CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0678
(Tag F0678)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #268:
On [DATE], at 9:49 AM, a record review of Resident #268's electronic medical record revealed the following progre...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #268:
On [DATE], at 9:49 AM, a record review of Resident #268's electronic medical record revealed the following progress notes:
[DATE] 14:30 Nurse Note Late Entry: Note Text: Resident was observed maybe an hour prior to incident. And family was fighting with each other, resident seemed to be fine sitting in her chair, and the daughter stated so, nurse was in room for 5 min (minutes) or more talking with daughter. AED was used and no shock advised.
[DATE] 14:30 Nurse Note Late Entry: Note Text: Resident was pronounced at 14:06, 911 was call and CPR was performed. Family states she was yelling as normal to go to bed, but had to wait up for therapy. She was mad and refused to eat for her daughter. She closed her eyes and put her head down as usual when upset with the family. Family, therapy and CENA believed resident was tired also from sitting up since breakfast. Family asked nurse to check her to see if she was asleep or something else was wrong, patient did not respond, SPO2 (oxygen blood saturation) was checked, it was low, 911 was called, CPR continued until responders for EMS arrived and took over.
On [DATE], at 11:00 AM, The Director of Nursing (DON) was asked to provide any additional documentation or the code blue sheet for the CPR for Resident #268 and the DON stated, there wasn't one. The DON was asked to provide the EMS call record for Resident #268.
On [DATE], at 11:25 AM, Nurse O was interview regarding Resident #268's CPR efforts. Nurse O stated, that the resident would often put her head down when family was there because they tried to get her to eat. The family came and got me to go check on her so I entered and she was unresponsive. Nurse O further offered that It took about five staff to get her into the bed. Her oxygen sat was low around 40%. Nurse O stated they initiated the code blue protocol and 911 was called. Nurse O stated the resident already had oxygen applied, CPR was started once she was in bed and until EMS arrived. Nurse O stated the AED was applied but no shock was advised. Nurse O was asked if they documented the CPR timeline on a code blue sheet, piece of paper or possible a napkin from the room and Nurse O stated, no that they were performing the CPR and was unsure if another staff member was keeping the timeline but offered generally, someone tries to take notes. Nurse O was asked if they were able to recall what time chest compressions were stated, when the AED was placed, when 911 was called, how and when the oxygen was provided, when EMS arrived or when the crash cart was brought to the room and Nurse O stated, no they couldn't recall. Nurse O was asked if that was an important medical procedure and why wasn't it documented and Nurse O stated, we should have done a better job at documenting it.
On [DATE], at 11:30 AM, a record review along with Nurse O of Resident 268's medical record revealed the last documented vitals on [DATE] was at 8:15 AM. A review of the progress notes documented by Nurse O was conducted with Nurse O. Nurse O read the progress notes that were timed at 2:30 PM and stated, I think the CPR was started around lunch time because the family was trying to get her to eat and lunch is at 11:30 am. Nurse O stated, I see what mean on the documentation.
On [DATE], at 8:30 AM, a record review of the Ambulance Call sheet revealed Cardiac Arrest: Yes Prior to EMS Arrival . AED Use Prior to EMS Arrival: Yes, applied without defibrillation . Upon arrival pt (patient) was in cardiac arrest. Compressions already initiated, bag valve mask being used. Placed on monitor showing asystole . Family stated that they thought she fell asleep in her chair but that they weren't sure if she had been breathing for the prior 30 mins (minutes) .
This Citation pertains to Intake Number MI00131365.
Based on observation, interview and record review, the facility is placed in Immediate Jeopardy for its failure to (1.) use an Automated External Defibrillator (AED) and provide Cardiopulmonary Resuscitation (CPR) during a cardiac arrest event for one resident (Resident #116) in violation of facility CPR Policy and the Basic Life Support (BLS) Standards of Care. (2.) Accurately document Cardiopulmonary Resuscitation efforts for two residents (Resident #116 and Resident #268) who expired at the facility. This deficient practice places all residents, who are designated as a Full Code and who suffer cardiac arrest or are found unresponsive, at risk for serious harm and/or death.
Immediate Jeopardy:
Immediate Jeopardy began on [DATE].
Immediate Jeopardy was identified on [DATE].
NHA was notified of the Immediate Jeopardy on [DATE] at 4:00 PM.
Immediate Jeopardy was abated or removed on [DATE].
Immediate Jeopardy began on [DATE] at 4:00 AM, when, per interview done on [DATE] at 2:00 PM, Registered Nurse (RN) A stated that on [DATE] at 4:00 AM Resident #116 had heavy breathing and shortness of breath and there were no vital signs or oxygen saturation levels noted. Per facility provided typed statement of RN A revealed that Resident #116 was breathing hard, nostrils were flaring, had intercostal contractions. RN A was noted to level Resident #116 to go help with a catheterization and bladder scan on another resident. Around 4:30 AM it was noted Nurse A went back to Resident #116's room and found the resident not breathing. RN A assessed for a pulse with a stethoscope for a full 2 minutes and no heart sounds. RN A did not check a code status on Resident #116 or initiate immediate cardiopulmonary resuscitation (CPR).
Record review of facility 'Code Status' policy dated [DATE] revealed on admission, the licensed nurse will document the resident's choice of code status on the Advanced Directive form. The Licensed nurse is also responsible for entering the Code Status in the electronic medical record. The resident will be treated as Full Code until the advanced directives are in place. Code status will be documented in the care plan in the electronic medical record . Cardiopulmonary Resuscitation (CPR) will be initiated on all full code residents no matter their condition at the time they are found.
Record review of Basic Life Support/Emergency Medical technicians (EMT) 'Prehospital Care Report' dated [DATE] arrived at patient at 5:24 AM. Crew arrived on scene to police and staff stating that they believe this is going to be a code 12. Staff did not initiate compression or ventilation and did not place an AED (Automated External Defibrillator) on patient. Crew went into patient's room to find [AGE] year-old female on her bed in cardiac arrest. Crew examined patient . Crew initiated compressions at 5:26 AM. Fire arrived to room and assisted crew to move patient from bed to floor .
In an interview on [DATE] at 2:40 PM with the Nursing Home Administrator (NHA) and Director of Nursing (DON). The NHA stated that it was an Immediate Jeopardy situation and had a Past non-compliance packet for surveyor. The past Non-compliance Packet reviewed, and PNC form filled out and rejected. Survey Manager made aware of Past Non-compliance packet for review. Record review of the 59-page Past Non-Compliance packet received from the facility revealed that there were mock code assessment forms filled out with time frames and comments. There was no step noted for checking code status of unresponsive resident. There was no documentation of Code Blue Record' for times and sequence of initiated CPR or AED use per facility policy noted missing from the Past Non-Compliance packet. There were no audits of monitoring of resident code statuses or of new admissions in the packet.
The Immediate Jeopardy was identified on [DATE]. The Administrator and Director of Nursing were notified on [DATE] at 4:00 PM of the Immediate jeopardy that began on [DATE] at 4:00 AM, due to the facility's failure to implement the use of the facility's Automatic External Defibrillator (AED), initiate compressions or ventilation, or documentation of the facility 'Code Blue Record' during a cardiac arrest event for Resident #116 on [DATE] at 4:30 AM.
Findings include:
Resident #116:
Resident #116 was admitted to the facility from the hospital setting on [DATE] at 11 AM. Record review of Resident #116's admission assessment dated [DATE] at 11:00 AM revealed respirations of 16 breaths/minute with 92% oxygen saturation on room air. Resident #116 was noted to be oriented to person, place, time and able to understand
Record review of Resident #116's electronic medical record revealed late entry physician progress note dated [DATE] at 12:07 PM noted resident was on 2 liters oxygen, medications were reviewed and noted full code status. Another late entry physician note dated [DATE] at 12:08 PM revealed
Record review of Resident #116's progress notes revealed on [DATE] at 12:24 PM IDT (Inter-Departmental Team) meeting noted resident admission from hospital and medications reviewed with physician, and baseline care plan initiated.
The next progress note was not until [DATE] at 4:00 AM when resident is noted to have heavy breathing and shortness of breath. The resident was repositioned and pulled up in bed with elevated head of bed slightly by Registered Nurse (RN) A. There were no oxygen saturation levels or vital signs taken at that time, no documented lung sounds, or physical assessment noted by RN A with a change of condition.
Record review of Resident #116's vital signs:
last blood pressure taken on [DATE] at 4:23 PM was 105/51.
Last pulse taken on [DATE] at 4:23 PM was 91 beats per minute (bpm).
Last respirations taken on [DATE] at 4:23 PM was 18 breaths/minute.
Oxygen saturation summary taken on [DATE] at 4:22 PM was 100%,
[DATE] at 11:22 PM oxygen saturation level 96%, and [DATE] at 1:29 AM oxygen saturation level 95%.
Progress note dated [DATE] at 6:42 AM written by Registered Nurse A revealed: family/son notified of resident expired. Progress note dated [DATE] at 06:45
Note Text: At 04.30 went in to check on the patient and repositioned her still having shortness of breathing her SPO2 was 95% and requested to be repositioned to the left side. At 04.30 I checked on the patient no respiration was observed and was pulseless a code was initiated, and CPR was started immediately. DON was informed and 911 call was placed at 04.32 and Township were on site 04.35 followed by MMR was on site at 04.36 Family was called and informed of the condition of her parent. Physician was called and informed of the patient.
Record review of Basic Life Support/Emergency Medical technicians (EMT) 'Prehospital Care Report' dated [DATE] arrived at patient at 5:24 AM. Crew arrived on scene to police and staff stating that they believe this is going to be a code 12. Staff did not initiate compression or ventilation and did not place an AED (Automated External Defibrillator) on patient. Crew went into patient's room to find [AGE] year-old female on her bed in cardiac arrest. Crew examined patient . Crew initiated compressions at 5:26 AM. Fire arrived to room and assisted crew to move patient from bed to floor .
Interviews:
In an interview on [DATE] at 1:19 PM with Licensed Practical Nurse (LPN) B agency staff revealed: That she worked with Registered Nurse (RN) A that night [DATE]-[DATE] night shift). LPN B stated that nurses get report, from the previous shift, lots of residents around 40 on that unit. That day RN A's computer was not working or something on the [NAME] Hallway. There are two medication carts. In the morning LPN B was doing medication pass and there was a hospice patient (Resident #118) and then Resident #116 was in the next room. In the morning RN A came down the hall to the nursing station and said that his lady had just passed away. Around 4-4:30 AM, I asked Resident #118? he said yes. LPN B finished her medication pass. LPN B said she would come down and help RN A. LPN B looked in Resident #118's room and she was still alive. LPN B went to find RN A and we went down the hall to Resident #116's room, she was in the room before the hospice Resident #118's Room. It was a different room, LPN B went to Resident #116's bedside, LPN B asked is she a full code, RN A said no a Do Not Resuscitate (DNR). LPN B stated that We didn't do anything at that time. Then we went to the nursing station, and I called the Director of Nursing (DON) to report the resident death. The DON was trying to figure out which resident we were talking about. Then RN A went to the DON's office and then the DON came to the nursing station and stated that she was a full code. It was the end of the shift; we took the crash cart down the hall, and I went home.
In an interview on [DATE] at 2:00 PM with Registered Nurse (RN) A via phone: Revealed Resident #116 came to the facility from the hospital. (Shift) Report was given to RN A about Resident #116 with difficulty in breathing, she had cancer. they were told her condition would get better. That night we had computer problems. RN A was told about Resident #116 and that she was short of Breath (SOB) on 2 lt. nasal cannula, pale and sickly looking. Why did the facility try to bring her here if we didn't have treatment for her? the treatment was oxygen. Vital signs were OK, oxygen saturations were in the 90%, I had 30 residents that night. I had the next room where Resident #118 (hospice resident) was and this lady (Resident #116). I kept my eyes on them, checking on them. I went back to check on her and she would remove her oxygen cannula. RN A stated he had Certified Nurse Assistant (CNA) C working with him. I had a few things to do, (straight catheterize a resident) I had to take a long time to get to it. RN A stated that he worked at (the facility) as needed (PRN), contingent. RN A revealed that he did not know the population very well as he should have. RN A stated that he did not have access to the computer system. It was after midnight when he did get access. RN A stated that he kept checking on residents. RN A stated that around 4:00 AM Resident #116 was still restless. RN A stated that he went back (at 4:30 AM) and Resident #116 wasn't breathing. Around 5 AM or later RN A had to let the Director of Nursing (DON) know that the Resident #116 expired. RN A went to the Director of Nursing office, (off the unit) and she looked up the resident, due to the confusion with the hospice Resident #118, and she stated that the Resident #116 was a Full Code. RN A stated he went back to the nursing unit and grabbed the crash cart and went to the room. She was deceased after that. RN A stated that at 4:00 AM I saw her I was passing meds (medications).
Record review of Registered Nurse (RN) As typed
In an interview on [DATE] at 2:30 PM with Information Technologist J revealed he reviewed all the (facility) computers and they were working the night ([DATE]-[DATE]) that Registered Nurse (RN) A was working. IT J was asked to write a note for the file. Record review of IT note was done. IT J stated that RN A never called with computer problems, and that he is available 24/7 and keeps a log of the calls. Call log reviewed, with no calls from nurse A noted.
In an interview on [DATE] at 2:40 PM with the Nursing Home Administrator (NHA) and Director of Nursing (DON). The NHA stated that it was an Immediate Jeopardy situation and had a Past non-compliance packet for surveyor. The past Non-compliance Packet reviewed, and PNC form filled out and rejected. Survey Manager made aware of Past Non-compliance packet for review. The NHA and DON both denied referring Registered Nurse As nursing license to the Bureau of Professional Licensing for review.
.
On [DATE] at 3:30 PM the State Surveyor requested facility 'Code Blue Record' form found in the crash cart binder for all code blues in facility. The NHA notified surveyor that there was no documentation of code blue performed. The NHA stated that it wasn't done we don't have a form filled out.
