HERITAGE NURSING CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Heritage Nursing Center in Haynesville, Louisiana, has a Trust Grade of B, indicating it is a good choice for care, though not without some concerns. It ranks #76 out of 264 in the state, placing it in the top half, and is the best option among the three nursing homes in Claiborne County. However, the facility is experiencing a worsening trend, with issues increasing from three in 2024 to five in 2025. Staffing is a strength, with a 4-star rating and a low turnover of 27%, which is well below the state average, indicating that staff members are stable and familiar with the residents' needs. While there have been no fines reported, some concerning incidents were noted, including failure to report an injury of unknown origin and not following a physician's order to weigh a resident weekly, which could affect their care. Overall, while there are strengths in staffing and compliance, families should be aware of the recent issues that have emerged.
- Trust Score
- B
- In Louisiana
- #76/264
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 27% annual turnover. Excellent stability, 21 points below Louisiana's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Louisiana facilities.
- Skilled Nurses ○ Average
- Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Louisiana. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
Low Staff Turnover (27%) · Staff stability means consistent care
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover is low (27%)
21 points below Louisiana average of 48%
Facility shows strength in staffing levels, staff retention, fire safety.
The Bad
Above Louisiana average (2.4)
Meets federal standards, typical of most facilities
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 10 deficiencies on record
Mar 2025
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
Based on record review and interview the facility failed to ensure a baseline care plan was developed for 1 (#34 ) of 20 sampled residents. The facility failed to ensure a baseline care plan was devel...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to ensure an alleged injury of unknown origin was reported to the State Survey Agency for 1 (#37) out of 4 (#7, #26, #32, #37) sampled reside...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
Based on record review and interviews the facility failed to implement a comprehensive person-centered care plan for 1 (#26) of 4 (#1, #12, #26, #87) residents reviewed for nutrition. The facility fai...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Based on record reviews, observations, and interviews, the facility failed to ensure 2 (#4, #12) of 20 sampled residents (#2, #37, #32, #34, #87, #6, #10, #27, #1, #19, #8, #20, #26, #4, #7, #36, #33,...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure residents received necessary treatment and services, consis...
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Feb 2024
3 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, the facility failed to inform and provide written information to residents or resident's ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0729
(Tag F0729)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure the state's Adverse Actions website was checked at the time of hire as required for 3 (S7CNA [Certified Nursing Assistant], S8CNA, S...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to ensure side effect monitoring for the use of antidepressant medication was completed for 1 (#32) of 5 (#11, #25, #26, #32, #35) sampled re...
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Mar 2023
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews the facility failed ensure:
1.
NOMNC (Notice of Medicare Non-Coverage) was completed and provided to residents before the end of a Medicare covered Part A stay...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Based on record review and interview the facility failed to ensure a resident received antibiotic medications as per a physician order for 1(#25) of 3 (#13, #25, #29) residents reviewed for catheter/U...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Louisiana facilities.
- • 27% annual turnover. Excellent stability, 21 points below Louisiana's 48% average. Staff who stay learn residents' needs.
- • No major red flags. Standard due diligence and a personal visit recommended.
About This Facility
What is Heritage Nursing Center's CMS Rating?
CMS assigns HERITAGE NURSING CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Heritage Nursing Center Staffed?
CMS rates HERITAGE NURSING CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 27%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Heritage Nursing Center?
State health inspectors documented 10 deficiencies at HERITAGE NURSING CENTER during 2023 to 2025. These included: 10 with potential for harm.
Who Owns and Operates Heritage Nursing Center?
HERITAGE NURSING CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PARAMOUNT HEALTHCARE CONSULTANTS, a chain that manages multiple nursing homes. With 82 certified beds and approximately 32 residents (about 39% occupancy), it is a smaller facility located in HAYNESVILLE, Louisiana.
How Does Heritage Nursing Center Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, HERITAGE NURSING CENTER's overall rating (3 stars) is above the state average of 2.4, staff turnover (27%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Heritage Nursing Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Heritage Nursing Center Safe?
Based on CMS inspection data, HERITAGE NURSING CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Heritage Nursing Center Stick Around?
Staff at HERITAGE NURSING CENTER tend to stick around. With a turnover rate of 27%, the facility is 19 percentage points below the Louisiana average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 20%, meaning experienced RNs are available to handle complex medical needs.
Was Heritage Nursing Center Ever Fined?
HERITAGE NURSING CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Heritage Nursing Center on Any Federal Watch List?
HERITAGE NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.