SWAN HEALTH AT OVERLAND PARK

6505 W 103RD STREET, OVERLAND PARK, KS 66212 (913) 649-5110
For profit - Limited Liability company 44 Beds SWAN HEALTH Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
0/100
#288 of 295 in KS
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Swan Health at Overland Park received a Trust Grade of F, indicating significant concerns about the care provided. They rank #288 out of 295 in Kansas, placing them in the bottom half of all facilities in the state, and #33 out of 35 in Johnson County, meaning there are very few options worse than this facility. Unfortunately, the situation appears to be worsening, with issues increasing from 7 in 2023 to 16 in 2025. Staffing is a major concern here, with a low rating of 1 out of 5 stars and an alarming turnover rate of 85%, significantly higher than the state average. There have been serious incidents, including a failure to adequately monitor a resident's feeding tube, leading to an infection, and a lack of interventions for another resident’s significant weight loss, which raises serious questions about the quality of care. While the facility has good quality measures, the overall poor ratings and concerning incidents suggest families should carefully consider their options.

Trust Score
F
0/100
In Kansas
#288/295
Bottom 3%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
7 → 16 violations
Staff Stability
⚠ Watch
85% turnover. Very high, 37 points above average. Constant new faces learning your loved one's needs.
Penalties
✓ Good
$72,472 in fines. Lower than most Kansas facilities. Relatively clean record.
Skilled Nurses
✓ Good
Each resident gets 56 minutes of Registered Nurse (RN) attention daily — more than average for Kansas. RNs are trained to catch health problems early.
Violations
⚠ Watch
30 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★☆
4.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 7 issues
2025: 16 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

1-Star Overall Rating

Below Kansas average (2.9)

Significant quality concerns identified by CMS

Staff Turnover: 85%

39pts above Kansas avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $72,472

Well above median ($33,413)

Moderate penalties - review what triggered them

Chain: SWAN HEALTH

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is very high (85%)

37 points above Kansas average of 48%

The Ugly 30 deficiencies on record

1 life-threatening 1 actual harm
Sept 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 37 residents. The sample included three residents. Based on observation, record review, and ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 37 residents. The sample included three residents. Based on observation, record review, and interview, the facility failed to implement interventions to prevent further weight loss for Resident (R) 1. R1 was admitted to the facility on [DATE] and had a weight loss of 3.85% by 07/02/25 with no documented intervention or response to the loss. R1's weight further declined to a significant loss of 8.85% by 08/01/25 (more than 7.5% in three months) with no documented intervention or response from the facility until 08/14/25. This deficient practice resulted in a total significant weight loss of -11.15% for R1 from 06/06/25 to 08/20/25. Findings included:- R1's Electronic Medical Record (EMR) documented a diagnoses of nontraumatic subarachnoid hemorrhage (SAH- bleeding in the space just outside the brain), conversion disorder (a mental condition in which a person experiences blindness, paralysis or other nervous system symptoms that cannot be explained by illness or injury), dysphagia (swallowing difficulty), cerebral edema (abnormal accumulation of fluid in the brain, which causes it to swell), and dependence on a respirator, or ventilator (the inability to breathe on one's own, requiring mechanical ventilation to support or replace normal breathing function). The admission Minimum Data Set (MDS), dated 06/12/25, for R1 noted the Brief Interview for Mental Status (BIMS) assessment was not completed as R1 was rarely or never understood. The MDS documented R1's short-term and long-term memory was not assessed. The MDS further documented R1 had severely impaired cognitive skills for daily decision making. The MDS documented R1 was dependent on staff for activities of daily living (ADL). The MDS documented R1 had functional limitation in range of motion to his upper and lower extremities, with impairment on both sides. The Cognitive Loss/Dementia (a progressive mental disorder characterized by failing memory and confusion) Care Area Assessment (CAA), dated 06/12/25, documented R1 had decreased ability to make himself understood. The CAA documented R1 had confusion, disorientation and/or forgetfulness. The CAA further documented R1 was alert and able to answer simple yes or no questions by nodding or shaking his head. The Nutritional Status CAA dated 06/12/25, documented R1 had contractures (abnormal permanent fixation of a joint or muscle), partial or total loss of arm movement, functional limitation in range of motion, and hemiplegia (paralysis of one side of the body) and, or hemiparesis (muscular weakness of one half of the body). The CAA documented R1 had poor memory. The CAA documented R1 was to have nothing by mouth due to dysphagia, and all nutrition and or hydration were given via percutaneous endoscope gastrostomy tube (PEG-a tube inserted through the wall of the abdomen directly into the stomach). R1's Care Plan, with an initiated date of 06/17/25, documented the following:R1 had an ADL self-care performance deficit related to being bedbound. R1 was bedfast all or most of the time. R1 was totally dependent on staff for transferring. R1 was totally dependent on staff for personal hygiene and oral care. R1 had a tracheostomy (opening through the neck into the trachea through which an indwelling tube may be inserted) related to respiratory failure. R1 required tube feeding related to dysphagia. R1 would maintain adequate nutritional and hydration status as evidenced by stable weight, no signs or symptoms of malnutrition, or dehydration through the review date. R1 was dependent on tube feeding and water flushes. The intervention directed staff to see the doctor's orders for the current feeding orders. R1's EMR revealed the following orders:An order, with an ordered date of 06/05/25, directed staff to weigh R1 monthly. An order, with a start date of 06/05/25 and a discontinue date of 06/16/25, documented the resident required enteral feed (provision of nutrients through the gastrointestinal tract when the resident cannot ingest, chew, or swallow food) six times a day. Staff were to give 200 milliliters (ml) of Jevity (a liquid nutrition with fiber providing complete nutrition) 1.5 by bolus feed and 180 ml water flush with each bolus feed six times a day via PEG.An order, with a start date of 06/16/2025 and a discontinue date of 08/11/25, documented the resident required enteral feed six times a day. Staff were to give 230 mL of Jevity 1.5 by bolus feed and 220 ml water flush with each bolus feed six times a day via PEG. An order, with a start date of 08/11/25 and a discontinue date of 08/15/25, documented an enteral feed order for the resident, every shift. Give Jevity 1.5 at 60 ml per hour plus water flush 220 ml every four hours continuously via PEG for nutritional management.An order, with a start date of 08/15/25 and a discontinue date of 08/22/25 documented the resident required enteral feeding every shift. Staff were to give Jevity 1.5 at 65 ml per hour plus water flush 220 ml every four hours continuously via PEG for nutritional management.An order, with a start date of 08/20/25, directed staff to obtain a Hoyer (total body mechanical lift) weight every two weeks. An order, with a start date of 08/22/25, documented the resident required an enteral feed every shift. Staff were to give Jevity 1.5 at 70 ml per hour plus a water flush of 250 ml every four hours continuously via PEG for nutritional management.R1's EMR lacked evidence of changes to R1's enteral feed orders from 06/16/25 to 08/11/25. R1's EMR lacked evidence of any changes in weight monitoring from 06/05/25 to 08/20/25. R1's EMR documented the following weights: 130.0 pounds (lbs.) on 06/06/25125.0 lbs. on 07/02/25 118.5 lbs. on 08/01/25 117.5 lbs. on 08/15/25 115.5 lbs. on 08/20/25 117.6 lbs. on 09/02/25 120.5 lbs. on 09/17/25 R1 had a weight loss of 3.85% from 06/06/25 to 07/02/25 and R1's EMR lacked evidence of any interventions from the facility. R1 had a significant loss of 8.85% from 06/06/25 to 08/01/25. R1's EMR lacked evidence of interventions from the facility until 08/11/25. R1 had a loss of 9.62% from 06/06/25 to 08/15/25. R1 had a total significant loss of 11.15% from 06/06/25 to 08/20/25. A Mini Nutrition note dated 06/05/25 documented R1 had a moderate decrease in food intake in the last three months. The note documented the resident had a weight loss greater than three kilograms (kg) (6.6 lbs.) in the last three months. R1 was bed or chair-bound and had suffered psychological stress or acute disease in the past three months. The resident has mild dementia. A Nutrition Therapy Progress Note with a date of 08/14/25, documented R1 had a history of recent nausea, with one emesis (vomit) on 08/06/25, and weight loss over the past month. R1 had continual overall weight loss since SAH on 04/02/25. The order changed from bolus feeds six times a day to continuous enteral feeding via PEG with continued strict nothing-by-mouth orders due to dysphagia. R1 admitted on a bolus order of Jevity 1.5 200 ml six times per day with 180 ml water six times per day plus Prosource (nutrition product designed for patients with malnutrition or protein deficiencies) 15 grams (g) a day. The resident's weight on 05/26/25 prior to admission to the facility was 143 lbs. and 1.3 ounces. The note further documented the resident's weight on 08/02/25 of 118.5 lbs., was discussed with R1's primary care provider. The provider changed the resident to continuous infusion with a smaller volume of the meal supplement infused continuously. The resident required increased kilocalories (kcals- a unit of energy measurement used in nutrition) to about 100 kcals per day. Staff were to monitor the resident for gastrointestinal (GI) symptoms. Per the note, R1 lost 23 lbs. from 04/03/25 to 06/06/25 (the resident admitted to facility on 06/05/25). A Nutrition/Dietary Note dated 08/22/25, documented the resident with 3 lb. weight loss this week. A Certified Nurse Aide reported the resident had infrequent urine output. R1 indicated he was thirsty. R1's weight on 08/01/25 was 118.5 lbs., and on 08/15/25 weight was 117.5 lbs. The note documented an increase in the resident's enteral feed rate, but not water flush. On 08/20/25 the resident's weight was 115.5 lbs. No new labs were ordered. R1 had no edema or no skin breakdown. A new order was placed to increase the resident's water flush from 220 ml to 250ml every four hours, along with an increase in enteral feed rate of Jevity 1.5 from 65 to 70 ml per hour. The note documented speculation R1 had higher metabolic needs than typical, possibly due to increased activity, or fidgeting, and a history of asthma with episodes of coughing. The note documented for staff to monitor R1's tolerance to the feedings, hydration, weights every two weeks, labs, and skin integrity. R1's goal weight over the next six months was 125 lbs. to 135 lbs. A Nutrition/Dietary Note dated 09/02/25, documented R1's Hoyer weight was 117.6 lbs., which was up 2 lbs. since 08/20/25 with a weight of 115.5 lbs. The note documented a planned weight increase to a goal weight from 125 lbs. to 135 lbs. over the next six months, with noted muscle atrophy. The note documented weights every 14 days through October 2025 and longer as needed to achieve weight trending toward weight goals and stability. The note further documented R1 reported tolerance to continuous enteral feed without GI symptoms or issues with Jevity 1.5 at 70 ml per hour with a water flush of 250 ml every four hours via PEG tube. Feeds would provide 2520 kcals, 107 grams of protein, and 2776 ml of water. The note documented for staff to continue to monitor weights, tolerance, labs, hydration, GI issues, and medical progress. R1's EMR lacked evidence of dietary notes or dietary assessments from 06/05/25 to 08/14/25. A Dietary Profile dated 06/06/25, documented R1 required a strict nothing by mouth directive, and on was on bolus gravity PEG feeds six times a day. The Dietary Profile documented R1 had a tracheostomy, ventilator, and had a subarachnoid hemorrhage. The Dietary Profile documented R1 had a PEG tube for nutritional support due to dysphagia. The resident required increased volume and water flushes due to resident's hunger and continued weight loss. R1's usual weight was 153 lbs. on 04/02/25 at the onset of SAH, and he had a current admit weight of 130 lbs. on 06/06/25. The resident's goal weight was from 140 lbs. to 150 lbs., and the goal weight in the next three to six months would be 135 lbs. to 145 lbs. The Dietary Profile documented R1 was tolerating PEG feeds well and had no GI symptoms. A Dietary Profile dated 09/08/25 documented R1 was on a strict nothing-by-mouth directive and was on continuous enteral feed via PEG tube. The Dietary Profile documented R1's family was concerned about R1's weight decline post SAH on 04/02/25. The Dietary Profile documented R1's weight was 153 lbs., and noted he had a severe weight loss prior to admitting to the facility. The Dietary Profile documented R1's weight was 130 lbs. on 06/06/25 (admission weight) with a current weight of 117.6 lbs. R1 was on a planned weight increase plan. R1's EMR lacked evidence of any other Dietary Profile assessments. On 09/18/25 at 02:11 PM, R1 received a continuous enteral feeding via an enteral feeding pump (a medical device used to deliver liquid nutrition directly into a patient's digestive tract via a feeding tube), as he rested in his bed. On 09/18/25 at 03:35 PM, Licensed Nurse (LN) G stated if a resident had a significant loss, he would reweigh them to make sure the weight was correct. LN G stated he would report the noted loss to the Director of Nursing (DON), the PCP, and the dietician. LN G stated he would also put in a progress note documenting the loss. He stated the dietician would usually adjust the rate of a feeding if a resident was not getting enough calories. LN G stated he believed the facility weighed residents once per month, or every two weeks. LN G stated one of the nursing aides told him they thought R1 lost weight and R1's family reported R1 lost weight as well. LN G stated R1 was on bolus feeding and he stated he asked Dietary BB about changing R1's feedings to continuous instead of bolus, as he stated he was concerned R1 may not have been getting fed consistently. LN G stated he was not sure what other staff did on other shifts. He stated he knew what he did on his shifts, but was not sure what others did related to R1's scheduled bolus feedings. LN G stated the only thing he suspected was R1 may not have been receiving them consistently. LN G stated staff would know if R1 was being fed if the order was changed to consistent instead of bolus. On 09/18/25 at 03:54 PM, Dietary BB stated R1 was 153 lbs. prior to admitting to the facility and had lost weight prior to arriving at the facility. Dietary BB stated R1 admitted with a weight of 130 lbs. Dietary BB stated she could see R1's weight was already declining prior to admission, so she changed R1's enteral feeding orders to increase his calories. Dietary BB stated she gave R1 a big increase in calories when he came in and his loss slowed down compared to what he had lost prior to admitting to the facility. She stated in July, when R1 lost 3.85% in the first month at the facility, R1 was having a lot of stools and some reported nausea. She stated she was not sure if a further increase would cause more nausea or vomiting, and she wanted to give him time to adjust to the increase in calories. She stated sometimes, if they moved too fast and the resident started vomiting, they could move backwards and decline. Dietary BB stated she had the order changed to small volume continuous feeding on 08/11/25 instead of bolus and R1 tolerated the change well with no reported nausea. Dietary BB stated she would normally intervene and make adjustments when a noted loss occurred and before it became significant. Dietary BB stated the facility normally did monthly weights for residents, but they changed R1 to every two weeks. Dietary BB stated she should have changed R1 to weekly weights sooner than she did once R1 started having some loss in the facility, as he was still on monthly at that time. Dietary BB further stated there should have been interventions put into place in July when the initial loss of 3.85% was documented in the first month, even though the loss slowed when compared to pre-admission loss. Dietary BB stated they probably should have started continuous feeding in July and increased how often he was weighed then. Dietary BB R1 did not have any reported nausea with the continuous feeding, only when he had the bolus feedings. Dietary BB stated there were no dietary assessments done for R1 in July when the loss was first documented. Dietary BB stated she probably should have followed up and done an assessment during that time. Dietary BB stated the biggest error was not increasing how often R1 was weighed to stay on top of changes. On 09/18/25 at 05:05 PM, Administrative Nurse D stated the facility obtained weights monthly, and results were given to the dietitian to review. Administrative Nurse D stated the dietician reviewed weights and PEG tub feedings and then made adjustments based on the findings and contacted the doctor. Administrative Nurse D stated it could be difficult to track loss based on weights obtained from a hospital, prior to admission to the facility, but if there was notable loss in the facility, interventions should be in place to prevent the loss from worsening. Administrative Nurse D stated if a loss was noted for a resident, it would be appropriate to change how often the resident was weighed to more closely monitor changes. On 09/18/25 at 05:25 PM, Administrative Staff A stated she believed residents were weighed weekly when admitted and then changed to monthly. Administrative Staff A stated Dietary BB was responsible for monitoring weight loss in the facility. Administrative Staff A stated Dietary BB would monitor loss and make dietary adjustments as needed to help prevent weight loss. Administrative Staff A stated she believed a resident's weight could go from some noted loss to significant within a month's time if not monitored. Administrative Staff A stated she was not a clinician, but it would make sense to check and monitor a resident's weight more frequently than once a month if there was some documented loss. The facility's Enteral Nutrition policy, with a revision date of November 2018, documented the dietician, with input from the provider and nurse, estimates calories, protein, nutrients, and fluid needs, determines whether the resident's current intake is adequate to meet his or her needs, recommends special food formulations, and calculates fluids to be provided. The dietician monitors residents who are receiving enteral nutrition and makes appropriate recommendations for interventions to enhance tolerance and nutritional adequacy of enteral feedings. The facility's Nutrition (Impaired)/Unplanned Weight Loss - Clinical Protocol Policy, with a revision date of September 2012, documented the staff will report to the physician significant weight gains or losses or any abrupt or persistent change from baseline appetite or food intake.
May 2025 11 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0605 (Tag F0605)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R8's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of paraplegia (the loss of muscle function, s...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R8's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of paraplegia (the loss of muscle function, sensation, or both) and insomnia (inability to sleep). The admission Minimum Data Set (MDS) dated 01/13/25 documented a Brief Interview of Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS documented R8 had received hypoglycemic (a class of medication used to lower blood sugar) medication, opioid (a class of controlled drugs used to treat pain) medication, and antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication during the observation period. R8's Psychotropic Drug Use Care Area Assessment (CAA) dated 01/15/25 documented R8 received antipsychotic medication related to his diagnosis of paraplegia. R8's Care Plan, dated 03/26/25, documented the nursing staff would request the physician to review and evaluate R8's medications. R8's EMR under the Orders tab revealed the following physician orders: Diazepam (antipsychotic) oral tablet two milligram (mg) (valium) give one tablet by mouth every eight hours as needed (PRN) for mild muscle spasms (involuntary muscular contraction) dated 02/10/25. The as needed antipsychotic medication lacked a 14-day stop date or a physician-ordered specific duration. Diazepam oral tablet, give two mg tablets (four mg) by mouth as needed for moderate muscle spasms. May have four mg at bedtime as needed, dated 02/10/25. The as needed antipsychotic medication lacked a 14-day stop date or a physician-ordered specific duration. Quetiapine (antipsychotic) fumarate tablet 25mg (Seroquel) give 12.5 mg tablet by mouth at bedtime for insomnia dated 03/10/25. Review of R8's EMR under the Misc tab revealed Monthly Medication Review (MMR) dated 01/16/25 with a recommendation for R8's as needed Valium needed a clinical rationale documentation in R8's clinical record for the continuance of the medication with a duration the medication should be continued. The physician response dated 02/11/25 rationale was chronic spasticity para status and the duration was lifetime. MMR dated 03/17/25 documented R8 had received antipsychotic medication Seroquel that lacked an acceptable indication for use. The physician's response dated 03/21/25 documented a diagnosis of psychosis (any major mental disorder characterized by a gross impairment in reality perception). The facility was unable to provide physician documentation for the use of an antipsychotic medication with a non-approved indication upon request. On 05/06/25 at 07:46 AM, R8 laid on his right on his bed. Staff delivered his breakfast tray to his room. R8 consumed a drink from his tray to swallow his pain medication without difficulty. On 05/6/25 at 01:20 PM, Licensed Nurse (LN) I stated that antipsychotic medication should not be given for insomnia. She stated the medication was to be given for mental disorders. She stated PRN psychotropic medications required a 14-day stop date and a physician's rationale for continued use. She stated nursing staff were expected to monitor the orders and report irregularities to the medical provider and the director of nursing. She stated the pharmacy was expected to also find these issues and report them. On 05/06/25 at 01:32 PM, Administrative Nurse D stated that all PRN psychotropic medications should have the initial 14-day stop date. She stated the durations were not usually put into the orders due to the pharmacy setting the durations for the medications. She stated that antipsychotic medications were not meant to be used for insomnia. She stated that antipsychotics were to be used for behavioral and mood disorders. The facility's Psychotropic Medication Use policy, revised 07/2022, indicated the facility was not to give psychotropic unless necessary to treat a specific condition and deemed beneficial to the resident. The policy noted that the facility would identify the risks versus benefits of the medication's use and utilize non-pharmacological interventions. The policy noted that the facility would ensure continual medication monitoring and adjust the dosage to meet the therapeutic needs of the resident. The policy noted that PRN psychotropic medication would be given a 14-day stop date and renewed only upon physician evaluation. The facility identified a census of 32 residents. The sample included 12 residents, with five reviewed for unnecessary medications. Based on observations, record review, and interviews, the facility failed to ensure Residents (R) 19 and R8 remained free from unnecessary psychotropic (alters mood or thought) medications and chemical restraint (use of medication to control behaviors). This deficient practice placed both residents at risk for sedation and chemical restraint. Findings Included: - The Medical Diagnosis section within R19's Electronic Medical Records (EMR) included diagnoses of quadriplegia (inability to move the arms, legs, and trunk of the body below the level of an associated injury to the spinal cord), muscle weakness, dysphagia (difficulty swallowing), and chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing). R19's Quarterly Minimum Data Set (MDS) dated 02/04/25 noted a Brief Interview for Mental Status (BIMS) score of two, indicating severe cognitive impairment. The MDS noted she had bilateral (both sides) upper and lower extremity impairments. The MDS noted she was dependent on staff assistance for transfers, bathing, bed mobility, dressing, toileting, and personal hygiene. The MDS noted she had no psychiatric or mood disorders. The MDS indicated she did not take antianxiety (a class of medications that calm and relax people) or antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medications. R19's Psychotropic Drug Use Care Area Assessment (CAA) completed 02/04/25 noted she took psychotropic medications and was at risk for side effects. The CAA noted she took antipsychotic drugs and noted that care plan interventions were implemented. R19's Care Plan initiated on 02/27/25 indicated she was totally dependent on staff assistance for all her activities of daily living (ADL) related to her medical diagnoses. The plan noted she took medications with Black Box Warnings (BBW - the highest safety-related warning that medications can have assigned by the Food and Drug Administration). The plan instructed staff to monitor for medication side effects and adverse reactions to the medications. The plan noted that the pharmacy would make medication recommendations and follow up as indicated. The plan noted she would be monitored by her medical provider, and the pharmacist would consider dosage reduction when clinically appropriate for her psychotropic medications. R19's EMR under Physician Orders indicated an order (dated 01/28/25) for staff to administer 12.5 milligrams (mg) of Seroquel (antipsychotic medication) via her gastrostomy tube (G-tube: tube surgically placed through an artificial opening into the stomach) at bedtime for depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The EMR revealed she had the medication upon her admission on [DATE]. R19's EMR under Physician Orders indicated an order (dated 01/28/25) for staff to administer Lorazepam (an antianxiety medication), one milligram every six hours as needed for anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). The order lacked a stop date and was documented as indefinite. A review of R19's Medication Regimen Review (MRR) completed 03/14/25 revealed the Consultant Pharmacist (CP) notified the facility that R19's Lorazepam medication required a duration of use past the 14-day period. The medical provider responded to the note with a 30-day duration for anxiety on 03/21/25. R19's Lorazepam received no other orders for the continuation past the 30-day stop period. A review of R19's Medication Regimen Review (MRR) completed 03/14/25 revealed the CP notified the facility that R19's Seroquel medication could not be used for depression. The medical provider noted R19 failed a gradual dose reduction. The MRR did not acknowledge that depression was not an accepted CMS indication for antipsychotic medications. On 05/06/25 at 07:00 AM, R19 rested in her bed. R19 received her morning medication without issue. On 05/6/25 at 01:20 PM, Licensed Nurse (LN) I stated that antipsychotic medication should not be given for depression. She stated the medication was to be given for mental disorders. She stated PRN psychotropic medications required a 14-day stop date and a physician's rationale for continued use. She stated that nursing staff were expected to monitor the orders and report irregularities to the medical provider and the director of nursing. She stated the pharmacy was expected to also find these issues and report them. On 05/06/25 at 01:32 PM, Administrative Nurse D stated all PRN psychotropic medications should have the initial 14-day stop date. She stated the durations were not usually put into the orders due to the pharmacy setting the durations for the medications. She stated that antipsychotic medications were not meant to be used for depression. She stated that antipsychotics were to be used for behavioral and mood disorders. The facility's Psychotropic Medication Use policy, revised 07/2022, indicated the facility was not to give psychotropics unless necessary to treat a specific condition and deemed beneficial to the resident. The policy noted that the facility would identify the risks versus benefits of the medication's use and utilize non-pharmacological interventions. The policy noted that the facility would ensure continual medication monitoring and adjust the dosage to meet the therapeutic needs of the resident. The policy noted that PRN psychotropic medication would be given a 14-day stop date and renewed only upon physician evaluation.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

