WINSTON MANOR CNV & NURSING

2155 WEST PIERCE, CHICAGO, IL 60622 (773) 252-2066
For profit - Corporation 180 Beds Independent Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
13/100
#420 of 665 in IL
Last Inspection: June 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Winston Manor CNV & Nursing has received a Trust Grade of F, indicating significant concerns about the facility's care and management. It ranks #420 out of 665 nursing homes in Illinois, placing it in the bottom half of facilities in the state, and #134 out of 201 in Cook County, meaning only a few local options are worse. The facility is worsening, with issues increasing from 6 in 2024 to 10 in 2025. Staffing is below average with a rating of 1 out of 5 stars, but the turnover rate is relatively low at 34%, suggesting some staff stability. There have been serious incidents reported, including a failure to conduct regular head counts, which led to residents leaving the facility unauthorized, and a physical altercation between residents that resulted in injuries. While the facility has no fines on record, the overall quality and safety concerns are significant, making it essential for families to carefully consider their options.

Trust Score
F
13/100
In Illinois
#420/665
Bottom 37%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
6 → 10 violations
Staff Stability
○ Average
34% turnover. Near Illinois's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Illinois facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 23 minutes of Registered Nurse (RN) attention daily — below average for Illinois. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
31 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 6 issues
2025: 10 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (34%)

    14 points below Illinois average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Illinois average (2.5)

Below average - review inspection findings carefully

Staff Turnover: 34%

12pts below Illinois avg (46%)

