ROSE GARDEN OF PANA

900 SOUTH CHESTNUT, PANA, IL 62557 (217) 562-3996
For profit - Individual 105 Beds POINTE MANAGEMENT Data: November 2025
Trust Grade
5/100
#620 of 665 in IL
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Rose Garden of Pana has a Trust Grade of F, indicating significant concerns about the quality of care provided and placing it in the bottom tier of nursing homes. It ranks #620 out of 665 facilities in Illinois, meaning it is in the bottom half of the state, and #3 out of 4 in Christian County, with only one local option considered better. The facility is improving slightly, having reduced the number of issues from 12 in 2023 to 8 in 2024, but it still faces serious challenges. Staffing is a strength here, with a 0% turnover rate, which is well below the state average, but the overall staffing rating is poor and there is concerningly less RN coverage than 97% of other facilities in Illinois. Specific incidents include a resident who required assistance from two staff members but was transferred by one, increasing the risk of falls, and another resident who experienced a delay in treatment for a fracture, which suggests that improvements are still needed in ensuring timely care and safe transfers.

Trust Score
F
5/100
In Illinois
#620/665
Bottom 7%
Safety Record
High Risk
Review needed
Inspections
Getting Better
12 → 8 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
$124,787 in fines. Lower than most Illinois facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 13 minutes of Registered Nurse (RN) attention daily — below average for Illinois. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
25 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2023: 12 issues
2024: 8 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Illinois average (2.5)

Significant quality concerns identified by CMS

Federal Fines: $124,787

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: POINTE MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 25 deficiencies on record

4 actual harm
Oct 2024 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide Medicare written notice regarding the right to an expedited ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide Medicare written notice regarding the right to an expedited review of a service termination (Notice of Medicare Non-Coverage/NOMNC) and/or the written notice of the resident's potential liability for a non-covered stay (Skilled Nursing Facility Advance Beneficiary Notice/SNF ABN) for 2 of 3 residents (R17 and R44) reviewed for Beneficiary Protection Notification in the sample of 17. Findings include: 1. R17's EMR (Electronic Medical Record) documented that R17 was originally admitted to the facility on [DATE]. R17's EMR documented R17 was admitted to a local hospital on 2/8/24 with a diagnosis of CHF (congestive heart failure). R17's EMR documented R17 was readmitted to the facility on [DATE] on Medicare Part A for skilled services. R17's EMR documented R17's last day of Medicare Part A coverage was 4/24/24. A review of R17's CMS-10055 Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) revealed that R17 was given and signed the SNFABN on 4/24/24 and that R17 was not given at least 2 days' notice of his Medicare Part A coverage ending. 2. R44's EMR documented R44 was originally admitted to the facility on [DATE]. R44's EMR documented that R44 was admitted to a local hospital on 7/5/24 with diagnoses of pneumonia and dehydration. R44's EMR documented that R44 was readmitted to the facility on [DATE] on Medicare Part A for skilled services. The surveyor requested R44's CMS-10055 Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) and the facility was unable to provide a NOMNC for R44's Medicare A coverage that ended on 9/16/24. On 10/30/24 at 12:48 PM V25 (Regional Director) stated that she would expect the residents to be given at least two days' notice before the end of Medicare Part A coverage. On 10/30/24 at 12:50 PM V24 (Social Service Director) stated that she mailed a SNFABN to R44's family but does not have any evidence that this was mailed and received. On 10/31/24 at 10:40 AM V1 (Administrator) stated that the facility does not have a policy for beneficiary notification.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents were free from physical abuse for 3 of 3 residents ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure residents were free from physical abuse for 3 of 3 residents (R11, R37, and R48) reviewed for abuse in a sample of 27. Findings include: 1. R11's Face Sheet, with a print date of 10/30/24, documented R11 has diagnoses of but not limited to Diastolic congestive heart failure (CHF), acute and chronic respiratory failure with hypoxia, muscle weakness, and other abnormalities with gait and mobility. R11's Minimum Data Set (MDS), dated [DATE], documented R11 is cognitively intact with a Brief Interview for Mental Status (BIMS) of 15 out of 15 and she is independent with all her activities of daily living (ADLs). R11's Progress Note, dated 10/19/2024 at 5:20 PM, documented Resident informed staff that she was sitting on the seat of her walker when another resident came up to her and started a conversation. Resident states she was talking to them when they got behind her and attempted to push her walker. Resident stated she told the other resident to stop pushing on her walker, states her feet were on the floor & stopping them from moving her. Resident states that the other resident became upset with her and struck her in the middle of her back with his hand. Incident was not witnessed by staff. Staff assessed resident, no discoloration or swelling noted to resident's back. Other resident was re-directed by staff with success. Will continue to monitor. R11's Progress Note, dated 10/20/2024 at 2:49 PM, documented R11 voiced her concern regarding the other resident entering her room. On 10/30/24 at 10:48 AM, R11's Illinois Department of Public Health (IDPH) final report was reviewed and documented an incident that took place between R11 and R48 in the main lobby of the facility on 10/19/24 at 6:45 PM. It documented R11 was cognitively intact with a BIMS of 15 out of 15 and R48's BIMS was 99- severely cognitively impaired. On October 19th, at approximately 5:30 PM 2024, a resident-to-resident altercation happened in the front lobby. According to R11, R48 approached her when she was sitting on the seat of her walker. R48 attempted to push her walker and she told him not to do so. R11 states he then struck her back with his hand. R48 was successfully redirected by staff. Nursing assessment indicted no injury to either resident. R48 was placed on 1:1 observation in common areas for 72 hours. Administrator, PCP, and POA notified of incident. The Interdisciplinary Team (IDT) determined that this event likely occurred to resident R48's, diagnosis of dementia. R48 was recently diagnosed with late stages of dementia and placed on hospice effective Friday, October 18th, 2024. R48's recent U/A (urinalysis) results received on October 19th, 2024; no culture was indicated. Local hospice completed a medication review. New orders received to change Ativan 0.5 MG every 4 hours routinely, in addition to Ativan 0.5 MG every 2 hours PRN. IDT will continue to monitor effectiveness and update care plan as needed. In addition to working close with primary care physician and hospice provider. On 10/30/24 at 12:46 PM, R11 stated R48 wanders up and down the hallways all the time. She said she had an incident that involved R48 a couple of weeks ago. She said she was up front with her walker, and she was sitting down on it. She said she like to go up there after supper just to get out of her room. R11 said R48 came up behind her and grabbed the back of her walker and she told him not to do that. She said R48 then let go of her walker, came around the right side of her walker, and hit her in the right shoulder. R11 said it doesn't hurt now but it did for about two hours after it happened. R11 said she has never feared R48 until he hit her and now R48 scares her. V11 said she told one of the nurses that if R48 were to hit her it would be over for her due to her being so weak and unsteady on her feet. 2. R48's Face Sheet, with a print date of 10/30/24, documented R48 has diagnoses of but not limited to unspecified, dementia, mild, with agitation, chronic obstructive pulmonary disease (COPD), Depression, and anxiety disorder. R48's MDS, dated [DATE], documented R48 is severely cognitively impaired and requires supervision/touching assistance with eating, partial/moderate assistance with sitting to lying, lying to sitting. sitting to standing, transfer, substantial/maximal assistance with oral hygiene, upper body dressing, dependent with toileting hygiene lower body dressing, putting on/taking off footwear, personal hygiene, rolling left/right, and he is always incontinent of bowel and bladder. R48's Care Plan, with an admission date of 08/27/24, documented R48 is/has the potential to be physically aggressive related to (r/t) dementia. Interventions include but are not limited to 15-minute checks in common areas and analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document. It also documents R48 is/has the potential to be verbally aggressive r/t dementia. Interventions include but are not limited to Analyze of key times, places, circumstances, triggers, and what de-escalates behavior and document, assess, and anticipate resident's needs: food, thirst. toileting needs, comfort level, body positioning, pain etc, monitor behaviors every shift. Document observed behavior and attempted interventions, and when the resident becomes agitated: Intervene before agitation escalates; Guide away from source of distress; Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and approach later. On 10/29/24 at 2:09 PM, Illinois Department of Public Health (IDPH) final report was reviewed and documented an incident that took place between R36 and R48 on 08/11/24 at 3:45 PM on the 100 hallway. It documented R48's BIMS was 99- severely cognitively impaired and R36's BIMS was 14 out of 15. On August 11th, 2024, at approximately 3:45 PM, resident to resident altercation. R36 and R48 were at nurse's station. While R36 was obtaining water from staff, R48 approached a cart that was nearby containing gardening supplies. R48 was asked to step away from the gardening cart. R48 began verbally arguing back and turned away from the cart, ending up close to R36. R36 stated to R48 get out of the way. Both residents started arguing back and forth with each other at this time. Before the nurse could get around the nurses' station to the residents, R36 pushed R48 with his hip. R48 in turn, grabbed him (R36) and R36 hit R48 in the head with his fist. When the nurse made her way around the nurses' station R36 had both arms around R48 and stated, I'm trying to make sure he doesn't fall. R48's left hearing aid was disheveled. R36 then released R48, and nurse immediately separated residents from each other. Nursing assessment indicated a skin tear to R 38's right hand. Nurse notified V1, administrator, V20, PCP, and POA's of incident. Residents were both placed on 15-minute checks with visuals in common areas. R38's wife (V17) came into facility to sit with him for the evening. The facilty's incident statements documented V21, Licensed Practical Nurse (LPN): R36 and R48 were at nurses' station. R36 was getting water from staff. R48 was wondering when he approached a cart R36 had nearby containing gardening supplies. R48 began to reach into a box on the cart, he was asked to stop by another resident. R48 began verbally arguing with that resident, then turned away and was standing very close to R36. R36 stated get out of the way. R48 responded in an aggressive tone. From where I was at the nurse's desk, I cannot confidently state which resident-initiated contact, but I did see R36's arm near the back of R48's head. Both residents were yelling at each other. When I made my way around the nurses' station to the residents, R36 had both arms around R48 and stated, I'm trying to make sure he doesn't fall. R48's left hearing aid was disheveled. R36 released R48 and R48 was removed from the immediate area. I then removed myself and contacted Admin, MD, and POA's. Other staff remained with both residents. The facility's incident statement documented V22, Certified Nursing Assistant (CNA): R36 was at the nurses' station waiting to go out to water the flowers and R48 came up to him (R36) and R36 said 'get out of my way. R48 didn't move so R36 pushed R48 with his hip. R48 grabbed R36 and R36 hit R48 in the head with his fist. The IDT determined that this event likely occurred due to resident diagnosis of dementia. R48 has a disorganized thought process and is easily over stimulated. He wanders throughout the facility all day and he is impulsive and with poor safety awareness. V20 informed no new orders for either resident but requested phone conference with facility administrator for 8/12/24. A message left for V23, Psychiatric Physician, was also placed. Consults requesting return call with estimated date of next facility visit. R48 remains on 15-minute checks and visuals in common areas at this time. In addition, a medication review was ordered for R36, and resident remained on 15-minute checks for 72 hours. R36's care plan was updated to address physical aggression and behavioral tracking. IDT team will monitor and communicate closely with PCP. R36's Progress Notes, dated 08/11/24 at 6:29 PM, documented Physical aggression initiated by resident. No injuries. Facility administration, Power of Attorney (POA), and medical doctor (MD) aware. On 10/30/24 at 1:40 PM, R36 said R48 came up and grabbed the cart that had water on it, and he thought R48 was going to turn it over, so he reached up and grabbed at it to keep him from turning it over. He said he doesn't remember hitting R48 or R48 hitting him. V1 Administrator stated she would expect the staff to separate the residents immediately if there was a resident-to-resident altercation. They should also notify the nurse so they can do a nursing assessment, and to contact her. She said when R48 first arrived at the facility he was placed back on the locked unit and within eight hours he was involved in a resident-to-resident altercation. She said it was too close of quarters back there for him. V1 stated that hospice is going to get more involved with R48's care and as a team they are going to work together to hopefully make things better. She said hospice is going to have volunteers to come out and sit 1:1 with R48. 3. On 10/28/24 at 3:51 PM, R17 stated, (R48) has hit (R37) and (R11). He threw a soda bottle at me, but it didn't hit me. On 10/30/24 at 9:51 AM, R37 stated, (R48) head butt me. It hurt. He has a hard head. I wasn't expecting it. (V19) heard and turned so fast. She got him away from me. I didn't do anything to him, but I wanted to. My grandsons wanted me to as well after hearing about it. I just told him not to put his fingers in the milk glass. I didn't raise my voice or anything. He has come into my room but now I have a sign up. He followed me everywhere I would go. I sat with him for 3 hours, 2 hours the next day and 1 hour the next day just to keep him occupied while they (staff) did whatever. I don't get paid for it. On 10/30/2024 at 11:20 PM, V19, Housekeeping, stated, It was my third day here (employed at the facility). I was cleaning the dining room. I heard (R37) tell (R48) to 'back off'. I turned around and he started (did an elbowing motion) going like this a couple times. She (R37) said, 'stop I'm going to fall. I fall easy'. I told (R48) to 'come here'. I told the CAN (unknown Certified Nursing Assistant) (R48) hit (R37) so she told the nurse. She was very upset. I think it hurt her arm but not enough to cause her to be sent out to the hospital or anything. The Facility's IDPH (Illinois Department of Public Health) Notification Form dated 9/29/2024 at 8:00 AM documents, Unwitnessed resident on resident altercation. The Facility's Final Investigation dated 10/3/2024 documents R37 is alert, oriented x's 3 (person, place, time) and has independent decision-making skills. It further documents R48 has severe cognitive impairment. It continues, On September 29th, 2024 at approximately 8:00 AM, a staff member was alerted to (R37), who was getting ice from the ice machine in the main dining area. (R37) and (R48) were observed side by side at the ice cooler by staff member, (V19). (R37) stated he (R48) had elbowed her shoulder 3xs. [NAME] was redirected away from the area and nurse was notified. (R37) reported to nurse that (R48) elbowed her 3xs on her right upper arm. It continues to document, Staff Statements: (V19) (Housekeeper): I was cleaning the dining room and heard (R37) raise her voice at (R48) telling him to stop or she was going to fall. I went to redirect resident and saw (R48) nudging (R37) in her right arm with his elbow. I guided (R48) away from (R37) and alerted the nurse. and (V26) (CNA): I was feeding in the dining room. Resident, (R37) reported to me she was hit by (R48). I asked the resident if she was ok, she stated I am fine, he just shoved me but it scared me. I helped assist (R48) from the dining room. A couple of hours later I checked on (R37), to make sure she was doing ok. (R37) stated she was doing ok but her forearm is sore. I reported this to nurse. The Facility's Abuse Prevention Program policy, revised 11/28/16, documented Policy This facility affirms the rights of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes, but is not limited to, freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. This facility therefore prohibits mistreatment, exploitation, neglect or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment, exploitation, neglect or abuse of out residents. This will be done by: Dementia management and resident abuse prevention. Immediately protecting residents involved in identified reports of possible abuse: implementing systems to investigate all reports and allegations of mistreatment, exploitation, neglect, abuse of residents and misappropriation of resident property; promptly and aggressively and making the necessary changes to prevent future occurrences. It further documented V. Protection of residents. Residents who allegedly mistreat or abuse another resident or misappropriate resident property will be removed from contact with that resident during the course of the investigation. The accused resident's condition shall be immediately evaluated to determine the most suitable therapy, care approaches and placement considering his or her safety, as well as the safety of other residents and employees of the facility.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on interview, observation, and record review, the facility failed to update R47's care plan with new fall prevention interventions for 1 resident (R47) of 14 residents whose care plans were revi...