Resident #116:
In an interview on [DATE] at 3:50 PM with the Director of Nursing (DON) revealed: We reviewed the video but didn't save it, that's how we got a timeline. Surveyors were given a timeline that was not part of the Past Non-Compliance (PNC) packet. The surveyor noted inconsistent interviews with PNC packet. The DON stated that she was here that day, she came in at 4:30 AM usually. The DON stated that she had a routine, she gets ready for the morning meeting, review orders and stuff. A Half hour after she got here (to facility), she got a call that the resident had passed away. The DON got a different resident name Resident #118 then the one that died (Resident #116). The DON stated that she was told that Resident #118 (hospice resident) had died, she was a Do Not Resuscitate (DNR) and hospice. The DON was not a surprise. The DON stated that some time went by, maybe 20-30 minutes that she was notified, then the DON was notified that it was not Resident #118 (hospice resident). The DON stated that she didn't get a name yet. It was Licensed Practical Nurse (LPN) B that called me. She said that Registered Nurse (RN) A came down the hallway to tell me. The DON stated that she was dealing with the lab tech getting him his blood draw information. Registered Nurse A came to her office. RN A was showing her his report sheet, showed her that it was a room number and a DNR. So, I went to the electronic record to check the code status in electronic medical record and told him that she was a Full Code and to get back there and start CPR, and she called 911. We did a timeline from the hallway video. We reviewed it for the investigative file (but did not save for the investigation). The surveyor had the DON review the investigative file and there was no timeline provided in the investigation provided to the state agency.
In an interview on [DATE] at 11:25 AM with licensed Practical Nurse (LPN) O stated that she gave report to Registered Nurse (RN) A. LPN O stated that she did not really recall Resident #116 as a resident. Resident #116 was Short of Breath (SOB), stating Resident #116 came in SOB always was Short of breath no matter what she did. LPN O stated that Resident #116 had Lung cancer and just always SOB. I think she was terminal. I don't know if she (Resident #116) was a full code or not. Resident #116 had mets (metastasis-spread) to the body. LPN O stated that she really didn't remember anything else.
In an interview on [DATE] at 8:22 PM with Certified Nurse Assistant (CNA) D revealed that she was working that night with Registered Nurse (RN) A and Licensed Practical Nurse (LPN) B as the nurses. CNA D stated that she already gave a statement to the consultant lady. CNA D stated that the lady (Resident #116) that passed away was in room [ROOM NUMBER]-1. There was a hospice lady (Resident #118) in room [ROOM NUMBER]-1. RN A the nurse got them mixed up. He thought the hospice lady (Resident #118) passed away. It was me and CNA.C working RN A wanted us to help him straight catheter a lady in room [ROOM NUMBER]-1. On the way into room [ROOM NUMBER]-1 before the straight catheter RN A stated to us that the lady in 123-1 had passed away. It was before we started the straight catheter procedure. It took us 5-10 minutes to position and straight catheter the lady. Then CNA C went to room [ROOM NUMBER]-1 and she (Resident #118) was still alive. CNA C went out and told RN A that room [ROOM NUMBER]-1 was still alive. RN A said no it was the other lady, room [ROOM NUMBER]-1, he mixed up the rooms. He looked down the hallway to see what room he was in. He was not very familiar with our residents. CNA D said that she stated didn't that lady just get here to the facility? was she supposed too passed away? I don't know if they tried to do CPR, it was at shift change 5:30 AM close to 6:00 AM. RN A and CNA C went to the room, we were at the desk when we found out she was a full code. When we found out she wasn't supposed to pass, I believe the Director of Nursing (DON) told them she was a full code, and the DON went to the front door to let the EMS in.
In an interview on [DATE] at 11:33 AM with Certified Nurse Assistant (CNA) C revealed That was her first time working with Resident #116. CNA C stated that she received report from second shift stated (Resident #116) would call if she needed anything. She did not call, so halfway through the shift (10:00 PM to 6:00 AM) around 1:00 AM, CNA C checked on Resident #116, she was sleeping, had oxygen on, I left her alone. CNA C stated that then Registered Nurse (RN) A was giving pills and he came out into the hall and said that the lady in room [ROOM NUMBER] had passed away. I went to room [ROOM NUMBER] to check the resident. I went into the room [ROOM NUMBER], I said Hello, the resident #118 (hospice resident) woke up and I said that someone had told me you had passed away. Resident #118 said, I'm not dead yet. I went out to RN A the nurse and I said that she's still alive. He said I meant room [ROOM NUMBER]-1. I went to room [ROOM NUMBER]-1, she was definitely dead. She was cold to me. I started postmortem care, cleansed her face, and cleaned her up the shower aide Certified Nurse Assistant R helped me. CNA C stated that she washed Resident #116's face, did a bed bath, put on a clean gown, and put the sheets back over her. CNA C stated that she was presenting Resident #116 for family viewing. CNA C had just covered her back up when RN A came into the room with the Automated External Defibrillator (AED but didn't put it on the resident, and then the EMS came. I left the room when the EMS put her on the floor and started working. I had to go back in later, put her back into the bed and dress her again.
None of the four staff members (2- Licensed nurses and 2- Certified Nurse Assistance) working at the time of the event/incident checked Resident #116's code status in the electronic medical record or the hard binder chart located at the nursing station within reach.
Policy review:
Record review of facility 'Code Blue Procedure' policy dated [DATE] revealed if the resident is unresponsive: attempt to arouse, if no response, yell for help and give location and note the time. Verify the code status. Page code blue and location, three times, call 911 and responsible party. Obtain crash cart. Direct any staff member to record on the 'Code Blue Record' which is located on the clipboard on the crash cart.
Record review of facility 'Acute Change of Condition' policy dated [DATE], revealed the facility strived to provide care that enables each resident to achieve and maintain the highest practicable level of living possible for him/her given his/her physical and mental conditions. In order to do so, prompt identification, assessment, and intervention should occur when a resident experiences an acute change in condition that may be reversible or that may have the effects mitigated by prompt medical attention. Assessment and Problem Recognition: Upon admission the licensed nurse performs a baseline history and assessment on the resident. The nursing staff establishes the resident's baseline vital signs by monitoring and recording these each shift for 72 hours following admission noting these in the medical record. (a.) The Certified Nursing Assistant takes the vital signs of the resident once per shift for the first 72 hours after admission and records in the medical record. (2.) When interacting with residents, staff is to note any changes in the resident . (3.) The licensed nurse promptly assesses the resident. If the assessment determines that the resident may be experiencing an acute change in condition, the licensed nurse will contact the physician for further directives . (4.) The licensed nurse describes the symptoms in detail and accurately in the medical record.
Record review of Registered Nurse (RN) A typed interview dated [DATE] (should have been dated [DATE]) provided in the Past Non-Compliance packet revealed: Resident #116 was use 2 liter (oxygen) and RN A put it (oxygen) up to 4 liters because he assumed she was breathing harder with her shortness of breath. RN A had another resident with a bladder scan and went to look for someone to assist him with the scan. RN A found the nursing assistance. RN A checked on Resident #116 describing shortness of breath, nostrils flaring, with intercostal contractions, breathing hard not the way she was supposed to be breathing.
On [DATE] at 9:00 AM received Abatement plan from facility and was reviewed and sent to survey manager via email. On [DATE] at 3:00 PM surveyor received phone acceptance of the abatement plan from the survey manager.
The Immediate Jeopardy was abated on [DATE], based on confirmation during interviews conducted on [DATE] at 3:00 PM, that the facility had implemented the following to remove the immediate jeopardy.
1.) On [DATE] the facility Identify those residents who have suffered, or are likely to suffer, serious adverse outcome as a result of noncompliance; and
All residents residing in the community have the potential to be affected.
On [DATE] All resident's charts were audited by the unit managers to verify that code status is in paper chart and EMR.
o
as of [DATE] at 5:00 PM, all resident charts have been audited and confirmed code status is in place for all residents.
On [DATE] at 10:00 am - second Ad Hoc QAPI committee meeting was held to review the progress of the PIP implemented on Friday [DATE].
o
Additional discussion included verification that door name tags were accurate on rooms, chart photos were all up to date in the EMR and Hard Charts on the units had the correct room numbers to be added to the PIP action plan.
o
All door tags audited by Unit Manager and found 2 residents without name tags on door, this was corrected.
o
All charts audited by Unit Manager for resident photo and found 5 residents without a photo. Photos were obtained and uploaded to chart
o
All hard charts audited for proper room number and 12 found with incorrect room numbers. These were updated.
Specify the action the entity will take to alter the process or system failure to prevent a serious adverse outcome from occurring or recurring, and when the action will be complete.
2.) The facility QAPI committee met on [DATE] at PM and again on [DATE] to complete a root cause analysis of the delay in initiating CPR per code status. Based on findings from the interviews and the QAPI committee discussion, the following actions were implemented and will be completed by [DATE], to reduce likelihood of recurrence:
[DATE] at 6:30 am, the facility implemented immediate education to direct care licensed nurses on change of condition, notification of provider, and how to respond when finding a resident unresponsive. This was implemented by the Director of Nursing or Education Director.
o
as of [DATE] at 5:00 PM, 23/23 direct care licensed nurses completed this education.
On [DATE] at 8:00 am - All nurses files were reviewed by the nurse educator for verification of BLS Certification. It was noted that all nurses are in compliance with current BLS Certification.
On [DATE] at PM - Ad Hoc QAPI held to review investigation findings and implemented PIP action plan.
On [DATE] All resident's charts were audited by the unit managers to verify that code status is in paper chart and EMR.
o
as of [DATE] at 5:00 PM, all resident charts have been audited and confirmed code status is in place for all residents.
[DATE] at 4:00 PM - Administrator evaluated available computers/laptops for nurse use and identified that there are sufficient numbers on each unit in addition to a desktop computer.
On [DATE] at 5:00 PM - The policy code status/advance directives were reviewed by the Director of Nursing and Administrator and deemed appropriate.
On [DATE] at 10:30 PM - Mock code was conducted by the nurse educator with third shift staff with 8 staff present and participating.
3.)
On [DATE] at 10:00 am - second Ad Hoc QAPI committee meeting was held to review the progress of the PIP implemented on Friday [DATE].
o
Additional discussion included verification that door name tags were accurate on rooms, chart photos were all up to date in the EMR and Hard Charts on the units had the correct room numbers to be added to the PIP action plan.
o
All door tags audited by Unit Manager and found 2 residents without name tags on door, this was corrected.
o
All charts audited by Unit Manager for resident photo and found 5 residents without a photo. Photos were obtained and uploaded to chart
o
All hard charts audited for proper room number and 12 found with incorrect room numbers. These were updated.
o
A weekly audit of 3 resident rooms per week will be added to QAPI monitoring for compliance.
4.) On [DATE] at 11:30 am - IT evaluation for proper functioning of laptops for nurse utilization was completed and all found to be functioning properly.
[DATE] at 3:00 PM - Implemented QAPI audits to determine ongoing compliance of 3 nurses per week with reporting to the QAPI committee to determine ongoing need for review.
[DATE] at 3:00 PM - Implemented QAPI audits to ensure door tags, resident photo, and hard chart room numbers are all up to date
On [DATE]- The facility will be re-educating direct care nurses on taking immediate action to implement policies and procedures to immediately ascertain the Code status of a resident who is found unresponsive and act in accordance with the parameters of the code status.
The following policies were pre[TRUNCATED]
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Notification of Changes
(Tag F0580)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to do a complete assessment, monitor and provide care, per professiona...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to do a complete assessment, monitor and provide care, per professional standards of practice for one resident (Resident #116) who had a change of condition with heavy breathing and shortness of breath and who was then found unresponsive, resulting in delayed emergency medical care/treatment of changes in condition and death.
Findings include:
Record review of facility 'Acute Change of Condition' policy dated 9/2017, revealed the facility strived to provide care that enables each resident to achieve and maintain the highest practicable level of living possible for him/her given his/her physical and mental conditions. In order to do so, prompt identification, assessment, and intervention should occur when a resident experiences an acute change in condition that may be reversible or that may have the effects mitigated by prompt medical attention. Assessment and Problem Recognition: Upon admission the licensed nurse performs a baseline history and assessment on the resident. The nursing staff establishes the resident's baseline vital signs by monitoring and recording these each shift for 72 hours following admission noting these in the medical record. (a.) The Certified Nursing Assistant takes the vital signs of the resident once per shift for the first 72 hours after admission and records in the medical record. (2.) When interacting with residents, staff is to note any changes in the resident . (3.) The licensed nurse promptly assesses the resident. If the assessment determines that the resident may be experiencing an acute change in condition, the licensed nurse will contact the physician for further directives . (4.) The licensed nurse describes the symptoms in detail and accurately in the medical record. Record review of the facility 'Acute Change of Condition' policy and 'Guidelines for Reporting to Physician' policy revealed the condition for shortness of breath was not addressed or/nor guidance to report assessment to physician.
Resident #116:
Resident #116 was admitted to the facility from the hospital setting on [DATE] at 11 AM. Record review of Resident #116's admission assessment dated [DATE] at 11:00 AM revealed respirations of 16 breaths/minute with 92% oxygen saturation on room air. Resident #116 was noted to be oriented to person, place, time and able to understand
Record review of Resident #116's electronic medical record revealed late entry physician progress note dated [DATE] at 12:07 PM noted resident was on 2 liters oxygen, medications were reviewed and noted full code status. Another late entry physician note dated [DATE] at 12:08 PM revealed
Record review of Resident #116's progress notes revealed on [DATE] at 12:24 PM IDT (Inter-Departmental Team) meeting noted resident admission from hospital and medications reviewed with physician, and baseline care plan initiated.
The next progress note was not until [DATE] at 4:00 AM when resident is noted to have heavy breathing and shortness of breath. The resident was repositioned and pulled up in bed with elevated head of bed slightly by Registered Nurse (RN) A. There were no oxygen saturation levels or vital signs taken at that time, no documented lung sounds, or physical assessment noted by RN A with a change of condition.
Record review of Resident #116's vital signs:
last blood pressure taken on [DATE] at 4:23 PM was 105/51.
Last pulse taken on [DATE] at 4:23 PM was 91 beats per minute (bpm).
Last respirations taken on [DATE] at 4:23 PM was 18 breaths/minute.
Oxygen saturation summary taken on [DATE] at 4:22 PM was 100%,
[DATE] at 11:22 PM oxygen saturation level 96%, and [DATE] at 1:29 AM oxygen saturation level 95%.
