LEGENDS CARE REHABILITATION AND NURSING CENTER

2311 NAVE ROAD SE, MASSILLON, OH 44646 (330) 837-1001
For profit - Corporation 65 Beds NORTHWOOD HEALTHCARE GROUP Data: November 2025 2 Immediate Jeopardy citations
Trust Grade
0/100
#715 of 913 in OH
Last Inspection: June 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Legends Care Rehabilitation and Nursing Center has received a Trust Grade of F, indicating significant concerns and a poor overall quality of care. It ranks #715 out of 913 facilities in Ohio, placing it in the bottom half, and #27 out of 33 in Stark County, suggesting there are limited options for better care nearby. Although the facility is showing signs of improvement, reducing issues from 25 to 9 in the past year, it still faces serious staffing challenges with a turnover rate of 62%, well above the state average. The facility has incurred $433,520 in fines, which is more than any other facility in Ohio, pointing to repeated compliance issues. Notably, there have been critical incidents, including a resident being physically abused by another resident and another case where staff failed to provide CPR to an unresponsive resident, leading to a tragic death. While the facility does have strong quality measures in some areas, these severe incidents and high fines raise significant red flags for families considering this nursing home.

Trust Score
F
0/100
In Ohio
#715/913
Bottom 22%
Safety Record
High Risk
Review needed
Inspections
Getting Better
25 → 9 violations
Staff Stability
⚠ Watch
62% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$433,520 in fines. Higher than 64% of Ohio facilities. Some compliance issues.
Skilled Nurses
○ Average
Each resident gets 34 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
62 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★★
5.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 25 issues
2025: 9 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Ohio average (3.2)

Below average - review inspection findings carefully

Staff Turnover: 62%

16pts above Ohio avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $433,520

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: NORTHWOOD HEALTHCARE GROUP

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (62%)

14 points above Ohio average of 48%

The Ugly 62 deficiencies on record

2 life-threatening 2 actual harm
Jun 2025 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0676 (Tag F0676)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure the fingernails on Resident #205's bilateral ha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure the fingernails on Resident #205's bilateral hands were assessed and treated timely. This finding affected one (Resident #205) of one resident reviewed for activities of daily living (ADL). Findings include: Review of Resident #205's medical record revealed the resident was admitted on [DATE] with diagnoses including end stage renal disease, displaced comminuted fracture of the shaft of the right humerus and lack of coordination. Review of Resident #205's ADL care plan dated 05/15/25 revealed to check the resident's nail length. Trim and clean on bath days and report any changes to the nurse. Review of Resident #205's admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition and the resident was dependent for toileting, showering/bathing as well as partial/moderate assistance for personal hygiene. Review of Resident #205's Weekly Skin Assessment form dated 05/19/25 did not address the resident's fingernails. Review of Resident #205's Weekly Skin Assessment form dated 05/27/25 did not address the resident's fingernails. Observation on 06/02/25 at 11:21 A.M. revealed Resident #205's fingernails on the bilateral hands appeared yellowed and thickened with debris underneath of the nails. Interview on 06/03/25 at 2:24 P.M. with Resident #205 revealed staff did not address his fingernails. Interview on 06/03/25 at 2:28 P.M. with Licensed Practical Nurse (LPN) Unit Manager (UM) #857 of Resident #205's fingernails revealed the resident's fingernails on his bilateral hands appeared yellowed and thick with debris underneath of the nails. Interview on 06/04/25 at 7:39 A.M. with LPN Wound Nurse (WN) #819 revealed she had assessed Resident #205 weekly while completing wound care on his second right toe. LPN WN #819 confirmed she did not notice the thick yellowed fingernails on the resident's bilateral hands or the debris underneath of the resident's fingernails. Review of the Care of Fingernails/Toenails policy dated 10/2010 revealed the purpose of the procedure was to clean the nail bed, to keep the nails trimmed, and to prevent infections. Watch for and report any changes in the color of the skin around the nail bed, blueness of the nails, and any signs of poor circulation, cracking of the skin, evidence of ingrown nails, infections, pain or if the nails were too hard or too thick to cut with ease.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0699 (Tag F0699)

Could have caused harm · This affected 1 resident

Based on interview, record review, and facility policy review, the facility failed to ensure residents received trauma-informed care that accounted for the resident's experiences and preferences in or...

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Based on interview, record review, and facility policy review, the facility failed to ensure residents received trauma-informed care that accounted for the resident's experiences and preferences in order to minimize or eliminate triggers that may cause re-traumatization of the residents. This affected one resident (Resident #15) of one resident reviewed for behavioral and emotional care. The facility census was 49. Findings include: Review if the medical record for Resident #15 revealed an initial admission date of 03/20/25 and a re-entry date of 05/20/25. Diagnoses included type two diabetes mellitus, chronic obstructive pulmonary disease (COPD), obstructive sleep apnea, primary hypertension, chronic stage three kidney disease, anxiety disorder, heart failure, cognitive communication deficit, depression, muscle wasting and atrophy, and post-traumatic stress disorder (PTSD). Review of the admission minimum data set (MDS) 3.0 assessment completed on 03/27/25 revealed Resident #15 had moderately impaired cognition and no noted behaviors. Further review of the MDS revealed Resident #15 had psychiatric and/or mood disorders listed, including anxiety disorder, depression, and