BREWSTER HEALTH CENTER

1001 SW 29TH ST, TOPEKA, KS 66611 (785) 267-1666
Non profit - Church related 97 Beds Independent Data: November 2025
Trust Grade
85/100
#8 of 295 in KS
Last Inspection: June 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Brewster Health Center in Topeka, Kansas has a Trust Grade of B+, indicating it is above average and recommended for families considering care options. It ranks #8 out of 295 facilities in Kansas, placing it in the top half, and is the best option among 15 facilities in Shawnee County. However, the facility is experiencing a worsening trend, with the number of issues increasing from 7 in 2023 to 8 in 2025. Staffing is a strength here, rated 5/5 stars with a turnover rate of 46%, slightly below the state average of 48%, meaning staff are generally stable. Notably, there were no fines reported, which is a positive sign. On the downside, some concerns were identified during inspections. For example, insulin pens for two residents were not labeled correctly, risking ineffective medication. Additionally, there was a lack of evidence that required committee members attended quality assurance meetings, which could affect the quality of care. Lastly, the kitchen was found to have unsanitary conditions, with dirty air vents potentially risking foodborne illness for residents. Overall, while Brewster Health Center has strengths in staffing and no fines, families should be aware of the identified concerns.

Trust Score
B+
85/100
In Kansas
#8/295
Top 2%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
7 → 8 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Kansas facilities.
Skilled Nurses
✓ Good
Each resident gets 51 minutes of Registered Nurse (RN) attention daily — more than average for Kansas. RNs are trained to catch health problems early.
Violations
⚠ Watch
19 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 7 issues
2025: 8 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 46%

Near Kansas avg (46%)