Record review of Registered Nurse (RN) A typed interview dated [DATE] (should have been dated [DATE]) provided by the facility revealed: Resident #116 was use 2 liter (oxygen) and RN A put it (oxygen) up to 4 liters because he assumed she was breathing harder with her shortness of breath. RN A had another resident with a bladder scan and went to look for someone to assist him with the scan. RN A found the nursing assistance. RN A checked on Resident #116 describing shortness of breath, nostrils flaring, with intercostal contractions, breathing hard not the way she was supposed to be breathing.
Record review of facility 'Code Status' policy dated [DATE] revealed on admission, the licensed nurse will document the resident's choice of code status on the Advanced Directive form. The Licensed nurse is also responsible for entering the Code Status in the electronic medical record. The resident will be treated as Full Code until the advanced directives are in place. Code status will be documented in the care plan in the electronic medical record . Cardiopulmonary Resuscitation (CPR) will be initiated on all full code residents no matter their condition at the time they are found.
In an interview on [DATE] at 8:22 PM with Certified Nurse Assistant (CNA) D revealed that she was working that night with Registered Nurse (RN) A and Licensed Practical Nurse (LPN) B as the nurses. CNA D stated that she already gave a statement to the consultant lady. CNA D stated that the lady (Resident #116) that passed away was in room [ROOM NUMBER]-1. There was a hospice lady (Resident #118) in room [ROOM NUMBER]-1. RN A the nurse got them mixed up. He thought the hospice lady (Resident #118) passed away. It was me and CNA.C working RN A wanted us to help him straight catheter a lady in room [ROOM NUMBER]-1. On the way into room [ROOM NUMBER]-1 before the straight catheter RN A stated to us that the lady in 123-1 had passed away. It was before we started the straight catheter procedure. It took us 5-10 minutes to position and straight catheter the lady. Then CNA C went to room [ROOM NUMBER]-1 and she (Resident #118) was still alive. CNA C went out and told RN A that room [ROOM NUMBER]-1 was still alive. RN A said no it was the other lady, room [ROOM NUMBER]-1, he mixed up the rooms. He looked down the hallway to see what room he was in. He was not very familiar with our residents. CNA D said that she stated didn't that lady just get here to the facility? was she supposed too passed away? I don't know if they tried to do CPR, it was at shift change 5:30 AM close to 6:00 AM. RN A and CNA C went to the room, we were at the desk when we found out she was a full code. When we found out she wasn't supposed to pass, I believe the Director of Nursing (DON) told them she was a full code, and the DON went to the front door to let the EMS in.
In an interview on [DATE] at 11:33 AM with Certified Nurse Assistant (CNA) C revealed That was her first time working with Resident #116. CNA C stated that she received report from second shift stated (Resident #116) would call if she needed anything. She did not call, so halfway through the shift (10:00 PM to 6:00 AM) around 1:00 AM, CNA C checked on Resident #116, she was sleeping, had oxygen on, I left her alone. CNA C stated that then Registered Nurse (RN) A was giving pills and he came out into the hall and said that the lady in room [ROOM NUMBER] had passed away. I went to room [ROOM NUMBER] to check the resident. I went into the room [ROOM NUMBER], I said Hello, the resident #118 (hospice resident) woke up and I said that someone had told me you had passed away. Resident #118 said, I'm not dead yet. I went out to RN A the nurse and I said that she's still alive. He said I meant room [ROOM NUMBER]-1. I went to room [ROOM NUMBER]-1, she was definitely dead. She was cold to me. I started postmortem care, cleansed her face, and cleaned her up the shower aide Certified Nurse Assistant R helped me. CNA C stated that she washed Resident #116's face, did a bed bath, put on a clean gown, and put the sheets back over her. CNA C stated that she was presenting Resident #116 for family viewing. CNA C had just covered her back up when RN A came into the room with the Automated External Defibrillator (AED but didn't put it on the resident, and then the EMS came. I left the room when the EMS put her on the floor and started working. I had to go back in later, put her back into the bed and dress her again.
None of the four staff members (2- Licensed nurses and 2- Certified Nurse Assistance) working at the time of the event/incident checked Resident #116's code status in the electronic medical record or the hard binder chart located at the nursing station within reach.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Quality of Care
(Tag F0684)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to do a complete assessment, monitor and provide care, per professiona...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to do a complete assessment, monitor and provide care, per professional standards of practice for one resident (Resident #116) who had a change of condition with heavy breathing and shortness of breath and who was then found unresponsive, resulting in delayed emergency medical care/treatment of changes in condition and death.
Findings include:
Record review of facility 'Acute Change of Condition' policy dated 9/2017, revealed the facility strived to provide care that enables each resident to achieve and maintain the highest practicable level of living possible for him/her given his/her physical and mental conditions. In order to do so, prompt identification, assessment, and intervention should occur when a resident experiences an acute change in condition that may be reversible or that may have the effects mitigated by prompt medical attention. Assessment and Problem Recognition: Upon admission the licensed nurse performs a baseline history and assessment on the resident. The nursing staff establishes the resident's baseline vital signs by monitoring and recording these each shift for 72 hours following admission noting these in the medical record. (a.) The Certified Nursing Assistant takes the vital signs of the resident once per shift for the first 72 hours after admission and records in the medical record. (2.) When interacting with residents, staff is to note any changes in the resident . (3.) The licensed nurse promptly assesses the resident. If the assessment determines that the resident may be experiencing an acute change in condition, the licensed nurse will contact the physician for further directives . (4.) The licensed nurse describes the symptoms in detail and accurately in the medical record. Record review of the facility 'Acute Change of Condition' policy and 'Guidelines for Reporting to Physician' policy revealed the condition for shortness of breath was not addressed or/nor guidance to report assessment to physician.
Resident #116:
Resident #116 was admitted to the facility from the hospital setting on [DATE] at 11 AM. Record review of Resident #116's admission assessment dated [DATE] at 11:00 AM revealed respirations of 16 breaths/minute with 92% oxygen saturation on room air. Resident #116 was noted to be oriented to person, place, time and able to understand
Record review of Resident #116's electronic medical record revealed late entry physician progress note dated [DATE] at 12:07 PM noted resident was on 2 liters oxygen, medications were reviewed and noted full code status. Another late entry physician note dated [DATE] at 12:08 PM revealed
Record review of Resident #116's progress notes revealed on [DATE] at 12:24 PM IDT (Inter-Departmental Team) meeting noted resident admission from hospital and medications reviewed with physician, and baseline care plan initiated.
The next progress note was not until [DATE] at 4:00 AM when resident is noted to have heavy breathing and shortness of breath. The resident was repositioned and pulled up in bed with elevated head of bed slightly by Registered Nurse (RN) A. There were no oxygen saturation levels or vital signs taken at that time, no documented lung sounds, or physical assessment noted by RN A with a change of condition.
Record review of Resident #116's vital signs:
last blood pressure taken on [DATE] at 4:23 PM was 105/51.
Last pulse taken on [DATE] at 4:23 PM was 91 beats per minute (bpm).
Last respirations taken on [DATE] at 4:23 PM was 18 breaths/minute.
Oxygen saturation summary taken on [DATE] at 4:22 PM was 100%,
[DATE] at 11:22 PM oxygen saturation level 96%, and [DATE] at 1:29 AM oxygen saturation level 95%.
Record review of Registered Nurse (RN) A typed interview dated [DATE] (should have been dated [DATE]) provided by the facility revealed: Resident #116 was use 2 liter (oxygen) and RN A put it (oxygen) up to 4 liters because he assumed she was breathing harder with her shortness of breath. RN A had another resident with a bladder scan and went to look for someone to assist him with the scan. RN A found the nursing assistance. RN A checked on Resident #116 describing shortness of breath, nostrils flaring, with intercostal contractions, breathing hard not the way she was supposed to be breathing.
Record review of facility 'Code Status' policy dated [DATE] revealed on admission, the licensed nurse will document the resident's choice of code status on the Advanced Directive form. The Licensed nurse is also responsible for entering the Code Status in the electronic medical record. The resident will be treated as Full Code until the advanced directives are in place. Code status will be documented in the care plan in the electronic medical record . Cardiopulmonary Resuscitation (CPR) will be initiated on all full code residents no matter their condition at the time they are found.
In an interview on [DATE] at 8:22 PM with Certified Nurse Assistant (CNA) D revealed that she was working that night with Registered Nurse (RN) A and Licensed Practical Nurse (LPN) B as the nurses. CNA D stated that she already gave a statement to the consultant lady. CNA D stated that the lady (Resident #116) that passed away was in room [ROOM NUMBER]-1. There was a hospice lady (Resident #118) in room [ROOM NUMBER]-1. RN A the nurse got them mixed up. He thought the hospice lady (Resident #118) passed away. It was me and CNA.C working RN A wanted us to help him straight catheter a lady in room [ROOM NUMBER]-1. On the way into room [ROOM NUMBER]-1 before the straight catheter RN A stated to us that the lady in 123-1 had passed away. It was before we started the straight catheter procedure. It took us 5-10 minutes to position and straight catheter the lady. Then CNA C went to room [ROOM NUMBER]-1 and she (Resident #118) was still alive. CNA C went out and told RN A that room [ROOM NUMBER]-1 was still alive. RN A said no it was the other lady, room [ROOM NUMBER]-1, he mixed up the rooms. He looked down the hallway to see what room he was in. He was not very familiar with our residents. CNA D said that she stated didn't that lady just get here to the facility? was she supposed too passed away? I don't know if they tried to do CPR, it was at shift change 5:30 AM close to 6:00 AM. RN A and CNA C went to the room, we were at the desk when we found out she was a full code. When we found out she wasn't supposed to pass, I believe the Director of Nursing (DON) told them she was a full code, and the DON went to the front door to let the EMS in.
In an interview on [DATE] at 11:33 AM with Certified Nurse Assistant (CNA) C revealed That was her first time working with Resident #116. CNA C stated that she received report from second shift stated (Resident #116) would call if she needed anything. She did not call, so halfway through the shift (10:00 PM to 6:00 AM) around 1:00 AM, CNA C checked on Resident #116, she was sleeping, had oxygen on, I left her alone. CNA C stated that then Registered Nurse (RN) A was giving pills and he came out into the hall and said that the lady in room [ROOM NUMBER] had passed away. I went to room [ROOM NUMBER] to check the resident. I went into the room [ROOM NUMBER], I said Hello, the resident #118 (hospice resident) woke up and I said that someone had told me you had passed away. Resident #118 said, I'm not dead yet. I went out to RN A the nurse and I said that she's still alive. He said I meant room [ROOM NUMBER]-1. I went to room [ROOM NUMBER]-1, she was definitely dead. She was cold to me. I started postmortem care, cleansed her face, and cleaned her up the shower aide Certified Nurse Assistant R helped me. CNA C stated that she washed Resident #116's face, did a bed bath, put on a clean gown, and put the sheets back over her. CNA C stated that she was presenting Resident #116 for family viewing. CNA C had just covered her back up when RN A came into the room with the Automated External Defibrillator (AED but didn't put it on the resident, and then the EMS came. I left the room when the EMS put her on the floor and started working. I had to go back in later, put her back into the bed and dress her again.
None of the four staff members (2- Licensed nurses and 2- Certified Nurse Assistance) working at the time of the event/incident checked Resident #116's code status in the electronic medical record or the hard binder chart located at the nursing station within reach.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #36:
A review of Resident #36's medical record revealed an admission into the facility on 6/1/22 with a readmission on ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #36:
A review of Resident #36's medical record revealed an admission into the facility on 6/1/22 with a readmission on [DATE] and was transferred to the hospital on [DATE]. Diagnoses for Resident #36 included sepsis, pressure ulcer of sacral region, osteomyelitis, gastrostomy status, stroke, diabetes, chronic kidney disease, pain, heart disease and need for assistance with personal care. A review of Resident #36's Minimum Data Set assessment, dated 9/3/22, revealed Brief Interview of Mental Status (MDS) score of 11/15 that indicated moderate cognitive impairment and the Resident needed extensive assistance of two person assist with bed mobility, dressing, toilet use and personal hygiene and was total dependence on staff for transfers and eating. Further review of the MDS indicated the Resident had a Stage 4 full thickness tissue loss with exposed bone, tendon or muscle of one pressure ulcer that was present upon admission/reentry. The MDS dated [DATE], OBRA admission assessment revealed the Resident had one Stage 2 pressure ulcer that were present upon admission/reentry. The MDS dated [DATE], Discharge assessment-return anticipated revealed the Resident had one Stage 2 pressure ulcer that was present upon admission/reentry. The MDS dated [DATE], Discharge assessment-return anticipated, revealed the Resident had one Stage 3 pressure ulcer that was present upon admission/reentry.
A review of Resident #36's medical record revealed the following:
admission Assessment, dated 6/1/22, skin assessment that revealed, . coccyx 11 cm (centimeters) length top 10 cm width, lower 5.75 cm width, area dark red in color.
Progress Note, dated 6/8/22, revealed, Resident admitted with a stage 2 pressure area to sacrum. Area measures 10.4 x 7.05 x 0.1 cm. Area is absent of odor and exudate after cleansing. Area is 90% granulation tissue and 10% slough. Resident mobility is limited and has a difficult time turning and reposition self. Interventions for turning and repositioning in place, and resident is on an air mattress for pressure relief. Treatment: cleanse area with normal saline, pat dry, apply calcium ag and cover with alyven foam dressing. Resident and family educated on the importance of compliance with cares and interventions. Resident, doctor, dietary and family aware and agree with treatment.
admission Assessment, dated 7/2/22, skin assessment that revealed, .Pressure ulcer on coccyx . The documentation lacked measurements and wound description.
Progress Note, dated 7/2/22 at 10:15 AM, revealed, (Resident name) arrived via (transport ambulance) from (hospital name) and is alert and oriented x 3-4 and able to make needs known . Skin assessment done upon arrival.
Progress Note, dated 7/6/22 at 12:43 PM, revealed, Resident admitted with a stage 2 pressure area to sacrum. After returning from a recent hospitalization resident's wound has progressed to a stage 3. Area measures 10.38 x 5.82 x 0.1 cm. Area is absent of odor and exudate after cleansing. Area is 50% granulation tissue and 50% slough. Resident mobility is limited and has a difficult time turning and reposition self. Interventions for turning and repositioning in place, and resident is on an air mattress for pressure relief. Treatment: Clean with NS. Apply santyl. Cover with wet to dry dressing and ABD, Resident and family educated on the importance of compliance with cares and interventions. Resident, doctor, dietary and family aware and agree with treatment.
