SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** REPEAT DEFICIENCY
C # NJ166425
Based on interviews, record review, and review of pertinent facility documents, it was determined...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** REPEAT DEFICIENCY
C # NJ166425
Based on interviews, record review, and review of pertinent facility documents, it was determined that the facility failed to prevent, identify and address an unintended insidious (gradual but with harmful effects) weight loss of 9.4 pounds in less than a two-month period (4/10/23 to 6/5/23) in a timely manner for a resident who was identified as underweight, with inadequate intake and at nutritional risk on admission. The facility failed to: a.) obtain, record and monitor weekly weights for 4 weeks after admission, and b.) implement a nutritional care plan in a timely manner. This deficient practice was identified for 1 of 2 resident's reviewed for nutrition (Resident #358). The evidence was as follows:
The surveyor reviewed the medical record for Resident # 358.
Review of the resident's admission Record (an admission summary) reflected the resident was admitted with diagnoses that included but were not limited to; type two diabetes, hypertension, chronic lymphocytic leukemia, and oropharyngeal dysphagia (difficulty swallowing).
Review of the admission Minimum Data Set (MDS), an assessment tool used to facilitate the management of care dated 4/17/23, reflected a Brief Interview for Mental Status (BIMS) score of 12 out of 15, which indicated the resident's cognition was moderately impaired. It further reflected that the resident required extensive assistance of one person for the task of eating. In addition, it reflected that the resident had an active diagnosis of malnutrition or was at risk for malnutrition and received a mechanically altered diet. Review of the Care Area Assessment (CAA) Summary reflected the decision to care plan for nutritional status.
Review of the Physician's Orders (POs) from both the electronic medical record (EMR) and the paper chart for April, May, and June of 2023, included a diet order dated 4/10/23 for 2 gm [gram] sodium dysphagia puree texture, nectar consistency [for liquids], which was advanced to a diet dated 5/26/23, Regular diet Dysphagia Advanced texture [ground], Thin consistency [for liquids], no salt packet. In addition, there was a PO dated 4/12/23 for Resident is At Risk for Malnutrition (Refer to dietitian and/or MD [physician] documentation. There was also a PO dated 6/9/23 for a four ounce (oz) shake two times a day which would provide 400 calories and 12 grams of protein. Upon further review, there was a PO for Full code . CPR to be administered. There was no PO to obtain weights for Resident #358.
Review of the April, May, and June 2023 electronic Medication Administration Record (eMAR) and electronic Treatment Administration Record (eTAR) did not include documented evidence that weights were obtained and recorded for Resident #358. In addition, the June eMAR reflected that the four-ounce nutritional supplement was consumed by the resident twice a day from 6/12/23 through 6/20/23.
The surveyor reviewed the weight record in the EMR. Weights documented were as follows:
4/10/23: 130.4 pounds (lbs.)
Review of the Registered Dietitian's (RD) #1 admission Nutritional Evaluation V2 dated 4/11/23, reflected that the resident was 130.4 lbs. on admission. The RD identified the residents BMI (body mass index: a screening method to determine weight status as underweight, healthy weight, overweight or obese) as 19.8 low for age. The RD did not obtain the residents usual body weight or food preferences or dislikes. The RD identified that the resident required assistance at meals. The RD further documented that the resident would need to consume 75 percent (%) of meals to meet his/her estimated nutritional needs yet in summary documented that the resident consumed 50-60% of his/her meals. The RD documented that the resident had a low body weight . BMI .consistent with underweight . current intake appears inadequate to meet [his/her] needs . [he/she] is at nutritional risk for pressure ulcers and malnutrition due to underweight. She further documented to liberalize the diet by removing the low sodium component, however added no other interventions that would supplement calories. RD #1 documented to evaluate weights, labs, intake, hydration and .proceed with care plan.
Review of RD #1's Nutrition Concern: Follow up note dated 6/9/23, included the following weights: (4/10) 130.4 lbs., (5/8) 126.2 lbs., (5/24) 122.2 lbs., (6/5) 121 lbs. The RD documented the weights reflected a 5.2 lbs. / 4.12% weight loss in one month and a 9.4 lbs. / 7.2% weight loss in two months. She acknowledged that the resident had not received supplementation yet received preferred foods twice a day (there was no documented evidence of preferred foods). RD #1 documented that the resident experienced unfavorable weight loss due to inadequate intake. She further documented that she observed the resident only consume 25% of lunch that day. At this time the RD documented that she would start the resident on a shake twice a day, fortified cereal and pudding with meals, would continue to monitor the resident's weight and would start meal monitoring x 3 days start (6/12/23) for better evaluation of intake. Review of the EMR and paper chart did not reveal documented evidence that meal monitoring was conducted or evaluated. In addition, there was no other RD documentation.
Review of the EMR and paper chart did not reveal documented evidence that physician services were aware of the resident's weight losses. In addition,
review of the EMR and paper chart did not reveal documented evidence of edema or fluid concerns.
Review of the EMR Progress notes reflected IDCP (interdisciplinary care plan) team meeting's dated 6/12/23 and 6/19/23, which did not include the resident's weight status. In addition, there was an IDCP meeting note dated 6/8/23, which reflected the team met with the resident's daughter to discuss discharge plans. There was no documented evidence that the residents weight losses were discussed with the resident's daughter. Further review of the progress notes included a Health status note dated 6/20/23, reflected that the resident's daughter discharged the resident AMA (against medical advice).
Review of the resident's Care Plan initiated on 4/10/23, included a nutrition care plan which was created on 5/8/23 (28 days after admission) by the RD. The focus area included that the resident had suboptimal intake and a BMI of 19.8. It did not reflect the resident's 4.2 lbs. weight loss since admission as was reflected in the RD note dated 6/9/23. The RD's goals for the resident reflected to maintain adequate nutritional status as evidenced by maintaining weight within 130 lbs. plus or minus 3 lbs., no signs or symptoms of malnutrition, and consuming at least 60% of at least three meals . The RD's interventions included RD to evaluate and make diet change recommendations PRN [as needed] and Weigh per facility protocol. The care plan did not reflect the resident's actual status on 5/8/23 nor was it updated as the resident's status changed to reflect a decline in weight, intake and nutritional interventions as indicated in the RD's 6/9/23 progress note.
On 1/18/24 at 1:20 PM, the surveyor interviewed the Registered Nurse (RN) for the [NAME] unit where Resident #358 resided. She stated that the Certified Nurse Aides (CNA) obtained weights which the nurse recorded in the EMR. The RN stated that the weights are initially recorded on paper but once entered into the EMR the paper documentation was shredded. She stated that if a resident required weekly weights there should be a PO. She stated that it was facility policy to obtain an admission weight and then weekly weights for four (4) weeks when a resident was newly admitted . She stated that the weights should be recorded in the weights and vitals section and/or in the eMAR or eTAR section of the EMR. The RN further stated that residents were weighed weekly if they experienced a significant or unplanned weight loss. She stated that the RD reviewed the weights and would notify the physician if there was a weight loss. In addition, the RN stated that if a resident experienced an unplanned weight loss, she would expect the RD to request a reweight to verify the weight, implement and review weekly weights, reassess the resident's nutritional needs and put interventions into place. She stated that she would expect the RD to document this and communicate the same to the nursing staff team. The RN stated that she would expect the CNA and RD to monitor the resident's meal intake and that the RD would intervene timely.
On 1/23/24 at 10:16 AM, the surveyor interviewed RD #2. She stated that CNAs obtained weights and they are recorded in the weights and vitals section of the EMR. She stated that if a resident experienced an unplanned weight loss, she would implement weekly weights for further monitoring. She stated that newly admitted residents were weighed on admission and then weekly for four (4) weeks after. The RD stated that weekly weights were monitored by the team which included the CNA, the nurse and the RD. She stated that the RD would oversee the process and monitor the weekly weights. The RD stated that she would review hospital records as part of the nutritional assessment process. She stated that if a resident had an unplanned weight loss, she would have requested a reweight to verify the weight loss, assess the resident's intake, update food preferences and if there was no improvement, she would implement weekly weights and notify the physician. The RD stated that if a resident was assessed to have suboptimal intake on admission, she would liberalize the diet and if the resident experienced weight loss she would add fortified foods and/or health shakes. She added that if that did not abate the weight loss she would continue to reassess and change interventions. The surveyor reviewed the EMR for Resident #358 with RD #2. She acknowledged the surveyors' concerns.
On 1/23/24 at 11:25 AM, the surveyor interviewed RD #2 who stated that RD #1's initial intervention to liberalize the resident's diet was appropriate. She acknowledged that weekly weights were not done per facility policy. At this time, she acknowledged that RD #1's progress note dated 6/9/23 identified unplanned weight losses and that was the first-time supplementation was addressed.
On 1/23/24 at 12:04 PM, the survey team met with the Licensed Nursing Home Administrator (LNHA), the Director of Nursing (DON) and the Regional Infection Preventionist (RIP) to discuss concerns related to Resident #358.
On 1/23/24 at 12:49 PM, the DON and RIP acknowledged that weights should have been obtained and recorded initially on admission and for weekly for the next four weeks. They stated that the RD should have addressed the resident's unplanned weight loss. The LNHA stated and acknowledged that was too long for the RD to wait to reassess and implement interventions. The LNHA, DON and RIP acknowledged that based on RD #1's 6/9/23 note, the RD had knowledge of the resident's weight losses on 5/8/23, 5/24/23 and 6/5/23 and did not intervene timely. The RIP acknowledged that since the RD identified Resident #358 at nutritional risk on admission, and with a low BMI, the RD should have intervened from admission and should not have just liberalized diet which did not provide additional calories.
On 1/24/24 10:09 AM, the surveyor interviewed the MDS coordinator (MDSC) in the presence of the survey team. She stated that care plans should be implemented on admission and if there are any problems or changes it should be updated immediately. She stated that if a resident experienced a weight loss a care plan should be implemented. The MDSC stated that the facility conducted monthly weight meetings which the RD, DON, herself and the clinical team attended. She stated that the RD or nurse would update the care plan, the family and physician would be called, and weekly weights and supplements would be implemented. She stated that if a CAA was triggered for an MDS that would indicate an area of concern which should be care planned. She further stated that this should have been discussed at the resident's care plan meeting. Review of the EMR for Resident #358, the MDSC acknowledged that the resident's initial care plan meeting was held on 4/21/23, and the RD did not attend. She stated all disciplines should attend the initial care plan. The MDSC acknowledged that the RD #1's initial evaluation was completed on 4/11/23, the nutrition care plan was initiated on 5/8/23, and a follow up nutrition note was not done until 6/9/23. She stated baseline care plans should be initiated on admission and the comprehensive care plan needed to be completed 21 days after admission.
On 1/24/24 at 10:55 AM, the surveyor interviewed RD #3 in the presence of the survey team. She stated that the facility conducted weight meetings but could not speak to documentation. She stated she was not sure if this would have been documented in the EMR. She stated that if she identified that a resident had a weight loss, she would obtain a reweight to verify the weight loss and would assess for possible causes. RD #3 stated she would add interventions to the care plan which would have included weekly weights and supplements. In addition, she stated that she would have discussed concerns and interventions with the team, the Unit Manager and the physician. RD #3 stated she would have documented in the EMR as well. She stated this would be her process whether a resident had a significant weight loss or an unplanned insidious weight loss.
On 1/24/24 at 11:22 AM, the survey team met with the LNHA, DON, RIP and the Regional Nurse. At that time, the RIP acknowledged that prior to July 2023, there were concerns related to missing weights for new admissions and weight loss.
Review of the facility policy Weight Monitoring dated 8/2023, included the following:
-
Based on the resident's comprehensive assessment, the facility will ensure that all resident's maintain acceptable parameters of nutritional status, such as usual body
weight .
-
Weight can be a useful indicator of nutritional status. Significant unintended changes in weight .or insidious weight loss (gradual unintended loss over a period of time)
may indicate a nutritional problem . Suggested weight schedule: Newly admitted residents - weekly for 4 weeks.
-
Significant weight change is defined as 5% within one month, 7.5% within three months and 10% within six months. It also included that the physician should be notified
and who may order nutritional interventions.
-
The physician should be encouraged to document a diagnosis or clinical condition that could have contributed to the weight loss.
-
Meal consumption may be recorded for the team to reference and the RD should be consulted to assist with interventions and actions should be recorded in the nutrition
progress notes.
Review of the policy provided by the facility Medical Nutrition Therapy: Assessment and Care Planning dated 9/2017, included the following:
-
The RD is responsible for the completion of a comprehensive nutrition assessment for all residents for the purpose of identifying and planning nutrition care based on the
needs, goals, and preferences of each resident.
-
The RD contributes to the comprehensive care plan within 21 days of admission and reviews/revises the plan of care as indicted by the clinical condition of the resident.
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The RD recommendations will be communicated via the summary recommendation sheet.
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The RD will be responsible for ensuring the plan of care for each resident is in concert with the residents expressed wished for care and services.
Review of the undated facility policy Fortified Food Program, included the following:
-
The goal of the fortified food program is to be able to provide higher calorie and/or higher protein food items to a resident if the intake of regular foods or beverages are
not able to meet estimated nutritional needs.
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These are nutrient dense items and do not increase food volume.
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Fortified food program may be used for nutritional rehabilitation.
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. if the intake of regular and/or fortified foods becomes limited, a commercial supplement can be offered in between meals to help increase overall calorie and protein
intake.
Review of the facility policy Clinical practice: Therapeutic Snacks and Nutritional Supplements dated 7/2016, included the following:
-
Food preference interviews with the resident, resident's family, or through observation should be completed for all residents.
-
Nutrition interventions should be discussed with the resident or resident's family.
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Inadequate intake may be related to medical, functional, and psychosocial factors associated with the resident's condition. A root cause analysis must be completed to
identify the causative factors that will direct the plan of care.
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Between meal snacks can contribute to an increase in total nutrient intake.
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An indication to modify a resident's meal plan included insufficient intake through meals and an evening snack evidenced by unintended weight loss (significant and
insidious).
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The resident's care plan should be updated to include additional food items.
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Indications for use of supplements include a resident's inability to consume adequately through meals and snacks.
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The nutrition plan of care is developed through the RAI [Resident Assessment Instrument] process: MDS, CAA's, and assessment to develop the plan of care.
Review of the signed job description for RD #1 titled Registered Dietitian dated 4/3/23, included the following:
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Responsibilities include planning, organizing, developing and directing the nutritional care of the resident in accordance with current federal, state, and local standards,
guidelines, and regulations that govern the facility.
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Completes comprehensive nutrition assessments, including MDS, CAA, assessment, and care plan development, in accordance with federal and state regulatory guidance.
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Consults with resident's, family, or interdisciplinary team as needed regarding the plan of care for residents.
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Participates in care plan and quality assurance committee meeting as needed, including weight and wound meetings.
NJAC 8:39 - 11.2(d)(e)(1)(f), 17.1(c), 17.2(d), 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected 1 resident
Based on the interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) - Discharge Assessme...
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Based on the interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to complete and transmit a Minimum Data Set (MDS) - Discharge Assessment in accordance with federal guidelines. This deficient practice was identified for two (2) of 28 residents, (Residents #21 and #94), reviewed for resident assessments.
This deficient practice was evidenced by:
According to the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.18.11, updated October 2023, the MDS is a comprehensive tool that is a federal mandated process for clinical assessment of all residents that must be completed and transmitted to the Quality Measure System. The facility must electronically transmit the MDS within 14 days of the assessment being completed. After the transition of the MDS, a quality measure will be transmitted to enable a facility to monitor the residents decline or progress. page 2-11 Discharge refers to the date a resident leaves the facility . There are two types of OBRA (Omnibus Budget Reconciliation Act) required discharges: return anticipated and return not anticipated. A Discharge assessment is required with all types of discharges. The manual on Page 2-17 A Discharge Assessment - return not anticipated MDS must be completed not later than discharge date + 14 days. The assessment must also be transmitted to the QIES (Quality Improvement and Evaluation System) ASAP (Assessment Submission and Processing) system not later than the MDS completion + 14 days.
