LAKEVIEW VILLAGE

13840 W 91ST TERRACE, LENEXA, KS 66215 (913) 888-1900
Non profit - Corporation 158 Beds Independent Data: November 2025 2 Immediate Jeopardy citations
Trust Grade
39/100
#134 of 295 in KS
Last Inspection: June 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Lakeview Village in Lenexa, Kansas, has received a Trust Grade of F, indicating significant concerns and overall poor performance. It ranks #134 out of 295 facilities in Kansas, which places it in the top half, but the low trust grade suggests deeper issues. The facility is currently improving, with a notable drop in reported problems from 11 in 2024 to just 1 in 2025. Staffing is a strong point, earning a 5-star rating with a turnover rate of 39%, lower than the state average, which suggests that staff are stable and familiar with the residents. However, there have been concerning incidents, including failures in supervision that allowed cognitively impaired residents to elope from the facility, and food safety issues that could pose health risks, such as improperly stored food items. Overall, while there are some positive aspects, families should weigh these serious concerns carefully.

Trust Score
F
39/100
In Kansas
#134/295
Top 45%
Safety Record
High Risk
Review needed
Inspections
Getting Better
11 → 1 violations
Staff Stability
○ Average
39% turnover. Near Kansas's 48% average. Typical for the industry.
Penalties
✓ Good
$13,397 in fines. Lower than most Kansas facilities. Relatively clean record.
Skilled Nurses
✓ Good
Each resident gets 65 minutes of Registered Nurse (RN) attention daily — more than 97% of Kansas nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★☆
4.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 11 issues
2025: 1 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (39%)

    9 points below Kansas average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

3-Star Overall Rating

Near Kansas average (2.9)

Meets federal standards, typical of most facilities

Staff Turnover: 39%

Near Kansas avg (46%)

Typical for the industry

Federal Fines: $13,397

Below median ($33,413)

