OCEAN SPRINGS HEALTH & REHABILITATION CENTER

1199 OCEAN SPRINGS ROAD, OCEAN SPRINGS, MS 39564 (228) 875-9363
For profit - Corporation 115 Beds CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE Data: November 2025 4 Immediate Jeopardy citations
Trust Grade
0/100
#176 of 200 in MS
Last Inspection: April 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Ocean Springs Health & Rehabilitation Center has received a Trust Grade of F, indicating poor quality and significant concerns. Ranking #176 out of 200 facilities in Mississippi places it in the bottom half, and #3 out of 6 in Jackson County suggests there are better local options. The facility is showing some improvement, with issues decreasing from 8 in 2024 to 2 in 2025, but it still faces serious challenges. Staffing is a significant weakness, with a low rating of 1 out of 5 stars and a high turnover rate of 72%, which is concerning compared to the state average of 47%. The facility also has high fines totaling $38,277, higher than 82% of Mississippi facilities, indicating potential compliance problems. Specific incidents noted include failures in infection control during blood glucose testing, where staff did not properly clean glucometers or wash their hands, risking cross-contamination. Additionally, a critical incident involved a resident who left the facility unsupervised due to a malfunctioning alarm, posing serious safety risks. While there are strengths in some areas of care, such as average RN coverage, the overall picture reflects more weaknesses than strengths, making it essential for families to weigh their options carefully.

Trust Score
F
0/100
In Mississippi
#176/200
Bottom 12%
Safety Record
High Risk
Review needed
Inspections
Getting Better
8 → 2 violations
Staff Stability
⚠ Watch
72% turnover. Very high, 24 points above average. Constant new faces learning your loved one's needs.
Penalties
✓ Good
$38,277 in fines. Lower than most Mississippi facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 9 minutes of Registered Nurse (RN) attention daily — below average for Mississippi. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
24 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 8 issues
2025: 2 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Mississippi average (2.6)

Significant quality concerns identified by CMS

Staff Turnover: 72%

25pts above Mississippi avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $38,277

Above median ($33,413)

Moderate penalties - review what triggered them

Chain: CONSULATE HEALTH CARE/INDEPENDENCE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is very high (72%)

24 points above Mississippi average of 48%

The Ugly 24 deficiencies on record

4 life-threatening 1 actual harm
Feb 2025 2 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

Based on interviews, record review, facility policy review, and facility investigation review, the facility failed to implement care plan interventions for a Resident #1, who was identified as an elop...

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Based on interviews, record review, facility policy review, and facility investigation review, the facility failed to implement care plan interventions for a Resident #1, who was identified as an elopement and wandering risk for one (1) of four (4) residents reviewed. Resident #1 On 2/08/25, at approximately 3:00 PM, Resident #1 exited the facility while unsupervised wearing a wander alarm device that was found to be inoperable. The resident was out of the facility unsupervised and walked approximately 0.7 miles for approximately thirty (30) minutes before being located by facility staff and returned to the facility, crossing a four-lane highway. The facility's failure to implement resident's care plan interventions related to wandering and elopement for Resident #1, put this resident and all other residents at risk for wandering and elopement, at risk for serious injury, serious harm, serious impairment, or death. The situation was determined to be Immediate Jeopardy (IJ), which began on 2/08/25, when Resident #1 exited the facility. The State Agency (SA) notified the Administrator of the IJ on 2/12/25 at 5:30 PM and provided an IJ Template. Based on the facility's implementation of corrective actions on 2/9/25, the SA determined the IJ to be Past Non-Compliance (PNC) and the IJ was removed on 2/10/25, prior to the SA's entrance on 2/11/25. Findings include: A review of the facility's policy, Plans of Care, revised 9/25/2017, revealed, .Policy: An individualized person-centered plan of care will be established by the interdisciplinary team (IDT) with the resident and /or resident representative(s) to the extent practicable and updated in accordance with state and federal regulatory requirements . Record review of the care plan for Resident #1 revealed Focus: I am an elopement risk/wanderer r/t (related to) History of attempts to leave facility unattended, Impaired safety awareness, Resident wanders aimlessly .Interventions/Tasks .Ensure wander guard is functioning properly daily . The responsible discipline listed as N (Nurse). A record review of the facility's, Verification of Investigation, revealed it was discovered at approximately 3:00 PM on 2/8/25, that Resident #1 exited the facility. A silver alert was announced and all staff began looking for the resident. A new Certified Nurse Aide (CNA) who had just reported for her 3 PM to 11 PM shift showed a video of an individual she saw walking along the highway. By this time, the resident's girlfriend was in the facility. As soon as they knew where he was, the girlfriend and three (3) CNAs jumped in the car to go to the place where the resident was last seen. Resident #1 was discovered .7 mile from the facility. He was returned to the facility and no injury was noted. On 2/12/25 at 9:55 AM, during an interview Licensed Practical Nurse (LPN) #1 revealed she was working on 2/08/25 and had not checked the wander guard transmitter of Resident #1. She stated that she only checked for placement to ensure the resident was wearing a transmitter. She confirmed that all nurses had access to all resident care plans in computer software. She confirmed that she was aware that Resident #1's care plan included intervention of monitoring the resident's wander guard transmitter for proper functioning daily. On 2/13/25 at 3:55 PM an interview with the Minimum Data Set (MDS) Nurse revealed she stated, care plans were individualized for each resident and that it was very important that care plans be implemented. She described care plans as binding documents that dictates care. She stated that the care plan for Resident #1 included an intervention for monitoring placement and functioning of the resident's wander guard transmitter. She stated that monitoring the functioning of the transmitter was important to provide for his safety and prevent elopement. On 2/13/25 at 5:00 PM, during an interview the Director of Nursing confirmed that implementation of the resident's care plan intervention for monitoring functioning daily was very important for the safety of the resident and prevention of elopement. She said that she expected all nursing staff to follow the care plans for each resident. On 2/13/25 at 5:25 PM, during an interview the Administrator stated that it was very important that residents' care plans be implemented and followed to provide appropriate care and a safe environment for each resident. He confirmed that he expects all nursing staff to follow the residents' care plans and implement interventions including monitoring. He stated that the wander guard transmitters for residents at risk for elopement were not functioning correctly and that proper monitoring could have alerted staff to the problem and that safety protocols/interventions could have been enacted and the elopement prevented. Record review of the admission Record revealed the facility admitted Resident #1 on 1/28/25 with current diagnoses including Aphasia following Cerebral Infarction, Cognitive Communication Deficit and Legal Blindness. Record review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/04/25 revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 99 and required a staff assessment for his mental status. The staff assessment indicated Resident #1 had a long and short-term memory problem, and his cognitive skills for daily decision making was severely impaired. Further MDS review revealed was assessed as needing partial/moderate assistance for surface-to-surface transfers and walking ten (10) feet. The facility submitted a corrective action plan as follows: 1. On February 8, 2025, at approximately 3:00 pm, CST, Resident #1 exited the center while unsupervised. The unsupervised resident leaving the facility represented an Immediate Jeopardy. The resident was wearing a wander guard device. The Resident was assessed upon return to the facility and had no injuries, the wander guard device was found to be inoperable, and Resident was placed on one-on-one supervision. The facility reviewed the wandering/missing resident policy, educated staff on the wandering/missing resident policy and held a quality assurance meeting. In addition, staff checked all exit doors out of the facility (including the door the Resident exited from). Also, the staff check all wander guards currently being utilized in the building and placed any not working on 1:1 supervision. Finally, staff performed a complete headcount (all residents were found to be in the building with one exception who had properly signed himself out) and the door codes were changed. Based on the steps the facility initiated and completed, the facility contends that the Immediate Jeopardy was removed and represents past noncompliance. This event was reported to the Mississippi State Department of Health via email on Sunday, February 9, 2025, at 2:37 pm. 2. On February 8, 2025, at 3:00 pm, Licensed Practical Nurse (LPN) #1, was notified that Resident #1 could not be accounted for. At 3:02 pm, the Director of Nursing (DON), Executive Director (ED), Social Services Director (SSD), Medical Director (MD) and Regional Director of Clinical Services (RDCS) were notified. At 3:03 pm, Certified Nursing Assistant (CNA) #1 reported to work for her 3-11 shift and upon hearing that a resident was not accounted for, showed the nurse a video she had taken of a man she saw walking next to Hwy 90 on her way to work. The Resident's girlfriend arrived at the facility approximately 3:00 pm and as soon as she saw the video, she and 3 CNAs jumped in the car to go get Resident #1. LPN #2 called the Residents responsible party (Power of Attorney (POA)) and DON. The DON called the ED, MD, and SSD. At 3:30 pm Resident returned to the facility. At 3:36pm the DON was notified the Resident was located .7 of a mile from the facility and safely returned to the facility. 3. On February 8, 2025, at 3:30 pm, Resident returned to facility. Once Resident #1 was back inside center, LPN #2, completed a head-to-toe body audit and no injuries were noted. Registered Nurse (RN) Supervisor #1 completed a head count of all residents, and all were accounted for. On February 8, 2025, at 4:15 pm, the Assistant Maintenance Director performed checks on all exterior doors and windows, along with the wander guard system. His findings determined that all doors were locked and while all alarms were functioning properly, the wander guard bracelet Resident #1 was wearing was not functioning properly. The resident was immediately placed on 1:1 supervision and a 24-hour door monitor put in place at front. The door monitor continued until the wander guard system was verified to function properly and the Quality Assurance monitoring begin (see bullet #8). The door monitor was discontinued on 02/10/2025. The door keypad codes were changed. 4. On February 8, 2025, RN #2/Unit Manager began educating staff on elopement wandering risk policy, missing resident policy, following care plans, abuse and neglect, and resident's rights. The Director of Social Services reassessed Resident #1 Brief Interview for Mental Status (BIMS), which had not changed and was noted to be 99, unable to determine. On February 8-10, 2025, wandering risk evaluation completed on all residents with no newly identified wandering risk. Elopement binders (identifying the 5 residents wearing wander guards) are located at both nurses' stations and up front. At 6:45 pm, an Ad hoc QAPI was held including the ED, DON, and MD to discuss incident and a plan of correction. 5. On Saturday, February 8, 2025, DON conducted interviews to learn of Resident #1's path. It was discovered that Resident #1 most likely exited the front door when a visitor entered the facility. Resident #1 confirmed by a positive head shake that he used the front door and answered yes, that he was trying to go home. 6. On Monday, February 10, 2025, at 2:30 pm, the incident was taken to a quality assurance performance improvement (QAPI) meeting, attended by, Executive Director, Director of Nursing, Infection Preventionist, Medical Director via phone, Director of Dietary Services, Maintenance Director, Minimum Data Set (MDS) LPN #2 and LPN #3. No further action needed. No changes made to policies. 7. On February 8, 2025, in-servicing began on Wandering/Missing Resident, Prevention of Abuse and Neglect, and door alarms policies, and included 3 RNs, 1 LPN and 5 CNAs. On February 9, 2025, in-service continued including 6 LPNs, 2 RNs and 8 CNAs. On February 10, 2025, in servicing continued including 6 LPNs, 11 CNAs, and 3 RNs and 4 ancillary staff. On February 11, 2025, 4 LPN, 9 ancillary staff, 4 RNs. No staff was allowed to work before receiving education. 15 CNAs, 1 RN. Education is on-going until it was 100% complete. Furthermore, the system will be check daily by maintenance staff and the devices will be checked for placement each shift and checked for functionality daily by nursing staff. The daily checks of the door systems and placement of the patient devices, as well as the q shift checks of functionality of the patient devices, will be monitored by DON for completion. (see bullet #8) 8. The following monitoring has been put in place beginning February 10, 2025, and the findings will be evaluated by the Quality Assurance and Improvement Committee. All residents that are assessed and care planned as a potential for elopement will be evaluated for significant change in condition for elopement using the elopement risk evaluation, evaluated quarterly for elopement using the elopement risk evaluation, ensure the care plan reflects elopement risk status and any interventions (i.e., wander guard), wander guard check placement every shift that it is present on the MAR without omissions, order for wander guard check for functionality daily is present on MAR without omissions, elopement books have a current face sheet, resident photograph and risk alert form, binders are in an easily accessible location, staff has been educated on the elopement policy, location of the binders and notification process regarding an possible missing resident, transmitter bands are replaced per manufacturers recommendations if signs of manipulation and/or integrity of the band is compromised, exit doors monitoring system functioning appropriately with supporting documentation, and wand used to test function is easily accessible to check the transmitter function.(once these monitoring task were initiated, we discontinued the door monitor) All the forementioned monitoring task will be conducted by the Director of Nursing enduring 3 times a week for 1 week, then 2 times a week for 2 weeks, then weekly for the next 2 months and then monthly. All results will be presented to the Quality Assurance Committee for evaluation and recommendations as necessary. The Quality Assurance Committee will continue to evaluate all monitoring for 90 days to monitor effectiveness and make changes as necessary. 9. All Corrective Actions were completed on February 9, 2025, and the Immediate Jeopardy was removed on February 10, 2025, prior to the State Agency's entrance on February 11, 2025. Validation: The SA validated on 2/13/25, through interview and record review, that all corrective actions had been implemented as of 2/9/25, and the facility was in compliance as of 2/10/25, prior to the SA's entrance on 2/11/25.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

Based on observation, interviews, record review, facility policy review, and facility investigation review, the facility failed to provide adequate supervision and assessment and monitoring of a wande...