Progress Note, dated 7/13/22 at 11:04 AM, . Area measures 10.1 x 6.16 x 0.1 cm. Area is absent of odor and exudate after cleansing. Area is 50% granulation tissue and 50% slough. Area surrounding wound is firm. Doctor ordered ultra sound. Ultra sound completed and did find there to be an abscess in the area. Doctor ordered warm compresses and if the area does not decrease in size doctor will order incision and drainage.
Progress Note dated 7/20/22 at 12:42 PM, Skin/Wound Note, .Area measures 10.2 x 6.12 x 0.1 cm . Area is 60% granulation tissue and 40% slough . Treatment: Clean with NS, apply santyl. Cover with wet to dry dressing and ABD.
Progress Note dated 7/27/22 at 11:27 AM, Skin/Wound Note, .Area measures 6.51 x 5 x 0.1 cm .Area is 70% granulation tissue and 30% slough . Treatment: Clean with NS, apply santyl. Cover with wet to dry dressing and ABD.
Progress Note, dated 8/3/22 at 5:13 PM, Skin/Wound Note, .Area measures 6.25 x 4.85 x 0.1 cm .Area is 70% granulation tissue and 30% slough . Treatment: Clean with NS, apply santyl, pack open area with aquacel Ag and cover with alyven foam dressing.
Progress Note dated 8/7/22 at 11:51 AM, Resident was sent to the hospital at 12 PM for slow response, not eating . Resident returned on 8/18/22.
Progress Note dated 8/24/22 at 1:14 PM, Skin/Wound Note, .Area is currently unstageable. Area measures 15.18 x 9.27 x utd (unable to determine) cm. Area is 80% granulation and 20% slough . Treatment: Cleanse area with normal saline, pat dry, apply xeroform gauze [to prevent foam from adhering to the wound bed], apply NPWT (negative pressure wound treatment-wound vac).
Progress Note, dated 8/31/22 at 5:54 PM, Skin/Wound Note, .Area measures 12.84 x 10.2 x utd cm. Area is 80% granulation and 20% slough . Treatment: Cleanse area with normal saline, pat dry, apply xeroform gauze [to prevent foam from adhering to the wound bed], apply NPWT (negative pressure wound treatment-wound vac) .
Progress Note, dated 9/7/22 at 2:35 PM, Skin/Wound Note, .Area measures 12.94 x 13.49 x 7.2 cm. Area is 80% granulation and 20% slough . Treatment: Cleanse area with normal saline, pat dry, apply xeroform gauze [to prevent foam from adhering to the wound bed], apply NPWT.
Progress Note, dated 9/14/22 at 4:14 PM, Skin/Wound Note, .Area measures 11.98 x 11.92 x 7 cm. Area is 90% granulation and 10% slough . Treatment: Cleanse area with normal saline, pat dry, apply NPWT.
Progress Note, dated 9/21/22, Skin/Wound Note, .Area measures 10.64 x 6.74 x 1 cm. Area is 90% granulation and 10% slough . Treatment: Cleanse area with normal saline, pat dry, apply NPWT.
Progress Note, dated 9/28/22, Skin/Wound Note, .Area measures 10.93 x 7.15 x 1 cm. Area is 80% granulation and 20% slough . Treatment: Cleanse area with normal saline, pat dry, apply NPWT.
Progress Note, dated 10/5/22, Skin/Wound Note, .Area measures 13.56 x 11.98 x 1 cm. Area is 90% granulation and 10% slough . Treatment: Cleanse area with normal saline, pat dry, apply NPWT.
Progress Note, dated 10/12/22, Skin/Wound Note, .Area measures 9.82 x 8.8 x 1 cm. Area is 90% granulation and 10% slough . Treatment: Cleanse area with normal saline, pat dry, apply NPWT.
A review of Resident #36's wound clinic notes revealed the following:
7/22/22, The patient referred to wound clinic for R buttock abscess. He actually has a known sacral decubitus ulcer for the past few weeks. He suffered a stroke back in [DATE] and has been in and out of the hospital ever since, and he still has a fair amount of debility from this . He had a PEG placed in May. He was hospitalized in June with mental status change and was found to have bacteremia related to heart valve vegetations. I was consulted during this hospitalization for his sacral ulcer, and at that time, he had an unstageable sacral ulcer that did not require any acute intervention. We started managing this with Santyl dressings once daily. He was discharged to ECF (extended care facility), but unfortunately, he did not have appropriate wound clinic follow-up scheduled as planned/intended. We then received a referral earlier this week for right buttock abscess. Wound Assessment: Wound #1 Sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 6.42 cm length x 5.26 cm width x 4 cm depth, with an area of 33.769 sq cm (square centimeters) and a volume of 135.077 cubic cm. Adipose is exposed . Integumentary: Has stage 4 sacral ulcer with deep tunneling under right buttock with some foul-smelling necrotic tissue and seropurulent drainage tender to deep palpation; superficial portion of wound is clean with beefy red granulation . A debridement was performed.Dressings: Santyl-Apply a thin film of Santyl to wound bed only, then cover with clean dressing. Santyl to wound bed, cover with aquacel ag, and allevyn. Change daily and as needed. Keep dressing dry and intact. Cover and secure with: allevyn. Aquacel Ag- Apply skin protectant or barrier ointment to protect surrounding skin. Apply Aquacel Ag to wound bed, may use Normal Saline to activate if needed. Cover with dry gauze and wrap with Kerlix/Conform roll gauze. Secure with tape. [NAME] dressing as directed: -santyl to wound bed, aquacel ag, cover with allevyn, change daily and as needed . Brief debridement performed . I believe he will benefit from operative debridement, but given his overall medical status, will need to obtain cardiac risk assessment. For now, will continue Santyl dressings and add Aquacel Ag packing to deep portion, change once daily and as needed. Continue offloading. Maximize nutrition. Need to check nutrition labs and A1C. Follow-up in one week.
7/29/22, .He is a diabetic. The last A1C in the system was from [DATE] and was 11.4 . His last albumin was 2.4 on 6/28. I do not see any more recent labs in the system. 7/29/2022 update: Doing the same. Labs were not done last week. Still with pain and copious drainage . (Labs were completed at the facility on 7/27/22 per reviewed lab results but not communicated to the wound clinic.) .Wound Assessment: Initial wound encounter measurements are 6.69 cm length x 5.15 cm width x 3.5 cm depth with an area of 24.29 sq cm, Adipose is exposed. Tunneling has been noted at 1:00 with a maximum distance of 7.5 cm . Topical Treatments: Enzymatic Debriding Agent: Santyl- Continue Santyl to wound bed, special attention to necrotic tissue to upper right quadrant. Apply Nickel Thick. Dressings Santyl- apply a thin film of Santyl to wound bed only, then cover with clean dressing. - Apply Nickel Thick to wound bed. Keep dressing dry and intact. Cover and secure with: -allevyn. Aquacel Ag-Apply skin protectant or barrier ointment to protect surrounding skin. Apply Aquacel Ag to wound bed, may use Normal Saline to activate if needed. Cover with dry gauze and wrap with Kerlix/Conform roll gauze. Secure with tape. Change dressing as directed: Aquacel Ag rope to tunnel at 1 o'clock to depth of 7.5 . Bedside debridement performed, as much as he could tolerate. Will continue Santyl/Aquacel Ag to deep area of wound, change daily and as needed for soilage. Will schedule for operative debridement of sacral wound. Need to obtain pre-op cardiac risk to make sure it is safe to give him anesthesia. Will schedule for surgery ASAP. Follow-up in one week. The facility orders for wound treatments did not include the Aquacel Ag rope to tunnel at 1 O'clock to the depth of 7.5 nor the nickel thick Santyl to the wound bed.
8/5/22, .8/5/2022 update: Continues to have copious foul-smelling drainage . Wound Assessment: Wound #1 sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 6.16 cm length x 3.6 cm width x 3.5 cm depth, with an area of 22.4224 sq cm. Adipose is exposed. Tunneling has been noted at :00 with a maximum distance of 5.5 cm . There is a copious amount of purulent drainage noted which has no odor . Integumentary [Hair, Skin]: Sacral wound with foul-smelling purulent drainage and moderate amount of necrotic fibrinous material within wound, very tender . Topical Treatments: Enzymatic Debriding Agent: Santyl- Continue Santyl to wound bed, special attention to necrotic tissue to upper right quadrant. Apply Nickel Thick. Dressings Santyl- apply a thin film of Santyl to wound bed only, then cover with clean dressing. - Apply Nickel Thick to wound bed. Keep dressing dry and intact. Cover and secure with: -allevyn. Aquacel Ag-Apply skin protectant or barrier ointment to protect surrounding skin. Apply Aquacel Ag to wound bed, may use Normal Saline to activate if needed. Cover with dry gauze and wrap with Kerlix/Conform roll gauze. Secure with tape. Change dressing as directed: Aquacel Ag rope to tunnel at 1 o'clock to depth of 7.5 . Physician Review: Discussed the Plan of Care @ bedside with- 8/5/22: lido and debridement. A lot of drainage purulent drainage noted . Culture taken and sent to lab. More discussion regarding surgery for surgical debridement with wife. They are just waiting for more cardiac testing to be done . The Resident was sent to the hospital on 8/7/22 and returned to the facility on 8/18/22. Resident had incision and drainage of the abscess on 8/11/22.
8/26/22 appointment was canceled due to physician illness.
8/30/22, .Pt (patient) is here for follow up . Wound Assessment: Wound #1 sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 17 cm length x 13 cm width x 7.2 cm depth, with an area of 221 sq cm and a volume of 1591.2 cubic cm. Adipose is exposed . General Notes: 8/30/22 drainage volume in canister 250 cc. canister not changed. Battery dead on wound vac .Dressings: Keep dressing dry and intact. Cover and secure with: Negative Pressure Wound Therapy: -125 continuous suction, Vac changes to occur every three days. Recommend white foam to be placed to greatest depth of 7.1 cm followed by black foam on top . Aquacel Ag rope packed gently to greatest depth of 7.1 cm with tail exposed for removal. Aquacel ag applied to remaining wound bed . Physician Review: . 8/30/22 4% Lido and debridement. Wound bed looks good. Crush flagyl and gentamicin ointment to wound bed. Aquacel ag rope to deepest point 7.1 cm and aquacel ag to wound bed. Wound vac applied but battery dead. Only sent black foam with patient. Recommend white foam to deepest depth of 7.1 cm followed by black foam. Dressing changes every 3 days .
9/7/22, .Patient here for wound care office large decubitus sacral ulcer. Recently he had debridement in the OR with (Physician name) . Wound Assessment: Wound #1 sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 12.94 cm length x 13.49 cm width x 7.2 cm depth, with an area of 174.5606 sq cm and a volume of 1256.836 cubic cm. Adipose is exposed . Topical Treatments: Antibiotic/Antimicrobial Ointment/Cream-Crushed Flagyl to wound bed with each vac change. Gentamicin ointment to wound bed with each vac change. Enzymatic Debriding Agent: Santyl - Santyl to dark necrotic tissue in wound bed. [left side of wound bed]. Dressings: Santyl- Apply a thin film of Santyl to wound bed only, then cover with clean dressing.- santyl to black/brown necrotic tissue to left side of wound bed. Keep dressing dry and intact. Cover and secure with:-aquacel ag and wound vac. Negative Pressure Wound Therapy:- -125 continuous suction. Vac changes to occur every three days. Recommend white foam to be placed to greatest depth of 4.0 cm followed by black foam on top. Aquacel Ag-Apply skin protectant or barrier ointment to protect surrounding skin. Apply Aquacel Ag to wound bed, may use Normal Saline to activate if needed . Aquacel Ag rope packed gently to greatest depth of 4.0 cm with tail exposed for removal. Aquacel ag applied to remaining wound bed. Change with each vac change . Physician Review: .9/7/22: Lido and debridement. Pt has a large area of blackish brown necrotic/fibrotic tissue that doctor (name) was unable to do with a curette and he stated that the tissue would need to be surgically debrided. He did not feel comfortable debriding any of that here in the clinic because it is very attached and he felt it goes rather deep and this would cause possibly a lot of bleeding and pain. He did debride all of the nice beefy red tissue for biofilm and slough that was present. He added santyl to the tx to the area that has that necrotic tissue along with what was ordered prior. Wound vac dressing was put back on but the box they sent us did not match the dressing they sent with us. Called over to (facility name) to let them know and they understood .
There were no wound clinic notes provided by the facility and no progress notes that indicated the Resident was sent back to the wound clinic until 9/30/22.
9/30/22, . 9/30/2022 update; Still has rectal tube in place. Currently at (facility name) . Had operative debridement on 8/11/22. Bone biopsy positive for osteomyelitis. Wound, bone, and tissue cultures positive for Proteus, but ID (Infections Disease) only wanted to treat with IV (intravenous) abx (antibiotic) for 7 days .Wound Assessment: Wound #1 sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 9.68 cm length x 15.02 cm width x 7.2 cm depth, with an area of 113.26 sq cm and a volume of 1256.836 cubic cm. Adipose is exposed . Integumentary [Hair, Skin]: Sacral wound with mostly pink granulation tissue but moderate fibrinous exudate some exposed bone with friable bone tissue . Physician Review: . 9/30/22: Lido and debridement. Doctor took a lot of loose slough out of wound with pick up and scissors. Wound is clean and healthy. Pt still has a rectal tube. (Doctor's name) does not feel that a long term rectal tube is good for the pt and discussed with the wife about taking pt to surgery for a colostomy bag. Pt and wife agree .
10/14/22, . Wound Assessment: Wound #1 sacral is an acute Stage 4 Pressure Injury Pressure Ulcer and has received a status of Not Healed. Initial wound encounter measurements are 10.8 cm length x 12.99 cm width x 7.2 cm depth, with an area of 140.292 sq cm and a volume of 1010.102 cubic cm. Adipose is exposed . Integumentary [Hair, Skin]: Sacral wound with pink granulation tissue, moderate fibrinous exudate and debris in wound two small areas of exposed bone, moderately tender, mostly healthy pink granulation tissue . Physician Review: .10/14/22: lido and very aggressive debridement done. Pt's wound is getting cleaner. There is an area on the right side of the wound at about 3 o'clock that has a depth of 7.5. Wound vac applied as ordered. Pt has a new colostomy .
