KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER

900 ELMHURST BLVD, SALINA, KS 67401 (785) 825-5471
For profit - Limited Liability company 82 Beds RECOVER-CARE HEALTHCARE Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
8/100
#196 of 295 in KS
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Kenwood View Healthcare and Rehabilitation Center has received a Trust Grade of F, indicating significant concerns and poor performance. They rank #196 out of 295 facilities in Kansas, placing them in the bottom half, and #3 out of 6 in Saline County, meaning only two local options are worse. The facility is showing improvement, with issues dropping from 31 in 2023 to 4 in 2024, but they still reported $133,485 in fines, which is higher than 94% of Kansas facilities, suggesting ongoing compliance problems. Staffing has a 2 out of 5 rating, indicating below-average performance, and while the turnover rate is average at 48%, this is concerning given the overall context. Specific incidents include failures to prevent pressure ulcers for multiple residents, leading to serious skin injuries, and a lack of supervision for a cognitively impaired resident who fell and sustained a hematoma, highlighting both critical weaknesses in care and oversight.

Trust Score
F
8/100
In Kansas
#196/295
Bottom 34%
Safety Record
High Risk
Review needed
Inspections
Getting Better
31 → 4 violations
Staff Stability
⚠ Watch
48% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$133,485 in fines. Lower than most Kansas facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Kansas. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
50 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2023: 31 issues
2024: 4 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Kansas average (2.9)

Below average - review inspection findings carefully

Staff Turnover: 48%

Near Kansas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $133,485

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: RECOVER-CARE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 50 deficiencies on record

1 life-threatening 3 actual harm
Dec 2024 2 deficiencies
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility had a census of 62 residents, The sample included 16 residents. Based on observation, record review, and interview, the facility failed to store and label medications in accordance with p...

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The facility had a census of 62 residents, The sample included 16 residents. Based on observation, record review, and interview, the facility failed to store and label medications in accordance with professional standards of practice. This placed the residents at risk of medication error. Findings included: - On 12/23/24 at 08:21 AM, during the initial tour of the facility, observation of the medication cart F with Licensed Nurse (LN) H revealed six medication cups with numerous pills in each cup sitting in the top drawer. The cups were labeled with various resident ' s names. LN H stated she placed the resident's medication in the cups for administration and would recheck them when she delivered the medication to the residents. On 12/30/24 at 10:36 AM, Administrative Nurse D verified medications should not be removed from the packing and stored without labeling and dosing instructions. The medications should not be prepared until the time of delivery to the residents. The facility ' s undated Medication Administration policy documented medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. The facility failed to ensure the storage and delivery of medications in accordance with professional standards of practice, which placed the residents at risk of medication errors.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

- On 12/24/24 at 07:52 AM, observation revealed Certified Nurse Aide (CNA) M and CNA N checked R6's brief, provided perineal care, and catheter care, and then changed R6's incontinent brief. Observati...

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- On 12/24/24 at 07:52 AM, observation revealed Certified Nurse Aide (CNA) M and CNA N checked R6's brief, provided perineal care, and catheter care, and then changed R6's incontinent brief. Observation revealed CNA N or M had not gowned before providing the care. Observation on the room door revealed a facility magnet with green arrows. On 12/24/24 at 09:37 AM, observation revealed CNA M providing indwelling urinary catheter care for R41. CNA M only utilized gloves and did not don a gown. On 12/24/24 at 09:40 AM, Licensed Nurse (LN) G stated CNA M should have worn a gown and gloves while providing care for R41. On 12/24/24 at 10:06 AM, Activity Director (AD) Z stated the green magnet on resident room doors informed staff to use EBP. On 12/30/24 at 10:19 AM, Administrative Nurse D stated she expected all staff providing indwelling catheter care to the residents to follow the EBP while providing direct care. Administrative Nurse D verified that staff should have worn gloves and a gown while providing catheter care for R41 and R6. She stated each resident with EBP should have the supplies in their room on the back of the door. Administrative Nurse E verified some resident rooms did not have the supplies in their rooms. The facility's Enhanced Barrier Precaution policy, dated 06/14/23, documented enhanced barrier precautions refer to the use of gown and gloves for use during high-contact resident care activities for residents known to be colonized or infected with MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices). The facility failed to implement EBP for R6 and R41, who had an indwelling urinary catheter. This placed the resident at risk of contracting or spreading infectious processes. The facility had a census of 62 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to ensure ice was maintained in a sanitary manner and failed to implement Enhanced Barrier Precautions (EBP-an infection control practice that uses personal protective equipment (PPE) to reduce the spread of multi-drug resistant organisms (MDRO) for Resident (R) 41 and R6 who had an indwelling urinary catheter (tube placed in the bladder to drain urine into a collection bag). These deficient practices placed the residents at risk of contracting or spreading infectious processes. Findings included: - On 12/23/24 at 02:31 PM, observation in the dining room revealed R45 ambulated to the unlocked ice machine, opened the lid, took the scoop off the side of the ice machine, placed his used styrofoam cup over the ice, and scooped ice into his cup. On 12/23/24 at 02:41 PM, observation in the dining room revealed R49 and R42 ambulated into the dining room and went to the drink center. R49 went to the unlocked ice machine, took the ice scoop off the outside to the ice machine, placed her cup over the ice machine bin, and scooped ice into her water container, overfilling it; the ice spilled from the cup back into the ice machine bin. Further observation revealed that R49 retrieved R42's water container, placed it over the ice bin, and filled the water container with ice. On 12/30/24 at 10:27 AM, Administrative Nurse D stated she expected staff to keep the dining room ice machine locked and unlock it during meals when staff were present. The facility's Ice Machines and Portable Ice Carts Policy, revised 01/15/24, documented that the ice machine and ice carts would be accessed by staff only. The facility failed to provide a safe and sanitary environment when R45 and R49 filled their used drinking containers over the ice in the dining room ice machine contaminating the ice. This placed the residents who received ice from the ice machine at risk of acquiring an infectious disease.
Jul 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

The facility identified a census of 73 residents. The sample included five residents reviewed for activities of daily living (ADLs). Based on observation, record review, and interview, the facility fa...

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The facility identified a census of 73 residents. The sample included five residents reviewed for activities of daily living (ADLs). Based on observation, record review, and interview, the facility failed to ensure staff provided consistent bathing and/or showers for five sampled residents, Resident (R) 1, R2, R3, R4, and R5. This deficient practice placed the residents at risk for impaired dignity, infection, and alteration in skin integrity. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of left below the knee amputation (surgical removal of a body part), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), morbid obesity, need for ileostomy (surgical formation of an opening through which fecal matter empties), and major depression (major mood disorder which causes persistent feelings pf sadness).The Significant Change Minimum Data Set (MDS), dated 05/23/24, documented R1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated R1 had intact cognition. The MDS further documented R1 was dependent on staff for all of his ADLs except eating which he required supervision/clean-up assistance. The Functional Abilities Care Area Assessment (CAA), dated 05/23/24, documented R1 required assistance with all of the self-care or mobility activities R1's Care Plan documented R1 required substantial/maximum assistance with showering/bathing. The care plan lacked documentation ofR1's preferences on showers or baths or when showers or baths would occur. The facility shower schedule documented R1 was to receive showers on every Monday and Thursday. R1's EMR Task tab documented R1 had only received five showers from June 16, 2024 through July 15, 2024. R2's EMR documented R2 had diagnoses of metabolic encephalopathy (broad term for any brain disease that alters brain function or structure), end stage renal disease (ESRD-a terminal disease of the kidneys), right humerus (upper arm bone) fracture (broken bone), and chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing). The admission MDS, dated 06/25/24, documented R2 had a BIMS score of 13 which indicated intact cognition. The MDS documented R2 was dependent on staff for toileting, lower body dressing, and donning shoes. The MDS documented R2 required substantial/maximum staff assistance for all other ADLs. The Function Abilities CAA, dated 06/25/24, documented R2 required assistance with all self-care and mobility activities. The Pressure Ulcer/Injury CAA, dated 05/24/24, documented R2 was at risk for pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction)due to her need for assistance for movement in bed. The CAA documented R2 was at further risk for pressure ulcers due to being frequently incontinent of bowel and bladder. R2's Care Plan documented R2 required substantial/maximum assistance with showering/bathing. The care plan lacked documentation R2's preferences on showers or baths or when showers or baths would occur. The facility shower schedule documented R2 was to receive showers on every Wednesday and Saturday. R2's EMR Task tab documented R2 had only received two showers from June 16, 2024 through July 15, 2024. R3's EMR documented R3 had diagnoses of peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel) ESRD, morbid obesity, and DM. The admission MDS, dated 06/25/24, documented R3 had a BIMS score of 14 which indicated intact cognition. The MDS documented R3 was dependent on staff for toileting, showering, lower body dressing, donning shoes and transfers. R3 required substantial/maximum assistance with all other ADL's. The Function Abilities CAA, dated 04/25/24, documented R3 required assistance with all self-care and mobility activities. The CAA documented R3 was at risk for further decline in functional abilities, falls, contractures (abnormal fixation of a joint or muscle), isolation, pressure ulcers and incontinence. The Pressure Ulcer/Injury CAA, dated 05/24/24, documented R3 was at risk for pressure ulcer due to her need for assistance for movement in bed. The CAA documented R3 was at further risk for pressure ulcers due to being frequently incontinent of bowel and bladder. R3'sCare Plan documented R3 required substantial/maximum assistance with showering/bathing. The care plan lacked documentation of R3's preferences on showers or baths or when showers or baths would occur. The facility shower schedule documented R3 was to receive showers on every Wednesday and Sunday. R3's EMR Task tab documented R3 had only received three showers from June 16, 2024 through July 15, 2024. R4's EMR documented R4 had diagnoses of hypertension (high blood pressure), ESRD, and DM. The Quarterly MDS, dated 07/02/24, documented R4 had a BIMS score of 15 which indicated intact cognition. The MDS documented R4 used a wheelchair, a walker, and had a limb prosthesis. The Function Abilities CAA, dated 03/05/24, documented R4 required assistance with all self-care and mobility activities. The CAA documented R4 was at risk for further decline in functional abilities, falls, contractures, isolation, pressure ulcers and incontinence. The CAA documented R4 was blind which further complicated his functional abilities. The Pressure Ulcer/Injury CAA, dated 05/24/24, documented R4 was at risk for pressure ulcer due to his need for assistance for movement in bed. The CAA documented R4 was at further risk for pressure ulcers due to being frequently incontinent of bladder. R4's Care Plan documented R4 required moderate staff assistance with all of his ADL's. The care plan lacked documentation of R4's preferences on showers or baths or when showers or baths would occur. The facility shower schedule documented R4 was to receive showers on every Tuesday and Friday. R4'sEMR Task tab documented R4 had only received one shower from June 16, 2024 through July 15, 2024. R5's EMR documented R5 had diagnoses of lupus (an autoimmune disease that makes the immune system damage organs and tissue throughout the body), major depressive disorder, morbid obesity, and DM. The Quarterly MDS, dated 06/18/24, documented R5 had a BIMS score of 15 which indicated intact cognition. The MDS documented R5 was dependent on staff for toileting, showering, dressing, bed mobility and transfers. The Function Abilities CAA, dated 04/26/24, documented R5 required assistance with all self-care and mobility activities. The CAA documented R5 was at risk for further decline in functional abilities, falls, contractures, isolation, pressure ulcers and incontinence. The Pressure Ulcer/Injury CAA, dated 05/24/24, documented R5 was at risk for pressure ulcer due to her need for assistance for movement in bed. The CAA documented R5 was at further risk for pressure ulcers due to being frequently incontinent of bowel and bladder. R5'sCare Plan documented R5 was dependent on staff assistance with showering/bathing. The care plan lacked documentation of R5's preferences on showers or baths or when showers or baths would occur. The facility shower schedule documented R5 was to receive showers on every Mondays and Fridays. The EMR Task tab documented R5 had only received two showers from June 16, 2024 through July 15, 2024. On 07/15/24 at 09:45 AM, observation revealed R1 was in bed watching TV. R1 had a distinct odor about him. R1's hair appeared greasy and oily. On 07/15/24 at 10:00 AM, observation revealed R2 sat in her wheelchair. There were food stains and particles on the immobilizer to keep her right humerus fracture still. R2's hair was greasy. R2 had a distinct odor about her. On 07/15/23 at 11:00 AM, observation revealed R3 in bed watching TV. R3's hair was unkempt and appeared greasy. On 07/15/24 at 11:15 AM, observation revealed R4 in bed. R4's hair was greasy and R4 had a distinct odor about him. On 07/15/24 at 12:45 PM, observation revealed R5 sat in a chair watching TV. R5's hair was greasy and oily. On 07/15/24 at 09:45 AM, R1 stated that he did not get showers or baths the way that he was supposed to. R1 stated he thought all of his skin problems were from lnot getting consistent showers. On 07/15/24 at 10:00 AM, R2 stated she did not receive showers the way that she would like. R2 stated when she didn't receive showers she felt unclean and smelly. On 07/15/24 at 11:00 AM, R3 stated she did not receive showers in a timely fashion at the facility. R3 stated she knew she didn't get that dirty laying in bed but with incontinence, brief use, and just sweating she felt dirty and stinky. R3 stated she would like to have more consistent showers. On 07/15/24 at 11:15 AM, R4 stated he did not get showers the way he wanted. R4 stated he could not rely on the facility staff to give him shower. R4 stated he was only able to clean his butt and his head and needed staff assistance with everything else. On 07/15/24 at 12:45 PM, R5 stated she did not get bathed like she wanted. R5 stated she preferred bed baths. R5 stated after going so long without any bathing she felt gross and disgusting. R5 stated she was incontinent of urine and needed to be bathed consistently. R5 stated she had psoriasis (a chronic skin disorder characterized by red patches covered by thick, dry silvery adherent scales) and she said she felt like her psoriasis had progressively gotten worse due to lack of bathing. R5 stated she felt like the facility pulled the bath aide off of baths all of the time to cover for call-ins. On 07/15/24 at 01:00 PM, Certified Nurse's Aide (CNA) M stated the day shift could not get all of the showers done every day and they would tell the evening shift staff to get them done on their shift. On 07/15/24 at 01:15 PM, Administrative Nurse D stated she knew baths were not getting done and that it was a problem facility wide. On 07/15/24 at 01:30 PM, Administrative Staff A, stated she thought the showers were getting done but staff were not charting the showers appropriately. Administrative Staff A stated the facility had come up with a way of monitoring the previous weeks charting to ensure staff were charting in the EMR. The facility's undated Resident Showers Policy documented it is the practice of this facility to assist resident with bathing to maintain proper hygiene, stimulate circulation, and help prevent skin issues as per current standard of practice. Residents will be provided shower as per request or as per facility schedule protocols and based upon resident safety. The facility failed to ensure staff provided consistent bathing and/or showers for five sampled residents, R1, R2, R3, R4, and R5. This deficient practice placed the residents at risk for impaired dignity, infection, and alteration in skin integrity.
Apr 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

The facility identified a census of 73 residents with three residents reviewed for abuse and neglect. Based on record review, observation and interview, the facility failed to ensure Resident (R) 1 re...

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The facility identified a census of 73 residents with three residents reviewed for abuse and neglect. Based on record review, observation and interview, the facility failed to ensure Resident (R) 1 remained free from verbal abuse and/or mistreatment from staff. This deficient practice placed R1 at risk for fear, intimidation and neglect. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of paraplegia (paralysis characterized by motor or sensory loss in the lower limbs and trunk), traumatic brain injury (brain dysfunction caused by an outside force, usually a violent blow to the head), major depressive disorder (major mood disorder which causes persistent feelings pf sadness), and seizures (violent involuntary series of contractions of a group of muscles). The Annual Minimum Data Set (MDS), dated 01/25/24, documented R1 had a Brief Interview for Mental Status score of 15 which indicated intact cognition. The MDS documented R1 was dependent of staff for all her activities of daily living (ADL). R1 had impairment to both sides of her upper extremities, and both sides of her lower extremities. R1 was dependent on a wheelchair for locomotion. The Functional Abilities Care Area Assessment (CAA), dated 01/25/24, documented R1 required staff assistance with all her ADL. The CAA documented R1 was at risk for further decline in functional abilities, falls, contractures (abnormal fixation of a joint or muscle), isolation, pressure injuries and incontinence. The Communication CAA, dated 01/25/24, documented R1 had difficulty expressing her ideas and understanding others. The CAA documented R1 was at risk for missed messages, isolation, and depression. R1's Care Plan documented R1 was completely dependent on staff for all her ADL. The plan directed staff to anticipate and meet R1's needs. Certified Nurse Aide (CNA) N's Witness Statement, dated 04/01/24, documented at around 03:30 AM CNA N and CNA M went into R1's room to do rounds. CNA N and CNA M performed R1's normal routine. When turning R1 to the wall, R1's arm got caught under her and she yelled out, My arm several times. CNA N and CNA M got R1's arm unstuck and then rolled R1 the other direction. CNA N noted when staff finished cleaning R1 up and laid her on her back, R1 stated, You almost broke my neck. CNA M started yelling and pointing his finger in R1's face. CNA M stated, We did not almost break your [expletive] neck. We have been yelled at and cussed at all night and don't [expletive] deserve this [expletive]. We don't get paid enough and we aren't robots. CNA N documented that CNA M then pulled R1's call light out of the wall, plugged it back in and tossed the call light in the chair, and told R1 not to call again and left the room. CNA N told R1 she was sorry, and that she would report the situation to the nurse. CNA N stated she left the room and reported the situation to Licensed Nurse (LN) G. LN G's Witness Statement, dated 04/01/24, documented at 05:00 AM CNA N reported to her that CNA M had treated R1 in an unprofessional manner. CNA N described to LN G CNA M had pushed a chair in R1's room, had spoken to R1 in a harsh manner, and pointed his finger in R1's face. LN G documented CNA N told the two CNA staff were changing R1 and turned R1 and her arm was stuck underneath her. The aides turned R1 to the left side. LN G documented CNA N told her R1 said they were going to break her neck and she would fall. LN G documented CNA N told her CNA M got upset and started yelling at R1 that she would get him in a lot of trouble and that was when the chair was shoved and the finger pointing started. CNA N asked LN G to go talk to R1. LN G asked R1 what had happened. R1 stated she was upset because she thought the aides would break her neck when they turned her, or she would fall. R1's face was red and R1 said, she was afraid and that she thought CNA M was mentally unstable and she had thought that for a long time. LN G left R1's room and went to talk to CNA N. CNA M's Witness Statement, dated 04/01/24, documented CNA N and he were doing rounds and met in R1's room; they turned the lights on and let R1 know everything they were going to do. They started to do cares on R1, then pulled the pad not knowing it was not fully under R1 and it pulled R1's body over and R1 laid on her wrist. CNA M documented they quickly rolled R1 back over to get her arm out and then rolled R1 the other way. R1 said the two staff tried to break her neck. CNA M documented that after they were we finished, he told R1 if she made an accusation like that, the staff could get in trouble when it was not true. CNA M recorded R1 was screaming and yelling, and he told R1 he was done getting yelled at and finished with her. CNA M documented he then tripped on the call light, knocked into R1's chair, grabbed up the mess and left R1's room. CNA M documented he let LN G know what had happened. The Facility Incident Report, dated 04/05/24, documented at approximately 08:00 AM on 03/31/24 LN G notified Administrative Nurse D of a potential incident between R1 and CNA M. LN G told Administrative Nurse D that CNA M's conversation with R1 was reported as unprofessional. LN G stated the incident was reported and witnessed by CNA N. The investigation was started, and CNA M was suspended pending results of the investigation. Administrative Nurse D spoke with R1 on 03/31/24 and R1 stated she could not recall any specific incident or any staff members she had issues with. A skin assessment was completed on R1 and no new variances were noted. Administrative Nurse D spoke with CNA N and obtained her witness statement and obtained a witness statement from LN G. A meeting was held with CNA M and his witness statement was obtained. Law Enforcement was also notified. A follow up with R1 was completed throughout the week and R1 showed no indications of psychosocial affects. On 04/16/24 at 10:30 AM, observation revealed R1 sat in a high-backed wheelchair watching television. On 04/16/24 at 10:30 AM, R1 stated she was upset with CNA M, but she was not afraid because CNA M did not work there anymore. R1 stated she got good care at the facility. On 04/16/24 at 01:00 PM, Administrative Nurse D stated that she expected her staff to report any allegations of abuse to her or Administrative Staff A immediately and if they could not be reached, they should reach out to other facility administrative staff until someone answered and report the situation. Administrative Nurse D stated CNA M should have been sent out of the facility immediately after the incident. Administrative Nurse D stated she re-educated LN G and CNA N on ANE policy and immediate notification. Administrative Nurse D stated CNA M had finished his shift that started on 03/30/24 and ended at approximately 07:00 AM on 03/31/24. On 04/16/24 at 01:30 PM, CNA N stated CMA M was very angry at R1 and was out of control. CNA N stated R1 was scared at the time of the incident. On 04/16/24 at 01:55 PM, Administrative Staff A e-mailed and stated that the all-staff education had not been started after the incident, but education would be started that day. The facility's Abuse, Neglect, and Exploitation Policy, revised 11/06/2017, documented it is the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing residents' rights to be free from abuse, neglect, misappropriation of resident property, and exploitation. The facility will not use verbal, mental, sexual, or physical abuse; corporal punishment; or involuntary seclusion. The facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment are reported. The facility must have evidence that all alleged violations are thoroughly investigated. The facility must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. If the alleged violation is verified, appropriate corrective action must be taken. Report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, within five working days of the incident. The facility failed to ensure R1 remained free from staff abuse and/or mistreatment. This deficient practice placed R1 at risk for fear, intimidation and neglect.
Dec 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

The facility identified a census of 63 resident with three residents reviewed for quality care and treatment. Based on record review, observation, and interview, the facility failed to provide quality...

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The facility identified a census of 63 resident with three residents reviewed for quality care and treatment. Based on record review, observation, and interview, the facility failed to provide quality care and treatment for Resident (R) 1 when staff failed to apply ACE wraps to R1's bilateral legs daily for lymphedema (swelling caused by accumulation of lymph). This deficient practice placed R1 at risk for edema (swelling), skin infections, and skin breakdown. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of lymphedema, hypertension (high blood pressure), and malignant neoplasm (cancerous tumor) of the right breast. The admission Minimum Data Set (MDS), dated 09/19/23, documented R1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented R1 was totally dependent for toileting and bathing, required maximum assistance for dressing, and required moderate assistance with bed mobility, transfer, and ambulation. The Pressure Ulcer Injury Care Area Assessment (CAA), dated 09/19/23, documented R1 was at risk for skin breakdown and the goal was to minimize the risk of skin breakdown. The Pain CAA, dated 09/19/23, documented R1 was at risk for uncontrolled pain, social isolation, and decline and the goal was to keep R1's pain managed. R1's Care Plan, dated 09/14/23, failed to address R1's need for ACE wraps to her bilateral lower extremities to be applied every morning and taken off every night. The care plan documented R1 required one staff assistance for all activities of daily living. Staff were directed to monitor and document any signs of edema. The Electronic Treatment Administration Record (ETAR), with the order start date of 09/18/23, directed staff to apply ACE wraps to R1's bilateral lower extremities daily in the morning and take off the ACE wraps at night. On 12/12/23 at 11:10 AM, observation revealed Administrative Staff A answered R1's call light and R1 asked for a nurse to come to her room to apply her ACE wraps. R1 told Administrative Staff A that she had been asking for the ACE wraps to a be applied to her legs all morning. Administrative Staff A told R1 she would notify the nurse. On 12/12/23 at 11:15 AM, observation revealed R1 sat in her recliner watching TV. R1 did not have ACE wraps to her bilateral lower extremities. R1's bilateral legs were very swollen and red. On 12/12/23 at 11:30 AM, observation revealed Licensed Nurse (LN) G entered R1's room to apply her ACE wraps. On 12/12/23 at 11:15 AM, R1 stated there were times when her ACE wraps never got applied and she had to nag nursing staff repeatedly to try and get her ACE wraps applied. R1 stated she should not have to do that as the ACE wraps were part of her plan of care and nursing should follow her plan of care. R1 stated when her ACE wraps did not get applied in the mornings, her legs would swell completely up and caused her pain and she would have less ability to walk to and from the bathroom due to the pain. R1 stated she felt neglected when her ACE wraps did not get applied. On 12/12/23 at 11:30 AM, LN G stated that she expected R1's ACE wraps to be applied to the resident's bilateral lower legs by 07:30 AM in the morning. LN G stated she did not usually work that hall so she was confused as to what the treatments were. On 12/12/23 at 12:30 PM, Administrative Nurse D stated that the facility expected R1's ACE wraps to be applied prior to her getting out of bed to ensure swelling did not get out of control. The undated facility Quality of Care Policy, documented it is the policy of the facility that each resident receives the necessary care to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the resident's comprehensive assessment and plan of care by ensuring that each resident is given the appropriate treatment to maintain or improve his or her ability to bathe, dress, groom, transfer, and ambulate. The facility failed to provide quality care and treatment for R1 when they failed to apply ACE wraps to R1's bilateral legs as required for lymphedema. This deficient practice placed R1 at risk for edema, skin infections, and skin breakdown.
Aug 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0573 (Tag F0573)

Could have caused harm · This affected 1 resident

The facility identified a census of 63 residents. Based on record review and interview, the facility failed to provide copies of requested medical records to Resident (R) 1's representative in the req...

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The facility identified a census of 63 residents. Based on record review and interview, the facility failed to provide copies of requested medical records to Resident (R) 1's representative in the required timeframe (within two working days). This placed the resident at risk for impaired rights. Findings included: - The Electronic Medical Record (EMR) documented R1's representative made medical decisions for R1. On 08/15/23 R1's representative stated she requested copies of part of R1's medical record from the facility and was told a lawyer had to look at the requested medical records before she could be given the medical records. R1's representative stated she had signed the release of medical records form at the facility. On 08/23/23 at 10:30AM, Medical Records GG stated that she had just received the signed written release form for medical records to be dispersed on 08/14/23. Medical Records GG stated she had thirty to forty-five days to get medical records to any entity that asked for them. Medical Records GG stated for any medical records request, the request had to be sent to corporate for approval before any entity could be provided with the medical records the entity had requested. On 08/23/23 at 11:30 AM Administrative Nurse D stated the only kind of policy the facility had for medical records was the instructions given to Medical Records GG regarding ensuring the request for medical records was sent to two corporate e-mails for approval for release. Administrative Nurse D was not sure how long the facility had to provide medical records for residents or their representatives requesting their medical records. The facility lacked a medical records release policy. The facility failed to provide medical records to R1's representative in the required two working days. This placed the resident at risk for impaired resident rights.
Aug 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

The facility identified a census of 61 residents with three reviewed for accidents and hazards. Based on record review, observation, and interview, the facility failed to ensure Resident (R)2, who was...