1. The surveyor reviewed the hybrid (a combination of paper, scanned, and computer-generated records) medical records of Resident #21.
The admission Record (AR, an admission summary) reflected that the resident was admitted to the facility with diagnoses that included but were not limited to unspecified dementia (a group of symptoms affecting memory, thinking, and social abilities), essential hypertension (abnormally high blood pressure that's not the result of a medical condition), heart failure (a chronic condition in which the heart doesn't pump blood as well as it should), anxiety, and depression.
The Physician Discharge Summary (PDS) that was signed by the physician revealed that the resident went out on a pass with their significant other and did not return.
A review of the Progress Notes showed that on 8/29/23 at 9:37 AM, the Registered Nurse (who was also the Regional Infection Preventionist Nurse (RIPN) documented that the resident was discharged (d/c) against medical advice (AMA).
The surveyor reviewed the resident's MDS 3.0 Assessment History assessment tool, including all the completed MDS. The MDS assessment history revealed that there was no Discharge Assessment MDS completed for the resident's d/c date of 8/29/23.
2. The surveyor reviewed the hybrid medical records of Resident #94.
The AR reflected that the resident was admitted to the facility with diagnoses that included but were not limited to diabetes insipidus (a disorder of salt and water metabolism marked by intense thirst and heavy urination), encephalopathy unspecified (means damage or disease that affects the brain), dysphagia (difficulty swallowing), and tracheostomy (to help air and oxygen reach the lungs by creating an opening into the trachea (windpipe) from outside the neck) status.
A review of the Universal Transfer Form (UTF) showed that the resident was transferred to the hospital on 9/14/23 at 11:50 AM and the reason for the transfer was due to high sodium (hypernatremia).
The PDS that was signed by the physician revealed that the resident was transferred to the hospital on 9/14/23 for hypernatremia.
A review of Resident #94's MDS, an assessment tool used to facilitate the management of care showed that there were no d/c MDS that was done.
On 01/18/24 at 9:51 AM, the surveyor interviewed the MDS Coordinator/Registered Nurse (MDSC/RN) in the presence of the survey team. The MDSC/RN stated that she was responsible for the MDS schedule and make sure that MDS was completed and done on time. She further stated that the facility did not have a separate policy about MDS completion, instead, the facility follows the RAI Manual. The MDSC/RN stated that the Discharge Return Anticipated (DRA) and the Discharge Return Not Anticipated (DRNA) should be completed within 14 days and transmitted within 21 days, and she was not sure if that was the exact date, but should be within that period.
On that same date and time, the surveyor notified the MDSC/RN of the above findings regarding DRA MDS that was not done for Resident #94 when the resident was transferred to the hospital and the DRNA MDS that was not done for Resident #21. The MDSC/RN stated that there should be a DRA done for Resident #94 and DRNA for Resident #21, and that she will get back to the surveyor to check what happened, and why the MDS assessments were not done.
On 01/22/24 at 10:08 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), RIPN, Director of Nursing (DON), and Regional Nurse. The surveyor notified the facility management of the concern regarding Resident #21 and #94's MDS. The RIPN confirmed that the d/c MDS of Residents #21 and #94 were not done. The RIPN further stated that the MDSC/RN completed the d/c MDS after the surveyor's inquiry.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and the Regional Food Service Director, and there was no additional information provided by the facility management.
NJAC 8:39 - 11.1
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 01/11/24 at 11:36 AM, the surveyor interviewed Resident #75 who was in bed watching television. The resident stated that t...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On 01/11/24 at 11:36 AM, the surveyor interviewed Resident #75 who was in bed watching television. The resident stated that they did not have any concerns today.
The surveyor reviewed Resident #75's electronic medical record (eMR).
According to the AR, Resident#75 was admitted to the facility with diagnoses that included but were not limited to: Pressure ulcer of Sacral Region, Stage 4, (deep wounds that may impact muscle, tendons, ligaments, and bone), Anemia (deficiency of healthy red blood cells in blood), and chronic kidney disease (a disease or condition that impairs kidney function).
A review of the Quarterly Minimum Data Set (MDS) indicated that the resident had a BIMS score of 14 out of 15, which indicated that the resident was cognitively intact. Further review of the MDS, revealed the resident had 3 Stage 4 pressure ulcers.
A review of Resident #75's CP, revised on 12/5/23, revealed a Focus: . multiple Hospital acquired pressure ulcers. Further review of the CP did not reveal that the resident refused treatment/care.
A Review of the eMar (electronic Medication Administration Record) -Medication Administration notes for December 2023 revealed the resident refused treatments on 12/4/2023 at 14:25, 12/12/2023 at 15:45, 12/16/2023 at 13:20, 12/18/2023 at 21:53, 12/20/2023 at 15:07, 12/21/2023 at 15:48, 12/28/2023 at 15:53, and 12/31/2023 at 14:16.
Review of the eMar notes for January 2024 revealed the resident refused treatments 1/2/2024 at 15:40,1/7/2024 at 14:08, 1/10/2024 at 14:12, 1/11/2024 at15:40, 1/14/2024 at 15:02, 1/15/2024 at 22:51, and 1/16/2024 at 15:15,
On 01/11/24 at 11:40 AM, the surveyor interviewed the Certified Nursing assistant (CNA), who stated that Resident #75 wears an adult brief and needs assistance. You need to take your time with [him/her]. [He/She] sometimes tells you to come back. She further stated that the resident always refuses to get out of bed and that once he/she gets comfy the resident does not want to be moved.
On 01/16/24 at 01:23 PM, the surveyor interviewed the Licensed Practical Nurse (LPN), who stated that Resident #75 was alert and oriented and needs help with ADLS (activities of daily living). She then stated that sometimes he/she refused wound care or to get out of bed. The LPN stated that if the resident refused, she would try again later.
On 01/18/24 at 12:40 PM, the surveyor interviewed the RN/UM, who stated that Resident #75 had wounds. She stated she knew that the resident refused to be weighed. She further stated that in regard to wound care, that the resident would sometime say not now. The RN/UM stated that if a resident refused care or treatment that it should be on the care plan.
On 01/18/24 at 12:54 PM, the RN/UM reviewed the eMR, in the presence of the surveyor. She reviewed the eMAR notes and confirmed that the resident refused care/treatment several times in December (2023) and January (2024). She stated that the CP should include that the resident refused care/treatment. She then reviewed the residents CP and confirmed that it did not include that the resident refused care/treatments. She stated that anyone can update the CP. The RN/UM stated, now that I am the unit manager, I am aware CP reviews need to be done. She stated that the purpose of the CP was to know how to take care of the resident.
On 01/22/24 at 10:30 AM, the Regional Infection Preventionist Nurse, the Regional Nurse, the LNHA, and the DON were made aware of the above findings, during a meeting with the survey team. The DON stated that nurses were responsible for the CP. She then stated that the purpose of the CP was to direct the care of the patient.
A review of the facility policy Comprehensive Care Plans with a revised date 9/2023, revealed Policy: It is the policy of this facility to develop and implement comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Definition: Person-Centered care means to focus on the resident as the focus of control and support the resident in making their own choices and having control over their daily lives. 3. b. Any services that would otherwise be furnished but are not provided due to the resident's exercise of his or her right to refuse treatment. 5. The comprehensive care plan will be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS assessment.
NJAC 8:39-11.2 (e)(2)(i)
Based on observations, interviews and record review, it was determined that the facility failed to revise comprehensive care plans for 2 of 28 residents reviewed (Resident #41 and #75).
This deficient practice was identified by the following:
1. On 01/10/24 at 11:08 AM, the surveyor observed Resident #41 in bed watching television. The resident was alert and verbally responsive.
The surveyor reviewed Resident #41's hybrid medical records.
The admission Record (AR) (an admission summary), reflected that Resident #41 was admitted to the facility with medical diagnoses which included but was not limited to: atrial fibrillation (an irregular, often rapid heart rate), hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), type 2 diabetes mellitus (the body either doesn't produce enough insulin, or it resists insulin) and hyperlipidemia (elevated level of lipid, like cholesterol and triglycerides in-your blood).
According to Resident #41's Comprehensive Minimum Data Set (C/MDS), an assessment tool used to facilitate the management of care, the Brief Interview for Mental Status (BIMS) was not conducted due to the resident's cognitive status which revealed that the resident had memory problems with both short-term and long- term memory.
A review of the January 2024 Order Summary Report (OSR) revealed a physician order (PO), for a Full Code (means that if a person ' s heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive) status.
The surveyor reviewed the residents comprehensive care plan (CP) which reflected a CP for Resident #41 titled, [Resident's name] is a DNI (Do Not Intubate), DNR (Do Not Resuscitate), and DNH (Do Not Hospitalize) code status as part of Advanced Care Planning.
On 1/12/24 at 11:20 AM, the surveyor interviewed the [NAME] unit Registered Nurse (RN #1) who reviewed Resident #41's medical records, in the presence of the surveyor, which revealed that the resident had a full code status. RN#1 stated that the code status should have been updated in the comprehensive care plan and that it was the unit manager's responsibility to update the care plan.
On 1/12/24 at 11:30 AM, the [NAME] Unit Registered Nurse/Unit Manager (RN/UM) reviewed Resident #41's medical record, in the presence of the surveyor, which revealed that the resident had a full code status. The RN/UM stated that the resident's comprehensive care plan should have been updated.
On 1/18/24 at 1:10 PM, the surveyor met with the facility's Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON) regarding the above concerns. There was no additional information provided.
A review of the facility's policy for Resident's Rights Regarding Treatment and Advanced Directives dated 09/30/23, which was provided by the DON, revealed the following:
8. Decisions regarding advance directives and treatment will be periodically reviewed as part of the comprehensive care planning process, the existing care instructions and weather the resident wishes to change or continue these instructions.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on interview, record review, and review of pertinent facility documentation it was determined that the facility failed to follow the Physician's Order (PO) for a.) floor mats, b.) heel protectio...
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Based on interview, record review, and review of pertinent facility documentation it was determined that the facility failed to follow the Physician's Order (PO) for a.) floor mats, b.) heel protection boots bilaterally (B/L) and c.) right arm and right leg splints. This deficient practice was identified for one (1) of twenty-eight (28) residents, (Resident #1) reviewed for quality of care.
This deficient practice was evidenced by the following:
On 01/12/24 at 11:12 AM, the surveyor observed resident #1 in their room, in bed, there were no floor mats on the floor. The resident presents with B/L hand contractures, right leg contracture and BL foot contractures. The resident did not have any hand gauze rolls or splints present. The resident was positioned on the right side hip with a pillow. The resident can move right lower extremity straight into the air. There was an air mattress on the bed and the resident head of bed (HOB) was at 30 degrees. The resident had tube feeding (TF) in use at 50 milliliter (ml) hour for 8 hours. Heel boots were observed on the chair in the corner.
On 01/16/24 at 12:21 PM, the surveyor observed the resident out of bed (OOB) in a reclining chair. There was a right arm brace present, there were no hand splints or gauze rolls for B/L hands in use. Floor mats were not present in the room or around bed. Heel boots observed on the chair in the corner.
On 01/22/24 at 06:45 AM, the surveyor observed the resident while touring with the scheduled night shift Registered Nurse (RN). The RN and the surveyor entered Resident #1's room, floor mat was not present on either side of the bed, the resident did not have his/her heel boots on, and they were still located on the chair in the corner as observed previously. The resident had a pillow between his/her legs for support but was not wearing his/her arm or leg splints.
On 01/23/24 at 10:06 AM the surveyor toured and observed in the presence of the Registered Nurse Unit Manager (RN/UM) the resident did not have floor mats present in the room. The resident did not have his/her splints on his/her right arm or right leg, there was no application of hand rolls present. The residents heel boots were in the chair in the corner.
A review of the admission Record (an admission Summary) reflected that that resident was a long-term care resident at the facility and had diagnoses which included but were not limited to toxic encephalopathy (brain dysfunction caused by toxic exposure), chronic respiratory failure (a condition where there's not enough oxygen or too much carbon dioxide in your body, type 2 diabetes mellitus (a condition that happen because of a problem in the way the body regulates and uses sugar as a fuel), contracture of muscle right upper arm, contracture of muscle right lower leg, (a contracture occurs when your muscles, tendons, joints, or other tissues tighten or shorten causing a deformity) functional quadriplegia (the complete inability to move due to severe disability or frailty caused by another medical condition.)
The resident's Comprehensive Minimum Data Set (CMDS), an assessment tool used to facilitate the management of care, dated 07/23/2023, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident was unable to complete the interview.
A review of the resident's Care Plan (CP) initiated on 11/8//2022 and revised on 5/02/23, revealed a focus area that the resident has right sided contractures of elbow, hands, and knee. The goal of the resident's CP was that the resident will tolerate right elbow extension splint, right resting hand splint, and right knee extension splint, initiated 11/8/22. The interventions in the resident's CP indicated application of right elbow extension splint, right resting hand splint, and right knee extension splint to be applied on in the AM and off in the PM care. Skin checks with each donning and doffing, dated 11/8/22.
A review of the resident's treatment administration record (TAR), dated 1/1/24-1/31/24 revealed treatment prescribed .
~Elevate right arm on pillow every shift for edema.
~floor mats at all times every shift
~heel boots to B/L heels while in bed
~splinting; right elbow extension splint and right knee extension splint. ON after AM care and OFF before PM care. Skin checks with each donning and doffing every shift for contracture management.
Further review of the TAR revealed that nursing documented completion of the above treatments and splinting on the TAR for every day, evening, and night shift for the dates of 1/12, 1/16, 1/22, and day shift 1/23. The dates listed coincide with the observation dates of the surveyor on 1/12, 1/16, 1/23 Day (7am-3 pm) shift and 1/22/24 Night (11 pm-7am) shift. Those observations revealed the resident did not have floor mats in the room, splinting applied and that the splints and heel boots were in a chair in the corner of the resident's room.
On 01/22/24 at 06:45 AM, the surveyor interviewed the night shift RN. The surveyor inquired about the floor mats, heel boots and gauze hand roll and why they were not applied. She stated, that the resident kicks off the heel boots, so they did not apply them and that there have not been floor mats in a long time for the resident as the resident is bed bound. The splints get put on during the daytime and removed before bed.
On 01/23/24 at 10:10 AM, the surveyor interviewed the RN/UM, who stated, the treatments that are ordered and entered on the TAR for resident #1 are to help prevent more contractures and safety for the resident. The certified nursing assistance (CNA) and nursing staff should be applying them to the resident. The CNA should initiate the application of the durable medical equipment (DME) during care and the nurse should check that it is done prior to signing it off on the TAR.
On 11/23/24 at 10:30 AM, the surveyor in the presence of the survey team discussed the above findings with the Director of nursing (DON), regional infection preventionist nurse (RIPN) and the Licensed Nursing Home Administrator (LNHA).
On 01/22/23 at 12:40 PM, the surveyor asked the LNHA for a facility policy for durable medical equipment (DME).
On 01/24/24 at 01:15 PM, the survey team met with the LNHA, DON, RIPN for the Exit Conference. There was no additional information provided by the facility.
The surveyor reviewed the Use of Assistive Device policy, dated 1/2012 original, 11/2017, 2019, 9/2021, 9/2023 revision.
Policy: The purpose of this policy is to provide a reliable process for the proper and consistent use of assistive devices for those residents requiring equipment to maintain or improve function and /or dignity.
Policy Explanation: #5. Direct care staff will be trained on the use of the devices as needed to carry out their roles and responsibilities regarding the devices. Training will also include when to refer to other departments for changes in condition or problems with the device. #6. A nurse with responsibility for the resident will monitor for the consistent use of the device and the safety in the use of the device. Refusals of use, problems with the device will be documented in the medical records. Modifications to the plan of care will be as needed.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review it was determined that the facility failed to apply a left-hand roll (device that offers positioning of severely contracted hands) for the care and m...
