CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) On 10/04/23 at 12:16 PM, and 10/05/23 at 11:13 AM, on the North wing, the surveyor observed in Resident #44's room, next to ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) On 10/04/23 at 12:16 PM, and 10/05/23 at 11:13 AM, on the North wing, the surveyor observed in Resident #44's room, next to their bed, a tube feeding pump attached to an IV pole. There were several areas of dried tan drainage observed on the feeding pump, IV pole, base of the IV pole, and the floor, which was consistent with the tube feeding formula that was used for the resident's feeding. The resident was not in their room.
On 10/06/23 at 09:23 AM, the surveyor observed Resident #44 in their bed asleep. The resident was observed with a gastrostomy tube (G tube, a tube inserted through the abdomen that allows nutrition directly to the stomach) attached to a tube feeding that was infusing via a feeding pump that was attached to an IV pole. There were several areas of dried tan drainage observed on the feeding pump, IV pole, base of the IV pole, and the floor, which was consistent with the tube feeding formula that was used for the resident's feeding.
Review of Resident #44's admission Record (an admission summary) revealed the resident was admitted to the facility with diagnoses which included but were not limited to: nontraumatic intracranial hemorrhage (a ruptured blood vessel that causes bleeding inside the brain), aphasia (loss of ability to understand or express speech), and gastrostomy.
Review of Resident #44's admission Minimum Data Set (MDS), an assessment tool utilized to facilitate the management of care, dated 03/22/23, revealed that the resident's brief interview of mental status (BIMs) score was 99, which indicated the resident was unable to complete the interview. The MDS also revealed that the resident was dependent for all activities of daily living and had a feeding tube.
Review of Resident #44's Order Summary Report revealed a physician order dated 03/16/23 for Jevity 1.5 @ (at) 60mL/hr (milliliters per hour) via PEG tube up at 4pm down until TV (total volume) 1080 mL infused.
Review of Resident #44's October 2023 Medication Administration Record (MAR) reflected the above physician's order and was documented as administered.
On 10/06/23 at 10:17 AM, the surveyor interviewed the Registered Nurse (RN) caring for Resident #44, in the resident's room. The RN stated the resident received nothing by mouth and that all nutrition was administered via the feeding tube. The RN stated that she thought it was the housekeeper's responsibility to clean the pump and IV pole but that she was not sure. Together, the surveyor and the RN observed the dirty feeding pump and IV pole. The RN acknowledged the tan dried drainage and stated it was some kind of feeding solution and that it should not have been there. The RN stated that if she saw the debris that she would have cleaned it and that it was important to keep resident equipment clean for infection control.
On 10/06/23 at 10:30 AM, the surveyor interviewed the housekeeper/porter (HK/P) who stated his role was to clean the unit's floors, take the linen out, take the trash out, and to clean mechanical lifts, wheelchairs, oxygen condensers, IV poles and feeding pumps. The HK/P stated that he would clean the IV poles and feeding pumps once they were no longer needed when the nurse placed them on the cart across from the utility room, which indicated they were dirty.
On 10/06/23 at 10:35 AM, the surveyor interviewed the Housekeeping Director (HD) who stated that it was the housekeeper's responsibility to clean the resident's IV pole and feeding pump daily and once it was no longer used that it was cleaned and bagged. The surveyor informed the HD of the HK/P interview and he stated that he was a porter and that the housekeeper was responsible to clean the IV pole and feeding pump daily. The surveyor escorted the HD to Resident #44's bedside to observe the IV pole and feeding pump. The HD stated he did not know what the tan dried drainage was and that it should not have been there. The HD further stated that for disinfection, to prevent bacterial growth, and for infection control, that the equipment should have been cleaned.
On 10/06/23 at 10:43 AM, the surveyor interviewed the Licensed Practical Nurse/Unit Manager (LPN/UM) of the North wing who stated that the HK was responsible for cleaning any resident's IV pole and feeding pump and that the nurse should have been cognizant to report dirty equipment to the LPN/UM or HK so it could have been cleaned. The surveyor showed the LPN/UM photographs of Resident #44's IV pole/feeding pump that was observed on 10/04/23, 10/05/23, and 10/06/23. The LPN/UM acknowledged the tan dried debris and stated that it appeared to be feeding residue and that it should not have been on the IV pole/feeding pump. The LPN/UM stated that for infection control that she would have cleaned the equipment and then also informed the HK to make sure the equipment was cleaned.
On 10/06/23 at 10:56 AM, in the presence of the Director of Clinical Services/RN, the surveyor interviewed the Director of Nursing (DON) who stated that cleaning the IV pole/feeding pump was the nurse's responsibility for immediate needs such as a spill but that the HK was responsible for cleaning them. The surveyor showed the DON photographs of Resident #44's IV pole/feeding pump that was observed on 10/04/23, 10/05/23, and 10/06/23. The DON acknowledged the debris and stated that the debris was probably from tube feeding and that it should not have been there. The DON further stated that it was important to maintain overall cleanliness for the residents.
On 10/12/23 at 12:45 PM the surveyors met with the administrative team who were made aware of Resident #44's dirty IV pole/feeding pump.
Review of Maintenance Supervisor Education, dated 11/12/2023, indicated, It is the maintenance supervisor's responsibility to complete all maintenance - related tasks in their entirety. This includes: filling all repaired holes and sanding rough edges. Painting any repaired areas with the correct colors.
Review of the facility's undated Routine Cleaning and Disinfection policy revealed, Policy: It is the policy of this facility to ensure the provision of routine cleaning and disinfection in order to provide a safe, sanitary environment and to prevent the development and transmission of infections to the extent possible. Definitions: Cleaning refers to the removal of visible soil from objects and surfaces .Policy Explanation and Compliance Guidelines: 1. Routine cleaning and disinfection of frequently touched or visibly soiled surfaces will be performed in common areas, resident rooms .4. Routine surface cleaning and disinfection will be conducted with a detailed focus on visible soiled surfaces and high touch areas to include, but not limited to: h. Monitor control panels, touch screens and cables, j. IV poles.
Review of the facility's undated Medical equipment cleaning Policy and Procedure indicated that it was the housekeeping staffs responsibility to check and clean rooms daily. The facility's Medical equipment cleaning Policy and Procedure further indicated, During daily cleaning of resident rooms all equipment should be cleaned and sanitized using appropriate disinfectant Feeding poles, pumps, concentrators, and nebulizers should be cleaned daily.
Review of the facility's undated Daily room cleaning details Policy and Procedure indicated that room cleaning was done daily. Further review of the policy indicated, What to Clean: High dusting and cleaning of window sills, Heating/cooling units, over bed lights, medical equipment, nightstands, dressers, closets, Bedrails, floor mats, Spot clean walls, Door frames, Doors, Bathroom lights, toilets, Sink, Mirrors, ect. Sweep and mop entire floor in room and bathroom to include corners, edges under and behind furniture and equipment.
Review of the Job Title: Light Housekeeper dated 1/01/2000, indicated, The Light Housekeeper performs a variety of tasks, such as dust mopping floors, cleaning and sanitizing bathrooms including sinks, tubs, and commodes. They are responsible for the daily cleaning and sanitizing of patient room furniture, as well as sitting room and dining room furniture. Light Housekeepers also do discharge cleaning and may also be called on for utility work in any area of the building.
Review of the undated Housekeeping Director's Job Description indicated that the HD was responsible for, Manages and supervises the environmental service staff at a single site according to policies and procedures, and state/federal requirements.
Review of the Maintenance Manager Job Position dated January 2023, indicated, The primary purpose of the job position is to plan, organize, develop, and direct the general and preventative maintenance of physical plant and grounds as directed by the Administrator, to assure that out facility is maintained according to policy.
NJAC 8:39-31.4(a)(f)
Complaint NJ: #159452
Based on observation, interview, record review, and review of pertinent facility documentation it was determined that the facility failed to maintain a clean, comfortable, homelike environment. This deficient practice was identified in 2 of 50 resident rooms, for 1 of 1 resident, (Resident #44) reviewed for cleanliness of their Tube Feeding pump and pole, and on 2 of 2 nursing units.