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The facility identified a census of 61 residents with three reviewed for accidents and hazards. Based on record review, observation, and interview, the facility failed to ensure Resident (R)2, who was at risk for elopement, received adequate supervision to prevent accident and elopements and provide a safe environment. This deficient practice placed R2 at risk for injury. Findings included: - R2's Electronic Medical Record (EMR) documented R2 had diagnoses of alcohol dependence with alcohol induced persisting dementia (progressive mental disorder characterized by failing memory, confusion), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and major depressive disorder (major mood disorder). The Quarterly Minimum Data Set (MDS), dated 07/14/23, documented R2 had a Brief Interview for Mental Status score of eleven which indicated moderately impaired cognition. The MDS documented R2 required extensive assistance of one staff for bathing, dressing, and toilet use. R2 required supervision/set-up assistance with bed mobility, transfer, ambulation, locomotion on and off the unit, eating and personal hygiene. The MDS documented R2 utilized a walker and a wheelchair. The Cognitive Loss/Dementia Care Area Assessment (CAA), dated 05/24/23, documented R2 had short-term and long-term memory loss. The CAA documented R2 was easily agitated and had verbal outbursts and wandered. The CAA documented R2 wanted to return to the community but the psychiatric provider deemed R2 incompetent and R2 was assigned a guardian. The Behavioral CAA, dated 05/24/23, documented R2 had verbal behavioral symptoms and wandered. The CAA documented R2 had dementia associated with alcoholism and was at risk for having more frequent verbal behavioral symptoms and wandering behaviors. The CAA documented R2's care plan would be updated to minimize risks. The Fall Care Plan, dated 05/23/23, documented R2 was at risk for falls due to being unaware of his safety needs. The care plan directed staff to ensure R2 had appropriate footwear on when ambulating or mobilizing in his wheelchair. The Psychotropic Medications Care Plan, dated 05/29/23, directed staff to monitor/record occurrence for targeted behavioral symptoms: pacing, wandering, disrobing, inappropriate response to verbal communication, violence/aggression towards staff/others and document per facility protocol. R2's Care Plan lacked any interventions regarding elopement or wandering. The Wandering/Elopement Risk Assessment, dated 05/18/23, documented R2 had a score of three which indicated a low risk for wandering/elopement. The Nurse's Note, dated 05/21/23, documented R2 was following nursing staff during nursing rounds through the hallways. The Behavior Note, dated 05/21/23, documented R2 appeared agitated. R2 asked the Administrative Staff A bout how he could get cigarettes if he was out. Administrative Staff A told him the activities director does resident shopping. R2 used an elevated voice and stated, Everything was good yesterday and now that it is the weekend it's [expletive]. R2 stated he could not wait to get out of the facility. A few moments later R2 asked Administrative Staff A in a more positive tone where to find the door that went outside. The Skilled Note, dated 05/21/23, documented R2 had exceptions noted with his mood and behavior. R2 was noted to be anxious and agitated. R2 had fluctuating moods. R2 was physically aggressive and displayed disruptive behaviors. R2 had wandering behavior. The Skilled Note, dated 05/22/23, documented R2 had exceptions noted with his mood and behavior. R2 was noted to be anxious and agitated. R2 had fluctuating moods. R2 was physically aggressive and displayed disruptive behaviors. R2 had wandering behavior. The Behavior Note, dated 05/22/23, documented R2 complained of three hundred dollars being misplaced. R2's money was supposedly in the inflatable air mattress in his room. R2 was preoccupied with multiple things at one time. The Skilled Note, dated 05/23/23, documented R2 had exceptions noted with his mood and behavior. R2 was anxious and agitated. R2 had fluctuating moods. R2 was physically aggressive and displayed disruptive behaviors. R2 had wandering behavior. The Nurse's Note, dated 05/23/23, documented R2 was confused and forgetful. R2 was able to follow commands but needed reminders. The Skilled Note, dated 05/24/23, documented R2 had exceptions noted with his mood and behavior. R2 was noted to be anxious and agitated. R2 had fluctuating moods. R2 was physically aggressive and displayed disruptive behaviors. R2 had wandering behavior. The Skilled Note, dated 05/25/23, documented R2 had exceptions noted with his mood and behavior. R2 was anxious and agitated. R2 had fluctuating moods. R2 was physically aggressive and displayed disruptive behaviors. R2 had wandering behavior. The Skilled Note, dated 05/29/23, documented R2 had exception noted with mood. R2 had agitation. R2 was alert with very poor short-term memory, reminders needed to be given to R2 frequently throughout the day. R2 needed to be reminded not to ambulate by himself. The Skilled Note, dated 06/01/23, documented R2 was agitated and very forgetful. R2 required reminders for cares and daily routine. R2 was able to make needs known to staff but doesn't remember directions and re-direction. R2's mode of travel was via wheelchair. The Alert Note, written by Licensed Nurse (LN) G and dated 06/10/23, documented R2 was up in his wheelchair that morning and upset about not being able to smoke when he wanted due to needing supervision. R2 stated he wanted to go home, and he does not want to be there. R2 was confused with poor memory. At 09:45 AM, R2 went to the front door and went outside with other residents to the end of the parking lot and was going into the street when staff retrieved him. An assessment was performed without any changes in condition noted. R2 was redirected and provided one on one cares and supervision. The administrator, director of nursing, R2's primary care physician and guardian were notified. The Incident Note, 06/10/23, documented a CNA notified the nurse that R2 went outside possibly when another resident went out the front door. R2 was found out in the front parking lot headed towards the street. R2 stated I just need to go home. R2 was brought back into the building. A head to toe assessment was performed. Fifteen-minute checks were initiated. Predisposing factors that precipitated the elopement were confusion, impaired memory, and active exit seeker and wanderer. This incident note was struck out by Administrative Nurse D. The Wandering/Elopement Risk Assessment, dated 06/10/23, documented R2 had an elopement risk score of twelve which indicated a high risk for elopement. On 08/08/23 at 10:30 AM, Administrative Nurse D stated that she had struck out the nurse's note and the incident note regarding R2's elopement because R2 had never actually left the grounds of the facility and the transportation Certified Nurse's Aide (CNA) O had been sitting out in the transportation van and saw R2 exit the building in his wheelchair out into the parking lot. Administrative Nurse D stated R2 did not ever have a time when someone had eyes on him. On 08/08/23 at 01:30 PM, Regional Nurse E stated the facility did not consider R2 following an alert and oriented resident, who was going outside to smoke, as an elopement because R2 had never gotten off of the facility property and transportation CNA had seen R2 and stopped him from going anywhere. Regional Nurse E stated the facility had given education to the alert and oriented smoker who can smoke independently that smoking needed to occur in the center courtyard and not out in front of the building. On 08/08/23 at 02:00 PM, CNA O stated that he had been about to go on a transport to take a resident to dialysis when he looked up and saw R2 wheeling down the entry way into the parking lot. CNA M stated he got out of the transportation van and stopped R2 and took him back into the facility. CNA M stated that if he had not seen R2, R2 could have eloped. LN G was unavailable for interview. The facility Elopement and Wandering Residents Policy, dated 02/01/20, documented the facility would ensure that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents, and receive care in accordance with person-centered plan of care addressing the unique factors contributing to wandering or elopement risk. The facility shall establish and utilize a systematic approach to monitoring and managing residents at risk for elopement or unsafe wandering, including identification and assessment of risk, evaluation and analysis of hazards and risk, implementing interventions to reduce hazards and risks, and monitoring for effectiveness and modifying interventions when necessary. The facility failed to ensure R2, who was at risk for elopement, received adequate supervision to prevent accident and elopements and provide a safe environment. This deficient practice placed R1 at risk for injury.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

The facility identified a census of 61 residents with three residents reviewed for incontinence. Based on record review, observation, and interview, the facility failed to ensure Resident (R)1, who wa...

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The facility identified a census of 61 residents with three residents reviewed for incontinence. Based on record review, observation, and interview, the facility failed to ensure Resident (R)1, who was incontinent of urine, received appropriate treatment and services to prevent complications from urinary incontinence. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of age-related cognitive decline, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and major depressive disorder (major mood disorder). The Annual Minimum Data Set (MDS), dated 06/25/23, lacked a Brief Interview for Mental Status assessment and lacked any documentation regarding cognitive patterns. The MDS documented R1 required extensive assistance of one to two staff for all activities of daily living except eating. The MDS documented that a toileting program had not been attempted and R1 was occasionally incontinent of bladder and bowel. The Urinary Incontinence and Indwelling Catheter Care Area Assessment, dated 06/25/23, documented R1 was occasionally incontinent of urine, R1 received daily diuretic (medication to promote the formation and excretion of urine) therapy, required extensive assistance with toileting, and was at risk for skin rashes, skin breakdown, falls, isolation, urinary infection, and R1's care plan would be assessed to minimize risks. The Incontinence Care Plan, dated 09/28/22, directed staff to check and change R1 to maintain dignity and to provide good peri-care after incontinent episodes. The Bowel and Bladder admission Assessment, dated 08/09/22, documented R1 had a history of being incontinent of urine, decreased mobility and poor vision were potential causes of R1's incontinence, R1 was appropriate for a toileting program, R1 voided correctly without incontinence at least once a day, and R1 was a candidate for toileting schedule time voiding. The Nurse's Note, dated 07/20/23, documented R1's family voices they are upset because R1's personal quilt/blanket was being used as a bed pad and R1 and the items underneath R1 in her recliner are all saturated with incontinent urine. The Hospice Note, dated 07/25/23, documented the hospice worker observed R1 being wet clear through her clothing. The hospice worker pressed the call light and waited for assistance to arrive for thirty minutes. A Certified Nurse Aide (CNA) arrived and stated she would need to get help to get R1 changed. After waiting another ten minutes for help, the hospice worker went to the social services office and was unable to find her. On 08/08/23 at 10:49 AM, observation revealedCNA M used extensive assistance to help R1 to the bathroom. R1 required a gait belt and walker to walk to the bathroom. R1 required extensive assistance of CNA M to pull her pants and attends down. R1 had dark yellow urine in her attends. On 08/08/23 at 10:49 AM, this surveyor asked R1 if she was taken to the bathroom frequently. R1 shook her head no. On 08/08/23 at 11:10 AM, CNA M stated that R1 dribbled urine constantly. CNA M stated R1 did not use the call light when she had to urinate CNA M stated she was not sure what R1's care plan said about a toileting schedule of frequency of toileting, but she knew staff tried to take her every couple of hours. CNA M stated it had been an hour and a half since R1 was last toileted. On 08/08/23 at 11:30 AM, CNA N stated that R1 was not on any kind of a toileting schedule, but she was supposed to be toileted every two hours just like everyone else in the facility. On 08/08/23 at 11:45 AM, R1's representative stated that when her and her family toured the facility they were told that R1 would be toileted every two hours. R1's representative stated there had been numerous times when she visited in the evening that R1 was completely soaked with urine, with urine even being down in her shoes. R1's representative stated R1 was not very verbal and she felt like the staff just forgot about R1 and her cares at times. On 08/08/23 at 01:30 PM, Administrative Nurse D, verified R1 had not had a bowel and bladder assessment or a voiding diary completed since admission. Administrative Nurse D verified that there was no direction in R1's care plan regarding a frequency of toileting or check and change. The facility's Bladder and Bowel Management, dated 02/01/20, documented each resident must be assessed for bladder and bowel functioning within seven days of admission, quarterly, and with any change of condition that affects continence. The interdisciplinary team will: initiate a written plan of care upon completion of the bladder and bowel continence assessment and update as necessary, develop an individualized toileting routine for each individual resident, and ensure that all residents where possible are toileted. The facility failed to ensure R1, who was incontinent of urine, received appropriate treatment and services to prevent complications from urinary incontinence.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

The facility identified a census of 61 residents with six residents reviewed for comprehensive care plans related to elopement/wandering. Based on record review, observation, and interview, the facili...

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The facility identified a census of 61 residents with six residents reviewed for comprehensive care plans related to elopement/wandering. Based on record review, observation, and interview, the facility failed to develop and implement a comprehensive person-centered care plan regarding elopement/wandering for Resident (R) 2, R3, R4, and R5. This deficient practice placed the residents at risk for elopement. Findings included: - R2 had diagnoses of alcohol dependence with alcohol induced persisting dementia (progressive mental disorder characterized by failing memory, confusion), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and major depressive disorder (major mood disorder). R2 required extensive assistance of one staff for bathing, dressing, and toilet use. R2 required supervision/set-up assistance with bed mobility, transfer, ambulation, locomotion on and off the unit, eating and personal hygiene. The MDS documented R2 utilized a walker and a wheelchair. R2's Wandering/Elopement Risk Assessment, dated 06/10/23, documented R2 had an elopement risk score of twelve which indicated a high risk for elopement. R2's care plan lacked any interventions regarding elopement/wandering. R3 had diagnoses of anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), hypertension (high blood pressure), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness). R3 required supervision with set-up assistance for all of his activities of daily living. R3's Wandering/Elopement Risk Assessment, dated 06/15/23, documented R3 had an elopement risk score of twelve which indicated a high risk for elopement. R3's care plan lacked any interventions regarding elopement/wandering. R4 had diagnoses of schizophrenia (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), hypertension (high blood pressure), and major depressive disorder (major mood disorder). R4 required supervision to extensive assistance of one staff for all activities of daily living. R4's Wandering/Elopement Risk Assessment, dated 06/01/23, documented R4 had an elopement risk score of ten which indicated R4 was at risk for elopement. R4's care plan lacked any interventions regarding elopement/wandering. R5 had diagnoses of anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), hypotension (low blood pressure), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness). R5 required supervision to extensive assistance of one staff for all activities of daily living. R4's Wandering/Elopement Risk Assessment, dated 05/22/23, documented R5 had an elopement risk score of ten which indicated R5 was at risk for elopement. R5's care plan lacked any interventions regarding elopement/wandering. On 08/08/23 at 10:30 AM, Administrative Nurse D verified that R2, R3, R4, and R5 were at risk for elopement and did not have any focus or interventions in their care plans regarding wandering/elopement. The facility's Comprehensive Care Plans Policy, dated 01/01/20, documented it is the facility's policy to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objective and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. The facility failed to develop and implement a comprehensive person-centered care plan regarding elopement/wandering for R2, R3, R4, and R5. This deficient practice placed the residents at risk for elopement.
May 2023 25 deficiencies 2 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with four reviewed for pressure ulcers. Based on ob...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with four reviewed for pressure ulcers. Based on observation, record review, and interview, the facility failed to prevent ulcers for two sampled residents: Resident (R) 54, who obtained a facility acquired stage 3 (full thickness tissue loss) and R208, who obtained a facility acquired stage 2 (shallow with a reddish base) pressure ulcer. The facility further failed to ensure weekly monitoring of skin conditions to assess wound status including wound bed, healing, and effectiveness of treatments for R54 and R208. This deficient practice placed those residents at risk for delayed healing or worsened wounds. Findings included: - The Electronic Medical Record (EMR) for R54 had diagnoses of hypertension (high blood pressure), asthma (a respiratory condition in which the bronchial airways in the lungs become narrowed and swollen, making it difficult to breath), and need for assistance with personal care. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R54 had intact cognition, depended upon two staff for transfers and toileting, required extensive assistance of two staff for bed mobility, and extensive assistance of one staff for dressing, eating, and personal hygiene. The MDS further documented R54 had lower functional impairment on one side, at risk for skin breakdown, pressure device for bed and chair, no turning or repositioning program, and had moisture associated skin damage (MASD). The Pressure Ulcer Care Area Assessment (CAA), dated 12/18/22, documented R54 had the potential for pressure ulcers due to the need for extensive assistance with bed mobility, frequently incontinent with urine and always incontinent with bowel. The CAA further documented R54 had MASD and did not have a pressure ulcer but was at risk. The Braden Scale Assessment, (formal assessment for predicting pressure ulcer risk) dated 12/04/22, 12/12/22, 01/04/23, 01/12/23, and 04/10/23, revealed R54 was a moderate risk for breakdown. The Skin Integrity Care Plan, dated 03/23/23, originally dated 12/13/22, directed staff to educate R54 and family to the causes of skin breakdown, encourage to report pain that may prevent repositioning monitor nutrition intake. The update, dated 01/23/23, directed staff to not massage reddened body prominence, ensure adequate protein intake, observe, and assess weekly, refer to dietician with skin concerns, use commercial moisture barrier on skin as indicated, and use pressure redistribution surface to bed and wheelchair, if indicated. The Nutritional Assessment, dated 03/16/23, documented R54 had no supplements, snacks available, and intact skin. The Skin and Wound Evaluation, dated 04/14/23, documented R54 had a stage 3 pressure ulcer on his coccyx (a small triangular bone at the base of the spinal column), which measured 0.8 centimeter squared (cm2) area, 1.5 centimeter (cm) long x 0.9 cm wide, in house acquired, and unknown on how long it was present. The skin evaluation lacked documentation of wound bed, type of odor or drainage, periwound and surrounding tissue, treatment, and modalities. The Physician Order, dated 04/18/23, directed staff to administer amoxicillin-clavulanic acid (an antibiotic to treat infections), 875-125 milligrams (mg), one by mouth every 12 hours, daily for 10 days, for infection. The Physician Order, dated 04/19/23 (five days after finding the pressure ulcer) , directed staff to apply padded foam to sacral/coccyx area and monitor for increased discoloration, decreased blanching, open area, warmth, redness, bleeding, and drainage, every day shift for skin integrity. The Physician Order, dated 04/22/23, directed staff to apply duoderm (a waterproof dressing) or padded foam and monitor for increased discoloration, decreased blanching, open area, warmth, redness, bleeding and drainage, every day shift for skin integrity. The Skin and Wound Evaluation, date 04/21/23, documented R54 had a stage 3 pressure ulcer on his coccyx, which measured 2.5 cm2 area, 2.9 cm length, 1.2 cm wide, in house acquired, unknown how long it was present. The skin evaluation lacked documentation of wound bed, type of odor or drainage, periwound and surrounding tissue, treatment, and modalities. The EMR documented R54 was discharged to the hospital for respiratory infection on 04/22/23. On 05/03/23 at 09:48 AM, Dietary Consultant GG stated she knew R54's skin was reddened but did not know of the pressure ulcer. Dietary Consultant GG further stated she was in the facility on 04/18/23 and the paperwork provided from the facility documented to review his chair for skin issue, but she failed to do so. Dietary Consultant GG stated she would have recommended vitamins for him but since it was already a stage 3, she did not know if it would have helped. On 05/03/23 at 11:14 AM, Administrative Nurse E stated, she was out of the facility when the pressure ulcer was found and unsure why it took several days to obtain treatment for the pressure ulcer. On 05/03/23 at 11:44 AM, Certified Nurse Aide (CNA) M stated R54 did not have any skin breakdown prior to his discharge. CNA M further stated he was not feeling well and required a lot of assistance. On 05/04/23 at 01:39 PM, Administrative Nurse D stated the skin assessments should have been completed at the time of assessment and treatment for the pressure ulcer should not have been delayed. Administrative Nurse D further stated, she had been out of the facility for training and would make sure the whole team meet with the Registered Dietician when reviewing residents. The facility's Pressure Injury Prevention and Management policy, dated 01/01/2020, documented the facility was committed to the prevention of unavoidable pressure injuries and the promotion of healing of existing pressure injuries. The policy further documented the facility would establish and utilize a systemic approach for pressure injury prevention and management, including prompt assessment and treatment, intervening to stabilize, reduce or remove underlying risk factors, monitoring the impact of the interventions, and modifying the interventions as appropriate. The facility failed to implement preventative interventions, and delayed treatment of a facility acquired stage 3 pressure ulcer, this placed the resident at risk for further skin breakdown. - R208's Electronic Medical Record documented diagnoses of type 2 diabetes (chronic condition that affects the way the body processes blood sugar (glucose), paraplegia (he loss of muscle function in the lower half of the body, including both legs), obesity (overweight), leukemia (cancer of blood-forming tissues, hindering the body's ability to fight infection), and chronic pain. The admission Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS documented R208 required supervision for eating, limited staff assistance for hygiene, dressing, and extensive assistance for transfers, bed mobility, and locomotion. The MDS documented rejection of care daily, R208 had one Stage 2 (partial thickness loss of dermis (skin) presenting as a shallow open ulcer with a red or pink wound bed, intact or ruptured blister) pressure ulcer (PU), lesion on foot, and Moisture Associated Skin Damage (MASD). The MDS documented interventions were pressure relief to chair and bed, nutrition, pressure ulcer care, dressings, and ointments. The Pressure Ulcer Care Area Assessment (CAA), dated 04/11/23, documented the resident had a Stage 2 PU to the coccyx and multiple wounds. The assessment stated R208 required extensive assistance with bed mobility and was always incontinent of bowel, placing him at risk for further pressure ulcers and worsening of his wounds. The Skin Care Plan, dated 04/06/23, directed staff to educate R208 on the causes of skin breakdown, which included frequent repositioning and staff were to encourage him to report pain that may prevent repositioning. The facility would provide a low air loss mattress (check function) and treatment as ordered. The 04/08/23 update documented the air mattress was changed twice this day. The 04/20/23 update stated all staff were provided education on air mattress function. The Progress Note, dated 04/05/23 at 06:55 PM, documented R208 arrived at the facility per facility transport, in a wheelchair, and able to verbalize needs. Devices to include air mattress and wheelchair, wound care to left heel and left knee. The admission Nursing Assessment, dated 04/06/23 at 04:02 AM, lacked documentation of any redness or open skin to R208's buttocks or coccyx. The Progress Note, dated 04/06/23 at 04:03 AM, documented staff assessed the resident for a low air loss mattress and put the mattress in place for R208 for optimal pressure reduction, positioning, and safety per assessed needs of this resident. The Progress Note, dated 04/08/23 at 05:01 PM, documented R208 complained off and on today of his bed not working and staff changed the settings multiple times. Staff were unable to keep the mattress inflated fully and placed a new one on his bed. R208 refused initially to switch mattresses, but finally agreed. The Physician Order, dated 04/08/23, directed staff to apply skin prep to the coccyx (tailbone) region, cover with foam for protection, and monitor and change daily as needed. The Progress Note, dated 04/11/23 at 08:53 AM, documented the physician saw R208 with telemedicine on 04/07/23. The physician ordered for staff to continue current care, and Wound Care to evaluate a pressure ulcer of buttock, Stage 2. The note stated the order was faxed to the wound care clinic. The facility's Wound Evaluation, dated 04/12/23, (seven days after admission) documented a right buttock wound measuring 7.44 centimeters (cm) by 1.23 cm. The evaluation lacked any further characteristics or assessment. The Treatment Administration Record (TAR), documented on 04/12/23 staff added Check function of air mattress every shift. The Progress Note, dated 04/13/23 at 04:34 AM, documented R208 did not want to participate in wound care and declined a nursing assessment to coccyx and the reddened skin there. The Progress Note, dated 04/15/23 at 01:36 AM, documented R208 refused wound dressing changes after multiple attempts made by this nurse. The Weekly Skin Check, dated 04/17/23, documented foam to coccyx for redness. The Weekly Skin Check, dated 04/21/23, was incomplete, without measurement or description. The Wound Evaluation, dated 04/21/23 (nine days after the last evaluation), documented a right buttock wound measuring 7.77 cm by 3.73 cm. The evaluation lacked any further characteristics or assessment. The Discharge Assessment, dated 04/27/23, documented R208 required wound care daily to left foot, coccyx, buttocks with bordered foam dressing, April 2023 Grievance Log lacked documentation for R208's concerns. On 05/03/23 at 10:08 AM, Maintenance Staff U stated he had fixed an air mattress last month. He reported the air mattress for R208 had a kink in the air line and he removed the air mattress put new one on. On 05/02/23 at 10:25 AM, R208 stated the air bed failed, deflated, and staff left him on the deflated air mattress all weekend. He stated the pressure caused a new open area on his buttocks. On 05/03/23 at 12:13 PM, CNA N stated she worked the first and second day R208 was admitted to the facility. CNA N stated staff changed his air mattress the first day he was here within a couple of hours of arrival due to three air lines in the mattress did not fill. She stated R208 did not like the larger air mattress and thought it was going flat, but he liked to sit up 90 degrees which caused pressure on his bottom. CNA N stated staff changed the whole mattress five times and maintenance staff changed settings on the motor several times in attempt to please him. On 05/03/23 at 12:20 PM, Licensed Nurse (LN) I stated she did not see any open areas on R208's buttocks, just discoloration. She reported skin care interventions included an air mattress, float heels, and skin prep to buttocks every three days. On 05/04/23 at 10:20 AM, Administrative Nurse D stated the measurements indicated the wound got bigger. Administrative Nurse D stated when staff noted there was a problem with the air mattress staff offered the resident other mattresses. She stated R208 was non-compliant with wound care and refused skin assessments and treatment. The facility's Pressure Ulcer Prevention and Management policy, dated 01/01/20, stated the facility would establish and utilize a systematic approach for pressure injury prevention and management, including prompt assessment and treatment, reduce or remove underlying risk factors, monitoring the impact of interventions and modifying interventions as appropriate. Assessment of pressure injuries would be performed by a licensed nurse weekly and the staging of pressure injuries would be clearly identified to ensure correct coding on the MDS. The facility failed to prevent the development of a pressure ulcer after placing R208 on a faulty air mattress, placing R208 at risk for a pressure injury.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with three reviewed for accidents. Based on observa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with three reviewed for accidents. Based on observation, record review, and interview, the facility failed to supervise cognitively impaired Resident, R 36, who exited the North Court Yard door, fell, and obtained a hematoma (collection of blood trapped in the tissues of the skin or in an organ, resulting from trauma) on her forehead. This deficient practice placed R36 at risk for further falls and avoidable injuries. Findings included: - The Electronic Medical Record (EMR) for R36 recorded diagnoses of Alzheimer disease (a progressive mental deterioration characterized by confusion and memory failure), muscle weakness, anxiety (a feeling of worry, nervousness, or unease about something), and abnormality of gait. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R36 had severely impaired cognition, required extensive assistance of two staff for transfers, and extensive assistance of one staff for bed mobility, dressing, toileting, and personal hygiene. The MDS further documented R36 had no function impairment, had unsteady balance, had one non injury fall, and did not ambulate. The Fall Area Assessment (CAA), dated 12/05/22, documented R36 was a fall risk related to balance problems and had no falls during the assessment period. The Wandering/Elopement Assessment, dated 01/16/23 and 04/05/23, revealed R36 was at low risk. The Fall Assessments, dated 02/02/23, 03/02/23, and 04/11/23, was at high risk for falls. The Fall Care Plan, dated 03/16/23, directed staff to anticipate and meet her needs, be sure her call light was within reach and encourage her to use it for assistance when needed, educate the resident about safety reminders, assist R36 with getting comfortable in her chair, and assist the resident into dining room chair for meals. The care plan lacked person-center interventions to prevent further falls. The Nurse's Note, dated 03/02/23 at 06:15 PM, documented a witnessed fall for R36, when she attempted to transfer herself into bed, her wheelchair moved out from under her, and she sat down on the floor with her legs out in front of her and her right arm rested on the bed in a bent position. The care plan lacked documentation of person-centered interventions after the fall on 03/02/23. The Fall Investigation, dated 04/08/23 at 03:01 PM, documented, the nurse got to R36 as she laid face down on the concrete sidewalk in the center of the courtyard. The nurse noted blood under the resident and when she turned her head, noted a large hematoma protruding from the center of her forehead. The investigation further documented, the resident was assisted to a seated position and assisted by two staff into her wheelchair. The witness statement from a visitor in the courtyard documented R36 walked out the courtyard door to the south, lost her balance, fell forward, and slammed her head on the concrete ground very hard. The fall investigation was incomplete and lacked documentation of witness statements from staff regarding the incident. The Nurse's Note, dated 04/08/23 at 06:30 PM, documented R36 returned from the emergency room and the results of the computed tomography (CT, medical imaging used to obtain detailed internal images of the body) scans of her head, neck, and facial bones and X-rays (penetrating form of high-energy that takes images of parts of your body in black and white) of her wrist, chest, and pelvis, were all negative. The note further stated R36 had a forehead hematoma and abrasion, nose hematoma and abrasion, and right wrist abrasion. On 05/03/23 at 10:00 AM, observation revealed R36 propelled herself in her wheelchair down the [NAME] Hall asking where she was supposed to go. Further observation revealed staff lead R36 to her room. On 05/03/23 at 11:36 AM, Certified Nurse Aide (CNA) M stated R36 was cognitively impaired had falls in the past, and did not have a history of exit seeking. CNA M further stated R36 went to the door to the north courtyard, went out the door and fell. CNA M stated staff heard the door alarm, but R36 had already fallen. On 05/03/23 at 02:30 PM, Maintenance U stated he does not check the door alarm for the North Courtyard as it was enclosed and did not lead to anywhere. On 05/04/23 at 10:00 AM, Licensed Nurse H stated R36 had left her wheelchair at the door to the North Courtyard and walked through the door, rounded the corner, and fell on her face. LN H further stated she had seen the resident approximately 20 minutes prior to the fall. On 05/04/23 at 02:03 PM, Administrative Nurse D stated the fall should have been investigated and reported. The facility's Accident and Supervision policy, undated, documented resident environment remained as free of accident hazards as was possible, and each resident received adequate supervision and assistive devices to prevent accidents. This included identifying hazards and risks, evaluating and analyzing hazards and risks, implementing interventions to reduce hazards and risks, and monitoring for effectiveness and modifying interventions when necessary. The facility failed to provide adequate supervise to cognitively impaired R36, who exited the North Courtyard door, fell and received injury (head and nose hematoma and abrasions) and placed the resident at risk for further falls and injury.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Medical Record (EMR) for R34 documented diagnoses of dementia without behavioral disturbance (progressive menta...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Medical Record (EMR) for R34 documented diagnoses of dementia without behavioral disturbance (progressive mental disorder characterized by failing memory and confusion), need for assistance with personal care, other symptoms and signs involving cognitive functions and awareness, and other symptoms and signs involving appearance and behavior. R34's Quarterly Minimum Data Set (MDS), dated [DATE], documented R34 had severely impaired cognition, and required extensive assistance of two staff for personal hygiene, toileting, dressing, transfers, and bed mobility. The MDS further documented R34 required extensive assistance of one staff for eating. The Care Plan, dated 03/16/23, initiated on 09/03/20, documented R34 could eat independently after set up, preferred to wear a clothing protector, the staff were to anticipate and meet the resident's needs, and remind R34 the importance of hygiene. On 05/01/23 at 12:11 PM, observation revealed R34 sat at the dining table eating the noon meal with a knife. Further observation revealed staff did not notice R34 ate with the knife until the surveyor informed them. On 05/02/23 at 11:26 AM, observation revealed R34, sat at the dining table eating the noon meal; he did not have on a clothing protector. Further observation revealed R34 was unshaven, his hair appeared disheveled on the top of his head, and he had multiple dried food stains on his black sweatpants and green short sleeved shirt. On 05/04/23 at 11:45 AM, observation revealed R34 sat in the dining room with his hair disheveled. His left sock was pulled down, almost off his foot, and his black sweatpants appeared/looked dirty with dry food stains. On 05/03/23 at 11:41 AM, Certified Nurse Aide (CNA) M stated R34 should always look presentable but did have times he would become combative. CNA M further stated R34 should not have a knife to eat, as he usually required a spoon to eat. On 05/03/23 at 08:50 AM, Licensed Nurse (LN) G stated if R34's clothing were dirty, staff should change them as he always would be dressed nice and liked to look good, prior to his admission to the facility. LN G said the staff should not allow him to eat his meals with a knife. On 05/04/23 at 01:39 PM, Administrative Nurse D stated staff should have corrected R34 while eating with a knife and stated R34's clothes should be changed if they are dirty and although R34 was at times combative, the staff should try to keep him clean. The facility's Promoting/Maintaining Resident Dignity, dated 01/01/2020, documented staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. The policy further documented groom and dress residents according to resident preferences. The facility failed to promote care in a manner to maintain and enhance dignity, and respect for R34. This placed R34 at risk for impaired psychosocial wellbeing. The facility had a census of 60 residents. The sample included 15 residents with two reviewed for dignity. Based on observation, record review, and interview the facility staff failed to treat Resident (R) 9 and R34 with dignity, when staff failed to change R9's weeping dressing on her lower legs and failed to change R34's soiled clothes worn two days in a row. This placed the residents at risk for an undignified experience. Findings included: - R9's Electronic Medical Record (EMR) documented R9 had diagnoses of diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), venous insufficiency( a condition in which the flow of blood through the veins is blocked, causing blood to pool in the legs) of the lower legs with ulcer (an open sore),dementia (progressive mental disorder characterized by failing memory, confusion), and anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). R9's Annual Minimum Data Set (MDS), dated [DATE], documented R9 had a Brief Interview for Mental Status (BIMS) of 14, which indicated intact cognition. The MDS documented R9 required extensive staff assistance with bed mobility, transfers, toilet use, personal hygiene, and dressing, supervision with eating and locomotion on and off unit. The MDS documented R9 had two venous ulcers. R9's Activities of Daily Living (ADLs) Care Area Assessment CAA, dated 04/14/23, documented R9 required extensive staff assistance with bed mobility, had a venous ulcer to the leg, and was at risk for further decline in ADL. R9's Skin Integrity Care Plan, revised 01/11/23, instructed staff to provide preventative measures that would keep her skin intact, avoid over drying the skin, ensure R9 received adequate protein, and increase caloric intake. R9's Venous Insufficiency Care Plan, revised 01/11/23, instructed staff to elevate R9's feet when resting, ensure she had on proper fitting footwear, and inspect R9's foot/ankle/calf skin for changes (redness, purple tinge, tenderness, areas with no sensation). The April 2023 Medication Administration Record (MAR) instructed staff to monitor R9's dressing to the right shin and left lower leg every shift and replace if it was missing or soiled. The MAR had check marks on every shift every day. R9's Clinical Record documented the hospice nurse was scheduled to visit the facility to change R9's dressing Monday, Wednesday, and Friday. Review of R9's Clinical Record from 04/01/23 to 04/30/23, documented staff notified hospice once regarding R9's wound dressings, which had come off, and the hospice nurse came to the facility and provided a dressing change for R9's lower leg wounds. The clinical record lacked documentation regarding facility staff providing R9 a dressing change in between hospice nurse's routine dressing changes. The Weekly Skin Assessments from 04/01/23 to 04/30/23 lacked documentation regarding odor, size, and color of R9' s lower leg wounds. On 05/01/23 at 8:42 AM, observation revealed R9 sat in a wheelchair in the hall outside her room. There was evident odor and R9's wound dressings had seeping to the outside of the dressings with serosanguinous (a thin and watery fluid that is pink in color) drainage. Further observation revealed staff asked the resident to go on down to the dining room for breakfast and R9 stated she had been trying to get the nurse to change her lower leg dressings all weekend because they were saturated and smelled. On 05/01/23 at 10:30AM, observation revealed the resident laid in bed. Consultant Nurse (CN) II lifted R9's right foot to reveal a wet area on the mattress where the wound dressing had touched the mattress. CN II removed the resident's dressings, which were saturated with serosanguineous drainage. On 05/02/23 at 02:20 PM, Licensed Nurse (LN) H stated staff was unaware of the treatment for R9's ulcers on her lower legs due to the hospice nurse trying different dressing changes. LN Hstated if R9's dressings needed to be changed, staff could call the hospice nurse anytime to come to facility and provide the dressing changes. On 05/04/23 at 09:15 AM, LN G stated staff placed check marks on the MAR if they checked R9's dressing to see if it was intact; if staff changed the dressing, staff recorded the dressing change in the progress notes. On 05/04/23 at 11:39 AM, Administrative Nurse D stated the facility staff should change R9's dressing as needed. The facility's Promoting/Maintaining Resident Dignity Policy, revised 01/01/20, documented staff members who are involved in providing care to residents are to promote and maintain resident dignity and respect resident rights. The facility failed to promote R9's dignity when staff failed to change her smelly, saturated with serosanguineous drainge,dressing. This placed the resident at risk for undignified experience.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

