CRESTWOOD MANOR
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Crestwood Manor in Whiting, New Jersey, has a Trust Grade of B+, indicating it is above average and recommended for families considering their options. It ranks #127 out of 344 facilities in New Jersey, placing it in the top half of the state, and #9 out of 31 in Ocean County. The facility is improving, with a reduction in issues from five in 2023 to two in 2024. Staffing is a strength, with a rating of 4 out of 5 stars and a turnover rate of 39%, which is below the state average, suggesting that staff are experienced and familiar with residents. While there are no fines recorded, there have been concerns regarding food safety practices, such as unlabeled potentially hazardous foods and expired items, which could pose health risks. Overall, Crestwood Manor shows promise with its strong staffing and improving trend, but families should be aware of the food safety issues noted in recent inspections.
- Trust Score
- B+
- In New Jersey
- #127/344
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 39% turnover. Near New Jersey's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Jersey facilities.
- Skilled Nurses ○ Average
- Each resident gets 34 minutes of Registered Nurse (RN) attention daily — about average for New Jersey. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 12 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (39%)
9 points below New Jersey average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near New Jersey avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 12 deficiencies on record
Sept 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined the facility faile...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interviews, and review of facility documentation it was determined that the facility failed to a.) properly label, date and store potentially hazardous foods in a manner that is ...
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Jun 2023
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to revise a resident's comprehensive care plan to include the location of a elopement alarm. This deficie...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review it was determined that the facility failed to check a resident's wander guard device for functioning for 1 of 2 residents reviewed for wander guards ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record review and other facility documentation, it was determined that the facility failed to:...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, record review and review of other facility documentation, it was determined that the facility failed to properly store and dispose of controlled medications in accorda...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, it was determined that the facility failed to handle potentially hazardous food and maintain sanitation in a safe and consistent manner in order to p...
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Apr 2021
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the nurse failed to a.) properly administer the correct dose of medication; and, b.) obtain an order to crush and open medica...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to: a.) obtain a physician's order (PO) for the administration of oxygen; b.) document the administration...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined the facility failed to ensure an accurate ordering and receiving of narcotic medications. The required Federal narcotic acquisitio...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observation, record review, and review of pertinent facility documentation, it was determined that the faci...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0582
(Tag F0582)
Minor procedural issue · This affected most or all residents
Based on observation, interview, and record review, it was determined that the facility failed to issue the proper required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) for 3 of 3 resi...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in New Jersey.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Jersey facilities.
- • 39% turnover. Below New Jersey's 48% average. Good staff retention means consistent care.
- • 12 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Crestwood Manor's CMS Rating?
CMS assigns CRESTWOOD MANOR an overall rating of 4 out of 5 stars, which is considered above average nationally. Within New Jersey, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Crestwood Manor Staffed?
CMS rates CRESTWOOD MANOR's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 39%, compared to the New Jersey average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Crestwood Manor?
State health inspectors documented 12 deficiencies at CRESTWOOD MANOR during 2021 to 2024. These included: 11 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Crestwood Manor?
CRESTWOOD MANOR is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by SPRINGPOINT SENIOR LIVING, a chain that manages multiple nursing homes. With 64 certified beds and approximately 51 residents (about 80% occupancy), it is a smaller facility located in WHITING, New Jersey.
How Does Crestwood Manor Compare to Other New Jersey Nursing Homes?
Compared to the 100 nursing homes in New Jersey, CRESTWOOD MANOR's overall rating (4 stars) is above the state average of 3.3, staff turnover (39%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Crestwood Manor?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Crestwood Manor Safe?
Based on CMS inspection data, CRESTWOOD MANOR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in New Jersey. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Crestwood Manor Stick Around?
CRESTWOOD MANOR has a staff turnover rate of 39%, which is about average for New Jersey nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Crestwood Manor Ever Fined?
CRESTWOOD MANOR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Crestwood Manor on Any Federal Watch List?
CRESTWOOD MANOR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.