NORTH POINTE HEALTH & REHABILITATION

211 WINDMILL DRIVE, MERIDIAN, MS 39305 (601) 486-2525
For profit - Limited Liability company 60 Beds TREND CONSULTANTS Data: November 2025
Trust Grade
80/100
#45 of 200 in MS
Last Inspection: June 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

North Pointe Health & Rehabilitation in Meridian, Mississippi, has a Trust Grade of B+, indicating it is above average and recommended for families considering nursing home options. It ranks #45 out of 200 facilities in the state, placing it in the top half, and #3 out of 9 in Lauderdale County, meaning only two local facilities have a better ranking. Unfortunately, the facility's performance appears to be worsening, with issues increasing from 1 in 2024 to 6 in 2025. Staffing is a strong point here, boasting a perfect 5/5 star rating and a turnover rate of 31%, which is significantly lower than the state average. Additionally, there have been no fines reported, which is a positive sign. However, the facility has received concerning inspection findings. For instance, food safety protocols were not properly followed, as food items were not labeled or stored at safe temperatures, putting residents at risk for foodborne illnesses. Another issue involved the inappropriate use of a soft belt as a restraint on a resident without proper documentation, which violates resident rights. Lastly, there was a failure to accurately document medication details for a resident, potentially affecting their care. Overall, while North Pointe has notable strengths in staffing and no fines, these recent concerns highlight areas needing improvement.

Trust Score
B+
80/100
In Mississippi
#45/200
Top 22%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
1 → 6 violations
Staff Stability
○ Average
31% turnover. Near Mississippi's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Mississippi facilities.
Skilled Nurses
○ Average
Each resident gets 38 minutes of Registered Nurse (RN) attention daily — about average for Mississippi. RNs are the most trained staff who monitor for health changes.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★☆
4.0
Overall Rating
★★★★★
5.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 1 issues
2025: 6 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (31%)

    17 points below Mississippi average of 48%

Facility shows strength in staffing levels, fire safety.

The Bad

Staff Turnover: 31%

15pts below Mississippi avg (46%)

Typical for the industry

Chain: TREND CONSULTANTS

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 8 deficiencies on record

Jun 2025 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident's right to be free from physical restraints by not identifying and documenting the ...

