CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of facility provided documentation, it was determined that the facility failed to: ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and review of facility provided documentation, it was determined that the facility failed to: a) follow their Accident/Incident Policy and complete an investigation when a resident was found with a dislodged hemodialysis [the clinical purification of blood by dialysis, a substitute for the normal function of the kidney] perma-catheter on [DATE], and required emergency transport to the hospital, and b) document and consistently implement interventions to prevent recurrence. This deficient practice occurred for 1 of 5 residents reviewed for accidents/incidents (Resident #76), when on [DATE] Resident #76 was observed by staff trying to remove the hemodialysis perma-catheter, and on [DATE] Resident #76 was found unresponsive, profusely bleeding with the hemodialysis perma-catheter dislodged and was pronounced deceased .
Resident #76 had diagnoses which included but were not limited to: dependence on renal dialysis, anxiety disorder, and vascular dementia with other behavioral disturbances.
A review of the Progress Notes (PN) revealed a Licensed Practical Nurse (LPN) #1 documented on [DATE], that Resident #76 dislodged his/her dialysis access to the right chest wall, was bleeding profusely and was sent to the emergency room (ER). A PN by LPN #1 dated [DATE], documented that Resident #76 was trying to remove his/her perma-catheter located to the right chest wall. A PN by LPN #2 dated [DATE], revealed Resident #76 was again found with his/her perma-catheter dislodged, was bleeding a significant amount, required cardiovascular pulmonary resuscitation (CPR), and was pronounced deceased by the emergency response physician.
The facility's failure to follow their Accident/Incident policy, complete an investigation and implement interventions resulted in an Immediate Jeopardy (IJ) situation. The IJ situation began on [DATE], and was identified on [DATE] at 2:42 PM, and the Licensed Nursing Home Administrator (LNHA) was notified of the IJ situation. An acceptable removal plan was received on [DATE] at 3:20 PM and was verified as implemented on [DATE] at 11:42 AM.
The evidence was as follows:
On [DATE] at 12:05 PM, Surveyor #1 requested and reviewed Accident/Incident reports for Resident #76. The facility provided two Accident/Incident reports dated [DATE] and [DATE]. A review of additional PNs revealed documentation dated [DATE] by the Social Worker (SW). The SW documented a phone call with the resident's family about the resident's expressed feelings towards dialysis, but that the resident would continue with dialysis.
Surveyor #1 reviewed the electronic medical records (EMR) for Resident #76. Resident #76's most recent Quarterly Minimum Data Set (MDS) an assessment tool used to facilitate care, dated [DATE], which included but was not limited to; a Brief Interview of Mental Status (BIMS) of 08 out of 15 which indicated the resident was moderately cognitively impaired. Section E0200 documented the resident had no behaviors. Resident #76 required extensive assistance for Activities of Daily Living (ADLs) except eating which was supervision only. Section O documented that the resident received dialysis while a resident.
The Order Listing Report dated [DATE] through [DATE], included but was not limited to; an order to assess dialysis site for signs and symptoms of infection/bleeding every shift. A notation was documented that the resident was socially inappropriate yelling to exhaustion.
A review of the on-going patient centered Care Plan (CP) included but was not limited to; a focus area of at risk for adverse effects related to the use of antianxiety medication dated [DATE], with interventions including notify physician of decline in ADL or mood/behavior, psychiatric consult and follow-up as needed, and both initiated on [DATE] with no revisions. A focus area of at risk for behavior symptoms related to dementia-restlessness initiated [DATE], with no revisions. A focus area of renal insufficiency initiated [DATE], with interventions which included check access site for evidence of infection, swelling or excessive bleeding. There were no revisions to include the dislodged perma-catheter on [DATE] or [DATE], nor interventions to prevent recurrence. The CP did not contain focus area or interventions regarding the documentation of the event that occurred when Resident #76's hemodialysis perma-catheter was dislodged on [DATE], and when the resident was observed trying to pull the hemodialysis perma-catheter out on [DATE]. In addition, there were no focus areas, goals or interventions regarding the documentation of Resident #76's expressed feelings towards dialysis.
A review of the PN Situation Background Appearance and Review (SBAR - a summary) dated [DATE], included but was not limited to; Situation: 1. patient perma-cath to right chest wall was dislodged. 4. Has this condition, symptom or sign occurred before? yes. 4a. If yes, treatment for last episode: [DATE]. Resident was sent out to [name redacted] for insertion. Appearance: Mental Status Evaluation: 8. Compared to baseline; b. increased confusion or disorientation. 10. Are there any behavioral issues noted? a. Yes. 10b. Describe symptoms or signs: occasional yelling/screaming. Call for 911, Emergency medical transport.
On [DATE] at 12:17 PM, during an interview with the surveyor, the Director of Nursing (DON) stated that she only had two Accident/Incident reports for Resident #76. The DON stated that the process was to do Accident/Incident reports for situations such as falls, bruising, injuries, unusual occurrences, skin breakdown, and new wounds. The DON stated Resident #76 had a perma-catheter and had been sent to the hospital a few times because he/she pulled out the perma-catheter. The DON clarified that, well the staff found it [the dislodged hemodialysis perma-catheter] but nobody actually saw him/her pull it out. It was possible it could have come out some other way. The DON stated that Resident #76 was not alert but could say that he/she doesn't want hemodialysis. The DON stated that she had spoken to the nurse regarding the [DATE] incident, but did not document the conversation. The DON further stated she had no documented statements from any of the staff. She acknowledged, that's not the normal procedure when there was an incident. The DON stated there should have been an investigation, but it was not done. The DON further stated, I did ask staff to provide statements, but I was not given anything. She stated the dislodged perma-catheter was not considered a usual occurrence and she should have requested an investigation. She stated the supervisor on duty documented in the EMR and in the communication report. When asked about a review of the CP, the DON stated, I don't remember, but I would expect that [the dislodged hemodialysis perma-catheter] to be on the care plan since there was a history of the resident pulling out the perma-catheter. The DON further stated the incident had not been reported to the New Jersey Department of Health (NJDOH). The DON stated, I don't remember if this was discussed in morning meeting. We would usually review the incidents.
On [DATE] at 11:34 AM, during an interview with Surveyor #2, the Certified Nursing Assistant (CNA) #1 revealed that the resident was not on her assignment. CNA #1 stated she was aware that Resident #76 was a hemodialysis patient and had a privately hired aide for companionship that would sit with him/her. She stated that when the private aide was not at the facility, the resident would be placed by the nursing station for monitoring.
On [DATE] at 11:38 AM, during an interview with Surveyor #2, the LPN Unit Manager (UM) stated that the resident had a private aide hired by the family for 7 days a week from 8:00 AM to 8:00 PM. She stated Resident #76 had a behavior of yelling out, would try to ambulate unassisted, was very confused, and attended hemodialysis three times weekly. She stated that the hemodialysis center reported a behavior of the resident screaming, had attempted to remove his/her colostomy [a surgically created opening to empty fecal matter into a bag], was very restless and difficult to redirect. The LPN UM stated that the resident was scheduled to receive an anti-anxiety medication prior to receiving hemodialysis.
On [DATE] at 11:39 AM, during an interview with Surveyor #3, CNA #2 stated that the resident went back and forth to dialysis, his/her behaviors included lashing out and yelling. CNA # 2 stated, If I noticed anything with his/her dialysis site, I would go directly to his/her nurse and let them be aware. About a few weeks before he/she passed, he/she would try to pull out his/her dialysis catheter. I would tell him/her not to touch it. In the morning before his/her private aide would come in, I would place him/her by the nurse's station at the front desk so the Unit manager or unit clerk could watch him/her until the aide got here. His/her aide was more of a companion so we would do his/her physical care. When I would bring him/her to the front desk, I would tell the UM why and that he/she was trying to pull at his/her dialysis catheter. I don't remember seeing the dialysis site bleeding on my shifts. I heard he/she had pulled out his/her catheter on other shifts and had to be sent out to the hospital. I would check on him/her frequently on my shift.
On [DATE] at 11:45 AM, during an interview with Surveyor #3, the Unit Secretary stated that she was familiar with Resident #76 and that the resident received dialysis. The Unit Secretary further stated that when he/she first came to the facility, the CNAs would bring him/her to the nurses desk because the resident would try to get out of the bed.
On [DATE] at 11:38 AM, during an interview with Surveyor #1, the SW stated she had recalled the resident. The SW stated there were, a lot of complex things going on. The resident had an aide for companionship because the resident didn't do his/her own care. The SW was asked about the [DATE] PN. The SW stated that the resident wasn't oriented and at times he/she would state they didn't want to go to dialysis, but he/she did not say it every day or consistently. The SW stated at the time of the PN, the resident verbalized only once or twice that he/she didn't want to go to dialysis. The SW stated she reached out to the family to make them aware. The SW stated that was the last time Resident #76 had ever said that he/she did not want to go to dialysis. The SW stated she was not aware if the resident ever pulled out his/her hemodialysis perma-catheter. The SW stated if the resident had pulled out their hemodialysis perma-catheter, she would expect to have been made aware and there would be an Interdisciplinary Team meeting.
On [DATE] at 12:02 PM, the LNHA stated she was familiar with Resident #76 and that the resident had a private duty aide from 8:00 AM to 8:00 PM just for companionship. She stated the resident was a hemodialysis resident and had gone out on [DATE] for the dialysis perma-catheter being dislodged. The LNHA stated he/she passed away here [at the facility] because his/her [hemodialysis] perma-catheter was out on [DATE]. The LNHA further stated, I don't remember if I was in am [morning] meeting for clinical for [DATE]. I would expect for it [dislodged hemodialysis perma-catheter] to be discussed especially since we sent him/her out. We definitely would discuss why we sent out a resident and if there was anything we could have done in-house. The LNHA stated she did not know that the resident had stated he/she did not want to go to dialysis. The LNHA further stated that maybe Resident #76 did not want to go to dialysis because of the late appointment time. The LNHA stated that should have been discussed in a meeting or care conference. The LNHA stated she was only aware of two times the resident pulled out their perma-catheter. She stated on [DATE], the DON had spoken to the staff who would have called the DON about Resident #76. The LNHA stated that after thinking about the incident, she realized it was an unusual occurrence and should have been reported to the NJDOH. The LNHA stated there was no investigation or statements done at the time of Resident #76's dialysis perma-catheter being dislodged. She stated the DON started an investigation after the surveyors made the facility aware. The LNHA reviewed the facility Accident/Incident policy and acknowledged that the incident on [DATE] also should have warranted an investigation. The LNHA stated if the resident had a behavior of dislodging their perma-catheter, interventions should have been implemented. The LNHA further stated there would be targeted behaviors documented if there was a specific behavior exhibited by the resident.
On [DATE] at 1:11 PM, LPN #1 was interviewed via telephone. LPN #1 stated that on [DATE], he found Resident #76 with his/her perma-catheter already dislodged. LPN #1 stated he had not witnessed the resident pulling it [the perma-catheter] out. He stated he applied pressure to the bleeding dialysis site and called 911. LPN #1 stated the resident was sent out to the hospital and returned on [DATE]. LPN #1 stated that on [DATE], he had witnessed Resident #76 trying to remove the perma-catheter and was able to stop him/her and reinforce the dressing. LPN #1 stated he reported the incident to his supervisor.
