CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0760
(Tag F0760)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one resident, (Resident #13) of 14 sampled residents, was fr...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one resident, (Resident #13) of 14 sampled residents, was free from a significant medication error. Staff failed to transcribe the resident's order for prednisone (steroid) correctly following his/her discharge from the hospital and return to the facility on 2/8/23. The facility administered 30 milligrams (mg) of prednisone daily for 46 days instead of the ordered three day tapered dose. As a result, the resident presented to the emergency room on 3/26/23 with diagnoses that included acute pulmonary edema (condition caused by excess fluid in the lungs), steroid induced hyperglycemia (excessive amount of sugar in the blood), tachycardia (heart rate that exceeds the normal resting rate; a rate over 100 beats per minute is considered tachycardic) dependent edema (excessive fluid build up), dyspnea (shortness of breath) and glucosuria (excretion of glucose in the urine). The resident required further inpatient treatment and was admitted to the hospital on [DATE] to resolve the side effects of the excessive dose of prednisone he/she received at the facility. The census was 44.
The administrator was notified on 4/24/23 at 12:55 P.M. of an Immediate Jeopardy (IJ) which began on 2/8/23. The IJ was removed on 4/24/23 as confirmed by surveyor on-site verification.
Review of the facility policy titled, Medication and Treatment Orders, revised July 2016, showed the following:
-Policy Statement:Orders for medications and treatments will be consistent with principles of safe and effective order writing;
-Policy Interpretation and Implementation:
1. Medications shall be administered only upon the written order of a person duly licensed and authorized to prescribe such medications in this state.
Review of the facility policy titled, Adverse Consequences and Medication Errors, revised April 2014, showed the following:
-The interdisciplinary team evaluates medication usage in order to prevent and detect adverse consequences and medication-related problems such as adverse drug reactions (ADRs) and side effects. Adverse consequences shall be reported to the attending physician and pharmacist and to federal agencies as appropriate;
-An adverse consequence is defined as an unpleasant symptom or event that is due to or associated with a medication, such as an impairment or decline in an individual's mental or physical condition or functional or psychosocial status. An adverse consequence may include side effect;
-The staff and practitioner shall strive to minimize adverse consequences by following relevant clinical guidelines and manufacturer's specifications for use, dose, administration, duration and monitoring of the medication;
-A medication error is defined as the preparation or administration of drugs or biologicals which is not in accordance with physician's orders, manufacturer specifications or accepted professional standards and principles of the professional(s) providing services;
-The interdisciplinary team reviews the resident's medication regimen for efficacy and actual or potential medication-related problems on an ongoing basis;
-When a resident receives a new medication, the medication order is evaluated for the dose, the route of administration, duration and monitoring are in agreement with current clinical practice, clinical guidelines and/or manufacturer's specifications for use;
-Facility staff monitor the resident for possible medication-related adverse consequences, including mental status and level of consciousness, when the following conditions occur:
a) A clinically significant change in condition/status;
(1) an unexpected decline in function or cognition;
(2) a worsening of an existing problem or condition;
(4) acute onset of signs or symptoms or worsening of a chronic problem or condition;
-In the event of a significant medication-related error or adverse consequence, immediate action is taken, as necessary, to protect the resident's safety and welfare. Significant is defined as:
a) requiring hospitalization, or extending a hospitalization;
-The attending physician is notified promptly of any significant error or adverse consequence;
-The following information is documented in an incident report and in the resident's clinical record:
a) factual description of the error or adverse consequence;
b) name of the physician and time notified.
Review of the Mosby's, 34th edition, 2021 Nursing Drug Reference showed the following:
-Side effects for prednisone (steroid) included tachycardia (a heart rate that exceeds the normal resting rate), fluid retention, and hyperglycemia (elevated blood sugar). Long term therapy can cause Cushingoid effects (moon face) and the physician would need to be notified of swelling.
Review of drugs.com showed prednisone should be taken exactly as prescribed by the physician. Do not take this medicine in larger or smaller amounts or for longer than recommended.
1. Review of Resident #13's facility face sheet showed he/she had a diagnoses that included bacterial pneumonia (lung infection) and bradycardia (slow resting heart rate, usually under 60 beats per minute). No documentation the resident had diagnoses that included tachycardia, fluid retention, was a diabetic, had hyperglycemia or an autoimmune disorder (a disease in which the body's immune system attacks healthy cells).
Review of the resident's care plan, last revised 11/28/22, showed no documentation the resident had edema or fluid retention or that the resident was diabetic or had hyperglycemia.
Review of the resident's nurses notes, dated 02/01/23 at 5:30 P.M., showed staff documented the following:
-This nurse assessed resident. Resident is lethargic. Shallow labored breathing. O2 (oxygen saturation) at 94% (100 % is normal) on 2 liters (L);
- Resident has a cough, runny nose, wheezes, diminished (absent or decreased lung sounds). Family would like resident sent out to be evaluated and treated. Called on call (physician) who gave orders to send out to be evaluated and treated.
Review of the resident's nurses notes, dated 2/08/23 at 1:45 P.M., showed staff documented the nurse from the hospital called to give report on the resident. Resident has been on intravenous (IV) antibiotics for pneumonia and was on oral prednisone.
Review of the resident's hospital continuity of care document, showed the following:
-Encounter dates from 2/1/23 to 2/8/23;
-Diagnoses included acute respiratory failure with hypoxia (low oxygen saturation) and pneumonia;
-Medications at time of discharge included prednisone 20 mg for one day (2/8/23), 10 mg for one day and 5 mg for one day.
Review of the resident's medical record showed no admission checklist to show where two nurses verified the hospital discharge orders and transcribed them to the resident's record.
Review of the resident's February 2023 Physician Order Sheet (POS) showed orders for the following:
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia; scheduled for 6:00 A.M. to 10:00 A.M.; staff transcribed this medication incorrectly and instead of a one time dose to be given on 2/8/23, staff entered it as a daily dose with no stop date;
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia; scheduled for 6:00 A.M. to 10:00 A.M.; staff transcribed this medication incorrectly and instead of a one time dose to be given on 2/9/23, staff entered as a daily dose with no stop date;
-Staff did not transcribe the order for prednisone 5 mg, to be administered one time on 2/10/23.
Review of the resident's February 2023 medication administration record (MAR) showed staff documented administering the following for 2/9/23 to 2/24/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 2/24/23 at 4:02 P.M., no edema noted.
Review of the resident's February 2023 MAR showed staff documented administering the following on 2/25/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 2/25/23 at 11:33 P.M., no edema noted.
Review of the resident's February 2023 MAR showed staff documented administering the following on 2/26/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 2/26/23 at 7:35 P.M., lungs coarse (abnormal lung sounds indicating inflammation or fluid) throughout; has loose sounding cough; no edema noted.
Review of the resident's February 2023 MAR showed staff documented administering the following on 2/27/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 2/27/23 at 8:52 A.M., resident still has loose cough.
Review of the resident's February 2023 MAR showed staff documented administering the following on 2/28/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/9/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 2/28/23 at 1:19 P.M., resident has loose cough.
Review of the resident's March 2023 POS showed orders for the following:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia; scheduled for 6:00 A.M. to 10:00 A.M.;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia; scheduled for 6:00 A.M. to 10:00 A.M.
Review of the resident's March 2023 MAR showed staff documented administering the following for 3/1/23 to 3/3/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/3/23 at 7:33 P.M., no edema noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/4/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/4/23 at 7:35 P.M., resident is able to propel self in wheelchair.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/5/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/5/23 at 3:53 P.M., resident is able to propel self in wheelchair.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/6/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/6/23 at 7:26 P.M., no edema noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/7/23 and 3/8/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented the following:
-3/8/23 at 10:31 A.M., complained of weakness and being shaky;
-3/8/23 at 12:33 P.M., lungs diminished (absent or decreased lung sounds that can mean air or fluid in or around the lungs).
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/9/23 and 3/10/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/10/23 at 5:15 P.M., resident is able to propel self in wheelchair.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/11/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/11/23 at 10:36 P.M., expiratory (exhalation of air from the lungs) wheezing (abnormal lung sounds) noted; no edema noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/12/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/12/23 at 8:55 P.M., no edema noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/13/23 and 3/14/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/14/23 at 5:45 P.M., resident propels self in wheelchair.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/15/23, 3/16/23 and 3/17/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/17/24 at 12:24 P.M., no edema noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/18/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/18/23 at 4:26 P.M., one plus (+1) (a type of measurement to show the amount of pitting/indention) pitting edema to bilateral lower extremities (BLE); resident is unable to propel self in wheelchair.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/19/23 and 3/20/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/20/23 at 10:01 P.M., pedal edema (abnormal accumulation of fluid in the ankles, feet and lower legs causing swelling of the feet and ankles) noted.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/21/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented the following:
-3/21/23 at 1:31 P.M., wheezes noted in both lungs, occasional cough;
-3/21/23 at 8:16 P.M., noted left side of resident's face to be swollen.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/22/23, 3/23/23 and 3/24/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented on 3/25/23 at 5:50 A.M., audible (heard) loose congestion; also note face to be slightly puffy.
Review of the resident's March 2023 MAR showed staff documented administering the following on 3/25/23 and 3/26/23 during the 6:00 A.M. to 10:00 A.M. medication pass:
-Prednisone 10 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia;
-Prednisone 20 mg, take one tablet daily, (30 mg total daily), order date of 2/8/23 and open ended (no stop date) for bacterial pneumonia.
Review of the resident's progress notes showed staff documented the following:
-3/26/23 at 5:27 P.M., cough noted, wheezes in both lungs;
-3/26/23 at 6:10 P.M., resident noted to be using his/her accessory (abdominal) muscles to breathe. States breathing treatment didn't work. Has audible wheezing. Expiratory wheezing throughout. Daughter suggesting emergency room (ER);
-3/26/23 at 6:19 P.M., order received to send resident to the ER for treatment and evaluation;
-3/26/23 at 9:40 P.M., the hospital called. They are admitting the resident to get some fluid off of him/her.
Review of the resident's hospital emergency room record showed the following:
-Date of service 3/26/23;
-Diagnoses included dyspnea and chronic obstructive pulmonary disease (COPD) (lung disorder);
-This evening was short of breath with significant swelling to his/her lower extremities;
-Recently was treated for pneumonia with prednisone when hospitalized [DATE]st through the 8th;
-Emergency medical services (EMS) called to long term care facility (LTCF) for complaint of resident having difficulty breathing, expiratory wheezing (abnormal lung sound) and use of accessory (abdominal) muscles (define). Was given nebulizer treatment (inhaled lung medication) that did not relieve dyspnea;
-Respiratory assessment included: initial respiratory rate of 30 - 40 minute (normal respiratory rate is 12 -16 breaths per minute) and Tachycardiac;
-5-8 millimeters (mm) pitting edema (fluid retention) to both legs;
-Blood test result showed glucose (the amount of sugar in the blood) elevation of 308 (65- 110 is normal);
-Urine test resulted a glucose of 2+ (normal result is negative);
-Progress note: breathing much better with diuresis (the pulling of fluids from the body);
-Plan: close review of the nursing home MAR showed the resident has been on 30 mg of prednisone every day since 2/8/23 rather than a brief taper as shown on the discharge medication reconciliation from the hospital record (Feb. 1-8). This is consistent with his/her new hyperglycemia, glucosuria, peripheral edema (swelling caused by the retention of fluid in the legs, ankles, feet and even sometimes in the arms and hands) and pulmonary edema;
-Resident to be hospitalized ;
-Current problem: dependent edema, steroid-induced hyperglycemia, adverse effect of medication (prednisone), dyspnea, acute pulmonary edema and glucosuria.
Review of the resident's hospital record for date of service 3/27/23, showed the following:
-Resident present to emergency department on 3/26/23 with complaint of shortness of breath and edema;
-Had been hospitalized about six weeks prior for treatment of pneumonia;
-The resident was discharged on a prednisone taper but taper did not happen and the resident has been on 30 mg daily;
-The resident has had gradually gained weight and lower extremity edema;
-Family member has noticed more dyspnea and rattling when the resident breathed;
-Review of symptoms: Respiratory: dyspnea/shortness of breath; Cardiovascular: edema;
-Assessment and plan included diagnoses of congestive heart failure (CHF) (when the heart is unable to pump blood throughout the body efficiently) (symptoms include shortness of breath, fatigue, swollen legs and rapid heartbeat), required an IV dose of Lasix (diuretic medication to pull fluid from the body), change in diet from a regular diet to a 4 gram sodium diet (a diet that limits the amount of high sodium foods and table salt in the diet), will inquire why the resident has been on prednisone 30 mg since his/her last hospital admission; shortness of breath, acute pulmonary edema, glucosuria, dependent edema, steroid induced hyperglycemia and adverse effect of medication (prednisone).
During an interview on 5/2/23 at 10:12 A.M., Certified Medication Technician (CMT) P said the following:
-He/She had administered the resident his/her prednisone between 2/8/23 and 3/26/23;
-He/She was somewhat familiar with prednisone; it was a steroid used for long and short term therapy;
-The hall the resident resided on was not his/her usual hall to administer medications on; he/she was not that familiar with the resident;
-He/She knew short term treatment was usually a taper dose;
-He/She did not recognize the resident's 30 mg daily dose as being a dose that would have been concerning.
During an interview on 5/2/23 at 10:22 A.M., CMT W said the following:
-He/She was working the night the resident was sent to the emergency room on 3/26/23;
-The resident was having labored breathing and had a swollen face;
-He/She thought the charge nurse at the time was Licensed Practical Nurse (LPN) Y or LPN V;
-One of them had received a call from the hospital and they were asking about the resident's prednisone medication;
-He/She had reviewed the record and reported to the nurse the resident was on an open ended order of 30 mg of prednisone;
-The charge nurse told him/her the hospital had reported the resident had been getting too much prednisone.
During an interview on 5/2/23 at 10:46 A.M., LPN Y said the following:
-He/She had received a phone call from the hospital emergency room (ER) nurse asking for clarification as to the resident's prednisone after he/she was sent to the hospital on 3/26/23;
-He/She confirmed the record to show that the Minimum Data Set/Care plan coordinator had entered the order for prednisone 30 mg daily with no stop date; he/she (LPN Y) had not entered or verified the orders with the the MDS/Care plan coordinator ;
-He/She was informed by the emergency room nurse the resident had been discharged on a prednisone taper on 2/8/23 and the order for 30 mg daily was not correct;
-He/She passed this information on to the next nurse during shift to shift change report;
-He/She did not complete a medication error report.
During an interview on 5/2/23 at 2:30 P.M., LPN V said the following:
-The morning of 3/27/23 he/she had gotten report from LPN Y who told him/her about the hospital calling and informing the facility about the resident's prednisone medication error;
-He/She had reviewed the order and found the MDS/Care plan coordinator had entered the order, so he/she printed the report and took it to the MDS/Care plan coordinator to further look into the matter.
During an interview on 5/2/23 at 11:00 A.M., the resident's pharmacist said the following:
-The pharmacy had received a written fax order for the resident from the facility for prednisone 30 mg daily on 2/8/23;
-The order was signed by the MDS/Care plan coordinator.
During an interview on 4/24/23 at 3:45 P.M., the MDS/Care plan coordinator said the following:
-She had received the resident's hospital discharge orders on 2/8/23 and entered the new orders; she did not realize she had entered the order incorrectly;
-She had another nurse double check the orders; she thought the other nurse was LPN Y;
-She was told LPN V received a call from the hospital to inquire about the prednisone medication and the discovered medication error;
-The facility would not have caught the error had the hospital not called.