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Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident's right to be free from physical restraints by not identifying and documenting the use of a soft belt as a restraint for one (1) of seventeen (17) sampled residents, Resident #36. Findings included: A review of the facility's policy titled Physical Restraint, dated 2/20/2012, revealed, .Restraints shall only be used for the safety and well-being of the resident(s) and only after other alternatives have been tried unsuccessfully. Policy Interpretation and Implementation 1. Restraints will only be used after other alternatives have been tried unsuccessfully, and only with the informed consent from the resident, physician and/or responsible party .Order of Restraints Least Restrictive to Most Restrictive .Soft belts are RESTRAINTS under any circumstance . On 6/16/25 at 1:30 PM, during an observation, Resident #36 was observed sitting in a wheelchair with a Velcro soft belt secured across her lap. The resident was unable to remove the belt upon request. On 6/16/25 at 1:40 PM, during an interview with Certified Nursing Assistant (CNA) #1, she explained that the soft belt was applied to prevent the resident from sliding and falling out of the wheelchair. CNA #1 confirmed that Resident #36 could not remove the belt on her own. On 6/16/25 at 1:55 PM, during an interview with Registered Nurse (RN) #1, she stated that the soft belt was used to keep Resident #36 from sliding out of her high-back wheelchair and was applied each morning, removed at lunch when the resident went to bed for a nap, and then reapplied in the afternoon until bedtime. RN #1 confirmed the soft belt was released every two (2) hours to assist with toileting and peri care. On 6/17/25 at 11:05 AM, during an interview with the Director of Nursing (DON), she acknowledged that Resident #36 was unable to remove the soft belt upon request and confirmed the device had not been previously identified or documented as a restraint. She stated the facility would begin pre-restraint evaluations, obtain physician's orders and representative consent, ensure documentation, and provide staff in-service training on identifying and documenting restraints. On 6/19/25 at 10:50 AM, during an interview with the Administrator, she stated the soft belt was used to prevent the resident from sliding out of her wheelchair. The Administrator confirmed the resident could not remove the soft belt on request but stated the facility did not consider it a restraint because the resident lacked the mental capacity to understand or remove it. A record review of the admission Record revealed the facility admitted Resident #36 on 10/22/23 with current diagnoses including Alzheimer's Disease. A record review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/12/25 revealed Resident #36 had a Brief Interview for Mental Status (BIMS) score of 00 which indicated her cognition was severely impaired. A record review of Resident #36's medical record revealed there was no documentation identifying the soft belt as a restraint or supporting evaluations, orders, consent, or monitoring.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, record review, and facility policy review, the facility failed to accurately code the Minimum Data Set...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, record review, and facility policy review, the facility failed to accurately code the Minimum Data Set (MDS) regarding an anticoagulant medication for one (1) of 17 sampled residents reviewed for MDS accuracy, Resident #2. Findings included: A review of the facility's policy titled MDS Assessment, dated 5/2006, revealed, .It is the policy of this facility to follow the RAI (Resident Assessment Instrument) process as set forth by CMS (Centers for Medicare and Medicaid Services) protocol .The facility will follow directions per federal and state guidelines for resident assessment protocol and will refer to the MDS RAI manual . A review of the Resident Assessment Instrument (RAI) Manual 3.0, Version 1.19.1, dated October 2024, revealed, .N0415: High-Risk Drug Classes .Do not code antiplatelet medications such as aspirin .as N0415E, Anticoagulant . A record review of Resident #2's admission Record revealed the facility admitted the resident on 4/7/22 with current diagnoses including Chronic Obstructive Pulmonary Disease and Hypertension. A record review of the Order Summary Report with active orders as of 5/1/25 revealed Resident #2 had a Physician's Order, dated 1/10/2024, for Aspirin EC (Enteric Coated) Tablet Delayed Release 81 milligrams (mg), one tablet by mouth daily for Essential (Primary) Hypertension. There were no active orders for an anticoagulant medication. A record review of Resident #2's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/11/25 revealed Section N0415 was coded to indicate that the resident received an anticoagulant medication. On 6/18/25 at 9:12 AM, during an interview and record review with Registered Nurse (RN) #3, she reviewed the physician's orders and the MDS dated [DATE] for Resident #2 and confirmed the resident was not on an anticoagulant medication during the MDS lookback period. RN #3 acknowledged the MDS had been coded in error and explained that the resident was receiving aspirin, which should have been coded as an antiplatelet. On 6/19/25 at 12:15 PM, during an interview with the Administrator and the Director of Nursing (DON), they both confirmed that their expectation was for all MDS assessments to be coded accurately to reflect each resident's condition and treatment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, record review, and the facility policy review, the facility failed to implement a care plan for enhanced barrier precautions (EBP) by failing to wear the proper ...