Typical for the industry

The Ugly 31 deficiencies on record

1 life-threatening 2 actual harm
Aug 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to provide a homelike environment for two (R3 and R4) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to provide a homelike environment for two (R3 and R4) out of three residents reviewed for homelike environment in a total sample of 4 residents.The findings include:On 08/26/2025 at 11:21 AM, surveyor observed a hole on the ceiling and paint chip in R3's room. There was a musty smell, and a blue blanket placed on the floor. R3 stated, the water leaks when it rains, and a bin must be placed to help collect the water. R3 stated he has told V4 (Maintenance Director) to fix it, but nothing has been done. On 08/26/2025 at 12:07 PM, V4 was first made aware of the water leak in R3's room approximately 1 1/2 months ago. V4 told V5 (Regional Maintenance Director) about the leaking from the walls in R3's room. He let him know that there was a hole in the wall in room [ROOM NUMBER]. V4 stated he has not seen any vendors come to the facility to address these issues. V4 stated no residents should be in the room under these conditions and will require a room change.On 08/26/2025 at 12:10 PM, surveyor observed there was a large hole on the wall, with a rusty metal object exposed, paint chipping surrounding the hole and throughout the ceiling. R4 stated the hole was much bigger and someone came to fix it but never came back to finish the job.On 08/26/2025 at 12:12 PM, V4 stated the painter had to scrape off the paint, clean the walls, and repaint the affected area in R4 room. V4 stated the painter was let go on August 12, 2025, and no one has come to finish the job. V5 is made aware that there is still a hole in the wall. V4 stated there should not be any residents living under these conditions and should be removed.On 08/26/2025 at 12:21 PM, V5 stated he is aware of the water leak in R3 and R4 room. V5 stated he tried to go up in the roof to patch it one week ago with no success. V5 stated he put in a work order for room [ROOM NUMBER] and 236 last week. Someone will be coming in 2 days to make necessary repairs. V5 confirmed it is not safe for residents to stay in the room, until the affected area is repaired.Policy titled Homelike Environment with review date of February 2021 documents Residents are provided with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible. Staff provides person- centered care that emphasizes the residents' comfort, independence and personal needs and preference. The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike settings. These characteristics include: clean, sanitary and orderly environment.
Aug 2025 3 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon interviews and record review the facility failed to: conduct head counts (every two hours); failed to provide supervi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon interviews and record review the facility failed to: conduct head counts (every two hours); failed to provide supervision for one resident (R7) in the sample; failed to follow Doctor's pass order for one resident (R5); and failed to implement the elopement and pass policies for three residents in a sample of 15 (R5, R6 and R7). These failures resulted in an immediate jeopardy and has the potential to affect 123 residents that reside in the facility.An immediate jeopardy began on 8/9/25 at 9:00 am, when R6 left the facility unauthorized and continued with subsequent failures that led to R5 and R7 also being away unauthorized.On 8/14/25 at 3: 47.pm, V1 (Administrator) and V20 (Regional Consultant) were notified of the Immediate Jeopardy and the IJ template was presented.On 8/19/25 an acceptable removal plan was accepted after revisions to other removal plans that were submitted on 8/18/2025.The immediacy was removed on 8/19/25, however deficiency remains at a level two because more time is needed to evaluate the implementation and effectiveness of staff training. Findings include:R7 is a [AGE] year-old with diagnoses including but not limited to: Suicidal Ideations, Major Depressive disorder, Bipolar disorder and Generalized Anxiety disorder.R7's admission Record documents an admission date of 8/11/25.On 8/12/2025 at 11:15 am, V1 (Administrator) stated the following, R5 left the facility alone on yesterday (8/11/2025) at 1:30 pm and has not returned to the facility. R7 eloped during a smoke break on yesterday (8/11/2025). R6 left out on pass on 8/9/2025 and has not returned yet. I have been in contact with the police department and there is no new information regarding their whereabouts.On 8/13/25 at 3:37 pm, V6 (Smoking Monitor) stated the following, On Tuesday (8/11/25) during the 2:00 pm smoke break, a new resident (R7) was outside smoking and began walking off. Another smoking monitor was following him (R7) and he crossed the street. I came in the building and announced a code 99 (elopement code) because he (R7) was away from the smoking area. At that time, staff members ran out to try and get him but couldn't find him. I have not seen him since.On 8/13/25 at 4:30 pm, V12 (Social Service Director) stated the following, R7 had just been admitted to the facility. Usually, a smoking and elopement assessment is done within 24 hours of admission. In certain cases, I will allow the resident to smoke with supervision prior to the assessments (smoking and elopement). Residents who are elopement risks and new admits are scheduled a specific time to smoke (apart from the other smokers) to have special supervision. I had allowed R7 to smoke with the regular smokers and smoking monitor because he was agitated and stated that he had not smoked in days.On 8/18/25 at 4:55 pm, V26 (Medical Doctor) stated the following, When a patient is admitted to the facility, the patient should have an evaluation prior to being allowed to go out and smoke or to go out on pass. If no evaluation is done, there is a great risk taken when a resident is allowed out of the facility because we don't know that patient. If a patient elopes, especially a psych patient, we don't know what can happen because they are mentally unstable.Employee statement written by V6 (Smoking Monitor) on 8/11/25 documents, V27 (Smoking monitor) had lit R7's cigarette and sat down. I (V6) was bringing the wheelchair (residents) up (the ramp back into the facility) and as I was focusing on that, R7 started to get up and walking away from the smoking area. V27was following him and asking where he (R7) was going. The moment R7 passed the curb of the sidewalk. I had went up the ramp and yelled out to the receptionist to announce a code 99 over the intercom. A code 99 stands for a resident who is fleeing or running away. On 8/20/25 at 11:30 am, V1 (Administrator) stated that R7 had not returned to the facility.R7's Medical Chart excludes an elopement assessment, elopement care plan, smoking assessment/ agreement or smoking care plan.Facility Census report dated 8/11/25 excludes R7 as an active resident.R6 is [AGE] year-old with diagnoses including but not limited to: Suicidal Ideations, major depressive disorder, bipolar disorder and schizoaffective disorder.During investigation on 8/12/25 at 2:00 pm, V4 (LPN/ Licensed Practice Nurse) stated the following, when R6 went out on pass on 8/9/25 I gave him a pass. R6 came to the nursing station and said that he was leaving the facility and coming back at 4:00 pm. Once he takes the pass to the front desk, he is supposed to sign out and back in by 4:00 pm. My shift ended at 3:30 PM. When I was leaving that day (on 8/9/25), I (V4) informed V5 (LPN) that R6 had not returned yet since V5 was R6's night nurse. When I came in the next day (on 8/10/25), I also notified management once I realized that R6 still had not returned to the facility. I am not sure if management was notified prior to my notification.On 8/12/25 at 12:48 pm, V2 (Director of Nursing/ DON) stated the following, We (facility staff) are responsible for the residents, and it is important to recognize early if a resident is missing so that the resident can be searched for and reported to the police. Most residents take medication and have medical conditions and psychiatric issues. We want to make sure that they are safe. I am mainly concerned with their safety and them committing suicide. The receptionist is contacted between 4:30pm and 5:00 pm by the assigned nurse if a patient has not returned on a unit. At that point, the receptionist can verify whether or not the resident has signed back into the facility. If the patient has not signed back in, I (V2) or V1 (Administrator) are notified and a head count is done. V5 texted me at 8:18 pm (on 8/9/25) and notified me that R6 was missing. Everyone (staff) on each floor check for the missing resident. We notify the family in case the family may know where the resident may be, we call nearby hospitals and the physician is also notified at that time. It is imperative that we are notified of a missing resident as soon as possible. If a resident does not sign back in by curfew at 4:00 pm, management should be notified.On 8/13/25 at 3:00 pm, V7 (Receptionist) stated the following, I work 7:30 am- 3 pm. V10 (Receptionist) works from 3:00 pm - 11 pm. Any residents that come in and out has to sign in and out. The residents' curfew is 4:00 pm and the times that they stay out of the facility overnight is prearranged by family or friends. The family or a friend will have to sign the resident out and it will be documented in the system that the resident is out overnight and for a certain period. If a resident is not in the facility by 4:30 PM, the receptionist informs the nurse and also the social worker.On 8/13/25 at 3:45 pm, V10 (Receptionist) stated that if a resident is not back by 4:00 pm, that she notifies the nurse on duty at 4:00 pm so that the nurse can initiate the notification process. On 8/20/2025 at 2:35 pm, V5 (LPN) stated the following, Normally the curfew is 4:00 pm. If I don't see a resident after dinner at 4:30 pm, I am alarmed to look for the resident. During dinner, we are supposed to do head counts and the CNAs (Certified Nurse Assistants) do head counts every two hours. The CNAs have a piece of paper (roster) with resident's names (per floor) and they (CNAs) check off the residents' names. I realized that R6 was missing at 6:30 or 7 pm (on 8/9/25). I thought that his pass was extended or something, so I didn't worry too much about R6. I notified management around 8:30 pm but I don't know if I documented it or not. It is important to notify management immediately so that they can start the investigation process early to see if they (the residents) are hurt or in the hospital. Management should be notified immediately.On 8/18/25 at 4:55 pm, V26 (Medical Doctor) stated the following, mentally unstable residents are at risk for danger and their safety should be a priority. Routine head counts are important to recognize if a patient is not present in the facility.On 8/20/25 at 3:30 pm, V1 stated that he could not locate the resident rounding checklist (roster) for the third floor (R6's floor) for 8/9/25.R6s' Nurse's Note dated 8/10/2025 at 12:27 pm and authored by V4 (LPN) documents, writer called 911 of missing person since yesterday. R6 did not return to the facility by 4:00 pm. R6s' Nurse's Note dated 8/10/2025 at 10:34 pm documents, R6 has not returned back to the facility. Facility's Resident Sign-out Sheet dated 8/9/2025 documents exclude R6's signature.R6's Nursing Progress notes excludes any documentation on 8/9/25 of R6 signing out of the facility. Missing Persons Police Report dated 8/9/2025 documents R6 missing as of 8/9/2025 at 9:00 am.On 8/20/2025 at 3:30 pm, V1 stated that R6 returned to the facility on 8/17/25 (eight days later).R5 is a [AGE] year-old with diagnosis including but not limited to: Schizoaffective disorder, schizophrenia, essential hypertension and chronic obstructive pulmonary disorder.During investigation on 8/12/25 at 11:15 am, V1 (Administrator) stated the following, R5 left the facility alone on 8/11/25 at 9:00 am and has not returned to the facility. I have been in contact with the police department and there is no new information regarding R5's whereabouts. I was notified at 9:15 pm (on 8/11/25) that R5 was missing. On 8/12/2025 at 12:48 pm, V2 (DON) stated that all residents required a doctor's order to leave the facility independently and that she (V2) was not aware that R5 did not have a doctor's order for independent pass privileges. At that time, V2 also stated that she was new in her role and was not totally sure of whose responsibility it was to update pass orders. On 8/13/2025 at 3:00 pm, V7 (Receptionist) stated the following, R5's pass privileges are posted on the pass list at the front desk. His pass privileges are with supervision meaning that he may not leave the facility without supervision. He signed out on 8/11/25 without supervision.On 8/13/2025 at 4:30 pm, V12 (Social Service Director) stated the following, I update the pass list for the front desk according each residents current doctor's orders. I was not aware that R5 did not have a doctor's order to go out on pass. Any nurse in the facility has the authorization to update a resident's orders per Doctor. On 8/18/2025 at 4:55 pm, V26 (Medical Doctor) stated the following, All patients need a doctor's order to go out on pass and In order to go out overnight, the patient's family would have to sign the patient out of the facility. If a patient does not sign back into the facility after being out, the Doctor, family and facility administrator should be notified immediately. Anything could happen to the resident in a short period. I personally know of an incident involving a resident getting hit by a train after leaving a facility unauthorized.On 8/20/2025 at 2:50 pm V11 (Registered Nurse/ RN) stated the following, We (nurses) usually give the resident the pass to leave. I gave R5 a pass on the day that he left (8/9/25). I was not aware that R6 did not have a physician's order to leave the facility. Before we (nurses) were not checking the pass privileges before resident leaves but now we do. When a resident goes out on pass, they have be back at the facility by 4:00 pm. There is a two-hour rounding documented by the CNAs. If a resident is not here by 4:00 pm, we must notify the DON (Director of Nursing) immediately and investigate.On 8/20/25 at 3:30 pm, V1 stated that he could not locate the resident rounding checklist (roster) for the third floor (R5's floor) for 8/11/25.R5's Nurse's Note dated 8/11/25 at 10:19 pm documents, R5 left on pass and failed to return.R5 Physician Order sheet documents the following active order as of 7/22/25, may not go out on pass. Facility Front Door List dated 8/12/25 documents R5's pass privileges as ‘with supervision'.Facility's Resident Sign-out Sheet dated 811/25 documents, R5 signed out of the facility at 1:30 pm.Missing Persons Police Report dated 8/12/25 documents R6 missing as of 8/11/2025 at 1:30 pm.An IJ occurred when: R6 signed out at the receptionist and left the faciity on [DATE] at 9:00 am with temperatures over the weekend ranging in the 90s and did not return until eight days later; the facility failed to conduct resident checks (every two hours), therefore did not notice that R6 was not in the facility on 8/9/25 until around 8:00 pm; R6's assigned nurse (V5) did not notify management (Administrator or Director of Nursing) that R6 did not return to the facility until hours after 4 pm curfew (at 8:18 pm).R5 left the facility unsupervised and without a doctor's order on 08/11/25 at 1:30pm. R5's assigned nurse (V11) did not follow Doctor's order regarding R5's pass privileges; The facility failed to ensure R5's safety as he was allowed out of the facility (unauthorized); staff did not notice that R6 was not in the facility on 811/25 until around 9:00 pm; V5 (LPN) did not notify management that R5 did not return to the facility until hours after 4 pm curfew (at 9:15 pm); as of 8/21/25, R5's whereabouts still could not be confirmed.And when R7 eloped from the facility shortly after his admission on [DATE] during a smoke break around 2:00 pm; R7 was never assessed for smoking or elopement risk prior to being permitted outside to smoke; As of 8/21/25, R7's whereabouts still could not be confirmed.On 8/21/25, IDPH (Illinois Department of Public Health) was notified of R7's 8/11/25 elopement and R5's unauthorized leave on 8/11/25 (10 days after incidents occurred).On 8/21/25, IDPH (Illinois Department of Public Health) was notified of R6's unauthorized leave on 8/9/25 (12 days after occurrence). Facility Policy titled Wandering and Elopements documents, the facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents; if identified as at risk for wandering, elopement, or other safety issues, the resident's care plan will include strategies and interventions to maintain the resident's safety.Facility Smoking policy documents, the resident will be evaluated on admission to determine his/ her ability to smoke safely with or without supervision (per a completed smoking evaluation); The staff shall consult with the attending physician and the director of nursing services to determine if safety restrictions need to be placed on a resident's smoking privileges based on the smoking evaluation. Facility Outside Pass Policy documents, residents may not be considered for community outside pass privileges without physician order. Facility policy titled Missing Resident documents, at the beginning of each shift, during med pass, and each meal the staff shall account for all at-risk residents under their perspective care. Facility Census dated 8/12/2025 documents a total of 123 active residents. On 8/19/25 and 8/20/25, surveyor confirmed through record review and interviews that the facility took the following actions to remove the Immediate Jeopardy: (However deficiency remains at a level two because more time is needed to evaluate the implementation and effectiveness of staff training). 1. The reception desk and each nurse station were provided with updated list of residents who can and cannot go out on pass. This was initiated on 8/15/25 and ongoing. 2. Pass Orders were initiated for all residents by the DON (director of nursing)/designee. Out on Pass Orders will be reviewed for all admissions, readmissions, or change in status by the DON (director of nursing), Administrator, Social Services/ Designee. This was initiated on 8/15/25 and ongoing. 3. The Front desk staff were up-dated on the following pass procedures: Front desk staff will monitor return times for those out on pass; Each resident is expected to sign back into facility by 4:00 pm (unless previous overnight arrangements were made and approved); Immediate investigation and notification of missing person is initiated if a resident does not return from being out on pass: Investigation begins with a facility-wide search of resident; Notification of missing person to Administrator, DON/ designee and family of suspected absence as soon as practical; local area hospitals are contacted. This training was conducted on 8/15/25 and ongoing. 4. On 8/14/2025, Resident head count of the facility was initiated and documented by the DON; headcounts are conducted during shift change as part of the nurse-to-nurse shift reporting and when the staff identifies that a resident is missing; On 8/18/2025, Resident 2-hour rounding was initiated by Nurses and CNAs (Certified Nurse Assistants) on duty to ensure residents are accounted for; On 8/18/2025, head counts during smoking breaks initiated by Smoking Monitors/PRSC's/Maintenance staff/Designated staff monitoring smoke breaks; Residents are signed in and out of facility during smoke breaks. 5. Social Services Director/ Designee updated the facility elopement binders with pictures of residents and care plans with interventions for those who are restricted from leaving by physician's orders; elopement binders were placed in all nursing stations, kitchen, front desk, and department head offices; the elopement binder is updated when a new resident is added to the binder; A resident is added to the binder when the resident is identified with exit- seeking behavior/risk for elopement. Initiated on 8/15/25. 6. The Social Services Director/ Designee developed care plans for all residents identified with wandering behavior/ elopement risk on 8/15/25. 7. On 8/21/2025, IDPH was notified of R7's 8/11/25 elopement, R5's unauthorized leave on 8/11/25 and R6's unauthorized leave on 8/9/25.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report that one newly admitted resident (R7) eloped from the facil...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report that one newly admitted resident (R7) eloped from the facility; and failed to report that two residents (R5 and R6) left the facility unauthorized and did not return to the facility. This failure has affected three of fifteen residents in the sample and has the potential to affect all 123 residents that reside in the facility.R5 is a [AGE] year-old male with diagnoses of Schizophrenia, schizoaffective disorder, essential hypertension, tachycardia, and chronic obstructive pulmonary disease.R6 is a [AGE] year-old male with diagnoses of schizoaffective disorder, suicidal ideations, acute embolism, and thrombosis of unspecified deep veins of bilateral lower extremity, Gastro-esophageal reflux disease.R7 is a [AGE] year-old male with diagnoses of bipolar disorder, major depressive disorder, generalized anxiety, tachycardia, insomnia, and suicidal ideations.During investigation on 8/12/2025 at 11:15 AM, V1 (Administrator) stated the following, R5 left the facility alone on yesterday (8/11/2025) at 1:30 pm and has not returned to the facility. R7 eloped during a smoke break on yesterday (8/11/2025). R6 left the facility out on pass on 8/9/2025 and has not returned yet. I (V1) have been in contact with the police department and there is no new information regarding their whereabouts.On 8/12/25 at 12:21pm, V2 Director of Nursing (DON) stated that a Physician order is needed for any resident to leave the facility and that if a resident does not return by 4:00 pm, administration should be notified immediately for further instructions to be carried out. On 8/12/25 at 2:00 pm, V4 (LPN/ Licensed Practice Nurse) stated the following, when R6 went out on pass on 8/9/25 I gave him a pass at 1:30 pm. My shift ended at 3:30 PM. When I was leaving that day (8/9/25), I informed V5 (LPN) that R6 had not returned yet since V5 was R6's night nurse. When I came in the next day (8/10/25), I also notified management once I realized that R6 still had not returned to the facility.On 8/13/25 at 12:23pm, V1 stated that he had been in contact with the police department and that there was no information regarding the whereabouts of R5 and R6. At that time V1 also stated that he was not aware that he had to report missing residents to the State Agency.Employee statement written by V6 (Smoking Monitor) on 8/11/25 documents, V27 (Smoking monitor) had lit R7's cigarette and sat down. I (V6) was bringing the wheelchair (residents) up (the ramp back into the facility) and as I was focusing on that, R7 started to get up and began walking away from the smoking area. V27 was following him and asked where he (R7) was going. The moment R7 passed the curb of the sidewalk. I (V6) had went up the ramp and yelled out to the receptionist to announce a code 99 over the intercom. A code 99 stands for a resident who is fleeing or running away from the facility. R7's Medical Chart excludes an elopement assessment, elopement care plan, smoking assessment/ agreement or smoking care plan.R5's Nurse's Note dated 8/11/25 at 10:19 pm documents, R5 left on pass and failed to return.R5 Physician Order sheet documents the following active order as of 7/22/25, may not go out on pass. Facility Front Door List dated 8/12/25 documents R5's pass privileges as ‘with supervision'.Facility's Resident Sign-out Sheet dated 811/25 documents, R5 signed out of the facility at 1:30 pm.Missing Persons Police Report dated 8/12/25 documents R6 missing as of 8/11/2025 at 1:30 pm.R6s' Nurse's Note dated 8/10/2025 at 12:27 pm and authored by V4 (LPN) documents, writer called 911 of missing person since yesterday. R6 did not return to the facility by 4:00 pm. R6s' Nurse's Note dated 8/10/2025 at 10:34 pm documents, R6 has not returned back to the facility. Facility's Resident Sign-out Sheet dated 8/9/2025 documents excludes R6's signature.R6's Nursing Progress notes excludes any documentation on 8/9/25 of R6 signing out of the facility. Facility Census report dated 8/11/25 excludes R5, R6 and R7 as active residents.Facility reportable binder excludes reported incidents regarding R5, R6 or R7.Facility's undated policy titled Accidents and Incidents-Investigating and Reporting documents in part: All accidents or incidents involving residents, employees,visitors,vendors,etc.,occurring on our premises shall be investigated and reported to the administrator; Policy Interpretation and Implementation:2.(a)The date and time the accident or incident took place;(b) The nature of the injury/illness;(g) The time the injured person's physician was notified, as well as the time the physician responded and his or her instructions;(h)The date/time the injured person's family was notified and by whom;(n)The signature and title of the person completing the report;(4)The nurse supervisor/charge nurse and/or the department director or supervisor shall complete a Incident report and submit the original to the director of nursing services within 24 hours of the incident or accident.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop a person-centered behavior care plan to address the residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop a person-centered behavior care plan to address the resident's mental and psychosocial needs in an effort to attain or maintain the resident's highest practicable mental and psychosocial well-being. This failure affected 1 (R8) resident reviewed for care planning in the total sample of 15 residents. Findings include:R8's admission Record documented that R8's initial admission was on 07/09/2025; and R8's diagnoses: (include but not limited to) schizoaffective disorder, depression, and mild intellectual disabilities. R8's (08/15/2025) care plan documented, in part SOCIALLY INAPPROPRIATE/ MALADAPTIVE BEHAVIORS. displays socially inappropriate and maladaptive behavior. A history of dysfunctional behavior, mental illness diagnoses, anger, agitated depression, Restless/agitated behavior (rocking, picking, banging, etc.). Of note, inappropriate/maladaptive behavior care plan was initiated on 08/15/2025, the day this surveyor requested for R8's behavior care plan. R8's (Date Initiated: 08/15/2025) care plan documented, in part VERBALLY PHYSICALLY ABUSIVE BEHAVIOR. demonstrates behavioral distress attempting to push, shove, scratch, hit, slap, kick, grab or otherwise harm another person, Being challenged by mental illness, Ineffective coping mechanisms., Physically abusive behavior when agitated, Poor verbal skills and inability to express self in more appropriate language., Use of profanity, demeaning statements, verbal threats and yelling at others., Verbally abusive behavior when agitated. On 08/15/2025 at 11:38am, V13 (Escort) stated he (R8) gets angry really quickly; that she saw him (R8) got upset really fast. V13 stated she witnessed him (R8) asking for food and the staff told him No, he raised his voice and mumbled ‘Why?' Repeatedly. On 08/16/2025 at 11:28am, V16 (Psychiatric Rehabilitation Services Assistant) stated she (V16) had seen him (R8) upset when they were doing paperwork and he (R8) wanted her (V16) to write something and when she (V16) asked him to wait, he kicked the Social Service office's door. The incident of kicking happened on 07/28/25. That behavior should have been care planned on the day the behavior was observed to ensure who sees the behavior of kicking knows what to do. On 08/16/2025 at 1:14pm, V3 (Psychiatric Rehabilitation Services Coordinator) stated when this surveyor requested for (R8) behavior care plan, she (V3) realized she messed up because she did not put any behavior care plan for him (R8). That any moment a behavior is exhibited by the resident, that behavior should be care planned so when the behavior is repeated, an intervention can be implemented to deescalate the behavior. V3 stated he (R8) is quick to anger, and it felt like he (R8) is having tantrums. His (R8) being quick to anger is not care planned. And it should have been 100% care planned. The (undated) Comprehensive Person-Centered Care Plans documented, in part A comprehensive, person-centered care plan that includes measurable objectives and timetables to [NAME] the resident's physical, psychosocial and functional needs is developed and implemented for each resident. 8. The comprehensive, person-centered care plan will: b. describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. G. incorporate identified problem areas. 13. Assessments of residents are ongoing, and care plans are revised as information about the residents and the residents' conditions change. 14. The interdisciplinary team must review and update the care plan: a. when there has been a significant change in the resident's condition.
Aug 2025 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0887 (Tag F0887)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure that COVID vaccinations, consents and education were docume...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure that COVID vaccinations, consents and education were documented for four residents. This failure has the ability to affect all 122 residents that reside in the facility. Findings include:R6 is [AGE] years old with diagnoses including, but not limited to: paranoid schizophrenia, bipolar disorder, other asthma, gastro-esophageal reflux disease without esophagitis, and hypothyroidism.R7 is [AGE] years old with diagnoses including, but not limited to: schizophrenia, anxiety disorder, essential hypertension, vitamin D deficiency and vitamin B12 deficiency anemia.R8 is [AGE] years old with diagnoses including, but not limited to: major depressive disorder, panic disorder, hyperlipidemia, dorsalgia and prediabetes.R9 is [AGE] years old with diagnoses including, but not limited to: schizoaffective disorder, essential hypertension, depression, and anxiety disorder.During investigation on 8/4/2025 at 2:15 PM, V5 (Regional Administrator) stated, I spoke with the Nurse consultant (V6), and he (V6) stated that there is no documentation of COVID education for residents. The previous DON (Director of Nursing) handled all of the COVID documentation and apparently it was not being done. V6 has been working on transitioning from paper to electronic documentation.On 8/4/2025 at 2:34 PM, V6 (Direct of Clinical Special Projects) stated, The last I heard is that COVID vaccines are highly recommended but not forced. We do offer the vaccine to all residents and employees but, there has been a couple of leadership changes so I don't know the process to keep track of the immunizations. Upon admission we ask the resident if they want the vaccine and document it. I don't know 100% how the vaccine status is audited. As of today, I don't have a baseline or audit of the Vaccines. I recently partnered with a local pharmacy in order to audit all residents' vaccination status and also to come out to receive consents and give all the residents vaccines that may be missing. We will then gather all of the information and enter it into a spreadsheet. The policy states that the COVID vaccine should be offered to everyone and if a resident or staff member declines the vaccine, it should be documented in their records.On 8/6/2025 at 11:23 AM, V3 (Infection Control Nurse/RN) stated, I have been the IP nurse (Infection Prevention) since April 2025. I have not used a spread sheet. I have not conducted an audit of the COVID vaccines yet because I went on vacation. V3 stated the purpose of documenting COVID consents is to keep track of everyone that consented or declined the vaccination. If a resident is diagnosed with COVID, it could potentially affect all residents here.On 8/6/2025 at 2:20 PM, V2 (DON/ Director of Nursing) stated, If there is no signature that the resident refused the COVID vaccine, I would still trust the nurse. In the past, we have used signatures for vaccine consents and declination, but lately we have been getting verbal refusals of the vaccine. I will educate the nurses to get a signature of refusal and also to document it in the resident's immunization record. There is no documentation of R6, R7, R8 or R9's COVID consent or vaccination.R6's Immunization record documented; no data available.R7's Immunization record documented; no data available.R8's Immunization record documented; no data available.R9's Immunization record documented; no data available.Facility policy titled COVID-19 Vaccination documents, to promote the health of our residents and employees by minimizing the risk of transmission of COVID-19; the facility will provide education to facility staff and residents regarding the availability of the vaccine; the infection preventionist, or designee, will ensure that the resident's medical record includes documentation that at a minimum, the resident and or/ resident representative was provided education regarding the vaccine they were offered if they accepted and received the vaccine or the reason for their refusal; the facility will maintain consent/ declination/ exemption forms in the medical record for resident or in the personnel file for facility staff.Facility policy titled Vaccination of Residents documents, all residents will be offered vaccines that aid in preventing infectious diseases unless the vaccine is medically contraindicated or the resident has already been vaccinated; if vaccines are refused, the refusal shall be documented in the resident's medical record.
May 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review the facility failed assure the resident right to be free of physical abuse in 1 of 3 (R1)...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review the facility failed assure the resident right to be free of physical abuse in 1 of 3 (R1) residents in a total sample of 8 residents. This failure resulted in R1 having bleeding lips, bump to right temporal area and feelings of fearing for his life. Findings include: The following incident took place on 4/28/25, around dinner time in the facility dining area. R1 is a [AGE] year-old male with diagnoses including Schizophrenia, Seizures, Depression, Scoliosis and Post-Traumatic Stress Disorder. R1 was first admitted to the facility on [DATE]. R1 has a BIMS (Brief Interview of Mental Status) score of 15/15. R1 is care planned for including alteration in mental health function due to Schizophrenia and Depression. On 4/28/25, R1 was involved in a physical and verbal altercation with another resident R2. The altercation resulted in R1 having bleeding on lips and bump to right temporal area. R2 is a [AGE] year-old male resident with diagnoses including Schizoaffective Disorder, Bipolar Type, Diabetes 2, Anxiety and Epilepsy. R2 has a BIMS (Brief Interview of Mental Status) score of 15/15. R2 was first admitted to the facility on [DATE]. R2 is care planned for alteration in mental health function. Per nurse notes on 4/25/25, R2 was hospitalized due to aggressive behavior. On 4/28/25, R2 had a physical altercation with R1. On 5/12/25, at 11:43 AM, R1 stated I was at the table. I walked past R2's table. He got up and knocked me to the floor. R2 started punching me in the face at least 10 to 12 times. I got a bloody lip and a swollen face. My leg and arm hurt. There was kitchen staff standing in the doorway, but they didn't do anything. R4, my roommate, was there and stopped R2 from hitting me. I went to the DON (Director of Nursing) and told her what happened. The nurse took care of my lip. The police came and said they couldn't do anything since this is a mental institution. They took me to the hospital, but I didn't want to wait and came back to the facility. I was very traumatized and feared for my life when the incident happened. Facility document titled IDPH Incident/Accident Report Notification dated 5/2/25, includes statement R2 did have a physical altercation with resident R1. Both residents were separated immediately. R2 was transferred to the hospital due to aggressive behaviors and was admitted to inpatient psychiatric unit. R1 is currently a resident of the facility and feels safe in the building. He does not have any concerns during investigation or at the conclusion. Resident care plan has been updated accordingly. R2 is currently at hospital on inpatient psychiatric unit. Upon readmission resident will be reassessed and care plan will be updated accordingly. R1's progress note dated 4/28/2025, notes this writer was called in the office to assist resident and to take his vital signs Blood Pressure/BP: 141/88 Resting Respirations/RR: 18 Heart Rate/HR:88 temp:97.6 Oxygen Saturation/spo2: 98%. R1 noted bleeding on his lip. R1 stated he got hit in the dining room by another resident. Staff assessed R1. R1 was observed with no bruising. Staff noted bump on his right temporal area and applied ice. R1 was given tylenol 650mg for his pain until police came to interview and escort him in the hospital. R1 refused to call family regarding incident. Medical doctor was notified. R1 was escorted to the hospital by the police department. Progress note dated 4/28/2025, notes R1 came back in the facility. He left the hospital because he is waiting in the waiting room for a long time. He cannot wait for a long time. This nurse notified the physician with new orders for x-rays of his leg and right arm. Vitals are stable and R1 took his meds for the night. As stated above in progress note, R1 left the hospital before being assessed. No hospital record is available. Progress note dated 4/28/2025, notes writer notified physician regarding resident leaving hospital AMA (Against Medical Advice) in the emergency department due to trauma incident. Per the medical doctor, may order x-rays of the spine, right hand, and right leg to rule out fracture. Writer called medical diagnostic for x-ray. Progress note dated 04/30/2025, notes x-ray result came back normal. (no fractures). On 5/12/25, at 1:13 PM, V6 (Dietary Aid) stated on 4/28/25, we heard a commotion in the dining area. I was in the kitchen. When I looked in the dietary area R1 and R2 were not fighting but other staff were in there. On 5/12/25, at 1:20 PM, V7 (Dietary Aid) stated I was washing dishes when I heard a tray hit the floor in the dining area. I did not see what happened. V6 (Dietary Aid) looked and said he didn't see any altercation at the time, but staff were in there talking to R1 and R2. On 5/12/25, V8 (Registered Nurse/RN) stated I saw him (R1) in office. I gave him ice and did vital signs. He sat with me at the nurses' station to keep an eye on him. He complained of injury on head, right leg, right hand, and right hip. I put a splint on the right hand. The physician was notified and ordered R1 to the hospital emergency room. R1 went to hospital but he refused to wait for brain scan and came back to facility. I told the physician, and he just ordered x-rays at the facility. The x-rays turned up negative. On 5/12/25, at 11:31 AM, V5 (PRSD) stated R1 and R2 were in a physical altercation. R1 went to pick up R2's tray at lunch as he was trying to help the kitchen staff. R2 got up and knocked R1 to the floor. R2 punched him in the face multiple times. R1 reported the incident to staff. R1 sustained a bloody lip. R1 went to the hospital but left the waiting room. R1 came back to facility. R2 was sent out to the hospital for evaluation and has not returned. R2 has never physically assaulted anyone in the facility before. This is the first time he has ever hit anyone. On 5/13/25, at 12:48 PM, V12 (Physician) stated the nurse notified me of the altercation between R1 and R2. R1 was struck in the head and also was put on the floor. R1 complained of pain to head, right arm, right leg, and back. I ordered R1 to the hospital for evaluation. R1 refused and left the hospital after being brought to the hospital. R1 returned to facility. I ordered x-rays at the facility. The x-rays came back negative for any injury. R1 was monitored for any more serious head injury. R1 did get a bloody lip and that was treated at the facility. That is all I could do. When someone gets hit in the head there is potential for serious injury. Facility policy titled Abuse Prevention Program, Policy Statement shows Our residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat resident symptoms.