During an interview on 3/28/23 at 3:46 P.M. and 4/24/23 at 2:17 P.M., the Director of Nurses said the following:
-She expected staff to administer medications as ordered;
-Two nurses should reconcile medications together upon admission;
-Two nurses should compare facility orders to hospital orders to ensure accuracy;
-The discrepancy, error in transcription, was found on the resident's prednisone by staff on 3/28/23; this is when she was first aware of it; she thought CMT W had discovered it but maybe it was LPN V;
-She was not sure how the error occurred or it was missed; staff are to complete a medication error form when a medication error is made but she did not have one for this medication error;
-The resident had been sent to the hospital emergency room on 3/26/23 because he/she had a build up of fluid.
During an interview on 4/24/23 at 4:00 P.M., the administrator said the following:
-She expected staff to transpose hospital discharge records correctly onto the resident facility POS;
-She expected medications to be administered as ordered.
During an interview on 4/24/23 at 9:54 A.M. the resident's physician said the following:
-Upon readmission the facility fills out an order list from the hospital and sends it to him for approval, he does not know at this time if that was done;
-Many times he does not get the hospital discharge record to compare the orders to, he does not know if that was the case in this event;
-He expected the facility to have a double check system in place to catch transcription errors;
-If there are questions about orders, or a new medication at a high dose the facility is expected to call and clarify the order before proceeding;
-He agreed with the ER physician that giving prednisone 30 mg for an extended period of time can have significant side effects and most likely caused the resident's hyperglycemia and glucosuria, but does not know if it is the only factor contributing to pulmonary edema and peripheral edema;
-He does not doubt that the resident had to receive insulin from the prolonged high dose of prednisone;
-He would not have wanted Resident #13 to be on this high of a dose for this long amount of time.
NOTE: At the time of the abbreviated survey, the violation was determined to be at the immediate jeopardy level J. Based on interview and record review completed during the onsite visit, it was determined the facility had implemented corrective action to remove the IJ violation at the time. A final revisit will be conducted to determine if the facility is in substantial compliance with participation requirements.
At the time of exit, the severity of the deficiency was lowered to the G level. This statement does not denote that the facility has complied with State law (Section 198.026.1 RSMo.) requiring that prompt remedial action to be taken to address Class I violation(s).
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to complete an admission Minimum Data Set (MDS), (a federally mandated...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to complete an admission Minimum Data Set (MDS), (a federally mandated assessment instrument) in the time frame required by Centers for Medicare and Medicaid (CMS) for one newly admitted resident (Resident #145), in a sample of 14 residents. The facility census was 44.
Review of the Resident Assessment Instrument (RAI) manual, revised October 2019, showed the following:
-admission refers to the date a person enters the facility and is admitted as a resident. A day begins at 12:00 A.M. and ends at 11:59 P.M. regardless of whether admission occurs at 12:00 A.M. or 11:59 P.M., this date is considered the 1st day of admission;
-Completion of an Omnibus Budget Reconciliation Act (OBRA) admission assessment must occur in any of the following admission situations: when the resident has never been admitted to this facility before; OR when the resident has been in this facility previously and was discharged return not anticipated; OR when the resident has been in this facility previously and was discharged return anticipated and did not return within 30 days of discharge;
-admission (Comprehensive) MDS must be completed by the 14th calendar day of the resident's admission (admission date + 13 calendar days).
1. Review of Resident #145's face sheet showed the resident admitted to the facility on [DATE] at 4:00 P.M.
Review of the resident's Electronic Medical Record showed the resident's admission MDS had not been completed as of 3/28/23, the 20th day since admission.
During an interview on 4/4/23 at 11:03 A.M., the MDS Coordinator (MDSC) said the following:
-She started as the MDSC right before survey and has not been fully trained;
-She does not know when admission assessments are expected to be completed; she follows the calendar off the software;
-She has been working the floor and doing MDS assessments when she can and that is why Resident #145's assessment was not completed by day 14.
During an interview on 3/23/23 at 2:12 P.M., and on 3/28/23 at 3:46 P.M., the Director of Nursing (DON) said the following:
-admission Assessments should be completed by day 14;
-There was a change in the MDSC position; the facility has not been able to get the assessments done timely while the MDSC is being trained.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a baseline care plan that accurately reflected the residen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete a baseline care plan that accurately reflected the resident's needs to include instructions needed to provide effective and person-centered care within 48 hours of admission, and failed to give a written summary of the baseline care plan to the resident/resident representative for one newly admitted resident (Resident #145) in a review of 14 sampled residents. The facility census was 44.
Review of the facility's policy Baseline Care Plan, revised December 2016, showed the following:
-A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within 48 hours of admission;
-The interdisciplinary team or licensed nurse will review the healthcare practitioner's orders (e.g., dietary needs, medications, routine treatments, etc.) and implement a baseline care plan to meet the resident's immediate care needs including, but not limited to the following:
a. Initial goals based on admission orders:
b. Physician orders;
c. Dietary orders;
d. Therapy services;
e. Social services;
f. PASARR recommendation, if applicable.
-The baseline care plan will be used until the staff can conduct the comprehensive assessment and develop an interdisciplinary, person-centered care plan;
-The resident and their representative will be provided a summary of the baseline care plan that includes, but is not limited to the following:
a. The initial goals of the resident;
b. A summary of the resident's medications and dietary instructions;
c. Any services and treatments to be administered by the facility and personnel acting on behalf of the facility; and
d. Any updated information based on the details of the comprehensive care plan, as necessary.
1. Review of Resident #145's face sheet showed the resident was admitted to the facility on [DATE]. The resident was his/her own responsible party.
Review of the resident's Nurses Notes, dated 3/9/23, showed the following:
-The resident was admitted to the facility;
-Full code status;
-Regular diet;
-Non-weight bearing, toe touch right lower extremity (RLE) and weight bearing as tolerated (WBAT) with boot;
-Immobilizer on left lower extremity (LLE);
-Hoyer lift (a type of mechanical lift) for transfers for four to six weeks;
-Right hip superior incision measures 20 centimeters (cm) with 31 staples, middle incision measures 3 cm with eight staples, inferior incision measures 4 cm with nine staples, edges well approximated on all incisions and no signs or symptoms of infection, scant amount of drainage from the superior (above) incision, no odor noted;
-Transferred from stretcher to bed with four staff assist with a slide board;
-Multiple bruises in various stages of healing to bilateral (both) upper extremities and abdomen;
-Redness noted under right breast and abdominal fold;
-The resident is non-ambulatory at this time;
-Oxygen at 4 liters (L) per nasal cannula (prongs that are inserted into the nares) continuous.
Review of the resident's Physician's Orders Sheet, dated 3/9/23, showed the following:
-Hoyer lift transfer;
-Daily weights.
Review of the resident's Initial Care Plan, dated 3/9/23, showed the following:
-Cognitively intact;
-One bed rail up;
-Code status was blank;
-Risk management section did not have any other areas complete;
-Meals and fluid section was blank;
-Therapies/locomotion/transfers section was blank;
-Bladder section was blank;
-Bowel section was blank;
-Activities of daily living (ADL) section was blank;
-There was no documentation to show the resident received a copy of the initial care plan.
Review of the resident's Nurses Notes, dated 3/11/23, showed the resident was non-ambulatory and required assistance from three or more staff.
Review of the resident's Nurses Notes, dated 3/12/23, showed the resident was in a bariatric bed with scale.
Review of the resident's Nurses Notes, dated 3/14/23, showed the following:
-The resident continued to get Enoxaparin (a blood thinner) injections post op (after operation);
-The resident had bladder incontinence since his/her catheter was removed prior to arriving at the facility;
-The resident was up with assistance from two staff and a hoyer lift and was working with physical therapy.
Review of the resident's Nurses Notes, dated 3/16/23, showed the physician wrote new orders and the resident said he/she had a possible wound on his/her right back/buttock- please assess and provide documentation to provider.
Review of the resident's care plan on 3/23/23, showed there had been no updates to the resident's plan of care since the initial plan of care, dated 3/9/23.
During an interview on 3/23/23 at 2:30 P.M., the resident said he/she did not remember getting a copy of his/her care plan when he/she was admitted to the facility.
During an interview on 3/23/23 at 1:45 P.M., Licensed Practical Nurse (LPN) K said the following:
-Staff was to complete the initial care plan in the first 48 hours after admission;
-Staff usually completed the initial care plan on the day of admission;
-The charge nurse initiates the initial care plan, then it should be updated with changes until the comprehensive care plan is completed;
-Staff is to give a copy of the initial care plan to the resident/resident representative;
-He/She did not know the resident did not receive a copy of his/her initial care plan.
During an interview on 3/28/23 at 3:46 P.M., the Director of Nursing said:
-Staff was to complete the initial care plan for new admissions in the first 48 hours after admission;
-The charge nurse initiated the care plan and the interdisciplinary team reviewed it for any other updates needed;
-The resident/resident representative should receive a copy;
-The initial care plan was the resident's care plan until the comprehensive care plan was completed by day 21 (following admission);
-The MDS Coordinator was expected to ensure the initial care plan was completed.
During an interview on 4/4/23 at 11:03 A.M., the MDS Coordinator said the following:
-Staff were to completed the baseline care plans within 48 hours following admission;
-The charge nurse was responsible to complete the initial, baseline care plan;
-A written copy of the baseline care plan was given to the resident or resident representative;
-She was the one to ensure the baseline care plan was completed.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to revise care plans timely with changes in condition for...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to revise care plans timely with changes in condition for two residents of 14 sampled residents (Residents #345 and #37). The facility census was 44.
Review of the facility policy, titled Care Plans, Comprehensive Person-Centered, dated December 2016, showed the following:
-Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident;
-Policy Interpretation and Implementation: I. The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident;
-13. Assessments of residents are on-going and care plans are revised as information about the residents and the residents' condition change;
-14. The interdisciplinary team must review and update the care plan:
a. when there has been a significant change in the resident's condition;
b. when the desired outcome is not met;
c. when the resident has been readmitted to the facility from a hospital stay; and
d. at least quarterly, in conjunction with the required quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, assessment.
1. Review of Resident #345's care plan, dated 10/26/21, showed the following:
-The resident used a urinal;
-The resident was at risk for skin breakdown;
-The resident will remain free of skin breakdown through the next quarter (1/26/22);
Review of the resident's quarterly MDS, dated [DATE], showed:
-No urinary catheter;
-Occasionally incontinent of bladder;
-At risk for pressure ulcers;
-No unhealed pressure ulcers.
Review of the resident's Physician Order Sheet (POS), dated 3/2023, showed the following:
-Diagnoses included benign prostatic hypertrophy (prostate gland enlargement) (BPH), lower urinary tract infection and bullous pemphigoid (rare skin condition causing large, fluid-filled blisters) and dermatitis (skin rash);
-Urinary catheter (a tube placed in the bladder to drain urine), change monthly and as needed (order date of 3/9/23);
-Xeroform dressing (used for low exudating wounds) to large open wounds, change as needed (PRN) every shift (order date of 2/26/23);
-Air mattress;
-Doxycycline hyclate (antibiotic) 100 milligrams (mg) by mouth for rash and nonspecific skin eruptions;
-Cephalexin (antibiotic) 500 mg by mouth two times daily,
-Mupirocin (antibiotic) 2%, apply to open areas;
-Clobetarol (steroid) 0.05%, one application two times daily to affected areas from neck down.
Observations of the resident on 3/21/2023 showed the following:
-At 7:10 A.M., the resident lay in the bed with a urinary drainage bag inside a dignity bag; the bag sat on the fall mat on the right side of the bed. The tubing contained cloudy, amber urine;
-At 11:43 A.M., the resident lay on his/her right side facing the door. His/Her urinary drainage bag and tubing remained in a dignity bag which was attached to the bed frame;
-At 12:02 P.M., the resident had a dressing to the back of his/her right heel (the dressing was dated 3/14) and a Band-Aid to the 4th toe on his/her left foot. The resident had kerlex wrapped around his/her left hand. He/She had multiple blood tinged areas all over his/her body that had the appearance of opened blisters.
Review of the resident's care plan showed it had not been updated since 10/26/21 and did not include the following:
-The presence or care of a urinary catheter;
-The presence of pressure ulcers, opened skin eruptions or treatment of such areas.
2. Review of Resident #37's care plan dated, 9/13/21, showed the following:
-The resident used a wheelchair/walker for mobility with limited assist of one staff;
-The resident was at risk for falls due to weakness and confusion;
-The resident will remain free from injuries and from falls through the next quarter (long term goal dated 5/5/22).
Review of the resident's progress notes, dated 12/16/22 at 10:30 P.M., showed staff documented:
-Called to resident's room, found lying on his/her back on the floor, head facing the bathroom with a large amount of blood to the forehead and hands and to the left of the resident. Upon cleansing forehead, noted a 1.5 centimeter (cm) skin laceration above his/her left eye. After cleaning the area, the edges were approximated (brought together) and steri-strips (tape like strips) applied.
Review of the resident's POS, dated 3/2023, showed diagnoses included dementia and history of falls.
Review of the resident's care plan on 3/23/23 showed the care plan had not been updated to show the resident's fall with injury on 12/16/22.
3. During an interview on 3/28/23 at 3:46 P.M., the Director of Nursing (DON) said the following:
-Comprehensive care plans should be updated quarterly, annually, with any significant changes, with transfer changes and anytime interventions change;
-The Interdisciplinary team (charge nurse, MDS Coordinator (MDSC), Social Service Designee, DON or Dietary) are responsible for revising care plans as needed.
During an interview on 4/4/23 at 11:03 A.M., the MDSC said the following:
-She started in the MDS coordinator role right before survey and has not been fully trained;
-She has not done care plans yet; she was in the process of learning them;
-She was not sure where the last MDSC left off with updates;
-Comprehensive care plans are expected to be completed within 48 hours;
-She is expected to keep the comprehensive care plans current after falls, new care items, anything with a new order that affects the resident's care;
-He/She, the DON, and the administrator (ADM) can update the care plans.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to provide appropriate treatment and services consistent with acceptable standards of practice to prevent a urinary tract infecti...
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Based on observation, interview and record review, the facility failed to provide appropriate treatment and services consistent with acceptable standards of practice to prevent a urinary tract infection (UTI) for one resident (Residents #345) with an indwelling urinary catheter (a tube inserted into the bladder to drain urine), and failed to include the presence/care of the urinary catheter in the care plan in a review of 14 sampled residents. The facility census was 44.
The facility did not provide a policy for indwelling urinary catheters or prevention of urinary tract infections.
1. Review of Resident #345's care plan dated, 10/26/21, showed his/her diagnoses included history of urinary tract infections:
-It did not include the presence of a urinary catheter;
-It did not provide instruction on the care of a urinary catheter.
Review of the resident's Physician Order Sheet (POS), dated March 2023, showed the following:
-Diagnoses included benign prostatic hypertrophy(enlarged prostate gland) (BPH) and lower urinary tract infection;
-Urinary catheter, change monthly and as needed (order date of 3/9/23).
Review of the resident's progress notes, dated 3/18/23, showed staff documented the following:
-At 1:48 A.M., call from physician at the hospital, reports resident has a UTI, antibiotics given;
-At 10:50 A.M., new order cephalexin (antibiotic) 500 milligrams by mouth two times daily for five days.