The deficient practice was evidenced by the following:
1.) On 10/04/23 at 11:36 AM, the surveyor entered room [ROOM NUMBER] and observed black scuff marks throughout the floor which resembled wheels from a wheelchair. The surveyor further observed that the heating and air conditioner unit in the room, had a perforated vent cover which was covered with a caked on brownish grey material. At that time, the surveyor observed a dead fly on the windowsill. There was brownish- grey colored debris observed throughout the windowsill. The room contained four beds and four overbed tables. The surveyor observed that the edges of the overbed tables were lighter brown in color with indentations, scratches, peeling material, and broken pieces throughout. In addition, all 4 tables had an unknown residue on top of them and the bottoms of the overbed tables had caked on brown, white, and grey residue. There were three garbage cans observed in the room without a liner (garbage bag). All the three garbage cans were filled with debris and food.
On 10/04/23 at 11:45 AM, the surveyor entered the bathroom for room [ROOM NUMBER] and observed a garbage can without a liner. Paper towels and other garbage was observed in the garbage can. The surveyor observed scratches and indentations throughout the walls in the resident's bathroom. The bottom of the wall across from the toilet was missing, exposing a large, deep open area.
On 10/05/23 at 12:04 PM, the surveyor re-entered room [ROOM NUMBER] and observed that the black scuff marks on the tile in the resident's room appeared lighter in color, not as prominent, but still existed. The surveyor further observed the first bed to the right of the bathroom had black scuff marks in between the resident's dresser and refrigerator in the room. The liner inside on of the garbage cans was not correctly placed in the garbage can, leaving the sides of the garbage can exposed. The liner was observed scrunched up in the bottom of the garbage can. The tiles in front of the heating and air conditioner unit were observed to be indented into the floor with black coating in between the flooring in the resident's room. The heating and air conditioner unit in the room was observed in the same condition as the previous observation, with the caked on brownish - grey material and scratches throughout. The tops of the residents over bed tables had been wiped clean but remained in same tattered condition as prior observation. The bottom portion of the over bed tables legs and base supporting the structure were observed to have caked on debris on all 4 tables.
On 10/05/23 at 12:16 PM, the surveyor observed that the wall between the shower room and room [ROOM NUMBER] had black vertical markings which extended throughout the center of the wall.
On 10/05/23 at 12:31 PM and on 10/11/23 at 10:41 AM, the surveyor entered room [ROOM NUMBER] and observed spackle to the left of the window on the wall. The spackle was white in color and the wall behind the spackle was green. The spackle was upraised and bumpy, indicating that it had not been sanded. The surveyor further observed above the resident's window, that there were three holes in the wall which resembled past evidence of a curtain rods prior existence. Grey, flaky debris was observed over top of the window. To the left of the resident's window, the surveyor observed that the green paint on the wall was peeling, exposing white paint underneath.
On 10/11/23 at 11:13 AM, the surveyor observed in between the medical supply room and room [ROOM NUMBER], yellow caked on material above the plastic molding attached to the bottom of the floor. The surveyor further observed that there was an orange-reddish colored stain on the wall.
On 10/11/23 at 11:16 AM, the surveyor observed behind the South wing nurses' station, where the wheelchair scale and Hoyer lifts were stored, black horizontal scratches throughout the bottom portion of the wall.
On 10/12/23 at 09:49 AM, the surveyor interviewed the Housekeeping Director (HD) who stated that he was responsible for the oversite of the housekeeping staff members in the facility. The HD explained the housekeeping staff were responsible for cleaning common areas which included bathrooms, resident rooms, and day rooms. He told the surveyor the protocol for cleaning resident rooms was top to bottom. The housekeeping staff were to start by dusting the room, sweeping the rooms, and would mop the floors last. The HD further stated that his expectation would be for the staff to put a liner in the garbage can, take out the trash and put a new liner in the garbage can when the garbage can was full of garbage. He stated that the expectation for the housekeeping staff was for them to dust the corners in the resident's rooms, the windows sills, and window frames.
On 10/12/23 at 09:56 AM, the surveyor interviewed the Maintenance Supervisor (MS) who stated that his job was basically to keep the building, up and running by making sure that things such as toilets and air conditioners were fixed. The MS further stated he was responsible for fixing holes in walls, spackling, and painting. The MS told the surveyor that fixing the scratches and indentations on the walls depended on how bad they were. He stated that the facility tried to fix the walls, but some residents would bang into the walls with their wheelchairs which caused the indentations and created the scratches throughout the walls. The MS told the surveyor that the Maintenance and Housekeeping department would work together to maintain the cleanliness of the building.
On 10/12/23 at 11:07 AM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) who stated that he met with the HD and MS and asked them if anything was preventing them from doing their jobs, such as staffing. The LNHA further stated that the facility prioritized the cleanliness of the building based off what they observed and resident concerns.
On 10/16/23 at 09:46 AM, the surveyor conducted an additional interview with the facility's LNHA who stated that he and the HD re-educated the staff regarding the room cleaning and dirty Tube Feeding poles. The LNHA stated that the housekeeping staff had not yet cleaned room [ROOM NUMBER] when the surveyor made the observations on 10/04/23 at 11:36 AM. The LNHA did not speak to cleaning the bottom of the overbed tables in the room.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to conduct a new Preadmission Scre...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review it was determined that the facility failed to conduct a new Preadmission Screening and Resident Review (PASRR) Level I assessment after a resident was newly diagnosed with a mental illness. This deficient practice was identified in 1 of 1 resident reviewed for PASRR (Resident #70) and was evidenced by the following:
On 10/05/23 at 10:09 AM, the surveyor observed Resident #70 lying in bed talking on the phone.
According to the admission Record, Resident #70 had diagnoses which included: schizophrenia, post-traumatic stress disorder (PTSD), paranoid personality disorder, and depression.
Review of the admission Minimum Data Set (MDS), an assessment tool utilized to facilitate care, dated 06/10/22, revealed under Section I: Active Diagnoses did not reflect an active diagnosis of schizophrenia.
Review of the quarterly MDS, dated [DATE], included a Brief Interview for Mental Status (BIMS) score 10 out of 15, which indicated a moderate intact cognition. A further review of the MDS Section I: Active Diagnoses included an active diagnosis of schizophrenia.
A review of the resident's Preadmission Screening and Resident Review (PASRR) Level I (a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) dated 05/21/22, indicated the resident did not have any major mental illness such as schizophrenia, schizoaffective, mood (bipolar and major depressive type), paranoid or delusional, panic, or other severe anxiety disorder, somatoform, personality disorder, atypical psychosis or other psychotic disorder that may lead to chronic disability.
A review of the Psychiatric Evaluation, dated 06/09/22, revealed the resident had a diagnosis of schizophrenia, paranoid personality disorder, PTSD, depression and anxiety.
On 10/05/23 at 12:28 PM, the surveyor interviewed the Director of Social Services (DSS), who stated the process for the Preadmission Screening and Resident Review (PASRR) Level I screen was that if the resident came from the hospital, then the PASRR was completed prior to the admission and that the Social Worker (SW) reviewed them to ensure it was completed and accurate. The DSS stated that if the PASRR was not completed correctly then the SW would update it accordingly. She stated that sometimes the PASRR could be a false negative and then she would have to resubmit it. She further stated that the SW was responsible for ensuring the PASRRs were accurate. The surveyor and the DSS reviewed the PASRR level 1 for Resident #70 in the electronic medical record (EMR) together. At that time, the surveyor asked if Section II - Mental Illness Screen question one should be checked as yes or no since the resident had a diagnosis (dx) of schizophrenia? The DSS stated that for Section II question one with an active dx of schizophrenia it should be checked yes. The DSS then stated that the resident was diagnosed on [DATE] which was after the PASRR level 1 was completed. She then stated that typically a new one should have been completed. The DSS confirmed that a new PASRR should have been completed for Resident #70 after the first PASRR since the resident was diagnosed with schizophrenia after the resident was admitted .