The facility had a census of 60 residents, with three reviewed for Center for Medicare and Medicated Services (CMS) Beneficiary Liability notices. Based on record review and interview, the facility fa...

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The facility had a census of 60 residents, with three reviewed for Center for Medicare and Medicated Services (CMS) Beneficiary Liability notices. Based on record review and interview, the facility failed to provide CMS Form 10055, Advanced Beneficiary Notice (ABN), which included the estimated cost to continue services for skilled services to the resident or their representative for three resident:, Resident (R) 28, R47, and R56. This deficient practice placed all three residents at risk for unanticipated costs related to skilled services. Findings included: - The Medicare ABN form informed the beneficiaries Medicare may not pay for future skilled therapy and did not provide an estimated cost to continue their services. The form included options for the beneficiary to (1) receive specified services listed, and bill Medicare for an official decision on payment. I understand if Medicare does not pay, I will be responsible for payment, but can appeal to Medicare. (2) receive therapy listed, but do not bill Medicare, I am responsible for payment for payment of services. (3) I do not want the listed services. The facility's Medicare ABN form staff provided to R28 (or their representative) lacked the estimated cost to continue services when the resident's skilled services ended 04/06/23. The facility's Medicare ABN form staff provided to R47 (or their representative) lacked the estimated cost to continue services when the resident's skilled services ended 12/26/22. The facility's Medicare ABN form staff provided to R56 (or their representative) lacked the estimated cost to continue services when the resident's skilled services ended 11/10/22. On 05/03/23 at 10:12 AM, Social Services X verified the facility had not provided the cost estimate for continued services. Social Services X further stated she was trained to complete the forms with the words up to 100% where an estimated cost should be documented. The facility's Advance Beneficiary Notices policy, dated 11/01/19, documented the facility provide timely notices regarding Medicare eligibility and coverage. The facility shall inform Medicare beneficiaries of his or her potential liability for payment. The facility failed to provide R28, R47, and R56 a cost estimate for further services, placing the resident at risk for unanticipated costs related to skilled services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included one resident reviewed for exploitation. Based on observation, int...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included one resident reviewed for exploitation. Based on observation, interview, and record review the facility failed to ensure Resident (R) 35 was free from staff misappropriation of her money when an employee of the facility used R35's credit card for unauthorized purchases. This deficient practice placed R35 at risk of exploitation. Findings included: - R35's Electronic Medical Record documented diagnoses of diabetes (chronic condition that affects the way the body processes blood sugar (glucose), tobacco use, history of stroke, and cognitive communication deficit. The admission Minimum Data Set (MDS), dated [DATE], documented R35 had short and long-term memory problems with severely impaired decision making. The MDS documented R35 required limited assistance of one staff for hygiene, dressing, locomotion, extensive staff assistance for bed mobility, transfers, eating, and total staff assistance for toileting. The Grievance Form, dated 04/28/23, documented R35 reported missing money. The facility notified the police and the state agency, the employee was suspended, and bank statements reviewed. The Social Services Note, dated 04/28/23 at 04:29 PM, stated the facility called R35's Power of Attorney (POA) to come to the facility to visit about R35's debit card. Intake KS00179859 recorded the incident was reported to state agency 05/01/23 by the facility administrator. The investigation documented on 04/28/23 at 03:15 PM, a nurse overheard the Alleged Perpetrator (AP) talking with R35 regarding making purchases for her. The nurse reported the potential abuse to the facility administrator and the Human Resources (HR) director interviewed the AP. The AP stated she was given the credit card to purchase cigarettes and pay for the car ride. The investigation stated the police were notified. R35 and her POA were interviewed by the HR director and police. Review of the bank statement revealed multiple unapproved charges to the credit card in the amount of $112.27. The AP was terminated, and the Nurse Aide Registry contacted to inform them of the misappropriation of resident funds by the AP. The facility's Nurse Aide license verification and background checks were reviewed with no concerns noted. The AP's statement, dated 05/01/23, documented she had purchased items for five other residents when they requested and gave her cash for the purchases. On 05/02/23 at 08:25 AM, observation revealed R35 grimaced occasionally while in the dining room independently eating breakfast. On 05/03/23 at 02:36 PM, Administrative Staff A stated she started an investigation Friday, 04/28/23 for a complaint that R35 gave a staff person her visa card to buy her cigarettes and the employee had also charged other items, which was not ok with R35. Administrative Staff A stated the facility already terminated the aide, obtained the bank records of the resident, and determined which charges the resident and POA had reported as suspicious. On 05/04/23 at 12:22 PM, Licensed Nurse (LN) H stated Friday, April 28, 2023, about 03:00 PM, she was providing cares to R35's roommate and overheard R35 instructing Certified Nurse Aide (CNA) OO to buy cigarettes and get something for herself. LN H looked for CNA OO and other staff reported the aide had left the building and often did to get other residents items. LN H reported the suspicious incident to administration who were in a meeting around 03:15 PM. The administrator interviewed LN H about the situation and what she heard. On 05/04/23 at 12:40 PM, Administrative Staff A stated the Activity Director, or the Administrative Assistant are the only staff authorized to do resident shopping. Administrative Staff A stated the facility had an all staff meeting with education just a week prior to incident on 04/20/23, which the AP attended. The facility's Freedom from Abuse, Neglect, and Exploitation policy, dated 11/06/2017, stated the facility must ensure all alleged violations involving exploitation are reported, thoroughly investigated, and prevent further potential exploitation while the investigation is in progress. The facility failed to ensure R35 was free from misappropriation of her money when an employee of the facility used R35's credit card for unauthorized purchases, placing R35 at risk of exploitation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility failed to report to the state agency an unwitnessed fall with injury for Resident (R)36 who went outside without supervision, fell, and sustained a hematoma (a solid swelling of clotted blood within the tissues) on her forehead. This placed the resident at risk for further injury and unidentified abuse and mistreatment. Findings included: - The Electronic Medical Record (EMR) for R36 recorded diagnoses of Alzheimer disease (a progressive mental deterioration characterized by confusion and memory failure), muscle weakness, anxiety (a feeling of worry, nervousness, or unease about something), and abnormality of gait. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R36 had severely impaired cognition, required extensive assistance of two staff for transfers, and extensive assistance of one staff for bed mobility, dressing, toileting, and personal hygiene. The MDS further documented R36 had no functional impairment, had unsteady balance, had one non-injury fall, and did not ambulate. The Fall Area Assessment (CAA), dated 12/05/22, documented R36 was a fall risk related to balance problems and had no falls during the assessment period. The Wandering/Elopement Assessment, dated 01/16/23 and 04/05/23, revealed R36 was at low risk. The Fall Assessments, dated 02/02/23, 03/02/23, and 04/11/23, noted the resident was at high risk for falls. The Fall Care Plan, dated 03/16/23, directed staff to anticipate and meet the resident's needs, be sure her call light was within reach and encourage her to use it for assistance when needed, educate the resident about safety reminders, assist R36 with getting comfortable in her chair, and assist the resident into dining room chair for meals. The care plan lacked person-centered interventions to prevent further falls. The Nurse's Note, dated 03/02/23 at 06:15 PM, documented a witnessed fall for R36, when she attempted to transfer herself into bed, her wheelchair moved out from under her, and she sat down on the floor with her legs out in front of her and her right arm rested on the bed in a bent position. R36's care plan lacked documentation of person-centered interventions after the fall on 03/02/23. The Fall Investigation, dated 04/08/23 at 03:01 PM, documented, the nurse got to R36 as she laid face down on the concrete sidewalk in the center of the courtyard. The nurse noted blood under the resident and when she turned her head, noted a large hematoma protruding from the center of her forehead. The investigation further documented, two staff assisted the resident to a seated position and into her wheelchair. The witness statement from a visitor in the courtyard documented R36 walked out the courtyard door to the south, lost her balance, fell forward, and slammed her head on the concrete ground very hard. The fall investigation was incomplete and lacked documentation of witness statements from staff regarding the incident. The Nurse's Note, dated 04/08/23 at 06:30 PM, documented R36 returned from the emergency room and the results of the computed tomography (CT, medical imaging used to obtain detailed internal images of the body) scans of her head, neck, and facial bones and X-rays (penetrating form of high-energy that takes images of parts of your body in black and white) of her wrist, chest, and pelvis, were all negative. The note further stated R36 had a forehead hematoma and abrasion, nose hematoma and abrasion, and right wrist abrasion. On 05/03/23 at 10:00 AM, observation revealed R36 propelled herself in her wheelchair down the [NAME] Hall asking where she was supposed to go. Further observation revealed staff lead R36 to her room. On 05/03/23 at 11:36 AM, Certified Nurse Aide (CNA) M stated R36 was cognitively impaired had falls in the past and did not have a history of exit seeking. CNA M further stated R36 went to the door to the north courtyard, went out the door and fell. CNA M stated staff heard the door alarm, but R36 had already fallen. On 05/03/23 at 02:30 PM, Maintenance U stated he did not check the door alarm for the North Courtyard as it was enclosed and did not lead to anywhere. On 05/04/23 at 10:00 AM, Licensed Nurse H stated R36 left her wheelchair at the door to the North Courtyard and walked through the door, rounded the corner, and fell on her face. LN H further stated she had seen the resident approximately 20 minutes prior to the fall. On 05/04/23 at 02:03 PM, Administrative Nurse D stated the fall should have been investigated and reported. The facility's Freedom of Abuse, Neglect, and Exploitation policy, dated 11/06/2017, documented the facility develop and implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property and the facility must report the results of all investigations to the administrator or his/her designated representative and to other officials in accordance with State law, within 5 working days of the incident. The facility failed to report to R36's unwitnessed fall which resulted in a hematoma to the forehead to the state agency. This placed the resident at risk for further injury and unidentified abuse or mistreatment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility failed to thoroughly investigate two sampled residents, Resident (R) 12, who received a skin tear to his forearm, and R36, who had a fall with injury. This placed the residents at risk for further injury and unidentified abuse or mistreatment. Findings included: - The Electronic Medical Record (EMR) for R12 documented diagnoses of traumatic brain injury (an injury that affects how the brain works), unsteadiness on feet, impulse disorder (urges and behaviors that are excessive and/or harmful to oneself or others), and muscle weakness. R12's Annual Minimum Data Set (MDS), dated [DATE], documented R12 had intact cognition and required extensive assistance of two staff for toileting, personal hygiene, extensive assistance of one staff for dressing. The assessment further documented R12 had no skin issues. The Care Plan, dated 03/30/23, documented a potential for skin tears related to fragile skin and directed staff to identify potential causative factors and eliminate, resolve, when possible, keep skin clean and dry, use lotion on dry scaly skin, monitor/document location, size and treatment of skin tear and report abnormalities, failure to heal, signs and symptoms of infections, to the physician, and treatment as ordered, The EMR lacked documentation how R12 received the skin tear to his left forearm or treatment of the skin tear. On 05/01/23 at 08:11 AM, observation of R12's left forearm had a gauze dressing partially exposing a healing skin tear with steri-strips. On 05/03/23 at 11:52 AM, Certified Nurse Aide (CNA) M stated while she assisted R12 in the bathroom, he got angry and swung his arm back and obtained the skin tear from the grab bar on the wall by the toilet. On 05/03/23 at 09:00 AM, Licensed Nurse (LN) G stated they just keep his skin tear covered, but was unable to address how R12 received the skin tear. On 05/04/23 at 12:34 PM, Administrative Nurse D stated R12 obtained the skin tear after a fall and verified the fall investigation did not address R12 received a skin tear at the time of the fall or any treatment he received for the skin tear. 05/04/23 at 01:39 PM, Administrative Nurse D stated she would expect a thorough investigation related to the skin tear and the treatment be placed on the Medication Administration Record (MAR). The facility's Freedom from Abuse, Neglect, and Exploitation 11/06/2017 policy, directed staff to the resident's right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy documented the facility would establish policies and procedures that investigate alleged violations, and that all allegations of abuse, neglect and exploitation would be thoroughly investigated, and corrective action taken. The facility failed to investigate a skin tear on R12's left forearm. This placed the resident at further injury and unidentified abuse or mistreatment. - The Electronic Medical Record (EMR) for R36 recorded diagnoses of Alzheimer disease (a progressive mental deterioration characterized by confusion and memory failure), muscle weakness, anxiety (a feeling of worry, nervousness, or unease about something), and abnormality of gait. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R36 had severely impaired cognition, required extensive assistance of two staff for transfers, and extensive assistance of one staff for bed mobility, dressing, toileting, and personal hygiene. The MDS further documented R36 had no function impairment, had unsteady balance, had one non injury fall, and did not ambulate. The Fall Area Assessment (CAA), dated 12/05/22, documented R36 was a fall risk related to balance problems and had no falls during the assessment period. The Wandering/Elopement Assessment, dated 01/16/23 and 04/05/23, revealed R36 was at low risk. The Fall Assessments, dated 02/02/23, 03/02/23, and 04/11/23, was at high risk for falls. The Fall Care Plan, dated 03/16/23, directed staff to anticipate and meet her needs, be sure her call light was within reach and encourage her to use it for assistance when needed, educate the resident about safety reminders, assist R36 with getting comfortable in her chair, and assist the resident into dining room chair for meals. The care plan lacked person-center interventions to prevent further falls. The Nurse's Note, dated 03/02/23 at 06:15 PM, documented a witnessed fall for R36, when she attempted to transfer herself into bed, her wheelchair moved out from under her, and she sat down on the floor with her legs out in front of her and her right arm rested on the bed in a bent position. R36's care plan lacked documentation of person-centered interventions after the fall on 03/02/23. The Fall Investigation, dated 04/08/23 at 03:01 PM, documented, the nurse got to R36 as she laid face down on the concrete sidewalk in the center of the courtyard. The nurse noted blood under the resident and when she turned her head, noted a large hematoma protruding from the center of her forehead. The investigation further documented, the resident was assisted to a seated position and assisted by two staff into her wheelchair. The witness statement from a visitor in the courtyard documented R36 walked out the courtyard door to the south, lost her balance, fell forward, and slammed her head on the concrete ground very hard. The fall investigation was incomplete and lacked documentation of witness statements from staff regarding the incident. The Nurse's Note, dated 04/08/23 at 06:30 PM, documented R36 returned from the emergency room and the results of the computed tomography (CT, medical imaging used to obtain detailed internal images of the body) scans of her head, neck, and facial bones and X-rays (penetrating form of high-energy that takes images of parts of your body in black and white) of her wrist, chest, and pelvis, were all negative. The note further stated R36 had a forehead hematoma and abrasion, nose hematoma and abrasion, and right wrist abrasion. On 05/03/23 at 10:00 AM, observation revealed R36 propelled herself in her wheelchair down the [NAME] Hall asking where she was supposed to go. Further observation revealed staff lead R36 to her room. On 05/03/23 at 11:36 AM, Certified Nurse Aide (CNA) M stated R36 was cognitively impaired had falls in the past, and did not have a history of exit seeking. CNA M further stated R36 went to the door to the north courtyard, went out the door and fell. CNA M stated staff heard the door alarm, but R36 had already fallen. On 05/03/23 at 02:30 PM, Maintenance U stated he does not check the door alarm for the North Courtyard as it was enclosed and did not lead to anywhere. On 05/04/23 at 10:00 AM, Licensed Nurse H stated R36 had left her wheelchair at the door to the North Courtyard and walked through the door, rounded the corner, and fell on her face. LN H further stated she had seen the resident approximately 20 minutes prior to the fall. On 05/04/23 at 02:03 PM, Administrative Nurse D stated the fall should have been investigated and reported. The facility's Freedom from Abuse, Neglect, and Exploitation 11/06/2017 policy, directed staff to the resident's right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy documented the facility would establish policies and procedures that investigate alleged violations, and that all allegations of abuse, neglect and exploitation would be thoroughly investigated, and corrective action taken. The facility failed to investigate R36's unwitnessed fall which resulted in a hematoma to the forehead. This placed the resident at risk for further injury and unidentified abuse or mistreatment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility failed to revise care plans for five sampled residents, Resident (R)12's care plan for a skin tear, R36 who had 2 falls, R54 who had a facility acquired pressure ulcer, R9 who had venous ulcers (a shallow wound that develops on the lower leg when the leg veins fail to return blood back toward the heart normally) to her lower legs, and R25 for dialysis (the process of removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally). This placed the residents at risk for unmet care needs. Findings included: - The Electronic Medical Record (EMR) for R12 documented diagnoses of traumatic brain injury (an injury that affects how the brain works), unsteadiness on feet, impulse disorder (urges and behaviors that are excessive and/or harmful to oneself or others), and muscle weakness. R12's Annual Minimum Data Set (MDS), dated [DATE], documented R12 had intact cognition and required extensive assistance of two staff for toileting, personal hygiene, and extensive assistance of one staff for dressing. The assessment further documented R12 had no skin issues. The Care Plan, dated 03/30/23, documented a potential for skin tears related to fragile skin and directed staff to identify potential causative factors and eliminate, resolve, when possible, keep skin clean and dry, use lotion on dry scaly skin, monitor/document location, size and treatment of skin tear and report abnormalities, failure to heal, signs and symptoms of infections, to the physician, and treatment as ordered, The EMR lacked documentation how R12 received the skin tear to his left forearm or treatment of the skin tear. On 05/01/23 at 08:11 AM, observation of R12's left forearm had a gauze dressing partially exposing a healing skin tear with steri-strips. On 05/03/23 at 11:52 AM, Certified Nurse Aide (CNA) M stated while she assisted R12 in the bathroom, he got angry and swung his arm back and obtained the skin tear from the grab bar on the wall by the toilet. On 05/03/23 at 09:00 AM, Licensed Nurse (LN) G stated they just keep his skin tear covered but was unable to address how R12 received the skin tear. On 05/04/23 at 10:19 AM, Administrative Nurse J verified she had not updated R12's care plan to reflect he had a skin tear. On 05/04/23 at 12:34 PM, Administrative Nurse D stated R12 obtained the skin tear after a fall and verified the fall investigation did not address R12 received a skin tear at the time of the fall or any treatment he received for the skin tear. 05/04/23 at 01:39 PM, Administrative Nurse D stated she would expect the care plan to be updated with the correct information. The facility's Comprehensive Care Plans policy, dated 02/01/2020, documented the facility developed and implemented person-centered care plans for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that are identified in the resident's comprehensive assessment. The comprehensive care plan would be reviewed and revised by the team after each comprehensive and quarterly Minimum Data Set (MDS) assessment. The facility failed to revise R12's care plan to reflect his skin tear and treatment. This placed the resident at risk for unmet care needs. - The Electronic Medical Record (EMR) for R36 recorded diagnoses of Alzheimer disease (a progressive mental deterioration characterized by confusion and memory failure), muscle weakness, anxiety (a feeling of worry, nervousness, or unease about something), and abnormality of gait. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R36 had severely impaired cognition, required extensive assistance of two staff for transfers, and extensive assistance of one staff for bed mobility, dressing, toileting, and personal hygiene. The MDS further documented R36 had no functional impairment, had unsteady balance, had one non injury fall, and did not ambulate. The Fall Area Assessment (CAA), dated 12/05/22, documented R36 was a fall risk related to balance problems and had no falls during the assessment period. The Wandering/Elopement Assessment, dated 01/16/23 and 04/05/23, revealed R36 was at low risk. The Fall Assessments, dated 02/02/23, 03/02/23, and 04/11/23, was at high risk for falls. The Fall Care Plan, dated 03/16/23, directed staff to anticipate and meet her needs, be sure her call light was within reach and encourage her to use it for assistance when needed, educate the resident about safety reminders, assist R36 with getting comfortable in her chair, and assist the resident into dining room chair for meals. The care plan lacked person-centered interventions to prevent further falls. The Nurse's Note, dated 03/02/23 at 06:15 PM, documented a witnessed fall for R36, when she attempted to transfer herself into bed, her wheelchair moved out from under her, and she sat down on the floor with her legs out in front of her and her right arm rested on the bed in a bent position. The care plan lacked documentation of person-centered interventions after the fall on 03/02/23. The Fall Investigation, dated 04/08/23 at 03:01 PM, documented, the nurse got to R36 as she laid face down on the concrete sidewalk in the center of the courtyard. The nurse noted blood under the resident and when she turned her head, noted a large hematoma protruding from the center of her forehead. The investigation further documented, the resident was assisted to a seated position and assisted by two staff into her wheelchair. The witness statement from a visitor in the courtyard documented R36 walked out the courtyard door to the south, lost her balance, fell forward, and slammed her head on the concrete ground very hard. The fall investigation was incomplete and lacked documentation of witness statements from staff regarding the incident. The Nurse's Note, dated 04/08/23 at 06:30 PM, documented R36 returned from the emergency room and the results of the computed tomography (CT, medical imaging used to obtain detailed internal images of the body) scans of her head, neck, and facial bones and X-rays (penetrating form of high-energy that takes images of parts of your body in black and white) of her wrist, chest, and pelvis, were all negative. The note further stated R36 had a forehead hematoma and abrasion, nose hematoma and abrasion, and right wrist abrasion. On 05/03/23 at 10:00 AM, observation revealed R36 propelled herself in her wheelchair down the [NAME] Hall asking where she was supposed to go. Further observation revealed staff lead R36 to her room. On 05/03/23 at 11:36 AM, Certified Nurse Aide (CNA) M stated R36 was cognitively impaired had falls in the past and did not have a history of exit seeking. CNA M further stated R36 went to the door to the north courtyard, went out the door and fell. CNA M stated staff heard the door alarm, but R36 had already fallen. On 05/03/23 at 02:30 PM, Maintenance U stated he does not check the door alarm for the North Courtyard as it was enclosed and did not lead to anywhere. On 05/04/23 at 10:00 AM, Licensed Nurse H stated R36 had left her wheelchair at the door to the North Courtyard and walked through the door, rounded the corner, and fell on her face. LN H further stated she had seen the resident approximately 20 minutes prior to the fall. On 05/04/23 at 10:19 AM, Administrative Nurse J verified the care plan had not been updated with R36's falls and interventions. On 05/04/23 at 02:03 PM, Administrative Nurse D stated the care plan should be updated to reflect the falls and interventions. The facility's Comprehensive Care Plans policy, dated 02/01/2020, documented the facility developed and implemented person-centered care plans for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that are identified in the resident's comprehensive assessment. The comprehensive care plan would be reviewed and revised by the team after each comprehensive and quarterly Minimum Data Set (MDS) assessment. The facility failed to revise R36's care plan with person-centered interventions to prevent falls. This placed the resident at risk for unmet care needs. - The Electronic Medical Record (EMR) for R54 had diagnoses of hypertension (high blood pressure), asthma (a respiratory condition in which the bronchial airways in the lungs become narrowed and swollen, making it difficult to breath), and need for assistance with personal care. