CYPRESS POINT NURSING & REHABILITATION CENTER

4910 AIRLINE DRIVE, BOSSIER CITY, LA 71111 (318) 747-2700
For profit - Limited Liability company 142 Beds CENTRAL MANAGEMENT COMPANY Data: November 2025
Trust Grade
80/100
#33 of 264 in LA
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Cypress Point Nursing & Rehabilitation Center has received a Trust Grade of B+, indicating that it is above average and recommended for families considering care options. It ranks #33 out of 264 facilities in Louisiana, placing it in the top half of available options, and #3 out of 9 in Bossier County, meaning only two local facilities are ranked higher. However, the facility is experiencing a worsening trend, with the number of reported issues increasing from 3 in 2024 to 5 in 2025. Staffing is rated average with a turnover rate of 52%, which is slightly above the state average, but the facility has good RN coverage, exceeding 93% of state facilities, ensuring better oversight of resident care. Importantly, there have been no fines reported, which is a positive aspect. However, recent inspector findings highlighted concerns such as failing to post important contact information for state agencies in an accessible location, not providing adequate written notice regarding resident transfers, and neglecting to refer a resident for specialized mental health services. While there are strengths in staffing and RN coverage, these specific incidents indicate areas where the facility needs to improve to enhance resident care and communication.

Trust Score
B+
80/100
In Louisiana
#33/264
Top 12%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
3 → 5 violations
Staff Stability
⚠ Watch
52% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Louisiana facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
○ Average
9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★☆
4.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 3 issues
2025: 5 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 52%

Near Louisiana avg (46%)

