BOWERSTON HILLS NURSING & REHABILITATION

9076 CUMBERLAND ROAD, BOWERSTON, OH 44695 (740) 269-4000
For profit - Corporation 25 Beds HILLSTONE HEALTHCARE Data: November 2025
Trust Grade
85/100
#30 of 913 in OH
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Bowerston Hills Nursing & Rehabilitation has a Trust Grade of B+, which means it is above average and generally recommended for families considering care options. It ranks #30 out of 913 nursing homes in Ohio, placing it well within the top half, and is the best facility among three in Carroll County. The facility is showing an improving trend, with the number of reported issues decreasing from 9 in 2023 to 5 in 2025. Staffing is rated as average, with a turnover rate of 33%, which is significantly lower than the state average of 49%, indicating that staff members tend to stay longer and build relationships with residents. However, there have been some concerning incidents noted during inspections. For example, the facility failed to implement proper infection control measures during a dressing change for a resident, which could pose risks to others as well. Additionally, there were issues with not having residents' rights posted or reviewed, affecting all residents, and there was a lack of information available for residents on how to file grievances. Overall, while Bowerston Hills has strengths in staffing stability and a good reputation, these specific areas of concern should be carefully considered by families.

Trust Score
B+
85/100
In Ohio
#30/913
Top 3%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
9 → 5 violations
Staff Stability
○ Average
33% turnover. Near Ohio's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Ohio facilities.
Skilled Nurses
○ Average
Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
17 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 9 issues
2025: 5 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (33%)

    15 points below Ohio average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 33%

13pts below Ohio avg (46%)

Typical for the industry

Chain: HILLSTONE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 17 deficiencies on record

Apr 2025 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0561 (Tag F0561)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews the facility failed to ensure Resident #13 was assisted out of bed on the weekends per re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews the facility failed to ensure Resident #13 was assisted out of bed on the weekends per resident preference. This affected one (Resident #13) of one residents reviewed for resident rights. Findings include: Record review revealed Resident #13 was admitted to the facility on [DATE] with diagnoses including major depressive disorder, insomnia, weakness, constipation, and cerebral palsy. Review of the Minimum Data Set (MDS) Assessment completed 02/13/25 revealed a brief interview for mental status score of 12 out of a possible 15, indicating moderate cognitive impairment. Section D for mood and behavior revealed Resident #13 did have little interest or pleasure in doing things, during six days Resident # 3 felt down, depressed, or hopeless, had trouble falling or staying asleep, or sleeping too much, felt tired or had little energy, and moving or speaking so slowly that other people could have noticed. Or the opposite - being so fidgety or restless that you have been moving around a lot more than usual. This resulted in a total severity score of 10. Section G of the MDS for activities of daily living (ADL) revealed Resident #13 was an extensive two plus person assist for bed mobility - how the resident moved to and from lying position, turns side to side, and positions body while in bed or alternate sleep furniture. Total dependence two plus person physical assist for transfer - how the resident moved between surfaces including to or from: bed, chair, wheelchair, standing position. Two plus extensive physical assist for toilet use, how the resident used the toilet room, commode, bedpan, or urinal; transferred on/off toilet; cleansed self after elimination; changed pad; managed ostomy or catheter; and adjusted clothes. Review of Resident #13's care plan completed on 02/13/25 revealed Resident #13 was at risk for decline in ADL function related to cerebral palsy, weakness, and hypertension. Goals included Resident #13 would maintain current range of motion and the residents ADL's would be met. Interventions included to allow time for rest breaks, encourage resident participation while performing Activates of daily living (ADL), notify nursing of any complaints of pain or discomfort, provide necessary adaptive equipment to meet daily needs, staff to anticipate needs and assist as needed, encourage activity during daily care, encourage to attend activities and assist as needed, monitor decline in care and report to clinical staff as needed, and notify therapy of any decline in condition. Review of Resident #13's care plan completed on 02/13/25 revealed Resident #13 had potential for activity deficit related to decreased mobility. Interventions and goals included Resident #13 would participate in activities of choice, assist resident to activities as needed, encourage resident to come to group activities, provide resident access to activity calendar, staff to provide one to one as needed. Review of tasks for transferring from bed to chair and from chair to bed revealed Resident #13 did not get out of bed on Saturday 03/15/25, Saturday 03/29/25, Sunday 03/30/25, Saturday 04/05/25, and Sunday 04/06/25. Review of task for bowel movements (BM) revealed Resident #13 on Saturday 03/15/25 had one BM , Saturday 03/29/25 had four BM's, Sunday 03/30/25 had no BM's, Saturday 04/05/25 Resident #13 had no BM's , and Sunday 04/06/25 Resident #13 had one BM. Review of progress notes and resident record revealed no documentation as to why Resident #13 was not transferred out of bed or refusal to get out of bed on Saturday 03/15/25, Saturday 03/29/25, Sunday 03/30/25, Saturday 04/05/25, and Sunday 04/06/25. Interview on 04/07/25 at 10:06 A.M. with Resident #13 stated on the weekends she stayed in bed because the staff don't want to put her in her wheelchair . Resident #13 stated she was unsure why she couldn't get out of bed, but she would like to get into her chair on the weekends. Interview on 04/09/25 at 1:01 P.M. with Certified Nursing Assistant (CNA) #210 revealed Resident #13 required Hoyer assistance to get out of bed. CNA #210 stated Resident #13 had good range of motion (ROM) with her arms. She stated that on the weekends there were two aides and one nurse for all shifts except midnight shift had one CNA. CNA #210 stated, at times, Resident #13 would refuse to get out of bed. She stated that about a month or so ago, the resident was having a lot of loose stools, so she was staying in bed more often. Interview on 04/09/25 at 1:17 P.M. with CNA #76 stated Resident #13 required a hoyer lift to get out of bed. CNA #76 stated if Resident #13 had diarrhea, she would stay in bed. CNA #76 shared that on the weekends, Resident #13 would sometimes choose to stay in bed. Interview on 04/09/25 at 1:26 P.M. with Licensed Practical Nurse (LPN) #19 stated Resident # 13 would refuse to get out of bed on the weekends at times if she didn't like the activities. If Resident #13 was having bowel movements, she would stay in bed because getting in and out of bed with the hoyer lift took a lot of her energy.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on review of the medical record, interview, and review of facility policy, the facility failed to ensure the comprehensive care plan for Resident #1 was revised after a fall and change in elopem...

