Coos County Nursing Hospital

136 COUNTY FARM ROAD, WEST STEWARTSTOWN, NH 03597 (603) 246-3321
Government - County 97 Beds Independent Data: November 2025
Trust Grade
90/100
#6 of 73 in NH
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Coos County Nursing Hospital has received an excellent Trust Grade of A, indicating a high level of care and reliability. It ranks #6 out of 73 facilities in New Hampshire, placing it in the top half for quality, and is the best option among five local facilities in Coos County. The facility is improving, having reduced its issues from six in 2023 to none in 2024. Staffing is a strength, with a low turnover rate of 0%, which is significantly better than the state average. While there are no fines on record, there were some concerns noted during inspections, including a nurse failing to change gloves during a dressing change and not demonstrating proper hand hygiene, which could pose infection risks. Overall, Coos County Nursing Hospital offers excellent care, although families should be aware of the past concerns regarding staff hygiene practices.

Trust Score
A
90/100
In New Hampshire
#6/73
Top 8%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
6 → 0 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most New Hampshire facilities.
Skilled Nurses
✓ Good
Each resident gets 49 minutes of Registered Nurse (RN) attention daily — more than average for New Hampshire. RNs are trained to catch health problems early.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 6 issues
2024: 0 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

No Significant Concerns Identified

This facility shows no red flags. Among New Hampshire's 100 nursing homes, only 0% achieve this.

The Ugly 8 deficiencies on record

Nov 2023 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

No description available.

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CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and policies, it was determined that the facility failed to ensure that expired medications were removed from the emergency kit (E-kit) stored in the medication storag...

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Based on observation, interview, and policies, it was determined that the facility failed to ensure that expired medications were removed from the emergency kit (E-kit) stored in the medication storage room on the first floor in 1 of 2 storage rooms observed. Findings include: Observation on 11/16/23 of the medication storage room on the first floor revealed an E-kit with a sticker on the top indicating an expiration date of 9/23; within the E-kit revealed six individual boxes with different medications. Review on 11/16/23 of Box 1 review the following expired medications: (6) Citalopram 10 milligrams (mg) expired 9/23 (6) Allopurinol 100 mg expired 8/23 (6) Clopindogrel 75 mg expired 8/26/23 (6) Carbidopa-levodaopa expired 9/23 (6) Carvedilol 3.125 mg expired 8/1/23 Review on 11/16/23 of Box 2 revealed the following instructions EMERGENCY KIT-BOX 2 Drugs Dip to Lev ** RECORD ALL MEDS [Medications] REMOVED FROM KIT WITH PATIENTS FULL NAME AND DATE OF REMOVAL** . Review revealed that on 11/4/23 Eliquis 2.5 mg was removed from Box 2 for Resident #30. Further review of Box 2 the following expired medications were noted: (1) Gabapentin expired 9/10/23 Review on 11/16/23 of Box 3 review the following expired medications: (2) Omeprazole Dr 20 mg expired 9/7/23 (6) Metformin HCL expired 8/5/23 (1) Olanzapine expired 11/3/23 (2) Olanzapine expired 8/25/23 Review on 11/16/23 of Box 4 review the following expired medications: (6) Prednisone 1 mg expired 9/7/23 (1) Risperidone 0.25 mg expired 9/10/23 Review on 11/16/23 of Box 5 review the following expired medications: (25) Nitro 0.4 mg expired 10/23 Review on 11/16/23 of Box 6 review the following expired medications: Glucagon Emergency Kit for low Blood sugar expired 10/27/23 Interview on 11/16/23 at 3:00 PM with Staff C (Director Of Nursing) indicated that the pharmacy has not been monitoring the E-kit because the facility was using a new automated medication storage and inventory system. Review of the facility's policy not dated, titled Disposal of Dropped, Refused, Expired or Discontinued Medications revealed, Risk Category 2 Policy .3. Methods of disposition of pharmaceutical hazardous and non-hazardous waste are consistent with applicable state and federal requirements, local ordinances, and standards of practice. The nursing home will use an approved vendor for pharmaceutical waste disposal needs. PharmMerica provides this service . 2. return of Non-Controlled Medication: b. Expired or Discontinued medications which have been at the facility for over 45 days shall not be returned to the pharmacy-PLEASE CHECK -LABEL for date DISPENSED NOT DR Issue date) and follow the procedure for Bulk Destruction. Review of the Pharmacy Service Agreement on 11/17/23 signed on 7/7/30/21 by Staff F (Administrator) and continues until 6/30/24, revealed 2. Obligations of the Pharmacy . C. Pharmacy shall provide. maintain and replenish emergency drug supply kits (Emergency Kits) as permitted by Applicable Law. Emergency Kits are property of Pharmacy as required by Applicable Law. Pharmacy shall deliver Products on a Stat basis when the contents of Emergency Kits cannot satisfy the needs of Customer . E. Pharmacy shall label all dispensed Medications in accordance with Applicable Law and currently accepted professional standards. Obligations of the Client revealed the Client shall, or require the Customer to, as the case may be: .K. Store and handle all Medications in accordance with Applicable Law.
MINOR (B)

Minor Issue - procedural, no safety impact

Assessment Accuracy (Tag F0641)

Minor procedural issue · This affected multiple residents

No description available.