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Based on observation, staff interview, record review, and the facility policy review, the facility failed to implement a care plan for enhanced barrier precautions (EBP) by failing to wear the proper Personal Protective Equipment (PPE) while providing care for one (1) of 17 resident care plans reviewed. Resident #2 Findings include: A record review of the facility's policy Care Plans- Comprehensive dated 10/2016 revealed . An individualized (person centered) comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, and mental and psychological needs is developed for each resident . Policy Interpretation and Implementation 1. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his//her family or resident representative, develops and maintains a comprehensive care plan for each resident that identifies the highest level functioning the resident may be expected to attain . A record review of Resident #2's Comprehensive Care Plan revealed an individual care plan initiated 4/1/24, Focus .has abscess to right buttock and is receiving wound care .Interventions .Use EBP When: Dressing/Bathing, Transferring, Changing Linens, Assisting With Toileting/Incontinence Care, Accessing Indwelling Medical Devices, Providing Wound Care, Any Other High-Contact Resident Care Activities . A record review of Resident #2's admission Record revealed the facility admitted the resident on 4/7/22 with current diagnoses including Chronic Obstructive Pulmonary Disease. A record review of the Order Summary Report with active orders as of 6/18/25 revealed a Physician's Order, dated 5/20/25, for Enhanced Barrier Precautions (EBP) related to a history of ESBL (Extended Spectrum Beta-Lactamase) resistance infection. A record review of Resident #2's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/11/25 revealed Section H indicated the resident was always incontinent of bowel and bladder. During an observation on 06/18/25 at 09:55 AM, Certified Nurse Aide (CNA) #2 provided incontinence care to Resident #2 without wearing a gown as required by EBP. During an interview on 06/18/25 at 11:50 AM, CNA #2 explained the green sticker by the resident's name on the door indicated she required EBP and she confirmed that she did not wear a gown while providing incontinence care. She stated the PPE that is required for a resident on EBP includes gloves and a gown. During an interview on 06/19/25 at 10:45 AM, Registered Nurse (RN) #2 explained the purpose of the care plan is for the staff to know how to care for the residents per the physician orders. She expects all staff to follow the care plans while providing care for the residents. During an interview on 06/19/25 at 11:20 AM, the Director of Nursing (DON) explained she expects all staff to follow EBP as ordered and care planned to protect the resident and the staff members from any spread of infections.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, record review, and facility policy review, the facility failed to implement an ongoing resident-centered activities program that incorporated the resident's inte...

