PARKSIDE HOMES

200 WILLOW RD, HILLSBORO, KS 67063 (620) 947-2301
Non profit - Other 50 Beds Independent Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
0/100
#273 of 295 in KS
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Parkside Homes in Hillsboro, Kansas, has received a Trust Grade of F, indicating significant concerns about care quality. Ranking #273 out of 295 facilities in the state places it in the bottom half, and it is the lowest-ranked home in Marion County. Although the facility is reportedly improving, having reduced issues from 19 in 2024 to 1 in 2025, it still faces serious challenges, including $72,818 in fines, which is higher than 93% of Kansas facilities. Staffing is rated 4 out of 5 stars, indicating good performance, but the turnover rate of 50% is average, and there is less RN coverage than 85% of state facilities, which could affect resident care. Specific incidents raise red flags: one resident with cognitive impairments attempted to leave the facility unsupervised, and another resident with swallowing difficulties was not provided the necessary supervision and diet modifications, leading to potential choking hazards. While there are notable strengths in staffing, the facility's serious compliance issues and history of neglect are concerning for families considering care options.

Trust Score
F
0/100
In Kansas
#273/295
Bottom 8%
Safety Record
High Risk
Review needed
Inspections
Getting Better
19 → 1 violations
Staff Stability
⚠ Watch
50% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$72,818 in fines. Lower than most Kansas facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 29 minutes of Registered Nurse (RN) attention daily — below average for Kansas. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
37 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 19 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

1-Star Overall Rating

Below Kansas average (2.9)

Significant quality concerns identified by CMS

Staff Turnover: 50%

Near Kansas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $72,818

Well above median ($33,413)

Moderate penalties - review what triggered them

The Ugly 37 deficiencies on record

3 life-threatening 1 actual harm
Mar 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 38 with three residents included in the sample. Based on interviews and record review the faci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 38 with three residents included in the sample. Based on interviews and record review the facility failed to prevent a medication error when Licensed Nurse C did not follow the physician order and incorrectly administered five times the ordered amount of Ativan to Resident (R)1, who was on hospice. Findings included: - R1's Electronic Medical Record (EMR) dated 10/24/24 indicated the diagnosis of dementia with agitation (progressive mental disorder characterized by failing memory, confusion). R1's admission Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview Mental Status (BIMS) score of three, indicating severely impaired cognition. The MDS noted R1 had behaviors symptoms of physical and verbal towards others. The 01/02/25 Significant Change (MDS) indicated R1's placement on hospice. The Care Area Assessment (CAA) dated 10/24/24 revealed behaviors triggered due to the physical, verbal abuse towards staff. The contributing factors included unspecified dementia with unspecified severe agitation and risk factors included injuring self and others. The Care Plan revised on 01/24/25 revealed R1 could become agitated at times, could be verbally and physically abusive, combative to staff, and resistive to care. The staff were to administer medications as ordered and monitor/document for side effects and effectiveness. The EMR revealed an order dated 01/09/25 for topical Ativan (lorazepam, a medication to treat anxiety) 1 milligram (mg) per 0.1 mg, every four hours as needed for anxiety, and use only 0.1 mg of syringe per dose (the syringe contained 5 doses in one syringe) every four hours, as needed for anxiety, and apply to the inner wrist or back of neck. Review of the Nurses Notes dated 01/14/25 to 01/20/25 lacked documentation regarding R1's response to the amount of Ativan given in error. The 01/16/25 at 04:32 PM note included staff notified the physician regarding the medication error that occurred on 01/14/25 with no new orders received During an interview on 03/17/25 at 02:30 PM Administrative Nurse B revealed Licensed Nurse (LN) C gave the wrong dose of Ativan. Administrative Nurse B said instead of administering one dose as ordered LN C gave five doses of the resident's topical Ativan all at once. Administrative Nurse B stated this occurred on 01/14/25 and the error was not discovered until 01/16/25 when another nurse discovered the wrong dose had been given. Administrative Nurse B stated they completed a teachable moment of education with LN C on 01/16/25 regarding medication error. During an interview on 03/17/25 at 03:50 PM, Licensed Nurse (LN) C revealed R1 had a lot of anxiety and needed an as needed Ativan. LN C said she was used to the single dose syringes of topical ativan, and she looked at the syringe incorrectly and administered the wrong dose. During an interveiw on 03/17/25 at 04:00 PM, Administrative Nurse B revealed she expected the nurses to check the dose of medication and follow the medication rights when administering medications. The facility's policy Medication Administration dated October 2024 revealed the facility must ensure that its residents are free of any significant medication errors. The individual administering the medication must check the label three times to verify the right medication, right dosage right time and right method (route) of administration before giving the medications, The facility failed to prevent a medication error for R1 when Licensed Nurse C administered five times the physician ordered dose of Ativan to the hospice resident.
Oct 2024 18 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 resident, with 12 sampled, including seven residents reviewed for accidents. Based on obser...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 resident, with 12 sampled, including seven residents reviewed for accidents. Based on observation, interview, and record review, the facility failed to provide an environment free from accident hazards for five residents. The facility failed to include fall prevention interventions on the care plan for Resident (R)238, who fell and sustained deep lacerations to his face, which required transfer to the ER and sutures/stitches and glue as treatment. The facility further failed to implement new care plan interventions to prevent further falls for R31 and failed to investigate the fall experienced by R24. The facility also failed to ensure staff did not leave R10 unattended in his bathroom, attached to the sit to stand mechanical lift (helps transfer patients from one seated surface to another) and staff also did not provide adequate supervision to R18 when staff left R18 unattended in his room and R18 attempted to self-transfer from his wheelchair. These deficient practices could potentially result in an injury. Findings included: - Review of the Electronic Health Record (EHR) revealed Resident (R)238 had the following diagnoses: extradural and subdural abscess (cavity containing pus and surrounded by inflamed tissue that is inside your skull or near your spine), Methicillin susceptible staphylococcus aureus infection (MRSA - a type of bacteria resistant to many antibiotics), sepsis (a systemic reaction that develops when the chemicals in the immune system release into the blood stream to fight an infections which cause inflammation throughout the entire body instead. Severe cases of sepsis can lead to the medical emergency, septic shock), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), severe protein-calorie malnutrition, acute kidney failure, and management of a vascular device. Review of the 09/25/24 admission Minimum Data Set revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The resident had a total mood severity score of seven, which indicated mild depression. The MDS documented R238 had functional limited range of motion impairment to bilateral (both) upper and lower extremities. R238 utilized a wheelchair for mobility. He was dependent with toileting, personal hygiene, and wheelchair mobility. He required substantial to maximal assistance with lower body dressing, applying footwear and going form laying to sitting position. He required partial to moderate assistance with upper body dressing, rolling from one side to the other in bed and going from a sitting to laying position, moving from a sitting to a standing position and transferring from a chair to a bed. R238 was totally incontinent of bowel and had a urinary catheter. He had a fall within the last month prior to admission, also had a fall in the last two to six months prior to admission, and a fall with a fracture in the 6 months prior to admission. Review of the Falls Care Area Assessment (CAA) dated 10/01/24, revealed R238 had falls prior to admission that resulted in fractures. He was impulsive and had a mild cognitive deficit and resistive to care at times. Review of the 09/21/24 Baseline Care Plan revealed R238 had a history of falling. The baseline care plan lacked interventions to prevent falls. Review of the 09/26/24 Neurological Check List revealed the facility completed one neuro check. Review of the resident's Care Plan revealed a new focus added on 09/27/24 to address the fall on 09/26/24. R238 had an actual fall with serious injury, poor balance, and unsteady gait. Prior to admission R238 had several falls at home. Staff were to assist the resident in a recliner or a bed when taking him into his room. Review of the assessments revealed a Morse Fall Scale assessment (a fall risk assessment that predicts the likelihood of falls) completed on 09/20/24 and on 10/08/24, and both assessments documented a score of 95, indicating R238 was a high risk for falls. Review of the assessments tab revealed two Skin Assessments completed on 09/27/24 indicating a laceration with no location documented, that measured 5.8 centimeters (cm) by 1.2 cm and required stitches on 09/26/24, and a 3.9 cm by 3.1 cm abrasion to the left shoulder. Review of the 09/26/24 at 04:04 PM Incident Note revealed R238 fell at 01:50 PM and was on his right side in front of his wheelchair with Administrative Nurse B applying pressure to the left side of his head. There was blood on the floor, his shirt, and his face. He was alert and talking but did not make sense. The resident reported pain to his head, legs, shoulders, and back. There were three lacerations (wound to the skin) to his left side of his head, above the eyebrow, next to the left eye, and under the left eye. Staff later noticed that his eyeglasses had fallen off him and had a piece of skin attached to them. R238 was not sure how he fell or what caused him to fall. The brakes were locked on the wheelchair and the catheter bag was attached to the wheelchair. The facility transferred R238 to the Emergency Department at a hospital. Review of the 09/26/24 at 08:01 PM Health Status Note revealed R238 received stitches. Review of the 09/26/204 at 08:01 PM Health Status Note revealed new orders to apply ice as needed and provide wound treatment. Review of the Health Status Note on 09/26/24 at 11:31 AM, revealed that staff checked on R238 every two hours He responded when questioned, refused vital signs and assessment. No further documentation found on checks or assessments. Review of the Health Status Note on 09/27/24 at 6:23 PM, revealed that the nurse spoke to the hospital and they stated R238 had a computed tomography scan (CT scan- test that used x-ray technology to make multiple cross-sectional views of organs, bone, soft tissue and blood vessels) that was clear. EHR lacked documentation from the hospital that a CT scan was completed or results. Review of the hospital's Discharge Instructions revealed R238 had multiple deep lacerations to the forehead and left cheek area which required glue and stitches. The instructions included warnings for Head Injury Precautions: An observer must check on the patient frequently for 24 hrs. Also watch for signs and symptoms of infection. On 10/08/24 at 09:02 AM, R238 stood in front of his reclining chair in his room and attempted to push himself up to a standing position. During an interview on 10/08/24 at 12:52 PM, Certified Nurse Aide (CNA) J reported she was to review the care plan in EHR for all the residents' care needs. She also reported that the nurses were to write on the communication board in the EHR to notify staff of a change of care for residents. During an interview on 10/08/24 at 03:25 PM, License Nurse (LN) K reported if a resident had a fall the nurse would assess the resident make sure they are safe, determine a root cause a neurological assessment (is a series of tests and questions that evaluate a person's nervous system) would be completed for 72 hours. If the resident had a high enough BIMS and could tell the staff, they did not hit their head, no neurological assessment was required. LN K reported they would update the family or responsible party, physician, Administrative Nurse B and Administrative Staff A if a resident fell. During an interview on 10/09/24 at 12:45 PM, Administrative Nurse C revealed when a resident entered the facility the nurse completed a baseline care plan. Administrative Nurse C revealed it was printed and reviewed with the family and/or the resident, signed, and uploaded to the EHR. The facility policy Fall Follow-Up Protocol dated 01/01/24 documented each resident will be provided services to ensure that the resident's environment remains as free from accident hazards as possible, and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for casual risk factors for falling at the time of admission, and after every fall and develop interventions to prevent further falls. Fall interventions are documented on the care plan. The facility policy Care Planning Policy last reviewed on 01/01/24 documented the Baseline Care Plan will be developed within 48 hours of admission and will include Falls and Safety concerns. A written summary of the Baseline Care Plan will be presented to the resident and/or their representative if desired. Documentation that the summary was offered must be made in the chart. The Baseline Care Plan will be started at admission and contains information that staff will utilize to care for the resident. The facility failed to provide an environment that remained free from accident hazards for R238, who had a history of falls, when the facility failed to include fall prevention interventions on the care plan. R238 fell and sustained deep lacerations to his face, which required transfer to the ER and sutures/stitches and glue as treatment. - Review of The Electronic Medical Records (EMR) for Resident (R)18 included the diagnoses of anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), abnormal posture, cerebral infarction (sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), cerebrovascular accident (CVA-stroke- sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), dysphagia (swallowing difficulty), hemiplegia (paralysis of one side of the body), repeated falls, non-suicidal self-harm (intentional self-inflicted bodily harm without intent to kill themselves), and disorders of bone density and structure (disorders involve a loss of bone mass and changes in the bone's internal structure). A review of R18's Annual Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of five, indicating severe impairment of cognition. The resident had a total mood severity score of one, indicating minimal depression. The MDS indicated he required total dependence on staff for toileting, dressing, and transfers. The MDS noted he required staff supervision for locomotion and eating his meals. The resident had hallucinations and delusions present, with no other behaviors noted. The resident required antipsychotic, antidepressant, anticoagulant, diuretic, opioid, and antiplatelet medications. The resident was frequently incontinent of bowel/bladder, no falls in since the last assessment documented. Review of the Falls Care Area Assessment dated 06/20/24 revealed R18 had a high risk for falls related to having a history of falls, medications he received, and a history of CVA. R18 needed assistance with transfers due to a history of falls, weakness, and physical performance limitations affecting his balance, gait, strength, and muscle endurance. Risk factors included falls and other major/minor injuries related to falls. Review of the 04/05/24, Quarterly MDS revealed the resident had a BIMS score of 4, which indicated moderately impaired cognition. The resident had episodes of behaviors that included delusions and hallucinations. The MDS indicated he required maximum assistance for most cares. R18 used a wheelchair and walker for mobility. The resident had a fall in the last 2 to 6 months prior to admission/entry to the facility or reentry or most recent assessment. The resident had one fall identified since the prior assessment without injury. Review of the Morse Fall Scale (an assessment tool utilized to determine an individual's risk or likelihood of falls) dated 01/10/24, 04/09/24, 06/17/24, 08/04/24 and 09/18/24 revealed the resident had a high risk for falls. Review of the 09/20/24 at 10:30 AM Nurse Note revealed the Certified Medication Aide (CMA) arrived at the resident's room at approximately 10:30 AM. Upon entering R18's room the resident was found on the floor in front of the bathroom. The staff charted that R18 was toiled last at 09:30 AM and there was an abrasion noted on the left side of the resident's temple. His doctor was notified and aware that R18 was on prescribed blood thinners. The resident's record revealed only one fall follow up documented on 09/21/20 at 02:24 directly after his fall. Review of the 09/19/24, completed Care Plan revealed an intervention initiated dated 09/20/24, which stated for staff to please encourage the resident to be in the commons area when in wheelchair. If in his room the resident must be transferred to the bed or recliner. Intervention initiated dated 04/28/23, revised dated 10/13/23 stated, when the resident fell asleep in his wheelchair, staff were directed to assist him to the bed or recliner to sleep. During an interview on 10/09/24 at 10:13 AM, R18 stated he would rather sleep in his recliner than his wheelchair but, would prefer his bed over anything. R18 stated if he really wanted to move to the recliner, he could do it himself. During an observation on 10/09/24 11:43 AM, R18 uncovered his bed, which was left in a high position. R18 reached for his 3/4 side rail and attempted to transfer himself into his bed. On 10/09/24 at 10:25 AM, Certified Nurse Aide (CNA) N stated R18 required checks every two hours, and staff toileted him at that time. When R18 fell asleep in his wheelchair he only slept for short periods of time and in small intervals. He did not like to be confined or not able to get up and move when he felt that he wanted to. When he woke up, he was startled and delusional. On 10/09/24 at 03:30 PM, Licensed Nurse (LN) K stated R18 would be checked every two hours. LN K stated he used to have the tendency to go back to his room to attempt to go to bed, now R18 was not to stay in his room anymore. This change was to allow for staff to have eyes on him continuously. The expectation was that if R18 was sleeping in his wheelchair staff would offer to assist him into a recliner to sleep in the living area where everyone could visually keep an eye on him. Staff could offer to assist him into bed and place his bed in lowest position with his fall mat down so he could rest. Being left to sleep in his room while in his wheelchair was not an approved options for the resident. On 10/09/24 at 01:11 PM, Administrative Nurse C stated R18 was expected to have eyes placed on him every 30 minutes. If R18 was sleeping in his wheelchair, in his room, then the staff were to put him in the recliner in his room and if that was not available the other option was to offer the resident the recliner that was in the day room. The facility's Behavior Management for Dementia Care policy dated 01/01/24 documented the facility would promote person-centered care and consider all the resident's needs, not just medical or physical. The policy further documented the resident had the right to live in a safe, structured, and predictable environment. The facility failed to provide an environment free of accident hazards when staff left R18 unattended in his wheelchair, in his room after multiple assessments that documented him as a high risk for falls. This deficient practice placed R18 at continued and on-going risk for accident hazards which had the potential to negatively impact R18's physical and psychosocial well-being. - Review of the Electronic Health Record (EHR) revealed R10 had the following diagnoses: dementia (progressive mental disorder characterized by failing memory, confusion), west Nile virus (WNV - a virus that is spread by mosquitos that can cause critical illness that can include encephalitis [inflammatory condition of the brain]), cataract (clouding of the lens of the eye), contracture (abnormal permanent fixation of a joint or muscle), and motor neuron disease (a condition that causes weakness in the muscles, leading eventually to paralysis). Review of the 06/20/24,admission Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 10, which indicated moderately impaired cognition. The resident required maximum assistance with toileting, personal hygiene, rolling side to side, changing positions, transferring, propelling in wheelchair for mobility, and upper body dressing. The assessment documented no falls in the last month prior to admission/entry. Review of the 03/29/24, Quarterly MDS revealed the resident had a BIMS score of 10, which indicated moderately impaired cognition. The resident had episodes of behaviors that included delusions. The resident required maximum assistance for all cares and used a wheelchair for mobility. The assessment documented that R10 had impairment with both the upper and lower extremities. The resident had one fall identified since the prior assessment without injury. Review of the Morse Fall Scale (an assessment tool utilized to determine an individual's risk or likelihood of falls) dated 02/07/23, 05/02/23, 08/02/23, 10/15/23, 01/03/24, 04/05/24, 06/17/24 and 09/18/24 revealed the resident had a high risk for falls. Review of the Assessments lacked a safety assessment for R10 to be safely left unattended while attached to a mechanical lift. Review of the 08/31/24, Care Plan revealed an intervention dated 01/31/22 and revised 01/17/24, which stated the resident required extensive to total assistance of two staff to move between surfaces. He used the sit-to-stand lift (a mechanical lift that assists persons who are unable to bear weight to maintain a standing position) for all transfers. This intervention documented the resident as being a fall risk related to deconditioning, hearing problems, decreased mobility, and left sided weakness. On 08/15/23 at 07:24 PM, Therapy Notes revealed the resident faced multiple barriers to their treatment including severe skilled caregiver shortage, local deficiency of needed health care workers, and cognitive communication deficit precautions. The goal for the resident was stated as being able to reduce dependency on care staff by knowing foot and hand placement on the mechanical lift by following verbal cues. Caregivers and the resident received training on how to operate equipment safely and appropriately. During an observation on 10/07/24 at 10:43 AM, Certified Medication Aide (CMA) M and Certified Nurse Aide (CNA) N transferred R10 to the toilet with the use of a sit-to-stand lift. Staff left R10 in the lift sling and attached to the lift. They locked the lift before leaving the resident to check on other residents in the house. At 11:01 AM both staff came back to R10's room and assisted him from the bathroom. On 10/07/24 at 11:34 AM, R10 stated that he can wait up 30 minutes for staff to be available to transfer him from the toilet due to them getting busy helping others. On 10/09/24 at 10:20 AM, Certified Nurse Aide (CNA) N stated when they took R10 to the bathroom, sometimes they left R10 hooked up to the sit-to-stand lift while R10 was on the toilet. (CNA) N stated that was to allow R10 watch TV and allowed CNA N to check on other residents. CNA N stated it was R10's preference and R10 enjoyed watching TV while in the bathroom when having a bowel movement. On 10/09/24 at 03:08 PM Certified Medication Aide (CMA) Q stated residents were never to be left alone in the bathroom while still attached to the sit-to-stand lift, if staff were not within the line-of-sight. If staff needed to leave to answer another call light, staff should remove the sling from the resident and remove the lift unless the resident was care planned that the lift could be locked for them to hold on to for stability. On 10/09/24 at 03:24 PM, Licensed Nurse (LN) K stated residents would be within line-of-sight of a staff member when attached to the sit-to-stand lift and in the bathroom. LN K further stated residents should not be left alone while attached to a mechanical lift. On 10/09/24 at 01:20 PM, Administrative Nurse C stated if a resident was in the bathroom, on the toilet, and attached to the sit-to-stand lift she expected staff locked the lift before leaving the resident alone. Staff were to give the resident their call light if the resident was working with therapy. Staff should know which residents could be left alone due it being documented in the care plan. The facility assumed that everyone could be safely left alone unless it was documented that they should not. Therefore, if a resident was not safe to be left in the bathroom alone, while attached to the sit-to-stand lift, the facility would have that specifically put on their care plan to let staff know if they could not be safely left alone. The facility's position would be to error on the side that they could safely be left attached to the lift unsupervised rather than the resident was unsafe to be unattended while attached to the lift. On 10/09/24 at 06:28 PM, Administrative Staff A stated a resident being left attached to a sit-stand lift alone in the bathroom, unsupervised was a safety concern and that was not an acceptable expectation for staff performance. Additionally, Administrative Staff A stated that there was a high potential for danger in this practice, staff were educated multiple times regarding this topic, and all staff should be aware that this was not what was unacceptable practice. The facility's Mechanical Lift Transfer policy dated 01/2024, documented that after positioning resident, staff would lower the lift enough to allow unhooking and removal of sling straps. Staff would then remove the sling straps and back the lift away from resident. The staff would remove sling from resident by reversing installation procedure. The facility failed to provide an environment free of accident hazards when staff left R10, with multiple assessments that documented a high risk for falls, unattended in the bathroom while attached to a mechanical lift. This deficient practice placed R10 at continued and on-going risk for accident hazards which had the potential to negatively impact R10's physical and psychosocial well-being. - The Electronic Health Records (EHR) documented R31 had the following diagnoses that included dementia (progressive mental disorder characterized by failing memory, confusion), abnormalities of gait and mobility and muscle weakness. The 01/21/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition, the depression score was two, indicating minimal depression and she had no behaviors. R31 required maximal assistance with activities of daily living (ADLs), with toileting hygiene, transfer, showering, personal hygiene and upper body dressing. The 01/29/24 Functional Abilities Care Area Assessment (CAA) documented R31 required substantial assistance with ADL's related to healing fractures of a shoulder and pelvis and was at risk for decline in ADLs, contractures (abnormal permanent fixation of a joint or muscle) and skin integrity. The Falls CAA triggered secondary to impaired gait and mobility and R31 required assistance for transfers. Contributing factors included history of falls prior to admission, weakness, and physical performance limitations. Risk factors included falls and other major/minor injuries related to falls. The 09/19/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R31 required maximal assistance with bathing, bed mobility and transfers. She required moderate assistance with toileting, dressing, personal hygiene, and ambulation. No falls documented. The 10/07/24 Care Plan Lacked any safety interventions to prevent falls until R31 had a fall on 02/17/24. Staff instructed to assist applying socks footwear in the morning, date completed 02/27/24, which was ten days after the fall. Staff were instructed to monitor and document for risk of falls and educate the resident, family, and caregivers on safety measures that need to be taken to reduce risk for falls. R31 was at high risk for falls and staff instructed to provide call light and encourage the resident to use a call bell. R31 required prompt response to all requests for assistance. Staff instructed to apply appropriate footwear when ambulating or mobilized in wheelchair, all initiated on 04/10/24. The Progress note on 02/17/24 at 08:20 AM, staff found R31 on the floor, seated upright at the foot of the bed attempting to put on her socks. No injuries noted, two staff assisted R31 off the floor and transferred the resident to a wheelchair. On 01/08/24, 01/17/24, 04/09/24, 07/09/24 and 09/16/24, a Morse fall scale (is a rapid and simple method of assessing a patient's likelihood of falling) completed all assessments were scored at 55, indicating a high risk for falling. The facility failed to provide a fall investigation upon inquiry. On 10/07/24 at 11:00 AM, R31 was in her room watching television her call pendant was placed on a table that was behind the resident out of reach and sight. Her call bell was located on the other side of her bed not in reach. R31 reported she was not sure if she required staff to assist her with ambulation. On 10/08/24 at 11:55 AM, R31 seated in dining room with a call pendant (a wearable call light system) around her neck. On 10/09/24 at 01:33 PM, R31 seated outside in front of a facility building and had her call pendant around her neck. R 31 reported, she loved to sit outside to get fresh air. On 10/08/24 at 01:10 PM, Certified Nurse Aide (CNA) J reported that she reviews the care plan in EHR for all the residents' care needs. She reported that the nurses should write on the communication board in EHR to notify staff of any change of care for residents. On 10/08/24 at 03:25 PM, License Nurse (LN) K reported if a resident had a fall, the nurse would assess the resident, make sure they were safe, determine a root cause and a neurological assessment (is a series of tests and questions that evaluate a person's nervous system) would be completed for 72 hours. If the resident had a high enough BIMS and could tell the staff they did not hit their head, then no neurological assessment would be required. Staff should update the family or responsible party, physician, Administrative Nurse B and Administrative Staff A. On 10/09/24 at 09:30 AM, LN K reported nurses do not update care plans in the EHR, she reported that an intervention should be immediately completed after an incident and communicated on the communication board in EHR. LN K reported that Administrative Nurse B or Administrative Nurse C should add the intervention to the care plan in the EHR. If neither of them was in the facility, they were to update the care plan the next day. The staff are responsible to read and review the care plan. On 10/09/24 at 09:44 AM, Administrative Nurse C reported her expectation for staff was to stay with the resident to ensure safety, alert the nurse who would assess and render aid as needed, investigate the root cause, develop an immediate intervention to mitigate risks for the remainder of the shift, then the interdisciplinary team would meet on the next morning or business day to develop a permanent care plan entry. On 10/09/24 at 01:35 PM, Certified Medication Aide (CMA) P reported R31 liked to sit outside, and staff were responsible to apply her call pendant when R31 was not in her room. She reported R31 will sometimes not call staff and she required staff assistance with transfers and ambulation. The facility policy Fall Follow-Up Protocol dated 01/01/24, documented each resident will be provided services to ensure that the resident's environment remains as free from accident hazards as possible, and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for casual risk factors for falling at the time of admission, and after every fall and develop interventions to prevent further falls. Fall interventions are documented on the care plan. The facility failed to provide an environment that remained free from accident hazards for R31 when the facility failed to place effective interventions in place for this resident with a history of falls. - Review of the Electronic Health Record (EHR) for Resident (R)24 revealed diagnoses that included diabetes mellitus type 2 (DM2 - when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) and unspecified epilepsy (a brain disorder characterized by repeated seizures and glaucoma (abnormal condition of elevated pressure within an eye which can cause loss of vision). Review of the 05/02/24 Annual Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Falls Care Area Assessment (CAA) dated 05/02/24 revealed R24 utilized a walker for ambulation and had a history of falls with injury prior to admission and several falls without injury since admission. Review of the Activities of Daily Living (ADL) Functional / Rehabilitation Potential CAA, dated 05/02/24 revealed R24 utilized a walker. Review of the 07/18/24 Quarterly MDS revealed the resident had a BIMS score of 15, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Assessments Morse Fall Scale (an assessment tool utilized to determine an individual's risk or likelihood of falls) dated 02/16/24, 05/01/24, 05/05/24 and 07/16/24 revealed the resident had a high risk for falls. Review of the 10/08/24 Care Plan, revealed R24 was at high risk for falls related to a recent fall at home with injury and diagnoses that included epilepsy, weakness and impaired balance. The care plan included the following interventions: On 09/21/23, staff would ensure a shower chair was on a level surface during showers. On 09/25/23, staff would reeducate R24 to utilize his walker for ambulation (walking) and not rely on furniture and remind R24 to use the call light if something needed to be picked up from the floor. Staff would further ensure that R24's call light was within reach. On 01/17/24, R24 had an actual fall without injury and instructed staff to remind R24 to change positions more slowly for safety. Review of the 10/08/24 Care Plan lacked an intervention related to the fall on 06/21/24. Review of the 06/21/24 at 07:39 PM Progress Note documented staff found R24 on the floor in the pantry area at around 06:00 PM. R24 stated that he was trying to get a soda and fell, denied injury, and declined to allow staff to assess him for injuries. Two staff assisted R24 off the floor. The documentation lacked an intervention to possibly prevent the resident from another fall.  [TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents, with 12 residents sampled, including review for advanced directives (a written d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents, with 12 residents sampled, including review for advanced directives (a written document, which indicates the medical decisions for health care professionals when the person could not make their own decisions). Based on interview and record review, the facility failed to ensure one resident's advanced directives were thoroughly completed. Resident (R)16 had a Do Not Resuscitate (DNR- or no code, a legal document or order that means the person does not desire cardiopulmonary resuscitation [CPR is an emergency lifesaving procedure performed when the heart stops beating] in the event of cardiac arrest), which was only signed by a physician. Findings included: - Resident (R)16 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and depression. The [DATE] Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score, which could not be determined as the assessor was unable to interview resident. The staff interview for mental status indicated severely impaired cognition. The resident had a total mood severity score of seven, indicating mild depression and behaviors noted one to three days. R16 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, eating, transferring, and bathing. The [DATE] Cognitive Loss/Dementia Care Area Assessment (CAA) Cognitive Loss CAA triggered secondary to orientation, memory, and recall deficits noted during BIMS interview. Contributing factors included dementia, delusions, and altered mental status. Risk factors included self-care deficits, falls, and injuries, incontinence, decreased socialization. The resident's care plan would be reviewed to maintain current cognitive status. The [DATE] Quarterly MDS documented a staff interview for mental status indicating severely impaired cognition. R16 required total assistance with ADLs. The [DATE] Care Plan R16 had a DNR date initiated [DATE]. The Physician Orders dated [DATE] revealed a DNR order. Review of the DNR form signed [DATE] revealed it was only signed by a physician. On [DATE] at 01:00 PM, R16 laid in bed, with no concerns noted. On R16's nametag outside of her room on the wall a red colored circle sticker the size of a dime was noted. On [DATE] at 01:34 PM, Certified Medication Aide (CMA) H reported if a red dot was on the resident's name tag outside of their room it meant the resident had a DNR code status. Additionally, if the resident had a green dot that meant they required CPR. On [DATE] at 10:40 AM, Social Service Designee (SSD) E confirmed that R16's DNR that was uploaded in the EHR was incorrect with having only the physician signature. The facility's Advanced Directives policy dated [DATE] documented to ensure compliance with Federal and State requirements regarding advance directive and to comply with the resident's wishes. Social Services will review the document for validity and certify that the document has been duly executed and is in compliance with State law. The document will be placed in the resident's clinical record. The facility failed to ensure R16 had a fully completed advanced directive. This deficient practice had the potential to lead to uncommunicated needs specifically to end-of-life care.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

The facility reported a census of 34 residents with 12 residents sampled, including one resident reviewed for notification of change. Based on observation, interview, and record review, the facility f...