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Based on observation, interviews, record review, facility policy review, and facility investigation review, the facility failed to provide adequate supervision and assessment and monitoring of a wandering alarm device to prevent Resident #1, who was identified as an elopement and wandering risk, from exiting the facility unnoticed and unsupervised for one (1) of four (4) residents reviewed. Resident #1 On 2/08/25, at approximately 3:00 PM, Resident #1 exited the facility while unsupervised wearing a wander alarm device that was found to be inoperable. The resident was out of the facility unsupervised and walked approximately 0.7 miles for approximately thirty (30) minutes before being located by facility staff and returned to the facility, crossing a four-lane highway. The facility's failure to adequately assess and monitor the resident's wandering alarm device and provide adequate supervision for Resident #1, who was an elopement risk, put this resident and all other residents at risk for wandering and elopement, at risk for serious injury, serious harm, serious impairment, or death. The situation was determined to be Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC), which began on 2/08/25, when Resident #1 exited the facility. The State Agency (SA) notified the Administrator of the IJ on 2/12/25 at 5:30 PM and provided an IJ Template. Based on the facility's implementation of corrective actions on 2/9/25, the SA determined the IJ and SQC to be Past Non-Compliance (PNC) and the IJ was removed on 2/10/25, prior to the SA's entrance on 2/11/25. Findings include: A review of the facility's policy, Elopement/Wandering Risk Guideline revised 08/01/2020 revealed, Overview: To evaluate and identify patient/residents that are at risk for elopement and develop individualized interventions . Process .If utilizing a wander monitoring system device check placement of the device every shift and functionality every day . A record review of the facility's, Verification of Investigation, revealed it was discovered at approximately 3:00 PM on 2/8/25, that Resident #1 exited the facility. A silver alert was announced and all staff began looking for the resident. A new Certified Nurse Aide (CNA) who had just reported for her 3 PM to 11 PM shift showed a video of an individual she saw walking long the highway. By this time, the resident's girlfriend was in the facility. As soon as they knew where he was, the girlfriend and three (3) CNAs jumped in the car to go to the place where the resident was last seen. Resident #1 was discovered .7 mile from the facility. He was returned to the facility and no injury was noted. Record review of the weather conditions in Ocean Springs, MS on 2/08/2025 according to www.weatherspark.com revealed at 2:53 PM, the temperature was 75 degrees Fahrenheit, and clear, with 9.21 miles per hour wind. On 2/11/25 at 3:00 PM, during an observation of the facility grounds, the side and back doors of the facility were inside a fence with locked gates. The front door opened to a front porch with a ramp that descended to the well-maintained driveway and front parking lot. It was two hundred (200) feet from the front door to the road in front of the facility. The speed limit for the road was fifteen (15) miles per hour and the SA observed for fifteen (15) vehicles in one minute traveling on the road at 3:00 PM. It was 0.2 miles west from the entrance into the facility driveway to the red light where the road intersected with the six-lane highway. One block west of the intersection the highway changed to four (4) lanes. There were no crosswalks observed across the highway. The local business where Resident #1 was located was 0.7 miles from the entrance into the facility driveway across the highway on the west side of the highway. On 2/11/25 at 3:45 PM, during an interview the Administrator revealed that the facility reported incident identified as Elopement was discovered on 2/08/25 at 3:00 PM when Resident #1's visitor inquired to his whereabouts and the resident could not be located in the facility. The Administrator reported that the facility staff initiated the Missing Resident protocol and Certified Nurses' Aide (CNA) #1, who arrived at the facility at 3:00 PM reported that she had observed the resident walking along the nearby highway. The Administrator reported that the visitor and two CNAs retrieved the resident in the visitor's vehicle and returned him to the facility at 3:30 PM. The Administrator said that staff assessed Resident #1 immediately upon return for injury and dehydration and encouraged fluids by mouth. He stated that staff had conducted a one hundred percent (100%) head count/room check with a resident census and performed a door check on all exit door to ensure they were closed and locked. The Administrator stated Licensed Practical Nurse (LPN) #1 notified the Director of Nurses (DON) who reported to the facility and initiated a thorough investigation and reported the incident to the SA Agency on 2/08/25 at approximately 5:37 PM. He said that LPN #2 notified the Resident Representative (RR) for Resident #1. He confirmed that the resident had been wearing a pair of athletic shorts and a sleeveless T-shirt, two pairs of socks, and one house slipper at the time of elopement. The Administrator explained that all the exit doors were closed and locked with wall-mounted numeric keypads next to each and required a code to be entered to open the door. He said that the front door could also be opened from the outside with the press of a red button. He said that in the absence of any evidence of point of exit, facility investigation concluded that the resident had exited the facility when visitors pressed the red button on the outside and entered the facility. The resident was gone from the facility unsupervised for about half an hour. The Administrator stated that Resident #1 did not suffer any injuries of any kind during or due to the elopement. The Administrator revealed the facility conducted an ad hoc Quality Assurance and Assessment (QAPI) meeting on the evening of 2/08/25 in which the appropriate members were in attendance and policies were discussed with no changes recommended. He said the facility conducted in-service /training related to elopements in which staff would not be able to work until in-serviced. The Administrator said all residents assessed with wandering behaviors and at risk for elopement, including Resident #1, had their wander guard transmitters tested and it was discovered that the transmitters were not operating correctly. He said that a staff member was posted at the front door and residents at risk for elopement were provided with one-on-one supervision until the system components were received on 2/10/25 and testing confirmed the system functioned correctly. On 2/11/25 at 4:30 PM, an observation and interview with Resident #1 revealed the resident was sitting on his bed in his room. He was wearing a wander guard transmitter on his right ankle. He was unable to answer questions or describe out he left the faciity on 2/8/25. On 2/11/25 at 5:30 PM, in an interview with CNA #3, she revealed she was working at the time of the elopement of Resident #1 on 2/08/25. She explained that a visitor of Resident #1 arrived and went to the resident's room, and he was not in his room. She said the visitor came out and inquired of staff where he was and the dining room and therapy gym were checked and the resident was not there. After a brief look at common areas LPN #1 called a Code Silver and CNA #1 had just arrived and said she thought she had seen the resident on a nearby highway on her way to the facility. She explained that she and another CNA accompanied the visitor to the area, located the resident and he willingly got into the visitors vehicle and returned to the facility. She said that he did not have any obvious injury. On 2/12/25 at 9:55 AM, during an interview, LPN #1 revealed she was working the 3:00 PM through 11:00 PM shift on 2/08/25 and observed Resident #1 in the lobby minutes before 3:00 (PM). She said she discovered at approximately 3:00 PM that Resident #1 could not be located when a visitor inquired about his whereabouts. She confirmed that the facility policy/procedure for Missing Resident was followed with a Code Silver announced using the overhead public announcement system. She stated that CNA #1 had just arrived and reported that she observed the resident walking along the nearby highway. She confirmed the resident was wearing athletic shorts and a sleeveless T-shirt, two black socks and one house slipper, she confirmed the second slipper had been located in his room upon return to the facility by his visitor and two (2) facility staff at 3:30 PM. She stated that she completed a body audit for Resident #1 immediately upon his return and observed no injuries or signs/symptoms of dehydration and encouraged fluid intake by mouth. She said she notified the resident's primary healthcare provider and received no new orders. She said that all residents at risk for elopement, including Resident #1, had their wander guard transmitter tested and none were functioning correctly. She confirmed that a staff member was posted at the front entrance and all residents at risk for elopement were provided with one-on-one supervision pending system replacement and proper function which was accomplished on 2/10/25. LPN #1 stated that nurses were supposed to test the functionality of the transmitters daily either using a hand-held tester or by taking the resident to the door and observing and documenting the test results in the Medication Administration Record but she had not tested Resident #1's transmitter on 2/08/25. On 2/12/25 at 12:36 PM, during a telephone interview the RR for Resident #1 confirmed that she had been notified shortly after 3:30 PM on 2/08/25 that the resident had left the facility unsupervised and returned to the facility at 3:30 PM with no injuries. On 2/13/25 at 4:50 PM during an interview, the Maintenance Director explained that he tested the functioning of the wander guard system each week and the nurses were supposed to test the transmitters daily. He confirmed that the maintenance department had reported to the facility on 2/08/25, tested all exit doors and confirmed that all doors were closed and locked correctly but it was determined that the transmitters worn by residents at risk for elopement were not functioning correctly, specifically not preventing the door from opening or sounding alarm if a transmitter was within eight feet of the front door. He confirmed that the maintenance department changed all the numeric codes for wall-mounted keypads (magnetic locks) after 3:30 PM on 2/08/25. The Maintenance Director said that replacement transmitters were ordered on 2/08/25 and arrived at the facility on 2/10/25. He stated that he had tested the system with the newly received transmitters and the system functioned correctly. On 2/13/25 at 5:00 PM, in an observation and interview with the DON, she revealed that the front entrance wander guard system was functioning properly. The DON demonstrated the function of the system was to prevent the door from opening if a wander guard transmitter was within eight (8) feet of the monitor at the door and if the door had been opened and was open and the transmitter was within eight feet an alarm sounded, which also sounded at both nurses stations. She confirmed that at the time of the elopement the system was not functioning properly. The DON confirmed that the police were not notified of the elopement, and the resident was not taken to the hospital and had no injuries or change of condition following the incident. She confirmed that she had attended the QAPI meeting on the evening of 2/08/25. She confirmed that the replacement transmitters for the wander guard system arrived at the facility on 2/10/25 and were replaced and the system was tested and functioned correctly. She confirmed that monitoring for placement every shift and functioning daily was on-going. She confirmed that all staff were provided with in-service with no staff allowed to work without participation in the training. Record review of the admission Record revealed the facility admitted Resident #1 on 1/28/25 with current diagnoses including Aphasia following Cerebral Infarction, Cognitive Communication Deficit and Legal Blindness. Record review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/04/25 revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 99 and required a staff assessment for his mental status. The staff assessment indicated Resident #1 had a long and short-term memory problem, and his cognitive skills for daily decision making was severely impaired. Further MDS review revealed the resident was assessed as needing partial/moderate assistance for surface-to-surface transfers and walking ten (10) feet. The facility submitted a corrective action plan as follows: 1. On February 8, 2025, at approximately 3:00 pm, CST, Resident #1 exited the center while unsupervised. The unsupervised resident leaving the facility represented an Immediate Jeopardy. The resident was wearing a wander guard device. The Resident was assessed upon return to the facility and had no injuries, the wander guard device was found to be inoperable, and Resident was placed on one-on-one supervision. The facility reviewed the wandering/missing resident policy, educated staff on the wandering/missing resident policy and held a quality assurance meeting. In addition, staff checked all exit doors out of the facility (including the door the Resident exited from). Also, the staff check all wander guards currently being utilized in the building and placed any not working on 1:1 supervision. Finally, staff performed a complete headcount (all residents were found to be in the building with one exception who had properly signed himself out) and the door codes were changed. Based on the steps the facility initiated and completed, the facility contends that the Immediate Jeopardy was removed and represents past noncompliance. This event was reported to the Mississippi State Department of Health via email on Sunday, February 9, 2025, at 2:37 pm. 2. On February 8, 2025, at 3:00 pm, Licensed Practical Nurse (LPN) #1, was notified that Resident #1 could not be accounted for. At 3:02 pm, the Director of Nursing (DON), Executive Director (ED), Social Services Director (SSD), Medical Director (MD) and Regional Director of Clinical Services (RDCS) were notified. At 3:03 pm, Certified Nursing Assistant (CNA) #1 reported to work for her 3-11 shift and upon hearing that a resident was not accounted for, showed the nurse a video she had taken of a man she saw walking next to Hwy 90 on her way to work. The Resident's girlfriend arrived at the facility approximately 3:00 pm and as soon as she saw the video, she and 3 CNAs jumped in the car to go get Resident #1. LPN #2 called the Residents responsible party (Power of Attorney (POA)) and DON. The DON called the ED, MD, and SSD. At 3:30 pm Resident returned to the facility. At 3:36pm the DON was notified the Resident was located .7 of a mile from the facility and safely returned to the facility. 3. On February 8, 2025, at 3:30 pm, Resident returned to facility. Once Resident #1 was back inside center, LPN #2, completed a head-to-toe body audit and no injuries were noted. Registered Nurse (RN) Supervisor #1 completed a head count of all residents, and all were accounted for. On February 8, 2025, at 4:15 pm, the Assistant Maintenance Director performed checks on all exterior doors and windows, along with the wander guard system. His findings determined that all doors were locked and while all alarms were functioning properly, the wander guard bracelet Resident #1 was wearing was not functioning properly. The resident was immediately placed on 1:1 supervision and a 24-hour door monitor put in place at front. The door monitor continued until the wander guard system was verified to function properly and the Quality Assurance monitoring begin (see bullet #8). The door monitor was discontinued on 02/10/2025. The door keypad codes were changed. 4. On February 8, 2025, RN #2/Unit Manager began educating staff on elopement wandering risk policy, missing resident policy, following care plans, abuse and neglect, and resident's rights. The Director of Social Services reassessed Resident #1 Brief Interview for Mental Status (BIMS), which had not changed and was noted to be 99, unable to determine. On February 8-10, 2025, wandering risk evaluation completed on all residents with no newly identified wandering risk. Elopement binders (identifying the 5 residents wearing wander guards) are located at both nurses' stations and up front. At 6:45 pm, an Ad hoc QAPI was held including the ED, DON, and MD to discuss incident and a plan of correction. 5. On Saturday, February 8, 2025, DON conducted interviews to learn of Resident #1's path. It was discovered that Resident #1 most likely exited the front door when a visitor entered the facility. Resident #1 confirmed by a positive head shake that he used the front door and answered yes, that he was trying to go home. 6. On Monday, February 10, 2025, at 2:30 pm, the incident was taken to a quality assurance performance improvement (QAPI) meeting, attended by, Executive Director, Director of Nursing, Infection Preventionist, Medical Director via phone, Director of Dietary Services, Maintenance Director, Minimum Data Set (MDS) LPN #2 and LPN #3. No further action needed. No changes made to policies. 7. On February 8, 2025, in-servicing began on Wandering/Missing Resident, Prevention of Abuse and Neglect, and door alarms policies, and included 3 RNs, 1 LPN and 5 CNAs. On February 9, 2025, in-service continued including 6 LPNs, 2 RNs and 8 CNAs. On February 10, 2025, in servicing continued including 6 LPNs, 11 CNAs, and 3 RNs and 4 ancillary staff. On February 11, 2025, 4 LPN, 9 ancillary staff, 4 RNs. No staff was allowed to work before receiving education. 15 CNAs, 1 RN. Education is on-going until it was 100% complete. Furthermore, the system will be check daily by maintenance staff and the devices will be checked for placement each shift and checked for functionality daily by nursing staff. The daily checks of the door systems and placement of the patient devices, as well as the q shift checks of functionality of the patient devices, will be monitored by DON for completion. (see bullet #8) 8. The following monitoring has been put in place beginning February 10, 2025, and the findings will be evaluated by the Quality Assurance and Improvement Committee. All residents that are assessed and care planned as a potential for elopement will be evaluated for significant change in condition for elopement using the elopement risk evaluation, evaluated quarterly for elopement using the elopement risk evaluation, ensure the care plan reflects elopement risk status and any interventions (i.e., wander guard), wander guard check placement every shift that it is present on the MAR without omissions, order for wander guard check for functionality daily is present on MAR without omissions, elopement books have a current face sheet, resident photograph and risk alert form, binders are in an easily accessible location, staff has been educated on the elopement policy, location of the binders and notification process regarding an possible missing resident, transmitter bands are replaced per manufacturers recommendations if signs of manipulation and/or integrity of the band is compromised, exit doors monitoring system functioning appropriately with supporting documentation, and wand used to test function is easily accessible to check the transmitter function.(once these monitoring task were initiated, we discontinued the door monitor) All the forementioned monitoring task will be conducted by the Director of Nursing enduring 3 times a week for 1 week, then 2 times a week for 2 weeks, then weekly for the next 2 months and then monthly. All results will be presented to the Quality Assurance Committee for evaluation and recommendations as necessary. The Quality Assurance Committee will continue to evaluate all monitoring for 90 days to monitor effectiveness and make changes as necessary. 9. All Corrective Actions were completed on February 9, 2025, and the Immediate Jeopardy was removed on February 10, 2025, prior to the State Agency's entrance on February 11, 2025. Validation: The SA validated on 2/13/25, through interview and record review, that all corrective actions had been implemented as of 2/9/25, and the facility was in compliance as of 2/10/25, prior to the SA's entrance on 2/11/25.
Apr 2024 8 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Incontinence Care (Tag F0690)

A resident was harmed · This affected 1 resident

Based on observation, interviews, record review, and facility policy review, the facility failed to provide incontinence care in a timely manner for six (6) of 22 sampled residents and resulted in Res...

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Based on observation, interviews, record review, and facility policy review, the facility failed to provide incontinence care in a timely manner for six (6) of 22 sampled residents and resulted in Resident #57 having skin excoriations and Resident #55 free from wearing two (2) incontinence briefs with a current diagnosis of Urinary Tract Infection (UTI). (Residents #57, #55, #1, #8, #14, and #38) Findings include: Resident #57 On 4/15/24 at 10:00 AM, during an observation, staff were transferring Resident #57 from the bed to an electric wheelchair using a mechanical lift. On 4/15/24 at 4:00 PM, during an observation and interview, Resident #57 was in his electric wheelchair and stated that he had been up in his chair since 10:00 AM and the staff had not changed his brief since then. He explained that he usually wears two (2) incontinence briefs during the day to hold his urine because it takes several staff members to transfer him with the lift and to change him. On 4/15/24 at 4:15 PM, during an observation of incontinence care for Resident #57, Certified Nurse Assistants (CNAs) #3, # 4 and #5 assisted the resident to bed. The CNAs removed two (2) briefs that were saturated with urine and soiled with bowel movement (BM). The resident's perineal area and lower buttocks were red and excoriated. During an interview on 4/15/24 at 4:30 PM, with CNA # 3, CNA #4 and CNA # 5, they explained Resident #57 requested two (2) briefs on dayshift staff did not want to change him and get him back up. The CNAs said they normally assist the resident to bed around 9:00 PM, provide incontinence care, and use a barrier cream on his perineal area and buttocks. An observation on 4/16/24 at 1:00 AM of incontinence care with CNA #7, CNA #12, and CNA #13, revealed Resident #57's brief was saturated with urine. He had redness and excoriations to the perineal area and his lower buttocks had excoriated areas that were bleeding. During an interview on 4/16/24 at 1:30 AM with CNA #7, CNA # 12 and CNA #13 confirmed Resident #57 had excoriated areas and that the nurses had advised them to use a barrier cream. On 4/17/24 at 9:00 AM, during an interview with the Medical Director, he confirmed he had been made aware of the excoriations to Resident #57's perineal and buttock areas. The staff were in the process of transferring him to his wheelchair when he went to the resident's room to observe the areas and he was only able to see the redness and excoriations to the perineal area. He asked the wound care nurse to follow up with the excoriated areas. During an interview on 4/18/24 at 10:33 AM with the Director of Nursing (DON), she stated she was unaware Resident #57 had excoriated areas. A record review of the admission Record revealed the facility admitted Resident #57 on 8/2/23 and he had current diagnoses including Quadriplegia. A record review of the Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/20/24 revealed Resident #57 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated he was cognitively intact. Review of section GG revealed Resident #57 required substantial/maximal assistance with toileting hygiene. Resident #55 On 04/16/24 at 1:10 AM, during an observation and interview, Resident #55 was wearing two incontinence briefs. Licensed Practical Nurse (LPN) #2 confirmed he was wearing two briefs. Resident #55 reported sometimes the CNAs will put four (4) or five (5) briefs on him so they will not have to change him during the night. LPN #2 explained residents should not wear two briefs unless there is a specific care plan intervention to do so. She explained that wearing two briefs could cause skin breakdown and moisture associated skin damage. The CNAs should round every two hours to check on the residents, but she did not check behind them to be sure they were completing their rounds. At 1:45 AM on 04/16/24, during an interview with CNA #8, she explained she had not checked on Resident #55 this shift and the 3-11 must have applied two briefs to the resident. She reported she usually started her rounds at 12 AM but had not checked Resident #55 yet. On 04/17/24 at 11:30 AM, during an interview with Registered Nurse #2/Infection Preventionist Nurse, she explained that being left in a soiled brief for long periods of time increased the risk for UTIs and skin breakdown. Record review of the admission Record revealed the facility admitted Resident #55 on 9/1/22 and had current diagnoses including Hemiplegia and Hemiparesis Following Unspecified Cerebrovascular Disease. Record review of the Quarterly MDS with an ARD of 03/29/24 revealed Resident #55 had a BIMS score of 15, which indicated he was cognitively intact. Section GG revealed he required total dependence for toileting hygiene and Section H revealed he was always incontinent of bowel and bladder. Record review of the Order Summary Report with active orders as of 04/16/24, revealed Resident #55 had a Physician's Order, dated 4/12/24, for Bactrim DS (an oral antibiotic) for UTI until 4/26/24. Further review revealed a Physician's Order, dated 4/4/24, for Macrobid (an oral antibiotic) for acute cystitis (bladder infection) with hematuria (blood in the urine). Resident #1 On 04/15/24 at 12:17 PM, during an observation and interview, Resident #1's call light was lit up and sounding. CNA #2 went into the resident's room, explained that it would be a minute because the staff were passing meals trays, and turned the light off. There were two (2) nurses sitting at the nurse's station and there were no meal trays observed on the hall. CNA #2 explained it was the policy of the facility not to change residents while meal trays were being passed out on the floor. At 12:30 PM on 04/15/24, during an observation and interview, Resident #1 was eating lunch and he stated that he needed to be changed. At 1:15 PM on 04/15/24, during an observation and interview, Resident #1 was sitting in his wheelchair in his room and reported that he had not been changed. On 04/15/24 at 01:25 PM, during an observation and interview, Resident #1 left his room and went down the hallway. CNA #10 explained no one had told her that Resident #1 requested to be changed. A record review of the admission Record revealed the facility admitted Resident #1 on 12/01/2014 and he had current medical diagnoses including Hemiplegia and Hemiparesis Following Cerebral Infarction. A record review of the Annual MDS with an ARD of 01/16/24 revealed Resident #1 had a BIMS score of 15, which indicated he was cognitively intact. Section GG revealed he required maximal assistance for toileting hygiene and Section H revealed he was frequently incontinent of bowel and bladder. Resident #8 On 04/16/24 at 1:15 AM, during an observation and interview, Resident #8 was wearing two (2) incontinence briefs that were wet with urine. LPN #2 explained there should be no residents wearing two briefs at any time unless the resident has been care planned to have them. LPN #2 stated that residents wearing two incontinence briefs could cause skin breakdown or infection. On 04/16/24 at 1:45 AM, during an interview with CNA #8, she explained she had not checked on Resident #1 since the beginning of her shift at 11 PM and the double briefs must have come from the 3-11 shift. She stated she usually started her rounds at 12 AM, but she must have forgotten to check on Resident #1. Record review of the admission Record revealed the facility admitted Resident #8 on 1/15/20 and had current diagnoses including Acute on Chronic Systolic (Congestive) Heart Failure. Record review of the Quarterly MDS with an ARD of 3/6/24 revealed Resident #8 had a BIMS score of 00, which indicated his cognition was severely impaired. Section GG revealed he required maximal assistance with toileting hygiene and Section H revealed he was always incontinent of bowel and bladder. Resident #14 On 04/16/24 at 1:05 AM, during an observation and interview, Resident #14's brief was torn off and there was BM noted on the resident. The incontinence pad underneath the resident had a brown ring. CNA #8 reported it was not unusual for the resident to tear off the brief and explained that she completed rounds on the residents at 12 AM, 2AM, 4 AM, and 6 AM. CNA #8 stated that she did not think she had checked Resident #14's brief earlier because the resident was asleep. She confirmed there was a brown ring noted to the incontinence pad and that Resident #14 had not been changed for a long period of time. On 04/16/24 at 1:23 AM, during an interview with LPN #2, she explained that when there was a brown ring on a resident's incontinent pad, then the resident had not been changed for a long period of time. She said the CNAs should complete rounds on the residents every two (2) hours, but she did not check behind the CNAs. A record review of the admission Record revealed the facility admitted Resident #14 on 9/3/13 with current medical diagnoses including Hemiplegia and Hemiparesis Following Cerebral Infarction. A record review of the Quarterly MDS with an ARD of 3/18/24 revealed Resident #14 had a BIMS score of 00, which indicated her cognition was severely impaired. Section GG revealed she required maximal assistance for toileting hygiene and Section H revealed she was always incontinent of bowel and bladder. Resident #38 During an observation on 4/15/24 at 12:17 PM, Resident #38's call light was on and Certified Nurse Aide (CNA) #2 walked into the resident's room, explained to the resident that it would be a minute because she was passing out meal trays, and exited the room. There were no meal trays being served on the hall. During an observation and interview on 4/15/24 at 1:10 PM, Resident #38 was lying in bed and there was a strong odor in the room. Resident #38 explained her brief was soiled before lunch and she had asked the staff to change her. She stated the staff told her that she had to wait because the lunch trays were being passed out. During an observation and interview on 4/15/24 at 1:35 PM, Resident #38 reported to CNA #10 and CNA #1 that she had been sitting in a soiled brief for over an hour. Both reported they were not aware she needed assistance before lunch trays were served. During incontinence care, there was a dark brown ring on the incontinence pad and the resident's brief was heavily soiled. During an interview on 4/15/24 at 2:35 PM, CNA #2 explained she did not tell anyone that Resident #38 had requested to have her brief changed because she had forgotten. On 04/16/24 at 1:20 AM, during an interview and observation, Resident #38 reported that she had not been changed all night. LPN #2 confirmed Resident #38's brief was wet and soiled. A record review of the admission Record revealed the facility admitted Resident #38 on 1/12/21 with current diagnoses including Spinal Stenosis. A record review of the Quarterly MDS with an ARD of 3/13/24, revealed Resident #38 had a BIMS score of 14, which indicated she was cognitively intact. During an interview with the Director of Nursing (DON), on 04/16/24 at 4:00 PM, she explained she was unaware that staff were applying two incontinence briefs on the residents. She reported that no residents should wear two briefs and she expected the staff to follow the standards of care for all residents. She explained there were enough staff on the units to assist with resident care if the CNAs were busy. She expected staff to keep residents from having to wait for long periods of time to receive assistance with incontinence care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, interviews, record review, and facility policy review, the facility failed to ensure a resident's right for a dignified dining experience when the staff did not provide incontine...

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Based on observation, interviews, record review, and facility policy review, the facility failed to ensure a resident's right for a dignified dining experience when the staff did not provide incontinence care for a resident which resulted in odors in the resident's room, causing the meal to be unappetizing, for one (1) of 22 sampled residents. Resident #38 Findings include: A review of the facility's policy Resident's Rights and Responsibilities, effective 01/07 revealed .Each nursing facility resident has a right to a dignified existence .A facility must protect and promote the rights of each resident . On 4/15/24 at 12:17 PM, during an observation in the hallway, Resident #38's call light was lit up above the door. Certified Nurse Aide (CNA) #2 walked into the resident's room, explained to the resident that it would be a minute because she was passing out meal trays, and she exited the room. There were no meal trays being served on the hall at that time. On 4/15/24 at 1:10 PM, during an interview and observation, Resident #38 was lying in bed. There was a strong odor in the room. Resident #38 explained her brief was soiled before lunch and she had asked the staff to change her. She stated the staff told her that she had to wait because the lunch trays were being passed out. She said she had to eat her lunch while wearing a soiled brief and she was uncomfortable with the odor. On 4/15/24 at 1:35 PM, in an interview and observation of Resident #38, CNA #10 and CNA #1 came into the resident's room to check on her. The resident reported to both to the CNAs that she had been sitting in a soiled brief for over an hour and had to eat lunch while she was dirty. Both reported they were not aware that the resident needed assistance before lunch trays were served. Resident #38 expressed to both CNAs that she wanted to be changed. During the incontinence care, there was a dark brown ring on the incontinence pad and the resident's brief was heavily soiled. On 4/15/24 at 2:35 PM, during an interview with CNA #2, she explained that she did not tell anyone that Resident #38 had requested and needed to have her brief changed because she had forgotten. On 04/16/24 at 4:00 PM, during an interview with the Director of Nursing (DON), she explained that any staff member, including a CNA or a nurse, could assist with changing a resident and expressed that it was not acceptable for a resident to have to wear a soiled brief while eating lunch or any other time for a long period of time. She explained she expected the staff to assist the residents when they request it and to provide care every two (2) hours and as needed. On 04/18/24 at 3:30 PM, during an interview with the Administrator, he explained he expected all staff to do their job and to treat residents with dignity and respect. He would expect staff to never allow a resident to stay in a soiled brief during lunch. A record review of the admission Record revealed the facility admitted Resident #38 on 1/12/21 with current diagnoses including Spinal Stenosis. A record review of the Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 3/13/24, revealed Resident #38 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated she was cognitively intact.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on interviews, record reviews, and facility policy review, the facility failed to develop care plan interventions for a resident with a Urinary Tract Infection (UTI) (Resident #55) and for a res...