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Based on review of the medical record, interview, and review of facility policy, the facility failed to ensure the comprehensive care plan for Resident #1 was revised after a fall and change in elopement risk. This affected one resident (Resident #1) of 13 residents with care plans reviewed The facility census was 19. Findings include: Review of the medical record for Resident #1 revealed an admission date of 06/01/23 with diagnoses including parkinsonism, calculus of gall bladder with acute cholecystitis, conversion disorder with seizures or convulsions, altered mental status, glaucoma, chronic hepatitis, unspecified lack of coordination, diffuse traumatic brain injury, and dementia with behavioral disturbances. Review of the annual Minimum Data Set (MDS) 3.0 assessment revealed Resident #1 had severely impaired cognition and exhibited no behaviors, including rejection of care or wandering behaviors. Further review of the MDS revealed Resident #1 had experienced one fall with injury since the previous comprehensive assessment which was completed on 10/08/24. Review of the progress notes revealed the following On 09/19/24 at 9:31 A.M. a nursing note indicated the nurse had updated the physician that Resident #1 was no longer capable of elopement and was incapable of physically getting himself to exit areas. On 11/18/24 at 6:45 A.M. a nursing note revealed Resident #1 sustained an unwitnessed fall in his room and was found on his floor with a puddle of blood noted under his head. The note further revealed that Resident #1 received first aid and was transported by squad to the emergency room for evaluation and treatment. On 11/18/24 at 9:30 A.M., the nursing note revealed Resident #1 returned to the facility with a laceration to the top right side of his head, a skin tear to his right elbow, and scattered bruising to his right side. On 11/19/24 at 9:40 A.M., the nursing note revealed that the laceration to Resident #1's right elbow had steri-strips in place and the right head laceration had required sutures. Review of all progress notes from 11/07/24 through 12/07/24 revealed no concerns related to Resident #1 wandering or at risk for elopement and no evidence of an interdisciplinary team (IDT) meeting to review the fall risk care plan interventions for continued appropriateness or need for revision. Review of the clinical assessments titled Elopement Risk Screen between 09/04/24 and 03/08/25, which included screenings dated 09/04/24, 09/19/24, 12/05/24, and 03/08/25, revealed Resident #1 was no longer at risk for elopement. Review of the care plan dated 06/18/18 (last reviewed 01/09/25) revealed Resident #1 had a care plan focus related to being at risk for wandering and elopement secondary to dementia, confusion, and a previous traumatic brain injury (TBI). The elopement risk care plan was initiated on 02/22/21 and the last revision was made on 09/19/24. The care plan also revealed Resident #1 was at risk for falls and fall related injury secondary to seizures, glaucoma, weakness, and TBI. Further review of the fall risk care plan revealed the fall Resident #1 sustained on 11/18/24 was not added to the care plan and no new interventions were added after the 11/18/24 fall. However, the resident was moved closer to the nurses' station for closer observation. Review of the fall investigation initiated 11/18/24 revealed a fall incident report, the progress note dated 11/18/24 at 6:14 A.M., and the post fall risk assessment completed on 11/18/24. None of the documents provided included any post-fall follow-up information, such as injuries sustained, or newly added interventions. Interview with the Director of Nursing (DON) on 04/09/25 at 1:30 P.M. confirmed the paperwork she provided was all she had available regarding the investigation into Resident #1's fall on 11/18/24 because the chart had been thinned, and she would have to search in medical records for any additional information surrounding the fall. No additional information had been provided by the end of the survey on 04/10/25. Interview on 04/09/25 at 3:47 P.M. with MDS Coordinator #27 confirmed Resident #1's last elopement risk assessments revealed he no longer was high risk for elopement and that she had not caught up with updating the care plan because she had not seen the assessments. MDS Coordinator #27 further confirmed she did not attend quarterly resident care conferences. Review of the fall policy last revised 11/04/22 revealed the facility was to implement an intervention based off the fall investigation to prevent a similar fall, update the care plan with the new intervention(s), and communicate the new intervention(s) to direct care staff. The policy further revealed the IDT would meet to discuss the fall, review statements, determine the root cause, implement new interventions based on the determined root cause, and the resident's care plan was to be updated immediately upon completion of the fall investigation. Review of the Care Plan Policy and Procedure dated December 2019 revealed the comprehensive care plan was to be updated quarterly and as needed to ensure accuracy and ongoing appropriateness of interventions.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement antibiotic stewardship regarding antibiotic use. This affe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement antibiotic stewardship regarding antibiotic use. This affected one (Resident #70) of one resident reviewed for antibiotics. Findings include: Record review revealed Resident # 70 admitted to the facility on [DATE] with diagnoses including dementia, hypertension, benign prostatic hyperplasia without lower urinary tract symptoms, obesity, type 2 diabetes, schizoaffective disorder, auditory hallucinations, cataracts, hypothyroidism, depression, chronic obstructive pulmonary disease. Review of the minimum data set (MDS) completed 04/02/25 revealed the resident had severe cognitive impairment. Review of Resident #70's care plan completed on 04/04/25 revealed the resident is exhibiting signs and symptoms of a urinary tract infection (UTI). Goals included the resident will be free from signs and symptoms of a UTI after completion of antibiotics. Interventions included to administer antibiotic as ordered, encourage resident to increase fluids, monitor for pain and medicate as ordered, monitor for signs of increased risk for falls related to possible confusion, monitor vital signs for increase in temperature, notify physician and family of a change in condition, obtain urine for urinalysis and culture & sensitivity as ordered. Review of Resident #70 electronic medical record revealed a progress note dated 04/02/25 at 12:41 P.M. by Licensed practical nurse (LPN) #98 stating Resident #70 was being sent to the emergency department for evaluation due to low blood pressure, lethargy, and blood-tinged urine, not responding as he normally does, and ambulance is here at this time to transport resident. Review of Resident #70 progress note revealed a note by LPN #98 dated 04/02/25 at 5:50 P.M. stated Resident #70 was admitted to the hospital with a urinary tract infection (UTI). Record review revealed Resident # 70 was sent to the emergency department on 04/02/25 for altered mental status (AMS) by emergency medical services (EMS) from the facility stating over the last few days he had not been eating or drinking and had a decreased mental status, blood was also noted in his urine by nurses, he was hypotensive at 80/60 millimeters of Mercury (mm Hg) (normal blood pressure 120/60 mm Hg), dry mucous membranes, confused upon arrival to the emergency department, urinalysis showed cloudy urine with moderate bacteria. Blood cultures and urine cultures were pending at the time of hospital discharge on [DATE]. Resident # 70 was discharged from the hospital on [DATE] with an order for cefdinir (antibiotic) 300 mg oral capsule give one capsule by mouth twice a day for seven days. Record review revealed an order placed on 04/03/25 for cefdinir oral capsule 300 milligram (MG) give one capsule by mouth two times a day for UTI until 04/11/25. Review of Resident #70 progress note revealed a note by LPN #19 dated 04/03/25 at 5:32 P.M. stating Resident #70 had returned from the hospital. Review of Resident #70 progress note dated 04/04/25 at 2:59 P.M. stating Resident #70 was being transported to the hospital. Review of Resident #70 progress note dated 04/05/25 at 2:10 P.M. stating Resident #70 returned from the hospital with a diagnosis of altered mental status and UTI. Awaiting pending urine culture and blood cultures. Orders for Keflex were received. Review of Resident #70 progress note dated 04/05/25 at 4:55 P.M. stating Medical Director #737 wished to cancel Keflex (antibiotic) order and continue cefdinir that was already ordered. Record review revealed no evidence of any documentation of receiving blood cultures or urine culture and sensitivity for the hospitalization on 04/02/25 through 04/03/25 or documentation of hospital discharge, urinalysis or urine culture and sensitivity for the emergency department visit on 04/04/25 through 04/05/25. Record review revealed one attempt by LPN #19 to receive urine culture and sensitivity from the hospital via fax on 04/07/25. Further review of the medical record revealed a fax received from a local hospital dated 04/09/25 at 8:53 A.M. that showed Resident #70's urine culture collected on 04/04/25 and resulted on 04/07/25 showed no bacterial growth. Record review revealed a fax dated 04/09/25 at 11:40 A.M. from the other hospital that indicated Resident #70's urine culture collected 04/02/25 and resulted on 04/04/25, after 36 hours, showed no bacterial growth. Interview on 04/09/25 at 8:17 A.M. revealed licensed practical nurse (LPN) #19 faxed a request for the urine and blood culture results on 04/07/25 but she was unsure if it came in. LPN #19 stated Resident #70 was currently on antibiotics. LPN #19 stated they would like to have the culture results before continuing the antibiotics, but Medical Director #737 wanted to continue the cefdinir. Interview on 04/09/25 at 8:34 A.M. with the director of nursing (DON) revealed no urine or blood culture results had been received from either hospital for Resident #70. Interview on 04/09/25 at 10:05 A.M. with LPN #19 revealed Resident #70 urine culture results were negative and she would call the physician to discontinue the antibiotic.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and policy review the facility failed to ensure an influenza vaccination was administered to o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and policy review the facility failed to ensure an influenza vaccination was administered to one (Resident #70) resident per request/signed consents. This affected one (Resident #70) of five residents reviewed for vaccinations. Findings include: Record review revealed Resident # 70 admitted to the facility on [DATE] with diagnoses including dementia, hypertension, obesity, type 2 diabetes, schizoaffective disorder, auditory hallucinations, hypothyroidism, depression, and chronic obstructive pulmonary disease. Further medical record review revealed a signed consent form for the administration of the influenza vaccine signed by Resident #70's appointed representative and dated 03/30/25. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed a brief interview for mental status (BIMS) score of 03 (out of a possible 15) indicating cognitive impairment. Review of Resident #70's March 2025 and April 2025 medication administration record (MAR) and treatment administration record (TAR) revealed no documentation Resident #70 had received the influenza vaccination. Record review revealed no documentation that Resident #70's representative, who gave consent for Resident #70 to receive the influenza vaccine, was notified that the vaccination was not given or not available for administration. Interview on 04/10/25 at 11:05 A.M. with the Director of Nursing (DON) revealed residents are offered vaccinations on admission and will receive them if they consented to administration. The DON shared influenza vaccinations are completed annually, if the facility runs out of vaccinations they will put in an order from the pharmacy and they typically receive the vaccine within two to four business days. The DON stated Resident #70 had not received his influenza vaccine and there was no documentation of Resident #70's representative being notified of this. The DON stated the influenza vaccine was not administered to Resident #70 because the facility ran out of the vaccine and no one at the facility notified her of this. Review of the undated Influenza Policy revealed between October 1st and March 31st or as otherwise indicated per the Centers for Disease Control (CDC) each year, the influenza vaccine shall be offered to residents unless the vaccine is medically contraindicated or the resident has already been immunized. Residents admitted between October 1st and March 31st shall be offered the vaccine within five (5) working days of the resident's admission to the facility. For those who receive the vaccination the date of the vaccination, lot number, expiration date, person administering and the site of the vaccination will be documented in the resident's medical record. A resident's refusal of the vaccine shall be documented on the Informed Consent for Influenza Vaccine and placed in the resident's medical record.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility water management plan and policy review the facility fail...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility water management plan and policy review the facility failed to ensure infection control measures were implemented during a dressing change. This affected one resident (Resident #4) observed for dressing change during wound care. The facility also failed to follow their written water management plan for Legionella. This had the potential to affect all residents. Findings include: 1. Record review revealed Resident #4 was admitted to the facility on [DATE] with diagnoses including acute respiratory failure, muscular dystrophy, dysphagia, unspecified protein-calorie malnutrition, anxiety disorder, dependence on ventilator status, major depressive disorder, gastrostomy status, and attention to tracheostomy. Record review revealed an order for enhanced barrier precautions (EBP) ordered on 11/01/24 due to wounds, a tracheostomy, and gastrostomy (feeding) tube. Further review of the physician orders revealed to cleanse the left and right buttock open areas with normal saline, apply collagen and cover with a dry, sterile, dressing (DSD) every evening. Review of the Minimum Data Set (MDS) Assessment completed on 03/01/25 revealed the resident had intact cognition. Observation on 04/09/25 at 10:45 A.M. of a dressing change for Resident #4 revealed the resident was in enhanced barrier precautions. Nurse Practitioner (NP) #888 was wearing a gown and gloves and Licensed Practical Nurse (LPN) #19 was assisting with the dressing change and was also wearing a gown and gloves. NP #888 removed the old dressings for two areas on Resident #4 buttocks. The NP was not observed to remove her gloves or perform hand hygiene NP #888 cleansed the right side wound with saline and gauze and proceeded to cleanse the left wound with gauze and saline without hand hygiene or a glove change. The wounds measured (right and left wound) measure to be 0.1 centimeters (cm) by (x) 0.1 cm each. The left wound with serosanguinous (clear, blood tinged) drainage, the right wound with serous (clear) drainage. No hand hygiene or glove change performed before skin prep and collagen was applied to both wound beds. NP #888 continued to wear the same gloves as when she started the procedure. NP #888 opened border foam dressings and applied one to each wound. No hand hygiene or glove change was completed. Resident #4 was then repositioned in bed and NP #888's moved Resident #4's bedside table while still wearing the gloves that were initially applied upon entrance to the resident's room. Then NP #888 removed the soiled gloves and gown, discarded the items and used alcohol based hand rub for hand hygiene. Interview with NP #888 on 04/09/25 at 11:13 A.M. confirmed hand hygiene and glove changes should have been performed during the dressing change for Resident #4 and she did not perform hand hygiene by washing or using an ABHR. NP #888 confirmed gloves were not changed during the dressing change. Review of facility policy named Hand Hygiene revision date August 2019 revealed hands should be washed with soap and water or an antiseptic agent used before and after providing routine care, after contact with a resident's intact skin, after contact with body fluids or excretions, mucous membranes, non-intact skin, or wound dressings. Use of gloves include being easily accessible and worn in situations such as changing gloves after removing wound dressing and before placing new dressing. 2. Review of the facility's water management program dated 10/27/24 revealed water temperatures would be gathered weekly at each of the facility's water heaters to ensure water was being maintained at 140 degrees Fahrenheit. Review of the water temperature log with weekly water temperatures checked at each of the facility's six hot water tanks revealed temperature between 100 degrees Fahrenheit and 119 degrees Fahrenheit from 11/07/24 through 03/25/25. Interview on 04/09/25 with Maintenance Director #11 revealed he obtained the weekly temperatures for the water management program from the faucets, not from each of the facility water heaters as directed in the facility water management plan.
Feb 2023 9 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to initiate a significant change Minimum Data Set (MDS) assessment, within 14 days, following a hospice admission. This affected one (#18) of ...