Minor penalties assessed

The Ugly 18 deficiencies on record

2 life-threatening
Apr 2025 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 128 residents. The sample included three residents, with three residents reviewed for elopem...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 128 residents. The sample included three residents, with three residents reviewed for elopement (when a cognitively impaired resident leaves the facility without the knowledge or supervision of staff). Based on observations, record review, and interviews, the facility failed to ensure staff provided adequate supervision to prevent an elopement for Resident (R) 1 and further failed to provide a thorough search in response to a WanderGuard (sensors that monitor doors and a technology platform that sends safety alerts in real-time) alert. On 04/13/25 at 07:15 PM, R1 who was severely cognitively impaired and at high risk for elopement, set off the WanderGuard alert system. Staff responded to the alarm 36 seconds later but did not see R1. Staff started searching for R1 but did not immediately open the staircase door and search the staircase where the WanderGuard alert system sounded. By the time the staff searched the staircase, R1 had exited the building through the staircase and walked around the sidewalk in the back of the facility. The facility located R1 approximately five to six minutes later near the parking lot on the ground. She had visible injuries including an abrasion to her forehead and right ankle swelling. The facility called an ambulance and R1 was transported to the hospital for evaluation and treatment. She returned later that evening with no fractures. The facility's failure to provide adequate supervision and implement a thorough search in response to the WanderGuard alert placed R1 in immediate jeopardy. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), abnormalities of gait and mobility, dementia (a progressive mental disorder characterized by failing memory and confusion), need for assistance with personal care, and restlessness and agitation. R1's Significant Change Minimum Data Set (MDS) dated 09/18/24, documented a Brief Interview for Mental Status (BIMS) was not conducted due to R1 being rarely or never understood. R1 had no behaviors and used a wander alarm daily. R1 was independent with bed mobility, transfers, and walking and had no falls since the last assessment. R1's Quarterly MDS dated 02/26/25, documented R1's BIMS score was 99, which indicated severe cognitive impairment. R1 had rejection of care and wandering behaviors for one to three days in the assessment period. R1 was independent with bed mobility, transfers, and walking and had no falls since the last assessment. The Cognitive Loss/Dementia Care Area Assessment (CAA) dated 09/19/24, documented R1 had short-term and long-term memory deficits and moderately impaired cognitive skills for daily decision-making. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential CAA dated 09/24/24, documented R1 required assistance with ADLs and mobility. R1 ambulated independently and used no devices for locomotion. The Falls CAA dated 09/24/24, documented R1's balance was sometimes slightly impaired, and she had wandering behaviors reported almost daily. R1 had two falls since her last MDS. R1's Care Plan dated 12/22/22, documented R1 had problems with remaining safe in her environment due to dementia and a history of wandering. R1's Care Plan documented R1 had a WanderGuard bracelet (a bracelet that helps monitor residents who are at risk of wandering) on her left ankle and staff redirected R1 when she was exit seeking or took a walk. R1's Care Plan dated 03/26/25, documented R1 had an impaired ability to take care of herself and needed help performing ADLs. The plan directed R1 was independent with transfers and ambulation with no devices. R1's Fall Risk assessment, dated 02/26/25 but created on 03/26/25, documented a high fall risk score of 17. R1's Elopement Risk Assessment dated 02/26/25 but created on 03/26/25, documented R1 was at risk for elopement with a score of 10 and wore a WanderGuard bracelet. The facility's Investigation dated 04/18/25, documented on 04/13/25 at 07:31 PM, Administrative Nurse E notified Administrative Staff A and Administrative Nurse D of an incident that occurred. Administrative Nurse E reported that R1 got out of the doors and staff found her in the parking lot; R1 had apparently fallen after losing her balance on the rocks next to the sidewalk. Administrative Nurse E initially reported R1 got out of the facility doors around 07:15 PM and staff responded to the door where her WanderGuard alert sounded. Staff started searching for R1 and when they were unable to find R1, they reported her missing. Staff notified Administrative Nurse E at 07:19 PM and she notified security at 07:20 PM to drive the campus while staff continued to search inside the facility. At approximately 07:21 PM, a staff member stated they saw R1 in the parking lot on the ground and staff headed to her. At about the same time, security noticed R1 and pulled up next to her. It appeared R1 walked around the backside of the building on the sidewalk towards the Independent Living entrance but lost her balance on the rocks near the sidewalk and fell. Upon nursing assessment, the staff called for an ambulance due to possible injuries to R1's ankle. R1 returned a few hours later with no fractures. R1's EMR revealed the following notes: A Nursing Notes dated 04/13/25 at 11:33 PM, documented around 07:10 PM, R1 eloped through the Heritage door. The WanderGuard alarm went off and staff started looking for her. Staff found R1 sitting on the ground, and it appeared R1 fell in the parking area. R1's ankle was swollen. Staff called an ambulance and kept R1 on the ground until the paramedics arrived. The facility notified R1's representative, provider, and hospice. A Nursing Notes dated 04/14/25 at 12:20 AM documented R1 returned to the facility at 11:45 PM, accompanied by R1's representative. R1's representative stated the hospital completed a computed tomography (CT scan - a test that uses X-ray technology to make multiple cross-sectional views of organs, bone, soft tissue, and blood vessels) scan with no abnormal findings. R1 had a forehead contusion (an injury where blood and tissue damage occur beneath the skin without breaking the skin's surface), multiple bruises, and right ankle swelling. On 04/22/25 at 01:42 PM, R1 laid in bed with her eyes closed. Observation revealed an abrasion on her left forehead. Additionally, there was a high back wheelchair in R1's room. On 04/22/25 at 01:48 PM, Administrative Staff A walked the surveyor down the route that R1 took during her elopement on 04/13/25. Per Administrative Staff A, R1 exited through the Heritage stairwell doors that opened after 15 seconds of pushing on them. Observation revealed the Heritage stairwell double doors opened up into a hard-floor staircase with two flights of stairs descended to get to the first level with outside door access. The outside door opened up to the back of the building where generators and Independent Living parking were. The sidewalk from the door turned right towards an Independent Living entrance and there was a staircase to the right side of the sidewalk as one walked towards the entrance. Once past the Independent Living entrance, the sidewalk continued to the left. There were rocks on the right side of the sidewalk and sometimes on the left side as well. A dog park was located near the area R1 was found on the ground. The area where staff located R1 was all parking for the facility with no public streets per Administrative Staff A. On 04/22/25 at 01:58 PM, review of the camera footage provided from R1's elopement on 04/13/25 revealed at 07:14:05 PM, R1 was seen on camera wearing a long-sleeved shirt, pants, and shoes while she walked down the hallway. At 07:14:35 PM, R1 walked around the corner to the Heritage stairwell door and was out of camera view. Certified Nurse Aide (CNA) M exited the kitchen at 07:15:00 PM in response to a door alarm and she went to the elevator door. CNA M and CNA N realized it was the Heritage stairwell door and walked to that door at 07:15:36 PM. It was not seen whether or not the door was opened for staff to check the stairwell for R1. CNA M and CNA N started walking away from the Heritage stairwell door when the nurse walked down the hall asking where R1 was. On the camera, R1 was seen turning the corner of the stairwell at 07:16:17 PM while staff started searching for her. Staff went down the Heritage stairwell door to check for R1 who had already exited the stairwell and was off camera at 07:19:00 PM. There was no camera footage of the area where R1 was found. On 04/22/25 at 01:22 PM, CNA M stated on 04/13/25, she heard the door alarm go off and she called another aide to help assist her as she did not know how to reset the alarm. She stated CNA N typed in the code, but the alarm did not turn off. CNA M stated they looked out of the first door because it had a window but the second door they responded to did not have a window. She stated the door had an alarm code on it, but she did not know what it meant. CNA M stated she did not open the second door to check the stairwell and that was the door R1 exited from. She stated as soon as staff found out R1 was missing, staff immediately started looking. CNA M stated she saw R1 standing outside when she was upstairs and ran outside to find her but went out the wrong door. She stated she last saw R1 about two minutes prior to the alarm going off. CNA M stated R1 walked up and down the halls all the time but she had not seen R1 trying to go out of any doors. On 04/22/25 at 02:18 PM, Administrative Nurse D stated on 04/13/25, she received a call saying there was a fall and an elopement. She stated she arrived at the facility and started trying to figure out what happened while obtaining witness statements. She stated she believed the staff did everything correctly in response to the alarm but there was some confusion on where staff needed to look. She stated she expected staff to open the door and check the stairwell immediately. Administrative Nurse D stated she expected staff to check the back of the [NAME] (nursing tool that gives a brief overview of the care needs of each resident) with the alarm code to see which resident could set the alarm off and if they did not locate that resident, staff were not able to clear the alarm until the resident was found. On 04/22/25 at 02:42 PM, Licensed Nurse (LN) G stated if a WanderGuard alarm went off, the code would show up on the screen with the location of the alarm and staff responded to that location. She stated once at the location, there was a number that staff identified the resident with, and they went through the doors to make sure a resident did not go through those doors. LN G stated once staff found the resident and knew they were safe, they cleared the WanderGuard alarm. She stated if a stairwell door alarm went off and the resident was not immediately seen, the staff were to go through the doors to search for the resident. On 04/22/25 at 04:15 PM, Administrative Staff A stated on 04/13/25, he received a call from Administrative Nurse E about R1 and drove to the facility. Administrative Staff A stated he was not sure what had happened when he arrived, but he started reviewing door codes and cameras. Administrative Staff A stated he expected staff to always check the immediate area and if staff had walked through the door, they could have seen her down the stairs. He stated he expected staff to open the door and search for the resident. The facility's Missing Resident policy, dated 05/18/18, directed the facility staff to act promptly and thoroughly to investigate and determine the whereabouts of any resident who was unable to be located. On 04/22/25 at 04:25 PM Administrative Staff A received a copy of the Immediate Jeopardy [IJ] Template and was informed that the failure to provide adequate supervision to prevent an elopement for R1 placed R1 in immediate jeopardy. The facility put the following interventions into place prior to the onsite visit: The facility sent R1 to the hospital for evaluation and treatment on 04/13/25. The facility completed a post-incident review with immediate education with staff working on 04/13/25. The facility sent out an email and an alert to all staff with education on the elopement on 04/14/25. The facility started ongoing elopement education with all staff on 04/14/25. The facility updated R1's Care Plan on 04/15/25. The facility reviewed the WanderGuard list on 04/15/25. Due to the facility having completed all corrective actions by 04/15/25, prior to the onsite survey event, this deficient practice was cited as past noncompliance at the scope and severity of a J.
Jun 2024 11 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with two residents sampled for pressure ulce...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with two residents sampled for pressure ulcers (a localized injury to the skin and/or underlying tissue usually over a bony prominence, due to pressure, or pressure in combination with shear and/or friction). Based on observation, record review, and interview, the facility failed to ensure staff followed the intervention in place for pressure-reducing boots for Resident (R) 14 to prevent the possible development of a pressure ulcer. This deficient practice placed R14 at risk for complications associated with skin breakdown. Findings included: - R14's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), atrial fibrillation (rapid, irregular heartbeat), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), hypertension (HTN-elevated blood pressure), and dysphagia (swallowing difficulty). The Quarterly Minimum Data Set (MDS) for R14 dated 03/06/24 recorded a Brief Interview for Mental Status (BIMS) score of two, which indicated severely impaired cognition. The MDS recorded R14 as at risk for the development of pressure ulcers or injuries. The MDS documented that R14 needed a pressure-reducing device for the chair, a pressure pressure-reducing device for the bed, a turning or repositioning program, and ointments or medication. R14's Pressure Ulcer/Injury Care Assessment (CAA) dated 07/14/23 documented R14 required staff help with bed mobility. The MDS documented R14 had poor strength and endurance, muscle weakness, impaired mobility, and impaired balance and received medication with a Black Box Warning (BBW- the highest safety-related warning that medications can be assigned by the Food and Drug Administration. The CAA documented nursing staff were to provide incontinent care as needed, skin inspections, application of moisture barrier products, and the use of a specialty mattress with an air pump, heels up (a cushion to elevate the heels), turning and repositioning program, and a wheelchair cushion. R14's Care Plan dated 06/19/21 documented R14 as at risk for pressure ulcer development and other related skin issues due to mobility impairment. R14's skin would be checked each day. Nursing was to follow R14's toileting plan for repositioning. Nursing would provide a pressure-reducing cushion for R14's wheelchair. R14 would wear heel protector boots when in her bed and a heel-up cushion. On 06/05/24 at 07:23 AM R14 laid flat in her bed with her heels directly on the mattress. R14's boot was placed on the open bed. The resident did not have her heel-up cushion or boots in place and R14's heels laid directly on the mattress. On 06/05/24 at 07:36 AM Certified Nursing Aide (CNA) N stated all CNAs were to know what services R14 needed. CNA N stated when staff picked up hall assignments, each staff should also pick up a copy of the [NAME] (a nursing tool that gives a brief overview of the care needs of each resident). She stated the [NAME] was a brief description of the care required for each resident. Nurses would let any staff member know where the [NAME]'s were kept. On 06/05/24 at 01:32 PM Licensed Nurse (LN) I stated all nursing staff were responsible for ensuring residents needing special equipment or devices were put in place. LN H stated all nursing staff had access to the plan of care and [NAME]. On 06/05/24 at 03:00 PM Administrative Nurse D, stated all nursing staff was responsible for resident care. Administrative Nurse D stated if a resident needed heels elevated or boots, they should have been in place. The facility policy Pressure Injury Prevention and Management Policy, last revised in January 2018, documented that all residents were considered to have some risk for the development of pressure ulcers. Select the appropriate interventions based on the needs and preferences of the resident in the resident's care plan. Some of the possible interventions to assist with reducing the risk included placing a pillow or HeelZup (a cushion device that elevates the heel off the bed surface) under the lower legs to raise the heels off the bed when the resident was lying on their back as indicated on the plan of care. The facility failed to implement pressure-reducing interventions for r14's heels. This deficient practice placed R14 at risk for complications associated with skin breakdown.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for falls. Base...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for falls. Based on observation, record review, and interviews, the facility failed to identify and implement appropriate, resident-centered interventions to prevent falls for cognitively impaired Resident (R) 96. This placed R96 at risk for additional falls and or injuries. Findings included: - R96's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses sequelae of cerebrovascular accident (CVA-stroke- the sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), vascular dementia (problems with reasoning, planning, judgment, memory, and other thought processes caused by brain damage), congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid), chronic kidney disease (kidneys are damaged and can't filter blood the way they should), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot responded to the insulin), and aphasia (condition with disordered or absent language function). The Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of three which indicated severely impaired cognition. The MDS documented R96 had two or more falls in the review period. The MDS documented R96 was independent with eating. The MDS documented R96 dependent on staff for hygiene and toileting. The Cognitive Loss/Dementia Care Assessment (CAA) dated 07/25/23 documented R96 had a BIMS of three and instances of refusing care during the observation period. R96 had a diagnosis of CBA, cognitive communication deficit, and a recent dramatic change in independence. R96 had moderate to severe impairment in decision which may result in unsafe behavior and potential for injury, or difficulty with performance of activities of daily living (ADLs). The Falls CAA dated 07/25/23 documented R96's balance was impaired. R96 had a CVA, cognitive communication deficit, recent dramatic change in independence, difficulty walking, and the need for assistance with personal care. R96 was at risk of falls due to balance problems and needed assistance for support during transfers and gait. R96 received staff support. Nursing staff were to provide safety cues, monitoring, a hi-low bed, perimeter mattress, gait belt, pendent call light, use of pancake call light at the bedside, and a pull string style call light in the bathroom. R96's Care Plan dated 08/07/23 documented R96 was at risk for falls, due to her diagnosis. The plan of care documented on 08/05/23 staff were to encourage R96 to always wear nonskid footwear. The plan of care dated 08/07/23 documented nursing was to involve R96 in a restorative nursing program as needed, place her bed against the wall, place a perimeter mattress to orient R96 to the edge of the bed, place personal items within R96's reach, and orientate R96 to her surroundings every time staff left the room. The plan of care noted R96 might attempt to self-transfer and staff were to help. R96 used a bed cane for positioning. R96's plan of care dated 12/05/23 documented anti-rollback and anti-tip mechanisms on the wheelchair for safety. The plan of care dated 12/19/23 documented that in R96's culture, it was custom to kneel to pray on the floor next to the bed with hands clutched. R96 does not always explain to nursing staff. The plan of care dated 02/25/24 documented that staff were to provide a double stacked call light with one call light on the wheelchair and one on R96's bed. R96's cupholder should be placed on the wheelchair for the fluid of choice. The Nursing Note dated 01/12/24 documented a witnessed fall without injury. R96 was holding onto the counter and went to the floor slowly. A new intervention for R96's fall documented staff was to ensure the foot pedals were removed when R96 sat in her wheelchair. Staff to use foot pedals if staff are pushing R96. A Nursing Note dated 01/13/24 documented an unwitnessed fall without injury. R96 was found seated on the floor by her bed. New interventions for R96's fall documented staff to continue with the care plan. Staff were to allow R96 space when she was resistant to care and return shortly. The Nursing Note dated 01/22/24 documented an unwitnessed, non-injury fall. R96 was found on the floor seated next to her bed with her knees bent and her arms folded around them. The new fall intervention documented that staff were to continue to follow the care plan. Staff were to allow space when the resident was resistant and encourage her to allow staff to assist and check on her frequently. The Nursing Note dated 02/02/24 documented R96 was observed on her hands and knees in the Den, her wheelchair was behind her, and no injury was noted. A new intervention for the fall documented that if R96 was observed closing a door behind her, staff were to encourage her to participate in an activity. The Nursing Note dated 02/04/24 documented R96 had a witness fall without injury, she was trying to put snacks away and fell on her right side. New interventions documented staff to encourage and assist R96 to a quiet area or to her room to relax when not ready for bed. The Nursing Note dated 02/09/24 documented R96 was found in the sunroom on her hands and knees with her wheelchair behind her, the fall was unwitnessed without injury. New intervention for fall included staff to adjust the toileting schedule. The Nursing Note dated 02/25/24 documented R96 had an unwitnessed fall. R96 lay on her right side, in her room by the TV. R96's wheelchair was on her left side, and no injuries were noted. New interventions for fall included a double pancake light was ordered, and staff were to place one on the wheelchair and one on R96's bed. The Nursing Note dated 03/25/24 documented that R96 was found on the floor near her bed. R96 was seated on her bottom with knees to her chest and her wheelchair was behind her in a locked position. There was no injury noted. The new intervention included staff checking on R96 often and offering to assist her with her night clothing around 07:00 PM. The Nursing Note dated 03/31/24 documented R96 had an unwitnessed fall in the hallway. R96 was kneeling holding onto the wheelchair with her hands. R96 had no injury. A new intervention was to place a cup holder on the wheelchair for fluid choices. The Nursing Note dated 04/04/23 documented R96 had a witnessed fall in her room, with no injury. The new intervention included assisting R96 to the bathroom prior to changing her clothing. The Nursing Note dated 04/21/24 documented R96 had an unwitnessed fall with no injury. The nursing note documented R96 was seated on her bottom in front of the nurse's station with her wheelchair directly behind her. The new intervention included a medication review, and if R96 was in a crowded space and getting agitated with other residents, staff were to assist R96 to a more open space and allow others to pass by. The Nursing Note dated 05/15/24 documented R96 had an unwitnessed without injury. The nursing note documented R96 lying on her right side on the floor next to her bed with the wheelchair within her reach. The new intervention for R96 fall was to give printed paper which included basic math addition worksheets and place worksheets in R96's room. A Nursing Note dated 05/20/24 documented R96 had a witnessed fall without injury. New intervention for R96's fall included staff continuing to provide observation and safety when the resident was observed standing without assistance. On 06/02/24 at 10:14 AM R96 was in the commons area. She sat behind the couch in her wheelchair looking at her peers. On 06/04/24 at 07:18 AM R96 laid in bed on her right side. R96 wore a purple stocking hat, with blankets pulled up around her. During an interview on 06/05/24 at 01:05 PM Certified Nurse Aide (CNA)R stated he knew the interventions for falls by looking at the [NAME]. During an interview on 06/05/24 at 01:34 PM Licensed Nurse (LN) I stated R96 had several falls in the last six months. LN I stated all nursing staff have tried to come up with interventions. LN I said when residents fall a new intervention was placed in the resident's care plan. During an interview on 06/05/24 at 03:00 PM, Administrative Nurse D stated she had started a performance improvement plan (PIP) for all falls. Administrative Nurse D stated she did not feel the fall interventions were person-centered. The facility policy Fall Prevention and Management Protocol, last revised 06/28/23, documented: The interdisciplinary team (IDT) would develop a plan for care with interventions that would reduce the resident's risk for falls. The plan would include specific information about the resident's routine and personal habits that may place the resident at risk for falls. After a fall the plan of care would be reviewed, and a new intervention would be added if appropriate to help prevent future falls if appropriate. The IDT would review the fall in the risk meeting or skilled meeting making appropriate recommendations to the plan of care to help prevent falls. The neighborhood nurse and team would work on possible interventions that were individualized to each resident who was at high risk for falls and would communicate the new fall intervention in the [NAME] (a nursing tool that gives a brief overview of the care needs of each resident) (care plan) and the master care plan. The facility failed to identify and implement appropriate, resident-centered interventions to prevent falls for R96, who was cognitively impaired. This placed R96 at risk for additional falls and or injuries.