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Based on interviews, record reviews, and facility policy review, the facility failed to develop care plan interventions for a resident with a Urinary Tract Infection (UTI) (Resident #55) and for a resident with Substance Use Disorder (SUD) (Resident #57), and failed to implement a care plan intervention related to a low air loss mattress (Resident #261) for three (3) of 22 resident care plans reviewed. Findings include: A record review of the facility's policy Plans of Care with revision date 09/25/17 revealed . An individual person-centered plan of care will be established by the interdisciplinary team (IDT) with the resident and/or resident representative (s) to the extent practicable and updated in accordance with state and federal requirements . Resident #55 On 4/15/24 at 10:55 AM, during an interview, Resident #55 explained he had a UTI and was taking medication for the UTI. Record review of the admission Record revealed the facility admitted Resident #55 on 9/1/22 and had current diagnoses including Hemiplegia and Hemiparesis following Unspecified Cerebrovascular Disease. Record review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/29/24 revealed Resident #55 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated he was cognitively intact. Section GG revealed he required total dependence for toileting hygiene and Section H revealed he was always incontinent of bowel and bladder Record review of the Order Summary Report with active orders as of 04/16/24, revealed Resident #55 had a Physician's Order, dated 4/12/24, for Bactrim DS (an oral antibiotic) for UTI until 4/26/24. Further review revealed a Physician's Order, dated 4/4/24, for Macrobid (an oral antibiotic) for acute cystitis (bladder infection) with hematuria (blood in the urine). Record review of Resident #55's Comprehensive Care Plan revealed there was no care plan with interventions developed related to the diagnosis of UTI. At 03:00 PM on 4/17/24, during an interview and review of the comprehensive care plan, the Director of Nursing (DON) confirmed Resident #55 did not have a care plan in place for UTI and that care plans should be updated when new physician orders are received. The care plan should remain in place until the issue is resolved. She stated she expected care plans to be developed to ensure residents are receiving proper care. On 04/17/24 at 3:45 PM, during an interview with Licensed Practical Nurse (LPN) #1, she stated she was responsible for resident care plans. She confirmed there was no care plan developed for Resident #55 related to his UTI and she confirmed he was currently taking antibiotic medication related to UTI. She explained the purpose of the care plan was for staff to know how to take care of the residents and she expected the staff to follow all resident care plans. Resident #57 On 4/16/24 at 9:00 AM, an interview with Resident #57's family member revealed Resident #57 had a history of alcohol abuse since he had an accident which caused him to become paralyzed from the waist down. The family member commented that the resident has been drinking more lately and felt as if he needed some help with substance abuse. The family member stated the facility had not recommended any programs or behavioral health services related to SUD. During an interview on 4/16/24 at 10:00 AM, with License Practical Nurse (LPN) #2 states, she explained that she was the care plan nurse. She confirmed Resident #57 had an alcohol abuse problem and the facility had not developed a care plan or had thought about putting interventions into place to assist the resident with SUD. A record review of the admission Record revealed the facility admitted Resident #57 on 8/2/23 with current diagnoses including Quadriplegia and Unspecified Injury at C1 Level of Cervical Spinal Cord. A record review of the Annual MDS with an ARD of 3/20/24 revealed Resident #57 had a BIMS score of 15, which indicated he was cognitively Intact. A review of the medical record for Resident #57 revealed there was no comprehensive care plan developed with interventions related to Substance Use Disorder (SUD). Resident #261 Record review of the comprehensive care plan for Resident #261 with an initiation date of 12/08/23, revealed a Focus (Proper Name) has self-care deficits r/t (related to) needs assistance .Intervention/Tasks .THERAPEUTIC MATTRASS (mattress) . On 4/16/24 at 1:00 PM, in an interview with a family member of Resident #261, she explained she attended a care plan meeting with the facility and the Medical Doctor (MD) apologized to her during the meeting because the Resident #261 was moved from the skilled unit to the long term care (LTC) unit in January of 2024 and the facility did not move his air mattress to the new bed. On 4/17/24 at 10:00 AM, in an interview with the Director of Nursing (DON), she confirmed that when Resident #261 moved from the skilled unit to the LTC unit, the low air loss mattress that was ordered for him was not moved to his new bed. Record review of the admission Record revealed the facility admitted Resident #261 on 9/26/23 with current diagnosis including Injury of Cervical Spinal Cord. Record review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/2/2024 revealed Resident #261 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated he was cognitively intact.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on interviews, record review, and facility policy review, the facility failed to ensure a Pressure Ulcer (PU) intervention related to an air mattress was continued after a room change for one (1...

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Based on interviews, record review, and facility policy review, the facility failed to ensure a Pressure Ulcer (PU) intervention related to an air mattress was continued after a room change for one (1) of three (3) residents reviewed for PUs. Resident #261 Findings include: Review of the facility's policy, Skin and Wound revised 1/24/22, revealed, .To provide a system for identifying risk, and implementing resident centered interventions to promote skin health, prevention and healing of pressure injuries .Process .Pressure Injury Mitigation Strategies .Develop resident centered interventions based on resident risk factors . Record review of the Braden Scale dated 10/17/23, revealed Resident #261 had a score of 17, which indicated he was at risk for PUs. Record review of the Order Summary Report revealed Resident #261 had a Physician's Order, dated 10/26/2023 for a low air loss mattress. During an interview on 4/16/24 at 1:00 PM, with a family member of Resident #261, she explained she attended a care plan meeting with the facility and the Medical Doctor (MD) apologized to her during the meeting because the Resident #261 was moved from the skilled unit to the long term care (LTC) unit in January of 2024 and the facility did not move his air mattress to the new bed. Resident #261 was sent to the hospital emergency room due to abnormal laboratory findings and she had the resident admitted to another facility after the hospital stay. During an interview on 4/17/24 at 9:00 AM with the MD, he confirmed that he had apologized to Resident #261's family member during a care plan meeting because the facility did not ensure the low air loss mattress that was ordered for the resident was moved to his new bed when he was moved from the skilled unit to the LTC unit. During an interview on 4/17/24 at 10:00 AM with the Director of Nursing (DON), she confirmed that when Resident #261 moved from the skilled unit to the LTC unit, the low air loss mattress that was ordered for him was not moved to his new bed. Record review of the admission Record revealed the facility admitted Resident #261 on 9/26/23 with current diagnosis including Injury of Cervical Spinal Cord. Record review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/2/2024 revealed Resident #261 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated he was cognitively intact.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on interviews and record review the facility failed to ensure a resident's safety by not assessing for the risk of substance use and not developing interventions for a resident with known substa...

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Based on interviews and record review the facility failed to ensure a resident's safety by not assessing for the risk of substance use and not developing interventions for a resident with known substance use disorder (SUD) for one (1) of 22 sampled residents. (Resident # 57) Findings include: During an interview on 4/15/24 at 1:00 PM, Resident #57 stated that he frequently signed himself out of the facility to visit a friend that lived down the street. He confirmed he used his electric wheelchair to travel beside the road to his friend's home. He commented that the facility was trying to discharge him from the facility because he enjoyed visiting his friends outside of the facility. The resident confirmed he would drink a couple of beers while visiting his friends sometimes but denied bringing alcohol or tobacco back into the facility. During an interview on 4/16/24 at 9:00 AM, Resident #57's family member revealed Resident #57 had a history of alcohol abuse since he had an accident which caused him to become paralyzed from the waist down. The family member commented that the resident has been drinking more lately and felt as if he needed some help with substance abuse. The family member stated the facility had not recommended any programs or behavioral health services related to SUD. On 4/16/24 at 10:00 AM, during an interview with License Practical Nurse (LPN) #2 states, she explained that she was the care plan nurse. She confirmed Resident #57 had an alcohol abuse problem and the facility had not developed a care plan or had thought about putting interventions into place to assist the resident with SUD. During an interview on 4/16/24 at 11:00 AM with the Director of Nursing (DON), she stated Resident #57 enjoyed leaving the facility two or three times a week on his electric scooter. The DON confirmed that he signed himself out and traveled along the side of the highway and visited his friends. During these visits, he would drink alcohol and returned to the facility impaired. The DON explained that because the resident was cognitively intact, he could make his own decisions. The DON stated Resident #57 brought alcohol and tobacco products back into the facility when he returned and would give tobacco products to the other residents. The DON confirmed the facility has not assessed or developed interventions related to the resident's alcohol abuse. The DON also stated the resident has been seen by behavioral health services previously, but those visits were not related to substance use disorder. In an interview on 4/17/24 at 2:00 PM with the Medical Director (MD), he confirmed Resident #57 should be referred to a program because he needed help dealing with alcohol abuse. The MD stated the facility did not have interventions in place to assist the resident with his behavior. A record review of the admission Record revealed the facility admitted Resident #57 on 8/2/23 with current diagnoses including Quadriplegia and Unspecified Injury at C1 Level of Cervical Spinal Cord. A record review of the Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/20/24 revealed Resident #57 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated he was cognitively Intact.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0865 (Tag F0865)

Could have caused harm · This affected 1 resident

Based on staff interview, record review, and facility policy review, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to ensure the program was sustained during tra...

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Based on staff interview, record review, and facility policy review, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to ensure the program was sustained during transitions in leadership and failed to maintain implemented procedures and monitor the interventions the committee put into place in April 2022. This was for two (2) recited deficiencies originally cited in April 2022 on an annual recertification survey. The deficiencies were in the area of residents' rights and wounds. The facility's continued failure during two surveys shows a pattern of the facility's inability to sustain an effective QAPI Committee for two (2) of eight (8) deficient practice citations. Findings Include: A record review of the facility's policy, Quality Assurance Performance Improvement Program (QAPI), with a revision date of 10/24/2022, revealed, Policy: The Center and organization has a comprehensive, data-driven Quality Assurance Performance Improvement Program that focuses on indicators of the outcomes of care and quality of life .Program Design and Scope .Systematic Analysis and Action: The center will ensure systems and actions are in place to improve performance. 11. The Center will establish and utilize a systematic approach to identify underlying causes of problems .12. The center will develop corrective actions based on the information gathered and review effectiveness of the actions . F550: Based on observation, interviews, record review, and facility policy review, the facility failed to ensure a resident's right for a dignified dining experience when the staff did not provide incontinence care for a resident which resulted in odors in the resident's room, causing the meal to be unappetizing, for one (1) of 22 sampled residents. Resident #38 F686: Based on interviews, record review, and facility policy review, the facility failed to ensure a Pressure Ulcer (PU) intervention related to an air mattress was continued after a room change for one (1) of three (3) residents reviewed for PUs. Resident #261 A record review of the Statement of Deficiencies and Plan of Correction (Form 2567) from the previous annual survey in April 2022, revealed F550 was cited due to not covering a resident during incontinence/catheter care and F686 was cited regarding failure to provide wound care within professional standards. On 04/18/24 at 3:40 PM, an interview with the facility's Administrator, he stated he was not working for the company at the time of the recertification survey that occurred in April 2022. The Administrator confirmed he had reviewed the Form 2567 and was aware of the facility's previous citations.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, staff interview and facility policy review, the facility failed to prevent the possible spread of infection as evidenced by a nurse touching medications with her bare hand and Ce...

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Based on observation, staff interview and facility policy review, the facility failed to prevent the possible spread of infection as evidenced by a nurse touching medications with her bare hand and Certified Nursing Assistants (CNAs) discarding soiled linens and briefs on the floor for three (3) of nine (9) medication and incontinence care observations. Findings include: Medication Administration Review of the facility's policy Medication- Oral Administration Of, revised 8/15/2019, revealed, Procedure .Refrain from touching powders, capsules, or pills with hands . On 04/16/24 at 8:59 AM, during a medication administration observation, Registered Nurse (RN) #3 placed a resident's pill into her ungloved hand and placed it in a medication cup. On 04/16/24 at 10:59 AM, during an interview with RN #3, she confirmed she had placed a resident's pill in her ungloved hand and then put it in a medication cup because it was easier that way. She said she knew that it was not right, and it was not the way she was trained to administer medications. She stated it was a break in infection control. On 04/17/24 at 9:45 AM during an interview with RN #2/Infection Preventionist, she revealed the facility policy on medication administration specifically speaks to not touching medications with your hands. Incontinence Care Review of the facility's policy Perineal Care, revised 9/5/17 revealed . Procedure . dispose of linen . On 4/16/24 at 1:05 AM, in an observation of incontinence care for Resident #14, CNA #8 removed a soiled brief, incontinence pad, and linens and placed them directly on the floor, without placing them in a bag. After CNA #8 completed the care, she went to retrieve a bag, and then placed all the soiled items from the floor into a bag and placed them in the dirty linen room. At 1:25 AM on 4/16/24, in an observation of incontinence care for Resident #38, CNA #8 was assisted by CNA #9. CNA #8 removed a soiled brief and discarded it directly onto the floor and not in a bag. After she completed the care, CNA #8 retrieved a bag and placed the dirty brief in a bag and placed it in the trash. At 1:35 AM on 4/16/24, during an interview with Licensed Practical Nurse (LPN) #2, she explained that dirty or soiled linens and briefs should not be placed directly onto the floor and should be contained in a garbage bag to maintain proper infection control. On 04/16/24 at 1:40 AM, during an interview with CNA #8, she confirmed she discarded dirty linens and briefs on the floor when providing care for Resident #14 and Resident #38. She explained she should have placed all the dirty linen in a bag while, but she got nervous and tried to hurry up and clean the residents. On 04/16/24 at 4:00 PM, during an interview with the Director of Nursing (DON), she explained she was informed of the dirty linen being placed on the floor during care and the CNA received disciplinary action. She reported that CNA #8 had been trained and had competency skills check off related to incontinence care and infection control. The DON stated that she expected the staff to follow standard practices related to infection control. On 04/17/24 at 11:30 AM, during an interview with Registered Nurse #2/Infection Preventionist Nurse, she explained that discarding soiled briefs and linens directly onto the floor was an infection control issue and even though the CNA and picked up the soiled items from the floor, the concerns were still present on the floor.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Staffing Data (Tag F0851)

Could have caused harm · This affected most or all residents

Based on staff interview, record review, and facility policy review, the facility failed to accurately submit direct care staffing information based on payroll data to the Centers for Medicare and Med...

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Based on staff interview, record review, and facility policy review, the facility failed to accurately submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid (CMS) as required for Quarter 1 of Fiscal Year (FY) 2023 (October - December 2023) for one (1) of five (5) quarters reviewed. Findings include: Record review of facility's policy Staffing Requirements, effective 11/30/2014, revealed, .Purpose .To provide a sufficient number of employees . A review of the Payroll Based Journal (PBJ) Staffing Data report from the Certification and Survey Provider Enhanced Reports (CASPER) database for FY Quarter 1 (October 1-December 31) revealed the Metric of Excessively Low Weekend Staffing was triggered related to .Submitted Weekend Staffing is excessively low. Record review of the facility PBJ Data entry report for October, November, and December of 2023 revealed PBJ Salaried Employee Hour Adjustments occurred for the Minimum Data Set (MDS) Staff RN and the adjustments did not occur on weekends or for any other facility salaried employees. On 4/16/24 at 2:48 PM, the Human Resource Coordinator explained the corporate office was responsible for submitting PBJ staffing data for all the facilities in the corporation and she was unaware the PBJ staffing information was inaccurate until she had reviewed the audit spreadsheet provided by the corporate office. She stated the PBJ submitted as per the audit spreadsheet did not reflect the salaried employees who had worked hourly on the weekends. She confirmed the data submitted in the first quarter of FY 2024 was not accurate because the facility utilized salary staff on weekends for coverage and this inaccuracy in reporting led to excessively low weekend staffing being triggered. She confirmed that she would not have known this information since she received no feedback of the reported information. During an interview on 4/16/24 at 2:48 PM, with Licensed Practical Nurse (LPN) #4, she stated that she was unaware the facility failed to electronically submit PBJ staffing data to CMS accurately in the first quarter of FY 2024. She confirmed that she was responsible for making the staffing schedules and during October, November, and December of 2023, salaried staff had helped to cover the schedule. The Administrator stated in an interview on 04/18/24 at 1:51 PM, that he was not aware that the facility failed to electronically submit PBJ staffing data to CMS accurately in the first quarter of FY 2024. The Administrator stated that the corporate office was responsible for submitting the PBJ staffing data for all the facilities in the corporation. He confirmed that he was knowledgeable of the importance of accurately reporting PBJ information to CMS and that it was ultimately the responsibility of the facility to ensure accuracy.
Apr 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and facility policy review the facility failed to ensure residents were free from abuse for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and facility policy review the facility failed to ensure residents were free from abuse for one (1) of four (4) sampled residents. Resident #1 Findings include: A review of the facility's policy, Abuse, Neglect, Exploitation & Misappropriation, revised 11/16/22, revealed .Policy: It is inherent in the nature and dignity of each resident at the center that he/she be afforded basic human rights, including the right to be free from abuse, neglect, mistreatment .Employees of the center are charged with a continuing obligation to treat residents so they are free from abuse, neglect, mistreatment .No employee may at any time commit an act of physical, psychological, or emotional abuse . A record review of the facility's Verification of Investigation revealed, .On 2/18/23 at approximately 4:45 pm, (Proper Name of Resident #1) was upset, wanting a cup of coffee. He approached (Proper Name of Registered Nurse [RN] #1) yelling and asking why he couldn't get a cup of coffee .(Proper Name of Certified Nurse Aide [CNA] #1) was walking by and approached them and began to talk with them .(Proper Name of RN #1) while in the dining room heard yelling, went to the lobby area to see (Proper Name of Resident #1) and (Proper Name of CNA #1) exchanging words with each other .Before (Proper Name of RN #1) could reach them, (Proper Name of CNA #1) and (Proper Name of Resident #1) both had a hold of his cane, neither wanting to let go of it .(Proper Name of CNA #1) stated ., he tried to hit me, he tried to hit me and lost it .He tried to hit me with his cane and I tried to take it from him . A record review of the handwritten statement signed by RN #1, dated 2/18/23, revealed, .I then heard arguing when I got to the lobby the resident and (Proper Name of CNA #1) were arguing .Next thing I knew, before I could get to them they both had their hands on his cane neither wanting to let go. (Proper Name of CNA #1) lifted him (Resident #1) off the bench with the cane and pulled him across the hallway to doorway of bathroom. I called the police immediately . Record review of a handwritten statement dated 2/18/23 from Resident #1 and taken by the Director of Nursing (DON) revealed, .Before dinner time, I went to the kitchen and asked for a cup of coffee. The kitchen staff told me they couldn't give any and that they weren't allowed to unless there was staff in the dining room. I got upset and did yell at them. There were 5 people in the dining room with coffee cups in front of them so I don't know why I couldn't have any coffee .I spoke to a nurse and a CNA that said they would get me some. Then this lady approached me in the lobby, she was a CNA. She told me my mother was a whore. We did have words back and forth. I raised my cane in front of my face and she grabbed it. I wasn't letting go of it. Its my cane. We tussled with the cane across to the other side of the hall. She let go and I got it back. I did tell her don't' disrespect me, I'm [AGE] years old .She went outside, then the policeman came and talked to me. She didn't hurt me or anything. She just disrespected me . On 4/17/23 at 7:49 AM, an interview with RN #1 revealed that on 2/18/23 at 5:06 PM, Resident #1 was upset initially because the kitchen staff would not provide him with coffee. RN #1 stated she immediately went and got him a cup of coffee and he seemed to calm down. She said she then heard CNA #1 tell Resident #1, The kitchen does not work for you and they started arguing with each other. CNA #1 grabbed the resident's cane, and they began struggling over it. RN #1 explained that she brought Resident #1 into the dining room to calm him down. She said she then called 911 because she was scared and it bothered her, and she also notified the DON. On 4/17/23 at 8:15 AM, an interview with the Director of Nursing (DON) revealed she was aware of the event that occurred on 2/18/23 regarding Resident #1 and CNA #1. She explained that CNA #1 was immediately suspended, pending the investigation. Following the investigation, the CNA was subsequently terminated from employment on 2/24/23 for violation of the facility policy regarding unprofessional conduct. The DON stated that she expected the staff in the facility to not get in any type of verbal altercation with a resident. On 4/17/23 at 10:08 AM, an interview with RN #2 confirmed that on 2/18/23, she heard CNA #1 and Resident #1 yelling at each other. She explained that Resident #1 was using racial slurs, and CNA #1 yelled at him. She said the incident lasted almost 15 minutes. When the police arrived at the facility, then the resident and CNA #1 calmed down and CNA #1 clocked out. On 4/18/23 at 12:00 PM, an interview with the Administrator revealed that it was her expectation for staff at the facility not to get into any type of verbal altercation with any resident. She stated it is the facility policy to treat all residents with respect and dignity and that Resident #1 may have insulted CNA #1, but staff should not engage in any type of verbal altercation with residents. The Administrator advised that she was notified following the incident, and CNA #1 was immediately suspended pending investigation and was terminated. Record review of the admission Record revealed Resident #1 was admitted by the facility on 1/31/22 and had diagnoses including Type 2 Diabetes Mellitus without Complications and Bipolar Disorder. Record review of the facility's .BIMS (Brief Interview for Mental Status) document, dated 4/6/23, revealed Resident #1 was cognitively intact.
Apr 2022 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, interviews, record review and facility policy review the facility failed to treat a resident in a dignified manner by not covering the resident during incontinence/catheter care ...

