HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Heritage Manor of Stratmore Nursing & Rehab Center has an excellent Trust Grade of A, indicating it is highly recommended for families considering care options. It ranks #6 out of 264 facilities in Louisiana, placing it in the top tier of nursing homes in the state, and is the best option among 22 facilities in Caddo County. The facility is improving, having reduced its issues from 5 in 2023 to just 1 in 2025, although it has a concerning staffing rating of 2 out of 5 stars and a 51% turnover rate, which is around the state average. While there have been no fines, which is a positive sign, there have been some specific incidents, such as failures to maintain accurate medication records and not ensuring proper care plans were developed for residents' safety after falls. Overall, while there are notable strengths, families should consider the staffing challenges and previous compliance issues.
- Trust Score
- A
- In Louisiana
- #6/264
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 51% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Louisiana facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 9 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Louisiana avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
Mar 2025
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
Based on record review, observations, and interviews the facility failed to ensure individual resident's narcotic records were maintained and reconciled for 2 of 3 medication carts reviewed. The facil...
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Jan 2023
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
Based on observation, interviews and record reviews, the facility failed to ensure 1 (#40) of 1(#40) resident received reasonable accommodation of needs by failing to ensure the resident's call button...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected multiple residents
Based on record reviews and interviews, the facility failed to ensure each resident's MDS (Minimum Data Set) assessment was transmitted within 14 days of completion for 2 (#85 and #279) of 3 (#67, #85...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
Based on observation, record reviews and interviews, the facility failed to ensure the plan of care was implemented and developed for 2(#102, #126) of 4 (#67, #102, #126, #279) residents reviewed for ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0729
(Tag F0729)
Could have caused harm · This affected multiple residents
Based on record reviews and interview the facility failed to ensure State Registry verifications were completed prior to hire for 2 [S3 CNA (Certified Nursing Assistant) and S4 CNA] of 5 CNA personnel...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations and interviews the facility failed to ensure food was served in accordance with professional standards for food service safety for the 114 residents served a meal tray from the k...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Louisiana.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Louisiana facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Heritage Manor Of Stratmore Nursing & Rehab Ctr's CMS Rating?
CMS assigns HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Heritage Manor Of Stratmore Nursing & Rehab Ctr Staffed?
CMS rates HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 51%, compared to the Louisiana average of 46%.
What Have Inspectors Found at Heritage Manor Of Stratmore Nursing & Rehab Ctr?
State health inspectors documented 6 deficiencies at HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR during 2023 to 2025. These included: 6 with potential for harm.
Who Owns and Operates Heritage Manor Of Stratmore Nursing & Rehab Ctr?
HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE BEEBE FAMILY, a chain that manages multiple nursing homes. With 142 certified beds and approximately 129 residents (about 91% occupancy), it is a mid-sized facility located in SHREVEPORT, Louisiana.
How Does Heritage Manor Of Stratmore Nursing & Rehab Ctr Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR's overall rating (5 stars) is above the state average of 2.4, staff turnover (51%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Heritage Manor Of Stratmore Nursing & Rehab Ctr?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Heritage Manor Of Stratmore Nursing & Rehab Ctr Safe?
Based on CMS inspection data, HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Heritage Manor Of Stratmore Nursing & Rehab Ctr Stick Around?
HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR has a staff turnover rate of 51%, which is 5 percentage points above the Louisiana average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Heritage Manor Of Stratmore Nursing & Rehab Ctr Ever Fined?
HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Heritage Manor Of Stratmore Nursing & Rehab Ctr on Any Federal Watch List?
HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.