Observation on 3/21/23, showed the following:
-At 7:10 A.M., the resident lay in the bed with a urinary drainage bag inside a dignity bag that sat on the fall mat on the right side of the bed. The tubing, that also sat on the fall mat, contained cloudy, amber urine;
-At 11:43 A.M., the resident lay on his/her right side facing the door. His/Her urinary drainage bag and tubing remained in a dignity bag which sat on the fall mat/mattress.
During an interview on 4/7/23 at 12:11P.M., LPN K said no part of a urinary drainage system should touch the floor, including the dignity bad in which it is contained.
During an interview on 4/4/23 at 11:03 A.M., the MDS Coordinator (MDSC) said the following:
-Comprehensive care plans are expected to be completed by 48 hours after admission;
-Staff are expected to keep the care plan current with new care items;
-She, the Director of Nursing (DON) and Administrator can update care plans;
-She had not been fully trained on her job yet.
During interview on 3/28/23 at 3:46 P.M. the Director of Nurses (DON) and administrator said no part of a urinary catheter system should touch the floor.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #17), in a review of 14...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #17), in a review of 14 sampled residents, received the necessary services and assistance to maintain his/her nutritional status and to prevent weight loss. The facility census was 44.
Review of the facility's policy, revised October 2017, showed the following:
-The nursing staff will monitor and document the weight and dietary intake of residents in a format which permits comparison over time;
-The staff and physician will define the individual's current nutritional status (weight, food/fluid intake, and pertinent laboratory values) and identify individuals with anorexia, weight loss or gain, and significant risk for impaired nutrition; for example, high risk residents with acute symptoms such as vomiting, diarrhea, fever and infection, or those taking medications that may be causing weight gain or increasing the risk of anorexia or weight loss;
-The staff and physician will identify pertinent interventions based on identified causes and overall resident condition, prognosis, and wishes;
-The staff and physician will review and consider existing dietary restrictions and modified consistency diets;
-The physician and staff will monitor nutritional status, an individual's response to interventions, and possible complications of such interventions (for example, additional weight gain or loss, nausea, or vomiting);
-When medical conditions or medication-related adverse consequences are causing or contributing to altered nutritional status, the physician and staff will collaborate in adjusting interventions, taking into account the status of those causes and the resident/patient's responses, goals, wishes, prognosis, and complications.
1. Review of Resident #17's Care Plan, dated 6/13/22, showed the following:
-The resident had a nutritional status that needed monitoring. He/She was at risk for dehydration and had recent weight loss;
-Encourage the resident to eat in the dining room;
-The resident usually fed himself/herself;
-The resident has poor consumption;
-Monitor the resident's weight every three days. Notify the director of nursing (DON) to notify the resident's physician of weight changes more than five percent in one month or ten percent in six months;
-Current diet is no added salt, regular consistency;
-Offer fluids frequently;
-The resident's favorite fluids are coffee and juices;
-Offer a substitute if the resident is not eating;
-An update on 9/21/22, showed the resident may not see items very well, is having issues with his/her vision and needs to have one patch removed so he/she can eat independently;
-An update on 9/27/22, showed the resident has had a weight loss, is to receive Plus2 (a nutritional supplement).
Review of the resident's five-day Minimum Data Set (MDS), a federally mandated assessment instrument, dated 10/23/22, showed the following:
-Adequate vision;
-Cognition moderately impaired;
-Independent with set-up help only with eating;
-The resident was 64 inches tall and weighed 129 pounds (lbs).
Review of the resident's weight record, dated 11/2/22, showed the resident weighed 127.2 lbs.
Review of the resident's Registered Dietician's (RD) notes, dated 12/29/22, showed the following:
-The resident's weight on 12/5/22 was 127.8 lbs;
-The resident's weight range was 122 lbs to 128 lbs in the past two months;
-Body mass index (BMI) 21.9, WNL (within normal limits);
-Soft/No added salt (NAS) diet with 2Cal (nutritional supplement) 60 milliliters (ml) three times a day;
-The resident feeds himself/herself, intake is fair;
-Continue with NAS diet and supplement as tolerated;
-Monitor weight changes and consult RD as needed;
-Goal is for weight maintenance.
Review of the resident's weight record, dated 1/4/23, showed the resident weighed 129.6 lbs.
Review of the resident's RD notes, dated 1/26/23, showed the following:
-The resident's diagnoses included chronic kidney disease, congestive heart failure, edema, and dementia;
-The resident's weight on 1/25/23 was 130.6 lbs;
-BMI 22.4, WNL;
-Soft NAS diet ordered and 2Cal 60 ml three times a day;
-Continue current diet and supplement as tolerated. Monitor weight changes and consult RD PRN;
-Goal is for weight maintenance.
Review of the resident's dietary notes, dated 2/7/23 showed the following:
-The resident's weight on 2/6/23 was 122.8 lbs;
-The resident is offered a soft NAS diet;
-The resident is alert and eats some meals in the dining room;
-The resident needs assistance at times with consumption;
-The resident is to receive Plus2 60 ml three times a day;
-Will continue to monitor.
Review of the resident's readmission Nutrition Assessment, dated 2/22/23, completed by the RD, showed the following:
-The resident was readmitted from hospitalization for urinary tract infection (UTI);
-Current diet is NAS, mechanical soft texture.
-The resident has an order for a supplement. Need to update the order to Ready Care House Supplement 120 cc three times a day. Will provide 600 cal/18 gm protein;
-Weight stable for the last 30 and 90 days.
-RD to follow as needed.
Review of the resident's five-day MDS, dated [DATE], showed the following:
-Adequate vision;
-Cognition moderately impaired;
-Independent with set-up help only with eating;
-The resident was 64 inches tall and weighed 127 lbs;
-The resident had a weight loss that was not prescribed by a physician.
Review of the resident's weight record, dated 3/2/23, showed the resident weighed 124 lbs.
Review of the resident's RD nutrition review, dated 3/16/23, showed the following:
-The resident's current weight is 122 lbs, 124 lbs 30 days ago, and 127.8 lbs 90 days ago;
-The resident's diagnoses included chronic kidney disease and edema. The resident received torsemide (diuretic) 20 mg daily;
-Current diet is NAS, mechanical soft diet. Also receives 60 cc house shake three times a day. Recommend changing house shake orders to 120 ml twice a day;
-Weight goal is 125 lbs plus/minus 2 to 3 lbs;
-RD to follow as needed
Observation on 3/20/23 showed the following:
-At 11:46 A.M., the resident sat at a table at the far end of the dining room. The resident had not received his/her meal tray. The resident's tablemate had his/her meal and was eating. The resident repeatedly and loudly said, Do I get anything to eat? I'm hungry. Do I get to eat?;
-At 11:58 A.M., staff served the resident his/her meal which consisted of ham and potatoes, green beans, cheesecake, water, a nutritional supplement, and coffee;
-At 12:09 A.M., the resident consumed 25% of the ham and potatoes and 50% of his/her coffee. The resident did not consume any of the other items on his/her meal tray. The resident rolled his/her wheelchair back from the table, and staff assisted him/her to leave the dining room. Staff did not encourage or assist the resident to eat any other items or drink his/her nutritional supplement.
Observation on 3/21/23 showed the following:
-At 12:00 P.M., the resident sat at a table in the dining room with his/her meal, which consisted of Salisbury steak, cauliflower with cheese, baked potato, nutritional supplement, and coffee. The resident said, please help me. I need water.;
-At 12:10 P.M., the resident continued to request water and saying, please help me.;
-At 12:15 P.M., dietary staff brought the resident a glass of water;
-At 12:25 P.M., the resident consumed less than 25% of his/her meal and consumed all of his/her water and 50% of his/her nutritional supplement. Staff did not assist or encourage the resident to eat his/her meal.
Observation on 3/23/23 at 11:32 A.M. showed the resident sat in the dining room with his/her meal, which consisted of goulash, carrots, and dessert cobbler. The resident spilled his/her nutritional supplement on the table, and did not drink any of the supplement. Staff did not get the resident another supplement. The resident consumed 25% of his/her meal.
Review of the resident's weight record, dated 3/23/23, showed the resident weighed 118.6 lbs.
During an interview on 3/21/23 at 1:00 P.M., Certified Nurse Assistant (CNA) T said the resident cannot see the items on his/her plate or his/her drinks due to bad vision. The resident will holler out and usually dietary staff will assist him/her when they hear him/her. The resident's table is not right next to the kitchen, but dietary staff make rounds and can assist him/her. The aides will assist the resident if he/she is still in the dining room when they are done assisting other residents to eat.
During an interview on 3/28/23 at 3:46 P.M., the Director of Nursing said the following:
-The resident requires direct supervision of one staff in the dining room;
-Staff assist the resident as needed by cueing the resident to eat or by feeding the resident if needed;
-The medication nurse gives the house supplements to the residents. The medication nurse should come back to monitor the resident's consumption of the shakes;
-The facility tried seating the resident at the assisted dining table, but the resident did not like it and was hollering a lot;
-The resident's eyesight is a problem. Staff help the resident to identify where his/her food is located. The resident receives a supplement and may forget it is there.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on observation, interview, and record review, the facility failed to follow physician orders for one resident (Resident #...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on observation, interview, and record review, the facility failed to follow physician orders for one resident (Resident #36) of 14 sampled residents, when staff did not ensure ordered medications at hospital discharge were transposed correctly. The resident did not receive a treatment as ordered to disinfect his/her skin from a methicillin-resistant staphylococcus aureus (MRSA) infection (a contagious bacterial infection of the skin). The facility also failed to obtain physician orders for treatments before performing them and did not check or change applied dressings timely for one resident (Resident #345). The census was 44.
Review of the facility policy titled, Medication and Treatment Orders, revised July 2016, showed the following:
-Policy Statement: Orders for medications and treatments will be consistent with principles of safe and effective order writing;
-Policy Interpretation and Implementation:
1. Medications shall be administered only upon the written order of a person duly licensed and authorized to prescribe such medications in this state.
Review of the facility policy titled, Adverse Consequences and Medication Errors, revised April 2014, showed the following:
-A medication error is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications or accepted professional standards and principles of the professional(s) providing services;
-Examples of medication errors include:
a) omission - a drug is ordered but not administered;
b) unauthorized drug - a drug is administered without a physician's order;
-The interdisciplinary team reviews the resident's medication regimen for efficacy and actual or potential medication-related problems on an ongoing basis;
-When a resident receives a new medication, the medication order is evaluated for the following:
a) the dose, the route of administration, duration and monitoring are in agreement with current clinical practice, clinical guidelines and/or manufacturer's specifications for use.
1. Review of Resident #36's facility progress notes, showed on 4/17/23 at 3:18 P.M., the Minimum Data Set (MDS), a federally mandated assessment instrument/Care Plan Coordinator (MDSC) documented the resident arrived back to facility via facility transport- diagnosis is MRSA to nares (nose).
Review of the resident's hospital discharge quick note, dated 4/17/23, showed the following:
-MRSA nasal colonization;
-Nasal swab positive;
-Resident will require MRSA decolonization with chlorhexidine washes (a disinfectant and antiseptic solution used for skin disinfection) daily for at least five days per infectious control protocol.
Review of the resident's admission checklist showed the following:
-The form was dated 4/17/23;
-Med reconciliation - must be signed by two nurses: the form was signed by the MDSC and Licensed Practical Nurse (LPN) X.
Review of the resident's April 2023 Physician Order Sheets (POS) showed no documentation of the hospital discharge order for daily chlorhexidine washes for at least five days per infectious control protocol had been added to the physician orders.
Review of the resident's April 2023 Medication Administration Record (MAR) showed no documentation staff had completed a daily chlorhexidine wash for the resident.
During an interview on 5/1/23 at 1:18 P.M., the MDSC said he/she had started the resident's medication reconciliation when the resident returned from the hospital and had entered some of the medications. It was shift change and he/she gave the hospital discharge records and the checklist to LPN X to complete.
During an interview on 5/1/23 at 2:27 P.M., LPN X said she did not recall seeing the chlorhexidine wash for the resident on the hospital discharge orders.
During an interview on 3/28/23 at 3:46 P.M. and 4/25/23 at 1:50 P.M., the Director of Nurses (DON) said the following:
-She expected staff to administer medications as ordered;
-Two nurses should reconcile medications together upon admission;
-Two nurses should compare facility orders to hospital orders to ensure accuracy;
-Staff missed Resident #36's chlorhexidine washes.
2. Review of Resident #345's care plan, dated 10/26/21, showed the following:
-At risk for skin breakdown;
-It did not include the presence of pressure ulcers, opened skin eruptions or treatment of such areas.
Review of the resident's quarterly MDS, dated [DATE], showed the following:
-At risk for pressure;
-No pressure ulcers, venous or arterial issues;
-Applications of ointment/medication other than to feet.
Review of the resident's POS, dated March 2023, showed the following:
-Diagnoses include bullous pemphigoid (rare skin condition causing large, fluid-filled blisters) and dermatitis (skin rash);
-Xeroform (used on low exudating wounds) dressing to large open wounds (backside)- change as needed (PRN) every shift (original order dated 2/26/23);
-Air mattress;
-Mupirocin (antibiotic) 2%, apply to open areas;
-Clobetasol (steroid) 0.05%, one application two times daily to affected areas from neck down;
-No treatment order for a dressing to the right heel;
-No treatment order to the 4th toe on the left foot;
-No treatment order to the left hand.
Review of the resident's progress notes showed the following:
-On 2/15/23 contact precautions, wounds open to air, unless drainage;
-On 2/25/23 numerous open and scabbed areas to torso and extremities;
-On 2/26/23 call to physician on call and order for Xeroform (used for low to non-exudating wounds) dressings to large open areas on left side;
-On 3/1/23 many wounds covered with bordered gauze, foam and Xeroform dressings;
-On 3/2/23 border gauze and Xeroform to open areas;
-On 3/20/23 Xeroform to large red, opened areas.
Observation of the resident on 03/20/23 at 12:02 P.M., showed the resident had an island (adhesive bordered, absorbent pad) dressing to his/her left hip/buttock area, an island dressing to the right heel (dated 3/14) and a Band-Aid to the 4th toe on the left foot. The resident had kerlex (gauze) wrapped around his/her left hand. The resident had multiple blood tinged, open areas all over his/her body.
During interview on 3/28/23 at 3:46 P.M., the DON said the following:
-There should be physician orders for wounds;
-Dressings should be changed as ordered;
-She would not expect to observe a dressing dated 3/14/23 still on the resident six days later on 3/20/23.
3. During an interview on 4/24/23 at 4:00 P.M., the administrator said the following:
-She expected staff to transpose hospital discharge records correctly onto the resident facility POS;
-She expected medications to be administered as ordered.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0678
(Tag F0678)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement their policy addressing cardiopulmonary res...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement their policy addressing cardiopulmonary resuscitation (CPR) requirements for staff. The facility failed to ensure there was an adequate number of staff present at all times who were properly trained and/or certified in CPR for Healthcare Providers to be able to provide CPR until emergency services arrived. The facility had no system to ensure staff were certified in CPR for Healthcare Providers to include a hands-on and in-person skills assessment. Facility staff identified 11 residents as being full code status. The facility also failed to ensure the code status for one resident (Resident #39) matched in all areas of the medical record and all areas which listed the resident's code status. The facility census was 44.