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Based on observation, interviews, record review and facility policy review the facility failed to treat a resident in a dignified manner by not covering the resident during incontinence/catheter care for one (1) of eight (8) care observations. (Resident #77) Review of the facility's Policies and Procedures with the Subject of Perineal Care with a revised date of 9/5/2017 revealed, Procedure .Remove necessary clothing .Wash, rinse and dry the skin, being certain to expose all skin surfaces which are soiled . On 04/26/22 at10:07 AM, the State Agency (SA) observed incontinent/catheter care with Certified Nursing Assistant (CNA) #8 for Resident #77. Her husband remained in the room for the procedure. CNA #8 pulled the residents gown up, pulled the cover down, and exposed her perineal area. CNA #8 then went to the sink and filled the water basin, leaving the resident exposed. Resident #77 pulled her gown back down to cover herself. CNA #8 then returned to the resident to perform incontinent/catheter care. CNA #8 pulled the gown up and asked the resident to open her legs. CNA #8 cleansed the catheter tubing by anchoring the tip of the tube near the meatus and wiped the resident from front to back. CNA #8 then turned the resident over and wiped from front to back with the resident uncovered. During an interview on 04/26/22 at 10:30 AM, with Resident #77, she confirmed she did not feel comfortable with her body being exposed. She explained that it is hard to be comfortable with people looking at her private area and that is why she had pulled her gown down while the CNA was filling the wash basin. She thought it would cause a problem if she had spoken up about her discomfort. During an interview on 4/26/22 at 11:00 AM, with CNA #8, he confirmed that he failed to cover Resident #77 perineal area during care and left her exposed while filling the wash basin. He verified that he should have covered the resident, but because he was nervous and not thinking straight, he did not realize it until he had completed the care. During an interview on 04/26/22 at 03:07 PM, with the Director of Nursing (DON), she confirmed that CNA #8 failed to follow the facility's policy by leaving Resident #77 exposed during care. The DON said CNA #8 should have covered the resident and only exposed the part that was being cleaned. Record review of the Resident #77's admission Record revealed the facility admitted her 3/24/22 with diagnoses that included Encounter for Othe Orthopedic Aftercare, Presence of Left Artificial Hip Joint, and Displaced Fracture of Epiphysis of the Left Femur. Record review of the Comprehensive Minimum Data Set (MDS) with the Assessment Reference Date (ARD) of 03/31/22 revealed Resident #77 had a Brief Interview of Mental Status (BIMS) of 14 that indicated Resident #77 is cognitively intact. Review of the facility's In-Service Sign-in Sheet dated 1/26/2022 with Topic listed as State Regulations, Privacy and Dignity revealed CNA #8's signature which indicted he received training related to privacy and dignity.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected 1 resident

Based on interview, record review and facility policy review, the facility failed to resolve a resident's grievance regarding personal property for one (1) of three (3) residents reviewed for misappro...

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Based on interview, record review and facility policy review, the facility failed to resolve a resident's grievance regarding personal property for one (1) of three (3) residents reviewed for misappropriation of property. Resident #20. Record review of the facility's Clinical Guideline - Complaint/Grievance with a revision date of 8/9/2018, revealed, .Purpose: To support each resident's right to voice grievances; resulting in a follow-up and resolution while keeping the resident apprised of its progress toward resolution .Process . The grievance follow-up should be completed in a reasonable time frame; this should not exceed 14 days . The individual voicing the grievance shall receive follow up communication with the resolution . Record review of Resident #20's admission Record revealed he was admitted by the facility initially on 7/30/21 and had a recent re-admission date of 1/11/22. He had diagnoses including Acute on Chronic Systolic (Congestive) Heart Failure, Essential Hypertension, and Acute Kidney failure. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/24/22 revealed Resident #20 had a Brief Interview of Mental Status BIMS) score of 15, which indicated he was cognitively intact. On 04/25/22 at 03:00 PM, in an interview with Resident #20, he stated that he was missing a ring. He described the Social Services Designee (SSD) and stated the missing ring was reported to her at the end of last year (2021). The resident stated the SSD did look for the ring but did not locate it. Record review of the facility's Grievance Log revealed an entry for Resident #20 which indicated the Date Grievance Received as 11/14/21, the Type of Grievance is indicated as Other, and the Date of the Incident and the Date Parties Informed of Findings is listed as 11/14/21. The Disposition Of Grievance is indicated as Resolved. The description of the nature of the grievance is listed as resident reported missing clothes and a ring. Record review of the facility's Grievance Investigation dated 11/14/21, revealed the name of the resident was not indicated on the report. The description of the incident as provided by the resident stated, Resident stated he is missing clothes and a ring. He stated he may have lost the ring. Recommendations/corrective actions taken were indicated as SS (Social Services) called family p (after) reporting ring missing. Clothes were found in laundry p south activity. Some other rings were found in resident's suitcase. Son did not express concern of replacing missing ring. The investigation indicated that the grievance was resolved to the satisfaction of all concerned. The Date resident/individual received response of finding was listed as 11/14/21. The Time was blank. On 04/28/22 at 02:46 PM, in an interview with Social Services (SS) stated Resident #20 had told her he was missing a gold ring. She stated she phoned the resident's son, and the son was aware of the missing ring. She stated the missing ring was reported to her and she reported it to the Administrator. On 4/28/22 at 03:18 PM, in an interview with Resident #20's son, he stated his dad had told him about his gold ring with diamonds that was missing. The son described the ring as being gold and had diamonds from one corner to the other corner. He confirmed he had spoken with the SSD about the missing ring, and he was told the SSD would keep a look out for it. He stated he initiated the phone call to the SSD; she did not initiate the call and she never responded to let him know the outcome or if the issue was resolved or not. He stated he lives several states away and felt like there was nothing he could do about his dad's missing items. On 4/28/22 at 03:34 PM, in an interview with the SSD, she stated she had marked the grievance as resolved on the grievance log because she did not think the resident's son was concerned about it. On 4/28/22 at 5:50 PM, in an interview with the Interim Administrator, she stated that she had spoken with Resident #20's son and his story and the SSD's story does not add up.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

Based on interviews, record review and facility policy review, the facility failed to thoroughly investigate a resident's allegation of misappropriation of personal property for one (1) of three (3) r...

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Based on interviews, record review and facility policy review, the facility failed to thoroughly investigate a resident's allegation of misappropriation of personal property for one (1) of three (3) residents reviewed for misappropriation of property. (Resident #20) Record review of the facility's policy, Protection of Resident's Personal Property, (undated) revealed, Policy .6. The Administrator or his/her designee will log the missing items, complete an investigation on all missing items and document results of findings .The Administrator will ensure that the resident/ responsible parties informed of the results of the investigation . On 04/25/22 at 03:00 PM, Resident #20 stated that he was missing a gold ring with three diamonds in it. He put his ring in the bedside nightstand in the drawer and the end of last year (2021) and it was gone when he went to look for it. He described the Social Services Designee (SSD) and said he had told her his ring was missing. He stated the ring was missing it was the end of last year. On 04/28/22 at 02:46 PM, in an interview with the SSD, she stated Resident #20 had told her he was missing a gold ring. She phoned the son, and the son was aware the ring was missing. She stated the missing ring was reported to her and she reported it to the Administrator. On 04/28/22 at 02:58 PM, in an interview with Resident #20 with the SSD present, Resident #20 stated he had a ring missing and the SSD had she looked for it and could not find the ring. On 4/28/22 at 3:05 PM, in an interview with Director of Nursing (DON), she stated she did not know about Resident #20 having any missing items. On 4/28/22 at 03:18 PM, in an interview with Resident #20's son, he stated his dad had told him about the gold ring with diamonds that was missing. He confirmed he had spoken with the SSD about the missing ring, and he was told the SSD would keep a look out for its. He clarified that he initiated the phone call to the SSD; she did not initiate the call and she never responded to let him know the outcome or if the issue was resolved or not. He stated he lives several states away and felt like there was nothing he could do about his dad's missing items. On 04/29/22 at 10:36 AM, in an interview with DON stated she became DON the last few days of January 2022 until the present. She said she does not know the policy on personal property but if an item is reported as missing, then she would have bought it up in the daily stand up meeting. She would have checked the resident's room and verify if the item was on the inventory sheet completed on admission. She would then take that information to the Administrator because the Administrator has the final say. On 04/29/22 11:04 AM, in an interview with Resident #20, he stated the ring was his pride and joy because his son bought it for him. He said it was valued at $1735.00 Record review of Resident #20's admission Record revealed he was admitted by the facility initially on 7/30/21 and had a recent admission date of 1/11/22. He had diagnoses including Acute on Chronic Systolic (Congestive) Heart Failure, Essential Hypertension, and Acute Kidney failure. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/24/22 revealed Resident #20 had a Brief Interview of Mental Status BIMS) score of 15, which indicated he was cognitively intact.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record review and facility policy review the facility failed to ensure residents who were depe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record review and facility policy review the facility failed to ensure residents who were dependent on staff for showering, shaving, and nail care received those services for five (5) of six (6) residents reviewed for Activities of Daily Living (ADLs) assistance. Resident #48, Resident #49, Resident #56, Resident #58, and Resident #60. Review of the faciality's Policies and Procedures with the Subject of Bathing/Showering, revised on 9/1/2017, revealed Policy: Assistance with showering and bathing will be provided at least twice a week and PRN to cleanse and refresh the resident. The resident shall be asked on admission to establish a frequency schedule for bathing. This schedule will take precedence over the twice a week and PRN cleansing . Review of the facility's Policies and Procedures with the Subject of Podiatry, revised on 8/24/2017 revealed, Policy: Podiatry consults are available to residents in need of services other than routine care. Procedure .The consulting podiatrist will complete the physician consultation form and/or podiatry assessment and return it to the charge nurse for filing in the medical record . Resident #48 On 4/25/22 at 2:37 PM, Resident #48 said he did not get a shower every week and the last shower he received was on 4/18/22. Prior to that, he went two (2) weeks without a shower. He has informed the staff that he is scheduled to receive a shower on first shift now, and not on second shift. Resident #48's hair was oily. On 4/26/22 at 02:12 PM, in an interview with Resident #48, he stated he should have received a shower yesterday on 4/25/22 but he did not get a shower. He is supposed to get showers on Monday, Wednesday, and Friday. Record review of Resident #48's admission Record revealed a readmission date of 2/17/22 and an original admission date of 10/11/18. He had diagnoses including Resident has diagnosis of Morbid Obesity and Congestive Heart Failure. Record review of the admission Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 2/24/22 revealed Resident #48 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated resident was cognitively intact. Record review of Resident #48's Edit Task report dated 4/29/22 with the Standard Task as Shower/Bath revealed the Task Schedule as Monday Wednesday Friday .Q(Every)Shift: *Days. Record review of Resident #48's Documentation Survey Report (V2) for Mar-22 revealed he did not receive a scheduled shower during March. On 3/8/22, it is recorded as 97 which means, Not Applicable. He received a bed bath, not a shower, on 3/8/22, 3/19/22, 3/22/22, and 3/25/22. Resident #48 should have received a shower on 3/2/22, 3/5/22, 3/10/22, 3/12/22, 3/15/22, 3/17/22, 3/26/22, 3/29/ss, and 3/31/22. Record review of Resident #48's Documentation Survey Report (V2) for Apr-22 revealed he did not receive a shower from April 1-14, 2022. He was scheduled to receive a shower on 4/2/22, 4/5/22, 4/7/22, 4/9/22, 4/12/22, and 4/14/22. He did not get a shower on 4/19/22, 4/23/22, and 4/26/22. On 4/28/22 at 3:40 PM, in an interview with the Director of Nursing (DON) she stated Resident #48 is scheduled for showers on Tuesday, Thursday, and Saturday. On 04/29/22 at 09:11 AM, in an interview with Resident #48, he stated he has never refused a bath. During a two-week period, he was offered a bed bath once in the last two weeks. He had reported his concerns with showering to the Social Services Designee (SSD) and was told he get a bath in 10 minutes. Shortly thereafter, the facility staff called him to the dining hall for a special meeting. He just wanted a shower on his scheduled days. On 4/29/22 at 09:42 AM, in an interview with the SSD, she stated Resident #48 did speak with her about not getting showers. She stated she completed a grievance, and he did receive a shower that day, so she resolved the grievance. His shower days were changed from the evening shift to the day shift per his request. He had not mentioned it to her again after that. On 4/29/22 10:29 AM, in an interview with the DON, she stated the nurse on the cart is responsible for making sure residents get their scheduled baths. She stated the nurse on the cart should follow up with CNA and the resident. If a resident refuses a shower, the nurse should document the refusal in the progress notes. Record review of the March and April progress notes for Resident #48 revealed there was no documentation related resident refusals of baths or showers. Resident #49 On 4/25/22 at 4:12 PM, the State Agency (SA) observed Resident #49 lying in bed with long facial hair and hair was greasy in appearance. He reported he does not know about his baths or showers. On 4/26/22 at 2:45 PM, the SA observed Resident #49 lying in bed. His hair appears greasy and dirty, and he had long facial hair. On 4/27/22 at 09:45 AM, during an interview with Certified Nurse Aide (CNA) #5, she explained she always tries to give her residents including Resident #49 a wash down/ bed bath every morning on here first round. She explained Resident #49 is scheduled for showers on the evening shift. She did not wash his hair this morning and she agreed that his hair was greasy. On 4/27/22 at 3:30 PM, during an interview with CNA #3, she reported that on some evenings, each CNA will have up to five (5) showers and not all showers are given. If all showers scheduled are not given, she tries to give the resident a bed bath. At 3:40 PM on 4/27/22, during an interview with CNA #6, she reported she does not know when Resident #49 receives his showers, but the facility has a bath schedule. She reported she will give Resident #49 a shower tonight due because his hair is greasy. A record review of Resident #49's admission Record revealed the facility initially admitted him on 2/28/2019 and he was readmitted resident on 1/15/2020 with the diagnoses of Other Specified Interstitial Pulmonary Disease and Chronic Obstructive Pulmonary Disease. A record review of Resident #49's Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/24/22 revealed a Brief Interview for Mental Status (BIMS) score of 8, which indicated he has moderate cognitive impairment. Resident #49 is dependent on staff for two-person assistance for transfers and total assistance for bathing. A record review of Resident #49's Documentation Survey Report (V2) for Mar-22 revealed he did not receive a shower on 3/12/22, 3/17/22, 3/22/22, 3/29/22, and 3/31/22. A record review of Resident #49's Documentation Survey Report (V2) for Apr-22 revealed he did not receive a shower on 4/5/22, 4/7/22, 4/9/22, 4/12/22, 4/14/22, 4/16/22, 4/23/22, and 4/26/22. A record review of the facility's North Wing Bath Schedule revealed Resident #49's room scheduled for baths on Tuesday, Thursday, and Saturday on 3-11 shift. Resident #56 On 4/25/22 at 1:57 PM, the State Agency (SA) and the Director of Nursing (DON) observed Resident #56 in his room. His right and left great toenails had a black discoloration and were long and jagged. The other toenails on the left and right foot were not discolored but were noted to be long and jagged. The 4th toe overlaps the 5th toe on his left foot. During an interview on 4/28/22 at 2:26 PM, with the DON, she confirmed Resident #56's great toenails were long, discolored, and jagged. The DON said the resident could get her toenails caught in the covers, in her clothes or anything that could cause infection or serious pain. The DON measured the residents' toenails. The right great toe measured at 11/2 inches. The measurements of all the other toes were 1/2-inch past the toe except the middle toes. The left great toe measurements were 11/2 inches. The left 4th digit toe overlaps the left 5th digit toe. All the other toenails had jagged edges. During an interview on 4/28/22 at 3:00 PM, with the Social Services Designee (SSD) confirmed the podiatrist has not seen Resident #56 since 5/7/21. The SSD said the Podiatrist visited other residents on June 2021, December 2021, and March 2022. She notified all the Department Heads of when the Podiatrist would be providing care to the residents. He usually sees fifteen to twenty residents per visit. If the Department Heads do not provide a list of residents needing podiatry services, she adds resident's names who have not been seen. The Social Worker said she had not been notified that Resident #56 needed to be seen by the Podiatrist. Record review of the Resident #56's admission Record revealed the facility admitted him on 8/15/18 with diagnoses including Hemiplegia and Hemiparesis, Type 2 Diabetes Mellitus, and Dysphagia. Record review of the Quarterly Minimum Data Set (MDS) with the Assessment Reference Date (ARD) of 03/21/22 revealed Resident #56 had a Brief Interview of Mental Status (BIMS) of 03 that indicated he is severely cognitively impaired. A review of Section G revealed he is totally dependent upon staff for personal hygiene. A record review of the (PED) Patient Encounter Document - Total Foot Care Clinic dated 5/7/21 revealed Resident #56 was seen by the Podiatrist. A further review of the medical record revealed no other Podiatrist since 5/7/21. Record review of an email from the Social Worker sent on 3/21/22 (Monday) to the facility Users revealed there were 22 residents on a list to be seen by the Podiatrist on Thursday (3/24/22). Resident #56 was not on the list. A record review of the facility's policy Bathing/Showering revealed a revision date 09/01/2017. The policy stated, Assistance with showering and bathing will be provided at least twice a week and PRN to cleanse and refresh the resident. The resident shall be asked on admission to establish a frequency schedule for bathing. This schedule will take precedence over the twice a week and PR cleansing. The resident's frequency and preferences for bathing will be reviewed at least quarterly during care conference. Resident #58 On 4/25/22 at 12:20 PM, the SA observed Resident #58 and noted he had long facial hair and long hair not brushed noted. On 4/26/22 03:37 PM, the SA observed Resident #58 to have long facial hair and his hair was unkempt. On 4/27/22 at 2:55 PM, during an interview with Licensed Practical Nurse (LPN) #1, she explained Resident #58 has not refused showers on her shift. On 4/27/22 at 4:05 PM, during an interview with CNA #2, she explained Resident #58 receives showers on the evening shift and the shower schedule is located at the nurse's station. Resident #58 was noted to have long facial hair. CNA #2 reported the staff shave him when he gets his scheduled shower. On 4/28/22 at 11:20 AM, during an interview with CNA #4, she confirmed Resident #58 receives showers on evening shifts and he is always very cooperative. On 4/28/22 at 3:00 PM, during an interview with CNA #3, she explained when a resident refuses a shower or bath, she will report the refusal to the nurse and will try again late. If the resident continues to refuse, the bath is charted as refused. At 3:10 PM on 04/28/22, during an interview with LPN #2, she explained when a resident refuses a shower, the CNA reports to her and she will try to encourage resident to shower and will try again later. On 04/28/22 at 3:20 PM, during an interview with RN #1, she reported there is a lot of residents who refuse showers on evening shift and the staff will encourage the resident to take a shower and will give the bed bath. If a resident continues to refuse showers or bath, the staff will call the family. She reported Resident #58 seldom refuses his showers. A record review of Resident # 58's admission Record revealed the facility originally admitted him on 11/3/2020 and he has a most recent admission date of 3/5/2021 with diagnoses including Dementia, Type 2 diabetes, and Heart Failure. A record review of Resident #58's Annual MDS with and ARD of 3/7/22 revealed he had a BIMS score of 8 which indicated he was moderately cognitively impaired. He required limited assistance with and personal hygiene and extensive one-person assistance for bathing support. A record review of Resident #58's Documentation Survey Report (V2) for Ma-22) revealed he did not receive a shower on 3/5/22, 3/10/22, 3/12/22, 3/15/22, 3/17/22, 3/19/22, 3/22/22, 3/24/22, 3/26/22, 3/29/22, and 3/31/22. A record review of Resident #58's Documentation Survey Report (V2) for Apr-22 revealed he did not receive a shower on 4/2/22, 4/5/22, 4/9/22, 4/12/22, 4/14/22, 4/16/22, 4/19/22, 4/21/22, 4/23/22, 4/26/22, and 4/28/22. Resident #60 On 4/25/22 at 11:25 AM, the SA observed Resident #60 to have greasy hair. There was a strong foul odor noted in the resident's room and in the hallway. On 4/26/22 at 3:45 PM, the SA observed Resident #60 to have greasy hair and long facial hair. Resident #60's room had a strong foul odor noted in room and out in hallway. On 4/27/22 at 2:50 PM, Resident #60 reported that he is not sure when he had his last shower/bath. On 4/27/22 at 4:05 PM, during an interview with CNA #2, she explained she has never given him a shower on her shift. The shower schedule is located at the nurse's station. On 4/28/22 at 11:00 AM, during an interview with CNA #4, she explained Resident #60 receives his showers and baths on evening shift. She had given him a shower before and required assistance. On 4/28/22 at 3:00 PM during an interview with CNA #3, she explained when a resident refuses a shower or bath, she will report the refusal to the nurse and then will try again later. If the continues to refuse, it is charted as refused. A record review of Resident #60's admission Record revealed he was initially admitted by the facility on 9/10/21 and readmitted on [DATE] with the diagnoses of Congestive Heart Failure and Type 2 Diabetes Mellitus. Record review of Resident #60's Quarterly MDS with ARD of 3/16/2022 revealed a BIMS score of 13, which indicated he is cognitively intact and requires on-person physical assistance with bathing. Record review of Resident #60's Documented Survey Report (V2) for Mar-22 revealed Resident #60 did not receive a bath on 3/11/22, 3/16/22, 3/21/22, 3/23/22, 3/28/22, and 3/30/22. Record review of Resident #60's Documented Survey Report (V2) for Apr-22 revealed he did not receive a bath on 4/1/22, 4/4/22, 4/6/22, 4/11/22, 4/18/22, 4/20/22, 4/22/22, 4/25/22, and 4/27/22. Record review of South Wing Bath Schedule provided by the DON revealed Resident #60's room receives baths/showers on Monday, Wednesday, and Friday on the 3-11 shift. On 4/29/22 10:29 AM, in an interview with the DON, she stated the nurse on the cart is responsible for making sure residents get their scheduled baths. She stated the nurse on the cart should follow up with CNA and the resident. If a resident refuses a shower, the nurse should document the refusal in the progress notes. She explained the facility has a bath/shower schedule posted at each nurse station south and north wing. She reported the CNAs are to chart in the computer and on paper for completed baths and showers. DON provided two (2) completed shower list for 7-3 shift and reported she could not find any other daily bath list. Resident #60 was not listed on the daily bath list. No other documentation was provided during the survey.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** F686 Based on observation, interview, record review and facility policy review the facility failed to clean a residents wound ac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** F686 Based on observation, interview, record review and facility policy review the facility failed to clean a residents wound according to professional standards for two (2) of four (4) wound care observations Resident #49 and Resident #63. Findings include: A record review of the facility's Policies and Procedures with the Subject of Clinical Guideline Skin & Wound with an effective date of 4/1/2017 revealed, Overview: To provide a system for identifying skin at risk, implementing individual interventions including evaluation and monitoring as indicated to promote skin health, healing, and decrease worsening of/prevention of pressure injury. Process: . monitor residents' response to treatment and modify treatment as indicated . A record review of the facility's Policies and Procedures with the Subject of Dressing Change with revision date of 12/6/2017 revealed Policy: A clean dressing will applied by a nurse to a wound as ordered to promote healing Procedure: Cleanse wound as ordered, dispose of gauze . Resident #49 On 4/27/22 at 11:30 AM during, an observation and interview with Registered Nurse (RN) #2, she explained Resident #49 was admitted with a left heel wound. The State Agency (SA) observed RN #2 clean a wound to the left heel with blind wipes in an upward motion from bottom and up and wiping every direction three (3) times with 3 four by four (4 x4) gauzes and discarding after each use. RN #2 did not clean the wound from center outward. On 4/27/22 at 11:50 AM, during an interview with CNA #5 who assisted with positioning of Resident #49 during wound care, she explained she observed RN #2 clean the wound to the left heel from the bottom and wipe upward and wiped in all directions. On 4/28/22 at 10:45 AM, during an interview with RN #2, she explained she doesn't remember how she wiped Resident #49's left heel wound yesterday but did confirm she wiped from the bottom upward to clean the left heel wound. She explained the proper technique to clean a wound is to clean inner to outer and throw away after each wipe. She confirmed she did not clean the wound the proper way. She explained cleaning a wound incorrectly could cause a wound infection and the wound not to heal. A record review of Resident #49's admission Record revealed the resident was admitted to the facility 2/28/2019 with diagnoses that included Chronic Obstructive Pulmonary Disease and Alzheimer's Disease. Record review of Resident #49's Order Summary Report dated 4/29/22 revealed .Left heel: Rinse with normal saline pat dry, apply skin prep to peri-wound allow to dry, apply Derma gel, change every 48 hours and as needed. A record review of Resident #49's Annual Minimum Data Set (MDS) with Assessment Reference Date (ARD) 2/24/22 revealed a Brief Interview for Mental Status (BIMS) score of 8, which indicated moderate cognitive impaired. Review of Section M revealed Resident #49 had one (1) Stage 3, one (1) Stage 4, and one (1) unstageable pressure wound. Resident #63 On 4/27/22 at 10:45 AM, during an observation with the wound care nurse (RN #2), revealed during wound care for Resident #63 she used one (1) 4x4 gauze soaked in normal saline, wiped, and blotted the sacral wound. She did not clean the sacral wound from inner to outer and discard the gauze after the wipe. On 4/28/22 at 10:45 AM, during an interview with RN #2, she explained Resident #63 was admitted with a sacral wound. RN #2 confirmed she only used one 4 x 4 gauze to clean Resident #63's sacral wound yesterday. She explained the proper technique to clean a wound is to clean inner to outer and throw away after each wipe. She confirmed she did not clean the wound the proper way. She explained cleaning a wound incorrectly could cause a wound infection and wound not to heal. A record review of Resident #63's admission Record revealed the resident was admitted to the facility on [DATE] with diagnoses that included Osteomyelitis of vertebra, Sacral and sacrococcygeal region. A record review of Resident #63's Order Summary Report revealed an order 4/18/22 for Acetic Acid Solution 0.25% apply to sacrum topically one time a day for sacrum, cleanse pressure ulcer to sacrum with normal saline, pat dry, apply acetic acid ¼ strength wet to dry, cover with absorptive dressing daily and as needed. A record review of Resident #63's Quarterly MDS with an ARD of 3/9/2022 revealed. Review of Section M revealed he had one (1) Stage 4 wound that was present upon admission. On 04/28/22 at 4:30 PM, during an interview with Director of Nursing (DON), she confirmed the wound care for Resident # 49 and Resident # 63 observed by SA completed by RN #2, was improper wound care techniques. She explained improper wound care could mean the wound was not properly cleaned. She stated all wounds are different and depending on the wound bed would it cause further damage to the wound
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review and facility policy review the facility failed to prevent a significant medication error when a resident did not receive sliding scale insulin per physic...

