Emerald Nursing & Rehab Lancaster LLC

1001 South Street, Lincoln, NE 68502 (402) 441-7101
For profit - Limited Liability company 293 Beds EMERALD HEALTHCARE Data: November 2025 2 Immediate Jeopardy citations
Trust Grade
0/100
#145 of 177 in NE
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Emerald Nursing & Rehab Lancaster LLC received an F grade for its trust score, indicating significant concerns about the quality of care provided. It ranks #145 out of 177 facilities in Nebraska, placing it in the bottom half, and #12 out of 14 in Lancaster County, meaning there are very few local options that are better. Although the facility shows a trend of improvement, reducing issues from 21 in 2024 to 14 in 2025, it still has a concerning staffing turnover rate of 74%, which is much higher than the state average. The facility has faced substantial fines totaling $120,361, which is higher than 90% of Nebraska facilities, indicating ongoing compliance issues. While there is some RN coverage, it is less than 98% of state facilities, which could impact care quality. Notably, there have been critical incidents such as failing to prevent residents from leaving the premises unsupervised and not following wound care orders for residents, presenting serious risks to their safety and health. Families should weigh these significant weaknesses against any potential strengths when considering care options.

Trust Score
F
0/100
In Nebraska
#145/177
Bottom 19%
Safety Record
High Risk
Review needed
Inspections
Getting Better
21 → 14 violations
Staff Stability
⚠ Watch
74% turnover. Very high, 26 points above average. Constant new faces learning your loved one's needs.
Penalties
⚠ Watch
$120,361 in fines. Higher than 79% of Nebraska facilities, suggesting repeated compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 13 minutes of Registered Nurse (RN) attention daily — below average for Nebraska. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
60 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 21 issues
2025: 14 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Nebraska average (2.9)

Significant quality concerns identified by CMS

Staff Turnover: 74%

27pts above Nebraska avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $120,361

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: EMERALD HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is very high (74%)

26 points above Nebraska average of 48%

The Ugly 60 deficiencies on record

2 life-threatening 2 actual harm
Jun 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.09(I) Based on observation, interview, and record review, the facility failed to imple...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.09(I) Based on observation, interview, and record review, the facility failed to implement interventions to prevent potential accidents for 1 (Resident 1) of 3 sampled residents. The facility census was 174. Findings are: A record review of Resident 1's Clinical Census dated 02/14/2025 - 06/24/2025 revealed the resident was admitted to the facility 02/14/2025. A record review of Resident 1's Minimum Data Set (MDS)(a comprehensive assessment used to develop a resident's care plan) dated 05/21/2025 revealed the resident was admitted to the facility on [DATE]. The resident had a Brief Interview for Mental Status (BIMS)(a score of a resident's cognitive abilities) of 11, which indicated the resident was moderately cognitively impaired (somewhat confused). The resident had limited range of motion on one side of the lower extremities (shoulder to hand or hip to toe). The resident was independent for most activities of daily living and mobility. A record review Resident 1's Care Plan with and admission date of 02/14/2024 revealed the resident had an invoked Power of Attorney (POA)(a person to make financial and/or medical decisions for a resident) for healthcare. The resident used a manual wheelchair for mobility. A record review of Resident 1's Order Summary Report dated 06/24/2025 revealed the resident had diagnoses of Chronic Kidney Disease, Personal History Transient Ischemic Attack (disruption of blood flow to the brain) And Cerebral Infarction (stroke) Without Residual Deficits, Insomnia (difficulty falling and staying asleep), Acquired Absence Of Right Leg Above Knee, Other Diabetes Mellitus With Other Circulatory Complications (uncontrolled blood sugar levels with blood flow problems), Chronic Obstructive Pulmonary Disease, Chronic Systolic (Congestive) Heart Failure (CHF), Depression, Atherosclerotic Heart Disease (hardening of the arteries) and Tobacco Use. A record review of Resident 1's Nebraska Power of Attorney For Health Care dated by Resident 1 on 03/26/2021 revealed I direct that my attorney-in-fact comply with the following instructions or limitations: Medical decisions will be made by the POA. A record review of Resident 1's Order Summary Report dated 06/24/2025 revealed the resident had an order of: May have alcoholic beverages on holidays/special events. It did not reveal the provider order from 06/12/2025 to send the resident to the emergency room (ER) for toxicology screen (tests used to detect the presence and amount of drugs, alcohol, and other potentially harmful substances in the body) and well check due to being taken out of the facility by unknown person. A record review of Resident 1's admission History and Physical (H&P) dated 01/30/2024 revealed that Resident 1 had a history of methamphetamines (meth)(an illegal drug) use, smoked cigarettes every day, used marijuana, and used alcohol socially. A record review of the facility's Emerald Rehabilitation Fax dated 06/12/2025 revealed Resident 1 had a provider order to send the resident to the ER for toxicology screen and well check due to being taken out of the facility by unknown person. A record review of Resident 1's Drug Screen, Drugs of Abuse, Urine dated 06/12/2025 revealed the results of the drug screen was negative. It did not reveal an alcohol toxicology test had been completed. A record review of Resident 1's Progress Notes dated 06/12/2025 at 9:00 PM revealed Social Services (SS) was notified that the resident was in the resident's room intoxicated. The SS staff member spoke with the resident and the resident gave the SS worker the bottle of alcohol to throw away. The SS worker and unit manager put orders on the board for Physical Therapy (PT)/Occupational Therapy (OT) to evaluate as well and psych orders. A record review of Resident 1's Progress Notes dated 06/12/2025 did not reveal the resident brought back alcohol when the resident returned to the facility and did not reveal the resident's room had been searched for drugs or alcohol when the resident returned to the facility. A record review of an email that the SSD provided on 03/24/2025 revealed SS staff contacted our Ombudsman (an independent official who investigates complaints and works to resolve disputes) to get more information about confiscating (taking) alcohol that residents have in their rooms due to a resident drinking that has an invoked POA and a low score on their BIMS assessment. Per the Ombudsman, the facility is not able to confiscate the alcohol even if the consumption is detrimental to residents' health and continue to have physician educate resident on the health impacts these choices make. The Ombudsman verified that the facility should ensure it is not staff providing the alcohol, as that would be an issue, but resident or family/friends of the residents' have the right to purchase with or for the resident. A record review of Resident 1's Electronic Medical Record (EMR) did not reveal: - Notification to the invoked POA that the resident had an unsecured bottle of alcohol in the resident's room. - Notification to the provider that the resident had an unsecured bottle of alcohol in the room available for consumption (drinking or eating) outside of the provider's order of holidays/special events. - A self-administration (taking without supervision) assessment to determine if the resident was safe to self-administer the alcohol. - Education from the provider to the resident on the risks versus benefits of using alcohol. In an interview on 06/23/2025 at 3:45 PM, Resident 1 confirmed the resident did not bring alcohol back to the facility when the resident returned on 06/12/2025. The resident confirmed the resident has had a bottle of alcohol on the shelf in the resident's room and not locked up for a long time. In an interview on 06/24/2025 at 9:30 AM, Nursing Assistant (NA)-D confirmed NA-D was the NA that had Resident 1 when the resident returned to the facility on [DATE] and the resident did not bring back any bags or have any alcohol on the resident. NA-D confirmed NA-D had seen a bottle of Vodka (clear alcohol) in the resident's room, unsecured and on a shelf a couple of days prior to the resident getting intoxicated and NA-D notified the former nurse (FN)-E that was on that day, and FN-E told NA-D that it was okay, the resident had an order for it. In an interview on 06/24/2025 at 10:28 AM, NA-D confirmed that FM-E, SSD, and LPN-F were all aware Resident 1 had a bottle of alcohol in the room but said the resident had an order for it. NA-D was not aware of any other residents that had alcohol in their rooms. In an interview on 06/24/2025 at 10:47 PM, LPN-I confirmed LPN-I was training with FN-E when one of the NAs notified FM-E that Resident 1 had a bottle of alcohol in the resident's room, and FN-E just responded it was okay, the resident had an order for it. In an interview on 06/24/2025 at 12:45 PM, the SSD confirmed the resident did not return to the facility with any bags or anything in Resident 1's pockets that the SSD was aware of. The SSD confirmed the SSD was not aware that the resident had alcohol in the room. The resident would not tell the SSD where the resident got the alcohol, just that the resident had it forever so the SSD was not sure when the resident got it. The SSD confirmed the SSD was not aware of the resident having alcohol in the room prior to the incident on the evening of 06/12/2025. The SSD confirmed the SSD searched the room while the resident went to the ER to see if the resident had brought any drugs back to the facility because the resident had a history of having a pipe, drugs and a lighter in the room, but did not see any alcohol in the room at that time. The SSD confirmed that some residents were allowed to keep alcohol in their room if they had a provider's order for it, but Resident 1's order was just for special events and holidays, and the resident should not have had alcohol in the room. The SSD confirmed that there was a similar incident with a different resident awhile ago and the SSD contacted the Ombudsman, and the Ombudsman told the SSD that the facility could not confiscate alcohol from a resident unless the resident said they could. Later in the interview the SSD confirmed a couple of days to a week before the incident on the evening of 06/12/2025, the SSD was told the resident had alcohol in the room by an NA and the SSD told the NA the resident could have alcohol in the room if there was an order for it. The SSD confirmed the resident allowed the SSD to throw away the bottle of alcohol the evening of 06/12/2025 when the resident was intoxicated and it looked like the same bottle, Barton's Vodka. The SSD confirmed the SSD did not find the bottle of alcohol when the SSD searched the room and the resident was clever. The SSD confirmed that prior to the incident, the SSD saw the resident had orders for alcohol, so the SSD did not take the Vodka. After the resident was found intoxicated, the resident said it was okay to dump it out. In an interview on 06/24/2025 at 11:04 AM, Medication Aide (MA)-G confirmed MA-G was not aware of any other residents in the facility that had alcohol in the room but was aware of a resident in room [ROOM NUMBER]B that had a bottle of alcohol in the nurse's station refrigerator. The resident had an order for it and the nurse had to measure it out and give it to the resident. In an interview on 06/24/2025 at 11:18 AM, LPN-H confirmed LPN-H was not aware of any residents that had alcohol in their rooms. In an interview on 06/24/2025 at 10:37 AM, Resident 1's invoked POA confirmed that the invoked POA was not aware that Resident 1 had a bottle of alcohol in the room until after the invoked POA had been contacted that the resident had been intoxicated, and he should not have had. The invoked POA confirmed the invoked POA was not even aware the resident drank alcohol. The invoked POA confirmed following the notification that the resident was intoxicated, the invoked POA's family member told the invoked POA the resident had a bottle of Vodka in the room on the counter, and it was out in the open and could be accessed anytime. In an interview on 06/24/2025 at 1:33 PM, the DON confirmed that when the DON wrote the telephone order from the provider for a toxicology screen, that would include screening for alcohol, but it was not done. The DON confirmed that the DON was not aware that Resident 1 had an unsecured bottle of alcohol in the resident's room until after it was reported the resident was intoxicated. The DON confirmed that Resident 1 should not have been allowed to have a unsecured bottle of alcohol in the resident's room. The DON was not aware of any residents that were allowed to have alcohol in the room.
Apr 2025 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

Licensure Reference Number 175 NAC 12.006.04(F)(i) Licensure Reference Number 175 NAC 12.006.04(G) Based on interview, and record review, the facility failed to ensure a sufficient number of nursing s...

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Licensure Reference Number 175 NAC 12.006.04(F)(i) Licensure Reference Number 175 NAC 12.006.04(G) Based on interview, and record review, the facility failed to ensure a sufficient number of nursing staff were present on all shifts. This had the potential to affect all residents in the facility. The facility census was 176. Findings are: A record review of the facility's Facility Assessment Policy dated 01/2024 revealed the facility would do an assessment annually and determine what resources were needed to care for the residents. A record review of the facility's Nursing Services and Sufficient Staff policy dated 01/2024 revealed the facility would provide sufficient staff to assure resident safety and needs of each resident. The facility's census, acuity (level of care), and diagnosis would be considered based in the facility assessment. The facility would provide services, by sufficient numbers of personnel types, on a 24-hour basis to provide nursing care to all residents. A record review of the facility's undated Facility Assessment revealed the facility resources needed to provide care to the resident population every day included the following staff to resident ratios: Registered Nurse (RN)/Licensed Practical Nurse (LPN) Charge Nurse: - Day Shift - 1 nurse for every 35 residents - Night Shift- 1 nurse for every 35 residents Nursing Direct Care Staff Nursing Assistants (NA): - Day Shift - 1 NA for every 7 residents - Evening Shift - 1 NA for every 9 residents - Night Shift - 1 NA for every 21 residents A record review of the Posting of Nursing Staff dated 03/28/2025 - 04/09/2025 revealed the following numbers of staff worked and the census for that shift which worked out to be: • 03/28/2025 census of 178, 16 day shift NAs, for a ratio of 1 NA for every 12 residents • 03/28/2025 census of 178, 15 evening shift NAs, for a ratio of 1 NA for every 12 residents • 03/29/2025 census of 177, 4 night shift nurses, for a ratio of 1 nurse for every 44 residents • 03/29/2025 census of 177, 15 day shift NAs, for a ratio of 1 NA for every 12 residents • 03/29/2025 census of 177, 16 evening shift NAs, for a ratio of 1 NA for every 11 residents • 03/30/2025 census of 177, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 03/30/2025 census of 177, 14 day shift NAs, for a ratio of 1 NA for every 13 residents • 03/31/2025 census of 178, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 03/31/2025 census of 178, 15.5 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/01/2025 census of 179, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 04/01/2025 census of 179, 16 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/02/2025 census of 179, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 04/02/2025 census of 179, 16.5 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/03/2025 census of 179, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 04/03/2025 census of 179, 17 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/04/2025 census of 179, 4 day shift nurses, for a ratio of 1 nurse for every 45 residents • 04/04/2025 census of 179, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 04/04/2025 census of 179, 17 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/05/2025 census of 179, 4 day shift nurses, for a ratio of 1 nurse for every 45 residents • 04/05/2025 census of 179, 4 night shift nurses, for a ratio of 1 nurse for every 45 residents • 04/05/2025 census of 179, 13 day shift NAs, for a ratio of 1 NA for every 14 residents • 04/06/2025 census of 178, 4 day shift nurses, for a ratio of 1 nurse for every 45 residents • 04/06/2025 census of 178, 3 night shift nurses, for a ratio of 1 nurse for every 59 residents • 04/07/2025 census of 177, 4 day shift nurses, for a ratio of 1 nurse for every 44 residents • 04/07/2025 census of 177, 4 night shift nurses, for a ratio of 1 nurse for every 44 residents • 04/07/2025 census of 177, 16 evening shift NAs, for a ratio of 1 NA for every 11 residents • 04/08/2025 census of 181, 2 night shift nurses, for a ratio of 1 nurse for every 91 residents • 04/08/2025 census of 181, 19 evening shift NAs, for a ratio of 1 NA for every 10 residents • 04/09/2025 census of 180, 3 night shift nurses, for a ratio of 1 nurse for every 60 residents • 04/09/2025 census of 180, 18 evening shift NAs, for a ratio of 1 NA for every 10 residents A record review of the facility's un-named list of grievances filed in 2025 revealed 18 grievances for long call light times. In an interview on 04/09/2025 at 3:45 PM, Resident 4 confirmed that the resident had to wait for long periods of time to have their call light answered due to the floor was short on staff. The resident confirmed that the night nurse got pulled to a different floor a lot and they had a lot of staff that called in sick. Weekends seemed to be the worst. In an interview on 04/10/2025 at 9:45 AM, Resident 2 confirmed the facility was short staffed and the facility had a lot of staff turnover. The resident confirmed the resident had to wait long periods of time on a regular basis to get their call light answered. The resident confirmed there were a few times it took the staff over an hour to answer their call light. In an interview on 04/10/2025 at 6:10 AM, NA-A confirmed the majority of the night shift they had enough staff to take care of all of the residents, but the last 2 hours of the shift got crazy because the residents were needing to get up and ready for the day. In an interview on 04/10/2025 at 6:28 AM, NA-B confirmed they experienced a lot of staff calling in sick. NA-B confirmed most of the time on the day shift, 2 NAs cared for 26 residents on the wing. In an interview on 04/10/2025 at 6:32 AM, NA-C confirmed the night NAs worked 1 wing of the 400 rooms by themselves. There were 21 residents on the hall that NA-C had. The NAs had to get the resident up and dressed and then wait for the other NA on the other wing if the resident required a Hoyer lift (full body lift) transfer. In an interview on 04/14/2025 at 7:32 AM, the Director of Nursing (DON) confirmed the DON reviewed the Posting of Nursing Staff dated 03/28/2025 - 04/09/2025 and the facility did not have sufficient staffing and personnel types on certain shifts according to the Facility Assessment.
Mar 2025 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.09(H)(i)(3) Based on observation and interview, the facility failed to ensure soiled bed linens was changed for 1 resident (Resident 2). The sample size was 5...

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Licensure Reference Number 175 NAC 12-006.09(H)(i)(3) Based on observation and interview, the facility failed to ensure soiled bed linens was changed for 1 resident (Resident 2). The sample size was 5. The census was 183. Findings are: A record review of the Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) dated 1/25/25 revealed that Resident 2 had a Brief Interview for Mental Status (BIMS, a brief screener that aids in detecting cognitive impairment) score of 15/15, indicating the resident was cognitively intact. A record review of the Care Plan (CP-a written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) dated 11/01/24 revealed the following for Resident 2: -Focus has bladder incontinence related to impaired mobility. -The resident will remain clean and dry. -Routine check and change at routine standard intervals and as required for incontinence. An observation on 3/4/25 at 5:15 AM of Nursing Assistant (NA)-A and NA-B providing peri cares for Resident 2. NA-A had rolled Resident 2 to their right side to position the lift pad, draw sheet and the incontinent pad. An observation of the draw sheet revealed yellow stains in several areas on the draw sheet and yellow stains on the fitted sheet that fit over the mattress. NA-A continued to roll Resident 2 back over to Residents 2 left side so that NA-B could straighten out the lift pad, draw sheet and the incontinent pad. NA-B stated to NA-A that a new draw sheet was needed because the current draw sheet was dirty. NA-A left the room and returned with a clean draw sheet. NA-A and NA-B continued to position the lift pad, clean draw sheet and incontinent pad under Resident 2. NA-B asked if Resident 2 was comfortable and Resident 2 revealed yes I am comfortable. NA-B gathered the dirty linens and trash. NA-A stated when asked about the yellow stains on the fitted sheet, NA-A confirmed that (gender) did not change the fitted sheet due to Resident 2 getting a bath later that morning. NA-A confirmed that (gender) should of changed the yellow stained fitted sheet regardless if it was a bath day or not. NA-B confirmed that the yellow stained fitted sheet should of been changed. An interview on 3/4/25 at 1:30 PM with the Director of Nursing (DON) confirmed that the DON expectations of the Nursing Assistants is to change any kind of linens if soiled to clean linens. DON confirmed that NA-A and NA-B should have changed the soiled fitted sheet.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 1-005.06(D) Based on observations, record reviews and interviews the facility failed to prevent the potential for cross-contamination between residents by not perfor...

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Licensure Reference Number 175 NAC 1-005.06(D) Based on observations, record reviews and interviews the facility failed to prevent the potential for cross-contamination between residents by not performing hand hygiene at the required intervals during the provision of care for 3 (Residents 1, 2, and 3) of 3 sampled residents and failed to apply and remove gloves using infection control practices while performing cares for 1 (Resident 2) out of 3 sampled residents. The facility census was 183. Findings are: An observation on 3/4/25 at 5:15 AM revealed Nursing Assistant (NA)-A was walking down the hallway with gloves on their hands and entered into Resident 2's room. Upon entering Resident 2's room, observed NA-B on the side of bed holding Resident 2 on their left side and NA-A entered the room and on the right side of the resident and began to perform peri care with peri wipes and had not removed the gloves or performed hand hygiene prior to the start of cares. NA-A completed the cares and gathered the dirty linens and trash and proceeded down the hallway to the trash room with the same gloves on. NA-A did remove the gloves at the nurses desk. NA-A did not perform hand hygiene after placing the trash bag in the trash room. NA-A then proceeded to Resident 1's room. NA-A did not perform hand hygiene. NA-A did put on gloves before starting peri-cares on Resident 1. NA-A finished putting brief on resident and gathered the trash and dirty linens and left Resident 1's. NA-A removed gloves after throwing the trash bag in the trash room. NA-A did not perform hand hygiene after throwing trash bag away. NA-A entered Resident 3's room and did not perform hand hygiene. NA-A did put on gloves and proceeded to provide peri-care to Resident 3 and assisted with dressing. NA-A gathered the trash and linens and removed their gloves. NA-A did not perform hand hygiene after leaving the room. NA-A did not perform hand hygiene after throwing the trash in the trash room. An interview on 3/4/25 at 6:00 AM with NA-A confirmed that (gender) should of changed gloves when entering Resident 2's room and that NA-A should of performed hand hygiene before and after entering each resident's room. A record review of the Infection Control Standard Precautions-Handwashing with a revised date of 1/24 revealed: -Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations A) when hands are visible soiled, B) after contact with a resident with a infectious diarrhea including but not limited to infections caused by norovirus, salmonella, C.difficile, and shigella. -Use an alcohol-based hand rub containing at least 62% alcohol or alternatively soap (antimicrobial oar non-antimicrobial) and water for the following situations, A) before and after coming on duty, B) before and after direct contact with residents, I) after contact with a resident's intact skin, M) after removing gloves -The use of gloves does not replace hand washing/hand hygiene. -Rub hands together vigorously for at least 20 seconds, covering all surfaces of the hands and fingers -apply generous amount of alcohol-based hand rubs to palm of hands and rub hands together, cover all surfaces of hands and fingers until hands are dry. An interview on 3/4/25 at 2:30 PM with the Director of Nursing (DON) confirmed that the facility had an audit for handwashing dated 12/13/24 with staff members name and education provided for hand washing, 1/25 audit for handwashing dated 1/25 revealed staff members who had been educated on proper handwashing and audit for handwashing dated 2/25 revealed staff members name who had been educated on proper handwashing. The DON confirmed that the aide should not of been wearing gloves down the hallway and should of removed them before entering the room. DON confirmed that hand washing should have been done prior to and after cares and the dirty sheet should have been changed regardless of, if it was bath day or not.
Jan 2025 10 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to provide written notice of transfer to residents or their represen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to provide written notice of transfer to residents or their representatives prior to a transfer for 4 (Residents 16, 85, 99, and 115) of 4 sampled residents for hospitalizations. or their representatives prior to a transfer to the hospital. The facility census was 174. Findings are: A record review of the facility's Transfer and Discharge from the Facility Policy dated 1-2024 revealed the following: The facility should provide notice in writing and in a manner and language that is understood. The notice should include at minimum the reason and effective date of the discharge/transfer, the location where the resident was transferred, a statement of the resident's appeal rights, the name, mailing address, email address and telephone number of the agency that receives discharge appeal requests, information about how to obtain an appeal form, title of the facility staff who will assist the resident to complete and submit the form, and the name, mailing address, email address and telephone number of the State Long Term Care Ombudsman's office. A. A record review of Resident 16's admission Record dated 01/28/2025 revealed the resident was admitted to the facility on [DATE] and had diagnoses of toxic encephalopathy (a condition in which the brain becomes inflamed and damaged due to exposure to toxins-symptoms include altered mental status, such as confusion and lethargy), dementia (a usually progressive condition marked by the development of multiple cognitive deficits such as memory impairment, aphasia, and the inability to plan and initiate complex behavior), and a history of urinary tract infections. A record review of Resident 16's Clinical Census dated 01/28/2025 revealed the resident was on hospital leave starting 11/21/2024 and returned to the facility on [DATE]. A record review of Resident 16's Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 11/21/2024 revealed it did not contain the location or reason for transfer or any appeals information. An interview on 01/29/2025 at 11:00 AM with the Clinical Consultant (CC) confirmed the Bed Hold/Therapeutic Leave Policy form was what the facility was providing on transfer, and that the form did not contain appeals information. An interview on 01/29/25 at 12:44 PM with the Regional Administrator (RA) confirmed that the facility had not been providing written notices of transfer that included the required information for emergency transfers. B. A record review of Resident 85's admission Record dated 01/28/2025 revealed the resident was admitted to the facility on [DATE] and had diagnoses of Alzheimer's disease (a form of dementia), history of a cerebrovascular infarction (a type of stroke, or condition where blood flow to the brain is interrupted, causing brain cells to die), high blood pressure and an irregular heartbeat. A record review of Resident 85's Clinical Census dated 01/28/2025 revealed the resident was on hospital leave starting 10/05/2024 and returned to the facility on [DATE]. A record review of Resident 85's Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 10/05/2024 revealed it did not contain the location or reason for transfer or any appeals information. An interview on 01/29/2025 at 11:00 AM with the Clinical Consultant (CC) confirmed the Bed Hold/Therapeutic Leave Policy form was what the facility was providing on transfer, and that the form did not contain appeals information. An interview on 01/29/25 at 12:44 PM with the Regional Administrator (RA) confirmed that the facility had not been providing written notices of transfer that included the required information for emergency transfers. C. A record review of Resident 99's admission Record dated 01/28/2025 revealed the resident was admitted to the facility on [DATE] and had diagnoses of blood clots in the deep veins in the legs, an open wound on the left ankle, and high blood pressure. A record review of Resident 99's Clinical Census dated 01/28/2025 revealed the resident was on hospital leave starting 12/07/2024 and returned to the facility on [DATE]. Further review of the Clinical Census revealed the resident was on hospital leave starting 01/01/2025 and returned to the facility on [DATE]. A record review of Resident 99's Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 12/07/2024 revealed it did not contain the location or reason for transfer or any appeals information. A record review of Resident 99's Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 01/01/2025 revealed it did not contain the location or reason for transfer or any appeals information. An interview on 01/29/2025 at 11:00 AM with the Clinical Consultant (CC) confirmed the Bed Hold/Therapeutic Leave Policy form was what the facility was providing on transfer, and that the form did not contain appeals information. An interview on 01/29/25 at 12:44 PM with the Regional Administrator (RA) confirmed that the facility had not been providing written notices of transfer that included the required information for emergency transfers. D. A record review of Resident 115's admission Record dated 01/28/2025 revealed the resident was admitted to the facility on [DATE] and had diagnoses of blood clots in the deep veins of the legs, type 2 diabetes mellitus (T2DM -a long-term condition in which the body has trouble controlling blood sugar and using it for energy) with a foot ulcer, and chronic obstructive pulmonary disease (COPD-group of lung diseases that block airflow and make it difficult to breathe). A record review of Resident 115's Clinical Census dated 01/30/2025 revealed the resident was on hospital leave starting 12/05/2024 and returned to the facility on [DATE]. Further review of the Clinical Census revealed the resident was on hospital leave starting 01/16/2025 and returned to the facility on [DATE]. A record review of the Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 12/05/2024 revealed it did not contain the location or reason for transfer or any appeals information. A record review of the Bed Hold/Therapeutic Leave Policy form for the Bed Hold period beginning 01/16/2025 revealed it did not contain the location or reason for transfer or any appeals information. An interview on 01/29/2025 at 11:00 AM with the Clinical Consultant (CC) confirmed the Bed Hold/Therapeutic Leave Policy form was what the facility was providing on transfer, and that the form did not contain appeals information. An interview on 01/29/25 at 12:44 PM with the Regional Administrator (RA) confirmed that the facility had not been providing written notices of transfer that included the required information for emergency transfers.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09B Based on record review and interview; the facility failed to ensure the Minimum Da...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09B Based on record review and interview; the facility failed to ensure the Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) reflected the current number of unhealed pressure ulcers/injuries (injury to the skin and underlying tissue resulting from prolonged pressure on the skin) for one (Resident 153) of 34 sampled residents. The facility census was 174. Findings are: A review of Resident 153's tissue analytics, dated 1/8/25, revealed the following: -Wound 4: Right hand; primary etiology: pressure ulcer-unstageable; eschar (thick dark brown or black dead tissue that adheres to a wound): fully covered A review of Resident 153's MDS, dated [DATE], revealed the following: -Does this resident have one or more unhealed pressure ulcers/injuries? Marked Yes -Current number of unhealed pressure ulcers/injuries at each stage: All stages marked 0 including unstageable-slough (yellow/white dead cells that accumulate in the wound bed) and/or eschar. In an interview on 1/30/25 at 9:18 AM the Director of Nursing (DON) confirmed that Resident 153 has an unstageable pressure ulcer due to eschar, that the pressure ulcer was identified on the MDS, however, the current number of unhealed pressure ulcer/injuries was marked 0 for unstageable-slough and/or eschar and that it should have been marked 1. The DON confirmed that the facility follows the Resident Assessment Instrument (RAI) manual to complete an MDS. Review of the CMS (Centers for Medicare and Medicaid Services) RAI Manual Version 3.0, dated October 2024, revealed the following: -Code 1, yes: if the resident had any pressure ulcer/injury (Stage 1, 2, 3, 4, or unstageable) in the 7-day look-back period. Proceed to current number of unhealed pressure ulcers/injuries at each stage.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0679 (Tag F0679)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09(H)(vi)(2) Based on observations, interview and record review the facility failed t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09(H)(vi)(2) Based on observations, interview and record review the facility failed to ensure activities were provided to meet the resident's needs for 3 (Residents 109, 133, and 168) of 3 sampled residents on the Alzheimer's Unit. The facility had a total census of 174. Findings are: Observation on 1/27/24 at 10:10 AM of station 5 with no activities written on the activity board and there were no activities going on noted on station 5. Record review of activity calendar for station 5 revealed that café cart and Catholic Mass activity should have been going on station 5 at this time and observation of no activity. During an interview on 1/27/25 at 9:38 AM Nursing Assistant (NA) - K revealed that there is not an activity person, a bath aide or a restorative aide scheduled to be on station 5 and the residents don't do scheduled activities. Observation on 01/27/25 at 2:25 PM of no activities being done on station 5. Record review of activity calendar for station 5 revealed that Pampered Nails should have been going on station 5 at this time and observation of no activity. Observation on 1/28/24 at 11:01 AM of station 5 with no activities written on the activity board and there were no activities going on noted on station 5. Record review of activity calendar for station 5 revealed that Baby Sitting activity should have been going on station 5 at this time and observation of no activity. During an interview on 1/29/24 at 8:05 AM Licensed Practical Nurse (LPN) - L confirmed that there are no scheduled activities on station 5. Interview on 1/29/24 at 8:39 AM Activity Director (AD) confirmed there has not been an activities person on station 5 for about 2 months. There were no evening or weekend activities offered for the last few months. Observation on 1/29/24 at 10:25 AM of station 5 with no activities written on the activity board and there were no activities going on noted on station 5. Record review of activity calendar for station 5 revealed that Crafts should have been going on station 5 at this time and observation of no activity. Observation on 1/30/25 at 9:55 AM of station 5 with no activities written on the activity board and there were no activities going on noted on station 5. Record review of activity calendar for station 5 revealed that Active Games should have been going on station 5 at this time and observation of no activity. Interview on 1/30/25 at 10:03 AM NA - K confirmed there were no activities scheduled for station 5 and that none of the station 5 residents were taken downstairs to the activity. A. Record review of Resident 109's significant change Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 11/4/2024 revealed an admission to the facility on [DATE], with a diagnosis of Non-Alzheimer's Dementia, and a Brief Interview for Mental Status (BIMS, a brief screener that aids in detecting cognitive impairment) score of 0 which indicated nonsensical responses and is the most severe level of cognitive impairment. Record review of Resident 109's Comprehensive Care Plan (CCP- written instructions needed to provide effective and person centered care of the resident that meet professional standards of quality care) revealed: -the resident is dependent on staff with activity participation initiated on 8/22/2024, -the resident's goal of attending 3-5 activities each week that was revised on 11/15/2024, -interventions included the resident's preferred activities are arts and crafts, bingo, socials, cat therapy, musical movement and live music dated 8/22/24. Observation on 01/28/25 at 12:11 PM of Resident 109 sitting at table alone in the dining room. Record review of Resident 109's progress notes and facility tasks revealed no activities documented in the last 30 days. Record review of the facility provided Activity Log revealed no 1 on 1 activities completed with Resident 109 in the last 30 days. B. Observation on 01/27/25 at 12:26 PM of Resident 133 sitting in dining room alone on station 5, no activities available. Interview on 01/28/25 at 12:11 PM Resident 133's representative confirmed the staff doesn't do any activities on station 5 and that (gender) visits daily. Record review of Resident 133's Significant Change MDS dated [DATE] revealed an admission to the facility on 9/5/2024, with a diagnosis of Non-Alzheimer's Dementia, and a BIMS score of 0 which indicated nonsensical responses and is the most severe level of cognitive impairment. Record review of Resident 133's CCP revealed: -the resident is dependent on staff with activity participation initiated on 9/10/24, -the resident's goal is to participate in activities 3-5 times each week, revised on 1/7/2025, -interventions included that the resident needs assistance to activity functions, dated 9/10/24. Record review 133's progress notes and facility tasks revealed no activities documented in the last 30 days. Record review of the facility provided Activity Log revealed no 1 on 1 activities completed with Resident 133 in the last 30 days. C. Interview on 01/27/25 at 2:25 PM Resident 168's representative confirmed that there had not been any activities scheduled on station 5 since the resident was admitted to the facility and that (gender) visits routinely. Record review of Resident 168's admission MDS dated [DATE] revealed an admission to the facility on [DATE], with a diagnosis of Alzheimer's Disease and Non-Alzheimer's Dementia, and a BIMS score of 15 which indicated no cognitive impairment. Record review of Resident 168's CCP revealed: -the resident is dependent on staff with activity participation, date initiated 10/30/2024, -the resident will attend/participate in activities of 1-2 times each week, dated 10/30/2024, -interventions included the resident's preferred activities are bingo and live music, dated 10/30/24. Record review of Resident 168's progress notes and facility tasks revealed no activities documented in the last 30 days. Record review of the facility provided Activity Log revealed no 1 on 1 activities completed with Resident 168 in the last 30 days. Record review of activity calendars for August, October, December 2024 and January 2025 have no scheduled activities on station 5 were offered on the weekends. Record review of list of residents revealed 24 residents reside on the Alzheimer's/Dementia Unit. Record review of the facility policy titled, Facility Responsibilities dated 1/2024 revealed that the facility must ensure that staff members are educated on the rights of residents and the responsibilities of the facility to properly care for the residents. Interview on 1/28/25 at 1:08 PM the Administrator (Admin) confirmed that from the middle of December 2024 through middle of January 2025 all units were closed due to norovirus. They did not do group activities. Interview on 1/29/25 at 11:48 AM the Clinical Coordinator (CC) confirmed there was no facility Activity Policy.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3) Based on observation, interview and record review; the facility failed to ensure a complete, valid prescription was obtained for a Continuous Pos...

