PALACE REHABILITATION AND CARE CENTER, THE

315 WEST MILL ROAD, MAPLE SHADE, NJ 08052 (856) 779-1500
For profit - Individual 165 Beds THE ROSENBERG FAMILY Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
3/100
#331 of 344 in NJ
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The Palace Rehabilitation and Care Center has received a Trust Grade of F, indicating poor performance with significant concerns. They rank #331 out of 344 nursing homes in New Jersey, placing them in the bottom half of facilities statewide and #16 out of 17 in Burlington County, meaning there is only one local option that is better. While the facility is improving, reducing issues from 10 in 2024 to just 1 in 2025, it still has a concerning $189,443 in fines, which is higher than 95% of New Jersey facilities. Staffing is relatively strong with a 4 out of 5 star rating and a turnover rate of 33%, but there is less RN coverage than 80% of state facilities, which raises concerns about adequate supervision and care. Specific incidents have included a failure to maintain safe hot water temperatures that could lead to burns and inadequate fall management for high-risk residents, resulting in serious injuries. Overall, while there are some strengths in staffing, the facility has critical issues that families should carefully consider.

Trust Score
F
3/100
In New Jersey
#331/344
Bottom 4%
Safety Record
High Risk
Review needed
Inspections
Getting Better
10 → 1 violations
Staff Stability
○ Average
33% turnover. Near New Jersey's 48% average. Typical for the industry.
Penalties
✓ Good
$189,443 in fines. Lower than most New Jersey facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 20 minutes of Registered Nurse (RN) attention daily — below average for New Jersey. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
47 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 10 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (33%)

    15 points below New Jersey average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

1-Star Overall Rating

Below New Jersey average (3.2)

Significant quality concerns identified by CMS

Staff Turnover: 33%

13pts below New Jersey avg (46%)

Typical for the industry

Federal Fines: $189,443

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: THE ROSENBERG FAMILY

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 47 deficiencies on record

1 life-threatening 2 actual harm
Mar 2025 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint #: NJ 185087 Based on observation, interview, and review of pertinent documentation, it was determined that the facili...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint #: NJ 185087 Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to maintain hot water temperatures at a safe level to protect residents from third degree burns and serious injury on 1 of 3 nursing units (C-Wing). Hot water temperatures obtained on 3/29/25, in both residents' rooms and in the resident shower room on the C-Wing nursing unit, registered between 137.1 degrees Fahrenheit (F) and 138.4 degrees F. Interviews with the Regional Licensed Nursing Home Administrator (RLNHA) and the Maintenance Director (MD) revealed that hot water temperatures should be maintained between 95 and 110 degrees F to prevent residents from being burned. The RLNHA and the MD stated that the C-Wing nursing unit had a separate boiler that provided hot water to all those residents which included cognitively impaired residents. The facility's failure to ensure the residents were protected from excessive hot water temperatures posed the likelihood of serious harm and injury from third degree burns. This resulted in an Immediate Jeopardy (IJ) situation. The IJ began on 3/29/25 at 1:30 PM, when the survey team identified water temperatures on the C-Wing nursing unit in excess of 130 degrees F. The facility's Administration was notified of the IJ on 3/29/25 at 3:16 PM. The facility submitted an acceptable Removal Plan (RP) on 3/29/25. The surveyor verified the implementation of the RP during the continuation of the on-site survey on 3/31/25. The evidence was as follows: Reference: State Operation Manual; Guidance to Surveyors for Long Term Care Facilities; 483.25 (d)(1); Water Temperature - Water may reach hazardous temperatures in hand sinks, showers, tubs, and any other source or location where hot water is accessible to a resident. Burns related to hot water/liquids may also be due to spills and/or immersion. Many residents in long-term care facilities have conditions that may put them at increased risk for burns caused by scalding. These conditions include decreased skin thickness, decreased skin sensitivity, peripheral neuropathy, decreased agility (reduced reaction time), decreased cognition or dementia, decreased mobility, and decreased ability to communicate. Time and Temperature Relationship to Serious Burns Water Temperature and Time Required for Third degree Burn (Penetrate the entire thickness of the skin and permanently destroy tissue). Water temperature and time required for a third degree burn to occur: 148 F - 2 Seconds 140 F - 5 Seconds 133 F - 15 Seconds 127 F - 1 Minutes 124 F - 3 Minutes 120 F - 5 Minutes On 3/29/25 at 10:20 AM, the surveyor interviewed the Social Worker (SW), who stated that the facility had a fire yesterday (3/28/25) that started at approximately 10:30 AM, that affected the laundry room, A-wing's dining room, and Resident room [ROOM NUMBER]. The SW stated that utilities were shut off including the facility's boilers, but all utilities had been restored and the facility was fully functioning. On 3/29/25 at 11:25 AM, the surveyor interviewed the RLNHA, who stated that the facility had a fire yesterday, and the Fire Marshal (FM) and Local Health Department (LHD) cleared the facility so the residents returned to their room and the utilities were restored. The RLNHA confirmed that there was hot water throughout the building. On 3/29/25 at 12:15 PM, the surveyor conducted a telephone interview with the FM, who stated that the facility had an accidental fire to their outside laundry dryer vents. The FM reported that before he left the facility last night, he had checked the boiler and the facility had hot water. On 3/29/25 at 1:18 PM, the surveyor (Surveyor #1) and the Director of Dietary (DD), in the presence of Surveyor #2 and the RLNHA, calibrated two thin probed thermometers using an ice bath. The surveyor and DD checked the hot water temperatures throughout the kitchen. Then the surveyor asked the DD if the RLNHA could use his calibrated thermometer to check water temperatures throughout the building. The DD confirmed and provided the RLNHA with his thermometer. At that time, the surveyor asked the RLNHA at what temperature should the hot water be at, and the RLNHA stated between 95 and 110 degrees F to prevent burns. On 3/29/25 at 1:20 PM, Surveyor #1 and the RLNHA were both obtaining a water temperature from Resident room [ROOM NUMBER]'s sink, and halfway through obtaining the temperature, the RLNHA stopped. The surveyor obtained a water temperature of 105 degrees F, and the RLNHA acknowledged it as the temperature. The surveyor then instructed the RLNHA that moving forward, they wanted them to both obtain the water temperature, and the RLNHA stated that he would go with the temperature that the surveyor obtained because the surveyor was better at obtaining the water temperature. On 3/29/25 from 1:30 PM through 1:41 PM, the surveyors and the RLNHA obtained hot water temperatures on the C-Wing nursing unit and the following occurred: At 1:30 PM, Surveyor #1 obtained a water temperature of 138.3 degrees F from Resident room [ROOM NUMBER]'s sink. At that time, Surveyor #1 and the RLNHA felt the hot water and they both agreed the water was hot. The RLNHA stated it was scalding and confirmed a resident could get burned. At 1:31 PM, Resident #1 informed the surveyor that the hot water got really hot that they could make tea with it. Surveyor #1 asked if it would steep it, and Resident #1 confirmed yes. Surveyor #1 then asked how long this was occurring for, and Resident #1 stated they were not saying nothing. A review of Resident #1's most recent comprehensive Minimum Data Set (MDS), an assessment tool dated 1/30/25, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, which indicated a fully intact cognition. At 1:33 PM, the RLNHA informed the surveyors that he called the maintenance staff and instructed them to turn the boiler down. The RLNHA stated that the C-Wing nursing unit had a separate boiler from the other two nursing units. Surveyor #1 asked if any resident had ever been burned from the facility's hot water, and the RLNHA stated no. At 1:34 PM, Surveyor #1 obtained a water temperature of 137.1 degrees F from Resident room [ROOM NUMBER]'s sink. At that time, the RLNHA acknowledged the temperature, and he confirmed that the unit had cognitively impaired residents residing on it. At 1:35 PM, Surveyor #2 obtained a water temperature of 138.4 degrees F from Resident room [ROOM NUMBER]'s sink. At that time, the RLNHA acknowledged the temperature. At 1:37 PM, Surveyor #1 obtained a water temperature of 137.7 degrees F in the C-Wing Shower Room. The RLNHA acknowledged the temperature, and he confirmed that was the only shower room on the nursing unit. At 1:39 PM, Resident #2 informed the surveyor that they were able to make instant noodle soup using their sink. The surveyor asked if the water softened the noodles, and the resident confirmed yes. A review of Resident #2's most recent quarterly MDS dated [DATE], revealed that the resident had a BIMS score of 12 out of 15, which indicated a moderately impaired cognition. At 1:41 PM, Surveyor #2 obtained a water temperature of 138.4 degrees F from the sink at the Nurse's Station. The RLNHA acknowledged the temperature, and he stated that staff were instructed to turn the boiler down. On 3/29/25 at 1:42 PM, the surveyor interviewed the Certified Nursing Aide (CNA #1), who stated that the facility's water was usually not too hot, and she stated no residents had complained. On 3/29/25 at 1:44 PM, the surveyor interviewed the Maintenance Staff (MS #1), who stated that water temperatures were obtained daily throughout the facility by the MD. On 3/29/25 at 1:45 PM, the surveyors accompanied by MS #1 and the RLNHA observed C-Wing's boiler room. The surveyors observed the boiler system for C-Wing was a residential unit with no gauge to show the water temperature. The boiler had a dial that could be set to low, medium, or high. The dial was currently set to high. On 3/29/25 at 1:47 PM, the surveyor interviewed the Registered Nurse (RN #1), who stated that residents did not complain about the hot water. On 3/29/25 at 1:48 PM, the MD provided the surveyor with water temperature logs for February 2025 and March 2025. The logs had sustained water damage from the fire and the ink had bled in places. However, there were no markings in the boxes for the C-Wing water temperature from 3/18/25 through the present date, and there was no indication that any ink had bled through from water damage, the boxes were paper colored. The surveyor then showed the log to the RLNHA and asked if it looked like there was anything written in those boxes that might have bled, and the RLHNA responded, that is what my MD is saying. The log also did not specify where in C-Wing the water temperatures were obtained from. At that time, the RLNHA stated that the facility had been checking water temperatures in every resident room since last night on a separate log, and the surveyor requested a copy of it and the facility's water policy. On 3/29/25 at 1:55 PM, the surveyors observed the boiler room in A-Wing that contained all the facility's state inspection certificates. The MD stated one of those certificates was for C-Wing's boiler that was inspected on 10/10/24, but he was unsure which one. The MD stated that C-Wing's boiler was an eighty gallon tank that serviced only C-Wing. The MD stated that the maintenance staff checked water temperatures daily, and that none of his staff had adjusted the boiler to make the temperature hotter; the boiler maintained the same setting. The MD stated that the facility had never had high water temperatures. The surveyor informed the MD that both surveyors in the presence of the RLNHA obtained high water temperatures over 130 degrees F. The MD denied the findings. The surveyor asked what the temperature should be, and the MD stated between 95 and 110 degrees F. On 3/29/25 at 2:04 PM, the RLNHA stated that the facility did not have a water policy and the facility followed the regulations. At that time, the RLNHA provided the surveyor with a copy of the water temperature logs for all three nursing units from 3/28/25 at 8:00 PM, until 3/29/25 at 12:00 AM. The highest temperature recorded was 109 degrees F in Resident room [ROOM NUMBER]. On 3/29/25 at 2:15 PM, the SW provided the surveyor with a list of forty-eight residents who resided on C-Wing. Out of those residents, the SW indicated that twenty-two of the residents were cognitively impaired. At that time, the surveyor requested the RLNHA to ask the MD to meet the surveyors in C-Wing to obtain water temperatures. The RLNHA stated the MD was already there. On 3/29/25 at 2:17 PM, the surveyor, in the presence of the MD, obtained a water temperature of 122 degrees F from the C-Wing Shower Room. The MD did not want to use his thermometer in hand to obtain a temperature, and he stated that the surveyor's temperature was sufficient. The surveyor then obtained a water temperature of 121 degrees F from Resident room [ROOM NUMBER]'s sink. The MD stated that no one had touched the boiler yet to bring the temperature down, and he was waiting for us. The surveyor then questioned the RLNHA about informing the surveyors that the facility staff had lowered the boiler temperature when they first obtained high readings, and the RLNHA stated he thought they did. An Acceptable Removal plan was received on 3/29/25, which indicated the action the facility took to prevent serious harm from occurring or recurring. The facility implemented a corrective action plan to remediate the deficient practice including; on 3/29/25 at 3:30 PM, the MD lowered the hot water temperature on the boiler, water temperatures were obtained throughout every residents' room in the facility, the facility initiated water temperatures to be taken every two hours for three days, all residents on C-Wing were assessed for skin damage, the facility conducted a resident council meeting to discuss safe water temperatures with the residents, and the Director of Nursing/designee initiated a house-wide staff in-service on safe water temperatures, the process of taking water temperatures, and any staff not in-serviced would be prior to their next shift. During the verification of the Removal Plan on 3/31/25 at 11:10 AM, Resident #3 informed the surveyor that the water could be hotter now, and they understood why the temperature needed to be cooler. Resident #3 reported that they were able to (prior to the IJ) make hot chocolate or tea using the water from their sink, but now they could not since the temperature was lowered. The surveyor asked how long the resident had been able to make hot beverages using their sink water, and Resident #3 stated the whole time they resided in the facility. A review of Resident #3's most recent comprehensive MDS dated [DATE], revealed that the resident had a BIMS score of 12 out of 15, which indicated a moderately impaired cognition. The surveyor verified the implementation of the Removal Plan during the continuation of the on-site survey on 3/31/25. NJAC 8:39-31.7(h)
Oct 2024 10 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on interview, record review, and review of pertinent facility documents, it was determined that the facility failed to revise a resident's care plan with related goals and interventions each tim...

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Based on interview, record review, and review of pertinent facility documents, it was determined that the facility failed to revise a resident's care plan with related goals and interventions each time the resident violated the facility's smoking policy. This deficient practice was identified for 1 of 5 residents (Resident #72) reviewed for smoking and was evidenced by the following: Refer to F689 During the initial tour of the facility on 10/22/24 at 11:56 AM, the surveyor observed Resident #72 as he/she self-propelled in their wheelchair in the hallway. The resident's left upper extremity was flaccid (hung loosely) and the resident's left hand was edematous (swollen), without the use of a splint or sling to aid in supporting the affected extremity. A review of Resident #72's admission Record, an admission summary, revealed the resident had diagnoses that included, but were not limited to: tobacco use, nicotine dependence, unspecified, uncomplicated, hemiplegia (paralysis of one side of the body) and hemiparesis (another term for hemiplegia) following cerebral infarction (stroke) affecting unspecified side. A review of Resident #72's comprehensive Minimum Data Set (MDS), an assessments tool, dated 9/30/24, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 9 out of 15, which indicated that the resident's cognition was moderately impaired. Further review of the MDS, under section J1300, indicated the resident was identified with current tobacco use. A review of Resident #72's individualized comprehensive care plan (ICCP) revealed an entry that was dated 12/27/21, with a revision date of 10/11/24, that indicated the resident was a smoker and used tobacco frequently and was not compliant with the smoking facility rules and policies. The goal indicated that the resident would safely continue to smoke without any issues (date initiated was 3/17/22, with a revision dated of 10/14/24). The interventions included, but were not limited to: Discussed where the smoking areas in the facility were, review contract annually, smoking assessment as needed, and, on 10/15/24, a care plan revision revealed that the SW (Social Worker) re-reviewed the smoking contract with resident. A review of Resident #72's Comprehensive Smoking Assessment, dated 9/27/24, revealed the following: The resident had cognitive loss, a dexterity problem, used the right hand for smoking, had a history of CVA (cerebral vascular attack, also known as a stroke), neurological disorder or chronic illness with residual altered sensation, and altered reflexes. Further review of the assessment, under Section E. Safety, indicated that the resident did not require adaptive equipment such as smoking apron (protective shield used to protect the clothing) or a cigarette holder. The assessment specified that the resident's cigarettes and lighters were in safe keeping. On 10/24/24 at 11:48 AM, the surveyor observed Resident #72 as he/she self-propelled in their wheelchair. The resident stated that he/she smoked at 11 AM, 2 PM, 4 PM, and 6 PM daily. The resident stated that the staff held their cigarettes and lighter. The resident's clothing was intact with no evidence of burn holes. On 10/25/24 at 11:15 AM, the surveyor observed Resident #72 in the smoking area in his/her wheelchair. The resident wore a scarf around his/her neck as a make shift sling to support his/her left upper extremity over their hooded sweatshirt. Smoking Aide (SA) #1 provided the resident with a cigarette and lit it for the resident. At that time, the surveyor noted that Resident #72 had a Band Aid on his/her right thumb. The resident held a cigarette in his/hand and the ash was very long. As the resident passed by SA #1 in his/her wheelchair while smoking, the ash fell down into his/her scarf and the front of the resident's hoody. The resident quickly patted the area around their scarf and hoody. The surveyor observed that the resident had a burn hole on the lower right portion of their hooded sweatshirt. When questioned about the hole, the resident stated, The hole was already there. Resident #72 then proceeded to pass his/her lit cigarette to Resident #137 in front of SA #1, and Resident #137 used the cigarette as a light source to light his/her cigarette rather than having SA #1 light it with the facility lighter. When the surveyor asked SA #1 if it were permissible for residents to share their cigarettes to light one another's cigarettes, SA #1 proceeded to reprimand the residents. When the surveyor asked SA #1 if she were required to intervene and offer direction to Resident #72 to flick the ash off of their cigarette before it became too long and fell onto his/her clothing, and SA #1 stated, I think he/she needs an apron. The surveyor then observed Resident #72 who had smoked the cigarette all of the way down to the filter, and the resident rolled the tip of the cigarette between their fingers. When the surveyor asked the resident how he/she extinguished the cigarette and where the cigarette butt was, the resident reached into the cup holder on their wheelchair that held a carton of juice. The surveyor then noted that the resident had placed the cigarette butt on the ground. At that time, Smoke Aide (SA) #2 was present and had helped to search for the resident's cigarette butt. SA #2 reached into the back of the resident's wheel chair and pulled out a cigarette. SA #2 stated that Resident #72 had a name brand cigarette in the back pocket of their wheelchair. SA #2 explained that the facility made their own generic cigarettes and did not provide residents with brand name cigarettes. SA #2 further stated, The resident was suspended last week because they found cigarettes and a lighter in the back of [his/her] chair. SA #2 stated that the resident put the cigarette on the ground when it was supposed to have been put in an ashtray. SA #2 stated, No one should have a light, but us. SA #2 further stated, All [he/she] had to do was ask us for a light. SA #2 stated, a cigarette was a personal item and should not be shared due to germs, and it was still a fire at the end of the day. SA #2 further stated, We try to keep all hazards to a minimum. On 10/25/24 at 11:40 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #1 who stated that the Social Worker handled everything that had to do with smoking in the courtyard and informed staff when a smoking violation occurred. On 10/25/24 at 11:57 AM, the surveyor interviewed the Social Worker (SW) who stated that two weeks ago, Resident #72 was found with a cigarette and lighter in their possession coming outside to the courtyard and we immediately grabbed him/her and suspended the resident for two smoke breaks. She stated, I try to be lenient. The SW stated that the resident then tried to come after staff and was then suspended for one day. There was no documented evidence within the resident's electronic health record or ICCP that detailed the events described by the SW. On 10/25/24 at 1:39 PM, the surveyor requested all investigations related to Resident #72's smoking and was provided with a copy of an untitled document, dated 9/18/24, which indicated that it was Resident #72's first violation of Smoking and indicated that the resident's smoking privileges were suspended for one week. Further review of the document revealed that the resident's smoking privileges were stopped on 9/18/24 and resumed on 9/22/24. The document indicated that the resident refused to sign receipt. The facility also provided the surveyor with two smoking policies that were signed by the resident that were dated 4/19/23 and 5/3/24, and a notice that a Smoker's Meeting was held on 4/1/24. On 10/28/24 at 11:19 AM, the Regional Licensed Nursing Home Administrator (RLNHA) and the SW provided the surveyor with a timeline of events for Resident #72, dated 10/25/24. A review of the timeline revealed that the following: 1. On 7/6, Resident was observed placing a name brand cigarette in his/her pocket. The residents room was searched and nothing was found. 2. On 7/12, found with lighter in his/her socks. Denied event. 3. On 8/23, had cigarettes behind his/her wheelchair. 4. On 9/18/24, was observed grabbing cigarette from the table. Denied event. First violation. 5. 10/6, observed trying to get cigarette from the ashtray. Got into altercation with another resident in the courtyard. Denied incident. Second violation. 6. 10/25, observed by surveyor with cigarette in the back of his/her wheelchair. Denied incident. Third violation. There was no documented evidence that Resident #72's ICCP was updated when the resident demonstrated noncompliance with the facility smoking policy on 7/6, 7/12, 8/23, and 9/18/24. On 10/28/24 at 11:43 AM, the surveyor interviewed Registered Nurse (RN) #1 who stated that whoever found Resident #72 to be noncompliant with the facility smoking policy was responsible to update the resident's care plan. On 10/28/24 at 11:58 AM, the surveyor interviewed the MDS Coordinator (MDSC) who stated that it was a group effort at the facility to update resident care plans. The MDSC stated that the care plan should be updated however many times the resident had a violation in the smoking policy. On 10/28/24 at 1:47 PM, the surveyor interviewed the Regional Director of Nursing (RDON) in the presence of the survey team. The RDON stated that Resident #72's care plan was required to be updated after each smoking infraction. The RDON further stated that the care plan should clearly illustrate what staff needed to look for. On 10/29/24 at 9:39 AM, the surveyor interviewed the SW, in the presence of the survey team. The SW stated that the facility did not create an incident report for a resident harboring a lighter, just the smoking contract. The SW further stated that the care plan should have been updated after each occurrence. A review of the facility's Interdisciplinary Care Planning Protocol policy, undated, revealed the following: .Interdisciplinary Care Planning: Social Services provides overview of social history and needs Nursing provides overview of medical and nursing care regimes. Nursing provides input especially related to ADL (activities of daily living), skin, weights, and safety needs . .Problems established by the team with the resident/family input must be specific and individualized. NJAC 8:39-11.2 (e) 2
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and review of other pertinent documents, it was determined that the facility failed to provide adequate supervision during resident smoking sessions and...

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Based on observation, interview, record review, and review of other pertinent documents, it was determined that the facility failed to provide adequate supervision during resident smoking sessions and consistently follow and implement the facility smoking policy to ensure the safety of all residents at the facility for 2 of 5 residents (Resident #72 and Resident #137) reviewed for smoking. This deficient practice was evidenced by the following: During the initial tour of the facility on 10/22/24 at 11:56 AM, the surveyor observed Resident #72 as he/she self-propelled in their wheelchair in the hallway. The resident's left upper extremity was flaccid (hanging loosely) and the resident's left hand was edematous (swollen), without the use of a splint or sling to aid in supporting the affected extremity. A review of Resident #72's admission Record, an admission summary, revealed that the resident had diagnoses that included, but were not limited to: tobacco use, nicotine dependence, unspecified, uncomplicated, hemiplegia (paralysis of one side of the body) and hemiparesis (another term for hemiplegia) following cerebral infarction (stroke) affecting unspecified side. A review of Resident #72's comprehensive Minimum Data Set (MDS), an assessments tool, dated 9/30/24, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 9 out of 15, which indicated that the resident was moderately cognitively impaired. Further review of the MDS, under section J1300, indicated that the resident was identified with current tobacco use. A review of Resident #72's individualized comprehensive care plan entry, dated 12/27/21, with revision on 10/11/24, revealed the resident was a smoker and used tobacco frequently and was not compliant with the smoking facility rules and policies. The goal indicated that the resident would safely continue to smoke without any issues (date initiated was 3/17/22, with a revision dated of 10/14/24). The interventions included, but were not limited to: Discussed where the smoking areas in the facility were, review contract annually, smoking assessment as needed, and, on 10/15/24, a care plan revision revealed that SW (Social Worker) re-reviewed the smoking contract with resident. A review of Resident #72's Comprehensive Smoking Assessment, dated 9/27/24, revealed the following: The resident had cognitive loss, a dexterity problem, used the right hand for smoking, had a history of CVA (cerebral vascular attack, also known as stroke), neurological disorder or chronic illness with residual altered sensation, and altered reflexes. Further review of the assessment, under Section E. Safety, indicated that the resident did not require adaptive equipment such as smoking apron (protective shield used to protect the clothing) or a cigarette holder. The assessment specified that the resident's cigarettes and lighters were in safe keeping On 10/24/24 at 11:48 AM, the surveyor observed Resident #72 as he/she self-propelled in their wheelchair. The resident stated that he/she smoked at 11 AM, 2 PM, 4 PM and 6 PM daily. The resident stated that the staff held their cigarettes and lighter. The resident's clothing was intact with no evidence of burn holes. On 10/25/24 at 11:15 AM, the surveyor observed Resident #72 in the smoking area in his/her wheelchair. The resident wore a scarf around his/neck as a make shift sling to support his/her left upper extremity over their hooded sweatshirt. Smoking Aide (SA) #1 provided the resident with a cigarette and lit it for the resident. At that time, the surveyor interviewed Smoking Aide (SA) #1 who stated that she worked at the facility for one month. When the surveyor asked SA #1 to describe the process for the identification of residents who required smoking aprons, smoking holders, or smoking assistance she stated, They told me who smokes. She stated that the aides put smoke aprons on the residents and brought them down to smoke. When the surveyor asked SA #1 if she had a list of smokers with their level of smoking assistance identified to ensure compliance, and she stated there was no list. SA #1 stated that she knew who smoked which type of cigarettes. SA #1 further stated that the aides communicated any change in the resident's status. The surveyor pointed out to SA #1 that there were numerous cigarette butts on the ground in her direct vicinity. SA #1 stated, We have ashtrays. The residents know not to put their cigarettes out on the ground and we remind them. At that time, the surveyor noted that Resident #72 had a Band Aid on his/her right thumb. The resident held a cigarette in his/hand and the ash was very long. As the resident passed by SA #1 in his/her wheelchair while smoking, the ash fell down into his/her scarf and the front of the resident's hooded sweatshirt. The resident quickly patted the area around their scarf and the front of the hooded sweatshirt. The surveyor observed that the resident had a burn hole on the lower right portion of their hooded sweatshirt. When questioned about the hole, the resident stated, The hole was already there. Resident #72 then proceeded to pass his/her lit cigarette to Resident #137 in front of SA #1, and Resident #137 used the cigarette as a light source to light his/her cigarette rather than having SA #1 light it with the facility lighter, as required. When the surveyor asked SA #1 if it were permissible for residents to share their cigarettes to light one another's cigarettes, SA #1 proceeded to reprimand the residents. When the surveyor asked SA #1 if she were required to intervene and offer direction to Resident #72 to flick the ash off of their cigarette before it became to long and fell onto his/her clothing, and she stated, I think [he/she] needs an apron. The surveyor then observed the Resident #72 who had smoked the cigarette all of the way down to the filter, and the resident rolled the tip of the cigarette between their fingers. When the surveyor asked the resident how he extinguished the cigarette and where the cigarette butt was, the resident reached into the cup holder on their wheelchair that held a carton of juice. The surveyor then observed that the resident had placed the cigarette butt on the ground. At that time, Smoke Aide (SA) #2 was present and had helped to search for the resident's cigarette butt. SA #2 reached into the back of the resident's wheel chair and pulled out a cigarette. SA #2 stated that Resident #72 had put a name brand cigarette into the pocket of their wheelchair. SA #2 explained that the facility made their own generic cigarettes and did not provide brand name cigarettes. SA #2 stated, The resident was suspended last week because they found cigarettes and a lighter in the back of [his/her] chair. SA #2 stated that the resident put the cigarette on the ground when it was supposed to have been put in an ashtray. SA #2 stated, No one should have a light, but us. SA #2 further stated, All [he/she] had to do was ask us for a light. SA #2 stated, a cigarette was a personal item and should not be shared due to germs, and it was still a fire at the end of the day. SA #2 further stated, We try to keep all hazards to a minimum. On 10/25/24 at 11:40 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #1 who stated that the SW handled everything that had to do with smoking in the courtyard and informed staff when a smoking violation occurred. LPN/UM #1 stated that she did not recall any smoking infractions within the past couple of weeks on the nursing unit. LPN/UM #1 stated that the facility stored the resident's cigarettes and lighters. LPN/UM #1 stated that if burn holes were noted on the resident's clothes, they informed the SW and evaluated the resident. LPN/UM #1 stated that if a smoking re-evaluation was needed, they notified the SW immediately. On 10/25/24 at 11:44 AM, the surveyor interviewed Registered Nurse (RN) #1 who stated that Resident #72 was very argumentative outside during smoke break with the Smoke Aide. RN #1 stated that she did not see any burn holes in the resident's clothing. RN #1 further stated that the Smoke Aide was there because they needed to monitor the residents. RN #1 stated that residents were not permitted to keep their cigarettes or lighter on them for their safety. RN #1 stated that the Smoke Aides should watch to ensure that the cigarette ashes did not get too long. RN #1 stated that residents were not permitted to pass their cigarettes to one another to light their cigarettes because a disease may be transmitted and for the safety of the resident. At that time, RN #1 further stated that she did not know why Resident #72 had a Band Aid on his/her thumb, but she would investigate and get an order for a treatment to the affected area. RN #1 stated that the facility had a container to put cigarettes out, but sometimes the residents had behaviors and threw it away instead, but that they were not allowed to because it could cause a fire. RN #1 stated that Resident #72 could smoke on their right side but needed assistance to light their cigarette. On 10/25/24 at 11:57 AM, the surveyor interviewed the SW who stated that the Smoke Aides informed her that there was an issue with Resident #72 smoking and the resident was now suspended. The surveyor asked the SW to go out to the smoking area with the surveyor. The SW stated that when a resident was admitted , the SW was in charge of the smoking evaluation and supervision in the courtyard. The SW explained that the resident was given a cigarette and light and if there were signs of motor skill deficit, they got an apron and showed the resident how to dispose of the cigarette. The SW stated that they should put the cigarette butt in the receptacle, not on the ground for safety. The SW further stated that two weeks ago, Resident #72 was found with a cigarette and lighter in their possession coming outside to the courtyard and they immediately grabbed him/her and suspended the resident for two smoke breaks. The SW stated, I try to be lenient. The SW stated that the resident tried to come after staff and was then suspended for one day. There was no documented evidence within the resident's electronic health record (EHR) that detailed the events described by the SW. The SW further stated that residents should not light each other cigarettes for hygiene/infection reasons and the residents could get burned. The SW stated that the Smoke Aides should tell the resident to flick the ash and not allow it to get long because the ashes could be hot and the resident could get burned. The SW stated that the cigarette should be extinguished in the appropriate receptacle. The SW stated that the Smoke Aide should have paid attention and monitored what the residents were doing to avoid the resident putting the cigarette butt between their fingers and then placing the butt on the ground. The SW stated that the resident had a name brand cigarette in their possession and that needed to be investigated today, because sometimes visitors brought them in. The SW stated that the the aide should have notified them and made sure the resident was not burned when the ash fell on their clothes, because they needed to get an apron for that resident. The SW further stated, It will be addressed. Right now [he/she] is suspended. [He/she] will get an apron and take care of that. Residents having cigarettes is reported to me and we suspend smoking. At that time, the surveyor asked the Social Worker why there were so many cigarettes on the ground? The Social Worker stated, They should sweep before 9 AM and after lunch. I have not seen this many butts on the ground and it is a safety issue. The surveyor noted that there were cigarette butts mixed in with trash in the trash cans which included napkins, Styrofoam cups, plastic cups, and food items and the Social Worker stated that it was unsafe to have cigarette butts on the ground and in the trash cans with refuge. The Social Worker stated, It is a problem. It is a fire hazard. At that time, the surveyor asked the SW how Smoking Aide #1, who reportedly worked at the facility for one month, was expected to identify smokers and those residents who needed smoking aprons and the SW stated, We discussed who required an apron and any concerns. When the surveyor asked if there was a book that illustrated residents who needed aprons and those with identified safety concerns for the Smoking Aides to reference in the courtyard during smoking breaks, the SW stated, No, I notified everyone verbally. On 10/25/24 at 12:20 PM, the surveyor conducted a follow-up interview with Smoking Aide (SA) #1 who stated that she never saw residents put cigarette butts in the trash cans and was not sure when it happened. The surveyor showed SA #1 that there were multiple cigarette butts in the leaves that were on the ground and in every trash can on the courtyard. SA #1 stated, Sometimes they [the residents] get lazy and forget to throw it out. SA #1 stated that Resident #72, did it like that for attention, [he/she] did it anyway. SA #1 stated that she was supposed to redirect the resident when their ash became very long because it could fall on the resident's clothes and burn them. On 10/25/24 at 12:36 PM, the surveyor interviewed the Director of Nursing (DON), in the presence of the survey team. The DON stated that if an ash were to drop on the resident's clothing, the aide should go and assist the resident. The DON stated that residents should not light cigarettes off one another for safety reasons. The DON stated that the resident should not extinguish their cigarette with their fingers because the facility did not want them to burn themselves. The Regional Licensed Nursing Home Administrator (RLNHA) was present and stated that all cigarettes should be placed in the noncombustible trash can or an ashtray. The RLNHA stated that cigarette butts should not be placed on the ground or in the leaves. The RLNHA stated that the yard was cleaned right after every smoke session and could not explain why the yard had not appeared to have been swept after the 9 AM smoking break, prior to the 11 AM smoking observation, or immediately after the 11 AM smoking break. On 10/25/24 at 1:39 PM, the surveyor requested all investigations related to Resident #72's smoking and was provided with a copy of an untitled document, dated 9/18/24, which indicated that it was Resident #72's first violation of smoking and indicated that the resident's smoking privileges were suspended for one week. Further review of the document revealed that the resident's smoking privileges were stopped on 9/18/24 and resumed on 9/22/24. The document indicated that the resident refused to sign receipt. The facility also provided the surveyor with two signed smoking policies dated 4/19/23 and 5/3/24 that were signed by the resident, and a notice that a Smoker's Meeting was held on 4/1/24. On 10/28/24 at 10:42 AM, the surveyor reviewed a Nursing Progress Note in Resident #72's EHR, dated 10/25/24 at 2:54 PM, that was written by RN #1, which indicated that the resident's right thumb finger tips were noted with small dried cracked skin 0.5 (no unit of measurement used) x 0.2 x 0. Resident's right hand dry with a callus to the palm. The progress note further indicated the resident was non-compliant with proper wheelchair propulsion, refused a complete body assessment, a pain assessment was done and resident denied pain when asked, and a treatment to right thumb finger tips. On 10/28/24 at 1:47 PM, the surveyor interviewed the Regional Director of Nursing (RDON), in the presence of the survey team. The RDON stated that they had a smoking binder and it detailed who required a smoking apron and was kept out in the smoking area. The surveyor informed the RDON that it was confirmed that there was no smoking binder present at the time of the smoking observation on 10/25/24. The RLNHA stated that the SW ran the smoking program for 17 years and could speak to the fact that she did not voice prior resident infractions of Resident #72 having cigarettes and lighters in the building or any investigations related to such infractions. The surveyor asked why the two smoke aides who monitored a multitude of residents during the smoking observation failed to ensure that residents were properly monitored and cigarette butts were not placed in the ashtrays or proper receptacles and he stated, We have eighty three smokers, and they are non-compliant. On 10/28/24 at 9:39 AM, the surveyor conducted a follow-up interview with the SW, in the presence of the survey team. The SW stated that she was a little upset when originally interviewed by the surveyor, but that there was a smoking binder that was kept in a closet in the door of the copy room, and it is listed who needs smoking aprons and who has smoking suspensions. The Licensed Nursing Home Administrator (LNHA) stated that the binder was kept with the cigarettes and smoking supplies. The SW stated that SA #1 knew about the binder. The surveyor reiterated that both SA #1 and the SW stated when previously interviewed that there was no binder, and communications between the SA and the SW were conducted verbally. The SW then stated, I do not know what she [SA #1] was thinking. A review of the facility's Smoking policy,revised 5/24, revealed the following: .Appropriate receptacles must be used at all times. Residents are not permitted to use, have or store cigarettes, cigars, matches, or lighters without any exceptions. For the safety of all the residents smoke in groups a, b, c, and 4. Group 4 is a closely monitored group. Residents who have smoking contracts agree to the facility policy. Residents are not permitted to keep any smoking items. Visitors and family members are asked not to provide lighters, matches and cigarettes or to light cigarettes for any residents. Cigarettes should be provided to the smoke aide, social worker, or Nursing Supervisor for distribution as appropriate .Residents who do not adhere to the smoking contract will lose their smoking privileges. See schedule infractions a. First Offense-Loss of all smoking privileges for a week, followed by loss of independent status. b. Second Offense-Loss of all smoking privileges for 2 weeks, followed by loss of independent status. c. Third Offense-Loss of smoking privileges for a month, followed by loss of independent status. d. Fourth Offense-Loss of smoking privileges permanently. 30-day discharge. The following are reasons for smokers to get their smoking privileges suspended i. Noncompliance of facility rules and regulations related to smoking in non-designated areas. ii. Smoking in an area of the facility and its campus that is not a designated smoking area. iii. Providing or asking others for cigarettes and/or lighting materials. iv. Having in their possession any smoking paraphernalia . The surveyor reviewed SA #1's undated signed Job Description which revealed the following: .The responsibilities of the smoking aide are to ensure that all residents are safe while smoking. .Provide cigarettes for and light cigarettes for all residents. The Aide will assure that all residents when needed will wear appropriate smoking aprons. .You must maintain the area clean and organized. You must report an issues immediately. You will call Social Worker or call the nursing Supervisor a [sic.] soon as possible. .The smoking aide will maintain the courtyard area clean sweeping periodically, emptying the ashtrays. .Residents are only allowed one cigarette at a time. .You will ensure the Courtyard rules are followed. A review of an untitled document signed by SA #1 on 9/4/24, revealed the following: Pre-Smoke Break Preparation: 1. Verify Resident Eligibility: Confirm that each resident scheduled for the break is permitted to smoke. 2. Gather and Check Supplies: Ensure that you have the pre-rolled cigarettes, a lighter/matches, ashtrays, and any other needed supplies .Safety Checklist During the Smoke Break: .Maintain Supervision: Stay close to the residents and observe them throughout the smoke break. Be vigilant for signs of distress, such as coughing, shortness of breath, or unsteady hands. Please be on the lookout for residents who are violating any of the guidelines set forth in the resident's smoking contracts. Use of Smoking Materials: Light the cigarettes for the residents. Ensure that ashtrays are used for all ash disposal to prevent accidental fires .End of Smoke Break Procedures: 1. Extinguish and Dispose Properly: Make sure each cigarette is completely extinguished and disposed of safely in the designated ashtray or disposal area .Inspect Smoking Area: Do a final check of the smoking area to ensure no smoldering butts or ashes are left. NJAC 8:39-33.1(d), 27.1(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

Based on observation, interview, review of medical records and other facility documentation, it was determined that the facility failed to complete the dialysis communication book for a resident on di...

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Based on observation, interview, review of medical records and other facility documentation, it was determined that the facility failed to complete the dialysis communication book for a resident on dialysis (a treatment that replicates the kidney's function and cleans the waste from blood for individuals with kidney disease or kidney failure). This deficient practice was identified for 1 of 2 residents (Resident # 61) reviewed for dialysis and was evidenced by the following: On 10/23/24 at 9:14AM, the surveyor reviewed the medical records for Resident #61. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to: dependence on renal dialysis. A review of the resident's comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 8/23/24, included the resident had a Brief Interview for Mental Status (BIMS) score of 8 out of 15, which indicated that the resident's cognition was moderately impaired. A review of the resident's individual comprehensive care plan (ICCP) included a focus area, dated 8/17/224, that the resident received Dialysis treatment three times a week. Interventions included: the resident will have dialysis on the following days of the week: Tuesday, Thursday, Saturday. A Review of the Order Summary report (OSR), dated as of 10/25/24, included the following physician's orders (PO): A PO, dated 8/18/24, to check hemodialysis binder upon return from dialysis on Tuesdays, Thursdays, Saturdays, note any recommendations every shift for monitoring. A PO, dated 9/17/24, for dialysis treatment three (3) times a week on Tuesdays, Thursdays, and Saturdays. On 10/24/24 at 12:52 PM, the surveyor reviewed Resident # 61's Dialysis Communication Book which included Dialysis Communication Tool forms for the months of August, September, and October 2024 and revealed the following: On 8/20/24 the dialysis center did not complete their portion of the Dialysis Communication Tool. On 9/24/24 the dialysis center did not complete their portion of the Dialysis Communication Tool. On 10/12/24 the dialysis center did not complete their portion of the Dialysis Communication Tool. A review of the progress notes revealed the following nurses notes (NN): A NN, dated 8/20/24 at 10:37AM, which included that the resident returned form dialysis. A NN, dated 9/24/24 at 5:43AM, which included that the resident was out for dialysis. A NN, dated 10/12/24 at 4:55 AM, which included that the resident left for dialysis. A further review of the progress notes, from 8/17/24 through 10/25/24, did not include any documentation that the nurses contacted the dialysis center or obtained the post dialysis information for the following dates: 8/20/24, 9/24/24, and 10/12/24. On 10/25/24 at 9:19 AM, the surveyor observed Resident # 61 awake and alert lying in bed. Resident #61 stated that he/she goes to dialysis and sometimes has problems with the transportation. On 10/25/24 at 9:20 AM, the surveyor interviewed Registered Nurse (RN #2) who stated that the dialysis communication binder would be sent with the resident on dialysis days. The nurse would complete the top section of the form and the dialysis center would complete the bottom section. When the resident returned from dialysis, the nurse would check the communication binder and if the dialysis center did not complete their section, the nurse should call the dialysis center and obtain a report and document the information in the nurses' notes. RN #2 further stated that it was important that the communication tool was filled out completely because it is the facility's communication with dialysis. The dialysis center would communicate on the form if there were any new medications, medications that were administered at dialysis, or any recommendations for fluid restrictions. On 10/25/24 at 9:33 AM, the surveyor interviewed Licensed Practical Nurse/Unit Manager (LPN/UM) #2 who stated that nurses completed the top part of the communication tool form prior to going to dialysis, and the dialysis center would complete the bottom section after dialysis. If the dialysis center did not complete their section when the resident returned from dialysis, then the nurse should call the dialysis center and either fax the form to the center for completion or obtain a report and document the information on the form or in the nurses' notes. On 10/28/24 at 10:05 AM, the surveyor interviewed the Director of Nursing (DON) who stated that if the dialysis center did not complete their section of the communication tool form, the nurse would call the dialysis center and either obtain a report via the phone or fax the form to the center to be completed and faxed back to the facility. The DON stated that it was important that the communication tool form was completed by the dialysis center post dialysis so that the nurses knew what medications were given at dialysis, the pre and post weight of the resident, and if there were any new recommendations or orders. A review of the facility's Dialysis Management (Hemodialysis) policy, undated, included to complete the Dialysis Communication Tool before and after dialysis and following up on any special instructions from the dialysis center. NJAC 8:39-27.1(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to administer medication in accordance with the physician's orders. This defi...

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Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to administer medication in accordance with the physician's orders. This deficient practice was identified for 1 of 7 residents (Resident #110) reviewed for unnecessary medications and was evidenced by the following: According to the admission Record, an admission summary, Resident #110 had diagnoses including, but not limited to: paroxysmal atrial fibrillation (an irregular, often heart rate that commonly causes poor blood flow.) A review of the Physician's Orders (PO) revealed a physician's order dated 5/27/24 for Cardizem oral tablet 120 milligram give one tablet by mouth three times a day for atrial fibrillation related to paroxysmal atrial fibrillation, hold for systolic blood pressure less than 130, to be crushed into pudding or applesauce. A review of the June 2024 and July of 2024 Medication Administration Record (MAR) revealed the referenced medication was administered by nursing staff when the resident's systolic blood pressure (SBP) [the first number in your blood pressure reading] was below 130 mm HG (a unit of measurement used to record blood pressure) on the following dates: On 6/1/24 at 1:00 PM with a SBP of 122 mm/HG On 6/3/24 at 1:00 PM with a SBP of 119 mm/HG On 6/17/24 at 5:00 PM with a SBP of 120 mm/HG On 6/18/24 at 5:00 PM with a SBP of 105 mm/HG On 6/23/24 at 9:00 AM with a SBP of 126 mm/HG On 6/23/24 at 5:00 PM with a SBP of 118 mm/HG On 6/27/24 at 1:00 PM with a SBP of 115 mm/HG On 6/28/24 at 1:00 PM with a SBP of 96 mm/HG On 7/1/24 at 1:00 PM with a SBP of 124 mm/HG A review of the pharmacy consultant recommendation, dated 5/28/24 and signed by nursing on 6/21/24, revealed, medication error (s) noted. Cardizem is not always held as required by the physicians hold order. After the pharmacy recommendation, nursing staff continued to administer Cardizem to Resident #110 Cardizem outside of the SBP parameters ordered by the physician. On 10/29/24 at 9:39 AM, the surveyor interviewed the Director of Nursing (DON) who stated that the pharmacy recommendations were given to the unit manager and then the provider would be made aware for changes to be made according to the pharmacy recommendation. During the same interview, Regional Director of Nursing (RDON) #2 stated the directions on the medication order should be followed and the nurse should notify the physician if they need to. A review of the facility's Administering Medications policy, reviewed 5/18/24, revealed Medications shall be administered in a safe and timely manner, and as prescribed, and, must be administered in accordance with the physician orders, including any required time frame. NJAC 8:39-29.2(d)
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

COMPLAINT#: NJ172102 Based on observations, interviews, medical records review, and review of other pertinent facility documentation, it was determined that the failed to maintain an accurate and comp...