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R54 had intact cognition, depended upon two staff for transfers and toileting, required extensive assistance of two staff for bed mobility, and extensive assistance of one staff for dressing, eating, and personal hygiene. The MDS further documented R54 had lower functional impairment on one side, at risk for skin breakdown, pressure device for bed and chair, no turning or repositioning program, and had moisture associated skin damage (MASD). The Pressure Ulcer Care Area Assessment (CAA), dated 12/18/22, documented R54 had the potential for pressure ulcers due to the need for extensive assistance with bed mobility, frequently incontinent with urine and always incontinent with bowel. The CAA further documented R54 had MASD and did not have a pressure ulcer but was at risk. The Braden Scale Assessment, (formal assessment for predicting pressure ulcer risk) dated 12/04/22, 12/12/22, 01/04/23, 01/12/23, and 04/10/23, revealed R54 was a moderate risk for breakdown. The Skin Integrity Care Plan, dated 03/23/23, originally dated 12/13/22, directed staff to educate R54 and family to the causes of skin breakdown, encourage to report pain that may prevent repositioning monitor nutrition intake. The update, dated 01/23/23, directed staff to not massage reddened body prominence, ensure adequate protein intake, observe, and assess weekly, refer to dietician with skin concerns, use commercial moisture barrier on skin as indicated, and use pressure redistribution surface to bed and wheelchair, if indicated. The Nutritional Assessment, dated 03/16/23, documented R54 had no supplements, snacks available, and intact skin. The Skin and Wound Evaluation, dated 04/14/23, documented R54 had a stage 3 pressure ulcer on his coccyx (a small triangular bone at the base of the spinal column), which measured 0.8 centimeter squared (cm2) area, 1.5 centimeter (cm) long x 0.9 cm wide, in house acquired, and unknown on how long it was present. The skin evaluation lacked documentation of wound bed, type of odor or drainage, peri-wound and surrounding tissue, treatment, and modalities. The Physician Order, dated 04/18/23, directed staff to administer amoxicillin-clavulanic acid (an antibiotic to treat infections), 875-125 milligrams (mg), one by mouth every 12 hours, daily for 10 days, for infection. The Physician Order, dated 04/19/23 (five days after finding the pressure ulcer) , directed staff to apply padded foam to sacral/coccyx area and monitor for increased discoloration, decreased blanching, open area, warmth, redness, bleeding, and drainage, every day shift for skin integrity. The Physician Order, dated 04/22/23, directed staff to apply duoderm (a waterproof dressing) or padded foam and monitor for increased discoloration, decreased blanching, open area, warmth, redness, bleeding and drainage, every day shift for skin integrity. The Skin and Wound Evaluation, date 04/21/23, documented R54 had a stage 3 pressure ulcer on his coccyx, which measured 2.5 cm2 area, 2.9 cm length, 1.2 cm wide, in house acquired, unknown how long it was present. The skin evaluation lacked documentation of wound bed, type of odor or drainage, peri-wound and surrounding tissue, treatment, and modalities. The EMR documented R54 was discharged to the hospital for respiratory infection on 04/22/23. On 05/03/23 at 09:48 AM, Dietary Consultant GG stated she knew R54's skin was reddened, but did not know of the pressure ulcer. Dietary Consultant GG further stated she was in the facility on 04/18/23 and the paperwork provided from the facility documented to review his chair for skin issue, but she failed to do so. Dietary Consultant GG stated she would have recommended vitamins for him but since it was already a stage 3, she did not know if it would have helped. On 05/03/23 at 11:14 AM, Administrative Nurse E stated, she was out of the facility when the pressure ulcer was found and unsure why it took several days to obtain treatment for the pressure ulcer. On 05/03/23 at 11:44 AM, Certified Nurse Aide (CNA) M stated R54 did not have any skin breakdown prior to his discharge. CNA M further stated he was not feeling well and required a lot of assistance. On 05/04/23 at 10:19 AM, Administrative Nurse J verified she had not updated R54's care plan to reflect R54 had a pressure ulcer. 05/04/23 at 01:39 PM, Administrative Nurse D stated she would expect the care plan to be updated with the correct information. The facility's Comprehensive Care Plans policy, dated 02/01/2020, documented the facility developed and implemented person-centered care plans for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that are identified in the resident's comprehensive assessment. The comprehensive care plan would be reviewed and revised by the team after each comprehensive and quarterly Minimum Data Set (MDS) assessment. The facility failed to revise R54's care plan to reflect his facility acquired pressure ulcer. This placed the resident at risk for unmet care needs. - R9's Electronic Medical Record EMR documented R9 had diagnoses of diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), venous insufficiency( a condition in which the flow of blood through the veins is blocked, causing blood to pool in the legs) of the lower legs with ulcer (an open sore),dementia (progressive mental disorder characterized by failing memory, confusion), and anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). R9's Annual Minimum Data Set (MDS), dated [DATE], documented R9 had a Brief Interview for Mental Status (BIMS) of 14, which indicated intact cognition. The MDS documented R9 required extensive staff assistance with bed mobility, transfers, toilet use, personal hygiene, and dressing, supervision with eating and locomotion on and off unit. The MDS documented had two venous ulcers. R9's Activities of Daily Living (ADLs) Care Area Assessment CAA, dated 04/14/23, documented R9 required extensive staff assistance with bed mobility, had venous ulcer to leg, risk for further decline in ADLS. R9's Skin Integrity Care Plan, revised 01/11/23, instructed staff to provide preventative measure that would keep her skin intact, avoid over during the skin, ensure R9 received adequate protein and increase caloric intake. R9's Venous Insufficiency Care Plan, revised 01/11/23, instructed staff to elevate R9's feet when resting, ensure she had on proper fitting footwear, and inspect R9's foot/ankle/calf skin for changes (redness, purple tinge, tenderness, areas with no sensation. The care plan lacked documentation instructing staff on how to care for R9's left lower legs wounds. The April 2023 Medication Administration Record (MAR) instructed staff to monitor R9's dressing to the right shin and left lower leg every shift and replace if it was missing or soiled. The MAR had check marks on every shift every day. R9's Clinical Record documented the hospice nurse scheduled to visit the facility to change R9's dressing Monday, Wednesday, and Friday. Review of R9's Clinical Record from 04/01/23 to 04/30/23, revealed documentation staff notified hospice once regarding R9's wound dressings had come off, and the hospice nurse came to the facility and provided a dressing change for R9's lower leg wounds. The clinical record lacked documentation regarding facility staff providing R9 a dressing change in between hospice nurse's routine dressing changes. The Weekly Skin Assessments from 04/01/23 to 04/30/23 lacked documentation regarding odor, size, color of R9 s lower leg wounds. On 05/01/23 at 8:42 AM, observation revealed R9 sat in a wheelchair in the hall outside her room, odor noted, wound dressings seeping to the outside of the dressings with serosanguinous (a thin and watery fluid that is pink in color) drainage. Further observation revealed staff asked the resident to go on down to the dining room for breakfast and R9 stated she had been trying to get the nurse to change her lower leg dressings all weekend because they were saturated and smelled. On 05/01/23 at 10:30AM, observation revealed the resident lying in bed and the Hospice Nurse (HP) lifted her right foot to reveal a wet area on the mattress where the wound dressing had touched the mattress. The HP removed the resident's dressings, which were saturated with serosanguineous drainage. On 05/02/23 at 02:20 PM, Licensed Nurse (LN) H stated staff was unaware of the treatment for R9's ulcers on her lower legs due to the hospice nurse was trying different dressing changes, but if R9's dressings needed to be changed staff could call the hospice nurse anytime to come to facility and provide the dressing changes. On 05/04/23 at 09:15 AM, LN G stated staff placed check marks on the MAR if they checked R9's dressing to see if it was intact, if staff changed the dressing, they would record the dressing change in the progress notes. On 05/04/23 at 11:39 AM, Administrative Nurse D stated R45's care plan should be updated with instructions to staff on how to care for her lower leg wounds. The facility's Comprehensive Care Plan Policy, revised on 02/01/2020, documented the comprehensive care plan would be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS assessment. The facility failed to update R9's care plan with instructions to staff on how to take care of her lower leg wounds. This placed the resident at risk for incorrect wound treatment. - R25's Electronic Medical Record documented diagnoses of dependence on renal dialysis, diabetes mellitus (chronic condition that affects the way the body processes blood sugar (glucose), congestive heart failure (chronic condition in which the heart doesn't pump blood as well as it should), atrial fibrillation (irregular, often rapid heart rate), blindness in right eye and low vision in left eye, and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident could not complete the Brief Interview for Mental Status (BIMS) and had long term memory problems with modified independence with decision making. The MDS documented R25 required extensive assistance of one to two staff for all activities of daily living, weighed 132 with a weight loss. The MDS documented R25 received oxygen and dialysis services. The Renal Care Plan, dated 04/06/23, noted R25 needed dialysis related to chronic kidney disease and directed staff to not draw blood or take the blood pressure in her left arm with graft (an access made by using a piece of soft tube to join an artery and vein in your arm). Encourage the resident to go for the scheduled dialysis appointments on Tuesday, Thursday, and Saturday (11:00 AM-03:30 PM). The facility provided transportation, dated 11/18/20. The staff were to lightly wrap her left arm fistula sight with Coban (self-adhering bandage) upon return from dialysis and remove in eight hours, dated 01/03/2023. The care plan lacked direction for care of the dialysis access site placed in her right chest 01/23/23 and had not been updated to reflect her current dialysis schedule. On 05/02/23 at 09:50 AM, observation revealed R25 sat in her wheelchair by the nurse's station lightly rubbing her left arm. On 05/04/23 at 07:15 AM, transportation staff brought R25 back from dialysis. R25 stated she did not feel well and had declined dialysis. Staff offered her a supplement as she had refused breakfast. On 05/02/23 at 07:25 AM, Certified Medication Aide (CMA) R stated the resident was at dialysis this morning. CMA R stated R25 left around 05:30 AM each time and returned right before lunch. She has had that schedule for a long time. On 05/02/23 at 02:55 PM, CNA MM stated the night shift prepared the resident for dialysis and she usually left the facility at 05:30 AM. CNA M stated when she came back from dialysis the day shift staff weighed her, checked vitals, and assisted her to bed. On 05/04/23 at 01:42 PM, Administrative Nurse D verified nurses should have reviewed and updated the care plan when the facility received orders for different dialysis times and when the chest access for dialysis was placed. The Dialysis policy, dated 01/01/20, stated the facility would provide care and services for a resident receiving hemodialysis including ongoing assessment of the resident's condition and monitoring before and after dialysis treatments, and ongoing communication and collaboration with the dialysis facility regarding care and services. The licensed nurse will communicate to the dialysis facility medication held or discontinued, physician treatment orders, lab values and vital signs, advance directives or any changes, nutritional/fluid management including documentation of weights, resident compliance with food/fluid restrictions or the provision of meals before, during or after dialysis and monitoring intake/output as ordered. The facility will communicate with the dialysis facility, attending physician and nephrologist any significant weight changes, nutritional concerns, medication administration or withholding of certain medications prior to the dialysis treatment and document such orders. The facility will document any responses to the changes in treatment in the medical record. The facility will coordinate with the dialysis facility for rescheduling of the resident's dialysis treatment if canceled. The facility failed to review and revise R25's care plan after changes were made to her schedule and access site, placing R25 at risk to not receive appropriate services related to dialysis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0660 (Tag F0660)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with one reviewed for transfer/discharge. Based on o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with one reviewed for transfer/discharge. Based on observation, record review, and interview the facility failed to implement discharge planning when Resident (R) 45 requested to return to the community. This placed the resident at risk for impaired psychosocial wellbeing. Findings included: - R45's Electronic Medical Record (EMR) documented he had diagnoses of rheumatoid arthritis (chronic inflammatory disease that affected), weakness, and abnormalities of gait and mobility. R45's Quarterly Minimum Data Set (MDS), dated [DATE], documented R9 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS documented the resident required staff supervision with activities of daily living (ADLs), balance steady at all times, and used a walker for mobility. The MDS documented an active discharge planning had not occurred for R9 to return to the community. R45's ADL Care Plan, revised 02/09/23, documented R45 required assistance with some ADLs due to weakness from recent hospitalization. The care plan documented R45 as independent with eating, and bed mobility, locomotion on and off unit with walker. R45's Discharge Care Plan, revised 02/09/23, documented his initial goal was to remain in the facility, but he would like to review his discharge plan quarterly. Review of the clinical record lacked documentation R45 requested to be discharged to the community. On 05/02/23 at 07:30 AM, observation revealed R45 ambulated in the halls around the facility several times using a walker with steady gait. On 05/01/23 at 10:25 AM, R45 stated he requested to Social Service (SS) X to be discharged to the community and she had not helped him with the process. On 05/03/23 at 07:37 AM, Licensed Nurse (LN) H stated R45 stated he would like to return to the community, but he likes security of having his meals prepared for him and no responsibilities of home. On 05/02/23 at 09:03 AM, SS X stated R45 talked to her about being discharged to the community before he came down with COVID. SS X stated his goal was to return to community, but staff gave him tasks to help with around the facility and he had not mentioned it again. On 05/04/23 at 11:30 AM, Administrative Staff D stated SS X was responsible for helping R45 return to the community, and she should have acted promptly on R45's initial request to be transferred. The facility's Director of Social Services Policy, revised on 08/09/2012, documented the director of social service would work with the resident, family members/significant others, and interdisciplinary care team through care planning and ensure an appropriate discharged plan was formulated. The policy documented the director of social service would establish relationships and maintain contact and referral flow with community-based agencies/services for discharge planning. The facility failed to implement discharge planning when R45 requested to return to the community. This placed the resident at risk for impaired psychosocial wellbeing.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents, the sample included 17 residents, with two reviewed for activities of daily living (A...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents, the sample included 17 residents, with two reviewed for activities of daily living (ADL). Based of observation, record review, and interview, the facility failed to provide appropriate cares to include grooming for Resident (R) 34, observed wearing dirty clothes for two out of four days on survey, and failed to assist R34 during meal service as he ate his meal with a knife only. This placed the resident at risk for poor hygiene and injury while eating with the knife. Findings included: - The Electronic Medical Record (EMR) for R34 documented diagnoses of dementia without behavioral disturbance (progressive mental disorder characterized by failing memory and confusion), need for assistance with personal care, other symptoms and signs involving cognitive functions and awareness, and other symptoms and signs involving appearance and behavior. R34's Quarterly Minimum Data Set (MDS), dated [DATE], documented R34 had severely impaired cognition, and required extensive assistance of two staff for personal hygiene, toileting, dressing, transfers, and bed mobility. The MDS further documented R34 required extensive assistance of one staff for eating. The Care Plan, dated 03/16/23, initiated on 09/03/20, documented R34 could eat independently after set up, preferred to wear a clothing protector, the staff were to anticipate and meet the resident's needs, and remind R34 the importance of hygiene. On 05/01/23 at 12:11 PM, observation revealed R34 sat at the dining table eating the noon meal with a knife. Further observation revealed staff did not notice he ate with the knife until the surveyor told them. On 05/02/23 at 11:26 AM, observation revealed R34, sat at the dining table eating the noon meal, did not have on a clothing protector. Further observation revealed R34 was unshaven, hair appeared disheveled on the top of his head, and he had multiple dried food stains on his black sweat pants and green short sleeved shirt. On 05/04/23 at 11:45 AM, observation revealed R34, sat in the dining room, hair disheveled, left sock pulled down, almost off his foot, and black sweat pants appeared/looked dirty with dry food stains. On 05/03/23 at 11:41 AM, Certified Nurse Aide (CNA) M stated R34 should always look presentable but did have times he would become combative. CNA M further stated, he should not have had a knife to eat, as he usually required a spoon to eat. On 05/03/23 at 08:50 AM, Licensed Nurse (LN) G stated if R34's clothing were dirty, staff should change them as he always would be dressed nice and liked to look good, prior to his admission to the facility. LN G said the staff should not allow him to eat his meals with a knife. On 05/04/23 at 01:39 PM, Administrative Nurse D stated staff should have corrected R34 while eating with a knife and stated R34's clothes should be changed if they are dirty and although R34 was at times combative, the staff should try to keep him clean. The facility's Meal Supervision and Assistance policy, dated 09/9/20, documented the resident would be prepared for a well-balanced meal in a calm environment, location of his/her preference and with adequate supervisor and assistance to prevent accidents. Provide adequate nutrition and assure an enjoyable event. The included identifying hazard and risk, implementing interventions to reduce hazards and risk, and monitoring for effectiveness and modifying interventions when necessary. The facility's Promoting/Maintaining Resident Dignity, dated 01/01/2020, documented staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. The policy further documented groom and dress residents according to resident preferences. The facility failed to provide appropriate cares for grooming for cognitively impaired R34, who had dirty clothes, two out of four days on survey, and failed to assist R34 during meal service as he ate his meal with a knife. This placed the resident at risk for poor hygiene and injury while eating with the knife.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Medical Record (EMR) for R12 documented diagnoses of traumatic brain injury (an injury that affects how the bra...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - The Electronic Medical Record (EMR) for R12 documented diagnoses of traumatic brain injury (an injury that affects how the brain works), unsteadiness on feet, impulse disorder (urges and behaviors that are excessive and/or harmful to oneself or others), and muscle weakness. R12's Annual Minimum Data Set (MDS), dated [DATE], documented R12 had intact cognition and required extensive assistance of two staff for toileting, personal hygiene, extensive assistance of one staff for dressing. The assessment further documented R12 had no skin issues. The Care Plan, dated 03/30/23, documented a potential for skin tears related to fragile skin and directed staff to identify potential causative factors and eliminate, resolve, when possible, keep skin clean and dry, use lotion on dry scaly skin, monitor/document location, size and treatment of skin tear and report abnormalities, failure to heal, signs and symptoms of infections, to the physician, and treatment as ordered, The EMR lacked documentation how R12 received the skin tear to his left forearm or treatment of the skin tear. On 05/01/23 at 08:11 AM, observation of R12's left forearm had a gauze dressing partially exposing a healing skin tear with steri-strips. On 05/03/23 at 11:52 AM, Certified Nurse Aide (CNA) M stated while she assisted R12 in the bathroom, he got angry and swung his arm back and obtained the skin tear from the grab bar on the wall by the toilet. On 05/03/23 at 09:00 AM, Licensed Nurse (LN) G stated they just keep his skin tear covered, but was unable to address how R12 received the skin tear. On 05/04/23 at 12:34 PM, Administrative Nurse D stated R12 obtained the skin tear after a fall and verified the fall investigation did not address R12 received a skin tear at the time of the fall or any treatment he received for the skin tear. 05/04/23 at 01:39 PM, Administrative Nurse D stated she would expect a thorough investigation related to the skin tear and the treatment be placed on the Medication Administration Record (MAR). The facility's Wound Treatment Management policy, dated 01/01/2020, documented wound treatments would be provided in accordace with physician orders, including the cleansing method, type of dressing, and frequency of dressing change and treatments would be documented on the treatment administration record. The facility failed to monitor a skin tear for R12. This placed the resident at risk for infection. - The Electronic Medical Record (EMR) for R44 documented diagnoses of stiffness of unspecified shoulder and hand, diabetes mellitus type two (a chronic condition that affects the way the body processes blood sugar glucose), and neurocognitive disorder with lewy bodies (a disease associated with abnormal deposits of a protein in the brain). R44's Quarterly Minimum Data Set (MDS), dated [DATE], documented R44 had severely impaired cognition and required extensive assistance of 2 staff for bed mobility, transfer, dressing, locomotion on and off the unit, toileting, and personal hygiene. The MDS further documented R44 had no functional impairment. The Care Plan, dated 02/23/23, documented R44 had limited physical mobility and received cervical stretching to improve stretching and directed staff to lay R44 down after meals as she allows and keep the resident within visual of nursing when in her wheelchair. The Occupational Therapy Progress Report, dated 04/14/23, documented R44, dependent upon her wheelchair, had stiffness in her shoulder and hand. The progress report documented R44 would increase her ability to achieve and maintain forward head posture from 9 to 7 to set up while seated in her wheelchair to achieve proper joint alignment. On 05/01/23 at 09:51 AM, observation revealed, R44 in her room, seated in her wheelchair, her body leaned to the right with her right arm at her side, wedged tight between her side, and the right arm rest. On 05/02/23 07:08 AM, observation revealed, R44's feet, off the foot pedals, body leaned to the right and slightly forward without support to keep her straight in her wheelchair. On 05/03/23 at 08:45 AM, observation revealed, R44, body leaned to the right and slightly forward, and both feet wedged between the foot pedals. On 05/03/23 at 11:46 AM, Certified Nurse Aide (CNA) M stated R44 leaned to the right a lot and she had wanted therapy to put something in the wheelchair for support, but that had not happened yet. CNA M further stated staff reposition R44 when she leaned to the right. On 05/03/23 at 01:00 PM, Consultant Staff HH stated if R44's hips were not positioned back in the wheelchair, she would lean to the right. Consultant Staff HH further stated he had an in-service for the staff to show them how she was to be positioned in the tilt wheelchair and would expect them to make sure she was positioned correctly. On 05/04/23 at 01:39 PM, Administrative Nurse D stated staff should make sure R44 was positioned correctly in the wheelchair, so she did not lean and make sure staff tilted the wheelchair back to reposition her. The facility's Turning and Repositioning policy, dated 01/01/2020, directed staff to provide adequate seat tilt to prevent sliding forward, ensure the feet are properly supported on footrests, utilize positioning devices as needed to maintain posture, and if the resident was unable to make position changes on their own, reposition every 1-2 hours as tolerated. The facility failed to provide the necessary cares and services to ensure appropriate wheelchair positioning for R44, placing the resident at risk for pain and decreased function. The facility had a census of 60 residents. The sample included 17 residents with one reviewed for positioning and two reviewed for skin issues. Based on observation, record review, and interview the facility staff failed to provide care and treatment in accordance with professional standards of practice when staff failed to monitor and provide care for Resident (R)9's venous ulcers (a shallow wound that develops on the lower leg when the leg veins fail to return blood back toward the heart normally) and staff failed to complete weekly skin assessments, and failed to change her lower legs dressing, when the odiferous serosanguinous drainage seeped through her to her outer dressing. Staff further failed to provide instructions for staff on how to care for R12's skin tear and/or to monitor her skin tear. Staff failed to reposition R44 when she leaned over to the right without support. This placed the residents at risk for inappropriate care. Findings included: - R9's Electronic Medical Record EMR documented R9 had diagnoses of diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), venous insufficiency( a condition in which the flow of blood through the veins is blocked, causing blood to pool in the legs) of the lower legs with ulcer (an open sore),dementia (progressive mental disorder characterized by failing memory, confusion), and anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). R9's Annual Minimum Data Set (MDS), dated [DATE], documented R9 had a Brief Mental Status (BIMS) of 14, which indicated intact cognition. The MDS documented R9 required extensive staff assistance with bed mobility, transfers, toilet use, personal hygiene, and dressing, supervision with eating and locomotion on and off unit. The MDS documented had two venous ulcers. R9's Activities of Daily Living (ADLs) Care Area Assessment CAA, dated 04/14/23, documented R9 required extensive staff assistance with bed mobility, had venous ulcer to leg, risk for further decline in ADLS. R9's Skin Integrity Care Plan, revised 01/11/23, instructed staff to provide preventative measure that would keep her skin intact, avoid over during the skin, ensure R9 received adequate protein and increase caloric intake. R9's Venous Insufficiency Care Plan, revised 01/11/23, instructed staff to elevate R9's feet when resting, ensure she had on proper fitting footwear, and inspect R9's foot/ankle/calf skin for changes (redness, purple tinge, tenderness, areas with no sensation. The April 2023 Medication Administration Record (MAR) instructed staff to monitor R9's dressing to the right shin and left lower leg every shift and replace if it was missing or soiled. The MAR had check marks on every shift every day. R9's Clinical Record documented the hospice nurse scheduled to visit the facility to change R9's dressing Monday, Wednesday, and Friday. Review of R9's Clinical Record from 04/01/23 to 04/30/23, revealed documentation staff notified hospice once regarding R9's wound dressings had come off, and the hospice nurse came to the facility and provided a dressing change for R9's lower leg wounds. The clinical record lacked documentation regarding facility staff providing R9 a dressing change in between hospice nurse's routine dressing changes. The Weekly Skin Assessments from 04/01/23 to 04/30/23 lacked documentation regarding odor, size, color of R9 s lower leg wounds. On 05/01/23 at 8:42 AM, observation revealed R9 sat in a wheelchair in the hall outside her room, odor noted, wound dressings seeping to the outside of the dressings with serosanguinous ( a thin and watery fluid that is pink in color) drainage. Further observation revealed staff asked the resident to go on down to the dining room for breakfast and R9 stated she had been trying to get the nurse to change her lower leg dressings all weekend because they were saturated and smelled. On 05/01/23 at 10:30AM, observation revealed the resident lying in bed and the Hospice Nurse (HP) lifted her right foot to reveal a wet area on the mattress where the wound dressing had touched the mattress. The HP removed the residents dressings, which were saturated with serosanguineous drainage. On 05/02/23 at 02:20 PM, Licensed Nurse (LN) H stated staff was unaware of the treatment for R9's ulcers on her lower legs due to the hospice nurse was trying different dressing changes, but if R9's dressings needed to be changed staff could call the hospice nurse anytime to come to facility and provide the dressing changes. On 05/04/23 at 09:15 AM, LN G stated staff placed check marks on the MAR if they checked R9's dressing to see if it was intact, if staff changed the dressing, they would record the dressing change in the progress notes. On 05/04/23 at 11:39 AM, Administrative Nurse D stated the facility staff should change R9's dressing as needed. The facility's Wound Treatment Management Policy, implemented on 01/01/2020, documented to promote wound healing of various type of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders. Dressing changes would be provided outside the frequency parameters if the dressing is soiled or is wet. The facility staff failed to provide R9's dressing changes for her lower leg wounds, when the dressing became saturated, odoriferous, and seeped serosanguinous drainage into the outer layer of the dressing. This placed the resident at risk for infection.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0685 (Tag F0685)

