Metairie Health Care Center
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Metairie Health Care Center has received a Trust Grade of F, indicating significant concerns about their care and operations. This facility ranks #227 out of 264 nursing homes in Louisiana, placing it in the bottom half, and #9 out of 12 in Jefferson County, suggesting limited local options for better care. While the facility has shown improvement, reducing issues from 25 in 2024 to 8 in 2025, it still faces serious challenges, including 37 total deficiencies, with 2 critical incidents, such as allowing an unsafe smoker to smoke without supervision and failing to follow proper transfer procedures, leading to a resident's fall and injury. Staffing is below average with a rating of 2 out of 5, though turnover is somewhat managed at 44%, and the facility has higher fines of $132,895 than 75% of Louisiana facilities, raising concerns about compliance issues. Additionally, RN coverage is less than 90% of state facilities, which could impact the quality of care, as RNs are crucial for monitoring residents effectively.
- Trust Score
- F
- In Louisiana
- #227/264
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 44% turnover. Near Louisiana's 48% average. Typical for the industry.
- Penalties ✓ Good
- $132,895 in fines. Lower than most Louisiana facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 8 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 37 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (44%)
4 points below Louisiana average of 48%
Facility shows strength in fire safety.
The Bad
Below Louisiana average (2.4)
Significant quality concerns identified by CMS
Near Louisiana avg (46%)
Typical for the industry
Well above median ($33,413)
Significant penalties indicating serious issues
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 37 deficiencies on record
Sept 2025
5 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0838
(Tag F0838)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the facility assessment included active involvement from dir...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and record reviews, the facility failed to ensure staff wore proper personal protective equipment (PPE) for a resident on Enhanced Barrier Precautions (EBP) and ensu...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0941
(Tag F0941)
Could have caused harm · This affected multiple residents
Based on interviews and record reviews, the facility failed to ensure direct care staff were provided effective communication training for 5 (S10Certified Nursing Assistant [CNA], S12CNA, S14CNA, S15C...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0944
(Tag F0944)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews, the facility failed to ensure direct care staff were provided Quality Assurance and Performance Improvement (QAPI) training for 5 (S10Certified Nursing Assistan...
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MINOR
(B)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on observation and interviews, the facility failed to post the required nurse staffing information at the beginning of each shift daily for 1 (09/02/2025) of 2 (09/02/2025, 09/03/2025) days obse...
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Jul 2025
3 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0583
(Tag F0583)
Could have caused harm · This affected 1 resident
Based on observation, interviews, and record review the facility failed to maintain privacy and confidentiality of medical records observed during a medication pass for 1 (Resident R4) of 1 (Resident ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
Based on interviews and record reviews, the facility failed to provide a Baseline Care Plan summary to a resident and the resident representative for 2 (Resident #1, Resident #3) of 3 (Resident #1, Re...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on interviews and record reviews, the facility failed to ensure residents' comprehensive care plan was prepared by an interdisciplinary team (IDT) with all required members for 2 (Resident #1, R...
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Dec 2024
14 deficiencies
2 IJ (2 affecting multiple)
CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on observations, interviews, and record reviews the facility failed to ensure residents, who had a history of unsafe smok...
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CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Administration
(Tag F0835)
Someone could have died · This affected multiple residents
Based on interviews, observations, and policy review the administrative staff failed to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, an...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
Based on record reviews and interviews, the facility failed to protect the resident's right to be free from resident to resident physical abuse for 1 (Resident #5) of 2 (Resident #5 and Resident #62) ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure an enteral feeding bag (bag that contains a...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on record reviews and interviews, the facility failed to maintain a record of controlled drugs for 2 (Medication Cart a and Medication Cart b) of 2 (Medication Cart a and Medication Cart b) medi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to monitor for behaviors and potential side effects of antidepressan...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0773
(Tag F0773)
Could have caused harm · This affected 1 resident
Based on record review and interviews, the facility failed to ensure a sample for a urinalysis, a test for determining the presence of a urinary tract infection (UTI), was obtained and treatment for a...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected 1 resident
Based on observation, record review, and interviews the facility failed to ensure food was palatable, and served at an appetizing temperature.