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Based on observation, interview, record review and facility policy review the facility failed to prevent a significant medication error when a resident did not receive sliding scale insulin per physician's orders for one (1) of two (2) residents reviewed. Resident #234. Findings include: A record review of the facility's Policies and Procedures with a Subject of Blood Glucose Monitoring and Disinfecting with a revision date of 3/1/2021, revealed Procedure: Verify Physician order . A record review of the facility's policy Administering Medications with a revised date of April 2019 revealed, Policy Medications are administered in a safe and timely manner, and as prescribed . A record review of Resident #234's admission Record revealed the facility admitted Resident #234 on 4/19/2022 with diagnoses including Pneumonia and Type 2 Diabetes Mellitus with Hyperglycemia. A record review of Resident #234's Order Summary Report revealed an order dated 4/20/22 for Blood glucose before meals and at bedtime (ACHS) and an order dated 4/20/22 for Novolog solution 100 units/milliliter (ml) inject as per sliding scale: if 0-59 = 0 units follow hypoglycemic protocol; 60 - 150 = 0 units; 151 - 250 = 3 units; 251 - 350 = 5 units; 351 + = 8 units Call provider, encourage oral fluids unless contraindicated, subcutaneously as needed for Diabetes. A record review of Resident #234's Electronic Medication Administration Record (EMAR) revealed an order for Blood Glucose ACHS before meals and at bedtime. There was no sliding scale coverage indicated for this order on the EMAR. There is an order on the EMAR for Novolog solution 100 units/ml (Insulin Aspart) inject as per sliding scale: if 0-59 = 0 units follow hypoglycemic protocol; 60-150 = 0 units; 151-250 = 3 units; 251-350 = 5 units; 351 + = 8 units Call provider, encourage oral fluids unless contraindicated, subcutaneously prn (as needed) for Diabetes. This order was prn only and did have sliding scale insulin coverage based on the prn accucheck result. Review of the EMAR for April 2022 revealed the following accucheck results for Resident #234: 4/21/22 at 11:30 AM accucheck result was 224; 4/21/22 at 9:00 PM accucheck result was 335; 4/22/22 at 11:30 AM accucheck reults was 170; 4/22/22 at 4:30 PM accucheck result was 293; 4/22/22 at 9:00 PM accucheck result was 259; 4/24/22 at 9:00 PM accucheck result was 314; 4/25/22 at 9:00 PM accucheck result was 218; 4/26/22 at 11:30 PM accucheck result was 210; 4/26/22 at 4:30 PM accucheck result was 394; 4/26/22 at 9:00 PM accucheck result was 235. There are no sliding scale insulin units recorded as being given to reduce Resident #234's blood glucose level on the EMAR for these entries. On 4/26/2022 3:50 PM, State Agency (SA) observed Licensed Practical Nurse (LPN) #4 obtain Resident #234's blood glucose prior to administrating medications. Resident's blood glucose results was 394, LPN #4 administered 8 units of Novolog and called the physician. Resident #234 reported she knew her blood sugar was high because she felt shaky. On 4/26/22 at 2:00 PM, during an interview with Resident #234, she reported she is a diabetic and the facility has been checking her blood sugars four times a day and sometimes give her insulin and sometimes they do not. On 4/27/22 at 9:00 AM, during an interview with the Nurse Consultant, she explained she had reviewed the resident's physican orders for the accucheck ACHS. She discovered that on 4/20/22, LPN #4 had entered an order for accuchecks ACHS into the computer, but she did not input the corresponding Novolog sliding scale per the physician's telephone order. The Nurse Consultant verified this was a medication error. On 4/27/22 at 5:15 PM, during an interview with Registered Nurse (RN) #3, he explained he is the evening supervisor and on 4/20/22, LPN #4 came to him reporting Resident #234's blood sugar was elevated. He advised her to call the physician and get orders for accuchecks ACHS with sliding scale insulin. The order was not entered into the computer correctly because the sliding scale perameters were not entered with the accuchecks. On 4/28/22 at 4:00 PM, during an interview with the Advanced Registered Nurse Practitioner (ARNP), she explained she expects accucheck orders to have sliding scale insulin coverage and to be given as ordered. On 04/28/22 at 5:00 PM, during an interview with the Director of Nursing (DON), she explained she expects all nurses to follow physician orders when administering medications. On 04/28/22 at 5:55 PM, during an interview with LPN #4, she explained she had not received training on how to place the physician orders in the computer. She reported she did call the physician when the resident complained her blood sugar needed to be checked because she thought her blood sugar was high. She received an order over the phone from the physician to obtain accuchecks ACHS with sliding scale insulin and she entered the order in the computer the best she could and had no assistance.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, interviews, record review and facility policy review the facility failed remove expired food items from the pantry, failed to date open food items and failed to reseal a hamburge...

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Based on observation, interviews, record review and facility policy review the facility failed remove expired food items from the pantry, failed to date open food items and failed to reseal a hamburger bun package for one (1) of three (3) kitchen observations. Record review of the Facility's Policies and Procedures with the Subject as Dry Food Storage, dated 11/30/2014, revealed, Policy: To prevent damage, infestation and spoilage of food and maintain quality food products .Procedure: . Open packages will be stored in closed containers or secured with metal ties, etc. and dated . On 04/25/22 at 010:30 AM, an initial observation of the kitchen with the Regional Dietary Director (RDD) revealed a bag of hamburger buns torn open and exposed to air on the bread cart. There were 2 containers of thickened apple juice with expiration dates of 4/12/22 and 4/15/22. The following food/items did not have date they were initially opened for use: a 1-gallon container of sweet and sour sauce, half full., a 1-gallon container of worcestershire sauce, a 10-ounce bottle of sweet and sour sauce, and a 10-ounce container of salsa. On 4/25/22 at 11:10 AM, in an interview with the RDD, he stated the purpose of writing the date on item when it is opened is to let staff know how long it has been open and it lets you know when to discard the item. He stated the hamburger buns should have been sealed. It is possible they could cause a problem for the resident. He stated expired items should be discarded on or before the date of expiration, and it was the Chef's responsibility to check the items. He stated there was a possibility that residents could receive an expired food item if the items weren't discarded when expired. On 4/26/22 at 3:14 PM, in an interview with the Chef he stated, I apologize for the expired food being on the shelf. He stated it was his responsibility to pull expired items and discard them. He stated everyone in dietary should check for expired items and discard them. He stated the purpose of pulling expired foods is to make sure the residents do not get sick. It was for the resident's safety. He stated the expiration date is on the food for a reason. All food items should have an open date on them when they are opened. He stated the hamburger buns should have been opened properly by the top and resealed. Record review of Chef Dietary Orientation Checklist dated 5/4/20, revealed the Chef had received training on food storage procedures. The Chef's initials were noted on the checklist.
Jun 2019 6 deficiencies 2 IJ (2 affecting multiple)
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0658 (Tag F0658)

Someone could have died · This affected multiple residents

Based on observation, staff interview, record review, review of the Mississippi Board of Nursing Administrative Code, and facility policy review, the facility failed to follow standards of practice fo...

