RULEVILLE NURSING AND REHABILITATION CENTER LLC

800 STANSEL DR, RULEVILLE, MS 38771 (662) 756-4361
Government - Federal 111 Beds NORBERT BENNETT & DONALD DENZ Data: November 2025 8 Immediate Jeopardy citations
Trust Grade
0/100
#183 of 200 in MS
Last Inspection: November 2023

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Ruleville Nursing and Rehabilitation Center has received an F trust grade, which indicates significant concerns about the quality of care provided. Ranked #183 out of 200 facilities in Mississippi, they are in the bottom half, and #3 out of 3 in Sunflower County, meaning there are no better local options available. The facility's trend is improving, having reduced issues from 6 in 2024 to 3 in 2025, but they still face serious challenges, including $217,320 in fines, which is higher than 98% of facilities in the state. Staffing is a relative strength with a 4/5 star rating and a turnover rate of 44%, which is below the state average, but there is concerning RN coverage, being less than 79% of state facilities. Specific incidents of critical concern include the failure to protect residents from neglect, which tragically resulted in the death of one resident when another resident with behavioral issues was allowed to sleep in the same room without proper supervision. Additionally, the facility did not adequately revise care plans to manage behaviors, leading to unsafe situations for other residents. While there are strengths in staffing, the facility has significant room for improvement in safety and care practices.

Trust Score
F
0/100
In Mississippi
#183/200
Bottom 9%
Safety Record
High Risk
Review needed
Inspections
Getting Better
6 → 3 violations
Staff Stability
○ Average
44% turnover. Near Mississippi's 48% average. Typical for the industry.
Penalties
✓ Good
$217,320 in fines. Lower than most Mississippi facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 24 minutes of Registered Nurse (RN) attention daily — below average for Mississippi. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
29 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 6 issues
2025: 3 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (44%)

    4 points below Mississippi average of 48%

Facility shows strength in staffing levels, fire safety.

The Bad

1-Star Overall Rating

Below Mississippi average (2.6)

Significant quality concerns identified by CMS

Staff Turnover: 44%

Near Mississippi avg (46%)

Typical for the industry

Federal Fines: $217,320

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: NORBERT BENNETT & DONALD DENZ

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 29 deficiencies on record

8 life-threatening
Aug 2025 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected 1 resident

Based on staff and resident interview, record review and facility policy review, the facility failed to resolve a grievance for one (1) of eight (8) residents present at the resident council meeting. ...

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Based on staff and resident interview, record review and facility policy review, the facility failed to resolve a grievance for one (1) of eight (8) residents present at the resident council meeting. (Anonymous Resident).Findings IncludeReview of the facility policy titled Grievance/Missing Property with a revision date of 8/17 revealed under Purpose .to provide an opportunity for residents, resident representatives and/or family to present concerns or grievance to the proper authorities at the facility and to receive responses to the issue(s) raised. Under Procedure .A.3 .Supervisory personnel shall be responsible for notifying the resident of resolution and so indicate on grievance form .An interview on 8/25/25 at 10:15 AM, Anonymous Resident complained that Certified Nursing Assistant (CNA) #6 jerked his legs when she turned him and it hurt his back. He admitted that he reported this to the staff, but no one had come to ask him about it.An interview and record review on 8/25/25 at 4:00 PM with the Director of Nurses (DON) confirmed that the Anonymous Resident had complained about CNA #6 and she had filled out a grievance form for him. Record review of the grievance that was completed for the Anonymous Resident revealed that the resident had not signed the grievance form and there was no documentation that the grievance had been resolved or discussed with the resident and DON confirmed.Record review of the grievance log revealed a grievance from Anonymous Resident regarding CNA #6 hurting him when they jerked his turn pad but was listed as a complaint regarding customer service and was marked as resolved.An interview with Social Services #2 confirmed that all grievances should be discussed with the residents and signed by the residents before they can be considered resolved.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interviews, record review, and facility policy review, the facility failed to ensure that all allege...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interviews, record review, and facility policy review, the facility failed to ensure that all alleged abuse violations were reported to the State Survey Agency as required. This deficient practice had the potential to place residents at risk for abuse and/or neglect. For three (3) of the five (5) alleged abuse violations reviewed. Resident #3, Anonymous Resident, and Resident #68. Findings Include Review of the facility policy titled: “Abuse Prevention” dated 10/22, revealed, “The facility is committed to protecting the residents from abuse by anyone, including, but not necessarily limited to: facility staff… under Reporting: Alleged violations involving abuse, neglect, …are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including State Survey Agency…) Under Corrective Action: Any instances of employee disregard for the policies and procedures of this facility are cause for corrective action up to and including suspension, termination, and reporting to licensing agencies.” Resident #3 A record review of a written statement dated 2/14/25 and signed by Certified Nurse Aide (CNA) #1 revealed, “I, (proper name of CNA #1) was working with Resident #3 on Friday, [DATE]. We put her in the bed, and she went to crying and I asked her what was wrong, and she said her legs were hurting and I just said your legs ain’t hurting, she told me to shut up and I said you shut up.” An interview with Resident #3 on 8/25/2025 at 11:10 AM, she stated, “Certified Nurse Aide (CNA) #1 told me to shut up when I complained about my legs hurting when she put me to bed. I told her I would report her, and she said she didn’t care who I told about it.” She revealed she told the former Administrator about it.” An interview with the Former Administrator on 8/26/25 at 2:40 PM confirmed that Resident #3 had reported that CNA #1 had told her to shut up when she complained of leg pain during repositioning. The former administrator revealed that she had immediately sent CNA #1 home and started her investigation. She confirmed she did not report it to the State Survey Agency because she didn’t see that it was abuse, because by Monday, when I returned to work to talk with Resident #3, she said it was okay, but that she didn’t want CNA #1 to take care of her anymore. She revealed she took CNA #1 off the schedule for a couple of days, did corrective counseling with her, and allowed her to return to work. Record review of the “admission Record” revealed Resident #3 was admitted to the facility on [DATE] with diagnoses that included Major Depressive Disorder, Anxiety Disorder, Pain, and Cerebral Palsy. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of June 5, 2025, revealed under Section C a Brief Interview for Mental Status (BIMS) score of 15, which indicates that Resident #3 is cognitively intact. Anonymous Resident An interview with Anonymous Resident on 8/25/25 at 10:15 AM revealed that he had reported that Certified Nurse Assistant (CNA) #6 and CNA #2 had hurt him during care. He stated that CNA #6 jerked his legs and hurt his back when she turned him and that CNA #2 slapped him in the face with a wet towel when she was bathing him. He admits that no one ever came and talked to him about it, but that neither CNA has returned to his room. An interview on 8/26/25 at 2:30 PM with CNA #6 revealed she recalls the day that the Anonymous Resident complained that they hurt him when they turned him and she was told not to go back to his room. Record review of Anonymous Resident’s “admission Record” revealed the resident was admitted to the facility on [DATE] with medical diagnoses that included Paraplegia. Record review of Anonymous Resident’s MDS with an ARD of 7/14/25 revealed in Section C, a BIMS score of 15, indicating that the resident was cognitively intact. Resident #68 An interview on 8/25/25 at 11:00AM with Resident #68 revealed that he reported to the Director of Nurses (DON) that he did not want CNA #2 back in his room. He stated that she hurts him when she tries to turn him and sometimes, she talks ugly to him. He admitted CNA #2 does not come to his room anymore, but that no one had questioned him about why he didn’t want her in his room anymore. A phone interview on 8/26/25 at 3:15PM with CNA #2 recalled that Anonymous Resident complained that she had wiped his bottom too hard when she was cleaning him, so they told her not to go back in his room. She revealed that last week she was told not to go back into Resident #68’s room but was not told why and today she was suspended while they investigated this with Resident #68. Record review of Resident #68’s “admission Record” revealed the resident was admitted on [DATE] with medical diagnoses that included Anxiety, Pain and Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non-dominant side. Record review of Resident #68's MDS with an ARD of 7/17/25 revealed in Section C a BIMS score of 14, which indicates the resident is cognitively intact. An interview on 8/25/25 at 4:00PM with the DON confirmed that she had a complaint on CNA #2 for Resident #68 and CNA #6 for an Anonymous Resident but admitted that she felt like it was more of a customer service issue and therefore did not report it to the state. She confirmed that she removed both CNA’s from providing care to these residents and should have reported the allegations to the state. An interview on 8/26/25 at 9:30AM with the ADM confirmed that all allegations of abuse should be reported to the state. She stated she was aware of some complaints on CNA #2 but was not aware of any abuse allegations since she had been here and she started in April 2025.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff and resident interviews, record review and facility policy review the facility failed to investigate allegations ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff and resident interviews, record review and facility policy review the facility failed to investigate allegations of abuse for two (2) of five (5) residents reviewed for abuse. Residents #68 and Anonymous Resident Findings IncludeReview of the facility policy titled, with a revision date of 10/22 revealed under Investigate: .the facility will initiate at the time of any finding of potential abuse or neglect an investigation to determine cause and effect, and provide protection to any alleged victims to prevent harm during the continuance of the investigation.An interview on 8/25/25 at 10:15AM with an Anonymous Resident revealed that Certified Nurse Assistant (CNA) #6 and CNA #7 came in to turn him and they jerked his legs and hurt his back. He admitted that he reported it to staff that he thought it was CNA #6 and admits that she hasn't worked with him since. He then stated that he reported to the Administrator that CNA #2 was giving him a bed bath and when he ask her to wash his back, she wet the towel and slapped his face with it as she was reaching over him. He admitted that she had not worked with him since, but that no one had come and talked with him about either report.An interview on 8/25/25 at 11:00AM with Resident #68 revealed that CNA #2 tries to turn him every day by herself. He stated that it needs to be two people because it hurts and sometimes, she talks ugly to him. He admitted that he reported CNA #2 to the Director of Nurses (DON) and now CNA #2 does not come to his room anymore, but that no one had come and questioned him about it.An interview on 8/25/25 at 11:40AM with the DON confirmed that there was a resident that complained about CNA #6 and that Resident #68 had complained about CNA #2 and she had removed them from those resident's care but had not completed an investigation.An interview on 8/25/25 at 2:30PM with CNA #7 confirmed that she was present and assisted CNA #6 on the Anonymous Resident the day he complained that we had hurt him. She stated that they did not feel like they did anything wrong or different, but they reported it to the DON.A follow-up interview on 8/25/25 at 4:00PM with the DON confirmed that she had a complaint on CNA #2 for Resident #68 and CNA #6 for an Anonymous Resident, but admitted that she had not done an investigation, because she felt like it was more of a customer service issue and therefore did not report it to the state. She confirmed that she removed both CNA's from providing care to these residents. She stated that a couple of days after the Anonymous Resident complained on CNA #6, the resident was sent to the emergency room for back pain and admits that an investigation should have been completed. She revealed she would start an investigation now. She stated she does not recall having any complaints from the Anonymous Resident regarding CNA #2.An interview on 8/26/25 at 9:30AM with the ADM confirmed that all allegations of abuse should be investigated. She stated she was aware of some complaints on CNA #2 but was not aware of any abuse allegations since she had been here and she started in April 2025.An interview on 8/26/25 at 2:30PM with CNA #6 revealed she recalls the day that the Anonymous Resident complained that they hurt him when they turned him and she was told not to go back to his room.A phone interview on 8/26/25 at 3:15PM with CNA #2 recalled that Anonymous Resident complained that she had wiped his bottom too hard when she was cleaning him, so they told her not to go back in his room. She revealed that last week she was told not to go back into Resident #68's room but was not told why and today she was suspended while they investigated this with Resident #68. Record review of Anonymous Resident's admission Record revealed the resident was admitted to the facility on [DATE] with medical diagnoses that included Paraplegia.Record review of Anonymous Resident's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/14/25 revealed in Section C, a Brief Interview for Mental Status (BIMS) score of 15, indicating that the resident was cognitively intact.Record review of Resident #68's admission Record revealed the resident was admitted on [DATE] with medical diagnoses that included Anxiety, Pain and Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non-dominant side.
Jun 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, record review, and facility policy review the facility failed to prevent a resident from being physically restrained with a sheet tied to the wheelchair. The fac...

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Based on observation, staff interview, record review, and facility policy review the facility failed to prevent a resident from being physically restrained with a sheet tied to the wheelchair. The facility also failed to obtain physician orders, consent and failed to assess a resident for the need of restraints (mattress with elevated sides and wedges) for one (1) of six (6) residents reviewed. Resident #1. Findings included: Review of the facility policy titled, Restraint Evaluation & (and) Restraint Reduction, revised 12/23, revealed, Policy: as per OBRA (Omnibus Budget Reconciliation Act) requirements, all residents have the right to be unrestrained. Restraints should be used only as a last alternative and only when other less restrictive measures have been tried and rejected.Definition: Physical Restraints are defined as any manual method of physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access.Procedure: 2.) All residents using a restraint are to be evaluated utilizing the Restraint Evaluation Form.4.) A specific physician's order is to be entered in the resident's medical record which details the medical reason, type of restraint and when to be used . Record review of the facility occurrence, completed by the Director of Nursing (DON) revealed that an investigation was conducted on 6/10/24, when the DON was informed of a resident possibly having a sheet tied on her wheelchair the previous day. After staff interview which revealed four (4) CNAs stated they saw the resident restrained on 6/9/24 with a sheet tied around the wheelchair, the facility determined that because the resident was recently combative and sliding down in the chair; someone may have tied a sheet loosely around her wheelchair. An observation and interview on 6/25/24 at 8:30 AM, with Certified Nursing Assistant (CNA) #1 revealed Resident #1 was in bed on a mattress with elevated sides that extended the length of the mattress and four (4) - 18 by eight (8) inch foam wedges which were present on either side of her upper and lower body. CNA #1 verified that Resident #1 currently had a mattress with elevated sides and wedges in use in the bed to keep her off of the floor. She stated that the daily care guide lets her know what type of devices the resident should have. An interview with Licensed Practical Nurse (LPN) #1 on 6/25/24 at 8:40 AM, stated that Resident #1 had a history of falls and that the mattress with elevated sides and wedges were to keep the resident from falling. She stated that she has to check the resident about every 30 minutes because she gets up unassisted. A record review of the facilities Daily Care Guide for Resident #1 revealed, under interventions Concave bed with elevated sides . There were no interventions listed for the use of foam wedges. A record review of the Physician's Order List for Resident #1 revealed no physician's orders for a mattress with elevated sides or wedges. Record review of a written statement on company letter head, provided by the Administrator, undated, revealed that the facility did not have physician's orders, consents or assessments for the mattress and wedges that were in place for Resident #1. In a telephone interview with CNA #3 on 6/25/24 at 9:00 AM, she stated when she came on duty a little after 7:00 AM on 6/9/24, she noticed Resident #1 had a sheet tied around her waist tied in a knot behind the wheelchair. She stated that she knew that the resident should not be restrained that way. CNA #3 stated that she brought it to the attention of the resident's nurse LPN #1. CNA #3 stated LPN #1 told her that it was to aid in the resident's safety and for her protection. During an interview with CNA #1 on 6/25/24 at 9:35 AM, she stated that on 6/9/24 after lunch, she saw Resident #1 tied in the wheelchair with a sheet. She stated that CNA #2 told her the nurse put it on. CNA #1 stated she and CNA #2 removed the sheet and showered the resident but did not reapply the sheet. In a telephone interview 6/25/24 at 10:40 AM, with CNA #2 she stated on 6/9/24 at 9:30 AM, while making rounds she saw Resident #1 sitting in the day room restrained in the wheelchair with a sheet with a knot tied in the back. She stated she untied the sheet to take the resident to her room to provide incontinent care. CNA #2 states that she left the sheet off of the resident but when she went to get Resident #1 after lunch, she was restrained with a sheet in the wheelchair again. She stated that one of her co-workers informed her that the nurse said it was for the resident's safety and not to remove it. CNA #2 stated that she and CNA #1 removed the sheet and showered the resident. She stated that they did not reapply the sheet. In an interview with LPN #1 on 6/25/24 at 10:45 AM, she verified that she was assigned to Resident #1 on 6/9/24. LPN #1 denied any knowledge of Resident #1 being restrained in the wheelchair with a sheet. She stated she did not see the resident restrained and she denied anyone bringing to her attention that the resident was restrained. LPN #1 denied restraining the resident or telling staff that it was for the resident's safety and protection. During an interview with the DON on 6/25/24 at 11:00 AM, she verified that based on her investigation it was likely that someone restrained Resident #1 in the wheelchair with a sheet on 6/9/24, because the resident had recently been combative and had slid down in the wheelchair. She stated that she was unable to determine who had restrained the resident. The DON stated that she felt that they had done it for the resident's safety and did not feel that the resident was at risk of any injuries related to being restrained in the wheelchair with a sheet. During further interview the DON verified that there were no wedges listed as interventions on Resident #1's Daily Care Guide and agreed that there were no physician's orders for the use of a mattress with elevated sides or wedges for Resident #1. During an interview with the Unit Manager (UM) on 6/25/24 at 1:16 PM, she revealed that a resident should never have any restraints applied without assessment , physicians' orders, and family consent. She stated restraining a resident places the resident at risk of sliding in the chair and getting choked. Record review of the Face Sheet revealed the facility admitted Resident #1 on 5/6/2024, with diagnoses that include Dementia and Impulse Disorder.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on staff interview, record review and facility policy review the facility failed to report an allegation of mistreatment when a resident was physically restrained with a sheet tied to the wheelc...