Higher turnover may affect care consistency

Chain: CENTRAL MANAGEMENT COMPANY

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 9 deficiencies on record

Jul 2025 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to provide services that met professional standards fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to provide services that met professional standards for 2 (#9 and #105) of 6 (#9, #22, #25, #52, #105, and #132) residents reviewed for accident hazards and supervision. The facility failed to ensure safe medication administration practices by leaving medication at the bedside.Findings:Review of the facility's undated Self-Administration of Medications policy revealed in part:3. To assess whether the resident is able to self-administer medications, the criteria on the Assessment for self-administration of medications form will be used. If the Interdisciplinary Team (IDT) determines that the resident is unable to self-administer medications, because this would be a danger to the resident or to others, then the Interdisciplinary Team may not grant the right to self-administer medications. If the right is granted, a specific order to self-administer must be obtained which includes how, when and for what reason the medication can be used.7. Self-administration of bedside medications must be care planned, including the specific order, granting of approval by IDT, and monitoring for compliance. Review of the facility's undated General Guidelines policy revealed in part:5. Residents are allowed to self-administer medications when specifically authorized by the IDT which includes the attending physician and in accordance with procedures for self-administration of medications. (See policy for self-administration of medications)Resident #9Review of Resident #9's medical record revealed an admission date of 08/16/2023 with diagnoses which included, in part, metabolic encephalopathy, personal history of transient ischemic attack (TIA) and cerebral infarction without residual deficits. Review of Resident #9's Quarterly MDS (minimum data set) assessment dated [DATE] revealed, in part, a BIMS (Brief Interview of Mental Status) score of 08/15, indicating moderate cognitive impairment).Review of Resident #9's medical record revealed a physician order dated 11/04/2024 Cleanse buttocks with soap and water pat dry apply zeasorb powder for preventative care leave open to air daily until resolved; every day shift and every 15 minutes as needed for preventative skin care. Further review of Resident #9's medical record failed to reveal a physician's order for self-administration of medication. Review Resident #9's care plan failed to reveal Resident #9 had been care planned for self-administration of medication.An observation on 07/28/2025 at 8:15 a.m. revealed one medication cup of powder with illegible/smeared label on Resident #9's bedside table. During an interview on 07/28/2025 at 9:25 a.m., with S4CNA (certified nursing assistant) and S5LPN (licensed practical nurse), S4CNA reported the medication in the cup on Resident #9's bedside table was for wound care on Resident #9's buttocks. S5LPN acknowledged medication was at the bedside. S5LPN reported she was unable to read the medication cup label. S5LPN reported medications of any kind should not be at the bedside. During an interview 07/28/2025 at 9:30 a.m., S5LPN reported the medication could be Zeasorb. Upon review of Resident #9's orders, S5LPN reported the powder in the medication cup was is Zeasorb and there was not an order for medication to be left at Resident #9's beside for self-administration. Resident #105Review of Resident #105's medical record revealed an admission date of 08/16/2023 with diagnoses which included, in part, dry eye syndrome of bilateral lacrimal glands, chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypoxia.Record of Quarterly MDS Assessment for Resident #105 dated 06/05/2025 revealed in a BIMS score of 15/15, indicating cognitively intact.Review of Resident #105's medical record revealed a physician's order dated 03/20/2025 refresh liquigel ophthalmic gel 1% (carboxymethylcellulose sodium [ophthalmic]); instill 2 drop in both eyes two times a day related to dry eye syndrome of bilateral lacrimal glands and instill 1 drop in both eyes every 2 hours as needed for dry eye. Further review of Resident #105's medical record failed to reveal a physician's order for self-administration of medication. Review of Resident #105's care plan failed to reveal Resident #105 had been care planned for self-administration of medication.An observation on 07/28/2025 at 9:05 a.m. revealed medication on Resident # 105's bedside table labeled Refresh Tears. During an interview on 07/28/2025 at 9:05 a.m., Resident #105 reported medication had been on the bedside table since last night, and she had just put the eye drops in her eyes. During an interview on 07/28/2025 at 9:15 a.m., S6LPN acknowledged Refresh Tears medication was at Resident #105's bedside and should not be in the room. S6LPN further acknowledged Resident #105 did not have an order for self-administration
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to provide respiratory care consistent with profession...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to provide respiratory care consistent with professional standards of practice for 2 (#116 and #139) of 3 (#116, # 39, and #141) residents reviewed for respiratory services. The facility failed to ensure respiratory supplied were stored properly.Findings:Review of the facility's undated Oxygen Administration (Concentrator or Tank) policy revealed in part: Humidifier bottles, cannulas and 02 tubing will be changed at least once weekly and dated. Concentrator filter should be cleaned weekly or as needed as well. When not in use. Cannula or mask should be placed in a plastic bag.Resident #116Review of Resident #116's Quarterly MDS Assessment (minimum data sheet) dated 06/19/2025 revealed, in part, admission date to facility of 10/26/2023. Review of Resident #116's medical record diagnoses included, in part, other specified chronic obstructive pulmonary disease, history of falling, other specified anxiety disorders, muscle wasting and atrophy, not elsewhere classified, multiple sites, pain, unspecified and restless legs syndrome. Review of Resident #116's physician orders included an order dated 07/11/2025 Change O2 (oxygen) tubing, nasal cannula, humidifier bottle and clean filter; one time a day every Wednesday.An observation on 07/28/2025 at 7:55 a.m. revealed Resident #116's oxygen humidified water container and tubing were dated 07/18/2025. During an interview on 07/28/2025 at 8:00 a.m., S3DON (Director of Nursing) reported Resident #116's oxygen tubing was dated 07/18/2025 and should have been changed weekly.Resident #139Review of Resident #139's Quarterly MDS assessment dated [DATE] included an admission date to facility of 11/01/2024.Review of Resident #139's diagnoses included other specified chronic obstructive pulmonary disease and chronic systolic (congestive) heart failure. An observation on 07/28/2025 at 8:45 a.m. revealed Resident #139's nebulizing mask placed on top of nebulizing machine and was not stored in a bag.During an interview on 07/28/2025 at 9:30 a.m., S5LPN (licensed practical nurse) acknowledged Resident #139's nebulizing mask was undated, not stored a bag, and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0628 (Tag F0628)

Could have caused harm · This affected multiple residents

Based on record reviews and interview, the facility failed to provide to the resident and/or the resident representative (RP) written notice which specified the reason for transfer, effective date, lo...