Higher turnover may affect care consistency

The Ugly 19 deficiencies on record

Jun 2025 8 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0605 (Tag F0605)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R25's Electronic Medical Record (EMR) recorded diagnoses of dementia (a progressive mental disorder characterized by failing m...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R25's Electronic Medical Record (EMR) recorded diagnoses of dementia (a progressive mental disorder characterized by failing memory and confusion) and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). R25's Quarterly Minimum Data Set (MDS), dated [DATE], recorded R25 had severely impaired cognition. The MDS recorded R25 required staff assistance with most activities of daily living (ADL). The MDS recorded the resident received antipsychotic medication during the observation period. The Psychotropic Drug Use Care Area Assessment (CAA), dated 08/30/24, recorded R25 received antipsychotic medication and had dementia, anxiety, and depression diagnoses. R25's Care Plan, dated 05/21/25, recorded R25 received antipsychotic medication for the diagnosis of dementia with behaviors and staff were to monitor for side effects and effectiveness. The care plan documented the facility would consult with the pharmacist and physician to consider dose reduction when clinically appropriate. The Physician's Order, initial order date 06/03/25, directed the staff to administer Seroquel 25 milligrams (mg), take 12.5 mg once daily for diagnoses of anxiety and senile degeneration of the brain. R25's EMR lacked a documented physician rationale which included the unsuccessful attempts for nonpharmacological symptom management and risk versus benefits statement for the Seroquel use. On 06/10/25 at 10:00 AM, observation revealed R25 sat in a wheelchair dressed in street clothes and nicely groomed, in the living room. Continued observation revealed the resident watching TV with three other residents. On 06/09/25 at 03:25 PM, Administrative Nurse D verified the resident received Seroquel, an antipsychotic medication, with a diagnosis of anxiety with senile degeneration of the brain. Administrative Nurse D verified the facility had been working with the physician to get the appropriate diagnoses for the residents on antipsychotic medications. The facility's Medication Management policy dated 09/18/24, recorded the facility would ensure that all medications and biologicals were managed by the licensed nursing staff or medication aides in accordance with state standards of practice, and a medical care provider's order, each manufacturer's recommendations, and in a safe and sanitary manner. The policy recorded each resident who was prescribed psychotropic medications would have a medication review conducted for the desired response and possible side effects of the medication. The licensed nurse is responsible for communicating the evaluation of the medication to the physician or health care provider for follow-up action. Medications completed for review include antipsychotic medications, and documentation of the review by a pharmacist or contracted pharmacist review would be reviewed by the attending physician or the medical director. The facility identified a census of 75 residents. The sample included 18 residents, with six sampled residents who were reviewed for unnecessary medications. Based on observation, record review, and interview, the facility to ensure that Resident (R) 11, R17, and R25 were free from antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication use without a Centers for Medicare and Medicaid (CMS) appropriate indication for use. These deficient practices placed R11, R17, and R25 at risk of unnecessary medication administration and related complications. Findings included: - R11's Electronic Medical Record (EMR) documented diagnoses of dementia (a progressive mental disorder characterized by failing memory and confusion) and psychosis (any major mental disorder characterized by a gross impairment perception). R11's Annual Minimum Data Set (MDS) dated 12/30/24 documented she had a Brief Interview for Mental Status (BIMS) score of eight, which indicated moderately impaired cognition. R11 displayed no behavioral signs or symptoms of delirium (sudden severe confusion, disorientation, and restlessness) or psychosis. R11 the use of a walker or wheelchair to assist with mobility. R11 required supervision to partial assistance from staff for her daily functional abilities. R11 was dependent on staff for bathing. R11 received an antipsychotic and an antidepressant (a class of medications used to treat mood disorders) on a scheduled routine basis. R11's Psychotropic Drug Use Care Area Assessment (CAA) dated 12/30/24 documented R11 used an antipsychotic and an antidepressant and was at risk for adverse effects. Staff monitored R11 for drug effects and the physician would be notified as needed. A gradual dose reduction (GDR) would be completed when indicated. R11's Care Plan last revised on 03/31/25 directed staff that she used psychotropic (alters mood or thought) medications and to administer medications as ordered by the provider. The care plan directed staff to monitor R11 for side effects each shift. The care plan directed staff to consult with the pharmacy and the provider to consider dosage reduction when clinically appropriate at least quarterly. The care plan directed staff to discuss with the provider and the family regarding the ongoing need for use of medication. Staff were directed to review behaviors, interventions, and alternate therapies attempted and their effectiveness as per facility policy. The care plan directed staff to monitor, document, and report as needed any adverse reactions to Zyprexa (brand name for the medication olanzapine, an atypical antipsychotic primarily used to treat certain mental health conditions). The care plan directed staff to complete an Abnormal Involuntary Movement Scale (AIMS- a 12-item rating scale used to assess involuntary movements) assessment quarterly. R11's Orders tab of the EMR documented a physician's order dated 02/21/24 for Zyprexa 5 milligrams (mg) tablet, give one tablet by mouth two times a day for hallucinations (sensing things while awake that appear to be real, but the mind created). This order was discontinued on 02/21/24. R11's Orders tab of the EMR documented a physician's order dated 02/21/24 for Zyprexa 5 mg, give one tablet by mouth two times a day for anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear) as evidenced by hallucinations. This order was discontinued on 04/29/25. R11's Orders tab of the EMR documented a physician's order dated 04/29/25 for Zyprexa 5 mg tablet to be given by mouth twice daily for hallucinations. This order was discontinued on 05/27/25. R11's Orders tab of the EMR documented a physician's order dated 05/27/25 for Zyprexa 5 mg tablet to give one tablet by mouth two times a day for psychotic disorder with delusional thinking-associated agitation. The Note to Attending Physician/Prescriber recommendation dated 04/09/25 in the EMR documented this resident was currently taking Zyprexa 5mg twice daily with a diagnosis of anxiety (resident has dementia). Per CMS guidelines, only Food and Drug Administration (FDA) approved indications were allowed for the continued use of antipsychotics in patients with dementia due to the increased rate of mortality and risk for other significant adverse effects. Please consider a trial reduction of Zyprexa to 2.5 mg twice daily to reduce inappropriate antipsychotic use and provide a clinical rationale for using this medication for this indication. If no changes were warranted, please provide a clinical rationale, along with a risk versus benefit statement. The 04/11/25 signed providers' response located under the Misc. tab of the EMR to the 04/09/25 Note to Attending Physician/Prescriber recommendation with the clinical rationale for use of the medication was this medication was effective for delusional thinking manifested by agitation and aggression. Continue the medication as ordered, risk/benefit statement: the benefit was clearer thinking, decreased agitation, and increased quality of life. The risk was increased sedation and weight gain. The benefit outweighs the risk. On 06/10/25 at 09:27 AM, staff assisted R11 to the toilet. R11 ambulated with the use of a walker. On 06/10/25 at 10:05 AM, Consultant GG stated the antipsychotic medications had been a topic that had been addressed monthly in QAPI. The facility, herself, the pharmacist, and the families had been making every effort to eliminate the use of antipsychotic medications without an appropriate indication. Consultant GG stated the problem mostly came down to the families wanting the resident to continue the medication. On 06/11/25 at 12:10 PM, Consultant HH stated the facility, herself, and the medical director had been holding monthly meetings about the antipsychotic medications. Consultant HH stated it had been a group effort to get the antipsychotic medications gone, however, the families a lot of the time were the ones that wanted the resident to remain on the medications. Consultant HH stated she continued to work with the facility, medical director, and providers to ensure an appropriate indication for use was used, but that was not always possible. The facility's Medication Management policy dated 09/18/24 documented each resident who was prescribed psychotropic medications would have a medication review conducted for the desired responses and possible side effects of the medication. Each antipsychotic medication should be reviewed on a separate Psychotropic Medication Review form from the contracted pharmacy. Documentation of the review was completed by the pharmacist or pharmacy consultant and reviewed by the attending physician or medical director as defined by the pharmacy review process. The facility's consultant pharmacist would review the medication regiment of each resident upon admission, at least monthly or upon request for adverse consequences related to current medications. Findings and recommendations would be reported to the facility Administrator, Director of Nursing, the attending physician, and the medical director. The attending physician must document that the identified irregularity had been reviewed and what if any, action had been taken to address it. The facility's Behavioral Health policy dated 02/28/25 documented that psychotropic medications should only be prescribed when non-pharmacological interventions had been proven insufficient and there was a clear clinical indication. The orders must have a proper diagnosis, dosage, duration, and expected outcomes. A gradual dose reduction (GDR) must be attempted at least every six months unless contraindicated. - R17's Electronic Medical Record (EMR) documented diagnoses of dementia (a progressive mental disorder characterized by failing memory and confusion), psychosis (any major mental disorder characterized by a gross impairment perception), and congestive heart failure (CHF - a condition with low heart output and the body becomes congested with fluid). R17's Annual Minimum Data Set (MDS) dated 07/10/24 documented she had a Brief Interview for Mental Status (BIMS) score of four, which indicated severely impaired cognition. R17 required partial to substantial assistance from staff for her daily functional abilities. R17 received an antipsychotic and an antidepressant (a class of medications used to treat mood disorders) on a scheduled basis. R17 required supplemental oxygen therapy. R17's Psychotropic Drug Use Care Area Assessment (CAA) dated 07/15/24 documented she received an antidepressant medication related to depression and an antipsychotic medication for anxiety. R17 was at risk for adverse side effects. R17's Care Plan last revised on 06/10/25 directed staff that she took an antipsychotic medication related to inconsolable crying, fretting, and pacing. The Care Plan directed staff to always assess for and incorporate nonpharmacological interventions to alleviate room temperature discomfort, hunger, thirst, boredom, chair or bed discomfort, and toileting issues. The Care Plan directed staff to consider pharmacological interventions using medications other than antipsychotics, such as pain medication, observing for lessening behaviors, and collaborating with the interdisciplinary team. The Care Plan directed staff to discuss a reduction in dosing when target behaviors were absent and were easily altered for a specified period, but no less than quarterly. The Care Plan directed staff to discuss and educate the resident on the need to prescribe the medication, including discussion of benefit/risk issues. The Care Plan directed staff to monitor and identify potential side effects of the selected medication and monitor for clinical appearance. The Care Plan directed staff to monitor R17's social interactions, participation in activities, and self-care, as well as the frequency and intensity of symptoms; document benefits/risks, including the impact of medication on behaviors. R17's Orders tab of the EMR documented a physician's order dated 02/21/24 for Seroquel (an antipsychotic medication) 12.5 milligrams (mg) by mouth one time a day for anxiety as evidenced by inconsolable concerns, crying, fretting, and pacing. This order was discontinued on 04/11/25. R17's Orders tab of the EMR documented a physician's order dated 04/25/25 for Seroquel 12.5 mg by mouth one time a day for anxiety as evidenced by inconsolable concerns, crying, fretting, and pacing. The Note to Attending Physician/Prescriber recommendation dated 03/12/25 in the EMR documented that R17 currently took Seroquel 12.5 mg twice daily with a diagnosis of anxiety (resident has dementia). Per CMS guidelines, only Food and Drug Administration (FDA) approved indications were allowed for the continued use of antipsychotics in patients with dementia due to the increased rate of mortality and risk for other significant adverse effects. Please consider a trial reduction of Seroquel to reduce inappropriate antipsychotic use and provide a clinical rationale for using this medication for this indication. If no changes were warranted, please provide a clinical rationale, along with a risk versus benefit statement. R17's Misc. tab contained the 03/14/25 physician's response to the 03/10/25 Note to Attending Physician/Prescriber that documented that a trial dose reduction was not appropriate at that time. The clinical rationale for the use was the medication was currently effective for sleep and worked on a therapeutic plan. The continuation of the medication benefited her sleep, decreased her anxiety, and decreased her aggressions. The risk was increased sedation and increased weight gain. The benefit outweighs the risks. R17's 04/09/25 provider Medication Regimen Review in the Misc. tab of the EMR documented a review of the Pharmacy Consultant's medication recommendations. R17 was currently taking Seroquel 12.5 mg nightly. It was reduced from 25 mg on 03/17/25 with no untoward consequences. Consider a discontinuation at this time. R17 was seen in her room and appeared comfortable with no distress. The Pharmacy Consultant's recommendations had been seen and reviewed in the chart as well as spoke with the appropriate staff and family to make my determination. Agree with the Pharmacy Consultant's recommendations: The resident has done well and would discontinue the medication and monitor the resident closely. R17's 04/25/25 provider Medication Regimen Review in the Misc. tab of the EMR documented a review of the Pharmacy Consultant's medication recommendations. On 04/09/25 a communication was received regarding a potential for gradual dose reduction (GDR). R17 was taking Seroquel 12.5 mg nightly. The Seroquel was reduced from 25 mg on 03/17/25 with no untoward consequences. Consideration was requested to discontinue the Seroquel. This was done effective 04/11/25. On 4/22/25, a communication was received from the nursing staff that R17 was consistently up all night and day, and was confused, anxious, angry, crying, and scared. This provider spoke with the neighborhood manager, who reviewed entries in the behavior documentation and per her review 4/12- current Insomnia, physical aggression, crying wandering, refusal of care, anxiety, not participating in activities, decreased intake at meals. Physical Exam: The patient seen in the room, appeared comfortable with no distress. The Pharmacy Consultant's recommendations had been seen and reviewed the chart as well. Have spoken with the appropriate staff and the family to make my determination. It appears that it was not in R17's best interest to discontinue the Seroquel. This is the 3rd attempt to gradually wean and the 3rd failure. At this time the Seroquel will be restarted at 12.5 mg daily. On 06/10/25 at 10:05 AM, Consultant GG stated the antipsychotic medications had been a topic that had been addressed monthly in QAPI. The facility, herself, the pharmacist, and the families had been making every effort to eliminate the use of antipsychotic medications without an appropriate indication. Consultant GG stated the problem mostly came down to the families wanted the resident to continue the medications. On 06/11/25 at 12:10 PM, Consultant HH stated the facility, herself, and the medical director had been holding monthly meetings about the antipsychotic medications. Consultant HH stated it had been a group effort to get the antipsychotic medications gone, however, the families a lot of the time were the ones that wanted the resident to remain on the medications. Consultant HH stated she continued to work with the facility, medical director, and providers to ensure an appropriate indication for use was used, but that was not always possible. The facility's Medication Management policy dated 09/18/24 documented each resident who was prescribed psychotropic medications would have a medication review conducted for the desired responses and possible side effects of the medication. Each antipsychotic medication should be reviewed on a separate Psychotropic Medication Review form from the contracted pharmacy. Documentation of the review was completed by the pharmacist or pharmacy consultant and reviewed by the attending physician or medical director as defined by the pharmacy review process. The facility's consultant pharmacist would review the medication regiment of each resident upon admission, at least monthly or upon request for adverse consequences related to current medications. The findings and recommendations would be reported to the facility Administrator, Director of Nursing, the attending physician, and the medical director. The attending physician must document that the identified irregularity had been reviewed and what if any, action had been taken to address it. The facility's Behavioral Health policy dated 02/28/25 documented psychotropic medications should only be prescribed when non-pharmacological interventions had been proven insufficient and there was clear clinical indication. The orders must have a proper diagnosis, dosage, duration, and expected outcomes. A gradual dose reduction (GDR) must be attempted at least every six months unless contraindicated.