On [DATE] at 1:35 PM, the DON and the LPN UM were interviewed by the surveyors. The DON stated that the surveyors, opened her eyes and she should have investigated but did not. I take ownership. The DON stated she read that the resident coded and when a resident codes, it must be discussed in the morning meeting. The DON stated, I should have investigated, and I should have reported [to NJDOH]. There would be a clinical discussion but there wasn't for this one. I don't know. It wasn't done. The DON further stated she was doing the investigation now that the surveyors brought it to the attention of the facility. The LPN UM stated that there was documentation in the EMR that Resident #76 would pull at his/her perma-catheter. The LPN UM stated pulling at his/her perma-catheter was like a behavior. When asked about interventions for Resident #76's behavior of pulling at their perma-catheter, the DON stated there was a talk of an ace wrap, but it was not documented. The DON acknowledged that with no causal factor documented and no interventions documented, we don't know that anything had been done and there is nothing else we can tell you.
On [DATE] at 2:26 PM, the DON was in the conference room with the surveyors. The DON had provided statements that she acknowledged were just gathered and are all back dated. The DON stated, I know the staff and I asked them Friday 10/6 [23] and I noticed they were all backdated. I noticed but did not want to change anything. I know it's not the right date.
On [DATE] at 10:31 AM, the Registered Nurse (RN) supervisor stated that on [DATE], she was called into Resident #76's room, CPR was in progress, the perma-catheter was dislodged and there was blood all over. She stated 911 [Emergency Medical Services - EMS] was called, the family was called, EMS arrived, and the EMS physician pronounced the resident as deceased . The RN stated she notified the doctor's Nurse Practioner and the DON. When asked how the DON was notified, the RN stated a text message was sent to the DON and I thought it was taken care of by the next shift. The RN stated, it was a company text so I would not know if there was a response. I let the 11:00 PM to 7:00 AM shift know. The company texting phone stays at facility. The RN stated she knew prior to [DATE], that the resident had pulled at his/her perma -catheter. I was aware of him/her having a history of pulling the perma-catheter out. They [the facility staff] have morning meetings. I would email a report to the DON, and other parties involved to make them aware of things that happened. The RN stated that information on the email included things such as the census, admissions, run down of what's going, and on any staff call outs. She further stated that there would be a verbal report to the on-coming shift. The RN stated that every shift was supposed to monitor the hemodialysis perma-catheter during rounds, make sure Resident #76 was calm, and monitor the site. I would think that would be part of the report, to monitor specifically for pulling at the cath [hemodialysis perma-catheter].
A review of the facility provided email, Clinical Rounds [DATE], sent on [DATE], included but was not limited to; Resident #76- pulled perma-cath last night and went to ER; contact list updated per family request. A second facility provided email, 11-7 Shift rep [report] 9/15, sent [DATE], included but was not limited to; Admission/s [Resident #76] reinserted perma-cath- resident still attempts to pull out perma-cath. A third facility provided email, 3-11 report, sent on [DATE], included but was not limited to; Resident #76 pulled his/her perma-catheter and then he/she was coded then he/she pronounced [deceased ] at 11:27 PM. [name redacted] funeral parlor.
A review of the facility provided, Accidents and Incidents - Investigating and Reporting, policy edited [DATE], included but was not limited to; Policy Statement: all accidents or incidents involving residents occurring on our premises shall be investigated and reported to the Administrator. Policy Interpretation and Implementation: 1. The nurse supervisor and/or department director or supervisor shall promptly initiate and document investigation of the accident or incident. 5. The nurse supervisor and/or department director or supervisor shall complete a Report of Incident/Accident form and submit the original to the DON within 24 hours. 7. Incident/Accident reports will be reviewed by the Safety Committee To analyze any individual resident vulnerabilities. Continuous Quality Improvement: 1. The quality improvement program shall include a systematic review and evaluation of incidents and accidents, prevention, management, and documentation practices. 2. The center will collect and analyze data to evaluate outcomes or performance. Data analysis shall focus on recommendations for implementing corrective actions and improving performance.
A review of the facility provided, Hemodialysis Pre and Post Care, policy revised 3/2010, included but was not limited to; Purpose: to assist the resident in maintaining homeostasis pre-and post- hemodialysis. To assess and maintain patency of hemodialysis access. Detect complications of access site related to cannula separation. General Information: Routes of hemodialysis treatments will be monitored for potential complications or infections. Treatment sites are to be assessed regularly and more frequently if complications arise. Assess resident for: change in physical and/or mental function. Post Dialysis Care: 6. Report any significant change in resident's behavior.
A review of the facility provided, Rapid Response Protocol, revised [DATE], included but was not limited to; Rapid response events are high risk situation . that may have resulted in, or like to results in, serious physical or mental harm . Timely response to the event is essential to know the facts and to take action to mitigate risks. Steps to Follow Immediately when an Event Occurs: obtain statements and document on appropriate forms, create a timeline of events determine if event is reportable to state regulatory agencies, Ombudsman. Concluding the Investigation: 1. what steps were taken to protect the person involved (immediate and ongoing)? Rapid Response Trigger Events: unexpected death.
A review of the facility provided, Care Plans, Comprehensive Person-Centered, edited [DATE], included but was not limited to; Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and function needs is developed and implemented for each resident. Policy Interpretation and Implementation: 8.h. incorporate identified problem areas. n. Aid in preventing or reducing decline in the resident's functional levels. 10. Identifying problem areas and their causes and developing interventions that are targeted and meaningful to the resident. 11. Care Plan interventions are chosen after careful data gathering, proper sequencing of events, careful consideration between the resident's problem areas and their causes, and relevant clinical decision making. 14. The Interdisciplinary Team must review and update the care plan: a. when there has been a significant change in the resident's condition.
A review of the facility provided, Director of Nursing, dated 12/2006, included but was not limited to; Position Summary: responsible for the day to day coordination and oversight of all of the Nursing Department in accordance with current Federal, State and local regulations.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, review of electronic medical records (EMR), and review of facility provided documentation, it was determine...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, review of electronic medical records (EMR), and review of facility provided documentation, it was determined that the facility failed to report an unexpected death to the New Jersey Department of Health (NJDOH) for 1 of 2 residents (Resident #76), reviewed for unexpected death. The deficient practice was evidenced by the following:
A review of the EMR revealed that Resident #76 had diagnoses which included but was not limited to; dependence on renal dialysis [the clinical purification of blood by dialysis to substitute for the normal function of the kidney], vascular dementia with behavioral disturbances, and anxiety disorder. Resident #76 had a perma-catheter [a dialysis access site] located on the right upper chest area. The most recent Quarterly Minimum Data Set (MDS) an assessment tool to facilitate care, dated [DATE], documented a Brief Interview of Mental Status (BIMS) of 08 out of 15 which indicated moderate cognitive impairment. The MDS further documented that Resident #76 required extensive assistance for Activities of Daily Living (ADL) except for eating which required supervision only. The MDS documented the resident received hemodialysis while a resident at the facility. The Order Listing Report included an order to assess the dialysis site for signs and symptoms of infection/bleeding every shift, and that the resident was socially inappropriate by yelling to exhaustion. The on-going patient centered Care plan included a focus area of renal insufficiency initiated [DATE], with interventions that included to check the access site for evidence of infection, swelling or excessive bleeding.
A review of the Progress Notes (PN) included but were not limited to the following:
Dated [DATE], a Licensed Practical Nurse (LPN) #1 documented a Situation Background Appearance and Review (SBAR - a summary), which included but was not limited to; Situation: 1. patient perma-cath to right chest wall was dislodged. 3. Situation has gotten worse. Appearance: 2. Pulse - unable to determine, O2 [oxygen] sats [saturation] 73 % (normal saturation level would be between 95% - 100%). Interventions: 3.e. call for 911 and 3.f. emergency medical transport.
A PN dated [DATE], documented by the LPN included but was not limited to; at around 11 PM .a Certified Nursing Assistant (CNA) noticed blood on the resident's blanket Observed bleeding with right upper chest perma-cath pulled out Cardio Pulmonary Resuscitation (CPR) initiated .ambulance personnel arrived and continued CPR, resident pronounced [deceased ] by [name redacted] physician at 11:27 PM.
On [DATE] at 12:17 PM, during an interview with the surveyor, the Director of Nursing (DON) stated that she had spoken to the nurse regarding the situation on [DATE] but did not document the conversation. The DON further stated it was not a usual occurrence and that she should have asked for an investigation. The DON stated that the incident had not been reported to the NJDOH.
On [DATE] at 12:02 PM, the Licensed Nursing Home Administrator (LNHA) stated that Resident #76 had died at the facility because his/her perma-catheter came out on [DATE]. The LNHA further stated there was no investigation completed to determine a causal factor and that the situation should have warranted an investigation. She stated that after thinking about it, she had realized it was an unusual occurrence and it should also have been reported to the NJDOH.
On [DATE] at 1:35 PM, the DON stated, I should have investigated, and I should have reported [to NJDOH].
A review of the facility provided, Rapid Response Protocol, revised [DATE], included but was not limited to; Steps to Follow Immediately when an Event Occurs: determine if event is reportable to state regulatory agencies. Rapid Response Trigger Events: unexpected death.
NJAC 8:39-9.4(f)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facili...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility failed to develop a person-centered baseline Care Plan (CP) for residents within 48 hours of admission/readmission. The deficient practice was identified for 2 of 20 residents (Resident #69 and #61) reviewed for CP and was evidenced by the following:
a.) On 10/04/23 at 9:33 AM, Surveyor #1 observed Resident #69 lying in bed. The surveyor observed an indwelling urinary catheter tube and collection bag present [a tube used to drain urine from the kidneys into a collection bag] and attached to the side of the bed.
On 10/5/23 at 11:17 AM, Surveyor #1 observed Resident #69 in the facility therapy gym. The surveyor observed a urinary catheter tube and collection bag attached to the side of the resident's wheelchair.
A review of the electronic medical record (EMR) revealed that Resident #69 had been recently readmitted to the facility. Resident #69 had diagnoses which included but was not limited to; chronic kidney disease, obstructive and reflux uropathy, and benign prostatic hyperplasia with lower urinary tract symptoms. A review of the Order Listing Report, as of 10/5/23, included an order dated 09/13/23 for staff to monitor urinary catheter output on every shift. There were no further orders regarding Resident #69's indwelling urinary catheter. A review of the Medication Administration Record (MAR) and Treatment Administration Record (TAR) for both September 2023 and October 2023 through discharge revealed that staff documented the catheter output, however, the MARs and TARs failed to document and indicate any additional information, including care, regarding the urinary catheter. A review of the Resident #69's person-centered on-going CP failed to include any information initiated upon readmission regarding the use of an indwelling urinary catheter, goals, or interventions.
On 10/06/23 at 8:39 AM, during an interview with Surveyor #1, the Director of Nursing (DON) stated the process of a CP was that upon a resident's admission the facility would identify things which included risks, pain, falls, diabetes, and urinary catheters. She stated those things should be documented on the CP and that the purpose of the CP was for staff to know how to take care of resident. The DON further stated the CP would include interventions and goals so the staff would be able to evaluate and make changes as needed. The DON stated that care plans were reviewed on Thursdays by the Interdisciplinary Team which included nursing, therapy, and the social worker.
On 10/10/23 at 8:27 AM, Registered Nurse Unit Manager (RN UM) stated that Resident #69 had an indwelling urinary catheter upon readmission. She stated that the staff would perform daily catheter care, monitor urinary output, ensure the catheter and bag would not touch the floor, and perform perineal [area surrounding genitals] care. The RN UM stated the information would be documented on the TAR and also in the CP. The RN UM accessed the CP and then acknowledged the information regarding the catheter was not documented.
