TOTAL REHAB MOORESTOWN
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Total Rehab Mooresown has a Trust Grade of B+, which means it is above average and generally recommended for families looking for a nursing home. It ranks #75 out of 344 facilities in New Jersey, placing it in the top half of the state, and #4 out of 17 in Burlington County, indicating that only a few local options are better. However, the facility's performance is worsening, with the number of issues increasing from 1 in 2021 to 7 in 2023. Staffing is a concern here, with a rating of 2 out of 5 stars and a turnover rate of 47%, which is higher than the state average. On a positive note, the facility has no fines on record, more RN coverage than 87% of New Jersey facilities, and a perfect rating for health inspections and quality measures. Specific incidents identified during inspections include a failure to clarify a physician's order for a resident's medication over a month, which could lead to potential health risks. Additionally, a nurse did not promptly record the administration of a controlled drug, which raises concerns about medication management. Lastly, there were issues with the dishwashing equipment not reaching the proper rinse temperature, risking infection control. While Total Rehab Mooresown has commendable strengths in certain areas, families should weigh these against the weaknesses observed during inspections.
- Trust Score
- B+
- In New Jersey
- #75/344
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 47% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Jersey facilities.
- Skilled Nurses ✓ Good
- Each resident gets 67 minutes of Registered Nurse (RN) attention daily — more than 97% of New Jersey nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ⚠ Watch
- 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
Near New Jersey avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 13 deficiencies on record
Dec 2023
5 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview and review of the medical records and other facility documentation, it was determined that the facility failed to clarify a physician's order from 10/25/23 until 11/30/...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of facility documents, it was determined that the facility failed to promptly record the removal of controlled drugs from the narcotic inventory record for ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and pertinent facility policies, it was determined that the facility failed to a.) secure a med...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to follow appropriate infection control practices to pr...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0836
(Tag F0836)
Minor procedural issue · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documents it was determined that the facility failed to notify...
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May 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** C#: NJ164303
Based on interviews, medical records review, and review of other pertinent facility documentation on 5/24/2023, it ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Complaint #NJ164303
Based on observation, interview, review of the medical record, and other facility documentation, it was determined that the facility failed to provide evidence that an Intravenous ...
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Aug 2021
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review and review of facility documents, it was determined that the facility failed to follow professional standards of clinical practice during medication admi...
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Sept 2019
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to ensure that pressure ulcer pre...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected 1 resident
Based on observation, interview and document review, it was determined that the facility failed to provide palatable foods at appetizing temperatures.
This deficient practice was identified for 3 of 5...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0813
(Tag F0813)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and document review, it was determined the facility failed to follow their policy regarding out...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
This is a repeated deficiency from the last standard survey, dated 09/28/18, for example #2.
Based on observation and interview, it was determined that the facility failed to follow appropriate infec...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and document review, it was determined that the facility failed to maintain a.) equipment in a manner to minimize microbial growth and cross contamination, and b.) the...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in New Jersey.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Jersey facilities.
- • 13 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Total Rehab Moorestown's CMS Rating?
CMS assigns TOTAL REHAB MOORESTOWN an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New Jersey, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Total Rehab Moorestown Staffed?
CMS rates TOTAL REHAB MOORESTOWN's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 47%, compared to the New Jersey average of 46%.
What Have Inspectors Found at Total Rehab Moorestown?
State health inspectors documented 13 deficiencies at TOTAL REHAB MOORESTOWN during 2019 to 2023. These included: 12 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Total Rehab Moorestown?
TOTAL REHAB MOORESTOWN is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PREFERRED CARE, a chain that manages multiple nursing homes. With 124 certified beds and approximately 122 residents (about 98% occupancy), it is a mid-sized facility located in MOORESTOWN, New Jersey.
How Does Total Rehab Moorestown Compare to Other New Jersey Nursing Homes?
Compared to the 100 nursing homes in New Jersey, TOTAL REHAB MOORESTOWN's overall rating (5 stars) is above the state average of 3.3, staff turnover (47%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Total Rehab Moorestown?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Total Rehab Moorestown Safe?
Based on CMS inspection data, TOTAL REHAB MOORESTOWN has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New Jersey. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Total Rehab Moorestown Stick Around?
TOTAL REHAB MOORESTOWN has a staff turnover rate of 47%, which is about average for New Jersey nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Total Rehab Moorestown Ever Fined?
TOTAL REHAB MOORESTOWN has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Total Rehab Moorestown on Any Federal Watch List?
TOTAL REHAB MOORESTOWN is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.