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COMPLAINT#: NJ172102 Based on observations, interviews, medical records review, and review of other pertinent facility documentation, it was determined that the failed to maintain an accurate and complete medical record in accordance with acceptable standards and practice. This deficient practice was identified for 2 of 7 residents (Resident #58 and Resident #365) reviewed for unneccessary medications and was evidenced by the following: 1.) On 10/22/24 at 12:14 PM, the surveyor interviewed Resident #58 who reported that pain medications were always available when requested by the resident. The resident further stated that there was never a time when he/she did not receive pain medication when the resident asked for it. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to: borderline personality disorder, dorsalgia (a sensation of unpleasant feeling indicating potential or actual damage to some body structure felt in the back), and osteoarthritis (a degenerative disease that worsens over time, often resulting in chronic pain). A review of the quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 07/19/24, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 12 out of 15, which indicated that the resident's cognition was moderately impaired. A review of the resident's electronic medical record (EMR) revealed that the resident had the following physician's orders: -Percocet Oral Tablet 5-325 MG (Oxycodone w/ Acetaminophen) Give 1 tablet by mouth every 4 hours as needed for Pain (4-6) For moderate pain 4-6 on pain scale/ MD aware of drug side effects/ drug interactions. -Start Date: 12/12/23 -End Date: 6/16/24 -Percocet Oral Tablet 5-325 MG (Oxycodone w/ Acetaminophen) Give 2 tablet by mouth every 4 hours as needed for Pain (7-10) For severe pain 7-10 on pain scale/ MD made aware of side effect and dosage -Start Date: 12/12/23 -End Date: 02/21/24 The surveyor requested Individual Patient's Controlled Record for January 2024 & February 2024. The sheet for 1/1/24 - 1/12/24 was not provided to the surveyor. The surveyor reviewed the resident's Individual Patient's Controlled Drug Record for February 2024 which revealed the following: A sheet with the date range of 1/23/224 - 2/5/24: 2/1/24: 2 Percocet tablets were signed out at 4 PM, 8 PM 2/2/24: 2 Percocet tablets were signed out at 3 PM 2/3/24: 2 Percocet tablets were signed out at 7 AM, 12 PM, 4 PM, 8 PM 2/4/24: 2 Percocet tablets were signed out at 8 PM 2/5/24: 2 Percocet tablets were signed out at 4 PM, 8 PM An additional sheet with the date range of 2/4/24 - 2/23/24: 2/4/24: 2 Percocet tablets were signed out at 8 PM 2/5/24: 2 Percocet tablets were signed out at 12 AM 2/6/24: 2 Percocet tablets were signed out at 4 PM, 8 PM 2/7/24: 2 Percocet tablets were signed out at 12:30 AM, 4 PM, 11 PM 2/13/24: 2 Percocet tablets were signed out at 12:30 PM 2/14/24: 2 Percocet tablets were signed out at 9 AM 2/15/24: 2 Percocet tablets were signed out at 8 PM 2/16/24: 2 Percocet tablets were signed out at 9 AM, 8 PM 2/17/24: 2 Percocet tablets were signed out at 5 PM 2/18/24: 2 Percocet tablets were signed out at 11 AM, 5 PM 2/19/24: 1 Percocet tablet was signed out at 8 AM 2/19/24: 2 Percocet tablets were signed out at 5 PM 2/20/24: 2 Percocet tablets were signed out at 4 PM A review of the Medication Administration Record (MAR) for February 2024 revealed the resident was prescribed: Percocet Oral Tablet 5-325 MG (Oxycodone w/Acetaminophen) Give 1 tablet by mouth every 4 hours as needed for Pain (4-6) For moderate pain 4-6 on pain scale/ MD aware of drug side effects/ drug interactions -Order Date- 12/12/2023 -D/C Date- 06/16/2024 Percocet Oral Tablet 5-325 MG (Oxycodone w/ Acetaminophen) Give 2 tablet by mouth every 4 hours as needed for Pain (7-10) For severe pain 7-10 on pain scale/ MD made aware of side effect and dosage -Order Date- 12/12/2023 -D/C Date- 02/21/2024 The surveyor further reviewed the February 2024 MAR for the corresponding dates which revealed the following: 2/1/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/2/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/3/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 7 AM, 12 PM, 4 PM, 8 PM. 2/4/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 8 PM 2/5/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/6/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/7/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/13/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/14/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/15/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 8 PM. 2/16/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 9 AM, 8 PM 2/17/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 5 PM. 2/18/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/19/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered. 2/20/24: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 4 PM A review of the progress notes for the above corresponding dates did not include any additional documentation regarding Percocet administration for the aforementioned dates and times. 2.) Resident #365 was not at the facility on the day of the survey. A closed record review was completed. According to the admission Record, an admission summary, the resident had diagnoses which included, but were not limited to: opioid dependence, spinal stenosis (the narrowing of one or more spaces within your spinal canal), and fracture of the right tibia. A review of the comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 11/13/23, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated that the resident's cognition was intact. A review of the electronic medical record (EMR) revealed the resident had the following physician's orders: -Oxycodone HCl Oral Tablet 20 MG (Oxycodone HCl) Give 20 mg by mouth every 4 hours as needed for (severe pain 8-10) -Start Date: 11/13/23 -End Date: 12/26/23 The surveyor requested Individual Patient's Controlled Record for December 2023. The sheet for 12/13/24 - 12/24/23 was not provided to the surveyor. The surveyor reviewed the resident's Individual Patient's Controlled Drug Record for December 2023 which revealed the following: A sheet with the date range of 11/23/23 - 12/3/23: 12/1/23: 1 Oxycodone 20 mg signed out at 1:45 AM 12/2/23: 1 Oxycodone 20 mg signed out at 12 AM An additional sheet with the date range of 12/4/23 - 12/12/23: 12/11/23: 1 Oxycodone 20 mg signed out at 2:46 PM A review of the Medication Administration Record (MAR) for December 2023 revealed that the resident was prescribed: Oxycodone HCl Oral Tablet 20 MG (Oxycodone HCl) Give 20 mg by mouth every 4 hours as needed for (severe pain 8-10) -Order Date- 11/13/2023 -D/C Date- 12/26/2023 A further review of the December 2023 MAR for the corresponding dates revealed the following: 12/1/23: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 1:45 AM 12/2/23: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 12 AM. 12/11/23: No pain level recorded, no pain evaluation, no signature noting that medication was administered at 2:46 PM. A review of the progress notes for the above corresponding dates did not include any additional documentation regarding Oxycodone administration. On 10/25/24 at 2:19 PM, the surveyor interviewed the Director of Nursing (DON) and the Regional Licensed Nursing Home Administrator (RLNHA) who stated that the facility policy on keeping medical records was to follow the regulation. The Regional Administrator further added that this included resident's narcotic sheets and he stated again that records were to be maintained for as long as the regulation required. On 10/28/24 at 2:54 PM, the surveyor interviewed Regional Director of Nursing (RDON) #2 who stated that the Individual Patient's Controlled Record for Resident #58 & Resident #365 could not be located. NJAC 8:39-27.1(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observations, interviews, record review, and review of facility documents, it was determined that the facility failed to maintain proper infection control practices for donning (putting on) a...

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Based on observations, interviews, record review, and review of facility documents, it was determined that the facility failed to maintain proper infection control practices for donning (putting on) appropriate Personal Protective Equipment (PPE) prior to providing care to a resident who was on Enhanced Barrier Precautions (EBP) for 1 of 1 resident (Resident #138) reviewed for pressure ulcers. This deficient practice was evidenced by the following: On 10/24/24 at 10:26 AM, the surveyor reviewed the electronic medical record for Resident #138. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, but were not limited to: pressure-induced deep tissue damage of right ankle and pressure-induced ulcer of left heel unstageable. A review of the comprehensive Minimum Data Set (MDS), an assessment tool, dated 9/18/24, included the resident had a Brief Interview for Mental Status (BIMS) score of 9 out of 15, which indicated the resident's cognition was moderately impaired. Further review of the MDS revealed the resident had multiple pressure ulcers that were not present upon the resident's admission to the facility. A review of the individualized comprehensive care plan (ICCP) included a focus area, initiated 08/19/24, that the resident was on EBP during high contact resident care activities related to skin alterations. Interventions included that staff must wear a gown and gloves during wound care and that staff should don PPE before care. A review of the Order Summary Report (OSR), dated as of 10/25/24, included the following physician's orders (PO): A PO, dated 08/19/24, for Enhanced Barrier Precautions (EBP) adherence during high contact resident care activities. Must wear gown and gloves during: . wound care. DON/DOFF and cleanse hands before and after care. On 10/24/24 at 12:14 PM, the surveyor observed Resident #138's doorway which revealed a small pink flower next to the resident's name. There was no other indication that the resident was on EBP and there was no PPE supply bin outside the resident's room. On 10/25/24 at 11:07 AM, the surveyor observed a wound care treatment performed by Registered Nurse (RN#2). RN#2 reviewed the treatment order, washed her hands, gathered the treatment supplies, and entered Resident #138's room without donning PPE. The RN then donned gloves, removed the old wound dressing from the resident's left heel, removed her gloves, washed her hands, donned new gloves, and applied the treatment to the resident's left heel. The RN did not don a gown when she performed the wound care treatment. On 10/25/24 at 11:46 AM, immediately after the wound treatment observation, the surveyor interviewed RN #2 who stated residents with wounds were on EBP and that staff must wear PPE which consisted of a gown and gloves when providing wound care. The RN further stated the flower next to the resident's name at the doorway indicated the resident was on EBP, but that Resident #138 should have had a PPE supply bin outside of the room, which was why the RN did not remember to don PPE prior to entering the room. The RN explained that it was important to wear the correct PPE for residents on EBP to protect the resident and staff from any pathogens. On 10/25/24 at 11:39 AM, the surveyor interviewed the Director of Nursing (DON) who stated that residents with wounds were on EBP and that staff must wear PPE which consisted of a gown and gloves when providing wound care. The DON further stated that a flower next to the resident's name at the doorway indicated the resident was on EBP and that there should be a PPE supply bin outside the resident's room. The DON explained that PPE should be donned at the door prior to entering the room to protect the resident. At that time, the surveyor informed the DON of the wound care treatment performed by RN #2 and the DON confirmed that RN #2 should have worn a gown during the wound care treatment. A review of the facility's Enhanced Barrier Precautions (EBP) policy, dated 4/1/24, included, EBP are used in conjunction with standard precautions and expand the use of PPE to donning of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs [multi-drug resistant organisms] to staff hands and clothing. NJAC 8:39-19.4(a); 27.1(a)
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected multiple residents

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected multiple residents

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to a.) store food in a manner to prevent food-borne illness, b.) maintain the ki...

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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to a.) store food in a manner to prevent food-borne illness, b.) maintain the kitchen equipment in a sanitary manner to prevent contamination from foreign substances and potential for the development a food borne illness, and c.) label all food items in the refrigerator. This deficient practice was identified in the facility kitchen and in 1 of 1 nursing unit pantry and was evidenced by the following: On 10/22/24 at 9:39 AM, the surveyor, accompanied by the Food Service Director (FSD), observed the following in the kitchen: 1.) In the refrigerator identified as the walk-in cooler, a cluster of bok choy and lemongrass was noted on the shelf. Both items were dated 10/9/24. At that time, the surveyor interviewed the FSD who stated that he was unsure of when the items needed to be discarded. 2.) In the food preparation area, a heavy duty commercial blender base was observed with hardened food stain and a moderate amount of discoloration. At that time, the surveyor interviewed the FSD who stated that the blender should be clean. He further stated that the facility planned on purchasing a new blender. 3.) When the surveyor opened the pellet heater (used to warm pellets - a plate-like device used to keep foods hot) door, the interior sides and multiple pellets were noted with small food particles and a moderate amount of thick brownish sticky-like residue. At that time, the surveyor interviewed the FSD who stated that the pellets were last used for breakfast (10/22/24). When asked if the pellets had been cleaned, the FSD stated, not yet, they are going to do that right now. When asked the process for when the pellets were returned to the kitchen, the FSD explained the pellets went to the dish room, were cleaned, allowed to be air dried, and then they were returned to the pellet heaters to get ready for the next meal. 4.) The surveyor requested to see the dish washer temperature and chlorine log. The FSD provided the surveyor with the log which revealed the Dish Machine Ware Washing- Low Temperature log for the month of October was incomplete; the lines to record the temperature and chlorine level for October 20th, 21st, and 22nd were blank for breakfast, lunch, and dinner. At that time, during an interview, Dietary Aide (DA) #1 stated the temperature and chlorine levels were tested before and after he started the wash. I make sure the machine is working right. When asked if the temperature and chlorine levels were checked today (10/22/24), DA#1 replied, Yes. He further stated that the results were not documented in the log. At that time, the FSD stated that the temperature and chlorine levels on 10/20, 10/21, and 10/22 should have been completed and documented in the log. On 10/24/24 at 10:29 AM, the surveyor, accompanied by the FSD, observed the following in the food storage supply area located in the basement: 5.) There were two (2) boxes containing multi packages of barley from two (2) different manufacturers. The packages in Box #1 had a best by date of 10/18/23. The surveyor observed bugs crawling inside the packages. Box #2 did not have an expiration date on the individual packages or on the outside of the box. On the same shelf, there was also a box containing multiple packages of green split peas with the expiration date of 9/22/24. At that time, the surveyor interviewed the FSD who confirmed the surveyor's findings and discarded the expired barley and green split peas. The FDS stated that he was responsible for ensuring that there were no expired foods on the shelf. The FSD further stated, everything should be labeled with a receive date and discarded after six (6) months. On 10/28/24 at 12:14 PM during an interview with the surveyor, the Licensed Nursing Home Administrator (LNHA) stated that the pellets should be cleaned after every meal. When asked how often the dish machine solution should be tested, the LNHA stated, they do it every day. He further stated that the dish machine log should be completed and, I constantly audit the logs to make sure they fill them in. On 10/29/24 at 9:03 AM, the surveyor, accompanied by Certified Nursing Aide (CNA) #1, observed the following unlabeled food items in the refrigerator/freezer designated for resident food in the B Wing pantry: 6.) In the refrigerator: -Plastic container with soup -Two (2) cups of juice -A can of soda -Bottle of strawberry banana juice -Potato chips 7.) In the freezer: -An insulated travel cup -Ice cream At that time, CNA #1 stated that all of the items in the refrigerator belonged to the residents. She further stated that staff members brought items from other units and placed them in the refrigerator and CNA #1 does not know what food belongs to each resident. She also stated that each food item should be labeled accordingly. On 10/29/24 at 9:18 AM, Regional Director of Nursing (RDON) #2 confirmed the surveyor's findings. She stated that all items in the refrigerator should have been labeled with the resident's name and the use by date. Review of the facility's Subject: Labeling and Dating Procedure Implemented in the Dietary Department policy, undated, revealed the following: 1. Food items, as appropriate will be labeled and dated by dietary staff using the facility labeling system, and the food service director/designee will oversee labeling and dating. 2. All perishable products will be dated using the date of production. The dated product will be used up to and including the 3rd day from the date of production unless otherwise marked. All products after this date will be discarded. 3. Perishable foods are checked for spoilage by the FSD/designee. 4. Dated products are checked for expiration by the FSD/designee. Review of the facility's Dish Machine policy, reviewed/revised 6/21/24, revealed, The kitchen will wash, rinse and sanitize after each meal service. Procedure: Staff will scrape waste off dishes and trays into food waste container. Rinse dishes thoroughly into scrap sink. Remove all dishes and inspect for cleanliness and dryness . Dishwasher staff will monitor and record dish machine temperatures to assure compliance for wash and rinse cycles. Low Temp Machine (Wash 120 degrees F, rinse no higher than 150 degrees F) Must use chlorine test strip prior to and during use and must read 50-200 PPM. FSD or designee will monitor temp. log and PPM readings prior to each usage for compliance. NJAC 8:39-17.2(g)
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected most or all residents

Complaint #: NJ175570 Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure a safe and sanitary physical environment in the ...

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Complaint #: NJ175570 Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure a safe and sanitary physical environment in the central supply room. This deficient practice has the potential to affect 3 of 3 nursing units and was evidenced by the following: On 10/23/24 at 12:25 PM, the surveyor conducted a tour of the facility's basement, in the presence of the facility's Regional Licensed Nursing Home Adminstrator (RLNHA) and the staff member in charge of Central Supply. At that time, the surveyor entered the Central Supply room and observed, adhered on the wall board ceiling to the right of the doorway near the pipes, a black substance approximately 24 inches in length. On 10/23/24 at 1:00 PM, the surveyor revisited the Central Supply room and observed the RLNHA and the Maintenance Assistant (MA) present in the room. The MA had a pitcher of white paint with a brush and was applying the white paint over the black substance on the ceiling. At that time, the surveyor interviewed the RLNHA who stated, it was dirt on the ceiling. On 10/23/24 at 1:10 PM, the surveyor interviewed the staff member in charge of Central Supply who stated she was unaware of the black substance that was observed on the ceiling. She further stated the prior staff had resigned and she was covering. On 10/23/24 at 1:15 PM, the surveyor interviewed the Maintenance Director who stated that he was unaware that there was a black substance on the ceiling in the Central supply room. On 10/28/24 at 1:34 PM, the RLNHA, in the presence of the LNHA, Director of Nursing (DON), Regional DON (RDON) #1, RDON#2 and the survey team, stated that it was scud and dirt on the ceiling and it came right off. He further stated that the ceiling was cleaned and then painted over after surveyor inquiry. The facility was unable to provide a policy related to maintaining a safe and sanitary physical environment. The RLNHA stated they followed their Infection Control policy. NJAC 8:39-31.2(e)
Jun 2023 23 deficiencies 2 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation it was determined the facility failed to: ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation it was determined the facility failed to: a.) ensure the facility policy for Falls Management was followed to appropriately assess a resident and determine the causal factor of a fall and implement appropriate interventions to prevent recurrent falls for a cognitively impaired resident (Resident #23), who was identified as a high fall risk, required extensive assistance with bed mobility, and had a history of falls with injury which included an unwitnessed fall on 02/15/23 at 18:40 (6:40 PM), resulting in pain, required transfer to emergency room on [DATE], with a diagnosis of an acute comminuted (a broken bone that is broken in at least two places) mildly displaced (a gap between the broken bones) fracture of the left humeral head (left shoulder and socket). A subsequent unwitnessed fall occurred on 05/21/23 and required 911 transport to the emergency room, and resulted in a laceration to the forehead measuring 6 centimeters (cm) x 5 cm and a mild frontal scalp swelling per a computerized tomography (CT) scan, b.) ensure a complete Head to Toe Assessment was completed as required by a Registered Nurse prior to transferring Resident #23 to the bed, when reportedly Resident #23 was found on the floor on 05/21/23 at 6:00 AM, c.) provide adequate supervision to prevent recurrent falls, and d.) ensure that existing interventions to prevent falls were consistently implemented. This deficient practice occurred for 1 of 3 residents, Resident #23, reviewed for falls with injury and was evidenced by the following: On 05/22/23 at 10:40 AM, the surveyor observed Resident #23, positioned on the right side, in a bed that was against the wall and the resident was facing the wall. The surveyor observed a pad on the floor next to the bed. Resident #23 was unable to maintain a conversation with the surveyor and the resident also had a blanket covering the head. On 05/24/23 at 8:16 AM, the surveyor observed Resident #23 in bed, and was again positioned in the same manner as observed by the surveyor two days prior. At that time, the Certified Nursing Assistant (CNA) was inside the room and attempted to assist Resident #23 with the breakfast meal. The CNA stated to the surveyor that Resident #23 had a poor appetite and exited the room shortly after the surveyor entered. On 05/24/23 at 10:25 AM, (two hours later) Resident #23 was observed still in bed and was in the same position facing the wall. The B-Wing Activities of Daily Living (ADLs) worksheet (a document that direct care staff documented the resident care that was provided), could not be located by the staff to verify any documented care that had been provided to Resident #23 regarding position change or being repositioned. On 05/24/23 at 1:05 PM, the surveyor returned to the room and observed Resident #23 in bed, on his/her back with head elevated. At that time, the surveyor observed a large, black and blue in color hematoma (collection of blood) on Resident #23's right forehead. A Licensed Practical Nurse (LPN), who later identified herself as the Infection Preventionist (LPN IP) was in the room and assisted Resident #23 with the lunch meal. Upon surveyor inquiry regarding the observed injury on Resident #23's forehead, the LPN IP stated that the injury was from a fall the resident sustained and she would not elaborate further on the observed injury. On 05/24/23 at 1:25 PM, the surveyor reviewed Resident #23's electronic medical record and could not locate any documentation regarding the observed injury that the LPN IP confirmed Resident #23 sustained during a fall at the facility. According to the admission Face Sheet, Resident #23 was admitted to the facility with diagnoses which included but were not limited to; unspecified Dementia, acute kidney failure, blindness left eye, and acquired absence of right leg above the knee. A review of the Significant Change Minimum Data Set (MDS), an assessment tool used by the facility to prioritize care dated 02/28/23, revealed that Resident #23 was severely cognitive impaired. Resident #23 scored 6/15 on the Brief Interview for Mental Status (BIMS). Section G of the MDS, which referred to activities of daily living (ADLs), revealed that Resident #23 was totally dependent on staff for care and required an extensive assistance of two-person physical assist for transfer, and one-person physical assist for care. A review of the progress notes did not contain documentation regarding the fall that the LPN IP stated occurred on 05/21/23 for Resident #23, however a fall that occurred on 02/15/23 was documented. The following entry dated 02/15/2023 timed 19:42:31 [7:42 PM], Note Text: Notified by aide that resident was on the floor. I found resident laying on the floor on the right side. I observed no head injuries and resident said [his/her] head was fine. Resident expressed that [his/her] left arm was hurting, and [he/she] was in pain. Called MD to make aware. Called for X-ray of left arm. Neuro checks in progress. Made supervisor aware. Will continue to monitor resident throughout the shift. VS [vital signs] 95/51 [blood pressure] 74 [pulse] 97.3 [temperature] 95% [oxygen saturation] 17 [respirations]. Another entry dated 02/16/23 revealed the following: Resident had increased in pain, MD was notified and [Resident #23] was sent out to the hospital. CT scan cervical spine, CT head without contrast, X-ray left humerus and X-ray left shoulder done. Resident found to have acute fracture through the left humerus surgical neck extending into the greater tuberosity, without significant displacement. Small glenohumeral hemorrhagic effusion. The surveryor reviewed the current Comprehensive Care Plan (CP) initiated 09/22/20, last revised 05/25/23 (revised four days after the fall that occurred on 05/21/23) which included 17 pages and had a Focus for ADL and functional mobility deficit related to: decreased strength, balance, endurance and coordination. I require extensive assistance/Total Dependence with ADLs, transfers, functional mobility and safety awareness. The Goal for this Focus was for Resident #23 to improve ADL and functional mobility level by next review. Initiated 09/22/20, and Revised 05/25/23, with a Target Date of 08/14/23, The CP interventions included: Converse during care, Ensure that all assistive devices are in place, and Introduce yourself and explain all care. Date Initiated: 10/15/21, Date Revised: 05/25/23. Resident #23 also had a CP Focus for At Risk for falls due to Impaired balance/poor coordination, Date Initiated: 02/13/21. The Goal was Minimize risk for falls through next review, Date Initiated: 02/13/21. The following interventions were documented: Provide assistance to transfer and ambulate as needed. Initiated 02/13/23. Reinforce the need to call/ring for assistance. Initiated 02/13/23. Reinforce wheelchair safety as needed such as locking brakes. Initiated 02/13/23. Therapy evaluation and treatment as ordered. Initiated 02/13/23. On 02/15/23 Resident #23 was found lying on the floor in his/her room. The following interventions were added to the care plan: Assess for pain and medicate if needed. Initiated 02/15/23 Assessment Completed, Date Initiated 02/15/23. Continue at risk for fall intervention, Date Initiated 02/15/23. Monitor range of motion every shift x 72 hours, Date initiated 02/15/23. Neuro check x 72 hours, Date initiated 02/15/23 Notify MD [Medical Doctor] of the incident and for any significant change, Date initiated 02/15/23. Epic evaluation of meds[medications], Date initiated 02/16/23. Floor mat at bedside, Date initiated 02/16/23. Sent to Hospital for evaluation of pain. Initiated 02/16/23. Sling to shoulder. Initiated 02/17/23. Orthopedic appt [appointment] scheduled, Date Initiated 02/20/23. Pain management adjustment, Date Initiated 02/20/23. A review of the Fall Risk assessment dated [DATE], 13:30 [1:30 PM] revealed that Resident #23 was assessed as a High Fall Risk, Resident #23 received a score of 37 indicative of a high fall risk. On 05/24/23 at 11:00 AM, the surveyor requested all investigations for Resident #23. On 05/24/23 at 12:10 PM, the surveyor, again reviewed the electronic medical record. There was no documentation regarding the fall that occurred on 05/21/23. On 05/24/23 at 1:30 PM, the surveyor reviewed the CP for Resident #23. There was no revision made to the CP, including additional interventions added, after Resident #23 sustained a fall on 05/21/23. On 05/25/23 at 8:30 AM, the surveyor went to B-Wing and observed that Resident #23 was no longer in the room. The bed was stripped, and the mattress had been deflated. On 05/25/23 at 9:10 AM, the LPN assigned to the B-Wing, informed the surveyor that Resident #23 was transferred on 05/24/23 to another facility that was owned by the same company. The LPN could not offer any details as to why Resident #23 was transferred the prior evening. On 05/25/23 at 9:49 AM, the surveyor reviewed the electronic progress notes. There was no documentation in the medical record regarding Resident #23's transfer. When interviewed, the staff would not comment on who authorized or any reason for the transfer. There was no physician order for the transfer. At that time, the surveyor attempted to contact Resident #23's physician and the responsible party. Messages were left for both, and neither returned the surveyor's phone calls. The surveyor again, reviewed the electronic progress notes and noted the following entry dated 05/24/23 timed 21:37 [9:37 PM]: This note is a follow up to: 5/21/2023 7:39:00 Nursing Progress Note (Other) Focus: Effective Date: 5/24/2023, 21:10:00 [9:00 PM] Department: Nursing, Position: registered nurse, Created Date: 5/24/2023, 21:37:06 [9:37 PM], Note Text: On 5/21/23 at 7:39 AM, CNA advised me that res [resident] fell in [his/her] room. Upon arrival to res [resident] room, I observed res [resident] lying in bed. Res [resident] observed bleeding on head. Pressure dressing applied. Assessment and neuro (neurological assessment done to evaluate level of consciousness) check complete. Res [resident] was alert and oriented, responsive, PERRLA (Pupils Equal Round, Reactive to Light and Accommodation), hand grasp equal. Vital signs were taken (BP) blood pressure: 198/51 Pulse:86 Temp (temperature): 96.4 Respirations 18, Unable to obtain (SPO2) [Oxygen saturation]. 911 was called for immediate attention and MD was notified. No family listed. EMTs (Emergency Medical Transport) transferred res [resident] to [hospital name redacted] for further observation of the resident. Onboarding nurse made aware. On 05/25/23 at 10:15 AM, the surveyor again requested any investigations for Resident #23 from the Director of Nursing (DON), including any statements that were obtained from staff that worked on 05/21/23 for the 11:00 PM-07:00 AM shift [when fall occurred]. The investigation, nor any supporting documentation was provided. On 05/26/23 at 11:15 AM, the DON provided two Fall documents dated, 02/15/23 and 05/21/23 respectively. There were no statements attached to either document or that had been requested by the surveyor. There were no statements attached to the Fall documents to inform the reader who had witnessed the fall. The causal factor/s were not identified. A note entered on the Fall document dated 03/03/23 (18 days after the first fall), indicated the following: Resident was found on the floor. When asked as to what happened, he stated, I was trying to leave. On assessment c/o[complain] of left arm pain. MD [Medical Doctor] notified and ordered X-ray left arm. Resident was medicated for pain and assessed every shift while waiting for the X-ray to be done. Floor Mat was placed at bedside. To continue current at-risk care plan. Resident #23 was transferred to the Emergency Department on 02/16/23 at 10:50 AM due to complaint of pain in left arm. Resident #23 was diagnosed with a comminuted mildly displaced fracture of the left humeral head. The Fall document dated 02/15/23 timed 18:40 PM [6:40 PM], did not provide information regarding when Resident #23 was last observed and cared for and by whom. The Fall document did not include, and documentation in the Other section including if the bed was in low or high position, if the resident was in bed or in a wheelchair when found on the floor, if the call light was activated, if the resident was incontinent, the presence of absence of any devices that would alert the staff of the fall. The Predisposing Situation Factors section had History of Falls Bruising as the only checked area. Other. Alarm Sounded, Call Light on at Time, Reaching for Something, Wanderer, Attempted Self Toileting was left blank. The fall was unwitnessed. The revised care plan for falls dated 02/15/23 failed to address the line of supervision required by Resident #23 to prevent recurrence. Another Fall document dated 05/21/23 timed 07:21 AM, revealed the following notes entered by the LPN (Licensed Practical Nurse) on duty that night: CNA notified nurse that resident fell while attempting to change [him/her]. Resident [hit his/her] head on the floor just missing the floor mat and was bleeding profusely. The Registered Nurse (RN) who went to the room to assess the resident, documented the following on the Fall document: CNA notified nurse that resident fell when attempting to change [him/her]. Resident hit [his/her] head on the floor just missing the mat and was bleeding profusely. IDT Interdisciplinary Team discussed resident upon return from ER [emergency room] and [resident] will be treated with antibiotic per MD order, family also requested hospice services. On 05/25/23 at 11:00 AM, the surveyor reviewed the assignment sheet dated 05/21/23 provided by the 07:00-3:00 PM shift which revealed that a Hospitality Aide (HA) was assigned to the B-Wing and cared for Resident #23 on the 11:00-PM-7:00 AM shift. The facility did not have a statement from the staff who cared for Resident #23 on the 11:00 PM-07:00 AM shift on 05/21/23 according to the assignment sheet provided. On 05/30/23 at 10:30 AM, the DON provided a witness statement dated 05/22/23, which was not attached to the Fall document dated 05/21/23. According to the CNA's statement, she was assigned to Resident #23 during the 11:00 PM-7:00 AM shift, not the HA per the original assignment sheet as provided to the surveyor. On 05/30/23 at 11:00 AM, the facility provided a copy of a revised CP that included 26 pages, with additional interventions added that were not included on the CP that was revised on 05/25/23, and documented the following: Focus: [Resident #23] had a fall was found lying on the floor in [his/her] room. 05/21/23 Resident fell during care when [he/she] was turned to the side of the bed, it happened so fast, staff unable to prevent fall, Date Revised: 05/25/23. The Goal was to Risks for falls will be mitigated, Date Initiated: 02/15/23, Date Revised: 05/25/23 and Target Date: 08/14/23. The following interventions were documented: 2 persons assist during care, Date Initiated 05/21/23. 911 Was called and sent to hospital for evaluation, Date Initiated 05/21/23. Neuro check Initiated, Date Initiated 05/21/23; Neuro check x 72 hours, Date Initiated 05/21/23. Complete assessment with bleeding on left side of head, Date Initiated 05/21/23. Neuro check Initiated, Date Initiated 05/21/23; Neuro check x 72 hours, Date Initiated 05/21/23. Pressure dressing applied, Date Initiated 05/21/23. Primary physician made aware of the event, Date Initiated 05/21/23; Resident returned to the facility with antibiotic- Fosfomycin x 1 dose and doxycycline x 10 days, Date Initiated: 05/21/23. On 05/30/23 at 11:30 AM, an interview with an additional CNA who worked the 07:00-3:00 PM shift on 05/21/23 on the B-wing and who was listed on the assignment sheet for the same day, confirmed that the CNA who documented the statement did not provide care for Resident #23 on 05/21/23 on the 11:00 PM-07:00 AM shift. The CNA confirmed that the HA provided care to Resident #23 when the incident occurred. On 06/01/23 at 09:35 AM, the surveyor conducted a telephone interview with the Registered Nurse who worked on the 11:00 PM-07:00 AM shift on 05/21/23. The RN revealed that she was informed around 06:45 AM by the HA, that the resident sustained a fall. She went to the room and observed the resident was in bed and was bleeding profusely from the head, the resident reported feeling cold and was confused. The RN stated she then applied a pressure dressing, assessed the resident, implemented a neuro check, and called 911. Upon inquiry, the RN stated that the CNA who documented the statement was not assigned to Resident #23. In the presence of three other surveyors and the supervisor of the survey team, the RN stated that the HA was assigned to the resident. The RN further stated that when she questioned the HA regarding the mat that was to be in place to minimize injuries from falls, the HA changed his story several times. The RN also stated that she discussed the incident with the DON. The RN stated she did not know who transferred the resident back to bed after the resident was found on the floor. She further stated that she was made aware only two days ago that the staff who cared for Resident #23 on 05/21/23 during the 11:00 PM-07:00 AM shift, was a HA and was not a Certified Nurse Aide (staff trained to assist with certain non-resident care tasks). On 06/01/23 at 11:30 AM, the survey team informed the DON that the CNA who signed the witness statement, per interview and review of the timecard, was not assigned to the 11:00 PM shift on 05/21/23. The DON stated that she was told that the CNA reported that Resident #23 fell during care, she was not aware that Resident #23 was found on the floor by the Hospitality Aide. The DON was unable to explain why the HA was documented on the assignment sheets as having a resident assignment and was assigned to provide direct care to Resident #23. On 06/01/23 at 12:25 PM, the surveyor in the presence of the survey team, interviewed the CNA who signed the witness statement dated 05/22/23. The CNA stated that she was the CNA assigned to Resident #23 when the incident occurred, although her name was not listed on the schedule as being assigned to Resident #23 and contradicted the RN and LPN interviews. She stated during care Resident #23 fell, missed the mat and she yelled for help. The nurse then came into the room, assessed the resident on the floor and assisted her in transferring the resident to bed with a pulled sheet. On 06/01/23 at 12:30 PM, a review of the CNA's timecard provided by the Staffing Coordinator, revealed that the CNA who signed the witness statement worked 16 hours on 05/20/21 and reported to work on 05/21/23 at 07:02 AM. The CNA was not at the facility when Resident #23 sustained the fall. On 06/01/23 at 12:41 PM, the surveyor interviewed the Director of Nursing regarding the HA job description and inquired about who was responsible to monitor the HA. The facility had 8 Hospitality Aides assigned to the facility. The DON replied that the HAs had been working at the facility before she accepted the position as a DON, and she was not too sure of who was responsible to supervise or monitor the HAs. The DON then stated the nurses were responsible to monitor the HAs A review of the job description for the HA provided by the facility on 06/01/23 at 12:15 PM, revealed under Duties Report all pertinent information concerning resident care as directed to the appropriate supervisor/ personnel. Transport residents to activities, therapy, outside to smoke. Make beds, distributes linen as needed, and transports dirty linen to the linen room using established standards precautions. Distributes and sets up food trays for residents during meal times and collects empty trays from resident rooms and dining rooms. Monitor dining areas as assigned. Passes water pitchers Complete assignments timely, completely, and accurately. Conduct resident rounds as assigned. Answer call lights and obtain assigned staff members if direct patient care is needed. Cannot do any clinical care. On 06/02/23 at 09:53 AM, a telephone interview with the HA revealed that he worked the 11:00 PM -07:00 AM shift on 05/21/23. He stated that around 06:00 AM he went to the room to distribute linen and confirmed that he found Resident #23 on the floor bleeding (not the CNA as documented on the statement) and then he informed the nurse. The HA stated that he discussed the incident briefly with the DON on 05/21/23 and was not asked to document a statement. The surveyor then inquired regarding his name being on the schedule with a full assignment, he could not provide the rationale why he had a resident assignment. He stated that his job was to assist with task not related to direct care such as passing water, make beds, distribute linen. On 06/02/23 at 10:07 AM a telephone interview was conducted with the LPN who worked the 11:00 PM-07:00 AM shift. The LPN confirmed she worked on 05/21/23 and the HA was the person who reported the fall. The LPN continued and stated, that the RN went into Resident #23's room and assessed the resident after the fall. The LPN stated she did not go to the room, and she assisted with the paperwork for the emergent transfer. The LPN was unaware of who transferred the resident to bed. The LPN confirmed that the HA was the one assigned to and provided care for Resident #23 on the 11:00 PM-07:00 AM shift on 05/21/23. On 06/02/23 at 10:16 AM, during a second telephone interview with the RN, she stated that the HA had a resident assignment that day, and he cared for Resident #23 and confirmed that he was the one that reported the fall. The RN went on to state that when she entered the room, Resident #23 was already in bed and bleeding profusely. She did not ask who transferred the resident to bed. She was aware of the process to follow: Assessed while on the floor, ensure no head injury, implement neuro, alerted EMT (Emergency Medical Transport), notify the physician. She further stated that she discussed the fall with the DON. The surveyor reviewed Resident #23's ADLs worksheet for the month of May, left blank and there was no staff initials documented to identify who cared for Resident #23 on 05/21/23 during any of the shifts. On 06/02/23 at 11:15 AM, the DON was made aware of the discrepancy surrounding the fall dated 05/21/23. The DON was made aware of the telephone conversations with the nurses and the HA who worked the 11:00 PM-07:00 AM shift on 05/21/23. The DON stated that she was told that Resident #23 fell during care. The DON further stated since the resident was found on the floor, she considered the incident as a fall and did not investigate any further. The DON was asked to provide any additional information along with any Interdisciplinary Team Notes regarding the Fall document dated 05/21/23 for review on the exit day. On 06/05/23 at 11:34 AM, in the presence of the acting Administrator, the DON stated she went along with the information that was provided to her that Resident #23 fell during care, and that the fall was a witnessed fall, and she did not investigate. The facility did not present any further information. A review of a form titled, Accidents and Incidents-Investigation and Reporting dated 11/15/22, indicated the following: Policy Statement: 1. The Nurse Supervisor/Charge Nurse and/or the department director or supervisor shall promptly initiate and document investigation of accidents or incidents as appropriate. 2. The following data, as applicable shall be included on the Report of Incident/Accident form: The date and the time the accident or incident took place. The nature of the injury /illness. The circumstances surrounding the accident/incident if known. Where the accident/incident took place if known. The name (s) of witnesses if any and their accounts of the incident or accident if known. The injured person's account of the accident/incident if able to communicate. Other pertinent data as necessary or required . 3. The Nurse Supervisor/ Charge Nurse and /or the department director or supervisor shall complete a Report of Incident/Accident form and get witness statements if any at the time of the incident. This individual will submit completed documents to the Director of Nursing Services /designee and discuss the incident at the morning management meeting. Post Fall/ Injury Resident Management In the event a resident has fallen and/ or is found on the ground, a complete head to toe assessment must be performed prior to moving the resident unless life-threatening safety concerns are present (fire, highway etc.) Remain with the resident while calling for assistance. If able, ask the resident to explain what happened and what they were attempting to do at the time of the fall (helpful for root cause analysis later). Upon arrival of the nurse, a quick head- to-toe scan will be performed without unnecessary movement, palpating and examining all areas for breaks in the skin and/or other abnormal findings. Fall Injury Prevention-Post Fall 1. Assess the resident/ patient and immediately implement appropriate measures to prevent injury. Initiate and complete the Incident including pertinent witness statements. Review Fall Risk Assessment for any changes in fall risk, reassess post fall. On 06/05/23 at 08:35 AM, the acting administrator provided a folder with in-services that were done regarding some of the concerns addressed with the facility on 06/02/23 during a pre-exit conference. Regarding the incident of 05/21/23 the acting administrator submitted a witness statement from a CNA that was not on the schedule. No statement from the nurses who worked that night were collected even when the facility was made aware of the discrepancy and the telephone interviews with staff that worked on 11:00 PM -07:00 AM shift. The Acting Administrator also submitted an undated form titled, Falls and Falls Risk Management. Under Policy Statement the following were entered: Based on previous evaluations and current data, staff will identify interventions related to the resident's specific fall risks and causes to try to prevent the resident from falling and to try to minimize complications from falling. Under procedure #7 Falls are discussed at the clinical meeting in an attempt to determine the root cause(s). Review the fall, each morning and document in PCC (Point Click Care . However Resident 23 sustained a fall on 05/21/23. The facility did not submit the IDCP notes along with any root cause analysis that was done to identify the causal factor of the fall and rule out abuse. (Resident #23 was transferred from the floor to the bed prior to the nurse arrival to the room. There was no facility information provided regarding the transfer that occurred on 05/21/23 when the resident was found in bed, profusely bleeding, and required 2 persons physical assist for transfer.) NJAC 8:39-27.1 (a)
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a repeat deficiency from the Standard Survey Date: 03/31/22 Based on observation, interview, record review, and review o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a repeat deficiency from the Standard Survey Date: 03/31/22 Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to identify and consistently comprehensively assess, implement, and modify interventions, consistent with professional standards of practice a.) in response to an unplanned significant weight loss of 16.38% in less than 6 months for (Resident #128), and b.) in response to a significant weight loss of 8.6 pounds (lbs) in four days for (Resident #51). This deficient practice occurred for 2 of 5 residents reviewed for nutrition. The deficient practice was evidenced by the following: Reference: The Academy of Nutrition and Deititians, Position of the Academy of Nutrition and Dietitianss: Individualized Nutrition Approaches for Older Adults: Long-Term Care, Post-Acute Care, and Other Settings, dated April 2018. Position Statement It is the position of the Academy of Nutrition and Dietitians that the quality of life and nutritional status of older adults in long-term care, post-acute care, and other settings can be enhanced by individualized nutrition approaches. The Academy advocates that as part of the interprofessional team, registered Dietitian nutritionist assess, evaluate, and recommend appropriate nutrition interventions according to each individual's medical condition, desires, and rights to make health care choices. Nutrition and dietetic technicians, registered assist registered Dietitian nutritionists in the implementation of individualized nutrition care. a.) On 05/24/23 at 10:30 AM, Surveyor #1 observed Resident #128 as he/she attended the Resident Council Meeting (RCM). During the RCM, Resident #128 stated the food was inedible and that he/she had lost weight. Resident #128 stated that everything is mushy because it was steamed like the vegetables. I've eaten very few veggies (vegetables), too overdone. Resident #128 stated that he/she had spoken to the Dietitian twice and provided food preferences and that the Dietitian informed him/her that the vegetables were frozen and steamed. Resident #128 stated he/she would be happy with one piece of celery and a carrot, just fresh and that also the fruit was all canned and served at room temperature, not cold. Resident #128 stated that he/she was also informed by the Dietitian that whole grains never going to happen. Resident #128 further stated that the protein is inedible. All six residents who attended RCM acknowledged that they were not offered an alternative menu such as the Asian menu provided to the Asian population of residents. A review of Resident #128's admission Record (an admission summary), revealed the resident was admitted on [DATE] with diagnoses which included but were not limited to; alcohol use, other psychoactive substance abuse, depression, atherosclerotic heart disease (arteries become narrowed and hardened from a buildup of plaque), hypertension (elevated blood pressure), Type 2 diabetes, hyperlipidemia (elevated lipids in the blood), folate (vitamin B) deficiency, anemia, and hyperkalemia (elevated potassium) in the blood. A review of the facility provided, Weights and Vitals Summary, dated 05/31/23, revealed the following dates / weights: 01/31/23 weight 210 lbs (pounds) 02/01/23 weight 204.5 lbs 02/08/23 weight 202 lbs 02/13/23 weight 198.5 lbs -5.0% change [comparison weight 01/31/23, 210 lbs, -5.5%, -11.5 lbs] 02/20/23 weight 197.4 lbs -5.0% change [comparison weight 01/31/23, 210 lbs, -6%, -12.6 lbs] 02/22/23 weight 195 lbs -5.0% change [comparison weight 01/31/23, 210 lbs, -7.1%, -15 lbs] 03/06/23 weight 192.6 lbs -5.0% change [comparison weight 02/01/23, 204.5 lbs, -5.8%, -11.9 lbs]; -7.5% change [comparison weight 01/31/23, 210 lbs, -8.3%, -17.4 lbs] 04/08/23 weight 183 lbs 04/17/23 weight 177 lbs 04/24/23 weight 175.2 lbs 05/01/23 weight 176.2 lbs 05/08/23 weight 175.6 lbs. There were no further documented follow up weights or re-weights in the electronic medical record (eMR). A review of the Assessment section in the eMR did not reveal any nutritional assessments. A review of the Progress Notes (PN) in the eMR ranging from 02/01/23 through 06/01/23, revealed the following: 01/31/23, admission notes revealed weight 210 lbs. 02/01/23, the Physician's history and physical revealed a weight of 204.5 lbs. 02/15/23, a Physician's note indicated a weight of 202 lbs. 03/02/23, 31 days after admission, the first dietary note, indicated review of weights upon admission. The note included 'does not consume all vegetables in facility limiting intake of vitamins and minerals' 'resident educated .possibility of MVI (multivitamin) with mineral supplement' 'resident request [name redacted - supplement drink]' The note indicated a different supplement drink was requested by Dietitian. Food preferences reviewed and noted. There was no calculation of estimated protein or calorie needs, and determination of causal factor for the unplanned weight loss. 03/9/23, a nursing note indicated the resident was seen by the dentist and recommendations were made for periodontal scaling. 03/12/23, a Physician's note indicated a weight of 195 lbs. 04/03/23, a Physician's note indicated a weight of 192.6 lbs. 05/15/23, a Physician's note indicated a weight of 175.6 lbs 5/8 (on 5/8/23), admission weight 210 lbs. progressive wt (weight) loss from 210 lbs to 175 lbs-will sch (schedule) f/u (follow up) CBC (complete blood count), CMP (comprehensive metabolic profile), Hba1c (hemoglobin a 1 c - blood work to indicate blood sugar levels over a three-month period), TSH (thyroid-stimulating hormone), monitor po (intake by mouth) intake, dietary eval (evaluation), consider dietary supplement and Remeron (medication used for appetite stimulation). The Progress Notes did not contain any additional notes from the Dietitian, any assessment to determine the causal factor of the weight loss and interventions to prevent weight loss. The PN dated 05/15/23, by the Physician did not indicate that a weight loss plan was ordered. A review of the facility provided, Order Summary Report (OSR), dated active orders as of 05/31/23, included but was not limited to; an order dated 2/10/23 for renal/CCD (carbohydrate-controlled diet regular texture, thin consistency, for low potassium diet), and an order dated 03/02/23 for [name redacted] liquid supplement two times a day for supplement. An order dated 4/4/23, with no end date for a BMP (basic metabolic profile blood work). There were no active orders for the Remeron, the follow up blood work, po intake monitoring, or dietary evaluation requested by the physician on 5/15/23. There were no active orders for a planned weight loss. A review of the person-centered comprehensive Care Plan last review completed 05/10/23, with a print date of 05/31/23, revealed no focus area regarding Resident #128's significant weight loss, no Goals regarding the weight loss, and no interventions regarding the weight loss. A review of the most recent Quarterly Minimum Data Set (MDS) an assessment tool used to facilitate the management of care dated 05/02/23, included but was not limited to; a Brief Interview for Mental Status (BIMS) of 14 out of 15; which indicated the resident was cognitively intact. Section K indicated a height of 71 inches and a weight of 176. K0300 loss of 5% or more in the last month or loss of 10% or more in last 6 months was inaccurately documented as 0 NO. On 05/30/23 at 12:17 PM, during an interview with the surveyors, the Licensed Nursing Home Administrator (LNHA) informed the survey team that the Dietitian was on vacation and unavailable for interview. The LNHA further stated she would have to see who is covering and that she was unable to locate the Dietitians credentials. On 05/30/23 at 12:22 PM, the LNHA stated that the Dietitian was only gone for one week, so the facility did not need coverage. She also stated that the practice is the Dietitian would document in the eMR and that the Director of Nursing (DON) would confer with the Dietitian. On 05/30/23 at 1:29 PM, during an interview with the surveyors, the DON stated she worked with the Dietitian and that every Monday weights and reweighs would be completed. On Thursday they would have a weekly weight meeting and discuss significant weight changes and interventions. She stated the Dietitian would make recommendations for the nurses to carry over. The DON stated, we discuss what could have caused the weight change, any supplements that may be needed, review what might be appropriate, speak to dietary to see that orders were carried out, monitor weights, we assign a specific Certified Nursing Aide (CNA) to do the weights. We have to investigate what's wrong with the weights like maybe a different wheelchair was used, and we notify the doctor for orders. The DON stated that the Dietitian would ask about food preferences and that some residents ask for organic food, but we can't accommodate organic for just one and we would have to tell resident. The DON stated that the weekly weights were documented in a log and the Dietitian would document them in the eMR as well. The surveyor inquired what would happen if a CNA obtains a resident weight and there was a 10 lbs difference, what would be the process. The DON stated that the CNA assigned should know to re-weigh the resident. The DON stated the Dietitian went on vacation 5/25/23 and was expected to return 6/8/23 (15 days later) and that the DON had only been with the facility for 3 months but the Dietitian was at the facility much longer. The DON stated she would provide the weight meeting information regarding Resident #128. On 05/31/23 at 12:11 PM, Surveyor #1 observed Resident #128 in his/her room with their lunch tray on top of the over bed table. Resident #128 showed the surveyor that he/she only ate a chicken thigh and not the mashed potatoes or carrots. Resident #128 stated he/she had talked to Dietitian about fresh versus canned vegetables. Resident #128 stated he/she usually only drinks the supplement drink once a day not twice. He/she further stated the Dietitian knew about the weight loss and that he/she wanted to lose some weight but not because of (facility) food choices. Resident #128 stated I just want better food choices. On 05/31/23 at 1:00 PM, the Regional Administrator #2, the DON, and the Regional [NAME] President of clinical services (RVPCS) were made aware of the above concerns. On 06/02/23 at 9:00 AM, the DON provided four photocopied untitiled pages. The DON indicated the pages were the Weight Meeting notes. The pages included, but were not limited to Resident #128's name and the following information 1/31/2023 weight 204.5 # (pounds); 2/6/2023 weight 202 #; DO: (doctor order) 2/3/23 WW (weekly weights) x 4; and 2/10/23 WW x 3. Page 2 added 2/13/2023 weight 198.5 #; 2/20/23 weight 197.4 #; and 2/17/23 WW x 2. Page 3 added 2/27/23 weight 192.6 #, 3/6/23 weight 192.6 #, 3/13/23 weight 191.8 #; and 3/3/23 WW x 1, 3/10/23 WW x 4 due to monthly weight loss, and 3/17/23 WW x 1 since weight stable. Page 4 added 4/17/23 weight 177 #; 4/24/23 weigh 175.2 #; 5/1/23 weight 176.2 #; 5/8/23 weight 175.6 #; and 4/13/23 WW x 4; 4/20/23 WW x 3; 4/27/23 WW x 2; 5/4/23 WW x 1; and 5/11/23 monitor weights monthly. There was no documentation by the physician regarding a planned weight loss, any discussion of a weight loss plan with the resident or interventions ordered. On 06/02/23 at 10:40 AM, the RVPCS stated that the weight sheets were worksheets, and they can't go by those weights. She stated that on Sunday the Dietitian would review Thursday's weights, and Tuesday she would review Thursday weights. The RVPCS further stated the weights would be in the weight meeting book and if a resident were being monitored for weight loss, that would also be in the eMR. She stated any interventions or orders would be implemented immediately. A review of the weights revealed that on 01/31/2023, the resident weighed 210.0 lbs. On 05/08/2023, the resident weighed 175.6 pounds which was a -16.38 % loss in less than 6 months. The facility was unable to explain the discrepancies in the weights documented in the eMR versus the weight meeting logs; to provide documented evidence that interventions were revised in response to the significant weight loss; to provide any additional documentation of the weight loss by the Dietitian; to provide a Dietitian assessments, food preference list; or any person-centered comprehensive care plan of focus area, goals, or interventions for Resident #128's significant weight loss. b.) On 05/22/23 at 10:25 AM, Surveyor #1 observed Resident #51 lying in bed with just a sheet on. Resident #51 appeared very thin, and the surveyor was able to observe bones under areas of his/her skin. On 05/23/23 at 12:36 PM, Surveyor #1 observed Resident #51 in a high back wheelchair in the B-unit day room. The resident had a lunch tray with beef macaroni casserole and carrots. The resident was drinking his/her juice but not eating the casserole. On 05/23/23 at 12:45 PM, the Licensed Practical Nurse (LPN) was encouraging Resident #51 to eat but the resident refused. The LPN asked if the resident wanted a peanut butter and jelly sandwich, and the resident nodded his/her head yes. During an interview at that time, the LPN stated the resident likes peanut butter and jelly and would usually eat all of the breakfast meal. The LPN stated that the facility Dietitian would be the one in charge of the resident's weight loss if any. A review of the facility provided, Weights and Vitals, dated 05/31/23, revealed the following: 03/09/23 a weight of 110 lbs. 03/14/23 a weight of 101.4 lbs. (recorded by the Dietitian); -5.0% change [comparison weight 03/04/23, 110 lbs., -7.8 %, -8.6 lbs.] and -7.5% change [comparison weight 03/04/23, 110 lbs., -7.8 %, -8.6 lbs.] 04/17/23 a weight of 100.4 lbs. (recorded by the Dietitian); -5.0% change [comparison weight 03/09/23, 110 lbs., -8.7%, -9.6 lbs.] and -7.5% change [comparison weight 03/04/23, 110 lbs., -8.7%, -9.6 lbs.] A review of Resident #51's admission Record revealed the resident was admitted to the facility with diagnoses which included but were not limited to; unspecified dementia, hemiplegia (paralysis of one side of the body), and hypertension. A review of the most recent Annual MDS dated [DATE], included but was not limited to a BIMS of 01 out of 15, which indicated the resident was severley cognitively impaired. Section G, Functional Status, revealed Resident #51 required limited assistance with a one-person physical assist for eating. Section K, Swallowing/Nutritional Status, revealed the resident weight as 110 lbs. and a score of 0 NO for weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. A review of the PN for Resident #51 date range 03/01/23 to 03/20/23, revealed a nursing entry on 03/08/23, that the resident's weight was 110 lbs. The next entry was dated 03/09/23, by Social Services and did not address the resident's weight. The next entry was dated 03/18/23, by nursing and did not address the resident's weight. There were no progress notes to indicate the Dietitian evaluated the resident or that the physician was notified of the resident's weight loss. A review of Resident #51's person-centered comprehensive care plan printed 05/30/23, included but was not limited to a focus area of nutritional problem related to low body mass index (BMI) date initiated 03/21/23. Interventions date initiated 03/21/23, included monitor/record/report to MD (physician) PRN (as needed) signs / symptoms of malnutrition: significant weight loss: 3 lbs. in 1 week, > (over) 5% in 1 month, > 7.5% in 3 months, > 10% in 6 months. There was no evidence in the eMR that the physician was notified of the weight loss of 8.6 lbs. in March 2023. On 05/30/23 at 12:17 PM, during an interview with surveyors, the LNHA stated she would have to see who was covering for the Dietitian who was on vacation from 05/27/23 and to return on 06/03/23. The facility Dietitian was unavailable for interview. On 05/30/23 at 1:29 PM, during an interview with the surveyors, the DON stated the weekly weight documented in a log and the Dietitian would document the weights in the eMR. Surveyor #1 requested the weight meeting notes. On 05/31/23 at 10:07 AM, the DON stated that she was still looking for the weight meeting information. The DON acknowledged she could not locate any documentation to immediately address the 8.6 lbs. weight loss in 4 days and stated she did not know why Resident #51 was not reweighed. On 05/31/23 at 11:10 AM, the DON provided an untitled paper and stated it was the weight meeting notes with resident names. Resident #51's name was included. The paper included monthly weight difference -3.6#/30 days -4.4#/6 months; monthly weight 3/2023 weight 98.6#, 2/2023 weight 102.2#, 9/2022 weight 103#; Date weekly weight 2/20/23 weight 102.2# w/c (wheelchair), 3/6/23 weight 98.6#, 3/13/23 weight101.2#. Interventions included 2/14/23 [name redacted] supplement drink four times a day, 2/17/23 WW x 4, 2/24/23 WW x 3, 3/3/23 WW x 2, 3/10/23 WW x 1, 3/17/23 monitor weights monthly. The interventions did not address the 8.6 lbs. weight loss in 4 days and the weights listed were either different or not documented in the eMR. There were no documented weights for 02/17/23, 02/24/23, 03/03/13, or 03/10/23. On 05/31/23 at 11:10 AM, the facility provided, Nutritional Assessment-Quarterly, dated 03/22/23, which was reviewed and included but was not limited to; current weight 108#. The assessment was signed by the Dietitian on 04/08/23. The eMR did not include a documented weight of 108 lbs. The facility provided hand written, paper weight meeting notes which reflected a weight for 03/13/23 of 101.2 lbs. Surveyor #1 reviewed the weight logs on Resident #51's unit. An entry dated weekly weights March 14, 2023 indicated Resident #51's weight was 101.2 lbs. An entry dated April Monthly Weights indicated Resident #51's weight as 97.4 lbs. An entry dated Weekly weights May 1, 2023 indicated Resident #51's weight as 98.2 lbs. An entry dated Weekly weights 05/08/23 indicated Resident #51's weight as 97.4 lbs. An entry dated Weekly weights 05/15/23 indicated Resident #51's weight as 98.2 lbs. All of the entries were left blank in the area for staff to initial as having weighed the resident. The 03/14/23 weight was not documented in the eMR. The April weight in the eMR was 04/17/23, 100.4 lbs. and 04/24/23, 100.6 lbs. The 05/01/23 weight was not documented in the eMR. The 05/09/23 weight was not documented in the eMR. The 05/15/23 weight in the logbook was 98.2 lbs. and the eMR had a documented weight of 103.0 lbs. indicating a 4.8 lb. discrepency. On 06/01/23 at 10:05 AM, Surveyor #1 informed the facility of the weights which did not coincide with the eMR and Resident #51's 8.6 lbs. weight loss, and no documented reweigh or immediate interventions, as stated by the DON, upon discovery of a significant weight loss. At that time, the facility was unable to provide additional information. On 06/02/23 at 9:39 AM, during an interview with Surveyor #1, the LPN working on B-Wing stated that if there was a large discrepancy in a resident's weight, the staff would first re-weigh the resident and then inform the DON and physician. Upon reviewing the weight on 03/13/23, the LPN stated that weight was entered by the Dietitian, and she would be the one responsible for comparing and reviewing the weights. The LPN further stated that if there was a re-weigh completed on 03/13/23, it would be located in the eMR. The LPN accessed the eMR in the presence of the surveyor and was unable to find a documented re-weigh for Resident #51. On 06/02/23 at 10:40 PM, during an interview with the surveyor team, the RVPCS stated that the weight sheets were worksheets and you can't go by those weights. A review of the facility provided, Dietitian job description, reviewed 06/10/22, included but was not limited to; communicates with medical staff, nursing and other department personnel; must be able to relate information concerning a resident's condition; conduct nutrition assessments of patients referred by healthcare providers; maintains nutritional care plans, reviews medical records, documents findings; collects patient information and records patient information; effectively and efficiently completes all paperwork requirements for billing and medical records compliance; evaluates how patients respond to their diets; and works to ensure patient satisfaction. A review of the facility provided, Weight Assessment, Management and Intervention Procedure, undated, included but was not limited to Weight Assessment 1. The nursing staff will measure resident weight, weight will be placed in unit weight book for Dietitian review; 2. Any weight change of 3% or more since the last weight will be retaken for confirmation; 3. The Dietitian will respond within 24-72 hours of receipt of notification; 4. the threshold for significant unplanned and undesired weight loss will be based on: a. 1 month - 3% weight loss is significant; greater than 5% is severe; 6 months- 10% weight loss is significant; greater than 10% is severe; 5. If the weight change is desirable, this will be documented. Analysis 1. The interdisciplinary team will identify conditions and medications that may be causing weight loss or increasing the risk of weight loss. 2. The Dietitian will discuss undesired weight gain with the resident and/or family; 3. A weight loss regimen should not be initiated for a cognitively capable resident without his/her approval and involvement. NJAC 8:39-17.1 (c); 17.2(d)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review and review of pertinent documentation, it was determined that the facility failed to ensure a.) Resident Rights were not violated, and b.) promote the di...