May 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to follow their elopement policy and procedure consistently with profes...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to follow their elopement policy and procedure consistently with professional standards of practice placing the resident's health and safety at risk for one (R1) resident out of three residents reviewed in a total sample of three. Findings include: On 04/29/2025, at 12:19 PM, V4 (Registered Nurse) states that R1 is alert and oriented but is forgetful. V4 states that R1 is ambulatory with a steady gait and is a smoker. V4 was informed that R1 eloped this past Friday on 4/25/25, during the 10:00 AM smoking break despite someone monitoring the residents. V4 said the police brought R1 back, but he continued to be verbally aggressive and unpredictable. The nurse that evening sent him out per doctor ' s order. On 4/29/2025, at 12:58 PM, V5 (Social Services Director) states that the smoking times are 10:00 AM, 2:00 PM, 4:00 PM, and 6:00 PM. V5 states that the smoking area consists of outside benches. It is not enclosed. It is an open area and at least one staff must be there monitoring the residents. V5 states that the staff member monitoring the residents must have a walkie talkie (hand-held, portable, two-way radio transceiver). V5 states V6 (former activity aide) was terminated after this situation happened . On 4/29/2025, at 2:09 PM, V3 (Director of Nursing) states that V6 (former activity aide) was terminated yesterday because of R1 ' s elopement on 4/25/25. V3 stated R1 ran away during smoking time. Instead of notifying other staff immediately, V6 notified V11 (Receptionist) in passing as she was placing a key back in the front office. V6 mentioned it to V11 around 10:45 AM. V3 states smoking time is from 10:00 AM to 10:30 AM. On 4/29/2025, at 2:27 PM, V11 (Receptionist) stated I was sitting on my computer desk working when V6 (former activity aide) walked in the front office putting the key back. V6 told me for your information, R1 eloped, and you know the crazy part, I couldn't go after him because I was out there with the other residents. After that I immediately went to look for V3 (Director of nursing). V3 told me to page a code 99. V11 stated any moment any resident elopes, the staff are supposed to endorse it to the front office and management immediately and page a code 99. That informs everybody that a resident eloped. Any moment that a resident escaped, we are supposed to endorse it right away, so someone can go after the resident, to see if they can convince the resident to come back, and make sure the resident is OK . R1's current face sheet documents R1 is a [AGE] year-old individual admitted to the facility on [DATE], with diagnoses not limited to: schizophrenia, unspecified, major depressive disorder, single episode, unspecified, nicotine dependence, unspecified, uncomplicated. R1 ' s progress note dated 4/25/25, 11:00 AM, documents in part notified that during smoke break, R1 ran away. Writer notified R1 ' s mom and reported to the police regarding a missing person. Writer checked with nearby hospitals. R1 ' s progress note dated 4/25/25, at 9:16PM, documents in part police brought the resident back to the facility. R1 is physically and verbally aggressive, and non-directable. R1 remains a threat to himself and others. Writer notified medical doctor. An order was given to send the resident to the hospital for psych evaluation. Facility document dated 09/1/2024, titled wandering and elopements documents in part the facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. If an employee observes a resident leaving the premises, he/she should: a. attempt to prevent the resident from leaving in a courteous manner; b. get help from other staff members in the immediate vicinity, if necessary; and c. instruct another staff member to inform the charge nurse or director of nursing services that a resident is attempting to leave or has left the premises.
Apr 2025 2 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to prevent and protect residents from physical abuse. This failure aff...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to prevent and protect residents from physical abuse. This failure affected 2 (R1 and R2) out of 7 residents reviewed for abuse. R1 and R2 had a brawling incident on 3/28/25 that resulted in R2 having a nosebleed. The findings include: R1's admission record showed admission date on 2/24/2025 with diagnoses not limited to Schizophrenia, Insomnia, Anorexia, Attention-deficit hyperactivity disorder, predominantly inattentive type. MDS (Minimum Data Set, dated [DATE] showed R1's cognition was intact. R2's admission record showed admission date on 1/13/2025 with diagnoses not limited to Schizophrenia, Bipolar disorder, Depression, Essential (primary) hypertension, Insomnia. MDS dated [DATE] showed R2's cognition was intact. On 4/20/25 at 9:22AM R2 sitting on the side of the bed, alert and oriented x/times 3, verbally responsive. R2 stated R2 has been residing in the facility since mid-January 2025. He (R2) is ambulatory with steady gait, no assistive device. He (R2) said on 3/28/25, there was a fight/physical contact incident between him (R2) and R1. R2 said he (R2) was in the lobby when he (R2) was looking in R1's direction. R2 stated R1 looked back at him (R2) and said, what the F*** are you looking at? R2 then stated who are you talking to? R2 said R1 went to him and started attacking him. R2 said R1 purposely/deliberately hit him with his fist on his chin and nose. R2 said R1's fist touched his nose and chin. R2 said he (R2) did not fight or hit back R1. He (R2) said V9 (Escort), V11 (Activity Aide), V16 (Maintenance Director) were present during the fight/brawling incident and were able to separate them right away. R2 said he had a bloody nose and was assisted by V16 to the 4th floor nurse's station to be checked. R2 said there was mild pain to his nose and chin after the fighting incident. R2 stated after he was checked by the nurse on the floor, he requested V16 to bring him down to the lobby to speak with DON/Director of Nursing to file a grievance regarding the incident between him and R1. R2 said as he was at tin lobby on the 1st floor and R1 was on other side of the lobby by the 1st floor dining room, R1 attacked him again. R2 said R1 keep charging, swinging his arm and hitting him with his fist. R2 said he hit R1back with his fist and landed on R1's chin, chest and arm. R2 said he grabbed R1's leg and took him down to the ground. R2 said staff was having a hard time separating them. R2 stated Police and paramedics came. R2 stated he and R1 were sent to the hospital. On 4/20/25 at 9:55AM R6 sitting on the side of the bed, alert and oriented x 3, verbally responsive. R6 said R1 is his roommate and has been out on pass. R6 said he witnessed the fight between R1 and R2 on 3/28/25. R6 stated he was in the lobby waiting for trust fund and he saw R1 moving towards R2. R6 said he saw R1strike/punch/hit R2. R6 stated R2's fist landed / hit R1's chest, chin a couple of times. R6 stated he saw R1 on the ground, bleeding a little bit. R6 said the fight happened so fast and staff were trying to separate them. R6 stated police and paramedics came to the facility. R6 said it looks like R1 was hurt because he was transferred to the hospital. On 4/20/25 at 10:02AM R7 by the dining room (1st floor), ambulatory with steady gait, alert and oriented x 3, verbally responsive. R7 said on 3/28/25, there were 2 physical fight incidents between R1 and R2 in the lobby. R7 stated R1 and R2 exchanged punches/hit each other. R7 said R1 and R2's fist landed or touched each other's face. R7 stated he saw R1 on the floor by the lobby. On 4/20/25 at 10:06am V6 (Activity Director) stated on 3/28/25 there was an incident between R1 and R2. V6 stated V6 was in a meeting and heard the commotion. V6 stated V6 went out and saw staff separating R1 and R2. V6 said, about 30 - 45 minutes later, he heard a commotion again in the lobby and saw R1 and R2 were on the floor. V6 stated he did not see the actual fight, but police came to the facility and intervene. On 4/20/25 at 10:34am V9 (Escort) said on 3/28/25, there were 2 separate fights between R1 and R2 in the lobby. V9 said R1 and R2 physically hit each other, throwing punches and staff were able to separate them right away. V9 said the 2nd fight happened in the lobby again. V9 stated R1 and R2 coming out of the dining room by the lobby going towards each other. V9 said it's hard to break up 2 men fighting. V9 stated staff called for help. V9 said she saw R1 on the floor / pinned down to the ground. V9 stated the fight happened so fast, police and paramedics came to the facility. On 4/20/25 at 10:57am V11 (Activity Aide) stated on 3/28/25 there was a physical fight that happened in the lobby (1st floor) between R1 and R2. V11 said, R2 was coming from the activity room (1st floor) and R1 was waiting for the elevator (1st floor). R2 was telling R1 what B**** Ass you're looking at. V11 said R1 told R2 that he was tired of picking at him. V11 said R1 and R2 exchanged words, started charging at one another. V11 said R1 and R2 started fighting/exchanging punches. V11 said R1 and R2 physically hit each other on the face and chest. V11 said it was willful and deliberate physical fight between R1 and R2 and staff was able to separate R1 and R2. V11 stated V16 (Maintenance Director) kept R2 by the dining room and R1 by the door in the lobby. V11 said both R1 and R2 were kept on the first floor. V11 stated the 2nd fight happened about an hour later between R1 and R2. V11 said R1 and R2 exchanged blows, they hit each other. V11 said R1 and R2's fists landed on each other's face, arm, chest whatever was open to be hit. V11 said both R1 and R2 were on the ground / floor in the lobby. V11 stated R1 was pinned down on the ground and was crying. V11 stated she heard R1 complaining of back pain. V11 said staff called police to the facility. V11 said R1 was handcuffed. V11 said the 2nd fight could have been prevented if R1 and R2 were not seeing each other or were not placed in the same location (1st floor). On 4/20/25 at 11:17AM V13 (RN/Registered Nurse nursing supervisor) stated she been working in the facility for 17 years. She said had witnessed the physical fight between R1 and R2 on 3/28/25 at the lobby. She said she was inside V2's (DON/Director of Nursing) office when she heard a commotion. V13 stated she went to the lobby and saw R1 and R2 physically punching / hitting each other on the face. V13 stated police were called. V13 said both R1 and R2 were on the ground/floor in the lobby. V13 said police and paramedics came to the facility and R1 and R2 were transferred to the hospital. On 4/20/25 at 12:19PM V16 (Maintenance Director) stated there were 2 physical fight incidents between R1 and R2 on 3/28/25 in the lobby (1st floor). V16 said they were in a meeting and heard a commotion. V16 said they went to the lobby, R1 and R2 were separated by staff already. V16 said R1 was moved to the door by the lobby. V16 stated he saw R2 with blood on his right-hand finger. V16 said, R2 appeared to have been assaulted, he was breathing heavy and was escorted to the 4th floor for the nurse to see him. V16 Stated R2 was checked by the nurse on the 4th floor. V16 said R2 wanted to press charges against R1 and requested to be brought back down to the 1st floor lobby. V16 said R1 was by lobby door and when R2 was coming out of the elevator, words were exchanged between R1 and R2 who were yelling and screaming at each other. V16 said R2 was by DON's office in the lobby and R1 was by the door in the lobby. V16 said it happened so fast, when R1 ran towards R2, R1 swung and hit R2 on the side of the head. V16 said R1 and R2 were hitting each other's face. V16 stated R1 put R2 on a head lock and choking him. V16 said he tried to go in between to separate R1 and R2. He said on the process of separating both residents, the 3 of them ended on the ground / floor at the lobby. V16 said he was able to remove R1's arm from R2's neck to release the pressure from a head lock. Ambulance came, R1 and R2 taken to the hospital. V16 said there was willful and deliberate physical contact between R1 and R2. V16 stated if he was trained better regarding abuse, then then the 2nd fight could have been prevented. V16 said he should not bring R2 back in the same location where R1 was. V16 stated he did not receive a specific procedure on how to deal abuse. On 4/20/25 at 12:44PM V2 (DON/Director of Nursing) said on 3/282/25, they were in a meeting when she heard a commotion. V2 stated we went to the lobby and saw R1 and R2 being separated by staff. V2 said V2 did not witness the physical fight incident between R1 and R2. V2 said R2 sustained a bloody nose after a fight incident as reported to her by nurse on duty V17 (Agency LPN/Licensed Practical Nurse). V2 said she was not sure if there was a complaint of pain. V2 said, 2nd fight happened early afternoon about an hour later from the 1st fight. V2 said R1 and R2 get to each other again. V2 said that it was reported to her that R1 and R2 had a physical fight, punch / hit each other on the face. Stated she saw R1 on the ground / floor at the lobby with police and R2 was in the dining room [ROOM NUMBER]st floor. V2 said the 2nd fight could have been prevented if R1 and R2 were not placed/kept in the same location (1st floor) after the first incident. On 4/21/25 At 1:41PM V1 (Administrator) was interviewed via phone and stated he has been an administrator in the facility for 3 weeks and he is the Abuse coordinator. He said he was not in the building on 3/28/25, when R1 and R2 had a physical altercation. V1 stated it was reported to him and staff were able to separate both residents (R1 and R2). He said one of the residents had a bloody nose. He said he is aware of the 1st and 2nd fight as it was reported to him. V1 said if R1 and R2 were not in the same location (lobby), the 2nd fight could have been prevented. On 4/20/25 and 4/21/25, R1 was out on pass, surveyor attempted to call R1 multiple times to no avail. Care plan dated 3/17/25 showed in part: R1 has a history of aggressive/inappropriate behavior. Has exhibited problems with self-management and self-regulation and displays socially inappropriate maladaptive behavior. R1's Nurse's Note dated 3/28/2025 showed in part: Resident had an altercation with another resident and another resident highly agitated verbally and physically aggressive. 911, police came and took over and was transferred to the hospital. R1 was admitted in the hospital with diagnosis of bipolar disorder. R2's Nurse Note dated 3/28/2025 showed in part: R2 had an altercation with another resident and another resident highly agitated verbally and physically aggressive. 911, police came and took over and R2 was transferred to hospital with petition. R2 admitted in the hospital with diagnosis of bipolar disorder. R2's care plan dated 1/13/25 showed in part: R2 has an alteration in mental health function related to diagnosis of Schizophrenia., Bipolar Disorder. On 3/7/25, R2 was highly agitated and verbally aggressive, with paranoid behavior, sent out to hospital. Facility's final incident report submitted to IDPH dated 4/1/25 showed in part: R1 was interviewed and stated this morning 3/28/25, at approximately 7am, he pressed elevator button and R2 made inappropriate remarks towards him. Later, when R1 encountered in the facility's office, R2 act in a disrespectful manner, making disparaging comments saying, Boy watch where you are pressing the button and continued staring at him throughout the day. R1 confronted R2's behavior, he physically pushed R1, leading to a confrontation in which R1 had to defend himself. Later in the day, R2 once again targeted R1 with his actions, provoking and taunting R1. When R1 approached R2 to address the situation, R2 attempted to physically lift R1 off the ground by grabbing his legs, prompting R1 to defend himself by restraining R2. R2 was interviewed and stated, he had to defend himself. An investigation was completed and concluded there was a physical altercation between two residents. Both residents were discharged to the hospital for evaluation on 3/28/25 and were admitted with diagnosis of bipolar disorder. R1's hospital records dated 3/28/25 showed in part: R1 came to hospital ED (Emergency Department) for aggression. R1 was cooperative but very anxious about being in the hospital. Per report, R1 was noted to be verbally and physically aggressive towards peers at the nursing home and was threatening other peers and staff. R2's hospital records dated 3/29/25 showed in part: R2 was sent to the ER (Emergency Room) from the nursing home with a petition due to aggressive behavior. R2 reportedly had a physical and verbal altercation with another resident and was hit on the nose. Facility's policy on resident rights dated 11/2020 showed in part: To be free from verbal, sexual, physical and mental abuse. Facility's abuse prevention program policy and procedure dated 1/4/18 showed in part: This facility desires to prevent abuse.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow their abuse prevention program policy and procedure to check...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow their abuse prevention program policy and procedure to check and review the criminal history background check within 24 hours of admission for one (R2) out of seven residents reviewed for abuse, and to ensure two staff (V8, V16) were educated and fully understood their abuse prevention program policy and procedure. This failure had the potential to affect all 48 residents residing on the fourth-floor unit. Finding Include: On 4/20/25 at 9:32 AM, interviewed V8 (Agency Licensed Practical Nurse) and stated she is the nurse in charged on the fourth floor. V8 stated it's her first day in the facility. Surveyor asked V8 about the facility's abuse policy. V8 stated she does not know who the abuse coordinator is and who to report abuse to. V8 stated she never received any abuse in-service or education. V8 stated she is the only nurse in charged for all the residents on the 4th floor. The facility's Abuse Prevention Program Facility Policy and Procedure dated 1/4/18 documents in part: during orientation of new employees, the facility will cover at least the following topics: Sensitivity to resident and resident needs; What constitutes abuse, neglect, exploitation, mistreatment and misappropriation or resident property; Staff obligations to prevent and report abuse, neglect, exploitation, mistreatment and misappropriation of resident property. The facility's Resident Listing Report printed on 4/20/25 shows there were 48 total residents residing on the fourth floor. R1's admission record showed admission date on 2/24/2025 with diagnoses not limited to Schizophrenia, Insomnia, Anorexia, Attention-deficit hyperactivity disorder, predominantly inattentive type. MDS (Minimum Data Set, dated [DATE] showed R1's cognition was intact. R2's admission record showed admission date on 1/13/2025 with diagnoses not limited to Schizophrenia, Bipolar disorder, Depression, Essential (primary) hypertension, Insomnia. MDS dated [DATE] showed R2's cognition was intact. On 4/20/25 at 9:22AM Observed R2 sitting on the side of the bed, alert and oriented x 3, verbally responsive. Stated has been residing in the facility mid-January 2025. He is ambulatory with steady gait, no assistive device. He said on 3/28/25, there was a fight / physical contact incident between him and R1. R2 said he was at the lobby when he was looking at R1's direction. R1 look back at him and said, what the F*** are you looking at? R2 then stated who are you talking to? R2 said R1 went to him and started attacking him. R2 said R1 purposely / deliberately hit him with his fist on his chin and nose. R2 said R1's fist touched his nose and chin. He said he did not fight or hit back R1. He said V9 (Escort), V11 (Activity Aide), V16 (Maintenance Director) were present during the fight / brawling incident and were able to separate them right away. R2 said he has blood in his nose and was assisted by V16 to the 4th floor nurse's station to be checked. He said there was a mild pain on his nose and chin after the fighting incident. R2 stated after he was checked by the nurse on the floor, he requested V16 to bring him down to the lobby to speak with DON / Director of Nursing to file a grievance regarding the incident between him and R1. R2 said as he was at the lobby on the 1st floor and R1 was on other side of the lobby by the 1st floor dining room, R1 attacked him again. R2 said R1 keep charging, swinging his arm and hitting him with his fist. R2 said he hit back R1 with his fist and landed on R1's chin, chest and arm. He said he grabbed R1's leg and took him down to the ground. R2 said staff was having a hard time separating them. Stated Police and paramedics came. Stated he and R1 were sent to the hospital. On 4/20/25 at 9:55AM Observed R6 sitting on the side of the bed, alert and oriented x 3, verbally responsive. He said R1 is his roommate and has been out on pass. R6 said he witnessed the fight between R1 and R2 on 3/28/25. Stated he was at the lobby waiting for trust fund and he saw R1 moving towards R2. R6 said he saw the strike / punch / hit that R2 had been throwing to R1. R6 stated R2's fist landed / hit R1's chest, chin a couple of times. Stated he saw R1 on the ground, bleeding a little bit. R6 said the fight happened so fast and staff were trying to separate them. Stated police and paramedics came to the facility. R6 said it looks like R1 was hurt because he was transferred to the hospital. On 4/20/25 at 10:57am V11 (Activity Aide) stated on 3/28/25 there was a physical fight that happened at the lobby (1st floor) between R1 and R2. She said, R2 was coming out from the activity room (1st floor) and R1 was waiting for the elevator (1st floor). R2 was telling R1 what B**** Ass you're looking at. V11 said R1 told R2 that he was tired of picking at him. She said R1 and R2 exchanged words, started charging at one another, coming across with each other. V11 said R1 and R2 started fighting, exchanging punches. She said R1 and R2 physically hit each other on the face, chest. V11 said it was willful and deliberate physical fight between R1 and R2 and was able to separate R1 and R2. Stated V16 (Maintenance Director) keep R2 by the dining room and R1 by the door at the lobby. V11 said both R1 and R2 were kept on the first floor. She stated 2nd time fight happened about an hour later between R1 and R2. V11 said R1 and R2 exchange physical fight / fist, they hit each other. She said R1 and R2's fists landed on each other's face, arm, chest whatever is opened to be hit. V11 said both R1 and R2 were on the ground / floor at the lobby. Stated R1 was pinned down on the ground and was crying. V11 stated she heard R1 was saying pain at his back. She said staff called police and came to the facility. V11 said R1 was handcuffed. V11 said 2nd fight could have been prevented if R1 and R2 were not seeing each other or were not placed in the same location (1st floor). On 4/20/25 at 12:19PM V16 (Maintenance Director) stated there were 2 physical fight incidents between R1 and R2 on 3/28/25 at the lobby (1st floor). He said they were in a meeting and heard a commotion, went to the lobby, R1 and R2 were separated by staff already. V16 said R1 was moved at the door by the lobby. Stated he saw R2 with blood on his right-hand finger, R2 had said that he had blood in his nose. V16 said, R2 appears he was assaulted, he was breathing heavy and was escorted to the 4th floor for the nurse to see him. Stated R2 was checked by the nurse on the 4th floor. V16 said R2 wanted to pressed charges against R1 and requested to be brought back down to the 1st floor lobby. He said R1 was by lobby door and when R2 was coming out of the elevator, words were exchange, yelling and screaming at each other. He said R2 was by DON's office at the lobby and R1 was by the door at the lobby. He said it happened so fast, when R1 ran towards R2, swung and hit R2 on the side of the head. V16 said R1 and R2 were hitting each other's face. Stated R1 put R2 on a head lock and choking him. V16 said he tried to go in between to separate R1 and R2. He said on the process of separating both residents, the 3 of them ended on the ground / floor at the lobby. V16 said he was able to remove R1's arm from R2's neck to release the pressure from a head lock. Ambulance came, R1 and R2 taken to the hospital. V16 said there was a willful and deliberate physical contact between R1 and R2. Stated if he was trained better regarding abuse, then then the 2nd fight could have been prevented. V16 said he should not bring R2 back in the same location where R1 was. Stated he did not receive a specific procedure on how to deal abuse. On 4/20/25 at 12:44PM V2 (DON / Director of Nursing) said on 3/282/25, they were in a meeting when she heard a commotion. She went to the lobby and saw R1 and R2 were separated by staff. V2 said did not witness the physical fight incident between R1 and R2. She said R2 sustained bleeding in the nose after a fight incident as reported to her by nurse on duty V17 (Agency LPN/Licensed Practical Nurse). V2 said she was not sure if there was a complain of pain. V2 said, 2nd fight happened early afternoon about an hour later from the 1st fight. She said R1 and R2 get to each other again. V2 said that it was reported to her that R1 and R2 had a physical fight, punch / hit each other on the face. Stated she saw R1 on the ground / floor at the lobby with police and R2 was in the dining room [ROOM NUMBER]st floor. V2 said the 2nd fight could have been prevented if R1 and R2 were not placed / kept in the same location (1st floor) after the first incident. On 4/21/25 At 1:41PM V1 (Administrator) was interviewed via phone and stated has been an administrator in the facility for 3 weeks and he is the Abuse coordinator. He said he was not in the building on 3/28/25, when R1 and R2 had a physical altercation. V1 stated it was reported to him and staff were able to separate both residents (R1 and R2). He said one of the residents had a bloody nose. He said he is aware of the 1st and 2nd fight as it was reported to him. V1 said if R1 and R2 were not in the same location (lobby), the 2nd fight could have been prevented. On 4/20/25 and 4/21/25, R1 was out on pass, surveyor attempted to call R1 multiple times to no avail. Care plan dated 3/17/25 showed in part: R1 has a history of aggressive / inappropriate behavior. Has exhibited problems with self-management and self-regulation and displays socially inappropriate maladaptive behavior. R1's Nurse's Note dated 3/28/2025 showed in part: Resident had an altercation with another resident and another resident highly agitated verbally and physically aggressive. 911, police came and took over and was transferred to the hospital. R1 was admitted in the hospital with diagnosis of bipolar disorder. R2's Nurse Note dated 3/28/2025 showed in part: R2 had an altercation with another resident and another resident highly agitated verbally and physically aggressive. 911, police came and took over and R2 was transferred to hospital with petition. R2 admitted in the hospital with diagnosis of bipolar disorder. R2's care plan dated 1/13/25 showed in part: R2 has an alteration in mental health function related to diagnosis of Schizophrenia., Bipolar Disorder. On 3/7/25, R2 was highly agitated and verbally aggressive, with paranoid behavior, sent out to hospital. Facility's final incident report submitted to IDPH dated 4/1/25 showed in part: R1 was interviewed and stated this morning 3/28/25, at approximately 7am, he pressed elevator button and R2 made inappropriate remarks towards him. Later, when R1 encountered in the facility's office, R2 act in a disrespectful manner, making disparaging comments saying, Boy watch where you are pressing the button and continued staring at him throughout the day. R1 confronted R2's behavior, he physically pushed R1, leading to a confrontation in which R1 had to defend himself. Later in the day, R2 once again targeted R1 with his actions, provoking and taunting R1. When R1 approached R2 to address the situation, R2 attempted to physically lift R1 off the ground by grabbing his legs, prompting R1 to defend himself by restraining R2. R2 was interviewed and stated, he had to defend himself. An investigation was completed and concluded there was a physical altercation between two residents. Both residents were discharged to the hospital for evaluation on 3/28/25 and were admitted with diagnosis of bipolar disorder. On 4/20/25 and 4/021/25, R1 was out on pass, surveyor attempted to call R1 multiple times to no avail. R2's criminal history record dated 1/15/25 showed result HIT. R2's admission date was on 1/13/25. Facility's policy on resident rights dated 11/2020 showed in part: To be free from verbal, sexual, physical and mental abuse. Facility's abuse prevention program policy and procedure dated 1/4/18 showed in part: Pre-admission screening of potential residents. This facility will request a criminal history background check within 24hours after admission of a new resident. This facility desires to prevent abuse.
Apr 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to prevent and protect a resident from staff to resident abuse. This f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to prevent and protect a resident from staff to resident abuse. This failure affects one (R2) resident out of four residents reviewed for abuse. Findings include: R2 is no longer in the facility and was reviewed as a closed record. R2's Face sheet documents that R2 has diagnoses not limited to: schizophrenia, insomnia, and attention deficit hyperactivity disorder. R2's MDS/Minimum Data Set, dated [DATE], documents that R2 is alert and oriented with a BIMS/Brief Interview for Mental Status of 15/15, indicating that R2 is cognitively intact. R2 requires supervision and set up assist with ADL/Activities of Daily Living care. R2 is continent of bowel and bladder and ambulates via walking. On [DATE], at 12:34 PM, R1 states 2 days ago on [DATE], he witnessed V3 (Social Services Director/SSD) pull R2 out of a chair causing R2 to fall on the floor. R1 states he was standing outside of V3's office door on the first floor of the facility and witnessed the entire incident. R1 states R2 was located inside of V3's office sitting in a chair with the wheels at the bottom. R1 states R2 was trying to talk to V3 and V3 was pushing R2 away. R1 states R2 told V3 to stop touching R2 as R2 continued to sit in the chair. R1 states V3 then got up from a sitting position and went over to R2. V3 took the chair and removed it from underneath R2. R1 states R2 then fell out of the chair, got back up, picked the chair up and broke it by slamming the chair down. R1 states R2 then went to the front door and kicked it about 10 times and ran out the front door. R1 states R2 was caught by staff, arrested, and sent to the hospital. R1 states he did not inform anyone of the incident between R2 and V3. R1 states this is because V12 (Activity Aide) was also present and witnessed the incident between R2 and V3. On [DATE], at 1:12 PM, V3 (Social Services Director) states on [DATE], housekeeping came to V3 and informed her that paper wrapped around cannabis was found in R2's room. V3 states she went to R2's room and found a torch lighter that belonged to V3 inside of R2's room. V3 states R2 was not located inside of his room at that time so she informed staff to tell R2 to come to V3's office to speak with her. V3 states R2 came to her office and was sitting in a chair that had no back support on it. V3 states she was asking R2 questions about the cannabis that was found in his room. V3 states R2 was not responding to her questions. V3 states R2 kept saying he don't give a f**k and only wanted to go to a funeral the next day. V3 states R2 then stood up and became verbally aggressive so V3 asked R2 to leave her office. V3 states R2 sat back down and was trying to roll around in the chair while sitting in it. V3 states she told R2 not to do that. R2 stood up and took the chair and slammed it on the wall, causing the chair to break. V3 states R2 then went to the front door and started kicking the front door and the staff followed him. V3 states she retreated back into her office because she was scared and remained in her office during the entire ordeal. V3 states she never pushed R2 out of the chair and never pulled the chair from underneath R2. V3 states she has never been physically or verbally abusive to the residents. V3 states she was informed that police arrived at the facility and R2 was sent to the hospital for psychiatric evaluation. V3 states due to R2's behavior, R2 is not allowed to return to the facility. V3 states R2 has been calling and asking for V3 to plead with V1 (Administrator) for R2 to come back to the facility. On [DATE], at 1:53 PM, V12 (Activity Aide) states on [DATE], she was standing outside of V3's office because the smoking break was about to start. V12 states she saw R2 sitting in a chair located inside of V3's office. V12 states R2 was having a bad day due to someone close to him dying and R2 wanted to talk to V3. V12 states V3 asked R2 to come back later but R2 wasn't taking no for an answer. V12 states R2 continued to glide around in the chair inside of V3's office. V12 states V3 then got up and tried to shove R2 out of her office. V12 states V3 also snatched the chair from underneath R2 while he was sitting in it and R2 fell to the floor. V12 states R2 snatched the chair back from V3 and threw it to the floor and the chair broke in half. V12 states R2 did not injure himself but R2 was very upset about V3 touching him. V12 states she considers this act a form of abuse and if V3 would not have touched R2 or snatched the chair from under him, then the situation would not have escalated. V12 states the police were called. V12 remained with R2 monitoring him until the police brought R2 back to the facility. V12 states she was trained on abuse last month and reported the incident between V3 and R2 to V2 (Director of Nursing/DON). V12 states on the same day of the incident ([DATE]), she informed V2 that V3 pulled the chair from underneath R2. V12 states there was so much commotion going on that day, and no one was really hearing what was going on. V12 states the facility still sent R2 out to the hospital. V12 states R2 is not usually aggressive and should not have been sent out to the hospital. R2 was only triggered by V3's actions. V12 states V3 acts unprofessionally with the residents by joking around with them too much. The nature of V3's relationships with the residents are too friendly. On [DATE], at 2:15 PM, V2 (DON) states the incident between R2 and V3 was not reported to her, and this is the first time she is hearing about the incident. V2 states she was never informed that V3 pulled a chair from underneath R2. V2 states V12 (Activity Aide) only informed her R2's cousin died. V2 stated if a staff member pulls a chair from underneath a resident and causes them to fall, this is considered abuse. On [DATE], at 2:28 PM, V1 (Administrator) states he was made aware of R2's behaviors on [DATE]. V1 states he was made aware that R2 had an outburst, slammed a swivel chair on the floor and broke it. V1 states he was also made aware that R2 kicked the front door several times and was very aggressive with staff. V1 states due to R2's behavior, the interdisciplinary team (IDT) made the decision not to accept R2 back into the facility. V1 states the corporate team informed the admissions department that the facility is not accepting R2 back into the facility. V1 states he is the abuse coordinator, and he was not made aware of any allegations of physical abuse involving V3 (SSD) against R2. V1 states he is learning of allegations from surveyor and will now report to the State Agency and start an investigation. V1 states V3 (SSD) will be suspended pending the investigation. V1 states if V3 pulled a chair from underneath R2 and caused R2 to fall, then this is considered abuse. R2s' care plan dated [DATE] documents in part, R2 will remain safe, will be treated with respect, dignity and reside in the facility free of mistreatment (i.e., abuse/neglect). Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2028 documents in part, You must not be abused, neglected, or exploited by anyone - financially, physically, verbally, mentally, or sexually. Facility policy dated 01/2018 titled Abuse Prevention Program Facility Policy and Procedure documents in part, Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish .Willful, as used in this definition of abuse, means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. Facility policy dated [DATE] titled Abuse Prevention Program documents in part, As part of the resident abuse prevention, the administration will implement the following protocols: 1. Protect our residents from abuse by anyone including, but not necessarily limited to: facility staff, other residents, consultants, volunteers, staff from other agencies, family members, legal representatives, friends, visitors, or any other individual.
Jun 2024 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to communicate to the primary physician and follow Neurology recommendation for 1 (R7) resident out of the final sample of 21. Findings Inclu...