Review of the facility policy Emergency Procedure - Cardiopulmonary Resuscitation, last revised February 2018, showed the following:
Policy Statement: Personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and basic life support (BLS), including defibrillation, for victims of sudden cardiac arrest;
-General Guidelines:
1. Sudden cardiac arrest (SCA) is a loss of heart function due to abnormal heart rhythms (arrhythmias). Cardiac arrest occurs soon after symptoms appear. It is a leading cause of death among adults;
2. A heart attack refers to impaired blood flow to the heart which leads to damage of the heart muscle. A heart attack can cause sudden cardiac arrest. Typically heart attacks are less sudden than SCA;
3. Victims of cardiac arrest may initially have gasping respirations or may appear to be having a seizure;
4. The chances of surviving SCA may be increased if CPR is initiated immediately upon collapse;
5. Early delivery of a shock with a defibrillator plus CPR within 3-5 minutes of collapse can further increase chances of survival;
6. If an individual (resident, visitor, or staff member) is found unresponsive and not breathing normally, a staff member who is certified in CPR/BLS shall initiate CPR unless:
a. it is known that a Do Not Resuscitate (DNR) order that specifically prohibits CPR and/or external defibrillation exists for that individual; or;
b. there are obvious signs of irreversible death ( e.g., rigor mortis );
7. If the resident's DNR status is unclear, CPR will be initiated until it is determined that there is a DNR or a physician's order not to administer CPR;
8. If the first responder is not CPR-certified, that person will call 911 and follow the 911 operator's instructions until a CPR-certified staff member arrives;
-Preparation for Cardiopulmonary Resuscitation:
1. Obtain and/or maintain American Red Cross or American Heart Association certification in Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR) for key clinical staff members who will direct
resuscitative efforts, including non-licensed personnel;
2. The facility's procedure for administering CPR shall incorporate the steps covered in the 2010 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care or facility BLS training material;
3. Maintain equipment and supplies necessary for CPR/BLS in the facility at all times;
4. Provide information on CPR/BLS policies and advance directives to each resident/representative upon admission;
-Emergency Procedure - Cardiopulmonary Resuscitation
1. If an individual is found unresponsive, briefly assess for abnormal or absence of breathing. If sudden cardiac arrest is likely, begin CPR;
a. Instruct a staff member to activate the emergency response system (code) and call 911;
b. Instruct a staff member to retrieve the automatic external defibrillator;
c. Verify or instruct a staff member to verify the DNR or code status of the individual;
d. Initiate the basic life support (BLS) sequence of events;
2. The BLS sequence of events is referred to as C-A-B (chest compressions, airway, breathing);
3. Chest compressions:
a. Following initial assessment, begin CPR with chest compressions;
b. Push hard to a depth of at least 2 inches (5 cm) at a rate of at least 100 compressions per minute;
c. Allow full chest recoil after each compression; and;
d. Minimize interruptions in chest compressions;
4. Airway: Tilt head back and lift chin to clear airway;
5. Breathing: After 30 chest compressions provide 2 breaths via ambu bag or manually (with CPR shield);
6. All rescuers, trained or not, should provide chest compressions to victims of cardiac arrest. Trained rescuers should also provide ventilations with a compression-ventilation ratio of 30:2;
7. When the AED arrives, assess for need and follow AED protocol as indicated;
8. Continue with CPR/BLS until emergency medical personnel arrive.
Review of www.nationalcprfoundation.com showed National CPR Foundation is an online certification provider for healthcare providers, workplace individuals and the community. (The online certification provides no hands on portion to this training).
1. Review of resident #39's care plan, dated [DATE], showed the resident was a full code.
Observation of the resident's name plate outside of his/her room on [DATE] at 10:20 A.M. showed a green dot by his/her name, indicating the resident was full code status.
Review of the resident's Electronic Medical Record (EMR) on [DATE] at 4:22 P.M. showed the following:
-The dashboard (first screen seen upon choosing a resident) listed the resident as full code;
-At the top of the Physician Order Sheet (POS), dated [DATE], the resident was listed as full code;
-Contained within the list of orders on the same POS showed: Code Status: Do Not Resuscitate (DNR), [DATE]-Open Ended;
-The face sheet showed the resident was a full code.
Review of the Advanced Directive (AD) binder on [DATE] at 10:15 A.M. showed a form for the resident that read, I do not choose to formulate or issue any AD at this time. The form was dated [DATE].
During interview on [DATE] at 10:27 A.M., the Director of Nursing (DON) said the following:
-The facility used the dot system (red dot for DNR and green dot for Full Code) which is located on the name plate outside resident rooms;
-She would expect staff to look at the EMR for a resident's code status;
-The code status is shown at the top of the resident's POS;
-The resident was a DNR when he/she first arrived at the facility, but the resident improved and wanted to be a full code, so they changed the resident's status;
-She believed the social services designee just did not put the new form in the AD binder;
-She phoned the social services designee to bring an updated form back to the office, however, when social services designee arrived, he/she brought the same form from the binder which read, I do not choose to formulate or issue any AD at this time. The form was dated [DATE].
During an interview on [DATE] at 11:08 A.M., the Social Service Designee said the following:
-They complete code status forms upon a resident's admission;
-He/She was responsible for placing the status on the face sheet, door nameplate, Advanced Directive form and the purple copy of the code status form. They also keep a list in the facility transport van;
-He/She did not change orders. The nurses must do that portion;
-All areas where a code status is listed should match.
2. Review of the facility's staffing sheets, dated [DATE]-[DATE], showed the following shifts were covered by staff with the National CPR Foundation and not a proper, hands on-certification:
-On [DATE], 2:00 P.M. to 10:00 P.M.;
-On [DATE], 10:00 P.M. to 6:00 A.M.;
-On [DATE], 10:00 P.M. to 6:00 A.M.;
-On [DATE], 6:00 P.M. to 10:00 P.M.;
-On [DATE], 9:00 P.M. to 6:00 A.M.;
-On [DATE], 10:00 P.M. to 6:00 A.M.;
-On [DATE], 10:00 P.M. to 6:00 A.M.;
-On [DATE], 6:00 P.M. to 10:00 P.M.
(The staffing sheets did not indicate which staff members were CPR certified.)
During an interview on [DATE] at 4:39 P.M., the DON said the following:
-She did not know who was CPR certified and who was not; several employees' CPR certifications recently expired;
-CPR staff were not identified on the staffing sheets;
-There was nothing in place for staff to know which staff were CPR certified at this time;
-She did not know National CPR foundation certifications were an online only class with no hands on training;
-The facility requires CPR training to have a hands on component and for the training to be for healthcare providers or BLS.
During an interview on [DATE] at 4:50 P.M., the Administrator said:
-Staff need to know who is CPR certified so they know who needs to respond in an emergency;
-She did not realize the facility had shifts without proper CPR staff coverage ;
-The facility did not have CPR certification cards for all of the agency staff who have worked at the facility;
-She did not know the National CPR foundation certifications were online only;
-The facility required staff CPR certification to include hands on portion and for health care providers.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to safely safely transport two (Residents #17 and #245) ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to safely safely transport two (Residents #17 and #245) of 14 sampled residents and four additional residents (Resident #11, #21, #28, and #29) in wheelchairs by ensuring footrests were in place. Facility staff also failed to transfer Resident #11 appropriately with a gait belt. The facility census was 44.
The facility did not have a policy that addressed how to safely transport a resident in a wheelchair.
Review of the undated facility policy, taken from the Nurse Assistant in a Long-Term Care Facility, Restorative Nursing training, lesson plan four, unit VII, showed the following:
-STEPS OF PROCEDURE FOR AMBULATING RESIDENT USING A GAIT BELT: Wash your hands. Identify and greet resident. Identify self. Explain what you are going to do. Lower bed to lowest level; assist resident to sit on edge of bed. Pause and allow resident to sit on edge of bed a few moments to regain balance. Assist resident in putting on nonskid shoes and socks. Put gait belt around resident's waist. Stand in position of good body mechanics. Assist the resident to a standing position. Assist resident to stand by straightening legs as you lift with gait belt as resident pushes down with hands on the mattress. Pause to allow resident to regain balance. Walk with the resident by placing one hand on gait belt in front of his/her waist and your other hand in back under the gait belt. Walk on the weaker side and encourage resident to hold handrail, if available, with strong arm. Walk in the same pattern as the resident (both step with left foot at the same time). Assist resident to step forward with strong foot first. Walk resident the distance instructed by charge nurse as indicated by care plan.
1. Review of Resident #11's Care Plan, updated 11/12/21, showed the resident needed assistance from two staff for transfers.
Review of the resident's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, dated 1/24/23, showed the following:
-Severe cognitive impairment;
-Dependent on two or more staff for transfers.
Observation on 3/21/23 at 7:26 A.M., showed Nurse Assistant (NA) H and Certified Nurse Assistant (CNA) G transferred the resident to the toilet with a gait belt. CNA G lifted up on the gait belt and under the resident's arms and raised the resident's arms into the air. The resident's toes barely touched the floor and the resident did not bear weight during the transfer. Staff assisted the resident to the toilet, and then transferred the resident back to the wheelchair. Nurse Aide (NA) H wheeled the resident from his/her room to the dining room. The resident's right foot was not on the wheelchair footrests and hung in between the footrest platforms. His/Her toes slid along the floor as NA H pushed him/her in the wheelchair down the hall to the dining room.
Observation on 3/22/23 at 9:13 A.M., showed NA H and CNA G transferred the resident from his/her wheelchair to his/her bed. CNA G and NA H placed a gait belt around the resident and stood on either side of the resident. They lifted up under the resident's arms during the transfer and the gait belt slid up under the resident's arms. The resident's arms raised up into the air. The resident's toes slid across the floor and he/she did not bear weight during the transfer. The resident grimaced during the transfer.
During an interview on 03/22/23 at 9:17 A.M., the resident said it hurt his/her arms when staff transferred him/her because he/she has terrible arthritis.
During an interview on 3/23/23, CNA G said the following:
-The resident used to transfer with the Hoyer lift (mechanical lift);
-Therapy worked with the resident and he/she could bear weight;
-The resident does not receive therapy now;
-Currently the resident doesn't always bear weight;
-Residents who do not bear weight should transfer with the hoyer lift;
-Staff have been using a gait belt transfer with Resident #11.
During an interview on 3/23/23 at 2:30 P.M., and 3/28/23 at 3:46 P.M., the Director of Nursing (DON) said the following:
-When transporting a resident in a wheelchair, the resident should lift up their feet or staff should place footrests on the wheelchair;
-If the resident's feet were dragging, then the resident should have footrests on the wheelchair;
-For Resident #11, transfer instructions are expected to be specific in a resident's care plan;
-Residents who cannot stand are expected to be transferred with a hoyer lift;
-Residents must be able to bear weight to be transferred with a gait belt using a pivot transfer.
2. Review of Resident #245's quarterly MDS, dated [DATE], showed staff assessed the resident as:
-Moderate cognitive impairment;
-Independent for transfers and locomotion;
-Used a walker for mobility.
Review of the resident's care plan, updated 3/20/23, showed the following:
-On palliative care;
-Requires more assistance;
-Uses a wheelchair for mobility and transfers with assistance from one staff;
-Monitor for ambulation devices used properly.
Observation on 3/20/23 at 11:31 A.M., showed CNA A propelled the resident in his/her wheelchair from the nurses station to the resident's table in the dining room. The resident did not have footrests on his/her wheelchair. The resident raised his/her feet off the floor during the transport in his/her wheelchair.
Observation on 3/20/23 at 12:10 P.M., showed CNA A propelled the resident in his/her wheelchair from the resident's table out of the dining room to the nurses station. The resident did not have footrests on his/her wheelchair. The resident raised his/her feet off the floor during the transport.
During an interview on 3/23/23 at 11:44 A.M., CNA A said staff should not push a resident in a wheelchair without footrests for the safety of the resident.
3. Review of Resident #21's care plan, dated 11/4/22, showed the following:
-The resident was at risk for falls;
-The resident used a wheelchair most of the time;
-Staff were to instruct the resident on the use of the wheelchair, and teach the resident safety measures.
Review of the resident's quarterly MDS, dated [DATE], showed the following:
-Severely impaired cognition;
-Independent or oversight only with set-up for locomotion on and off the unit;
-Used a wheelchair.
Observations on 03/20/23, showed the following:
-At 11:29 A.M., CNA L pushed the resident in his/her wheelchair into the dining room without footrests on the wheelchair. The resident wore socks but did not wear shoes. His/Her feet slid on the floor intermittently;
-At 2:35 P.M., Certified Medication Technician (CMT) P pushed the resident out of the dining room without footrests on the resident's wheelchair. The resident's feet slid on the floor on and off during the transport.
During an interview on 3/23/23 at 1:10 P.M., CNA L said staff should not push residents in their wheelchairs without footrests as the resident's feet could get caught and the resident could flip out of the chair.
4. Review of Resident #17's quarterly MDS, dated [DATE], showed the following:
-Moderately impaired cognition;
-Required extensive assistance from one staff for transfers and walking;
-Used a wheelchair and walker for mobility.
Observation on 3/21/23 at 7:54 A.M., showed staff propelled the resident in his/her wheelchair out of the dining room. The resident did not have footrests on his/her wheelchair and his/her feet dragged on the floor. The resident intermittently raised his/her feet off the floor during the transport.
Observation on 3/21/23 at 8:08 A.M., showed staff propelled the resident in his/her wheelchair into the dining room. The resident did not have footrests on his/her wheelchair and his/her feet dragged on the floor. The resident intermittently raised his/her feet off the floor during the transport.
5. Review of Resident #29's quarterly MDS, dated [DATE], showed the following:
-Cognitively intact;
-Independent with transfers, ambulation, and locomotion;
-Did not use a walker or wheelchair.
Observation on 03/20/23 at 11:16 A.M., showed CNA A propelled the resident in his/her wheelchair from a room at the end of the hall to the dining room. The resident did not have footrests on his/her wheelchair. The resident held his/her feet in the air during the transport. His/Her feet hit the floor twice and slid along the floor on the way to the dining room.
6. Review of Resident #28's care plan, last reviewed 11/28/22, showed the following:
-The resident walks with a walker;
-He/She used a wheelchair for long distances and to be independent in the facility.
Review of the resident's annual MDS, dated [DATE], showed the following:
-Moderately impaired cognition;
-Independent with set up for locomotion on and off the unit;
-Required extensive physical assistance of one staff member for transfers and walking in room;
-Used a walker and a wheelchair.
Observation on 03/21/23 at 7:20 A.M., showed NA H propelled the resident in his/her wheelchair from his/her room at the end of the hall to the dining room. The resident did not have footrests on his/her wheelchair. The resident held his/her feet in the air during the transport.
7. During an interview on 3/23/23 at 11:25 A.M., CNA G said staff should not push a resident in a wheelchair without footrests on the chair. The resident's feet could get caught under the wheelchair.
During an interview on 3/23/23 at 12:54 P.M., Licensed Practical Nurse (LPN) K said the following:
-Staff should not push a resident in a wheelchair without footrests;
-The resident's feet might get caught underneath the wheelchair.
During an interview on 3/23/23 at 2:30 P.M., and 3/28/23 at 3:46 P.M., the Director of Nursing (DON) said the following:
-When transporting a resident in a wheelchair, the resident should lift up their feet or staff should place footrests on the wheelchair;
-If the resident's feet were dragging, then the resident should have footrests on the wheelchair.