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Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3) Based on observation, interview and record review; the facility failed to ensure a complete, valid prescription was obtained for a Continuous Positive Airway Pressure (cpap-a machine used to deliver positive airway pressure to a resident's airway to prevent it from closing during sleep) for 1 (Resident 60) of 3 sampled residents. The facility census was 174. Findings: A. An observation on 1/27/25 at 12:33 PM revealed a cpap machine on Resident 60's bedside stand. An interview on 1/27/25 at 12:33 PM with Resident 60 confirmed that [gender] wears the cpap every night. In a review of Resident 60's Order Summary Report, dated 1/28/25, revealed the following: -CPAP at current setting with oxygen. Connect O2 (oxygen) tubing to mask, apply at night and fill chamber with distilled water to the fill line. In an interview on 1/29/25 at 3:42 PM, the Director of Nursing (DON), confirmed that there was not a complete, valid prescription with the current settings for Resident 60's cpap.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.19(A) Based on observation, interview, and record review, the facility failed to ensur...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.19(A) Based on observation, interview, and record review, the facility failed to ensure the wall mounted oscillating (moved back and forth) fans' shrouds (cage around the blades) and blades in Rooms 204, 210, 213 and 233, the vent above the whirlpool in the Station 2 bathhouse, and the pivot stand (a device used to assist with resident transfers) in the Station 2 hallway were clean from lint and debris. The facility census was 174. Findings are: A record review of the facility's Cleaning and Disinfection - Environmental Infection Control policy dated 1/2024 revealed environmental surfaces would be disinfected (or cleaned) on a regular basis (e.g. (for example), daily, three times per week), and when surfaces were visibly soiled. A record review of the facility's Survey Readiness Environmental Checklist log sheets did not reveal it included the bathhouses, pivot stand, or room fan cleaning. A record review of the facility's undated Environmental Service Associate checklist dated 12/24/2024 did not include cleaning resident room fans, bathhouse vents, or pivot stand. A record review of the facility's Deep Cleaning Calendar dated 7/29/24 - 1/22/24 revealed: -room [ROOM NUMBER] was last deep cleaned on 01/16/2025, -room [ROOM NUMBER] was last deep cleaned on 12/17/2024, -room [ROOM NUMBER] was last deep cleaned on 10/22/2024, -room [ROOM NUMBER] was last deep cleaned on 12/03/2024. An observation on 01/29/2025 at 8:05 AM with the facility's Administrator and Director of Maintenance revealed: -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -1 pivot stand was located outside of resident room [ROOM NUMBER] in the hallway and contained a large amount of a brown fuzzy and grainy substance on base and gray scum on the handles and bars. -The vent cover above whirlpool tub in the Station 2 bathhouse contained a large amount of a brown and gray fuzzy substance. An observation on 01/30/2025 at 12:05 PM with the facility's Administrator revealed the vent cover above whirlpool tub in the Station 2 bathhouse contained a large amount of a brown and gray fuzzy substance. In an interview on 01/29/2025 at 8:05 AM, the facility's Administrator confirmed the Administrator observed the follow, and the items should have been cleaned: -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -2 wall mounted oscillating fans' shrouds and blades in resident room [ROOM NUMBER] contained a moderate amount of a gray fuzzy substance. -1 pivot stand was located outside of resident room [ROOM NUMBER] in the hallway and contained a large amount of a brown fuzzy and grainy substance on base and gray scum on the handles and bars. In an interview on 01/30/2025 at 12:05 PM with the facility's Administrator confirmed the vent cover above whirlpool tub in the Station 2 bathhouse contained a large amount of a brown and gray fuzzy substance and should have been clean.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0680 (Tag F0680)

Could have caused harm · This affected multiple residents

Licensure Reference Number 175 NAC 12-006.04J(i) Based on record review and interview, the facility failed to have a qualified Activity Professional. The failure to have an Activity Professional had t...

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Licensure Reference Number 175 NAC 12-006.04J(i) Based on record review and interview, the facility failed to have a qualified Activity Professional. The failure to have an Activity Professional had the potential to affect all residents that participate in activities in the facility. The facility had a census of 174. Findings are: During an interview on 1/30/25 at 9:19 AM the Activity Director (AD) confirmed that (gender) has not had any activity training. Record review of the AD's credentials revealed no Activity training. Record review of the undated Facility Assessment revealed the nursing facilities will conduct, document, and annually review a facility wide assessment which includes the facility needs to care for their residents. Record review of the facility policy titled, Facility Responsibilities dated 1/2024 revealed that the facility must ensure that staff members are educated on the rights of residents and the responsibilities of the facility to properly care for the residents. Interview on 1/30/25 at 12:29 confirmed that the Manager of Operations (MOO) is the activities supervisor but doesn't do anything with the activities. Interview on 1/30/25 at 12:47 PM the MOO confirmed that (gender) oversees the activity program and has health care experience but has not had any experience in a recreational activity program and has not had full time therapeutic activity program experience. Interview on 1/30/25 at 1:38 PM Regional Administrator (RA) confirmed that the MOO had not worked full time in activities and had not had any formal training in an activity program and it was further confirmed that no other staff in the facility was trained in activities or a qualified activity professional. Interview on 1/30/24 at 2:58 PM the AD confirmed that 20-25 residents throughout the facility refuse activities routinely.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Statute 71-6018.02 Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) was present in the facility for at least 8 consecutive hours on 1/4/25 and 1/5/25. This h...

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Statute 71-6018.02 Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) was present in the facility for at least 8 consecutive hours on 1/4/25 and 1/5/25. This had the potential to affect nursing care for all the residents that reside in the facility. The facility census was 174 at the time of survey. Finding are: Record review of nursing staffing schedules from 11/1/24 through 1/30/25 revealed no RN scheduled to work the weekend on 1/4/25 and 1/5/24. During an interview on 1/30/25 at 7:35 AM Nursing Assistant (NA) - M who was working as the staffing coordinator, confirmed that nursing staff titles were not listed on the staffing schedules and was unaware of which staff were RN's. Record review of the nursing schedule dated 1/4/25 revealed there was no RN in the building. Record review of the nursing schedule dated 1/5/25 revealed there was no RN in the building. Record review of daily posted nursing schedule for 1/4/25 revealed there were no RN hours marked. Record review of daily posted nursing schedule for 1/5/25 revealed there were no RN hours marked. An interview with the Director of Nursing (DON) on 1/30/24 at 8:52 AM confirmed that if the RN on the weekends calls in sick they are supposed to call other RN's to come into work and are supposed to offer incentives. Interview on 1/30/25 at 9:21 AM with DON confirmed that on the weekend of 1/4/25 and 1/5/25 there was no RN in the building and there should have been one.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0730 (Tag F0730)

Could have caused harm · This affected most or all residents

Licensure Reference Number 175 NAC 12-006.04(B)(ii) Based on record review and interview, the facility failed to provide the required 12 hours of ongoing training for 5 (Nursing Assistants (NA): NA-N,...

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Licensure Reference Number 175 NAC 12-006.04(B)(ii) Based on record review and interview, the facility failed to provide the required 12 hours of ongoing training for 5 (Nursing Assistants (NA): NA-N, NA-O, NA-P, NA-R and Unit Director: UD-Q) of 5 sampled direct care staff. This had the potential to affect all the residents in the facility. The facility had a census of 174. Findings are: Record review of the facility policy titled Training Requirements dated 1/2024 revealed: -the staff Development Coordinator will maintain a training schedule and documentation system for completed training of the required individuals, -documentation of the required training will be forwarded to the HR Department to be placed into the individual's personnel file, -an individuals failure to complete required training will result in termination. Record review of the facility policy titled Required Training, Certification and Continuing Education of Nurse Aides dated 1/2024 revealed: -documentation of in-services will be maintained in the employee's personal file, -the in-services are required to maintain employment status with the facility. A. Record review of the employee file for Nursing Assistant (NA) - N with a hire date of 3/12/2019 did not reveal continuing education hours. Record review of the binder with monthly in services revealed NA - N did not have 12 hours of continuing education required and sign in sheets revealed that NA - N had attended 10 out of 12 in services during 2024, which equaled 10 hours. B. Record review of the employee file for NA - O with a hire date of 10/21/2022 did not reveal continuing education hours. Record review of the binder with monthly in services revealed NA - O did not have 12 hours of continuing education required and the sign in sheets revealed that NA - O attended 9 out of 12 facility in services during 2024, which equaled 9 hours. C. Record review of the employee file for NA - P with a hire date of 3/12/2023 did not reveal continuing education hours. Record review of the binder with monthly in services revealed NA - P did not have 12 hours of continuing education required and the sign in sheets revealed that NA - P attended 5 out of 12 facility in services during 2024, which equaled 5 hours. D. Record review of the employee file for Unit Director (UD) - Q with a hire date of 10/23/2008 did not reveal continuing education hours. Record review of the binder with monthly in services revealed UD - Q did not have 12 hours of continuing education required and the sign in sheets revealed that UD - Q attended 10 out of 12 facility in services during 2024, which equaled 10 hours. E. Record review of the employee file for NA - R with a hire date of 10/3/2023 did not reveal continuing education hours. Record review of the binder with monthly in services revealed NA - R did not have 12 hours of continuing education required and the sign in sheets revealed that NA - R attended 8 out of 12 facility in services during 2024, which equals 8 hours. In an interview on 01/28/25 at 03:14 PM the Chief Operating Officer (COO) confirmed there is no documentation of ongoing education for NA's for the past 12 months and that 5 out of the 5 sampled staff did not complete 12 hours of ongoing education and should have. Interview on 01/29/25 at 12:22 PM the Administrator confirmed there is no documentation that the sampled employees received 12 hours of continuing education, and it should have been in their employee files. Interview on 1/30/25 at 7:45 AM the Administrator confirmed that they review continuing education hours on an annual basis for the calendar year, not based upon hire date.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

E. An observation on 1/28/25 at 12:21 PM revealed Nurse Assistant (NA)-C opened the lid of a small cooler, took a scoop filled with ice out, put the ice in a cup, placed the scoop back in the cooler ...

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E. An observation on 1/28/25 at 12:21 PM revealed Nurse Assistant (NA)-C opened the lid of a small cooler, took a scoop filled with ice out, put the ice in a cup, placed the scoop back in the cooler and closed the lid. The observation further revealed that no hand hygiene was completed by NA-C before or after handling the ice scoop. An observation on 1/28/25 at 12:29 PM revealed NA-C opened the lid of the cooler of ice again, took a scoop filled with ice out, put the ice in a cup, placed the scoop back in the cooler and closed the lid. The observation further revealed that no hand hygiene was completed by NA-C before or after handling the ice scoop. In an interview on 1/28/25 at 1:04 PM, NA-C confirmed that the ice scoop should not have been placed back in the cooler after getting ice out of it and that hand hygiene should have been completed before and after using the scoop. Review of the facility's Ice policy, undated, revealed the following: -Ice will be produced and handled in a manner to keep it free from contamination. -Staff will wash hands prior to handling ice. Ice will not be handled with bare hands, but rather with a sanitized scoop and container for transport and distribution. Licensure Reference Number 175 NAC 12-006.11C Based on interviews, observations, and record reviews, the facility failed to perform hand hygiene for 20 seconds and wear a hair restraint while in the kitchen to prevent the potential for food-borne illness. The facility failed to ensure the ice machine was clean, food items were sealed, labeled, and dated, and outdated food were disposed of. The facility failed to ensure the scoop was not left in an ice cooler to prevent cross contamination. Facility reported that 173 residents receive food from kitchen. The facility census was 174. Findings are: A. Observation on 1/27/25 at 7:30 AM in the kitchen revealed the following: Foods found that were undated and/or opened or out of date: -In the dry storage area - chicken breaded powder not sealed and no date. - bag of macaroni open and not dated. In the walk-in freezer - 2 pieces of cake uncovered and not dated. - turkey patties opened and not dated. - grilled chicken breast fillets open and not dated. - Precooked pork breaded patties open and undated. In the walk-in refrigerator -5 bowls with lettuce uncovered and not dated. - 4 pieces of cake not dated. - Lemonade in a large pitcher dated 1/14/25 indicating out of date. - Coleslaw in a bowl dated 1/19/25 indicating out of date. Interview with Cook-T on 1/27/25 at 8:04 AM revealed that the foods should be sealed and dated, the lemonade and coleslaw were out of date, and the lettuce bowls should be thrown away. Interview with Director of Food Service (DOFS) on 1/27/25 at 9:55 AM confirmed all the food items listed above should not have open, undated or outdated. B. Observation on 1/27/25 at 7:20 AM of DA-S scooping ice out of ice machine without a hairnet in the kitchen, and looked over at surveyor standing inside the kitchen door. DA-S stopped scooping ice, then touched [gender] hair, went over to sink, and put a hair net on. DA-S performed hand hygiene with soap and water x 15 seconds. Interview on 1/28/25 at 12:30 PM with DOFS revealed kitchen staff should wear a hair net while in the kitchen and wash hands for 20 seconds. C. Observation of food preparation on 1/29/25 at 8:34 AM for lunch by Cook-T. Cook-T prepared ham and beans. The vegetables were already cut up when surveyor arrived in kitchen and Cook-T said the lids of the cans of beans were washed. Cook-T divided the beans into 5 pans. Cook-T performed hand hygiene with soap and water for 15 seconds and donned (put on) gloves. Cook-T continued to follow the recipe and divided the precut ham, diced onions, and black pepper into all 5 pans. Cook-T performed hand hygiene for 13 seconds. Interview with DOFS on 1/30/25 at 9:55 AM revealed the staff should wash hands for 20 seconds. Record review of Preventing Forborne Illness-Employee Hygiene and Sanitary Policy revised 1/2024 revealed: Policy statement - Food and Nutrition Services employees will follow appropriate hygiene and sanitary procedures to spread prevent the spread of foodborne illness. Employees must wash their hands: -Whenever entering or reentering the kitchen. -Before coming in contact with any food services. -After handling raw meat, poultry or fish and when switching between working with raw food and working with ready to eat food. -After handling soiled equipment or utensils. -During food preparation, as often as necessary to remove soil and contamination and to prevent cross contamination when changing tasks: and/or. -After engaging in other activities that contaminate the hands. -Hair Nets or caps and/or beard restraints must be worn to keep hair from contacting exposed food, clean equipment, utensils and linens. D. Observation on 1/30/25 at 7:19 AM of the kitchen ice machine revealed gray-blackish debris on the ice chute over the ice. Interview with RD-U on 1/30/25 at 7:21 AM stated the ice machine certainly needs cleaned. Interview with Director of Maintenance on 1/30/25 at 7:22 AM confirmed that the ice machine is dirty but unsure when maintenance last cleaned it. Record review of the maintenance PM's (preventative maintenance- indicating when the kitchen equipment was cleaned or maintained) dated December 26, 2024, revealed the last De-lime of the ice machine was 8/2024. Record review of facility's Ice Policy dated 2010 revealed: Ice will be produced and handled in a manner to keep it free from contamination. Procedure: Ice machines will be maintained in a clean and sanitary condition to prevent ice contamination.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.18(B) Based on record review, interviews, and observations, the facility failed to tra...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.18(B) Based on record review, interviews, and observations, the facility failed to transport laundry in a way to prevent cross contamination, place dirty linens into a soiled linen container, ensure Continuous Positive Airway Pressure (CPAP, a single pressure machine used to treat sleep apnea) and Bilevel Positive Airway Pressure (BiPAP, an inspiratory and expiratory pressure machine used to treat sleep apnea) cleaning for Resident 101, and change oxygen tubing for Residents 60 and 66 to prevent cross contamination. Findings are: A. On 1/29/25 at 9:19 AM observation of laundry aide (LA) that took clean gowns out of linen cart and held against [gender] uniform, then placed the gowns in another clean linen cart. LA dropped a clean towel on the floor, picked it up and placed the towel in the clean cart. Interview on 1/29/25 at 9:21 AM with LA confirmed that [gender] should not have linens against their body and if any linens fall to floor, they need placed in the dirty laundry. Interview on 1/30/25 at 7:35 AM with Director of Environmental Services revealed that the staff should not have linens against their person and if any linens fall to floor, they need placed in the dirty laundry bin. Record review of Laundry Policy dated 1/2024 revealed: Policy statement: Soiled laundry/bedding shall be handled, transported and processed according to the best practices for infection prevention and control. Clean linens are stored separately, away from soil linens, always. C. An observation on 1/27/25 at 12:33 PM revealed Resident 60 lying in bed with oxygen being administered through a nasal cannula. The observation further revealed no indication of when the oxygen tubing was last changed. An observation on 1/28/25 at 12:07 PM revealed Resident 60 sitting on the edge of [gender] bed with the oxygen being administered through a nasal cannula. The observation further revealed no indication of when the oxygen tubing was last changed. A review of Resident 60's Order Summary Report, dated 1/28/25, revealed no order to change Resident 60's oxygen tubing. An interview on 1/29/25 at 11:22 AM, Registered Nurse (RN)-F confirmed that there was no indication of when the oxygen tubing was last changed. An interview on 1/29/25 at 11:27 AM, the Unit Coordinator (UC)-G confirmed that oxygen tubing should be changed weekly and that a piece of tape is to be applied to the tubing with the date it was changed. A review of the facility's Cleaning Respiratory Equipment, dated 5/1/17, revealed the following: -replace masks and/or cannula used by an individual within 7 days and as needed (PRN) when obviously contaminated. D. An observation on 1/27/25 at 12:03 PM revealed Resident 66 lying in bed with oxygen being administered through a nasal cannula. The observation further revealed a piece of tape on the oxygen tubing that read 11/9. An observation on 1/28/25 at 12:11 PM revealed Resident 66 sitting on the edge of [gender] bed with the oxygen being administered through a nasal cannula. The observation further revealed a piece of tape on the oxygen tubing that read 11/9. A review of Resident 66's Order Summary Report, dated 1/28/25, revealed no order to change Resident 66's oxygen tubing. An interview on 1/29/25 at 11:25 AM, RN-F confirmed that the date on the oxygen tubing was 11/9. An interview on 1/29/25 at 11:27 AM, the UC-G confirmed that oxygen tubing should be changed weekly and that a piece of tape is to be applied to the tubing with the date it was changed. A review of the facility's Cleaning Respiratory Equipment, dated 5/1/17, revealed the following: -replace masks and/or cannula used by an individual within 7 days and as needed (PRN) when obviously contaminated. B. A record review of the facility's Infection Control policy dated 05/01/2017 revealed that CPAP and BiPAP machines were to have external surfaces wiped twice a week. A record review of Resident 101's Clinical Census dated 01/28/2025 revealed the resident was admitted to the facility on [DATE]. A record review of Resident 101's Medical Diagnosis dated 01/28/2025 revealed the resident had diagnosis of obstructive sleep apnea (OSA). A record review of Resident 101's Minimum Data Set (MDS, a comprehensive assessment used to develop a resident's care plan) dated 11/07/2024 revealed the resident had OSA and was on a non-invasive ventilator CPAP. A record review of Resident 101's Care Plan with an admission date of 05/02/2024 revealed a focus area of the resident used a BiPAP due to OSA and a interventions of encourage BiPAP use and keep call bell within reach. A record review of Resident 101's Order Summary Report dated 01/28/2025 revealed the resident was on a BiPAP at night and had orders for supply cleaning and replacement, but no order for cleaning the machine itself. A record review of Resident 101's Medication Administration Record and Treatment Administration Record (MAR & TAR) dated January 2025 revealed the resident used the BiPAP every night. An observation on 01/27/2025 at 12:32 PM revealed Resident 101's BiPAP was on the resident's bedside table and contained layers of white and gray fuzzy substances on the surface. An observation on 01/28/2025 at 2:20 PM revealed Resident 101's BiPAP was on the resident's bedside table and contained layers of white and gray fuzzy substances on the surface. An observation on 01/29/2025 at 8:05 AM revealed Resident 101's BiPAP was on the resident's bedside table and contained layers of white and gray fuzzy substances on the surface. An observation on 01/29/2025 at 2:19 PM with the Director of Nursing (DON) revealed Resident 101's BiPAP was on the resident's bedside table and contained layers of white and gray fuzzy substances on the surface. In an interview on 01/29/2025 at 2:19 PM, the DON confirmed Resident 101's BiPAP was on the resident's bedside table and contained layers of white and gray fuzzy substances on the surface, and it should have been clean.
Nov 2024 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC-12.006.09 Based on record review and interviews the facility failed to assess and monitor for...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC-12.006.09 Based on record review and interviews the facility failed to assess and monitor for potential signs and symptoms of a urinary tract infections for 1 (Resident 2) of 3 sampled residents. The census of the facility was 178. Findings are: Record review of Resident 2's census record dated 11/19/24 revealed the resident admitted to the facility admitted on [DATE]. Record review of Resident 2's Minimum Data Set, MDS, a comprehensive assessment of each resident's functional capabilities) dated 11/3/24 revealed a Brief Interview for Mental Status (BIMS), a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) was 15, which means the resident is cognitively intact. Record review of Resident 2's Physician orders dated 11/19/24 revealed: -Cephalexin Capsule 500 milligram (mg). Take one capsule by mouth every 6 hours for 5 days-indications for use: Urinary Tract Infection (UTI) -Start date 10/31/24. -Ciprofloxacin Tablet (tab) 500 mg. Take 1 tablet by mouth every 12 hours for 7 days-indications for use: UTI -Start date 11/6/24. Medication discontinued on 11/7/24. -Ciprofloxacin Tab 500 mg. Take 1 tablet by mouth every 12 hours for 7 days-indications for use: UTI -Start date 11/7/24. -Urine sample and send in for Urinalysis with Culture and Sensitivity (identifies the bacteria and which antibiotic is most effective) if indicated for infection. Start Date- 11/15/2024. Interview on 11/20/24 at 7:51 AM with Resident 2's guardian. Guardian reports they are upset with the staff for not collecting a urine sample timely. The facility did collect a urine sample a week later after [gender] told the facility about Resident 2's signs and symptoms for possible UTI. When the urine culture (results) came back, a new antibiotic was not started for several days. The facility was to follow up with a UA on 11/15/24 but did not collect the urine sample until today (11/20/24). Interview on 11/20/24 at 1:55 PM with Social Services (SS) revealed [gender] emailed the Guardian on 10/17/24 regarding Resident 2's behaviors and the guardian wondered if Resident 2 had a UTI. SS reported the guardian's concern about Resident 2's behaviors to Licensed Practical Nurse (LPN)-D. SS further reported that a (UA) urinary analysis was completed on 10/30/24 and an antibiotic was started on 10/31/24. Interview on 11/20/24 at 2:02 PM with LPN-D revealed the following: -On 10/22/24 LPN-D was told by SS that Resident 2 may have an UTI. LPN-D confirmed that they did not communicate these symptoms on the Physician's board. -On 10/30/24 the physician was notified, and the facility received an order for UA. -On 10/31/24 the facility received UA results and called the doctor. An antibiotic was ordered. -On 11/1/24 received (C&S) culture and sensitivity results and faxed to the doctor. -On 11/6/24 refaxed to doctor the C&S results, the doctor faxed facility back with no new order, then soon after received order for Ciprofloxacin and notified Guardian. Interview on 11/20/24 at 2:15 PM with LPN-D revealed SS should have gone to the floor nurse and the floor nurse should have placed UTI signs and symptoms on the physician board. LPN-D assumed that SS told the floor nurse.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number NAC 12.005.06(D)(E) Based on observations, interviews and record review the facility failed to perfor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number NAC 12.005.06(D)(E) Based on observations, interviews and record review the facility failed to perform hand hygiene for 20 seconds and wear personal protective equipment (PPE) throughout wound care for 1 (Resident 9) of 1 sampled residents. The facility census was 178. Findings are: Record review of MDRO PPE-Enhanced Barrier Precautions policy dated 1/2023 revealed: Policy Statement-Enhanced Barrier Precautions (EBP) are an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities. Record review of Infection Control Standard Precautions-Handwashing policy dated 1/2024 revealed: Policy Statement-The facility considers hand hygiene the primary means to prevent the spread of infections. Procedure: -Rub hands together vigorously for at least 20 seconds, covering all surfaces of the hands and fingers. Record review of Resident 9's November 2024's Medication Administration Record revealed resident admitted to the facility on [DATE]. Record review of Resident 9's Physician Orders revealed wound vac to left heel continuous suction at 125mmHg. Change dressing every night shift on Monday, Wednesday, Friday for left heel wound Start Date- 11/15/2024. Observation on 11/20/24 at 11:08 AM of Resident 9's left heel wound cares provided by Registered Nurse (RN)-A revealed the following: -RN-A brought supplies into the room, then performed hand hygiene with sanitizing gel and donned gloves. RN-A did not put on an isolation gown according to facility's Enhanced Barrier Precautions policy. -Washed hands with soap and water for 11 seconds after removing edema wear and old dressing. -Washed hands with soap and water for 10 seconds after cleaning the wound. -Washed hands with soap and water for 11 seconds after opening dressings and applied skin prep. -Washed hands with soap and water for 12 seconds after framing the wound opening with a drape. Interview on 11/20/24 at 11:35 AM with RN-A confirmed that [gender] should have washed hands for 30 seconds. Interview on 11/20/24 at 1:20 PM with Director of Nursing confirmed the facilities expectation is to wear PPE during wound cares and to wash hands with soap and water for 20 seconds.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0882 (Tag F0882)

Could have caused harm · This affected most or all residents

Licensure Reference Number NAC 12-005.06(H) Based on interviews and record review the facility failed to employ an Infection Preventionist (IP). This had the potential to affect all the residents livi...

