Huntersville Oaks
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Huntersville Oaks has received a Trust Grade of C, which means it is average and ranks in the middle of the pack among nursing homes. It is ranked #168 out of 417 facilities in North Carolina, placing it in the top half of the state, and #8 out of 29 in Mecklenburg County, indicating that only a few local options are better. The facility is improving, with the number of issues decreasing from four in 2023 to three in 2025. Staffing is a strength here, with a rating of 4 out of 5 stars and a turnover rate of 41%, which is better than the state average. However, there have been some concerning incidents, such as failing to disinfect a shared glucometer properly, which poses infection risks, and using video monitoring in a resident's room without proper consent, potentially compromising their privacy. Overall, while there are some strengths, families should be aware of these notable weaknesses.
- Trust Score
- C
- In North Carolina
- #168/417
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 41% turnover. Near North Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- $15,288 in fines. Lower than most North Carolina facilities. Relatively clean record.
- Skilled Nurses ○ Average
- Each resident gets 33 minutes of Registered Nurse (RN) attention daily — about average for North Carolina. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (41%)
7 points below North Carolina average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near North Carolina average (2.8)
Meets federal standards, typical of most facilities
Near North Carolina avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Mar 2025
3 deficiencies
1 IJ
CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Infection Control
(Tag F0880)
Someone could have died · This affected 1 resident
Based on observations, record review, and staff, Nurse Practitioner, and Medical Director interviews, the facility staff failed to follow the manufacturer's instructions for cleaning and disinfecting ...
Read full inspector narrative →
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and resident and staff interviews, the facility failed to maintain a resident's dignity by...
Read full inspector narrative →
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0583
(Tag F0583)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and resident and staff interviews, the facility failed to maintain privacy and obtain writ...
Read full inspector narrative →
Nov 2023
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident, and staff interview the facility failed to treat a resident in a dignified manner by not adequ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff interviews the facility neglected to feed a dependent resident (Resident #15) he...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observations, record review, and staff interviews the facility failed to remove expired medications from 1 of 2 medications carts reviewed (Pine Bluff medication cart).
The findings included...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Dental Services
(Tag F0791)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and staff and resident interviews, the facility failed to ensure routine dental care for 1...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 41% turnover. Below North Carolina's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 7 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $15,288 in fines. Above average for North Carolina. Some compliance problems on record.
- • Grade C (56/100). Below average facility with significant concerns.
About This Facility
What is Huntersville Oaks's CMS Rating?
CMS assigns Huntersville Oaks an overall rating of 3 out of 5 stars, which is considered average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Huntersville Oaks Staffed?
CMS rates Huntersville Oaks's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 41%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Huntersville Oaks?
State health inspectors documented 7 deficiencies at Huntersville Oaks during 2023 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 6 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Huntersville Oaks?
Huntersville Oaks is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ATRIUM HEALTH, a chain that manages multiple nursing homes. With 168 certified beds and approximately 84 residents (about 50% occupancy), it is a mid-sized facility located in Huntersville, North Carolina.
How Does Huntersville Oaks Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Huntersville Oaks's overall rating (3 stars) is above the state average of 2.8, staff turnover (41%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Huntersville Oaks?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is Huntersville Oaks Safe?
Based on CMS inspection data, Huntersville Oaks has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in North Carolina. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Huntersville Oaks Stick Around?
Huntersville Oaks has a staff turnover rate of 41%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Huntersville Oaks Ever Fined?
Huntersville Oaks has been fined $15,288 across 1 penalty action. This is below the North Carolina average of $33,232. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Huntersville Oaks on Any Federal Watch List?
Huntersville Oaks is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.