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Based on staff interview, record review and facility policy review the facility failed to report an allegation of mistreatment when a resident was physically restrained with a sheet tied to the wheelchair for one (1) of six (6) residents reviewed. Resident #1. Findings Included: Review of the facility policy titled, Abuse Prevention, revealed the definition of mistreatment means inappropriate treatment of a resident. All alleged violations involving abuse, neglect, exploitation, or mistreatment are reported immediately, but no later than two hours after the allegation is made. Record review of the facility occurrence, completed by the Director of Nursing (DON) revealed that an investigation was conducted on 6/10/24, when the DON was informed of a resident possibly having a sheet tied on her wheelchair the previous day. After staff interview which revealed four (4) Certified Nursing Assistants (CNAs) stated they saw the resident restrained on 6/9/24 with a sheet tied around the wheelchair, the facility determined that because the resident was recently combative and sliding down in the chair; someone may have tied a sheet loosely around her wheelchair. On 6/25/24 at 10:40 AM, a telephone interview with Certified Nursing Assistant (CNA) #2 she stated on 6/9/24 at 9:30 AM, while making rounds she saw Resident #1 sitting in the day room restrained in the wheelchair with a sheet tied in a knot. She states that she took the sheet off of the resident but when she went to shower Resident #1 after lunch, she was restrained with a sheet in the wheelchair again. She stated that one of her co-workers informed her that the nurse said it was for the resident's safety and not to remove it. During an interview with the DON 6/25/24 at 11:45 AM, she stated that the facility did not report the allegation of the resident being restrained in the wheelchair with a sheet because they ran it up the flagpole with corporate and determined that the occurrence did not need to be reported to the State Agency because she knew that it was done for the resident's safety due to her behaviors and falls. She stated the facility was unable to determine who had restrained the resident with a sheet in the wheelchair. In an interview with the Administrator on 6/25/24 at 2:00 PM, he agreed that the use of a sheet to restrain a resident in the wheelchair was an inappropriate treatment to prevent falls, therefore, mistreatment and should have been reported to the State Agency. Record review of the Face Sheet revealed the facility admitted Resident #1 on 5/6/2024, with diagnoses that include Dementia and Impulse Disorder. Record review of an annual Minimum Data Set Assessment (MDS) with an Assessment Reference Date (ARD) of 5/13/24 revealed under section GG that Resident #1 was dependent for locomotion in the wheelchair.
May 2024 4 deficiencies 4 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review, and facility policy review the facility failed to protect one (1) of 108 residents rig...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review, and facility policy review the facility failed to protect one (1) of 108 residents right to be free from neglect as evidenced by [DATE] Resident #3 being unwilling to sleep in his room with his roommate due to Resident #1 getting in the bed with Resident #3. This resulted in the death of another resident (Resident #2) when Resident #1 laid on top of Resident #2 who was placed in the room with Resident #1. The facility's neglect to identify roommate incompatibility and provide appropriate person-centered behavioral interventions from [DATE]-[DATE] placed Resident #2 at risk, caused his death and placed other residents in a situation which was likely to cause serious injury, harm, impairment, or death. The State Agency (SA) identified an Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) on [DATE], which began on [DATE], when the facility neglected to ensure appropriate services for residents with behavioral needs. The facility's failure to provide appropriate person-centered behavioral interventions resulted in Resident #1 lying on Resident #2 until death on [DATE]. On [DATE] at 10:30 AM, the SA informed the Nursing Home Administrator of the Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) and provided the IJ Templates. The facility submitted a credible Removal Plan on [DATE], in which the facility alleged all corrective actions to remove the IJ were completed on [DATE] and the IJ removed as [DATE]. The SA validated the Removal Plan on [DATE] and determined the IJ was removed before exit. Therefore, the scope and severity for 42 CFR(s) 483.12(a)(1) - Abuse and Neglect (F600) was lowered from a J to a D while the facility develops and implements a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Review of the facility policy titled, Abuse Prevention, dated 10/22 revealed: Policy: The facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to facility staff, other residents .Definitions: Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish Abuse may be resident -to -resident .Neglect: A failure of the facility, its employees, or service providers to provide goods and services necessary to avoid physical harm, mental anguish, emotional distress, or pain .Identification: Identify events, such as occurrences, pattens and trends that may constitute abuse; and determine the direction of the investigation . Review of the facility policy titled, Resident [NAME] of Rights revealed a facility resident shall have the right to a safe environment and the right to be free of abuse and neglect. Record review of the facility reported incident report that occurred on [DATE], at approximately 3:30 AM, the following information was found: the staff responded to the call light in Resident #1's room, and he was observed unclothed and lying on top of Resident #2. Licensed nurses and Certified Nursing Assistants (CNA) intervened. Resident #2's body fell to the floor and cardiopulmonary resuscitation (CPR) measures were initiated. The emergency management services (EMS), and police department were notified. EMS arrived at the facility at approximately 3:50 AM. The EMS continued CPR measures until 4:12 AM when they discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident #1, licensed nurses and CNAs. The local police took statements and confirmed Resident #2 was deceased . The local coroner arrived to examine Resident #2's body and then removed the body from the facility. A phone interview with CNA #1 on [DATE] at 3:30 PM, revealed on the early morning of [DATE] at approximately 3:30 AM she responded to the call light going off and went into the room and observed Resident #1 naked and lying on top of Resident #2 in Resident #2's bed. She stated she instructed Resident #1 to get off of Resident #2 several times, but he would not get up, so she immediately went out into the hall and yelled for the nurse to come now, and Registered Nurse (RN) #1 came in and took over. CNA #1 revealed she had not heard any noises coming from the room that night. A phone interview with CNA #2 on [DATE] at 5:36 PM revealed she was assigned to Resident #1 and Resident #2 on the early morning of [DATE]. She stated at approximately 1:30 AM she was making rounds and observed Resident #1 was lying in bed listening to music and talking to himself which was normal behavior for both residents to have conversations with themselves, and Resident #2 was asleep in his bed. CNA #2 revealed around 3:00 AM she was making rounds and walked by the room and saw Resident #1 standing naked in front of his window but did not find that uncommon because Resident #1 often slept naked, and Resident #2 was in his bed on his side and appeared asleep. She stated that around 3:30 AM she was in an adjacent room and could hear one of the staff calling for the nurse to come help because Resident #1 was on top of Resident #2. A phone interview with RN #1 on [DATE] at 7:30 AM, revealed on the morning of [DATE] at approximately 3:30 AM he was called to the room of Resident #1 and Resident #2. As he entered the room he observed Resident #1 lying naked on top of Resident #2 with only the hands of Resident #2 could be seen. Resident #1 was severely obese weighing 489 pounds and was covering his entire torso and head area. He stated he instructed Resident #1 to get up several times and when he did Resident #2 fell off the bed, on to the floor on his back and was not breathing. Resident #2 was a full code and CPR was immediately started, EMS was called and CPR was continued but was unable to revive Resident #2. RN #1 stated he asked Resident #1 what his date of birth and social security number were and Resident #1 answered correctly. When asked what he was doing, Resident #1 said, we were arguing and fighting I went to the nurses station and asked to call the police but we would not let him, he went back to his room and continued to argue and said Resident #2 said I am going to kill you, I took offense to that so I hit him and got on top of him. RN #1 confirmed at no time during the shift did he see Resident #1 come to the nurse's station asking to call police but stated at some point Resident #1 stated he put the call light on when Resident #2 stopped fighting him. RN #1 then stated he interviewed Resident #1 after the incident and he was alert and oriented, and answered questions appropriately. He followed RN #1's command when he asked Resident #1 to go in the bathroom and he stayed when the CPR was started. RN #1 stated Resident #1 is alert and oriented most of the time, with frequent episodes of delusional episodes. He also revealed Resident #2 had frequent episodes of delusions and talking to himself. He stated he was not made aware of concerns that night, related to the residents. RN #1 then stated he has observed Resident #1 in bed with his roommates on two other occasions in the past but was not sure of the dates and confirmed it was reported to Administration by the nurses assigned to Resident #1 immediately. RN #1 revealed that the female nursing staff call him to help when some of the male residents will not respond to them. RN #1 confirmed Resident #1 was placed on one-on-one supervision after the incident but was not on any special monitoring before the incident. Review of the facility investigation interview summary with Resident #1 under facility events for the incident that occurred on [DATE] revealed, Resident #1 was interviewed but his statement was disorganized speech, delusional, and at times nonsensical. Resident #1 told the nurse that he tried to use the phone at the nurses' station to call police before the incident but, the staff denied that he was at the nurse's station or requested to use the phone. During an interview with the Executive Director/Administrator, Director of Nursing (DON), and Regional Nurse Consultant they revealed that Resident #1 did not verbalize that he had called or tried to call the police before the incident. The information gathered from Resident #1 was that Resident #2 was tormenting him. Resident #1 said he got scared and went into the bathroom where he waited. After some time waiting in the bathroom, he said he wasn't going to wait for Resident #2 to Choke my neck. According to Resident #1 he came out of the bathroom, then he said he hit Resident #2 multiple times on the head area. Initially, Resident #1 stated he hit Resident #2 once in the back of the head when he came out of bathroom before grabbing him. Resident #1 stated they tussled and wrestled for a while on the bed where Resident #2 was bear hugging him and scratching and biting him. Resident #1 said as he was holding Resident #2 on the bed, and then Resident #2 gave up after he got on top of him. Resident #1 stated that he pressed the intercom for (staff) help. He stated that he held him down until staff could come to the room. Resident #1 also stated that he had called his dad who was working and that the police came and got his body. The resident at times rambled with disorganized speech and delusions. Resident #1 had increased delusions every time he was asked to recall the event even though there were times when his statements were consistent. An interview with the Attorney General officer on [DATE] at 1:40 PM revealed he interviewed Resident #1 on [DATE] while Resident #1 was sitting in his chair in his room and he pointed to Resident #2's bed and stated, I killed him right over there on that bed I smothered his nose. The Attorney General officer also revealed he notified the facility on [DATE] that the sheriff's office would be picking Resident #1 up to meet with mental health services. Record review of an incident report dated [DATE] at 3:30 AM by Licensed Practical Nurse (LPN) #1 for Resident # 1 revealed, Incident description: Resident was observed lying on top of his roommate Resident #2, Resident #1 was redirected by RN #1 to go to the restroom. Resident #1 was assessed to have a scratch to his right interior shoulder measuring five inches by 0.4 inches and an abrasion to the last digit on his left hand measuring 0.2 inches by 0.2 inches. Immediate actions: Resident placed on 1-1 supervision. Mobility: Ambulates independently. Record review of the incident report dated [DATE] at 3:30 AM by LPN #1 for Resident #2 revealed Resident #1 was found on top of Resident #2. Resident #2 was not responding to name being called loudly, no movement, CPR was started until the EMT arrived and continued CPR. Unable to obtain vital signs, no pulse noted, code call stopped at 4:12 AM. Resident #2 was observed to have ½ inch circular abrasion to his lower right eye and his nose was misshapen. Coroner was on site and pronounced Resident #2 expired at 4:12 AM and the body was released to the Coroner. Family, responsible party, medical provider, DON and Executive Director were notified. Record review of the Behavior/Intervention Monthly Flow record for [DATE] for Resident #1 revealed behaviors to be monitored were physically/fighting aggressive, verbally aggressive (cursing), delusional, easily agitated, refusing care, and socially inappropriate with females (touching and remarks) with only one day of documentation of monitoring for the month of May which was on [DATE] and revealed no behavior noted. There was no behavior monitoring for the behavior of getting into other resident's beds. Record review the departmental note for Resident #1 revealed a note by LPN #3 dating back to [DATE] at 2:25 AM that read CNA #4 who was assigned to Resident #1 reported during her rounds Resident #1 was noted lying in bed bedside his roommate, Resident #3. Resident #1 stated he was trying to keep his roommate warm. CNA #4 reported she did not see Resident #1 do anything wrong. LPN #1 informed Resident #1 he could not get into bed with other residents. Resident #1 stated okay I was just trying to help him. The (ED) Executive Director/ Administrator, social services, and DON were notified. A phone interview with LPN #3 on [DATE] at 7:00 AM revealed she was assigned to Residents #1 and #3 on the early morning of [DATE]. She revealed CNA #4 was working the hall that night and informed her that while she was making rounds, she observed Resident #1 lying in bed with his roommate Resident # 3. Resident #3 is a deaf mute, she stated CNA #4 told her that both residents were fully clothed. LPN #3 stated that she did not think anything about it because when she asked Resident #1 why he was in the bed with Resident #3 he told her he thought that was his son and wanted to keep him warm. She stated she and CNA #4 made statements and notified the Director of Nursing and the Social Services, but she was unaware if the incident was reported and confirmed that Resident #3 was assessed and had no visible injuries. She also confirmed she did not increase monitoring of Resident #1 or notify the provider because it just did not cross her mind that Resident #1 could have attempted to abuse Resident #3 and stated, I see now why I should have recognized that. Record review of the departmental note for Resident #1 by Social Service #1, dated [DATE] at 2:14 PM revealed the writer was informed by a nurse that a CNA reported to her she observed resident lying in bed with his roommate: resident stated he was trying to keep his room-mate warm. CNA reported she did not see the resident doing anything. Resident #1 was counseled by social services and Resident #1 voiced understanding and will observe for any further behaviors. Record review of the progress notes for Resident #1 revealed a note by LPN #2 on [DATE] at 1:22 AM that Resident #1 was observed in Resident #3's bed unclothed, refusing to get in his bed stating, there are rats over there, after multiple failed attempts to redirect resident, he finally put his mattress on the floor and laid down. A phone interview with LPN #2 on [DATE] at 5:00 PM, revealed she was assigned to Resident #1 and Resident #3 on the early morning of [DATE]. During rounds she found Resident #1 lying naked in the bed with his roommate, Resident #3, and confirmed Resident #1 had to be instructed several times to get up before he would, stating there were rats on his side of the room. She stated he finally got up and put his mattress on the floor and settled down. She revealed Resident #3 was severely cognitively impaired, a deaf mute and would not be able to call for assistance. She stated Resident #3 had a shirt and brief on at the time of the incident and was assessed to have no visible injuries. LPN #2 confirmed she notified the social worker, Administrator, the DON and confirmed she did not increase monitoring or supervision of either Resident #1 or #3 and did not notify the provider of the behavior. LPN #2 also revealed on the early morning of [DATE] she observed Resident #1 in another bed with no resident in the room and stated he did not want to go to his room because there were spiders in the room. A document provided by Social Services #1 revealed Resident #3 resided with Resident #1 from [DATE]-[DATE]. Record review of the departmental notes for Resident #3 revealed a note by LPN #3 dated [DATE] at 12:25 AM that CNA #4 had reported Resident #3's roommate was noted lying in the bed with him. Record review of the departmental notes for Resident #3 revealed a note by Social Service #1 a follow up visit related to roommate lying in bed with him. Resident is a deaf-mute unable to interview due to cognitive impairment but has not had any changes in mood, behavior, cognition or daily routine. Record review of the Face Sheet revealed the facility admitted Resident #3 on [DATE] with the diagnoses of Deaf non-speaking and Autistic disorder. Review of the departmental notes for Resident #3 revealed a note by Social Service #1 dated [DATE] at 11:09 AM that Resident #3 is being moved to another room related to roommate incompatibility. An interview with the Social Service #1 assigned to the [NAME] wing on [DATE] at 1:00 PM, revealed she was informed of the incident on [DATE] when Resident #1 was observed in Resident #3's bed. She stated that Resident #1 was clothed at the time of the incident, and she counseled him not to do that again. She stated she felt Resident #1 meant no harm because he said he thought Resident #2 was his son and was trying to keep him warm and was at times delusional. She stated she did not update Resident #1's plan of care or increase monitoring and confirmed she did not recognize this as a behavior. Social service #1 also confirmed that by not updating Resident #1's plan of care, the Interdisciplinary team not putting interventions in place to alert staff and potentially protect the residents in the facility. All residents were at risk. Resident #1 did not have increased monitoring, was ambulatory, very obese, and could have gotten into to any resident's bed, placing them at risk to be accidentally hurt or abused. Social Service #1 revealed she was not aware of the incident that occurred on [DATE], in the early morning hours, when Resident #1 was observed unclothed in Resident #3's bed. When asked if increased monitoring or treatment was put in place she stated she did not put any new interventions or monitoring in place because that was nursing's responsibility. An interview with the [NAME] President of Operations on [DATE] at 2:00 PM, revealed that the previous DON and Administrator were let go from the company on [DATE] and she was not able to find any investigations for the Resident #1 related incidents in November and December. She revealed she was unable to find any 1-1 supervision/ monitoring for Resident #1 for the Month of November and [DATE]. She provided one document of 1-1 supervision for Resident #1 that was initiated after the death of Resident #2 on the morning of [DATE]. She also confirmed that she could not find evidence were Resident #1's behavior interventions or increased monitoring were ever updated after the incidents in November and [DATE] and confirmed that the potential was there for the other residents in the facility to be at risk for harm such as being smothered if Resident #1 got into their bed. She also confirmed after review of Resident #1's Behavior/Intervention Monthly Flow Record that staff were not completing the forms correctly and it appeared the resident was not monitored for behaviors. No increased monitoring forms were provided to the SA from the facility for Resident #2 or Resident #3. An interview on [DATE] at 8:00 AM, with the previous Administrator whose last date of employment was [DATE] revealed she was not aware of any incidents of Resident #1 getting in the bed with another resident naked or clothed. She stated she would have reported and investigated it immediately because it could have been abuse and the residents in the facility are all vulnerable adults. An interview on [DATE] at 8:30 AM, with the previous DON whose last date of employment was [DATE] revealed no one had ever reported Resident #1 getting into bed with his roommate. She stated if she had that information, she would have reported it immediately and measures in place to protect both residents. An interview with the current DON on [DATE] at 9:30 AM, revealed she was not aware of Resident #1's behavior of getting into other residents' beds and was not employed at the facility during the time of the first two incidents. She confirmed the incident on 11/23 and 12/23 should have been thoroughly investigated, and interventions put in place to protect the residents. She went on to say that if after the first incident on 11/23 Resident #3, should have been moved, interventions put in place and there may not have been another incident with Resident #1 getting into resident's beds. The DON also confirmed Resident #1 should have been placed on 1-1 observation and the plan of care should have been updated for staff to be aware of the behavior to possibly intervene. An interview with the Medical Director on [DATE] at 3:00 PM revealed the facility notified him of the incident on [DATE] related to the resident-on-resident death, but confirmed he was never notified of Resident #1 ever getting into any other residents' bed clothed or unclothed. An interview with the psychiatric Nurse Practitioner (NP) on [DATE] at 3:30 PM, confirmed she was informed of the incident on [DATE] related to the death of Resident #2 but revealed she was not aware of Resident #1 getting into another resident's bed. She stated that she was aware of Resident #1's delusional/hallucinations. Record review of the psychiatric encounter notes for Resident #1 dated [DATE], [DATE], and [DATE] revealed no mention of the behavior of getting into other resident beds. An interview with the current Administrator/Executive Director on [DATE] at 8:00 AM, revealed all the incidents related to Resident #1 getting into his roommate's bed should have been thoroughly investigated. Record review of the Face Sheet the facility admitted Resident #1 on [DATE] with the diagnoses of Unspecified Mood Affective Disorder, Unspecified Psychosis, and Anxiety disorder Record review of the quarterly Minimum Data Set (MDS) Section C with an Assessment Reference Date (ARD) on [DATE], revealed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 which indicated that he was severely cognitively impaired. Section E- Mood revealed no behaviors checked. Section GG-Functional Abilities and Goals revealed resident was independent with walking. Section K-Swallowing/Nutritional Status revealed a height of 76 inches and weight of 486 pounds. Record review of the Face Sheet revealed the facility admitted Resident #2 on [DATE] with the diagnoses of Unspecified mood affective disorder, Unspecified psychosis, and Generalized anxiety disorder. Record review of the quarterly MDS Section C with an ARD on [DATE], revealed that Resident #2 had a BIMS score of 9 which indicated that he was moderately cognitively impaired. Review of the Mortician Record/Record of Death for Resident #2 dated [DATE] time of death was 4:12 AM, body was released to local Coroner's office. The facility submitted an acceptable Removal Plan for the IJ. Review of the facility's Removal Plan revealed the facility took the following actions to remove the IJ: Summary of events: The facility was informed by the state agency on [DATE] at 10:30 AM of five immediate jeopardies. The state agency provided the facility with IJ template for F600, F609, F657, F689 and F742. On [DATE], Resident #1 was clothed and observed in bed with Resident #3. Resident #3 was a vulnerable, deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for this behavior. [DATE], Resident #1 was observed in Resident #3 bed unclothed. Resident #3 was a vulnerable deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for the behavior. On [DATE], at approximately 3:30 AM, the staff responded to the call light in Resident #1's room, and he was observed unclothed and lying on top of Resident #2. licensed nurses and certified nursing assistants intervened. Resident #2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) were initiated. The emergency management services (EMS), and police department were notified. EMS arrived at the facility at approximately 3:50 AM. The emergency management services continued cardiopulmonary resuscitation measures until 4:12 AM and discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident # 1, licensed nurses and certified nursing assistants (CNA). The local police took statements and confirmed Resident # 2 was deceased . The local coroner arrived to examine Resident # 2's body and removed the body from the facility with the understanding that an autopsy would be completed to determine the final cause of death. Corrective Actions: 1. On [DATE] Resident #1 was placed on one-on- one (1-1) supervision immediately. Psychiatric placement was initiated on [DATE] at approximately 8:00 am but was unsuccessful. A telehealth visit was conducted with the psychiatric nurse practitioner on [DATE] at approximately 12:00 PM. Resident #1 remained on 1-1 supervision until he was discharged to the custody of the local police department on [DATE] at 3:45 PM. 2. The Administrator presented to the facility on [DATE] at approximately 4:40 AM and initiated an investigation with assigned licensed nurses and certified nursing assistants. 3. On [DATE] The Administrator notified the MS State Department of Health at 5:50 AM, Attorney General Office at 9:00 PM and Ombudsman on [DATE] at 11:08 AM. 4. An in-service was initiated for all staff on [DATE] at approximately 5:30 AM regarding supervision of accidents and incidents, abuse/neglect, how to handle resident to resident altercations, reporting of any resident with delusional behaviors or verbalizing harmful behaviors to others, how to deal with aggressive behaviors. 5. A special resident council meeting was conducted on [DATE] 11:30 AM by the Administrator and Director of Nurses to ensure that the facility's residents felt safe. 21 out of 21 Residents verbalized feeling safe in the facility. 6. On [DATE] at approximately 3:30 PM, the social service department completed a 100% audit on roommate compatibility. 100% of the roommates were compatible or chose to be roommates. 7. On [DATE] an in-service was initiated at approximately 10:00 am by the [NAME] President of Operations for all staff on prevention/supervision of accidents, abuse/neglect, abuse reporting, resident rights, implementing interventions to prevent reoccurrence and updating care plans to reflect interventions and monitoring of behaviors. In-service details: When residents are observed in another resident's bed to immediately intervene and separate. The staff was instructed to notify the nurse immediately and protect the alleged victim by remaining 1-on-1 supervision with the alleged aggressor. The nurses were instructed to immediately perform head to toe skin assessments for both Residents while ensuring and notifying the Executive Director and Director of Nurses. The Administrator and Director of Nurses were instructed to ensure that a thorough investigation is completed and reported to the state agencies. The Administrator and Director of Nurses was instructed to ensure that interventions are put in place to protect other Residents and the alleged aggressor's care plan is updated and behavior is monitoring is in place. In-service also included notifying the nurse, Administrator, and Director of nurses immediately if any Resident verbalize or exhibits delusional behaviors that are harmful towards others. No staff will be allowed to work until the in-service is received. 8. On [DATE] at 9:00 AM, the [NAME] President of Operations in serviced the Administrator and Director of Nurses on abuse/neglect and ensuring to investigate and report all instances of abuse/neglect to regulatory agencies. 9. On [DATE] at 10:15 AM, the [NAME] President of Operations in serviced the social service department on ensuring that care plans are revised to reflect interventions and behaviors are monitored. 10. On [DATE] at approximately 11:30 AM, an interview was initiated for 28 cognitive residents to determine if they have incurred any issues with other residents lying in their beds. 28 of 28 Residents denied any concerns. 11. A 100% audit was initiated on [DATE] at 1:30 PM by the social services department to ensure that all Residents had compatible roommates. No issues identified. 12. A 100% audit was conducted on [DATE] at 2:00 PM by the social services department to ensure that Residents' behaviors are care planned and monitoring is in place. 13. The Administrator reported the [DATE] incident involving Resident #1 and Resident #3 to the Mississippi State Department of Health at 2:13 PM on [DATE]. 14. An emergency quality assurance committee met on [DATE] at 2:50 PM. The attendees of the meeting were the Administrator, Director of Nurses, Assistant Director of Nurses, Social Services Assistant, Staff Development Coordinator, Nurse Practitioner, Regional Clinical Operations Nurse, and Regional [NAME] President. The facility discussed the current survey IJ outcomes. 5 IJ were cited for abuse/neglect, abuse reporting, revision of care plans, behavioral monitoring, and accidents/incidents. Upon investigation, Resident #1 had previous behavioral issues on [DATE] with Resident #3. Resident # 1 was unclothed. The facility failed to report, investigate and implement interventions based on the behaviors. In-services modified as of [DATE] to include protecting residents from others who get into their beds by intervening and providing 1-on-1 supervision. In addition, reporting and investigating alleged events. All policies were reviewed for accidents/incidents, abuse prevention, revision of care plans, behavioral monitoring. No changes required. 14. The Ombudsman was notified of the [DATE] on [DATE] at 3:27 PM by the Administrator. 15. The Administrator reported the [DATE] incident involving Resident #1 and Resident # 3 to the Attorney General Office online system on [DATE] at 3:40 PM. Facility is alleging that all activities to remove the Immediate Jeopardy were completed as of [DATE] and the Immediate Jeopardy was removed [DATE]. Validation: The SA Validations were made onsite during the complaint investigation CI MS #25192. On [DATE], the SA validated through interviews and record reviews that all corrective actions had been taken by the facility to remove the IJ and the IJ was removed on [DATE].
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0657 (Tag F0657)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, care plan review, record review, and facility policy review, the facility failed to revise a comprehen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, care plan review, record review, and facility policy review, the facility failed to revise a comprehensive care plan related to behaviors for (1) one of 13 residents reviewed for care plans. Resident #1 The facility's failure to revise Resident #1's care plans with appropriate interventions related to his known behavior of getting into bed with other residents resulted in staff not having access to preventative measures to deter this behavior. On [DATE], Resident #1 was found in bed on top of Resident #2 with only his hands visible beneath Resident #1. Resident #2 was unresponsive and did not respond to life sustaining measures and was pronounced dead. This placed the residents residing in the facility at risk, and in a situation that was likely to cause serious injury, harm, impairment, or death. The State Agency (SA) identified an Immediate Jeopardy (IJ) on [DATE], which began on [DATE] when the facility failed to revise Resident #1's behavior care plan. On [DATE] at 10:30 AM, the SA informed the Nursing Home Administrator of the Immediate Jeopardy (IJ) and provided the IJ Template. The facility submitted a credible Removal Plan on [DATE], in which the facility alleged all corrective actions to remove the IJ were completed on [DATE] and the IJ removed as of [DATE]. The SA validated the Removal Plan on [DATE] and determined the IJ was removed prior to exit. Therefore, the scope and severity for 42 CFR(s) 483.21(b)(2)(iii) Care plan Timing and Revision Care Plans (F657) - Scope and Severity - J, was lowered from an J to a D while the facility develops and implements a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Review of the facility policy titled, Comprehensive Person Centered Care Plans, revised 3/18, revealed: Policy: 9.) Upon a change in condition, the comprehensive person-centered care plan will be updated .' Record review of the Care Plan for Resident #1 with a problem onset date of [DATE] revealed, Problem/Need I am delusional, easily agitated, verbally/physically aggressive at times, refuses care (showers, shaves, and personal hygiene) and socially inapp. (inappropriate) with females staff (touching and remarks). Takes mattress off bed puts mattress on floor and sleeps on it . The care plan did not include a revision to the problem/need or approaches to address the behavior of Resident #1 getting into other resident's beds. Record review of the Departmental Notes for Resident #1 revealed a note by Licensed Practical Nurse (LPN) #3 on [DATE] at 2:25 AM revealed CNA #4 reported while she was making rounds Resident #1 was noted lying in bed bedside his roommate. Record review of the Departmental Note for Resident #1 revealed a note written by LPN #2 on [DATE] at 1:22 AM that Resident #1 was observed in Resident #3's bed unclothed, refusing to get in his bed stating, there are rats over there, after multiple failed attempts to redirect Resident #1 he finally put his mattress on the floor and laid down. In an interview and record review with Social Service #1 assigned to the [NAME] wing on [DATE] at 1:00 PM, she revealed she did not update Resident #1's plan of care or increase monitoring. Social service #1 also confirmed that by not updating Resident #1's plan of care and the Interdisciplinary team not putting interventions in place to alert staff and potentially protect the residents in the facility, all residents were at risk because Resident # 1 did not have increased monitoring and was ambulatory, very obese, and could have gotten into to any residents bed placing them at risk to be accidentally hurt or abused. Social Service #1 confirmed after review of Resident #1's behavior plan of care that it had never been updated to reflect the behavior of Resident #1 getting into other resident's beds and confirmed by not increasing monitoring and supervision of Resident #1's behaviors the facility did not protect the other residents from harm. Social Service #1 revealed the purpose of the care plan is to aid staff to provide person-centered care and treatment to meet the resident's specific needs. In an interview with the current Director of Nurses (DON) on [DATE] at 9:30 AM, she confirmed Resident #1 should have been placed on 1-on-1 observation and the plan of care should have been updated for staff to be aware of the behavior to possibly intervene. In an interview with the current Administrator on [DATE] at 8:00 AM, he revealed all the incidents related to Resident #1's behavior of getting into his roommate's bed should have been updated in the plan of care. Record review of the Face Sheet revealed the facility admitted Resident #1 on [DATE] with diagnoses that included Unspecified mood affective disorder, Unspecified psychosis, and Anxiety Disorder. Record review of the quarterly Minimum Data Set (MDS) Section C with an Assessment Reference Date (ARD) on [DATE], revealed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 which indicated that he was severely cognitively impaired. Section E- Mood revealed no behaviors were checked. Section GG-Functional Abilities and Goals revealed the resident was independent with walking. Section K-Swallowing/Nutritional Status revealed a height of 76 inches and weight of 486 pounds. The facility submitted an acceptable Removal Plan for the IJ. Review of the facility's Removal Plan revealed the facility took the following actions to remove the IJ: Summary of events: The facility was informed by the state agency on [DATE] at 10:30 AM of five immediate jeopardies. The state agency provided the facility with IJ template for F600, F609, F657, F689 and F742. On [DATE], Resident #1 was clothed and observed in bed with Resident # 3. Resident # 3 was a vulnerable, deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident # 1's care plan for this behavior. [DATE], Resident # 1 was observed in Resident #3 bed unclothed. Resident # 3 was a vulnerable deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for the behavior. On [DATE], at approximately 3:30 AM, the staff responded to the call light in Resident # 1's room, and he was observed unclothed and lying on top of Resident # 2. Licensed nurses and certified nursing assistants intervened. Resident # 2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) were initiated. The emergency management services (EMS), and police department were notified. EMS arrived at the facility at approximately 3:50 AM. The emergency management services continued cardiopulmonary resuscitation measures until 4:12 AM and discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident # 1, licensed nurses and certified nursing assistants (CNA). The local police took statements and confirmed Resident # 2 was deceased . The local coroner arrived to examine Resident # 2's body and removed the body from the facility with the understanding that an autopsy would be completed to determine the final cause of death. Corrective Actions: 1. On [DATE] Resident # 1 was placed on one-on- one (1-1) supervision immediately. Psychiatric placement was initiated on [DATE] at approximately 8:00 am, but was unsuccessful. A telehealth visit was conducted with the psychiatric nurse practitioner on [DATE] at approximately 12:00 PM. Resident #1 remained on 1-1 supervision until he was discharged to the custody of the local police department on [DATE] at 3:45 PM. 2. The Administrator presented to the facility on [DATE] at approximately 4:40 AM and initiated an investigation with assigned licensed nurses and certified nursing assistants. 3. On [DATE] The Administrator notified the MS State Department of Health at 5:50 AM, Attorney General Office at 9:00 PM and Ombudsman on [DATE] at 11:08 AM. 4. An in-service was initiated for all staff on [DATE] at approximately 5:30 AM regarding supervision of accidents and incidents, abuse/neglect, how to handle resident to resident altercations, reporting of any resident with delusional behaviors or verbalizing harmful behaviors to others, how to deal with aggressive behaviors. 5. A special resident council meeting was conducted on [DATE] 11:30 AM by the Administrator and Director of Nurses to ensure that the facility's residents felt safe. 21 out of 21 Residents verbalized feeling safe in the facility. 6. On [DATE] at approximately 3:30 PM, the social service department completed a 100% audit on roommate compatibility. 100% of the roommates were compatible or chose to be roommates. 7. On [DATE] an in-service was initiated at approximately 10:00 am by the [NAME] President of Operations for all staff on prevention/supervision of accidents, abuse/neglect, abuse reporting, resident rights, implementing interventions to prevent reoccurrence and updating care plans to reflect interventions and monitoring of behaviors. In-service details: When residents are observed in another resident's bed to immediately intervene and separate. The staff was instructed to notify the nurse immediately and protect the alleged victim by remaining 1-on-1 supervision with the alleged aggressor. The nurses were instructed to immediately perform head to toe skin assessments for both Residents while ensuring and notifying the Executive Director and Director of Nurses. The Administrator and Director of Nurses were instructed to ensure that a thorough investigation is completed and reported to the state agencies. The Administrator and Director of Nurses were instructed to ensure that interventions are put in place to protect other Residents and the alleged aggressor's care plan is updated and behavior is monitoring is in place. In-service also included notifying the nurse, Administrator, and Director of nurses immediately if any Resident verbalize or exhibits delusional behaviors that are harmful towards others. No staff will be allowed to work until the in-service is received. 8. On [DATE] at 9:00 AM, the [NAME] President of Operations in serviced the Administrator and Director of Nurses at 9:00 AM on abuse/neglect and ensuring to investigate and report all instances of abuse/neglect to regulatory agencies. 9. On [DATE] at 10:15 AM, the [NAME] President of Operations in serviced the social service department on ensuring that care plans are revised to reflect interventions and behaviors are monitored. 10. On [DATE] at approximately 11:30 AM, an interview was initiated for 28 cognitive residents to determine if they have incurred any issues with other residents lying in their beds. 28 of 28 Residents denied any concerns. 11. A 100% audit was initiated on [DATE] at 1:30 PM by the social services department to ensure that all Residents had compatible roommates. No issues identified. 12. A 100% audit was conducted on [DATE] at 2:00 PM by the social services department to ensure that Residents' behaviors are care planned and monitoring is in place. 13. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the MS State Department of Health at 2:13 PM on [DATE]. 14. An emergency quality assurance committee met on [DATE] at 2:50 PM. The attendees of the meeting were the Administrator, Director of Nurses, Assistant Director of Nurses, Social Services Assistant, Staff Development Coordinator, Nurse Practitioner, Regional Clinical Operations Nurse, and Regional [NAME] President. The facility discussed the current survey IJ outcomes. 5 IJ cites for abuse/neglect, abuse reporting, revision of care plans, behavioral monitoring, and accidents/incidents. Upon investigation, Resident # 1 had previous behavioral issues on [DATE] with Resident # 3. Resident # 1 was unclothed. The facility failed to report, investigate and implement interventions based on the behaviors. In-services modified as of [DATE] to include protecting residents from others who get into their beds by intervening and providing 1-on-1 supervision. In addition, reporting and investigating alleged events. All policies were reviewed for accidents/incidents, abuse prevention, revision of care plans, behavioral monitoring. No changes required. 14. The Ombudsman was notified of the [DATE] on [DATE] at 3:27 PM by the Administrator. 15. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the Attorney General Office online system on [DATE] at 3:40 PM. The facility is alleging that all activities to remove the Immediate Jeopardy were completed as of [DATE] and the Immediate Jeopardy was removed on [DATE]. Validation: SA Validations were made onsite during the complaint investigation CI MS #25192. On [DATE], the SA surveyor verified through staff and resident interview, record review, sign-in sheets, and in-service reviews that all corrective actions had been taken by the facility to remove the IJ during the survey on [DATE] and the IJ was removed on [DATE].