On 10/10/23 at 9:14 AM, the DON stated the indwelling urinary catheter would be documented on the resident's CP. The CP would inform the staff how to take care of the indwelling urinary catheter.
On 10/12/23 at 2:02 PM, concerns were discussed with the Licensed Nursing Home Administrator (LNHA) and the DON.
On 10/13/23 at 9:44 AM, the DON provided a resolved CP for Resident #69. The CP documented date initiated: 10/06/23. The DON acknowledged the CP was not developed upon Resident #69's readmission to the facility but it should have been.
b.) On 10/04/23 at 9:13 AM, during the initial tour of the facility, the surveyor observed and interviewed Resident #61 in his/her room. The resident was awake and alert and able to be interviewed. At that time, the resident stated to the surveyor that he/she fell at home and was readmitted to the facility for follow up care. The surveyor observed a urinary catheter drainage bag along with the dignity bag lying on the floor.
On 10/05/23 at 9:40 AM, the surveyor returned to the unit and observed the urinary catheter drainage bag hung on the bedrail and the privacy was bag touching the floor.
On 10/05/23 at 10:40 AM the surveyor reviewed the medical record of Resident #61 which revealed that the resident required the use of an indwelling urinary catheter, the rationale or the diagnosis for the indwelling urinary catheter was not provided. The admission evaluation dated 07/03/23 reflected that Resident #61 had an indwelling urinary catheter in place. The physician order sheet dated 07/04/23 reflected a telephone order dated 07/04/03 for urinary catheter care and catheter output every shift.
A review of Resident #61's CP indicated that the resident did not have a CP related to the inddwelling urinary catheter care, or the care related for maintenance of the urinary catheter drainage bag.
According to the (MDS) Minimum Data Set assessment dated [DATE], Resident #61 had a BIMS score of 10 out of 15 indicative of moderate cognitive impairment. According to the MDS dated [DATE] and 07/03/23 Resident #61 was not coded as having a Foley Catheter.
On 10/05/23 at 10:15 AM, the surveyor interviewed the Licensed Practical Nurse (LPN). The LPN stated that the resident had a wound and had a urinary catheter since admission. The LPN stated that if a resident had a urinary catheter for wound healing or urinary retention, that it should be reflected in the CP.
The surveyor reviewed the CP along with the LPN and the LPN was unable to locate a care plan for the urinary catheter or any interventions and directives for the staff to follow to care for/and maintain the urinary catheter and the drainage bag to prevent complications and maintain function.
On 10/06/23 at 9:30 AM, the surveyor interviewed the Unit Manager (UM) regarding the urinary catheteere care. The UM provided a urology consult which revealed that the resident had a [brand name] urinary catheter in place and the UM could not provide the rationale for the catheter.
The UM reviewed the resident's CP in the presence of the surveyor. There was no focus, goals or interventions for the urinary catheter.
A CP for the urinary catheter was developed, after surveyor inquiry, on 10/06/23.
On 10/10/23 at 10:39 AM, the surveyor interviewed the DON in the presence of the survey team and the Administrator. The DON stated if a resident had a urinary catheter in place, a CP for catheter care should have been initiated.
A review of the facility provided, Care Plans, Comprehensive Person-Centered, edited 04/25/22, included but was not limited to; 7. The care planning process will: b. includes an assessment of the resident's strength and needs. 8. a. include measurable objectives and timeframes. b. describes the services to be furnished to attain or maintain the highest practicable physical, mental, and psychosocial well-being. f. includes goals upon admission and desired outcomes. h. incorporates identified problem areas. i. incorporates risk factors. L. reflects treatment goals, timetables, and objectives in measurable outcomes. m. identifies the professional services responsible for each element of care. n. aids in preventing or reducing decline in the resident's functional status. p. reflects recognized standards of practice for problem areas and conditions. q. includes medical or nonmedical care appropriate. 10. Identifying problem areas developing interventions that are targeted and meaningful to the resident are the endpoint of the interdisciplinary process. 14. The Interdisciplinary Team must review and update the care plan: c. when the resident has been readmitted to the facility from a hospital stay.
NJAC 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facili...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility failed to revise comprehensive person-centered Care Plans for 2 of 20 residents (Resident #76 and #63) reviewed for care planning.
The deficient practice was evidenced by the following:
a.) A review of the electronic medical record (EMR) revealed that Resident #76 had diagnoses which included but were not limited to; dependence on renal dialysis [the process of purifying blood when the kidneys are not functioning properly], major depressive disorder, anxiety, and vascular dementia without behavioral disturbance. The most recent Quarterly Minimum Data Set (MDS) an assessment tool used to facilitate care, dated [DATE], included but was not limited to; a Brief Interview of Mental Status (BIMS) of 08 out of 15 which indicated the resident was moderately cognitively impaired. Section E0200 indicated the resident had no behaviors. The Order Listing Report dated [DATE] through [DATE], included but was not limited to; socially inappropriate yelling to exhaustion. A review of the on-going patient centered Care Plan included but was not limited to; a focus area of at risk for adverse effects related to the use of anti-anxiety medication initiated [DATE]. The CP revealed a focus area of cognitive loss related to vascular dementia and end stage renal disease initiated [DATE]. The CP revealed a focus area of at risk for behavior symptoms related to dementia-restlessness, initiated [DATE]. The CP revealed a focus area of renal insufficiency. A goal was to have no complications related to dialysis devices or treatments, initiated [DATE] and revised [DATE]. The CP failed to be revised to identify the resident's behaviors of dislodging his/her dialysis access or the expressed feelings towards not wanting to go to dialysis.
A review of the EMR Progress Notes (PN) revealed the following:
On [DATE] the Social Worker (SW) documented she had spoken to the resident's family regarding the resident's feelings towards dialysis. At this time, resident will continue dialysis and IDT [Interdisciplinary Team] and the family will continue communication.
On [DATE], the Licensed Practical Nurse (LPN) #1 documented the resident had dislodged his/her dialysis access port located to the right chest. The resident was noted to be bleeding profusely.
On [DATE], LPN #1 documented resident was found trying to remove his/her perma-catheter [dialysis access].
On [DATE], LPN #2 documented that Resident #76 had been found with his/her perma-catheter dislodged, bleeding, cardiopulmonary resuscitation (CPR) started, 911 emergency services called, and the resident was pronounced deceased by the emergency services physician. The resident was also noted with occasional yelling/screaming.
On [DATE] at 11:38 AM, the LPN Unit Manager (LPN UM) stated the resident was very confused and would try to ambulate unassisted. She further stated that the Dialysis center reported a behavior that the resident attempted to remove his/her colostomy [a surgically created opening to empty the contents of the colon into a bag].
On [DATE] at 11:39 AM, the Certified Nursing Assistant (CNA) stated that Resident #76 would try to pull out his/her dialysis perma-catheter. The CNA stated, I would tell him/her not to touch it. The CNA stated that before the resident's privately hired companion aide would arrive, the CNA would bring Resident #76 to the nurse's station to be monitored for trying to pull out the dialysis perma-catheter.
On [DATE] at 11:38 AM, during an interview with a surveyor, the SW stated the resident wasn't oriented and at times did not want to go to dialysis. The SW stated the resident only verbalized this once or twice. She further stated she was not aware that the resident had ever pulled out his/her dialysis perma-catheter and that if that had happened, she would expect there to have been an Interdisciplinary Team meeting.
On [DATE] at 12:02 PM, the Licensed Nursing Home Administrator (LNHA) stated that Resident #76 had been sent to the hospital on [DATE], for dislodging the dialysis perma-catheter. She stated that she did not recall if she was present in the morning meeting for clinical issues regarding [DATE], but that she would expect that issue to have been discussed. The LNHA stated that when a resident was sent to the hospital, the team would discuss if anything could have been done in house prior to the transfer. The LNHA stated that she had been aware of other instances when the resident dislodged the perma-catheter and that if an investigation had been completed, there would be a rationale and interventions would have been put into place to prevent recurrence.
On [DATE] at 1:35 PM, the LPN UM stated that there was documentation in the EMR that Resident #76 would pull at the perma-catheter and that it was like a behavior.
A review of the facility provided email Subject Clinical Rounds [DATE], sent [DATE], included but was not limited to; [Resident #76] pulled perma-catheter last night and went to emergency room.
A review of the facility provided email Subject 11-7 Shift rep [report] 9/15, sent [DATE], included but was not limited to; [Resident #76] admission perma-catheter reinserted - still attempts to pull out perma-catheter.
A review of the facility provided email Subject 3-11 report, sent [DATE], included but was not limited to; [Resident #76] pulled his/her perma-catheter and then he/she was coded, pronounced [deceased ] at 11:27 PM.
2. The surveyor reviewed Resident #63's clinical record on [DATE] at 12:55 PM. The admission Face Sheet reflected that Resident #63 was admitted to the facility with diagnoses which included but were not limited to; difficulty walking, muscle weakness, anoxic brain damage (brain damage caused by lack of oxygen to the brain) and dysphagia.
The admission Minimum Data Set (MDS) an assessment summary dated [DATE], revealed that Resident #63 was severely cognitively impaired. Resident #63 scored 0 out of 15 on the Brief Interview for Mental Status (BIMS).
Section G of the MDS which addressed ADLs revealed that Resident #63 required extensive assistance of two persons physical assist for bed mobility and transfer and one person physical assist for personal hygiene. Section M of the MDS which addressed skin condition, revealed that Resident #63 was assessed as being at high risk for pressure sores. Resident #63 scored 12 on the Braden Scale indicative of being at high risk. According to the skin assessment performed on admission ([DATE]), Resident #63 was admitted with redness to the sacrum. There was no documented open area.
The surveyor reviewed Resident #63's Care Plan (CP). The CP initiated on [DATE] contained a Focus area for :At risk for alteration in skin integrity related to immobility. The Goal was for Resident #63 to remain free of breakdown within limits of disease process.
The CP Interventions included: Barrier cream to perineal/buttocks as needed. Initiated [DATE]; Encourage and assist to reposition; use assistive devices as needed. Initiated [DATE]; and Therapy evaluation and treatment per physician orders. Initiated [DATE].
Further review of the Progress Notes revealed the following entries dated:
[DATE], timed 15:34 [3:34 PM], Resident is dependent with all care. Hoyer lift for transfers from bed to [recliner chair];
[DATE], timed 17:26 PM [5:26 PM], Sacral DTI (deep tissue injury), no open wound, fungal rash. fungal rash - sacrum;
[DATE], timed 15:36 PM [3:36 PM], Resident #63 was seen on wound rounds on [DATE] noted with DTI to sacrum with dark discoloration . Measures 3 centimeters (cm) x 3 cm. Recommendations: Low Air Loss mattress. Roho cushion to wheelchair and repositioning.
[DATE], skin Note: Resident was seen on skin round for evaluation and treatment of wounds. measures 3 cm x 3 cm. Noted with discoloration. Discussed with staff to continue to offload. Recommendations: Low Air Loss mattress, Roho cushion and repositioned.
Skin Note of [DATE]: Visited by wound care unstageable [full thickness skin and tissue loss] pressure injury measures: 2.5 cm x 3 cm x 0.2 cm. debridement performed (removal of dead tissue).Mattress and offloading. The facility provided the Low Air Loss Mattress on [DATE] after the resident developed an unstageable pressure sore to the sacrum. The wound care order was to change the dressing daily and when soiled. Review of the nurses' notes from [DATE] through [DATE] did not reflect when wound care was provided and the wound condition and was only documented when the Wound Care Team visited.