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Based on observation, staff interview, record review, and facility policy review, the facility failed to implement an ongoing resident-centered activities program that incorporated the resident's interests for one (1) of seventeen (17) sampled residents, Resident #22. Findings included: A review of the facility's policy titled Activity Program, dated 1/21/22, revealed: .An ongoing program of activities is designed to meet the needs of each resident . Policy Interpretation and Implementation 1. Our activity program is designed to encourage restoration to self-care and maintenance of normal activity which is geared to the individual resident's needs. 2. Activities are scheduled daily . 3. Our activity program consists of individual, and small and large group activities which are designed to meet the needs and interests of each resident . 7. Residents are encouraged, but not forced, to participate in scheduled activities . A review of the facility's document titled Resident Behavioral Objectives, undated, revealed: .Stimulate resident curiosity and alertness through meaningful activities . On 6/16/25 at 1:32 PM, during an observation on the 200 Hall, Resident #22 was observed sitting in her room with her chair facing the window. She was confused and unable to speak but attempted to smile and express words. There were no organized activities occurring at the time. On 6/16/25 at 1:38 PM, during an observation, a daily activity schedule was posted, listing rest and digest at 1:00 PM and group activity and snacks at 2:00 PM. However, there was another activity calendar, a monthly calendar for June 2025 that indicated ball toss was scheduled at 10:00 AM and bowling at 2:00 PM. These calendars were located at the station on the hall. On 6/17/25 at 2:01 PM, during an observation in the main dining room, several residents were participating in a bowling activity. The monthly calendar for June that was posted indicated movie and popcorn at 10:00 AM and Bingo at 2:00 PM. On 6/17/25 at 2:16 PM, during an observation, Resident #22 was observed sitting in her chair in her room, almost asleep, and smiled when spoken to. On 6/17/25 at 2:30 PM, during an observation on the 200 Hall, three (3) staff were sitting with residents in the common area. A snack tray with lemonade and water and boxed snack cakes was observed at the nurse's station. No activities were occurring. On 6/17/25 at 2:40 PM, during an interview with Certified Nurse Aide (CNA) #3, she stated there was no set activity schedule on the hall. She explained the three (3) CNAs just wing activities and Resident #22 rarely comes out of her room or participates. CNA #3 added that when the resident's family visits, they may take her outside, but this is not often, and no daily routine is followed. On 6/17/25 at 2:50 PM, during an interview with CNA #4, she stated she had done puzzles and coloring activities earlier and had taken some residents to the theater room for popcorn. She confirmed that Resident #22 did not participate in those activities. On 6/17/25 at 2:55 PM, during an interview with CNA #5, she stated that although most staff on the unit were consistent and tried to provide activities daily, there was no consistent activity schedule followed. She stated some residents participate in facility-wide activities, but Resident #22 does not, unless accompanied by family. On 6/18/25 at 7:30 AM, during an observation, Resident #22 was observed dressed and sitting in a bedside chair facing the window. On 6/18/25 at 10:00 AM, during an observation, Resident #22 remained in her room, with no staff interaction observed. Six (6) residents were in the common area. At 10:06 AM, CNA #3 initiated ring toss with residents. Another CNA was giving a shower, and the third CNA was off the unit. Resident #22 remained in her room, uninvolved. The posted schedule listed group activity/devotion at 10:00 AM, while the main activity schedule listed card games. On 6/18/25 at 11:05 AM, during an observation, six (6) residents were watching TV with CNA #3. Licensed Practical Nurse (LPN) #2 entered to perform a blood sugar check. Resident #22 remained in her room with no staff interaction observed. During an interview, LPN #2 stated she did not stay on the unit and rarely saw Resident #22 involved in activities. On 6/18/25 at 11:55 AM, during an observation, Resident #22 was assisted to the dining room. At the nurse's station, three different activity schedules were observed. CNA #3 stated she was unsure why there were multiple colors and thought they were just for decoration. She said the schedules were for ideas and were not followed or updated. On 6/18/25 at 2:20 PM, during an observation, Resident #22 remained in her room while three (3) CNAs were in the common area with other residents. On 6/18/25 at 3:15 PM, during an interview with CNA #6, she stated she worked the 200 Hall evening shift with three (3) CNAs. She said the nurse checks in periodically. Resident #22 comes out occasionally but mostly stays in her room watching TV. CNA #6 stated there was no set evening activity schedule. On 6/19/25 at 10:23 AM, during an interview with the Director of Nursing (DON), she stated Resident #22 had experienced a decline and was less active. She acknowledged not being aware that Resident #22 had no activity interaction and stated staff were expected to encourage interactions. The DON acknowledged that residents with dementia need consistency and confirmed that several daily schedules were available on the unit and expected to be followed to promote interaction. On 6/19/25 at 12:20 PM, during an interview with the Administrator, she stated her expectation was for all residents to have the opportunity and encouragement to participate in scheduled activities. A record review of the admission Record revealed the facility admitted Resident #22 on 3/4/25 with diagnoses including Unspecified Dementia. A record review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/11/25 revealed Section B0700 indicated the resident rarely or never had the ability to express ideas or wants and only sometimes understood others. Section C revealed a Brief Interview for Mental Status (BIMS) score of 6, which indicated the resident's cognition was severely impaired. Section F noted that very important activities included having books, newspapers, and magazines to read, listening to music, and going outside for fresh air when weather permitted. Other somewhat important preferences included being involved in group activities and doing favorite pastimes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation and staff interview, and facility policy review the facility failed to ensure a dietary staff member wore a hair restraint (beard) while checking food temperatures and preparing m...

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Based on observation and staff interview, and facility policy review the facility failed to ensure a dietary staff member wore a hair restraint (beard) while checking food temperatures and preparing meal trays in the food service area, during one (1) of two (2) kitchen observations. Findings included: A review of the facility's document titled Personal Hygiene, dated 2010, revealed, Hair Care. Hair completely restrained including beard restraints . On 6/17/25 at 10:50 AM, during an observation and interview in the kitchen, the Certified Dietary Manager (CDM), who had a beard and mustache, was observed checking food temperatures and preparing resident trays in the food service area without wearing a beard restraint. The CDM acknowledged he was not wearing a hair restraint for his facial hair while handling the food. He confirmed that failing to cover facial hair could result in physical contamination of food. He stated he would begin wearing his beard restraint whenever handling food. On 6/19/25 at 7:50 AM, during an interview with the Administrator, she acknowledged the CDM had not been wearing a beard restraint while in the food service area. The Administrator stated she was aware that the CDM did not wear a hair restraint when checking the food temperature and preparing meal trays and she expected all dietary to wear hair restraints as required.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and facility policy review, the facility failed to follow Enhanced Barrier Precautions (EBP) when a Certified Nurse Aide (CNA) did not wear a gown while...