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Based on observation, staff interview, record review, review of the Mississippi Board of Nursing Administrative Code, and facility policy review, the facility failed to follow standards of practice for cleaning/disinfecting glucometers (blood glucose testing device), per manufacturer's recommendations, for a minimum of 30 seconds wet time, before, and after use, to ensure bloodborne viral and bacterial pathogens were killed. The facility also failed to ensure that staff washed their hands before, during, and after performing a blood glucose finger stick, for eight (8) of 13 observations for six (6) residents who received blood glucose finger sticks, Residents #13, #20, #52, #77, #84 and #89. This practice had the potential and likelihood to pose a threat of blood borne cross-contamination between residents who received blood glucose testing. The facility's failure of not following standards of practice for cleaning/disinfecting the glucometers, per manufacturer's recommendations between residents; and to perform hand hygiene between procedures, placed these and other residents who receive blood glucose finger sticks (24 total residents) in a situation which caused a likelihood of serious injury, harm, impairment, or death, related to the spread of blood borne pathogens due to cross-contamination with the multi-resident use of the glucometer. The situation was determined to be an Immediate Jeopardy (IJ), which began on 6/25/19, when the facility failed to follow the manufacturer's guidelines to clean and disinfect the glucometer for the minimum amount of wet time of 30 seconds, prior and after use between residents, to ensure all bacterial/viral pathogens were killed; and failed to perform hand hygiene appropriately between residents. The State Agency (SA) notified the Administrator on 6/25/19, of the IJ. An acceptable Removal Plan was received on 6/26/19, in which the facility alleged all corrective actions to remove the IJ were completed on 6/25/19, and the IJ was removed as of 6/26/19. The SA validated the Removal Plan and determined the IJ was removed on 6/26/19, prior to exit. Therefore, the scope and severity for CFR(s): 483 21 (b)(3)(i), F658; Services Provided Meet Professional Standards, was lowered from a K level to an E level, while the facility develops and implements a plan of correction and monitors the effectiveness of systemic changes to ensure the facility sustains compliance with the regulatory requirements. Findings include: A review of the Mississippi Board of Nursing Position Statement, titled Blood Borne Pathogens, with a revision date of 4/6/2000, revealed the Board recognized the Centers of Disease Control (CDC) and Prevention Guidelines as the accepted standard of nursing practice and required all nurses to practice accordingly. In accordance with the CDC guidelines, in the provision of nursing care, all nurses should adhere to standard precautions, including washing of hands and comply with current guidelines for disinfection and sterilization of re-useable devices. A review of the Centers for Disease Control (CDC) and Prevention guidelines, updated 6/8/17, which regarded shared blood glucose meters, revealed if blood glucose meters were shared, the device should be cleaned and disinfected after every use, per manufacturer instructions, to prevent carry-over of blood and infectious agents. A Review of facility policy titled, Infection Control Monitoring, dated November 2017, revealed: It is the policy of the Center to investigate the cause of infections (nosocomial and community and hospital acquired) and the manner of spread. The objective of the Infection Control Policies: preventing, identifying, reporting, investigating, and controlling infections and other communicable diseases; designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. A Review of facility policy titled, Obtaining a Finger stick Glucose Level, dated December 2018, revealed staff were to maintain a clean barrier, maintain clean technique, follow instructions provided by the manufacturer of the glucose monitoring system to obtain a blood glucose reading, and to wash hands after removing gloves. The policy also stated to clean the glucose monitor with approved disinfectant before and after each resident use. A review of the booklet titled, EvenCare G2 blood glucose monitoring system users guide (glucose monitor used by the facility), revised January 2018, revealed: Wipe all external areas of the meter or lancing device, including both front and back surfaces until visibly clean. Avoid wetting the meter test strip port. Allow the surface of the meter or lancing device to remain wet at room temperature for the contact time listed on the wipe's directions for use. The booklet documented Micro-Kill bleach germicidal wipes were validated as an effective agent to use on the glucometer. A review of the label of the Micro-kill Bleach wipes, revealed: Contact time: Allow surface(s) to remain wet for 30 seconds to kill all of the bacteria and viruses **on the label**(virucidal-including but not limited to Hepatitis A/B/C, Human immunodeficiency virus type I, influenzas, norovirus, and Rotavirus) of the wipes except a one (1) minute contact time is required to kill Candida albicans and Trichophyton mentagrophytes and a three (3) minute contact time is required to kill Clostridium difficile spores. Reapply as necessary to ensure that the surface remains wet for the entire contact time. A review of the EvenCare G2 booklet titled, Healthcare Professional Operators Manual, revised 3/2011, revealed a self-test question which asked, What is the procedure for disinfecting the EvenCare G2 Meter? with an answer of: Clean the meter with a disinfecting wipe. Wipe all external areas of the meter including both front and back surfaces until visibly wet. Allow the surface of the meter to remain wet at room temperature for the contact time/kill time listed on the canister. Then, wipe the meter dry or allow to air dry. The Operator's manual also revealed: Cleaning and disinfecting the meter and lancing device is very important in the prevention of infectious disease. Cleaning is the removal of dust and dirt from the meter and lancing device surface, so no dust or dirt gets inside. Cleaning also allows for subsequent disinfection to ensure germs and disease-causing agents are destroyed on the meter and lancing device surface. Resident #20 A review of the June 2019 Medication Administration Record (MAR) revealed Resident #20 received finger stick glucose testing twice daily for Diabetes Mellitus. Resident #47 also received Insulin per sliding scale twice daily. During an observation, on 06/24/19 at 3:35 PM, LPN #3 placed two (2) plastic cups on top of the medication cart with each containing a glucometer. LPN #3 stated, I'm using the plastic cups as barriers, is that alright? LPN #3 was instructed to go by the facility's policies and procedures. LPN #3 stated that he was new, he had been in Florida, and he didn't know if the rules were different. LPN #3 did not clean either glucometer and never voiced that he cleaned the glucometers prior to the testing procedure. LPN #3 entered Resident #20's room, gloved, and performed the finger stick. LPN #3 removed his gloves, exited the room, and placed the glucometer on the medication cart. LPN #3 retrieved Micro-kill bleach wipes out of a container, shrugged his shoulders and asked, How long are you supposed to clean the glucometer? I know in Florida it's different. We had to keep it wrapped for several minutes. I'm not sure of the rule here. LPN #3 was instructed again to go by the facility's policy and procedure of cleaning the glucometer. LPN #3 read the label on the back of the Micro-kill Bleach wipe container, and aloud stated that the contact time was 30 seconds to kill all of the bacteria and viruses listed on the label for the virucidal blood borne pathogens, except one (1) and three (3) minute contact time for other pathogens such as Candida albicans and Trichophyton mentagrophytes and Clostridium difficile. LPN #3 cleaned the contaminated glucometer for approximately 10 seconds (timed by watch), then placed the glucometer back into the same dirty cup. LPN #3 retrieved the FlexPen from the cart, placed it in his un-gloved hands, and entered Resident #20's room. LPN #3 gloved, administered the insulin to Resident #20, removed his gloves and exited the room, all without washing or sanitizing his hands. LPN #3 laid the insulin pen on the cart, without a barrier, opened the cart, and placed the insulin pen inside, without sanitizing the pen. LPN #3, without hand hygiene, proceeded to the next resident. Resident #84 A review of the June 2019 MAR revealed Resident #84 received finger stick glucose monitoring twice daily. During an observation on 06/24/19 at 3:45 PM, LPN #3 removed the glucometer from a second cup. He did not clean the glucometer, nor did he voice that he had cleaned it prior to the procedure. LPN #3 went to Resident #84's room door, donned a gown due to isolation set up, then proceeded down the hall to find out why the resident was on isolation. LPN #3 carried the cup/glucometer, not covered, down the hall with him. LPN #3 returned to the Resident's room, still holding the cup/glucometer, entered and crossed over to the B bed, and found the resident wasn't there. LPN #3 stated,Resident #84 is not on isolation, however her roommate is on contact isolation. LPN #3 placed the glucometer/cup back on the medication cart, without cleaning the glucometer or removing the testing strip. LPN #3 did not perform hand hygiene at any time prior, during, or after the procedures. He proceeded to the next resident. Resident #13 A review of the June 2019 MAR revealed Resident #13 received finger stick blood glucose testing twice daily, and received insulin per sliding scale. During an observation on 6/24/19, at 3:55 PM, LPN #3 entered Resident #13's room with the glucometer that was previously taken to Resident #84's isolation room. LPN #3 gloved and obtained the resident's blood sugar (BS). LPN #3 exited the room, placed the cup/glucometer on the medication cart, removed his gloves, obtained the Micro-kill Bleach wipes, and wiped the glucometer for approximately nine (9) seconds, and then placed the glucometer back into the same contaminated plastic cup. LPN #3 opened the medication cart and obtained Resident #13's FlexPen, entered the resident's room, gloved, and administered the insulin. He removed his gloves, exited the room, opened the medication cart, and placed the insulin pen inside the medication cart, without wiping and/or sanitizing the FlexPen. LPN #3 did not perform hand hygiene prior, during, or after the procedure. He proceeded to another resident and gave oral medications. LPN #3 still had not washed or sanitized his hands between all four (4) of these rooms. LPN #3 Interview: During an interview on 06/24/19 at 4:45 PM, LPN #3 stated, When I come out of a room, I wash the glucometer for 30 seconds. But, I did not know to clean it 30 seconds until you told me to read the Micro-kill bleach wipes and then I saw it. I'm from Florida and we kept the glucometer covered for two (2) minutes. When asked about washing his hands, LPN #3 stated, I didn't wash my hands except me handling the bleach wipes when I cleaned the glucometer. You're right, I don't think I washed my hands in all of the rooms I went into, now that I think about it. When I came back to the cart I didn't wash or sanitize my hands. When asked about the insulin pens, LPN #3 stated he did recall laying the pens on the cart and putting them back in the medication cart without cleaning them. He stated that he was extremely nervous. He stated taking the plastic cup with the glucometer into more than one room, without cleaning it, is an infection control issue. He stated that he should have cleaned the glucometer for the 30 seconds. He stated, But again, I didn't know that until you told me to read the Micro-kill Bleach wipe container. He stated that he had received training on infection control and cleaning the glucometer after he was hired. Review of a facility document, Day Five New Hire Orientation, dated 6/5/19, revealed LPN #3 had received training on infection control bloodborne pathogens and use of Glucose Monitors. Resident #84 During an observation on 06/25/19 at 3:40 PM, LPN #1 placed two (2) plastic cups on a tray on top of the medication cart, with each cup containing a glucometer. LPN #1 gloved and retrieved a Micro-kill Bleach wipe from the cart's bottom drawer. She obtained the glucometer (glucometer #1) and cleaned the glucometer for approximately five (5) seconds (timed by watch). She then placed the glucometer back into the plastic cup. LPN #1 then took glucometer #2 out of the other cup and cleaned it with a Micro-kill wipe for approximately four (4) seconds, then placed the glucometer back into the cup. LPN #1 removed her gloves and took the cup containing glucometer #1 to Resident #84's room. LPN #1 gloved, performed the finger stick, removed her gloves, and exited the room. LPN #1 gloved and retrieved a Micro-kill Bleach wipe from the medication cart and wiped the glucometer approximately seven (7) seconds (timed with watch) and then placed it into a clean cup on the medication cart. LPN #1 did not perform hand hygiene at any time prior, during, or after the procedure. She proceeded to the next resident. Resident #13 (second observation for resident) During an observation on 06/25/19 at 3:49 PM, LPN #1 retrieved glucometer #2, entered Resident #13's room, gloved, and performed the finger stick. LPN #1 placed the glucometer back into the plastic cup, removed her gloves, and exited the room. LPN #1 gloved, obtained a Micro-kill Bleach wipe and cleaned the glucometer for approximately eight (8) seconds (timed by watch). LPN #1 placed the clean glucometer into a clean plastic cup. LPN #1 removed her gloves and obtained the resident's FlexPen. LPN #1 administered the insulin to Resident #13, then placed the insulin FlexPen back into the medication cart drawer, without cleaning/sanitizing the pen. LPN #1 did not perform hand hygiene prior, during, or after the procedure. She proceeded to the next resident. Resident #89 (procedure not performed) A review of the June 2019 MAR revealed Resident #89 received finger stick glucose testing, with sliding scale insulin twice daily. During an observation on 06/25/19 at 3:55 PM, LPN #1 obtained the plastic cup containing glucometer #1, (previously used on Resident #84) entered Resident #89's room, but the resident was not in the room. LPN #1 placed the cup/glucometer on top of the medication cart and covered it with a Kleenex, stating she would leave it there until Resident #89 returned to her room. LPN #1 went to the medication room and returned. She opened the medication box, and obtained a paper cut to her left finger. LPN #1's finger was bleeding and she wiped it with an alcohol wipe. She then placed a band-aid on her finger. LPN #1 still had not performed any type of hand hygiene. Resident #20 (second observation for resident) During an observation on 06/25/19 at 4:05 PM, LPN #1 obtained the glucometer, covered with the Kleenex, and entered Resident #20's room. LPN #3 gloved, performed the finger stick, removed her gloves, and exited the room. LPN #1 took Micro-kill Bleach wipes and cleaned glucometer #1 for approximately 15 seconds (timed with watch), then placed it into a clean plastic cup to dry. LPN #1 stated, I rotate the glucometers to allow one (1) to dry while I use the other one. I've never really timed how long I let it dry, all I know is that it's dry by the time I get ready to use it. LPN #1 failed to perform hand hygiene prior, during, and after the procedure, then continued to the next resident. Resident #89 During an observation on 06/25/19 at 4:20 PM, LPN #1 obtained the cup/glucometer #2, entered Resident #89's room, gloved, and performed the finger stick. LPN #1 removed her gloves, and exited the room. LPN #1 gloved, retrieved a Micro-kill Bleach wipe, and cleaned glucometer #2 for approximately seven (7) seconds (timed with watch), placed glucometer #2 into a clean plastic cup, and removed her gloves. LPN #1 retrieved Resident #89's Novolog FlexPen from the medication cart, entered Resident #89's room, performed the injection, removed her gloves, and exited the room. LPN #1 did not perform hand hygiene prior, during, or after the procedures. LPN #1 interview: During an interview, with RN #4 present, on 06/25/19 at 4:35 PM, LPN #1 stated that she washed her hands prior to beginning work on the medication cart. She stated she used a glucometer that had been cleaned with the Micro-kill wipes and air dried. LPN #1 stated, I wipe the glucometer I guess two (2) minutes, but that seems like a long time to me. I don't time it, I just clean it. I can say I thoroughly clean it and set it up-right to dry. She stated she had two (2) glucometers that she used, both cleaned with Micro-kill wipes. She stated she used one glucometer, cleaned it, and returned it to the cart. She stated she donned gloves, used Micro-kill wipes, and cleaned the glucometer for an estimated two (2) minutes, put it up-right in a clean plastic cup. She stated she moved on to the next resident and used the second glucometer for the next resident. She stated she rotated the glucometers, letting them dry. LPN #1 stated that she cleaned each glucometer approximately two (2) minutes between residents, with the Micro-kill Bleach wipes. She stated that she had been in-serviced yearly on infection control and more often for cleaning of the glucometer. When asked if she felt that she cleaned the glucometer for two (2) minutes like she previously stated, LPN #1 stated, No I don't feel like I cleaned it for 1-2 minutes; time passes. When asked if she washed her hands at any time while obtaining the finger stick glucose tests, LPN #1 stated she had forgotten to wash her hands, she usually did, but she was nervous. LPN #1 stated she thought she was doing the correct wiping time, but she didn't time the cleaning of the glucometer. When asked if she thought not cleaning the glucometer per the manufacturer recommendation was an infection control issue, she stated, I do think it was an infection control issue. You have to make sure stuff gets killed. LPN #1 was not observed to use the hand sanitizer at any time during the observations, nor did she voice that she had used the sanitizer. LPN #1 was observed by the surveyor continuously throughout the process of performing the finger sticks of the four (4) residents, Resident #13, #20, #84, and #89, and did not observe any type of hand hygiene prior, during, or after the procedures between residents. A review of a facility document titled, Competency Check List, dated 5/20/19, revealed LPN #1 signed that she was checked off on handwashing and cleaning the glucometer according to manufacturer's guidelines. A facility document titled, Glucometer Cleaning Skills Checklist, dated 5/20/19, revealed LPN #1 was checked off to disinfect the glucometer, by cleaning the meter surface with Medline Micro-kill Bleach Germicidal wipes by the following instructions: Wipe all external areas of the meter, including front and back surfaces, until visibly clean. Avoid wetting the meter strip port. Allow the surface of the meter to remain wet at least 30 seconds at room temperature. Resident #52 Review of the June 2019 MAR, revealed Resident #52 received finger stick glucose checks daily, scheduled at 4:30 PM. During an observation on 6/25/19 at 3:40 PM, LPN #2 completed the narcotic medication count and prepared to perform a finger stick procedure. LPN #2 cleaned the glucometer with a Micro Kill germicidal wipe for approximately 10 seconds, then placed it on a tray on the medication cart. She obtained the glucometer, entered Resident #52's room, applied clean gloves, and performed the finger stick. LPN #2 returned to the medication cart and cleaned the glucometer with a Micro Kill germicidal wipe for approximately 10 seconds and allowed it to air dry. LPN #2 did not wash her hands or use any Alcohol Based Hand Gel (ABHG) after counting the narcotic medications, prior to entering the resident's room, before the procedure, during the procedure, after the procedure, or after leaving the resident's room. LPN #2 proceeded to the next resident. Resident #77 Review of the June 2019 MAR revealed Resident #77 received finger stick glucose testing twice daily. During an observation on 6/25/19 at 3:50 PM, LPN #2 entered Resident #77's room, retrieved some paper towels, and placed the silver tray with the glucometer on the resident's nightstand, on the paper towels. LPN #2 applied clean gloves, cleaned the resident's left middle finger, and performed the glucose testing. She then returned to the medication cart, cleaned the glucometer with a Micro Kill germicidal wipe for approximately eight (8) seconds, and placed it in the medication cart. LPN #2 did not wash her hands or use hand sanitizer prior to entering the resident's room, before the procedure, during the procedure, or after the procedure. During an interview on 6/25/19 at 3:55 PM, LPN #2 stated, related to the procedures she'd performed for Resident #52 and Resident #77, that she had gotten all of her supplies out and wiped everything down. She stated she brought her items into the room, put a barrier down, and wiped the resident's finger with alcohol. She stated she did the fingersticks, wiped the resident's finger again, and wiped everything before she put it in the cart. She stated she cleaned the glucometer with the germicidal wipe for one (1) minute she guessed. She stated she would have to use a timer to know for sure. She stated, I don't know what to tell you anymore. She stated she should wash her hands between residents and/or when her hands were soiled. She stated she didn't understand why she had to wash her hands, since she had used gloves to perform the fingersticks. During an interview on 06/25/19 at 6:09 PM, RN #2/Infection Control Nurse/Risk Management Nurse, stated, If there is a pathogen in the blood, by not cleaning the glucometer, you could pass it on. If there is something that could be considered an infectious process, then you could pass it on. RN #2 stated that nurses are taught to clean the glucometer for 30 seconds, with a five (5) minute dry time. She stated there were two (2) glucometers on the cart so one can be cleaned and let dry, while the other is used. She stated she wasn't going to say there couldn't be a problem by not cleaning the glucometer between residents, because it could very well be. She stated she had provided an in-service recently about infection control, but the nurse's weren't there. She stated that she touched on infection control every six (6) months at a minimum, but if there was an issue, she did the in-service more often. She stated that staff were taught to wash their hands when gloves are removed, because there could be pin-holes in the gloves. During an interview on 06/26/19 at 3:25 PM-3:30 PM, RN #3/ Staff Development Nurse stated, Not cleaning the glucometer could cause an infection to go from person to person. If one (1) person has something, then by not cleaning the glucometer, it could spread. Yes, I see it as an infection control issue. I see it as an opportunity for education because we know better. She stated that hand-washing was an issue for the same reasons and that handwashing was always the best practice. During an interview on 06/25/19 at 6:20 PM, the Director of Nursing (DON) stated that not cleaning the glucometer is an infection control issue, because of the potential for transmitting infections or germs. She stated that it could cause cross-contamination. She stated the recommended time of cleaning the glucometer is 30 seconds, with a dry time of three (3)-five (5) minutes. The DON stated education was provided many times about cleaning the glucometer per manufacturer recommendations, as well as handwashing. She stated if staff were not cleaning the glucometers for the allotted time, to make sure there is no blood or body fluids, cross-contamination could occur. She stated hands should be washed before going into a room, when having contact with a resident, afterwards, and sometimes in-between, depending on the procedure. During an interview, on 06/25/19 at 7:05 PM, the Administrator stated, What is the difference in cleaning the glucometer for 10-11 seconds and 30 seconds? She stated that the glucometer was cleaned, just not the 30 seconds. During an interview on 06/26/19 at 9:08 AM, the Medical Director stated that the glucometer itself should not actually touch any blood; the lancet and the glucometer strip touches the blood. He stated that it was his understanding that they are supposed to wipe the glucometer before and after use. He stated that the Center for Disease Control (CDC) recommended handwashing for 20 seconds, so if the glucometer doesn't touch blood, then 20 seconds cleaning the glucometer should be adequate. He stated, If I walk in a room and my hands are in my pocket and I never take them out of my pocket, then they are not dirty. However, if I do physical activity in that room, then I should wash my hands to prevent the spread of germs. The facility submitted an acceptable Removal Plan on 6/26/19, for the Immediate Jeopardy. Review of the facility's Removal Plan revealed the facility took the following actions to remove the Immediate Jeopardy: Brief Summary: On 6/25/19 at 7:00 PM, CST, the State Agency informed the Administrator and the Director of Nursing of an immediate jeopardy with infection control due to a glucometer not being cleaned for a full 30 seconds, according to the manufacturer's guidelines by LPN #1, LPN #2 and LPN #3 prior/after performing a finger stick blood glucose check, which is a standard of practice. Corrective Actions: 1. On 6/25/19 at 7:30 PM, the Administrator called a mandatory meeting with the nursing staff to notify Immediate Jeopardy had been called. Nurses on duty, including a total of four (4) Licensed Practical Nurses (LPN) and two (2) Registered Nurses (RN) were instructed to clean all eight (8) glucometers (by disinfecting for a full 30 seconds) and perform proper handwashing. LPNs that were currently on the medication cart completed proper handwashing and cleaning of the glucometers. Education was then initiated by the DON to follow current policies on glucometer use and infection control with handwashing. This was completed on 6/25/19, by 10:00 PM. 2. On 6/25/19 at 8:00 PM, the Director of Nursing (DON) and the Assistant Director of Nursing (ADON) initiated an in-service, including a skills check-off list, in regards to glucometer infection control protocol, handwashing, and safety by following the manufacturer guidelines for cleaning the glucometers. This included four (4) LPNs and two (2) RNs. 3. On 6/25/19 at 9:15 PM, an Emergency Quality Assurance (QA) meeting was held with the Medical Director, Administrator, DON, ADON, Infection control Officer, Business Office Manager, Housekeeping Supervisor, Laundry Supervisor, Life Enrichment Director, Minimum Data Set (MDS) Nurse Coordinators, Restorative Nurse, Maintenance Director, Admissions/Marketing Nurse, and Food Service Director, to discuss the events after Residents #13, #20, #52, #77, #84, and #89 were exposed to the surface of the glucometer and the importance of following the policy for infection control protocol, handwashing, and safety in regards to the cleaning manufacturer guidelines for the glucometers. The QA committee also reviewed policies on infection control, care planning, manufacturer guidelines for the blood glucose monitoring system/disinfecting bleach wipes, and infection control protocol safety in relation to glucose monitoring systems and proper handwashing with no changes to any of the current policies. 4. On 6/25/19 at 9:00 PM, the Care Plan Coordinator revised all diabetic Care Plans to include the proper cleaning of the glucometer machines for all residents that require blood glucose monitoring. There are currently 24 residents receiving blood glucose monitoring. 5. On 6/25/19 at 8:00 PM, the Infection control Officer initiated an all nursing staff that were currently on duty (total of four (4) LPNs and two (2) RNs) on infection control, care planning, manufacturer guidelines for the blood glucose monitoring system/disinfecting bleach wipes, and infection control/handwashing protocol safety in relation to glucose monitoring systems, which is a nursing Standard of Practice. We currently have 40 Licensed Nursing staff members. 6. On 6/25/19 at 8:15 PM, the Administrator completed a one-on-one (1:1) education with LPN #1, LPN #2, and LPN #3 on cleaning/disinfecting glucometers with emphasis on the 30 second time frame for cleaning/disinfecting as well as handwashing protocols. 7. On 6/25/19 at 8:55 PM, all 24 residents who receive blood glucose finger sticks were assessed for exposure complications by the DON and the ADON, with no complications noted. In addition, the assessments completed of the 24 residents, there were no signs and/or symptoms of any acute infection from blood borne pathogens noted. There are currently no residents receiving blood glucose monitoring with a diagnosis of a blood borne pathogen infection. 8. No nursing staff will be allowed to work until they have completed this in-service and competency return demonstration, in regards, to proper handwashing and glucometer cleaning/disinfecting by professional standards. The facility alleges that all corrective actions to remove the immediate jeopardy were completed on 6/25/19, and the immediate jeopardy removed as of 6/26/19. The State Agency (SA) validated through observation, interview, and record review, that the facility completed the following actions to remove the IJ: Corrective Actions: 1. The SA validated through interview, that on 6/25/19, the Administrator called a mandatory meeting with the nursing staff and notified them of the Immediate Jeopardy. Nurses on duty, including a total of four (4) Licensed Practical Nurses (LPNs) and two (2) Registered Nurses (RNs) were instructed to clean all eight (8) glucometers (by disinfecting for a full 30 seconds) and perform proper handwashing. LPNs that were currently on the medication cart completed proper handwashing and cleaning of the glucometers. Review of sign-in sheets and staff interview validated that education was initiated by the DON to follow current policies on glucometer use and infection control with handwashing. This was completed on 6/25/19, by 10:00 PM. 2. The SA validated through staff interview, review of skills check offs and sign-in sheets, that on 6/25/19, the Director of Nursing (DON) and the Assistant Director of Nursing (ADON) initiated an in-service, including a skills check-off list, in regards to glucometer infection control protocol, handwashing, and safety, by following the manufacturer guidelines for cleaning the glucometers. This included four (4) LPNs and two (2) RNs. 3. The SA validated by review of the sign-in sheet and staff interview, that on 6/25/19, an Emergency Quality Assurance (QA) meeting was held with the Medical Director, Administrator, DON, ADON, Infection control Officer, Business Office Manager, Housekeeping Supervisor, Laundry Supervisor, Life Enrichment Director, Minimum Data Set (MDS) Nurse Coordinators, Restorative Nurse, Maintenance Director, Admissions/Marketing Nurse, and Food Service Director, to discuss the events after Residents #13, #20, #52, #77, #84, and #89 were exposed to the surface of the glucometer, and the importance of following the policy for infection control protocol, handwashing, and s
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Infection Control (Tag F0880)

Someone could have died · This affected multiple residents

Based on observation, staff interview, record review, review of the Mississippi Board of Nursing Administrative Code, and facility policy review, the facility failed to follow standard precautions of ...