PTSD. Review of the assessment titled Discharge Planning Review completed on 04/17/25 revealed the trauma review section had all boxes marked as not applicable for all listed trauma categories, including physical assault, sexual assault, captivity, serious injury or harm, and other very stressful events. Review of the Social Services Assessment completed on 04/17/25 upon admission revealed Resident #15's psychosocial adjustment factors included a distressed mood, homelessness or housing concerns, financial concerns, deficits in communication, and deficits in controlling body function. Review of the follow-up Social Services Assessment completed on 05/19/25 upon re-entry revealed the psychosocial assessment was blank and did not contain any assessment data or selections under social factors. Review of the Social Services Progress Notes from 03/20/25 through 06/04/25 revealed no notes related to Residents diagnosis of PTSD, how it impacted her daily living, identified or reported triggers, or interventions to prevent re-traumatization. Review of the care plan with last review date completed 04/08/25 revealed no care plan related to PTSD. Review of the open care plan initiated 03/19/25 with next review date due 07/05/25 revealed a care plan problem was created on 04/10/25 by MDS Coordinator #837 indicating Resident #15 had a past traumatic event; however, the traumatic event was not specified, emotional triggers or stressors were not identified, and there were no person-centered specific interventions to mitigate triggers. Interview on 06/02/25 at 11:40 A.M. of Resident #15 conducted revealed Resident #15 had PTSD from being physically abused by a spouse. A second interview on 06/03/25 at 4:28 P.M. with Resident #15 confirmed a 10-year history of physical abuse with subsequent PTSD and night terrors. Resident #15 reported that emotional triggers included being forced or coerced to do anything against her will, having anything wrapped around her, and anything that may feel restricting to her body or her movement, such as wearing that get caught up and twisted under her. Resident #15 further revealed night terrors continue while at the facility. Interview on 06/04/25 at 11:57 A.M. with Certified Nurse Aides (CNA) #852 revealed no knowledge of Resident #15's PTSD diagnosis or any triggers that caused Resident #15 emotional stress. Interview on 06/04/25 at 3:52 P.M. with CNA #810 revealed an awareness that Resident #15 had a diagnosis of PTSD, but had no knowledge of underlying causes, triggers, or specific interventions to prevent additional stress or re-traumatization. Interview on 06/04/25 at 3:59 P.M. with CNA #864 revealed a belief Resident #15 may have acquired PTSD while in another facility due to something that may have happened there but uncertainty about what caused the PTSD or what could trigger Resident #15's PTSD symptoms. Further interview revealed one potential intervention might be for Resident #15 to have no male caregivers but could not confirm that was a PTSD related intervention.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure medications were administered as ordered. A tot...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure medications were administered as ordered. A total of 31 medications were administered with two errors for a medication error rate of 6.45%. This finding affected two (Residents #19 and #40) of three residents observed for medication administration. Findings include: 1. Review of Resident #19's medical record revealed the resident was admitted on [DATE] with diagnoses including type two diabetes, morbid obesity and chronic obstructive pulmonary disease. Review of Resident #19's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed moderate cognitive impairment. Review of Resident #19's physician orders revealed an order dated 04/13/24 to administer Humalog via a KwikPen sq (subcutaneous) and inject as per sliding scale. Using a Humalog KwikPen, inject four units for a sliding scale of 200 to 250; six units for a sliding scale of 251 to 300; eight units for a sliding scale of 301 to 350; 10 units for a sliding scale of 351 to 400 and twelve units for a sliding scale of 401 to 450 before meals and at bedtime for diabetes. Call the physician for a blood sugar greater than 450. Observation on 06/02/25 at revealed Licensed Practical Nurse (LPN) #827 obtained Resident #19's blood sugar with a result of 293. LPN #827 administered six units of Humalog short acting insulin via a Humalog KwikPen to Resident #19. LPN #827 did not dial up a two unit air shot prior to dialing up the six units to administer to the resident. Interview on 06/02/25 at 11:14 A.M. with LPN #827 confirmed she did not dial up a two unit air shot for Resident #19's Humalog insulin prior to administering six units to the resident. Review of the Instructions for Use Humalog KwikPen injection including pulling the pen cap straight off, check the liquid in the pen, select a new needle, push the capped needle straight onto the pen and twist the needle on until it was tight, pull off the outer needle shield, prime the pen by turning the dose knob to select two unit, hold the pen with the needle point up and tap the cartridge holder gently to collect air bubbles at the top, continue holding the pen with needle point up and push the dose knob in until it stop and the zero was observed in the dose window, select the required dose and administer to the resident. 2. Review of Resident #40's medical record revealed the resident was initially admitted on [DATE] and readmitted on [DATE] with diagnoses including anxiety disorder, schizophrenia and depression. Review of Resident #40's Quarterly MDS 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #40's physician orders revealed an order dated 02/05/25 to administer Vitamin E oral capsule 100 units, give one capsule by mouth one time a day for a supplement. Observation on 06/03/25 at 8:01 A.M. revealed LPN Wound Nurse (WN) #819 administered four medications to Resident #40 including Vitamin E 180 mg (milligrams) or 400 iu (international units). Interview on 05/03/25 at 8:27 A.M. with LPN WN #819 confirmed she did not administer the correct dose of Vitamin E to Resident #40 during the medication administration. A total of 31 medications were administered with two errors for a medication error rate of 6.45%. Review of the Administering Medications policy revised 12/2012 revealed medications shall be administered in a safe and timely manner, and as prescribed.
