EAST JEFFERSON GENERAL HOSPITAL - SNF

4200 HOUMA BLVD, METAIRIE, LA 70002 (504) 503-4699
Non profit - Corporation 49 Beds Independent Data: November 2025
Trust Grade
90/100
#4 of 264 in LA
Last Inspection: February 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

East Jefferson General Hospital - SNF has received an excellent Trust Grade of A, indicating a high level of quality care and reliability. Ranking #4 out of 264 facilities in Louisiana places it in the top tier for the state, and it's the best option among 12 facilities in Jefferson County. However, the facility is experiencing a worsening trend, with issues increasing from 1 in 2024 to 2 in 2025. Staffing is a significant strength, with a perfect 5-star rating and a turnover rate of 30%, which is well below the state's average. Notably, there have been no fines recorded, and the facility enjoys more RN coverage than 99% of Louisiana facilities. On the downside, recent inspections revealed some concerns, such as the presence of expired intravenous fluids and dietary staff not using proper protective equipment while serving food. Both of these incidents indicate potential risks that could affect resident safety. Overall, while the facility boasts strong staffing and care quality, these recent findings highlight areas that need attention.

Trust Score
A
90/100
In Louisiana
#4/264
Top 1%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
1 → 2 violations
Staff Stability
○ Average
30% turnover. Near Louisiana's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Louisiana facilities.
Skilled Nurses
✓ Good
Each resident gets 238 minutes of Registered Nurse (RN) attention daily — more than 97% of Louisiana nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2024: 1 issues
2025: 2 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (30%)

    18 points below Louisiana average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 30%

16pts below Louisiana avg (46%)

Typical for the industry

The Ugly 3 deficiencies on record

Feb 2025 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interviews, and record reviews, the facility failed to ensure expired intravenous (IV) fluids were not available for use in 1 (Medication Supply Room a) of 1 (Medication Supply R...

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Based on observation, interviews, and record reviews, the facility failed to ensure expired intravenous (IV) fluids were not available for use in 1 (Medication Supply Room a) of 1 (Medication Supply Room a) medication supply room observed for expired supplies. Findings: Review of the University Healthcare System (UHS) Policy, titled UHS Expired Supplies and Supply Rotation, last updated 04/2024, revealed in part, to ensure patients are protected from infection and other potential harm from expired or compromised supplies and devices, UHS Hospital assures that supplies are stacked to the most optimal par levels, and supply items have not passed their expiration dates. Further review revealed, in part, under Definitions, Patient Supply- any item that is used on a patient directly or indirectly will remain within the current unexpired date. (Blood tubes, IV catheter, IV solution, X-ray film). Review of the UHS Policy titled, UHS Medication Expiration Dates, last updated 03/2024, revealed in part, the active inventory for medications shall not contain expired medications. Further review revealed, in part, when medications are received, the dates of expiration shall be checked. Further, the bulk storage sections and the IV room shall be checked routinely by personnel for pharmaceuticals that are expired. Observation on 02/12/2025 at 1:51PM, accompanied by S3Staff Registered Nurse (S3Staff RN), of the Medication Supply Room a, located in the automated dispensing cabinet (ADC), bin #28, revealed one (1) 1000 milliliter (ml) bag of Potassium Chloride 10 mill equivalence (meq), with an expiration date of April 2024. Further observation revealed one (1) 1000 ml bag of Potassium Chloride 10 mill equivalence (meq) was available for resident use. In an interview on 02/12/2025 at 1:54PM, S3Staff Registered Nurse (RN) indicated the Medication Supply Room a automated dispensing cabinet was checked by the pharmacy department personnel as per their guidelines. S3Staff RN further indicated it is responsibility of the skilled nursing staff to assure supplies / intravenous fluids (IV)/ medications are within the acceptable date and are not expired and available for resident use. In an interview on 02/12/2025 at 2:15PM, S1RN Director of Nursing (DON) indicated she was informed by S3Staff RN of one (1) 1000 ml bag of Potassium Chloride 10 meq with an expiration date of April 2024, was located in the Medication Supply Room a, in the ADC, bin #28. S1RN DON further indicated there should not have been any supplies / IV fluids/ medications located in the Medication Supply Room a that were expired and available for resident use. In an interview on 02/12/2025 at 2:46PM, S2Pharmacy Operations Manager (POM) indicated the pharmacy staff supply the ADC with medications and IV fluids and are responsible for ensuring all medications and IV fluids are within the current date and are not expired. S2POM indicated the one (1) bag of 1000ml Potassium Chloride 10 meq, dated April 2024, was expired and should not have been available for resident use.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interviews, and record review, the facility failed to ensure dietary staff donned Personal Protective Equipment (PPE) while passing food trays for 1 (Patient #117) of 1 (Patient ...

