Signature HealthCARE at Hillcrest
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Signature HealthCARE at Hillcrest in Owensboro, Kentucky has a Trust Grade of B+, indicating it is above average and recommended for potential residents. It ranks #73 out of 266 nursing homes in Kentucky, placing it in the top half, and #4 out of 7 in Daviess County, meaning only three local options are better. The facility is improving, with issues decreasing from 5 in 2018 to 2 in 2025. Staffing is rated average with a turnover rate of 49%, which aligns with the state average, but it benefits from better RN coverage than 84% of Kentucky facilities, enhancing resident care. However, there are some concerns, such as food safety issues in the kitchen and failure to obtain consent for physical contact with residents, indicating areas that need attention despite the absence of fines and a good overall rating.
- Trust Score
- B+
- In Kentucky
- #73/266
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 49% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Kentucky facilities.
- Skilled Nurses ✓ Good
- Each resident gets 53 minutes of Registered Nurse (RN) attention daily — more than average for Kentucky. RNs are trained to catch health problems early.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Kentucky avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Apr 2025
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
Based on interview, record review, and facility policy review, the facility failed to ensure residents and/or their representatives right to be informed of and participate in treatment.
The facility f...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and facility policy review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for all ...
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Nov 2018
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on interview, record review, and review of the facility's policy, it was determined the facility failed to develop and implement a comprehensive person-centered care plan for each resident, cons...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of the facility's policies/procedures, it was determined the facility failed to ensure a resident who is incontinent of bladder receives appr...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy/procedure, it was determined the facility failed to ensur...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of the facility's policy/procedure, it was determined the facility failed to ensure that a resident who needs respiratory care, including tra...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the facility's policy/procedure, it was determined the facility fa...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Kentucky.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Kentucky facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Signature Healthcare At Hillcrest's CMS Rating?
CMS assigns Signature HealthCARE at Hillcrest an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Kentucky, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Signature Healthcare At Hillcrest Staffed?
CMS rates Signature HealthCARE at Hillcrest's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 49%, compared to the Kentucky average of 46%.
What Have Inspectors Found at Signature Healthcare At Hillcrest?
State health inspectors documented 7 deficiencies at Signature HealthCARE at Hillcrest during 2018 to 2025. These included: 7 with potential for harm.
Who Owns and Operates Signature Healthcare At Hillcrest?
Signature HealthCARE at Hillcrest is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 156 certified beds and approximately 123 residents (about 79% occupancy), it is a mid-sized facility located in OWENSBORO, Kentucky.
How Does Signature Healthcare At Hillcrest Compare to Other Kentucky Nursing Homes?
Compared to the 100 nursing homes in Kentucky, Signature HealthCARE at Hillcrest's overall rating (4 stars) is above the state average of 2.8, staff turnover (49%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Signature Healthcare At Hillcrest?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Signature Healthcare At Hillcrest Safe?
Based on CMS inspection data, Signature HealthCARE at Hillcrest has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Kentucky. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Signature Healthcare At Hillcrest Stick Around?
Signature HealthCARE at Hillcrest has a staff turnover rate of 49%, which is about average for Kentucky nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Signature Healthcare At Hillcrest Ever Fined?
Signature HealthCARE at Hillcrest has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Signature Healthcare At Hillcrest on Any Federal Watch List?
Signature HealthCARE at Hillcrest is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.