THREE CROWNS PARK

2323 MCDANIEL AVE, EVANSTON, IL 60201 (847) 328-8700
Non profit - Corporation 34 Beds COVENANT LIVING Data: November 2025
Trust Grade
85/100
#85 of 665 in IL
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Three Crowns Park in Evanston, Illinois, holds a Trust Grade of B+, which indicates it is above average and recommended for families considering care for their loved ones. It ranks #85 out of 665 facilities in Illinois, placing it in the top half of the state, and #27 out of 201 in Cook County, meaning only 26 local options are better. The facility has two issues noted in recent inspections, including a serious incident where a resident suffered a foot laceration that required emergency room treatment, and a concern regarding improper infection control protocols for residents on isolation. On the positive side, staffing is a strong point, with a perfect rating of 5/5 and a 0% turnover rate, indicating that staff are stable and likely familiar with residents' needs. Additionally, the facility has no fines recorded, and it offers more RN coverage than 87% of Illinois facilities, which enhances the quality of care provided.

Trust Score
B+
85/100
In Illinois
#85/665
Top 12%
Safety Record
Moderate
Needs review
Inspections
Too New
0 → 2 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Illinois facilities.
Skilled Nurses
✓ Good
Each resident gets 134 minutes of Registered Nurse (RN) attention daily — more than 97% of Illinois nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
: 0 issues
2025: 2 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

Chain: COVENANT LIVING

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 2 deficiencies on record

1 actual harm
Apr 2025 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow contact isolation protocols by failing to plac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow contact isolation protocols by failing to place correct signage on resident room door regarding isolation precautions, they failed to ensure that a resident on contact isolation was placed in an appropriate room, and they failed to ensure that a resident's breathing mask was properly contained in accordance with infection control protocols. These failures applied to two (R3 and R4) of six residents reviewed for infection control. Findings include: R4 is [AGE] years old and have resided at the facility since 2019. Face sheet listed the following medical diagnosis among others: Local infection of the skin and subcutaneous tissue, abnormal posture, personal history of malignant neoplasm of the bladder, dependence on renal dialysis, methicillin resistant staphylococcus aureus infection as cause of disease classified elsewhere, methicillin resistant staphylococcus aureus infection unspecified site, pressure induced deep tissue damage of contagious site of back, buttock, and hip etc. 04/22/25 1:15AM, R4 was observed in his room with another resident (R3) sharing the same room. An enhanced barrier precaution signage was noted at the door and some personal protective equipment (PPE) was noted behind the door. R4 was sitting on a motorized wheelchair, awake, alert and oriented and stated that he is doing okay. R4 said that he gets wound care at night, they do it when he lays down and it is okay with him. R4 added that he gets breathing treatment and normally does it himself after breakfast or before, he also takes his two inhalers after the breathing treatment. A breathing machine was noted at the bedside with the breathing mask open to air and not contained. R4 was observed during the survey moving around the facility in his motorized wheelchair and even attended the resident council meeting held by a surveyor. R3 is [AGE] years old, admitted to the facility on [DATE], medical diagnosis includes, but not limited to presence of urogenital implants, unspecified dementia, unsteadiness on feet, type 2 diabetes, retention of urine, presence of aortocoronary bypass graft, etc. Review of facility list for residents on isolation dated February 2025 listed R4 as being on contact isolation for MRSA of wound and C-diff. Isolation was started on 2/24/2025 and the end of isolation was documented as on going. Care plan initiated 3/1/2025 states: R4 is on contact isolation d/t MRSA/ C diff. Goal states: R4 will remain in his room while on contact isolation. Staff will adhere to the contact isolation while providing care to prevent spread of infection. Interventions include Provide education to the resident as able and family on Contact Isolation protocol and rationale, Staff to wear PPE's when providing care per facility protocol. Mask/eye shield as indicated for potential splashing/contamination, etc. 04/23/25 11:30AM, V3 (infection prevention nurse) said that R4 used to be on contact isolation for MRSA of the wound, he went to the hospital and the isolation was discontinued at the hospital. Resident is just on enhanced barrier precaution now, the admitting nurse called the hospital who told her that that the isolation was discontinued, V3 told the nurse to document the information from the hospital. Review of resident's record did not show any physician order or progress note stating that R4's contact isolation was discontinued. Surveyor requested for the information from facility, but none was provided. On 4/24/2025 at 12:16PM, V2 (DON) said that they could not fid any documentation that R4's contact isolation was discontinued. V2 added that R4 should have been in a private room and the contact isolation precaution sign should have been placed on the door. V2 also said that residents breathing masks should be contained after use. Transmission based precaution policy provided by V2 (DON) revised September 2022, states that transmission-based precaution are initiated when a resident develop signs and symptoms of transmissible infection, arrives for admission with symptoms of infection or have laboratory confirmed infection ad is at risk of transmitting the infection to other residents. Under contact precaution, the policy states in part that contact precautions are implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment. Contact precautions are also used in situations when a is experiencing wound drainage, fecal incontinence or diarrhea, or other discharges from the body that cannot be contained and suggest an increased potential for extensive environmental contamination and risk of transmission of a pathogen even before a specific organism has been identified. Under discontinuation of isolation the policy states that transmission-based precaution is discontinued when it is determined that the resident's condition no longer indicate such precaution. Residents remains on appropriate transmission-based precaution until discontinued by the attending physician or the infection preventionist.
Jan 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

Based on interview and record review the facility failed to transfer a resident in a safe manner. This failure resulted in R1 falling and sustaining lacerations to her right foot 3rd, 4th and 5th toes...