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Based on observation, interview, and record review it was determined that the facility failed to apply a left-hand roll (device that offers positioning of severely contracted hands) for the care and management of the left-hand contracture (a permanent shortening of muscle, tendon, or scar tissue, leading to deformity and rigidity of joints). This practice was observed for 1 of 5 (Resident #30) residents reviewed for limited range of motion.
This deficient practice was evidenced by the following:
On 01/10/24 at 11:25 AM, the surveyor observed Resident #30 in the great room sitting in the wheelchair and participating in a group activity. The surveyor observed the resident had on an elbow splint to the left upper extremity and a podus boot (a device used for the treatment and prevention of ankle/foot contractures and internal/external rotation of the lower extremity) to the left lower extremity. The left hand was observed to be in a closed fisted position and the thumb was tucked under the four (4) fingers.
The surveyor reviewed the electronic health record (EHR) of Resident #30 which revealed the following:
According to the admission Record, (an admission summary) the resident was admitted with diagnoses that included but were not limited to: hemiplegia (paralysis of partial or total body function on one side of the body) and hemiparesis (one sided weakness)following a cerebral infarction (occurs as a result of disrupted blood flow to the brain) affecting the left non-dominant side; contracture of the left ankle; contracture of the left wrist; and contracture of the left hand.
The Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, was reviewed and revealed the following: The resident had a Brief Interview Mental Status (BIMS), (a tool used to identify the resident's cognitive condition) score of 8 out of 15, which indicated the resident was moderately cognitively impaired. The assessment also revealed that the resident is usually understood and usually understands others. Further review of the MDS revealed the resident required assistance with activities of daily living (ADL'S), supervision with eating, substantial/maximum assistance with oral/personal hygiene, upper/lower body dressing, bed mobility and transferring. In section GG0115(functional limitation in range of motion) Resident #30 was coded as impairment on one side (upper extremity-shoulder, elbow, wrist, hand).
Review of the physician orders revealed physician orders as follows:
-Splinting: L(left) elbow extension splint to be worn 6-8 hours(hrs.) for contracture management, perform skin checks after doffing (removal); L(left) hand roll splint recommended to maintain hand position for 6-8 hours(hrs.). He/she will use it as tolerated. Every day and evening shift for contracture management related to hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. Donn (put on) after AM care and doff (take off) before pm care. dated 09/29/22,
A review of the January 2024 eTAR revealed the licensed nurse signed that Resident #30 had on both upper extremity's splints (elbow splint and left hand roll) for day during surveyor observations on 1/10/24, 1/11/24 and 1/12/24.
A review of the January 2024 progress notes revealed no documentation indicating the reason that the devices (carrot/hand roll to left hand) were not applied as ordered.
A review of care plan (CP) revealed a Focus:[name redacted] demonstrated skin on skin contracture L hand; Goal [name redacted] will decrease skin on skin contracture and Interventions: Use of left-hand roll splint recommended to maintain hand position for 6-8 hrs. [name redacted] will use it as tolerated.
Further review of the CP revealed a Focus read, [name redacted] has ADL Self Care Performance deficit related to hemiplegia; Goal: [name redacted] will maintain current level of function in bed mobility, transfers, eating, dressing, toilet use and personal hygiene through the review date; Interventions: . left hand roll splint recommended to maintain hand position for 6-8 hrs. [name redacted] will use it as tolerated.
On 1/11/24 at 09:54AM, the surveyor observed Resident #30 lying in bed. The surveyor interviewed Resident #30 in reference to the care of the left-hand contracture. The resident stated, I have something for it, and pointed to the wheelchair. The surveyor observed an elbow splint and podus boot on the wheelchair. The surveyor did not observe a carrot splint/hand roll.
On 01/11/24 at 11:40 AM, the surveyor observed Resident #30 in the great room sitting upright in the wheelchair and playing bingo. The surveyor observed that the resident had on an elbow splint to the left upper extremity and a podus boot to the left lower extremity. The surveyor did not observe a hand roll to the left hand.
0n 01/11/24 at 12:16 PM, the surveyor interviewed the Certified Nurse Aide (CNA)in reference to the plan of care for the left upper extremity contracture for Resident #30. The CNA explained that she provided care for the resident and that the resident had an elbow splint which was applied to the left upper extremity. The CNA also stated that therapy gave the resident gauze for the left-hand contracture. The CNA was asked by the surveyor to open the resident's left hand. The surveyor did not observe gauze in the resident's hand.
On 01/11/24 at 12:22 PM, the surveyor interviewed the Registered Nurse (RN) in reference to the plan of care for the left upper extremity contracture. The RN explained that the CNA's do range of motion to the upper and lower extremities during morning care and that the resident had a splint to the left arm and a podus boot to the left lower extremity. The RN stated that the resident did not have any devices for the left-hand contracture.
On 01/12/24 at 10:28 AM, the surveyor observed Resident #30 in the great room doing a puzzle. He/she had on an elbow splint to the left upper extremity and a podus boot to the left lower extremity. The surveyor asked the resident if a splint was provided for her left hand. The resident stated, no they just put this on and pointed to the elbow splint.
On 01/12/24 at 10:40 AM, the RN reviewed the physician order for Splinting: L(left) elbow extension splint to be worn 6-8 hours(hrs.) for contracture management, perform skin checks after doffing (removal); L(left) hand roll splint recommended to maintain hand position for 6-8 hours(hrs.). He/she will use it as tolerated. Every day and evening shift for contracture management related to hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. Donn (put on) after AM care and doff (take off) before pm care. dated 09/29/22, on the eTAR, in the presence of the surveyor. The RN was made aware by the surveyor that the resident only had on the elbow splint during observations. The RN then acknowledged that when signing off the physician order on the eTAR for the splints to the upper extremity, that the resident should be wearing the left elbow splint and the hand roll to the left hand. She acknowledged at that time the resident did not have a hand roll to the left hand.
On 01/12/24 at 11:06 AM, the surveyor interviewed the Registered Nurse/Unit Manager (RN/UM) in reference to the protocol for splints, documentation of refusal, and who is responsible for applying the splints in accordance with the physician order. The RN/UM explained that the use of splints was a physician order. She further explained that the therapist enters the order into the medical record then the nurses verify the order with the Physician. The RN/UM then stated, the nurses are responsible for applying the splints because they sign off the order. The RN/UM explained that if a resident refused to wear or does not tolerate the splints it should be documented in the resident's chart. She stated, the physician would be notified of the refusal or inability to tolerate the splints and PT would be made aware to give a different splint.
At that time, the RN/UM reviewed the eTARs, in the presence of the surveyor, and acknowledged that the nurse was signing off that the resident had on both splints (left elbow splint and hand roll). The RN/UM was made aware by the surveyor that the resident only had on the elbow splint during the above observations. She then stated, if the resident is not wearing both splints it should be documented in the progress note the reason the resident does not have it (both splints) on.
On 01/22/24 at 11:19 AM, the surveyor interviewed the Director of Nursing (DON)regarding the concern for the care and management of the left-hand contracture for Resident #30. The DON stated the purpose of splints were to prevent further contracture and injuries. The DON also stated, if there is an order for splints, it is the nurse's responsibility to apply the splints because it is the nurse who signs off the order.
The DON reviewed the order dated 9/29/22 on the eTAR and stated, there are two orders in one and it should be separated. She stated according to the order they are signing that the resident has on both splints (left elbow and left hand roll).
A review of the facility's policy, PHYSICIAN ORDERS, originally dated 01/2012 and revised on 10/2019;11/2021 and 09/2023 under policy Physician orders may be received by telephone, by a licensed nurse or other licensed or registered health care specialist in their own area of specialty.
In the section titled Policy Explanation and Compliance Guidelines, under explanation number 2 letter C states use clarification questions to avoid misunderstandings.
A review of the facility's policy, Use of Assistive Devices, originally dated 1/2012 and revised on 11/2017; 9/2021; and 9/2022 under policy statement read, the purpose of this policy is to provide a reliable process for the proper and consistent use of assistive devices for those residents requiring equipment to maintain or improve function and/or dignity.
In the section titled Policy Explanation and compliance guidelines states the following: (a) the use of assistive devices will be based on the resident's comprehensive assessment, in accordance with the residents' plan of care, (b)the facility will provide assistive devices for residents who need them. Nursing, dietary, social services and therapy departments will work together to ensure availability of devices, such as for ordering and/or replacement, (c)a nurse with responsibility for the resident will monitor for the consistent use of the device and safety in the use of the device. Refusal of use or problems with the device will be documented in the medical record. Modifications to the plan of care will be made as needed.
N.J.A.C 8:39-27.1 (a)
N.J.A.C 8:39-27.2 (m)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) According to the admission Record, Resident #85 was re-admitted to the facility in October of 2023, with diagnoses that incl...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) According to the admission Record, Resident #85 was re-admitted to the facility in October of 2023, with diagnoses that included but were not limited to: acute respiratory failure with hypoxia (a condition where you don't have enough oxygen in the tissues in your body), pneumonia (an inflammatory condition of the lung primarily affecting the small air sacs known as alveoli), chronic embolism and thrombosis of deep veins of right upper extremity (the formation of a blood clot in a deep vein), Unspecified Atrial Fibrillation (an abnormal heart rhythm characterized by rapid and irregular beating of the atrial chambers of the heart), and gastrostomy (the creation of an artificial external opening into the stomach for nutritional support or gastric decompression).
A review of the Significant change Minimum Data Set (MDS), as assessment tool dated 10/30/23, revealed a Brief Interview for Mental Status of 12 indicating moderate cognitive impairment. Further review of the MDS revealed that the resident required substantial/maximum assistance with activities of daily living (ADLs)., had an Active Diagnoses of Tracheostomy (a procedure to help air and oxygen reach the lungs by creating an opening into the trachea [windpipe] from outside the neck) with supplemental oxygen, Unspecified Atrial Fibrillation (an abnormal heart rhythm characterized by rapid and irregular beating of the atrial chambers of the heart) and Gastronomy tube with tube feedings.
A review of the physician order summary report for [DATE] revealed a physician's order for Suction orally and via trach as needed; Suction orally and via trach every shift for to remove secretions; Continuous aerosol with oxygen at 4.5 liters via # 4 shiley trach every shift; Change trachea dressing with 4X4 split gauze daily and PRN every day shift for care; Change trach collar set up every night shift every Wed; Trachea care - every shift for care; Change inner cannula # 4 shiely trach daily every day shift for care, O2 titration to maintain SPO2 > 90% every shift.
A review of the facility provided CP initiated 11/8/23, revealed a Focus for Resident # 85: physical therapy, Discharge Plan, Code status, Decreased functional mobility, potential for pressure ulcer, cognitive-linguistic deficits, at risk for falls r/t (related to) deconditioning and psychoactive drug use, pain, Oropharyngeal dysphagia, behavior problem of pulling out GT (gastrostomy tube) in hospital, nutritional problem r/t NPO Date initiated: 11/8/23. Further review of the CP did not reveal a Focus for tracheostomy and or oxygen and suctioning.
On 01/17/24 at 1:30 PM, during an interview with the surveyor, the Licensed Practical Nurse (LPN) / Charge Nurse (CN) stated that the purpose of the CP is like telling you about the resident and gave an example if the resident has a wound, at fall risk, trach or is on tube feeds, then you include all these diagnoses in the care plan. The LPN stated the CP are initiated on admission and also with any significant changes. The LPN further stated, DON (Director of Nursing) should be doing the care plans now since manager left.
On 01/17/24 at 1:38 PM, during an interview with the surveyor, the Director of Nursing (DON) stated that the purpose of the CP was to provide the appropriate care to the patients. The DON further stated, CP are done on admission and then with changes in condition, example anything new with patients like UTI (urinary tract infection) or if the residents start antibiotics. The DON informed the surveyor that usually she put the CP because nurses don't know how to do it. The surveyor asked the DON to review the facility provided CP, for resident # 85, for tracheostomy. The DON viewed the CP in front of the surveyor and acknowledged it's missing the CP for tracheostomy and trach care. The DON further stated, Yes, CP should've been initiated for tracheostomy, and I should've picked up that he/she came with tracheostomy. It's my fault.
A review of the facility's policy Comprehensive Care Plans with a last review date of 9/2023, revealed:
Policy explanation and compliance guidelines:
2. The comprehensive care plan will be developed within seven (7) days after the completion of the comprehensive MDS assessment. All Care Assessment Areas (CAAs) triggered by the MDS will be considered in developing the plan of care. Other factors identified by the interdisciplinary team, or in accordance with the resident's preferences, will also be addressed in the plan of care. The facility's rationale for deciding whether to proceed with care planning will be evidenced in the clinical record.
3. The comprehensive care plan will describe, at a minimum, the following:
a. The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.
4. The comprehensive care plan will be prepared by an interdisciplinary team, that includes, but is not limited to:
b. A registered nurse with responsibility for the resident.
f. Other appropriate staff or professionals or disciplines as determined by the resident's needs or as requested by the resident. Examples include, but are not limited to:
i. The RAI Coordinator.
iii. Social Services Director/ Social Worker.
iv. Licensed therapists.
8. Qualified staff responsible for carrying out interventions specified in the care plan will be notified of their roles and responsibilities for carrying out the interventions, initially and when changes are made.
NJAC 8:39-27.1(a)
Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to maintain the necessary respiratory care and services of residents in accordance with standard of practice for two (2) of four (4) residents, (Resident #42 and #85) reviewed for respiratory care.
This deficient practice was evidenced by the following:
According to the National Library of Medicine, Oxygen-induced hypercapnia: physiological mechanism and clinical implications
Abstract Oxygen is probably the most commonly prescribed drug in the emergency setting and is a life-saving modality as well. However, like any other drug, oxygen therapy may also lead to various adverse effects. Patients with chronic obstructive pulmonary disease (COPD) may develop hypercapnia during supplemental oxygen therapy, particularly if uncontrolled.
1.) On 1/10/24 at 11:05 AM, the surveyor observed Resident #42 in bed with the Oxygen (O2) concentrator (a medical device used for delivering oxygen) was set to 4 liters per minute (LPM). The resident was awake and conversant.
On 1/11/24 at 12:08 AM, the surveyor observed the resident lying in bed awake, alert and informed the surveyor that he/she enjoyed the small bottle of water that his/her daughter provided. The O2 concentrator was on and set to 2.5 LPM.
On 1/18/24 at 9:55 AM, the surveyor observed the O2 saturation at 2.5 LPM.
The surveyor reviewed the medical record for Resident #42.
According to the admission Record (AR; or face sheet, an admission summary), the resident was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease (COPD; restrictive breathing affecting lung capacity), chronic respiratory failure, unspecified whether with hypoxia (low levels of O2 in body tissues, causing confusion, bluish skin, and changes in breathing and heart rate) or hypercapnia (too much carbon dioxide (CO2) in your blood) and heart failure (CHF; a heart condition that causes fluid buildup in the feet, arms, lungs, and other organs).
The quarterly Minimum Data Set (qMDS), an assessment tool used to facilitate the management of care, dated 12/18/23, reflected a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated that the resident was cognitively intact.
A review of the active Physician's Orders included an order for O2 inhalation at 3 LPM via nasal cannula with a start date of 7/4/23.
A review of the ongoing Care Plan (CP) reflected a focus that included, the resident's required O2 therapy related to CHF (heart failure) and COPD which was initiated on 6/23/22.
Further review of the CP included an intervention dated 6/23/22, that the resident required an O2 setting at 3 LPM.
A review of the electronic Treatment Administration (eTAR) reflected an order for O2 inhalation to 3 LPM via nasal cannula every shift for shortness of breath. Maintain oxygen saturation (SpO2) at or greater than 92 % with O2 inhalation. The eTAR reflected the nurses were signing the eTAR at every shift and documented the resident's SpO2 (saturation peripheral oxygen; measurement of blood oxygen) .