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Based on interview, observation, and record review, the facility failed to update R47's care plan with new fall prevention interventions for 1 resident (R47) of 14 residents whose care plans were reviewed in the sample of 17. Findings Include: R47's face sheet dated 10/30/24 documented R47 has diagnoses of Alzheimer's disease, major depressive disorder, anxiety disorder, hypertension, and osteoporosis. R47's MDS (Minimum Data Set) dated 9/8/24 documented R47 is severely cognitively impaired. R47's care plan with a print date of 10/29/24 documented the resident has had an actual fall with no apparent injury. This care plan does not address R47's fall with injury that occurred on 9/30/24 including a root cause analysis and new fall prevention interventions. R47's progress note dated 9/30/24 at 4:30 am documented resident today fell on shift at 0400 while ambulating in hallway. When staff turned around, resident was standing behind staff became startled and spun around tripping over own feet. When falling resident hit her head into the corner of the hand railing on the wall and then fell to the ground. Upon assessment resident was noted to have a small laceration of L (left) brow bone that measured 1.5 cm by 2 cm and two skin tears on L hand. One measure 5.5 cm x 7.5 cm on the top of the hand and a 1 cm x 1 cm on the knuckle. Resident neuro assessment was without abnormalities from baseline. Resident was alert, PERRLA (pupils equal, round, and reactive to light) was present, grips moderate and equal, and opened eyes spontaneously. Manager on call notified with message left at 4:13 am. MD (Medical Doctor) notified of situation at 4:19 am and gave order to be evaluated in ED (Emergency Department), POA (Power of Attorney) made aware of situation at 4:25 am. Vital signs were within normal range, no other injuries present at time. Resident transferred to local hospital via ambulance for evaluation. R47's progress note dated 9/30/24 at 7:30 am documented resident returned from the ER (Emergency Room). CT (computed tomography) scan came back negative. Has a laceration above left eye that had steristrips that she was picking off when she returned along with steristrips to skin tears to left hand. R47's EMR (Electronic Medical Record) does not document any post fall neurological assessments for R47's fall on 9/30/24. On 10/30/24 at 12:42 PM V5 (Care Plan Coordinator) stated that she was not aware of R47's fall on 9/30/24 and that she did not update R47's care plan with any new fall interventions after the fall on 9/30/24. V5 stated that the floor nurse did not complete an incident report in the EMR (electronic medical record) risk management program and therefore she was not aware of the fall. V5 stated that she does expect the nurses to always complete an incident report in the EMR risk management program. V5 stated that since R47 hit her head she would have expected the nurses to complete neurological assessments on R47 for 72 hours and that they were not completed on R47 after her fall on 9/30/24. V5 stated that the fall process is supposed to be for the floor nurse to complete the incident report, V4 (Resident Care Coordinator) completes the root cause analysis and interventions, and she updates the care plan with the new interventions. V5 stated that none of these were completed on R47's fall that occurred on 9/30/24. On 10/30/24 at 12:50 pm V1 (Administrator) stated that she expects the nurses to complete an incident report with each fall and that it was not completed for R47's fall that occurred on 9/30/24. 10/30/24 at 1:05 pm V4 (Resident Care Coordinator) stated that she expects the nurses to complete an incident report in the EMR risk management program with each resident fall and that there was not one completed for R47 therefore she did not know she fell, didn't investigate the fall, and did not add any interventions to R47's care plan. The facility's Comprehensive Care Planning policy dated 7/20/22 documented it is the policy of the facility to comprehensively assess and periodically reassess each resident admitted to this facility. The results of the resident assessment shall serve as the basis for determining each resident's strengths, needs, goals, life history and preferences to develop a person center comprehensive plan of care for each resident that will describe the services that are to be furnished to attain or maintaining the resident's highest practicable physical, mental, and psychosocial well-being. It continues, 5. Program Plan - A structured program designed to change a specific need/problem. The Program Plan consists of, at minimum: a. Statement of the targeted problem/need. b. Goal stating the expected outcome of the reduction of the targeting problem. C. Interventions/Approaches aimed at reducing the causative factors of the targeted problem. It continues, 9. The resident care plan may be kept electronically or in hard copy printed format. a. Problems, goals and interventions should include the date initiated for ease of reference. b. All intervention entries should include the date the care intervention was initiated by the staff as well as the date the intervention was added to the care plan if added after the original care plan date. The facility's Fall Prevention policy dated 11/10/18 documented it is the policy to provide for resident safety and to minimize injuries related to falls; decrease falls and still honor each resident's wishes/desires for maximum independence and mobility. Responsibility: all staff. Procedure: 1. Conduct fall assessments on the day of admission, quarterly, and with a change in condition. 2. Identify, on admission, the resident's risk for falls. It continues, 5. Immediately after any resident fall the unit nurse will assess the resident and provide any care or treatment needed for the resident. A fall huddle will be conducted with staff on duty to help identify circumstances of the event and appropriate interventions. 6. The unit nurse will place documentation of the circumstances of a fall in the nurse's notes or on an AIM for Wellness form along with any new intervention deemed to be appropriate at the time. The unit nurse will also place any new intervention on the CNA (Certified Nurse Assistant) assignment worksheet. 7. Report all falls during the morning Quality Assurance meetings Monday through Friday. All falls will be discussed in the Morning Quality Assurance meeting and any new interventions will be written on the care plan.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed protect residents' private space from wandering resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed protect residents' private space from wandering residents for 5 out of 5 residents (R11, R12, R14, R36, and R45) reviewed for resident rights in a sample of 27. Findings include: On 10/28/24 at 1:43 PM, R48 was observed wandering up and down the 100 hallway with no staff supervision. On 10/28/24 at 1:46 PM, R48 was observed wandering on the 100 hallway and was observed going into one of the rooms on the hall. He remained in room for several minutes with no staff attempting to find or check on him. On 10/28/24 at 2:00 PM, R48 was observed wandering back out on the 100 hallway. On 10/28/24 at time unknown R48 attempted to get out the smoker's door. You must have a code to get in and out of the door and it is not a fenced in courtyard. On 10/28/24 at 3:25 PM, R48 was observed wandering down the 400 hallway. On 10/28/24 at 3:56 PM, R48 was observed still wandering the facility. He was observed touching the smoker's door which is located on the 200 hallway. On 10/30/24 at 08:02 AM, R48 was observed ambulating down the hallway unattended and then attempting to open dietary door on 400 hallway. 1. R11's Face Sheet, with a print date of 10/30/24, documented R11 has diagnoses of but not limited to Diastolic congestive heart failure (CHF), acute and chronic respiratory failure with hypoxia, muscle weakness, and other abnormalities with gait and mobility. R11's Minimum Data Set (MDS), dated [DATE], documented R11 is cognitively intact with a Brief Interview for Mental Status (BIMS) of 15 out of 15 and she is independent with all her activities of daily living (ADLs). On 10/30/24 at 12:46 PM, R11 stated R48 wanders up and down the hallways all the time. R11 said one night she woke up at around 12:30 AM to go to the bathroom and as she was standing up, she just happened to look down and seen two feet. She said she knew they were R48's feet that were standing there and it kind of scared her. She said one time he even walked in on her while she was using the bathroom. V11 said she told one of the nurses that if R48 were to hit her it would be over for her due to her being so weak and unsteady on her feet. 2. R36's Face Sheet, print date of 10/30/24, documented R36 has diagnoses of but not limited to unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, hypertension (HTN), major depressive disorder, and anxiety disorder. R36's MDS, dated [DATE], documented R36 is cognitively intact with a BIMS of 14 out of 15 and is independent with most of his ADLs. On 10/30/24 at 1:40 PM, R36 stated R48 came into his room one time and R48 told him to get out because this was his room. There was also a time he came down and was pounding on the door and yelling. R36 said when he sees him wandering down his hallway he will get up and shut the door. On 10/29/24 at 11:15 AM, during resident council, R36 stated R48 came into his bedroom claiming it was his even though R36 told him it was not. R36 stated he had to call staff in to remove R48 but can't remember when this happened. R36 stated R48 wandered up to his dining table and took his tea one time also. 3. On 10/29/24 at 11:13 AM, during resident council, R14 stated about a month ago, R48 came into her room, sat on the spare bed, and started to take off his shoes. R14 stated she told R48 to stop, he was in the wrong place, but he proceeded to take off his shirt. R14 stated she then had to press her call light to get staff to help get him out of her room. 4. On 10/29/24 at 11:18 AM, during resident council, R12 stated R48 has wandered into her room, and she feels like his wandering is getting worse. R12 stated R48 tries to take other resident's food and drinks; he tried taking her water one day. R12 stated R48 doesn't listen to staff even if they are there. R12 continued stating R48 continues to do whatever he wants, there isn't anyone here that is able to take care of him and his sister tries to intervene because she is also a resident here. 5. On 10/29/24 at 2:05 PM, the facility's resident council meeting minutes for the past three months were reviewed and documented on 07/17/24 residents feel uncomfortable with another resident entering their rooms. On 10/29/24 at 2:10 PM, the facility's grievances for the past three months were reviewed and documented on 07/04/24 and 07/07/24 around 7:00 PM another male resident came into his room and would not leave even though R45 asked him to several times. This other resident approached R45 and acted as though he was going to hit R45. R45 stated he drew his fist up and was going to hit this other resident if he hit him. A CNA came into the room and redirected this other resident out. 6. R48's Face Sheet, with a print date of 10/30/24, documented R48 has diagnoses of but not limited to unspecified, dementia, mild, with agitation, chronic obstructive pulmonary disease (COPD), Depression, and anxiety disorder. R48's BIMS is 99- severely cognitively impaired. R48's MDS, dated [DATE], documented R48 is severely cognitively impaired and requires supervision/touching assistance with eating, partial/moderate assistance with sitting to lying, lying to sitting. sitting to standing, transfer, substantial/maximal assistance with oral hygiene, upper body dressing, dependent with toileting hygiene lower body dressing, putting on/taking off footwear, personal hygiene, rolling left/right, and he is always incontinent of bowel and bladder. R48's Care Plan, with an admission date of 08/27/24, documented R48 is/has the potential to be physically aggressive related to (r/t) dementia. Interventions include but are not limited to 15-minute checks in common areas and analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document. It also documents R48 is/has the potential to be verbally aggressive r/t dementia. Interventions include but are not limited to Analyze of key times, places, circumstances, triggers, and what de-escalates behavior and document, assess, and anticipate resident's needs: food, thirst. toileting needs, comfort level, body positioning, pain etc., monitor behaviors every shift. Document observed behavior and attempted interventions, and when the resident becomes agitated: Intervene before agitation escalates; Guide away from source of distress; Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and approach later. On 10/30/24 at 9:04 AM, V17 (R48's wife) was contacted at this time. She said when R48 was admitted to the facility he was back on the locked unit and he went crazy. She said there wasn't enough room for him to walk and he likes to walk a lot, so they moved him out onto the other hall. V17 said she has suggested they try putting him back on the unit for a few hours a day and then work up to more hours until he is able to stay back there but the facility said they didn't want to be responsible for him hitting anyone because the last time he was back there he did hit someone and urinated on some lady's locker or something. V17 stated R48 should be a 1:1 but they have only made him a 1:1 for a week or two at a time then taken him off. She said the only reason he was a 1:1 yesterday (10/29/24) was because the state surveying agency was in the building, and they made him one after they found him in the therapy room that morning on the floor. She said there has been time they didn't know where R48 was at, and she said one night at 9:00 PM they found him in the kitchen by himself. On 10/31/24 at 1:40 PM, V1 (Administrator) stated she would expect the staff to try and redirect the resident from wandering into another resident's room. She said they will sometimes place the resident 1:1 with activities or even social service if they don't have enough staff to do it. She said they try to give R48 1:1 attention and try to redirect him elsewhere. She said they have had R48 on 1:1 the last couple of days due to medication changes being done. V1 said R48 will get focused on one room, and they will have to put a stop sign across the door. On 10/31/24 at 9:57 AM, V1 (Administrator) and V5 (MDS Coordinator) both stated the facility doesn't have a policy regarding resident rights.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R47's face sheet dated 10/30/24 documented R47 has diagnoses of Alzheimer's disease, major depressive disorder, anxiety disor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R47's face sheet dated 10/30/24 documented R47 has diagnoses of Alzheimer's disease, major depressive disorder, anxiety disorder, hypertension, and osteoporosis. R47's MDS (Minimum Data Set) dated 9/8/24 documented R47 is severely cognitively impaired. R47's care plan with print date of 10/29/24 documented resident has risk factors for falls that require monitoring and intervention to reduce potential for self-injury. Risk factors include dementia, unaware of safety needs as evidenced by diagnosis. It continues the resident has had an actual fall with no apparent injury. Root cause may be related to cognitive impairment - unaware of safety needs. R47's progress note dated 9/30/24 at 4:30 am documented resident today fell on shift at 0400 while ambulating in hallway. When staff turned around, resident was standing behind staff became startled and spun around tripping over own feet. When falling resident hit her head into the corner of the hand railing on the wall and then fell to the ground. Upon assessment resident was noted to have a small laceration of L (left) brow bone that measured 1.5 cm by 2 cm and two skin tears on L hand. One measure 5.5 cm x 7.5 cm on the top of the hand and a 1 cm x 1 cm on the knuckle. Resident neuro assessment was without abnormalities from baseline. Resident was alert, PERRLA (pupils equal, round, and reactive to light) was present, grips moderate and equal, and opened eyes spontaneously. Manager on call notified with message left at 4:13 am. MD (Medical Doctor) notified of situation at 4:19 am and gave order to be evaluated in ED (Emergency Department), POA (Power of Attorney) made aware of situation at 4:25 am. Vital signs were within normal range, no other injuries present at time. Resident transferred to local hospital via ambulance for evaluation. R47's progress note dated 9/30/24 at 7:30 am documented resident returned from the ER (Emergency Room). CT (computed tomography) scan came back negative. Has a laceration above left eye that had steristrips that she was picking off when she returned along with steristrips to skin tears to left hand. R47's EMR (Electronic Medical Record) does not document any post fall neurological assessments for R47's fall on 9/30/24. On 10/30/24 at 12:42 PM V5 (Care Plan Coordinator) stated that she was not aware of R47's fall on 9/30/24 and that she did not update R47's care plan with any new fall interventions after the fall on 9/30/24. V5 stated that the floor nurse did not complete an incident report in the EMR (electronic medical record) risk management program and therefore she was not aware of the fall. V5 stated that she does expect the nurses to always complete an incident report in the EMR risk management program. V5 stated that since R47 hit her head she would have expected the nurses to complete neurological assessments on R47 for 72 hours and that they were not completed on R47 after her fall on 9/30/24. V5 stated that the fall process is supposed to be for the floor nurse to complete the incident report, V4 (Resident Care Coordinator) completes the root cause analysis and interventions, and she updates the care plan with the new interventions. V5 stated that none of these were completed on R47's fall that occurred on 9/30/24. On 10/30/24 at 12:50 pm V1 (Administrator) stated that she expects the nurses to complete an incident report with each fall and that it was not completed for R47's fall that occurred on 9/30/24. 10/30/24 at 1:05 pm V4 (Resident Care Coordinator) stated that she expects the nurses to complete an incident report in the EMR risk management program with each resident fall and that there was not one completed for R47 therefore she did not know she fell, didn't investigate the fall, and did not add any interventions to R47's care plan. On 10/29/24 at 1:42 PM V4 (Resident Care Coordinator) stated they must have missed R47's fall on 9/30/24 because it was not put into the risk management system. V4 stated that R47's fall on 9/30/24 was not investigated to determine the root cause nor was a new intervention put into place to prevent further falls. The facility's Fall Prevention policy dated 11/10/18 documented it is the policy to provide for resident safety and to minimize injuries related to falls; decrease falls and still honor each resident's wishes/desires for maximum independence and mobility. Responsibility: all staff. Procedure: 1. Conduct fall assessments on the day of admission, quarterly, and with a change in condition. 2. Identify, on admission, the resident's risk for falls. It continues, 5. Immediately after any resident fall the unit nurse will assess the resident and provide any care or treatment needed for the resident. A fall huddle will be conducted with staff on duty to help identify circumstances of the event and appropriate interventions. 6. The unit nurse will place documentation of the circumstances of a fall in the nurse's notes or on an AIM for Wellness form along with any new intervention deemed to be appropriate at the time. The unit nurse will also place any new intervention on the CNA (Certified Nurse Assistant) assignment worksheet. 7. Report all falls during the morning Quality Assurance meetings Monday through Friday. All falls will be discussed in the Morning Quality Assurance meeting and any new interventions will be written on the care plan. Based on interview, observation, and record review, the facility failed to complete an incident report, failed to investigate, and determine the root cause of the fall, and failed to implement new fall prevention interventions. The facility also failed to provide adequate supervision to prevent resident from wandering into other resident's rooms on multiple occasions for 2 (R47 and R48) of 4 residents reviewed for falls/supervision in a sample of 27. Findings include: 1. R48's Face Sheet, with a print date of 10/30/24, documented R48 has diagnoses of but not limited to unspecified, dementia, mild, with agitation, chronic obstructive pulmonary disease (COPD), Depression, and anxiety disorder. R48's MDS, dated [DATE], documented R48 is severely cognitively impaired and requires supervision/touching assistance with eating, partial/moderate assistance with sitting to lying, lying to sitting. sitting to standing, transfer, substantial/maximal assistance with oral hygiene, upper body dressing, dependent with toileting hygiene lower body dressing, putting on/taking off footwear, personal hygiene, rolling left/right, and he is always incontinent of bowel and bladder. R48's Care Plan, with an admission date of 08/27/24, documented R48 is/has the potential to be physically aggressive related to (r/t) dementia. Interventions include but are not limited to 15-minute checks in common areas and analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document. It also documents R48 is/has the potential to be verbally aggressive r/t dementia. Interventions include but are not limited to Analyze of key times, places, circumstances, triggers, and what de-escalates behavior and document, assess, and anticipate resident's needs: food, thirst. toileting needs, comfort level, body positioning, pain etc., monitor behaviors every shift. Document observed behavior and attempted interventions, and when the resident becomes agitated: Intervene before agitation escalates; Guide away from source of distress; Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and approach later. It also documented R48 exhibits/has exhibited in past a tendency to seek to leave facility or wander near exits. Specific behavior exhibited, wandering, following staff or resident's, going into other resident's rooms. Interventions include but are not limited to 1:1 close and constant or continuous visual monitoring when resident is agitated and not easily redirected, accompany resident when desires to leave unit, be alert for need of assistance, give verbal cues for direction as needed, guide Resident to safe walking locations away from exits, and intervene as needed to ensure residents/others safety. R48's Progress Notes, dated 9/27/2024 at 11:01 AM, documented Behavior Note: Resident entered a female's resident room and was agitated at staff when being redirected. Female resident was upset that resident would not leave room. Resident left room after multiple attempts by staff. R48's Progress Notes, dated 9/27/2024 at 2:15 PM, documented Behavior Note: Heard a female resident yelling and upon entering her room found R48 in her room while she was using the bathroom. Removed resident from her room. R48's Progress Notes, dated 10/20/2024 at 08:45 AM, documented Behavior Note: Patient restless, wandering facility. Resident has attempted to enter other resident's rooms and urinated on floor. All redirections are met with physical aggression towards staff. Writer was hit during medication administration as well, but pt (patient) did eventually take all medications including as needed (PRN) Lorazepam. On 10/28/24 at 1:43 PM, R48 was observed wandering up and down the 100 hallway with no staff supervision. On 10/28/24 at 1:46 PM, R48 was observed wandering on the 100 hallway and was observed going into one of the rooms on the hall. He remained in room for several minutes with no staff attempting to find or check on him. On 10/28/24 at 2:00 PM, R48 was observed wandering back out on the 100 hallway. On 10/28/24 at time unknown R48 attempted to get out the smoker's door. You must have a code to get in and out of the door and it is not a fenced in courtyard. On 10/28/24 at 3:25 PM, R48 was observed wandering down the 400 hallway. On 10/28/24 at 3:56 PM, R48 was observed still wandering the facility. He was observed touching the smoker's door which is located on the 200 hallway. On 10/30/24 at 08:02 AM, R48 was observed ambulating down the hallway unattended and then attempting to open dietary door on 400 hallway. On 10/29/24 at 11:13 AM, R14 stated about a month ago, R48 came into her room, sat on the spare bed, and started to take off his shoes. R14 stated she told R48 to stop, he was in the wrong place, but he proceeded to take off his shirt. R14 stated she then had to press her call light to get staff to help get him out of her room. On 10/29/24 at 11:15 AM, R36 stated R48 came into his bedroom claiming it was his even though R36 told him it was not. R36 stated he had to call staff in to remove R48 but can't remember when this happened. R36 stated R48 wandered up to his dining table and took his tea one time also. On 10/29/24 at 11:18 AM, R12 stated R48 has wandered into her room, and she feels like his wandering is getting worse. R12 stated R48 tries to take other resident's food and drinks; he tried taking her water one day. R12 stated R48 doesn't listen to staff even if they are there. R12 continued stating R48 continues to do whatever he wants, there isn't anyone here that is able to take care of him and his sister tries to intervene because she is also a resident here. On 10/30/24 at 9:04 AM, V17 (R48's wife) was contacted at this time. She said when R48 was admitted to the facility he was back on the locked unit and he went crazy. She said there wasn't enough room for him to walk and he likes to walk a lot, so they moved him out onto the other hall. V17 said she has suggested they try putting him back on the unit for a few hours a day and then work up to more hours until he is able to stay back there but the facility said they didn't want to be responsible for him hitting anyone because the last time he was back there he did hit someone and urinated on some lady's locker or something. V17 stated R48 should be a 1:1 but they have only made him a 1:1 for a week or two at a time then taken him off. She said the only reason he was a 1:1 yesterday (10/29/24) was because the state surveying agency was in the building, and they made him one after they found him in the therapy room that morning on the floor. She said there has been time they didn't know where R48 was at, and she said one night at 9:00 PM they found him in the kitchen by himself. On 10/30/24 at 12:46 PM, R11 stated R48 wanders up and down the hallways all the time. R11 said one night she woke up at around 12:30 AM to go to the bathroom and as she was standing up, she just happened to look down and seen two feet. She said she knew they were R48's feet that were standing there and it kind of scared her. She said one time he even walked in on her while she was using the bathroom. V11 said she told one of the nurses that if R48 were to hit her it would be over for her due to her being so weak and unsteady on her feet. On 10/31/24 at 1:40 PM, V1 (Administrator) stated she would expect the staff to try and redirect the resident from wandering into another resident's room. She said they will sometimes place the resident 1:1 with activities or even social service if they don't have enough staff to do it. She said they try to give R48 1:1 attention and try to redirect him elsewhere. She said they have had R48 on 1:1 the last couple of days due to medication changes being done. V1 said R38 will get focused on one room, and they will have to put a stop sign across the door. On 10/31/24 at 1:34 PM V5 (MSD Coordinator) stated the facility doesn't have a policy on wandering they have one regarding elopement but not wandering.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on interviews, observations, and record reviews the facility failed to label, date, and dispose of food items stored in the refrigerator and freezer with potential to affect 4 out of 4 residents...