On 10/05/23 at 12:44 PM, the surveyor interviewed the Director of Nursing (DON), who stated that the SW was responsible for completing the PASRR but that she was not too familiar with it. She stated that the SW was responsible for checking if the resident had any mental health illnesses and if the PASRR was completed accurately. The DON stated that if the PASRR was not accurate then the SW would reach out to the corporate office to be directed on how to complete a whole new PASRR form. The DON stated that if a resident had a new dx of schizophrenia then she believed that they would need a new PASRR Level I completed.
On 10/16/23 at 09:33 AM, the DSS in the presence of the survey team stated that it was identified the end of last year/the beginning of this year that the PASRR Level I was not being completed accurately upon admission. She stated that a QAPI (Quality Assurance Performance Improvement) was started and that the PASRRs were not all done correctly. The surveyor inquired if a resident was diagnosed with a mental health illness after admission whether a new PASRR Level I should have been completed. The DSS stated that if a resident had any new psych diagnoses then a new PASRR should have been completed. At that time, the DSS acknowledged that Resident #70 should have had a new PASRR Level I completed prior to surveyor inquiry.
A review of the Social Worker Job Description, included Perform administrative requirements, such as completing necessary forms, reports, etc. and submitting such as required.
A review of the QAPI Plan for 01/03/23, 04/05/23, and 07/05/23, all reflected the following:
-PASRR are not 100% updated.
-Upon admission and ongoing nursing and social services staff will identify any new and/or updated diagnoses r/t [related to] Mental Illness and/or Development Delay/Intellectual Disability by physician and/or psychiatry and update the PASRR as appropriate.
A review of the facility's Coordination - Pre-admission Screening and Resident Review (PASRR) program, revised January 2023, included the facility to assure that all residents admitted to the facility receive a Pre-admission Screening and Resident Review, in accordance with State and Federal Regulations. 1. The facility will coordinate assessments with the pre-admission screening and resident review (PASRR) program under Medicaid subpart C of this part to the maximum extent practicable to avoid duplicative testing and effort.
NJAC 8:39-5.1(a);27.1 (a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to: a.) obtain a Physician's Order (PO) for a treatment after...
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Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to: a.) obtain a Physician's Order (PO) for a treatment after removal of a wound vac (a device that decreases air pressure on a wound which helps heal the wound faster and b.) re-apply the wound vac after it was removed by the physician. This deficient practice was identified for 1 of 23 residents, (Resident #71) reviewed for professional standards of nursing practice and was evidenced by the flowing:
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated Title 45. Chapter 11. New Jersey Board of Nursing Statutes 45:11-23. Definitions b. The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribe by a licensed or otherwise legally authorized physician or dentist. Diagnosing in the context of nursing practice means that identification of and discrimination between physical and psychosocial signs and symptoms essential to effective execution and management of the nursing regimen. Such diagnostic privilege is distinct from a medical diagnosis. Treating means selection and performance of those therapeutic measures essential to the effective management and execution of the nursing regimen. Human response means those signs, symptoms and processes which denote the individual's health need or reaction to an actual or potential health problem.
On 10/04/23 at 01:02 PM, the surveyor observed Resident #71 in their room seated on his/her bed looking out the window. The surveyor observed a yellow sock on the resident's left foot with a white dressing peeking out from the sides of the sock. The resident told the surveyor that he/she was at the facility receiving antibiotic treatment for osteomyelitis (an infection in the bone) related to a chronic diabetic foot ulcer. At that time, the surveyor observed a wound vac by the resident's bed which was not attached to the residents left foot. The resident told the surveyor that the wound care physician had come to the facility that morning, removed the wound vac, saw the resident's wound, slapped on a dressing and he/she was waiting for the nurse to re-apply his/her wound vac.
On 10/05/23 at 01:22 PM, the surveyor saw the resident in their room. At the time of the observation, the wound vac was not attached to the resident's left foot. The resident told the surveyor that the nursing staff had not re-applied the wound vac.
On 10/05/23 at 01:48 PM, the surveyor interviewed the resident's Certified Nursing Aide (CNA) who stated that the resident was alert and oriented to person, place, and time. The CNA told the surveyor that the resident did not have a wound vac and she was not responsible for the care of the wound vac because the resident's primary nurse would be.
On 10/05/23 at 02:10 PM, the surveyor interviewed the resident's Licensed Practical Nurse (LPN) who stated she saw the resident during her AM medication pass, and noticed that the wound vac was not functioning and was not attached to the resident's foot. The LPN stated that the resident told her that the wound vac was supposed to be changed every Monday, Wednesday, and Friday and the 3:00 PM - 11:00 PM nurse the night before never attached the wound vac after the doctor saw him/her yesterday. The LPN stated that she had to finish her morning medication pass and was going to change the residents wound vac now. The LPN further stated that she had no idea why the wound vac was not attached to the resident, but it should have been. The LPN told the surveyor that the resident told her that, they just slapped a dressing on the wound and never reapplied the wound vac. The surveyor's interview with the LPN corroborated the surveyor's interview with Resident #71.
On 10/05/23 at 02:22 PM, the surveyor interviewed the LPN/Unit Manager (LPN/UM) who stated that the resident was alert and oriented to person, place, and time and when the resident was admitted to the facility, they came with PO for the wound vac to the left toe amputation site. The LPN/UM stated that the vascular surgeon (wound care physician) came to the facility at 8:30 AM - 9:00 AM the day prior, saw the resident, removed the wound vac to assess the wound, and applied a wet to dry dressing to the amputation site. The LPN/UM told the surveyor that the 3:00 PM - 11:00 PM nurse reapplied the wound vac on 10/04/23. At the time of the interview, the LPN/UM never mentioned that she had assisted the 3:00 PM - 11:00 PM nurse with the application of the wound vac. The LPN/UM explained that the resident did not have a PO for a wet to dry dressing to be applied because, that was just the way he [the physician] does it. The LPN/UM further stated that technically if a different treatment was applied to the resident, there should be a PO that reflected the treatment. The LPN/UM could not speak to why the wound vac was not currently attached to the residents left foot and made no metion that she assisted the 3:00 PM - 11:00 PM nurse in the application of the wound vac the day prior.
On 10/05/23 at 02:36 PM, the surveyor interviewed the Director of Nursing (DON) who stated that she did not know why the vascular surgeon would not have reapplied the wound vac to the resident after he assessed the wound, and the wound vac should have been immediately reapplied after the physician's assessment. The DON told the surveyor that the LPN/UM who made rounds with the physician could have also immediately reapplied the wound vac after it was removed. The DON told the surveyor that if the resident had a wet to dry dressing applied to their left lower extremity, there should have been a physician's order for the treatment.
The surveyor reviewed the medical record for Resident #71.
Review of the resident's admission Record (an admission Summary) indicated that the resident had diagnoses which included but were not limited to: encounter for orthopedic aftercare flowing surgical amputation, acquired absence of left toe(s), non-pressure chronic ulcer of other part of left foot with necrosis (death) of muscle, other acute osteomyelitis, left ankle and foot, and muscle weakness.
Review of the resident's October 2023 Order Summary Report (OSR) reflected a PO, dated 09/15/23, to cleanse wound with normal saline, pat dry, apply green foam to the wound amputation site on left foot at 125 mm HG (millimeters of mercury - a unit/measurement of pressure), continuous pressure on evening shifts every Monday, Wednesday, and Friday for wound care. A further review of the resident's October 2023 OSR did not reflect a PO for a wet to dry dressing if the wound vac was not functioning.
Review of the resident's admission Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 09/21/23, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact. A further review of the resident's MDS, Section M - Skin Conditions revealed that the resident had an infection of the foot, a diabetic foot ulcer, and surgical wounds. Section M - Skin Conditions further indicated that the resident was receiving surgical wound care and had a dressing to their feet.
