LESLIE LAKES RETIREMENT CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Leslie Lakes Retirement Center in Arcadia, Louisiana, has received a Trust Grade of B, indicating it is a good facility, solid but not without issues. It ranks #11 out of 264 nursing homes in Louisiana, placing it in the top half, and is the best option among the three facilities in Bienville County. The facility is improving, with reported issues decreasing from seven in 2023 to just one in 2024, which is a positive sign. Staffing is average with a turnover rate of 29%, significantly better than the state average of 47%, which means residents are cared for by familiar staff. However, the facility has faced some serious concerns, including a recent incident where a resident was physically abused by another resident, resulting in a hospital visit for injuries. Additionally, there are issues with medication administration and a resident's bed control that has not worked for years, suggesting some areas need attention. Overall, while there are significant strengths, families should weigh these serious weaknesses when considering this facility.
- Trust Score
- B
- In Louisiana
- #11/264
- Safety Record
- Moderate
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 29% annual turnover. Excellent stability, 19 points below Louisiana's 48% average. Staff who stay learn residents' needs.
- Penalties ⚠ Watch
- $59,670 in fines. Higher than 79% of Louisiana facilities, suggesting repeated compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 11 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Low Staff Turnover (29%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (29%)
19 points below Louisiana average of 48%
Facility shows strength in staff retention, fire safety.
The Bad
Above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 14 deficiencies on record
Dec 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to conduct a MDS (Minimum Data Set) admission assessment timely for 1...
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Nov 2023
5 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected multiple residents
Based on observations and interviews the facility failed to accommodate the needs of 1 (#8) of 2 (#4, #8) residents reviewed for environment by failing to ensure Resident #8's bed control was in worki...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interviews the facility failed to provide services that met professional standards dur...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews the facility failed to ensure residents who had indwelling catheters receive...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
Based on record reviews, observation and interviews the facility failed to ensure provision of necessary care and services consistent with professional standards of practice and the facility's policy ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations and interviews, the facility failed to ensure dietary services were provided in a sanitary environment for the 83 residents served a meal tray from the kitchen as reported by the...
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Nov 2023
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Free from Abuse/Neglect
(Tag F0600)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to protect the residents' right to be free from physical abuse by ano...
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May 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to provide equal access to quality care regardless of payment source ...
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Dec 2022
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0583
(Tag F0583)
Could have caused harm · This affected 1 resident
Based on record review, observation and interviews the facility failed to ensure personal privacy for 1 (#33) out of 8 (#66, #10, #83, #78, #11, #33, #45, #36) residents reviewed for ADL (Activities o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on record reviews, observations, and interviews the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standar...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation, record review and interview the facility failed to ensure 1 (#78) of 1 (#78) residents reviewed for accidents received adequate supervision to prevent accidents/falls. The facili...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observations and interviews, the facility failed to ensure failed to provide residents necessary respiratory care and services in accordance with accepted professional standards of practice f...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
Based on record reviews and interview the facility failed to ensure residents and/or the resident's representative received written information regarding advanced directives for 5 residents out of 6 (...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
Based on observations and interviews the facility failed to provide housekeeping and maintenance services necessary to ensure a safe, clean, comfortable and homelike environment in good repair for 5 r...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 29% annual turnover. Excellent stability, 19 points below Louisiana's 48% average. Staff who stay learn residents' needs.
- • Multiple safety concerns identified: 1 harm violation(s), $59,670 in fines, Payment denial on record. Review inspection reports carefully.
- • 14 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • $59,670 in fines. Extremely high, among the most fined facilities in Louisiana. Major compliance failures.
About This Facility
What is Leslie Lakes Retirement Center's CMS Rating?
CMS assigns LESLIE LAKES RETIREMENT CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Leslie Lakes Retirement Center Staffed?
CMS rates LESLIE LAKES RETIREMENT CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 29%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Leslie Lakes Retirement Center?
State health inspectors documented 14 deficiencies at LESLIE LAKES RETIREMENT CENTER during 2022 to 2024. These included: 1 that caused actual resident harm and 13 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Leslie Lakes Retirement Center?
LESLIE LAKES RETIREMENT CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PARAMOUNT HEALTHCARE CONSULTANTS, a chain that manages multiple nursing homes. With 150 certified beds and approximately 85 residents (about 57% occupancy), it is a mid-sized facility located in ARCADIA, Louisiana.
How Does Leslie Lakes Retirement Center Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, LESLIE LAKES RETIREMENT CENTER's overall rating (5 stars) is above the state average of 2.4, staff turnover (29%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Leslie Lakes Retirement Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Leslie Lakes Retirement Center Safe?
Based on CMS inspection data, LESLIE LAKES RETIREMENT CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Leslie Lakes Retirement Center Stick Around?
Staff at LESLIE LAKES RETIREMENT CENTER tend to stick around. With a turnover rate of 29%, the facility is 17 percentage points below the Louisiana average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Leslie Lakes Retirement Center Ever Fined?
LESLIE LAKES RETIREMENT CENTER has been fined $59,670 across 1 penalty action. This is above the Louisiana average of $33,676. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.
Is Leslie Lakes Retirement Center on Any Federal Watch List?
LESLIE LAKES RETIREMENT CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.