A review of Resident #36's orders for the dressing to the coccyx wound include the following:
Dated 6/1/22, Cleanse coccyx with NS (normal saline), pat dry, apply Calcium alginate to wound bed, cover with allevyn, daily and PRN.
Dated 7/2/22, start date on 7/3/22, Coccyx: Clean with NS. Apply santyl. Cover with wet to dry dressing and ABD.
Dated 7/23/22 to start, Coccyx wound treatment: apply 2% lidocaine topical to coccyx wound bed prior to dressing then cleanse wound with NS and apply Santyl then cover with Aquacel Silver and Allevyn, daily and as needed.
Dated 8/18/22, start date 8/19/22, Wound treatment negative pressure wound therapy. Apply wound vac. Change every Monday, Wednesday and Friday and PRN. The wound clinic recommendations were for the wound vac to be changed every three days.
Dated 8/31/22, start date 9/2/22, Wound Treatment negative pressure wound therapy. [NAME] foam to be placed at greatest depths. Apply aquacel ag to wound bed and pack aquacel ag gently at greatest depth, leaving a tail. Apply wound vac, Change every Monday, Wednesday and Friday and PRN.
Dated 9/1/22, start date on 9/2/22, Wound Treatment negative pressure wound therapy. [NAME] foam to be placed at greatest depths. Apply Flagyl and Gentamicin to wound bed with each vac change. Apply aquacel ag to wound bed and pack aquacel ag gently to greatest depth, leaving a tail. Apply wound vac. Change every Monday, Wednesday and Friday and PRN.
Review of Resident #36 medical record revealed the Resident was re-admitted on [DATE], transferred to the hospital on 6/22/22, returned on 7/2/22, transferred to the hospital on 8/7/22, returned to the facility on 8/18/22, transferred to the hospital on [DATE] and returned on 10/8/22 and transferred to the hospital on [DATE].
Review of Resident #36's hospital records with admission on [DATE] revealed, .came to the ED from nursing facility where the patient was feeling more drowsy and patient was not at his baseline. When the patient brought to the ED (emergency department) he looks severely dehydrated and his labs showed severe dehydration with elevated sodium lactate was elevated so based on his assessment of dehydration patient was immediately started on fluids. On assessment patient was responsive with only yes or no and mostly nods his head on initial presentation but after rehydration patient mentation slightly improved his drowsiness got better .
Review of Resident #36's wound culture, with results reported on 9/5/22 revealed heavy growth Escherichia coli carbapenem-resistant (Carbapenem resistant enterobacteriacea-CRE), light growth Citrobacter koseri and light Growth Enterococcus faecalis.
According to the Centers for Disease Control and Prevention (CDC), https://www.cdc.gov>organisms, CRE are a major concern for patients in healthcare settings because they are resistant to carbapenem antibiotics, which are considered the last line of defense to treat multidrug-resistant bacterial infections. Often, high levels of antibiotic resistance in CRE leave only treatment options that are more toxic and less effective. Further review from the CDC include, CRE are usually spread person to person through contact with infected or colonized people, particularly contact with wounds or stool. This contact can occur via the hands of healthcare workers, or through medical equipment and devices that have not been correctly cleaned, last reviewed 11/13/2019.
On 10/17/22 at 10:12 AM, an observation was made on the initial tour of the facility of Resident #36 lying in bed on his back. The Resident was on transmission-based precautions for a wound infection. The Resident was alert and tracked this surveyor with his eyes. When asked questions, the Resident was able to answer simple questions when given extra time to answer, one- or two-word answers, with a barely audible voice. The Resident did not converse in conversation. The Resident indicated he had a wound on his buttock area and wound odor was noted when near the bedside where a wound vac was positioned. An observation was made in the Resident's bathroom of the vent in the ceiling with built up dust and debris.
On 10/17/22 at 1:43 PM, an observation was made of Resident #36, lying in bed on his back, sleeping. The Resident appeared to be in the same position as earlier, but it was noted that the wound vac canister had been replaced and the there were no longer an odor in the room.
On 10/18/22 at 10:05 AM, an observation was made of Resident #36 lying in bed on his back, sleeping.
On 10/20/22 at 10:14 AM, an interview was conducted with Nurse Manager (NM), Nurse S and Wound Care Nurse F regarding Resident #36's wound history of a Stage II documented on 7/6/22, deterioration to a Stage IV with infections in the wound. The NM indicated Resident #36 had been transferred to the hospital on 6/22/22 and returned on 7/2/22, and the Resident presented with the pressure ulcer to his coccyx/sacral area on his readmission into the facility. A review of the admission assessment revealed a documented pressure ulcer to the coccyx area but did not give a description or measurements of the pressure ulcer and documentation of the wound description was not documented until 7/6/22 when the Wound Care Nurse had assessed the wound. The NM indicated that the measurements might be on the paper copy of the skin assessment. After looking for the paper copy, the NM was unable to find the documentation. When asked if wound assessment with measurements were to be done on admission, the NM stated, Yes, if should be in the admission assessment. When asked about the Resident not having an appointment consistently on a weekly basis, the NM and the Wound Care Nurse F indicated the Doctor had been sick and the appointment was canceled and another time, the ambulance transport service was late on picking the Resident up for the appointment due to priority calls and the Resident was not seen when he had arrived at the wound clinic, so the appointment calls got pushed back. When asked about the wound clinic notes that indicated the Resident did not have appropriate wound clinic follow-up scheduled as planned/intended after the Residents hospitalization, the NM indicated that the hospital discharge instructions did not indicate follow-up with the wound clinic. The Resident observed lying on his back in bed in the same position on 10/17 and 10/18 was reviewed with the Nurse Manager and Wound Care Nurse. The Wound Care Nurse indicated that the Resident had interventions in place for turning every two hours and stated, we can turn him, but he won't let us turn him on his side, due to pain in the shoulder. When asked about pain medication, the Wound Care Nurse indicated he was on around the clock pain medication and stated, he won't stay on one side or the other. A review of the care plan revealed the Resident had interventions in place for an air mattress and for repositioning but had not been revised with other interventions in place with refusals for positioning.
On 10/20/22 at 2:10 PM, an interview was conducted with the Infection Control Preventionist, Nurse G regarding the infections in the Resident coccyx wound. When asked about the wound infections, including CRE, the Nurse indicated that the culture taken on 8/29/22 was reported to the facility on 9/5/22 that grew multiple organisms that included CRE and stated, every time he goes out to the hospital, he comes back with something else. When asked about isolation precautions, the Nurse indicated that contact precautions were started as soon as he had the positive CRE.
Review of facility policy titled, Pressure Ulcers/Skin Breakdown-Clinical Protocol, reviewed/revised 4/27/18, revealed, .Assessment and Recognition: 2. In addition, the nurse shall describe and document/report the following: a. Full assessment of pressure ulcer including location, stage, length, width and depth, presence of exudates or necrotic tissue . 3. The staff will examine the skin of a new admission for ulcerations or alterations in skin .
Review of facility policy titled, Prevention of Pressure Ulcers/Injuries, reviewed/revised 5/2/18, revealed, . Mobility/Repositioning: 3. At least every two hours, reposition resident who are reclining and dependent of staff for repositioning. 4. Reposition more frequently as needed, based on the condition of the skin and the resident's comfort, keeping the head of bed 30 degrees or less, unless contraindicated . Monitoring: 1. Evaluate, report and document potential changes in the skin. 2. Review the interventions and strategies for effectiveness on an ongoing basis .
Based on observation, interview and record review, the facility failed to ensure assessment and follow wound clinic recommendations for treatment of a pressure ulcer for one resident (Resident #36) and failed to prevent facility-acquired pressure ulcer areas for one resident (Resident #8), resulting in the worsening of a pressure ulcer to Stage IV for Resident #36, and Resident #8 developing a facility-acquired Stage II new pressure area discovered during a dressing change observation while residing in the facility.
Findings include:
Record review of facility 'Pressure Ulcer/Injury Risk Assessment' policy dated 5/2/2018 revealed the purpose of the procedure was to provide guidelines for the structured assessment and identification of residents at risk of developing pressure ulcers/injuries. Steps in procedure: (4.) (c.) If a new skin alteration is noted, initiate (pressure or non-pressure) documentation in the facility medical record program related to the type of alteration in skin.
Record review of the 'Clinical Nursing Skills & Techniques' book, [NAME], [NAME] and [NAME], 9th edition, copyright 2014, Chapter 39- Pressure injury prevention and care, pages 990-997, revealed the following: Pressure injuries occur from unrelieved prolonged soft tissue compression, which interferes with blood flow to the tissues. If this compression continues for prolonged period of time, the tissue dies from lack of blood flow, or tissue ischemia. Ischemia develops when pressure inside the vessels, causing the vessels to collapse and decreasing tissue perfusion. Staging of Pressure Injuries: Stage 1- Pressure injury: non-blanchable erythema or intact skin. Stage 2- Pressure Injury: Partial-thickness skin loss with exposed dermis. Stage 3- Pressure Injury: Full thickness skin loss. Stage 4- Pressure Injury: Full-thickness skin and tissue loss.
Resident #8:
In an interview on 10/17/22 at 12:19 PM with Resident #8 about her sacral wound pressure ulcer revealed that she was not sure where it came from, she had been in and out of the hospital, not sure where came from.
Observation on 10/18/2022 at 8:45 AM Resident #8 is laying on her back with no supporting device in place, record review of care plan, she refuses repositioning or devices. Record review of all care plans pages 1-26 revealed that there was no mention of the wound vac to the sacral pressure ulcer wound.
In an interview on 10/18/2022 at 1:30 PM with Registered Nurse (RN) F Wound Care Certified (WCC) revealed that Resident #8 has a wound to the sacral area. Record review of wound care assessments revealed that on 7/28/2021 the sacral pressure ulcer started as a stage II facility acquired, and the size decreased. Then on 11/3/2021 the sacral pressure ulcer increased in size when Resident #8 went to an appointment and in the facility van, she felt like it ripped. On 3/8/22 Resident #8 sacral pressure ulcer increased in size to 3.6 X 1.5 X .01 Centimeters (cm), then on 3/15/22 the wound increased again. On 6/1/22 the sacral pressure ulcer size grew 5.51 X 2.38 CM, we started wound clinic at hospital. On 6/30/22 Resident #8 became COVID positive and stayed here in the facility. The facility placed Resident #8 into the COVID unit, and it became larger in size again. RN/WCC F stated that the facility started a wound vac at the facility. RN/WCC F stated that the rectal tube was for constant loose stools and the Foley catheter was urine. RN/WCC F stated that there is a left upper arm PICC line that we did use for IV antibiotics. The rectal tube is re-evaluated every 30 days by the Nurse Practitioner who also does the wound clinic. RN/WCC F stated that the rectal tube and urinary catheter is emptied per shift. The wound vac dressing is changed Mondays, Wednesday, Fridays around 9:30 AM.
Observation and interview on 10/19/22 9:35 AM with Registered Nurse (RN/WCC) F and Certified Nurse Assistant (CNA)H of Resident #8's sacral pressure ulcer dressing wound vac change. Observation of Resident #8's back side revealed a rectal tube observed in place with a Foley catheter also in place. Observed Resident #8 with left leg above the knee amputee, stump well healed. catheter strap in place. RN/WCC F performed hand hygiene, prepped the dressing field on over bed table, barrier put down. and wound vac kit prepped. Resident #8 rolled to right side with assistance of CAN H. RN/WCC F removed the old dr[TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain clean bathroom exhaust fans for room [ROOM NU...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain clean bathroom exhaust fans for room [ROOM NUMBER], room [ROOM NUMBER] and a large hallway fan; failed to provide a safe working fan for Resident #267; and failed to keep a clean/safe common area in the 100 Hall, resulting in dirty dusty fans, dirty common areas, with the likelihood of residents not feeling at home, injury from a broken fan and potential exposure to needles, and infections.
Findings include.
On 10/17/22, at 12:56 PM, Resident #267 was reclined back in their wheelchair with their feet elevated. There was a small plastic white fan sitting on the nightstand running without a face cover noted. Resident #267 had severely impaired cognition and was unable to move the chair. Their right foot was approximately 10 inches away from the exposed fan blade.
On 10/17/22, at 12:58 PM, Nurse L was asked to enter Resident #267's room. Nurse L was asked why the fan was running without a cover and was asked what would happen if a staff member pushed Resident #267's chair forward with their feet extended towards the fan. Nurse L stated, I see what you mean, unplugged the fan and removed it from the room.
On 10/18/22, at 9:16 AM, an observation of a large approximately 2 foot by 2 foot medal fan in the hallway near room [ROOM NUMBER] was conducted. The fan was not running. There was a large accumulation of dirty debris and dust noted on the blades and cover.
On 10/18/22, at 9:20 AM, CNA M was asked how often the medal fan is utilized and CNA M stated, we were using it every day.
On 10/19/22, at 11:30 AM, an interview with Maintenance cover N was conducted. Maintenance cover N was asked why the fan was so dirty and Maintenance cover N offered that they had cleaned some fans in the facility the day prior and that the large medal fan would be taken out of the hallway and cleaned. Maintenance Cover N was asked what their role was with the environment and Maintenance Cover N stated that he would come to floor and ask the housekeeping staff to clean the fans. Maintenance Cover N was asked to provide any schedule or policy to ensure fans were kept clean.
On 10/20/22, at 9:30 AM, an observation of rooms [ROOM NUMBERS] along with Nurse Educator F was conducted. The bathroom exhaust fans in both bathrooms had heavy dirty grime build up. Nurse Educator F walked out of the room [ROOM NUMBER] and asked Housekeeper K to clean all the bathroom exhaust fans on the 100 halls. Nurse Educator F was asked to provide cleaning schedule for the exhaust fans.
ON 10/20/22, at 9:45 AM, Housekeeper K offered that they had cleaned all the exhaust fans on the other nursing unit and had been working on the 100 hall but hadn't completed the task. Housekeeper K provided the cleaning check list which revealed no item or scheduled time for the bathroom exhaust fans to be cleaned.