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Based on interviews, observations, and record reviews the facility failed to label, date, and dispose of food items stored in the refrigerator and freezer with potential to affect 4 out of 4 residents (R2, R7, R18, and R23) reviewed for expired food in a sample of 17. Findings include: On 10/28/24 at 9:15 AM, during the initial walk through of the kitchen, the following items were found in the refrigerator and freezer: 1. Pears with open date of 10/14/24. 2. Opened Thick and Easy Hormel Orange Juice Thickened with no open date or use by date. 3. Opened Thick and Easy Hormel Apple Juice Thickened with no open date or use by date. 4. Mini cinnamon swirls frozen with freezer burn, undated. 5. Sugar snap peas frozen with freezer burn, undated and unlabeled. 6. Bananas for cake or muffins frozen with freezer burn, dated 3/11/24. 7. Sugar cookies frozen undated and unlabeled. R23's Physician Orders with a start date of 6/1/23, documented a diet order of regular food with regular/thin liquid fluid consistency. R2's Physician Orders with a start date of 7/21/23, documented a diet order of regular food with regular/thin liquid fluid consistency. R18's Physician Orders with a start date of 9/25/24, documented a diet order of regular with honey/moderately thick fluid consistency. R7's Physician Orders with a start date of 7/24/24, documented a diet order of regular, pureed texture, and pudding/extremely thick fluid consistency. On 10/28/24 at 9:15 AM, V3 (Dietary Manager) stated their practice is to usually keep the fruit in the refrigerator for a week. V3 stated the date the thickened juices were received was written but they were unsure if an open date needed to be written also. On 10/28/24 at 2:08 PM, V3 stated any item found that is undated, without a label or has freezer burn should be thrown away. V3 stated she would have expected this to be done. The facility's Refrigerator and Freezer Storage Policy, with last revision date of 10/2014, documented it is the facility's policy that any item to be placed in the refrigerators and freezers must be covered, labeled, and dated with a date-marking system that tracks when to discard perishable foods. The policy further documented the procedure is to mark each container with name of item and mark the date that the original container is opened or date of preparation. The facility's Storage Policy, with last revision date of 10/2020, documented its procedure is to store leftovers in covered, labeled, and dated containers under refrigeration or frozen.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on interview, observation, and record review the Facility failed to provide a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The facility also failed to employ a Di...