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interviews, and facility policy review, the facility failed to provide adequate supervision to red...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interviews, and facility policy review, the facility failed to provide adequate supervision to reduce the risk of an accident/hazards when a resident with behaviors got into other resident's beds and did not have any increased supervision/monitoring put in place resulting, in the physical assault and death of a resident for (1) one of (4) four residents reviewed for accidents. (Resident #2) The facility's failure to provide adequate supervision and monitoring, placed Resident #2 and other residents residing in the facility at risk, and in a situation which caused Resident #2's death and was likely to cause serious injury, serious harm, serious impairment, or death for others. The State Agency (SA) identified an Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) on [DATE], which began on [DATE], when the facility failed to provide increased supervision/monitoring and ensure appropriate services for residents with behavioral needs. The facility's failure to provide supervision/monitoring, resulted in the physical assault and death of a resident on [DATE]. On [DATE] at 10:30 AM, the SA informed the Nursing Home Administrator of the Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) and provided the IJ Templates. The facility submitted a credible Removal Plan on [DATE], in which the facility alleged all corrective actions to remove the IJ were completed on [DATE] and the IJ removed as of [DATE]. The SA validated the Removal Plan on [DATE] and determined the IJ was removed before exit. Therefore, the scope and severity for 42 CFR(s) 483.25(d)(1)(2)- Free of accidents/hazards/supervision/devices (F689) Scope and Severity -J, was lowered from a J to a D while the facility develops and implements a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Record review of the facility policy Accident & Incident Documentation & Investigation Resident Incident reviewed 7/18 revealed POLICY: Accidents and/or incidents involving resident care will .be analyzed for trends or patterns to enable the facility to enhance preventative measures to reduce the occurrence of incidents . Record review of an incident report dated [DATE], at approximately 3:30 AM, the staff responded to the call light in Resident # 1's room, and he was observed unclothed and lying on top of Resident #2. Licensed nurses and Certified Nursing Assistants (CNAs) intervened. Resident #2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) was initiated. The emergency management services (EMS) and the police department were notified. EMS arrived at the facility at approximately 3:50 AM. EMS continued CPR until 4:12 AM and then discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident #1, licensed nurses and CNAs. The local police took statements and confirmed Resident #2 was deceased . The local coroner arrived to examine Resident # 2's body and then removed the body. Record review of the Face Sheet revealed the facility admitted Resident #1 on [DATE] with the diagnoses that included Unspecified mood affective disorder, Unspecified psychosis, and Anxiety Disorder. Record review of the quarterly Minimum Data Set (MDS) Section C with an Assessment Reference Date (ARD) of [DATE], revealed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 which indicated that he was severely cognitively impaired. Section E- Mood revealed no behaviors checked. Section GG-Functional Abilities and Goals revealed the resident was independent with walking. Section: K-Swallowing/Nutritional Status revealed a height of 76 inches and weight of 486 pounds. Record review of the Face Sheet revealed the facility admitted Resident #2 on [DATE] with the diagnoses of Unspecified Mood Affective disorder, Unspecified Psychosis, and Generalized Anxiety disorder. Record review of the quarterly MDS Section C with an ARD on [DATE], revealed that Resident #2 had a BIMS score of 9 which indicated that he was moderately cognitively impaired. On [DATE] at 7:30 AM, during a phone interview with Registered Nurse (RN) #1 revealed on the morning of [DATE] at approximately 3:30 AM he was called to the room of Resident #1 and Resident #2 and observed Resident #1 lying naked on top of Resident #2 with only the hands of Resident #2 could be seen. RN #1 revealed Resident #1 was severely obese, weighing 489 pounds, covering Resident #2's entire torso and head. RN #1 confirmed Resident #1 was placed on one-on-one monitoring after the incident, but was not on any special monitoring before the incident. Record review of the coroner report, revealed Resident #2 was pronounced deceased on [DATE] at 4:12 AM and then released to the coroner's office. Review of the Departmental Notes for Resident #1 revealed a note by Licensed Practical Nurse (LPN) #3 on [DATE] at 2:25 AM, CNA #4 reported while she was making rounds Resident #1 was noted lying in bed bedside roommate, Resident #3. Resident #1 stated he was trying to keep his roommate warm. LPN #2 informed Resident #1 he could not get into bed with other residents. Resident #1 stated, okay, I was just trying to help him. On [DATE] at 7:00 AM, in a phone interview LPN #3 revealed on the early morning of [DATE] CNA #4 that was working the hall that night informed her that while she was making rounds, she observed Resident #1 lying in bed with his roommate Resident # 3, who is a deaf mute. She also confirmed she did not increase monitoring of Resident #1 because it just did not cross her mind that Resident #1 could have attempted to abuse Resident #3 stating I see now why I should have recognized that. Record review of the Departmental Note for Resident #1 revealed a note by Social Service #1 dated [DATE] at 2:14 PM revealed the writer was informed by a nurse that a CNA reported to her, she observed Resident #1 lying in bed with his roommate: Resident #1 stated he was trying to keep his roommate warm. The CNA reported she did not see the resident doing anything. The resident was counseled by social services and the resident voiced understanding and will observe for any further behaviors. Record review of the Departmental Note for Resident #1 revealed a note by LPN #2 on [DATE] at 1:22 AM Resident #1 was observed in roommate's bed unclothed, refusing to get in his bed stating, there are rats over there, after multiple failed attempts to redirect he finally put his mattress on the floor and laid down. On [DATE] at 5:00 PM, a phone interview with LPN #2 revealed on the early morning of [DATE] she found Resident #1 lying naked in the bed with Resident #3. She confirmed she did not increase monitoring of either Resident #1 or Resident #3. On [DATE] at 1:00 PM, in an interview with the Social Service staff #1 assigned to the [NAME] wing on [DATE] revealed she was informed of the incident on [DATE] early in the morning hours when Resident #1 was observed in Resident #3's bed. Social Service #1 stated she did not update Resident #1's increase monitoring and confirmed she did not recognize this as a behavior. Social Service #1 also confirmed that by not putting interventions/increased monitoring in place to alert staff and potentially protect the residents in the facility, all residents were at risk. Due to Resident #1 was ambulatory, very obese, and could have gotten into to any resident's bed placing them at risk to be accidentally hurt. When asked if increased monitoring or treatment was put in place after the incident on [DATE], she stated she did not put any new interventions or monitoring in place because that was nursing's responsibility. Record review of the Departmental Notes for Resident #3 revealed a note by Social Service #1 dated [DATE] at 11:09 AM, that resident is being moved related to roommate incompatibility. Record review of the Face Sheet revealed the facility admitted Resident #3 on [DATE] with the diagnoses of Deaf non-speaking and Autistic disorder. On [DATE] at 2:00 PM, an interview with the [NAME] President of Operations, revealed she was unable to find any 1-1 supervision/monitoring for Resident #1 related to the incidents in November and [DATE]. She provided a document of 1-1 supervision for Resident #1 that was initiated after the death of Resident #2 on the morning of [DATE]. She also confirmed that she could not find evidence where Resident #1's behavior interventions/ monitoring were updated after the incidents in November and [DATE]. She also confirmed that the potential was there for the other residents in the facility to be at risk of harm, such as being smothered if Resident #1 got into their bed. No increased monitoring forms were provided to the SA from the facility for Resident #2 or Resident #3. Record review of the Resident Location Monitoring form for Resident #1 provided by the facility, revealed resident to only be on increased monitoring 1-on 1 supervision starting at 3:45 AM on [DATE] -3:45 PM on [DATE] when Resident #1 was released to the Sheriff's department. The facility submitted an acceptable Removal Plan for the IJ. Review of the facility's Removal Plan revealed the facility took the following actions to remove the IJ: Summary of events: The facility was informed by the state agency on [DATE] at 10:30 AM of five immediate jeopardies. The state agency provided the facility with IJ template for F600, F609, F657, F689 and F742. On [DATE], Resident #1 was clothed and observed in bed with Resident # 3. Resident # 3 was a vulnerable, deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for this behavior. [DATE], Resident # 1 was observed in Resident #3 bed unclothed. Resident # 3 was a vulnerable deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for the behavior. On [DATE], at approximately 3:30 AM, the staff responded to the call light in Resident # 1's room, and he was observed unclothed and lying on top of Resident # 2. Licensed nurses and certified nursing assistants intervened. Resident # 2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) were initiated. The emergency management services (EMS), and police department were notified. EMS arrived at the facility at approximately 3:50 AM. The emergency management services continued cardiopulmonary resuscitation measures until 4:12 AM and discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident # 1, licensed nurses and certified nursing assistants (CNA). The local police took statements and confirmed Resident # 2 was deceased . The local coroner arrived to examine Resident # 2's body and removed the body from the facility with the understanding that an autopsy would be completed to determine the final cause of death. Corrective Actions: 1. On [DATE] Resident # 1 was placed on one-on- one (1-1) supervision immediately. Psychiatric placement was initiated on [DATE] at approximately 8:00 am but was unsuccessful. A telehealth visit was conducted with the psychiatric nurse practitioner on [DATE] at approximately 12:00 PM. Resident #1 remained on 1-1 supervision until he was discharged to the custody of the local police department on [DATE] at 3:45 PM. 2. The Administrator presented to the facility on [DATE] at approximately 4:40 AM and initiated an investigation with assigned licensed nurses and certified nursing assistants. 3. On [DATE] The Administrator notified the MS State Department of Health at 5:50 AM, Attorney General Office at 9:00 PM and Ombudsman on [DATE] at 11:08 AM. 4. An in-service was initiated for all staff on [DATE] at approximately 5:30 AM regarding supervision of accidents and incidents, abuse/neglect, how to handle resident to resident altercations, reporting of any resident with delusional behaviors or verbalizing harmful behaviors to others, how to deal with aggressive behaviors. 5. A special resident council meeting was conducted on [DATE] 11:30 AM by the Administrator and Director of Nurses to ensure that the facility's residents felt safe. 21 out of 21 Residents verbalized feeling safe in the facility. 6. On [DATE] at approximately 3:30 PM, the social service department completed a 100% audit on roommate compatibility. 100% of the roommates were compatible or chose to be roommates. 7. On [DATE] an in-service was initiated at approximately 10:00 am by the [NAME] President of Operations for all staff on prevention/supervision of accidents, abuse/neglect, abuse reporting, resident rights, implementing interventions to prevent reoccurrence and updating care plans to reflect interventions and monitoring of behaviors. In-service details: When residents are observed in another resident's bed to immediately intervene and separate. The staff was instructed to notify the nurse immediately and protect the alleged victim by remaining 1-on-1 supervision with the alleged aggressor. The nurses were instructed to immediately perform head to toe skin assessments for both Residents while ensuring and notifying the Executive Director and Director of Nurses. The Administrator and Director of Nurses were instructed to ensure that a thorough investigation is completed and reported to the state agencies. The Administrator and Director of Nurses was instructed to ensure that interventions are put in place to protect other Residents and the alleged aggressor's care plan is updated and behavior is monitoring is in place. In-service also included notifying the nurse, Administrator, and Director of nurses immediately if any Resident verbalize or exhibits delusional behaviors that are harmful towards others. No staff will be allowed to work until the in-service is received. 8. On [DATE] at 9:00 AM, the [NAME] President of Operations in serviced the Administrator and Director of Nurses at 9:00 AM on abuse/neglect and ensuring to investigate and report all instances of abuse/neglect to regulatory agencies. 9. On [DATE] at 10:15 AM, the [NAME] President of Operations in serviced the social service department on ensuring that care plans are revised to reflect interventions and behaviors are monitored. 10. On [DATE] at approximately 11:30 AM, an interview was initiated for 28 cognitive residents to determine if they have incurred any issues with other residents lying in their beds. 28 of 28 Residents denied any concerns. 11. A 100% audit was initiated on [DATE] at 1:30 PM by the social services department to ensure that all Residents had compatible roommates. No issues identified. 12. A 100% audit was conducted on [DATE] at 2:00 PM by the social services department to ensure that Residents' behaviors are care planned and monitoring is in place. 13. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the MS State Department of Health at 2:13 PM on [DATE]. 14. An emergency quality assurance committee met on [DATE] at 2:50 PM. The attendees of the meeting were the Administrator, Director of Nurses, Assistant Director of Nurses, Social Services Assistant, Staff Development Coordinator, Nurse Practitioner, Regional Clinical Operations Nurse, and Regional [NAME] President. The facility discussed the current survey IJ outcomes. 5 IJ cites for abuse/neglect, abuse reporting, revision of care plans, behavioral monitoring, and accidents/incidents. Upon investigation, Resident # 1 had previous behavioral issues on [DATE] with Resident # 3. Resident # 1 was unclothed. The facility failed to report, investigate and implement interventions based on the behaviors. In-services modified as of [DATE] to include protecting residents from others who get into their beds by intervening and providing 1-on-1 supervision. In addition, reporting and investigating alleged events. All policies were reviewed for accidents/incidents, abuse prevention, revision of care plans, behavioral monitoring. No changes required. 14. The Ombudsman was notified of the [DATE] on [DATE] at 3:27 PM by the Administrator. 15. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the Attorney General Office online system on [DATE] at 3:40 PM. Facility is alleging that all activities to remove the Immediate Jeopardy were completed as of [DATE] and the Immediate Jeopardy was removed [DATE]. Validation: SA Validations were made onsite during the complaint investigation (CI) MS #25192. On [DATE], the SA surveyor verified through staff and resident interview, record review, sign-in sheets, and in-service reviews that all corrective actions had been taken by the facility to remove the IJ during the survey on [DATE] and the IJ was removed on [DATE].
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0742 (Tag F0742)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review, and facility policy review, the facility failed to recognize behaviors and provide app...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review, and facility policy review, the facility failed to recognize behaviors and provide appropriate person-centered behavioral interventions for one (1) of three (3) residents with documented behaviors resulting in the physical assault and death of a resident. (Resident #1) The facility's failure to identify behaviors and failure to provide appropriate person-centered behavioral interventions and supervision, from [DATE] through [DATE] resulted in the death of Resident #2 and placed other residents at risk, and in a situation which was likely to cause serious injury, harm, impairment, or death. The State Agency (SA) identified an Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) on [DATE], which began on [DATE], when the facility failed to identify behaviors, and ensure appropriate services for residents with behavioral needs. The facility's failure to identify potential abuse, failure to provide appropriate person-centered behavioral interventions and supervision resulted in the physical assault and death of a resident on [DATE]. On [DATE] at 10:30 AM, the SA informed the Nursing Home Administrator of the Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) and provided the IJ Templates. The facility submitted a credible Removal Plan on [DATE], in which the facility alleged all corrective actions to remove the IJ were completed on [DATE] and the IJ removed as of [DATE]. The SA validated the Removal Plan on [DATE] and determined the IJ was removed before exit. Therefore, the scope and severity for 42 CFR(s) 483.40 (b)(1) Treatment/services Mental/Psychosocial (F742) - Scope and Severity - J, was lowered from an J to a D while the facility develops and implements a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: A review of the facility policy titled, Behavior Management and Psycho-pharmacological Medication Monitoring Protocol, reviewed 3/18, revealed: Behavioral Interventions: are individualized non-pharmacological approaches to care as a part of a supportive physical and psychosocial environment, and are directed toward understanding, preventing, relieving, and or accommodating a resident's distress or loss of abilities as well as maintaining or improving a resident's mental, physical or psychosocial well being . Record review of an incident report dated [DATE], at approximately 3:30 AM, revealed the staff responded to the call light in Resident # 1's room, and he was observed unclothed and lying on top of Resident #2. Licensed nurses and Certified Nursing Assistants (CNAs) intervened. Resident #2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) was initiated. The emergency management services (EMS) and the police department were notified. EMS arrived at the facility at approximately 3:50 AM. EMS continued CPR until 4:12 AM and then discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident #1, licensed nurses and CNAs. The local police took statements and confirmed Resident #2 was deceased . The local coroner arrived to examine Resident # 2's body and then removed the body. Record review of the Behavior/Intervention Monthly Flow record for [DATE] for Resident #1 revealed behaviors to be monitored were physically/fighting aggressive, verbally aggressive (cursing), delusional, easily agitated, refusing care, and socially inappropriate with females (touching and remarks). There was no documentation of Residents #1's behavior of getting into other resident's beds listed to be monitored on the flow record. There was only one day of monitoring documentation on [DATE] for the month of May. Record review of the Face Sheet revealed the facility admitted Resident #1 on [DATE] with diagnoses that included Unspecified Mood Affective disorder, Unspecified Psychosis, and Anxiety disorder. Record review of the quarterly Minimum Data Set (MDS) Section C with an Assessment Reference Date (ARD) of [DATE], revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 which indicated that he was severely cognitively impaired. Section E- Mood revealed no behaviors checked. Section GG-Functional Abilities and Goals revealed the resident was independent with walking. Section: K-Swallowing/Nutritional Status revealed a height of 76 inches and weight of 486 pounds. Record review of the quarterly MDS Section C with an ARD on [DATE], revealed that Resident #2 had a BIMS score of 9 which indicated he had moderate cognitive impairment During a telephone interview with Registered Nurse (RN) #1 on [DATE] at 7:30 AM, confirmed on the morning of [DATE] at approximately 3:30 AM Resident #1 was placed on one-on-one monitoring but confirmed the resident was not on any special monitoring before the incident. Record review of the Departmental Note for Resident #1 revealed a note written by Licensed Practical Nurse (LPN) #3 on [DATE] at 2:25 AM, CNA #4 reported while she was making rounds that Resident #1 was noted lying in bed bedside roommate Resident #3. Resident #1 stated he was trying to keep his roommate warm. LPN #3 informed Resident he could not get into bed with other residents. Resident #1 stated, okay, I was just trying to help him. Record review of the Face Sheet revealed the facility admitted Resident #3 on [DATE] with diagnoses that included Deaf non-speaking and Autistic disorder. During a phone interview on [DATE] at 7:00 AM, LPN #3 revealed she was assigned to Resident #1 and #3 on the early morning of [DATE] and confirmed she did not increase monitoring of Resident #1 because it just did not cross her mind that Resident #1 could have attempted to abuse Resident #3. LPN #3 stated I see now why I should have recognized that. Record review of the Departmental Note for Resident #1by Social Service (SS) #1 dated [DATE] at 2:14 PM revealed, the writer was informed by a nurse that a CNA reported to her, she observed Resident #1 lying in bed with his roommate. Resident #1 stated he was trying to keep his roommate warm. The CNA reported she did not see the resident doing anything. Resident #1 was counseled by SS and the resident voiced understanding and will observe for any further behaviors. Record review of the Progress Notes for Resident #1 revealed a note by LPN #2 on [DATE] at 1:22 AM Resident #1 was observed in roommate's bed unclothed, refusing to get in his bed stating, there are rats over there, after multiple failed attempts to redirect Resident #1 finally put his mattress on the floor and laid down. During a telephone interview with LPN #2 on [DATE] at 5:00 PM, she revealed she was assigned to Resident #1 and Resident #3 on the early morning of [DATE] and confirmed she did not increase monitoring of either Resident #1 or #3 and did not notify the provider of the behavior. During an interview with the Social Service #1 on [DATE] at 1:00 PM, she revealed she was informed of the incident on [DATE], and she counseled Resident #1 not to do that again. She stated she felt Resident #1 meant no harm because he said he thought Resident #3 was his son and trying to keep him warm and was at times delusional. During a record review and interview with the [NAME] President of Operations on [DATE] at 2:00 PM, she revealed she was unable to find any 1:1 supervision monitoring for Resident #1 for the months of November and [DATE] at the time of the incidents. She provided only one document of 1:1 supervision for Resident #1 that was initiated after the death of Resident #2 on the morning of [DATE]. She also confirmed after review of Resident #1's behavior monitoring forms that staff were not completing the forms correctly, and it appeared the Resident was not monitored for behaviors. During an interview with the current Director of Nursing (DON) on [DATE] at 9:30 AM, she confirmed interventions should have been put in place for the incidents that occurred in November and [DATE] to protect the residents. She went on to say that if after the first incident on [DATE] Resident #3 was moved and interventions were put in place there may not have been another incident with Resident #1 getting into resident's beds. She confirmed Resident #1 should have been placed on 1-on-1 observation and the plan of care should have been updated for staff to be aware of the behavior to possibly intervene. The facility submitted an acceptable Removal Plan for the IJ on [DATE]. Review of the facility's Removal Plan revealed the facility took the following actions to remove the IJ: Summary of events: The facility was informed by the state agency on [DATE] at 10:30 AM of five immediate jeopardies. The state agency provided the facility with IJ template for F600, F609, F657, F689 and F742. On [DATE], Resident #1 was clothed and observed in bed with Resident # 3. Resident # 3 was a vulnerable, deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident # 1's care plan for this behavior. [DATE], Resident # 1 was observed in Resident #3 bed unclothed. Resident # 3 was a vulnerable deaf, mute male Resident. The facility failed to investigate, implement interventions, and revise Resident #1's care plan for the behavior. On [DATE], at approximately 3:30 AM, the staff responded to the call light in Resident # 1's room, and he was observed unclothed and lying on top of Resident # 2. Licensed nurses and certified nursing assistants intervened. Resident # 2's body fell to the floor and cardiopulmonary resuscitation measures (CPR) were initiated. The emergency management services (EMS), and police department were notified. EMS arrived at the facility at approximately 3:50 AM. The emergency management services continued cardiopulmonary resuscitation measures until 4:12 AM and discontinued life resuscitating measures. The local police arrived at the facility at approximately 3:50 AM and interviewed Resident # 1, licensed nurses and certified nursing assistants (CNA). The local police took statements and confirmed Resident # 2 was deceased . The local coroner arrived to examine Resident # 2's body and removed the body from the facility with the understanding that an autopsy would be completed to determine the final cause of death. Corrective Actions: 1. On [DATE] Resident # 1 was placed on one-on- one (1-1) supervision immediately. Psychiatric placement was initiated on [DATE] at approximately 8:00 am but was unsuccessful. A telehealth visit was conducted with the psychiatric nurse practitioner on [DATE] at approximately 12:00 PM. Resident #1 remained on 1-1 supervision until he was discharged to the custody of the local police department on [DATE] at 3:45 PM. 2. The Administrator presented to the facility on [DATE] at approximately 4:40 AM and initiated an investigation with assigned licensed nurses and certified nursing assistants. 3. On [DATE] The Administrator notified the MS State Department of Health at 5:50 AM, Attorney General Office at 9:00 PM and Ombudsman on [DATE] at 11:08 AM. 4. An in-service was initiated for all staff on [DATE] at approximately 5:30 AM regarding supervision of accidents and incidents, abuse/neglect, how to handle resident to resident altercations, reporting of any resident with delusional behaviors or verbalizing harmful behaviors to others, how to deal with aggressive behaviors. 5. A special resident council meeting was conducted on [DATE] 11:30 AM by the Administrator and Director of Nurses to ensure that the facility's residents felt safe. 21 out of 21 Residents verbalized feeling safe in the facility. 6. On [DATE] at approximately 3:30 PM, the social service department completed a 100% audit on roommate compatibility. 100% of the roommates were compatible or chose to be roommates. 7. On [DATE] an in-service was initiated at approximately 10:00 am by the [NAME] President of Operations for all staff on prevention/supervision of accidents, abuse/neglect, abuse reporting, resident rights, implementing interventions to prevent reoccurrence and updating care plans to reflect interventions and monitoring of behaviors. In-service details: When residents are observed in another resident's bed to immediately intervene and separate. The staff was instructed to notify the nurse immediately and protect the alleged victim by remaining 1-on-1 supervision with the alleged aggressor. The nurses were instructed to immediately perform head to toe skin assessments for both Residents while ensuring and notifying the Executive Director and Director of Nurses. The Administrator and Director of Nurses were instructed to ensure that a thorough investigation is completed and reported to the state agencies. The Administrator and Director of Nurses was instructed to ensure that interventions are put in place to protect other Residents and the alleged aggressor's care plan is updated and behavior is monitoring is in place. In-service also included notifying the nurse, Administrator, and Director of nurses immediately if any Resident verbalize or exhibits delusional behaviors that are harmful towards others. No staff will be allowed to work until the in-service is received. 8. On [DATE] at 9:00 AM, the [NAME] President of Operations in serviced the Administrator and Director of Nurses at 9:00 AM on abuse/neglect and ensuring to investigate and report all instances of abuse/neglect to regulatory agencies. 9. On [DATE] at 10:15 AM, the [NAME] President of Operations in serviced the social service department on ensuring that care plans are revised to reflect interventions and behaviors are monitored. 10. On [DATE] at approximately 11:30 AM, an interview was initiated for 28 cognitive residents to determine if they have incurred any issues with other residents lying in their beds. 28 of 28 Residents denied any concerns. 11. A 100% audit was initiated on [DATE] at 1:30 PM by the social services department to ensure that all Residents had compatible roommates. No issues identified. 12. A 100% audit was conducted on [DATE] at 2:00 PM by the social services department to ensure that Residents' behaviors are care planned and monitoring is in place. 13. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the MS State Department of Health at 2:13 PM on [DATE]. 14. An emergency quality assurance committee met on [DATE] at 2:50 PM. The attendees of the meeting were the Administrator, Director of Nurses, Assistant Director of Nurses, Social Services Assistant, Staff Development Coordinator, Nurse Practitioner, Regional Clinical Operations Nurse, and Regional [NAME] President. The facility discussed the current survey IJ outcomes. 5 IJ cites for abuse/neglect, abuse reporting, revision of care plans, behavioral monitoring, and accidents/incidents. Upon investigation, Resident # 1 had previous behavioral issues on [DATE] with Resident # 3. Resident # 1 was unclothed. The facility failed to report, investigate and implement interventions based on the behaviors. In-services modified as of [DATE] to include protecting residents from others who get into their beds by intervening and providing 1-on-1 supervision. In addition, reporting and investigating alleged events. All policies were reviewed for accidents/incidents, abuse prevention, revision of care plans, behavioral monitoring. No changes required. 14. The Ombudsman was notified of the [DATE] on [DATE] at 3:27 PM by the Administrator. 15. The Administrator reported the [DATE] incident involving Resident # 1 and Resident # 3 to the Attorney General Office online system on [DATE] at 3:40 PM. Facility is alleging that all activities to remove the Immediate Jeopardy were completed as of [DATE] and the Immediate Jeopardy was removed [DATE]. Validation: SA Validations were made onsite during the complaint investigation CI MS #25192. On [DATE], the SA surveyor verified through staff and resident interview, record review, sign-in sheets, and in-service reviews that all corrective actions had been taken by the facility to remove the IJ during the survey on [DATE] and the IJ was removed on [DATE].
Nov 2023 10 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a dining experience that promotes dignity as evidenced by st...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to maintain a dining experience that promotes dignity as evidenced by staff standing while providing feeding assistance to one (1) of three (3) residents who required feeding assistance in the dining room. Resident #38. Findings Include: An observation of the lunch meal service in the west dining room for Resident #38 on 11/28/23 at 12:48 PM, revealed that the resident was sitting in his wheelchair at the table and Certified Nursing Assistant (CNA) #2 was standing beside the resident feeding him lunch. Upon interview with CNA #2 on 11/28/23 at 12:50 PM, she stated that she should not be standing while feeding Resident #38. She stated that she should be sitting at eye level while feeding so the resident does not feel intimidated with staff standing over him. CNA #2 stated that she only stands when there are not enough chairs in the dining area to sit in. An observation of the breakfast meal service in the west dining area for Resident # 38 on 11/29/23 at 8:13 AM, revealed that the resident was sitting in his wheelchair at the table with CNA #5 standing beside the resident feeding him breakfast. Upon interview with CNA #5 on 11/29/23 at 8:14 AM, she agreed that she should not be standing to feed the resident. CNA #5 stated that she only stands while feeding residents if they do not have chairs to sit in. During an interview with CNA #4 on 11/29/23 at 8:16 AM, she stated that they frequently do not have chairs in the west dining room sit to in and have to stand to feed residents. During an interview with the Director of Nursing (DON) and Administrator on 11/29/23 at 8:40 AM, they both agreed that staff should not be standing while feeding residents as it does not promote the resident's dignity. An interview with the Administrator on 11/30/23 at 1:00PM, and review of the statement provided on facility letterhead and signed by the Administrator on 11/30/23 revealed, (Proper Name of Facility) does not have an applicable policy in relation to dining and feeding. Record review of the Face Sheet for Resident #38 revealed that he was admitted to the facility on [DATE] with diagnoses that include Dementia and Neurofibromatosis. Record review of Resident #38 's Annual Minimum Data Set Assessment (MDS) with an Assessment Reference Date (ARD) of 9/1/23, revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating the resident was cognitively intact.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview and facility policy review, the facility failed to submit a change in status referral fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview and facility policy review, the facility failed to submit a change in status referral for a Level II Pre-admission Screen and Resident Review (PASRR) resident review related to a new Mental Disorder (MD) diagnosis for one (1) of six (6) residents reviewed. Resident # 75. Findings include: Review of the facility's policy titled PASRR (Pre-admission Screen and Resident Review) Screening for Mental Disorder or Intellectual Disability, dated 9/23, revealed, Policy: Each resident in the nursing facility is screened for Mental Disorder (MD) as defined or Intellectual Disability (ID) prior to admission and that individuals identified with MD or ID are evaluated by the State mental health authority and receive care with services appropriate to their need. Referring all Level II with new MD, ID, or related conditions, a review upon a significant change in status assessment. RESPONSIBILITY: Social Services Department under the supervision of the Executive Director . Record review of Resident #75's Diagnosis/History revealed a new diagnosis after admission to the facility on 8/20/2020 of Schizophrenia, unspecified with an onset date of 3/30/23. Record review of the Psychiatric Evaluation dated 3/23/23 revealed Resident #75 was evaluated by a psychiatric specialist and was diagnosed with Schizoaffective disorder. Upon interview with Social Services (SS) #1, on 11/29/23 at 12:12 PM, she stated that she did not submit a change in status request for a Level II review for Resident #75 upon return from the psychiatric facility. She stated that she thought a change in status request for a Level II review was only completed when a resident had a significant change in status. She stated the purpose for the change in status request for a Level II review was to provide instruction and services for the resident with specific individualized care. SS #1 agreed that she should have submitted a change in status request for a Level II review for Resident #75 and that the resident could be missing needed care due to failure to do so. During an interview with the Administrator on 11/29/23 at 12:29 PM, she confirmed there were no other PASRRs for Resident #75. She stated that it was her expectation that a change in status request for a Level II review would be completed for Resident #75 upon return from a psychiatric stay with a new psychiatric diagnosis. Record review of Face Sheet for Resident #75 revealed he was admitted to the facility on [DATE] with diagnoses that include Essential Hypertension and Nontraumatic intercranial hemorrhage. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/31/23 revealed a Brief Interview for Mental Status (BIMS) score of three (3) which indicated Resident #75 had severe cognitive impairment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