May 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital records, facility policy review and staff interviews, the facility to complete a timely...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital records, facility policy review and staff interviews, the facility to complete a timely investigation and self-reported incident following an injury of unknown origin for one resident (Resident #243). This had the potential to affect all 51 residents residing at the facility. Findings include: Review of the medical record for Resident #243 revealed an admission date of 02/11/25. Diagnoses included but were not limited to type II diabetes mellitus with hyperglycemia, Alzheimer's dementia, unspecified disorder of muscle, Trisomy 21, severe intellectual disabilities, adjustment disorder, dysphagia, localization-related idiopathic epilepsy and epileptic syndromes with seizures, tremors, and hearing loss. Review of the Minimum Data Set (MDS) 3.0 admission assessment dated [DATE] revealed Resident #243 had a severe cognitive impairment. Resident #243 was noted to rarely be understood. Resident #243 was noted to use a wheelchair, required moderate assistance for ADLs. Resident #234 was also noted to receive antipsychotics, antidepressants and anticonvulsants. Review of the care plan dated 02/12/25 for Resident #243 revealed he was at risk for falls related to weakness. Interventions included non-skid footwear (02/12/25), helmet to be worn during waking hours (04/11/25), keeping bed in lowest position and call light in reach (02/12/25). A focus dated 02/12/25 revealed Resident #243 was noted to have an ADL self-care performance deficit and requires staff assistance for bed mobility, dressing and transfers. Resident #243 was noted to have behavioral problems such as getting in and out of wheelchair, sitting on the floor and crawling on the floor and attempting to pull himself up with furniture. Resident #243 was noted to refuse to wear helmet and hipsters (04/25/25). Interventions were to anticipate and meet resident needs, explain all procedures before starting and allow the resident to express himself, and ensure resident safety. Resident #243 noted to have impaired cognitive function or impaired thought process related to development delays. Interventions were to ask yes/ no questions, speak clearly and slowly. Resident #243 was also noted to be at risk for falls due to poor communication/ comprehension and unsteady gait. Interventions were hipsters to be worn (04/08/25), helmet to be worn (04/16/25), offer pillow under head when laying on couch (04/23/25). Review of the weekly skin evaluation dated 04/19/25 at 7:46 A.M. revealed Resident #243 had a bruise above his left eye. No further details were listed. Review of the nursing progress note dated 04/19/25 timed at 12:50 P.M. written by Licensed Practical Nurse #533 revealed Resident #243 was noted to have a bruise above his left eye during shift change. Neuro checks were started. The on-call nurse, physician, and the resident's guardian were notified. Review of the general progress note dated 04/21/25 timed at 12:29 P.M. revealed the interdisciplinary team met to review Resident #243. Resident #243 was noted to have discoloration to the left periorbital area with 50% dark brown and 50% green colored. Skin was intact, no noted edema noted. Resident #243 was unable to verbalize how this occurred due to diagnosis of Trisomy 21, Alzheimer's dementia, and severe cognitive impairment. Review of the weekly skin evaluation dated 04/26/25 for Resident #243 revealed noted bruising over left eye. No further details were listed. Review of the 04/28/25 general progress noted timed at 9:22 A.M. revealed Resident #243 was noted to have two black eyes and a painful and swollen left hand. An x-ray of Resident #243's skull and left hand were ordered. Review of the general progress note dated 04/28/25 and timed at 10:52 A.M. for Resident #243 revealed IDT team noted 50% green and 50% brown discoloration to the resident's right periorbital (eye) area. Resident #243's skin was noted to be intact to the right periorbital area and the resident's left hand was edematous with intact skin. Resident #243 was also noted to be unable to state what occurred. A head-to-toe skin assessment revealed no further areas of concern. Review of the weekly skin assessment dated [DATE] and timed 1:42 P.M. for Resident #243 revealed various stages of bruising to bilateral eyes and bilateral knees were noted. Review of the portable x-ray result dated 04/28/25 for Resident #234 revealed an acute non-displaced fifth proximal phalanx fracture and no definite displaced or depressed calvaria fracture. Nondisplaced fracture is possible and computed tomography (CT) scan was recommended. Review of the CT scan report dated 04/28/25 for Resident #234 revealed no gross fracture of dislocation of hip joints, no fracture of dislocation of the left hand or wrist, no evidence of acute intracranial hemorrhage, no gross fracture or dislocation of the cervical spine, no evidence of acute fracture of facial bones, orbits or sinuses. Review of the facility self-reported incident (SRI) #259780 for Resident #243 revealed it was opened on 04/28/25 at 11:29 A.M. for an injury of unknown source which was reported by staff. Resident #243 was noted on 04/28/25 at 9:30 A.M. to be observed with two swollen eyes and a swollen hand. It was noted to be unknown how it occurred. Review of the facility's investigation of the Resident #243's injury of unknown origin, dated 04/28/25, revealed Resident #243 was noted to have two swollen eyes and a swollen left hand. Resident #243 was unable to state how it occurred due to severe cognitive impairment. Staff statements were obtained, and no staff or residents stated they had witnessed a fall or injury for Resident #243. A skin check was completed on 04/28/25 and did not reveal any other injuries. The resident's physician and guardian were notified. No alleged perpetrator was identified. The facility believed Resident #243 self-inflicted these bruises due to extensive history of placing himself to the floor on his own and crawling around on the floor. Resident #243 was noted to refuse to wear his helmet and at times had become angry when staff attempt to put the helmet back on. Resident #243 was also noted to put his face/head on overbed table or any table or any item close to him. Pillows and blankets are to be placed under his head. Questionnaires with staff and other residents revealed no concerns. Abuse education was provided to all staff. Interview on 05/05/25 at 2:22 P.M. was attempted with Resident #243 but due to severe cognitive impairment, it was unable to be conducted to obtain useful information. Interview on 05/06/25 at 7:15 A.M. with the DON revealed on 04/19/25, Resident #243 was noted to have bruising to the left periorbital area which was 50% dark brown and 50% green in color. The skin was intact with no noted edema or evidence of pain. The DON stated they equated it to a fall or him hitting his head but was unaware of anyone who witnessed a fall or injury. The DON stated they did not open an SRI because they thought it was from Resident #243 putting his face on the table. On 04/28/25, when Resident #243 was observed with bruising to both eyes, they opened an SRI and got x-rays for his skull and left hand. Upon receiving the results, Resident #243 was sent out for a CT scan which came back normal. Phone interview on 05/06/25 at 8:25 A.M. with Licensed Practical Nurse (LPN) #533 revealed he observed Resident #243 on 04/19/25 around 6:30 A.M. with a bruise over his left eye which appeared to be fresh, purple in color, and he reported it to Registered Nurse (RN) #532. LPN #533 stated he did not notice any further bruising until 04/28/25, when he noticed bruising to both of Resident #243's eyes. LPN #533 stated he did not see Resident #243 fall and was unaware of any other staff who observed a fall for Resident #243. LPN #533 stated following observation on 04/19/25 and 04/28/25, he immediately reported it to management. Interview on 05/06/25 at 9:45 A.M. with Registered Nurse (RN) #532 revealed she became aware of the bruise above Resident #243's left eye on 04/19/25 when LPN #533 notified her. RN #532 instructed LPN #533 to write the incident up as a fall. RN #532 confirmed Resident #243 was unable to say what happened and was not aware of anyone who had observed the resident fall. RN #532 confirmed it was an injury of unknown origin since no one had witnessed it, and Resident #243 was unable to state what happened. RN #532 stated she did not notify any other management since she thought it was from a fall. When she became aware of the additional injuries on 04/28/25, management was already aware and had started an investigation. Interview on 05/06/25 at 11:23 A.M. with the Administrator and DON confirmed they were unable to provide evidence in Resident #243's medical record indicating how Resident #243's injury occurred on 04/19/25 and were unable to provide evidence an investigation of the injuries was started until 04/28/25. Review of the facility policy called; Abuse, Neglect, Exploitation and Misappropriation of Resident Property dated 10/27/17 revealed it is the facility's policy to investigate all alleged violations involving abuse, neglect, exploitation, mistreatment of a resident or misappropriation of resident property, including injuries of unknown source, in accordance with this policy. Facility staff should immediately report all such allegations to the Administrator/designee and to the Ohio Department of Health in accordance with the procedures in this policy. An injury is classified as an 'injury of unknown source' when both the following conditions are met: the source of the injury was not observed by any person, or the source of the injury could not be explained by the resident and the injury is suspicious because of the extent of the injury, the location of the injury, the number of injuries observed at one particular point in time, or the incidence of injuries over time. This deficiency represents non-compliance investigated under Control Number OH00165239.