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The facility reported a census of 34 residents with 12 residents sampled, including one resident reviewed for notification of change. Based on observation, interview, and record review, the facility failed to ensure the resident/resident's representative for Resident (R) 35, the right to be informed when the resident had a new order for an anti-psychotic (class of medications used to treat major mental conditions which cause a break from reality) medication dosage change. Findings included: - Resident (R)35 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and encephalopathy (broad term for any brain disease that alters brain function or structure). The 07/08/24 admission Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition. The MDS documented a total mood severity score of 00, indicating no depression and noted R35 had behaviors of yelling, cursing and making noises for 1 to 3 days of the look back period. R35 required total assistance with activities of daily living (ADLs), including toileting hygiene, transfer, personal hygiene and wheelchair mobility. R35 received antipsychotic medication in lookback period. The 07/16/24 Psychotropic Drug Use Care Area Assessment (CAA) documented R35 was administered Seroquel (antipsychotic medication that treats several kinds of mental health conditions including schizophrenia and bipolar disorder) for delusional behaviors. R35 was at risk for side effects of the medication and would be monitored for therapeutic effect. The 08/30/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R35 required total assistance with wheelchair mobility, toileting. and footwear. R35 required maximal assistance with transfers and had one non-injury fall. R35 received antipsychotic medication in the lookback period. The 10/07/24 Care Plan documented the following interventions: 07/23/24 - Discuss with family regarding ongoing dosage reduction when clinically appropriate. 10/02/24 - The resident would be administered medication as ordered by doctor. Monitor/document for side effects and effectiveness every shift. Staff were instructed to monitor behaviors and document observed behavior and attempted interventions. Staff were instructed to guide R35 away from source of distress if R35 became agitated. Engage R35 in conversation, if response is aggression, staff were instructed to calmly walk away and reapproach later. The Physician Orders included a 09/06/24 order for staff to administer Seroquel, 25 milligram (mg) tablet, one tablet by mouth, at bedtime for delusions for R35. The 09/06/24 at 01:57 PM Progress Note included a verbal order received from the physician to decrease the Seroquel dose to once daily at bedtime, for a gradual dose reduction. The Progress Notes lacked evidence the staff notified R35's responsible party was notified of medication change. During an interview on 10/07/24 at 11:32 AM, R35's family member revealed the staff did not provide notification of medication change that occurred on 09/06/24. The family member reported the last facility notification received was when R35 fell in August 2024. During an interview on 10/09/24 at 09:30 AM, Licensed Nurse (LN) K reported a progress would be documented in EHR when staff notified the resident or responsible party in a change of orders or conditions. During an interview on 10/09/24 at 09:42 AM, Social Service Designee (SSD) E reported the charge nurse was responsible to notify responsible party on any medication change or change in condition and would document that in a progress note in EHR. During an interview on 10/09/24 at 02:09 PM, Administrative Nurse C confirmed when a change in condition or a change in medication orders occurred, the nurse would notify the resident or responsible party and document it in the resident's chart. The facility lacked a policy regarding notification of change. The facility failed to ensure the resident/resident's representative for R35, the right to be informed when the resident had a new order for an antipsychotic medication dosage change.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Review of the Electronic Health Record (EHR) revealed R10 had the following diagnoses: dementia (progressive mental disorder c...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Review of the Electronic Health Record (EHR) revealed R10 had the following diagnoses: dementia (progressive mental disorder characterized by failing memory, confusion), west Nile virus (WNV - a virus that is spread by mosquitos that can cause critical illness that can include encephalitis [inflammatory condition of the brain]), cataract (clouding of the lens of the eye), contracture (abnormal permanent fixation of a joint or muscle) and motor neuron disease (a condition that causes weakness in the muscles, leading eventually to paralysis). Review of the 6/20/24,admission Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 10, which indicated moderately impaired cognition. The resident required maximum assistance with toileting, personal hygiene, rolling side to side, changing positions, transferring, propelling in wheelchair for mobility along with upper body dressing. A Progress Note dated 07/20/23 at 11:08 AM revealed R10 transferred to a hospital via ambulance. The note lacked documentation that the resident/resident representative were given the bed hold notice. A Progress Note dated 07/24/23 at 04:19 PM revealed R10 returned to the facility. On 10/09/24 at 09:30 AM, Licensed Nurse (LN) K stated when a resident was transferred the nurses do not complete bed hold documentation. On 10/09/24 at 10:11 AM, Administrative Nurse C stated that when a resident transferred to the hospital, the LN on duty would complete the bed hold documentation and notify the resident's representative which included information related to the bed hold policy. Additionally, she confirmed the EHR lacked bed hold documentation and stated that Social Services Designee (SSD) E may have the documentation in the SSD office. On 10/09/24 at 09:42 AM, SSD E stated that the facility would call the resident or resident's representative to confirm whether they wanted to hold the resident's bed. She further stated that the LN sent a copy of the bed hold policy at the time of discharge to a hospital. SSD E was unable to produce proof of requested written bed hold communication with the resident or resident's representative. On 10/09/24 at 10:28 AM, SSD E produced requested bed hold documentation that lacked resident or resident representative signature or witness signature of telephone communication or consent. SSD E stated that the bed hold notification were provided to family via telephone. On 10/09/24 at 03:30 PM, Administrative Staff A and SSD E confirmed that the bed hold forms were not provided in writing to the resident or resident's representative as required. Administrative Staff A further stated that residents and their representatives are provided with a blank bed hold policy when they are admitted to the facility and not every time when a resident is discharged from the facility to the hospital. The facility's Bed Hold Policy policy, dated 01/01/24 documented that a notice of bed hold policy must be provided to the resident and resident's representative at the time of transfer or therapeutic leave and arrangements must occur within 24 hours of admission to the hospital. The facility failed to provide a written bed-hold notice to R10 for a hospitalization on 10/06/24. This deficient practice placed R10 at risk to not be allowed to return to their former room at the facility. - The Electronic Health Records (EHR) documented R31 had the following diagnoses that included dementia (progressive mental disorder characterized by failing memory, confusion), abnormalities of gait and mobility and muscle weakness. The 01/21/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition, the depression score was two, indicating minimal depression and she had no behaviors. R31 required maximal assistance with activities of daily living (ADLs), with toileting hygiene, transfer, showering, personal hygiene, and upper body dressing. The 01/29/24 Functional Abilities Care Area Assessment (CAA) documented R31 required substantial assistance with ADL's related to healing fractures of a shoulder and pelvis and was at risk for decline in ADLs, contractures (abnormal permanent fixation of a joint or muscle) and skin integrity. The 09/19/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R31 required maximal assistance with bathing, bed mobility and transfers. She required moderate assistance with toileting, dressing, personal hygiene, and ambulation. The 01/24/24 Care Plan lacked documentation related to hospitalizations. The Progress Note on 01/12/24 at 04:45 PM, documented R31 transferred to hospital. The Progress Note on 01/14/24 at 09:53 AM, documented R31 admitted to hospital for a urinary tract infection. The Progress Note on 01/16/24 at 06:39 PM, documented 31 re-admitted to facility. The Progress Notes lacked documentation related to resident or resident representative being notified in writing related to the facility's bed hold policy. On 10/09/24 at 09:30 AM, Licensed Nurse (LN) K stated that when a resident was transferred the nurses did not complete any bed hold documentation. On 10/09/24 at 10:11 AM, Administrative Nurse C stated that when a resident was transferred to the hospital, the LN on duty would complete the bed hold documentation and notify the resident's representative, which included information related to the bed hold policy. Additionally confirmed the EHR lacked bed hold documentation and stated that Social Services Designee (SSD) E may have the documentation in the SSD office. On 10/09/24 at 09:42 AM, SSD E stated that the facility would call the resident or resident's representative to confirm whether or not they wanted to hold the resident's bed. SSD E further stated that the LN sent a copy of the bed hold policy at the time of discharge to a hospital. SSD E was unable to produce proof of requested written bed hold communication with resident or resident's representative. On 10/09/24 at 10:28 AM, SSD E produced requested bed hold documentation and lacked resident or resident representative signature or witness signature of telephone communication or consent. SSD E stated the facility provided a bed hold to family via telephone. On 10/09/24 at 03:30 PM, Administrative Staff A and SSD E confirmed that the bed hold forms were not provided in writing to the resident or resident's representative as required. Administrative Staff A further stated that residents and their representatives are provided with a blank bed hold policy when they are admitted to the facility and not every time when a resident is discharged from the facility to the hospital. The facility's policy Bed Hold dated 01/01/24, documented that a notice of bed hold policy must be provided to the resident and resident's representative at the time of transfer or therapeutic leave and arrangements must occur within 24 hours of admission to the hospital. The facility failed to provide a written bed-hold notice to R31 for a hospitalization on 01/12/24. This deficient practice placed R31 at risk to not be allowed to return to their former room at the facility. The facility reported a census of 34 residents which included 12 residents sampled, with three residents reviewed for hospitalization. Based on observation, interview, and record review, the facility failed to provide three residents, Resident (R) 2, R10 and R31 and/or their representative with a written notice of the bed hold policy, at the time of the resident's' transfers to the hospital. This deficient practice placed these residents at risk to not be allowed to return to their former rooms at the facility. Findings include: - Review of the Electronic Health Record (EHR) for R2 included the pertinent diagnoses of cellulitis (a skin infection caused by bacteria characterized by heat, redness and swelling), pseudomonas (a bacteria that's commonly found in the environment, for example in soil and water and is spread through contaminated surfaces) as the cause of diseases classified elsewhere, urinary tract infection (UTI-an infection in any part of the urinary system) and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated 09/02/24 documented a Brief Interview of Mental Status (BIMS) of 15, which indicated intact cognition. The assessment documented that R2 utilized a motorized wheelchair and mechanical lift and was dependent on staff for all cares except oral care which required partial/moderate assistance and eating, which required supervision and setup. The 09/12/24 Care Plan lacked documentation related to hospitalizations. The Progress Notes documented on 08/25/24 at 10:25 AM, R2 transferred to a hospital via ambulance and returned to the facility on [DATE] at approximately 10:50 AM. The Progress Notes documented on 10/06/24 at 06:10 PM, R2 transferred to a hospital via ambulance and remained at the hospital. The Progress Notes lacked documentation related to resident or resident representative being notified in writing related to the facility's bed hold policy. On 10/09/24 at 09:30 AM, Licensed Nurse (LN) K stated that when a resident is transferred that the nurses do not complete any bed hold documentation. On 10/09/24 at 10:11 AM, Administrative Nurse C stated that when a resident is transferred to the hospital, the LN on duty would complete the bed hold documentation and notify the resident's representative which included information related to the bed hold policy. Additionally confirmed the EHR lacked bed hold documentation and stated that Social Services Designee (SSD) E may have the documentation in the SSD office. On 10/09/24 at 09:42 AM, SSD E stated that the facility would call the resident or resident's representative to confirm whether or not they wanted to hold the resident's bed. Further stated that the LN sent a copy of the bed hold policy at the time of discharge to a hospital. SSD E was unable to produce proof of requested written bed hold communication with resident or resident's representative. On 10/09/24 at 10:28 AM, SSD E produced requested bed hold documentation and lacked resident or resident representative signature or witness signature of telephone communication or consent. SSD E stated that the bed hold notification was provided to family via telephone On 10/09/24 at 03:30 PM, Administrative Staff A and SSD E confirmed that the bed hold forms were not provided in writing to the resident or resident's representative as required. Administrative Staff A further stated that residents and their representatives are provided with a blank bed hold policy when they are admitted to the facility and not every time when a resident is discharged from the facility to the hospital. The facility's Bed Hold Policy policy, dated 01/01/24 documented that a notice of bed hold policy must be provided to the resident and resident's representative at the time of transfer or therapeutic leave and arrangements must occur within 24 hours of admission to the hospital. The facility failed to provide a written bed-hold notice to R2 for a hospitalization on 10/06/24. This deficient practice placed R2 at risk to not be allowed to return to their former room at the facility.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #3 Activities of Daily Living Resident (R) pertinent diagnoses from (date) physician's order EMR documented: PAIN, UN...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #3 Activities of Daily Living Resident (R) pertinent diagnoses from (date) physician's order EMR documented: PAIN, UNSPECIFIED(R52), UNSPECIFIED DISORDER OF EYE AND ADNEXA(H57.9), GASTRO-ESOPHAGEAL REFLUX DISEASE WITHOUT ESOPHAGITIS(K21.9), DRY EYE SYNDROME OF UNSPECIFIED LACRIMAL GLAND (H04.129), IRON DEFICIENCY(E61.1), MYALGIA, UNSPECIFIED SITE(M79.10), ANEMIA, UNSPECIFIED(D64.9), ATHEROSCLEROTIC HEART DISEASE OF NATIVE CORONARY ARTERY WITH UNSPECIFIED ANGINA PECTORIS (I25.119), HYPOKALEMIA(E87.6), RESTLESS LEGS SYNDROME(G25.81), VITAMIN DEFICIENCY, UNSPECIFIED(E56.9), PULMONARY HYPERTENSION, UNSPECIFIED(I27.20), MIXED HYPERLIPIDEMIA(E78.2), NONRHEUMATIC AORTIC VALVE DISORDER, UNSPECIFIED(I35.9), OVERACTIVE BLADDER(N32.81), LONG TERM (CURRENT) USE OF ANTICOAGULANTS(Z79.01), OTHER KYPHOSIS, SITE UNSPECIFIED(M40.299), OBSTRUCTIVE SLEEP APNEA (ADULT) (PEDIATRIC)(G47.33), CHRONIC KIDNEY DISEASE, STAGE 4 (SEVERE)(N18.4), UNSPECIFIED ABNORMALITIES OF GAIT AND MOBILITY(R26.9), NEED FOR ASSISTANCE WITH PERSONAL CARE(Z74.1), ANEMIA IN OTHER CHRONIC DISEASES CLASSIFIED ELSEWHERE(D63.8), LOW BACK PAIN, UNSPECIFIED(M54.50), PRURITUS, UNSPECIFIED(L29.9), CONSTIPATION, UNSPECIFIED(K59.00), UNSPECIFIED SYSTOLIC (CONGESTIVE) HEART FAILURE(I50.20), ABNORMAL POSTURE(R29.3), MUSCLE WEAKNESS (GENERALIZED)(M62.81), PAIN IN LEFT KNEE(M25.562), PAIN IN LEFT SHOULDER(M25.512), PAIN IN RIGHT SHOULDER(M25.511), CONTRACTURE OF MUSCLE, MULTIPLE SITES(M62.49), POSTURAL KYPHOSIS, THORACIC REGION(M40.04), REPEATED FALLS(R29.6), OTHER ABNORMALITIES OF GAIT AND MOBILITY(R26. 89), UNSTEADINESS ON FEET(R26.81), SEQUELAE OF UNSPECIFIED NUTRITIONAL DEFICIENCY(E64.9), DYSPHAGIA, OROPHARYNGEAL PHASE(R13.12), CHRONIC ATRIAL FIBRILLATION, UNSPECIFIED(I48.20), MIXED INCONTINENCE(N39.46) (Always the most resent comprehensive) The (date) Minimum Data Set (MDS) documented a brief interview for mental status (BIMS) of , indicating cognition. Total severity score of , indicating depression. No behaviors noted. The resident required The (date) Care Area Assessment (CAA) documented: The (date) (most recent quartly)MDS documented a BIMS of , indicating cognition. The (date) Care Plan documented: The Electronic Health Records (EHR) Physician Orders documented: The (date to date) Medication Administration Record (MAR) and Treatment Administration Record (TAR) documented appropriate documentation of administrations of medications, BP/pulse within parameters, pain scale noted with effectiveness, BG checks within parameters, monitoring of behaviors. Check BP two times a day for HTN REPORT TO PCP IF >150 SYSTOLIC OR >100 DIASTOLIC 8/15/2024 07:30 ordered by [NAME] 9/19/24 1400: 163/112 B/P, 98.3 T, 73P, 18R, 73 O2 The (date) non-pharmacological interventions The pharmacy MRR and GDR's dated: Bowel regimen reviewed with _____ evidence of constipation/diarrhea Advance directives and/or DPOA reviewed in orders and scanned documents Allergies: Clonidine, ACE Inhibitors, iodinated contrast -IV and oral MAR/POS reconcile Y/N? The labs dated: The Assessments The (date) Abnormal Involuntary Movement Scale (AIMS) The weights documented The behaviors dated The Progress Notes documented: 10/3/2024 10:15 Health Status Note Note Text: NOTE::: Staff request res to be assessed, reported she isn't acting herself. Report she wouldn't stand and it took 2 staff members to transfer her. She was leaning forward in her w/c when I entered her room. She states she is not good. Involuntary, jerk like movements noted with increased, rapid respirations. Denies pain. Skin color slightly ashen. 02 100% on 2L/NC. Temp: 98.7. HR:: 52-117, steady at 117. Lungs are diminished. No cough. AM meds held, fluids encouraged. Hospice nurse here, notified her of change. She requested a Covid, results were negative. Daughter was called, no answer. 10/2/2024 04:09 Health Status Note Note Text: Resident had an episode about 0100 she was having a really bad headache. Upon investigating she had not had her evening APAP or had her nitro patch placed. She then started having SOA. Her o2 sat was 99 % on 2 l of o2 per nc. She vomited and then her soa resolved. She was able to lay back and relax about an hour later she was resting in bed with her eyes closed. Call light within reach. Staff have been checking on her frequently 10/1/2024 16:39 GG NOTE Note Text: GG Usual performance determined based on personal observation, interview with nursing staff,during the 3 day observation period. [NAME] is able to eat finger food but needs to be fed otherwise related to being blind. Oral care she is able to do the task supervised. She is partial assist with toileting hygiene, She needs supervision with transfers, she is able to ambulate with supvision. Bed mobility is supervison, She needs set up with dressing. She does not wear shoes she wears socks and the staff puts them on. 9/20/2024 19:13 Health Status Note Note Text: NOTE::: Staff report res having seizure like activity and nurse is needed immediately. Entering res room she is sitting up in her recliner talking to staff member. She is alert to herself only. Speech is clear, confused. No seizure activity witnessed by this nurse during assessment. She reports funny, jerking movements. I've never had those before that bad. Reports feeling dizzy prior. Is feeling fine during assessment, denies pain. Temp: 114/62, HR: 72. Observations10/08/24 08:00 AM Resident laying in bed on right side sleeping with O2 on 10/08/24 09:41 AM Mainance in room 10/08/24 10:41 AM Resident laying in bed on right side sleeping with O2 on 10/08/24 10:45 AM Staff toileting res(3). Cords picked up from the residents path, gait belt applied. [NAME] CNA gave Res(3) the choice of when she could take her bath, eat her breakfast, where she could eat her breakfast at and offered reassurance and validation when the resident expressed fear for eating with her peers. Res(3) voiced that she is to messy of a eater to be eating in common dinning room with everyone everyone else Observation of 10/08/24 12:57 AM In Whirlpool room with [NAME] Lpn, [NAME] CNA and Res (3) while a skin assessment is being preformed. [NAME] CNA reports to Nurse a new bruise on res(3) L lower arm that was not there the previous day before. While skin assessment is preformed resident is kept covered as much as possible. Resident is noted to keep her eyes closed during this complete interaction as this is her normal d/t her eye condition and light being to bright for her. Lpn voiced which bruises were old, known and previously documented. Res(3) has a healed previous pressure sore on her coccyx's that is dark purple and blanchable as a preventive cream is applied to keep it from reopening up. Observation of Interviews Interview with resident/family revealed Interview on at with CNA revealed 10/08/24 01:31 PM [NAME] policy on checking and changing residents is normally to toilet residents a maximum of every 2 hours on the dayshift . They have changed the policy on night shift due to if they go into the room every 2 hours it does not allow for the residents to sleep through the night. So now I have to do walking rounds with the night shift b.c if they are wet then we change them together. Sometimes Res(3) refuses care d/t being so modest r/t her history of never being married and religion. Res(3) will tell staff to leave her alone and she will take care of herself. Resident has been delincing in care and has transitioned to hospice. Interview on at with CMA revealed 10/08/24 02:07 PM [NAME] CMA- they are to be checked and changed every 2 hours unless other wised care planned. She never has for me,sometime she is just tired and wants to rest longer. Somedays are better than others for her cares. I record them in the MAR and if they are abnormal it shows up on the nurse's MAr as well. I will call the nurse and let her make that choice if I have to hold the medication. One morning they had to hold all of her meds b.c she was really out of it. The MAR will tell you if you are [NAME] to hold the mediction or not. Interview on at with RN/LPN 10/09/24 12:45 [NAME] RN/ADON/ MDS/ Infection control: Usually does not need assistance with eating. Do believe that they are offering her more help as her cognition declines. I believe that resident has had a speech evaluation and consultation. We follow what they recommend but residents have the right to refuse. If that happens, I have informed staff to do walking rounds during meals as a way to keep an eye on residents while they are eating. If the bp of 163/112 or 93/50 was reported, I would expect that the nurse would then take the vitals manually themselves and do a quick vascular assessment then call the doctor. Then the nurse should be documenting that it was done in a nurse note so that its know that the provider was called an alerted along with hospice. It has ben my job to catch these an I take these findings to the DON. A resident having a oxygen level of 73 and it not being reported is not acceptable. When a bruise is reported to a nurse it expected that the resident next have a root cause analyze preformed and documented in the progress notes. CAN's have the ability to fill out a STOP and WATCH along with manually inputting that there is a new skin issue on the skin assessment sheet. 10/09/24 03:33 PM [NAME] Lpn : If the bp of 163/112 or 93/50 was reported to me I would manually recheck it. Then notify the doctor then I would notify hospice. Document that it was notified in the nursing notes. If there is a o2 of 73 bump it up and notify doctor. The bruise that reported to me yesterday I still need to document it and take a picture of it. I have followed up with the evening staff about it. As of now there is no documentation of the bruise from yesterday. For issues only: Interview on at with DON/Pharmacist revealed Review of the facilities policy dated documented 10/07/24 11:17 AM Resident unable to open eyes due to face not being washed and eating
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents with 12 residents selected for review. Based on observation, interview, and recor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents with 12 residents selected for review. Based on observation, interview, and record review, The facility failed to accurately complete the Minimum Data Set for three residents, Resident (R) 35 related to falls and injections, R31 related to the use of a Foley catheter (tube inserted into the bladder to drain urine into a collection bag) and oxygen, and R 24 related to falls. This placed the residents at risk for uncommunicated care needs. Findings included: - Resident (R)35 's Electronic Health Record (EHR) revealed diagnoses of repeated falls, dementia (progressive mental disorder characterized by failing memory, confusion), muscle weakness and closed fracture (broken bone without a break in the skin) with routine healing of right femur (thigh bone) and diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin). The 07/08/24 admission Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition, the depression score was 00, indicating no depression and he had behaviors 1-3 days yelling, cursing and making noises. Impairment of upper extremity. R35 required total assistance with activities of daily living (ADLs), with toileting hygiene, transfer, personal hygiene and wheelchair mobility. Falls with fracture in the past months. The 07/16/24 Falls Care Area Assessment (CAA) documented R35 had a significant history of falls with major injury. R35 is unaware of his safety and can be impulsive. A care plan for R35 will be initiated to address risk of falls and to minimize them. The 08/30/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R35 required total assistance with wheelchair mobility, toileting and footwear. Maximal assistance with transfers and one non-injury fall. No skin integrity concerns. Received injections six times in lookback time lacked documentation of the insulin injections. The 10/07/24 Care Plan documented the following interventions: 07/15/24 - The resident would take diabetes medication as ordered by doctor. Monitor/document for side effects and effectiveness. 08/19/24 - Staff were instructed to make sure foot pedals are in place if they are attached to wheelchair. The 10/07/24 Physician Orders documented Insulin Lispro (a fast-acting, human-made insulin that helps people with diabetes control their blood sugar levels) 100 units/milliliter(ml) inject subcutaneous(beneath the skin) with meals and a bedtime inject as per sliding scale (a method of treating diabetes that involves administering insulin based on a patient's blood glucose level before meals) if blood sugar (BS)150 - 199 = 1 unit; 200 - 249 = 2 units; 250 - 299 = 3 units; 300 - 349 = 4 units; 350 - 999 = 5 units and call the doctor. Date ordered 07/04/24 for diabetes. The Progress Note on 08/18/24 at 07:30 PM revealed R35 was found lying on the floor on his right side in the commons area. Skin tears were noted on R35's left forearm and left hand, additionally, a skin tear was located on right elbow. R35 had a purple-colored bruise assessed on mid back. The Progress Note on 08/29/24 at 12:54 PM revealed R35 skin-tear right elbow from fall R 35 stood self-up from wheelchair, walked a very short distance, lost his balance and fell. The Medication Administration Record documented R35 was administered insulin six times in the lookback period. On 08/25/24 at 10:19 AM and 06:01 PM. On 08/26/24 at 05:23 PM. On 08/27/24 at 11:03 AM. On 08/28/24 at 11:44 AM and 04:46 PM. On 08/29/24 at 02:11 PM. On 08/30/24 at 12:21 PM. On 10/09/24 at 02:09 PM, Administrative Nurse C reported bruises and skin-tears that occurred with a fall would be assessed as a fall with minor injury. She confirmed the MDS was inaccurately coded. Additionally, she confirmed the six days of insulin injections administered were not captured on the MDS. On 10/0924 at 03:30 PM, Administrative Nurse B reported her expectations of completing a MDS would be they are completed accurately. The facility's policy MDS Assessment Policy dated 01/01/24, documented all residents will have a comprehensive assessment upon admission, annually, and with significant change in status. Quarterly assessments will be performed according to schedule. Each MDS must accurately depict the resident's current status. The facility failed to accurately complete the MDS for (R)35 related to falls and insulin injections. This placed the resident at risk for uncommunicated care needs. - The Electronic Health Record (EHR) documented R31 had diagnoses that included dementia (progressive mental disorder characterized by failing memory, confusion), abnormalities of gait, and mobility and muscle weakness. The 01/21/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition and the total mood severity score was two, indicating minimal depression, and she had no behaviors. R31 required maximal assistance with activities of daily living (ADLs), with toileting hygiene, transfer, showering, personal hygiene, and upper body dressing. The resident was always incontinent of bladder and she had a Foley catheter (tube inserted into the bladder to drain urine into a collection bag). The resident had no oxygen assessed on MDS. The 01/29/24 Functional Abilities Care Area Assessment (CAA) documented R31 required substantial assistance with ADL's related to healing fractures of a shoulder and pelvis and was at risk for decline in ADLs, contractures (abnormal permanent fixation of a joint or muscle), and skin integrity. The 01/29/24 Urinary Incontinence and Indwelling Catheter CAA documented it triggered secondary to use of Foley catheter. Contributing factors included Vancomycin-Resistant Enterococci (a type of bacteria that is resistant to antibiotics) (VRE) in urine and immobility related to a fractured pelvis. Risk factors included recurrent urinary tract infections and injury from use of catheter. The 09/19/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R31 required maximal assistance with bathing, bed mobility, and transfers. She required moderate assistance with toileting, dressing, personal hygiene, and ambulation. R31 was frequently incontinent of bowel and bladder. The 10/07/24 Care Plan lacked any documentation related to her use of oxygen and Foley catheter. The 10/07/24 Physician Orders lacked any orders for the use of oxygen and Foley catheter. The Progress Note on 01/16/24 at 06:39 PM, documented the resident had oxygen via nasal cannula (a medical device that provides supplemental oxygen or increased airflow to a patient through the nose). The head of the resident's bed was elevated at 30 degrees. R31 required supplemental oxygen at night from one to two liters via nasal cannula related to R31's oxygen level dropping down to mid to upper 80's (92-100% normal range). The resident's urinary catheter was intact with clear, yellow urine. The Progress Note on 01/18/24 at 01:32 PM revealed the resident had an order for oxygen at one to two liters per nasal cannula to keep oxygen levels above 90%, which was stopped at this time. Staff needed to check oxygen levels periodically but was not in the orders at this time as it came from hospital paperwork. The resident's urinary catheter was intact with clear yellow urine in place. Review of the resident's Vital Signs reviewed: On 01/18/24 at 08:59 AM the resident's oxygen level measured 98.0% with oxygen via nasal cannula. On 01/18/24 at 10:33 AM the resident's oxygen level measured 93.0% with oxygen via nasal cannula. On 01/18/24 at 10:43 AM the resident's oxygen level measured 93.0% with oxygen via nasal cannula. On 01/30/24 at 01:30 PM the resident's oxygen level measured 97.0% with two liter/minute of oxygen via nasal cannula. On 10/07/24 at 11:00 AM and oxygen concentrator was noted in R31's room, next to bathroom door, with no date on the tubing or humidifier bottle, which was filled halfway with a cloudy liquid. The nasal cannula was wrapped around the concentrator and hanging on the top. On 10/09/24 at 01:35 PM, Certified Medication Aide (CMA) P reported R31 had not worn oxygen in a long time and stated R31 wore oxygen at night. CMA P confirmed there was a oxygen concentrator and tubing in R31's room. On 10/09/24 at 02:50 PM, Administrative Nurse C confirmed that Foley catheter and oxygen were not entered correctly on the MDS. On 10/09/24 at 03:30 PM, Administrative Nurse B reported her expectations of completing a MDS would be they are completed accurately. The facility's policy MDS Assessment Policy dated 01/01/24, documented all residents will have a comprehensive assessment upon admission, annually, and with significant change in status. Quarterly assessments will be performed according to schedule. Each MDS must accurately depict the resident's current status. The facility failed to accurately complete the MDS for R31 related to catheter and oxygen. This placed the resident at risk for uncommunicated care needs. - Review of the Electronic Health Record (EHR) for Resident (R)24 revealed diagnoses that included diabetes mellitus type 2 (DM2 - when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) and unspecified epilepsy (a brain disorder characterized by repeated seizures and glaucoma (abnormal condition of elevated pressure within an eye which can cause loss of vision). Review of the 05/02/24 Annual Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Falls Care Area Assessment (CAA) dated 05/02/24 revealed R24 utilized a walker for ambulation and had a history of falls with injury prior to admission and several falls without injury since admission. Review of the Activities of Daily Living (ADL) Functional / Rehabilitation Potential CAA, dated 05/02/24 revealed R24 utilized a walker. Review of the 07/18/24 Quarterly MDS revealed the resident had a BIMS score of 15, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Morse Fall Scale (an assessment tool utilized to determine an individual's risk or likelihood of falls) dated 02/16/24, 05/01/24, 05/05/24 and 07/16/24 revealed the resident had a high risk for falls. Review of the Care Plan provided by the facility on 10/08/24, revealed R24 was at high risk for falls related to a recent fall at home with injury and diagnoses that included epilepsy, weakness, and impaired balance. The care plan also included the following interventions: On 09/21/23, staff would ensure a shower chair was on a level surface during showers. On 09/25/23, staff would reeducate R24 to utilize his walker for ambulation (walking) and not rely on furniture. Staff would remind R24 to use the call light if something needed to be picked up from the floor. Staff would further ensure R24's call light was within reach. On 01/17/24, R24 had an actual fall without injury and instructed staff to remind R24 to change positions more slowly for safety. Review of the Care Plan provided by the facility on 10/08/24, lacked an intervention related to the resident's fall on 06/21/24. Review of the 06/21/24 at 07:39 PM Progress Note documented staff found R24 on the floor in the pantry area at around 06:00 PM. R24 stated that he was trying to get a soda and fell, denied injury, and declined to allow staff to assess him for injuries. Two staff assisted R24 off of the floor. The documentation lacked an intervention to prevent the resident from another fall. The facility lacked any fall investigation reports for the look-back period of 04/01/24 to 10/08/24 (which included the fall on 06/21/24) as requested on 10/08/24 while the survey team was on-site. The facility provided a fall investigation report on 10/10/24 (after surveyors exited the facility) at 11:45 AM, dated 06/21/24, and documentation determined the root cause of the fall was R24's unwillingness to ask staff for help. The fall investigation report lacked an immediate intervention to mitigate the risk for falls for the remainder of the shift. Additionally, the fall investigation report lacked a signature of the staff member or licensed nurse (LN) who completed the report. An observation on 10/08/24 at 12:00 PM revealed R 24 ambulating with a walker positioned at an arm's length in front of him with shuffling gait (style or manner of walking), head down, back arched, and arms almost fully extended. An observation on 10/09/24 at 09:45 AM revealed R24 ambulating with a walker positioned at an arm's length in front of him, shuffling gait, head down, back arched, and arms almost fully extended. On 10/07/24 at 11:11 AM, R24 stated that he had falls since admission to the facility, but was unable to recall when his last fall was. R24 further stated that his walker had a therapy band tied to his walker to remind him to walk close to the walker when ambulating. On 10/06/24 at 10:20 AM, Certified Nurse Aide (CNA) N stated that if a fall happened or resident was found on the floor, staff would ensure that the resident was safe and alert other staff and the nurse for assistance. Once the nurse arrived, staff would follow the instructions of the nurse. On 10/09/24 at 10:37 AM, Certified Medication Aide (CMA) M stated that if a fall happened, or if a resident was discovered to have fallen, staff would stay with the resident and make sure they were safe and alert other staff for assistance which included the nurse on duty. The staff would then follow the instructions of the nurse once the nurse arrived. On 10/08/24 03:25 PM, LN K stated if a resident fell, the LN would assess the resident make sure they were safe, perform an investigation to determine the root cause of the fall, develop an immediate intervention to mitigate the risk of falls for the remainder of the shift and communicate that to all staff, then submit the investigation so Administrative Nurse B or Administrative Nurse C would update the permanent care plan with an appropriate intervention. On 10/09/24 at 09:44 AM, Administrative Nurse C stated that a fall was defined as an unplanned change in position or plane such as from standing to standing to floor, or bed/chair to floor. Administrative Nurse C confirmed the progress note dated 06/21/24 at 07:39 PM and determined that a fall had occurred. Administrative Nurse C further confirmed the lack of a fall investigation, root cause analysis, immediate intervention, permanent care plan intervention or documentation of the fall on the MDS dated [DATE]. Administrative Nurse C stated that the LN on duty on 06/21/24 failed to investigate the fall to determine a root cause, therefore an immediate intervention and permanent care plan intervention were not possible. Administrative Nurse C stated in the event of a fall, the expectation was for staff to ensure the safety of the resident and alert other staff for assistance, which included the nurse on duty. The LN would then assess the resident for injuries and render aid as appropriate. The staff would then assist the resident as needed off of the floor. The LN was to perform an investigation to determine the root cause of the fall and communicate an immediate intervention to mitigate the risk for further falls to the staff on duty. The LN should submit a fall investigation report that would be reviewed during the next interdisciplinary team (IDT - a team of facility staff consisting of members of various departments including but not limited to; dietary, nursing, maintenance, therapy, etc.) meeting on the next business day. Administrative Nurse B or C would update the care plan to reflect an appropriate permanent care plan intervention related to that fall. Administrative Nurse C stated the LN have the ability to update the care plan with permanent interventions, but that they have declined to perform this task. The facility policy MDS Assessment Policy dated 01/01/24 documented that MDS assessments would accurately depict the resident's current status. The facility failed to accurately capture the fall on 06/21/24. This deficient practice had the potential to create inaccurate or uncommunicated care needs and placed R24 at risk for continued and on-going risk for falls which had the potential to negatively impact R24's physical and psychosocial well-being.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

The facility reported a census of 34 residents with 12 residents sampled that included one resident reviewed for baseline care plan. Based on interviews, observations, and record review, the facility ...