Based on staff interview, record review and facility policy review the facility failed to complete a Pre-admission Screening and Resident Review (PASRR) for a resident with an identified Mental Disord...

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Based on staff interview, record review and facility policy review the facility failed to complete a Pre-admission Screening and Resident Review (PASRR) for a resident with an identified Mental Disorder for one (1) of five (5) residents reviewed. Resident # 101. Findings include: A review of the facility policy titled, PASRR (Preadmission Screening and Resident Review) Screening for Mental Disorder or Intellectual Disability with a history date of 9/23, revealed, .Procedure: .3. A positive Level I screen necessitates an in-depth evaluation of the individual, by the state-designated authority, known as a Level II PASRR which must be conducted prior to admission to the facility . A record review of the Level 1 Preadmission Screening (PAS) results for Resident #101, screening date 8/1/23 revealed, Disease Diagnoses: Hallucinations, unspecified . Referral Questions: Does Resident #101 have any history of mental illness? Yes . Does Resident #101 take, or have a history of taking psychotropic medications? Yes . Antipsychotic? Yes. Mood Stabilizers and antidepressants? Yes .Screening Results: Priority Description: The person is at high risk for institutionalization, has extensive medical and personal care needs and may need daily services and support .Priority Name: High Risk .PASRR Activity Required-Yes . An interview with the [NAME] Wing Social Worker on 11/29/23 at 1:55 PM, she revealed she was unable to find a Level II PASRR referral and confirmed that Resident #101 should have had a Level II PASSR referral based on the results of the Level I Preadmission Screening (PAS) results. The Social Services then revealed the purpose of the Level II referral is to determine if a resident is appropriate for nursing home placement, and to ensure the resident receives the appropriate services and interventions to meet the resident needs. An interview with the Administrator on 11/29/23 at 2:13 PM confirmed Resident #101 should have had a Level II PASRR referral based on the Level I PAS and a potential concern from not doing the Level II PASRR referral is Resident #101 may have missed treatment or care recommended. Record review of the Face Sheet revealed that the facility admitted Resident #101 on 8/01/23 with diagnoses of Generalized Anxiety disorder, Unspecified Mood {affective} disorder, and Unspecified Psychosis not due to a substance or known physiological condition. Record review of the admission Minimum Data Set (MDS) Section C with an Assessment Reference Date (ARD) of 8/10/23, revealed that Resident # 101 had a Brief Interview of Mental Status (BIMS) score of 9 which indicated that he was moderately cognitively Impaired. Section I - Active Diagnoses, revealed anxiety disorder and Psychotic disorder checked as active diagnoses.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on staff interview, record review, and facility policy review, the facility failed to implement a care plan for changing behavior and side effect monitoring for a resident taking anticoagulants ...

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Based on staff interview, record review, and facility policy review, the facility failed to implement a care plan for changing behavior and side effect monitoring for a resident taking anticoagulants and psychotropic medications (Resident # 56) and failed to fully develop and implement a care plan for a Gastrostomy Tube (Resident #88) for (2) two of 23 residents reviewed for care plans. Findings include: Review of the facility policy titled, Comprehensive Person Centered Care Plans, with a history date of 3/18 revealed, POLICY: Each resident will have person centered plan of care to identify problems, needs, strengths, preferences, and goals that will identify how the interdisciplinary team will provide care . Resident #56 Review of the care plan for Resident #56 Problem Onset: 08/03/2023 I am at risk for complications related to using antidepressant medication for depressive disorder and psychotropic med (medication) for dx (diagnosis) of dementia with unspecified severity . Approaches: .Monitor for changes in mood/behavior/cognition, hallucinations, delusions, social isolation, suicidal thoughts, withdrawal, declines in ADLs (activities of daily living) constipation, gait changes, tremors, fatigue, insomnia, loss of appetite, n/v (nausea/vomiting), dry mouth . Review of the care plan for Resident #56 Problem Onset: 08/03/2023 I am at risk for bruising r/t (related to) use of Xarelto .Approaches: .Monitor for s/sx (signs/symptoms) such as hematuria, tarry stools, bleeding gums, nose bleeds and excessive bruising . A record review of the November Electronic Medication Administration Record (eMAR) revealed Resident #56 receives Cymbalta 30 mg one capsule daily for depressive features, Zoloft 25 mg tablet daily, and Abilify 5 mg ½ tablet daily. No monitoring for behaviors or side effects were observed for the psychotropic medications. The eMAR also revealed no monitoring for the use of the anticoagulant Xarelto. An interview with the Minimum Data Set Nurse on 11/30/23 at 9:14 AM, revealed after the review of the psychotropic care plan and anticoagulant care plan for Resident #56 staff were not following the care plan for monitoring for behaviors and side effects and revealed the purpose of the care plan is to direct staff of the resident specific care needs and by not following the care plan residents' specific needs may not be met. Record review of the Face Sheet revealed that the facility admitted Resident # 56 to the facility on 1/25/21 with diagnosis of Long-term (current) use of anticoagulants and Unspecified Dementia, unspecified severity, without behavior/psychosis/mood/anxiety. Resident #88 Review of the care plan for Resident #88 revealed a care plan, last updated 10/28/22, that failed to address checking of placement or checking residual for Resident #88's gastrostomy tube. Observation on 11/29/23 at 8:40 AM revealed Licensed Practical Nurse (LPN) #1 failed to check placement of the G tube prior to administering medications and flushing the tube. In an interview on 11/29/23 at 8:55 AM, LPN #1 revealed she was nervous and forgot to check residual prior to administering the medication. Record review of the November 2023 Physician Orders for Resident #88 revealed an order dated 1/18/23, CHECK PLACEMENT OF G TUBE VIA RESIDUAL. CHECK HOLD IF RESIDUAL IS > 100 CC . Interview on 11/30/23 at 10:50 AM, the Director of Nurses (DON) and Registered Nurse (RN) #1 confirmed the care plan failed to address checking the G tube for placement prior to administering medications and water. Record review of the facility Face Sheet revealed the facility admitted Resident #88 on 2/14/22. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/9/23 revealed staff assessment noted as moderate cognitive impairment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident and staff interview, and record review, the facility failed to prevent the potential for an accid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident and staff interview, and record review, the facility failed to prevent the potential for an accident by not utilizing appropriate staff when transferring a resident for one (1) of five (5) residents reviewed. Resident #90 Findings include: An observation on 11/28/23 at 10:26 AM revealed Nursing Assistant (NA) #1 had Resident #90 in a total body lift and had stopped the transfer of Resident #90 with the resident lifted approximately one (1) foot above the bed. NA #1 left the resident suspended over the bed and walked to doorway and stepped into the hallway looking down the hallway for other staff to assist her in transfer the resident. An interview, on 11/29/23 at 02:32 PM with the Director of Nurses (DON) revealed that she was very rattled over this, mainly because of resident safety. She stated that the facility has trained and done in-service education on this. The DON stated that they had plenty of CNA's working yesterday that could have helped her. At no point should this have happened. The DON stated that they have not had any accident or incident reports involving lifts. An interview on 11/29/23 at 02:43 PM, with the Administrator (ADM) stated she is extremely upset because staff know better. An interview, with Nurse Aide #1 on 11/30/23 at 8:35 AM, she revealed she knew that she was not supposed to lift a resident in the lift without two people and should have never left Resident #90 suspended in the air to look for the other Certified Nurse Assistant (CNA). She revealed the CNA she was assigned to work with had stepped out of the room and confirmed she should have waited until the CNA returned before lifting Resident # 90. The NA then revealed a possible concern from using the lift without assistance and leaving Resident #90 unattended in the lift was that the resident was at an increased risk of falling. An interview with Resident #90 on 11/30/23 at 8:45 AM, she revealed she is not scared of the lift and had no concerns. An interview and record review of Resident #90's Minimum Data Set (MDS) with the DON on 11/30/23 at 12:33 PM, confirmed after review of the MDS dated [DATE], it revealed Section G: Functional Status for Transfers was coded as Total Dependence of two staff. Record review of the Face Sheet for Resident #90 revealed she was admitted to the facility on [DATE] with diagnoses that included Cerebral Palsy, Anxiety, and Depression. Review of Section C of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/12//23 revealed a Brief Interview for Mental Status (BIMS) score of 15 which indicated Resident #90 was cognitively intact.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure a resident with a gastrostomy tube received care to prevent complications as evidenced by failure to check tube placeme...