Mar 2025 5 deficiencies 2 IJ (1 affecting multiple)
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0678 (Tag F0678)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed record review, facility policy review and interview, the facility failed to initiate Cardiopulmonary Resuscitati...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed record review, facility policy review and interview, the facility failed to initiate Cardiopulmonary Resuscitation (CPR) or call 911 for Emergency Medical Services (EMS) for Resident #60, who was found unresponsive, without a pulse/heartbeat and was identified to have advance directives reflecting the resident was a Full Code status. This resulted in Immediate Jeopardy and serious life-threatening harm/death on [DATE] when staff failed to initiate CPR or call 911 for medical services assistance when the resident was found unresponsive. Resident #60 subsequently passed away. This affected one resident (#60) of three residents reviewed for death in the facility. The facility census was 53 residents. On [DATE] at 4:11 P.M., the Administrator, Director of Nursing (DON), Regional Director of Clinical Services (RDCS) #328, Regional Director of Operations (RDO) #330, and Unit Manager #322 were notified Immediate Jeopardy began on [DATE] at approximately 8:30 A.M. when Licensed Practical Nurse (LPN) #313 found Resident #60, who had an advanced directive for a Full Code status, in her bed unresponsive and absent of vital signs. On [DATE] at 8:30 A.M., LPN #313 left the room and asked Registered Nurse (RN) #301 to confirm Resident #60 had expired. RN #301 found Resident #60 without a pulse and blood pressure. LPN #313 and RN #301 confirmed the absence of Resident #60's vital signs but failed to initiate CPR or call 911. LPN #313 indicated she did not think to check Resident #60's medical record to determine code status, initiate CPR or call 911 because Resident #60 received hospice services. The Immediate Jeopardy was removed on [DATE] when the facility implemented the following corrective actions: • On [DATE] at 8:30 A.M., Resident #60 was found absent from vital signs. • On [DATE] at 2:30 P.M., RDCS #328 identified that CPR was not initiated when Resident #60, who was a Full Code, was found absent from vital signs on [DATE] at 8:30 A.M. • On [DATE] at 5:03 P.M., education on CPR/code status was completed by the DON for all licensed nurses to include residents receiving hospice services have the right to determine their own code status, which may include Full Code status. • On [DATE] at 5:10 P. M., a whole house audit of 54 residents was completed by RDCS #328 verifying code status, care plans and signed DNR forms. • On [DATE] at 5:30 P.M., the crash cart (cart with emergency supplies/equipment) was audited by the DON to ensure all supplies were in stock and available. • On [DATE] at 5:45 P.M., RDCS #328 verified all licensed nursing staff (three RNs and 10 LPNs) had valid CPR certifications. • On [DATE] at 5:47 P.M., all nursing staff present when Resident #60 expired were interviewed by the Administrator, DON, and RDCS #328 regarding details of the event and nursing staff statements were obtained. The investigation revealed LPN #313 and RN #301 failed to check the code status of Resident #60 and did not perform CPR. • On [DATE] at 6:00 P. M., an Ad Hoc Quality Assurance Performance Improvement (QAPI) meeting was completed to discuss CPR and Code Status for all residents. The outcome of the meeting was the development of education pertaining to code status and location of code status. Also, the development of education of the residents who are under Hospice care have the right to choose to be Full Code status. The meeting also addressed developing audits to address the root cause of failing to not follow advanced directives. The meeting was held with Medical Director #331 via telephone, Administrator, DON, Unit Manager #322, Wound Nurse #322, Business Office Manager (BOM) #310, Social Worker/Admissions #203, Dietary Manager (DM) #312, and Central Supply/Scheduler #224. • On [DATE] at 9:00 A.M., all department managers were educated by RDCS #328 and RDO #330 on the differences in code status and resident code status location. All future employees would be educated during orientation. • On [DATE] at 7:05 P.M., all staff were educated on CPR, code status and the location of code status. Staff trained included three RNs, 10 LPNs, 28 certified nursing assistants (CNA), five housekeepers, one laundry personnel, six dietary staff, one activities personnel, and 11 department heads. • On [DATE] at 7:30 P.M., Resident #60's physician (#331) was notified Resident #60 did not receive CPR per her (advance directives) code status. An attempt to reach Resident #60's listed family members revealed the telephone numbers were no longer in service. • On [DATE] at 7:30 P. M., an Ad Hoc QAPI meeting was held to discuss the differences in code status and resident code status location, as well as to review the State agency findings and develop an abatement to address the specifics of the Immediate Jeopardy template. The meeting was held with Medical Director #331 via telephone, Administrator, DON, Unit Manager #322, Wound Nurse #322, BOM #310, Social Worker/Admissions #203, DM #312, Minimum Data Set (MDS) Nurse #303, Central Supply/Scheduler #224, Activity Director #231, Human Resources Director #226, RDCS #328, and RDO #330. • On [DATE] at 11:29 A.M., LPN #313 was terminated from services related to not following policy and procedure regarding advanced directives. RN #301 received one-on-one education provided by RDCS #328 regarding failing to confirm Resident #60's code status. • Beginning [DATE], the facility implemented a plan for the DON/Designee to conduct code drills on alternating shifts weekly for four weeks. Administrator/Designee would audit all deaths that occur in the facility to ensure the resident's advanced directives were facilitated per preference five times a week for four weeks. All findings would be submitted to the QAPI Committee for review and recommendations for six months. Although the Immediate Jeopardy was removed on [DATE], the facility remains out of compliance at Severity Level 2 (the potential for more than minimal harm that is not Immediate Jeopardy) as the facility is in the process of implementing their corrective actions and monitoring for effectiveness and on-going compliance. Findings include: Review of the closed medical record for Resident #60 revealed an admission date of [DATE] and a discharge date of [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD), esophageal obstruction, and cerebrovascular disease. Review of a plan of care plan created [DATE] revealed Resident #60's advanced directives were for the resident to be a Full Code (full life-saving measures to be taken in the event of cardiac/respiratory arrest). Interventions included