Croasdaile Village
Inspected within the last 6 months. Data reflects current conditions.
Croasdaile Village in Durham, North Carolina, has a Trust Grade of B+, indicating it's above average and recommended for families seeking care. Ranked #22 out of 417 facilities in North Carolina, this places them in the top half, and they are the best option among 13 local facilities in Durham County. However, the facility's trend is worsening, with the number of issues increasing from one in 2024 to two in 2025. Staffing is relatively strong with a 4 out of 5 star rating, although the 50% turnover rate is slightly above the state average. The facility has received $15,405 in fines, which is around the average for North Carolina, suggesting some compliance issues exist. It is concerning that RN coverage is less than 78% of facilities statewide, as RNs are crucial for catching potential problems. Specific incidents include a medication error rate of 10.7% for one resident, meaning medications were administered incorrectly, and a failure to administer an anticoagulant medication for ten days for another resident, which could lead to serious health risks. Additionally, a quarterly assessment for a resident was not completed on time, which can impact ongoing care. While there are notable strengths, such as excellent overall ratings, these incidents raise valid concerns about the quality of care provided.
- Trust Score
- B+
- In North Carolina
- #22/417
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 50% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $15,405 in fines. Higher than 83% of North Carolina facilities, suggesting repeated compliance issues.
- Skilled Nurses ○ Average
- Each resident gets 34 minutes of Registered Nurse (RN) attention daily — about average for North Carolina. RNs are the most trained staff who monitor for health changes.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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4-Star Staffing Rating · Above-average nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near North Carolina avg (46%)
Higher turnover may affect care consistency
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Aug 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0638
(Tag F0638)
Could have caused harm · This affected 1 resident
Based on record reviews and staff interviews, the facility failed to complete a quarterly Minimum Data Set (MDS) assessment within the required time frame for 1 of 7 residents (Resident #45) reviewed ...
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MINOR
(B)
Minor Issue - procedural, no safety impact
MDS Data Transmission
(Tag F0640)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, the facility failed to transmit quarterly Minimum Data Set (MDS) assessments withi...
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Jul 2024
1 deficiency
MINOR
(B)
Minor Issue - procedural, no safety impact
MDS Data Transmission
(Tag F0640)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and staff interviews, the facility failed to transmit Quarterly Minimum Data Set (MDS) assessments withi...
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Feb 2023
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, and record review, the facility failed to have a medication error rate of less than 5% ...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility staff, Nurse Practitioner (NP) and Medical Doctor (MD) interviews and record reviews, the facility failed to a...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (88/100). Above average facility, better than most options in North Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • $15,405 in fines. Above average for North Carolina. Some compliance problems on record.
About This Facility
What is Croasdaile Village's CMS Rating?
CMS assigns Croasdaile Village an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Croasdaile Village Staffed?
CMS rates Croasdaile Village's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 50%, compared to the North Carolina average of 46%.
What Have Inspectors Found at Croasdaile Village?
State health inspectors documented 5 deficiencies at Croasdaile Village during 2023 to 2025. These included: 3 with potential for harm and 2 minor or isolated issues.
Who Owns and Operates Croasdaile Village?
Croasdaile Village is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by LIFE CARE SERVICES, a chain that manages multiple nursing homes. With 102 certified beds and approximately 85 residents (about 83% occupancy), it is a mid-sized facility located in Durham, North Carolina.
How Does Croasdaile Village Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Croasdaile Village's overall rating (5 stars) is above the state average of 2.8, staff turnover (50%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Croasdaile Village?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Croasdaile Village Safe?
Based on CMS inspection data, Croasdaile Village has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Croasdaile Village Stick Around?
Croasdaile Village has a staff turnover rate of 50%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Croasdaile Village Ever Fined?
Croasdaile Village has been fined $15,405 across 1 penalty action. This is below the North Carolina average of $33,233. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Croasdaile Village on Any Federal Watch List?
Croasdaile Village is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.