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Based on observation, interview, record review, and facility policy review, the facility failed to follow Enhanced Barrier Precautions (EBP) when a Certified Nurse Aide (CNA) did not wear a gown while providing incontinent care for one (1) of two (2) residents reviewed for care, Resident #2. Findings included: A review of the facility's policy titled Enhanced Barrier Precautions, revised 8/7/24, revealed, .It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms (MDRO). Definitions: 'Enhanced barrier precautions' (EBP) refer to an infection control intervention designed to reduce transmission of multi-drug resistant organisms that employs targeted gown and gloves use during high contact resident care activities .Policy Explanation and Compliance Guidelines . 2. Initiation of Enhanced Barrier Precautions: a. The facility will have the discretion in using EBP for residents who do not have a chronic wound or indwelling medical device and are infected or colonized with an MDRO that is not currently targeted by CDC (Centers for Disease Control) .4. High-contact resident care activities include: .d. Providing hygiene .f. Changing briefs or assisting with toileting . On 6/18/25 at 9:55 AM, during an observation, CNA #2 provided incontinent care to Resident #2, who was incontinent of bowel and bladder. CNA #2 did not wear a gown during the care. On 6/18/25 at 11:50 AM, during an interview with CNA #2, she confirmed that the green sticker by the resident's name indicated EBP. She acknowledged that she did not wear a gown or gloves during the care and confirmed that Personal Protective Equipment (PPE) was required to protect the resident from infection. On 6/18/25 at 12:05 PM, during an interview with Licensed Practical Nurse (LPN) #1, she explained that the facility continued EBP for Resident #2 due to a history of frequent urinary tract infections with ESBL (Extended Spectrum Beta-Lactamase). She reported that staff had been educated and had completed incontinence care check-offs. She stated staff were expected to follow EBP at all times when providing care. On 6/19/25 at 11:20 AM, during an interview with the Director of Nursing (DON), she stated she expected all staff to follow EBP as ordered to protect both the resident and staff from the spread of infection. A record review of Resident #2's admission Record revealed the facility admitted the resident on 4/7/22 with current diagnoses including Chronic Obstructive Pulmonary Disease. A record review of the Order Summary Report with active orders as of 6/18/25 revealed a Physician's Order, dated 5/20/25, for Enhanced Barrier Precautions (EBP) related to a history of ESBL resistance infection. A record review of Resident #2's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/11/25 revealed Section H indicated the resident was always incontinent of bowel and bladder.
Jan 2024 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, Safety Data Sheet review, and facility policy review, the facility failed to ensure a hazardous cleaning agent was not left unattended on the hallway that was accessib...