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Based on observation, interview and record review, the facility failed to ensure a resident with a gastrostomy tube received care to prevent complications as evidenced by failure to check tube placement prior to medication administration for Resident #88; for one of five care observations. Findings Include: Review of the facility policy titled, Tube Feeding, with a revision date of July 2018, revealed the policy/procedure failed to address the checking of residual with a gastrostomy tube (G tube) when administering medications. Record review of the November 2023 Physician Orders for Resident #88 revealed an order dated 1/18/23, CHECK PLACEMENT OF G TUBE VIA RESIDUAL. CHECK HOLD IF RESIDUAL IS > 100 CC . Record review of the Electronic Medication Administration Record (eMAR) for Resident #88 revealed CHECK PLACEMENT OF G Tube VIA RESIDUAL, dated 1/18/23. Observation on 11/29/23 at 8:40 AM, revealed Licensed Practical Nurse (LPN) #1 failed to check placement of the G tube prior to administering medications and flushing the tube. In an interview on 11/29/23 at 8:55 AM, LPN #1 revealed she was nervous and forgot to check residual prior to administering the medication. On 11/30/23 at 10:50 AM, in an interview, both the Director of Nurses (DON) and Registered Nurse (RN) #1 confirmed that a G tube residual should checked prior to medication administration. Interview on 11/30/23 09:02 AM, with Resident #88 revealed the resident was unable to answer questions when asked. Record review of the facility Face Sheet revealed the facility admitted Resident #88 on 2/14/22. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/9/23 revealed staff assessment noted as moderate cognitive impairment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on staff interview, record review and facility policy review the facility failed to ensure a resident was monitored for medication side effects for the use of an anticoagulant medication for one...

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Based on staff interview, record review and facility policy review the facility failed to ensure a resident was monitored for medication side effects for the use of an anticoagulant medication for one (1) of three (3) residents reviewed. Resident # 56 Findings include: A review of the facility policy titled, Medication Monitoring revealed, .General Guidelines: 1. The staff and Physician shall strive to minimize adverse consequences by: a. Following relevant clinical guidelines and manufacturer's specifications for use, dose, administration, duration, and monitoring of the medication . A review of the Physician's Orders List for Resident #56 revealed an order dated 2/9/23 for Xarelto 2.5 mg (milligrams) tablet give one tablet by mouth twice a day with meals. A review of the November 2023 electronic Medication Administration Record (eMAR) for Resident # 56 revealed no monitoring for the use of the anticoagulant Xarelto. An interview with the Director of Nursing (DON) on 11/29/23 at 4:40 PM revealed she was unable to find any documentation for monitoring for side effects of the use of anticoagulants. She then revealed that when the physician's orders were put in the computer the special requirement for the monitoring was not added so it does not flag on the medication record for the nurses to document. The DON then revealed Resident #56 is at increased risk of bleeding because she is on an anticoagulant and not monitoring for bleeding and bruising staff may miss any acute bleeding. Record review of the Face Sheet revealed that the facility admitted Resident # 56 to the facility on 1/25/21 with a diagnosis including Long-term (current) use of anticoagulants.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

Based on staff interview, record and policy review the facility failed to ensure a resident received behavioral interventions or side effect monitoring with the use of psychotropic medications for one...

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Based on staff interview, record and policy review the facility failed to ensure a resident received behavioral interventions or side effect monitoring with the use of psychotropic medications for one (1) of three (3) residents reviewed. Resident # 56 Findings include: A review of the facility policy titled, Medication Monitoring revealed, .General Guidelines: 1. The staff and Physician shall strive to minimize adverse consequences by: a. Following relevant clinical guidelines and manufacturer's specifications for use, dose, administration, duration, and monitoring of the medication . A review of the November 2023 electronic Medication Administration Record (eMAR) revealed Resident #56 receives Cymbalta 30 mg (milligrams) one capsule daily for depressive features, Zoloft 25 mg tablet daily, and Abilify 5 mg ½ (one half) tablet daily. No monitoring for behaviors or side effects were observed on the eMAR for the psychotropic medications. An interview with the Director of Nursing (DON) on 11/29/23 at 4:40 PM, revealed she was unable to find documentation for monitoring targeted behaviors and side effects of psychotropic medications. She then revealed when the orders were put in the special requirement for the monitoring was not added so it does not flag on the medication record for the nurses to document. The DON then stated potential concerns with not monitoring for targeted behaviors and side effects of psychotropic medications are the resident could have adverse reactions such as increased drowsiness missed or behaviors may be missed. The DON also stated that the facility cannot justify the continued use of the psychotropic medications without proper documentation. Record review of the Face Sheet revealed that the facility admitted Resident # 56 on 1/25/21 with a diagnosis of Unspecified Dementia, unspecified severity, without behavior/psychosis/mood/anxiety.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, staff interviews, record review, and facility policy review, the facility failed to maintain clean ice machines, as evidenced by observations during the annual survey of two (2)...

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Based on observations, staff interviews, record review, and facility policy review, the facility failed to maintain clean ice machines, as evidenced by observations during the annual survey of two (2) of two (2) unclean ice machines, for 96 of 105 residents in the nursing facility who use ice. Findings Include: Review of the facility policy titled, Ice Handling and Cleaning, for the Guideline and Procedure Manual . 2020, revealed Guideline: Ice will be stored and served to residents in a sanitary manner. Procedure: . 6. Ice machine will be emptied at least quarterly and thoroughly cleaned with an approved sanitizer to remove any settlement or mineral build-up . An observation on 11/28/23 at 10:35 AM, of the ice machine in the kitchen, revealed a black buildup that was located on the upper right side of the opening of the ice container under the door to the ice storage bin. An observation and interview on 11/28/23 at 10:38 AM, with the Kitchen Aide #2, revealed her use of a wet white paper towel to wipe over the black buildup that was located on the upper right side of the opening of the ice container under the door to the ice storage bin and the black residue was observed to come off on the paper towel. She confirmed the ice machine was not clean. During an observation of the kitchen ice machine and interview with Maintenance #1 on 11/28/23 at 10:42 AM, he confirmed the black buildup that was located on the upper right side of the opening of the ice container under the door to the ice storage bin. The observation also revealed there was black mucus consistency buildup inside the top of the ice machine, that was observed on the bottom of the white side cover panel located over the right side of the door of the ice bin. Also, the observation revealed black and yellow buildup on the white panel that covered the element of the ice machine that freezes the ice cubes, black mucus consistency buildup that covered the white panel above the ice freezing element and the water that ran through the ice machine was observed to flow over the black mucus consistency buildup, and flowed down over the ice freezing element. The outer edges of the white plastic case that surrounded the ice freezing element were observed to have a black mucus consistency buildup. He confirmed the ice machine needed to be cleaned, revealed he was aware there was buildup collecting in the ice machine at a faster pace, and had changed his schedule to clean the ice machine every three (3)months. He revealed he was originally cleaning the ice machine every 6 months. Maintenance #1 noted he would complete a task check off in the computer, for each ice machine, and was not able to document cleaning details. State Agency and Maintenance #1 completed a second observation of the ice machine located in the East Wing nurse's station. Maintenance #1 revealed he cleaned the East Wing ice machine three (3) weeks prior to survey, because it was broken. There was black residue observed in the top/inside of the machine located on the top and bottom white plastic case that surrounded the ice making element of the ice machine. The observation revealed that the water flowed over the black residue at the bottom of the white plastic case. Maintenance #1 confirmed there was black residue observed in the top/inside of the machine located on the top and bottom white plastic case that surrounded the ice making element of the ice machine. The observation revealed that the water flowed over the black residue at the bottom of the white plastic case. He confirmed that he did not completely clean the East Wing ice machine. An observation and interview on 11/28/23 at 10:51 AM with the Administrator confirmed the black buildup that was located on the upper right side of the opening of the kitchen ice container under the door to the ice storage bin. She also confirmed there was black mucus consistency buildup inside the top of the kitchen ice machine, that was observed on the bottom of the white side cover panel located over the right side of the door of the ice bin. The Administrator further confirmed the observation of the black and yellow buildup on the white panel that covered the element of the kitchen ice machine that freezes the ice cubes, confirmed the observation of the black mucus consistency buildup that covered the white panel above the ice freezing element and the water that ran through the kitchen ice machine was observed to flow over the black mucus consistency buildup, and flowed down over the ice freezing element. The Administrator also confirmed the outer edges of the white plastic case that surrounded the ice freezing element, of the kitchen ice machine, had a black mucus consistency buildup. She further confirmed there was black residue in the top/inside of the East Wing ice machine located on the top and bottom white plastic case that surrounded the ice making element of the East Wing ice machine and confirmed that the water flowed over the black residue at the bottom of the white plastic case. The Administrator confirmed that Maintenance #1 was not adequately cleaning the ice machines and there was a possibility of sickness for the residents due to drinking fluids off the ice that was made in the unclean ice machines. Record review of the Work History Report, revealed The record review revealed there was one (1) ice machine cleaning task completed in the months of October 2023, August 2023, and July 2023. The record review did not reveal which ice machine was cleaned.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

Based on observation, interview, policy review, and record review, the facility failed to ensure controlled medications were stored in a secure locked container for two (2) of six (6) narcotic storage...

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Based on observation, interview, policy review, and record review, the facility failed to ensure controlled medications were stored in a secure locked container for two (2) of six (6) narcotic storage containers. Findings Include: Review of the facility policy, Medication Storage revealed, Medication supply must be accessible only to licensed nursing personnel, or staff members lawfully authorized to administer medications. All drugs, treatments, and biologicals must be stored securely and following the manufacturer's labeled recommendations, or per facility policy. Observation on 11/28/23 11:03 AM, of the [NAME] Wing Nurses Station medication room revealed a medication refrigerator with a red lock box for controlled drugs. The medication box was not locked but was secured to the refrigerator shelf. The box contained 12 single dose vials of Lorazapam and one (1) multidose vial of Lorazapam. The observation was confirmed by Licensed Practical Nurse (LPN ) #3 and LPN #4. Neither LPN had a key to lock the box. LPN #3 said the box is never locked but confirmed the medications are counted at shift change. Observation on 11/28/23 11:20 AM, of East Wing Nurses Station medication room with LPN #2 revealed a medication refrigerator with a red controlled medication lock box containing 17 Lorazapam single use vials and 2 multidose vials of Lorazapam. This box was locked but was not secured to the refrigerator. LPN #2 stated the refrigerator controlled medication box had never been secured to the refrigerator since he had worked here. Observation on 11/29/23 at 10:27 AM revealed East Wing controlled medication lock box remained unsecured to the refrigerator and [NAME] Wing box remained unlocked. On 11/29/23 01:00 PM, a phone interview with the Pharmacy Consultant revealed the narcotic lock box is located behind two locked doors; the med room door and the refrigerator door. The pharmacy consultant stated the lock box must be attached to the refrigerator. He was not aware of the box not being attached to the refrigerator on the East Wing. Interview on 11/29/23 01:03 PM with the Administrator, revealed she was unaware of the controlled medication boxes in the medication rooms on [NAME] Hall being unlocked or that the controlled medication box was not secured on the East Wing. She stated she was going to take care of the boxes being unlocked and unattached immediately.
Jun 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on staff interviews, record review, and facility policy review, the facility failed to promote safety, during a transport of a resident, by not using a vehicle safety lap restraint on a resident...

