/23/24 at 10:40 AM, V7 (Certified Nursing Assistant/ CNA) said R2 required assistance with perineal care and changing her clothes when she is incontinent. On 2/23/24 at 9:52 AM, V6 (Director of Nursing/ DON) said R2 was dependent on staff for transfer. V6 was asked what she expected R2 to do if R2 was incontinent and required assistance with toileting and changing her clothes if R2 is out of the facility for a medical appointment without staff present and V6 responded she was not sure. V6 said she was not sure who deemed a resident appropriate to leave the facility without staff supervision. V6 said the only involvement nursing had in transportation and outside medical appointments was telling transportation the resident required an appointment. On 2/23/24 at 11:36 AM, V11 (Transportation Manager) said she was responsible for making appointments and arranging transportation for residents. V11 said the facility relied on public transportation to get residents to outside appointments. V11 said the facility was not responsible for sending a staff member with residents to appointments. V11 said if the resident needed assistance while outside the facility, they would ask the resident's family if they could accompany the resident. V11 said if no resident family was available to assist the resident, then the appointment would have to be rescheduled. V11 said there was no assessment to indicate which residents were eligible to leave the building unsupervised. V11 said when a resident required an appointment it would be discussed by the Interdisciplinary Team (IDT) if the resident was appropriate to leave the facility unsupervised. On 2/27/24 at 12:10 PM, V1 (Administrator) said the facility did not send staff to outside appointments with any resident per the facility policy. V1 said when a resident was required to go to an outside appointment the facility would contact the resident's family to go with the resident. V1 said staff or members of the community could volunteer to accompany the resident. V1 said if no one could be found to accompany the resident the appointment would have to be rescheduled. V1 said when a resident left the facility, they would sign themselves out and the facility was no longer responsible for the resident. The facility's revised May 13, 2023, Transportation of Residents policy documented in part . 1. The facility will assist the resident in making transportation arrangements to and from the source of a service if the resident needs assistance. The facility will consider the resident's clinical, physical, mental, and financial conditions when determining what help the resident requires and what mode of transportation is required. 2. Family/ POA (Power of Attorney)/ Responsible parties are encouraged to go with residents on transports. Member of the facility staff are not expected to accompany the resident when the resident's family member is unavailable .
Jan 2024 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to complete a significant change Minimum Data Set (MDS) assessment afte...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to complete a significant change Minimum Data Set (MDS) assessment after an admission to hospice care for 1 (R18) of 1 resident reviewed for hospice services in a sample of 31. Findings include: R18's Face Sheet with a print date of 1/11/2024 documents diagnoses including: Hemiplegia and Hemiparesis following Cerebral Infarction affecting Right Dominant side, Muscle Wasting and Atrophy, Alzheimer's Disease, Type 2 Diabetes Mellitus, Major Depressive Disorder, and history of Transient Ischemic Attack and Cerebral Infarction without Residual Deficits. R18's Minimum Data Set (MDS) dated [DATE] documents no Brief Interview for Mental Status should be performed due to resident is rarely understood. R18's Physician Order Sheet dated 01/01/24 documents: admit to hospice dated 05/18/23. R18's medical record does not contain a significant change MDS for the admission to hospice care. On 01/11/24 at 10:45 AM, V15 (Minimum Data Set Coordinator/MDS) stated, she must have missed R18's significant change MDS for her going to hospice care, it was a mistake there should have been one done.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to conduct a Level II PASARR (Pre-admission Screening/Resident Review) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to conduct a Level II PASARR (Pre-admission Screening/Resident Review) screening due to a mental health diagnosis for 1 (R4) of 1 resident reviewed for PASSAR screenings in the sample of 31. Findings include: R4's Face Sheet documents an original admission date of 07/06/09 with admitting diagnoses including: Spastic Hemiplegic Cerebral Palsy, Hyperlipidemia, Heart Failure, Venous Insufficiency, and Spondylosis without Myelopathy or Radiculopathy Cervical Region. R4's Face Sheet documents a diagnosis of Schizophrenia dated 08/24/22. R4's Minimum Data Set (MDS) dated [DATE] documents: a Brief Interview of Mental Status score of 00 indicating R4 has a severe cognitive impairment. R4's medical record contains no documentation of a Level II PASARR screening. R4's Interagency Certification of Screening Results dated 06/24/09 documents: screening indicated nursing facility services are appropriate. On 01/11/24 at 10:45 AM, V8 (Social Services Director/SSD) stated she did not know that R4 had a diagnosis of Schizophrenia so another PASARR screening was not ordered, so R4 does not have a Level II PASARR screening. The facility document titled, Pre-admission Process dated 08/19/20 documents: Policy: This facility is committed to providing the care and services necessary to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Purpose: To ensure that applicants for admission are subject to a standardized process by which all laws are followed, and correct information is obtained.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R31's Face Sheet with a print date of 1/11/24 documents diagnoses including: Chronic Respiratory Failure with Hypercapnia, Mu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R31's Face Sheet with a print date of 1/11/24 documents diagnoses including: Chronic Respiratory Failure with Hypercapnia, Muscle Wasting and Atrophy, Other Symptoms and Signs involving Cognitive Functions and Awareness, Muscle Weakness, Unspecified Lack of Coordination, Age Related Physical Debility and History of Falling. R31's Minimum Data Set (MDS) dated [DATE] documents no Brief Interview for Mental Status (BIMS) was conducted due to resident is rarely/never understood. Section GG documents for walk 150 feet - 04 indicating Supervision or touching assistance needed. The untitled facility document dated 12/16/23 presented by V2 (Director of Nursing) as the fall investigation documents on 12/16/23 at 10:43 AM documents: Incident description: Resident entered another resident's room, pace increased when other resident told her to not go into their room, tripped and hit chin on bedside table. Injury type documents bruise on chin. Predisposing environmental factors documents none is checked, predisposing physiological factors documents impaired memory and predisposing situation factors with none checked. There is no intervention listed on report for this fall. The untitled facility document dated 01/01/24 presented by V2 as the fall investigation documents a fall on 01/01/2024 at 12:25 PM documents: Incident description: stood up from chair lost balance and fell onto the floor on right side. Resident unable to give description. There is no intervention for this fall documented on this form. R31's care plan, with a review date of 1/8/24, documents an intervention dated 1/1/24 as: send to ER (Emergency Room) for evaluation. R31's Care Plan also documents an intervention dated 12/16/23 of Neuro Checks: Monitor/ document /report PRN (as needed) x 72 h (hours) to MD for s/sx (signs/symptoms): Pain, bruises, change in mental status, New onset: confusion, sleepiness, inability to maintain posture, agitation. There were no new interventions documented in R31's care plan to prevent further falls after the falls occurring on 1/1/24 and 12/16/23. On 1/11/23 at 11:16 AM, V11 (Care Plan Coordinator) stated that she is new, and she did not do the intervention for the fall on 01/01/24 and the intervention for the fall on 12/16/23 must have been missed but they did put in to do neuro (neurological) checks, but that does not prevent future falls. V11 stated, for the 12/16/23 fall, neuro (neurological) checks were performed and that does not prevent future falls and there is no other intervention documented. On 01/11/23 at 11:16 AM, V10 (Registered Nurse) stated that she documented the resident was sent to the ER but being sent to the ER is not an intervention, R31 did not have an intervention for her 01/01/24 fall. Based on interview and record review, the facility failed to develop and implement interventions to prevent falls for 2 of 4 (R6, R31) residents reviewed for falls in the sample of 31. Findings included: 1.R6's EHR (Electronic Health Record) under admission, documents R6 was admitted to this facility on 9/5/2023 under hospice care with pertinent diagnoses of COPD (Chronic Obstructive Pulmonary Disease), Hypertensive Chronic Kidney Disease Stage 3B, and Diabetes Mellitus type 2 among others. According to R6's MDS (Minimum Data Set) dated 12/18/2023 R6 is assessed as having impairment to both lower extremities, dependent on staff for transferring and uses a wheelchair for locomotion. This same MDS documents R6 was mentally assessed with a BIMS (Brief Interview for Mental Status) and received a score of 12 out of 15, indicating R6 has moderate cognitive impairment. R6's EHR under Progress Notes document R6 fell on [DATE], 10/28/23, 11/1/23 (2 times), 11/10/23, 11/11/23, 11/14/23 and 11/15/23. R6's care plan, with a review date of 12/21/23, documents R6 has a focus area of: I have had an actual fall (related to): unaware of safety needs, unaware of surroundings, weakness, poor balance, unsteady gait, and actual falls on 10/8/23, 10/28/23, 11/1/23 (2 times), 11/10/23, 11/11/23, 11/14/23 and 11/15/23. R6's care plan documents interventions developed and implemented for R6's fall on 10/8/2023 as 1. Anticipate my needs with toileting, hydration, and snacks as needed. 2. Continue interventions on the at-risk plan. 3. Neuro-checks. 4. Floor mat. 5. Physical Therapy/Occupational therapy evaluation for ambulation/transferring status and education. 6. Bed in lowest position. This same care plan documents the falls R6 had on 10/28/23, 11/1/23 (x2), 11/10/23 and 11/14/23 had no intervention developed and implemented. R6's care plan documents interventions developed and implemented for R6's fall on 11/1/23 as: (R6) will have a decrease in anti-psychotic medications as needed. There were no other interventions documented for this fall. On 1/10/2024 at 2:40pm, V10 (Care Plan Coordinator) and V9 (Registered Nurse/Assistant Director of Nursing) both said no interventions were developed/implemented for the falls on 10/28/23, 11/1/23 (x2), 11/10/23 and 11/14/23. V10 and V9 both said R6 had received an evaluation from Physical therapy and Occupational therapy but could not produce documentation of these evaluations occurring. When asked about intervention #2, neither V10 nor V9 could explain what continuing interventions on the at-risk plan meant and could not produce documentation of what this intervention was. V10 and V9 could not determine which of R6's antipsychotic medication had been decreased and could not find any documentation or evidence of R6's anti-psychotic medication actually being decreased for the intervention dated 11/1/23 of (R6) will have a decrease in anti-psychotic medications as needed. V10 and V9 could not produce any documentation for any other interventions in place for this fall. On 1/11/2024 at 8:49am, V13 (Therapy Director) said R6 has never received and evaluation for physical therapy or occupational therapy because R6 is on hospice. On 1/9/2023 at 1:30pm, V6 (Certified Nursing Assistant) said the only fall interventions in place for R6 that she knows of is low bed and fall mats. The facility's Fall Reduction Policy with revision date of June 17, 2022, documents: The purpose of this policy is to: Identify residents who are at risk for falling and to develop appropriate interventions to prevent or minimize falls and to promote a systematic approach and monitoring process for the care of residents who have fallen and/or those who are determined to be at risk. This same policy under the title Systems for Quality Assurance documents: Residents with falls will be reviewed weekly during weekly Risk Management Committee meetings to identity root cause, effectiveness for interventions and make care plan revisions as appropriate. On 1/10/2024 at 2:40pm, V9 (Care Plan Coordinator) and V10 (Registered Nurse/Assistant Director of Nursing) both said they do not attend weekly fall meetings and do not know how interventions put into place for resident falls are evaluated for effectiveness or revised.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to attempt non-pharmacological interventions prior to administering a PRN (as Needed) anti-psychotic medication, failed to observe 14 day time...