On [DATE] Resident #63 developed an additional wound on the left ischium area with the following measurements: 3 cm x 3 cm x .1 cm. The wound was classified as an irritant contact dermatitis, with macerated periwound.
Recommendations: Increase dietary protein, and dietary supplement. Offloading: Recommend turning and positioning as per standard of care. Avoid positioning which places direct pressure to the wound site.
Low Air Loss Mattress with turning and positioning measures in place.
Recommend limiting continuous time spent sitting to less than 2 hours per session on an appropriate pressure reducing surface.
The recommendations were not added to the CP for Resident #63.
On [DATE] the surveyor observed Resident #63 in bed positioned in supine position from 10:49 AM to 12:30 PM. The facility did not have measures in place to evaluate when the resident was last turned or cared for.
On [DATE] at 10:52 AM, the surveyor observed wound care with the Licensed Practical Nurse. The sacral wound had the following measures: 2.5 cm x 2.5 cm x 0.2 cm. The wound on the left ischium measures: 5.5 cm x 4.75 cm x 3 cm.
Both wounds were noted with necrotic and slough tissue and emitted a foul odor. The observed wound conditions were not documented after wound care. The nurses only initialed that wound care was completed.
Following the wound care, the surveyor interviewed the UM regarding the wound. Upon inquiry she stated she had not observed the wound for two weeks.
An interview with the Infection Preventionist on [DATE] at 12:15 PM, revealed that stated she constantly reminded staff the importance of following the recommendations from wound care practitioners. Upon inquiry, she could not comment on the rationale for not having measures in place to prevent the wound from worsening.
[DATE] at 10:44 AM, the surveyor interviewed the Registered Nurse IP regarding how Resident #63's Plan of Care was communicated to the CNA. The IP stated that that in the morning the Unit Manager gave reports to the nurses and the CNAs. She further added that all information regarding a residents care was entered and accessible to staff under Task on the Electronic Plan of Care (E-POC).
On [DATE] at 2:02 PM, the above concerns were addressed again with the LNHA and the DON.
The facility had no additional information to provide.
A review of the facility provided, Care Plans, Comprehensive Person-Centered, edited [DATE], included but was not limited to; Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and function needs is developed and implemented for each resident. Policy Interpretation and Implementation: 8. h. incorporate identified problem areas. n. Aid in preventing or reducing decline in the resident's functional levels. 10. Identifying problem areas and their causes and developing interventions that are targeted and meaningful to the resident. 11. Care Plan interventions are chosen after careful data gathering, proper sequencing of events, careful consideration between the resident's problem areas and their causes, and relevant clinical decision making. 14. The Interdisciplinary Team must review and update the care plan: a. when there has been a significant change in the resident's condition.
NJAC 8:39-11.1; 11.2(e)(i); 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** c.) On 10/06/23 at 6:30 AM, Surveyor #2 observed a staff member standing in front of a medication cart in the middle hall of the...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** c.) On 10/06/23 at 6:30 AM, Surveyor #2 observed a staff member standing in front of a medication cart in the middle hall of the first unit. The staff member was identified as the Registered Nurse Supervisor (RNS) who had been working the 11:00 PM to 7:00 AM shift. The RNS had his computer open and informed Surveyor #2 that he was in the middle of preparing and pouring a pain medication for a resident. Surveyor #2 asked if he would be administering any other residents any medication and the RNS stated he would be administering a Tylenol (a pain and fever reducing medication) to a different resident.
On 10/06/23 at 6:33 AM, the RNS exited the first resident room and documented in the computer. The RNS next walked into another resident's room. Surveyor #2 stood by the medication cart and could hear the RNS talking to the resident.
On 10/06/23 at 6:37 AM, the RNS exited the second resident room. Surveyor #2 was still standing at the medication cart. Surveyor #2 asked about observing the administration of the Tylenol. The RNS stated he had already administered the medication. When inquired how that was done since he had not returned to the medication cart to obtain the medication, the RNS stated he had it ready and with him. Surveyor #2 asked for clarification. The RNS stated, it was pre-poured.
At that time, the RNS stated that it was not the facility procedure to pre-pour medications and carry them around because the medications could easily get mixed up.
On 10/06/23 at 9:42 AM, the DON was made aware and stated that the nurses know better and should never pre-pour medication. The DON stated that by pre-pouring medication, the medications could become mixed up and possibly be given to the wrong resident.
On 10/10/23 at 11:13 AM, the DON stated that the pharmacy consultants would assess the nurses yearly with medication administration competencies. The DON stated that she was unable to find a previous competency for the RNS, but that the consultant pharmacy conducted an observation with him on 10/06/23.
A review of the facility provided, Administering Medications policy edited 5/21/19, included but was not limited to; 10. Check the label three times to verify the right resident, right medication, right dosage, right time, and right method before giving the medication. 12. The expiration/beyond use date is checked prior to administering. When opening a multi-dose container, the date opened is recorded on the container. 19. The medication cart is kept closed and locked when out of sight. No medications are kept on top of the cart.
NJAC 8:39-11.2(b), 29.4 (a)(b)
Based on observation, interview and review of medical records and other facility documentation, it was determined that the facility failed to follow professional standards of clinical practice with respect to: a.) the administration of medications and b.) adhering to facility policy for Medication Administration. The deficient practice was identified on 2 of 2 Units observed for medication pass administration. The deficient practice was evidenced by the following:
Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
a . On 10/07/23 at 7:18 AM, during an observation of the medication administration cart on the [NAME] Unit with the Licensed Practical Nurse (LPN) who worked the 11:00 PM -7:00 AM shift and the Registered Nurse (RN ) assigned to the 7:00 AM-3:00 PM shift, revealed an orange pill was stored in a medication cup inside the top drawer. Both nurses were at the medication cart ready to start the narcotic count. The Licensed Practical Nurse (LPN) who worked the night shift stated that the medication could have been Benadryl, but the RN then identified the medication as Protonix (acid suppressing medication). The RN pulled a box from the middle drawer and opened one of the pills and verified that the pill as Protonix. Both nurses declined that they placed the open medication inside the medication cart.
b. On 10/06/23 at 7:45 AM, the surveyor informed the Registered Nurse (RN) 07:00-3:00 PM shift she would be followed for medication pass administration. The Registered Nurse ( RN ) poured 1 tablet of Metoprolol (medication used to control hypertension) for Resident #60. Resident #60 was in the hallway. The nurse escorted the resident to the room and left the medication on top of the medication. cart. The surveyor observed one resident in the hallway and one ancillary staff. The surveyor remained next to the medication cart and informed the Unit Manager who just exited from another room in the hallway. The Unit Manager verified that one pill was in the medication cup and the nurse was not around. The Unit Manager removed the cup from the medication cart and went to the room to get the nurse. The nurse indicated that she forgot.
On 10/07/23 at 9:15 AM during an interview with the Unit Manager, she stated that was not the facility protocol. She went on to state that medications should not be left unattended on top of the medication cart.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview it was determined that the facility failed to ensure a resident with limited r...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview it was determined that the facility failed to ensure a resident with limited range of motion (ROM) received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion. This deficient practice was identified for 1 of 1 resident (Resident # 47) reviewed for ROM and was evidenced by the following:
On 10/04/23 at 09:30 AM, during the initial tour, the surveyor observed Resident (R #47) in bed watching television and the resident expressed some concerns with receiving restorative care to maintain physical function. During the lunch meal R #47 was observed in bed with his/her meal tray and was observed eating independently.
On 10/05/23 at 9:15 AM, observation revealed some possible limited range of motion to bilateral lower extremities and increase in tremors observed during resident interview. Resident #47 stated that he/she would like to get out of the bed and attend physical therapy, and get out of the room. Resident #47 indicated that he/she informed the Unit Manager that he/she would like to get out of the bed two weeks ago and nothing was done.
The surveyor reviewed Resident# 47's electronic medical record (EMR). Resident (R #47) was admitted to the facility with diagnoses which included but were not limited to: Morbid obesity, muscle weakness, type 2 diabetes mellitus with unspecified complications, difficulty in walking, Addisonian crisis (an emergent adrenal crisis) and tremors.
A review of the Quarterly Minimum Data Set with assessment reference date (ARD) of 09/18/23, found R #47 was coded with functional limitation in range of motion to the lower extremity (impairment on both side).
In Section O. Special Treatment and Program, the coding for Restorative Nursing Program found R #47 was coded 0 (zero) for the number of days each of the following restorative programs were performed for at least 15 minutes a day in the last 7 (seven) calendar day, passive range of motion, active range of motion, and splint application.
A review of the Restorative Nursing Communication Form dated 07/21/23 had the following recommendations: Active/ Active Assistive Range of Motion to bilateral lower extremities. Ankle pumps, hip flexion, hip abduction and short arc Quads. The goal was to maintain and prevent decline in the resident's range of motion to enable good hygiene and prevent skin breakdown.
On 10/10/23 at 10:12 PM, following the conversation with Resident #47 regarding their concerns, the surveyor interviewed the CNA who cared for Resident #47. The surveyor asked when was Resident #47 was last transferred out of bed to the recliner chair. The CNA stated, It had not been done since I have been here. The CNA added, usually he/she would get out of the bed with physical therapy. Upon further inquiry, the CNA added that restorative care had not been completed due to not having enough staff since the CNA assigned to complete restorative care had to take on a resident assignment and could not perform restorative care duties.
On 10/10/23 at 10:15 AM, the surveyor interviewed the Unit Manager regarding restorative care and out of the bed and Range of Motion (ROM). The UM revealed that the facility had a restorative program that could not be fulfilled due to staffing issues. The UM stated that following admission, Resident #47 refused to get out of the bed with a mechanical lift due to an incident that occurred that day. However, the UM confirmed that Resident #47 requested to get out of the bed 2 weeks ago but there was no chair to accommodate the request. The UM further stated that Resident #47 needed a special chair to get out of the bed. Regarding Passive Range of Motion exercise, The UM stated that the Certified Nurse Aides (CNAs) were responsible for performing range of motion and would document Restorative Care in the computer software.
On 10/10/23 at 10:15 AM, the UM provided a copy of the restorative care and it had not been completed for Resident #47. According to the order, Resident #47 was transitioned to restorative care on 07/21/23.
On 10/10/23 at 11:07 AM, the surveyor interviewed the Physical Therapy (PT) Director and inquired regarding the restorative process. The PT Director confirmed that Resident #47 was transitioned from Occupational therapy to restorative process on 07/21/23. Prior to discharge, the restorative CNA would be trained and the contract will be presented to the UM who will sign also the contract. The PT Director stated that he was not made aware of a request for a special chair and would assist if he was made aware. The PT Director informed the surveyor that he would address the concern today referring to 10/10/23.
On 10/10/23 at 11:30 AM, with the assistance of the CNA, the [NAME] (CNA software where care was documented) was reviewed. CNA reported entries were made when restorative care was completed. The surveyor reviewed the documentation and could not find any entries for restorative care. The surveyor then inquired if the software included refusal. The CNA demonstrated that they could document refusal. The surveyor then inquired if Restorative was documented for the month of September, the CNA confirmed that there was no documentation for restorative care.
On 10/10/23 at 11:45 AM, the surveyor requested the restorative documentation book for review, there was no documentation regarding Resident #47 receiving restorative care as ordered. The UM confirmed there was no documentation. She elaborated that restorative nursing could not be assigned due to staffing shortages. The UM stated, if they do not have enough CNAs on the floor, the restorative CNA had to provide resident care. According to the document provided, Resident #47 received one session of restorative care on 10/03/23.