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Based on record review and interview, the facility failed to initiate a significant change Minimum Data Set (MDS) assessment, within 14 days, following a hospice admission. This affected one (#18) of one resident reviewed for hospice services. The facility census was 21. Findings include: Review of the medical record for Resident #18 revealed an admission date of 01/25/23 with diagnoses including dementia, atherosclerotic heart disease, history of cerebral vascular infarction, and history of urinary tract infection. Review of the 5-Day Minimum Data Set (MDS) assessment, dated 01/31/23, indicated Resident #18's Brief Interview for Mental Status (BIMS) score was 04, which indicated severely impaired cognition. The resident did not have any hallucinations, delusions, physical or verbal behaviors, or rejection of care. This was the most current MDS assessment completed. Review of a physician order, dated 02/06/23, revealed the order to admit the resident to hospice services. Review of the Care Plan, dated 02/21/23, revealed Resident #18 received hospice services related to cerebral atherosclerosis. During interview on 02/22/23 at 2:45 P.M., the Director of Nursing (DON) confirmed the significant change MDS assessment was not timely initiated, within 14 days, following Resident #18's hospice admission.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to refer a resident with newly diagnosed serious mental disord...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to refer a resident with newly diagnosed serious mental disorder, for a Pre-admission Screening and Resident Review (PASARR) re-evaluation. This affected one (#5) of 15 residents reviewed for PASARR. Findings include: Review of the medical record revealed Resident #5 was admitted to the facility on [DATE]. Diagnoses included dementia, diabetes mellitus, major depressive disorder, chronic obstructive pulmonary disease, and hypertension. Review revealed on 12/15/19, the resident was diagnosed with psychotic disorder with delusions. Review revealed a PASARR review, dated 12/28/15, which indicated there was no serious mental illness or developmental disability. Review of a psychiatric progress note, dated 04/19/22, revealed the resident had behaviors including delusions. Interview on 02/23/23 at 1:45 P.M., the Director of Nursing (DON) confirmed the last PASARR evaluation was completed on 2015 and there was not a re-evaluation completed following the resident's new diagnosis of psychotic disorder with delusions.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0685 (Tag F0685)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure there was follow up to an optometrist visit recommen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure there was follow up to an optometrist visit recommending eye glasses for one (#14) of 14 residents interviewed regarding vision. The census was 21. Findings include: During an interview of Resident #14 on 02/21/23 at 12:40 P.M. he stated he had eye glasses ordered and he had not received them. Other residents who saw the eye doctor on the same day had received their eye glasses. Review of Resident #14's medical record revealed diagnoses including disorientation and type 2 diabetes mellitus. An annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14 had adequate vision with corrective lenses. The assessment indicated Resident #14 was moderately cognitively impaired. Documentation from the facility's eye care provider revealed Resident #14 had an eye exam 09/22/22 which indicated he had a cataract of the right eye, pseudophakia (implant of an intraocular lens to replace a natural lens) of the left eye, hyperopia (nearby objects look blurred) and presbyopia (progressive loss of near focusing ability) of both eyes with no current prescription. The form indicated glasses were required and to encourage full time use for distance and reading. Glasses were recommended and were to be delivered upon approval. A care plan initiated 01/07/23 indicated Resident #14 was at risk for impaired vision related to use of magnifier/magnifier glass. Goals were for Resident #14 to be free of acute eye problems and maintain optimal quality of life within visual limits. Interventions included arranging consultation of an eye care practitioner as needed. On 02/22/23 at 11:13 A.M., during interview, the Director of Nursing (DON) stated Resident #14 never received eye glasses due to issues with his insurance. On 02/22/23 at 12:15 P.M., during interview, the DON stated she spoke to the eye doctor provider and was told insurance would send a denial letter. After the facility got the denial letter they would appeal. Resident #14 could choose to pay out of pocket for the eye glasses. On 02/22/23 at 1:08 P.M., during interview, the Vision Provider Representative #200 stated the information regarding the cost of the eye glasses was submitted to Resident #14's primary insurance provider and was informed they did not cover the cost of glasses. A letter was sent to the resident at the facility on 09/23/22. No other person was listed as the responsible party. On 02/22/23 at 1:22 P.M., during interview, Business Office Manager (BOM) #112 verified the census view of the medical record revealed Resident #14 had Medicaid coverage as of 09/16/22. On 02/22/23 at 1:54 P.M., during interview, the Ohio Medicaid Representative #205 indicated he could see Resident #14 had Medicaid which had back dated benefits as of 09/01/22. The case was not updated in the system until 11/25/22 so he would not have been in the system as covered until then. The DON indicated she would have the vision provider submit the bill for eye glasses to Medicaid. On 02/22/23 at 2:00 P.M., during interview, the DON stated she usually tracked when residents got glasses and who had not received them. The DON stated she thought because Resident #14 had a hospitalization, it slipped her mind.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, policy review, and interview, the facility failed to ensure a resident's oxygen flow rate w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, policy review, and interview, the facility failed to ensure a resident's oxygen flow rate was set as ordered and failed to ensure the oxygen tubing and humidifier bottle were changed weekly as ordered. This affected one (#7) of three residents reviewed for respiratory care. The facility identified seven residents receiving oxygen therapy. The facility census was 21. Findings include: Review of the medical record revealed Resident #7 was admitted to the facility on [DATE]. Diagnoses included coronavirus (COVID-19), anemia, major depressive disorder, psychoactive substance abuse, opioid addiction, protein-calorie malnutrition, and chronic viral hepatitis. Review of the Minimum Data Set (MDS) quarterly assessment, dated 10/27/22, revealed Resident #7's Brief Interview for Mental Status (BIMS) score was 15, which indicated intact cognition. There were no behaviors or rejection of care. The resident received oxygen therapy. Review of the Care Plan, dated 01/07/23, revealed Resident #7 is at risk for altered respiratory status with the intervention to administer oxygen as ordered. Review of physician order, dated 12/19/19, revealed the order for oxygen at four liters per minute to be infused via nasal cannula as needed. Further review revealed the physician order, dated 06/19/21, to change the oxygen humidifier bottle and oxygen tubing weekly. Observations on 02/21/23 at 10:28 A.M. and at 12:05 P.M. revealed Resident #7's oxygen flow rate was set at 3.5 liters per minute via nasal cannula and the oxygen humidifier bottle and oxygen tubing were dated 02/12/23. During interview on 02/21/23 at 12:09 P.M., Licensed Practical Nurse (LPN) #104 confirmed Resident #7's oxygen flow rate was incorrectly infusing at 3.5 liters per minute and should be infusing at 4 liters per minute. LPN #104 further confirmed the oxygen humidifier bottle and oxygen tubing had not been changed weekly as ordered. Review of the facility's policy, Oxygen Administration, dated January 2020, revealed to review the physician's order for oxygen administration. Change tubing weekly.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