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Based on interview and record review, the facility failed to attempt non-pharmacological interventions prior to administering a PRN (as Needed) anti-psychotic medication, failed to observe 14 day time frames for PRN anti-psychotic medication orders, and failed to ensure when the PRN anti-psychotic medication renewed that the prescribing physician evaluates the resident for continued appropriateness of the medication for 1 of 5 (R6) residents reviewed for unnecessary medications in a sample of 31. Findings included: R6's EHR (Electronic Health Record) under admission, documents R6 was admitted to this facility on 9/5/2023 with pertinent diagnoses of COPD (Chronic Obstructive Pulmonary Disease), Hypertensive Chronic Kidney Disease Stage 3B, and Diabetes Mellitus type 2 among others. According to R6's MDS (Minimum Data Set) dated 12/18/2023 R6 is assessed as having impairment to both lower extremities, dependent on staff for transferring and uses a wheelchair for locomotion. This same MDS documents R6 was mentally assessed with a BIMS (Brief Interview for Mental Status) and received a score of 12 out of 15, indicating R6 has moderate cognitive impairment. R6's September and October 2023 MAR (Medication Administration Record) documents R6 was prescribed Haldol (Haloperidol) 1mg (milligram) tablet every 6 hours PRN (as needed) for agitation and restlessness beginning 9/5/23 with a stop date of 11/1/23. No administration was noted during the month of September. R6's October MAR documents Haldol administration dates of 10/24/23 at 8:06pm, 10/28/23 at 11:50pm, and 10/30/23 at 8:31pm and 2:20am. R6's progress note dated 10/24/23 at 23:31 (11:30pm) documented a summary of R6 being agitated and confused during this shift and R6 being resistive to staff changing his bedding. R6 was educated and PRN medication provided. R6 being educated is the only non-pharmacological intervention documented. Behavior Monitoring Intervention Report dated 10/24/23 has No behaviors Observed box checked. No other documentation was reproducible concerning this event of administering PRN Haldol. R6's progress noted dated 10/28/23 at 23:35 (11:35pm) documented a summary of R6 being restless during this shift, PRN medication provided, notes describe R6 attempting to climb out of bed and arguing with staff during re-education. Re-education and re-orientation are the only documented non-pharmacological interventions attempted prior to administration. Behavior Monitoring Intervention Report dated 10/28/23 has No behaviors Observed box checked. No other documentation was reproducible concerning this event of administering PRN Haldol. R6's progress notes dated 10/30/23 in R6's EHR does not include information on why R6 was administered the PRN Haldol at 2:20am and 8:31pm or if any non-pharmacological interventions were attempted prior to administration of the PRN Haldol. Behavior Monitoring Intervention Report dated 10/30/23 has No behaviors Observed box checked. No other documentation concerning why R6 was administered the prn Haldol twice on this day could be reproduced by the facility when requested. R6's November and December 2023 MAR documents on 11/1/23 through 12/13/23, R6's PRN Haldol was increased from 1mg every 6 hours as needed to 2mg every 4 hours as needed for agitation/restlessness. This same order is renewed again on 12/13/23 through 12/27/23. R6's progress notes for November and December 2023 do not document the reason for the increase. R6's November 2023 MAR documents R6 was administered PRN Haldol on 11/2/23 at 2:27pm, however R6's progress notes do not include information on why R6 was administered the PRN Haldol and does not document any non-pharmacological interventions attempted prior to administering the PRN. R6's Behavior Monitoring and Intervention Report dated 11/2/23 has No behaviors Observed box checked. No other documentation was reproducible concerning this event of administering PRN Haldol. R6's December MAR documents R6 was administered PRN Haldol on 12/9/23 at 7:54pm Progress notes dated 12/9/23 at 10:43pm documented a summary of R6 being agitated and throwing his covers and legs off his low bed. Education, PRN medication and fluids are the only interventions documented. Behavior Monitoring and Intervention Report date 12/9/23 at 9:33pm has No Observable Behaviors box checked. R6's December MAR documents R6 was administered PRN Haldol on 12/19/23 at 6:08pm. R6's progress notes dated 12/19/23 in R6's EHR does not include information on why R6 was administered the PRN Haldol at 6:08pm or if any non-pharmacological interventions were attempted prior to administration of the PRN Haldol. Behavior Monitoring Intervention Report dated 12/19/23 has No behaviors Observed box checked. No other documentation concerning why R6 was administered the prn Haldol could be reproduced by the facility when requested. R6's Care Plan (review date 12/21/23) documents a Focus area of I currently have an alteration in my behavior status r/t (related to) Anxiety, Agitation, Restlessness with an initiation date of 11/29/23. The same Care Plan documents under Goal that This medication has a Black Box Warning resident will have no complications through review date and I will have fewer episodes of (Agitation/ Restlessness/Anxious, Depression/ withdrawn & Insomnia) (weekly) by review date with initiation dates on 11/29/23. Documented interventions include: My behaviors will be monitored every shift and documented, I will be monitored for a change in condition and the MD will be notified, Administer AIMS (Abnormal Involuntary Movement Scale) assessment every 6 months and as needed, GDR (Gradual Dose Reduction) attempt to be done every 6 months, Administer medication & treatments ordered by MD and monitor for side effects to current medication regimens, and Registered Pharmacist will notify and educate MD of Black Box Warning. There are no non-pharmacological interventions documented in R6's Care Plan to address R6's documented behaviors of anxiety, agitation, and restlessness. On 1/11/2024 at 11:52am, V2 (Director of Nursing) said R6 is the only resident who has an order for PRN Haldol. V2 said she expected the nursing staff to document the reason for giving the PRN anti-psychotic medication in the nurse's notes every time they administer it. V2 said she expected the nursing staff to document the non-pharmacological interventions attempted prior to administering the PRN anti-psychotic medication. V2 said she did not know PRN anti-psychotic medications are not to be ordered for longer than 14 days and then a new order must be obtained. V2 said she did not know the prescribing physician had to personally assess the resident before renewing a PRN anti-psychotic medication. V2 said R6's physician has never come to the facility to evaluate R6 when a new PRN Haldol order was obtained and the nursing staff have managed to send fax notices to the doctor's office and the office sends the fax back to the facility with the new order written. V2 said she could not find any documentation showing R6 was assessed by the prescribing provider prior to renewing any of R6's PRN Haldol orders. V2 said the nursing staff has not received any training on what is expected of them prior to administering a PRN anti-psychotic medication. A document in R6's EHR under the miscellaneous section titled Note to Attending Physician/Prescriber from the contracted pharmacy dated 11/27/23 documents the following: (R6) currently has the following pertinent PRN medication order: Haloperidol 2mg Q4H PRN (every 4 hours as needed). State and Federal Guidelines have been updated and include PRN orders for anti-psychotic drugs are limited to 14 days and cannot be renewed unless the attending physician or prescribing practitioner evaluates the resident in person for the appropriateness of renewal. Below this statement are two fill in the blank options. 1. DC (discontinue) PRN Haloperidol and 2. Renew PRN Haloperidol x 14 days (must be 14 days or less). A handwritten X is marked on the blank line in front of the Renew option. The bottom of the form has a signature line for the prescribing physician. This signature line has the physician's name written on it with a dash and an illegible nurse's name with RN (Registered Nurse) signed afterwards. Under this signature line and handwritten are the words: Via Phone and hand written date of 12/5/23. The facility's Psychotropic Drug Use Policy and Procedure with revision date of November 5, 2019, under the section titled Policy Interpretation and Implementation documents the following: Residents who use anti-psychotic drugs receive gradual dose reductions and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs. Nursing documentation must include a description of target symptoms, their frequency and expected outcomes so the attending physician can determine if the medications are working effectively. The attending physician will evaluate and document conclusions about the effectiveness of the medications and the need to continue or adjust the current dosage, or to discontinue or change the medications.
Dec 2023 4 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0557 (Tag F0557)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to ensure resident clothing is returned from the laundry in a timely manner or replaced for 3 of 10 residents (R6, R7, R10) reviewed for laund...