The facility identified a census of 32 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to complete the Care Area Assessment (CAA) ...

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The facility identified a census of 32 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to complete the Care Area Assessment (CAA) analysis of findings, related to a Comprehensive Minimum Data Set (MDS), for two residents, Residents (R) 12 and R20, in order to address the underlying cause, risk factors, and other contributing factors to ensure the resident received care based on their individual needs. This placed these residents at risk for impaired care and decreased quality of life due to unidentified care needs. Findings included: - R12's admission MDS dated 11/07/24 23 triggered the CAA for functional abilities (self-care mobility), urinary incontinence and indwelling catheter, pressure ulcer, and nutritional status. All triggered CAA's lacked completion with an analysis of findings. R20's admission MDS dated 11/19/25 triggered the CAA for functional abilities (self-care mobility), urinary incontinence and indwelling catheter, pressure ulcer, psychotropic (alters mood or thought) drug use, falls, and nutritional status. All triggered CAA's lacked completion with an analysis of findings. On 05/06/25 at 09:03 AM, Administrative Nurse E was unavailable for interview by phone. On 05/06/25 at 10:30 AM, Administrative Nurse D stated she was not able to answer the question about R12 and R20's MDS lacking the analysis of their CAAs. The Facility's MDS Assessment Coordinator policy, last revised November 2019, documented a registered nurse (RN) would be responsible for conducting and coordinating the development and completion of the resident assessment (MDS).
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 32 residents. The sample included 12 residents, with five sampled residents reviewed for unn...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 32 residents. The sample included 12 residents, with five sampled residents reviewed for unnecessary medications. Based on observations, record review, and interviews, the facility failed to ensure the Consultant Pharmacist's (CP) recommended a Centers for Medicare and Medicaid (CMS) approved indication related to Resident (R) 19's antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication. This deficient practice placed R19 at risk of unnecessary medication administration and related complications. Findings Included: - The Medical Diagnosis section within R19's Electronic Medical Records (EMR) included diagnoses of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), quadriplegia (inability to move the arms, legs, and trunk of the body below the level of an associated injury to the spinal cord), muscle weakness, dysphagia (difficulty swallowing), and chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing). R19's Quarterly Minimum Data Set (MDS) dated 02/04/25 noted a Brief Interview for Mental Status (BIMS) score of two, indicating severe cognitive impairment. The MDS noted she had bilateral upper and lower extremity impairments. The MDS noted she was dependent on staff assistance for transfers, bathing, bed mobility, dressing, toileting, and personal hygiene. The MDS noted she had no psychiatric or mood disorders. The MDS indicated she did not take antipsychotic medications. R19's Psychotropic (alters mood or thought) Drug Use Care Area Assessment (CAA) completed 02/04/25, noted she took psychotropic medications and was at risk for side effects. The CAA noted she took antipsychotic drugs and noted that care plan interventions were implemented. R19's Care Plan initiated on 02/27/25 indicated she was completely dependent on staff assistance for all her activities of daily living (ADL) related to her medical diagnoses. The plan noted she took medications with Black Box Warnings (BBW - the highest safety-related warning that medications can have assigned by the Food and Drug Administration). The plan instructed staff to monitor for medication side effects and adverse reactions to the medications. The plan noted that the pharmacy would make medication recommendations and follow up as indicated. The plan noted she would be monitored by her medical provider, and the pharmacist would consider dosage reductions when clinically appropriate for her psychotropic medications. R19's EMR under Physician Orders indicated an order (dated 01/28/25) for staff to administer 12.5 milligrams (mg) of Seroquel (antipsychotic medication) via her gastrostomy tube (G-tube: tube surgically placed through an artificial opening into the stomach) at bedtime for depression. The EMR revealed she had the medication upon her admission on [DATE]. A review of R19's Medication Regimen Review (MRR) completed 03/14/25 revealed the CP notified the facility that R19's Seroquel medication could not be used for depression. The medical provider noted R19 failed a gradual dose reduction. The MRR did not acknowledge that depression was not an accepted CMS indication for antipsychotic medications. On 05/06/25 at 07:00 AM, R19 rested in her bed. R19 received her morning medication without issue. On 05/06/25 at 01:20 PM, Licensed Nurse (LN) I stated that antipsychotic medication should not be given for depression. She stated the medication was to be given for mental disorders. She stated that nursing staff were expected to monitor the orders and report irregularities to the medical provider and the director of nursing. She stated the pharmacy was expected to also find these issues and report them. On 05/06/25 at 01:32 PM, Administrative Nurse D stated that antipsychotic medications were not meant to be used for depression. She stated that antipsychotics were to be used for behavioral and mood disorders. She stated the pharmacist was expected to make recommendations about which medications were appropriate related to psychotropic medication use. The facility's Medication Regimen Review policy, revised 01/2021, indicated the facility's CP was to complete monthly medication reviews for each resident and report irregular findings. The policy indicated the CP was to make recommendations to the facility for medication findings based on medication indications, durations, side effects, potential complications, or adverse reactions.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

The facility identified a census of 32 residents. The sample included 12 residents, with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the f...

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The facility identified a census of 32 residents. The sample included 12 residents, with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure the physician was notified of blood sugars outside the physician ordered parameters for Resident (R) 12 and the facility failed to ensure antihypertensive (medication used to treat high blood pressure) medication was administered per the physician ordered parameters for R16. These deficient practices placed these residents at risk for unnecessary medication administration and possible adverse reactions. Findings included: - R12's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid) and diabetes mellitus (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin). The admission Minimum Data Set (MDS) dated 11/07/24 documented a Brief Interview of Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS documented R12 had received diuretic (a medication to promote the formation and excretion of urine) medication and anticoagulant (a class of medications used to prevent the blood from clotting) medication during the observation period. The Quarterly MDS dated 02/18/25 documented a BIMS score of 15, which indicated intact cognition. The MDS documented that R12 had received diuretic medications, anticoagulant medications, and insulin (medication to regulate blood sugar) during the observation period. R12's Psychotropic Drug Use Care Area Assessment (CAA) dated 11/14/24 lacked completion with analysis of findings. R12's Care Plan, dated 03/26/25, documented nursing staff would review the pharmacy consult recommendations and follow up as indicated. R12's EMR under the Orders tab revealed the following physician orders: Blood glucose monitoring four times a day for DM. Notify the physician if blood sugar was less than (<) 30 or greater than (>) 350 dated 02/11/25. Novolog (insulin) flex pen subcutaneous solution pen injector 100 units/milliliters (ml) (insulin aspart) inject 10 units subcutaneously with meals for blood sugar 250 and greater dated 02/28/25. Review of R12's Medication Administration Record (MAR) from 02/01/25 to 05/05/25 (94 days) his blood sugar was outside the physician ordered parameters on the following 12 dates: 02/20/25, 02/27/25, 03/03/25, 03/08/25, 03/25/25, 03/26/25, 04/03/25, 04/06/25, 04/13/25, 04/18/25, 05/04/25, and 05/05/25. R12's clinical record lacked documentation of physician notification. On 05/06/25 at 07:37 AM, R12 laid asleep on his bed with no distress noted. On 05/26/25 at 01:20 PM, Licensed Nurse (LN) I stated the physician should be notified of any blood sugars outside the ordered parameters LN I stated a note should be entered into the resident's EMR of the notification and their response to the notification. On 05/06/25 at 01:23 PM, Administrative Nurse D stated she expected the physician to be notified of any blood sugars that were outside the ordered parameters. Administrative Nurse D stated that a note should be in the residents' EMR of the physician notification and the physician's response. The facility was unable to provide a policy related to following a physician's order. - The Medical Diagnosis section within R16's Electronic Medical Records (EMR) included diagnoses of chronic respiratory failure, hypoxia (inadequate supply of oxygen), hypertension (high blood pressure), and muscular dystrophy (MD - group of inherited disorders that involve muscle weakness and loss of muscle tissue and worsen over time). R16's Quarterly Minimum Data Set (MDS) dated 03/09/25 noted a Brief Interview for Mental Status (BIMS) score of eleven, indicating intact cognition. The MDS noted no upper or lower extremity impairments. The MDS noted he required substantial to moderate assistance from staff for bed mobility, transfers, dressing, toileting, and bathing. The MDS noted he had a diagnosis of hypertension. The MDS noted that he received oxygen therapy services. R16's Functional Abilities Care Area Assessment (CAA) completed 06/11/24 indicated he required moderate to substantial staff assistance with his activities of daily living. The CAA noted staff were to anticipate his needs and care plan interventions were implemented to minimize the risks of falls, weight loss, incontinence, and skin breakdown. R16's Care Plan initiated on 11/26/24 indicated he required staff assistance for dressing, bathing, transfers, toileting, and personal hygiene. The plan noted he took medications with Black Box Warnings (BBW - the highest safety-related warning that medications can have assigned by the Food and Drug Administration). The plan instructed staff to monitor for medication side effects and adverse reactions to the medications. The plan noted he had hypertension. R16's EMR under Physician's Orders revealed an order for staff to administer 25 milligrams of Metoprolol (antihypertensive medication) by mouth two times daily for hypertension. The parameters instructed staff to hold the medication if systolic blood pressure (SBP - relating to the phase of the heartbeat when the heart muscle contracts and pumps blood from the chambers into the arteries) was less than (<) 110 millimeters of mercury (mmHg). A review of R20's Medication Administration Record (MAR) from 03/01/25 to 05/06/25 revealed that Metoprolol was given outside the ordered parameters on ten occasions (03/14/25, 03/16/25, 03/18/25, 03/24/25, 03/26/25, 03/30/25, 04/27/25, 04/30/25, 05/01/25, and 05/03/25). The EMR lacked documentation showing why the medication was given outside of parameters. On 05/06/25 at 01:20 PM, Licensed Nurse (LN) I stated blood pressure medication parameters should be followed for each medication. She stated medication should be held if outside the parameters, and document the reason why the medication was held or given. On 05/06/25 at 01:32 PM, Administrative Nurse D stated that staff were expected to follow the physician's orders related to the parameters. She stated medications should not be given outside the parameters unless instructed by the physician. She stated staff should provide documentation if given orders to give it out of parameters in the progress notes. The facility's Medication Monitoring policy, revised 04/2019, indicated that medications would be given per the physician's orders and instructions. The policy noted that the pharmacy was to report irregular medication findings, and the facility was to take action to correct potential errors.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected 1 resident

The facility identified a census of 32 residents, with one resident on puree textured diets. Based on observations, interviews, and record review, the facility failed to follow nutritionally approved ...