assess advanced directives upon admission, quarterly, annually and with significant change to ensure the resident's wishes maintained. Respect resident regarding code status decisions. Review of Resident #60's physician's orders dated [DATE] revealed the resident was a Full Code (advance directives). The physician orders dated [DATE] revealed an order for Hospice Provider #333 to provide services for Resident #60 for a diagnosis of COPD with lower obstruction. Review of the modification of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #60 was moderately cognitively impaired. The assessment indicated the resident did have a condition or chronic disease that would result in a life expectancy of less than six months. Review of the progress notes for Resident #60 revealed no progress notes were documented for February 2025. Review of the first progress note documented for [DATE] revealed it was dated [DATE] at 8:30 A.M. and completed by RN #301. The progress note stated Resident #60 was absent of vital signs at 8:30 A.M. This was verified by RN #301 and nurse on duty (LPN #313) for Resident #60. The progress notes dated [DATE] at 8:30 A.M. completed by LPN #313 revealed Hospice Provider #333 was notified Resident #60 was not responding. Hospice Provider #333 stated they would send a nurse to the facility. The progress note dated [DATE] at 9:30 A.M. completed by LPN #313 revealed Resident #60 was absent of vital signs at 8:30 A.M. and this was verified by two nurses (LPN #313 and RN #301). Hospice Provider #333 and Physician #331 were notified. The note included hospice would call the family and funeral home. The progress note dated [DATE] at 10:23 A.M. completed by LPN #313 revealed Hospice Provider #333 present in the facility. The progress note dated [DATE] at 10:25 A.M. completed by LPN #313 revealed time of death was now 10:25 A.M. Interviews during the survey revealed facility staff including LPN #313 could not explain why LPN #313 changed the time of death to 10:25 A.M. The progress note dated [DATE] at 11:06 A.M. completed by LPN #313 revealed the nurse from Hospice Provider #333 called the funeral home to come get Resident #60's body. Interview on [DATE] at 1:52 P.M. with LPN #208 revealed Resident #60 received Hospice services so she would have been a Do Not Resuscitate (DNR) so no CPR would have been done when Resident #60 was found to be absent of vital signs. Interview on [DATE] at 3:46 P.M. with RN #301 revealed on [DATE], she was working on the other side of the facility. LPN #313 was Resident #60's nurse that day. Resident #60 received Hospice services. RN #301 stated LPN #313 approached her and stated Resident #60 passed and requested her to verify absence of vital signs. RN #301 stated she verified Resident #60 had no pulse or blood pressure and stated she was not Resident #60's nurse, and she did not know Resident #60 was a Full Code. RN #301 stated she should have checked for her code status. RN #301 confirmed no CPR was done and EMS were not notified to come to the facility. RN #301 stated she never asked the code status because Resident #60 was on hospice services. RN #301 confirmed Resident #60 had an order for a Full Code status and confirmed CPR should have been initiated immediately when Resident #60 was found to have no pulse. Interview of [DATE] at 4:06 P.M. with the DON and RDCS #328 confirmed on [DATE], Resident #60 was Full Code status. On [DATE], Resident #60 was found with no vital signs and confirmed CPR was not initiated. RDCS #328 stated because Resident #60 received Hospice services, the nurses assumed she was a DNR status. RDCS #328 confirmed CPR should have been initiated, and CPR was not initiated for Resident #60. Interview on [DATE] at 10:07 A.M. with Clinical Manager #335 at Hospice Provider #333 confirmed any resident could receive hospice services and still choose to be a Full Code status. Clinical Manager #335 confirmed Resident #60 received hospice services through their company and was a Full Code at time of death. Interview on [DATE] at 2:28 P.M. with RDCS #328 confirmed there was no documentation in Resident #60's medical record to reveal what led to Resident #60's absence of vital signs and no documentation of Resident #60's primary physician being notified when Resident #60 was found to have absence of vital signs. RDCS #328 confirmed the physician should have been notified immediately and stated only a physician could pronounce a resident's time of death. Review of the facility policy titled Emergency Procedure - Cardiopulmonary Resuscitation revised [DATE] revealed if an individual was found unresponsive, briefly assess for abnormal or absence of breathing. If sudden cardiac arrest was likely, begin CPR: Instruct a staff member to activate the emergency response system (code) and call 911. Verify or instruct a staff member to verify the DNR or code status of the individual. Initiate the basic life support (BLS) sequence of events. The BLS sequence of events is referred to as C-A-B (Chest compressions, airway, breathing). Review of the facility policy titled Resident Rights revised [DATE] revealed Federal and State Laws guarantee certain basic rights to all residents of the facility. These rights include the residents' right to choose an attending physician and participate in decision making regarding his or her care. This deficiency represents non-compliance investigated under Complaint Number OH00163552.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, review of hospital records, review of facility Self-Reported Incidents (SRI), revie...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, review of hospital records, review of facility Self-Reported Incidents (SRI), review of facility abuse investigations, review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property, review of the facility policy titled Resident Rights, and interviews, the facility failed to ensure Resident #23 and Resident #38 were free from incidents of resident to resident physical and verbal abuse. This resulted in Immediate Jeopardy and actual harm beginning on 02/04/25 at approximately 8:30 P.M. when Resident #38 was abused by Resident #15, a resident who was identified to not like other residents in his space or touching his things. On 02/04/25 Resident #15 verbally threatened and then physically assaulted Resident #38 by dragging Resident #38 out of his bed, throwing Resident #38 from his room, resulting in Resident #38 falling to the floor in the hallway causing a closed compression fracture of L5 vertebra (lower back). As a result of the incident, Resident #38 was no longer able to independently ambulate. The Immediate Jeopardy and actual harm continued on 02/10/25 at 9:51 P.M. when Resident #23 was physically assaulted by Resident #15 when Resident #15 stabbed the resident with a fork in the hand causing the resident to bleed and sustain puncture