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Based on staff interviews, record review, and facility policy review, the facility failed to promote safety, during a transport of a resident, by not using a vehicle safety lap restraint on a resident, failed to provide proper monitoring of a resident during a transport, and failed to avoid an accident for a resident that fell out of a motorized wheelchair during transport in the nursing facility van, for one (1) of five (5) residents reviewed for accidents. Resident #1. Findings include: Review of the facility policy titled, Resident Transportation Guidelines, with no date, revealed Purpose: . The appropriate use of passenger / occupant safety restraint systems are required. Any facility rules prohibiting or minimizing the use of restraints does not apply to the occupants of a moving vehicle. m. Prior to departure driver will check to ensure all passengers are properly seated with safety restraints appropriately applied . Negative findings will be resolved prior to vehicle movement. l. The vehicle should not be moved from its parked position until all passengers are properly seated, safety restraints fully and appropriately applied . D. Other staffing (Non-Driver) . b. Support personnel will be trained on transportation related equipment and procedures. Procedure and equipment operation include but are not limited to wheelchair lift, loading and restraint system(s). d. Support personnel should be seated where they can best monitor and manage passenger needs and activities during the trip to promote passenger safety and comfort as well as minimize driver distractions. Record review of the Resident Incident Report, dated and timed 7/13/22 06:21 PM, for Resident #1, revealed Incident Type: Fall; Type of Injury: None; Location: Facility vehicle; Equipment: wheelchair - motorized; . Incident Reported by: (CNA #1); Report Prepared by: (RN #1) . 7/13/22 6:21 PM Received a phone call per Van Driver CNA, (CNA #1). She stated, (RN #1) (Resident #1) just fell. I questioned her further and she said resident fell from his w/c (wheelchair) in the van and was c/o (complaining of) pain. I told her not to move the van, but to call the paramedics and send him to the VA hospital in Memphis for evaluation and treatment. No open areas Immediate Actions Taken: Resident transferred to ER at Memphis VA. An interview on 6/13/23 at 11:44 AM, with Resident #1 revealed he was sitting in his motorized wheelchair traveling in the nursing facility transport van from the Memphis airport, when the Certified Nursing Assistant (CNA) made a hard right turn and he fell out of his motorized wheelchair onto his left side. He noted he hit his left shoulder and the left side of his head on the floor. He shared that the impact of the fall caused him to hurt his neck and back. Resident #1 revealed he already suffered from back and neck pain prior to the fall, but the fall made it worse. He revealed the CNA neglected to put the transport van's lap belt over him to secure him in his motorized wheelchair. He noted he did not refuse the transport van seat belt, did not ask to use the seat belt in his wheelchair, and did not tell anyone that his motorized wheelchair seat belt was broken. He shared that both CNAs were in the front seats of the van with their back to him. A telephone interview on 6/13/23 at 03:09 PM, with the CNA #1 revealed she and CNA #2 transported Resident #1 from the Memphis Airport to the nursing facility on 7/13/22 and he was not buckled/secured in his motorized wheelchair. She revealed that Resident #1 was found in the airport arguing with staff about something being broken, by them, on his motorized wheelchair. She also revealed she asked Resident #1 what was damaged on his motorized wheelchair and that he yelled at her, telling her not to worry about it. CNA #1 provided information regarding putting Resident #1 in the nursing facility's lift van and attempted to buckle him and his wheelchair in properly before moving the vehicle. She noted when she attempted to place the lap seat belt over Resident #1 to secure him in the wheelchair, he refused to use the van lap seat belt, and told her he did not need it because he had a seat belt in his wheelchair. She revealed she did not apply the transport van's lap seat belt and did not check to see if Resident #1 was secured with his seat belt in the motorized wheelchair. She revealed she and CNA #2 sat in the front seats of the van and Resident #1 sat in the back of the van alone. She noted Resident #1 asked her to make a stop to allow him to buy himself a meal. She also noted she stopped at a stop light to wait for passing traffic, and when she made the turn, she heard CNA #2 say Resident #1 had fallen out of the motorized wheelchair. She revealed he was on the floor, laying on his side. She shared she did not see him fall, because she was driving. She then reported Resident #1 said his seatbelt was broken in the motorized wheelchair. She revealed she saw Resident #1's seat belt in the motorized wheelchair after his fall, it was unbuckled, and did not look like it was broken. State Agency (SA) attempted a telephone interview on 6/13/23 at 03:15 PM with CNA #2, but the telephone number was incorrect. No other phone number was available. An interview on 6/13/23 at 02:00 PM, with the Director of Nursing (DON) revealed she was not aware of Resident #1 having a broken seat belt or any requests for damage repairs for his motorized wheelchair. She confirmed CNA #1 should have completely assessed Resident #1 for safety related to being secured into his motorized wheelchair with a lap seat belt before moving the transport van. An interview on 6/13/23 at 04:00 PM, with Registered Nurse (RN) #1, revealed she was made aware, by CNA #1, that Resident #1 had fallen out of his motorized wheelchair during transport, and that she had completed the Incident Report. She also revealed CNA #1 informed her Resident #1 was not buckled into his motorized wheelchair. She noted she was not aware of any damage to Resident #1's motorized wheelchair and no knowledge of a request for repairs. An interview on 6/14/23 at 09:30 AM, with the Administrator confirmed CNA #1 did not ensure that Resident #1 was securely buckled into his motorized wheelchair before moving the transport van on 7/13/22. The Administrator confirmed the support staff, CNA #2, was not sitting in the back of the transport van, with Resident #1, to properly monitor him. She noted these actions placed Resident #1 at risk for a possible accident and CNA #1 and CNA #2 did not adhere to the facility policy for securing a resident with the proper vehicle safety restraints for a safe transport. Record review of the CNA #2's witness statement dated 7/14/22, for Resident #1, revealed On yesterday 7/13/22 I was with CNA #1 to transport (Resident #1) back to the facility from the Memphis Airport. During the pickup and loading (Resident #1) onto the van he did not mentioned that his wheelchair seatbelt was broken during the process of (CNA #1) strapping his chair in the way she was trained to do so. While leaving the Airport he said, he was hungry and mentioned what he wanted to eat. (CNA #1) proceeded to drive until she came to the light to make a complete stop. When it was her turn to turn at the light, (Resident #1) fell forward out of his chair without saying anything to warn us that he was falling until he fell. That's when I turned around and said, (CNA #1) he fell out out his chair. (CNA #1) instantly parked the van, put her emergency lights on and we asked him was he okay. He said, he was hurting. We unstrapped his chair from the from the floor, and he gave us directions on how to roll his chair backwards slowly, we asked him where was he hurting at and he said his back, legs and head. (CNA #1) and I slowly rolled him over to get him back up in his chair. Once we got him back in his chair (CNA #1) called (RN #1) to inform her of the accident and she told to called the ambulance Record review of the EDUCATIONAL IN-SERVICE RECORD dated 6/21/23, for CNA #1 and CNA #2, revealed Title: Resident Transportation Guidelines: Subject: Transportation provided to residents to attend appointments and other events. The appropriate use of passenger/occupant safety restraint systems. Record review of Departmental Notes for Resident #1 revealed :7/14/22 4:07 pm . Late entry for 7/13/22 6:21 pm Received a phone call per Van Driver CNA, (CNA #1). She stated, (RN #1), (Resident #1) just fell. I questioned her further and she said resident fell from his w/c in the van and was c/o pain. I told her not to move the van, but to call the paramedics and send him to the VA hospital in Memphis for evaluation and treatment. Then I called (the Administrator), ED and made her aware. 7/14/22 10:21 PM . Received resident lying in bed alert and responsive respirations even and unlabored denies pain to distress. Record review of the Face Sheet for Resident #1 revealed an admission date of 6/6/08 and diagnoses of Paraplegia, Unspecified, Disorder of Muscle, Unspecified, Pain, Unspecified, and Muscle Weakness (Generalized). Record review of the Quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 6/5/2023, for Resident #1, revealed a Brief Interview for Mental Status (BIMS) score of 15, indicating Resident #1 is cognitively intact.
Jan 2023 4 deficiencies 4 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interviews, and facility policy/procedure review the facility failed to protect three (3) o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interviews, and facility policy/procedure review the facility failed to protect three (3) of 11 residents from abuse as evidenced by the failure to protect Resident #2 and Resident #8 of physical abuse from Resident #1 after Resident #1 physically attacked Resident #8 on 9/8/22 and Resident #2 on 12/22/22. On 12/26/22, Resident #1 was sent to Geri-psych for treatment and returned on 12/29/22 due to refusal to take his medications and treatment. He requested to go home to his Resident Representative's (RR) home and was discharged . The facility transported him to his RR's home without notifying the RR of the discharge. The RR was out of state and Resident #1 was left at the locked home in a chair on the front porch. The facility's failure to protect residents from resident-to-resident abuse and leaving Resident #1 outside of the RR's locked home placed Resident #1, Resident #2 and Resident #8 in a situation that caused serious injury, serious harm and serious impairment and placed other residents at risk in a situation that would likely cause serious injury, harm, impairment, or death. The SA identified an Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) that began on 9/8/22 when Resident #1 physically attached Resident #8. On 1/17/23 at 1:30 PM, the SA notified the Administrator, Director Of Nurses and Regional [NAME] President of the IJ and SQC and provided the facility with the IJ template for F600. The facility submitted an acceptable Removal Plan on 1/19/23, in which the facility alleged all corrective action to remove the IJ were completed on 1/19/23 and IJ removed on 1/19/23. The SA validated the Removal Plan on 1/21/23, and determined the IJ was removed on 1/19/23, prior to exit. Therefore, the scope and severity for CFR 483.12 (a)(1) Abuse (F600) was lowered from a J to a D, while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Review of the facility's Abuse Prevention policy last revised 7/18 revealed, The facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to facility staff, other residents, consultants, volunteers, staff from other agencies providing services to our residents, family members, legal guardians, surrogates, sponsors, friends, visitors, or any other individual. The facility Abuse Prevention policy defines Abuse: Willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse may be resident-to-resident, staff-to-resident, family-to-resident, or visitor-to-resident. Record review of the Incident Log dates 7/15/22-1/9/23 revealed that Resident #1 was involved with six (6) resident-to-resident altercations in that time frame. Record review of the Incident Log revealed the first incident involving a physical altercation was on 9/8/22 between Resident #1 and Resident #8. The SA investigation revealed that Resident #8 accidentally ran over the foot of Resident #1 with his wheelchair. The altercation ended when Resident #1 hit Resident #8 in the face causing a 2 cm laceration above his left eyebrow. Resident #8 received in-house treatment and sent for an evaluation at a Geri-Psych unit. Resident #1 was sent for an evaluation at a Geri-Psych unit. Record review of the Facility Investigation revealed the physical altercation between Resident #1 and Resident #2 was on 12/22/22. Resident #1 and Resident #2 were roommates at that time. Resident #2 was observed by staff ambulating down the hall from his room towards the nurses station bleeding from his head. He stated that his roommate had hit him. Resident #1 was noted in his wheelchair, sitting near the dayroom. Resident #2 was immediately taken into an empty resident room for a physical evaluation, treatment and to begin questioning regarding the incident. Resident #1 was taken into his room and put one on one with a staff member. The staff member sitting with Resident #1 noted blood on his hand. She began to question him about what happened, and Resident #1 wasn't speaking clear enough to be understood but she did understand that Resident #1 believed that Resident #2 had his television remote. Both residents were sent to the emergency room (ER) for evaluation and treatment. Resident #2 was treated for a broken nose, lacerations to his face and a black eye. He returned to the facility on [DATE]. Resident #1 refused to leave the nursing home to go to the ER for an evaluation on 12/22/22. The Medical Director and his primary physician were notified. He did a now order for Ativan and Haldol injection to calm his agitation. He was then transported by Emergency Medical Technician (EMT)'s to the local hospital for evaluation and treatment. He stayed in the ER until 12/23/22 and was then transferred back to the nursing home. The nursing home put Resident #1 one on one with staff. The Social Worker (SW) was attempting to find a Geri-psych unit to accept him for evaluation and treatment if necessary. He stayed one on one through to transport to a Geri-psych unit on 12/26/22. The Stage Agency (SA) investigation revealed that Resident #1 was returned to the nursing home on [DATE] due to Resident #1 refused medications and treatment while in the Geri-psych until and was discharged from the unit on 12/29/22. He returned to the nursing home and refused to be readmitted stating he wanted to go to his Resident Representative's home. The Administrator instructed Resident #1 on discharge Against Medical Advice (AMA). He was not his own RR. The Business Office Manager (BOM) attempted three times to contact the RR by phone with no success. She stated she was unable to leave a voice mail. Two staff members transported Resident #1 to his RR's home per the facility van. The staff members did not see a person at the home. Both staff members stated that Resident #1 had medications in a bag. There was a Ring doorbell system and a female voice said to facility staff that no one was at home. Facility staff left Resident #1 sitting in a chair on the front porch of the RR's home. Interview with the Administrator on 1/9/23 at 4:20 PM, revealed that Resident #1 had a physical altercation with Resident #2. Resident #2 had a broken nose and a black Left (L) eye. Resident #1 was sent to the local hospital due to his behaviors. He returned to the facility on [DATE] and was one on one with staff until 12/26/22. He was transferred to Geri psych on 12/26/22 and returned to the facility on [DATE] due to refusing medications and treatment. Record review of the hospital Patient Discharge Instructions Page 2 of 3 for Resident #2 dated 12/22/22 revealed that his Discharge Diagnosis were Abrasion (Rt (right) brow), Contusion (Rt orbit, Lt (left) orbit, Lt facia, Nasal septum), Fracture (Rt nasal bone). Record review of the CT (Computerized Tomography) CERVICAL SPINE W/O CONTRAST dated 12/22/22 of Resident #2 revealed Impression 2. Focal mild soft tissue swelling/contusion along the superolateral aspect of the right orbit. 3. Mild soft tissue swelling at the anterior nose with a subtle nondisplaced right nasal bone fracture. 4. Diffuse mild to moderate soft tissue swelling at the left upper face/inferior margin of the left orbit likely also representing contusion. During an interview with the Administrator on 1/11/23 at 11:44 AM, she revealed that when Resident #1 was sent to the Geri-psych for evaluation and treatment on 12/26/22. The Administrator stated We sent him with his medications to senior care. He returned with his same medications. I saw the meds with him when he returned here. The facility did not send him home with any medications. That's why there were no meds on the discharge summary. On 1/11/23 at 10:40 AM, in an interview with the Facility Transporter revealed that the Maintenance Assistant went with him to transfer Resident #1 to his RR's home in [NAME], MS which is located approximately 2 to 2 1/2 hours from the nursing facility on 12/29/22 in the facility van. He stated We didn't take any paperwork. Resident #1 had a bag of meds with him. He stated after arriving at the RR's home a female talked through the Ring camera. She said a name, but I never understood it. No, he didn't go inside. He sat on the porch in front of the camera. The nursing home Administrator gave me the address of where to take him. I did call the facility saying there was no one coming to the door. I told the facility staff that someone was talking to me through the door Ring camera. He was unable to recall who he spoke to at the nursing home when he called to inform the facility that no one was coming to the door. On 1/11/23 at 10:55 AM, during an interview with the Maintenance Assistant on revealed he was with the Facility Transporter transferring Resident #1 to his RR's home. He stated the Facility Transporter was talking to someone through the Ring doorbell. Yes, there was a zip-lock bag with medications. They were his meds from the nursing home. Yes, I saw pills. The person speaking on the Ring camera said his sister was not there. He stated that Resident #1 was wearing a shirt, pants, shoes, socks, jacket, and hat. He stated that Resident #1 was sitting in a chair on the front porch in front of the door when we left. His belongings were beside him. Observation and interview on 1/11/23 at 3:15 PM with Resident #8 revealed speech very difficult to understand. When the SA asked Resident #8 if he feared anyone in the facility, Resident #8 pointed to his left eye area and said he was scared of the man that scratched his face. Observation and interview on 1/11/23 at 3:30 PM with Resident #2 revealed he is leery of some residents. When the SA questioned Resident #2 further, he stated he is only scared of Resident #1. During an interview with the Resident #1's RR on 1/12/23 at 8:31 AM, revealed that she was not home when the nursing home van dropped Resident #1 off at her house. She stated she was out of state at the time. She stated, I had to call 911 and the police and ambulance had to come. There was no one home when they left him. The house was locked. I had not been contacted by the nursing home prior to him coming home. She did state that there had been a family conference 24 days earlier and discharge of Resident #1 was discussed. She stated, the administrator said 'well, he's got to go. She said Resident #1 does have behaviors if provoked. She revealed that the police contacted an ambulance service and Resident #1 was admitted to the hospital and remains there at this time. She stated it took the police 2 hours to get to her residence to make initial contact with Resident #1. Interview with the Director of Nurses (DON) on 1/12/23 at 2:35 PM revealed that she was in the facility during the resident-to-resident altercation between Resident #1 and Resident #2. She stated that LPN #1 came and got her around 4:30 PM and that as she went down west hall, she saw Resident #2 with blood on his face and clothes with the right side of his face swollen, nose bleeding and blood all over his face. She said that she and LPN #2 took Resident #1 into the closest room for an evaluation and treatment. She stated Resident #2 said My roommate jumped on me. She stated that as she was taking Resident #2 into that room, she saw CNA #1 with Resident #1. CNA #1 took Resident #1 back to his room. I called (name of medical director) and got an order to send Resident #2 to the ER. He had a puncture under his right eye, open areas on scalp, bleeding and fractured nose. CNA#1 stayed in the room with Resident #1 and told me she found blood on the floor in their room blood on knuckles on both of Resident #1's hands. I asked Resident #1 if he hit someone and he said 'yeah, I hit him, he had my remote control and wouldn't give it back. The DON stated the Administrator had called the police. The Medical Director gave an order to send Resident #1 to the ER for evaluation due to behaviors. Resident #1 refused to leave with the Emergency Medical Technicians (EMT) when they arrived to take him. The medical director was notified and ordered a Now order for Ativan and Haldol injection. She stated that Resident #1 was calmer and went to the ER with the EMT's. The DON confirmed that she and the Administrator both called the RR of Resident #1. The DON stated that Resident #1 returned to the facility on [DATE] and was one on one until he was sent to Geri-psych on 12/26/22. She stated that Resident #1 was put in a private room until Geri-psych placement on 12/26/22. Interview with LPN #2 on 1/12/23 at 3:18 PM, revealed that she was working on 12/22/22 and saw Resident #2 standing by the DON and was bloody. LPN #2 went into the room with the DON and Resident #2 for an assessment. She stated that she saw Resident #1 after Resident #2 had left to go to the hospital. Resident #1 stated he wouldn't give me my remote, when LPN #2 asked what happened. She stated police returned to help in case Resident #1 refused the Ativan and Haldol injection. Resident #1 took the injection without problem after talking with the police. She stated that staff was with Resident #1 one on one until he went to Geri-psych on 12/26/22. Record review of Resident #1's Face Sheet revealed he was readmitted to the facility on [DATE]. His admitting diagnosis included Schizophrenia, Bipolar Disorder, Other Seizures, Hypothyroidism. Record review of Resident #1's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/4/22 revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated he was cognitively intact. Record review of Resident #1's care plans revealed he is care planned for behaviors of suicidal ideations, pacing, easily agitated, verbally/physically aggressive, hallucinations, paranoid thinking. Record review of Resident #8's Face Sheet revealed he was admitted to the facility on [DATE]. His diagnoses include Schizophrenia, Major depressive disorder, Alzheimer's disease, Extrapyramidal and movement disorder, Unspecified Dementia with other behavioral disturbances, Anxiety disorder. Record review of Resident #8's quarterly MDS assessment with an Assessment Reference Date of 12/21/22 and revealed a Brief Interview for Mental Status (BIMS) was 3, indicating severe cognitive impairment. Record review of Resident #2's Face Sheet revealed he was admitted to the facility on [DATE]. His diagnoses include Schizophrenia, Parkinson's disease, Anxiety disorder, Major depressive disorder, Unspecified Dementia without behaviors. Record review of Resident #2's quarterly MDS with an Assessment Reference Date of 10/28/22 and revealed a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognitive skills. The facility provided an acceptable Removal Plan on 1/19/23. Review of the facility's Removal Plan revealed the facility took the following actions to remove the IJ: Removal Plan: Failure Statement: Facility failed to ensure residents were protected from physical abuse when Resident #1, who had a pattern and history of aggression, assaulted Resident #2 and #8 causing injury. The facility failed to ensure Resident #1 was transferred/discharged in a safe orderly manner with sufficient instruction related to medications. Facility failed to ensure Resident #1 Responsible Representative was notified of detailed discharge planning, and arrangements for post-discharge care including medication instruction. Summary: On 09/08/2022 Resident #1 began having episodes of aggression. Resident #1 was involved in a physical altercation with resident #8 who was the aggressor. Resident #8 sustained a laceration to the right eyebrow. Resident #1 was transferred to Geri-psych #1 and Resident #8 was transferred to Geri-psych #2. Resident #8 was assessed by Charge Nurse #3. First aide was provided by Charge Nurse #3 prior to transfer to Geri-psych #2. On 12/22/2022 Resident #1 was involved in an altercation with Resident #2 resulting in injury to nose and face. Residents #1 and #2 were assessed by Director of Nursing and Charge Nurse #1 prior to sending to Hospital for evaluation. Resident #1 was returned to facility on 12/23/22 and placed on one-on-one observation. Resident #2 was treated at hospital for nasal fracture and facial swelling and returned to facility on 12/22/2022 at 9:09 p.m. Resident #1 remained on one-on-one observation at facility until discharged to Geri-psych #1 on 12/26/2022 for evaluation and treatment. He returned to facility on 12/29/2022 at which time he refused to be readmitted to facility and signed himself out Against Medical Advice. Facility transported resident to sisters' home at his request on 12/29/2022 at 1:30 p.m. by facility transporters in the facility van with two attendants. Resident #1 was left unattended. Resident #1 had a zip lock bag with medication on his person when returned from Geri-Psych #1. Resident #1 medications were not reconciled by facility due to resident #1 refusal to readmit to facility. Medical Director was notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 2:36p.m. by Staff Development Coordinator. Ombudsman notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 5:52 p.m. by Administrator. Facility's action: 1. Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. The staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Licensed nurses, and Social Services in-serviced on safe and orderly discharge with sufficient instruction related to medications will be completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Resident #1 was placed on one on one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Head to toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. All residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. On 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Social Services and facility van transporters in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. All residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Quality Assurance: 1. An emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident-to-resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 2. Facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issues noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 3. Facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. The facility alleges compliance as reported to the Department of Health on 1/19/2023. VALIDATION: On 1/21/23, the SA validated the facility had implemented the following measures to remove the Immediate Jeopardy. The Removal Plan was verified by staff interviews and record reviews of in-services. 1. Record review and staff interviews on 1/21/23 confirmed the facility had conducted Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. During staff interviews on 1/21/23, staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Record review and staff interviews on 1/21/23 confirmed that Licensed nurses, and Social Services were in-serviced on safe and orderly discharge with sufficient instruction related to medications completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Record review and interview on 1/21/23 confirmed that Resident #1 was placed on one on one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Record review and staff interview on 1/21/23 confirmed that a Head-to-toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. Record review and staff interviews on 1/21/23 confirmed that all residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. Staff interviews and record review on 1/21/23 confirmed that on 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Record review and staff interviews on 1/21/23 confirmed that the Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Staff interview and record review on 1/21/23 confirmed that Social Services and facility van transporters were in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Staff interview and record review on 1/21/23 confirmed that Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. Record review and staff interviews on 1/21/23 confirmed that all residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Record review and staff interviews on 1/21/23 confirmed that an emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident-to-resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Staff interviews and record review on 1/21/23 confirmed that the facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issues noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Record review and staff interviews on 1/21/23 confirmed that the facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. Staff interviewed on 1/21/23 were seven (7) Certified Nurse Aides (CNA), two (2) Registered Nurses (RN), three (3) Licensed Practical Nurses (LPN), one (1) Business Office Manager (BOM), 1 Social Worker (SW), 1 Minimum Data Set LPN, 1 Administrator, 1 Director of Nurses, 2 Covid Screeners.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Transfer Notice (Tag F0623)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews and policy/procedure review the facility failed to notify the Resident Representative (RR) of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews and policy/procedure review the facility failed to notify the Resident Representative (RR) of Resident #1's discharge and failed to provide the reasons in writing and in a language and manner they understand for one (1) of five (5) discharged residents sampled. The facility's failure to notify Resident #1's (RR) at the time of the discharge placed Resident #1 in a situation that would likely cause serious injury, harm, impairment, or death. The SA identified an Immediate Jeopardy (IJ) that began on 12/29/22 when the facility failed to ensure a safe discharge for Resident #1. Two (2) staff members transported Resident #1 to his RR ' s home per the facility van. The staff members did not see a person at the home. Both staff members stated that Resident #1 had medications in a bag. There was a Ring doorbell system and a female voice said to facility staff that no one was at home. The facility staff left Resident #1 sitting in a chair on the front porch of the RR's home. On 1/17/23 at 1:30 PM, the SA notified the Administrator, Director Of Nurses and Regional [NAME] President of the IJ and provided the facility with the IJ template. The IJ existed at: CFR 483.15 (c) (3) Discharge Rights (F623)-Scope and Severity J. The facility submitted an acceptable Removal Plan on 1/19/23, in which the facility alleged all corrective action to remove the IJ were completed on 1/19/23 and IJ removed on 1/19/23. The SA validated the Removal Plan on 1/21/23, and determined the IJ was removed on 1/19/23, prior to exit. Therefore, the scope and severity for CFR 483.15 (c) (3) Discharge Rights (F623), was lowered from a J to a D, while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Record review on 1/12/23 of the facility's Discharge and transfer policies-Involuntary policy/procedure, last revised 7/18 revealed the Responsibility: All staff, monitored by the Director of Nursing and Executive Director. The Procedure: 4. The facility will provide sufficient orientation to residents to ensure safe and orderly transfer or discharge from the facility including an opportunity to participate in deciding where to go. Policy/procedure of the facility's Discharge Medications last revised 8/16 revealed the policy Discharge Medications Policy: Medications are sent with the resident upon discharge on ly under conditions that protect the resident and ensure compliance with the law. Record review of the Care Plan with a problem onset date of 06/17/2019 revealed, Problem/Need: I/Rp (Responsible party) desired length of stay is long term. I/Rp and care planning team have determined that d/c (discharge) to community is not feasible. Goal and Target Date: Resident/Rp goal/desire: Plan/desire is to remain in this facility through NRD (next review date) .10/22 CPOC (continue Plan of Care) thru 1/23 . Record review of the facility investigation revealed, .Facility will utilize appropriate action to discharge (formal name of resident) to another institution to meet his needs . Record review of the Face Sheet revealed Resident # 1 was readmitted to the facility on [DATE]. His admitting diagnosis included Schizophrenia, Bipolar Disorder, Other Seizures, Hypothyroidism. Record review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) was 10/4/22 revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #1 was cognitively intact. Record review of the care plan revealed for behaviors of suicidal ideations, pacing, easily agitated, verbally/physically aggressive, hallucinations, paranoid thinking. Record review of the medical record for Resident #1 revealed he had returned to the facility on [DATE] from a Geri-psych unit admission on [DATE]. He was discharged from the Geri-psych unit on 12/29/22 due to refusal to take medications and participate in his treatment. He arrived at the nursing home and refused to go to his room. He was requesting to discharge from the nursing home and go to his RR ' s home in [NAME], Ms. The facility attempted three (3) times to contact the RR with no success. Resident #1 was transported in the nursing homes van by 2 staff members to the RR's home and left outside the home, unattended. Review of the internet site www.wunderground.com for the weather in [NAME], MS on 12/29/22 revealed the temperature high-73 degrees Fahrenheit (F), low temperatures 58 degrees F, zero (0) rain and the maximum winds were 20 Miles Per Hour (MPH). Record review of Resident #1's Discharge Summary/Instructions dated 12/29/22, revealed there are no medications listed as being sent home with the resident and there is nothing listed under the Education regarding medications/treatments, exercises, or other services sections of the Discharge Summary. Interview with the Administrator on 1/11/23 at 11:44 AM, revealed that when Resident #1 was sent to the Geri-psych for evaluation and treatment on 12/26/22. The Administrator stated We sent him with his medications to senior care. He returned with his same medications. I saw the meds with him when he returned here. The facility did not send him home with any medications. That's why there were no meds on the discharge summary. Interview with the Facility Transporter on 1/11/23 at 10:40 AM, revealed that the Maintenance Assistant went with him to transfer Resident #1 to his RR ' s home in Bryam, MS on 12/29/22 in the facility van. He stated We didn ' t take any paperwork. Resident #1 had a bag of meds with him. He stated after arriving at the RR ' s home a female talked through the Ring camera. She said a name, but I never understood it. No, he didn ' t go inside. He sat on the porch in front of the camera. The nursing home Administrator gave me the address of where to take him. I did call the facility saying there was no one coming to the door. I told the facility staff that someone was talking to me through the door Ring camera. He was unable to recall who he spoke to at the nursing home when he called to inform the facility that no one was coming to the door. Interview with the Maintenance Assistant on 1/11/23 at 10:55 AM, revealed he was with the Facility Transporter transferring Resident #1 to his RR ' s home. He stated the Facility Transporter was talking to someone through the Ring doorbell. Yes, there was a zip-lock bag with medications. They were his meds from the nursing home. Yes, I saw pills. The person speaking on the Ring camera said his sister was not there. He stated that Resident #1 was wearing a shirt, pants, shoes, socks, jacket, and hat. He stated that Resident #1 was sitting in a chair on the front porch in front of the door when we left. His belongings were beside him. The SA conducted an interview with the RR of Resident #1 on 1/12/23 at 8:31 AM, revealed that she was not home when the nursing home van dropped Resident #1 off at her house. She stated she was out of state at the time. She stated, I had to call 911 and the police and ambulance had to come. There was no one home when they left him. The house was locked. I had not been contacted by the nursing home prior to him coming home. She did state that there had been a family conference 24 days earlier and discharge of Resident #1 was discussed. She stated, the Administrator said Well, he's got to go. She said Resident #1 does have behaviors if provoked. She revealed that the police contacted an ambulance service and Resident #1 was admitted to the hospital and remains there at this time. She stated it took the police 2 hours to get to her residence to make initial contact with Resident #1. Interview with the facility Business Office Manager (BOM) on 1/12/23 at 1:42 PM, revealed that when Resident #1 returned from the Geri-psych unit on 12/29/22, he came into her office. She stated (name of Administrator) came in and talked to him and he said he wanted to go home to Drew, MS. He then said take him to his sister ' s house and gave (name of administrator) the phone number. I was looking at his Face Sheet and he gave the right number for his sister/RR. I called her number 2 or three times. I didn ' t get an answer. The voicemail wouldn ' t let me leave a message. He kept saying he wanted to go to his sister's house. Interview with the facility Housekeeping Supervisor on 1/12/23 at 1:55 PM, revealed he was in the BOM ' s office on 12/29/22 when Resident #1 said he wanted to go home. He stated he was agitated, saying he wanted to go home. (Name of BOM) tried to call the (RR) with no answer a couple of times. They offered to take him to his room. The Administrator said for him to let her read a paper to him about leaving AMA. He signed it, said he understood it. He left in the facility van to go home. Interview with Licensed Practical Nurse (LPN) #2 on 1/12/23 at 3:18 PM, revealed that she contacted the Medical Director/Resident #1 ' s primary physician to let him know that Resident #1 wanted to go home. I called (name of Medical Director/Primary Physician) and let him know Resident #1 wanted to go home to his sister ' s home and needed an order for Home Health and the discharge. He said Ok. Resident #1 had already left when I called (name of Medical Director/Primary Physician). Interview with the Medical Director and Primary Physician at 1:20 PM on 1/12/23, revealed that he was unaware the facility van left Resident #1 on his RR's front steps without anyone at home. Interview with the Administrator on 1/13/23 at 12:10 PM, revealed We never sent a 30 day discharge letter related to Resident #1. We discussed it after a meeting with his RR/sister but decided against it. We wanted to wait on that. Failure Statement: Facility failed to ensure residents were protected from physical abuse when Resident #1, who had a pattern and history of aggression, assaulted Resident #2 and #8 causing injury. The facility failed to ensure Resident #1 was transferred/discharged in a safe orderly manner with sufficient instruction related to medications. Facility failed to ensure Resident #1 Responsible Representative was notified of detailed discharge planning, and arrangements for post-discharge care including medication instruction. Summary: On 09/08/2022 Resident #1 began having episodes of aggression. Resident #1 was involved in a physical altercation with resident #8 who was the aggressor. Resident #8 sustained a laceration to the right eyebrow. Resident #1 was transferred to Geri-psych #1 and Resident #8 was transferred to Geri-psych #2. Resident #8 was assessed by Charge Nurse #3. First aide was provided by Charge Nurse #3 prior to transfer to Geri-psych #2. On 12/22/2022 Resident #1 was involved in an altercation with Resident #2 resulting in injury to nose and face. Residents #1 and #2 were assessed by Director of Nursing and Charge Nurse #1 prior to sending to Hospital for evaluation. Resident #1 was returned to facility on 12/23/22 and placed on one-on-one observation. Resident #2 was treated at the hospital for nasal fracture and facial swelling and returned to facility on 12/22/2022 at 9:09 p.m. Resident #1 remained on one-on-one observation at facility until discharged to Geri-psych #1 on 12/26/2022 for evaluation and treatment. He returned to facility on 12/29/2022 at which time he refused to be readmitted to facility and signed himself out Against Medical Advice. Facility transported resident to sisters ' home at his request on 12/29/2022 at 1:30 p.m. by facility transporters in the facility van with two attendants. Resident #1 was left unattended. Resident #1 had a zip lock bag with medication on his person when returned from Geri-Psych #1. Resident #1 medications were not reconciled by facility due to resident #1 refusal to readmit to facility. Medical Director was notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 2:36p.m. by Staff Development Coordinator. Ombudsman notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 5:52 p.m. by Administrator. Facility's action: 1.Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. The staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2.Licensed nurses, and Social Services in-serviced on safe and orderly discharge with sufficient instruction related to medications will be completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Resident #1 was placed on one-on-one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Head to toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. All residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. On 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Social Services and facility van transporters in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. All resident ' s discharged home was audited from July 15, 2022, through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Quality Assurance: 1. An emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident-to-resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 2. Facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issue noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 3. Facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. The facility alleges compliance as reported to the Department of Health on 1/19/2023. VALIDATION: 1. Record review and staff interviews on 1/21/23 confirmed the facility had conducted Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. During staff interviews on 1/21/23, staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Record review and staff interviews on 1/21/23 confirmed that Licensed nurses, and Social Services were in-serviced on safe and orderly discharge with sufficient instruction related to medications completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Record review and interview on 1/21/23 confirmed that Resident #1 was placed on one-on-one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Record review and staff interview on 1/21/23 confirmed that a Head-to-toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. Record review and staff interviews on 1/21/23 confirmed that all residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. Staff interviews and record review on 1/21/23 confirmed that on 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Record review and staff interviews on 1/21/23 confirmed that the Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Staff interview and record review on 1/21/23 confirmed that Social Services and facility van transporters were in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Staff interview and record review on 1/21/23 confirmed that Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. Record review and staff interviews on 1/21/23 confirmed that all residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Record review and staff interviews on 1/21/23 confirmed that an emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident-to-resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Staff interviews and record review on 1/21/23 confirmed that the facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issue noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Record review and staff interviews on 1/21/23 confirmed that the facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. Staff interviewed on 1/21/23 were seven (7) Certified Nurse Aides (CNA), two (2) Registered Nurses (RN), three (3) Licensed Practical Nurses (LPN), one (1) Business Office Manager (BOM), 1 Social Worker (SW), 1 Minimum Data Set LPN, 1 Administrator, 1 Director of Nurses, 2 Covid Screeners.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0660 (Tag F0660)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews and facility policy/procedure review the facility failed to transition a Resident to post-dis...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews and facility policy/procedure review the facility failed to transition a Resident to post-discharge care for one (1) of five (5) discharged residents sampled. Resident #1 The facility failed to ensure Resident #1 had available caregiver support and a safe post-discharge destination, failed to notify the Resident Representative (RR) of Resident #1's discharge, and failed to provide instructions on post discharge care and medications. The SA identified an Immediate Jeopardy (IJ) that began on 12/29/22 when the facility failed to ensure a safe discharge for Resident #1. Two (2) staff members transported Resident #1 to his RR's home per the facility van. The staff members did not see a person at the home. Both staff members stated that Resident #1 had medications in a bag. There was a Ring doorbell system and a female voice said to facility staff that no one was at home. The facility staff left Resident #1 sitting in a chair on the front porch of the RR's home. On 1/17/23 at 1:30 PM, the SA notified the Administrator, Director of Nurses and Regional [NAME] President of the IJ and provided the facility with the IJ template. The IJ existed at: CFR 483.21 (c) (1) Discharge Planning (F660)-Scope and Severity J. The facility submitted an acceptable Removal Plan on 1/19/23, in which the facility alleged all corrective action to remove the IJ were completed on 1/19/23 and IJ removed on 1/19/23. The SA validated the Removal Plan on 1/21/23, and determined the IJ was removed on 1/19/23, prior to exit. Therefore, the scope and severity for CFR 483.21 (c) (1) Discharge Planning (F660) was lowered from a J to a D, while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Record review on of the facility's Discharge and transfer policies-Involuntary policy/procedure, last revised 7/18 revealed the Responsibility: All staff, monitored by the Director of Nursing and Executive Director. The Procedure: 4. The facility will provide sufficient orientation to residents to ensure safe and orderly transfer or discharge from the facility including an opportunity to participate in deciding where to go. Record review of the Policy/procedure of the facility's Discharge Medications last revised 8/16 revealed the policy. Discharge Medications Policy: Medications are sent with the resident upon discharge on ly under conditions that protect the resident and ensure compliance with the law. Record review of the Care Plan with a problem onset date of 06/17/2019 revealed, Problem/Need: I/Rp (Responsible party) desired length of stay is long term. I/Rp and care planning team have determined that d/c (discharge) to community is not feasible. Goal and Target Date: Resident/Rp goal/desire: Plan/desire is to remain in this facility through NRD (next review date) .10/22 CPOC (continue Plan of Care) thru 1/23 . Record review of the facility investigation revealed, .Facility will utilize appropriate action to discharge (formal name of resident) to another institution to meet his needs . Record review of the Face Sheet revealed Resident # 1 was readmitted to the facility on [DATE]. His admitting diagnosis included Schizophrenia, Bipolar Disorder, Other Seizures, Hypothyroidism. Record review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) was 10/4/22 revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #1 was cognitively intact. Record review of the care plan revealed for behaviors of suicidal ideation, pacing, easily agitated, verbally/physically aggressive, hallucinations, paranoid thinking. His Responsible Party (RP) was his sister. Record review of the medical record revealed Resident #1 had returned to the facility on [DATE] from a Geri-psych unit admission on [DATE]. He was discharged from the Geri-psych unit on 12/29/22 due to refusal to take medications and participate in his treatment. He arrived at the nursing home and refused to go to his room. He was requesting to discharge from the nursing home and go to his RR's home in [NAME], Ms. The facility attempted three (3) times to contact the RR with no success. Resident #1 was transported in the nursing homes van by 2 staff members to the RR's home and left outside the home, unattended. Review of Internet site www.wunderground.com on 1/12/23 for the weather in [NAME], MS on 12/29/22 revealed the temperature high-73 degrees Fahrenheit (F), low temperatures 58 degrees F, zero (0) rain and the maximum winds were 20 Miles Per Hour (MPH). Record review of Resident #1's Discharge Summary/Instructions dated 12/29/22, revealed there are no medications listed as being sent home with the resident and there is nothing listed under the Education regarding medications/treatments, exercises, or other services sections of the Discharge Summary. Interview with the Administrator on 1/11/23 at 11:44 AM, revealed that when Resident #1 was sent to the Geri-psych for evaluation and treatment on 12/26/22. The Administrator stated We sent him with his medications to senior care. He returned with his same medications. I saw the meds with him when he returned here. The facility did not send him home with any medications. That's why there were no meds on the discharge summary. Interview with the Facility Transporter on 1/11/23 at 10:40 AM, revealed that the Maintenance Assistant went with him to transfer Resident #1 to his RR's home in Bryam, MS which is located approximately 2 to 2 1/2 hours from the nursing facility on 12/29/22 in the facility van. He stated We didn't take any paperwork. Resident #1 had a bag of meds with him. He stated after arriving at the RR's home a female talked through the Ring camera. She said a name, but I never understood it. No, he didn't go inside. He sat on the porch in front of the camera. The nursing home Administrator gave me the address of where to take him. I did call the facility saying there was no one coming to the door. I told the facility staff that someone was talking to me through the door Ring camera. He was unable to recall who he spoke to at the nursing home when he called to inform the facility that no one was coming to the door. Interview with the Maintenance Assistant on 1/11/23 at 10:55 AM, revealed he was with the Facility Transporter transferring Resident #1 to his RR's home. He stated the Facility Transporter was talking to someone through the Ring doorbell. Yes, there was a zip-lock bag with medications. They were his meds from the nursing home. Yes, I saw pills. The person speaking on the Ring camera said his sister was not there. He stated that Resident #1 was wearing a shirt, pants, shoes, socks, jacket, and hat. He stated that Resident #1 was sitting in a chair on the front porch in front of the door when we left. His belongings were beside him. The SA conducted an interview with the RR of Resident #1 on 1/12/23 at 8:31 AM, revealed that she was not home when the nursing home van dropped Resident #1 off at her house. She stated she was out of state at the time. She stated, I had to call 911 and the police and ambulance had to come. There was no one home when they left him. The house was locked. I had not been contacted by the nursing home prior to him coming home. She did state that there had been a family conference 24 days earlier and discharge of Resident #1 was discussed. She stated, the administrator said 'well, he's got to go. She said Resident #1 does have behaviors if provoked. She revealed that the police contacted an ambulance service and Resident #1 was admitted to the hospital and remains there at this time. She stated it took the police 2 hours to get to her residence to make initial contact with Resident #1. Interview with the facility Housekeeping Supervisor on 1/12/23 at 1:55 PM, revealed he was in the BOM's office on 12/29/22 when Resident #1 said he wanted to go home. He stated he was agitated, saying he wanted to go home. (Name of BOM) tried to call the (RR) with no answer a couple of times. They offered to take him to his room. The Administrator said for him to let her read a paper to him about leaving AMA. He signed it, said he understood it. He left in the facility van to go home. In an interview with Licensed Practical Nurse (LPN) #2 on 1/12/23 at 3:18 PM, revealed that she contacted the Medical Director/Resident #1's primary physician to let him know that Resident #1 wanted to go home. I called (name of Medical Director/Primary Physician) and let him know Resident #1 wanted to go home to his sister's home and needed an order for Home Health and the discharge. He said Ok. Resident #1 had already left when I called (name of Medical Director/Primary Physician). Interview with the Medical Director and Primary Physician at 1:20 PM on 1/12/23, revealed that he was unaware the facility van left Resident #1 on his RR's front steps without anyone at home. Interview with the Administrator on 1/13/23 at 12:10 PM, revealed We never sent a 30 day discharge letter related to Resident #1. We discussed it after a meeting with his RR/sister but decided against it. We wanted to wait on that. Removal Plan: Failure Statement: Facility failed to ensure residents were protected from physical abuse when Resident #1, who had a pattern and history of aggression, assaulted Resident #2 and #8 causing injury. The facility failed to ensure Resident #1 was transferred/discharged in a safe orderly manner with sufficient instruction related to medications. Facility failed to ensure Resident #1 Responsible Representative was notified of detailed discharge planning, and arrangements for post-discharge care including medication instruction. Summary: On 09/08/2022 Resident #1 began having episodes of aggression. Resident #1 was involved in a physical altercation with resident #8 who was the aggressor. Resident #8 sustained a laceration to the right eyebrow. Resident #1 was transferred to Geri-psych #1 and Resident #8 was transferred to Geri-psych #2. Resident #8 was assessed by Charge Nurse #3. First aide was provided by Charge Nurse #3 prior to transfer to Geri-psych #2. On 12/22/2022 Resident #1 was involved in an altercation with Resident #2 resulting in injury to nose and face. Resident #1 and #2 were assessed by Director of Nursing and Charge Nurse #1 prior to sending to Hospital for evaluation. Resident #1 was returned to facility on 12/23/22 and placed on one on one observation. Resident #2 was treated at hospital for nasal fracture and facial swelling and returned to facility on 12/22/2022 at 9:09 p.m. Resident #1 remained on one on one observation at facility until discharged to Geri-psych #1 on 12/26/2022 for evaluation and treatment. He returned to facility on 12/29/2022 at which time he refused to be readmitted to facility and signed himself out Against Medical Advice. Facility transported resident to sisters home at his request on 12/29/2022 at 1:30 p.m. by facility transporters in the facility van with two attendants. Resident #1 was left unattended. Resident #1 had a zip lock bag with medication on his person when returned from Geri-Psych #1. Resident #1 medications were not reconciled by facility due to resident #1 refusal to readmit to facility. Medical Director was notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 2:36p.m. by Staff Development Coordinator. Ombudsman notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 5:52 p.m. by Administrator. Facility's action: 1.Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. The staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Licensed nurses, and Social Services in-serviced on safe and orderly discharge with sufficient instruction related to medications will be completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Resident #1 was placed on one on one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Head to toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22 . On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. All residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. On 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Social Services and facility van transporters in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. All residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Quality Assurance: 1. An emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident to resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 2. Facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issues noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 3. Facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. The facility alleges compliance as reported to the Department of Health on 1/19/2023. VALIDATION: 1. Record review and staff interviews on 1/21/23 confirmed the facility had conducted Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. During staff interviews on 1/21/23, staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Record review and staff interviews on 1/21/23 confirmed that Licensed nurses, and Social Services were in-serviced on safe and orderly discharge with sufficient instruction related to medications completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Record review and interview on 1/21/23 confirmed that Resident #1 was placed on one on one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Record review and staff interview on 1/21/23 confirmed that a Head to toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22 . On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. Record review and staff interviews on 1/21/23 confirmed that all residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. Staff interviews and record review on 1/21/23 confirmed that on 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Record review and staff interviews on 1/21/23 confirmed that the Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Staff interview and record review on 1/21/23 confirmed that Social Services and facility van transporters were in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Staff interview and record review on 1/21/23 confirmed that Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. Record review and staff interviews on 1/21/23 confirmed that all residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Record review and staff interviews on 1/21/23 confirmed that an emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident to resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Staff interviews and record review on 1/21/23 confirmed that the facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issues noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Record review and staff interviews on 1/21/23 confirmed that the facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. Staff interviewed on 1/21/23 were seven (7) Certified Nurse Aides (CNA), two (2) Registered Nurses (RN), three (3) Licensed Practical Nurses (LPN), one (1) Business Office Manager (BOM), 1 Social Worker (SW), 1 Minimum Data Set LPN, 1 Administrator, 1 Director of Nurses, 2 Covid Screeners.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, facility policy/procedure review, and job description review the facility failed to be admin...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, facility policy/procedure review, and job description review the facility failed to be administered in a manner that enables it to use it resources effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident as evidenced by Resident #1 was discharged [DATE] without the Resident Representative (RR) being notified and Resident #1 was left alone outside the RR ' s locked home with a bag of medications with no discharge instructions for the medication for one (1) of five (5) discharged residents sampled. The facility's failure to notify Resident #1's (RR) at the time of the discharge and leaving Resident #1 outside the home alone placed Resident #1 in a situation that would likely cause serious injury, harm, impairment, or death. The SA identified an Immediate Jeopardy (IJ) that began on 12/29/22 when the facility failed to ensure a safe discharge for Resident #1. Two (2) staff members transported Resident #1 to his RR's home per the facility van. The staff members did not see a person at the home. Both staff members stated that Resident #1 had medications in a bag. There was a Ring doorbell system and a female voice said to facility staff that no one was at home. The facility staff left Resident #1 sitting in a chair on the front porch of the RR's home. On 1/18/23 at 1:00 PM, the SA notified the Administrator, Director of Nurses (DON) and Regional [NAME] President of the IJ and provided the facility with the IJ template. The IJ existed at: CFR 483.70 Administration (F835) -Scope and Severity J. The facility submitted an acceptable Removal Plan on 1/19/23, in which the facility alleged all corrective action to remove the IJ were completed on 1/19/23 and IJ removed on 1/19/23. The SA validated the Removal Plan on 1/21/23, and determined the IJ was removed on 1/19/23, prior to exit. Therefore, the scope and severity for CFR 483.70 Administration (F835), was lowered from a J to a D, while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings include: Cross reference F623. Record review of the facility's Executive Director/Administrator Job Description for Job Title: Executive Director. Department: Administration effective 8/01/2012 revealed The Executive Director leads and directs the overall operation of the facility in accordance with resident needs, government regulations and Facility policies so as to maintain quality care for the residents while achieving of the Facility's business objectives. The job description revealed Standard Requirements 2. Is knowledgeable of resident rights and supports an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment. Record review of the facility's Discharge and transfer policies-Involuntary policy/procedure, last revised 7/18 revealed the Responsibility: All staff, monitored by the Director of Nursing and Executive Director. The Procedure: 4. The facility will provide sufficient orientation to residents to ensure safe and orderly transfer or discharge from the facility . Record review of the Policy/procedure of the facility's Discharge Medications last revised 8/16 revealed the policy Discharge Medications Policy: Medications are sent with the resident upon discharge on ly under conditions that protect the resident and ensure compliance with the law. Record review of the Face Sheet revealed Resident # 1 was readmitted to the facility on [DATE]. His admitting diagnosis included Schizophrenia, Bipolar Disorder, Other Seizures, Hypothyroidism. Record review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) was 10/4/22 revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #1 was cognitively intact. Record review of the medical record for Resident #1 had returned to the facility on [DATE] from a Geri-psych unit admission on [DATE]. He was discharged from the Geri-psych unit on 12/29/22 due to refusal to take medications and participate in his treatment. He arrived at the nursing home and refused to go to his room. He was requesting to discharge from the nursing home and go to his RR's home in [NAME], Ms. The facility attempted three (3) times to contact the RR with no success. Resident #1 was transported in the nursing homes van by 2 staff members to the RR's home and left outside the home, unattended. Interview with the Administrator on 1/11/23 at 11:44 AM, revealed that Resident #1 was sent to the Geri-psych for evaluation and treatment on 12/26/22. The Administrator stated We sent him with his medications to senior care. He returned with his same medications. I saw the meds with him when he returned here. The facility did not send him home with any medications. That's why there were no meds on the discharge summary. Interview with the Facility Transporter on 1/11/23 at 10:40 AM, revealed that the Maintenance Assistant went with him to transfer Resident #1 to his RR's home in Bryam, MS, which is located approximately 2 to 2 1/2 hours from the nursing facility, on 12/29/22 in the facility van. He stated We didn ' t take any paperwork. Resident #1 had a bag of meds with him. He stated after arriving at the RR's home a female talked through the Ring camera. She said a name, but I never understood it. No, he didn ' t go inside. He sat on the porch in front of the camera. The nursing home Administrator gave me the address of where to take him. I did call the facility saying there was no one coming to the door. I told the facility staff that someone was talking to me through the door Ring camera. He was unable to recall who he spoke to at the nursing home when he called to inform the facility that no one was coming to the door. Interview with the Maintenance Assistant on 1/11/23 at 10:55 AM, revealed he was with the Facility Transporter transferring Resident #1 to his RR's home. He stated the Facility Transporter was talking to someone through the Ring doorbell. Yes, there was a zip-lock bag with medications. They were his meds from the nursing home. Yes, I saw pills. The person speaking on the Ring camera said his sister was not there. He stated that Resident #1 was wearing a shirt, pants, shoes, socks, jacket, and hat. He stated that Resident #1 was sitting in a chair on the front porch in front of the door when we left. His belongings were beside him. The SA conducted an interview with the RR of Resident #1 on 1/12/23 at 8:31 AM, revealed that she was not home when the nursing home van dropped Resident #1 off at her house. She stated she was out of state at the time. She stated, I had to call 911 and the police and ambulance had to come. There was no one home when they left him. The house was locked. I had not been contacted by the nursing home prior to him coming home. She did state that there had been a family conference 24 days earlier and discharge of Resident #1 was discussed. She stated, the Administrator said well, he's got to go. She said Resident #1 does have behaviors if provoked. She revealed that the police contacted an ambulance service and Resident #1 was admitted to the hospital and remains there at this time. She stated it took the police 2 hours to get to her residence to make initial contact with Resident #1. Interview with the Administrator on 1/13/23 at 12:10 PM, revealed We never sent a 30-day discharge letter, related to Resident #1. We discussed it after a meeting with his RR/sister but decided against it. We wanted to wait on that. Interview with the facility Housekeeping Supervisor on 1/12/23 at 1:55 PM, revealed he was in the BOM's office on 12/29/22 when Resident #1 said he wanted to go home. He stated he was agitated, saying he wanted to go home. (Name of BOM) tried to call the (RR) with no answer a couple of times. He left in the facility van to go home. Interview with Licensed Practical Nurse (LPN) #2 on 1/12/23 at 3:18 PM, revealed that she contacted the Medical Director/Resident #1 ' s primary physician to let him know that Resident #1 wanted to go home. I called (name of Medical Director/Primary Physician) and let him know Resident #1 wanted to go home to his sister's home and needed an order for Home Health and the discharge. He said OK. Resident #1 had already left when I called (Name of Medical Director/Primary Physician). Interview with the Medical Director and Primary Physician at 1:20 PM on 1/12/23, revealed that he was unaware the facility van left Resident #1 on his RR's front steps without anyone at home. Removal Plan: Failure Statement: Facility failed to ensure residents were protected from physical abuse when Resident #1, who had a pattern and history of aggression, assaulted Resident #2 and #8 causing injury. The facility failed to ensure Resident #1 was transferred/discharged in a safe orderly manner with sufficient instruction related to medications. Facility failed to ensure Resident #1 Responsible Representative was notified of detailed discharge planning, and arrangements for post-discharge care including medication instruction. Summary: On 09/08/2022 Resident #1 began having episodes of aggression. Resident #1 was involved in a physical altercation with resident #8 who was the aggressor. Resident #8 sustained a laceration to the right eyebrow. Resident #1 was transferred to Geri-psych #1 and Resident #8 was transferred to Geri-psych #2. Resident #8 was assessed by Charge Nurse #3. First aide was provided by Charge Nurse #3 prior to transfer to Geri-psych #2. On 12/22/2022 Resident #1 was involved in an altercation with Resident #2 resulting in injury to nose and face. Residents #1 and #2 were assessed by Director of Nursing and Charge Nurse #1 prior to sending to Hospital for evaluation. Resident #1 was returned to facility on 12/23/22 and placed on one-on-one observation. Resident #2 was treated at hospital for nasal fracture and facial swelling and returned to facility on 12/22/2022 at 9:09 p.m. Resident #1 remained on one-on-one observation at facility until discharged to Geri-psych #1 on 12/26/2022 for evaluation and treatment. He returned to facility on 12/29/2022 at which time he refused to be readmitted to facility and signed himself out Against Medical Advice. Facility transported resident to sisters ' home at his request on 12/29/2022 at 1:30 p.m. by facility transporters in the facility van with two attendants. Resident #1 was left unattended. Resident #1 had a zip lock bag with medication on his person when returned from Geri-Psych #1. Resident #1 medications were not reconciled by facility due to resident #1 refusal to readmit to facility. Medical Director was notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 2:36p.m. by Staff Development Coordinator. Ombudsman notified of Resident #1 leaving facility Against Medical Advice on 12/29/2022 at 5:52 p.m. by Administrator. Facility's action: 1. Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. The staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Licensed nurses, and Social Services in-serviced on safe and orderly discharge with sufficient instruction related to medications will be completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Resident #1 was placed on one on one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Head to toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. All residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. On 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Social Services and facility van transporters in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. All residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Quality Assurance: 1. An emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident to resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 2. Facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issue noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. 3. Facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. The facility alleges compliance as reported to the Department of Health on 1/19/2023. VALIDATION: 1. Record review and staff interviews on 1/21/23 confirmed the facility had conducted Abuse and neglect in-service for all staff completed by Staff Development Coordinator in-servicing starting on 12/22/22 through 12/25/22. During staff interviews on 1/21/23, staff verbalized understanding the importance of protecting all residents from abuse to include resident to resident abuse and how to deal with combative residents. No staff will be allowed to work until completion of in-service. 2. Record review and staff interviews on 1/21/23 confirmed that Licensed nurses, and Social Services were in-serviced on safe and orderly discharge with sufficient instruction related to medications completed by 01/17/23 by Staff Development, Director of Nursing and Administrator. Social Services or licensed nursing staff will not be allowed to work until in-serviced. On 01/12/2023 through 1/14/2023 an Staff Development Nurse in-serviced Minimum Data Set Nurse, Social Services, and Nursing Service on baseline care plan policy. 3. Record review and interview on 1/21/23 confirmed that Resident #1 was placed on one-on-one observation starting 12/22/22 while in facility until transferred to Geri-psych hospital for evaluation 12/26/22. Then returned from Geri-psych #1 on 12/29/22 and Resident #1 left Against Medical Advice prior to readmission. 4. Record review and staff interview on 1/21/23 confirmed that a Head-to-toe assessment was completed on Resident #8 by Charge Nurse #3 on 09/08/2022. Head to toe assessments of Residents #1 and #2 was completed by Charge Nurse #1 and Director of Nursing on 12/22/22. On 09/08/22, Resident #8 received in-house treatment of injury to right eyebrow and was later transferred to Geri-psych #2 for psych evaluation on 09/08/22 at 7:11 a.m. Residents #1 and #2 were sent to hospital for evaluation and treatment 12/22/22. 5. Record review and staff interviews on 1/21/23 confirmed that all residents were assessed for post traumatic issues related to abuse or neglect by Social Services, this was completed on 12/23/2022. No other residents were identified. 6. Staff interviews and record review on 1/21/23 confirmed that on 1/17/23, Staff Development Coordinator, Director of Nursing, and Administrator in-serviced Licensed nurses to ensure sufficient instruction will be given to resident or their representative related to discharge medications. 7. Record review and staff interviews on 1/21/23 confirmed that the Administrator and Director of Nursing in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident by Regional [NAME] President on 01/13/2023. 8. Staff interview and record review on 1/21/23 confirmed that Social Services and facility van transporters were in-serviced on safe and orderly discharge with medications and not to leave any residents unattended or unsupervised when transferring a resident. Staff Development Coordinator completed an in-service 1/17/23 by 5 p.m. Social Service or van drivers will not be allowed to transport or transfer any resident until in-service is completed. 9. Staff interview and record review on 1/21/23 confirmed that Disciplinary counseling completed on Administrator for failure to ensure Resident Representative was notified of discharge of Resident #1. Failure to ensure safe discharge of Resident #1 with medication reconciliation. Completed by Regional [NAME] President on 01/13/2023. 10. Record review and staff interviews on 1/21/23 confirmed that all residents discharged home was audited from July 15, 2022 through 12/29/2022 to ensure safe discharge with Interview with Licensed Practical Nurse (LPN) #2 on 1/12/23 at 3:18 PM, revealed that she contacted the Medical Director/Resident #1 ' s primary physician to let him know that Resident #1 wanted to go home. I called (name of Medical Director/Primary Physician) and let him know Resident #1 wanted to go home to his sister ' s home and needed an order for Home Health and the discharge. He said Ok. Resident #1 had already left when I called (name of Medical Director/Primary Physician). medication and care instruction. Only 1 resident was discharged home during this time frame, there were no issues noted. This audit was completed by Director of Nursing on 01/13/2023. Record review and staff interviews on 1/21/23 confirmed that an emergency Quality Assurance Performance Improvement Committee meeting was held on 12/22/2022 at 9:30 a.m. until 10:30 a.m. to review the resident-to-resident abuse between Resident #1 and #2. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, RN Unit Manager, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Staff interviews and record review on 1/21/23 confirmed that the facility held a second emergency Quality Assurance Performance Improvement Committee meeting on 01/17/2023 4:00p.m. to review immediate jeopardy F-tag .600, F623, F660. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed discharge look back from 07/15/2022 through 12/29/22 audit was performed Director of Nursing. One issue noted. There were no new recommendations or changes made to policies. Abuse in-service completed for all staff, and Resident to Resident Abuse Audit Tool initiated. Record review and staff interviews on 1/21/23 confirmed that the facility held a third emergency Quality Assurance Performance Improvement Committee was held on 01/18/2023 at 3:30 p.m. to review immediate jeopardy F-tag 835. In attendance was Administrator, Director of Nursing, Minimum Data Set Nurse, Medical Records, Infection Control Nurse, House Keeping Supervisor, Social Service Director, Maintenance Director, Business Office Manager, Staff Development Nurse, and Medical Director. Reviewed Safe Discharge policies and medications. No issues or concerned voiced. There were no new recommendations. Staff interviewed on 1/21/23 were seven (7) Certified Nurse Aides (CNA), two (2) Registered Nurses (RN), three (3) Licensed Practical Nurses (LPN), one (1) Business Office Manager (BOM), 1 Social Worker (SW), 1 Minimum Data Set LPN, 1 Administrator, 1 Director of Nurses, 2 Covid Screeners.
Jul 2022 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Review of the facility policy titled, Housekeeping Cleaning Procedures, dated 6/18, revealed, Policy: Resident Room Cleaning . Responsibility: . Housekeeping staff . Procedure: . 16. Dust mop and damp...

