CARMEL HOME

2501 OLD HARTFORD ROAD, OWENSBORO, KY 42303 (270) 683-0227
Non profit - Corporation 18 Beds Independent Data: November 2025
Trust Grade
75/100
#48 of 266 in KY
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Carmel Home has a Trust Grade of B, indicating it is a good choice for families looking for care, as it is solidly above average. It ranks #48 out of 266 facilities in Kentucky, placing it in the top half, and #2 out of 7 in Daviess County, meaning there is only one better local option. The facility is improving, having reduced its issues from three in 2024 to zero in 2025, which is a positive trend. However, staffing is a concern, with a score of 0 out of 5, indicating significant issues, and the facility had $40,173 in fines, higher than 97% of Kentucky facilities, suggesting ongoing compliance problems. Specific incidents included failing to provide adequate RN coverage for eight hours a day on multiple occasions and not properly storing food, which could pose health risks. While there are some strengths, such as a strong trend of improvement, families should weigh these concerns carefully when considering Carmel Home for their loved ones.

Trust Score
B
75/100
In Kentucky
#48/266
Top 18%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
3 → 0 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
$40,173 in fines. Lower than most Kentucky facilities. Relatively clean record.
Skilled Nurses
○ Average
RN staffing data not reported for this facility.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★☆
4.0
Overall Rating
☆☆☆☆☆
0.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 3 issues
2025: 0 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

Federal Fines: $40,173

Above median ($33,413)

Moderate penalties - review what triggered them

The Ugly 3 deficiencies on record

Feb 2024 3 deficiencies
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on interviews and record review, it was determined the facility failed to provide the services of a Registered Nurse (RN) at least eight (8) consecutive hours a day, seven (7) days a week from 0...

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Based on interviews and record review, it was determined the facility failed to provide the services of a Registered Nurse (RN) at least eight (8) consecutive hours a day, seven (7) days a week from 07/01/2023 through 09/30/2023. The findings include: Review of the facility's policy titled, Staffing Policy, revealed it was the policy of the Center to ensure that sufficient qualified nursing staff were available daily to meet residents needs for nursing care and in a manner and environment which promotes each resident's physical, mental and psycho-social well-being thus enhancing their quality of life. Staffing was determined within the facility based on work assignments designed to meet the needs of residents as determined by the resident assessment and individual plans of care. Review of the facility's July 2023 daily staffing sheets revealed the facility failed to have RN coverage for eight (8) consecutive hours in the facility on 07/01/2023, 07/02/2023, 07/08/2023, 07/09/2023, 07/15/2023, and 07/16/2023. Review of the facility's August 2023 daily staffing sheets dated 08/01/2023 through 08/20/2023, revealed there was documented RN coverage for eight consecutive hours each day. Review of September 2023 daily staffing sheets revealed there was no documented RN coverage on 09/06/2023, 09/07/2023, 09/09/2023, 09/23/2023, and 09/30/2023. In an interview with the Business Office Manager (BOM) on 02/15/2024 at 10:04 AM, she stated she was unaware that the facility had no RN coverage as the Administrator was an RN. The BOM was unaware that the Administrators hours were not reported as direct care hours. In an interview with the Director of Nursing (DON) on 02/15/2023 at 5:58 PM, she stated the facility did not currently have a dedicated RN to work the weekends. She stated she believed resident safety was ensured, as the Administrator was also an RN and lived onsite. In an interview with the Administrator, on 02/15/2024 at 6:15 PM, she stated she was the Administrator but also an RN. She stated she was aware that the facility had days with no RN on duty, but she was an RN and lived onsite. The Administrator stated she was unaware her hours in the facility did not count for the RN coverage. She stated the facility had difficulty with hiring RNs, but the DON was always on call to cover call ins.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observations, interviews, and review of facility documents, it was determined the facility failed to store, label, and date food in accordance with professional standards for food service saf...