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Based on interview and record review the facility failed to transfer a resident in a safe manner. This failure resulted in R1 falling and sustaining lacerations to her right foot 3rd, 4th and 5th toes requiring sutures. Findings include: R1's Physician Order Sheet dated 1/25 show R1 has diagnoses that include chronic kidney disease, spinal stenosis and chronic pain. R1's careplan with initiated date of 9/26/24 show R1 is alert and oriented and able to verbalize her needs. High risk for falls due to impaired balance. R1's careplan under transfers show, - (R1) requires staff assistance with transfer due to decreased physical mobility, She requires staff assistance with transfers using sit to stand lift. She is at times able to transfer from wheelchair/c to bed with staff using gait belt and pivot. She can verbalize if she feel weak to pivot and can use sit to stand lift. The Facility Reported Incident (FRI) sent to the state agency as initial and final dated 12/16/24 show, blood was noted on the floor next to resident's bed by facility staff. It was observed that the resident (R1) had a laceration to her right foot. Resident sent to the emergency room (ER), received three sutures. Resident returned to the facility the same day in good condition. During the investigation, R1 stated the CNA lost her grip which caused her to slide down in the wheelchair. Foot rests were in place at the time. Laceration is clean and healing. Resident remains in good condition, medicated for pain as needed. The facility Incident Report dated 12/16/24 shows, Type-fall. Place-residents room. Activity-transfer. Injury-leg, right toe lacerations to 3 of her toes on the 3rd toe, 4th toe and 5th toe. Lacerations measuring: 1.5 centimeters (cm) x 0.8 cm, 1 cm x 2 cm, 2 cm x 0.6 cm, distal part of the 3rd, 4th, and 5th right toes. On 1/3/24 at 10:45 AM, R1 was in her room, sitting in her wheelchair alert and pleasant. R1 said last month she fell and injured her right foot's 3rd, 4th and 5th toes. R1 said the staff (V7, Certified Nursing Assistant) got her up from bed to put her in her wheelchair. I don't think she realized how heavy I was, she was not able to lift me, she was sort of grabbing me and I ended falling on the floor. Then I saw blood, that was when I was told I needed to go to the hospital, I had sutures in my right toes. (showed this surveyor her right 3rd, 4th and 5th toes that was previously injured). V2 (Director of Nursing) who was with this surveyor said V7 (agency CNA) should have used the mechanical stand lift or ask another staff for assistance to transfer R1 safely. On 1/3/24 at 1:26 PM V5 (License Practical Nurse) said she was R1's nurse on 12/16/24. At around 6:45 AM, V7 (agency CNA) informed me that R1 was on the floor. V7 said she was transferring R1 by herself from bed to wheelchair but R1 ended on the floor. V5 (LPN) said she went to check on R1 who was lying on the floor with blood noted on the floor. Body assessment done that show R1 sustained lacerations to her right leg toes. (3rd, 4th and 5th toes). Later R1 was sent to the hospital to have her lacerations to be sutured. R1's Hospital Emergency Department (ED) note dated 12/16/24 show, diagnosis-lacerations of right foot .evaluated in the ED today for lacerations to right foot Your lacerations were repaired in the ED with sutures. Remove sutures in 7 days. On 1/3/24 at 2PM both V1 (Administrator) and V2 (Director of Nursing) said V7 (agency CNA) does not work at the facility any longer. V7 had been on do not return status. The facility policy on Safe Lifting and transfers dated July 2017 show, In order to protect the safety and well being of staff and residents, and to promote quality care, this facility uses appropriate techniques and devices to lift and move residents.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (85/100). Above average facility, better than most options in Illinois.
  • • No fines on record. Clean compliance history, better than most Illinois facilities.
Concerns
  • • 2 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Three Crowns Park's CMS Rating?

CMS assigns THREE CROWNS PARK an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Illinois, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Three Crowns Park Staffed?

CMS rates THREE CROWNS PARK's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes.

What Have Inspectors Found at Three Crowns Park?

State health inspectors documented 2 deficiencies at THREE CROWNS PARK during 2025. These included: 1 that caused actual resident harm and 1 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Three Crowns Park?

THREE CROWNS PARK is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by COVENANT LIVING, a chain that manages multiple nursing homes. With 34 certified beds and approximately 26 residents (about 76% occupancy), it is a smaller facility located in EVANSTON, Illinois.

How Does Three Crowns Park Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, THREE CROWNS PARK's overall rating (5 stars) is above the state average of 2.5 and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Three Crowns Park?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Three Crowns Park Safe?

Based on CMS inspection data, THREE CROWNS PARK has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Three Crowns Park Stick Around?

THREE CROWNS PARK has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Three Crowns Park Ever Fined?

THREE CROWNS PARK has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Three Crowns Park on Any Federal Watch List?

THREE CROWNS PARK is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.