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The facility identified a census of 32 residents, with one resident on puree textured diets. Based on observations, interviews, and record review, the facility failed to follow nutritionally approved recipes during the preparation of the facility's puree-based meals. This deficient practice placed one resident at risk for complications related to nutritional impairment. Findings included: - On 05/05/25 at 10:59 AM, Dietary Staff CC placed one serving of cooked parmesan chicken into the food processor machine and then started the machine. Dietary Staff CC then poured water into the food processor with the chicken. Dietary Staff CC checked the consistency. Dietary Staff CC washed the food processor bowl. Dietary Staff CC placed one serving of cooked spaghetti with marinara sauce into the food processor and then started the machine. Dietary Staff CC then poured water into the food processor with the spaghetti and then added the thickener into the processor bowl. Dietary Staff CC washed the food processor bowl, then placed one serving of cooked peas into the food processor and started the machine. Dietary Staff CC then poured water into the food processor with the peas, checked the consistency, and then added the thickener into the food processor with the peas. Dietary Staff CC washed the food processor bowl. On 05/05/25 at 11:09 AM, Dietary Staff CC stated he did not follow the recipes because he had prepared the altered diets for a long time. On 05/06/25 at 10:55 AM, Dietary Staff BB stated water should never be used as an additive in the food when the food texture was altered. Dietary Staff BB stated that AM Dietary Staff CC should have followed the recipe when he prepared the pureed diet for the residents. The facility was unable to provide a policy related to altered diet preparation.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility reported a census of 32 residents. Based on observations, record review, and interviews, the facility failed to ensure safe medication storage with three of the five medication carts. Thi...

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The facility reported a census of 32 residents. Based on observations, record review, and interviews, the facility failed to ensure safe medication storage with three of the five medication carts. This deficient practice placed the residents at risk for diversion and ineffective medication regimen. Findings Included: - On 05/04/25 at 10:00 AM, an inspection of the facility revealed three unlocked and unsupervised medication carts on the facility's 200 hallway. An inspection of the medication carts revealed resident medications, stock medications, and medicated ointments stored in the carts. On 05/04/25 at 10:06 AM, Licensed Nurse (LN) G stated she was away from the medication cart for only five minutes, but stated she should have locked them before leaving them. She secured the medication carts. On 05/04/25 at 10:07 AM, LN I stated all the carts were to be locked when staff were away from them. LN I secured the other two carts and returned to the nurse's desk. On 05/06/25 at 01:32 PM, Administrative Nurse D stated staff were expected to lock the medication and treatment carts when not in use or supervised. The facility's Medication Labeling and Storage policy, dated 02/2023, indicated the facility was expected to store and ensure all medications and biologicals remained locked and secured to prevent tampering or exposure to the environment.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

The facility identified a census of 32 residents. Based on observation, record review, and interview, the facility failed to provide consistent Registered Nurse (RN) coverage for eight consecutive hou...

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The facility identified a census of 32 residents. Based on observation, record review, and interview, the facility failed to provide consistent Registered Nurse (RN) coverage for eight consecutive hours a day, seven days a week. This placed all the residents who resided in the facility at risk of a lack of assessment and inappropriate care. Findings included: - A review of the facility's submitted Payroll Based Journaling (PBJ - Staffing Data Report) from 04/01/24 through 03/31/25 indicated the facility triggered for no RN coverage on 12 occasions (04/05/24, 4/12/24, 04/19/24, 06/08/24, 07/20/24, 07/21/24, 08/03/24, 08/17/24,11/11/24, 11/17/24, 11/23/24, and 12/09/24). Upon review of the facility's working schedules and daily posted staffing revealed that no accounted RN hours for eight of the twelve days triggered (04/05/24, 04/12/24, 04/19/24, 06/08/24, 07/20/24, 07/21/24, 08/03/24, and 08/17/24). The facility was not able to provide documentation for the eight missing days of RN coverage as requested on 05/06/25. On 05/06/25 at 10:35 AM, Administrative Nurse D stated that both Administrator A and she came in to cover call-offs and weekend shifts for nursing. She stated the hours may not have been reflected correctly on the PBJ documentation. On 05/06/25 at 10:35 AM, Administrator A stated she was not able to pull punches or timecards for the missing days due to the changeover to a newer system and had no way to pull the needed data for the coverage. The facility's Department Supervision, Nursing policy, revised 08/2022, indicated the facility was to ensure a registered nurse was on duty at least eight consecutive hours every 24 hours, seven days a week.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected most or all residents

The facility identified a census of 32 residents. The sample included 12 residents. Based on interviews and record reviews, the facility failed to conduct a thorough facility-wide assessment to determ...

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The facility identified a census of 32 residents. The sample included 12 residents. Based on interviews and record reviews, the facility failed to conduct a thorough facility-wide assessment to determine the resources necessary to care for residents competently during both day-to-day operations and emergencies. This failure affected all 32 residents residing in the facility. Findings Included: - On 05/05/25, Administrative Staff A provided a Facility Assessment updated 03/01/25. A review of the assessment revealed the following: The assessment identified the required staffing needs per day but failed to identify the specific staffing needs for days, nights, and weekend shifts. On 05/05/25, a review of the facility's Payroll Based Journaling (PBJ - Staffing Data Report) from 04/01/24 to 03/31/25 revealed excessively low weekend staffing triggered in all four quarters. On 05/06/25 at 01:30 PM, Administrative Nurse D stated the facility assessment did not separate the hours required by shift but just showed the required hours as a total. She stated the facility assessment was updated annually to reflect the yearly changes the Centers for Medicare and Medicaid Services (CMS) put out. The facility's Facility Assessment policy, revised 10/2018, indicated the facility would conduct and document a facility-wide assessment to determine what resources were necessary to care for the residents during day-to-day operations.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Staffing Data (Tag F0851)

Could have caused harm · This affected most or all residents

The facility reported a census of 32 residents. The sample included 12 residents. Based on record review and interviews, the facility failed to submit accurate staffing information to the federal regu...

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The facility reported a census of 32 residents. The sample included 12 residents. Based on record review and interviews, the facility failed to submit accurate staffing information to the federal regulatory agency through Payroll Based Journaling (PBJ - Staffing Data Report), when the facility failed to submit accurate weekend staffing coverage hours. This placed the residents at risk for unidentified and ongoing inadequate staffing. Findings included: - A review of the facility's submitted PBJ data from 04/01/24 through 03/31/25 indicated the facility triggered for excessively low weekend staffing for Fiscal Year (FY) Quarter Three 2024, FY Quarter Four 2024, FY Quarter One 2025, and FY Quarter Two 2025. A review of the facility's working schedule, time sheets/punches, and posted staffing hours indicated no gaps or loss of hours. An inspection of the working schedule revealed weekend call-offs documented with administrative nurse coverage. On 05/05/25, a review of the Facility Assessment updated 03/01/25 revealed the facility did not differentiate the required nursing hours for day, evening, and weekend shifts for staffing. On 03/12/25 at 11:34 AM, Licensed Nurse (LN) I stated the facility staffing was fine on evenings and weekends. She stated the facility usually had extra staff on duty to assist with resident care and the occasional call-off. On 03/12/25 at 01:30 PM, Administrative Nurse D stated that the facility was staffed heavily on weekends and at times outside of the regular nursing hours. She stated the facility had occasional call-offs, but the administrative nurses covered the shifts. The facility's Reporting Direct Care Staffing Information (PBJ) policy, revised 08/2022, indicated the facility was to report complete and accurate direct care staffing information to the Centers for Medicare and Medicaid Services (CMS).
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected most or all residents

The facility identified a census of 32 residents. The sample included 12 residents. Based on record review and interviews, the facility failed to develop and implement the core elements of antibiotic ...

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The facility identified a census of 32 residents. The sample included 12 residents. Based on record review and interviews, the facility failed to develop and implement the core elements of antibiotic stewardship to ensure an effective infection prevention and control program, including antibiotic stewardship for residents in the facility. Findings included: - Review of the Infection Control Log for tracking and trending infections from May 2024 through April 2025, lacked evidence of tracking and identification of possible infection outbreaks at the facility. The infection log lacked identification of the facility-acquired infections. On 05/06/25 at 09:06 AM, Administrative Nurse D, the facility's Infection Preventionist, stated she did not track the antibiotic use in the facility to monitor for a possible infection outbreak. The facility's Infection Prevention Plan policy, dated 2025, documented the Infection Prevention and Control Program was designed to improve the quality of care for patients while reducing the risk of acquired Healthcare-Associated Infections (HAIs) for patients, staff, and visitors. The Infection Prevention Program coordinates prevention, surveillance, investigation, and control of infectious agents and reports information to external agencies as required. Infection prevention was a collaborative effort by all departments, services, and personnel throughout the facility to optimize patient safety and reduce the risks for disease transmission to patients, visitors, and staff.
MINOR (C) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

The facility identified a census of 32 residents. The sample included 12 residents. Based on record review and interview, the facility failed to update its daily posted staffing form to provide accura...