Review of the October 2023 Treatment Administration Record (TAR) revealed a PO, dated 09/15/23, to cleanse wound with normal saline, pat dry, apply green foam to the wound amputation site on left foot at 125 mm HG, continuous pressure on evening shifts every Monday, Wednesday, and Friday for wound care. A further review of the October 2023 TAR reflected that the nurses had signed that the wound vac was applied to the resident's left foot on Monday, 10/02/23 and Wednesday, 10/04/23 during the evening shift hours. This indicated that the resident did not have their wound vac applied during the day shift on 10/04/23.
A further review of the resident's October 2023 TAR did not reveal a PO for the treatment and care of the wound on the resident's left foot after the wound vac was removed by the wound care physician.
Review of the resident's Progress Notes (PN), dated 10/12/23 and timed at 22:36 (10:36 PM), indicated that the resident had been non-compliant with wound care, was educated not to remove the wound vac on their own and was further educated to ask the nurse for assistance. A further review of the resident's PN did not reveal documentation that the resident was removing their wound vac on 10/04/23 or 10/05/23.
On 10/16/23 at 09:57 AM, the surveyor conducted a follow-up interview with the DON who stated that she investigated the wound vac for the resident and the resident stated that he/she only liked the LPN/UM to apply the wound vac. The DON told the surveyor that she had interviewed the 3:00 PM - 11:00 PM nurse who was responsible for applying the wound vac to the resident on 10/04/23 and the nurse told her that the resident wanted the LPN/UM to apply the wound vac, not her. So, the LPN/UM applied the wound vac to the resident, the resident did not like the way it was applied, so he/she removed it. The DON stated that she educated the nurses that after the doctor removed a wound vac, it needed to be re-applied. The DON could not speak to why the nurses had not documented in the PN that the resident removed the wound vac on 10/04/23 or 10/05/23.
Review of the facility's Negative Pressure Wound Therapy Policy and Procedure, dated 2023, indicated, To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders. The Negative Pressure Wound Therapy Policy further indicated, Negative pressure wound therapy will be provided in accordance to physician orders, including the desired pressure setting, continuous or intermittent therapy, and frequency of dressing change. Clean technique shall be utilized unless otherwise specified by the physician.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Complaint NJ: #161368
Based on observation, interview and review of the medical record, it was determined that the facility failed to provide care in a manner to maintain the grooming needs of a resid...
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Complaint NJ: #161368
Based on observation, interview and review of the medical record, it was determined that the facility failed to provide care in a manner to maintain the grooming needs of a resident who was dependent on staff for activities of daily living and grooming. This deficient practice was identified for 1 of 23 residents reviewed, (Resident #76), and was evidenced by:
According to the admission Record, Resident #76 was admitted to the facility with the diagnoses which included but was not limited to: cerebral infarction (stoke), pulmonary embolism (blood clot in the lung), and depression. The quarterly Minimum Data Set (MDS-an assessment tool utilized to facilitate care) dated 09/15/23, indicated that the resident had severe cognitive impairment and required total care with all aspects of activities of daily living (ADLs).
On 10/05/23 at 11:09 AM, the surveyor observed Resident #76 lying in bed with the head of bed up and tube feeding infusing via (by way of) a feeding pump. The surveyor was not able to interview the resident due to severe cognitive impairments. While the surveyor was present in the resident's room, two nurses came in and changed the resident's position in bed. The surveyor observed that the resident appeared clean, and no odors were present. The surveyor observed the resident's hair to be uncombed with small braids and with matted hair in the back. The surveyor interviewed the Licensed Practical Nurse Unit Manger (LPN/UM) at this time who stated that the residents were showered two (2) times a week and the shower list was documented on the daily assignment schedule with residents highlighted who took a shower. The LPN/UM provided the surveyor with the North Unit shower schedule which indicated that Resident # 76 received showers on the 7:00 AM-3:00 PM shift on Wednesdays and Saturdays.
On 10/05/23 at 11:20 AM, the surveyor reviewed the Point of Care (POC) area of Resident #76's electronic medical record (EMR). The LPN/UM explained to the surveyor that the POC section of the EMR was where the Certified Nursing Assistants (CNAs) documented an ADL was performed.
On 10/05/23 at 11:32 AM, the surveyor interviewed the CNA who stated that she had been employed in the facility for 20 years. She stated that resident's that were scheduled for a shower were written by the nurse on the daily assignment sheet and were highlighted to indicate the importance of performing the shower. She continued to explain that the nurse was responsible to write the resident showers on the daily assignment sheet. She stated that the facility process for showers were that all residents received showers or bed baths two times a week. She stated that the CNAs were responsible to document showers that were performed on the POC. She stated that if a resident refused a shower, the CNAs would offer the shower a little later and then if the resident continued to refuse the shower, the CNA would notify the nurse and the nurse would document it. She stated, We try to make a couple attempts. The CNA then explained that if the CNA documented in the POC not applicable then the CNA was not able to perform the shower, however the CNA would have to document if a bed bath was performed if the resident could not take a shower. She added that the CNA was responsible to wash, dress and brush the resident's hair during care. The CNA stated that all resident's hair should be brushed daily and that it was important to make sure that the resident's hair was not matted to the residents head because the resident could get a headache.
On 10/05/23 at 12:07 PM, the LPN/UM accompanied the surveyor to Resident # 76's room. The surveyor asked the LPN/UM how often the resident's hair was washed and brushed. The LPN/UM stated that the resident's hair should be brushed daily with care and that the resident's hair should be washed in bed during shower days. The LPN/UM and the surveyor observed that the resident had matted hair on the back of his/her head. The LPN/UM confirmed that the resident's hair was matted on the back of his/her head and that it should not look like that.
On 10/05/23 at 12:12 PM, the surveyor interviewed the CNA who stated that yesterday (10/04/23) was the first time that she had worked in the facility in at least 1 (one) year. She stated that when a CNA performed ADL care it consisted of washing the resident, brushing the resident's teeth, brushing the resident's hair, changing the resident's clothes and toileting and providing incontinent care. She stated that she fixed the front of the Resident #76's hair today, but not the back of the resident's hair. She stated that she didn't know that the resident had his/her hair matted on the back of the head that she should have checked it. She admitted that she did not brush the back and the resident's hair during AM care.
On 10/05/23 at 01:40 PM, the surveyor attempted to telephone interview the resident's son, however the phone was out of service. The surveyor also called the resident's daughter and she stated that she was not sure what type of care her mother needed because she lived in a different country.
The surveyor reviewed Resident #76's Care Plan (CP) which indicated that the resident was totally dependent on staff for ADL's and staff was to provide a bath twice weekly. The CP also indicated that the resident would be bathed in bed for safety reasons and behaviors. There was no documentation on the CP regarding hair care or refusals of hair care.
The facility policy titled Activities of daily living, with a revised date of 2013, indicated that based on the comprehensive assessment of the patient and consistent with the patient's needs and choices, the center must provide the necessary care and services to ensure that a patient's ability in activities of daily living do not diminish unless circumstances of the individuals clinical condition demonstrate that such diminution was unavoidable. The policy also indicated that ADL care was to be documented every shift by the nursing assistant on the ADL flow sheet. The policy also indicated that a patient who is unable to carry out ADLs receives the necessary services to maintain good nutrition, grooming and personal and oral hygiene.
NJAC 8:39- 27.2 (g)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0678
(Tag F0678)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facility documents, it was determined that the facility failed to honor a resid...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facility documents, it was determined that the facility failed to honor a resident's preference for DNR (Do Not Resuscitate), as directed on the New Jersey Practitioner Orders for Life-Sustaining Treatment (POLST) form, by performing Cardiopulmonary Resuscitation (CPR) when the resident was found unresponsive for 1 of 1 resident (Resident #102) reviewed for death.
This deficient practice was evidenced by the following:
According to the admission Record, Resident #102 was admitted to the facility with diagnoses which included, but were not limited to: orthopedic aftercare, acquired absence of left leg above knee, bacteremia, sepsis, candidal sepsis, unspecified severe protein-calorie malnutrition, and Methicillin Resistant Staphylococcus Aureus infection (an antibiotic resistant infection.) The resident expired three days after admission.