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Licensure Reference Number NAC 12-005.06(H) Based on interviews and record review the facility failed to employ an Infection Preventionist (IP). This had the potential to affect all the residents living at this facility. The census of the facility was 178. Findings are: Record review of Infection Prevention and Control Program Policy dated 5/20/2017 revealed: -The designated Infection Preventionist serves as a consultant to our staff on infectious diseases, resident room placement, implementing of isolation precautions, staff and resident exposures, surveillance, and epidemiological investigations of exposures of infectious diseases. Record review of Antibiotic Stewardship and Infection Control Surveillance Record revealed no documentation for November 2024. Interview on 11/20/24 at 6:58 AM with Director of Nursing (DON) revealed the facility has not had an IP since mid-October 2024. The facility has hired a new nurse and will have them trained for IP. DON confirmed that infection control duties had not been done since October 2024. Interview on 11/20/24 at 8:26 AM with the Administrator confirmed that the facility did not have an IP since October but the facility hired someone for Infection Preventionist and they start next week.
Oct 2024 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09(H)(iii)(2) Based on interview and record review; the facility failed to follow the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09(H)(iii)(2) Based on interview and record review; the facility failed to follow the medical practitioner's orders regarding wound care and failed to ensure wound treatment was completed for 1 (Resident 1) of 4 sampled residents. The facility census was 177. Findings are: Record review of facility's Skin and Wound Management Policy, last revised 1/2024, revealed the nursing staff and the medical practitioner: -Will assess and document regarding all current wound care treatments, -will identify type and characteristics of a pressure sore, -will identify and define complications of healing regarding pressure sores, -the practitioner will order wound treatments and identify medical interventions related to wound management. Record review of the undated facility admission record revealed that Resident 1's most recent admission to the facility was on 6/28/24 with a diagnosis of Chronic Obstructive Pulmonary Disease and Type 2 Diabetes. Record review of Resident 1's Minimum Data Set (MDS - a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 9/27/24 revealed: -The resident's cognitive assessment indicated no cognitive impairment, -the resident received substantial assistance with transfers (moving from one surface to another), bed mobility, dressing, and toileting hygiene, -the resident used a wheelchair for mobility, -the resident had a Stage 2 (partial thickness loss of skin presenting as a shallow open ulcer with a red or pink wound bed) pressure ulcer, -the resident did not participate in Restorative Nursing (type of nursing care designed to assist residents of nursing homes to maintain or improve their functional abilities). Record review of Resident 1's Comprehensive Care Plan (CCP- written instructions needed to provide effective and person centered care of the resident that meet professional standards of quality care) date initiated 6/28/24 the resident was at risk for skin breakdown and has an open area on coccyx. Record review of Resident 1's Order Summary Report printed on 10/29/24 revealed no orders for wound care. Record review of Resident 1's weekly skin observation dated 8/30/24 revealed a pressure issue noted to coccyx with measurements of 2 centimeters (cm) long by 2 cm wide and .1 cm in depth. Record review of Resident 1's weekly skin observation dated 10/01/24 revealed a Stage 2 pressure issue, to coccyx with measurements of 7 cm long, by 6 cm wide and .25 cm in depth. Record review of the Tissue Analytics wound evaluation assessment dated [DATE] revealed the following visits from the Advanced Practice Registered Nurse (APRN): -On 9/18/24 Resident 1 was seen for a stage 2 linear wound on the coccyx down the crease of buttocks and the plan was to wash with facility cleanser, pat dry. Apply a thick layer of Triad cream to the wound area change or re-apply dailiy and as needed. Apply facility barrier cream as needed after bathing, changing, and in between treatments after soiling. Check and change every 2 hours. turn every 2-3 hours to relieve pressure. Resident needs to be on an air mattress and needs a Roho cushion (a pressure relieving cushion) for the wheelchar. -On 9/25/24 Resident 1 was seen and the document noted that the wound is larger, the resident still needs an air mattress, and to be propped off [gender]'s bottom. The plan is to continue current treatment. -On 10/2/24 the wound was staged at a Stage 3 (a wound that involves full thickness skin loss, exposing fat tissue but not muscle, tendon, or bone) pressure ulcer. Notes revealed to wash the wound with facility cleanser, pat dry. Apply a thick layer of Triad cream to the wound area. Cover the entire area with a sacral mepilex dressing or 2 4 x 4's large enough to cover the entire wound area. Change or re-apply daily and as needed. Check and change every 2 hours and change the dressing if it is soiled or wet. Turn resident every 2-3 hours to relieve pressure. Obtain an air mattress and a Roho cushion for Resident 1's chair. Record review of Resident 1's Treatment Administration Record (TAR) from 8/1/24 through 10/4/24 revealed no wound care treatments were ordered or completed. Interview on 10/29/24 at 1:38 PM Licensed Practical Nurse (LPN) - A confirmed that Resident 1 did have a wound to [gender]'s coccyx. It was also confirmed there were no documented treatment orders on the TAR, or documentation that any wound care had been done from when wound was found on 8/30/24 until the resident discharged out to the hospital on [DATE]. LPN-A further revealed there was a treatment but could not confirm what the treatment was or if the treatment was completed for the wound. Interview on 10/29/24 at 2:47 PM the Director of Nursing confirmed that Resident 1 did not have any wound treatment orders on the TAR. It was also confirmed that the wound had been getting bigger. DON further confirmed that there was no documentation that the wound treatment had ever been completed while the resident was at the facility.
Sept 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0561 (Tag F0561)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. A record review of the facility policy Quality of Life Resident Self Determination and Participation revised December 2016 re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. A record review of the facility policy Quality of Life Resident Self Determination and Participation revised December 2016 revealed that each resident was allowed to choose activities, schedules and health care that were consistent with interests, values, assessments, and plans of care including daily routine such as sleeping and waking, eating, exercise and bathing schedules. C. A record review of the facility policy Resident Rights dated 11/17 revealed the resident had a right to be treated with respect and dignity including the right to receive services in the facility within reasonable accommodation of preferences. D. A record review of Resident 1's undated admission record revealed the resident was admitted to the facility on [DATE]. A record review of Resident 1's Significant Change MDS dated [DATE] revealed a BIMS of 14. A record review of Resident 1's bathing documentation from 08/01/2024 to 09/19/2024 revealed Resident 1 received baths during the month of August 2024 on the following dates of 08/05/2024, 08/14/2024 and 08/19/2024. A record review of Resident 1's Progress Notes dated 08/01/2024 through 09/18/2024 revealed no documentation of refusals or bed baths offered to the resident. A record review of Resident 1's CCP revised 06/19/2024 that stated Resident 1 prefers to bathe one time per week in either a shower or bath. An interview on 09/18/2024 at 12:00 PM with Resident 1 with a family member interpreting confirmed that Resident 1 was receiving one bath per week, and wanted two baths per week. During the interview Resident 1 reported no-one from the facility had asked what their preference was. An interview on 09/19/2024 at 8:47 AM with the Director of Nursing (DON) confirmed that Resident 1 did not receive a bath from 08/06/2024 to 08/13/2024, which was eight days without a bath, and had no baths documented from 08/20/2024 through 09/02/2024 which was 13 days without a bath. E. A record review of Resident 4's undated admission Record revealed that Resident 4 was admitted to the facility on [DATE] and discharged on 05/29/2024. A record review of bathing documentation for Resident 4's stay from 03/12/2024 to 05/29/2024 revealed baths were documented twice per week in March. In April 2024, Resident 4 received baths on 04/02/2024, 04/08/2024, 04/16/2024, and 04/25/2024. In May 2024, baths were documented on 05/02/2024, 05/08/2024, 05/19/2024, and 05/21/2024. A record review of Resident 4's Progress Notes dated 03/01/2024 through 05/29/2024 revealed no documentation of refusals or bed baths offered to the resident. A record review of Resident 4's CCP revealed an intervention with revision date 03/22/2024 revealed Resident 4 was dependent for bathing and would like baths twice weekly. An interview on 09/19/2024 at 8:47 AM with the DON confirmed that Resident 4 was not offered a bath from 04/09/2024 to 04/15/2024, which was seven days without a bath, from 04/16/2024 through 04/24/2024 which was eight days without a bath, and from 05/08/2024 through 05/19/2024 which was 10 days without a bath. F. A record review of Resident 5's undated admission Record revealed that Resident 5 admitted into the facility on [DATE] and discharged on 07/08/2024. A record review of bathing documentation reviewed for the resident's stay in facility from 06/06/2024 to 07/08/2024 revealed baths were documented on 06/20/2024, 06/25/2024 and 07/03/2024. The bath on 06/20/2024 was documented as refused. A record review of Resident 5's Progress Notes dated 06/06/2024 through 07/08/2024 revealed no documentation of refusals or bed baths offered to the resident. A record review of Resident 5's CCP revealed an intervention initiated 06/06/2024 that stated the resident was dependent for bathing. An interview on 09/18/2024 at 2:05 PM with the DON confirmed that Resident 5 was not offered a bath from 06/06/2024 until 06/20/2024 Resident 5 refused the bath on 06/20/2024, and did not get a bath until 06/25/2024. The DON confirmed Resident 5 should have been offered a bath every week, and Resident 5had gone 14 days without a bath being offered. G. A record review of Resident 6's undated admission Record revealed Resident 6 admitted to the facility on [DATE]. A record review of Resident 6's quarterly MDS dated [DATE] revealed a BIMS score of 15. A record review of Resident 6's bathing documentation from 08/01/2024 to 09/19/2024 revealed baths were documented on 08/01/2024, 08/05/2024, 08/12/2024, 08/15/2024, 08/19/2024, 08/26/2024, 09/03/2024, 09/05/2024, 09/12/2024, and 09/16/2024. A record review of Resident 6's Progress Notes dated 08/01/2024 through 09/18/2024 revealed no documentation of refusals or bed baths offered to the resident. A record review of Resident 6's CCP revealed an intervention revised 03/25/2024 that stated the resident preferred a bath at least one time per week, and was dependent on staff for the task. A record review of grievance log provided by facility revealed an entry from 09/03/2024 that Resident 6 and their representative voiced a complaint to Social Services and the DON regarding bathing preferences not being followed. A record review of an email sent to the facility by Resident 6's representative dated 09/02/2024 revealed the representative had had multiple meetings with staff regarding Resident 6 getting two showers per week, most recently 04/29/2024. An interview on 09/17/2024 at 4:36 PM with Resident 6 revealed Resident 6 should have received two baths a week and it did not happen. An interview on 9/18/24 at 12:03 PM with Resident 6's representative confirmed that bathing had been discussed with the resident and staff many times since admission. Staff have said that Resident 6 can choose how often they want a shower. The resident representative stated that the Resident 6 has previously gone two weeks without a bath. An interview on 09/19/2024 at 8:47 AM with the DON confirmed that Resident 6 was not offered a bath between 09/05/2024 and 09/12/2024 not two times a week. H. A record review of the Resident 7's undated admission Record revealed Resident 7 was admitted into the facility on [DATE]. A record review of Resident 7's Significant Change MDS dated [DATE] revealed a BIMS of 15. A record review of Resident 7's bathing documentation from 08/01/2024 to 09/19/2024 revealed baths were documented weekly throughout August 2024 and September 2024. A record review of Resident 7's CCP revealed an intervention revise 04/10/2024 that stated the resident required substantial to maximal assistance with bathing, and the resident wishes to complete bathing hygiene (SPECIFY) once week, Once every other week. An interview on 09/18/2024 at 4:37 PM with Resident 7 confirmed that Resident 7 got one bath a week and would like two. The resident further confirmed that they had told the staff in the past that they would prefer two baths per week. I. An interview on 09/18/2024 at 2:39 PM with Registered Nurse (RN) D confirmed that residents were supposed to get two baths a week and if the resident was out of the facility or refused the bath it was offered later that day, that evening, or on the weekend. The RN stated that resident bathing preferences were asked during the admission process for nursing, and the nurse filled out the form. An interview on 09/19/2024 at 7:20 AM Nurse Aide (NA) E revealed that NA E was the Station 1 bath aide and worked full-time Monday through Friday. During the interview NA E reported being pulled to the floor at leat 2 times a week and baths would not be given. An interview on 09/19/2024 at 7:44 AM with NA F revealed that NA F was the Station 5 bath aide. During the interview NA F reported being pulled to the floor at leat 2 times a week and was not aware of how baths were given. An interview on 09/19/2024 at 10:39 AM with the DON confirmed that bathing preferences were not asked about during the care plan meetings and should be. Licensure Reference Number 175 NAC 12-006.05(E) Based on observations, record reviews, and interviews, the facility failed to honor preferences for religious practices for Resident 2 and bathing preferences for 5 residents (Residents 1, 4, 5, 6, and 7). This affected 6 of 7 residents sampled for choices. The facility census was 175. Findings are: A. A record review of the facility policy Quality of Life-Resident Self Determination and Participation revised December 2016 revealed that each resident was allowed to choose activities and schedules consistent with their interests and values, including religious affiliation and worship preferences. A record review of the facility policy Resident Rights created 11-17 revealed that the resident had a right to participate in activities, including religious, that did not interfere with the rights of other residents in the facility. A record review of Resident 2's admission Record printed 09/19/2024 revealed the resident was admitted to the facility on [DATE] with a diagnosis of radiculopathy, lumbar region (a condition that occurs when a nerve root in the lower back is compressed or irritated. This can lead to pain, numbness, tingling, or weakness that radiates down the leg). A record review of Resident 2's Significant Change Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) dated 08/07/2024 revealed a Brief Interview for Mental Status (BIMS-a screening tool used to assess cognition [relating to the mental process involved in knowing, learning, and understanding things]. The BIMS assessment uses a points system that ranges from 0 to 15 points: 0 to 7 points indicates severe cognitive impairment; 8 to 12 points indicates moderate cognitive impairment; and 13 to 15 points indicates that cognition is intact) score of 14, indicating the resident's cognition was intact. Section GG Functional Abilities and Goals revealed that Resident 2 required substantial to maximal assistance with personal hygiene and with transfers. A record review of Resident 2's Social Services admission Data Collection dated 05/03/2024 revealed the resident gave their religion as Muslim. A record review of Resident 2's Activities admission Data Collection dated 05/06/2024 revealed the resident spoke Arabic and required translation services. A record review of Resident 2's Progress Notes printed 09/19/2024 revealed a Nursing Progress Note dated 07/13/2024 at 6:28 PM that stated the resident was very upset this shift. The Progress Note further stated that using a translator, the resident stated I want to pray. I want to fast. I want to go to the mosque. Further review of the Progress Notes revealed a Social Services Progress Note written on 08/12/2024 at 4:13 PM that stated the president of the Islamic Foundation of [NAME] was contacted and spoke with Resident 2. The president had stated they would come meet with [Resident 2] to get services. There was no further documentation of the president visiting. Further review of the Progress Notes revealed a Social Services Progress Note written on 08/26/2024 at 3:31 PM that stated a volunteer from the Islamic Foundation visited Resident 2 and said [they] could offer resources to resident. There was no further documentation of visitors from the religious association. A record review of Resident 2's undated Comprehensive Care Plan (CCP- written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) printed 09/18/2024 revealed no mention of religious preferences or requirements. An interview on 09/18/2024 at 9:59 AM with Resident 2 using a phone interpreter service the resident stated, here I cannot fast and cannot pray. Resident 2 became tearful and remained tearful while discussing their spiritual needs. Resident 2 stated that their religion required them to pray five times a day. Prior to prayer, Resident 2 needed to bathe part of their body and stated that they are unable to do that unassisted. Resident 2 also explained that their religion requires ritual fasting at times, and they have been unable to do that here. An interview on 09/18/2024 at 10:46 AM with Medication Aide (MA) B revealed that the MA was Muslim and spoke very little Arabic. The MA confirmed that Resident 2's religion was very important to them. An interview on 09/18/2024 at 10:56 AM with MA C confirmed they did not know anything about Resident 2's prayer requirements, just that the resident did not eat pork. An interview on 09/19/2024 at 8:52 AM with the Activities Director (AD) confirmed they were unaware of Resident 2's religious requirements. The AD stated they always used the interpreter service when talking with the resident, and confirmed they should have asked the resident more about what they needed. The AD further confirmed they were unaware that Resident 2 had expressed a desire to fast and pray and had not reached out to provide religious services for Resident 2. The AD stated that religious preferences did not get put in care plans. The AD confirmed Resident 2's preferences regarding religious requirements were not currently being met.
Jul 2024 2 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.09(I) Based on observation, interview, and record review, the facility failed to ensur...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.09(I) Based on observation, interview, and record review, the facility failed to ensure interventions were implemented to prevent elopement (when a resident leaves the premises or a safe area without authorization) for 2 (Residents 1 and 2) of 3 sampled residents. The facility census was 198. The facility Administrator for Emerald Nursing and Rehab [NAME] was notified on 07/02/2024 at 5:30 PM of an Immediate Jeopardy (IJ) which began on 06/29/2024. The IJ was removed on 07/02/2024, as confirmed by surveyor onsite verification. Findings are: A record review of the facility's undated Missing Resident/Elopement Procedure revealed all nursing staff were responsible for knowing the whereabouts of residents for which they were assigned. Each resident was required to advise the nurse in charge when the resident left the building. Residents were not permitted to leave the building alone unless a physician order was present. Residents identified as cognitively impaired and assessed as an elopement risk were to be provided with an elopement prevention device and all personnel were responsible for promptly going to the location and determining the cause of an activated audible door alarm. In the event a resident cannot be located the charge nurse of the missing resident was to activate the elopement procedure, contact the Administrator and Director of Nursing immediately, and assign staff to search the building and grounds. The Administrator/Designee was responsible for initiating (starting) detailed documentation of all actions taken and efforts made to locate the resident immediately after or at the time of the event and contacting the State Department of Public Health. A record review of the facility's Elopement Education dated 03/28/2024 revealed that lists were provided at the nurse's stations for residents that were currently at risk for elopement. If the staff had concerns of a resident wandering or wanting to leave, management needed notified. An elopement book at the receptionist desk identified residents as well. For residents that wanted to leave the building, staff was to notify the reception desk to ensure they sign out and were safe to do so. A. A record review of Resident 1's Clinical Census dated 07/02/2024 revealed the resident was admitted to the facility 06/17/2024. A record review of Resident 1's Medical Diagnosis dated 07/02/2024 revealed the resident had diagnoses of: Unspecified Sequelae Of Nontraumatic Subarachnoid Hemorrhage (a brain bleed), Alcohol Dependence, Uncomplicated, Alcoholic Liver Disease, Other Seizures (uncontrolled jerking or shaking events), Unspecified, Type 2 Diabetes Mellitus Without Complications (uncontrolled blood sugar), Depression, and Pain. A record review of Resident 1's Minimum Data Set (MDS, a comprehensive assessment used to develop a resident's care plan) with a Target Date of 06/24/2024 revealed the resident had a Brief Interview for Mental Status (BIMS, a score of a residents cognitive abilities) 9 of 15 which indicated the resident was moderately cognitively impaired (difficulty with mental function and skills). The resident was independent with mobility and all activities of daily living (ADL) except eating. The resident had wandered (walked around aimlessly) 1 to 3 days in the lookback period. A record review of Resident 1's Nursing admission Data Collection - V 2 dated 06/17/2024 revealed the resident had a history of exit seeking, wandering away, or getting lost. The resident had a pertinent diagnosis of Dementia (confusion) Alzheimer's disease, Anxiety disorder, or Delusions and was capable of independent mobility. The resident was a potential elopement risk. A record review of Resident 1's Clinical Physician's Orders dated 07/02/2024 revealed the resident had a wanderguard safety device (device worn that would set off an alarm if the resident got close to an alarmed door). The Clinical Physician's Orders did not reveal the resident had a physician order to leave the building alone. A record review of Resident 1's Care Plan with an admission date of 06/17/2024 revealed the resident had impaired cognitive function or impaired decision making. The resident was at risk for elopement related to cognition and wandering with a goal of the resident would not exit the facility unaccompanied by staff or family through the next review date. The risk for elopement intervention was the resident was currently wearing a wandering device on the left wrist. A record review of Resident 1's Progress Note dated 06/17/2024 at 12:40 PM revealed Social Services (SS) documented the resident was unaware why he was at the facility, and nobody told the resident anything, they just dropped the resident off. SS did tell the resident there was concerns with memory and cognition. SS encouraged the resident to check out the building and that the resident could not exit the front door alone. The resident was observed checking out various areas of the building and getting familiar with things. SS notified the front desk that the resident may be checking out the building and if the resident was in the lobby unsure which direction to go, help guide Resident 1. A record review of Resident 1's Progress Note dated 06/17/2024 at 5:59 PM revealed Resident 1 was assessed as an elopement risk. A record review of Resident 1's Progress Note dated 06/27/2024 revealed the resident believed the resident had a flight to catch in Omaha and packed up belongings. The resident was not easy to redirect. The resident was confused and unaware what city the resident was in. The resident went to the first floor looking for the main entrance. The resident was assisted back to the 2nd floor by a Nursing Assistant (NA) and was not able to find own way back. A record review of the facility's Waunderguard Master Resident List dated 06/28/2024 revealed Resident 1 was on the list for having a wanderguard. A record review of Resident 1's Progress Note dated 06/29/2024 at 12:07 PM revealed the resident had increased confusion and constantly seemed lost. The resident had been packing belongings all night and the staff was not able to redirect. The resident was constantly wandering in the hallways without direction or purpose. The management was notified, and the resident was being moved to Station 5 (the locked memory care unit) for safety related to increased confusion and wandering. A record review of the facility's Incidents By Incident Type dated 01/02/2024 to 07/02/2024 did not reveal resident 1 had an Elopement Incident. A record review of the facility's unnamed reportable incidents list dated 04/03/2024 through 07/01/2024 did not reveal Resident 1 had an elopement. A record review of the facility's undated Elopement list for the previous 6 months did not reveal Resident 1 had eloped. A record review of Resident 1's Progress Notes dated 06/17/2024 to 7/1/2024 did not reveal the resident had eloped from the facility. A record review of the facility's unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 did not reveal Resident 1 signed out of the facility with Resident 2 on 06/29/2024 at 9:47 AM. An observation on 07/02/2024 at 7:00 AM revealed the front door to the facility was unlocked and no staff was in sight until entering the administrative offices. In an interview on 07/02/2024 at 10:14 AM, Rec-F confirmed there is a book kept in the cabinet at the receptionist's desk that contained a list of residents with wanderguards and a list of residents with Community Access Passes, a photo of the resident, and the resident's demographic information. The book indicated if a resident could leave the facility and where they were allowed to go, and the wanderguard list indicated the resident was not to leave the facility without staff or family. Rec-F confirmed Rec-F does not refer to the binder that contained the wanderguard list, Community Access Passes, resident photos, and resident demographics. In a telephone interview on 07/02/2024 at 11:50 AM, Nursing Assistant (NA)-B that was scheduled to be working Station 4 on 06/29/2024 confirmed NA-B was not working on Station 4, NA-B was transferred to Station 5. NA-B confirmed NA-B knew Resident 1 and the resident had a wanderguard on that should have gone off when the resident attempted to leave the facility. NA-B confirmed the staff on Station 4 was running around looking for the resident on that date after being unable to locate [gender]. NA-B confirmed Resident 2 went in and out of the facility all day. In a telephone interview on 07/02/2024 at 12:07 PM, NA-C that was scheduled to be working Station 4 on 06/29/2024 confirmed that NA-C left for a break and Residents 1 and 2 were outside as NA-C left the facility. NA-C confirmed Resident 1 had a wanderguard and should not have been outside of the facility, but NA-C confirmed NA-C did not notify anyone. When NA-C returned to the facility after the break, NA-C heard Residents 1 and 2 were at Zestos on the other side of South Street. NA-C reported the incident to the charge nurse. NA-C was then instructed to take Resident 1 to station 5 as soon as possible. NA-C confirmed there was supposed to be a list of residents with wanderguards but NA-C doesn't check it and NA-C did not know what residents were on the list. NA-C revealed nobody was checking the wanderguards and NA-C was unsure who was supposed to be checking the wanderguards. In a telephone interview on 07/02/2024 at 12:23 PM, NA-D that was scheduled to be working Station 4 on 06/29/2024 confirmed that NA-D was very busy that day and heard that Residents 1 and 2 had gone across the street but was not sure when Resident 1 took Resident 2 across the street. NA-D confirmed that none of the staff realized the residents were gone. NA-D confirmed the staff let Resident 1 and 2 do what they want. NA-D confirmed that after the incident, the staff took Resident 1 directly to Station 5, the locked unit. NA-D confirmed some residents could go out and some could not. NA-D confirmed NA-D was unaware how to determine what each resident was allowed to do. NA-D confirmed the nurse lets the staff know who can go out by themselves. NA-D confirmed the staff is unaware of when the residents leave the floor. In an interview on 07/02/2024 at 12:48 PM, Unit Director (UD)-E confirmed UD-E was on call at the time of the incident, but not at the facility. The Social Worker was at the facility and reported to UD-E. UD-E confirmed that Resident 2 talked Resident 1 into taking Resident 2 across South Street to Zestos. UD-E confirmed that Resident 1 had a wanderguard bracelet on at the time and was not sure why it did not trigger the alarm system. UD-E confirmed that every nurse's station had a list of residents that wear a wanderguard. UD-E confirmed UD-E tested the wanderguard and it worked, but if the wanderguard bracelets get close to expiration, they get glitchy and don't always read correctly. UD-E confirmed that Resident 1 was younger, ambulates without an assistive device unhindered (without being slowed or more difficult), and talked like the resident knew what they were saying. Resident 1 was very deceptive and that may be why the staff allowed the resident to leave the facility. UD-E revealed the Director of Nursing (DON) confirmed [gender] was working on the investigation and report on 06/29/2024. In an interview on 07/02/2024 at 3:56 PM, the DON confirmed that while investigating the Resident 1 and Resident 2 incident on 06/29/2024, the DON reviewed the progress notes for Resident 1 and seen Resident 1 had increased confusion, was exit-seeking more, and was packing the resident's things up to leave, so the DON decided it was best to get Resident 1 to a locked unit. In an interview on 07/08/2024 at 3:28 PM, Resident 2 confirmed that Resident 2 did not know that Resident 1 had a wanderguard bracelet on or that Resident 1 was not supposed to leave the facility. Resident 2 confirmed that Resident 2 had gone across the street several times before and it was not an issue. Resident 2 confirmed that Resident 2 was in a wheelchair at the time and Resident 1 pushed [gender] across the street. Resident 2 confirmed Resident 2 signed in and out but was unaware if Resident 1 did. Resident 2 confirmed 2 staff members from the facility came to Zesto's to tell the residents to go back to the facility. Resident 2 confirmed Resident 2 had not been told they could not go across the street. In a telephone interview on 07/02/2024 at 11:37 AM, Rec-A confirmed Resident 1 came to the reception desk where Resident 2 withdrew 60 dollars to go across the street to Zesto's to get ice cream. Resident 2 signed themselves out in the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 and went outside. Resident 2 then came back in the facility and Resident 1 and Resident 2 got together and were leaving the facility. Rec-A confirmed that another resident with a wanderguard set off the alarm. Rec-A then cleared the alarm and a line of people left the facility that included Resident 1 and Resident 2. Rec-A confirmed that Resident 2 was sitting outside smoking and Resident 1 was also there. Rec-A confirmed that Rec-A thought Resident 1 was just a visitor and did not think anything about it. Later, 2 staff entered the building and told Rec-A that Resident 1 was out and had a wanderguard on. The 2 staff went to get the residents and the residents were at Zesto's. Rec-A confirmed there is a list of residents that says where the resident is allowed to go at the receptionist desk and Resident 1 was not on there yet due to Resident 1 was a new resident. Rec-A again confirmed Rec-A thought Resident 1 was just a visitor pushing Resident 2 around. Rec-A confirmed it can get too busy in the lobby and 1 person cannot watch all the people coming and going. Rec-A confirmed there was a master list of residents with wanderguards in the computer and that the staff has to pull up the resident's Electronic Medical Record to see a picture of a resident. In an interview on 07/02/2024 at 1:35 PM, the facility's Administrator confirmed the facility has the security video of Residents 1 and 2 leaving the facility and the receptionist knew where the residents were going, so the Administrator confirmed that the facility's management group determined it was not an elopement. The Administrator confirmed that it was not until 10:55 AM that the Administrator was contacted by the facility. The Administrator confirmed that the facility's receptionist was the one that made the determination that it was safe for Resident 1 and Resident 2 to leave the grounds to go across South Street to Zesto's. In an interview on 07/02/2024 at 8:01 PM, the Clinical Consultant (CC) confirmed that the receptionist that was working on 06/29/2024 should not have turned off the wanderguard alarm system to let Resident 1 leave the facility. B. A record review of Resident 2's Clinical Census dated 07/02/2024 revealed the resident was admitted to the facility 11/10/2023. A record review of Resident 2's Medical Diagnosis dated 07/02/2024 revealed the resident had diagnoses of: Presbyopia (eye disease), Myopia, Unspecified Eye (nearsighted), Nonexudative Age-Related Macular Degeneration, Bilateral, Stage Unspecified (chronic eye disease), Morbid (Severe) Obesity Due To Excess Calories (very overweight), Non-Pressure Chronic Ulcer Of Other Part Of Left Foot Fat Layer Exposed (deep left foot wound), Acquired Absence Of Other Left Toe(s), Chronic Obstructive Pulmonary Disease (COPD), Unspecified, Chronic Combined Systolic (Congestive) And Diastolic (Congestive) Heart Failure (CHF), Unspecified, Type 2 Diabetes Mellitus Without Complications (uncontrolled blood sugar), Depression, and Pain. A record review of Resident 2's MDS dated of 04/23//2024 revealed the resident had a BIMS score of 13 of 15 that indicated the resident was cognitively aware. The resident was needed partial/moderate staff assistance with most ADL's except eating and oral hygiene (cleaning). The resident needed setup assistance with all areas of mobility. The resident required the use of a walker or wheelchair. The resident had 2 or more falls with injury in the lookback period. The resident did not wander. Resident 2 did have oxygen. A record review of Resident 2's Care Plan with an admission date of 12/27/2023 revealed the resident had the following focus areas: functional deficit with current ADL's, at risk for falls, impaired visual function, appropriate for long term care related to the need for 24/7 (24 hours per day, 7 days per week) supervision/care and the potential for a mood problem related to depression. A record review of Resident 2's Nursing admission Data Collection - V 2 dated 04/23/2024 did not reveal the resident had a history of exit seeking, wandering away, or getting lost. The resident did not have a pertinent diagnosis of Dementia (confusion) Alzheimer's disease, Anxiety disorder, or Delusions and was capable of independent mobility. A record review of Resident 2's Clinical Physician's Orders dated 07/02/2024 revealed a provider order of: May go out of facility with responsible person with all meds (medications) PRN (as needed). A record review of the facility's Incidents By Incident Type dated 01/02/2024 to 07/02/2024 did not reveal resident 2 had an elopement incident. A record review of the facility's unnamed reportable incidents list dated 04/03/2024 through 07/01/2024 did not reveal Resident 2 had an elopement. A record review of the facility's undated Elopement list for the previous 6 months did not reveal Resident 2 had eloped. A record review of the facility's unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 revealed Resident 2 signed out of the facility on 06/29/2024 at 9:47 AM but did not sign back in. A record review of the Community Access Pass Master List dated 06/21/2024 revealed Resident 2 was on the list and was approved to sit out front only. An observation on 07/08/2024 at 3:28 PM revealed Resident 2 was exiting the public restroom walking with a 4 wheeled walker. The resident went to the receptionist desk and got the resident's cigarettes, then continued to the smoking area in the facility's courtyard. The resident walked very slowly and was short of breath. In an interview on 07/02/2024 at 10:14 AM, Rec-F confirmed there is a book kept in the cabinet at the receptionist's desk that contained a list of residents with wanderguards and a list of residents with Community Access Passes, a photo of the resident, and the resident's demographic information. Rec-F confirmed Rec-F does not refer to the binder that contained the wanderguard list, Community Access Passes, resident photos, and resident demographics. The book indicated if a resident could leave the facility and where they were allowed to go, and the wanderguard list indicated the resident was not to leave the facility without staff or family. Rec-F confirmed Resident 2 had a Community Access Pass, but the resident was approved to sit out front only. In a telephone interview on 07/02/2024 at 11:50 AM, Nursing Assistant (NA)-B that was scheduled to be working Station 4 on 06/29/2024 confirmed NA-B was not working on Station 4, NA-B was transferred to Station 5. NA-B confirmed NA-B knew Resident 2. NA-B confirmed the staff on Station 4 was running around looking for the residents (Resident 1 and 2). NA-B confirmed Resident 2 went in and out of the facility all day. In a telephone interview on 07/02/2024 at 12:07 PM, NA-C that was scheduled to be working Station 4 on 06/29/2024 confirmed that NA-C left for a break and Residents 1 and 2 were outside as NA-C left the facility. NA-C confirmed Resident 1 had a wanderguard and should not have been outside of the facility, but NA-C confirmed NA-C did not notify anyone. When NA-C returned to the facility after the break, NA-C heard Residents 1 and 2 were at Zestos on the other side of South Street. NA-C reported the incident to the charge nurse. In a telephone interview on 07/02/2024 at 12:23 PM, NA-D that was scheduled to be working Station 4 on 06/29/2024 confirmed that NA-D was very busy that day and heard that Residents 1 and 2 had gone across the street but was not sure when Resident 1 took Resident 2 across the street. NA-D confirmed that none of the staff realized the residents were gone. NA-D confirmed the staff lets resident 1 and 2 do what they want. NA-D confirmed the nurse lets the staff know who can go out by themselves. NA-D confirmed the staff is unaware of when the residents leave the floor. In an interview on 07/02/2024 at 12:48 PM, Unit Director (UD)-E confirmed UD-E was on call at the time of the incident, but not at the facility. The Social Worker was and reported to UD-E. UD-E confirmed that Resident 2 talked Resident 1 into taking Resident 2 across South Street to Zestos. UD-E confirmed that Resident 1 had a wanderguard bracelet on at the time and was not sure why it did not trigger the alarm system. UD-E confirmed that every nurse's station had a list of residents that wear a wanderguard. UD-E confirmed UD-E tested the wanderguard and it worked, but if the wanderguard bracelets get close to expiration, they get glitchy and don't always read correctly. UD-E confirmed that Resident 1 was younger, ambulates without an assistive device unhindered (without being slowed or more difficult), and talked like the resident knew what the resident was saying. Resident 1 was very deceptive and that may be why the staff allowed the resident to leave the facility. UD-E confirmed that the Director of Nursing (DON) confirmed the DON was working on the investigation and report on 06/29/2024. In an interview on 07/08/2024 at 3:28 PM, Resident 2 confirmed that Resident 2 did not know that Resident 1 had a wanderguard bracelet on or that Resident 1 was not supposed to leave the facility. Resident 2 confirmed that Resident 2 had gone across the street several times before and it was not an issue. Resident 2 confirmed that Resident 2 was in a wheelchair at the time and Resident 1 was nice to push me across the street. Resident confirmed the only place the residents went was to Zesto's to get ice cream. Resident 2 confirmed Resident 2 signed in and out but don't know if Resident 1 did. Resident 2 confirmed 2 staff members from the facility came to Zesto's to tell the residents to go back to the facility. Resident 2 confirmed Resident 2 had not been told they could not go across the street. Resident 2 confirmed the resident has gone across the street several time to the liquor store to get cigarettes, the Mexican restaurant and to Zesto's and has never been told the resident was not supposed to leave the property. In a telephone interview on 07/02/2024 at 11:37 AM, Rec-A confirmed Resident 1 came to the reception desk where Resident 2 withdrew 60 dollars to go across the street to Zesto's to get ice cream. Resident 2 signed self out in the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 and went outside. Resident 2 then came back in the facility and Resident 1 and Resident 2 got together and were leaving the facility. Rec-A confirmed that another resident with a wanderguard set off the alarm. Rec-A then cleared the alarm and a line of people left the facility that included Resident 1 and Resident 2. Rec-A confirmed that Resident 2 was sitting outside smoking and Resident 1 was also there. Rec-A confirmed that Rec-A thought Resident 1 was just a visitor and did not think anything about it. Later, 2 staff entered the building and told Rec-A that Resident 1 was out and had a wanderguard on. The 2 staff went to get the residents and the residents were at Zesto's. Rec-A confirmed there is a list of residents that says where the resident is allowed to go at the receptionist desk and Resident 1 was not on there yet due to Resident 1 was a new resident. Rec-A again confirmed Rec-A thought Resident 1 was just a visitor pushing Resident 2 around. Rec-A confirmed it can get too busy in the lobby and 1 person cannot watch all the people coming and going. Rec-A confirmed there was a master list of residents with Community Access Passes and where the residents were allowed to go and there was a master list of wanderguards in the computer and that the staff has to pull up the resident's Electronic Medical Record to see a picture of a resident. In an interview on 07/02/2024 at 1:35 PM, the facility's Administrator confirmed the facility has the security video of Residents 1 and 2 leaving the facility and the receptionist knew where the residents were going, so the Administrator confirmed that the facility's management group determined it was not an elopement. The Administrator confirmed that it was not until 10:55 AM that the Administrator was contacted by the facility. The Administrator confirmed that the facility's receptionist was the one that made the determination that it was safe for Resident 1 and Resident 2 to leave the grounds to go across South Street to Zesto's. In an interview on 07/02/2024 at 4:35 PM, the facility's Manager of Operations (MOO) confirmed that when a resident was issued a Community Access Pass, Social Services has a conversation with the UD and the resident's physician to determine the extent to where the resident is allowed to go. The facility's Manager of Operations confirmed that when it was decided that the resident was approved to sit out front only, meant the resident was to stay on the facility grounds. In an interview on 07/02/2024 at 1:42 PM, the DON confirmed the facility's Community Access Pass Master List dated 06/21/2024 revealed Resident 2 was approved to sit out front only. C. Emerald Nursing and Rehab [NAME] was previously cited on 03/28/2024 at the immediate jeopardy level J for an elopement of a resident who walked out the front door and the facility staff were unaware who was at risk for elopements or who wore wanderguards. Abatement Statement was received 07/02/2024 at 9:50 PM. Identified Opportunity for Improvement/Deficient Practice: -Resident 1 currently resides on a locked unit. -Resident 2 is currently hospitalized . Community Pass has been revoked Process/Steps to Identify others having the potential to be impacted by the same deficient practice: -Staff member who shut the Wanderguard system off has been suspended pending investigation related to supporting documentation that (gender) had been educated on facility procedures. -Immediate Education to Receptionist with Competency on 7/2/24. -Community Pass Policy revised as a Best Practice of the facility and not a physician's order. -Current Community Pass residents will be evaluated for prior restrictions to ensure following revised policy by 7/5/24. Measures put into place/systematic changes to ensure the deficient practice does not recur: -Receptionist staff will be re-educated with Competency by the Administrator or designee on resident safety with community passes and wanderguards prior to next immediate shift. -All staff will be re-educated by the Administrator or designee on resident safety with community passes and wanderguards immediately. -Competency will be placed in Orientation for all new hires and agency staff. Plan to monitor performance to ensure solutions are sustained. -Audits to be completed to ensure receptionist are knowledgeable about resident safety with community passes and wanderguards 3 times per week for 1 month and then monthly times 3. -The Plan of correction will be reviewed bu QAPI committee for the next 3 months. At the time of the survey, the violation was determined to be at the immediate jeopardy level J. Based on observation, interview and record review completed during the onsite visit, it was determined the facility had implemented corrective action to remove the IJ violation at the time. A final revisit will be conducted to determine if the facility is in substantial compliance with participation requirements. At the time of exit, the severity of the deficiency was lowered to the D level.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.02(G) and (H) Based on record review, observation, and interviews; the facility failed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.02(G) and (H) Based on record review, observation, and interviews; the facility failed to ensure a formal investigation was completed and the State Agency was notified for 2 (Residents 1 and 2) of 3 sampled resident's elopement. The facility census was 198. Findings are: A record review of the facility's undated Missing Resident/Elopement Procedure revealed all nursing staff were responsible for knowing the whereabouts of residents for which they were assigned. Each resident was required to advise the nurse in charge when the resident left the building. Residents were not permitted to leave the building alone unless a physician order was present. Residents identified as cognitively impaired and assessed as an elopement risk were to be provided with an elopement prevention device and all personnel were responsible for promptly going to the location and determining the cause of an activated audible door alarm. In the event a resident cannot be located the charge nurse of the missing resident was to activate the elopement procedure, contact the Administrator and Director of Nursing immediately, and assign staff to search the building and grounds. The Administrator/Designee was responsible for initiating (starting) detailed documentation of all actions taken and efforts made to locate the resident immediately after or at the time of the event and contacting the State Department of Public Health. A record review of Resident 1's Care Plan with an admission date of 06/17/2024 revealed the resident had impaired cognitive function or impaired decision making. The resident was at risk for elopement related to cognition and wandering with a goal of the resident would not exit the facility unaccompanied by staff or family through the next review date. The risk for elopement intervention was the resident was currently wearing a wandering device on the left wrist. A record review of Resident 2's Care Plan with an admission date of 12/27/2023 revealed the resident had the following focus areas: functional deficit with current ADL's, at risk for falls, impaired visual function, appropriate for long term care related to the need for 24/7 (24 hours per day, 7 days per week) supervision/care and the potential for a mood problem related to depression. A record review of the facility's Waunderguard Master Resident List dated 06/28/2024 revealed Resident 1 was in room [ROOM NUMBER]B and was on the list for having a wanderguard. A record review of the Community Access Pass Master List dated 06/21/2024 revealed Resident 2 was on the list and was approved to sit out front only. A record review of Resident 1's Progress Note dated 06/29/2024 at 12:07 PM revealed the resident had increased confusion and constantly seemed lost. The resident had been packing belongings all night and the staff was not able to redirect. The resident was constantly wandering in the hallways without direction or purpose. The management was notified, and the resident was being moved to Station 5 (the locked memory care unit) for safety related to increased confusion and wandering. A record review of the facility's Incidents By Incident Type dated 01/02/2024 to 07/02/2024 did not reveal Resident 1 or Resident 2 had an Elopement Incident. A record review of the unnamed reportable incidents list dated 04/03/2024 through 07/01/2024 did not reveal Resident 1 or Resident 2 had an elopement. A record review of the facility's undated Elopement list for the previous 6 months did not reveal Resident 1 or Resident 2 had eloped. A record review of Resident 1's Progress Notes dated 06/17/2024 to 7/1/2024 did not reveal the resident had eloped from the facility. A record review of the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 did not reveal Resident 1 signed out of the facility with Resident 2 on 06/29/2024 at 9:47 AM. A record review of the Emerald Nursing & (and) Rehab [NAME] document signed by Receptionist (Rec)-A on 06/22/2024 revealed: I agree to stop all residents from going out the front door and having them sign out before leaving the facility. If the resident does not have a community pass (a pre-determined authorization to leave the building), the resident must always have a family member or staff member with them. A review on 07/02/2024 at 1:44 PM of the facility's security system Emerald [NAME] Video of Resident 1 and 2 Elopement from 06/29/2024 revealed Resident 1 pushed Resident 2 in a wheelchair to the reception desk located by the front door. Resident 1 was wearing long sleeves and did not reveal Resident 1 had a wanderguard safety device on. It appeared that Resident 2 signed the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 but did not reveal Resident 1 did. Resident 1 then pushed Resident 2 toward the front door and the green light on the facility's waunderguard alarm system started flashing at 3 minutes 26 seconds into the video. Rec-A approached the waunderguard alarm system keypad and entered the code to clear the alarm at 3 minutes 39 seconds into the video. Resident 1 then pushed Resident 2 out of the front door of the facility at 4 minutes and 6 seconds into the video and the camera lost sight of the residents. The video did not reveal that Resident 1 was accompanied by staff or family when the resident exited the facility through the front door. The video revealed multiple people dressed in the facility's dark green scrubs entering and exiting the facility and Resident 1 pushed Resident 2 back in the facility through the front door at 31 minutes 58 seconds into the video. The waunderguard alarm system light begins to flash again as Resident 1 entered the facility 32 minutes and 03 seconds into the video. Rec-A approached the waunderguard alarm system keypad and entered the code to clear the alarm at 32 minutes 14 seconds into the video. The video did not reveal that Resident 1 or 2 approached the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 to sign back in. An observation on 07/02/2024 at 7:00 AM revealed the front door to the facility was unlocked and no staff was in sight until entering the administrative offices. In an interview on 07/08/2024 at 3:28 PM, Resident 2 confirmed that Resident 2 did not know that Resident 1 had a wanderguard bracelet on or that Resident 1 was not supposed to leave the facility. Resident 2 confirmed that Resident 2 had gone across the street several times before and it was not an issue. Resident 2 confirmed that Resident 2 was in a wheelchair at the time and Resident 1 was nice to push me across the street. Resident confirmed the only place the residents went was to Zesto's to get ice cream. Resident 2 confirmed Resident 2 signed in and out but don't know if Resident 1 did. Resident 2 confirmed 2 staff members from the facility came to Zesto's to tell the residents to go back to the facility. Resident 2 confirmed Resident 2 had not been told they could not go across the street. In a telephone interview on 07/02/2024 at 11:37 AM, Rec-A confirmed Resident 1 came to the reception desk where Resident 2 withdrew 60 dollars to go across the street to Zesto's to get ice cream. Resident 2 signed self out in the unnamed resident sign-out list dated 06/27/2024 - 06/28/2024 and went outside. Resident 2 then came back in the facility and Resident 1 and Resident 2 got together and were leaving the facility. Rec-A confirmed that another resident with a wanderguard set off the alarm. Rec-A then cleared the alarm and a line of people left the facility that included Resident 1 and Resident 2. Rec-A confirmed that Resident 2 was sitting outside smoking and Resident 1 was also there. Rec-A confirmed that Rec-A thought Resident 1 was just a visitor and did not think anything about it. Later, 2 staff entered the building and told Rec-A that Resident 1 was out and had a wanderguard on. The 2 staff went to get the residents and the residents were at Zesto's. Rec-A confirmed there is a list of residents that says where the resident is allowed to go at the receptionist desk and Resident 1 was not on there yet due to Resident 1 was a new resident. Rec-A again confirmed Rec-A thought Resident 1 was just a visitor pushing Resident 2 around. Rec-A confirmed it can get too busy in the lobby and 1 person cannot watch all the people coming and going. Rec-A confirmed there was a master list of residents with wanderguard's in the computer and that the staff has to pull up the resident's Electronic Medical Record to see a picture of a resident. In an interview on 07/02/2024 at 1:35 PM, the facility's Administrator confirmed the facility has the security video of Residents 1 and 2 leaving the facility and the receptionist knew where the residents were going, so the Administrator confirmed that the facility's management group determined it was not an elopement. The Administrator confirmed that it was not until 10:55 AM that the Administrator was contacted by the facility. The Administrator confirmed that the facility's receptionist was the one that made the determination that it was safe for Resident 1 and Resident 2 to leave the grounds to go across South Street to Zesto's. In an interview on 07/02/2024 at 8:01 PM, the Clinical Consultant (CC) confirmed that the receptionist that was working on 06/29/2024 should not have turned off the wanderguard alarm system to let Resident 1 leave the facility. In an interview on 07/02/2024 at 1:35 PM, the Director of Nursing (DON) confirmed there was no a formal investigation completed for the 06/29/2024 incident where Resident 1 and Resident 2 left the facility grounds unattended with the exception of viewing the security video of the event and deeming that it was not an elopement. The DON confirmed a reportable was not submitted to the State Agency due to the facility deemed that it was not an elopement.
May 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.04C3a(6) Based on record review and interviews, the facility failed to notify the phys...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.04C3a(6) Based on record review and interviews, the facility failed to notify the physician of change of condition for 1 (Resident # 1) of 3 sampled residents. The facility census was 210. Findings are; A record review of the admission Record indicated the facility admitted Resident # 1 on 8/7/2023 with diagnoses of Urinary tract infections (an infection in your urinary system), Type 2 diabetes Melllitus (is a chronic condition that happens when you have persistently high blood sugar levels. Insulin resistance is the main cause), Bacterial Infection (microorganisms that invade tissue), Other Specified Disorders of Kidney and Ureter (urinary tract infections, kidney stones, bladder control problems, and prostate problems), Dysphagia (Difficulty swallowing), Unspecified Cognitive Communication Deficit (Reduced awareness and ability to initiate and effectively communicate needs), Unspecified Dementia without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety (A group of thinking and social symptoms that interferes with daily functioning), Depression, Unspecified (A group of conditions associated with the elevation or lowering of a person's mood, such as depression or bipolar disorder), A record review of the MDS(Minimum Data Set, a comprehensive assessment of each resident's functional capabilities) Section C-Cognitive Patterns dated 2/13/24 reveals Resident #1 had a Brief Interview for Mental Status (BIMS) score of 10 which indicates the resident is moderately impaired. A record review of Resident #1's Nursing Progress (PN) note dated 5/2/24 revealed on 5/2/24 Resident #1 had a increased in confusion and hallucinations. Family Member (FM) # 3 had been visiting and reported Resident # 1 might have a UTI (urinary tract infection). A record review of Resident #1's PN dated 5/6/24 revealed FM #3 called about potential UTI to Social Services. According to Resident #1's PN dated 5/6/2024,Social Services passed on the concerns to a Unit Manager on station on nursing station 3,who was to follow up with FM #3 regarding the UTI. A record review of Resident #1's PN dated from 5/2/24 through 5/8/24 revealed no notes or updates had been sent to the physician regarding family's concerns of increased confusion and hallucinations with Resident #1 and FM #3 wanting a Urinalysis (UA) done. A record review of Resident #1's PN dated 5/9/24 revealed ADON (Assistant Director of Nursing) reported Resident #1 had been yelling in the hall and was confused with a order request for a UA. According to Resident #1's PN dated 5/9/2024 the facility would be waiting for order and FM #3 was notified of the residents change in condition and agreed with the plan at this time. A record review of Resident #1's PN dated 5/12/24 revealed Resident # 1 was sent out to the hospital due to altered mental status, shaking and pale in color. An interview on 5/28/24 at 2:00 PM with FM # 3 confirmed FM # 3 had requested a urinalysis for Resident # 1 on 5/2/24 with Registered Nurse (RN)-C. FM # 3 reported Resident #1 would get more confused and delusional when Resident # 1 had a urinary tract infection. FM #3 confirmed FM # 3 did not receive an update on the physician's order to obtain a Urinalysis until 5/10/24. FM #3 confirmed that Resident #1 was admitted to the hospital on [DATE] for a urinary tract infection. An interview on 5/28/24 at 12:00 PM with RN-C confirmed RN-C was aware of FM # 3's request for a urinalysis. An interview on 5/28/24 at 3:30 PM with the DON (Director of Nursing) confirmed FM #3 had requested a urinalysis for Resident # 1 on 5/2/24 and the facility staff had not update the physician on the change of condition with Resident #1. The DON further confirmed FM #3 had requested a urinalysis be done and the physician should have been updated.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09 Based on record review and interview the facility failed to provide an escort and o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09 Based on record review and interview the facility failed to provide an escort and or family member to a Cat Scan appointment for 1 (Resident #2) out of 3 sampled residents. The facility census was 210. Findings are: A record review of admission Record revealed that Resident #2 was admitted to the facility on [DATE] with diagnoses of Aphasias following Cerebral Infarction (trouble talking or understanding what other people are saying when they're talking. They may also struggle to communicate in other ways like writing), Unspecified Sequelae of Cerebral Infarction (cognitive functions following cerebral infarction. Speech and language deficits following cerebral Infarction), Epilepsy, unspecified, not intractable, without status Epilepticus ( may have seizures again and again. May have status epilepticus if you have a seizure that lasts longer than 5 minutes, or if you have more than one seizure without returning to a normal level of consciousness between episodes), Major Depressive Disorder, Single Episode, Unspecified (cause significant distress or impairment in social, occupational, or other important areas of functioning) A record review dated May 2024 of the Task: ADL-Ambulation &Wheelchair Mobility revealed that the Resident #2 is dependent on staff to assist with transfer and wheelchair mobility, dressing, eating, personal hygiene, toileting hygiene, bathing, and dressing upper and lower body A record review of Resident #2 Care Plan (CCP-written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) dated 5/3/24 revealed that Resident # 2 has a communication problem related to aphasias, is usually understood, and usually understands. Resident # 2 is nonverbal but able to use facial expressions to communicate. A record review of the Care Plan dated 5/3/24 revealed that Resident #2 was unable to complete the BIMS (Brief Interview for Mental Status, a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) and PHQ 9 (a quick depression assessment) assessments due to being non-verbal. Prior BIMS indicated severe cognitive impairment. A record review of the Nursing Progress Note dated 5/23/24 at 14:03 PM revealed Resident #2 was sent to the hospital for a scheduled CT (Cat Scan, A computed Tomography scan is a medical imaging technique used to obtain detailed internal images of the body), of the left side of face to rule out infection or airway obstruction and Resident # 2 did not have a escort for the Cat Scan. An interview on 5/28/24 at 1:30 PM with the DON confirmed that the facility will typically send staff with residents and or family members to assist when needed for appointments whose BIMS score is under 10. The DON confirmed that no staff had been sent along with Resident #2 to Resident # 2 appointment for the CT scan on 5/23/24 and there should have been staff.
May 2024 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D7 Based on observation, interview, and record review, the facility failed to ensure...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D7 Based on observation, interview, and record review, the facility failed to ensure 1 (Resident 1) of 3 sampled residents was assessed for the ability to safely use the resident's recliner/chair lift to prevent a fall with major injury. The facility census was 203. Findings are: A record review of the facility's Accidents and Incidents policy with a last revised date of 1/2024 revealed Accident/Incidents may include a fall or suspected fall. Should an accident/incident occur, the facility strived to prevent such occurrence from happening again. The facility's procedure should be to protect resident from further immediate harm or potential harm. A record review of Resident 1's Clinical Census sheet dated 05/07/2024 revealed Resident 1 was admitted to the facility 05/05/2022. A record review of Resident 1's Electronic Medical Record Medical Diagnosis list dated 05/07/2024 revealed the resident had diagnoses of History of Falling, Unspecified, Initial Encounter, Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety (confusion), Cerebrovascular Disease, Unspecified (problem with blood flow to the brain)Unspecified Sequelae of Nontraumatic Subarachnoid Hemorrhage (altered sensation following a stroke), Other Speech And Language Deficits Following Other Cerebrovascular Disease, Memory Deficit Following Cerebral Infarction (poor memory following a stroke), Insomnia (sleep disorder), Anxiety Disorder, Depression, and Pain. A record review of Resident 1's Minimum Data Set (MDS),a comprehensive assessment used to develop a resident's care plan) dated 02/02/2024 revealed the resident had a Brief Interview for Mental Status (BIMS, a score of a residents cognitive abilities) 9 of 15 that indicated the resident was moderately cognitively impaired. The resident was dependent on staff for mobility and all activities of daily living (ADL) except eating and oral hygiene and did not have impairment to the upper or lower extremities. A record review of the facility's Fall Scene Investigation Report V 2 dated 08/25/2022 at 6:42 AM revealed Resident 1 was found to have slid out of the recliner to the floor. The root cause was the resident was repositioning self. The intervention put in place to prevent this fall from happing again was [NAME] (a sticky pad) in place. The conclusion of the investigation was Resident 1 was impulsive. A record review of the facility's Fall Scene Investigation Report V 2 dated 01/12/2023 at 4:48 PM revealed Resident 1 was found on the floor in front of the recliner while the NA performed rounds. The root cause was impulsiveness. The intervention put in place to prevent this fall from happing again was to encourage the resident to call for help before trying to get out of the chair. The conclusion of the investigation was Resident 1 attempted to get out of the recliner unassisted without calling for help. A record review of the facility's Fall Scene Investigation Report V 2 dated 01/12/2023 at 5:06 PM revealed Resident 1 was found sitting in front of the recliner. The root cause was the resident was wanting to lay down. The intervention put in place to prevent this fall from happing again was to lay the resident down after supper. The conclusion of the investigation was Resident 1 was tired and wanted to lay down. A record review of the facility's Fall Scene Investigation Report V 2 dated 10/31/2023 at 8:54 PM revealed Resident 1 was found with the recliner lifted and tilted forward. The resident was laying on the floor with the pillow from the recliner under the resident's head. The root cause was impulsiveness and needing to use the bathroom. The intervention put in place to prevent this fall from happing again was to toilet after supper and gripper socks on while in the recliner. The conclusion of the investigation was toilet after supper and gripper socks or shoes on while in the recliner. A record review of the facility's Fall Scene Investigation Report V 2 dated 03/26/2024 at 5:22 PM revealed Resident 1 was found sitting on the floor in front of the recliner. The root cause was confusion and the resident slid out of the recliner. The intervention put in place to prevent this fall from happing again was the resident was transferred to the wheelchair and took out of the resident's room. The conclusion of the investigation was Resident 1 slid out of the recliner and needed to toilet. A of record review of Resident 1's Progress Note dated 04/28/2024 revealed a NA called for the nurse and the nurse entered the resident's room to find the resident lying on the floor on the resident's right side in a pool of blood under the head. Resident 1's power recliner was in the lifted position and tilted forward. The remote to the recliner was laying on the floor. There was a laceration above the right eyebrow measuring 2 centimeters (cm) by 1 cm. The resident also had a laceration on the bridge of the nose measuring 0.5 cm by 0.5 cm. Pressure was applied to the lacerations until Emergency Medical Services (EMS) arrived. A record review of the facility's Fall Scene Investigation Report V 2 dated 04/28/2024 at 6:40 PM revealed Resident 1 was found with the recliner tilted in the air and the tray table was pushed to the side. The resident was laying on the resident's right side and had a medium pool of blood under the resident's head. The root cause was the recliner remote. The intervention put in place to prevent this fall from happing again was to place the remote out of reach so that the resident was not able to tilt self. The conclusion of the investigation was to keep remote out of reach due to the resident's cognition. A record review of the Bryan Trauma History & (and) Physical dated 04/28/2024 revealed the resident fell out of the recliner striking the front of the head. Upon arrival at the Emergency Department (ED) Resident 1 was found to have a large supraorbital (above the eye) laceration on the right side and imaging showed a likely frontal brain contusion. A wound over the left eye was closed in the ED. The principal problem was a subdural hematoma (pool of blood between the brain and it's outermost covering). The resident was admitted to the Intensive Care Unit. The resident was discharged [DATE]. A record review of the facility's Nursing readmission Data Collection dated 05/01/2024 revealed Resident 1 had a 4 cm in length above the right eye that had approximately 8 sutures and bruising around both eyes. A record review of Resident 1's Care Plan with an admission date of 05/07/2022 revealed the resident had a Focus area of at risk for falls related to dementia, impulsive, and incontinence (inability to control bowels or bladder). The Care Plan revealed the resident had interventions of: -08/01/2021 - Recliner after lunch -08/05/2023 - Encourage frequent toileting -10/31/2023 - Toilet after supper -03/24/2024 - Signage placed in room to remind resident to use call light if needing assistance -03/27/2024 - Encourage with staff to toileting schedule approximately 3:00 PM -Date Initiated 03/27/2024 - Encourage use of call light -Date Initiated 04/28/2024 - Transfer: Dependent -05/01/2024 - Per POA (Power of Attorney) please keep remote of recliner in the side pocket of chair out of reach when the resident is in the chair to prevent future falls. Discussed with gender and declined manual recliner at this time. A record review of Resident 1's Electronic Medical Record that included progress notes, care plan entries, Practitioners orders, therapy notes and fall scene investigation sheets revealed the facility staff had not assessed the ability of Resident 1 to safely use a recliner/lift chair. An observation on 05/06/2024 at 1:43 PM revealed Resident 1 was sitting in the lift chair with the legs elevated and the lift chair control in the chair's pocket on the right side of the chair. The resident's right eye was bruised all the way around. The resident had a sutured laceration (cut with stitches) along the right brow that had 2 steri strips (a wound closure) on it and a golf ball sized hematoma (a raised area from blood leaks). The resident also had a sutured laceration on the bridge of the nose. An observation on 05/07/2024 at 10:55 AM revealed Resident 1 was sitting in the wheelchair and was transferred to the lift chair by Nursing Assistant (NA)-A and NA-B. NA-A elevated Resident 1's legs with the lift chair control and placed the lift chair control in the chair's pocket on the right side of the chair. In an interview on 05/06/2024 at 2:57 M, Resident 1's POA confirmed the facility notified the POA by telephone of the resident's fall on 04/28/2024 and the POA met the resident at the hospital. The POA confirmed Resident 1 told the POA that he thought the lift chair control was the television controller and pressed the up arrow. The daughter confirmed the resident had a history of sliding out of both manual and lift chair style recliners at the facility. The POA stated the resident is most comfortable in this chair, so the decision was made to let the resident keep the lift chair and hide the controller. The POA confirmed the POA has seen the controller next to the resident on at least 1 occasion since the fall on 04/28/2024 and has had to put it in the recliner's pocket. In an interview on 05/07/2024 at 11:08 AM, NA-C confirmed that NA-C had assisted Resident 1 with a meal in the recliner on 4/28/2024 due to the resident refused to go to the dining room. NA-C confirmed NA-C left the resident to go downstairs to the kitchen to get a tray for another resident. NA-C was off the floor for 30-40 minutes. When NA-C returned to the unit, NA-C was doing rounds when NA-C found Resident 1 lying on the floor and called for the nurse. NA-C confirmed Resident 1 was alert and was easy to have a conversation with when NA-C assisted the resident with the meal but was appeared confused following the fall. NA-C confirmed NA-C was unaware that the other staff would place the controller for the recliner in the side pocket and not near the resident so the resident would not play with the buttons until after the fall. In an interview on 05/07/2022 at 10:22 AM, the Director of Nursing (DON) confirmed the facility did not have a recliner or mechanical lift chair policy and they do not assess the ability of the resident to use a mechanical lift chair or recliner. In an interview on 05/07/2024 at 2:13 PM, Resident 1's POA confirmed the facility had not discussed with the family the resident's ability to safely use a recliners or mechanical lift chair until after the resident fell on [DATE]. In an interview on 05/07/2024 at 2:20 PM, the DON confirmed the facility did not assess Resident 1 for the ability to safely use a recliner or mechanical lift chair.
Mar 2024 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D7 Licensure Reference Number 175 NAC 12-006.18B Based on record review and intervie...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D7 Licensure Reference Number 175 NAC 12-006.18B Based on record review and interviews, the facility failed to ensure elopement (unsupervised wandering that leads to the resident leaving the facility without facility staff knowledge) door alarms were functioning, which affected 1 (Resident 3) of 14 sampled residents. The facility failed to ensure all staff were aware of residents who were at risk for elopement which affected 1 (Resident 3) out of 5 sampled residents. This had the potential to affect 14 residents identified at risk for elopement. The facility census was 206. Findings are: A record review of Resident 3's admission Record dated 3/8/2023 revealed that Resident 3 was admitted to the facility on [DATE] with diagnoses of: Ataxia (have problems coordinating how your muscles work, leading to awkward, unwieldy or clumsy movements) following unspecified cardiovascular disease (conditions that affect blood flow and the blood vessels in the brain), Cerebral infarction ( clot blocks a blood vessel that feeds the brain) due to unspecified occlusion of the left cerebellar artery, Attention and concentration deficit (forgetfulness, problems staying on task, easily distracted, easily bored, easily confused and difficulty following instructions), Metabolic Encephalopathy(chemical imbalance in the blood, when the imbalance affects the brain, it can lead to personality changes), Chronic heart failure, Type 2 diabetes, and Urinary Tract Infection. A record review of the Minimum Data Set (MDS- a comprehensive assessment of each resident's functional capabilities used to develop a residents plan of care) dated 12/ 31/ 2023 revealed Resident 3 had a Brief Interview for Mental Status(BIMS-a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) score of 10 which indicates Resident 3 was moderately cognitively impaired. In Behaviors Section E the question has the resident wandered, was answered no behavior exhibited. In Section GG of the MDS revealed that Resident 3 required some help from another person with all activities of daily living (ADL's). A record review of the Nursing admission Data Collection form dated 12/15/2023 revealed there was no indication or history of exit seeking, wandering away or getting lost and was the resident was determined not to be an elopement risk. A record review of the Social Services admission Data Collection form dated 12/18/2023 revealed that Behavior factors was marked as none above, indicating the resident had no wandering or exit seeking behaviors. A record review of the Comprehensive Care Plan (CCP-written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) dated 12/21/2023 revealed Resident 3 was not an elopement risk. A record review of the Progress Notes dated 3/22/2024 at 2:15 PM revealed Resident 3 had increased confusion and agitation, and was exit seeking. A Wander Guard (A Wander Guard system relies on three components: bracelets that residents wear, sensors that monitor doors and a technology platform that sends safety alerts in real time. When a resident with a bracelet approaches a monitored door, the system alerts the caregivers), bracelet had been placed on Resident 3's wrist per the Unit Manager. A record review of the Progress Notes and the Nursing assessment forms revealed no documentation from 3/22/2024 through 3/27/2024 of an Elopement Assessment after placement of the wander guard on Residents 3's wrist. A record review of the Facility Investigation Report dated 3/28/2024 for Resident 3 revealed that on 3/27/2024 at 7:17 PM Resident 3 had left the facility through the front door without staff supervision or knowledge. At 7:37 PM Resident 3 was returned to the facility after a bystander assisted Resident 3 when Resident 3 tipped over in the wheelchair on South Street while Resident 3 was trying to cross South Street. Resident 3 received a skin tear to left elbow and left arm from the fall. Resident 3 was wearing sweat pants and T-shirt when [gender] left the facility. The weather at the time when the resident left the facility was 45 degrees per channel 10/11 news. The front door Wander Guard system failed to alarm when Resident 3 was close to the front door. A record review of the Maintenance log in the Tel's (technology is designed specifically for Senior Living to create safer environments and increase Life Safety compliance. Boost the efficiency of your maintenance teams and gain control over your operations) system for checking the Wander Guard system on the doors revealed that on 2/29/2024 a test of the doors,locks and alarms was documented as completed. The next due date to check functioning of the doors, locks and alarms was scheduled for 3/31/2024. A record review in the Progress Notes dated 3/27/2024 at 7:45 PM revealed Resident 3's Wander Guard bracelet on the resident's wrist was functioning. An interview on 3/28/2024 at 11:30 AM with the Unit Manager (UM) revealed Resident 3 had never been an elopement risk before, and was able to go down to the bistro or activities, and would always come back up to [gender] room. UM confirmed that [gender] received a call on 3/22/2024 regarding Resident 3 exit seeking and increased agitation and informed the staff to put a Wander Guard bracelet on Resident 3. An interview on 3/28/2024 at 3:30 PM with Maintenance Director (MD) confirmed [gender] got a call on 3/27/2024 at 8:00 PM from the facility regarding the malfunction of the Wander Guard door alarm, which was not alarming when a resident with a Wander Guard went through the front door. MD arrived at the facility at 9:00 PM and reset the Wander Guard system. MD confirmed that [gender] did not know why the wander guard system did not alarm. MD also confirmed the wander guard system on the doors are checked monthly. An interview on 3/28/2024 at 4:45 PM with the Electrical contract company (EC) came out to check the Wander Guard system to make sure the system was functioning properly. EC confirmed that [gender] is not sure why the wander guard system malfunctioned. EC checked the timing and wires and verified set up and tested the system and everything was functioning properly. An interview on 3/29/2024 at 11:30 AM with Medication Aide (MA)-A confirmed that [gender] is not aware of how often the Wander Guards are checked on residents who have a bracelet. MA-A confirmed [gender] is not aware of which residents have a Wander Guard on, or the residents who are at risk for elopement. An interview on 3/29/2024 at 11:45 AM with Licensed Practical Nurse (LPN)-G confirmed that the nurses check the function of the Wander Guard bracelets on the residents who are risk for elopement every shift. LPN -G also confirmed that nursing assistants do not necessarily know which residents are at risk for elopement, but the nurses do know. LPN-G confirmed that the wander guard system had this little device that when put up to the wander guard bracelets it would turn green if the wander guard was working and if it turned red the wander guard bracelet would be replaced. LPN-G confirmed that the wander guard bracelets had expiration dates on them. An interview on 3/29/2024 at 2:30 PM with Nursing Assistant (NA)-D, confirmed that Wander Guards are on the resident's wrist, ankle, or wheelchair. NA-D further confirmed [gender] is not aware if there is a list of residents who have Wander Guard on, and is not aware of the residents who are at risk for elopement. NA-D confirmed that the nurses check the Wander Guards with a machine. If the machine turns green, then its working and if it turns red then the wander guard is not working. An interview on 3/29/2024 at 2:45 PM with MA-B confirmed that [gender] is not aware of which residents are at risk for elopement or which residents are wearing a Wander Guard. MA-B does know that the nurses are checking them on the evening shift but not aware of what other shifts do. An interview on 3/1/20204 at 3:30 PM per phone call with Receptionist who monitors the front desk by the front door revealed, that on 3/27/2024 at 7:17 PM, the Receptionist did not notice Resident 3 in the front lobby, nor did [gender] notice that Resident 3 went out the front door. The Receptionist confirmed that Resident 3 may have went out the front door when [gender] went to the bathroom. The Wander Guard system did not alarm when Resident 3 exited through the front door. The Receptionist further confirmed [gender] is not aware of any residents who are at risk for elopement or which residents have a Wander Guard on. The Receptionist also revealed that [gender] is aware of who the smokers are and the residents who have the Resident community access/pass. An interview on 3/28/2024 at 3:30 PM with the Administrator confirmed that Resident 3 was able to leave the unit that Resident 3 lives on to go to the Bistro, or activities provided in other areas of the building. The Administrator confirmed that Resident 3 has the right to go any where in the building. An interview on 3/28/2024 at 12:30 PM with the Director of Nursing (DON) confirmed that on 3/22/2024 an Elopement Assessment was not done for Resident 3 and should have been done. The DON confirmed that the nurses check that the Wander Guard bracelet is functioning every shift, but they do not check the functioning of the Wander Guard system on the doors. The DON confirmed that Resident 3 was able to attend activities and go to the Bistro but that Resident 3 did not leave Unit 4 by self. An interview on 3/28/2024 at 1:30 PM with the Clinical Consultant (CC) confirmed that on 3/22/2024 an Elopement Assessment should of been completed and was not done for Resident 3. The CC confirmed that after the Elopement of Resident 3, during the Risk Management meeting areas of concern were identified. The CC revealed that there was no Policy and Procedure for Wandering/Behavior or Elopement for residents at risk. The CC confirmed that Nursing Assessments are to be done quarterly and that the Nursing Assessments are not being done quarterly. The CC also confirmed that the Nursing Assessments consisted of; elopement/wandering risk, Lifestyle, cognition, communication, hearing, vision and oral, skin conditions, pain, Braden scale, bowel, and bladder, fall risk, hot liquid safety, Safely/Bed enablers/entrapment, mediation use, and Immunization/TB. A record review of the Abatement Statement to remove the immediacy of the situation on 3/28/2024 revealed the following: -Preventative Maintenance checklist will check doors weekly vs monthly due to the malfunction. -Re-education to the DON and Social Worker on the elopement policy by the consultant on 3/28/2024 to include orders, accurate forms, and care plans. -Staff education on 3/28/2024 on residents who are at risk. Provide current list to all stations on residents who are identified at risk. -All new staff will be educated in orientation upon hire. -Agency staff will be educated upon 1st shift in building. -The receptionist in the evening will check the functioning of the wander guard before the end of the shift.
Mar 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D Based on observation, interview, and record review; the facility failed to ensure ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D Based on observation, interview, and record review; the facility failed to ensure interventions were in place as care planned for one (Resident 1) of three sampled residents. The facility censure was 209. Findings are: Review of Resident 1's admission record, dated 3/13/24, revealed that Resident 1 admitted to the facility on [DATE] and had the following diagnoses: senile degeneration of the brain (also known as late onset dementia), nontraumatic subarachnoid hemorrhage (bleeding in the area between the brain and thin tissues that cover and protect it) and restlessness and agitation. Review of Resident 1's Minimum Data Set (MDS- a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care), dated 2/26/24, revealed the following: -Severely impaired for decision regarding tasks of daily life -Was dependent for all Activities of Daily Living (ADLs) and transfer from chair to bed -Sit to standing and ambulation was not attempted due to medical condition or safety concerns -Had two falls with no injury and one fall with injury (except major) since the prior assessment Review of Resident 1's comprehensive care plan (CCP- written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) revealed the following: -Focus: The resident is at risk for falls, revised on 4/20/23 -Interventions: 4/21/23 bed and chair alarms, 9/18/23 educate staff on bed position and to make sure alarms are in place, 11/10/23 ensure bed alarm is on and functioning, 2/9/24 staff education Review of the facility incident report dated 2/7/24 revealed that at 7:15 AM Resident 1 was noted to be on the floor next to [gender] bed on [gender] buttocks with [gender] back up against the bed frame. Due to the impulsiveness of the resident [gender] does have bed and chair alarms to alert staff that resident is attempting to transfer. At the time of the fall the residents alarm was on but not sounding due to the box not being connected. Staff on station were educated about this. Review of a paper titled Alarm/Fall mat education, undated, revealed 15 staff signatures. Review of the facility policy, Falls Management, revised 1/2024 revealed the following under Fall Injury Prevention-Post Fall: -8. Update and communicate interventions -9. Provide appropriate training for caregivers, noting any changes implemented Observation on 3/12/24 at 3:35 PM revealed Resident 1 in bed with a gray cord coming out from under the bottom sheet on the bed and laying on the floor under [gender] bed. Further observation revealed the cord was not plugged in to anything. Interview on 3/12/24 at 3:36 PM, the Medication Aide (MA)-A revealed that the gray cord was for Resident 1's bed alarm and was to be plugged into the alarm box that notified staff if Resident 1 was not lying or sitting on it. The MA-A further revealed that the bed alarm was an intervention put into place after one of Resident 1's falls. The MA-A confirmed that the cord to the bed alarm was not attached to the alarm box and that the alarm would not notify staff if Resident 1 was not lying or sitting on it. Interview on 3/12/24 at 3:38 PM, the Assistant Director of Nursing (ADON) confirmed that the bed alarm was an intervention for Resident 1 and should have been plugged into the alarm box for the alarm to function.
Feb 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0561 (Tag F0561)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.05(4) Based on interview and record review, the facility failed to provide bathing preferences for 1 (Resident 4) of 7 sampled residents. The facility census ...