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Based on interview and record review, the facility failed to communicate to the primary physician and follow Neurology recommendation for 1 (R7) resident out of the final sample of 21. Findings Include: R7's electronic health records show R7 has diagnoses not limited to Schizoaffective Disorders, Schizophrenia, and Drug Induced Subacute Dyskinesia. R7's physician orders show R7 is receiving antipsychotic medication Clozapine. R7's Neurology Clinic's AFTER VISIT SUMMARY dated 4/9/24 shows R7 was examined by V24 (Medical Doctor) for Tardive Dyskinesia and recommended speech therapy for R7. R7's physician orders from April 2024 does not show a referral for Speech Therapy was ordered. R7's progress notes dated 4/9/24 at 1:06 PM reads, resident came back without follow up apt. No documentation that shows V24's recommendation was communicated and followed-up with V25 (Primary Physician). On 6/24/24 at 12:30 PM, V2 (Director of Nursing) stated that after the resident comes back from a specialist doctor's appointment, the expectation is for the nurse to read the after visit summary to the resident's primary physician and carry out the order. V2 stated that whenever there's a recommendation from the specialist, it needs to be communicated with the resident's primary physician so they are on the same page. V2 further stated that nurses are supposed to document in the resident's chart once they relay the recommendations to the primary physician. V2 stated that if it's not documented, it means it's not done. V2 stated that R7 takes psychotropic medications and has tardive dyskinesia and extrapyramidal symptoms (EPS). V2 stated that R7 is being seen by a Neurology specialist related to these symptoms. V2 stated that R7 has not been seen by the Speech Therapy. V2 stated that the Speech Therapy recommendation from the 4/9/24 appointment was missed and R7 was not referred to a Speech Therapy. The facility's policy titled; Physician's Orders dated 1/1/20 reads in part: All resident medications, and treatments must be ordered by a licensed physician or Nurse Practitioner.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected 1 resident