On 1/18/23 at 9:56 AM, the surveyor and the Registered Nurse/ Unit Manager (RN/UM) entered Resident #42's room to observe the resident's O2 concentrator, greeted the resident and walked out of the resident's room.
At that time, the RN/UM confirmed with the surveyor that the O2 concentrator was set to 2.5 LPM. The RN/UM stated that the order [for O2 at 3 LPM] should have been followed, was last checked during the 11 to 7AM shift, should have been checked at every shift, and that she should have checked at the beginning of her shift that day. The RN/UM stated the order for the O2 should have been followed as standard of practice.
At that time, the RN/UM stated she would check the O2 saturation of the resident, call the physician, educate the staff, and inform her Director of Nursing (DON), inform the resident and the family.
At 10:13 AM, the surveyor observed the RN/UM use the Pulse Oximeter to measure the resident's O2 level which reflected an oxygen saturation of 100 %.
On 1/18/23 at 10:58 AM, in the presence of the survey team, the DON, the Registered Nurse/Regional RN/R), the Licensed Nursing Home Administrator (LNHA) and the Infection Preventionist/ Regional (IP/R), the surveyor discussed the concern regarding the failure to follow the physician's order for the O2 and to maintain the respiratory services for the resident.
On 1/22/23 at 10:09 AM, in the presence of the survey team, the RN/R, the LNHA, and the IP/R, the DON stated an audit was conducted for residents who had O2 orders, all were correct, and education was given to the staff. The DON informed the surveyors that the machine was replaced since it was not able to hold the saturation level consistently, it fluctuated. The DON acknowledged that the saturation level for the resident should have been checked, to ensure detection of the incorrect level. The DON stated the reporting between the nurses will be reviewed by the facility.
A review of the provided facility policy Oxygen Administration, dated/revised 9/23 included the following:
Policy: Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the resident's goals and preferences.
Policy Explanation and Compliance Guideline:
1. Oxygen is administered under orders of a physician .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0730
(Tag F0730)
Could have caused harm · This affected 1 resident
Based on interview and review of pertinent facility documents, it was determined that the facility failed to conduct yearly performance reviews of Certified Nursing Aides (CNA) in order to provide spe...
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Based on interview and review of pertinent facility documents, it was determined that the facility failed to conduct yearly performance reviews of Certified Nursing Aides (CNA) in order to provide specific education based on the outcomes of the reviews. This deficient practice was identified for 5 of 5 CNAs whose personnel records were reviewed, and was evidenced by the following:
On 1/23/24 at 11:22 AM PM, the surveyor requested from the Infection Preventionist/Regional (IP/R) to provide the most recent performance evaluation for five randomly selected Certified Nursing Aides (CNA #1; #2; #3; #4; and #5).
On 1/24/24 at 9:31 AM, in the presence of the survey team, the IP/R confirmed that there were no performance evaluations for the two (2) of the five (5) CNAs who had completed more than a year of service.
CNA#1 with a date of hire on 11/9/22, had no performance evaluation.
CNA #4 with a date of hire on 11/17/22, had no performance evaluations.
On 1/24/24 at 11:23 AM, in the presence of the survey team, the Registered Nurse/Regional, the Director of Nursing, and the Licensed Nursing Home Administrator, the IP/R stated moving forward they will conduct audits on whom did not have a performance evaluation and do a QAPI (Quality Assurance and Performance Improvement, a data driven and proactive approach to quality improvement) for performance evaluations.
A review of the provided facility policy, Nurse Aide Training Program dated/revised on 10/22, included Policy Explanation and Compliance Guideline, section 5. Reflected, Additional training will be provided to each nurse aid based on any areas of weakness as determined in the nurses aide's performance reviews.
N.J.A.C. 8:39-43.17(b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Information
(Tag F0732)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that the 24-hour staffing report that was posted was up to date for th...
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Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that the 24-hour staffing report that was posted was up to date for three (3) of nine (9) days.
This deficient practice was evidenced by the following:
On 01/22/24 at 7:18 AM, the surveyor in the presence of the Registered Nurse Supervisor (RNS) confirmed that the Nursing Home Resident Care Staffing Report (NHRCSR) that was posted in the reception area was dated 01/19/24 and not for 01/22/24.
On that same date and time, the surveyor asked the RNS why the NHRCSR posted was from Friday (01/19/24) and there were no posted staffing report for Saturday (01/20/24), Sunday (01/21/24), and Monday (01/22/24). The RNS stated that because there were no admission people during weekends that was why the NHRCSR was not updated. She further stated that she was not responsible for posting the NHRCSR and she did not know about NHRCSR posting.
The posted NHRCSR revealed the following information:
01/19/24-Day Shift
Shift Hours: 7 AM-3 PM
Census 103
Staff to Resident Ratio: 1 RN:20.6 Residents, 1 LPN:34.3 Residents, 1 CNA:10.3 Residents
01/19/24-Evening Shift
Shift Hours: 3 PM-11 PM
Census 103
Staff to Resident Ratio: 1 RN:51.5 Residents, 1 LPN:25.8 Residents, 1 CNA:10.3 Residents
01/19/24-Night Shift
Shift Hours: 11 PM-7 AM
Census 103
Staff to Resident Ratio: 1 RN:25.8 Residents, 1 CNA:17.2 Residents
On 01/22/24 at 10:08 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and Regional Nurse, and the surveyor notified the facility management of the above findings.
On that same date and time, the LNHA stated that it was the responsibility of the Staffing Coordinator (SC) to provide the updated NHRCSR every day including the weekends and holidays. The LNHA further stated that the SC can send it via email to nursing supervisors including the RNS, and that should be updated daily even on weekends and holidays.
At that time, the surveyor asked the facility management if the nursing supervisor should be aware of what should have been done and why the RNS not aware of it. The facility management did not respond. The surveyor then asked for the policy regarding the posting of the NHRCSR, and the Regional Nurse stated that she would provide the policy.
A review of the Facility Required Postings Policy that was provided by the DON, included that the facility will post required postings in an area that is accessible to all staff and residents. Policy explanation and compliance guidelines: 1. facility postings include the following but are not limited to staffing information and other state-specific postings.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, Regional Nurse, RIPN, and Regional Food Service Director for an Exit Conference. There was no additional information provided by the facility management.
N.J.A.C. 8:39-41.2 (a)(b)(c)(d)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review and review of pertinent facility documentation, it was determined that the facility failed to monitor target behaviors for the use of a psychotropic medi...
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Based on observation, interview, record review and review of pertinent facility documentation, it was determined that the facility failed to monitor target behaviors for the use of a psychotropic medication, Seroquel (used to treat certain mental/mood disorders such as schizophrenia, bipolar disorder, sudden episodes of mania or depression associated with bipolar disorder). This was identified for one of five residents, (Resident #87) reviewed for unnecessary medications.
This deficient practice was identified by the following:
On 01/10/24 at 11:30 AM, during the initial tour, Resident #87 was observed in bed, with eyes closed, and music on the television.
The surveyor reviewed the electronic medical record (eMR) for resident #87.
According to the admission Record, (an admission summary) Resident #87's was admitted to the facility with diagnoses that included but were not limited to: Dependence on Renal dialysis, Alzheimer's Disease and Unspecified Psychosis (a severe mental condition in which thoughts and emotions are so affected that contact is lost with external reality) not due to a substance or known physiological condition.
A review of the Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, idicated that the resident's had a Brief Interview for Mental Status (BIMS) of 15 out of 15, which indicated that the resident was cognitively intact. Further review of the MDS, revealed that the resident was receiving antianxiety, antidepressant, and antipsychotic medications.
A review of the Order Summary Report (OSR) revealed physician orders (PO) as follows:
-SEROquel Oral Tablet 25 MG (Quetiapine Fumarate) Give 1 tablet by mouth two times a day for Psychosis order dated 12/29/2023 at 17:00, discontinued 1/15/2024.
-SEROquel Oral Tablet 50 MG (Quetiapine Fumarate) Give 1 tablet by mouth two times a day for psychosis with a start date of 1/16/2024 at 09:00.
Further review of the OSR, from 12/29/2023 to 1/28/2024, did not reveal an order to monitor behaviors for a resident who was on Seroquel.
A review of the Care Plan (CP) initiated: 10/03/2023, revealed a Focus: Resident uses psychotropic medications (Seroquel) r/t Psychosis, . Behavior Management.
A review of December 2023 Medications Administration Records (MARs) and Treatment Administration Records (TARs) revealed the following:
-Seroquel was signed as administered as ordered.
-Resident is on SEROquel. DX: Psychosis every shift for Monitor Behaviors AND every shift Monitor for side effects: fall, orthostatic hypotension, tremors, pill rolling, drooling, rigidity, mask-like expression, lethargy, asthenia, dystonia, shuffling gait, dry mouth and constipation *Document in progress notes and Notify MD* AND every shift every 1 month(s) starting on the 4th for 1 day(s) Monthly Psychotropic Summary to evaluate effectiveness of antipsychotic medication. *Document summary in Progress Notes*-D/C Date- 12/26/23 at 1531.
A review of January 2024 MARs and TARs revealed that the Seroquel was signed as administered as ordered. Further review did not reveal targeted behaviors and monitoring for a resident receiving Seroquel.
On 01/17/24 at 11:46 AM, the surveyor interviewed the Registered Nurse/Unit Manager (RN/UM), who stated that the purpose of behavior monitoring was to know what was normal, to identify a change in the resident, if they become more or less agitated. Also, to know if the medication was helping or not.
On 01/18/24 at 12:54 PM, during a follow up interview with the surveyor, the RN/UM stated that the resident did have behavior monitoring for receiving Seroquel. She then reviewed the eMR in the presence of the surveyor. She reviewed the December 2023 and January 2024 MARs and TARs and confirmed that when the resident was readmitted to the facility, behavior monitoring for the resident receiving Seroquel was not done.
On 01/22/24 at 11:16 AM, the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and the Licensed Nursing Home Administrator, in the presence of the survey team, were made aware of the above concern.
A review of the facility's policy, Use of Psychotropic Drugs with a review date of 9/2023 revealed Policy: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical records, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medications. Policy Explanation and Compliance Guidelines: 1. A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. Psychotropic drugs include but are not limited to the following categories: antipsychotics, antidepressants, anti-anxiety, and hypnotics. 4 II. Non-pharmacological interventions that have been attempted, and the target symptoms for monitoring shall be included in the documentation. 10. The resident's response to the medication(s), including progress towards goals and presence /absence of adverse consequences, shall be documented in the resident's medical record.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensur...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure the safe and appetizing temperatures of hot foods served to the residents. This deficient practice was identified for two (2) of three (3) residents interviewed during the Resident Council meeting and confirmed during the lunchtime meal service on 1/18/24 for 1 of 3 nursing units tested for food temperatures by two surveyors and was evidenced by the following:
On 1/11/24 at 11:02 AM, the surveyor met with three residents for council meeting. Two out of three residents who resided on the [NAME] unit stated that hot food temperatures were unacceptable.
On 1/18/24 at 11:48 AM, the surveyor calibrated a state issued digital thermometer via the ice bath method to 32 degrees Fahrenheit (F) in the presence of the survey team.
At 11:57 AM, the first food truck arrived at the [NAME] unit. A regular diet consistency tray was identified by the surveyor and Licensed Practical Nurse (LPN). This tray was removed from the food truck and placed at the nurse's station in the presence of two surveyors. The LPN replaced the resident's tray from the kitchen.
At 12:01 PM, the nursing staff began delivering the resident's food trays.
At 12:13 PM, the last tray was delivered to the residents' and the surveyor tested the food temperatures with the reserved tray in the presence of the LPN. The temperatures were as follows:
Italian sausage: 104 degrees F
Pasta Parmigiana: 98.5 degrees F
Spinach: 109.5 degrees F
At 12:25 PM, the surveyor interviewed the Food Service Director (FSD) in the presence of a second surveyor. She stated that their kitchen equipment to maintain meal temperatures were working adequately. The surveyor reviewed the Service Line Checklist food temperatures for lunch which reflected that at the time of service the Italian sausage was 188 degrees F, the pasta was 186 degrees F, and the spinach was 193 degrees F. The FSD stated that she had not conducted test trays and could not speak to whether the previous FSD had. At that same time, the District Manager (DM) was present and stated that the purpose of a test tray was to be able to identify the cause of cold food. He could also not speak to whether the previous FSD conducted test trays and acknowledged that there were no logs to verify that the staff calibrated their thermometers. He further stated that test trays should be conducted to ensure resident satisfaction.
At 1:40 PM, the surveyor interviewed the DM in the presence of the survey team and FSD. The DM stated that he was unable to provide evidence that test trays conducted by the previous FSD. In addition, he stated that if hot food temperatures were tested on the unit via the test tray method and were recorded at 120 degrees F, that would not be palatable. The FSD acknowledged that the facility did not have a plate warmer.
On 1/24/24 at 11:35 AM, the survey team met with the Licensed Nursing Home Administrator (LNHA), the Director or Nursing (DON), the Regional nurse and the Regional Infection Preventionist. They were unable to provide additional information.
At 12:03 PM, the DM requested to meet with the survey team in the presence of the Regional nurse. He was unable to provide additional information.
Review of the facility policy Food: Quality and Palatability dated 9/2017, included Food will be palatable, attractive and served at a safe and appetizing temperature.
Review of a blank facility provided Thermometer Calibration Log dated 1/2021, included thermometers should be checked for accuracy at least once a week.
Review of the blank facility provided document Resident Tray Assessment Report dated 10/02, included a blank Test Tray Audit form which included temperature parameters for hot foods to be above 120 degrees F.
NJAC 8:39-17.2(g), 17.4(e)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected 1 resident
Based on interview and review of pertinent facility documentation, the facility failed to have: a) the Licensed Nursing Home Administrator (LNHA) present for one (1) of three (3) Quality Assurance and...
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Based on interview and review of pertinent facility documentation, the facility failed to have: a) the Licensed Nursing Home Administrator (LNHA) present for one (1) of three (3) Quality Assurance and Performance Improvement (QAPI) meetings and b) the Medical Director (MD) present for one (1) of three (3) quarterly QAPI meetings.
The deficient practice was evidenced by the following:
On 01/11/24 at 01:06 PM, the surveyor reviewed the provided last three quarters sign-in sheets for QAPI meetings that were provided by the LNHA. The QAPI committee was attended and included the required minimum members except the following who did not attend and were required to attend:
01/27/23=The MD was not in the meeting.
4/26/23=The LNHA was not in the meeting.
On 01/18/24 at 10:57 AM, the survey team met with the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and the LNHA. The surveyor notified the facility management of the above findings.
On that same date and time, the LNHA provided a copy of the Medical Director Timeline for 2023 and showed that the prior MD was MD#1 who ended up service in 2022 and MD#2 started on 02/15/23. The surveyor asked when in 2022 MD#1 ended service as Medical Director and the LNHA stated it was on 9/20/22. The LNHA confirmed that there was no MD from 9/21/22 through 02/14/23.
At this time, the facility management acknowledged that the reason why there was no MD attended the 01/27/23 quarterly QAPI meeting was because there was no MD at that time.
A review of the provided facility's Assessment and Improvement Plan that was provided by the LNHA with the developed date of 8/09/23 and approved on 8/16/23 included that the QAPIC (QAPI Committee) functions under the authority of the Administrator and is composed of the following individuals:
Administrator
Medical Director or designee
Director of Nursing or designee
Infection Preventionist or designee
Department Head (Social Services, Dietary, Recreation, Business Office, Environmental, Maintenance, Human Resources, Rehabilitation, Staffing, and or Central Supply depending on the nature of the issue).
Other representatives such as pharmacy, consultant pharmacist, home health, lab, x-ray, physicians, and or divisional support leaders as appropriate or defined by state regulation to provide further insight and resource management.