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Licensure Reference Number 175 NAC 12-006.05(4) Based on interview and record review, the facility failed to provide bathing preferences for 1 (Resident 4) of 7 sampled residents. The facility census was 216. Record review of Resident 4's undated admission Record revealed that Resident 4 admited to the facility on 7/20/22. Record review of Resident 4's Minimum Data Set (MDS -a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 12/20/23 revealed a Brief Interview for Mental Status (BIMS-a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) of 15, which indiciated the resident was cognitively intact. In an interview on 2/12/24 at 12:05 PM with Resident 4 revealed they wanted a bath twice weekly and they have not been recieving that preference. A record review of Resident 4's bathing tasks documented in Electronic Medical Records for December 2023 baths were documented on 12/5/23 and 12/29/23. The resident was in the hospital in 12/6/23-12/7/23 and from 12/17/23-12/22/23. January 2024 baths were documented on 1/3/23, 1/8/23, and 1/27/24 with no further documentation that resident was out of the facility. February 2024 baths were documented on 2/5/24 with no further documentation that the resident was out of the facility. A record review of Resident 4's Progress Notes dated 12/1/2023 -2/12/2024 revealed no bathing refusals documented or documentation related to bathing. A record review of the undated Preference Sheet printed on 2/1/24 confirmed that Resident 4 prefers 2 baths a week. A record review of Resident 4's undated Comprehensive Care Plan (CCP- written instructions needed to provide effective and person centered care of the resident that meet professional standards of quality care) with a revision date of 10/27/23 revealed an intervention of shower/bath per schedule. In an interview on 2/12/24 at 3:59 PM with the Director of Nursing (DON) confirmed Resident 4 went 18 days in January and 9 days in February without a bath. A record review of the facility's policy dated December 2016 titled Care Plans, revealed the Comprehensive Person Centered Care Plan will include the resident's stated preferences.
Jan 2024 8 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.05(21) Based on record review, observation, and interview, the facility failed to treat 1 resident (Resident 18) of 2 sampled with dignity and respect by fail...