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Based on observation, interview, Safety Data Sheet review, and facility policy review, the facility failed to ensure a hazardous cleaning agent was not left unattended on the hallway that was accessible to any resident for one (1) of four (4) facility hallways. This deficient practice had the potential to affect any of the 51 residents who reside in the facility, who may be confused and wander around the facility as documented on the Resident Census and Resident Matrix (The Centers for Medicare and Medicaid Services (CMS) 802 form. Findings include: Review of the facility's policy, Hazardous Chemical Storage, dated 01/2017, revealed, .Environmental services shall maintain all hazardous chemicals in a safe, clean, and locked location when not in use. All hazardous chemicals shall be in control of facility personnel while being used . Record review of the Super Sani-Cloth Germicidal Wipes Safety Data Sheet, revised 6/3/2020, revealed, .Hazard(s) identifications .serious eye damage/eye irritation .Specific target organ toxicity (single exposure) .Flammable liquids . Precautionary Statements - Storage Store locked up . An observation on 01/08/24 at 11:11 AM, revealed a container of Super Sani-Cloth Germicidal Disposable Wipes (Purple Top) was stored on the vital sign equipment on the 100 Hall in a walk-through area that was accessible to the residents. An observation on 01/08/24 at 11:15 AM, revealed another container of Sani-Cloth Wipes on an end table located on the 100 hallway outside of a resident's room which was accessible to the residents. During an observation and interview on 01/10/24 at 11:15 AM, the Regional Consultant observed the container of the Sani-Cloth Wipes on the 100 Hall on an end table located outside a resident's room. The Regional Consultant stated that the wipes should not have been left unattended. In an interview with the Administrator on 01/10/24 at 11:20 AM, she stated the Sani Cloth Wipes were stored in areas that were considered high contact and required frequent cleaning with the cloths. She confirmed that the facility's policy stated that hazardous chemicals would be maintained in a locked storage area.
Aug 2021 1 deficiency
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interviews, record review and facility policy review, the facility failed to ensure food was distributed and secured under professional standards. The facility also failed to cov...