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The facility reported a census of 34 residents with 12 residents sampled that included one resident reviewed for baseline care plan. Based on interviews, observations, and record review, the facility failed to develop a person-centered baseline care plan for one resident, Resident (R) 238. This deficient practice had the potential to lead to uncommunicated needs and accidents. Findings included: - Review of the Electronic Health Record (EHR) revealed Resident (R)238 had the following diagnoses: extradural and subdural abscess (cavity containing pus and surrounded by inflamed tissue that is inside your skull or near your spine), Methicillin susceptible staphylococcus aureus infection (MRSA - a type of bacteria resistant to many antibiotics), sepsis (a systemic reaction that develops when the chemicals in the immune system release into the blood stream to fight an infections which cause inflammation throughout the entire body instead. Severe cases of sepsis can lead to the medical emergency, septic shock), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), severe protein-calorie malnutrition, acute kidney failure, and management of a vascular device. Review of the 09/25/24 admission Minimum Data Set revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The resident had a total mood score of 7, which indicated mild depression. He had a functional limited range of motion impairment to bilateral (both) upper and lower extremities. R238 utilized a wheelchair for mobility. He was dependent with toileting, personal hygiene, and wheelchair mobility. He required substantial to maximal assistance with lower body dressing, applying footwear and going form laying to sitting position. He required partial to moderate assistance with upper body dressing, rolling from one side to the other in bed and going from a sitting to laying position, moving from a sitting to a standing position and transferring from a chair to a bed. R238 was totally incontinent of bowel and had a catheter. He had a fall within the last month prior to admission, also had a fall in the last two to six months prior to admission and a fall with a fracture in the 6 months prior to admission. The resident received antibiotics during the look back period. Has a surgical wound with dressing changes. Review of the Falls Care Area Assessment dated 10/01/24, revealed R238 had falls prior to admission that resulted in fractures. He was impulsive and had a mild cognitive deficit. He was resistive to care at times. Review of the 09/21/24 Baseline Care Plan revealed R238 had a history of falling. The base line care plan lacked interventions to prevent falls. The Baseline Care Plan revealed he was on an intravenous antibiotic, had an indwelling catheter, and had a surgical wound with no enhanced barrier precautions. Review of the resident's Care Plan revealed a new focus added on 09/27/24 to address the fall on 09/26/24. R235 had an actual fall with serious injury, poor balance, and unsteady gait. Prior to admission R238 had several falls at home. Staff were to assist the resident in a recliner or a bed when taking him into his room. Review of the assessments revealed a Morse Fall Scale assessment (a fall risk assessment that predicts the likely hood of falls) completed on 09/20/24 and on 10/8/24, and both assessments documented a score of 95, indicating R238 was a high risk for falls. Review of the assessments tab revealed two Skin assessments completed on 09/27/24 indicating a laceration with no location that was 5.8 centimeters (cm) by 1.2 cm that required stitches on 09/26/24 and a 3.9 cm by 3.1 cm abrasion to the left shoulder. Review of the 09/26/24 at 04:04 PM Incident Note revealed R238 fell and was on his right side in front of his wheelchair with Administrative Nurse B applying pressure to the left side of his head. There was blood on the floor, his shirt, and his face. He was alert and talking but did not make sense. The resident reported pain to his head, legs, shoulders, and back. There were three lacerations (wound to the skin) to his left side of his head, above the eyebrow, next to the left eye, and under the left eye. Staff later noticed that his eyeglasses had fallen off him and had a piece of skin attached to them. R238 was not sure how he fell or what caused him to fall. The brakes were locked on the wheelchair and the catheter bag was attached to the wheelchair. Staff had R238 transferred to the Emergency Department at a hospital. Review of the 09/26/2024 at 08:01 PM Health Status Note revealed R238 received stitches. Review of the 09/26/2024 at 08:01 PM Health Status Note revealed new orders to apply ice as needed and provide wound treatment. Review of the hospital's Discharge Instructions revealed R238 had multiple deep lacerations to the forehead and left cheek area which required glue and stitches. The instructions included warnings for Head Injury Precautions: An observer must check on the patient frequently for 24 hrs. Also watch for signs and symptoms of infection. Review of physicians orders from 09/20/24 through 10/07/24 revealed, a peripherally inserted central catheter (PICC- is a thin, flexible tube that's inserted into a vein in the upper arm and threaded into a large vein near the heart), PICC line dressing change, intravenous (IV-administered directly into the bloodstream via a vein) access for saline flushes and antibiotics, catheter, and a dressing change of an infected surgical sight that required enhance barrier precautions. On 10/08/24 at 09:02 AM, R238 stood in front of his reclining chair in his room and attempted to push himself up. PICC line dressing observed. Edges of dressing were peeling up. On 10/08/24 at 12:52 PM, Certified Nurse Aide (CNA) J reported she was to review the care plan in EHR for all the residents' care needs. She also reported that the nurses were to write on the communication board in the EHR to notify staff of change of care for residents. Interview on 10/09/24 at 10:48 AM, with Certified Medication Aide (CMA) H revealed that if a person was on precautions it was listed in the care plan, there is an IPC symbol in the EMR, personal protective equipment (PPE) is located outside the room, and there is a sign in the bathroom with IPC on it. These precautions are for anyone with wounds, catheter, or any diseases that can be transferred to another person. Interview on 10/09/24 at 12:45 PM with Administrative Nurse C revealed when a resident entered the facility a base line care plan was completed by the nurse. It was printed and gone over with the family and/or the resident and signed and uploaded to the EHR. The facility policy Fall Follow-Up Protocol dated 01/01/24 documented each resident will be provided services to ensure that the resident's environment remains as free from accident hazards as possible, and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for casual risk factors for falling at the time of admission, and after every fall and develop interventions to prevent further falls. Fall interventions are documented on the care plan. The facility policy Care Planning Policy last reviewed on 01/01/24 documented the Baseline Care Plan will be developed within 48 hours of admission and will include Falls and Safety concerns. A written summary of the Baseline Care Plan will be presented to the resident and/or their representative if desired. Documentation that the summary was offered must be made in the chart. The Baseline Care Plan will be started at admission and contains information that staff will utilize to care for the resident. The facility failed to provide an environment that remained free from accident hazards for R238 when the facility failed to complete care plan interventions for history of falls.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

The facility had a census of 34 residents, the sample included 12 residents. Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan with intervent...

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The facility had a census of 34 residents, the sample included 12 residents. Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan with interventions to address the enhanced barrier precautions for Resident (R)12's wounds, to ensure infection control precautions, which placed other residents at risk. Findings included: - Review of the Electronic Medical Record (EMR) included diagnoses of hypertension (HTN- elevated blood pressure), chronic kidney disease (CKD- a long term condition where the kidneys are damaged and cannot filter the blood properly), restless leg, history of venous thrombosis (clot that developed within a blood vessel) and embolism (an obstruction in a blood vessel due to a blood clot or other foreign matter that gets stuck while traveling through the blood stream), and presence of vascular implants. The 07/23/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. R12 used a walker and wheelchair and required supervision or touching assistance with oral hygiene, toileting hygiene, rolling in bed, siting to standing, chair to bed transfers, toilet transfers, tub/shower transfers, and walking. She required partial assistance with showers. R12 was independent with dressing, putting on shoes, personal hygiene, laying down and sitting up and wheelchair mobility. No skin issues were identified on the assessment and the resident required a nonsurgical dressing. The 08/01/24 Pressure Ulcer/Injury Care area assessment (CAA) stated R12 had a potential for skin impairment. She had venous status ulcers to her bilateral (both) lower legs. A care plan would be initiated to address skin impairment of R12's lower legs. Review of the resident's comprehensive care plan, as provided by the facility on 10/08/24, lacked interventions related to the resident's skin or wounds regarding enhanced barrier precautions (infection control interventions designed to reduce transmission of resistant organisms which employs targeted gown and glove use during high contact cares). The care plan did not include interventions related to R12's refusal to wear coverings for wounds. Review of the resident's Physician Orders dated 07/18/24 through 10/08/24 revealed R12 had an order for Tubigrip (elasticated tubular bandage designed to provide tissue support in treating strains, sprains, soft tissue injuries, general edema and tissue protection). R12 had an order for an additional border gauze to the lower extremities from 07/22/24 through 07/29/24. Review of the Medication Administration Record (MAR) revealed R12 had an order for Tubigrip from 07/18/24 to 09/10/24. Review of the MAR revealed R12 refused the Tubigrip as follows: Five times in July (07/23/24, 07/24/24, 07/26/24, 07/30/24, 07/31/24). Nine times in August (08/03/24, 08/07/24, 08/08/24, 08/10/24, 08/24/24, 08/26/24, 08/28/24, 08/29/24, 08/31/24). Six times in September (09/01/24, 09/03/24, 09/06/24, 09/07/24, 09/09/24 and 09/10/24). Review of the MAR revealed on 07/29/24 the border gauze to both of the resident's legs was discontinued, but a duplicate order for Tubigrip continued until 08/10/24. Review of the MAR revealed the resident refused the duplicate orders for Tubigrip as on 07/29/24, 07/30/24, 08/03/24, 08/07/24, 08/08/24 and 08/10/24. Review of the MAR dated 09/10/24 revealed a revised order for Tubigrip, to include staff would notify the nurse if the resident's condition worsened, which the resident refused as follows: 10 days in September (09/16/24, 09/22/24, 09/23/24, 09/24/24, 09/25/24, 09/26/24, 09/27/24, 09/28/24, 09/29/24, 09/30/24). Nine days in October (10/01/24, 10/02/24, 10/03/24, 10/04/24, 10/05/24, 10/06/24, 10/07/24, 10/08/24 and 10/09/24). Review of the resident's Skin and Wound Evaluation on 10/08/24 revealed two venous wounds. The wound on her left lower leg measured 13.2 centimeters (cm) by 7.9 cm and had slough. It had increased drainage, pain, redness, and inflammation. It had moderate, sanguineous/bloody drainage with no odor. The wound to her right lower leg measured 13.5 cm by 6.4 cm. It had increased drainage, redness, and inflammation, with moderate, sanguineous/bloody drainage and no odor. Review of the Bath Sheets from 07/22/24 through 10/06/24 revealed on 08/12/24 a CNA documented open areas to the resident's legs. On 08/19/24, 08/23/24 and 08/26/24 the CNA documented on the bath sheets that R12 had redness to her calves. Bath sheet on 09/12/24 revealed R12 had sores on her calves. A Communication with Physician Note dated 09/10/24 revealed the nurse sent a fax to R12's provider stating the resident's legs were red, hot, swollen, and weeping. A Health Status Note dated 10/09/24 revealed the nurse sent a fax to provider that both lower extremities had open areas with moderate yellow tinged drainage. The area to the right lower leg measured 13.2 cm by 7.9 cm and the area to the left lower leg measures 13.5 cm by 6.4 cm. The resident's right lower leg was dressed with a gauze pad and wrapped in Kerlix. The left lower leg had Telfa in place and was wrapped with Kerlix. The nurse documented the resident declined to wear the Tubigrips off and on, per usual, due to pain. The resident agreed to wear the Tubigrip today and she was slightly elevating her legs while she was in her recliner. As needed Tylenol (pain medication) and Tramadol (narcotic pain medication) were administered for pain control. The writer inquired with the provider over which treatment she wanted. Observation on 10/07/24 at 11:10 AM revealed R12 sat in her recliner with her legs down and she stated she had cellulitis to her legs. Both of her lower legs were swollen with redness noted, had small open areas present, and no dressing or coverings on her legs or feet. Observation on 10/08/24 at 09:06 AM revealed R12 was assisted to the dining area in her wheelchair by an unidentified staff member. She did not have any footwear on and there were no foot pedals in place on the wheelchair to rest her feet. R12's right leg had dried, bloody drainage noted, which left a streak from the lower leg to the bottom of the foot. Observation on 10/08/24 at 12:49 PM revealed the resident in her recliner with her legs down and no dressing or coverings in place. Observation on 10/09/24 at 07:58 AM revealed R12 in the dining room with no socks or feet coverings in place. She had a Kerlix dressing (stretchy gauze bandage) on her right lower leg, covering the open areas. During an observation on 10/09/24 at 09:00 AM, revealed Licensed Nurse (LN) H performed a dressing change to the resident's legs while not wearing a gown. The nurse wore gloves as she removed the soiled dressing. Performed proper hand washing, applied clean gloves and applied a gauze pad (large pad to absorb drainage) and Kerlix to both of her lower legs. The resident's bed was unmade and blood from her legs was present on her sheets. During an interview on 10/08/24 at 12:25 PM, Certified Nurse Aide (CNA) J reported the only way to understand which residents is on Enhanced Barrier Precautions (EBP), is if there is a bag on the outside of their door that has gowns placed in them. CNA J reported is a resident had a wound, Foley catheter or an infection they will have EBP. CNA J reported she had never observed signage on any resident's door for any type of precautions. During an interview on 10/09/24 at 08:47 AM, Certified Medication Aide (CMA) H revealed R12 had an order for Tubigrip on her legs, but she refused them until her legs healed. During an interview on 10/09/24 at 09:30 AM, LN K reported EBP baskets are hung outside the resident's door to let the staff know. She reported that if a resident was on a true precaution, a personal protective equipment (PPE, a term used to describe the clothing, gear, and equipment that protects people from hazards that can cause injury or illness in the workplace or medical setting) bag would be hung on the resident's door and a set up for laundry and trash would be placed in the resident's room. LN K reported she had forgot to place R12's EBP bag outside her room a couple of days ago as the ulcers on her right leg had weeping drainage. During an interview on 10/09/24 at 02:09 PM, Administrative Nurse C reported that the EBP basket was hung outside of the resident's door and that is how staff knew if a resident was on EBP. She reported there was no sign placed as that would be a dignity concerns. Administrative Nurse C revealed she was unsure if R12 required EBP as the wounds were chronic and did confirm the wounds did have drainage the past two days. Administrative Nurse C confirmed that R12 having drainage from wounds from legs and being mobile in the hallway and dining room, and not wearing socks, shoes, or dressings was a concern. During an interview on 10/09/24 at 03:30 PM, Administrative Nurse B reported that R12 may not need EBP as she had chronic wounds which may not require EBP. Administrative Nurse B confirmed R12's wounds on both legs had drainage secreting from the open areas the past two days. Administrative Nurse B said hygiene practices and techniques are critical to prevent the spread of infections. The facility's policy Enhanced Barrier Precautions dated 04/01/24, documented EBP are implemented as one intervention to reduce transmission of resistant organisms that employs targeted PPE use during high contact residents care activities. Chronic wounds may include venous stasis ulcers (open sores can occur when the veins in your legs do not push blood back up to your heart as well as they should). If a wound could serve as a reservoir for multiple drug resistant organism (MDRO-common bacteria that have developed resistance to multiple types of antibiotics) colonization or a portal for infection, then EBP should be followed. The facility failed to develop a comprehensive care plan with interventions to address the enhanced barrier precautions for R12's wounds, to ensure infection control precautions, which placed other residents at risk.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Health Records (EHR) documented R31 had the following diagnoses that included dementia (progressive mental diso...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Health Records (EHR) documented R31 had the following diagnoses that included dementia (progressive mental disorder characterized by failing memory, confusion), abnormalities of gait and mobility, and muscle weakness. The 01/21/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition. The depression score was two, indicating minimal depression, and she had no behaviors. R31 required maximal assistance with activities of daily living (ADLs), with toileting hygiene, transfer, showering, personal hygiene, and upper body dressing . Falls with fractures. The 01/29/24 ADL [Activities of Daily Living] Functional / Rehabilitation Potential Care Area Assessment (CAA) documented R31 required substantial assistance with ADLs related to healing fractures of a shoulder and pelvis and was at risk for decline in ADLs, contractures (abnormal permanent fixation of a joint or muscle), and skin integrity. The 01/29/24 Falls CAA triggered secondary to impaired gait and mobility and R31 required assistance for transfers. The contributing factors included history of falls prior to admission, weakness, and physical performance limitations. The risk factors included falls and other major/minor injuries related to falls. The 09/19/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R31 required maximal assistance with bathing, bed mobility, and transfers. She required moderate assistance with toileting, dressing, personal hygiene, and ambulation. The 10/07/24 Care Plan lacked any safety interventions to prevent falls until R31 had a fall on 02/17/24. The plan included the following interventions: 02/27/24 (10 days after the fall) Staff instructed to assist applying socks footwear in the morning. 04/10/24, Staff were instructed to monitor and document for risk of falls and educate the resident, family, and caregivers on safety measures that need to be taken to reduce risk for falls. R31 was at high risk for falls and staff instructed to provide call light and encourage the resident to use a call bell. R31 required prompt response to all requests for assistance. Staff instructed to apply appropriate footwear when ambulating or mobilized in wheelchair. The Progress Note on 02/17/24 at 08:20 AM included staff found R31 on the floor, seated upright at the foot of the bed attempting to put on her socks. The staff noted no injuries and two staff assisted R31 off the floor and transferred the resident to a wheelchair. On 01/08/24, 01/17/24, 04/09/24, 07/09/24 and 09/16/24, the Morse Fall Scale (assessment of a residents fall risk) all assessments were scored at 55, indicating a high risk for falling. The facility failed to provide a fall investigation upon inquiry of the fall experienced by R31 On 02/17/24. On 10/07/24 at 11:00 AM, R31 was in her room watching television her call pendant was on a table behind the resident, out of resident reach and sight. R31 reported she was not sure if she required staff to assist her with ambulation. On 10/08/24 at 11:55 AM, R31 sat in the dining room with a call pendant (a wearable call light system) around her neck. On 10/09/24 at 01:33 PM, R31 sat outside in front of a facility building and had her call pendant around her neck. R 31 reported, she loved to sit outside to get fresh air. On 10/08/24 at 01:10 PM, Certified Nurse Aide (CNA) J reported she reviews the care plan in EHR for all the residents' care needs. She reported that the nurses should write on the communication board in EHR to notify staff of any change of care for residents. On 10/08/24 at 03:25 PM, License Nurse (LN) K reported if a resident had a fall, the nurse would assess the resident, make sure they were safe, determine a root cause and complete a neurological assessment (is a series of tests and questions that evaluate a person's nervous system) for 72 hours. LN K said if the resident had a high enough BIMS and could tell the staff they did not hit their head, then no neurological assessment would be required. LN K said staff should update the family or responsible party, physician, Administrative Nurse B, and Administrative Staff A of a resident fall. On 10/09/24 at 09:30 AM, LN K reported nurses do not update care plans in the EHR, she reported that an intervention should be immediately completed after an incident and communicated on the communication board in EHR. LN K reported that Administrative Nurse B or Administrative Nurse C should add the intervention to the care plan in the EHR. If neither of them was in the facility, they were to update the care plan the next day. The staff are responsible to read and review the care plan. On 10/09/24 at 09:44 AM, Administrative Nurse C reported she expected staff to stay with the resident to ensure safety, alert the nurse who would assess and render aid as needed, investigate the root cause, develop an immediate intervention to mitigate risks for the remainder of the shift, then the interdisciplinary team would meet on the next morning or business day to develop a permanent care plan entry. On 10/09/24 at 01:35 PM, Certified Medication Aide (CMA) P reported R31 liked to sit outside, and staff were responsible to apply her call pendant when R31 was not in her room. CMA P reported that R31 sometimes not call staff and she required staff assistance with transfers and ambulation. The facility's policy Care Planning dated 01/01/24, documented to gather definitive information on a resident's strengths and needs, to formulate an individualized care plan. To provide interdisciplinary observation and assessment, ensuring the most accurate assessment and care plan for each resident's functional capacity. Care plans will be updated as needed with interventions pertaining to changes such as falls. The facility failed to revise R31's care plan after a fall in a timely manner, when staff did not add a fall intervention to the care plan until ten days after R31's fall. This placed the resident at risk for uncommunicated care needs and at risk for further falls. The facility reported a census of 34 residents with 12 residents selected for review. Based on observation, interview and record review, the facility failed to review and revise the comprehensive care plan for two residents, Residents (R) 24 and R31 related to falls and accident hazards. These deficient practices had the potential to lead to uncommunicated needs that would negatively affect the physical and psychosocial well-being of the residents. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 24 revealed diagnoses that included diabetes mellitus type 2 (DM2 - when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) and unspecified epilepsy (a brain disorder characterized by repeated seizures and glaucoma (abnormal condition of elevated pressure within an eye which can cause loss of vision). Review of the 05/02/24 Annual Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Falls Care Area Assessment (CAA) dated 05/02/24 revealed R24 utilized a walker for ambulation and had a history of falls with injury prior to admission and several falls without injury since admission. Review of the Activities of Daily Living (ADL) Functional / Rehabilitation Potential CAA, dated 05/02/24 revealed R24 utilized a walker. Review of the 07/18/24 Quarterly MDS revealed the resident had a BIMS score of 15, which indicated intact cognition. The resident required supervision/setup assistance with eating and bathing but was otherwise independent with all cares. The resident used a walker. The resident had no falls since the previous assessment. Review of the Morse Fall Scale (an assessment tool utilized to determine an individual's risk or likelihood of falls) dated 02/16/24, 05/01/24, 05/05/24 and 07/16/24 revealed the resident had a high risk for falls. Review of the Care Plan, provided by the facility on 10/08/24 revealed R24 was at high risk for falls related to a recent fall at home with injury and diagnoses that included epilepsy, weakness and impaired balance. The care plan also included the following interventions: On 09/21/23, staff would ensure a shower chair was on a level surface during showers. On 09/25/23, staff would reeducate R24 to utilize his walker for ambulation (walking) and not rely on furniture. Staff would remind R24 to use the call light if something needed to be picked up from the floor. Staff would further ensure R24's call light was within reach. On 01/17/24, R24 had an actual fall without injury and instructed staff to remind R24 to change positions more slowly for safety. Review of the 10/08/24 Care Plan lacked an intervention related to the resident's fall on 06/21/24. Review of the 06/21/24 at 07:39 PM Progress Note documented staff found R24 on the floor in the pantry area at around 06:00 PM. R24 stated that he was trying to get a soda and fell, denied injury, and declined to allow staff to assess him for injuries. Two staff assisted R24 off of the floor. The documentation lacked an intervention to prevent the resident from another fall. The facility lacked any fall investigation reports for the look-back period of 04/01/24 to 10/08/24 (which included the fall on 06/21/24) as requested on 10/08/24 while the survey team was on-site. The facility provided a fall investigation report on 10/10/24 (after surveyors exited the facility) at 11:45 AM, dated 06/21/24, and documentation determined the root cause of the fall was R24's unwillingness to ask staff for help. The fall investigation report lacked an immediate intervention to mitigate the risk for falls for the remainder of the shift. Additionally, the fall investigation report lacked a signature of the staff member or licensed nurse (LN) who completed the report. An observation on 10/08/24 at 12:00 PM revealed R24 ambulating with a walker positioned at an arm's length in front of him with shuffling gait (style or manner of walking), head down, back arched, and arms almost fully extended. An observation on 10/09/24 at 09:45 AM revealed R24 ambulating with a walker positioned at an arm's length in front of him, shuffling gait, head down, back arched, and arms almost fully extended. On 10/07/24 at 11:11 AM, R24 stated that he had falls since admission to the facility but was unable to recall when his last fall was. R24 further stated that his walker had a therapy band tied to his walker to remind him to walk close to the walker when ambulating. On 10/06/24 at 10:20 AM, Certified Nurse Aide (CNA) N stated that if a fall happened or resident was found on the floor, staff would ensure that the resident was safe and alert other staff and the nurse for assistance. Once the nurse arrived, staff would follow the instructions of the nurse. On 10/09/24 at 10:37 AM, Certified Medication Aide (CMA) M stated that if a fall happened, or if a resident was discovered to have fallen, staff would stay with the resident and make sure they were safe and alert other staff for assistance which included the nurse on duty. The staff would then follow the instructions of the nurse once the nurse arrived. On 10/08/24 03:25 PM, LN K stated if a resident fell, the LN would assess the resident make sure they were safe, perform an investigation to determine the root cause of the fall, develop an immediate intervention to mitigate the risk of falls for the remainder of the shift and communicate that to all staff, then submit the investigation so Administrative Nurse B or Administrative Nurse C would update the permanent care plan with an appropriate intervention. On 10/09/24 at 09:44 AM, Administrative Nurse C stated that a fall was defined as an unplanned change in position or plane such as from standing to standing to floor, or bed/chair to floor. Administrative Nurse C confirmed the progress note dated 06/21/24 at 07:39 PM and determined that a fall had occurred. Administrative Nurse C further confirmed the lack of a fall investigation, root cause analysis, immediate intervention, permanent care plan intervention or documentation of the fall on the MDS dated [DATE]. Administrative Nurse C stated that the LN on duty on 06/21/24 failed to investigate the fall to determine a root cause, therefore an immediate intervention and permanent care plan intervention were not possible. Administrative Nurse C stated in the event of a fall, the expectation was for staff to ensure the safety of the resident and alert other staff for assistance, which included the nurse on duty. The LN would then assess the resident for injuries and render aid as appropriate. The staff would then assist the resident as needed off of the floor. The LN was to perform an investigation to determine the root cause of the fall and communicate an immediate intervention to mitigate the risk for further falls to the staff on duty. The LN should submit a fall investigation report that would be reviewed during the next interdisciplinary team (IDT - a team of facility staff consisting of members of various departments including but not limited to; dietary, nursing, maintenance, therapy, etc.) meeting on the next business day. Administrative Nurse B or C would update the care plan to reflect an appropriate permanent care plan intervention related to that fall. Administrative Nurse C stated the LN have the ability to update the care plan with permanent interventions, but that they have declined to perform this task. The facility policy Care Planning Policy dated 01/01/24 documented that care plans would be updated as needed with interventions that contained changes such as falls. The facility failed to review and revise the permanent care plan to include any interventions to mitigate the risk for additional falls after the fall on 06/21/24. This deficient practice placed R24 at risk for uncommunicated needs as well as continued and on-going risk for falls which had the potential to negatively impact R24's physical and psychosocial well-being.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents with 12 residents selected for review. Based on observation, interview, and recor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 34 residents with 12 residents selected for review. Based on observation, interview, and record review, the facility failed to assess and address skin issues including open areas to her bilateral legs and edema (swelling resulting from an excessive accumulation of fluid in the body tissues) for Resident (R) 12. This deficient practice had the potential to place R12 at an increased risk for development of additional medical problems. Findings included: - Review of the Electronic Medical Record (EMR) included diagnoses of hypertension (HTN- elevated blood pressure), chronic kidney disease (CKD- a long term condition where the kidneys are damaged and cannot filter the blood properly, restless leg, history of venous thrombosis (clot that developed within a blood vessel) and embolism (an obstruction in a blood vessel due to a blood clot or other foreign matter that gets stuck while traveling through the blood stream), and presence of vascular implants. The 07/23/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. The resident had a total mood severity score of 0, which indicated no depression. No behaviors were documented. R12 used a walker and wheelchair and required supervision or touching assistance with oral hygiene, toileting hygiene, rolling in bed, siting to standing, chair to bed transfers, toilet transfers, tub/shower transfers, and walking. She required partial assistance with showers. R12 was independent with dressing, putting on shoes, personal hygiene, laying down and sitting up and wheelchair mobility. She was occasionally incontinent of urine. No skin issues were identified on the assessment, the resident required a nonsurgical dressing. The 08/01/24 Pressure Ulcer/Injury Care area assessment (CAA) stated R12 had a potential for skin impairment. She has venous status ulcers to her bilateral lower legs. A care plan would be initiated to address skin impairment of lower legs. Review of the Baseline Care Plan dated 07/18/24 revealed R12 had a venous ulcer to her lower extremities, with no interventions noted. Review of the resident's comprehensive care plan on 10/08/24 lacked any interventions related to the resident's skin or wounds. Review of the resident's Physician Orders dated 07/18/24 through 10/08/24 revealed R12 had an order for Tubigrip (elasticated tubular bandage designed to provide tissue support in treating strains, sprains, soft tissue injuries, general edema and tissue protection). R12 had an order for an additional border gauze to the lower extremities from 07/22/24 through 07/29/24. Review of the Medication Administration Record (MAR) revealed R12 had an order for Tubigrip from 07/18/24 to 09/10/24. Review of the MAR revealed R12 refused the Tubigrip as follows: Five times in July (07/23/24, 07/24/24, 07/26/24, 07/30/24, 07/31/24). Nine times in August (08/03/24, 08/07/24, 08/08/24, 08/10/24, 08/24/24, 08/26/24, 08/28/24, 08/29/24, 08/31/24). Six times in September (09/01/24, 09/03/24, 09/06/24, 09/07/24, 09/09/24 and 09/10/24). Review of the MAR revealed on 07/29/24 the border gauze to both of the resident's legs was discontinued, but a duplicate order for Tubigrip continued until 08/10/24. Review of the MAR revealed the resident refused the duplicate orders for Tubigrip as on 07/29/24, 07/30/24, 08/03/24, 08/07/24, 08/08/24 and 08/10/24. Review of the MAR dated 09/10/24 revealed a revised order for Tubigrip, to include staff would notify the nurse if the resident's condition worsened, which the resident refused as follows: 10 days in September (09/16/24, 09/22/24, 09/23/24, 09/24/24, 09/25/24, 09/26/24, 09/27/24, 09/28/24, 09/29/24, 09/30/24). Nine days in October (10/01/24, 10/02/24, 10/03/24, 10/04/24, 10/05/24, 10/06/24, 10/07/24, 10/08/24 and 10/09/24). Review of the resident's Skin and Wound Evaluation on 10/08/24 revealed two venous wounds. The wound on her left lower leg measured 13.2 cm x 7.9 cm and had slough. It had increased drainage, pain, redness, and inflammation. It had moderate, sanguineous/bloody drainage with no odor. The wound to her right lower leg measured 13.5 cm x 6.4 cm. It had increased drainage, redness and inflammation. It had moderate, sanguineous/bloody drainage with no odor. Review of the Skin Only Evaluation dated 08/05/24 revealed the resident's skin was warm and dry, skin color within normal limits and turgor was normal. No new skin concerns were noted. This was the first skin assessment documented in the EHR since readmission on [DATE], and lacked additional assessments performed by a licensed nurse. Review of the Bath Sheets from 07/22/24 through 10/06/24 revealed on 08/12/24 a CNA documented open areas to the resident's legs. On 08/19/24, 08/23/24 and 08/26/24 the CNA documented on the bath sheets that R12 had redness to her calves. The bath sheets lacked any skin documentation from 08/26/24 through 09/08/24. On 09/08/24, the bath sheet documented the nurse noted skin on lower part of legs. Bath sheet on 09/12/24 revealed R12 had redness under folds of stomach and sores on her calves. No skin documentation was noted on bath sheets from 09/12/24 through 10/06/24. The bath sheet on 10/06/24 revealed a drawing of the legs circled, and the peri area circled with redness under folds written and a line drawn to the peri area. Review of Nurses Notes from 08/12/24 through 10/07/24, revealed the facility failed to document or assess the resident's skin concerns identified on the bath sheets. A Health Status Note dated 09/09/24 at 03:14 PM revealed R12 requested treatment for a rash under her abdominal folds. The resident's record lacked follow up notes and/or any orders for treatments provided. A Communication with Physician Note dated 09/10/24 revealed the nurse sent a fax to R12's provider stating the resident's legs were red, hot, swollen, and weeping. A Health Status Note dated 10/09/24 revealed the nurse sent a fax to provider that both lower extremities had open areas with moderate yellow tinged drainage. The area to the right lower leg measured 13.2 cm x 7.9 cm and the area to the left lower leg measures 13.5 cm x 6.4 cm. The resident's right lower leg was dressed with a gauze pad and wrapped in Kerlix. The left lower leg had Telfa in place and was wrapped with Kerlix. The nurse documented the resident declined to wear the tubigrips off and on per usual due to pain. The resident agreed to wear the tubigrips today and she has been slightly elevating her legs while she was in her recliner. As needed Tylenol (pain medication) and Tramadol (pain medication) were administered for pain control. The writer inquired with the provider over which treatment she wanted. Observation on 10/07/24 at 11:10 AM revealed R12 seated in her recliner with her legs down and she stated she had cellulitis to her legs. Both of her lower legs were swollen with redness noted, had small open areas present, and no dressing or coverings on her legs or feet. Observation on 10/08/24 at 09:06 AM revealed R12 was being assisted to the dining area in her wheelchair by an unidentified staff member. She did not have any footwear on and there were no foot pedals in place on the wheelchair to rest her feet. R12's right leg had dried, bloody drainage noted, which left a streak from the lower leg to the bottom of the foot. Observation on 10/08/24 at 12:49 PM revealed the resident in her recliner with her legs down and no dressing or coverings in place. Observation on 10/09/24 at 07:58 AM revealed R12 in the dining room with no socks or feet coverings in place. She had a Kerlix dressing (stretchy gauze bandage) on her right lower leg, covering the open areas. Observation on 10/09/24 at 09:00 AM, revealed Licensed Nurse (LN) H performed a dressing change to the resident's legs and applied a gauze pad (large pad to absorb drainage) and Kerlix to both of her lower legs. The resident's bed was unmade and blood from her legs was present on her sheets. Interview on 10/09/24 at 08:47 AM, with Certified Medication Aide (CMA) H revealed R12 had an order for tubigrips on her legs, but she refused them until her legs healed. Interview on 10/09/24 at 08:58 AM, with Licensed Nurse (LN) H revealed that on 10/08/24 she put Telfa (nonstick gauze) on the resident's wounds and wrapped her leg with Kerlix. Today she applied an ABD pad (large pad to absorb drainage) pad and Kerlix until the wound care provider could come in to see her. LN H reported R12 refused her tubigrips. The resident agreed to wear them, but they were not in her room. Interview on 10/09/24 at 10:46 AM with Certified Nurse Aide (CNA) J revealed if she saw a skin issue or a wound that was draining, she would tell the nurse. The nurse would assess it and dress it. Interview on 10/09/24 at 12:45 PM with Administrative Nurse C revealed when a skin issue was reported to a nurse it was expected that the nurse completed a root cause analysis and documented it in the progress notes. CNA's could alert the nurse if there was a new skin issue or fill it out on the skin assessment sheet. Interview with LN H on 10/09/24 at 03:33 PM revealed when a CNA notified a nurse of a skin issue it was the expectation that the nurse took a picture of the issue and documents it in the EHR. Interview on 10/09/24 at 06:05 PM with Administrative Nurse B revealed that it was her expectation that a skin assessment would be completed and documented weekly. The facility policy Skin Integrity last reviewed on 01/01/24 documented the charge nurse will complete the skin deviation form. It will then be reviewed by a licensed professional with appropriate documentation, nurse progress note, follow up notification to primary care physician (PCP) and durable power of attorniey (DPOA). Staff would continue observations and treatments as prescribed. When an area is resolved, a nurse progress note will be completed stating the specific area is resolved and the treatment has been discontinued. The facility failed to assess and address skin issues for R12. This deficient practice had the potential to place R12 at an increased risk for development of additional medical problems.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R3's Electronic Medical Record (EMR) documented diagnoses of atherosclerotic heart disease (heart disease caused by narrowing ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R3's Electronic Medical Record (EMR) documented diagnoses of atherosclerotic heart disease (heart disease caused by narrowing of the vessels on the heart), pulmonary hypertension (high blood pressure of the great vessels in the chest), congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid), obstructive sleep apnea (OSA - a disorder in which the upper airways of the throat become constricted during sleep and can cause periods of apnea [absence of breathing]), and atrial fibrillation (rapid, irregular heartbeat). The Annual Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 14, which indicated intact cognition. The assessment documented that R3 utilized a wheelchair or walker and required maximum/moderate assistance for personal hygiene, toileting, and bathing and received oxygen. R3's Activities Care Area Assessment (CAA) dated 08/15/24 documented R3 received oxygen. The Care Plan provided by the facility on 10/08/24 documented on 10/12/23 that R3 received continuous supplemental oxygen related to shortness of breath and instructed staff to maintain oxygen via nasal prongs at two liters per minute (LPM) continuously. The Physician's Orders dated 09/28/23 revealed an order for oxygen at 1-2 LPM via nasal cannula (NC) continuously, three times per day for shortness of air/comfort, dated 09/28/23. The Physician's Orders dated 10/30/23 revealed an order to change and date oxygen tubing every other week, in the morning on Monday. An observation on 10/07/24 at 11:23 AM revealed, R3's oxygen tubing lacked a date and was draped over the oxygen concentrator as the nasal prongs rested on the floor. An observation on 10/08/24 at 12:57 PM, revealed R3 in the whirlpool with Licensed Nurse (LN) K and Certified Nurse Aide (CNA) N with the resident's oxygen tubing connected to the oxygen concentrator without a date and draped over the oxygen concentrator with the nasal prongs resting on the floor. On 10/08/24 at 01:10 PM, Administrative Nurse C stated the expectation was that all oxygen tubing should be changed and dated on the first and 15th of every month, and that the tubing should be stowed in a bag or in a manner which prevented contamination. The facility's Nebulizer Treatment Policy, dated 01/01/24 documented that after each use, staff would rinse the nebulizer cup and mouthpiece/mask with warm water and set the components on a paper towel to air dry. The facility failed to appropriately store the oxygen tubing for R3. This deficient practice had the potential to result in respiratory complications. - The Electronic Health Record (EHR) documented R31 had diagnoses that included dementia (progressive mental disorder characterized by failing memory, confusion), abnormalities of gait and mobility, and muscle weakness. The 01/21/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, indicating severely impaired cognition, and she had no behaviors. R31 required maximal assistance with activities of daily living (ADL), including toileting, transfers, showering, personal hygiene, and upper body dressing. The resident had no oxygen assessed on the MDS. The 01/29/24 ADL [Activities of Daily Living] Functional / Rehabilitation Potential Care Area Assessment (CAA) documented R31 required substantial assistance with ADLs related to healing fractures of a shoulder and pelvis and was at risk for decline in ADLs, contractures (abnormal permanent fixation of a joint or muscle), and skin integrity. The 09/19/24 Quarterly MDS documented a BIMS score of four, indicating severely impaired cognition. R31 required maximal assistance with bathing, bed mobility, and transfers; and required moderate assistance with toileting, dressing, personal hygiene, and ambulation. The 10/07/24 Care Plan lacked any documentation related R31's use of oxygen. The admission Orders from hospital readmission dated on 01/16/24, documented oxygen at one to two liters per nasal cannula as needed for dyspnea or oxygen sats less than 88 %. Review of the facility physician order did not include the hospital oxygen order. The Progress Note on 01/16/24 at 06:39 PM, documented the resident had oxygen via nasal cannula (a medical device that provides supplemental oxygen or increased airflow to a patient through the nose). The head of the resident's bed was elevated at 30 degrees. R31 required supplemental oxygen at night from one to two liters (per minute) via nasal cannula related to R31's oxygen (saturation) level dropping down to mid to upper 80's (92-100% normal range). The Progress Note on 01/18/24 at 01:32 PM revealed the resident had an order for oxygen at one to two liters per nasal cannula to keep oxygen levels above 90%, which was stopped at this time. Staff needed to check oxygen levels periodically but was not in the orders at this time as it came from hospital paperwork. Review of the resident's Vital Signs revealed: On 01/18/24 at 08:59 AM the resident's oxygen level measured 98.0% with oxygen via nasal cannula. On 01/18/24 at 10:33 AM the resident's oxygen level measured 93.0% with oxygen via nasal cannula. On 01/18/24 at 10:43 AM the resident's oxygen level measured 93.0% with oxygen via nasal cannula. On 01/30/24 at 01:30 PM the resident's oxygen level measured 97.0% with two liters per minute of oxygen via nasal cannula. On 10/07/24 at 11:00 AM and oxygen concentrator was noted in R31's room, next to bathroom door, with no date on the tubing or humidifier bottle, which was filled halfway with a cloudy liquid. The nasal cannula was wrapped around the concentrator and hanging on the top, exposed to the environment and not in a bag. On 10/09/24 at 01:35 PM, Certified Medication Aide (CMA) P reported R31 had not worn oxygen in a long time and then stated R31 wore oxygen at night. CMA P confirmed there was an oxygen concentrator and tubing in R31's room. On 10/08/24 at 01:10 PM, Administrative Nurse C reported that all oxygen tubing (and oxygen/ continuous positive airway pressure (CPAP- ventilation device that blows a gentle stream of air into the nose to keep airway open during sleep) and nebulizer should be changed on the first and 15th of every month and dated. Administrative Nurse C said the Oxygen/CPAP and nebulizer tubing should be stowed in a bag or in a manner in which prevents contamination of the device. The facility's policy Oxygen Administration dated 01/01/24, lacked documentation on labeling equipment and proper storage. The facility failed to ensure a physician order to reflect R31's oxygen use. The facility reported a census of 34 residents with 12 residents selected for review which included five residents reviewed for respiratory care. Based on observation, interview, and record review, the facility failed to properly clean and store the nebulizer (a device for administering inhaled medications) for Resident (R)13 and failed to properly store the oxygen cannula for R31 and R3. These deficient practices placed residents at risk for respiratory complications. Findings included: - The Electronic Health Records (EHR) documented R13 had the following diagnoses that included asthma (a disorder of narrowed airways that caused wheezing and shortness of breath). The 03/28/24 admission Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The assessment documented that R13 utilized a wheelchair and was dependent on staff for all cares except eating and oral care which required supervision and setup. The 03/28/24 Care Area Assessment (CAA) lacked documentation related to nebulizer use. The 09/13/24 Quarterly MDS documented a BIMS score of 15, which indicated intact cognition. The assessment documented that R13 utilized a wheelchair and required partial/maximum assistance with all cares except upper body dressing which required partial assistance and eating/oral hygiene which required supervision and setup. The Care Plan provided by the facility on 10/08/24, documented that R13 had a diagnosis of asthma and provided the following interventions: On 04/16/24, staff would educate resident to use pursed-lip breathing and encourage fluid intake to help liquefy secretions and avoid iced or carbonated beverages. Additionally, staff would administer medications as ordered and monitor/document side effects and effectiveness. Further, staff would teach and assist R13 with deep breathing exercises and relaxation techniques. The care plan lacked documentation related to care/use of nebulizer or nebulizer equipment. The Physician Orders in the EHR documented the following: Albuterol Sulfate Inhalation Nebuilzation Solution (Albuterol Sulfate, inhale one vial orally (PO) every four hours as needed (PRN) congestion, dated 08/23/24. Clean nebulizer pieces by soaking in vinegar/water solution then rinsing off with tap water on Mondays, Wednesdays and Fridays, at bedtime every Monday, Wednesday and Friday for nebulizer cleaning, dated 09/18/24. On 10/07/24 at 01:18 PM, observation of R13's room revealed nebulizer was intact and draped over arm of recliner with nebulizer machine sitting on the arm of R13's recliner. On 10/08/24 at 07:44 AM, R13 was seated in her wheelchair in her room. Licensed Nurse (LN) K entered the room, took the nebulizer into the bathroom, rinsed with water and administered a nebulizer treatment. On 10/08/24 at 02:48 PM, observation of R13's room revealed nebulizer was intact and sat on the nebulizer machine that sat on R13's recliner. On 10/09/24 at 07:18 AM, R13 was resting in bed, watching TV, nebulizer was intact and sat on the nebulizer machine that sat on R13's recliner. On 10/09/24 at 08:18 AM, LN K identified that the nebulizer sat intact and sat on the nebulizer machine and stated that at the completion of a nebulizer treatment any of the nursing staff (LN, Certified Medication Aide [CMA] or Certified Nurse Aide [CNA]) could discontinue the treatment. Further stated that it was the expectation that the staff member that discontinued the treatment would disassemble the nebulizer and rinse it out with tap water then leave the components on a paper towel to air dry until the next treatment. On 10/08/24 at 01:10 PM, Administrative Nurse C stated that the expectation was that at the completion of a nebulizer treatment, then LN would disassemble the nebulizer and rinse the components with tap water then set on a paper towel to dry until the next treatment. Additionally, stated that nebulizers should be cleaned with a vinegar/water solution every night and then stowed in a manner which prevented contamination of the equipment. The facility's Nebulizer Treatment Policy, dated 01/01/24 documented that after each use, staff would rinse the nebulizer cup and mouthpiece/mask with warm water and set the components on a paper towel to air dry. The facility failed to appropriately clean and store the nebulizer and nebulizer equipment for R13. This deficient practice had the potential to result in respiratory complications.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