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with three residents reviewed for bowel and ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with three residents reviewed for bowel and bladder. Based on observations, record review, and interviews, the facility failed to provide the necessary care and services related to incontinence (lack of voluntary control over urination or defecation) care for Resident (R) 33, who had a history of urinary tract infections (UTI- infection of the urinary tract system) and failed to provide the necessary care and services related to indwelling catheters for R415. This deficient practice placed R33 and R415 at risk for UTIs and related complications. Findings included: - R33's Electronic Medical Record (EMR) documented diagnoses of overactive bladder (a bladder control problem that leads to the sudden urge to urinate), need for assistance with personal care, dementia (a progressive mental disorder characterized by failing memory, confusion) without behavioral disturbance, and Parkinson's disease (a slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity, and weakness). The Annual Minimum Data Set (MDS) dated 01/31/24, documented R33 had a Brief Interview for Mental Status (BIMS) score of 10 which indicated moderate cognitive impairment. R33 required substantial/maximal assistance with toileting hygiene, sit-to-standing transfers, chair/bed-to-chair transfers, and toilet transfers. R33 was frequently incontinent of urine and always continent of bowel movements. The Quarterly MDS dated 04/24/24, documented R33 had a BIMS score of eight which indicated moderate cognitive impairment. R33 required substantial/maximal assistance with toileting hygiene, sit-to-standing transfers, chair/bed-to-chair transfers, and toilet transfers. R33 was frequently incontinent of urine and bowel movements. The Cognitive Loss/Dementia Care Area Assessment (CAA) dated 02/02/24, documented R33 scored a 10 on her BIMS assessment and the cause of the problem was cognitive impairment related to Parkinson's disease. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential CAA dated 02/12/24, documented R33 needed help with ADLs and mobility. Nursing provided ADL, mobility, and transfer assistance as needed. The Urinary Incontinence and Indwelling Catheter CAA dated 02/12/24, documented R33 required assistance with toileting transfers and toileting hygiene. R33 was frequently incontinent and nursing provided toileting assistance, toilet transfers, skin cleansing and inspection, incontinence care as needed, and application of moisture-barrier product after each incontinent episode. R33's Care Plan dated 12/21/22, documented she had an impaired ability to take care of herself and needed help performing ADLs. The Care Plan directed R33 needed assistance with one staff member for bathing, ADLs, and dressing. R33's Care Plan dated 12/21/22, documented she was incontinent or had the potential to be incontinent of urine and directed that R33 required assistance with one staff for peri-care (cleaning the genital and anal areas of a patient). R33's Care Plan dated 03/06/23, documented she had the potential for bowel incontinence and directed staff to provide peri-care with each incontinent episode, applied protective barrier cream after each incontinent episode, and monitored R33 for signs and symptoms of infection. R33's EMR revealed an Elimination Assessment on 05/06/24 that documented she needed extensive assistance with toileting and was occasionally incontinent of urine and bowel movements. Upon request, the facility provided urinalysis (UA-lab analysis of urine) with Culture and Sensitivity (CS- a test used to identify the type of organism causing an infection and the compounds the organism was sensitive or resistant to) results for the last six months for R33. The results revealed the following: R33 had a UA completed on 12/20/23 with CS results on 12/22/23 that documented R33 had a UTI caused by Escherichia coli (E. coli- bacteria that can cause infection). R33 had a UA completed on 01/12/24 with CS results on 01/17/24 that documented R33 had a UTI caused by Enterococcus faecium (E. faecium- bacteria that can cause infection). R33 had a UA completed on 02/11/24 with CS results on 2/13/24 that documented R33 had a UTI caused by E. coli. R33 had a UA completed on 03/10/24 with CS results on 03/14/24 that documented R33 had a UTI caused by E. coli. On 06/05/24 at 02:12 PM, Certified Nurse Aide (CNA) O was in R33's room with her while she was on the toilet. CNA O donned (put on) gloves and removed R33's soiled pull-up then placed a clean pull-up on R33. CNA O doffed (removed) gloves but did not perform hand hygiene before donning new gloves. CNA O gave the resident toilet paper to wipe her mouth then adjusted her left hearing aid. CNA P pushed the sit-to-stand lift (mechanical lift used for transfers) into the bathroom and donned gloves. CNA O placed R33's feet onto the sit-to-stand lift's footrest and then doffed gloves. She did not perform hand hygiene before donning new gloves. CNA O pulled several wipes out of the wipe package located on the back of the toilet and held them in her right hand. She adjusted R33's pants to get her ready to stand up and the wipes touched the pants. CNA P lifted R33 up with the sit-to-stand and CNA O used one wipe to wipe R33's peri-area from behind one time. CNA O placed the other wipes on top of the wipe package and then doffed her gloves. She did not perform hand hygiene before donning new gloves. CNA O used one wipe to wipe R33's peri-area from behind, she used the same wipe for four swipes, then grabbed another wipe and used that same wipe for three swipes. CNA O grabbed a tube of barrier cream out of the drawer beside the sink and applied it with the same gloved hand she used to wipe R33 with. CNA O doffed gloves and then donned new gloves without performing hand hygiene. CNA P doffed gloves then pulled R33 out of the bathroom with the sit-to-stand lift and positioned her into her wheelchair with CNA O's assistance. After R33 was disconnected from the lift, CNA O doffed gloves and performed hand hygiene. CNA O gathered up the trash while CNA P put R33's foot pedals on and placed her at her table. CNA P then performed hand hygiene. During an interview on 06/05/24 at 02:28 PM, CNA O stated staff completed hand hygiene before and after providing care. She stated if gloves were removed during peri-care then hand hygiene should be completed before putting new gloves on. CNA O stated to prevent contamination during peri-care, staff used a different wipe with every swipe, and the wipes were pulled out one at a time. She stated she did not put wipes on top of the package. During an interview on 06/05/24 at 02:35 PM, Licensed Nurse (LN) J stated staff completed hand hygiene before starting peri-care and donned gloves. She stated after the dirty portion of peri-care was completed, staff removed gloves and washed hands before putting new gloves on to complete the clean portion of peri-care. LN J stated staff prevented contamination during peri-care by using one wipe per swipe, not using the same wipe, or folding the wipe over to continue to use. She stated wipes were pulled out one at a time. During an interview on 06/05/24 at 02:41 PM, Administrative Nurse D stated staff completed hand hygiene when entering resident rooms and got the resident ready before peri-care was started. She stated staff sanitized their hands again and then donned gloves. Administrative Nurse D stated staff wiped front-to-back for females then removed their gloves and sanitized their hands before putting new gloves on. She stated staff used one wipe per swipe and held the wipes in their clean hand or put them on a clean surface to prevent contamination of the wipes. The facility's Female Perineal Care policy, last revised 08/22/08, directed staff to perform the following for perineal procedure: collected equipment, washed their hands, explained the procedure to the resident, put on gloves, cleaned the anal area first by wiping with wet washcloth or perineal wipes from the vagina towards the anus with one stroke, discarded soiled washcloth or soiled wipe and repeated with clean washcloth or wipe until skin was clear of fecal material, discarded gloves into trash and washed hands, put on clean gloves, used a clean washcloth or perineal wipe to cleanse perineal area and used a clean washcloth or perineal wipe for each wipe until no fecal material was present on skin, then removed gloves and washed hands. The facility failed to provide the necessary care and services to R33, who had a history of UTIs. This deficient practice had the risk for UTIs and unwarranted physical complications for R33. - R415's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of overactive bladder, urinary retention (lack of ability to urinate and empty the bladder), dementia (a progressive mental disorder characterized by failing memory, confusion), and need for assistance with personal care. The admission Minimum Data Set (MDS) dated [DATE] was in progress and not completed. R415's Care Area Assessment (CAA) had not been completed. R415's Baseline Care Plan dated 05/26/24 documented she had a Foley catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) and staff would monitor for signs or symptoms of urinary tract infections. The plan of care documented she used a dependent drainage bag at night and a urinary leg bag during the day. R415's EMR under the Orders tab revealed the following physician orders: Change Foley catheter monthly with French 15 due to urine retention dated 05/26/24. Replace Foley catheter monthly with French 15 as needed due to urine retention dated 05/26/24. Replace urinary leg bag and dependent drainage bag weekly dated 05/26/24. May change urinary dependent drainage bag to urinary leg bag during the day. Rinse bags after disconnection daily dated 05/26/24. Change urinary leg bag to dependent drainage bag at bedtime. Rinse bags after disconnection dated 05/26/24. Catheter care every shift twice daily dated 05/26/24. Empty the catheter drainage bag at the end of each shift and record results in the vital sign section in the EMR twice daily dated 05/26/24. Hiprex ( medication used to suppress UTI) one gram give one tablet by mouth twice daily with meals for urinary tract infection (UTI) dated 05/28/24. During an observation on 06/05/24 at 06:48 AM R415 laid on her bed. Licensed Nurse (LN) H washed her hands and donned gloves. She opened the room door to exit the room to obtain an isolation gown from the bin outside the room. LN H returned to R415's room, closed the door, and donned the isolation gown. LN H failed to doff her gloves and perform hand hygiene and apply clean gloves. LN H assisted R415 with raising the left-leg pajama pants. LN H obtained the urinary leg bag from the bathroom and laid the bag on the foot of R415's bed. LN H failed to perform hand hygiene and change gloves prior to cleaning the tip of the urinary leg bag. LN H disconnected the dependent drainage bag from R415's catheter and attached the leg bag to R415's catheter. LN H rinsed R415's dependent drainage bag and placed it in a plastic bag in the bathroom. LN H doffed her gloves and donned a new glove. LN H failed to perform hand hygiene between the glove change. During an interview on 06/05/24 at 06:48 AM, Licensed Nurse (LN) H stated she should have performed hand hygiene between glove changes during R415's urinary leg bag change. During an interview on 06/05/24 at 11:37 AM, Administrative Nurse E, the facility infection preventionist, stated staff should perform hand hygiene between glove changes, going from dirty to clean or if visibly soiled. Administrative Nurse E stated the facility had frequent hand hygiene education when there was an increase in urinary tract infections noted. Administrative Nurse E stated the facility had yearly skills fair for nursing staff to review the infection control procedures. During an interview on 06/05/24 at 02:41 PM, Administrative Nurse D stated staff completed hand hygiene when entering resident rooms and got the resident ready before catheter care was started. She stated staff sanitized their hands again and then donned gloves. Administrative Nurse D stated staff should perform hand hygiene between glove changes. The facility's Caring for a Resident with a Urinary Catheter policy last revised 04/2011 documented that catheter care would be provided daily and when there was the possibility of fecal incontinence. The facility failed to ensure the standard of care was provided during catheter care for R415 for a resident who was being treated for UTI. This deficient practice placed R1415 at risk of catheter-related complications and further UTIs.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with one resident reviewed for respiratory c...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with one resident reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to ensure the oxygen tubing was stored in a sanitary manner to decrease exposure and contamination for Resident (R)413. This deficient practice placed R413 at increased risk for respiratory infection and complications. Findings included: - R413's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of pulmonary fibrosis (lungs become scared and damaged), need for assistance with personal care, and congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid). The admission Minimum Data Set (MDS) dated [DATE] was in progress. R413's Care Area Assessment (CAA) was in progress. R413's Care Plan dated 05/29/24 documented staff would monitor for shortness of breath, assess his lung sounds, and give medications as ordered. R413's EMR under the Orders tab revealed the following physician orders: Oxygen at two liters per minute via nasal cannula. Oxygen sats every shift twice daily dated 05/30/24. During an observation on 06/03/24 at 10:17 AM, R413's nasal cannula lay directly on the floor next to R413's bed. During an interview on 06/05/24 at 06:48 AM, Licensed Nurse (LN) H stated R413's nasal cannula should never be placed on the floor. During an interview on 06/05/24 at 11:37 AM, Administrative Nurse E stated oxygen equipment should never be placed on the floor. During an interview on 06/05/24 at 03:00 PM, Administrative Nurse D stated oxygen nasal cannulas or oxygen masks should never be placed on the floor. Administrative Nurse D stated the nasal cannula or oxygen mask should be replaced to prevent respiratory infections. The facility's Nebulizer & Oxygen Storage and Cleaning policy dated 11/2021 documented the facility would ensure that a resident received nebulizer & oxygen services and care that was consistent with professional standards of practice and meeting the resident's goals and preferences. Oxygen tubing would be stored in a bag when not in use by the resident. The facility failed to ensure R413's oxygen tubing was stored in a sanitary manner to decrease exposure and contamination. This placed R413 at increased risk for respiratory infection and complications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for accidents. ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for accidents. Based on observation, record review, and interviews, the facility failed to ensure that Resident (R) 60 had a documented risk assessment, a consent for the use of the side rails, and failed to ensure the resident and/or responsible party were advised of the risks and/or benefits of the use of the side rails. This placed the R60 at risk for uninformed decisions and impaired safety related to the risks associated with the use of side rails. Findings included: - R60's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), abnormalities of gait, delirium (sudden severe confusion, disorientation, and restlessness), lack of coordination, cognitive-communication deficit, and hypertension (HTN-elevated blood pressure). The Annual Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of three, which indicated severely impaired cognition. The MDS documented R60 had one non-injury fall since admission. The Quarterly MDS dated 03/13/24 documented a BIMS score of four, which indicated severely impaired cognition. The MDS documented R60 was dependent on staff assistance for transfers and for the ability to move from a sitting to a standing position. R60's Cognitive Loss/Dementia Care Area Assessment (CAA) dated 07/18/23 documented she had cognitive impairment, which placed her at risk for impaired decision-making. R60's Falls Care Area Assessment (CAA) dated 07/18/23 documented her balance was impaired related to her diagnosis of Alzheimer's disease. Contributing factors included a history of falls, poor safety awareness, poor decision-making skills, poor strength and endurance, muscle weakness, impaired balance, and impaired gait. R60's Care Plan dated 05/10/23 documented she had bilateral bed canes on her bed to assist with transfers and repositioning when in bed. A review of R60's EMR lacked evidence of a safety assessment for side rails, prior to the installation of side rails. The facility was unable to provide a risk assessment for side rails for R60. On 06/04/24 at 08:32 AM observation revealed R60 sat in her wheelchair next to her bed. The head of the bed was slightly elevated and there were bed canes in place on each side of her bed. During an observation on 06/05/24 at 06:15 AM R60 sat upright in her wheelchair with foot pedals on her wheelchair as nursing staff pushed her to her room. During an interview on 06/05/24 at 02:47 PM, Administrative Staff A stated he was unable to locate a safety assessment for R60. Administrative Staff A stated the facility was going to initiate a performance-improving plan (PIP) to address the at-risk assessment for a resident's use of side rails. The facility's Bed [NAME] Assessment policy last revised 03/2010 documented the facility would ensure that residents receive appropriate assessment for the use of bed canes for positioning purposes only. The facility did not use side rails. Upon admission, if a bed cane were added then the therapy department or a nurse would assess the purpose of the bed cane, including why they need it and what alternatives were or not an option. The bed cane use would be reviewed for appropriateness, during the annual assessment and with quarterly assessments. No physician orders are needed for bed canes since the facility used them for positioning only. Bed Canes would only be utilized for assisting in residents maintaining their bed mobility. The facility failed to ensure that R60 had a documented risk assessment, a consent for the use of the side rails, and failed to ensure the resident and/or responsible party were advised of the risks and/or benefits of the use of the side rails. This placed the resident at risk for uninformed decisions and impaired safety related to the risks associated with the use of side rails.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R96's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses sequelae of cerebrovascular accident (CVA-st...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R96's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses sequelae of cerebrovascular accident (CVA-stroke- the sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), vascular dementia (problems with reasoning, planning, judgment, memory, and other thought processes caused by brain damage), congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid), chronic kidney disease (kidneys are damaged and can't filter blood the way they should), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and aphasia (a condition with disordered or absent language function). The Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of three, which indicated severely impaired cognition. The MDS documented R96 had a diagnosis of dementia during the review. The Cognitive Loss/Dementia Care Assessment (CAA) dated 07/25/23 documented R96 had a BIMS score of three and had instances of refusing care during the observation period. R96 had a diagnosis of CVA, cognitive communication deficit, and a recent dramatic change in independence. R96 had a moderate to severe impairment in decision-making, which may result in unsafe behavior and potential for injury and/or difficulty with the performance of activities of daily living (ADLs). The Care Plan dated 01/09/24 documented R96 used psychotropic drugs, had depression, and vascular dementia with psychotic disturbances. Staff were to give R96's medication as ordered, monitor for signs and symptoms of depression and delusions, attempt non-pharmaceutical approaches prior to administering medications, and report any gait disturbances poor balance, dizziness, vertigo, or unsteady gait. The plan of care documented that staff should report any adverse symptoms, educate R96's family of adverse effects, approach R96 gently in a non-confrontational manner, and administer medication to assist with my depression and psychosis. The EMR under the Orders tab dated 04/29/24 documented staff to give Risperdal (a mood stabilizer or antipsychotic) give 0.5mg tab twice daily, for vascular dementia with psychotic disturbances. R96's clinical record lacked a physician-documented rationale which included nonpharmacological interventions and risk versus benefits for the continued use of the antipsychotic medication. Observation on 06/02/24 at 10:14 AM R96 sat in the commons area behind the couch in her wheelchair looking at her peers. On 06/05/24 at 11:06 AM Administrative Nurse D stated the facility discussed residents taking antipsychotic medication during the daily meetings. Administrative Nurse D stated it was the goal of the facility for each resident taking antipsychotic medication to be on the lowest dose possible or for the medication to be discontinued. Administrative Nurse D stated that dementia was not an appropriate indication for the use of antipsychotic medication. On 06/05/24 at 01:32 PM Licensed Nurse (LN) I stated she was unsure if dementia was an appropriate diagnosis for an antipsychotic drug. The facility's Monitoring Residents on Psychotropic Drugs policy revised on 10/10/17, documented that each resident's psychotropic regimen would be managed and monitored to promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being. Psychotropic medications would only be administered when necessary to treat a specific, diagnosed, and documented condition and when the medication was beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication. The use of non-pharmacological approaches for behavioral intervention would be implemented, unless contraindicated, to minimize the need for medications. The facility failed to ensure nonpharmacological interventions and risk versus benefits were attempted prior to the administration of antipsychotic medication for R96, who had a diagnosis of dementia. This placed the resident at risk for unnecessary psychotropic medications and related complications. The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for unnecessary medication. Based on observation, record review, and interviews, the facility failed to ensure an appropriate indication, or a documented physician rationale which included the multiple unsuccessful attempts for nonpharmacological symptom management and risk versus benefits for the continued use of an antipsychotic (class of medications used to treat a mental disorder characterized by gross impairment in reality testing) for Resident (R) 71 and R92, who had a diagnosis of dementia (a progressive mental disorder characterized by failing memory, confusion). This placed these residents at risk for unnecessary psychotropic (alters perception, mood, consciousness, cognition, or behavior) medications and related complications. Findings included: - R71's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), dementia (progressive mental disorder characterized by failing memory, confusion), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The Annual Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of three which indicated severely impaired cognition. The MDS documented R71 had received antipsychotics (a class of medications used to treat major mental conditions that cause a break from reality), antianxiety (a class of medications that calm and relax people), antidepressants (a class of medications used to treat mood disorders) during the observation period. The Quarterly MDS dated 05/01/24 documented a BIMS score of 99, and a staff interview indicated moderately impaired cognition. The MDS documented R71 had received antipsychotic medication, antianxiety medication, and antidepressant medication during the observation period. R71's Psychotropic Drug Use Care Area Assessment (CAA) dated 12/06/23 documented she had received antidepressant, antianxiety, and antipsychotic medications and R71 was at risk for adverse side effects from the medications. R71's Care Plan dated 12/22/22 documented that staff would administer her medication as ordered and monitor for any side effects. R71's EMR under the Orders tab revealed the following Physician Orders: Trazodone (antidepressant) 50 milligram (mg) give half tablet (25 mg) by mouth twice a day for depression, dementia, and Alzheimer's disease, dated 05/30/24. Mirtazapine (antidepressant) 15mg tablet give half tablet (7.5 mg) by mouth at bedtime for insomnia (inability to sleep), dated 05/30/24. Sertraline (antidepressant) 100 mg tablet give one tablet by mouth daily in the morning for anxiety, dated 05/30/24. Lorazepam (antianxiety) 0.5 mg tablet give one tablet by mouth every eight hours as needed for increased anxiety, dated 05/30/24, and had a stop date of 06/13/24. Risperidone (antipsychotic) 1 mg tablet give one tablet by mouth three times daily for Alzheimer's disease, dementia, dated 05/30/24. R71's clinical record lacked a physician-documented rationale which included the multiple unsuccessful attempts for nonpharmacological interventions and risk versus benefits for the continued use of the antipsychotic medication for a resident with dementia. Upon request, the facility was unable to provide the physician's documentation. During observation on 06/05/24 at 06:33 AM, R71 slept on the couch in the common area. During an interview on 06/05/24 at 11:06 AM Administrative Nurse D stated the facility discussed residents taking antipsychotic medication during the daily meetings. Administrative Nurse D stated it was the goal of the facility for each resident taking antipsychotic medication to be on the lowest dose or be discontinued. Administrative Nurse D stated dementia was not an appropriate indication for the use of antipsychotic medication. The facility's Monitoring Residents on Psychotropic Drugs policy revised on 10/10/17, documented that each resident's psychotropic regimen would be managed and monitored to promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being. Psychotropic medications would only be administered when necessary to treat a specific, diagnosed, and documented condition and when the medication was beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication. The use of non-pharmacological approaches for behavioral intervention would be implemented, unless contraindicated, to minimize the need for medications. The facility failed to provide a physician-documented rationale which included the multiple unsuccessful attempts for nonpharmacological interventions and risk versus benefits for the continued use of the antipsychotic medication for R71. This deficient practice placed her at risk for unnecessary psychotropic medication and related complications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0849 (Tag F0849)