During an interview on 3/28/23 at 3:46 P.M., the Administrator said the following:
-When transporting a resident in a wheelchair, the resident should lift up their feet or staff should place footrests on the wheelchair;
-If the resident's feet are dragging, then the resident should have footrests on the wheelchair.
MO212450
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to assess residents for the use of bed rails/assist bars...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to assess residents for the use of bed rails/assist bars prior to installation and quarterly thereafter; failed to document interventions attempted prior to the use of bed rails/assist bars; failed to complete a bed rail entrapment assessment; and failed to review the risks and benefits with the residents/resident representatives and obtain consent for the use of bed rails/assist bars prior to installation for one resident (Resident #20), in a review of 14 sampled residents, and for two additional residents (Residents #1 and #7). The facility census was 44.
Review of the facility's Proper Use of Side Rails Policy, revised December 2016, showed the following:
-The purposes of these guidelines are to ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints unless necessary to treat a resident's medical symptoms;
-Side rails are only permissible if they are used to treat a resident's medical symptoms or to assist with mobility and transfer of residents;
-An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. When used for mobility or transfer, an assessment will include a review of the resident's: (Bed mobility; ability to change positions, transfer to and from bed or chair, and to stand and toilet; risk of entrapment from the use of side rails; bed's dimensions are appropriate for the resident's size and weight);
-The use of side rails as an assistive device will be addressed in the resident care plan;
-Consent for using restrictive devices will be obtained from the resident or legal representative per facility protocol;
-Less restrictive interventions that will be incorporated in care planning include providing restorative care to enhance abilities to stand safely and to walk; providing a trapeze to increase be mobility; placing the bed lower to the floor and surrounding the bed with a soft mat; equipping the resident with a device that monitors attempts to arise; providing staff monitoring at night with periodic assisted toileting for residents attempting to arise to use the bathroom; furnishing visual and verbal reminders to use the call bell for residents who can comprehend this information);
-Documentation will indicate if less restrictive approaches are not successful, prior to considering the use of side rails;
-The risks and benefits of side rails will be considered for each resident;
-Consent for side rail use will be obtained from the resident or legal representative after presenting potential benefits and risks;
-Manufacturer instructions for the operation of side rails will be adhered to;
-The resident will be checked periodically for safety relative to side rail use;
-When side rail usage is appropriate, the facility will assess the space between the mattress and side rails to reduce the risk for entrapment (the amount of safe space may vary, depending on the type of bed and mattress being used);
-Facility staff, in conjunction with the attending physician, will assess and document the resident's risk for injury due to neurological disorders or other medical conditions.
Review of the Food and Drug Administration's Guide of Bed Safety, Bed Rails in Hospitals, Nursing Homes and Home Health Care: The Facts, revised April 2010, showed the following:
-Potential risks of bed rails may include strangling, suffocating, bodily injury or death when patients or part of their body are caught between rails or between the bed rails and mattress, more serious injuries from falls when patients climb over rails, skin bruising, cuts, and scrapes, feeling isolated or unnecessarily restricted, and preventing patients, who are able to get out of bed, from performing routine activities such as going to the bathroom or retrieving something from a closet;
-When bed rails are used, perform an on-going assessment of the patient's physical and mental status and closely monitor high-risk patients;
-Use a proper size mattress or mattress with raised foam edges to prevent patients from being trapped between the mattress and rail;
-Reduce the gaps between the mattress and side rails;
-A process that requires ongoing patient evaluation and monitoring will result in optimizing bed safety;
-Reassess the need for using bed rails on a frequent, regular basis.
1. Review of Resident #1's Face Sheet showed he/she was responsible for himself/herself.
Review of the resident's care plan, revised 5/25/22, showed the following:
-Use of bed cane (assist rail/bed rail) to increase activities of daily living (ADL) performance on getting out of bed;
-The device helped the resident sit himself/herself up to get out of bed;
-Monitor the appropriateness of the assistive device;
-Quarterly assessments.
Review of the resident's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, dated 12/21/22, showed the following:
-Cognitively intact;
-Required assistance from two or more staff for bed mobility;
-Required assistance from one staff to transfer;
-Used a walker and wheelchair for mobility.
Observation on 3/21/23 at 7:25 A.M., showed the following:
-The resident's bed had assist rails on both sides of the bed;
-Both assist rails were raised in the upright position.
Review of the resident's medical record showed no documentation of the interventions attempted prior to installation of the bed rails, a bed rail entrapment assessment, informed consent for use of the bed rails or quarterly assessments for bed rail use.
During an interview on 3/23/23 at 3:20 P.M., the resident said the following:
-He/She slid onto the floor when transferring from bed to wheelchair;
-He/She used the assist bar on the bed to help transfer from bed to wheelchair;
-He/She did not sign any consent forms for the use of the assist bar.
2. Review of Resident #7's care plan, revised 10/5/22, showed the following:
-One staff assist for transfers and ADLs;
-Ambulate with a walker and use a wheelchair.
-The resident's care plan did not address the use of a bed rail/assist bar.
Review of the resident's MDS, dated [DATE], showed the following:
-Cognitively intact;
-Staff setup help only for bed mobility;
-Independent with transfers;
-Used a walker and wheelchair for mobility.
Observation on 3/21/23 at 7:28 A.M., showed an assist rail was attached to the right side of the resident's bed. The assist rail was in the upright position.
Review of the resident's medical record showed no documentation of interventions attempted prior to installation of the bed rail/assist rail, a bed rail entrapment assessment, informed consent for use of the bed rails, care plan interventions or quarterly assessments for bed rail use.
During an interview on 3/21/23 at 12:20 P.M., the resident said the following:
-He/She did not remember staff talking to him/her about the assist rail on his/her bed. It has been on the bed since he/she moved to the facility last summer;
-He/She used the assist bar for repositioning when in bed.
3. Review Resident #20's care plan, dated 1/1/21, showed the following:
-The resident needed an assistive device for increased mobility while getting out of bed;
-The resident would be restraint free and use assistive devices that were appropriate for him/her through the next quarter;
-The resident used a transport pole to increase his/her activities of daily living (ADL) performance;
-Staff were to monitor the appropriateness of the assistive device and complete quarterly assessments.
Review of the resident's significant change MDS, dated [DATE], showed the resident required extensive assistance from one staff for bed mobility.
Observation on 3/20/23 at 10:30 A.M., showed the resident had one assist rail attached to his/her bed, which was in the upright position.
Review of the resident's medical record showed no documentation of interventions attempted prior to installation of the bed rails, a bed rail entrapment assessment, informed consent for use of the bed rails or quarterly assessments for bed rail use.
4. During an interview on 3/28/23 at 3:46 P.M., the Director of Nursing (DON) said the following:
-She expected staff to review the risks and benefits of bed rail/assist bars with the resident or responsible party;
-She expected staff to obtain an informed consent prior to installation or use of bed rails/assist bars;
-She expected there to be ongoing monitoring and supervision of bed rails/assist bars in use;
-She expected bed rails/assist bars to be identified in the resident's care plan.
During an interview on 3/28/23 at 3:46 P.M., the Administrator said the following:
-The facility should obtain informed consent prior to installing bed rails;
-Staff were expected to assess the residents for entrapment risk prior to installing the bed rails;
-A system should be in place to monitor bed rails when in use, and the bed rails should be identified in the resident care plans.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0728
(Tag F0728)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to ensure two nurse aides (NA H and NA B) completed a nurse aide training program within four months of their employment in the facility. The ...
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Based on interview and record review, the facility failed to ensure two nurse aides (NA H and NA B) completed a nurse aide training program within four months of their employment in the facility. The facility census was 44.
Review of the facility policy titled, Nurse Aide Qualifications and Training Requirements, revised August 2022, showed the following:
-Policy Statement: Nurse aides must undergo a state-approved training program;
-Nurse Aide is any individual providing nursing or nursing-related services to residents in a facility. This term may also include an individual who provides these services through an agency or under a contract with the facility, but is not a licensed health professional, a registered dietitian, or someone who volunteers to provide such services without pay;
-The facility will not employ any individual as a nurse aide for more than four months full-time, temporary, per diem, or otherwise, unless that individual is competent to provide designated nursing care and nursing related services; and
-That individual has completed a training program and competency evaluation program, or a competency evaluation program approved by the state; or
-That individual has been deemed competent as provided in §483. I 50(a) and (b) of the requirements of participation;
-Nursing assistants failing to successfully complete the required training program within the first four months of their date of employment may be terminated from employment or may be reassigned to non-nursing
related services.
1. Review of the facility Nurse Aide Training Log showed NA H's date of hire (for nursing) was 10/23/22. NA H enrolled in a nurse aide training program on 1/10/23.
Review of NA H's employee file showed no documentation NA H completed a nurse aide training program within four months of his/her hire date.
2. Review of the facility Nurse Aide Training Log showed NA B's date of hire was 10/3/22. NA B enrolled in a nurse aide training program on 1/10/23.
Review of NA B's employee file showed no documentation NA B completed a nurse aide training program within four months of his/her hire date.
3. During an interview on 3/30/23 at 10:30 A.M., the certified nurse assistant (CNA) instructor said there were CNA classes open for enrollment in October 2022 and November 2022.
During an interview on 3/30/23 at 10:15 A.M., the Administrator said the following:
-NA B was not certified yet. (NA B had not successfully completed the nurse aide training program);
-NA H was not certified yet. (NA H had not successfully completed the nurse aide training program);
-NA B and NA H were enrolled in the January 2023 CNA class;
-CNA classes were available before January 2023 but she didn't want to send the NAs to an earlier class in case they quit employment at the facility.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to develop and implement an antibiotic stewardship protocol/program and a system to monitor appropriate antibiotic use for residents. The faci...
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Based on interview and record review, the facility failed to develop and implement an antibiotic stewardship protocol/program and a system to monitor appropriate antibiotic use for residents. The facility census was 44.
Review of the facility's Antibiotic Stewardship-Review and Surveillance of Antibiotic Use and Outcomes Policy, revised December of 2016, showed the following:
-Antibiotic usage and outcome data will be collected and documented using a facility approved antibiotic surveillance tracking form;
-The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility wide antibiotic stewardship;
-As part of the antibiotic stewardship program, all clinical infections treated with antibiotics will undergo review by the infection preventionist (IP) or designee;
-The IP or designee will review antibiotic utilization as part of the antibiotic stewardship program and identify specific situations that are not consistent with the appropriate use of antibiotics;
-Therapy may require further review and possible changes if the organism is not susceptible to the antibiotic chosen, the organism is susceptible to a narrower spectrum antibiotic, therapy was ordered for prolonged surgical prophylaxis, or the therapy was started awaiting culture, but the culture results and clinical findings do not indicate the continued need for antibiotics;
-At the conclusion of the review, the provider will be notified of the review findings;
-All resident antibiotic regimens will be documented on the facility approved antibiotic surveillance tracking from. The information will include:
a. resident name and medical record number;
b. unit and room number;
c. date symptoms appeared;
d. name of antibiotic;
e. start date of antibiotic;
f. pathogen identified;
g. site of infection;
h. date of culture;
i. stop date;
j. total days of therapy;
k. outcome;
l. adverse events.
Review of the facility's Antibiotic Stewardship-Staff and Clinician Training and Roles Policy, revised December 2016, showed the following:
-The facility will educate and train staff and practitioners about the facility antibiotic stewardship program, including appropriate prescribing, monitoring, and surveillance of antibiotic use and outcomes;
-Director of Nursing (DON) and Infection Preventionist (IP): Administrative and management personnel with clinical oversight responsibilities will receive initial orientation and ongoing training on the facility's antibiotic stewardship program, how to use surveillance tools and monitor infection rates, antibiotic usage patterns and outcomes, how and when to gather data to present to the the infection prevention and control committee (IPCC) for scheduled meetings, and individual roles and responsibilities in maintaining antibiotic stewardship;
-The DON will monitoring resident antibiotic regimens, including reviewing clinical documentation supporting antibiotic orders and compliance with start/stop dates and/or days of therapy;
-The IP will audit and the DON will provide feedback to providers on antibiotic prescribing practices;
-The IP will monitor over time and report to the IPCC;
-The IP will obtain and the DON will provide to healthcare practitioners, educational resources and materials about antibiotic resistance and opportunities for improved antibiotic use;
-The IP and DON will participate in IPCC meetings on a regular basis.
1. Review of the facility's Infection Control Log for 12/1/22 through 12/31/22, showed the following:
-The facility identified ten infections and included the name of each resident, antibiotic ordered, and the start date;
-The infection control log did not include the onset date of symptoms for four of the ten infections listed;
-The infection control log did not include the stop dates of the antibiotics or the dates the infections were resolved for any of the ten infections listed.
Review of the facility's Infection Control Log for 1/1/23 through 1/31/23, showed the following:
-The facility identified eight infections and included the name of each resident, antibiotic ordered, and the start date;
-The infection control log did not include the stop dates of the antibiotics or the dates the infections were resolved for any of the eight infections listed.
Review of the list of antibiotics ordered for residents in the facility from 2/1/23 through 2/28/23, showed the following:
-The list included 20 residents who had orders for antibiotic medication during the month of February;
-The list did not include the onset date of symptoms;
-The list did not include the source of the infection for five of the 20 residents on the list;
-The list did not include the date the symptoms resolved for any of the 20 residents listed.
Review of the infection control tracking documentation provided by the facility showed there was no infection control tracking completed for March 2023.
During an interview on 3/22/23 at 4:17 P.M., the Director of Nurses (DON) said she was covering the antibiotic tracking since the IP left. The DON could not locate her IP certificate. For the last three months, she had pulled up the antibiotic reports, went through the urinary tract infections (UTIs), and made sure those infections met criteria for antibiotic use. She had not done any infection surveillance for March. She did not conduct real time monitoring but did a retrospective review. The charge nurses looked at the urinalysis culture and sensitivity results for appropriate antibiotic use but that was not documented.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to offer and vaccinate eligible residents with pneumococcal vaccines a...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to offer and vaccinate eligible residents with pneumococcal vaccines as indicated by the current Centers for Disease Control (CDC) guidelines, for four residents (Residents #5, #11, #17, #38), in a review of 14 sampled residents. The facility census was 44.
Review of the facility policy titled Pneumococcal Vaccine, revised August 2016, showed the following:
-Policy Statement: All residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections;
-Policy Interpretation and Implementation
1. Prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series and when indicated, will be offered the vaccine series within thirty (30) days of admission to facility unless medically contraindicated or the resident has already been vaccinated;
2. Assessments of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission if not conducted prior to admission;
3. Before receiving a pneumococcal vaccine the resident or legal representative shall receive information and education regarding the benefits and potential side effects of the pneumococcal vaccine. See current vaccine information statements at www.cdc.gov/vaccines/hep/vis/index.html for educational materials. Provision of such education shall be documented in the resident's medical record;
4. Pneumococcal vaccines will be administered to residents (unless medically contraindicated, already given or refused) per our facility's physician-approved pneumococcal vaccination protocol;
5. Residents/representatives have the right to refuse vaccination. If refused, appropriate entries will be documented in each resident's medical record indicating the date of the refusal of the pneumococcal vaccination;
6. For residents who receive the vaccines, the date of vaccination, lot number, expiration date, person administering and the site of vaccination will he documented in the resident's medical record;
7. Administration of the pneumococcal vaccines or revaccinations will be made in accordance with current CDC recommendations at the time of the vaccination.