The facility reported a census of 34 residents with 12 residents sampled. Based on interview and record review the facility failed to provide the pneumococcal vaccine (vaccine designed to prevent pneu...

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The facility reported a census of 34 residents with 12 residents sampled. Based on interview and record review the facility failed to provide the pneumococcal vaccine (vaccine designed to prevent pneumonia [inflammation of the lungs which can be debilitating or lethal in the elderly]) declination form to four of the five residents reviewed. (Resident (R) 3,11, 17 and 238). Additionally, the facility failed to provide R3 with the influenza vaccine (a vaccine designed to prevent influenza [highly contagious viral infection]) declination form for one of the five residents reviewed. Findings included: - Review of the Electronic Health Record (EHR) of 2023-2024 for R3, R11, R17 and R238 lacked documentation of the pneumococcal vaccine declination form. Review of the EHR of 2023 - 2024 for R3 lacked documentation of the influenza vaccine declination form. On 10/09/24 at 02:09 PM, Administrative Nurse C reported that Administrative Nurse B would keep the residents' consents and declination forms as she could not located declination forms for the residents in EHR. On 10/09/24 at 03:03 PM, Administrative Nurse B reported that R238 requested a pneumococcal vaccine and confirmed that R238 had not had the vaccine administered as of 10/09/24. Additionally, Administrative Nurse B reported that R238 would not receive the pneumococcal vaccine until he had completed therapy due to the cost and how the vaccine can make the residents feel tired, and that would interfere with therapy. Administrative Nurse B confirmed she could not locate the signed consent or declination forms for the pneumococcal vaccine for R3, 11, 17, and 238. She also confirmed she could not locate a declined influenza vaccine form for R3 from 2023-2024 Influenza system, she reported that a verbal declination was acceptable by pharmacy. The facility's policy Pneumococcal Vaccine dated 01/20/24, documented resident or legal representative receives education regarding the benefits and potential side effects of the immunization. The resident's medical record includes documentation that indicated at a minimum the resident or legal representative was provided the education and the resident either received or did not receive the pneumococcal vaccine due to medical contradictions or refusal. The facility's policy Influenza Vaccine dated 01/01/24, documented resident or legal representative receives education regarding the benefits and potential side effects of the immunization. The resident's medical record includes documentation that indicated at a minimum the resident or legal representative was provided the education and the resident either received or did not receive the influenza vaccine due to medical contradictions or refusal. The facility failed to provide proof of declination of the pneumococcal vaccine for these four residents and proof of declination of the influenza vaccine for one resident.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 74. The sample included 18 residents. Based on observations, record reviews, and interviews, t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 74. The sample included 18 residents. Based on observations, record reviews, and interviews, the facility failed to address and resolve recurring issues reported by the Resident Council. This deficient practice placed the residents at risk for decreased psychosocial well-being. Findings Included- - A review of the facility's Resident Council Minutes from 09/2023 through 09/2024 indicated the council had recurring concerns with the food temperatures. The 10/19/23 Resident Council Minutes documented concerns that corn dogs were being served cooked on the outside but remained icy in the inside. The 10/18/24 Resident Council Minutes documented concerns that foods that were shelf-stable at room temperature were being served cold. The 02/15/24 Resident Council Minutes documented concerns that foods that were shelf-stable at room temperature were being served cold. The minutes lacked actions taken or outcomes for the repeat concerns. The 08/15/24 Resident Council Minutes documented concerns that hamburgers and tater tots were being served cold. The minutes lacked actions taken or outcomes for the repeat concerns. The 09/19/24 Resident Council Minutes noted continued concerns that hamburgers and tater tots were being served cold. The minutes lacked actions taken or outcomes for the repeat concerns. On 10/09/24 at 02:07 PM, Social Services Designee (SSD) E stated residents expressed their grievances during the resident council meetings and SSD E was unable to produce a grievance log that reflected the multiple concerns from residents with regards to food temperatures. SSD E stated kitchen staff had access to a plate [NAME] that was intermittently operational, and she was unsure if it was currently operational. The facility's Right to Voice Grievances policy, dated 01/01/24 documented residents and/or their representatives had the right to express a grievance, concern, or complaint without fear of retribution and that the resident/representative had the right to expect prompt efforts by the facility staff to resolve the grievance(s). The policy further documented if the facility did not resolve a grievance the facility would refer the resident/representative to the State Ombudsman (an official appointed to investigate individual's complaints against maladministration), legal services, or State Adult Protective Service programs. The facility failed to address and resolve recurring issues reported by the Resident Council. This deficient practice placed the residents at risk for decreased psychosocial well-being and impaired quality of life.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility reported a census of 34 residents with 12 residents sampled. Based on observation, interview, and record review, the facility failed to ensure one of the four medication carts observed we...

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The facility reported a census of 34 residents with 12 residents sampled. Based on observation, interview, and record review, the facility failed to ensure one of the four medication carts observed were locked while unattended. This deficiency had the potential to affect 14 residents located on the main campus. Findings included: - Observation on 10/07/24 at 11:42 AM, revealed an unlocked medication cart observed unattended in the main common area the main campus. All the medication drawers were easily opened. No staff was seen for approximately two minutes. Certified Medication Aide (CMA) H walked out of an activity room entrance that was next to the location of the medication cart. CMA H reported she just stepped away to obtain ice for the medication cart and stated that she normally locks the medication cart. CMA H confirmed the medication cart should have been locked when unattended and not in her vision. During an interview on 10/07/24 at 11:45 AM, Administrative Staff B confirmed that an unlocked medication cart was a concern . She reported the medication cart should have been locked when unattended by staff. The facility's policy Medication Labeling and Storage dated 01/01/24 lacked documentation to lock or secure medication carts. The facility failed to ensure one of the four medication carts observed were locked while unattended. This deficient practice had the potential to have a negative effect on the overall physical and psychosocial well-being of the resident in the facility.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected most or all residents

The facility reported a census of 34 residents. Based on observation, interview, and record review, the facility failed to ensure that meals were served at safe and appetizing temperature. Residents (...

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The facility reported a census of 34 residents. Based on observation, interview, and record review, the facility failed to ensure that meals were served at safe and appetizing temperature. Residents (R) 24 and 35 complained of cold food temperatures at meals. Findings included: - On 10/07/24 at 11:11 AM, Resident (R) 24 reported that the food was cold at times, when it should be hot. R24 revealed he was the President of the Resident Council and the concern for cold food had been discussed in the meetings over the past several months and it had improved a little. On 10/08/24 at 09:35 AM, R35 was assisted to the dining room for breakfast by Certified Nurse Aide (CNA) J. Dietary Staff G prepared R35's food from warmer, then covered the dish as CNA J was not ready to assist R35 with his meal. At 09:40 AM, Dietary Staff G uncovered the breakfast plate full of food, opened refrigerator door looked inside of it and closed the door, he then entered the kitchen leaving the food uncovered. At 09:46 AM, Dietary Staff G exited the kitchen with a container of applesauce, he poured some applesauce in R35's divided dish, then picked up the dish to serve to R35. Dietary Staff G was asked to obtain a temperature of the pureed sausage gravy and toast. The temperature was 100 degrees Fahrenheit (F). Dietary Staff G stated the pureed food on the steamtable was gone and he delivered the food to R35. Dietary Staff G reported that the food was cooked to 165 degrees F and was unsure what the temperature was to be maintained in the steamer table. He confirmed he left the food uncovered when he went to the kitchen. On 10/08/24 at 09:48 AM, Dietary Manager D confirmed that the temperature of 100 degrees F was not acceptable, that the food should have been warmed up. She reported the temperature of the food should be maintained at 135 degrees in the steam table and will re-educate staff. On 10/09/24 at 11:29 AM, Dietary Staff R, placed cooked food items in the food delivery carts for the 400 and 500 building. It was noted Dietary Staff R temped the chicken at 150 degrees F and the hamburger patties and baked potatoes were not temped before being placed in the cart. Both carts left the main kitchen at 11:40 AM On 10/09/24 at 12:01 PM, the 400 building cart was temped by Dietary Staff L. The hamburger patties were 113 degrees F, and the chicken was 130 degrees F. Dietary staff stated the temperatures were fine and served the food to the residents. On 10/09/24 at 11:45 AM, Dietary Staff F in building 500, received the food delivered in an insulated container, plates stored right side up. Several bowls of pears with food coloring and multiple plates of unknown cake sat on the counter, all uncovered. Dietary Staff F picked up thermometer and that was resting on the non-sanitized counter and placed the thermometer into the gravy, temperature was 142 degrees F. She then temped the potatoes, chicken strips and cauliflower without sanitizing the thermometer between foods. Dietary staff F measured the pears at 62 degrees F. She stated she measured the pears at 11:10 AM at 36 degrees and left all the food uncovered. When asked by the surveyor at 12:00 PM. Dietary Staff F sanitized thermometer and measured gravy at 122 degrees F, chicken strips at 118 degrees F, potatoes at 160 degrees F, cauliflower at 122 degrees F and chicken was at 140 degrees F. On 10/09/24 at 12:22 PM, Dietary Staff G delivered the test tray to survey team and temped the foods. Chicken measured at 122 degrees F, cauliflower at 110 degrees F, potatoes at 126 degrees F and pears at 40 degrees. He reported he did not know what temp the appropriate food temps would be. On 10/09/24 at 12:30 PM, Administrative Staff A and Dietary Manager D discussed the above information regarding multiple complaints from residents about the palatability of food as it related to temperatures. Confirmed the temperatures were a concern. The facility's policy Food Preparation and Handling dated 01/01/24 documented timely food distribution is essential to ensure food and beverages are served at proper temperatures. All foods will be held at temperatures between 41 degrees F and 135 degrees F, outside the danger zone of temperatures. The temperature of foods will be periodically monitored and documented throughout the meal service to ensure proper hot or cold holding temperatures are maintained. The facility failed to ensure that meals were served at a safe and appetizing temperature. Residents complained of cold food temperatures at meals. This deficient practice placed the residents at risk for risks related to impaired nutrition.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility reported a census of 34 residents. Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in a sanitary manner to prevent possible food-...

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The facility reported a census of 34 residents. Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in a sanitary manner to prevent possible food-borne illness to the residents of the facility. Findings included: - Observation of the small dining room kitchen and food storage areas on 10/07/24 at 09:10 AM, revealed the following areas of concern: One sealed bag of French toast, approximately half used, without open date or label. One carton of opened ice cream, without an open date. One unsealed bag of English muffins, without an open date. One sealed bag of bagels, raisin toast, waffles, omelets, and pancakes, without an open date. One bottle of strawberry syrup dated 08/20/24, with no expiration date noted. Two open bottles of electrolyte drink for residents, without an open date. One twelve ounce plastic cup filled with a smoothie, unsealed and without a date or label. One opened container of half and half cream, without open date. Observation of facility main kitchen on 10/07/24 at 09:20 AM, revealed the following areas of concern: One half of pie that was partially uncovered and cookies on a plate in an open storage cart, without open date or label. One unsealed 10 pound bag of spaghetti noodles approximately three pounds left, without open date. Two opened sealed bags of noodles, without open date. One opened sealed bag of raspberry gelatin, vanilla wafers, brown sugar, pancake mix, cake mix and dried mash potatoes, all without open date. One opened bag of almonds and raisons, without open date or label. One opened unsealed frozen beef patties, without open date. One opened unsealed bag of tater tots and egg rolls, without open date. Opened sealed chicken tenders, frozen pizzas, and waffles, without open date. One bag of cooked pasta sealed, without open date or label. Three bags of opened cheese, without open date. One bag of lunch meat, without open date. One bag of salami with dried brown, green colored edges, without open date. Two bags of shredded cheese, without open date. Several bags of sealed produce tomatoes, onions and lettuce that was opened, without open date. On 10/07/24 at 09:35 AM, interview with Dietary Manager D revealed she expected staff to label and date opened food items and confirmed the above concerns identified with kitchen and freezer storage, which included undated and unsealed items and noted that was unacceptable. On 10/08/24 at 08:45 AM thru 09:05 AM, Dietary Staff G lacked proper hand hygiene in the small kitchen while he served breakfast to the residents. Dietary Staff G was observed touching his face, removed soiled breakfast dished from tables, then assisted other resident with pouring coffee, serving their breakfast meal, and taking orders without washing his hands. 09:06 AM, Dietary Staff G performed hand hygiene, then was observed to removed soiled dishes, touched his face, and rubbed his nose, then he picked up a resident's napkin and she wanted it back and he gave it to her. He then retrieved the sealed bag of dish cloths from laundry, opened them up and put them away. No hand hygiene observed. On 10/08/24 at 09:48 AM, Dietary Manager D, confirmed she expected all staff to complete proper hand hygiene and confirmed it was a concern of the lack of hand hygiene that was observed. On 10/09/24 at 11:19 AM, observed the following concerns during kitchen tour. The two ovens contained several areas of bubbled burned food debris on the bottom of the inside. Three large fry pan contained multiple scratches in the cooking surface. Several cutting boards had multiple scratches and several gouges noted on both sides of the board. On 10/09/24 at 11:19 AM, Dietary Manager D, confirmed the kitchen equipment was a concern. The facility's policy Hand Hygiene dated 01/01/24, documented consistent use by staff of proper hand hygiene practices and techniques is critical to prevent the spread of infections. Alcohol based hand rubs cannot be used in place of proper hand washing techniques in food service setting. The facility's policy Food Preparation and Handling Policy dated 01/01/24, documented the facility will store, prepare, distribute and serve food in accordance with professional standards for food service safety. Any food handlers will perform hand hygiene regularly in a designated hand washing sink during shift and in particular; after handling waste food or refuse and between different tasks. A label will be affixed to container of opened food with following information: Name of the food item and date food was placed in container. The Food-Supply Storage-Food and Nutrition Services Policy dated 07/09/20 revealed food that had been opened or prepared, were to be placed in an enclosed container, dated, labeled, and stored properly. The facility failed to store, prepare, and serve food in a sanitary manner to prevent possible food-borne illness to the residents of the facility.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

The facility reported a census of 34 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to maintain an effective infection control pro...

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The facility reported a census of 34 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to maintain an effective infection control program related to the maintaining a sterile (free from germs or microorganisms) field with a peripherally inserted central catheter (PICC-a form of access directly into the bloodstream via a vein that can be used for a prolonged period of time) dressing change for Resident (R) 238 and Dietary Staff G lacked proper hand hygiene during dining room service. Additionally, staff improper hand hygiene with catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) care. The facility failed to set up enhanced barrier precautions (a set of infection control measures that use gowns and gloves to reduce the spread of multidrug-resistant organisms (MDROs) in nursing homes) (EBP). The facility failed to provide respiratory care consistent with professional standards of care for R13, regarding the use and cleaning of the nebulizer equipment and R3, R4, and R31's oxygen supplies were not stored in a clean manner. This deficient practice had the potential to spread possible infections to the residents in the facility. Findings included: - On 10/07/24 at 07:44 AM, observed R13's nebulizer (device which changes liquid medication into a mist easily inhaled into the lungs) intact on machine at 07:57 AM, Licensed Nurse (LN) K took nebulizer into the bathroom, rinsed with water, added medication, and initiated breathing treatment. On 10/08/24 at 02:48 PM, observations of R13's nebulizer revealed an intact nebulizer sitting on the machine on the arm of the chair. On 10/09/24 at 07:18 AM, R13's intact nebulizer sat on the machine on the arm of the chair. On 10/09/24 at 08:18 AM, LN K identified the nebulizer sat intact on the nebulizer machine and stated that at the completion of a nebulizer treatment any of the nursing staff (LN, Certified Medication Aide [CMA] or Certified Nurse Aide [CNA]) could discontinue the treatment. LN K further stated it was the expectation that the staff member that discontinued the treatment would disassemble the nebulizer and rinse it out with tap water then leave the components on a paper towel to air dry until the next treatment. On 10/07/24 at 11:00 AM an oxygen concentrator was noted in R31's room, next to bathroom door, with no date on the tubing or humidifier bottle, which was filled halfway with a cloudy liquid. The nasal cannula was wrapped around the concentrator and hanging on the top. On 10/07/24 at 11:23 AM, R3's oxygen tubing was not labeled with a date and nasal cannula was laying on the floor in her room. On 10/08/24 at 08:45 AM thru 09:05 AM, Dietary Staff G lacked proper hand hygiene in the small kitchen while he served breakfast to the residents. Dietary Staff G was observed touching his face, removed soiled breakfast dished from tables, then assisted other resident with pouring coffee, serving their breakfast meal, and taking orders without washing his hands. 09:06 AM, Dietary Staff G performed hand hygiene, then was observed to removed soiled dishes, touched his face, and rubbed his nose, then he picked up a resident's napkin and she wanted it back and he gave it to her. He then retrieved the sealed bag of dish cloths from laundry, opened them up and put them away. No hand hygiene observed. On 10/08/24 at 09:06 AM R12 was assisted to dining area by staff in wheelchair. She was barefoot and her right leg had open wounds with drainage dripped down her leg and dried drainage noted on bottom of her right foot. On 10/08/24 at 09:48 AM, Dietary Manager D, confirmed she expected all staff to complete proper hand hygiene and confirmed it was a concern of the lack of hand hygiene that was observed. On 10/08/24 at 10:48 AM, Administrative Nurse C confirmed that lack of proper handwashing of the dietary staff is a concern, On 10/08/24 at 12:25 PM, Certified Nurse Aide (CNA) J reported the only way to understand which residents is on EBP, is if there is a bag on the outside of their door that has gowns placed in them. CNA J reported is a resident had a wound, Foley catheter or an infection they will have EBP. CNA J reported she had never observed signage on any resident's door for any type of precautions. On 10/08/24 at 01:10 PM, with Administrative Nurse C, observed R4's oxygen tubing noted coiled on top of concentrator, no bag, no date. On 10/08/24 at 01:10 PM, Administrative Nurse C stated that the expectation was that at the completion of a nebulizer treatment, then LN would disassemble the nebulizer and rinse the components with tap water then set on a paper towel to dry until the next treatment. Additionally, stated that nebulizers should be cleaned with a vinegar/water solution every night and then stowed in a manner which prevented contamination of the equipment. Administrative Nurse C reported that all oxygen tubing (and oxygen/cpap/nebulizer) should be changed on the first and 15th of every month and dated. Oxygen/ continuous positive airway pressure (CPAP- ventilation device that blows a gentle stream of air into the nose to keep airway open during sleep)/nebulizer tubing should be stowed in a bag or in a manner in which prevents contamination of the device. On 10/08/24 at 02:30 PM, Administrative Nurse B, was observed completing the sterile dressing change on Resident (R) 238's PICC line. Administrative Nurse B placed supplies on a sanitized area, applied facemask, removed old PICC dressing, removed gloves and performed hand hygiene. She opened supplies and set area, applied sterile gloves, during the dressing change, Administrative Nurse B contaminated the sterile field when she touched the outside of the package twice when it packaged folded closed. Administrative Nurse B confirmed she should have not touched the outside of the package with her sterile glove. On 10/09/24 at 07:30 AM, Certified Medication Aide (CMA) M completed Foley catheter care for R13 no concerns with cleaning of area, CMA M removed her gloves and did not perform hand hygiene when she re-applied gloves to apply clobetasol ointment (is an ointment you can rub on your skin to reduces swelling, redness, itching and rashes) to affected areas on skin. On 10/09/24 at 08:10 AM, CMA M confirmed that gloves were changed, but no hand hygiene was performed. On 10/09/24 at 09:30 AM, LN K reported EBP baskets are hung outside the resident's door to let the staff know. She reported that if a resident is on a true precaution a personal protective equipment (a term used to describe the clothing, gear, and equipment that protects people from hazards that can cause injury or illness in the workplace or medical setting) (PPE) bag would be hung on the resident's door and a set up for laundry and trash would be placed in the resident's room. LN K reported that she had forgot to place R12's EBP bag outside her room a couple of days ago as the ulcers on her right leg had weeping drainage. On 10/09/24 at 12:45 PM, Administrative Nurse C revealed once gloves were contaminated and removed, hand hygiene needed to be performed. On 10/09/24 at 02:09 PM, Administrative Nurse C reported that the EBP basket was hung outside of the resident's door and that is how staff knew if a resident was on EBP. She reported there was no sign placed as that would be a dignity concerns. Administrative Nurse C revealed she was unsure if R12 required EBP as the wounds were chronic and did confirm the wounds did have drainage the past two days. Administrative Nurse C confirmed that R12 having drainage from wounds from legs and being mobile in hallway and dining room not wearing socks, shoes, or dressings was a concern. On 10/09/24 at 03:30 PM, Administrative Nurse B reported that R12 may not need EBP as she had chronic wounds which may not require EBP. Administrative Nurse B confirmed R12's wounds on both legs had drainage secreting from the open areas the past two days. The facility's Nebulizer Treatment Policy dated 01/01/24, documented that after each use, staff would rinse the nebulizer cup and mouthpiece/mask with warm water and set the components on a paper towel to air dry. The facility's policy PICC/Midline dated 06/2024, documented dressings will be changed every seven days or when dressing seal is compromised. This is done using sterile technique by a Registered Nurse only. The facility's policy Oxygen Administration dated 01/01/24, lacked documentation on labeling equipment and proper storage. The facility's policy Enhanced Barrier Precautions dated 04/01/24, documented EBP are implemented as one intervention to reduce transmission of resistant organisms that employs targeted PPE use during high contact residents care activities. Chronic wounds may include venous stasis ulcers (open sores can occur when the veins in your legs do not push blood back up to your heart as well as they should). If a wound could serve as a reservoir for multiple drug resistant organism (MDRO-common bacteria that have developed resistance to multiple types of antibiotics) colonization or a portal for infection, then EBP should be followed. The facility failed to maintain an effective infection control program related to improper cleaning and storage of respiratory equipment, lacked proper hand hygiene during dining room service and after removal of soiled gloves, improper sterile technique during PICC dressing change and lacked placing a resident on EBP with draining wounds to prevent cross contamination in the facility.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected most or all residents

The facility reported a census of 34 residents. Based on interview and record review the facility failed to ensure staff adhered to the principles of antibiotic stewardship through monitoring for the ...