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Based on observation, interview, record review and review of pertinent documentation, it was determined that the facility failed to ensure a.) Resident Rights were not violated, and b.) promote the dignity of one resident by ensuring residents who were awake alert and ambulatory were provided with regular clothing to wear and ensure their belongings were being protected. This deficient practice was identified for 1 resident reviewed, Resident #8. The deficient practice was evidenced by the following: On 05/22/23 at 9:54 AM, the surveyor observed Resident #8 standing at the resident's room door in the hallway undressed. Resident #8 had no incontinent brief on. Resident #8 had a shirt covering his/her private area. The surveyor observed several staff ambulating back and forth in the hallway entering and exiting other resident's room. Resident #8 attempted to get the staff's attention but no staff stopped and asked Resident #8 if he/she needed assistance. The surveyor continued to ambulate further in the hallway on the right side and was intercepted by Resident #8. Resident #8 was upset and stated, I tried to tell them I do not have any clothes to wear, I spoke with the nurses, the Social Worker, the administrator, no one listened to me. Please come and I will show you. Other residents just come to the room and stole my clothing. The resident escorted the surveyor to the room and opened the dresser's door. The surveyor observed some clothes hangers hung in the closet. The resident opened the bottom drawers and they were also emptied. That same day at 10:18 AM, the surveyor left the room and observed the Director of Nursing (DON) in the hallway. The surveyor and the DON both observed again Resident #8 standing in the hallway undressed. Resident #8 escorted the DON to the room and opened the empty dresser. The DON told the surveyor that the facility was aware of the concerns with stolen clothing. The DON continued and stated that some of the residents did not have families and funds to buy clothing so they just helped themselves by stealing clothing from other residents. When the surveyor asked the DON what had been done to protect the vulnerable residents, she declined to comment. On 05/23/23 the surveyor returned to the B-Wing and observed Resident #8 in bed and resting. There were no clothes in the dresser. On 05/24/23 at 8:59 AM, the surveyor interviewed the Housekeeping Director (HD) in charge of the laundry. The HD revealed that most of the personal clothing were not labeled and after being washed, were kept in a bag in the laundry room or placed on the rack. The HD further stated that the CNA could come and retrieve some clothing for residents if needed. There was no system in place to return the unlabeled clothing to the residents. On 05/24/23 at 9:10 AM, the surveyor interviewed the Social Worker (SW) regarding the missing clothing specifically for Resident #8. The SW informed the surveyor that she was aware of the issue with other residents stealing clothing from some residents. The SW added that currently the facility did not have a process in place to address the missing clothing. The SW worker further added that the facility could install locks to correct the situation but could not explain why it had not been done. The surveyor then made the SW aware of Resident #8 standing in the hallway undressed and reported that he/she did not have clothing to wear. The SW informed the surveyor that she was in charge of ordering clothing for some of the residents. She further stated that she ordered clothing for Resident #8 last year and Resident #8 should have some clothes in the room. On 05/24/23 at 9:30 AM, the surveyor requested the PNA (Personal Needs Allowance) account and any invoice for clothing for Resident #8. On 05/25/23 at 9:10 AM, during an interview with the surveyor, the CNA assigned to Resident #8 revealed that Resident #8 did not have any clothing in the dresser this morning, she had to go and retrieve one set of clothing from the laundry. On 05/25/23 at 11:30 AM, the surveyor reviewed Resident #8's medical record. According to the admission face sheet, Resident #8 had diagnoses which included but were not limited to, Unspecified dementia without behavioral disturbances, major depressive disorder, schizophrenia and anxiety. The Annual Minimum Data Set (MDS) an assessment tool, dated 03/22/23, revealed that Resident #8 was moderately cognitively impaired. Resident #8 scored an 08 out of 15 on the Brief Interview for Mental Status (BIMS). Resident #8 was able to communicate his/her needs and was independent with care. The Comprehensive Care Plan (CP) dated 11/05/20, reflected a focus for communication due to hard of hearing. The Goal was for Resident #8 to communicate needs without frustration. The following interventions were to be implemented: Allow adequate time for response. Initiated 12/10/20 Ask resident to repeat words as needed. Initiated 12/10/20. Ask simple yes or no questions. Initiated 12/10/20 Assist resident to build up simple vocabulary of words or gestures to make needs known. Initiated 12/10/20. On 05/26/23 the SW provided the PNA account balance along with the invoices. An invoice dated 03/07/22 revealed that the SW bought clothing in the amount of $369. 84 from [name redacted] clothing store for Resident #8. A second invoice dated 09/30/22 revealed that the SW bought clothing in the amount of $427.79 cents from [name redacted] clothing store for Resident #8. On 05/27/23 the SW provided another invoice for $66.88 from [name redacted] store. She stated that she used her card to buy clothing for Resident #8 and the facility would reimburse the money for purchase from [name redacted] store. The SW then reported that all clothing from [name redacted] clothing store was labeled prior to shipping. She could not provide the rationale for Resident #8 missing clothing since they were already labeled. Upon inquiry she stated that some residents who helped themselves to other residents clothing, would remove the labels. The SW could not provide any grievance that was done to address Resident #8 issue with stolen clothing. On 05/26/23 at 10:16 AM, during an environmental round some of the dressers in other residents' room were noted with a lock. Upon inquiry, the CNA stated that the family would provide a lock to prevent other residents from entering the rooms and stealing their belongings. The facility although aware of the concerns with missing clothing, did not implement any measures to protect Resident #8's belongings. The administrative staff was made aware of the above concerns on 05/22/23, and again on 05/25/23. On 06/01/23 at 1:45 PM, the SW stated that moving forward, the issue with missing clothing would be addressed through grievance. The facility did not have any additional information to provide on the exit day. A review of the facility's policy for Resident Rights indicated in Exhibit 5 under physical and personal environment the following: Resident has the right to be treated with courtesy, dignity and respect. To wear your own clothes, unless this would be unsafe or impractical. All clothes provided by the nursing home must fit you properly. To keep and use your personal property, unless this would be unsafe and impractical, or an infringement on the rights of other residents. The nursing home must take precautions to ensure that your personal possessions are secure from theft, loss and misplacement. You cannot be required to sign a waiver removing the facility's liability for lost property. It is further stated under Protection of Your Rights: To be given a copy of and informed about the facility's grievance policy which should include specific information on how to file a complaint orally, in writing and anonymously and should include a timeframe for the facility to review and respond. To retain and exercise all the constitutional, civil and legal rights to which you are entitled by law. The Nursing Home is required to encourage and help you to exercise these rights. The Facility on the first day of the survey was informed and made aware of the issue with Resident #8's missing clothing. The facility did not implement measures to protect Resident #8's possessions nor assisted the resident to file a grievance and exercise his/her rights. N.J.A.C. 8:39-4.1(a)12
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to fol...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to follow the facility policy and report to the New Jersey Department of Health (NJDOH) a facility reportable event for a resident with a history of falls with injury which included an unwitnessed fall on 02/15/23 at 18:40 (6:40 PM), resulting in pain, required transfer to emergency room on [DATE], with a diagnosis of an acute comminuted (a broken bone that is broken in at least two places) mildly displaced (a gap between the broken bones) fracture of the left humeral head (left shoulder and socket). A subsequent unwitnessed fall occurred on 05/21/23 and required 911 transport to the emergency room, and resulted in a laceration to the forehead measuring 6 centimeters (cm) X 5 cm and a mild frontal scalp swelling per a computerized tomography (CT) scan, that sustained an injury of an unknown origin. This deficient practice was identified for 1 of 3 residents reviewed for falls with injury and was evidenced by the following: On 05/22/23 at 10:40 AM, the surveyor observed Resident #23, positioned on the right side, in a bed that was against the wall and the resident was facing the wall. The surveyor observed a pad on the floor next to the bed. Resident #23 was unable to maintain a conversation with the surveyor and the resident also had a blanket covering the head. On 05/24/23 at 1:05 PM, the surveyor returned to the room and observed Resident #23 in bed, on his/her back with head elevated. At that time, the surveyor observed a large, black and blue in color hematoma (collection of blood) on Resident #23's right forehead. A Licensed Practical Nurse (LPN), who later identified herself as the Infection Preventionist (LPN IP) was in the room and assisted Resident #23 with the lunch meal. Upon surveyor inquiry regarding the observed injury on Resident #23's forehead, the LPN IP stated that the injury was from a fall the resident sustained and she would not elaborate further on the observed injury. On 05/24/23 at 1:25 PM, the surveyor reviewed Resident #23's electronic medical record and could not locate any documentation regarding the observed injury that the LPN IP confirmed the Resident #23 sustained when fell at the facility. According to the admission Face Sheet, Resident #23 was admitted to the facility with diagnoses which included but were not limited to, unspecified Dementia, acute kidney failure, blindness left eye, and acquired absence of right leg above the knee. The Comprehensive Care Plan (CP) initiated 09/22/20, last revised 05/25/23, had a Focus At Risk for falls due to Impaired balance/poor coordination, Date Initiated: 02/13/21 and Date Revised: 05/25/23. The Goal was Minimize risk for falls through next review, Date Initiated: 02/13/21, Date Revised: 05/25/23, Interventions Included: Maintain bed in lowest position Date Initiated: 05/24/22 (3 days after the fall); Provide assistance to transfer and ambulate as needed, Date Initiated: 02/13/21, Reinforce the need to call/ring for assistance, Date Initiated: 02/13/21, Reinforce wheelchair safety as needed such as locking brakes, Date Initiated: 02/13/21, and Therapy evaluation and treatment as ordered, Date Initiated: 02/13/21. Resident #23's CP revealed a Focus [Resident #23] had a fall was found lying on the floor in [his/her] room. 05/21/23 Resident fell during care when [he/she] was turned to the side of the bed, it happened so fast, staff unable to prevent fall Date Initiated: 02/15/23, Date Revised: 05/25/23. The Goal was to Risks for falls will be mitigated, Date Initiated: 02/15/23, Date Revised: 05/25/23 and Target Date: 08/14/23. The following interventions were documented: 2 persons assist during care, Date Initiated 05/21/23; 911 Was called and sent to hospital for evaluation, Date Initiated 05/21/23; Assess for pain and medicate as needed, Date Initiated 02/15/23; Assessment Completed, Date Initiated 02/15/23; Complete assessment with bleeding on left side of head, Date Initiated 05/21/23, Continue at risk for fall intervention, Date Initiated 02/15/23; Epic Evaluation of meds, Date Initiated 02/16/23; Floor mat at Bedside, Date Initiated: 02/16/23; Monitor Range of Motion every shift X 72 hours, Date Initiated: 02/15/23; Neuro check Initiated, Date Initiated 05/21/23; Neuro check X 72 hours, Date Initiated 05/21/23; Notify MD of the incident and for any significant changes, Date Initiated: 02/15/23; Orthopedic appt scheduled, Date Initiated 02/20/23; Pain management adjustment, Date Initiated 02/20/23; Pressure dressing applied, Date Initiated 05/21/23, Primary physician made aware of the event, Date Initiated 05/21/23; Resident returned to the facility with antibiotic- Fosfomycin X 1 dose and N doxycycline x 10 days, Date Initiated: 05/21/23; Sent to Hospital for evaluation of pain, Date Initiated 02/16/23; Sent to hospital, missed ortho due to transportation. Returned same day with no new order, Follow up with Ortho. Left arm sling applied, Date Initiated 03/15/23; Sling to shoulder, Date Initiated: 02/17/23. On 06/01/23 at 11:30 AM, the surveyor interviewed the DON regarding the incident dated 05/21/23. The DON stated that she was told that Resident #23 fell during care. She was not aware that the Hospitality Aide reported that he found the resident on the floor. Another surveyor then asked the DON if a resident was found on the floor, would that be considered as an injury of unknown origin. The DON hesitated and then replied, yes. The DON stated, the facility always reported and investigated all incidents. The DON stated that she was sorry and confirmed that the she did not report the incident to the Department of Health. On 06/05/23, the facility did not provide any additional information and the incident had not been reported to the NJDOH. Review of the facility's undated Prohibition of Resident Abuse and Neglect policy, reflected, Any witnessed, alleged, or suspected violations involving mistreatment, neglect or abuse, including injuries of an unknown source and misappropriation of resident property, must be reported immediately to the employee's supervisor. The supervisor must immediately notify the Administrator and/ or the Director of Nursing. Abuse allegations (abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property) will be reported to the appropriate authorities by the Administrator and/or Director of Nursing including not limited to, local law enforcement agencies, NJDOH, and Ombudsman in compliance with regulatory requirements. The policy further reflected that Reports must be submitted in writing, which may include incident report, employee statement, grievance/concern form, or other written documentation. Under Investigation the policy reflected, The investigation shall consist of: A comprehensive of the event or incident. An interview with the person(s) reporting the incident. Interview with any witness of the incident; An interview with the resident if possible; Review of the resident's medical record; An interview with staff members (on all shift as appropriate) having contact with the resident/patient during the period of the alleged incident; Interviews with the resident's/patient's roommate, family members, and visitors; if applicable; and a review of all circumstances surrounding the incident. Under Quality Assurance the policy reflected that the Abuse Coordinator /designee will interview residents, staff members and witnesses as appropriate and document the additional investigation. The Abuse Coordinator /designee completes the investigation file to include the required Reportable Event Form, copies of the resident record as appropriate to investigation, staff assignments and all other documents appropriate to the investigation. The policy reflected that Injuries of an unknown source, will be reported immediately to the appropriate authorities by the administrator and/or Director of Nursing as indicated in this facility's policy titled, Prohibition of Resident Abuse and Neglect. The policy was not followed. The Hospitality Aide clearly stated via a telephone interview in the presence of all the surveyors that he found Resident #23 on the floor with bleeding at around 6:00 AM. He further stated that he reported it to the nurses and discussed the incident with the Director of Nursing on 05/21/23. NJAC 8:39-9.4(f)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and document review, it was determined that the facility failed to conduct an investigation for an injury of unknown origin for Resident #23. This defic...

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Based on observation, interview, record review, and document review, it was determined that the facility failed to conduct an investigation for an injury of unknown origin for Resident #23. This deficient practice was identified for 1 of 31 residents reviewed for incident investigations and was evidenced by the following: On 05/22/23 at 10:40 AM, the surveyor toured the B-Wing of the facility and observed Resident #23 in bed positioned on the right side, facing the wall. On 05/24/23 at 8:16 AM, the surveyor observed Resident #23 in bed and again was positioned in the same manner, facing the wall. On 05/24/23 at 1:05 PM, the surveyor returned to the room and observed Resident #23 in bed positioned on the back side. The surveyor observed a large black raised area on the right forehead. The Licensed Practical Nurse (LPN) who was at the bedside assisting Resident #23 with the lunch meal, revealed that the observed injury was from a fall. On 05/24/23 at 1:25 PM, the surveyor left the room and reviewed both the electronic and paper medical records which reflected that Resident #23 was admitted to the facility with diagnoses which included but were not limited to; blindness left eye, acute kidney failure, other non displaced fracture of the left humerus. A review of the 02/28/23, Significant Minimum Data Set (MDS), an assessment tool, indicated the resident's cognitive skills for daily decision making were severely impaired. The resident required the total assistance of two caregivers for bed mobility and total dependence upon staff for all activities of daily living (ADL). The surveyor reviewed a Progress Note dated, 02/15/23 and timed 06:40 PM, which revealed that the nurse was notified by the aide that Resident #23 was found on the floor while aide was passing out dinner trays. The nurse went to the room and observed the resident on the floor on the side of the bed facing the right side. The resident verbally informed the nurse that his/her right arm is hurting. I asked him/her what happened, and he/she said, I was trying to leave. Further review of the Progress Notes dated 02/16/23, revealed that Resident #23 was transferred to the hospital for increased pain to the left arm. A CT (computed Tomography) result of the the left shoulder received and concluded there was an acute comminuted fracture of the left humoral head. The fall was unwitnessed, the facility did not investigate the incident. There were no employee statements included in the fall report. On 05/25/23 at 9:40 AM, the surveyor reviewed a late entry in the electronic medical record dated 05/24/23 and timed 21:37:06, which revealed that Resident #23 sustained another fall with injury. The Registered Nurse (RN) documented that Resident #23 was found in bed bleeding profusely. Upon entering the room, Resident #23 was observed in bed bleeding profusely from the head and a pressure dressing was applied, the MD (Medical Doctor) was made aware, 911 activated. Resident sent out for evaluation. The RN stated that the Certified Nursing Assistant (CNA) reported that Resident #23 had a fall. However, Resident #23 was transferred to bed prior to being assessed by the nurse. The facility did not investigate to identify who transferred Resident #23 into bed. On 05/26/23 at 11:30 AM, the Director of Nursing (DON) provided 2 fall reports and there were no statements from the staff who worked the days of the falls. During an interview with the DON on 05/30/23 at 10:30 AM, regarding the Fall report dated 02/15/23, she stated that she could not locate any investigation regarding the fall dated 05/21/23. The DON stated that she was told that Resident #23 fell during care. She did not investigate further. When asked if someone was found on the floor bleeding, would that be considered as an injury of unknown origin and should abuse be ruled out, the DON hesitated and then replied, yes. The DON further stated the facility always investigate and report all. She stated, I am sorry, I was told that the resident fell during care. On 06/01/23 at 9:53 AM, the surveyor conducted a telephone interview with the RN who worked the 11:00 PM-7:00 AM shift. In the presence of the survey team, the RN confirmed that she was made aware around 6:45 AM, by the TNA (temporary nursing assistant) that Resident #23 sustained a fall. She went to the room and observed Resident #23 in bed. She was not aware of the exact time of the fall or who transfer Resident #23 to bed. On 06/02/23 at 9:53 AM, during a telephone interview with the Hospitality Aide, in the presence of the survey team, the hospitality aide stated that he went to the room around 6:00 AM to distribute linen and found Resident #23 laying on the floor bleeding. He left the room and reported the incident to the nurse. The facility protocol was to remain with the resident and call for help. Another telephone interview on 06/02/23 at 10:07 AM, with the Licensed Practical Nurse who also worked the 11:00 PM- 7:00 AM shift on 05/21/23, confirmed that she was informed of the fall by the Hospitality Aide at the end of the shift, she did not go to the room. She was assisting the RN with the paper work to transfer Resident #23 out to the hospital. The LPN provided the staff name who reported the fall. She stated that she did not know who or how Resident #23 was transferred into the bed. The LPN was made aware of a statement dated 05/22/23 provided by the facility from a CNA. The LPN confirmed that the hospitality aide was assigned and cared for Resident #23 and not the CNA. A review of the hospitality aide's punch card and the B-Wing assignment sheet confirmed that the hospitality aide worked and was assigned to the B-Wing. The CNA who wrote the statement clocked in on 05/21/23 at 7:02 AM and was not at the facility when the hospitality aide reported that Resident #23 was on found on the floor bleeding profusely. On 06/02/23 at 11:15 AM, the DON was made aware of the discrepancies regarding the fall report, the CNA statement dated 05/22/23, and the telephone interviews with staff who worked on the 11:00 PM-7:00 AM shift. The DON maintained that she was told that Resident #23 fell during care and she did not investigate further nor collect any statement from staff who worked the 11:00 PM-7:00 AM shift on 05/21/23. There was no statement from the Hospitality Aide although the hospitality aide had informed the surveyors that he discussed the incident briefly with the DON on 05/21/23. There was no investigation to rule out abuse. Resident #23 required extensive assistance of two persons assist with transfer. The facility did not investigate to identify who transferred Resident #23 into bed after the hospitality aide reported that he found Resident #23 laying on the floor bleeding profusely. A review of the facility's policy titled, Accidents and Incidents-Investigating and Reporting reflected under Policy Statement: All accidents or incidents involving residents, employees, visitors, vendors, etc., occurring on our premises shall be investigated and results reported to the appropriate department manager and the Administrator. (The policy was not being followed.) A review of the facility's policy titled, Prohibition of Resident Abuse & Neglect, undated, included but was not limited to; Reporting 1. Any witnessed, alleged, or suspected violaitons ,including injuries of an unknown source .must be reported immediately to the employee's supervisor. 4. Reports must be submitted in writing which may include .employee statement. 7. Upon receiving reports the charge nurse and/or nursing supervisor shall immediately examine and interview the resident. 13. An immediate investigation will be conducted. Investigation 1. the nursing supervisor / designee will appoint a representative to investigate the incident. 3. the investigation shall consist of: a. a comprehensive review of the event; b. interview with the person (s) reporting the incident; c. interviews with any witness; f interview with staff members (on all shifts as appropriate) having contact with the resident during the period of the alleged incident. 4. a review of all circumstances surrounding the incident. (The policy was not being followed.) NJAC 8:39-27.1 (a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility faile...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to complete a resident assessment that accurately reflected the resident's status of weight loss. This was identified during a review of the Comprehensive Minimum Data Set (MDS), an assessment tool to facilitate the management of care, for (Resident # 128) 1 of 31 residents reviewed for MDS. This deficient practice was evidenced by the following: On 05/24/23 at 10:30 AM, the surveyor observed Resident #128 during a Resident Council Meeting. At that time, Resident #128 stated that he/she had been losing weight because of lack of edible food. A review of admission Record, an admission summary revealed diagnoses which included but were not limited to Type 2 Diabetes, Folate (Vitamin B) deficiency, Anemia, hyperkalemia (elevated potassium in the blood), Alcohol use, and other psychoactive substance abuse. A review of the facility provided, Weights and Vitals Summary, undated, indicated Resident #128 had the following weights which included but were not limited to: an admission weight dated 01/31/23, of 210 pounds (lbs.) dated 02/01/23 of 204.5 lbs. dated 02/08/23 of 202 lbs. dated 02/13/23 of 198.5 lbs. with a notation -5.0% change [comparison weight 1/31/23, 210 lbs. -5.5%, -11.5 lbs.] dated 02/20/23 of 197.4 lbs. with a notation -5.0% change [comparison weight 01/31/23, 210 lbs, -6%, -12.6 lbs.] dated 02/22/23 of 195 lbs. with a notation -5.0% change [comparison weight 01/31/23, 210 lbs., -7.1%, -15.0 lbs.] dated 03/06/23 of 192.6 lbs. with a notation -5.0% change [comparison weight 02/01/23, 204.5 lbs., -5.8%, -11.9 lbs.]; -7.5% change [comparison weight 01/31/23, 210 lbs., -8.3%, -17.4 lbs.] A review of the person-centered comprehensive care plan revealed no focus area, no goals, no interventions to indicate Resident #128's weight loss. A review of the MDS revealed a Brief Interview of Mental Status (BIMS) of 14 out of 15 which indicated the resident had intact cognition. Section K0300 (weight loss) indicates: Loss of 5% or more in the last month or loss of 10% or more in the last 6 months. This section indicated 0 meaning no weight loss or unknown. Weight listed as 176 lbs. Upon admission on [DATE] Resident #128 weighed in at 210.0 lbs. and with the most recent weight on 05/08/23 the resident weighed in at 175.6 lbs. According to the MDS guideline as stated above the resident lost over 10% in less then 6 months. The resident had a total of 16.38% weight loss since admission on [DATE]. On 06/02/23 at 9:33 AM, during an interview with the surveyor, the MDS coordinator stated, I just modified the weight area. She also stated, the dietitian entered the wrong information, and it did get missed. The MDS coordinator acknowledged it was her responsibility to review the MDS's and that she was unaware until surveyors brought it to the attention of the facility. A review of the facility provided, Electronic Transmission of the MDS, revised 11/22/22, included but was not limited to 6. The MDS coordinator is responsible for ensuring that appropriate edits are made prior to transmitting MDS data. The dietitian was unavailable for interview during the survey. The facility did not follow its policy. NJAC 8:39-11.1, 11.2
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to ensure a.) a resident dependent on staff for Activities of Daily Li...

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Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to ensure a.) a resident dependent on staff for Activities of Daily Living (ADL) received nail care, and b.) a resident dependent on staff for ADLs received nail care and was shaved. This deficient practice was identified for 2 of 3 residents (Resident #35 and #28) reviewed for ADL care. The deficient practice was evidenced by the following: a.) On 05/24/23 at 8:31 AM, Surveyor #1 observed Resident #35 in their room sitting in a wheelchair. Resident #35 reached towards Surveyor #1 and slightly scratched the surveyors right arm. Surveyor #1 requested to see Resident #35's fingernails. The surveyor observed that all 10 nails on both hands were long, eight of the nails had jagged edges, and there was a visible black substance under the nails. On 05/25/23 at 8:53 AM, Surveyor #1 observed Resident #35 in the hallway in their wheelchair. The resident's fingernails were still in the same condition. At that time, Resident #35 stated that he/she needed help to cut and clean his/her nails and would like his/her fingernails trimmed and cleaned. On 05/23/23 at 9:10 AM, during an interview with the surveyor, the Certified Nursing Assistant (CNA) caring for Resident #35 stated that it was her responsibility to set up the resident to clean and wash him/herself. The surveyor asked about shaving and nail care. The CNA stated she could not answer that and that the resident probably refused. When asked the process when a resident refuses care, the CNA stated she would let the nurse know. The CNA stated that there was only one place to document nail care and that was if a resident needed their toenails cut and they had to call the podiatrist. Surveyor #1 and the CNA went to observe Resident #35's nails. The CNA stated, to me yes they (the fingernails) need to be done but only during shower days. On 05/25/23 at 9:13 AM, during an interview with the surveyor, the Licensed Practical Nurse (LPN) caring for Resident #35 stated that if a resident refused nail care, the staff should wait and try to encourage the care later on. She stated if the resident did not allow their nails to be cut, the staff should ask if they could file the resident's nails. If the resident refuses, the staff need to let the nurse know so it could be documented. The nurse would let the doctor know. The LPN stated she was never informed that Resident #35 refused nail care. A review of Resident #35's admission Record (an admission report) revealed that the resident had diagnoses which included but were not limited to unspecified convulsions, age related osteoporosis (early stages of bone loss), dementia, weakness, and chronic pain syndrome. A review of the most recent Quarterly Minimum Data Set (MDS) an assessment tool to facilitate care, dated 04/14/23, included but was not limited to a Brief Interview for Mental Status (BIMS) of 08 out of 15 which indicated the resident had moderately impaired cognition. Section G, Functional Status indicated that Resident #35 required supervision and set up help for personal hygiene. A review of the person-centered comprehensive care plan, printed on 05/30/23, included but was not limited to a focus area of ADL deficit, needing supervision/limited assistance with ADLs date initiated 11/12/21 and revised 02/03/23. Interventions included bed bath daily and shower at least 2 x (times) a week. A review of the facility provided, Order Summary Report, dated active orders as of 05/30/23, included an order dated 11/10/22 for weekly skin checks on shower days Tuesdays and Fridays. A review of the facility provided, IDCP (Interdisciplinary care plan) Team Care Conference, dated 04/19/23, included but was not limited to 2. B. requires extensive assist and direction with ADLs. A review of the facility provided Progress Notes (PN) ranging from 05/01/23 through 05/30/23, contained no documentation that Resident #35 had refused any ADL care. A review of the ADL Worksheet, dated May 23 (2023), included but was not limited to a section for bathing. The worksheet indicated that every day on the 7 am to 3 pm shift from 05/01/23 through 05/24/23, Resident #35 had been given a bed bath. The worksheet indicated that on the 3 pm to 11 pm shift from 05/01/23 through 05/24/23, Resident #35 was provided either a bed bath or shower every day. The worksheet included an area for the staff to document their initials, full signature, and title, but those areas were left blank. A review of the CNA Assignment for B wing dated 05/24/23 (Wednesday) and dated 05/25/23 (Thursday), both indicated the same CNA on both days. The Assignment sheet further indicated shave all residents, clip all nails on shower days. The resident had not received fingernail care during his/her shower on Tuesday 05/23/23 and there were no PN to indicate any refusal of care. b.) On 05/22/23 at 9:49 AM, the surveyor toured the B-Wing of the facility and observed Resident #28 lying in bed. Resident #28 was disheveled and unkempt. The left hand was rested on the blanket and observed with nails long, jagged and with a black coated substance underneath the fingernails. Resident #28 was unshaven. At the surveyor's request, the resident was able to use the left hand to pull the cover and exposed the right hand. The right hand was observed to be contracted and the fingernails were long and jagged with a black film coated underneath the fingernails. On 05/23/23 at 2:13 PM, the surveyor observed Resident #28 in bed. Resident #28 was unshaven, nails were long, jagged and coated with a black coated substance underneath the fingernails. On 05/24/23 at 10:27 AM, the surveyor observed Resident #28 out of bed in the courtyard smoking. Resident #28 already received morning care, the nails were observed in the same condition, long and jagged. When asked about the nails and the facial hair, Resident #28 stated that he/she would like to be shaved. On 05/24/23 at 12:15 PM, the surveyor reviewed Resident #28 clinical record. The admission Face sheet revealed that Resident #28 was admitted to the facility with diagnoses which included but were not limited to, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, and hypertension. The Quarterly Minimum Data Set (MDS) an assessment tool dated 04/04/23, coded Resident #28 as scoring a 6 out of a possible 15 on the Brief Interview for Mental Status (BIMS) which indicated that Resident #28 had some moderate cognitive impairment. Section G of the MDS which referred to ADL's, indicated that Resident #28 was totally dependent on staff for all activities of daily living. The MDS further coded Resident #28 with no rejection of care exhibited. (Section E, E 0800 = 0). The surveyor reviewed the electronic progress notes from 05/10/23 to 05/30/23, and could not find any documentation regarding that personal care was offered and Resident #28 refused. The comprehensive care plan dated 11/26/2020, documented a focus area for Resident #28 with ADL self-care deficit related to hemiplegia (paralysis of one side of the body). history of dementia, history of cerebro-vascular accident. The goal: Will maintain current ability without decline and participate daily to level of capacity. Some of the interventions to manage the goal included: Bed bath daily and shower at least twice a week. Initiated 12/11/20. Converse during care. initiated 12/11/20. Ensure all assistive devices are in reach. Initiated 12/11/20. If combative with care, leave Resident #28 alone and return at a later time. Initiated 08/03/21. Explain to Resident #28,what you are doing before beginning activity. Initiated 08/03/21. Resident #28's ADL worksheet (form CNAs and staff used to document the care provided) for the month of May was reviewed and revealed that Resident #28 received a bed bath almost daily. The documentation revealed that hygienic care was completed, but there was no specific entry for nail and beard care. On 05/26/23 at 7:40 AM, the surveyor observed the resident in bed, unshaven, nails long with black coated substances underneath the fingernails. An interview was conducted on 05/26/23 at 8:30 AM, with the CNA who cared for Resident #28 over the last 3 days. The CNA acknowledged Resident #28 was dependent on staff for care. The CNA stated that she provided care to Resident #28 this morning and she could not recall if the nails needed to be trimmed. On 05/31/23 at 11:48 AM, a second interview with the CNA who provided care to Resident #28, revealed that the facility did not have a CNA care card. She further stated that nail care was not addressed on the ADL Worksheet and usually she will perform nail care and shaving on shower days. On 05/31/23 at 11:51 AM, an interview with a random CNA regarding nail care and shaving, confirmed that the CNAs do not have a care card to follow. In the morning she received report from the nurse regarding care. The nurses do not address nail care and shaving. The CNA further stated that shaving and nail care are part of grooming and should be done when nails are long and the resident could be visibly seen in need of shaving. When asked for the rationale for nail care not being done for some residents, she declined to comment. On 05/31/23 at 11:20 AM, Resident #28 was observed in Physical Therapy, appearance was disheveled and nail care still had not been done. On 06/02/23 at 2:15 PM, the facility was made aware of the above concerns. On 06/05/23 at 8:35 AM, the Regional Administrator (RA#2) provided a folder with in-services only. No further information was provided. A review of the facility provided, Activities of Daily Living policy reviewed 11/22/22, included a resident who cannot carry out ADLs will receive the necessary services to maintain grooming. NJAC 8:39-27.1(a), 27.2(g)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to ensure: (a) that a resident received supplemental oxygen as prescrib...