Could have caused harm · This affected 1 resident

The facility had a census of 60 residents. The sample included 17 residents, with one reviewed for hearing loss. Based on observation, record review, and interview, the facility failed to ensure Resid...

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The facility had a census of 60 residents. The sample included 17 residents, with one reviewed for hearing loss. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 45 received proper treatment and assistive devices to maintain his hearing ability when staff failed to follow up on R45's request to see an audiologist (physician who checks hearing loss). This placed the resident at risk for impaired communication. Findings included: - R45's Electronic Medical Record(EMR) documented the resident had a diagnose of hearing loss. R45's Quarterly Minimum Data Set (MDS) documented the resident had adequate hearing and wore no hearing device. R45's Communication Care Plan, revised 02/09/23, instructed staff to anticipate and meet R45's needs, be conscious of his position when in groups, activities, dining room to promote proper communication with others, allow R45 time to respond, repeat as necessary, do not rush, request clarification from him to ensure understanding, face him when speaking, make eye contact with him , turn off the television/radio to reduce environmental noise, and as him simple, brief , consistent words/cues, or use alternative communication tools as needed. The Grievance Log from 08/30/22 to 04/30/23 revealed lack of documentation regarding the resident requested to see an audiologist. Review of the Clinical Record from 08/30/22 to 04/30/23 revealed a lack of documentation regarding the resident's request to see an audiologist. On 05/02/23 at 07:03 AM, observation revealed R45 ambulated in the hall with a headset on his ears. On 05/03/23 at 09:14 AM, observation revealed Certified Medication Aide (CMA) S asked Administrative Nurse E to please check R45's ears because he had asked her several times to look in his ears. 05/03/23 at 10:01 AM, R45 ambulated with a walker to the front entrance door and stated the nurse had not checked his ears yet, and he had been asking for 3 months to see the audiologist. 05/01/23 at 10:23 AM, R45 stated he would like to go to the audiologist because he had lost more of his hearing since being admitted to facility, but no one would help him make the appointment. On 05/03/23 at 07:37 AM, Licensed Nurse (LN) G was unaware she was supposed to be looking into R45's ears. On 05/02/23 at 09:03 AM, Social Service (SS) X stated it was brought to her attention last week from a nurse aide the resident wanted to see an audiologist, and she was waiting for the nurse to inspect his ears to see if R45 had wax build up and get back with her with results so she could schedule R45 an appointment with the audiologist. On 05/04/23 at11:30 AM, Administrative Nurse D stated if R45 had requested to see audiologist and was waiting for nurse to inspect his ears, the nurse should have done it right away. The facility's Director of Social Services Policy, revised 10/08/10, documented the social service director would ensure or provide residents appropriate services to meet their needs. The facility failed ensure R45 received proper treatment and assistive device when staff failed to act promptly on his request to see audiologist. This placed the resident at risk for impaired communication.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with one reviewed for dialysis. Based on observation...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with one reviewed for dialysis. Based on observation, interview, and record review the facility failed to provide physician ordered care and services related to dialysis (the process of removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally). This deficient practice placed Resident (R) 25 at risk for complications related to dialysis. Findings included: - R25's Electronic Medical Record documented diagnoses of dependence on renal dialysis, diabetes mellitus (chronic condition that affects the way the body processes blood sugar (glucose), congestive heart failure (chronic condition in which the heart doesn't pump blood as well as it should), atrial fibrillation (irregular, often rapid heart rate), blindness in right eye and low vision in left eye, and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident could not complete the Brief Interview for Mental Status (BIMS) and had long term memory problems with modified independence with decision making. The MDS documented R25 required extensive assistance of one to two staff for all activities of daily living, weighed 132 with a weight loss. The MDS documented R25 received oxygen and dialysis services. The Quarterly Minimum Data Set (MDS), dated [DATE], was in progress. The Renal Care Plan, dated 04/06/23, noted R25 needed dialysis related to chronic kidney disease and directed staff to not draw blood or take the blood pressure in her left arm with graft (an access made by using a piece of soft tube to join an artery and vein in your arm). Encourage the resident to go for the scheduled dialysis appointments on Tuesday, Thursday, and Saturday (11:00 AM-03:30 PM). The facility provided transportation, dated 11/18/20. The staff were to lightly wrap her left arm fistula sight with Coban (self-adhering bandage) upon return from dialysis and remove in eight hours, dated 01/03/2023. The Medication Administration Record (MAR) and Treatment Administration Record (TAR) included staff direction as follows: 11/28/22 start date: To assess fistula to her left arm for signs and symptoms of complication including but not limited to pain, swelling, redness, drainage, bleeding. every shift 01/05/23 start date: Staff were to lightly wrap her left arm fistula site upon return from dialysis in the afternoon every Tuesday, Thursday, and Saturday for prevention. 01/14/23 start date: Regarding right chest hemodialysis catheter post-procedure care, the staff were to monitor R25 for fever, chills, drainage from the site, redness, tenderness, general feeling of weakness and illness every shift for post procedure care. 04/11/23 start date: The staff were to obtain weight one time a day every Tuesday, Thursday, and Saturday; and weigh the resident before she left for dialysis and upon return from dialysis. 04/12/23 start date: The staff were to obtain her weight one time a day, every Monday, Wednesday, Friday, and Sunday. Review of the Dialysis Communication Book from 03/02/23 to 05/02/23 revealed the following: On 04/01/23, there were two different forms. From 04/05/23 to 04/12/23, the forms were missing. The dialysis center lacked documentation for four days. The facility did not document on the form for post-dialysis on 12 days in March 2023, nine days in April 2023, and on 05/02/23 (as of 05/04/23). Review of the weights 03/01/23 to 05/02/23 revealed 15 missing weights on days R25 received dialysis and five missing daily weights after the 04/11/23 order. On 05/02/23 at 09:50 AM, observation revealed R25 sat in her wheelchair by the nurse's station lightly rubbing her left arm. On 05/04/23 at 07:15 AM, transportation staff brought R25 back from dialysis. R25 stated she did not feel well and had declined dialysis. Staff offered her a supplement as she had refused breakfast. On 05/02/23 at 07:25 AM, Certified Medication Aide (CMA) R stated the resident was at dialysis this morning. CMA R stated R25 left around 05:30 AM each time and returned right before lunch. She has had that schedule for a long time. On 05/02/23 at 02:55 PM, CNA MM stated the night shift prepared the resident for dialysis and when she came back from dialysis the day shift staff weighed her, checked vitals, and assisted her to bed. On 05/03/23 at 06:58 AM, Licensed Nurse (LN) K stated there was a difference in wheelchair weights of six pounds, depending on if the oxygen tank was on it. LN K reported the dialysis center had not sent the communication book back to the facility after the last treatment. On 05/03/23 at 08:39 AM, LN I stated staff weighed the resident each dialysis day. She did not know of the second order for daily weights on Monday, Wednesday, Friday, and Sunday. On 05/03/23 at 09:25 AM, CNA NN stated she did not know the nurses had two different weights for the wheelchairs due to the oxygen tank. On 05/04/23 at 01:42 PM, Administrative Nurse D verified nurses should have reviewed and updated the care plan when the facility received orders for different dialysis times and when the chest access for dialysis was placed. Administrative Nurse D verified staff had not obtained weights as ordered by the physician. The Dialysis policy, dated 01/01/20, stated the facility would provide care and services for a resident receiving hemodialysis including ongoing assessment of the resident's condition and monitoring before and after dialysis treatments, and ongoing communication and collaboration with the dialysis facility regarding care and services. The licensed nurse will communicate to the dialysis facility medication held or discontinued, physician treatment orders, lab values and vital signs, advance directives or any changes, nutritional/fluid management including documentation of weights, resident compliance with food/fluid restrictions or the provision of meals before, during or after dialysis and monitoring intake/output as ordered. The facility will communicate with the dialysis facility, attending physician and nephrologist any significant weight changes, nutritional concerns, medication administration or withholding of certain medications prior to the dialysis treatment and document such orders. The facility will document any responses to the changes in treatment in the medical record. The facility will coordinate with the dialysis facility for rescheduling of the resident's dialysis treatment if canceled. The facility failed to provide physician ordered care and services related to dialysis, including obtaining weights as physician ordered and exchanging communication with the dialysis facility regarding R25's status, placing R25 at risk for complications related to dialysis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0742 (Tag F0742)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with one reviewed for Post-Traumatic Stress Disorde...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents, with one reviewed for Post-Traumatic Stress Disorder (PTSD -psychiatric disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress, such as natural disaster, military combat, serious automobile accident, airplane crash or physical torture). Based on observation, record review, and interview the facility failed to provide Resident (R)16 the appropriate treatment and services to attain her highest practicable mental and psychosocial (interrelation of social factors and individual thought and behavior) well-being, when staff failed to provide R16 with behavioral health services for PTSD. This placed the resident at risk for unmet mental health care needs. Findings included: - R16's Electronic Medical Record (EMR) documented the R16 had diagnoses of anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), major depressive disorder (major mood disorder), and PTSD. R16's Quarterly Minimum Data Set (MDS), dated [DATE], documented R16 had short- and long-term memory problems and modified independent cognition. The MDS documented the resident had behavior of rejection of care one to three days during the look back period and had diagnose of PTSD. R16's Trauma Care Plan, revised 03/03/23, instructed staff to assist R16 in avoiding her triggers, administer medications as ordered, allow her to be as independent as possible, arrange for R16 to receive services from a psychologist or psychiatrist as needed. R16's Clinical Record documented the last visit R16 had with a psychiatrist (a medical practitioner specializing in the diagnosis and treatment of mental illness) was 07/27/22. On 05/02/23 at 06:59 AM, observation revealed R16 lying in her bed with the eyes open with television on. 05/01/23 at 08:18 AM, R16 stated she had not received any counseling for her PTSD. On 05/03/23 at 07:35 AM, Licensed Nurse (LN) G stated R16 had behaviors of refusal of care, manipulation to have staff do things for her, and telling incorrect stories. On 05/02/23 at 03:02 PM, Social Service X verified R16 had not seen a psychiatrist since 07/27/22 and stated she was unaware she was not receiving counseling, but had her set up for it today. (05/02/23) On 05/04/23 at 11:33 AM, Administrative Nurse D stated Social Services X was responsible for helping residents receive counseling and she should have followed up with new psychiatrist when the other psychiatrist withdrew for the community. The facility's Behavioral Health Services Policy, revised 08/01/19, documented all residents would receive necessary behavioral health care and services to assist them to reach and maintain the highest level of mental and psychosocial functioning. The facility failed to provide appropriate treatment and services for R16 who was diagnosed with PTSD. This placed the resident at risk for unmet mental health care needs.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0745 (Tag F0745)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility failed to identify and provide medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of one sampled resident, Resident (R) 43, who had behaviors. This placed the resident at risk for further decline of their emotional and mental well-being. Findings included: - The Electronic Medical Record (EMR) documented R43 had diagnoses of anxiety (a feeling of worry, nervousness, or unease), psychosis due to unknown substance (a severe mental condition in which thought and emotions are so effective that contact is lost with external reality), intermittent explosive disorder (repeated, sudden episodes of impulsive, aggressive, violent behavior or angry verbal outbursts in which you react grossly out of proportion to the situation), depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness, and emptiness), and hallucinations (apparent perception of something not present). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R43 had intact cognition and required supervision and one staff assistance for bed mobility, transfers, locomotion on unit, dressing, eating, toileting, and personal hygiene. The MDS further documented R43 had no behaviors and received antipsychotic (a class of medication used to manage delusions, hallucinations, and paranoia). The Behavior/Verbal Aggression Care Plan, dated 03/22/23, documented R43 had a behavior problem and may display violent behaviors, hallucinations, anxiety, and repetitive behaviors. The Care plan directed staff to administer medications as ordered and monitor for side effects and effectiveness, allow behaviors as long as he was not hurting anyone, assist R43 to develop more appropriate methods of coping and interacting, provide opportunities for positive interactions, stop and talk with him, intervene as necessary to protect the rights and safety of others, divert attention, remove from the situation, and take to an alternative location as needed. The care plan documented R43 had three personalities and had a different demeanor with each one, one being nice, one being obscene and rude, and one focusing on protocol. The care plan documented R43 could be verbally aggressive and directed staff to monitor behaviors, provide psychiatric consult as needed, monitor behaviors, allow R43 to express his feelings towards the situation, intervene before agitation escalates and guide me away from the source of distress, engage me calmly in conversation, and provide education to resident of no yelling of profanities in hallways, dining room, and activities. The Physician Order, dated 01/06/23, directed staff to administer Latuda (antipsychotic medication), 20 milligrams (mg), 1 by mouth, in the evening, for depression related to intermittent explosive disorder. The Physician Order, dated 02/16/23, directed staff to check resident's mouth and have resident raise his tongue to prevent resident from pocketing pills, four times a day, as doctor questioning R43 was taking his medication. The Physician Order, dated 04/05/23, directed staff to administer clonazepam (an anticonvulsant medication [used to treat panic attacks, related to chronic anxiety and anxiety disorders]), 0.5 mg, one by mouth, twice a day for anxiety. The Physician Order, dated 05/01/23, directed staff to administer Lorazapam, (antianxiety medication), one mg, by mouth, every 24 hours, as needed for anxiety for 14 days. The Nurse's Note, dated 01/28/23 at 02:31 PM, documented R43 was observed in the dining room, kicked over a chair, stated it wouldn't move out of his way. The note further documented R43 made sexual comments to staff about how butts shake when they walked and was observed holding up the middle finger to a staff member. The Nurse's Note, dated 02/24/23 at 04:00 AM, documented R43 was out in the hallway yelling at several staff members and used inappropriate language, threw things and was very aggressive towards staff. The note further documented R43 eventually went back to his room and slammed the door. The Nurse's Note, dated 03/08/23 at 12:44 PM, documented R43 yelling and cursed in the hallway and was fixated on a particular staff member, called him a cop. The note further documented R43 went to his room, got a painting, and threw it down the hallway. The Nurse's Note, dated 03/08/23 at 05:01 PM, documented R43 got upset that morning because his shower was going to be a little bit later that what he had previously been told. The note further documented R43 yelled at staff, called them names, continued to scream down the hallway, and slammed the door to his room. The Nurse's Note, dated 03/25/23 at 10:25 PM, documented R43 fell asleep in his wheelchair at the nurse's station and almost fell out. The note further documented a staff member tapped R43 on his shoulder and asked him to go to his room. The note documented, R43 was confused and yelled profanities (swear words) as he went to his room. The Nurse's Note, dated 04/03/23 at 02:16 PM, documented R43 was in his room for over an hour yelling and screaming and sounded like things were hit the walls. The note further documented R43 went to the nurse's station and stated he did not get any lunch and that no one came to check on him. The note documented, the nurse stated that because of the commotion heard outside of his door, no one approached him. R43's clinical record lacked evidence of social service support provided to the resident. On 05/03/23 at 1:59 PM, observation revealed R43 sat in his wheelchair by the nurse's station and criticized everything staff did. Further observation revealed R43 propelled himself to his room. On 05/03/23 at 10:12 AM, Social Service X stated R43 went to a therapist for his outburst and that the facility only received documentation if R43's medications were changed or for his therapy sessions. Social Service X further stated his outburst have slowed down and if he had an outburst, she would go visit him. Social Service X verified the lack of her documentation in the EMR. On 05/03/23 at 11:49 AM, Certified Nurse Aide (CNA) M stated R43 had behaviors and verbal outbursts. CNA M further stated, when he had outburst, she would walk away and reapproach later. On 05/03/23 at 12:00 PM, Licensed Nurse (LN) G stated it took a long time for R43 to trust staff and when he got agitated, he would go back to his room. LN further stated he did see a therapist and was better that he used to be. On 05/03/23 at 12:10 PM, R43 stated he went across the street for therapy for his agitation, did not like going there, but stated it did help. On 05/04/23 at 02:09 PM, Administrative Nurse D stated Social Services X would document all her visits and refusals of visits with R43. The facility's Director of Social Services policy, dated 08/09/2012, documented the Social Service staff provides therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility including social, emotional, and psychological needs. The facility failed to identify and provide medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for R43, who had behaviors. This placed the resident at risk for further decline of their emotional and mental well-being.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with five reviewed for unnecessary medications. Base...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 60 residents. The sample included 17 residents with five reviewed for unnecessary medications. Based on observation, record review, and interview the facility failed to place a stop date on Resident (R) 16's as needed (PRN) Ativan (class of medications that calm and relax people with excessive anxiety, nervousness, or tension). This placed the resident at risk for unnecessary medications and related complications. Findings included: - R16's Electronic Medical Record (EMR) documented R16 had diagnoses of anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), major depressive disorder (major mood disorder), schizoaffective disorder (a mental health disorder that is marked by a combination of schizophrenia (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought) symptoms, such as sensing things while awake that appear to be real, but the mind created or untrue persistent belief or perception held by a person although evidence shows it was untrue, and mood disorder symptoms, such as depression or mania) and PTSD. R16's Quarterly Minimum Data Set (MDS), dated [DATE], documented R16 had short and long-term memory problems and modified independent cognition. The MDS documented the resident had a behavior of rejection of care one to three days during the look back period and had a diagnosis of PTSD. The MDS documented R16 received an antipsychotic (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) medication for seven days during the look back period. The Psychotropic Drug Care Plan, revised 03/03/23, instructed staff to administer medications as ordered by physician and monitor for side effects and effectiveness every shift. The care plan instructed staff to consult with pharmacy and physician to consider dosage reduction when clinically appropriate at least quarterly. The care plan instructed staff to educate R16 /family/caregivers about risks, benefits, and side effects and/or toxic symptoms of psychotropic medication drugs being administered. The Physician Order, dated 02/03/23, instructed staff to administer Ativan tablet, 0.5 milligram (mg), for anxiety start 07/12/22 but did not have a stop date. On 05/02/23 at 08:55 AM, observation revealed R16 rested in bed on her back with eyes open. On 05/04/23 at 11:33 AM, Administrative Nurse D verified R16's physician order for prn Ativan failed to have a stop date and stated it should have one. The facility's Use of Psychotropic Drugs Policy, revised 01/01/2020, documented PRN orders for psychotropic drugs should be used only when the medication is necessary to treat a diagnosed specific condition that is documented in the clinical record, and for a limited duration of 14 days. The facility failed to place a stop date on R16's physician ordered prn Ativan. This placed the resident at risk for unnecessary medications and related complications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview the facility failed to act promptly, investigate, and resolve grievances...

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The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview the facility failed to act promptly, investigate, and resolve grievances and recommendations of six resident council members (Resident (R)14, R13, R15, R29, R42 and R212). This placed the five resident council members at risk for depression from unsolved concerns. Findings included: - Review of the Resident Council Minutes from 08/30/22 to 03/06/23 revealed the members had concerns regarding snacks not being offered, running out of food, request for different food items to be served, missing resident clothing, not receiving scheduled showers, and rooms not being cleaned. The resident council minutes lacked documentation regarding the above concerns being acted upon and resolved. Review of the Grievance Log from 08/30/23 to 05/01/23 revealed a lack of documentation regarding grievances from resident council members or resolution of them. On 05/02/23 at 10:25 AM, observation revealed R14, R13, R42, R212, R15, and R29 attended the resident council meeting with this surveyor and stated staff did not act upon their same grievances every month and report back to them how they resolved them. On 05/02/23 at 11:30AM, Activity Staff (AS) Z stated he documents the resident council members grievances with resolutions in the facility grievance log. 05/04/23 at 11:48 AM, Administrative Nurse D and Administrative Staff A stated the facility provided AS Z education on 04/26/23 regarding placing resident council grievances on the facility grievance log so staff could investigate them and get back with the residents. Upon request the facility failed to provide a grievance policy. The facility failed to promptly respond to R13, R14, R15, R29, R42, and R212's grievances and follow up with resolutions for them. This placed the residents at risk for depression.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to date one insulin pen when opened and monitor refrigerator temperatures for two of t...

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The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to date one insulin pen when opened and monitor refrigerator temperatures for two of two medication rooms. This deficient practice placed Resident (R) 26 at risk to receive outdated insulin and residents to receive temperature compromised medications. Findings included: - On 05/01/23 at 08:56 AM, observation revealed the thermometer in the east medication room had a solid red line up to 28 degrees Fahrenheit (F) with more small red lines past that. The temperature log for the refrigerator was dated April and only had a temperature recorded on the first two days. On 05/01/23 at 09:00 AM, observation revealed the east nurse's treatment cart held one undated insulin pen for R26. On 05/01/23 at 09:00 AM, Licensed Nurse (LN) J verified the lack of temperature monitoring in the east medication room and the undated insulin pen in the east treatment cart. 05/03/23 07:51 AM, Administrative Nurse D verified staff were to monitor and document refrigerator temperatures for the medication refrigerators. The facility's Insulin Pen policy, dated 01/01/20, stated Insulin pens must be clearly labeled with the resident name, physician name, date dispensed, type of insulin, amount to be given, frequency, and expiration date. The facility failed to date one insulin pen when opened and monitor refrigerator temperatures for two of two medication rooms, placing Resident (R) 26 at risk to receive outdated insulin and residents to receive temperature compromised medications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected multiple residents

The facility had a census of 60 residents. Based on observation, record review, and interview the facility kitchen staff failed to provide food prepared by methods that conserve nutritive value, flavo...

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The facility had a census of 60 residents. Based on observation, record review, and interview the facility kitchen staff failed to provide food prepared by methods that conserve nutritive value, flavor and appearance, when dietary staff failed to follow a recipe while preparing four residents' pureed diets. This deficient practice placed the four residents at risk for impaired nutrition. Findings included: - On 05/03/23 at 11:12 AM, observation during pureed food preparation revealed Dietary Staff (DS) DD, overlooked and assisted by Dietary Manager (DM) CC, stated the facility had four pureed diets, but she was preparing five because she always made extra in case one resident would like more. DS BB placed an unmeasured amount of cooked peas (used the line towards the top of the steam table pan as guidance for measurement) blended. DM CC retrieved a clean blender container and placed an unmeasured amount of cooked tri color pasta in it, then added an unmeasured amount of chicken base broth and blended. Further observation revealed DS DD and DM CC had not followed a recipe for the pureed food items. On 05/03/23 at 12:00 PM, DM CC verified the above findings and stated staff should follow a recipe. The facility's Puree Food Preparation Policy, revised on 03/20/23, documented facility would provide food that had been prepared in a manner to conserve nutritive value, palatable flavor, and attractive appearance. The facility kitchen staff failed to follow a recipe when preparing four residents' pureed diet, this placed the residents at risk for impaired nutrition.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0809 (Tag F0809)

Could have caused harm · This affected multiple residents

The facility had a census of 60 residents. Based on observation, record review, and interview the facility failed to ensure no more than a 14-hour lapse between a substantial evening meal and breakfas...

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The facility had a census of 60 residents. Based on observation, record review, and interview the facility failed to ensure no more than a 14-hour lapse between a substantial evening meal and breakfast the following day, when staff failed to provide the 60 residents who resided in the facility a nourishing snack at bedtime. This placed the residents at risk for impaired nutrition. Findings included: - On 05/01/23 at 11:00 AM, Dietary Manager (DM) CC stated resident meal times were breakfast at 7:30 AM, lunch at 11:30 AM, and supper at 04:30 PM. On 05/02/23 at 10:25 AM, during resident council meeting, Resident (R) 13, R14, R15, R29, R42, and R212 stated the facility did not pass bedtime snacks and if residents requested a snack sometimes they received one, but most of the time the kitchen was out. On 05/02/23 at 02:17 PM, Certified Dietary Aide (CNA) M stated staff did not deliver snacks, the kitchen staff brought down a snack tray and placed it in the nourishment refrigerator for bedtime snacks. CNA M stated if a resident requested a snack, the staff would give them one. CNA M stated there was not always a variety of snacks on the tray. On 05/03/23 at 02:12 PM, DM CC stated the dietary department placed a tray of snacks in the nourishment refrigerator for the aides to pass at bedtime, but sometimes the tray was still full the next day or they run out of snacks. DM CC verified from supper time (04:30 PM) until breakfast (7:30 AM) the next day, the residents would have 15 hours between meals. On 05/02/23 at 04:00 PM, observation revealed three half peanut butter and jelly sandwiches on a tray in the nourishment refrigerator. 05/03/23 at 07:00 AM, observation revealed three half peanut butter and jelly sandwiches in the snack refrigerator dated 05/02/23. 05/04/23 at 11:43 AM, Administrative Nurse D and Administrative Staff A stated staff should be passing residents snacks at bedtime. The facility's Meal Times and Frequency Policy, revised 2/28/2017, documented there would be no more than 14 hours between a substantial evening meal (supper) and breakfast the following day. All residents would be offered a bed-time snack. The policy documented a substantial evening meal was defined as an offering of three or more menu items at one time, one of which included a high-quality protein such as meat, fish, eggs or cheese. The meal should represent no less than 20 percent of the day's total nutritional requirement. The facility failed to ensure nourishing snacks were provided in order to prevent time between mels from exceeding 14 hours. This placed the 60 residents at risk for impaired nutrition.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

The facility had a census of 60 residents. The sample included 17 residents. Based on observation and interview the facility failed to employ a full-time Certified Dietary Manager (CDM) for the 60 res...

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The facility had a census of 60 residents. The sample included 17 residents. Based on observation and interview the facility failed to employ a full-time Certified Dietary Manager (CDM) for the 60 residents who resided at the facility and received meals from the facility kitchen. This placed the resident at risk for receiving inadequate nutrition. Findings included: - On 05/03/23 at 11:30 AM, observation revealed Dietary Staff (DS) CC in the kitchen overseeing the preparation of the noon meal. On 05/01/23 at 11:00 AM, DS CC verified he was uncertified, had been enrolled in the Nutrition and Food Service Professional training program, completed a couple of the classes but then the facility employed a new administrator and he had not been approved to continue the training program. On 05/04/23 at 11:43 AM, Administrative Nurse D and Administrative Staff A verified DS CC lacked a dietary manager certification and stated the facility hired a new certified dietary manager who would start next week. Upon request the facility failed to provide a certified dietary manager policy. The facility failed to employ a full time Certified Dietary Manager, for the 60 residents who resided in the facility and received meals from the kitchen. This placed the residents at risk for receiving inadequate nutrition.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview the facility failed to prepare, store, and serve food in accordance with...

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The facility had a census of 60 residents. The sample included 17 residents. Based on observation, record review, and interview the facility failed to prepare, store, and serve food in accordance with professional standards for food service safety for the 60 residents who resided in the facility and received their food from the facility kitchen, when facility failed to ensure clean and sanitary food prep areas. The facility staff failed to change gloves after touching her glasses, other objects, then picked up bread with the same contaminated gloves. The facility kitchen staff failed to order enough food for the noon meal and the facility staff failed to complete refrigerator logs. This placed the 60 residents at risk for foodborne illness. Findings included: - On 05/01/23 at 07:17 AM, observation in the kitchen revealed the following: The refrigerator located in the kitchen had a plastic bag with four hamburger patties with an expiration date 04/18/23. The silver, three door freezer located in the dry storage room had an open bag of chicken patties, without a label or date. The April refrigerator and freezer logs were incomplete from 04/01/23 to 04/20/23. On 05/01/23 at 07:17 AM, Dietary Staff (DS) EE verified the above findings and stated she did not know why the logs were incomplete. On 05/01/23 at 01:53 PM, observation revealed the following in the nourishment refrigerator: A unlabeled, undated bowl of mandarin oranges. A unlabeled, undated plastic container of strawberries, grapes, and watermelon pieces. An uncovered, undated, unlabeled, Styrofoam cup with two hard boiled eggs An uncovered, undated, unlabeled, Styrofoam cup of gravy. An undated, unlabeled 1/4 full half gallon of curdled whole milk. An unlabeled undated 20 ounce (oz) empty bottle of mustard. An unlabeled, undated slice of cheesecake. An expired 18 oz bottle of diet Dr. pepper and a regular Dr. pepper. An undated, unlabeled container with two molded tacos. An unlabeled container with a empanada dated 04/30/22. An unlabeled, undated plastic bag with cut celery pieces. An unlabeled, undated eight oz block of pepper jack cheese. An unlabeled, undated plastic bag with four slices of ham. An undated, unlabeled plastic container with chicken. An unlabeled, undated ice cream sandwich. An unlabeled, undated box of pizza. The bottom drawer of the refrigerator had numerous sizes of dried liquid stain. On 05/01/23 at 01:53 PM, DM CC verified the above findings and discarded all the items, and took the bottom drawer to the kitchen to clean. On 05/03/23 at 10:57 AM, observation in the kitchen revealed the following: The oven hood had numerous different size peeling paint on the inside and outside. Skillets stored right side up on five shelf rack on second from bottom shelf. Metal mixing bowls stored right side up on the third shelf on a metal cart. Undated, unlabeled flour and sugar bins. Ceiling light fixtures had numerous different size dust particles. Uncovered big floor mixer. The serving window had chipped, worn, exposed raw wood that was porous and uncleanable. On 05/03/23 at 12:48 PM, Maintenance Staff (MS) U walked through kitchen without a hairnet during preparation of the noon meal. On 05/03/23 at 12:48 PM, DM CC verified the above findings and stated staff should label and date items when they place them in the refrigerator and staff should wear a hairnet when entering the kitchen. On 05/02/23 at 09:13 AM, observation revealed a resident asked for scrambled eggs and DS EE . stated the facility ran out of premade scrambled eggs, the truck usually comes on Tuesday morning but they had not arrived yet. 05/03/23 at 11:20 AM, DS DD stated it would be at least another hour before she could prepare the pureed diets due to they ran out of chicken breasts and the dietician had to run to the store to get some more. On 05/03/23 at 11:20 AM, observation revealed a package of uncooked chicken breasts sat on the prep counter. On 05/03/23 at 02:12 PM, DM CC stated staff do run out of food items at times. DM CC stated the kitchen ran out of chicken breast today due to he placed an order and cooperate had to approve the order before it was sent to the food supplier. If the orders were not approved at a certain time, they did not get ordered, and cooperate staff failed to approve his order in time for the food supplier to deliver it. On 05/03/23 at 01:00 PM, Consultant Staff (CS) GG stated the dietary manager had to get his food order placed by a certain time, then cooperate staff had to approve it by a certain time, then it had go to the food supplier by a certain time in order to receive the shipment on a certain date. CS GG verified the facility had been short of the chicken breast and stated there was a communication problem between the dietary manager and cooperate staff and they were going to work on a new process for ordering, so food would get to the facility on time. On 05/03/23 02:55 PM, Consultant Staff (CS) JJ stated the facility had recognized problems with dietary department and plan to change things. On 05/04/23 at 11:43 AM, Administrative Nurse D stated the facility had recognized a problem with dietary department and had hired a new dietary manager that would start next week. Upon request the facility did not provide a policy regarding food shortage. The facility's Food Storage Policy, revised on 03/21/2017, documented refrigerated food would be kept clean and foods must be maintained at or below 41 degrees Fahrenheit (F). Thermometers should be checked at least two times each day. All foods should be covered, labeled and dated. All frozen foods should be covered, labeled and dated. The facility failed to prepare, store, and serve food in accordance with professional standards for food service safety. This placed the 60 residents, who resided at the facility and received food from the facility kitchen at risk for receiving foodborne illness.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected most or all residents

The facility had a census of 70 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility's Quality Assessment and Assurance (QAA) program failed to...

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The facility had a census of 70 residents. The sample included 17 residents. Based on observation, record review, and interview, the facility's Quality Assessment and Assurance (QAA) program failed to provide good faith efforts to identify multiple issues of concerns for the 60 residents, who resided in the facility. Findings included: - The facility failed to provide Resident (R)9 dignity related to odorous dressing changes, and R34 for dirty clothes two days in a row. Refer to F550. The facility failed to resolve resident grievance's in a timely manner. Refer to F565. The facility failed to provide R28, R47, and R56 a cost estimate for further services related to skilled services. Refer to F582. The facility failed to protect R35 from misappropriation of property and exploitation. Refer to F602. The facility failed to report a fall with injury for R36. Refer to F609. The facility failed to thoroughly investigate R12's skin tear and R36's fall with injury. Refer to F610. The facility failed to revise care plans for five residents. Refer to F657. The facility failed to provide discharge planning for R45. Refer to F660. The facility failed to assist R34 during meal service as he ate his meal with a knife only and failed to ensure R34 had clean clothes two of four days of the survey. Refer to F677. The facility failed to provide wound care for R9, failed to monitor a skin tear for R12, and failed to provide positioning assistance for R44. Refer to F684. The facility failed to check R44's hearing as requested. Refer to F685. The facility failed to implement preventative interventions for R54 and R208 who had a facility acquired pressure ulcers. Refer to F686. The facility failed to provide adequate supervision to cognitively impaired R36, who went outside and fell, and received injury. Refer to F689. The facility failed to complete dialysis paperwork for R25. Refer to F689. The facility failed to provide behavioral health services for R16 who had a diagnosis of PTSD (post-traumatic stress disorder). Refer to F742. The facility failed to provide medically-related social services to R43, who had behaviors. Refer to F745. The facility failed to obtain a stop date for R16's as needed Ativan medication. Refer to F758. The facility failed to date an insulin pen for R26 and failed to keep temperature logs of the medication room refrigerators. Refer to F761. The facility failed to certify the facility's dietary manager. Refer to F801. The facility failed to follow a recipe while preparing a pureed diet. Refer to F804. The facility failed to provide bedtime snacks for the residents. Refer to F809. The facility failed to store food in accordance with professional standards for food service safety. Refer to F812. The facility failed to provide a safe, sanitary, comfortable environment to help prevent the development and transmission of communicable disease and infection. Refer to F880. The facility failed to maintain two ovens and a plate warmer in working condition. Refer to F908. On 05/04/23 at 02:29 PM, Administrative Staff A stated she collects information from the interdisciplinary team and staff for the quality assessment and assurance program that meets on a monthly basis to formulate plans of improvement. The facility's Quality Assurance Process Improvement Plan policy, dated October 2022, documented the facility strived to provide excellent quality care and services to our residents. The plan systematically monitors, analyzes and improves its performance to improve resident outcomes. The team would identify trends and/or systems needing improvement and will focus on evidence-based best practices, as well as ensuring person-centered care. The facility's QAA committee failed to identify multiple issues of concern for the 60 residents who reside in the facility placing the residents at risk for lack of quality of care.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to provide proper infection control when using the same glucometer without disinfectin...