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Based on interview, observation, and record review the Facility failed to provide a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The facility also failed to employ a Director of Nursing (DON). This has the potential to affect all 53 residents in the facility. Findings include: On 10/28/2024 at 9:20 AM V1 (Administrator) stated, We do not currently have a DON and I can tell you we do not have enough RN coverage. We only have one (RN) who works 3 days a week. V1 stated the Facility census was 53. The Facility's Management Team document, undated, documents the DON position is vacant. During this survey 10/28/24-10/31/24, there were no observation of a DON at the Facility. There were also no observations of a RN on duty. On 8/30/2024 at 11:00 AM, V5 (Licensed Practical Nurse/LPN) stated, (Former DON)'s last day was 7/25/2024. We had a DON hired, but she only stayed 2 hours and never completed her (employment) paperwork. (V15 RN) is our only RN and works Fridays, Saturdays and Sundays. V15's Master Schedule documents V15 did not work 10/1/2024, 10/2/2024, 10/3/2024, 10/7/2024, 10/8/2024, 10/9/2024, 10/10/2024, 10/14/2024, 10/15/2024, 10/16/2024, 10/27/2024, 10/21/2024, 10/22/2024, 10/23/2024, or 10/24/2024. This documents the days V15 did not work, there was no RN coverage for 8 hours a day. The CMS 671 Form dated 10/28/2024 documents there are 53 residents residing at the Facility. The Facility's Nurse Staffing policy, undated, documents It is the policy of (Facility's) Health Care to provide sufficient licensed and unlicensed nursing staff on each shift of the day to attain or maintain the highest practical physical, mental and psychosocial well-being of each resident. Nurse staffing shall be based upon resident evaluation by the Administrator and Director of Nursing as specified by the Illinois Department of Public Health.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Staffing Information (Tag F0732)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the Facility failed to ensure the daily nursing staff hours were posted and easily visible to residents. This failure has the potential to affect all...

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Based on observation, interview and record review, the Facility failed to ensure the daily nursing staff hours were posted and easily visible to residents. This failure has the potential to affect all 53 residents residing in the Facility. Findings include: On 10/28/2024 at 9:20 AM V1 (Administrator) stated the Facility census was 53. On 10/28/2024, 10/29/2024, 10/30/2024 and 10/31/2024 the survey team made observations throughout the Facility. There were no postings observed to document the resident census and the number of licensed nursing staff. On 10/31/2024 at 10:40 AM, V1 stated V1 thought the former Director of Nursing (DON) posted the nurses schedules at the nurses' station. V1 stated she was not aware it was not being posted for the week. On 10/31/2024 at 10:53 AM, V5 (Licensed Practical Nurse/LPN) stated, It used to be posted on the DON's office door, which is now V4's (LPN/Resident Care Coordinator) door. (Former DON) was doing it. It should be done by the person who is doing the schedule. It should be kept current and posted every day. The CMS 671 Form dated 10/28/2024 documents there are 53 residents residing at the Facility.
Nov 2023 8 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R36's face sheet documents that R36 was admitted to the facility on [DATE] with a diagnosis of right hip fracture, C5 compres...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R36's face sheet documents that R36 was admitted to the facility on [DATE] with a diagnosis of right hip fracture, C5 compression fracture and L1 compression fracture resulting from a fall at home. R36's other medical diagnosis includes Unspecified Dementia, Anxiety Disorder, Major Depressive Disorder, Hypertension, and Hyperlipidemia. R36's Minimum Data Set (MDS), dated [DATE], documents R36 is severely cognitively impaired and is totally dependent on at least two staff members for bed mobility and transfers. The facilities incidents by incident type report, dated 11/13/2023, documents R36 has had a fall on 7/21/2023, 9/4/2023, 9/13/2023, 9/14/2023, and 10/19/2023. R36's Care Plan, dated 7/5/2023, documents the resident has had an actual fall. The root cause may be related to cognitive impairments as she does not understand limits, unaware of safety needs, poor balance, poor communication/comprehension and has an unsteady gait. Interventions: bed to be in low position, fall mat placed beside bed, bed against wall, foam positioning aids on both sides, staff educated on safe resident positioning, and continue interventions on the at-risk plan. R36's progress notes dated 7/21/2023 at 9:28 AM, documents, during breakfast resident rolled out of bed, no injuries from fall, and the right hip incision had nothing to do with the fall. The facility Incident Audit Report, dated 7/21/1023, documents the root cause of this fall was resident was not positioned in the center of the bed and rolled off edge of bed into floor. Intervention is staff education of safe positioning of residents. R36's progress notes, dated 9/4/2023, documents on doing rounds, CNAs found resident on the floor beside her bed, lying on her left side, head was rested up against bedside table and bleeding noted from right ear. Ambulance was called and resident was transported to the local emergency room. R36's ear injury was treated with medical glue and R36 returned to the facility. The facility Incident Audit Report, dated 9/4/23, documents the root cause of this fall was resident fell out of bed. Intervention is a fall mat on floor beside bed. Bed also to be in lowest position. R36's progress notes dated 9/13/2023 at 8:20 PM, documents resident noted on floor in her room. Laying on left side beside bed. Clothes and linens saturated with urine. Bed not in low position. Floor mat not in place. Small skin tear to left elbow. Cleansed and band aid applied. Resident assisted back to bed and care given. The facility Incident Audit Report, dated 9/14/2023, documents R36's bed was not in low position, floor mat was not in place and R36 was saturated with urine. Root cause of this fall was resident rolled out of bed. Intervention is foam positioning aids on each side of resident's bed while resident is in bed. R36's progress notes dated 9/14/2023, documents resident was on the floor next to her bed, nurse checked resident over, she was fine and voiced no complaints of pain. Fall was unwitnessed. The facility Incident Audit Report, dated 9/14/2023, documents the root cause of R36's fall was resident rolled out of bed. Mattress changed to better fit foam positioning aids. R36's progress notes dated 10/19/23 at 4:11 AM, resident found on the floor beside her bed face down and on right side. Noted to have a large goose egg above her right eye and facial bruising noted. The floor mat was on the opposite side of the bed and the foam positioning aid was slid off the bed on the floor also. The facility Incident Audit Report, dated 10/19/2023, documents the root cause of R36's fall was that resident rolled out of bed. Intervention will be a bolstered mattress. R36's fall risk assessment, dated 8/10/2023, documents R36 was high risk for falls with a score of 13. A score of 10 or more equals high risk. On 11/13/2023 at 9:10 AM, R36 was observed to have light blue/green bruising to the right side of her face near the temporal region. V12 stated the bruising was from a previous fall. On 11/14/2023 at 6:21 PM V10 (Licensed Practical Nurse) stated she (R36) did not have her bed in low position and her mat was not on the floor when she fell on September 13, 2023. On 11/15/2023 at 1:40 PM V2 (Director of Nursing) stated she would expect fall interventions to be in place according to the care plan. The Facility's Fall Prevention Policy, dated 11/10/18, documents To provide for resident safety and to minimize injuries related to falls; decrease falls and still honor each resident's wishes/desires for maximum independence and mobility. 1. Conduct Fall Assessments on the day of admission, quarterly, and with a change in condition. 2. Identify, on admission, the resident's risk for falls. All staff must observe residents for safety. If residents with a high-risk code are observed up or getting up, help must be summoned, or assistance must be provided to the resident. 3. Assessments of Fall Risk will be completed by the admission nurse at the time of admission. Appropriate interventions will be implemented for residents determined to be at high risk at the time of admission for up to 72 hours. 5. Immediately after any resident fall, the unit nurse will assess the resident and provide any care or treatment needed for the resident. A fall huddle will be conducted with staff on duty to help identify circumstances of the event and appropriate interventions. 6. The unit nurse will place documentation of the circumstances of a fall in the nurses notes or on an AIM for Wellness form along with any new interventions deemed to be appropriate at the time. The unit nurse will also place any new interventions on the CNA assignment worksheet. 7. Report all falls during the morning Quality Assurance meetings Monday through Friday. All falls will be discussed in the Morning Quality Assurance meeting and any new interventions will be written on the care plan. Based on observation, interview, and record review, the facility failed to ensure there was sufficient supervision to prevent falls and ensure care plan interventions were appropriately in place for 2 out of 3 (R28, R36) reviewed for falls in a sample of 31. This failure resulted in R28 being sent to local emergency room with an acute to subacute right lateral 9th rib fracture, subacute to acute right anterolateral 3rd rib fracture and also had multiple healed rib fractures from other falls. Findings include: 1. R28's Face Sheet, print date of 11/16/23 documents R28 has the following diagnose Type II diabetes mellitus with hyperglycemia, multiple fractures of ribs, Alzheimer's disease, dementia, Hypertension. R28's Minimum Data Set (MDS), dated [DATE], documents R28 is severely cognitively impaired and requires substantial/maximal assistance with transferring, oral hygiene, toileting hygiene, shower/bath, dressing, and personal hygiene, he is frequently incontinent of bladder, and always continent of bowel. R28's Care Plan, not dated, documents the resident has had an actual fall. Root cause may be related to (r/t) Cognitive Impairment- Does not understand limits, Cognitive Impairment- unaware of safety needs, poor Balance, and unsteady gait. Interventions include but are not limited to for no apparent acute injury, determine and address causative factors of the fall, Major injury- Pressure alarm under buttocks and under torso while in bed, and Major injury- signage posted in room to use call light for assist. R28's Physician's Orders, dated 05/10/23, documents pressure pad alarm at all times. R28's Incident Audit Report, dated 10/06/23 at 5:38 AM, documents R28 had an unwitnessed fall. He was found face down on the floor beside his bed. R28 attempted to get up to the bathroom without calling for assistance. He had a hematoma noted to the top of his scalp. It further documents in the notes section root cause of this fall noted to be resident attempting to get out of bed to toilet self without assistance. Resident had shut off pressure alarm. Intervention is to place a pressure alarm under resident's bottom and another under his torso. R28's Progress Notes, dated 10/06/23 at 8:57 AM, documents the writer received in report R28 had and unwitnessed fall in his bedroom. He was found in the prone position attempting to roll over and get his self-up. He was noted to have a hematoma on his forehead above his left eye and he complained of pain and discomfort to his right arm/shoulder when the writer was assessing and doing range of motion. Neuro checks were in place due to it being an unwitnessed fall. His blood pressure at 6:25 AM was 158/101 and his pulse was 98. He was able to recall the fall to writer without difficulty he agreed to be sent out to the local hospital to be evaluated and treated, and doctor and his power of attorney was notified. R28's Hospital Report, dated 10/06/23 at 9:24 AM, documents Computed Tomography (CT) scan report impression: Acute to subacute right lateral 9th rib fracture. Subacute to acute right anterolateral 3rd rib fracture. Multiple healed rib fractures. On 11/14/23 at 1:43 PM, R28 is up and in his wheelchair. Tab alarm noted to be attached to the back of his shirt. No pressure pad alarm noted in his wheelchair. On 11/15/23 at 1:20 PM, R28 is lying in bed with his eyes open. Fall mat beside his bed, bed in low position, there was a tab alarm observed hooked to his shirt and the other end lying in his bed. There were no pressure pad alarms observed by this surveyor. On 11/15/23 at 1:22 PM, this surveyor went and asked V2 (Director of Nursing/DON) if R28 was supposed to have pressure pad alarms under him while he was in bed and she stated, yes. This surveyor asked V2 if she could please come down to R28's room. This surveyor and V2 went down to R28's room and V2 checked under R28 to see if he had pressure pad alarms under him and there wasn't any noted at this time. On 11/15/23 at 1:24 PM, V2 stated she would expect for the pressure pad alarms to be placed under R28 when he was in bed. On 11/16/23 at 10:00 AM, V4 (MDS Coordinator) stated they discontinued R28's tab alarm on 06/28/23, due to him taking it off and carrying it and then they ordered him the one pressure pad alarm. She said after the fall on 10/06/23, is when they ordered the second pressure pad alarm for him. V4 stated R28 should not have a tab alarm on. On 11/16/23 at 10:05 AM, this surveyor and V4 went down to R28's room together. R28 was observed to be sitting up in his wheelchair with a tab alarm placed on the back of his wheelchair and hooked to the back of his shirt. There was no pressure pad alarm noted to be under him at this time. V4 stated R28 should have a pressure pad alarm placed in his wheelchair and she said they are supposed to put it on R28 every time they change his position. On 11/16/23 at 10:35 AM, V4 stated she was just made aware the pressure pad alarms are broken and will be fixed and here within the next couple of hours. She said until the new/fixed pads get here they are using the pull tab alarm and doing 15-minute visual checks on R28. She said she isn't sure how long the pressure pad alarms have been broken she was just made aware of it today when she questioned staff about them. She said she would expect the Certified Nursing Assistants (CNAs) to notify the nurses and the nurses to notify management about the pressure alarms being broken so they could rectify the situation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to identify and treat a pressure ulcer on 1 of 2 residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to identify and treat a pressure ulcer on 1 of 2 residents (R38) reviewed for skin impairments in the sample of 31. The findings include: R38's admission Record documents, R38 was admitted to the facility on [DATE]. R38's Medical Record, documents, R38's diagnosis includes Heart Failure, Chronic Obstructive Pulmonary Disease, Unspecified Dementia, Hyperlipidemia, Essential Hypertension, Unspecified Osteoarthritis, Rheumatoid Arthritis, Gastro-Esophageal Reflux Disease, Major Depressive Disorder, Anxiety Disorder, Unspecified Psychosis, and Edema. R38's Care Plan dated 06/13/2023, documents, R38 has an actual impairment to skin integrity of the right buttocks, related to pressure. The goal is R38's skin injury, pressure injury of the right buttocks will be healed by review date. R38's Care Plan interventions include, follow facility protocols for treatment of injury, identify/document potential causative factors and eliminate/resolve where possible, monitor/document location, size and treatment of impairment, report abnormalities to Medical Doctor, pressure reducing cushion to wheelchair to protect skin while up, and continues weekly treatment documentation to include measurement of each area of skin breakdown's width, length, and depth. R38's Minimum Data Set, (MDS), dated [DATE], documents, R38 has moderate cognitive impairment and requires total dependence on staff for toileting hygiene and transfers. R38's MDS also, documents, R38 requires substantial/maximal assistance with turning and repositioning. On 11/15/2023 at 8:50 AM, V13 and V14 both Certified Nursing Assistants/CNAs assisted R38 into bed via mechanical lift. V13 and V14 then assisted R38 with incontinence care. A dime sized wound/open area was observed on R38's left buttock. Scarring was also observed on both buttock from previous skin impairments. No treatment was in place on the wound to R38's left buttock. R38 did not have a pressure reducing cushion in her wheelchair during this observation or on 11/13/2023 and 11/14/2023. V4 (Licensed Practical Nurse/Care Plan Coordinator), V13, and V14 all agreed that R38 has a pressure injury on her left buttock region. V4 stated, she was unaware of R38 currently having a pressure injury. V3 (Licensed Practical Nurse/Resident Care Coordinator) stated, she oversees skin care for the residents, and she was not aware of R38 currently having an open area to her buttock. V3 stated, she will have the contracted wound care company consult with R38. On 11/16/2023 at 8:45 AM, no documentation regarding R38's skin impairment on left buttock has been entered into R38's medical record including no Physician notification of skin impairment and no treatment order for R38's wound on left buttock. R38's Care Plan has not been updated to include the skin impairment on R38's left buttock. On 11/16/2023 at 8:55 AM, V3 stated, she did contact the wound care company regarding R38's open area and she will document it in the progress notes. The facility Decubitus Care/Pressure Areas Policy dated 1/2018 states: It is the policy of this facility to ensure a proper treatment program has been instituted and is being closely monitored to promote the healing of any pressure ulcer. 1.Upon notification of skin breakdown, the QA form for newly acquired skin condition will be completed and forwarded to the Director of Nurses. 2. The pressure area will be assessed and documented on the treatment administration record or the wound documentation record. 3. Complete all areas of the treatment administration record or wound documentation record. It continues, 4. Notify the physician for treatment orders. 5. Documentation of the pressure area must occur upon identification and at least once each week on the TAR, (Treatment Administration Record), or Wound Documentation Form.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the medication refrigerator temperature was mon...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the medication refrigerator temperature was monitored, dispose of expired and discontinued Intravenous medications, as well as follow their policy regarding dating opened medications for 3 of 3 residents (R16, R30, and R52) reviewed for Medication Storage in the sample of 31. Findings include: 1. On [DATE] at 2:20 PM the Medication storage room was observed with V11 (Licensed Practical Nurse/LPN). At this time V11 stated, insulin and other medications that require refrigeration are kept in the locked refrigerator. Located on the outside of the refrigerator was a paper titled, Insulin Fridge dated [DATE]. At this time V11 stated, night shift nurses are responsible for checking and documenting the temperature on the paper. The document does not a have temperature recorded for [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], or [DATE]. On [DATE] at 1:52 PM V2 (Director of Nurses/DON), stated, the refrigerator temperatures are to be checked and documented, once daily by the night shift nurse. V2 reviewed and verified that there were multiple dates when the temperature had not been monitored or documented. 2. On [DATE] at 2:20 PM, there was an opened bottle labeled (R52) Gabapentin Oral Solution. There was no date listed on the bottle to indicate when it was opened. 3. On [DATE] at 2:21 PM there was an opened bottled with liquid in it labeled, (R16) Lidocaine. There was no date listed on the bottle to indicate when it was opened. On [DATE] at 1:53 PM, V12 (LPN) and V2 verified this information and V12 added, That's been a while since he has used that. R16's Physician's Order Sheet dated [DATE] does not include a current order for Lidocaine Elixir. 4. On [DATE] at 2:23 PM, there were 3 bags of IV solution with R30's name on them. The bag was labeled Cefepime and included an expiration date of [DATE]. On [DATE] at 1:53 PM V2 stated, the bags of IV fluids should have been disposed of because they can't send them back to pharmacy once they've been mixed. The Facility's Procurement and Storage of Medications Policy dated [DATE] documents, All medication containers shall be labeled with the date opened by the person breaking the container seal. It continues to document, All discontinued/expired non-controlled medications are to be removed from the active medication storage area, and the quality should be noted on the medication sheet. All medications should then be returned to pharmacy or destroyed per facility policy as soon as practical.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure diet orders prescribed by a physician were followed as well as update/post an accurate menu and for 2 of 5 residents, (...