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Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to ensure: (a) that a resident received supplemental oxygen as prescribed by the physician, and (b) received the necessary respiratory care and services for residents who received oxygen (O2) treatment according to standards of practice for 2 of 3 residents reviewed (Resident #21 and Resident #33) for respiratory care. The deficient practice was evidenced by the following: 1.) On 05/22/23 at 11:00 AM, the surveyor observed Resident #33 in bed wearing a nasal cannula (a device used to deliver supplemental oxygen). The surveyor observed that the nasal cannula was connected to an oxygen concentrator that was set to 3 liters per minute (LPM) of oxygen. The resident stated that he/she was on oxygen most of the time. On 05/23/23 at 12:19 PM, the surveyor observed Resident #33 lying in bed with their eyes closed. The surveyor observed that the resident was wearing the nasal cannula and that the oxygen concentrator was set to 3 LPM. On 5/24/23 at 8:41 AM, the surveyor observed Resident #33 lying in bed and was awake. The surveyor observed that the resident was wearing the nasal cannula and that the oxygen concentrator was set to 3 LPM. The resident stated that he/she was usually on 3 liters of oxygen. According to the admission Record, Resident #33 was admitted to the facility with diagnoses which included, but were not limited to, pleural effusion (a buildup of fluid between the tissues that line the lungs and the chest), chest pain, anemia (a condition in which the blood doesn't have enough healthy red blood cells and leads to reduced oxygen flow to the body's organs), end stage renal disease, paraplegia (paralysis of the legs and lower body), and generalized anxiety disorder. Review of the Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 03/03/23, indicated that Resident #33 had a Brief Interview for Mental Status score of 12 out of 15, which indicated that the resident had moderately impaired cognition. The MDS also revealed that Resident #33 had shortness of breath or trouble breathing when lying flat, used oxygen therapy, that they needed extensive assistance from two staff members to transfer (from the bed to a wheelchair) and did not walk in their room during the assessment window of the MDS. Review of the Physician's Order Form indicated that Resident #33 had an active physician order for Oxygen (2 liters) prn (as needed) for shortness of breath dated 10/20/22. Review of the May 2023 Treatment Administration Record (TAR) and the Medication Administration Record (MAR) revealed that the nurses did not sign that oxygen was administered to Resident #33 on 5/22/23, 5/23/23, and 5/24/23. During an interview with the surveyor on 05/24/23 at 8:57 AM, Resident #33's assigned Licensed Practical Nurse/Unit Manager (LPN UM #1), while reviewing Resident #33's physician orders, stated that the resident was supposed to be on 2 LPM of oxygen. The surveyor brought the LPN/UM #1 to Resident #33's room. The resident was wearing a nasal cannula that was connected to an oxygen concentrator. The surveyor asked the LPN/UM#1 what liters of oxygen the resident's oxygen concentrator was set to? The LPN/UM#1 stated that the oxygen concentrator was set to 3 LPM but should be set to 2 LPM as the physician ordered for shortness of breath (SOB). The LPN/UM#1 added that when a resident was ordered oxygen the nurse should check the physicians order and the TAR for the correct rate of oxygen, and during the nurse's rounds of the residents, the nurse should check that the oxygen is set at the correct LPM as ordered. During an interview with the surveyor on 05/31/23 at 11:56 AM, in the presence of another surveyor and the facility's [NAME] President of Clinical Services (VPCS), the Director of Nursing (DON) stated that there should be a physician order for oxygen and the nurses should follow the physician orders for the liters of oxygen. When the nurses administer oxygen, whether prn (as needed) or continuous, they should document in the resident's TAR. The VPCS added that sometimes the nurses would document that oxygen was administered in the MAR. The DON further stated that the nurses should make sure that the correct liter of oxygen was set on the oxygen concentrator when making their resident's rounds. The facility policy titled, Oxygen Therapy with a reviewed date of 11/02/22, indicated Oxygen is administered by licensed staff and with a physicians order. The Procedure section of the policy indicated to Adjust the delivery device so that it is comfortable to the resident and the proper flow of oxygen is being administered. NJAC 8:39-27.1 (a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documentation it was determined that the facility failed to: a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documentation it was determined that the facility failed to: a.) have a system in place to ensure that all nursing and related services were consistently provided for residents to maintain the highest practicable physical, mental, and psychosocial wellbeing for each resident, as determined by resident assessments, individual plans of care and in accordance with the facility assessment. This deficient practice was observed on 1 of 3 nursing units and for 2 of 31 residents reviewed, (Resident #28, #35) for care. This deficient practice was evidenced by the following: Refer to F677 a) On 05/22/23 at 09:49 AM, Surveyor #2 toured the B-Wing of the facility and observed Resident #28 lying in bed. Resident #28 appearred disheveled and unkempt. The left hand was rested on the blanket with nails long and jagged with a black coated substance underneath the fingernails. Resident #28 was unshaven. At the surveyor's request, the resident was able to use the left hand to pull the cover and exposed the right hand. The right hand was contracted, and the fingernails were long and jagged with a black film coated underneath the fingernails. On 05/23/23 at 12:35 PM during a tour of the B-Wing hallway, Surveyor #1 observed, in the presence of Surveyor #2, and while the lunch meals were being distributed, both surveyors smelled a pervasive odor of urine permeating in the hallway outside of room [ROOM NUMBER]. Residents were observed eating meals in both room [ROOM NUMBER] and the adjacent room [ROOM NUMBER]. At that time, the Director of Nursing (DON) was in the hallway and Surveyor #1 asked the DON if she could smell anything and the DON stated she could not and walked away from the surveyors. On 05/23/23 at 12:36 PM, both surveyors interviewed the B-Wing Registered Nurse (RN) if there were any noticeable odors. The RN stated yes a little, like pee [urine]. The RN stated, it needs to be cleaned. On 05/23/23 12:42 PM, Surveyor #1 interviewed two unsampled residents who were eating at their bedside in room [ROOM NUMBER]. Both residents confirmed that the room was malodorous. On 05/23/23 at 2:13 PM, Surveyor #2 observed Resident #28 in bed. Resident #28 was unshaven, nails were long, jagged, and coated with the black coated substance underneath the fingernails. On 05/24/23 at 10:27 AM, Surveyor #2 observed Resident #28 out of bed in the courtyard smoking. Resident #28 already received care and the nails were in the same condition, long and jagged. When asked about the nails and the facial hair, Resident #28 stated that he/she would like to be shaved. Surveyor #2 reviewed Resident #28's admission Face sheet which revealed that the resident was admitted to the facility with diagnoses which included but were not limited to, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, hypertension. Surveyor #2 reviewed the Quarterly Minimum Data Set (MDS) an assessment tool dated 04/04/23, which indicated that Resident #28 was totally dependent on staff for all activities of daily living (ADLs) and there was no rejection of care exhibited. Surveyor #2 reviewed the electronic progress notes from 05/10/23 through 05/30/23 and could not locate any documentation regarding personal care was offered and Resident #28 refused. Surveyor #2 reviewed the ADL worksheet (a form Certified Nursing Assistant's (CNAs) used to document the care provided) Resident #28 for the month of May 2023. The document revealed that hygienic care was completed however, there was no specific entry for nail and beard care. On 05/26/23 at 7:40 AM, Surveyor #2 observed Resident #28 in bed, unshaven and nails were long with black coated substances underneath the fingernails. During an interview with Surveyor #2 on 05/26/23 at 8:30 AM, the resident's assigned CNA acknowledged Resident #28 was dependent on staff for care. The CNA stated that she provided care to the resident this morning and she could not recall if the nails needed to be trimmed. During a second interview with Surveyor #2 on 05/31/23 at 11:48 AM, the same assigned CNA for Resident #28 revealed that the facility did not have a CNA care type card (a document specific to the individualized care that CNA's needed to provide residents). She further stated that nail care was not listed on the ADL Worksheet and that she usually performed nail care and shaving on shower days. During an interview with Surveyor #2 on 05/31/23 at 11:51 AM, another CNA confirmed that the CNAs do not have a care type card to follow for nail care and shaving. The CNA added that in the morning she received report from the nurse regarding resident care, and that the nurses did not address nail care and shaving. The CNA further stated that shaving and nails care were part of grooming and should be completed when nails were long and it could be visibly observed that the resident needed shaving. Surveyor #2 asked toe CNA what was the reason that nail care was not being completed for some residents and the CNA declined to comment. Surveyor #2 reviewed the facility Activities of Daily Living policy, reviewed 11/22/22, revealed that a resident who cannot carry out ADLs will receive the necessary services to maintain grooming. On 05/24/23 at 8:31 AM, Surveyor #3 observed Resident #35 in their room sitting in a wheelchair. Resident #35 reached towards Surveyor #1 and slightly scratched the surveyor's right arm. Surveyor #1 requested to see Resident #35's fingernails. The surveyor observed that all 10 nails on both hands were long, eight of the nails had jagged edges, and there was a visible black substance under the nails. On 05/25/23 at 8:53 AM, Surveyor #3 observed Resident #35 in the hallway in their wheelchair. The resident's fingernails were still in the same condition. At that time, Resident #35 stated that he/she needed help to cut and clean his/her nails and would like his/her fingernails trimmed and cleaned. On 05/25/23 at 9:10 AM, during an interview with Surveyor #3, the Certified Nursing Assistant (CNA) caring for Resident #35 stated that it was her responsibility to set up the resident to clean and wash him/herself. The surveyor asked about shaving and nail care. The CNA stated she could not answer that and that the resident probably refused. When asked the process when a resident refuses care, the CNA stated she would let the nurse know. The CNA stated that there was only one place to document nail care and that was if a resident needed their toenails cut and they had to call the podiatrist. Surveyor #3 and the CNA went to observe Resident #35's nails. The CNA stated, to me yes they (the fingernails) need to be done but only during shower days. On 05/25/23 at 9:13 AM, during an interview with Surveyor #3, the Licensed Practical Nurse (LPN) caring for Resident #35 stated that if a resident refused nail care, the staff should wait and try to encourage the care later. She stated if the resident did not allow their nails to be cut, the staff should ask if they could file the resident's nails. If the resident refuses, the staff need to let the nurse know so it could be documented. The nurse would let the doctor know. The LPN stated she was never informed that Resident #35 refused nail care. Surveyor #3's review of Resident #35's admission Record (an admission report) revealed that the resident had diagnoses which included but were not limited to unspecified convulsions, age related osteoporosis (early stages of bone loss), dementia, weakness, and chronic pain syndrome. Surveyor #3's review of Resident #35's most recent Quarterly Minimum Data Set (MDS) an assessment tool to facilitate care, dated 04/14/23, included but was not limited to a Brief Interview for Mental Status (BIMS) of 08 out of 15 which indicated the resident had moderately impaired cognition. Section G, Functional Status indicated that the resident required supervision and set up help for personal hygiene. Surveyor #3s review of the person-centered comprehensive care plan, printed on 05/30/23, included but was not limited to a focus area of ADL deficit, needing supervision/limited assistance with ADLs date initiated 11/12/21 and revised 02/03/23. Interventions included bed bath daily and shower at least 2 x (times) a week. Surveyor #3's review of the facility provided, Order Summary Report, dated active orders as of 05/30/23 for Resident #35, included an order dated 11/10/22 for weekly skin checks on shower days Tuesdays and Fridays. Surveyor #3's review of the facility provided, IDCP (Interdisciplinary care plan) Team Care Conference, dated 04/19/23, included but was not limited to 2. B. Resident #35 requires extensive assist and direction with ADLs. Surveyor #3's review of the facility provided Progress Notes (PN) ranging from 05/01/23 through 05/30/23, contained no documentation that Resident #35 had refused any ADL care. Surveyor #3's review of the CNA Assignment for B-Wing dated 05/24/23 (Wednesday) and dated 05/25/23 (Thursday), both indicated the same CNA on both days. The Assignment sheet further indicated shave all residents, clip all nails on shower days. The resident had not received fingernail care during his/her shower on Tuesday 05/23/23 and there were no progress note to indicate any refusal of care. A review of the New Jersey Department of Health (NJDOH) Certified Nurse Aide (CNA) Scope of Practice indicated that a Certified Nurse Aide shall provide care and assist residents with the following tasks related to the activities of daily living (ADL) only under the general supervision of a registered nurse. (a) Tasks associated with personal care included but were not limited to, Grooming, Shaving, and Caring for the nails. The facility provided, Facility Assessment Tool, reviewed 10/2022, indicated to provide appropriate training/education and adequate staffing to meet its residents' daily needs, preferences, and routines to help each resident attain or maintain the highest practicable physical, mental, and social well-being. In the section titled, Staffing Plan, 3.2. The overall number of qualified staff provided to meet each resident's needs does not fall below the minimum daily average required by state law for direct care and services per resident per day. NJAC 8:39-5.1 (a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected 1 resident

Based on observation, interview and document review it was determined that the facility failed to serve foods at an acceptable temperature for 1 of 6 residents interviewed during a resident council me...

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Based on observation, interview and document review it was determined that the facility failed to serve foods at an acceptable temperature for 1 of 6 residents interviewed during a resident council meeting and for 1 of 1 resident reviewed for Hospice Care (Resident #86). The deficient practice was evidenced by the following: On 05/24/23 at 8:37 AM, Resident #86 was observed in bed, a puree meal tray was at the bedside. Resident #86 greeted the surveyor, and the surveyor observed that the meal appeared congealed and uneaten. When the surveyor asked the resident if he/she liked the food, the resident stated, food, not so good. On 05/24/23 at 11:11 AM, during the surveyor conducted resident council interview, 1 of 6 residents stated the food was inedible, vegetables are over done, and the food is mushy. On 05/24/23 at 11:15 AM, the surveyor observed that the posted menu for the lunch meal was barbeque chicken, steamed rice, oriental mixed vegetables, fruit cocktail, whole milk and coffee. On 05/24/23 at 12:09 PM, the surveyor requested regular meal which consisted of barbeque chicken, mixed vegetable and rice and puree meal that consisted of puree chicken, mixed vegetables and mashed potato and a four ounce container of milk. The Food Service Director (FSD) accompanied the surveyor with what was identified as a calibrated thermometer and the meal trays arrived on the A-Wing at 12:10 PM, and the final tray was passed on the unit at 12:16 PM. The surveyor asked the FSD what the temperature of the hot foods should be and she stated 165 degrees Fahrenheit (F). The facility Administrator (LNHA) was also present at that time and the temperature of the meals was checked which revealed: Barbeque Chicken 165 F. Rice 120 F. At that time the surveyor asked the FSD if the temperature of 120 F was acceptable and the FSD stated it was not okay. Mixed Vegetable 129 F. Puree Chicken, 127 F. At that time the surveyor asked the FSD if the temperature of 120 F was acceptable and the FSD stated it was no, it should be hotter. Puree Vegetable 127 F. Mashed Potato 118 F. Four ounces of milk, 58 F. At that time the surveyor asked the FSD if the temperature was acceptable and the FSD stated it was no, it should be 30 F. At 12:29 PM, the surveyor entered the kitchen to review the final cooking temperatures with the Cook, and to review the temperature log. The [NAME] showed the surveyor the cooking temperatures, documented in the temperature log, for the Barbeque Chicken- 200F, Mixed Vegetable-200 F and the Starch (Rice) -197 F. The puree food temperatures were left blank. The [NAME] stated she did not write the temperatures in the temperature log, and was unable to provide the temperatures for the puree food to the surveyor. The [NAME] then stated we had to reheat them [puree food]. At 12:32 PM, the surveyor requested that the FSD calibrate the thermometer used for the test tray in the presence of the surveyor. The FSD stated the thermometer should be 32 F when calibrated and the surveyor observed the FSD place the thermometer in an ice bath which revealed 32 F. On 05/24/23 at 1:27 PM, the surveyor asked the LNHA and FSD for a policy related to when food temperatures should be taken and what the food temperatures should be when the food was received by the residents. The LNHA stated the facility does not have a policy to determine what the food temperatures shoud be and when the staff should take the food temperatures. The survey team requested to speak with the facility Dietitian throughout the survey and the facility LNHA and Corporate Administration had informed the survey team that the Dietitian was unavailable for the duration of the survey and there was no coverage for the position. NJAC 8:39-17.4 (a)2
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0924 (Tag F0924)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility provided documentation, it was determined that the facility failed to en...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility provided documentation, it was determined that the facility failed to ensure corridors were equipped with intact, firmly secured handrails. The deficient practice occurred on 3 of 3 units and was evidenced by the following: On 05/23/23 at 1:02 PM, on A-Wing, two surveyors were observing the facility environment. In the hallway outside of room [ROOM NUMBER] A, the surveyors observed a broken handrail with sharp edges. On 05/23/23 at 1:14 PM, during an interview with the two surveyors, the Licensed Nursing Home Administrator (LNHA) stated that she made rounds in the mornings. She stated that most of the whole floor (A Wing) does for themselves. She further stated, you do realize the whole building is behavioral. On 05/23/23 at 1:16 PM, the two surveyors escorted the LNHA to the broken handrail. The LNHA stated, I didn't see it. The surveyors and LNHA observed a loose handrail in the hallway outside of room [ROOM NUMBER]. A Certified Nursing Assistant (CNA) was present and stated a maintenance staff member had been pulling at it yesterday. The LNHA stated she was unaware yesterday of the handrail being loose. On 05/23/23 at 1:22 PM, the LNHA showed the two surveyors the A Wing maintenance book. She stated when you see something broke, I put it in here. They come in here every morning and look at the book and fix it. The last entry in the A Wing maintenance book was dated 05/08/23. On 05/23/23 at 1:38 PM, during an interview with the surveyors, the LNHA stated that maintenance had two pieces to fix handrails. She stated until the handrails were fixed, the staff would have to watch the residents, so they don't go there. The surveyors and LNHA observed there were no staff at the nursing desk. On 05/24/23 at 8:26 AM, on A Wing outside of room [ROOM NUMBER], Surveyor #1 observed the lower handrail was broken. The LNHA and Director of Nursing (DON) were at the nursing station. The LNHA stated she had looked at handrails that morning and that she was letting maintenance know. On 05/24/23 at 8:37 AM, on B-Wing high side, Surveyor #3 observed a section of handrail leading to the resident smoking area. The handrail was visibly pulled away from the wall at the corners of the handrail. Survey #3 touched the handrail and it loose and able to be moved up and down. On 05/24/23 at 9:08 AM, the LNHA was present, and Surveyor #3 asked where to find the maintenance department. The LNHA was shown the handrail and stated that the maintenance staff was out and he will return shortly. On 05/24/23 at 9:11 AM, the Maintenance Director arrived on B-Wing and Surveyor #3 showed him the unsecured, loose handrail. The Maintenance Director stated he checks the handrails as needed and that it was important for the handrails to be secure so residents don't fall. On 05/24/23 at 8:46 AM, on C-Wing, two surveyors observed a broken lower handrail on the corner with the corner cap missing. This was observed directly across from the nursing station with residents ambulating freely in the area. A review of the facility provided, admission Agreement, undated, included but was not limited to Resident Rights .Physical and Personal Environment .to live in a safe, clean comfortable and home-like environment A review of the facility provided, Facility Assessment Tool, dated 10/2022, included but was not limited to 3.8 The [name redacted] facility ensures equipment is maintained and monitored to protect and promote the health and safety of our residents. The facility's maintenance department has a preventative maintenance program in place to maintain the physical plant and equipment in a safe manner. NJAC 8:39-27.1 (a); 32.1 (a); 32.3 (a)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review it was determined the facility failed to develop person-centered comprehensiv...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review it was determined the facility failed to develop person-centered comprehensive care plans to address the residents medical, physical, mental, and psychosocial needs. This deficient practice was identified for 4 of 31 residents reviewed (Resident #33, #49, #128, #138), for 1 of 2 closed records reviewed (Resident #157) for care plans and was evidenced by the following: 1.) On 05/22/23 at 11:00 AM, during the initial tour of the facility, the surveyor observed Resident #33 in bed and was wearing a nasal cannula (a device used to deliver supplemental oxygen). The surveyor observed that the nasal cannula was connected to an oxygen concentrator that was set to 3 liters per minute (LPM) of oxygen. The resident stated that he/she was on oxygen most of the time. On 05/23/23 at 12:19 PM, the surveyor observed Resident #33 lying in bed with their eyes closed. The surveyor observed that the resident was wearing the nasal cannula and that the oxygen concentrator was set to 3 LPM. On 5/24/23 at 08:41 AM, the surveyor observed Resident #33 lying in bed awake. The surveyor observed that the resident was wearing the nasal cannula and that the oxygen concentrator was set to 3 LPM. The resident stated that he/she was usually on 3 liters of oxygen. According to the admission Record, Resident #33 was admitted to the facility with diagnoses which included, but were not limited to, pleural effusion (a buildup of fluid between the tissues that line the lungs and the chest), chest pain, anemia (a condition in which the blood doesn't have enough healthy red blood cells and leads to reduced oxygen flow to the body's organs), and generalized anxiety disorder. Review of the Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 03/03/23, indicated that Resident #33 had a Brief Interview for Mental Status score of 12 out of 15, which indicated that the resident had a moderately impaired cognition. The MDS also revealed that Resident #33 had shortness of breath or trouble breathing when lying flat, used oxygen therapy, that they needed extensive assistance from two staff members to transfer (from the bed to a wheelchair) and did not walk in their room during the assessment window of the MDS. Review of the Physician's Order Form indicated that Resident #33 had an active physician order for Oxygen (2 liters) prn (as needed) for shortness of breath dated 10/20/22. Review of Resident #33's current and active comprehensive care plan did not include oxygen therapy as part of the resident's care plan. During an interview with the surveyor on 05/30/23 at 1:16 PM, Resident #33's assigned Licensed Practical Nurse/Unit Manager (LPN/UM #1) stated that if someone was on oxygen, they should have a care plan for oxygen. A care plan was for whatever the person has, such as ongoing antibiotics, ongoing oxygen, anything. It was important to care plan because you need to know what is going on with the patient to give good care and would need to have interventions in place to help the residents and if the interventions are not working need they needed to be changed. During an interview with the surveyor on 05/31/23 at 11:56 AM, in the presence of the [NAME] President of Clinical Services (VPCS), the Director of Nursing (DON) stated that when a resident was on oxygen it should be included in the resident's care plan. Review of the facility's policy titled Interdisciplinary Care Planning Protocol, dated 11/22, revealed that problems established by the team with the resident/family input must be specific and individualized. NJAC 8:39-11.2 (e)(i) ;27.1(a) 3.) On 05/24/23 at 10:30 AM, Surveyor #3 observed Resident #128 as he/she attended the Resident Council Meeting (RCM). During the RCM, Resident #128 stated that the food was inedible and that he/she had lost weight. Resident #128 stated that he/she had spoken to the Dietitian twice about food preferences such as requesting fresh vegetables and fruit. Also, that the canned fruit was always served at room temperature and not cold. On 05/31/23 at 1:00 PM, Surveyor #3 observed Resident #128 in their room with their lunch tray on the over bed table. Resident #128 informed the surveyor that he/she had only eaten one chicken thigh. He/she stated that the Dietitian knew about the weight loss but that he/she wanted to lose weight a healthy way not because of (facility) food choices. Resident #128 stated I just want better food choices. A review of Resident #128's admission Record revealed he/she was admitted on [DATE], with diagnoses which included but were not limited to, alcohol use, psychoactive substance abuse, hypertension, Type 2 diabetes, and folate (Vitamin B) deficiency. A review of the facility provided, Weights and Vitals Summary, dated 05/31/23, revealed the following dates / weights: 01/31/23 weight 210 pounds (lbs.) 02/01/23 weight 204.5 lbs. 02/08/23 weight 202 lbs. 02/13/23 weight 198.5 lbs. -5.0% change [comparison weight 01/31/23, 210 lbs., -5.5%, -11.5 lbs.] 02/20/23 weight 197.4 lbs. -5.0% change [comparison weight 01/31/23, 210 lbs., -6%, -12.6 lbs.] 02/22/23 weight 195 lbs. -5.0% change [comparison weight 01/31/23, 210 lbs., -7.1%, -15 lbs.] 03/06/23 weight 192.6 lbs. -5.0% change [comparison weight 02/01/23, 204.5 lbs., -5.8%, -11.9 lbs.]; -7.5% change [comparison weight 01/31/23, 210 lbs., -8.3%, -17.4 lbs.] 05/08/23 weight 175.6 lbs. A review of the person-centered comprehensive Care Plan provided by the facility and printed on 05/31/23, revealed no focus area regarding Resident #128's weight loss, no goals regarding the weight loss, and no interventions regarding the weight loss. A review of the most recent Quarterly MDS dated [DATE], revealed under Section K, a weight of 176 lbs. K0300, loss of 5% or more in the last month or loss of 10% or more in the last 6 months was documented as 0 No or unknown. A review of a Physician's Progress Note, dated 05/15/23, revealed a weight of 175.6 lbs. on 5/8 (5/8/23), admission weight of 210 lbs. progressive wt (weight) loss from 210 lbs. to 175 lbs. The Progress Note went on to include to schedule follow up blood work, to monitor intake, a dietary evaluation, and to consider a medication used for appetite stimulation. On 05/30/23 at 1:29 PM, during an interview with surveyors, the DON stated that she had a good relationship with the Dietitian and that every Monday weights would be done and reweighs. The DON stated that she and the Dietitian had a weekly weight meeting on Thursdays to discuss significant weight changes and interventions. The DON stated that weight concerns should be documented on the care plans so everyone knows. A review of the facility provided, Dietitian job description, dated 06/10/22, included but was not limited to maintains nutritional care plans. 4.) On 05/22/2023 at 9:46 AM, during the initial tour of Unit C, the surveyor observed Resident #138 awake and alert, lying in bed. The surveyor was unsure if the resident understood the surveyor and then asked the resident understood English and the resident stated no. When asked if he/she understood some English, the resident stated yes. At that time, the surveyor interviewed the Director of Nursing (DON) who stated that some residents were [of Asian descent] and some spoke [a foreign language]. The DON stated that some residents could understand and speak basic English and the staff would use simple words so they would understand. Review of the admission Record revealed Resident #138 was admitted to the facility with medical diagnoses included, but not limited schizophrenia, anemia, and noncompliance with other medical treatment and regimen due to unspecified reason, Review of the Annual Minimum Data Set (MDS), an annual assessment tool dated 04/10/23, indicated the resident had a Brief Interview of Mental Status of 7, meaning the resident severely impaired cognition. Section B revealed the resident had clear speech, could make him/herself understood and had the ability to understand others. Section G of the MDS, functional status showed the resident was a set up/supervision for hygiene, eating, and ambulation. Review of Resident #138's current and active care plan did not include communication as part of the resident's care plan. On 05/23/23 at 11:49 AM, the surveyor observed Resident #138 awake and alert sitting in bed. The surveyor greeted the resident with Good Morning and the resident replied back Good Morning. On 05/24/23 at 8:43 AM, the surveyor observed Resident #138 standing in the hallway waiting to go outside to the smoking area. The resident stated Good Morning to the surveyor. During an interview with the surveyor on 05/25/23 at 9:26 AM, CNA #2 stated that Resident #138 did not speak English and there was usually an interpreter in the building if needed. CNA #2 further stated that the resident could understand basic English and was able to tell us if he/she was hungry or needed to use the bathroom. Review of the social service note, dated 04/29/23, revealed that the resident was a [AGE] year old [of Asian decent] and the social service notes from April to May 2023 did not reveal any documentation regarding speaking a primary language that was not English. Review of the progress notes form March 2023- May-2023 revealed two physician progress notes, dated 04/10/23 and 05/10/23, which indicated that the translator reported that that the resident used to live with a sibling but due to his/her mental disability the resident could no longer live there and had no place to go. During an interview with the surveyor on 05/30/23 at 1:14 PM, the LPN UM #1 stated that if a resident spoke a different language, it should be care planned. LPN UM #1 further stated that the care plan was important because the staff needed to know what is going on with the resident. The care plan needed to have interventions to help the residents and if the interventions were not working then the interventions needed to be revised. During an interview with the surveyor on 05/31/23 at 11:51 AM, in the presence of the VPCS and Regional Nursing Director, the DON stated that if a resident spoke another language, then it should be documented on the care plan. The DON further stated that it was important to care plan for communication because we need to know how to communicate with them and to understand what they are trying to tell us. During an interview with the surveyor on 06/01/23 at 11:34 AM, the Director of Asian Care Services confirmed that Resident #138 primary language was [a foreign language], and that an interpreter was available for assessments and team meetings. During an interview with the surveyor on 06/01/23 at 11:47 AM, the VPCS stated that if a resident had a language barrier it should be documented in the care plan. Review of the facility's policy titled Interdisciplinary Care Planning Protocol, dated 11/22, revealed that problems established by the team with the resident/family input MUST be specific and individualized. 5.)On 05/24/23, a surveyor reviewed the closed medical record for Resident #157. A review of the admission Record revealed Resident #157 had been admitted and readmitted to the facility with diagnoses which included but were not limited to, heart failure, endocarditis, sepsis, bacteremia, opioid abuse, and anemia. A review of the Quarterly MDS, dated [DATE], included but was not limited to Section O, IV (intravenous) medications and indicated administered while a resident. A review of the facility provided, Order Summary Report, active orders as of 02/25/23, included but was not limited to, an order dated 02/17/23 change IV transparent dressing and needleless connector on admission or 24 hours post insertion, then Q (every) 7 days and PRN (as needed) for IV therapy; Ampicillin (an antibiotic) Sodium Solution Reconstituted 2 gm (gram) use 100 ml (milliliter) intravenously every 4 hours for endocarditis until 03/06/23; and ceftriaxone sodium solution reconstituted 2 gm use 2 gram intravenously every 12 hours for endocarditis until 03/05/23. A review of the facility provided, Skilled Charting, dated 02/23/23, included but was not limited to, L. medications/orders 2a. IV medication was checked off as in use. A review of the facility provided Care Plan for Resident #157, care plan closed date 03/10/23, included all areas as closed reason being discharge. A review of the entire 10 pages provided by the facility indicated there was no focus area, goal, or interventions related to the resident having an intravenous access or the use of antibiotics for endocarditis. 2.)On 05/24/23 at 10:59 AM, the surveyor observed Resident #49 at the nurses cart outside of the resident's room. Resident #49 was using exploitive and telling the nurse about the poor quality of the food at the facility. On 05/25/23 at 8:59 AM, the surveyor interviewed Resident #49, who stated, I can't eat this [exploitive redacted]. Resident #49 stated he choked on freezer burned chicken and then went to the hospital and they found out that he/she had a tumor. Resident #49 stated he/she used to be 195- 200 pounds. Resident #49 stated again, I cannot eat this [exploitive redacted], and added I would not give it (food served) to a pig. The resident stated that the facility food was so bad, and there were no other food options offered, that he/she would rather just drink a supplement than eat the horrible food. The surveyor reviewed Resident #49's medical record which revealed the following: The admission Record revealed a diagnosis of Malignant Neoplasm of Esophagus and Dysphagia. A Nursing Progress Note dated 05/05/23 at 17:30 [4:30 PM] revealed Resident not happy with meal [he/she] received this PM. Resident is on mechanical soft diet and states [he/she] can eat regular food as long as its soft. This nurse explained we can only give what was recommended after swallow evaluation. This [nurse] will put in for another consultation with dietitian so dietary can be aware of what specific foods resident would like to eat. Resident is receiving Ensure Plus bid [twice daily] will recommend for an increase in supplement. A Dietary Note dated 5/18/2023, 18:01 [6:01 PM] revealed Resident #49's May weight was 146 pounds. A desirable .6 pound in 30 days. [His/her] diet texture was upgraded to mechanical soft texture last month but [he/she] expressed to DON (Director of Nursing) [he/she] does not like meals and will prefer to drink more supplements. Writer visited resident and [he/she] confirmed preference of commercial supplements to present texture of food . Continue to provide trays for oral gratification rather than nutrition . A Physician Progress Note Narrative dated 5/22/2023 11:49 revealed . weight 1456 pounds, s/p [status post] removal of peg tube on 4/28, pt [patient] upgraded to mechanical soft diet with supplements, wt [weight] stable . The Care Plan (CP) for Resident #49 was reviewed which revealed a Focus of At risk for weight loss secondary to cancer and increasingly difficulty with swallowing. I am also at risk because of my refusal to take my peg [nutrition provided through a tube into the stomach] tube feedings, Date Initiated 02/08/23. Goal: I will maintain my weight through chemotherapy and radiation utilizing my peg tutee (a tube inserted through stomach wall to supply liquid nutrition support) when I am unable to tolerate by PO (by mouth) diet. Target Date: 07/13/23. Another goal revealed, I will work with my dietician and medical team to understand my needs for diet adjustment including increase calories or change in food consistency. Target Date: 07/13/23. The Interventions, Initiated 02/08/23 included: Educate on diet supplementation intake, Educate on proteins and nutrients necessary to maintain breakdown of skin of integrity of weight loss, encourage participation in swallow studies and compliance with recommendations, psych eval and treat. (The CP was not reflective of the residents status and there were no interventions regarding specific preferences and concerns with dislike of food, or follow-up regarding food preferences.) On 05/30/23 at 12:17 PM, during an interview with the surveyors and upon requests made by the survey team to interview the Dietitian, the LNHA stated she would have to see who was covering for the dietitian. The LNHA stated the Dietitian was on vacation from Saturday 05/27/23 through 06/03/23. The LNHA stated that since the Dietitian was only going to be gone for one week that there would not be a dietitian covering. Dietitian job Description, reviewed 06/10/2022 Responsibilities: revealed: . Maintains nutritional care plans . Listens attentively to patient complaints and resolves or refers to appropriate individuals.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0685 (Tag F0685)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to arrange for an audiology consu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to arrange for an audiology consult when a hearing impairment was identified. This deficient practice was identified for 1 of 31 residents (Resident #8) reviewed and was evidenced by the following: On 05/26/30 at 9:30 AM, the surveyor observed the Certified Nursing Assistant(CNA), while in in Resident #8's room repeat herself several times during a conversation she had with Resident #8, the resident responded huh? to several questions/comments from the CNA. Resident #8 stated when people talk to me, I can't hear them, I cannot hear on both ears. The CNA stated to the surveyor that Resident #8 had some hearing loss, but she had not observed him/her wearing hearing aides. The surveyor reviewed Resident #8's medical record. Resident #8 was admitted to the facility with diagnoses which included but were not limited to, unspecified dementia without behavioral disturbances, major depressive disorder, schizophrenia and anxiety. The Annual Minimum Data Set (MDS) assessment dated [DATE], revealed that Resident #8 was moderately cognitively impaired. Resident #8 scored 8 out of 15 on the Brief Interview for Mental Status (BIMS). The resident required limited assistance of one staff for activities of daily living (ADLs). The resident had hearing loss. Resident #8 was assessed as having clear speech, usually understood, understands, mild cognitive deficits, and difficulty hearing. The Comprehensive Care Plan (CP) dated 11/05/20, reflected a focus for communication due to hard of hearing. The Goal was for Resident #8 to communicate needs without frustration. The following interventions were to be implemented: Allow adequate time for response. Initiated 12/10/20 Ask resident to repeat words as needed. Initiated 12/10/20. Ask simple yes or no questions. Initiated 12/10/20 Assist resident to build up simple vocabulary of words or gestures to make needs known. Initiated 12/10/20. On 05/26/23 at 10:14 AM, the surveyor interviewed the Licensed Practical Nurse (LPN) assigned to the B-Wing regarding Resident #8's hearing impairment. The LPN stated that for any resident with hearing impairment a consultation had to be initiated for an evaluation to see if the resident had ear wax build up, and then the resident would be referred to the audiologist at the ENT (Ears, Nose,Throat) clinic. The surveyor reviewed the clinical record and was unable to locate any follow-up that was done regarding what the LPN stated would be the protocol for a resident with a hearing impairment. On 05/26/23 at 12:30 PM, during an interview with the Social Worker (SW), the SW stated that Resident #8's concerns with hearing aids had first been identified in 2019. However, the SW stated stated that she could not tell if Resident #8 ever had hearing aids. The SW further stated that the nursing department was responsible to follow up with any appointments. The SW declined to answer further questions regarding the above issue and deferred to nursing for follow-up. On 05/30/23 at 10:43 AM, the SW provided a form titled, Report of Consultation, dated 12/17/19. Under report the following was documented: Findings: Wax AU- CNT [ear wax] Diagnosis: Cerumen Bilateral. Recommendations: Continue wax treatment and go to ENT clinic. On 05/30/23 at 11:05 AM, the surveyor returned to the B-Wing and reviewed the clinical record again with the LPN to locate any documented follow-up for the 12/17/19 recommendations. The LPN was unable to locate any documentation regarding the follow-up. On 05/30/23 at 11:15 AM, the above concern was presented to the Director of Nursing (DON). The DON stated that all consultation recommendations should be followed-up. The DON added that she was not aware of any consultation regarding the hearing concerns for Resident #8 and stated she was not working in the facility at that time. She could not comment on what had been done regarding the referral. On 05/31/23 at 9:32 AM, the surveyor conducted a follow up interview with the SW. During the interview, the SW stated that she obtained the request for the audiology consult from an old chart but could not verify if the follow up appointment was completed. The SW could not provide any information documented evidence regarding if the referral had been made for a hearing aide and was rejected by Medicare. A review of Resident #8's Personal Needs Allowance (PNA) provided by the SW dated 12/31/22, revealed that Resident #8 had over $ 2,721 dollars in the account. There was no documented evidence that Resident #8 was asked if he/she would consider paying for hearing aids to improve his/her quality of life. On 06/02/23 at 2:15 PM, the facility was again made aware of the above concern. No additional information was provided on the exit day for review. NJAC 8:39-27.5(a)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0800 (Tag F0800)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and document review it was determined that the facility failed to ensure each resident was provi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and document review it was determined that the facility failed to ensure each resident was provided with meals that were palatable, met specific preferences related to their clinical condition and were offered alternate meal options, including options that the facility only provided to a subset of the resident population. The deficient practice occurred for 6 of 6 residents who attended a resident council meeting, for 1 of 3 residents reviewed for food (Resident #49) and was evidenced by the following: Refer to 692G On 05/23/23 at 2:23 PM, a copy of a three week menu cycle was provided by the Licensed Nursing Home Administrator LNHA and signed by [Name] Dietitian, and an unsigned two week [Asian] menu cycle. On 05/24/23 at 10:30 AM, the surveyor conducted a resident council meeting with six residents. The residents were asked about the meals and residents stated to the surveyor the food is inedible, everything is mushy and the vegetables were over done, you get whatever they offer you, and the only alternate is a grilled cheese. One resident stated the Dietitian informed him/her that whole grains are never going to happen, and then stated mostly canned fruit instead of fresh and the canned fruit was not served cold. The residents were asked about the alternate [Asian] menu and 6/6 stated they were not offered those items. Six of six residents informed the surveyor that there was no food committee to discuss the menu or food concerns that were brought up by the resident council. On 05/24/23 at 10:59 AM, the surveyor observed Resident #49 at the nurses cart outside of the resident's room. Resident #49 was using exploitive and telling the nurse about the poor quality of the food at the facility. On 05/25/23 at 8:59 AM, the surveyor interviewed Resident #49, who stated, I can't eat this [exploitive redacted]. Resident #49 stated he choked on freezer burned chicken and then went to the hospital and they found out that he/she had a tumor. Resident #49 stated he she used to be 195- 200 pounds. Resident #49 stated again, I cannot eat this [exploitive redacted], and added I would not give it (food served) to a pig. The resident stated that the facility food was so bad, and there were no options, that he/she would rather just drink a supplement than eat the horrible food. The surveyor reviewed Resident #49's medical record which revealed the following: The admission record revealed, but was not limited to, a diagnosis of Malignant Neoplasm of Esophagus, and Dysphagia. A Nursing Progress Note dated 05/05/23 at 17:30 revealed Resident not happy with meal he received this PM. Resident is on mechanical soft diet and states he can eat regular food as long as its soft. this nurse explained we can only give what was recommended after swallow evaluation. This [nurse] will put in for another consultation with dietitian so dietary can be aware of what specific foods resident would like to eat. Resident is receiving Ensure Plus bid [twice daily] will recommend for an increase in supplement. A 5/18/2023 18:01 Dietary Note revealed Resident #49's May weight is 146#. A desirable .6# in 30 days. [His/her] diet texture was upgraded to mechanical soft texture last month but he expressed to DON he does not like meals and will prefer to drink more supplements. Writer visited resident and [he/she] confirmed preference of commercial supplements to present texture of food . Resident is on agreement to diet plan. Continue to provide trays for oral gratification rather than nutrition . The Care Plan for Resident #49 was reviewed which revealed a Focus of At risk for weight loss secondary to cancer and increasingly difficulty with swallowing. I am also at risk because of my refusal to take my peg [nutrition provided through a tube into the stomach] tube feedings, Date Initiated 02/08/23. Goal: I will work with my dietician and medical team to understand my needs for diet adjustment including increase calories or change in food consistency. There were no interventions regarding specific preferences and concerns with dislike of food and there was no follow-up regarding preference updated or follow-up regarding concerns with food preparation or alternate options available. On 05/24/23 At 12:06 PM, the cook identified as the special food cook for only the Asian menu per the FSD. The surveyor observed that he was cooking an item that looked very visually appealing and was in a large pan on the stove. The item also smelled very appetizing. When the the surveyor asked about the item the cook stated it was Garlic Shrimp, and Cabbage, the surveyor asked the FSD who was entitled to eat that item. The FSD stated only [Asian] people get it and then stated it is something that the [Asian] people sign for upon admission and it is never on the regular menu. The FSD then stated only if there were leftovers could other residents have it. The Administration informed the survey team that the Dietitian was unavailable for the duration of the survey. On 05/31/23 at 1:23 PM, the survey team informed the [NAME] President of Clinical Services (VPCS), Regional Administrator #2 (RA #2) and the Director of Nursing (DON) regarding the resident concerns regarding the food and the lack of choice. During a facility pre-exit conference held on 06/01/23 at 10:05 AM. The RA #2 acknowledged the facility residents were not able to choose menus or have an alternate menu available. Dietitian job Description, reviewed 06/10/2022 revealed: Responsibilities: Listens attentively to patient complaints and resolves or refers to appropriate individuals. NJAC 8:39-4.1(12); 17.4(1)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined that the facility failed to have a process in place to ensure that all r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined that the facility failed to have a process in place to ensure that all recommendations, grievances and concerns presented by the residents during the monthly resident council meetings were consistently addressed. This deficient practice was identified for 6 of 6 residents who attended a resident council meeting and was evidenced by the following: A review of the Resident Council Meeting 02/22/23, included the following: Maintenance: Issues in some bathrooms have been fixed; asking again not to flush paper towels, Dietary: Residents are requesting banana cream pie. A review of the Resident Council Meeting minutes from 03/24/23, included the following: Repair has begun in the rooms and painting; Rooms too cluttered need to downsize; Social Worker is the only one that can go shopping, Social Services will assist resident buying container to help with decluttering. We ask all residents to stop giving their [type of card name redacted] money card to other people; and Residents requesting to have more fresh fruit and would like to have more hot dogs and hamburgers. Requesting liver be removed from the menu. There was no documented follow up from the 02/22/23 resident Council Meeting minutes, including the request for the banana cream pie. A review of the Resident Council Meeting minutes from 04/19/23, included the following: Social Services will assist residents in buying containers to help with decluttering; and Social Worker is the only one that can go shopping, we ask all residents to stop giving their [name redacted] money card to other people. The Residents are asking if we could add filet [NAME] to the menu, they love when we make fried chicken. There was no documented follow up from the 03/24/23 Resident Council minutes, including the request for the more fresh fruit, more hot dogs and hamburgers, the removal of liver from the menu and the banana cream pie that was requested in the February 22, 2023 meeting. There was also no documented follow up regarding the status of Social Services providing containers for decluttering documented in the Resident Council Meeting minutes dated 03/24/23 . On 05/24/23 at 10:36 AM, the surveyor was present for a Resident Council Meeting with six residents. At that time, 6/6 residents requested that they wanted fresh fruits and vegetables to be served, and this request was consistent with what was documented on the 04/19/23 Resident Council minutes. One resident stated the food was inedible, he/she had lost weight and talked to the dietitian twice about food preferences and there had been no resolution and no follow-up. The resident added he/she had eaten very few vegetables because the vegetables were frozen and then steamed. The resident stated he/she would be happy with one piece of celery and a carrot, just fresh. Another resident stated that the fruit was mostly canned and was served at room temperature which was warm. Another resident stated that the soda and snack machines were broken. A resident stated that any resolutions from the Resident Council was addressed a one on one thing (group concerns were not addressed by the facility). On 05/25/23 at 8:20 AM, the LNHA was interviewed by surveyors who asked about the process regarding follow-up from the concerns expressed during the Resident Council meetings. The LNHA stated there was no documentation or follow- ups from the resident council meetings. When asked about the bins requested for the clothing that was cluttering the rooms, the LNHA stated she had looked at the minutes and did not see any need to address the bins. The Social Worker was present during the interview and stated that only a few people needed the bins so it was not done on a form that would be used to address a concern in the resident council. The LNHA stated that if there was a problem brought up by an individual resident, that the individual concern would be addressed through the grievance form. The LNHA, in the presence of the Social Worker, was unable to specify a policy or process that addressed the group concerns, and provided a response/action plan for the concerns that were voiced by the residents during the resident council meeting. On 05/25/23 at 10:00 AM, the surveyors conducted environmental rounds on all three units. The surveyors observed multiple rooms with clothing in plastic bags that were lying on the floor, or on a chair and there were no observations of the bins identified in the resident council minutes, and as clarified by the Social Worker, as being needed for only a few of the residents. A review of the facility provided, untitled and undated, Procedure: 1. Grievance form will be used to document all resident related problems, complaints or grievances. 2. The grievance form can be completed by anyone with knowledge or a resident problem or complaint. 3. The grievance form asks for the name of the person reporting but this is not required if the individual addressing the problem/complaint wishes to remain anonymous. 4. Social Worker will review the grievance form with the administrator. 5. The Administrator/Social worker will review the problem/complaint to determine validity of grievance, root cause of grievance, and action plan. 6. The summary & action plan will be reviewed with the person completing the grievance form by the Administrator or his designee upon completion of the form. A review of the facility provided, Administrator job description, reviewed 7/20/22, included but was not limited to maintains a fundamental knowledge and awareness of the status of all residents; and ensures accurate documentation, implementation and compliance of all issues. The facility provided, Facility Assessment Tool, reviewed 10/2022, included but was not limited to 1.6 Residents have the right to be treated with respect and dignity and cared for in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. Each resident has the right to make choices about aspects of his or her life in the facility that are significant to the resident, this includes but is not limited to food and nutrition. On 05/25/23 at 8:20 AM, the LNHA and Social Worker were made aware of the fact there were no follow ups for the three months of resident council meeting minutes. The facility had no additional information to provide. NJAC 8:39-4.1 (a)(29), 27.1(a)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and review of other facility documentation it was determined that the facility failed to maintai...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and review of other facility documentation it was determined that the facility failed to maintain the resident environment, equipment and living areas in a safe, sanitary, and homelike manner. This deficient practice was evidenced on 3 of 3 resident Wings (Wing A, B, & C) and was evidenced by the following: Observations conducted by Surveyor #1 revealed: On 05/23/23 at 12:35 PM, during a tour of the B- Wing hallway, while the lunch meal was being distributed, and in the presence of Surveyor #2. Both surveyors smelled a pervasive smell of urine permeating in the hallway outside of room [ROOM NUMBER]. Residents were observed eating meals in both room [ROOM NUMBER] and the adjacent room [ROOM NUMBER]. At that time, the Director of Nursing (DON) was in the hallway and Surveyor #1 asked the DON if she could smell anything in the hallway. The DON stated she could not, and walked away from the surveyors. On 05/23/23 at 12:36 PM, both surveyors interviewed the B-Wing Registered Nurse (RN) regarding any noticeable odors in the hallway. The RN stated yes a little, like pee [urine]. The RN stated, it needs to be cleaned. On 05/23/23 at 12:42 PM, Surveyor #1 interviewed two unsampled residents who were eating at their bedside in room [ROOM NUMBER]. Both residents confirmed that the room was malodorous and told the surveyor they would also see roaches, especially at night in the bathroom. The surveyor did not observe any roaches at that time when entered the bathroom. On 05/23/23 at 12:50 PM, Surveyor #1 & #2 observed room [ROOM NUMBER]. The surveyors observed that there was a missing privacy curtain over Resident #50's bed and the closet appeared broken and was missing two bottom drawers and was soiled inside. There was an unidentified person painting the wall behind the bed and he had identified himself as a maintenance person (MP) who worked at another facility. The MP stated he was pulled in to help during the survey. The surveyors inquired about the broken closet and the missing curtain. The MP stated to the surveyors that he was only painting and acknowledged that there was a missing privacy curtain and broken closet. On 05/23/23 at 12:53 PM, Surveyor #1 & #2 observed Resident #28 in bed in his/her room located on A-Wing. The resident was alert and greeted the surveyors. There was a large ripped and stained piece of wallpaper approximately 1-2 feet in length which exposed the wall underneath and was adjacent to the closet. On 05/23/23 at 12:54 PM, Surveyor #1 asked the Licensed Nursing Home Administrator (LNHA) to view Resident #50s room and the broken closet that was missing the drawers. The LNHA stated the resident pulls things out and should be care planned for that. The surveyor asked the LNHA if having a closet with missing drawers was safe and she stated no, it is not acceptable for the doors to be left like that. Surveyor #1 inquired how often the LNHA would make rounds of the resident rooms. The LNHA stated every morning she would make rounds with the Maintenance and Housekeeping Director. On 5/23/23 at 12:59 PM, the LNHA accompanied Surveyor #1 into Resident #28's room to view the ripped wallpaper and asked the LNHA if she had been aware of it. The LNHA stated no, never noticed it and the surveyor asked if the wallpaper was okay to be left like that. The LNHA stated it has to be fixed. On 05/23/23 at 1:02 PM, Surveyor #1 and #2 accompanied the LNHA into room [ROOM NUMBER] (B-Wing) to show the LNHA the writing that was in multiple colors and was all over the walls, a large, approximately 1-to-2-foot hole lengthwise in the wall opposite of the front of the bed and was close to the baseboard. There was also a hole in the ceiling above the closet on the opposite side of the room. The LNHA observed the holes and stated she had not been aware that there were holes in the walls. The LNHA stated the resident wrote on the walls and the facility repainted them. The LNHA stated it would be taken care of right away. Surveyor #1 asked why it needed to be taken care of right away, and the LNHA stated, because it is a problem. On 05/23/23 at 1:14 PM, Surveyor #1 and #2 continued the observations and observed an unsampled resident in room [ROOM NUMBER]. The unsampled resident, who was sitting in a wheelchair in the room, was facing a broken lower drawer on the nightstand which was next to a tray table that was soiled on the base and dusty on the top. Outside of the resident room [ROOM NUMBER] and across from the nurse's station in the A-Wing hallway, there was a handrail that was loose and one with a broken end cap that had sharp edges. The opposite side of the nurse's station had a broken handrail end cap which had a missing piece. A Certified Nurse Aide (CNA #3) was at the nurse's station at that time. The LNHA was present, and the Surveyors showed her the handrail that was loose and the LNHA then stated she was unaware of the loose handrail. The CNA #3 stated a resident was pulling the handrail yesterday, and when asked CNA #3 about the missing end cap, she stated I don't know. The LNHA stated that just so you know it could have happened a couple of minutes ago, we have behavioral people here. Surveyor #1 then asked the LNHA about rounding on the units. The LNHA stated to the surveyor you do realize the whole building is behavioral? The LNHA stated every morning she completed rounds on the units and then gave a list to maintenance regarding items that needed repair. When asked for documentation regarding the lists, the LNHA stated she doesn't have a copy of the list. At that time, both surveyors escorted the LNHA to room [ROOM NUMBER] and showed her the broken nightstand and asked the LNHA if she had been aware. The LNHA stated no, I was not aware. The LNHA could not provide a list of items that were identified for repair and stated maintenance would verbally tell her if items had not been fixed. On 05/23/23 at 1:18 PM, Surveyor #2 asked the LHNA if she had been aware of the conditions observed inside of the resident rooms. The LNHA stated she was not aware of the issues with the furniture in the resident rooms. On 05/23/23 at 1:22 PM, Surveyor #1 asked CNA #3 what the process was if there were items identified that needed repair. CNA #3 stated that if something was broken, she would put the information into the maintenance book. CNA #3 then showed the surveyor the maintenance book. CNA #3 stated that maintenance would come every morning and review the maintenance book and then would fix the items that were documented in the book. At that time, the surveyor reviewed the maintenance book. The last entry in the book was dated 05/08/23 (15 days prior) and the handrails and broken furniture were not documented. On 5/24/27 at 9:03 AM, two surveyors proceeded through a resident day room by A-Wing and on the way to the kitchen. There were three residents sitting in the day room. One resident was sitting next to a window air conditioner that had a broken cover, missing knobs, was soiled with dust like debris throughout the vents, window, and the blinds were also soiled. There was an out of service empty snack vending machine and stains were on a wall next to a copy machine. On 05/25/23 at 8:59 AM, Surveyor #1 interviewed Resident #49, on A-Wing inside the resident's room. The resident stated that he/she cannot wait to get the [exploitive redacted] out of here, this place is so filthy it is making me more sick. Resident #49 proceeded to point to the windowsill which the surveyor observed as being visibly soiled with dust like dark colored various debris on the length of the windowsill, and the window air conditioner unit had dark dust like debris throughout the vents. The blinds also had dust like debris and the resident then pointed to the window which was visibly cloudy and exclaimed, I cannot even see through the window. The window air conditioner unit also was not sealed and there were open gaps. The wall heat/ air conditioner unit was also soiled with debris on the unit and inside the vents. Resident #49 then pointed to the tray table bottom which was visibly soiled with various colored debris. There was also a soiled and stained fabric colored board located behind the resident's bed. Resident #49 then exclaimed this place is a [exploitive redacted] dump. On 05/25/23 at 10:06 AM, the surveyor initiated a tour with the LNHA on A-Wing and observed a hallway ceiling vent outside of room [ROOM NUMBER] that had visible dust like debris in the vent. The surveyor asked about the vents and pointed to the debris on the vent. The LNHA stated the maintenance person cleaned the vents weekly, and at that time, the LNHA stated she needed a bigger pad and left the tour with the surveyor. At that time the surveyor entered room [ROOM NUMBER] where two unsampled residents resided. One resident was sleeping in bed, and the other resident conversed with the surveyor. The corner wall area by the bathroom had a stained wall, and the surveyor asked the unsampled resident if the facility cleaned that area. The unsampled resident stated, they don't touch that. At that time, the surveyor observed the blinds were soiled, the air conditioner unit was dusty with debris in the vents. Dust like debris was stuck to the wall by the tray table and the base of both tray tables was soiled. The area over the sleeping unsampled resident had what appeared to be a circular ceiling stain by the sprinkler head. Observations conducted by Surveyor #3 revealed: On 05/25/23 at 10:00 AM, Surveyor #3 conducted a tour of the B- Wing, in the presence of the facility Licensed Practical Nurse Infection Preventionist (LPN IP) and observed the following: room [ROOM NUMBER]- In the area of the closet and room door, a white substance stained the floor. The LPN IP looked at the substance and stated, no, not clean. The bathroom had a black substance on the floor by the sink and the blinds were visibly covered with a black substance. The LPN IP stated it shouldn't be like that. There was dust like clusters stuck to the ceiling, ripped curtains on the windows, the dressers were soiled and there was a dusty floor mat that was positioned next to a resident bed. The LPN IP stated, it was supposed to be cleaned. The wardrobe closet drawers were hanging off the hinges. The LPN IP stated Housekeeping and Administration were supposed to tour the resident rooms. room [ROOM NUMBER]- A white paint like substance was on the floor. The LPN IP stated she was unsure of what it was. The wallpaper was ripped, the light switch was soiled and there was a black substance on the bathroom floor. room [ROOM NUMBER]-The air conditioner unit was soiled with a dust like substance, the side covers were not properly covered and had aluminum tape around the edges. The windowsill had layers of dust like, black substance with multiple dead insects. The closets had missing doors, and the bedside table base had layers of embedded stains and a dust like debris. The bathroom had black stains on the floor and sink, the soap dispenser was un-mounted and lying on the toilet, there was broken tile on the wall with an exposed hole, and the sprinkler head appeared loose. Both privacy curtains were visibly soiled and stained. room [ROOM NUMBER]- There was an open hole in the corner of the bottom portion of the wall where it met the floor. Both privacy curtains were soiled, and the LPN IP stated they were not clean. The air conditioner unit had a dust like debris on it and there was a black substance on the bathroom floor and toilet. The LPN IP confirmed it was not clean. room [ROOM NUMBER]-The base of the bedside table was soiled and visibly stained. The air conditioner unit was soiled with debris, there was a crack in the wall below the privacy curtain, and there were long exposed loose cable wires. room [ROOM NUMBER]-The base of the bedside table was soiled and visibly stained. Both privacy curtains were soiled. The windowsill had layers of dust like debris, cobwebs were present along with a black substance and dead insects. room [ROOM NUMBER], at 10:17 AM, the LNHA and two additional maintenance staff joined the tour. The base of the over bed tables were visibly soiled, both bed frames were visibly soiled, the heat radiator was missing a base plate cover, the window blinds and air conditioner unit were both visibly soiled, there was a hole by the vent in the bathroom, and the light above the bathroom mirror had a hole behind it. room [ROOM NUMBER]- The wall by the call bell by the door was visibly soiled, the air conditioner unit and window blinds were visibly soiled. room [ROOM NUMBER]- the base of both beds were visibly soiled, the air conditioner unit was visibly soiled, the window blinds were visibly soiled with dust like debris and the blind was cracked. There were wires hanging from the ceiling, the base of both beds were visibly stained, the call bell by the door was visibly stained, the wall closet by the door was visibly stained, the bathroom toilet had a visible rust colored substance around the base, the wall paper was ripped and discolored, and both privacy curtains were visibly soiled. room [ROOM NUMBER]- There were wires hanging from the ceiling, the air conditioner unit was not sealed and was open to the outside environment, both dressers were visibly soiled, the ceiling sprinkler unit was rusted and portions of it were missing. room [ROOM NUMBER]- The wall closet by the door bed had pieces missing and the bathroom door did not close shut. room [ROOM NUMBER]- The dresser by the door bed was visibly soiled and areas were chipped away, the dresser by the window bed had a drawer was hanging off, the windows were visibly soiled, the toilet was visibly soiled, the bathroom had no soap or soap dispenser, the wall had a large hole where the toilet paper holder used to be, there was a large hole in the ceiling of the bathroom. room [ROOM NUMBER]- The wall by the door was visibly stained, the closet was visibly stained, wires were hanging from the ceiling, there was an unfinished wall patching on the wall by the bathroom, the air conditioner unit had visible cobwebs and dust like substance, the blinds were visibly soiled, there was a cooler with juice in it and small fruit type flies all over both sides of the room. room [ROOM NUMBER]- The bed by the door was bare and there was visible white discoloration towards the foot of the mattress, there were wires hanging from the ceiling, a visible hole in the radiator top with a towel draped over it, the bathroom call bell was hanging down via wires, the bathroom floor had a visible black substance. room [ROOM NUMBER]- the window curtains were visibly soiled, the wall by the door was visibly stained, the closet by the door bed was missing one door and had no drawers, the corner molding was missing by the window bed were multiple wires hanging from the ceiling, visibly soiled walls, the air conditioner unit and window blinds were visibly soiled with a dust/dirt like substance, the bathroom floor was visibly soiled, there was a leaking faucet, and there were several bugs stuck to the floor. room [ROOM NUMBER]- The baseboard by the door was missing, the chair covering was ripped, the LNHA stated, we need to throw that out, there was a missing drawer on the dresser, the light on the wall behind the bed was not secure to the wall and leaning over the head of the bed, there was a lock on top of the bathroom door, the LNHA stated the resident in the room needed a CNA to assist them to the bathroom, there was a missing call bell, there was a fall mat next to the window bed that was ripped, the LPN IP stated you can't clean the mat when it is ripped, there was a hole in the top of the radiator, the air conditioner unit and window blinds were visibly soiled. room [ROOM NUMBER]- There was writing on the door, the light switch covered was cracked, and the doors of the closet were missing. room [ROOM NUMBER]- The air conditioner unit was visibly soiled, the window sill and window blinds were visibly soiled and dusty, the bathroom paper towel dispenser was rusted, the toilet and bathroom floor were visibly soiled. room [ROOM NUMBER]- The light switch was not working. One shower room had missing tiles in the first stall where the toilet was, the second stall for the shower had a hole on the bottom right side, and eight tiles were cracked. The second shower room located by the nursing desk had cracked tiles by the toilet handle, the first shower stall had visibly rusted areas, and the second shower stall had exposed wires and cracked tiles. Observations conducted by Surveyor #4 & #5 revealed: On 05/25/23 at 10:05 AM, Surveyor #4 and Surveyor #5 entered the C-Wing and requested the Licensed practical Nurse Unit Manager (LPN UM #1) to accompany the surveyors on an environmental tour of the unit. While waiting for the LPN UM #1, Surveyor #4 observed the following in the hallway of the Wing-C: 10:06 AM The heating grate by nurse desk and in the Wing- C dayroom contained dust like particles. From 10:08 AM through 10:13 AM, the following was observed: water stains on the ceiling outside of room [ROOM NUMBER], the medication cart for the high side had a brown substance splattered on the cart by the trash can, the oxygen concentrator in room [ROOM NUMBER] contained dust on top of the concentrator, In the area by the exit door on Wing- C the wallpaper was missing around wander guard, the white 3 tier personal protective equipment bin outside of room [ROOM NUMBER] had white streaks and black stains on the top. During that time Surveyor # 5 observed the following: Next to the housekeeping closet in hallway across form the nurses' station, a protective strip was partially lifted off of the wall. Ceiling tiles in the hallway had a black and brown substance. On 05/25/23 at 10:14 AM, Surveyor #4 and Surveyor # 5 completed a tour of Wing- C with LPN UM # 1 and observed the following: room [ROOM NUMBER]- Bed A: Bedside Tabletop drawer broken. Over bed tables soiled with stains and debris/paint missing on bottom part of over bed tables. room [ROOM NUMBER]- Bed A: Drawers in bottom of bedside table was missing. Bed B: Bottom drawers of closet were missing. Curtains were soiled. room [ROOM NUMBER]- Bed B- Had a broken bed rail, the sink inside the room had a leaking faucet. The curtain was broken and off of the track. The LPN UM stated that the curtains were cleaned or replaced as needed. room [ROOM NUMBER]- Bed A: The floor molding/floorboard was missing behind bed. room [ROOM NUMBER]- Bed A: The side rail was broken on the bed, the closet door was missing and both bottom drawers were broken. Bed B: Window blinds were broken/missing. room [ROOM NUMBER]- Blinds were soiled, and gnat type bugs were flying in room. room [ROOM NUMBER]-Bed B: The front plate from the air conditioner was missing and the sink in the room had a leaking faucet . room [ROOM NUMBER]-The bed side table drawer and handle was broken. The faucet in bathroom was leaking and the UM was unable to turn off. The air conditioner was soiled with a dust like debris. room [ROOM NUMBER]- The air conditioner and blinds were soiled with a dust like debris. room [ROOM NUMBER]- Bed B: The oxygen concentrator was soiled. The wall was broken by the bed and the air conditioner front plate missing. The wall by bathroom sink had an open area/cracked wall. Gnat type bugs were flying in the room near the resident. room [ROOM NUMBER]- Bed A: The oxygen concentrator was soiled. Bed B: Baseboard with heater unit completely ripped off the wall. room [ROOM NUMBER]- Observed gnat type bugs flying in the hallway outside of the room. room [ROOM NUMBER]- Bed B: The closet door was broken and the air conditioner was soiled. room [ROOM NUMBER]- Bed B: The oxygen concentrator was soiled, faucet was leaking in the sink inside the room, the wall in the outside bathroom was broken and missing tile/plaster, and baseboard heater vent was broken and soiled. room [ROOM NUMBER]- Bed A: The ceiling tile above bed A was stained with blackish substance. Bottom of bedside table was missing. There was a broken bed rail. room [ROOM NUMBER]- Outside of the room the wallpaper was lifted. The LPN UM #1 stated that the resident pulled off the wallpaper. Bed B: crayon drawings and markings all over the walls. Heating baseboard was lifted and the air conditioner was soiled. The bottom of the wall and baseboard outside the bathroom was coming apart. room [ROOM NUMBER]- The air conditioner plate was missing. Bed A: The closet handle was broken, and the window in bathroom was soiled with a film and baseboards had debris. room [ROOM NUMBER]- Bed A: Bedside table was soiled with a reddish substance. A brown and black substance was on the ceiling tile above the bed. The smoke detector had holes surrounding it. Bed B: The baseboard heater was coming off wall and the bedside table was soiled. room [ROOM NUMBER]- Both bedside tables were soiled with debris. Bed B- unsampled Resident #17 had been in hospital since 05/24/23 and food/drink cartons were on the bed with gnat type bugs flying in room. room [ROOM NUMBER]- Bed B wood was located in the windowsill, and LPN UM #1 stated it was probably used to keep the window from opening all the way. room [ROOM NUMBER]- Unoccupied resident room. The area near the air conditioner on both sides was open to the outside. The faucet was leaking, the bathroom window was broken and open to the outside area. There was no cover over the baseboard heater. The ceiling light in the bathroom did not have a cover. room [ROOM NUMBER]-The isolation cart outside the resident room was soiled, baseboard heater under sink with red rust like stains. room [ROOM NUMBER]-Three-person resident room, C bed- Was missing a drawer of the bedside table and missing window curtains, missing the middle drawer in three drawer dressers. The ceiling tile above room [ROOM NUMBER] door, in the hallway, was loose and open. Behind the exit sign in the hallway by room [ROOM NUMBER] tile had an opening. room [ROOM NUMBER]- The blue seat was stained on the seating area, the bathroom had drain type flies, and there was a brown substance on air conditioner unit. On 06/02/23 at 10:53 AM, in the presence of the survey team, and in response to the environmental rounds that were completed by the survey team. The Regional Administrator (RA #2) addressed the survey team. The RA #2 stated that every concern that was provided to the facility, he took personally and called on sister facilities to provide assistance. The RA #2 further stated that when you look at the building and the clients it doesn't take long for everything to go to [exploitive redacted]. The RA #2 further sated he was called into the facility for support as the RA #1 was responsible for checking on the facility. The RA #2 stated that the facility maintenance staff should have identified all of the environmental concerns that the surveyors identified. The admission Agreement, undated, and was provided to the survey team during the entrance conference on 05/22/23 at 12:02 PM revealed the following: Exhibit 5, Resident Rights: . Physical and Personal Environment . To live in a safe, clean comfortable and home-like environment . NJAC 8:39-4.1 (a)11; 31.2(e)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and document review, it was determined that the facility failed to ensure a Registered Dietitian...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and document review, it was determined that the facility failed to ensure a Registered Dietitian provided resident care per the Facility Assessment and completed nutritional assessments, implemented and updated nutrition care plans and implemented and revised interventions. The deficient practice affected residents who resided on 3 of 3 resident care units and was evidenced by the following: Refer to 692G, 693D, 800F On 05/22/23 at 12:03 PM, the surveyor received the Facility Assessment, dated October, 2022, from the Licenced Nursing Home Administrator (LNHA). The document revealed Part 1: Our Resident Profile, 1.3, The [Facility Name] typically accepts residents or continues to provide care for residents that may develop the following common diseases, conditions, physical and cognitive disabilities, or combinations of conditions that require complex medical care and management. Each resident is assessed and reviewed on an individual basis . ; Part 2: Services and Care We Offer Based on our Residents' Needs . Nutrition, Specific Care and Practices- Individualized dietary requirements, liberal diets, specialized diets, IV hydration, tube feeding, cultural or ethnic dietary needs . ; Part 3: Facility Resources Needed to Provide Competent Support and Care for our Resident Poulation Every day and During Emergencies, Staff type, 1.1, The [Facility Name] has the following staff members, other health car professionals, consultants, and medical practioners to provide support and care for residents. This list includes but is not limited to: . Food and Nutrition Services: Certified Dietary Manager, cooks, dietary aides, porters, Registered Dietititian. On 05/23/23 at 2:23 PM, a copy of a three week menu cycle was provided by the Licensed Nursing Home Administrator LNHA and signed by [Name] Dietitian, and an unsigned two week [Asian] menu cycle. On 05/30/23 at 12:17 PM, during an interview with the surveyors and upon requests made by the survey team to interview the Dietitian, the LNHA stated she would have to see who was covering for the dietitian. She stated the Dietitian was on vacation from Saturday 05/27/23 through 06/03/23. On 05/30/23 at 12:22 PM, the LNHA stated that since the Dietitian was only going to be gone one week, there would not be a dietitian covering. She stated that the Dietitian and the Director of Nursing (DON) would work together and that the dietitian would document in the electronic medical record (eMR). The surveyors requested the Dietitian's credentials. On 05/30/23 at 1:29 PM, the survey team interviewed the DON about the function of the Dietitian. The DON stated the Dietitian would come to the facility on Monday and Thursday and look at weekly weights during her Monday visits. The Dietitian would meet with residents to discuss preferences and snacks. The DON confirmed the Dietitian was on vacation and she was unsure if she was contracted with the facility or worked for herself. On 05/31/23 at 1:23 PM, the survey team with the DON, the [NAME] President of Clinical Services (VPCS) and the Regional Administrator (RA #2). The VPCS stated that the RA #2 was trying to locate the credentials and certification file for the Dietitian. On 06/01/23 at 10:14 AM, the RA #2 stated that he was aware that the Dietitian's certificate expired in 2016 and he can get a copy when she returns. At that time he provided the survey team with a copy of an Academy of Nutrition and Dietetics Membership Card with the Dietitian's name on it and was for Membership Year June 1, 2015 - May 31, 2016, Membership Number #597919. The survey team requested the contract with the Dieititan. The survey team reviewed the online Academy of Nutrition and Dietetics Credential Verification system and entered the information provided by the facility for the Dietitian. The message received was There are no individuals in the CDR (Commission on Dietetic Registration) database who are credentialed and match the information provided. On 06/05/23 at 8:40 AM, the RA #2 was unable to provide additional information to ensure the Dieitian was qualified to provide services at the facility, including a contract or any information regarding the a certification or credential for the Dietitian. The RA #2 stated the Dietitian was still on vacation and anything we gave you on the Dietitian was all we have. NJAC 8:39-17.1 (a,d)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