The surveyor reviewed the resident's closed paper medical record which included two copies of the same POLST form in the front of the record. The POLST form, dated [DATE], was signed by the resident and Physician/Advanced Nurse Practitioner/Physician's Assistant, and indicated the following under the section titled, Cardiopulmonary Resuscitation (CPR): If the person has no pulse and/or is not breathing, Do not attempt resuscitation/DNAR, and, Allow Natural Death.
The surveyor reviewed the resident's Electronic Medical Record (EMR):
Review of the admission Assessment, dated [DATE], revealed the resident was alert and oriented to person, place, time, and situation.
Review of the Care Plan, initiated [DATE], included a focus that [Resident #59] has advance directive, with a goal of, [Resident #59's] wishes will be followed thru next review, and an intervention of, DNR.
Review of the Order Summary Report (OSR), as of [DATE], revealed the resident's profile included the resident's name, location, admission date, gender, date of birth , physician, pharmacy, allergies, and diagnoses. The profile did not include the resident's code status. Further review of the OSR did not include a physician's order for the resident's code status.
Review of the Medication Administration Record (MAR) and Treatment Administration Record (TAR) for [DATE] included a section at the top for Advance Directive, but there was no code status indicated. Further review of the MAR and TAR did not include a physician's order for the resident's code status.
Review of a Progress Note, dated [DATE] at 7:21 AM, included, Pt [patient] found unresponsive at approximately 5:30 AM. Code Emergency activated, CPR initiated, 911 called. EMT responded to the unit. Pt pronounced at 5:48 AM.
During an interview with the surveyor on [DATE] at 10:50 AM, Certified Nursing Assistant (CNA) #1 stated that she was an agency CNA and that if she found a resident unresponsive, she would call for help. When asked how the CNA would know a resident's code status, she stated she was not sure where to look to find out the code status. The CNA further stated that it was important to follow a resident's code status in case of an emergency.
During an interview with the surveyor on [DATE] at 10:55 AM, CNA #2 stated that if she found a resident unresponsive, she would immediately notify the nurse. When asked how the CNA would know a resident's code status, she stated that if the resident had a purple sticker next to their name on the doorway, it meant they were a DNR, but if there was no sticker on the door, then that meant the resident was full code and to perform CPR. The CNA further stated it was important to follow the resident's code status to honor their rights.
During an interview with the surveyor on [DATE] at 11:04 AM, the Licensed Practical Nurse (LPN) explained that the POLST form is like an advance directive and tells the staff the resident's code status. The LPN further stated that if a resident came from the hospital with a POLST form, the POLST would be confirmed with the resident and placed in the front of the resident's chart. The LPN then stated that the resident's code status should also be documented in the resident's EMR under the resident's profile, there should be a physician's order, and it should be at the top of the MAR. The LPN added that it was important to follow a resident's code status in order to honor the resident's wishes.
During an interview with the surveyor on [DATE] at 11:12 AM, the Registered Nurse (RN) explained that a POLST form was a document that stated the wishes of the resident in terms of CPR, intubation, and tube feeding. She further stated that when a resident was transferred from one facility to another, their POLST form traveled with them, but was unsure what happened when a resident was admitted to the facility with a POLST form already completed. The RN stated that a resident's code status was documented in their medical record with the POLST form in the paper chart, the physician's order in the EMR, and in the profile at the top of the MAR. When asked what the RN does when a resident is unresponsive, the RN stated she would look in the EMR at the resident's orders or at the POLST in the paper chart to find out the resident's code status.The RN further stated that if the resident was full code, she would call a code and perform CPR. The RN stated the importance of following a resident's code status was to honor the resident's wishes.
During an interview with the surveyor on [DATE] at 11:18 AM, the LPN/Unit Manager (LPN/UM) stated that a resident's POLST form was filed under Advance Directives in the resident's paper chart and that if a resident was admitted with a POLST form completed, the staff should follow the instructions on the POLST form. The LPN/UM further stated that residents were automatically a full code when they were admitted , but the physician's order would have changed based on the POLST form. The LPN/UM explained that the resident's code status should have been in the resident's profile in the EMR and at the top of the MAR. The LPN/UM also explained that if a resident was DNR, they would have a purple sticker next to their name at their doorway and also on their paper chart. The LPN/UM added that it was important to follow a resident's code status because that was the resident's wishes. When asked about Resident #59, the LPN/UM stated she thought the resident was a DNR and was unsure if staff performed CPR on the resident. She further stated that if the resident was DNR, the staff should not have performed CPR, and there should have been a physician's order to indicate DNR in the EMR.
During an interview with the surveyor on [DATE] at 11:32 AM, the Director of Nursing (DON) stated that all residents were a full code when they were admitted to the facility unless they had a POLST, or something else in writing, that stated differently. The DON explained that if a resident was admitted to the facility with a POLST, the physician's orders in the EMR should have been updated according to the POLST, then the POLST form was placed in the paper chart. The DON also stated that the resident's code status was an ancillary physician's order that shows up across the top of the MAR. The DON explained that the POLST form gives the resident the option of how to proceed in the event of an emergency, such as CPR, ventilation, and tube feeding, and let the resident make their wishes known. The DON stated that if a resident was found unresponsive, the nurse should have gone into the EMR and looked for the resident's code status in order to honor the resident's wishes. When asked about Resident #59, the DON was unsure of the resident's code status, but believed the staff performed CPR when the resident was found unresponsive. The surveyor informed the DON of the resident's POLST form which indicated DNR and the DON confirmed that the staff should not have performed CPR according to the resident's POLST. The DON stated that once the POLST was obtained from the hospital, the nurse should have notified the physician and obtained a physician's order for the DNR code status.
Review of the facility's Advance Directives policy, updated 01/2019, included, The plan of care for each resident will be consistent with his or her documented treatment preferences and/or advance directive, and, Do Not Resuscitate indicates that, in case of respiratory or cardiac failure, the resident, legal guardian, health care proxy, or representative (sponsor) has directed that no cardiopulmonary resuscitation (CPR) or other life sustaining treatments or methods are to be used.
Review of the New Jersey Department of Health, Practitioner Orders for Life-Sustaining Treatment (POLST) guidelines, reviewed [DATE], included, The Practitioner Orders for Life Sustaining Treatment (POLST) form enables patients to indicate their preferences regarding life-sustaining treatment. This form, signed by a patient's attending physician, advanced practice nurse or physician's assistant, provides instructions for health care personnel to follow for a range of life-prolonging interventions. This form becomes part of a patient's medical records, following the patient from one healthcare setting to another, including hospital, nursing home or hospice.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to ensure that an air mattress was accurately set according to the resident...
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Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to ensure that an air mattress was accurately set according to the resident's weight for 1 of 1 resident (Resident #59) reviewed for pressure ulcers.
This deficient practice was evidenced by the following:
On 10/04/23 at 12:25 PM, 10/05/23 at 11:02 AM, and 10/06/23 at 9:42 AM, the surveyor observed Resident #59 lying in bed. The resident had an air mattress and the weight setting on the control unit was set to 350 pounds (lbs), which was the highest setting. When interviewed, the resident stated he/she had a wound that received daily wound care.
According to the admission Record, Resident #59 had diagnoses which included, but were not limited to hemiplegia and hemiparesis following cerebral infarction affecting right dominant side (right sided weakness caused by a stroke) and pressure ulcer of right elbow stage 3.
Review of the quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 09/18/23, included the resident had a Brief Interview for Mental Status score of 12 out of 15, which indicated the resident's cognition was moderately impaired. Further review of the MDS included the resident had one stage 3 pressure ulcer that was not present on the resident's admission to the facility.
Review of the resident's weights listed in the Electronic Medical Record, revealed the resident weighed 147.2 lbs on 10/02/23.
Review of the Care Plan included a focus, revised 04/23/23, of open wound to right elbow, with an intervention of LAL [Low Air Loss] mattress on bed for protection and comfort.
Review of the Order Summary Report, as of 10/06/23, included a physician's order for LAL mattress on bed, check functioning every shift (facility owned) every shift for prevention, with an order date of 09/13/22.