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Deficiency Text Not Available
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observation, interview, and record review the facility failed to provide a safe environment by not providing covers or guards for florescent tube lights located in over the head wall lights b...

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Based on observation, interview, and record review the facility failed to provide a safe environment by not providing covers or guards for florescent tube lights located in over the head wall lights behind resident's bed. These failures affected seven residents (R8, R22, R36, R39, R46, R55, R70) when reviewed for environment in the sample of 21 residents. Findings include: R36 has diagnoses of but not limited to Chronic Obstructive Pulmonary Disease, Schizophrenia, Seizures, Hyperlipidemia, Hypertension, Diverticulitis, Obesity, Gastro-Esophageal Reflux Disease. R36's BIMS dated 04/30/24 documents score of 15/15 indicating intact cognition. On 06/24/24 at 10:42 AM, observed R36's over the head wall light with exposed florescent tube light. The florescent light tube had no cover or guard over it. R36 stated R36 uses the over the wall light behind R36's bed at night when R36 reads because the main light in the ceiling is too bright and R36 does not want to keep R36's roommates up. R36 stated that light behind R36's bed has never had a plastic cover or guard covering the light bulb. Observed R36 pull string to turn on the over the head wall light. The light did not turn on. R36 said, I have to touch the light bulb to get it to turn on. See? Then, observed R36 touch the florescent light tube causing the light to turn on. R22 has diagnoses of but not limited to Type 2 Diabetes Mellitus, Long Term Use of Insulin, Asthma, Hyperlipidemia, Schizophrenia, Hypertension, Hyperlipidemia, Osteoarthritis, Unspecified Dementia. R22's BIMS dated 05/13/24 documents score of 10/15 moderately impaired cognition. On 06/24/24 at 10:58 AM, observed R22's over the head wall light with exposed florescent tube light. The florescent tube light was not covered with a guard or cover. The florescent light tube was covered in a layer of dust. R70 has diagnoses of but not limited to Hypertensive Heart Disease without Heart Failure, Hyperlipidemia, Non-ST Elevation Myocardial Infarction, Obesity, Anemia. R70 BIMS dated 05/02/24 documents score of 15/15 indicating intact cognition. On 06/24/24 at 11:08 AM, observed R70's over the head wall light with exposed florescent tube light. The florescent light tube did not have a cover or guard covering it. R55 has diagnoses of but not limited to Chronic Obstructive Pulmonary Disease, Violent Behavior, Alcohol Abuse with Intoxication, Asthma, Chronic Embolism and Thrombosis of Unspecified Vein. R55 BIMS dated 04/12/24 documents score of 13/15 indicating intact cognition. On 06/24/24 at 11:10 AM, observed R55's over the head wall light with exposed florescent tube light with no cover or guard. R39 has diagnoses of but not limited to Schizophrenia, Type 2 Diabetes Mellitus without Complications, Hypertension, Bipolar Disorder Current Episode Mixed Severe with Psychotic Features, Delusional Disorders, Generalized Anxiety Disorder, Alzheimer's Disease, Unspecified Psychosis, Age Related Nuclear Cataract Bilateral. R39's BIMS dated 04/17/24 documents score of 14/15 indicating intact cognition. On 06/24/24 at 11:14 AM, observed R39's over the head wall light with exposed florescent tube light. The florescent light tube was not covered. R39 stated, I use that light at night when its dark in my room so I can see where I'm going if I get up to go to the bathroom. R46 has diagnoses of but not limited to Asthma, Seizures, Schizoaffective Disorders, Major Depressive Disorder, Hypertension, Gastro-Esophageal Reflux Disease. R46's BIMS dated 04/19/24 documents score of 05/15 indicating severely impaired cognition. On 06/24/24 at 11:27 AM, observed R46's over the head wall light with exposed florescent tube light with no cover or guard. R46 said, I use my light at night when its dark in the room so I can color and write stuff without bothering my roommates. R46 stated there should be a cover on the light so it doesn't break all over the floor or near my (R46) head. R8 has diagnoses of but not limited to Type 2 Diabetes Mellitus without Complications, Long Term Use of Insulin, Atrial Fibrillation, Schizophrenia, Hypertension, Seizures, Hyperlipidemia, Extrapyramidal and Movement Disorders. R8's Brief Mental Status Interview (BIMS) dated 05/09/24 documents score of 13/15 indicating intact cognition. On 06/24/24 at 11:38 AM, observed R8's over the head wall light with exposed florescent tube light with no guard/shield or cover. R8 stated R8 uses that light at night so R8 can see in R8's room. R8 stated there is no cover over it and there should be one in case it breaks because that light is made of glass. On 06/24/24 at 2:56 PM, V5 (Maintenance Director) stated V5 is responsible for making sure things are in working order in the resident rooms including the lights. V5 stated the residents use the over the head wall light at night when reading or walking around the room so they do not wake up their roommate. V5 stated there should be plastic covers covering the florescent light tubes or shields/guards covering the individual florescent light tubes because the light tubes could fall, break, and hit someone in the head. V5 also stated residents could burn their hands if they were to touch the florescent tube lights when they were hot from being turned on. Surveyor toured R36 and R8's room with V5 who observed exposed florescent light tubes and V5 stated those lights should have covers or shields/guards over them for potential safety concerns and to keep the residents safe. Facility provided document titled, Maintenance Requests and Repairs dated 04/10/17 which documents in part, the maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operational manner at all times. Maintaining the building in good repair and free from hazards. Any maintenance concern identified that affects resident safety will be communicated to the maintenance department immediately. Facility provided document titled Policy on Resident Rights, Respect and Dignity dated January 2016 which documents in part, a facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review the facility failed to follow facility policy regarding wearing personal protective equipment (PPE) during manual handling of linen during sorting/ri...

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Based on observation, interview, and record review the facility failed to follow facility policy regarding wearing personal protective equipment (PPE) during manual handling of linen during sorting/rinsing and storing clean linen in a protected area. This failure has the potential to affect all 77 residents residing in the facility based on daily census dated 06/24/24. Findings include: On 06/25/24 at 11:35 AM, met with V18 (Housekeeping/Laundry) in the laundry room located on the 1st floor. V18 stated V18 has been working at the facility for 18 years, and usually works the day shift by himself. Observed large industrial fan blowing air at full blast aimed toward the dirty/clean work areas. There was no physical barrier separating the dirty/clean work areas. A box of gloves and masks observed by the door. No gowns or disposable gowns observed in the laundry area. A load of laundry was washing in the industrial clothing washer. Observed cleaned linen items folded and stored under a long metal table which were not covered with any type of protective covering. Surveyor could see folded/uncovered linen items blowing from the air flow coming from the large industrial fan. V18 stated V18 puts on gloves before V18 handles the dirty laundry to sort. V18 stated, I don't wear a gown, only gloves. Surveyor asked if there were any disposable gowns available for V18 to put on. V18 looked around the laundry room and stated, no, there are not any gowns in here. V18 stated after handling the soiled laundry V18 washes V18's hands, puts on a new set of gloves and then takes the cleaned items out of the washer and puts them into the dryer. V18 stated V18 does not wear a gown, only gloves when handling the cleaned items. V18 stated after the cleaned laundry comes out of the dryer, V18 brings them to the long metal table and folds the items and stores the cleaned/folded items underneath the metal table on the shelf or on a cart. V18 stated the bed pads, gowns, fitted sheets and towels get stored underneath the folding table and the flat sheets, coverlets and blankets get stored over there on the cart. V18 stated the items under the folding table are not covered with anything. V19 asked surveyor, should they be covered? Surveyor observed folded uncovered gowns being moved from the air circulating from the large industrial fan nearby. On 06/25/24 at 11:50 AM, V19 (Housekeeping Director) stated V19 has been working at the facility for six years. V19 stated the laundry staff should wear gown and gloves when handling soiled laundry because the items are dirty. V19 stated sometimes the soiled items are covered in pee and poop and wearing a gown will prevent the pee and poop from getting on the employees clothing. V19 stated it is an infection control concern because cross contamination can occur when the staff goes from handling soiled laundry to clean laundry and that is why the staff needs to wear a gown and gloves. Surveyor asked V19 where the gowns are for the staff to use. Observed V19 look around and stated there are no gowns in here right now. V19 stated, I forgot to put them in here. That is on me. V19 stated it is important to separate the dirty and clean laundry and stated this is the clean side of the laundry room, and this is the dirty side pointing to a very faded line on the floor of the laundry room to indicate the separation line. There is no physical barrier separating the dirty/clean work areas and the industrial fan was angled toward the dirty side and partially toward the clean side of the painted line. V19 acknowledge that the fan is blowing toward the dirty and clean area. V19 stated the cleaned/folded items should be covered with something to prevent cross contamination with the fan blowing toward the dirty side of the room. Facility provide policy titled, Laundry Services dated 4/2021 which documents in part, 1.) Soiled linen has shown to be a source of large number of microorganisms. The risk of actual disease transmission is negligible if handled, transported, and laundered in a manner that minimizes exposure or contamination and avoids transfer of microorganisms. 2.) Techniques to minimize potential nosocomial and occupational risks associated with soiled linen handling include Wear personal protective equipment to include gown, gloves, and mask during manual rinsing and sorting. 3.) Efforts to reduce risk of transmission or exposure of infection to laundry staff primarily focus on protective barriers. 4.) Store clean linen in a protected area until distribution for resident care.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observation, interview and record review, the facility failed to provide the required 80 square feet per bed for 5 resident rooms out of 68 resident rooms in the facility. The findings inclu...

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Based on observation, interview and record review, the facility failed to provide the required 80 square feet per bed for 5 resident rooms out of 68 resident rooms in the facility. The findings include: On 6/24/24 at 9:53 AM V1 (Administrator) stated there are 5 rooms with less than the required square footage. On 6/25/24 at 10AM Surveyor rounded 5 rooms with V5 (Maintenance Director). V5 stated he started working in the facility on January 2, 2024. Observed 4 rooms were not occupied. R22, R23 and R46 occupied 1 room and stated no concerns with room square footage or size of room. They said they can move around the room with no concerns. Facility provided document titled List of rooms under room waiver documented in part: 4 resident rooms with square footage of 15 x 17 and 1 room with square footage 13 x 18. Facility document presented by V1, titled Illinois Department of Public Health Waiver Status Report and dated 06/20/96, documents in part, the facility has 5 rooms that do not have a minimum of 10 feet between walls or a wall and any built-in furniture, and the facility will ensure this situation does not affect resident health, safety, or welfare. Facility provided document titled Illinois Department of Public Health dated 9/13/2021 documented in part: Approved request for a waiver.
Aug 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to identify, assess, develop, and implement a sexual intimacy care plan for one of four residents (R1) reviewed for care plans. Findings incl...