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Based on observation, interviews, record review and facility policy review, the facility failed to ensure food was distributed and secured under professional standards. The facility also failed to cover, date, and label food items in the refrigerators and freezer and failed to ensure the refrigerator and freezer temperatures were appropriate to prevent the possible spread of food borne illness for 52 of 52 residents. Findings Include: Review of the facility's policy Monitoring Temperatures of Cooked Food with a revised date 2/15 revealed the temperature of cooked foods will be monitored to ensure that the foods are not in the danger zone (above 41 degrees Fahrenheit (F) and below 135 degrees F for more than six (6) hours and 1. Cooked foods after being cooked to the required minimum internal temperature, will be held on hot holding equipment that will keep the food at a minimum of 135 degrees F or higher. 2. The temperature of each potentially hazardous food will be taken at the following times: a. When the cooking process is completed. b. When the food is placed in the holding equipment. c. After food has been in the holding equipment for two (2) hours. d. When the storage process begins. e. Two (2) hours after the storage process began. f. Four (4) hours after the storage process began. 3. Cooking and holding temperatures should be recorded on the Food Holding Temperature Log. These logs should be maintained in a notebook in the serving area. 4. Storage temperature should be recorded on the Cooked Food Storage Temperature Log. These records should be maintained in a notebook near the refrigeration equipment. 5. All parts of reheated cooked foods must reach 165 degrees F for 15 seconds. Foods are discarded after being reheated once. 6. Prepackaged ready to eat foods must be heated before serving to 135 degrees before holding for service. Review of the facility's policy Food Storage Labeling with a revised date of 2/15 revealed the facility will ensure the safety and quality of food by following good storage and labeling procedures, and 1. All food items that are not in their original container must be labeled with the common name of the food. 2. Food held for longer than 24 hours must be labeled, and date marked to indicate the use by date 4. Suggested labeling includes: common name and date of expiration or use by date . 8. Monitoring storage temperatures a. a thermometer is kept in all storage areas. b. Temperatures in food storage units are monitored daily. c. Documentation of time and temperature is recorded on the appropriate form. On 08/17/21 at 10:20 AM, during the initial tour of the kitchen, the State Surveying Agency (SSA) observed a Refrigerator/Freezer Temperature Log with a date of July 2021. The log was visibly located on the outside wall of the walk-in refrigerator and freezer. There was no Refrigerator/Freezer Temperature Log visible for the sliding door (reach-in) refrigerator. On 8/17/21 at 10:25 AM, during an interview with Dietary #2, the SSA asked to review the Refrigerator/Freezer Temperature Log for August 2021. Dietary #2 stated that no one had checked the temperatures during August and there were no logs available to review for the current month. On 8/17/21 at 10:35 AM, during an interview with Dietary #4, she stated no one had checked the refrigerator or freezer temperatures this month (August) because there were no forms (Refrigerator/Freezer Temperature Log) in which to record the temperatures. The SSA asked who is responsible for providing the log to the dietary staff for recording purposes and she explained the previous dietary manager had always posted the blank log at the beginning of each month, but now there is no manager or team leader and she did not know who to ask for the blank forms. On 8/17/21 at 10:50 AM, during an interview with Dietary #3, she stated the staff has not had any temperature logs (Refrigerator/Freezer Temperature Log) for the month of August, and no one has checked the temperatures for the refrigerators or freezers. The SSA asked if there was a reason that no dietary staff had asked for a temperature log to record the refrigerator and freezer temperatures, and she replied that she had forgotten about recording the temperatures. On 8/17/21 at 11:00 AM, during an observation of the walk-in refrigerator, the SSA and Dietary #2 observed a container of food which appeared to be beans, that was not identified with a label or a date (received or use by), one container wrapped in clear plastic wrap of previously opened turkey lunch meat which was not identified with a label or date (received or use by), another container of turkey lunch meat which was sealed (not previously opened) but did not have an identifying date (received or use by), a container of white shredded cheese with no identifying label or date (received or use by), a container of salad dressing that was previously opened with no identifying date (received or use by), and six (6) cucumbers in a large clear plastic container which had no identifying date (received or use by). The cucumbers appeared soft and deformed, and had numerous white, molded areas. On 8/17/21 at 11:10 AM, the SSA asked Dietary #2, how long the cucumbers had been in the refrigerator and she replied that did not know. The SSA asked Dietary #2 to explain the procedure for storing and labeling food, and she stated all food items should be dated when opened and when received, and leftover food items should be labeled with the name of the item and the date when stored. She further explained food items should be discarded after seven (7) days of opening. Dietary #2 agreed the food items should have been labeled and dated and the cucumbers should have been discarded. On 8/17/21 at 11:15 AM, the SSA and Dietary #2 walked into the walk-in freezer and observed a container of whipped cream in which the plastic seal on the lid was not intact and there was no identifying date (received or use by) noted on the container. The SSA also observed a container of green vegetables, open to air with no covering, in which a large amount of ice had accumulated on the top layer of the open green vegetables. The SSA observed a container of 10 biscuits which was not identified with a label or date (received or use by). The SSA observed a container of hush puppies with no identifying label and no date (received or use by). On 8/17/21 at 11:20 AM, in an interview with Dietary #2, she agreed the items in the freezer should have been labeled and dated and the frozen green vegetables with ice accumulation should have been discarded. While reviewing the Food Temperature Log, the SSA noted there was no food temperatures recorded on 8/2/21 and 8/3/21 for the breakfast and lunch meals. The food temperatures for dinner were not recorded on 8/4/21, 8/5/21, 8/10/21, and 8/13/21. The food temperatures for three (3) meals (breakfast, lunch, dinner) were not recorded on 8/8/21, 8/9/21, 8/14/21, 8/15/21, and 8/16/21. On 8/17/21, at 11:30 AM, the SSA asked Dietary #4 about the missing entries in the Food Temperature Log. She confirmed the food temperatures were not recorded on the Food Temperature Log since 8/13/21 and she stated she did not know why the entries have been omitted since that date. The SSA asked Dietary #4 if there are any other places in which food temperature documentation could be recorded other than the log, and she confirmed there were no other forms. She stated the food temperatures were either not checked or they were checked and not documented. She further stated the cooks are responsible for checking and recording the temperature of the food on the tray line. On 08/17/21 at 3:00 PM, during an interview with Administrator, she confirmed she is responsible for managing the dietary department since she is the Administrator and there is currently no Dietary Manager on staff. The Administrator admitted that she has helped in the kitchen but has not reviewed the Refrigerator/Freezer Temperature Log or the Food Temperature Log. She further stated she was not aware the dietary staff did not have a blank Refrigerator/Freezer Temperature Log to use for August 2021. The Administrator also confirmed she was not aware of the issues related to labeling and dating of open containers of food in the refrigerators or freezers. The SSA asked the Administrator about the possibility of negative outcomes due to not checking food temperatures on the tray line and serving food items that are not labeled or dated. The Administrator stated it is important to check food temperatures prior to serving food to avoid anyone from getting food too hot or too cold, and to avoid serving undercooked food because the residents could get sick with food poisoning. On 08/17/21 at 3:30 PM, during an interview with the Director of Nursing (DON), she stated it is important to check the food line temperatures before serving food to the residents to ensure the food is not too hot or too cold and to make sure the food is thoroughly cooked. The SSA asked the DON about negative outcomes that can occur from serving undercooked food, and she stated residents could get food poisoning. She also confirmed the importance of dating food (in refrigerators and freezer) when received and opened, in order to avoid serving spoiled food that could cause gastrointestinal issues or food poisoning. On 08/17/21 at 3:55 PM, during a phone interview with the Registered Dietician (RD), she stated she was not aware of any missing entries in the Food Temperature Log or Refrigerator/Freezer Temperature Log. The SSA asked the RD about negative outcomes that can occur from not checking food temperatures on the tray line. She stated if food is not cooked to the correct temperature, someone could get food poisoning. She also confirmed that it is important to date food items when received and opened (in refrigerators and freezer), to ensure the food items are not expired because if someone consumed expired or spoiled food, they could get sick with food poisoning. 08/19/21 at 4:00 PM, during an interview with the Infection Preventionist (IP), she confirmed the purpose of dating food items when received and when opened (in refrigerators and freezer), is to ensure the facility does not serve spoiled or expired food that could make the residents sick. She stated serving spoiled or expired food can cause a resident to experience symptoms such as nausea, vomiting, and food poisoning. She further stated the purpose of checking the temperature of food before serving is to ensure the food is not too cold or too hot and to make sure the food is not undercooked. She further stated if a resident ate undercooked food, the resident could get food poisoning.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (80/100). Above average facility, better than most options in Mississippi.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Mississippi facilities.
  • • 31% turnover. Below Mississippi's 48% average. Good staff retention means consistent care.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is North Pointe Health & Rehabilitation's CMS Rating?

