NORTHWEST LOUISIANA VETERANS HOME
Inspected within the last 6 months. Data reflects current conditions.
The Northwest Louisiana Veterans Home has received a Trust Grade of B, indicating it is a good option, though not the best available. It ranks #93 out of 264 facilities in Louisiana, placing it in the top half, but #4 out of 9 in Bossier County suggests there are three better local alternatives. Unfortunately, the facility's trend is worsening, with the number of issues increasing from 2 in 2024 to 4 in 2025. While the staffing turnover is impressively low at 0%, indicating that staff members are committed and familiar with residents, the facility has received some concerning findings. For instance, it was noted that three residents were given psychotropic medications without proper consent, and there were failures to provide information on advance directives to multiple residents, which raises questions about communication and consent practices. Overall, while there are strengths in staffing, the increasing issues and specific incidents highlight the need for careful consideration.
- Trust Score
- B
- In Louisiana
- #93/264
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Louisiana facilities.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Above Louisiana average (2.4)
Meets federal standards, typical of most facilities
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
Jun 2025
4 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews the facility failed to ensure residents and/or residents' RP (Responsible Party) were informed of the risks, benefits and side effects of psychotropic/antipsycho...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
Based on record reviews and interview the facility failed to ensure residents were provided information regarding formulation of an Advance Directive upon their admission for 5 (#3, #4, #5, #7 and #60...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0605
(Tag F0605)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to ensure a resident with an order for psychotropic medication as needed (PRN) was not subjected to chemical restraints for 1 (#4) of 5 (#3, ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
Based on record review, observations, and interview, the facility failed to ensure correct use and maintenance of bed rails by ensuring residents were assessed for the risk of entrapment from bed rail...
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Apr 2024
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure a Physician/Nurse Practitioner (NP) or Resident Representativ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on record reviews and interviews, the facility failed to ensure services provided by the facility met professional standards of quality. The facility failed to ensure Nursing staff accurately do...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Louisiana facilities.
- • No major red flags. Standard due diligence and a personal visit recommended.
About This Facility
What is Northwest Louisiana Veterans Home's CMS Rating?
CMS assigns NORTHWEST LOUISIANA VETERANS HOME an overall rating of 3 out of 5 stars, which is considered average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Northwest Louisiana Veterans Home Staffed?
Detailed staffing data for NORTHWEST LOUISIANA VETERANS HOME is not available in the current CMS dataset.
What Have Inspectors Found at Northwest Louisiana Veterans Home?
State health inspectors documented 6 deficiencies at NORTHWEST LOUISIANA VETERANS HOME during 2024 to 2025. These included: 6 with potential for harm.
Who Owns and Operates Northwest Louisiana Veterans Home?
NORTHWEST LOUISIANA VETERANS HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by STATE OF LOUISIANA DEPARTMENT OF VETERANS AFFAIRS, a chain that manages multiple nursing homes. With 8 certified beds and approximately 9 residents (about 112% occupancy), it is a smaller facility located in BOSSIER CITY, Louisiana.
How Does Northwest Louisiana Veterans Home Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, NORTHWEST LOUISIANA VETERANS HOME's overall rating (3 stars) is above the state average of 2.4 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Northwest Louisiana Veterans Home?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Northwest Louisiana Veterans Home Safe?
Based on CMS inspection data, NORTHWEST LOUISIANA VETERANS HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Northwest Louisiana Veterans Home Stick Around?
NORTHWEST LOUISIANA VETERANS HOME has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Northwest Louisiana Veterans Home Ever Fined?
NORTHWEST LOUISIANA VETERANS HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Northwest Louisiana Veterans Home on Any Federal Watch List?
NORTHWEST LOUISIANA VETERANS HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.