Based on record review, policy review, and interview, the facility failed to provide an appropriate diagnosis for a resident receiving an antipsychotic medication and failed to indicate the duration (...

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Based on record review, policy review, and interview, the facility failed to provide an appropriate diagnosis for a resident receiving an antipsychotic medication and failed to indicate the duration (stop date) of a psychotropic medication ordered as needed (prn). This affected one (#18) of five residents reviewed for unnecessary medications. Findings include: Review of the medical record for Resident #18 revealed an admission date of 01/25/23 with diagnoses including dementia, atherosclerotic heart disease, history of cerebral vascular infarction, and history of urinary tract infection. Review of the Minimum Data Set (MDS) assessment, dated 01/31/23, indicated Resident #18's Brief Interview for Mental Status (BIMS) score was 04, which indicated severely impaired cognition. The resident did not have any hallucinations, delusions, physical or verbal behaviors, or rejection of care. Review of the Care Plan, dated 01/31/23, revealed Resident #18 received antipsychotic medication related to dementia. Review of a physician order, dated 02/02/23, revealed the order for Lorazepam (Ativan) 0.5 milligrams (mg) by mouth or intramuscularly (IM), every four hours, as needed for anxiety, restlessness, or agitation. The order did not indicate a duration of time or stop date. Review of a physician order, dated 02/07/23, revealed the order for Quetiapine Fumarate (Seroquel) 25 milligrams (mg) by mouth at bedtime for restlessness/anxiety. Review of the Medication Administration Record (MAR), dated February 2023, indicated the resident received Quetiapine Fumarate 25 milligrams (mg) every night. During interview on 02/22/23 at 3:41 P.M., the Director of Nursing (DON) verified the resident is receiving Seroquel, which is an antipsychotic, without an appropriate diagnosis. The DON confirmed the physician order, dated 02/07/23, stated the indication for use was due to restlessness/anxiety. The DON further confirmed there was no stop date indicated on the physician order, dated 02/02/23 for Lorazepam 0.5 mg, every four hours, prn. Review of the facility's policy, Antipsychotic Medication Use, dated December 2016, revealed the residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective. The need to continue prn orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. The duration of the prn order will be indicated in the order.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Dental Services (Tag F0791)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interview, the facility failed to make timely referrals for dental services for two (#...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interview, the facility failed to make timely referrals for dental services for two (#11 and #14) of 16 residents whose dental status was observed. The facility census was 21. Findings include: 1. Observations of Resident #11 on 02/21/23 at 10:58 A.M. revealed he had no natural teeth and no dentures in. On 02/21/23 at 3:47 P.M., during interview, Resident #11's son indicated Resident #11 had new dentures that had been missing. The facility had reported they were looking for them. Review of Resident #11's medical record reviewed diagnoses including Alzheimer's disease, type 2 diabetes mellitus, dysphagia (difficulty swallowing) and cerebrovascular disease. Between 06/07/21 and 11/07/22, Resident #11 had an order for a regular diet with regular texture. A nursing note dated 11/07/22 at 9:14 A.M. indicated the power of attorney and physician were updated that Resident #11's diet was changed to mechanical soft due to decreased appetite and difficulty chewing. An admission nursing assessment dated [DATE] indicated Resident #11 had full upper and full lower dentures that fit but did not wear them. There was no documentation indicating Resident #11's dentures were missing. Review of a Resident/Family/Staff concern form dated 07/21/22 indicated Resident #11's dentures were missing. Staff were unable to find the dentures in his room, the laundry, day room, dining room or in the chairs. Resident #11 was unable to state what he did with them. Resident #11 was known to take them out and leave them in random places. Resident #11 was added to a list to be seen at the next dental visit. It was unknown if the cost of the dentures would be covered. On 02/22/23 at 4:20 P.M., during interview, the Director of Nursing (DON) stated the facility assessed a resident with lost dentures to see if it affected their intake and if it did they reached out for emergency dental services. If not, the residents were seen with the next visit. The DON stated she would look for documentation regarding any referral for dental services after the dentures were lost. The DON stated the facility was still waiting on the next dental visit to be scheduled. On 02/22/23 at 4:42 P.M., during interview, the Administrator provided a list that was provided to the dental service on 12/20/22 indicating Resident #11's name was on the list to be seen. On 02/23/23 at 7:00 A.M., during interview, the DON verified there was no documentation revealing there was a referral for dental services within three days of the dentures being lost nor was there documentation of extenuating circumstances that led to the delay of dental services being provided. On 02/23/23 at 10:31 A.M., interview of Dental Services Representative #210 revealed dental services provided in the facility included x-rays, exams, cleanings, fillings, most extractions and dentures. The dental service automatically saw residents who had Medicaid services. Notices would be sent out for any private pay residents. The dental service would generally visit when residents were due to be seen. However there were only a few residents who were eligible to be seen at present so they would wait until most residents were due to be seen unless there was an emergency. Dental Services Representative #210 stated if a facility notified them of missing dentures they would seek approval for payment by Medicaid first or give the residents the option to pay privately. In that case, they would coordinate to visit the specific resident. Dental Services Representative #210 stated the facility called the dental service provider on 02/22/23 to schedule a visit. After reviewing the records for Resident #11, Dental Services Representative #210 stated the facility had not notified them that his dentures were missing. Dental Services Representative #210 stated Resident #11 had received dentures in 2022. Medicaid would only pay for dentures every eight years so new dentures would have to be paid for privately. 2. During an interview of Resident #14 on 02/21/23 at 12:40 P.M., Resident #14 was observed to have natural lower teeth but no upper teeth were observed. Review of Resident #14's medical record revealed diagnoses including disorientation, type 2 DM, and adult failure to thrive. An admission assessment dated [DATE] indicated Resident #14 had his own teeth but also indicated dentures fit. The assessment was silent as to the type of dentures Resident #14 had. A dietary note dated 12/16/22 at 10:29 A.M. indicated Resident #14 had lost dentures. Review of a Resident/Family/Staff concern form dated 12/09/22 indicated Resident #14's dentures were missing. Resident #14 stated he took them out in bed and did not know what happened to them. Staff searched the bedroom, laundry, and visible trash and were unable to find the dentures. Resident #14's name was placed on a list to be seen by the dentist. The facility was waiting on a date. On 02/22/23 at 11:11 A.M., during interview, Licensed Practical Nurse (LPN) #104 stated Resident #14 had upper dentures when he was admitted but they were unable to be located about 1-1.5 months prior to the survey. Staff had removed everything from the room in attempts to locate the dentures without success. Resident #14 had no difficulty eating. Resident #14 would be seen when the dentist visited next. On 02/22/23 at 4:20 P.M., during interview, the Director of Nursing (DON) stated the facility assessed a resident with lost dentures to see if it affected their intake and if it did they reached out for emergency dental services. If not, the residents were seen with the next visit. The DON stated she would look for documentation regarding any referral for dental services after the dentures were lost. The DON stated the facility was still waiting on the next dental visit to be scheduled. On 02/22/23 at 4:42 P.M., during interview, the Administrator provided a list that was provided to the dental service on 12/20/22 indicating Resident #14's name was on the list to be seen. On 02/23/23 at 7:00 A.M., during interview, the DON verified there was no documentation revealing there was a referral for dental services within three days of the dentures being lost nor was there documentation of extenuating circumstances that led to the delay of dental services being provided. On 02/23/23 at 10:31 A.M., interview of Dental Services Representative #210 revealed dental services provided in the facility included x-rays, exams, cleanings, fillings, most extractions and dentures. The dental service automatically saw residents who had Medicaid services. Notices would be sent out for any private pay residents. The dental service would generally visit when residents were due to be seen. However there were only a few residents who were eligible to be seen at present so they would wait until most residents were due to be seen unless there was an emergency. Dental Services Representative #210 stated if a facility notified them of missing dentures they would seek approval for payment by Medicaid first or give the residents the option to pay privately. In that case, they would coordinate to visit the specific resident. Dental Services Representative #210 stated the facility called the dental service provider on 02/22/23 to schedule a visit. After reviewing the records, Dental Services Representative #210 stated Resident #14 had not been seen by dental services yet and his initial visit would be with the next dental visit to the facility. The facility had not reported Resident #14's dentures were missing.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments accurately re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments accurately reflected diuretic medication use and psychotropic medication use. This affected four residents (#5, #7, #10 and #21) of 15 residents reviewed for assessments. Findings include: 1. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE]. Diagnoses included coronavirus (COVID-19), anemia, major depressive disorder, psychoactive substance abuse, opioid addiction, protein-calorie malnutrition, and chronic viral hepatitis. Review of the Minimum Data Set (MDS) quarterly assessment, dated 10/27/22, inaccurately revealed that Resident #7 received diuretics for zero days during the look-back period. Review of a physician order, dated 10/15/21, revealed the order for Furosemide 20 milligrams (mg) one tablet, two times per day. Review of the Medication Administration Record (MAR) revealed that Resident #7 received Furosemide 20 mg, one tablet, two times per day, from 10/21/22 through 10/27/22. Interview on 02/22/23 at 9:45 A.M. with the Director of Nursing (DON) verified the MDS quarterly assessment, dated 10/27/22, contained an inaccurate assessment of Resident #7's diuretic use. 2. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE]. Diagnoses included dementia, diabetes mellitus, psychotic disorder with delusions, major depressive disorder, chronic obstructive pulmonary disease, and hypertension. Review of the MDS annual assessment, dated 12/12/22, inaccurately revealed that Resident #5 received diuretics for zero days during the look-back period. Review of a physician order, dated 10/21/22, revealed the order for Bumex one milligram (mg), one tablet, two times per day. Review of the MAR revealed that Resident #5 received Bumex one mg, one tablet, two times per day, from 12/06/22 through 12/12/22. Interview on 02/22/23 at 9:45 A.M. with the DON verified the MDS quarterly assessment, dated 10/27/22, contained an inaccurate assessment of Resident #5's diuretic use. 4. Review of Resident #21's medical record revealed an admission date of 09/19/22 with diagnoses including anxiety, major depressive disorder and insomnia. Review of the physician orders revealed medications including ambien (hypnotic) 10 milligrams (mg) daily at bedtime, venlafexine (antidepressant) extended release 75 mg twice a day; buspar (antianxiety) 10 mg twice a day. Review of the Quarterly MDS dated [DATE] revealed the resident was cognitively intact but did not receive antianxiety, antidepressants or hypnotics during the assessment period. Review of the December 2022 Medication Administration Record (MAR) revealed the resident did receive the ordered medications during the assessment period, 12/21/22 through 12/27/22. On 02/23/23 at 11:34 A.M. interview with the DON verified the resident's MDS did not accurately reflect the medications the resident received. 3. Review of Resident #10's medical record revealed diagnoses including convulsions and hypertension. Review of the January 2023 Medication Administration Record (MAR) revealed Resident #10 received Furosemide (diuretic) 20 milligrams (mg) every morning for congestive heart failure between 01/06/23 and 01/12/23. A quarterly MDS dated [DATE] did not reflect the use of a diuretic over the seven day assessment period. On 02/22/23 at 9:43 A.M., during interview, the Director of Nursing (DON) verified the MDS was coded incorrectly, verifying Resident #10 had received a diuretic.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0572 (Tag F0572)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review the facility failed to have the Resident's rights posted in the facility or evidence resident rights are reviewed with the residents outside of admiss...