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The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to provide proper infection control when using the same glucometer without disinfecting it between residents, delivering linens throughout the facility in an uncovered cart, during urinary catheter care, while providing oxygen therapy, and filling resident's used water mugs with ice while holding the used mug inside the ice bin. This deficient practice placed the residents of the facility at risk for infections. Findings included: - On 05/01/23 at 12:02 PM, observation revealed Certified Nurse Aide (CNA) Q handled a resident's used water mug and put fresh ice in it from the open ice machine in the dining room. CNA Q held the soiled mug over the ice while filling it and a few pieces of ice flew from the cup to the clean ice in the bin. Continued observation revealed CNA Q served four other residents their beverages, without first changing her gloves. On 05/01/23 at 02:55 PM, observation revealed laundry staff pushed an uncovered cart of clean linen, down the west hall. On 05/02/23 at 09:50 AM, observation revealed CNA N took Resident (R) 25 to her room, removed the nasal canula attached to the tank from the resident, and then started the oxygen concentrator. CNA N picked up the nasal canula attached to concentrator off the floor, instructed R25 to face her and started to place the contaminated cannula on the resident. Surveyor stopped her and asked if she was really going to place that in the resident's nose. CNA N disposed of the oxygen tubing and obtained new tubing and attached to concentrator. Observation revealed no storage bags for the nasal cannula attached to the tank on her wheelchair or on the concentrator. On 05/02/23 at 10:55 AM, observation revealed Licensed Nurse (LN) I used an Assure Platinum glucometer to obtain a blood sugar sample from R37 and then used alcohol wipes to clean the glucometer. Continued observation revealed LN I then obtained R 35's blood sugar. LN I cleaned the glucometer with alcohol wipe and put it in the medication cart. On 05/02/23 at 11:32 AM, observation revealed LN I removed the glucometer from the medication cart and obtained a blood sugar sample from R 158. LN I placed the glucometer in her uniform pocket, pulled it out, wiped it off with alcohol wipe, and placed it back in the same uniform pocket. On 05/02/23 at 02:26 PM, observation revealed Resident (R) 35 brought her soiled water mug to Dietary Staff (DS) BB and he filled it with ice from the ice machine while holding it over the ice bin. He tapped the ice scoop on the top edge of the soiled mug causing a piece of ice to fall back into the bin. On 05/03/23 at 845 AM, observation revealed CNA O took R25 to her room, untangled the oxygen tubing attached to the concentrator, allowing the nasal cannula to drag on the floor momentarily. CNA O started to place the nasal cannula on the resident, was stopped by the surveyor, and when asked if she was going to put that cannula on the resident, she left to get new tubing and cannula. On 05/04/23 at 02:30 PM, Administrative Nurse E verified staff were to bag oxygen cannulas when not in use and to obtain new tubing if the nasal canula becomes contaminated from the floor. On 05/03/23 at 01:50 PM, observation revealed when CNA P and CNA O transferred R35 from a wheelchair to her bed, CNA P hooked the catheter drainage bag on her uniform pocket and then the bed frame. CNA O disinfected the drainage bag port with an alcohol wipe, emptied the bag into a container dated 04/20/23, and touched the port to the inside of the soiled container. On 05/02/23 at 12:05 PM, LN I stated she used the same glucometer for four different residents. She stated the facility had other disinfectant wipes, but she did not like to use them as they were really wet, and she thought that might harm the glucometer. LN I looked but could not find the appropriate wipes. On 05/04/23 at 1030 AM, Administrative Nurse D verified staff were to clean the catheter drainage bag port with alcohol wipes before and after emptying, measure in a cylinder, and change the cylinders if visibly soiled. On 05/03/23 at 09:40 AM, Consultant Dietician GG verified staff were not to hold a soiled container over the ice bin while filling it with ice. The Assure Platinum glucose monitor user instructions stated healthcare professionals should wear gloves when cleaning the glucometer and suggested cleaning the glucometer between patient use. Cleaning and disinfection can be completed by using a commercially available EPA registered disinfectant or germicide wipe. To clean the glucometer, use soapy water or alcohol wipe. To disinfect the meter, use diluted bleach solution of 1/10 or commercially available bleach wipes. The Ice Machine policy, dated 2017, did not include direction for filling resident's individual water mugs. Upon request the facility did not provide a urinary catheter policy. The facility's Oxygen Concentrator policy, dated 2022, directed staff to keep delivery devices covered in plastic bag when not in use and change oxygen tubing and masks or cannulas weekly and as needed if it becomes soiled or contaminated. The facility failed to perform proper infection control measures when using the same glucometer without disinfecting it between residents, delivering linens throughout the facility in an uncovered cart, during urinary catheter care, while providing oxygen therapy, and filling resident's used water mugs with ice while holding the used mug inside the ice bin. This placed the residents at increased risk for infection.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected most or all residents

The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to ensure essential equipment in the kitchen was maintained in safe operating conditio...

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The facility had a census of 60 residents. Based on observation, interview, and record review the facility failed to ensure essential equipment in the kitchen was maintained in safe operating condition with two ovens and the plate warmer out of service. Findings included: - On 05/03/23 at 10:57 AM, observation in the facility kitchen revealed Dietary Staff (DS) DD pointed to the two ovens below a hood and stated they did not work right. DS DD stated the last administrator was supposed to have a company come and look at them because the pilot light does not stay lit, and a gas odor drifted out. On 05/03/23 at 02:00PM, DS EE stated the plate warmer did not work and had not been working for about three months. On 05/03/23 at 02:05 PM, DS CC verified the findings listed above and stated the former administrator called a company to come fix the ovens, but he did not know if the current administrator was aware of them not working or the plate warmer not working. On 05/04/23 at 11:43 AM, Administrative Staff A stated she was unaware the two ovens and the plate warmer were not working, and stated staff should have reported it to her. On 05/04/23 at 05:10 PM, Maintenance Staff U stated the staff had not reported any issues with the equipment in the kitchen to him. He stated staff were to notify him of any issues verbally or they could write it on the report sheet on his office door. The facility ' s Maintenance Inspection policy, dated 10/25/19, stated the facility would utilize a maintenance inspection checklist to assure a safe, functional environment for residents, staff, and the public. The facility failed to ensure essential equipment in the kitchen was maintained in safe operating condition.
Jan 2023 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Pressure Ulcer Prevention (Tag F0686)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 69 residents with three residents reviewed for wounds. Based on record review, observation, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 69 residents with three residents reviewed for wounds. Based on record review, observation, and interview the facility failed to identify and provide appropriate intervention to prevent pressure ulcers (injury to skin and underlying tissue resulting from prolonged pressure on the skin) and failed to involve the physician, implement treatment orders, and consistently monitor wound status to promote healing, and prevent infection. Resident (R) 1, who was severely cognitively impaired, required extensive staff assistance for activities of daily living (ADL) and had contractures (abnormal fixed tightening of muscle, tendons, ligaments, or skin) developed a skin alteration on her right knee on 11/01/22. The facility identified the skin alteration on multiple subsequent skin assessments which were not performed routinely and were documented inconsistent with the Skin-Wound Assessments. The wound was noted to have slough (dead tissue usually cream or yellow in color) and redness on 11/21/22 though the record lacked physician notification or involvement and staff did not implement any treatments or interventions aimed to help heal and or prevent further skin injury. On 12/19/22 the wound had black eschar (dead tissue) formation and continued with redness all around the wound, but staff failed to involve the physician and/or implement orders to treat. On 01/03/23 the wound had further deteriorated and on 01/05/23 a wound consult was conducted, and the wound care team identified R1 had a stage 4 pressure injury (deep pressure wound reaching the muscles, ligaments, or bones) to her left knee, which was inflamed, and red. Treatment orders were written on 01/05/23 though the facility did not implement the treatment orders until 01/13/23. On 01/14/23, R1 became lethargic, hyperglycemic (elevated blood sugar levels), and the left knee was swollen and painful. R1 was admitted to the hospital with sepsis (potentially life-threatening condition that occurs in response to an infection), cellulitis (bacterial skin infection), and osteomyelitis (bone infection) of the left knee. This deficient practice placed R1 in Immediate Jeopardy. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion), major depressive disorder (major mood disorder), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). The Quarterly Minimum Data Set (MDS), dated 01/04/23, documented R1 was severely cognitively impaired and had long and short-term memory problems. The MDS further documented R1 was totally dependent on two staff for transfers, locomotion on and off the unit, toileting, personal hygiene, and bathing. R1 required extensive assistance of two staff for bed mobility and eating. The MDS also documented R1 was at risk for developing pressure wounds, did not have any pressure wounds, had an open lesion, had a pressure reducing device for her chair, had a pressure relieving mattress, was not on a turning/repositioning program, and was not receiving any dressing applications. The Cognitive Loss/Dementia Care Area Assessment (CAA), dated 06/27/22, documented R1 had short- and long-term memory loss and was unable to complete the Brief Interview for Mental Status (BIMS) testing due to R1 being rarely/never understood and rarely/never demonstrated understanding. The assessment documented R1 as requiring extensive to total assist with all of her activities of daily living. The Pressure Ulcer/Injure CAA, dated 06/27/22, documented R1 as at risk for pressure ulcers due to requiring extensive assistance with bed mobility. The CAA documented R1 was always incontinent of bowel and bladder and had a significant weight loss. The ADL Care Plan, revised 05/23/22, directed staff to transfer R1 with a total body lift with two staff assistance, encourage R1 to allow brief and clothing changes as needed, and to assist R1 with ADL tasks like bathing, grooming, dressing, etc. The Skin Prevention Care Plan, dated 05/13/21, directed staff to assess R1's skin weekly by a licensed nurse, perform a Braden Scale (risk for pressure ulcer scale) on admission, quarterly and with acute changes, document changes such as skin color and turgor; ensure R1 had a pressure reduction mattress and pressure relieving cushion in her tilt/recline chair, and to perform treatments per order. The Braden Scale for Predicting Pressure Sore Risk, dated 10/20/22, documented R1 was at high risk for developing pressure ulcers. The assessment documented R1 had very limited ability to respond to pressure related discomfort, R1's skin was very moist, R1 was chair fast, R1's ability to change and control her body position was very limited, and R1's nutrition was very poor. The Weekly Skin Assessment, dated 10/26/22 documented R1's skin as intact and no new skin concerns were identified. The Nurse's Note, dated 10/29/22, documented R1 had a skin tear to the outside of her left knee measuring five centimeters (cm) by three cm as well as a bruise to her upper lip measuring roughly 1 cm by 0.5 cm. The site to the knee was cleaned and covered due to the nurse being unable to approximate the skin tear. The staff left a message with R1's guardian and a faxed R1's primary care physician. The Weekly Skin Check, dated 11/01/22, documented R1 had new skin concerns that were identified. Staff documented R1 as having redness with a scab to the front of her knee and bruising to the front of her right and left lower extremities. The note recorded staff notified R1's primary care physician of the new skin concern, but lacked evidence staff notified R1's representative. The Physician Order Sheet, dated 11/01/22, documented a new order for staff to monitor R1's reddened area with scab to the left knee and to monitor for increased redness, warmth, swelling, bleeding, or drainage every shift. The order had a start date of 11/01/22. The Weekly Skin Check, dated 11/02/22, documented R1 had a new skin concern identified. Staff documented R1 as having a skin tear to the front of her left thigh and a skin tear to her rear left lower leg. The note recorded staff notified R1's primary care physician of the new skin concern, but lacked evidence the staff notified R1's representative. The Weekly Skin Check, dated 11/09/22, documented R1 had previously identified areas of skin alteration. Staff documented R1 as having a skin tear to her outer left knee/thigh, a skin tear to the back of her left lower extremity, bruising to her bilateral lower extremities, bruising to the top of her right lip, a red/scab to her left knee, a small scab and bruise to her outer right calf, and intermittent redness of her groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Weekly Skin Check, dated 11/16/22, documented R1 had previously identified areas of skin alteration. Staff documented R1 as having a skin tear to her outer left knee/thigh, a skin tear to the back of her left lower extremity, bruising to her bilateral lower extremities, bruising to the top of her right lip, a red/scab to her left knee, a small scab and bruise to her outer right calf, and intermittent redness of her groin. No notification to R1's primary care physician or responsible party was made. The Weekly Skin Check, dated 11/18/22, documented R1 had a new skin concern identified. R1 had a hematoma (accumulation of blood) to her right forearm, which measured 8cm by 6 cm. R1's primary care physician and responsible party were both notified of the new skin concern. The Nurse's Note, dated 11/19/22, documented R1 continued to have a large hematoma to her right forearm and a scab to her left knee. The nurse noted the skin tear site to the left side of R1's knee was healed. The Skin/Wound Assessment, dated 11/21/22, documented R1 had a new skin alteration to her left knee. R1's left knee skin alteration measured 1.39 cm by 1.11 cm. The area had yellow slough with redness noted all around the peri-wound. There was no treatment in place and no evidence R1's primary care physician was notified of the deteriorating skin alteration to R1's left knee. The Weekly Skin Check, dated 11/24/22, only documented R1 had a previously identified area with a hematoma to her right forearm. The Weekly Skin Check, dated 11/30/22, documented R1's skin was intact and there were no areas of concern noted. The Nurse's Note, dated 11/30/22, documented during rounds R1 was noted to have a left knee scab that was tender, slightly swollen, and R1 cried out when the nurse touched the wound. The area had some warmth to the touch and it was not draining or bleeding. The surrounding skin was swollen and red. The scab appeared soft and cracking and pale in color. The skin tear to R1's left outer knee/thigh was healed and intact. The skin tear to the back of R'1 left lower leg/calf had some scabbed edges with no draining, bleeding or surrounding redness. The record lacked evidence R1's primary care physician was notified of the changes in R1's skin alteration to her left knee. The record indicated there was no treatment being performed to R1's left knee. The Weekly Skin Check, dated 12/07/22, documented R1 had a previously identified areas to her skin. R1 had a skin tear to the back of her left lower extremity, bruising to her bilateral upper and lower extremities (purple/brown/red), a red/scab to her left knee, a small scab and bruise over her right calf, and an intermittent reddened groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Weekly Skin Check, dated 12/13/22, documented R1 had previously identified areas to her skin. R1 had a skin tear to the back of her left lower extremity, bruising to her bilateral upper and lower extremities (purple/brown/red), a red/scab to her left knee, a small scab and bruise over her right calf, and an intermittent reddened groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Skin/Wound Assessment, dated 12/19/22, documented R1's left knee wound measured 2.24 cm by 2.16 cm. R1's wound to her left knee had black eschar to the wound bed with peeling skin. There was redness all around the wound. The record lacked evidence of notification to R1's primary care physician or responsible party regarding the worsening wound to the left knee. The Weekly Skin Check, dated 12/22/22, documented R1 had a previously identified areas to her skin. R1 had a skin tear to the back of her left lower extremity, bruising to her bilateral upper and lower extremities (purple/brown/red), a red/scab to her left knee, a small scab and bruise over her right calf, and an intermittent reddened groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Weekly Skin Check, dated 12/28/22, documented R1 had a previously identified areas to her skin. R1 had a skin tear to the back of her left lower extremity, bruising to her bilateral upper and lower extremities (purple/brown/red), a red/scab to her left knee, a small scab and bruise over her right calf, and an intermittent reddened groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Weekly Skin Check, dated 01/03/23, documented R1 had a previously identified areas to her skin. R1 had a skin tear to the back of her left lower extremity, bruising to her bilateral upper and lower extremities (purple/brown/red), a red/scab to her left knee, a small scab and bruise over her right calf, and an intermittent reddened groin. The record lacked evidence of notification to R1's primary care physician or responsible party. The Skin/Wound Assessment, dated 01/03/23, documented the wound to R1's left knee measured 3.16 cm by 2.49 cm and was deteriorating. There was white slough covering the wound bed and redness all around the wound. The Wound Care Skin Integrity Evaluation, dated 01/05/23, documented the wound care company that the facility had evaluate pictures of wounds placed in the EMR, came to the facility to personally evaluate R1's left knee wound because they saw deterioration in the wound from the pictures. The evaluation documented R1 had a full thickness wound to her left knee. The left knee wound had moderate amount of exudate (fluid that leaks out of body vessels and tissues), measured 3.2 cm by 2.5 cm, and had serosanguinous (clear/bloody) drainage. The wound bed was 40% red with hypo-granulation tissue, 30% with yellow slough that was mucinous (soft/slimy) and 30 % black, soft eschar. The peri-wound (area around the wound) was inflamed, reddened, firm, excoriated, and fragile. The wound care specialist ordered a dressing change every other day to ensure dressing integrity and moist wound healing environment. The order directed for silver alginate (an anti-microbial dressing) to the wound bed to promote autolytic debridement (using the body's own defense mechanisms and fluids to liquefy eschar, slough, and other forms of necrotic tissue) and address the suspected critical colonization as evidenced by the increase in wound drainage, recalcitrant wound, and redness in the peri-wound. The order was written to cleanse the wound per facility protocol, apply skin protectant to the peri-wound, cut and fit silver calcium alginate to the wound bed, cover with non-bordered heel foam and secure with six-inch tape, and change every other day and as needed. The Treatment Administration Record (TAR), dated January 2023, lacked the wound care specialist orders for wound care from the visit on 01/05/23. The Nurse's Note, dated 01/09/23, documented R1's left knee was swollen, red, with thick scabbed edges. The wound was tender as noted by R1 was grinding her teeth and grabbing at staff's hands and fingers. Underlying connective tissue was visible and the wound was warm to the touch. The Weekly Skin Check, dated 01/10/23, documented R1 had new skin concerns that had been identified. The assessment documented R1 had stage 1 pressure ulcer (pressure injury where skin is red or discolored but not open) to her right hip, a fingernail mark to her right lower extremity, a skin tear to her right lower extremity, a skin tear to her left knee, a stage 4 pressure ulcer to her left knee, a skin tear to her front left lower extremity, a skin tear to the back of her left lower extremity, and stage 1 pressure ulcer to her right heel and a stage 1 pressure ulcer to her left heel. No measurements were provided. The Skin/Wound Assessment, dated 01/13/23, documented R1's left knee wound was deteriorating and measured 3.44 cm by 2.62 cm. The wound bed was 80% yellow slough and 20% eschar with redness noted all around the wound. The Nurse's Note, dated 01/13/23, documented R1 appeared to be lethargic, opened her eyes to her name and responded slowly with movements and responses. The Alert Note, dated 01/14/23, documented the on-line medical service was called regarding R1's increased lethargy, blood sugars ranging from 114 to 547, decreased appetite, multiple wounds to bilateral lower extremities, knee would that was red, swollen, and painful to the touch. The video conference call did not work so the nurse called into the on-line medical service on the phone and it was recommended to send R1 to the emergency room for evaluation of sepsis. R1's responsible party was notified and agreed for R1 to be sent to the emergency room and would meet R1 there. R1 was transported to the local emergency room. The Alert Note, dated 01/14/23, documented R1 was being admitted to the local hospital with the diagnoses of sepsis, cellulitis, and osteomyelitis. The emergency room Department Report, dated 01/14/23, documented R1 presented to the emergency rooms with concern for potential sepsis. The emergency room doctor documented he reviewed R1's prior medical record, specifically the last two visits by R1's primary care physician. Review of the chart indicated on the 11/18/22 visit, R1's primary care physician mentioned a skin tear to R1's left knee. Review of the chart indicated on the 12/23/22 visit R1's primary care physician, no wounds were mentioned. The report documented R1 had an exposed patella (knee) bone on the left knee. R1's white blood count (indicates infection) was elevated at 16.3. R1 appeared to be volume depleted on exam. The General Surgery Progress Note, dated 01/15/23, documented R1 had obvious osteomyelitis of the patella and intravenous (IV) antibiotics needed to be continued with local wound care. The Patient Transfer Form, dated 01/19/23, documented R1 was being transferred back to the facility. The transfer form documented R1 was being transferred back to the facility with the diagnosis of Methicillin Resistant Staphylococcus Aureus (MRSA-difficult to treat bacterial infection) osteomyelitis of the left knee. The transfer form directed the facility to administer IV Vancomycin (antibiotic) to R1's peripherally inserted central catheter (PICC) for six weeks and the dosage was to be per trough (the lowest level of the antibiotic in the blood) and kidney function. The facility was directed to clean R1's left knee with wound cleanser and cover with Xeroform (a type of wound dressing that can help keep wounds clean and promote healing), and then cover the Xeroform with a Mepilex (bordered dressing) daily. The transfer form ordered for R1's partial and full thickness wound to her lower extremities (not the knee wound) were to wash with CarraKlenz (a gentle, emulsifying, and safe solution for removing organic material, debris, and dead tissue from wounds) and pat gently dry then apply Mepilex bordered foams over the wounds. Pulsate mattress with turning regiment of at least every two hours at 30-degree intervals with TAPs system (a turn and position material that stays under the patient) in place using wedges. The transfer form continued to instruct the facility to float R1's heels with pillows as best as they could, pad bony prominences with pillows upon turning to make sure knees and feet are not pushing against each other, and if not contraindicated keep head of R1's bed below 30 degrees. On 01/23/23 at 11:00 AM, observation revealed R1 lying in bed on her left side in a fetal position due to contractures to her upper and lower extremities. There was a mattress along the wall of the left side of R1's bed. R1 was up against the mattress with her knees touching the mattress. R1 was dressed in a hospital gown with a sweater on her upper body. R1 did not respond to verbal stimuli. On 01/23/23 at 01:00 PM, observation revealed R1 laying in a fetal position on her left side. R1 was clear up against the mattress along the wall and the left side of her bed. R1 raised her head to her name and looked at this surveyor. On 01/23/23 at 03:30 PM, observation revealed R1 laying in a fetal position on her left side with her forehead and nose, hands, and knees against the mattress along the wall and the left side of her bed. On 01/23/23 at 10:30 AM, Administrative Nurse D stated that she had started taking pictures of R1's knee on 11/21/22 and that was when the area to R1's left knee was new. Administrative Nurse D stated she was unsure why the floor nurses did not monitor R1's knee wound better and notify the physician. Administrative Nurse D stated the wound care specialist company the facility has on staff monitor the EMR for pictures of wounds and when the wound care specialist saw the wound had deteriorated from 11/21/22, 12/19/22, and 01/03/22 when pictures had been taken the wound care specialist came to the facility on [DATE] personally to visualize the wound. The wound specialist ordered a dressing change every other day to R1's left knee. Administrative Nurse D stated that she herself ordered the supplies for the dressing change that day, but the dressing supplies did not arrive to the facility until 01/12/23. Administrative Nurse D stated she thought R1's left knee wound have happened, because R1 was up against the wall in her room and her left knee was rubbing against the wall. Administrative Nurse D stated someone, she did not know who or when, put a mattress against the wall between R1's bed and the wall to protect R1's knees. On 01/23/23 at 02:00 PM, Certified Nurse's Aide (CNA) M stated R1 was not on a turning/repositioning program, but she just did it when she was working because she knew R1 could not reposition herself. CNA M stated she did not know what R1's care plan said about repositioning. On 01/23/23 at 02:30 PM, Licensed Nurse (LN) G stated the nurses were covering the left knee wound to keep R1 from picking at it. LN G stated she did not know why the wound deterioration was not reported to the physician, because she was only there two days a week. The facility's Wound Treatment Management, policy, dated 01/01/20, documented it was the facility's policy to promote wound healing of various types of wounds, to provide evidence-based treatments in accordance with standards of practice and physician orders. In the absence of treatment orders, the licensed nurse will notify the physician to obtain treatment orders. The effectiveness of treatments will be monitored through on-going assessment of the wound. Considerations for needed modifications include lack of progression toward healing and changes in the characteristics of the wound. The facility's Skin Assessment policy, dated 01/01/20, documented it was the facility's policy to perform full body skin assessments as part of the facility's systematic approach to pressure injury prevention and management. A full body, or head to toe, skin assessment will be conducted by a licensed nurse or registered nurse upon admission/re-admission and weekly thereafter. The assessment may also be performed after a change in condition or after newly identified pressure injury. Facility staff are to note any skin conditions such as redness, bruising, rashes, blisters, skin tears, open areas, ulcers, and lesions. Assessments will be documented in the EMR and include date and time of the assessment, name and title of person completing the assessment, document observations, document type of wound, describe the wound (measurements, color, type of tissue in wound bed, drainage, odor, pain), and document other information as indicated. The facility failed to identify and provide appropriate interventions to prevent pressure ulcers and failed to involve the physician, implement treatment orders, and consistently monitor wound status to promote healing, and prevent infection. This deficient practice placed R1 at risk for hospitalization, infection, and long-term treatment for infection. The facility implemented the following corrections to address the immediacy which was verified on 01/24/23: 1. A facility wide skin sweep was completed on 1/23/23 to ensure that all active wounds in the facility were appropriately assessed and had current treatment. 2. The skin sweeps were reviewed by management nurses on 01/24/23 to ensure current pressure wounds were assessed and up to date with current assessments. 3. On 1/23/23, a Regional Consultant reviewed the Braden assessment for current residents. A preventative care plan was initiated for active residents and interventions placed on the [NAME] for direct care staff for focus on prevention of pressure ulcers. 4. On 1/23/23, a Regional Consultant reviewed resident orders for those with pressure wounds to ensure that they had current treatment in place. If the treatment was not effective, a nurse requested a new treatment. 5. The charge nurses, and management nurses notified the physician and families to ensure they were aware of the current pressure ulcers for each resident affected on 1/24/23 by 1000. 6. As of 1/24/23, facility was implementing shower sheets to be completed with resident's shower that nursing assistants document skin integrity concerns on to report to the charge nurse on duty; the charge nurse will complete the wound protocol and sign off and turn into nursing management. 7. The facility held an Ad Hoc QAPI meeting on 1/24/23. The Administrator, ADON, Regional Consultant, Resident Care Coordinator and Medical Director attended. After removal of the immediacy, the citation remained at a scope and severity of a G
Nov 2022 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

The facility identified a census of 61 residents. Based on record review, observation, and interview, the facility failed to prevent Resident (R) 1 from obtaining a burn while smoking a cigarette when...