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents, with one reviewed for abuse. Based on observation, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents, with one reviewed for abuse. Based on observation, record review, and interview, the facility failed to ensure staff reported and investigated the physical incident between R63 and R66. This placed the residents at risk for ongoing abuse and/or mistreatment. Findings included: - R63's Electronic Health Record (EHR) revealed diagnoses of dementia (a progressive mental disorder characterized by falling memory, and confusion), major depressive disorder (major mood disorder which causes persistent feelings of sadness), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). R63's Quarterly Minimum Data Set (MDS), dated [DATE], recorded R63 had severely impaired cognition. The MDS recorded he required staff assistance for transfers and activities of daily living (ADL.) The MDS further documented R63 had no behaviors and had two falls and no injuries. R63's Care Plan, dated 05/14/25, recorded R63 requires staff assistance with most ADL cares. R63's Care Plan documented the resident ambulates with a walker but will try to ambulate without the use of the walker. The resident does not like someone walking directly beside him due to not liking others being in his personal space, staff to walk within reaching distance for the resident's safety. The care plan documented the resident was restless, combative, and received antipsychotic medications. The care plan directed staff to watch for targeted behaviors that include pacing, wandering, disrobing, inappropriate response to verbal communication, violence/aggression towards staff and others, and document per facility protocol. The Nurse's Note, dated 05/13/25 at 04:44 AM, documented resident was noted with increased anxiety on the evening shift and some physical aggression as well. The nurses' notes documented R63 would not use his walker and insisted on ambulating unassisted for short distances. R63 kept going to different seats in the living room area. R63 moved to different residents, trying to sit in the seats those residents were already seated in. R63 did try to push R66 (severely cognitively impaired resident) at one point and did actually touch her chest. Staff intervened immediately and R63 was assisted back to his room. The notes documented he has come out a few more times on the night shift, and he cannot stay long in one spot. The notes documented staff continued to monitor and check R63 frequently. On 06/10/25 at 04:00 PM, observation revealed R63 stood in front of his walker on the Meadowlark unit hall and staff was standing 1:1 with the resident. Continued observation revealed that R63's wife was seated in the dining room adjacent to the hall and the resident walked over to his wife and firmly put his hands on her walker, looked directly at her, and said something that was word salad. Staff intervened and directed R63 away from his wife and the wife stood and quickly ambulated out of the unit. On 06/10/25 at 03:05 PM, Administrative Staff A and Administrative Nurse D stated they had not been informed of R63's resident-to-resident incident on 05/11/25 and the staff should report an incident involving a resident-to-resident altercation to the unit supervisor and administration and an investigation would be completed along with witness statements and reports to the state if needed. Administrative Staff A and Administrative Nurse D verified the facility had an Abuse Neglect Exploitation Inservice in April 2025, and the nurse who failed to report the incident attended the in-service. The facility's Reporting Abuse, Neglect, or Misappropriation policy, dated 06/05/24, documented the policy of the facility that abuse allegations (abuse, neglect, exploitation, or mistreatment, including injuries of unknown source, and misappropriation of resident property are reported per Federal and State law. The facility would ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of residents' property, are reported immediately, but not later than 2 hours after the allegation is made, if the event that caused the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that caused the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials including to the State Survey Agency and adult protective services in accordance with State law through these established procedures. In addition, local law enforcement would be notified of any reasonable suspicion of a crime against a resident in the facility per agreement with the local law enforcement agency. All employees are expected to report all actual or potential incidents of abuse, neglect, or misappropriation of a resident's property immediately to their team leader, the Administrator, or the State Agency Complaint hotline. The facility reviews all actual or potential incidents involving residents who live in the facility through the multi-disciplinary team. The policy documented all employees and volunteers are educated during new-employee orientation and at least annually concerning their responsibility to immediately report any abuse, neglect, or exploitation they witness, are aware of, or suspect to the Administrator and to the State any abuse or neglect they witness, are aware of or suspect. The DON, Administrator, or other designated investigating individual would begin their own internal investigation and notify the State Agency within twenty-four hours of cooperating with the investigative agency.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0628 (Tag F0628)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on interview and record review, the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on interview and record review, the facility failed to notify the State Long term Care Ombudsman (LTCO) of Resident (R) 34's facility-initiated discharge to the hospital. This placed R34 at risk for impaired rights. Findings included: - R34's Electronic Health Record (EHR) revealed diagnoses of chronic kidney disease (longstanding disease of the kidneys leading to renal failure) with behavioral disturbance, osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), and encephalopathy (inflammatory condition of the brain.) R34's 5 Day scheduled Minimum Data Set (MDS), dated [DATE], recorded R34 had severe cognitive impairment (problems with thinking, learning, remembering, and using judgment.) The MDS recorded she required extensive staff assistance with transfers and activities of daily living (ADL). The MDS documented the resident had frequent incontinence and ambulated with a walker and wheelchair. The Care Area Assessment (CAA), dated 07/25/24, recorded R34 required staff assistance with ADLs due to impaired functional ability. The CAA documented the resident had incontinence of urine with a diagnosis of chronic kidney disease and required assistance with toileting transfers and hygiene. R34's Care Plan, dated 04/23/25, recorded R34 required staff assistance with most ADL care. R34's Care Plan documented the resident required staff assistance with incontinent cares and assistance. The care plan documented staff were to allow the resident privacy when using the restroom, however, stay near the bathroom and ready to provide assistance when R34 required it. The care plan documented R34 had the potential for falls related to needing assistance with ADL and staff would encourage her to call for assistance when needed. On 05/20/25 at 03:25 PM, Nurse's Notes documented R34 complained of hoarseness and the staff notified the physician, and received an order for a Coronavirus disease Covid (a contagious respiratory illness caused by the SARS0CoV-2 virus) test, to increase fluids, and saltwater gargle three times a day for three days was received. The Covid test results were negative. On 05/21/25 at 12:07 PM, Nurses Notes documented R34 had a change in mental status and was not helping staff with routine cares and was unable to help with transfers that she normally would help with. The note documented staff notified the physician and she came to the facility to examine R34 and stated the resident was just slow this morning. At 11:30 AM the speech therapist notified the nurse R34 leaned to the left and drooled from her mouth. The physician was notified and ordered R34 to be sent to the hospital for evaluation. The [NAME] Power of Attorney (DPOA) agreed to send R34 to the hospital for evaluation. At 11:57 AM the facility called for an ambulance transport, and they arrived at 12:10 PM. The resident left the facility at 12:17 PM. On 05/21/24 at 05:30 PM, Nurse's Notes documented the hospital called the facility stating R34 would be admitted to the hospital for a Urinary Tract Infection (UTI) and Para Influenzas 2 (one of the four types of human parainfluenza viruses (HPIVs) viruses that cause upper and lower respiratory illnesses). On 05/24/25 at 11:40 AM, Nurse's Notes documented the resident was admitted back to the facility at 11:00 AM, per facility van, and in a wheelchair. R34 was alert and oriented and was placed on contact precautions until 05/29/25. The physician and the DPOA were notified of the resident's readmission. R34's clinical record lacked documentation staff notified the LTCO of R34's discharge from the facility. On 06/10/25 at 08:25 AM, Administrative Staff A stated they do not send any notification of discharge to the Ombudsman regarding the resident discharge. Administrator Staff A stated they sent the Assisted Living Residents' discharge to the Ombudsman but did not and have not sent any long-term Care Residents to the Ombudsman but would start. The facility's Admission, Discharge and Transfer, policy, dated 06/05/24, documented the transfer out of the facility and discharge includes movement of a resident to a bedroom outside of the certified neighborhoods of the facility whether the bed is on a larger facility campus or not. The policy documented if/when staff mandates a transfer out of the facility or discharge from the facility, staff will document the reason(s) and for conditions under which the resident is mandated to transfer out of the facility or be discharged and the method(s) for transitioning the responsibility for the resident's care from one clinical, organization, program or service to another, in addition, the following document documentation requirements include the basis of the transfer and the specific resident need(s)that cannot be met at the facility. The policy documented the facility staff would document in the clinical record the discharge information provided to the resident and the receiving organization. The policy documented if applicable; the basis for the transfer, specific needs that could not be met by the facility, the facility attempts to meet the needs of the resident, a physician progress note to include why the resident needs to be transferred or discharged , why the facility cannot meet the needs of the resident, what services the resident needs following discharge that cannot be met by the facility, and the reason for transfer, discharge, or referral. The policy documented the State Ombudsman would be notified of any/all facility-initiated discharges for assistance with transition and support for the resident and representative.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to develop a comprehensive plan of care for Resident (R) 28 for Care Area Assessments (CAA) triggered from the Minimum Data Set (MDS). This placed R28 at risk for resident-centered unmet care needs. Findings included: - R28's Electronic Medical Record (EMR) documented diagnoses of displaced fracture (broken bone) of the greater trochanter (hip joint area) of the right femur (thigh bone), malignant (cancer) neoplasm (tumor) of the mouth and mandible (lower jawbone), laceration (cut) without foreign body of right forearm, and spinal stenosis (degenerative condition of the spine that could cause weakness and loss of use of extremities). The admission Minimum Data Set (MDS), dated [DATE], documented that R28 had intact cognition, no delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment in reality perception), or exhibited behaviors. R28 had a functional range of motion impairment of one side lower extremity and required supervision or touching assistance with toileting, upper and lower body dressing, putting on and taking off footwear, personal hygiene, transfers, and walking ten to 50 feet. The MDS further documented a walker and a wheelchair used for mobility. R28 had occasional incontinence of urine and frequent incontinence of bowel, and had almost constant pain which occasionally affected sleep. The MDS further documented that R28 had a fall in the prior month and six months before admission, with a fracture related to a fall. R28 had speech, occupational, and physical therapy services. R28 had complaints of difficulty or pain when swallowing and received opioids (medication used to treat pain), antiplatelet (medication that prevents blood clots), and anticonvulsant (drugs used to prevent seizures or abnormal electrical activity in the brain). The Cognitive Loss/Dementia (a progressive mental disorder characterized by failing memory and confusion) Care Area Assessment (CAA), dated 05/29/25, documented R28 had times of poor cognition, staff provided cuing, reminders, and assistance with decisions as needed. The Functional Abilities CAA, dated 05/29/25, documented R28 needed staff assistance to complete activities of daily living. Staff assisted as needed with all the cares. R28 had therapy services to improve strength and endurance. The Urinary Incontinence CAA, dated 05/29/25, documented R28 at times had bladder incontinene and was at risk for skin breakdown and infection. Staff assisted with all toileting and incontinent care as needed. The Psychosocial Well-Being CAA, dated 05/29/25, documented R28 was at risk for social isolation and situational depression. Staff to continue to offer/encourage R28 to participate in activities of interest. The Falls CAA, dated 05/29/25, documented R28 had impaired mobility, a recent fall with fracture, at risk for falling. Staff assist with all activities of daily living and care as needed. R28 had therapy to improve strength and endurance. The Nutritional StatusCAA, dated 05/29/25, documented R28 had a mechanically altered diet, which could lead to loss of appetite, weight loss, and malnutrition due to taste, texture, and appearance. The Pain CAA, dated 05/29/25, documented R28 had times of pain, and medication was received as ordered to control pain. R28 had pain assessed daily and as needed. The Dental Care CAA, dated 05/29/25, documented R28 had a diagnosis of mandible cancer and reported mouth pain. Staff were to assist with all oral care as needed. Weight and oral intake were monitored. The physician was notified as needed, and medications as ordered. R28's Care Plan, dated 06/01/25, included R28's risk for falls due to weakness, poor balance, medication use, and actual fall without injury. R28 received multiple medications for diagnosis, some of which have a black box warning (BBW- the highest safety-related warning that medications can have assigned by the Food and Drug Administration). R28's Comprehensive Care Plan failed to address cognitive loss/dementia, psychosocial well-being, nutritional status, and dental care as required within 21 days of admission. The Progress Note dated 05/16/25 at 01:08 PM documented that R28 arrived at the facility, having been a patient in the hospital. R28's admitting diagnosis of displaced fracture of the greater trochanter of the right femur was alert and oriented times four, had a port to the right chest, skin tear to the right forearm, scab to knees, and generalized bruising to both thighs. The Progress Note dated 05/23/25 at 08:36 AM, recorded R28 continued respite stay, was alert with some forgetfulness, pleasant, cooperative, and normal affect. The note further documented R28 complained of fatigue, had swelling of the jaw due to cancer of the mandible bone, had severe pain, was up with one staff stand-by assistance, and had occasional bowel and bladder incontinence. On 06/09/25 at 03:03 PM, R28 was sitting on the edge of the bed, with a gait belt around his waist. The walker was against the wall and not within reach of the resident. On 06/11/25 at 11:11 AM, Certified Nurse Aide (CNA) M reported she was aware of the cancer diagnosis and R28 was on a mechanically altered diet and had pain, and CNA M reported changes to the nurse. CNA M reported the temporary cares were kept in the care plan book. On 06/11/25 at 11:12 AM, Licensed Nurse (LN) I, R28's MDS was completed by the MDS coordinator. LN I stated she was unsure of who was responsible for the care plan process due to recent staff changes. LN reported that the admitting nurse and therapists were responsible for the baseline care plans. On 06/11/25 at 12:17 PM, Administrative Nurse D reported that the comprehensive MDS with triggered CAAs should have been part of the care plan process, and concerns should be addressed on the care plan. Upon request, the facility failed to provide a comprehensive care plan policy.