Review of the CDC website for Pneumococcal Vaccine timing, https://www.cdc.gov/vaccines/vpd/pneumo/downloads/pneumo-vaccine-timing.pdf, updated 4/1/22, showed the following:
-CDC recommends pneumococcal vaccination for:
a. Adults [AGE] years old and older;
b. Adults 19 through [AGE] years old with certain underlying medical conditions or other risk factors: Alcoholism, cerebrospinal fluid leak, chronic heart/liver/lung disease, chronic renal failure, cigarette smoking, cochlear implant, congenital or acquired asplenia, congenital or acquired immunodeficiencies, diabetes, generalized malignancy, HIV infection, Hodgkin disease, latrogenic immunosuppression, leukemia, Lymphoma, multiple myeloma, nephrotic syndrome, sickle cell disease or other hemoglobinopathies, solid organ transplants.
-Pneumococcal vaccines available:
PCV13: 13-valent pneumococcal conjugate vaccine (Prevnar13®)
PCV15: 15-valent pneumococcal conjugate vaccine (Vaxneuvance (Trademark)
PCV20: 20-valent pneumococcal conjugate vaccine (Prevnar20®)
PPSV23: 23-valent pneumococcal polysaccharide vaccine (Pneumovax®)
-For those who have never received a pneumococcal vaccine or those with unknown vaccination history administer one dose of PCV15 or PCV20:
a. If PCV20 is used, their pneumococcal vaccinations are complete;
b. If PCV15 is used, follow with one dose of PPSV23. The recommended interval is at least 1 year. The minimum interval is 8 weeks and can be considered in adults with an immunocompromising condition, cochlear implant, or cerebrospinal fluid leak. Their pneumococcal vaccinations are complete;
-For those who previously received PPSV23 but who have not received any pneumococcal conjugate vaccine (e.g., PCV13, PCV15, PCV20) You may administer one dose of PCV15 or PCV20. Regardless of which vaccine is used (PCV15 or PCV20), The minimum interval is at least 1 year. Their pneumococcal vaccinations are complete.
1. Review of Resident' #38's face sheet, showed the following:
-He/She was admitted to the facility on [DATE];
-The resident was over age [AGE].
Review of the resident's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, completed by facility staff, dated 1/25/23, showed the following:
-The resident's pneumococcal vaccination was not up to date;
-A pneumococcal vaccination had not been offered.
Review of the resident's immunization record showed staff did not document they administered or offered any pneumococcal vaccine to the resident.
2. Review of Resident' #5's annual MDS, dated [DATE], showed the following:
-He/She was admitted to the facility on [DATE];
-The resident was over age [AGE];
-The resident's pneumococcal vaccination was up to date.
Review of the resident's preventative health record showed the following:
-PCV13 was administered in 2019;
-No documentation staff administered a PCV20 vaccine;
-No documentation staff administered a PPSV23 vaccine.
Review of the resident's facility medical record showed staff did not document they administered or offered any pneumococcal vaccine to the resident.
3. Review of Resident' #11's quarterly MDS, dated [DATE], showed the following:
-He/She was admitted to the facility on [DATE];
-The resident was over age [AGE];
-The resident's pneumococcal vaccination was not up to date;
-A pneumococcal vaccination had not been offered.
Review of the resident's immunization record showed staff did not document they administered or offered any pneumococcal vaccine to the resident.
4. Review of Resident' #17's quarterly MDS, dated [DATE], showed the following:
-He/She was admitted to the facility on [DATE];
-The resident was over age [AGE];
-The resident's pneumococcal vaccination was not up to date;
-A pneumococcal vaccination had not been offered.
Review of the resident's immunization record showed staff did not document they administered or offered any pneumococcal vaccine to the resident.
5. During an interview on 3/28/23, the Director of Nursing (DON) said the following:
-Residents over age [AGE] are expected to be offered the pneumococcal vaccination;
-She expected Prevnar 13 to be offered if the resident had not had both pneumococcal vaccinations;
-The facility does not have an infection preventionist that was tracking or offering the pneumococcal vaccination at this time.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0909
(Tag F0909)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to provide documentation to show staff inspected bed f...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to provide documentation to show staff inspected bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for one resident (Resident #20), in a review of 14 sampled residents, and for two additional residents (Residents #1 and #7). The facility census was 44.
Review of the facility's Proper Use of Side Rails Policy, revised December 2016, showed the following:
-An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. When used for mobility or transfer, an assessment will include a review of the risk of entrapment from the use of side rails and the bed's dimensions are appropriate for the resident's size and weight;
-The resident will be checked periodically for safety relative to side rail use;
-When side rail usage is appropriate, the facility will assess the space between the mattress and side rails to reduce the risk for entrapment (the amount of safe space may vary depending on the type of bed and mattress being used).
1. Review of Resident #1's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, dated 12/21/22, showed the following:
-Cognitively intact;
-Required two of more staff to assist with bed mobility.
Review of the resident's care plan, revised 5/25/22, showed the following:
-Use of bed cane (assist rail/bed rail) to increase activities of daily living (ADL) performance on getting out of bed;
-The device helps the resident sit himself/herself up to get out of bed;
-Monitor the appropriateness of the assistive device;
-Quarterly assessments.
Observation on 3/21/23 at 7:25 A.M., showed the following:
-Assist rails on both sides of the resident's bed;
-Both assist rails were raised in the upright position.
During an interview on 3/23/23 at 3:20 P.M., the resident said the following:
-He/She slid onto the floor when transferring from bed to wheelchair;
-The maintenance department placed the assist bar on his/her bed.
-He/She used the assist bar to help him/her transfer from bed to wheelchair.
Review of the resident's medical record showed no documentation staff completed an inspection of the resident's bed frame, mattress, and assist rails to identify areas of possible entrapment.
2. Review of Resident #7's MDS, dated [DATE], showed the following:
-Cognitively intact;
-Required setup help only for bed mobility.
Observation on 3/21/23 at 7:28 A.M., showed an assist rail attached to the right side of the resident's bed. The assist rail was in the upright position.
During an interview on 3/21/23 at 12:20 P.M., the resident said the following:
-The assist rails have been on his/her bed since he/she moved to the facility last summer;
-He/She used the assist rail for repositioning when in bed.
Review of the resident's medical record showed no documentation staff completed an inspection of the resident's bed frame, mattress, and assist rails to identify areas of possible entrapment.
3. Review Resident #20's care plan, dated 1/1/21, showed the following:
-The resident needed an assistive device for increased mobility while getting out of bed;
-The resident used a transport pole to increase his/her activities of daily living (ADL) performance;
-Staff were to monitor the appropriateness of the assistive device, and complete quarterly assessments.
Review of the resident's significant change MDS, dated [DATE], showed the resident required extensive assistance from one staff for bed mobility.
Observation on 3/20/23 at 10:30 A.M., showed the resident had one assist rail attached to his/her bed which was in the upright position.
Review of the resident's medical record showed no documentation staff completed an inspection of the resident's bed frame, mattress, and assist rails to identify areas of possible entrapment.
4. During an interview on 3/28/23 at 8:49 A.M., the Maintenance Director said the following:
-The Director of Nursing (DON) and/or Administrator notify him when to place a device on a bed;
-When he placed hand bars (assist rails) on a bed, he made sure the bed frame and mattress were compatible by looking at the fit of the mattress on the bed;
-He checked at the head and foot boards and along the sides of the bed making sure the mattress fit tight, and also checked for any bed maintenance issues;
-He checked beds on a random basis any time he was in a resident's room, and looked at the bed for any issues including hand bars (assist rails) if on the bed;
-He has the bed entrapment tool for handrails in his office, but did not use it because he did not think the assist rails were bed rails, or were a potential entrapment risk;
-He did not document when he routinely checked the beds.
During an interview on 3/28/23 at 3:46 P.M., the DON said the following:
-She expected staff to ensure correct use of an installed bed rail/assist bars;
-She expected bed rails/assist bars to be checked regularly for any maintenance issues and for this to be documented;
-She expected there to be ongoing monitoring and supervision of bed rails/assist bars in use;
-Entrapment zone assessments should be documented;
-Entrapment assessments were not done because the assist bars were not considered a bed rail.
During an interview on 3/28/23 at 3:46 P.M., the Administrator said the following:
-Staff were expected to assess the residents for entrapment risk prior to installing the bed rails;
-She expected staff to ensure correct installation of a bed assist device;
-Maintenance staff should inspect beds for proper installation and safety of the bed rail;
-A system should be in place to monitor bed rails when in use.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review, the facility failed to ensure sanitary practices in the kitchen. The census was 44.
1. Review of the policy, Ice Machines Cleaning and Maintenance ...
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Based on observation, interview, and record review, the facility failed to ensure sanitary practices in the kitchen. The census was 44.
1. Review of the policy, Ice Machines Cleaning and Maintenance Procedure, dated 12/7/20, showed ice and ice-making machines may be contaminated through improper handling of ice by patients and/or staff, improper storage of ice, poor cleaning or maintenance of associated equipment and ice handling equipment/implements. Ice from contaminated ice machines may result in adverse events for patients. These include colonization of microorganisms, blood stream infections, gastrointestinal illness, surgical site and skin infections, and respiratory infections including Legionnaires' disease.
Observation on 3/20/23 at 9:11 A.M., showed the ice machine in kitchen had white debris and white dried runs and deposits on the exterior. The interior of the ice machine had a buildup of white crusty debris and dark colored debris on the plastic above the accumulated ice.
Observation on 3/20/23 at 10:30 A.M., showed the front of the ice machine had a gray plastic vent on the exterior with a buildup of fuzzy debris.
During an interview on 3/21/23 at 11:02 A.M., the Maintenance Supervisor said there was no set cleaning schedule for the ice machine. The machine alerts staff if the machine needed sanitizing, and the vendor comes and professionally cleans it. Dietary staff are responsible for cleaning the exterior and the vent on the front as needed.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said maintenance staff cleaned the inside of the ice machine, and she was not sure how often this was done. The outside vent had to be taken apart to be cleaned, so maintenance cleaned the vent as well. Dietary staff wiped down the outside of the ice machine.
2. Review of the facility policy, Refrigerators and Freezers, revised November 2022, showed all food is appropriately dated to ensure proper rotation by expiration dates. Use by dates are completed with expiration dates on all prepared food in refrigerators. Supervisors are responsible for ensuring food items in pantry, refrigerators and freezers are not past use by or expiration dates.
Observation on 3/20/23 at 9:13 A.M., of the reach-in refrigerator, showed four individual cups of diced peaches covered with plastic wrap that were not dated.
Observation on 3/20/23 at 10:04 A.M., inside the walk-in cooler, showed a metal pan of chocolate ice cream mix dated 3/10, and a large bucket of vanilla ice cream mix dated the 13th (with no month listed).
Observation on 3/20/23 at 10:25 A.M., showed the lids on three spice containers (a container of onion powder, a container of seasoning salt and a container of garlic powder) were wide open. The containers were stored on a shelf and were not in use.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said the ice cream mix was good for five days. The date marked on a food item was the date it went into the refrigerator. The item was then good for three to five days, depending on what it was. The lids on the spice containers should be closed.
3. Observation on 3/20/23 at 9:14 A.M., showed two metal ceiling vents above the three-compartment sink had a buildup of rust/debris on the exterior louvers. Clean dishes lay beside the sink and below the vents drying.
During an interview on 3/21/23 at 11:02 A.M., the Maintenance Supervisor said maintenance staff were responsible for ensuring the ceiling vents were clean and free of debris. Staff checked the vents monthly. He was unsure when staff last cleaned the vents.
During interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said maintenance staff cleaned the ceiling vents but was not sure how often this was done.
4. Review of the facility policy, Cleaning Instructions: Hoods and Filters, dated 2020, showed hoods and filters will be cleaned regularly, at least once a month.
Observation on 3/20/23 at 9:18 A.M., showed the range hood protected the griddle, a six-burner stove and a convection oven. One side the range hood was equipped with four baffle filters. Theses filters had a buildup of yellow grease and dark colored fuzzy debris. Dark yellow drips and runs were visible on the fire suppression piping and nozzles. In addition, four baffle filters located on the back side of the hood, which protected the top and back side of the appliances, had a heavy buildup of dark yellow grease, thick black sludge and fuzzy debris.
Observation on 3/20/23 at 10:03 A.M., showed the vendor professionally cleaned the range hood on 11/2022 and cleaning was due 5/2023.
During an interview on 3/20/23 at 9:33 A.M., the Dietary Supervisor said maintenance staff were supposed to take the filters down and clean them weekly.
During an interview on 3/21/23 at 8:55 A.M., the Maintenance Supervisor said staff cleaned the filters biweekly. He thought that the filters on the backside of the range hood were not being cleaned or removed regularly or that possibly these filters were not removed when they were professionally cleaned last time.
5. Observation on 3/20/23 at 10:04 A.M., in the general storage room that housed the walk-in cooler and walk-in freezer, showed fuzzy debris on the fan shrouds inside the walk-in cooler.
During an interview on 3/21/23 at 11:02 A.M., the Maintenance Supervisor said the dietary staff were responsible for cleaning the fan shrouds in the walk-in cooler/freezer. He was unsure how often this was done.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said maintenance staff were responsible for cleaning the walk-in cooler fan shrouds but was not sure how often this was done.
6. Observation on 3/20/23 at 10:17 A.M., showed a staff member's beverage cup with lid and straw sat on the food preparation counter.
Observation on 3/20/23 at 10:31 A.M., showed white plastic beverage cups without lids or straws contained what appeared to be ice water and sat on the second shelf next to clean drinking glasses in the dish room.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said staff beverages can be in the food preparation areas on the back side of the hood by the small coffeepot or in the Dietary Supervisor's office. Staff drinks should be covered with a lid.
7. Observation on 3/20/23 at 10:18 A.M., showed the dish room measured approximately 12 feet wide by 12 feet long. The paint was peeling off of the concrete floor.
During an interview on 3/21/23 at 11:02 A.M., the Maintenance Supervisor said the dish room floor had been painted approximately four years ago. The floor got beat up by staff with carts going in and out. The floor probably needed to be re-painted.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said staff mopped and swept the dish room floor every shift. The floor hadn't been painted in a while.
8. Observation on 3/20/23 at 10:26 A.M., showed a small skillet on the cooktop had a heavy buildup of black carbon on the inside of the skillet. A large cast iron skillet sat drying on the three-compartment sink area and had a heavy buildup of black carbon on the bottom of the pan.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said she was unaware some skillets had a heavy buildup of black carbon on them.
9. Review of the facility policy, Food Preparation and Service, revised April 2019, showed food preparation staff adhere to proper hygiene and sanitary practices to prevent the spread of foodborne illness.
Review of the facility policy, Preventing Foodborne Illness-Employee Hygiene and Sanitary Practices, revised November 2022, showed gloves are considered single-use items and must be discarded after completing the task for which they are used. Gloves are removed, hands are washed and gloves are replaced. The use of disposable gloves does not substitute for proper handwashing.
Observation on 3/20/23 at 11:08 A.M., showed Dietary Staff M washed his/her hands and turned off the faucet with his/her clean hands, then grabbed paper towels to dry his/her hands. He/She then placed a plate of cheesecake on the hall tray cart and left the kitchen with the cart to deliver hall trays.