The QAPIC will review and analyze trends and identify potential improvement opportunities for the following, based on the analysis and action plan process completed prior to QAPIC:
Lab/Pharmacy/Medical Director performance data (quarterly)
Systems/reports for contracted services at a minimum but not limited to just quarterly.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and the Regional Food Service Director, and there was no additional information provided by the facility management.
NJAC 8:39-33.1 (b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0882
(Tag F0882)
Could have caused harm · This affected 1 resident
Based on the interview and review of pertinent facility documents, it was determined that the facility failed to ensure that the designated Infection Preventionist (IP) dedicated solely to the infecti...
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Based on the interview and review of pertinent facility documents, it was determined that the facility failed to ensure that the designated Infection Preventionist (IP) dedicated solely to the infection prevention and control program (IPCP), and physically worked onsite in the facility for one (1) of two (2) staff.
According to the NJ Executive Directive 21-012 (revised 12/22/22) included The facility's designated individual(s) with training in infection prevention and control shall assess the facility's IPCP by establishing or revising the infection control plan, annual infection prevention and control program risk assessment, and conducting internal quality improvement audits.
According to the CMS QSO-22-19-NH Memo dated 6/29/22 and Fact Sheet, Updated Guidance for Nursing Home Resident Health and Safety dated 6/29/22, effective date on October 24, 2022 Overview of New and Updated Guidance, Summary of Significant Changes, included that in Infection Control, requires the facilities to have a part-time IP. While the requirement is to have at least a part-time IP, the IP must meet the needs of the facility. The IP must physically work onsite and cannot be an off-site consultant or work at a separate location. IP's role is critical to mitigating infectious diseases through an effective infection prevention and control program. IP specialized training is required and available.
On 01/10/24 at 10:15 AM During the entrance conference, the Licensed Nursing Home Administrator (LNHA) informed the Team Coordinator (TC) that when I didn't have a Director of Nursing (DON) here, he/she was our DON, and he/she does Infection Preventionist (IP) for the company. The LNHA further stated, since July 2023, Regional Infection Preventionist Nurse (RIPN) was the IP and the DON until October 16 when the new DON started. The TC requested the LNHA for DON and IP timeline since last recertification survey.
During the review of provided Cornell [name redacted] DON/IP Timeline, the timeline revealed that the DON resigned on 7/7/23 and the IP resigned on 8/9/23. From 8/10/23 - 10/15/23, the RIPN was working as a DON and IP for the facility. The surveyor notified the facility management of the above concerns regarding the designated IP or DON role that the requirement was not met from July 2023 through October 2023 that the RIPN and LNHA had confirmed.
On 01/18/24 at 10:57 AM, the survey team met with the LNHA, DON, RIPN, and Regional Nurse (RN). During an interview, RIPN and LNHA stated that there is no designated IP. In addition, the RIPN admitted that there's a concern with IP position.
On 01/22/23 at 10:09 AM, the survey team met with the LNHA, DON, RIPN and RN.
A review of the facility's Infection Preventionist Policy with an original date of 9/2023 that was provided by the LNHA included the facility will designate a qualified individual as Infection Preventionist (IP) whose primary role is to coordinate and be actively accountable for the facility's infection prevention and control program to include the antibiotic stewardship program. The IP must be employed at least part-time and the amount of time should be determined by the facility assessment, to determine the resources it needs for its IPCP. The facility, based upon the facility assessment, will determine if the individual functioning as the IP should be dedicated solely to the IPCP. The IP must have the time necessary to properly assess, develop, implement, monitor, and manage the IPCP for the facility, address training requirements, and participate in required committees such as QAA. The IP will physically work onsite in the facility.
NJAC 8:39-19.1(b)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0947
(Tag F0947)
Could have caused harm · This affected 1 resident
Based on interview and review of other facility documentation, it was determined that the facility failed to ensure 2 of 5 Certified Nursing Assistants (CNA #1 and CNA #4) received 12 hours of educati...
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Based on interview and review of other facility documentation, it was determined that the facility failed to ensure 2 of 5 Certified Nursing Assistants (CNA #1 and CNA #4) received 12 hours of education annually. This deficient practice was evidenced by the following:
The surveyor requested five (5) random CNA education files for the year 2023.
A review of a facility form titled Individual Mandatory In-services revealed the following:
CNA #1 with a date of hire on 11/9/22, had 8.5 education hours from the date of hire, to the anniversary date.
CNA #4 with a date of hire on 11/17/22, had no education hours on file.
On 1/23/24 at 12:04 PM, in the presence of the survey team, the Director of Nursing (DON), and the Licensed Nursing Home Administrator (LNHA), the Infection Preventionist/Regional (IP/R) confirmed that CNA #4 and CNA #5 did not have their 12 hours of in-services training for 2023.
On 1/24/24 at 11:23 AM, in the presence of the survey team, the Registered Nurse/Regional, IP/R and the DON, the LNHA stated we will be following-up to ensure the 12-hour mandatory in-services are completed.
At that time, the IP/R stated a QAPI (Quality Assurance and Performance Improvement, a data driven and proactive approach to quality improvement) was initiated, after surveyor inquiry to evaluate everyone's (CNA's) 12-hour mandatory education.
A review of the provided facility policy, Nurse Aide Training Program dated/revised on 10/22, included Policy Explanation and Compliance Guideline, section 2. Each nurse aid shall be provided at least 12 hours of in-service training annually based on his or her employment date, not calendar year.
N.J.A.C. 8:39-43.17(b)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected multiple residents
Based on interview and review of pertinent documentation provided by the facility it was determined that the facility failed to implement the facility's abuse policy to ensure a) licensed staff creden...
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Based on interview and review of pertinent documentation provided by the facility it was determined that the facility failed to implement the facility's abuse policy to ensure a) licensed staff credentials were verified upon hire (Staff #7 and #8) and b) reference checks were completed (Staff #2, #3, #4, #8 and #9). This deficient practice was identified for seven (7) of nine (9) newly hired staff reviewed, and was evidenced by the following:
1.) The surveyors randomly selected nine new employee files for license verification which revealed the following:
Staff #7, a Registered Nurse (RN), was transferred to the facility on 7/30/23, had a New Jersey Division Consumer Affairs (NJCA) license verification printout for license verification (used to verify the status of a RN's license status) which was dated 12/22/23, after the employee's transfer date of 7/30/23.
Staff #8, a Licensed Nursing Home Administrator (LNHA), with a date of hire of 7/11/23, did not have a license verification print out. There was no documented evidence that Staff #8's license was verified.
2.) Further review of the employee file for reference check reflected the following :
Staff #2, a Certified Nursing Assistant (CNA), with a hire/rehire date of 11/9/22, did not have a reference check on file.
Staff #3, a CNA, with a hire/rehire date of 3/7/23, had one (1) of two (2) reference check on file and the other form was not completed.
Staff #4, a CNA, with a hire/rehire date of 8/23/23, did not have a reference check on file.
Staff #8 a LNHA, with a hire/rehire date of 7/31/23, did not have a reference check on file.
Staff #9, a Director of Nursing, with a hire/rehire date of 10/16/23, had one (1) of two (2) reference check on file and the other form was not completed.
On 1/18/24 at 1:12 PM, during an interview with the surveyors, the Human Resources/Regional (HR/R) informed that she did not have a check list for newly hired employees; There was an orientation check list.
At that time, the HR/R stated I haven't been doing it because it is repetitive. The facility would prefer me to use the orientation check list.
At that time, the HR/R informed the surveyors that the license verification should be completed as part of the pre-hiring process.
At that time, the HR/R stated that depending on the position, the reference checks were completed by either her, the staffing coordinator or the director can also do the reference checks. The HR/R informed the surveyor that the facility process required two (2) reference checks per applicant prior to date of hire.
At that time, the HR/R confirmed that the license verification check was not completed for Staff #7 and #8 prior to date of hire.
At that time, the HR/R confirmed the following:
Staff #2, the HR/R stated Staff #2 was recommended by the previous DON but there was no reference check on file.
Staff #3 had 1 of 2 reference check.
Staff #4 did not have a completed reference check. None was on file.
Staff #8 did not have a completed reference check. None was on file.
Staff #9 had 1 or 2 reference check.
At that time, the HR/R stated the license verification, and two reference checks should have been completed prior to the hire date.
At that time, the HR/R stated she had no back-up and that she did not know what occurred when she was not in the building.
On 1/22/24 at 11:06 AM, in the presence of the survey team, the Registered Nurse/Regional (RN/R), the Infection Preventionist/Regional (IP/R), the DON and the LNHA, the surveyor discussed the concerns regarding the license verifications and reference checks prior to the date of hire.
On 1/23/23 at 12:04 PM, in the presence of the survey team, the DON and the LNHA, the IP/R stated the license checks was the responsibility of the HR/R and the reference checks were the responsibility of the department heads. The license checks and reference checks prior to the date of hire should have been completed.
A review of the provided facility policy dated/revised on 7/23, included under Policy Explanation and Compliance Guidelines, the components of the facility abuse prohibition plan Under Screening, section A. Potential employees will be screened for a history of abuse neglect exploitation or misappropriation of resident property. Subsection 1. Background, reference, and credentials' checks shall be conducted on potential employees, contracted temporary staff, students affiliated with academic institutions, volunteers, and consultants.
N.J.A.C. 8:39- 9.3(b), 43.15(a)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ#163297, NJ#164216, and NJ#169168
Based on interviews, review of medical records (MR) and other facility documentati...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ#163297, NJ#164216, and NJ#169168
Based on interviews, review of medical records (MR) and other facility documentation, it was determined that the facility failed to report an allegation of Abuse / Neglect to the New Jersey Department of Health (NJ DOH) in the required timeframe for 5 of 10 sampled residents, (Residents #35, #63, #90, #361, #362).
This deficient practice was evidenced by the following:
1.) A review of the reportable event record report (FRE; Facility Reported Event) which was called in on 4/6/23 at 10:00 AM, with an event date of 4/5/23 at 7:00 PM. The FRE was reported as an allegation of resident-to-resident abuse and was described as follows: On 4/5/23 at 2:00 PM, Resident #362 was admitted to the facility screaming /yelling and cursing at the staff asking for pain medications. The resident was made aware that the orders had to be verified with the primary Medical Doctor and that the hospital report reflected the resident received the pain medication at 11:30 AM, before admission. Resident #361 who resided in the adjacent room, went through the bathroom door, stayed by the bathroom door, then told Resident #362 to shut up and to not make any noises, and left. Resident #362 called the police and told the supervisor that he/she was threatened.
The surveyor reviewed the closed record for Resident 362.
The admission Record (AR; or face sheet; an admission summary) reflected that the resident had been admitted with diagnoses which included chronic obstructive pulmonary disease (COPD; a chronic inflammatory lung disease that causes obstructed airflow from the lungs), muscle weakness, and difficulty walking.
A review of the entry MDS dated [DATE], indicated the resident entered from an acute hospital on 4/5/23. No further assessments were completed for the Resident who was discharged on 4/9/23.
A review of the active orders for the resident for 4/5/23 included an order for Oxycodone 15 milligram (mg), 1 tablet every 4 hours as needed for moderate/severe pain.
A review of the nursing progress note (PN) for the resident included the following:
- On 4/5/23 at 3:40 PM, the nurse documented that at 2:00 PM the resident arrived via stretcher, was alert, oriented, and verbally responsive. The resident was described as anxious.
- At 3:50 PM, the nurse documented an administration of a pain medication, Oxycodone 15 milligram (mg)
- At 8:00 PM, the Registered Nurse/Supervisor (RN/SP) documented that at about 7:00 PM, the resident was heard screaming and his/her call light was on. The Nursing Supervisor and assigned nurse responded to his/her room. The resident reported that a [race and gender redacted] came into his/her room and was told to shut up. The supervisor and nurse assured the resident that he/she was safe, the call light was kept within reach and frequent resident checks were done.
- At 8:46 PM, the nurse documented an administration of a pain medication, Oxycodone 15mg.
A review of the Risk Management report initiated on 4/5/23 at 7:00 PM, indicated that the immediate action included provision of emotional support and reassurance of Resident #362's safety. The incident was an unwitnessed event.
A review of the investigation summary indicated that no physical and verbal altercation occurred between Resident #361 and #362.
Further review of the summary reflected a documentation by the Licensed Nursing Home Administrator, and the Director of Nursing that Resident #362 had a history of manipulative behavioral issues from the previous place of residence.
Attached to the investigation summary were three pages of witness statements, documented by the RN/SP and dated 4/5/23:
-The RN/SP documented on an Investigation of Incident, Employee Care Partner Statement form (II/ECPS) that at 7:00 PM, Resident #362 was heard screaming and the resident's call light was on. The RN/SP responded to the call light and was informed by the resident that a person (gender and race redacted) came into his/her room and asked him/her to shut up. The RN/SP assured the resident that he/she was safe and ensured the call bell was within reach.
-On a blank piece of paper, the RN/SP documented on 4/5/23, which included Resident 362 did not feel safe and called 911. Two police officers responded on the scene. The two police officers spoke with the resident for about 10 minutes, then proceeded to the nurses' station. The nurse was questioned if the resident was receiving pain medication. The RN/SP informed the police officers that the resident had an order for Oxycodone 15 mg every 4 hours. The physician had ordered for a pain management specialist for the resident and the staff were responding to the call light and the resident's screams. The police officers departed after speaking with the RN/SP.
-The RN/SP documented on another II/ECPS form dated 4/5/23, that Resident #361 acknowledged approaching the resident and politely asked Resident #362 to stop screaming .
The surveyor reviewed the closed record for Resident #361.
The admission Record (AR; or face sheet; an admission summary) reflected that the resident had been admitted on [DATE] with diagnoses which included chronic obstructive pulmonary disease (COPD; restrictive breathing affecting lung capacity), unspecified diastolic (congestive) heart failure (diastolic CHF; the heart does not properly relax between heart beats), chronic kidney disease (gradual loss of kidney function) and type 2 diabetes mellitus ((an impairment in the way the body regulates glucose (sugar)).
According to the admission Minimum Data Set, an assessment used to facilitate the management of care, dated 4/7/23, reflected the resident had a brief interview for mental status of 15 out of 15 which indicated the resident was cognitively intact.
The individualized Care Plan (CP) revealed a focus that included, a focus that the resident used anti-anxiety medication related to anxiety disorder initiated on 4/2/23. An additional focus was added on 4/5/23, that indicated the resident was upset and told another resident to shut up and not make any noise. The interventions initiated on 4/2/23, was to educate the resident and family regarding the risk, benefit, and the side effects and or toxic symptoms of the anti-anxiety medications. The anti-anxiety side effects documented included drowsiness lack of energy, clumsiness, slow reflexes, slurred speech, confusion, disorientation, impaired thinking and judgment, memory loss, and forgetfulness. Paradoxical side included, mania hostility, rage, aggressive or impulsive behavior and hallucinations.
Further review of the CP revealed an additional intervention initiated on 4/6/23, that reflected the resident was provided a 1:1 on 4/5/23 until transfer to another room far from Resident 362.
The admission Minimum Data Set, an assessment used to facilitate the management of care, dated 4/7/23, reflected the resident had a brief interview for mental status of 15 out of 15 which indicated the resident was cognitively intact and had not exhibited behavioral symptoms.
A review of the PN for Resident # 361 included the following:
On 4/5/23 at 7:30 PM, the RN/S documented that at about 7:00 PM, the resident in [room number redacted] reported that a resident had come into his/her room and asked him/her to shut up. The supervisor interviewed the resident, who indicated that he/she went to the resident's door and politely asked him to stop screaming/ making noise. The resident was offered another room to move into but declined.
No further documentation by a facility staff was noted on the PN on 4/5/23.