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Based on interview and record review, the facility failed to identify, assess, develop, and implement a sexual intimacy care plan for one of four residents (R1) reviewed for care plans. Findings include: R1's medical record (Face Sheet, MDS-Minimum Data Set of 8.9.2023) documents R1 is cognitively intact 56- year-old admitted to the facility on 1.7.2019 with diagnoses including but not limited to: Schizoaffective Disorder, Depressive Type; Schizophrenia, Asthma, Morbid (Severe) Obesity Due to Excess Calories, and Type 2 Diabetes Mellitus. On 8.24.2023 at 1:38 PM, V4 (Social Service Director) stated that V4 had interviewed planned for R2 to come to R1's room to have sex that night. R1 said R2 came to R1's room, approached V3 on 8.22.2023 around 3:00 PM and that R2 admitted to having had sex with R1 on 8.21.2023 after planning with R1 earlier in the day. On 8.25.2023 at 10:09 AM V10 (PRSC-Psychiatric Rehabilitation Service Coordinator) said she thought R1 had a boyfriend. V10 stated that a couple of month ago R1 asked V10 for some condoms and R1 seemed excited about the prospect of having sex. V10 gave R1 4-5 condoms to use. R1's medical record (Assessments, Care Plans) does not document any assessments or care plans with goals and interventions for sexual intimacy. Facility's Comprehensive Care Plans policy (undated) states Objective: 1.A comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs shall be developed for each resident. Procedure: 2. The comprehensive care plan has been designed to: a. Incorporate identified problem areas; b. Incorporate risk factors associated with identified problems; c. Build on the resident's strengths; d. Reflect treatment goals and objectives in measurable outcomes; e. Identify the professional services that are responsible for each element of care;
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement interventions to address the po...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement interventions to address the potential for nicotine withdrawal for one of three residents (R3), reviewed for smoking. The failure resulted in R3 experiencing abdominal pain and anxiety. Findings include: R3's medical record (Face Sheet, MDS-Minimum Data Set of 8.9.2023) documents R3 is a [AGE] year-old moderately cognitively impaired resident initially admitted to the facility on 5.6.2021 with diagnoses including but not limited to: Hypertensive heart disease without heart failure, Schizoaffective disorder, bipolar type; Hyperlipidemia, and Major depressive disorder, recurrent, unspecified. On 8.24.2023 at 5:07 PM, R3 agreed to speak with surveyor in resident's room. R3 said some residents smoke in the bathroom down the hallway from her room; her roommate, R10, was smoking in their room while R3 was present. R3 said she was told on Sunday (8.19.2023), because she (R3) was smoking in her room, she would not be able to smoke. R3 emphatically denies smoking in her room, that it was states it was her roommate who was smoking. R3 said she has not smoked since that Sunday and has anxiety and stomach pain. R3 was grimacing and rubbing her abdomen during the interview. On 8.29.2023 at 1:28 PM, V4 (PRSD-Psychiatric Rehabilitation Service Director) said, I was notified that R3 was caught smoking. R3 was not allowed to smoke for a week. On 8.29.2023 at 11:41 AM, V10 (PRSC) said, a CNA reported to me that R3 and R10 were caught smoking in their room on 8.19.2023; reported incident to V4 (PRSD). On 8.29.2023 at 1:03 PM, V20 (CNA) said, on 8.19.2023, I was working the second shift on the second floor. I never saw R3 smoking. On 8.29.2023 at 10:40 AM, V19 (Physician) said regarding residents smoking in unauthorized areas, if a resident is caught smoking (in unauthorized area) they can be offered the nicotine patch or chewing gum. When asked about symptoms of nicotine withdrawal, V19 said, no, not really, I would not worry about withdrawal symptoms if a resident is not allowed to smoke. They're anxious all the time; there is a possibility that they could have stomach pain from not smoking. On 8.29.2023 at 1:28 PM, V4 (PRSD) said, residents who are smokers and not allowed to smoke could get upset; I've never seen any withdrawal symptoms from smoking (cessation). symptoms of nicotine withdrawal and what to do, if resident experiences nicotine withdrawal, should be in all care pIlans of residents who are smokers. Per Healthline.org (Everything You Need to Know About Nicotine Withdrawal, 3.23.2018), symptoms of nicotine withdrawal can begin within 30 minutes of your last use of tobacco and will depend on your level of addiction. Symptoms of nicotine withdrawal for smokers include but are not limited to abdominal cramping and anxiety. R3's smoking care plan (revised 8.16.2023) does not document any symptoms of nicotine withdrawal or what to do if resident experiences nicotine withdrawal. R3's Physician's Orders (8.2023) does not document any order for cessation agents.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide supervision to protect one resident (R1) out of 4 residents ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide supervision to protect one resident (R1) out of 4 residents reviewed for supervision. This failure resulted in R1 and R2 allegedly meeting in R1's room and engaging in an inappropriate arrangement. Findings include: R1 was admitted to the facility on [DATE] with diagnosis not limited to Schizoaffective Disorder, Depressive Type, Schizophrenia, Asthma, Morbid (Severe) Obesity Due to Excess Calories, Hyperlipidemia, Hypertension, Type 2 Diabetes Mellitus, Long Term (Current) Use of Oral Hypoglycemic Drugs, Long-Term (Current) Use Of Injectable Non-Insulin Antidiabetic Drugs. MDS (Minimum Data Set) dated 08/09/23 document R1's BIMS (Brief Interview of Mental Status) score of 14 indicating intact cognition. R1 has care plan for potential Abuse/Neglect/Exploitation/Trauma dated 11/04/222 which documents in part R1 is an adult living with chronic health conditions, psychiatric illness, challenges, and it is determined that symptomatologic factors exist that require monitoring. On 08/24/23 at 3:56 PM during interview V3 (Director of Nursing) stated that R1 came into V3's office on 08/22/23 at 2:30 PM and stated that R1 was raped by R2 on 08/21/23. On 08/22/23 at 15:47, V3 (Director of Nursing) documented in R1's electronic health record, Resident was sent out to . Hospital for Medical evaluation. Body check was done. No bruises or redness noted. No injury noted. On 08/22/23 at 22:14, nursing progress note documented in R1's EHR documented in part called . Hospital ER (Emergency Room), spoke with ER MD was told that R1 will be admitted for medical evaluation to rule out claim of assault allegations. Per the facilities Incident Investigation Report dated 08/22/23, V15 (Police Detective) returned to the facility on [DATE] around 5:00 PM and stated to V3 that V15 had met with R1 in the hospital and that R1 confirmed R1 had made an arraignment at 4:00 PM on 08/21/23 to have sex with R2 in R1's room between 6:00-7:00 PM on 08/21/23. During interview on 08/24/23 at 1:38 PM V4 (Social Service Director) stated that V4 had interviewed R1 around 2:30 PM on 08/22/23 after R1 reported an allegation of sexual assault to V3. R1 told V4 that at 4:00 PM on 08/21/23 R1 and R2 met and made an arrangement for R2 to come to R1's room to have sex that night. R1 told V4 that R1 had just gotten out of the shower and was laying on R1's bed around 6:00-7:00 PM when R2 came in the room straight away without knocking on the door. R1 then changed R1's story and said R2 had knocked on the door first before entering R1's room. R1 said R2 then approached R2 on the bed and started caressing her head and then they had sex. R1 stated R2 then left the room afterwards. V4 stated that R2 was interviewed with V3 on 08/22/23 around 3:00 PM after R1 had left for the hospital and that R2 admitted to having had sex with R1 on 08/21/23. R2 said R2 talked about it with R1 at 4:00 PM on 08/21/23 and made a plan that R2 would come to R1's room between 6:00-7:00 PM that night to have sex which is what R2 said R2 did. R2 said after R1 and R2 had sex R2 gave R1 body oil. R2 mentioned that R1 was upset about getting the body oil but did not say why or if R1 was expecting to receive something else instead. V4 stated R1 was a heavy smoker and was always looking for extra money to buy cigarettes because R1 usually ran out of R1's own supply. On 08/22/23 R2 was petitioned for involuntary transfer to emergency inpatient admission due to verbal aggression, non-redirectable, highly agitated, threat to himself and others per Petition for Involuntary Form dated 08/22/23. R2 was admitted to the facility on [DATE] with diagnosis not limited to Schizophrenia, Bipolar Disorder, Major Depressive Disorder, Hypertension, Toxic Liver Disease with Hepatitis, Mononeuropathy, Asthma, Acute Viral Hepatitis. MDS (Minimum Data Set) dated 06/29/23 document R2's BIMS (Brief Interview of Mental Status) score of 11 indicating moderately impaired cognition and R2 having no behaviors such as hallucinations or delusions. R2 has care plan for alteration in mental health function related to diagnosis of schizophrenia, bipolar disorder, major depressive disorder and is on antipsychotic medication as ordered by medical physician. A phone interview was conducted on 08/25/23 at 9:04 AM with R1 who was still admitted at the hospital. R1 stated R2 asked R1 during the 4:00 PM smoke break on, 8/21/23 if R2 could have a date with R1. R1 stated R1 had never seen or met with R2 before. R1 stated R1 agreed to go on a date with R2 and they agreed to meet in R1's room at 7:00 PM on 08/21/23. R1 stated when R2 asked R1 out on a date, R1 was thinking they were going to go out to eat at a restaurant or just hang out and have a good time together. R1 stated that R1 did not think R2 was coming to R1's room to have sex. R1 stated that when the time came R1 forgot R2 was coming to R1's room so R1 wasn't expecting R2. R1 stated R2 just came into R1's room without knocking on the door and closed the door. R1 stated that when R2 came into R1's room the lights were off and R1 was lying on the bed naked. R1 stated that she always sleeps in the nude and was already ready for bed at this time. R1 stated R2 was saying all kinds of crazy stuff such as I want to have sex with you and then R2 pounced on R1. R1 stated she told R2 that she did not want to have sex with R2 but R2 kept on moaning and told R1 I'm not getting off you until I'm finished. R1 said she wrestled with R2 and told R2 to get off of her but R2 just kept saying I'm not getting off you until I'm finished. Afterward R1 stated R2 got off R1 and gave R1 $2.00 by placing the $2.00 down on the bed before R2 left. R1 stated that R2 also left R1 some body oil. R1 stated, when I made this meeting with (R2), (R2) promised me a lot of money. R1 initially stated she did not know why R2 promised to give R1 a lot of money but then stated that R2's girlfriend, R11 owed R1 $10.00 so R1 thought R2 might be giving R1 money to pay off R11's debt. After R2 left R1's room R1 reported that V9 (CNA) knocked on R1's door and asked R1 to help pass out the evening snacks which R1 did. R1 stated this was just after 7:00 PM and there were a lot of residents in the unit dining room getting their evening snacks. On 8/25/23 at 1:110pm R11 was interviewed and stated that she is a friend of R2 but is not R2's girlfriend. R11 stated she does owe R1 any money. On 08/24/23 at 5:25 PM, V9 (Certified Nursing Assistant) stated V9 stated V9 worked the 3-11 shift on the 2nd floor on 08/21/23 and that R2 was not on the 2nd floor unit between the hours of 4:00-7:45 PM that night but that around 8:00 PM V9 heard R2 asking the nurse on duty for change and then R2 came around the corner and asked V9 for change for $20. R2 did not say why R2 needed the change for a $20 bill. V9 stated sometimes V9 can hear R1 talking to multiple people in R1's room yet when V9 goes into R1's room to see if R1 is okay there is no one else in the room. V9 stated V9 has heard R1 ask other residents for money by saying something like, you said you'd give me $1.00 or you owe me money. V9 stated R1 would let other residents borrow money from R1 but always wanted to get paid back for the money R1 let them borrow. V9 stated when R1 does not get her way or if a resident does not pay back money owed to R1, R1 can get very angry and upset. On 08/25/23 at 10:45 AM, V12 (Certified Nursing Assistant) stated V12 worked on the 4th floor from 3-7:30 pm and stated R2 went down for the 4:00 PM smoke break, and for dinner at 5:00 PM and returned to the unit around 5:30-5:45. V12 stated that after dinner when R2 returned to the unit R2 stayed on the 4th floor until V12 went off shift at 7:30 PM. On 08/29/23 at 12:37 PM, V1 (Administrator) stated that V1 conducted and completed the facility investigation and that the allegation of abuse was not substantiated because it was planned, and both residents consented to having sex. V1 stated that it did seem as if R1 had some kind of expectation that R1 was going to receive something in return for having sex with R2 and that R1 became upset when R2 gave her body oil because R1 was expecting something else. V1 stated that trading stuff or potentially using sex as a commodity is not appropriate behavior and could potentially cause problems with behaviors, altercations and not provide an overall safe environment for the residents. R1's hospital records requested and reviewed. Emergency Department (ED) data documents in part, R1 was sent to the ED for report of sexual assault. A pelvic and rectal exam was performed with no external lesions no cervical motion tenderness, slight discharge from the cervix and no external rectal abrasions or lacerations. R1 was empirically treated for gonorrhea and chlamydia, wet prep was negative for trichomonas and bacterial vaginosis. HIV test was negative. R1 was complaining about pain in left shoulder that R1 said started after the incident. Left shoulder was x-rayed and showed no fractures, dislocations, or degenerative changes. On 08/29/23 at 1:10 PM, conducted phone interview with V19 (R1's Primary Physician). V19 stated V19 was made aware of the sexual assault allegation last week and that R1 was sent to the hospital. V19 stated the staff at the facility reported that R1 had no physical signs of trauma. V19 does not think R1 is capable of engaging in a relationship with another resident due to R1's psychiatric history. Facility policy and procedure titled Standard Supervision and Monitoring undated documents in part this guideline emphasizes a proactive intervention promoting enhanced physical and psychosocial well-being. The facility recognizes supervision and guidance to the resident is an essential part of nursing care in which standard approaches are successful in meeting the residents physical and psychosocial needs, and at any time that the resident is being supervised and requires redirection the direct care staff member may need to redirect the resident through verbal and or physical guidance and or care.
May 2023 9 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure call lights were within the residents reach for...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure call lights were within the residents reach for 2 (R14, R24) residents reviewed for accommodation of needs in a sample of 22. Findings Include: On 05/16/23 at 10:52 AM upon entering R14s room R14 was observed lying in bed with the call light located behind the headboard over the head of the bed. Surveyor asked R14 where the call light was located? R14 responded to tell you the truth, I don't know where the call light is. A few days ago, I fell, ended up on my knees and I called out for help. On 05/16/23 at 11:00 AM V4 (Certified Nurse Assistant) stated When I am making my rounds, I am checking to make sure everyone is ok, not harmed, awake or sleeping, if they are breathing, need assistance or need anything. I make rounds every 2 hours. R14 is supposed to use the call light. R14s call light is right here behind the head of the bed, it probably fell over and moved back. R14 can get in the wheelchair and sometimes R14 cannot because her body is weaker than normal. I agree, if R14 had to call for help today R14 would not be able to because the call light is out of reach. On 05/16/23 at 11:09 AM upon entering R24s room R24 was observed lying in bed with the call light on the floor next to the right side of R24s bed. Surveyor asked R24 where his call light was located? R24 responded, I don't know where the call light is at. R24 then turned to his right side, looked over the side of the bed and stated, I don't see it. On 05/16/23 at 12:46 PM V5 (Registered Nurse) stated R14 is alert and oriented x (times) 3. R14 needs help going to bed and getting up. R14 had a fall on 05/13/23 when R14 did not call for help and fell between the bed and the wheelchair. R14 is a high fall risk. V5 stated the call light should be within R14s reach so that way R14 can access it easily and call someone for help. V5 stated R24 needs supervision but can get up on his own. R24 is alert and oriented x2. V5 stated when the resident is in the bed the call light should be within their reach. On 05/18/23 at 08:59 AM V2 (Director of Nursing/Infection Preventionist) stated my expectations are that the call light will be positioned within reach of the resident. If the call light is not within reach, potentially the resident might have difficulty getting help if they need it. R14 has diagnosis not limited to Chronic Obstructive Pulmonary Disease (COPD), Anemia, Hyperlipidemia, Psychosis, Dorsalgia, Chronic Pain. R14 MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 14 indicating intact cognitive response. R14s Care Plan document in part: R14 has an ADL (Activities of Daily Living) self-care performance deficit r/t (related/to) diagnosis of Acute Psychosis, Impaired Balance, Limited Mobility and Back Pain. R14s Current ADLs status dated 03/27/23 documents: one extensive assist needed for bed mobility, transfers, shower dressing toilet use and personal hygiene, limited assist with walking, locomotion and eating. Encourage the resident to use bell to call for assistance. R14 is at risk for falls r/t Gait/balance problems, Psychoactive drug use, back pain. R14s Fall Incident Interventions dated 05/13/23: be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. The resident needs prompt response to all requests for assistance. R14s Fall Risk assessment dated [DATE] document in part: history of falls (Past 3 Months) 1-2 falls in past 3 months. R14s Progress note dated 05/13/23 document in part: the writer heard a call for help. Resident was on the floor in a sitting position. R24 has diagnosis not limited to Type 2 Diabetes Mellitus, Schizoaffective Disorder, Essential (Primary) Hypertension, Seizures, Hyperlipidemia, Chronic Obstructive Pulmonary Disease, Long Term (Current) Use of Oral Hypoglycemic Drugs, Long Term (Current) Use of Injectable Non-Insulin Antidiabetic Drugs. R24s MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 12 indicating moderately impaired. R24s Care Plan document in part: resident has an ADL (Activities of Daily Living) self-care performance deficit in bathing, grooming, and dressing r/t Schizoaffective Disorder, Seizure Disorder. R24s ADLs status dated 12/26/22: limited one person assist with bed mobility, transfer, walking, locomotion, and toilet use. R24 requires extensive one person assist with dressing & personal hygiene. R24 uses a walker, is unsteady, and on fall precautions. R24s interventions: encourage the resident to use bell to call for assistance. R24 is at risk for falls r/t Psychoactive drug use, Seizure disorder, limitations with mobility, unsteadiness. R24 last fall dated 05/2/23 called to first floor where resident is seen on the floor. R24 interventions: answer promptly all of the resident's requests for assistance. Be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. Policy Titled: Call Light dated 07/14 document in part: Purpose to respond promptly to resident's call for assistance. Procedure:1. All facility personnel must be aware of call lights at all times. 4. When providing care to residents, position the call light conveniently for the resident's use. Tell the resident where the call light is and show him/her how to use the call light and provide reminders to use the call light and provide reminders to use the call light as needed. 5. Orient all new residents to the call at the bedside as well as the call light in the shower or tub rooms. Be sure call lights are placed within resident reach at all times.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to identify and evaluate hazard(s) and risk(s) by not completing res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to identify and evaluate hazard(s) and risk(s) by not completing resident smoking safety risk assessments to ensure the environment is free from accident hazards. This failure can potentially affect two (R42 and R44) residents reviewed for smoking in a sample of 22. The findings include: R44 initial admission date was on 6/17/2010 with diagnoses not limited to Chronic Obstructive Pulmonary Disease, Asthma, Heart Failure, Atrial Flutter, Schizoaffective Disorder, Cerebrovascular Disease, Peripheral Vascular Disease, Arthropathies, Gastroesophageal Reflux Disease. R42's admission date was on 8/19/2008 with diagnoses not limited to Chronic Obstructive Pulmonary Disease, Schizoaffective Disorder, Gastroesophageal Reflux Disease, Hypertension, Psychosis, Hyperlipidemia, Anemia, Benign Prostatic Hypertrophy, Malignant neoplasm of prostate, Osteoarthritis. On 5/16/23 at 10:34 AM R44 was observed up and about, ambulatory with steady gait. R44 is alert and oriented x 4, and verbally responsive. R44 stated that he has been living in the facility for about 13 years. R44 stated that he is a smoker. R44 stated that he is smoking about 3 to 5 cigarettes a day. R44 stated that facility staff in the office is keeping his cigarettes and lighter. R44 stated that he (R44) is smoking in the dining room, designated smoking area. R44 stated that smoking time schedule as 10am, 2pm, and 4pm every day. At 10:42 AM R42 was observed lying in bed, alert, and oriented x 4, verbally responsive. R42 stated he has been living in the facility for more than 14 years. R42 stated he (R42) is a smoker. R42 stated that his (R42) cigarettes and lighter are kept by staff. R42 stated he (R42) is smoking 3 times a day in the dining room by the lobby - designated smoking area. R42 stated he smokes 3 cigarettes per day. R42 stated that smoking time schedule at 10am, 2pm 4 pm every day. R44 minimum data set (MDS) with assessment reference date (ARD) of 5/10/23 indicated that R44 is moderately impaired. R44 needs supervision with bed mobility, transfer, toilet use, locomotion on and off unit, walk in room and corridor. R44 needs extensive assistance with dressing and personal hygiene. R44 is always continent of bowel and bladder. R44 MDS also indicated that R44 is a current smoker. After a complete review of R44 chart/paper health record, surveyor found smoking safety risk assessments were done on the following dates: 6/14/22; 3/14/22, 12/16/21 and documented in part: Resident may independently be able to handle smoking materials. R42 (MDS) with (ARD) of 4/25/2023 indicated that R42 is cognitively intact. R42 needs supervision with bed mobility, walk in room and corridor, locomotion on and off unit. R42 needs limited assistance with transfer and toilet use. R42 needs extensive assistance with dressing and personal hygiene. R42 was always continent of bowel and bladder. R42 MDS also indicated that R42 is a current smoker. After a complete review of R42 chart, surveyor found the latest smoking safety risk assessment dated [DATE] and documented in part: Resident may independently be able to handle smoking materials. On 5/17/23 at 10:24 am V1 (Interim Administrator - Registered Nurse), V2 (Director of Nursing -DON) and V3 (Administrator on training and Social Service Director) were interviewed and stated that currently only resident's care plan and MDS are under electronic health record. V1, V2 and V3 stated that the rest of the residents' health record are still in paper in resident's chart kept in nurse's station. V1 stated that she has been working with the company for 3 years and currently is acting interim administrator for the facility. V1 stated that she is also the corporate nurse. V2 stated she has been working in the facility for 12 years. V3 stated that he has been working in the facility for 8 years. V1, V2 and V3 stated that Social Service is responsible to assess residents who smoke. V1, V2 and V3 stated that smoking safety risk assessment should be done initially or upon admission, quarterly, any significant change in condition and annually. V3 stated that facility monitor smoker. V3 stated that staff facility is present to monitor residents during smoking time. V1 and V3 stated that dining room by the lobby is the designated smoking area. V1 and V3 stated that dining room is well ventilated. V3 stated that smoking schedule time at 10am, 2pm and 4pm. V3 stated that cigarettes and lighters are kept by facility staff. V3 stated that resident can smoke one cigarette at a time during smoking schedule time. V3 stated that residents buy their own cigarette with their 30$ trust fund. V3 stated that facility is the one getting / buying cigarettes for residents. V3 stated that residents are allowed to smoke outside if weather permits. V3 stated that there are no residents in the building who are not safe to smoke. At 10:35 am Surveyor requested a copy of smoking safety risk assessments for R42 and R44 from V1, V2 and V3. Surveyor informed V1 that after a complete review of R44 chart the latest smoking safety risk assessment found was dated 6/14/22 and R42's latest smoking assessment found in paper chart was dated 5/18/22. Surveyor also informed V1 that smoking safety risk assessments are not done on a quarterly basis for R42 and R44 after a complete review of health records. At 11:50 am V2 was asked again to provide R42 and R44's smoking assessment. At 2:05 pm surveyor observed R42 and R44 smoking in the dining room by the lobby with staff supervision. Surveyor observed staff providing cigarette, lighter and ashtray to R42 and R44. At 2:15 pm V2 provided all the requested documents except for R42 and R44 smoking safety risk assessments. V2 was reminded that smoking safety risk assessments are missing. At 2:45 pm V3 provided R44 and R42 smoking safety risk assessments dated 5/10/23 and 4/25/23 respectively after multiple requests. Surveyor informed V3 that the latest smoking assessments found in R44 and R42 charts after a complete review were dated 6/14/22 and 5/18/22 respectively. Upon review of R44's chart with V3, R44's smoking assessments dated 6/14/22; 3/14/22, 12/16/21. R44 smoking safety risk assessments for 2/10/23; 11/10/22; 8/10/22 were not found in R44 chart. Per V1, V2 and V3 smoking assessment should be done quarterly. Even though smoking management policy / protocol documented that smoking risk reassessment will occur on an annual basis, sooner if warranted but there was no date of review. V1, V2 and V3 stated that smoking assessment should be done on a quarterly basis or any significant change in resident's condition. Surveyor requested smoking care plans from V1, V2 and V3 On 5/18/23 at 9:10 am surveyor followed up on requested smoking care plan with V1 and V2. At 9:18am V3 (Administrator on training and Social Service Director) stated there is no smoking care plan for R42 and R44. V3 stated that social service is responsive for doing smoking care plan. V3 stated that facility is not doing a smoking care plan for resident who is not a high-risk smoker. V3 stated that R42 and R44 are not high-risk smokers. V3 stated that facility is only doing a quarterly smoking assessment and continuously monitoring R42 and R44. Facility's policy for care plan (undated) documented in part: Each resident has a resident care plan that is current, individualized, and consistent with the medical regimen. Facility's policy for Comprehensive care plan (undated) documented in part: A comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs shall be developed for each resident. 1. An interdisciplinary team, in coordination with the resident, his / her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident. 2. The comprehensive care plan has been designed to: a. incorporate identified problem areas; b. Incorporate risk factors associated with identified problems; d. Reflect treatment goals and objectives in measurable outcomes. 3. The resident's comprehensive care plan is developed within seven (7) days of the completion of the resident's comprehensive assessment (MDS). 4. Care plans are revised as changed in the resident's condition dictates. Reviews area made at least quarterly.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to follow their policy for Advance Directives by not obtaining physi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to follow their policy for Advance Directives by not obtaining physician orders for two (R6, R44) residents and not addressing on the resident's plan of care, physician progress notes, physician's orders and in social service progress notes for 11 (R3, R6, R13, R14, R20, R24, R52, R54, R57, R65, R321) residents. These failures can potentially affect 13 residents in a sample of 22 reviewed for advance directives. The findings include: R44 initial admission date was on 6/17/2010 with diagnoses not limited to Chronic Obstructive Pulmonary Disease, Asthma, Heart failure, Atrial flutter, Schizoaffective Disorder, Cerebrovascular Disease, Peripheral Vascular Disease, Arthropathies, and Gastroesophageal Reflux Disease. On 5/16/23 at 10:34 AM R44 was observed up and about, ambulatory with steady gait. R44 is alert and oriented x 4, verbally responsive. R44 stated that he has been living in the facility for about 13 years. R44 minimum data set (MDS) with assessment reference date (ARD) of 5/10/23 indicated that R44 is moderately impaired. R44 needs supervision with bed mobility, transfer, toilet use, locomotion on and off unit, walk in room and corridor. R44 needs extensive assistance with dressing and personal hygiene. R44 is always continent of bowel and bladder. At 11:35 am V6 (Assistant Director of Nursing - ADON) stated she (V6) is the covering nurse for 4th floor. V6 stated she has been working in the facility for 15 years. V6 stated that Advance Directives should be ordered in the resident's health record. Surveyor reviewed R44's physician order sheet (POS) with V6 and found no order for an Advance Directive. On 5/17/23 at 2:30 pm V2 (Director of Nursing - DON) was interviewed and stated that social service is responsible for Advance Directives. V2 stated that a physician order should be obtained by the nurse for Advance Directives or code status. V2 stated that the purpose of Advance Directives is to assess resident wishes if resident wanted a life sustaining measure. V2 stated that whatever resident decides for code status should be honored. V2 stated that Advance Directives should be documented and should be ordered. V2 stated that Advance Directives should be care planned as well. Surveyor informed V2 that there was no Advance Directive order for R44 upon complete review of R44's health record, Advance Directive order in POS dated 5/16/23 was written after. V2 acknowledged that order was written after surveyor's complete review of R44's health record. Surveyor reviewed R44's care plan dated 9/23/2022 documented in part: R44 received education on Advanced Directives, end of life care options, and establishing a health care representative. Pursuant to resident rights, the advanced directives status of Full Code has been selected. Surveyor reviewed R44's social service notes dated 4/25/23 and physician progress notes dated 5/10/23 no documentation of Advance Directive noted. Facility's policy for advance directives dated 4/14 documented in part: Advance Directives means a written instrument, such as a living or life prolonging procedure declaration, appointment of health care representative and power of attorney for health care purposes. Three directives are established under Illinois law and relate to the provision of medical care when the individual is incapacitated. 9. A written physician's order is required in response to the resident's advanced directive(s). Physician's orders shall be specific and address each advanced directive(s). 10. Orders regarding life-sustaining measures will be reviewed and re-signed by the attending physician at the time of the periodic review of orders. 11. Advance Directive(s) shall be addressed on the resident's plan of care, physician progress notes, and physician's orders and in social service progress notes. On 05/16/23 at 1:00 PM, during record review surveyor did not find any order for Advance Directives on R6's physician order sheet or documented in R6's care plan, physician progress notes or social service progress notes. On 05/16/23 at 2:13 PM, V6 (Assistant Director of Nursing) stated residents code status is documented on their monthly physician order sheet under the heading Advance Directives. Looking through R6's physician order sheets V6 could not find R6's order for advance directives on R6's May 2023 physician order sheets. On 05/16/23 at 2:15 PM, V6 stated R6 was transferred to the hospital on [DATE], readmitted [DATE] and that R6's advance directive order was not reordered at that time and should have been. Nurse stated all residents advance directives should be documented on their physician order sheets. On 05/17/23 at 9:55 AM, V6 stated V6 added R6's code status to R6's physician order sheet after it was brought to V6's attention on 05/16/23 by this surveyor. R6 has a diagnosis including but not limited to Type 2 Diabetes Mellitus with Hyperglycemia, Osteoarthritis, Chronic Ischemic Heart Disease, Schizophrenia, Hypertension, Hyperlipidemia, Gastro-Esophageal Reflux Disease, Chronic Obstructive Pulmonary Disease. R13 has diagnosis including but not limited to Seizures, Unspecified Dementia, Chronic Embolism and Thrombosis, Hypertension, Hyperlipidemia, Anemia. R13's physician order sheet May 2023 documents in part, full code under advance directives. No other code status was documented in R13's medical record including no care plan for advanced directives, no documentation on physician progress notes or social services progress notes. R321 has diagnosis including but not limited to Hypertensive Heart Disease, Anemia, Atherosclerotic Heart Disease, Angina Pectoris, Thrombocytopenia, Schizoaffective Disorder, Obesity, Violent Behavior. R321's physician order sheet dated 05/08/23 documents in part, full code under Advance Directives. Code status was not documented in any other location in R321's medical record. Code status was not included in R321's care plans, physician progress notes or social service progress notes. On 05/18/23 at 01:24 PM, V3 (Administrator in Training) stated R321 was admitted to the facility 05/08/23 and the social worker had not completed an initial assessment on R321 yet. R3 has diagnosis not limited to Chronic Pulmonary Disease, Asthma, Bipolar Disorder, Schizoaffective Disorders, Major Depressive Disorder and Lack of Coordination. Review of R3 medical record Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. No other code status was documented in the R3 medical records. R14 has diagnosis not limited to Chronic Obstructive Pulmonary Disease, Anemia, Hyperlipidemia, Psychosis, Dorsalgia, Chronic Pain. Review of R14's medical record and physician orders dated 04/27/23 document in part: Advance Directives, Full Code. No other code status was documented in the R14 medical records. R20 has diagnosis not limited to Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, Heart Failure, Osteoarthritis, Essential (Primary) Hypertension, Schizoaffective Disorder and Sleep Apnea. Review of R20's medical record and physician orders dated 05/03/23 document in part: Advance Directives, Full Code. No other code status was documented in the R20's medical records. R24 has diagnosis not limited to Type 2 Diabetes Mellitus, Seizures, Schizoaffective Disorders, Essential (Primary) Hypertension, Hyperlipidemia and Chronic Pulmonary Disease. Review of R24 medical record Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. No other code status was documented in the R24 medical records. R52 has diagnosis not limited to Paranoid Schizophrenia and Gastro-Esophageal Reflux Disease. Review of R52 medical record Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. No other code status was documented in the R52 medical records. R54 has diagnosis not limited to Hepatic Failure, Schizoaffective Disorders, Gastro-Esophageal Reflux Disease and Major Depressive Disorder. Review of R54's medical record and physician orders dated 04/27/23 document in part: Advance Directives, Full Code. No other code status was documented in the R54's medical records. R57 has diagnosis not limited to Paranoid Schizophrenia, Insomnia, Bipolar Disorder and Gastro-Esophageal Reflux Disease. Review of R57's medical record and physician orders dated 05/03/23 document in part: Advance Directives, Full Code. No other code status was documented in the R57's medical records. R65 has diagnosis not limited to Hypertensive Heart Disease, Hyperlipidemia, Schizoaffective Disorder and Venous Insufficiency. Review of R65's medical record and physician orders dated 05/03/23 document in part: Advance Directives, Full Code. No other code status was documented in the R65's medical records. On 05/16/23 at 12:58 PM V5 (Registered Nurse) stated the Advance Directives are only in the physician orders, care plan and admission check list. On 05/17/23 at 11:00 AM V16 (Psychiatric Rehabilitation Service Aide) stated the Advance Directives should be located in the back of the resident chart. I just picked a random person, and I don't see any Advance Directives for R11. I don't do any paperwork, so I am not sure where the Advance Directives are. The Social service director is responsible for the Advance Directives. On 05/17/23 at 11:09 AM V5 (Registered Nurse) stated The Advance Directives are in the physician orders in the chart. On 05/17/23 at 11:11 AM V17 (Psychiatric Rehabilitation Service Director) stated I will have to check where to find the code status for the residents other than the physician orders. On 05/18/23 at 08:44 AM V3 (Administrator in Training) stated the advance directives are in the initial assessment and annual assessments. Each resident should have an order for advance directives. If a resident does not have advance directives that mean that they are a full code. Every resident should have a physician order for their code status. Based on the policy the advance directives should be documented in the physician orders, physician progress notes, care plan and social service notes. Policy Titled Advance Directives dated 04/14 document in part: Purpose: To establish guidelines to assure each resident is provided information on advance directives. Standards: 12. Advance Directive(s) shall be addressed on the resident's plan of care, physician progress notes and physician's orders and in Social Service Progress Notes.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility (A) failed to ensure wheelchairs for two [R18, R21] residents were maintained to protect their safety, and (B) failed to ensure ceiling ...