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Based on observation, interview and record review, the facility failed to ensure diet orders prescribed by a physician were followed as well as update/post an accurate menu and for 2 of 5 residents, (R3, R13) reviewed for Dietary Services, in the sample of 31. Findings include: 1. On 11/13/23 at 11:14 AM, R3 stated that she does not always receive a Renal Diet. R3 stated, that she was served tomato soup for supper last night and she is not supposed to eat tomatoes. Resident also stated, she has brought this to the attention of staff. R3's Face Sheet dated 11/16/2023 documents, R3 has a diagnosis of End Stage Renal Disease and is on Renal Dialysis. R3's Order Audit Report dated 11/16/2023 documents, R3 is on a Renal Diet. On 11/14/2023 at 2 PM, V15 (Dietary Aid) stated, the menu provided was Week 2. The menu for Sunday Week 2 documents, the residents on a Renal Diet were supposed to be served mixed vegetables instead of tomato soap. 2. On 11/13/2023 at 12:25 PM the menu board located on the wall in the dining room documented, November 12 and the meal to be served was fried chicken and mashed potatoes. On 11/14/2023 at 10:25 AM, R13 stated, I've worked so hard to get them keep the board updated with the menu for the day. They will not keep it updated. It aggravates the heck out of me. As a Diabetic, I've always ran my life by planning my meals out for the day. It will say one thing, they'll come up and erase it and serve something else. On 11/14/2023 at 11:45 AM, The menu board in the dining room was blank. It did not document, the meal to be served. The Facility's Diet Orders Policy dated, 4/15 documents, It is the policy of (Facility) to establish procedures for writing and communicating diet orders. Interpretation of the Diet Order shall be made in conjunction with the Facility's Diet Manual or materials provided by the Physician. The Facility's Cycle Menu Policy dated 4/21 documents, It is the policy of (Facility) that a four-week cycle menu shall be used to: 1. Ensure resident food preferences are considered. 2. Ensure nutritional needs of residents are met. It continues, Renal- this diet may be prescribed for individuals with chronic kidney disease. It further documents, Temporary changes to the menu shall follow the substitution policy.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the Facility failed to consider individual preferences for 1 of 5 residents (R43) reviewed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the Facility failed to consider individual preferences for 1 of 5 residents (R43) reviewed for Dietary Services, in the sample of 31. Findings include: R43's MDS dated [DATE] documents, R43 is cognitively intact. On 11/14/2023 at 10:25 AM, R43 stated, I can't eat chocolate or anything citrus. When they bring me something like that, I tell them I can't eat it, but they don't bring another dessert. I have made that list, (of preferences/dislikes), 3 times already. I get a migraine if I eat chocolate and I have a hiatal hernia, so I can't eat citrus. Yesterday they served me chocolate and I tell them all the time. They don't offer me anything else usually, but today they gave me an Oatmeal cookie, which I don't like either. R43's Dietary Card documents, R43's dislikes are Oatmeal, citrus and chocolate. R43's Care Plan dated 7/24/2023 documents, R43 is potentially at risk for altered nutritional status and/or weight loss. It also documents, Honor food preferences, replace disliked foods when possible. Definite food dislikes. The Facility's Cycle Menu Policy dated 4/21 documents, It is the policy of (Facility) that a four-week cycle menu shall be used to: 1. Ensure resident food preferences are considered. 2. Ensure nutritional needs of residents are met.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the Facility failed to ensure food items were served at an appetizing tempera...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the Facility failed to ensure food items were served at an appetizing temperature and were thoroughly cooked for palatability for 5 of 5 residents, (R4, R13, R43, R45, and R208) reviewed for Dietary Services in the sample of 31. Findings include: On 11/14/2023 at 2 PM, V15 (Dietary Aid) stated the menu provided was Week 2. The Menu for Monday Week 2 documents Lunch as: Salisbury steak with gravy, baked potatoes with butter, peas, and pumpkin cake. 1. R4's Minimum Data Set (MDS), dated [DATE] documents, R4 is cognitively intact. On 11/13/2023 at 12:25 PM, R4 was served a baked potato. There was no steam present coming from the plate. R4 was observed struggling to put butter on the potato. At this time R4 stated, Look, the butter won't even melt, and my fork can't even stick through it. This statement was verified by observation by the potato was not hot & was hard, because it was not cooked all the way. 2. R208's MDS dated [DATE] documents, R208 is cognitively intact. On 11/13/2023 at 12:29 PM, R208 stated, My peas are cold, and the potatoes are hard as a rock. 3. R3's MDS dated [DATE] documents, R3 is cognitively intact. On 11/14/2023 at 10:15 AM, R3 stated, The other night, (R208) ordered a hot dog and it was cold. R3 also stated, the potatoes served on 11/13/2023 were not done and the peas were also cold. R3 stated, the only thing served for lunch on 11/13/2023 that was warm was the gravy and that even it wasn't as warm as it should have been. 4. R45's MDS dated [DATE] documents, R45 is cognitively intact. On 11/14/2023 at 10:16 AM, R45 added to R3's statement regarding the cold hot dog served and R45 stated, Just like the potatoes yesterday (11/13/2023). I think they only put them in the microwave for like 10 minutes, maybe even just 5 (minutes). R45 stated the potatoes served on 11/13/2023 were not done and the peas were also cold. 5. R43's MDS dated [DATE] documents R43 is cognitively intact. On 11/14/2023 at 10:26 AM, R43 stated, They can't even fix my (noodles) right. How can you mess that up? It's like that all the time. They cooked them too long. They were all stuck together in a 'glob' and slimy. It made me gag. R43 also stated the potatoes served on 11/13/2023 were not done and the peas were also cold. On 11/15/23 at 3:50 PM, R43 stated, I already told them I'm not going to the dining room to eat. That's how bad I dislike the food. The Facility's Cycle Menu Policy dated 4/21 documents, It is the policy of (Facility) that a four-week cycle menu shall be used to: 1. Ensure resident food preferences are considered. 2. Ensure nutritional needs of residents are met.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

Based on observation and interview the facility failed to ensure a Certified Dietary Manager was in place. This has the potential to affect all 51 residents who reside at the facility. Findings inclu...

