Deerfield Health Care Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Deerfield Health Care Center in Urbandale, Iowa has a Trust Grade of C, which means it is average and sits in the middle of the pack for nursing homes. It ranks #104 out of 392 facilities in Iowa, placing it in the top half, and #10 out of 29 in Polk County, indicating that only nine facilities in the area are better. The facility's performance is worsening, with the number of reported issues increasing from 1 in 2024 to 2 in 2025. Staffing is a strong point, with a 5 out of 5 rating and a turnover rate of 32%, which is well below Iowa's average of 44%. However, the facility has concerning fines of $70,184, higher than 96% of Iowa facilities, indicating potential compliance problems. In terms of RN coverage, Deerfield Health Care Center has better coverage than 91% of Iowa facilities, which is a positive aspect as registered nurses can catch issues that nursing assistants might overlook. Specific incidents reported include a failure to appropriately monitor a resident's critical INR levels, which could lead to serious health risks, and inadequate infection control procedures during catheter care for another resident. Additionally, the facility did not ensure that two residents received recommended pneumococcal vaccinations, which could leave them vulnerable to preventable diseases. While Deerfield has strong staffing and good RN coverage, families should be mindful of the issues and fines noted in the inspection reports.
- Trust Score
- C
- In Iowa
- #104/392
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 32% turnover. Near Iowa's 48% average. Typical for the industry.
- Penalties ⚠ Watch
- $70,184 in fines. Higher than 81% of Iowa facilities, suggesting repeated compliance issues.
- Skilled Nurses ✓ Good
- Each resident gets 119 minutes of Registered Nurse (RN) attention daily — more than 97% of Iowa nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (32%)
16 points below Iowa average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
14pts below Iowa avg (46%)
Typical for the industry
Well above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Mar 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, clinical record review, staff interview and facility policy review, the facility failed to follow the recommended infection control precautions during catheter care for one of tw...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interview, guidance from the Centers for Disease Control (CDC) and facility policy review...
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Apr 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, staff interview, and policy review the facility failed to properly secure medications to minimize loss or access for 1 of 1 medication carts. The facility reported a census of 25...
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Jun 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected 1 resident
Based on personal record review and staff interview the facility failed to assure a contracted staffing agency completed the entire screen process for criminal background checks for one (1) agency sta...
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Dec 2022
3 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0757
(Tag F0757)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, clinical record review, hospital record review, facility record review, staff interview, the facility fail...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on clinical record review, staff interview and facility policy review the facility failed to follow physician orders for 1 of 4 residents reviewed. (Resident #1) The facility identified a census...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, clinical record review, hospital clinical record review, staff interview and facility policy review the fa...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 32% turnover. Below Iowa's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 1 life-threatening violation(s), $70,184 in fines. Review inspection reports carefully.
- • 7 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $70,184 in fines. Extremely high, among the most fined facilities in Iowa. Major compliance failures.
- • Grade C (58/100). Below average facility with significant concerns.
About This Facility
What is Deerfield Health Care Center's CMS Rating?
CMS assigns Deerfield Health Care Center an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Iowa, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Deerfield Health Care Center Staffed?
CMS rates Deerfield Health Care Center's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 32%, compared to the Iowa average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Deerfield Health Care Center?
State health inspectors documented 7 deficiencies at Deerfield Health Care Center during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 6 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Deerfield Health Care Center?
Deerfield Health Care Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by IMMANUEL, a chain that manages multiple nursing homes. With 30 certified beds and approximately 18 residents (about 60% occupancy), it is a smaller facility located in Urbandale, Iowa.
How Does Deerfield Health Care Center Compare to Other Iowa Nursing Homes?
Compared to the 100 nursing homes in Iowa, Deerfield Health Care Center's overall rating (4 stars) is above the state average of 3.1, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Deerfield Health Care Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is Deerfield Health Care Center Safe?
Based on CMS inspection data, Deerfield Health Care Center has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Iowa. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Deerfield Health Care Center Stick Around?
Deerfield Health Care Center has a staff turnover rate of 32%, which is about average for Iowa nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Deerfield Health Care Center Ever Fined?
Deerfield Health Care Center has been fined $70,184 across 1 penalty action. This is above the Iowa average of $33,781. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.
Is Deerfield Health Care Center on Any Federal Watch List?
Deerfield Health Care Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.