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Based on observation, interview and record review, the facility (A) failed to ensure wheelchairs for two [R18, R21] residents were maintained to protect their safety, and (B) failed to ensure ceiling paint was free from watermarks, peeling falling paint in one [R11] resident's room, and the second-floor shower room. These failures have the potential to affect all 34 residents residing on the second floor. Finding include, On 5/16/23 at 11:15 AM, R11 asked surveyor to come and look in his room. On 5/16/23, at 11:20 AM, surveyor and V4 [ Certified Nurse Assistant] observed over R11's bed, the ceiling with watermarks and hanging peeling paint. Surveyor observed paint pieces on R11's floor near his bed. On 5/16/23 at 11:28 AM, R11 stated, The water use leak down on me in bed when it rained a while ago. R11 stated the maintenance man shut of the water pipe on the third floor. R11 stated now little pieces of peeling hanging paint from the ceiling falls on me when I'm lying-in bed all the time. I hope none of the paint falls in my eyes. R11 stated living under these conditions are bad. The shower room is the same way and has been falling on me while showering for months. On 5/16/23 at 11:30 AM, R32 stated, There is a lot a peeling paint falling everywhere in the shower room, especially while I am showering for months. I am not sure why they won't fix the ceilings. On 5/15/23 at 12:10 PM, surveyor and V4 in the dining room during lunch observed R21's wheelchair with white skin bandages and tape at the top on each side of the wheelchair. V18 was holding his right arm away from the right wheelchair arm area. Surveyor observed there was no padding with missing screws. V4 stated, R21's wheelchair has been like this for at least two years. The bandages are covering up sharp metal edges. The bandages are just sitting on top. V4 lifted the two white bandages up and observed a jagged edged metal. V4 stated, V18 is missing his arm rest to the wheelchair, it has been missing for a while, over two weeks. The area where the screws went are sharp. I will let maintenance know. On 5/17/23 at 9:50 AM, V10 [Maintenance Director] stated I've been working here at this facility for 15 years. V10 stated water was dripping from the 3rd floor into R11's room a long time ago. V10 stated I fixed the line and cut the water off and repaired the pipe. V10 stated I have not made any repairs on R11's ceiling, only repaired the pipe on the third floor. V10 stated the falling peeling paint from the water leak should have been repaired. The ceiling should have been scraped and paint over the area. I will check the shower rooms and make repairs for the peeling falling ceiling paint. The peeling paint could fall on the resident or potentially cause an injury. V10 stated the maintenance staff and I repair the wheelchairs. V10 stated work orders are filled out by staff and given to maintenance to make repairs. V10 stated once the order is done, the order is thrown out once completed. V10 stated I (V10) did not now about the wheelchair arm rest on R18s wheelchair. V10 stated I have extra padding to replace it. It could potentially cause an injury to the residents. V10 stated I was not made aware that R21 wheelchair had two sharp pieces of metal sticking up at the top of R21's wheelchair, I will go and assess these wheelchairs now. On 5/18/23 at 08:53 AM, V2 [Director of Nursing] stated, The nurses and certified nurse assistants know to report any broken equipment to administration and complete a work order. If a wheelchair arm is missing with missing screws, it could potentially cause a cut or abrasion injury to the resident. V2 stated sharp metal pieces of a wheelchair could potentially cause a cut or injury to the resident. V2 stated I will have the staff to check all residents' wheelchairs now to prevent any potential injuries to the residents. V2 stated peeling paint falling from the ceiling onto residents can potentially cause an eye injury, or a dementia resident could possibly eat the paint. On 5/18/23 at 09:00 AM, V1 [Administrator] stated, I am not sure why the paint is peeling and falling from R11's room and the second-floor shower room. V1 stated I will have maintenance staff start making those repairs. V1 stated the wheelchairs for R18, and R21 have been changed out for a new wheelchair. Preventative Maintenance Policy dated 11/2020 documents in part: Random rounds conducted by the director of maintenance and housekeeping services. Review resident equipment is in working order such as mechanical lifts, beds, and wheelchairs. Paint is free from watermarks and peeling paint. Facility Assessment Tool dated 1/6/23 documents ensure adequate supplies and to ensure equipment is maintained to protect and promote the health and safety of residents. Physical equipment such as wheelchairs; daily rounds are made and preventative maintenance are done.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

Based on interviews and record reviews, the facility failed to follow policy for comprehensive care plan to develop a comprehensive person-centered care plan for each resident that includes measurable...

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Based on interviews and record reviews, the facility failed to follow policy for comprehensive care plan to develop a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's needs and problems for 13 (R3, R6, R13, R14, R20, R24, R42, R44, R52, R54, R57, R65, R321) residents reviewed for comprehensive care plan in a sample of 22. The findings include: R44's initial admission date was on 6/17/2010 with diagnoses not limited to Chronic Obstructive Pulmonary disease, Asthma, Heart Failure, Atrial Flutter, Schizoaffective Disorder, Cerebrovascular Disease, Peripheral Vascular Disease, Arthropathies, Gastroesophageal Reflux Disease. R42's admission date was on 8/19/2008 with diagnoses not limited to Chronic Obstructive Pulmonary Disease, Schizoaffective Disorder, Gastroesophageal Reflux Disease, Hypertension, Psychosis, Hyperlipidemia, Anemia, Benign Prostatic Hypertrophy, Malignant Neoplasm of Prostate, Osteoarthritis. On 5/16/23 at 10:34 AM R44 was observed up and about, ambulatory with steady gait. R44 is alert and oriented x (times) 4, verbally responsive. R44 stated that he has been living in the facility for about 13 years. R44 stated that he is a smoker. R44 stated that he is smoking about 3 to 5 cigarettes a day. R44 stated that facility staff in the office is keeping his cigarettes and lighter. R44 stated that he (R44) is smoking in the dining room, designated smoking area. R44 stated that smoking time schedule at 10am, 2pm, and 4pm every day. At 10:42 AM R42 was observed lying in bed, alert, and oriented x 4, verbally responsive. R42 stated he has been living in the facility for more than 14 years. R42 stated he (R42) is a smoker. R42 stated that his (R42) cigarettes and lighter are kept by staff. R42 stated he (R42) is smoking 3 times a day in the dining room by the lobby - designated smoking area. R42 stated he smokes 3 cigarettes per day. R42 stated the smoking time schedule at 10am, 2pm, and 4 pm every day. R44 minimum data set (MDS) with assessment reference date (ARD) of 5/10/23 indicated that R44 is moderately impaired. R44 needs supervision with bed mobility, transfer, toilet use, locomotion on and off unit, walk in room and corridor. R44 needed extensive assistance with dressing and personal hygiene. R44 is always continent of bowel and bladder. R44 MDS also indicated that R44 is a current smoker. After a complete review of R44's health record no care plan was found for smoking. R42 (MDS) with (ARD) of 4/25/2023 indicated that R42 is cognitively intact. R42 needs supervision with bed mobility, walk in room and corridor, locomotion on and off unit. R42 needs limited assistance with transfer and toilet use. R42 needs extensive assistance with dressing and personal hygiene. R42 was always continent of bowel and bladder. R42's MDS also indicated that R42 is a current smoker. After a complete review of R42 health record no care plan was found for smoking. On 5/17/23 at 10:24 am V1 (Interim Administrator - Registered Nurse), V2 (Director of Nursing -DON) and V3 (Administrator on training and Social Service Director) were interviewed and stated that currently only resident's care plan and MDS are under electronic health record. V1, V2 and V3 stated that the rest of the residents' health record are still in paper in resident's chart kept in the nurse's station. V1 stated that she has been working with the company for 3 years and currently is acting interim administrator for the facility. V1 stated that she is also the corporate nurse. V2 stated she has been working in the facility for 12 years. V3 stated that he has been working in the facility for 8 years. Surveyor requested smoking care plan from V1 (Administrator), V2 (Director in Nursing) and V3 (Administrator in Training). On 5/18/23 at 09:10am surveyor followed up and requested smoking care plan from V1 and V2. At 09:18am V3 (Administrator in training) stated there is no smoking care plan for R42 and R44. V3 stated that social service is responsible for completing the smoking care plan. V3 stated the facility is not doing a smoking care plan for residents who are not a high-risk smoker. V3 stated that R42 and R44 are not high-risk smokers. V3 stated that facility is only doing a quarterly smoking assessment and continuously monitoring R42 and R44. Facility's policy for care plan (undated) documented in part: Each resident has a resident care plan that is current, individualized, and consistent with the medical regimen. Facility's policy for Comprehensive care plan (undated) documented in part: A comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs shall be developed for each resident. 1. An interdisciplinary team, in coordination with the resident, his / her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident. 2. The comprehensive care plan has been designed to: a. incorporate identified problem areas, b. Incorporate risk factors associated with identified problems, d. Reflect treatment goals and objectives in measurable outcomes. 3. The resident's comprehensive care plan is developed within seven (7) days of the completion of the resident's comprehensive assessment (MDS). 4. Care plans are revised as changed in the resident's condition dictates. Reviews area made at least quarterly. R6 has a diagnosis including but not limited to Type 2 Diabetes Mellitus with Hyperglycemia, Osteoarthritis, Chronic Ischemic Heart Disease, Schizophrenia, Hypertension, Hyperlipidemia, Gastro-Esophageal Reflux Disease, Chronic Obstructive Pulmonary Disease. Per review of R6's medical record R6 does not have a care plan for Advance Directives. R13 has diagnosis including but not limited to Seizures, Unspecified Dementia, Chronic Embolism and Thrombosis, Hypertension, Hyperlipidemia, Anemia. Per review of R13's medical record R13 does not have a care plan for Advance Directives. R321 has diagnosis including but not limited to Hypertensive Heart Disease, Anemia, Atherosclerotic Heart Disease, Angina Pectoris, Thrombocytopenia, Schizoaffective Disorder, Obesity, Violent Behavior. Per review of R321's medical record R321 does not have a care plan for Advance Directives. R3 has diagnosis not limited to Chronic Pulmonary Disease, Asthma, Bipolar Disorder, Schizoaffective Disorders, Major Depressive Disorder and Lack of Coordination. Review of the medical record R3 Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R3 plan of care. R14 has diagnosis not limited to Chronic Obstructive Pulmonary Disease, Anemia, Hyperlipidemia, Psychosis, Dorsalgia, Chronic Pain. Review of the medical record R14 Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R14 plan of care. R20 has diagnosis not limited to Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, Heart Failure, Osteoarthritis, Essential (Primary) Hypertension, Schizoaffective Disorder and Sleep Apnea. Review of the medical record R20's Physician Orders dated 05/03/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R20 plan of care. R24 has diagnosis not limited to Type 2 Diabetes Mellitus, Seizures, Schizoaffective Disorders, Essential (Primary) Hypertension, Hyperlipidemia and Chronic Pulmonary Disease. Review of the medical record R24 Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R24 plan of care. R52 has diagnosis not limited to Paranoid Schizophrenia and Gastro-Esophageal Reflux Disease. Review of the medical record R52 Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R52 plan of care. R54 has diagnosis not limited to Hepatic Failure, Schizoaffective Disorders, Gastro-Esophageal Reflux Disease and Major Depressive Disorder. Review of the medical record R54 Physician Orders dated 04/27/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R52 plan of care. R57 has diagnosis not limited to Paranoid Schizophrenia, Insomnia, Bipolar Disorder and Gastro-Esophageal Reflux Disease. Review of the medical record R57 Physician Orders dated 05/03/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R57 plan of care. R65 has diagnosis not limited to Hypertensive Heart Disease, Hyperlipidemia, Schizoaffective Disorder and Venous Insufficiency. Review of the medical record R65 Physician Orders dated 05/03/23 document in part: Advance Directives, Full Code. There was no Advance Directives documentation in R65 plan of care. On 05/16/23 at 12:58 PM V5 (Registered Nurse) stated the advance directives are only in the Physician Orders, care plan and admission check list. On 05/17/23 at 11:00 AM V16 (Psychiatric Rehabilitation Service Aide) stated the Advance Directives should be located in the back of the resident chart. I just picked a random person, and I don't see any advance directives for R11. I don't do any paperwork, so I am not sure where the Advance Directives are. The Social service director is responsible for the Advance Directives. On 05/17/23 at 11:09 AM V5 (Registered Nurse) stated The Advance Directives are in the Physician Orders in the chart. On 05/17/23 at 11:11 AM V17 (Psychiatric Rehabilitation Service Director) stated I will have to check where to find the code status for the residents other than the physician orders. On 05/18/23 at 08:44 AM V3 (Administrator in Training) stated the advance directives are in the initial assessment and annual assessments. Based on the policy the advanced directives should be documented in the physician orders, physician progress notes, care plan and social service notes. Policy Titled Advance Directives dated 04/14 document in part: Purpose: To establish guidelines to assure each resident is provided information on advance directives. Standards: 12. Advance Directive(s) shall be addressed on the resident's plan of care, physician progress notes and physician's orders and in Social Service Progress Notes.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on observations, interviews, and record reviews, the facility failed to follow their policy and cover clean laundry with a clean protective sheet. This has the potential to affect all 31 residen...