wounds. This affected two residents (#23 and #38) reviewed for physical abuse and had the potential to affect an additional four residents (#7, #9, #19, and #40) the facility identified who were cognitively impaired and independently mobile who could be subject to abuse by Resident #15 or any other physically abusive resident. The facility census was 53. On 03/13/25 at 4:06 P.M., the Administrator, Director of Nursing (DON), Unit Manager #322, Regional Director of Clinical Services (RDCS) #328 and the Regional Director of Operations #330 were notified Immediate Jeopardy began on 02/04/25 at approximately 8:30 P.M., when the facility failed to develop and implement the necessary care, supervision and interventions to prevent incidents of resident to resident abuse initiated by Resident #15. Resident #15 was identified to have a history of wandering and a history of becoming aggressive when other residents enter his space. The facility failed to develop a comprehensive and individualized plan of care to address these behaviors and to ensure the safety of other residents. On 02/04/25 at 8:30 P.M., Resident #38 wandered into Resident #15's room and laid on Resident #15's bed. Resident #15 entered the room and was verbally and physically aggressive with Resident #38 to move out of his space. Resident #15 threw Resident #38 out of his room and Resident #38 flew onto the hallway floor resulting in a fall sustaining a closed compression fracture of L5 vertebra (lower back). Resident #38 is now confined to a wheelchair for mobility. On 02/10/25 at 9:51 A.M., Resident #15 and Resident #23 were noted to be sitting next to each other in the dining room. Resident #23 reached over to Resident #15's space to obtain a spoon and Resident #15 physically assaulted Resident #23 with a fork in the hand causing Resident #23's to bleed and sustain puncture wounds. The Immediate Jeopardy was removed on 03/13/25 when the facility implemented the following corrective actions: • On 02/04/25 at 8:30 P.M., Registered Nurse (RN) #301 observed Resident #38 laying on the floor outside of (Resident #15's room) laying on her back. Resident #38 was holding her head saying she was in a lot of pain. Emergency (911) was called, and Resident #38 was transported to Hospital #339 at 8:45 P.M. • On 02/10/25 at 8:07 A.M., it was reported Resident #15 stabbed Resident #23 with a fork. Resident #23 and Resident #15 were immediately separated. • On 02/10/25 at 8:09 A.M., Resident #23 was taken to the nurse for first aid. The nurse cleaned the puncture wound with normal saline and applied clean dry dressing for his hand. Resident #23 received a small break in the skin during the incident with Resident #15. • On 02/10/25 at 2:15 P.M., Resident #15 was seen by Psychiatric-Mental Health Nurse Practitioner (PMHNP) #338 with new orders received to increase Zoloft to 50 milligrams (mg) daily for anxiety and agitation. Start hydralazine 25 mg by mouth twice daily for anxiety/agitation for 14 days. • On 02/11/25 an action plan was developed due to the facility failing to appropriately manage residents' behavior/change in condition. The DON initiated education to licensed nursing staff on behavioral management and appropriate management of interventions. The DON reviewed all nursing progress notes for the past seven days to ensure that all behaviors/change of condition were documented in the facility's electronic medical record with appropriate interventions. • On 02/11/25 the facility implemented a plan for the DON to conduct an audit five days a week for four weeks reviewing nursing progress noted to monitor for any change in condition or any behaviors that did not have an intervention in place and ensure that the physician was notified. • By 02/14/25 at 4:30 P.M., the facility implemented a plan for skin assessments to be completed on all nonverbal residents by the Wound Nurse. • On 03/13/25 at 5:30 P. M., Resident #15 was placed on 1:1 supervision to ensure the resident's safety and to protect other residents with diagnosis with dementia to prevent them from entering Resident #15's personal space by the Administrator. Resident #15 would continue to be followed by psychiatric services. • On 03/13/25 at 5:35 P. M., the Unit Manager placed a stop sign on Resident #15's door to deter other residents from entering the room. • On 03/13/25 at 5:45 P. M., a whole house audit was completed identifying six residents, Resident #7, #9, #19, #23, #38, and #40 with a dementia diagnosis and were also self-ambulatory to identify the potential risk of these residents entering Resident #15's personal space. These findings led the facility to implement 1:1 supervision for Resident #15. In addition, a whole house audit was completed of all residents' records to determine if any residents had aggressive or violent behaviors. The audit revealed that one resident, Resident #40 had a diagnosis of aggressive behavior prior to admitting to the facility due to the resident not taking prescribed medications. However, as of this date Resident #40 had not displayed any aggressive behaviors while residing in the facility and had been taking his prescribed medications for aggressive behaviors. • On 03/13/25 at 6:10 P.M., RDCS #328 educated the staff present in the facility on interventions implemented for Resident #15 which included: 1:1 supervision until Resident #15 was discharged , placing a stop sign on Resident #15's room door and that Resident #15 would eat at a separate table in the dining room for meals. • On 03/13/25 at 6:26 P.M., RDCS #328 informed Resident #15's family/responsible party the resident had been placed on 1:1 supervision, a stop sign was placed on Resident #15's door and he would be eating at separate table for meals. • On 03/13/25 at 6:49 P. M., an Ad Hoc Quality Assurance Performance Improvement (QAPI) meeting was held to discuss interventions for Resident #15 to ensure resident's safety and to protect other residents (including those with a diagnosis of dementia) to prevent them from entering Resident #15's personal space. The meeting was held with Medical Director #331 via telephone, Administrator, Director of Nursing (DON), Unit Manager #322, Wound Nurse#332, Business Office Manager (BOM) #310, Social Worker/Admissions #203, Dietary Manager #212, MDS Nurse #303, Central Supply/Scheduler #224, Activities Director #231, Human Resources Director #226, RDCS #328, and Regional Director of Operations #330. • On 03/13/25 at 7:12 P.M., all facility staff were educated by DON/Designee on the facility policy and procedure for abuse (including resident-to-resident abuse) and immediate action to take. The facility would monitor/audit/document aggressive and violent behavior to ensure appropriate interventions are implemented timely. All staff were also educated that Resident #15 was to be on 1:1 supervision until Resident #15 was discharged , a stop sign