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Based on observation, interviews, and record review, the facility failed to ensure dietary staff donned Personal Protective Equipment (PPE) while passing food trays for 1 (Patient #117) of 1 (Patient #117) patient observed for Contact Isolation Precautions. Findings: Review of the facility's Transmission Based Precautions policy and procedure, revised on 09/2024, revealed, in part, in addition to standard precautions, use contact precautions for specified patients known or suspected to be infected or colonized with epidemiological important microorganisms that can be transmitted by direct contact with the patient (hand or skin to skin contact that occurs when performing patient care activities that require touching the patient's dry skin), or indirect contact (touching) with environmental surfaces or patient care items in the patient's environment. 3. PPE: A fluid -resistant gown and gloves will be worn upon entering the patient's room and removed prior to exiting, followed by hand hygiene. Observation on 02/10/2025 at 11:29AM revealed signage on Patient #117's door which indicated Contact Isolation Precautions. Further observation revealed the signage indicated that everyone must put on a gown and gloves. Observation further revealed S6Dietary Aide entering Patient #117's room without putting on a gown. In an interview on 02/10/2025 at 11:29AM, S6Dietary Aide indicated she was only required to put on a gown when the patient was on droplet precautions. In an interview on 02/13/2025 at 9:35AM, S5Infection Preventionist acknowledged the S6Dietary Aide should have put a gown on before entering Patient #117's room, while he was on Contact Isolation Precautions. In an interview on 02/13/2025 at 11:22AM, S1Director of Nursing (DON), acknowledged S6Dietary Aide should have put on a gown before entering Patient #117's room while he was on Contact Isolation Precautions. In an interview on 02/13/2025 at 11:22AM, S4Director of Post-Acute Services confirmed S6Dietary Aide should have worn a gown when entering Patient #117's room while Patient #117 was on Contact Isolation Precautions as required.
Feb 2024 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to ensure expired intravenous (IV) fluids were available for use in1 (...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to ensure expired intravenous (IV) fluids were available for use in1 (Medication Supply Room a) of 1 (Medication Supply Room a) medication supply room observed for expired supplies. Findings: Observation on [DATE] at 09:29 a.m., of the Medication Supply Room a, revealed eight (8) five hundred (500) milliliter (ml) bags of Dextrose, five percent (5%) in water (D5W) of IV fluids with an expiration date of [DATE]. Further observation revealed the eight bags of IV fluids of D5W were available for resident use. In an interview on [DATE] at 09:40 a.m., S3Staff Registered Nurse (RN) indicated the Medication Supply Room a was checked two times per week by the central medical supply personnel. S3Staff RN further indicated it is responsibility of the skilled nursing staff to assure supplies are within the acceptable date and are not expired and available for resident use. In an interview on [DATE] at 11:10a.m., S2RN Director of Nursing (DON) indicated she was informed by S3StaffRN of the eight bags of D5W 500 ml located in the Medication Supply Room a were expired [DATE]. S2RN DON indicated there should not have been any supplies located in the Medication Supply Room a that were expired and available for resident use. S2RN DON was unable to provide a policy and procedure regarding the availability of expired supplies. In an interview on [DATE] at 11:09a.m., S4Supply Tech indicated the central medical supply department delivers IV fluids to the Medication Supply Room a every few weeks. S4Supply Tech indicated he was unaware the IV fluids in the Medication Supply Room a were expired and available for resident use.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Louisiana.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Louisiana facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is East Jefferson General Hospital - Snf's CMS Rating?

CMS assigns EAST JEFFERSON GENERAL HOSPITAL - SNF an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is East Jefferson General Hospital - Snf Staffed?

CMS rates EAST JEFFERSON GENERAL HOSPITAL - SNF's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 30%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at East Jefferson General Hospital - Snf?

State health inspectors documented 3 deficiencies at EAST JEFFERSON GENERAL HOSPITAL - SNF during 2024 to 2025. These included: 3 with potential for harm.

Who Owns and Operates East Jefferson General Hospital - Snf?

EAST JEFFERSON GENERAL HOSPITAL - SNF is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 49 certified beds and approximately 23 residents (about 47% occupancy), it is a smaller facility located in METAIRIE, Louisiana.

How Does East Jefferson General Hospital - Snf Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, EAST JEFFERSON GENERAL HOSPITAL - SNF's overall rating (5 stars) is above the state average of 2.4, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting East Jefferson General Hospital - Snf?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is East Jefferson General Hospital - Snf Safe?

Based on CMS inspection data, EAST JEFFERSON GENERAL HOSPITAL - SNF has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at East Jefferson General Hospital - Snf Stick Around?

EAST JEFFERSON GENERAL HOSPITAL - SNF has a staff turnover rate of 30%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was East Jefferson General Hospital - Snf Ever Fined?

EAST JEFFERSON GENERAL HOSPITAL - SNF has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is East Jefferson General Hospital - Snf on Any Federal Watch List?

EAST JEFFERSON GENERAL HOSPITAL - SNF is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.