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Review of the facility policy titled, Housekeeping Cleaning Procedures, dated 6/18, revealed, Policy: Resident Room Cleaning . Responsibility: . Housekeeping staff . Procedure: . 16. Dust mop and damp mop floor (using BLUR microfiber flat mop). Review of a letter provided by the nursing facility, on letterhead, dated 7/14/22 and signed by the Administrator, revealed, 1. Facility does not have specific policy for homelike environment we go by Residents [NAME] of Rights. Review of the document titled, Resident [NAME] of Rights, dated 11/17, revealed, Each resident has a right to . 33. A safe clean, comfortable home like environment. An observation on 7/11/22 at 11:30 AM, revealed the floor in room E 2 had a dark brown sticky residue on it, that extended from the entrance door of the room to the foot of the bed on the window side of the room. The area of the floor located directly outside of the bathroom entrance, had a large black spot of built up, sticky, residue, approximately 14 inches in diameter. The observation also revealed there was a buildup of black residue on the floor, located around the base of the door facing, entering the bathroom. An observation on 7/12/22 at 09:00 AM revealed, the floor in room E 2 was still sticky, with the brown, sticky, residue on it, that extended from the entrance door of the room to the foot of the bed located on the window side of the room. The observation revealed the area of the floor located directly in front of the entrance to the bathroom still had a large black spot of built up, sticky, residue, approximately 14 inches in diameter. The observation also revealed there was a buildup of black residue, on the floor, located around the base of the door facing, entering the bathroom. An observation on 7/12/22 at 03:45 PM revealed, the floor in room E 2 was still sticky, with the brown, sticky, residue on it, that extended from the entrance door of the room to the foot of bed located on the window side of the room. The observation revealed the area of the floor located directly in front of the entrance to the bathroom still had a large black spot of built up, sticky, residue, approximately 14 inches in diameter. The observation also revealed there was a buildup of black residue, on the floor, located around the base of the door facing, entering the bathroom. An observation on 7/13/22 at 08:45 AM, revealed, the floor in room E 2 was still sticky, with the brown, sticky residue on it, that extended from the entrance door of the room to the foot of the bed located on the window side of the room. The observation revealed the area of the floor located directly in front of the entrance to the bathroom door still had a large black spot of built up, sticky residue approximately 14 inches in diameter. The observation also revealed there was a buildup of black residue on the floor located around the base of the door facing entering the bathroom. An observation on 7/14/22 at 09:15 AM, revealed the floor in room E 2 was still sticky with the brown, sticky residue on it, that extended from the entrance door of the room to the foot of the bed, located on the window side of the room. The observation revealed the area of the floor located directly in front of the entrance to the bathroom still had a large black spot of built up, sticky residue, approximately 14 inches in diameter. The observation also revealed there was a buildup of black residue, on the floor, located around the base of the door facing, entering the bathroom. An observation and interview on 7/14/22 at 09:30 AM, with the Administrator and the Housekeeping Supervisor, confirmed that the floor in room E 2 was sticky, with the brown, sticky, residue on it that extended from the entrance door of the room to the foot the bed, located on the window side of the room. They confirmed the observation revealed the area of the floor located directly in front of the entrance to the bathroom had a large black spot of built up, sticky residue, approximately 14 inches in diameter. They also confirmed there was a buildup of black residue on the floor located around the base of the door facing entering the bathroom. The Administrator stated the floor needed to be cleaned. The Housekeeping Supervisor confirmed the floor needed to be cleaned and the housekeeping staff should have mopped the floor every day. Based on observation, staff interview and resident interview the facility failed to provide a safe and clean homelike environment as evidenced by dirty floors and loose metal corner molding in resident rooms for two (2) of 64 rooms observed. Findings include: An interview, on 7/14/22 at 2:28 PM, with the Administrator confirmed the facility does not have a policy regarding building repair. An observation of room E 20 on 7/11/22 at 4:30 PM, revealed the corner of the wall by the bathroom door had metal molding approximately 2 feet long and 2 inches wide that was disconnected from the wall and would swing when touched. This observation revealed that behind the loose corner molding was a hole in the sheetrock with crumbling sheetrock, which resulted in sheetrock dust and approximately 4 pieces of 1 inch by 1 inch sheetrock in the floor beneath the hole. An observation on 7/13/22 at 10:00 AM, revealed the corner by the bathroom with the loose corner molding and crumbling sheetrock had not been repaired. An observation and interview on 7/14/22 at 2:15 PM, with the Administrator and Maintenance Staff confirmed room E 20 had a 4-foot-long metal corner molding that was disconnected from the wall and would move when touched, with crumbling sheetrock behind the lose molding. This observation revealed sheetrock dust and pieces of sheetrock in the floor under the loose molding. An interview on 7/14/22 at 2:17 PM, with the Administrator, revealed this loose metal molding could be a hazard to the resident that could cause a skin tear. She revealed the staff going in and out of the room should have discovered this damage and reported it. An interview on 7/14/22 at 2:20 PM, with Maintenance Staff revealed the corner molding would have to be removed, mudded, sanded and the molding replaced.
May 2019 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

