Riverview Care Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Riverview Care Center has a Trust Grade of D, indicating below-average performance with several concerns. It ranks #154 out of 264 facilities in Louisiana, placing it in the bottom half, and #5 out of 9 in Bossier County, meaning only four local facilities are better. Unfortunately, the facility is worsening, having increased from 7 issues in 2023 to 10 in 2024. Staffing is a relative strength with a turnover rate of 38%, which is below the Louisiana average, but the overall star rating is only 2 out of 5. There have been fines totaling $7,901, which is average, but the RN coverage is just average, meaning they may not catch all issues. Specific incidents of concern include a serious incident where a resident suffered a major injury during a transfer due to staff not using a lift as required, leading to a fracture. Additionally, there were issues with the facility not properly displaying survey results for residents and not obtaining necessary consent for the use of bed rails for multiple residents. While the staffing situation is promising, these incidents raise significant concerns about the quality of care provided.
- Trust Score
- D
- In Louisiana
- #154/264
- Safety Record
- Moderate
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 38% turnover. Near Louisiana's 48% average. Typical for the industry.
- Penalties ○ Average
- $7,901 in fines. Higher than 54% of Louisiana facilities. Some compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 14 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 21 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (38%)
10 points below Louisiana average of 48%
Facility shows strength in fire safety.
The Bad
Near Louisiana average (2.4)
Below average - review inspection findings carefully
Near Louisiana avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 21 deficiencies on record
Oct 2024
8 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure 1 (#87) of 5 (#9, #10, #30, #87, #317) residents reviewed for...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0604
(Tag F0604)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interview, the facility failed to ensure that a resident was free from physical restraints imposed for purposes of discipline or convenience for 1 (#74) of 1 (...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to accurately assess the residents discharge status for 1 (#116) of 1 ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interviews the facility failed to ensure residents who were unable to complete their ADL...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Data
(Tag F0851)
Could have caused harm · This affected 1 resident
Deficiency Text Not Available
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0577
(Tag F0577)
Could have caused harm · This affected multiple residents
Based on observations and interview the facility failed to ensure the most recent survey results were posted in a place readily accessible to the residents, family or visitors to review.
Findings:
R...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations, and interviews, the facility failed to ensure correct use and maintenance of bed rails by...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by 1) having dirty equipment, and...
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Mar 2024
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on record review, observation and interviews the facility failed to ensure it was clinically appropriate for a resident to self-administer medications for 1 (Resident #1) of 6 (#1, #2, #3, #4, #...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure the comprehensive care plan had been implemented for 1 (#6) o...
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Sept 2023
6 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews the facility failed to ensure 1 (#28) of 5 (#21, #28, #43, #44, #103) reside...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0561
(Tag F0561)
Could have caused harm · This affected multiple residents
Based on observations, record reviews, and interviews the facility failed to ensure the resident has the right to make choices about aspects of his or her life in the facility that are significant to ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
Based on record review, observations, and interviews the facility failed to ensure residents who were unable to complete Activities of Daily Living (ADLs) received the necessary services to maintain p...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews the facility failed to ensure there was a sufficient number of skilled licensed nurses, nurse aides, and other nursing personnel to provide care and respond to e...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0740
(Tag F0740)
Could have caused harm · This affected multiple residents
Based on observations, interviews, and record reviews the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, a...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Room Equipment
(Tag F0908)
Could have caused harm · This affected multiple residents
Based on observations, interviews, and record reviews the facility failed to ensure all patient care equipment was maintained in safe operating condition for 1 resident (#43) out of 101 residents with...
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May 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected 1 resident
Based on interview and record reviews the Facility failed to ensure there was a sufficient number of skilled licensed nurses, nurse aides, and other nursing personnel to provide care and respond to ea...
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Oct 2022
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, record reviews and interview the facility failed to ensure respiratory care was provided consistent with professional standards of practice by not having a physician order for ox...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, the facility failed to ensure resident assessments were transmitted within the required t...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews the facility failed to ensure residents received treatment and care in accordance with pr...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
Based on observations, record reviews and interviews the facility failed to maintain a medication error rate of less than 5%. A total of 5 residents were observed during the facility's medication pass...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 38% turnover. Below Louisiana's 48% average. Good staff retention means consistent care.
- • 21 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • Grade D (43/100). Below average facility with significant concerns.
About This Facility
What is Riverview Care Center's CMS Rating?
CMS assigns Riverview Care Center an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Louisiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Riverview Care Center Staffed?
CMS rates Riverview Care Center's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 38%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Riverview Care Center?
State health inspectors documented 21 deficiencies at Riverview Care Center during 2022 to 2024. These included: 1 that caused actual resident harm and 20 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Riverview Care Center?
Riverview Care Center is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE BEEBE FAMILY, a chain that manages multiple nursing homes. With 135 certified beds and approximately 107 residents (about 79% occupancy), it is a mid-sized facility located in Bossier City, Louisiana.
How Does Riverview Care Center Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, Riverview Care Center's overall rating (2 stars) is below the state average of 2.4, staff turnover (38%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Riverview Care Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Riverview Care Center Safe?
Based on CMS inspection data, Riverview Care Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Riverview Care Center Stick Around?
Riverview Care Center has a staff turnover rate of 38%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Riverview Care Center Ever Fined?
Riverview Care Center has been fined $7,901 across 1 penalty action. This is below the Louisiana average of $33,158. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Riverview Care Center on Any Federal Watch List?
Riverview Care Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.