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Based on record reviews and interview, the facility failed to provide to the resident and/or the resident representative (RP) written notice which specified the reason for transfer, effective date, location and statement of the resident's appeal rights, and duration of the bed hold policy for 4 (#10, #52, #116 and #147) of 4 (#10, #52, #116 and #147) residents reviewed for transfer/discharge. Findings: Review of the facility’s “Bed-Hold and Readmission” undated policy revealed in part: Purpose: To explain and give written information to the resident and family member or legal representative of our bed-hold and readmission policy. General Information: Upon admission and when leaving the facility, the resident, family member or legal representative will be given instructions of the times allowed out of the facility for hospitalization and/or therapeutic leave… The policy states that a resident, family member or representative agrees that the facility holds the bed for specified number of days at a designated amount of charge. Note: If the resident wished to reserve the bed, there must be a signed agreement between the resident or responsible party and the nursing facility. Resident #10 Review of Resident #10's medical record revealed an admit date of 05/18/2022 with diagnoses of, but not limited to paraplegia, major depressive disorder and bipolar disorder. Review of Resident #10’s medical record revealed Resident #10 was sent to local ED (Emergency Department) on 04/21/2025 for wound evaluation. Further review of Resident #10’s medical record failed to reveal a written notice of transfer/discharge had been provided. Resident #52 Review of Resident #52's medical record revealed an admit date of 05/30/2023 with diagnoses of, but not limited to Parkinson’s disease with dyskinesia and age related osteoporosis without current pathological fracture. Review of Resident #52’s medical record revealed Resident #52 was sent to local ED on 02/20/2025 for evaluation after a fall. Further review of Resident #52’s medical record failed to reveal a written notice of transfer/discharge had been provided. Resident #116 Review of Resident #116's medical record revealed an admit date of 10/26/2023 with diagnoses of, but not limited to chronic obstructive pulmonary disease and other specified anxiety disorders. Review of Resident #116’s medical record revealed Resident #116 was sent to local ED on 06/01/2025 for altered mental status. Further review of Resident #116’s medical record failed to reveal a written notice of transfer/discharge had been provided. Resident #147 Review of Resident #147's medical record revealed an admit date of 04/24/2025 with diagnoses of, but not limited to metabolic encephalopathy and osteoarthritis. Review of Resident #147’s medical record revealed Resident #147 was sent to local ED on 04/30/2025 per RP’s request. Further review of Resident #147’s medical record failed to reveal a written notice of transfer/discharge had been provided. During an interview on 07/30/2025 at 1:00 p.m., S3DON (Director of Nursing) reported Residents #10, #52, #116, #147 and/or RPs had not been provided a written transfer/discharge notice upon transfer from the facility and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected multiple residents

Based on record review and interview, the facility failed to refer a resident with newly evident or possible severe mental disorder, intellectual disability, or a related condition for a Level II PASA...

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Based on record review and interview, the facility failed to refer a resident with newly evident or possible severe mental disorder, intellectual disability, or a related condition for a Level II PASARR (Pre-admission Screening and Resident Review) services for 1 (#3) of 6 (#3, #7, #13, #15, #34, and #135) residents reviewed for PASARR.This failure had the potential for residents to not be provided with specialized rehabilitation services, causing feelings of boredom, hopelessness and a diminished quality of life. Findings: Review of Resident #3's medical revealed an admit date of 06/28/2024 with a diagnosis of unspecified dementia, moderate without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of Resident #3's medical record revealed a diagnosis of Delusional Disorder was added on 07/02/2024. Review of Resident #3's Level I PASARR screen and determination record dated 06/21/2024 revealed Resident #3 was not suspected to have or had ever been diagnosed with a mental illness. Further review of Resident #3's medical record failed to reveal a new PASARR was completed after the new diagnosis of Delusional Disorder was added on 07/02/2024. During an interview on 07/30/2025 at 11:30 a.m., S2Corporate Nurse acknowledged a new PASARR had not been completed/submitted when Resident #3 was diagnosed with a new mental illness and should have been.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0575 (Tag F0575)

Could have caused harm · This affected most or all residents

Based on observations and interviews, the facility failed to post address and telephone numbers of pertinent state agencies in a form and manner accessible and understandable to residents/resident rep...