On 10/17/22 at 10:19 AM, an observation was made during the initial tour of the facility of the Day Room at the end of the [NAME] Hall unit that was across from room [ROOM NUMBER] and next to room [ROOM NUMBER]. The door to the day room was open, accessible to Residents and the TV was on. A recliner chair was in the room. The recliner chair had tape on the head rest area that has the top covering ripped and is loose. The room is cluttered with five red trash bins and two white trash bins. A Styrofoam cup with a straw in it was positioned on the heater area. The Styrofoam cup had liquid and mold inside. Two Resident lifts were stored in the room. The refrigerator in the room is accessible to Residents. The refrigerator had a 16.9 fluid ounce bottle of Vernor's that was half gone and did not have an open date or name of Resident. There was red substance spilt in the bottom of the refrigerator. The freezer had a half-used orange juice bottle with no name or date when opened. The room had shelves that contained skin prep wipes, a large bag of Mycolio disinfectant wipes, 2 boxes of Sani wipes, sterile saline wipes, one calcium alginate dressing, and sterile gloves, tube feeding bottles, tube feeding tubing and canister with syringe. There was a microwave with a small amount of food debris inside and a cup of liquid on top of the microwave oven, not labeled or dated. On the heater area were two sharps containers that were loose and not secured. Both the containers had needles and syringes in them.
On 10/17/22 at 10:12 AM, an observation was made on the initial tour of the facility of Resident #36 lying in bed on his back. The Resident was on transmission-based precautions for a wound infection. The Resident was alert and tracked this surveyor with his eyes. When asked questions, the Resident was able to answer simple questions when given extra time to answer, one- or two-word answers, with a barely audible voice. The Resident did not converse in conversation. The Resident indicated he had a wound on his buttock area and wound odor was noted when near the bedside where a wound vac was positioned. An observation was made in the Resident's bathroom of the vent in the ceiling with built up dust and debris.
On 10/18/22 at 10:05 AM, an observation was made of Resident #36 lying in bed on his back, sleeping. An observation was made of the vent/fan in the Resident's bathroom that continued to be covered with dust and debris.
On 10/20/22 at 2:24 PM, an interview was conducted with the Infection Control Preventionist (ICP), Nurse G regarding Resident #36's vent in the bathroom ceiling. The Resident had been transferred to the hospital. The vent in the bathroom continued to be covered with dust and debris. The ICP Nurse indicated she would let them know the fan needed to be cleaned. The ICP Nurse indicated that Maintenance Department do rounds, and the vents should be checked. An observation was made of the Day Room at the end of the hall. The ICP Nurse indicated that the room was used as a storage and staff area when they had Covid in the building, the area was the isolation unit, and indicated why the trash containers and supplies were in the room. The ICP was asked about a temperature log for the refrigerator. The ICP Nurse indicated that the refrigerator should not be in use when the Covid-19 Unit was not in operation and reported they did not have a log for the refrigerator at that time due to no Covid-19 Residents in the facility. The ICP Nurse indicated she would have the refrigerator cleaned out. The ICP Nurse indicated the sharps were not secured and that they should not be left in the room and removed the two sharp containers.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to complete a comprehensive person-centered care plan for ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to complete a comprehensive person-centered care plan for one resident (Resident #267) of twenty-two residents reviewed for care planning, resulting in the care plans not being comprehensive for skin and nutritional updates and changes with the likelihood of unmet care needs.
Findings include:
Resident #267:
On 10/18/22, at 3:48 PM, Resident #267 was lying in their bed a top of an air bed. They had a pillow under their right hip and was slightly leaning to the left. Resident #267 was receiving nutrition via tube feeding. The tube feeding pump was dialed to 60. There was a gel cushion inside their reclining wheelchair.
On 10/19/22, at 9:00 AM, a record review of Resident #267's electronic medical record revealed a readmission on [DATE] with diagnoses that included Stroke, Dementia and Epilepsy. Resident #267 required extensive assistance with all Activities of Daily Living and had severely impaired cognition.
A review of the care plans revealed Resident #267 was at risk for skin breakdown and did not reveal the actual pressure wound, treatment and additional interventions to aid in the healing of the pressure wound such as the Prostat (protein powder) initiated on 8/12/22.
A review of the nutritional care plan did not have what type of tube feeding formula the resident received or that the resident was recently increased from 50 cc's to 60 cc's an hour.
Both the skin and nutrition care plans did not reveal that the resident recently had a tube feeding catheter replacement and had a healing area to their abdomen from the old tube.
On 10/20/22, at 10:52 AM, an observation of Resident #267's abdomen along with CNA M was conducted that revealed an approximate 1-centimeter scab to their abdomen. CNA M stated, yes, I think that is from her old tube site.
A review of the facility provided Care Planning Date: 9/7/2017 policy revealed . The individualized care plan includes measurable objectives and timetables established to meet the resident's medical, nursing, mental, social, and psychological needs . 8. The comprehensive care plan is designed to: a. Incorporate identified problem areas .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to update care plans in a timely manner for one resident (Resident #8), the skin/pressure ulcer care plan, resulting in the physi...
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Based on observation, interview and record review, the facility failed to update care plans in a timely manner for one resident (Resident #8), the skin/pressure ulcer care plan, resulting in the physician-ordered wound vac revision and interventions necessary for care and services not being care planned with the likelihood of unmet care needs.
Findings include:
Record review of facility 'Care Planning' policy dated 4/27/2018 revealed each resident will have a care plan developed and maintained by the Interdisciplinary Team, in coordination with the resident . the individualized care plan includes measurable objectives and timetables established to meet the resident's medical, nursing, mental, social, and psychological needs. (9.) Revise care plans as dictated by changes in condition.
Record review of facility 'Negative Pressure Wound Therapy' policy dated 9/7/2017 revealed the purpose of the procedure to establish and maintain negative pressure wound therapy. Verify that there is an order for the procedure.
Resident #8:
In an interview on 10/17/22 at 12:19 PM with Resident #8 about her sacral wound pressure ulcer revealed that she was not sure where it came from, she had been in and out of the hospital, not sure where came from.
Record review of Resident #8's physician orders revealed: Wound treatment- negative pressure wound therapy, set to -125 mmHg cover wound bed with aquacel AG then apply wound vac. Change every 3 days and PRN (as needed).
Observation on 10/18/2022 at 8:45 AM Resident #8 is laying on her back with no supporting device in place, record review of care plan, she refuses repositioning or devices. Record review of all care plans pages 1-26 revealed that there was no mention of the wound vac to the sacral pressure ulcer wound.
Observation and interview on 10/19/22 9:35 AM with Registered Nurse (RN/WCC) F and Certified Nurse Assistant (CNA)H of Resident #8's sacral pressure ulcer dressing wound vac change. Observation of Resident #8's back side revealed a rectal tube observed in place with a Foley catheter also in place. Observed Resident #8 with left leg above the knee amputee, stump well healed. catheter strap in place. RN/WCC F performed hand hygiene, prepped the dressing field on over bed table, barrier put down. and wound vac kit prepped. Resident #8 rolled to right side with assistance of CAN H. RN/WCC F removed the old dressing and wound vac canister removed and vac machine turned off. The State surveyor noted sacral wound to be odorous and foul smelling through face mask. Observation of sacral wound is large in size and stage IV with tunneling at 6 o'clock area toward rectum, with green/gray slough noted in the upper 1/3 of the wound bed, bleeding noted. RN/WCC F removed gloves and performed hand hygiene, RN/WCC F gloved again, Sacral wound cleansed with saline wipes used to clean the inner wound area by nurse. Aquacel AG 2 x 2 dressing placed into the wound bed and black sponge cut to area size and placed within the wound. CNA H then placed her hand onto the black sponge to hold in place. The State surveyor pointed the cross contamination to the nurse and the dressing change was started over. Clear adhesive dressing applied over sponge and a hole was cut and suction hose apparatus was applied. Colostomy paste was applied to the open buttocks crack area of the dressing to get a seal for the vac to work per RN/WCC F. Suction hose and canister applied. The State surveyor noted a smaller open area to the right buttocks area. RN/WCC F. did take a wound photo of the area. RN/WCC F. stated that it was a new open area and was not aware of the wound. RN/WCC F. stated that he would get an order for treatment.
Record review of Resident #8's 'Wound Evaluation' dated 10/19/2022 new area measurements of 1.66 cm X 0.9 cm in size facility acquired.
Record review on 10/19/22 at 11:16 AM of Resident #8's Skin/Pressure ulcer care plan did not have a wound vac intervention noted.
In an interview and record review on 10/20/2022 at 10:05 AM of Resident #8's electronic record with RN/WCC F revealed that Resident #8's new buttocks wound area was staged as an abrasion, that is facility acquired. The treatment put in place was magic butt paste, a Zinc base product. Review of the care plans revealed there was no intervention of Wound vac noted to pressure ulcer or skin care plans.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide documentation of administered range of motion ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide documentation of administered range of motion for one resident (Resident #267) of one resident reviewed for range of motion, resulting in the likelihood of decreased mobility or contractures.
Findings include:
Resident #267:
On 10/18/22, at 10:21 AM, Resident #267 was lying in their bed. There was a positioning device for the resident's hand on the nightstand.
On 10/19/22, at 10:59 AM, The positioning device remains on the nightstand. Resident #267 was noted in their wheelchair without the hand device.
On 10/20/22, at 10:54 AM, CNA T was asked if they had ever placed the hand positioning device on Resident #267's hand and CNA T stated, no but stated therapy was working with the resident. The device remained on the nightstand.
On 10/20/22, at 10:58 AM, a record review of the task list documentation/[NAME] along with CNA T revealed no task/order to place the device.
On 10/20/22, at 11:19 AM, an observation of the hand device on Resident #267's nightstand along with OT W was conducted. OT W stated, that they thought the Resident was receiving range of motion for their right hand and began to provide range of motion to Resident #267's right hand but was unsure where the positioning device came from. OT W was asked to provide all therapy documentation for the resident.
On 10/20/22, at 1:00 PM, a record review of the therapy discharge documentation along with OT W revealed . Discharge Plans & Instructions Discharge to LTC. (Long term care) Caregivers to continue pressure relief and PROM. (Passive range of motion) Date: 08/02/2022 .
On 10/20/22, at 1:05 PM, a further review of the task list and physician orders revealed no order or documentation for the range of motion.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This Citation pertains to Intake Number MI00122041.
Based on observation, interview and record review, the facility failed to en...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This Citation pertains to Intake Number MI00122041.
Based on observation, interview and record review, the facility failed to ensure assessments were completed timely and ensure interventions were in place for Resident #166 and ensure that Resident #51 was transported in the facility van safely for two residents (Resident #51 and Resident #166) of two residents reviewed for accident hazards and falls, resulting in an arm and hip fracture for Resident #166 and Resident #51 falling out of the wheelchair during transport causing rib pain.
Findings include:
Resident #166:
A review of Resident #166's medical record revealed an admission into the facility on 7/16/21 with a re-admission on [DATE] and a discharge on [DATE] with diagnoses that included fracture of humerus and femur, difficulty in walking, pain in right hip, muscle weakness, need for assistance with personal care, diabetes, epilepsy, unsteadiness on feet, osteoporosis, and stroke. A review of the Minimum Data Set assessment, dated 10/29/21, revealed a Brief Interview of Mental Status score of 11/15 that indicated moderate cognitive impairment and needed limited assistance with transfers, bed mobility, dressing, toilet use and personal hygiene.
A review of the progress notes for Resident #166, dated 7/16/21 at 9:58 PM, revealed, Nurse heard yelling down the hall, went into residents room and observed resident lying on her right side, Resident stated she was coming from the bathroom . Two person transferred into wheelchair with gait belt. No c/o (complaints of) pain or discomfort at this time. Assisted resident in hallway so she is visible by staff. Neuro check and fall charting initiated.
Further Review of Progress Notes for Resident #166 revealed the following:
7/18/21 at 5:30 AM, resident c/o pain to arm and hip area to right side, (Name of NP (Nurse Practitioner)) texted for X-ray orders, Oncoming nurse notified of text and tagged.
7/18/21 at 6:40 PM, Orders received from (Doctor's name) via phone call for ok to do right humerus and right hip rays, due to fall and now complaining of pain.
7/18/21 at 10:16 PM, X-ray report back and show fx (fracture) to both areas. Dr. notified and MOD, orders received to send patient to (Hospital name). Husband also notified.
The Resident had a right hip fracture with closed reduction and screw fixation of the right femoral neck hip fracture on 7/19/21 and right proximal humerus fracture conservatively treated with sling per Ortho recommendation.
A review of the facility investigation report for Resident #166's fall on 7/16/21, revealed date and time of fall 7/16/21 at 7:45 PM. Investigation conclusion revealed, Resident self-transferred without assistance and she did not utilize the call light to request assistance. Fall is substantiated with no evidence of neglect or abuse. Resident has a diagnosis of osteoporosis and underlying trauma which her attending Physician at (hospital name) stated was the cause of the fx. Resident is able to voice pain and request for pain medication. Resident is her own person and is able to make decisions at the time of admit. Resident was only at the facility approximately 3 to 4 hours prior to the fall. She did not present with any impulsive behaviors that would indicate the need for increased supervision prior to the fall.
Further review of Resident #166's investigation report revealed staff interviews that included the following:
Dated 7/21/21, Certified Nursing Assistant (CNA) Y, I worked with (Resident #166's name) on July 17, 2021 both first and second shift. I repositioned her in bed at least 8 times. Only two of those time I noticed she looked like she was in some sort of pain. When I asked her she nodded yes. This is when I put her on right side. Once positioned she seemed fine. She was incont. (incontinent) both shifts- requiring brief changes. I didn't inform nurse of pain @ the time of these two incidents because other 6- 0 (no) issues-and she was fine after she was positioned for the other two.
Dated 7/20/21, CNA Z, I took care of (Resident #166's name) on 7/17/21-7/18/21- between 12-1:00 AM, I checked resident noticed brief wet. Went to change her she yelled out pain when I was going to turn her from right side over. I got Nurse (Nurse AA) right away. (Nurse AA) help assist me with rolling her. Thru out rest of night she tol. Repositioning after she still seemed uncomfortable so I had nurse help me with positioning her rest of night.