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MINOR (B)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected multiple residents

No description available.

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MINOR (B)

Minor Issue - procedural, no safety impact

Assessment Accuracy (Tag F0641)

Minor procedural issue · This affected multiple residents

Resident #19 Review on 11/17/23 Of Resident #19's quarterly MDS with an ARD of 10/13/23 revealed under section K was coded yes for parenteral/IV feeding while a resident, and yes for feeding tube. Rev...

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Resident #19 Review on 11/17/23 Of Resident #19's quarterly MDS with an ARD of 10/13/23 revealed under section K was coded yes for parenteral/IV feeding while a resident, and yes for feeding tube. Review on 11/17/23 of Resident #19's physician's orders revealed no orders for parenteral/IV feeding or for a feeding tube. Interview on 11/17/23 at 10:08 a.m. with Staff B confirmed the above finding. Based on interview and record review, it was determined that the facility failed to ensure that the residents' Minimum Data Set (MDS) accurately reflect the resident's status for 4 of 16 residents reviewed for MDS in a final sample of 16 residents. (Resident identifiers are #5, #19, #48, and #51). Findings include: Resident #5 Interview on 11/15/23 at 2:10 p.m. with Resident #5 revealed that he/she has not had a fall with any major injury. Review on 11/17/23 of Resident #5's quarterly MDS with an Assessment Reference Date (ARD) of 11/3/23 revealed that Item J1900C Number of falls since admission or Prior Assessment - Major injury was coded as 1 or One. Review on 11/17/23 of Resident #5's medical record revealed that there had not been a fall with a major injury documented. Interview on 11/17/23 at 10:08 a.m. with Staff B (MDS Coordinator) revealed that Resident #5's did not have a fall with a major injury and the above MDS had been incorrectly coded. Review on 11/17/23 of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual Version 1.18.11 updated October 2023, page J-36, revealed, . Definitions . Major Injury includes bone fractures, joint dislocations, closed head injuries with altered consciousness, subdural hematoma . Resident #48 Review on 11/17/23 of Resident #48's quarterly MDS with an ARD of 10/13/23 revealed under item N0415E Anticoagulant was coded Yes. Review on 11/17/23 of Resident #48's physician's orders revealed no order for an anticoagulant. Review on 11/17/23 of Resident #48's October 2023 Medication Administrator Record revealed no documentation that an anticoagulant medication was administered. Interview on 11/17/23 at 10:08 a.m. with Staff B confirmed the above finding. Review on 11/17/23 of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual Version 1.18.11 updated October 2023, page N-7 revealed, .N0415E1. Anticoagulant (e.g., warfarin, heparin, or low-molecular weight heparin): Check if an anticoagulant medication was taken by the resident at any time during the 7-day look-back period (or since admission/entry or reentry if less than 7 days) . Resident #51 Review on 11/17/23 of Resident #51's admission MDS with an ARD of 9/18/23 revealed under Section O Special Treatment, Procedures, and Programs the following items were coded as Yes; -Intravenous Medication (IV) While a Resident; -Transfusions While a Resident and While Not a Resident; -Dialysis while a resident and while not a resident; -Hospice care while a resident and while not a resident; -Isolation/quarantine while a resident and while not a resident. Review on 11/17/23 of Resident #51's medical record, including progress notes, hospital discharge notes and physician's orders revealed no documentation that Resident #51 received the above treatments, procedures or programs while a resident and while not a resident. Interview on 11/17/23 at 10:08 a.m. with Staff B confirmed the above findings for Resident #51.
MINOR (B)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected multiple residents

Based on interview and record review, it was determined that the facility failed to ensure that the posted daily nurse staffing data included the daily census and the actual hours worked by registered...

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Based on interview and record review, it was determined that the facility failed to ensure that the posted daily nurse staffing data included the daily census and the actual hours worked by registered nurses and licensed practical nurses for 33 of the 33 days reviewed. Findings include: Review on 11/16/23 of the Report of Nursing Staff Directly Responsible for Resident Care posting on the first floor bulletin board near the front entrance revealed that the daily census was not included on the form. Further review revealed that the form listed how many licensed nursing staff were scheduled, but did not differentiate how many actual hours were scheduled for registered nurses (RN) versus licensed practical nurses (LPN). Review on 11/16/23 of the facility's Report of Nursing Staff Directly Responsible for Resident Care postings from October 15, 2023 to November 15, 2023 (32 days) revealed no daily census and did not differentiate how many actual hours were scheduled for registered nurses (RN) versus licensed practical nurses (LPN). Interview on 11/16/23 at 2:44 p.m. with Staff A (Staffing Coordinator) confirmed the above findings. Review on 11/16/23 of the facility's undated policy titled Posting Direct Care Daily Staffing Numbers revealed, .3. Shift staffing information shall be recorded on the Nursing Staff Directly Responsible for Resident Care form for each shift. The information recorded on the form shall include the following . d. Type (RN, LPN . and category of nursing staff working during that shift .
Nov 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

No description available.