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Based on observations, interviews, and review of facility documents, it was determined the facility failed to store, label, and date food in accordance with professional standards for food service safety. The findings include: Review of a facility document titled, Labeling and Dating for Safe Storage of Food, dated 04/10/2023, revealed labeling and dating were critical in order to promote food safety. The use of use by dates would be reviewed. All products should be dated upon receipt. All products should be dated when opened, used by dates on all food once opened and stored under refrigeration. Observation of the kitchen on 02/14/2024 at 8:42 AM, revealed walk in cooler #1 contained a plastic container partially full of a brown substance that was not labeled or dated. Further observation revealed a container full of a yellow/orange substance not labeled or dated. Observation of the kitchen on 02/14/2024 at 8:48 AM, revealed walk in cooler #2 contained a tray containing forty-one (41) ten (10) ounce Styrofoam cups of various liquids that were not dated. In an interview with the Certified Dietary Manager on 02/14/2024 at 8:50 AM, she stated the brown substance was caramel sauce and the yellow/orange container was cheese sauce left over from a facility party. She further stated the tray of various liquids were from the supper meal the previous night. The CDM stated she would remove all the items from the coolers because they should be labeled and dated prior to storage.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observations, interviews, and review of the facility policy, it was determined the facility failed to post staffing data for two (2) of the three (3) days of the survey. The findings include...

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Based on observations, interviews, and review of the facility policy, it was determined the facility failed to post staffing data for two (2) of the three (3) days of the survey. The findings include: Review of facility's policy titled, Staffing Policy, not dated, revealed the center would post the facility name, the current date, the Resident census, and the actual number of nursing staff on duty each shift daily. Included with this posting would be Registered Nurses, Licensed Practical Nurses, Medication Aids and Nursing Assistants directly responsible for patient care. The daily posting would be displayed in a public place, clearly visible where residents, staff and the general public may view it. Observation of the daily staffing posting on 02/13/2024 at 6:30 PM, revealed that the staffing posted for the 300 Hall, was dated 02/08/2024. Observation of the daily staffing posting on 02/14/2024 at 9:30 AM, revealed that the staffing posted for the 300 Hall, was unchanged and dated 02/08/2024. In an interview with the Director of Nursing (DON) on 02/15/2024 at 5:58 PM, she stated it was the responsibility of the night shift staff to update the white board for staffing. She stated the Administrator did the scheduling and posted the staffing sheets at the nurse's station. In an interview with the Administrator on 02/15/2024 at 6:15 PM, she stated she was aware that the white board had not been updated since 02/08/2024 and that it did not contain the correct information. She further stated it was the expectation that the daily staff postings would be accurate.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • $40,173 in fines. Higher than 94% of Kentucky facilities, suggesting repeated compliance issues.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Carmel Home's CMS Rating?

CMS assigns CARMEL HOME an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Kentucky, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Carmel Home Staffed?

Detailed staffing data for CARMEL HOME is not available in the current CMS dataset.

What Have Inspectors Found at Carmel Home?

State health inspectors documented 3 deficiencies at CARMEL HOME during 2024. These included: 2 with potential for harm and 1 minor or isolated issues.

Who Owns and Operates Carmel Home?

CARMEL HOME is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 18 certified beds and approximately 16 residents (about 89% occupancy), it is a smaller facility located in OWENSBORO, Kentucky.

How Does Carmel Home Compare to Other Kentucky Nursing Homes?

Compared to the 100 nursing homes in Kentucky, CARMEL HOME's overall rating (4 stars) is above the state average of 2.8 and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Carmel Home?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Carmel Home Safe?

Based on CMS inspection data, CARMEL HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Kentucky. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Carmel Home Stick Around?

CARMEL HOME has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Carmel Home Ever Fined?

CARMEL HOME has been fined $40,173 across 4 penalty actions. The Kentucky average is $33,481. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Carmel Home on Any Federal Watch List?

CARMEL HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.