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The facility identified a census of 32 residents. The sample included 12 residents. Based on record review and interview, the facility failed to update its daily posted staffing form to provide accurate daily staffing information. Findings included: - On 05/04/25 at 10:05 AM, an inspection of the facility revealed posted staffing documentation on the wall in the cafeteria area. An inspection of the documentation revealed the document was dated 04/29/25. At 10:05 AM, Licensed Nurse (LN) H stated the form should be updated daily by the nursing administrators, but had not been updated since last week. On 05/05/25 at 0745 AM, an inspection of the posted staffing form revealed a date of 04/29/25. On 05/06/25 at 01:32 PM, Administrative Nurse D stated the form was to be updated daily with the correct information on it. She stated that Administrator A updated and posted the forms daily. On 05/06/25 at 01:32 PM, Administrator A stated she had been off since last week and wasn't able to update the forms. The facility's Posting Direct Care Daily Staffing Numbers policy, revised 08/2022, indicated that staffing hours must be maintained for facility records for a minimum of 18 months and posted daily. The policy indicated the records must be made available upon request.
Mar 2025 4 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 29 residents. The sample included three residents reviewed for feeding tubes. Based on recor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 29 residents. The sample included three residents reviewed for feeding tubes. Based on record review and interviews, the facility failed to prevent the neglect of Resident (R) 1 when staff did not provide adequate monitoring and timely care and attention to R1's percutaneous endoscopic gastrostomy (PEG tube- feeding tube through the abdominal wall directly into the stomach) site, which became infected, her abdomen became swollen and inflamed, and her right lower abdomen developed darkening, which staff documented as bruising. On 02/18/25 at 05:34 AM, R1 had a swollen abdomen and a large palpable mass around the PEG tube, with pus noted coming from the site. Staff notified Consultant GG, who assessed R1, and a note at 08:40 AM documented R1 had cellulitis (skin infection caused by bacteria) surrounding her PEG tube site with the skin indurated (hardened, firm) and erythematous (redness). Six days later, on 02/24/25 at 12:13 PM, Licensed Nurse (LN) G documented R1's PEG tube balloon appeared displaced and noted bruising around R1's right lower abdomen. LN G documented a new PEG tube was placed with a KUB (Kidney, Ureter, Bladder) x-ray ordered. LN G documented leaving a message for Consultant GG with the KUB results. On 02/25/25 at 05:59 AM, LN H documented R1 continued on an antibiotic for bacterial infection, R1's right side of her abdomen remained very swollen, inflamed, had blisters, the PEG tube stoma (surgically created opening of an internal organ on the surface of the body) size increased and the inflated balloon was visible. At 06:52 AM, LN H notified Consultant GG that no new orders were received. On 02/25/25 at 10:15 AM, LN I documented R1's PEG site was very inflamed with bruising noted from the PEG tube site across R1's left breast and down her left side to her hip. LN I notified Consultant GG and received an order to send R1 out to the hospital. R1 died at the hospital the same day. The facility's failure to ensure R1 remained free from neglect placed R1 in Immediate Jeopardy. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of encounter for attention to gastrostomy (G-tube: tube surgically placed through an artificial opening into the stomach) and anoxic brain damage (brain injury that occurs when the brain is deprived of oxygen for too long). The admission Minimum Data Set (MDS) dated 10/14/24, documented R1 was in a persistent vegetative state. R1 had impairment on both sides of her upper and lower extremities and was dependent on staff for her activities of daily living (ADL). R1 had a feeding tube and received 51% or more total calories and 501 cubic centimeters (cc) or more of fluids through tube feeding daily. The Quarterly MDS dated 01/14/25, documented R1 was in a persistent vegetative state. R1 had impairment on both sides of her upper and lower extremities and was dependent on staff for her activities of daily living (ADLS). R1 had a feeding tube and received 51% or more total calories and 501 cc or more of fluids through tube feeding daily. The Feeding Tube Care Area Assessment (CAA) dated 10/14/24, lacked an analysis of findings. R1's Care Plan dated 12/17/24, documented R1 required tube feeding related to dysphagia (difficulty swallowing). The plan directed staff to check for tube placement and gastric contents/residual volume per facility protocol; staff were to monitor, document, and report as needed (PRN) any signs and symptoms of aspiration, fever, shortness of breath, tube dislodgement, infection at tube site, tube dysfunction or malfunction, abnormal breath sounds, abnormal lab values, abdominal pain, abdominal distention, abdominal tenderness, constipation or fecal impaction, diarrhea, nausea and vomiting, and dehydration. The plan directed staff to provide local care to the resident's G-tube site as ordered and monitored for signs and symptoms of infection, and staff provided tube feedings and water flushes. R1's EMR documented an order with a start date of 12/02/24 for enteral feedings (provision of nutrients through the gastrointestinal tract when the resident cannot ingest, chew, or swallow food) every shift with Osmolite (enteral formula) 1.2 at 50 milliliters (mL) per hour with 40 mL water flushes every four hours. R1's EMR documented an order with a start date of 02/18/25 for amoxicillin-potassium clavulanate (Augmentin- an antibiotic used to treat infections) 875-125 milligrams (mg) every 12 hours for bacterial infection for 10 days. R1's clinical record revealed the following: A N (Nursing) Adv (Advantage) Skilled Evaluation note on 02/18/25 at 12:11 AM documented R1's abdomen was distended and tender. An Orders - Administration Note on 02/18/25 at 12:36 AM documented the nurse held R1's tube feeding. A Health Status Note on 02/18/25 at 05:34 AM documented at the beginning of the shift, R1 had a swollen abdomen with a huge palpable mass predominantly around the PEG tube side extending towards the right side of her abdomen. The area was inflamed, warm, and tender to touch with pus noted from the PEG tube site. R1's vital signs included a pulse of 110 beats per minute (bpm) and a temperature of 101.2 degrees Fahrenheit (F). Staff administered as needed (PRN) Tylenol (medication used to treat pain and fever) 650 mg and turned off R1's tube feeding that shift. Staff notified Consultant GG who stated he would see R1 soon. Staff notified R1's representative and oncoming nurse. A Medical Doctor (MD) note on 02/18/25 at 08:40 AM documented R1 was in a persistent vegetative state with total care provided by facility staff for her PEG tube and noted the resident had cellulitis surrounding the PEG tube. R1 had a low-grade fever with no evidence of an abscess (cavity containing pus and surrounded by inflamed tissue) on examination but the area surrounding the PEG tube was indurated and erythematous. Consultant GG initiated Augmentin to cover the usual skin cellulitis organisms. A N Adv Skilled Evaluation note on 02/19/25 at 12:13 AM documented R1 had new, generalized pain in her abdomen with facial expressions as indicators of pain. R1's abdomen was tender and distended. A Health Status Note on 02/19/25 at 06:27 AM documented R1 continued Augmentin for bacterial infection. R1's abdomen was still swollen, inflamed, and blistering. R1's heart rate fluctuated with lows of 41 bpm. R1 had no adverse reactions from antibiotics noted or reported that shift. A N Adv Skilled Evaluation note on 02/20/25 at 06:03 PM documented R1 had unchanged generalized abdominal pain with facial expressions as indicators of pain. A N Adv Skilled Evaluation note on 02/21/25 at 02:33 AM documented R1 had unchanged generalized abdominal pain. A N Adv Skilled Evaluation note on 02/21/25 at 05:25 PM documented R1 had unchanged generalized abdominal pain. The record lacked any progress notes after 02/21/25 at 05:25 PM until 02/24/25 at 12:13 PM. R1 ' s KUB x-ray results on 02/24/25 at 11:56 AM documented R1's bowel gas pattern was normal without any obstruction or free air. There was a moderate amount of stool in R1's colon and rectum. The x-ray did not address the PEG tube placement. A Communication - with Physician note on 02/24/25 at 12:13 PM documented R1's PEG tube balloon appeared to not be in place with noted bruising around her right lower abdomen. Staff placed a new PEG tube and ordered a KUB x-ray. LN G documented a new PEG tube was in place, and he left a message for Consultant GG with the x-ray results. LN G documented R1's right lower abdomen was firm with discoloration and bruising. A Communication - with Family/Next of Kin (NOK)/Power of Attorney (POA) note on 02/24/25 at 03:02 PM documented R1's family member visited and was aware of KUB results. A Communication - with Family/NOK/POA note on 02/24/25 at 03:14 PM documented R1's representative was notified of KUB results and provided an update on R1. A N Adv Skilled Evaluation note on 02/25/25 at 12:15 AM documented R1's abdomen was distended and tender. A Health Status Note on 02/25/25 at 05:59 AM documented R1 continued Augmentin for bacterial infection. R1's right side of her abdomen was still very swollen, inflamed, and blistered. R1's stoma had increased in size and the inflated balloon was visible. R1 had hypoactive (less than normal activity in the body or its organs) bowel sounds present in all quadrants and her PEG tube was in place. R1 had a temperature of 99.9 degrees F and received Tylenol 650 mg. The nurse notified the oncoming nurse. A Health Status Note on 02/25/25 at 06:52 AM documented staff notified Consultant GG with no new orders at that time. A eInteract SBAR Summary for Providers note on 02/25/25 at 07:04 AM documented R1's gastrostomy tube had a blockage or displacement. R1 had a distended abdomen and skin discoloration. Consultant GG ordered a KUB x-ray. A No Type Specified note on 02/25/25 at 10:15 AM documented upon assessment that morning, R1's PEG tube site was very inflamed, and she had bruising from her PEG tube site across her left breast and down her left side to her hip. LN I notified Consultant GG who gave the order to send R1 to the hospital. LN I notified R1's representative at 07:10 AM. The ambulance arrived at 07:45 AM to transfer R1 to the hospital. Per request, the facility obtained hospital records for R1's visit on 02/25/25 which revealed the following: An Emergency Provider Report on 02/25/25 at 09:38 AM documented R1 was sent to the emergency department (ED) for an issue with her PEG tube. Emergency Medical Services (EMS) stated R1 had redness around her PEG tube and was sent to the hospital for a concern it was in the wrong place. The assessment revealed R1's PEG tube was present with the area medial (towards the middle) to the tube drained frank (clinically evident) pus. There was erythema (redness or inflammation of the skin) that extended from the right abdomen all the way around to the flank (side of the body between the rib cage and the hip). A Computed Tomography [CT scan - test that used x-ray technology to make multiple cross-sectional views of organs, bone, soft tissue, and blood vessel] Abdomen and Pelvis with Contrast on 02/25/25 at 10:50 AM documented R1's gastrostomy tube with the balloon was outside of the stomach in the anterior (front) abdominal wall. The results documented an abnormal appearance of the gastrostomy tract with a suspected herniation of the stomach through the abdominal muscle with a recommendation for a surgical consultation. A History and Physical on 02/25/25 at 11:13 AM documented R1 presented with an anterior abdominal wall infection. CT scan revealed feeding tube was outside of the peritoneum (membrane that lines the abdominal cavity) with a large fluid collection in the subcutaneous (beneath the skin) tissues. The assessment revealed widespread cellulitis across R1's right abdomen extending to the feeding tube. An Attestations noted on 02/25/25 at 01:00 PM documented the provider responded to the ED for a concern of drainage around R1's PEG tube. A quick examination revealed an obviously dislodged PEG tube with a large amount of erythema, induration, and foul-smelling drainage coming from around the PEG tube. R1's representative initially wanted everything done but needed to talk to other family. The provider called R1's representative back 45 minutes later for follow-up and discussed the surgery would be extensive debridement (medical removal of dead, damaged, or infected tissue to improve the healing potential for the remaining healthy tissue) of all infected abdominal wall tissues and removal of the current tube. R1 would need to return to the operating room every two to three days for ongoing debridement which the provider expected would go on for several weeks with months of ongoing wound care. R1's representative wanted to talk to further family members before agreeing. The provider talked to R1's representative a third time and she expressed she did not want to cause any further pain or suffering to R1. R1 was transferred to the Intensive Care Unit (ICU) where the PEG tube was removed with approximately 400 mL of purulence (pus) mixed with tube feedings and debris was evacuated with gentle pressure applied. At 07:00 PM, R1's representative and family arrived, and they wished to proceed with comfort care. At 07:30 PM, R1's experienced an acute rhythm change and the provider let R1's family know she was getting ready to pass away. R1's time of death was at 07:33 PM. On 02/27/25 at 01:36 PM, Certified Nurse Aide (CNA) M stated she did not usually care for R1 but would do R1's hair for her. She stated she was not sure of the date but maybe, a couple of weeks prior, R1's abdomen was swollen and red on one side. She stated she reported it to LN G who stated he was aware of it. On 02/27/25 at 01:51 PM, LN J stated she worked the last week R1 was in the facility and did not see any issues with R1. She stated that R1's PEG tube site was not swollen when she changed the dressing. She stated she checked PEG tube placement by auscultating (listening with a stethoscope) for air, aspirating for gastric return, and palpating around the site for protrusions. LN J stated if a PEG tube needed to be replaced, the nurses could replace the PEG tube in the facility with a two-nurse verification process to check for placement. On 02/27/25 at 01:57 PM, Administrative Nurse D stated to her knowledge, R1 had not had any problems until the day before she went to the hospital when she was notified by LN G of R1's PEG tube issues and bruising on her abdomen. She stated LN G replaced the PEG tube and auscultated the tube for placement along with obtaining a KUB x-ray. She stated the nurses were able to replace the PEG tubes with a two-nurse placement verification with a KUB and documented it in the nurses' notes. Administrative Nurse D stated the x-ray would indicate if the PEG tube was not in the correct place. She stated LN G called Consultant GG with the results of the KUB and received no new orders. Administrative Nurse D stated the next morning on 02/25/25, Consultant GG gave orders to send R1 to the hospital for evaluation. She stated she knew Consultant GG started R1 on Augmentin for cellulitis on 02/18/25. On 03/03/25 at 11:25 AM, LN K stated she notified the doctor and Administrative Nurse D for any changes in condition. LM K said if she received any new orders, she wrote the orders up. She stated if a PEG tube needed to be replaced, two nurses verified placement and an x-ray confirmed placement. On 03/03/25 at 11:30 AM, LN L stated she notified the doctor for any change in condition or if she saw anything that looked different then she documented it. The facility's Physician Notification of Change in Condition policy, dated June 2014, directed if any change in condition occurs that necessitated a transfer to a higher level of care, an order must be written or received by the physician. Patients can be transferred immediately to a higher level of care with the approval of CCO or designee if the physician cannot be immediately reached, and it was felt a higher level of care was immediately necessary to safeguard a patient's health and safety. The facility's Enteral Nutrition policy, dated June 2017, directed staff monitored for signs and symptoms of enteral feed intolerance every four hours which included abdominal distention, abdominal pain/cramping, vomiting, and/or new onset diarrhea. The facility's Abuse/Neglect/Exploitation of Children/Elderly and Vulnerable Adults policy, last revised February 2020, defined neglect as when a resident was deprived of or allowed to do without necessary food, clothing, shelter, or medical treatment. The facility failed to ensure R1 remained free from neglect when they failed to provide the necessary monitoring and treatment for R1's PEG tube complications which included abdominal distention, redness and swelling at the PEG tube site, and discoloration of R1's abdomen. R1 transferred to the hospital on [DATE] where she died the same day. This deficient practice placed R1 in immediate jeopardy. The facility received the Immediate Jeopardy [IJ] Template on 02/27/25 at 04:42 PM. The facility submitted a removal plan to the state agency which included the following: The facility educated all LN in an in-service provided by Administrative Nurse D prior to their next scheduled shift on PEG tubes, notification of changes, and abuse/neglect/exploitation. Administrative Nurse D rounded on all 23 residents with PEG tubes on 02/27/25 to ensure proper placement. Administrative Nurse D or designee rounded daily using the PEG Tube Nursing Audit Tool. Administrative Nurse D reviewed the information from the audits and reported findings to the Quality Committee Quarterly. The surveyor verified the implementation of the IJ removal plan while onsite on 03/03/25 at 10:00 AM. The deficient practice remained at a scope and severity of G to represent the actual harm to R1.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

The facility identified a census of 29 residents. Based on record review and interviews, the facility failed to notify Resident (R) 1's representative of the plan of care changes. This deficient pract...

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The facility identified a census of 29 residents. Based on record review and interviews, the facility failed to notify Resident (R) 1's representative of the plan of care changes. This deficient practice had the risk of miscommunication between R1, their representative, and the facility. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of encounter for attention to gastrostomy (G-tube: tube surgically placed through an artificial opening into the stomach) and anoxic brain damage (brain injury that occurs when the brain is deprived of oxygen for too long). The admission Minimum Data Set (MDS) dated 10/14/24, documented R1 had a feeding tube and received 51% or more total calories and 501 cubic centimeters (cc) or more of fluids through tube feeding daily. The Quarterly MDS dated 01/14/25, documented R1 had a feeding tube and received 51% or more total calories and 501 cc or more of fluids through tube feeding daily. The Feeding Tube Care Area Assessment (CAA) dated 10/14/24, lacked an analysis of findings. R1's Care Plan dated 12/17/24, documented R1 required tube feeding related to dysphagia (difficulty swallowing). The plan directed staff to check for tube placement and gastric contents/residual volume per facility protocol; staff monitored, documented, and reported as needed (PRN) any signs and symptoms of aspiration, fever, shortness of breath, tube dislodgement, infection at tube site, tube dysfunction or malfunction, abnormal breath sounds, abnormal lab values, abdominal pain, abdominal distention, abdominal tenderness, constipation or fecal impaction, diarrhea, nausea and vomiting, and dehydration; staff provided local care to G-tube site as ordered and monitored for signs and symptoms of infection; and staff provided tube feedings and water flushes. R1's EMR documented an order with a start date of 02/18/25 for amoxicillin-potassium clavulanate (Augmentin- an antibiotic used to treat infections) 875-125 milligrams (mg) every 12 hours for bacterial infection for 10 days. R1's clinical record revealed the following: A Nursing (N) Advanced (Adv) Skilled Evaluation note on 02/18/25 at 12:11 AM documented R1's abdomen was distended and tender. A Orders- Administration Note on 02/18/25 at 12:36 AM documented the nurse held R1's tube feeding. A Health Status Note on 02/18/25 at 05:34 AM documented at the beginning of the shift, R1 had a swollen abdomen with a huge palpable mass predominantly around the percutaneous endoscope gastrostomy tube (PEG-a tube inserted through the wall of the abdomen directly into the stomach) side extending towards the right side of her abdomen. The area was inflamed, warm, and tender to touch with pus noted from the PEG tube site. R1's vital signs included a pulse of 110 beats per minute (bpm) and a temperature of 101.2 degrees Fahrenheit (F). Staff administered PRN Tylenol (medication used to treat pain and fever) 650 mg and turned off R1's tube feeding that shift. Staff notified Consultant GG who stated he would see R1 soon. Staff notified R1's representative and oncoming nurse. A Medical Doctor (MD) note on 02/18/25 at 08:40 AM documented R1 had a persistent vegetative state with total care for PEG tube and had cellulitis surrounding the PEG tube. R1 had a low-grade fever with no evidence of an abscess (cavity containing pus and surrounded by inflamed tissue) on examination but the area surrounding the PEG tube was indurated and erythematous. Consultant GG initiated Augmentin to cover the usual skin cellulitis organisms. R1's EMR lacked evidence the facility notified R1's representative of the new Augmentin order for her PEG tube site cellulitis. On 03/03/25 at 11:25 AM, LN K stated she notified the doctor and Administrative Nurse D for any changes in condition and if she received any new orders, she wrote the orders up. She stated she notified the resident's representative or family on new orders, the doctor's plan, and changes in condition. LN K stated she documented the notification in a nurse's note and passed the information on to the next nurse. On 03/03/25 at 11:30 AM, LN L stated she notified the doctor for any change in condition or if she saw anything that looked different then she documented it. She stated she notified the resident's representative and Administrative Nurse D of any change in condition. On 03/03/25 at 12:06 PM, Administrative Nurse D stated she expected staff to notify the family of any medication changes, changes in conditions, mental status changes, or anything outside the resident's baseline. She stated she expected the notification to be documented under family notification in the EMR. The facility's Physician Notification of Change in Condition policy, dated June 2014, directed if any change in condition occurs that necessitated a transfer to a higher level of care, an order must be written or received by the physician. Patients can be transferred immediately to a higher level of care with the approval of CCO or designee if the physician cannot be immediately reached, and it was felt a higher level of care was immediately necessary to safeguard a patient's health and safety. The policy did not address representative or family notification or changes. The facility failed to notify R1's representative of plan of care changes. This deficient practice had the risk of miscommunication between R1, their representative, and the facility.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

The facility identified a census of 29 residents and 11 residents with trust accounts. The sample included three residents who were reviewed for misappropriation. Based on observation, record review, ...

