THE GRAND REHABILITATION AND NURSING AT QUEENS
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Grand Rehabilitation and Nursing at Queens has an impressive Trust Grade of A+, indicating it is an elite facility with top-tier care. It ranks #113 out of 594 nursing homes in New York, placing it in the top half of all facilities in the state, and #12 of 57 in Queens County, meaning only 11 local options are better. The facility's trend is stable, with eight concerns identified in both 2023 and 2025, showing consistency in performance. Staffing is rated average with a 3/5 star rating and a turnover rate of 21%, which is significantly lower than the state average of 40%, suggesting that employees tend to stay long-term and know the residents well. While there have been no fines, which is a positive sign, there were specific concerns, such as failures to review the water management plan annually and incidents of misappropriation of resident property, indicating that while the facility has strengths, there are areas that need improvement.
- Trust Score
- A+
- In New York
- #113/594
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ✓ Good
- 21% annual turnover. Excellent stability, 27 points below New York's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New York facilities.
- Skilled Nurses ✓ Good
- Each resident gets 42 minutes of Registered Nurse (RN) attention daily — more than average for New York. RNs are trained to catch health problems early.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (21%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (21%)
27 points below New York average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 8 deficiencies on record
Jan 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews conducted during the Recertification Survey from 01/26/2026 to 01/31/2025, t...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and staff interview during the Recertification /Complaint survey (NY00347053) conducted betw...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, record review, and staff interviews during the Recertification survey, the facility did not conduct an annual review of the water management plan and did not complete an annual r...
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Mar 2023
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation, and interviews conducted during the Recertification Survey from 2/27/2023 to 3/6/2023, the ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #29 was admitted on [DATE] with diagnoses that included Cerebral Vascular Accident, non-Alzheimer's dementia, Seizur...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and staff interviews conducted during the Recertification survey from 2/27/2023 to 3/6/2023...
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Feb 2020
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews conducted during the re-certification survey, the facility did not ensure Minimum Data Set...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews the facility did not ensure that the MDS (Minimum Data Set) acurately reflects residenst ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in New York.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New York facilities.
- • 21% annual turnover. Excellent stability, 27 points below New York's 48% average. Staff who stay learn residents' needs.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is The Grand Rehabilitation And Nursing At Queens's CMS Rating?
CMS assigns THE GRAND REHABILITATION AND NURSING AT QUEENS an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New York, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Grand Rehabilitation And Nursing At Queens Staffed?
CMS rates THE GRAND REHABILITATION AND NURSING AT QUEENS's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 21%, compared to the New York average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Grand Rehabilitation And Nursing At Queens?
State health inspectors documented 8 deficiencies at THE GRAND REHABILITATION AND NURSING AT QUEENS during 2020 to 2025. These included: 8 with potential for harm.
Who Owns and Operates The Grand Rehabilitation And Nursing At Queens?
THE GRAND REHABILITATION AND NURSING AT QUEENS is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE GRAND HEALTHCARE, a chain that manages multiple nursing homes. With 179 certified beds and approximately 175 residents (about 98% occupancy), it is a mid-sized facility located in WHITESTONE, New York.
How Does The Grand Rehabilitation And Nursing At Queens Compare to Other New York Nursing Homes?
Compared to the 100 nursing homes in New York, THE GRAND REHABILITATION AND NURSING AT QUEENS's overall rating (5 stars) is above the state average of 3.1, staff turnover (21%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting The Grand Rehabilitation And Nursing At Queens?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is The Grand Rehabilitation And Nursing At Queens Safe?
Based on CMS inspection data, THE GRAND REHABILITATION AND NURSING AT QUEENS has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New York. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at The Grand Rehabilitation And Nursing At Queens Stick Around?
Staff at THE GRAND REHABILITATION AND NURSING AT QUEENS tend to stick around. With a turnover rate of 21%, the facility is 25 percentage points below the New York average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 24%, meaning experienced RNs are available to handle complex medical needs.
Was The Grand Rehabilitation And Nursing At Queens Ever Fined?
THE GRAND REHABILITATION AND NURSING AT QUEENS has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is The Grand Rehabilitation And Nursing At Queens on Any Federal Watch List?
THE GRAND REHABILITATION AND NURSING AT QUEENS is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.