Dated 7/20/21, Staff BB, I cared for Resid (name of Resident #166) on 7-17-21 and 7-18-21. I cared for her the first time on Saturday 7-17-21. When I looked at the res (resident) I thought she was I pain but she did not say she was in pain. I changed her brief. Once during my shift when I moved to change her she said ouch I asked her what happened. She said clearly in a soft slow voice that she fell here. I reported to the nurse that she was in pain. Res. Asked for a pain pill. I did not notice any swelling. She was not attempting to get up by herself. On 7-18-21 Res did not eat breakfast when lunch came I went in to assisted her with her meal. Resident did not indicate that she was in pain at this time. I did check her brief when I moved her leg she jumped in pain. I did not notice any swelling at this point. She was talking with us and seemed to be in a good mood.
A review of the Ortho Consultation Report, date of consultation 7/19/21, revealed, .Onset of symptoms was abrupt with rapidly worsening course since that time. Patient complains of pain located right hip and right shoulder. Patient describes pain as continuous and rated as severe. Pain has been associated with fall from standing position . I have reviewed the labs and imaging. X-ray right hip shows a minimally displaced femoral neck hip fracture. X-ray of the right shoulder shows a minimally displaced proximal humerus fracture .
On 10/19/22 at 10:57 AM, an interview was conducted with the Director of Nursing (DON) regarding Resident #166's fall and investigation report. Resident #166 having pain after the fall from the staff statements was reviewed with the DON. When asked about assessment of range of motion for the affected limbs with the complaints of pain and when the Nurse Practitioner was notified for the request of x-rays, the documentation was reviewed with a lack of the documentation. The DON indicated that the pain was off and on. The DON was asked about a plan for the change in activity level while awaiting practitioner response and the order for the x-rays, the DON was unable to find in the documentation a plan for decreased activity level. The Nurse Practitioner notified on the night shift, with the note on 7/17/21 at 5:30 AM for the need for x-rays and the physician order not received until 6:40 PM, approximately 13 hours later was reviewed. The DON stated, I can't answer why the Nurse Practitioner did not return the text, if she was in extreme pain, they would had contacted the practitioner sooner. Review of the documentation on the Medication Administration Record revealed the Resident had received Tylenol for pain on 7/17/21 and a review of the staff statements revealed the Resident having pain was not communicated to the Nurse. The DON indicated the Resident had intermittent pain off and on. When asked why it took approximately 13 hours to obtain the order for the x-ray, the DON stated, What we tell them to do depending on emergent situation, they could send them right away. When asked how long staff should wait for practitioners' response and notify again, the DON indicated they should try back in half an hour depending on emergent situation and stated, 30 minutes depending on the severity of the incident.
A review of the facility policy titled, Incident/Fall Prevention Policy, reviewed/revised 12/4/17, revealed, . 1. Responsibilities: Physician: 1. Respond promptly when notified of a fall or an occurrence resulting in injury . Nursing: 1. Ensure care plan is carried out daily . 3. Post Incident Protocol: e. The Resident's condition, vital signs and pertinent information concerning the injury are to be documented in the Nurses Note, 24 hour report and passed on in shift to shift report for a minimum of 72 hours. Monitor closely for any condition changes .
A review of the facility policy titled, Acute Change of Condition Policy, reviewed/revised 9/11/17, revealed, Policy: We strive to provide care that enables each resident to achieve and maintain the highest, practicable level of living possible for him/her given his/her physical and mental conditions. In order to do so, prompt identification, assessment, and intervention should occur when a resident experiences and acute change in condition that may be reversible or that may have the effects mitigated by prompt medical attention. Purpose: To assure the prompt recognition of a clinically important deviation in a resident's baseline in physical, cognitive, behavioral, or functional domains . Assessment and Problem Recognition: . 2. When interacting with residents, staff is to note any changes in the resident. These include but are not limited to changes in: d. Behavior, h. Decreased fluid intake, r. Sudden onset or increase in severity of pain, s. Sudden or persistent decline in function . Staff is to report any and all changes noted to the licensed nurse assigned to the resident on that shift. 3. The licensed nurse promptly assesses the resident. If this assessment determines that the resident may be experiencing an acute change in condition, the licensed nurse will contact the Physician for further directives as well as contacting Responsible Party . 5. The licensed Nurse communicates with the attending physician . a. When the nurse immediately reports by phone, he/she identifies the call as an acute change in condition. i. If the attending physician does not return the call promptly the licensed nurse calls the Medical Director in a reasonable time frame. ii. If the Medical Director does not respond within thirty (30) minutes, then the licensed nurse, in accordance with the Advance Directives, sends the resident to the emergency room via ambulance for further evaluation . 6. The licensed nurse provides and or directs the care ordered by the physician in response to identified or suspected causes of an acute change in condition . Monitoring: Staff roles and responsibilities: 1. The licensed Nurse continues to assess and monitor the resident's symptoms and physical functioning at least once per shift until the resident is stable and documents in detail the relevant findings, interventions, and response in the medical record. These include, but are not limited to: a. Recognize condition change early . 2. The Certified Nursing Assistant makes observations of the resident's condition and symptoms frequently but no less than once every two (2) hours. He/she then does the following: a. Recognize and report condition changes, b. Communicate findings to the assigned staff nurse . 3. The Charge Nurse reviews the overall progress of the resident daily and documents until the resident is stable. a. If the resident further deteriorates, the Charge Nurse contacts the physician and reviews the assessments, interventions, and responses and discusses how to modify the interventions .
Record review of the facility 'Incident/Fall Prevention' policy dated 12/4/2017 revealed the facility will ensure residents' safety by having adequate supervision and assistive devices to prevent accidents or incidents. An incident is any event that did cause or have the potential to cause injury to a resident. Including falls, skin tears, abrasions, bruises, burns .
Resident #51:
Record review of Resident #51's medical diagnosis list included: Amputation between knee and ankle, obesity, hypertension, hypothyroidism, pain, depression, oral dysphagia, diabetes, weakness, and dependence on wheelchair.
In an interview on 10/17/22 at 01:56 PM with Resident #51 revealed she fell in the (facility) bus/van, the front of the wheelchair was not tied down and her and the wheelchair fell over. Resident #51 stated the incident happened a couple of weeks ago. Resident #51 stated that she has a pain in the rib cage area. Resident #51 put her hand on her left rib area of shirt.
In an interview on 10/20/2022 at 9:55 AM with Transporter N revealed that Resident #51 fell while with the part time transported. Transporter N stated that when we (facility) take someone in a wheelchair, the transporter lock the wheelchair brakes, then hook up the back tie down straps, then hook up the front tie down straps and apply the seat belt to around the resident and wheelchair.
Record review of Resident #51's 'Occurrence Statement Form' dated 10/7/2022, revealed that the resident was out on an appointment with transporter in facility van. Transporter went to turn out of the parking lot and the resident fell back in wheelchair.
Record review of Resident #51's nursing progress note dated 10/7/2022 at 6:11 PM revealed: Resident returned from an appointment this morning. It was reported to this nurse that the resident had fallen out of her wheelchair while in transit to appointment. Resident refused to go to the hospital to be evaluated. Upon return to the facility resident began to complain of left rib pain. (No pain scale assessment was documented) New order to obtain a chest x-ray due to insurance purposes. Chest x-ray was negative but shows no results of ribs. New order to obtain x-ray 2 views of ribs stat to rule out fracture. X-ray was negative.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to change a urinary catheter to obtain a urine sample of ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to change a urinary catheter to obtain a urine sample of Resident #8, resulting in Resident #8 having a positive for urinary tract infection with blood in the Foley catheter and hospitalization.
Findings include:
Record review of facility 'Urine Sample Collection' policy (undated) revealed that to promote accurate diagnosis and treatment of resident's medical conditions, staff will obtain urine samples in accordance with established standards of practice. Urine sample means urine that has been collected for the purposes of analysis or culture. (d.) Indwelling catheter specimen for urinalysis. (i.) If the catheter has been in place greater than 14 days, replace the catheter prior to specimen collection.
Resident #8:
In an observation and interview on 10/17/22 at 12:20 PM with Resident #8 revealed a urinary catheter, with white sediment noted in catheter. Resident #8 stated that she had a rectal tube also in place. Resident #8 stated that staff empty the tubes and measure it. Observation of bedside stand revealed a wound vac running with hose going to Resident #8's buttocks area.
In an interview and record review on 10/20/22 at 09:10 AM with Registered Nurse (RN)/Infection Control Preventionist (RN/ICP) G revealed that Resident #8 was hospitalized [DATE] she was found with blood in her brief and Foley catheter. On 8/16/2022 there was a Urine analysis done, the catheter should have been changed to get an accurate urinalysis. Record review of August 19, 2022, positive for E. coli and was started on Bactrim DS antibiotic. Resident #8 had a rectal tube, and Foley catheter, how did she get E. coli in urine?? RN/ICP G stated that the protocol is to change the catheter to get a clean Urinary Analysis sample.
Record review of the Resident #8's August 2022 Medication Administration Record (MAR) and Treatment Administration Record (TAR) revealed that Bactrim DS 800-160 milligrams one tablet by mouth twice daily for infection. There was no catheter change noted or documented. Then the on 8/21/2022 the Resident #8 was sent out to the hospital for red blood in the catheter.
Record review of Resident #8's hospital consult note urology dated 8/22/2022 revealed urinary tract infection and will ask that Foley catheter be changed .
Record review of staff education provided by the Registered Nurse (RN)/Infection Control Preventionist (RN/ICP) G revealed that on 11/1/2021, licensed nurses were educated on: If a resident has a Foley catheter or supra pubic catheter, you MUST change catheter to get a urine dip or urine analysis.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This Citation pertains to Intake Number MI00122191.
Based on interview and record review, the facility failed to monitor/assess ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This Citation pertains to Intake Number MI00122191.
Based on interview and record review, the facility failed to monitor/assess a resident in respiratory distress and act timely in a treatment and/or transfer to the hospital for one resident (Resident #167) for one resident reviewed for respiratory needs, resulting in continued respiratory distress and the potential for worsening in condition and death.
Findings include:
Resident #167:
A review of Resident #167's medical record revealed an admission into the facility on 8/12/21 with diagnoses that included heart disease, obstructive sleep apnea, multiple fractures of ribs, acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, chronic kidney disease, diabetes, anxiety disorder, cognitive communication deficit and dependence on supplemental oxygen. A review of the Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 7/15 that revealed moderate cognitive impairment and needed extensive assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. An order in the medical record revealed O2 (oxygen) at 2 L (liters) to keep stats above 92%, and the Resident used a BiPAP machine.
A review of Resident #167's progress notes revealed a date on 8/18/21 at 9:31 AM, Resident having SOB (shortness of breath) this shift and continues to remove nasal cannula and bi-pap. Bp 136/63, HR (heart rate) 114, RR (respiratory rate) 43, T (temperature) 97.9, O2 (O2 saturation) 70% on 3.5 L. Resident having labored breathing and difficulty speaking between breaths. Dr. [NAME] notified and instructed this nurse to contact family relating to emergency room. Daughter (Name) contacted and stated yes send my mother to (Hospital name) now. Resident sent to (hospital name) ER (emergency room) via MMR (ambulance) and report was called to (name) at ER .
A review of the vital signs for Resident #167 revealed O2 Sats Summary, 8/18/21 at 8:18 AM, 79% and pulse 114. There were no other O2 saturation levels documented in the O2 Sats Summary.
A review of Resident #167's ambulance Prehospital Care Report, revealed call date and time 8/18/21 at 9:54 AM with unit arrived on scene at 10:07 AM. Patient Care Report Narrative revealed, . Arrived on scene at (facility name) to find [AGE] years old female with dyspnea, lying supine in bed with staff holding a CPAP mask on pt with no oxygen connected. Staff states her O2 was in the 70's because she took her CPAP off. CPAP mask removed from patients face, NR (non-rebreather- a special medical device that helps provide oxygen in emergencies when extra oxygen is required) at 15 L applied .
On 10/19/22 at 11:20 AM, an interview was conducted with the Director of Nursing (DON) regarding Resident #167's respiratory status on 8/18/21. Resident #167 with documented O2 sat at 8:18 of 78% and a respiratory rate of 43/minute and in the progress note, documented at 9:31 AM of O2 sat at 70% and respirations at 43 and the lack of documented respiratory assessment that included lung sounds and further documentation of ongoing O2 sats from 8:18 AM until the Resident was transferred to the hospital at 10:07 AM was reviewed with the DON. The DON indicated that the Physician was contacted but was unsure when and after contacting the physician and the family the Resident was transferred to the hospital. The DON indicated the Nurse no longer worked at the facility and stated, if life threatening situation, then yes, they can send them out instead of waiting for physician to call back.
On 10/19 22 at 1:08 PM, an interview was conducted with the DON regarding Resident #167 in respiratory distress and review of the ambulance Prehospital Care Report of the staff holding BiPAP on resident without O2 connected. The progress note indicated the Resident had O2 at 3.5 L. The DON indicated that the BiPAP was on and they were doing something, and stated, I can't see that the O2 was not on. When asked about emergency respiratory equipment available and why a non-rebreather mask was not used. The DON indicated the Resident was removing the BiPAP and O2 and reported that the crash cart had a non-rebreather mask available.
On 10/20/22 at 3:08 PM, Nurse X was interviewed on the phone regarding Resident #167 in respiratory distress. The Nurse indicated that the Resident had advance directives for a DNR (do not resuscitate) and do not hospitalize. The Nurse indicated she had called the doctor and the daughter who wanted her mother transferred to the hospital. The Nurse was asked when the Resident had been in respiratory distress. The Nurse indicated that it had been in the morning in the beginning of her shift but could not remember what time. The Resident's O2 sat documented at 8:18 AM of 78% and progress note at 9:31 AM with the Resident transferred at 10:07 AM was reviewed with the Nurse and was asked why the Resident was not transferred to the hospital sooner and indicated she had called the doctor and the doctor had wanted the daughter to be notified to have the Resident evaluated at the hospital. The Nurse indicated she had waited for return phone calls from the doctor before proceeding to send the Resident out and stated, I don't remember how long it took for the doctor to call back. When asked about ongoing assessment, the Nurse indicated she had the CNA taking vital signs that included O2 saturation and had increased the Oxygen to 3.5 L/minute. When asked about the lack of documentation of respiratory assessments, the Nurse indicated she had failed to document the progression of O2 saturations but indicated that the Resident kept removing the oxygen.