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The facility identified a census of 61 residents. Based on record review, observation, and interview, the facility failed to prevent Resident (R) 1 from obtaining a burn while smoking a cigarette when R1 was not adequately supervised while smoking and the ember from the cigarette fell onto R1's stomach, burned a hole through his shirt, and R1 obtained a burn to the skin on his stomach measuring 1.5 centimeters (cm) by 1.4 cm. The facility further failed to ensure staff followed care plan interventions to prevent falls when on 11/20/22 at approximately 02:00 PM Licensed Nurse (LN) G attempted to stand R3 and pull up R3's pants when R3 did not have proper foot wear on. R3 fell into the night stand and obtaind a small cut to her head. This deficient practice placed R1 and R3 at increased risk of aviodable accidents and injuries. Findings include: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of chronic obstructive pulmonary disease (progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), atrial fibrillation (rapid, irregular heartbeat), and type 2 diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin). The Quarterly Minimum Data Set (MDS), dated 10/15/22, documented R1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated R1 had intact cognition. The MDS further documented R1 required limited to extensive assistance of two staff for bed mobility, transfer, dressing, toileting, personal hygiene, and bathing. The MDS also documented R1 received oxygen supplementation for seven days during the lookback period. The Activities of Daily Living Care Area Assessment, dated 07/21/22, documented R1 had recently been admitted to the facility from the hospital due to deconditioning. The CAA documented R1 was at risk for further decline in activities of daily living, falls, contractures, isolation, pressure ulcers, muscle atrophy, and incontinence. The Smoking Care Plan, dated 07/16/22, directed staff that R1 was a smoker, would not sustain any injury while smoking, and required supervision while smoking. The Smoking Assessment, dated 10/13/22, documented R1 had a score of 2 which indicated R1 required supervision with smoking and could not smoke independently. The Health Status Note, dated 11/18/22 at 03:45 PM, documented R1 had finished his therapy session and asked Consultant GG to go out to smoke a cigarette. Consultant GG acquired R1's cigarettes from the nursing station and assisted R1 into the court yard where other residents were smoking. Consultant GG then re-entered the facility doors and monitored for R1 to be finished smoking. Upon completing his cigarette, R1 was assisted back into the facility by Consultant GG. Consultant GG noted that R1 was holding his hands oddly over his upper abdomen. R1 was reluctant to let Consultant GG see his upper abdomen. Consultant GG noted R1 had a large hole burned in his shirt. R1 was taken to the charge nurse of the facility. R1 was assessed and the charge nurse noted a burn to R1's upper abdomen measuring 1.5 cm by 1.4 cm and was yellow/brown in color. No blister or open area noted to R1's upper abdomen. The Skin Assessment, dated 11/18/22, documented R1 had a burn on his upper abdomen measuring 1.5 cm by 1.4 cm. The assessment lacked any description of the burn. The Order Note, dated 11/18/22, directed staff to cleanse the wound to R1's upper abdomen burn wound with wound cleanser or soap and water and apply silver sulfadazine cream 1% and cover with non-stick dressing daily until healed. The Facility Incident Report, dated 11/21/22, documented R1 was finishing up therapy with Consultant GG and R1 asked to go outside to smoke. Consultant GG went to the nurse's station and obtained R1's smoking supplies and then assisted R1 outside to the smoking area. Consultant GG then went back in to grab his coat and while Consultant GG was getting his coat, R1 dropped a cigarette butt on his abdomen. The ash burnt a hole through R1's shirt, as R1's coat was not zipped up. Consultant GG notified the facility charge nurse of the incident. The Skin Assessment, dated 11/21/22, documented R1 had a burn on his upper abdomen measuring 4.08 cm by 2.8 cm. The assessment lacked any description of the burn. On 11/28/22 at 09:30 AM, observation revealed R1 sitting in his recliner watching television with his legs elevated. On 11/28/22 at 09:30 AM, R1 stated that he had asked Consultant GG to take him out to have a cigarette the other day and he had dropped his cigarette on his stomach and burned a hole into his shirt and obtained a burn to his upper abdomen. R1 stated there was no staff outside with him monitoring him while he smoked his cigarette. R1 lifted his shirt and revealed a bandage to his upper abdomen and stated the nurse had already changed the dressing today and he thought it was healing. On 11/28/22 at 10:30 AM, Consultant GG stated that he had not gone outside with R1 to monitor him while he smoked. Consultant GG stated that he stood inside and watched R1 smoke out of a 4 inch window pain at the door. Consultant GG stated R1 had his back to him and he did not see him drop the cigarette onto his stomach. On 11/28/22 at 02:30 PM, Administrative Nurse D, stated that she expected all residents who required supervision with smoking to be provided the appropriate staff supervision to prevent any accidents. The facility's undated Resident Smoking Policy, documented the facility would provide a safe and healthy environment for residents, visitors, and employees, including safety related to smoking. Residents who smoke will be further assessed, using the Resident Safe Smoking Assessment to determine whether or not supervision is required for smoking, or if the resident is safe to smoke at all. Any resident who is deemed safe to smoke, with or without supervision, will be allowed to smoke in the designated smoking areas (weather permitting), at designated times, and in accordance with his/her care plan. Nursing staff are required to confirm the resident's status in the smoking log before distributing smoking materials to the resident. All safe smoking measure will be documented on each resident's care plan and communicated to all staff, visitors, and volunteers who will be responsible for supervising residents while smoking. Supervision will be provided as indicated on each resident's care plan. The facility failed to provide R1 with adequate supervision while smoking. This deficient practice placed R1 at risk for pain and potential infection. - R3's Electronic Medical Record (EMR) recorded diagnoses of Huntington's Disease (rare abnormal hereditary condition characterized by progressive mental deterioration; a disabling central nervous system movement disorder), major depressive disorder (major mood disorder),and muscle weakness. The Quarterly Minimum Data Set (MDS), dated 11/14/22, documented R3 had a Brief Interview for Mental Status score of nine which indicated severe cognitive function. The MDS further documented R3 required extensive assistance of one staff with all activities of daily living. R3 was documented as not being stable during transfers and required staff assistance for stability. The Activities of Daily Living Care Area Assessment (CAA), dated 07/06/22 documented R3 required extensive assistance with bed mobility and was at risk for further decline in activities of daily living, falls, contractures and isolation. The Fall CAA, dated 07/06/22, documented R3 had balance problems and was at risk for falls and required nursing staff assistance with all activities of daily living. The Fall Care Plan, revised 11/21/22, directed staff to ensure R3 has on appropriate footwear (non-skid socks or rubber soled shoes) prior to all transfer or ambulation attempts. The Morse Fall Scale, dated 11/20/22, documented R3 was a high risk for falling. The Nurse's Note, dated 11/20/22 at 05:05 PM, documented during cares R3 had been in her wheelchair and went to lean forward to grab another object and fell forward hitting her head and causing a right eyebrow laceration which measured 2.5 centimeters (cm) by 0.75 cm. R3 stated that she fell when she was asked what happened. The Facility Incident Report, dated 11/21/22, documented on 11/20/22 at approximately 02:00 PM, Housekeeping Staff U was in R3's room cleaning while LN G was in the room providing cares for R3. Housekeeping staff U saw LN G stand R3 from her wheelchair to pull up her pants. R3 did not have non-skid socks on or rubber soled shoes on and fell forward into the night stand causing a cut to her right eyebrow. On 11/28/22 at 02:00 PM, Housekeeping Staff U stated that she saw LN G attempt to stand her out of her wheelchair to pull her attends and pants up. Housekeeping Staff U stated R3 had on slick socks and a slick floor and fell forward into the night stand causing a cut to her eyebrow. On 11/28/22 at 02:30 PM, LN G stated she was not aware of what kind of foot wear R3 had on her feet when she stood her up to pull R3's pants up when she fell. On 11/28/22 at 03:30 PM, Administrative Staff D stated she expected all of her staff to follow the residents care plans to prevent falls. The facility's Accidents and Supervision Policy, dated 02/01/20, documented the residents' environment remains as free of accident hazards as is possible and each resident receives adequate supervision and assistive devices to prevent accident. This includes: identifying hazards and risks, evaluating and analyzing hazards and risks, implementing interventions to reduce hazards and risks, and to monitor for effectiveness and modifying interventions when necessary. The facility failed to to ensure R3 was wearing non-skid socks or rubber soled shoes prior to transfer to prevent falls which placed R3 at increased risk for falls and related injuries.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

The facility identified a census of 61 residents with two residents reviewed for competent nurse staffing. Based on observation, interview, and record review, the facility failed to ensure Resident (R...

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The facility identified a census of 61 residents with two residents reviewed for competent nurse staffing. Based on observation, interview, and record review, the facility failed to ensure Resident (R) 2 was provided with competent nursing as evidenced by on 11/20/22 at approximately 12:40 PM Licensed Nurse (LN) H was observed by Certified Nurse's Aide (CNA) M in R2's room and LN G placed non prescribed essential oil to R2's gastric tube (g-tube - tube inserted into the stomach to deliver nutrition and medications for residents who cannot swallow) insertion site to treat bleeding. This placed R2 at risk for complications related to lack of quality care. Findings included: - R2's Electronic Medical Record (EMR) documented diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness on one half of the body), dysphagia (swallowing difficulty), and aphasia (condition with disordered or absent language function). The Quarterly Minimum Data Set (MDS), dated 09/21/22, documented R2 had a Brief Interview for Mental Status (BIMS) score of six which indicated R2 had severe cognitive deficit. The MDS further documented R2 required extensive assistance on one to two staff for bed mobility, transfer, eating, bathing, toileting, and personal hygiene. The MDS also documented that R2 received tube feedings per a gastric tube. R2 received more than 51% of his caloric intake from his g-tube and received more than 501 milliliters (ml) of his fluids through his g-tube. The Activity of Daily Living Care Area Assessment (CAA), dated 07/03/22, documented R2 required extensive assistance of two staff with bed mobility. R2 had a stroke that affected his speech and swallowing, and had a left above the knee amputation (surgical removal of limb) of his left leg. The Nutrition CAA, dated 07/03/22 documented R2 had a history of a stroke that affected his swallowing. R2 has pleasure feedings only with the bulk of his nutrition coming from g-tube feedings. The Dehydration CAA, dated 07/03/22, documented R2 was at risk for dehydration as he received all of his nutrition and fluid needs through a g-tube. The G-Tube Care Plan, revised 11/20/20, directed staff to monitor for signs and symptoms of g-tube becoming dislodged, infection at tube site, or tube dysfunction or malfunction. The Treatment Administration Record (TAR), dated 10/20/22, directed staff to cleanse R2's g-tube site with wound cleanser, pat dry, and leave open to air every shift. The Nurse's Note, dated 11/20/22 at 12:30 PM documented R2's g-tube had come dislodged and essential oils had come into contact with the g-tube site. The g-tube site was cleansed with wound cleanser and an abdominal dressing was placed and the director of nursing was notified. The Nurse's Note, dated 11/20/22 at 01:20 PM documented the Director of Nursing was notified of R2's g-tube got pulled out and essential oils had come into contact with the g-tube site. R2 did not complain of pain. R2's primary care physician was notified and a new order was received to transport R2 to the hospital emergency room for g-tube placement and further evaluation. The Nurse's Note, dated 11/20/22 at 05:41 PM documented R2 had returned from the hospital emergency department with a new g-tube placement. R2 denied pain or discomfort. The Facility Incident Report, dated 11/21/22, documented LN G and CNA M were in R2's room providing cares to him. R2's g-tube tubing broke in half and there was approximately six inches of tubing still inserted into R2's stomach. LN G pulled R2's g-tube out and the site started to bleed. LN G poured essential oils into the g-tube site and then patted it dry. On 11/28/22 at 01:30 PM, CNA M stated that she saw R2 bleeding from his g-tube site. She then saw LN G pour essential oils onto the g-tube site and pat it dry. CNA M stated she immediately reported what she saw to the other nurse on duty. On 11/28/22 at 02:30 PM, LN G G stated the g-tube was already dislodged when she went into R2's room to help provide cares.She declined to comment further. On 11/28/22 at 03:30 PM, Administrative Nurse D stated that LN G should have reported the g-tube breaking to R2's primary care physician and obtained orders for a new g-tube to be placed per R2's care plan. The facility's Care and Treatment of Feeding Tubes, dated 02/01/20, documented it was the policy of the facility to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. Direction for staff regarding the conditions and circumstances under which a tube is to changed will be provided: when to replace or change a feeding tube (generally as ordered/scheduled by the physician, when a long term feeding tube comes out unexpectedly or when the tube is worn or clogged); the importance of and frequency of inspecting the feeding tube and infusion plug to identify splits or cracks that could produce leakage; instances when a tube can be replaced within the facility and by whom, instances when a tube must be replaced in another setting (hospital); and notification of the practitioner when the need for a tube change arises unexpectedly. The facility failed to ensure LN G possessed the knowledge and skills necessary to provide care to R2, whose g-tube becasme dislodged and bled, which LN G treated with an unprescribed essential oil. This placed R2 at risk for complications related to the lack of compentent nursing staff.
Nov 2021 13 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to provide the necessary care and services to ensure the resident wore her leg immobilizer (a leg brace is a device used to immobilize a joint or body segment, restrict movement in a given direction, reduce weight bearing forces, or correct the shape of the body) during transfers as physician ordered for Resident (R) 33. Findings included: - R33's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had severely impaired cognition, required extensive assistance of two staff for bed mobility, and dependent upon two staff for transfers. The MDS documented the resident did not ambulate. The Activities of Daily Living (ADLs) Care Plan, dated 11/03/21, directed staff to place the knee immobilizer to the residents left lower extremity during transfers and check skin integrity at least daily. The Physician's Order, dated 08/27/21, directed staff to place the knee immobilizer to left lower extremity during transfers only and may remove it when the resident was in the bed or chair. On 11/10/21 at 10:40 AM, observation revealed Certified Nurse Aide (CNA) M and CNA O attached the sling (a flexible strap or belt used in the form of a loop to support or raise a weight) to the full mechanical lift (used to move those who are unable to stand on their own or whose weight makes it unsafe to move or lift them manually), lifted the resident and transferred her to her bed. Further observation revealed the leg immobilizer was not placed on the resident's leg. On 11/15/21 at 12:50 PM, observation revealed CNA N and CNA P attached the sling to the full mechanical lift, lifted the resident and transferred her to her bed. Further observation revealed the leg immobilizer was not placed on the resident's leg and the immobilizer was on top of the resident's dresser. On 11/15/21 at 12:50 PM, CNA N stated she had not used the immobilizer for over a month because she thought the resident did not use it anymore. On 11/15/21 at 02:20 PM, Licensed Nurse (LN) G stated the resident wore the immobilizer during transfers and documented in the medical record skin checks three times a day to make sure the immobilizer was not rubbing the resident's skin. On 11/15/21 at 02:00 PM, Administrative Nurse E stated if the immobilizer was ordered by the physician, staff were to follow the order. Upon request, a policy for following physician's order was not provided by the facility. The facility failed to follow a physician's order to use a leg immobilizer on R33 during transfers, placing her at risk for injury.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to provide reasonable accommodation of resident needs for one sampled Resident (R) 40, regarding a wheelchair footrest needing repaired or replaced. Findings included: - The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score nine, which indicated moderately impaired cognition. The MDS documented the resident required extensive assistance with activities of daily living (ADLs) except supervision with locomotion off unit and eating. The MDS documented the resident used a walker and wheelchair for mobility. The ADL Care Plan, revised on 10/27/21, documented the resident required staff assistance with ADLs except supervision with eating. The care plan documented the resident used a wheelchair and walker for mobility. On 11/09/21 at 11:04 AM, observation revealed the residents high back wheelchair's footrest had the edge unstitched along the front and down both sides approximately one inch with the foam padding coming out. On 11/15/21 at 08:57 AM, Therapy Staff (TS) II verified the above finding, stated he was unaware of it, and TS II stated it was his and maintenance responsibility to maintain the resident's wheelchair. TS II stated he would notify the hospice nurse and, in the meantime, would try to find R40 a different wheelchair. On 11/15/21 at 09:00 AM, Licensed Nurse (LN) H stated whenever staff find something that needs fixed, they write it on the clip board on the maintenance door. LN H stated if the problem was something broken staff would take it out of commission so no one would get hurt. On 11/15/21 at 01:52 PM, Administrative Nurse E stated she was not sure if the maintenance had a schedule regarding how often they check wheelchairs, but if staff found a problem, they contact maintenance in person right away or in the morning meetings. The facility Preventive Maintenance -Wheelchair policy, dated 10/25/19, documented it was the practice of the facility to develop and implement a preventive maintenance program to ensure wheelchairs are maintained in a safe and operable manner. The facility failed to ensure R40's wheelchair was in good repair, placing the resident at risk for skin tears.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

The facility had a census of 59 residents. The sample included 15 residents with three sampled for Medicare Part A Liability Notices. Based on record review and interview, the facility failed to provi...