Findings:
Review of Resident #34's Quarterly Minimum Dat...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observations and interview the facility failed to:
1. Ensure stored food had an open date for 8 food products; and
2. Ensure kitchen cooking equipment was kept in a clean and sanitary conditi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on record reviews, observations, and interviews, the facility failed to:
1. Ensure staff performed hand hygiene between assisting residents (Resident #71 and Resident #411) with meals; and,
2. ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
Based on interviews, record review and facility policy review, the facility failed to ensure an allegation of physical abuse was reported on the Statewide Incident Management System no later than 2 ho...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews, the facility failed to ensure:
1.
a thorough investigation was completed following an allegation of abuse for 2 (Resident #5 and Resident #62) of 2 (Resident #...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, interviews, and observations, the facility failed to ensure staff were able to demonstrate competency i...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
Based on interview and record review, it was determined that the facility failed ensure a pneumonia vaccine was administered for 1 (Resident #23) of 5 ( Resident #10, Resident #23, Resident #41, Resid...
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Oct 2024
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure a staff member who had a charge which barred employment was not allowed to work in the facility without a final disposition of the c...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure a medication room was locked when unattended for 1 (Medication Room a) of 1 Medication rooms (Medication Room a) reviewed for storage ...
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Jan 2024
9 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on record reviews and interviews, the facility failed to ensure two Certified Nursing Assistants (CNAs) used a mechanical...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on record review and interview the facility failed to immediately notify a resident's physician of a significant weight loss for 1 (Resident #26) of 4 (Resident #12, Resident #26, Resident #80, ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview the facility failed to:
1. Ensure an isolation room had the specified transmi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0947
(Tag F0947)
Could have caused harm · This affected 1 resident
Based on record review and interviews, the facility failed to provide documentation of 12 hours of annual in-service training for 3 (S11Certified Nursing Assistant [CNA], S12CNA, and S13CNA) of 4 (S11...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to ensure a resident's code status consistently reflected the resident's wishes for 2 (Resident #26 and Resident #17) of 18 (Resident #1, Res...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected multiple residents
Based on record review and interview facility failed to ensure a resident's weight was monitored weekly after a significant weight loss was identified for 1 (Resident #26) of 4 (Resident #12, Resident...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to maintain communication with a dialysis center for 1 (Resident #87) of 1 (Resident #87) sampled residents investigated for dialysis services...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Assessment Accuracy
(Tag F0641)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Record review and interviews, the facility failed to ensure accuracy of Minimum Data Set (MDS) assessments for 2 (Resid...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0661
(Tag F0661)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to document an accurate discharge for 1 (Resident #97) of 1 discharge...
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Jan 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on record review, observation, and interview, the facility failed to ensure a resident received oxygen as ordered for 1 (Resident #29) of 1 sampled residents reviewed for oxygen and respiratory ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to discontinue the administration of Claritin. For 1 of 5 opportunities observed during facility task medication administration ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
Based on interview, observation, and record reviews the facility failed to:
1. Label insulin pens with open date (D1Medication Cart); and
2. Discard insulin pens after 28 days per manufacturer guideli...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to perform hand hygiene following incontinence care of a resident on isolation for 1 (Resident #63) of 1 resident observed on tr...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 44% turnover. Below Louisiana's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 2 life-threatening violation(s), 1 harm violation(s), $132,895 in fines, Payment denial on record. Review inspection reports carefully.
- • 37 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $132,895 in fines. Extremely high, among the most fined facilities in Louisiana. Major compliance failures.
- • Grade F (0/100). Below average facility with significant concerns.
About This Facility
What is Metairie Health Care Center's CMS Rating?
CMS assigns Metairie Health Care Center an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Louisiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Metairie Health Care Center Staffed?
CMS rates Metairie Health Care Center's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 44%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 60%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Metairie Health Care Center?
State health inspectors documented 37 deficiencies at Metairie Health Care Center during 2023 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, 31 with potential for harm, and 3 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Metairie Health Care Center?
Metairie Health Care Center is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by INSPIRED HEALTHCARE MANAGEMENT, a chain that manages multiple nursing homes. With 202 certified beds and approximately 94 residents (about 47% occupancy), it is a large facility located in METAIRIE, Louisiana.
How Does Metairie Health Care Center Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, Metairie Health Care Center's overall rating (1 stars) is below the state average of 2.4, staff turnover (44%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.
What Should Families Ask When Visiting Metairie Health Care Center?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.
Is Metairie Health Care Center Safe?
Based on CMS inspection data, Metairie Health Care Center has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Louisiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Metairie Health Care Center Stick Around?
Metairie Health Care Center has a staff turnover rate of 44%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Metairie Health Care Center Ever Fined?
Metairie Health Care Center has been fined $132,895 across 2 penalty actions. This is 3.9x the Louisiana average of $34,408. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.
Is Metairie Health Care Center on Any Federal Watch List?
Metairie Health Care Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.