This is a repeat deficiency from the Standard Survey Date: 03/31/22. Based on observation, interview and document review it was determined the facility failed to maintain the kitchen environment, and ...

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This is a repeat deficiency from the Standard Survey Date: 03/31/22. Based on observation, interview and document review it was determined the facility failed to maintain the kitchen environment, and all of the equipment, dishware and other items in a clean, intact and sanitary manner to limit the potential of food borne illness and potential injury. The deficient practice was evidenced by the following: On 05/22/23 from 9:49 AM through 10:47 AM, the surveyor completed an initial tour with the Food Service Director (FSD) and Regional Administrator (RA #1) and observed the following: 1. A large black floor fan was in the back area of the kitchen, facing the food preparation area. The fan was running and the grate was embedded with dust like debris throughout. The surveyor asked the FSD who was responsible for cleaning the fan and she stated, it was just brought out. 2. The walk-in refrigerator had what appeared as rust through on the shelving which contained food items that included a glass jar of sliced pickles with hand-written date on metal lid 10-13 and the lid appeared visibly rusted in several areas. The pickles were discarded by the FSD. Underneath the shelves contained debris and the fan had dust like debris. A glass jar of maraschino cherries, had a white lid with a marker- type hand-written scribble on the top of the white lid which also had black spots on it and a date 1-6. The white label of the maraschino cherries had black mold-type markings throughout. The surveyor asked the FSD what the use by date/expiration date was for maraschino cherries and the FSD stated she cannot see the expiration date because of the black marker on the top of the lids. The jar was discarded by the FSD. 3. The walk-in freezer had a diamond plate metal floor which had a large separated, unsealed seam throughout the middle of the diamond plate metal floor. The open area created an uneven walking surface inside the freezer and exposed the undersurface of the diamond plate floor. The freezer fan was running and did not have a fan grate. The diamond plate floor was soiled underneath the shelving throughout the freezer. The surveyor asked the FSD about the floor and she stated, usually the black [rubber] mats are covering it. At that time, the RA #1 interjected and stated that is going to be fixed.The surveyor requested, from the RA #1, that all documentation regarding the pending repair of the floor be provided, including any estimates, contracts, etc. The RA #1 stated we are scheduled and there is no documentation.The RA #1further stated the maintenance person will fix the floor. At that time, the surveyor inquired to the FSD when the repair of the floor was scheduled and she stated she was unaware of the timeline for repair. 4. Two rolling racks near the tray line that contained insulated lids and bases identified as clean by the FSD. There were many lids and bases that were double and triple stacked in one of the slots of the rack, the edges of both racks had debris and did not appear clean. The surveyor asked the FSD to remove the wet lids to view. The FSD then washed her hands and proceeded to remove lids which revealed that 7 of the lids and 6 of the bases on both racks were visibly wet inside. During that time, the RA #1, without first washing his hands proceeded to touch the clean lids on the racks. The surveyor asked if he had washed his hands and he stated before, which was not observed by the surveyor as the RA #1 was observed on his cell phone immediately prior to the observation. 5. There were two rectangular black wall vents located behind the rolling racks and both vents had visible dust like debris on the grates. 6. The surveyor observed the emergency food supply storage area with the FSD. The emergency food supply was stored on a visibly disintegrated wooden pallet that was on the visibly rusted interior floor of a walk-in refrigerator that was not in use. Two cases of diced beets and a case of dice peaches were observed. On 05/24/23, from 9:04 to 10:03 AM, two surveyors observed the following in the presence of the FSD: 7. Multiple dishes soiled with food debris including eggs were stacked on a cart by the dish machine and the FSD confirmed that they were going to be cleaned. Many of the dishes had visible chips on the edges, including one dish that had a missing piece and a jagged edge. There were 25/43 dishes observed that were chipped and as was counted and confirmed with the FSD. The surveyor asked the FSD if the chipped dishes were okay for use and she stated we try not to use the chipped dishes. The surveyor asked the FSD if the chipped dishes were going to be used and she stated, no, because you don't want anyone to get hurt. The FSD stated she was going to discard the chipped dishes. 8. The surveyor observed a staff member at the end of the tray line, a stack of dishes included visibly chipped dishes were placed in a plate warmer adjacent to the tray line. At 9:15 AM, the Licence Nursing Home Administrator (LNHA) and the RA #1 joined the tour. The FSD was alerted of the observation by the surveyor and stated the dishes in the plate warmer were clean, and proceeded to remove the stack of dishes from the plate warmer. The FSD removed the dishes which revalued 15 plates were chipped, 1 plate had food stuck to it and 9 were wet. The surveyor asked the FSD if the plates were clean and she stated yes, and then asked if it was okay for wet dishes to be in the plate warmer. The FSD stated that they can air dry in the well when it is plugged in. The surveyor asked the FSD to provide the surveyor with the specifications for the plate warmer and the RA #1 interjected and stated, If I can get it, it is a pretty old machine (the specifications were not not provided by the RA #1 throughout the course of the survey). 9. A separate pile of dishes was observed at the end of the dish machine. There were 20/41 dishes were chipped. 10. The top of the dish machine was observed being used and dust and debris were pervasive on the top of the machine. 11. The ice machine scoop was left uncovered and stored next to the ice machine. 12. Multiple ceiling tiles over the ice machine, blender area and can opener were soiled with splattered dark debris. 13. The blue can opener insert was embedded with a dark substance and was unable to be removed by the FSD. 14. The metal hood grates that were over the entire cooking battery were soiled with a shiny grease like substance throughout and grease like drips. 15. A food service worker was observed putting dishes in the dirty side of the machine and then removing from the clean side without first performing hand hygiene. 9. The basement dried storage area had two large dead cock roach type bugs. At that time the RA #1 looked at the dead bug and stated means the execrator is working and the surveyor requested all of the exterminator records. The concrete block area by the bottom of food storage shelves that contained food items such as a case of white vinegar had visible debris throughout. The surveyor requested policies related to cleaning the kitchen and eqipment and sanitation and requested to interview the facility Dietitian. There was no additional information provided and facility managment informed the survey team that the Dietitian was not available for interview for the duration of the survey and there was no covering dietitian available for interview. On 05/24/23 at 12:10 PM three surveyors observed the lunch tray line in progress. The RA #1 was also present in the kitchen at that time. Dietary staff was observed placing plates with food on wet bases and the wet lids over food. The surveyor observed a dripping lid that dripped fluid onto a meal tray that proceeded to be placed on the meal cart. During the surveyor inquiry at that time, the RA #1 interjected with a loud voice and stated you are not stopping the tray line, don't stop the tray line, residents need to be fed. The FSD proceeded to hurriedly go through the bases and lids that were on the tray line and separated the wet lids and one lid was noted with food debris. The food Receiving and Storage Policy, Dated 01/05/23 revealed: Foods shall be received and stored in a manner that complies with safe food handling practices, 1. Food Services, or other designated staff, will maintain clean food storage areas at all times, 7. All foods stored in the refrigerator or freezer will be covered, labeled and dated (use by date). Labeling and Dating Procedure in the Dietary Department, Reviewed 11/26/22 revealed: Procedure: 1. Food items, as appropriate, will be labeled and dated by dietary staff using the facility labeling system, and the Food Service Director/designee will oversee labeling and dating, Label System Process: 3. Opened Date, a. Food items will be labeled with an open date once the individual item is opened for use, including but not limited to: iii) Refrigerated salad dressings, mayonnaise, cherries, horseradish, etc. NJAC 8:39-17.2(g)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected most or all residents

Based on observation and interview it was determined that the facility failed to ensure that garbage was maintianed in a manner to prevent potential contamination as evidenced by the following: On 05/...

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Based on observation and interview it was determined that the facility failed to ensure that garbage was maintianed in a manner to prevent potential contamination as evidenced by the following: On 05/22/23 at approximately 10:00 AM, the surveyor began a tour of the dietary department with the Food Service Director and observed the Dumpster area with 1/2 uncovered dumpsters. A Regional Administrator (RA #1) joined the tour. The area next to the dumpsters contained a large field of debris that included gloves, cups, papers and various other debris. There were two dumpsters observed and 1/2 dumpsters did not have a lid in place. When asked who was responsible for keeping the area clean the FSD stated she did not know and the RA #1 immediately interjected and failed to provide information pertinent to the surveyor inquiry. On 06/02/23 at 2:05 PM, the Regional Administrator (RA #2) and Director of Nursing (DON) were informed of concerns regarding the debris. No additional information regarding the debris was provided. NJAC 8:39-19.7(b)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected most or all residents

Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility Licensed Nursing Home Administrator (LNHA) failed to ensure all resid...

