NATIONAL CHURCH RESIDENCES CHILLICOTHE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
National Church Residences Chillicothe has a Trust Grade of B+, which means it is recommended and above average in quality. It is ranked #120 out of 913 nursing homes in Ohio, placing it in the top half of all facilities, and is the best option among the six nursing homes in Ross County. The facility is showing improvement, with a decrease in issues from three in 2023 to two in 2024. However, staffing is a concern, rated at 2 out of 5 stars, with a high turnover rate of 75%, significantly above Ohio's average of 49%. On the positive side, the facility has no fines, indicating a good compliance history, and it has average RN coverage, which is important for resident care. Specific incidents raised by inspectors include a failure to practice proper infection control during a COVID-19 outbreak, potentially putting negative residents at risk, and neglecting to cover urinary catheter collection bags for five residents, compromising their privacy. Overall, while there are strengths, particularly in compliance and quality ratings, the high staff turnover and some concerning incidents should be carefully considered by families.
- Trust Score
- B+
- In Ohio
- #120/913
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 75% turnover. Very high, 27 points above average. Constant new faces learning your loved one's needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Ohio facilities.
- Skilled Nurses ✓ Good
- Each resident gets 48 minutes of Registered Nurse (RN) attention daily — more than average for Ohio. RNs are trained to catch health problems early.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
29pts above Ohio avg (46%)
Frequent staff changes - ask about care continuity
27 points above Ohio average of 48%
The Ugly 8 deficiencies on record
Oct 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
2. Review of the medical record for Resident #28 revealed an admission date of 05/22/23 with diagnoses including dementia with behavioral disturbances, psychosis, and wandering.
Review of the physicia...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Dental Services
(Tag F0791)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, resident interview, staff interview, and review of the facility policy, the facility failed to e...
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Dec 2023
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure staff practiced proper infection control precautions during an outbreak of COVID...
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Nov 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview and facility policy review, the facility failed to ensure three residents (#5, #3...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview and facility policy review, the facility failed to ensure five residents (#3, #5,...
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May 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview, and medical record review the facility failed to identify and monitor...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident interview, staff interview, and medical record review the facility failed to provide treatment and services to...
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May 2019
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
Based on record review and staff interview,the facility failed to ensure residents had the right to refuse or request treatment when the resuscitation status for a resident was documented as do not re...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Ohio.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Ohio facilities.
- • 75% turnover. Very high, 27 points above average. Constant new faces learning your loved one's needs.
About This Facility
What is National Church Residences Chillicothe's CMS Rating?
CMS assigns NATIONAL CHURCH RESIDENCES CHILLICOTHE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is National Church Residences Chillicothe Staffed?
CMS rates NATIONAL CHURCH RESIDENCES CHILLICOTHE's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 75%, which is 29 percentage points above the Ohio average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 85%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at National Church Residences Chillicothe?
State health inspectors documented 8 deficiencies at NATIONAL CHURCH RESIDENCES CHILLICOTHE during 2019 to 2024. These included: 8 with potential for harm.
Who Owns and Operates National Church Residences Chillicothe?
NATIONAL CHURCH RESIDENCES CHILLICOTHE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 48 certified beds and approximately 34 residents (about 71% occupancy), it is a smaller facility located in CHILLICOTHE, Ohio.
How Does National Church Residences Chillicothe Compare to Other Ohio Nursing Homes?
Compared to the 100 nursing homes in Ohio, NATIONAL CHURCH RESIDENCES CHILLICOTHE's overall rating (5 stars) is above the state average of 3.2, staff turnover (75%) is significantly higher than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting National Church Residences Chillicothe?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is National Church Residences Chillicothe Safe?
Based on CMS inspection data, NATIONAL CHURCH RESIDENCES CHILLICOTHE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at National Church Residences Chillicothe Stick Around?
Staff turnover at NATIONAL CHURCH RESIDENCES CHILLICOTHE is high. At 75%, the facility is 29 percentage points above the Ohio average of 46%. Registered Nurse turnover is particularly concerning at 85%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was National Church Residences Chillicothe Ever Fined?
NATIONAL CHURCH RESIDENCES CHILLICOTHE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is National Church Residences Chillicothe on Any Federal Watch List?
NATIONAL CHURCH RESIDENCES CHILLICOTHE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.