was placed on Resident #15's room door and Resident #15 would eat at a separate table at meals. Resident #15's interventions were implemented to prevent the six identified residents with dementia and who were ambulatory, from entering Resident #15's personal space to prevent physical abuse. Staff education of three RNs, 10 licensed practical nurses (LPNs), 28 certified nursing assistants (CNAs), five housekeepers, one laundry personnel, six dietary staff, one activities personnel, and 11 department heads was completed. • Beginning 03/13/25, the facility implemented a plan for the Administrator/Designee to audit resident behaviors by reviewing clinical documentation and implementation of interventions to ensure the safety of others, five times weekly for four weeks. • Beginning 03/13/25, the facility implemented a plan for the Administrator/Designee to interview three staff members three times a week for four weeks to identify any observations of physically abusive behaviors. If behaviors were identified, the facility would put appropriate resident centered interventions in place. • Beginning 03/13/25 the facility implemented a plan for the Administrator/Designee to audit that Resident #15's interventions of 1:1 supervision, eating at separate table for meals, and stop sign were in place at Resident #15's room door five times a week for four weeks. • Beginning 03/13/25 the facility implemented a plan that all findings would be submitted to the QAPI Committee for review and recommendations for six months. Although the Immediate Jeopardy was removed on 03/13/25, the deficiency remained at a Severity Level II (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was in the process of implementing their corrective action plan and were monitoring to ensure on-going compliance. Findings include: 1. Record review revealed Resident #38 was re-admitted to the facility on [DATE] with diagnoses including Parkinson's disease without dyskinesia, dementia, Alzheimer's disease, and attention deficit disorder. Review of the care plan dated 09/28/23 revealed Resident #38 was an elopement risk/wanderer disoriented to place, history of attempt to leave the facility unattended, and had impaired safety. Interventions included distracting the resident from wandering by offering pleasant diversions, activities, food, conversation, television, reading material. Identify pattern of wandering, divert as needed and intervene as appropriate. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #38 was severely cognitively impaired. Resident #38 had no impairment of the upper or lower extremities, Resident #38 did not use a wheelchair and required supervision or touch assistants with ambulation. Resident #38 had no verbal or physical symptoms directed towards others. Review of the progress notes for Resident #38 dated 02/04/25 at 8:58 P.M. completed by RN #301 revealed Resident #38 was observed at 8:30 P.M. lying on the floor outside of Resident #15's room laying on her back. The note included the resident's fall was observed by a CNA (#329) who stated Resident #38 hit her head on the ground. Resident #38 was holding her head saying she was in a lot of pain. Emergency 911 was called, and Resident #38 was transported to Hospital #339 at 8:45 P.M. Review of the Hospital After Visit Summary for Resident #38 dated 02/04/25 (untimed) revealed Resident #38 was seen by Physician #337 at Hospital #339. The reason for the visit was due to a fall and diagnosis of closed compression fracture of L5 vertebra. There were no new orders. Review of a facility self-reported incident (SRI) dated 02/04/25 at 8:58 P.M. revealed the facility reported an allegation of physical abuse involving Resident #15 and Resident #38 to the State agency. The SRI noted here were no witnesses. Resident #15 with a low cognitive function allegedly pushed Resident #38 who also had low cognitive function. A CNA (#329) reported she was walking down the hallway when she saw a female resident (Resident #38) fall backwards losing contact with the floor out of a male resident's room (Resident #15). The facility concluded evidence was inconclusive and abuse was not suspected. The progress note dated 02/05/25 at 11:11 A.M. completed by RN #301 revealed Resident #38 returned from Hospital #339 at 10:15 A.M. Resident #38 complained of pain to her back, as needed (PRN) tramadol (opioid pain medication to treat moderate to severe pain) was administered with effective results. The progress note dated 02/05/25 at 1:27 P.M. completed by RN #301 revealed Resident #38's emergency room (ER) diagnosis was closed compression fracture of L5 vertebra with no intervention needed. The progress note dated 02/06/25 at 1:24 P.M. completed by DON revealed Resident #38's fall was reviewed in safety meeting. The note revealed Resident's fall was observed by CNA #329. Resident #38 fell backwards and hit her head on the floor. Resident #38 complained of head/neck hurting. The physician orders dated 02/12/25 revealed Resident #38's Tramadol was increased from 50 milligrams (mg) PRN to 100 mg three times a day for pain. Interview on 03/12/25 at 1:52 P.M. with LPN #208 revealed Resident #15 had been aggressive with Resident #38 and Resident #38 fractured her back as a result of the incident. The LPN revealed Resident #38 was confused, wandered in his (Resident #15's) room, got in his bed, he pulled her by the hair and pulled her out of the room. The LPN revealed Resident #15 was not violent unless someone goes in his space, his roommate (#6) stays on his own side. Everyone knows not to go in Resident #15's space, or he would get violent. The LPN stated Resident #38 was a wanderer, she used to walk everywhere all day long but now since Resident #15 assaulted Resident #38, she can't walk because she was in a wheelchair. Interview on 03/12/25 at 3:46 P.M. with RN #301 revealed she was the charge nurse on 02/04/25 when Resident #38 fell and fractured her back in front of Resident #15's doorway. RN #301 stated Resident #15's roommate (Resident #6) was there and witnessed everything when the incident occurred. RN #301 stated Resident #6 was very alert and oriented. Observation on 03/12/25 at 3:55 P.M. revealed Resident #15 resided in the same room as Resident #6. Based on the layout of the room, Resident #15's bed was against the wall and Resident #6 would have a clear view of Resident #15's bed and the doorway. Interview with Resident #6 at the time of the observation revealed he remembered what happened regarding Resident #38's fall that day (02/04/25) very well. Resident #6 stated Resident #38 came into their room and sat in Resident #15's bed. Resident #15 came in and said get out of my bed. Resident #38 did not respond, and Resident #15 said get up or I am going to hurt you. Resident #15 grabbed Resident #38 by the shoulders moved her to the doorway and pushed her in the hall. Resident #6 stated