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Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility Licensed Nursing Home Administrator (LNHA) failed to ensure all residents received the care and services needed to enhance their quality of life related by failing to ensure: a) a safe, sanitary, and home-like resident environment on 3 of 3 Resident Wings (Wing A, B & C), b) a thorough investigation of an injury of unknown origin was completed for 1 of 31 residents (Resident #23) reviewed, c) mandatory reporting to the New Jersey Department of Health (NJDOH) for a reportable event of an injury of unknown origin (Resident #23) for 1 of 31 residents reviewed, d) the facility Dietitian was a credentialed Registered Dietitian (RD) per the Facility Assessment, e) there was a process in place to respond to issues and concerns presented by residents during the Resident Council Meeting (RCM), and f) the LNHA provided oversight for the Quality Assurance Performance Improvement (QAPI) to ensure the facility consistently self-identified concerns. The deficient practice affected residents who resided on 3 of 3 Wings and resulted in Substandard Quality of Care in the area of Resident Rights (F565 and F584) and was evidenced by the following: Refer to F584, F924, F610, F609, F801, F812, F867, and F565 a.) On 05/23/23 and 05/24/23, the survey team conducted environmental rounds on A, B, and C Wings. The LNHA and other facility staff were present with different surveyors on different Wings. There were multiple observations in the resident rooms, hallways, common areas and shower rooms. The surveyors observations included but were not limited to: ripped wallpaper, broken closets, missing closet drawers, holes in the ceilings and walls, loose handrails, broken dressers; visibly soiled: walls, floors, bathrooms, overbed tables, bed bases, window blinds, window curtains, and air conditioner units; air conditioner units with missing knobs, broken covers, and areas open to the outside; soap dispensers pulled from the wall, toilet paper holder pulled from the wall and leaving a hole, cracks in walls, cobwebs, a light over a residents head of their bed leaning towards the resident's bed unsecured, multiple wires hanging from ceilings in resident rooms, fall mats that were ripped and visibly soiled, missing tiles in rooms and shower rooms, and emergency call bell units ripped from walls; varied types of insects in resident rooms, hallways and large cock roach type insects in the dry food storage room. On 05/23/23 at 12:54 PM, during the environmental rounds, the LNHA stated she would make rounds every morning with the maintenance and housekeeping directors. The LNHA acknowledged such things as rooms with ripped wallpaper, missing drawers on closets, damaged or missing furniture, holes in the walls, and loose or damaged handrails and stated that she had not been aware of all of the identified concerns. On 05/23/23 at 1:14 PM, the LNHA stated that the whole floor does for themselves. When the surveyor inquired about her morning rounds, the LNHA stated to the surveyor, you do realize the whole building is behavioral? Upon inquiry by the surveyor regarding the process for identifying and addressing environmental issues, the LNHA was unable to provide a system that ensured items were repaired. The LNHA stated that maintenance would verbally inform her if items had not been fixed. No additional information was provided by the LNHA. A review of the facility provided, admission Agreement, undated, included but was not limited to Resident Rights: .Physical and Personal Environment .To live in a safe, clean, comfortable, and home-like environment . b.) On 05/24/23 at 9:30 AM, a surveyor observed Resident #23 in bed and noticed the resident had a hematoma to the forehead. At that time, there was a Licensed Practical Nurse (LPN) in the room who informed the surveyor that the hematoma was from a fall. The resident had a Brief Interview of Mental Status (BIMS) of 06 out of 15 which indicated he/she was cognitively impaired. On 05/26/23, the Director of Nursing (DON) provided the fall investigation. A review of the facility provided fall investigation revealed there were no statements from staff that worked the shift when the resident allegedly fell to determine if it was witnessed or unwitnessed. The DON stated that she had been told Resident #23 fell during care and that she did not investigate further. The DON acknowledged that a resident found on the floor bleeding would be considered an injury of unknown origin and that resident abuse would need to be ruled out. c.) On 05/26/23, during an interview with surveyors regarding Resident #23's injury of unknown origin, the DON stated that the facility would always investigate and report to all agencies required. She stated, I am sorry, I was told that the resident fell during care. The facility had not obtained statements from the staff who had worked that shift and there was no investigation to rule out possible abuse. The facility had not reported the reportable event to the NJDOH. A review of the facility provided Prohibition of Resident Abuse and Neglect policy, undated, included but was not limited to Injuries of unknown source Must be reported immediately to the employee's supervisor. The supervisor must immediately notify the LNHA and/ or the DON. injuries of unknown source will be reported to the appropriate authorities including not limited to local law enforcement agencies, NJDOH, and Ombudsman The investigation shall consist of: a comprehensive of the event . interview with the person (s) reporting the incident, interview with any witness, interview with the resident if possible, interview with staff members (on all shift as appropriate) having contact with the resident during the period of the alleged incident. The abuse coordinator / designee completes the investigation file to include Documents appropriate to the investigation. Quality Assurance: the official file is forwarded to the Administrator . the abuse coordinator/designee will consult with the Administrator concerning the progress of the investigation. On 06/02/23 at 1:29 PM, the DON stated that she would talk to the LNHA every morning and that they would review any nurse's notes about any falls and the written incident reports. The DON stated, it must have been missed when asked about the review of Resident #23's conflicting progress notes regarding the injury of unknown origin. The LNHA was unavailable for interview. The facility policy was not followed, the incident was not thoroughly investigated or reported to NJDOH. d.) On 05/22/23, the survey team entered the facility and requested entrance documents. A review of the facility provided Facility Assessment, dated 10/2022, included but was not limited to Part 2: Services and Care We Offer based on our Residents' Needs . Nutrition, individualized dietary requirements, liberal diets, specialized diets, IV (intravenous) hydration, tube feeding, cultural or ethnic dietary needs. Part 3: Facility Resources Needed to Provide Competent Support and Care for our Resident Population 1.1 staff type, Food and Nutrition Services: Registered Dietitian. On 05/30/23 at 12:17 PM, the surveyors requested to speak to the dietitian. The LNHA stated that she was on vacation from 05/27/23 through 06/03/23. The LNHA further stated that there was no dietitian to cover because the facility dietitian was only going to be gone one week. The surveyors requested the dietitians certification and contract. The surveyors were informed the Dietitian had worked at the facility for 20 years. On 05/30/23 at 12:22 PM, the LNHA informed the surveyors that she could not find a certification for the Dietitian and was still looking for a contract with the dietitian. On 06/01/23 at 10:14 AM, the Regional LNHA #2 had provided a copy of a membership card (for a professional organization) with the Dietitian's name on it and an expiration of May 31, 2016 which also included a membership number. The survey team attempted to find the certification through the Commission on Dietetic Registration (CDR) but received a response that there are no individuals in the CDR database who are credentialed and match the information provided. On 06/05/23 at 8:40 AM, the Regional LNHA #2 stated the LNHA was wrong, and that the Dietitian was on vacation until 06/08/23. He further stated that anything we gave you on the Dietitian is all we have. The facility failed to provide any credentialing document to prove the Dietitian was a currently credentialed Registered Dietitian. No service contract was provided and the LNHA #2 was unaware the Dietitian membership had expired in 2016. e.) The survey team entered the facility on 05/22/23 and requested documents which included the last three months of Resident Council Meeting Minutes. The surveyor reviewed the Resident Council Meeting Minutes for dates 02/22/23, 03/24/23, and 04/19/23. The minutes provided failed to include any documented follow up information from prior months Resident Council Meeting Minutes. On 05/25/23 at 8:20 AM, during an interview with the surveyors, the LNHA and Social Worker (SW) were asked about the follow up documentation to the resident council concerns. The LNHA stated there was no documentation or follow-ups. When asked about a specific concern over container bins, the LNHA stated she had looked at the minutes and did not see any need to address the bins. The LNHA stated that if there were a concern by an individual resident, it would be addressed through a grievance form. The LNHA was unable to provide any policy or process to address the concerns expressed during Resident Council Meetings. f.) On 05/22/23, the survey team entered the facility and requested documentation. The surveyor was provided with the facility Quality Assurance & Plan Improvement (QAPI) Plan for [facility name redacted], undated, and the QAPI Plan, undated. A review of the QAPI Plan, undated, included but was not limited to Governance and Leadership: the governing body and/or administration of the nursing home will develop a culture that involves leadership seeking input from facility staff, residents, and their families and/or representatives. The governing body assures adequate resources exist to conduct QAPI efforts.governing body is ultimately responsible for overseeing the QAPI committee. Responsibility and Accountability: The administrator and/or QAPI coordinator has responsibility and is accountable to the governing body for ensuring that QAPI is implemented throughout our organization. The administrator, or designee, is responsible for assuring that all QAPI activities and required documentation is completed and/or up to date. During the course of the survey ranging from 05/22/23 through 06/05/23, the survey team identified concerns with the environment and with resident falls. On 06/01/23 at 10:05 AM, the Regional LNHA #2 stated that the LNHA had [redacted personal problems] and as you can see from QAPI that since April things were not completed such as audits were not done. The Regional LNHA #2 further stated that the LNHA did not have the support. The Regional LNHA #2 did not elaborate on the lack of support supplied to the LNHA. On 06/02/23 from 10:53 AM to 11:00, during an interview with the surveyors, the Regional LNHA #2 stated he was asked by the Regional LNHA #1 to come for support and confirmed that the Regional LNHA #1 would be responsible for checking on the facility. He further stated that other facility staff should have identified the issues. The LNHA #2 did not offer a process that included either the Regional LNHA #2, or the Regional LNHA #1 (who the Regional LNHA #2 had identified as being ultimately responsible for the facility), providing oversight of the LNHA who he confirmed stopped completing facility audits approximately two months prior. Although the Regional LNHA #1 was identified as oversight of the facility, he did not provide responses to the surveyors. On 06/05/23 at 9:40 AM, during an interview with the surveyors, the Regional LNHA #2 was unable to locate any follow up documentation for environmental concerns which began in QAPI in November 2022, or any follow up documentation for the QAPI Plan Goal 2 regarding the reduction of quality measure rate for falls with major injury. A review of the facility provided, Administrator job description, reviewed 07/20/22, included but was not limited to The Administrator establishes, directs and is responsible for the overall operation of the facility's internal and external activities and works to ensure regulatory and corporate compliance, quality assurance, and the fiscal viability of the facility. General Tasks included but were not limited to responsible for the overall organization and management of the facility; directs, coordinates, and monitors the day to day operation and provision of resident services; acts as compliance officer; maintains a fundamental knowledge and awareness of the status of all residents; ensures that all services and documentation are in accordance with the NJDOH rules and regulations governing a SNF (skilled nursing facility); ensures compliance with all pertinent standards, regulations, and requirements; ensures proper resident care services; provides for the identification, analysis, and development of new systems and programs; ensures accurate documentation, implementation and compliance of all issues; represents facility dealings with outside agencies; and completes all other inherent and logical tasks. NJAC 8:39-4.1 (a) (11, 29) NJAC 8:39-9.2 (a) NJAC 8:39-9.4 (f) NJAC 8:39-17.1 (a,d) NJAC 8:39-27.1 (a) NJAC 8:39-31.2 (e) NJAC 8:39-33.1 (a,c,d,e) NJAC 33.32 (b,d)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility documentation, it was determined that the facility Quality Assurance Per...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility documentation, it was determined that the facility Quality Assurance Performance Improvement (QAPI) failed to make good faith attempts to correct and maintain identified issues to address conditions that adversely affected the resident population and were identified during Resident Council Meeting and the condition of the facility environment. The deficient practice was evidenced as follows: Refer to F584 and F565 On 05/22/23, the survey team entered the facility. The Licensed Nursing Home Administrator (LNHA) was asked to provide the entrance documents which included the QAPI plan. During the survey ranging from 05/22/23 through 06/05/23, the survey team made multiple observations on 3 of 3 Wing (A, B, and C) which included but were not limited to, resident rooms with broken, missing, or damaged furniture; visibly soiled walls, floors, furniture, toilets, air conditioner units, curtains, privacy curtains, window blinds; dead insects; exposed wires hanging from the ceiling; missing call bells from the wall in the bathroom; embedded stains on the base of multiple over bed tables and bed bases; cobwebs; holes in walls and ceiling; sprinkler rusted with pieces missing; damaged floor in the kitchen; unit shower rooms with missing tiles, visibly soiled shower handles, call bell pulled from the wall. On 05/23/23 at 12:54 PM, the LNHA was made aware of the conditions and was asked to accompany two surveyors during the inspection of the resident rooms. When questioned about broken closets that were missing the drawers, the LNHA stated the resident pulls things out and she further acknowledged that it was not acceptable for the doors of the closet to be left like that. The LNHA stated that she would make round every morning with maintenance and housekeeping directors. On 05/23/23 at 1:14 PM, the LNHA stated that the whole floor does for themselves. When the surveyor inquired about her morning rounds, the LNHA stated to the surveyor, you do realize the whole building is behavioral? The LNHA was unable to provide a process that ensured a list that she stated she provided to maintenance to fix was actually confirmed as fixed. She stated that maintenance would let her know if things were not fixed. On 05/23/23 at 1:18 PM, the LNHA stated she was not aware of the condition of the rooms or the condition of the furniture in the rooms. On 05/25/23 at 8:20 AM, during an interview with the surveyor, the LNHA stated that there was no documentation, or follow ups to ensure any concerns from the Resident Council meetings had been addressed. On 06/02/23 at 10:53 AM, during an interview with the surveyors, the Regional LNHA #2 stated that he took every concern personally and called on sister facilities to come help with the environmental concerns that were identified during the survey. He stated, when you look at the building and clients, it doesn't take long for everything to go to [exploitive redacted]. On 06/05/23 at 9:40 AM, during an interview with the surveyors regarding QAPI, the Regional LNHA #2 stated that the QAPI committee meets on a quarterly basis and the members included the Medical Director, Director of Nursing, LNHA, Human Resources, Admissions, Medical Records, Maintenance, Housekeeping, Dietary, Therapy, Activities, the Social Worker, Pharmacy and sometimes the unit managers. He stated that each department does its own QAPI, will identify issues and goals, and would report them to QAPI during the meeting. When asked about input from the residents, the Regional LNHA #2 stated they obtain that input from Resident Council meetings. The surveyor asked about the follow up to Resident Council meetings and the Regional LNHA #2 had no information to provide. A review of the facility provided QAPI Plan, undated, included but was not limited to Plan: the QAPI plan will guide performance improvement efforts. This is a living document that you (facility) will continue to refine and revisit. Goal 2: will reduce the quality measure for falls with major injury. During the 06/05/23 interview, the Regional LNHA #2 was asked about the follow up for Goal 2 regarding the reduction of the quality measure for falls with major injury. The Regional LNHA #2 reviewed the facility QAPI book and replied there was no [documented] follow up. A review of the facility provided QAPI book revealed a QAPI Topic: Foot Boards & Headboards, dated 01/18/23. The topic included but was not limited to an audit was being conducted and it was noted some were in need of repair. Causal factors included 1. Footboards and headboards have a lot of wear and tear due to resident population. 3. Time is needed to paint / replace parts and this repair is not considered an emergency. 4. Not always enough staff in the maintenance department to complete non-emergency repairs. 5. Need to schedule time and supplies to complete the repair. Goal: the facility will be 95% in compliance with headboards and footboards to be in appropriate condition within the facility. There was a worksheet included which indicated that this project had begun 11/18/22 and the end date was ongoing. A summary note included what we'll do in the future to sustain improvement: continue to audit / review, hire more maintenance staff. There were Rounds for A, B, and C units attached and dated 1/12/23. The rounds included repairs that were needed in 64 resident rooms and the shower room on B unit. A review of the facility provided QAPI book revealed, Maintenance Issues 4/11/23 which included but were not limited to resident rooms which needed attention right away included room [ROOM NUMBER] bathroom needs to be spackled, wardrobe (closet) door is missing. The identified concerns included but were not limited to hole in the wall (room [ROOM NUMBER]), ceiling tiles need replacing, ceiling tiles moldy, air conditioner covers broken (room [ROOM NUMBER]), need new blinds, wardrobe missing drawers, wallpaper falling down, and no emergency pull station in bathroom. The surveyor was provided with Monthly Room Checks, dated April 2023, March 2023, February 2023, and January 2023. The room checks were conducted per wing and included either a check mark, ok, or fix. When asked for the follow up on the room checks, the Regional LNHA #2 looked at the Monthly Room Checks document and stated there was no way to determine if the checks and x's meant good or something was bad. He stated the audits were common area audits with only some resident rooms. He further stated after the findings, there should have been a repair and the concern should have went back to QAPI committee. The Regional LNHA #2 stated the concerns should have been documented in QAPI that it was completed. A review of the facility provided, QAPI plan for the [name redacted] facility, undated, included but was not limited to Purpose: to take a proactive approach to continually improve the way we (facility) cares for and engages our residents .To do this, all employees will participate in ongoing quality assurance and performance improvement efforts . to provide quality services in a caring environment where individuals can attain their highest level of functioning. Guiding Principles: #1 our organization uses quality assurance and performance improvement to make decisions and guide day-to-day operations. #2 the outcome of QAPI is to improve the quality of care and quality of life of our residents. #6 our organization sets goals for performance and measures progress toward those goals. Scope: the QAPI program encompasses all segments or care and services .The [name redacted] facility that impact clinical care, quality of life, resident choice, and care transitions with participation from all departments. The Scope Segment of Care included but was not limited to: Maintenance and Housekeeping - provide and ensure that all health, sanitation, and OSHA (Occupation Safety and Health Administration requirements are met through regular cleaning, disinfection, and sanitation of all aspects of the building. A review of the facility provided, QAPI Plan, undated, included but was not limited to documentation of performance improvement project activities: ongoing monitoring to be documented, outcomes, and lessons learned. Assuring sustained improvement: used to measure outcomes to assure continued improvement to identify any adjustments or corrective actions to achieve the established goals. To ensure the interventions are implemented and effective in making and sustaining improvements, indicators/measures are selected that tie directly to the new action and established threshold and outcomes are reviewed. The facility failed to follow their QAPI plan and were unable to provide any follow up information or ongoing adjustments to address projects that had been started six months prior. NJAC 8:39-33.1 (a)(c)(d)(e); 33.2 (b)(d)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a repeat deficiency from the Standard Survey Date: 03/31/22. Based on observation, interview, record review, and review ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This is a repeat deficiency from the Standard Survey Date: 03/31/22. Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to a.) maintain proper isolation procedures for a resident identified as a Person Under Investigation (PUI) for Covid-19 for 1 of 1 resident (Resident #509) reviewed for Transmission Based Precautions (TBP), b.) perform hand hygiene during the passing out of the lunch meal trays on 1 of 3 units (Unit B), and c.) ensure the cleanliness of respiratory equipment for 1 of 3 residents (Resident #83) reviewed for respiratory care. This deficient practice occurred on 2 of 3 Wings (Wing B & C) was evidenced by the following: a.) During a tour of Wing C on 05/23/23 at 11:53 AM, Surveyor #4 observed a three- tier white plastic bin which contained Personal Protective Equipment (PPE), two red paper signage attached to the doorway, indicating how to don (put on) and doff (take off) PPE and a red trash can located in the hallway outside Resident #509's room. The surveyor observed rolled up blue plastic isolation gowns inside the red trash can. At that time, the surveyor interviewed Resident #509 who stated he/she was on isolation because he/she did not receive all the Covid vaccinations required. On 05/23/23 at 12:51 PM, Surveyor #4 observed the red trash can in the hallway outside Resident #509's room. During an interview with Surveyor #4 on 05/23/23 at 12:02 PM, CNA #1 stated that when a resident was on PUI isolation, the staff were to remove all PPE prior to exiting the room and place the contaminated PPE in the designated trash can located in the hallway right outside the isolation room. During an interview with Surveyor #4 on 05/23/23 at 12:52 PM, the Licensed Practical Nurse Unit Manager (LPN UM#1) stated that when a resident was on PUI isolation, the staff were to remove all PPE prior to exiting the isolation room and dispose of the PPE in the red trash bin located inside the room. LPN UM #1 further stated that it was important to dispose of the PPE in the trash can located inside the isolation room prior to exiting the room so you don't cross contaminate the infection and put other residents or staff at risk for spread of the infection. At that time, Surveyor #4 accompanied LPN UM #1 to Resident #509's room and the LPN UM #1 confirmed the isolation red trash can was in the hallway outside the isolation room. The LPN UM #1 stated the isolation trash can should be located inside Resident #509's room. During an interview with Surveyor #4 on 05/23/23 at 1:31 PM, the Infection Preventionist (IP) stated that the contaminated PPE trash bin should be located inside the room, by the door, before you exit the isolation room. The IP stated it was important to dispose of the contaminated PPE in the trash can inside the isolation room, so you don't spread infection. The IP further stated that when a new admission was not fully vaccinated for Covid-19, the resident will be placed under PUI isolation for 10 days and it was important to use proper infection control procedures. During an interview with Surveyor #4 on 05/24/23 at 8:56 AM, the Director of Nursing (DON) confirmed that the contaminated PPE should be placed in the trash can located inside the PUI room. During an interview with Surveyor #4 on 06/02/23 at 9:03 AM, the [NAME] President of Clinical Services stated the facility did not have a policy that included to keep the isolation trash can inside the isolation room but that the facility followed CDC (Centers for Disease Control and Prevention), CMS (Centers for Medicare & Medicaid Services), and DOH (Department of Health) regulations that required the isolation trash cans be located inside the isolation room. A review of the facility's, Covid-19 Outbreak Response Plan, dated 02/08/23, reflected that the facility follows all CMS, CDC, Federal, State and Local DOH regulations regarding isolation and cohorting infected and at-risk residents from a communicable disease including Covid 19. A review of the CDC recommendations titled, Transmission-Based Precautions, dated January 7, 2016, revealed that Transmission Based precautions are the second tier of basic infection control and are to be used in addition to Standard precautions for patients who may be infected or colonized with certain infectious agents. The recommendations also indicated to use PPE appropriately, donning PPE upon entry, and properly discarding before exiting the patient room was done to contain pathogens. b.) On 05/22/23 at 12:15 PM, during the observation of the lunch meal tray distribution on Unit B, Surveyor #2 observed CNA #2 deliver lunch trays between 12:15 PM and 12:24 PM, without performing hand hygiene prior to or after delivery of the trays. The trays were delivered to the following rooms. One tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; a second tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; one tray into room [ROOM NUMBER]; one tray into room [ROOM NUMBER]; a second tray to room [ROOM NUMBER]; one tray to room [ROOM NUMBER]; a second tray to room [ROOM NUMBER]; two trays into the unit day room. On 05/22/23 at 12:29 PM, during an interview with Surveyor #2, CNA #2 stated the meal tray delivery process was for the nurses to check the trays, make sure all residents in the day room were eating together, clean the residents hands, and after every third tray delivery, the staff would clean their hands. When asked why she had not performed any hand hygiene between the delivery of the 16 meal trays, CNA #2 stated she was just trying to get it done. On 05/22/23 at 12:34 PM, during an interview with Surveyor #2, LPN #2 stated the process was for the nurses to check the trays for the correct diets, hand the trays to the CNAs, clean residents hands, and after three resident trays were passed out, the staff would clean their hands. LPN #2 stated this was so don't pass on contamination. On 05/23/23 at 1:31 PM, the LPN IP stated that during meal pass, residents would be provided hand hygiene and that the staff were to perform hand hygiene between each resident to prevent the spread of infection. A review of the facility provided, Job Description: CNA, reviewed 11/20/22, included 4. Follows infection control procedures (i.e. hand washing). A review of the facility provided, Hand Hygiene Competency Validation, Soap & Water Alcohol Based Hand Rub (ABHR), revealed that CNA #2 had been deemed competent on 02/15/23, and 03/26/23. A review of the facility provided, Handwashing/Hand Hygiene policy, dated 11/22/22, included 2. Follow the handwashing/hand hygiene procedures to help prevent the spread of infections; When to wash hands: 5. F. before and after eating or handling food (hand washing with soap and water), G. before and after assisting a resident with meals. c.) On 05/22/23 at 10:06 AM, Surveyor #2 observed Resident #83 in his/her bed and there was an oxygen concentrator next to the resident. The tubing of the oxygen was lying on the floor. Resident #83 stated that the staff doesn't care if it's dirty. On 05/24/23 at 8:23 AM, Surveyor #2 observed Resident #83 lying in bed and his/her oxygen nasal cannula (n/c) was partially suspended in an open drawer with the oxygen tubing hanging within inches of a urinal containing urine. Surveyor #2 observed the oxygen concentrator with light brownish substance splattered on it. On 05/24/23 at 8:52 AM, Surveyor #2 observed LPN #2 had been in Resident #83's room administering medications. Surveyor #2 looked into the resident's room and observed that the n/c and tubing were still in the same position next to the urinal containing urine. On 05/24/23 at 9:24 AM, during an interview with Surveyor #2, LPN #2 stated that oxygen tubing was changed every Wednesday by the 11 PM to 7 AM staff. She stated her responsibility would be to ensure the oxygen was set at the prescribed liters per minute, if a resident used oxygen off and on, to ensure the tubing is kept in a bag. Surveyor #2 went with LPN #2 to Resident #83's room where we both observed the n/c exposed to the environment, not in a bag and in close proximity to the urinal with urine in it. LPN #2 acknowledged there was no bag in the room. At that time, Surveyor #2 also requested the LPN inspect the oxygen concentrator. LPN #2 acknowledged the oxygen concentrator was visibly soiled. LPN #2 stated the oxygen tubing and concentrator could cause cross contamination and it should be kept clean for infection control. LPN #2 stated she checked the tubing when she was in the room and thought there was a bag. A review of the admission Record revealed that Resident #83 had been admitted to the facility with diagnoses which included but were not limited to metabolic encephalopathy (abnormalities that adversely affect brain function), chronic obstructive pulmonary disease (COPD), chronic viral hepatitis C, and hypoxemia. A review of the Order Summary Report, active orders as of 05/30/23, included an order dated 02/08/23 to change and date oxygen tubing and humidifier bottle weekly. A review of the most recent Annual Minimum Data Set (MDS) an assessment tool to facilitate care, dated 03/30/23, included but was not limited to a Brief Interview for Mental Status (BIMS) of 15 out of 15 which indicated the resident was cognitively intact. Section O, which indicated the resident received oxygen therapy while a resident at the facility. A review of the facility provided person-centered comprehensive care plan printed on 05/30/23, included focus: smoker and use tobacco frequently with an intervention to assess respiratory status q (every) shift and apply oxygen as needed; and focus: at risk for infection due to a history of COPD with an intervention to monitor for changes in respiratory status. On 05/31/23 at 1 PM, the Regional Administrator #2, the Regional [NAME] President of clinical services, and DON were made aware. At 1:25 PM, the Regional [NAME] President of clinical services stated the oxygen supplies should be cleaned weekly and PRN (as needed). On 06/01/23 at 10:05 AM, the facility acknowledged that the oxygen concentrator should have been cleaned but was not. A review of the facility provided, Job Description: LPN, reviewed 11/20/22, included 8. Practices standard precautions and adheres to infection prevention strategies. A review of the facility provided, Oxygen Therapy policy, reviewed 11/20/22, included 1. Oxygen therapy is administered by way of a nasal cannula; 11. When not in use, the nasal cannula will be placed in a plastic bag labeled with the resident's name and dated. A review of the facility provided, Cleaning and Disinfection of Resident-Care Items and Equipment, reviewed 11/22/22, included resident-care equipment will be cleaned and disinfected according to current CDC (Centers for Disease Control and Prevention) recommendations and OSHA (Occupational Safety and Health Administration) bloodborne pathogens standard. 1. The following categories are used to distinguish the level of disinfection necessary. 1. D. reusable items are cleaned and disinfected (durable medical equipment). c. ) On 05/22/23 at 12:23 PM, the surveyor went to the B-Wing to observed the lunch meal. The surveyor observed a Certified Nursing Assistant (CNA) delivered a lunch tray to a resident. While placing the tray on the bedside table, the linen that was on the bed fell on the floor. The CNA picked up the linen and placed it directly on the resident's bed. The surveyor followed the CNA to the hallway and inquired about the linen that was on the floor which he returned to the resident's bed. The CNA stated that he should not have placed the soiled linen on the resident bed. When asked for the rationale, the CNA stated, for transmission of disease. On 05/23/23 at 12:05 PM, the surveyor returned to the B-Wing to observe the lunch meal. The surveyor observed CNAs and nurses delivered trays from Rooms 47-58. The staff did not provide hand sanitizer or sanitizing wipes for the residents to sanitize their hands prior to the lunch meal. On 05/23/23 at 12:40 PM, the surveyor interviewed the RN, who confirmed that the residents on the B-Wing high side, were not provided with the opportunity to sanitize their hands because the staff who went to get the sanitizing wipes had not returned to the B-Wing yet. Shortly after, the surveyor observed the Unit Manager in training arrived on the B-Wing with two containers of sanitizing wipes and proceeded to assist residents on the B-Wing low side with sanitizing their hands prior to the lunch meal. Upon inquiry regarding the above observation, the RN stated that she was not too sure of the facility's protocol for residents to sanitize their hands prior to receive their meals, she would inquire. On 05/23/23 at 1:00 PM, the RN informed the surveyor that she spoke with the Infection Preventionist, and was informed that all residents should be provided with opportunities for hand hygiene prior to receive their meals. On 05/26/23 at 8:30 AM, in the presence of the administrator, the surveyor observed an RN entered an isolation room to deliver the breakfast meal without wearing the proper (PPE) Personal Protective Equipment. The surveyor observed the RN with a surgical mask only. An isolation bin with PPE gowns, gloves and N-95 masks was observed in the hallway by the resident's room. Signage was posted at the door to inform staff and visitor of the proper PPE to wear prior to enter the room. Other staff who were assisted with the meal delivery attempted to alert the RN not to enter the room without the proper PPE. The RN handed the breakfast tray to the resident that was standing half way in the room. The administrator had a conversation with the RN and the RN went and washed her hands. On 05/26/23 at 8:45 AM, the surveyor interviewed the RN in the presence of the Administrator. The RN stated, I should have donned PPE prior to enter the isolation's room. The facility was made aware of the above concerns with infection control on 06/02/23 at 2:15 PM. On 06/05/23 at 8:35 AM, the Regional LNHA #2 provide a folder with some in-services education that were done. No additional information was provided. NJAC 8:39-19.4 (a)(b)(c)(k)(m)(n)
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0917 (Tag F0917)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to provide: a) a comfortable chair...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to provide: a) a comfortable chair for each resident in his or her room for use by the resident or the resident's visitor for 66 of 157 residents, (b) a bed table with drawers for 3 of 157 residents, and c) individual closet space in the resident's bedroom with clothes racks and shelves accessible to the resident for 2 of 157 residents. This deficient practice was observed on 3 of 3 resident Wings (Wing A, B, C) and was evidenced by the following: 1.On 05/30/23 at 8:47 AM, Surveyor #3 conducted resident room rounds on Unit A and observed the following: room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 3 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 3 residents and two chairs On 05/30/23 at 8:48 AM, Surveyor #2 conducted resident rooms rounds on Unit B and observed the following: room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 1 resident and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and no chairs On 05/30/23 at 8:53AM Surveyor #4 conducted resident room rounds on Unit C and observed the following: room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and no chairs room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 3 residents and no chairs room [ROOM NUMBER] housed 3 residents and two chair On 05/30/23 at 8:54 AM Surveyor #5 conducted resident room rounds on Unit C and observed the following: room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 2 residents and one chair room [ROOM NUMBER] housed 1 resident and no chair 2. On 05/30/23 at 8:47 AM, Surveyor # 3 and #4 conducted resident room rounds on Unit A and observed the following: room [ROOM NUMBER] housed 2 residents and one bedside table with drawers room [ROOM NUMBER] housed 2 residents and one bedside table with drawers room [ROOM NUMBER] housed 3 residents and two bedside table with drawers 3.On 05/30/23 at 8:54 AM, Surveyor #5 conducted resident room rounds on Unit C and observed the following: room [ROOM NUMBER] housed 2 residents and there was no closet for each resident. On 05/23/23 at 1:18 PM, Surveyor #2 accompanied by the Licensed Nursing Home Administrator (LNHA) completed environmental rounds on Unit B. The LNHA stated that she was not aware of the conditions of the rooms. She further stated that she made daily rounds on the units. On 06/02/23 at 10:53 AM, in the presence of the survey team, and in response to the environmental rounds that were completed by the survey team and shared with the Administration, the Regional Administrator (RA #2) addressed the survey team. The RA #2 stated that every concern that was provided to the facility, he took personally and called on sister facilities to provide assistance. The RA #2 further stated that when you look at the building and the clients it doesn't take long for everything to go to [exploitive redacted]. The RA #2 further sated he was called into the facility for support as the RA #1 was responsible for checking on the facility. The admission Agreement, undated, and was provided to the survey team during the entrance conference on 05/22/23 at 12:02 PM revealed the following: Exhibit 5, Resident Rights: . Physical and Personal Environment . To live in a safe, clean comfortable and home-like environment . NJAC 8:39-31.8(c)(1-4)(10)
Mar 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint # : NJ162163 Based on interviews and record review, as well as review of pertinent facility documents on 3/13/23 and 3...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint # : NJ162163 Based on interviews and record review, as well as review of pertinent facility documents on 3/13/23 and 3/23/23, it was determined that the facility failed to follow physician's order and follow the facility policies on Medication Administration according to standards of practice for 1 of 3 residents (Resident #2), reviewed for medication administration. This deficient practice is evidenced by the following: 1. According to the admission Record, Resident #2 was admitted to the facility on [DATE] with diagnoses which included but were not limited to: Anxiety Disorder, Alcohol Abuse, and Schizoaffective Disorder Bipolar Type. The Minimum Data Set (MDS), an assessment tool dated 12/16/22, revealed that Resident #2 had a Brief Interview for Mental Status (BIMS) score of 12/15, indicating Resident #2's cognition was moderately impaired and the resident required supervision for Activities of Daily Living (ADLs). The care plan (CP) dated 10/12/21 and revised on 10/19/21, indicated Resident #2 had Psychotic Disorder, Schizophrenia, and had the potential for inappropriate behaviors such as accusatory behavior, yelling, screaming, and false accusation. Interventions included but were not limited to: administer medications as ordered. The Order Summary Report (OSR) dated 3/23/23 indicated the following Physician's orders: On 2/8/23, Buspirone tablet 10 milligram (mg) give 1 tablet by mouth three times a day for Anxiety. On 4/25/22, Divalproex tablet 250 mg give 1 tablet by mouth two times a day for Manic Depression. On 8/18/22, Divalproex tablet 500 mg give 3 tablets by mouth at bedtime for Maniac Depression. On 05/24/22, Risperidone tablet 2 mg give 1 tablet by mouth every 12 hours for Schizoaffective Disorder. On 10/28/22, Behavior and Intervention Monitoring see key every shift Behavior(s) Exhibited: 0. None, 1. Agitated 2. Anxious 3. Biting 4. Pacing 5. Crying 6. Screaming/Yelling 7. Hallucinations/Paranoia/Delusions 8. Insomnia 9. Striking out/hitting 10. Withdrawn. On 10/28/22, Behavior and Intervention Monitoring see key every shift intervention(s): 0. None 1. Redirect 2. Close Monitoring 3. Activity 4. Toileting 5. Fluids/Food 6. Adjust Environment 7. Change position 8. Massage 9. Medication. On 10/28/22, Behavior and Intervention Monitoring see key every shift, record potential side effects: 0. None 1. Stiff Neck 2. Tremors 3. Confusion 4. Tardive Dyskinesia 5. Hypotension/ Dizziness 6. Dehydration 7. Insomnia 8. Anxiety/ Agitation 9. Sedation 10. Appetite Changes on 10/28/22. The MEDICATION ADMINISTRATION RECORD (MAR) for the month of 1/2023 and 2/2023 confirmed the aforementioned physician orders however on the following dates, times, and/or shifts the MAR was not signed/initialed by a nurse to indicate the medications were given and to indicate that behaviors were monitored. Buspirone tablet 10 mg: 5:00 pm dose on 2/9/23, 2/12/23, 2/16/23, and 2/26/23. Divalproex tablet 250 mg; 5:00 pm dose on 1/5/23, 2/9/23, 2/12/23, 2/16/23, and 2/26/23. Divalproex tablet 500 mg; 9:00 pm dose on 1/5/23, 1/10/23, 1/29/23, 2/12/23, 2/14/23, 2/16/23, 2/21/23, 2/25/23, 2/26/23, and 2/27/23. Risperidone tablet 2 mg 9:00 pm dose on 1/5/23, 1/10/23,1/29/23, 2/12/23, 2/14/23, 2/16/23, 2/21/23, 2/25/23, 2/26/23, and 2/27/23. Behavior and Intervention Monitoring; 3:00 pm to 11:00 pm shift on 1/5/23, 2/12/23, 2/16/23, and 2/26/23 and, 11:00 pm to 7:00 am shift on 1/1/23, 1/19/23, 2/2/23, 2/9/23, 2/17/23, 2/18/23, 2/20/23, 2/21/23, 2/25/23, and 2/26/23. Behavior and Intervention Monitoring see key every shift intervention(s) during the evening shift, 3:00 pm to 11:00 pm on 1/5/23, 2/12/23, 2/16/23, and 2/26/23 and during the night shift, 11:00 pm to 7:00 am, on 1/1/23, 1/19/23, 2/2/23, 2/9/23, 2/17/23, 2/18/23, 2/20/23, 2/21/23, 2/25/23, and 2/26/23. Behavior and Intervention Monitoring see key every shift, record potential side effects during the evening shift, 3:00 pm to 11:00 pm on 1/5/23, 2/12/23, 2/16/23, and 2/26/23 and during the night shift, 11:00 pm to 7:00 am, on 1/1/23, 1/19/23, 2/2/23, 2/9/23, 2/17/23, 2/18/23, 2/20/23, 2/21/23, 2/25/23, and 2/26/23. Review of Resident #2's progress notes (PN) did not indicate that the aforementioned medications were administered to Resident #2 or that a Physician was notified that the medication was not administered. The surveyor conducted an interview with the Director of Nursing (DON) on 3/13/23 and 2:51 pm. The DON stated that the facility's protocol for administering medication was for the nurse to sign the MAR after administering medication to each resident before moving on to the next resident. The DON stated the staff are expected to call a resident's physician when the medications were not administered and document the notification in the resident's MR. The surveyor conducted an interview with Licensed Practical Nurses (LPN #1 and LPN #2) on 3/23/23 from 10:33 am to 10:49 am. The LPNs stated that nurses are expected to document on the MAR when medications were administered. They further stated that if there is no documentation on the MAR or in the MR it meant that the medications were not administered. A review of facility policy titled Medication Administration: General, dated 3/2022, indicated A licensed nurse .will administer medications to patients. Accepted standards of practice will be followed .PURPOSE To provide a safe, effective medication administration process .11. Document: 11.1 Administration of medication on Medication Administration Record (MAR) . A review of facility policy titled Nursing Documentation, dated 3/1/22, indicated .PRACTICE STANDARDS 1. Nurses will not: 1.1 Document services that were not performed . NJAC 8:39-27.1(a)
Mar 2022 12 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

2. On 03/18/22 12:14 PM, the surveyor observed Resident #158 sitting on side of the bed, eating lunch. Review of the admission Record for Resident #158, revealed the resident was admitted to the facil...

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2. On 03/18/22 12:14 PM, the surveyor observed Resident #158 sitting on side of the bed, eating lunch. Review of the admission Record for Resident #158, revealed the resident was admitted to the facility with diagnoses, which included but were not limited to, Schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly) and Epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures). Review of the Physician Orders revealed a telephone verbal order dated 03/03/2022 for an antibiotic, Amoxicillin 500 mg (milligrams) one tablet PO (by mouth) TID (three times a day) x 7 days. Review of the Interdisciplinary Progress Note, dated 03/03/2022 at 11:00 PM, included, resident returned from ER [Emergency Room]. Amoxicillin 500 mg 1 PO TID x 7 days for L[left] eye laceration. Review of the March 2022 Medication Administration Record (MAR) included an order for Amoxicillin 500 mg one PO TID x 7 day PPX (prophylactic) dated 03/03/2022. Further review of the MAR revealed the medication had been initialed on the MAR as being administered from 03/01/2022 until 03/10/2022 at 9 A (AM), 1 P (PM) and 5 P (PM). During an interview with the surveyor on 03/22/22 at 12:10 PM, Licensed Practical Nurse (LPN) #7 stated that if there were nurse initials on the MAR, it meant that the medication had been administered. The surveyor and LPN #7 reviewed the March 2022 MAR and LPN #7 verified that the Amoxicillin was ordered on 03/03/2022, but had been signed as administered by her on March 1, 2, and 3 at 9:00 AM, 1:00 PM, and 5:00 PM. LPN #7 further stated stated, I don't know why I signed it. During an interview with the surveyor on 03/22/22 at 12:12 PM, the Licensed Practical Nurse/Unit Manager #1 (LPN/UM) stated that if nurse initials were there, it meant the medication was administered. The surveyor and LPN/UM #1 reviewed the March 2022 MAR and the surveyor showed the LPN/UM #1 the initials for March 1, 2, and 3 at 9:00 AM, 1:00 PM, and 5:00 PM for the Amoxicillin order. The LPN/UM #1 stated it meant the medication was administered. When the surveyor showed the LPN/UM #1 the order for the Amoxicillin dated 03/03/2022, the LPN/UM #1 stated the medication could not have been given before the order date and should not have been signed as given. During an interview with the surveyor on 03/24/22 at 9:07 AM, the Director of Nursing (DON) stated that if a medication on the MAR was initialed, it meant that the medication was given. The DON further stated that it was important to maintain accurate records so that it does not look like we gave something that we did not give. Review of the facility's undated policy, Order, Receiving and Transcribing, revealed the Procedure: Medications shall be administered only upon the written order of a person duly licensed and authorized to prescribe such medications in this state. A review of the facility's policy, Documentation of Medication Administration, revised 2021, revealed the Policy: The facility shall maintain a medication administration record to document all medications administered. NJAC 8:39-29.2(d) Based on observation, interviews and record review, it was determined that the facility failed to a.) ensure a physician's order was accurately transcribed and signed on the Treatment Administration Record in accordance with professional standards of nursing practice for 1 of 34 residents (Resident #62) and b.) ensure the Medication Administration Record was accurately signed in accordance with professional standards of nursing practice for 1 of 34 residents (Resident #158). This deficient practice was evidenced as follows: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as casefinding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of casefinding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist. This deficient practice was evidenced by: 1. On 03/22/22 at 09:03 AM, the surveyor observed Resident #62 lying in bed and he/she stated that he/she recently finished breakfast. Review of the admission Record for Resident #62 revealed the resident was admitted to the facility with diagnoses, which included but were not limited to, Acquired absence of right leg above knee (amputation), Dementia (a group of symptoms that affects memory and thinking), and Blindness of the left eye. Review of Resident #62's Annual Minimum Data Set, an assessment tool utilized to facilitate the management of care, dated 01/20/22, revealed that the resident's Brief Interview of Mental Status score was 07/15, which indicated the resident was severely cognitively impaired. Review of the Physician Orders revealed a telephone verbal order dated 03/17/2022 to apply A&D ointment protectant to chest and back area BID (twice daily.) Review of the March 2022 Treatment Record (TR) did not reveal an order for the A&D ointment protectant. During an interview with the surveyor on 03/22/22 at 11:11 AM, the Licensed Practical Nurse #1 (LPN) stated that the nurse would call the physician for a treatment order, the order would get faxed to the pharmacy and then the order would be written on the TR. When the March 2022 TR was reviewed in the presence of LPN #1, she acknowledged she did not see the A&D ointment protectant order, dated 03/17/22, transcribed on the TR and stated she would write the order on the TR. She further stated that it was important to transcribe orders correctly to ensure treatments are being done. During an interview with the surveyor on 03/22/22 at 11:17 AM, the LPN/Unit Manager #1 (LPN/UM), in the presence of LPN #1, acknowledged the physician order for A&D ointment protectant dated 03/17/22, and stated that once the treatment was ordered, it should have been transcribed on to the TR. The LPN/UM #1 observed the March 2022 TR and acknowledged the order was not transcribed. LPN #1 stated at that time that she forgot to write the order on the TR and was putting it on now. The LPN/UM #1 stated it was important to transcribe orders correctly so that the residents are given the right care. During an interview with the surveyor on 03/22/22 at 11:28 AM, the Director of Nursing (DON) stated that it was the nurse's responsibility to transcribe physician orders to the TR. The DON observed the physician order for the A&D ointment protectant dated 03/17/22 and observed the March 2022 TR and acknowledged the order was on the TR. The surveyor informed the DON that after LPN #1 was made aware by the surveyor of the A&D ointment protectant order not being transcribed to the TR, that LPN #1 then transcribed the order to the TR and signed the 9:00 AM administration time for dates 03/17/22, 03/18/22, 03/19/22, 03/20/22, 03/21/22, and 03/22/22. The DON acknowledged that the LPN did not correctly transcribe the A&D ointment protectant order to the TR and stated it was important to transcribe orders correctly so there was no delay in care of the residents. During an interview with the surveyor on 03/22/22 at 11:36 AM, LPN #1, in the presence of the DON, LPN #1 stated the order for A&D ointment protectant was not correctly transcribed to the TR and acknowledged that it was her responsibility to transcribe the order to the TR on 03/17/22. LPN #1 further stated she just transcribed the order to the TR and signed her initials on the 9:00 AM administration times for dates 03/17/22, 03/18/22, 03/19/22, 03/20/22, 03/21/22, 03/22/22. Review of facility policy, Medication Orders,, with a revision date of 03/24/22, revealed under Recording (Transcribing) Orders 8. Orders received by the Providers are transcribed on the Medication Administration Record (MAR) or the Treatment Administration Record (TAR) by the Nurse receiving the order.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 03/18/2022 at 12:21 PM, the surveyor observed Resident #116 awake and alert sitting in his/her wheelchair in the resident'...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 03/18/2022 at 12:21 PM, the surveyor observed Resident #116 awake and alert sitting in his/her wheelchair in the resident's room. The surveyor observed Resident #116 with a purple heel bootie to the right foot and the resident stated that the nurses perform dressing changes to his/her right foot. The surveyor further observed the Resident #116 sitting in his/her wheelchair with a purple bootie on the right foot on 03/21/22 at 10:20 AM, 03/21/22 at 1:03 PM, and 03/22/22 10:45 AM. According to the Resident Face Sheet, Resident #116 was admitted to the facility with diagnoses which included, but not limited to, Type 2 Diabetes Mellitus, Chronic Osteomyelitis (an infection in the bone), Peripheral Vascular Disease (a slow and progressive circulation disorder) and Acquired Absence of left leg above Knee (AKA). A review of the Quarterly Minimum Data Set (MDS), an assessment tool utilized to facilitate the management of care, dated 02/24/22, revealed that Resident #116 had a Brief Interview for Mental Status score of 12/15 indicating the resident was cognitively intact. The MDS further reflected Resident #116 had a current diagnosis of Osteomyelitis, Peripheral Vascular Disease, Diabetes Mellitus, and revealed Resident #116 needed limited assistance of one person for transfers, was non-ambulatory and had a stage three Pressure Ulcer. Review of the 01/24/22 wound care consultants report included a recommendation to start Cipro (an antibiotic) 500 milligrams (mg) po (by mouth) bid (twice a day) for 10 days. Review of the physician order dated 01/25/22 revealed a telephone verbal order for the antibiotic Cipro 500 mg po bid for 10 days for a wound infection. Review of the January 2022 Medication Administration Record (MAR) revealed signatures that the administration for the antibiotic Cipro did not start until 01/27/22 at 9:00 AM. Review of the Nurses notes dated 01/27/22 through 02/02/22 reflected that antibiotics were in progress. During an interview with the surveyor on 03/24/22 at 10:55 AM, the Director of Nursing (DON) reviewed the January 2022 MAR and confirmed the antibiotic was not signed as administered until 01/27/22 at 9:00 AM. The DON further stated that if an antibiotic was ordered, and the facility has it in the antibiotic back up pharmacy box, then the antibiotic should be started on the same day it was ordered. If the facility does not have the medication in the back up pharmacy box, then the nurses should call the doctor to get another medication ordered that was in stock. During an interview with the surveyor on 03/25/22 at 9:39 AM, Licensed Practical Nurse #5 (LPN) stated, When a resident is ordered a new antibiotic, I would get the medication from the back up antibiotic box which is located on the A-Wing unit. I would sign out the antibiotic from the back up box and administer it that day it was ordered. If we don't have the medication in the back up box, I would call the doctor to get the order changed or get an order to start the antibiotic when it comes from the pharmacy. During an interview with the surveyor on 03/25/22 at 10:03 AM, the LPN Unit Manager #1 (LPN/UM) stated the antibiotic back up box was stored in the locked medication unit on the A-Wing unit. LPN/UM #1, along with the surveyor, reviewed the locked antibiotic backup box and the list of medications contained in the back up box. LPN/UM #1 confirmed that Cipro 250 mg tablets were included in the antibiotic back up box. LPN/UM #1 stated that when an antibiotic was ordered, the nurse would take out the antibiotic from the back up box, fill out the replacement form with the quantity used, date and initial the form and fax the form to the pharmacy. LPN/UM #1 provided the surveyor with a backup replacement form, dated 01/27/22, which revealed Cipro 500 mg was removed on 01/27/22 by the nurse. LPN/UM #1 could not provide any additional replacement forms for Resident #116, During a telephone interview with the surveyor on 03/25/22 at 10:59 AM, the provider pharmacist stated that the order for Cipro 500 mg was filled by the pharmacy on 01/26/22 and delivered to the facility that evening. Review of the pharmacy packing slip revealed that the Cipro 500 mg tablets were delivered to the facility on [DATE] at 10:53 AM. During a follow-up interview with the surveyor on 03/25/22 at 12:58 PM, the DON stated that when an antibiotic was ordered, the nurse should administer the medication on the day it was ordered if the antibiotic was available. The DON further stated that it was important to start an antibiotic when ordered because if there was an infection you would want to resolve it as soon as possible. Review of the facility's policy titled Documentation of Medication Administration, revised 2021, reflected that documentation of administration of medication should include the reason(s) why a medication was withheld, not administered, or refused (as applicable). NJAC 8:39-27.1(a) and 8:39-29.2(d) Based on observation, interview, record review, and review of other facility documentation, it was determined that facility staff failed to a.) complete neurological checks after a resident fall for 1 of 4 residents (Resident #78) reviewed for accidents and b.) administer an antibiotic for a wound infection as ordered by the physician for 1 of 2 residents (Resident #116) reviewed for pressure ulcers. This deficient practice was evidenced by the following: 1. The surveyor observed Resident #78 lying in bed on the following dates and times: 03/17/22 at 11:22 AM, 03/18/22 at 12:11 PM and 2:08 PM, 03/21/22 at 10:47 AM, and 03/22/22 at 10:58 AM. According to the admission Record, Resident #78 had a diagnosis that included, but was not limited to, muscle weakness. The surveyor requested, obtained, and reviewed a copy of the instructions associated with the process of completing an incident report. The instructions indicated that a report is to be completed for unwitnessed falls and specified, Neuro [neurological] checks are to be initiated with all unwitnessed falls. Further review of the report instructions revealed a need to perform neurological assessments every 15 minutes for two hours, then every 30 minutes for two hours, followed by every 60 minutes for four hours, and every eight hours for 16 hours FOR ALL UNWITNESSED FALLS. The surveyor obtained and reviewed a document titled, Incident/Accident Report for Resident #78 dated 02/18/22 at 11:00 AM. According to the referenced report, Resident #78 was found on the floor, in a sitting position, in front of his/her geriatric chair (a large, padded chair that is designed to help elderly individuals with limited mobility). Further review of the report revealed neurological checks were conducted for a period beginning on 02/18/22 at 11:00 AM until 10:00 PM on the same date. A review of the current Care Plan for Resident #78 revealed neurological checks were in place, related to the referenced fall on 02/18/22. During an interview with the surveyor on 03/23/22 at 10:45 AM, the Director of Nursing (DON) confirmed that the neurological assessments attached to the Incident/Accident Report were those conducted on Resident #78 and clarified that the name was not filled out as it should have been, since all the pages are stapled together. During an interview with the surveyor on 03/24/22 at 11:12 AM, the Licensed Practical Nurse/Unit Manager #2 (LPN/UM) described the process for investigating an unwitnessed fall. LPN/UM #2 confirmed the process included conducting neurological assessments because there is uncertainty as to the status of a resident's head if a fall was not witnessed and it is important for determining the absence of presence of head trauma. LPN/UM #2 could not recall the exact time intervals required of a neurological assessment but stated it was important to follow the protocol as written on the incident report guidance. In addition, LPN/UM #2 was able to verify that the copy of the incident report and associated neurological assessment information provided to the surveyor was current and the process for conducting neurological assessments should last for a period of 24 hours in total. During the same interview, LPN/UM #2 reviewed the Incident/Accident Report dated 02/18/22 for Resident #78. LPN/UM #2 reiterated the importance of conducting neurological assessments thoroughly. LPN/UM #2 further acknowledged that the neurological assessments conducted for Resident #78 on the referenced date were done only for approximately 11 hours (less than 24 hours), that the assessments were incomplete, and did not know why all nursing staff who participated in the process of conducting them did not sign the sheet accordingly. LPN/UM #2 stated that the incomplete and inconsistent documentation on the form may have been the result of the nurse's day and what type of other care may have been needed by other residents. During an interview with the surveyor on 03/24/22 at 12:05 PM, the DON described the process of events that should occur after a resident has an unwitnessed fall, which included the need to follow the neurological assessments as previously described per the referenced protocol. The DON stated that if neurological assessments did not occur, this would be considered a problem because it is necessary to ensure the resident is stable, that there is no head injury, and there are no neurological problems present. The DON also acknowledged that neurological assessments did not occur for 24 hours, per the facility's protocol, and could not provide any further explanation regarding the matter. During a follow-up interview with the surveyor on 03/24/22 at 3:07 PM, the DON reiterated the importance of conducting neurological assessments for an unwitnessed fall and acknowledged that a resident who was found on the floor would be considered as one who experienced an unwitnessed fall. The surveyor, in the presence of the survey team and the facility administrative staff, asked for any additional details that may be relevant to the circumstances described. During a follow-up interview with the surveyor on 03/25/22 at approximately 2:00 PM, the DON followed-up with the surveyor, in the presence of the survey team and facility administrative staff. The DON indicated that there was no additional information regarding the referenced matter. Review of the facility policy titled, The Palace Rehabilitation and Care Center Neurological Assessment, with a revision date of 11/01/21, reflected neurological assessments are indicated following an unwitnessed fall, and they are to be performed per the falls protocol. In addition, there is information that should be included in the resident's medical record as related to neurological assessments, including the date and time the procedure was performed, the name and title of the individual performing the procedure, and the signature and title of the person recording the data. Review of the facility policy titled, Accident/Incident Policy, with a revision date of 11/01/21, reflected the importance of completing an Accident/Incident Form each time a resident experiences an unusual circumstance that causes or could cause injury. One such example included a resident found sitting on the floor and the need to perform neurological checks as indicated.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and review of facility documentation, it was determined that the facility failed to properly store refrigerated medications. This deficient practice was identified for...