Observation on 3/20/23 at 11:20 A.M., showed Dietary [NAME] O wore gloves and touched his/her face mask. He/She removed his/her gloves and put on a new pair of gloves. He/She did not wash his/her hands in between changing from dirty gloves to clean gloves. Dietary [NAME] O continued to prepare lunch trays.
Observation on 3/20/23 at 11:25 A.M., showed Dietary Staff N washed his/her hands and then turned off the faucets with his/her clean hands. He/She then prepared a salad for a resident.
During an interview on 3/21/23 at 12:32 P.M., the Dietary Supervisor said staff should wash their hands, then turn off the faucets with paper towels. Staff should not turn off the faucet with their clean hands. Staff should wash their hands in between changing dirty and clean gloves. She had some newer staff members that probably need to be re-educated on handwashing.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement policies and procedures for the...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to develop and implement policies and procedures for the inspection, testing, and maintenance of the facility water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD), and failed to perform detection and surveillance of possible cases of LD. The facility failed to ensure staff washed their hands and changed soiled gloves after direct resident contact and when indicated by facility policy to prevent the spread of infection during personal care for one resident (Resident #38 ) and during medication administration for four residents (Residents #31, #38, #5, and #13), in a review of 14 sampled residents, and for two additional residents (Residents #32 and #26). The facility census was 44.
Review of the Centers for Medicare and Medicaid Services (CMS) Survey and Certification (S&C) letter 17-30, dated 06/02/17 and revised on 06/09/17, showed the following:
-The bacterium Legionella can cause a serious type of pneumonia called LD in persons at risk. Those at risk include persons who are at least [AGE] years old, smokers, or those with underlying medical conditions such as chronic lung disease or immunosuppression. Outbreaks have been linked to poorly maintained water systems in buildings with large or complex water systems including hospitals and long-term care facilities. Transmission can occur via aerosols from devices such as shower heads, cooking towers, hot tubs, and decorative fountains;
-Facilities must develop and adhere to policies and procedures that inhibit microbial growth in building water systems that reduce the risk of growth and spread of Legionella and other opportunistic pathogens in water;
-CMS expects Medicare certified healthcare facilities to have water management policies and procedures to reduce the risk of growth and spread of Legionella and other opportunistic pathogens in building water systems. An industry standard calling for the development and implementation of water management programs in large or complex building water systems to reduce the risk of legionellosis was published in 2015 by American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE). In 2016, the CDC and its partners developed a toolkit to facilitate implementation of this ASHRAE Standard(https://www.cdc.gov/legionella/maintenance/wmp-toolkit.html). Environmental, clinical, and epidemiological considerations for healthcare facilities are described in this toolkit;
-Surveyors will review policies, procedures, and reports documenting water management implementation results to verify that facilities:
-Conduct a facility risk assessment to identify where Legionella and other opportunistic waterborne pathogens (e.g. Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, nontuberculous mycobacteria, and fungi) could grow and spread in the facility water system;
-Implement a water management program that considers the ASHRAE industry standard and the CDC toolkit, and includes control measures such as physical controls, temperature management, disinfectant level control, visual inspections, and environmental testing for pathogens;
-Specify testing protocols and acceptable ranges for control measures, and document the results of testing and corrective actions taken when control limits are not maintained.
Review of the facility's policy Legionella Water Management Program, revised September 2022, showed the following:
-Facility is committed to the prevention, detection and control of water-borne contaminants, including Legionella;
-As part of the infection prevention and control program, our facility has a water management program which is overseen by the water management team;
-Water management team consist of at least the following personnel: Infection Preventionist (IP), Administrator, Medical director, Director of Maintenance, and Director of Environmental services;
-The purpose of the water management program are to identify areas in the water system where Legionella bacteria can grow and spread and to reduce the risk of Legionnaire's disease;
-The water management program used by the facility is based on the Centers for Disease Control and Prevention and ASHRAE recommendations for developing a Legionella water management program;
-The water management program includes the following elements:
a. An interdisciplinary water management team;
b. Detailed description and diagram of the water system in the facility including: Receiving, cold water distribution, heating, hot water distribution and waste;
c. Identification of areas in the water system that could encourage the growth and spread of Legionella or other waterborne bacteria including: Storage tanks, water heaters, filters, aerators, showerheads and hoses, misters, atomizers, air washers, and humidifiers, hot tubs, fountains, and medical devises such as CPAP machines and hydrotherapy equipment, etc.;
-If Legionella is detected in one or more residents, the IP will:
a. Initiate active surveillance for Legionnaire's Diseases;
b. Notify the water management team;
c. Notify the local health department, and
d. Notify the administrator and the director of nursing services.
Review of the facility's Legionella Surveillance and Detection policy, revised September 2022, showed the following:
-Facility is committed to the prevention, detection and control of water-borne contaminants, including Legionella. Legionnaire's disease is included as part of our infection surveillance activities;
-Legionella can grown in parts of building water systems that are continually wet, and certain devices can spread contaminated water droplets via aerosolization;
-Transmission from these water systems to humans occurs when the water is aerosolized;
-As part of the infection prevention and control program, all cases of pneumonia that are diagnosed in residents greater than 48 hours after admission are investigated for possible Legionnaire's disease;
-Clinical staff are trained on the following signs and symptoms associated with pneumonia and Legionnaire's: Cough, shortness of breath, fever, muscle aces, headache, diarrhea, nausea, and confusion associated with Legionnaire's disease;
-Risk factors for developing Legionnaire's Disease include: greater than [AGE] years of age, smoking, chronic lung disease, immune system disorders, systemic malignancy, and underlying illness such as diabetes, kidney failure or liver failure;
-If pneumonia or Legionnaire's disease is suspected, the nurse will notify the physician;
-Residents who have signs and symptoms of pneumonia may be placed on transmission based precautions;
-Diagnosis of Legionnaire's disease is based on a [NAME] of lower respiratory secretions and urinary antigen testing;
-Depending on severity of illness a hospital transfer may be initiated.
Review of the Centers for Disease Control and Prevention Legionella Environmental Assessment Form, undated, showed Legionella generally grow well between 77 degrees Fahrenheit (F) and 113 degrees F. The optimal growth range for Legionella is between 85 degrees F and 108 degrees F. Growth slows between 113 degrees F and 120 degrees F, and Legionella begin to die above 120 degrees F. Growth also slows between 68 degrees F and 77 degrees F, and Legionella become dormant below 68 degrees F.
1. Review of the facility's Infection Control Log, dated 12/1/22-12/31/22, showed Resident #36 developed pneumonia on 12/2/22. The infection control log and the resident's medical record did not contain any testing for Legionella.
Review of the facility's Infection Control Log, dated 2/1/23-2/28/23, showed Resident #13 developed pneumonia on 2/8/23. The infection control log and the resident's medical record did not contain any testing for Legionella.
The facility did not have an infection control log for March 2023 at this time.
Observation on 3/23/23 at 12:02 P.M.-12:15 P.M., showed the following:
-In occupied room [ROOM NUMBER], the temperature of the hot water was 110 degrees F
-In occupied room [ROOM NUMBER], the temperature of the hot water was 108 degrees F
-In occupied room [ROOM NUMBER], the temperature of the hot water was 106 degrees F.
During an interview on 3/23/23 at 10:31 A.M., the Maintenance Supervisor said the following:
-He checked the water temperature in every room once a month to ensure hot water temperatures were between 105 and 120 degrees F;
-He has not reviewed the ASHRAE recommendations;
-There was not a facility water management team;
-The facility has not done a diagram of the water system (water map), or identified areas in the water system that encourage growth and spread of Legionella;
-He only tested the temperatures of the hot water; he did not check cold water temperatures;
-He did not check for biofilm, sediment or scaling other that outer faucets that needed cleaning;
-He only knew to check the hot water temperature; parameters were between 105 and 120 degrees F, no other parameters had been set.
During an interview on 3/23/23 at 11:43 A.M., the Director of Nursing/Infection Preventionist said the facility did not monitor for legionellosis in residents with pneumonia. She did not know if there was a facility water management team.
During an interview on 3/23/23 at 4:05 P.M., the Administrator said the following:
-The facility ensured hot water temperatures were between 105 degrees F-120 degrees F once a month, but did not check any other parts of the water system;
-The facility had not reviewed ASHRAE guidelines.
-There was no process in place to ensure there was no sediment or biofilm in the water system or appropriate chlorine levels, there was no water flow map, or a policy with corrective actions if there was an issue, other than to adjust the water heaters if hot water temperature was below 105 degrees F.
Record review showed the facility did not follow their policies when they did not have a water flow map, did not have a water management committee or team to establish standards, was not aware of ASHRAE standards and did not test residents with pneumonia for Legionella.
2. Review of the facility policy, Handwashing/Hand Hygiene, last revised 8/2019, showed the following:
-The facility considers hand hygiene the primary means to prevent the spread of infections;
-All personnel shall be trained and regularly in-serviced on the importance of hand hygiene in preventing the transmission of healthcare-associated infections;
-All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents and visitors;
-Hand hygiene products and supplies (sinks, soap, towels, alcohol-based hand rub, etc.) shall be readily accessible and convenient for staff use to encourage compliance with hand hygiene policies;
-Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations:
-When hands are visibly soiled;
-After contact with a resident with infectious diarrhea;
-Use an alcohol-based hand rub containing at least 62% alcohol; or alternatively, soap and water for the following situations:
-Before and after direct contact with residents;
-Before preparing or handling medications;
-Before performing any non-surgical invasive procedures;
-Before moving from a contaminated body site to a clean body site during resident care;
-After contact with a resident's intact skin;
-After contact with blood or bodily fluids;
-After removing gloves;
-The use of gloves does not replace handwashing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections.
Review of the Infection Control Guidelines for Long Term Care Facilities (Section 3.0 Body Substance Precautions) showed dirty gloves are worse than dirty hands because micro-organisms adhere to the surface of a glove easier than to the skin of your hands. Hand washing remains the single most effective means of preventing disease transmission. Wash hands whenever they are soiled with body substance and when each resident's care is completed.
3. Review of Resident #38's care plan, dated 4/18/22, showed the following:
-Required assistance with activities of daily living (ADLs);
-The resident was incontinent. Provide pericare after each episode;
-Required assist of one to two for pericare and transfers.
Review of the resident's significant change Minimum Data Set (MDS), a federally mandated assessment instrument, completed by facility staff, dated 1/10/23, showed the following:
-Totally dependent on two staff for transfers;
-Required limited assistance from one staff for bed mobility;
-Occasionally incontinent of bladder;
-Totally dependent on one staff for personal hygiene.
Observation on 3/21/23 at 6:25 A.M., showed the following:
-The resident lay on his/her back in the bed;
-Certified Nurse Aide (CNA) Q and Nurse Assistant (NA) D were in the room and wore gloves as they prepared to perform incontinence care for the resident;
-CNA Q unfastened the resident's urine soiled incontinence brief and pulled it downward. He/She sprayed incontinent cleanser on wipes and cleansed the resident's frontal area;
-NA B rolled the resident to his/her side;
-With urine soiled gloves CNA Q pulled clean wipes from the package and cleansed the resident's backside;
-CNA Q, without removing his/her gloves or washing his/her hands, applied silicone barrier cream to the resident's exposed buttocks with the same gloves. He/She removed his/her gloves, and without washing hands, placed a pillow under the resident's hip area.
During interview on 4/6/23 at 3:53 P.M., CNA Q said the following:
-He/She should wash his/her hands before, during, and after resident care;
-He/She should change his/her gloves once they were contaminated and should remove his/her gloves after providing perineal care;
-He/She should wash his/her hands after he/she removed his/her gloves;
-He/She should not touch clean items with soiled hands/gloves.
4. Review of Resident #31's Physician Order Sheet (POS), dated March 2023, showed the resident was to receive the following medications between 6:00 A.M. and 10:00 A.M.:
-Amlodapine Besylate (a medication to treat high blood pressure hypertension) 5 milligrams (mg);
-Vitamin B-12 (supplement) 1000 micrograms (mcg);
-Ferosul (supplement) 325 mg;
-Hydrochlorathiazide (a medication to treat high blood pressure) 25 mg;
-Losartin-Postassium (supplement) 50 mg;
-Memantine HCL (a medication to treat Alzheimer's disease) 10 mg;
-Metoprolol Succinate Exented Release (ER) (a medication to treat high blood pressure) 100 mg;
-Vitamin D3 50 mcg (supplement);
-Zinc Sulfate (supplement) 220 mg.
Observations on 3/21/23 at 8:00 A.M., showed the following:
-Certified Medication Technician (CMT) P stood in the medication room and without washing/sanitizing hands, touched the computer keyboard, opened the medication cart and pulled bubble packs for the resident from the cart and prepared the resident's medications which were due between 6:00 A.M. and 10:00 A.M., by popping the medications from the bubble pack into a medication cup; CMT P did not use an alcohol-based hand rub or wash hands with soap and water before preparing or handling medications as the facility policy instructed;
-CMT P walked to the resident's room, handed the medication cup and a glass of water to the resident, observed the resident take the medications, took the medication cup and glass from the resident and threw them in the trash. CMT P exited the room. He/She did not wash or sanitize his/her hands. CMT P walked back to the medication room, used his/her keys to open the door and re-entered the medication room.
5. Review of Resident #38's POS, dated 3/2023, showed the resident was to receive the following medications between 6:00 A.M. and 10:00 A.M.:
-Calcium (supplement) 600 mg plus D3, 20 mcg;
-Divalproex sodium (anti-convulsant) Delayed Release (DR) 250 mg;
-Megestrol acetate (appetite stimulant) 20 mg, two tabs;
-Namzaric (a medication to treat Alzheimer's disease) 28-10 mg;
-Potassium chloride (supplement) ER 10 milliequivilants (meq);
-Seroquel fumar (an anti-psychotic medication) 25 mg, one half tab;
-Zoloft HCL (antidepressant) 50 mg;
-House shake (supplement) 120 cubic centimeters (cc) with meals.
Observations on 3/21/23 at 8:13 A.M., showed after providing Resident #31 with his/her medications and without washing/sanitizing his/her hands, CMT P opened the medication cart, removed Resident #38's medication bubble packs from the cart, and closed the drawer. Without washing or sanitizing his/her hands, CMT P crushed and placed the resident's 6:00 A.M. to 10:00 A.M. medications in a palatable substance, poured the house supplement into a glass, scrolled the electronic medication administration record (e-mar), carried the medication cup and glass out of the medication room, closed the door behind him/her and walked to the resident who sat in his/her wheelchair near the nursing desk. CMT P administered the medication to the resident with a spoon. The resident took a small sip of shake. The CMT re-entered the medication room with the glass of supplement and sat it on the medication cart. CMT P retrieved a glass of water, carried it to the resident where the resident took a drink of water. The CMT returned to the medication room and threw the medication cup and water glass away. He/She did not wash/sanitize his/her hands.
During interview on 3/23/23 at 1:15 P.M., CMT P said he/she should wash his/her hands before preparing resident's medications, when removing gloves and before and after spoon feeding a resident.
6. Review of Resident #32's POS, dated 3/2023, showed the resident's medications included Ativan (anti-anxiety medication) 0.5 mg, one half tab.
Observation on 3/23/23 at 11:25 A.M. showed Licensed Practical Nurse (LPN) K, without washing/sanitizing hands, prepared the resident's medication, and carried the medication cup and glass of water to the resident who sat in the dining room. He/She gave the resident the medication and water cup to administer the medication, walked back to the medication room, opened the door and unlocked the medication cart. LPN K did not wash or sanitize his/her hands after providing the resident his/her medications.