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Based on interview and record review, the facility failed to ensure resident clothing is returned from the laundry in a timely manner or replaced for 3 of 10 residents (R6, R7, R10) reviewed for laundry in the sample of 10. Findings include: On 12/12/23 at 11:25am, R7 was alert and oriented. R7 stated he has lived at the facility about 4 1/2 years. R7 stated since his admission, the facility has a problem with not returning his laundry, and he has had multiple garments go missing, including the top to a pair of pajamas which was never returned from the laundry within, The past several months. R7 stated he informed staff, who searched for the item. R7 stated the facility did not offer to reimburse him when the garment was not located. On 12/13/23 at 9:35am, V9, Certified Nursing Assistant, stated resident clothing returned from the laundry routinely ends up in the wrong room. On 12/13/23 at 9:50am, V6, Social Services Designee, stated there is an ongoing problem with laundry not being returned to the right residents. On 12/13/23 10:10am, V8, CNA, stated laundry not making it back to the residents is definitely an issue. V8 stated she is not sure exactly what the problem is. On 12/13/23 at 10:25am, V3, CNA, stated there are issues with clothing not coming back to the right resident. On 12/13/23 at 10:45am, V5, Housekeeping/Laundry Supervisor, stated there is an ongoing problem with residents not getting their clothing back. V5 stated the primary problem is nursing staff don't bring new clothing to the laundry so it can be labeled. V5 stated the issue has been discussed in Quality Assurance and 6 months ago they went from marking clothes with a marker, which was fading, to iron on labels. V5 stated this is effective for new garments but they have not yet labeled all the already existing garments. V5 stated if clothing is missing the resident files a grievance with the help of any staff member. V5 stated if the item is not found within a week the facility replaces the item. V5 stated she was not aware R7 had missing items. On 12/13/23 at 11:00 am, R6 was alert and oriented. R6 stated items going missing in the laundry is an ongoing problem. R6 stated in 2023 she had 4 new pair of jeans that did not come back from the laundry. R6 stated she informed V5, Housekeeping Supervisor, and V6, Social Services Designee, but they were never found, and the facility did not offer to reimburse her. On 12/13/23 at 1:20pm, V6, Social Services Designee, stated when laundry goes missing, a Grievance is to be initiated. V6 stated she does not recall hearing anything about R6 and R7's missing items. On 12/13/23 at 1:55pm, V7, Housekeeping/ Laundry Staff, stated there is a problem with things getting lost in the laundry, primarily due to residents getting new clothing and nursing staff not bringing it to laundry so staff can label it. On 12/13/23 at 2:15pm, V1, Administrator, stated she believes the primary problem with laundry is residents buying new items which do not get labeled before they go into the laundry. V1 stated the issue was discussed in Quality Assurance about 6 months ago and the solution was to buy iron on labels instead of marking garments with permanent marker, which can fade over time. V1 stated if items are not found, the facility will replace them. Review of Resident Grievances from December 2022 through December 2023 showed there were no Grievances filed for R6 or R7's missing items. A Grievance Decision for R10 dated 7/6/23 documented, Missing four pairs (brand name) jeans, white tee shirts, 3 gray tee shirts. Found missing clothes in laundry room. A Resident Rights Policy dated 2023 documented, 1X, A). (The resident has a right to) A safe, clean, comfortable, and homelike environment allowing the resident to use his or her belongings to the extent possible. B). The facility shall exercise reasonable care for the protection of the resident's property from loss or theft. A Resident Personal Laundry Policy dated 3/24/23 stated, Residents will be provided with personal laundry service at no cost. 3. Sufficient clean clothing must be kept on premises to maintain the residents personal clothing needs at all times.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to operationalize its Abuse Policy by immediately initiating investigations into resident reports of staff to resident retaliation and misappr...

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Based on interview and record review, the facility failed to operationalize its Abuse Policy by immediately initiating investigations into resident reports of staff to resident retaliation and misappropriation of property for 3 of 10 residents (R2 R3 R6) reviewed for abuse in the sample of 10. Findings include: On 12/12/23 at 11:20am, R2 was alert and oriented to person, place, and time. R2 stated within the past 2 weeks he has had a brand new $600 laptop stolen from his room. R2 stated V1, Administrator, is aware of this. R2 stated staff did not try to look for the items and did not call the police, and staff didn't interview him. R2 stated, We residents think (V4, former Certified Nursing Assistant) has been stealing things. On 12/12/23 at 11:25am R7 was alert and oriented to person, place, and time. R7 stated he has not had anything stolen, but he has heard other residents state that V4 has stolen things from them. On 12/12/23 at 11:30am, R3 was alert and oriented to person and place, but not time. R3 stated he does not like it when V4 works because V4, Got mad at me for calling the State Agency and complaining about her, so to get me back, she doesn't give me my (meal) tray. On 12/13/23 9:50am, V6, Social Services Designee, stated she just heard about R2's laptop yesterday. V6 stated she then called V10, R2's daughter, who said to her knowledge, R2 never had a laptop. On 12/13/23 at 10:10am, V8, CNA, stated last week R2 told her he had a laptop that got stolen and that V4 took it. V8 stated she then told one of the nurses, but could not remember which one, who said it had already been reported and was being investigated. V8 stated R6 had recently complained of having money stolen from her room and R6 believed it was stolen by a staff member. . On 12/13/23 at 11:00 am, R6 was alert and oriented to person, place, and time. R6 stated about 2 weeks ago, $20 was stolen from her purse overnight while she was sleeping. R6 stated she did not misplace the money, and the purse was in disarray and had obviously been rifled through. R6 stated she believes V4 stole the money because V4 had previously been accused of stealing from a resident, and V4 was working on the night in question. R6 stated she has heard from other residents that V4 has stolen from them. R6 stated V4 had not been on duty for a couple of weeks now, and since that time there have been no complaints of residents having been stolen from. R6 stated she notified V6 about the missing money and her suspicion that V4 took it. R6 stated V6 told R6 that R6 would need to notify the police. R6 stated she did not bother because R6 felt it could not be proven who stole the money. R6 stated the allegation was not investigated and the matter was not pursued further. The facility's Abuse Investigations for September 2023 through December 2023 contained no documentation regarding any of the above referenced allegations. On 12/13/23 at 12:50pm, V10 stated a day or two prior to Thanksgiving 2023, V6 called her and informed her that R2 said he had a laptop stolen. V10 stated she told V6 she was not aware of R2 ever having a laptop. V10 stated when she came to the facility on or around Thanksgiving, she also discussed the laptop issue with V1, Administrator. On 12/13/23 at 1:20pm, V6 stated R6 told her about 2 weeks ago that $20 was missing out of her purse. V6 stated R6 did not say anything about suspecting V4 stole it. V6 stated, I asked (R6) permission to call the police as per our protocol and she refused to let me so that was the end of it. We did not investigate it. Our procedure for missing resident money is to call the police and let them handle it. We don't do an investigation. On 12/13/23 at 2:15pm, V1 stated she did not remember when R2 complained about the missing laptop, but V10 reported that R2 never had a laptop. V1 stated she was not aware R2 had accused V4 of stealing it. V1 stated she was not involved in R6's complaint about the missing money, that V6 had dealt with the issue. V1 denied ever having heard that R6 suspected V4 of stealing it. V1 denied there have ever been complaints from other residents that V4 stole from them. V1 stated V4 recently quit due to family problems. V1 stated V1 regretted that V4 quit and that V4 would be eligible for rehire. V1 stated she did not believe any of the above resident accusations of V4 stealing. V1 stated if a resident's money is missing, the procedure is to call the police and let them investigate it. V1 stated then the facility will initiate an investigation, and if it is determined money was stolen, the resident will be reimbursed. V1 stated R6 has a history of, Storytelling. V1 stated since R6 did not want the police to be contacted, V1 assumed R6 was making it up, and the matter was not investigated. The Surveyor then notified V1 of R3's allegation that V4 had been withholding food from him as retribution for him calling The State Agency. V1 stated she did not believe this allegation because R3 always eats in the dining room, and to her knowledge R3 had never called The State Agency about V4. On 12/14/23 at 1:45pm, V1 confirmed she is the facility's Abuse Coordinator. V1 stated she had at that time did not initiate an investigation into R6's allegation that V4 stole $20 from R6's purse. V1 initially stated she had also not started an investigation into R3's report that V4 withheld food from him, but V1 stated she asked R3 about it, and R3 could not remember. When the Surveyor asked for clarification, about whether or not this constituted an investigation, V1 stated it did and she would forward a copy to the surveyor. V1 also clarified she did not do an investigation into R2's complaint his laptop was stolen after V10 reported she was not aware of him ever having had one. V1 further clarified The State Agency and local law enforcement were not notified of any of the above referenced issues. The Investigation into R3's allegation submitted by V1 consisted of an interview with R3, who stated he did not know what V1 was referring to, and a total of 7 staff interviews, all stating they had never witnessed R3 without a meal tray. No interview with V4 was documented, and there was no documentation that R3 had been examined for injuries or weight loss, nor that The State Agency or law enforcement had been contacted. The facility's Abuse Investigations for September 2023 through December 2023 contained no documentation regarding any of the above referenced allegations. The facility's Resident Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure dated 2022 documented, The facility's residents have a right to be free from abuse, neglect, misappropriation of their property and exploitation as defined in this policy . 4. When the facility has identified abuse, the facility will take all appropriate steps to to remediate the non compliance and protect residents from additional abuse immediately. The facility will increase enforcement action, including, but not limited to; A. Taking steps to prevent further potential abuse. B. Reporting the alleged violation and investigation within required timeframes pursuant to Federal and State statutes and regulations. See CCG 00309 Elder Justice Act Policy and Procedure. C. Conducting a thorough investigation of the alleged violation. IX: The facility will investigate any allegations made alleging abuse, neglect, and exploitation of residents and misappropriation of resident property.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to report to The State Agency and local law enforcement allegations of staff to resident abuse and misappropriation for 3 of 10 residents (R2 ...