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The facility identified a census of 29 residents and 11 residents with trust accounts. The sample included three residents who were reviewed for misappropriation. Based on observation, record review, and interviews, the facility failed to report the suspicion of misappropriation of resident funds to the State Agency (SA) and law enforcement within the required timeframe. This deficient practice placed all residents with trust accounts managed by the facility at risk for unidentified and ongoing misappropriation. Findings included: - The facility's undated RFMS [Resident Funds Management Systems] Investigation, documented on 12/11/24 the facility initiated an investigation after finding credit card fraud on the company credit card attributed to Administrative Staff B. The facility noted several large checks from the resident funds account written to Administrative Staff B with withdrawals not matching up with the written checks. On 12/16/24, Administrative Staff C flew in to assist with the audit of the facility's RFMS account. On 12/17/24, the facility identified several withdrawals from Resident (R) 2, R3, and R4's accounts without receipts signed by the residents. The facility also noted several checks written out of the RFMS account that were not attached to any specific resident. On 12/18/24, Administrative Staff B came to the facility to give an account of discrepancies. She stated she could not remember details but stated the money was accounted for. The facility placed Administrative Staff B on suspension pending further investigation. On 12/19/24, the facility implemented new policies and procedures related to withdrawals from the resident trust account. On 12/30/24, Administrative Staff B resigned from the facility effective immediately. On 01/16/25, the facility reimbursed the missing funds to the resident trust account. On 01/16/25, the facility notified the State Agency (SA) of the issues. On 01/22/25, the facility notified law enforcement. On 02/27/25 at 04:53 PM, R3 lay in bed and yelled out for help. On 02/27/25 at 04:55 PM, R4 lay in bed and pulled the blanket down from his face to converse with the surveyor. On 02/27/25 at 04:58 PM, R2 lay in bed and watched television. On 02/27/25 at 04:17 PM, Administrative Staff A stated she started an investigation on 12/11/24 and had Administrative Staff C fly out to help with the investigation. She stated on 12/17/25, the facility noticed there were several large checks written out to Administrative Staff B that did not match any resident's account and the resident funds were compromised. Administrative Staff A stated that Administrative Staff B came in on 12/18/24 to give a statement and stated that the records were all there and that the facility did not know what they were looking at. Administrative Staff A stated she placed Administrative Staff B on suspension on 12/18/24 and the facility started writing new policies on 12/19/24. She said the facility wanted to give Administrative Staff B another chance to account for the funds, but she had no further statement and quit on 12/30/24. Administrative Staff A stated the facility reported the incident to the SA on 01/16/25. On 02/27/25 at 04:27 PM, Administrative Staff C stated after the audit, the facility reported the incident to the SA. She stated there was some withdrawn money without receipts and checks that were cashed with nothing to back them up. The facility's Abuse/Neglect/Exploitation of Children/Elderly and Vulnerable Adults policy, last revised February 2020, defined exploitation when a person who stood in a position of trust and confidence with a person and knowingly by deception or intimidation, obtained or used or endeavored to obtain or use, a vulnerable person's funds, assets, or property with the intent to temporarily or permanently deprive a vulnerable person of the use, benefit or possession of the funds, assets or property for the benefit of someone other than the vulnerable person. The policy directed the facility was obligated to immediately report to the SA and law enforcement any suspected or actual abuse, neglect, or exploitation inflected upon an elder. The facility failed to report the suspicion of misappropriation of resident funds to the SA and law enforcement within the required timeframe. This deficient practice placed all residents with trust accounts managed by the facility at risk for unidentified and ongoing misappropriation.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected multiple residents

The facility identified a census of 29 residents and 11 residents with trust accounts. The sample included three residents who were reviewed for misappropriation. Based on observation, record review, ...

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The facility identified a census of 29 residents and 11 residents with trust accounts. The sample included three residents who were reviewed for misappropriation. Based on observation, record review, and interviews, the facility failed to ensure residents with trust accounts managed by the facility remained free from misappropriation when Administrative Staff B misappropriated funds from the resident trust fund account. This deficient practice placed all residents with trust accounts managed by the facility at risk for misappropriation, financial instability, and impaired rights. Findings included: - The facility's undated RFMS [Resident Funds Management Systems] Investigation, documented on 12/11/24 the facility initiated an investigation after finding credit card fraud on the company credit card attributed to Administrative Staff B. The facility noted several large checks from the resident funds account written to Administrative Staff B with withdrawals not matching up with the written checks. On 12/16/24, Administrative Staff C flew in to assist with the audit of the facility's RFMS account. On 12/17/24, the facility identified several withdrawals from Resident (R) 2, R3, and R4's accounts without receipts signed by the residents. The facility also noted several checks written out of the RFMS account that were not attached to any specific resident. On 12/18/24, Administrative Staff B came to the facility to give an account of discrepancies. She stated she could not remember details but stated the money was accounted for. The facility placed Administrative Staff B on suspension pending further investigation. On 12/19/24, the facility implemented new policies and procedures related to withdrawals from the resident trust account. On 12/30/24, Administrative Staff B resigned from the facility effective immediately. On 01/16/25, the facility reimbursed the missing funds to the resident trust account. On 01/16/25, the facility notified the State Agency (SA) of the issues. On 01/22/25, the facility notified law enforcement. The following checks were written by and made out to Administrative Staff B, from the resident trust account: Check #1831 on 12/14/23 was written and cashed/deposited for $500.00. The For line listed resident petty cash. Check #1835 on 05/01/24 was written and cashed/deposited for $400.00. The For line listed resident petty cash. Check #1838 on 06/28/24 was written and cashed/deposited for $150.00. The For line was left blank. Check #1840 on 07/16/24 was written and cashed/deposited for $500.00. The For line listed resident petty cash. Check #1841 on 07/23/24 was written and cashed/deposited for $450.00. The For line was left blank. Check #1843 on 08/12/24 was written and cashed/deposited for $250.00. The For line was left blank. Check #1844 on 08/19/24 was written and cashed/deposited for $300.00. The For line was left blank. A review of R2's RFMS Statement, Withdrawal Receipts, and Withdrawal Record revealed the following: A transaction on 03/07/24 for $136.60 for personal needs items. A Withdrawal Receipt dated 03/06/24, for $136.60 was not signed by R2 or Administrative Staff B and lacked evidence of a Withdrawal Record for 03/06/24. A transaction on 05/28/24 for $4.00 for personal needs items but lacked evidence of a Withdrawal Receipt or a Withdrawal Record for the transaction. A transaction on 10/31/24 at $150.00 for personal needs items. A Withdrawal Receipt dated 10/30/24, for $150.00 was not signed by R2 or Administrative Staff B. A Withdrawal Record dated 10/30/24, was signed by Administrative Staff B but was not signed by R2. A transaction on 11/20/24 at $100.00 for personal needs items. A Withdrawal Receipt dated 11/19/24, for $100.00 was not signed by R2 or Administrative Staff B. A Withdrawal Record dated 11/19/24, was signed by Administrative Staff B but was not signed by R2. A review of R3's RFMS Statement, Withdrawal Receipts, and Withdrawal Records revealed the following: A transaction on 06/03/24 for $1200.00 for personal needs items. A Withdrawal Receipt dated 05/29/24, for $1200.00 was not signed by R3 or Administrative Staff B. A RFMS Withdrawal Record dated 05/29/24, for $1200.00 was not signed by R3 or Administrative Staff B. A transaction on 07/01/24 for $50.00 for personal needs items. A Withdrawal Receipt dated 06/28/24, for $50.00 was not signed by R3 or Administrative Staff B. A Withdrawal Record dated 06/28/24, was not signed by R3 or Administrative Staff B. A transaction on 07/25/24 for $450.00 for personal needs items. A Withdrawal Receipt dated 07/24/24, for $450.00 was not signed by R3 or Administrative Staff B. A RFMS Withdrawal Record dated 07/24/24, was signed by Administrative Staff B but not by R3. A review of R4's RFMS Statement, Withdrawal Receipts, and Withdrawal Record revealed the following: A transaction on 08/29/24 for $120.00 for personal needs items. A Withdrawal Receipt dated 08/28/24, was not signed by R4 or Administrative Staff B. A Withdrawal Record dated 08/28/24, was not signed by R4 or Administrative Staff B. On 02/27/25 at 04:53 PM, R3 lay in bed and yelled out for help. On 02/27/25 at 04:55 PM, R4 lay in bed and pulled the blanket down from his face to converse with the surveyor. On 02/27/25 at 04:58 PM, R2 lay in bed and watched television. On 02/27/25 at 04:17 PM, Administrative Staff A stated in November 2024, Accounts and Receivables asked her to help balance the corporate credit card. She stated she asked Administrative Staff B to make a spreadsheet with receipts for the purchases, but Administrative Staff B never made the spreadsheet. Administrative Staff A stated she asked Administrative Staff B to review the receipts with her before Administrative Staff B went on vacation on 12/09/24, but she left for the day before it was done. She stated she went to Administrative Staff DD and discovered Administrative Staff B had charged personal lunches and dinners on the corporate credit card. She stated she wondered if the corporate credit card was off, what else could have been off? Administrative Staff A stated she started an investigation on 12/11/24 and had Administrative Staff C fly out to help with the investigation. She stated on 12/17/25, the facility noticed there were several large checks written out to Administrative Staff B that did not match any resident's account and the resident funds were compromised. Administrative Staff A stated that Administrative Staff B came in on 12/18/24 to give a statement and stated that the records were all there and that the facility did not know what they were looking at. Administrative Staff A stated she placed Administrative Staff B on suspension on 12/18/24 and the facility started writing new policies on 12/19/24. She said the facility wanted to give Administrative Staff B another chance to account for the funds, but she had no further statement and quit on 12/30/24. Administrative Staff A stated the facility reported the incident to the SA on 01/16/25. She stated she believed Administrative Staff B did bad bookkeeping but since there were no traces of where the money went, the facility paid the money back. She stated the withdrawal receipts should have had the resident and Administrative Staff B's signature on each transaction. On 02/27/25 at 04:27 PM, Administrative Staff C stated during the investigation, the facility reimbursed any transaction that was withdrawn without the resident's signature. She stated it took a while to look at everything and she wanted to get everything for an audit from Social Security. Administrative Staff C stated after the audit, the facility reported the incident to the SA. She stated there was some withdrawn money without receipts and checks that were cashed with nothing to back them up. On 03/03/25 at 11:38 AM, Administrative Staff DD stated the facility currently had Administrative Staff C helping with resident funds remotely and, if a resident needed money, she told Administrative Staff C who sent a receipt from their account and then Administrative Staff DD and Administrative Staff A gave the money to the resident and had them sign the receipt then they both signed it as well. The facility's Abuse/Neglect/Exploitation of Children/Elderly and Vulnerable Adults policy, last revised February 2020, defined exploitation when a person who stood in a position of trust and confidence with a person and knowingly by deception or intimidation, obtained or used or endeavored to obtain or use, a vulnerable person's funds, assets, or property with the intent to temporarily or permanently deprive a vulnerable person of the use, benefit or possession of the funds, assets or property for the benefit of someone other than the vulnerable person. The facility's Resident Trust/Personal Need Fund Notification and Authorization policy, revised 04/01/24, directed requests for less than $100.00 were honored the same day, and requests for $100.00 or more were honored within three banking days. No funds were disbursed without the appropriate written authorization of the resident or legal representative, if applicable. The facility failed to prevent misappropriation of resident trust funds from the resident trust account and from R2, R3, and R4's trust accounts. This deficient practice placed all residents with trust accounts managed by the facility at risk for misappropriation, financial instability, and impaired rights.
Sept 2023 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with one resident reviewed for accidents. Bas...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with one resident reviewed for accidents. Based on observation, record review, and interviews, the facility failed to routinely reassess the continued use of upper half siderails to assure safety for Resident (R) 13. This placed the resident at risk for injury related to incorrect or unsafe use of side rails. Findings included: - R13's clinical medical record documented diagnoses of multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord), hypertension (elevated blood pressure), and encephalopathy (inflammatory condition of the brain). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of zero which indicated severely impaired cognition and R13 was unable to complete the interview. The MDS documented that R13 was dependent on one staff member for assistance with activities of daily living (ADLs). The Quarterly MDS dated 06/30/23 documented a BIMS score of zero which indicated severely impaired cognition and R13 was unable to complete the interview. The MDS documented that R13 was dependent on one staff member for assistance with ADLs. R13's Cognitive Loss/Dementia Care Area Assessment (CAA) dated 09/28/22 documented R13 was alert and oriented to person and familiar faces, with periods of confusion. R13's Care Plan dated 09/28/22 documented R13 used the siderail for positioning. The facility was able to provide a Bed Rail Evaluation dated 09/20/22 which documented R13 would use two upper half rails for safety. R13's clinical record lacked a recent side rail assessment for safety. On 09/25/23 at 11:48 AM R13 laid on her bed on the left side. R13's upper two half siderails were pulled up and R13's head rested on left siderail. head rested on the upper left siderail. On 09/26/23 at 08:40 AM R13 laid on her back in bed, upper two siderails were pulled up in place. On 09/27/23 at 09:15 AM Certified Nurse Aide (CNA) M stated almost all the residents used siderails for safety. CNA M stated R13 was able at times to assist with repositioning in bed. On 09/27/23 at 09:25 AM Licensed Nurse (LN) H stated every resident, or their legal representative was asked at the time of admission if they wanted to use siderails. LN H stated if the resident declined to use siderails, f the facility utilized other devices such as low beds with floor mats. LN H stated if residents signed the permission for the siderails, a Bed rail Evaluation was completed. LN H stated she was not aware of any re-evaluation for siderail other than admission or readmission. On 09/27/23 at 09:34 AM Administrative Nurse D stated every new admission was asked to sign a consent for use of siderails. Administrative Nurse D stated each resident had evaluation for siderails at admission and readmission on ly. Administrative Nurse D stated the facility did not reevaluate the siderails for safety. The facility was unable to provide a policy related to siderail evaluation. The facility failed to routinely reassess for the continued use of upper half siderails being used to assure safety for R13. This placed the resident at risk for injury related to incorrect or unsafe use of side rails.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed for unnecessary ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure staff possessed the appropriate competencies to safely administer medications per the standards of practice when licensed nursing staff failed to clarify Resident (R) 19's antihypertensive (class of medication used to treat high blood pressure) medication order. This deficient practice placed R19 at risk for medication errors. Findings included: - R19's clinical record documented diagnoses of hypertension (elevated blood pressure), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and schizophrenia (mental disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought). The admission Minimum Data Set (MDS) dated [DATE] documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff members assistance for activities of daily living (ADLs). The MDS documented R19 had received antidepressant (class of medications used to treat mood disorders), antipsychotic (class of medications used to treat major mental conditions which cause a break from reality), and anticoagulant (class of medications used to prevent the formation of blood clots) for seven days during the look back period. The Quarterly MDS dated 08/20/23 documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff member for ADLs. The MDS documented R19 had received antidepressant medication, antipsychotic medication, and anticoagulant medication for seven days during the look back period. R19's Psychotropic Drug Use Care Area Assessment (CAA) dated 02/21/23 documented R19 had a diagnosis of schizophrenia and was taking an antipsychotic medication. R19's Care Plan dated 09/21/23 documented the pharmacist would review R19's medication frequently and make any recommendations to the physician to review and make any changes. Review of the clinical record under Orders tab revealed the following physician orders: Amlodipine besylate (antihypertensive) 10 milligrams (mg) take one tablet by mouth daily. Hold for systolic blood pressure (SBP- top number, the force your heart exerts on the walls of your arteries each time it beats) greater than (>) 115 millimeters of mercury (mmHg) dated 08/16/23. Review of Medication Administration Record (MAR) from 08/16/23 thru 09/25/23 (41 days) revealed the antihypertensive medication was administered daily for SBP both greater than (>) or less than (<) 115 mmHg. Review of the hospital discharge orders from 08/16/23 documented amlodipine besylate 10 mg take one tablet by mouth daily. Hold for SBP < 115 mmHg. R19's clinical record lacked evidence staff identified the discrepancy and notified the physician for clarification. On 09/26/23 at 08:08 AM R19 laid on the bed, the TV was on in the room, his eyes were open, and he smiled. On 09/25/23 at 04:00 PM Administrative Nurse D stated the physician ordered hold parameter for SBP >115 mmHg on R19's antihypertensive medication was correct. On 09/25/23 at 04:30 PM Licensed Nurse (LN) G stated R19's amlodipine besylate medication order did not sound correct and said she would clarify the order with physician. On 09/25/23 at 04:45 PM Administrative Nurse D stated the physician order for amlodipine besylate did not sound correct once read out loud. LN G was going to clarify the order with physician. On 09/27/23 at 09:34 PM Administrative Nurse D stated she would review the physician orders after admission and readmission orders entered into the resident clinical record. Administrative Nurse D stated R19's amlodipine besylate hold parameter had been clarified and was now ordered to hold for SBP < 115mmHg. On 09/27/23 at 11:47 AM Licensed Nurse (LN) I stated every medication should have an indication and route for administration. LN I stated if she thought a physician order was in question she would call the physician for clarification. The facility's Staffing, Sufficient and Competent Nursing policy revised 08/2022 documented Competency was a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needed to perform work roles or occupational functions successfully. All nursing staff must meet the specific competency requirements of their respective licensure and certification requirements defined by state law. Staff must demonstrate the skills and techniques necessa1y to care for resident needs including (but not limited to) the following areas: Basic nursing skills; Medication management. Competency requirements and training for nursing staff are established and monitored by nursing leadership with input from the medical director to ensure that: programming for staff training results in nursing competency; gaps in education are identified and addressed; education topics and skills needed are determined based on the resident population. The facility failed to ensure staff possessed the appropriate competencies to safely administer medications per the standards of practice when licensed nursing staff failed to clarify R19's antihypertensive medication order. This deficient practice placed R19 at risk for medication errors.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed unnecessary medications. Based on observation, record review, and interviews, the facili...