7. Review of Resident #26's POS dated 3/2023 showed the resident's medications included Gabapentin (nerve pain) 300 mg.
Observations on 3/23/23 at 11:29 A.M., after providing Resident #32 with his/her medications, LPN K did not wash or sanitize his/her hands and prepared Resident #26's medication in the medication room. He/She carried and administered the resident's medication to the resident in the dining room. He/She returned to the medication room, opened the door, unlocked the medication cart and did not wash/sanitize his/her hands.
8. Review of Resident #5's POS, dated 3/2023, showed the resident was to receive the following medications between 11:00 A.M. to 3:00 P.M.:
-Gabapentin 300 mg;
-Oxycodone-Aceteminophen (pain) 10-325 mg.
Observations on 3/23/23 at 11:34 A.M., after providing Resident #26's his/her medications, LPN K did not wash or sanitize his/her hands, and prepared Resident #5's medications. LPN K carried the medication cup and glass of water to the resident who sat in the dining room. He/She administered the medications to the resident and returned to the medication room, opened the door, and unlocked the medication cart. LPN K did not wash/sanitize his/her hands.
9. Review of Resident #13's POS, dated 3/2023, showed the following:
-Carbidopa-Levodopa (a medication to treat Parkinson's disease) 25-100 mg;
-Phosphorus-Sodium-Potassium (supplement) 280-160-250 mg (two packets), dissolve in water.
Observations on 3/23/23 at 11:39 A.M., showed after providing Resident #5 with his/her medications, LPN K did not wash or sanitize his/her hands, and prepared Resident #13's 11:00 A.M. to 3:00 P.M. medications. LPN K carried the medication cup and glass of water to the resident who sat in the dining room. He/She administered the medications to the resident, returned to the medication room, and opened the door. LPN K did not wash/sanitize his/her hands.
During interview on 4/7/23 at 12:11 P.M., LPN K said the following:
-When passing medications, staff would not need to sanitize or wash their hands unless the staff touched the resident or their medication;
-It would not matter if staff touched doorknobs, keys or the medication cart drawer, as long as they did not touch the resident or the medication.
During interview on 3/28/23 at 3:46 P.M., the DON said the following:
-Staff should wash their hands upon entering a room, between cares, before touching clean items and when they remove their gloves;
-Staff could also use hand sanitizer;
-She did not expect staff to wash/sanitize hands when passing medications, entering in and out of resident rooms if they did not touch anything.
MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0582
(Tag F0582)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to give appropriate Centers for Medicare and Medicaid Services (CMS) Sk...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to give appropriate Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) (CMS-10055) and the CMS Notice of Medicare Non-Coverage (NOMNC) (CMS-10123) in writing to two residents of three sampled residents(Residents #4 and #17), or the resident's representatives, when the facility initiated discharge from Medicare Part A Services when benefit days were not exhausted. The facility census was 44.
During an interview on 3/22/23 at 4:45 P.M., the Administrator (ADM) said the facility does not have a policy for SNF ABN CMS-10055 and the CMS NOMNC CMS-10123 forms.
1. Review of Resident #4's entry tracking Minimum Data Set (MDS), dated [DATE], showed the resident was admitted to the facility on [DATE].
Review of the SNF Beneficiary Protection Notification Review form completed by the facility showed the facility documented:
-Medicare part A Skilled Services started 1/30/23;
-Last covered day of Part A Service 3/1/23;
-The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted; the resident remained in the facility.
Review of the resident's Part A (Medicare) Discharge MDS, dated [DATE], showed the resident's last covered day was 2/28/23. (Discrepancy between MDS and SNF Beneficiary Protection Notification Review form).
Review of the resident's ABN CMS-10055 form, dated 2/23/23, showed the following:
-Last day of therapy 2/28/23;
-Begin paying out of pocket for therapy beginning on 3/1/23;
-On 2/23/23 notified resident representative who manages care, as well as second family member, that the resident will be discharged from Medicare part A services and begin private pay on 3/1/23; staff did not document how the notification was provided;
-The form was not signed that it was received nor any documentation the resident or resident representative received the form.
Review of the resident's NOMNC CMS-10123 form, dated 2/23/23, showed the following:
-Last day of therapy 2/28/23;
-Begin paying out of pocket for therapy beginning on 3/1/23;
-On 2/23/23 notified resident representative who manages care, as well as second family member, that the resident will be discharged from Medicare part A services and begin private pay on 3/1/23. Staff did not document how the notification was provided;
-The form was not signed that it was received nor was there any documentation the resident or resident representative received the form.
2. Review of Resident #17's entry tracking MDS, dated [DATE], showed the resident returned to the facility on [DATE].
Review of the SNF Beneficiary Protection Notification Review form completed by the facility showed the facility documented:
-Medicare Part A Skilled Services started 10/21/22;
-Last covered day of Part A Service 11/29/22;
-The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted; the resident remained in the facility.
Review of the resident's Part A Discharge MDS, dated [DATE], showed the resident's last covered day was 11/28/22. (Discrepancy between MDS and SNF Beneficiary Protection Notification Review form).
Review of the resident's ABN CMS-10055 form, dated 11/16/22, showed the following:
-Last day of therapy 11/22/23;
-Begin paying out of pocket for therapy beginning on 11/23/22;
-On 11/16/22 notified the resident representative that resident will be discharged from Medicare Part A services and begin private pay on 11/23/22; staff did not document how the notification was provided;
-The form was not signed that it was received nor any documentation the resident or resident representative received the form. The resident MDS submitted to CMS said the resident's last covered day was 11/28/22, but the information given to the resident's representative per facility documentation showed the last covered day was 11/23/22.
Review of the resident's NOMNC CMS-10123 form, dated 11/16/22, showed the following:
-Last day of therapy 11/22/23;
-Begin paying out of pocket for therapy beginning on 11/23/22;
-On 11/16/22, notified resident representative that resident will be discharged from Medicare Part A services and begin private pay on 11/23/22; staff did not document how the notification was provided;
-The form was not signed that it was received nor was there any documentation the resident or resident representative received the form. The resident's MDS submitted to CMS said the resident's last covered day was 11/28/22, but the information given to the resident's representative per facility documentation showed the last covered day was 11/23/22.
3. During an interview on 3/22/23 at 3:34 P.M., the Social Service Director (SSD) said the following:
-She completes the ABN and NOMNC forms, and was responsible to inform the resident/resident representative when residents' Medicare Part A services are ending;
-When she was trained she was told she did not have to give a copy of the forms to the resident or resident representative;
-She thought if the resident representative does not come in often, she could just call them and let them know the resident was coming off Med A services;
-She does not mail, fax, or email a copy of the notices;
-The forms have not been sent to to the family member/resident representative for signature;
-The forms should have the correct date when Medicare Part A is ending, and she was not sure why her dates did not match the MDS.
During an interview on 3/22/23 at 4:45 P.M., the Administrator said the resident or resident representative should receive the written copy of the ABN and NOMNC when the resident comes off of Med A services. The last covered date should match on the notices and the MDS submitted to CMS.
MINOR
(B)
Minor Issue - procedural, no safety impact
Transfer Notice
(Tag F0623)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a written notice of transfer/discharge to the resident and/...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a written notice of transfer/discharge to the resident and/or resident representative when two of 14 sampled residents (Residents #13 and #17) and one additional sampled resident (Resident #18), were transferred to the hospital. The facility did not provide any written documentation to the resident or resident representative of the reason and date for the transfer/discharge, where the resident was to be transferred/discharged , ombudsman contact information, information on how to appeal a transfer/discharge, and how to contact the mental health advocacy group for resident with intellectual disabilities or mental illness. The facility census was 44.
During an interview on 3/28/23 at 3:45 P.M., the Director of Nursing (DON) said the facility did not have a written policy for providing written notice upon transfer/discharge. There was no written document for the resident/resident representative with the reason for transfer/discharge, the effective date of transfer/discharge, where the resident is being transferred or discharged , ombudsman contact information, how to appeal a transfer/discharge, or mental health advocacy contact information.
1. Review of Resident #13's Face Sheet showed the resident was admitted to the facility on [DATE]. Diagnoses include Parkinson's Disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), Raynauds (spasms in extremities worsens with cold restricting blood flow causing numbness, and pain), and Corticobasal degeneration (nerve cells controlling movement degenerate). Resident has an emergency contact, but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 11/1/22, showed the following:
-Resident was unresponsive;
-Blood pressure 76/50 (normal range 120/80 millimeter of mercury (mm Hg) and 90/60 mm Hg), pulse 37 (normal range 60-100), and oxygen saturation 89% (normal >90%);
-Called 911 for emergency transfer to the hospital;
-Notified family member.
Review of the resident's nurses notes, dated 11/2/22, showed the resident returned to the facility.
Review of the resident's nurses notes, dated 2/1/23, showed the resident was lethargic and had respiratory symptoms. Physician ordered the resident to be evaluated at the hospital, staff called 911.
Review of the resident's nurses notes, dated 2/8/23, showed the resident returned to the facility.
Review of the resident's medical record showed no evidence of written transfer notice for the emergency transfers on 11/1/22 and 2/1/23.
2. Review of Resident #17's face sheet showed the resident was admitted to the facility on [DATE]. Diagnoses include dementia, chronic kidney disease, chronic obstructive pulmonary (respiratory) disease, congestive heart failure. Resident has an emergency contact, but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 12/3/22, showed the following:
-Resident said he/she does not feel right;
-Bleeding from wounds on arms;
-Blood pressure 76/49, and pulse 70;
-Physician ordered emergency transfer to the emergency room;
-Resident admitted to critical care unit, diagnosis of sepsis (infection in blood), hypotension (low blood pressure), acute kidney failure, and infection with antibiotic resistant bacteria.
Review of the resident's nurses notes, dated 12/15/22, showed the resident returned to the facility.
Review of the resident's nurses notes, dated 2/17/23, showed the resident had increased confusion and decreased urinary output. The physician ordered for the resident to be transferred to the hospital.
Review of the resident's nurses notes, dated 2/21/23, showed the resident returned from the hospital with a diagnosis of urinary tract infection.
Review of the resident's medical record showed no evidence of written transfer notice for the emergency transfers on 12/3/22 and 2/17/23.
3. Review of Resident #18's face sheet, showed the resident admitted to the facility on [DATE]. The resident's diagnosis include congestive heart failure, and a history of coronary (artery of heart) bypass. Resident has an emergency contact, but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 3/15/23, showed the following:
-Resident complained of nausea and just not feeling right;
-Resident stated he/she had been experiencing nausea the entire day and it just was
not going away.;
-Pulse palpated and noted tachy (fast);
-Blood pressure 149/75, pulse 114;
-Irregular heartbeat was noted;
-Physician's request, resident is to be sent to the hospital for evaluation.
-Resident admitted to the hospital.
Review of the resident's nurses notes, dated 3/20/23, showed the resident returned from the hospital.
Review of the resident's medical record showed no evidence of written transfer notice for the emergency transfer on 3/15/23.
4. During an interview on 3/21/23 at 2:00 P.M., the Social Service Director said the facility does not have a written transfer notice to give the resident or resident representative when residents transfer from the facility. She did not know the facility is required to send a transfer/discharge notice for all facility initiated transfers/discharges.
During an interview on 3/22/23 at 3:45 P.M., the Administrator said the facility does not have a written transfer/discharge notice for residents or resident representatives at this time. She did not know the facility is required to send a transfer/discharge notice for all facility initiated transfers/discharges.
MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0625
(Tag F0625)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a written notice of bed hold policy to the resident and/or ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a written notice of bed hold policy to the resident and/or resident representative for two of 14 sampled residents (Residents #13, and #17) and one additional resident (Resident #18), when they were transferred to the hospital. The facility census was 44.
1. Review of Resident #13's Face Sheet showed the resident was admitted to the facility on [DATE]. Diagnoses include Parkinson's Disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), Raynauds' (spasms in extremities worsens with cold restricting blood flow causing numbness, and pain), Corticobasal degeneration (nerve cells controlling movement degenerate). Resident has an emergency contact, but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 11/1/22, showed the following:
-Resident was unresponsive;
-Blood pressure 76/50 (normal range 120/80 millimeter of mercury (mm Hg) and 90/60 mm Hg), pulse 37 (normal range 60-100), and oxygen saturation 89% (normal >90%);
-Called 911 for emergency transfer to the hospital;
-Notified family member.
Review of the resident's nurses notes, dated 11/2/22, showed the resident returned to the facility.
Review of the resident's nurses notes, dated 2/1/23, showed the resident was lethargic and had respiratory symptoms. Physician ordered the resident to be evaluated at the hospital, staff called 911.
Review of the resident's nurses notes, dated 2/8/23, showed the resident returned to the facility.
Review of the resident's medical record showed no documentation the facility provided the resident or his/her representative with a bed hold policy when the resident was transferred to the hospital on [DATE] and 2/1/23.
2. Review of Resident #17's face sheet showed the resident was admitted to the facility on [DATE]. Diagnoses include dementia, chronic kidney disease, chronic obstructive pulmonary (respiratory) disease, congestive heart failure. Resident has an emergency contact but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 12/3/22, showed the following:
-Resident said he/she does not feel right;
-Bleeding from wounds on arms;
-Blood pressure 76/49, and pulse 70;
-Physician ordered emergency transfer to the emergency room;
-Resident admitted to critical care unit, diagnosis of sepsis (infection in blood), hypotension (low blood pressure), acute kidney failure and infection with antibiotic resistant bacteria.
Review of the resident's nurses notes, dated 12/15/22, showed the resident returned to the facility.
Review of the resident's nurses notes, dated 2/17/23, showed the resident had increased confusion and decreased urinary output. The physician ordered for the resident to be transferred to the hospital.
Review of the resident's nurses notes, dated 2/21/23, showed the resident returned from the hospital with a diagnosis of urinary tract infection.
Review of the resident's medical record showed no documentation the facility provided the resident or his/her representative with a bed hold policy when the resident was transferred to the hospital on [DATE] and 2/17/23.
3. Review of Resident #18's face sheet, showed the resident was admitted to the facility on [DATE]. The resident's diagnoses include congestive heart failure, and a history of coronary (artery of heart) bypass. Resident has an emergency contact, but no guardian or power of attorney listed.
Review of the resident's nurses notes, dated 3/15/23, showed the following:
-Resident complained of nausea and just not feeling right;
-Resident said he/she had been experiencing nausea the entire day and it just was not going away;
-Pulse palpated and noted tachy (fast);
-Blood pressure 149/75, pulse 114;
-Irregular heartbeat noted;
-Physicians request, resident is to be sent to the hospital for evaluation.
-Resident admitted to the hospital.
Review of the resident's nurses notes, dated 3/20/23, showed the resident returned from the hospital.
Review of the resident's medical record showed no documentation the facility provided the resident or his/her representative with a bed hold policy when the resident was transferred to the hospital on 3/15/23.
4. During an interview on 3/21/23 at 2:00 P.M., the Social Service Director said the facility does not have a written bed hold notice to give the resident or resident representative when residents transfer from the facility.
During an interview on 3/28/23 at 3:40 P.M., the Administrator said the facility does not give a bed hold notice when a resident transfers to the hospital because they take all residents back.