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Based on observation and interview the facility failed to ensure a Certified Dietary Manager was in place. This has the potential to affect all 51 residents who reside at the facility. Findings include: On 11/13/23 at 8:45 AM, the initial tour of the kitchen was done at this time. While doing the kitchen inspection V5 (Activities Director) was observed in the kitchen. Her name badge stated her name and her current title of Activities Director. No Dietary Manager was observed in the kitchen at this time. On 11/13/23 at 9:00 AM, V5 (Activities Director) stated, the facility currently doesn't have an active Dietary Manager. She said she use to be the Dietary Manager, but she is currently the Activities Director. On 11/14/23 at 11:45 AM, there was no Dietary Manager observed in the kitchen at this time. On 11/14/23 at 11:47 AM, V7 (Cook) stated, the facility doesn't have a Dietary Manager at this time, and she stated, as far as she knows the facility doesn't have a Registered Dietician. On 11/15/2023 at 1:35 PM, V1 (Administrator) stated, the facility hasn't had a Dietary Manager for about two months. She said she has interviewed someone for the position, and they will let her know if they are going to take it by Friday. V1 stated, V5 does the ordering, and the department heads were having to help in the kitchen. On 11/16/23 at 9:24 AM, V2 (Director of Nursing) stated, the facility doesn't have a policy regarding the Dietary Manager or staffing. CMS-671, dated 11/13/23, documents the facility currently has 51 residents residing at the facility.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the kitchen had labeled and dated opened food a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the kitchen had labeled and dated opened food and ensure there were no food items stored on the storeroom floor for 1 out of 2 kitchen visits. This has the potential to affect all 51 residents who reside at the facility. Findings include: On 11/13/23 at 8:45 AM, the initial tour of the kitchen was done, and the following was observed. 1. A large container of opened Mayonnaise was observed to not have an open date. 2. A large container of opened Barbeque Sauce was observed with no open date noted. 3. A large container of opened Coleslaw with no open dated observed. 4. There was a container of resident's food that was brought in and appeared to be Potato Salad with no date observed when it was brought into the facility. 5. There were two opened packages of Lunch Meat observed with no open date on the bag. 6. There was an open package of Hotdogs that were not in any kind of sealed bag, there was no opened date observed, and the expiration date was 11/04/23. 7. The freezer was observed to have an opened bag of frozen Fish Squares, Hamburger Patties, and Chicken Cordon Blue Patties that were not sealed up and had no open date on them. On 11/13/23 at 09:05 AM, The kitchen storeroom was inspected, and the following was observed. 8. Two cases of Applesauce, Fruit Cocktail, one case of Mandarin Oranges, Orange Juice, and [NAME] Cream Icing Mix were all observed to be sitting on the storeroom floor. On 11/13/23 at 09:00 AM, V5 (Activities Director) stated, the facility currently doesn't have an active Dietary Manager. She said she use to be the Dietary Manager, but she is currently the Activities Director. She stated, the foods should be sealed closed with a tie and they should be labeled and, have an open date on them and the other items in the refrigerator, should be labeled with an open date. On 11/13/23 at 9:07 AM, V5 stated there shouldn't be any food items on the floor. The facility food storage policy, revised date of 10/20, documents It is the policy of the facility that food shall be stored in shelves in areas that provide the best preservation. Food shall be stored at the proper temperature and for appropriate lengths of time to protect quality of food and food cost. Procedure: 1. All items will be dated upon receipt. Individual cans or [NAME] shall each be dated to ensure that stock is rotated properly. It further documents 5. Store leftovers in covered, labeled and dated containers under refrigeration or frozen. 6. When using only part of a product, the remaining product should be in the original package or airtight container and labeled and dated.
Nov 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to self-report an allegation of a medication overdose/suicide attempt ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to self-report an allegation of a medication overdose/suicide attempt to the state survey agency for 1 (R2) of 3 residents reviewed for Improper Nursing Care in the sample of 5. Findings include: On 11/2/2023 at 10:09 AM, V9 (Certified Nursing Assistant/CNA), stated, (R2) sometimes complains about pain, but nothing major. She does have some major bad behaviors. I heard she was holding her heart pills and took them all at once. On 11/2/2023 at 2:40 PM, V5 (Licensed Practical Nurse/LPN) stated, I went to her (R2's) room to ask her why she refused breakfast. She proceeded to tell me she saved up some pills and took them. She (R2) said, they were her heart medication. She (R2) said, she saved them in some napkins. I looked in her trash can- no napkins. She also said she hadn't had anything to drink all night, so I asked her how she took the pills. She said she took them at 3:30 AM and it was around 7:30 in the morning when she told me. I told her I would have to send her to the Hospital to make sure she was ok, and she said, 'I just didn't do it right this time'. V5 continued to state she was sent out prior to this day, due to complaints of groin pain. V5 stated, R2 had a massive infection that required a wound vacuum. V5 stated, R2 got Dilaudid (a very strong pain reliever) at the hospital. V5 stated, she also had to call the Doctor to get R2's PRN (as needed) order changed from every 6 hours to every 4 hours. R2's Emergency Department (ED) Physician's Note dated 10/29/2023 documents, R2 was seen at the local ED at 8:19 AM. It continues to document Chief Complaint: NH (Nursing Home) states that patient told her she has been hoarding her cardiac medications and took a pill cup and a half of pills this morning at 0300 (3 AM). Patient takes Digoxin and Procardia. It further documents, Assessment/Plan Intentional Drug Overdose and Suicidal behavior with attempted self-injury. R2's ED Notes dated 10/29/2023 continue to document, Patient was brought to ED from the Nursing Home by ambulance for complaints of an overdose. Patient states, 'I am tired of life, and I want to die'. She (R2) reportedly took 'a bunch of cardiac meds' around 3 AM. The meds were likely Digoxin and Procardia. R2's Physician's Order Sheet (POS) dated 11/6/2023 documents, R2 was started on Cymbalta 50 mg by mouth daily due to Major Depressive Disorder on 10/16/2023. R2's POS dated 11/6/2023 also documents R2 was taking Digoxin (Cardiac medication) 250 mcg (micrograms) daily, Hydrocodone 5/325 MG (milligrams) every four hours as needed for pain and Nifedipine (Cardiac medication) ER (Extended Release) one time a day. R2's Progress Notes/Discharge summary dated [DATE] at 7:28 AM documents, Main concern prompting acute care transfer: Resident verbalizing took a handful of pills at 3:30 AM that was in a wadded-up (tissue) that I had hid . On 11/6/2023 at 11:24 AM, V1 (Administrator) stated, I don't know much about that (R2's alleged suicide attempt). V2 (Director of Nursing/DON) was told she had taken pills that were in her room, and they sent her out. I found out the day it happened (10/29/2023). I did not report that to state survey agency. On 11/6/2023 at 1:47 PM, V1 stated, I was told there is no reason to report it because there was no evidence of harm happening since the tox (Toxicity) screen had come back ok. V2 called me and said they were sending her out (to the hospital) because she said she took a bunch of medicine, but there was no evidence that she did. They sent her out just to be safe. She has been a little more upset lately and was started on an antidepressant recently. On 11/7/2023 at 8:15 AM, V2 (Director of Nursing/DON) stated she was here when R2 made the allegation of taking the pills. V2 stated V1 was informed of the incident by either V2 or V5. The Facility's Abuse Prevention Program does not address reporting of unusual occurrences.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on interview, observation and record review the facility failed to provide a Registered Nurse for at least 8 consecutive hours a day, 7 days a week. This has the potential to affect all 55 resid...

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Based on interview, observation and record review the facility failed to provide a Registered Nurse for at least 8 consecutive hours a day, 7 days a week. This has the potential to affect all 55 residents in the facility. Findings include: The Facility's Nursing Schedule, dated October 2023, documents there was not a Registered Nurse/RN on duty on the following dates: 10/1/23, 10/7/23, 10/8/23, and 10/28/23. The Individual Employee Timecards for V2 (Director of Nurses/DON) dated 10/1/23 - 10/15/23 and 10/16/23 - 10/31/23 does not document, that V2 was on duty the following dates: 10/1/23, 10/7/23, 10/8/23, and 10/28/23. The Licensed Nurse schedules for October 2023 documents V2 as being the only RN on the schedule. The Facility's Health Care Daily Staffing Schedule dated, 11/1/23 - 11/8/23 does not document any RN coverage. On 11/6/23 at 11:15 AM, V1 (Administrator) stated, The DON is scheduled 8:00 AM TO 4:30 PM Monday through Friday. She comes in on the weekends to hang IV (intravenous) medications or if she needs to fill in for night shift. V1 agreed, the facility does not have eight hours of RN coverage seven days a week. The Facility's CMS 672, and the Facility's Resident Census, dated 11/2/23, documents, that there are 55 residents in the facility. The Facility's Nurse Staffing policy, undated, documents, It is the policy of (Facility's) Health Care to provide sufficient licensed and unlicensed Nursing staff on each shift of the day to attain or maintain the highest practical physical, mental and psychosocial wellbeing of each resident. Nurse staffing shall be based upon resident evaluation by the Administrator and Director of Nursing as specified by the Illinois Department of Public Health. As of 11/6/2023 at 2:12 PM V2 (DON) was unavailable for interview and had not been observed at the Facility. On 11/7/23 at 8:20 AM, V2 (DON) stated, I am here 7 days a week. I stay as long as it takes to get the work done. I either clock in or out, but not both. I am here 8 consecutive hours. I have no way to prove it.
May 2023 2 deficiencies 2 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

Based on interview and record review, the facility failed to ensure timely treatment for a change in condition for 1 of 3 residents (R2) reviewed for quality of care in the sample of 6. This failure r...