Review of the Progress Note (PN), dated 02/07/23, indicated the resident was observed with a new wound to his/her right elbow. Further review of the PN included, maintained on LAL mattress.
Review of the Wound Care Consult (WCC), dated 02/07/23, included the resident had a left buttock pressure ulcer that was resolved, an existing stage 3 right ankle pressure ulcer, and a new stage 3 pressure ulcer to the right elbow. Further review of the WCC included under a section titled Off-Loading, Low Air-Loss (LAL) mattress in place with correct settings.
During an interview with the surveyor on 10/06/23 at 12:00 PM, the Certified Nursing Assistant (CNA) stated Resident #59 was alert and oriented and had a wound on his/her right elbow. The CNA further stated the resident had an air mattress and the nursing staff was responsible for ensuring the air mattress was set correctly. The CNA added that it was important for the air mattress to be set correctly in order to prevent pressure ulcers.
During an interview with the surveyor on 10/06/23 at 12:04 PM, the Licensed Practical Nurse (LPN) explained that when a resident needed an air mattress, maintenance would have set up the mattress in the room and the nursing staff would have adjusted the weight setting on the control unit. The LPN further stated that the air mattress settings should have been correct to help heal pressure ulcers. When asked about Resident #59, the LPN stated the resident had a pressure ulcer and used an air mattress. The surveyor then accompanied the LPN to the resident's room. The LPN confirmed the air mattress was set to 350 lbs and the surveyor informed the LPN that the resident's most recent weight was listed as 147.2 lbs. The LPN then adjusted the weight setting on the control unit to just below the 150 lbs setting and stated the nurses should have been checking to ensure the air mattress is set correctly.
During an interview with the surveyor on 10/06/23 at 12:10 PM, the LPN/Unit Manager (LPN/UM) stated that when a resident needed an air mattress, the facility would either provide one in-house or obtain a rental. The LPN/UM further stated that maintenance would have put the air mattress on the bed frame and set the mattress to the highest setting to inflate the mattress. The LPN/UM added that it was the nursing staff's responsibility to adjust the weight setting according to the resident's weight and ensure the air mattress was set correctly. When asked about the importance of the weight setting, the LPN/UM stated that if the air mattress was set too high, it would make the mattress harder, and if it was set too low, it will not have enough air flow. The LPN/UM further stated that Resident #59's air mattress should have been set to the resident's correct weight.
During an interview with the surveyor on 10/06/23 at 12:20 PM, the Director of Nursing (DON) stated when a resident needed an air mattress, maintenance would have installed it and the nurse would have adjusted the settings. The DON further stated that the nurses were responsible for ensuring the air mattress was set correctly. The DON also stated that it was important to set the air mattress correctly because otherwise it could cause more issues with skin integrity. The DON explained that the air mattress setting was to distribute the air flow according to the resident's weight. When the surveyor informed the DON that Resident #59's air mattress was set to 350 lbs and the resident weighed 147.2 lbs, the DON stated the air mattress settings should have been adjusted to the resident's weight and that the nurses should have been checking the air mattress settings every shift.
Review of the facility's Prevention of Pressure Ulcers/Injuries policy, updated 10/2022, included under the section, Support Surfaces and Pressure Redistribution, to Select appropriate support surfaces based on the resident's mobility, continence, skin moisture and perfusion, body size, weight, and overall risk factors.
Review of the air mattress Operation Manual, undated, included under the section titled Pressure-adjust Knob, Determine the patient's weight and set the control knob to that weight setting on the control unit.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review it was determined that the facility failed to a.) document the appropriate blood pressure (B/P) site b.) maintain ongoing consistent complete communi...
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Based on observation, interview, and record review it was determined that the facility failed to a.) document the appropriate blood pressure (B/P) site b.) maintain ongoing consistent complete communication notes between the facility and the dialysis center post dialysis and c.) document post dialysis weight as per standards of practice. This deficient practice was identified for 1 of 1 resident reviewed for dialysis, (Resident #8), and was evidenced by the following:
According to the admission Record, Resident #8 was admitted to the facility with the diagnoses which included but was not limited to: end stage renal disease (ESRD) and dependence on renal dialysis (a treatment to filter wastes and water from the blood).
The surveyor reviewed the quarterly Minimum Data Set (MDS-an assessment tool utilized to facilitate care) dated 08/21/23, which indicated that Resident #8 was cognitively intact and required extensive to total care with activities of daily living (ADLs). The MDS also indicated that the resident received hemodialysis.
On 10/06/23 at 09:16 AM, the surveyor interviewed Resident #8 who stated that he/she felt good. He/she stated that they did not have any issues regarding care and had no complaints. The resident stated that he/she had a new Arteriovenous (AV) fistula (when an artery and vein connect directly and is used for hemodialysis) in the left wrist area. He/she stated that they had no medical issues or complications in the left arm due to the AV fistula. He/she stated that the nursing staff took blood pressure (B/P) readings in the right arm, but not the left arm due to the AV fistula.
On 10/06/23 at 09:22 AM, the surveyor interviewed the Registered Nurse (RN #1) who stated that she had been employed in the facility for approximately 20 years. RN #1 stated that Resident #8 required total care with ADLs. She stated that the resident had some developmental disabilities however was able to voice their needs and wants. She stated that the family made decisions for the resident. RN #1 stated that the resident was a diabetic, received dialysis and had a wound. She stated that the resident's B/P was taken in the right arm, due to a AV fistula that was positioned in the left arm. The surveyor reviewed the Medication Administration Record (MAR) with the RN who explained to the surveyor that when she documented the resident's B/P on the MAR on 10/5/2023 at 16:05, she made a mistake and documented that she took the B/P in the left arm. The RN indicated that this was a documentation error. RN #1 acknowledged that she had to be careful documenting accurately because the resident was only to have B/P's taken on the resident's right arm, not the left.
The surveyor reviewed the physician Order Summary Sheet, dated 11/23/2022, which reflected a physician's order (PO) NO BP in the left wrist.
The surveyor reviewed the documented B/Ps for Resident #8 in August 2023. In 12 out of 31 days, the nurses documented that they took Resident #8's B/P in the left arm instead of the right arm. These are the following dates and times: 08/03/23 at 17:23 (05:23 PM), 08/07/23 at 16:37 at (04:37 PM), 08/08/23 at 17:30 (05:30 PM), 08/09/23 at 16:18 (04:18 PM), 08/11/23 at 17:27 (05:27 PM), 08/13/23 at 18:16 (06:16 PM), 08/14/23 at 16:08 (04:08 PM), 08/15/23 at 16:18 (04:18 PM), 08/16/23 at 16:12 (04:12 PM), 08/24/23 At 17:26 (05:26 PM), 08/30/23 at 16:40 (04:40 PM).
The surveyor reviewed the documented B/Ps for Resident #8 in September 2023. In 17 out of 30 days, the nurses documented that they took Resident #8's B/P in the left arm instead of the right arm. These are the following dates and times: 09/05/23 at 17:14 (05:14 PM), 09/07/23 at 16:14 (04:14 PM), 09/08/23 at 16:26 (04:26 PM), 09/10/23 at 16:04 (04:04PM), 09/12/23 at 17:10 (05:10 PM), 09/13/23 at 16:48 (04:48 PM), 09/14/23 at 16:00 (04:00 PM), 09/21/23 at 16:10 (04:10 PM), 09/23/23 at 08:33 AM, 09/23/23 at 08:58, 09/23/23 at 14:48 (02:48 PM), 09/23/23 at 15:49 (03:49 PM), 09/24/23 at 08:55 AM, 09/25/23 at 08:45 AM, 09/26/23 at 15:31 (03:31 PM), 09/27/23 at 16:17 (04:17 PM), and 09/30/23 at 16:39 (04:39 PM).
The surveyor reviewed the documented B/Ps for Resident #8 in October 2023. In 3 out of 11 days, the nurses documented that they took Resident #8's B/P in the left arm instead of the right arm. These are the following dates: 10/02/23 at 20:08 (08:08 PM), 10/05/23 at 16:05 (04:05 PM), and 10/11/23 at 08:02 AM.