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The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed unnecessary medications. Based on observation, record review, and interviews, the facility failed to acknowledge and follow the Consultant Pharmacist's (CP) recommendations to complete a gradual dose reduction (GDR) or provide an indicated rationale for Resident (R)17's psychotropic (a class of medications which affect mood or thoughts) medications. This deficient practice placed R17 at risk for ineffective treatment and unnecessary side effects. Findings Included: - The Medical Diagnosis section within R17's medical record included diagnoses of conversion disorder (a mental condition in which a person experiences blindness, paralysis or other nervous system symptoms that cannot be explained by illness or injury), seizures (involuntary series of contractions of a group of muscles), major depressive disorder (major mood disorder), and chronic respiratory failure. R17's Annual Minimum Data Set (MDS) completed 06/28/23 noted a Brief Interview for Mental Status (BIMS) assessment could not be completed due to severe impairment. The MDS indicated no behaviors. The MDS noted he required total assistance from for his activities of daily living (ADLs). The MDS indicated he was given antipsychotic medication on a routine basis. The MDS indicated a gradual dose reduction (GDR) was not attempted due to being documented as clinically contraindicated. The MDS did not indicate a date the GDR was documented as clinically contraindicated. R17's Psychotropic Medication Care Area Assessment (CAA) completed 06/29/23 indicated he suffered cognitive loss related to a stroke. The CAA noted he had psychotropic medication related to psychotic symptoms secondary to his stroke. R17's Care Plan initiated 06/29/23 indicated he had potentially aggressive behaviors. The plan instructed staff to observe for signs of pain or distress, provide a quiet environment, speak clearly, and give him time to understand. The plan instructed staff to administer his Seroquel (antipsychotic medication) as ordered and monitor for side effects. R17's medical record under Physician's Order revealed an order dated 04/05/23 for staff to administer 100 milligrams of Seroquel per his feeding tube twice daily for depression. R17's Medication Regimen Review dated 06/16/23 noted the CP indicated guidelines for dose reduction of antipsychotic medications be completed in two separate quarters or for a new admission. The CP requested a risk vs benefit rationale for continued use of the Seroquel medication. The physician response indicated he disagreed with the recommendation but did not provide a rationale. R17's Medication Regimen Review (MRR) dated 08/16/23 indicated the recommended GDR be attempted within two separate quarters for R17's antipsychotic medications or document a reason for contraindication. The report had no response from the physician. The facility could not to provide documentation related to R17's Seroquel's risk vs benefit rationale for contraindication to GDR for the Seroquel. On 09/27/23 at 11:45AM Licensed Nurse I stated antipsychotic medications were generally used for schizophrenia (mental disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), delusions (untrue persistent belief or perception held by a person although evidence shows it was untrue), and psychotic disorders (any major mental disorder characterized by a gross impairment in reality perception). She stated depression alone would not be an accurate diagnosis for an antipsychotic medication. She stated if a medication's diagnosis did not look appropriate, she would notify the prescribing physician for verification of it's use. On 09/27/23 at 12:05PM Administrative Nurse D reported she was unable to find documentation related to R17's Seroquel risk vs benefits. She stated the MMR report dated 06/16/23 noted the physician's response for the contraindication of the GDR. She was unable to provide risk vs benefit documentation or rationale indicating the appropriate continued use of R17's Seroquel medication. She stated the monthly pharmacy recommendation were sent to and she distributed them to the assigned physician. She stated she would review the physician's responses and enter the order based on what the physician's orders. A review of the facility's Psychotropic Medication policy revised 01/2019 indicated residents that received psychotropic medication would receive gradual dose reductions unless clinically contraindicated. The facility failed to acknowledge and follow the CP's recommendations to complete a GDR or provide risk vs benefit rationale for R17's Seroquel medication. This deficient practice placed R17 at risk for ineffective treatment and unnecessary side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed for unnecessary ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 19's medications had an indication for administration. This deficient practice placed R19 at risk for unnecessary medication use and unwarranted side effects. Findings included: - R19's clinical record documented diagnoses of hypertension (elevated blood pressure), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and schizophrenia (mental disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought). The admission Minimum Data Set (MDS) dated [DATE] documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff members assistance for activities of daily living (ADLs). The MDS documented R19 had received antidepressant (class of medications used to treat mood disorders), antipsychotic (class of medications used to treat major mental conditions which cause a break from reality), and anticoagulant (class of medications used to prevent the formation of blood clots) for seven days during the look back period. The Quarterly MDS dated 08/20/23 documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff member for ADLs. The MDS documented R19 had received antidepressant medication, antipsychotic medication, and anticoagulant medication for seven days during the look back period. R19's Psychotropic Drug Use Care Area Assessment (CAA) dated 02/21/23 documented R19 had a diagnosis of schizophrenia and was taking an antipsychotic medication. R19's Care Plan dated 09/21/23 documented the pharmacist would review R19's medication frequently and make any recommendations to the physician to review and make any changes. Review of the clinical record under Orders tab revealed the following physician orders: Amlodipine besylate (antihypertensive) 10 milligrams (mg) take one tablet by mouth daily. Hold for systolic blood pressure (SBP- top number, the force your heart exerts on the walls of your arteries each time it beats) greater than (>) 115 millimeters of mercury (mmHg) dated 08/16/23. The medication lacked an indication for administration. Lovastatin 20mg tablet (statin used to treat hyperlipidemia (condition of elevated blood lipid levels) take one tablet by mouth daily dated 08/16/23. The medication lacked an indication for administration. Polyethylene glycol 3350 (laxative) dissolve one capful 17grams (gm) in eight ounces of water and take per take per tube daily dated 08/16/23. The medication lacked an indication for administration. Famotidine (reduces gastric acid) 20mg tablet take one tablet per tube two times a day on an empty stomach dated 08/16/23. The medication lacked an indication for administration. Cyclobenzaprine (muscle relaxant) five mg tablet take one tablet by mouth three times a day as needed dated 08/16/23. The medication lacked an indication for administration. Oxycodone hcl (opioid used to treat pain) five mg tablet take one tablet every eight hours as needed dated 08/16/23. The medication lacked an indication for administration. Janumet (used to treat elevated blood sugar) 50-1,000mg tablet take one tablet by mouth two times a day dated 08/16/23. The medication lacked an indication for administration. Metoprolol (antihypertensive) 25mg take one tablet by mouth two times daily dated 08/16/23. The medication lacked an indication for administration. Senna plus tablet (laxative) take one tablet by mouth two times a day. Hold for loose stools dated 08/16/23. The medication lacked an indication for administration. On 09/26/23 at 08:08 AM R19 laid on the bed, the TV was on in the room, his eyes were open, and he smiled. On 09/27/23 at 09:34 PM Administrative Nurse D stated the pharmacist would write a recommendation to the physician if a medication did not have an indication for administration and the physician would determine why and how the medication was administered. Administrative Nurse D stated she would review the physician orders after admission and readmission orders entered into the resident clinical record. On 09/27/23 at 11:47 AM Licensed Nurse (LN) I stated every medication should have an indication and route for administration. LN I stated if she thought a physician order was in question she would call the physician for clarification. The facility's Order Transcription policy with approval date of 07/27/21 documented to ensure accurate transcription of orders. A complete medication order consisted of name of medication; dose of medication; frequency of administration; and route of administration. Otherwise, the physician must be contacted, and clarification order written on order sheet. The facility failed to ensure R19's medications had an indication for administration. This deficient practice placed R19 at risk for unnecessary medication use and unwarranted side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed unnecessary medi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five residents reviewed unnecessary medications. Based on observation, record review, and interviews, the facility failed to complete a gradual dose reduction (GDR) or provide a rationale for contraindication related to Resident (R)17 and R19's psychotropic (a class of medications which affect mood or thoughts) medications. The facility additionally failed to provide anindication for use on R19's Haldol (antipsychotic medication- used to treat major mental conditions which cause a break from reality) medication and Lexapro (depression medication). This deficient practice placed both at risk for ineffective treatment and unnecessary side effects. Findings Included: - The Medical Diagnosis section within R17's medical record included diagnoses of conversion disorder (a mental condition in which a person experiences blindness, paralysis or other nervous system symptoms that cannot be explained by illness or injury), seizures (involuntary series of contractions of a group of muscles), major depressive disorder (major mood disorder), and chronic respiratory failure. R17's Annual Minimum Data Set (MDS) completed 06/28/23 noted a Brief Interview for Mental Status (BIMS) assessment could not be completed due to severe impairment. The MDS indicated no behaviors. The MDS noted he required total assistance from for his activities of daily living (ADLs). The MDS indicated he was given antipsychotic medication on a routine basis. The MDS indicated a gradual dose reduction (GDR) was not attempted due to being documented as clinically contraindicated. The MDS did not indicate a date the GDR was documented as clinically contraindicated. R17's Psychotropic Medication Care Area Assessment (CAA) completed 06/29/23 indicated he suffered cognitive loss related to a stroke. The CAA noted he had psychotropic medication related to psychotic symptoms secondary to his stroke. R17's Care Plan initiated 06/29/23 indicated he had potentially aggressive behaviors. The plan instructed staff to observe for signs of pain or distress, provide a quiet environment, speak clearly, and give him time to understand. The plan instructed staff to administer his Seroquel (antipsychotic medication) as ordered and monitor for side effects. R17's medical record under Physician's Order revealed an order dated 04/05/23 for staff to administer 100 milligrams of Seroquel per his feeding tube twice daily for depression. R17's Medication Regimen Review dated 06/16/23 noted the CP indicated guidelines for dose reduction of antipsychotic medications be completed in two separate quarters or for a new admission. The CP requested a risk vs benefit rationale for continued use of the Seroquel medication. The physician response indicated he disagreed with the recommendation but did not provide a rationale. R17's Medication Regimen Review (MRR) dated 08/16/23 indicated the recommended GDR be attempted within two separate quarters for R17's antipsychotic medications or document a reason for contraindication. The report had no response from the physician. The facility could not to provide documentation showing rationale for continued use of R17's Seroquel including risk vs benefits, non-pharmacological options attempted and failed, and alternative interventions attempted. On 09/27/23 at 11:45AM Licensed Nurse I stated antipsychotic medications were generally used for schizophrenia (mental disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), delusions (untrue persistent belief or perception held by a person although evidence shows it was untrue), and psychotic disorders (any major mental disorder characterized by a gross impairment in perception of reality). She stated depression alone would not be an accurate diagnosis for an antipsychotic medication. She stated if a medication's diagnosis did not look appropriate, she would notify the prescribing physician for verification of its use. On 09/27/23 at 12:05PM Administrative Nurse D reported she was unable to find documentation related to R17's Seroquel risk vs benefits. She stated the MMR report dated 06/16/23 noted the physician's response for the contraindication of the GDR. She was unable to provide risk vs benefit documentation or rationale indicating the appropriate continued use of R17's Seroquel medication. She stated appropriate diagnoses for antipsychotic medication would include bi-polar disorder, schizophrenia, and some depression related to psychotic disorders. A review of the facility's Psychotropic Medication policy revised 01/2019 indicated residents that received psychotropic medication would receive gradual dose reductions unless clinically contraindicated. The facility failed to complete a GDR or provide rationale of contraindication and failed to ensure an appropriate indication for use or the required physician documentation for the continued use of R17's Seroquel. This deficient practice placed R17 at risk for ineffective treatment and unnecessary side effects. - R19's clinical record documented diagnoses of hypertension (elevated blood pressure), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and schizophrenia (mental disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought). The admission Minimum Data Set (MDS) dated [DATE] documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff members assistance for activities of daily living (ADLs). The MDS documented R19 had received antidepressant (class of medications used to treat mood disorders), antipsychotic (class of medications used to treat major mental conditions which cause a break from reality), and anticoagulant (class of medications used to prevent the formation of blood clots) for seven days during the look back period. The Quarterly MDS dated 08/20/23 documented R19's cognition was severely impaired. The MDS documented that R19 was dependent on one staff member for ADLs. The MDS documented R19 had received antidepressant medication, antipsychotic medication, and anticoagulant medication for seven days during the look back period. The MDS documented a gradual dose reduction (GDR) was not attempted and a GDR had not been documented by a physician as clinically contraindicated for R19 during the look back period. R19's Psychotropic Drug Use Care Area Assessment (CAA) dated 02/21/23 documented R19 had a diagnosis of schizophrenia and was taking an antipsychotic medication. R19's Care Plan dated 09/21/23 documented the pharmacist would review R19's medication frequently and make any recommendations to the physician to review and make any changes. Review of the clinical record under Orders tab revealed the following physician orders: Haloperidol (antipsychotic) five milligrams (mg) take one tablet at bedtime per tube dated 08/16/23. The medication lacked an indication for administration. Lexapro (antidepressant) 10mg take one tablet by mouth dated 08/16/23. The medication lacked an indication for administration. The facility could not to provide documentation showing rationale for of the lack of a gradual dose reduction for R19's Lexapro. On 09/27/23 at 11:45AM Licensed Nurse I stated antipsychotic medications were generally used for schizophrenia, delusions (untrue persistent belief or perception held by a person although evidence shows it was untrue), and psychotic disorders (any major mental disorder characterized by a gross impairment in perception of reality). LN I stated every medication should have an indication for administration. On 09/27/23 at 12:05PM Administrative Nurse D stated she was unable to find physician documentation related to R19's Lexapro gradual dose reduction recommendation of why it was marked as disagree on the Monthly Medication Review from August 2023. A review of the facility's Psychotropic Medication policy revised 01/2019 indicated residents that received psychotropic medication would receive gradual dose reductions unless clinically contraindicated. The facility failed to ensure R19's psychotropic medications had an indication for administration and failed to provide physician documentation for the rationale to not attempt a gradual dose reduction for Lexapro. This deficient practice placed R19 at risk for ineffective treatment, unnecessary medication uses and unwarranted side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five reviewed for influenza (highly cont...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 27 residents. The sample included 12 residents with five reviewed for influenza (highly contagious viral infection) and pneumococcal (type of bacterial infection) immunizations. Based on record review and interviews, the facility failed to provide pneumococcal vaccinations or informed refusals for Residents (R)19. This deficient practice placed R19 at risk for complication related to pneumonia. Findings included: - On 09/26/23 at 03:45 PM a review of influenza and pneumococcal immunizations was completed for R9, R17, R19, R23, and R78. The review revealed that R19 lacked evidence indicating he or his representative was offered, consented, refused, or had received the pneumonia vaccination. On 09/27/23 at 10:58AM Administrative Nurse D stated R19's pneumonia vaccination documentation could not be found. She stated she called R19's representative and completed the consent/declination form on 09/27/23. She stated R19's representative declined for him to receive the pneumonia vaccination. A review of the facility's Patient Immunization policy revised 02/2023 indicated the pneumococcal vaccination will be provided to residents over [AGE] years old or with medical indications. The policy noted the vaccination consent or declination will be completed and maintained in the medical records. The facility failed to provide pneumococcal vaccination or informed refusal for R19. This deficient practice placed the residents at risk for complication related to pneumonia.
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0577 (Tag F0577)

Minor procedural issue · This affected most or all residents

The facility identified a census of 27 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to post the previous state inspection infor...

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The facility identified a census of 27 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to post the previous state inspection information in a location accessible to residents and visitors. Findings included: - On 09/26/23 at 01:30 PM unable to locate previous survey results for the facility. On 09/26/23 at 01:45 PM Administrative Nurse D stated she had the past survey results in a folder in her office that was available to residents and their representatives upon request. Administrative Nurse D stated prior to the COVID-19 (highly contagious respiratory virus) health emergency, the survey results were available out in the common area. On 09/26/23 at 01:49 PM Administrative Staff A stated she had a copy of the past survey results available in her office for residents or their representatives to review upon request. Administrative Staff A stated she would place the past survey results in a common area for visitors. The facility was unable to provide a policy related to past survey results availability. The facility failed to make the current survey results readily accessible to residents, and family members and legal representatives of residents.
Feb 2022 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

The facility identified a census of 23 residents. The sample included 12 residents with three residents sampled for beneficiary notification. Based on record review and interviews, the facility failed...