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The facility had a census of 59 residents. The sample included 15 residents with three sampled for Medicare Part A Liability Notices. Based on record review and interview, the facility failed to provide one of three sampled residents (or their representative) the Advance Beneficiary Notices (ABN), forms 10055 and 10123 for discharge from skilled services, Resident (R) 37. Findings included: - The Medicare Advanced Beneficiary Notice (ABN) informed the beneficiary that Medicare may not pay future skilled therapy services and provided a cost estimate of continued services. The form included option for the beneficiary to (1) receive specified therapy listed, and bill Medicare for an official decision on payment. I understand if Medicare does not pay, I am responsible for payment, but can appeal Medicare. (2) receive therapy listed, but do not bill Medicare, I am responsible for payment for services. (3) I do not want the listed therapy services. The Notice of Medicare Non-Coverage (NOMNC) Form CMS-10123, and the Detailed Explanation of Non-Coverage which explained the appeals process. The facility lacked documentation R37 had been provided with CMS 10055 or CMS 10123 forms when the resident's skilled services ended 10/28/21, which informed the resident (or their representative) the estimated cost of skilled services if an appeal to Medicare was denied, leaving the resident responsible for payment of skilled services. On 11/15/21 at 05:15 PM, Social Services Staff X verified the facility had not provided R37 with the required Part A discharge notices. On 11/15/21 at 05:55 PM, Administrative Staff A verified staff should have ensured the resident received the appropriate forms before the discharge from Part A therapy. The facility failed to provide a Beneficiary Notice Requirement policy upon request. The facility failed to provide the resident (or their representative) the CMS-10055 and CMS-10123 forms when discharged from skilled services for R37, placing the resident at risk to make uninformed decisions for their skilled services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with four reviewed for accidents. Based on observati...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with four reviewed for accidents. Based on observation, interview and record review the facility failed to review and revise the care plan to prevent further falls for one sampled Resident (R) 36. Findings included: - R36's diagnoses included dementia (group of symptoms that affects memory, thinking and interferes with daily life), myelodysplastic syndrome (group of disorders resulting from poorly formed or dysfunctional blood cells. This causes tiredness, difficulty in breathing, pale skin, frequent infections, easy bruising and bleeding), osteoporosis (condition when bone strength weakens and is susceptible to fracture), and polyneuropathy (condition in which a person's peripheral nerves are damaged and affects the nerves in your skin, muscles, and organs). R36's Annual Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 12 which indicated moderately impaired cognition. The MDS documented the resident required supervision for locomotion and eating, extensive assistance of one staff for transfers, dressing, toilet use, hygiene, and extensive assistance of two staff for bed mobility. The MDS documented poor balance and the resident used a wheelchair. The MDS documented the resident had two or more non-injury falls, and one minor injury fall since the previous assessment. The Fall Care Area Assessment (CAA), dated 10/08/21, documented R36 had risk factors resulting from balance problems, moderately impaired cognition, and non-compliance with nursing recommendations for assistance with ADLs. R36 had falls during the assessment period, was at risk for fall related injuries, and received therapy. The Fall Care Plan, dated 09/03/21, documented R36 was at high risk for falls related to unsteady gait, non-compliance with transfer status, history of falls and decreased safety awareness. The Care Plan directed staff to ensure R36 wore appropriate footwear. The Fall Care Plan directed staff to provide auto-locks and anti-tip devices on R36's wheelchair, and non-skid strips in the bathroom. The Care Plan further indicated staff received education for frequent monitoring of R36 due to R36's non-compliance. The care plan lacked new or revised fall interventions for falls on 07/25/21, 09/17/21, 10/01/21, and 10/14/21. A Fall Note dated 07/10/21 at 05:53 PM recorded an unidentified nurse heard a noise in the hallway, responded and observed R36 on the floor in front of R36's wheelchair. R36's head faced downward and she had a laceration to her forehead which bled. The note recorded staff told the nurse R36 fell out of her wheelchair after she put her foot down while the staff member pushed her in the wheelchair. The note further documented R36 was sent to the emergency room for evaluation of the laceration. The Fall Investigation dated 07/10/21 documented a review of findings which included swelling above R36's right eye and around a laceration to R36's forehead. The investigation documented staff were educated not to push R36 in the wheelchair unless footrests were in place on the chair. A Fall Follow-Up Note dated 07/11/21 at 07:54 AM documented R36 had sutures to her forehead and mild swelling around the sutured area. It further recorded staff were educated not to push R36 in the wheelchair unless footrests were in place. On 11/15/21 at 09:48 AM, observation revealed R36 sat in her wheelchair in the hall by the nurse's medication cart. Her head was down, and her eyes closed. She had anti-rollback and anti-tip devices on wheelchair. No footrests were on the wheelchair. At 09:57 AM, Licensed Nurse (LN) H pushed R36, in her wheelchair, backward five feet and then forward three feet without placing the footrests on. At 10:08 am, R36 self-propelled her wheelchair back to the original place by the medication cart. A minute later R36 self-propelled her wheelchair down the hall and stopped outside the nursing offices. At 10:36 AM, observation revealed Administrative Nurse E wheeled R36 down the hall without footrests on while the toe of R36's right foot slid along the floor, and the left foot was approximately one inch above the floor. On 11/15/21 at 12:23 PM, observation revealed R36 independently propelled her wheelchair to the middle of the therapy room. Continued observation revealed Therapy Staff HH pushed R36 in her wheelchair at a moderately fast pace to the dining room, approximately 200 feet, without footrests. R36's right foot slid on floor at times, and her left foot hovered a half to one inch above the floor. On 11/15/21 at 01:22 PM, observation revealed Activity Staff Z pushed R36, in the wheelchair, from the dining room to R36's room. R36 held her feet approximately one to two inches off the floor. Activity Staff Z stated she asked R36 to lift her feet before starting, as sometimes R36 self-propelled her wheelchair, but Activity Staff Z knew R36 was tired. The facility's Care Plan Revision Upon Status Change policy, dated 02/01/20, documented the comprehensive care plan will be reviewed and revised as necessary when a resident experienced a status change. Care plans will be modified as needed and communicated to all staff involved in the resident's care. The facility failed to revise the care plan after R36 experienced several falls, placing the resident at risk for further falls due to lack of staff direction to prevent falls.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with seven reviewed for activities of daily living ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with seven reviewed for activities of daily living (ADLs). Based on observation, record review, and interview, the facility failed to provide the necessary services to maintain grooming, and personal hygiene for two sampled residents, Resident (R) 9, R46, and failed to provide bathing for R22. Findings included: - R46's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had moderately impaired cognition and required extensive assistance of one staff for dressing and limited assistance of one staff for toileting and personal hygiene. The ADL Care Area Assessment (CAA), dated 07/09/21, documented R46 was at risk for further decline in ADLs, falls, immobility, refused therapy and remained at a functional baseline. The ADL Care Plan, dated 08/13/21, directed staff to monitor, report a decline in abilities to assist with ADLs, and to provide assistance as needed. On 11/10/21 at 09:45 AM, observation revealed Certified Nurse Aide (CNA) M assisted the resident to the bathroom, pulled the resident's pants down and dried feces (waste material from the bowel) was hanging from the resident's perineum (area between the genitals and the anus). CNA M changed the resident soiled incontinence product, pants and shirt, stood the resident up and stated the resident performed her own personal hygiene. Further observation revealed the resident had not performed personal hygiene on herself, and when questioned the CNA, she assisted R46 to stand up, wet a brown paper towel and wiped the resident's buttocks, pulled up the resident's pants, and sat her in her wheelchair. On 11/15/21 at 07:55 AM, observation revealed the resident seated on the side of the bed as the CNA put a gait belt around her. The resident's shirt, pants, and pillow case were soiled with dried food and juice and the resident had her shoes on. On 11/15/21 at 08:00 AM, CNA N stated the resident had not had breakfast yet or any personal cares done on the resident since she came on shift at 06:00 AM and was just getting the resident up for the day. On 11/15/21 at 02:00 PM, Administrative Nurse E stated staff are to make sure the resident was clean prior to going to bed and staff should assist the resident with proper personal cares. The facility's ADL policy, dated 08/01/19, documented the facility would ensure a resident's abilities in adl's do not deteriorate unless deterioration was unavoidable and included the resident's ability to bathe, dress and groom themselves. The facility failed to ensure R46 received proper personal hygiene and care, placing the resident at risk for poor hygiene. - R22's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had intact cognition and required extensive assistance of one staff for bed mobility, transfers, toileting, and personal hygiene. The MDS documented bathing did not occur during the seven day lookback period. The ADL Care Area Assessment (CAA), dated 03/09/21, documented the resident was dependent upon staff for mobility and recently admitted due to a stroke. The CAA documented the resident was at risk for further decline in ADLs. The revised ADL Care Plan, dated 10/06/21, initiated on 08/17/21, documented the resident often refused showers and directed staff to continue to offer bathing and remind the resident on the importance of hygiene. The September 2021 Bathing Record documented the resident did not receive a bath or shower for the following days: 09/13/21-09/30/21- (18 days) The October and November 2021 Bathing Record documented the resident did not receive a bath or shower for the following days: 10/01/21-10/22/21- (22 days) 10/24/21-11/15/21- (22 days) On 11/09/21 at 09:56 AM, observation revealed the resident, covered up and in bed eating potato chips. Further observation revealed the resident's hair uncombed and the back smashed against her head. On 11/10/21 at 01:20 PM, observation revealed the resident, covered up in bed drinking a strawberry milkshake. Further observation revealed the resident's hair uncombed and dirty. On 11/10/21 at 09:45 AM, Certified Nurse Aide (CNA) M stated the resident often refused showers and staff would continue to ask her. On 11/15/21 at 02:00 PM, Administrative Nurse E stated the resident often refused showers and staff documented the refusals and offered a bed bath. The facility's ADL policy, dated 08/01/19, documented the facility would ensure a resident's abilities in adl's do not deteriorate unless deterioration was unavoidable and included the resident's ability to bathe, dress and groom themselves. The facility failed to provide R22 bathing services, placing the resident at risk for poor hygiene. - Resident (R) 9's Significant Change Minimum Data Set (MDS), dated [DATE], recorded R9 had a Brief Interview for Mental Status (BIMS) score of four which indicated severely impaired cognition. The MDS recorded R9 required extensive assistance with bed mobility, transfers and personal hygiene. The Activities of Daily Living (ADL) Care Area Assessment (CAA), dated 10/27/21, recorded R9 required moderate to extensive assistance with all ADL's. The Care Plan, dated 10/27/21 informed staff R9 required two assist with bed mobility, transfers and one assist with personal hygiene. The staff were to wash the resident's hands and face and change her clothing. Review of the ADL documentation for the months of August, September, October and November 1-10 recorded the staff provided personal hygiene for the resident. On 11/10/21 at 09:00 AM, observation revealed R9 seated in her wheelchair in the hallway. Further observation revealed R9 with brown dried stains on her purple sweatshirt, tops of both hands with brown dried substance, and fingernails jagged with a brown substance under the nails. On 11/10/21 at 01:40 PM, observation revealed R9 seated in her wheelchair in her room. Further observation revealed the resident still wearing purple sweatshirt with dried brown stains and dried yellow substance surrounding her mouth. On 11/15/21 at 08:30 AM, observation revealed R9 lying in her bed, the head of the bed slightly elevated, and a bed side table in front of the resident which had a carton of chocolate milk with a straw. Further observation revealed the carton of chocolate milk had spilled on the resident's hands and chest, and R9 stated, I need help. The surveyor informed the Certified Nurse Aide (CNA) N that R9 required assistance. On 11/15/21 at 09:05 AM, observation revealed R9 lying in her bed with the opened carton of chocolate milk which had spilled and was lying in R9's bed on its side. Further observation revealed R9's hands with brown substance on them and her shirt with brown stains. On 11/15/21 at 11:30 AM, observation revealed R9 seated in her wheelchair in the hallway. Further observation revealed R9 had on a shirt with brown stains, both hands with a brown substance and her hair uncombed. On 11/15/21 at 09:50 AM, CNA N verified R9 required assistance from direct care staff to wash her hands and face and change her clothing. On 11/15/21 at 10:40 PM, Administrative Nurse E verified the expectation of care for R9 was for the staff to assist R9 with washing her hands and face and changing her clothing as needed. The facility's Activities of Daily Living policy, dated 08/01/19, stated a resident who is unable to carry out ADL's will receive the necessary services to maintain grooming, and personal hygiene. The facility failed to provide personal hygiene for R9, placing her at risk for poor hygiene and an undignified appearance.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with four reviewed for accidents. Based on observati...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with four reviewed for accidents. Based on observation, interview and record review, the facility failed to implement interventions to prevent falls for Resident (R)36. This placed R36 at increased risk for falls and injuries related to falls. Findings included: - R36's diagnoses included dementia (group of symptoms that affects memory, thinking and interferes with daily life), myelodysplastic syndrome (group of disorders resulting from poorly formed or dysfunctional blood cells. This causes tiredness, difficulty in breathing, pale skin, frequent infections, easy bruising and bleeding), osteoporosis (condition when bone strength weakens and is susceptible to fracture), and polyneuropathy (condition in which a person's peripheral nerves are damaged and affects the nerves in your skin, muscles, and organs). R36's Annual Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 12 which indicated moderately impaired cognition. The MDS documented the resident required supervision for locomotion and eating, extensive assistance of one staff for transfers, dressing, toilet use, hygiene, and extensive assistance of two staff for bed mobility. The MDS documented poor balance and the resident used a wheelchair. The MDS documented the resident had two or more non-injury falls, and one minor injury fall since the previous assessment. The Fall Care Area Assessment (CAA), dated 10/08/21, documented R36 had risk factors resulting from balance problems, moderately impaired cognition, and non-compliance with nursing recommendations for assistance with ADLs. R36 had falls during the assessment period, was at risk for fall related injuries, and received therapy. The Fall Care Plan, dated 09/03/21, documented R36 was at high risk for falls related to unsteady gait, non-compliance with transfer status, history of falls and decreased safety awareness. The Care Plan directed staff to ensure R36 wore appropriate footwear. The Fall Care Plan directed staff to provide auto-locks and anti-tip devices on R36's wheelchair, and non-skid strips in the bathroom. The Care Plan further indicated staff received education for frequent monitoring of R36 due to R36's non-compliance. A Fall Note dated 07/10/21 at 05:53 PM recorded an unidentified nurse heard a noise in the hallway, responded and observed R36 on the floor in front of R36's wheelchair. R36's head faced downward and she had a laceration to her forehead which bled. The note recorded staff told the nurse R36 fell out of her wheelchair after she put her foot down while the staff member pushed her in the wheelchair. The note further documented R36 was sent to the emergency room for evaluation of the laceration. The Fall Investigation dated 07/10/21 documented a review of findings which included swelling above R36's right eye and around a laceration to R36's forehead. The investigation documented staff were educated not to push R36 in the wheelchair unless footrests were in place on the chair. A Fall Follow-Up Note dated 07/11/21 at 07:54 AM documented R36 had sutures to her forehead and mild swelling around the sutured area. It further recorded staff were educated not to push R36 in the wheelchair unless footrests were in place. On 11/15/21 at 09:48 AM, observation revealed R36 sat in her wheelchair in the hall by the nurse's medication cart. Her head was down, and her eyes closed. She had anti-rollback and anti-tip devices on wheelchair. No footrests were on the wheelchair. At 09:57 AM, Licensed Nurse (LN) H pushed R36, in her wheelchair, backward five feet and then forward three feet without placing the footrests on. At 10:08 am, R36 self-propelled her wheelchair back to the original place by the medication cart. A minute later R36 self-propelled her wheelchair down the hall and stopped outside the nursing offices. At 10:36 AM, observation revealed Administrative Nurse E wheeled R36 down the hall without footrests on while the toe of R36's right foot slid along the floor, and the left foot was approximately one inch above the floor. On 11/15/21 at 12:23 PM, observation revealed R36 independently propelled her wheelchair to the middle of the therapy room. Continued observation revealed Therapy Staff HH pushed R36 in her wheelchair at a moderately fast pace to the dining room, approximately 200 feet, without footrests. R36's right foot slid on floor at times, and her left foot hovered a half to one inch above the floor. On 11/15/21 at 01:22 PM, observation revealed Activity Staff Z pushed R36, in the wheelchair, from the dining room to R36's room. R36 held her feet approximately one to two inches off the floor. Activity Staff Z stated she asked R36 to lift her feet before starting, as sometimes R36 self-propelled her wheelchair, but Activity Staff Z knew R36 was tired. On 11/15/21 at 12:30 PM, Therapy Staff HH verified she and staff should place the resident's feet on footrests when pushing the resident in the wheelchair. On 11/15/21 at 02:16 PM, Administrative Nurse F verified staff should at least attempt to place R36's feet on footrests when they pushed or wheeled R36 in the wheelchair. On 11/15/21 at 03:09 PM, Administrative Nurse D verified staff should use footrests when pushing a resident in the wheelchair. The facility's Fall Prevention Program policy, dated 02/01/20, documented each resident would be assessed for the risks of falling and would receive care and services in accordance with the level of risk to minimize the likelihood of falls. The residents would be placed on the fall prevention program if high risk, and the plan of care would include frequent visual checks, interventions that address unique risk factors, and provide additional interventions including but not limited to assistive devices. Risk factors and hazards would be evaluated when developing the plan of care, interventions monitored for effectiveness, and plan of care revised as needed. The facility failed to ensure staff implemented footrests for R36 after identifying the lack of footrests and a contributing factor to a fall which resulted in a laceration. This deficient practice placed R36 at increased risk for additional falls and injuries related to falls.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R33's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had severely impaired cognition, required extens...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R33's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had severely impaired cognition, required extensive assistance of two staff for bed mobility, and dependent upon two staff for transfers. The MDS documented the resident required supervision of one staff for eating. The Nutrition Care Area Assessment (CAA), dated 04/30/21, documented the resident required assistance for meals and received a mechanically altered diet. The Nutrition Care Plan, dated 11/03/21, directed staff to monitor intake and dietary compliance, provide and serve the resident's diet as ordered, and monitor for pocketing, choking, coughing, and concerns during meals. The Physician's Order, dated 04/26/21, directed staff to serve the resident a regular diet with pureed (food that has been ground or blended into a creamy paste or liquid) texture. On 11/09/21 at 12:00 PM, observation revealed the noon meal consisted of hamburger gravy over mashed potatoes and zucchini medley. On 11/09/21 at 12:30 PM, observation revealed Certified Nurse Aide (CNA) Q took the resident's regular diet meal away and stated, This is the wrong tray and brought her another plate of pureed food. Further observation revealed the resident had eaten half of the regular diet and did not have any choking or coughing while eating. On 11/09/21 at 12:40 PM, Certified Nurse Aide (CNA) Q stated there were two trays to be delivered and she had accidentally grabbed the wrong tray which was a regular diet and not pureed. CNA Q verified the resident's diet order was on the tray and she should have made sure she grabbed the correct tray. On 11/15/21 at 02:00 PM, Administrative Nurse E stated staff should make sure the resident received the appropriate tray and the correct diet. The facility's Transmission of Diet Orders policy, dated 2017, documented the food and nutrition service department would receive written notification of a resident's diet order and staff follow the diet order. The facility failed to serve R22 the appropriate diet, placing her at risk for choking. The facility had a census of 59 residents. The sample included 15 residents, with five reviewed for nutrition. Based on observation, interview and record review, the facility failed to provide Resident (R) 21, who had a history of weight loss, her breakfast meal and physician ordered supplement with meals on a consistent basis. This placed R21 at risk for further weight loss and complications related to decreased nutrition. The facility failed to provide the correct diet to R33, who received a regular diet and had a physician order pureed diet. This placed R33 at risk for choking and aspiration. Findings included: - R21's Physician Order Sheet, dated 10/08/21, documented the resident had a diagnosis of protein calorie malnutrition. The admission Minimum Data Set Assessment (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score 10, which indicated moderately impaired cognition. The MDS documented the resident required extensive staff assistance with activities of daily living (ADLS). The MDS documented the resident had no or unknown weight loss or gain, and no swallowing or dental problems. The Nutritional Care Area Assessment (CAA), dated 04/28/21, documented the resident had a low body mass index (BMI-a measure of body fat based on height and weight). The CAA documented the resident had a surgical incision to her left hip and knee, received a regular diet, and was referred to the registered dietician (RD). The ADL Care Plan, revised on 10/27/21, documented the resident required staff assistance with set up when eating. The Continued Weight Loss Care Plan, revised on 10/27/21, instructed staff to honor the resident's food choices, provide her with a regular diet, regular texture, thin liquid with fortified food diet, and provide supplements as ordered. The Food Intake Form, from 10/15/21 to 11/12/21 documented the resident consumed the following at meals: breakfast-lack of documentation x 8 and 10. 51-75% x 10, 76-100% x 9, refused x 1 lunch- no refusals, lack of documentation x 6, 25-50% x 1, 51-75% x 7, 76-100% x 13 supper- no refusals, lack of documentation x 1, 26-50% x 1, 51-75% x 13, 76-100% x 8 The Snack Intake Form, from 10/16/21 to 11/12/21 documented the resident was offered a snack one time daily, on evening shift. The form documented the resident consumed the following: not applicable x 4, 0-25% x 19, refused x 3 and resident not available x 1. The Weight Tab in point click care documented the resident following weights: 08/03/2021 12:17 94.2 Lbs 09/06/2021 11:33 87.4 Lbs 10/04/2021 10:07 90.0 Lbs 11/05/2021 14:07 92.8 Lbs A Physician Order dated 09/03/21 at 12:00 PM, instructed staff to provide the resident a magic cup (a frozen protein and calorie supplement) with meals for weight management. A Physician Order dated 10/08/21 at 08:00 PM, instructed staff to offer the resident a high protein/high calorie snack between meals, three times a day, for weight loss management. On 11/10/21 at 08:30 AM, observation revealed the dietary cook handed a dietary aide a meal tray for the resident. The CNA reported the resident was not in the dining room and handed the tray back to a dietary aide through the kitchen entrance door. The dietary aide covered the items on the tray and placed the tray in the refrigerator. On 11/10/21 at 09:00 AM, observation revealed R21 sat in a wheelchair in her room and put her shoes on. No meal tray was observed. On 11/10/21 at 09:30 AM, observation revealed R21 sat in a wheelchair by her bed, fixed the bedspread, and moved items on her bed side table. No meal tray was observed in her room. On 11/10/21 at 09:43 AM, observation revealed R21 sat in a wheelchair, at the east side nurses' station, by the medication administration cart. R21 stated she was hungry to Certified Medication Aide (CMA) S and CMA S told R21 breakfast was over. CMA S informed R21 she would have to wait until lunch to eat, and it would be lunchtime soon. CMA S did not offer R21 a snack. On 11/10/21 at 09:47 AM, observation revealed Housekeeping Staff (HS) U and R21 in the dining room. HS U asked R21 if her breakfast was good this morning and R21 replied yes, she did not know what to do. HS U put the television on a cooking show, offered R21 a cup of coffee, and told Dietary Staff (DS) BB the resident would like some coffee. DS BB brought R21 a cup of coffee but did not offer the resident her breakfast meal tray or a snack. On 11/10/21 at 09:59 AM, observation revealed CMA T came to R21's table, visited with her but did not offer her anything to eat. On 11/10/21 at 10:28 AM, observation revealed R21 propelled in a wheelchair behind another resident, down the west hall. R21 stated out loud she would like something to eat, and she was so hungry. At 10:32 AM an unidentified therapist walked past both residents carrying a clipboard. R21 turned and asked the other resident was that food? On 11/10/21 at 12:44 PM, observation revealed R21 sat in a wheelchair at a dining room table. Staff served R21 broccoli, breaded fish, fried potato slices, 240 cubic centimeters (cc) lemonade, 200 cc coffee, and a brownie with whipped cream on top. R21 independently ate her noon meal without placing her fork down until she was done eating. No magic cup was served. On 11/15/21 at 08:24 AM, observation revealed R21 sat at the dining room table, and staff served her 200 cc coffee, 240 cc orange juice, a bowl of cream of wheat, scrambled eggs with sausage in them and one slice of toast. No magic cup was served. On 11/15/21 at 08:49 AM, review of R21's dietary card revealed the words magic cup in the left hand corner. On 11/10/21 at 11:00 AM, CMA T stated if a resident missed a meal, dietary staff would tell nursing staff. CMA T stated she was aware R21 did not have breakfast because R21 slept in. CMA T stated the resident refused her breakfast frequently and only took a couple of bites at lunch. On 11/10/21 at 10:18 AM, CMA R stated staff did not pass snacks to residents during the day shift. She further stated if a resident asked for a snack, staff provided one. CMA R stated the evening shift staff passed snacks. On 11/15/21 at 08:47 AM, DS BB verified R21 was not served a magic cup with her breakfast meal. DS BB stated she missed it on R21's dietary card . On 11/15/21 at 10:42 AM, CMA T stated if a resident was supposed to receive a magic cup, dietary staff placed it on the residents' meal tray. On 11/15/21 at 12:24 PM, Licensed Nurse (LN) I stated the nurse was responsible for recording the resident's magic cup consumption. LN I stated she did not visualize the amount consumed by the residents, the CNA reported the amount to the nurse and the nurse recorded it on the Medication Administration Record (MAR). On 11/15/21 at 01:54 PM, Administrative Nurse E verified staff did not pass snacks during the day shift. Administrative Nurse E said if a resident asked for a snack, staff provided the snack. She further stated there was always snacks available. Administrative Nurse E stated if a resident had a physician order to receive a snack, it should show up for the nurse to administer and the nurse should give the resident one. Administrative Nurse E stated the kitchen was responsible for providing R21 with her magic cup. The facility's Weight Monitoring policy, dated 02/01/20, documented the facility would utilize a systemic approach to optimize a resident's nutritional status including: identifying and assessing each resident's nutritional status and risk factors, evaluating/ analyzing the assessment information, developing and consistently implementing pertinent approaches, monitoring the effectiveness of interventions, and revising them as necessary. The facility failed to consistently provide R21 with a physician ordered high protein/high calorie snack between meals, three times a day and a magic cup with meals, which placed R21 at risk for further weight loss.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with one reviewed for feeding tube (medical device u...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents with one reviewed for feeding tube (medical device used to provide nutrition to people who cannot obtain nutrition by mouth, are unable to swallow safely, or need nutritional supplementation) care and services. Based on observation, interview, and record review the facility failed to ensure competent nursing practice during the administration of medications via the feeding tube for sampled Resident (R) 34. Findings included: - R34's Quarterly Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status score of 11, indicating moderately impaired cognition. The MDS documented the resident required extensive assistance of one staff for eating, weighed 181 pounds, and received 51% or more of his total calories through tube feeding. The MDS documented the resident received antidepressive (drug to mitigate depression) and opioid (narcotic pain drugs) medications. The Tube Feeding Care Plan, dated 10/06/21, directed staff to provide diet as ordered, total assistance with tube feeding and water flushes, and check placement of feeding tube before each use. R34 preferred to have his morning medication pass given via feeding tube as he was not fully awake at the time of administration. He preferred to have all other medications given by mouth. R34 received continuous tube feedings from 07:00 PM to 07:00 AM. The Physician Order, dated 08/22/21, directed staff may crush medications and give together. The Physician Orders, dated 10/08/21, included the following medications: Clonidine (for blood pressure control), 0.1 milligram (mg), via feeding tube Cyclobenzaprine (used short-term to treat muscle spasms), 5 mg, via feeding tube Gabapentin (for nerve pain), 300 mg, via feeding tube Plavix (anti blood clot drug), 75 mg, via feeding tube Lisinopril (for blood pressure control), 20 mg, via feeding tube Sertraline (anti depressive), 25 mg, via feeding tube Iron (mineral), 65 mg, via feeding tube ASA (mild pain reliever), 81 mg, via feeding tube Keppra (for seizures), 10 mg liquid, via feeding tube Prostat (liquid protein), 30 ml, via feeding tube Miralax (laxative), 17 grams, via feeding tube Tramadol (for pain), 15 mg, via feeding tube On 11/10/21 at 08:20 am, observation revealed Certified Medication Aide (CMA) R set up (took the medications out of their containers and placed together in a cup) R34's medications. Further observation revealed she crushed the pills, and mixed them with the liquid medication per Licensed Nurse (LN) H's direction. CMA R added 60 milliliters (ml) water to the medications. Continued observation revealed at 08:35 AM, CMA R took the medication mixture to LN H, who had been providing care in another area, and handed the medication mix to LN H. Observation revealed LN H took the medication mix to R34's room, checked placement of the feeding tube and flushed the feeding tube with 30 ml of water. LN H administered the mix of medications, which CMA R had given her, with 100 ml water to thin the mix. She flushed the tubing with 30 ml water after the medications. On 11/15/21 at 12:46 PM, Consultant Pharmacist (CP) GG stated all R34's medications were okay to be crushed and none of R34's medications would pose a concern when mixed. CP GG stated it was a best standard practice to only administer medications set up by yourself. On 11/15/21 at 03:09 PM, Administrative Nurse D stated the nurse should have prepared R34's medications herself, per professional standards. Upon request the facility did not provide a Medication Administration policy. The facility failed to ensure competent nursing practice during the administration of medications via the feeding tube for R34, when the nurse administered medications which had not been under her observation when set up.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with five reviewed for unnecessary medications. Bas...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with five reviewed for unnecessary medications. Based on observation, record review, and interview, the facility's Consultant Pharmacist failed to identify and report to the Director of Nursing, facility medical director, and physician an inappropriate diagnosis for the use of an antipsychotic medication (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) for one of five sampled residents, Resident (R) 53. Findings included: - R53's Medicare Five Day Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 10 which indicated moderately impaired cognition. MDS further documented R53 received an antipsychotic medication routinely. The Psychotropic Drug Use Care Area Assessment (CAA), dated 11/02/21, documented the resident had a diagnosis of dementia with behavioral disturbances (progressive mental disorder characterized by failing memory, confusion, with increased agitation)and received an antipsychotic medication routinely. The Medication Care Plan, dated 08/27/21, stated to monitor/document/report any changes in cognitive function, specifically changes in decision making ability, memory, recall and general awareness when receiving the antipsychotic medication. The Physician's Order, dated 08/27/21, directed staff to administer Seroquel (antipsychotic medication) 75 milligrams (mg) PO (by mouth) at bedtime for agitation (a state of anxiety or nervous excitement). Review of the Registered Pharmacist Monthly Review documented on 08/31/21 a recommendation to decrease the dose of the Seroquel but no recommendation of an appropriate diagnosis. The Black Box Warning (BBW-warning to alert consumers about serious or life-threatening medication side effects) documented this medication should not be used to treat behavioral problems in the elderly who have a diagnosis of dementia. Elderly residents with dementia have an increased risk for death with the use of Seroquel. It is to be used for Schizophrenia (a serious mental condition that affects how a person thinks, feels, and behaves) and Tourette's (a nervous system disorder involving repetitive movements or unwanted sounds). On 11/10/21 at 07:40 AM, observation revealed R53 lying on his low bed in his room with his eyes closed. On 11/15/21 at 09:10 AM, Administrative Nurse E verified R53 received Seroquel on a routine basis and the diagnosis for the use of the Seroquel was agitation. Administrative Nurse E verified agitation was not an appropriate diagnosis for the use of the Seroquel. The facility's Use of Psychotropic Drugs policy, dated 01/01/20, stated residents who use antipsychotic medications must have appropriate diagnosis for the use of the medication. The facility's Pharmacy Drug Regimen Review policy, dated 01/01/20 stated the drug regimen of each resident is reviewed at least once a month by a licensed pharmacist and includes a review of the residents' medical record. The pharmacist shall communicate any irregularities to the facility with written or verbal communication to the physician regarding the irregularities. The facility's Consultant Pharmacist failed to identify and report to the Director of Nursing, facility medical director, and physician, an inappropriate diagnosis for the use of Seroquel, placing the resident at risk for inappropriate use of an antipsychotic medication.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with five reviewed for unnecessary medications. Bas...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 59 residents. The sample included 15 residents, with five reviewed for unnecessary medications. Based on observation, record review, and interview, the facility failed to identify an inappropriate diagnosis for the use of an antipsychotic medication (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) for one of five sampled residents, Resident (R) 53. Findings included: - The Medicare Five Day Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of ten which indicated moderately impaired cognition. MDS further documented R53 received an antipsychotic medication routinely. The Psychotropic Drug Use Care Area Assessment (CAA), dated 11/02/21, documented the resident had a diagnosis of dementia with behavioral disturbances (progressive mental disorder characterized by failing memory, confusion, with increased agitation)and received an antipsychotic medication routinely. The Medication Care Plan, dated 08/27/21, stated to monitor/document/report any changes in cognitive function, specifically changes in decision making ability, memory, recall and general awareness when receiving the antipsychotic medication. The Physician's Order, dated 08/27/21, directed staff to administer Seroquel (antipsychotic medication) 75 milligrams (mg) PO (by mouth) at bedtime for agitation (a state of anxiety or nervous excitement). The Black Box Warning (BBW-warning to alert consumers about serious or life-threatening medication side effects) documented this medication should not be used to treat behavioral problems in the elderly who have a diagnosis of dementia. Elderly residents with dementia have an increased risk for death with the use of Seroquel. It is to be used for Schizophrenia (a serious mental condition that affects how a person thinks, feels, and behaves) and Tourette's (a nervous system disorder involving repetitive movements or unwanted sounds). On 11/10/21 at 07:40 AM, observation revealed R53 lying on his low bed in his room, eyes closed. On 11/15/21 at 09:10 AM, Administrative Nurse E verified R53 received Seroquel on a routine basis and the diagnosis for the use of the Seroquel was agitation. Administrative Nurse E verified agitation was not an appropriate diagnosis for the use of the Seroquel. The facility's Use of Psychotropic Drugs policy, dated 01/01/20, stated residents who use antipsychotic medications must have appropriate diagnosis for the use of the medication. The facility failed to identify the inappropriate use of Seroquel for R53, placing the resident at risk for side effects with the use of an antipsychotic medication.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R46's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had moderately impaired cognition and required e...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R46's Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had moderately impaired cognition and required extensive assistance of one staff for dressing and limited assistance of one staff for toileting and personal hygiene. The ADL Care Area Assessment (CAA), dated 07/09/21, documented R46 was at risk for further decline in ADLs, falls, immobility, refused therapy and remained at a functional baseline. The ADL Care Plan, dated 08/13/21, directed staff to monitor, report a decline in abilities to assist with ADLs, and to provide assistance as needed. On 11/10/21 at 09:45 AM, observation revealed Certified Nurse Aide (CNA) M assisted the resident to the bathroom, pulled the resident's pants down and dried feces (waste material from the bowel) was hanging from the resident's perineum (area between the genitals and the anus). CNA M changed the resident soiled incontinence product, pants and shirt, stood the resident up and stated the resident performed her own personal hygiene. Further observation revealed the resident had not performed personal hygiene on herself, and when questioned the CNA, she assisted R46 to stand up, wet a brown paper towel and wiped the resident's buttocks, pulled up the resident's pants, and sat her in her wheelchair. On 11/15/21 at 07:55 AM, observation revealed the resident seated on the side of the bed as the CNA put a gait belt around her. The resident's shirt, pants, and pillow case were soiled with dried food and juice and the resident had her shoes on. On 11/15/21 at 08:00 AM, CNA N stated the resident had not had breakfast yet or any personal cares done on the resident since she came on shift at 06:00 AM and was just getting the resident up for the day. On 11/15/21 at 02:00 PM, Administrative Nurse E stated staff are to make sure R46 was treated with respect and dignity. The facility's Promoting/Maintaining Resident Dignity policy, dated 01/01/20, documented staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. The facility failed to provide cares in a manner to promote and enhance quality of life, dignity, and respect for R46. The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for Resident (R) 9, R46 and 5 unsampled residents during dining. Findings included: - On 11/10/21 at 10:50 AM, observation revealed R9 lying in her bed. Further observation revealed Licensed Nurse (LN) G in the resident's room changing a dressing to R9's feet. The resident's door was open, R9's roommate seated in a wheelchair in the room, and the room divider curtain and window curtains were open. Further observation revealed two residents in wheelchairs looking in the room from the hallway. On 11/09/21 at 11:45 AM, during the dining observation, observation revealed five unsampled residents with coffee cups on the table and the residents each requested coffee during the meal. Further observation revealed dietary staff informed the residents requesting the coffee that only one pot of coffee was made and no more would be prepared. On 11/09/21 at 12:00 PM, observation revealed a resident requested coffee and dietary staff informed the resident the coffee pot was broken and they were unable to prepare coffee. On 11/09/21 at 12:10 PM, observation revealed a resident requested coffee and dietary staff informed the resident the coffee grounds stayed in the bottom of the pot and they were unable to make coffee. On 11/09/21 at 12:30 PM, Administrative Nurse E verified the coffee maker was broken and there was no coffee for the residents. The facility's Resident Rights policy, dated 08/01/19, stated the residents have the right to make choices about aspects of his or her life in the facility that are significant to the residents. The facility failed to provide dignity for R9 during a dressing change and for residents who requested to drink coffee for their meals, placing these residents at risk for an undignified experience.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility had a census of 59 residents. Based on observation, interview, and record review, the facility failed to store, prepare, and serve foods in a sanitary manner for the 42 residents who rece...

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The facility had a census of 59 residents. Based on observation, interview, and record review, the facility failed to store, prepare, and serve foods in a sanitary manner for the 42 residents who received food from the facility kitchen and in the dining room. Findings included: - On 11/09/21 at 08:00 AM, observation in the facility's kitchen revealed the three-door refrigerator contained the following items. a gallon sized bag with 1/2 a ham-undated a gallon sized bag with ham chunks-undated a gallon sized bag with uncooked roast dated 11/01/21 On 11/10/21 at 11:00 AM, observation revealed the refrigerator and freezer Temperature Logs missing temperatures for the days of 11/06, 11/07, 11/08/21. Further observation revealed the stove with black, baked on food particles inside the oven, various food particles on the bottom of the three-door refrigerator and three door freezer. Continued observation revealed dried brown liquid on the wall above the trash can. On 11/10/21 at 12:00 PM, observation revealed Dietary Staff (DS) DD used her gloved hands to touch the food on numerous resident plates and touch her mask, plate warmers and food cart without changing gloves. On 11/09/21 at 08:30 AM, Dietary Staff (DS) BB verified the food in the refrigerator was undated and removed the ham and the roast beef. On 11/10/21 at 01:00 PM, DS BB stated she had not made a cleaning schedule and was in the process of making one for dietary staff. DS BB stated DS DD should change her gloves before touching each plate of food and stated staff should take temperatures of the refrigerators and freezers every day. The facility's Cleaning and Sanitation of Dining and Food Service Areas policy, dated 2017, documented the nutrition and food services staff will maintain the cleanliness and sanitation of the dining and food service areas through compliance with a written comprehensive cleaning schedule. The facility's Food Storage policy, dated 2017 documented leftover food would be stored in covered containers or wrapped carefully and securely. Each item would be clearly labeled ad dated before refrigerated. All refrigerator units and all freezer units will always be kept clean and in good working condition. The facility failed to store food in a safe and sanitary manner for the 59 residents that resided in the facility and received meals from the facility kitchen, placing the residents at risk for food borne illness. - On 11/09/21 at 11:43 AM, observation revealed during noon meal service, Certified Nurse Aide (CNA) N, with ungloved hands, took the paper wrapper off R37's straw, touched the end of the straw where the resident placed her mouth, after touching other residents' plates, her shirt and other residents clothing. On 11/10/21 at 12:30 PM, observation revealed during noon meal service, CNA N with ungloved hands, took the paper wrapper off R51's straw, touched the end of the straw where the resident placed her mouth, after touching other residents' plates, her clothing , and another residents' clothing. On 11/15/21 at 02:50 PM, Dietary Staff (DS) BB stated staff are to wash their hands after touching potentially contaminated surfaces such as clothing, meal trays, wheelchairs or people, before handling another resident's meal service. Upon request the facility failed to provide a policy regarding touching contaminated objects before handling residents' meal service. The facility failed to distribute food in accordance with professional standards for food service safety for the residents who ate in the dining room, placing them at risk for foodborne illness. - On 11/09/21 at 11:40 AM, observation revealed Dietary Staff (DS) DD set up beverage glasses on a cart and then moved them by handling them with her fingertips on the rim and inside the top rim. Continued observation revealed at 11:43 AM, she picked up a used beverage pitcher she had dropped on the floor, did not wash her hands, and continued to set beverages on the dining tables for residents, handling the glasses by the top rim. DS DD readjusted the clothing protector for one resident and continued handing out beverages to other residents without washing her hands. During the dining service she adjusted her face mask several times between serving beverages, handled beverages by the top rim, without disinfecting her hands. After serving the residents in the dining room, she rearranged the glasses still on the cart by handling them by the top rim. At 11:52 AM, observation revealed DS DD wheeled a resident in a wheelchair to a table, touched the resident's back and another resident's back, and then served another resident his beverage without washing her hands. On 11/09/21 at 12:10 PM, observation revealed Certified Medication Aide (CMA) S touched a resident, held hands with one, and then handled three resident beverages by the lip surface without washing her hands first. On 11/09/21 at 12:38 PM, observation revealed DS DD adjusted her clothing, her face mask, touched her forehead, gathered three empty, soiled beverage glasses, then picked up the lemonade pitcher with her finger in the spout. She then served a resident his meal, handling his silverware and glass with her contaminated hands. The nurse manager in the dining room then reminded her to wash her hands. On 11/15/21 at 02:50 PM, DS BB verified staff are not to handle resident's glasses by the top rim or lip surface and staff are to wash their hands after touching potentially contaminated surfaces such as wheelchairs or people, before handling another resident's meal service. The facility's Food Safety and Sanitation policy, dated 2017, documented employees will follow sanitary practices and good personal hygiene at all times. The facility failed to serve meals to residents in the dining room in a sanitary manner, placing those residents at risk for infection.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to ensure the daily staff nursing schedule was post...

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The facility had a census of 59 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to ensure the daily staff nursing schedule was posted for two of three days of the onsite survey. Findings included: - On 11/09/21 at 08:00 AM and 11/15/21 at 09:49 AM (had Friday 11/12/21), the daily nurse staffing schedule was not posted for the correct day. On 11/15/21 at 11:02 AM, Certified Medication Aide (CMA) T verified the daily nurse staffing schedule had not been posted for the correct day and stated she was responsible for posting it during the week and on the weekend the nurse was responsible . On 11/15/21 at 02:18 PM, Administrative Nurse E stated the nurse staffing should be posted daily including the weekends. The facility's undated Nurse Staffing Posting Information policy, documented the policy of this facility was to make staffing information readily available in a readable format to residents and visitors at any given time. The nurse staffing information would be posted on a daily basis and would contain the following information: facility name, the current date, facility's current resident census, the total number and the actual hours worked by the following categories of licensed and unlicensed staff directly responsible for resident care per shift which includes registered nurse, licensed practical nurse/licensed vocational nurse. The facility failed to post the correct daily nurse staffing schedule for two of three days of the onsite survey, which placed the resident's at risk for not knowing how many staff would be providing them care.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 3 harm violation(s), $133,485 in fines. Review inspection reports carefully.
  • • 50 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $133,485 in fines. Extremely high, among the most fined facilities in Kansas. Major compliance failures.
  • • Grade F (8/100). Below average facility with significant concerns.
Bottom line: Trust Score of 8/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Kenwood View Healthcare And Rehabilitation Center's CMS Rating?

CMS assigns KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Kansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Kenwood View Healthcare And Rehabilitation Center Staffed?

CMS rates KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 48%, compared to the Kansas average of 46%.

What Have Inspectors Found at Kenwood View Healthcare And Rehabilitation Center?

State health inspectors documented 50 deficiencies at KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER during 2021 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 3 that caused actual resident harm, 45 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Kenwood View Healthcare And Rehabilitation Center?

KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by RECOVER-CARE HEALTHCARE, a chain that manages multiple nursing homes. With 82 certified beds and approximately 67 residents (about 82% occupancy), it is a smaller facility located in SALINA, Kansas.

How Does Kenwood View Healthcare And Rehabilitation Center Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER's overall rating (2 stars) is below the state average of 2.9, staff turnover (48%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Kenwood View Healthcare And Rehabilitation Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.

Is Kenwood View Healthcare And Rehabilitation Center Safe?

Based on CMS inspection data, KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Kansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Kenwood View Healthcare And Rehabilitation Center Stick Around?

KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER has a staff turnover rate of 48%, which is about average for Kansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Kenwood View Healthcare And Rehabilitation Center Ever Fined?

KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER has been fined $133,485 across 2 penalty actions. This is 3.9x the Kansas average of $34,414. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Kenwood View Healthcare And Rehabilitation Center on Any Federal Watch List?

KENWOOD VIEW HEALTHCARE AND REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.