Could have caused harm · This affected 1 resident

The facility identified a census of 116 residents. The sample included 24 residents with six residents sampled for hospice services. Based on observation, record review, and interview, the facility fa...

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The facility identified a census of 116 residents. The sample included 24 residents with six residents sampled for hospice services. Based on observation, record review, and interview, the facility failed to ensure a consistent method of communication process, including how the communication would be documented between the facility and the hospice provider, to ensure the needs of the resident were addressed and met 24 hours per day for Resident (R) 5. This placed R5 at risk of decline and/or from maintaining the highest practicable physical, mental, and psychosocial well-being. Findings included: - R5's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of cerebral atherosclerosis (a disease that occurs when the arteries in the brain become hard, thick, and narrow due to the buildup of plaque (fatty deposits) inside the artery walls, kidney disease(your kidneys are damaged and cannot filter blood the way they should), dementia (a progressive mental disorder characterized by failing memory, confusion), and diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin). R5's Significant Change Minimum Data Set (MDS) dated 05/15/24 documented a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition. The MDS documented R5 needed partial to moderated assistance with bathing and dressing. The MDS R5 had received hospice services while in the facility. R5's Functional/Rehabilitation Potential CAA dated 05/15/24 documented R5 needed help with activities of daily living (ADL). R5 had a balance deficit during transfers and gait. The MDS documented that R5 had the potential for further decline in ADLs and mobility. The MDS revealed R5 had graduated from hospice service. Nursing was to provide ADLs, mobility, and transfer assistance. R5's Care Plan dated 11/28/23 documented that R5 had impaired mobility and needed help with performing ADLs. R5 needed the assistance of one staff for ADLs, dressing, grooming, and bathing. R5's Care Plan lacked direction to staff for the collaboration of care and services with the hospice provider which included the services, frequency of visits, medications, and equipment provided by hospice. A review of the communication EMR under the Assessments and Hospice tab lacked documentation of collaboration of care for R5 from January 2024 through May 2024. Observation on 06/03/24 at 10:12 AM revealed R5 was sitting in her room in her wheelchair watching TV. Observation on 06/04/24 at 10:02 AM revealed R5 was up in her wheelchair. R5 was out in the hall visiting with nursing staff. On 06/23/24 at 10:59 AM Licensed nurse (LN) I stated the hospice providers had access to the facility's EMR. LN I stated hospice providers scanned documentation into EMR after each visit. LN I stated all services and equipment provided by the hospice could be found in the facility's plan of care for R5. On 06/05/24 at 03:00 PM Administrative Nurse D stated R5's plan of care should include all the services and equipment provided by the hospice provider. Administrative Nurse D stated the files were scanned into the EMR under the hospice tag for each visit. Administrative Nurse D stated the facility had to call the hospice provided to obtain the visits from 01/24-05/24. She stated the information was not scanned consistently and should have been scanned into the EMR with each visit. Administrator Nurse D stated we do have the information for each visit now, and the facility was scanning the files into R5's EMR. The facility's Hospice Services policy, last revised 04/24/24, documented the written hospice agreement would include a communication process including how the communication would be documented between the facility and the hospice provider to ensure the needs of the resident was addressed and met 24 hours a day. A plan of care would be established in coordination with the interdisciplinary team members(s), the physician, the resident, and/or designee. The plan of care would include the diagnosis, a common focus (problem) list and interventions, and what services the facility and/or hospice was responsible to provide. The facility failed to ensure collaboration between the facility and the hospice provider and failed to develop a care plan by the facility that included a description of the services, medication, and equipment provided to R5 by the facility. This deficient practice placed R5 at risk for delayed services which could affect her mental, and psychosocial well-being.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for immunizations. Based on record review, and interviews, the facility failed to obtai...

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The facility identified a census of 116 residents. The sample included 24 residents with five residents reviewed for immunizations. Based on record review, and interviews, the facility failed to obtain consent or declinations for Pneumococcal Conjugate Vaccine (PCV20- vaccination for bacterial infections) pneumococcal (type of bacterial infection) vaccination or administration information for Residents (R) 53 and R71. This placed the residents at increased risk for complications related to pneumonia. Findings included: - Review of R53's clinical record lacked documentation the PCV20 was offered or declined and lacked documentation of a historical administration. A review of R71's clinical record lacked documentation the PCV20 was offered or declined and lacked documentation of a historical administration. Upon request for R53's and R71's declination or administration of PCV20, the facility was unable to provide consent or declination. During an interview on 06/05/24 at 11:37 AM, Administrative Nurse E, the facility infection preventionist, stated that R53 and R71 had a history of refusing all pneumococcal vaccinations offered in the past. Administrative Nurse E stated she was unable to locate a declination or consent for R53 or R71. The facility's Administration of Pneumococcal Vaccine to Residents policy revised 12/2022 documented to minimize the risk of residents acquiring, transmitting, or experiencing complications from pneumococcal disease, the facility would ensure that all residents would be offered the pneumococcal vaccine injection as desired by the resident and approved by the primary care physician. The facility failed to obtain PCV20 consents, declinations, or administration information for R53 and R71 who were eligible to receive the vaccination. This placed R53 and R71 at increased risk for acquiring, transmitting, or experiencing complications from the pneumococcal disease.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected multiple residents

The facility identified a census of 116 residents. The sample includes 24 residents. Based on observation, record review, and interviews, the facility failed to implement a system to allow residents a...