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Based on observations and interviews, the facility failed to post address and telephone numbers of pertinent state agencies in a form and manner accessible and understandable to residents/resident representatives. Findings:Observation on 07/29/2025 at 9:55 a.m. revealed a framed document with state agency complaint address and phone number posted outside of the business office, at the end of a hallway, off of the facility's main hallway. The posting was on a letter size document and framed, with the bottom of the frame being 64 inches up from the floor. Observation further revealed the posting was not in a location easily noticeable from the main hallway. Further observation revealed only the business office and two staff bathrooms were on the hallway. Review of facility's admission packet revealed a document titled State Survey that included, in part, In accordance with LAC (Louisiana Administrative Code) Title 48:1 9715.F., and as required by R.S. (Revised Statute) 40: 2010.10, this facility is providing notification to the applicant that they may receive a copy of the annual licensing survey as well as the telephone number to report complaints. The telephone number is posted in the facility hallway in an accessible and visible location. During an interview on 07/30/2025 at 8:25 a.m., S1Administrator reported the posting was on the wall next to the business office and on the two televisions by the nursing stations. S1Administrator further acknowledged the print could be larger and the document could be positioned lower on the wall. Observation of television adjacent to a nursing station on 07/30/2025 from 9:31 a.m. to 9:41 a.m. failed to show information which indicated state agency complaint address/phone number to file a complaint. During an interview on 07/30/2025 at 9:45 a.m., S1Administrator was notified of the lack of state agency complaint address/phone number information on the television and reported he thought it was on there but maybe it was not.
Jun 2024 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interviews the facility failed to ensure an appropriate intervention was utilized for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interviews the facility failed to ensure an appropriate intervention was utilized for 1 (Resident #23) of 2 (#23 and #56) residents reviewed for falls by failing to ensure landing strips were in place at Resident #23's bedside. Review of the facility's Fall Prevention Program policy (not dated) revealed in part: Policy: It is the policy of the facility to promote safety, dignity, and overall quality of life for residents. A safe and hazard free environment, as possible, will be provided as well. It is our goal to prevent falls by enabling staff to recognize those residents who have been identified as high risk for potential falls so appropriate interventions can be implemented. We also hope to decrease the risk of injury when falls cannot be prevented. g. Plan of Care: Based on the nursing assessment, preventive measures will be implemented and care planned for residents identified at high risk for falls. Review of Resident #23's medical record revealed in part, Resident #23 was initially admitted to the facility on [DATE] with re-entry on 11/29/2023. Diagnoses, included in part, fracture of unspecified part of neck of left femur, subsequent encounter for closed fracture with routine healing, anxiety disorder and dementia. Review of Resident #23's Quarterly MDS (Minimum Data Set) dated 03/07/2024 revealed in part, Resident #23 had a BIMS (Brief Interview of Mental Status) score of 11 out of 15 indicating moderately impaired cognition. Review of Resident #23's comprehensive care plan revealed in part, Resident #23 was high risk for falls with interventions including but not limited to, anticipate resident #23's needs, encourage to call for assistance, and ensure landing strips x (times) 2 to each side of bed at all times. Review of Resident #23's Physician's orders revealed an order dated 02/21/2024 which read, Landing strips x 2 to each side of bed at all times, every day. Observation on 06/25/2024 at 11:50 a.m. revealed Resident #23 lying in bed asleep with bed in low position. Further observation failed to reveal landing strips were in place to each side of Resident #23's bed. Observation on 06/26/2024 at 8:40 a.m. revealed Resident #23 asleep in bed with bed in low position. Further observation failed to reveal landing strips were in place to each side of Resident #23's bed. Observation on 06/26/2024 at 10:15 a.m. revealed Resident #23 awake in bed with bed in low position. Further observation revealed Resident #23's landing strips were folded up and sitting in the corner of Resident #23's room. During an interview on 06/26/2024 at 10:15 a.m., S4RN (Registered Nurse) acknowledged bilateral landing strips were not in place at Resident #23's bedside and should be. During an interview on 06/26/2024 at 10:40 a.m., Resident #23's Responsible Party reported upon arrival to Resident #23's room, fall mats were not in place at times and this concerned her.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected multiple residents

Based on record reviews, observations, and interviews the facility failed to provide appropriate treatment and services for 3 (#1, #19 and #34) of 3 (#1, #19, and #34) residents reviewed for tube feed...