On 10/11/23 at 10:38 AM, the surveyor observed Resident #47 in bed. Resident #47 stated that he/she was very happy. Resident #47 informed the surveyor that he/she was out of the bed for 2 hours yesterday. The surveyor observed there was now a special chair in the room. The resident stated, it feels very good to get out of the bed. The CNA and the PT director facilitated the transfer out of the bed. I have been waiting for 3 months for that.
On 10/12/23 at 2:20 PM, the facility was made aware of the concerns with restorative care.
On 10/13/23 at 9:54 AM, during an exit interview with the DON and Licensed Nursing Home Administrator (LNHA). They confirmed they were unaware that restorative care was not being completed. The LNHA stated every CNA was responsible for completing restorative care.
NJAc 8:39-27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews, and review of facility provided documentation, it was determined that the fac...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews, and review of facility provided documentation, it was determined that the facility failed to provide treatment and services to limit the potential of infection for 2 of 2 residents (Resident #69 and #61) reviewed for the use of indwelling urinary catheter [a tube used to drain urine from the kidneys]. The deficient practice was evidenced by the following:
A.) On 10/04/23 at 9:33 AM, Surveyor #1 observed Resident #69 lying in bed. Surveyor #1 observed a urinary catheter tube draining into a urinary catheter bag with a privacy bag over it on the side of the bed.
On 10/5/23 at 11:17 AM, Surveyor #1 observed Resident #69 in the therapy gym. The surveyor observed the urinary catheter with the catheter bag on the side of the resident's wheelchair.
A review of the electronic medical record (EMR) revealed that Resident #69 had been admitted and readmitted to the facility. Resident #69 had diagnoses which included but were not limited to; chronic kidney disease, benign prostatic hyperplasia, and obstructive and reflux uropathy. A review of the Order Listing Report, active orders as of 10/05/23, included an order dated 09/13/23 to monitor urinary catheter output every shift. There were no other orders regarding the indwelling urinary catheter. A review of the Treatment Administration Record (TAR) for September 2023, revealed the staff were monitoring the catheter output every shift. The TAR and Medication Administration Record (MAR) did not document any other care or information regarding the urinary catheter. A review of the TAR and MAR for October until discharge revealed the staff were monitoring the catheter output every shift, but no other documented care or information regarding the urinary catheter. A review of the patient centered on-going Care Plan included but was not limited to; a focus are of Activities of Daily Living (ADL) care deficit related to weakness with interventions including assist of 1 to 2 persons with ADLs. The care plan failed to include any other information regarding the risks, care, or interventions of the indwelling urinary catheter.
On 10/06/23 on 9:09 AM, the Registered Nurse Infection Preventionist (RN IP) stated that any resident with an indwelling urinary catheter should have orders which document the catheter size, to change the collection bag when soiled changed frequently because they get dirty, and to flush the tubing as needed.
On 10/10/23 at 8:22 AM, the Licensed Practical Nurse (LPN) caring for Resident #69 stated the indwelling urinary catheter had been removed on 10/6/23. She reviewed the orders on the TAR and stated there were no orders to flush or do care, just to empty the catheter.
On 10/10/23 at 8:27 AM, the RN unit manager (RN UM) stated the resident had the indwelling urinary catheter upon readmission to the facility. She stated the procedure would be for an order for daily catheter care, to monitor output, be sure the collection bag was not touching the floor, and for perineal care. The RN UM accessed the current MAR and TAR and acknowledged there were only orders to monitor the output every shift. She further stated, I guess we don't know if it's [indwelling urinary catheter care] done it's not on there [documented on the MAR or TAR].
On 10/10/23 at 9:14 AM, the Director of Nursing (DON) stated the procedure for indwelling urinary catheter care would be documentation of the balloon number [the inflated device to hold the catheter in the bladder] and the diagnoses. She stated the care would consist of checking the output, securing the tubing, observing the urinary drainage, providing flushes as needed, and perineal care. Surveyor #1 made the DON aware of the lack of orders besides monitoring the output. The DON stated, the care is part of the routine, the nurses should just know to do it. The DON further stated that the care plan would also inform the staff of how to care for the resident with an indwelling urinary catheter and the indication of use. The DON stated the order for indwelling urinary catheter care would be in the TAR and that's where it would be documented.
B.) During the initial tour of the facility on 10/04/23 at 10:29 AM, the surveyor observed Resident #61 awake and lying supine in bed. The surveyor observed the catheter drainage bag along with the dignity bag (used to keep an indwelling urinary catheter's drainage bag concealed for resident privacy). The surveyor observed both the urinary drainage bag and attached tubing lying directly on the floor next to the resident's bed.
On 10/05/23 at 10:40 AM, the surveyor reviewed the medical record of Resident #61 which revealed that the resident had an indwelling urinary catheter, the rationale or the diagnosis for the indwelling urinary catheter was not provided. The admission evaluation dated 07/03/23, reflected that the resident had an indwelling catheter in place. The physician order sheet dated 07/04/23, reflected a telephone order dated 07/04/03, for catheter care and catheter output every shift.
An entry dated 09/20/23, revealed a physician order for the resident to receive an oral antibiotic (Bactrim DS 800-160 milligrams ) twice daily for five days to treat a Urinary Tract Infection (UTI). The surveyor also observed that the resident had a history of a UTIs having been diagnosed with a UTI on 09/04/23.
On 10/05/23 at 9:06 AM, the surveyor observed Resident #61 lying in bed. The urinary drainage bag was in the privacy bag which was secured to the frame of the bed. The privacy bag was resting directly on the floor.
The surveyor reviewed the resident EMR. The admission Face Sheet (an admission summary), reflected that Resident #61 had diagnoses which included but were not limited to:
pressure Ulcer of sacral region, unstageable, sepsis, difficulty in walking and muscle weakness. Resident #61's admission face sheet did not include urinary retention as a diagnosis.
According to the Minimum Data Set (MDS), dated [DATE], Resident #61 had a BIMS score of 10 out of 15 indicative of moderate cognitive impairment. Normal score 15. The admission and the Quarterly Minimum Data Set assessment dated respectively 05/26/23 and 07/03/23 did not reflect that Resident #61 had an indwelling urinary catheter in place.
Review of the Care Plan for Resident #61 initiated on 07/03/23 with no revision date, did not have a Focus for catheter care.
The Physician Order Sheet, dated 10/12/23, revealed a telephone order for the indwelling urinary catheter dated 07/04/23. The order did not include the catheter size and when the catheter should be changed.
The surveyor reviewed the care plan with the Unit Manager. A focus for indwelling urinary catheter was not addressed into the care plan until 10/06/23.
On 10/12/23 at 2:20 PM the above concern was discussed with the Director of Nursing (DON). The DON provided the surveyor with a copy of the facility's policy entitled, Catheter Care: Indwelling Catheter which revealed the following:
Perineal Care edited 4/25/22, included but was not limited to; Purpose: to provide cleanliness and comfort to prevent infections and skin irritation. Documentation: 1. Date and time care was given. 2. Name and title of individual providing care. 7. Signature and title of person recording the data.
Catheter Care, Urinary, revised 08/22, included but was not limited to; Purpose: to prevent urinary catheter-associated complications. Preparation: 1. Review the resident's care plan to assess for special needs. Perineal Care. Infection Control: 2. Be sure the catheter tubing and drainage bag are kept off the floor. Documentation: 1. Date and time catheter care was given. 2. Name and title of individual giving the care. 3. All assessment data obtained when giving catheter care. 4. Character of urine such as color, clarity, and any odor. 9. Signature and title of the person recording the data.
NJAC 8:39-19.4(a), 27.1(a)
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview and document review, it was determined that the facility failed to ensure opened multi-use medication vials stored inside of the medication cart was labeled and dated w...
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Based on observation, interview and document review, it was determined that the facility failed to ensure opened multi-use medication vials stored inside of the medication cart was labeled and dated with an open and expiration date upon opening. This deficient practice was observed during a medication storage review and was evidenced by the following:
On 10/06/23 at 7:20 AM, in the presence of the Registered Nurse and the Licensed Practical Nurse (LPN), the surveyor reviewed the inventory of medications and treatment products in the Medication Administration Cart. Upon review of the medication cart contents the surveyor observed one opened and undated multi-use dose of Insulin Lantus pen for Resident #47. A review of the manufacturer's literature indicated to discard the insulin multi-dose vial and pen-injector 28 days after opening. The surveyor then observed two glucometer strips were opened and not dated on two medications carts.
On 10/06/23 at 7:40 AM, the surveyor asked the Registered Nurse the facility's process for dating medications upon opening. The nurse stated that all multi-dose vials were to be dated when they were opened. The RN indicated that she had not checked the date of opening on insulin vials in the medication administration cart at the beginning of her shift. She mentioned that per training and competency, every nurse should put the date of opening on multi-dose medications. When interviewed, at that time, the LPN stated the medication should have been dated when opened.
NJAC 8:39-29.4
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0940
(Tag F0940)
Could have caused harm · This affected 1 resident
Based on interview and document review, it was determined that the facility failed to provide education and assess staff competencies for staff who provided care for residents who received dialysis [a...
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Based on interview and document review, it was determined that the facility failed to provide education and assess staff competencies for staff who provided care for residents who received dialysis [a type of treatment used to clean the blood when kidneys do not function properly] as identified as a special care need in the Facility Assessment. The deficient practice was evidenced by the following:
A review of the closed medical record for Resident #76 revealed that the resident was found with a dislodged hemodialysis [the clinical purification of blood by dialysis, a substitute for the normal function of the kidney] perma-catheter on 09/10/23, and required emergency transport to the hospital.
On 10/12/23 at 8:36 AM, the surveyor reviewed the Facility Assessment completed on 03/14/23 as a result of a change in facility administration, and was provided during the entrance held on 10/04/23. The Purpose revealed to determine what resources are necessary to care for residents competently during regular 24/7/365 operations and during emergencies to ensure that each resident maintains or attains their highest practicable physical, mental, and psychosocial well-being; Part 2: Services and care we offer based on our residents' needs revealed Other special care needs . Dialysis; Part 3: Facility Resources Needed to Provide Competent Support and Care for our Resident Population Every Day and During Emergencies, 3.4 Staff training/ education and competencies: An annual education plan is developed for all staff based on job title. (See attachment 2- Education Plan).
On 10/12/23 at 8:38 AM, the Licensed Nursing Home Administrator (LNHA), provided the surveyor with a copy of the referenced 19 page 2023 Annual Education Plan which revealed: The education plan is a tool to aid in the delivery of required training topics and competency assessments. The document did not reveal any training or competencies related to Dialysis.
On 10/12/23 at 9:33 AM, the surveyor interviewed the LNHA regarding the purpose of the Facility Assessment (FA). The LNHA stated the FA was to determine the type of beds the facility needed and for emergency preparedness. The LNHA stated the education topics were generated at the Corporate Office. The surveyor asked if the FA was specific for the population of the facility and the LNHA stated, yes, it was reflective of the population of the facility. The surveyor asked about dialysis being listed as a population of residents and should there be education/competencies that reflected that? The LNHA stated that the facility takes dialysis patients and the nursing competencies should include dialysis. The LNHA stated that there was currently no staff educator at the facility and the Director of Nursing was filling the role.
On 10/12/23 at 9:43 AM, the surveyor interviewed the DON regarding staff education. The DON stated she was responsible for staff education since she started in February 2023, and would also look for any competencies completed by the former staff educator. The DON stated the former staff educator did not have signed competencies. When asked if it would be important to have competencies for specific residents, the DON stated 100% agree that it would be important to complete competencies on nursing for dialysis residents and also for residents with catheters.