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Based on interview and record review, the facility failed to report to The State Agency and local law enforcement allegations of staff to resident abuse and misappropriation for 3 of 10 residents (R2 R3 R6) reviewed for abuse in the sample of 10. Findings include: On 12/12/23 at 11:20am, R2 was alert and oriented to person, place, and time. R2 stated within the past 2 weeks he has had a brand new $600 laptop stolen from his room. R2 stated V1, Administrator, is aware of this. R2 stated staff did not try to look for the items and did not call the police, and staff didn't interview him. R2 stated, We residents think (V4, former Certified Nursing Assistant) has been stealing things. On 12/12/23 at 11:25am R7 was alert and oriented to person, place, and time. R7 stated he has not had anything stolen, but he has heard other residents state that V4 has stolen things from them. On 12/12/23 at 11:30am, R3 was alert and oriented to person and place, but not time. R3 stated he does not like it when V4 works because V4, Got mad at me for calling the State Agency and complaining about her, so to get me back, she doesn't give me my (meal) tray. On 12/13/23 9:50am, V6, Social Services Designee, stated she just heard about R2's laptop yesterday. V6 stated she then called V10, R2's daughter, who said to her knowledge, R2 never had a laptop. On 12/13/23 at 10:10am, V8, CNA, stated last week R2 told her he had a laptop that got stolen and that V4 took it. V8 stated she then told one of the nurses, which one she can't remember, who said it had already been reported and was being investigated. V8 stated R6 had recently complained of having money stolen from her room and R6 believed it was stolen by a staff member. On 12/13/23 at 11:00 am, R6 was alert and oriented to person, place, and time. R6 stated about 2 weeks ago, $20 was stolen from her purse overnight while she was sleeping. R6 stated she did not misplace the money, and the purse was in disarray and had obviously been rifled through. R6 stated she believes V4 stole the money because V4 had previously been accused of stealing from a resident, and V4 was working on the night in question. R6 stated she has heard from other residents that V4 has stolen from them. R6 stated V4 had not been on duty for a couple of weeks now, and since that time there have been no complaints of residents having been stolen from. R6 stated she notified V6 about the missing money and her suspicion that V4 took it. R6 stated V6 told R6 that R6 would need to notify the police. R6 stated she did not bother because R6 felt it could not be proven who stole the money. R6 stated the allegation was not investigated and the matter was not pursued further. The facility's Abuse Investigations for September 2023 through December 2023 contained no documentation regarding any of the above referenced allegations. On 12/13/23 at 12:50pm, V10 stated a day or two prior to Thanksgiving 2023, V6 called her and informed her that R2 said he had a laptop stolen. V10 stated she told V6 she was not aware of R2 ever having a laptop. V10 stated when she came to the facility on or around Thanksgiving, she also discussed the laptop issue with V1, Administrator. On 12/13/23 at 1:20pm, V6 stated R6 told her about 2 weeks ago that $20 was missing out of her purse. V 6 stated R6 did not say anything about suspecting V4 stole it. V6 stated, I asked (R6) permission to call the police as per our protocol and she refused to let me so that was the end of it. We did not investigate it. Our procedure for missing resident money is to call the police and let them handle it. We don't do an investigation. On 12/13/23 at 2:15pm, V1 stated she did not remember when R2 complained about the missing laptop, but V10 reported that R2 never had a laptop. V 1 stated she was not aware R2 had accused V4 of stealing it. V1 stated she was not involved in R6's complaint about the missing money, that V6 had dealt with the issue. V1 denied ever having heard that R6 suspected V4 of stealing it. V1 denied there have ever been complaints from other residents that V4 stole from them. V1 stated V4 recently quit due to family problems. V1 stated V1 regretted that V4 quit and that V4 would be eligible for rehire. V1 stated she did not believe any of the above resident accusations of V4 stealing. V1 stated if a resident's money is missing, the procedure is to call the police and let them investigate it. V1 stated then the facility will initiate an investigation, and if it is determined money was stolen, the resident will be reimbursed. V1 stated R6 has a history of, Storytelling. V1 stated since R6 did not want the police to be contacted, V1 assumed R6 was making it up, and the matter was not investigated. The Surveyor then notified V1 of R3's allegation that V4 had been withholding food from him as retribution for him calling The State Agency. V1 stated she did not believe this allegation because R3 always eats in the dining room, and to her knowledge R3 had never called The State Agency about V4. On 12/14/23 at 1:45pm, V1 confirmed she is the facility's Abuse Coordinator. V1 stated she had at that time did not initiate an investigation into R6's allegation that V4 stole $20 from R6's purse. V1 initially stated she had also not started an investigation into R3's report that V4 withheld food from him, but V1 stated she asked R3 about it, and R3 could not remember. When the Surveyor asked for clarification, about whether or not this constituted an investigation, V1 stated it did and she would forward a copy to the surveyor. V1 also clarified she did not do an investigation into R2's complaint his laptop was stolen after V10 reported she was not aware of him ever having had one. V1 further clarified The State Agency and local law enforcement were not notified of any of the above referenced issues. The Investigation into R3's allegation submitted by V1 consisted of an interview with R3, who stated he did not know what V1 was referring to, and a total of 7 staff interviews, all stating they had never witnessed R3 without a meal tray. No interview with V4 was documented, and there was no documentation that R3 had been examined for injuries or weight loss, nor that The State Agency or law enforcement had been contacted. The facility's Abuse Investigations for September 2023 through December 2023 contained no documentation regarding any of the above referenced allegations. The facility's Resident Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure dated 2022 documents under Procedure step IV that When the facility has identified abuse, the facility will take all appropriate steps to remediate the noncompliance and protect residents from additional abuse immediately. The facility will increase enforcement action, including, but not limited to: B. Reporting the alleged violation and investigation within required timeframe's pursuant to Federal and State statutes and regulations. Procedure step XIII) A) documents: In response to allegations of abuse, neglect, exploitation, or mistreatment, the Facility shall: a) Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported in the proper timeframe pursuant to this policy .d) Report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with state law, including the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to investigate resident reports of staff to resident retaliation and misappropriation of property for 3 of 10 residents (R2 R3 R6) for abuse i...