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The facility identified a census of 116 residents. The sample includes 24 residents. Based on observation, record review, and interviews, the facility failed to implement a system to allow residents and their representatives to file grievances anonymously. This deficient practice placed the residents at risk for decreased psychosocial well-being and had the potential to affect all residents. Findings Included: - An inspection of the facility revealed a suggestion box, located inside a walkway area that required a door code to access. The facility inspection revealed the facility had no labeled grievance boxes in place. On 06/04/24 at 10:19 AM, the Resident Council (RC) members reported they were not aware of how to file a grievance, or if the facility provided a way to file an anonymous grievance. The RC members reported they turned their complaints into Social Services or would have a member of their family contact Social Services to file a complaint on their behalf. The RC members stated they were not aware of any grievance form drop box. On 06/04/24 at 11:17 AM Administrative Staff A stated the facility did not have a grievance box, and that the box in question was a suggestion box. Administrative Staff A stated their policy was that grievances are filed via email, phone calls, or through social services. Administrative Staff A further stated he believed the residents knew how to file grievances as the facility did receive grievances from the residents. On 06/05/24 at 12:42 PM Activity Staff Z stated she had not been in the facility long but was trained to have residents go to social services if the resident had a complaint. She reported that she did not know where the grievance box was or if the facility had one. Activity Staff Z further stated she was unaware if there was a way to file an anonymous grievance and did not know about the suggestion box in an area that required a code to access. Activity Staff Z stated she spoke with a member of the nursing staff, and she reported nursing staff told her they believed the grievance box was on the assisted living side of the facility and residents would have gone there to file a grievance. The facility provided the Supporting the Right of Residents to Voices Grievances policy revised on 08/21/18, which documented a resident or their representative has the right to file grievances anonymously. A concern or complaint may be received in verbal or written form from any resident, responsible party, or family member. Residents and their families may also report a complaint or grievance in writing to any team member in the household or community using the Resident/Family Concern form located accessible to each neighborhood. The facility failed to implement a system to allow residents and their representatives to file grievances anonymously. This deficient practice placed all residents at risk for decreased psychosocial well-being.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility identified a census of 116 residents. The facility had one main kitchen and two kitchenettes with dining areas. Based on observation, record review, and interview, the facility failed to ...

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The facility identified a census of 116 residents. The facility had one main kitchen and two kitchenettes with dining areas. Based on observation, record review, and interview, the facility failed to ensure that staff stored and prepared food items in accordance with the professional standards for food service safety. This deficient practice placed the residents at risk for foodborne illnesses. Findings included: - On 06/03/24 at 07:17 AM, the initial tour of the kitchen revealed the following: Freezer number 12 had opened bags of frozen carrots, hash browns, sweet potato fries, French toast sticks, chicken wings, breaded okra, and curly fries that were not closed, labeled, or dated. Walk-in freezer number two had unlabeled and undated blueberries. Walk-in refrigerator number one had a rolling cart with a tray of macaroni and cheese and a tray of dried rice with butter that was not covered, labeled, or dated. Cooler number seven for leftover food had three containers of mashed potatoes, two containers of gravy, a tub of chicken base, and a container of chili that were not labeled or dated. Cooler number six had numerous plates of uncovered desserts that were dated 05/31/24. Cooler number five had containers of cauliflower, blueberries, and tomatoes that were not dated. Observation on 06/03/24 at 07:34 AM revealed cooler number eight had six containers of unknown food not labeled or dated, a tray of small cups with lids that were not labeled or dated, and an opened half-gallon of milk that was not dated. Observation on 06/03/24 at 07:34 AM revealed the clean dish storage area had numerous bowls and ramekins in plastic containers that were not covered or all inverted. Observation on 06/03/24 at 07:38 AM revealed the walk-in refrigerator number three had a box of mandarin oranges that were leaking and a package of raspberries with mold visible. Observation on 06/03/24 at 07:41 AM revealed the dry storage had an opened back of pecans not dated or sealed. In the interview on 06/04/24 at 10:16 AM, Dietary CC stated all opened food items were to be wrapped closed, labeled, and dated before storing. She stated if she saw food that was not dated, then she threw it away unless somebody just started working on an item. Dietary CC stated dishes were stored underneath covers or upside down. In the interview on 06/04/24 at 10:20 AM, Dietary BB stated dishes were kept covered and pots and pans were kept inverted. He stated if staff took food out of the original packaging, the items were kept wrapped or in a closable plastic bag and then discarded after three days. Dietary BB stated he expected frozen food items to be stored in closable plastic bags. He stated he expected the kitchen supervisor to inspect all food areas daily for outdated items, items not dated or labeled, and expired food. The facility's Food Storage policy, last revised in May 2022, directed food stored in the refrigerator were dated and labeled and tightly sealed with plastic wrap, foil, or a lid. The policy directed all food not in its original container was labeled and was good for seven days past the open date. The facility's Maintaining a Sanitary and Safe Food Preparation Area policy, last revised 09/15/13, directed areas for cleaning dishes and utensils were located in a separate area from the food service line to ensure a sanitary environment was maintained. The policy did not address the proper storage of dishes to prevent contamination. The facility failed to ensure that staff stored food items in accordance with the professional standards for food service safety and failed to store dishes inverted or covered. This deficient practice placed the residents at risk for foodborne illnesses.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

The facility identified a census of 116 residents. The sample included 24 residents. Based on observation, record review, and interviews, the facility failed to ensure proper infection control standar...