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Licensure Reference Number 175 NAC 12-006.05(21) Based on record review, observation, and interview, the facility failed to treat 1 resident (Resident 18) of 2 sampled with dignity and respect by failing to provide privacy while performing peri-care. The facility census was 207. Findings are: Record review of Resident 18's Clinical Resident Profile dated 1/18/2024 revealed that [gender] admitted to facility on 7/20/2006 with diagnoses of: cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain), hemiplegia (paralysis of one side of the body) affecting left nondominant side, cerebral infarction (disrupted blood flow to the brain), contracture (fixed tightening of muscle, tendons, ligaments, or skin) of right knee, pain, and bilateral hearing loss. A record review of the Quarterly MDS (Minimum Data Set) (comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 11/11/2023 revealed: -Brief Interview for Mental Status (BIMS) (a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function): score of 9 which indicated the resident was moderately cognitivley impaired. -Speech: unclear speech-slurred or mumbled words; ability to express ideas and wants is sometimes understood and limited to making concrete requests; ability to understand verbal content is usually comprehended but may miss some part of the message. -Vision: moderately impaired-has limited vision but can identify objects. -Bowel and bladder: incontinent (loss of control) of bladder and bowel all the time -Toileting: dependent on staff to maintain perineal hygiene, adjust clothing before and after voiding or having a bowel movement. A record review of Resident 18's Care Plan (a form that summarizes a residents health condition, specific care needs, and treatments) dated 10/30/2023 revealed: the resident has impaired mobility and was dependent on staff for toileting, provide privacy for toileting, and all ADL's (activities of daily living-activities related to personal care) are to be met by staff assist to maintain dignity, comfort and quality of life. An observation on 1/22/2024 at 2:07 PM revealed, Nursing Assistant-L (NA)-L and NA-M transferred resident from wheelchair to bed with a sit stand lift (mechanical equipment staff uses to allow resident to stand on a platform while holding onto bars to assist a transfer). The resident was laid down on [gender]'s bed. The Resident's bed was adjacent to the wall of window. NA-M pulled privacy curtain in the center of room to prevent Resident 18s' roommate from watching cares. The curtain to outside window was not pulled around Resident 18 and was against the wall by the windw in which several people were visualized to be walking by the window from both directions on the sidewalk outside. NA-L then removed Resident 18's shoes. NA-M then pulled Resident 18's pants down. Both NA-L and NA-M's started to undo residents brief and NA-L pulled front of brief down beginning to expose genitalia. At this point, surveyor stopped both NA's and asked if they would normally do peri care on a resident before pulling a curtain across a window to prevent others from seeing in the window. Both NAs looked at each other and said 'no.' NA-M then pulled curtain so that window was covered. Peri cares was then completed. An interview on 1/22/2024 at 4:00 PM with Director of Nursing revealed, that the curtain should have been pulled across the window to prevent others from seeing in the window.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.02(8) Based on interview and record review, the facility failed to ensure Adult Protec...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.02(8) Based on interview and record review, the facility failed to ensure Adult Protective Services (APS) and the State of Nebraska Department of Health and Human Services (DHHS) were notified of a resident-to-resident abuse incident on 11/17/2023 between 2 (Residents 88 and 140) of 4 sampled residents. The total facility census was 207. Findings are: A record review of the facility's Abuse, Neglect and Exploitation Policy dated 11/2017 revealed the that abuse meant the willful infliction of injury, unreasonable confinement, intimidation, or punishment. Physical abuse included hitting, slapping, pinching, and kicking. The facility must report all allegations (claims) of abuse to APS within 2 hours for events that caused serious bodily injury, or not later than 24 hours for events that did not result in serious bodily injury and must send the report to DHHS within 5 working days. A record review of Resident 140's Clinical Census dated 01/18/2024 revealed the resident was admitted to the facility on [DATE]. A record review of Resident 140's Medical Diagnosis dated 01/18/2024 revealed the resident had diagnoses of Unspecified Dementia (confusion), Severe, With Mood Disturbance and Severe Intellectual Disabilities (unable to care for themselves without assistance). A record review of Resident 140's Minimum Data Set (MDS)(a comprehensive assessment used to develop a resident's care plan) dated 10/23/2023 revealed the resident had a Brief Interview for Mental Status (BIMS)(a score of a residents cognitive abilities) of 3 of 15 which indicates the resident was severely cognitively impaired. The resident required partial/moderate assistance with all activities of daily living (ADLs) and setup or clean-up assistance with eating, oral hygiene (cleaning), and personal hygiene. A record review of Resident 140's Care Plan with an admission date of 03/29/2023 revealed the resident had a Focus area of behavior problems related to verbal and physical behaviors and had interventions to administer (give) medications as ordered, anticipate and meet resident's needs, and praise any indication of progress or improvement in behaviors. A record review of Resident 140 Progress Notes dated 11/17/2023 revealed that the Resident was going to the dining room for supper, while he was going inside, he kicked a chair to the side. The Nursing Assistant (NA) advised Resident 140 that the resident should have asked the NA to move it away. Resident 140 then went down the hall and hit Resident 88. Resident 140 continued punching Resident 88 repeatedly on the neck. Resident 88 was sitting down in the chair and did not fight back. Resident 140 proceeded back to Resident 140's room, very upset, and insulted the staff using vulgar (offensive) language. Resident 140 then removed a shoe and threw it far away and stated it was not my shoe. The resident continued using vulgar language while the resident went in the room. Resident 88 had red mark on the right side of the face and a small scratch to the left cheek. Resident 88 denied pain at the time. A record review of the Progress Notes dated 01/18/2024 did not reveal any further action regarding the incident between Resident 140 and 88. A record review of DHHS' complaint tracking system did not reveal that DHHS received a report on the resident-to-resident abuse allegation incident for 11/17/2023. A record review of the requested facility reportable incidents for Resident 140 did not reveal an investigation had been completed or that the facility had notified APS or DHHS of the resident-to-resident abuse allegation incident on 11/17/2023. In an interview on 01/23/2024 at 2:09 PM, the Director of Nursing revealed (DON), that an investigation had not been completed on the resident-to-resident abuse allegation incident on 11/17/2023 between Resident 140 and 88 and should have been completed. The DON revealed, that the facility did not report the incident to APS or DHHS and should have.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B) A record review of Resident 143's undated Face Sheet revealed, that Resident 143 was admitted on [DATE] with the diagnosis of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B) A record review of Resident 143's undated Face Sheet revealed, that Resident 143 was admitted on [DATE] with the diagnosis of Mood disorder, Major depressive disorder, Bipolar disorder, and anxiety disorder. Resident 143 had a score of 14 on the BIMS indicating Resident 143 is cognitively intact. A record review of Resident 143's PASSAR II (is a comprehensive evaluation required as a result of a positive level I screening. A level II is necessary to confirm the indicated diagnosis noted in the level I screening and to determine whether placement or continued stay in a Nursing Facility is appropriate.) dated 2/28/23 revealed: The PASRR reported Resident 143 has a reported mental health diagnosis of anxiety, bipolar disorder, and major depressive disorder. A record review of the Minimum Data Set, (MDS), (a comprehensive assessment of each resident's Functinal capabilities) annual dated 10/26/23 revealed, in section 1500 reads: Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. The answer was marked no. An interview on 1/22/24 at 1:00PM with the MDS nurse revealed, that in section 1500 of the MDS should of been marked yes and it was marked incorrectly no. MDS coordinator will correct it. An interview on 1/22/24 at 1:30 PM with the Director of nursing (DON) revealed, that Section 1500 of the MDS should of been marked yes and it was marked no. Licensure Reference Number 175 NAC 12-006.09B Based on record review and interview, the facility failed to ensure the MDS (Minimum Data Set, a comprehensive assessment of each resident's functional capabilities) accuracy related to having a Level II PASARR (is a comprehensive evaluation required as a result of a positive Level I Screening. A Level II is necessary to confirm the indicated diagnosis noted in the Level I Screen and to determine whether placement or continued stay in a Nursing Facility is appropriate) for 2 (Residents 143 and 162) of 2 sampled residents. The facility identified a census of 207. Findings Are: A) A record review of the undated Face Sheet containing demographic information revealed, that the facility had accepted Resident 162 into the facility on 5/31/23 with a primary diagnoses of: hemiplegia (paralysis of one side of the body) and hemiparesis (one-sided muscle weakness) following a non-traumatic intracerebral hemorrhage (a type of stroke that causes blood to pool between your brain and skull.) affecting the left, non-dominant side. A record review of the admission MDS (Minimum Data Set, a comprehensive assessment of each resident's functional capabilities) dated 6/6/23, section C, revealed Resident 162 had a Brief Interview for Mental Status (BIMS, a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) score of 09 which indiciated the resident had moderate cognitive impairment. A record review of the PASARR (Preadmission Screening and Resident Review that is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care. Level II screening is triggered by evidence of a serious mental illness (MI), Intellectual or Developmental Disabilities (IDD)or condition related to Intellectual or Developmental Disabilities (RC) as defined by state and federal) on file for Resident 162 revealed [gender] was a Level II PASARR and had been completed for Resident 162 on 11/22/22. The level II PASARR contained the following statement: Resident 162 has a reported mental health diagnosis of schizoaffective disorder, bipolar type (a mental health condition with symptoms of both schizophrenia and mood disorders). Resident 162 had inpatient treatment many years ago before (gender) second marriage, due to a suicide attempt. Resident 162 cannot remember the circumstances. Resident 162 has previously received outpatient medication management services. Resident 162 made a statement about wanting someone to kill (gender) when (gender) was in hospital rehab. Resident 162 said it was due to being frustrated at (gender) slow recovery but denied wanting to kill (gender) self. Resident 162 has previously utilized Geodon. Resident 162 has no substance abuse history. Resident 162 has no manic symptoms and no psychotic symptoms presently. Resident 162 reports feeling depressed since the second stroke but feels there is hope. A record review of the admission MDS dated [DATE], section A, question 1500 read as follows: Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition? with an answer of NO. An interview on 1/22/24 at 4:06 PM with the facility MDS Nurse after review of the MDS dated [DATE], section A, question 1500 related to the level II PASARR with an answer of No, confirmed that the MDS was not accurate and had been completed incorrectly by the previous MDS nurse who no longer is employed at the facility. The MDS Nurse voiced that (gender) would initiate an amended MDS right away.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Record review of Resident 62's Clinical Resident Profile dated 1/18/2024 revealed that [gender] admitted to the facility on [...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Record review of Resident 62's Clinical Resident Profile dated 1/18/2024 revealed that [gender] admitted to the facility on [DATE] with diagnoses of: transient cerebral ischemic attack (TIA) (temporary period of symptoms similar to a stroke), aphasia (disorder caused by damage in the brain that controls language, expression, and comprehension). edema, unspecified dementia with behavioral disturbance (disease affecting loss of memory, language, problem-solving, and thinking with symptoms of possible verbal or physical aggression), chronic pain. Record review of the resident' Annual MDS dated [DATE] revealed: - Resident 62 had a BIMS score of 0 indicating the resident is severly cognitively impaired, - Resident 62 has no speech and is rarely or never able to express ideas or want, - Resident 62 has impaired mobility related to dementia and TIA and is dependent on staff for all ADL's (Activities of Daily Living-activities related to personal care). Staff use a hoyer lift (device that helps move a resident from one surface to another by lifting the entire body in a sling) for all transfers. Resident 62 has a tilt and space wheelchair (wheelchair that can recline) is used for mobility, - Resident 62 is always incontinent of bowel and bladder and dependent on staff for toileting and hygiene needs, - Resident 62 is at risk of developing pressure ulcers and injuries; one Stage II pressure ulcer (an open area to top surface of skin obtained through from continual pressure to the area) is indicated. Record review of Resident 62's Care Plan (a form that summarizes a residents health condition, specific care needs, and treatments) dated 12/11/2023 revealed: - Resident has impaired cognitive function or impaired thought processes - Residents needs will be met through anticipation and standards of care - Resident is dependent for all ADL's, transfers and mobility - Resident has a pressure ulcer to thoracic (middle section of the spine) spine related to kyphosis (abnormally curved spine), impaired mobility, and cognitive impairment; avoid positioning the resident on back; provide pressure reducing or relieving device to wheelchair and bed; turn and reposition frequently. - Resident has bowel and bladder incontinence and uses disposable briefs. Change every 2 hours and as needed. - The resident is at risk for falls; remove hoyer sling after transferring resident to the wheelchair; make sure the wheelchair is tilted back when staff are not present. - The resident is at risk for pain. Record review of the residents Order Summary Report printed 1/18/2024 revealed a physician order dated 11/8/2023 which reads 'apply Triad paste (cream that adheres to moist skin and provides protection for buttocks) to buttocks twice a day with incontinent (loss of bowel and bladder control) for redness', and order dated 7/6/2022 that reads 'make sure wheelchair is reclined back while patient is in the chair,' and order dated 11/3/2023 that reads 'turn every two hours.' Observation on 1/17/2024 at 11:00 AM revealed Resident 62 was in a wheelchair tilted back with hoyer sling under body with bare calves of legs resting against metal edge of wheelchair seat with legs dangling. No foot pedals were on the wheelchair. Observation on 1/18/2024 at 7:15 AM revealed Resident 62 was in a wheelchair tilted back with hoyer sling under body with bare calves of legs resting against metal edge of wheelchair seat with legs dangling. No foot pedals were on the wheelchair. Observation on 1/18/2024 at 8:15 AM revealed Resident 62 was in a wheelchair tilted back with hoyer sling under body with bare calves of legs resting against metal edge of wheelchair seat with legs dangling. No foot pedals were on the wheelchair. Observation on 1/18/2024 at 9:23 AM revealed Resident 62 was in a wheelchair with hoyer sling under body with bare calves of legs resting against metal edge of wheelchair seat with legs dangling. No foot pedals were on the wheelchair. Observation on 1/18/2024 at 10:15 AM revealed Resident 62 was in a wheelchair tilted back with hoyer sling under body with bare calves of legs resting against metal edge of wheelchair seat with legs dangling. No foot pedals were on the wheelchair. Observation on 1/18/2024 at 12:30 PM revealed Resident 62 was in a wheelchair tilted back with sheepskin (soft padding) covering metal edge of wheelchair, foam booties on both feet and pedals on wheelchair that have lambswool padding on them. Hoyer sling is under resident's body. Observation on 1/18/2024 at 1:25 PM revealed Resident 62 was in bed. Observation on 1/22/2024 at 7:10 AM revealed Resident 62 was in a wheelchair that was tilted back with pedals on wheelchair with left heel resting against metal portion of pedal. No foam booties were on feet. Observation on 1/22/2024 at 8:13 AM revealed Resident 62 was in a wheelchair that was tilted back with pedals on wheelchair with left heel resting against metal portion of pedal. No foam booties were on feet. Hoyer sling under the resident's body. Observation on 1/22/2024 at 10:18 AM revealed Resident 62 was in a wheelchair that was tilted back with hoyer sling under resident's body. No foam booties on feet but both feet are resting on the sheepskin padding on left foot pedal. Observation on 1/22/2024 at 10:54 AM revealed Resident 62 was in bed. Observation on 1/22/2024 at 1:12 PM revealed Resident 62 was in a wheelchair in the dining room. Observation on 1/22/2024 at 2:05 PM revealed Resident 62 was in bed. Observation on 1/23/2024 at 6:49 AM revealed Resident 62 was in the wheelchair tilted back with hoyer sling under the resident's body and foam booties are on both feet with legs pedals on the wheelchair. Observation on 1/23/2024 at 8:43 AM revealed Resident 62 was in a wheelchair in the dining room. Observation on 1/23/2024 at 9:52 AM revealed Resident 62 was in bed. Record review of the progress note dated 12/18/2023 stated that during rounding (check on resident), a half dollar size purple-red area was noted to right calf/leg. Interview on 1/23/2024 at 11:50 with Nursing Assistant (NA)-O regarding wheelchair pedals, NA-O stated that the wheelchair pedals should always be on unless a resident request them to be off so they can propel self in wheelchair and that resident's legs should not dangle from a wheelchair. Interview on 1/23/2024 at 7:57 AM with Registered Nurse (RN)-N confirmed that hoyer slings were not to be left under a resident unless it is in the care plan to leave the sling under the resident. Interview on 1/23/2024 at 1:45 PM with Director of Nursing (DON) confirmed that hoyer sling should not have been under resident's body, legs should not be dangling when in wheelchair and bare calves should not rest on metal surface. Record review of the facility policy Turning and Repositioning dated 5/1/2011 stated purpose is to prevent pressure ulcers, prevent pooling of lung secretions, and improve circulation. It further stated under Procedure to reposition every two hours PRN (as needed) or more frequently if needed. Record review of the facility policy Transferring a resident using a Mechanical Lift dated 5/2017 stated to support the feet on the footrests; do not leave them dangling. Licensure Reference Number 175 NAC 12.006.09 Based on record review, observations, and interviews, the facility failed to ensure blood pressures, pulses, and labwork were completed as ordered for 1 (Resident 140) of 1 sampled resident, failed to maintain wheelchair positioning for 1 (Residents 62) of 2 sampled residents, and failed to ensure Dycem (a material used to prevent sliding) was placed on wheelchair, scoop mattress provided, failed to unsure the recommeded lift was used during transfers, and did not provide built up silverware for 1(Resident 34) of 1 sampled residents. The total facility census was 207. Findings are: A. A record review of Resident 140's Clinical Census dated 1/18/2024 revealed the resident was admitted to the facility on [DATE]. A record review of Resident 140's Medical Diagnosis dated 1/18/2024 revealed the resident had diagnoses of: Paroxysmal Atrial Fibrillation (irregular heart rate), Other Supraventricular Tachycardia (SVT)(irregular rapid heart rate), Fluid Overload, Venous Insufficiency (low blood flow in arms and legs), Hyperlipidemia (HDL)(high lipids in the blood), Hypertension (HTN)(high blood pressure), Unspecified Dementia (confusion), Severe, With Mood Disturbance and Severe Intellectual Disabilities (unable to care for themselves without assistance). A record review of Resident 140's Minimum Data Set (MDS)(a comprehensive assessment used to develop a resident's care plan) dated 10/23/2023 revealed the resident had a Brief Interview for Mental Status (BIMS)(a score of a residents cognitive abilities) of 3 of 15 which indicated the resident was severely cognitively impaired. The resident required partial/moderate assistance with all activities of daily living (ADLs) and setup or clean-up assistance with eating, oral hygiene (cleaning), and personal hygiene. A record review of Resident 140's Care Plan with an admission date of 3/29/2023 revealed the resident had a Focus area of potential for fluid deficit related to Urinary Tract Infection (UTI) and an intervention of Monitor vital signs as ordered, notify doctor (MD) of significant abnormalities. A Focus area of Cardiac Status: I am at risk for cardiac complications related to history of Atrial Fibrillation, Long Q-T syndrome, HDL, HTN, SVT, Venous Insufficiency and had interventions of observe for signs of decreased cardiac output: abnormal vital signs, increased confusion/agitation and obtain vital signs as directed and as indicated. Alert physician of abnormal values in a timely manner as indicated. A record review of Resident 140's Clinical Physician Orders dated 1/18/2024 revealed an order with a start date of 04/04/2023 to obtain Blood Pressure (BP) and Pulse weekly. A record review of Resident 140's Weights and Vitals dated 1/18/2023 revealed BP and Pulse: - completed on 8/29/2023, - completed on 9/12/2023 (2 weeks later), - completed on 11/28/2023 (10 weeks and 6 days later), - completed on 12/26/2023 (3 weeks and 6 days later), - completed on 1/9/2024 ( 2 weeks later). A record review of Resident 140's Electronic Medical Record (EMR) from 8/30/2023 - 1/8/2024 did not reveal BP, Pulse, that Resident 140 refused or was out of hte facility. In an interview on 1/22/2023 at 3:32 PM, with the Director of Nursing (DON) confirmed that the staff did not complete the BP and pulse weekly as ordered by the provider and should have.C. A record review of Resident 34's undated admission Record revealed an original admission date to the facility of 3/27/23 with a diagnosis of Parkinsonism. A record review of Resident 34's MDS dated [DATE] revealed a BIMS score of 12, indicating the resident is moderately cognitive impairment. A record review of Resident 34's MDS, dated [DATE] revealed that Resident 34 uses a manual wheelchair and is dependent for all transfers. A record review of Resident 34's MDS revealed that the resident returned to the facility from the hospital on [DATE]. A record review of Resident 34's Comprehensive Careplan (CCP- written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) with different dates, revealed the following interventions: - Dycem - 3/30/23 place dycem (a mat used to prevent slipping or unwanted movement) to w/c. - Scoop mattress - 12/27/2023 Scoop mattress (edges raised to prevent resident from rolling off bed) - Transfer: Use a mechanical Hoyer lift for transfers. 2 person assist - Transfer: The resident dependent with transfers. 2 person assist with Hoyer as indicated. - Built up silverware - Provide the following adaptive devices (used to improve one's grasp) during meals and snacks: Built up silverware per therapy recommendation on 5/24/23. A record review of unit's undated caresheet (specific care needs for each resident on the unit) for Resident 34 revealed: - transfers 2 assist sit/stand - no notes under dining - nothing listed under equipment In an interview on 1/22/24 at 9:33 AM with NA - G it was confirmed that the sit/stand lift was used to transfer Resident 34 from the bed to the wheelchair and that the caresheets were used by the new or agency staff or for the new residents. An observation on 1/22/24 at 12:35 PM of Resident 34 eating hamburger stroganoff with noodles with regular silverware in the dining room. There was no built up silverware observed in the on the resident's table or in the dining room. An observation on 1/22/24 at 3:39 PM of Resident 34 in [gender] room and eating strawberry ice cream with a plastic spoon. There was no built up silverware observed in the resident's room. In an interview with Resident 34 on 1/22/24 at 3:41 PM it was confirmed there was no built up silverware in the resident's room. An observation on 01/23/24 at 7:46 AM of NA - C and NA - D transferred Resident 34 from bed to wheelchair and used the sit/stand lift. There was no dycem noted in the wheelchair, and no scoop mattress on the bed. In an interview on 1/23/24 at 7:49 AM with NA - C and NA - D it was confirmed that they usually use the sit/stand lift with Resident 34 and that there was no scoop mattress on the bed and no dycem in the wheelchair. An observation on 1/23/24 at 8:52 AM of Resident 34 in the dining room eating cheerios with a regular spoon. There was no built up silverware noted in the dining room. A review of the facility's careplan policy revised December 2016 titled Care Plans, Comprehensive Person Centered revealed the comprehensive person-centered care plan will incorporate identified problem areas and that the assessments of residents are ongoing and care plans are revised as information about the resident and the residents' conditions change. Interview on 01/23/24 at 11:41 AM with Licensed Practical Nurse (LPN) - A confirmed that the care sheet for nursing staff should match the CCP on the computer and that the CCP on the computer is the most current careplan. It was also confirmed that the dycem was not placed in the wheelchair and it should have been, the scoop mattress was not provided to the resident but should have been, the hoyer lift was not used and it should have been and that the sit stand lift was not safe for the transfer of the resident, and the built up silverware is on the care plan and not currently being used for the resident. A record review of the facility's policy dated 2017 titled Activities of Daily Living, revealed that the facility will review and evaluate the resident and maintain the individual objectives of the resident's careplan. In an interview on 1/23/24 at 12:50 PM after reviewing the CCP, LPN - A confirmed the CCP had not been updated and should have been updated each time the resident returned from the hospital. In an interview on 1/23/24 at 1:31 PM with the Director of Nursing it was confirmed that residents CCP should be updated to match the staffing caresheets on each unit for all staff to use and that the staffing caresheets should be complete and correct.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference 175 NAC 12-006.12E1 Based on observations, interviews and record review, the facility failed to ensure that ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference 175 NAC 12-006.12E1 Based on observations, interviews and record review, the facility failed to ensure that medications were secured in a locked compartment for 1 (Resident 92) of 1 sampled resident for medication storage. The facility census was 207. Findings are: A review of Resident 92's admission Record revealed the resident was admitted on [DATE] with diagnoses of: cellulitis (skin infection) of the left leg, diabetes (a chronic health condition that affects how the body turns food into energy), and a recent left second toe amputation (removal of a body part). A review of the resident's admission and 5-day Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) dated 12/23/23 revealed Resident 92's Brief Interview of Mental Status (BIMS-an assessment used in long-term care to evaluate a person's cognitive [thinking] abilities) was 09, indicating moderate cognitive impairment. An observation of Resident 92's room on 01/17/2024 at 9:57 AM revealed a bottle of vitamin D3 gummies on the nightstand. An observation of Resident 92's room on 01/18/2024 at 7:53 AM revealed a bottle of Naphcon-A eye drops (eye drops to treat itchy eyes), a bottle of Refresh Optive eye drops (eye drops to treat dry eyes), and a jar with cough drops in it on the overbed table next to the resident, and a bottle of vitamin D3 gummies on the nightstand. An observation of Resident 92's room on 01/18/2024 at 3:00 PM revealed a bottle of Naphcon-A eye drops (eye drops to treat itchy eyes), a bottle of Refresh Optive eye drops (eye drops to treat dry eyes), and a jar with cough drops in it on the overbed table next to the resident, and a bottle of vitamin D3 gummies on the nightstand. An observation of Resident 92's room on 01/22/2024 at 7:33 AM revealed a bottle of Naphcon-A eye drops (eye drops to treat itchy eyes), a bottle of Refresh Optive eye drops (eye drops to treat dry eyes), and a jar with cough drops in it on the overbed table next to the resident, and a bottle of vitamin D3 gummies on the nightstand. A review of Resident 92's Order Summary Report dated 01/18/2024 revealed no orders for the resident to keep medications at bedside or self-administer medications. Review of facility's Storage of Medications Policy Revised November 2020 revealed that Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity controls. During an interview on 01/22/2024 at 7:52 AM, Licensed Practical Nurse (LPN) I confirmed the presence of medications in the resident's room. During an interview on 01/22/2024 at 11:35 AM, LPN I revealed that the LPN had removed the medications from the resident's room and notified the Unit Director. During an interview on 01/22/2024 at 9:30 AM, the Unit Director, Registered Nurse (RN) H, confirmed that medications should not be left in resident rooms. The RN further confirmed that Resident 92 would not be a candidate for self-administration of medications. During an interview on 01/23/2024, the Director of Nursing (DON) confirmed that medications for residents without orders for the resident to keep medications at bedside or self-administer medications should not be in the resident's room.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.18A1 Based on record review, observations, and interviews, the facility failed to ensu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12.006.18A1 Based on record review, observations, and interviews, the facility failed to ensure that station 2's clean utility refrigerator, microwave, and icemaker were clean, open items in the refrigerator were dated, exhaust vent fans were cleaned in resident restrooms 234, 214, 216, 211, 204, 231, 306 and 431, and that the wall fans were clean in resident rooms 214, 204, 231, 228, 228, 315, 306, 424, and 431. The total facility census was 207. Findings are: A. A record review of the facility's Food Safety Requirements policy dated 05/2017 revealed food that required refrigeration would be received by the facility designee for proper and immediate storage including labeling and dating. A record review of the facility's undated Cleaning Instructions: Refrigerators policy revealed the refrigerators would be washed thoroughly inside and out with a detergent followed by sanitizer at least once every other month or as needed. Spills and leaks would be wiped up as they were noticed. A record review of the undated Cleaning Instructions: Microwave Oven revealed the microwave would be kept clean, sanitized and odor free. An observation on 01/23/2024 7:41 AM with the facility's Maintenance Director (MD) and the Business Office Manager (BOM) that was in charge of Environmental Services revealed, that Station 2's clean utility room contained a refrigerator, and that was where resident food was stored. There was 1 bottle of tea that was open and undated, 1 bottle Coffee Mate coffee creamer that was opened but not dated, and 2 cups in the freezer with a resident name on them that was undated. There was a sign on the front of the refrigerator that revealed all items need labeled and dated. There was a layer of a sticky, yellow substance on the interior bottom of the refrigerator. The microwave had food debris throughout the surface inside. The ice maker had a gray fuzzy substance on discharge chute. In an interview on 01/23/2024 at 7:56 AM, the facility's BOM revealed, that the items in the Station 2's clean utility refrigerator should have been dated, the interior bottom of the refrigerator had spills that had not been clean and should have been, and the microwave had food debris on the interior surfaces and should have been clean. In an interview on 01/23/2024 at 7:56 AM, the facility's MD revealed, that the ice maker had a gray fuzzy substance on the discharge chute and it should have been clean. B. A record review of the undated Environmental Service Associate Sheets revealed the 5-step procedure included clean vertical surfaces and horizontal surfaces and the 7-step procedure included clean walls. In an observation on 01/23/2024 7:41 AM with the MD and BOM that was in charge of Environmental Services revealed: • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. • room [ROOM NUMBER]'s restroom exhaust vent had a gray fuzzy substance on it. In an interview on 01/23/2024 at 8:07 AM, the facility's BOM revealed, that all the restroom exhaust vents listed above had a gray fuzzy substance on them and should have been clean. In an interview on 01/23/2024 at 8:07 AM, the facility's Central Supply Manager (CS) that oversaw the Environmental Services staff revealed, that all the restroom exhaust vents listed above had a gray fuzzy substance on them and should have been clean. In an interview on 01/23/2024 at 12:01 PM, MD revealed, that Maintenance observed the exhaust fan vents in the above listed rooms, and Maintenance had not cleaned and should have. C. A record review of the undated Environmental Service Associate Sheets revealed the 5-step procedure included clean vertical surfaces and horizontal surfaces and the 7-step procedure included clean walls. In an observation on 01/23/2024 7:41 AM with the MD and BOM that was in charge of Environmental Services revealed: • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. • room [ROOM NUMBER]'s fan mounted on the wall had a gray fuzzy substance on the shroud and blades. In an interview on 01/23/2024 at 8:07 AM, the facility's BOM revealed that all the fans mounted on the wall listed above had a gray fuzzy substance on the shroud and blades. and should have been clean. In an interview on 01/23/2024 at 8:07 AM, the facility's Central Supply Manager (CS) that oversaw the Environmental Services staff revealed all the fans mounted on the wall listed above had a gray fuzzy substance on the shroud and blades. and should have been clean. In an interview on 01/23/2024 at 12:01 PM, MD revealed, that MD observed the fans in the above listed rooms, and Maintenance had not cleaned and should have.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview, and record review; the facility kitchen staff failed to label, and date opened packages of food and failed to dispose of ...