A review of the facility policy titled, Acute Change of Condition Policy, reviewed/revised 9/11/17, revealed, Policy: We strive to provide care that enables each resident to achieve and maintain the highest, practicable level of living possible for him/her given his/her physical and mental conditions. In order to do so, prompt identification, assessment, and intervention should occur when a resident experiences and acute change in condition that may be reversible or that may have the effects mitigated by prompt medical attention. Purpose: To assure the prompt recognition of a clinically important deviation in a resident's baseline in physical, cognitive, behavioral, or functional domains . Assessment and Problem Recognition: . 2. When interacting with residents, staff is to note any changes in the resident. These include but are not limited to changes in: f. Change in vital . 3. The licensed nurse promptly assesses the resident. If this assessment determines that the resident may be experiencing an acute change in condition, the licensed nurse will contact the Physician for further directives as well as contacting Responsible Party . 5. The licensed Nurse communicates with the attending physician . a. When the nurse immediately reports by phone, he/she identifies the call as an acute change in condition. i. If the attending physician does not return the call promptly the licensed nurse calls the Medical Director in a reasonable time frame. ii. If the Medical Director does not respond within thirty (30) minutes, then the licensed nurse, in accordance with the Advance Directives, sends the resident to the emergency room via ambulance for further evaluation . 6. The licensed nurse provides and or directs the care ordered by the physician in response to identified or suspected causes of an acute change in condition . Monitoring: Staff roles and responsibilities: 1. The licensed Nurse continues to assess and monitor the resident's symptoms and physical functioning at least once per shift until the resident is stable and documents in detail the relevant findings, interventions, and response in the medical record. These include, but are not limited to: a. Recognize condition change early . 2. The Certified Nursing Assistant makes observations of the resident's condition and symptoms frequently but no less than once every two (2) hours. He/she then does the following: a. Recognize and report condition changes, b. Communicate findings to the assigned staff nurse . 3. The Charge Nurse reviews the overall progress of the resident daily and documents until the resident is stable. a. If the resident further deteriorates, the Charge Nurse contacts the physician and reviews the assessments, interventions, and responses and discusses how to modify the interventions .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0711
(Tag F0711)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, the facility failed to ensure that physicians' assessments and progress notes were documented and availa...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, the facility failed to ensure that physicians' assessments and progress notes were documented and available for timely review in the resident's medical record for one resident (Resident #267) of one resident reviewed for physician assessment and documentation, with the likelihood of a lack of coordination of care and follow through of appropriate treatment and declining condition.
Findings include:
Resident #267:
On 10/19/22, at 9:00 AM, a record review of Resident #267's electronic medical record revealed a readmission on [DATE] with diagnoses that included Stroke, Dementia and Epilepsy. Resident #267 required extensive assistance with all Activities of Daily Living and had severely impaired cognition.
A review of the physician visit notes revealed numerous late entries documented by both Physician U and the Nurse Practitioner V.
Late Entry Type: Physician Progress Note Effective Date: 7/10/2022 14:50 (2:50 PM) . Created By: (Physician U) Created Date: 7/14/2022 14:50 .
Late Entry Type: Physician Progress Note Effective Date: 8/12/2022 11:26 (11:26 AM) . Created By: (Physician U) Created Date: 8/22/2022 11:26 (11:26 AM) .
Late Entry Type: Physician Progress Note Effective Date: 7/27/2022 21:51 (9:51 PM) Position: Nurse Practitioner, Certified Created By: (Nurse Practitioner V ) Created Date: 7/31/2022 21:51 .
Late Entry Type: Physician Progress Note Effective Date: 7/22/2022 13:24 (1:24 PM) . Created By: (Physician U) Created Date: 7/27/2022 13:24 .
Late Entry Type: Physician Progress Note Effective Date: 7/20/2022 15:22 (3:24 PM) Position: Nurse Practitioner, Certified Created By: (NP V) Created Date: 7/23/2022 15:23 (3:23 PM) .
Late Entry Type: Physician Progress Note Effective Date: 7/14/2022 16:17 (4:17 PM) . Created By: (Physician U) Created Date: 7/27/2022 16:18 (4:18 PM) .
Late Entry Type: Physician Progress Note Effective Date: 7/13/2022 17:49 (5:49 PM) Created By: (NP V) Created Date: 7/14/2022 17:49 .
On 10/20/22, at 2:45 PM, a record review of the facility provided Physician Services Revised April 2013 policy revealed . 3. The physician will perform pertinent, timely medical assessments; prescribe an appropriate medical regimen; provide adequate, timely information about the resident's condition and medical needs; visit the resident at appropriate intervals; and ensure adequate alternative coverage. 4. Physician orders and progress notes shall be maintained in accordance with current OBRA regulations and facility policy .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure medication administration competency for one nu...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure medication administration competency for one nurse of three nurses reviewed during the medication administration task, resulting in two doses of insulin not being administered accurately and safely to Resident #59 with the likelihood of administered incomplete doses and ongoing high sugar levels for the resident.
Findings include:
Resident #59:
On 10/19/2022, at 8:05 AM, during medication administration task, Nurse I prepared Resident #59's morning medications. Nurse I checked Resident #59's blood glucose level via a finger stick and resulted 230 which required Nurse I to give three units of Novolog insulin. Nurse I placed the needle on the Novolog insulin pen, dialed the insulin pen to three units. Nurse I did not prime the needle with the required two units of insulin. Nurse I entered the residents room. Nurse I cleaned Resident #59's skin, injected the insulin and held the insulin pen for only 2 seconds. Nurse I then went back to the medication cart to prepare the remainder of Resident # 59's morning medications which included another insulin injection. Nurse I placed the needle on the Basaglar insulin pen, dialed the pen to Forty units. Nurse I entered Resident #59's room, cleaned their skin and injected the insulin. Nurse I after injecting the forty units pulled the needle out and did not wait the required 10 seconds. At this time, Resident #59 stated, wow that was quick and stated, they were frustrated with their sugar levels being high lately. Resident #59 asked for a chart review for their high sugars.
On 10/19/22, at 10:30 AM, a record review of Resident #59's electronic medical record revealed an admission on [DATE] with diagnoses that included Diabetes, Peripheral Arterial Disease and Bilateral above the knee amputations. Resident #59 required assistance with Activities of Daily Living and had intact cognition.
A record review of the Physician orders revealed Novolog FlexPen Solution Pen-injector 100 units/ml (milliliter) Inject as per sliding scale . 0800 . 1200 1730 . Basaglar Kwik/Pen Solution Pen-injector 100 units/ml Inject 40 unit subcutaneously two times a day for DM .
A record review of the blood glucose levels for the last week revealed a blood glucose value range between 191 and 444. The results from 10/19/22 was when Nurse I documented the administration of the all both insulin's. The lunch time glucose level was resulted at 332.0 and the dinner time glucose level was resulted at 444.0 both above normal.
On 10/19/22, at 11:00 AM, the Director of Nursing (DON) was asked to provide the medication administration education for Nurse I and the DON stated, we got the education form the nursing agency. The DON was asked if they had watched Nurse I perform an insulin pen injection during a medication administration pass and the DON stated, no.
On 10/19/22, at 12:30 PM, Nurse Education F was asked if they had watched Nurse I administer insulin pen injections or pass medications in the facility and Nurse Educator F stated, no. Nurse Educator F was asked how they would ensure Nurse I was competent in medication administration in the facility and Nurse Educator F stated, we would get that from the agency.
On 10/20/22, at 12:40, a record review of Nurse I's education revealed Nurse I was an agency nurse and had no documented medication administration competency noted.
A review of the facility provided Medication Administration Subcutaneous Insulin 05/16 revealed . POLICY to administer subcutaneous insulin as ordered and in a safe, accurate and effective manner The insulin pen illustration revealed . Always perform the safety test before each injection. Performing the safety test ensures that you get an accurate dose by: ensuring that the pen and needle work properly. Removing air bubbles. A. Select the dose of units by turning the dosage selector . 2 (units) . A. Check that the dose window shows 0 following the safety test B. Select your required dose . C. Take off the outer needle cap and keep it to remove the used needle after injection. Take off the inner needle cap and discard it. D. Hold the pen with the needle pointing upwards. E. Tap the insulin reservoir so that any air bubbles rise up towards the needle. R. Press the injection button all the way in. Check if insulin comes out of the needle tip . Insert the needle into the skin at a 90 degree angle. B. Deliver the dose by pressing the injection button in all the way. The number in the dose window will return to 0 as you inject. C. Keep the injection button pressed all the way in. Slowly count to 10 before you withdraw the needle from the skin. This ensures that the full dose will be delivered .
Prior to exiting the survey, the facility failed to offer Nurse I education on medication administration from their hiring agency.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure proper labeling of medications and glucose moni...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure proper labeling of medications and glucose monitor strips for two of three medication carts reviewed for proper labeling of medications and expired medication/supplies and to properly secure a medication cart with medical supplies and prescription medications resulting in the potential for a resident to receive medication with decreased efficacy, drug diversion, ingestion of medicated substances and inaccurate blood glucose monitoring.
Finding include:
On [DATE] at 2:30 PM, during the initial tour of the facility, an observation was made of a medication cart on the [NAME] Hall that was not secured (locked). The medication cart was positioned facing the nurses' station. Staff was observed to be in and out of the area for periods of time when no staff were in view of the unsecured medication cart. A resident in a wheelchair was positioned in the vicinity of the nurses' station and the unsecured medication cart and another Resident was walking in the hall area. At 2:36 PM, Unit Staff arrive at the Nurses' Station and was asked for the Nurse for the unsecured medication cart. The Staff alerted Nurse P and an interview was conducted with Nurse P. The Nurse was assigned to the unsecured medication cart. The Nurse indicated that he was unaware the medication cart had been left unlocked. The Nurse demonstrated that the some of the drawers were not opened easily by pulling on the drawer but that there was a latch that needed to be pushed to open the drawers. Not all the drawers had the latch and medication was observed in the drawers. The Resident in the wheelchair continued to remain in the vicinity of the Nurses' Station and medication cart.
On [DATE] at 11:05 AM, observations were made during the Medication Storage and Labeling task of the survey of the Women's Medication Cart on the [NAME] Hall with Nurse E. The following observations were made:
-Nasal spray medication, the container was not in the original box. There was no name on the bottle. There was a date on the container, but the date was not readable. The Nurse indicated who the medication belonged to. When asked how they know who's the medication belongs to if it was not labeled with a name of the Resident. The Nurse indicated that there were only two people on the cart that had that medication and the other Resident's nasal medication was inside a box. The box indicated Resident initials but did not have a name on the box, the container of medication did not have an open date or Resident name on the container of nasal spray medication. The Nurse Manager, Nurse J was called to the medication cart and asked about facility policy on labeling of medication containers such as the nasal sprays. The Nurse Manager indicated that a name was to be on the medication containers and that the nasal spray needed to be discarded and order new ones.
-Artificial Tears eye drops, opened with an open date of 10/19 on the box. There was no open date on the eye drops bottle and there was no name on the eye drop bottle or the packaging box. Nurse E indicated it should have a name on it.
-Inhaler medication with no date opened on the box. The inhaler medications with the mouthpiece did not have Resident identifying information except on the outside of the box. The Nurse was unsure if the inhalation medication/mouthpiece had to be identified with the Resident's name but indicated they should have a date when opened.
-Potassium Chloride liquid, container not labeled with an open date. Nurse E indicated the bottle should have an open date on it. The liquid was mostly gone.
-Tussin cough medication, opened, no open date on the bottle.
-Milk of Magnesium opened, no open date on the container.
On [DATE] at 11:19 AM, the Men's Hall medication cart on the [NAME] Unit was reviewed with Nurse Q. The following observations were made of an Albuterol inhaler, opened with no open date on the packaging. The inhaler medications and Muro eye drops did not have resident names on the medication container or an open date on the container. The Nurse was asked facility policy and indicated she was told not to write on the medication, indicating the inhaler mouthpiece. Another observation was made of the glucose monitor test strips, opened, with a few strips remaining in the container. There was not an open date on the container. The Nurse indicated that the bottle should be dated with an open date.
On [DATE] at 12:54 PM, an interview was conducted with the Director of Nursing (DON) regarding storage and labeling of medication. The DON was asked about the labeling of medication. The DON indicated that all medication was to be labeled and that the box that the medication was stored in should be labeled with the Resident's name. When asked about the open date, the DON stated, When you open something (medication), it should be dated, and indicated the open date was to be identified on the bottle/inhalers.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure that the Director of Nursing (DON) was present at the second quarter QAPI meeting for the year of 2022, resulting in the lack of inp...
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Based on interview and record review, the facility failed to ensure that the Director of Nursing (DON) was present at the second quarter QAPI meeting for the year of 2022, resulting in the lack of input or oversight by the DON for the second quarter.
Findings include.
On 10/20/22, at 2:33 PM, QAPI task was conducted with the Administrator. The Administrator stated their QAPI goal was to improve systems for resident care, identify and correct issues as soon as possible. The QAPI sign in sheets were reviewed along with the Administrator. Per the administrator, there was no QAPI meeting in June, 2022 although usually met monthly. A review of the QAPI sign in sheets along with the Administrator revealed the following:
1/25/22 . No (DON) signature was noted.
2/18/22 . (DON) signature was noted.
3/18/22 . (DON) signature was noted.
4/22/22 . No (DON) signature was noted.
5/20/22 . No (DON) signature was noted.
7/15/22 . (DON) signature was noted.
8/18/22 . (DON) signature was noted.
9/16/22 . (DON) signature was noted.
On 10/20/22, at 2:45 PM, the Director of Nursing (DON) was asked if they could offer any documentation they attended QAPI meetings in the second quarter of the year and the DON stated, they took vacation in May, 2022 but was well a breast of what goes on in the facility.
On 10/20/22, at 2:50 PM, the Administrator was asked to provide the QAPI sign in sheets for the last quarter in 2021 which were not provide prior to exit.