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The facility identified a census of 116 residents. The sample included 24 residents. Based on observation, record review, and interviews, the facility failed to ensure proper infection control standards were followed related to the implementation of procedures to monitor and prevent Legionella disease (Legionella is a bacterium that can cause pneumonia in vulnerable populations) or other opportunistic waterborne pathogens, hand hygiene, placement of urinary dependent drainage bag, and the sanitary storage of respiratory equipment. This deficient practice placed the residents at risk for complications related to infectious diseases. Findings included: - During an observation on 06/03/24 at 10:17 AM, Resident (R)413's nasal cannula was laid directly on the floor next to R413's bed, and a pile of soiled linen was laid directly on the right side of his bed. During an observation on 06/03/24 at 11:17 AM, R89 sat in his recliner in his room. R89's catheter tubing and catheter drainage bag were touching the floor. During an observation on 06/04/24 at 11:42 AM, R89 sat in his recliner in his room. R89's catheter drainage bag was hung from the pocket of his recliner and the bottom of the catheter bag touched the floor. During an observation on 06/05/24 at 06:48 AM R415 laid on her bed. Licensed Nurse H washed her hands and donned her gloves, she opened the room door to exit the room, to obtain an isolation gown from the bin outside the room. LN H returned to R415's room, closed the door, and donned an isolation gown. LN H failed to doff her gloves and perform hand hygiene. LN H assisted R415 with raising the left-leg pajama pants. LN H obtained the urinary leg bag from the bathroom and laid the bag on the foot of R415's bed. LN H failed to perform hand hygiene and change gloves prior to cleaning the tip of the urinary leg bag. LN H disconnected the dependent drainage bag from R415's catheter and attached the leg bag to R415's catheter. LN H rinsed R415's dependent drainage bag and placed it in a plastic bag in the bathroom. LN H doffed her gloves and donned a new glove. LN H failed to perform hand hygiene between glove changes. During an observation on 06/05/24 at 02:12 PM, Certified Nurse Aide (CNA) O was in R33's room with her while she was on the toilet. CNA O donned (put on) gloves and removed R33's soiled pull-up then placed a clean pull-up on R33. CNA O doffed (removed) gloves but did not perform hand hygiene before donning new gloves. CNA O gave the resident toilet paper to wipe her mouth then adjusted her left hearing aid. CNA P pushed the sit-to-stand lift (mechanical lift used for transfers) into the bathroom and donned gloves. CNA O placed R33's feet onto the sit-to-stand lift's footrest and then doffed gloves. She did not perform hand hygiene before donning new gloves. CNA O pulled several wipes out of the wipe package located on the back of the toilet and held them in her right hand. She adjusted R33's pants to get her ready to stand up and the wipes touched the pants. CNA P lifted R33 up with the sit-to-stand and CNA O used one wipe to wipe R33's peri-area from behind one time. CNA O placed the other wipes on top of the wipe package and then doffed her gloves. She did not perform hand hygiene before donning new gloves. CNA O used one wipe to wipe R33's peri-area from behind, she used the same wipe for four swipes, then grabbed another wipe and used that same wipe for three swipes. CNA O grabbed a tube of barrier cream out of the drawer beside the sink and applied it with the same gloved hand she used to wipe R33 with. CNA O doffed gloves and then donned new gloves without performing hand hygiene. CNA P doffed gloves then pulled R33 out of the bathroom with the sit-to-stand lift and positioned her into her wheelchair with CNA O's assistance. After R33 was disconnected from the lift, CNA O doffed gloves and performed hand hygiene. CNA O gathered up the trash while CNA P put R33's foot pedals on and placed her at her table. CNA P then performed hand hygiene. The facility provided a policy related to Legionella testing but was unable to provide a plan, facility based risk assessment, or procedures and monitoring related to Legionella prevention. During an interview on 06/05/24 at 06:48 AM, Licensed Nurse (LN) H stated that R413's nasal cannula should never be placed on the floor and soiled linen should never be placed on the floor. LN H stated she should have performed hand hygiene between glove changes during R415's urinary leg bag change. During an interview on 06/05/24 at 11:37 AM, Administrative Nurse E, the facility infection preventionist, stated staff should perform hand hygiene between glove changes, going from dirty to clean or if visibly soiled. Administrative Nurse E stated the facility had frequent hand hygiene education when there was an increase in urinary tract infections noted. Administrative Nurse E stated the facility had a yearly skills fair for nursing staff to review the infection control procedures. During an interview on 06/05/24 at 01:47 PM Administrative Staff A stated there was not a facility specific risk assessment for identification for Legionella disease completed. Administrative Staff A stated he had downloaded the requirements from the Centers for Disease Control (CDC) website. During an interview on 06/05/24 at 02:28 PM, CNA O stated staff completed hand hygiene before and after care. She stated if gloves were removed during peri-care then hand hygiene should be completed before putting new gloves on. CNA O stated to prevent contamination during peri-care, staff used a different wipe with every swipe, and the wipes were pulled out one at a time. She stated she did not put wipes on top of the package. During an interview on 06/05/24 at 02:35 PM, Licensed Nurse (LN) J stated staff completed hand hygiene before starting peri-care and donned gloves. She stated after the dirty portion of peri-care was completed, staff removed gloves and washed hands before putting new gloves on to complete the clean portion of peri-care. LN J stated staff prevented contamination during peri-care by using one wipe per swipe, not using the same wipe, or folding the wipe over to continue to use. She stated wipes were pulled out one at a time. During an interview on 06/05/24 at 02:41 PM, Administrative Nurse D stated staff completed hand hygiene when entering resident rooms and got the resident ready before peri-care was started. She stated staff sanitized their hands again and then donned gloves. Administrative Nurse D stated staff wiped front-to-back for females then removed their gloves and sanitized their hands before putting new gloves on. She stated staff used one wipe per swipe and held the wipes in their clean hand or put them on a clean surface to prevent contamination of the wipes. During an interview on 06/05/24 at 03:00 PM, Administrative Nurse D stated staff completed hand hygiene when entering resident rooms and got the resident ready before catheter care was started. She stated staff sanitized their hands again and then donned gloves. Administrative Nurse D stated staff should perform hand hygiene between glove changes. During an interview on 06/05/24 at 02:41 PM, Administrative Nurse D stated staff completed hand hygiene when entering resident rooms and got the resident ready before peri-care was started. She stated staff sanitized their hands again and then donned gloves. Administrative Nurse D stated staff wiped front-to-back for females then removed their gloves and sanitized their hands before putting new gloves on. She stated staff used one wipe per swipe and held the wipes in their clean hand or put them on a clean surface to prevent contamination of the wipes. The facility's Caring for a Resident with a Urinary Catheter policy last revised 04/2011 documented that catheter care would be provided daily and when there was the possibility of fecal incontinence. The facility's Nebulizer & Oxygen Storage and Cleaning policy dated 11/2021 documented the facility would ensure that a resident received nebulizer & oxygen services and care that was consistent with professional standards of practice and meeting the resident's goals and preferences. Oxygen tubing would be stored in a bag when not in use by the resident. The facility's Infection Control Program policy dated 05/2024 documented hand hygiene had frequently been cited as the single most important practice to reduce the transmission of infectious agents in healthcare settings and was an essential element of standard precautions. The term Hand Hygiene includes both hand washing with either plain or antimicrobial soap and water and the use of alcohol-based products (gels, rinses, foams) containing an emollient that does not require water. The facility's Female Perineal Care policy, last revised 08/22/08, directed staff to perform the following for perineal procedure: collected equipment, washed their hands, explained the procedure to the resident, put on gloves, cleaned the anal area first by wiping with wet washcloth or perineal wipes from the vagina towards the anus with one stroke, discarded soiled washcloth or soiled wipe and repeated with clean washcloth or wipe until skin was clear of fecal material, discarded gloves into trash and washed hands, put on clean gloves, used a clean washcloth or perineal wipe to cleanse perineal area and used a clean washcloth or perineal wipe for each wipe until no fecal material was present on skin, then removed gloves and washed hands. The facility failed to ensure proper infection control standards were followed related to the implantation of a procedure or plan to monitor and prevent Legionella disease or other opportunistic waterborne pathogens, hand hygiene during catheter care, and peri care, storage of oxygen equipment, proper placement of soiled linen, and catheter bags resting on the floor. This deficient practice placed the residents at risk for complications related to infectious diseases.
Dec 2023 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 113 residents. The sample included three residents reviewed for accidents. Based on observat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 113 residents. The sample included three residents reviewed for accidents. Based on observation, record review, and interviews, the facility failed to provide adequate supervision to prevent Resident (R) 1, who was cognitively impaired and at risk for elopement (when a cognitively impaired resident leaves the facility without the knowledge or supervision of staff), from exiting the facility without staff knowledge or supervision on 11/26/23 at 01:23 PM. R1 pushed on a door leading to the stairwell for 15 seconds and was able to open the door. The door alarm sounded but the roam alert system (system which alerts when a linked roam alert bracelet is near) did not alert even though R1 wore a roam alert bracelet. Staff reset the door alarm but did not check the stairwell. R1 then went down a flight of stairs and exited through an outside door in the stairwell. R1 walked along the sidewalk around the building, to the front of the building where he entered the front door at 01:39 PM and was intercepted by Dietary BB then escorted back to long term care. The facility failed to provide adequate supervision and appropriate response to door alarms to prevent an elopement. These failures placed R1 in immediate jeopardy. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure) and dementia (progressive mental disorder characterized by failing memory, confusion) without behavioral disturbance. The admission Minimum Data Set (MDS) dated 10/20/23, documented R1 had a Brief Interview for Mental Status (BIMS) score of five which indicated severe cognitive impairment. R1 had physical behaviors directed towards others and wandering behavior one to three days in the assessment period. R1 required substantial/maximal assistance with walking 10 feet. He had one noninjury and one injury fall since admission. The Cognitive Loss/Dementia Care Area Assessment (CAA) dated 10/26/23, documented R1 had a BIMS score of five, physical behaviors directed towards others, and wandering behavior. R1's factors that placed him at risk for a problem included modified independence, moderate impairment or severe impairment in decision making which may result in unsafe behavior and potential for injury, and difficulty with performance of activities of daily living (ADLs). The ADL Functional/Rehabilitation Potential CAA dated 10/26/23, documented R1 needed help with ADLs and mobility. The Falls CAA dated 10/26/23, documented R1 had a history of falls and he received staff support for transfer and safety needs. The Behavioral Symptoms CAA dated 10/26/23, documented R1 had rejection of care and wandering behavior. R1 became physically aggressive with staff while toileting and was observed wandering on the unit. R1's Care Plan, dated 11/01/23, documented R1 had problems with remaining safe in his environment due to history of wandering and a diagnosis of dementia. The care plan directed he wore a wandering bracelet on his right ankle and staff redirected him when exit seeking or took him for a walk. R1's Care Plan, dated 11/01/23, documented R1 was at risk for falling related to history of falls and muscle weakness. The care plan directed R1 may attempt to self-transfer and staff offered assistance. R1's Care Plan, dated 11/01/23, documented R1 had an impaired ability to take care of himself and needed help with performing ADL. The care plan directed staff to provide assistance with one staff for bathing, dressing/grooming, and transfers. R1's EMR revealed an Elopement Risk Assessment, dated 10/13/23, that documented R1 had an elopement risk score of six, which indicated he was not at risk for elopement. R1's EMR revealed a Behavioral Documentation note on 11/12/23 at 09:21 AM that documented R1 had been up wandering about both neighborhoods that morning and was easily redirected. R1's EMR revealed a Behavioral Documentation note on 11/26/23 at 01:07 PM that documented after lunch, R1 walked around carrying his house shoes without his walker. Staff attempted to remind him he needed to use his walker and he needed to leave his shoes in his room. R1 stated he was leaving town for two to three weeks and where he was going, he would not be able to use the walker. R1 walked away carrying his shoes and refused to take his walker. R1's EMR revealed a Nursing Notes note on 11/26/23 at 03:07 PM that documented staff reported R1 almost got out and the Wanderguard (bracelet that sets off an alarm when residents wearing one attempt to exit the building without an escort) needed to be checked for function. The nurse went to R1 in the living room and checked his Wanderguard, which was working. The staff notified the weekend supervisor and removed R1's Wanderguard to check it for function. The Wanderguard did not alarm when going out of the care center but did when staff brought the alarm back into the care center. Staff changed R1's Wanderguard tag and placed it on his right ankle. Administrative Staff A came to facility and reviewed the camera and saw that R1 had opened the door and exited. R1 refused to allow the nurse to complete vital signs, he was cool to the touch, but did not have any shivering or jaw shaking to alert staff to him being cold. R1 was dressed in a long-sleeved shirt with an undershirt, casual pants, tennis shoes, and socks. In a notarized witness statement on 11/26/23, CNA M stated she heard the door alarm and went to check the area. As she approached, she saw R2 turn from the door and walk back down the hall. CNA M stated she checked to ensure the door was closed/latched, which it was, and reset the door alarm with the impression it was R2 who triggered it as she had several times that day. She stated the alarm never sounded so she assumed no one had passed through the exit door. CNA M stated she had seen R1 wandering all over the halls off and on all day, including that afternoon but did not recall the last time she saw him. In a notarized witness statement on 11/28/23, Dietary BB stated R1 was walking toward the front doors when she saw him on 11/26/23 at about 01:30 PM. She stated R1 was one of her residents and had just moved to the second floor. She knew he was not to be out alone, so she asked him where he was headed. Dietary BB stated R1 said he was going to see his friend and needed to get to the elevators. She stated she showed him the elevators and took him to the second floor. Dietary BB stated he did not want to go back to his room. She notified staff about what happened. The facility's investigative report, dated 12/05/23, documented on 11/26/23 at approximately 01:23 PM, R1 was seen in the lobby by Dietary BB who escorted R1 back to the second floor of LTC and notified the charge nurse. The charge nurse reported the incident to the supervisor who informed Administrative Nurse D and Administrative Staff A. Administrative Staff A arrived at the facility to investigate the incident. Initially, staff reported they thought R1 possibly followed a family member off of the floor. The facility reviewed camera footage and identified that was not the case. R1 ambulated to the exit door, pushed the door for 15 seconds until the door/magnetic lock released, and walked down the stairs. The releasing of the door magnetic lock activated the door alarm. R1 ambulated to the lobby where Dietary BB recognized him and assisted him back to the second floor of LTC. The egress exit alarm activated when the door opened; however, the roam alert did not activate/alarm. Certified Nurse Aide (CNA) M immediately responded to the egress door alarm and reset the door alarm. Since the roam alert was not activated and another resident was standing by the door, CNA M indicated she believed that resident activated the door alarm. She reset the door alarm and directed the resident away from the door. Video footage showed the following: at approximately 01:23 PM, R1 pushed on the door until the door releases. CNA M walked to the door, as she was already headed towards the door prior to the door sounding because she saw R2 by the door, immediately when the alarm sounded. She was observed resetting the door alarm at 01:24 PM. CNA M redirected R2 away from the door. At approximately 01:29 PM, R1 ambulated independently in through the front doors from outside. He wore pants, shoes, and a long-sleeved shirt at that time. Investigation of the incident indicated the roam alert at that door did not alarm. R1's roam alert tag was functioning appropriately. It was identified that the door alarm did not activate until the magnetic lock released after 15 seconds. R1 ambulated independently. The temperature outside at the time of the incident was approximately 36 degrees and the sidewalks were shoveled and salted. When questioned about the incident, R1 stated he was headed to his villa/home, which was on campus. In closing, the investigation indicated the incident was related to failure of equipment. The equipment did not activate at the time of the incident. The circuit board had not and did not display a warning signal to alert staff and/or maintenance. R1 was away from the neighborhood for a total of six minutes. According to the Kansas State University Historical Weather website, the temperature on 11/26/23 at 01:00 PM was 32.2 degrees Fahrenheit (F). On 12/19/23 at 12:50 PM, the outside door R1 left out of exited onto a sidewalk. The sidewalk was in good repair and continued around the building to the front entrance. There was parking lots located to the side and in front of the facility with a street that ran in front of the facility with a posted speed limit of 25 miles per hour. On 12/19/23 at 02:25 PM, the second-floor door R1 exited led to a stairwell. The stairs were made of cement/concrete and R1 had to walk down one flight of stairs to leave through the outside exit door. On 12/19/23 at 12:45 PM, Administrative Staff A stated R1 was identified as a wanderer and he had a roam alert bracelet staff checked every shift for placement and checked weekly for functioning. He stated on 11/26/23, R1 pushed on the door and set the alarm off but the roam alert alarm did not go off. R2 was also there, and she wore a roam alert which triggered in the alarm window but did not sound. Administrative Staff A stated Dietary BB saw R1 in the front entrance and escorted him back inside. He stated R1 exited out a stairwell door then walked around the sidewalk to the main entrance where he was able to enter the front door. Administrative Staff A stated the circuit board for the roam alert was failing and intermittently sending signals. On 12/19/23 at 02:24 PM, Administrative Staff A stated the door alarm did sound after the magnetic lock released when pushed for 15 seconds and if it had alarmed immediately when the door was pushed then staff would have answered right away. He stated R1 did go down a flight of stairs to exit. On 12/19/23 at 02:32 PM, Administrative Nurse D stated on 11/26/23, she was notified around 01:30 PM that R1 was brought back in through the front doors. She stated it was not reported to her that he had any wandering behaviors that day. Administrative Nurse D stated when a door alarm sounded, staff were expected to go to the door alarm, open the door to check and find the person, verify the roam alert number that popped up in the alarm window with the number in [NAME] (CNA care plan) before resetting the alarm. On 12/19/23 at 04:05 PM, Administrative Staff A stated he expected staff to always respond to door alarms immediately, open the door and check the area, then account for all the residents. He stated he expected this every single time the alarm went off. On 12/20/23 at 10:43 AM, CNA M stated she was not aware that R1 was a wanderer or exit seeker. She stated on 11/26/23, she was documenting at the computer when she saw R2 going towards the exit door at the end of that hallway. She stated she jumped up from charting but did not take her [NAME] with her as she wanted to get to R2 before she got to the end of the hall. CNA M stated by time she got to the end of the hall, R2 had made a U-turn and she passed her. While she was at the end of the hall, CNA M checked the door and saw it was closed and latched. She stated she did not see anybody and the only resident she saw in that direction was R2. CNA M stated since the door was latched and R2 was safely inside, she checked the roam alert window to see what number was on the code display but because she did not have her [NAME] on her, she memorized the last three digits to check against the papers at the desk. CNA M stated the last three numbers were the same as R2's roam alert. She stated the roam alert alarm did not go off and staff relied on the roam alert alarm to go off. CNA M stated besides checking the roam alert number, there was no roam alert alarm going off to indicate a reside had went through that exit. She stated the door alarms went off frequently throughout the day if someone pushed on a door or left it open too long. CNA M stated the roam alert alarm sounded through the computer as well and indicated a resident passed over a threshold. She stated if a roam alert alarm went off, everybody, no matter who it was, went to assist. She stated staff always carried the [NAME] and pulled it out to check the roam alert number with the screen. CNA M stated she did not take the [NAME] with her to get R2 because she thought it was more important to go to R2. She stated if she knew there was another resident in that area, she would have gone through the doors and down the stairs asking if anyone had seen him. CNA M stated the [NAME] was updated every day and new ones were printed every shift and listed which residents were wanderers with their roam alert numbers on the back. She stated she had assigned residents that she received report on and R1 was not one of her assigned residents, so she did not receive report on him. On 12/20/23 at 12:50 PM, Licensed Nurse (LN) G stated on 11/26/23, R1 was restless, was walking without his walker, and kept saying he was leaving. She stated staff kept telling him he needed to stay at the facility and wait for his wife to come get him. LN G stated she talked to R1 about 10 to 15 minutes before he had got out of the door, and he stated he was going to leave but she told him to wait for his wife. She stated another resident had asked for her to step into their room and that was when another nurse told her R1 had got out then was brought back in. LN G stated when a door alarm went off, staff were supposed to respond and if there was a code in the Wanderguard box, they looked at the [NAME] to find the number and make sure the resident was still in the building. She stated everyone carried a [NAME] which were reprinted at least every day and were supposed to be updated every day. LN G stated she had not observed R1 trying to push on any doors, but he would go look out of the front door to the care center then would turn around and sit down in the lobby area then back up to wandering again. She stated R1 wore a Wanderguard at the time. She stated R1 was not easily redirected that day because he was very agitated and had started cussing at staff for telling him to wait for his wife. LN G stated staff offered him food, offered him rest, and offered to call his wife but none of that seemed to work for him that day. She stated she did not feel like he needed to be one-on-one or closer observation because he had not tried to actually push on any doors to go out, he just walked up to them to look out then walked away. The facility's Elopement Prevention policy, last revised 06/18/12, directed specific interventions were developed and implemented for residents at risk for elopement such as increased frequency of checks to ensure safety, wander bracelet may be placed on resident, and resident may be moved to the 2nd floor care center. The policy directed it was the responsibility of all personnel to report any resident attempting to leave the care center to the charge nurse as soon as practical. The facility's Wandering Resident policy, dated 02/17/08, directed every effort was made to prevent wandering episodes while maintaining the least restrictive environment for residents who were at risk for elopement. The policy directed if a resident repeatedly attempted to wander off the neighborhood, a monitoring schedule was implemented to ensure resident safety. The facility failed to provide adequate supervision to prevent R1 from eloping out of the facility on 11/26/23 at 01:23 PM when the temperature was near freezing. This deficient practice placed R1 in immediate jeopardy. The facility put the following corrective actions into place by 12/05/23: All elopement risk residents were placed on 15-minute checks until the roam alert system was fixed beginning 11/26/23. R1's Care Plan was updated on 11/27/23. The security system company replaced the circuit board and changed door alarm to sound when doors were pushed on 11/27/23. An elopement drill was completed 11/28/23 and two more were completed on 11/30/23. Staff were educated on responding to door alarms from 11/27/23 to 12/05/23. CNA M received a final written warning for responding to door alarms on 12/01/23. Due to the corrective measures implemented and completed prior to the onsite survey, this deficient practice was cited as past noncompliance. The scope and severity remain a J.
Jan 2023 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

The facility identified a census of 101 residents. The sample included 21 residents with four reviewed for bowel and bladder management. Based on observation, record review, and interviews, the facili...