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Based on interview and record review, the facility failed to ensure timely treatment for a change in condition for 1 of 3 residents (R2) reviewed for quality of care in the sample of 6. This failure resulted in a delay in treatment for left femur fracture around a previous left knee replacement. Findings include: 1. R2's Fall Risk Assessment, dated, 4/27/23 prior to fall incident date of 5/10/23, documented R2 was at High Risk for falls. R2's Minimum Data Set, dated , 4/27/23, documented mild impaired mental cognition. R2's Nurse's Notes, dated 5/10/23 (Wednesday) at 9:00PM, documents, resident lowered to floor in sit to stand (partial mechanical lift for transfers), no apparent injury. R2's Quality Care Reporting Form, dated 5/10/23 at 9:00PM, documented R2's fall location was in R2's room and reported by V7 (Certified Nurse Assistant/CNA) to V13 (Licensed Practical Nurse/LPN), with pain located to the left leg and knee with slight bruising to left knee. Physician notified on a date of 5/12/23. R2's Investigation Report for Falls, undated, documented R2 was transferred from a shower chair to bed using a partial standing mechanical lift (sit to stand), the lift belt buckle was not secure and R2 was barefoot after returning from a shower during the transfer. R2's Nurse's Note, dated 5/11/23 (Thursday) at 1:30AM, documents, resident c/o (complained of) left leg pain. Light bruising noted to left knee. Res (resident) yelling out in pain when left leg straightens. R2's Fax Transmittal Form to V14 (R2's physician), dated 5/11/23 at 1:19 PM, documents (R2) had to be lowered to the ground from the sit to stand machine and is c/o left knee and left leg pain-can we get an X-ray (radiology imagining)? with V14 documenting OK with a stamp date of 5/12/23 when re-faxed back to the facility. Also, a handwritten note from unknown nurse, documents, Xray needs scheduled Sat AM (Saturday morning-5/13/23). R2's Nurse's Note, documented by V6 (LPN), dated 5/13/23 (Saturday) at 8:00 AM, documented Xray scheduled for left knee and leg and residents was yelling out before breakfast. R2's Nurse's Note, dated 5/13/23 at 6:00 PM, documented R2 yells out in pain at times when moved or touched, outside Xray company is scheduled to come for Xray of left lower extremity. R2's Nurse's Note, dated 5/13/23 at 10:30 PM, documented, outside Xray company arrived at the facility to perform the Xray. R2's Radiology Report, for date of service 5/13/23 and faxed 5/14/23 at 01:?? AM (time cut off), documents, left knee replacement is identified. A fracture is noted involving the distal femur (lower part of thigh). The posterior lateral (back of knee on the outer side) displacement of fracture fragment is noted. R2's Nurse's Note, dated 5/13/23 [sic] at 2:30AM, documented report received of a left fracture of distal femur and faxed to the physician. R2's Nurse's Note, dated 5/14/23 at 6:30 AM, V6 documents, slight bruising to knee area noted. R2's Nurse's Note, dated 5/14/23 at 7:00 AM, documents, writer (V6) called Doctor, left message for the doctor to call the facility. At 7:05 AM, continues to document, V1 (Administrator) was made aware of Xray report. Nurse's Note continues to document at 8:15AM, a telephone physician order was received to send R2 to emergency department for evaluation and treatment and at 9:00 AM, R2 was transferred to Emergency Department. R2's Hospital consultation, dated 5/14/23 at 6:03PM, documented, left knee pain, Xray acute fracture of distal supracondylar femur around the femoral component of the replacement hardware acute comminuted fracture of the supracondylar distal fracture above the cemented femoral knee replacement. It also documents a preop assessment was done and R2 was cleared for surgical repair. On 5/18/23 at 1:50PM, V6 (LPN) stated she was scheduled to work on 5/13/23 (Saturday) morning at 6:00 AM, at 6:30 AM, had noticed a physician fax order for a Xray to be done, dated 5/11/23 on R2 which was located in a filing basket at the nursing station. V6 stated she went through R2's medical records Nurse's Notes and noticed R2 had a fall on 5/10/23 at 9:00PM and documentation on 5/11/23 early morning that R2 complained of left leg pain with bruising and no documentation on 5/12/23. V6 stated that she identified there was no treatment provided or if a nurse followed-up with the fax transmittal order that was submitted on 5/11/23 to V14 (Physician). V6 stated she notified V14 immediately at 8:00 AM, to receive an order that R2 receive a Stat (immediate) Xray due to visible bruising on the left knee and left inner thigh with decrease range of motion to that left leg. V6 continues to state, R2's Xray was not performed till 5/13/23 late at 10:30 PM, with results received on 5/14/23 around 1:00 AM in the morning that identified a fracture to the left femur and was not sent out for treatment till the morning of V6's shift at 8:00 AM. On 5/24/23 at 4:15 PM, V2 (Director of Nursing), stated the physician was notified on 5/11/23 for the Xray. V2 also stated this situation is subjective to the individual nurse. The facility's Notification for Change in Resident Condition or Status policy and procedure, dated 12/7/17, documents, The facility staff shall promptly notify physician of changes in the resident's medical/mental condition and/or status, further documents, a discovery of injuries, abnormal complaints of pain, a need to transfer the resident to a hospital/treatment center.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide safe transfers for 2 of 3 residents (R2, R6) r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide safe transfers for 2 of 3 residents (R2, R6) reviewed for falls in a sample of 6. This failure resulted in R2's fall during a transfer sustaining a left leg fracture requiring surgical repair. Findings include: 1. R2's Fall Risk Assessment, dated 4/27/23 prior to fall incident date of 5/10/23, documented R2 was at High Risk for falls. R2's Minimum Data Set (MDS), dated [DATE], documented mild impaired mental cognition. R2's Physical Therapist Progress and Discharge summary, dated [DATE], documents, Discharge summary, patient progressed in muscle strength from start of care but was with limited progress due to poor safety with use of mechanical sit to stand Lift. Ultimately it was decided that patient is safer transferring with (full mechanical transfer lift) versus sit to stand (partial transfer lift) and CNAs (Certified Nurse Assistants) were instructed to continue to use (full mechanical transfer lift) with resident. R2's Physician Order Sheet (POS) dated 4/25/23, documented, may use (full mechanical lift) for transfers. R2's Nurse's Notes, dated 5/10/23 (Wednesday) at 9:00PM, documents, resident lowered to floor in sit to stand no apparent injury. R2's Investigation Report for Falls, undated, documented transfer from shower chair to bed using a standing mechanical lift, the lift belt buckle was not secure and R2 was barefoot after returning from a shower during the transfer. R2's Nurse's Note, dated 5/11/23 (Thursday) at 1:30AM, documents, resident c/o (complained of) left leg pain. Light bruising noted to left knee. Res (resident) yelling out in pain when left leg straightens. R2's Radiology Report, dated 5/13/23 and faxed 5/14/23 at 01:?? AM (time cut off), documents, left knee replacement is identified. A fracture is noted involving the distal (lower part of thigh) femur. The posterior lateral (back of knee on the outer side) displacement of fracture fragment is noted. R2's Hospital consultation, dated 5/14/23 at 6:03PM, documented left knee pain, Xray acute fracture of distal supracondylar femur around the femoral component of the replacement hardware acute comminuted fracture of the supracondylar distal fracture above the cemented femoral knee replacement. It also documents a preop assessment was done and R2 was cleared for surgical repair. R2's Care Plan, dated 1/13/22, documents, assist to transfer resident using mechanical device of (full mechanical lift device) and 2 staff members, and a revised handwritten, date of 1/25/23, documents, may use sit to stand for toileting and shower transfers, as needed. On 5/23/23 at 11:15AM, V8 (MDS Coordinator) stated the Interdisciplinary Team decided that R2 could use a Sit to Stand for transfers, as R2 requested the facility to use. V8 also stated there is no documented assessment of this change in R2's mode of transfer, however, R2 at times does well with a sit to stand but most the times she cannot. On 5/18/23 at 1:50PM, V6 (Licensed Practical Nurse/LPN), stated that R2 is not able to bear weight to her lower legs and requires the use of a full mechanical lift for all transfers. On 5/18/23 at 2:10PM, V7 (Certified Nurse Assistant/CNA), stated R2 had received a shower and was brought back to her room to be placed in bed, using a sit to stand. At this time, R2 was at the edge of the shower chair when being raised with sit to stand and her legs became weak and was lowered down to the floor with the sit to stand. On 5/23/23 at 1:40PM, V9, V10, and V11 (all CNAs) stated that R2 cannot stand, both of her feet are bowed outward, she cannot straighten her feet, she cannot bear weight with her legs, R2 requires a full mechanical lift for transfer. On 5/23/23 at 11:00AM, R2 was lying in bed, the left leg was propped up on a pillow with the leg wrapped in a support brace with dressings. R2's left and right feet were angled out away from her body and was unable to straighten her feet. On 5/23/23 at 4:20PM, V1 stated, so a re-assessment of R2's transfer status needs to be completed. 2. R6's POS, dated 4/27/23, documented high back wheelchair, may use (full mechanical transfer lift) as needed. R6's Care Plan dated 05/3/23 documented, dependent with transfer using (full mechanical transfer lift) and 2 staff members. On 5/23/23 at 2:38PM, V7 and V15 (CNAs) transferred R6, from the bed using a full mechanical lift. During the transfer, R6's bed was not locked and R6's high back wheelchair also was not locked when R6 was being lowered into the chair. The facility's Full Mechanical Lift Operating Instructions, dated 7/2014, documented to lift the patient while in bed, ensure the bed brakes are in locked position and lowered into a wheeled chair, ensure the chair wheels are locked. The facility's Fall Prevention policy and procedure, dated 11/18, documented, to provide for resident safety and to minimize injuries related to falls, decrease falls and still honor each resident's wishes/desires for maximum independence and mobility.
Sept 2022 5 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to provide supervision, investigate falls thoroughly to d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review, the facility failed to provide supervision, investigate falls thoroughly to develop a root cause and analysis and implement progressive interventions to prevent falls for 2 of 5 residents (R1, R31) reviewed for falls. This failure resulted with R1 dislocating his shoulder multiple times, receiving 2 staples for a head laceration and hematomas. Findings include: 1. R1's admission Profile, undated, documents R1 was admitted on [DATE]. R1's September 2022 Physician Orders documents that R1 has diagnoses of Depression, Anxiety, and unspecified neuro cognitive disorder. R1's Minimum Data Set (MDS), dated [DATE], documents that R1 has moderately impaired cognition and is totally dependent on one staff member for locomotion on the unit using a wheelchair. R1's Care Plan, with start date of 2/18/22 documents Resident has risk factors that require monitoring and intervention to reduce potential for self-injury. (Consider medical conditions, sensory altercations, balance, gait, assistive devices, cognition, mood/behavior, safety awareness, compliance, medication, restrictions, restraints. Risk factors include poor safety awareness, dementia, agitation, anxiety, weakness as evidence by related diagnoses/ condition/history. R1's Goal for this problem documents Resident will follow safety suggestions and limitations with supervision and verbal reminders for better control of risk factors thru next 90 days. The following are R1's Care Plan Approaches/Interventions all dated 2/18/22: Review quarterly and prn (as needed) resident's ADL (activities of daily living), mobility, cognitive, behavior and overall medical status. IDT (Interdisciplinary team) review of changes and needs with Resident and/or responsible party (when choose to attend) during care plan. Discuss fall related (information to review and revise plan as needed; Review quarterly and as needed during daily care and services of resident's plan for safety, giving verbal cues as needed to gain resident participation in minimizing risk factor and injury, encourage and assist placement of proper non-skin footwear; Attempt to anticipate needs-toileting, hydration, hunger and provide care before resident attempt to fulfill on own; observe for unsteady/unsafe transfer or ambulation and provide stand by or balance support as needed; Fall risk assessment quarterly and as needed with change in condition or falls status; IDTG review of ADL status and fall potential changes in condition or fall status. Report significant finding to MD for follow up; Monitor for changes in condition such as appetite, sleep patterns, balance, ADL assist level, swelling, muscle weakness, less socialization. Report to nurse for follow up assessment and MD notification. An intervention, dated 2/11/22 documents Low bed. R1's Nurse's Note, dated 4/4/22 at 11:30 PM, documents, Res (Resident) fell in living room with injuries noted to Lt (left) temporal area and shoulder deformity. Sent to ER (Emergency Room). R1's Nurse's Note, dated 4/4/22 at 12:45 PM, documents, Res returned from ER (Emergency Room) with dx (diagnosis) of Anterior Dislocated of L shoulder, contusion to face, COVID 19, Broken collarbone. R1's emergency room documentation, dated 4/4/22, documents, Assessment/Plan: 1. Anterior dislocation of left shoulder. 2. Clavicle fracture. 3 Head contusion. 4. Neck Strain. Procedure: Attempted to reduce left shoulder dislocation multiple times without any success. Transfer to (regional) hospital. On 9/15/22 at 1:48 PM, surveyors were unable to view the fall investigations independently. At that time, V2 Regional Nurse, reviewed the investigation from 4/4/22 with the surveyor and stated, (R1) got up from his recliner. He had fallen asleep, and the aide went to clean the dining room. (R1's) alarm sounded and by the time the aide got to him he was on the floor. The emergency room could not do a closed reduction. He came back with both of his arms in a sling and a follow up appointment to the orthopedic doctor. (R1's) investigation showed that he woke up and was disorientated and tried to self-transfer and he fell. (R1's) new intervention was to not leave (R1) asleep in the lounge unattended. R1's Care Plan was reviewed and there was no documentation that this intervention was implemented to prevent R1 from future falls. R1's Nurse's Note, dated 4/5/22 at 1:30 PM, documents, Res is alert with confusion noted. Res constantly trying to get up on his own. R1's Nurse's Note, dated 4/5/22 at 7:30 PM, documents, Res (resident) observed on floor in room [ROOM NUMBER]. Res laying on abdomen with arms outstretched and legs outstretched. Res noted to have large s/t (skin tear) to lt (left) arm probably from ER (Emergency Room) visit from previous night. Res has laceration on Rt (right) brow with some slow to respond answers to questions. Res appears to be confused beyond his norm (normal). sent out to ER. R1's ED (Emergency Department) Physician note, dated 4/5/22, documents, History of Present Illness: [AGE] year-old man with a history of dementia brought to the emergency department after a fall in which he injured his head and his left shoulder per EMS (Emergency Medical Services). Witnessed fall from a standing position. No loss of consciousness. Patient was seen yesterday for a similar presentation and found to have a right clavicle fracture, left anterior shoulder dislocation and scalp contusions. Transferred to (regional) hospital for shoulder dislocation after several unsuccessful attempts were made here. There were abrasions and contusions on his face and forehead on the right last night. There are 2 new contusions today. R1's Nurses Note, dated 4/6/22 at 2:30 AM, documents, Res returned to via transport. Orders to see ortho r/t dislocation of lt. (left) shoulder from fall on 4/4/22. On 9/19/22 at 11:00 AM, V2, stated that she was unaware of this fall. There was no fall investigation for the fall on 4/5/22 for review. R1's Care Plan was not revised after this fall on 4/5/22, with progressive interventions to prevent him from future falls. R1's Nurse's Note, dated 4/27/22 at 8:00 PM, documents, Res fell in LR (living room) with gash to Rt side of head. Unable to assess fully r/t (related to) sending res out with head trauma. R1's Nurses Note, dated 4/27/22 at 10:00 PM, documents, ER called and sending res back res has 2 staples to Rt (right) side of head no other injuries. R1's ED (Emergency Department), dated 4/27/22, documents, Procedure: Scalp laceration right forehead 2 cm (centimeter) x (by) 0.5 cm no active bleeding local lidocaine 1% 5 cc (cubic centimeters) stapled with 2 closed the wound. On 9/15/22 at 2:15 PM, V2, reviewed the investigation and stated that R1 was resting in the recliner. V2 stated R1 tried to stand, and he fell. V2 stated that the new fall intervention is to always wear shoes because he only had on gripper socks. R1's Care Plan was not revised after this fall to prevent R1 from future falls. R1's Nurse's Note, dated 4/29/22 at 2330, documents, Resident was in low bed, alarm on alarm was sounding, resident on floor by bed. hematoma above L eye noted. On 9/19/22 at 11:55 AM, V2, Regional Nurse, stated, (R1) got out of bed and bumped head on foreign object. (R1's) intervention is to ensure to continue use of low bed. R1's Nurse's Note, dated 5/2/22 at 12:25 PM, Resident in w/c (wheelchair) in dining area. Resident attempted to stand out of w/c and fell to floor on L side. Hitting left side of head on floor 3 x 2 cm (centimeter) s/t noted to LFA (left forearm). Cleansed with (wound cleanser) dry dressing applied scant amount of serosanguinous drainage noted to L forehead. On 9/15/22 at 2:35 PM, V2, stated, (R1's) root cause for the fall on 5/2/22 was he attempted to self-transfer and 15-minute checks were initiated. R1's Care Plan was not revised after his fall on 5/2/22 with progressive interventions to prevent him from future falls. R1's MDS, dated [DATE], documents, R1 is moderately cognitively impaired and requires supervision of 1 staff member for ambulation and transfers. R1's Nurse's Note, dated 8/12/22 at 12:35 AM, documents, Writer called to resident room. Res is sitting in floor 1 cm skin tear noted to R elbow unable to reapproximate. area cleansed with (wound cleanser) steri-strips applied, thumb swollen and purple in color. Res c/o (complaint of) pain to Left finger and LFA, unable to perform pronation / supination to L arm. no other injuries apparent. Res sitting in chair at this time. R1's Nurses Note, dated 8/12/22 at 11:45 AM, Res returned to facility per facility van. L shoulder back in place. L thumb severely fractured and L pinky fx. (fracture) Splint in place to L hand and arm and ace wrap. R1's Hospital Emergency Department Discharge Instruction, dated 8/12/22, documents, Diagnosis: 1. Anterior dislocation of left shoulder. 2. Fracture of fifth metacarpal bone of left hand. On 9/15/22 at 2:36 PM, V2, stated, On 8/12/22 (R1) was found on the floor at 12:35 AM, just prior to this he was walking in the hallway to go back to his room. He stated that he got his foot caught on an extra cover and he fell. The new intervention for this fall is to ensure that blankets are not touching the ground and extra blankets are taken off the bed. On 9/19/22 at 12:15 PM, V20, Medical Director, was questioned about all R1's falls. V20 stated, It is obvious (R1) should be on one to ones (supervision). The facility made me aware of all of the fractures, but I was never made aware of the big picture that he had fallen that many times. On 9/19/22 at 3:10 PM, V8, Licensed Practical Nurse, stated, I am not sure what was going on with (R1) when he kept falling. They were using a wheelchair for him, and he just kept standing up and trying to walk. He then went out to (Behavioral Health) and when he came back, they just let him walk and he has been doing better. 2. R31's admission Sheet documented R31 was admitted to the facility on [DATE]. R31's Nurse's Note documented Res (Resident) arrived @ (at) facility per facility van into room (Room #)-see assessment. R31's Nursing admission Assessment, dated 6/2/22, documented R31's admitting diagnosis was brain hemorrhage. R31's Fall risk assessment, dated 06/02/2022, documented that she was a high risk for falls. R31's Baseline Care Plan, dated 06/02/2022, documented, High Risk Fall Assessment, Poor Safety awareness, Fall history and 15 (minute check). R31's 15 Minute Observation checklist, dated 06/02/2022 from 5:30 PM until 7:30 PM, documented that R31 was in her room, sitting in a chair and was anxious. No interventions for R31's anxiousness was documented. There was nothing in R31's Nurse's Notes regarding R31s anxious behaviors and what staff were doing to address her anxious behaviors while she was alone in her room. R31's Nurse's Note, dated 06/02/2022 at 7:30 PM, documented, (Resident) attempted to get up (without) assistance (and) was alerted to staff per call light. Staff found her on the floor (at) foot of bed, sitting on bottom. Top of head was rested up against the foot board, blood all over head (and) hands. (Small) pool of blood on the floor (and) (resident) states I fell headfirst. Able to answer all nurses questions correctly but due to recent bleeding in brain (resident) will be sent to (local hospital Emergency Room) for (evaluation) (and) (treatment). Administrator and (V18, Care Plan and MDS) aware. (Power of Attorney) (phone number) is not in chart. (Regional Hospital) was called (and) they would not give nurse any (information). (Administration) notified. R31's Investigation Report for falls, dated 06/02/2022, documented that she was seen at 7:25 PM and that she had a tab alarm in place. On 09/15/2022 at 02:10 PM, V2, Regional Nurse stated that R31's tab alarm was not sounding because it was in her hand when she fell. Report sent to the Illinois Department of Public Health, dated 06/09/2022, documented, .Tabs monitor was in resident's right hand. R31's Minimum Data Set (MDS), dated [DATE], documented that R31 required extensive assistance with transferring, frequently incontinent of bladder and occasionally incontinent of her bowels. R31's History of Present Illness from Trauma Center, dated 06/03/2022, documented, (R31) is a [AGE] year old female brought in by (Emergency Medical Service), ground transfer from outlying facility and was in cervical collar and boarded on presentation. The patient was involved in a fall from standing. Per report, (R31) was discharged earlier today after being admitted from 2/18 to 6/2/2022, patient was discharged to a nursing home. Patient was admitted for an intracranial hemorrhage, (Urinary Tract Infection) Hypertensive emergency, metabolic encephalopathy, and A-fib who was on coumadin which was stopped at time of discharge. Upon being discharged and admitted to the nursing home, patient was reported to be found lying on the floor on her back after an unwitnessed fall. It continues, At the (Outside Service Hospital), patient was reported confused and moaning. Imaging reported at the (Outside Service Hospital) found a C1-C2 fracture. Upon arrival to the trauma center, there was no (Outside Service Hospital) records to review. Patient is noted to have a small scalp laceration and surrounding hematoma. R31's Trauma CT Cervical Spine report, dated 06/03/2022, documented, Findings: Acute, mildly displaced type 3 fracture of the odontoid process. Mild dorsal subluxation of the lateral masses of C1 relative to C2. Moderate multilevel cervical spondylosis . It continues, Impression: Acute type 3 fracture of the odontoid process. On 09/14/2022 at 1:30 PM, V17, Assistant Director of Nurses (ADON), stated that when a resident falls, the nurses fill out the form and then the Interdisciplinary team (IDT) will meet and discuss the fall and then they will fill out the rest of Quality Care Reporting Form, the investigation. On 09/14/2022 at 2:00 PM V18, Minimum Data Set/Care Plan Coordinator, stated that R31 had a baseline care plan and it addressed her being a high risk for falls and that she should have been on 15-minute checks. On 09/15/2022 at 2:10PM, V2, Regional Nurse stated that she would expect the nurses and CNAs to do the 15-minute checks if it was on the care plan. She continued to state that the Investigation Report for Falls was an internal document, and that the facility would not give a copy to the state surveyor but was able to review the document. The Fall Prevention Policy, dated 11/10/18, documents, Policy: To provide for resident safety and to minimize injuries related to falls, decrease falls and still honor each resident's wishes/desires for maximum independence and mobility. Procedure: 5. Immediately after any resident fall the unit nurse will assess the resident and provide any care or treatment needed for the resident. A fall huddle will be conducted with staff on duty to help identify circumstances of the event and appropriate interventions. It continues, Report all falls during morning Quality Assurance meetings Monday through Friday. All falls will be discussed in the Morning Quality Assurance meeting and any new interventions will be written on the care plan.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review the facility failed to employ a Registered Nurse (RN) in the facility for 8 hours a day, 7 days a week, or a Director of Nursing since May 2022. This ...