On 10/12/23 at 11:47 AM, the DON provided nursing competency binder for nurses for respiratory therapy and was unable to locate any other competencies for dialysis.
NJAC 8:39-33.4
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ #162687
Based on observation, interview, review of records, and review of pertinent documents, it was determined th...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Complaint NJ #162687
Based on observation, interview, review of records, and review of pertinent documents, it was determined that the facility failed to: a) provide appropriate incontinence care, and personal hygiene care for 2 of 20 residents (Resident #55 and #63) on 1 of 2 resident units, and b) failed to offer nail care to a resident who was dependent assistance from staff for care (Resident #61). The deficient practice was evidenced by the following:
1. On 10/04/23 at 10:05 AM, the surveyor observed Resident #55 in bed, the head of the bed was elevated, and the resident was able to answer questions. Upon inquiry the resident stated he/she had not been provided with incontinence care since last night.
At 10:20 AM, while conversing with the resident, a Certified Nursing Assistant (CNA) entered the room, informed the surveyor that she was from Hospice and would provide care to the resident. The surveyor informed both the resident and the CNA the purpose of the visit. The Resident agreed to be checked for incontinence care. The CNA positioned the resident to the left side and removed the sheet to expose the resident's incontinence brief. The incontinence brief was soaked with urine. The resident had a green T-shirt on which was also soaked with urine. The bedding including the blue pad to protect the bed was also soaked with urine.
That same day, at 10:45 AM, the surveyor entered Resident #63's room. The surveyor observed the resident in bed. Resident #63 was nonverbal and the head of bed was elevated. The room was untidy. The surveyor left the room and informed the Registered Nurse (RN) that she would like to check Resident #63 for incontinence care. The CNA reported to the room and informed the surveyor that Resident #63 was a heavy wetter. The CNA positioned the resident to the left side and the surveyor observed that Resident #63 was saturated with urine. The blue pads including the bedding were saturated with urine. The surveyor also observed that the resident had some redness on the back and buttocks. The resident had two wounds, one on the sacrum and the ischium area (part of the hip bone) and the dressings were saturated with urine.
On 10/04/23 at 12:30 PM, the surveyor returned to the room and observed the resident was in the same position. The surveyor observed the resident had not been provided with mouth care yet.
At 11: 45 AM, the surveyor continued the unit tour. The surveyor observed Resident #61 in bed, the resident was alert and able to maintain a conversation. The surveyor observed that Resident #63's nails were long with a brown coated substance underneath the fingernails.
On 10/05/23 at 10:42 AM, the surveyor performed an incontinence round with the CNA and noted that Resident #63 was soiled with dry feces on the perineal area. The resident indicated that he/she had not received care yet.
On 10/04/23 at 9:13 AM, the surveyor observed Resident #61 in bed, the nails were long an jagged with a brown coated substance underneath the finger nails.
On 10/05/23 at 10:42 AM, the surveyor observed Resident #61 in bed, the CNA was at the bedside providing care and observed the resident's nails were not trimmed or cleaned.
On 10/06/23 at 8:45 AM, the surveyor observed Resident #61, after morning care had been provided, with nails long and jagged, and a brown substance was under [NAME] the finger nails.
On 10/06/23 at 9:09 AM the surveyor interviewed a random CNA who stated, for dependent residents, she provided care from head to toe. It is important for the residents to get care to prevent decline and help with the quality of life. ADLs (Activities of Daily Living) covered hygiene, dressing, and nail care as needed. Nail care entailed filing and cleaning underneath the nails. Nail care was explained during orientation. Nail care was not included in the documentation in the electronic medical record. Nail care was not also covered under ADLs.
On 10/06/23 at 9:23 AM, the surveyor interviewed the Unit Manager (UM) who stated that she was not aware of a policy for nails care and where it would be documented. She stated that is basic care. The surveyor escorted the UM to the room where we both observed that Resident #61's nails were long and a brown substance noted underneath the finger nails. The UM stated, to the resident your nails needed to be trimmed and the resident responded, yes.
On 10/11/23 at 10:15 AM, during a second interview with the UM she confirmed the CNAs were to provide nails care during morning care.
An interview with the CNA who cared for Resident #61 revealed that nail care was not included in the [NAME] [resident care guide] but nails should be checked and cleaned as part of the morning care.
On 10/11/23 the surveyor visited Resident #61 and observed that the nails were trimmed and cleaned. The resident stated, it feels good and showed their hands to the surveyor.
On 10/12/23 at 10:10 AM the surveyor returned to the [NAME] Unit. A strong urine odor was permeated from the hallway while approaching Resident #55's room. The surveyor entered the room and observed a CNA at the bedside. The CNA informed the surveyor that he just reported to the room to care for Resident #55 and observed that the bedding including the mattress was saturated with urine. The surveyor left the room and asked the Licensed Practical Nurse (LPN) to verify the condition of the room. The LPN stated, it smelled like urine to me. The CNA had the resident positioned to the left side. The resident's brief was saturated with urine and covered with feces. The mattress was wet with urine. The CNA informed the surveyor that the Hospice aide had not reported to work this morning and he would care for Resident #55.
On 10/12/23 at 11:30 AM, an interview with the UM revealed that the Hospice Aide reported to work at 12:00 PM on 10/11/23 and today did not report to work yet. She could not comment on whether or not the facility's staff had provided care to the resident this morning.
On 10/12/23 at 10:19 AM, the surveyor entered Resident #61's room. The surveyor performed an incontinence care with the CNA. The surveyor observed that Resident #61 incontinent brief was saturated with urine although Resident #61 had an indwelling urinary catheter in place. Also noted dry feces in the perineal area.
On 10/12/23 at 10:25 AM, during an interview with the CNA, the CNA revealed that she provided care to Resident #61 this morning and the brief was saturated with urine. Upon inquiry, the CNA stated that she forgot to report to the nurse that the catheter was leaking. Resident #61 had an unstageable sacral wound and the dressing was observed saturate with urine. The surveyor left the room and informed the Unit Manager that the indwelling urinary catheter was leaking.
On 10/12/23 the surveyor reviewed the resident's electronic medical record (EMR) for Resident #55.
Resident #55's admission Record (AR) revealed, Resident #55 was admitted to the facility with diagnoses which included but were not limited to: Difficulty in walking, generalized muscle weakness, Parkinson's Disease and Bipolar Disorder and irritable bowel syndrome.
The Quarterly Minimum Data Set (MDS) assessment tool dated 08/14/23, revealed that Resident #55 was severely cognitively impaired. Resident #55 received a score of 00 out of 15 on the Brief Interview for Mental Status (BIMS). Section G of the MDS which referred to Activities of Daily Living (ADLs) revealed that Resident #55 was totally dependent on staff for care.
Review of the Care Plan for Resident #55 initiated on 08/01/22, included a Focus for ADL Self Care Deficit related to: physical limitations and weakness post hospitalization. The goal was for Resident #55 to be clean, dressed and well-roomed daily to promote dignity and psychosocial well-being. The interventions were to assist with daily hygiene, grooming, dressing, oral care and eating as needed. The care plan did not indicate when staff were to provide care to the resident, or the frequency for staff to turn and reposition the resident.
On 10/12/23 the surveyor reviewed Resident #61's EMR which revealed the following:
Resident #61 was admitted to the facility with diagnoses which included but were to limited to: Pressure Ulcer of sacral region, unstageable, sepsis, difficulty in walking and muscle weakness.
According to the (MDS) Minimum Data Set, dated [DATE], Resident #61 had a BIMS score of 10 out of 15 indicative of moderate cognitive impairment. The MDS also indicated that Resident #61 required extensive assistance for Activities of Daily Living (ADL) and was always incontinent of stool. However, a conversation with Resident #61 revealed that he/she was awake and alert and able to make his/her needs known. The CNA confirmed that Resident #61 was very alert and able to participate with care.
Review of the Care Plan for Resident #61 initiated on 07/03/23 with no revision date, revealed a focus for ADL self-care deficit related to physical limitation and neurological deficiencies related to Parkinson's disease. The goal was for Resident #61 to be clean, dressed and well-groomed daily to promote dignity and psychosocial well-being. To have ADL (Activity of Daily Living) met with staff assistance. The interventions included: Assist to bathe and shower as needed. Assist with daily hygiene, grooming, dressing, oral care and eating as needed.
On 10/12/23 at 10:30 AM, the surveyor interviewed the CNA who cared mostly for the resident on 10/04/23, 10/05/23, 10/06/23, 10/11/23 regarding Resident #61's care. The CNA revealed that Resident #61 was able to feed her/his self after set-up, able to assist with turning and able to make his/her needs known. When asked regarding the resident nail care, the CNA did not have any comments.
On 10/12/23 the surveyor reviewed Resident #63's EMR which revealed the following:
Resident #63 was admitted to the facility with diagnoses which included but were not limited to: Difficulty walking, muscle weakness, anoxic brain damage and dysphagia.
The admission Minimum Data Set (MDS)dated 05/24/23, revealed that Resident #63 was severely cognitively impaired. Resident #63 scored 00 out of 15 on the Brief Interview for Mental Status (BIMS). Section G of the MDS which addressed ADLs revealed that Resident #63 required extensive assistance of two persons physical assist for bed mobility and transfer and one person physical assist for personal hygiene.
Resident #63 had a care plan initiated on 05/18/23 and revised 05/26/23 for urinary incontinence. The goal was for resident #63 will have no complications due to incontinence. Resident #63 also had a care plan for ADL self-care deficit related to recent hospitalization post cardiac arrest with anoxic brain with the following goal: Resident #63 will be maximum assist with bed mobility upon discharge. Resident #63 will be clean, dressed and well-groomed daily to promote dignity and psychosocial well-being. The interventions included bilateral upper 1/4 rails, occupational and physical therapy evaluation and treatment per physician's orders.
Resident #63 had a care plan for palliative care initiated 06/09/23 with the following goals: Will be comfortable, will have advance directives honored by staff. One of the interventions included to encourage and assist to reposition as needed for comfort. Staff confirmed that Resident #63 was totally dependent on staff for care, was nonverbal and all needs must be anticipated. (The care plan did not include any directive to direct care staff regarding Resident #63's specific person-centered care requirements for ADL care).
On 10/06/23 at 3:47 PM the surveyor conducted a telephone interview with Resident #63's Representative (RR). The RR stated she had concerns with the care and discussed the concerns with the Registered Nurse (RN) on the first floor. The RR stated that he/she had noticed a decline in the care and that Resident #63 would be soiled and observed large amount of secretions on the clothing when he/she had visited in the evening. The RR further stated that Resident #63 did not have any wounds upon admission and was informed that the resident had the first wound after Resident #63 was left in the chair for extended periods of time. The second wound was also developed at the facility per the RR. The RR stated during visits in the evening, the resident would be soiled and needed to be changed. When the RR informed the staff, the staff would state that this is not their time yet and Resident #63 would have to wait. When inquired if the issue was reported to the nurse, the RR stated when the resident was on the first floor, that he/she had reported the incident to the nurse.
On 10/10/23 at 09:38 AM, the surveyor interviewed the RN that the RR reported the concerns regarding the care. The RN indicated that she could not recall the incident and did not inform the Director of Nursing of the RR concerns with the care.