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Based on observation, interview, and review of facility documentation, it was determined that the facility failed to properly store refrigerated medications. This deficient practice was identified for 1 of 2 medication refrigerators inspected, on 1 of 2 units (B-Wing unit) reviewed for medication storage and labeling and was evidenced by the following: On 03/23/22 at 01:40 PM, the surveyor inspected the B-Wing unit medication refrigerator, in the presence of the Licensed Practical Nurse Unit Manager #2 (LPN/UM). The surveyor observed the refrigerator temperature to be 24 degrees Fahrenheit (F), a temperature that is below the freezing point of 32 degrees F. The surveyor observed the following medications inside the refrigerator: one Lantus 100 milliliter (ml) pen (used to treat Diabetes), one Lantus 100/ml solution vial (used to treat Diabetes), one Humalog 100 units/ml vial (used to treat Diabetes), and one 120 (ml) bottle of Omeprazole solution 2 mg/ml (used to treat acid reflux). When interviewed at that time, the LPN/UM #2 stated that the temperature of the refrigerator should be between 36 and 46 degrees F. The LPN/UM #2 further stated that if the temperature was not in the temperature range, the medication would not be good and the medication would have to be reordered. The surveyor reviewed the temperature log with the LPN/UM #2 and observed that today's temperature was blank. The LPN/UM #2 confirmed that the temperature was not recorded for 03/23/22 and stated that the 11-7 shift nurse is responsible to check the temperature and record it on the log daily. During an interview with the surveyor on 03/23/2022 at 01:40 PM, the 11-7 shift Licensed Practical Nurse #2 on the unit, stated she checked the temperature and logged it prior to leaving in the morning. She stated that today, she also worked the 7-3 shift and acknowledged that she had no excuse for why she did not check and fill out the sheet this morning. During an interview with the surveyor on 03/24/22 at 03:31 PM, the Director of Nursing (DON) stated that she expected the nurse to inform maintenance of any refrigerator issues and to obtain another thermometer from maintenance, to make sure that the one being used was not broken. The DON further stated she expected the nurse to remove the medication and place it in a different refrigerator. A review of the facility's policy titled, Medication Storage, revised 10/01/2021, revealed that Section 4 addressed refrigerated products, indicating a need for temperatures to be maintained at a range of 35-45 F. The policy further reflected that charts are kept on each unit refrigerator and temperature levels are recorded daily, by the charge nurse or other designee. NJAC: 8:39-29.4 (H)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

3. On 03/18/2022 at 12:21 PM, the surveyor observed Resident #116 awake and alert sitting in his/her wheelchair in the resident's room. The surveyor observed Resident #116 with a purple heel bootie to...

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3. On 03/18/2022 at 12:21 PM, the surveyor observed Resident #116 awake and alert sitting in his/her wheelchair in the resident's room. The surveyor observed Resident #116 with a purple heel bootie to the right foot and the resident stated that the nurses performed dressing changes to his/her right foot. The surveyor further observed Resident #116 sitting in his/her wheelchair with a purple bootie on the right foot on 03/21/22 at 10:20 AM, 03/21/22 at 1:03 PM, and 03/22/22 10:45 AM. According to the Resident Face Sheet, Resident #116 was admitted to the facility with diagnoses which included, but not not limited to, Type 2 Diabetes Mellitus, Chronic Osteomyelitis (an infection in the bone), Peripheral Vascular Disease (a slow and progressive circulation disorder) and Acquired Absence of left leg above Knee (AKA). A review of the Quarterly Minimum Data Set (MDS), an assessment tool dated 02/24/22, revealed that Resident #116 had a Brief Interview for Mental Status score of 12/15 indicating the resident was cognitively intact. In addition, Resident #116 had a current diagnosis of Osteomyelitis, Peripheral Vascular Disease, and Diabetes Mellitus. The MDS further revealed that Resident #116 needed limited assistance of one person for transfers, does not ambulate and the resident had a stage 3 Pressure Ulcer. On 03/23/22 at 10:29 AM, the surveyor observed the Licensed Practical Nurse #3 (LPN) perform a wound care treatment for Resident #116. Upon arrival into Resident #116's room, the surveyor observed Resident #116 lying directly on an uncovered mattress, with his/her right foot dressing removed and the resident's right foot was lying directly on the uncovered mattress. The surveyor observed the treatment supplies lying directly on the overbed table without a clean field or barrier. The overbed table had visible circle marks on the table and the treatment supplies were placed directly next to used white Styrofoam cups. Upon entering the resident's room, the surveyor observed LPN #3 wearing gloves and then, with the assistance of the Certified Nursing Assistant (CNA), repositioned the resident on his/her left side and repositioned the right foot on the uncovered mattress. LPN #3 then proceeded to perform the wound care without changing her gloves or performing hand hygiene. The LPN then performed the wound care to the right foot lying directly on the uncovered mattress. When the wound care was completed and the dressing applied, LPN #3 then removed both gloves and applied a new pair of gloves, without performing hand hygiene, and then applied tape to the white kling dressing on the right foot. At that time the surveyor interviewed LPN #3 who stated that prior to performing resident's wound care, she would set up the clean field stating, I would clean the area as much as I possibly can. LPN #3 further stated that prior to the wound treatment, she opened all supplies, washed her hands, donned gloves, and placed a sheet or a chux (disposable underpad) under the right foot when doing resident's wound care. LPN #3 stated that she should have sanitized her hands when she changed her gloves, and the reason the wound treatment should be done on a clean area was to stop the spread of infection. During an interview with the surveyor on 03/23/22 at 12:44 PM, the Licensed Practical Nurse/Infection Preventionist (LPN/IP) stated the process for wound treatment included creating a clean field, such as putting down a paper towel or a sheet or something on the table prior to putting the supplies on the table, and further creating a clean field for the area of the body for the wound treatment. The LPN/IP further stated that she expected the nurse to perform hand hygiene when changing gloves or from going from a dirty area to a clean area. The wound care supplies should not be placed directly on the table without a barrier or next to old water cups or food because it could cause cross contamination. The LPN/IP expected the area of the body that required the wound treatment should not be positioned directly on an uncovered mattress but should be on a clean field such as a chux or pad under the area. During an interview with the surveyor on 03/24/22 at 10:55 AM, the Director of Nursing (DON) stated the wound care process included to review the treatment order, take the treatment cart to the residents room, gather the treatment supplies, and knock on the resident's door prior to entering the room. The nurse should then set up the treatment supplies on a clean area such as on the bedside table and lay something on the bedside table as protection to put the supplies on. The nurse would then sanitize their hands, apply gloves and explain the procedure to the resident, provide privacy, take off the bandage, change gloves, wash hands, put on clean gloves, then do the treatment, remove gloves, sanitize hands, put on new gloves and then reposition resident and sign the treatment medication record. The DON further stated that the supplies should be placed on a clean area such as a sheet or towel and not directly next to empty cups. The DON stated that the nurse should have discarded the gloves and sanitized the hands, putting on clean gloves prior to performing the wound treatment. Review of the facility's policy titled Pressure Ulcer/Wound Treatment Protocol and Procedure, dated 11/2021, revealed the procedure for wound treatment include but not limited to: wash hands before treatment, apply gloves, remove soiled dressing, remove gloves, wash hands, apply gloves, apply dressing treatment as ordered by physician, remove and discard gloves and wash and dry hands thoroughly. Equipment and supplies necessary included disposable cloths. Review of the facility's policy titled Handwashing/Hand Hygiene, revised 08/15/21, reflected that hand washing/hand hygiene can be either handwashing for at least 20 seconds using antimicrobial soap and water or alcohol based handrub. Hand Hygiene is to be performed for the following conditions, which included but not limited to: before and after direct contact with residents, before and after changing a dressing, and after removing gloves. NJAC 8:39 19.4 (a)(c) Based on observation, interview, record review and review of other facility documentation, it was determined that the facility failed to a.) follow isolation protocols for newly admitted residents who required transmission-based precautions for 14 days to monitor for signs and symptoms as Persons Under Investigation (PUI) for COVID-19 b.) ensure that staff donned Personal Protective Equipment (PPE) in the proper sequence to provide maximum protection to both the wearer and resident c.) ensure that staff wore appropriate PPE when they entered the room of a resident who was on transmission-based precautions/PUI, d.) ensure staff performed hand hygiene before and after they entered resident rooms who were on transmission-based precautions/PUI, and e.) establish a clean field and consistently use proper hand hygiene during a wound treatment. This deficient practice was identified for 1 of 4 residents (Resident #310) reviewed for transmission-based precautions and 1 of 2 residents (Resident #116) reviewed for pressure ulcer and was evidenced by: 1. During the entrance conference with the Administrator and the Director of Nursing (DON) on 03/17/22 at 09:43 AM, the DON stated that there were no positive cases of COVID-19 at the facility and that the required PPE to be donned for PUI rooms on the C-Wing unit included an N-95 mask (filtering facepiece respirator that filters at least 95% of airborne particles), goggles or face shield, gown, and gloves. The DON further stated that the required PPE should be donned prior to entering the PUI room. The DON further stated that in the hallways of the C-Wing unit, the required PPE was a surgical mask. During the initial tour of the facility on 03/17/22 at 11:02 AM, the surveyor observed signage that was hung outside of Resident #310's room that cautioned: Yellow Zone to enter resident rooms staff must have: N-95 Mask, Face Shield/Goggles, Gown and Gloves. At that time, the surveyor interviewed a Housekeeper that was present outside of the room. The Housekeeper stated that the residents in the room were new admissions and may or may not have COVID-19, so full PPE was required to enter the room. The surveyor then interviewed the Licensed Practical Nurse/Unit Manager (LPN/UM) #3 immediately after she exited the resident's room. LPN/UM #3 stated that the residents who resided in the room were recently admitted to the facility and full PPE was required to enter the room as the residents remained under observation to rule out COVID-19. She further stated that she doffed (removed) her PPE and disposed of it within a trash receptacle within the resident's room before she exited, and the PPE included an N-95 mask with a surgical mask over top, gown, gloves and goggles or face shield. LPN/UM #3 also stated that she performed hand hygiene and donned gloves before she cleaned her goggles with disinfectant wipes after she left the room. The surveyor observed LPN/UM #3 as she doffed her gloves and performed hand hygiene with alcohol-based hand rub that was readily available outside of the room. On 03/17/22 at 11:12 AM, the surveyor observed Resident #310 lying in bed watching television accompanied by two roommates (Residents #309 and #311). Resident #310 stated that he/she was recently admitted to the facility for rehabilitation and was tested for COVID-19 twice per week. At 12:11 PM, the surveyor observed Resident #310, who was not wearing a face mask, self-propel his/her wheelchair down the hall and into the dining room. Certified Nursing Assistant (CNA) #1 greeted the resident as he/she passed the nurse's station and did not remind the resident that a mask was required to be worn in public areas or that the resident who was on PUI was required to remain within his/her room for 14 days while on observation for COVID-19. The resident self-propelled his/her wheelchair to the first table in the dining room that was closest to the entrance and was seated next to another resident who CNA #1 identified as Resident #9. The remainder of the residents were more than six feet away from Resident #310 at adjacent tables. The surveyor observed CNA #1 who watched the two residents as they dined together and did not intervene. At 12:14 PM, the surveyor interviewed CNA #1 who stated that full PPE was required to go into Resident #310's room because it was considered a PUI room. At 12:41 PM, the surveyor observed Resident #310, who was now wearing a surgical mask, self-propel his/her wheelchair back to his/her room. During a follow-up interview with CNA #1 at 02:53 PM, she stated that she told Resident #310 that he/she was required to eat in his/her room and not in the dining room, but the resident had a friendship with Resident #9. CNA #1 further stated that since the surveyor was present in the dining room, she did not want to push the issue with Resident #310 and have it be perceived as abuse. CNA #1 stated that when she told the resident that he/she was required to dine in his/her room, the resident stated, I know, but I want to eat here now. According to the admission Record (an admission summary), Resident #310 was admitted to the facility with diagnosis which included, but were not limited to, nondisplaced fracture of the fifth metatarsal bone (a bone in the foot) right foot, aftercare following explanation of hip joint prosthesis (artificial body part) and Anxiety Disorder. Review of Resident #310's admission Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 03/13/22, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 15 which indicated that the resident was cognitively intact. Further review of the MDS indicated that the resident required supervision and set up help for bed mobility, transfers and eating. Review of Resident #310's Care Plan that was contained within the Electronic Health Record (EHR) revealed that there was a single entry that specified the following: Do [sic.] to COVID-19 I am mandated to wear a mask for my safety and the safety of others (Resident is non-compliant). Resident is noncompliant with 14 day isolation for new admissions related to COVID-19. Review of the associated Goal was for the resident to remain free from issues related to mask use and free from possible illness. (Refuse). Interventions included: Assess proper wear of mask, educate resident on the importance of wearing his/her mask and the importance of the 14 day isolation period, encourage resident to isolated [sic.] for 14 day period and wear mask. All portions of the Care Plan entry were dated 03/17/22. Review of Resident #310's medical record included documented evidence that the resident had a negative COVID-19 rapid test on 03/09/22 and a negative PCR (polymerase chain reaction test, a diagnostic test that determines if a person was infected with COVID-19 by analyzing a sample to see if it contained genetic material from the virus) on 03/10/22. During an interview with the surveyor on 03/17/22 at 03:03 PM, the Registered Nurse Assessment Coordinator (RNAC) stated that she confirmed that Resident #310 had received one dose of the COVID-19 Vaccination on 05/20/21 and was not yet up to date on his/her vaccinations. During an interview with the surveyor on 03/17/22 at 03:17 PM, in the presence of the survey team, the Infection Preventionist (IP) stated that new admissions who were unvaccinated were placed on PUI for 14 days. The IP further stated that all staff who entered a PUI room were required to wear full PPE. The IP also stated that the facility discouraged residents from coming out of their room during the first 14 days while on observation. The DON, who was present during the interview, stated that PUI residents were not permitted to dine in the lunchroom, but were noncompliant. The DON stated that the staff should have redirected any PUI residents, who were not masked in the lunchroom, back to their isolation room. During an interview with the surveyor on 03/21/22 at 10:18 AM, Resident #310 stated that upon admission to the facility, a therapist informed the resident that he/she was required to remain within the room for 14 days. The resident stated that on 03/17/22, he/she was upset because someone took the remote to the television, so he/she self-propelled out of his/her room down to the dining room to eat lunch and watch television there. The resident stated that he/she shared a table during lunch with Resident #9. Resident #310 further stated that one of the nurses tried to remind him/her to remain in his/her room, but he/she was mad and forgot. The surveyor reviewed an undated facility policy titled, admission Protocol which revealed Each new admission will be required to wear a facemask upon entry to the facility and be immediately escorted to their assigned room, All new admissions will be swabbed immediately upon admission, regardless of prior COVID testing results, and will be placed on transmission based precautions for 14 days from testing regardless of test results of the facility PCR test, and During the 14 day period new admissions will not be allowed outside their room and no visitors will be permitted except for a compassionate care visit. 2. On 03/18/22 at 12:17 PM, the surveyor observed CNA #2 as she donned an N-95 mask over top of a surgical mask when she donned her PPE prior to delivering a lunch tray to Residents #309, #310 and #311, all of whom were in a PUI room. When interviewed, CNA #2 stated that she wore an N-95 mask over her surgical mask because it was easier to don it over her surgical mask, rather than taking everything off. CNA #2 further stated that she knew she was supposed to don the N-95 first and place the surgical mask over it, but that she felt that she was still protected because she could not smell anything. The CNA also stated she would change her mask in the restroom rather than in the hallway. During an interview with the surveyor on 03/18/22 at 12:35 PM, LPN/UM #3 stated that staff were required to perform hand hygiene and don their gown, N-95 respirator mask, goggles, and gloves prior to entering a PUI room. The LPN/UM further stated that she saw CNA #2 as she donned her N-95 mask over her surgical mask but did not want to say anything to her in front of the surveyor. During an interview with the surveyor on 03/21/22 at 01:51 PM, the IP stated that if CNA #2 wore an N-95 mask over top of a surgical mask the N-95 mask would not be effective due to the improper fit and it would be a breach in infection control. The IP provided the surveyor with Employee Education Attendance Records which revealed that CNA #2 completed in-services related to Yellow Zone/Red Zone PPE usage on 01/05/22, 01/25/22, and 08/30/21 which included proper donning/doffing of PPE. 3. On 03/21/22 at 12:24 PM, the surveyor observed a Temporary Nursing Assistant (TNA) who wore a surgical mask during the meal pass as he approached Resident #310's room with a meal tray. Resident #310's room was marked with signage that specified that the resident's room was in the Yellow Zone and an N-95 mask, face shield/goggles, gown and gloves were required to enter the room. The TNA did not perform hand hygiene or don any of the required PPE that was listed on the signage before he entered the room and placed Resident #310's meal tray on the over bed table. The TNA then exited the resident's room without first performing hand hygiene and began to enter the room of a resident who was not on isolation but was stopped by both LPN #6 and CNA #2 who were present during the observation. At that time, the surveyor interviewed the TNA who stated that he only went into Resident #310's room to drop off a meal tray. He further stated that he did not don a gown, gloves, N-95 mask or goggles/face shield because he forgot that the resident's room was in the Yellow Zone and under observation for signs and symptoms of COVID-19. The TNA also stated that he was supposed to wash his hands when he left the room but had forgotten to. During an interview with the surveyor on 03/21/22 at 01:30 PM, LPN #6 stated that she observed the TNA go into the PUI room and that he should have donned an N-95 mask, goggles, gloves, and a gown before he entered the resident room for infection control purposes. During an interview with the surveyor on 03/21/22 at 01:40 PM, the IP stated that nursing was in-serviced to educate the CNAs on the spot if they saw any breach in the infection control policy. The IP further stated that during the meal pass, the TNA was required to don full PPE and that since the TNA entered a PUI room with only a surgical mask, there was a breach in the infection control policy. The IP provided the surveyor with Employee Education Attendance Records which demonstrated that the TNA completed in-services related to Yellow Zone/Red Zone which included required PPE usage, properly putting on PPE, hand washing and infection control competencies on 01/13/22, 01/19/22, 01/20/22 and 10/18/21. During an interview with the surveyor on 03/21/22 at 02:07 PM, the DON stated that the TNA was required to wear full PPE when he entered the PUI room in the Yellow Zone. The DON further stated it would not be appropriate for the TNA to go into a PUI room wearing only a surgical mask because that was not the recommendation from the Center for Disease Control (CDC) or state regulations. The surveyor reviewed the facility policies titled, Considerations for Cohorting COVID-19 Patients in Post-Acute Care Facilities, dated 02/25/22, Handwashing/Hand Hygiene, revised 08/15/21, and Transmission-Based Precautions, revised 08/01/22, which revealed the following: New or readmitted asymptomatic patients/residents who are note up to date with all recommended COVID-19 vaccine doses and have a viral test negative for SARS-CoV-2 Upon admission or readmission: These patients/residents should be placed in quarantine and cared for using full PPE (gowns, gloves, eye protection, that covers the front and sides of face, and NIOSH (National Institute for Occupational Safety and Health) approved N-95 or equivalent or higher-level respirator), even if they have a negative test upon admission. Testing is recommended immediately (upon admission) and, if negative, again 5-7 days after their admission. Quarantine may be discontinued after day 7 if a viral test is negative for SARS-CoV2 and they do not develop symptoms. The specimen should be collected and tested within 48 hours before the time of planned discontinuation of quarantine. This facility considers hand hygiene the primary means to prevent the spread of infections. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. Employees must wash their hands for at least twenty (20) seconds using antimicrobial soap and water under the following conditions: Before and after entering isolation precaution settings . Contact Precautions-Intended to prevent transmission of infectious agents, including epidemiologically important microorganisms, which are spread by direct or indirect contact with the resident or resident's environment. Healthcare personnel caring for residents on Contact Precautions wear a gown and gloves for all interactions that may involve contact with the resident or the resident's environment. Donning personal protective equipment (PPE) upon room entry and discarding before exiting the room is done to contain pathogens . Droplet Precautions-Intended to prevent transmission of pathogens spread through close respiratory or mucous membrane contact with respiratory secretions (i.e. respiratory droplets that are generated by a resident who is coughing, sneezing, or talking). .Healthcare personnel wear a mask for close contact with infectious agent. Residents on Droplet Precautions who must be transported outside the room should wear a mask if tolerated and follow respiratory hygiene/cough etiquette.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected multiple residents

Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to notify the physician of a significant, unplanned weight loss f...