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Based on observations, interviews, and record reviews, the facility failed to follow their policy and cover clean laundry with a clean protective sheet. This has the potential to affect all 31 residents that reside on the fourth floor. Findings include: On 05/16/2023 at 11:15 AM, surveyors observed the fourth-floor linen cart at the nurses' station. A white sheet was on top of the linen cart but did not completely come down to cover the contents of the cart. Surveyor observed folded incontinence pads on the cart uncovered. On 05/17/2023 at 9:17 AM, surveyor observed V18 (Certified Nurse Aide) changing residents' beds. Surveyor observed the linen cart in the hallway not fully covered. Surveyor observed folded green sheets and incontinence pads uncovered. On 05/17/2023 at 1:51 PM, V19 (Laundry Staff) stated staff should keep clean linens and sheets covered during transport and storage. V19 stated linen carts on the floor should be covered with a clean white sheet. Facility's Laundry - Route & Process policy last revised 04/01/2020 documents in part: The clean laundry on the cart is covered with a clean protective sheet. Clean linen shall be protected from contamination during handling, transport and storage.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0919 (Tag F0919)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to ensure a functioning call light communication system was accessible to 3 residents (R12, R14, R68) of 22 residents reviewed. T...

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Based on observation, interview and record review, the facility failed to ensure a functioning call light communication system was accessible to 3 residents (R12, R14, R68) of 22 residents reviewed. This failure has the potential to effect 34 residents residing on the second floor. Findings include: Surveyor observed on 5/16/23 at approximately 12:35 PM, R12s call light button not working. Surveyor notes R12s call light button requires pressing and holding down for it to work. Surveyor observed at approximately 12:53 PM, R14 pressed call light button, light above room door did not light. Surveyor observed at approximately 12:35 PM and 12:53 PM, no audible notification observed when testing R12, and R14 call light function. Surveyor observed at approximately 12:57 PM, R68 did not have a call light button/cord in the room at all. Surveyor observed on 5/17/23 at approximately 9:05 AM, no audible notification observed when testing R12, R14 and R68s call light function. On 5/16/23 at 12:40 PM, V5 (Registered Nurse) stated V5 thinks R12s call light is broken because the button should stay on when pressed. V5 stated R12 should not have to hold the button down. V5 stated at 1:06 PM, there should be a call light in each resident's room. On 5/16/23 at 12:55 PM, V4 (Certified Nursing Assistant) stated R14s call light is not working. V4 stated If R14 needed help, V4 would not know unless V4 came to the room to check on R14. On 5/17/23 at 9:23 AM, V11 (Maintenance Coordinator) stated that V11 fixed R68s call light yesterday. V11 stated that V11 had to change the box out. V11 stated that R12s and R14s call light cords have been replaced. V11 stated at about 09:46 AM, the call light system is supposed to have audible notification. On 5/17/23 at 09:45 AM, V12 (Call light Technician (Contracted) stated the facility called for no sound and lights not working. At 11:07 AM, V12 stated, some of the call lights are wired wrong in the rooms. On 5/17/23 at 09:50 AM, V13 (Certified Nursing Assistant) stated V13 does not hear a sound from the call light system. On 5/17/23 at 10:00 AM, V14 (Certified Nursing Assistant) stated the call light system has not had sound for a while and does not remember how long it has been without sound. On 5/18/23 at 09:00 AM, V2 (Director of Nursing) stated the call light system should be functioning properly. V2 stated when a resident activates the call light, there should be a sound that staff hears, also there is a light over the door of the resident room that lights, and the light panel at the nursing station will light. V2 stated that is how we know a resident has pressed the call light. V2 stated the call light system should be working. 12:56 PM, V2 stated all residents, resident rooms, should have a call light so if an event happens, they can get assistance from staff. On 5/18/23 at 12:54 PM, V3 (Administrator in Training) stated every resident should have a call light. Surveyor reviewed invoice for services rendered and the invoice documents in part: serviced May 17, 2023, checked out 2nd floor nurse call system. Had to replace the main control unit. Facility policy Call Light, 7/2014, documents in part: Purpose: 2. To assure call system is in proper working order. Procedure: 6. Check all call lights daily and report any defective call lights to the nurse immediately. Facility policy Call Light, revised 1/1/2022, documents in part: Equipment: 1. Functioning call light. Procedure: 8. If call light is defective, report immediately to Maintenance.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected multiple residents

Based on observations, interviews, and record reviews the facility failed to provide effective pest control two [R11, R32] residents in the sample of 22. These failures have the potential to affect al...

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Based on observations, interviews, and record reviews the facility failed to provide effective pest control two [R11, R32] residents in the sample of 22. These failures have the potential to affect all 34 residents residing on the second floor. Findings include, On 5/16/23 at 11:15 AM, R11 asked surveyor to come and see the bugs in his room. On 5/16/23, at 11:20 AM, Surveyor and V4 [ Certified Nurse Assistant] observed bugs crawling on the floor near the heat unit. Surveyor observed a white box near the wall with live bugs stuck in the open box moving. On 5/16/23 at 11:24 AM, V5 stated, Those are roaches crawling around the heat unit and inside the box. I think the glue box is for mice. I will call housekeeping to clean the floor. On 5/16/23 at 11:28 AM, R11 stated, The roaches are bad at night, crawling all over the heat unit, and in my bed. The water use to leak down on me in bed when it rained. The maintenance man shut of the water pipe on the third floor. Now little pieces of peeling hanging paint the ceiling falls on me when I'm lying-in bed all the time. Living under these conditions are bad. On 5/16/23 at 11:30 AM, R32 stated, There are roaches in my room as well, they are not as many like in the past, but they are still here crawling around, especially at night. I've seen the exterminator here, but he only sprays the nursing stations not any of the resident rooms and that is not fair. On 5/16/23 at 1:30 PM, V5 [Registered Nurse] stated, I have seen roaches in the nursing station from time to time. On 5/17/23 at 9:50 AM, V10 [Maintenance Director] stated, I've been working here at this facility for 15 years. The facility has had a roach problem now for a while now, over a year. However, we do have an exterminator come out often. I might see roaches every other week around the building. V10 stated when staff or residents report a roach sighting, me or the administrator will call out the exterminator. The white boxes near the radiator in the resident rooms are for roaches. The exterminator has sprayed the kitchen, reception area, restrooms, vending machines, dining rooms, stairwells, nursing stations, medication rooms, and two resident rooms. They exterminator has not sprayed the all the resident rooms, only the rooms where staff or residents have seen roaches. The residents keep food in their rooms, which make it very hard to keep their rooms free from roaches. On 5/18/23 at 9:00 AM, V1 [Administrator] stated, The facility has a contract with an extermination company, but I am not sure why the building still has roaches. I will review our contract and contact the exterminator about the rooms that need to be treated for roaches. Surveyor reviewed exterminator's inspection report dated 1/23-5/23 which documents in part: kitchen, reception area, business offices, restrooms, vending machines, dining rooms, stairwells, nursing stations, medication rooms, and the same two resident rooms one room located on the second floor the other room located on the fourth floor. Pest Control Policy dated 12/2014: -Our facility shall maintain an effective pest control program, -This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observations and interviews, the facility failed to provide the required 80 square feet per bed for 5 resident rooms out of 68 resident rooms in the facility. This failure has the potential t...

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Based on observations and interviews, the facility failed to provide the required 80 square feet per bed for 5 resident rooms out of 68 resident rooms in the facility. This failure has the potential to affect six residents (R26, R27, R30, R39, R48, R67). Findings included: On 05/16/23, 5/17/23, and 5/18/23, during the tours on the unit, observations were made of room sizes. On 05/16/23 at 11:00 AM, V1 (Administrator) stated that the facility has a list of rooms under room waiver and provided surveyor with a list of the identified rooms including their square footage and number of beds. V1 stated the current residents living in these rooms have not requested to be changed to a different room and that some of the rooms are not filled to capacity. On 05/18/23 at 10:55 AM, R26 stated R26 can move around R26's room without restrictions and has no concerns about the space or size of the room. Observed R26 moving around in room without any limitations, obstacles, or environmental restrictions. On 05/18/23 at 11:00 AM, R30 stated R30 has been living in the same room since admitted to the facility and has no concerns or complaints with the size. R30 stated R30 has plenty of room to move around and denies any environmental restrictions or obstacles. R30 denies any falls or incidences of tripping or bumping into furniture or bed. On 05/18/23 at 11:08 AM, V11 (Maintenance Coordinator) stated there have been no changes made in the size of rooms. V11 stated there are no changes which can be done because the building is old and has been designated a historic landmark. Facility document presented by V1, titled Illinois Department of Public Health Waiver Status Report dated 06/20/96, documents in part, the facility has 5 rooms that do not have a minimum of 10 feet between walls or a wall and any built-in furniture, and the facility will ensure this situation does not affect resident health, safety, or welfare. An additional undated facility document, titled List of Rooms Under Room Waiver, documents that four rooms have a square footage of 15 feet by 17 feet with 3 beds while one room has a square footage of 13 feet by 18 feet with 3 beds.
Jul 2022 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review the facility failed to follow policy and physician order related to applying left wrist splint for a resident diagnosed with Arthritis and De Quervain...

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Based on observation, interview and record review the facility failed to follow policy and physician order related to applying left wrist splint for a resident diagnosed with Arthritis and De Quervain's Tenosynovitis (inflammation of tendons) to 1 of 1 resident (R33) for a total sample of 19 reviewed. Failures include: On 07/26/2022 from 10:20 AM to 01:16 PM V11 (Registered Nurse) stated, R33 is able to ambulate and with no limitation in moving his extremities. R33 stated that he has no concern as to his range of motion. R33 does not have his splint applied when seen from 10:20 AM till present. On 07/27/2022 at 09:48 AM. R33 was seen without left wrist/hand splint at 2nd Floor dining room while playing bingo. On 07/27/2022 at 11:22 AM. V4 (Registered Nurse) was informed that since yesterday morning R33 was seen without a splint on his left hand. V4 stated that the splint helps R33 with Arthritic pain, but he refused it. R33 was asked about not wearing his splint, R33 stated that nobody instructed him to use his left-hand splint today or yesterday. R33 sated the doctor told him to use the splint about a month ago. R33's Splint application on Treatment Administration Record for the month of July 2022 documents that facility staff signed today (7/27/2022) and yesterday (7/26/2022) all 3 shifts. V4 signed splint as being applied although R4 previously stated R33 refused. On 07/27/2022 at 11:38 AM, V2 (Director of Nursing) stated As to R33's splint, doctor's order should be followed, I know R33 sometimes refuses to use the splint, but doctors order must be followed. The splint was ordered for his Arthritis, and it helps him with his pain. On 07/28/2022 at 12:48 PM, V12 (Restorative Nurse) stated that splint was ordered because of R33's pain. R33 is compliant with the splint. V12 state, In fact, R33 got upset when he was asked if doctor can discontinue the splint. R33 is under the impression that he only needs to use it when he is in pain. R33 will benefit if he uses the splint to prevent pain. The splint helps him (R33) when he does repetitive movements or motion. R33 stated that it helps him with his pain. It would help if education can be given to him that the splint can help prevent pain. Facility policy for application of splints dated 4/2014 in part reads: To properly apply for support, comfort, or aid in contracture prevention. Under Equipment: Physician's order specific for the splint. Physician order for R33 reads: Thumb Spica Splint on left wrist - on at daytime and off at night-time (6AM-ON, 9PM-OFF). Diagnosis Arthritic Pain. Under Procedure and Application: Note time the splint was applied, and time splint is to be removed according to the plan of care. R33's plan of care documents Medical Doctor's order: Thumb Spica Splint on Left wrist on at daytime and off at night-time. 6:00 AM on / 9:00 PM off. Monitor for left wrist / hand with splint for circulation, movement / motion, and sensation every shift. All orders noted and carried out by Nurse on Duty. Per care plan R33 has a condition called de Quervain's tenosynovitis that is an inflammation of the tendons controlling the movement of the thumb and the tendon sheath and resulting in pain in the wrist.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to follow policy and physician order related to CPAP (Cont...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to follow policy and physician order related to CPAP (Continuous Positive Airway Pressure) treatment to a resident diagnosed with Sleep Apnea (absence of breathing during sleep) to 1 of 1 residents (R33) for a total sample of 19 reviewed. This failure has the potential to affect 1 of 1 residents at risk for Sleep Apnea untreated. Findings include: On 07/27/2022 at 09:52 AM R33's CPAP was not seen on the bedside. R33 has an order for CPAP at bedtime. On 07/27/22 at 11:22 AM V11 (Registered Nurse) stated that R33's CPAP machine is in a cabinet at the nurse's station. But when asked to see the CPAP machine multiple times, V11 stated About the CPAP machine it was transferred to 4th floor to be used by another resident. V11 further stated that nursing staff will not be able to offer CPAP at bedtime when it is not available on the floor. On 07/27/2022 at 11:38 AM V2 (Director of Nursing) stated that prospectively she will inform the doctor because R33 was refusing CPAP since 2018. V2 stated, I understand what you mean, that a resident with a diagnosis of Sleep Apnea and was refusing to use CPAP needs to have a fallback plan since he has been refusing to use the CPAP from the start (2018). Doctor was informed that R33 was refusing the CPAP but insisted to continue to use the CPAP. Yes, a CPAP must be available and should be offered to R33. Moving forward, I will call the doctor again and provide education to R33 on the importance of CPAP R33 is [AGE] years old, with medical diagnosis of Sleep Apnea. R33's Brief Interview for Mental Status dated 5/23/2022 scored 14 with means R33's cognition was intact. Physician order under Treatment dated 8/2/2018 reads: CPAP 10 CM at bedtime - Full Face Mask. R33's treatment administration record (TAR) for the month of July 2022 documents refused for the whole month. Facility's policy for BIPAP / CPAP dated 9/2016 in part reads: BIPAP / CPAP therapy will be administered by a Respiratory Therapist of Nurse upon order of a physician. Under procedure the Registered Nurse or Licensed Practical Nurse is responsible for placing the resident on the BIPAP / CPAP unit daily per physician's order.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0912 (Tag F0912)

Minor procedural issue · This affected multiple residents

Based on observations and interview, the facility failed to provide the required 80 square feet per bed for five resident rooms. Findings include: On 07/26/2022 at 10:08 AM V1 (Administrator) stated, ...

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Based on observations and interview, the facility failed to provide the required 80 square feet per bed for five resident rooms. Findings include: On 07/26/2022 at 10:08 AM V1 (Administrator) stated, I have a waiver form for some rooms that do not meet the 80 square feet requirement. V1 provided the survey team with the room waiver form with the following dates: 8/13/1994, 6/20/1996. There are a total of five rooms that are listed under the room waiver.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Illinois facilities.
  • • 34% turnover. Below Illinois's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 life-threatening violation(s), 2 harm violation(s). Review inspection reports carefully.
  • • 31 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • Grade F (13/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Winston Manor Cnv & Nursing's CMS Rating?

CMS assigns WINSTON MANOR CNV & NURSING an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Illinois, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Winston Manor Cnv & Nursing Staffed?

CMS rates WINSTON MANOR CNV & NURSING's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 34%, compared to the Illinois average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Winston Manor Cnv & Nursing?

State health inspectors documented 31 deficiencies at WINSTON MANOR CNV & NURSING during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, 25 with potential for harm, and 3 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Winston Manor Cnv & Nursing?

WINSTON MANOR CNV & NURSING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 180 certified beds and approximately 103 residents (about 57% occupancy), it is a mid-sized facility located in CHICAGO, Illinois.

How Does Winston Manor Cnv & Nursing Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, WINSTON MANOR CNV & NURSING's overall rating (2 stars) is below the state average of 2.5, staff turnover (34%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Winston Manor Cnv & Nursing?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, and the below-average staffing rating.

Is Winston Manor Cnv & Nursing Safe?

Based on CMS inspection data, WINSTON MANOR CNV & NURSING has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Illinois. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Winston Manor Cnv & Nursing Stick Around?

WINSTON MANOR CNV & NURSING has a staff turnover rate of 34%, which is about average for Illinois nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Winston Manor Cnv & Nursing Ever Fined?

WINSTON MANOR CNV & NURSING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Winston Manor Cnv & Nursing on Any Federal Watch List?

WINSTON MANOR CNV & NURSING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.