The above concerns with incontinence and nails care were discussed with the DON and the Licensed Nursing Home Administrator during the survey, and again on 10/12/23 at 2:20 PM. The surveyor then asked the DON who was responsible to coordinate the hospice care with the facility as Resident #55 was observed soiled for 2 days, and staff indicated that the hospice aid did not report to the facility on time for 2 days. The DON stated that the UM was responsible to monitor and ensure that residents were provided with incontinence care.
NJAC 8:39- 27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to ensure that preventive measures to prevent and promote healing of pr...
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Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to ensure that preventive measures to prevent and promote healing of pressure ulcers were in place and consistently followed. This deficient practice was identified for (Resident #63), 1 of 4 residents reviewed for pressure ulcers and was evidenced by the following:
During the initial tour on 10/04/23 at 10:45 AM, the surveyor observed Resident #63 lying in bed. Resident #63 was nonverbal, the head of the bed was elevated with the side rails in the upper position. The surveyor performed an incontinence tour with the Certified Nursing Assistant (CNA) and observed that Resident #63 was saturated with a yellow color substance. The incontinent brief was saturated, the blue pads to protect the bed along with the pull sheet was saturated. Resident #63 had two dressings, the sacral dressing and the dressing on the ischium which were both saturated with a yellow color substance.
The CNA informed the surveyor that Resident #63 was a heavy wetter when inquired regarding the last time Resident #63 was changed, the CNA stated that she changed the resident at 8:00 AM.
The surveyor reviewed Resident #63's electronic medical record (EMR) on 10/06/23 at 12:55 PM. The admission Face Sheet reflected that Resident #63 was admitted to the facility with diagnoses which included but were not limited to: Difficulty walking, muscle weakness, anoxic brain damage and dysphagia.
The admission Minimum Data Set (MDS) an assessment summary dated 05/24/23, revealed that Resident #63 was severely cognitively impaired. Resident #63 scored 0 out of 15 on the Brief Interview for Mental Status (BIMS).
Section G of the MDS which addressed ADLs revealed that Resident #63 required extensive assistance of two persons physical assist for bed mobility and transfer and one person physical assist for personal hygiene. Section M of the MDS which addressed skin condition, revealed that Resident #63 was assessed as being at high risk for pressure sores. Resident #63 scored 12 on the Braden Scale indicative of being at high risk. According to the skin assessment performed on admission ( 05/18/23), Resident #63 was admitted with redness to the sacrum. There was no open area. The surveyor reviewed Resident #63's Care Plan (CP). The CP formulated on 05/18/23 had a Focus for: At risk for alteration in skin integrity related to immobility. The Goal was for Resident #63 to remain free of breakdown within limits of disease process.
Interventions included:
Barrier cream to perineal/buttocks as needed. Initiated 05/18/23.
Encourage and assist to reposition; use assistive devices as needed. Initiated 05/18/23.
Therapy evaluation and treatment per physician orders. Initiated 05/19/23.
Laboratory values dated 05/19/23 revealed Albumin 3.5 normal 3.5-5.2
Protein Total 6.1. normal 6.4-8.3.
Prealbumin dated 05/25/23 was 24 normal value 20-40 mg/dl.
Further review of the Progress Notes revealed the following entries in the EMR:
-05/24/23 timed 15:34 Resident is dependent with all care. Hoyer lift for transfers from bed to [recliner chair].
17:26, Sacral DTI (deep tissue injury), no open wound, fungal rash. fungal rash - sacrum.
-05/26/23 timed 15:36 PM, Resident #63 was seen on wound rounds on 05/25/23 noted with DTI to sacrum with dark discoloration. Measures 3 centimeters (cm) x 3 cm. Recommendations: Low Air Loss mattress., Roho cushion to wheelchair and repositioning.
-06/01/23 skin Note: Resident was seen on skin round for evaluation and treatment of wounds. measures 3 cm x 3 cm. Noted with discoloration. Discussed with staff to continue to offload. Recommendations: Low Air Loss mattress, Roho cushion and repositioned.
-Skin Note dated 05/05/23 Right hip small blood blister 0.5 cm x 0.4. Area dark red purple in color.
-Skin Note of 06/08/23: Visited by wound care Unstageable pressure injury measures: 2.5 cm x 3 cm x 0.2 cm. debridement performed (removal of dead tissue).
On 05/26/23 the wound care recommendations were to have a Low Air Loss Mattress and offloading. The facility provided the Low Air Loss Mattress on 06/09/23 after the resident developed an unstageable pressure ulcer to the sacrum. A wound care order was to change the dressing daily and when soiled. Review of the nurses' notes from 06/25/23 to 10/12/23 did not reflect when wound care was provided and the wound condition except when the Wound Care Team visited.
On 07/27/23 Resident #63 developed another wound on the left ischium area with the following measures: 3 cm x 3 cm x .1 cm. The wound was classified as an irritant contact dermatitis, with macerated periwound.
Recommendations: Increase dietary protein, and dietary supplement. Offloading: Recommend turning and positioning as per standard of care. Avoid positioning which places direct pressure to the wound site. Low Air Loss Mattress with turning and positioning measures in place. Recommend limiting continuous time spent sitting to less than 2 hours per session on an appropriate pressure reducing surface. The recommendations were not added to the care plan. On 06/04/23 the surveyor observed Resident #63 in bed positioned in supine position from 10:49 AM to 12:30 PM. The facility did not have a system in place to evaluate when the resident was last turned or cared for per the recommendations.
On 10/11/23 10:52 AM, the surveyor observed wound care with the Licensed Practical Nurse. The sacral wound had the following measures: 2.5 cm x 2.5 cm x 0.2 cm. The wound on the left ischium measures: 5.5 cm x 4.75 cm x 3 cm.
Both wounds were noted with necrotic and slough tissue. The sacrum had a foul odor when the dressing was removed. None of the observed wound conditions were documented after the observed wound care. The nurses only initialed that wound care was completed.
Following the wound care, the surveyor interviewed the UM regarding the wound. Upon inquiry she stated she had not observed the wound for 2 weeks.
An interview with the Infection Preventionist on 10/11/23 at 12:15 PM, she stated that she constantly reminded staff the importance of following the recommendations from wound care. She could not comment on the rationale for not having measures in place to prevent the wound from worsening.
On 10/10/23 at 10:44 AM, the surveyor interviewed the Registered Nurse IP regarding how Resident #63's Plan of Care was communicated to the CNA. The IP stated that that in the morning the Unit Manager gave reports to the nurses and the CNAs. She further added that all information regarding a resident care was entered and accessible to staff under Task on the Electronic Plan of Care (E-POC).
On 10/12/23 at 11:28 AM, the surveyor again interviewed the Unit Manager regarding the order on the wound care recommendations to off-load and reposition Resident #63. The Unit Manger stated that staff should check and reposition the resident every 2 hours and as needed. The surveyor asked the Unit Manager how she would know if the resident was checked and repositioned every 2 hours, she did not have any comment. On 10/12/23 at 12:30 PM the Unit Manager provided a log where the CNAs documented that Resident #63 was turned and repositioned x 1 every shift. There was no documentation in the clinical record regarding Resident #63's being checked and repositioned every 2 hours.
The facility was informed of the above concerns for Resident #63 on 10/12/23 at 2:20 PM.
A review of the facility's policy for Pressure Ulcers/ Skin Breakdown- Clinical Protocol revised April 2018, indicated the following:
Assessment and Recognition
The nursing staff and practitioner will assess and document an individual's significant risk factors for developing pressure ulcers; for example, immobility, recent weight loss and a history of pressure ulcer (s).
In addition, the nurse shall describe and document/ report the following:
Full assessment of pressure sore including location, stage, length, width and depth, presence of exudates or necrotic tissue.
Pain assessment;
Resident's mobility status;
Current treatments, including support surfaces; and
All active diagnoses.
Monitoring
During resident visits, the physician will evaluate and document the progress of wound healing-especially for those with complicated extensive, or poorly-healing wounds.
The physician will guide the care plan as appropriate, especially when wounds are not healing as anticipated or new wounds develop despite existing interventions.
(The policy was not being followed. Staff failed to review the care plan and implement interventions identified to reduce/prevent pressure ulcer.
Resident #63 sacral wound had not improved. Resident #63 developed another wound on 07/2723. There was no revision made to the care plan.)
NJAC 8:39-27.1 (e)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to provide sufficient nursing staff to ensure residents highest practi...
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Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to provide sufficient nursing staff to ensure residents highest practical wellbeing by failing to a) provide necessary services to maintain activity of daily living (ADLs) and b) failing to provide restorative nursing services to residents. This deficient practice was identified for 3 of 5 (Residents #55, #63 and #47) and expressed by 5 unsampled residents who attended a resident council meeting. The deficient practice was evidenced as follows:
Refer to F677 & F688
a) On 10/04/23 at 9:35 AM, the surveyor interviewed an unsampled resident saying there is never enough staff. The unsampled resident stated all the shifts are short staffed and especially on night shift. The unsampled resident stated aides say I don't have time to do that. I got too many people.
On 10/04/23 at 9:54 AM, the surveyor interviewed the CNA stated she has 10 residents to care for today and that 10 residents are the max over 10 is too much. The CNA stated she goes without a break or lunch because she cannot take short cuts during care for the residents. The CNA stated 7 out of 10 residents needed total assistance. The CNA also stated she cannot get all her work completed with 10 residents.
On 10/04/23 at 10:05 AM, the surveyor observed Resident #55 in bed. Upon inquiry the resident stated he had not been changed since last night. At 10:20 AM, while communicating with the resident the CNA entered the room. The CNA informed the surveyor that he/she is from hospice and provides care for the resident. The Resident agreed to be checked for incontinence and the brief, resident's T-shirt, and blue pad protecting the bed were all saturated in urine.
On 10/04/23 at 10:45 AM, the surveyor observed Resident #63 in bed and noted the resident was nonverbal. The surveyor left the room and informed the (RN) Registered Nurse that she would like to check Resident #63 for incontinence care. The CNA positioned the resident to her left side and noted the resident was saturated with urine, including the blue pad protecting he bed.
On 10/04/23 at 12:30 PM, the surveyor returned to Resident #63's room and observed the resident in the same position. The surveyor observed the resident had not been provided mouth care yet. It was also observed that the resident's nails were long with a brown coasted substance underneath the fingernails.
On 10/06/23 from 10:50 AM to 11:18 AM, a surveyor conducted a resident counsel meeting with five unsampled residents. When asked about staffing, five of five residents stated the attention in care has gotten worse and things used to be more detailed. The residents stated they felt like the care was being rushed, staff was always in a hurry and interactions with residents were less. Five of five resident agreed that the quality of care wasn't good. One resident stated staff seemed like they just didn't want to be there and could care less. Another resident stated that he/she was under the impression that the night shift was hiding from the residents.
b) On 10/05/23 at 9:15 AM, the surveyor observed Resident #47 which revealed some possible limited range of motion to bilateral lower extremities and increase in tremors observed during resident interview. Resident #47 stated that he/she would like to get out of the bed and attend physical therapy, and get out of the room. Resident #47 indicated that he/she informed the Unit Manager that he/she would like to get out of the bed two weeks ago and nothing was done.
The surveyor reviewed Resident# 47's electronic medical record (EMR). Resident (R #47) was admitted to the facility with diagnoses which included but were not limited to: Morbid obesity, muscle weakness, type 2 diabetes mellitus with unspecified complications, difficulty in walking, Addisonian crisis (an emergent adrenal crisis) and tremors.
A review of the Quarterly Minimum Data Set with assessment reference date (ARD) of 09/18/23, found R #47 was coded with functional limitation in range of motion to the lower extremity (impairment on both side).