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Based on observation, interview and record review the facility failed to have the Resident's rights posted in the facility or evidence resident rights are reviewed with the residents outside of admission. This had the potential to affect 21 of 21 residents. The facility census was 21. Findings include: Observation of the facility during the survey on the days of 02/21/23, 02/22/23, and 02/23/23 revealed there were no postings of resident's rights available for the residents, in the facility. On 02/22/23 at 10:39 A.M. interview with Residents #7, #13, #14, and #15 at the Resident Council interview revealed the resident rights are not reviewed at the resident council meeting and none of the residents were aware of the rights being posted in the facility. The residents also stated they were unaware of what their rights were despite being residents of the facility. On 02/23/23 at 1:05 P.M. phone interview with Activities Director #116 revealed she schedules the Resident Council meetings, reminds the residents of the meeting day and time, and reviews the minutes for the previous month (including outcomes of the concerns). Resident's rights are not reviewed at council meetings unless the residents voice a concern. She is not aware of rights being posted anywhere in the facility, but she would get a copy to give a resident if they voiced a concern. On 02/23/23 at 2:25 P.M. interview and tour of the facility with Administrator #117 revealed Resident Rights are not posted in the facility. Record review of both the current admission packet and resident handbook revealed the resident rights are to be given to the resident on admission and reviewed regularly. Record review of resident council meeting minutes from 01/22 to 02/23 revealed no information was provided to residents on resident's rights.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected most or all residents

Based on observations, interviews, and record review, the facility failed to ensure information was available for residents and their representatives on how to file a grievance and who the facility de...