The surveyor reviewed Resident #8's medical record and there was no documentation or indication that the resident had any complications associated with the AV fistula of the left arm.
On 10/06/23 at 09:53 AM, the surveyor interviewed the Licensed Practical Nurse Unit Manager (LPN/UM) for the North Unit who stated that Resident #8 had the AV fistula put in the left wrist area on 11/23/22. She stated that the nurses should not be documenting in the EMR that they are taking the resident's blood pressure readings on the left arm. She stated that she re-wrote a separate physician's order not to take the residents blood pressure in the left arm.
On 10/06/23 at 10:00 AM, the surveyor reviewed the dialysis communication book which contained the dialysis Nursing facility/dialysis center communication sheets. The surveyor observed that the communication sheets dated 08/31/23, 09/02/23, 09/07/23, 09/12/23, 09/16/2023, and 10/05/23 were not filled out completely and the bottom section of the sheets were blank.
On 10/06/23 at 10:08 AM, the surveyor interviewed the LPN/UM for the North Unit who stated that sometimes the dialysis center did not always send the communication sheet back with the resident from dialysis or did not always complete their section of the form to include the resident's post dialysis weight or vital signs (VS-blood pressure, pulse, or temperature). She stated that she had never personally called the dialysis center to inquire as to why the dialysis communication sheets were not filled out by dialysis center or why the communication sheets were not returned to the facility, but she had heard other nurses call the dialysis center to inquire why the information was not completed on the form. The LPN/UM stated that she did not know if the Director of Nursing (DON) was aware of the issue with the dialysis center not returning the communication sheets or why the dialysis center did not consistently complete the communication forms.
On 10/06/23 at 10:39 AM, the surveyor interviewed the Director of Nursing (DON) who stated that the nurses should not be documenting in the electronic medical record (EMR) that they were taking Resident #8's B/P in the left arm when the physician order indicated no B/P in resident's left wrist. The DON reviewed the resident's dialysis communication book in the presence of the surveyor. The surveyor asked the DON what the bottom section of the dialysis communication sheet was. The DON explained that the bottom section was to be completed by the dialysis center. The surveyor asked why some of the communication sheets were blank or not filled out. The DON stated that the dialysis center was to complete was this section with the communication sheets and confirmed that the communication sheets dated 08/31/23, 09/02/23, 09/07/23, 09/12/23, 09/16/2023, and 10/05/23 were blank or not competed entirely. The DON stated that she was not aware that the dialysis center was not completing their section of the form. She stated that it would be important for the dialysis center to complete their section to include the residents' weights and VS because the facility utilized that information for their documentation. She stated that she was not notified that this was not being done. She also stated that she usually audited the communication books for the dialysis residents but must have missed Resident #8's.
On 10/06/23 at 12:17 PM, the surveyor reviewed the physician order sheet. There was an physician's order written on 05/31/2022 for the staff to enter Resident #8's post dialysis weight in EMR every Tuesday, Thursday and Saturday every evening shift. The LPN/UM was interviewed at this time and stated that the nurses obtain the post dialysis weight after the resident returns from dialysis. She stated that the dialysis center weighed the resident and documented the weight on the dialysis communication sheet. The nurses in the facility then would take that post-dialysis weight and document it on the Medication Administration Record (MAR). The surveyor asked the LPN/UM what if the resident did not come back from dialysis with the communication sheet or the communication sheet was blank when the resident returned from dialysis. The LPN/UM explained that the nurse should have called the dialysis center to find out the information and then documented in the progress notes what had happened. The LPN/UM reviewed the post dialysis communication sheet with the surveyor and confirmed that the communication sheet post dialysis was not consistently filled out by the dialysis center on 08/31/23, 09/02/23, 09/07/23, 09/12/23, 09/16/2023, and 10/05/23.
The LPN/UM stated that the nurse would not be able to document in the MAR that the post dialysis weight was done if it was not documented on the dialysis communication sheet. The LPN/UM reviewed the MAR in the presence of the surveyor and confirmed that on 08/31/23 the nurse documented that they had received and documented the resident's post dialysis weight however there was no post dialysis weights documented on the communication from the dialysis center. The LPN/UM stated that when there was a check mark and signature on the MAR, it meant that the nurse received and documented the post-dialysis weight on the EMR however on 08/31/23 there was no weight documented in the EMR.
On 10/10/23 at 10:51 AM, the surveyor reviewed additional information that the DON had provided the surveyor and according to the MAR dated August 31, 2023, the nurse signed in the signature spot on the MAR that she obtained a post dialysis weight and that she documented the weight in the EMR. When the surveyor reviewed the weight section in the resident's EMR dated August 31, 2023, there was no post-dialysis weight documented. The surveyor also reviewed the dialysis communication sheet and there were no post dialysis weights documented on the dialysis communication sheet. The DON confirmed that the nurse failed to document the post-dialysis weight in the EMR.
On 10/11/23 at 09:24 AM, the surveyor interviewed RN #2 who stated that she had been employed in the facility been since 2022. RN#2 explained the process for monitoring hemodialysis residents that resided in the facility. She explained that prior to a resident going to the dialysis provider, the nurses would have completed the top section of the dialysis communication sheet that included monitoring of the dialysis site, complications or complaints and VS. The dialysis provider would then have been responsible to complete the bottom section of the sheet which would have included VS, post dialysis weight and any medications that were provided in dialysis. She stated that if the dialysis facility did not complete their section that the nurse would have called the dialysis center and requested the missing information or that the dialysis provider would have faxed their completed dialysis communication section back to the facility. RN #2 stated that if a resident had an AV fistula that the blood pressure would have been taken on the arm that did not have the fistula to avoid complications with the site. She stated that it would be important to document the correct site that you took the resident's blood pressure to ensure accurate documentation. She added that it would be important to document the correct arm especially if a resident had an AV fistula.
On 10/12/23 at 09:49 AM, the DON provided the surveyor with three (3) statements from LPN #1, RN #3 and RN #4, all who documented that they took Resident #8's blood pressure in the left arm when they shouldn't have. The DON explained that all three nurses stated that they had made errors in documentation and that they all took the blood pressures in the right arm but made a mistake and documented the left arm.
A review of the facility policy titled Dialysis Patients with a revised date of 11/2022, indicated that whether residents were receiving hemodialysis, were transported out of the center or were receiving in house, communication was essential for the continuity of care. Communication between the dialysis provider and the center staff should include written communication to include medication list, changes in condition and mood, evaluation of the access site. The policy also indicated that blood pressures should be done prn (as needed) or as ordered by the physician and that blood pressures should not be taken in the arm that the fistula was in.
A review of the facility policy titled, Charting and Documentation with a revised date of 2017, indicated that documentation in the medical record would be objective, complete and accurate.
NJAC 8:39-27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interviews and review of facility documentation it was determined that the facility failed to: a.) maintain equipment and kitchen areas in a manner to prevent microbial growth an...
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Based on observation, interviews and review of facility documentation it was determined that the facility failed to: a.) maintain equipment and kitchen areas in a manner to prevent microbial growth and cross contamination and b.) maintain adequate infection control practices during food service in the kitchen.
This deficient practice was observed and evidenced by the following:
On 10/04/23 at 09:45 AM, the surveyor started the kitchen tour in the presence of the cook, while awaiting the arrival of the Director of Dining Services (DDS).
At 09:52 AM, the surveyor was met by the Food Services Director (FSD) of a sister facility and continued the tour. The surveyor observed the following:
1. On the metal dried storage rack, there were two 6-inch-deep pans with clear liquid between them. The FSD acknowledged the liquid and stated that it should not have been wet nested because it could have caused bacterial growth.
2. Under the cook service area in a rack on the lower metal shelf, there were several cutting boards. There was a large yellow cutting board with black scratches on both sides of the board. The FSD acknowledged the scratches and stated that that was what happened when they were used for cutting and that she did not think the scratches should have been there. The FSD stated that it was important to make sure food surfaces were clean. The FSD removed the yellow cutting board to the three-compartment sink area for rewashing and stated that if the scratches did not come off the cutting board, that it would be replaced.