In Section O. Special Treatment and Program, the coding for Restorative Nursing Program found R #47 was coded 0 (zero) for the number of days each of the following restorative programs were performed for at least 15 minutes a day in the last 7 (seven) calendar day, passive range of motion, active range of motion, and splint application.
A review of the Restorative Nursing Communication Form dated 07/21/23 had the following recommendations: Active/ Active Assistive Range of Motion to bilateral lower extremities. Ankle pumps, hip flexion, hip abduction and short arc Quads. The goal was to maintain and prevent decline in the resident's range of motion to enable good hygiene and prevent skin breakdown.
On 10/10/23 at 10:12 PM, following the conversation with Resident #47 regarding their concerns, the surveyor interviewed the CNA who cared for Resident #47. The surveyor asked when was Resident #47 was last transferred out of bed to the recliner chair. The CNA stated, It had not been done since I have been here. The CNA added, usually he/she would get out of the bed with physical therapy. Upon further inquiry, the CNA added that restorative care had not been completed due to not having enough staff since the CNA assigned to complete restorative care had to take on a resident assignment and could not perform restorative care duties.
On 10/12/23 at 1:09 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) regarding staffing. The LNHA stated that the DON and Staffing coordinator usually was responsible for the staffing. The LNHA stated that she was aware of the state regulations for staffing requirements. The DON and Staffing Coordinator reviewed the staffing and based on the census and acuity changes would be made. The LNHA said, I believe they are meeting the minimum staffing requirement.
NJAC 8:39 - 5.1 (a); 27.1 (a)
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0865
(Tag F0865)
Could have caused harm · This affected multiple residents
Based on interview and document review, it was determine that the facility failed to ensure that sufficent staffing was identified by the Quality Assurance and Performance Improvement (QAPI) program, ...
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Based on interview and document review, it was determine that the facility failed to ensure that sufficent staffing was identified by the Quality Assurance and Performance Improvement (QAPI) program, and the QAPI policy was followed to identify adequate staffing as a concern that was expressed by 5 of 5 unsampled residents who attended a resident council meeting. The deficient practice was evidenced by the following:
On 10/06/23 at 10:50 AM, two surveyors conducted a resident council meeting with five unsampled residents. Five of five residents stated that call bell response was excessive and up to 1-2 hours at times, and one unsampled resident stated that he/she would take him/herself to the bathroom because staff was just not around. The residents (5/5) stated that the quality of care provided from 3:00 PM to 11:00 PM and 11:00 PM to 7:00 AM was not good and that staff seemed like they did not want to be there and could care less.
10/12/23 at 1:12 PM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) regarding the QAPI process. The LNHA stated QAPI was for self-identifying concerns in the building, and asked if staffing was identified as an area for monitoring. The LNHA stated that the staffing coordinator provided a daily staffing report and staffing sheets. The LNHA confirmed, and stated no there was no QAPI specific to staffing and the LNHA stated she would provide the surveyor with a list of the current QAPIs.
On 10/12/23 at 1:43 PM, the LNHA provided a list of eighteen current QAPIs and staffing was not listed as a current QAPI.
On 10/13/23 at 9:15 AM, the surveyor again asked the LNHA if there were any current QAPIs related to staffing. The LNHA stated the staffing coordinator was completing a monthly staffing report related to the current state requirements, but not a QAPI.
A review of the facility provided QAPI plan goals revealed II. Scope: . The QAPI plan includes policies and procedures use to: identify and use date [data] to monitor outcomes, establish goals and thresholds as a performance measurement, identify and prioritize opportunities for improvement and systematically analize the root cause of issues and opportunities for improvement .
The Quality Assurance and Performance Improvement (QAPI) Program- Covernance and Leadership policy, Revised March 2020 Revealed: 4. The responsibilities of the QAPI Committee are to: a. Collect and anylyze performance indicator data and other information; b. Identify, evaluate, monitor and improve facility systems and processes that support the delivery of care and services.
NJAC 33.2(c)13; 33.3
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and document review, it was determined that the facility failed to ensure: a) the dish machine was functioning properly and washing and sanitizing at appropriate temper...
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Based on observation, interview and document review, it was determined that the facility failed to ensure: a) the dish machine was functioning properly and washing and sanitizing at appropriate temperatures, b) foods were consistently labeled with a use-by date, c) the kitchen walls and environment were maintained in a clean and sanitary manner, and d) hair restraints were appropriately worn to contain exposed facial hair to prevent the spread of potential infection and food borne illness. The deficient practice was evidenced by the following:
On 10/04/23 at 8:59 AM, the surveyor conducted a tour of the kitchen with the Food Service Director (FSD) and observed the following:
1. The FSD was observed wiping down spice containers and was wearing a beard restraint that did not cover his mustache. The surveyor inquired as to the uncovered facial hair and the FSD stated I think mustaches are allowed.
2. The walk-in refrigeration unit contained:
- Vanilla, Strawberry and Chocolate 4-ounce nutritional drinks that were not labeled with a use-by date. The FSD stated they were good for one week and they should be labeled.
- An unopened 5-pound package of feta cheese. The FSD could not locate a use-by date and stated he did not know when it expired, and it should be dated.
-An opened box of individual cream cheese packages without a use-by date and the FSD was unable to locate a use-by date.
- One gallon of chocolate syrup without a use-by date.
- One container of blue cheese dressing without a use-by date.
- One gallon jar of jalapenos with a received date of 5/5/23 and no use-by date.
- A box that contained 3 logs of partially frozen ground beef without a use-by date or date the item was pulled from the freezer. The FSD stated I cannot tell when it was pulled.
-A 5-pound box of fresh mushrooms that had a received date of 09/18 and no use-by date. The FSD stated should have had a sticker.
3. The walk-in freezer contained:
-One package of pre-molded puree beef, one shrimp and one vegetable that were all undated, and were not labeled with a use-by date.
- One package of frozen sliced deli ham that was undated with a use-by date.
4. Four loaves of undated white bread and four packages of dinner rolls were located on a rack. The FSD stated I thought they had a date, and stated we should be putting dates on it.
5. Two of three of the ceiling vents in the cooking/food preparation area had visible dark dust like debris extending outward of the vent area.
6. At 9:42 AM, the dish machine was observed in use and staff was in the process of cleaning multiple acrylic type drink pitchers. The surveyor was informed that the wash temperature should reach 150 degrees Fahrenheit (F) and the rinse temperature should reach 180 F. At that time the rinse gauge for the dish machine was visibly distorted and filled with condensation and was not be moving. Upon surveyor inquiry and with the FSD present, the food service staff (FSS) repeated the wash cycle with the pitchers in the dish machine, and the wash temperature gauge did not rise above 125 F, and the rinse gauge was unable to be read due to condensation. The FSD requested to drain the dish machine and refill to see if that would rectify the problem. The FSS (#1) drained and re-filled the dish machine with water. When asked the FSS when the gauge became filled with condensation, the FSS stated it had been like that for several days. At 9:44 AM, the dish machine was again observed in use and the wash temperature was at 110 F, and not reaching the 150 F as indicated and the rinse gauge was unable to be read. The FSD then stated, we may need paper [referring to shutting down the malfunctioning dish machine] and the FSD stated he would contact the service provider.
At that time, the surveyor observed a clip board posted in the kitchen with the dish machine temperatures for 10/04/23 which revealed Breakfast, Wash Standard greater than or equal to 150 F, with Rinse Standard greater than or equal to 180 F, which repeated for Lunch and Dinner. Breakfast was documented with Wash 165 F, and Rinse 180 F with initials next to it, Lunch was documented with Wash 165, Rinse 185 and initialed and Dinner was also documented with the Wash 160 and Rinse 185, and also initialed.
On 10/04/23 at 2:10 PM the surveyor conducted a second observations of the dish machine which was in use and two FSS (#1 & #2) were operating the dish machine and confirmed that they were cleaning the lunch dishes. At that time, the surveyor observed that the rinse gauge was now clear and the temperature was reaching above 180 degrees F and there was now steam observed coming from the dish machine. The FSS #1 stated that the wire and the thermostat had been changed. The surveyor, in the presence of the FSD, observed that the Wash temperature was still not meeting 150 F while the dish machine was in use and was at 120 F. FSS #2 was also observed with a beard restraint that did not fully cover his facial hair and was removing clean dishes from the dish machine. When inquired about the Wash temperature, the FSD confirmed that the dish machine was still not meeting the wash temperature and regarding the beard restraint, the FSD stated there was only one size of beard restraint.
On 10/5/23 at 11:42 AM, the Liscensed Nursing Home Administrator (LNHA) provided the surveyor with two Extra Service Request documents from the company that services the dish machine. One was dated 10/04/23 and timed at 2:13 PM which revealed. The Rinse temperature gauge was not displaying correctly and Guage corroded and had humidity inside. Replaced and now measuring correctly. A second Ectra Service Request dated 10/05/23 at and timed at 10:11 AM revealed Wash tank temperature not reaching 150 F and High limit switch sensor was not working correctly not letting the heating contactor to engage. The Photos included Thermostat replaced and adjusted.
10/05/23 at 12:32 PM, the surveyor conducted a telephone interview with the dish machine service technician (ST) regarding the dish machine. The ST stated he was contacted on 10/04/23 a second time after he was already at the facility and changed the dish machine gauge because there was corrosion in the rinse gauge and that would be the only way that the facility would know if the temperature was reaching the appropriate level. The ST stated that he did not look at the Wash temperature on the first service call. The ST stated that he needed to adjust the Wash temperature gauge and there was adjustments that needed to be made since the set points needed to be changed. The surveyor asked the ST if the facility should have been using the dish machine when the temperatures were not meeting the requirements. The ST stated that the facility should only be using the dish machine when it meets the proper temperatures and confirmed that he was not contacted regarding any concerns with the dish machine meeting the required temperatures until 10/04/23.
On 10/10/23 at 10:28 AM, the surveyor conducted a follow-up kitchen observation during meal preparation, accompanied by the Registered Dieititian (RD) and observed:
1. The walls in the kitchen were visibly soiled with splatter type debris throughout the kitchen and there was debris under the preparation tables and toward the back of the kitchen by the bread rack. The RD confirmed the surveyor's observations and stated that the areas needed to be addressed.
2. A black cart, containing a case of soda that was identified for resident use, was visible soiled.
3. The plastic wrap container on the preparation table was visible soiled with stains.
4. The area by the dish machine area between the cooking battery, adjacent to a steamer, contained a rack that was identified as containing clean pans. The steamer which was indented as needing repair was dripping liquid onto the clean items.
5. The walk in refrigeration unit gasket was lifted.
The surveyor reviewed the following policies which revealed:
The Food Receiving and Storage Polidy, Revised November 2022, Refrigerated/Frozen Storage, 1. All foods stored in the refrigerator or freezer are covered, labeled and dated (use by date).
The Preventing Food Borne Illness- Employee Hygiene and Sanitary Practices Policy Revised November 2022, Hair Nets, 15. Hair nets or caps and/ or beard restraints are worn when cooking, preparing or assembling food as to keep hair from contacting exposed food, clean equipment, utensils and linens.
The Sanitization Plicy Revised November 2022, 5. Dishwashing machines are operated according to manufacturer's instructions. General recommendations for heat and chemical sanitization are: a. High-Temperature Dishwasher (Heat Sanitization):
1. Wash temperature (150-165 F) and 2. Rinse temperature (180 F) . ; or 165 F for stationary rack, single temperature machine.
NJAC 8:39-17.2(g)