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Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview, and record review; the facility kitchen staff failed to label, and date opened packages of food and failed to dispose of expired food and fluids from the walk-in refrigerators and walk in freezer to prevent the potential for food borne illness. This had the potential to affect 206 residents. The facility census was 207. Findings are: Observation on 1/17/2024 at 7:15 AM of the walk-in refrigerator in the main kitchen closest to the dry storage room revealed: - three opened containers of coleslaw dated 1/5/2024, 1/7/2024, and 1/8/2024, - container of prepared yellow jello dated 1/3/2024, - pan of cooked sweet potatoes dated 1/7/2024, - bowl of cooked hamburger dated 1/9/2024, - container of what appears to be tomato soup with no date, - pan of pork gravy dated 1/12/2024, - 2 jugs of Sparky's Wing and Dippin sauce that says opened 1/1/2024 but expiration date of 7/28/2023, - jug of opened picante sauce with expiration date of 9/1/2023, - a packaged of opened tomato slices covered in saran wrap dated 1/10/2024. Observation on 1/17/2024 at 8:00 AM of the main kitchen second walk-in refrigerator revealed: - pan of blue frosting dated 12/14/2023 or 12/19/2023, - jug of opened buttermilk nearly empty dated with expiration date of 1/12/2024, - three unopened jugs of buttermilk with expiration date of 1/12/2024, - block of unwrapped cheese in a box dated 12/14/2023, - container of unopened sour cream with expiration date of 1/9/2024, All expired foods removed by DM at this time during final walk through. Interview with the Dietary Manager (DM) on 1/17/2024 at 11:40 AM confirmed that all open containers of food need labeled and dated. The DM confirmed that all expired foods should not be on the shelves available for use. List of items found discussed with the Dietary Manager for removal. The DM states he will remove unlabeled food and expired items. Record review of facility policy Food Storage dated 2010 under Refrigerated Food Storage stated: f. all foods should be covered, labeled and dated. All foods will be checked to assure that foods (including leftovers) will be consumed by their safe use by dates, or frozen (where applicable) or discarded, and under Frozen Foods: d. All foods will be checked to assure that foods will be consumed by their safe use by dates or discarded. Record review of undated facility policy Policy for Left-Over Foods stated under 3. Wrap Leftovers Well-cover leftovers, wrap them in airtight packaging, or seal them in storage containers. These practices help keep bacteria out, retain moisture, and prevent leftovers from picking up odors from other food in the refrigerator. 4. Store Leftovers Safely-leftovers can be kept in the refrigerator for 3 to 4 days or frozen for 3 to 4 months. Although safe indefinitely, frozen leftovers can lose moisture and flavored when stored for longer times in the freezer.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** J. Record review of Resident 18's Clinical Resident Profile dated 1/18/2024 revealed that [gender] admitted to the facility on [...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** J. Record review of Resident 18's Clinical Resident Profile dated 1/18/2024 revealed that [gender] admitted to the facility on [DATE] with diagnosis' of cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain), hemiplegia (paralysis of one side of the body) affecting left nondominant side, cerebral infarction (disrupted blood flow to the brain), contracture (fixed tightening of muscle, tendons, ligaments, or skin) of right knee, pain, and bilateral hearing loss. Record review of the residents Quarterly MDS (Minimum Data Set- comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 11/11/2023 revealed: -Brief Interview for Mental Status (BIMS) (test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function): 9 -Resident has unclear speech-slurred or mumbled words; ability to express ideas and wants is sometimes understood and limited to making concrete requests; ability to understand verbal content is usually comprehended but may miss some part of the message. Record review of the residents Care Plan (a form that summarizes a residents health condition, specific care needs, and treatments) dated 10/30/2023 revealed: -Impaired mobility related to diagnosis of cerebral infarction with left side hemiplegia and is dependent on staff for all assist with transfers, toileting, mobility, and ADL's (Activities of Daily Living-activities related to personal care). -Resident will have all ADLs met by staff assist to maintain dignity, comfort, and quality of life. -At risk for skin integrity breakdown related to left side hemiparesis, contracture of right knee and utilizing staff assistance for bed mobility and transfers. -Is always incontinent of bowel and bladder and dependent on staff for toileting and hygiene needs. Observation on 1/22/2024 at 2:07 PM with NA-M (nursing assistant) and NA-L performing peri care (cleansing of genitalia and buttocks) on resident revealed that after resident was laid down in bed, NA-L removed resident's shoes and NA-M pulled pants down. NA-L removed their gloves and left room as resident needed more briefs. NA-L returned with briefs and cleansing wipes. NA-L put gloves on and pulled brief down in front and cleansed genitalia and groin. NA-L then opened a clean brief and both NAs repositioned the resident to his side. NA-L removed the rest of the brief from under the resident. NA-M handed NA-L more cleansing wipes from package. NA-L then cleansed the resident's buttocks as [gender] had been incontinent of stool. NA-L then took the clean brief and tucked it under the resident. Both NA's then repositioned the resident onto [gender]back and continued to apply the brief. NA-L pulled [gender] shirt down and grabbed the new package of briefs brought in and set them on counter. NA-M covered the resident up and elevated the head of the bed. NA-L removed their gloves and removed the trash from trash can replaced the trash can with a new liner. NA-L placed the call light within resident's reach. NA-M removed their gloves. NA-L removed the mechanical lift that was used to transfer the resident into bed, from the resident's room. Record review of the facility policy Handwashing/Hand Hygiene dated 8/2019 revealed Under Policy Interpretation and Implementation- 7. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: before and after direct contact with residents, before moving from a contaminated body site to a clean body site during resident care, after contact with a resident's intact skin, after contact with blood or bodily fluids, after removing gloves. 9.The use of gloves does not replace hand washing/hand hygiene. Interview on 1/22/2024 at 2:20 PM with NA-L regarding hand hygiene and glove exchange. NA-L confirmed there was no removal of soiled gloves after cleansing the resident of urine and stool or hand hygiene with either sanitizer or soap and water or application of clean gloves prior to applying a clean brief and continuing with other tasks. NA-L also confirmed their was no hand hygiene when returning with new bag of briefs or when they left the room with the mechanical lift. Interview on 1/22/2024 at 2:25 PM with RN-N confirmed that NA-L should have performed hand hygiene and removed gloves after performing peri care on the resident and applied new gloves before completing tasks and should have performed hand hygiene prior to leaving the resident's room. Interview on 1/22/2024 at 4:00 PM with the DON (Director of Nursing) confirmed that NA-L should have performed hand hygiene and removed gloves after performing peri care on the resident and applied new gloves before completing tasks and should have performed hand hygiene prior to leaving the resident's room. Licensure Reference Number 175 NAC 12.006.17B Licensure Reference Number 175 NAC 12.006.17D Based on observation, interview, and record review The facility failed to ensure staff wore the required Personal protective Equipment (PPE) in rooms for suspected or confirmed COVID-19 residents, ensure staff wore masks above the nose and below the chin in resident care areas to prevent cross contamination and the spread of COVID-19. This had the potential to affect all residents in the facility. The facility failed to ensure Resident 131's nebulizer kit was cleaned after each treatment and the filter was cleaned or changed, ensure respiratory equipment was stored in a manner to prevent cross contamination for resident 4 and 162, and failed to complete hand hygiene and glove changes during and after pericare (cleaning of private areas) for Resident 18. The total facility census was 207. Findings are: A. A record review of the facility's COVID-19 Policy dated 9/28/23 revealed Heath Care Providers (HCP) who enter the room of a resident with suspected or confirmed COVID-19 infection should adhere to Standard Precautions and use a respirator with N95 filters or higher (a mask designed to filter out very small particles), gown, gloves, and eye protection. The policy defined HCP as persons who work in healthcare settings and have the potential for exposure to residents and infectious materials. HCP also include people who are not directly involved in patient care, but still have the potential for exposure to infectious materials, such as housekeeping. A record review of the facility policy for Cleaning Isolation Room with a last revised date of 09/01/2019 revealed: • When you are asked to clean an isolation room, bring your cart and park it outside the door. • Wash your hands and or use hand sanitizer. • Protective apparel that consists of a gown, gloves, a mask and eyewear/shield, are worn to keep you and your clothing from becoming contaminated by the infectious germs. • When a mask is used, it is put on before the gown. Place it over your nose and mouth, making certain it covers well so the air you breathe is filtered. Tie the strings firmly at the back of your head. • Unfold the gown with the opening in the back and put your hands in the sleeves. Fasten the neck ties securely. If any ties are missing, replace the gown with another one. • Bring the edges of the together in the back, overlapping them until the gown fits snugly. Check to see that your uniform is well covered in the back. • Tie the tapes in a bow at the small of your back. • Pull on the disposable gloves for isolation room cleaning. • Remember, everyone who enters the isolation room must wear protective clothing. A record review of the untitled, undated list of Covid-19 positive residents revealed that the facility had 19 residents that had tested positive for Covid-19. An observation on 01/17/2024 at 1:01 PM revealed room [ROOM NUMBER] had a sign posted on the door that revealed: Stop PPE required and listed gown, N95 mask, goggles/face shield, and gloves. Nursing Assistant (NA)-K exited room [ROOM NUMBER] with an N95 mask on, walked down [NAME] 200 hall and change from a N95 mask to surgical as NA-K walked down hall. An observation on 01/17/2024 at 1:12 PM revealed room [ROOM NUMBER] had a sign posted on the door that revealed: Stop PPE required and listed gown, N95 mask, goggles/face shield, and gloves. Licensed Practical Nurse (LPN)-P entered and worked with the resident in room [ROOM NUMBER]. LPN-P did not have eye protection on and the bottom strap of the N95 mask was not behind the head. LPN-P took mask off and walked back to nurse station with no mask on. LPN-P disposed of the contaminated N95 mask in the nurse's station trash can. An observation on 01/22/2024 at 11:48 AM with the Director of Nursing (DON) revealed Housekeeping Aide (HA)-J was in room [ROOM NUMBER] with only a surgical mask and gloves on. HA-J exited the room with the same surgical mask and gloves on and proceeded into room [ROOM NUMBER] which was a resident that was not COVID-19 suspected or positive. In an interview on 01/22/2024 at 12:17 PM with HA-J, HA-J confirmed only a surgical mask and gloves were worn in isolation room [ROOM NUMBER], and HA-J did not change mask or gloves when exited room [ROOM NUMBER]. In an interview on 01/22/2024 at 11:48 AM, the DON confirmed staff should have worn a gown, N95 mask, goggles/face shield, and gloves when in a room of a suspected or confirmed COVID-19 positive resident. B. A record review of the facility COVID-19 Policy with a revision date of 09/28/2023 revealed Guidance For Facility COVID-19 management Core Principles of COVID-19 Infection Prevention All Facility Levels Skilled Nursing Facility (SNF), Assisted Living (AL), Independent Living (IL). Face covering or mask (covering mouth and nose) in accordance with Center for Disease Control (CDC) guidance on implementing broader use of in healthcare facilities Appendix A A record review of the untitled, undated list of Covid-19 positive residents revealed that the facility had 19 residents that had tested positive for Covid-19. An observation on 01/17/2024 at 10:00 AM revealed NA-K walked up and down the South 200 hall with a surgical mask below the nose. An observation on 01/17/2024 at 1:18 PM revealed the facility's Cook-S walked down the 200 resident hallway to the nurse's station where residents were located with Cook-S' mask entirely below the chin. An observation on 01/17/2024 at 2:33 PM revealed Medication Assistant (MA)-Q and MA-R were at the medication cart by the Station 2 nurse's station. MA-R did not have a mask on and MA-Q had a mask below the chin. There were 2 residents within 10 feet. An observation on 01/17/2024 at 2:39 PM revealed the facility's Cook-S walked down the 200 resident hallway to the nurse's station where residents were located with Cook-S' mask entirely below the chin to throw away a pop can with residents within 10 feet of Cook-S. An observation on 01/18/2024 at 2:03 PM revealed the facility's Bistro Lady (BL) cad a surgical mask under the nose and 3 residents in the Bistro. An observation on 01/23/2024 at 12:29 PM revealed BL and NA-T both leaned down and hugged Resident 88 in the wheelchair and both staff members had the masks below the nose. In an interview on 01/22/2024 at 11:48 AM, the DON confirmed staff should have worn masks above the nose and below the chin in resident care areas. C. A record review of the facility's Cleaning Respiratory Equipment policy dated 05/01/2017 revealed Small Volume Nebulizers: replace every 48 to 72 hours. Rinse with water and air dry between treatments on the same resident. An observation on 01/17/2024 at 12:20 PM revealed Resident 131's nebulizer kit (a device used to deliver breathing medication) was located on the nebulizer machine with a residual amount of medication in the nebulizer cup and the filter had a gray fuzzy substance on it. In an interview on 01/17/2024 at 12:20 PM, Resident 131 confirmed the staff does not clean the nebulizer kit, they just change it monthly. An observation on 01/22/2024 at 10:33 AM revealed Resident 131's nebulizer kit was located on top of the nebulizer with a large amount of residual medication still in the cup and the filter had a gray fuzzy substance on it. In an interview on 01/17/2024 at 10:33 AM, Resident 131 confirmed the amount of medication still in the nebulizer cup was from the treatment the night before and that the nebulizer kit had not been cleaned and the filter had a gray fuzzy substance on it. An observation on 01/22/2024 at 11:26 AM with LPN-P revealed Resident 131's nebulizer kit had a residual amount of medication remaining in the nebulizer cup and the filter had a gray fuzzy substance on it. In an interview on 01/22/2024 at 11:26 AM, LPN-P confirmed there was a residual amount of medication remaining in the nebulizer kit and that it had not been cleaned. LPN-P confirmed the filter had a gray fuzzy substance on it and LPN-P had not cleaned the nebulizer kit. In an interview on 01/22/2024 at 11:48 AM, the DON confirmed Resident 131's nebulizer kit had a large amount of medication remaining in it and that it had not been cleaned and should be cleaned after every treatment. H. An observation on 01/22/24 at 7:05 AM of Nursing Assistant (NA) - F in bath house revealed NA without a mask on. In an interview on 1/22/24 at 7:07 AM with NA - F confirmed that a mask should have been on. An observation on 01/22/24 at 7:24 AM of NA - G in putting on resident's socks and took mask down below nose. In an interview on 1/22/24 at 7:26 AM with NA - G confirmed the mask should have been on all the times. In an interview on 01/22/24 at 7:29 AM with Licensed Practical Nurse (LPN) - A confirmed that all staff should be wearing a mask at all times. I. A record review of Resident 4's undated admission Record revealed an admission date of 7/19/2023 with a primary diagnosis of Respiratory Failure. A record review of Resident 4's Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 10/31/23 revealed in section C a BIMS (Brief Interview for Mental Status - a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) score of 15, indicating the resident is cogitatively intact. An observation on 01/17/24 at 11:11 AM of Resident 4's oxygen tubing and nasal cannula laying was on the floor, and not dated. A plastic bag was on the oxygen concentrator and was not dated. An observation on 01/18/24 at 2:30 PM of Resident 4's oxygen tubing and nasal cannula laying on the floor, and not dated. A plastic bag was on the oxygen concentrator was not dated. A record review of Resident 4's physician orders dated 8/3/2023 revealed Oxygen at 2 liters per minute per nasal cannula as needed to keep oxygen saturations above 90%. A record review of Resident 4's Comprehensive Care Plan (CCP - written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) dated 7/19/23 revealed, the resident has oxygen therapy. An observation on 01/22/24 12:23 PM of the nasal cannula laying on the floor and the oxygen tubing was not dated. An undated plastic bag was on the floor behind the oxygen concentrator. An observation on 01/23/24 at 8:01 AM of Resident 4 with oxygen on, and the tubing was not dated. In an interview on 01/23/24 at 8:10 AM with Licensed Practical Nurse (LPN) - E it was confirmed that the oxygen tubing was not dated and there was no plastic bag to store it in when not in use but there should have been. It was further confirmed that it was unknown when the oxygen tubing or nasal cannula had been changed last. A record review of the facility's policy dated 5/1/2017 titled Cleaning Respiratory Equipment states to replace cannula used by resident within 7 days and as needed when obviously contaminated. In an interview on 01/23/24 at 8:43 AM with the Director of Nursing (DON) it was confirmed that the oxygen tubing needs to be changed weekly, dated and in a bag, when not in use to prevent contamination. D. An observation made on 01/17/24 at 10:40 AM revealed that room [ROOM NUMBER] had a plastic three drawer stand containing gowns, face shields, and N-95 (a type of face mask designed to filter out particles, including the virus that causes COVID-19) masks and an overbed table with gloves on it outside the door. There was a sign on the room door with instructions to wear a gown, an N-95 mask, goggles or a face shield, and gloves in the room, and to change the N-95 when leaving the room. An observation made on 01/17/2024 at 11:57 AM revealed Housekeeping Aide (HA) J in room [ROOM NUMBER] sweeping. The door to the room was open. HA J was wearing gloves and a surgical mask, and was not wearing a face shield or goggles, a gown, or an N-95. HA J was observed sweeping dirt into the dustpan, then carrying the dustpan out in the hall to empty it into the housekeeping cart. During an interview on 01/17/2024 at 12:11 PM HA J confirmed that he had only been wearing a surgical mask and gloves while cleaning an isolation room. HA J reported they were unaware that they needed to wear anything else, and stated they thought the sign on the door was only for the caregivers. A review of an undated list provided by the facility on 01/17/2024 of residents who tested positive for COVID-19 revealed a total of 19. room [ROOM NUMBER] was included on that list. Review of the facility policy for Cleaning Isolation Room last revised 09-01-2019 revealed: Procedure: 1. When you are asked to clean an isolation room, bring your cart and park it outside the door. 2. Wash your hands and or use hand sanitizer. 3. Protective apparel that consists of a gown, gloves, a mask and eyewear/shield, are worn to keep you and your clothing from becoming contaminated by the infectious germs. 4. When a mask is used, it is put on before the gown. Place it over your nose and mouth, making certain it covers well so the air you breathe is filtered. Tie the strings firmly at the back of your head. 5. Unfold the gown with the opening in the back and put your hands in the sleeves. Fasten the neck ties securely. If any ties are missing, replace the gown with another one. Bring the edges of the together in the back, overlapping them until the gown fits snugly. Check to see that your uniform is well covered in the back. Tie the tapes in a bow at the small of your back. 6. Pull on the disposable gloves for isolation room cleaning. 7. Remember, everyone who enters the isolation room must wear protective clothing. Removing items from the room: 1. Every item that is sent from the room is removed in a similar manner to prevent the spread of germs. When linens, utensils, and other equipment are removed in red bags, then housekeeping items are bagged in the same manner. 2. Remember, remove all items from the room. This sanitation procedure helps prevent the spread of germs to the facility. Review of the facility's COVID-19 Policy Revision #26 9.28.23 revealed: HCP [Healthcare Personnel] who enter the room of a patient with confirmed or suspected or confirmed SARS-CoV-2 [also referred to as COVID-19] infection should adhere to Standard Precautions [a basic level of infection control that should be used in the care of all residents to prevent the transmission of diseases] and use a NIOSH [National Institute for Occupational Safety and Health-an agency focused on workplace safety and health] approved particulate respirator [mask] with N95 filters or higher, gown, gloves, and eye protection. The policy defined HCP as persons who work in healthcare settings and have the potential for exposure to residents and infectious materials. HCP also include people who are not directly involved in patient care, but still have the potential for exposure to infectious materials, such as housekeeping. During an interview on 01/23/24 at 02:13 PM the Administrator (ADM) confirmed that HA J should have been wearing a gown, gloves, N-95 and eye protection while cleaning in the isolation room. The ADM further confirmed that HA-J should have had the room door shut while cleaning, and should have disposed of the swept up dirt in the resident's trash can and emptied that trash. E. An observation made on 01/22/2024 at 7:38 AM revealed Nursing Assistant (NA) K in the hallway near the nurses' station wearing a surgical mask covering their mouth, but leaving their nose exposed. An observation made on 01/22/2024 at 7:52 AM revealed Nursing Assistant (NA) K in the hallway near the nurses' station wearing a surgical mask covering their mouth, but leaving their nose exposed. An observation made on 01/22/2024 at 8:00 AM revealed Nursing Assistant (NA) K in the hallway near the nurses' station wearing a surgical mask covering their mouth, but leaving their nose exposed. An observation made on 01/22/2024 at 8:52 AM revealed Nursing Assistant (NA) K in the dining room passing the breakfast meal to residents wearing a surgical mask covering their mouth, but leaving their nose exposed. During an interview on 01/22/2024 at 8:55 AM NA K confirmed that their mask should be covering both their nose and mouth. F. A record review of the untitled and undated list provided by the Director of Nursing (DON) revealed that the facility had 19 residents that had tested positive for Covid-19 (a mild to severe respiratory illness that is caused by a coronavirus) and that Station 5 had 3 residents in room isolation due to testing positive for Covid-19. An observation on 01/17/24 at 10:43 AM revealed NA-W to be standing at the nurses' desk with an isolation mask below (gender) nose. During the observation, the Unit Manager had instructed NA-W to wear (gender) mask correctly. An observation on 01/18/24 at 8:08 AM revealed MA-X to be standing at the medication cart with an isolation mask below (gender) nose. An interview on 01/18/24 at 8:08 AM with MA-X confirmed that staff are to wear their isolation masks above their nose. During the interview, MA-X voiced getting COVID-19 (a mild to severe respiratory illness that is caused by a coronavirus) training and education just last week and voiced that ongoing Covid-19 training occurred at least once every 2 weeks. A record review of the untitled, undated list of Covid-19 positive residents revealed that the facility had 19 residents that had tested positive for Covid-19. An observation on 01/22/24 at 8:02 AM revealed NA-Y to be wearing an isolation mask below their nose while preparing to serve breakfast to the residents. The observation then revealed NA-Y to pull (gender) mask down below (gender) chin to speak with the residents. An interview on 01/22/24 at 8:03 AM with NA-Y, when questioned if the isolation mask should be covering (gender) nose, NA-Y responded, I was just scratching my nose. During the interview, NA-Y confirmed receiving PPE training. An observation on 01/22/24 at 8:47 AM revealed NA-Z to be assisting with breakfast service with a surgical mask down below (gender) nose. An observation on 01/22/24 at 10:14 AM revealed NA-AA was sitting in a chair at the nurses' station with a surgical mask below (gender) nose and noted to have 2 residents sitting next to (gender). An interview on 01/22/24 at 10:14 AM with NA-AA confirmed that the surgical mask (gender) was wearing should be above the nose. NA-AA voiced awareness of the need to wear PPE (Personal Protective Equipment used to protect healthcare workers, patients, and others from potentially contacting and/or spreading potential infections) correctly to prevent the spread of Covid-19. A record review of the document titled Covid positive as of 1/22/24 revealed that the facility had 17 total residents that were positive for Covid-19. The record review revealed that 8 residents had resolved and there were 6 new residents that were not on the list provided on 1/18/24. An interview on 1/22/24 at 10:22 AM with the facility DON (Director of Nursing) confirmed that the facility expectation and policy is that staff have masks covering their nose and mouth. A record review of the facility policy titled Covid-19 Policy, revision #26 9.28.23 read as follows: Guidance For Facility Covid-19 management Core Principles of COVID-19 Infection Prevention All Facility Levels (SNF (Skilled Nursing Facility), AL (Assisted Living), IL (Independent Living). *Face covering or mask (covering mouth and nose) in accordance with CDC (Center for Disease Control) guidance on implementing broader use of in healthcare facilities Appendix A G. A record review of the undated Face Sheet containing demographic information revealed that the facility had accepted Resident 162 into the facility on 5/31/23 with a primary diagnosis of Hemiplegia (paralysis of one side of the body) and Hemiparesis (one-sided muscle weakness) following a non-traumatic Intracerebral Hemorrhage (a type of stroke that causes blood to pool between your brain and skull.) affecting the left, non-dominant side. A record review of the admission MDS (Minimum Data Set, a comprehensive assessment of each resident's functional capabilities) dated 6/6/23, section C, revealed Resident 162 had a BIMS (Brief Interview for Mental Status, a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) of 09. An observation on 01/17/24 at 10:49 AM revealed Resident 162 had a CPAP (Continuous Positive Airway Pressure -- a treatment that uses mild air pressure to keep your breathing airways open) machine sitting on the floor with the head gear attached to the tubing with the mask touch the floor. An observation on 01/18/24 at 8:14 AM revealed Resident 162 had a CPAP machine sitting on the floor with the head gear attached to the tubing with the mask touch the floor. An interview on 01/18/24 at 8:14 AM with Resident 162 revealed (gender) did not wear the CPAP last night due to having no water to use with it and no mask and voiced that (gender) hadn't used it since moving to current room due to Covid-19 (a mild to severe respiratory illness that is caused by a coronavirus). A record review of the TAR (Treatment Administration Record) dated January 2024 revealed the CPAP was not utilized the last 2 nights and was documented as 9=Other / See Nurse Notes. A record review of the Progress Notes dated 1/17/24 through 1/18/24 revealed no entry related to the CPAP use. An interview on 01/18/24 at 8:20 AM with LPN-BB revealed that the CPAP for Resident 162 was already off upon the start of (gender) shift. An observation on 01/22/24 at 10:03 AM revealed Resident 162's CPAP machine sitting on the nightstand with the head gear attached to the tubing and resting on the nightstand with the mask piece unattached and lying on the nightstand, no covered or stored in a bag. During an interview on 01/22/24 at 10:09 AM with LPN-P after an observation of the CPAP machine and tubing/mask, confirmed that the mask and tubing were not being stored as they should. [NAME] confirmed that the facility policy was to store CPAP mask and tubing in a bag when not in use to prevent contamination. A record review of the facility policy titled Infection Control, Cleaning Respiratory Equipment dated 5/1/2017, revealed it did contain guidance related to use of a CPAP machine but did not contain any guidance related to storage of the equipment such as the mask, head gear, and tubing, when not in use.
Aug 2023 5 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.04C3a(6) Based on record review and interview; the facility staff failed to notify the...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.04C3a(6) Based on record review and interview; the facility staff failed to notify the resident's representative of falls for 2 ( Resident 1 and 4) and failed to notify the residents representative of being transported to the hospital for 1( Resident 7) of a total of 7 sampled residents. The facility staff identified a census of 213. Findings are: A. Record review of Resident 1's Minimum data set (MDS, a federally mandated assessment tool used for care planning) dated 6-30-2023 revealed the facility staff assessed Resident 1 with a Brief Interview of Mental Status) BIMS of a 5. According to the MDS [NAME] a BIMS score of 0 to 7 indicate severe cognitive impairment. Record review of Resident 1's Comprehensive Care Plan (CCP) revised on 12-30-2022 revealed Resident 1 was at risk for falls. The goal identified for Resident 1 was to be free of major or injury. Interventions identified on Resident 1's CCP to meet this goal included keeping items within reach, using wheelchair and bed alarms and ensuring the residents call light is within reach. Record review of a Fall report sheet dated 8-16-2023 revealed Resident 1 was found on the floor. Further review of the Fall report sheet dated 8-16-2023 revealed there was no indications Resident 1's representative had been notified of the fall. Review of Resident 1's medical record that included Progress Notes (PN), practitioners orders and CCP revealed there was not evidence Resident 1's representative had been notified of the fall. On 8-27-2023 at 3:55 Pm an interview was conducted with the Director of Nursing (DON). During the interview the DON confirmed Resident 1's representative had not been notified of the fall and should have been. B. Record review of Resident 4's MDS dated [DATE] revealed the facility assessed Resident 4's BIMS as a 3. Record review of Resident 4's CCP revised on 10-24-2023 revealed Resident 4 was at risk for falls. The goal for Resident 4 was not to have any falls with injury. Interventions identified on Resident 4's CCP to meet this goal included keeping frequently used items within reach, toileting before meals and bed and chair alarms. Record review of Fall report sheet dated 7-22-2023 revealed Resident 4 was found on the floor. Further review of Resident 1's Fall report sheet dated 7-22-2023 revealed there was no indications Resident 4's representative had been notified of the fall. Review of Resident 4's medical record including PN, practitioner order and CCP revealed there was no evidence Resident 4's representative had been notified of the fall. During the interview the DON confirmed Resident 4's representative had not been notified of the fall and should have been. C. Record review of Resident 7's PN dated 8/21/23 at 7:55 PM revealed Resident 7 was not responding to verbal commands, was sweating, having labored breathing and had significant swelling to the lower legs. According to Resident 7's PN dated 8-21-2023, Resident 7 was sent to the hospital by emergency medical services. Further review of Resident 7 PN revealed there was no indications Resident 7's responsible party was notified of the transfer to the hospital. A review of Resident 7's PN and Transfer Form dated 8-20-2023 did not reveal any documentation that Resident 7's responsible party was notified of the transfer to the hospital. On an interview on 8/24/23 at 1:38 PM, the Director of Nursing confirmed there was not documentation could be found that identified Resident 7's responsible party had been notified of the transfer. On 8-27-2023 at 2:47 PM a follow up interview was conducted with the DON. During the interview the DON confirmed Resident 7 responsible party had not been notified of the transfer to the hospital on 8-21-2023 and should have been.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D7 Based on observations record review and interviews; the facility staff failed to...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D7 Based on observations record review and interviews; the facility staff failed to implement assessed interventions for fall prevention for 3 (Resident 1, 3 and 4) of 4 sampled residents. The facility staff identified a census of 213. Findings are: A. Record review of Resident 1's Minimum data set (MDS, a federally mandated assessment tool used for care planning) dated 6-30-2023 revealed the facility staff assessed Resident 1 with a Brief Interview of Mental Status) BIMS of a 5. According to the MDS [NAME] a BIMS score of 0 to 7 indicate severe cognitive impairment. Record review of Resident 1's Comprehensive Care Plan (CCP) revised on 12-30-2022 revealed Resident 1 was at risk for falls. The goal identified for Resident 1 was to be free of major or injury. Interventions identified on Resident 1's CCP to meet this goal included keeping items within reach, using wheelchair and bed alarms and ensuring the residents call light is within reach. Observation on 8-24-2023 at 11:32 AM revealed Resident 1 was seated in a wheelchair in Resident 1's room. Resident 1 did not have a personal alarm attached. Observation on 8-24-2023 at 2:05 PM Resident 1 was seated in a wheelchair in Resident 1's room. Resident 1 did not have a personal alarm attached. On 8-24-2023 at 2:05 PN during an observation with Licensed Practical Nurse (LPN) A, LPN A confirmed Resident 1 did not have the personal alarm on and should have had it. Observation on 8-27-2023 at 7:10 AM revealed Resident 1 was laying in bed and did not have the personal alarm attached. On 8-27-2023 at 8:02 AM and interview was conducted with Nursing Assistant (NA) C. During the interview NA C confirmed Resident 1 did not have the personal alarm attached. B. Record review of Resident 3's MDS dated [DATE] revealed the facility staff assessed Resident 3's BIMS as a 8. According to the MDS [NAME] a score of 8 to 12 indicates moderately impaired cognition. Record review of Resident 3's CCP revised on 4-11-2023 revealed the facility staff had identified Resident 3 as being at risk for falls related to impaired balance, weakness history of falls and poor safety awareness. The goal identified for Resident 3 was to be free from major injuries related to falling. The goals identified on Resident 3's CCP included scoop mattress to the bed, keeping the call light within reach and the use of bed and chair alarms. Observation on 8-27-2023 at 8:10 AM revealed Resident 3 was seated in a wheelchair in the dining room. Resident 3 did not have a personal alarm attached. Observation of a transfer on 8-27-2023 at 10:20 AM with NA D and NA E revealed Resident 3 did not have a personal alarm attached. On 8-27-2023 at 10:20 AM during a transfer, NA D confirmed Resident 3 did not have a personal alarm attached. C. Record review of Resident 4's MDS dated [DATE] revealed the facility assessed Resident 4's BIMS as a 3. Record review of Resident 4's CCP revised on 10-24-2023 revealed Resident 4 was at risk for falls. The goal for Resident 4 was not to have any falls with injury. Interventions identified on Resident 4's CCP to meet this goal included keeping frequently used items within reach, toileting before meals and bed and chair alarms. Observation on 8-24-2023 at 11:40 AM revealed Resident 4 was seated by the nursing station and did not have a personal alarm attached. Observation on 8-24-2023 at 2:12 PM revealed Resident 4 was seated in a wheelchair by the north window on station and did not have a personal alarm attached. Observation on 8-27-2023 at 8:05 AM revealed Resident 4 was seated in a wheelchair in the dining room on station 5 and did not have a personal alarm attached. On 8-27-2023 at 8:05 AM an interview was conducted with LPN F. During the interview LPN F confirmed Resident 4 did not have the personal alarm attached and should of had the alarm on.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D4 Based on observations, record review and interview; the facility staff failed pro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D4 Based on observations, record review and interview; the facility staff failed provided incontinence care for 1(Resident 1) of 3 residents sampled. The facility staff identified a census of 213. Findings are: Record review of Resident 1's Minimum data set (MDS, a federally mandated assessment tool used for care planning) dated 6-30-2023 revealed the facility staff assessed Resident 1 with a Brief Interview of Mental Status) BIMS of a 5. According to the MDS [NAME] a BIMS score of 0 to 7 indicate severe cognitive impairment. Record review of Resident 1's Comprehensive Care Plan (CCP) revised on 1-26-2023 revealed Resident 1 is incontinet of bladder. The goal identified for Resident 1 was to be continent at all time. The intervention listed on Resident 1's CCP was to change Resident 1 frequently and as needed. Observation on 8-27-2023 at 7:10 AM revealed Resident 1 was laying in bed with a sheet covering the abdominal area and in between the legs. Further observations revealed the sheet, pad under Resident 1 was wet. In addition Resident 1's room had a strong odor of urine. Observation on 8-27-2023 at 7:55 AM of personal care revealed Nursing Assistant (NA) B and NA C entered Resident 1's room and explained the task to be completed. NA B unfasten Resident 1's brief revealing the brief to be saturated. NA B placed the brief into the garbage, NA B obtained a cloth and use 1 swipe down Resident 1's left groin then assisted Resident 1 into a right laying position. Further observations revealed Resident 1's pad and mattress were wet with a strong odor of urine. NA obtain a cloth and wiped once to the left buttocks, rolled up the pad, obtained an adult brief and applied it to Resident 1. On 8-27-2023 at 7:55 AM during the personal care observation for Resident 1. NA B reported Resident 1 was soaked and confirmed, Residents 1's sheet, pad, adult brief were wet and personal care was not thoroughly completed. Record review of the facility Policy for Perineal Care dated 5-2017 revealed the following information: -Procedure: -7. Gently wash, rinse and dry perineal area. -Wet a washcloth and apply soap or perineal cleaner , cleaning front to back. -Continue to wash the resident of the perineal area, wiping front to back, alternating from side to side and move outwards to thigh area. -10. Gently wash, rinse and dry the clean the rectal area and buttocks, wiping from the base of the labia/scrotum downward over rectal area until area is clean soap free and dry.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

LICENSURE REFERENCE NUMBER 175 NAC 12-006.12E1 Based on observations, record reviews and interviews; the facility staff failed to secure 4 of 10 medication storage carts when unattended. The facility...

