PHELPS HEALTH
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Phelps Health nursing home in Rolla, Missouri, has received an impressive Trust Grade of A+, indicating it is an elite facility, ranking #41 out of 479 in Missouri, placing it in the top half of state facilities, and #1 out of 6 in Phelps County. The facility is improving, having reduced its issues from two in 2023 to none in 2024, and has a strong staffing rating with only a 23% turnover, significantly lower than the state average. There are no fines reported, which is a positive sign of compliance, and the facility boasts more registered nurse (RN) coverage than 99% of nursing homes in Missouri, ensuring that residents receive attentive care. However, there were concerns raised in inspections regarding the lack of entrapment assessments for bed rails and timely completion of required resident assessments, which could pose risks if not addressed. Overall, while Phelps Health has many strengths, families should be aware of these weaknesses in care protocols.
- Trust Score
- A+
- In Missouri
- #41/479
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 23% annual turnover. Excellent stability, 25 points below Missouri's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Missouri facilities.
- Skilled Nurses ✓ Good
- Each resident gets 301 minutes of Registered Nurse (RN) attention daily — more than 97% of Missouri nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (23%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (23%)
25 points below Missouri average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
No Significant Concerns Identified
This facility shows no red flags. Among Missouri's 100 nursing homes, only 1% achieve this.
The Ugly 2 deficiencies on record
Dec 2023
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility staff failed to complete the required Minimum Data Set (MDS), a federally man...
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Jan 2023
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, facility staff failed to complete entrapment assessments for the use of bed r...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Missouri.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Missouri facilities.
- • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Phelps Health's CMS Rating?
CMS assigns PHELPS HEALTH an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Missouri, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Phelps Health Staffed?
CMS rates PHELPS HEALTH's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 23%, compared to the Missouri average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Phelps Health?
State health inspectors documented 2 deficiencies at PHELPS HEALTH during 2023. These included: 2 with potential for harm.
Who Owns and Operates Phelps Health?
PHELPS HEALTH is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 20 certified beds and approximately 8 residents (about 40% occupancy), it is a smaller facility located in ROLLA, Missouri.
How Does Phelps Health Compare to Other Missouri Nursing Homes?
Compared to the 100 nursing homes in Missouri, PHELPS HEALTH's overall rating (5 stars) is above the state average of 2.5, staff turnover (23%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Phelps Health?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Phelps Health Safe?
Based on CMS inspection data, PHELPS HEALTH has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Missouri. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Phelps Health Stick Around?
Staff at PHELPS HEALTH tend to stick around. With a turnover rate of 23%, the facility is 23 percentage points below the Missouri average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 21%, meaning experienced RNs are available to handle complex medical needs.
Was Phelps Health Ever Fined?
PHELPS HEALTH has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Phelps Health on Any Federal Watch List?
PHELPS HEALTH is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.