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The facility reported a census of 34 residents. Based on interview and record review the facility failed to ensure staff adhered to the principles of antibiotic stewardship through monitoring for the appropriate use of antibiotics prescribed for residents to prevent antibiotic resistance and spread of multidrug resistant organisms within the facility. Findings included: - Interview, on 10/09/24 at 02:09 PM, with Administrative Nurse C, reported she is the Infection Preventionist (a trained healthcare professional who works to prevent the spread of infections in healthcare facilities) (IP) of the facility. Administrative Nurse C revealed she always tracked when an antibiotic started, she reported that the nurses on the units did not always complete an infection screening evaluation or follow McGeer's Criteria (a set of guidelines for identifying infections in long-term care facilities) and that made it difficult to receive all of the resident's information. Administrative Nurse C reported that a resident who received an order for an antibiotic would have finished the medication before she had time to evaluate the antibiotic, labs, and residents' EHR. She reported there was an Antibiotic Assessment Tool in the EHR she believed she should complete while the resident was on the antibiotic and stated she has not completed that tool. Administrative Nurse C reported she felt there was un-necessary prophylactic (preventative in nature) antibiotics being administered and revealed she had not spoken to the prescribing provider or the medical director for facility. Interview, on 10/09/24 at 03:03 PM, with Administrative Nurse B, confirmed the lack of completion of the computerized infection monitoring system and lack of antibiotic stewardship for the of the facility. She confirmed that some residents had prophylactic antibiotics prescribed and stated she did not agree with some of those antibiotics' orders. She confirmed the prescribing provider and medical director have not been updated with concerns. The facility policy Infection Control Policy which included Antibiotic Stewardship dated 01/01/24 instructed staff to monitor antibiotic use with support from Medical Director, Pharmacist, and Director of Nursing/designee. Staff were to monitor for infections and provide the necessary instruction to staff for management of residents with infections. All practitioners would be encouraged to follow standard of practice for ordering antibiotic treatment for symptoms including but not limited to McGeer Criteria for urinary tract infections, lower respiratory infections, and skin/wound infections. The facility failed to provide ongoing antibiotic stewardship to ensure appropriate antibiotic use for the residents of the facility to prevent antibiotic resistance and the spread of multi drug resistant organisms.
Apr 2024 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 38 residents with two residents reviewed for risk of elopement (an incident in which a cogniti...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 38 residents with two residents reviewed for risk of elopement (an incident in which a cognitively impaired resident with poor or impaired decision-making ability/safety awareness leaves the facility without knowledge of staff). Based on observation, interview, and record review, the facility failed to provide adequate supervision and a safe environment, as free of accident hazards as possible, to prevent the elopement of cognitively impaired and independently mobile Resident (R)1. On 03/31/24 at approximately 11:30 AM, R1 attempted to exit the front door of the house she resided in without success, and then exited the house into the gated courtyard, followed by staff. R1 was agitated and voiced she wanted to leave. After sitting outside for approximately 45 to 60 minutes with staff, the staff accompanied R1 inside the main building. On 03/31/24 at 03:00 PM, the staff attempted to take R1 back to the house without success. On 03/31/24 at 04:49 PM, R1 exited the front entrance of the building when she was let out by a visitor. The staff was not aware R1 eloped until 05:00 PM when a Certified Nurse Aide (CNA) looked out a window and saw R1 outside in the parking lot area in front of the house, by herself, 11 minutes later. This deficient practice placed R1 in immediate jeopardy. Findings included: - The Medical Diagnosis tab in the electronic medical record (EMR) for R1 included diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and amnesia (loss of memory caused by brain damage or severe emotional trauma). The admission Minimum Data Set (MDS) dated [DATE], assessed R1 with a Brief Interview of Mental Status (BIMS) score of three, indicating severe cognitive impairment, and was independent with transfers. R1 did not require any mobility devices and could walk 150 feet in corridor independently. The Cognitive Loss/Dementia Care Area Assessment dated 12/04/23, revealed R1 had dementia and short-term and long-term memory loss. The Quarterly MDS dated 02/08/24, assessed R1 with a BIMS score of three, did not require any mobility devices, and did not wander. The Care Plan dated 02/22/24, revealed R1 had impaired cognitive function related to dementia and was unable to find her room or go to meals without reminders, cues, or assistance from staff. The Elopement Evaluation dated 02/21/24, revealed R1 wandered, making her score a one, that indicated she was a risk for elopement. The Progress Note dated 03/31/24 at 11:49 AM, revealed R1 became agitated and left the house she resided in and went to the main building. R1 refused to return to her house. The Progress Note dated 03/31/24 at 12:37 PM, revealed R1 continued to refuse to return to her house and remained in the main building. The Progress Note dated 03/31/24 at 12:42 PM, revealed R1 told Licensed Nurse (LN) H and Certified Nurse Aide (CNA) M she did not know what was going on and was leaving. R1 tried to leave by the front door, then went to patio door, and went to the main building followed by a CNA. (This note was a follow-up note to 03/31/24 at 11:49 AM). The Progress Note dated 03/31/24 at 02:58 PM, revealed at approximately 11:30 AM, a Certified Medication Aide (CMA) from R1's house alerted LN G that R1 was out in the courtyard trying to leave. LN G went outside and R1 told LN G everyone was trying to make her do things she did not want to do, like go back over there and pointed to her house. LN G tried to get R1 to go inside the main building to have lunch and R1 said she was not going to go anywhere but right here, and pointed to the chair she sat in. While outside, R1 talked on the phone for approximately 30 minutes with a family member, sat outside a while longer, then agreed to go with LN G inside the main building for lunch. After lunch and after she watched some television, LN G walked with R1 back to her house at 03:00 PM. R1 did not want to stay there and agreed to go back to the main building. R1 returned to the main building and sat by the nurse's station as she watched television. The Progress Note dated 03/31/24 at 06:30 PM, revealed at approximately 04:42 PM, LN G observed R1 in a recliner by the nurse's station watching television. At approximately 05:00 PM, a staff member called from R1's house reporting R1 was seen outside in the parking lot in front of the house she resided in. LN G then immediately ran out of the door to look for R1 and when approaching R1's house she saw R1 walking on the street towards the house, carrying her phone. LN G asked R1 where she was going and R1 responded I don't know, but not back there, and pointed to the house she resided in. When asked if she wanted to go back to the main building, R1 responded Sure and grabbed LN G's hand. On 04/08/24 at 11:30 AM, observation with Administrative Staff A of the area R1 traversed after she exited the facility revealed a downhill paved driveway to the street. The area lacked a sidewalk from the main building to the side of the house where she was found in the parking lot in front of. The parking lot was approximately 360 feet from the front entrance when walking from the entrance, down the paved driveway, along the street, and to the paved parking lot area where she was found. On 04/08/24 at 11:35 AM, Administrative Staff A stated she observed the camera footage which showed a visitor let R1 out the front entrance, however the camera did not reveal if she walked through the grass or on the street. Administrative Staff A stated a staff member went in a room of the house and saw R1 walk by, then told the nurse immediately and staff met her out in the parking lot in front of the house. On 04/08/24 at 02:40 PM, observed R1 on her bed in her room of the house with a Wanderguard (bracelet that sets off an alarm when residents wearing one attempt to exit the building without a staff escort) in place to her right ankle. On 04/08/24 at 02:41 PM R1 stated she would like to go somewhere else but could not state where, could not recall going outside, and stated if she wanted to go outside, she would look both ways and go out. R1 stated she had a bad memory and could not recall everything. On 04/08/24 at 03:55 PM, LN G stated she was on duty when R1 eloped. LN G stated R1 was brought over to the main building around 11:30 AM and was told R1 refused to go back to her house. LN G stated she visited with R1 outside in the courtyard after she talked on the phone with a family member, and R1 did not want to go back to her house because they would not let her do things over there such as go out the front door. LN G stated it was probably 45 minutes before she could persuade R1 to come inside the main building and have lunch. LN G stated she ate with R1 and then took her to the living room area where she sat in a chair and watched television. LN G stated then around 03:00 PM she attempted to take R1 back to her house and R1 wanted nothing to do with the staff there, so she brought R1 back to the main building. LN G stated she last saw R1 at approximately 04:40 PM in the living room area where R1 watched television. LN G stated at 05:00 PM, she received a call that R1 was in the parking lot in the front of R1's house. On 04/08/24 at 04:33 PM, CNA M stated on 03/31/24 she was on duty from 06:00 AM to 06:00 PM and was assigned to the house R1 resided in. CNA M stated in the morning R1 was upset and very agitated and would not calm down, and R1 went to the main building for the day. CNA M stated she was in another resident room in the house R1 resided in and seen R1 through the window walking around outside. CNA M stated she called the nurse because R1 had been acting weird towards her on that day. CNA M stated the day before, R1 packed her belongings, would not give a reason why, and she seemed upset but did not mention leaving. On 04/09/24 at 09:03 AM, CNA N stated the day R1 eloped she was on duty assigned to a different house from where R1 resided. CNA N stated on 03/31/24, she saw R1 in the courtyard with CNA M who attempted to get her to go back inside. CNA N stated R1 had her fist balled up and was saying I need to get out of here. CNA N stated R1 wanted nothing to do with CNA M, so she took over and took R1 to the benches and talked with R1 for a bit. CNA N stated she was able to calm R1 down a little bit and CNA O took over and sat with her. CNA N stated it was around lunch time when that occurred, she would come out and check to make sure all was okay. CNA N stated the staff took R1 inside the main building for lunch. CNA N stated she had not seen R1 try to leave, go out the doors, or wander before. On 04/09/24 at 09:32 AM, CNA O stated she was not on duty when R1 eloped but had worked the shift prior to the incident on 03/31/24. CNA O stated CNA M had her go out to the courtyard to try and get R1 back in the house around lunchtime. CNA O stated she talked to R1 and was with her for about an hour before R1 went inside to eat lunch. CNA O stated she was off duty at 01:00 PM and saw R1 just coming back from lunch and sat in a recliner to watch television. CNA O stated R1's behaviors were a change, and she did not seem to be an elopement risk until that day. On 04/09/24 at 09:42 AM, LN H stated he was on duty on 03/30/24 and 03/31/24 and the staff did not report to him that R1 packed her belongings. LN H stated on 03/31/24 he sat at a table with CNA M when R1 came out and said she was tired of this, and she was leaving. LN H stated R1 tried to get out the front door and could not, then walked out to the courtyard and told someone staff was trying to kill her. LN H stated CNA M followed her and thought R1 yelled at her to get away from her. LN H stated he had not heard R1 talk about leaving, attempt to leave, or pack her belongings when he was on duty, and she would wander around the house but did not attempt to go outside before this incident. LN H sated he thought R1 needed a Wanderguard on, however, he did not tell anyone that or tell the charge nurse LN G. LN H stated he left at 02:00 PM on 03/31/24 when his shift ended. On 04/09/24 at 01:22 PM, Administrative Nurse D stated residents who wander were reviewed in a weekly meeting and R1 had not displayed any exit seeking behaviors or wandering. Administrative Nurse D stated she expected the staff to follow the policy with R1's exit seeking behaviors and should have placed a Wanderguard on her. On 04/09/24 at 01:47 PM, CNA P stated on 03/31/24 and around 04:30 PM to 04:45 PM, she observed R1 as she sat by the nurse's station watching television. CNA P stated she asked R1 how she was and R1 stated she would be better if she got out of here. CNA P stated she went back to get R1 around 04:55 PM and she was gone, which was the time when everyone was saying she was gone, had eloped, and found her at the other building. CNA P stated R1 had not come to the dining room before she eloped. The Employee Notice of Disciplinary Action dated 04/04/24 revealed proper procedure for elopement risk or someone demonstrating exit seeking behaviors was to apply a Wanderguard bracelet. That information could be found in the elopement policy. The facility's policy Elopement Management dated 06/01/23, revealed for prevention of elopement, staff would be educated on never leaving a resident that is actively seeking elopement from the facility until the resident is no longer exit seeking. Staff would be educated to report unusual behaviors to the supervisor immediately and general interventions to be used with residents seeking to elope from the facility. The policy indicated when a risk of elopement was determined, an interdisciplinary plan of care would be established for the resident and may include door alarms, frequent checks by nursing staff, social work consultation, Wanderguard system in place, and resident-centered life enhancing engagement in activities in attempt to decrease wandering activity. The facility failed to provide adequate supervision and a safe environment to cognitively impaired R1, who had exit seeking behaviors, and/or apply a Wanderguard bracelet to her. R1 eloped from the facility on 03/31/24 at 04:49 PM for 11 minutes without staff knowledge. On 04/09/24 at 02:07 PM, Administrative Staff A was provided the Immediate Jeopardy template and notified of the facility's failure to provide adequate supervision when R1 was upset, attempting to exit the facility, and voiced she wanted to leave, and eloped from the facility on 03/31/24 at 04:49 PM, placed R1 in immediate jeopardy. The immediate jeopardy was determined to first exist on 03/31/24 at 04:49 PM and the surveyor verified the facility identified and implemented corrective actions completed on 04/02/24 at 03:00 PM, when the facility completed the following: 1. R1 placed on one-to-one observation following the elopement until she went to bed and LN G educated the visitor about not letting others out without speaking to the nurse first, on 03/31/24. 2. An elopement assessment completed, care plan updated, and a Wanderguard bracelet placed on R1 on 04/01/24 at 08:30 AM. 3. An elopement action plan completed on 04/01/24 at 08:30 AM. 4. A Root Cause completed on 04/01/24 at 08:30 AM for R1 which determined she was on isolation for COVID prior to the day of the incident. 5. On 04/01/24 at 09:00 AM the facility medical director, who was also R1's primary care physician, contacted and reviewed the action plan, root cause, policy changes, education plans and advised to place a sign on the exit doors to keep visitors from allowing exit advising them to see the nurse for assistance before opening the door. 6. The facility contacted the resident representative to inform about care plan updates with interventions to new elopement risks on 04/01/24 at 09:00 AM. 7. A full audit on elopement assessments completed and updated pictures placed at all nurse's stations for all residents with identified elopement risks to educate all staff and all agency staff of residents at risk on 04/01/24 at 09:00 AM. 8. All staff provided immediate education on elopement policy update on 04/01/24 at 09:00 AM. 9. Signs placed on all exit doors on 04/01/24 at 10:00 AM: Elopement Risk - do not open the door for someone you do not know or allow someone to follow you out the door unless they are with your party. For assistance please call [specified number] and a nurse will come to assist you. Thank you for keeping our resident's safe. 10. Elopement Drill completed on 04/02/24 to test staff competency of elopement policy and procedure with an incident after action plan completed. On 04/02/24 at 11:00 AM a new intervention to add sign to the gate exits: Make sure gate is closed behind you, if you find the gate door open notify a nurse immediately. 11. All staff educated on non-pharmacological approaches to support individuals living with dementia, maintain isolation precautions, interventions to help prevent behaviors and exit seeking, Abuse, Neglect, and Exploitation policy, and updated policy for resident isolation procedures on 04/02/24 at 03:00 PM. Due to the corrective action implemented prior to the onsite visit, the deficient practice was deemed past non-compliance and existed at a J scope and severity.
May 2023 3 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for physician ordered therap...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for physician ordered therapeutic/mechanically altered diets. Based on observation, record review, and interview, the facility failed to prevent neglect when they failed to provide Resident (R)1 with a therapeutic diet and 100% supervision during oral intake. R1 had dysphagia (swallowing difficulty) and was at risk for aspiration (when food, liquid, or other material enters a person's airway and eventually the lungs by accident) following a cerebrovascular accident (CVA - [stroke] sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). Due to these failures and lack of staff knowledge on providing the correct altered diet/fluids to residents, R1 attended a facility activity/party on 05/12/23, where she consumed hard shell candy pieces within reach of where staff placed her, and staff served her a cupcake and a non-thickened liquid. Although staff were in the area, they did not provide 100% supervision to the resident while eating and neglected to identify she had received non-thickened liquids until the cup was empty and only ice remained. R1 choked/aspirated, made a gurgling sound, had difficulty breathing, mouth sweep and suctioning were unsuccessful, and R1 became unresponsive and ashen in color with blue tinting to her lips and fingernails. The staff initiated cardiopulmonary resuscitation (CPR - emergency medical procedure for restoring normal heartbeat and breathing to victims of heart failure, drowning, etc.) and called 911. Emergency Services took over and transferred her to the hospital where she later died. This deficient practice resulted in R1's death and placed five other residents who received a therapeutic diet/mechanically altered consistency diet in immediate jeopardy. Findings included: - The hospital Progress Note dated 04/30/23 for R1 revealed an assessment of dysphagia with aspiration. The hospital admission Physician Orders dated 05/03/23 for R1 included a diagnosis of post CVA. The Minimum Data Set (MDS) tab revealed R1 entered the facility on 05/04/23. The Baseline Care Plan dated 05/04/23 revealed R1 required one-person physical assistance support for eating and required a mechanical soft diet, meat with gravy, nectar thick liquids, ate in the dining room, used a weighted utensil/straw, and was at risk for swallowing and chewing problems. The hospital Discharge Instructions dated 05/04/23 for R1 revealed a diet order of mechanical soft, nectar thick liquids, gravy on meat, 100% supervision during meal per Speech Therapy, and included R1 would aspirate (inhaling liquid or food into the lungs) if the meat was dry. The Functional Abilities and Goals - Admission assessment dated [DATE] revealed the resident required supervision or physical assistance for eating. The Orders tab for R1 included a diet order dated 05/04/23 for mechanical soft, level 2 texture (food to avoid included but were not limited to dry or chewy cakes, cookies, and chewy candies and allowed food items included moist cakes or slurried cakes), nectar consistency, and lacked R1 required 100% supervision. The admission Summary Progress Note dated 05/04/23 at 04:07 PM revealed R1's diet was mechanical soft, meat with gravy, nectar thick liquids, one to one with meals, had weighted utensils and straw, medications to be crushed with applesauce, and she was alert with mild confusion. The Speech Therapy Evaluation and Plan of Treatment dated 05/08/23 revealed R1 had a diagnosis of dysphagia following other cerebrovascular disease and had decreased safety during oral intake, with a history of dysphagia and aspiration. The BIMS [Brief Interview of Mental Status] Evaluation Progress Note dated 05/10/23 at 04:22 PM revealed a score of three indicating severe cognitive impairment. The facility Timeline of Events for 05/12/23 revealed the following: 1. At 01:55 PM, Activity Staff Z was making cherry limeades for the activity party in the dining room. Consultant Therapy Staff GG brought R1 to the dining room in her wheelchair, and Certified Nurse Aide (CNA) M was assisting in the dining room area. 2. At 01:58 PM, CNA M and Activity Staff Z passed out drinks that Activity Staff Z made for the activity, all resident in the activity were served a cherry limeade in a plastic cup. 3. At 02:09 PM, Administrative Nurse D passed out cupcakes to the residents that wanted one and Activity Staff Z passed out straws. 4. At 02:24 PM, Administrative Nurse D checked on R1 who was vocalizing at that time. 5. At 02:25 PM, Administrative Nurse D went back to check on R1 and Certified Medication Aide (CMA) R helped R1 at that time. 6. At 02:26 PM, Administrative Nurse D and CMA R helped R1 who had increased mucus at that time. 7. At 02:29 PM, Administrative Nurse D and CMA R continued to assist R1 with napkins and mucus. 8. At 02:32 PM, Administrative Nurse D and CMA R continued to assist R1. 9. At 02:37 PM, CMA R and CMA S took R1 out of the dining room and to Licensed Nurse (LN) G to be assessed. Administrative Nurse D and Dietary Staff BB stayed in the dining room. 10. At 02:38 PM, R1 was at the nurse's station. 11. At 02:40 PM, staff went to get the suction machine. 12. At 02:41 PM, staff arrived with the emergency suction machine cart. 13. At 02:43 PM, LN G and Consultant Therapy Staff II assisted R1 to the floor and attempted mouth sweeps on R1, with R1's head turned to the side. 14. At 02:44 PM, Consultant Therapy Staff II started CPR. 15. At 02:50 PM, Emergency Medical Services (EMS) arrived and took over CPR. 16. At 03:15 PM, EMS left the building with R1 after return of cardiac rhythm and pulse. 17. At 06:04 PM, staff contacted the hospital and hospital nurse explained the DPOA (Durable Power of Attorney) desired to cease treatment at the hospital and R1 expired. The Progress Note dated 05/12/23 at 03:59 PM revealed a staff member brought R1 to the nurse stating she was at the facility activity/party when R1 was given thin liquids to drink and started choking, possibly aspirating. When the nurse began assessment, R1 was not responding and her color began to change to ashen, eventually blue in her lips and nail beds. The nurse attempted to suction R1 to remove any fluid without success and R1 went completely unresponsive at that time. The staff helped lower R1 to the floor, the staff started CPR right away. R1 lacked a pulse and air exchange, CPR continued, and the staff notified 911. CPR continued until EMS arrived. The facility Witness Statement dated 05/15/23 by CNA M revealed on 05/12/23 she had asked Activity Staff Z if there was anything she could do to help in the dining room and he had told her to pass out some drinks, so CMA M did. After passing out a couple of drinks and talking to a few residents, CMA M left the dining room to go to her assigned work area. The facility Witness Statement dated 05/15/23 by Administrative Nurse D revealed on 05/12/23 she arrived (lacked what time) to the dining room to assist Activity Staff Z with the activity and asked what needed done. Most of the resident's had drinks at that time, Administrative Nurse D gave out a couple then passed out cupcakes, then assisted a resident to eat and drink. At some point Dietary Staff BB came out with the fruit and meat trays and started to serve the residents. Activity Staff Z asked R1 what she wanted and Dietary Staff BB said she was on a special diet and could not have the fruit, but she could get her a fruit cup, and Administrative Nurse D continued to serve the other residents. While on the south side of the dining room serving residents, Administrative Nurse D heard someone coughing with a moist/wet cough and saw that it was R1. Administrative Nurse D stated she went over to R1 and at some point, CMA R came over to help R1, too. R1 was coughing and talking and calmed down after a while, and Administrative Nurse D asked CMA R, if she was back to normal status and CMA R responded maybe but did not look too sure about it. Administrative Nurse D then told CMA R to take her to the nurse's station to be checked by the nurse while Administrative Nurse D stayed with the other residents. Then, CMA S came to the dining room and said the staff needed Administrative Nurse D immediately, and when arrived at the nurse's station, the staff there was trying to get R1 out of her wheelchair. The staff got R1 to the floor, she was unresponsive, 911 notified, and CPR started. CPR continued until EMS arrived and took over and they achieved a cardiac rhythm and transported her out via gurney. The facility Witness Statement dated 05/15/23 by CMA R revealed on 05/12/23 she went to the dining room (lacked what time) to assist with the activity/party, noticed R1 gurgling, and notified Administrative Nurse D who was present in the dining room. CMA R sat with R1 and talked to her asking if she could breathe at that time and R1 said she could. CMA R asked again a couple of minutes later if she could breathe again and R1 stated it was tough. CMA R notified Administrative Nurse D, who instructed her to take R1 to the charge nurse on duty. R1 started changing colors and another staff went to get the emergency cart the proceeded to get her out of the chair. CMA R called 911 and the staff started CPR as another staff member went and got Administrative Nurse D. The facility Witness Statement dated 05/15/23 by Dietary Staff BB revealed on 05/12/23 there was an activity/party which started at 02:00 PM and dietary was providing fruit, cookies, and meat/cheese trays, and was running behind. Dietary Staff BB entered the area at about 02:30 PM and at that time R1 had a cup and a cupcake wrapper in front of her, and Administrative Nurse D and CMA S were helping out Activity Staff Z. Activity Staff Z asked R1 if she would like any fruit and Dietary Staff BB informed Activity Staff Z that R1 was not allowed that on her diet, but she could get her some canned fruit. The facility Witness Statement dated 05/15/23 by CMA S revealed on 05/12/23 she was helping in the dining room when R1 started gurgling and after a while, Administrative Nurse D asked to take R1 down to the charge nurse on duty. When CMA S noticed R1 was changing color, she ran for the emergency cart and when returned staff were attempting to get R1 out of the wheelchair. Another staff called 911 and CMA S went to get Administrative Nurse D who was in the dining room. CMA S took EMS when they arrived to R1, and the staff were performing CPR. The facility Witness Statement dated 05/15/23 by Consultant Therapy Staff II revealed on 05/12/23 around 02:30 PM, she walked out of the therapy room and heard she's not breathing so then handed her patient over to Consultant Therapy Staff GG and went to help. Consultant Therapy Staff II helped lower R1 to the floor, swept her mouth twice to see if anything was blocking her airway and CPR initiated. LN G used the suction machine, however, was unsuccessful. LN G used an Ambu bag (handheld device used to provide ventilation to patients her are not breathing) and could not get it sealed around R1's mouth. Consultant Therapy Staff II gave mouth to mouth several times. R1 had a sticky, light red fluid that came out and the staff turned her head to get the fluid out. During this time R1 was unresponsive and turning blue. EMS arrived and took over and stated R1 had a pulse after they gave her medication and CPR, then transported her to the hospital. The facility Witness Statement dated 05/15/23 by LN G revealed on 05/12/23, staff brought R1 to the nurse's station. R1 had been at the facility activity/party where she was given thin liquids. R1 was not responding when assessment began, her skin color became ashen, then blue. LN G ran to get the suction machine to try and remove any fluids from R1's airway without success. CPR started, R1 had no pulse or air exchange, 911 notified, and CPR continued until EMS arrived. The hospital records where R1 transferred to on 05/12/23 revealed she was unresponsive, cyanotic (bluish or purplish discoloration of the skin), and receiving treatment with a LMA (laryngeal mask airway - used as a temporary method to maintain an open airway), bagging (providing breathes with use of a device), and she had poor air movement with coarse breath sounds (crackling, bubbling sound that presents with excessive fluid in the lungs which could be caused by aspiration). At 03:33 PM, the family reported she had a DNR (do not resuscitate) and requested comfort measure. R1's time of death was at 03:55 PM. On 05/22/23 at 10:05 AM, Administrative Staff A stated the facility Timeline of Events was done using the facility cameras. On 05/22/23 at 10:50 AM Administrative Staff A stated R1 did receive a cupcake at the activity/party on 05/12/23 and her diet order included 100% supervision with meals. On 05/22/23 at 11:01 AM Administrative Nurse D stated she was generally supervising the dining room area on 05/12/23 and was in the vicinity of R1. On 05/22/23 at 11:09 AM, CNA M stated she was in the dining room for the activity on 05/12/23 and Activity Staff Z asked her to help pass out drinks. CNA M stated she gave R1 a limeade from the table and that she had never provided cares to her before as R1 was in a different area of the facility than where she had been assigned to. CNA M stated she was not sure what kind of diet R1 was on. CNA M stated there were packages of what looked like hard shell candies on the table and that R1 had some in front of her, however, she did not know if R1 had opened them or not and had not observed R1 take a drink while there. On 05/22/23 at 11:40 AM, Activity Staff Z stated he put the activity/event together and had left at 02:28 PM on 05/12/23. Activity Staff Z stated Administrative Staff A had brought cupcakes and hard-shell candies for the party and placed the candies on the tables where the residents would sit. Activity Staff Z stated he placed cupcakes on plates and Administrative Nurse D and CMA S passed them out. Activity Staff Z stated he recalled R1 sat in the dining room with the hard-shell candies in front of her and did not know if she opened them or not. Activity Staff Z stated he passed out a few drinks, mainly pouring them, and did not know if any of the residents in the dining room required thickened liquids, and he did not know R1's diet orders. Activity Staff Z stated he left at 02:28 PM and at that time heard Dietary Staff BB and Administrative Nurse D talking about R1's liquids were supposed to be thickened. R1 had already ate her cupcake and she had the hard candies and a drink in front of her. On 05/22/23 at 01:19 PM, Consultant Therapy Staff HH stated R1 was an aspiration risk based on the swallow study done at the hospital, prior to admission to the facility. Consultant Therapy Staff HH stated R1 admitted to the facility on a dysphagia level two diet, ground meat, mechanical soft, nectar thick liquids, and 1:1 supervision and she did not change any of the admission diet orders for R1. Consultant Therapy Staff HH stated according to the dysphagia diet guidelines used by the facility, would need to double check, typically the cupcake would need to be slurried, cakes should be moist, sometimes the frosting could do that, and stated it was a fine line and depended on how moist or soft the cupcake, if R1 would be able to tolerate it. Consultant Therapy Staff HH stated she would not have recommended the hard-shell candies due to the outer candied shell could pose a risk if not chewed well. On 05/22/23 at 02:26 PM, Dietary Staff BB stated she saw R1 in the dining room on 05/12/23 and she had a cup in front of her and did not see if it was empty or not, an empty cupcake wrapper, and a little box with hard-shell candies that was opened in front of R1. Dietary Staff BB stated R1 had a mechanical soft dysphagia level two diet, and as long as the cupcake had enough frosting and was a moist cake, then it would be appropriate for her. Dietary Staff BB stated she did not see the cupcakes and probably would not have given her the candies. Dietary Staff BB stated there were nursing staff present in the dining room, however not with R1 at the table. Dietary Staff BB stated Activity Staff Z was getting ready to give her some fresh fruit, but before she answered, she told Activity Staff Z she could get R1 a fruit cup. When she returned to the dining room, CMA S and CMA R checked on R1, debated on if they should call the nurse or take R1 to the nurse, and they decided to take the resident to the nurse. Dietary Staff BB stated the nursing staff would have to look at a resident's care plan to determine their diet and the dietary staff had a spreadsheet for the different diets due to lack of access to the care plans. On 05/22/23 at 02:45 PM, Administrative Staff A stated she had put the hard-shell candies in a small purple box that had a butterfly on top, like fun size, as center pieces on the tables for the party around 01:00 PM, after lunch, when Activity Staff Z set up the tables and made the cupcakes. On 05/22/23 at 03:51 PM, Administrative Nurse D stated she did not observe R1 take any drinks however she had a cup in front of her at the activity/party on 05/12/23, and it only had ice in it when she observed it. It was approximately a 12-ounce plastic cup, and there was evidence R1 ate the candies due to colors of the candies on the tablecloth where she touched it after putting them in her mouth, and the box was empty. Administrative Nurse D stated it was okay for R1 to have the candies since they melt in your mouth. Administrative Nurse D stated R1's liquids were to be thickened, and thickened liquids would not have ice in them. Administrative Nurse D stated she did not know if R1 required supervision with oral intake, and when checking the care plan, Administrative Nurse D stated the care plan did not reveal she required supervision for meals. Administrative Nurse D stated 100% supervision at meals would indicate the resident should have somebody sitting there with them and the 100% supervision should have been included in her diet order. Administrative Nurse D stated staff should have provided supervision at the party when R1 had food and fluids. Prior to serving R1, the staff should have checked the care plan and orders. On 05/22/23 at 06:43 PM, CMA R stated when she entered the dining room on 05/12/23, R 1 had a cupcake, a little box of hard-shell candies, and what she thought was fruit punch, and later staff passed out the cookies. CMA R stated she did not see R1 drink from the cup, but it only had ice in it when it was later observed. CMA R stated she did not see R1 eat the candies or the cookie, however the cookie did not have any bites gone from it when she removed R1 away from the table. CMA R, who had cared for R1 before, stated at the time she knew R1 was to have chopped ground meat moistened with gravy and thickened liquids. CMA R stated she said something to Administrative Nurse D, after noticing R1 having some problems, that it looked like there was regular (thin) liquids in R1's cup and had not noticed it before that time. CMA R stated she sat by R1 and asked her one last time about her breathing and R1 stated it was really hard to breathe, so she alerted Administrative Nurse D who told her to take R1 to the nurse. CMA R stated R1 required supervision, when she came out for meals, staff was always to be with her, and when CMA R got to the dining room on 05/12/23, no staff were with R1, at that time. CMA R stated Administrative Nurse D and CMA S were meandering around the residents in the area. On 05/23/23 at 01:54 PM, third attempt made to contact LN G for interview, without success. Review of the facility video footage dated 05/12/23 from 01:45 PM until 02:37 PM with Administrative Staff A revealed the following: At 01:48 PM, purple boxes sat on the tables in the area of the dining room for the activity/party. At 01:55 PM, Consultant Therapy Staff GG brought R1 to the table via wheelchair for the activity/party, and the box of candies were in front of her on the table. R1's back was to the facility camera. At 1:58 PM, CNA M provided R1 a cup of fluids from the table where Activity Staff Z was making the cherry limeades. R1 grabbed the cup and tilted her head back, which appeared that she took a drink from the cup. At 01:59 PM, R1 appeared to take another drink, CNA M was at the table where the resident sat, then exited the area at 02:01 PM. At 02:02 PM, Activity Staff Z and Administrative Nurse D entered the activity/party area, R1 lacked supervision by staff. At 02:05 PM R1 moved her upper body forward and back, her back still to the facility camera. At 02:08 PM, Administrative Nurse D gave R1 a cupcake. At 02:13 PM, CMA R patted R1 on the back. At 02:21 PM, Activity Staff Z and Dietary Staff BB appeared to be talking to each other in the area of the activity/party behind R1. At 02:25 PM, Administrative Nurse D sat down by R1, CMA R rubbed R1's shoulders, then Administrative Nurse D got up from the table. At 02:26 PM, Administrative Nurse D handed CMA R a napkin, who then bent over R1, however, R1's back was still to the facility camera, obstructing view of what CMA R did with the napkin. At 02:27 PM, CMA R patted R1 on the shoulders while Administrative Nurse D was on the right side of R1. At 02:30 PM, CMA R remained with R1. At 02:31 PM, CMA R got another napkin and returned to R1, however unable to see what she did with the napkin. At 02:33 PM, R1 made a motion with her hand, Administrative Nurse D checked on her and walked away. At 02:34 PM, CMA R stood beside R1 and patted her on the back, rubbed her back/neck area with gentle pats. At 02:35 PM, CMA R stood up again, and continued to rub R1's back. At 02:36 PM, CMA R left R1 to throw something away and then returned to R1. At 02:37 PM, CMA R leaned over R1, moved her away from the table and towards the exit doorway of the dining room, walked away, and CMA S moved R1 in her wheelchair out of the dining room. The facility Level Two ground food guideline, undated, revealed that food to avoid included dry or chewy cakes, cookies, and chewy candies and allowed food items included moist cakes or slurried cakes. The facility policy Thickened Liquids - Preparing and Serving undated, revealed thickened liquids will be served when ordered by the resident's physician. On 05/23/23 at 11:20 AM, Administrative Staff A was provided a copy of the IJ template and notified the facility failure to prevent neglect with the failure to provide therapeutic and/or mechanically altered diets as ordered, and failure to provide supervision/assistance for R1 while she ate, due to her dysphagia and risk for aspiration, placed R1 in immediate jeopardy Due to this failure, R1 subsequently choked/aspirated at the facility activity on 05/12/23, after staff noted she began making a gurgling sound and had difficulty breathing. The staff implemented a mouth sweep and suctioning of R1, which were unsuccessful, then began CPR when R1 became unresponsive and ashen in color, with blue tinting to her lips and fingernails. The facility emergency medical transferred R1 to a local hospital, where she subsequently died. The facility identified and implemented the following corrective measure on 05/15/23 at 04:00 PM: 1. On 05/12/23 at 05:30 PM, the facility implemented an immediate intervention for a dietary team member to be present at all activities if food/drinks were served. Dietary Staff BB would review the activities calendar and prepare the food/drinks for activities. The facility updated the list of mechanically altered diets/fluids. 2. On 05/12/23 at 05:30 PM, the facility completed immediate education and review on the care plan policy with all nursing staff. 3. On 05/12/23 at 05:30 PM, the facility completed immediate education on abuse, neglect, and exploitation to all staff. 4. On 05/12/23 at 05:30 PM, the facility completed immediate education on diet/food consistency/thickened liquids to all nursing and dietary staff. 5. On 05/15/23 at 01:00 PM, the facility contacted the Medical Director to review the investigation, reporting summary, action plan, and the new dysphagia diet policy. 6. On 05/16/23 at 04:00 PM, the facility revised the Dysphagia Care policy and completed education to all nursing and dietary staff. The surveyor verified the implementation of the above corrective actions onsite on 05/23/23 at 03:30 PM. Due to the implemented corrective actions prior to the surveyor's arrival onsite, the deficient practice was deemed past-noncompliance and existed at a J scope and severity.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0808 (Tag F0808)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for physician ordered therap...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for physician ordered therapeutic/mechanically altered diets. Based on observation, record review, and interview, the facility failed to provide Resident (R)1 with a therapeutic diet and 100% supervision during oral intake. R1 had dysphagia (swallowing difficulty) and was at risk for aspiration (when food, liquid, or other material enters a person's airway and eventually the lungs by accident) following a cerebrovascular accident (CVA - [stroke] sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). Due to these failures and lack of staff knowledge on providing the correct altered diet/fluids to residents, R1 attended a facility activity/party on 05/12/23, where she consumed hard shell candy pieces within reach of where staff placed her, and staff served her a cupcake and a non-thickened liquid. Although staff were in the area, they did not provide 100% supervision to the resident while eating and neglected to identify she had received non-thickened liquids until the cup was empty and only ice remained. R1 choked/aspirated, made a gurgling sound, had difficulty breathing, mouth sweep and suctioning were unsuccessful, and R1 became unresponsive and ashen in color with blue tinting to her lips and fingernails. The staff initiated cardiopulmonary resuscitation (CPR - emergency medical procedure for restoring normal heartbeat and breathing to victims of heart failure, drowning, etc.) and called 911. Emergency Services took over and transferred her to the hospital where she later died. This deficient practice resulted in R1's death and placed five other residents who received a therapeutic diet/mechanically altered consistency diet in immediate jeopardy. Findings included: - The hospital Progress Note dated 04/30/23 for R1 revealed an assessment of dysphagia with aspiration. The hospital admission Physician Orders dated 05/03/23 for R1 included a diagnosis of post CVA. The Minimum Data Set (MDS) tab revealed R1 entered the facility on 05/04/23. The Baseline Care Plan dated 05/04/23 revealed R1 required one-person physical assistance support for eating and required a mechanical soft diet, meat with gravy, nectar thick liquids, ate in the dining room, used a weighted utensil/straw, and was at risk for swallowing and chewing problems. The hospital Discharge Instructions dated 05/04/23 for R1 revealed a diet order of mechanical soft, nectar thick liquids, gravy on meat, 100% supervision during meal per Speech Therapy, and included R1 would aspirate (inhaling liquid or food into the lungs) if the meat was dry. The Functional Abilities and Goals - Admission assessment dated [DATE] revealed the resident required supervision or physical assistance for eating. The Orders tab for R1 included a diet order dated 05/04/23 for mechanical soft, level 2 texture (food to avoid included but were not limited to dry or chewy cakes, cookies, and chewy candies and allowed food items included moist cakes or slurried cakes), nectar consistency, and lacked R1 required 100% supervision. The admission Summary Progress Note dated 05/04/23 at 04:07 PM revealed R1's diet was mechanical soft, meat with gravy, nectar thick liquids, one to one with meals, had weighted utensils and straw, medications to be crushed with applesauce, and she was alert with mild confusion. The Speech Therapy Evaluation and Plan of Treatment dated 05/08/23 revealed R1 had a diagnosis of dysphagia following other cerebrovascular disease and had decreased safety during oral intake, with a history of dysphagia and aspiration. The BIMS [Brief Interview of Mental Status] Evaluation Progress Note dated 05/10/23 at 04:22 PM revealed a score of three indicating severe cognitive impairment. The facility Timeline of Events for 05/12/23 revealed the following: 1. At 01:55 PM, Activity Staff Z was making cherry limeades for the activity party in the dining room. Consultant Therapy Staff GG brought R1 to the dining room in her wheelchair, and Certified Nurse Aide (CNA) M was assisting in the dining room area. 2. At 01:58 PM, CNA M and Activity Staff Z passed out drinks that Activity Staff Z made for the activity, all resident in the activity were served a cherry limeade in a plastic cup. 3. At 02:09 PM, Administrative Nurse D passed out cupcakes to the residents that wanted one and Activity Staff Z passed out straws. 4. At 02:24 PM, Administrative Nurse D checked on R1 who was vocalizing at that time. 5. At 02:25 PM, Administrative Nurse D went back to check on R1 and Certified Medication Aide (CMA) R helped R1 at that time. 6. At 02:26 PM, Administrative Nurse D and CMA R helped R1 who had increased mucus at that time. 7. At 02:29 PM, Administrative Nurse D and CMA R continued to assist R1 with napkins and mucus. 8. At 02:32 PM, Administrative Nurse D and CMA R continued to assist R1. 9. At 02:37 PM, CMA R and CMA S took R1 out of the dining room and to Licensed Nurse (LN) G to be assessed. Administrative Nurse D and Dietary Staff BB stayed in the dining room. 10. At 02:38 PM, R1 was at the nurse's station. 11. At 02:40 PM, staff went to get the suction machine. 12. At 02:41 PM, staff arrived with the emergency suction machine cart. 13. At 02:43 PM, LN G and Consultant Therapy Staff II assisted R1 to the floor and attempted mouth sweeps on R1, with R1's head turned to the side. 14. At 02:44 PM, Consultant Therapy Staff II started CPR. 15. At 02:50 PM, Emergency Medical Services (EMS) arrived and took over CPR. 16. At 03:15 PM, EMS left the building with R1 after return of cardiac rhythm and pulse. 17. At 06:04 PM, staff contacted the hospital and hospital nurse explained the DPOA (Durable Power of Attorney) desired to cease treatment at the hospital and R1 expired. The Progress Note dated 05/12/23 at 03:59 PM revealed a staff member brought R1 to the nurse stating she was at the facility activity/party when R1 was given thin liquids to drink and started choking, possibly aspirating. When the nurse began assessment, R1 was not responding and her color began to change to ashen, eventually blue in her lips and nail beds. The nurse attempted to suction R1 to remove any fluid without success and R1 went completely unresponsive at that time. The staff helped lower R1 to the floor, the staff started CPR right away. R1 lacked a pulse and air exchange, CPR continued, and the staff notified 911. CPR continued until EMS arrived. The facility Witness Statement dated 05/15/23 by CNA M revealed on 05/12/23 she had asked Activity Staff Z if there was anything she could do to help in the dining room and he had told her to pass out some drinks, so CMA M did. After passing out a couple of drinks and talking to a few residents, CMA M left the dining room to go to her assigned work area. The facility Witness Statement dated 05/15/23 by Administrative Nurse D revealed on 05/12/23 she arrived (lacked what time) to the dining room to assist Activity Staff Z with the activity and asked what needed done. Most of the resident's had drinks at that time, Administrative Nurse D gave out a couple then passed out cupcakes, then assisted a resident to eat and drink. At some point Dietary Staff BB came out with the fruit and meat trays and started to serve the residents. Activity Staff Z asked R1 what she wanted and Dietary Staff BB said she was on a special diet and could not have the fruit, but she could get her a fruit cup, and Administrative Nurse D continued to serve the other residents. While on the south side of the dining room serving residents, Administrative Nurse D heard someone coughing with a moist/wet cough and saw that it was R1. Administrative Nurse D stated she went over to R1 and at some point, CMA R came over to help R1, too. R1 was coughing and talking and calmed down after a while, and Administrative Nurse D asked CMA R, if she was back to normal status and CMA R responded maybe but did not look too sure about it. Administrative Nurse D then told CMA R to take her to the nurse's station to be checked by the nurse while Administrative Nurse D stayed with the other residents. Then, CMA S came to the dining room and said the staff needed Administrative Nurse D immediately, and when arrived at the nurse's station, the staff there was trying to get R1 out of her wheelchair. The staff got R1 to the floor, she was unresponsive, 911 notified, and CPR started. CPR continued until EMS arrived and took over and they achieved a cardiac rhythm and transported her out via gurney. The facility Witness Statement dated 05/15/23 by CMA R revealed on 05/12/23 she went to the dining room (lacked what time) to assist with the activity/party, noticed R1 gurgling, and notified Administrative Nurse D who was present in the dining room. CMA R sat with R1 and talked to her asking if she could breathe at that time and R1 said she could. CMA R asked again a couple of minutes later if she could breathe again and R1 stated it was tough. CMA R notified Administrative Nurse D, who instructed her to take R1 to the charge nurse on duty. R1 started changing colors and another staff went to get the emergency cart the proceeded to get her out of the chair. CMA R called 911 and the staff started CPR as another staff member went and got Administrative Nurse D. The facility Witness Statement dated 05/15/23 by Dietary Staff BB revealed on 05/12/23 there was an activity/party which started at 02:00 PM and dietary was providing fruit, cookies, and meat/cheese trays, and was running behind. Dietary Staff BB entered the area at about 02:30 PM and at that time R1 had a cup and a cupcake wrapper in front of her, and Administrative Nurse D and CMA S were helping out Activity Staff Z. Activity Staff Z asked R1 if she would like any fruit and Dietary Staff BB informed Activity Staff Z that R1 was not allowed that on her diet, but she could get her some canned fruit. The facility Witness Statement dated 05/15/23 by CMA S revealed on 05/12/23 she was helping in the dining room when R1 started gurgling and after a while, Administrative Nurse D asked to take R1 down to the charge nurse on duty. When CMA S noticed R1 was changing color, she ran for the emergency cart and when returned staff were attempting to get R1 out of the wheelchair. Another staff called 911 and CMA S went to get Administrative Nurse D who was in the dining room. CMA S took EMS when they arrived to R1, and the staff were performing CPR. The facility Witness Statement dated 05/15/23 by Consultant Therapy Staff II revealed on 05/12/23 around 02:30 PM, she walked out of the therapy room and heard she's not breathing so then handed her patient over to Consultant Therapy Staff GG and went to help. Consultant Therapy Staff II helped lower R1 to the floor, swept her mouth twice to see if anything was blocking her airway and CPR initiated. LN G used the suction machine, however, was unsuccessful. LN G used an Ambu bag (handheld device used to provide ventilation to patients her are not breathing) and could not get it sealed around R1's mouth. Consultant Therapy Staff II gave mouth to mouth several times. R1 had a sticky, light red fluid that came out and the staff turned her head to get the fluid out. During this time R1 was unresponsive and turning blue. EMS arrived and took over and stated R1 had a pulse after they gave her medication and CPR, then transported her to the hospital. The facility Witness Statement dated 05/15/23 by LN G revealed on 05/12/23, staff brought R1 to the nurse's station. R1 had been at the facility activity/party where she was given thin liquids. R1 was not responding when assessment began, her skin color became ashen, then blue. LN G ran to get the suction machine to try and remove any fluids from R1's airway without success. CPR started, R1 had no pulse or air exchange, 911 notified, and CPR continued until EMS arrived. The hospital records where R1 transferred to on 05/12/23 revealed she was unresponsive, cyanotic (bluish or purplish discoloration of the skin), and receiving treatment with a LMA (laryngeal mask airway - used as a temporary method to maintain an open airway), bagging (providing breathes with use of a device), and she had poor air movement with coarse breath sounds (crackling, bubbling sound that presents with excessive fluid in the lungs which could be caused by aspiration). At 03:33 PM, the family reported she had a DNR (do not resuscitate) and requested comfort measure. R1's time of death was at 03:55 PM. On 05/22/23 at 10:05 AM, Administrative Staff A stated the facility Timeline of Events was done using the facility cameras. On 05/22/23 at 10:50 AM Administrative Staff A stated R1 did receive a cupcake at the activity/party on 05/12/23 and her diet order included 100% supervision with meals. On 05/22/23 at 11:01 AM Administrative Nurse D stated she was generally supervising the dining room area on 05/12/23 and was in the vicinity of R1. On 05/22/23 at 11:09 AM, CNA M stated she was in the dining room for the activity on 05/12/23 and Activity Staff Z asked her to help pass out drinks. CNA M stated she gave R1 a limeade from the table and that she had never provided cares to her before as R1 was in a different area of the facility than where she had been assigned to. CNA M stated she was not sure what kind of diet R1 was on. CNA M stated there were packages of what looked like hard shell candies on the table and that R1 had some in front of her, however, she did not know if R1 had opened them or not and had not observed R1 take a drink while there. On 05/22/23 at 11:40 AM, Activity Staff Z stated he put the activity/event together and had left at 02:28 PM on 05/12/23. Activity Staff Z stated Administrative Staff A had brought cupcakes and hard-shell candies for the party and placed the candies on the tables where the residents would sit. Activity Staff Z stated he placed cupcakes on plates and Administrative Nurse D and CMA S passed them out. Activity Staff Z stated he recalled R1 sat in the dining room with the hard-shell candies in front of her and did not know if she opened them or not. Activity Staff Z stated he passed out a few drinks, mainly pouring them, and did not know if any of the residents in the dining room required thickened liquids, and he did not know R1's diet orders. Activity Staff Z stated he left at 02:28 PM and at that time heard Dietary Staff BB and Administrative Nurse D talking about R1's liquids were supposed to be thickened. R1 had already ate her cupcake and she had the hard candies and a drink in front of her. On 05/22/23 at 01:19 PM, Consultant Therapy Staff HH stated R1 was an aspiration risk based on the swallow study done at the hospital, prior to admission to the facility. Consultant Therapy Staff HH stated R1 admitted to the facility on a dysphagia level two diet, ground meat, mechanical soft, nectar thick liquids, and 1:1 supervision and she did not change any of the admission diet orders for R1. Consultant Therapy Staff HH stated according to the dysphagia diet guidelines used by the facility, would need to double check, typically the cupcake would need to be slurried, cakes should be moist, sometimes the frosting could do that, and stated it was a fine line and depended on how moist or soft the cupcake, if R1 would be able to tolerate it. Consultant Therapy Staff HH stated she would not have recommended the hard-shell candies due to the outer candied shell could pose a risk if not chewed well. On 05/22/23 at 02:26 PM, Dietary Staff BB stated she saw R1 in the dining room on 05/12/23 and she had a cup in front of her and did not see if it was empty or not, an empty cupcake wrapper, and a little box with hard-shell candies that was opened in front of R1. Dietary Staff BB stated R1 had a mechanical soft dysphagia level two diet, and as long as the cupcake had enough frosting and was a moist cake, then it would be appropriate for her. Dietary Staff BB stated she did not see the cupcakes and probably would not have given her the candies. Dietary Staff BB stated there were nursing staff present in the dining room, however not with R1 at the table. Dietary Staff BB stated Activity Staff Z was getting ready to give her some fresh fruit, but before she answered, she told Activity Staff Z she could get R1 a fruit cup. When she returned to the dining room, CMA S and CMA R checked on R1, debated on if they should call the nurse or take R1 to the nurse, and they decided to take the resident to the nurse. Dietary Staff BB stated the nursing staff would have to look at a resident's care plan to determine their diet and the dietary staff had a spreadsheet for the different diets due to lack of access to the care plans. On 05/22/23 at 02:45 PM, Administrative Staff A stated she had put the hard-shell candies in a small purple box that had a butterfly on top, like fun size, as center pieces on the tables for the party around 01:00 PM, after lunch, when Activity Staff Z set up the tables and made the cupcakes. On 05/22/23 at 03:51 PM, Administrative Nurse D stated she did not observe R1 take any drinks however she had a cup in front of her at the activity/party on 05/12/23, and it only had ice in it when she observed it. It was approximately a 12-ounce plastic cup, and there was evidence R1 ate the candies due to colors of the candies on the tablecloth where she touched it after putting them in her mouth, and the box was empty. Administrative Nurse D stated it was okay for R1 to have the candies since they melt in your mouth. Administrative Nurse D stated R1's liquids were to be thickened, and thickened liquids would not have ice in them. Administrative Nurse D stated she did not know if R1 required supervision with oral intake, and when checking the care plan, Administrative Nurse D stated the care plan did not reveal she required supervision for meals. Administrative Nurse D stated 100% supervision at meals would indicate the resident should have somebody sitting there with them and the 100% supervision should have been included in her diet order. Administrative Nurse D stated staff should have provided supervision at the party when R1 had food and fluids. Prior to serving R1, the staff should have checked the care plan and orders. On 05/22/23 at 06:43 PM, CMA R stated when she entered the dining room on 05/12/23, R 1 had a cupcake, a little box of hard-shell candies, and what she thought was fruit punch, and later staff passed out the cookies. CMA R stated she did not see R1 drink from the cup, but it only had ice in it when it was later observed. CMA R stated she did not see R1 eat the candies or the cookie, however the cookie did not have any bites gone from it when she removed R1 away from the table. CMA R, who had cared for R1 before, stated at the time she knew R1 was to have chopped ground meat moistened with gravy and thickened liquids. CMA R stated she said something to Administrative Nurse D, after noticing R1 having some problems, that it looked like there was regular (thin) liquids in R1's cup and had not noticed it before that time. CMA R stated she sat by R1 and asked her one last time about her breathing and R1 stated it was really hard to breathe, so she alerted Administrative Nurse D who told her to take R1 to the nurse. CMA R stated R1 required supervision, when she came out for meals, staff was always to be with her, and when CMA R got to the dining room on 05/12/23, no staff were with R1, at that time. CMA R stated Administrative Nurse D and CMA S were meandering around the residents in the area. On 05/23/23 at 01:54 PM, third attempt made to contact LN G for interview, without success. Review of the facility video footage dated 05/12/23 from 01:45 PM until 02:37 PM with Administrative Staff A revealed the following: At 01:48 PM, purple boxes sat on the tables in the area of the dining room for the activity/party. At 01:55 PM, Consultant Therapy Staff GG brought R1 to the table via wheelchair for the activity/party, and the box of candies were in front of her on the table. R1's back was to the facility camera. At 1:58 PM, CNA M provided R1 a cup of fluids from the table where Activity Staff Z was making the cherry limeades. R1 grabbed the cup and tilted her head back, which appeared that she took a drink from the cup. At 01:59 PM, R1 appeared to take another drink, CNA M was at the table where the resident sat, then exited the area at 02:01 PM. At 02:02 PM, Activity Staff Z and Administrative Nurse D entered the activity/party area, R1 lacked supervision by staff. At 02:05 PM R1 moved her upper body forward and back, her back still to the facility camera. At 02:08 PM, Administrative Nurse D gave R1 a cupcake. At 02:13 PM, CMA R patted R1 on the back. At 02:21 PM, Activity Staff Z and Dietary Staff BB appeared to be talking to each other in the area of the activity/party behind R1. At 02:25 PM, Administrative Nurse D sat down by R1, CMA R rubbed R1's shoulders, then Administrative Nurse D got up from the table. At 02:26 PM, Administrative Nurse D handed CMA R a napkin, who then bent over R1, however, R1's back was still to the facility camera, obstructing view of what CMA R did with the napkin. At 02:27 PM, CMA R patted R1 on the shoulders while Administrative Nurse D was on the right side of R1. At 02:30 PM, CMA R remained with R1. At 02:31 PM, CMA R got another napkin and returned to R1, however unable to see what she did with the napkin. At 02:33 PM, R1 made a motion with her hand, Administrative Nurse D checked on her and walked away. At 02:34 PM, CMA R stood beside R1 and patted her on the back, rubbed her back/neck area with gentle pats. At 02:35 PM, CMA R stood up again, and continued to rub R1's back. At 02:36 PM, CMA R left R1 to throw something away and then returned to R1. At 02:37 PM, CMA R leaned over R1, moved her away from the table and towards the exit doorway of the dining room, walked away, and CMA S moved R1 in her wheelchair out of the dining room. The facility Level Two ground food guideline, undated, revealed that food to avoid included dry or chewy cakes, cookies, and chewy candies and allowed food items included moist cakes or slurried cakes. The facility policy Thickened Liquids - Preparing and Serving undated, revealed thickened liquids will be served when ordered by the resident's physician. On 05/23/23 at 11:20 AM, Administrative Staff A was provided a copy of the IJ template and notified the facility failure to provide therapeutic and/or mechanically altered diets as ordered, and failure to provide supervision/assistance for R1 while she ate, due to her dysphagia and risk for aspiration, placed R1 in immediate jeopardy Due to this failure, R1 subsequently choked/aspirated at the facility activity on 05/12/23, after staff noted she began making a gurgling sound and had difficulty breathing. The staff implemented a mouth sweep and suctioning of R1, which were unsuccessful, then began CPR when R1 became unresponsive and ashen in color, with blue tinting to her lips and fingernails. The facility emergency medical transferred R1 to a local hospital, where she subsequently died. The facility identified and implemented the following corrective measure on 05/15/23 at 04:00 PM: 1. On 05/12/23 at 05:30 PM, the facility implemented an immediate intervention for a dietary team member to be present at all activities if food/drinks were served. Dietary Staff BB would review the activities calendar and prepare the food/drinks for activities. The facility updated the list of mechanically altered diets/fluids. 