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LICENSURE REFERENCE NUMBER 175 NAC 12-006.12E1 Based on observations, record reviews and interviews; the facility staff failed to secure 4 of 10 medication storage carts when unattended. The facility staff identified a census of 213. Findings are: Observation on 8-24-2023 at 7:20 AM revealed medication storage carts were unlocked and unattended on station 3 A and 3 B. On 8-24-2023 at 7:40 AM an interview was conducted with Registered Nurse (RN) G. During the interview RN G confirmed the medication storage carts on station 3 A and 3 B were unlocked and unattended. RN G reported medication carts are to be locked. Observation on 8-27-2023 at 7:45 AM revealed the medication storage cart was unlocked and unattended on Station 4. On 8-27-2023 at 7:45 AM during the observation The Director of Nursing confirmed the medication cart was unlocked and unattended. Observation on 8-27-2023 at 8:42 AM revealed the medication storage cart on station 5 was unlocked and unattended. On 8-27-2023 at 8:42 AM an interview was conducted with Licensed Practical Nurse (LPN) F. During the interview LPN F confirmed the medication storage cart was unlocked and unattended and should have been locked. Record review of the facility Medication Storage policy dated 11-2017 revealed the following information -Policy: -All medications are stored in designated areas which are sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control and security.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.181(1) Based on observations, and interviews: the facility staff failed to ensure 2 (s...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** LICENSURE REFERENCE NUMBER 175 NAC 12-006.181(1) Based on observations, and interviews: the facility staff failed to ensure 2 (station 4 and 5) of a total of 5 stations were clean and in good repair. The facility staff identified a census of 213. Findings are: A. Observation on 8-27-2023 at 7:20 AM revealed a a brown liquid that had an odor of stool was dripping from a residents wheelchair as the resident wheeled in-between the nurses station and the dining room on station 4. A another facility resident informed Nursing Assistant (NA) C of the mess on the floor. NA C was able to obtain assistance for the resident in the wheelchair, however, the brown stool smelling liquid was not clean up. Further observations revealed 3 random staff walked through the brown liquid and 3 residents were wheeled through the brown liquid on the floor. B. Observations during a tour of station 4 and station 5 on 8-27-2023 at 2:02 PM and ending at 2:31 PM with the facility Administrator and Company Director (CD) revealed the following issues: -The elevator floor had chunks of tile missing and in inside edges had blackish grime build up. -The transition strip in between the elevator and station 5 was cracked, broken and un-cleanable. -Tile in the dining service area across from the elevators between station 4 and 5 were cracked and broken. -Station 4 dining room cabinets doors had been removed with the interior space with dried liquid stains with bare wood exposure. The top of the counter lament had lifted leaving a sharp edge and un-cleanable. -Station 5 hand rail across of the nursing station was gouged and scraped to bare wood. -room [ROOM NUMBER]'s vent was dust encrusted with the would counter above it scraped and gouged. A wheel chair in the room had a brown dried looking drip on a tag were a person would be seated. -room [ROOM NUMBER]'s vent was dusty and the wooden counter top was scraped to bare wood. On 8-27-2023 during the tour starting at 2:02 PM and ending at 2:31 PM the facility Administrator and CD confirmed the above findings. The facility Administrator reported there were some bids out for repairs and would be providing that information. The facility did not provide addition information prior to the completion of the survey.
Jun 2023 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to report an injury of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to report an injury of unknow origin within 2 hours to the required state agency for 1 (Resident 4) of 4 residents reviewed and failed to submit an investigation to the state agency within 5 working days for 1 (Resident 3) of 4 residents reviewed. The facility had a total census of 190 residents. The findings are: A. Record review of the facility's Abuse Prevention and Reporting Policy, last updated 7/25/20, revealed the following: Investigation: An investigation will begin immediately following the allegation or report of abuse. The staff member involved in the allegation will be immediately placed on a leave of absence pending the results of the investigation. The investigation may consist of staff and/or resident inter views to determine others' experiences. The Administrative staff and/or Director of Nursing or the House Supervisor will contact and communicate the incident if warranted to the [NAME] Police Department. Adult Protective Services as well as the Investigation Division of the Health and Human Services will be notified by phone within 24 hours of any suspect tor confirmed abuse incident. If the alleged violation involves abuse or results in serious bodily injury notification will be made within two hours. A Report of Investigation will be completed and include who was interviewed, content of interview, resident diagnosis, and any pertinent circumstances surrounding the incident. A report of the investigation must be submitted to other officials in accordance with State Law within five (5) working days of the date of the abuse incident. B. Record review of a facility investigation dated 6/2/23 for Resident 4 revealed the following information: -On 5/26/22 at 10:00 PM, staff heard a loud sound from Resident 4's room and found Resident 4 on the floor next to the bed and wheelchair. Resident 4 complained of no pain or discomfort at the time. -Resident 4 had diagnoses that included confusion, metastatic bone cancer, and recent treatment for pneumonia. -Resident 4 began to complain of right hip pain the morning of 5/27/23 and was unable to bear any weight. An Xray was ordered and revealed a possible right hip fracture. Resident 4 was transferred to the hospital via ambulance on 5/27/23 at 7:23 PM. -Resident 4 sustained an injury of a fracture to the right hip. -APS (Adult Protective Services) was notified of Resident 4's fall with major injury on 5/28/23 at 1:09 AM. Record review of a Radiology Report for Resident 4 dated 5/27/23 and signed by the physician on 5/27/23 at 6:00 PM revealed a conclusion of, Acute appearing periprosthetic fracture (a break that occurs around the implants from a total hip replacement). Record review of Resident 4's progress notes revealed the facility received the Xray results for Resident 4 on 5/27/23 at 7:23 PM and was transferred to the hospital via ambulance at 8:45 PM. Record review of a hospital H & P (history and physical) dated 5/27/23 for Resident 4 revealed Resident 4 was admitted with a principal problem of femur fracture. Interview on 6/22/23 at 1:05 PM, the ADON (Assistant Director of Nursing) confirmed they called APS to report Resident 4's hip fracture on 5/28/23 at 1:09 AM. The ADON reported they were on call that night and did not learn of Resident 4's hip fracture from the nurse working at the facility until after midnight on 5/28/23. C. Record review of a facility investigation for Resident 3, initiated on 6/9/23, revealed the following: -On the evening of 6/8/23, LPN (Licensed Practical Nurse) - A noticed that Resident 3 had two bruises on the right shoulder. When asked what happened, Resident 3 reported that a (man/woman) who did Resident 3's Xray the day before had been rough with Resident 3. Record review of the facility's undated report log revealed the investigation related to the allegation of abuse for Resident 3 was submitted to the state agency on 6/16/23. Interview on 6/21/23 at 5:06 PM, the DON confirmed the allegations of abuse reported by Resident 3 were called into APS (Adult Protective Services) on 6/8/23 and the facility investigation was not submitted to the state agency until 6/16/23. The DON confirmed the investigation was not submitted in 5 working days as required.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review the facility failed to complete a thorough ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review the facility failed to complete a thorough investigation related to allegations of abuse and an injury of unknown origin for 1 (Resident 2) of 4 residents reviewed. The facility had a total census of 190 residents. Findings are: Record review of a facility investigation initiated on 6/1/23 for Resident 2 revealed the following information: -Late in the afternoon on 6/1/2023, Resident 2 reported that NA (Nurse Aide) - F had abused Resident 2 the evening of 5/31/23. -Resident 2 had a BIMS score of 15 (Brief Interview for Mental Status - used to assess cognitive status. A score of 15 indicates normal cognitive function). -Resident 2 had diagnoses that included Bipolar Disorder, Depression, and Schizophrenia and had a history of delusional thinking/statements. -In an interview on 6/1/23, Resident 2 reported NA - F had man-handled Resident 2 onto their bed after it took 10 minutes for NA - F to answer Resident 2's call light. Resident 2 further explained that NA - F tossed (Resident 2) onto (Resident 2's) bed, crippling (Resident 2). -The investigation documented interviews with 1 staff member (NA - F) and 1 resident (Resident 2). No other staff or resident interviews were documented in the investigation. -On the evening of 6/1/23, Resident 2 requested to be sent to the hospital due to uncontrolled pain in their left hip and leg. Resident 2 was subsequently admitted to the hospital with a fractured left hip. -The investigation contained no other information or documentation related to Resident 2's left hip fracture. Record review of a hospital H & P (History and Physical) for Resident 2 dated 6/2/23 revealed the principal problem was closed fracture of left hip, initial encounter. Record review of the facility's Abuse Prevention and Reporting Policy, last updated 7/25/20, revealed the following: Investigation: An investigation will begin immediately following the allegation or report of abuse. The staff member involved in the allegation will be immediately placed on a leave of absence pending the results of the investigation. The investigation may consist of staff and/or resident inter views to determine others' experiences. The Administrative staff and/or Director of Nursing or the House Supervisor will contact and communicate the incident if warranted to the [NAME] Police Department. Adult Protective Services as well as the Investigation Division of the Health and Human Services will be notified by phone within 24 hours of any suspect tor confirmed abuse incident. If the alleged violation involves abuse or results in serious bodily injury notification will be made within two hours. A Report of Investigation will be completed and include who was interviewed, content of interview, resident diagnosis, and any pertinent circumstances surrounding the incident. A report of the investigation must be submitted to other officials in accordance with State Law within five (5) working days of the date of the abuse incident. Interview on 6/22/23 at 12:37 PM, the SSD (Social Services Director) reported they were unaware of any other residents or staff that were interviewed as a result of the abuse allegations made by Resident 2 on 6/1/23. The SSD confirmed when conducting abuse investigations, generally other residents and staff were interviewed, depending on the allegation. In an interview on 6/22/23 at 1:45 PM, the DON (Director of Nursing) confirmed no investigation was done to determine the cause of Resident 2's left hip fracture on 6/1/23. The DON further confirmed an investigation should have been completed to try to determine the cause of the injury.
May 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.04C3a(6) Based on observation, interview, and record review, the facility failed to notify 4 (Resident 1, 2, 3, and 4) of 4 resident's family of a change in c...

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Licensure Reference Number 175 NAC 12-006.04C3a(6) Based on observation, interview, and record review, the facility failed to notify 4 (Resident 1, 2, 3, and 4) of 4 resident's family of a change in condition. The facility census was 194 Findings are: A. Observation on 05/08/2023 at 12:35 PM revealed Resident 1 had a wound on the second toe of the left foot. Record review of Resident 1's Progress Note dated 05/01/2023 revealed Resident 1 was found to have a new diabetic wound on the left second toe. Resident 1's progress note did not reveal the family had been notified of the change in condition related to the new wound. Interview on 05/09/2022 at 10:46 AM, the Director of Nursing (DON) confirmed there was not documentation that the family had been notified of the new diabetic wound on the Resident 1's second toe on the left foot. B. Record review of Resident 2's Progress Note dated 05/02/2023 revealed Resident 2 was ordered an antibiotic for a Urinary Tract Infection (UTI). Record review of Resident 2's Progress Notes dated 05/08/2023 did not reveal the family had been notified of Resident 2's change in condition related to a UTI. Interview on 05/09/2022 at 10:46 AM, the Director of Nursing (DON) confirmed there was not documentation that the family had been notified of Resident 2's UTI or antibiotic order. C. Observation on 05/08/2023 at 1:50 PM revealed Resident 3 had a wound on the right upper abdominal (stomach area of the body) fold. Record review of Resident 3's Progress Note dated 04/22/2023 revealed Resident 3 had a new Moisture Associated Skin Damage (MASD)(erosion of the skin cause by prolonged exposure to excess moisture) to the right abdominal fold. Record review of Resident 3's Progress Notes Dated 05/09/2023 did not reveal the family had been notified of Resident 3's new wound. Interview on 05/09/2022 at 10:46 AM, the Director of Nursing (DON) confirmed there was not documentation that the family had been notified of Resident 3's new MASD wound on the right abdominal fold. D. Record review of Resident 4's Progress Note dated 04/12/2023 revealed Resident 4 had a new, large blister (a bubble on the skin filled with fluid caused by friction, burning, or other damage) on the top of the left foot. Record review of Resident 4's Progress Notes Dated 05/08/2023 did not reveal the family had been notified of Resident 4's new wound on the top of the left foot. Interview on 05/09/2022 at 10:46 AM, the Director of Nursing (DON) confirmed there was not documentation that the family had been notified of Resident 4's new blister on the top of the left foot.
Apr 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to report an allegation of abuse and submit a written investigation within 5 working days to t...

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Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to report an allegation of abuse and submit a written investigation within 5 working days to the required State Agencies for 1 (Resident 3) sampled resident. The facility had a total census of 198 residents. The sample size was 4. The findings are: A review of the facility's grievance log revealed the following grievance was filed by Resident 3's family on 4/7/23: -[Resident 3's] family voiced complaint regarding nursing care. States that CNAs (Certified Nursing Assistants) were rough with [Resident 3] and that one CNA asked [Resident 3] if [gender] was 'retarded.' Reports that it was two [description and gender of CNAs]. The grievance log indicated the allegation was reported to the ADON (Assistant Director of Nursing) on 4/7/23 with the following resolution: -The ADON looked into staffing and of the two CNAs working, one was the wrong gender. ADON was looking into the date/time further for staffing. SS (Social Services) went to interview [Resident 3] when notified of incident on 4/10/23. [Resident 3] was being sent to the hospital when SS went to interview. A review of the facility investigations revealed no documented investigation related to the complaint and alleged abuse from Resident 3's family member on 4/7/23. A review of Resident 3's progress notes revealed the following note written by SSW (Social Services Worker) - D: -4/13/23 at 2:45 PM - On Sunday (4/9/23) social services received an email that staff was disrespecting [Resident 3] and calling [gender] names. Social services went to follow up with [Resident 3] about the incident on Monday (4/10/23) but [Resident 3] was lethargic and was going to be going to the hospital. Monday afternoon, family was packing belongings and discharging [Resident 3] from the facility. Social services called [family member] to follow up about the situation. [Family member] was unable to give an exact date the incident happened. Social services called [second family member] but (gender) did not answer the phone. [Second amily member] is who originally reported the incident. Social services asked to speak to [Resident 3] but the phone call dropped. Social services has not been able to get ahold of [Resident 3]. In an interview on 4/19/23 at 10:05 AM, SSW - D reported they got an email regarding the allegations reported by Resident 3's family on Sunday, 4/9/23, but did not open the email until they got to work on Monday, 4/10/23. SSW - D stated they were unable to interview Resident 3 because they were lethargic and being sent out to the hospital on 4/10/23. SSW - D stated their investigation into the allegations consisted of interviewing residents on Resident 3's unit and talking to the charge nurse that was working on the unit 4/10/23. SSW - D stated they also sent out an email to the unit managers instructing them to remind staff to treat residents with dignity and respect. SSW - D confirmed they did not report the allegations to APS (Adult Protective Services). In interviews on 4/19/23 at 10:10 AM and 10:46 AM, the DON (Director of Nursing) reported the ADON took the initial complaint from Resident 3's family member on 4/7/23. The DON confirmed the complaint voiced by Resident 3's family alleged abuse and should have been reported to the required state agencies. In an interview on 4/19/23 at 11:01 AM, the ADON reported they took the initial complaint from Resident 3's family member on the afternoon of 4/7/23. The ADON stated they reported the allegation to the DON immediately and tried to call social services, but they had already left for the day. The ADON stated Resident 3's family member reported Resident 3 needed to use the bathroom between 1:00 AM and 2:00 AM on 4/7/23 and when staff members came in to get Resident 3 up, one staff member stated is (gender) retarted? and the other staff member replied, I think so. The ADON stated Resident 3's family member also reported the two staff members were rough with Resident 3. The ADON reported they looked at the staffing schedule for the unit that Resident 3 resided on and concluded the staff members working the night before did not match the description given by Resident 3's family member. The ADON stated they were not familiar with what all the staff looked like working in the building due to the facility's use of per diem agency staff. The ADON confirmed no overnight staff were interviewed regarding the allegations. The ADON also confirmed they did not report the allegations of abuse to the required state agencies. A review of the facility's Abuse, Neglect and Exploitation Policy, dated November 2017, revealed the following: -Policy: Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including, but not limited to; facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friends, or other individuals. -6. Identification of Abuse, Neglect, and Exploitation - The facility will consider factors indicating possible abuse, neglect, and/or exploitation of residents, including, but not limited to, the following possible indicators: -a. Resident, staff, or family report of abuse -7. Investigation of Alleged Abuse, Neglect and Exploitation. When suspicion of abuse, neglect or exploitation or reports of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is cared for and initial reporting has occurred, an investigation should be conducted. Components of an investigation may include: -a. Interview the involved resident, if possible, and document all responses. If resident is cognitively impaired, interview the resident several times to compare responses. -b. If there is no discernible response from the resident, or if the resident's response is incongruent with that of a reasonable person, interview the resident's family, responsible parties, or other individuals involved in the resident's life to gather how he/she believes the resident would react to the incident. -c. Interview all witnesses separately. Include roommates, residents in adjoining rooms, staff members in the area, and visitors in the area. Obtain witness statements, according to appropriate policies. All statements should be signed and dated by the person making the statement. -d. Document the entire investigation chronologically. -8. Resident Protection after Alleged Abuse, Neglect and Exploitation - The facility will make efforts to protect all residents after alleged abuse, neglect and/or exploitation. Examples of ways to protect a resident from harm during an investigation of abuse, neglect and exploitation may include, but are not limited to: -a. Temporary (less than 24 hours) separation from other residents if a resident's behavior poses a threat of abuse of violence -b. Temporary or permanent room or roommate change, where incompatibility creates the potential for abuse -c. Safeguard valuables in a locked area (provide receipts to resident) -d. Involve family members to sit with resident -e. Temporary one on one supervision of a resident -f. Engage a resident in diversionary activities -g. Reassignment of nursing staff duties -h. Time off for nursing staff -i. Involve clergy, social services, and/or counselors as appropriate -j. Increased supervision of staff and/or residents -k. Protection of staff and/or residents from retaliation -9. Response and Reporting of Abuse, Neglect and Exploitation - Anyone in the facility can report suspected abuse to the abuse agency hotline. When abuse, neglect or exploitation is suspected, the Licensed Nurse should: -a. Respond to the needs of the resident and protect them from further incident (document). -b. Notify the Director of Nursing and Administrator (document). -c. Initiate an investigation immediately. -d. Notify the attending physician, resident's family/legal representative and Medical Director. -e. Obtain witness statements, following appropriate policies. Suspend the accused employee pending completion of the investigation. Remove the employee from resident care areas immediately. -f. Contact the State Agency and the local Ombudsman office to report the alleged abuse. -g. If a crime, or suspicion of a crime has occurred, notify the local law enforcement agency. -h. Monitor and document the resident's condition, including the response to medical treatment of nursing interventions. -i. Document actions taken in steps above in the medical record. -13. In response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: -a. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation or resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the administrator of the facility and to other official (including the State Survey Agency and Adult Protected Services where state law provides jurisdiction in long-term care facilities) in accordance with state law. -b. Have evidence that all alleged violations are thoroughly investigated. -c. Prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in process. -d. Report the results of all investigation to the administrator or his or her designated representative and to the other official in accordance with state law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to thoroughly investigate allegations of abuse for 1 (Resident 3) facility resident. The facil...

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Licensure Reference Number 175 NAC 12-006.02(8) Based on interview and record review, the facility failed to thoroughly investigate allegations of abuse for 1 (Resident 3) facility resident. The facility had a total census of 198 residents. The sample size was 4. The findings are: A review of the facility's grievance log revealed the following grievance was filed by Resident 3's family on 4/7/23: -[Resident 3's] family voiced complaint regarding nursing care. States that CNAs (Certified Nursing Assistants) were rough with [Resident 3] and that one CNA asked [Resident 3] if [gender] was 'retarded.' Reports that it was two [description and gender of CNAs]. The grievance log indicated the allegation was reported to the ADON (Assistant Director of Nursing) on 4/7/23 with the following resolution: -The ADON looked into staffing and of the two CNAs working, one was the wrong gender. ADON was looking into the date/time further for staffing. SS (Social Services) went to interview [Resident 3] when notified of incident on 4/10/23. [Resident 3] was being sent to the hospital when SS went to interview. A review of the facility investigations revealed no documented investigation related to the complaint and alleged abuse from Resident 3's family member on 4/7/23. A review of Resident 3's progress notes revealed the following note written by SSW (Social Services Worker) - D: -4/13/23 at 2:45 PM - On Sunday (4/9/23) social services received an email that staff was disrespecting [Resident 3] and calling [gender] names. Social services went to follow up with [Resident 3] about the incident on Monday (4/10/23) but [Resident 3] was lethargic and was going to be going to the hospital. Monday afternoon, family was packing belongings and discharging [Resident 3] from the facility. Social services called [family member] to follow up about the situation. [Family member] was unable to give an exact date the incident happened. Social services called [second family member] but (gender) did not answer the phone. [Second amily member] is who originally reported the incident. Social services asked to speak to [Resident 3] but the phone call dropped. Social services has not been able to get ahold of [Resident 3]. In an interview on 4/19/23 at 10:05 AM, SSW - D reported they got an email regarding the allegations reported by Resident 3's family on Sunday, 4/9/23, but did not open the email until they got to work on Monday, 4/10/23. SSW - D stated they were unable to interview Resident 3 because they were lethargic and being sent out to the hospital on 4/10/23. SSW - D stated their investigation into the allegations consisted of interviewing residents on Resident 3's unit and talking to the charge nurse that was working on the unit 4/10/23. SSW - D stated they also sent out an email to the unit managers instructing them to remind staff to treat residents with dignity and respect. SSW - D confirmed they did not report the allegations to APS (Adult Protective Services). A review of a facility census dated 4/10/23, and printed 4/19/23, revealed SSW - D recorded interviewing 4 facility residents in response to the allegations of abuse. SSW - D recorded the following responses next to 4 resident names on the census report: -Checked in everything going good. -Check in everything ok. -Checked in everything going well. -Checked in everything good. In interviews on 4/19/23 at 10:10 AM and 10:46 AM, the DON (Director of Nursing) reported the ADON took the initial complaint from Resident 3's family member on 4/7/23. The DON confirmed the complaint voiced by Resident 3's family alleged abuse and should have been reported to the required state agencies. In an interview on 4/19/23 at 11:01 AM, the ADON reported they took the initial complaint from Resident 3's family member on the afternoon of 4/7/23. The ADON stated they reported the allegation to the DON immediately and tried to call social services, but they had already left for the day. The ADON stated Resident 3's family member reported Resident 3 needed to use the bathroom between 1:00 AM and 2:00 AM on 4/7/23 and when staff members came in to get Resident 3 up, one staff member stated is (gender) retarted? and the other staff member replied, I think so. The ADON stated Resident 3's family member also reported the two staff members were rough with Resident 3. The ADON reported they looked at the staffing schedule for the unit that Resident 3 resided on and concluded the staff members working the night before did not match the description given by Resident 3's family member. The ADON stated they were not familiar with what all the staff looked like working in the building due to the facility's use of per diem agency staff. The ADON confirmed no overnight staff were interviewed regarding the allegations. The ADON also confirmed they did not report the allegations of abuse to the required state agencies. A review of the facility's staffing schedules for April 2023 revealed there were a total of 14 staff working in the facility during the overnight hours from 4/6/23 - 4/7/23. Further review revealed 9 of the 14 staff members were agency staff and not employed by the facility. A review of the facility's Abuse, Neglect and Exploitation Policy, dated November 2017, revealed the following: -Policy: Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including, but not limited to; facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friends, or other individuals. -6. Identification of Abuse, Neglect, and Exploitation - The facility will consider factors indicating possible abuse, neglect, and/or exploitation of residents, including, but not limited to, the following possible indicators: -a. Resident, staff, or family report of abuse -7. Investigation of Alleged Abuse, Neglect and Exploitation. When suspicion of abuse, neglect or exploitation or reports of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is cared for and initial reporting has occurred, an investigation should be conducted. Components of an investigation may include: -a. Interview the involved resident, if possible, and document all responses. If resident is cognitively impaired, interview the resident several times to compare responses. -b. If there is no discernible response from the resident, or if the resident's response is incongruent with that of a reasonable person, interview the resident's family, responsible parties, or other individuals involved in the resident's life to gather how he/she believes the resident would react to the incident. -c. Interview all witnesses separately. Include roommates, residents in adjoining rooms, staff members in the area, and visitors in the area. Obtain witness statements, according to appropriate policies. All statements should be signed and dated by the person making the statement. -d. Document the entire investigation chronologically. -8. Resident Protection after Alleged Abuse, Neglect and Exploitation - The facility will make efforts to protect all residents after alleged abuse, neglect and/or exploitation. Examples of ways to protect a resident from harm during an investigation of abuse, neglect and exploitation may include, but are not limited to: -a. Temporary (less than 24 hours) separation from other residents if a resident's behavior poses a threat of abuse of violence -b. Temporary or permanent room or roommate change, where incompatibility creates the potential for abuse -c. Safeguard valuables in a locked area (provide receipts to resident) -d. Involve family members to sit with resident -e. Temporary one on one supervision of a resident -f. Engage a resident in diversionary activities -g. Reassignment of nursing staff duties -h. Time off for nursing staff -i. Involve clergy, social services, and/or counselors as appropriate -j. Increased supervision of staff and/or residents -k. Protection of staff and/or residents from retaliation -9. Response and Reporting of Abuse, Neglect and Exploitation - Anyone in the facility can report suspected abuse to the abuse agency hotline. When abuse, neglect or exploitation is suspected, the Licensed Nurse should: -a. Respond to the needs of the resident and protect them from further incident (document). -b. Notify the Director of Nursing and Administrator (document). -c. Initiate an investigation immediately. -d. Notify the attending physician, resident's family/legal representative and Medical Director. -e. Obtain witness statements, following appropriate policies. Suspend the accused employee pending completion of the investigation. Remove the employee from resident care areas immediately. -f. Contact the State Agency and the local Ombudsman office to report the alleged abuse. -g. If a crime, or suspicion of a crime has occurred, notify the local law enforcement agency. -h. Monitor and document the resident's condition, including the response to medical treatment of nursing interventions. -i. Document actions taken in steps above in the medical record. -13. In response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: -a. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation or resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the administrator of the facility and to other official (including the State Survey Agency and Adult Protected Services where state law provides jurisdiction in long-term care facilities) in accordance with state law. -b. Have evidence that all alleged violations are thoroughly investigated. -c. Prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in process. -d. Report the results of all investigation to the administrator or his or her designated representative and to the other official in accordance with state law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

Licensure Reference Number 175 NAC 12-006.04A3a Licensure Reference Number 175 NAC 12-006.04A3b Licensure Reference Number 175 NAC 12-006.04A3c Based on interview and record review, the facility faile...

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Licensure Reference Number 175 NAC 12-006.04A3a Licensure Reference Number 175 NAC 12-006.04A3b Licensure Reference Number 175 NAC 12-006.04A3c Based on interview and record review, the facility failed to ensure a criminal background check was completed for 1 (Nurse Aide H) of 5 direct care staff reviewed, failed to ensure a rationale for hire was documented related to adverse findings on a criminal background check for 2 (Nurse Aides F and G) of 5 direct care staff reviewed, failed to ensure the Nebraska State Patrol Sex Offender Registry was checked for adverse findings for 1 (Nurse Aide H) of 5 direct care staff reviewed, failed to ensure the Nebraska Nurse Aide Registry was checked for adverse findings for 2 (Nurse Aides E and H) of 5 direct care staff reviewed, and failed to ensure the APS (Adult Protective Services)/CPS (Child Protective Services) registry was checked for adverse findings for 1 (Nurse Aide H) of 5 direct care staff reviewed. This had the potential to affect all residents residing in the facility. The facility had a total census of 198 residents. The findings are: A. A review of the facility's Abuse, Neglect, and Exploitation Policy, dated November 2017, revealed the following: -The components of the facility abuse prohibition plan are discussed herein: -The facility must: -3. Not employ or otherwise engage individuals who: --a. Have been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law; --b. Have had a finding entered the State Nurse Aide Registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of their property; --c. Have a disciplinary action in effect against his or her professional license by a state licensure body as a result of abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property. --d. Background, reference and credentials checks should be conducted on employees prior to or at the time of employment, by facility administration, in accordance with applicable state and federal regulations. Any person having knowledge that an employee's license or certification is in question should report such information to the Administrator. B. A review of Nurse Aide (NA)- H's employee file revealed a hire date of 3/28/23. Further review of NA - H's employee file did not reveal a completed criminal background check or completed APS/CPS, Nebraska State Patrol Sex Offender, and Nebraska Nurse Aide Registry checks. In an interview on 4/19/23 at 1:19 PM, the Business Office Manager (BOM) confirmed the missing background and registry checks for NA - H could not be located. C. A review of Nurse Aide - E's employee file revealed a hire date of 3/1/23. Further review of NA - E's employee file did not reveal a completed Nebraska Nurse Aide Registry check. In an interview on 4/19/23 at 1:19 PM, the BOM confirmed a Nebraska Nurse Aide Registry check was not completed for NA - E. D. A review of NA - F's employee file revealed a hire date of 3/21/23. Further review of NA - F's employee file did not reveal a documented rationale for hire related to adverse findings on NA - F's criminal background check. In an interview on 4/19/23 at 12:07 PM, the Chief Operating Officer (COO) confirmed no documentation of a rationale for hire related to adverse findings on NA - F's criminal background check could be located. E. A review of NA G's employee file revealed a hire date of 3/21/23. Further review of NA - G's employee file did not reveal a documented rationale for hire related to adverse findings on NA - G's criminal background check. In an interview on 4/19/23 at 12:07 PM, the COO confirmed no documentation of a rationale for hire related to adverse findings on NA - G's criminal background check could be located.
Feb 2023 12 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0569 (Tag F0569)

Could have caused harm · This affected 1 resident

175 NAC 12-006.16E Based on record reviews and interviews, the facility failed to provide notice to Medicaid recipients when their Resident Trust Account (RTA) balances were within $200.00 of the maxi...

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175 NAC 12-006.16E Based on record reviews and interviews, the facility failed to provide notice to Medicaid recipients when their Resident Trust Account (RTA) balances were within $200.00 of the maximum allowed in cash assets. This had the potential to affect 2 Residents (27 and 34) of 3 sampled for Personal Funds. The facility census was 186. Findings are: A. A review of Resident 27's Clinical Census revealed that the resident's payment source was Medicaid. An interview conducted with the Business Office Manager (BOM) on 2/28/23 at 9:19 AM revealed that Resident 27 did have a Resident Trust account. B. A review of Resident 34's Clinical Census revealed that the resident's payment source was Medicaid. An interview conducted with the Business Office Manager (BOM) on 2/28/23 at 9:19 AM revealed that Resident 34 did have a Resident Trust account. C. A review of The Nebraska Department of Health and Human Services Medicaid Eligibility website (https://dhhs.ne.gov/Pages/Medicaid-Eligibility.aspx) revealed that cash resources should not exceed $4000.00 for one person. An interview conducted with the BOM on 2/28/23 at 9:32 AM confirmed that the facility did not give notice to Medicaid recipients who were within $200.00 of the maximum allowed cash assets. An interview with Director of Social Services (SW) L on 2/28/23 at 11:18 AM confirmed that SW L does not do any of the RTA notifications. An interview with the Interim Administrator (Administrator) on 2/28/23 at 11:55 AM revealed that the facility notified residents who were recipients of Medicaid when their balances were $2000.00. They did not provide another notification when the residents' balances approached within $200.00 of the maximum allowed balance. An interview with the BOM on 2/28/23 at 12:02 PM confirmed that the BOM did notify Medicaid recipients of their balances at $2000.00.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to provide written notice of transfer to Resident 24 and 34 or their Representatives upon transfer to the hospital. This affected 2 of 3 resid...

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Based on record review and interview, the facility failed to provide written notice of transfer to Resident 24 and 34 or their Representatives upon transfer to the hospital. This affected 2 of 3 residents sampled for hospitalizations. The facility census was 186. Findings are: A. A review of Resident 24's Progress Notes from 10/22/22 to 2/23/23 revealed that the resident had gone to the emergency room (ER) on 10/26/22 for leg pain, on 12/16/22 for abdominal pain, and on 2/18/23 for a fall. An interview conducted with the Clinical Consultant (CC) on 2/23/23 at 2:20 PM confirmed that no written notices of transfer were provided to Resident 24 or the resident's representative for the ER visits on 10/22/22, 12/16/22, or 2/18/23. An interview conducted with the Director of Social Services (SW) L on 2/23/23 at 2: 56 PM confirmed that written notices of transfer were not provided to the resident or their representative for the ER visits on 10/22/22, 12/16/22, or 2/18/23. L further confirmed that the Ombudsman was not notified of those transfers. B. A review of Resident 34's Progress Notes from 10/22/22 to 2/23/23 revealed that the resident was hospitalized with a Urinary Tract Infection from 10/31/22 to 11/9/22. An interview conducted with the CC on 2/23/23 at 2:20 PM confirmed that no written notice of transfer was provided to Resident 34 or their representative when the resident was transferred to the hospital. An interview conducted with L on 2/23/23 at 2:56 PM confirmed that a written notice of transfer was not provided to the resident or their representative for the resident's hospitalization on 10/31/22. L further confirmed that the Ombudsman was not notified of this transfer.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to provide notice of the Bed Hold Policy to Resident 24 or their Representative upon transfer to the hospital. This affected 1 of 3 residents ...

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Based on record review and interview, the facility failed to provide notice of the Bed Hold Policy to Resident 24 or their Representative upon transfer to the hospital. This affected 1 of 3 residents sampled for hospitalizations. The facility census was 186. Findings are: A review of Resident 24's Progress Notes from 10/22/22 to 2/23/23 revealed that the resident had gone to the emergency room (ER) on 10/26/22 for leg pain, on 12/16/22 for abdominal pain, and on 2/18/23 for a fall. An interview conducted with the Clinical Consultant (CC) on 2/23/23 at 2:20 PM confirmed that no notices of the Bed Hold Policy were provided to Resident 24 or the resident's representative for the ER visits on 10/22/22, 12/16/22, or 2/18/23. An interview conducted with the Director of Social Services (SW) L on 2/23/23 at 2: 56 PM confirmed that notices of the Bed Hold Policy were not provided to the resident or their representative for the ER visits on 10/22/22, 12/16/22, or 2/18/23.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. A record review of Resident 153's MDS dated [DATE], revealed no entry in Section N of the MDS related to the resident receivi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. A record review of Resident 153's MDS dated [DATE], revealed no entry in Section N of the MDS related to the resident receiving a diuretic medication during the seven days prior to and including 2/1/23. A record review of Resident 153's electronic medication administration record (eMAR) revealed that Resident 153 received Torsemide (a diuretic) 20 milligram (mg) take 1 tablet by mouth twice daily related diagnoses: chronic diastolic (congestive) heart failure (a chronic condition in which the heart doesn't pump blood as well as it should) on 1/26/23, 1/27/23, 1/28/23, 1/29/23, 1/30/23, 1/31/23 and 2/1/23. In an interview, on 2/27/23 at 7:44 AM, MDS-AB confirmed that Resident 153 had received a diuretic from 1/26/23 to 2/1/23 and that the diuretic use was not coded and should have been coded in Section N of the MDS related to diuretic use. Based on record review and interview, the facility failed to ensure MDS (Minimum Data Set, a comprehensive assessment of each resident's functional capabilities) accuracy related to the ADL (Activities of Daily Living) ability for Resident 97 and a diuretic medication (a medication used that causes the kidneys to make more urine) use for Resident 153. The sample size was 4. The facility identified a census of 186. Findings are: A. A record review of the MDS dated [DATE], Section G, for Resident 97, read as follows: A. Bed mobility - how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep furniture with a response of 0 Independent for Self Performance and 0 Independent for physical assist. A record review of the MDS dated [DATE], Section G, for Resident 97, read as follows: B. Transfer - how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position (excludes to/from bath/toilet) with a response reading : 1. Supervision - oversight, encouragement or cueing A record review of the MDS dated [DATE], Section G, for Resident 97, read as follows: A. Bed mobility - how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep furniture with a response of 3.Extensive Assist for Self Performance and 2.one person physical assist. A record review of the MDS dated [DATE], Section G, for Resident 97, read as follows: B. Transfer - how resident moves between surfaces including to or from: bed, chair, wheelchair, standing position (excludes to/from bath/toilet) with a response reading: 2. Limited assistance - resident highly involved in activity; staff provide guided maneuvering of limbs or other non-weight-bearing assistance. The record review of the MDS dated [DATE], Section G, for Resident 97, when compared to the MDS dated [DATE], Section G, for Resident 97, revealed a decline in the Bed mobility and Transfer ability areas. An interview on 02/23/23 at 03:43 PM with the facility Clinical Consultant, after review of the two MDS's, confirmed that the most current MDS (dated 2/3/23) was correct and that the MDS dated [DATE] was inaccurate and being modified today. A record review of the facility policy titled Expanded Assessment Areas Policy and Procedure dated 05-2017 related to the MDSs reads as follows: Centers for Medicaid and Medicare Services (CMS)-Definitions The accuracy of the assessment means that the appropriate, qualified health professional correctly documents the resident's medical, functional, and psychosocial problems and identifies resident strengths to maintain or improve medical status, functional abilities, and psychosocial status. The initial comprehensive assessment provides baseline data for ongoing assessment of resident progress. An interview on 02/28/23 at 11:36 AM with the DON (Director of Nursing), after review of the Expanded Assessment Areas Policy and Procedure dated 05-2017 confirmed that the Definition is also the facility expectation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to complete a new Preadmission Screening and Annual Resident Review (PASARR)(a screening for mental illness) for Resident 146 following a new ...

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Based on interview and record review, the facility failed to complete a new Preadmission Screening and Annual Resident Review (PASARR)(a screening for mental illness) for Resident 146 following a new Bipolar Disorder (a disorder associated with episodes of mood swings) diagnosis. Total census was 186. Findings are: A record review of the Preadmission Screening and Annual Resident Review Policy dated 05-17 revealed the facility would refer all residents with a newly evident or possible serious mental disorder for a level II PASARR review to the State PASARR representative. A record review of the facility's Pharmacy Note To Attending Physician/Prescriber dated 10/01/2022 revealed that Resident 146 was started on Depakote (a medication that can be used to treat Bipolar Disorder) was started on 09/29/2022. The Pharmacy requested an associated medical diagnosis. The provider's response was Bipolar Disorder. A record review of Resident 146's Medical Diagnosis dated 02/22/2023 revealed a diagnosis of Bipolar Disorder was added during the resident's stay on 10/27/2022. A record review of Resident 146's Advanced Practice Registered Nurse's (APRN) Referrals/Response Letter dated 11/30/2022 revealed the APRN did think the resident likely had a history of undiagnosed mental illness such as Bipolar. A record review of Resident 146's Minimum Data Set (MDS)(an assessment of the resident's functional abilities and health needs) dated 11/19/2022 revealed the resident did have a diagnosis of Bipolar Disorder, but did not reveal that a level II PASARR had been completed. In an interview on 02/28/2023 at 09:15 AM, the Director of Social Services (SW)-L confirmed that a new PASARR had not been completed since the new Bipolar Disorder diagnosis that was added 10/27/2022 and should have been.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.04C7 Based on interview and record review, the facility failed to ensure 1 (Resident 12) of 1 sampled resident was treated for constipation in a timely manner...