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Based on observation, staff interview, record review, review of the Mississippi Board of Nursing Administrative Code, and facility policy review, the facility failed to follow standard precautions of infection control, during the performance of routine finger-stick testing of blood sugars. The facility failed to to clean/disinfect the glucometer, per manufacturer's recommendation of a minimum of 30 seconds wet time, before, and after use, to ensure bloodborne viral and bacterial pathogens were killed; and failed to ensure that staff washed their hands before and after performing a blood glucose finger stick, for eight (8) of 13 observations, for six (6) residents who received blood glucose finger sticks, Residents #13, #20, #52, #77, #84 and #89. This practice had the potential and/or likelihood to pose a threat of blood borne cross-contamination between residents who received blood glucose testing. The facility's failure of not following standard precautions for infection control, by not providing handwashing and not disinfecting the glucometer per manufacturer's recommendations between residents, placed these and other residents who receive blood glucose finger sticks (24 total residents) in a situation which caused a likelihood of serious injury, harm, impairment, or death, related to the spread of blood borne pathogens due to cross-contamination with the multi-resident use of the glucometer. The situation was determined to be an Immediate Jeopardy (IJ), which began on 6/25/19, when the facility failed to clean and disinfect the glucometer for the minimum amount of wet time of 30 seconds, prior and after use between residents, per manufacturer's recommendations, to ensure all bacterial/viral pathogens were killed. The State Agency (SA) notified the Administrator on 6/25/19, of the IJ. An acceptable Removal Plan was received on 6/26/19, in which the facility alleged all corrective actions were completed on 6/25/19, and the IJ was removed as of 6/26/19. The SA validated the Removal Plan and determined the IJ was removed on 6/26/19, prior to exit. Therefore, the scope and severity for CFR(s): 483.80(a)(1)(2)(4)(e)(f), F880; Infection Prevention and Control, was lowered from a K level to an E level, while the facility develops and implements a plan of correction and monitors the effectiveness of systemic changes to ensure the facility sustains compliance with the regulatory requirements. The facility also had an infection control issue that did not rise to the IJ level, related to a urinary catheter drainage bag laying on the floor for one (1) of (6) six residents with urinary catheters observed, Resident #57. Findings include: A review of the Mississippi Board of Nursing Position Statement, titled Blood Borne Pathogens, with a revision date of 4/6/2000, revealed the Board had regulations in place to recognize the Centers of Disease Control (CDC) and Prevention Guidelines as the accepted standard of nursing practice, and to require all nurses to practice accordingly. In accordance with the CDC guidelines in the provision of nursing care, all nurses should adhere to standard precautions, including washing of hands, and comply with current guidelines for disinfection and sterilization of re-useable devices. A review of the Centers for Disease Control (CDC) and Prevention guidelines, last updated 6/8/17, regarding shared blood glucose meters, revealed if blood glucose meters were shared, the device should be cleaned and disinfected after every use, per manufacturer instructions, to prevent carry-over of blood and infectious agents. Review of facility policy titled, Infection Control Monitoring, dated November 2017, revealed: It is the policy of the Center to investigate the cause of infections (nosocomial and community and hospital acquired) and the manner of spread. The objective of our Infection Control Policies are: preventing, identifying, reporting, investigating, and controlling infections and other communicable diseases. It is designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Review of a facility policy titled, Obtaining a Finger stick Glucose Level, dated December 2018, revealed staff were to maintain a clean barrier, maintain clean technique, follow instructions provided by the manufacturer of the glucose monitoring system to obtain a blood glucose reading, and to wash hands after removing gloves. The policy also stated to clean the glucose monitor with approved disinfectant before and after each resident use. A review of the booklet titled EvenCare G2 blood glucose monitoring system users guide (glucose monitor used by the facility), revised January 2018, revealed: Wipe all external areas of the meter or lancing device, including both front and back surfaces, until visibly clean. Avoid wetting the meter test strip port. Allow the surface of the meter or lancing device to remain wet at room temperature for the contact time listed on the wipe's directions for use. The booklet documented Micro-Kill bleach germicidal wipes were validated as an effective agent to use on the glucometer. A review of the label of the Micro-kill Bleach wipes, revealed: Contact time: Allow surface(s) to remain wet for 30 seconds to kill all of the bacteria and viruses **on the label**(virucidal-including but not limited to Hepatitis A/B/C, Human immunodeficiency virus type I, influenzas, norovirus, and Rotavirus) of the wipes except a one (1) minute contact time is required to kill Candida albicans and Trichophyton mentagrophytes and a three (3) minute contact time is required to kill Clostridium difficile spores. Reapply as necessary to ensure that the surface remains wet for the entire contact time. A review of the EvenCare G2 booklet titled, Healthcare Professional Operators Manual, revised 3/2011, revealed a self-test question which asked, What is the procedure for disinfecting the EvenCare G2 Meter? with an answer of: Clean the meter with a disinfecting wipe. Wipe all external areas of the meter including both front and back surfaces until visibly wet. Allow the surface of the meter to remain wet at room temperature for the contact time/kill time listed on the canister. Then, wipe the meter dry or allow to air dry. The Operator's manual also revealed: Cleaning and disinfecting the meter and lancing device is very important in the prevention of infectious disease. Cleaning is the removal of dust and dirt from the meter and lancing device surface, so no dust or dirt gets inside. Cleaning also allows for subsequent disinfection to ensure germs and disease-causing agents are destroyed on the meter and lancing device surface. Record review of a facility document titled, Order Listing Report, dated 6/25/19, revealed that a total of 24 residents received finger stick blood glucose testing at the facility. Resident #20 A review of the June 2019 Medication Administration Record (MAR) revealed Resident #20 received finger stick glucose testing twice daily for Diabetes Mellitus. Resident #47 also received Insulin via FlexPen, per sliding scale, twice daily. An observation on 06/24/19 at 3:35 PM, revealed LPN #3 placed two (2) plastic cups on top of the medication cart with each containing a glucometer. LPN #3 turned and stated, I'm using the plastic cups as barriers, is that alright? The LPN was instructed to go by his facility's policies and procedures. LPN #3 stated I'm new here and I came from Florida and the rules are different there. I don't know the rules here yet. LPN #3 did not clean either glucometer and LPN #3 never voiced that he had cleaned the glucometers before starting the testing procedure. LPN #3 entered Resident #20's room, without performing hand hygiene. LPN #3 gloved and set the plastic cup containing the glucometer on the over-bed table. LPN #3 obtained Resident #20's Blood Sugar (BS). LPN #3 put the glucometer back into the same plastic cup. LPN #3 removed his gloves and exited the room, without washing or sanitizing his hands. LPN #3 placed the cup/glucometer back on the medication cart. LPN #3 took Micro-kill bleach wipes out of a container, shrugged his shoulders and asked, How long are you supposed to clean the glucometer? I know in Florida it's different. We had to keep it wrapped for several minutes. I'm not sure of the rule here. LPN #3 was encouraged to go by facility's policy and procedure of cleaning the glucometer and also to look on the back of the Microkill wipes for contact time. LPN #3 read out loud the label on back of the Micro-kill Bleach wipe container, as he pointed with his forefinger, that the contact time was 30 seconds to kill all of the bacteria and viruses listed on the label for the virucidal blood borne pathogens, except one (1) and three (3) minute contact time for other pathogens such as Candida albicans and Trichophyton mentagrophytes and Clostridium difficile. LPN #3 then placed the Micro-kill Bleach wipes back on the medication cart and took the contaminated glucometer out of the cup and cleaned it for approximately 10 seconds (timed by watch). After wiping the glucometer, LPN #3 then placed the glucometer back into the same dirty cup. Without performing hand hygiene, LPN #3 opened the medication cart, pulled out the Novolog insulin FlexPen, and laid it on the medication cart, without a barrier. LPN #3 obtained a needle from the cart drawer and applied the needle to the pen. LPN #3 put the insulin pen in his un-gloved hands and entered Resident #20's room. LPN #3 laid the insulin pen on the over-bed table, without a barrier. LPN #3 gloved, administered the insulin to Resident #20, removed his gloves, and exited the room; all without washing or sanitizing his hands. LPN #3 went back to medication cart, laid the insulin pen on the cart, without a barrier, opened the cart, and placed the insulin pen inside, without sanitizing the pen. LPN #3, without hand hygiene, proceeded to the next resident. Resident #84 A review of the June 2019 MAR, revealed Resident #84 received finger stick glucose monitoring twice a day, related to hypoglycemia. An observation on 06/24/19 at 3:45 PM, revealed LPN #3 removed the glucometer from the second cup. LPN #3 did not clean the glucometer, nor did he voice that he had cleaned it prior to the procedure. LPN #3 placed the glucometer strip into the glucometer, approached Resident #84's room door, and donned a gown due to isolation set up. LPN #3 proceeded down the hall to find out why the resident was on isolation. LPN #3 carried the cup/glucometer with the strip inserted into the glucometer, which were not covered, down the hall with him. LPN #3 returned to the Resident's door, still holding the cup/glucometer, and stated that Resident #84 is not on isolation, however her roommate is on contact isolation. LPN #3 entered the room, crossed over to the B bed area, and found that Resident #84 was not there. LPN #3 placed the glucometer/cup back on the medication cart. LPN #3 did not destroy the strip or clean the glucometer. LPN #3 left the plastic cup/glucometer sitting on the cart and did not wash his hands or perform hand hygiene at any time prior, during, or after the procedures. He proceeded to the next resident. Resident #13 A review of the June 2019 MAR revealed Resident #13 received finger stick blood glucose testing twice daily, with sliding scale Novolog FlexPen Insulin. An observation on 6/24/19, at 3:55 PM, revealed LPN #3 entered Resident #13's room with the glucometer that was previously taken to Resident #84's isolation room. He did not perform hand hygiene, nor clean the glucometer. The glucometer still had the unused strip in the slot. LPN #3 entered Resident #13's room, sat the plastic cup holding the glucometer on the over-bed table, gloved, and obtained the resident's blood sugar (BS). LPN #3 put the contaminated glucometer back into the same plastic cup. LPN #3 picked up the plastic cup, still having his gloves on, walked out into the hall, and placed the cup/glucometer on the medication cart. LPN #3 removed his gloves, obtained the Micro-kill Bleach wipes, and wiped the glucometer for approximately nine (9) seconds, and then placed the glucometer back into the same contaminated plastic cup. LPN #3 opened the medication cart and obtained Resident #13's Novolog insulin FlexPen, laid it on top of the cart without a barrier, obtained and applied a needle from the cart, and laid the pen on a sheet of paper (census sheet) that was lying on the cart. LPN #3 picked up the insulin pen and entered the resident's room, laid the insulin pen on the over-bed table without a barrier, and gloved. LPN #3 did not wash or sanitize his hands. LPN #3 administered the insulin, then laid the FlexPen on the over-bed table, without a barrier, and removed his gloves. LPN #3 exited the room, laid the insulin pen on the medication cart without a barrier, opened the medication cart, and placed the insulin pen inside the medication cart, without wiping and/or sanitizing the FlexPen. LPN #3 did not perform hand hygiene prior, during, or after the procedure. He proceeded to administer oral medications to Resident #192, on 06/24/19, at 4:05 PM. During this medication administration, LPN #3 used a spoon to help get the Sucralfate pill out of a medication cup and placed it on the pill splitter. LPN #3 then used his un-gloved hands to help balance the pill into the splitter. He administered the medication to the resident. LPN #3 still had not washed or sanitized his hands between all four (4) of these rooms. LPN #3 Interview: During an interview on 06/24/19 at 4:45 PM, LPN #3 revealed his process during the blood glucose testing for Resident's #13, #20, and #84. He stated that he put the glucometer in a cup that was used as a barrier. Then, he checked the blood sugars. LPN #3 stated that when he came out of a room, he put the glucometer back into the same cup, then after he cleaned the glucometer, he again placed it in the same dirty cup. He stated he had always used the same cups over and over. He stated, When I come out of a room, I wash the glucometer for 30 seconds. But, I did not know to clean it 30 seconds until you told me to read the Micro-kill bleach wipes and then I saw it. I'm from Florida and we kept the glucometer covered for two (2) minutes. Now that I think about it, I probably should have put the cup in the garbage can after I used it, but I sat it back on the medication cart and I should have just thrown it away. He stated that he took the same plastic cup into two (2) different rooms. When asked about washing his hands, LPN #3 stated, I didn't wash my hands except me handling the bleach wipes when I cleaned the glucometer. You're right, I don't think I washed my hands in all of the rooms I went into, now that I think about it. When I came back to the cart I didn't wash or sanitize my hands. When asked about touching the pill with his bare hands, LPN #3 stated I didn't realize I touched the pill with my hands. I was using a spoon and maybe I inadvertently touched the pill with my hand and didn't realize it. I was so nervous. You're right. At that point I still had not washed my hands. When asked about the insulin pens, LPN #3 stated he did recall laying the pens on the cart without a barrier and without cleaning them. He stated that he was extremely nervous. He stated, It all was stupid of me. Yes, I do see for sure that not washing my hands and taking the plastic cup with the glucometer into more than one room, without cleaning it, is an infection control issue. I also know that placing the cleaned glucometer into the dirty cup is an infection control issue. I should have cleaned the glucometer for the 30 seconds, but again, I didn't know that until you told me to read the Micro-kill Bleach wipe container. Thank you for explaining it all to me. I could have done better, and I should have done better. I did receive training when I was hired on infection control and cleaning the glucometer. A review of facility document titled Day Five New Hire Orientation, dated 6/5/19, revealed LPN #3 signed that he had received training on infection control bloodborne pathogens and use of Glucose Monitors. Resident #84 An observation on 06/25/19 at 3:40 PM, revealed LPN #1 placed two (2) plastic cups on a tray, that was on top of the medication cart, with each cup containing a glucometer. LPN #1 took one (1) of the glucometers and laid it on a Kleenex on the medication cart. LPN #1 gloved and retrieved a Micro-kill Bleach wipe from bottom drawer on medication cart. LPN #1 picked up the glucometer (glucometer #1) and cleaned the glucometer for approximately five (5) seconds (timed by watch), and then placed it back into the plastic cup. LPN #1 then took glucometer #2 out of the other cup and cleaned it with a Micro-kill wipe for approximately four (4) seconds and placed the glucometer back into the cup. LPN #1 removed her gloves and took the cup containing glucometer #1 to Resident #84's room. LPN #1 gloved, performed the finger stick for Resident #84, and placed the glucometer back into the cup. She removed gloves, and exited the room, all without washing or sanitizing her hands. LPN #1 gloved and retrieved a Micro-kill Bleach wipe from the medication cart and wiped the glucometer approximately seven (7) seconds (timed with watch) and then placed it into a clean cup on the medication cart. LPN #1 removed her gloves and proceeded to the next resident. LPN #1 did not perform hand hygiene at any time prior, during, or after the procedure. Resident #13 (second observation for resident) Observation on 06/25/19 at 3:49 PM, revealed LPN #1 took the plastic cup containing glucometer #2, entered Resident #13's room, gloved, and performed the finger stick. LPN #1 placed the glucometer back into the plastic cup, removed gloves, and exited the room. LPN #1 laid the tray with the cup/glucometer on the medication cart and then gloved. LPN #1 reached into the bottom drawer of the cart and obtained a Micro-kill Bleach wipe and cleaned the glucometer for approximately eight (8) seconds (timed by watch). LPN #1 placed the clean glucometer into a clean plastic cup. LPN #1 removed her gloves, placed the cup/glucometer #2 behind cup/glucometer #1, and obtained the Novolog FlexPen Insulin. LPN #1 administered the insulin to Resident #13, then placed the insulin FlexPen back into the medication cart drawer, without cleaning/sanitizing the pen. LPN #1 did not perform hand hygiene prior, during, or after the procedure. She proceeded to the next resident. Resident #89 (first attempt-procedure not performed) A review of the June 2019 MAR, revealed Resident #89 received finger stick glucose testing, with sliding scale Novolog FlexPen Solution injector twice daily. Observation on 06/25/19 at 3:55 PM, revealed LPN #1 obtained the plastic cup containing glucometer #1, (previously used on Resident #84) to perform the finger stick blood glucose test, but Resident #89 was not in the room. LPN #1 placed the cup/glucometer on top of the medication cart and covered with a Kleenex, stating she would leave it there until Resident #89 returned to her room. LPN #1 went to the medication room for another medication. LPN #1 returned and opened the medication box, and obtained a paper cut to her left finger. LPN #1's finger was bleeding and she wiped it with an alcohol wipe. She then placed a band-aid on her finger. LPN #1 still had not performed hand hygiene. Resident #20 (second observation for resident) Observation on 06/25/19 at 4:05 PM, revealed LPN #1 picked up the tray, which contained the cup/glucometer covered with a Kleenex, and entered Resident #20's room. LPN #3 gloved, performed the finger stick, removed her gloves, and exited the room without washing or sanitizing her hands. LPN #1 took Micro-kill Bleach wipes and cleaned glucometer #1 for approximately 15 seconds (timed with watch) then placed it into a clean plastic cup to dry. LPN #1 sat the cup/glucometer behind the plastic cup containing glucometer #2. LPN #1 stated that she forgot the reading of the resident's BS, so she picked up glucometer #1 with a Kleenex, reviewed the BS, then placed the glucometer back into the same cup. LPN #1 stated, I rotate the glucometers to allow one (1) to dry while I use the other one. I've never really timed how long I let it dry, all I know is that it's dry by the time I get ready to use it. LPN #1 failed to perform hand hygiene prior, during, and after the procedure, then continued to the next resident. Resident #89 (procedure performed) An observation on 06/25/19 at 4:20 PM, revealed LPN #1 obtained the cup/glucometer #2, entered Resident #89's room, gloved, and performed the finger stick. LPN #1 removed her gloves, and exited the room. LPN #1 went to the medication cart, gloved, and retrieved a Micro-kill Bleach wipe from the bottom drawer of the medication cart. LPN #1 cleaned glucometer #2 with Micro-kill Bleach wipes for approximately seven (7) seconds (timed with watch) and then placed glucometer #2 into a clean plastic cup. LPN #1 removed gloves and placed the cup/glucometer #2 behind glucometer #1. LPN #1 retrieved Resident #89's Novolog FlexPen from the medication cart and laid it on top of the cart without a barrier. LPN #1 obtained a needle from the med cart and applied it to the FlexPen. LPN #1 entered Resident #89's room, performed the injection, removed her gloves, and exited the room. LPN #1 did not perform hand hygiene prior, during, or after the procedures. LPN #1 interview: During an interview, in the presence of RN #4, on 06/25/19 at 4:35 PM, LPN #1 stated that she washed her hands prior to working the medication cart. She stated her process was to use a Kleenex or a paper towel for a barrier. She stated she used a glucometer that has been cleaned with the Micro-kill wipes and left to air dry. She stated, I wipe the glucometer I guess two (2) minutes, but that seems like a long time to me. I don't time it, I just clean it. I can say I thoroughly clean it and set it up-right to dry. She stated she had two (2) glucometers that she used, both cleaned with Micro-kill wipes, and she placed one in front of the other in plastic cups on top of the cart. She stated she used one glucometer, cleaned it, and returned it to the cart. She stated she donned gloves, used Micro-kill wipes, and cleaned the glucometer for an estimated two (2) minutes, put it up-right in a clean plastic cup, and then place it behind the second glucometer, which had already been cleaned. She stated she moved on to the next resident and used the second glucometer for the next resident. She stated she rotated the glucometers, letting them dry. LPN #1 stated that she cleaned each glucometer approximately two (2) minutes between residents with the Micro-kill Bleach wipes. She stated that she had been in-serviced yearly on infection control and more often for cleaning of the glucometer. She stated that it had been a while, but yes, she had seen policy and procedure on handwashing and infection control. When asked if she felt that she cleaned the glucometer for two (2) minutes like she previously stated, LPN #1 stated, No I don't feel like I cleaned it for 1-2 minutes; time passes. When asked if she washed her hands at any time while obtaining the finger stick glucose tests, LPN #1 stated, Oh man, I forgot to wash my hands. I do it but I'm just nervous. LPN #1 stated Yes I should do different. I want to do it correctly. I thought I was doing the correct time wiping it. I didn't time the cleaning of the glucometer. It's my issue, not the facility's issue. I'm the one that didn't do it correct. I take whole responsibility of self. When asked if she thought not cleaning the glucometer per the manufacturer recommendation was an infection control issue, she stated I do think it was an infection control issue. You have to make sure stuff gets killed. At this time, RN #4 stated, We learned in school that you could use hand sanitizer in-between residents if your hands aren't soiled. RN #4 stated that LPN #1 used hand sanitizer. LPN #1 reached into her pocket and pulled out Germ-x and said Yea, I used Germ-x during procedures. I keep Germ-x in my pocket. LPN #1 was not observed to use the hand sanitizer at any time during the observations, nor did she voice that she had used the sanitizer. LPN #1 was observed by the surveyor continuously throughout the process of performing the finger sticks of the four (4) residents, Resident #13, #20, #84, and #89, and did not observe any type of hand hygiene prior, during, or after the procedures between residents. A review of a facility document titled, Competency Check List, dated 5/20/19, revealed LPN #1 signed that she was checked off on handwashing and cleaning the glucometer according to manufacturer's guidelines. A facility document titled Glucometer Cleaning Skills Checklist dated 5/20/19, revealed LPN #1 was checked off to disinfect the glucometer by cleaning the meter surface with Medline Micro-kill Bleach Germicidal wipes by the following instructions: Wipe all external areas of the meter including front and back surfaces until visibly clean. Avoid wetting the meter strip port. Allow the surface of the meter to remain wet at least 30 seconds at room temperature. A review of a facility document titled, Day Four New Hire Orientation, dated 6/19/18, revealed LPN #1 was in-serviced on Handwashing, Bloodborne Pathogens, use of FlexPen, infection control, and use of Glucose Monitors. Review of a facility document titled, In-Service Training Record, dated 2/13/19, revealed LPN #1 was in-serviced on Cleaning Blood Glucose (CBG's) cleaning the machine storage and other usage. Resident #52 Review of the June 2019 MAR, revealed Resident #52 received finger stick glucose checks daily, scheduled at 4:30 PM. On 6/25/19 at 3:40 PM, after LPN #2 had completed the narcotic medication count, she prepared to perform a finger stick procedure. LPN #2 cleaned a silver tray with a Micro Kill germicidal bleach wipe and cleaned the glucometer with a Micro Kill germicidal wipe for approximately 10 seconds. After cleaning the glucometer, she placed the glucometer on the silver tray and allowed it to air dry. She entered Resident #52's room, applied clean gloves, cleaned the resident's left index finger with an alcohol prep pad and pricked the resident's finger with the lancet. She cleaned the resident's left index finger again with an alcohol prep pad. She placed the soiled lancet in a plastic cup and the alcohol prep pad in another plastic cup. LPN #2 returned to the medication cart, where she discarded the lancet and alcohol prep pad. She cleaned the glucometer with a Micro Kill germicidal wipe for approximately 10 seconds and allowed it to air dry. LPN #2 sat the glucometer on the silver tray. LPN #2 did not wash her hands or use any Alcohol Based Hand Gel (ABHG) after counting the narcotic medications, prior to entering the resident's room, before the procedure, during the procedure, after the procedure, nor after leaving the resident's room. She proceeded to the next resident. Resident #77 Resident #77's June 2019 MAR revealed he received finger stick glucose testing twice daily. On 6/25/19 at 3:50 PM, observation revealed LPN #2 entered Resident #77's room, retrieved some paper towels, and placed the silver tray with the glucometer on the resident's nightstand on the towels. She applied clean gloves, cleaned the resident's left middle finger with an alcohol prep pad, pricked his left middle finger with the lancet, and performed the glucose testing. She placed the soiled lancet in a plastic cup, and the soiled alcohol prep pad in a plastic cup. She walked back to the medication cart and disposed of the soiled items. She then cleaned the glucometer with a Micro Kill germicidal wipe for approximately eight (8) seconds, and placed it in the medication cart's uppermost top right drawer in an empty alcohol prep pad box. She cleaned the silver tray with the Micro Kill germicidal wipe. LPN #2 did not wash her hands or use hand sanitizer prior to entering the resident's room, before the procedure, during the procedure, nor after the procedure. On 6/25/19 at 3:55 PM, interview with LPN #2 revealed her overview of the steps she had taken while performing the fingersticks on both Resident #52 and Resident #77. She stated she had gotten all of her supplies out and wiped everything down. She stated she brought her items into the room, put a barrier down, and wiped the resident's finger with alcohol. She stated she did the fingerstick, wiped the resident's finger again, and wiped everything before she put it in the cart. She stated she should clean the glucometer with the germicidal wipe for one (1) minute she guessed. She stated she would have to take a timer out and physically set it to know. She stated I don't know what to tell you anymore. She stated she knows about hand washing, but she had worn gloves. She stated she should wash her hands between residents and/or when her hands are soiled. She stated, Wash your hands before care, well, I mean if you wear gloves to do an accucheck, I don't understand, I really don't. An interview on 06/25/19 at 6:09 PM, with RN #2, Infection Control Nurse/Risk Management Nurse, revealed, If there is a pathogen in the blood, by not cleaning the glucometer, you could pass it on. If there is something that could be considered an infectious process, then you could pass it on. RN #2 stated that nurses are taught to clean the glucometer for 30 seconds, with a five (5) minute dry time. She stated there were two (2) glucometers on the cart so one can be cleaned and let dry, while the other is used. She stated, I'm not going to say that it couldn't be a problem not cleaning the glucometer between residents, because it could very well be. I'd be crazy to say it wouldn't. She stated that there had just been an in-service on hand-washing, with the Certified Nursing Assistants (CNA's), but not the nurses; they would be next. She stated that she touched on infection control every six (6) months at a minimum, but if there was an issue, she did the in-service more often. She stated, As a matter of fact, I just did an in-service the other day on infection control. She stated that staff was taught to wash their hands when gloves are removed, because there could be pin-holes in the gloves. She stated that having Germ-x in a pocket is an infection control issue. She stated, You don't put anything in your pockets. An interview on 06/26/19 at 3:25 PM-3:30 PM, with RN #3, Staff Development Nurse, revealed, Not cleaning the glucometer could cause an infection to go from person to person. If one (1) person has something, then by not cleaning the glucometer, it could spread. Yes, I see it as an infection control issue. I see it as an opportunity for education because we know better. She stated that hand-washing was an issue for the same reasons. She stated, Spreading germs from one to another is an issue. Safe hand washing is best practice. During an interview on 06/25/19 at 6:20 PM, the Director of Nursing (DON) stated, Yes ma'am, not cleaning the glucometer is an infection control issue. There is the potential for transmitting infections or germs. It could cause cross contamination. She stated the recommended time of cleaning the glucometer is 30 seconds, with a dry time of three (3)-five (5) minutes. The DON stated that was taught in in-services many, many times. She stated, It is an infection control issue for a nurse not to wash her hands between caring for residents, because it could spread infection. She stated if staff are not cleaning the glucometer for the allotted time, to make sure there is no blood or body fluids, that could cause cross contamination. [TRUNCATED]
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