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Based on record reviews, observations, and interviews the facility failed to provide appropriate treatment and services for 3 (#1, #19 and #34) of 3 (#1, #19, and #34) residents reviewed for tube feeding. The facility failed to ensure the tube feeding container was labeled with the time it was started. Findings: Review of the facility's undated Nasogastric/Gastrostomy Tube Feedings policy revealed in part: Essential Points to Remember . 7. Labels should be completed with resident's name, date, start time, initials of nurse and rate. Resident #1 Review of Resident #1's medical record revealed an admit date of 05/10/2023 and diagnoses which included, in part, diffuse traumatic brain injury, dysphagia, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, encounter for attention to gastrostomy. Review of Resident #1's physician's orders revealed, in part: 06/03/2024 Isosource 1.5 at 45 ml (milliliters)/hr (hour) via peg tube continuously per feeding pump. An observation on 06/24/2024 at 9:22 a.m. revealed Resident #1 was receiving Isosource 1.5 at 45 ml/hr. Further observation revealed Resident #1's tube feeding formula label failed to include the time the feeding was started. During an interview on 06/24/2024 at 9:25 a.m. S3 LPN (Licensed Practical Nurse) confirmed Resident #1's tube feeding formula was not labeled with time it was started and should have been. Resident #19 Review of Resident #19's medical record revealed an admit date of 02/14/2014 and diagnoses which included, in part, aphasia, cognitive impairment, diffuse traumatic brain injury, persistent vegetative state, and encounter for attention to gastrostomy. Review of Resident #19's physician's orders revealed, in part: 06/03/2024 Promote with fiber 1.0 at 35ml/hr via peg tube continuously per feeding pump. An observation on 06/24/2024 at 9:13 a.m. revealed Resident #19 was receiving Promote with fiber 1.0 at 35 ml/hr. Further observation revealed Resident #19's tube feeding formula label failed to include the time the feeding was started. During an interview on 06/24/2024 at 9:24 a.m. S3 LPN confirmed Resident #19's tube feeding formula was not labeled with time it was started and should have been. Resident #34 Review of Resident #34's medical record revealed an admit date of 04/04/2022 and diagnoses which included, in part, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, dysphagia following cerebral infarction, and encounter for attention to gastrostomy. Review of Resident #34's physician's orders revealed, in part: 06/03/2024 Isosource 1.5 at 45ml/hr via peg tube continuously per feeding pump. An observation on 06/24/2024 at 9:05 a.m. revealed Resident #34 was receiving Isosource 1.5 at 45 ml/hr. Further observation revealed Resident #34's tube feeding formula label failed to include the time the feeding was started. During an interview on 06/24/2024 at 9:23 a.m. S3 LPN confirmed Resident #34's tube feeding formula was not labeled with time it was started and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected multiple residents

Based on record reviews and interviews the facility failed to ensure 1 (# 62) of 1 resident reviewed for pain management received the treatment and care consistent with professional standards of pract...