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Based on interview and record review, the facility failed to investigate resident reports of staff to resident retaliation and misappropriation of property for 3 of 10 residents (R2 R3 R6) for abuse in the sample of 10. Findings include: On 12/12/23 at 11:20am, R2 was alert and oriented to person, place, and time. R2 stated within the past 2 weeks he has had a brand new $600 laptop stolen from his room. R2 stated V1, Administrator, is aware of this. R2 stated staff did not try to look for the items and did not call the police, and staff didn't interview him. R2 stated, We residents think (V4, former Certified Nursing Assistant) has been stealing things. On 12/12/23 at 11:25am R7 was alert and oriented to person, place, and time. R7 stated he has not had anything stolen, but he has heard other residents state that V4 has stolen things from them. On 12/12/23 at 11:30am, R3 was alert and oriented to person and place, but not time. R3 stated he does not like it when V4 works because V4, Got mad at me for calling The State Agency and complaining about her, so to get me back, she doesn't give me my (meal) tray. On 12/13/23 9:50am, V6, Social Services Designee, stated she just heard about R2's laptop yesterday. V6 stated she then called V10, R2's daughter, who said to her knowledge, R2 never had a laptop. On 12/13/23 at 10:10am, V8, CNA, stated last week R2 told her he had a laptop that got stolen and that V4 took it. V8 stated she then told one of the nurses, which one she can't remember, who said it had already been reported and was being investigated. V8 stated R6 had recently complained of having money stolen from her room and R6 believed it was stolen by a staff member. . On 12/13/23 at 11:00 am, R6 was alert and oriented to person, place, and time. R6 stated about 2 weeks ago, $20 was stolen from her purse overnight while she was sleeping. R6 stated she did not misplace the money, and the purse was in disarray and had obviously been rifled through. R6 stated she believes V4 stole the money because V4 had previously been accused of stealing from a resident, and V4 was working on the night in question. R6 stated she has heard from other residents that V4 has stolen from them. R6 stated V4 had not been on duty for a couple of weeks now, and since that time there have been no complaints of residents having been stolen from. R6 stated she notified V6 about the missing money and her suspicion that V4 took it. R6 stated V6 told R6 that R6 would need to notify the police. R6 stated she did not bother because R6 felt it could not be proven who stole the money. R6 stated the allegation was not investigated and the matter was not pursued further. The facility's Abuse Investigations for September 2023 through December 2023 contained no documentation regarding any of the above referenced allegations. On 12/13/23 at 12:50pm, V10 stated a day or two prior to Thanksgiving 2023, V6 called her and informed her that R2 said he had a laptop stolen. V10 stated she told V6 she was not aware of R2 ever having a laptop. V10 stated when she came to the facility on or around Thanksgiving, she also discussed the laptop issue with V1, Administrator. On 12/13/23 at 1:20pm, V6 stated R6 told her about 2 weeks ago that $20 was missing out of her purse. V6 stated R6 did not say anything about suspecting V4 stole it. V6 stated, I asked (R6) permission to call the police as per our protocol and she refused to let me so that was the end of it. We did not investigate it. Our procedure for missing resident money is to call the police and let them handle it. We don't do an investigation. On 12/13/23 at 2:15pm, V1 stated she did not remember when R2 complained about the missing laptop, but V10 reported that R2 never had a laptop. V1 stated she was not involved in R6's complaint about the missing money, that V6 had dealt with the issue. V1 denied ever having heard that R6 suspected V4 of stealing it. V1 denied there have ever been complaints from other residents that V4 stole from them. V1 stated V4 recently quit due to family problems. V1 stated if a resident's money is missing, the procedure is to call the police and let them investigate it. V1 stated then the facility will initiate an investigation, and if it is determined money was stolen, the resident will be reimbursed. V1 stated R6 has a history of, Storytelling. V1 stated since R6 did not want the police to be contacted, V1 assumed R6 was making it up, and the matter was not investigated. The Surveyor then notified V1 of R3's allegation that V4 had been withholding food from him as retribution for him calling The State Agency. V1 stated she did not believe this allegation because R3 always eats in the dining room. On 12/14/23 at 1:45pm, V1 confirmed she is the facility's Abuse Coordinator. V1 stated she had at that time did not initiate an investigation into R6's allegation that V4 stole $20 from R6's purse. V1 initially stated she had also not started an investigation into R3's report that V4 withheld food from him, but V1 stated she asked R3 about it, and R3 could not remember. When the Surveyor asked for clarification, about whether or not this constituted an investigation, V1 stated it did and she would forward a copy to the surveyor. V1 also clarified she did not do an investigation into R2's complaint his laptop was stolen after V10 reported she was not aware of him ever having had one. V1 further clarified The State Agency and local law enforcement were not notified of any of the above referenced issues. The Investigation into R3's allegation submitted by V1 consisted of an interview with R3, who stated he did not know what V1 was referring to, and a total of 7 staff interviews, all stating they had never witnessed R3 without a meal tray. No interview with V4 was documented, and there was no documentation that R3 had been examined for injuries or weight loss, nor that The State Agency or law enforcement had been contacted. The facility's Resident Right to Freedom from Abuse, Neglect, and Exploitation Policy and Procedure dated 2022 documented, The facility's residents have a right to be free from abuse, neglect, misappropriation of their property and exploitation as defined in this policy. Procedure step IV documents When the facility has identified abuse, the facility will take all appropriate steps to remediate the noncompliance and protect residents from additional abuse immediately. The facility will increase enforcement action, including, but not limited to; C. Conducting a thorough investigation of the alleged violation. Procedure step IX documents The facility will investigate any allegations made alleging abuse, neglect, and exploitation of residents and misappropriation of resident property.
Oct 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based interview, and record review the facility failed to implement interventions to appropriately supervise a resident with a h...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based interview, and record review the facility failed to implement interventions to appropriately supervise a resident with a history of elopement for 1 (R1) of 3 residents reviewed for supervision in the sample of 4. Findings include: 1. R1's face sheet documented an admission date of 3/1/23 indicates diagnoses including: cerebral infarction, unsteadiness on feet, dementia, unspecified psychosis not due to a substance or known physiological condition, major depressive disorder, presence of cardiac pacemaker. R1's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R1 is cognitively intact. This same MDS documented R1 was independent with moving from a seated position to standing and walking. R1's care plan initiated 6/23/23 documented Focus: My current risk to Wandering/ Elopement is (High Risk 7 or higher) and my safety will be monitored every shift by all staff . Goal: 7/21/23 I will comply with wearing a wander guard as needed . Interventions: 7/21/23 Staff will be aware of my location every 2 hours and as needed . R1's, 8:32 AM progress note dated 10/4/23 documented (R1) was in the dining room cussing loudly when this administrator entered. (R1) was upset because his personal television was not working . This administrator and activity assistant went to (R1's) room to assist with getting his television to work. (R1's) personal television is a smart TV that requires connection to the internet. This administrator explained that due to the network the facility has being monitored (sic), he cannot watch inappropriate content (R1) is known to do this). The network will kick his device off if he attempts to watch these shows. (R1's) television was successfully reconnected and was working when this administrator and activity assistant left the room. R1's 4:06 PM progress note dated 10/4/23 documented CNA (Certified Nursing Assistant) alerted this nurse that resident had went outside to smoke et (and) told another resident he was taking a walk on the grounds et then called residents personal cell phone et he had fallen down . This nurse, DON (Director of Nursing), and admin (Administrator) reported to the scene where resident had fallen. Assessed resident. A/O x3 (Alert and Oriented times three). Answers questions appropriately. Moves all extremities without difficulty. No visible injury noted. Upon further evaluation resident admitted to having suicidal ideations. Resident stated I wanted to go see my mom in heaven. I tased my pacemaker and got the wrong side . Ambulance here to transport to ER (Emergency Department) . On 10/6/23 at 9:43 AM, V1 (Administrator) said on 10/4/23 R1 was upset his television was not working. V1 said the facility Wi-Fi had a protection feature when trying to view anything containing adult content the devise would be removed from the Wi-Fi. V1 said R1 has a history of trying to view adult content and R1's television would be removed from the Wi-Fi. V1 said after R1's television was reconnected to the Wi-Fi and R1 had been educated not to try to view adult content on the facility Wi-Fi R1 was very upset. V1 said R1 then went to R1's room and packed a bag of clothes and was walking around the facility. V1 said R1 then went out to smoke. V1 said right before lunch a head count was called and R1 was noted to be missing. V1 said they filed a missing person report with the police while searching for R1. V1 said R1 was found on the back side of the property near the woods. V1 said R1 was sitting on the ground with his bag of clothes smoking a cigarette. V1 said R1 said he wanted to go see his mom who is no longer alive. V1 said when she asked R1 what he meant R1 pulled out a taser that looked like a flashlight and said R1 had tased the wrong side of his chest not over R1's pacemaker. V1 said the facility called for Emergency Medical Services (EMS) to transport R1 to the hospital for suicidal ideations. V1 said the facility was told by EMS it would be a while before an ambulance could respond to the scene due to a major car accident in the area at that time. V1 said R1 was brought back to the facility in V3's (Licensed Practical Nurse/ LPN) personal vehicle due to the extended time it was going to take to get an ambulance to the facility. V1 said R1 said he had obtained the taser from a visitor. V1 presented a timeline of events from 10/4/23: 9:35 AM R1 was seen at the nurse's station, 10:45 AM R4 reported R1 missing, 11:30 AM head count called, 12:15 PM several businesses in the area checked, 2:00 PM R1 found. V1 stated R1 was not wearing a wander guard. The wander guard on the care plan was an intervention that is auto populated with the high-risk elopement care plan. V1 said all residents were to be seen by staff at least every two hours. V1 said due to R1 not being a high elopement risk R1 did not require a wander guard. On 10/11/23 at 10:23 AM, R1 said he was upset about his television not working. R1 said he had gone out to smoke and came back to his room being cleaned. R1 said he wanted some alone time and went for a walk to clear his head. R1 said he was not planning on leaving the facility but was going to spend the night in the woods to gather his thoughts. R1 said he called R4 because he was unsure where he was and just knew he was somewhere in the woods. R1 said he did not tell anyone he was having suicidal ideation's and did not want to talk about it. On 10/6/23 at 1:18 PM, R4 who was alert to person, place and time said on 10/4/23 he was sitting outside smoking when R1 came out of the building and told R4 he was going for a walk. R4 said later R1 called R4's personal cell phone and said he had fallen in the woods behind the facility and could not get up. R4 said he reported R1's phone call to the nursing staff. On 10/6/23 at 10:54 AM, V7 (Certified Nursing Assistant/ CNA) said she was the person that found R1 on 10/4/23. V7 said she was out walking around the facility property and found R1 lying on the ground in a little clearing with a t-shirt under his head. V7 said when she found R1 he sat up and lit up a cigarette. V7 said R1 did not appear injured. On 10/6/23 at 12:57 PM, V3 (Licensed Practical Nurse/LPN) said she was the nurse caring for R1 on 10/4/23. V3 said she assessed R1 outside the facility where R1 was found. V3 said R1 said R1 had tried to kill himself with a taser to R1's pacemaker. V3 said R1's chest had a small red mark but was unsure if it was from the taser. V3 said an ambulance was called and R1 waited in V3's personal vehicle until the ambulance arrived. V3 said R1 had eloped from the facility in the past and was unsure what interventions were in place to keep R1 from eloping again. V3 said R1 was not wearing a wander guard. V3 said all residents were supposed to be seen by staff every 2 hours but was not sure if the 2-hour checks were in R1's care plan. On 10/6/23 at 10:37 AM, V5 (LPN) said R1 is alert and oriented times 3 and independent with activities. V5 said R1 was an independent smoker and knew the code to get out of the building. V5 said R1 was not on a two-hour check routine and was unsure how she would know if he was missing. On 10/6/23 at 11:57 AM, V8 (CNA) said R1 had eloped from the facility before and was unsure what the facility was doing to make sure R1 did not elope again. V8 said the independent smokers were hard to keep track of due to them knowing the code to get out of the building. V8 said she was not aware of R1 having a care plan requiring R1 to have a wander guard or 2 hour checks. On 10/11/23 at 12:10 PM, V9 (Registered Nurse) said the independent smokers know the code to get out of the building and can go outside at any time. V9 said she was unsure how she would know if any residents were missing. V9 stated she was not familiar with R1 and had never been his nurse. On 10/11/23 at 1:13 PM, V2 (Director of Nursing/ DON) said after R1 returned to the facility on [DATE] R1 had a wander guard put in place and was put on a smoking schedule. V2 said R1 was not a high elopement risk prior to 10/4/23 and did not need a wander guard. V2 said all residents should be seen by staff at least every two hours. The facility's Policy & Procedure Wandering & Elopement Assessment and Prevention dated 12/22/22 documented .Definition Elopement is defined a resident and who departs the health care facility . unsupervised and undetected . Residents with Alzheimer's Disease/ Dementia that are independently ambulatory will be automatically considered at risk for elopement and an individualized care plan will be implemented .Appropriate interventions per individualized care plan based on the residence assessment may include, but not limited to: . b. Wander guard application . e. Schedule for observation of resident . if a resident is missing refer to the facility's Elopement Policy the Comprehensive Emergency Management Plan for procedure.
Aug 2023 2 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to allow residents the right to smoke for 7 of 7 residents...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to allow residents the right to smoke for 7 of 7 residents (R1, R2, R5, R6, R7, R8, R9) reviewed for smoking in a sample of 13. Findings Include: R1's face sheet documents an admission date of 08/02/23 and a diagnosis of tobacco use. R1's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) is documented at 15 indicating cognitively intact. R1's Care plan dated 08/02/23 documents: R1 is currently a nicotine user and uses cigarettes with interventions documented including I (R1) will be supervised every 2 hours during smoking times, R1's smoking materials will be kept by the nursing staff and given to R1 every 2 hours for smoke time with a date of 08/02/23. R2's Face sheet documents an admission date of 06/20/2019 with diagnosis including Nicotine dependence, bipolar disorder, anxiety disorder, and schizophrenia. R2's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 indicating cognitively intact. R2's care plan dated 08/01/23 documents: R2 is a smoker with an initiated date of 06/21/19 with interventions documented of: R2's smoking materials will be kept by the nursing staff and given to me every 2 hours for smoke time with an initiated date of 03/18/20 and smoking assessment to be completed every quarter with an initiated date of 06/21/19. R2's Smoking Evaluation assessment dated [DATE] documents: history of smoking: Typically smokes how many a day - with 11 - 20 marked and a Smoking assessment score marked of 0 - 6) independent, indicating R2 is an independent smoker. R5's Face sheet documents an admission date of 01/16/19 with diagnosis including generalized anxiety disorder, alzheimer's disease, and paranoid schizophrenia. R5's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 09 indicating R5 has moderate impaired cognition. R5's care plan dated 08/02/23 documents: R5 is currently a smoker with interventions documented including I (R1) will be supervised every 2 hours during smoking times, R5's smoking materials will be kept by the nursing staff and given to R1 every 2 hours for smoke time with a date of 03/18/20. R5's Smoking Evaluation assessment dated [DATE] documents: history of smoking: Typically smokes how many a day - with 11 - 20 marked and a Smoking assessment score marked of 7 - 16) requires supervision, indicating R5 requires supervision for smoking. R6's Face sheet documents an admission date of 03/01/23 and diagnosis including Tobacco use and Dementia, mild, with behavioral disturbances and Major Depressive Disorder. R6's MDS (Minimum Data Set) dated 06/02/23 documents a Brief Interview of Mental status (BIMS) of 15 indicating cognitively intact. R6's care plan dated 06/13/23 documents: R6 is currently a nicotine user and uses cigarettes with a date initiated of 03/31/23, with interventions documented including: I (R6) will be supervised every 2 hours during smoking times, R6's smoking materials will be kept by the nursing staff and given to R1 every 2 hours for smoke time with a date of 03/31/23, and The nurse will be notified immediately if I have violated facility smoking policy. R6's Smoking assessment dated [DATE] documents R6 has a history of smoking 11 - 20 cigarettes a day, R6 is classified as an independent smoker (0-6 is classified as an independent smoker), and R6 is a three on assessment, he signs out and goes on the bus shopping, he has been following policy for smoking times but verbalizes he wants to smoke when he wants. R7's Face sheet documents an admission date of 07/30/18 with Diagnosis including essential hypertension, visual loss, restlessness, and agitation. R7's care plan dated 08/02/2023 documents R7 as a smoker with an initiated date of 10/29/18 with interventions documented as: I (R7) will be supervised every 2 hours during smoking time. With an initiated date of 03/18/2020, My (R7) smoking materials will be kept by the nursing staff and given to me every 2 hours for smoke time with an initiated date of 03/18/20. R7's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) is documented at 15 indicating cognitively intact. R7's Smoking Evaluation Assessment by V10 (Licensed Practical Nurse) dated 05/18/2023 documents history of smoking: Typically smokes how many a day? With 11 - 20 being documented as the answer. R7's Smoking assessment score documents R7 with a score of 0-6 Independent. R8's Face sheet documents an admission date of 10/27/22 with diagnosis including schizophrenia, major depressive disorder, and tobacco use. R8's Smoking Evaluation Assessment by V10 dated 08/21/2023 documents history of smoking: Typically smokes how many a day? With 11 - 20 being documented as the answer. R8's Smoking assessment score documents R8 with a score of 7-16) needing supervision. R8's care plan dated 01/04/23 documents R8 is a Nicotine user with a initiated date of 11/08/22 with interventions documented as: Instruct R8 about the facility policy on smoking/Nicotine