CMS assigns NORTH POINTE HEALTH & REHABILITATION an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Mississippi, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is North Pointe Health & Rehabilitation Staffed?

CMS rates NORTH POINTE HEALTH & REHABILITATION's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 31%, compared to the Mississippi average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at North Pointe Health & Rehabilitation?

State health inspectors documented 8 deficiencies at NORTH POINTE HEALTH & REHABILITATION during 2021 to 2025. These included: 8 with potential for harm.

Who Owns and Operates North Pointe Health & Rehabilitation?

NORTH POINTE HEALTH & REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by TREND CONSULTANTS, a chain that manages multiple nursing homes. With 60 certified beds and approximately 55 residents (about 92% occupancy), it is a smaller facility located in MERIDIAN, Mississippi.

How Does North Pointe Health & Rehabilitation Compare to Other Mississippi Nursing Homes?

Compared to the 100 nursing homes in Mississippi, NORTH POINTE HEALTH & REHABILITATION's overall rating (4 stars) is above the state average of 2.6, staff turnover (31%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting North Pointe Health & Rehabilitation?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is North Pointe Health & Rehabilitation Safe?

Based on CMS inspection data, NORTH POINTE HEALTH & REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Mississippi. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at North Pointe Health & Rehabilitation Stick Around?

NORTH POINTE HEALTH & REHABILITATION has a staff turnover rate of 31%, which is about average for Mississippi nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was North Pointe Health & Rehabilitation Ever Fined?

NORTH POINTE HEALTH & REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is North Pointe Health & Rehabilitation on Any Federal Watch List?

NORTH POINTE HEALTH & REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.