3. The large standing mixer was covered with a clear plastic bag. The FSD stated that once equipment was cleaned and sanitized that they were covered. The FSD removed the plastic bag and there was white debris noted on the base leg and dried brown smudged debris on the outside of the mixing bowl. The FSD wiped the white debris with her finger then scraped at the brown debris with her fingernail. The FSD stated the brown debris was chocolate and that it was a small mark, but the inside of the bowl was clean. When the surveyor inquired as to whether the debris should have been on the mixer, the FSD stated, It's just a small mark, they did a pretty good job (of cleaning the mixer). The FSD stated that it was important to keep equipment clean to prevent contamination.
On 10/05/23 at 10:52 AM, the surveyor toured the kitchen in the presence of the DDS and observed the following:
4. At the dishwasher dirty side, there was a dish washer (DW) observed cleaning off the dishes and placing them into the dishwasher. The DW was wearing a hairnet on the back of her head with her long bangs on her forehead exposed and not contained in the hairnet. The DW stated that everyone who entered the kitchen was to wear a hairnet and acknowledged that she was not wearing the hairnet correctly. She stated that her hairnet should have been pulled down and motioned to her bangs. The DW stated it was important to keep all hair covered by the hairnet, so no hair went into the food.
The DDS witnessed the interaction between the surveyor and the DW and apologized. The DDS stated that before entering the kitchen that all hair was to be covered by a hairnet or beard net and that the DW was not wearing her hairnet correctly. The DDS further stated that it was important to make sure all hair was covered with a hairnet to prevent hair from contaminating the food or the kitchen equipment.
A review of the facility documentation, Dietary Department Inservice, dated 8/29/2022, revealed there was a review of the hairnet policy which the DW signed in attendance.
A review of the undated facility policy, Staff Attire, revealed Policy Statement: All employees wear approved attire for the performance of their duties. Procedures: 1. All staff members will have their hair off the shoulders, confined in a hair net .
A review of the facility policy, Warewashing, with a revision date of 9/2017, revealed Procedures: 4. All dishware will be air dried and properly stored.
A review of the facility policy, Equipment, with a revision date of 9/2017, revealed Policy Statement: All foodservice equipment will be clean, sanitary, and in proper working order. Procedures: 3. All food contact equipment will be cleaned and sanitized after every use. 4. All non-food contact equipment will be clean and free of debris.
NJAC 8:39-17.2(g)
MINOR
(B)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on observation, interview, and review of facility documents, it was determined that the facility failed to ensure that the daily posted nurse staffing information was current and completed in it...
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Based on observation, interview, and review of facility documents, it was determined that the facility failed to ensure that the daily posted nurse staffing information was current and completed in its entirety.
This deficient practice was evidence by the following:
On 10/04/23 at 9:05 AM, when the survey team entered the facility, the surveyor observed the facility's Nursing Home Resident Care Staffing Report posted at the receptionist desk was dated 09/22/23 Day Shift and did not include Certified Nurse Aides (CNA) information, such as the total number of hours worked. The Staffing Report was inside of a plastic frame and there was no other Staffing Report visible at the receptionist desk.
On 10/05/23 at 12:20 PM, the surveyor observed there was a staffing schedule posted at the receptionist desk in a plastic frame, but was unable to locate the nurse staffing information that included the total number of hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift. There was a second plastic frame at the receptionist desk which contained the sign announcing the recertification survey. When the surveyor asked the receptionist where the current Staffing Report was posted, the receptionist stated she would have to call the Scheduler.
At 12:25 PM, the Scheduler arrived at the receptionist's desk. When asked where the current Staffing Report was posted, the Scheduler was unsure what the surveyor was talking about and stated she would have to ask the Licensed Nursing Home Administrator (LNHA).
At 12:28 PM, the surveyor accompanied the Scheduler to the LNHA's office to ask about the Staffing Report. The LNHA stated that the facility was currently between Schedulers, as the previous Scheduler was terminated, and the new Scheduler was recently hired. The LNHA further stated that the previous Scheduler was responsible for posting the daily Staffing Report for each shift until she was terminated and then the Director of Concierge (DOC) was responsible until the new Scheduler could be trained on the process. When asked who the surveyor should speak to regarding the Staffing Reports, the LNHA stated that maybe the Director of Nursing (DON) was posting the Staffing Report while between Schedulers and that he would get the DON for the surveyor.
At 12:32 PM, the surveyor observed the DON and the Scheduler at the receptionist desk together holding the current Staffing Report. The DON stated that the current Staffing Report was placed behind the sign announcing the recertification survey at the receptionist desk.
At 12:34 PM, the surveyor interviewed the DON and the Scheduler. The DON stated the Scheduler was responsible for completing the Staffing Report every shift. The DON further stated the prior Scheduler was terminated on 09/22/23 and had completed the Staffing Reports through 09/24/23, and afterwards, the DOC completed the Staffing Reports starting 09/25/23. The DON also stated that the Staffing Reports should not be hidden behind other signs at the receptionist desk.
At 12:40 PM, the Scheduler stated she started at the facility on 09/26/23 and was responsible for completing the Staffing Reports accurately and in their entirety. The Scheduler further stated that she posted the Day Shift report in the morning and then posted the Evening and Night Shift reports on the 3:00 - 11:00 PM shift. The Scheduler added that on the weekends, the Staffing Reports were printed for the Supervisors to post, and that the Staffing Reports were posted at the receptionist desk. The Scheduler then stated that the 09/22/23 Day Shift Staffing Report had been posted by the previous Scheduler and that it should have included CNA information. When asked about the Staffing Reports from 09/22/23 Evening Shift to 10/04/23 Night Shift, the Scheduler stated she does not maintain copies of the Staffing Report since she can go online to print them.
At 12:56 PM, the surveyor accompanied the Scheduler to the receptionist desk to print the Staffing Reports for 09/22/23 Dayshift through 10/05/23 Day Shift. The surveyor reviewed the Staffing Reports in the presence of the Scheduler who verified the following:
-The 09/22/23 Day Shift was missing CNA information.
-The 09/22/23 Evening Shift was missing CNA information.
-The 09/23/23 Day Shift had no shift information available.
-The 09/23/23 Evening Shift had no shift information available.
-The 09/23/23 Night Shift had no shift information available.
-The 09/24/23 Day Shift had no shift information available.
-The 09/24/23 Evening Shift had no shift information available.
-The 09/24/23 Night Shift had no shift information available.
-The 09/25/23 Day Shift had no shift information available.
-The 09/25/23 Evening Shift had no shift information available.
-The 09/25/23 Night Shift had no shift information available.
-The 09/28/23 Day Shift had no shift information available.
At 1:25 PM, the surveyor interviewed the DOC who stated the previous Scheduler was responsible for the Staffing Reports for Friday 09/22/23 through Monday 09/25/23, and should have printed them to be given to the weekend Supervisor to post 09/23/23 through 09/24/23. When asked who was responsible for posting the 09/25/23 Staffing Report, the DOC stated they were between Schedulers at that time, so he was unsure who was responsible. The DOC further stated that starting on 09/26/23, the new Scheduler was responsible for posting the Staffing Reports. When asked about the Staffing Reports that were missing CNA information or the entire shift information, the DOC stated they should have been completed in their entirety. The DOC also stated that the current Staffing Report should have been posted at the receptionist desk.
Review of the facility's Nurse Staffing Posting Information policy, revised 01/2023, included, The Nurse Staffing Sheet will be posted on a daily basis and will contain the following information: . Certified Nurse Aides, and, The facility will post the Nurse Staffing Sheet at the beginning of each shift. The information posted will be: . In a prominent place readily accessible to residents and visitors. Further review of the policy included, Nursing schedules and posting information will be maintained in the Human Resources Department for review for a minimum of 18 months or as required by State law, whichever is greater.
NJAC 8:39-41.2 (a)