On 01/22/24 12:16 PM, the surveyor called a Certified Nursing Assistant (CNA #1) who worked on 4/5/23, during the 3 to 11 shift. CNA #1 could not recall the residents.
On 01/22/24 12:21 PM, the surveyor called CNA #2 who worked on 4/5/23, during the 3 to 11 shift. There was no answer, no voice mail option.
On 01/22/24 12:27 PM, the surveyor called CNA #3 who worked on 4/5/23 during the 3 to 11 shift. CNA #3 could not recall the residents.
On 01/22/24 01:01 PM, the surveyor called the RN/SP who wrote the witness statement. There was no answer, and the surveyor left a message.
On 1/22/24 at 1:16 PM, in the presence of the surveyor and the Infection Preventionist/Regional (IP/R), the LNHA explained the process for allegation of abuse and stated any department head was able to initiate the process for grievance or abuse.
At that time, the surveyor informed the IP/R and the LNHA of the concern regarding the failure to timely report the FRE to the NJDOH.
At that time, in the presence of the surveyor, and the IP/R, the LNHA stated that she was not the LNHA at that time of the FRE, and that the FRE should have been reported to the NJDOH, no later than two (2) hours after the allegation was made.
On 1/23/24 at 12:04 PM, in the presence of the survey team, the DON, and the LNHA, the IP/R confirmed the 2-hour reporting time was unfortunately not followed for this FRE.
2.) A review of the ASE Complaint / Incident Investigation report revealed a receive date of 5/16/23 at 11:47 AM to the New Jersey Department of Health (NJDOH).
On 01/11/24 at 10:00 AM, the surveyor asked the Licensed Nursing home administrator (LNHA) for a copy of Resident #63 and #90, Incident/Accident and Reportable (I/A & R) reports for the last (8) eight months, and the LNHA stated that she will get back to the surveyor.
A review of reportable event record report provided by the LNHA on 01/12/24 at 11:52 AM revealed an event date of 5/14/23 and a today's date of 5/15/23. The facsimile to [PHONE NUMBER] of the events was submitted 5/16/23 at 15:12 with summary and conclusion of the abuse incident.
A review of reportable event record report provided by the LNHA on 01/11/23 revealed an event dated 5/14/23 at 08:25 AM. The investigation report revealed that during breakfast staff heard resident #90 yelling in Spanish that he/she didn't take anything while resident # 63 was found holding resident #90 by his/her pajamas. Resident # 63 was saying that is my food, stop taking my food. Both residents were separated immediately and resident # 63 was redirected to the correct room and placed on a one to one (1:1) watch until a psychiatric evaluation could be done. Both residents were assessed for bodily injury. No injuries were noted. When the psychiatrist came to consult resident #63 the 1:1 was removed and resident #63 meds were adjusted.
The surveyor reviewed the medical records of Resident #63.
Resident's admission Record, (or face sheet; admission summary) (AR), for #63 reflected that the resident was admitted to the facility with diagnoses that included but not limited to; unspecified dementia, mild, with other behavioral disturbances, Type 2 diabetes, essential primary hypertension.
The quarterly Minimum Data Set (qMDS), an assessment tool used to facilitate the management of care with assessment reference date (ARD) 8/6/23 showed that the resident's Brief Interview for Mental Status (BIMS) score was 08 of 15, showing cognitive skills for daily decision-making were moderately impaired.
A review of the residents Care Plan (CP) revealed the reflected focus a wonderer and refuses and removes his /her wonder guard, initiated on 02/6/23. Another focus of impaired cognition and impaired thought processes, initiated on 02/17/23. It further revealed a focus for behavior problem related to dementia, initiated on 02/21/23 with a new intervention initiated on 5/14/23.
A review of the physician order set (POS) revealed a new order for Depakote (Divalproex Sodium) 125 milligrams by mouth two times daily. (This medication is used to treat certain psychiatric conditions.)
The surveyor reviewed the medical records of Resident #90.
Resident's AR, for #90 reflected that the resident was admitted to the facility with diagnoses that included but not limited to, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, legal blindness, anxiety disorder.
The Comprehensive Minimum Data Set (cMDS), with an ARD of 5/18/23 showed that the resident's Brief Interview for Mental Status (BIMS) score was 5 of 15, showing cognitive skills for daily decision-making were severely impaired.
On 01/23/24 at 11:10 AM, during an interview with the Licensed Nursing Home Administrator (LNHA) the process of handling I/A & R and grievances the LNHA stated, the staff would initiate the incident form and it would be given to the Unit manager, the DON or the LNHA, abuse and neglect would fall under me. She further explained, an allegation of Abuse should be reported within (2) two hours to the NJDOH. I came here to make a difference the community is very nice.
At that time, the Surveyor inquired, why it was not reported with in the timeframe per the regulation. The LNHA stated, I am unable to answer that due to the high turnover of management in this facility. The previous director of nursing (DON), assistant director of nursing (ADON) and (LNHA) are no longer here. It should have been reported per regulation in the two (2) hour timeframe.
3.) On 01/10/24 at 10:01 AM, the surveyor observed Resident # 35 lying in their bed watching television. The resident was alert but did not want to be interviewed by the surveyor.
The surveyor reviewed the medical record for Resident #35.
A review of the admission Record (an admission summary) reflected that the resident was admitted to the facility with diagnoses which included but not limited to; hypertension (elevated blood pressure), end stage renal disease (terminal illness with a glomerular filtration rate of less than 15 ml/min), and dependence on renal dialysis (treatment for people whose kidneys are failing).
A review of the resident's most recent quarterly [NAME] Data Set (MDS) revealed that the resident had a BIMS score of 13 out of 15 which indicated an intact cognition.
A review of a Grievance Decision Report revealed that on 10/31/23, Resident #35 filed a grievance regarding an incident that occurred during care with a Certified Nursing Assistant (CNA).
A review of a facility incident report revealed that the facility conducted a full investigation into an allegation of abuse that was filed by Resident #35 regarding an incident that occurred with a CNA who was providing care to the resident. The facility immediately removed the aid and did a full body assessment of the resident. The facility conducted a full investigation which included interviews. The facility determined that they were no abuse, but the aid was given a new assignment and the resident's care plan was updated. The facility called the resident's family and notified the physician.
A review of the Reportable Event Record/Report (AAS-45) which revealed that the reportable was submitted on 1/9/24.
A review of a copy of an email that was part of the facility abuse investigation revealed an email that was sent to the Department of Health on 12/20/23 regarding the AAS-45 in which the Licensed Nursing Home Administrator wrote the following: Did I send you the AAS-45 on [Resident # 35] I cannot find mind .I need a copy or will have to re-do.
On 1/23/24 at 10:50 AM, the surveyor interviewed the LNHA who stated that when there is an allegation of abuse that she will need to submit an AAS-45 form within two hours. In regard to Resident #35's abuse allegation incident, the LNHA stated that she filled out the AAS-45 form and that she gave it to the Ombudsman (Resident Advocate) who was at the facility during the investigation. She stated that she gave a copy of the investigation and the AAS-45 to the Ombudsman. She stated the email that she sent was to the Ombudsman who sent her an earlier email requesting the AAS-45 form. The LNHA stated that going forward that she will be faxing the AAS-45 to the appropriate agency.
A review of the Abuse, Neglect and Exploitation policy dated, original 01/2012 and REV (reviewed) date of 11/2017, 9/2021, 9/2020, 9/2022, 7/2023, provided by the LNHA on 01/21/23 at 01:00 PM. The policy definition of abuse revealed willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Under policy explanation section #2, the Administrator / Designee is responsible for reporting allegations or suspected abuse, neglect, or exploitation to the state survey agency and other officials in accordance with state law. The policy further revealed section IV Identification of Abuse, Neglect and Exploitation, #6, Physical abuse of a resident observed. #7, Psychological abuse of a resident observed.
A review of the provided facility policy Abuse, Neglect and Exploitation, dated/revised 7/2023, which included under section VII. Reporting/Response:
A. The facility will have written procedures that include:
1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within specified time frames.
a.) Immediately, but no later than two hours after the allegation is made if the events that caused the allegation involve abuse or result in serious bodily injury.
NJAC 8:39-4.1(a)(5)
NJAC 8:39-13.4(c)(2)(v)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and a review of pertinent facility documents, it was determined that the facility failed to ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, and a review of pertinent facility documents, it was determined that the facility failed to a.) provide oversight by a licensed Consultant Pharmacist (CP) in the entire month of August 2023, for 4 of 5 residents reviewed for unnecessary medications (Resident #46, #68, #80, and #87) and b.) act upon a recommendation made by a CP in a timely manner for 1 of 28 residents (Resident #92) reviewed for medication management .
This deficient practice was evidenced by the following:
1. On 01/11/24 11:45 AM, the surveyor observed Resident #46 in bed. The resident was wearing a CPAP (a continuous positive airway pressure ventilation system in which the mild pressure from the system prevents the airway from collapsing or becoming blocked) mask. The resident's eyes were closed.
The surveyor reviewed Resident #46's electronic medical record (eMR).
According to the admission Record (AR), (an admission summary) Resident #46's was admitted to the facility with diagnoses that included but were not limited to: Major depressive disorder, single episode, unspecified and obstructive sleep apnea (a disorder that makes you stop breathing while you sleep).
A review of the Pharmacy Consultant (CP) Monthly Regiment Review (MRR) did not reveal a review of Resident #46's medications for the month of August.
On 01/22/24 at 11:16 AM, the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and the Licensed Nursing Home Administrator (LNHA), in the presence of the survey team, were made aware of the above concern. The RIPN confirmed that the facility did not have a pharmacy consultant for the month of August, therefor the MRR was not done for August.
2. On 1/10/24 at 10:49 AM, the surveyor observed Resident #68 sleeping, covered with a blanket and the left leg appeared to be elevated. The call bell was observed to be within reach.
On 1/11/24 at 12:21 PM, the surveyor observed the resident sitting on a wheelchair, well dressed, and both legs were elevated. The resident was conversant.
The surveyor reviewed the hybrid medical record for Resident #68.
A review of Resident #68 reflected the resident was admitted to the facility with diagnoses that included but was not limited to; cerebral infarction (an interruption of the blood flow to the brain), chronic obstructive pulmonary disease, (COPD; a chronic inflammatory lung disease that causes obstructed airflow from the lungs), hemiplegia (partial or total paralysis instead) and other seizures.
A review of the resident's CP Evaluation, a paper month-to-month report log revealed that the last MRR was conducted on 7/25/23.
A review of the eMR under progress notes revealed that the initial electronic MRR was conducted on 9/29/23.
The hybrid medical record for the resident did not show an MRR was conducted by a CP for the entire month of August 2023.
On 1/22/24 at 1:09 the surveyor discussed the concern with the Infection Preventionist/Regional (IP/R) regarding the missing MRR for Resident #62, for the entire month of August 2023.
At that time, the IP/R informed the surveyor that the contract with the previous CP provider was terminated, and the facility was able to secure a different CP provider in August 2023 however the services stated on September 2023.
At that time, the IP/R confirmed there should not have been a lapse of service of the CP that provided MRR for all the residents.
3. On 1/10/24 at 10:00 AM, the surveyor observed Resident #80 sitting in their wheelchair in the [NAME] unit activity room. The resident was observed participating in a group activity.
The surveyor reviewed the hybrid medical record for Resident #80.
A review of Resident #80's AR reflected the resident was admitted to the facility with diagnoses that included but was not limited to; major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), adult failure to thrive (a syndrome of global decline that occurs in older adults), type 2 diabetes mellitus (DM) (characterized by high levels of sugar in the blood) and unspecified dementia (unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety)( Dementia is a term used to describe a group of symptoms affecting memory, thinking and social abilities).
A review of the resident's CP Evaluation, a paper month-to-month report log revealed that the last medication regiment review (MRR) was conducted on 7/25/23.
A review of the electronic Medical Record (eMR) under progress notes revealed that the initial electronic MRR was conducted on 9/29/23.
The hybrid medical record for the resident did not show an MRR was conducted by a CP for the entire month of August 2023.
4. On 01/10/24 at 11:30 AM, during the initial tour, Resident #87 was observed in bed, with eyes closed, and music on the television.
According to the AR, Resident# 87 was admitted to the facility with diagnoses that included but were not limited to: Dependence on Renal dialysis, Alzheimer's Disease and Unspecified Psychosis not due to a substance or known physiological condition.
A review of the CP Monthly Regiment Review (MRR) did not reveal a review of Resident #87's medications for the month of August.
On 01/22/24 at 11:16 AM, the Regional Nurse, RIPN, the DON, and the LNHA, in the presence of the survey team, were made aware of the above concern. The RIPN confirmed that the facility did not have a pharmacy consultant for the month of August, therefor the MRR was not done for August.
5.) On 01/10/24 at 11:10 AM, the surveyor observed Resident #92 in bed with eyes closed and sleeping.
The surveyor reviewed Resident #92's medical records.
A review of the AR reflected that the resident was admitted to the facility with diagnoses which included but not limited to; hypertension (elevated blood pressure), end stage renal disease (terminal illness with a glomerular filtration rate of less than 15 ml/min), dependence on renal dialysis (treatment for people whose kidneys are failing) and heart failure (chronic condition in which the heart doesn't pump blood as well as it should).
A review of the Quarterly Minimum Data Set, an assessment tool used to facilitate the management of care, reflected that the resident's cognitive skills for daily decision-making score was 8 out of 15, which indicated that the resident's cognition was moderately impaired.
A review of the January 2024 Order Summary Report (physician's order sheet) revealed a physician's order (PO) dated 06/28/23, for Carvedilol oral tablet 25 mg (milligrams), give 1 tablet by mouth twice daily for hypertension for a total of 75 mg. Hold for SBP (systolic blood pressure) less than 100 or HR (heart rate) less than 60 and administer with food.
A review of the December 2023 and the January 2024 electronic medication administration record (eMAR) revealed an order dated 06/28/23, for Carvedilol oral tablet 25 mg, give 1 tablet by mouth twice daily for hypertension. Hold for SBP less than 100, DBP and HR less than 60 and administer with food. Take with or immediately following meals with a scheduled time of 0900 (9:00AM) and 1700 (5:00PM). The eMAR revealed that the Carvedilol oral tablet was signed as administered when the HR was less than 60.
A review of the December 2023, eMAR showed that the medication was administered ten (10) times when the HR was less than 60. The following dates and times:
-12/2/23 at 9AM
-12/2/23 at 5PM
-12/5/23 at 5PM
-12/6/23 at 5PM
-12/11/23 at 9AM
-12/16/23 at 9AM
-12/17/23 at 9AM
-12/28/23 at 9AM
-12/31/23 at 9 AM
-12/31/23 at 5PM
A review of the January 2024, eMAR showed that the medication was administered seven (7) times when the HR was less than 60. The following dates and times:
-1/2/24 at 9AM
-1/2/24 at 5PM
-1/5/24 at 5PM
-1/6/24 at 5PM
-1/11/24 at 9AM
-1/16/24 at 9AM
-1/17/24 at 9AM
A review of the Consultant Pharmacist (CP)- Medication Regimen Review dated 10/30/23 revealed the following:
Medication error (s) noted. Carvedilol (Coreg) is not always held as required by the physicians hold order. Please review and follow physician's order. See10/3, 10/4, at 0900. See 10/17, 10/18, 10/21, 10/28, 10/27 at 1700.
On 1/12/24 at 11:00AM, the surveyor interviewed the Registered Nurse (RN), who in the presence of the surveyor, reviewed the eMAR for Resident #92. The RN acknowledge that on multiple occasions in both December 2023 and January 2024 that Carvedilol was signed as being given when the resident's HR was less than 60. The RN further stated that on those occasions the nurse should have held the medication.
On 1/12/24 at 11:20 AM, the surveyor in the presence of the Registered Nurse/Unit manager (RN/UM) reviewed Resident #92's electronic medical record. At that time, the RN/UM acknowledge that on multiple occasions in December 2023 and January 2024 that nurses signed the emar that the resident's medication were administered when the heart rate was less than 60. She further acknowledges that a nurse should have held the medication when the HR was less than 60.