2. On 05/12/23 at 05:30 PM, the facility completed immediate education and review on the care plan policy with all nursing staff. 3. On 05/12/23 at 05:30 PM, the facility completed immediate education on abuse, neglect, and exploitation to all staff. 4. On 05/12/23 at 05:30 PM, the facility completed immediate education on diet/food consistency/thickened liquids to all nursing and dietary staff. 5. On 05/15/23 at 01:00 PM, the facility contacted the Medical Director to review the investigation, reporting summary, action plan, and the new dysphagia diet policy. 6. On 05/16/23 at 04:00 PM, the facility revised the Dysphagia Care policy and completed education to all nursing and dietary staff. The surveyor verified the implementation of the above corrective actions onsite on 05/23/23 at 03:30 PM. Due to the implemented corrective actions prior to the surveyor's arrival onsite, the deficient practice was deemed past-noncompliance and existed at a J scope and severity.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0678 (Tag F0678)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for Advance Directives (a wr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents with six sampled, including three residents reviewed for Advance Directives (a written document which indicated the medical decisions for health care professionals when the person could not speak). Based on record review and interview, the facility failed to honor Advance Directives for one of the three residents sampled, Resident (R)1. R1 choked/aspirated, made a gurgling sound, had difficulty breathing, mouth sweep and suctioning were unsuccessful, and became unresponsive and ashen in color with blue tinting to her lips and fingernails, and lacked air exchange and a pulse. The staff initiated cardiopulmonary resuscitation (CPR - emergency medical procedure for restoring normal heartbeat and breathing to victims of heart failure, drowning, etc.) and called 911. The resident had an Advance Directive in place and a physician order for a DNR (do not resuscitate). Emergency Services took over CPR and transferred R1 to the hospital where she later died. Findings included: - The hospital admission Physician Orders dated [DATE] for R1 included a diagnosis of post cerebrovascular accident (CVA - [stroke] sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) and a physician ordered code status of DNR. The hospital Advance Directive Durable Power of Attorney for Health Care and Living Will dated [DATE], located under the miscellaneous tab in the electronic medical record (EMR) revealed a living will section where R1 indicated she did not want life sustaining treatments (CPR, mechanical ventilator, kidney dialysis, feeding tube) if: unconscious, in a coma, or in a vegetative state and there was little chance of recovery, or if a breathing machine needed and to be in bed the rest of life, and if a condition present that would make her die very soon, even with life-sustaining treatments. The Advance Directive included R1's initials where she wanted her preferences, as expressed in this Living Will, to be followed strictly. The resident signed the Advance Directive along with two witnesses. The Minimum Data Set (MDS) tab revealed R1 entered the facility on [DATE]. The Baseline Care Plan dated [DATE] revealed R1 had an Advance Directive status of DNR. The Orders tab for R1 lacked a code status. The EMR lacked an answer for R1's code status on the dashboard (area that can be clicked on to view code status information along with special instructions, diet, allergies, etc.) in the EMR. The facility Timeline of Events for [DATE] revealed the following: 1. At 02:44 PM, Consultant Therapy Staff II started CPR. 2. At 02:50 PM, Emergency Medical Services (EMS) arrived and took over CPR. 3. At 03:15 PM, EMS left the building with R1 after return of cardiac rhythm and pulse. 4. At 06:04 PM, staff contacted the hospital and hospital nurse explained the DPOA (Durable Power of Attorney) desired to cease treatment at the hospital and R1 expired. The Progress Note dated [DATE] at 03:59 PM revealed a staff member brought R1 to the nurse stating she was at the facility activity/party when R1 was given thin liquids to drink and started choking, possibly aspirating. When the nurse began assessment, R1 was not responding and her color began to change to ashen, eventually blue in her lips and nail beds. The nurse attempted to suction R1 to remove any fluid without success and R1 went completely unresponsive at that time. The staff helped lower R1 to the floor, the staff started CPR right away. R1 lacked a pulse and air exchange, CPR continued, and the staff notified 911. CPR continued until EMS arrived. The facility Witness Statement dated [DATE] by Administrative Nurse D revealed on [DATE] while on the south side of the dining room serving residents, she heard someone coughing with a moist/wet cough and saw that it was R1. Administrative Nurse D stated she went over to R1 and at some point, CMA R came over to help R1, too. R1 was coughing and talking and calmed down after a while, and Administrative Nurse D asked CMA R, if she was back to normal status and CMA R responded maybe but did not look too sure about it. Administrative Nurse D then told CMA R to take her to the nurse's station to be checked by the nurse while Administrative Nurse D stayed with the other residents. Then, CMA S came to the dining room and said the staff needed Administrative Nurse D immediately, and when arrived at the nurse's station, the staff there was trying to get R1 out of her wheelchair. The staff got R1 to the floor, she was unresponsive, 911 notified, and CPR started. CPR continued until EMS arrived and took over and they achieved a cardiac rhythm and transported her out via gurney. The facility Witness Statement dated [DATE] by CMA R revealed on [DATE] she went to the dining room (lacked what time) to assist with the activity/party, noticed R1 gurgling, and notified Administrative Nurse D who was present in the dining room. CMA R sat with R1 and talked to her asking if she could breathe at that time and R1 said she could. CMA R asked again a couple of minutes later if she could breathe again and R1 stated it was tough. CMA R notified Administrative Nurse D, who instructed her to take R1 to the charge nurse on duty. R1 started changing colors and another staff went to get the emergency cart the proceeded to get her out of the chair. CMA R called 911 and the staff started CPR as another staff member went and got Administrative Nurse D. The facility Witness Statement dated [DATE] by CMA S revealed on [DATE] she was helping in the dining room when R1 started gurgling and after a while, Administrative Nurse D asked to take R1 down to the charge nurse on duty. When CMA S noticed R1 was changing color, she ran for the emergency cart and when returned staff were attempting to get R1 out of the wheelchair. Another staff called 911 and CMA S went to get Administrative Nurse D who was in the dining room. CMA S took EMS when they arrived to R1, and the staff were performing CPR. The facility Witness Statement dated [DATE] by Consultant Therapy Staff II revealed on [DATE] around 02:30 PM, she walked out of the therapy room and heard she's not breathing so then handed her patient over to Consultant Therapy Staff GG and went to help. Consultant Therapy Staff II helped lower R1 to the floor, swept her mouth twice to see if anything was blocking her airway and CPR initiated. LN G used the suction machine, however, was unsuccessful. LN G used an Ambu bag (handheld device used to provide ventilation to patients her are not breathing) and could not get it sealed around R1's mouth. Consultant Therapy Staff II gave mouth to mouth several times. R1 had a sticky, light red fluid that came out and the staff turned her head to get the fluid out. During this time R1 was unresponsive and turning blue. EMS arrived and took over and stated R1 had a pulse after they gave her medication and CPR, then transported her to the hospital. The facility Witness Statement dated [DATE] by LN G revealed on [DATE], staff brought R1 to the nurse's station. R1 was not responding when assessment began, her skin color became ashen, then blue. LN G ran to get the suction machine to try and remove any fluids from R1's airway without success. CPR started, R1 had no pulse or air exchange, 911 notified, and CPR continued until EMS arrived. The hospital records where R1 transferred to on [DATE] revealed she was unresponsive, cyanotic (bluish or purplish discoloration of the skin), and receiving treatment with a LMA (laryngeal mask airway - used as a temporary method to maintain an open airway), bagging (providing breathes with use of a device), and she had poor air movement with coarse breath sounds (crackling, bubbling sound that presents with excessive fluid in the lungs which could be caused by aspiration). At 03:33 PM, the family reported she had a DNR (do not resuscitate) and requested comfort measure. R1's time of death was at 03:55 PM. On [DATE] at 10:05 AM, Administrative Staff A stated the facility Timeline of Events was done using the facility cameras. On [DATE] at 04:06 PM, Administrative Nurse D stated, after looking in R1's orders in the EMR, R1 did not have a DNR order. Administrative Nurse D stated in another state the hospital DNR could not be used and we would have to get our own order, and that is why she instructed the staff to initiate CPR to R1 on [DATE]. Administrative Nurse D stated on admission the charge nurse should initiate the red DNR form with the doctor and verify the code status. Administrative D stated she was not aware if that had been done for R1 when admitted to the facility, and Social Service staff would follow up to see if the code status had been addressed. On [DATE] at 10:57 AM Social Service Staff X stated Advance Directives such as DPOA (Durable Power of Attorney), Living Will, code status, were in the admission packet and she goes over that information if none present. Social Service Staff X stated she talked to R1's DPOA about advance directives and he informed her he signed stuff with the hospital, however, could not recall what he said he had signed. Social Service Staff X stated R1 was a full code until the charge nurse reviewed the paperwork to see if we had the correct forms and told the family she would be a full code until the facility looked at all of her paperwork. Social Service Staff X stated she did not have the time to go through all of her stuff yet and never had the DNR form signed and was going to go back and talk to the family to get the form we wanted. The facility policy Cardio-Pulmonary Resuscitation [CPR] Policy dated [DATE], revealed the staff were to determine if resident had a pulse or respirations and determine the DNR status. Full code residents were identified on the kiosks and the individual resident dashboard in the electronic system. The face sheet would indicate a resident's code status. Personnel would provide basic life support, including CPR to a resident requiring emergency care prior to the arrival of emergency medical personnel and subject to related physician orders and the resident's advance directives. The facility failed to follow R1's Advance Directive and physician order for DNR, when she became unresponsive, quit breathing, and lacked a pulse, and the facility staff- initiated CPR.
Dec 2022 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with three reviewed for pressure injuries. Based on ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with three reviewed for pressure injuries. Based on observation, record review, and interview the facility failed to notify the physician when Resident (R) 29 had a wound on his left heel. This placed R29 at risk for delayed treatment and impaired wound healing. Findings included: - R29's Electronic Medical Record (EMR) documented R29 had diagnoses of weakness, osteoarthritis (chronic arthritis without inflammation), pain and diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) with diabetic neuropathy (medical term for a condition in which there are problems with nerves in the body; either they have been damaged or are affected by a disease). R29's Quarterly Minimum Data Set (MDS), dated [DATE], documented R29 had a Brief Interview of Mental Status (BIMS) score of five, which indicated severe cognitive impairment. The MDS documented the resident required extensive staff assistance with bed mobility, transfers, dressing, toilet use and personal hygiene, limited staff assistance with locomotion on and off unit, and supervision with eating and used a wheelchair for mobility. The MDS documented R29 had a pressure reducing device on his chair and no pressure ulcers or skin conditions. R29's Activity of Daily Living (ADLs) Care Plan, dated 10/26/22, documented the resident had diagnoses of DM with neuropathy, osteoarthritis, right knee pain, and muscle weakness which contributed to the resident's inability for safe mobility/transfers and activity intolerance. The care plan documented these diagnoses increased R29's risk for pressure injury to vulnerable areas. The care plan instructed staff to assist R29 with ADLs and use a sit to stand lift for transfers. R29's Skin Integrity Care Plan, dated 10/26/22, instructed staff to place creams or ointments on R29's skin to prevent irritation and place a cushion in his chair. The care plan documented R29 had a pressure reduction mattress on his bed but preferred to sleep in his recliner. The care plan instructed staff to assist R29 with all transfers, repositioning for tasks, pressure relief and comfort. It directed staff to observe R29's skin during daily cares and report any concerns to the charge nurse. The care plan lacked documentation on pressure relieving interventions for R29's heels to prevent wounds or pressure ulcers or treatment for the wound. The Braden Scale(tool used to identify a resident's risk of developing a pressure injury) documented R29 had the following scores: 07/21/22 at risk with a score of 18 (which indicated a mild risk for developing a pressure ulcer). 09/20/21 at risk with a score of 16 (which indicated a mild risk for developing a pressure ulcer). The Nurse's Note, dated 12/13/22 at 05:17 AM, documented R29 had a brown/red area to his left heal that was not blanchable and the day shift nurse and the director of nursing were notified. The Skin and Wound Evaluation, dated 12/15/22, documented R29 had a new abrasion (scraping or rubbing away of a surface, such as skin, by friction) to his left heel. The evaluation documented the abrasion measured 1.2 centimeters (cm) long, 2.7 cm wide and 0.1 cm deep. The area had no exudate (drainage), was normal in color, and had no induration (thickening or hardening of tissue) present, no edema (swelling), and no change in temperature. The periwound (area surrounding the wound) was normal. R29 had no pain, and the goal was to monitor and manage. The note recorded wound healing was not acheivable due to R29's untreatable underlying conditions; no dressing was applied. The Nurse's Note, dated 12/18/22 at 04:32 PM, documented R29 had a new discolored skin issue on his left heel. The EMR lacked evidence the physician was notified and lacked documentation of notification to the Registered Dietician (RD) regarding R29's left heel wound to seek input on how to treat it. On 12/21/22 at 10:30 AM, observation revealed R29 sat in a wheelchair in his room wearing shoes on both feet. Licensed Nurse (LN) H asked R29 if she could look at his left foot and he shook his head yes. LN H removed the resident's left shoe and sock to reveal a dark purple area on the bottom of the resident's left heel approximately 3-4 cm long x 2 cm wide, without a dressing. LN H stated she was unable to say what kind of wound R29 had as she was unable to diagnose wounds due to the fact she had no wound care certification. On 12/20/22 at 02:15 PM, LN G stated the wound on the R29's left heel was caused by his shoes rubbing on the area. LN G said he thought staff were treating the area with skin prep (liquid skin barrier). On 12/22/22 at 10:42 AM, LN H stated she was not providing any treatment to the wound on R29's foot but was monitoring it. LN H stated the physician had not been notified regarding R29's left heel wound. When asked what type of wound it was, LN H stated she was not able to diagnose it because she was a licensed practical nurse (LPN). On 12/21/22 at 11:05 AM, Administrative Nurse D verified the physician had not been notified regarding R29's left heel wound and said she expected staff to notify the physician whenever a resident had a new skin issue . Administrative Nurse D stated the facility had a wound nurse that took care of wounds and she did not know what caused the wound. On 12/27/22 at 9:47 AM in a phone interview, Consultant Staff GG stated he was not aware R29 had a wound to his left heel, and he expected staff to notify him right away regarding new skin issues, so treatment could be initiated. The facility's Skin Integrity Policy, revised 07/22, documented the facility would ensure that resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable. The facility failed to ensure R29 received necessary treatment and services to promote healing for his left heel pressure injury. This placed R29 at risk for further injury, delayed healing and wound related pain. Upon request the facility failed to provide a policy regarding physician notification of a wound. The facility failed to immediately notify R29's physician when staff obsercved a wound on R29's left heel. This placed R29 at risk for delayed treatment and impaired wound healing.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review and interview, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review and interview, the facility failed to review and revise Resident (R) 20, and R25's plans of care with resident centered interventions to prevent falls and failed to update R29's care plan for pressure injury to the heel. This deficient practice placed the residents at risk of uncommunicated care needs as related to falls and skin breakdown. Findings included: -The Medical Diagnosis section within R20's Electronic Medical Record (EMR) included diagnoses of Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), fracture (broken bone) of left femur (thigh bone), , nondisplaced fracture of greater trochanter ( top of the thighbone) or right femur, repeated falls, urgency of urination, muscle weakness, lack of coordination, abnormalities of gait and mobility, diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and pain. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R20 had intact cognition, required supervision to limited assistance of one staff member for activities of daily living, was continent of urine and bowel, was not steady, but able to stabilize without staff assistance, and had no functional range of motion impairments. The MDS further documented R20 had pain occasionally, had two or more non-injury falls and one fall with major injury. R20 had occupational and physical therapy treatments. R20's Care Plan initiated 12/29/21 documented R20 had potential injury from falls with the diagnosis of Parkinson's disease, anemia (condition without enough healthy red blood cells to carry adequate oxygen to body tissues), hypothyroidism (condition characterized by decreased activity of the thyroid gland), low back pain, and weakness. These diagnoses could contribute to potential for dizziness, balance instability, and activity intolerance which increased R20's risk of falls and injury. R20 had multiple falls . She was being followed by a neurologist (doctor specializing in brain function) for medication management for Parkinson's disease. The care plan interventions included: Floors would be clutter free. Call light and favored items were within reach and encourage use of call light for assistance as needed. Resident will receive her prescribed pain-relieving medications/treatments as requested/prescribed but within prescribing limitations set by physician. Transferred independently with use of wheeled walker, will call staff presence/assistance if she feels unstable. Independent with use of wheeled walker. The EMR Morse Fall Risk Scale recorded R20 scored at high risk of falling on 02/20/22, 03/30/22, and 10/21/22, and a moderate risk of falling on 06/30/22. On 02/15/22 a History and Physical (H&P) hospital note documented R20 was sent to the hospital after falling at the nursing home facility and suffered a left hip periprosthetic fracture (a broken bone that occurs around the implant to a total hip replacement). The Progress Note, dated 08/30/22, documented R20 self-reported she fell and got herself off the floor. R20 denied hitting her head and reported she just lost her balance. The care plan recorded to continue current plan, and no new intervention implemented. The Progress Note, dated 09/18/22 at 06:30 PM, documented a Certified Nurse Aide (CNA) notified the nurse that R20 was on the floor. R20 reported I lost my balance and complained of right leg pain but refused to go to the emergency room for evaluation. R20's Care Plan lacked a new intervention. The Progress Note, dated 10/10/22 at 11:33 AM, documented R20 was found lying on her left side on the floor in front of the recliner. She reported being unsteady and let herself down on the floor. The note further documented R20 was educated on use of call light when needing to get up. The care plan lacked a new intervention. On 10/17/22 R20's Care Plan documented R20 had a walker and used it independently. R20 left the walker and used furniture in her room at times, and staff needed to encourage and educate her to use walker at all times. The Progress Note, dated 10/27/22 at 07:49 AM, documented the nurse was called to R20's room whereR20 was seated in an upright position in the middle of her room. R20 had been moving around in the room so staff could vacuum and lost her balance. On 10/31/22 R20's Care Plan documented an intervention which directed staff to assist R20 with opening and closing the blinds and remind R20 not to walk backwards and to always use walker when ambulating. The Progress Note, dated 12/02/22 at 11:59 PM, documented R20 was observed on the floor in front of the chair. R20 stated she was shaky and unstable, with no injury reported at that time. The care plan lacked new intervention related to this fall. On 12/19/22 at 11:30 AM, observation revealed R20 independently ambulation from her room towards the dining room, using a four wheeled walker. On 12/21/22 at 07:42 AM, Administrative Nurse F stated some residents were chronic fallers and the staff reviewed interventions and updated the care plans and the root cause analysis. On 12/21/22 at 08:12 AM, Administrative Nurse D stated she did the root cause analysis for the falls, and the nurses and herself were responsible for updating the care plan. Administrative Nurse D stated if a root cause was identified then it was added to the care plan. Administrative Nurse D further stated R20 was very independent and did not always allow staff to implement interventions; R20 chose whether to call for assistance. The facility's Fall Follow-Up Protocol policy, dated 07/2022, documented fall interventions are documented on the care plan with interventions to prevent further falls based on the determined causal factors at the time of the initial fall follow-up. To determine causal factors, a Root Cause Analysis will be conducted initially by the nursing staff and during the fall investigation process. Fall prevention interventions implemented to prevent further falls based on Root Cause Analysis of incident. The facility failed to update R20's care plan with new interventions to prevent further falls, which placed the R20 at risk of further injuries/fractures. - R25's Electronic Medical Record (EMR) documented the resident had diagnoses hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness of one half of the body), and cerebral infarction (sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). R25's Significant Change Minimum Data Set, dated 10/14/22, documented R25 had a Brief Interview of Mental Status score of eight, which indicated severe cognitive impairment. The MDS documented R25 required extensive staff assistance with transfers, dressing, toilet use, limited staff assistance with walk in corridor and room, and personal hygiene, and supervision with locomotion on and off unit, and eating. The MDS documented R25's balance not steady and only able to stabilize with staff assistance. R25's Activity of Daily Living (ADL) Care Area Assessment, (CAA) dated 10/14/22, documented the resident had impaired balance and transition during transfers and functional impairment to his right-side extremities. R25's Fall CAA, dated 10/14/22, documented R25 had impaired gait and mobility and had a history of falls, weakness and physical performance limitations affecting balance, gait , strength and muscle endurance. R25's Cognitive Deficit Care Plan, dated 10/26/22, documented R25 had forgetfulness and difficulty learning/retaining new information and this could increase the resident's risk of falls with injury due to lack of safety awareness and difficulty remembering safety strategies. R25's Fall Care Plan, dated 10/26/22, instructed staff use the following interventions to prevent the resident from falling: Continue to place call pad alarm system in bed, wheelchair, and recliner if he sat in recliner. (initiated 11/15/22) Fall mat alongside of bed when resident is in his bed (initiated 01/30/22) Place pressure call pad system as resident at times forgets to use call light for assistance with transfers/ambulation (initiated 01/30/22) Do not leave resident alone during his assisted activities of daily living (ADLs) and when he is using the bathroom (initiated 01/30/22) Place R25's in lowest position when resident is in it to lessen chance of major injury.( initiated 01/30/22) Staff should ask/prompt resident to use the bathroom before any activity or transfer. (initiated 01/30/22) The fall incident reports documented the resident had uninjured falls on the following dates without interventions put in place to prevent further falls- 08/01/22 at 01:27 AM 10/10/22 at 06:30 PM 11/01/22-at 05:58 AM 11/11/22 at 08:47 AM On 12/15/22 at 11:20 AM, observation revealed R25 sat in a wheelchair in his room with black tennis shoes on with the laces untied. On 12/21/22 at 07:43 AM, Administrative Nurse F stated she was responsible for updating R25's care plan after a fall and verified there were no new interventions put in place to keep R25 from future falls due to he had chronic falls and already had interventions in place such as fall mat, bed in low position etc. On 12/21/22 at 09:26 AM, Administrative Nurse D verified there were no new interventions put in place to keep the resident from future falls. Administrative Nurse D stated when a fall occurred it was put into risk management and added to care plan. Administrative Nurse D said if staff cannot come up with a new intervention, the nurse should let the Administrative Nurse D know. Administrative Nurse D stated sometimes staff just run out of ideas for new interventions. The facility's Fall Follow-Up Protocol policy, dated 07/2022, documented fall interventions are documented on the care plan with interventions to prevent further falls based on the determined causal factors at the time of the initial fall follow-up. To determine causal factors, a Root Cause Analysis will be conducted initially by the nursing staff and during the fall investigation process. Fall prevention interventions implemented to prevent further falls based on Root Cause Analysis of incident The facility failed to update R25's care plan with new interventions to prevent further falls, which placed the R25 at risk of further injuries/fractures. - R29's Electronic Medical Record (EMR) documented R29 had diagnoses of weakness, osteoarthritis (chronic arthritis without inflammation), pain and diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) with diabetic neuropathy (medical term for a condition in which there are problems with nerves in the body; either they have been damaged or are affected by a disease). R29's Quarterly Minimum Data Set (MDS), dated [DATE], documented R29 had a Brief Interview of Mental Status (BIMS) score of five, which indicated severe cognitive impairment. The MDS documented the resident required extensive staff assistance with bed mobility, transfers, dressing, toilet use and personal hygiene, limited staff assistance with locomotion on and off unit, and supervision with eating and used a wheelchair for mobility. The MDS documented R29 had a pressure reducing device on his chair and no pressure ulcers or skin conditions. R29's Activity of Daily Living (ADLs) Care Plan, dated 10/26/22, documented the resident had diagnoses of DM with neuropathy, osteoarthritis, right knee pain, and muscle weakness which contributed to the resident's inability for safe mobility/transfers and activity intolerance. The care plan documented these diagnoses increased R29's risk for pressure injury to vulnerable areas. The care plan instructed staff to assist R29 with ADLs and use a sit to stand lift for transfers. R29's Skin Integrity Care Plan, dated 10/26/22, instructed staff to place creams or ointments on R29's skin to prevent irritation and place a cushion in his chair. The care plan documented R29 had a pressure reduction mattress on his bed but preferred to sleep in his recliner. The care plan instructed staff to assist R29 with all transfers, repositioning for tasks, pressure relief and comfort. It directed staff to observe R29's skin during daily cares and report any concerns to the charge nurse. The care plan lacked documentation on pressure relieving interventions for R29's heels to prevent wounds or pressure ulcers or treatment for the wound. The Braden Scale(tool used to identify a resident's risk of developing a pressure injury) documented R29 had the following scores: 07/21/22 at risk with a score of 18 (which indicated a mild risk for developing a pressure ulcer). 09/20/21 at risk with a score of 16 (which indicated a mild risk for developing a pressure ulcer). The Nurse's Note, dated 12/13/22 at 05:17 AM, documented R29 had a brown/red area to his left heal that was not blanchable and the day shift nurse and the director of nursing were notified. The Skin and Wound Evaluation, dated 12/15/22, documented R29 had a new abrasion (scraping or rubbing away of a surface, such as skin, by friction) to his left heel. The evaluation documented the abrasion measured 1.2 centimeters (cm) long, 2.7 cm wide and 0.1 cm deep. The area had no exudate (drainage), was normal in color, and had no induration (thickening or hardening of tissue) present, no edema (swelling), and no change in temperature. The periwound (area surrounding the wound) was normal. R29 had no pain, and the goal was to monitor and manage. The note recorded wound healing was not acheivable due to R29's untreatable underlying conditions; no dressing was applied. The Nurse's Note, dated 12/18/22 at 04:32 PM, documented R29 had a new discolored skin issue on his left heel. The EMR lacked evidence the physician was notified and lacked documentation of notification to the Registered Dietician (RD) regarding R29's left heel wound to seek input on how to treat it. On 12/21/22 at 10:30 AM, observation revealed R29 sat in a wheelchair in his room wearing shoes on both feet. Licensed Nurse (LN) H asked R29 if she could look at his left foot and he shook his head yes. LN H removed the resident's left shoe and sock to reveal a dark purple area on the bottom of the resident's left heel approximately 3-4 cm long x 2 cm wide, without a dressing. LN H stated she was unable to say what kind of wound R29 had as she was unable to diagnose wounds due to the fact she had no wound care certification. On 12/20/22 at 02:15 PM, LN G stated the wound on the R29's left heel was caused by his shoes rubbing on the area. LN G said he thought staff were treating the area with skin prep (liquid skin barrier). On 12/22/22 at 10:42 AM, LN H stated she was not providing any treatment to the wound on R29's foot but was monitoring it. LN H stated the physician had not been notified regarding R29's left heel wound. When asked what type of wound it was, LN H stated she was not able to diagnose it because she was a licensed practical nurse (LPN). On 12/21/22 at 11:05 AM, Administrative Nurse D verified the physician had not been notified regarding R29's left heel wound and said she expected staff to notify the physician whenever a resident had a new skin issue . Administrative Nurse D stated the facility had a wound nurse that took care of wounds and she did not know what caused the wound. On 12/27/22 at 9:47 AM in a phone interview, Consultant Staff GG stated he was not aware R29 had a wound to his left heel, and he expected staff to notify him right away regarding new skin issues, so treatment could be initiated. The facility did not provide a policy on revision of care plans. The facility failed to update R29's care plan with directions to staff on how to care for R29's left heel wound. This placed the resident at risk for further injury to the wound.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with five residents reviewed for pressure injuries. ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with five residents reviewed for pressure injuries. Based on observation, record review, and interview, the facility failed to ensure one of five residents received necessary treatment and services to promote healing for Resident (R) 29's left heel pressure injury (localized injury to the skin and/or underlying tissue usually over a bony prominence, because of pressure, or pressure in combination with shear and/or friction). This placed R29 at risk for further injury, delayed healing and wound related pain. Findings included: - R29's Electronic Medical Record (EMR) documented R29 had diagnoses of weakness, osteoarthritis (chronic arthritis without inflammation), pain and diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) with diabetic neuropathy (medical term for a condition in which there are problems with nerves in the body; either they have been damaged or are affected by a disease). R29's Quarterly Minimum Data Set (MDS), dated [DATE], documented R29 had a Brief Interview of Mental Status (BIMS) score of five, which indicated severe cognitive impairment. The MDS documented the resident required extensive staff assistance with bed mobility, transfers, dressing, toilet use and personal hygiene, limited staff assistance with locomotion on and off unit, and supervision with eating and used a wheelchair for mobility. The MDS documented R29 had a pressure reducing device on his chair and no pressure ulcers or skin conditions. R29's Activity of Daily Living (ADLs) Care Plan, dated 10/26/22, documented the resident had diagnoses of DM with neuropathy, osteoarthritis, right knee pain, and muscle weakness which contributed to the resident's inability for safe mobility/transfers and activity intolerance. The care plan documented these diagnoses increased R29's risk for pressure injury to vulnerable areas. The care plan instructed staff to assist R29 with ADLs and use a sit to stand lift for transfers. R29's Skin Integrity Care Plan, dated 10/26/22, instructed staff to place creams or ointments on R29's skin to prevent irritation and place a cushion in his chair. The care plan documented R29 had a pressure reduction mattress on his bed but preferred to sleep in his recliner. The care plan instructed staff to assist R29 with all transfers, repositioning for tasks, pressure relief and comfort. It directed staff to observe R29's skin during daily cares and report any concerns to the charge nurse. The care plan lacked documentation on pressure relieving interventions for R29's heels to prevent wounds or pressure ulcers or treatment for the wound. The Braden Scale(tool used to identify a resident's risk of developing a pressure injury) documented R29 had the following scores: 07/21/22 at risk with a score of 18 (which indicated a mild risk for developing a pressure ulcer). 09/20/21 at risk with a score of 16 (which indicated a mild risk for developing a pressure ulcer). The Nurse's Note, dated 12/13/22 at 05:17 AM, documented R29 had a brown/red area to his left heal that was not blanchable and the day shift nurse and the director of nursing were notified. The Skin and Wound Evaluation, dated 12/15/22, documented R29 had a new abrasion (scraping or rubbing away of a surface, such as skin, by friction) to his left heel. The evaluation documented the abrasion measured 1.2 centimeters (cm) long, 2.7 cm wide and 0.1 cm deep. The area had no exudate (drainage), was normal in color, and had no induration (thickening or hardening of tissue) present, no edema (swelling), and no change in temperature. The periwound (area surrounding the wound) was normal. R29 had no pain, and the goal was to monitor and manage. The note recorded wound healing was not acheivable due to R29's untreatable underlying conditions; no dressing was applied. The Nurse's Note, dated 12/18/22 at 04:32 PM, documented R29 had a new discolored skin issue on his left heel. The EMR lacked evidence the physician was notified and lacked documentation of notification to the Registered Dietician (RD) regarding R29's left heel wound to seek input on how to treat it. On 12/21/22 at 10:30 AM, observation revealed R29 sat in a wheelchair in his room wearing shoes on both feet. Licensed Nurse (LN) H asked R29 if she could look at his left foot and he shook his head yes. LN H removed the resident's left shoe and sock to reveal a dark purple area on the bottom of the resident's left heel approximately 3-4 cm long x 2 cm wide, without a dressing. LN H stated she was unable to say what kind of wound R29 had as she was unable to diagnose wounds due to the fact she had no wound care certification. On 12/20/22 at 02:15 PM, LN G stated the wound on the R29's left heel was caused by his shoes rubbing on the area. LN G said he thought staff were treating the area with skin prep (liquid skin barrier). On 12/22/22 at 10:42 AM, LN H stated she was not providing any treatment to the wound on R29's foot but was monitoring it. LN H stated the physician had not been notified regarding R29's left heel wound. When asked what type of wound it was, LN H stated she was not able to diagnose it because she was a licensed practical nurse (LPN). On 12/21/22 at 11:05 AM, Administrative Nurse D verified the physician had not been notified regarding R29's left heel wound and said she expected staff to notify the physician whenever a resident had a new skin issue . Administrative Nurse D stated the facility had a wound nurse that took care of wounds and she did not know what caused the wound. On 12/27/22 at 9:47 AM in a phone interview, Consultant Staff GG stated he was not aware R29 had a wound to his left heel, and he expected staff to notify him right away regarding new skin issues, so treatment could be initiated. The facility's Skin Integrity Policy, revised 07/22, documented the facility would ensure that resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable. The facility failed to ensure R29 received necessary treatment and services to promote healing for his left heel pressure injury. This placed R29 at risk for further injury, delayed healing and wound related pain.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with three reviewed for bowel and bladder and urinar...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents with three reviewed for bowel and bladder and urinary tract infection (UTI-infection of any part of the urinary system). Based on observation, record review, and interview the facility failed to provide appropriate treatment and services to prevent UTIs when staff failed to change gloves during perineal (genital areas) care for Resident (R) 29, who had a history of UTIs. This placed R29 at risk for recurring UTI and related complications. Findings included: - R29's Electronic Medical Record (EMR) documented he had a diagnose of UTIs. R29's Quarterly Minimum Data Set (MDS), dated [DATE], documented R29 required extensive staff to supervision assistance with activities of daily living (ADLs). The MDS documented R29 was frequently incontinent of urine, and occasionally incontinent of bowel. R29's ADLs and Incontinence Care Plan, revised 10/26/22, documented his increased risk of incontinence could increase his risk of skin irritation and breakdown. The care plan instructed staff to assist R29 to and from the bathroom, manage toileting tasks, and ensure to provide him good perineal care. R29's EMR documented he had a UTI on 12/04/21, 05/25/22, and 10/21/22. On 12/19/22 at 01:01 PM, observation revealed R29 sat in a wheelchair in his room. Certified Nurse Aide (CNA) M and CNA N applied gloves, told R29 the procedure, and then transferred the resident using a sit to stand lift into the bathroom. CNA M pulled down R29's pants, removed the wet incontinent liner from his incontinent brief, and placed it in the trash can. Further observation revealed R29 urinated in the toilet. CNAM then asked R29 if he was done, and R29 replied yes. CNA M assisted the resident in standing with the sit to stand lift, CNA N provided perineal care, then ,with the same contaminated gloves, placed a new incontinent liner in the resident's incontinent brief, pulled up the resident's incontinent brief and pants, then removed and discarded gloves. On 12/19/22 at 01:20 PM, CNA N verified she had not changed gloves and performed hand hygiene after providing perineal care and stated she should have. On 12/21/22 at 09:26 AM, Administrative Nurse D stated she expected staff to change gloves between dirty and clean when providing perineal care. The facility's Perineal Care Policy and Procedure, revised 04/22, instructed staff to apply gloves, remove soiled items and assist resident onto a clean soaker pad or transfer to toilet, wash perineal area with soap and water(rinse or pat dry) or facility product as indicated, remove soiled gloves, wash hands, and apply new gloves, then apply clean/dry clothing or undergarments, as needed. The facility failed to appropriate treatment and services to prevent UTIs when staff failed to change gloves after providing perineal care for R29, and with the same contaminated gloves, applied new incontinent liner, brief, and touched his clothing. This placed the resident at increased risk for UTI.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents, of which five were reviewed for unnecessary medicat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents, of which five were reviewed for unnecessary medications. Based on observation, record review, and interview, the facility failed to obtain a stop date for Resident (R) 17 for use of as needed (PRN) antianxiety (class of medications that calm and relax people with excessive anxiety, nervousness, or tension) medication, which placed R17 at risk of receiving unnecessary psychotropic (medication that affects a person's mental status) medication. Findings included: - The Medical Diagnosis section within R17's Electronic Medical Record (EMR) included diagnoses of atrial fibrillation (rapid, irregular heartbeat), weakness, repeated falls, pain due to trauma and anxiety disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R17 had intact cognition, required extensive assistance of one staff for activities of daily living, received scheduled and PRN pain medication, and had two or more non-injury falls. The MDS further documented R17 received a diuretic (medication to promote the formation and excretion of urine), opioid (medication used to treat moderate to severe pain) and antianxiety medication during the seven day look back period. The Mood State Care Area Assessment (CAA), dated 07/21/22, documented R17 had a lack of interest in activities, anxiety, and self-isolation. The Medication Care Plan, dated 10/17/22, documented the medication regime was reviewed monthly by a consulting pharmacist. The Physician Order, dated 09/12/22, directed staff to administer Ativan (antianxiety medication) 0.5 milligrams (mg) tablet by mouth every four hours as needed for anxiety. The order lacked a stop date. Review of the electronic Medication Administration Record (MAR) documented the use of Ativan: September 14 and 30, 2022. October 4, 7, 14, and 16, 2022. November 4, 5, 8, and 19, 2022 December 1, 5, and 16, 2022. The Pharmacy Review Progress Notes documented PRN lorazepam (Ativan) ordered 09/12/22 was beyond the 14-day limit and required documentation of need and duration of use on 10/03/22, 11/01/22, and 12/01/22. On 12/21/22 at 08:15 AM, Administrative Nurse D reported the pharmacist reported findings to the facility and the physician, then Administrative Nurse D also sent a fax to the physician in addition to the pharmacist doing so. Administrative Nurse D verified the physician had not replied to the three previous months of recommendation and she would call the physician to follow up. The facility's Psychotropic Medication Use policy, dated 07/2022, documented The Centers for Medicare and Medicaid Services (CMS) regulations state that each resident's drug regimen must be free from unnecessary drugs and define what is considered and an unnecessary drug. The elder's need for the psychotropic medication will be monitored, as well as when the elder received optional benefits from the medication and when the medication dose can be lowered, and both the physician and the nursing staff will evaluate the effectiveness of PRN orders for psychotropic drugs to manage behavior. Any psychotropic ordered by a physician as an emergency treatment for behaviors will have an automatic 72 hour stop order, during which time the physician and nursing staff will assess the potential root causal factors for the behaviors and potential behavioral and environmental interventions which may replace or be used as adjunct therapy for the behaviors. The facility failed to obtain a stop date for R17's PRN Ativan as recommended by the pharmacist and required by the Centers for Medicare and Medicaid Services (CM)S, which placed the resident at risk of receiving unnecessary psychotropic medication.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to store paints and glue securely and failed to lock an unalarmed exit door during extremely cold weather which was accessible to two cognitively-impaired independently mobile residents. The facility further failed to investigate and identify causative factors and implement meaningful resident centered interventions to prevent falls for Resident (R)20, R25, and R29. This placed the affected residents at risk for falls and fall related injuries. Findings included: - On 12/15/22 at 08:58 AM, observation in the unlocked nourishment room revealed the following: Four (4-ounce) bottles of acrylic glue, which label read not intended for use with children without adult supervision. Numerous (eight oz.) different colored bottles of acrylic paint, which label read choking hazard small parts not for children. On 12/15/22 at 08:58 AM, Activity Z verified the above findings and stated the products above should be stored in a locked room and locked the nourishment door. On 12/15/22 at 9:30 PM, Administrative Nurse D stated the items above should be stored in a locked room. The facility's Safe Use of Chemicals Policy, revised 07/22, documented all chemical would be stored in a locked cabinet when not in use. The facility failed to provide an environment free of accident hazards to prevent an avoidable accident, when staff left paint and glue in an unlocked nourishment room. This placed the two cognitively impaired, independently mobile, residents at risk for accidents. - On 12/15/22 at 09:21 AM, in the unlocked family room the exit door opened readily upon pushing and no alarm sounded. The exit door opened to a gaited outside area. According to accucheck. com it was 38 degrees Fahrenheit (F). On 12/15/22 at 09:21 AM, Maintenance Staff (MS) U and Administrative Nurse D verified the alarm was not working on the exit door in the family room and the door was unlocked. MS U stated he would check the battery and replace it if it was bad. On 12/15/22 12:34 PM MS U stated he replaced the battery in the exit door alarm in the family room, it still was not working, so he called the alarm company to come out and fix the door alarm. MS U stated he was not sure when the company would be out to fix the alarm. On 12/15/22 at 12:42 PM MS V stated he had contacted the door alarm company and left a message and they had not called back yet. MS V stated he was fairly new and did not know when the last time staff checked the family room exit door alarm. He stated the family room door should be locked when not in use. On 12/15/22 at 12:48 PM, observation revealed the family room door unlocked without staff present. On 12/15/22 03:22 PM, Administrative Nurse D verified the family room entrance door was unlocked without staff present and stated it should be locked until the alarm was fixed. She pulled the door shut and locked it and said she would go notify staff to keep it locked. Review of the Monthly Preventative Maintenance Package-A Checklist, dated November 2022, documented the family room door alarm was last checked on 11/11/22. On 12/21/22 at 09:26 AM, Administrative Nurse D stated she expected maintenance to determine how often the doors alarms were checked. The facility's Alarm System For Exterior Doors Policy, revised 06/22, documented maintenance staff would check each door alarm monthly and document accordingly. The facility failed to ensure it remained free of accident hazards, when staff left the family room exit door unlocked and unattended without a working exit door alarm. This placed the two cognitively impaired independently mobile residents in the main facility at risk for harm. - The Medical Diagnosis section within R20's Electronic Medical Record (EMR) included diagnoses of Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), fracture (broken bone) of left femur (thigh bone), , nondisplaced fracture of greater trochanter ( top of the thighbone) or right femur, repeated falls, urgency of urination, muscle weakness, lack of coordination, abnormalities of gait and mobility, diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and pain. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R20 had intact cognition, required supervision to limited assistance of one staff member for activities of daily living, was continent of urine and bowel, was not steady, but able to stabilize without staff assistance, and had no functional range of motion impairments. The MDS further documented R20 had pain occasionally, had two or more non-injury falls and one fall with major injury. R20 had occupational and physical therapy treatments. R20's Care Plan initiated 12/29/21 documented R20 had potential injury from falls with the diagnosis of Parkinson's disease, anemia (condition without enough healthy red blood cells to carry adequate oxygen to body tissues), hypothyroidism (condition characterized by decreased activity of the thyroid gland), low back pain, and weakness. These diagnoses could contribute to potential for dizziness, balance instability, and activity intolerance which increased R20's risk of falls and injury. R20 had multiple falls. She was being followed by a neurologist (doctor specializing in brain function) for medication management for Parkinson's disease. The care plan interventions included: Floors would be clutter free. Call light and favored items were within reach and encourage use of call light for assistance as needed. Resident will receive her prescribed pain-relieving medications/treatments as requested/prescribed but within prescribing limitations set by physician. Transferred independently with use of wheeled walker, will call staff presence/assistance if she feels unstable. Independent with use of wheeled walker. The EMR Morse Fall Risk Scale recorded R20 scored at high risk of falling on 02/20/22, 03/30/22, and 10/21/22, and a moderate risk of falling on 06/30/22. On 02/15/22 a History and Physical (H&P) hospital note documented R20 was sent to the hospital after falling at the nursing home facility and suffered a left hip periprosthetic fracture (a broken bone that occurs around the implant to a total hip replacement). The Progress Note, dated 08/30/22, documented R20 self-reported she fell and got herself off the floor. R20 denied hitting her head and reported she just lost her balance. The care plan recorded to continue current plan, and no new intervention implemented. The Progress Note, dated 09/18/22 at 06:30 PM, documented a Certified Nurse Aide (CNA) notified the nurse that R20 was on the floor. R20 reported I lost my balance and complained of right leg pain but refused to go to the emergency room for evaluation. R20's Care Plan lacked a new intervention. The Progress Note dated 09/19/22 at 10:37 AM, documented R20 complained of right hip pain with moving hip in flexion, but no pain when sitting. The note further documented an order for a mobile right hip x-ray. The Progress Note, date 09/19/22 at 04:14 PM, documented R20 had an acute transverse (a break is across a bone) fracture through the greater trochanter. The Progress Note dated 10/10/22 at 11:33 AM, documented R20 was found lying on her left side on the floor in front of the recliner. She reported being unsteady and let herself down on the floor. The note further documented R20 was educated on use of call light when needing to get up. The care plan lacked a new intervention. On 10/17/22 R20's Care Plan documented R20 had a walker and used it independently. R20 left the walker and used furniture in her room at times, and staff needed to encourage and educate her to use walker at all times. The Progress Note, dated 10/27/22 at 07:49 AM, documented the nurse was called to R20's room whereR20 was seated in an upright position in the middle of her room. R20 had been moving around in the room so staff could vacuum and lost her balance. On 10/31/22 R20's Care Plan documented an intervention which directed staff to assist R20 with opening and closing the blinds and remind R20 not to walk backwards and to always use walker when ambulating. The Progress Note, dated 12/02/22 at 11:59 PM, documented R20 was observed on the floor in front of the chair. R20 stated she was shaky and unstable, with no injury reported at that time. The care plan lacked new intervention related to this fall. The Physician Progress Note dated 12/14/22 at 10:41 AM, documented R20 fell on [DATE] and injured her left knee, the Xray showed a possible non-displaced fracture on inferior (lower) patella (kneecap). The CT scan (medical imaging technique used to obtain detailed internal images of the body), dated 12/14/22, documented R20 fell one week ago and had left sided knee pain. The impression documented a non-displaced fracture of the patella (knee) appearing to involve the anterior (front) and inferior aspect, does not appear greatly displaced and does appear to be acute. On 12/19/22 at 11:30 AM, observation revealed R20 independently ambulation from her room towards the dining room, using a four wheeled walker. On 12/21/22 at 07:42 AM, Administrative Nurse F stated some residents were chronic fallers and the staff reviewed interventions and updated the care plans and the root cause analysis. On 12/21/22 at 08:12 AM, Administrative Nurse D stated she did the root cause analysis for the falls, and the nurses and herself were responsible for updating the care plan. Administrative Nurse D stated if a root cause was identified then it was added to the care plan. Administrative Nurse D further stated R20 was very independent and did not always allow staff to implement interventions, R20 chose whether to call for assistance. The facility's Fall Follow-Up Protocol policy, dated 07/2022, documented fall interventions are documented on the care plan with interventions to prevent further falls based on the determined causal factors at the time of the initial fall follow-up. To determine causal factors, a Root Cause Analysis will be conducted initially by the nursing staff and during the fall investigation process. Fall prevention interventions implemented to prevent further falls based on Root Cause Analysis of incident. The facility failed to identify and implement interventions to prevent further falls, which placed R20 at risk of further injuries/fractures. - R25's Electronic Medical Record (EMR) documented the resident had diagnoses hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness of one half of the body), and cerebral infarction (sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). R25's Significant Change Minimum Data Set, dated 10/14/22, documented R25 had a Brief Interview of Mental Status score of eight, which indicated severe cognitive impairment. The MDS documented R25 required extensive staff assistance with transfers, dressing, toilet use, limited staff assistance with walk in corridor and room, and personal hygiene, and supervision with locomotion on and off unit, and eating. The MDS documented R25's balance not steady and only able to stabilize with staff assistance. R25's Activity of Daily Living (ADL) Care Area Assessment, (CAA) dated 10/14/22, documented the resident had impaired balance and transition during transfers and functional impairment to his right-side extremities. R25's Fall CAA, dated 10/14/22, documented R25 had impaired gait and mobility and had a history of falls, weakness and physical performance limitations affecting balance, gait , strength and muscle endurance. R25's Cognitive Deficit Care Plan, dated 10/26/22, documented R25 had forgetfulness and difficulty learning/retaining new information and this could increase the resident's risk of falls with injury due to lack of safety awareness and difficulty remembering safety strategies. R25's Fall Care Plan, dated 10/26/22, instructed staff use the following interventions to prevent the resident from falling: Continue to place call pad alarm system in bed, wheelchair, and recliner if he sat in recliner. (initiated 11/15/22) Fall mat alongside of bed when resident is in his bed (initiated 01/30/22) Place pressure call pad system as resident at times forgets to use call light for assistance with transfers/ambulation (initiated 01/30/22) Do not leave resident alone during his assisted activities of daily living (ADLs) and when he is using the bathroom (initiated 01/30/22) Place R25's in lowest position when resident is in it to lessen chance of major injury.( initiated 01/30/22) Staff should ask/prompt resident to use the bathroom before any activity or transfer. (initiated 01/30/22) The fall incident reports documented the resident had uninjured falls on the following dates without interventions put in place to prevent further falls- 08/01/22 at 01:27 AM 10/10/22 at 06:30 PM 11/01/22-at 05:58 AM 11/11/22 at 08:47 AM On 12/15/22 at 11:20 AM, observation revealed R25 sat in a wheelchair in his room with black tennis shoes on with the laces untied. On 12/21/22 at 07:43 AM, Administrative Nurse F stated she was responsible for updating R25's care plan after a fall and verified there were no new interventions put in place to keep R25 from future falls due to he had chronic falls and already had interventions in place such as fall mat, bed in low position etc. On 12/21/22 at 09:26 AM, Administrative Nurse D verified there were no new interventions put in place to keep the resident from future falls. Administrative Nurse D stated when a fall occurred it was put into risk management and added to care plan. Administrative Nurse D said if staff cannot come up with a new intervention, the nurse should let the Administrative Nurse D know. Administrative Nurse D stated sometimes staff just run out of ideas for new interventions. The facility's Fall Follow-Up Protocol policy, dated 07/2022, documented fall interventions are documented on the care plan with interventions to prevent further falls based on the determined causal factors at the time of the initial fall follow-up. To determine causal factors, a Root Cause Analysis will be conducted initially by the nursing staff and during the fall investigation process. Fall prevention interventions implemented to prevent further falls based on Root Cause Analysis of incident The facility failed to identify and implement interventions to prevent further falls, which placed R25 at risk of further injuries/fractures. - R29's Electronic Medical Record (EMR) documented he had diagnoses of osteoarthritis (chronic arthritis without inflammation), pain in left arm and right knee, and history of repeated falls. R29's Quarterly Minimum Data Set, (MDS), dated [DATE], documented R29 had a Brief Interview of Mental Status (BIMS) of five, which indicated severe cognitive impairment. The MDS documented the resident required extensive staff assistance with bed mobility, transfer, dressing, toilet use, and personal hygiene, limited staff assistance with locomotion on and off unit, and supervision with eating. The MDS documented R29's balance was not steady, he was only able to stabilize with staff assistance and had lower extremity impairment on both sides. R29's Fall Care Plan, revised 10/26/22, documented the following interventions for preventing a fall: Fall mat when resident was in bed. (initiated 06/28/22) Adequate lighting. (initiated on 12/15/22) Floors would be kept clutter free (initiated on 12/15/21) Call light and favored items within reach at all times (initiated on 12/15/21) The Morse Fall Scale (rapid and simple method of assessing a patient's likelihood of falling) documented R29 had scores for the following dates for his risk for falls: 09/20/21- 55 high risk for falling 03/30/33-30 moderate risk for falling 06/30/22- 50 high risk for falling 10/17/22- 15 low risk for falling R29's EMR documented he had an unwitnessed uninjured fall on 11/22/22 at 06:31 AM and no new intervention were placed to prevent R29 from future falls. On 12/15/22 at 02:52 PM, observation revealed R29 sat in a recliner in his room with foot rest up, call light clipped to left arm of recliner on his blanket. On 12/21/22 at 07:43 AM, Administrative Nurse F stated she was responsible for updating R29's care plan after a fall and verified there were no new interventions put in place to keep R29 from future falls due to he had chronic falls and already had interventions in place. On 12/21/22 at 09:26 AM, Administrative Nurse D verified there were no new interventions put in place to keep the resident from future falls. Administrative Nurse D stated when a fall occurred it was put into risk management and added to care plan. Administrative Nurse D said if staff cannot come up with a new intervention, the nurse should let the Administrative Nurse D know. Administrative Nurse D stated sometimes staff just run out of ideas for new interventions. The facility's Fall Follow-Up Protocol policy, dated 07/2022, documented fall interventions are documented on the care plan with interventions to prevent further falls based on the determined causal factors at the time of the initial fall follow-up. To determine causal factors, a Root Cause Analysis will be conducted initially by the nursing staff and during the fall investigation process. Fall prevention interventions implemented to prevent further falls based on Root Cause Analysis of incident The facility failed to identify and implement interventions to prevent further falls for R29, which placed the R29 at risk of further injuries/fractures.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to store drugs and biologicals under proper tempera...