use: locations, times, safety concerns, I will be supervised every 2 hours during smoking time and R8's smoking materials will be kept by the nursing staff and given to me every 2 hours with an initiated date of 11/08/22. R9's Face sheet documents an initial admission date of 07/04/19 and diagnosis including personal history of nicotine dependence. R9's MDS (Minimum Data Set) dated 07/27/23 documents a Brief Interview of Mental status (BIMS) of 15 indicating cognitively intact. R9's care plan dated 08/02/23 documents: R9 is smoker with a date initiated of 07/09/19, with interventions documented including I (R9) will be supervised every 2 hours during smoking times, R9's smoking materials will be kept by the nursing staff and given to R9 every 2 hours for smoke time with a date of 03/18/20 and smoking assessment to be completed every quarter with an initiated date of 07/09/19. R9's Smoking assessment dated [DATE] documents R9 has a history of smoking 1 - 10 cigarettes a day, R9 is classified as an independent smoker (0-6 is classified as an independent smoker). On 08/22/23 at 11:00 AM V4 (Medical Records) stated, the smoke break times are: 7:00 AM, 9:00 AM, 11:30 AM, 1:30 PM, 4:30 PM, and 6:30 PM. St 7:00 AM housekeeping will take them out, at 9:00 AM a CNA will take them out, at 11:30 AM dietary will take them out, at 1:30 PM activities will take them out, at 4:30 PM Certified Nurse's Aides (CNA) or housekeeping will take them out, and at 6:30 PM housekeeping will take them out. On 08/21/23 at 11:30 AM R1, R2, R7 and R9 were up by the door where they go out to the smoking area V4 (Medical Records) stated to R1, R2, R7 and R9 you are not going out to smoke it is too hot. R1, R2, R7 and R9 were not allowed to go out and smoke. On 08/21/23 at 12:47 PM R6 stated, if he doesn't get to smoke he gets anxiety and starts to feel physically sick and asked how come they (the residents) cannot go out and smoke? R6 said he wants to go smoke and the heat does not bother him. On 08/21/23 at 1:30 PM R1, R2 and R6 were by the door where they go out to the smoking area. V5 (Activities) stated, to R1, R2 and R6 you are not going out today to smoke, it is too hot. On 08/21/23 at 1:35 PM R1 stated, he would like to go outside and smoke, why will they not let them go outside for just a little bit. R1 stated it bothers him when he can't go smoke. On 8/21/23 at 1:40 PM, R6 was over by the door that leads to the smoking area. R6 would sit on the couch for approximately two minutes then would pace around that area and sit on the other couch for approximately two minutes then get up and pace around that area again. R6 stated they can't go smoke again, he wants to go smoke, he doesn't like it when he can't smoke. On 08/22/23 at 11:25 AM V7 (CNA) told R1, R5, R9 they could not go outside to smoke today, because it is too hot. R1, R5 and R9 were up by the door that leads to the smoking area. No smokers were observed outside smoking for 11:30 AM smoke break. On 8/22/23 at 11:56 AM R1 stated, they did not get to go smoke again today, he is dying for a cigarette, the heat does not bother him, he'd be happy with just being able to go out and have one cigarette. On 08/22/23 at 12:44 PM to 1:03 PM, R10 was outside smoking with R6, R10 walked over to the door where the smokers go out to smoke and put the code in the door and went outside to smoke and R6 went out the door with her. R6 and R10 came back inside at 1:03 PM, neither R6 or R10 were sweaty, appeared flushed or exhibited any shortness of breath. There were no staff members observed in the smoking area while R6 and R10 were outside smoking. R6 was wearing a flannel jacket while outside. On 08/22/23 at 12:50 PM R2 put in the door code and went outside to the smoking area and smoked, he was sitting under the covered area. R2 came back inside at 1:35 PM. R2 was wearing a long sleave flannel shirt and did not appear sweaty, flushed, or exhibit any shortness of breath. On 08/22/23 at 1:35 PM, R1, R8, R3, R5 and R9 were lined up by the door to the smoking area waiting to go outside to smoke. V5 (Activities) was heard telling R1, R8, R3, R5 and R9 it was too hot to go outside to smoke today. R1, R8, R3, R5 and R9 were not allowed to go outside to smoke. On 08/22/23 at 2:30 PM R2 stated, on Monday (08/21/23) none of the smokers were able to go out for the 11:30 AM, or the 1:30 PM smoke break and that did bother him. R2 stated, he definitely wanted to smoke, it does make him anxious when he doesn't get to smoke. Today (08/22/23) they let the unsupervised smokers go out and smoke but not the supervised smokers, so he got to smoke today, that was far better but he feels bad for the other smokers. R2 stated, he also just loves to be outside, it is calming to him. On 08/23/23 at 11:25 AM R9 was up in the dining room over by the exit to the designated smoking area. At 11:40 AM R9 stated, he stated he was not allowed to go out and smoke, he hates it that they cannot go out and smoke. It makes him feel like a little kid that gets told what they can and cannot do. It makes him feel antsy and anxious. He was told he cannot go outside and smoke because it is hot outside. R9 stated, of course he wants to go smoke. On 8/23/23 at 11:35 AM, R5 was in her room appearing unhappy, with a scowl on her face and speaking sharply when talking. R5 stated, they (the staff) said it was too hot again to go smoke. oh ya, I want to go smoke! My (R5) nerves are to the rotten core! R5 stated, she doesn't understand why they can't just go out and smoke. She wants to go smoke. It has been this way for at least 3 days now. On 8/23/23 at 11:45 AM R1 stated, they would not let them go out at 11:30 AM again today, he accidently slept through the 7:00 AM smoke time, so he has only had one cigarette today. R1 stated, he started smoking when he was 13, he wants to have a cigarette. On 8/23/23 at 11:50 AM, R7 stated she was able to go smoke today but not Monday. R7 said on Monday they said it was too hot, she loves to smoke. She was not happy on Monday when they were told no. On 08/23/23 at 1:43 PM V5 (activities) was heard telling R1, R3 and R8 in the dining area, over by the door where the smokers exit, that they could not go outside to smoke today because it was too hot. R1, R8, and R3 were heard loudly stating they wanted to go outside and smoke, why can't they go outside and smoke. On 08/22/23 at 11:50 AM V9 (CNA) stated, she does not know at what temperature the smokers are not allowed to go outside and smoke V1 (Administrator) will just tell them when they cannot go out. On 08/23/23 at 3:10 PM V1 (Administrator) stated, she just thinks it is too hot for the residents to go outside and smoke. She could have a nurse go out with them and assess them but what if something happened after being out there for a really short amount of time. V1 stated she believes if she let them go out for just one cigarette they would not want to come back in right away. The facility document titled Resident Smoking Policy and Procedure dated 2022 documents: Purpose - to accommodate the individual needs and preferences of the facility's residents while still protecting the safety and health of individuals residing in the Facility.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide the correct portion size as documented on the a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide the correct portion size as documented on the approved menu for 6 of 6 residents (R1, R2, R5, R6, R7 and R8) reviewed for portion size in a sample of 13. Findings include: The Diet Spreadsheet dated Day 17: Tuesday documents: regular diet: #6 scoop (5.3 ounces) of pork, #8 scoop (4 oz) scoop of rice, 4 oz of green beans and onions, 4 oz of pears, and bread with margarine. On 08/22/23 at 12:15PM V13 (Dietary) was weighing the pieces of pork for the regular diet on a food scale. V13 did not zero the scale out after small pieces of meat were left on the scale. V13 was observed weighing pork and placing each portion on the plate of the trays containing R1, R2, R5, R6, R7, and R8's diet card. The weight of the pork servings were observed as follows: R1- 2.5 ounces, R2- 3 ounces, R5-3 ounces, R6- 3 ounces, R7- 2.5 ounces, and R8- 3 ounces. On 8/22/23 at 12:30 PM, R1, R2, R5, R6, R7, and R8's meal trays containing the pork servings were served to them. R1's face sheet documents an admission date of 08/02/23 and a diagnosis of tobacco use. R1's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) is documented at 15 indicating cognitively intact. R1's Active Order Sheet documents a dietary order of: Regular diet with Regular texture with a start date of 08/02/23 with no end date listed. On 08/21/23 at 1:40 PM R1 stated, sometimes the portion sizes seem small. R2's Face sheet documents an admission date of 06/20/2019 with diagnosis including nicotine dependence, bipolar disorder, anxiety disorder, and schizophrenia. R2's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15 indicating cognitively intact. R2's Active Order sheet documents a diet order of: Regular diet with regular texture with a start date of: 06/20/2019 and no end date is listed. R2's care plan dated 08/01/23 documents: R2's diet is a Regular diet with regular texture. R5's Face sheet documents an admission date of 01/16/19 with diagnosis including generalized anxiety disorder, alzheimer's disease, and paranoid schizophrenia. R5's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 09 indicating moderate cognitive impairment. R5's Active Order Sheet dated 08/24/23 documents an order for a regular diet with regular texture with an initiated date of 07/10/2019. R5's Care plan documents R5's diet as a regular diet with regular texture with an initiated date of 07/10/2019. R6's Face sheet documents an admission date of 03/01/23 and diagnosis including tobacco use and dementia, mild, with behavioral disturbances and major depressive disorder. R6's MDS (Minimum Data Set) dated 06/02/23 documents a Brief Interview of Mental status (BIMS) of 15 indicating R6 is cognitively intact. R6's Active Order sheet documents a diet order of: Regular diet with regular texture with a start date of: 03/01/2023 and no end date is listed. R6's care plan dated 06/13/23 documents: R6's current diet is a NAS (no added salt) diet, regular texture, regular thin liquids. R7's Face sheet documents an admission date of 07/30/18 with Diagnosis including essential hypertension, visual loss, restlessness, and agitation. R7's Minimum Data Sheet (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) is documented at 15 indicating R7 is cognitively intact. R7's Active Order sheet documents a diet order of: Regular diet with regular texture with a start date of: 10/01/2019 and no end date is listed. R8's Face sheet documents an admission date of 10/27/22 with diagnosis including Schizophrenia, Major Depressive disorder, and Tobacco use. R8's Active order sheet documents an order for a Regular diet with regular texture with a stat date of 10/27/22 and no end date listed. On 08/22/23 at 1:45 PM V11 (Dietary Manager) stated the regular diet should have received 4 ounces of the pork. She stated when the pork was weighed on the scale, they should have made sure that the scale was zeroed out appropriately and that they weighed the meat to the appropriate amount. The Facility policy titled, Dietary - Frequency of Meals dated November 2015 documents: each resident shall receive at least three meals and at least one snack daily.
Jun 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to immediately search for and report to police a missing resident with ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to immediately search for and report to police a missing resident with Dementia for one (R1) of three residents reviewed for supervision in a sample of 3. Findings Include: R1's Face sheet documents R1 is a [AGE] year-old male with an admission date of 03/01/23 and diagnoses including: Dementia, mild with behavioral disturbances, Major Depressive Disorder, Psychosis not due to a substance or known physiological condition and Cerebral Infarction. R1's Minimum Data Set (MDS) documents a Brief Interview of Mental Status (BIMS) score of 12 on 03/04/23, indicating moderately impaired cognition. A subsequent BIMS score was completed on 06/02/23 with a score of 15, indicating R1 is cognitively intact. R1's MDS dated [DATE] documents R1's Functional Status, Self-Performance for: walk in room, walk in corridor, locomotion on unit and locomotion off unit as independent. R1's Progress note dated 06/09/2023 at 12:46 PM documents: R1 out to appoint (appointment) on bus to see Cardiologist. R1's Progress Note by V6 (Licensed Practical Nurse/LPN) dated 06/10/23 at 00:55 (12:55 AM) documents: This nurse (V6) was notified during report at 6:00 PM (6/9/23) that resident (R1) never returned from Cardiologist appointment. This nurse (V6) spoke with V1 (Administrator) and was informed if resident had not arrived to the facility by 2100 (9:00 PM) to notify her. Resident (R1) had signed himself out at 1200 (12:00 PM) and is known to frequent different vicinities in town. Notified V1 (Administrator) around 2110 (9:10 PM) of resident not returning, was told to notify PD (police department) and inquire about resident not returning to facility. Called. R1's Medication Administration Record (MAR) documents: Trazodone was not given on the 06/09, 06/10, 06/11 and 06/12 is left blank, Trelegy Ellipta was not given on 06/10 and 06/11, Venlafaxine HCL was not given on 06/10 and 06/11, Amlodipine Besylate was not given on 06/10 and 06/11. On 06/21/23 at 1:05 PM, V8 (Public Transportation Supervisor) stated, the log from the bus route on 06/09/23 documents R1 was dropped off at 12:44 PM at the medical facility and the bus returned at 3:15 PM to the medical facility, the scheduled (pickup) time was 3:25 PM. When the bus arrived to the medical facility, R1 was not present. The driver drove over to the store next to the medical facility knowing that R1 liked to go over to the store. After searching for him for approximately 10 to 15 minutes, V7 (Public Transportation Driver) called (V8) and notified her that R1 could not be located and believed the facility should be notified. V8 stated she attempted to contact the facility five times starting about 3:35 PM and was unable to reach anyone. Therefore at 4:49 PM, V7 emailed V4 (facility Transportation Coordinator) that R1 was not picked up and could not be located. V8 stated they technically do not look out for the residents, but they do try to see if they can locate them if they can. V8 said they are not able to stay with them (residents) or always look out for them. V8 also stated that if there is no one else on the bus they will try to assist residents into the location they are going to, but if they have other people on the bus, they cannot leave the bus as they are just public transportation. V8 said if any resident calls them for a pickup, they would have to take them, they do not make the judgement of their cognition level, as that is not something they do as public transportation. An email sent 06/09/23 at 4:39 PM from V7 (Public Transportation employee) to V4 (facility Transportation Coordinator) documents: Letting you now that we were unable to locate (R1), he was not at the medical facility we dropped him off at. Our driver also searched (local store) unable to find him. Our regional manager tried contacting (the facility) multiple times and was unsuccessful at reaching anyone. His managed Care provider was also made aware of this situation. On 06/21/23 at 2:15 PM, V4 (Transportation Coordinator) stated that the residents either have family take them to appointments or they take the bus. She does not know what R1's BIMS score is, she is not told their cognition level, it doesn't matter, they take the bus. V4 stated they do not have anyone escort them on the bus, they go by themselves, even if they have a diagnosis of Dementia, they take the bus. V4 stated she is not aware of the police being called until later. On 06/21/23 at 2:25 PM, V3 (Regional Director of Clinical Services) stated residents with a BIMS of 11 or 12 with a diagnosis of Dementia ride the bus unescorted. The residents sign themselves out and they take the bus to wherever they need to go. Their policy states they do not have to accompany them on the bus. If the resident has behaviors or falls while on the bus, they cannot be responsible for everything, the resident had signed himself out and is out of the facility. V3 stated, the regulation states all the facility needs to do is assist with finding them transportation. On 06/21/23 at 2:45 PM, V5 (Activities) stated he received a text from V10 (Friend) that R1 had called V10 on 06/12/23 and he was in (name of town) eating at a Mexican restaurant by the hotel he was staying at. V5 then stated he told V1 (Administrator) where R1 was at. V5 stated the facility was finally able to reach R1 and they drove up to (name of town approximately 2 1/2 hours away) on 06/13/23 and picked R1 up around 6:30 PM. On 06/20/23 at 1:10 PM, R1 stated he takes the bus (public transportation) to his doctor's appointments by himself, no one ever goes with him. R1 stated, one time he had to wait over two hours for the bus to come back. This last time he went to his doctor's appointment he had a long time before the bus was going to come back so he asked a friend to take him to his car. He stated he went to his car because he didn't want to wait that long and went to visit his family, his grandkids and his brother. He stated he did not have any of his medications with him, he just went four days without them. On 06/21/23 at 2:45 PM, R1 stated he did not get to see his grandkids or his brother because he went the wrong way in (name of town) and got lost for a bit. He figured out he got turned around and went the wrong way, so he got a hotel room in (name of town). On 06/22/23 at 12:15 PM, R1 stated, he did not call and tell the facility where he was going, he did not think he would have to. On 06/22/23 at 1:15 PM, V9 (Family) stated he did not see R1 when he was out of the facility. V9 stated he did talk to R1 because R1 called him and was telling him landmarks for a little while, but he was not sure where R1 was for a while because they did not sound familiar. Then he finally realized R1 was going the wrong direction. V9 stated he had previously told R1 he was having some health concerns and would probably have to have surgery soon, but he did not realize R1 would be so concerned that he would try to come see him. V9 stated he thinks sometimes R1's Dementia is worse than other times. V1 (Administrator) was not interviewed during the survey due to being off work. V6 (LPN) was also unable to be interviewed due to no return calls to the surveyor after multiple attempts to reach V6. R1's Care Plan dated 06/13/23 does not document any Focus area of elopement risk for R1. A facility document titled Temporary Absence Release with R1's name handwritten at the top documents Having obtained permission from the attending Practitioner to be absent from the facility for my convenience from (blank space) to 12:00pm (time written in) on this date 6-9-23 (date written in). I assume all responsibility for myself during this temporary absence and hereby release (name of facility), its employees, and the attending Practitioner from all responsibility during this absence and for my .condition as a result thereof. R1's signature is written in at the bottom with the date of 6/9/23. The facility policy dated 05/13/23 titled, Transportation of Residents documents: The facility will assist resident when needed with arranging transportation to and from medical appointments in an appropriate and safe manner. Policy Interpretation and Implementation: 1. The facility will assist the resident in making transportation arrangements to and from the source of a service if the resident needs assistance. The facility will consider the resident's clinical, physical, mental and financial conditions when determining what help the resident requires and what mode of transportation is required. The facility policy dated 12/22/22 titled Wandering & Elopement Assessment and Prevention documents: Elopement is defined as a resident who departs the health care facility or enters a non-resident area within the facility, unsupervised and undetected. The section titled Procedure 2. Residents with Alzheimer's Disease/Dementia that are independently ambulatory will be automatically considered at risk for elopement and an individualized care plan will be implemented and quarterly assessments will be completed. Reportable Event: if a resident is considered to have eloped, the incident must be reported to IDPH as described in 77 Illinois Administrative Code, Chapter I 300.690 (a), (b), 9c).
Dec 2022 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