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Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to notify the physician of a significant, unplanned weight loss for 1 of 4 residents (Resident #12) reviewed for nutritional status. This deficient practice was evidenced by: On 03/18/22 at 12:21 PM, the surveyor observed Resident #12 seated in a chair at the bedside eating lunch. The resident did not respond verbally to the surveyor when spoken to. The resident's roommate who was present, informed the surveyor that the resident did not speak English. The resident did not respond to a Temporary Nursing Aide, who greeted the resident in his/her native language. The surveyor observed the resident ate 100% of his/her meal. On 03/21/22 at 12:17 PM, the surveyor observed Resident #12 was being fed by Licensed Practical Nurse (LPN) #6, in the presence of LPN/Unit Manager (LPN/UM) #3 who encouraged the resident to eat. LPN/UM #3 stated that the resident was tired and she wanted to ensure that he/she ate. She further stated that the resident had eaten everything except for a slice of wheat bread. According to the admission Record, Resident #12 was admitted to the facility with diagnoses which included, but were not limited to, Dementia without behavioral disturbance, Psychosis (a mental disorder characterized by a disconnection from reality), Major Depressive Disorder, and Insomnia. Review of Resident #12's quarterly Minimum Data Set (MDS), an assessment tool utilized to facilitate the management of care, dated 12/14/2021, reflected that the resident had a Brief Interview for Mental Status score of 2 indicating that the resident was severely cognitively impaired. Further review of the MDS revealed that the resident's height was 62 inches and the resident's weight was 120 pounds (lb.), which was coded as a loss of 5% or more in the last month or loss of 10% or more in last 6 months and the resident was not on a physician-prescribed weight-loss regimen. Review of Resident #12's Care Plan revealed an entry dated 06/25/21, indicating that the resident had a potential for alteration in nutrition and hydration related to Dementia. The Goal reflected that Resident #12 was to consume all fluids and meals daily with Interventions that included Dietary Consult for consistent meal completion of less than 50%. During an interview with the surveyor on 03/18/22 at 12:48 PM, the Dietician stated that Resident #12 was confused and that the resident was 62 inches tall, weighed 125 lb. upon admission, and had an ideal body weight of 110 lb. The Dietician further stated that the plan was to maintain the resident's weight at the resident's Body Mass Index (BMI), a value derived from the mass and height of a person, which was 21.2 and that right now the resident's weight was perfect. Review of Resident #12's Weight summary, contained within the Electronic Health Record (EHR), revealed the following: On 06/21/21, the resident weighed 135.75 lb. On 07/23/21, the resident weighed 137 lb. On 08/13/21, the resident weighed 135 lb. On 09/07/21, the resident weighed 130 lb. On 10/08/21, the resident weighed 125 lb. with a notification of Warnings: -7.5%change [Comparison Weight 07/23/21, 137.0 lb., -8.8%, -12.0 lb.] On 11/18/21, the resident weighed 125.5 lb. On 02/04/22, the resident weighed 114 lb. with a notification of Warnings: -7.5% change [Comparison weight 11/18/21, 125.5 lb., -9.2%, -11.5 lb.] -10.0% change [Comparison weight 08/13/21, 135.0 lb., -15.6%, -21.0 lb.] On 03/07/22, the resident weighed 116 lb. with a notification of Warnings: -10.0% change [comparison weight 09/07/21, 130.0 lb., -10.8%, -14.0 lb.] Further review of the Weight Summary revealed that the resident's weight was not recorded in December of 2021 or January 2022. During an interview with the surveyor on 03/23/22 at 1:41 PM, the Dietician stated that Resident #12 weighed 125 lb. in November and 120 lb. in December 2021. She further stated that a five-pound weight loss was identified in December and acknowledged that she did not document the weight loss in the resident's record. The dietician also stated that the facility held weekly weight meetings that were attended by the Director of Nursing (DON) and the Administrator. During an interview with the surveyor on 03/24/22 at 08:33 AM, in the presence of the survey team, the DON stated that weekly weight meetings were held every Friday, and the Dietician, DON, Unit Managers (UM), and MDS Coordinator attended. The DON further stated that the Certified Nursing Assistants (CNAs) documented the resident weights on paper and the UMs put the weights on the chart and reviewed them before they were documented in the EHR. The DON then stated that the physician was notified of any weight loss or gain and that the Dietician was required to complete a Nutritional Alert Sheet and place it within the resident's chart. The DON stated that she did not recall discussing this resident with the Dietician and that the policy was not followed if the physician and family were not notified of the significant weight change. During an interview with the surveyor on 03/24/22 at 09:02 AM, LPN/UM #3 stated that Resident #12 weighed 116 lb. yesterday and that on 03/23/22, the Dietician implemented a Nutritional Alert Sheet to the Attending Physician and Nursing for weight loss. She stated that the facility policy required that the Dietician, Physician, and family were notified of a five pound weight loss or gain. LPN/UM #3 further stated that she saw that the Nutritional Alert Sheet was completed today, and she notified the physician's Advanced Practice Nurse of the Dietician's recommendations and an order was obtained for implementation. LPN/UM #3 also stated that she left a message for the resident's family. During an interview with the surveyor on 03/24/22 at 10:43 AM, the Registered Nurse Assessment Coordinator (RNAC) stated that she did not attend weekly weight meetings but did work with both the Dietician and UM to obtain accurate weights. The RNAC further stated that she did not remember Resident #12 having any weight loss or nutritional concerns and that the Dietician filled out the Nutrition portion of the MDS Assessment under Section K. During an interview with the surveyor on 03/24/22 at 12:34 PM, in the presence of the DON, the Dietician stated that in September, a desirable five-pound weight loss was identified and weekly weights were implemented. The DON stated that the nurses normally phoned the physician to report weight loss, once a five-pound weight loss was identified and that the resident should have been weighed weekly thereafter in accordance with the facility policy. During a telephone interview with the surveyor on 03/25/22 at 10:49 AM, in the presence of the survey team, the physician's Advanced Practice Nurse stated that Resident #12 had Dementia, was pleasant and hard to understand due to a language barrier. He stated that the facility's LPN/UM #3 phoned him yesterday and informed him that the resident had a ten pound weight loss, and he told LPN/UM #3 that the resident should be seen by the Dietician to ensure that interventions were in place, such as supplements if needed, before he ordered any medications or labs. The Advanced Practice Nurse further stated that he was not aware of any weight loss until recently. The Advanced Practice Nurse then stated that with a 20 plus pound weight loss, I am surprised that I was not notified and the Dietician should have also been notified. The Advanced Practice Nurse further stated the facility would not have contacted the attending physician, as the facility primarily contacted him. During a telephone interview with the surveyor on 03/25/22 at 11:35 AM, in the presence of the survey team, the physician stated that he was not directly contacted regarding Resident #12's weight loss and stated that the Advanced Practice Nurse was the primary contact for the facility. The physician further stated that he depended on the nursing staff to report a resident's weight loss. He further stated that the Advanced Practice Nurse visited the facility two to three times per week and no one informed him of any weight loss. During a follow-up interview with the surveyor on 03/25/22 at 12:21 PM, the DON described the process for informing the physician of a resident's weight loss. She stated that the following factors are considered by staff, prior to informing the physician of a possible weight loss: noted weight loss, the resident's BMI, and if the weight loss was considered desirable. The DON further stated that she did not know off hand if the physician was notified of Resident #12's weight loss. She further stated that the physician should have been notified prior to yesterday. During an interview with the surveyor on 03/25/22 at 01:53 PM, in the presence of the survey team, the Regional [NAME] President of Clinical Services (RVPCS), DON and Administrator declined to comment whether the physician should have been contacted, on or around 12/14/21, when the MDS was coded to demonstrate that the resident had a weight loss of 5% or more in the last month or loss of 10% or more in the past 6 months, while not on a physician-prescribed weight loss regimen. Review of a facility policy titled, Weight Assessment and Intervention, revised 07/16/21 revealed the following: The multidisciplinary team will strive to prevent, monitor, and intervene for undesirable weight loss for our residents. The threshold for significant unplanned and undesired weight loss will be based on the following criteria [where percentage of body weight loss = (usual weight-actual weight)/ (usual weight) x 100]: a. 1 month-5% weight loss is significant; greater than 5% is severe. 3 months-7.5% weight loss is significant; greater than 7.5% is severe. 6 months-10% weight loss is significant; greater than 10% is severe. 1. Assessment information shall be analyzed by the multidisciplinary team and conclusions shall be made regarding the: a. Resident's target weight range (including rationale if different from ideal body weight); b. Approximate calorie, protein, and other nutrient needs compared with the resident's current intake; c. The relationship between current medical condition or clinical situation and recent fluctuations in weight; and d. Whether and to what extent weight stabilization or improvement can be anticipated. 2. The Physician and the multidisciplinary team will identify conditions and medications that may be causing anorexia, weight loss or increasing the risk of weight loss. For example: a. Cognitive or functional decline; b. Chewing or swallowing abnormalities; c. Pain; d. Medication-related adverse consequences; e. Environmental factors (such as noise or distractions related to dining); f. Increased need for calories and/or protein; g. Poor digestion and absorption; h. Fluid and nutrient loss; and/or i. Inadequate availability of food and fluids. The surveyor noted that the facility's Weight Assessment and Intervention policy did not reflect that the physician be notified for a resident's change in weight. NJAC 8:39-17.1(c), 17.2(d), 27.2 (e)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 03/23/22 at 8:59 AM, the surveyor observed the Licensed Practical Nurse #4 (LPN) prepare three medications for Resident #1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On 03/23/22 at 8:59 AM, the surveyor observed the Licensed Practical Nurse #4 (LPN) prepare three medications for Resident #133. LPN #4 placed a dot mark with her pen in the resident's 03/2022 MAR in the Date/Time Block. (The MAR delineates each ordered medication with scheduled administration time(s) and a block for the LPN to initial coordinating the medication, the administration time and the day of the month). The surveyor observed LPN #4 administered the medications to the resident, but she did not initial the Date/Time Block in the resident's 03/2022 MAR for each medication administered. On 03/23/22 at 9:04 AM, the surveyor observed LPN #4 pour one medication for Resident #14. At which time, the surveyor questioned if she signed the MAR for Resident #133. LPN #4 reviewed Resident #133's MAR, in the presence of the surveyor, and confirmed that she had not signed the MAR after administering the resident's medications. LPN #4 stated she placed a dot in the box to remind her to sign for the medications administered. LPN #4 further stated that she was supposed to sign the MAR after administering the medication to the resident. 4. On 03/23/22 at 9:24 AM, the surveyor observed LPN #5 prepare four medications for Resident #15. The surveyor observed that the resident's 03/2022 MAR contained an order for Arnuity ELPT [Ellipta] 200 mcg (microgram) (a steroid inhaler that helps prevent symptoms of asthma) and to inhale one puff orally daily for COPD (Chronic Obstructive Pulmonary Disease). The MAR contained a cautionary instruction (a method or procedure intended to prevent or avoid adverse outcomes with medication administration) to RINSE MOUTH THOROUGHLY AFTER EACH USE. The surveyor observed LPN #5 administer the medications to the resident. During administration of the resident's medications, LPN #5 handed Resident #15 the inhaler, the resident inhaled the medication and handed the inhaler back to LPN #5. LPN #5 administered the remaining medications to the resident and exited the room. LPN #5 did not offer or instruct the resident to rinse his/her mouth thoroughly after the administration of the Arnuity Ellipta inhaler. On 03/23/22 at 9:33 AM, the surveyor observed LPN #5 prepare eight medications for Resident #9. The surveyor observed that the resident's 03/2022 MAR contained an order for Breo Ellipta 200-25 [mcg] (a steroid inhaler used to treat airflow obstruction in patients with COPD and asthma) and to administer one puff orally daily for asthma. The MAR contained a cautionary instruction to RINSE MOUTH THOROUGHLY AFTER EACH USE. The surveyor observed LPN #5 administer the medications to the resident. During administration of the resident's medications, LPN #5 handed Resident #9 the inhaler, the resident inhaled the medication and handed the inhaler back to LPN #5. LPN #5 administered the remaining medications to the resident and exited the room. LPN #5 did not offer or instruct the resident to rinse his/her mouth thoroughly after the administration of the Breo Ellipta inhaler. During an interview with the surveyor on 03/23/22 at 12:06 PM, Resident #9 stated that nursing never instructed him/her to rinse his/her mouth thoroughly after taking the [Breo Ellipta] inhaler. During an interview with the surveyor on 03/23/22 at 12:09 PM, Resident #15 resident stated that the nurse may have instructed him/her to rinse his/her mouth. At which time, Resident #15 confirmed that LPN #5 did not instruct him/her to rinse his/her mouth thoroughly after taking the [Arnuity Ellipta] inhaler that morning. During an interview with the surveyor on 03/23/22 at 12:11 PM, LPN #5 stated the nurse should instruct the resident to rinse their mouth after the administration of an inhaler, especially if the inhaler contained a steroid. LPN #5 added that steroid inhaler can cause thrush (fungal infection that can grow in your mouth, throat, and other parts of your body) if you do not rinse the mouth after administration. LPN #5 stated that she did not remember instructing the residents to rinse their mouths after administering the inhalers and that she should have instructed the residents to rinse their mouths. 5. On 03/23/22 at 9:24 AM, the surveyor observed LPN #1 prepare four medications for Resident #119. The medications prepared included the following: Xanax 0.5 milligrams (mg) (antianxiety medication), Bupropion XL 150 mg (antidepressant medication), Lexapro 5 mg (antidepressant medication), and Methadone 100 mg (a narcotic used to treat moderate to severe pain). The surveyor observed LPN #1 administer the medications to the resident and returned to medication cart to sign the MAR. On 03/23/22 at 12:40 PM, the surveyor completed the medication reconciliation for Resident #119's medication administration observation. Review of the Physician Order Sheets (POS) did not reveal a Physician Order (PO) for the Methadone 100 mg medication that was administered during the medication pass observation with LPN #1. Review of Resident #119's MAR revealed a PO, dated 03/21/22, for Methadone 100 mg to administer one bottle daily. The MAR revealed that the nurses signed the medication as administered on the following dates: 03/21/22, 03/22/22, and 03/23/22. During an interview with the surveyor on 03/23/22 at 12:49 PM, LPN #1 reviewed Resident #119's POS, in the presence of the surveyor, and confirmed the surveyor's findings. LPN #1 was unable to locate a 03/21/22 PO for Methadone 100 mg daily in the resident's medical record. LPN #1 stated that she only saw an PO for the previous Methadone 50 mg dose. LPN #1 further stated Resident #119's Methadone dose was recently increased and that a PO for Methadone 100 mg should have been written on the resident's POS. LPN #1 stated the nurse who received the medication was responsible for transcribing the new Methadone order onto the resident's POS and MAR. LPN #1 added that a nurse would go to the methadone clinic to pick up the medications for the residents. Upon return to facility, that nurse would then distribute the medications to the nurses on the units. A declining sheet is completed and placed into the narcotic book for accountability. LPN #1 stated the methadone clinic determined the dosage for each resident and sends a prescription electronically to the pharmacy directly. LPN #1 reiterated that it was the responsibility of the receiving nurse to write the new PO onto the POS when the medication was increased. During an interview with the surveyor on 03/24/22 at 8:57 AM, the Director of Nursing (DON) stated a Unit Manager goes to the methadone clinic to pick up the medications for the residents and disperses them to the nurses on the units. The DON further stated that the Methadone dosage was determined by the methadone clinic and that it was the responsibility of the receiving nurse to document the PO onto the POS. The nurse would then transcribe the PO onto the resident's MAR. The DON added that any change in the Methadone dosage would require the nurse to update the POS, MAR and send a fax of the new PO to the pharmacy. During a follow up interview with the surveyor on 03/24/22 at 11:04 AM, the DON stated she expected the nurse to sign the MAR after administering the medications to the resident. The DON further stated that she expected nurses to follow the cautionary instruction on the MAR and that the cautionary instructions ensured that there would be no adverse reaction. Review of the facility's Documentation of Medication Administration policy, revised in 2021, indicated the nurse should document all medication administered to each resident on the resident's MAR. The policy further indicated that the administration of medication must be documented immediately after given. Review of the facility's undated Order, Receiving and Transcribing Physician Medication Orders policy revealed that drugs and biological orders must be recorded on the POS in the resident's chart. NJAC 8:39-11.2(b); 29.2(a)(d); 29.3 29.7 2. On 03/25/22 at 11:00 AM, a review of the facility's DEA Form-222 documents revealed the facility staff did not complete the last line completed section in Part 1 or the number of packages received and the date the medication was received in Part 5, as instructed on the face of DEA Form-222, within each section and in accordance with the stepwise directions referenced on the back of each form. The inaccuracies were as follows: The DEA Form-222 documents dated 07/12/21 and 02/17/22 did not include the last line completed on the bottom, left-side corner of the form. The DEA Form-222 documents dated 07/12/21, 02/17/22, and 03/03/22 did not indicate the number received or the date received for any of the items ordered. The DEA Form-222 document dated 07/13/21 did not indicate the number received for all items or the date received for any of the items ordered. An additional copy of the same form revealed the number of items received for two of the items, but none of the seven other items referenced on the form. Review of the DEA Form-222 documents also revealed the same order number for two of the forms. Order Form Number 201273204 was present on the form dated 07/12/21 and 02/17/22. During an interview with the surveyor and survey team on 03/25/22 at 2:30 PM, the Director of Nursing (DON) stated that there were copies of the forms in which the last line was not filled out but that she subsequently filled this section out completely, when asked to do so by the pharmacy staff; however, she was not able to provide such copies. The DON further acknowledged that the provided DEA Form-222 documents were incomplete, apologized for the blanks, and stated she was accustomed to using an automated dispensing pharmacy machine. Finally, the DON stated that one of the forms, dated 07/13/21, was partially completed for the number of the items received, during the process of checking the delivered medication but, once again, acknowledged the form was incomplete and could not provide any further detail regarding the matter. During a telephone interview with the surveyor, the Assistant Director of Nursing (ADON) and DON on 03/31/22 at 12:28 PM, the surveyor asked questions regarding the use of a DEA-222 Form with the same order form number and different dates, as referenced. The ADON acknowledged that the order form numbers were the same, but did not know why, stating it was possibly due to an extra copy of the form. The DON stated that she simply uses the forms provided to them by the pharmacy and did not know anything further. The DON additionally stated she would bring this to the attention of the staff at the facility's provider pharmacy. Review of the back of DEA Form-222 revealed, Instructions for DEA Form 222 with multiple parts and steps. The directions included to enter the total number of line items ordered in Part 1, number 3. The directions also included a need to enter the number of packages received and the date received for each line item in Part 5, number 2. Review of the facility's policy titled, Controlled Substances revealed 2021 as the most recent revision date. The policy indicated that it was necessary for the facility to comply with all laws, regulations, and other requirements related to the handling, storage, disposal, and documentation of Schedule II and other controlled substances. In addition, the policy revealed that controlled substances must be counted upon delivery. Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to a.) clarify a standing anticonvulsant order for 1 of 5 residents (Resident #88) reviewed for unnecessary medications, b.) ensure accurate completion of a Drug Enforcement Agency (DEA) Form-222 (a federal narcotic requisition form), to enable accurate reconciliation of controlled-dangerous substances (medications, that due to their high potential for abuse, are tracked with a degree of detail and attention) for 4 of 4 forms reviewed, c.) ensure the Medication Administration Record (MAR) was signed after the administration of medications for 1 of 6 residents (Resident #133) by 1 of 3 nurses observed during medication pass, d.) ensure the medication nurse consistently followed the cautionary instruction for medications administered for 2 of 6 residents (Resident's #9 and #15) by 1 of 3 nurses during medication pass, and e.) ensure a new physician order was transcribed onto the physicians order form for 1 of 6 residents (Resident #119) observed during medication pass. The deficient practice was evidenced by the following: 1. According to the resident's admission Record, Resident #88 had diagnoses including, but not limited to, Vascular Dementia with Behavioral Disturbance, Major Depressive Disorder, Anxiety Disorder, Seizures, and Post-Traumatic Stress Disorder. Resident #88 was readmitted to the facility on [DATE]. Review of the September 14-30, 2021 handwritten Physician's Orders (PO), signed by the physician, revealed an undated order for Levetiracetam (Keppra, an anti-seizure medication) 100 mg/ml every 12 hours via peg for diagnosis seizure. The surveyor observed the order did not include the dose (amount of the medication) to be administered in milliliters. Review of the handwritten September 2021 MAR reflected that the undated physician order was transcribed on to the September 2021 MAR as Levetiracetam 100 mg/ml every 12 hours via peg tube for Diagnosis seizure. The times plotted for administration were 9:00 AM and 9:00 PM. The medication was administered two times daily from 09/15/21 through 09/20/21, from 09/22/21 through 09/26/21 and from 09/28/21 through 09/30/21. The medication was administered at 9:00 PM daily on 09/21/21 and 09/27/21, with the 9:00 AM dose not signed. The surveyor observed the order did not include the dose to be administered. On 09/20/21, the Pharmacy Consultant (PC) made a recommendation to Clarify Keppra. The surveyor observed the medication continued to be administered from 09/22/21 through 09/30/21. During an interview with the surveyor on 03/22/22 at 12:15 PM, the Licensed Practical Nurse/Unit Manager #2 (LPN/UM) and the surveyor reviewed the September 14-30, 2021 PO and the September 2021 MAR. LPN/UM #2 confirmed that the order did not include the dose of Levetiracetam to be administered to the resident. She stated that the nurse should have clarified the order. LPN/UM #2 further stated that if the MAR was not signed for the 9:00 AM dose on 09/21/21 and 09/27/21, the medication was not administered. The nurse should have signed the MAR when the medication was administered. During an interview with the surveyors on 03/24/22 at 8:50 AM, the Director of Nursing (DON) reviewed the September 14-30, 2021 PO and September 2021 MAR. The DON confirmed that the order did not include the dose of the medication to be administered and further stated that the nurse should have clarified the order to include the dose. The DON confirmed the nurse should sign the MAR when a medication is administered. Review of the facility's Medication Orders policy, dated 02/01/22, reflected Medication Orders - When recording orders for medication, specify: a. The type, route, dosage, frequency and strength of the medication ordered (i.e., Dilantin 100 mg p.o. [by mouth] t.i.d. [three times daily]).
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3 d.). According to the Resident Face Sheet, Resident #6 was admitted to the facility with diagnoses which included, but were no...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3 d.). According to the Resident Face Sheet, Resident #6 was admitted to the facility with diagnoses which included, but were not limited to, Anxiety, Major Depressive Disorder, and Anemia (a medical condition in which the blood doesn't have enough healthy red blood cells). Review of the 09/21/2021 CP recommendation, located in the chart, revealed a recommendation to address the duration on PRN Ativan (a psychotropic medication for anxiety). The surveyor requested from the facility any recommendation from the CP and the physician's rationale. The facility failed to provide any further information. Review of Resident #6's printed POF dated September 2021, October 2021, November 2021, and December 2021 included Ativan 0.5 milligram (mg) 1 tablet orally every 8 hours as needed for anxiety with an order date of 09/03/2021. Further review of the order revealed the order did not contain a duration. Review of the Medication Administration Records (MAR) dated September 2021, October 2021, November 2021, and December 2021 did not contain a duration order for Ativan 0.5 mg and the medication was administered multiple times. Review of Resident #6's printed POF dated January 2022, February 2022 and March 2022 included an order for Ativan 0.5 mg orally every 6 hours as needed for anxiety dated December 2021. Further review of the order revealed the order did not contain a duration order. Review of the MAR dated January 2022, February 2022 and March 2022 did not contain a duration order for Ativan 0.5 mg and the medication was administered multiple times. Review of the physician's progress notes dated 09/13/2021 through 02/25/2022 did not include a rationale or indicate the duration of use for the PRN Ativan. Review of the facility's Use of Psychotropic Drugs policy, revised 01/31/22, reflected PRN orders for psychotropic drugs are limited to 14 days, except as provided if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days. He or she should document their rationale in the resident's medical record and indicate the duration for the PRN order. The policy further reflected that a Resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used: .b. For excessive duration. Review of the facility's Medication Regimen Review (MRR), revised 02/01/22, reflected Each residents' drug regimen remains free of unnecessary drugs. An unnecessary drug is any drug when used: a. In excessive doses, including duplicate therapy. b. For excessive duration. NJAC 8:39 - 29.3 3 c.). According to the Resident Face Sheet, Resident #116 was admitted to the facility with diagnoses which included, but were not limited to, Anxiety Disorder, Major Depressive Disorder, Type 2 Diabetes Mellitus, and Chronic Osteomyelitis (an infection in the bone). Review of the Quarterly Minimum Data Set (MDS), an assessment tool utilized to facilitate the management of care, dated 02/24/22, revealed that Resident #116 had a Brief Interview for Mental Status score of 12/15 indicating the resident was cognitively intact. The MDS further revealed in Section I that Resident #116 had a current diagnosis of Anxiety Disorder and Section N revealed Resident #116 had received antianxiety medications on 3 out of 7 days during the look back period. Review of the 06/16/2021 CP recommendation located in the chart revealed a recommendation to address the duration on PRN Klonopin. On 09/16/2021 the CP recommended to clarify the PRN Klonopin. The surveyor requested from the facility any recommendations from the CP and the physician's rationale. The facility provided two written recommendations dated 08/19/21 and 09/16/21. The surveyor reviewed a CP recommendation dated 08/19/21, which included A duration must be specified for PRN psychoactive medications. First order is limited to only 14 days, but if rationale documented by prescriber to continue order, then the next duration may be longer, i.e., 30, 60, 90 days. Please update order for Klonopin per CMS regulations. Review of the CP recommendation dated 09/16/2021, included A duration must be specified for PRN psychoactive medications. First order is limited to only 14 days, but if rationale documented by prescriber to continue order, then the next duration may be longer, i.e., 30, 60, 90 days. Please update order for Klonopin per CMS regulations. The physician did sign this recommendation, dated 11/7/2021, to renew for 90 days, but a physician's order was not initiated. Review of Resident #116's POF dated July 2021 and August 2021, included an order for Klonopin 2 mg one tablet orally every six hours as needed for anxiety with an order date of 05/12/2021. Further review of the order revealed the order did not contain a duration. Review of the MAR dated July 2021 and August 2021 did not contain a duration for the Klonopin 2 mg order and the medication was administered multiple times. Review of Resident #116's POFs dated September 2021, October 2021, November 2021, and December 2021, included an order for Klonopin 2 mg one tablet orally every 12 hours as needed for anxiety with an order date of 08/05/21. Further review of the order revealed the order did not contain a duration. Review of the MARs dated September 2021, October 2021, November 2021, and December 2021 did not contain a duration for the Klonopin 2 mg order and the medication was administered multiple times. Review of Resident #116's POF dated January 2022 and February 2022 included an order for Klonopin 2 mg one tablet orally every 12 hours as needed for anxiety with an order date of 12/08/2021. Further review of the order revealed the order did not contain a duration. Review of the MAR dated January 2022 and February 2022 did not contain a duration for the Klonopin 2 mg order and the medication was administered multiple times. Review of the Physician's and Advanced Practice Nurse's progress notes dated 07/06 2021 through 02/10/2022 did not include a rationale or indicate the duration for the PRN Klonopin. During an interview with the surveyor on 03/22/22 at 1:40 PM, Licensed Practical Nurse/Unit Manager #3 (LPN/UM) stated that the CP comes into the facility monthly and sends the facility a report. LPN/UM #3 further stated, I try to act on the report as soon as possible and will alert the doctors as soon as possible. During an interview with the surveyor on 03/24/22 at 11:38 AM, the Director of Nursing (DON) stated that the CP would send the recommendations to the DON. The DON will then give the recommendations to the UM to review the pharmacy recommendations and call the doctor for any orders related to the recommended changes. The UM will then write a telephone physician order in the chart and the physician will then sign it. Based on interview and record review, and review of facility documents, it was determined that the facility failed to a.) identify and clarify a pharmacy transcription error for a psychotropic medication for one resident (Resident #88) and b.) identify a duplicate PRN (as needed) order for a psychotropic medication for one resident (Resident #88); and c.) ensure recommendations made by the Consultant Pharmacist (CP) were acted upon or responded to in a timely manner for 3 of 5 residents (Resident #6, #88 and #116) reviewed for unnecessary medications. This deficient practice was evidenced by the following: 1 (a). According to the resident's admission Record, Resident #88 had diagnoses including, but not limited to, Vascular Dementia with Behavioral Disturbance, Major Depressive Disorder, Anxiety Disorder, Seizures, and Post-Traumatic Stress Disorder. Review of the handwritten CP recommendations dated 07/20/21 and 08/19/21, located in the chart, did not reflect that the CP identified or clarified the change in route for the PRN Klonopin (a psychoactive medication for anxiety). The surveyor requested from the facility any recommendations from the CP and the physician's rationale. The facility failed to provide the physician's rationale and the CP recommendations for June, July, and August of 2021. Review of Resident #88's June 2021 handwritten Physician's Orders (PO) and corresponding handwritten June 2021 Medication Administration Record (MAR) reflected an order dated 06/04/21 for Klonopin 0.5 mg every eight hours PRN for agitation via peg tube. Review of Resident #88's printed Physician's Order Forms (POF) for 07/2021 and 08/2021 revealed the order dated 06/04/21 for Klonopin 0.5 mg every eight hours PRN for agitation via peg tube was transcribed by the pharmacy as Klonopin 0.5 mg one tablet orally every eight hours as needed for agitation. Review of the handwritten June 2021 Medication Administration Records (MAR) revealed Resident #88 received the PRN Klonopin for agitation via peg multiple times in June. Review of the printed July 2021 MAR revealed Resident #88 received the PRN Klonopin for agitation orally multiple times in July. Review of the printed August 2021 MAR revealed Resident #88 did not receive the PRN Klonopin orally. Review of the Advanced Practice Nurse's Progress Notes dated 07/08/21 and 08/10/21 revealed Klonopin 0.5 mg PO [by mouth] q [every] 8 hours prn anxiety. Followed by psych [psychiatrist]. The surveyor requested from the facility any Psychiatrist Evaluations completed in June, July, or August of 2021. The facility failed to provide further information. During an interview with the surveyor on 03/22/22 at 12:15 PM, the Licensed Practical Nurse/UM #2 (LPN/UM) reviewed the June, July and August 2021 physician orders and corresponding MARs with the surveyor. The LPN/UM #2 confirmed that Resident #88 received NPO (nothing by mouth) and the July and August 2021 POFs and corresponding MARs reflected the medication was to be administered orally. The LPN/UM #2 stated that the order should have been clarified. During an interview with the surveyors on 03/24/22 at 8:50 AM, the Director of Nursing (DON) and the surveyors reviewed the June, July, and August 2021 physician orders, together with the corresponding MARS. The DON confirmed that the 06/04/21 PRN Klonopin order should have been administered through the resident's peg tube. The DON confirmed that the nurse should have clarified the order. 2. Review of the printed 08/2021 POF, signed by the physician, reflected that Resident #88 had a NPO (nothing by mouth) order dated 04/13/21 and further reflected an order dated 06/04/21 for Clonazepam Tab (Klonopin) 0.5 mg one tablet orally every 8 hours as needed for agitation. The printed 08/2021 POF did not include an order that Klonopin could be crushed and administered via Resident #88's peg tube. Review of the handwritten readmission [DATE]-[DATE] PO, signed by the physician, reflected an undated order for Clonazepam 0.5 mg administer one tablet via peg tube three times daily as needed for anxiety. Review of the printed and handwritten August 2021 MAR reflected two orders for PRN Klonopin as follows: A printed order dated 06/04/21 for Clonazepam 0.5 mg one tablet orally every 8 hours as needed for agitation and a handwritten, undated order for Clonazepam 0.5 mg tablet OTD one tablet via peg-tube three times daily PRN for anxiety. The surveyor observed that the undated order for Clonazepam OTD included OTD, a transcription addition not included in the 08/05/21-08/31/21 PO. The surveyor further observed that the two PRN orders for Klonopin were ordered in two different forms (regular and Orally Disintegrating Tablet (ODT)) with the same dosage of 0.5 mg. Review of the printed 09/2021 POF, signed by the physician, and corresponding printed September 2021 MAR reflected an order dated 08/11/21 for Clonazepam ODT 0.5 mg for Klonopin Wafers one tablet via peg tube three times daily as needed for agitation. The surveyor observed the Clonazepam ODT was not administered to Resident #88. Review of the handwritten readmission [DATE]-[DATE] PO, signed by the physician, reflected a handwritten, undated order for Klonopin 0.5 mg tablet via peg tube PRN three times daily for anxiety. Further review of the handwritten September 2021 PO reflected an order clarification dated 09/19/21 to Give Klonopin 0.5 mg TID [three times daily] PRN via peg. The surveyor observed the order clarification did not discontinue the 08/11/21 Clonazepam ODT order. The surveyor further observed that the two PRN orders for Klonopin, were ordered in two different forms (regular and Orally Disintegrating Tablet) with the same dosage of 0.5 mg continued for Resident #88. Review of the printed 10/2021 POF, signed by the physician, reflected the order dated 08/11/21 for Clonazepam ODT 0.5 mg for Klonopin Wafers one tablet via peg tube three times daily as needed for agitation. The surveyor observed that the printed Klonopin order had a handwritten notation of D/C [discontinue] written on the printed order. The surveyor further observed a handwritten, undated order on the 10/2021 POF which reflected Klonopin 0.5 mg one tablet via peg tube TID [three times daily] Dx [diagnosis] anxiety. The surveyor observed the handwritten order did not include the notation of PRN or as needed. Further, the 10/2021 POF did not reflect that the discontinuation of the Klonopin ODT order and the handwritten Klonopin order were noted and faxed to the pharmacy. Further review of the handwritten October 2021 PO did not reflect the discontinuation of the Klonopin ODT order or the undated Klonopin order. Review of the printed October 2021 MAR reflected that the Clonazepam ODT 0.5 mg order dated 08/11/21 was yellowed out meaning that the order was discontinued. The handwritten October 2021 MAR further reflected that the undated Klonopin 0.5 mg order was transcribed as Klonopin 0.5 mg one tab via peg tube PRN TID [three times daily] and was administered multiple times. The surveyor further observed the two PRN orders for Klonopin, were ordered in two different forms (regular and ODT) with the same dosage of 0.5 mg continued for Resident #88. Review of the Advanced Practice Nurse's Progress Notes dated 08/10/21, 09/21/21 and 10/14/21 revealed Klonopin 0.5 mg PO [by mouth] q [every] 8 hours prn anxiety. Followed by psych [psychiatrist]. The Advanced Practice Nurse's Progress Notes did not reflect that Resident #88 was ordered duplicate PRN Klonopin orders. The surveyor requested from the facility any Psychiatrist Evaluations completed in August, September, or October of 2021. The facility failed to provide further information. During an interview with the surveyor on 03/22/22 at 12:15 AM, the LPN/UM #2 confirmed that the original August order for Klonopin did not contain the medication form of ODT and stated that she was not sure why the nurse included OTD when the order was transcribed to the August MAR. The LPN/UM #2 stated that the nurse should have called the physician and clarified the order. During an interview with the surveyor on 03/24/22 at 08:50 AM, the DON stated that she could not explain why the nurse transcribed the order on the August MAR as OTD. The DON further stated that the order should have been clarified. The DON confirmed that there were two PRN orders for Klonopin 0.5 mg from August through October 2021 for Resident #88. At that time, the DON stated she would investigate the reason why there were duplicate orders for the PRN Klonopin. During a follow-up interview with the surveyor on 03/25/22 at 1:47 PM during Exit Conference, the DON stated that she talked to the pharmacist who stated the preferred usage was Klonopin ODT for peg tube administration. The DON further stated that the nurse should dilute the Klonopin ODT tablet with water and should not crush the medication. The surveyor inquired, With how much water? The DON replied, I don't know. During a telephone interview with the surveyor on 03/28/22 at 9:50 AM, the facility's pharmacist confirmed that you cannot crush Klonopin regular or ODT. The pharmacist further stated that Klonopin ODT is an orally disintegrating tablet. The directions for Klonopin ODT reflect that you place the medication on the tongue where it will quickly dissolve. You can then swallow it with saliva or water. The directions reflect that you can swallow the dissolved medication with water but do not indicate the volume of water to use. The pharmacist stated that Resident #88's Klonopin ODT medication was not covered by the resident's insurance, and the medication was last dispensed on 11/29/21. During a telephone interview with the surveyor on 03/28/22 at 10:08 AM, the physician's Advanced Practice Nurse stated that he is not sure why there were duplicate orders for PRN Klonopin. He stated that he thought the Klonopin could be crushed and administered through the peg tube. The Advanced Practice Nurse stated he would review the duplicate orders and indicated that we will have to change the order and put the resident on something else. During a follow up telephone interview on 03/28/22 at 10:23 AM with the DON, in the presence of the Administrator, the DON confirmed there were two PRN Klonopin orders and the orders should have been clarified. The CP joined the interview at 10:32 AM. The CP stated that regular Klonopin cannot be crushed and indicated that you would need an order from the physician to crush the medication. The CP confirmed that the order says to administer the medication via peg tube but it does not say that it can be crushed. The CP indicated that Klonopin ODT needed to be dissolved in 5-10 cc of water and then the medication can be administered through the peg tube. The CP stated that she is not sure why there would be two orders for PRN Klonopin with the same dose in two different forms. The CP stated, I should have questioned the two orders. The DON further stated that this could cause confusion for the nurses as to which PRN medication to administer. The surveyor asked the facility for supporting documentation that Klonopin ODT could be dissolved in 5-10 cc of water. The facility failed to provide further information. 3 a.) Review of the handwritten 06/16/21 CP recommendation, located in the chart, revealed PRN Klonopin require duration [length of time that the PRN medication may be administered]. The surveyor requested from the facility any recommendations from the CP and the physician's rationale. The facility failed to provide the physician's rationale and the CP recommendations for June, July, and August of 2021. Review of Resident #88's June 2021 handwritten PO, signed by the physician, and the corresponding June 2021 MAR reflected an order dated 06/04/21 for Klonopin 0.5 mg every eight hours PRN for agitation via peg tube. Review of the printed POF for 07/2021 and 08/2021 revealed the order dated 06/04/21 for Klonopin 0.5 mg every eight hours PRN for agitation via peg tube was transcribed as Klonopin 0.5 mg one tablet orally every eight hours as needed for agitation. The surveyor observed the handwritten 06/21 PO and the printed 07/21 and 08/21 POFs did not reflect a duration. Review of the June 2021 and July 2021 MARs revealed Resident #88 received the PRN Klonopin for agitation multiple times. Review of the Advanced Practice Nurse's Progress Notes dated 07/08/21 and 08/10/21 revealed Klonopin 0.5 mg PO [by mouth] q [every] 8 hours prn anxiety. Followed by psych [psychiatrist]. The Advanced Practice Nurse's Progress Notes did not address the 06/16/21 CP recommendation. Review of the Interdisciplinary Progress Notes for June, July and August 2021 did not address the 06/16/21 CP recommendation. 3 b.) Review of the handwritten 08/19/21 and 09/20/21 CP recommendations, located in the chart, revealed PRN Klonopin freq. [frequency] in hrs [hours]. Review of the handwritten readmission [DATE]-[DATE] PO, signed by the physician, and the August 2021 MAR reflected a handwritten, undated order for Clonazepam 0.5 mg administer one tablet via peg tube three times daily as needed for anxiety. Review of the handwritten readmission [DATE]-[DATE] PO, signed by the physician, and the September 2021 MAR reflected a handwritten, undated order for Klonopin 0.5 mg tablet via peg tube PRN three times daily for anxiety. Review of the handwritten October 2021 MAR further reflected that the PRN Klonopin 0.5 mg one tab via peg tube PRN TID [three times daily] order continued without a frequency in hours and was administered multiple times. The surveyor observed the handwritten readmission [DATE]-[DATE] PO, the 09/14/21-09/30/21 PO did not reflect a duration or a frequency in hours to administer the PRN Klonopin. Review of the Advanced Practice Nurse's Progress Notes dated 08/10/21, 09/21/21 and 10/14/21 revealed Klonopin 0.5 mg PO [by mouth] q [every] 8 hours prn anxiety. Followed by psych [psychiatrist]. The Advanced Practice Nurse's Progress Notes did not address the 09/19/21 and 09/20/21 CP recommendations. Review of the Interdisciplinary Progress Notes for August through October 2021 did not address the 08/19/21 and 09/20/21 CP recommendations. During an interview with the surveyor on 03/22/22 at 12:15 PM, the Licensed Practical Nurse/UM #2 (LPN/UM) stated that the CP comes in monthly to review each resident's physician orders, MARS and Treatment Administration Records. The CP will send his report to the DON and she will distribute the reports to the UMs to complete. There are some recommendations that the nurses can handle; and if the CP recommendation requires the physician to sign in agreement or disagreement, the LPN/UM will make a copy of the CP form placing it in the physician's box for their review. When the physician comes into the facility, she will ask the physician to review the CP recommendation forms. The physician will review the CP recommendation form, return it if approved with new orders or disapproved with a reason why. Sometimes the physician will request that the resident is to be seen by the psychiatrist. The process takes about 3-4 days or up to one week if waiting for the physician or Psychiatrist to review the CP recommendation forms. The surveyor and LPN/UM #2 reviewed the June through October 2021 physician orders and corresponding MARs with the surveyor. LPN/UM #2 confirmed that the June through October 2021 PRN Klonopin orders did not contain a duration and the August, September and October 2021 PRN Klonopin orders did not reflect a frequency in hours to administer the medication. She stated that 06/04/21 PRN Klonopin order should have been written for 14 days, re-evaluated by the physician, and then the physician may reorder the medication for a longer duration. The LPN/UM #2 further confirmed that Resident #88 was NPO and that the July and August 2021 POFs and corresponding MARs reflected the medication was to be administered orally. The LPN/UM #2 stated that the order should have been clarified. During an interview with the surveyor on 03/23/22 at 8:55 AM, the DON stated that the CP reviewed each resident's medications monthly and faxed or emailed the report to her. The DON stated that she then disbursed the recommendations to the Unit Managers to complete this process within a week or so. The DON stated that the Unit Manager was responsible to complete the CP recommendations. During a follow-up interview with the surveyors on 03/24/22 at 8:50 AM, the DON and the surveyors reviewed the June, July, and August 2021 physician orders, together with the corresponding MARS. The DON confirmed that the 06/04/21 PRN Klonopin order required a duration and should have been administered through the resident's peg tube. The DON confirmed that the nurse should have clarified the order. She stated that the original 06/04/21 PRN Klonopin order should have been written with a duration of 14 days, the physician then re-evaluates the medication; and at that time, the physician may reorder the medication for a longer duration. The DON further confirmed that the August, September, and October 2021 PRN Klonopin orders should not have been written TID or 3x daily. The DON further stated to prevent confusion, the orders should be written every eight hours, and the DON expected the nurse to clarify the orders.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. According to the Resident Face Sheet, Resident #116 was admitted to the facility with diagnoses which included, but were not ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. According to the Resident Face Sheet, Resident #116 was admitted to the facility with diagnoses which included, but were not limited to, Anxiety Disorder, Major Depressive Disorder, Type 2 Diabetes Mellitus, and Chronic Osteomyelitis (an infection in the bone). Review of the Quarterly MDS, dated [DATE], revealed that Resident #116 had a Brief Interview for Mental Status score of 12/15 indicating the resident was cognitively intact. The MDS reflected in Section I that Resident #116 had a current diagnosis of anxiety disorder and Section N revealed Resident #116 had received antianxiety medications on 3 out of 7 days during the look back period. Review of Resident #116's verbal telephone PO revealed an order dated 02/23/22 for Klonopin 1.5 mg po (by mouth) every 12 hours PRN times 14 days for diagnosis of anxiety. Review of the Resident #116's March Physician Order Form (POF) revealed an order for Klonopin 0.5 mg 1 tablet orally every 12 hours (Give with 1 mg for total dose of 1.5 mg) as needed for 14 days with a discontinued date of 3/10/22. The March POF further revealed an order for Klonopin 1 mg tablet orally every 12 hours (Give with 0.5 mg for a total dose 1.5 mg) as needed for 14 days with a discontinued date of 3/10/22. Review of Resident #116's March 2022 MAR reflected that the Klonopin 1.5 mg order dated 02/23/22 was signed as administered three times after 03/10/22 on 03/16/22, 03/17/22 and 03/20/22. During an interview with the surveyor on 03/24/22 at 11:38 AM, the DON stated that new orders for psychotropic medications would be ordered for 14 days then the doctor would reevaluate the resident and reorder the medication if needed. The DON stated that the nurse should not have given the Klonopin after the 14 days. The DON further stated that she would expect the nurse would call the doctor to get a new order for Klonopin prior to administering the medication after the 14 days and the doctor should have reevaluated the resident. Review of the facility's policy titled Use of Psychotropic Drugs, revised 01/21/2022, reflected that PRN orders for psychotropic drugs are limited to 14 days, except as provided if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she should document their rationale in the resident's medical record and indicate the duration for the PRN order. PRN orders for antipsychotic drugs are limited to 14 days and cannot be renewed unless the attending physicians or prescribing practitioner evaluates the resident for the appropriateness of that medication. Review of the facility's undated policy titled Physician Medication Orders reflected that one day prior to the date the stop order is to become effective, the nurse/supervisor charge nurse on duty must contact the attending physician to determine if the medication is to be continued. Review of the facility's Medication Orders policy, dated 02/01/22, reflected PRN Medication Orders - When recording PRN medication orders, specify: a. The type, route, dosage, frequency, strength and the reason for administration (i.e., Tylenol 500 mg p.o. [by mouth] q4h [every 4 hours] mild pain or temp [temperature] > 101 degrees F [Fahrenheit]). Review of the facility's Medication Regimen Review policy, revised 02/01/22, reflected that Each residents' drug regimen remains free of unnecessary drugs. An unnecessary drug is any drug when used: a. In excessive doses, including duplicate therapy. N.J.A.C. 8:39-27.1(a), 29.2 (d), 29.3 (a)(4) Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to a.) administer an as-needed (PRN) psychotropic medication in accordance with the physician's orders for one resident and b.) ensure that a PRN psychotropic medication was administered for no more than 14 days without further evaluation with corresponding documentation for one resident. This deficient practice was identified for 2 of 5 residents (Residents #88 and #116) reviewed for unnecessary medications and was evidenced by the following: 1. According to the resident's admission Record, Resident #88 had diagnoses including, but not limited to, Vascular Dementia with Behavioral Disturbance, Major Depressive Disorder, Anxiety Disorder, Seizures, and Post-Traumatic Stress Disorder. Review of the handwritten September 14-30, 2021 Physician's Orders (PO) revealed that Resident #88 had an undated order for Klonopin (an antianxiety medication) 0.5 mg tablet via peg tube PRN (as needed) three times a day for anxiety. A review of the handwritten September 2021 Medication Administration Record (MAR) revealed that the ordered medication was plotted to be administered by the nursing staff at 9:00 AM, 1:00 PM, and 5:00 PM. The surveyor observed that the handwritten PRN in the order had a single line crossed through it. The MAR reflected that Klonopin 0.5 mg was administered three times daily on 09/15/21, 09/16/21, 09/17/21, and 09/18/21. The September 2021 MAR further reflected the medication was administered at 9:00 AM on 09/19/21. During an interview with the surveyor on 03/22/22 at 12:15 PM, the Licensed Practical Nurse/Unit Manager #2 (LPN/UM) reviewed the handwritten September 14-30, 2021 PO and September 2021 MAR for Resident #88. The LPN/UM #2 confirmed that the order was a PRN order and that the order was administered as plotted on the MAR at 9:00 AM, 1:00 PM and 5:00 PM. The LPN/UM #2 could not explain why the MAR reflected the plotted times of 9:00 AM, 1:00 PM and 5:00 PM and stated that this was a transcription error and should have been caught by the nurse during the nightly chart check. During an interview with the surveyor on 03/24/22 at 8:50 AM, the Director of Nursing stated that the order should have been written in frequency of hours not three times daily. The DON confirmed that the September 2021 MAR reflected that the PRN Klonopin order was plotted at 9:00 AM, 1:00 PM and 5:00 PM and was signed by the nurses as administered.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, interviews and review of other facility documentation it was determined that the facility failed to a.) properly store potentially hazardous foods in a manner that is intended t...

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Based on observations, interviews and review of other facility documentation it was determined that the facility failed to a.) properly store potentially hazardous foods in a manner that is intended to prevent the spread of food borne illnesses, b.) maintain equipment and kitchen areas in a manner to prevent microbial growth and cross contamination and c.) failed to maintain adequate infection control practices in the kitchen. This deficient practice was identified and evidenced by the following: On 03/17/22 from 09:59 AM to 11:09 AM, the surveyor toured the kitchen in the presence of the Food Services Director (FSD) and observed the following: 1. The FSD wore a hairnet on the back of her head with the front left side and the front right side of her hair exposed. The FSD acknowledged that her hairnet fell off and that hairnets were to be worn at all times in the kitchen. The FSD stated it was important to wear hairnets correctly so no hair got into the resident's food. 2. In the walk-in refrigerator on a metal rack were two trays of individually wrapped sandwiches, that the FSD identified as peanut butter and jelly, with no labels and no dates. There were four trays of individual cups, that the FSD identified as pears, with no labels and no dates. There was one tray of individual cups, that the FSD identified as vanilla pudding, with no labels and no dates. There was one tray of individual cups, that the FSD identified as chocolate pudding, with no labels and no dates. The FSD acknowledged there were no labels nor dates on the food items and stated that it was important to label and date the food as soon as they were prepared to prevent illness. 3. In the walk-in freezer on a sheet pan resting on a metal rack was one frozen package of pink meat, that the FSD identified as ground pork, with no label and no date. On the same metal rack were four individually wrapped frozen chickens that were each labeled young chicken, with no dates. The FSD acknowledged that there were no dates, labels on the identified meats and stated that all the meat should have been dated and labeled so that it was known that the meat was still fresh. The FSD removed the pork and the chickens from the freezer. 4. In the food prep area on the bottom shelf of a metal table was one bin that held an opened, brown paper bag that contained a white substance, that the FSD identified as sugar, inside of an opened clear plastic bag, with no label and no dates. Resting on the shelf there was an opened, brown paper bag that contained a white substance, that the FSD identified as flour, inside of an opened clear plastic bag, with no label and no dates. The FSD acknowledged the flour should have been in a bin and discarded the bag of flour. 5. In the food prep area on a metal table was an uncovered meat slicer. There was pink debris on the base of the slicer and the cook stated the slicer was last used two days prior then was cleaned and sanitized. The FSD acknowledged the debris should not be there and stated that it was important to keep the slicer clean to prevent food contamination. 6. On the metal drying rack were 7 six inch pans that were wet nested. The FSD acknowledged the wet nesting and stated the pans should be tilted to dry and not stacked. 7. On 03/17/22 at 10:37 AM, the surveyor observed the cook in the galley at the hot food prep table wearing a surgical mask with facial hair visible around the surgical mask. The cook acknowledged he was not wearing a beard cover and stated he should have been wearing a beard cover to prevent hair from contaminating the food. 8. In the dry storage room, there was one dented 6 pound can of tomatoes and one dented 6 pound 10 ounce can of pear slices. The FSD acknowledged the dented cans and stated that they should have been in the dented can section. The FSD further stated it was important to prevent illness by not using dented cans and removed the cans from the shelf. 9. There was one large, opened package of spaghetti wrapped with yellow plastic wrap with no open or use by dates. The FSD acknowledged the spaghetti was not dated and stated that it was important to date all the food so that they knew how old the food was. 10. On 03/17/22 at 10:50 AM, the surveyor observed the dish washer stocking the freezer wearing a surgical mask with facial hair visible around the surgical mask. The dish washer acknowledged he was not wearing a beard cover and stated it was important to cover all hair so hair would not get into the food. Review of the facility policy, Hairnet Restraints, dated 8/7/2018, revealed Policy: Hairnets must be worn by anyone who enters the kitchen to prevent hair from contaminating food and or equipment. Procedure: 3. All hair must be contained inside the hairnet. Review of the undated facility policy, Food Storage Procedure, revealed 5. All foods stored in the refrigerator or freezer will be covered, labeled and dated. Review of the facility policy, Dry Food Storage, dated 8/18/2015, revealed Procedure: 4.) Food is dated as it is placed on the shelves. 6.) Broken lots of bulk food will be stored in plastic containers with tight fitting lids, accurately labeled & dated. Review of the facility policy, Dishroom, dated 7/22/2021, revealed 8. Allow the dishes to air dry on the dish racks. Review of the facility policy, Dented Cans, with a revision date of 7/22/2021, revealed Procedure: 1. When cases of canned goods are opened, all cans will be checked to make sure they are free of dents, bulges or leaks. 2. If found, it will be dated and an arrow drawn on the top pointing to the dent. 3. The dented cans will be taken downstairs to the area designated for dented cans. Review of the undated facility policy, Equipment Cleaning, revealed Procedures: Meat and Food Slicers 5) Clean shafts and all parts under the frame. 7) Clean the stationery parts in place. NJAC 8:39-17.2(g)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0886 (Tag F0886)

Could have caused harm · This affected multiple residents

Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to administer routine testing, based on the COVID-19 county level of community...

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Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to administer routine testing, based on the COVID-19 county level of community transmission, for staff members not up-to-date (means a person has received all recommended COVID-19 vaccines, including any booster dose(s) when eligible) with all recommended COVID-19 vaccine doses. This deficient practice was identified for 25 of 113 facility staff including any individual who provides care, treatment, or other services for the facility and/or its residents and was evidenced by the following: During the Entrance Conference with the Administrator, the [NAME] President of Clinical Service (VPCS) and the Director of Nursing (DON) on 03/17/22 at 09:18 AM, the DON stated that the facility was Green which means that everyone is well and the facility is not in a COVID-19 outbreak. The Administrator confirmed that the facility was not in an outbreak and there were no positive staff or residents in the facility. The DON further stated that the facility is not testing staff at this time and was only testing new residents admitted to the facility. Review of the facility's Resident & Staff Outbreak Line List (a report documenting the positive staff and resident cases in the facility) reflected the first positive case of COVID-19 on 12/30/21 and the last positive case of COVID-19 on 01/28/22. Review of an e-mail dated 03/21/22 from the county Health Department, provided by the Administrator, reflected that the facility's COVID-19 outbreak concluded on 03/02/22. In preparation for the survey, the surveyor reviewed the COVID-19 county level of community transmission. On 03/16/22, the COVID-19 county level of community transmission was Substantial (orange), which reflected the minimum testing frequency of staff who are not up-to-date with all recommended COVID-19 vaccine doses was Twice a week. Review of the facility's staff vaccination status, provided by the facility on 03/24/22, reflected the following staff were not up-to-date with all recommended COVID-19 doses: -Certified Nursing Assistant (CNA) received the Johnson & Johnson (J&J) vaccine on 12/17/21 with the recommended booster dose due 02/17/22. -Licensed Practical Nurse (LPN) received the Moderna Vaccines on 05/24/21 and 06/22/21 with the recommended booster dose due 11/22/22. -LPN received the Pfizer Vaccines on 01/13/21 and 02/13/21 with the recommended booster dose due 07/13/21. -LPN received the Moderna Vaccines on 06/09/21 and 07/07/21 with the recommended booster dose due 12/07/21. -CNA received the Moderna Vaccines on 08/16/21 and 09/13/21 with the recommended booster dose due 02/13/22. -LPN received the Pfizer Vaccines on 01/19/21 and 02/09/21 with the recommended booster dose due 07/09/21. -CNA received the Pfizer Vaccines on 08/27/21 and 09/17/21 with the recommended booster dose due 02/17/22. -CNA received the Pfizer Vaccines on 02/03/21 and 09/09/21 with the recommended booster dose due 02/09/22. -CNA received the J&J Vaccine on 10/05/21 with the recommended booster dose due 12/05/21. -Dietary Aide received the Pfizer Vaccines 08/12/21 and 09/07/21 with the recommended booster dose due 02/07/22. -Physical Therapist received the Pfizer Vaccines on 01/06/21 and 01/27/21 with the recommended booster dose due 06/27/21. -Cook received the Moderna Vaccines on 09/03/21 and 10/01/21 with the recommended booster dose due 03/01/22. -Cook received the J&J Vaccine on 01/04/22 with the recommended booster dose due 03/04/22. -Temporary Nurse Assistant received the J&J Vaccine on 12/03/21 with the recommended booster dose due 02/03/22. -Dietary Aide received the J&J Vaccine on 12/03/21 with the recommended booster dose due 02/03/22. -Registered Nurse (RN) received the Pfizer Vaccines on 01/08/21 and 01/29/21 with the recommended booster dose due 06/29/21. -Housekeeper received the Moderna Vaccines on 05/25/21 and 06/22/21 with the recommended booster dose due 11/22/21. -RN received the Pfizer Vaccines on 08/17/21 and 09/03/21 with the recommended booster dose due 02/03/22. -Cook received the Pfizer Vaccines on 02/03/21 and 02/24/21 with the recommended booster dose due 07/24/21. -Translator received the Pfizer Vaccines on 02/03/21 and 02/24/21 with the recommended booster dose due 07/24/21. -Translator received the Moderna Vaccines on 04/09/21 and 05/07/21 with the recommended booster dose due 10/07/21. -Staffing/Business staff member received the Pfizer Vaccines on 07/02/21 and 07/23/21 with the recommended booster dose due 12/23/21. -LPN received the Pfizer vaccines on 06/07/21 and 09/09/21 with the recommended booster dose due 02/09/22. -Director of Housekeeping received the Pfizer Vaccines on 08/17/21 and 09/03/21 with the recommended booster dose due 02/03/22. -CNA received the J&J Vaccine on 12/03/21 with the recommended booster dose due 02/03/22. During an interview with the surveyor on 03/21/22 at 9:45, the Assistant Director of Nursing (ADON) stated that a few of the staff members needed to be boosted based on their up-to-date vaccine status. The ADON further stated that the Infection Preventionist (IP) handles testing. During an interview with the surveyor on 03/21/22 at 10:00 AM, the IP stated that she tests staff and residents weekly when the facility is in an outbreak, and currently the facility is not testing because the outbreak ended on 03/02/22. The IP further stated that she followed the county level of community transmission, and further stated that the Regional Nurse will send the county level of community transmission to the Director of Nursing (DON) and the DON disbursed the information in an email. The IP stated that the county level of community transmission was Low and that testing of staff was not recommended. During an interview with the surveyor on 03/22/22 at 2:15 PM, the [NAME] President of Clinical Services (VPCS), in the presence of the DON, stated that she just received the Centers for Medicare & Medicaid Services (CMS) Memorandum QSO-20-38-NH Memorandum revised 03/10/22 from corporate on 03/18/22. The VPCS further stated that she counts on a representative from the New Jersey Hospital Association to update her on CMS Memorandums during the monthly call. During a follow up interview with the surveyor on 03/23/22 at 2:35 PM, the IP confirmed the facility was not currently testing staff for COVID-19, as the outbreak concluded on 03/02/22. The IP further stated that the facility was currently not testing staff who were not up-to-date with their vaccines because We were not aware of the mandate. Review of the CMS QSO-20-38-NH Memorandum, revised 03/10/22, with an Effective Date of Immediately, reflected Routine testing of staff, who are not up-to-date, should be based on the extent of the virus in the community and that Facilities should use their community transmission level as the trigger for staff testing frequency. The Memorandum reflected the following routine testing intervals by County COVID-19 Level of Community Transmission: Low (blue) Not recommended; Moderate (yellow) Once a week; Substantial (orange) Twice a week; and High (red) Twice a week. The Memorandum further reflects If the level of community transmission decreases to a lower level of activity, the facility should continue testing staff at the higher frequency level until the level of community transmission has remained at the lower activity level for at least two weeks before reducing testing frequency. NJAC 8:39-5.1(a)
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0582 (Tag F0582)

Minor procedural issue · This affected multiple residents

Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to provide the required Skilled Nursing Facility (SNF) Advance Beneficiary Not...

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Based on interview, record review, and review of other facility documentation, it was determined that the facility failed to provide the required Skilled Nursing Facility (SNF) Advance Beneficiary Notice (ABN) for 2 of 2 residents (Resident #11 and Resident #94) reviewed for change in insurance coverage status and who remained in the facility. This deficient practice was evidenced by the following: On 03/22/22 at 11:45 AM, the surveyor reviewed the SNF Beneficiary Protection Notification Review (BPNR) forms, provided by the facility, for two residents (Resident #11 and #94) who had a change in insurance coverage status and remained in the facility. At that time, the surveyor observed that both residents' SNF BPNR forms did not include a SNF ABN. Review of Resident #11's BPNR forms included the last covered day for Medicare Part A Services was 01/18/2022 and the explanation of why the resident was not provided the SNF ABN was, Medicai [Medicaid] Long Ter [Term]. Review of Resident #94's BPNR forms included the last covered day for Medicare Part A Services was 02/25/2022 and the explanation of why the resident was not provided the SNF ABN was, Medicaid Long Term. During an interview with the surveyor on 03/24/22 at 10:22 AM, the Social Services Director (SSD) stated that the SNF ABN should be issued when the resident had Medicare days remaining and wanted to continue with therapy. The SSD added that both residents did not exhaust their 100 skilled days and were not issued the SNF ABN because they remained at the facility for LTC. The SS further stated she was not familiar with the SNF ABN and that she would issue the SNF ABN at the same time as the Notice of Medicare Non-coverage form. During an interview with the surveyor on 03/25/22 at 1:43 PM, the [NAME] President of Clinical Services stated there was no facility policy that addressed Beneficiary Protection Notifications. NJAC 8:39-4.1(a)(8)
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0577 (Tag F0577)

Minor procedural issue · This affected most or all residents

Based on observation and interview, it was determined that the facility failed to ensure that the State of New Jersey inspection results were readily accessible to residents on 3 of 3 units in the fac...

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Based on observation and interview, it was determined that the facility failed to ensure that the State of New Jersey inspection results were readily accessible to residents on 3 of 3 units in the facility. This deficient practice was identified for 5 of 5 residents (Resident's #70, #119, #123, #132, and #133) during the 3/23/22 Resident Council group meeting and evidenced by the following: On 03/22/22 at 9:00 AM, the surveyor observed that a binder containing the State Survey inspection results (survey binder) was located near the front desk in the lobby of the facility. On 03/23/22 at 10:30 AM, the surveyor conducted a group meeting with five residents (Resident's #70, #119, #123, #132, and #133) who were alert and oriented, and selected by the facility to attend the group meeting. Five of five residents stated that they were not aware of how or where to access the State Survey results. The surveyor stated there was a survey binder located near the front desk in the lobby of the facility. Four of five residents stated they did not have access to the lobby because a code was needed to open the door to the lobby. Review of the 12/22/21, 01/27/22, and 02/24/22 Resident Council Meeting minutes indicated that the survey binder was located in the front lobby and nursing units. During an interview with the surveyor on 03/23/22 at 12:22 PM, the Licensed Practical Nurse (LPN #1) assigned to the A-Wing unit stated there was no survey binder on the A-Wing unit and that the survey binder was located in the front lobby. During an interview with the surveyor on 03/23/22 at 1:30 PM, LPN #2 stated there was no survey binder on the B-Wing unit and that the survey results were located in the front lobby. During an interview with the surveyor on 03/23/22 at 1:35 PM, LPN #3, who was assigned to the C-Wing unit, stated that she believed the survey binder was at the nursing station. The surveyor observed LPN #3 search through the binders and cabinets at the nursing desk but was unable to provide the surveyor with the survey binder. At that time, LPN #3 stated a survey binder was located in the front lobby. During an interview with the surveyor on 03/24/22 at 9:06 AM, the Director of Nursing (DON) stated survey binders were located on each unit and at the front desk. The DON further stated the staff were aware of the survey binders being located on each unit and in the front lobby. On 03/24/22 at 9:40 AM, the surveyor entered the copy room located behind the receptionist desk and observed staff with copies of the facility's past survey inspection results in hand. During an interview with the surveyor on 03/24/22 at 9:48 AM, the Licensed Practical Nurse/Unit Manager #2 (LPN/UM) stated there was no survey binder on the B-Wing unit and that the survey binder was located in the front lobby. During an interview with the surveyor on 03/24/22 at 9:50 AM, LPN/UM #3 stated that she wanted to be sure the survey binder was not on the unit and wanted to reach out to someone to see where she could locate the survey binder. The surveyor observed LPN/UM #3, along with multiple other staff, search through binders and cabinets at the nursing station. The surveyor asked if any of the staff members present at the nursing station knew where the survey binder was located on the C-Wing unit. No one was able to provide an answer or locate the survey binder on the unit. LPN/UM #3 then stated that she would look in the locked medication room for the survey binder. LPN/UM #3 was not able to locate the survey result book on the C-Wing unit. On 03/24/22 at 10:03 AM, the surveyor observed the Unit Secretary (US) walking toward the C-Wing unit nursing station with a black binder in her hand. The US stated that she went to the front desk and got a copy of the survey binder. The US further stated it was her fault that the survey binder was not on the unit because she may have taken it up front by mistake. During an interview with the surveyor on 03/25/22 at 12:14 PM, the Administrator stated there was no facility policy that addressed the survey binder. NJAC 8:39-9.4(b)
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 33% turnover. Below New Jersey's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 2 harm violation(s), $189,443 in fines. Review inspection reports carefully.
  • • 47 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $189,443 in fines. Extremely high, among the most fined facilities in New Jersey. Major compliance failures.
  • • Grade F (3/100). Below average facility with significant concerns.
Bottom line: Trust Score of 3/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Palace Rehabilitation And, The's CMS Rating?

CMS assigns PALACE REHABILITATION AND CARE CENTER, THE an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within New Jersey, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Palace Rehabilitation And, The Staffed?

CMS rates PALACE REHABILITATION AND CARE CENTER, THE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 33%, compared to the New Jersey average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Palace Rehabilitation And, The?

State health inspectors documented 47 deficiencies at PALACE REHABILITATION AND CARE CENTER, THE during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, 42 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Palace Rehabilitation And, The?

PALACE REHABILITATION AND CARE CENTER, THE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE ROSENBERG FAMILY, a chain that manages multiple nursing homes. With 165 certified beds and approximately 154 residents (about 93% occupancy), it is a mid-sized facility located in MAPLE SHADE, New Jersey.

How Does Palace Rehabilitation And, The Compare to Other New Jersey Nursing Homes?

Compared to the 100 nursing homes in New Jersey, PALACE REHABILITATION AND CARE CENTER, THE's overall rating (1 stars) is below the state average of 3.2, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Palace Rehabilitation And, The?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Palace Rehabilitation And, The Safe?

Based on CMS inspection data, PALACE REHABILITATION AND CARE CENTER, THE has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in New Jersey. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Palace Rehabilitation And, The Stick Around?

PALACE REHABILITATION AND CARE CENTER, THE has a staff turnover rate of 33%, which is about average for New Jersey nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Palace Rehabilitation And, The Ever Fined?

PALACE REHABILITATION AND CARE CENTER, THE has been fined $189,443 across 2 penalty actions. This is 5.4x the New Jersey average of $34,973. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Palace Rehabilitation And, The on Any Federal Watch List?

PALACE REHABILITATION AND CARE CENTER, THE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.