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Based on record reviews and interviews the facility failed to ensure 1 (# 62) of 1 resident reviewed for pain management received the treatment and care consistent with professional standards of practice and in accordance with the resident's Comprehensive Plan of Care. The facility failed to perform daily pain assessments including monitoring for worsening of pain symptoms. Findings: Review of resident #62's Comprehensive Plan of Care revealed a potential problem of altered comfort and pain. Intervention start date of 09/03/2021 and remain active for - Assess pain daily using 1-10 scale. Monitor for worsening of pain symptoms and notify physician of changes. Administer pain medication as ordered. Review of resident #62's clinical records revealed diagnoses that include other intervertebral disc degeneration lumbar region, poisoning by unspecified drugs, medicaments and biological substances, accidental (unintentional), initial encounter and chronic pain. Review of resident #62's June 2024 MAR (Medication Administration Record) revealed pain medications were administered on a routine basis, however, the record did not reflect the resident's response to the administration of the pain medication. Further review of resident #62's medical records failed to reveal daily pain assessments were done. Review of resident #62's June 2024 Physician Orders revealed the following orders: 03/15/2023 Hydrocodone-Acetaminophen (controlled drug) oral tablet 10-325 mg (milligram) Give 1 tablet by mouth every 8 hours as needed for pain related to chronic pain syndrome. Do not exceed 4,000 mg APAP (Acetaminophen) in 24 hours. 02/29/2024 Morphine Sulfate (controlled drug) ER (extended release) oral tablet 15 mg. Give 1 tablet by mouth two times a day related to chronic pain syndrome. 03/16/2023 Acetaminophen oral tablet 325 mg. Give 2 tablets by mouth every 4 hours as needed for pain/headache, dose alert (650mg). Do not exceed 4,000 mg APAP in 24 hours. During an interview on 06/24/2024 at 8:40 a.m., resident #62 complained of pain in both arms from exercises during therapy. Resident #62 reported she had been given her routine medications and she was still hurting. Resident #62 reported she would probably not be given anything else for pain and she would talk with her doctor whenever he visited. During an interview 06/26/2024 at 7:57 a.m. S3 LPN (License Practical Nurse) reported resident #62 receives routine pain meds but daily pain assessments were not being done.
Jun 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Staffing Information (Tag F0732)

Could have caused harm · This affected multiple residents

Based on observation and interviews the facility failed to ensure the nurse staffing data was posted daily at the beginning of each shift. The facility failed to ensure the nurse staffing data was rea...

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Based on observation and interviews the facility failed to ensure the nurse staffing data was posted daily at the beginning of each shift. The facility failed to ensure the nurse staffing data was readily accessible to residents and visitors. The facility had a total census of 114 residents. Findings: Observations of the facility 06/26/2023 at 12:15 p. m. with S2 Corporate Nurse failed to reveal the nursing staffing data report was posted. During an interview on 06/26/2023 at 12:25 p.m. S2 Corporate Nurse reported the nursing staffing data should have been posted and it was not. During an interview on 06/26/2023 at 12:30 p.m. S3 [NAME] Clerk responsible for posting of the nurses staffing data reported she had not posted the nurse staffing data since the move to the new building. During an interview on 06/26/2023 at 12:30 p.m. S1 Assistant Administrator reported the nurse staffing report should have been completed and posted daily by S3 [NAME] Clerk and it was not.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (80/100). Above average facility, better than most options in Louisiana.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Louisiana facilities.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Cypress Point Nursing & Rehabilitation Center's CMS Rating?

CMS assigns CYPRESS POINT NURSING & REHABILITATION CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Cypress Point Nursing & Rehabilitation Center Staffed?

CMS rates CYPRESS POINT NURSING & REHABILITATION CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 52%, compared to the Louisiana average of 46%.

What Have Inspectors Found at Cypress Point Nursing & Rehabilitation Center?

State health inspectors documented 9 deficiencies at CYPRESS POINT NURSING & REHABILITATION CENTER during 2023 to 2025. These included: 9 with potential for harm.

Who Owns and Operates Cypress Point Nursing & Rehabilitation Center?

CYPRESS POINT NURSING & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CENTRAL MANAGEMENT COMPANY, a chain that manages multiple nursing homes. With 142 certified beds and approximately 137 residents (about 96% occupancy), it is a mid-sized facility located in BOSSIER CITY, Louisiana.

How Does Cypress Point Nursing & Rehabilitation Center Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, CYPRESS POINT NURSING & REHABILITATION CENTER's overall rating (4 stars) is above the state average of 2.4, staff turnover (52%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Cypress Point Nursing & Rehabilitation Center?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Cypress Point Nursing & Rehabilitation Center Safe?

Based on CMS inspection data, CYPRESS POINT NURSING & REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Cypress Point Nursing & Rehabilitation Center Stick Around?

CYPRESS POINT NURSING & REHABILITATION CENTER has a staff turnover rate of 52%, which is 6 percentage points above the Louisiana average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Cypress Point Nursing & Rehabilitation Center Ever Fined?

CYPRESS POINT NURSING & REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Cypress Point Nursing & Rehabilitation Center on Any Federal Watch List?

CYPRESS POINT NURSING & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.