On 01/18/24 at 1:10 PM, the surveyor discussed the above observations and findings with the Director of Nursing (DON), Regional DON and the Licensed Nursing Home Administrator.
On 1/23/24 at 11:05 AM, the surveyor interviewed the facility's Consultant Pharmacist (CP) who told the surveyor that the facility was notified about not following the perimeters back in October. She further stated that when a CP recommendation had been made that the nurses should follow those recommendations.
There was no additional information provided.
A review of the facility's policy for Consultant Pharmacy dated 09/30/23, which was provided by the DON included the following:
Under Policy explanation: The facility will utilize a systemic approach for reviewing each resident's medication regimen which included preventing, identifying, reporting, and resolving medication-related problems, medication errors or other irregularities, and collaborating with other members of the interdisciplinary team.
Under policy explanation: The medication regimen of each resident must be reviewed by a licensed pharmacist at least once a month (or more frequent, as indicated by the resident's condition). The review must include a review of the resident's medical chart.
A review of the facility's policy for Medication Administration dated 09/30/23, which was provided by the DON included the following:
Obtain and record vital signs, when applicable or per physician orders. When applicable, hold medication for those vital signs outside the physician's prescribed parameters.
NJAC 8:39-29.3 (a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maint...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain infection control standards and procedures to address the risk of infection transmission by failing to: a) follow isolation precautions for a resident who was on Transmission Based Precautions (TBP) by two (2) of two (2) medical staff (one Physician and one Registered Nurse) for Residents #210, #9, and #45, b) follow appropriate hand hygiene practices during an incontinence rounds observation by two (2) of three (3) staff observed (one Licensed Practical Nurse and one Certified Nursing Aide) according to the facility's policy and Centers for Disease Control and Prevention (CDC) guidelines, and c) follow facility policy and standard of practice regarding not wearing personal protective equipment (PPE) in the hallway by one (1) of three (3) staff (one Certified Nursing Aide).
This deficient practice was evidenced by the following:
According to the CDC Hand Hygiene in Healthcare Settings, Hand Hygiene Guidance, last reviewed on January 30, 2020, included that Healthcare personnel should use an alcohol-based hand rub or wash with soap and water for the following clinical indications:
Immediately before touching a patient
Before performing an aseptic task (e.g., placing an indwelling device) or handling invasive medical devices
Before moving from work on a soiled body site to a clean body site on the same patient
After touching a patient or the patient's immediate environment
After contact with blood, body fluids, or contaminated surfaces
Immediately after glove removal
This deficient practice was evidenced by the following:
1. On 01/10/24 at 11:20 AM, during the initial tour, the surveyor observed multiple signage on Resident #210's door. The signs were as follow: yellow STOP sign, droplet precautions, contact precautions and sequence for putting on PPE (CDC). The surveyor observed that the Droplet Precaution sign indicated Everyone must: Make sure their eyes, nose and mouth are fully covered before room entry.
At 11:37 AM, the surveyor observed a female doctor (MD) wearing a N95 mask, gown, and gloves before entering into Resident #210's room and was not observed wearing an eye protection as the sign on the resident's door indicated was to be worn while inside the room.
At 11:40 PM The surveyor conducted an interview with the MD upon exiting Resident #210's room. The doctor acknowledged that she did not have goggles on when entering into Resident's room and MD stated, the resident# 210 has been positive since December 30th and should not be here on TBP.
The surveyor reviewed the medical records for Resident #210 which revealed the following:
The admission Record (AR, admission summary) reflected that the resident was admitted to the facility, had diagnoses which included but were not limited to COVID-19, cellulitis of right lower limb (a common bacterial skin infection that causes redness, swelling, and pain in the infected area of the skin), vascular dementia (a common form of dementia caused by an impaired supply of blood to the brain, such as may be caused by a series of small strokes), anxiety, anemia (a problem of not having enough healthy red blood cells to carry oxygen to the body's tissues), and dysphagia (difficulty swallowing).
Review of a laboratory result dated 12/31/23, at 11:01 AM, indicated that the resident was COVID-19 positive.
The January 2024 Physician Order Summary (POS) Report indicated a physician order, dated 01/10/24 for Isolation (Droplet and Contact) Precautions and Single Room Isolation for 10 days.
On 01/17/24 at 01:10 PM The surveyor observed multiple signages on Resident #9 and Resident# 45's room door. The signs were as follow: STOP sign, Droplet precautions, Contact Precautions, Sequence for putting on Personal Protective Equipment (PPE) and How to safely remove PPE (CDC). The surveyor observed the Registered Nurse (RN) did not have an eye protection upon exiting Resident #9 and Resident #45's room. The surveyor conducted an interview with the RN and the RN acknowledged, I did not have an eye protection/goggles or face shield, when I went into and came out of the COVID positive room.
The surveyor reviewed the medical records for Resident #9 which revealed the following:
The AR reflected that the resident was admitted to the facility with diagnoses which included but were not limited to multiple sclerosis (a potentially disabling disease of the brain and spinal cord), seizures(a sudden, uncontrolled burst of electrical activity in the brain), unsteadiness on feet, depression, peripheral vascular disease (a circulatory), atherosclerotic heart disease of native coronary artery with unspecified angina pectoris, and hypertension (high blood pressure).
Review of a laboratory result dated 01/11/24, at 12:34 PM, indicated that the resident was positive for COVID-19.
The January 2024 POS report indicated a physician order, dated 01/11/24 for Isolation (Droplet and Contact) Precautions for 10 (ten) days due to COVID 19.
The surveyor reviewed the medical records for Resident #45 which revealed the following:
The AR reflected that the resident was admitted to the facility with diagnoses which included but were not limited to hemiplegia (paralysis of partial or total body function on one side of the body) and hemiparesis (one-sided weakness) following other cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain) affecting left non-dominant side, dysphagia (difficulty swallowing), schizoaffective disorder (a mental disorder characterized by abnormal thought processes and an unstable mood), hyperlipidemia (an abnormally high concentration of fats or lipids in the blood) and hypertension (high blood pressure).
Review of a laboratory result dated 01/11/24, at 12:35 PM, indicated that the resident was positive for COVID-19.
The January 2023 POS report indicated a physician order, dated 01/11/24 for Isolation (Droplet and Contact) Precautions for 10 (ten) days due to COVID 19.
Review of the facility's COVID-19 Outbreak management and response revised on 6/5/23 indicated, Implement standard and transmission-based precautions including use of a N95 respirator or higher (or facemask if unavailable), gown, gloves, and eye protection.
Review of the facility provided CDC- Droplet Precautions Sign had an image of a person wearing a mask with face shield or wearing a mask with an eye protection.
2. On 01/22/24 at 6:45 AM, the surveyor observed Certified Nursing Aide (CNA) came out of room [ROOM NUMBER] with full PPE that included an eye protection, N95 mask, gown, and gloves, and continued to walk in the hallway until she reached the covered three compartment bins outside that was in between rooms [ROOM NUMBERS] to discard a plastic bag.
At that time, the surveyor, the Licensed Practical Nurse (LPN) in the presence of another surveyor observed the CNA in the hallway wearing a full PPE. The surveyor interviewed the LPN, and the LPN stated that the CNA should remove PPE before exiting the resident's room and not wear PPE while in the hallway according to the facility's practice and policy. She further stated that the CNA should have removed her gloves and performed hand hygiene before exiting the resident's room.
Afterward, both the surveyor and the LPN went to the CNA. The surveyor then interviewed the CNA in the presence of the LPN and Registered Nurse Supervisor (RNS). The CNA confirmed that she came out of room [ROOM NUMBER] with full PPE after morning care was provided to the resident. The CNA further stated that Resident #33 in room [ROOM NUMBER] D was not in isolation and it was the CNA's preference to wear full PPE when providing care to residents. The surveyor asked the CNA when she should doff off (remove) her PPE and the CNA did not respond. The LPN then informed the CNA that she should doff off her PPE before exiting the resident's room. The RNS informed the surveyor that she will educate the CNA about it.
3. On 01/22/24 at 6:54 AM, during the incontinence tour at the [NAME] unit, both the surveyor and the LPN went to room [ROOM NUMBER], and observed Resident #72 laying on the bed, and the nebulizer (neb) mask on the floor not properly stored. The LPN with gloves picked up the neb mask then washed the mask with soap and water, dried it with a paper towel, and put the neb mask inside a plastic bag inside the nightstand table. With the same gloves, the LPN went to the resident and checked the resident for incontinence. The LPN did not perform hand hygiene after cleaning the neb mask and did not change gloves prior to checking the resident for incontinence.
After the LPN checked the resident, she removed gloves and performed handwashing. The LPN stated that Resident #72 had a behavior of throwing the neb mask.
On 01/22/24 at 7:00 AM, the surveyor and the LPN went to room [ROOM NUMBER] D and observed Resident #43 laying on the bed. The LPN turned on the switch light, drew the privacy curtain, and donned (put on) a new pair of gloves without performing hand hygiene. The LPN then checked the resident for incontinence.
On 01/22/24 at 7:09 AM, the surveyor interviewed the LPN in the nursing station of [NAME] unit regarding Residents #72 and #43. The LPN informed the surveyor that it was appropriate to wash the neb mask of Resident #72 with soap and water and she did not need to change gloves after picking up the neb mask on the floor before touching the resident to check for incontinence because when she washed the neb mask with soap and water, she actually washed her gloves already.
On that same date and time, the LPN further stated that she did not consider the resident's environment of Resident #43 dirty which was why she did not need to wash her hands.
On 01/22/24 at 8:48 AM, the surveyor interviewed the Regional Infection Preventionist Nurse (RIPN) in the presence of another surveyor. The surveyor notified the RIPN regarding the above concerns and findings. The RIPN stated the PPE in the hallway should be a no, and any PPE used for one resident should be removed from the exit door, inside the resident's room before exiting the room, so that any bacteria/germs in PPE contained in the garbage can.
At that same time, the RIPN stated that the LPN should removed the gloves when she picked up the neb mask and washed her hands. The RIPN further stated that it was okay to wash the neb mask with soap and water but the nurse should have removed gloves and wash hands prior to touching the resident.
Furthermore, the RIPN stated that the surrounding area of the resident can be considered contaminated and that the nurse should have washed her hands after she touched the resident's environment.
On 01/22/24 at 10:08 AM, the survey team met with the Licensed Nursing Home Administrator, RIPN, Director of Nursing (DON), and Regional Nurse. The RIPN informed the surveyors that the facility's COVID outbreak started in October 2023. The surveyor notified the facility management of the above findings and concerns.
A review of the facility's Hand Hygiene Policy that was provided by the RIPN with a revised date of 9/2023 included that staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. The use of gloves does not replace handwashing. Wash hands after removing gloves.
A review of the facility's COVID-19 Outbreak Management and Response Policy that was provided by the LNHA with a revised date of 6/05/23 included: make adequate waste receptacles available for used PPE. Position these near the exit inside the room to make it easy for staff to discard PPE prior to exiting, or before providing care for another patient/resident in the same room.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and Regional Food Service Director for an Exit Conference. There was no additional information provided by the facility management.
NJAC 8:39-19.4(1,2), 27.1(a)
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint # NJ169272
Based on observation, interview, record review, and review of pertinent facility documentation, it was dete...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint # NJ169272
Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to: a) maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey and b) provide sufficient nursing staff for three (3) of three (3) units of the facility according to facility policy.
This deficient practice was evidenced by the following:
Reference: New Jersey Department of Health (NJDOH) memo, dated 01/28/2021, Compliance with N.J.S.A. (New Jersey Statutes Annotated) 30:13-18, new minimum staffing requirements for nursing homes, indicated the New Jersey Governor signed into law P.L. 2020 c 112, codified at N.J.S.A. 30:13-18 (the Act), which established minimum staffing requirements in nursing homes. The following ratio (s) were effective on 02/01/2021:
One (1) Certified Nurse Aide (CNA) to every eight (8) residents for the day shift.
One (1) direct care staff member to every 10 residents for the evening shift, provided that no fewer than half of all staff members shall be CNAs, and each direct staff member shall be signed in to work as a CNA and shall perform nurse aide duties: and
One (1) direct care staff member to every 14 residents for the night shift, provided that each direct care staff member shall sign in to work as a CNA and perform CNA duties.
1. For the week of Complaint staffing from 11/12/2023 to 11/18/2023, the facility was deficient in CNA staffing for residents on 6 of 7 day shifts as follows:
-11/12/23 had 11 CNAs for 114 residents on the day shift, required at least 14 CNAs.
-11/13/23 had 11 CNAs for 112 residents on the day shift, required at least 14 CNAs.
-11/15/23 had 12 CNAs for 101 residents on the day shift, required at least 13 CNAs.
-11/16/23 had 10 CNAs for 101 residents on the day shift, required at least 13 CNAs.
-11/17/23 had 11 CNAs for 101 residents on the day shift, required at least 13 CNAs.
-11/18/23 had 10 CNAs for 101 residents on the day shift, required at least 13 CNAs.
For the 2 weeks of staffing prior to survey from 12/24/2023 to 01/06/2024, the facility was deficient in CNA staffing for residents on 14 of 14 day shifts as follows:
-12/24/23 had 9 CNAs for 102 residents on the day shift, required at least 13 CNAs.
-12/25/23 had 11 CNAs for 10 residents on the day shift, required at least 13 CNAs.
-12/26/23 had 11 CNAs for 99 residents on the day shift, required at least 12 CNAs.
-12/27/23 had 10 CNAs for 97 residents on the day shift, required at least 12 CNAs.
-12/28/23 had 9 CNAs for 97 residents on the day shift, required at least 12 CNAs.
-12/29/23 had 9 CNAs for 97 residents on the day shift, required at least 12 CNAs.
-12/30/23 had 9 CNAs for 97 residents on the day shift, required at least 12 CNAs.
-12/31/23 had 10 CNAs for 102 residents on the day shift, required at least 13 CNAs.
-01/01/24 had 10 CNAs for 102 residents on the day shift, required at least 13 CNAs.
-01/02/24 had 10 CNAs for 102 residents on the day shift, required at least 13 CNAs.
-01/03/24 had 12 CNAs for 102 residents on the day shift, required at least 13 CNAs.
-01/04/24 had 11 CNAs for 105 residents on the day shift, required at least 13 CNAs.
-01/05/24 had 12 CNAs for 105 residents on the day shift, required at least 13 CNAs.
-01/06/24 had 12 CNAs for 105 residents on the day shift, required at least 13 CNAs.
2. On 01/11/24 at 9:42 AM, Surveyor #1 (S#1) called and left a message to Emergency Contact #1 (EC#1) of Resident #72 for an interview.
On 01/11/24 at 10:03 AM, EC#1 called back and informed the surveyor that EC#1 visits the resident routinely and usually in the afternoon at around 4:30 PM. EC#1 stated that the nursing staff was very nice and did not complain about the care provided to the resident. EC#1 further stated that the only concern was the weekend and holiday short-staff. EC#1 indicated that the facility was short-handed, unable to specify how many staff but it felt different from regular weekday when there's a lot of staff.
3. On 01/12/24 at 11:02 AM, during the Resident Council Meeting, there were two (2) of three (3) residents stated that they had to wait a long time for the call bell response and had to wait a long time for ice. There were also two (2) of three (3) residents who stated that the facility was short of nursing staff which was two (2) CNAs for the whole unit and at night sometimes only one (1) CNA and it varies shifts all the time.
On that same date and time, Resident #34 informed S#2 that the resident had to make their own bed.
On 01/18/24 at 10:58 AM, the survey team met with the Regional Nurse, Director of Nursing (DON), Licensed Nursing Home Administrator (LNHA), and Regional Infection Preventionist Nurse (RIPN), and the facility management was made aware of the above findings and concerns.