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Based on observations, interviews, and record review, the facility failed to ensure information was available for residents and their representatives on how to file a grievance and who the facility designated as a Grievance Official. This had the potential to affect 21 of the 21 residents in the facility. Facility census was 21. Findings include: Observation of the facility during the survey on the days of 02/21/23, 02/22/23, and 02/23/23 revealed there were no postings of how to file a grievance available for the residents, in the facility. On 02/22/23 at 10:39 A.M. interview with Residents #7, #13, #14, and #15 at the Resident Council interview revealed the residents did not know how to file a grievance. All residents present stated they would just tell someone they had a concern and it usually was addressed. Most of the time they are happy with the resolution but not always. Resident #14 stated he had not received his glasses that were ordered last year. The resident stated he had asked multiple staff but no one informed him of the situation with his glasses. On 02/23/23 at 11:35 A.M. interview with Licensed Practical Nurse (LPN) #104 revealed the grievance forms are not at the nurse's station as stated in the admission packet and the Resident Handbook. LPN#104 stated if a resident asked to file a complaint or grievance, she would refer the resident to the Director of Nursing (DON) or the Administrator. On 02/23/23 at 11:37 A.M. interview with the DON revealed if the residents have a concern someone from administration or the activities director, who coordinates Resident Council, works with the resident to address the concern or fill out the grievance form. On 02/23/23 at 1:05 P.M. phone interview Activities Director #116 revealed she schedules the Resident Council meetings, reminds the residents of the meeting day and time, and review the minutes for the previous month (including outcomes of the concerns). She does not fill out the grievance forms but refers the residents to the Administrator or DON if concerns are not resolved. On 02/23/23 at 2:25 P.M. interview with Administrator #117 revealed the grievance process instructions were not posted in the facility. The forms are at the nurse's station and in the administration office. Most of the residents would need help filling out the form so the grievance process is addressed as concerns are raised by the residents. Review of the current resident handbook revealed a resident with a concern may complete a concern form which should be available at the Nursing Stations, Business office or Administrative office. There is also a Grievance Committee comprised of the Facility's staff, Residents, sponsors, or outside representatives in a ratio of not more than one staff member to every two Residents, sponsors, or outside representatives. Procedures are reviewed at least annually by the Facility with the advice of Residents, their sponsors, or both. Record review of resident council meeting minutes from 01/22 to 02/23 revealed no information provided to residents on how to file a grievance, no information that confidentiality will be maintained if a grievance is filed, and no information that the procedures have been reviewed with Resident input.
Apr 2021 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure accurate assessments were completed related to falls and anti...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure accurate assessments were completed related to falls and anticoagulant medication use for Resident #12. This affected one of 15 residents reviewed for assessments. The facility census was 20. Findings included: Resident #12 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (stroke) and psychotic disorder with delusions, and vascular dementia with behavioral disturbance. Review of the current physician orders revealed Eliquis, an anticoagulant/blood thinner medication, was ordered on 03/22/18, five milligrams twice a day. Review of the Fall Incident Report dated 11/24/20 revealed Resident #12 fell from bed. The progress note dated 11/24/20 stated the nurse was called to the resident's room by the state tested nursing assistant (STNA) who opened the door to the room and observed him on the floor in front of his bed. The resident was assessed to have elevated blood pressure and pulse. The resident complained of right hip pain and was unable to move his right shoulder. His shoulder was painful when touched. The resident was transported to the hospital and returned to facility at 2:50 P.M. the same day. X-rays of the right humerus and right clavicle were negative. Contusion of his right shoulder and hip were noted. Review of the minimum data set (MDS) assessment dated [DATE] revealed Resident #12's fall on 11/24/20 was not reflected on this assessment. This assessment dated [DATE], the quarterly MDS assessment dated [DATE] and the quarterly MDS assessment dated [DATE], revealed no documentation of Resident #12 receiving the anticoagulant, Eliquis, every day. Review of the medication administration records (MARs) for January, February, and March 2021 revealed Resident #12 received the Eliquis medication as prescribed. Interview with the Director of Nursing on 04/21/21 at 10:44 A.M. verified these assessments were inaccurate and did not accurately reflect Resident #12's fall or use of Eliquis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and policy review the facility failed to ensure pressure ulcer assessments were completed at l...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and policy review the facility failed to ensure pressure ulcer assessments were completed at least weekly and individualized pressure relieving interventions were initiated in a timely manner for Resident #2. This affected one of one resident reviewed for pressure ulcers. Findings include: Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including non-pressure ulcer of the lower leg, diabetes, chronic kidney disease, benign neoplasm of the penis, morbid obesity, cellulitis, depression, schizophrenia, and chronic obstructive pulmonary disease. The facesheet indicated his original admission date was 05/01/20 and the initial admission date was 01/22/21. Review of the current plan of care dated 06/11/20 (date on this plan of care was listed as being from 2020) revealed Resident #2 was a risk for impaired skin integrity related to impaired circulation, impaired mobility, wound ulcers, obesity, diabetes, and peripheral vascular disease. Interventions included barrier cream after each incontinent episode as needed, encourage fluids, pad and protect the skin as needed, pillows for repositioning, and pressure reduction devices (no specific devices were listed). All of the interventions listed had an implementation date of 06/11/20 and were not specific and individualized to Resident #2's current physical condition, including his actual pressure ulcer. Review of the admission physician's orders dated 01/22/21 revealed Resident #2 was admitted to the facility with treatment orders to cleanse open areas on his right and left buttocks with normal saline, pat dry and apply a border foam dressing until healed. Review of the admission Skin Grid Pressure form dated 01/22/21 revealed Resident #2 was admitted with an unstageable pressure ulcer to the left buttock which measured 2.6 centimeters (cm) in length by 0.8 cm in width by 0.0 cm in depth. This document indicated the area was pressure related, had a scab over it and was unstageable. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #2 had moderately impaired cognition, required extensive assistance from staff for bed mobility, and had one unstageable pressure ulcer with slough. According to the National Pressure Ulcer Advisory Panel (NPUAP), unstageable pressure ulcers are ulcers with a full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, greenish or brown tissue) and/or eschar (tan, brown or black tissue). The base of the ulcer is used to denote the inability to determine the depth and stage of the ulcer since visualization of the wound bed is not possible due to slough/eschar. Review of the Skin Grid Pressure form dated 02/01/21, 10 days after the initial assessment, revealed Resident #2's pressure ulcer was now identified as a stage three sacral wound. The NPUAP defines a stage three pressure ulcer as a full-thickness tissue loss in which subcutaneous fat may be visible but bone, tendon or muscle are not exposed. Slough may be present but does not obscure depth of tissue loss and undermining and tunneling may be present. This assessment indicated the pressure ulcer had deteriorated and measured 5.0 cm in length by 5.0 cm in width by 1.0 cm in depth. There was 20 percent slough covering the wound, with a moderate amount of serosanguinous drainage. The peri-wound was discolored and macerated. The physician was notified but no new treatment orders were given. Review of the Skin Grid Pressure form dated 02/08/21 revealed Resident #2's sacral pressure ulcer declined again and now measured 8.0 cm in length by 8.0 cm in width by 0.2 in depth. This assessment indicated the pressure ulcer areas to the left and right buttock combined into one pressure ulcer at the sacral area with soft, yellowish-brown slough covering most of the wound, a foul odor was present, and a moderate amount of serosanguinous drainage. The treatment order was changed this date and directed nurses to cleanse the open area to the sacrum with normal saline, apply calcium alginate silver (a highly absorbent gel-like covering with silver which promotes wound healing and assists in killing bacteria), cover with a border foam to be changed two times a week and as needed. Review of the Skin Grid Pressure form dated 03/01/21 revealed the open areas to the right and left buttocks had combined into one pressure ulcer which measured 6.0 cm in length by 5.0 cm in width by 3.0 cm in depth. The ulcer edges were dark brown in color and there was a very foul odor. The pressure ulcer was wound was now a Stage 3 pressure ulcer. The assessment indicated the pressure ulcer had declined. Review of the Skin Grid Pressure form dated 03/08/21 revealed Resident #2's sacral pressure ulcer had declined and measured 6.0 cm in length by 5.0 cm in width by 4.0 cm in depth with tunneling present at 12 o'clock which was 5.0 cm deep. The treatment was changed this date for nursing staff to