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The facility had a census of 38 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to store drugs and biologicals under proper temperature controls in one of two medication rooms. This placed the affected residents at risk for ineffective medication regimen. Findings included: - On 012/15/22 at 09:00 AM, observation during initial tour of the medication room in the main building revealed the temperature log for the medication refrigerator lacked daily temperatures for 11 days in October 2022, six days in November 2022, and three days in December. On 12/15/22 at 09:00 AM, Licensed Nurse (LN) E verified there were missing days on the medication refrigerator temperature log. LN E stated evening shift staff were responsible for checking the refrigerator temperatures. On 12/21/22 at 10:30 AM, Administrative Nurse D stated that she expected nursing staff to check the temperatures of the medication refrigerator in the medication room daily to ensure it was running at the appropriate temperature for medication storage. The facility's Thermometers in Refrigerators and Freezers policy, dated October 2018, documented monitoring was done to maintain temperatures at recommended levels in refrigerators and freezers. Temperature readings are be taken at least once daily. The temperatures for refrigerators shall not exceed 38 degrees and the freezers shall not exceed 0 degrees. If the temperatures did not meet the parameters, Environmental Services team would be notified immediately. The facility failed to store drugs and biologicals under proper temperature controls, placing the residents at risk for receiving ineffective medications.
Jul 2021 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