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to revise the care plan with interventions to prevent falls for Resident (R) 67 and R70. This placed the residents at risk for injuries due to uncommunicated care needs. Findings included: - R67's Electronic Medical Record (EMR) documented diagnoses of weakness, Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure) with late-onset, dementia (a progressive mental disorder characterized by failing memory and confusion), mood disturbance, and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). R67's admission Minimum Data Set (MDS), dated [DATE], documented severe cognitive impairment, no delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment in reality perception) or exhibited behaviors. R67 had no functional range of motion impairment, and used a walker and wheelchair for mobility. R67 required partial/moderate assistance with toileting hygiene, lower body dressing, putting on and taking off footwear and supervision, and touching assistance with personal hygiene, rolling in bed, lying to sitting, transfers, and walking ten to 50 feet. The MDS further documented R67 was frequently incontinent of urine, and had frequent pain which occasionally interfered with day-to-day activities. R67 had a fall in the month prior to admission, and two falls in the last 6 months. The Fall Care Area Assessment, dated 03/20/25 documented R67 had impaired mobility, weakness, and was at risk of falling. Staff assisted R67 with all activities of daily living and care as needed. R67's Fall Care Plan initiated 04/22/25, documented R67 was a high fall risk related to confusion, left hip pain, glaucoma (abnormal condition of elevated pressure within an eye caused by obstruction to the outflow), and a history of falling. The care plan directed staff to keep frequently used items within easy reach, needed supervision/touching assistance with transfer, lower body dressing, and walk up to 50 feet with supervision. The Progress Note dated 04/01/25 at 04:35 AM, documented at 03:45 AM R67 was in her room, on the floor trying to go to the bathroom. The call light was not utilized and R67 reported landing on her bottom. R67 had non-skid socks on, but a walker was not utilized. Upon request, the facility failed to provide a fall investigation for an unwitnessed fall on 04/01/25. The Progress Note dated 04/03/25 at 04:50 AM documented R67 found on the floor in the bathroom. Urine covered the floor, as R67 had urinated while attempting to self-transfer to the bathroom. R67 bed was locked and in the lowest position, the call light was not activated, no socks or shoes on, poorly lit room, no ambulatory aide, and the staff were not aware she was getting up to the bathroom. The Fall Investigation dated 04/03/25, documented that R67 had an unwitnessed non-injury fall in her bathroom. R67 was confused per baseline. The floor was wet since she was incontinent of urine during self-transfer in the bathroom. The call light intervention was to remind R67 to use the call light and wait for staff. The root cause was that R67 needed to use the bathroom and attempted to transfer self. No new fall intervention was added to the care plan. The Progress Note dated 04/11/25 at 01:12 AM documented the location in the resident's room, baseline confusion, laceration, and hematoma to the back of the head. The Progress Note lacked a description of the event that led to the laceration and hematoma. The Fall Investigation dated 04/11/25, documented at 12:45 AM, R67 had an unwitnessed fall with injury in her room. R67 was found by nursing staff on the floor by her bed. R67 had a noticeable hematoma to her left lateral posterior head with a laceration at the top of her head. R67 was confused at her baseline and was attempting to ambulate without assistance. The fall investigation further documented interventions of placing a pancake light and taking R67 to the toilet at midnight and 04:00 AM. The determined root cause was the need to use the bathroom. The care plan lacked initiation of intervention. The Progress Note dated 04/23/25 at 10:54 AM documented that R67 had an unwitnessed fall, was found lying on the floor, and had a bleeding abrasion to her forehead. R67 was not able to say what happened. R67 was left using the bathroom. Staff went to check on R67 and found her lying on the floor, bleeding on the forehead. The walker was in the bathroom, R67 had a pull-up on, and her pants were down to her feet. The Fall Investigation dated 04/23/25 documented that R67 had an unwitnessed fall with injury in the bathroom. R67 was unattended in her bathroom. The root cause was that R67 was ready to get up after toileting and fell, as R67s cognition level was unsafe to do the task alone. The intervention was not to leave R67 unattended in her bathroom. This intervention was not added to the care plan. On 05/01/25, R67 had a room change from the rehabilitation unit to a special care unit. The Progress Note dated 05/04/25 at 06:30 AM, documented R67 sitting on the floor at the end of her bed wearing a brief and a sleep shirt. She had bare feet and the call light was clipped to the bedrail. R67 stated she was trying to get to the bathroom. The intervention was to add 05:30 AM toileting to her care plan. This intervention was not added to the care plan. The intervention of taking R67 to the bathroom at midnight, 04:30 AM, and 05:30 AM was not initiated on the care plan until 06/09/25. On 06/10/25 at 07:40 AM, R67 sat in the commons area in a recliner with her feet elevated and staff sitting next to her. R67 alert and wearing glasses. Staff provided oral medications, and she was able to take the medication without difficulty. On 06/11/25 at 11:02 AM, Certified Nurse Aide (CNA) N reported that R67 had fallen while in the rehabilitation unit. CNA N stated she would look at the care plan book and the computerized charting system for interventions related to falls and fall prevention. On 06/11/25 at 11:36 AM, Licensed Nurse (LN) I reported that due to staff changes, the management staff was uncertain who was responsible for making or adding changes to the care plan. LN I reported that the admitting charge nurse was responsible for baseline care plans, and the therapist also provided direction for staff. LN I stated that all fall-preventing interventions should be added to the care plan as appropriate. On 06/11/25 at 12:03 PM, Administrative Nurse D stated that fall management and intervention have been an area the facility has been lacking in, due to staff changes. Administrative Nurse D stated that the fall intervention should be added to the resident's care plan. The facility's Fall Management and Prevention policy, dated 02/08/25, documented that each resident living at the facility will be provided with services and care to ensure that the resident's environment remains as free from accident hazards as possible and each resident receives adequate supervision and assistive devices to prevent accidents. The development and implementation of appropriate fall risk interventions. Individual fall prevention care plan interventions will be developed and will be included in the resident's care plan. - Resident (R) 70's Electronic Medical Record (EMR) recorded diagnoses of non-pressure chronic ulcer of skin, ill-defined heart disease, chronic kidney disease, diabetes mellitus (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), morbid obesity (excessive body fat), and peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel). R70's admission Minimum Data Set (MDS), dated [DATE], documented R70 had intact cognition, and was dependent on staff for toileting and lower body dressing, sit-to-standing, chair/bed-to-chair transfers, and toilet transfers. R70 was frequently incontinent of urine and bowel. The MDS further documented that R70 received a scheduled pain medication regimen and as-needed pain medication, and frequently had pain. R70 had two unhealed pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), two arterial (referring to blood vessels that carry blood away from the heart) ulcers, and macerated associated skin damage (softening and breaking down of skin as a result of prolonged exposure to moisture, such as sweat, urine, or feces (or wounds for extended periods) upon admission. R70 had pressure-reducing devices for the bed and chair, pressure ulcer care, application of ointment other than to feet, and applications of nonsurgical dressings. The MDS documented R70 received insulin (a hormone that lowers the level of glucose in the blood), anticoagulant (a class of medications used to prevent the blood from clotting), diuretic (a medication to promote the formation and excretion of urine), and opioid (medication used to treat pain), along with physical and occupational therapy services. The Urinary Incontinence Care Area Assessment (CAA), dated 04/16/25, documented R70 had bladder incontinence and further risk for skin breakdown, and R70 required staff assistance with toileting needs and therapy to improve independence. The Fall CAA did not trigger. R70's Care Plan dated 05/21/24, documented R70 had a fall without injury. The care plan initiated on 05/12/24 directed staff not to leave R70 alone on a bedpan, and on 05/18/25 directed staff not to wake R70 up as she became confused and delusional. R70's Care Plan dated 04/23/25, documented R70 at increased risk of falls and had actual falls. The care plan directed staff to check the environment for fall risk factors and institute corrective actions. R70's floors should be uncluttered, ensure that lighting is adequate, and lights are functioning, including nightlights, and keep frequently used items in easy reach. The Progress Note dated 05/04/25 at 01:17 AM, documented staff heard R70 screaming from her room. R70 was sitting on the edge of her bed, gripping the side rail, lying on her back with her bottom beginning to slip off the bed. R70 was not on the floor nor fell off the bed. Three staff able to get R70 pulled back onto the bed safely. R70 was confused, tearful, and panicking. R70 stated she was dreaming and thought she was going to get up and go to breakfast. The bed was lowered. Staff checked R70 every half hour for safety at that time. The facility failed to provide a fall investigation for the near-miss fall. The interventions were not added to the plan of care. The Progress Note dated 05/18/25 at 06:34 AM documented staff assisted R70 to get ready at 06:16 AM, and after getting her shirt on, R70 declined to get out of bed. Staff left the room after lowering the bed. At approximately 06:30 AM, R70's family member called the nurse's cell phone and reported witnessing via in-room camera, R70 slid out of bed slowly on the floor, then turned over and was on her knees, and then ended up sitting on the floor. The nurse and staff assisted R70 off the floor using a mechanical lift. R70's family requested that staff not wake her for care at night and not before 07:30 to 08:00 AM. The family wanted staff to check on her to make sure she was safe and offer care if she was already awake. The staff were educated on the request. The Fall Investigation dated 05/18/25 documented R70 awakened early AM and denied wanting to get up. R70 has a camera in the room, and staff were notified that she was on the floor. At times, it was decided that she would stay in bed past 08:00 AM and not to wake R70 up as she became confused and delusional (untrue persistent belief or perception held by a person although evidence shows it was untrue). She slid out of bed onto her knees after staff woke her up at 06:16 AM to get her dressed. This intervention was not added to the care plan until 05/21/25. The Progress Note dated 05/26/25 at 02:45 PM, documented nursing staff went to R70's room due to R70 falling out of the stand-up lift while getting up from the toilet. Two staff present at the time of the fall reported R70 appeared to have let go of the lift and fallen. R70 reported she may have passed out for a second, but was unsure. R70 had pain and would not allow staff to move her. Staff placed a call to 911 and R70 went to the hospital. The Fall Investigation dated 05/25/25, documented to check R70's blood pressure if she felt dizzy when she stood, and she fell out of the sit-to-stand lift when getting up from toileting. The investigation lacked any further comments to an investigation. The Progress Note dated 05/26/25 at 07:55 PM, documented R70 returned from the hospital, and x-rays and CT scan were all negative. R70 had a sling on the right arm, but no new orders. The Care Plan lacked documentation related to obtaining R70's blood pressure or a new intervention reflected on the care plan. On 06/09/25 at 03:45 PM, Certified Nurse Aide (CNA) O and CNA P assisted R70 to the wheelchair utilizing the sit-to-stand lift. Staff instructed the resident to keep her hands on the handles. CNA O and CNA P gave step-by-step instructions to R70 as they prepared to transfer the resident to the wheelchair. R70 was fastened into the mechanical lift and transferred to the wheelchair without difficulty. CNA O and CNA P both reported knowing about the fall but were not aware of any new interventions. On 06/11/25 at 11:25 AM, Licensed Nurse (LN) I reported following the fall from the mechanical lift, the intervention was to take R70's orthostatic blood pressure, but the resident refused. LN I stated they would continue to try to get the orthostatic blood pressure if R70 allowed, but not sure if this had been communicated in the care plan or electronic charting system. On 06/11/25 at 12:03 PM, Administrative Nurse D stated that fall management and intervention have been an area the facility has been lacking in, due to staff changes. Administrative Nurse D stated that the fall intervention should be added to the resident's care plan. Administrative Nurse D stated the investigation lacked a root cause. The facility's Fall Management and Prevention policy, dated 02/08/25, documented that each resident living at the facility would be provided with services and care to ensure that the resident's environment remained as free from accident hazards as possible and each resident received adequate supervision and assistive devices to prevent accidents. The development and implementation of appropriate fall risk interventions. Individual fall prevention care plan interventions will be developed and will be included in the resident's care plan.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents, of which six were reviewed for falls. Based on obse...