Based on record review, staff interview, and facility policy review the facility failed to accurately document a resident's choice related to the Advance Directives for one (1) of 26 residents reviewe...

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Based on record review, staff interview, and facility policy review the facility failed to accurately document a resident's choice related to the Advance Directives for one (1) of 26 residents reviewed for code status; Resident #102. Findings include: A review of the facility's Advance Directives policy, revealed, it is the policy of the facility to respect the resident's right of self-directed care including the right to issue Advance Directives on health care. Review of Resident # 102's medical record revealed, a Do Not Resuscitate (DNR) Advance Directive signed by Resident 102's representative on 4/4/19. The chart also had a signed physician order for DNR. The comprehensive printed orders for April 2019, revealed an order dated 4/5/19 for a Full Code. An interview on 04/30/19 at 03:12 PM, with Registered Nurse (RN) #2, revealed, she stated, we check the charts by the sticker and the physician's printed orders. Upon review of Resident # 102's Advance Directive and written order for DNR, RN #2 confirmed the printed order for a Full Code was wrong and needed to fix it. An interview on 04/30/19 at 03:25 PM, with Licensed Practical Nurse (LPN) #4, 3:00 pm-11:00 pm cart nurse, revealed she would always check the physician printed orders for the advance directive orders. An interview on 4/30/19 at 3:28 PM, with LPN #3, 7:00 am-3:00 pm cart nurse, revealed, he checked the printed physician orders for the code status. An interview on 04/30/19 at 03:50 PM, with RN #1, 3:00 pm-11:00 pm cart nurse, revealed he always checked the written physician order in the front of the chart. RN #1 stated, the sticker on the chart or the printed orders could be incorrect just from human error.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, record review, and facility policy review the facility failed to revise the comprehensive...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, record review, and facility policy review the facility failed to revise the comprehensive care plan to reflect the change of limited range of motion (ROM) for Resident #5; for one (1) of two (2) residents reviewed with limited range of motion. Findings include: Review of the facility's Comprehensive Person Center Care Plan policy, dated 3/18, revealed that upon a change in condition, the comprehensive care plan will be updated. Review of Resident #5's physician orders, dated 4/11/19, revealed, an order for a brace to left forearm at all times and may remove for shower and Activities of Daily Living (ADL) daily. Review of Resident #5's comprehensive care plan, revealed, no revision or addition of the change in the resident's ROM; nor was there a problem indicated in the comprehensive care plan to address ROM or ADLs. Review of Resident #5's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/16/19, revealed, no impairment of the upper extremities under Section G0400A. An observation and interview, on 04/29/19 at 10:55 AM, revealed, Resident #5 had a brace to the left wrist. Resident #5 stated, he received the brace after a fall. An interview, on 05/02/19 at 08:20 AM, with Licensed Practical Nurse (LPN) #2, revealed, she completed Resident #5's Quarterly MDS assessment, with the ARD date of 4/16/19. LPN #2 stated, the fracture of Resident #5's left wrist and the change in Range of Motion (ROM), should have been captured on Resident #5's MDS dated [DATE]. LPN #2 confirmed, the MDS Section G0400A was coded to indicate no impairment. LPN #2 stated, that with a fracture to the left wrist, it would limit Resident #5's ROM on one side of his upper extremity. LPN #2 confirmed, the MDS was not accurate to Resident #5's current status. LPN #2 stated, the care plan triggers with the MDS, which would trigger on limited ROM; and should have had a care plan related to the brace and limited ROM. LPN #2 stated, the comprehensive care plan should have been completed on 4/30/19, but was unable to update because of survey in the building.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #63 A record review for Resident #63, revealed a physician's order, dated 3/14/19 at 9:30 AM, to transport resident to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #63 A record review for Resident #63, revealed a physician's order, dated 3/14/19 at 9:30 AM, to transport resident to (Name of Hospital) ER for evaluation and treatment and possible admission related to lethargy, hallucination and decreased level of consciousness. On 05/01/19 at 10:25 AM, an interview with the Administrator, revealed, the facility had not been notifying the Ombudsman monthly of residents being transferred to the hospital. On 05/01/19 at 04:25 PM, an interview with the Administrator, revealed, the facility did not have a policy regarding sending a notice to the Ombudsman when a resident went out to the hospital. Resident #73 Review of the Minimum Data Set (MDS), dated [DATE], revealed, Resident #73 was discharged to the hospital on 2/24/19 and returned to the facility on 2/25/19. Review of the nurse progress notes dated 2/24/19, revealed, Resident #73 had a decreased level of consciousness (LOC) with no verbal response or response to stimuli, a temperature of 101.1 degrees, oxygen (O2) saturation was 81% and the resident was transferred to the hospital. Review of the Hospital Discharge Summary, revealed, the resident presented to the emergency room (ER) on 2/23/19 with acute Shortness of Breath (SOB) and pain in the chest and tightness. On 5/1/19 at 10:25 AM, an interview with the Administrator, revealed, the facility does not have a list to notify the Ombudsmen when the residents are transferred or discharged to the hospital. On 5/1/19 at 3:45 PM, an interview with Social Worker (SW) #1, revealed, she had not been sending notifications to the Ombudsman regarding transfers to the hospital. SW #1 stated, she thought the Minimum Data Set (MDS) nurse was sending the notifications to the Ombudsman. SW #1 stated, she found out today that she was responsible for written notification of transfers/discharges to the Ombudsman. Resident #96 Record review for Resident #96, revealed, the resident was discharged from the facility to the hospital on 1/13/19 and returned to the facility on 1/18/19. The nurse progress notes, dated 1/13/19, revealed, the resident was admitted to (Name of Hospital) with diagnosis of Gastrointestinal (GI) Bleed. The MDS assessment with an Assessment Reference Date (ARD) of 2/24/19, revealed a Discharge Return Anticipated was completed for Resident #96 due to another hospitalization. The Hospital Discharge Summary, with a dictation date of 3/5/19, indicated, the resident was admitted to the hospital on [DATE] and discharged on 3/5/19 with diagnoses which included Pneumonia, Volume Depletion and Hypokalemia. On 4/29/19 at 12:13 PM, an interview with the Resident Representative for Resident #96, revealed, Resident #96 had been in the hospital for Pneumonia. Based on record review and staff interview the facility failed to notify the State Ombudsman regarding residents transfer to the hospital for four (4) of four (4) residents reviewed for hospitalization; Resident #96, #73, #63, and #88. Findings include: A review of the facility statement, undated, signed by the Administrator, revealed the facility did not have a policy to send written notifications to the Ombudsman for transfers and discharges. Resident #88 A review of Resident #88's medical record, revealed: a physician's order dated 2/11/19 at 5:15 AM, to transfer resident to (Name of Hospital) emergency room (ER) for evaluation, treatment and possible admission. The facility did not provide any documentation related to written notification of the Ombudsman regarding Resident #88's transfer. An interview with Social Services (SS), on 05/01/19 at 3:43 PM, revealed, she was not aware it was her responsibility to send the written notification to the Ombudsman. SS stated, she thought the Minimum Data Set (MDS) nurse sent the form to the family, and also to the Ombudsmen. SS stated, she was made aware just today to notify the Ombudsman monthly. An interview with Director of Nursing (DON), on 05/01/19 at 01:03 PM, confirmed the facility completed the written notification to the family.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #64 A review of the facility's MDS Assessment policy, with the most recent revision date of 11/17, revealed, the interd...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #64 A review of the facility's MDS Assessment policy, with the most recent revision date of 11/17, revealed, the interdisciplinary team member's signatures in Z0400 will attest to completion/accuracy of the assessment. A record review of the most recent Yearly MDS assessment, with an Assessment Reference Date (ARD) of 3/7/19, revealed, Section N0410E was coded to indicate an anticoagulant was received by Resident #64 for seven (7) days. A review of the March 2019 physician's orders, revealed, there was no anticoagulant medication ordered. On 4/30/19 at 3:53 PM, an interview with LPN #1, revealed, the most recent comprehensive Yearly MDS assessment, with an ARD of 3/7/19, was coded to include an anticoagulant. Upon LPN #1 reviewing the Medication Administration Record (MAR), for the month of March 2019, she stated, she did not see an anticoagulant medication ordered for Resident #64. LPN #1 stated, she would not say that the MDS assessment was coded accurately. On 5/1/19 at 9:50 AM, an interview with LPN #2, revealed, after she closed the MDS, she could have gone back and reviewed the MDS. On 5/1/19 at 10:33 AM, an interview with the Director of Nursing (DON), revealed, she would expect the staff to code the MDS as accurately as they know how to do. On 5/1/19 at 8:30 AM, an interview with LPN #1, revealed, both MDS nurses use the Resident Assessment Manual (RAI) as a guideline to complete the MDS. Resident #96 A review of the most recent Quarterly MDS assessment, with an ARD of 4/8/19, revealed, Section K0300 was coded to indicate weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. This MDS assessment also was coded under Section K0310, to include weight gain of 5% or more in the last month or gain of 10% or more in the last 6 months. A review of Resident #96 weights, over the past six months, revealed, he weighed 161.0 pounds (lbs) on 11/7/18. He had a weight of 133.0 lbs as of 4/25/19. On 5/1/19 at 10:45 AM, an interview with the Dietary Manager, revealed, Oh, that is not coded right (referring to the MDS), he (referring to Resident #96) could not have a weight loss and a weight gain at the same time. Based on staff interview, record review, observation, and facility policy review the facility failed to accurately code the Minimum Data Set (MDS) for five (5) of 28 resident MDS assessments reviewed; Residents #107, #88, #5, #96 and #64. Findings include: Review of the Centers for Medicare and Medicaid (CMS) MDS 3.0 Resident Assessment (RAI) Manual, revealed, the federal regulations require the assessment accurately reflects the resident's status. Review of a facility's MDS Assessment policy, dated 11/17, revealed, the facility shall conduct interdisciplinary assessments using the MDS item sets as defined by Federal/State regulations. The assessment was to provide information on the resident's condition to facilitate the development of an individualized plan on care. Resident #107 Review of Resident 107's admission MDS assessment with an Assessment Reference Date (ARD) of 1/17/19, revealed, Section A1500 was coded NO to indicate resident evaluated by Pre-admission Screening and Resident Reviews (PASRR) and Section A1510A was BLANK for Serious Mental Illness. An interview, on 05/02/19 at 8:37 AM, with Licensed Practical Nurse (LPN) #2/MDS Coordinator, confirmed, the MDS with an ARD date of 1/17/19, for Resident #107, revealed, Section A1500 was coded NO and Section A1510A was coded Blank . She said the Resident Assessment Manual (RAI) was the source of the information they use to complete the MDS. LPN #2 confirmed, Resident #107 had a diagnosis of Schizophrenia. An interview, with LPN #1/MDS Coordinator, on 5/2/19 at 8:40 AM, revealed, she stated, they usually ask the business office if the PASRR was done. Review of Resident #107's PASRR Notice of Nursing Facility Approval, dated 3/21/19, indicated the resident met the criteria for having a diagnosis of mental illness as defined by PASRR, with a diagnosis of Schizophrenia, which met the requirement for Serious Mental Illness. Resident #88 Review of Resident 88's MDS assessment, with an ARD date of 1/15/19, revealed Section A1500, Resident evaluated by Pre-admission Screening and Resident Reviews (PASRR), was coded NO and Section A1510A, Serious Mental Illness was coded Blank. An interview, on 05/02/19 at 8:37 AM, with LPN #2/MDS Coordinator, confirmed, the MDS with an ARD date of 1/15/19, for Resident #88, revealed, Section A1500 was coded NO and Section A1510A was coded Blank. LPN #2 stated, the RAI Manual was the source of the information they use to complete the MDS. LPN #2 confirmed, Resident #88 had a diagnosis of Schizophrenia. An interview, with LPN #1/MDS Coordinator, on 5/2/19 at 8:40 AM, revealed, she stated, they usually ask the Business Office if the PASRR was done. Review of Resident # 88's, PASRR Notice of Nursing Facility Approval, dated 4/5/17, indicated the resident met the criteria for having a diagnosis of mental illness as defined by PASRR, with a diagnosis of Schizophrenia, in which met the criteria of Serious Mental Illness. Resident #5 An observation and interview, on 04/29/19 at 10:55 AM, revealed, Resident # 5 had a brace to his left wrist. Resident #5 stated, he received the brace after a fall. Review of Resident #5 physician's orders, dated 4/11/19, revealed, an order for a brace to left forearm at all times and may remove for shower and Activities of Daily Living (ADL) care. Review of Resident # 5's Quarterly MDS, with an ARD date of 4/16/19, revealed no impairment of the upper extremities under Section G0400A. An interview, on 05/02/19 at 8:20 AM, with LPN #2, revealed, she completed Resident #5's Quarterly MDS, with the ARD date of 4/16/19. LPN #2 stated, the fracture of Resident #5's wrist and the change in Range of Motion (ROM), should have been captured on Resident # 5's MDS, dated [DATE]. LPN #2 confirmed, Section G0400A was coded for no impairment. LPN #2 stated, with a fracture in the left wrist, it would limit Resident #5's ROM on one side of his upper extremity. LPN #2 also confirmed, the MDS was not accurate to Resident #5's current status. An interview, on 5/2/19 at 8:37 AM, with LPN #1, revealed, she stated, they follow the Resident Assessment Instrument (RAI) for instructions on completing the MDS.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 44% turnover. Below Mississippi's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 8 life-threatening violation(s), $217,320 in fines, Payment denial on record. Review inspection reports carefully.
  • • 29 deficiencies on record, including 8 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $217,320 in fines. Extremely high, among the most fined facilities in Mississippi. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 8 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Ruleville Llc's CMS Rating?

CMS assigns RULEVILLE NURSING AND REHABILITATION CENTER LLC an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Mississippi, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Ruleville Llc Staffed?

CMS rates RULEVILLE NURSING AND REHABILITATION CENTER LLC's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 44%, compared to the Mississippi average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Ruleville Llc?

State health inspectors documented 29 deficiencies at RULEVILLE NURSING AND REHABILITATION CENTER LLC during 2019 to 2025. These included: 8 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 21 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ruleville Llc?

RULEVILLE NURSING AND REHABILITATION CENTER LLC is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by NORBERT BENNETT & DONALD DENZ, a chain that manages multiple nursing homes. With 111 certified beds and approximately 105 residents (about 95% occupancy), it is a mid-sized facility located in RULEVILLE, Mississippi.

How Does Ruleville Llc Compare to Other Mississippi Nursing Homes?

Compared to the 100 nursing homes in Mississippi, RULEVILLE NURSING AND REHABILITATION CENTER LLC's overall rating (1 stars) is below the state average of 2.6, staff turnover (44%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Ruleville Llc?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Ruleville Llc Safe?

Based on CMS inspection data, RULEVILLE NURSING AND REHABILITATION CENTER LLC has documented safety concerns. Inspectors have issued 8 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Mississippi. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ruleville Llc Stick Around?

RULEVILLE NURSING AND REHABILITATION CENTER LLC has a staff turnover rate of 44%, which is about average for Mississippi nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Ruleville Llc Ever Fined?

RULEVILLE NURSING AND REHABILITATION CENTER LLC has been fined $217,320 across 2 penalty actions. This is 6.2x the Mississippi average of $35,252. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Ruleville Llc on Any Federal Watch List?

RULEVILLE NURSING AND REHABILITATION CENTER LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.