The facility reported a census of 46 residents. Based on record review and interview, the facility failed to provide Notice to Medicare Provider Non-coverage (NOMNC) to two of the three residents revi...

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The facility reported a census of 46 residents. Based on record review and interview, the facility failed to provide Notice to Medicare Provider Non-coverage (NOMNC) to two of the three residents reviewed, of his or her right to an expedited review of a services termination for Resident (R)18 and R34. Findings included: - The SNF [skilled nursing facility] Beneficiary Protection Notification Review, revealed that Resident (R)34's last covered day of skilled services ended on 04/19/21 and the facility initiated the discharge from Medicare A services when benefit days were not exhausted. The facility failed to provide R34 a NOMNC prior to discharge from skilled services. The SNF Beneficiary Protection Notification Review, revealed that Resident (R)18's last covered day of skilled services ended on 04/29/21 and the facility initiated the discharge from Medicare A services when benefit days were not exhausted. The facility failed to provide R 18 a NOMNC prior to discharge from skilled services On 07/29/21 at 10:05 AM, Social Services staff X, stated that she only provided an Advanced Beneficiary Notice when residents with a planned discharge from skilled services had days remaining. On 07/29/21 at 10:19 AM, Administrative Staff A stated she expected the NOMNC to be provided when appropriate. The facility policy Medicare Denial Notices, dated 12/03/19, indicated that when a resident no longer required skilled services provided as a Medicare benefit, the social service director, as assigned by the facility administrator will issue a Notice of Denial Medicare Coverage letter no later than three calendar days prior to the planned discharge. The denial letter will contain both CMS (Centers for Medicare and Medicaid Services) form 10123 (NOMNC) and CMS form 10055 (Advanced Beneficiary Notice). The facility failed to provide NOMNC which included the residents' right to an expedited review of a services termination for R18 and R34.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review, including Resident (R)195 reviewed for baseline care...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review, including Resident (R)195 reviewed for baseline care plan. Based on observation, record review and interview, the facility failed to provide the resident and the resident representative with a baseline care plan summary following admission to the facility. Findings included: - The Notes, dated 07/20/21, for Resident (R)195, revealed he admitted to the facility on [DATE]. The Nursing Home admission Orders, dated 07/20/21, included diagnoses of anemia (condition without enough healthy red blood cells to carry adequate oxygen to body tissues), weakness, gastro esophageal reflux disease (GERD- backflow of stomach contents to the esophagus), weight loss, diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), Vitamin B12 deficiency, Benign prostatic hyperplasia/hypertrophy(BPH, non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary frequency and urinary tract infections), hypertension (elevated blood pressure), and joint pain. The Care Plan, dated 07/20/21, revealed a baseline care plan for R195, but lacked signature of the resident and the representative, and the staff did not answer the question if the resident understood the care plan. Review of the medical record from the time of admission lacked documentation that the facility provided a baseline care plan summary to the resident and the representative. On 07/26/21 at 03:35 PM, unidentified family member LL stated R195 was in the facility for six days and did not recall having a care plan meeting yet with the facility and did not receive a summary of his care. On 07/28/21 at 04:10 PM, Administrative Nurse E stated that the licensed nurses completed the baseline care plans. On 07/28/21 at 04:46 PM Licensed Nurse (LN) H stated that nurses complete a baseline care plan and within a few days they have the resident and their representative sign, and the department heads have a meeting with them when the resident first comes into the facility. On 07/29/21 at 09:59 AM, LN G stated that she only provided a summary of the baseline care plan if the resident/representative asked for it. On 07/29/21 at 10:02 AM, Social Services staff X stated that she does not participate in the baseline care plan process. She talked to the resident and their family at admission, and the nurse went over the medications and treatments, and she went over what goals and discharge plans. On 07/29/21 at 03:57 PM, Administrative Nurse D confirmed the medical record for R195 contained a baseline care plan but lacked documentation that the facility provided a baseline care plan summary to the resident/family/resident representative. The facility policy, dated 01/20/20, included a written summary of the Baseline Care Plan will be presented to the resident and /or their representative prior to completion of the comprehensive care plan if so desired. Documentation must be made in the chart that summary was offered to the resident and/or their representative. The facility failed to provide the resident and the resident representative with a baseline care plan summary following admission to the facility that included R195's goals, medications and dietary instructions, and any services and treatments to be administered by the facility and personnel acting on behalf of the facility.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review. Based on observation, interview, and record review, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review. Based on observation, interview, and record review, the facility failed to revise Resident (R)25's care plan following falls. Findings included: - The Physician Orders, dated 06/21/21, for Resident (R)25, included diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain ) of the knee, weakness, pain in left hip, pain in left knee, muscle weakness, and dementia (progressive mental disorder characterized by failing memory, confusion). The Quarterly Minimum Data Set (MDS), dated [DATE], assessed R25 with a Brief Interview of Mental Status (BIMS) score of 14, which indicated cognition intact. R25 required limited assistance of one staff for bed mobility, transfers, toilet use, walking in room, and locomotion on and off unit. She required supervision and setup for walking in the corridor, extensive assist of one staff for dressing, and used a walker for mobility. R25's balance during transitions and walking were not steady and was only able to stabilize with staff assistance. She had two or more non-injury falls since the prior assessment. The Annual MDS, dated 06/21/21, assessed R25 with a BIMS score of 12, which indicated moderate cognitive impairment. She used a walker and a wheelchair for mobility and had one fall with injury that was not major. Her assistance with cares, balance during transitions and walking, and falls with no injury did not change from the prior MDS assessment. The Falls Care Area Assessment (CAA), dated 06/28/21, revealed that R25's BIMS score indicated some cognitive impairment. Her diagnosis of Atrial fibrillation (rapid, irregular heart) contributed to impaired circulation, therefore impaired oxygenation of blood to organs and tissues, which could contribute to confusion and activity intolerance. R25 had pain at knees which could affect her balance and gait. These factors increased her risk of falls with injury. The Care Plan, dated 07/06/21, included R25 had a potential for injury related to falls and included these interventions: 1. On 10/06/20 15-minute visual checks. The staff discontinued the intervention on 03/17/21. 2. On 08/13/20, transfer with use of gait belt and front wheeled walker with use of gait belt for mobility. The floors to her room were to be kept uncluttered and her favored items to be in reach as well as the call light. A note to be in place to her walker as a visual cue to remember to use the walker when walking. 3. On 09/15/20, R25's door will be kept ajar for ease of safety observation. 4. On 10/06/20, a pressure call pad to be used as R25 forgets to call for staff assistance. 5. On 10/09/20, the staff were to not hook the call light cord to her walker due to her fall risk. 6. On 10/18/20, R25 to have a winged mattress (elevated sides at the head and the foot of the bed) to define the edge of the bed. 7. On 12/16/20, R25 to have a call light pendant for use. 8. On, 06/16/21, R25 to have Dycem (a non-slip material) in place to the seat of her wheelchair to prevent sliding out of her wheelchair. 9. On 06/26/21, R25's wheelchair to be kept in the hallway to prevent her from transferring herself without staff assistance to decrease fall risk. Review of R25's electronic medical record (EMR), revealed R25 fell on these dates: 01/29/21 at 07:46 PM, 01/29/21 at 09:29 PM, 05/27/21 at 09:10 PM, 06/15/21 at 09:10 PM, 06/25/21 at 08:25 PM, and 07/03/21 at 06:45 PM. The Care Plan lacked an intervention to prevent further falls following the fall on 01/29/21 at 07:46 PM. The Care Plan lacked an intervention to prevent further falls and 15-minute checks were in place on the care plan prior to the fall on 01/29/21 at 09:29 PM. The Care Plan lacked a new intervention to prevent further falls following the fall on 07/03/21. On 07/29/21 at 09:44 AM, R25's daughter arrived to her room and placed the walker in front of her, when R25 stood up her alarm sounded and staff responded right away. On 07/29/21 at 02:54 PM, Licensed Nurse (LN) G, stated after a resident fall, we come up with a new intervention to prevent falls and the intervention then goes on the care plan. If the intervention was not on the care plan staff would communicate to Administrative Nurse D or Administrative Nurse E so they can add the intervention to the care plan. On 07/29/21 at 03:15 PM, Administrative Nurse E stated when a resident had a fall, the nurses add the intervention to the care plan. The interdisciplinary team reviewed the falls and try to make sure an intervention was in place. On 07/29/21 at 03:34 PM, Administrative Nurse D stated when a resident falls, the nurse was to put a new intervention on the care plan, if they do not know how to add the intervention to the care plan then they include the intervention in the fall packet they completed when a resident falls. On 07/29/21 at 04:04 PM, Administrative Nurse E stated that the care plan lacked interventions for the falls on 01/29/21, the fall on 05/27/21, and the fall on 07/03/21. The facility policy Care Planning Policy, dated 01/20/20, included that care plans will be updated as needed with interventions pertaining to changes such as fall approaches, accidents, incidents, etc. The facility failed to revise one Resident (R)25's care plan following falls.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review including two residents reviewed for falls. Based on ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review including two residents reviewed for falls. Based on observation, interview, and record review, the facility failed to implement new interventions for one Resident (R)25 following falls. Findings included: - The Physician Orders, dated 06/21/21, for Resident (R)25, included diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain ) of the knee, weakness, pain in left hip, pain in left knee, muscle weakness, and dementia (progressive mental disorder characterized by failing memory, confusion). The Quarterly Minimum Data Set (MDS), dated [DATE], assessed R25 with a Brief Interview of Mental Status (BIMS) score of 14, which indicated cognition intact. R25 required limited assistance of one staff for bed mobility, transfers, toilet use, walking in room, and locomotion on and off unit. She required supervision and setup for walking in the corridor, extensive assist of one staff for dressing, and used a walker for mobility. R25's balance during transitions and walking were not steady and was only able to stabilize with staff assistance. She had two or more non-injury falls since the prior assessment. The Annual MDS, dated 06/21/21, assessed R25 with a BIMS score of 12, which indicated moderate cognitive impairment. She used a walker and a wheelchair for mobility and had one fall with injury that was not major. Her assistance with cares, balance during transitions and walking, and falls with no injury did not change from the prior MDS assessment. The Falls Care Area Assessment (CAA), dated 06/28/21, revealed that R25's BIMS score indicated some cognitive impairment. Her diagnosis of Atrial fibrillation (rapid, irregular heart) contributed to impaired circulation, therefore impaired oxygenation of blood to organs and tissues, which could contribute to confusion and activity intolerance. R25 had pain at knees which could affect her balance and gait. These factors increased her risk of falls with injury. The Care Plan, dated 07/06/21, included R25 had a potential for injury related to falls and included these interventions: 1. On 10/06/20 15-minute visual checks. The staff discontinued the intervention on 03/17/21. 2. On 08/13/20, transfer with use of gait belt and front wheeled walker with use of gait belt for mobility. The floors to her room were to be kept uncluttered and her favored items to be in reach as well as the call light. A note to be in place to her walker as a visual cue to remember to use the walker when walking. 3. On 09/15/20, R25's door will be kept ajar for ease of safety observation. 4. On 10/06/20, a pressure call pad to be used as R25 forgets to call for staff assistance. 5. On 10/09/20, the staff were to not hook the call light cord to her walker due to her fall risk. 6. On 10/18/20, R25 to have a winged mattress (elevated sides at the head and the foot of the bed) to define the edge of the bed. 7. On 12/16/20, R25 to have a call light pendant for use. 8. On, 06/16/21, R25 to have Dycem (a non-slip material) in place to the seat of her wheelchair to prevent sliding out of her wheelchair. 9. On 06/26/21, R25's wheelchair to be kept in the hallway to prevent her from transferring herself without staff assistance to decrease fall risk. Review of R25's electronic medical record (EMR), revealed R25 fell on these dates: 01/29/21 at 07:46 PM, 01/29/21 at 09:29 PM, 05/27/21 at 09:10 PM, 06/15/21 at 09:10 PM, 06/25/21 at 08:25 PM, and 07/03/21 at 06:45 PM. The Notes, dated 01/29/21 at 07:46 PM, revealed R25 was found on the floor in her room and stated she hit her head, the staff found a small goose egg on the back of her head that measured 1.0 centimeters (cm) by 1.0 cm. R25 reported she was leaning on the brown table to close her blinds and the table moved and she fell to the floor. The Care Plan lacked an intervention to prevent further falls following the fall on 01/29/21 at 07:46 PM. The Notes, dated 01/29/21 at 09:29 PM, revealed that R25 was found sitting on the floor in her room, her walker was next to the wall away from her. R25 reported that she stood up to walk, but her legs were too weak, and she slipped to the floor. She stated that she hit her head, but nothing hurt, and the nurse did not find any injuries. The staff placed R25 on 15-minute checks and encouraged her to call for assistance when she needed to get up. The Care Plan lacked an intervention to prevent further falls and 15-minute checks were in place on the care plan prior to the fall. The Notes, dated 05/27/21 at 10:38 PM, revealed R25 fell at approximately 09:10 PM, her call light/pressure alarm was sounding and when staff approached her room her walker blocked the doorway and she was lying on the floor on her back with her head propped up against a dresser. R25 stated she was trying to get in her wheelchair, it rolled away from her, and she fell to the floor. R25 had an abrasion measuring approximately 2.5 cm by 1.25 cm to her mid lower back and a 1.0 cm diameter knot to the left base of her skull that the resident reported it had been there for years. R25 stated she bumped her head and she received a medication that thins the blood; therefore, she was sent to the emergency room for evaluation and treatment if needed. The staff determined the root cause of her fall was intermittent confusion and her unawareness of her limitations due to having a urinary tract infection. The intervention included in the notes for the fall was that R25 would complete the course of an antibiotic Cephalexin (medication used to treat infections). The facility failed to implement an immediate intervention to prevent further falls. The Notes, on 07/03/21 at 09:31 PM, revealed R25 fell approximately at 06:45 PM in the C hallway. R25 stated she got up to chase after a resident that came in her room and stole her things. She was found lying on her right side holding her head and claimed to have hit her head. The staff found a contusion (bruise) in the middle of the back of her head and she complained of head and right hip pain. The chair alarm did not go off when she got up, but it was plugged in and on. The Care Plan lacked a new intervention to prevent further falls following the fall on 07/03/21. On 07/29/21 at 09:44 AM, R25's daughter arrived to her room and placed the walker in front of her, when R25 stood up her alarm sounded and staff responded right away. On 07/29/21 at 01:58 PM, Certified Nurse Aide (CNA) O stated that after a resident falls the staff get together as a group and discuss why the resident may have fallen and talk about what could be done to keep them from falling again. On 07/29/21 at 02:54 PM, Licensed Nurse (LN) G, stated after a resident falls, sometimes the staff will meet as a group to try to figure out what the resident was doing if they were unable to say what happened, and would come up with a new intervention to prevent falls. The intervention then goes on the care plan and if the intervention was not on the care plan staff would communicate to Administrative Nurse D or Administrative Nurse E so they can add the intervention to the care plan. On 07/29/21 at 03:15 PM, Administrative Nurse E stated when a resident falls, the nurses should answer the five why's and come to a conclusion on what might help prevent a reoccurring fall. The nurses add the intervention to the care plan. The interdisciplinary team reviews the falls and try to make sure an intervention was in place. Administrative Nurse E confirmed the intervention for the fall on 05/27/21 was not an appropriate intervention to prevent further falls and should have had an intervention in place to keep the wheelchair from rolling. She also verified the intervention for 15-minute checks following one of her falls on 01/29/21 was a duplicate intervention. On 07/29/21 at 03:34 PM, Administrative Nurse D stated when a resident falls, the nurse was to put a new intervention on the care plan, if they do not know how to add the intervention to the care plan then they include the intervention in the fall packet they completed when a resident falls. Administrative Nurse D confirmed that an antibiotic was not an appropriate intervention to prevent further falls. On 07/29/21 at 04:04 PM, Administrative Nurse E stated that the care plan lacked interventions for the falls on 01/29/21, the fall on 05/27/21, and the fall on 07/03/21. The facility policy Fall Follow-up Protocol, dated 02/03/21, included that fall interventions are documented on the care plan with interventions to prevent further falls based on the determined casual factors at the time of the initial follow-up. The facility failed to implement new interventions and appropriate interventions for one Resident (R)25 following falls to prevent reoccurring falls.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review including one resident reviewed for respiratory care....

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 46 residents with 21 selected for review including one resident reviewed for respiratory care. Based on observation, interview, and record review, the facility failed to properly store oxygen tubing and suction machine tubing, failed to change out the oxygen concentrator humidifier bottle, and failed to change/clean the suction machine canister. These practices increased the risk of Resident (R)38 developing a respiratory infection. Findings included: - The Physician Orders, dated 07/06/21, for Resident (R)38, included diagnoses of obstructive sleep apnea (disorder of sleep characterized by periods without respirations), and hypoxia (inadequate supply of oxygen). The Significant Change Minimum Data Set (MDS), dated [DATE], assessed R38 with a Brief Interview of Mental Status, (BIMS) score of nine, which indicated moderate cognitive impairment and used oxygen while and while not a resident. The Quarterly MDS, dated 07/09/21, assessed R38 with the same BIMS score and did not require oxygen. The Care Plan, dated 04/24/21, indicated that R38 had use of respiratory services related to his diagnoses of hypoxemia and sleep apnea. He required an oxygen concentrator and staff managed changing and cleaning or related equipment: tubing, filters, and humidifier as per facility policy. R28 used oxygen at night prior to an infection with COVID-19 and currently required oxygen during the daytime hours to keep his oxygen saturation levels greater than 90 percent. The Physician Orders, dated 07/06/21, included: 1. On 01/15/21, oral suctioning, as needed, throughout the day, when excessive saliva was noted. 2. On 01/25/21, change the oxygen tubing, and clean and change oxygen filter on the first and 15th monthly. 3. On 01/28/21, oxygen at one to four liters via a nasal cannula to keep oxygen saturations above 90 percent. Attempt to titrate down the oxygen to keep saturations greater than 90 percent and continue with nocturnal oxygen. The Medication Administration Record (MAR), dated June 2021, revealed that R38 required oxygen and the staff changed his oxygen tubing on the first, but not the 15th. R38 also required suctioning on 06/07/21. The MAR, dated July 2021, revealed R38 required oxygen, did not require suctioning, and the staff changed his oxygen tubing on the first and the 15th. On 07/27/21 at 08:25 AM, Certified Nurse Aide (CNA) N removed the oxygen nasal cannula tubing from R38 and placed the cannula on top of the oxygen concentrator. The nasal cannula had a date of 07/15/21 on it. On 07/27/21 at 01:01 PM, R38 was in his room without his oxygen nasal cannula in place while staff assisted him with lunch. On 07/27/21 at 01:26 PM, R38 was in his recliner in his room without his oxygen nasal cannula tubing in place, which remained on top of the oxygen concentrator. A suction machine was on the table next to his recliner with the tubing from the suction canister between the table and the wall. On 07/28/21 at 08:01 AM, R38 was up in his room sitting in his wheelchair. His oxygen nasal cannula tubing was on the floor, with the tubing dated 07/15/21. The humidifier bottle on the oxygen concentrator had a date of 05/13 written on it. The suction machine tubing continued to be between the table and the wall with the end of it dangling against the wall. The suction canister with light brown discoloration and unable to determine if any fluids were in the canister. The canister and tubing lacked a date that the staff changed it. On 07/28/21 at 08:07 AM, Licensed Nurse (LN) H stated that R38 required suctioning few and far between and she had not received in report that he required the staff to suction him in a while. LN H stated it had been well over two weeks since R38 required suctioning. On 07/28/21 at 03:23 PM, R38's oxygen nasal cannula tubing remained on the floor and there were no changes to the suction machine tubing or canister from the prior observation. On 07/28/21 at 03:24 PM, CNA N stated that oxygen tubing should be stored in a plastic bag when not being used. On 07/28/21 at 03:26 PM, LN H stated that the night shift staff change the oxygen humidifier bottles and the oxygen nasal cannula tubing, and she thought it was done on a weekly basis. The oxygen nasal cannula tubing should be rolled up and place in a bag when not in use and the suction machine tubing should be in a bag. LN H confirmed the oxygen humidifier bottle had a date of 05/13 and the suction catheter was not in a bag and should be. The canister was not clean. LN H confirmed that the MAR lacked information on when the humidifier bottle should be changed or management of the suction canister and tubing. On 07/28/21 at 04:01 PM, Administrative Nurse D stated the frequency for changing the oxygen tubing was in the MAR and the humidifier bottles should be changed out when staff changed the oxygen tubing. When the oxygen was not being used the cannula should be stored in a bag. The suction machine canister and tubing should be dated, and the suction catheter should be kept in a bag when not in use. The suction canister should be cleaned after use. The facility policy Oxygen Administration, dated 01/20/20, indicated that the oxygen tubing and humidifier bottle will be replaced every two weeks and as needed. The facility policy Oral Suctioning, dated 01/20/20, lacked instruction for cleaning of suction canister after use or storage of suction catheter when not in use. The facility failed to properly store oxygen tubing and suction machine tubing, failed to change out the oxygen concentrator humidifier bottle, and failed to clean/change the suction canister. These practices increased the risk of Resident (R)38 developing a respiratory infection.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

The facility reported a census of 46 residents. The sample included 21 residents with six residents reviewed for unnecessary medications. Based on record review and interview, the facility failed to a...

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The facility reported a census of 46 residents. The sample included 21 residents with six residents reviewed for unnecessary medications. Based on record review and interview, the facility failed to accurately administer medications when staff gave R21 medications intended for R4 in error. Findings included: - The undated Physician Order, revealed diagnoses which included diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) with neuropathy (disease of one or more nerves causing numbness or weakness), chronic kidney disease, and hypertensive (high blood pressure) heart disease with heart failure. R21's Care Plan, dated 03/21/21, directed staff to give medications as ordered and monitor for effectiveness. A Nurses' Note, dated 05/09/21 at 01:22 AM, documented on 05/08/21, at approximately 10:45 PM, Certified Medication Aide (CMA) R administered the following medications to R 21: 1. Ferrous sulfate (iron supplement) 325 milligrams (mg) by mouth. 2. Pravastatin (medication for high cholesterol) 40 mg by mouth. 3. Tramadol (pain medication) 50 mg by mouth. 4. Verapamil ER (relaxes the blood vessels so heart does not have to pump as hard) 180 mg. The Nurses Note, dated 05/05/21, further documented the resident refused assessment at that time. Staff notified the physician, representative, and Administrative Nurse D of the medication error at 11:59 PM. The physician directed staff to continue monitoring the resident at approximately 01:15 AM, the resident requested pain medication and staff gave Tylenol 500 mg. His vital signs included blood pressure of 138/84 millimeters of Mercury (mmHg) and pulse of 75 beats per minute. Vital Signs, dated May 2021, documented R21's pulse range from 58 to 76 beats per minute. Review of the resident's current Physician Orders revealed the resident lacked orders for medications given in error on 05/08/21 at 10:45 PM. On 07/29/21 at 08:54 AM, Certified Medication Aide (CMA) R administered medication to R21. His blood pressure was 167/83 and his pulse was 83 beats per minute. He received, by mouth, Jardance 25 mg for diabetes, Losartan 50 mg for hypertensive heart disease with heart failure, Coreg 3.125 which had parameter to hold for heart rate less than 50 beats per minute, and divalproex sodium 25 mg for seizures. All medication was given as per physician order. On 07/27/21 at 08:39 AM, Administrative Nurse D reported CMA R was an agency CMA. The R21 and R4 resident's rooms were next to each other. CMA R walked in the wrong room and gave R21 the medications ordered for R4. R 21 was monitored by the nurses and had no adverse effects. Administrative Nurse D stated she expected staff to identify residents before giving medications and expected medications to be given as the physician ordered. The facility lacked a policy which addressed resident identification prior to medication administration. The facility failed to accurately administer medications when staff gave R 21 another resident's medications in error.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0576 (Tag F0576)

Could have caused harm · This affected multiple residents

The facility reported a census of 46 residents with 10 residents that attended the Resident Council meeting. Based on interview and record review, the facility failed to ensure facility residents' rig...

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The facility reported a census of 46 residents with 10 residents that attended the Resident Council meeting. Based on interview and record review, the facility failed to ensure facility residents' right to receive mail by not delivering mail to the residents on Saturdays. Findings Included: - Interview on 07/27/21 at 02:15 PM, with 10 residents that attended Resident Council meeting revealed that the facility does not deliver mail on Saturdays to any of the residents. Interview on 07/28/21 at 10:01 AM, with Dietary staff BB revealed the task of Saturday mail delivery was previously performed by the Activity Director, a now vacant position. Interview on 07/28/21 at 12:32 PM, with Licensed Nurse G who worked every other weekend revealed no one has passed mail on Saturday in a couple months. Social Services staff passed mail during the week. Interview on 07/29/21 at 11:37 AM, with Social Services Staff X revealed the Administrator told her the facility did not receive mail on Saturdays. Interview on 07/29/21 at 11:44 AM, with Postal Worker GG revealed the post office was willing to deliver the mail to the facility on Saturdays, but the facility instructed the post office not to deliver the mail on Saturdays. Interview on 07/29/21 at 11:54 AM, with Administrative Staff A revealed on or around March 29, 2021, the facility instructed the post office to not deliver the mail on Saturdays because the facility was not delivering the mail to the residents on Saturdays. A facility policy titled Right to Send and Receive Mail, dated 12/21/20, instructed mail will be delivered to the elder on the day it is received by the facility. If the facility had mail delivered to a post office box, the facility would arrange for mail pick up on the day the mail was delivered to the post office box. The facility failed to ensure residents of the facility received mail on Saturdays.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), 1 harm violation(s), $72,818 in fines, Payment denial on record. Review inspection reports carefully.
  • • 37 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $72,818 in fines. Extremely high, among the most fined facilities in Kansas. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Parkside Homes's CMS Rating?

CMS assigns PARKSIDE HOMES an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Kansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Parkside Homes Staffed?

CMS rates PARKSIDE HOMES's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 50%, compared to the Kansas average of 46%. RN turnover specifically is 60%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Parkside Homes?

State health inspectors documented 37 deficiencies at PARKSIDE HOMES during 2021 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 33 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Parkside Homes?

PARKSIDE HOMES is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 50 certified beds and approximately 36 residents (about 72% occupancy), it is a smaller facility located in HILLSBORO, Kansas.

How Does Parkside Homes Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, PARKSIDE HOMES's overall rating (1 stars) is below the state average of 2.9, staff turnover (50%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Parkside Homes?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Parkside Homes Safe?

Based on CMS inspection data, PARKSIDE HOMES has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Kansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Parkside Homes Stick Around?

PARKSIDE HOMES has a staff turnover rate of 50%, which is about average for Kansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Parkside Homes Ever Fined?

PARKSIDE HOMES has been fined $72,818 across 3 penalty actions. This is above the Kansas average of $33,807. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Parkside Homes on Any Federal Watch List?

PARKSIDE HOMES is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.