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Licensure Reference Number 175 NAC 12-006.04C7 Based on interview and record review, the facility failed to ensure 1 (Resident 12) of 1 sampled resident was treated for constipation in a timely manner. Total census was 186. Findings are: A record review of the facility's undated Admission/Ancillary Orders revealed the facility's Bowel Protocol per the facility's policy was to administer (give) a Dulcolax Suppository (a medication inserted into the rectum to dissolve and soften stools) as needed to residents with no bowel movement on day 4. In an interview on 02/21/2023 at 01:02 PM, Resident 12 confirmed that the resident had gone greater than 3 days with no bowel movement and had not received treatment from the staff. A record review of the facility's Medication Administration Report (MAR) dated 02/01/2023 -02/28/2023 revealed Resident 12 had an order for a Bisacodyl Suppository (brand name Dulcolax) on day 4 of no bowel movement. A record review of Resident 12's 30 Day Bowel Elimination Task dated 01/01/2023 - 02/28/2023 revealed the resident did not have a bowel movement from the night shift on 01/28/2023 until the day shift on 02/02/2023. A record review of the facility's MAR dated 02/01/2023 -02/28/2023 did not reveal that a Bisacodyl Suppository had been administered to Resident 12. A record review of Resident 12's 30 Day Bowel Elimination Task dated 01/01/2023 - 02/28/2023 revealed Resident did not have a bowel movement from the day shift on 02/13/2023 until the day shift on 02/21/2023. A record review of the facility's MAR dated 02/01/2023 -02/28/2023 did not reveal that a Bisacodyl Suppository had been administered to Resident 12. In an interview on 02/27/2023 at 11:43 AM, the Assistant Director of Nursing (ADON) confirmed that Resident 12 had 1 occasion of constipation 1/29/23 -2/1/23 and 1 occasion from 2/14/23 to 2/21/23 of constipation without the prn suppository given as ordered.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D4 Based on observation, record review and interview; the facility failed to ensure ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09D4 Based on observation, record review and interview; the facility failed to ensure a restorative nursing program was provided per therapy recommendation, to maintain and/or to prevent potential decline and/or complications of contractures (a condition of shortening and hardening of muscles, tendons, or other tissue often leading to deformity and/or rigidity of joints), mobility, or range of motion (ROM) for Resident 60 and Resident 146. The sample size was 4 and the facility census was 186. Findings are: A. A record review of Resident 60's medical diagnoses, dated 8/27/21, revealed a diagnosis of hemiplegia and hemiparesis (weakness on one side of the body) following cerebral infarction (damage to tissues in the brain due to loss of oxygen to the area) affecting right dominant side. A record review of Resident 60's Minimum Data Set (MDS- a comprehensive assessment of each resident's functional capabilities used to develop a resident's care plan), dated 2/6/23, revealed Resident 60 had a lower extremity functional limitation in range of motion and no active range of motion was performed in the last seven calendar days. A record review of Resident 60's Occupational Therapy (OT) restorative communication form, dated 8/8/22, revealed the following with no stop date: -Goal Area: Bilateral Upper Extremity (BUE) strength. Suggested approaches: 2-pound (#) dumbbell and red theraband (thick elastic bands that assist with strengthening muscles). Shoulder and elbow flexion, chest press, and wrist extension with the dumbbell. Shoulder ER, elbow extension and scapular (bone that connects the clavicle to the humerus) retraction to be completed with the theraband. All to be completed in two sets with 15-20 repetitions. -Goal Area: Stand tolerance. Suggested approaches: stand to stand pivot device two times as tolerated. In an interview, on 2/27/23 at 1:20PM, the ADON confirmed the OT restorative communication form had no stop date and should have been ongoing. In an interview, on 2/27/23 at 1:25PM, Restorative Aide (RA)-AC confirmed that Resident 60 had not been receiving a restorative program. B. A record review of the facility's Restorative Nursing Policy dated 05-2017 revealed Restorative Nursing was a process designed to promote optimal improvement, to preserve function and minimize deterioration (decline) within the limits of the normal aging or disease process. Restorative Nursing was to be available 7 days per week. In an interview on 02/21/2023 at 03:22 PM, Resident 146 confirmed that the resident had limited range of motion (ROM) of the right arm and leg due to a history of a Cerebrovascular Accident (CVA)(stroke). The resident confirmed the resident did not currently receive Therapy or Restorative Nursing. In an observation on 02/21/2023 at 03:22 PM, Resident 146 demonstrated that the resident had limited ROM of the right arm and leg. In an observation on 02/21/2023 at 02:35 PM at 02:35 PM, Resident 146 demonstrated limited ROM of the right arm and leg. A record review of Resident 146's Physical Therapy (PT) Discharge summary dated [DATE] revealed a recommendation for the resident to participate in a Restorative Nursing program to address right leg strength and ROM 3 times per week. A record review of Resident 146's Occupational Therapy (OT)(health care that helps residents who have physical problems) Discharge summary dated [DATE] revealed a recommendation for the resident to participate in a Restorative Nursing program to address the resident's ROM in the right arm and put on a palm guard(PG)(a barrier between fingers and palm skin to prevent injury from severe contracture) 5 times per week, and left leg exercises 2 times per week. A record review of Resident 146's 30 Day Active and Passive ROM Tasks that began on 01/30/2023 revealed that Restorative Nursing had been completed 5 times per week until 02/15/2023 but did not reveal Restorative Nursing had been completed after 02/15/2023. In an interview on 02/27/2023 at 12:07 PM, the Assistant Director of Nursing (ADON) confirmed that Restorative Nursing had not been completed on Resident 146 after 02/15/2023 and should have been done per PT and OT recommendations.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Observation on 02/23/23 at 12:50 PM revealed Resident #153 sitting on a seated walker approximately 10 feet from the door of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Observation on 02/23/23 at 12:50 PM revealed Resident #153 sitting on a seated walker approximately 10 feet from the door of the courtyard smoking a cigarette. On 02/23/23 at 1:50 PM interview with Rec-Z revealed Resident #153 did not have cigarettes or lighter at the front desk at this time. Observation on 02/23/23 at 02:07 PM revealed Resident #153 sitting on seated wheelchair in the courtyard approximately 15 feet from the door smoking. On 02/23/23 at 02:10 PM interview with UC-AA confirmed Resident #153 was sitting on a seated wheelchair in the courtyard at this time (UC-AA was able to see resident through dining room window) andthe resident was approximately 15 feet from the door smoking a cigarette. Resident #153 was then seen standing up and going over to the trash can which was by the door and threw something in the trash can. UC-AA went to courtyard area and confirmed many cigarette butts on ground by door and in trash can by the door. Observation on 2/23/23 at 2:20 pm UC-AA went to Resident #153 and asked if they had cigarettes and lighter on their person and the response was no. An Interview with UC on 2/23/23 at 2:30 pm confirmed there were cigarette butts on the ground by the courtyard door and in the trash can. Record Review for the 6/14/22 smoking assessment revealed Resident #153 indicated no supervision was needed while smoking. Record Review of [NAME] Rehabilitation Center Procedure # NS 971 (category: Resident Smoking) that was updated 2/10/22 revealed: Policy: It is the policy that residents will be allowed to smoke or utilize tobacco products outdoors only in the facilities designated smoking area. The designated area is in the courtyard gazebo. 2) All residents who desire to smoke will have a smoking assessment performed by the facility's IDT members to determine if resident is safe to smoke independently or will require supervision. This will be placed on the resident's care plan. 3) Smoking risk observations are performed upon admission, annually, and with any changes which could affect the safety of the resident. 4) No smoking materials are allowed in resident' s room. All smoking materials will be housed at the reception desk and labeled with resident's name. Residents cannot carry smoking materials or tobacco products, e-cigarettes, Vaping devices, lighters, or matches on their person while inside the building. Interview with Resident #153 on 02/27/23 at 08:00 AM revealed the resident had cigarettes and lighter in their coat pocket. Resident 153 said they must smoke in the gazebo now, but it is a long way to walk. Observation on 02/27/23 at 9:03 AM Resident #153 walked from hallway 200 dining room straight out to designated smoking area and lit a cigarette. On 2/27/23 at 9:14 am interview with UC-AA confirmed that the resident was sitting outside approximately 20 feet from the courtyard door smoking. On 2/27/23 at 9:52 am Interview with UC-AA confirmed with Resident #153 that resident had cigarettes and lighter on their person. Licensure Reference Number 175 NAC 12-006.07a Based on observation, interview, and record review, the facility failed to ensure Resident 146 was assisted to bed after mealtime to prevent accidents, failed to ensure safe storage of Resident 153's cigarettes and lighter, and failed to ensure residents smoke in designated areas. This affected 2 of 2 sampled residents. Total census was 186. Findings are: A. A record review of the facility's Accidents and Incidents Policy dated 05-01-2017 revealed the facility strives to ensure residents will not experience undue discomfort due to an unusual occurrence such as an accident or incident. In an interview on 02/22/2023 at 09:24 AM, Resident 146 confirmed that the resident had fallen a couple of times since January 1, 2023. A record review of the facility's Incident Audit Report with an Incident date of 12/31/2022 at 04:15 PM revealed Resident 146 had an unwitnessed fall on 12/31/2022 at 04:15 PM. During the fall investigation, A Situation, Background, Assessment, and Recommendation (SBAR) Communication Form and Progress Note had been completed and dated 12/31/2022 at 06:30 PM by Registered Nurse (RN)-G. A record review of the SBAR Communication Form and Progress Note dated 12/31/2022 revealed RN-G documented I think the problem may be the resident has been tired since before lunch time and had not gotten a chance to be laid down due to low staff causing resident to fall asleep in (gender) wheelchair and fell forward. A record review of the undated Facility Assessment revealed the facility Staffing Plan RN (Registered Nurse)/Licensed Practical Nurse (LPN) Charge Nurse to resident ratio should have been 1 RN/LPN to 35 residents and Nursing Assistant (NA) to resident ratio on the evening shift should have been 1 NA to 9 residents. A record review of the facility's Nursing Schedules dated 12/31/2022 revealed the facility had an RN that worked the Station 4 evening shift on 12/31/2022, and 3 NAs that worked the Station 4 evening shift on 12/31/2022. A record review of the facility's Daily Census dated 12/31/2022 revealed the facility had 44 total residents on Station 4 on 12/31/2022. That would have resulted in a ratio of 1 RN/LPN to 44 residents and 1 NA to 14.6 residents. A record review of Resident 146's Minimum Data Set (MDS)(an assessment of the resident's functional abilities and health needs) dated 01/24/2023 revealed the resident was totally dependent on 2 staff to transfer the resident. In an interview on 02/28/2023 at 11:12 AM, RN-G confirmed that RN-G remembered working of the day of Resident 146's accident and RN-G was the Charge Nurse on Station 4. RN-G confirmed there were only 2 NAs and 1 Medication Aide (MA) on the floor that shift. RN-G confirmed RN-G was the only nurse on that shift and there was 2 NAs and 1 MA, and RN-G confirmed they were short-staffed. RN-G confirmed that Resident 146 was in the Dining Room and kept falling asleep, RN-G asked the resident if the resident wanted to go lay down and resident wanted to. RN-G asked 1 of the NAs to take Resident 146 to room [ROOM NUMBER] and lay the resident down in bed, but Resident 146 was left in the room in the wheelchair. RN-G confirmed the resident fell asleep in the wheelchair and fell to the floor. In an interview on 02/28/2023 at 07:59 AM, the Director of Nursing (DON) confirmed the Facility Assessment revealed a RN/LPN to resident ratio of 1 to 35 and NA to resident ratio of 1 to 9 residents on the evening shift. The DON confirmed there were 44 residents on Station 4 on 12/31/2022. The DON confirmed there was 1 RN on the evening shift on Station 4 and confirmed that would be 1 RN to 44 residents. The DON confirmed there were 3 NAs on the schedule for Station 4 on the evening shift so the NA to resident ratio was 1 NA for 14.6 residents. The DON confirmed the facility did not have enough staff on 12/31/2023 based on the Facility Assessment. The DON confirmed that staffing may have been a factor in Resident 146's fall.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.04C7 Based on observation, interview, and record review, the facility failed to ensure...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.04C7 Based on observation, interview, and record review, the facility failed to ensure the facility was staffed sufficiently to prevent potential accidents. This affected 1 (Resident 146) of 2 sampled residents. Total census was 186. Findings are: A record review of the facility's Accidents and Incidents Policy dated 05-01-2017 revealed the facility strives to ensure residents will not experience undue discomfort due to an unusual occurrence such as an accident or incident. In an interview on 02/22/2023 at 09:24 AM, Resident 146 confirmed that the resident had fallen a couple of times since January 1, 2023. A record review of the facility's Incident Audit Report with an Incident date of 12/31/2022 at 04:15 PM revealed Resident 146 had unwitnessed fall on 12/31/2022 at 04:15 PM. During the fall investigation, A Situation, Background, Assessment, and Recommendation (SBAR) Communication Form and Progress Note had been completed and dated 12/31/2022 at 06:30 PM by Registered Nurse (RN)-G. A record review of the SBAR Communication Form and Progress Note dated 12/31/2022 revealed RN-G documented I think the problem may be the resident has been tired since before lunch time and had not gotten a chance to be laid down due to low staff causing resident to fall asleep in (gender) wheelchair and fell forward. A record review of the undated Facility Assessment revealed the facility Staffing Plan RN /Licensed Practical Nurse (LPN) Charge Nurse to resident ratio should have been 1 RN/LPN to 35 residents and Nursing Assistant (NA) to resident ratio on the evening shift should have been 1 NA to 9 residents. A record review of the facility's Nursing Schedules dated 12/31/2022 revealed the facility had RN that worked the Station 4 evening shift on 12/31/2022, and 3 NAs that worked the Station 4 evening shift on 12/31/2022. A record review of the facility's Daily Census dated 12/31/2022 revealed the facility had 44 total residents on Station 4 on 12/31/2022. That would have resulted in a ratio of 1 RN/LPN to 44 residents and 1 NA to 14.6 residents. A record review of Resident 146's Minimum Data Set (MDS)(an assessment of the resident's functional abilities and health needs) dated 01/24/2023 revealed the resident was totally dependent on 2 staff to transfer the resident. In an interview on 02/28/2023 at 11:12 AM, RN-G confirmed that RN-G remembered working of they of Resident 146's accident and RN-G was the Charge Nurse on Station 4. RN-G confirmed there were only 2 NAs and 1 Medication Aide (MA) on the floor that shift. RN-G confirmed RN-G was the only nurse on that shift and there was 2 NAs and 1 MA, and RN-G confirmed they were short-staffed. RN-G confirmed that Resident 146 was in the Dining Room and kept falling asleep, RN-G asked the resident if the resident wanted to go lay down and resident wanted to. RN-G asked 1 of the NAs to take Resident 146 to room [ROOM NUMBER] and lay the resident down in bed, but Resident 146 was left in the room in the wheelchair. RN-G confirmed the resident fell asleep in the wheelchair and fell to the floor. In an interview on 02/28/2023 at 07:59 AM, the Director of Nursing (DON) confirmed the Facility Assessment revealed a RN/LPN to resident ratio of 1 to 35 and NA to resident ratio of 1 to 9 residents on the evening shift. The DON confirmed there were 44 residents on Station 4 on 12/31/2022. The DON confirmed there was 1 RN on the evening shift on Station for and confirmed that would be 1 RN to 44 residents. The DON confirmed there were 3 NAs on the schedule for Station 4 on the evening shift so the NA to resident ratio was 1 NA for 14.6 residents. The DON confirmed the facility did not have enough staff on 12/31/2023 based on the Facility Assessment. The DON did confirm that staffing may have been a factor in Resident 146's fall.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

175 NAC 12-006.12E1 Based on observations, record review, and interviews, the facility failed to ensure medications were securely stored for Resident 46 and the facility failed to ensure medication ca...

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175 NAC 12-006.12E1 Based on observations, record review, and interviews, the facility failed to ensure medications were securely stored for Resident 46 and the facility failed to ensure medication carts on Stations 2 and 3 were secured when not in use. This had the potential to affect 43 residents on Station 2 and 19 residents on Station 3. The facility census was 186. Findings are: A. An observation made on 2/21/23 at 3:52 PM revealed that Resident 46 had a roll-on container of Icy Hot on the overbed table next to the recliner. An observation made on 2/22/23 at 8:00 AM revealed that Resident 46 had a roll-on container of Icy Hot on the overbed table next to the recliner. An observation made on 2/27/23 at 7:40 AM revealed that Resident 46 had a roll-on container of Icy Hot on the overbed table next to the recliner. A review of the Resident 46's active orders revealed an order for pain relieving cream 4 times a day that the resident may keep at bedside. A review of Resident Self-Administration of Medication policy created 11-17 revealed the following: 7. Bedside medication storage is permitted only when it does not present a risk to confused residents who wander into the other resident's rooms . The following conditions are met for bedside storage to occur: a. The manner of storage prevents access by other residents. Lockable drawers or cabinets are required only if locked storage is ineffective. An interview conducted with the Director of Nursing (DON) on 2/23/23 at 4:10 PM confirmed that medications kept at bedside should be securely stored. An interview conducted with the Assistant Director of Nursing (ADON) on 2/27/23 at 8:11 AM confirmed that medications should be securely stored in room, and further confirmed that the overbed table next to the recliner was not secure. B. During observation of medication administration on 2/23/23 at 12:19 PM on Station 2, Medication Aide (MA) W walked out of sight of the medication cart, leaving it unlocked. An interview with MA W on 2/23/23 at 12:23 PM confirmed that the cart was left unlocked and unattended. C. During observation of medication administration on 2/23/23 at 3:22 PM on Station 3, noted cart to be unlocked, with no-one standing near it. An interview with Licensed Practical Nurse (LPN) X confirmed that the cart had been left unlocked while not in use.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

LICENSURE REFERENCE NUMBER 12-006.11E Based on observation and interview, the facility failed to prevent the potential for cross contamination related to food that was not dated upon opening and dieta...

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LICENSURE REFERENCE NUMBER 12-006.11E Based on observation and interview, the facility failed to prevent the potential for cross contamination related to food that was not dated upon opening and dietary staff that did not have hair/beard coverings in place during food handling. This had the potential to affect 184 of 186 residents that received food from the kitchen. The facility census was 186. Findings are: An observation on 02/21/23 at 08:31 AM of the kitchen revealed Cook-M to be completing meal prep with no beard cover in place and dread locks not in a hair cover. The walk through of the walk-in fridge on 02/21/23 at 08:31 AM revealed a container of shredded cheese with no open date, a container, opened and half used of whipped cream with no open date, and a gallon of milk, half used with no open date. The walkthrough of the walk-in freezer revealed a ready to serve container of pureed sausage with no date, pureed oats with no date, and pureed eggs with no date. An interview on 02/21/23 at 08:31 AM with the FSD (Food Service Director), confirmed that all food is to be dated upon opening and confirmed that the items in the walk-in fridge and freezer were not dated.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** E. An observation on 2/21/23 at 12:03PM revealed Nursing Assistance (NA)-AG's surgical mask below NA-AG's chin, with NA-AG's nos...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** E. An observation on 2/21/23 at 12:03PM revealed Nursing Assistance (NA)-AG's surgical mask below NA-AG's chin, with NA-AG's nose and mouth exposed. In an interview on 2/21/23 at 12:03PM, NA-AG confirmed that NA-AG's nose and mouth should be covered by the surgical mask. An observation on 2/21/23 at 12:03PM revealed NA-AH's surgical mask below NA-AH's chin, with NA-AH's nose and mouth exposed In an interview on 2/21/23 at 12:04PM, the Unit Coordinator (UC)-AI confirmed that NA-AH's mouth and nose had been exposed and should be covered by the surgical mask. An observation on 2/21/23 at 2:26 PM revealed Licensed Practical Nurse (LPN)-X's surgical mask below LPN-X's chin, with LPN-X's nose and mouth exposed. In an interview on 2/21/23 at 2:26PM, LPN-X confirmed that LPN-X's nose and mouth should be covered by the surgical mask. An observation on 2/22/23 at 9:19AM revealed Medication Aide (MA)-W's surgical mask below MA-W's chin, with MA-W's nose and mouth exposed. In an interview on 2/22/23 at 9:29AM, MA-W confirmed that MA-W's nose and mouth should be covered by the surgical mask. An observation on 2/22/23 at 9:22AM, revealed NA-AJ's surgical mask below NA-AJ's chin, with NA-AJ's nose and mouth exposed In an interview on 2/22/23 at 9:19AM, NA-AJ confirmed that NA-AJ's nose and mouth should be covered by the surgical mask. An observation on 2/22/23 at 1:51PM, revealed Housekeeping Aide (HA)-AK's N95 mask below HA-AK's chin, with HA-AK's nose and mouth exposed. In an interview on 2/22/23 at 1:51PM, HA-AK confirmed that HA-AK's nose and mouth should be covered by the N95 mask. Record review of the facilities Community Transmission PPE-Source Control, dated 9/30/22, revealed the following: -Core Principles of COVID-19 Infection Prevention All Levels Signage and Passive Screening: face covering or mask (covering mouth and nose) in accordance with CDC guidelines. F. An observation on 2/22/23 at 2:03PM revealed Resident 441's nebulizer mask was laying uncovered on the bedside table with residual liquid in the chamber. In an interview on 2/22/23 at 2:03PM Resident 441 confirmed that nebulizer mask or chamber had been cleaned. Record review of Resident 441's physician orders, dated 2/20/23, revealed an order for Ipratropium Sol 0.02% inhalation (INH) inhale one vial per nebulizer four times daily as needed. An observation on 2/23/23 at 8:32AM revealed Resident 441's nebulizer mask was laying uncovered on the bedside table with residual liquid in the chamber. In an interview on 2/23/23 at 8:32AM, Resident 441 confirmed that the nebulizer mask and chamber had not been cleaned. In an interview on 2/23/23 at 10:48AM Registered Nurse (RN)-AL confirmed that Resident 441's nebulizer chamber had residual liquid present. RN-AL further confirmed that Resident 441's mask and chamber should be taken apart and cleaned after each use and stored in a bag. Record review of the facilities Cleaning Respiratory Equipment policy, last revised 5/1/17, revealed the following: -Small Volume Nebulizers: Cleaning: b. rinse with water and air-dry small volume medication nebulizer between treatments on the same resident. B. A record review of the facility's Community Transmission Personal Protective Equipment (PPE) - Source Control policy dated 09/30/2022 revealed the staff should doff (take off) mask, gown, and gloves and discard before exiting a Transmission Based Precautions (TBP) room. A record review of the Doffing email dated 02/24/2023 from Infection Control Assessment and Promotion Program (ICAP) revealed the staff should have disinfected (cleaned with a chemical) eye protection after cares with a positive resident. An observation on 02/21/2022 at 12:11 PM revealed Housekeeping Aide (HA)-AD had a gown, gloves, mask, and eye protection on and entered COVID-19 positive isolation room [ROOM NUMBER] to deliver laundry. HA-AD exited room [ROOM NUMBER] and entered COVID-19 positive isolation room [ROOM NUMBER] without removing any PPE. HA-AD exited COVID-19 positive isolation room [ROOM NUMBER] and doffed gown and gloves and donned new gown and gloves without having performed hand hygiene (cleaning) or disinfecting eye protection. An observation on 02/21/2023 at 03:17 PM revealed Nursing Assistant (NA)-C exit COVID-19 positive isolation room [ROOM NUMBER], enter COVID-19 positive isolation room [ROOM NUMBER], then return to COVID-19 positive isolation room [ROOM NUMBER] without doffing PPE or having performed hand hygiene. NA-C then exited room [ROOM NUMBER] in the same PPE and doffed gown and gloves and disposed of in trashcan in the hallway but did not disinfect eye protection. An observation on 02/23/2023 at 08:02 AM revealed NA-E and NA-D donned (put on) gowns and gloves and enter COVID-19 positive isolation room [ROOM NUMBER]. NA-E and NA-D exited room [ROOM NUMBER] into the hallway and was within 6 feet of the Medication Aide (MA) without having doffed PPE. NA-E then doffed PPE in the hallway and NA-D entered COVID-19 positive isolation room [ROOM NUMBER] without having changed PPE or disinfecting eye protection. An observation on 02/23/2023 at 01:40 PM revealed NA-E exited COVID-19 positive isolation room [ROOM NUMBER] and doff PPE in the hallway and did not disinfect eye protection. An observation on 02/23/2023 at 01:40 PM revealed HA-AE exited COVID-19 positive isolation room [ROOM NUMBER] with full PPE on, exchange items on the housekeeping cart and reenter COVID-19 positive isolation room [ROOM NUMBER]. HA-AE then exited COVID-19 positive isolation room [ROOM NUMBER] and doffed gown and gloves in the hallway. HA-AE did not disinfect eye protection. In an interview on 02/21/2023 at 03:17 PM, Registered Nurse (RN)-A confirmed staff should have doffed PPE in the room, not in the hallway. In an interview on 02/28/2023 at 08:30 AM the Director of Nursing (DON) confirmed staff should have doffed PPE prior to exiting a COVID-19 positive isolation room. The DON confirmed that staff should not have worn the same PPE from one room to another, and eye protection should have been disinfected after doffing PPE. C. A record review of the facility's COVID-19 Policy dated 09/27/2022 revealed the room doors to Airborne (potential bacteria traveling in the air) Infection Isolation Rooms should have been kept closed except when entering or exiting the room. An observation on 02/21/2023 at 09:27 AM revealed COVID-19 positive isolation room [ROOM NUMBER] door was open, and no staff was in the room. An observation on 02/21/2023 at 09:36 AM revealed COVID-19 positive isolation room [ROOM NUMBER] door was open, and no staff was in the room. An observation on 02/21/2023 at 12:29 PM revealed COVID-19 positive isolation room door 438 was open, and no staff was in the room. An observation on 02/21/2023 at 02:27 PM revealed COVID-19 positive isolation room [ROOM NUMBER], 414, 404, and 439's door was open, and no staff was in the room. An observation on 02/23/2023 at 06:53 AM revealed COVID-19 positive isolation room [ROOM NUMBER] and 425's door was open, and no staff was in the room. In an interview on 02/28/2023 at 08:30 AM confirmed that the COVID-19 positive isolation room door should not be left open and should have only been opened to enter or exit the room. D. A record review of the facility's Infection Prevention and Control Program dated 05/20/2017 revealed staff shall handle, store, process, and transport linens so as to prevent the spread of infection. Clean linen should have been delivered to resident care areas on covered carts with covers down. An observation on 02/23/2023 at 11:12 AM revealed Housekeeping Aide (HA)-F pushed a full cart of clean hanging clothes down the Station 4 South Hall and then down the Station 4 East Hall without a cover that protected the clothing. An observation on 02/27/2023 at 01:16 PM revealed Housekeeping Aide (HA)-F pushed a partially full cart of clean hanging clothes down the Station 4 East Hall to the elevators without a cover that protected the clothing. In an interview on 02/28/2023 at 08:30 AM confirmed clean laundry should be covered when transported in resident care areas. LICENSURE REFERENCE NUMBER 12-006.17A(1) Based on observation, record review and interviews, the facility failed to ensure all dietary staff wore facial coverings in a manner to prevent the potential spread of COVID-19 (a mild to severe respiratory illness that is caused by a coronavirus) to 184 of 186 residents that consumed food from the kitchen, failed to ensure staff wore masks covering the nose and chin, failed to clean and store a nebulizer kit (a drug delivery device used to administer medication in the form of a mist inhaled into the lungs) for Resident 441, failed to ensure staff doffed (removed) PPE (Personal Protective Equipment) prior to exiting a COVID-19 positive isolation room, failed to disinfect eye protection when exiting an isolation room to prevent the potential spread of COVID-19, failed to ensure doors of COVID-19 isolation rooms were kept closed, and failed to deliver laundry in a covered cart in resident care areas. This had the potential to affect all 186 residents in the facility. The facility census was 186. Findings are: A. An observation on 02/21/23 at 08:31 AM of the kitchen revealed Cook-M to be completing meal prep with no beard cover in place and dread locks not in a hair cover and a surgical mask below (gender) nose. An observation on 02/21/23 at 09:40 AM of the lounge/dining area on Station 5 revealed AA-V to be handing out Mardi-Gras beads for residents to wear and placed a necklace of beads on Resident 33. The observation revealed Resident 33 then removed the necklace of beads and dropped them on the floor. During the observation, AA-V then picked up the necklace of beads from the floor and walked over to another resident in the room and placed the beads on their neck without disinfecting the necklace. The observation also revealed AA-U to have a surgical mask (a loose-fitting, disposable device that creates a physical barrier between the mouth and nose of the wearer and potential contaminants in the immediate environment) on but placed below (gender) nose. An interview on 02/21/23 at 09:48 AM with AA-U, when questioned if (gender) mask was in proper placement, AA-U replied, it happens when I talk. An observation on 02/22/23 at 08:05 AM of the kitchen revealed Cook-M to be completing meal prep with no beard cover in place and dread locks not in a hair cover. The observation also revealed the FSD (Food Service Director) to be completing food prep with a surgical mask below (gender) chin, Cook-N to be completing tasks in the kitchen with a surgical mask below (gender) chin, and Cook-O with a surgical mask below (gender) nose. An interview on 02/22/23 at 08:07 AM with the FSD, confirmed that all dietary staff should have a mask on with proper placement and did not. An observation of the kitchen on 02/22/23 at 02:40 PM revealed DA-P to have a surgical mask below (gender) chin and Cook-Q to be carrying food from the walk-in fridge to the meal prep area with a surgical mask below (gender) chin.
Nov 2022 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Licensure Reference: 12-006.10D Based on interview and record review, the facility failed to ensure medication was provided in accordance with practitioner's order for 1 resident [Resident 3]. The fac...

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Licensure Reference: 12-006.10D Based on interview and record review, the facility failed to ensure medication was provided in accordance with practitioner's order for 1 resident [Resident 3]. The facility had a total census of 165. Findings are: A review of Resident 3's orders revealed an order dated 10/10/22 for Coumadin [Warfarin: a blood thinner] 5 mg on Wednesday and Friday and 4 mg on Sunday, Monday, Tuesday, Thursday, and Saturday. A review of Resident 3's 10/2022 Medication Administration Record revealed the following orders: -Warfarin 4 mg on Sundays, Mondays, Tuesdays, Thursdays and Saturdays -Warfarin 5 mg on Mondays and Fridays A review of Resident 3's 10/2022 Medication Administration Record revealed the record was initialed indicating Resident 3 received the following doses of Warfarin between 10/11/22 to 10/30/22: -4 mg on Tuesdays, Thursdays, Saturdays, and Sundays -5 mg on Fridays -9 mgs on Mondays In an interview on 10/31/22 at 2:35 PM, Regional Consultant Registered Nurse confirmed Resident 3's Medication Administration Record did not match the practitioner's order and Resident 3 was receiving 9 mg of Warfarin on Mondays and no Warfarin on Wednesdays.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0773 (Tag F0773)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to ensure labs were completed in accordance with practitioner's orders for 1 resident [Resident 2]. The facility had a total census of 165. Fi...

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Based on interview and record review, the facility failed to ensure labs were completed in accordance with practitioner's orders for 1 resident [Resident 2]. The facility had a total census of 165. Findings are: A review of Resident 3's orders revealed the following orders for INR [International Normalized Ratio is a test used to check to see if a medicine that prevents blood clots is working the way it should]: -Order dated 8/25/22 for INR to be completed in one week -Order dated 9/26/22 for an INR on Wednesday 10/5/22 -Order dated 10/3/22 for INR to be completed in one week A review of lab reports for Resident 3 revealed no INR lab reports between collection dates of 8/23/22 and 9/19/22 and no INR lab reports between collection dates of 9/26/22 and 10/18/22. In an interview on 10/31/22 at 1:48 PM, the Regional Registered Nurse Consultant confirmed lab reports could not be located for Resident 2's INR orders dated 10/3/22, 9/26/22 and 8/25/22. The Regional Nurse Consultant confirmed the labs should have been completed.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 2 life-threatening violation(s), Special Focus Facility, 2 harm violation(s), $120,361 in fines, Payment denial on record. Review inspection reports carefully.
  • • 60 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $120,361 in fines. Extremely high, among the most fined facilities in Nebraska. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility is on CMS's Special Focus list for poor performance. Consider alternatives strongly.

About This Facility

What is Emerald Nursing & Rehab Lancaster Llc's CMS Rating?

CMS assigns Emerald Nursing & Rehab Lancaster LLC an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Nebraska, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Emerald Nursing & Rehab Lancaster Llc Staffed?

CMS rates Emerald Nursing & Rehab Lancaster LLC's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 74%, which is 27 percentage points above the Nebraska average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 96%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Emerald Nursing & Rehab Lancaster Llc?

State health inspectors documented 60 deficiencies at Emerald Nursing & Rehab Lancaster LLC during 2022 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 56 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Emerald Nursing & Rehab Lancaster Llc?

Emerald Nursing & Rehab Lancaster LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by EMERALD HEALTHCARE, a chain that manages multiple nursing homes. With 293 certified beds and approximately 171 residents (about 58% occupancy), it is a large facility located in Lincoln, Nebraska.

How Does Emerald Nursing & Rehab Lancaster Llc Compare to Other Nebraska Nursing Homes?

Compared to the 100 nursing homes in Nebraska, Emerald Nursing & Rehab Lancaster LLC's overall rating (1 stars) is below the state average of 2.9, staff turnover (74%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Emerald Nursing & Rehab Lancaster Llc?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.

Is Emerald Nursing & Rehab Lancaster Llc Safe?

Based on CMS inspection data, Emerald Nursing & Rehab Lancaster LLC has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Nebraska. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Emerald Nursing & Rehab Lancaster Llc Stick Around?

Staff turnover at Emerald Nursing & Rehab Lancaster LLC is high. At 74%, the facility is 27 percentage points above the Nebraska average of 46%. Registered Nurse turnover is particularly concerning at 96%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Emerald Nursing & Rehab Lancaster Llc Ever Fined?

Emerald Nursing & Rehab Lancaster LLC has been fined $120,361 across 4 penalty actions. This is 3.5x the Nebraska average of $34,282. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Emerald Nursing & Rehab Lancaster Llc on Any Federal Watch List?

Emerald Nursing & Rehab Lancaster LLC is currently an SFF Candidate, meaning CMS has identified it as potentially qualifying for the Special Focus Facility watch list. SFF Candidates have a history of serious deficiencies but haven't yet reached the threshold for full SFF designation. The facility is being monitored more closely — if problems continue, it may be added to the official watch list. Families should ask what the facility is doing to address the issues that led to this status.