apply a negative pressure wound vacuum to the sacral pressure ulcer with continuous pressure at 125 millimeters of mercury (mmHg). They were to cleanse the wound with normal saline, apply foam to the wound bed, cover with clear transparent dressing, change the dressing twice weekly and indicated the foam should never touch the intact surrounding skin. Review of physician orders dated 03/18/21 revealed new orders for Resident #2 to have an alternating air mattress to his bed and for him to be referred to Union Hospital Wound Clinic. Review of the Skin Grid Pressure form dated 04/19/21 revealed the sacral wound of Resident #2 was a Stage 3 pressure wound which measured 5.0 cm in length by 3.0 cm in width by 4.1 cm in depth with tunneling at 12 o'clock which was 2.7 cm deep. There was a large amount of bloody drainage with no odor. Observation of the wound could not be completed as Resident #2 continued to be treated with the wound vacuum and it was only changed three times a week. The resident left the faciity on [DATE] at 1:45 P.M. to go to a physician's appointment and the wound vacuum was reapplied there. Interview on 04/22/21 at 10:15 A.M. with the DON verified Resident #2 had no specific, individualized pressure relieving interventions in place until 03/18/21 when the alternating air mattress was ordered, weekly pressure ulcer assessments were not completed from 01/22/21 to 02/01/21 (10 days) and there were declines noted in the pressure ulcer. The DON stated Resident #2 was supposed to be started on collagen on 02/01/21 but she could not find a physician order written for this supplement. Interview on 04/26/21 at 4:45 P.M. with the Director of Nursing (DON) verified the plan of care for Resident #2 had not been updated since his last admission to the facility and was dated 06/11/20. The DON verified no resident specific interventions, including pressure relieving interventions, were implemented until the alternating air mattress was ordered on 03/18/21, after the pressure ulcer declined. Review the facility policy, Skin Assessment Monitoring or Healing Process Policy and Procedure, dated 01/01/16, revealed a nurse would assess ulcers and wounds at the time of admission, re-admission, a significant change and weekly thereafter until healed. Review of the facility policy, Skin Assessment and Documentation Policy and Procedure, dated 01/01/16, revealed pressure ulcers were to be measured once a week and as needed for any changes in the wound.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure fingernails of four dependent residents, Residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure fingernails of four dependent residents, Resident #2, #5, #14, and #15, were cleaned/trimmed. This affected four of four residents reviewed for activities of daily living (ADLs). Findings include: 1. Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with the diagnoses of non-pressure ulcer of the lower leg, diabetes, chronic kidney disease, benign neoplasm of the penis, morbid obesity, cellulitis, depression, schizophrenia, and chronic obstructive pulmonary disease. Review of the current plan of care dated 06/11/20 (re-used from a previous admission) revealed Resident #2 was at risk for a decline in ADL function related to weakness, obesity, and wounds on his legs. Interventions included: allow time for rest breaks, break tasks down so ADL's are easier for the resident to perform, encourage resident participation, provide necessary adaptive equipment to meet daily needs, and staff to anticipate needs and assist as needed. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had moderately impaired cognition and required extensive assistance from staff for ADLs. Review of the shower sheets dated 03/29/21 to 04/21/21 revealed no documentation Resident #2's fingernails were cleaned/trimmed. Observations on 04/19/21 at 10:05 A.M., 04/21/21 at 7:48 A.M. and 11:43 A.M. revealed Resident #2 had long, dirty fingernails. Interview on 04/21/21 at 11:30 A.M. with the Director of Nursing (DON) revealed resident fingernails were to be cleaned/trimmed on shower days. Interview on 04/21/21 at 11:43 A.M. with Management #300 verified the fingernails of Resident #2 were long and dirty. Review of the the facility policy, Resident Care Showers, dated 10/20, revealed the facility would provide resident care to promote the highest physical, mental and emotional well-being. Nails and skin would be observed during routine care and showering for care needs including shaving, nail trimming, and skin integrity. The resident should receive two showers a week. 2. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with the diagnoses of chronic obstructive pulmonary disease, hemiplegia (paralysis on one side of the body), vascular dementia with behavior disturbance, tremor, diabetes, cerebral infarction (stroke), epilepsy, pulmonary fibrosis, peripheral vascular disease, major depressive disorder, and anxiety disorder. Review of the plan of care dated 09/04/19 revealed Resident #5 required staff assistance with ADL performance. Interventions included staff to assist with bathing, dressing, toileting and personal hygiene. Review of the quarterly MDS assessment dated [DATE] revealed Resident #5 had intact cognition and required extensive assistant from staff for ADLs. Review of the shower sheets dated 03/04/21 to 04/21/21 revealed no documentation Resident #5's fingernails were cleaned/trimmed. Observations on 04/19/21 at 10:10 A.M. and 04/21/21 at 11:44 A.M. revealed Resident #5 had long dirty fingernails. Interview on 04/19/21 at 10:10 A.M. with Resident #5 revealed his fingernails had not been trimmed and he did not like them long. Interview on 04/21/21 at 11:30 A.M. with the DON verified resident's fingernails were to be cleaned/trimmed on shower days. Interview on 04/21/21 at 11:44 A.M. with Management #300 verified the fingernails of Resident #5 were long and dirty. Review of the the facility policy, Resident Care Showers, dated 10/20, revealed the facility would provide resident care to promote the highest physical, mental and emotional well-being. Nails and skin would be observed during routine care and showering for care needs including shaving, nail trimming, and skin integrity. The resident should receive two showers a week. 3. Review of the medical record revealed Resident #14 was admitted to the facility on [DATE] with the diagnoses of Alzheimer's disease, diabetes, COVID-19, disorientation, depression, cerebral infarction (stroke), dementia, need for assistance with personal care, cerebrovascular disease, and bipolar disorder. Review of the plan of care dated 03/25/20 revealed Resident #14 was at risk for ADL functional decline related to right knee pain and his knee giving out at times, wearing a brace, weakness, Alzheimer's disease, hypertension, diabetes and cardiovascular accident. Interventions included: allow time for rest breaks, break tasks down so ADL's are easier for the resident to perform, encourage resident participation, provide necessary adaptive equipment to meet daily needs, and staff to anticipate and assist as needed. Review of the annual MDS assessment dated [DATE] revealed Resident #14 had severely impaired cognition and required staff supervision for personal hygiene. Review of the shower sheets dated 03/04/21 to 04/21/21 revealed no documentation Resident #14's fingernails were cleaned/trimmed. Observation on 04/19/21 at 10:00 A.M. revealed the fingernails of Resident #14 were long and dirty. Interview at that time revealed staff had not trimmed his fingernails in a while. Interview on 04/21/21 at 11:30 A.M. with the DON indicated resident fingernails were to be cleaned/trimmed on shower days. Interview on 04/21/21 at 11:46 A.M. with Management #300 verified the fingernails of Resident #14 were long and dirty. Review of the the facility policy, Resident Care Showers, dated 10/20, revealed the facility would provide resident care to promote the highest physical, mental and emotional well-being. Nails and skin would be observed during routine care and showering for care needs including shaving, nail trimming, and skin integrity. The resident should receive two showers a week. 4. Review of the medical record revealed Resident #15 was admitted to the facility on [DATE] with the diagnoses of diabetes, vascular dementia, cerebral infarction (stroke), chronic obstructive pulmonary disease, schizophrenia, hypertension, depression, chronic respiratory failure, and right hemiplegia (paralysis on one side of the body). Review of the plan of care dated 11/29/17 revealed Resident #15 was at risk for a decline in ADL function related and alteration in ADL performance related to respiratory failure, hemiplegia, cerebrovascular accident, hypertension, and diabetes. Interventions included: allow time for rest breaks, break tasks down so ADL's are easier for the resident to perform, encourage resident participation, provide necessary adaptive equipment to meet daily needs, and staff to anticipate and assist as needed. Review of the quarterly MDS assessment dated [DATE] revealed Resident #15 had severely impaired cognition and required total assistance from staff for all ADL's. Review of the shower sheets dated 03/04/21 to 04/21/21 revealed no documentation Resident #15's fingernails were cleaned/trimmed. Observation on 04/19/21 at 10:05 A.M. revealed the fingernails of Resident #15 were long and dirty. Interview on 04/21/21 at 11:30 A.M. with the DON indicated resident fingernails were to be cleaned/trimmed on shower days. Interview on 04/21/21 at 11:43 A.M. with Management #300 verified the fingernails of Resident #15 were long and dirty Review of the the facility policy, Resident Care Showers, dated 10/20, revealed the facility would provide resident care to promote the highest physical, mental and emotional well-being. Nails and skin would be observed during routine care and showering for care needs including shaving, nail trimming, and skin integrity. The resident should receive two showers a week.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (85/100). Above average facility, better than most options in Ohio.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Ohio facilities.
  • • 33% turnover. Below Ohio's 48% average. Good staff retention means consistent care.
Concerns
  • • 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Bowerston Hills Nursing & Rehabilitation's CMS Rating?