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents, of which six were reviewed for falls. Based on observation, record review, and interview, the facility failed to identify and implement interventions to prevent falls for Resident (R) 28, R67, and R70. This placed the resident at risk for ongoing falls and injuries. Findings included: - R28's Electronic Medical Record (EMR) documented diagnoses of displaced fracture (broken bone) of the greater trochanter (hip joint area) of the right femur (thigh bone), malignant (cancer) neoplasm (tumor) of the mouth and mandible (lower jawbone), laceration (cut) without foreign body of right forearm, and spinal stenosis (degenerative condition of the spine that could cause weakness and loss of use of extremities). The admission Minimum Data Set (MDS), dated [DATE], documented that R28 had intact cognition, no delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment in reality perception), or exhibited behaviors. R28 had a functional range of motion impairment of one side lower extremity and required supervision or touching assistance with toileting, upper and lower body dressing, putting on and taking off footwear, personal hygiene, transfers, and walking ten to 50 feet. The MDS further documented a walker and a wheelchair used for mobility. R28 had occasional incontinence of urine and frequent incontinence of bowel, and had almost constant pain which occasionally affected sleep. The MDS further documented R28 had a fall in the prior month and six months before admission with a fracture related to a fall. R28 had speech, occupational, and physical therapy services. The Fall Care Area Assessment (CAA), dated 05/29/25, documented R28 had a recent fall with a fracture, and was at risk for falling, staff assistance to complete all activities of daily living and care as needed. The CAA further documented R28 had therapy to improve strength and endurance. R28's Care Plan dated 06/01/25 documented that R28 was at risk for falls due to weakness, poor balance, and medication use. The Care Plan directed staff to encourage mobility programs, check the environment for fall risk factors, and institute corrective actions; the floor should be uncluttered, and ensure that clothing does not cause tripping. The Care Plan documented a non-injury fall on 06/01/25, and R28 was often encouraged to ask for help and would get up without asking for help. The Care Plan directed the staff that the walker would be there to remind him to use it and to keep the walker in front of him. The Progress Note dated 06/01/25 at 06:23 PM, documented R28 sitting on the floor with his back up against the bed, with a pillow behind him, had shoes on, with pants and brief down and stool on the floor around him. The Progress Note further documented the walker and wheelchair were in the corner out of reach, and the call light was not on. R28 was educated to keep the floor free of clutter and would leave the walker in reach and encourage use. The Fall Investigation dated 06/01/25, documented that R28 was found on the floor of his room and incontinent of bowel. R28 appeared to have been attempting to use the bathroom without the walker. The intervention was to keep the floor free of clutter. The Progress Note dated 06/02/25 at 02:45 PM, documented R28 was on the floor of his room, wearing shoes, the walker and wheelchair were out of reach, and had a skin tear to the left elbow. R28 told staff he was going to the bathroom to refill the toilet paper roll. The Progress Note further documented that R28 was educated to use his call light and would continue with therapy for balance and strength. The Fall Investigation dated 06/02/25, documented that R28 was found on the floor of his room, and was attempting to refill the toilet paper roll in the bathroom without the use of the walker. The investigation note further documented that the walker was not within R28's reach. The intervention was documented to keep the walker within reach of the resident. The Fall Investigation lacked a new intervention to prevent further falls and did not implement the intervention of keeping the walker within reach of the resident. On 06/09/25 at 03:03 PM, R28 was sitting on the edge of the bed, with a gait belt around his waist. The walker was against the wall and not within reach of the resident. On 06/11/25 at 11:11 AM, Certified Nurse Aide (CNA) M reported to keep R28 safe and free of falls, staff continually checked on R28, reminded R28 to call for assistance, make sure the gait belt was on along with shoes, and to keep the walker close to him. On 06/11/25 at 11:22 AM, Licensed Nurse (LN) I stated the walker should remain within reach of the resident as directed to prevent falls. On 06/11/25 at 12:17 PM, Administrative Nurse D verified that the staff should follow fall prevention interventions to prevent further falls of R28. Administrative Nurse D stated fall management, investigations, and intervention have been an area the facility has been lacking in, due to staff changes. The facility's Fall Management and Prevention Policy dated 02/08/25, documented that each resident living at this facility will be provided with services and care to ensure that the resident's environment remains as free from accident hazards as possible and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for the causal risk factors of falling at the time of admission, quarterly, for a significant change of assessment, upon return from a health care facility, and after every fall in the facility. - Resident (R) 67's Electronic Medical Record (EMR) documented diagnoses of weakness, Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure) with late-onset, dementia (a progressive mental disorder characterized by failing memory and confusion), mood disturbance, and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). R67's admission Minimum Data Set (MDS), dated [DATE], documented severe cognitive impairment, no delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment in reality perception) or exhibited behaviors. R67 had no functional range of motion impairment and used a walker and wheelchair for mobility. R67 required partial/moderate assistance with toileting hygiene, lower body dressing, putting on and taking off footwear and supervision, and touching assistance with personal hygiene, rolling in bed, lying to sitting, transfers, and walking ten to 50 feet. The MDS further documented R67 was frequently incontinent of urine, and had frequent pain which occasionally interfered with day-to-day activities. R67 had a fall in the month prior to admission, and two falls within six months. The Fall Care Area Assessment, dated 03/20/25 documented R67 had impaired mobility, and weakness, and was at risk of falling, staff assisted R67 will all activities of daily living and care as needed. R67's Fall Care Plan initiated 04/22/25, documented R67 was a high fall risk related to confusion, left hip pain, glaucoma (abnormal condition of elevated pressure within an eye caused by obstruction to the outflow), and a history of falling. The care plan directed staff to keep frequently used items within easy reach, needed supervision/touching assistance with transfer, lower body dressing and walked up to 50 feet with supervision. The Progress Note dated 04/01/25 at 04:35 AM, documented at 03:45 AM R67 was in her room, on the floor trying to go to the bathroom. The call light was not utilized and R67 reported landing on her bottom. R67 had non-skid socks on, but a walker was not utilized. Upon request, the facility failed to provide a fall investigation for the unwitnessed fall on 04/01/25. The Progress Note dated 04/03/25 at 04:50 AM documented R67 found on the floor in the bathroom. Urine covered the floor, as R67 had urinated while attempting to self-transfer to the bathroom. R67 bed was locked and in the lowest position, the call light was not activated, no socks or shoes on, poorly lit room, no ambulatory aide, and the staff were not aware she was getting up to the bathroom. The Fall Investigation dated 04/03/25, documented that R67 had an unwitnessed non-injury fall in her bathroom. R67 was confused per baseline. The floor was wet since she was incontinent of urine during self-transfer in the bathroom. The call light intervention was to remind R67 to use the call light and wait for staff. The root cause was that R67 needed to use the bathroom and attempted to transfer self. No new fall intervention was added to the care plan. The Progress Note dated 04/11/25 at 01:12 AM, documented the location was the resident's room, baseline confusion, laceration, and hematoma to the back of the head. The Progress Note lacked a description of the event that led to the laceration and hematoma. The Fall Investigation dated 04/11/25, documented at 12:45 AM, R67 had an unwitnessed fall with injury in her room. R67 was found by nursing staff on the floor by her bed. R67 had a noticeable hematoma to her left lateral posterior head with a laceration at the top of her head. R67 was confused at her baseline and was attempting to ambulate without assistance. The fall investigation further documented interventions of placing a pancake light and took R67 to the toilet at midnight and 04:00 AM. The determined root cause was the need to use the bathroom. The care plan lacked initiation of intervention. The Progress Note dated 04/23/25 at 10:54 AM documented that R67 had an unwitnessed fall, was found lying on the floor, and had a bleeding abrasion to her forehead. R67 was not able to say what happened. R67 was left using the bathroom. Staff went to check on R67 and found her lying on the floor, bleeding to the forehead. The walker was in the bathroom, R67 had a pull-up on, and her pants were down to her feet. The Fall Investigation dated 04/23/25 documented that R67 had an unwitnessed fall with injury in the bathroom. R67 was unattended in her bathroom. The root cause was that R67 was ready to get up after toileting and fell, as cognition level is unsafe to do tasks alone. The intervention was not to leave R67 unattended in her bathroom. This intervention was not added to the care plan. On 05/01/25, R67 had a room change from the rehabilitation unit to a special care unit. The Progress Note dated 05/04/25 at 06:30 AM, documented R67 sitting on the floor at the end of her bed wearing a brief, sleep shirt, she had bare feet, and the call light was clipped to the bedrail. R67 stated she was trying to get to the bathroom. The intervention was to add 05:30 AM toileting to her care plan. This intervention was not added to the care plan. On 06/10/25 at 07:40 AM, R67 was sitting in the commons area in a recliner with her feet elevated and staff sitting next to her. R67 alert and wearing glasses. Staff provided oral medications, and she was able to take the medication without difficulty. On 06/11/25 at 11:02 AM, Certified Nurse Aide (CNA) N reported that R67 had fallen while in the rehabilitation unit. CNA N stated she would look at the care plan book and the computerized charting system for interventions related to falls and fall prevention. On 06/11/25 at 11:36 AM, Licensed Nurse (LN) I reported that due to staff changes, the management staff was uncertain who was responsible for making or adding changes to the care plan. LN I reported that the admitting charge nurse was responsible for baseline care plans, and the therapist also provided direction for staff. LN I stated that all fall-preventing interventions should be added to the care plan as appropriate. On 06/11/25 at 12:03 PM, Administrative Nurse D stated that fall management and intervention have been an area the facility has been lacking in, due to staff changes. Administrative Nurse D stated that the fall intervention should be added to the resident's care plan. The facility's Fall Management and Prevention Policy dated 02/08/25, documented that each resident living at this facility will be provided with services and care to ensure that the resident's environment remains as free from accident hazards as is possible, and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for the causal risk factors of falling at the time of admission, quarterly, for significant change assessment, upon return from a health care facility, and after every fall in the facility. - Resident (R) 70's Electronic Medical Record (EMR) recorded diagnoses of non-pressure chronic ulcer of skin, ill-defined heart disease, chronic kidney disease, diabetes mellitus (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), morbid obesity (excessive body fat), and peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel). R70's admission Minimum Data Set (MDS), dated [DATE], documented R70 had intact cognition, and was dependent on staff for toileting and lower body dressing, sitting to standing chair/bed-to-chair transfers, and toilet transfers. R70 was frequently incontinent of urine and bowel. The MDS further documented that R70 received a scheduled pain medication regimen and as-needed pain medication, and frequently had pain. R70 had two unhealed pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), two arterial (referring to blood vessels that carry blood away from the heart) ulcers, and macerated associated skin damage (softening and breaking down of skin as a result of prolonged exposure to moisture, such as sweat, urine, or feces (or wounds for extended periods) upon admission. R70 had pressure-reducing devices for the bed and chair, pressure ulcer care, application of ointment other than to feet, and applications of nonsurgical dressings. The MDS documented R70 received insulin (a hormone that lowers the level of glucose in the blood), anticoagulant (a class of medications used to prevent the blood from clotting), diuretic (a medication to promote the formation and excretion of urine), and opioid (medication used to treat pain), along with physical and occupational therapy services. The Urinary Incontinence Care Area Assessment (CAA), dated 04/16/25, documented R70 had bladder incontinence and further risk for skin breakdown, and R70 required staff assistance with toileting needs and therapy to improve independence. The Fall CAA did not trigger. R70's Care Plan dated 04/23/25, documented R70 at increased risk of falls and had actual falls. The care plan directed staff to check the environment for fall risk factors and institute corrective actions. R70's floors should be uncluttered, ensure that lighting is adequate, and lights are functional, including nightlights, and keep frequently used items within easy reach. R70's Care Plan dated 05/21/24, documented R70 had a fall without injury. The care plan initiated on 05/12/24 directed staff not to leave R70 alone on a bedpan, and on 05/18/25 directed staff to not wake R70 up as she became confused and delusional. The Progress Note dated 05/04/25 at 01:17 AM, documented staff heard R70 screaming from her room. R70 was sitting on the edge of her bed, gripping the side rail, lying on her back with her bottom beginning to slip off the bed. R70 was not on the floor nor fell off the bed. Three staff able to get R70 pulled back onto the bed safely. R70 confused, tearful, and panicking. R70 stated she was dreaming and thought she was going to get up and go to breakfast. The bed was lowered. Staff checked R70 every half hour for safety at that time. The facility failed to provide a fall investigation for the near-miss fall. The interventions were not added to the plan of care. The Progress Note dated 05/18/25 at 06:34 AM documented staff assisting R70 to get ready at 06:16 AM, and after getting her shirt on, she declined to get out of bed. Staff left the room after lowering the bed. At approximately 06:30 AM, R70's family member called the nurse's cell phone and reported witnessing via in-room camera R70 sliding out of bed slowly on the floor then turned over and was on her knees, and then ended up sitting on the floor. The nurse and staff assisted R70 off the floor using a mechanical lift. R70's family requested that staff not wake her for care at night and not before 07:30 to 08:00 AM. The family wanted staff to check on her to make sure she was safe and offer care if she was already awake. The staff were educated on the request. The Fall Investigation dated 05/18/25 documented R70 awakened early AM and denied wanting to get up. R70 has a camera in the room, and staff were notified that she was on the floor. At times, it was decided that she would stay in bed past 08:00 AM and to not wake R70 up as she became confused and delusional (untrue persistent belief or perception held by a person although evidence shows it was untrue). She slid out of bed onto her knees after staff woke her up at 06:16 AM to get her dressed. This intervention was not added to the care plan until 05/21/25. The Progress Note dated 05/26/25 at 02:45 PM, documented nursing staff went to R70's room due to R70 falling out of the stand-up lift while getting up from the toilet. Two staff present at the time of the fall reported R70 appeared to have let go of the lift and fallen. R70 reported she may have passed out for a second but was unsure. R70 had pain and would not allow staff to move her. Called placed to 911 and went to the hospital. The Fall Investigation dated 05/25/25, documented to check R70's blood pressure if she felt dizzy when she stood, and she fell out of the sit-to-stand lift when getting up from toileting. The investigation lacked any further comments to an investigation. The Progress Note dated 05/26/25 at 07:55 PM, documented R70 returned from the hospital, and x-rays and CT scan were all negative. R70 had a sling to the right arm, no new orders On 06/09/25 at 03:45 PM, Certified Nurse Aide (CNA) O and CNA P assisted R70 to the wheelchair utilizing the sit-to-stand lift. Staff instructed the resident to keep her hands on the handles. CNA O and CNA P gave step-by-step instructions to R70 as they prepared to transfer the resident to the wheelchair. R70 was fastened into the mechanical lift and transferred to the wheelchair without difficulty. CNA O and CNA P both reported knowing about the fall but were not aware of any new interventions. On 06/11/25 at 11:25 AM, Licensed Nurse (LN) I reported following the fall from the mechanical lift, the intervention was to take R70's orthostatic blood pressure, but the resident refused. LN I stated they would continue to try to get the orthostatic blood pressure if R70 allowed, but not sure if this had been communicated in the care plan or electronic charting system. On 06/11/25 at 12:03 PM, Administrative Nurse D stated that fall management and intervention have been an area the facility has been lacking in, due to staff changes. Administrative Nurse D stated that the fall intervention should be added to the resident's care plan. Administrative Nurse D stated the investigation lacked a root cause. The facility's Fall Management and Prevention Policy dated 02/08/25, documented that each resident living at this facility will be provided with services and care to ensure that the resident's environment remains as free from accident hazards as possible, and each resident receives adequate supervision and assistive devices to prevent accidents. Every resident will be assessed for the causal risk factors of falling at the time of admission, quarterly, for significant change assessment, upon return from a health care facility, and after every fall in the facility.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to adhere to infection control for enhanced barrier...