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The facility identified a census of 101 residents. The sample included 21 residents with four reviewed for bowel and bladder management. Based on observation, record review, and interviews, the facility failed follow up on identified changes in R61 bowel and bladder incontinence. This deficient practice placed the residents at risk for complications related to incontinence. Findings Included: - The Medical Diagnosis section within R61's Electronic Medical Records (EMR) included diagnoses dementia (progressive mental disorder characterized by failing memory, confusion), type two diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), muscle weakness, history of falling, need for assistance with personal cares, chronic kidney disease, major depressive disorder (major mood disorder), and abnormal gait and mobility. R61's Quarterly Minimum Data Set (MDS) dated 09/27/22 noted a Brief Interview for Mental Status (BIMS) score of 13 indicating intact cognition. The MDS indicated that she was frequently incontinent of bowel and bladder. The MDS indicated that she was not on a bowel toileting program. A review of R61's Urinary Incontinence Care Area Assessment (CAA) completed 06/29/22 indicated that she was at risk for urinary incontinence related to her medical diagnoses, poor muscle strength, and impaired balance and mobility. A review of R61's Care Plan initiated 06/22/22 indicated that R61 had fallen on 06/24 related to toileting. The facility noted an intervention she was continent, and staff were to assist her to the restroom with her walker. (06/24/22) The plan instructed staff to toilet her every odd hour during the day and every three hours at night. (06/24/22) A review of R61's EMR revealed her Care Plan for Urinary Incontinence was updated on 07/20/22. The updated plan revealed the following interventions: monitor for symptoms of infections, provide incontinence briefs for protection, provide one staff assistance with peri-care, and provide medicated cream to peri-area after cares. On 12/12/22, after a toileting related fall, R61's plan added the intervention for staff to assist her with toileting every odd hour during the day and every two hours at night (11:00pm, 01:00am, 03:00am, and 05:00am). The plan noted to apply barrier cream and incontinence briefs. A review of R61's EMR revealed a Bowel and Bladder assessment completed on 06/22/22 indicating that she was always continent of bowel but occasionally incontinent of urine. The plan noted that she required extensive assistance from one staff for toileting. The plan noted a change in her urinary pattern. The assessment's incontinence plan and comments section were left incomplete. A Bowel and Bladder assessment completed 07/06/22 indicated that R61 was always continent of bowel but occasionally incontinent of urine. The plan noted that she required extensive assistance from one staff for toileting. The plan noted a change in her urinary pattern. The assessment's incontinence plan and comments section were incomplete. A Bowel and Bladder assessment completed 09/27/22 indicated that R61 had become frequently incontinent of both bowel and bladder. The plan noted that she required extensive assistance from one staff for toileting. The plan noted a change in her urinary pattern. The assessment's incontinence plan and comments section were incomplete. A Bowel and Bladder assessment completed 12/27/22 indicated that R61 had become frequently incontinent of bowel and bladder. The plan noted that she required extensive assistance from one staff for toileting. The plan noted a change in her urinary pattern. The assessment's incontinence plan and comments section were incomplete. On 01/10/22 at 02:12AM R61 was resting in her bed. R61's bed was in the low position and her call light was next to her. R61 stated that she has had an increase in both bowel and bladder incontinence recently and had even had incontinence episodes waiting for staff to answer the call light. R61 stated that she has difficulty getting out of bed and worries that she may fall again. On 01/12/22 at 01:01PM in an interview with Certified Medication Aid (CMA) G, she stated that R61 often will use her call light if she needed to use the restroom. CMA G stated that R61 does have both bowel and bladder incontinence episodes. She stated that R61 is checked on frequently but not sure it she is on an specific incontinence program. She stated that all residents should be toileted before and after meals. On 01/12/22 at 01:10PM in an interview with Licensed Nurse (LN) G, she stated R61 would know how to use the call light as long as it was in view and given frequent reminders from staff not to go to the restroom without assistance. She stated that R61 had incontinent episodes but not sure if there have been recent changes. A review of the facility's Continence Care Management Program revised 11/2020 indicated that the facility will complete ongoing assessment to identify changes in continence and maintain the highest level of bowel and bladder function. The facility failed follow up on assessed changes in R61 bowel and bladder incontinence levels. This deficient practice placed the residents at risk for complications related to incontinence.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents with two reviewed for respiratory care. Base...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents with two reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to provide orders to administer supplemental oxygen to Resident (R)6. The facility additionally failed to store R5 and R6's supplemental oxygen equipment (masks and tubing) in a sanitary manner. This deficient practice placed R6 at risk for complications related to respiratory care and infections. Findings Included: - The Medical Diagnosis section within R6's Electronic Medical Records (EMR) included diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), tachycardia (rapid heartbeat greater than 100 beats per minute), dysphagia (swallowing difficulty), abnormal posture, hypertension (high blood pressure), cardiomegaly (enlarged heart with serious complications related to pumping blood and oxygen throughout the body), history of pneumonia (inflammation of the lungs), osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), and gastro-esophageal reflux disease (backflow of stomach contents to the esophagus). R6's Quarterly Minimum Data Set (MDS) dated 12/06/22 noted a Brief Interview for Mental Status (BIMS) score of six indicating severe cognitive impairment. The MDS indicated that she required supervision with physical assistance from one staff for locomotion in her room and while eating. The MDS noted that she required a wheelchair for mobility. The MDS did not indicate that she was receiving oxygen therapy services. A review of R6's Dementia Care Area Assessment (CAA) completed 09/06/22 indicated that she had cognitive impairment related to her medical diagnoses that placed her at risk for decline in activities of daily living (ADLs), falls, and decline in memory. The CAA indicated that R6's care plan will optimize her remaining function and prevent her cognitive decline. A review of R6's Care Plan for ADL dated 01/26/22 indicated that she required assistance from one staff for all her ADLs. The plan noted that she used a Broda chair (specialized wheelchair with the ability to tilt and recline) for mobility to optimize her independence. The plan instructed staff to keep all personal items within reach. The plan noted that R6 had heart problems related to her medical diagnoses and required supplemental oxygen as ordered. A review of R6's EMR under Physician's Orders revealed no order to clean, maintain, or administer supplemental oxygen to R6 as instructed in her Care Plan. On 01/10/22 at 09:24AM R6 sat in her room eating her breakfast. R6 was calling out for help to change positions but staff not in room to assist. R6 sat in her Broda chair facing the television with her bedside table directly in front of her. R6's nebulizer mask and oxygen tubing sat on a small desk behind her without a protective barrier or bag for storage. The oxygen tubing was dated 1/8/22. At 01:45PM her mask and oxygen tubing sat out on desk. On 01/11/22 at 02:36PM R6's nebulizer mask was stored in mesh bag located on oxygen machine. On 01/12/22 at 01:01PM in an interview with Certified Medication Aid (CMA) G, she stated that the oxygen equipment should be stored in a provided bag when not in use. She stated that oxygen equipment should be cleaned and disinfected if left touching contaminated surfaces. On 01/12/22 at 01:10PM in an interview with Licensed Nurse (LN) G, she stated oxygen tubing should be changed weekly and dated. She stated that mesh bags should be provided with each resident on oxygen therapy to store the equipment. On 01/12/22 at 01:25PM, Administrative Nurse D stated that staff are expected to check the equipment each time they are in the room to ensure it gets stored properly. She stated that the oxygen tubing should be dated and changed base on the resident's order. She stated that all residents should have an order to receive oxygen. She stated that all the equipment should be stored in bags when not in use. A review of the facility's Nebulizer and Oxygen Storage and Cleaning policy revised 11/2021 indicated the oxygen tubing for respiratory equipment would be changed out weekly. The policy noted that respiratory equipment (nebulizer and oxygen tubing) must be stored in a mesh bag when not in use. The facility failed to provide orders to administer supplemental oxygen care to R6. The facility additionally failed to store R6's supplemental oxygen equipment (masks and tubing) in a sanitary manner. This deficient practice placed R6 at risk for complications related to respiratory care and infections. - The electronic medical record (EMR) for R5 documented diagnoses of hypertension (HTN-an elevated blood pressure), cerebrovascular accident (CVA-stroke, sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), and sleep apnea (a disorder of sleep characterized by periods without respirations). The Annual Minimum Data Set (MDS) dated [DATE] documented R5 had a Brief Interview for Mental Status (BIMS) score of three which indicated severely impaired cognition. R5 required extensive assistance for her activities of daily living (ADLs). The MDS did not mark continuous positive airway pressure (CPAP-a machine that uses mild air pressure to keep breathing airways open while you sleep) use. The ADL Care Area Assessment (CAA) dated 12/08/22 documented R5 required extensive assistance with ADLs. The Basic Needs and Preferences Care Plan dated 09/14/22 directed staff R5 wore a CPAP at night-staff to assist with placement and notify nurse if refused. The January 2023 Physician's Orders for R5 documented and order dated 05/28/20 for CPAP machine for sleep apnea. It directed staff to assist with placing CPAP on at bedtime and off in the morning. The January 2023 Physician's Orders for R5 documented an order dated 05/12/21 to check water to CPAP and add water as needed every evening. An observation on 01/10/23 at 08:25 AM revealed R5's CPAP mask was draped over the dresser beside her bed and was not stored in a plastic bag. On 01/11/23 at 11:25 PM R5 laid on her bed resting, the unbagged CPAP mask was draped across her dresser; there was no bag present for the mask. On 01/12/23 at 01:05 PM Certified Medication Aide (CMA) R stated that the oxygen tubing and CPAP masks should be stored in a plastic bag when not in use. The CPAP mask should be cleaned weekly. On 01/12/23 at 10:16 PM Licensed Nurse (LN) G stated the CPAP masks should be stored in the black plastic bags after they have been cleaned or when not in use. The CPAP mask should be cleaned weekly. On 01/12/23 at 01:56 PM Administrative Nurse D stated the masks and tubing should be stored in a bag when not being used or after they had been cleaned. The CPAP mask should not ever just be draped over the table or machine. The facility policy Nebulizer and Oxygen Storage and Cleaning date 11/2021 did not address CPAP machine care. The facility failed to ensure R5's CPAP mask was properly stored while not being used. This deficient practice placed R5 at risk for respiratory complication and infection.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents. Five residents were sampled for medication ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents. Five residents were sampled for medication review. Based on observation, record review and interview, the facility failed to ensure the Consultant Pharmacist (CP) identified that Resident (R) 14's anti-hypertensive (a medication used to treat elevated blood pressure) medication was given outside of physician ordered parameters. This deficient practice placed R14 at risk for unnecessary medication administration and adverse side effects. Findings included: - The electronic medical record (EMR) for R14 documented diagnoses of atrial fibrillation (A-fib-a rapid, irregular heartbeat), heart failure (the heart cannot pump blood as well as it should), hypertension (HTN- elevated blood pressure). The Annual Minimum Data Set (MDS) dated [DATE] documented R14 had a Brief Interview for Mental Status (BIMS) score of 10 which indicated moderately impaired cognition. R14 required limited to extensive assistance of one to two staff for her activities of daily living (ADLs). R14 required the administration of a diuretic (a medication to promote the formation and excretion of urine). The Quarterly MDS dated 12/27/22 documented R14 had a BIMS of five which indicated a severely impaired cognition. R14 required extensive assistance of one to two staff for her ADLs. R14 required the administration of a diuretic. The ADL Care Area Assessment CAA dated 04/13/22 for R14 documented she needed help with ADLs and mobility. R14 had cognitive deficits along with poor strength and took medications for HTN and A-fib. The Diagnosis/Conditions Care Plan initiated 06/19/21 for R14 directed staff to monitor her medical issues. Staff was to see the current physician orders on the Medication Administration Record (MAR) and Treatment Administration (TAR) for exact medications, dosages, routes, frequencies as well as specific treatments and directions. Staff were to be aware of potential adverse side effects and notify physician. The Physician Orders for January 2023 documented an order dated 05/02/21 for losartan (a medication used to treat high blood pressure) 100 milligram (mg) tablet by mouth once daily for HTN. Hold for systolic blood pressure (SBP the pressure exerted when the heart beats and blood is ejected into the arteries) below 100 or a pulse below 60. The Physician Orders for January 2023 documented an order dated 05/02/21 for metoprolol tartrate (a medication used to lower blood pressure) 12.5 mg by mouth twice daily for HTN. Hold for SBP below 100 or pulse below 60. Review of R14's September 2022 MAR/TAR revealed R14's losartan and metoprolol was administered on two of 30 opportunities (09/02/22 and 09/16/22) outside of the physician ordered parameters. Review of R14's December 2022 MAR/TAR revealed R14's losartan and metoprolol was administered out of physician ordered parameters on three of 31 opportunities (12/09/22, 12/19/22, and 12/26/22). The monthly Medication Regimen Review's (MRR) were reviewed from January 2022 to present. The CP failed to identify any irregularities with R14's losartan or metoprolol administration. On 01/10/23 at 09:44 AM staff propelled R14 down the hallway in her wheelchair. On 01/11/23 at 12:05 PM R14 sat at the dining table in her wheelchair eating lunch and spoke to staff in a loud voice. On 01/12/23 at 01:16 PM Licensed Nurse (LN) G stated she did not directly get the pharmacy recommendations. LN G stated she would receive the nursing recommendations and recommendations after the physician responded. LN G stated that blood pressure medications should have the physician's parameters in the MAR/TAR and on the administration screen a flag popped up to let the person administering the medication know that the vital sign was out of parameter. On 01/12/23 at 01:56 PM Administrative Nurse D stated the pharmacist reviewed medications monthly and made recommendations, those were then forwarded to the physicians for a response, and nursing recommendations are forwarded to the nurses. Administrative Nurse D stated she was not certain if the CP made recommendations on blood pressure medications given out of parameters but did know that the EMR will flag a medication that requires vital signs if the reading was out of the set parameters and the medication should be held. On 01/17/23 Consultant GG was unavailable for interview. The facility policy Medication Regimen Review (MRR) revised 10/03/2017 documented the CP would perform a MRR on each resident upon move in, and at least monthly. The MRR would identify irregularities was addressed. Adverse consequences such as actual or potential risk associated with medications that may have unwanted, uncomfortable or dangerous effects. Specific reviews of following physician-ordered notification/holding parameters for drugs as appropriate. The facility failed to ensure the CP identified and reported when R14's anti-hypertensive medications were administered outside of physician ordered parameters. This placed R14 at risk for unnecessary medication administration and adverse side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents. Five residents were sampled for medication ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 101 residents. The sample included 21 residents. Five residents were sampled for medication review. Based on observation, record review and interview, the facility failed to ensure Resident (R)14's anti-hypertensive (a medication used to treat elevated blood pressure) medication was given within the physician ordered parameters. This deficient practice placed R14 at risk for unnecessary medication administration and adverse side effects. Findings included: - The electronic medical record (EMR) for R14 documented diagnoses of atrial fibrillation (A-fib-a rapid, irregular heartbeat), heart failure (the heart cannot pump blood as well as it should), hypertension (HTN- elevated blood pressure). The Annual Minimum Data Set (MDS) dated [DATE] documented R14 had a Brief Interview for Mental Status (BIMS) score of 10 which indicated moderately impaired cognition. R14 required limited to extensive assistance of one to two staff for her activities of daily living (ADLs). R14 required the administration of a diuretic (a medication to promote the formation and excretion of urine). The Quarterly MDS dated 12/27/22 documented R14 had a BIMS of five which indicated a severely impaired cognition. R14 required extensive assistance of one to two staff for her ADLs. R14 required the administration of a diuretic. The ADL Care Area Assessment CAA dated 04/13/22 for R14 documented she needed help with ADLs and mobility. R14 had cognitive deficits along with poor strength and took medications for HTN and A-fib. The Diagnosis/Conditions Care Plan initiated 06/19/21 for R14 directed staff to monitor her medical issues. Staff was to see the current physician orders on the Medication Administration Record (MAR) and Treatment Administration (TAR) for exact medications, dosages, routes, frequencies as well as specific treatments and directions. Staff were to be aware of potential adverse side effects and notify physician. The Physician Orders for January 2023 documented an order dated 05/02/21 for losartan (a medication used to treat high blood pressure) 100 milligram (mg) tablet by mouth once daily for HTN. Hold for systolic blood pressure (SBP the pressure exerted when the heart beats and blood is ejected into the arteries) below 100 or a pulse below 60. The Physician Orders for January 2023 documented an order dated 05/02/21 for metoprolol tartrate (a medication used to lower blood pressure) 12.5 mg by mouth twice daily for HTN. Hold for SBP below 100 or pulse below 60. Review of R14's September 2022 MAR/TAR revealed R14's losartan and metoprolol was administered on two of 30 opportunities (09/02/22 and 09/16/22) outside of the physician ordered parameters. Review of R14's December 2022 MAR/TAR revealed R14's losartan and metoprolol was administered out of physician ordered parameters on three of 31 opportunities (12/09/22, 12/19/22, and 12/26/22). On 01/10/23 at 09:44 AM staff propelled R14 down the hallway in her wheelchair. On 01/11/23 at 12:05 PM R14 sat at the dining table in her wheelchair eating lunch and spoke to staff in a loud voice. On 01/12/23 at 01:16 PM Licensed Nurse (LN) G stated that blood pressure medications should have the physician's parameters in the MAR/TAR and on the administration screen a flag popped up to let the person administering the medication know that the vital sign was out of parameter. On 01/12/23 at 01:56 PM Administrative Nurse D stated the EMR will flag a medication that required vital signs if the reading was out of the set parameters and the medication should be held. The unit charge nurse did receive a report each morning of medication administrations from the day before that would be reviewed. The facility policy Physician Orders for Medications and Treatments dated 09/12/08 documented: all medications would be administered as ordered by a health care professional authorized by the state to order medications. Orders for medications would include specific precautions or directions if needed. The facility failed to ensure staff administered R14's anti-hypertensive medications within the physician ordered parameters. This placed R14 at risk for unnecessary medication administration and adverse side effects.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected multiple residents