Based on observation, record review, facility policy review, and staff interview, the facility failed to accurately code the Minimum Data Set (MDS) to include Hospice services for one (1) of four (4) ...

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Based on observation, record review, facility policy review, and staff interview, the facility failed to accurately code the Minimum Data Set (MDS) to include Hospice services for one (1) of four (4) MDS assessments reviewed for hospice, Resident #90. Findings include: A review of the facility's policy, dated November 2017, revealed a comprehensive assessment of a resident's needs shall be made following the guidelines set forth in the CMS Resident Assessment Instrument (RAI) Manual. The CMS's RAI Version 3.0 Manual dated October 2018, revealed nursing homes are responsible for ensuring that all participants in the assessment have a requisite knowledge to complete an accurate assessment. Review of the most recent Quarterly MDS assessment for Resident #90, with an Assessment Reference Date (ARD) of 6/8/19, was not coded to include Hospice services. Record review of the physician orders, dated 9/14/18, had an order to admit Resident #90 to (name) Hospice. On 6/26/19 at 11:14 AM, an interview with Registered Nurse (RN) #6 revealed the most recent Quarterly MDS assessment with an ARD of 6/8/19, was not coded to include hospice services for Resident #90. She then looked at the current June 2019 physician orders and verified the order, dated 9/14/18, for (name) Hospice. On 6/26/19 at 3:33 PM, an interview with the Director of Nursing (DON) revealed she would expect the MDS to be coded accurately. On 6/24/19 at 10:30 AM, Resident #90 was observed lying in bed awake with his wife at the bedside. A review of the facility's Face Sheet revealed the facility admitted Resident #90 on 9/14/18, with diagnoses of Malignant Neoplasm of prostrate and Unspecified Dementia.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on observation, record review, facility policy review, and staff interview, the facility failed to implement the care plan related to catheter care for one (1) of five (5) catheter care plans re...

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Based on observation, record review, facility policy review, and staff interview, the facility failed to implement the care plan related to catheter care for one (1) of five (5) catheter care plans reviewed. (Resident #57) Findings include: Review of the facility's policy, Care Plan Comprehensive, dated November 2017, revealed that the care is developed and maintained for each resident. Review of facility policy titled, Suprapubic Catheter Care, dated December 2018, revealed that the facility should be sure that the catheter tubing and drainage bag are kept off the floor. Review of Resident #57's Care Plan, revealed a focus problem for the risk for Urinary Tract Infection (UTI), initiated on 3/28/2019. Resident #57's Care Plan revealed an intervention that the Nursing Department should ensure the drainage bag is kept off the floor. During an observation of catheter care for Resident #57, on 6/25/2019 at 10:40 AM, Registered Nurse (RN) #1/Treatment Nurse positioned Resident #57 on his right side. RN #1 removed the urinary catheter drainage bag from the side of the bed. After completing all of the care, RN #1 left the room. Before and after RN #1 left the room, the urinary catheter bag was laying on the floor. During a subsequent observation of Resident #57's room, on 6/25/2019 at 2:14 PM, the urinary catheter drainage bag was still laying on the floor. During an interview, on 6/25/2019 at 2:16 PM, Registered Nurse (RN) #1/Treatment Nurse stated that she did remove the catheter drainage bag in order to prevent any discomfort or injury, related to any tugging from the catheter tubing during care. RN #1 stated that she did not place it on the floor, but she really didn't notice. RN #1 stated that having a urinary drainage bag on the floor is an infection control concern. RN #1 stated that the tubing should not touch the floor During an interview on 6/27/2019 at 10:45 AM, the Care Plan Coordinator revealed that the Care Plan for Resident #57 had not been followed in reference to the urinary catheter bag touching the floor, which could possibly cause a urinary tract infection. During an interview, on 6/27/2019 at 3:58 PM, the Director of Nursing (DON) confirmed that Resident #57's Care Plan had not been followed, because the urinary drainage bag was laying on the floor. Review of the Face Sheet revealed Resident #57 was admitted by the facility on 2/18/2019, with diagnoses to include Quadriplegia and the Presence of a Urogenital Implant.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on observation, record review, facility policy review, and staff interview, the facility failed to revise a care plan related to a pressure ulcer for one (1) of three (3) care plans reviewed for...

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Based on observation, record review, facility policy review, and staff interview, the facility failed to revise a care plan related to a pressure ulcer for one (1) of three (3) care plans reviewed for pressure ulcers, Resident #57. Findings include: Review of the facility policy titled, Care Plan-Comprehensive, dated November 2017, revealed that it is the policy of this facility that a Comprehensive Care Plan, that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs, shall be developed for each resident. The facility policy noted that the Comprehensive Care Plan has been designed to incorporate identified problem areas and reflect treatment goals and objectives in measurable outcomes. The facility policy also noted that Care Plans are revised as changes in the resident's condition dictate. Review of Resident #57's Care Plan, revealed that a focus problem regarding Skin Integrity was initiated on 2/19/2019. Resident #57's Care Plan does not reflect a revision to include the Stage 2 pressure ulcer to the right (R) buttocks area that began treatment on 6/5/2019. Resident #57's Care plan does not reflect a revision to include the most current status of the pressure ulcer to the left (L) buttocks. Resident #57's Care Plan also does not reflect a focused problem regarding the Stage 2 pressure ulcer to the left (L) inner ankle. Review of the facility's medical records document titled, Pressure Ulcer Report, dated 6/20/2019, revealed that on 6/5/2019, Resident #57 was being treated for both a Stage 2 pressure ulcer to the left (L) buttocks area and a Stage 2 pressure ulcer to the right (R) buttocks area. The report also revealed that Resident #57 had a Stage 2 pressure ulcer to the left (L) inner ankle that was acquired in the facility on 6/18/2019. During an observation of Resident #57's wound care, on 6/25/2019 at 10:56 AM, Registered Nurse (RN) #1 provided wound care to the Stage 2 pressure areas as ordered and listed on the most current wound report. Three (3) areas were observed, the left inner ankle and the left/right buttock area. During an interview on 6/27/2019 at 10:45 AM, the Care Plan Coordinator stated that Resident #57's care plan had not been updated/revised regarding his current pressure ulcer status. The Care Plan Coordinator stated that she did not have a copy of the most current wound report and had not been informed of any new changes. During an interview, on 6/27/2019 at 3:54 PM, the Director of Nursing (DON) stated that the Care Plan needed to be updated each time there is a change in the resident's wound status. Review of the Face Sheet revealed Resident #57 was admitted by the facility on 2/18/2019, with diagnoses to include Quadriplegia and the Presence of a Urogenital Implant.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

Resident #16 Record Review of the Order Summary Report, dated 6/27/19, revealed Resident #16 had orders for Lexapro 10 mg daily for depression; Seroquel 25 mg by mouth one (1) time daily, and Seroquel...

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Resident #16 Record Review of the Order Summary Report, dated 6/27/19, revealed Resident #16 had orders for Lexapro 10 mg daily for depression; Seroquel 25 mg by mouth one (1) time daily, and Seroquel 50 mg po at bedtime, related to Psychological and behavioral factors associated with disorders of diseases classified elsewhere. Record review of the Pharmacy Consultation Report, dated 2/7/19, for Resident #16, revealed a recommendation to attempt a Gradual Dose Reduction (GDR) for Lexapro 10 mg daily, if possible, while concurrently monitoring for re-emergence of depressive and/or withdrawal symptoms. The GDR was declined by the Physician, with no patient-specific rational given. Record review of the Pharmacy Consultation Report, dated 4/8/19, revealed Resident #16 was prescribed Seroquel 25 mg BID and Seroquel 50 mg at bedtime. The Consultant Pharmacist recommended an attempt for a GDR, if possible, while concurrently monitoring for re-emergence of target behaviors and/or withdrawal symptoms. The GDR was declined by the Physician, with no patient-specific rationale given. Resident #64 Record Review of the Order Summary Report, dated 6/27/19, revealed Resident #64 had orders for Cymbalta delayed release particles, 30 mg one (1) capsule twice daily for depression, and Cymbalta Capsule delayed release particles, 30 mg give two (2) capsules once daily, for depression. Review of a Pharmacy Consultation Report, dated 4/8/19, for Resident #64, revealed a recommendation by the Consultant Pharmacist to please evaluate the medications Cymbalta 30 mg every AM as possibly causing or contributing to falls in this individual, and minimize or discontinue any of these therapies if possible, in order to minimize the risk of falls, due to adverse drug effects. The record revealed the Medical Director declined to implement any changes, with no patient-specific rationale given. In an interview on 6/27/19 at 10:20 AM, the Director of Nursing (DON) stated, The regulations say they have to give a rationale, when asked about the physician's continuation of medications without a rationale. In a phone interview, with Resident #79's, Resident #16's and Resident #65's Primary Care Physician/Medical Director, on 6/27/29 at 9:29 AM, he stated, All I know to do is tell you I am sorry for not doing those. He stated, It's a spur under my saddle every time someone hands me one of those. (Pharmacy Consultant Report) If I did all of those it would take me all day. The Medical Director confirmed he reviewed the consultation reports; he also confirmed no rationale to continue the medications were listed for the three (3) residents reviewed. During an interview on 06/27/19 at 11:00 AM, the RN Nurse Consultant revealed the facility had attempted to get the Medical Director/Physician to write a rationale for not changing orders for the recommendations made by the Pharmacy Consultant, but had not been able to get him to complete them. When asked how long they have been trying, she responded, It has been a while. Based on interviews, record reviews, and facility policy review, the facility failed to document a rationale for gradual dose reduction recommendations made by the Pharmacy Consultant for three (3) of five (5) residents reviewed for unnecessary medications, for Resident #79, Resident #16, and Resident #65. Findings include: Review of the facility policy, Medical Director, dated November 2017, noted Physician Services shall be under the supervision of the Medical Director and assuring these services are in compliance with current rules, regulations, and guidelines concerning long-term care. Resident #79 Review of the Pharmacy Consultant report, dated 4/9/19, revealed that Resident #79 was taking Depakote 375 milligrams (mg) twice a day, Risperdal 0.75 mg twice a day, Aricept 5 mg every night at bedtime, Celexa 20 mg daily, Klonipin 0.25 mg every eight (8) hours, Fentanyl 25 micrograms (mcg) patch every 72 hours, Norco 7.5 mg every six (6) hours as needed, and Remeron 15 mg at bedtime. The Pharmacist recommended a review with perhaps consideration of any possible taper or discontinuation, while monitoring for re-emergence of target behaviors and/or withdrawal symptoms. The Physician documented that he did not wish to implement the changes, but documented no rationale. The Pharmacy Consultant Reports, dated 12/7/18 and 1/8/19, revealed Resident #79 had orders for Klonopin 0.5 mg every six (6) hours as needed (PRN), without a stop date. The Pharmacy Consultant recommended to discontinue the PRN Klonopin (noted Resident had a routine order for Klonopin 0.5 mg every six (6) hours). The Physician documented that he declined the recommendation, but did not document a rationale. In an interview on 6/27/19 at 10:20 AM, the Director of Nursing (DON) confirmed record review with no rationale documented for Resident #79, for the three (3) Pharmacy Consultant reports. She stated that she started to work one (1) month ago and has started Gradual Dose Reduction (GDR) attempts with the Nurse Practitioner (NP), but has not reviewed Resident #79's record yet, nor some of the other residents.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 4 life-threatening violation(s), 1 harm violation(s), $38,277 in fines. Review inspection reports carefully.
  • • 24 deficiencies on record, including 4 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $38,277 in fines. Higher than 94% of Mississippi facilities, suggesting repeated compliance issues.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 4 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Ocean Springs Health & Rehabilitation Center's CMS Rating?

CMS assigns OCEAN SPRINGS HEALTH & REHABILITATION CENTER an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Mississippi, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Ocean Springs Health & Rehabilitation Center Staffed?

CMS rates OCEAN SPRINGS HEALTH & REHABILITATION CENTER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 72%, which is 25 percentage points above the Mississippi average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Ocean Springs Health & Rehabilitation Center?

State health inspectors documented 24 deficiencies at OCEAN SPRINGS HEALTH & REHABILITATION CENTER during 2019 to 2025. These included: 4 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 19 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ocean Springs Health & Rehabilitation Center?

OCEAN SPRINGS HEALTH & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE, a chain that manages multiple nursing homes. With 115 certified beds and approximately 99 residents (about 86% occupancy), it is a mid-sized facility located in OCEAN SPRINGS, Mississippi.

How Does Ocean Springs Health & Rehabilitation Center Compare to Other Mississippi Nursing Homes?

Compared to the 100 nursing homes in Mississippi, OCEAN SPRINGS HEALTH & REHABILITATION CENTER's overall rating (1 stars) is below the state average of 2.6, staff turnover (72%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Ocean Springs Health & Rehabilitation Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.

Is Ocean Springs Health & Rehabilitation Center Safe?

Based on CMS inspection data, OCEAN SPRINGS HEALTH & REHABILITATION CENTER has documented safety concerns. Inspectors have issued 4 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Mississippi. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ocean Springs Health & Rehabilitation Center Stick Around?

Staff turnover at OCEAN SPRINGS HEALTH & REHABILITATION CENTER is high. At 72%, the facility is 25 percentage points above the Mississippi average of 46%. Registered Nurse turnover is particularly concerning at 67%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Ocean Springs Health & Rehabilitation Center Ever Fined?

OCEAN SPRINGS HEALTH & REHABILITATION CENTER has been fined $38,277 across 4 penalty actions. The Mississippi average is $33,462. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Ocean Springs Health & Rehabilitation Center on Any Federal Watch List?

OCEAN SPRINGS HEALTH & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.