Based on interview and observation, the facility failed to maintain a door threshold in a manner to prevent accidents in 1 of 3 residents (R2) reviewed for accidents in a sample of 7. This failure res...

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Based on interview and observation, the facility failed to maintain a door threshold in a manner to prevent accidents in 1 of 3 residents (R2) reviewed for accidents in a sample of 7. This failure resulted in R2 sustaining a nondisplaced fracture of shaft of fifth metacarpal bone of the left hand, nondisplaced fracture of proximal phalanx of left middle finger, closed nondisplaced fracture of proximal phalanx of left ring finger and age indeterminate left distal radius and ulna fracture. The findings include: R2's admission record documents an admission date to the facility on 4/8/21. This same document notes R2 has diagnoses in part, which include fracture of unspecified part of neck of right femur, transient cerebral ischemic attack, unsteadiness on feet, and dementia in other diseases classified elsewhere. R2's MDS (Minimum Data Set) Section C dated 9/24/22 documents R2 has a BIMS (Brief Interview for Mental status) score of 3, which indicates R2 has severe cognitive impairment. This same MDS in section G documents that for transfers - (how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position) self-performance is extensive assistance and the support provided is two plus person physical assist. The facility Policy and Procedure titled Fall Reduction Policy with revision date 6/17/22 documents that each resident will be evaluated for risk of falls using a Fall Risk upon admission, readmission, upon a significant change of condition, quarterly and following each fall. This policy further states the following under Purpose: To provide an environment that remains as free of accident hazards as possible, to identify residents who are at risk for falling and to develop appropriate interventions to provide supervision and assistive devices to prevent or minimize fall related injuries and to promote a systematic approach and monitoring process for the care of residents who have fallen and/or those who are determined to be at risk. R2's Fall Risk Assess. dated 8/16/22 documents a score of 11. The same document notes that a score of 10 or greater indicates a high risk for falls. R2's Fall Risk Assess. dated 12/7/22 with description as significant change documents a score of 14, again indicating R2 is at a high risk for falls. The facility report titled Long Term Care Facility & IID-Serious Injury and Communicable Disease Report dated 12/12/22 with report type noted as the Final report documents that on 12/7/22 at 10:30am, R2 was being pushed in her wheelchair from outside to inside. R2 was reminded by staff members, V5 (CNA/Certified Nurse Assistant/ AD/Activity Director) and V8 (Activity Aide/Marketing Director) to lift her feet from the ground. R2 put her feet down. R2 fell from the wheelchair. R2 was assessed for injuries. R2 complained of pain in her hand/wrist. Physician was notified and daughter was notified. Physician ordered x-rays of left hand and wrist. X-ray was obtained. X-ray indicated a fracture through long and ring finger. Physician ordered R2 to be sent to ER (Emergency Room) for treatment. R2 returned from ER with a sling and orders to follow up with ortho. Resident BIMS = 3 and she has diagnoses of difficulty walking, unsteadiness on feet .R2's care plan was reviewed and updated. R2's Care Plan has a focus area of I have had an actual fall .12/7/22: Major Injury (second et (and) third digit et metacarpal below 5th digit with a revision noted on 12/9/22. The corresponding goal documents: 12/7/22: I will comply with letting staff pull my wheelchair in backwards through outside door through review date with date initiated on 12/7/22. The Interventions/Tasks section documents Staff to pull R2's wheelchair through the door backwards over the threshold with date initiated of 12/7/22. R2's Care Plan has a focus area of I currently have an alteration to my ability to care for self and need assistance d/t (due to) fatigue, weakness with a date initiated of 4/8/21. The corresponding goal documents I will remain free of complications related to poor mobility, including contractures .fall related injury through the next review date with date initiated of 4/8/21. The Interventions/Tasks section documents an intervention of Locomotion: (R2) uses a wheelchair for locomotion. Foot pedals to be in place on wheelchair when staff is pushing (R2's) wheelchair for safety that was not added/initiated until 12/13/22. On 12/9/22 at 1:10pm, V5 (CNA/Certified Nurse Assistant) stated that she was pushing R2 forward in from outside through the west side door off of the dining room. V5 stated she told R2 to hold her feet up and scoot back in the wheelchair before she began pushing her. V5 stated they went to go through the doorway, the wheelchair hit the threshold, and it made the wheelchair stop. V5 stated that R2 had planted her feet down when they hit the threshold which caused a bump. V5 stated R2 went forward and fell out of the wheelchair. V5 stated she grabbed the back of R2's pants to keep her from falling, but she fell anyway. On 12/9/22 at 1:20pm, V7 (volunteer) stated he helps out at the facility since his wife works there. V7 stated he witnessed R2's fall on 12/7/22. V7 stated that V5 was pushing R2 inside from the west side door from smoking and V8 was holding the door. V7 stated that when the wheelchair hit the bottom of the door, R2 went forward and fell out of the wheelchair. V7 stated that V5 tried to stop the fall by grabbing R2's pants. On 12/9/22 at 1:40pm, R2 was alert and oriented times/x3 (person, place, and time) and answered questions appropriately. R2 stated that the wheel on her old chair had not been acting right, making it hard to go that way. On 12/9/22 at 12:30pm, V6 (Occupational Therapist/Regional Therapy Director) stated she had not been told that there was an issue with R2's wheelchair until after the fall on 12/7/22. V6 stated she was told the wheelchair was not working right. V6 stated there was an issue with the left front wheel turning in. V6 stated that on 12/7/22 at 10:20am, she got R2 a new wheelchair and she has been in the new one since her fall. On 12/13/22 at 9:30am, V1 (Administrator) stated she has not had any reports of R2's wheelchair not working prior to the fall. V1 stated that R2 propels herself around the facility. V1 also stated she was not aware that V6 got R2 a new wheelchair on 12/7/22. V1 stated staff should probably be bringing residents through that doorway backwards. On 12/9/22 at 1:20pm, the wheelchair R2 was using at the time she fell was observed by this surveyor along with V4 (Maintenance Director) and V5 (CNA). The left front wheel was noted to not touch the ground. When the wheelchair was pushed, the left front wheel turned inward and did not move. On 12/13/22 at 10:15am, V1 observed the wheelchair R2 was using at the time of her fall along with this surveyor and when noting this issue with the left front wheel, V1 stated Oh, I see what you mean. R2's After Visit Summary from local hospital emergency room documents the following diagnoses: left hand pain, nondisplaced fracture of shaft of fifth metacarpal bone, left hand, initial encounter for closed fracture, nondisplaced fracture of proximal phalanx of left middle finger, initial encounter for closed fracture, closed nondisplaced fracture of proximal phalanx of left ring finger, initial encounter for closed fracture, fall, initial encounter.
Dec 2022 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0638 (Tag F0638)