CMS assigns BOWERSTON HILLS NURSING & REHABILITATION an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Bowerston Hills Nursing & Rehabilitation Staffed?

CMS rates BOWERSTON HILLS NURSING & REHABILITATION's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 33%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Bowerston Hills Nursing & Rehabilitation?

State health inspectors documented 17 deficiencies at BOWERSTON HILLS NURSING & REHABILITATION during 2021 to 2025. These included: 17 with potential for harm.

Who Owns and Operates Bowerston Hills Nursing & Rehabilitation?

BOWERSTON HILLS NURSING & REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by HILLSTONE HEALTHCARE, a chain that manages multiple nursing homes. With 25 certified beds and approximately 19 residents (about 76% occupancy), it is a smaller facility located in BOWERSTON, Ohio.

How Does Bowerston Hills Nursing & Rehabilitation Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, BOWERSTON HILLS NURSING & REHABILITATION's overall rating (5 stars) is above the state average of 3.2, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Bowerston Hills Nursing & Rehabilitation?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Bowerston Hills Nursing & Rehabilitation Safe?

Based on CMS inspection data, BOWERSTON HILLS NURSING & REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Bowerston Hills Nursing & Rehabilitation Stick Around?

BOWERSTON HILLS NURSING & REHABILITATION has a staff turnover rate of 33%, which is about average for Ohio nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Bowerston Hills Nursing & Rehabilitation Ever Fined?

BOWERSTON HILLS NURSING & REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Bowerston Hills Nursing & Rehabilitation on Any Federal Watch List?

BOWERSTON HILLS NURSING & REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.