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The facility identified a census of 23 residents. The sample included 12 residents with three residents sampled for beneficiary notification. Based on record review and interviews, the facility failed to provide notices for Medicare Non-Coverage to resident and/or resident's family/Durable Power of Attorney (DPOA- document that designated a person who made health care decisions for resident if they were no longer able to make their own decisions) for Resident (R) 3, R124, and R125. This deficient practice had the risk for miscommunication between resident/resident family and facility and potential for missed skilled services and unanticipated charges. Findings included: - Medicare Liability Notice, CMS 101123- Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN) were requested for R3, R124, and R125. Facility was unable to provide the requested documents. In an interview on 02/02/22 at 01:29 PM, Administrative Nurse D stated the business office manager quit working at the facility recently and facility was unable to locate the requested forms. In an interview on 02/07/22 at 03:23 PM, Administrative Nurse D stated the current social worker was in charge of the NOMNC and ABN forms now. In an interview on 02/07/22 at 03:26 PM, SSD X stated she had the family or DPOA come in to the facility to sign the NOMNC and ABN forms three days prior to the resident's last day of coverage. Facility was unable to provide a policy related to NOMNC and ABN notices. The facility failed to provide notices to the resident and/or family/DPOA for Medicare Non-Coverage for R3, R124, and R125. This deficient practice had the risk for miscommunication between resident/resident family and facility and potential for missed skilled services and unanticipated charges.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 23 residents. The sample included 12 residents; one resident reviewed for hospitalization. B...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 23 residents. The sample included 12 residents; one resident reviewed for hospitalization. Based on observations, record reviews, and interviews, the facility to notify the state ombudsman of transfers and failed to provide a written notification of transfers to Resident (R) 13's family/durable power of attorney (DPOA- legal document that named a person to make healthcare decisions when the resident was no longer able to) in a practicable amount of time. This deficient practice had the risk of miscommunication between facility and resident/family and possible missed opportunity for healthcare services. Findings included: - R13 was transferred to the hospital on [DATE] and readmitted to the facility on [DATE]. R13's medical record documented diagnoses of acute respiratory failure (serious condition that develops when the lungs can't get enough oxygen into the blood), and persistent vegetative state (comatose patient continues to be unable to communicate or respond to stimuli). The admission Minimum Data Set (MDS) dated 03/03/21, documented R13 required total physical assistance with two staff members for bed mobility; and total physical assistance with one staff member for dressing, eating, toileting, and personal hygiene. The Quarterly MDS dated 12/4/21, documented R13 required total physical assistance with two staff members for bed mobility; and total physical assistance with one staff member for dressing, eating, toileting, and personal hygiene. The Pressure Ulcer/Injury (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) Care Area Assessment (CAA) dated 03/10/21, documented R13 was dependent on staff for all cares. The Care Plan dated 03/10/21, documented R13 had a decline in her activities of daily living (ADLs) and mobility related to a motor vehicle accident that left her in a persistent vegetative state and she was dependent on staff for all cares and ADLs. Written notification of transfer to DPOA was requested for hospitalization on 12/13/21. Facility was unable to provide written notification of transfer. State Ombudsman notification for December 2021 was requested. Facility was unable to provide notification to State Ombudsman documentation. On 02/02/22 at 02:38 PM, R13 laid in bed on her back, eyes closed. She appeared comfortable and without signs of distress or discomfort. On 02/03/22 at 07:23 AM, Administrative Nurse D stated when a resident was transferred to the hospital, the facility documented on the physician order sheet at time of transfer with a check mark that family was notified. She stated the facility did not complete written notification of transfers for residents. On 02/03/22 at 01:29 PM, Administrative Nurse D stated the facility did not notify the State Ombudsman of transfers or discharges. On 02/07/22 at 12:27 PM, Administrative Nurse D stated she called the State Ombudsman and was notified that the Ombudsman had never received any notification of any discharges from the facility. She stated she would start the notification process started. The facility's Transfer or Discharge Notice policy, dated 07/27/21, directed the facility provided a resident and/or the resident's representative with a thirty day advance notice of an impending transfer or discharge except if an immediate transfer or discharge is required by the resident's urgent medical needs. The resident and/or representative was provided with the following information: the reason for the transfer or discharge; the effective date of the transfer or discharge; the location to which the resident is being transferred or discharged ; the name, address, and telephone number of the state long-term care ombudsman; the name, address, and telephone number of each individual or agency responsible for the protection and advocacy or mentally ill or developmentally disabled individuals (as applies); and the name, address, and telephone number of the state health department agency that has been designated to handle appeals of transfers and discharge notices. The policy does not address ombudsman notification. The facility to notify the state ombudsman of transfers and failed to provide a written notification of transfers to Resident (R) 13's DPOA in a practicable amount of time. This deficient practice had the risk of miscommunication between facility and resident/family and possible missed opportunity for healthcare services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

The facility identified a census of 23 residents. The sample included 12 residents; two residents sampled for accidents. Based on observations, record reviews, and interviews, the facility failed to r...

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The facility identified a census of 23 residents. The sample included 12 residents; two residents sampled for accidents. Based on observations, record reviews, and interviews, the facility failed to revise the care plan with interventions to prevent further falls for Resident (R) 5. This deficient practice had the risk for further falls, possible injuries from falls, and unwarranted physical complications. Findings included: - R5's medical record documented diagnoses of acute and chronic respiratory failure (serious condition that develops when the lungs can't get enough oxygen into the blood), dependence on respirator status, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness). The admission Minimum Data Set (MDS) dated 11/18/21, documented R5 had a Brief Interview for Mental Status of 13. R5 required extensive physical assistance with one staff member for bed mobility and dressing; total physical dependence with one staff member for eating, toileting, and personal hygiene. R5 had not had any falls in the month prior to admission and had not had any falls since admission. The Falls Care Area Assessment (CAA) dated 12/1/21, documented R5 had poor short term memory, extreme anxiety, and was a fall risk due to medications. The Care Plan dated 12/13/21 documented R5 was at risk for falls and documented interventions for increased staff supervision with intensity based on resident need, other comprehensive medication review by pharmacist, and fall mats in place and frequent monitoring sheet initiated. R5's history of fall investigations received from facility and revealed the following falls: On 12/06/21 at 05:30 AM, R5 was found on floor mat stating he was going home. Nurse reoriented resident to surroundings, fall mats remained in place, bed in lowest position, and frequent behavior monitoring log in place. On 12/30/21 at 01:20 AM, R5 was found on floor mat next to bed with vent hose disconnected. He stated he did not know what he was trying to do. R5 showed signs and symptoms of confusion. Findings and analysis documented R5 was agitated and confused, bed bound, and vent dependent. Steps taken to prevent reoccurrence were medication given, family called to sit at bedside, resident moved to room outside nurses station for close monitoring, and close observation form for 72 hours. On 01/09/22 at 11:45 PM, R5 was found lying on right side of fall mat on floor. R5 denied pain or discomfort and refused to say what happened and why he was on the floor. R5 was back in bed with hourly checks in place. Findings and analysis on 01/11/22 documented R5 had a history of falls, was ventilator dependent, bedbound, had severe anxiety, and was combative with staff. His bed was kept in low position with fall mat next to R5's bed nearest door. R5 was found on right side of bed by staff and was at baseline cognition. Steps to prevent reoccurrence were R5 was placed on behavior monitoring with hourly checks and additional fall mat was placed along his bed so both sides of R5's bed have a floor mat along them, continued with bed in lowest position for safety. On 01/26/22 at 08:00 AM, R5 had a fall trying to get out of bed. Findings and analysis on 01/27/22 documented R5 had severe anxiety, restlessness, and had history of several falls. His room was across from the nurses station for frequent observation and had experienced an unwitnessed fall while attempting to get out of bed on his own. R5 was found lying on fall mat beside his bed with bed in lowest position and call light within reach, call light was not pressed before fall. Steps to prevent reoccurrence were R5 was assisted back into bed and vital signs were obtained per protocol and was reeducated on importance of using call light to notify nurse of any needs and to not attempt to leave bed alone. R5's bed was in lowest position and call light within reach, floor mats placed alongside his bed, and reeducated staff on importance of frequent resident monitoring. On 01/31/22 at 03:40 AM, R5 was found on the floor, confused. His bed was low to the ground, resident was not hurt. Findings and analysis documented resident had history of frequent falls and had severe anxiety and restlessness. R5 was found on floor beside his bed on floor mat, he was reported to be confused, bed was in lowest position at time of fall. Steps to prevent reoccurrence were staff reeducated on importance of frequent resident monitoring, nurse educated on proper fall incident procedures per protocol and on clinical findings that needed to be reported to provider. On 02/02/22 at 02:42 PM, R5 laid in bed with eyes closed. He appeared comfortable and without signs of distress. Fall mat was noted on the floor on the left side of the bed, no fall mat on right side of bed. On 02/03/22 at 09:50 AM, R5 laid in bed with eyes closed. He appeared comfortable and without signs of distress. Fall mat on floor on left side of bed, no fall mat on right side of bed on floor. On 02/0/22 at 08:46 AM, R5 laid in bed with eyes open. He appeared comfortable and without signs of discomfort or distress. Fall mat on left side of bed on floor, no fall mat observed on right side of bed. On 02/07/22 at 01:36 PM, Certified Nurse Aide (CNA) M stated when a resident had a fall, they were immediately assessed to see if they were okay and then she got help. She stated a resident was never moved after a fall, especially if it was unwitnessed. The staff discussed what happened, when was the last time staff were in the room, and what interventions they could put in place to keep resident safe. CNA M stated interventions to prevent falls were found in the resident's care plan. R5's interventions were his bed was in lowest position at all times and fall mat on left side of the bed on the floor since he tended to lean towards the left side the most. On 02/07/22 at 02:09 PM, Licensed Nurse (LN) I stated when a resident had a fall the nurse asked the resident what was going on, the nurse completed a mental evaluation, vital signs were taken per protocol, a full investigation was completed, and the fall packet was completed. He was not sure if interventions were placed on the care plan but they were relayed in huddles and in hand off report. R5's current interventions were bed in lowest position, fall mat on left side of bed, and frequent checks. He stated he did not recall there ever being a fall mat on the right side of the bed and R5 was not currently on hourly checks. On 02/07/22 at 02:49 PM, Administrative Nurse D stated when a resident had a fall, the nurse filled out an incident report, and notified the doctor and family member. Some interventions that were put into place after falls were fall mat beside bed, room close to nurses station, hourly close observations, and therapy notification for rescreening. She stated R5 had all of those interventions in place and new interventions were relayed to the MDS Coordinator who updated the care plan. Administrative Nurse D stated interventions and falls were discussed in morning meets, staff could find interventions in care plan, and received interventions in bedside report after falls. The facility's Care Plan- Comprehensive policy, not dated, directed an individualized comprehensive care plan that included measurable objectives and timetables to meet the resident's medical, nursing, mental, and psychosocial needs was developed for each resident with input from the Interdisciplinary Team (IDT). The policy directed was responsible for the review and updating of the care plan when there was a significant change in resident's condition and when the desired outcome was not met. The facility's Care Plan Use policy, not dated, directed the care plan was used in developing the resident's daily care routines and was available to staff who have the responsibility for providing care or services to the resident. The policy directed completed care plans were in three-ring binders located at the appropriate nurses' station and any changes in the resident's condition was reported to the MDS Coordinator so that a review of the resident's assessment and care plan were done. The facility failed to revise the care plan with interventions to prevent further falls for R5. This deficient practice had the risk for further falls, possible injuries from falls, and unwarranted physical complications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

The facility identified a census of 23 residents. The sample included 12 residents; two residents sampled for accidents. Based on observations, record reviews, and interviews, the facility failed to i...

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The facility identified a census of 23 residents. The sample included 12 residents; two residents sampled for accidents. Based on observations, record reviews, and interviews, the facility failed to implement and follow-through with interventions after falls to prevent further falls for Resident (R) 5. This deficient practice had the risk for further falls, possible injuries from falls, and unwarranted physical complications. Findings included: - R5's medical record documented diagnoses of acute and chronic respiratory failure (serious condition that develops when the lungs can't get enough oxygen into the blood), dependence on respirator status, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness). The admission Minimum Data Set (MDS) dated 11/18/21, documented R5 had a Brief Interview for Mental Status of 13. R5 required extensive physical assistance with one staff member for bed mobility and dressing; total physical dependence with one staff member for eating, toileting, and personal hygiene. R5 had not had any falls in the month prior to admission and had not had any falls since admission. The Falls Care Area Assessment (CAA) dated 12/1/21, documented R5 had poor short term memory, extreme anxiety, and was a fall risk due to medications. The Care Plan dated 12/13/21 documented R5 was at risk for falls and documented interventions for increased staff supervision with intensity based on resident need, other comprehensive medication review by pharmacist, and fall mats in place and frequent monitoring sheet initiated. R5's history of fall investigations received from facility and revealed the following falls: On 12/06/21 at 05:30 AM, R5 was found on floor mat stating he was going home. Nurse reoriented resident to surroundings, fall mats remained in place, bed in lowest position, and frequent behavior monitoring log in place. On 12/30/21 at 01:20 AM, R5 was found on floor mat next to bed with vent hose disconnected. He stated he did not know what he was trying to do. R5 showed signs and symptoms of confusion. Findings and analysis documented R5 was agitated and confused, bed bound, and vent dependent. Steps taken to prevent reoccurrence were medication given, family called to sit at bedside, resident moved to room outside nurse's station for close monitoring, and close observation form for 72 hours. On 01/09/22 at 11:45 PM, R5 was found lying on right side of fall mat on floor. R5 denied pain or discomfort and refused to say what happened and why he was on the floor. R5 was back in bed with hourly checks in place. Findings and analysis on 01/11/22 documented R5 had a history of falls, was ventilator dependent, bedbound, had severe anxiety, and was combative with staff. His bed was kept in low position with fall mat next to R5's bed nearest door. R5 was found on right side of bed by staff and was at baseline cognition. Steps to prevent reoccurrence were R5 was placed on behavior monitoring with hourly checks and additional fall mat was placed along his bed so both sides of R5's bed have a floor mat along them, continued with bed in lowest position for safety. On 01/26/22 at 08:00 AM, R5 had a fall trying to get out of bed. Findings and analysis on 01/27/22 documented R5 had severe anxiety, restlessness, and had history of several falls. His room was across from the nurses station for frequent observation and had experienced an unwitnessed fall while attempting to get out of bed on his own. R5 was found lying on fall mat beside his bed with bed in lowest position and call light within reach, call light was not pressed before fall. Steps to prevent reoccurrence were R5 was assisted back into bed and vital signs were obtained per protocol and was reeducated on importance of using call light to notify nurse of any needs and to not attempt to leave bed alone. R5's bed was in lowest position and call light within reach, floor mats placed alongside his bed, and reeducated staff on importance of frequent resident monitoring. On 01/31/22 at 03:40 AM, R5 was found on the floor, confused. His bed was low to the ground, resident was not hurt. Findings and analysis documented resident had history of frequent falls and had severe anxiety and restlessness. R5 was found on floor beside his bed on floor mat, he was reported to be confused, bed was in lowest position at time of fall. Steps to prevent reoccurrence were staff reeducated on importance of frequent resident monitoring, nurse educated on proper fall incident procedures per protocol and on clinical findings that needed to be reported to provider. On 02/02/22 at 02:42 PM, R5 laid in bed with eyes closed. He appeared comfortable and without signs of distress. Fall mat was noted on the floor on the left side of the bed, no fall mat on right side of bed. On 02/03/22 at 09:50 AM, R5 laid in bed with eyes closed. He appeared comfortable and without signs of distress. Fall mat on floor on left side of bed, no fall mat on right side of bed on floor. On 02/0/22 at 08:46 AM, R5 laid in bed with eyes open. He appeared comfortable and without signs of discomfort or distress. Fall mat on left side of bed on floor, no fall mat observed on right side of bed. On 02/07/22 at 01:36 PM, Certified Nurse Aide (CNA) M stated when a resident had a fall, they were immediately assessed to see if they were okay and then she got help. She stated a resident was never moved after a fall, especially if it was unwitnessed. The staff discussed what happened, when was the last time staff were in the room, and what interventions they could put in place to keep resident safe. CNA M stated interventions to prevent falls were found in the resident's care plan. R5's interventions were his bed was in lowest position at all times and fall mat on left side of the bed on the floor since he tended to lean towards the left side the most. On 02/07/22 at 02:09 PM, Licensed Nurse (LN) I stated when a resident had a fall the nurse asked the resident what was going on, the nurse completed a mental evaluation, vital signs were taken per protocol, a full investigation was completed, and the fall packet was completed. He was not sure if interventions were placed on the care plan but they were relayed in huddles and in hand off report. R5's current interventions were bed in lowest position, fall mat on left side of bed, and frequent checks. He stated he did not recall there ever being a fall mat on the right side of the bed and R5 was not currently on hourly checks. On 02/07/22 at 02:49 PM, Administrative Nurse D stated when a resident had a fall, the nurse filled out an incident report, and notified the doctor and family member. Some interventions that were put into place after falls were fall mat beside bed, room close to nurses station, hourly close observations, and therapy notification for rescreening. She stated R5 had all of those interventions in place and new interventions were relayed to the MDS Coordinator who updated the care plan. Administrative Nurse D stated interventions and falls were discussed in morning meets, staff could find interventions in care plan, and received interventions in bedside report after falls. The facility's Fall Prevention Program policy, dated 07/27/21, directed any time a resident fell, the nurse assessed the resident's physical condition, completed a Fall Risk Assessment, notified the physician and family, initiated the fall prevention protocol, completed rehabilitation screening request, initiated a Potential of Injury plan of care, implemented strategies to reduce further risk for falling, initiated patient/family education plan, and documented the facts specific to the fall in the patient record. The facility failed to implement and follow-through with interventions to prevent further falls for R5. This deficient practice had the risk for further falls, possible injuries from falls, and unwarranted physical complications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

The facility reported a census of 23 residents. The sample included 12 residents; five residents sampled for unnecessary medication review. Based on observations, record reviews, and interviews, the f...