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The facility had a census of 75 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to adhere to infection control for enhanced barrier precautions (EBP - an infection control intervention designated to reduce transmission of resistant organisms that employs targeted gown and glove used during high contact resident care activities) for Resident (R) 57 who had a coccyx wound ( pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction). This placed the resident at risk for possible exposure to infection. Findings included: - On 06/10/25 at 07:50 AM, observation revealed License Nurse (LN) G entered the bathroom of R5, who was sitting on the toilet. LN G donned gloves but no gown and assisted R57 to stand with the assistance of the grab bar. Continued observation revealed LN G cleansed R57's coccyx wound with normal saline applied zinc oxide to the wound area then applied an Opti foam dressing. Continued observation revealed LN G discarded her gloves in the trash can in the room. LN G assisted the resident in pulling up his attends and sweatpants and assisted him in walking to the recliner. Observation revealed the resident did not have any PPE available in the room or instructions for the use of PPE when providing cares for the resident with the pressure ulcer wound. On 06/10/25 at 12:55 PM, LN G verified she wore gloves to change the R57's coccyx wound dressing and she had not been instructed by administrative staff to wear PPE with the resident's wound care. LN G verified there was no PPE available in the resident's room and no EBP guidelines available for R57. On 06/11/25 at 10:30 AM, Administrative Nurse D stated the staff should wear PPE for EBP when providing cares for R57. Then Administrative Nurse D verified they lacked PPE equipment or a sign on the door that indicated the staff should wear PPE when providing R57's wound care. Administrative Nurse D verified she would post the necessary signage on the resident's door and have the PPE available for staff to wear. The facility's Enhanced Barrier Precautions policy, dated 02/28/25, documented it was the policy of the facility to have all staff and external consultants that perform high-contact resident care were responsible for following EBP policies and procedures. EBP precautions were implemented based on an evaluation of the resident's risk of acquiring a Multidrug-resistant organism (MDRO) infection, such as an indwelling medical device or wound present as described by this policy or the resident's history of known colonization or infection with a targeted MDRO. Residents with any of the one risk factors would require EBP precautions: indwelling medical devices, wounds, colonization, or infection with targeted MDRO's or any MDRO of epidemiologic concern specific to the facility. If EBP is indicated the facility would notify the following: resident, resident representative, Infection Preventionist, Management Team, Unit Nurse, and therapy, if applicable. EBP signage would be placed outside of the resident's room such as the door or wall that clearly indicates the high-contact resident care activities that require the use of gowns and gloves. The facility would ensure accessibility of alcohol-based hand sanitizer, gowns, and gloves for use during high-contact resident care activities done in a resident's room, and in select common areas such as bathrooms and therapy services requiring high-contact care.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, interview, and record review,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 75 residents. The sample included 18 residents. Based on observation, interview, and record review, the facility failed to label Resident (R) 31 and R42's insulin (a hormone that lowers the level of glucose in the blood) flex pens when initially opened for use and when expired. This deficient practice placed the affected residents at risk for ineffective medications. Findings included: - On [DATE] at 08:05 AM, observation of the facility's Meadowlark Hall medication room revealed the following: R31's Basaglar (long-acting insulin) flex pen was not labeled with an opened date or an expired date. R42's Novolog (fast-acting insulin) flex pen was labeled with an expiration date of [DATE]. On [DATE] at 08:15 AM, Administrative Nurse D verified the nurses should label and date the insulin flex pens with the date opened and discard the expired insulin flex pens. Medlineplus.gov directs open, unrefrigerated Basaglar and Novolog can be used within 28 days; after that time, they must be discarded. The facility's Labeling of Medications policy, dated [DATE], documented medications are labeled in accordance with facility requirements and Kansas and Federal laws. All drug contains would be labeled, and drug labels must be clear, consistent, legible, and in compliance with state and federal requirements. The policy documented upon opening insulin pens; the licensed nurse would write the date opened along with the resident's name on the pen itself. The policy documented medication containers having soiled, damaged, incorrect, illegible, or makeshift labels were returned to the issuing pharmacy for relabeling or to be destroyed in accordance with the medication destruction policy. - On [DATE] at 08:10 AM, during the initial tour of the rehabilitation unit medication room, Resident 70's Humalog) (Short-acting insulin and Lantus (long-acting insulin) pens stored in a tote drawer lacked open and expiration dates. Licensed Nurse (LN) I verified that the insulin (a hormone that lowers the level of glucose in the blood) pens should have open and expiration dates, and generally, the pens expire 28 days after being put in use. LN I recorded it on the pens. The facility's Labeling Medications policy, dated [DATE], documented that medications are labeled by facility requirements and Kansas, and Federal laws. All drug containers will be labeled, and drug labels must be clear, consistent, legible, and comply with state and federal requirements. Upon opening of insulin pens, the licensed nurse will write the date opened along with the resident's name on the pen itself.
Oct 2023 7 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to develop a complete baseline care plan for Resident (R)226 which included instructions to staff regarding R226's fluid restriction (limitation of amount of liquid consumed each day). The facility also failed to include information to staff regarding R226's hospice services. This placed the resident at risk for uncommunicated care needs. Findings included: - R226's Electronic Medical Record (EMR) documented the resident admitted [DATE]. R226's EMR documented she had diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness of one half of the body), chronic kidney disease (condition characterized by a gradual loss of kidney (a pair of organs that are found on either side of the spine, just below the rib cage in the back which filter waste materials out of the blood and pass them out of the body as urine) function), and atrial fibrillation (rapid, irregular heart beat). R226's admission Minimum Data Set (MDS), dated [DATE], documented it was in progress. R226's Baseline Care Plan, dated 10/02/23, documented R226's favorite foods. The plan documented R226 had her own teeth and glasses, no skin issues, and she was continent of bladder and bowel. The baseline care plan instructed staff to use a gait belt and two staff assist for transfers. The care plan lacked information regarding hospice services or fluid restriction instructions for staff. The Physician Order, dated 10/02/23, instructed staff to admit R226 for respite stay with hospice services. The Physician Order, dated 10/03/23, instructed staff to provide R226 with a 2-liter per 24 hour fluid restriction. On 10/04/23 at 08:30 AM, observation revealed R226 rested in bed with her eyes closed. She had a container of water, three-quarters full, on a bedside table. On 10/04/23 at 03:06 PM, Certified Nurse Aide (CNA) M stated she was unaware the resident had a fluid restriction. CNA M stated she would look at R226's care plan, or staff would pass on in report, what cares R226 required. CNA M said if R226 was on a fluid restriction, staff would fill out a form on fluid intake for the shift and give it to the charge nurse. CNA M stated she knew the resident was receiving hospice services but was not aware of when hospice staff came to the facility and what cares they provided. On 10/04/23 at 03:06 PM, Licensed Nurse (LN) G verified R226's baseline care plan lacked documentation regarding her fluid restriction and hospice information. On 10/09/23 at 10:53 AM, Administrative Nurse D stated R226's physician order for fluid restriction should be on the baseline care plan. Administrative Nurse D stated hospice service information should also be on the baseline care plan. The facility's Person-Centered, Comprehensive Care Plan, revised 04/20/23,documented the facility would provide an individualized, person-centered, interdisciplinary plan of care for all residents that was appropriate to the resident's needs, strengths, limitations and goals based on initial, recurrent and continual needs of the resident. The facility failed to develop a complete baseline care plan for R226 with instructions to staff regarding R226's fluid restriction and hospice services information. This placed the resident at risk due to uncommunicated care needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents. Based on observation, interview, and record review,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents. Based on observation, interview, and record review, the facility failed to revise the care plan interventions related to Resident (R)48's diagnoses and medications, and for R52's dental orders. This deficient practice placed the residents at risk for impaired care due to uncommunicated care needs. Findings included: - R48's Electronic Medical Record documented R48 was admitted [DATE], and had diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), iron deficiency anemia (inadequate number of healthy red blood cells to carry adequate oxygen to body tissues), heart failure, type 2 diabetes mellitus, (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), diabetic neuropathy (weakness, numbness and pain from nerve damage, usually in the hands and feet), hypertension (elevated blood pressure), pain in right and left knees, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), history of gastrointestinal hemorrhage (bleeding into the stomach and/or digestive tract) and Covid-19 (highly contagious respiratory virus). The admission Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) was not conducted. Per staff interview, R48 had short- and long-term memory problems with severely impaired decision making. The MDS documented R48 required limited staff assistance with eating and extensive staff assistance for all other activities of daily living. The MDS documented R48 received insulin (hormone that lowers the level of glucose in the blood), diuretic (medication to promote the formation and excretion of urine), and antidepressant (class of medications used to treat mood disorders) medications for six days of the observation period and antipsychotic (class of medications used to treat major mental conditions which cause a break from reality) and antibiotic (medication used in the treatment and prevention of infections) medications seven days of the observation period. R48's Care Plan, dated 08/11/23, directed staff to monitor and document indicators of discomfort or distress and follow up as needed. The care plan lacked direction or intervention for problems related to diabetes, high blood pressure, anemia, neuropathy, and the history of gastro-intestinal bleed. On 10/04/23 at 11:50 AM, observation revealed R48 sat in his wheelchair at a dining table, smiling and pleasant but confused and replied with non-sensible words. On 10/05/23 at 11:27 AM, Licensed Nurse (LN) J stated the care plan was updated on 10/05/23 to include pain interventions but lacked direction or information regarding R48's other medication issues. On 10/09/23 at 01:28 PM, Administrative Nurse D verified R48's care plan should reflect concerns related to his diagnoses and medications. The facility's Care Plan Revision policy, dated 04/20/23, stated the care plan would be revised whenever the physician added, removed, or amended any medication in the resident's regimen to included diagnosis or medication, warnings or alerts, instruction to staff on potential adverse effects and specific administration instructions. Revisions to the care plan would be communicated with all staff, all shifts. The facility failed to revise care plan interventions related to R48's diagnoses and medications, placing R48 at risk for impaired quality of care related to uncommunicated care needs. - R52's Electronic Medical Record documented a diagnosis of early onset Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure). The Annual Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 10, indicating moderately impaired cognition. The MDS documented R52 required limited staff assistance with eating and extensive staff assistance for hygiene. The ADL Care Area Assessment (CAA), dated 07/10/23, stated R52 had a self-care deficit related to her diagnosis of Alzheimer's Disease and she needed assistance from staff to fully complete activities of daily living (ADLs). R52's Dental Care Plan, dated 10/03/23, stated R52 had her own teeth, denied pain in her mouth. could tolerate her current diet texture and did not demonstrate trouble chewing or swallowing. The care plan stated R52 could complete her oral cares with reminders or set up from staff, initiated 02/10/2022. The care plan stated R52 would have oral hygiene completed at a minimum of once daily and directed staff to encourage and assist R52 to complete oral hygiene twice daily. The care plan revision on 05/24/2023 directed staff to monitor for non-verbal signs of dental issues such as decreased appetite or fluid intake, grimacing during meals or while drinking and bleeding gums during hygiene. Nursing would complete oral and dental assessments quarterly and as needed. Staff were to report prn any oral or dental problems needing attention and make referrals for dental exams as indicated. The care plan revision on 08/01/2023 stated R52 was able to complete her own dental hygiene at that time, however she does require assistance with setting up supplies and cueing. The care plan directed staff to assist to complete the task as needed. The Physician's Note, dated 05/22/23, lacked oral or dental concerns. The Quarterly Nursing Assessment, dated 07/26/23, documented no oral or dental problems. The Personal Hygiene task lacked documentation staff completed oral care twice daily 18 of 30 days (09/05/23 to 10/03/23). The Progress Note, dated 09/06/23 at 12:25 PM, documented R52 left the facility, accompanied by her representative for a dental appointment. The note documented R52 returned with the following progress notes: Very heavy plaque on teeth- hard to even see upper teeth because of all the plaque. Please help with daily home care. Use Clinpro toothpaste to help prevent tooth decay. The note stated R52 brushed her own teeth with staff cueing, but staff would now be encouraged to offer extensive assistance with brushing. On 10/04/23 at 09:15 AM, observation revealed Certified Nurse Aide (CNA) P greeted R52 and told her she would help her get ready for the day. CNA P assisted R52 to ambulate with a walker to her bathroom. Continued observation revealed after toileting and peri-care, CNA P assisted R52 to ambulate to the dining room without providing dental care or haircare. Observation revealed staff did not assist R52 to brush her teeth at any time during the morning. On 10/05/23 at 08:30 AM, CNA Q assisted R52 to sit up in bed, and R52 followed her directions as much as she could. CNA Q assisted R52 to toilet, provided incontinent cares, washed her hands, combed R52's hair, and dressed R52. CNA Q washed R52's eyeglasses and put them on her, then offered to assist R52 with toothbrushing. CNA Q applied [NAME] toothpaste to the brush and brushed R52's teeth for her. On 10/05/23 at 08:57 AM, CNA Q stated if a resident was standing with their hands on their walker, she would help brush their teeth. CNA Q stated she was not aware of the need to use Clinpro toothpaste. Upon request she found the tube of Clinpro in a basket on the sink, not the basket she had identified as the resident's personal items. On 10/05/23 at 11:57 AM, Licensed Nurse (LN) J stated R52 was mentally unable to know to brush her teeth, but she could brush them after staff set up the toothbrush. LN J stated she expected staff to provide oral care at least in the morning, at bedtime and as needed. LN J verified no new direction regarding toothbrushing had been added to care plan after the 09/06/23 dental appointment with the new order for special toothpaste and more assistance. On 10/05/23 at 02:34 PM, Administrative Nurse D verified staff should revise the dental care plan after the dental visit to ensure staff were aware to use the special toothpaste and provide extensive assistance with brushing. The facility's Care Plan Revision policy, dated 04/20/23, stated the care plan would be revised with any change for specific interventions and revisions to the care plan would be communicated with all staff, all shifts. The facility failed to care plan new dental interventions ordered by the dentist for R52, placing R52 at risk to not receive dental care with specialized toothpaste due to the uncommunicated care needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents, with four reviewed for nutrition. Based on observat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents, with four reviewed for nutrition. Based on observation, interview and record review, the facility failed to monitor and record Resident(R)226's physician ordered fluid restriction (limitation of amount of liquid consumed each day). This placed the resident at risk for complications from fluid overlaod. Findings included: - R226's Electronic Medical Record (EMR) documented the resident admitted [DATE]. R226's EMR documented she had diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness of one half of the body), chronic kidney disease (condition characterized by a gradual loss of kidney (a pair of organs that are found on either side of the spine, just below the rib cage in the back which filter waste materials out of the blood and pass them out of the body as urine) function), and atrial fibrillation (rapid, irregular heart beat). R226's admission Minimum Data Set (MDS), dated [DATE], documented it was in progress. R226's Baseline Care Plan, dated 10/02/23, documented R226's favorite foods. The plan documented R226 had her own teeth and glasses, no skin issues, and she was continent of bladder and bowel. The care plan instructed staff to use a gait belt and two assist for transfers. The baseline care plan lacked directions to staff regarding R226's physician ordered fluid restriction. The Physician Order, dated 10/03/23, instructed staff to provide R226 with a 2-liter per 24 hour fluid restriction. R226's clinical record lacked evidence staff monitored the amount of fluid intake in each 24 hour period. On 10/04/23 at 08:30 AM, observation revealed R226 rested in bed with her eyes closed. She had a container of water, three-quarters full, on a bedside table. On 10/04/23 at 03:06 PM, Certified Nurse Aide (CNA) M stated she was unaware the resident had a fluid restriction. CNA M stated she would look at R226's care plan, or staff would pass on in report if R226 was on a fluid restriction, staff would fill out a form R226's intake for her shift and at the end of her shift would give it to the charge nurse. On 10/04/23 at 03:06 PM, Licensed Nurse (LN) G verified staff had not been monitoring and recording R226's fluid intake. LN G stated she had just noticed that day that R226 was on a fluid restriction. LN G stated she documented R226's fluid intake so far that shift. On 10/09/23 at 10:53 AM, Administrative Nurse D verified R226 had a physician order for fluid restriction and stated staff should monitor and record R226's fluid intake each shift. Upon request the facility did not provide a policy regarding fluid restriction. The facility failed to monitor and record R226's physician ordered fluid restriction. This placed the resident at risk for complications from fluid overload.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents with one reviewed for respiratory care. Based on obs...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents with one reviewed for respiratory care. Based on observation, interview, and record review, the facility failed to obtain a current physician order for the use of supplemental oxygen for Resident (R)42 and failed to ensure staff provided care for R42's oxygen equipment including the tubing, humidifier and filter. The facility further failed to care plan R42's use of the supplemental oxygen. This deficient practice placed R42 at risk for respiratory issues related to oxygen use. Findings included: - R42's Electronic Medical Record (EMR) documented diagnoses of cerebral infarction (stroke), paroxysmal atrial fibrillation (rapid, irregular heartbeat), cardiac pacemaker (implanted device to regulate the beating of the heart), and cardiomyopathy (heart disease). The Significant Change Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS documented R42 required staff supervision for eating, and limited assistance for bed mobility, walking, and hygiene. R42 required extensive staff assistance for transfers, toileting, and dressing. The MDS documented R42 had no shortness of breath, and she used oxygen. R42's Care Plan, dated 07/24/23, lacked any information regarding the resident's use of oxygen therapy. R42's Physician Order, dated 07/13/23, directed staff to provide supplemental oxygen, as needed, to maintain oxygen saturations (percentage of oxygen in the blood) above 90 percent (%), and adjust as indicated. The order directed staff to call the physician if R42's oxygen saturations were lower than 90%. The order was discontinued 08/03/23. The Physician Order, dated 07/14/23, directed staff to assess R42's temperature and oxygen saturations daily. The Physician Note, dated 08/08/23, stated the resident used oxygen therapy, supplemental oxygen, as needed, to maintain saturation above 90%. The Progress Note, dated 09/17/23, stated R42's oxygen saturation was 96% on room air, 97% on two liters per minute with the nasal cannula. R42 wore supplemental oxygen due to oxygen saturation percentages in the 70s earlier that day, and R42 chose to remain on oxygen due to comfort. On 10/04/23 at 08:59 AM, observation revealed R42 sat in her wheelchair at the dining table with oxygen on per nasal cannula from an oxygen tank. She stated she was tired but fine. On 10/04/23 at 10:27 AM, observation revealed Certified Nurse Aide (CNA) O assisted R42 to the dining room for exercise. R42 wore oxygen per nasal cannula and CNA O adjusted the nasal cannula. R42 asked if she could go without the oxygen and CNA O told her it would be a good idea to keep it on during exercise. On 10/04/23 at 03:00 PM, Certified Medication Aide (CMA) R stated R42 would call for staff to come check or adjust her oxygen. R42 had her own oximeter (device used to measure oxygen saturation) and liked to monitor her own oxygen saturation. On 10/05/23 at 01:52 PM, Licensed Nurse (LN) K stated staff provided oxygen as needed (PRN) for R42. LN K verified she could not find a current oxygen order. She stated staff changed all residents' oxygen tubing on Sundays, but she was unaware the concentrator had a filter on the side to clean. She verified care of the oxygen equipment had not been care planned or listed in the treatment record. On 10/05/23 at 02:34 PM, Administrative Nurse D verified the physician order for oxygen had been discontinued 08/03/23 and verified staff should care plan, and document care of the oxygen equipment. The facility's Administration of Oxygen policy, dated 03/08/23, directed staff to check the physician's order for flow and method of administration of oxygen, store nasal cannulas in a plastic bag when not in use, and change tubing and humidifier weekly. The facility failed to obtain a current physician order for the use of supplemental oxygen, failed to ensure staff provided care for the oxygen equipment including the tubing, humidifier, and filter, and failed to care plan the use of the supplemental oxygen, placing R42 at risk for respiratory issues related to oxygen use.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents with five reviewed for unnecessary medication. Based...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 76 residents. The sample included 18 residents with five reviewed for unnecessary medication. Based on observation, interview, and record review, the facility failed to monitor targeted behaviors related to the use of antipsychotic drugs (class of medications used to treat major mental conditions which cause a break from reality) for Resident (R) 67, placing the resident at risk for unnecessary psychotropic ( altering mood or thought) drugs. Findings included: - R67's Electronic Medical Record documented diagnoses of epilepsy (brain disorder characterized by repeated seizures), dementia (progressive mental disorder characterized by failing memory, confusion), and metabolic encephalopathy (condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body). The admission Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS documented R67 required supervision for eating, and extensive staff assistance with all other activities of daily living. The MDS documented R67 received antipsychotic medication seven days of the lookback period. The Psychotropic Drug Use Care Area Assessment (CAA), dated 08/09/23, documented R67 took psychotropic medications to assist with social phobia and behavioral disturbances and was at risk for adverse side effects and complications as outlined in the medications black box warning. The Medication Care Plan, dated 08/12/23, stated R67 took psychotropic medication to assist with social phobia and behavioral disturbances and was at risk for adverse side effects and complications as outlined in the medications black box warning. The care plan directed staff to administer psychotropic medications as ordered by the physician, monitor for side effects and effectiveness every shift. The care plan directed staff to review R67's behaviors, interventions and alternate therapies attempted and their effectiveness as per facility policy. The plan directed staff to allow R67 time to answer questions and to verbalize feelings, perceptions, and fears. The care plan stated R67 was known to exhibit episodes of angry outbursts and yelling when he wanted something or wanted something done and he did not want to wait. The plan directed staff during those times, provide R67 immediate assistance if possible, reassure and explain to him staff were there to assist him. When conflict arose, remove R67 to a calm, safe environment and allow him to vent or share feelings. Social Services would provide R67 one to one support as needed and monitor for changes in mood and cognition. The Physician Order, dated 08/03/23, directed staff to administer risperidone (antipsychotic drug), 0.5 milligram (mg) twice daily, and monitor targeted behaviors. The Physician Order, dated 08/04/23, directed staff to administer risperidone, 2 mg, daily. R67's EMR lacked documentation of monitoring of targeted behaviors related to the use of risperidone. On 10/04/23 at 11:07 AM, observation revealed R67 sat in a dining chair at activities. He visited with staff and sat quietly. His mouth moved as if he was chewing gum. On 10/05/23 at 01:40 PM, Licensed Nurse (LN) K stated staff had not monitored or documented R67's behaviors. She stated after admission, R67 was irritable and cursed staff. On 10/09/23 at 01:28 PM, Administrative Nurse D verified staff should have monitored R67's behaviors related to the use of risperidone, as ordered. The facility's Antipsychotic Drugs policy, dated 03/18/23, stated all physician orders for antipsychotic drugs will be clear, accurate, and include a diagnosis, condition, or indication for use. The facility failed to monitor targeted behaviors related to the use of risperidone for R67, placing the resident at risk for continued antipsychotic drugs without monitoring for effectiveness and continued need.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0868 (Tag F0868)