4. On 01/22/24 at 6:32 AM, S#1 met with Registered Nurse #1 (RN#1) from the [NAME] unit (subacute) during an incontinence round. The RN informed the surveyor that she was one of the two nurses assigned to the unit for the 11-7 shift. The RN stated that the unit census was 32 and there was one resident at the ER (emergency department at the hospital) with no disposition yet. She further stated that technically the unit had a total of 33 residents.
On that same date and time, RN#1 informed the surveyor that there were two Certified Nursing Aides (CNAs) and two RNs (RN#1 and RN#2) including her with no call-out. The RN stated that the usual staffing for the [NAME] unit was two CNAs and two nurses.
At that same time, the Registered Nurse Supervisor (RNS) joined the interview. The surveyor asked both the RNS and RN#1 if they were aware of the nurse staffing law and ratio. RN#1 stated I don't know. The RNS stated that, I think it was 1:15 (1 CNA to 15 residents) or 1:20 to the subacute unit for the 11-7 shift. The surveyor then notified both nurses about the staffing law of 1:14 CNA for 11-7.
Furthermore, S#1 asked both the RNS and RN#1 if the facility complied with the staffing law. Both RNS and RN#1 stated no but they were trying their best to provide care and nurses were helping with care. Both RNS and RN#1 confirmed that they were not assigned to certain residents and they still do their nursing tasks of giving medications while helping with residents' care. Both confirmed that this had been ongoing for months. RN#1 indicated that it was a struggle due to staffing but they tried their best to work it out.
The RNS also provided a copy of the 11-7 [NAME] CNA Post (3) Assignment Sheet for 01/21/24 (Sunday) with the following information:
Nurse (Low): RN#1 16 residents
Nurse (High): RN#2 17 residents
Post 1 and 2: CNA#1 16 residents
Post 3: CNA#2 17 residents
Census: 33
On 01/22/24 at 6:41 AM, S#1 met with the RNS in the nursing station of [NAME] unit, a long-term care unit. The surveyor asked the RNS about the unit's census and staffing, and she stated that she will get back to the surveyor.
On 01/22/24 at 7:05 AM, S#1 interviewed CNA#3 from the [NAME] unit, in the nursing station. The CNA informed the surveyor that she had been working in the facility for 17 years as a regular 3-11 shift CNA, and worked OT (overtime) today for the 11-7 shift (Sunday). She further stated that she just finished her assignments.
On that same date and time, CNA#3 informed S#1 that she had a total of 20 residents in her assignment for the 11-7 shift. She stated that there were a total of three CNAs assigned to the [NAME] unit last night for the 11-7 shift, there was no call-out, and that was the usual staffing for the 11-7 shift for the [NAME] unit. She further stated that she was unaware of the NJ staffing law and ratio. She indicated that care was provided to her assigned residents and since she had been working for a long time, she was able to manage time wisely and take care of all residents. CNA#3 stated that even though it was hard, she got used to it.
On 01/22/24 at 8:48 AM, S#1 notified the RIPN regarding the above concerns and findings.
On 01/22/24 at 10:08 AM, the survey team met with the LNHA, RIPN, DON, and Regional Nurse. S#1 notified the facility management of the findings above and regarding the weekend staffing concerns for Sunday 01/21/24 for the 11-7 shift for three units that did not comply with the mandated staffing law of 1:14 as follows:
[NAME] unit=census 32 with two CNAS. CNA#1 had a total of 16 residents and CNA#2 had a total of 17 residents.
[NAME] unit=53 census with three CNAs. CNA#3 had a total of 20 residents in her assignment.
[NAME] unit=census 20 with one CNA. CNA#4 had a total of 20 residents.
On 01/23/24 at 12:02 PM, in the presence of the survey team, the RIPN, and the LNHA, the DON stated we are aware of the shortage.
At that time, the RIPN confirmed that the facility did not use agency because they were not reliable.
At that time, the LNHA informed the surveyors that they try to fill the open shifts with a staff that was not on schedule. The LNHA also stated that they have hired more people but was unable to retain the new staff. The LNHA also stated that they will make every effort to enhance our staffing and will do what we need to do to increase their staffing.
A review of the provided staffing policy that was provided by the DON on 01/23/24 at 12:08 PM showed a NJ staffing law Section 30:13-18-Minimum staffing requirements for a nursing home that included that the minimum direct care staff-to-resident ratios:
one CNA to every eight residents for the day shift;
one direct care staff member to every 10 residents for the evening shift; and
one direct care staff member to every 14 residents for the night shift.
A review of the facility provided policy, Nursing Services and Sufficient Staff dated/revised on 9/23, included the following.
Policy: It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical mental and psychosocial well-being of each resident. The facility's census acuity and diagnoses of the resident population will be considered based on the facility assessment.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and Regional Food Service Director for an Exit Conference. There was no additional information provided by the facility management.
NJAC 8:39 - 5.1 (a); 27.1 (a)
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Data
(Tag F0851)
Could have caused harm · This affected most or all residents
Based on interview and record review it was determined that the facility failed to submit their Payroll Based Journal (PBJ) Report to the Centers for Medicare and Medicaid Services (CMS) within a time...
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Based on interview and record review it was determined that the facility failed to submit their Payroll Based Journal (PBJ) Report to the Centers for Medicare and Medicaid Services (CMS) within a timely manner. This deficient practice was identified for one of three PBJ Report submissions reviewed, (Fiscal Year Quarter 4 2023, July 1 - September 30) and was evidenced by the following:
A review of the PBJ Staffing Data Report CASPER Report 1705D reflected a triggered area that the facility failed to submit data for the fourth fiscal year quarter to CMS. The dates of the fourth quarter included July 1, 2023, through September 30, 2023.
On 1/12/24 at 12:01 PM, during an interview with the surveyor, the Infection Preventionist/ Regional, stated that the Regional Clinical Manager (RCM) submitted staffing to CMS on a quarterly basis.
At that time, the IP/R informed the surveyor that the RCM was no logger employed with the facility.
At that time, the IP/R stated that on 11/14/23, the same date as the due date for submission of the fourth quarter PBJ report to CMS, the RCM attempted to log in and was not able to access the site.
At that time, the IP/R was made aware of the issue and proceeded to open a ticket request for PBJ submission of the report on 11/14/23.
The IP/R provided the surveyor copies of the correspondence to CMS that reflected the following:
-On 11/14/23 at 9:34 AM, the IP/R opened a ticket to request PBJ submission of the report.
-On 11/14/23 at 9:44 AM, the IP/R received a response from CMS which reflected that CMS was unable to reset the IP/R's password and was referred to another phone number for resolution.
-On 11/15/23 at 9:06 AM, the IP/R opened a ticket that stated the RCM was unable to log in to submit the PBJ report.
-On 11/15/23 at 10:44 AM, the IP/R received correspondence from CMS that indicated that it was not possible to correct the PBJ data once the submission data had passed.
-On 1/3/24 at 2:58 PM, the IP/R received correspondence from CMS that the ticket opened had been resolved and that the IPN/R was provided a temporary password. The IP/R was able to log in successfully.
At that time, the IP/R informed the surveyor that as of 1/3/23, she had access to the CMS website and that the facility team had a tentative meeting on 1/15/23. The meeting was to review the PBJ data in order to submit the PBJ staffing data weeks before the deadline.
On 1/12/23 at 1:34 AM, the IP/R informed the surveyor that there was no written protocol for the quarterly PBJ submission. As a result of the missed submission for the fourth quarter the facility obtained additional access for the [NAME] President of Human Resources and Regional Clinical Nurse.
On 1/18/23 at 10:58 AM, in the presence of the survey team, the Director of Nursing (DON), the Licensed Nursing Home Administrator (LNHA) and the IP/R, the surveyor discussed the concern regarding the missed submission for the fourth quarter of 7/1/23 to 9/30/23 to CMS as required.
On 1/22/23 at 10:09 AM, in the presence of the survey team, the DON, the LNHA and Registered Nurse/ Regional, the IP/R stated they acknowledge their error, learned from their error and initiated a QAPI (Quality Assurance and Performance Improvement, a data driven and proactive approach to quality improvement) for performance evaluations.
N.J.A.C. 8:39-41.3(a)
MINOR
(C)
Minor Issue - procedural, no safety impact
Transfer Notice
(Tag F0623)
Minor procedural issue · This affected most or all residents
Based on interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to provide written notification of the emergency transfer to the Office of...
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Based on interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to provide written notification of the emergency transfer to the Office of the Long-Term Care Ombudsman (LTCO) for one (1) of two (2) residents (Resident #94), reviewed for hospitalizations.
This deficient practice was evidenced by the following:
The surveyor reviewed the hybrid (a combination of paper, scanned, and computer-generated records) medical records of Resident #94.
The admission Record (or face sheet, an admission summary) reflected that the resident was admitted to the facility with diagnoses that included but were not limited to diabetes insipidus (a disorder of salt and water metabolism marked by intense thirst and heavy urination), encephalopathy unspecified (means damage or disease that affects the brain), dysphagia (difficulty swallowing), and tracheostomy (help air and oxygen reach the lungs by creating an opening into the trachea (windpipe) from outside the neck) status.
A review of the New Jersey Universal Transfer Form (UTF) showed that the resident was transferred to the hospital on 9/14/23 at 11:50 AM and the reason for the transfer was due to high sodium (hypernatremia).
The Physician Discharge Summary that was signed by the physician revealed that the resident was transferred to the hospital on 9/14/23 for hypernatremia.
On 01/18/24 at 10:57 AM, the survey team met with the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and Licensed Nursing Home Administrator (LNHA). The surveyor asked for a copy of the notice of transfer sent to the LTCO for the resident's hospital transfer.
On 01/22/24 at 8:48 AM, the surveyor interviewed the RIPN regarding the notifications of transfer sent to LTCO. The RIPN stated that there was no notification sent to LTCO that was done for the resident. She further stated that it was because the Social Worker (SW) did not do the notifications. The RIPN stated that she thinks it was the SW who was responsible for notification, and that she will get back to the surveyor about it if it was the SW responsible for it.
On 01/22/24 at 9:45 AM, the RIPN stated that the facility had no specific policy regarding notice transfer that was sent to the LTCO, instead, the facility follows the regulation about notice requirements before transfer and discharge.
On that same date and time, the RIPN confirmed that the facility did not have a written notification sent to the LTCO when the resident was transferred to the hospital on 9/14/23.
On 01/22/24 at 10:08 AM, the survey team met with the LNHA, RIPN, DON, and Regional Nurse. The surveyor notified the facility management of the above concern.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and the Regional Food Service Director, and there was no additional information provided by the facility management.
NJAC 8:39-4.1(a)(32)
MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0625
(Tag F0625)
Minor procedural issue · This affected most or all residents
Based on the interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to provide resident and/or their representatives with the facility's w...
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Based on the interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to provide resident and/or their representatives with the facility's written notice of bed hold. This deficient practice was identified for one (1) of two (2) residents, (Resident #94), reviewed for hospitalization.
This deficient practice was evidenced by the following:
The surveyor reviewed the hybrid (a combination of paper, scanned, and computer-generated records) medical records of Resident #94.
The admission Record (or face sheet, an admission summary) reflected that the resident was admitted to the facility with diagnoses that included but were not limited to diabetes insipidus (a disorder of salt and water metabolism marked by intense thirst and heavy urination), encephalopathy unspecified (means damage or disease that affects the brain), dysphagia (difficulty swallowing), and tracheostomy (to help air and oxygen reach the lungs by creating an opening into the trachea (windpipe) from outside the neck) status.
A review of the New Jersey Universal Transfer Form (UTF) showed that the resident was transferred to the hospital on 9/14/23 at 11:50 AM and the reason for the transfer was due to high sodium (hypernatremia).
The Physician Discharge Summary that was signed by the physician revealed that the resident was transferred to the hospital on 9/14/23 for hypernatremia.
Further review of the hybrid medical records showed that there was no written notification for a bed hold when the resident was transferred to the hospital on 9/14/23.
On 01/18/24 at 10:57 AM, the survey team met with the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and Licensed Nursing Home Administrator (LNHA). The surveyor notified the facility management of the above findings and concerns.
On 01/22/24 at 8:48 AM, the surveyor interviewed the RIPN regarding the notifications of bed hold. The RIPN stated that there was no notification of bed hold that was done for the resident. She further stated that it was because the Social Worker (SW) did not do the notifications. The RIPN stated that she thinks it was the SW who was responsible for notification, and that she will get back to the surveyor about it if it was the SW responsible for it.
On 01/22/24 at 9:45 AM, the RIPN confirmed that the resident did not have a written bed hold notice upon transfer to the hospital when the resident was transferred to the hospital on 9/14/23. The RIPN acknowledged that the bed hold notice upon transfer should have been done.
A review of the provided Bed Hold Notice Upon Transfer Policy with a reviewed date of 9/2023 included that at the time of transfer for hospitalization or therapeutic leave, the facility will provide to the resident and/or the resident representative written notice which specifies the duration of the bed-hold policy and addresses information explaining the return of the resident to the next available bed.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and the Regional Food Service Director, and there was no additional information provided by the facility management.
NJAC 8:39-5.1
MINOR
(C)
Minor Issue - procedural, no safety impact
Assessment Accuracy
(Tag F0641)
Minor procedural issue · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** REPEAT DEFICIENCY
Based on the interview, record review, and review of pertinent facility documentation it was determined that t...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** REPEAT DEFICIENCY
Based on the interview, record review, and review of pertinent facility documentation it was determined that the facility failed to accurately code the Minimum Data Set (MDS) for one (1) of the 28 residents reviewed, Resident #105.
This deficient practice was evidenced by the following:
According to the admission Record (admission summary), Resident #105 was admitted to the facility with a diagnosis that included but was not limited to metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), Alzheimer's disease unspecified (a progressive disease that destroys memory and other important mental functions), depression, and essential hypertension (abnormally high blood pressure that's not the result of a medical condition).
A review of the resident's Progress Notes under Health Status Note (HSN) dated, 10/12/23 at 02:51 PM, revealed that the assisted living staff came, assessed the resident, will be discharged in the afternoon, and that the responsible party (RP) was made aware.
Further review of the HSN dated 10/12/23 at 5:45 PM showed that the resident's RP was present when the resident was picked up by the transportation via wheelchair when discharged from the facility.
A review of the resident's discharge MDS dated [DATE] revealed that the MDS section A2105 Discharge Status was coded 04, Short-term general hospital instead of 01 which was discharge to home or community (that included assisted living).
On 01/18/24 at 9:51 AM, the surveyor interviewed the MDS Coordinator/Registered Nurse (MDSC/RN) in the presence of the survey team. The MDSC/RN informed the surveyor that she was responsible for answering all sections in the MDS except for sections C, D, E, F, and Q. The MDSC/RN confirmed that she was responsible for answering section A Identification Information that included section A2105 Discharge Status. She further stated that section A2105 should have been coded as 1 because the resident was discharged to an assisted living facility and not in the hospital. The MDSC/RN stated that she will get back to the surveyor on what had happened and why the MDS was not coded accurately.
On 01/18/24 at 10:57 AM, the survey team met with the Regional Nurse, Regional Infection Preventionist Nurse (RIPN), Director of Nursing (DON), and the Licensed Nursing Home Administrator (LNHA). The surveyor notified the facility management of the above findings regarding the resident's MDS was not accurately coded to reflect the discharge to the community.
On 01/22/24 at 10:08 AM, the survey team met with the LNHA, RIPN, DON, and Regional Nurse. The RIPN confirmed that the resident's discharge MDS was not coded accurately to reflect the discharge to an assisted living facility.
On 01/24/24 at 12:49 PM, the survey team met with the LNHA, DON, RIPN, Regional Nurse, and the Regional Food Service Director, and there was no additional information provided by the facility management.
NJAC 8:39-11.1, 11.2(e)(1)