The facility identified a census of 101 residents. The sample included 21 residents with 21 reviewed for reasonable accommodation of needs. Based on observation, record review, and interviews, the fac...

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The facility identified a census of 101 residents. The sample included 21 residents with 21 reviewed for reasonable accommodation of needs. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 6's call light remote was within reach while in her room. The facility additionally failed to ensure foot pedals were provided for Resident (R) 14's, R22's, and R19's wheelchairs to prevent their feet from dragging on the floor. This deficient practice placed R6 at risk unmet care needs and R14, R22, and R19 at risk for injuries. Findings Included: - The Medical Diagnosis section within R6's Electronic Medical Records (EMR) included diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), dysphagia (swallowing difficulty), abnormal posture, history of pneumonia (inflammation of the lungs), osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), and gastro-esophageal reflux disease (backflow of stomach contents to the esophagus). R6's Quarterly Minimum Data Set (MDS) dated 12/06/22 noted a Brief Interview for Mental Status (BIMS) score of six indicating severe cognitive impairment. The MDS indicated that she required supervision with physical assistance from one staff for locomotion in her room and while eating. The MDS noted that she required a wheelchair for mobility. The MS indicated that R6 had one non-injury fall since admission. A review of R6's Dementia Care Area Assessment (CAA) completed 09/06/22 indicated that she had cognitive impairment related to her medical diagnoses that placed her at risk for decline in activities of daily living (ADL's), falls, and decline in memory. The CAA indicated that R6's care plan will optimize her remaining function and prevent her cognitive decline. A review of R6's Care Plan for ADL dated 01/26/22 indicated that she required assistance from one staff for all her ADLs. The plan noted that she used a Broda chair (specialized wheelchair with the ability to tilt and recline) for mobility to optimize her independence. The plan instructed staff to keep all personal items within reach. The plan noted that R6 had heart problems related to her medical diagnoses and required supplemental oxygen as ordered. On 01/10/22 at 09:24AM R6 sat in her room eating her breakfast. R6 was calling out for help to change positions but staff were not in room to assist. R6 sat in her Broda chair facing the television with her bedside table directly in front of her. R6's call light was wrapped around the frame of her bed three feet behind her Broda chair and out of reach. R6 was unable to identify the location of her call light and unable to adjust herself to reach it to call for assistance. On 01/12/22 at 11:25AM R6 sat in her room calling out for help. R6 was positioned in her Broda chair facing the door and watching television. R6 stated she needed assistance moving to her bed. R6's call light was wrapped around her bed frame. R6 was unable to reach the call light for assistance. On 01/12/22 at 01:01PM in an interview with Certified Medication Aid (CMA) G, she stated that R6 often would yell out for her needs but would use the call lights if directly in front of her. She stated that staff should be checking to placement of the call light and reminding R6 to use it during every interaction. She stated that for residents in wheelchairs the call light should be either placed reach of the resident or attached to the resident to prevent it from falling on the floor or out of reach. On 01/12/22 at 01:10PM in an interview with Licensed Nurse (LN) G, she stated R6 would know how to use the call light as long as it was in view and given frequent reminders from staff. On 01/12/22 at 01:25PM, Administrative Nurse D stated that staff should be ensuring the call lights are in reach of the residents and checking on the residents frequently. She stated the call lights should be positioned with the residents that were in wheelchairs so that they could easily activate the light if needed. A review of the facility's Resident Call System policy revised 11/2021 stated that the facility will ensure the residents can call for assistance or contact caregivers from their room. The facility failed ensure R6's call light remote was within reach while in her room. This deficient practice placed R6 at risk for falls and unmet care needs. - On 01/11/23 at 11:40 AM an unidentified female nursing staff member pushed R14 in a wheelchair without foot pedals into the dining room. R14's feet drug on the floor. On 01/11/23 at 12:04 AM an unidentified female nursing staff member pushed R19 in a wheelchair without foot pedals into the dining room. R19's drug along the floor. On 01/11/23 at 12:21 PM an unidentified nursing staff member pushed R22 in a wheelchair down the hall with no foot pedals. R22's knees were bent and both feet drug on floor. On 01/12/23 at 01:05 PM Certified Medication Aide (CMA) R stated every wheelchair has foot pedals, but it was a tricky situation if every resident should have foot pedals on their wheelchairs. CMA R stated some of the residents were able to lift their feet up when staff pushed them in the wheelchair. On 01/12/23 at 01:36 PM Licensed Nurse (LN) G stated residents should have foot pedals on their wheelchairs when being pushed by staff for safety purposes. On 01/12/23 at 01:55 PM Administrative Nurse D stated every resident's wheelchair had foot pedals and should have been used if staff pushed to the wheelchair. Administrative Nurse D stated some residents were able to propel their wheelchairs and foot pedals could be a fall risk. The facility was unable to provide a policy related to reasonable accommodation of needs/preferences. The facility failed to ensure foot pedals were provided for R14's, R22's, and R19's wheelchairs to prevent their feet from dragging on the floor. This deficient practice placed R14, R22 and R19 vulnerable for possible injuries.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 39% turnover. Below Kansas's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 2 life-threatening violation(s). Review inspection reports carefully.
  • • 18 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $13,397 in fines. Above average for Kansas. Some compliance problems on record.
  • • Grade F (39/100). Below average facility with significant concerns.
Bottom line: Trust Score of 39/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Lakeview Village's CMS Rating?

CMS assigns LAKEVIEW VILLAGE an overall rating of 3 out of 5 stars, which is considered average nationally. Within Kansas, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Lakeview Village Staffed?

CMS rates LAKEVIEW VILLAGE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 39%, compared to the Kansas average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Lakeview Village?

State health inspectors documented 18 deficiencies at LAKEVIEW VILLAGE during 2023 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 16 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Lakeview Village?

LAKEVIEW VILLAGE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 158 certified beds and approximately 112 residents (about 71% occupancy), it is a mid-sized facility located in LENEXA, Kansas.

How Does Lakeview Village Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, LAKEVIEW VILLAGE's overall rating (3 stars) is above the state average of 2.9, staff turnover (39%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Lakeview Village?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Lakeview Village Safe?

Based on CMS inspection data, LAKEVIEW VILLAGE has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Kansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Lakeview Village Stick Around?

LAKEVIEW VILLAGE has a staff turnover rate of 39%, which is about average for Kansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Lakeview Village Ever Fined?

LAKEVIEW VILLAGE has been fined $13,397 across 1 penalty action. This is below the Kansas average of $33,213. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Lakeview Village on Any Federal Watch List?

LAKEVIEW VILLAGE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.