EPSOM HEALTHCARE CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Epsom Healthcare Center has a Trust Grade of B, indicating it is a good choice but not without its concerns. It ranks #33 out of 73 nursing facilities in New Hampshire, placing it in the top half, and #4 out of 7 in Merrimack County, meaning only three local options are better. The facility's performance has been stable, with two issues reported in both 2024 and 2025, but it does have some areas of concern. Staffing is adequate, with a turnover rate of 39%, which is below the state average of 50%, but the overall star rating is only 3 out of 5, suggesting average performance. Although there have been no fines, the facility did receive multiple concerns, including a lack of a proper water management program to prevent harmful pathogens and failing to provide residents with essential education regarding vaccinations.
- Trust Score
- B
- In New Hampshire
- #33/73
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 39% turnover. Near New Hampshire's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Hampshire facilities.
- Skilled Nurses ○ Average
- Each resident gets 33 minutes of Registered Nurse (RN) attention daily — about average for New Hampshire. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (39%)
9 points below New Hampshire average of 48%
Facility shows strength in fire safety.
The Bad
Near New Hampshire average (3.0)
Meets federal standards, typical of most facilities
Near New Hampshire avg (46%)
Typical for the industry
The Ugly 10 deficiencies on record
Feb 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to follow the seven rights of med...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
Based on interview and policy review, it was determined that the facility failed to develop and implement a water management program to prevent the growth of waterborne pathogens in their building wit...
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Mar 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Resident #31
Review on 3/6/24 of Resident #31's nurse's note dated 3/4/24 revealed that on 2/27/24 Resident #31 fell asleep while sitting in his/her wheelchair and fell forward to the floor. Note furt...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview the facility failed to follow professional medication administration standard...
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Jun 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review it was determined that the facility failed to provide adequate supervision to prevent a res...
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Feb 2023
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to assess residents' ability to self-administer medications for 2 of 2 residents reviewed for self-admini...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0742
(Tag F0742)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #75
Review on 2/16/23 at approximately 9:22 a.m. of Resident #75's medical record revealed that they had admitted to th...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to ensure a resident was provided with education on the risks and benefits of the Pneumococcal vaccination for 5 of 5 r...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0887
(Tag F0887)
Could have caused harm · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to offer and provide education to the risks and benefits of the COVID-19 vaccination for 4 of 5 residents reviewed for ...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to retain the daily nurse staffing data for a minimum of 18 months.
Findings include:
Review on 2/17/23 of the facility...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Hampshire facilities.
- • 39% turnover. Below New Hampshire's 48% average. Good staff retention means consistent care.
- • No major red flags. Standard due diligence and a personal visit recommended.
About This Facility
What is Epsom Healthcare Center's CMS Rating?
CMS assigns EPSOM HEALTHCARE CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within New Hampshire, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Epsom Healthcare Center Staffed?
CMS rates EPSOM HEALTHCARE CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 39%, compared to the New Hampshire average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 58%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Epsom Healthcare Center?
State health inspectors documented 10 deficiencies at EPSOM HEALTHCARE CENTER during 2023 to 2025. These included: 9 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Epsom Healthcare Center?
EPSOM HEALTHCARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 108 certified beds and approximately 101 residents (about 94% occupancy), it is a mid-sized facility located in EPSOM, New Hampshire.
How Does Epsom Healthcare Center Compare to Other New Hampshire Nursing Homes?
Compared to the 100 nursing homes in New Hampshire, EPSOM HEALTHCARE CENTER's overall rating (3 stars) is below the state average of 3.0, staff turnover (39%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Epsom Healthcare Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Epsom Healthcare Center Safe?
Based on CMS inspection data, EPSOM HEALTHCARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Epsom Healthcare Center Stick Around?
EPSOM HEALTHCARE CENTER has a staff turnover rate of 39%, which is about average for New Hampshire nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Epsom Healthcare Center Ever Fined?
EPSOM HEALTHCARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Epsom Healthcare Center on Any Federal Watch List?
EPSOM HEALTHCARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.