Could have caused harm · This affected multiple residents

Based on record review and interview the facility failed to ensure quarterly assessments were completed in a timely manner for 8 of 8 residents (R3, R8, R12, R18, R23, R29, R31 and R36) reviewed for t...

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Based on record review and interview the facility failed to ensure quarterly assessments were completed in a timely manner for 8 of 8 residents (R3, R8, R12, R18, R23, R29, R31 and R36) reviewed for timely quarterly assessments in a sample of 30 . The Findings Include: 1. R3's admission record documents an admission date of 3/18/21. On 12/1/22 at 10:30 AM, V4 (Minimum Data Set Coordinator) confirmed that the most recent completed minimum data set (MDS) completed on 7/22/22 . V4 stated that a quarterly MDS was due on 10/20/22 and is not completed. 2. R8's admission record documents an admission date of 9/13/17. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent MDS completed was on 7/22/22 with one in progress but not yet completed due on 10/21/22. 3. R12's admission record documents an admission date of 12/10/21. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/21/22 with one in progress but not yet completed due on 10/20/22. 4. R18's admission record documents an admission date of 2/12/16. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/22/22 with one in progress but not yet completed due on 10/21/22. 5. R23's admission record documents an admission date of 11/11/21. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/26/22 with one in progress but not yet completed due on 10/24/22. 6. R29's admission record documents an admission date of 11/16/19. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/15/22 with one in progress but not yet completed due on 10/16/22. 7. R31's admission record documents an admission date of 6/20/19. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/21/22 with one in progress but not yet completed due on 10/20/22. 8. R36's admission record documents an admission date of 7/21/22. On 12/1/22 at 10:30 AM, V4 confirmed that the most recent completed MDS was completed on 7/21/22 with one in progress but not yet completed due on 10/20/22.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 life-threatening violation(s), 2 harm violation(s), $151,001 in fines. Review inspection reports carefully.
  • • 39 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $151,001 in fines. Extremely high, among the most fined facilities in Illinois. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Carmi Manor Rehab & Nrsg Ctr's CMS Rating?

CMS assigns CARMI MANOR REHAB & NRSG CTR an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Illinois, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Carmi Manor Rehab & Nrsg Ctr Staffed?

CMS rates CARMI MANOR REHAB & NRSG CTR's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 46%, compared to the Illinois average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Carmi Manor Rehab & Nrsg Ctr?

State health inspectors documented 39 deficiencies at CARMI MANOR REHAB & NRSG CTR during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 36 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Carmi Manor Rehab & Nrsg Ctr?

CARMI MANOR REHAB & NRSG CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by STERN CONSULTANTS, a chain that manages multiple nursing homes. With 74 certified beds and approximately 50 residents (about 68% occupancy), it is a smaller facility located in CARMI, Illinois.

How Does Carmi Manor Rehab & Nrsg Ctr Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, CARMI MANOR REHAB & NRSG CTR's overall rating (1 stars) is below the state average of 2.5, staff turnover (46%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Carmi Manor Rehab & Nrsg Ctr?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, and the below-average staffing rating.

Is Carmi Manor Rehab & Nrsg Ctr Safe?

Based on CMS inspection data, CARMI MANOR REHAB & NRSG CTR has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Illinois. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Carmi Manor Rehab & Nrsg Ctr Stick Around?

CARMI MANOR REHAB & NRSG CTR has a staff turnover rate of 46%, which is about average for Illinois nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Carmi Manor Rehab & Nrsg Ctr Ever Fined?

CARMI MANOR REHAB & NRSG CTR has been fined $151,001 across 2 penalty actions. This is 4.4x the Illinois average of $34,589. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Carmi Manor Rehab & Nrsg Ctr on Any Federal Watch List?

CARMI MANOR REHAB & NRSG CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.