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CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and policy review, it was determined that the facility failed to ensure that staff demonstrated...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and policy review, it was determined that the facility failed to ensure that staff demonstrated proper use of gloves and hand hygiene during a dressing change for 1 out of 1 resident observed (Resident identifier is #14). Findings include: Observation on 11/15/22 at 2:49 p.m. of Resident #14's dressing change on right foot #5 metatarsal head with Staff B (Registered Nurse) revealed Staff B donned gloves, moved a urinal on the nightstand, gave Resident #14 a cup of pills then proceeded to clean Resident #14's wound with wound wash on a gauze pad. Staff B removed foam dressing from the package and with the same gloves, prepared the dressing by cutting with scissors, placed a small piece of foam dressing onto the wound, and covered with another foam dressing. Staff B had not performed any hand hygiene or changed his/her gloves during this procedure. Interview on 11/15/22 at 3:00 p.m. with Staff B confirmed that he/she did not change gloves. Interview on 11/15/22 at 2:55 p.m. with Staff F (Registered Nurse Wound Care Certified) confirmed the above observation. Review on 11/16/22 of the facility's policy titled Hand Hygiene (not dated) Risk Category 2 Standard: Hand Hygiene is the single most important practice to reduce the transmission of infectious agents in healthcare setting When To Wash Your Hands at a Minimum * Before and after each resident contact * After touching a resident or handling his or her belongings or food * After contact with any body fluids * After handling any contaminated items * Before and after removal of PPE Review on 11/16/22 of the facility's policy titled Dressing Change Procedure (not dated) Risk Category 1 Procedure 3. Establish clean field in resident room for supplies. 4. Using aseptic technique, open dressings supplies Review on 11/17/22 of the Centers for Disease Control and Prevention Hand Hygiene in Healthcare Settings retrieved from https://www.cdc.gov/handhygiene/providers/index.html read, in part, . Introduction to Hand Hygiene . Why Practice Hand Hygiene? Cleaning your hands reduces: the spread of potentially deadly germs .use an alcohol-based hand sanitizer . before moving from work on a soiled body site to a clean body site on the same patient . After contact with blood, body fluids, or contaminated surfaces . Glove Use . Change gloves and perform hand hygiene during patient care, if . gloves become visibly soiled with blood or body fluids following a task, moving from work on a soiled body site to a clean body sited on the same patient . Review on 11/17/22 of [NAME], [NAME] A., and [NAME]. Clinical Nursing Skills & Techniques. 10th edition St. Louis, Missouri: Mosby Elsevier, 2022. pg. 1127; Performing a Wound Assessment .7. Perform hand hygiene. 8. Explain procedure of wound assessment to patient . 10. Apply clean gloves and remove soiled dressings; remove gauze one layer at a time. 11. Examine dressing for quality of drainage (color, consistency), presence or absence of odor, and quantity of drainage (note if dressing were saturated, slightly moist, or had no drainage). Discard dressing in waterproof biohazard bag. Remove and discard gloves. 12. Perform hand hygiene and apply clean gloves.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in New Hampshire.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most New Hampshire facilities.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Coos County Nursing Hospital's CMS Rating?

CMS assigns Coos County Nursing Hospital an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New Hampshire, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Coos County Nursing Hospital Staffed?

CMS rates Coos County Nursing Hospital's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes.

What Have Inspectors Found at Coos County Nursing Hospital?

State health inspectors documented 8 deficiencies at Coos County Nursing Hospital during 2022 to 2023. These included: 4 with potential for harm and 4 minor or isolated issues.

Who Owns and Operates Coos County Nursing Hospital?

Coos County Nursing Hospital is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 97 certified beds and approximately 56 residents (about 58% occupancy), it is a smaller facility located in WEST STEWARTSTOWN, New Hampshire.

How Does Coos County Nursing Hospital Compare to Other New Hampshire Nursing Homes?

Compared to the 100 nursing homes in New Hampshire, Coos County Nursing Hospital's overall rating (5 stars) is above the state average of 3.0 and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Coos County Nursing Hospital?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Coos County Nursing Hospital Safe?

Based on CMS inspection data, Coos County Nursing Hospital has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Coos County Nursing Hospital Stick Around?

Coos County Nursing Hospital has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Coos County Nursing Hospital Ever Fined?

Coos County Nursing Hospital has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Coos County Nursing Hospital on Any Federal Watch List?

Coos County Nursing Hospital is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.