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The facility reported a census of 23 residents. The sample included 12 residents; five residents sampled for unnecessary medication review. Based on observations, record reviews, and interviews, the facility failed to ensure consistent medication administration for Resident (R) 5, failed to ensure ordered medications had diagnoses for R5, and failed to ensure nursing staff notified the physician when blood glucose levels were outside of ordered parameters for R8. This deficient practice had the risk for unwarranted physical complications and unnecessary medication use. Findings included: - R5's medical record documented diagnoses of acute and chronic respiratory failure (serious condition that develops when the lungs can't get enough oxygen into the blood), dependence on respirator status, Chronic Obstructive Pulmonary Disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness). The admission Minimum Data Set (MDS) dated 11/18/21, documented R5 had a Brief Interview for Mental Status of 13. R5 required extensive physical assistance with one staff member for bed mobility and dressing; total physical dependence with one staff member for eating, toileting, and personal hygiene. R5 received antidepressant (class of medications used to treat mood disorders and relieve symptoms of depression), antianxiety (class of medications that calm and relax people with excessive anxiety, nervousness, or tension), and opioid (pain medication) medications seven days in the seven-day lookback period. The Psychotropic (any drug that affects brain activities associated with mental processes and behavior) Medication Use Care Area Assessment (CAA) dated 12/01/21, documented R5 was admitted with diagnoses of severe COPD and non-weanable vent. R5 took Ativan (antianxiety medication) frequently due to anxiety. The Care Plan dated 12/01/21, documented R5 was at risk for side effects and interactions for more than nine medications and psychotropic medications. The Care Plan directed staff observed for any changes such as pain, infection, anxiety, or changes in environment such as noise, lighting, temperature, and overcrowding. R5's medical record documented an order with a start date of 11/11/21 for albuterol sulfate (medication used to treat wheezing and shortness of breath caused by breathing problems) 90 micrograms (mcg) two puffs inhalation into the lungs three times daily with directions to wait at least one minute between puffs and an order with a start date of 11/11/21 for hydrocortisone (topical- steroid medication applied to the surface of the skin) 2.5 % cream topically to affected area twice daily. Neither order had a diagnosis for medication usage. Review of R5's Medication Administration Record (MAR) for 11/11/21 to 02/07/22 revealed the following missing administrations for albuterol sulfate scheduled three times daily: three out of 58 scheduled administrations for November 2021, 11 out of 93 scheduled administrations in December 2021, eight out of 93 scheduled administrations in January 2022, and six out of 19 scheduled administrations in February 2022. Review of R5's MAR for 11/11/21 to 02/07/22 revealed the following missing administrations for hydrocortisone cream scheduled twice daily: 38 out of 38 scheduled administrations in November 2021, six out of 62 scheduled administrations in December 2021, four out of 62 scheduled administrations in January 2022, and one out of 13 scheduled administrations in February 2022. On 02/03/22 at 09:50 AM, R5 laid in bed with eyes closed. He appeared comfortable and without signs of discomfort or distress. On 02/07/22 at 02:05 PM, Consultant HH stated respiratory treatments were documented in the MAR. If it was not given, then it would be documented on the MAR and the appropriate code would be used. She stated if the MAR was not signed off then it was not given, the respiratory therapist signed the MAR after a medication was given. If the order was for three times daily then the MAR was signed off when given as scheduled for three times daily. On 02/07/22 at 02:09 PM, Licensed Nurse (LN) I stated if there were blanks on the MARs then the medication or treatment did not get done, there should not have been any blanks as staff signed off MARs as medication was given. He stated he and Administrative Nurse D reviewed the orders every month to ensure orders had diagnoses. On 02/07/22 at 02:49 PM, Administrative Nurse D stated the staff documented on the MAR after medications were given and before moving on to the next resident. When medications were due, they should have been given and signed off, if there were blanks then it was not done. She stated she and LN I reviewed the Physician Order Sheets (POS) at the end of the month and added diagnoses to any medication that did not have a diagnosis and pharmacy printed them on the POS and MARs for the next month. The facility's Medication Administration policy, not dated, directed the administration of medications, including omitted and refused doses, were documented utilizing the medication administration record. Immediately after administering the medications prior to preparing medications for the next resident, the nurse and/or respiratory therapist documented the administration on the MAR. The facility failed to provide consistent medication administration and failed to ensure ordered medications had diagnoses for R5. This deficient practice had the risk for unwarranted physical complications and unnecessary medication use. - R8's medical record documented diagnoses for acute respiratory failure (serious condition that develops when the lungs can't get enough oxygen into the blood), dependence on respirator status, and diabetes mellitus (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) The admission Minimum Data Set (MDS) dated 08/21/21, documented R8 required total physical dependence with two staff members for bed mobility; total physical dependence with one staff member for dressing, eating, toileting, and personal hygiene. R8 received insulin (medication used to control blood sugar in people who have diabetes mellitus) seven days in the seven-day lookback period. The Quarterly MDS dated 11/21/21, documented R8 required total physical dependence with two staff members for bed mobility and toileting; total physical dependence with one staff member for dressing, eating, and personal hygiene. R8 received insulin seven days in the seven-day lookback period. The Psychotropic (any drug that affects brain activities associated with mental processes and behavior) Medication Use Care Area Assessment (CAA) dated 08/26/21, documented R8 was unable to be weaned form the vent and received all nutritional and hydration needs through feeding tube (tube for introducing high calorie fluids into the stomach). The Care Plan dated 08/26/20, documented R8 was at risk for side effects and interactions for more than nine medications and psychotropic medications. The care plan directed staff observed for any changes such as pain, infection, anxiety, or changes in environment such as noise, lighting, temperature, and overcrowding. R8's medical record documented an order with a start date of 08/13/20 for accuchecks (glucometer- instrument used to calculate blood glucose) every six hours with instructions to notify the medical doctor if blood glucose was less than 50 milligram/deciliter (mg/dL) or greater than 300 mg/dL. Review of R8's Medication Administration Record (MAR) for January 2022 to 02/07/22 revealed the following accuchecks that were over 300 mg/dL with no documentation the physician was notified: 01/11/21 Noon, 336 mg/dL; 01/11/21 Evening (PM), 342 mg/dL; 01/12/21 Morning (AM), 313 mg/dL; 01/12/21 PM, 302 mg/dL; 01/12/21 Midnight, 312 mg/dL; 01/13/21 Noon, 331 mg/dL; 01/13/21 PM, 374 mg/dL; 01/14/21 Midnight, 321 mg/dL. On 02/03/22 at 09:53 AM, R8 laid in bed with eyes open, head of bed elevated. He appeared comfortable and without signs of distress, discomfort, or agitation. On 02/07/22 at 02:09 PM, Licensed Nurse (LN) I stated the physician was notified if there was a blood pressure reading or blood sugar outside of the ordered parameters. Physician notification was documented on the back of the MAR but some nurses documented in nurses notes too. On 02/07/22 at 02:49 PM, Administrative Nurse D stated if an order had parameters and there was a reading that was outside the parameters, the physician was notified, and notification was documented on the back of the MAR. She stated staff have had education on where notification to provider was documented. The facility's Physician Notification of Change of Condition policy, not dated, directed the physician was notified immediately of any adverse changes in the patient's condition. The policy does not address outside ordered parameters physician notifications. The facility failed to ensure the physician was notified when blood glucose readings were outside of parameters as ordered. This deficient practice had the risk for unwarranted physical complications and unnecessary medication use.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

The facility identified a census of 23 residents. The facility had one main kitchen. Based on observation, record review and interview, the facility failed to store food (opened food items in dry stor...

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The facility identified a census of 23 residents. The facility had one main kitchen. Based on observation, record review and interview, the facility failed to store food (opened food items in dry storage and the walk-in freezer that were not in a sealed package the was labeled or dated), and failed to properly wash and sanitize food equipment before use. This deficient practice left residents at risk for food borne illness and contamination. Findings included: - During the initial tour of the facility kitchen on 02/01/22 at 07:22 AM, observation in the dry storage area revealed an opened package of noodles that was wrapped in plastic wrap and not in a sealed bag, and there was no labeling or date opened on the package. There was also an opened bag of rice that had been wrapped in plastic wrap that was not in a sealed bag, and there was no label or date opened on the package. The walk-in freezer had an opened bag of ham cubes that was not placed in a sealed bag, or labeled with an opened date. The walk-in freezer also had an opened bag with eight salmon fillets which were not in sealed bag and not dated or labeled. Observation in the kitchen preparation area revealed bottles of barbeque sauce, ketchup, and numerous spice containers did not have an open date on them. During observation of modified food preparation on 02/07/22 at 10:27 AM dietary staff BB used the Robot Coupe (a machine used to process food into small pieces), then only rinsed off the cutter cup and blade with hot water, and not properly washing and sanitizing this item before each of the next two uses (there was still noted food on the cutter cup and lid when he returned to the food preparation area). On 02/01/22 at 07:49 AM Registered Dietician GG stated that she was at the facility daily during the week and occasionally on the weekends. She stated that she would pass the information on to the new kitchen manager about the opened and unlabeled items. On 02/07/21 at 12:02 PM GG stated that kitchen equipment should be properly washed and sanitized in the dishwasher after each use to ensure that the items are cleaned appropriately. The facility policy Food Storage: Dry Goods revised 09/2017 documented: All packaged and canned food items will be kept clean, dry and properly sealed. Storage areas will be neat, arranged for easy identification, and date marked as appropriate. The facility policy Food Storage: Cold Foods revised 04/2018 documented: All foods will be stored wrapped in or covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. The facility policy Food: Preparation revised 09/2017 documented: All utensils, food contact equipment, and food contact surfaces will be cleaned and sanitized after every use. The facility failed to ensure that dry food goods and frozen meats were appropriately bagged, labeled and dated after being opened, and failed to ensure that dietary staff properly cleaned and sanitized food contact equipment after each use. This deficient practice placed facility residents at risk of possible food borne illnesses and cross contamination.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

The facility identified a census of 23 residents. Based on observations, record reviews, and interviews, the facility failed to ensure proper personal protective equipment (PPE- gloves, gowns, face sh...

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The facility identified a census of 23 residents. Based on observations, record reviews, and interviews, the facility failed to ensure proper personal protective equipment (PPE- gloves, gowns, face shields and/or eye glasses/goggles) usage and failed to ensure adequate hand hygiene was performed. This deficient practice had the risk to spread illness and infection to all residents. Findings included: - On 02/01/22 at 07:05 AM, Licensed Nurse (LN) G and an unidentified male staff member stood at the nurse's station. It was noted that they were not wearing a face mask. An unidentified female staff member sat behind the nurse's station with her face mask pulled below her chin. The staff members were within six feet of each other. On 02/07/22 at 08:56 AM, LN I donned (put on) gloves then donned gown. He entered Resident (R) 14's room for medication pass then exited room. He doffed (remove) gloves then gown and performed hand hygiene. On 02/07/22 at 09:05 AM, LN H donned gloves and prepared medications for administration for R5. After medication preparation, he started donning a gown and doffed gloves. He did not perform hand hygiene after doffing gloves and before donning the gown. He finished donning the gown and performed hand hygiene then donned new gloves. On 02/07/22 at 11:51 AM, LN H donned gloves and cleansed glucometer (instrument used to calculate blood glucose) with a bleach wipe. He gathered his supplies to obtain a blood sugar level then entered R17's room. After procedure, he doffed his gloves but did not perform hand hygiene after doffing gloves or exiting R17's room. On 02/07/22 at 01:36 PM, Certified Nurse Aide (CNA) M stated the proper procedure for donning PPE was gown then gloves and procedure for doffing PPE was gloves then gown. She stated hand hygiene was performed before entering and upon exiting patient rooms, after removing PPE, and before donning gloves. She stated a mask was worn in the facility at all times unless eating or drinking by herself. On 02/07/22 at 02:09 PM, LN I stated the proper procedure for donning PPE was hand hygiene was performed, don gown, then don gloves. Proper procedure for doffing PPE was gloves, gown, then hand hygiene after removing PPE. Hand hygiene was performed between every patient room, before entering and after exiting, after touching anything suspicious, and after doffing gloves. He stated a mask was worn in the facility. On 02/07/22 at 02:49 PM, Administrative Nurse D stated the proper procedure for donning PPE was gown then gloves, a mask was always worn in the facility. Proper doffing procedure for PPE was gloves then gown. She stated hand hygiene was performed before entering and upon exiting rooms, after touching objects, after performing cares, and after doffing PPE. She stated PPE worn throughout the building in the hallways was a mask, staff should not be without masks. The facility's Isolation policy, not dated, directed hand hygiene was the single most important strategy to reduce the risks of transmitting organisms from one person to another or from one site to another on the same patient and directed hand hygiene was performed promptly and thoroughly before and after removing gloves, between patient contact, and after contact with blood, body fluids, secretions, excretions, and potentially contaminated equipment including computer keyboards and telephones. The policy directed hand hygiene was performed before and after removing the initial pair of gloves and prior to donning a second pair of gloves. The policy directed the proper removal of PPE as gloves, gown, then hand hygiene. The policy did not address proper donning of PPE. The facility's Hand Hygiene Policy, not dated, directed standard precautions were followed, avoiding contamination of hands and performing appropriate hand hygiene to prevent the spread of microorganisms. Indications for hand hygiene included the following: before patient contact, after contact with inanimate environmental sources likely to be contaminated, after contact with all patients and equipment, and after removing gloves. The facility failed to ensure proper usage of PPE and proper hand hygiene performance. This deficient practice had the risk to spread illness and infection to all residents.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 life-threatening violation(s), 1 harm violation(s), $72,472 in fines, Payment denial on record. Review inspection reports carefully.
  • • 30 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $72,472 in fines. Extremely high, among the most fined facilities in Kansas. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Swan Health At Overland Park's CMS Rating?

CMS assigns SWAN HEALTH AT OVERLAND PARK an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Kansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Swan Health At Overland Park Staffed?

CMS rates SWAN HEALTH AT OVERLAND PARK's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 85%, which is 39 percentage points above the Kansas average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 100%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Swan Health At Overland Park?

State health inspectors documented 30 deficiencies at SWAN HEALTH AT OVERLAND PARK during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, 26 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Swan Health At Overland Park?

SWAN HEALTH AT OVERLAND PARK is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SWAN HEALTH, a chain that manages multiple nursing homes. With 44 certified beds and approximately 30 residents (about 68% occupancy), it is a smaller facility located in OVERLAND PARK, Kansas.

How Does Swan Health At Overland Park Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, SWAN HEALTH AT OVERLAND PARK's overall rating (1 stars) is below the state average of 2.9, staff turnover (85%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Swan Health At Overland Park?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, the facility's high staff turnover rate, and the below-average staffing rating.

Is Swan Health At Overland Park Safe?

Based on CMS inspection data, SWAN HEALTH AT OVERLAND PARK has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Kansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Swan Health At Overland Park Stick Around?

Staff turnover at SWAN HEALTH AT OVERLAND PARK is high. At 85%, the facility is 39 percentage points above the Kansas average of 46%. Registered Nurse turnover is particularly concerning at 100%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Swan Health At Overland Park Ever Fined?

SWAN HEALTH AT OVERLAND PARK has been fined $72,472 across 2 penalty actions. This is above the Kansas average of $33,804. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Swan Health At Overland Park on Any Federal Watch List?

SWAN HEALTH AT OVERLAND PARK is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.