Could have caused harm · This affected most or all residents

The facility had a census of 76 residents. The sample included 18 residents. Based on record review and interview, the facility lacked evidence the required committee members attended the Quality Asse...

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The facility had a census of 76 residents. The sample included 18 residents. Based on record review and interview, the facility lacked evidence the required committee members attended the Quality Assessment and Assurance (QAA) Committee quarterly meetings. This placed the residents who resided in the facility at risk for decreased quality of care. Findings included: - On 10/09/23 at 12:50 PM, the facility's Quality Assurance Performance Improvement (QAPI) meeting attendance sheets lacked signatures of attendees/committee members on the sheets. The sheets had just committee members names who were expected to attend listed. On 12/05/22 at 02:30 PM, Administrative Staff A stated staff do not sign in at the meetings; she recorded the attendees, but did not have them sign in. The facility's Quality Assurance Improvement Plan, revised 04/20/23, documented the purpose was to provide excellent quality resident/patient care and services. Quality was defined as meeting or exceeding the needs, expectations, and requirements of the residents cost-effectively while maintain good resident outcomes and perceptions of patient care. The plan documented the QAPI would meet monthly and maintain minutes of all activity. The facility failed to retain evidence the required QAA and QAPI members attended meetings at least quarterly which placed residents at risk of unidentified quality care services.
MINOR (C) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

The facility had a census of 76 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to ensure the daily staff nursing hours were posted...