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Based on observation, interview and record review the facility failed to employ a Registered Nurse (RN) in the facility for 8 hours a day, 7 days a week, or a Director of Nursing since May 2022. This has the potential to affect all 39 residents in the facility. Findings include: On 9/12/2022 at 10:00 AM there was no Director of Nursing (DON) or RN present at the facility, or throughout survey. On 9/14/2022 at 11:45 AM V17, Assistant Director of Nursing (ADON) stated the facility has not had a Director of Nursing since May2022. On 9/15/2022 at 2:15 PM V2, Regional Nurse, stated she is not the acting director of nursing. V2 stated she supervises nurses to make sure everything gets done. She stated she does not provide RN coverage The facility daily staffing report documents there was no RN scheduled 8 hours a day seven days a week from 8/13/2022- 9/11/2022. On 9/19/2022 at 1:43 PM V1, Administrator stated she would expect the facility to have a full time DON and provide RN coverage 8 hours a day 7 days a week. The facility policy nurse staffing, undated, documents It is the policy of facility to provide sufficient licensed nursing staff on each shift of the day to attain or maintain the highest practical physical, mental and psychosocial well-being of each resident. The Resident Census and Conditions of Residents, CMS 672, dated 09/12/2022, documents that the facility has 39 residents living in the facility.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on interview, observation and record review, the facility failed to wash hands, wear a hair net properly and store dry goods in a sanitary manner. This failure has the potential to affect all 39...

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Based on interview, observation and record review, the facility failed to wash hands, wear a hair net properly and store dry goods in a sanitary manner. This failure has the potential to affect all 39 residents living in the facility. Findings include: On 9/12/22 at 11:37 AM, V5, cook, entered the kitchen to check steam table temperatures. V5 donned gloves without hand hygiene and then started to take the temperatures. At 11:42 AM, V5, adjusted her face mask by touching the middle of the mask and adjusting with her gloved hand. V5 failed to change gloves and wash her hands. V7 kitchen aide, was preparing drinks for lunch. V7 is wearing a hair net which only covers the back portion of her hair, her bangs and sides of hair are visible. At 11:45 AM, V5, changed gloves without washing hands and began to serve the noon meal from the steam table. V5 adjusted her mask with her gloved hand 5 times while serving the noon meal. On 9/12/22 at 12:00 PM, the dry storage room was toured. A large bin of oatmeal has a scoop in it with the handle lying on the oatmeal. A large bin of flour has a scoop in it with the handle lying on the flour. There is a cardboard full box of orange juice base on the floor, a cardboard box of full elbow macaroni on the floor, a 25 pound bag of instant nonfat milk which is open and on the floor and a large bag of spiral noodles which was open. On 9/13/22 at 10:15 AM, V1, Administrator, stated, The kitchen staff should always wash their hands before putting on gloves, after touching their mask and when they enter the kitchen. The food scoops should not be left in the food storage bin and food should not be stored on the floor on the floor in the dry storage area. The kitchen storage policy, dated 10/20, documents, 6. When using only part of the product, the remaining product should be in the original package or air tight contained and labeled and dated. The hand washing policy, dated 10/09, documents, Hand washing is to be done: Before starting work. Before putting on gloves. After removal of gloves. During food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. The Resident Census and Census and Conditions of Residents, CMS 672, dated 9/12/22, documents that the facility has 39 residents living in the facility.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on interview, observation and record review, the facility failed to perform hand hygiene, wear protective eyewear, and wear mask correctly to prevent/control the spread of COVID-19 and other inf...

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Based on interview, observation and record review, the facility failed to perform hand hygiene, wear protective eyewear, and wear mask correctly to prevent/control the spread of COVID-19 and other infections. This failure has the potential to affect all 39 residents living in the facility. Findings include: 1. During the survey, V12, Certified Nurse Aide (CNA) and V13, CNA, both were observed caring for resident without eye protection. 2. On 9/13/22 at 3:15 PM, V14, CNA, took R24 to the restroom. V14 assisted R24 with pulling down her pants and soiled depends and sitting on the toilet. V14 failed to don gloves. V14 then got a pair of gloves and donned them without hand hygiene. 3. On 9/13/22 at 3:00 PM, V11, Physical Therapy Assistant, was sitting next to R14. V11 had her face mask pulled down to her chin while talking to the resident. On 9/15/22 at 3:00 PM, V1, Administrator, stated that staff should be wearing eye protection, their mask correctly, wash hands before donning gloves and after removing gloves, and wash hands when you contaminate you gloves. 4. On 9/12/22 during the noon medication pass, V4, Licensed Practical Nurse (LPN), adjusted her face mask multiple times by grabbing the middle of it and pulling it up and afterward failed to perform hand hygiene. 5. On 09/13/22 at 11:11 AM , V8, LPN, entered R140's room to perform a blood glucose check. V8 failed to perform hand hygiene before donning gloves. 6. On 9/12/2022 at 12:13PM, V21, Administrator in training, walked around in the dining room with surgical mask on below her nose. On 9/12/2022 at 12:13PM, V22, social services, was cutting up residents' meat in the dining room with a surgical mask below nose. On 9/19/2022 at 10:41AM, V1, Administrator, stated she would expect staff to wear face mask covering the nose. 7. On 09/19/22 at 09:48 AM during incontinent care, V15, CNA, donned gloves and did not sanitize hands prior to donning gloves. V15 and V16, CNA, then provided incontinent care to R6. After completing incontinent care, neither V15 nor V16 doffed gloves and sanitized hands prior to touching R6's clothing and touching the mechanical lift. The facility policy hand hygiene dated, revised 12/7/18 documents all staff will wash hands as promptly and thoroughly as possible after resident contact with blood, body fluids, secretions, excretions and equipment or articles contaminated by them. On 9/19/2022 at 10:38AM, V1, Administrator, stated she would expect staff to cleanse hands prior to donning and after doffing gloves. The CDC COVID tracker documents the county transmission rate, for the county where the facility was located, dated week of 09/02/22 to 09/08/2022, was high. The facility policy, Hand Hygiene, dated 12/07/2018, documented, All staff will wash hands, as washing hands as promptly and thoroughly as possible after resident contact and after contact with blood, body fluids, secretions, excretions, and equipment or articles contaminated by them is an important component of the infection control and isolation precautions. The facility policy Covid-19 control measures dated revised 3/25/2022 documents for facilities in a county where the community transmission rate level is substantial or high, employees providing services to residents must wear a facemask and eye protection. The Resident Census and Census and Conditions of Residents, CMS 672, dated 9/12/22, documents that the facility has 39 residents living in the facility.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0886 (Tag F0886)

Could have caused harm · This affected most or all residents

Based on record review and interview, the facility failed perform twice a week COVID19 testing of staff for who are not up to date with their COVID19 vaccinations and staff who have an exemption. This...

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Based on record review and interview, the facility failed perform twice a week COVID19 testing of staff for who are not up to date with their COVID19 vaccinations and staff who have an exemption. This failure had the potential to harm all 39 residents residing in the facility. Findings include: The facility's COVID19 Tracking for testing for the week of 8/29/2022 documented that V28, Certified Nurse Assistant (CNA), who has a non-medical exemption, V29, CNA, who has a non-medical exemption, V30, Unit Assistant (UA), who has a non-medical exemption, V31, CNA, who has a non-medical exemption, V32, Licensed Practical Nurse, who has a non-medical exemption, and V33, UA, who has a non-medical exemption, V23, Laundry, who was not up to date with COVID vaccinations, V24, Housekeeping, who was not up to date with COVID vaccinations, V25, Business Office Manager, who has a non-medical exemption, and V27, Laundry, who has a non-medical exemption were not tested for COVID19 twice weekly. The facility's COVID19 Tracking for testing, dated for the week of 09/05/2022, documented that V26, CNA, who was not up to date with COVID vaccinations, V29, CNA, who has a non-medical exemption, V30, UA, who has a non-medical exemption, V14, CNA, who was not up to date with COVID vaccinations, V31, CNA, who has a non-medical exemption, V34, CNA, who has a non-medical exemption, and V32, LPN who has a non-medical exemption, were not tested twice weekly for COVID19. On 09/14/2022 at 2:35 PM, V18, Minimum Data Set/Care Plan Coordinator, stated that she keeps up on the COVID19 information. V18 continued to state that the unvaccinated staff are tested twice a week. Vaccinated staff are only tested if they have signs and symptoms of COVID and everyone is tested if there is an outbreak at the facility. On 09/19/2022 at 3:21 PM, V35, Activity Director, stated that they are tested for COVID19 twice a week. On 09/19/2022 at 3:23 PM, V25, CNA stated that she was tested for COVID19 twice a week. On 09/19/2022 at 3:27 PM, V1, Administrator, stated that the staff are tested twice a week for COVID19. On 09/19/2022 11:25 AM, V17, Assistant Director of Nurses (ADON), stated that the documentation of the COVID19 Staff Vaccination Status for Providers, Completely vaccinated means that the staff has had their 1st and 2nd vaccinations and that the Booster dose means that the staff has had the required boosters. The CDC COVID tracker documents the county transmission rate, for the county where the facility was located, dated week of 09/02/22 to 09/08/2022, was high. The facility's policy, Testing of Staff and Residents, dated 03/25/2022, documented, .2. Per executive order 2022-5 and the most recent emergency rules, (Health Care Providers) not up to date with COVID19 vaccination must be tested twice a week, with testing occurring at least 3 days apart. The Resident Census and Conditions of Residents, CMS 672, dated 09/12/2022, documents that the facility has 39 residents living in the facility.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 4 harm violation(s), $124,787 in fines, Payment denial on record. Review inspection reports carefully.
  • • 25 deficiencies on record, including 4 serious (caused harm) violations. Ask about corrective actions taken.
  • • $124,787 in fines. Extremely high, among the most fined facilities in Illinois. Major compliance failures.
  • • Grade F (5/100). Below average facility with significant concerns.
Bottom line: Trust Score of 5/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Rose Garden Of Pana's CMS Rating?

CMS assigns ROSE GARDEN OF PANA an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Illinois, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Rose Garden Of Pana Staffed?

CMS rates ROSE GARDEN OF PANA's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.

What Have Inspectors Found at Rose Garden Of Pana?

State health inspectors documented 25 deficiencies at ROSE GARDEN OF PANA during 2022 to 2024. These included: 4 that caused actual resident harm and 21 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Rose Garden Of Pana?

ROSE GARDEN OF PANA is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by POINTE MANAGEMENT, a chain that manages multiple nursing homes. With 105 certified beds and approximately 70 residents (about 67% occupancy), it is a mid-sized facility located in PANA, Illinois.

How Does Rose Garden Of Pana Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, ROSE GARDEN OF PANA's overall rating (1 stars) is below the state average of 2.5 and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Rose Garden Of Pana?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Rose Garden Of Pana Safe?

Based on CMS inspection data, ROSE GARDEN OF PANA has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Rose Garden Of Pana Stick Around?

ROSE GARDEN OF PANA has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Rose Garden Of Pana Ever Fined?

ROSE GARDEN OF PANA has been fined $124,787 across 2 penalty actions. This is 3.6x the Illinois average of $34,327. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Rose Garden Of Pana on Any Federal Watch List?

ROSE GARDEN OF PANA is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.