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The facility had a census of 76 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to ensure the daily staff nursing hours were posted for one day of the onsite survey. Findings included: - On 10/09/23 (Monday) at 11:30 AM, observation revealed the facility lacked postings of daily staff nursing hours in two of the four neighborhoods. On 10/09/23 at 12:10 PM, Licensed Nurse (LN) H stated on the rehabilitation neighborhood, the day shift nurse or the night nurse were responsible for posting the daily staff nursing hours and verified it was not posted that day. On 10/09/23 at 12:00 PM, LN I verified she had not filled out the daily staff nursing hours form for the Sunflower neighborhood. On 10/09/23 at 01:25 PM, Administrative Nurse D verified staff were to post the daily staff nursing hours daily in a public visible place. Upon request the facility did not provide a policy regarding daily nurse staffing hours posting. The facility failed to post the daily nurse staffing hours for one day of the onsite survey.
Apr 2022 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 71 residents. The sample included 19 residents with two reviewed for dignity. Based on observation,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 71 residents. The sample included 19 residents with two reviewed for dignity. Based on observation, record review, and interview the facility staff failed to treat Resident (R)30 and R51 with dignity, when staff failed to cover their urinary catheters (insertion of a catheter into the bladder to drain the urine into a collection bag) with a privacy bag leaving the urine collection bag visible to other residents and guests in the facility. This placed the resident at risk for impaired psychosocial well-being. Findings Included: - R30's Electronic Medical Record (EMR) documented she had diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (muscular weakness of one half of the body), and urinary retention (lack of ability to urinate and empty the bladder). R30's Quarterly Minimum Data Set (MDS) dated [DATE] documented R30 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated moderately impaired cognition. The MDS documented the resident required total staff assistance with activities of daily living (ADLs) and had an indwelling urinary catheter. R30's Indwelling Urinary Catheter Care Plan revised 03/18/22 documented R30 had a 15 french (fr) indwelling urinary catheter in place for urinary retention and comfort related to her terminal status. The care plan directed staff to position the catheter bag and tubing below the level of the bladder and away from entrance room door and check the catheter tubing for kinks during cares. The care plan instructed staff to empty the catheter bag and record output every shift and ensure that a dignity bag was placed over the catheter drainage bag at all times. R30's Physician Order Sheet, dated 11/20/21, instructed staff to change the urinary catheter drainage bag weekly and urinary catheter every month for urinary retention. On 04/19/22 at 07:44 AM, observation revealed R30 sat in a Broda chair in the family living area with an uncovered urinary catheter bag clearly visible. On 04/21/22 at 09:02 AM, observation revealed R30's room door wide open and her uncovered urinary catheter bag was on the side of the bed closest to the door, clearly visible from the hall. On 04/21/22 at 09:05 AM, Licensed Nurse (LN) H verified R30's room door was wide open and her urinary catheter bag was uncovered. LN H stated staff were to cover R30's urinary catheter bag with a dignity bag only when she was out of her room. On 04/21/22 at 09:55 AM, Administrative Nurse D stated staff should cover the resident's urinary catheter bag when she was out of her room. She stated the bag did not require a cover when the resident was in her room. The facility's Resident Orientation Booklet, revised 07/01/18, under the Residents Rights section documented residents had the right to be treated with respect and dignity. The facility failed to treat R30 with dignity, when staff failed to cover her urinary catheter bag with a privacy bag when it was visible to others. This placed the resident at risk for impaired psychosocial well-being. - R171's Physician Order Sheet dated 04/13/22 recorded a diagnosis of urinary retention (lack of ability to urinate and empty the bladder) and hyponephrosis (swelling of a kidney due to a back up of urine.) R171's admission Minimum Date Set (MDS) dated [DATE] recorded R171 had a Brief Interview for Metal Status (BIMS) score of 15, indicating intact cognition, and an indwelling urinary catheter. The temporary Peri Care and Toileting Care Plan dated 04/13/22 did not address or document the resident had a urinary catheter. On 04/18/22 at 11:30 AM, observation revealed R171 sat in a recliner in her room. An uncovered urinary catheter bag hung on her walker frame, with yellow urine in the catheter tubing and bag. On 04/19/22 at 08:30 AM, observation revealed R171 rested in bed, with the uncovered urinary catheter bag hung on the right side of the bed, with yellow urine in the catheter tubing and bag. On 04/21/22 at 10:45 AM, Administrative Nurse D stated the resident's urinary catheter bag should be covered to protect her dignity. She stated the bag did not ahve to be covered when the resident was in her room regardless of whether it was visible to other residents or guests. The facility's undated Resident Rights policy documented the facility would promote care for the resident in a manner that maintains each resident's dignity and respect. The facility failed to cover R171's urinary catheter bag placing the resident at risk for embarrassment and an undignified living environment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R51's Electronic Medical Record (EMR) documented R51 had a diagnose of dementia (progressive mental disorder characterized by ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R51's Electronic Medical Record (EMR) documented R51 had a diagnose of dementia (progressive mental disorder characterized by failing memory, confusion) without behavioral disturbance. R51's Significant Change Minimum Data Set (MDS), dated [DATE], documented R51 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated mildly impaired cognition. The MDS documented R51 required extensive staff assistance with bed mobility, transfers, dressing, locomotion on unit, and toilet use, limited staff assistance with walk in room and corridor, and locomotion off unit, and supervision with eating. The MDS documented the resident received scheduled antipsychotic (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) medication seven days a week. R51's Cognitive Loss/Dementia Care Area Assessment (CAA), dated 03/21/22, documented the resident had a diagnosis of dementia, had BIMS score of 12, and required assistance with major decision making. The CAA documented R51 at times had physical behaviors directed at others and declined care, and had confusion and at times had exit seeking behaviors. R51's Psychotropic Drug Use CAA documented the resident received Zyprexa (antipsychotic(medication used to treat severe agitation associated with certain mental/mood conditions) such as schizophrenia (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), bipolar mania(major mental illness that caused people to have episodes of severe high and low moods) for a diagnosis of anxiety(mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) and she was at risk for adverse side effects from the medication. R51's Multiple Medication Care Plan, revised 03/16/22, instructed staff to administer to R51 all her medications and treatments as ordered, monitor her for possible drug interactions, obtain routine labs and notify physician of lab results. R51's Physician Order, dated 01/31/22, instructed staff to administer Zyprexa tablet, 2.5 milligram (mg), by mouth at bedtime for diagnosis of anxiety. R51's Pharmacist Regimen Review, dated 02/15/22, recorded the facility's consultant pharmacist recommended the physician provide an appropriate diagnosis for R51's Zyprexa, per Centers for Medicare and Medicaid Services (CMS) guidelines which only the Federal Drug Administration (FDA) approved diagnoses of Tourette's(a disorder that involves repetitive movements or unwanted sounds (tics) that can't be easily controlled), Huntington's (rare abnormal hereditary condition characterized by progressive mental deterioration; a disabling central nervous system movement disorder), or schizophrenia were allowed for the continued use of antipsychotics in residents with dementia, due to increased rate of mortality (incidence of deaths) and lack of efficacy when used in patients with dementia related psychosis. The pharmacist also recommended a gradual dose reduction in R51's Zyprexa. The physician responded no change in dosage but failed to address the change in diagnosis of Zyprexa. On 04/21/22 at 10:11 AM, Administrative Nurse D verified on the 02/15/22 pharmacist regimen review, the physician failed to address the CP's recommendation for an appropriate diagnosis for R51's Zyprexa. The facility's Pharmacy Services policy, updated 12/14/21, documented staff should not administer an antipsychotic drug to a resident unless the antipsychotic drug therapy was necessary to treat a specific condition as diagnosed and documented in the resident's clinical record. The facility failed to ensure the physician responded to the CP request to document an acceptable reason for continuing or an appropriate diagnosis for the use of an antipsychotic medication for R51. This placed the resident at risk to receive unnecessary antipsychotic medications and have adverse medication side effects. The facility had a census of 71 residents. The sample included 19 residents with six reviewed for unnecessary medications. Based on observation, record review and interview, the facility's consultant pharmacist (CP) failed to notify the Director of Nursing (DON), medical director, or physician about an inappropriate diagnosis for the use of an antipsychotic medication (medication used to treat significant mental health problems, and/or the facility failed to act upon the pharmacist recommendations for two sampled residents, Resident (R) 36 and R51. This placed the residents at risk to receive unnecessary antipsychotic medications and have adverse side effects. Findings included: - The Physician Order Sheet, dated 04/01/22, recorded R36 had diagnoses of dementia with behaviors (persistent mental disorder marked by memory loss and impaired reasoning), anxiety (mental health disorder characterized by worry and fear that interferes with daily life), and insomnia (difficulty sleeping). The Quarterly Minimum Data Set (MDS), dated [DATE], recorded R36 had a Brief Interview for Mental Status (BIMS) score of three (severe cognitive impairment) with physical and verbal behaviors. The MDS recorded R36 required extensive staff assistance with most Activities of Daily Living (ADLs), had a diagnosis of dementia, and received scheduled antipsychotic medication seven days a week. The Medication Care Plan, dated 02/10/22, recorded R36 had physical and verbal behaviors, difficulty sleeping, and often rejected cares related to her progressing dementia. The Medication Care Plan recorded R36 received Seroquel (antipsychotic medication) with a Black Box Warning (highest safety-related warning that medications can have assigned by the Food and Drug Administration) that recorded the medication was not approved for treatment of elderly patients with dementia due to the medication's ineffectiveness and life-threatening side effects. The Physician's Order, dated 12/11/21, directed staff to administer Seroquel 12.5 milligrams (mg) two times a day to R36 for dementia with behaviors. The Pharmacist Medication Reviews, dated 01/10/22 and 02/08/22 lacked documentation the pharmacist addressed the inappropriate diagnosis of dementia with behaviors for R36's use of Seroquel. The Pharmacist Medication Recommendation, dated 03/10/22, recorded dementia was an inappropriate diagnosis for the use of Seroquel, and recommended the physician attempt a dose reduction or provide a risk versus benefit statement for the inappropriate antipsychotic use. The Pharmacy Medication Recommendation, dated 03/25/22, recorded the physician did not address the inappropriate diagnosis, and refused the gradual dose reduction for R36's use of Seroquel. Review of R36's medical record lacked documentation the facility acted upon the pharmacist's recommendation for an appropriate diagnosis for the resident's use of an antipsychotic medication. The Pharmacist Medication Review, dated, 04/05/22, lacked documentation the pharmacist addressed the inappropriate diagnosis of dementia with behaviors for R36's use of Seroquel. On 04/19/22 at 12:18 PM, observation revealed R36 sat in her wheelchair at the dining table eating lunch with two other residents and had no behaviors. On 04/19/22 at 02:19 PM, Licensed Nurse (LN) G stated R36 had severe cognitive impairment due to dementia, was resistive to cares at times, and the resident's occasional behaviors were easily directed. On 04/21/22 at 09:32 AM, Administrative Nurse D stated the consultant pharmacist had not addressed R36's inappropriate diagnosis for the use of Seroquel on the January 2022, February 2022, and April 2022 medication reviews. Administrative Nurse D stated the facility had not acted upon the pharmacist's March 2022 recommendation that the resident had an inappropriate diagnosis for the use of an antipsychotic medication. The facility's Medication Regimen Review policy, dated 07/17/19, directed the consultant pharmacist to ensure the residents' medications had an appropriate diagnosis or adequate indication for use. The facility's consultant pharmacist failed to notify the DON, medical director, or physician about R36's inappropriate diagnosis for the use of an antipsychotic medication, and/or the facility failed to act upon the pharmacist recommendation, placing the resident at risk to receive unnecessary antipsychotic medications and have adverse side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R51's Electronic Medical Record (EMR) documented R51 had a diagnose of dementia (progressive mental disorder characterized by ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R51's Electronic Medical Record (EMR) documented R51 had a diagnose of dementia (progressive mental disorder characterized by failing memory, confusion) without behavioral disturbance. R51's Significant Change Minimum Data Set (MDS), dated [DATE], documented R51 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated mildly impaired cognition. The MDS documented R51 required extensive staff assistance with bed mobility, transfers, dressing, locomotion on unit, and toilet use, limited staff assistance with walk in room and corridor, and locomotion off unit, and supervision with eating. The MDS documented the resident received scheduled antipsychotic (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) medication seven days a week. R51's Cognitive Loss/Dementia Care Area Assessment (CAA), dated 03/21/22, documented the resident had a diagnosis of dementia, had BIMS score of 12, and required assistance with major decision making. The CAA documented R51 at times had physical behaviors directed at others and declined care, and had confusion and at times had exit seeking behaviors. R51's Psychotropic Drug Use CAA documented the resident received Zyprexa (antipsychotic medication) such as schizophrenia (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), bipolar mania(major mental illness that caused people to have episodes of severe high and low moods) for a diagnosis of anxiety(mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) and she was at risk for adverse side effects from the medication. R51's Multiple Medication Care Plan, revised 03/16/22, instructed staff to administer to R51 all her medications and treatments as ordered, monitor her for possible drug interactions, obtain routine labs and notify physician of lab results. R51's Physician Order, dated 01/31/22, instructed staff to administer Zyprexa tablet, 2.5 milligram (mg), by mouth at bedtime for diagnosis of anxiety. R51's Pharmacist Regimen Review, dated 02/15/22, recorded the facility's consultant pharmacist (CP) recommended the physician provide an appropriate diagnosis for R51's Zyprexa, per Centers for Medicare and Medicaid Services (CMS) guidelines which only the Federal Drug Administration (FDA) approved diagnoses of Tourette's (a disorder that involves repetitive movements or unwanted sounds (tics) that can't be easily controlled), Huntington's (rare abnormal hereditary condition characterized by progressive mental deterioration; a disabling central nervous system movement disorder), or schizophrenia were allowed for the continued use of antipsychotics in residents with dementia, due to increased rate of mortality (incidence of deaths) and lack of efficacy when used in patients with dementia related psychosis. The pharmacist also recommended a gradual dose reduction in R51's Zyprexa. The physician responded no change in dosage but failed to address the change in diagnosis of Zyprexa. On 04/21/22 at 10:11 AM, Administrative Nurse D verified on the 02/15/22 pharmacist regimen review the physician failed to address the recommendation for an appropriate diagnosis for R51's Zyprexa and the facility failed to follow up with the CP's recommendation and obtain an appropriate diagnosis from the physician. The facility's Pharmacy Services policy, updated 12/14/21, documented staff should not administer an antipsychotic drug to a resident unless the antipsychotic drug therapy was necessary to treat a specific condition as diagnosed and documented in the resident's clinical record. The facility failed to ensure an acceptable reason for continuing or an appropriate diagnosis for the use of an antipsychotic medication for R51. This placed the resident at risk to receive unnecessary antipsychotic medications and have adverse medication side effects. The facility had a census of 71 residents. The sample included 19 residents with six reviewed for unnecessary medications. Based on observation, record review and interview, the facility failed to ensure an appropriate diagnosis for the use of an antipsychotic medication (medications used to treat significant mental health problems) for two sampled residents, Residents (R) 36 and R51. This placed the residents at risk to receive unnecessary antipsychotic medications and have adverse medication side effects. Findings included: - The Physician Order Sheet, dated 04/01/22, recorded R36 had diagnoses of dementia with behaviors (persistent mental disorder marked by memory loss and impaired reasoning), anxiety (mental health disorder characterized by worry and fear that interferes with daily life), and insomnia (difficulty sleeping). The Quarterly Minimum Data Set (MDS), dated [DATE], recorded R36 had a Brief Interview for Mental Status (BIMS) score of three (severe cognitive impairment) with physical and verbal behaviors. The MDS recorded R36 required extensive staff assistance with most Activities of Daily Living (ADLs), had a diagnosis of dementia, and received scheduled antipsychotic medication seven days a week. The Medication Care Plan, dated 02/10/22, recorded R36 had physical and verbal behaviors, difficulty sleeping, and often rejected cares related to her progressing dementia. The Medication Care Plan recorded R36 received Seroquel (antipsychotic medication) with a Black Box Warning (highest safety-related warning that medications can have assigned by the Food and Drug Administration) that recorded the medication was not approved for treatment of elderly patients with dementia due to the medication's ineffectiveness and life-threatening side effects. The Physician's Order, dated 12/11/21, directed staff to administer Seroquel 12.5 milligrams (mg) two times a day to R36 for dementia with behaviors. The Pharmacist Medication Reviews, dated 01/10/22 and 02/08/22 lacked documentation the pharmacist addressed the inappropriate diagnosis of dementia with behaviors for R36's use of Seroquel. The Pharmacist Medication Recommendation, dated 03/10/22, recorded dementia was an inappropriate diagnosis for the use of Seroquel, and recommended the physician attempt a dose reduction or provide a risk versus benefit statement for the inappropriate antipsychotic use. The Pharmacy Medication Recommendation, dated 03/25/22, recorded the physician did not address the inappropriate diagnosis, and refused the gradual dose reduction for R36's use of Seroquel. The Pharmacist Medication Review, dated, 04/05/22, lacked documentation the pharmacist addressed the inappropriate diagnosis of dementia with behaviors for R36's use of Seroquel. On 04/19/22 at 12:18 PM, observation revealed R36 sat in her wheelchair at the dining table eating lunch with two other residents and had no behaviors. On 04/19/22 at 02:19 PM, Licensed Nurse (LN) G stated R36 had severe cognitive impairment due to dementia, was resistive to cares at times, and the resident's occasional behaviors were easily directed. On 04/21/22 at 09:32 AM, Administrative Nurse D stated dementia with behaviors was an inappropriate diagnosis for R36's use of Seroquel. The facility's Medication Administration policy, dated 12/14/21, directed staff to ensure antipsychotic medications had an appropriate diagnosis for use, and nursing staff should monitor antipsychotic medications for adverse side effects. The facility failed to ensure an appropriate diagnosis for the use of an antipsychotic medication for R36, placing the resident at risk to receive unnecessary antipsychotic medications and have adverse medication side effects.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility had a census of 71 residents. The sample included 19 residents. Based on observation, record review, and interview the facility failed to prepare, store, distribute, and serve food under ...

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The facility had a census of 71 residents. The sample included 19 residents. Based on observation, record review, and interview the facility failed to prepare, store, distribute, and serve food under sanitary conditions for the 71 residents in the facility who received their meals from the facility kitchen. This placed the residents at risk for foodborne illness. Findings included: - On 04/18/22 at 07:10 AM, during initial tour, observation revealed the following: Four - 24 inches by 24 inches ceiling air vent grills/registers, located above the food preparation area, covered with brownish-gray, fuzzy substance. Two - 24 inches by 24 inches ceiling air vent grills/registers, located above the dishwasher area, covered with brownish-gray, fuzzy substance. On 04/21/22 at 09:20 AM, Maintenances Staff U verified maintenance staff were responsible to clean the air vents grills/registers, and confirmed maintenance did not have a routine cleaning schedule. Maintenance Staff U verified the vents were covered with a brownish-gray, fuzzy substance. The facility's Main Kitchen Cleaning Schedule policy, dated December 01, 2012, documented the dining service staff are responsible for checking the cleaning schedules to ensure tasks scheduled for that day are performed. Environmental Services Team would ensure the following equipment would be cleaned monthly stove hood and filters, vent, ice machine, refrigerator, condenser, pans and coils. The dietary manager would review documentation or cleaning task and perform quality assurance process at least once a month. The facility failed to prepare, store, distribute and serve food under sanitary conditions for the 71 residents residing in the facility, who received meals from the facility kitchens.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (85/100). Above average facility, better than most options in Kansas.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Kansas facilities.
Concerns
  • • 19 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Brewster's CMS Rating?

CMS assigns BREWSTER HEALTH CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Kansas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Brewster Staffed?

CMS rates BREWSTER HEALTH CENTER's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 46%, compared to the Kansas average of 46%.

What Have Inspectors Found at Brewster?

State health inspectors documented 19 deficiencies at BREWSTER HEALTH CENTER during 2022 to 2025. These included: 18 with potential for harm and 1 minor or isolated issues.

Who Owns and Operates Brewster?

BREWSTER HEALTH CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 97 certified beds and approximately 75 residents (about 77% occupancy), it is a smaller facility located in TOPEKA, Kansas.

How Does Brewster Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, BREWSTER HEALTH CENTER's overall rating (5 stars) is above the state average of 2.9, staff turnover (46%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Brewster?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Brewster Safe?

Based on CMS inspection data, BREWSTER HEALTH CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Kansas. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Brewster Stick Around?

BREWSTER HEALTH CENTER has a staff turnover rate of 46%, which is about average for Kansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Brewster Ever Fined?

BREWSTER HEALTH CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Brewster on Any Federal Watch List?

BREWSTER HEALTH CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.