he saw the whole thing. Resident #38 screamed. Resident #6 stated he felt so bad for Resident #38. Resident #6 stated he was not afraid of Resident #15 because he knew Resident #15 only gets aggressive when provoked, meaning if you get near his things or get in his space, otherwise he doesn't say anything or do anything. Resident #6 stated he stays to himself in his area of the room. Resident #6 stated the facility staff did not interview him or ask for a statement regarding Resident #15's assault with Resident #38. Interview on 03/12/25 at 5:41 P.M. with the DON revealed the DON recalled the incident on 02/04/25 between Resident #15 and Resident #38. The DON stated the incident happened on an off shift, and all they knew was Resident #38 was found outside Resident #15's door. Resident #38 had fallen backwards, she was injured and fractured her back. They immediately sent Resident #38 to the hospital, but no one saw the fall. The DON stated no one said anything that it might be Resident #15 who pushed Resident #38, and the staff just said he (Resident #15) was in his room. The DON confirmed she read Resident #38's nurses notes (as noted above) and reiterated there were no witnesses to the incident. The DON confirmed she did not interview Resident #6 who was present at the time of Resident #38's fall. The DON confirmed Resident #6 was alert and oriented to the person, place and time and stated she did not interview him because she was not sure if he saw it. The DON stated she could not answer why she didn't interview Resident #6. Observation on 03/12/25 at 4:37 P.M. revealed Resident #38 was sitting up in the wheelchair in the lounge area. Resident #38 was pleasantly confused and rambled incoherent sentences unrelated to the questions asked by the surveyor. Resident #38 was unable to participate in the conversation or follow simple direction when asked. Interview on 03/12/25 at 5:06 P.M. with Occupational Therapy Assistant (OTA) #342 confirmed prior to Resident #38's fall, Resident #38 ambulated frequently throughout the facility. Resident #38 received physical therapy services from 02/06/25 through 03/07/25. She was discharged because she met her maximum potential. OTA #342 confirmed Resident #38 was no longer able to ambulate independently and required moderate assistance to transfer safely since the incident with Resident #15 on 02/04/25. Interview on 03/17/25 at 9:10 A.M. with CNA #329 revealed on 02/04/25 she witnessed the incident with Resident #15 and #38. CNA #329 stated she actually saw the incident. CNA #329 stated she wrote up a statement describing what she saw when Resident #38 flew out of Resident #15's room. Two days after the incident occurred, the Administrator and Unit Manager called her on the telephone. The Administrator said the verbiage on the witness statement was too strong, it made it sounded like it was a lot. The Administrator told CNA #329 that she did not physically see Resident #15 push Resident #38. CNA #329 replied to the Administrator that she did see Resident #38 and Resident #38 fly through the air, she flew right through the doorway and flew to the ground. Resident #15 was standing right there in the doorway. CNA #329 stated she asked Resident #15 what happened, and Resident #15 said Resident #38 was in his bed, so he got her out of his room. The Administrator and Unit Manager typed up a different statement for CNA #329; however, CNA #329 stated she refused to sign the witness statement they wrote. Interview on 03/18/25 at 12:28 P.M. with Physical Therapist (PT) #343 revealed Resident #38 was up ad lib with a steady gait prior to the fall on 02/04/25. Resident #38 was discharged from therapy requiring the use of a wheelchair for mobility due to the resident exhibiting no progression with ambulation. PT #343 confirmed Resident #38 did not have aggressive behaviors during therapy. 2. Record review revealed Resident #23 was admitted to the facility on [DATE] with diagnoses including dementia, altered mental status, lack of coordination, and muscle wasting and atrophy. Review of the quarterly MDS assessment dated [DATE] revealed Resident #23 was severely cognitively impaired. Resident #23 had no impairment of the upper or lower extremities, used a wheelchair for mobility, required supervision or touch assist with mobility and with eating. A progress notes for Resident #23 dated 02/10/25 at 7:00 A.M. completed by LPN #327 revealed Residents #15 and #23 were sitting in the dining room at the same table. Resident #15 stated he thought Resident #23 was trying to steal his spoon so Resident #15 stabbed Resident #23 with a fork in his left hand. The residents were immediately separated, and Resident #23 was taken to the nurse for first aid on his left hand. Review of the Wound Tool for Resident #23 dated 02/10/25 at 10:05 A.M. completed by Unit Manager #207 revealed left back of hand skin tear first observation measured two centimeters (cm) in length by 0.4 cm wide by less than 0.1 cm in depth. Cleanse with normal saline and apply clean, dry dressing. Change bandage daily and PRN. Review of a facility SRI dated 02/10/25 revealed the facility reported an allegation of physical abuse involving Resident #15 and Resident #23. The residents were both in the dining room sitting at the table when Resident #15 took a fork and struck Resident #23's hand due to thinking Resident #23 was going to take Resident #15's spoon. Both residents were separated to ensure they did not come into each others space. Resident #15 was placed on 1:1 supervision. Resident #23 received first aid treatment. Stat laboratory work was ordered for Resident #15. Resident #15 also received a physician order for medication changes and would now receive plastic cutlery. The facility concluded the evidence was inconclusive due to Resident #15 having low cognitive function and had no willful intent to harm Resident #23. Interview on 03/12/25 at 1:52 P.M. with LPN #208 revealed Resident #23 and #15 were in the dining room a few weeks ago and they sat at the same table. Resident #23 was reaching into Resident #15's space and Resident #15 stabbed Resident #23's hand with the fork, and it created a wound. Interview on 03/12/25 at 2:05 P.M. with CNA #395 revealed she took care of Resident #15 every day when she worked. During the interview, the CNA revealed Resident #15 had become aggressive with both Resident #23 and Resident #38. CNA #395 stated Resident #15 becomes aggressive if any resident gets in his space. CNA #395 stated she witnessed the dining room incident (involving Resident #23). She stated she was passing breakfast, and she heard Resident #23 say ouch. CNA #395 looked over and saw Resident #15 with the fork in his hand with a stabbing motion. Resident #23 sustained three puncture marks, and his hand was bleeding. Resident #15 said he didn't do it, Resident #23 said yes you did, you got my hand right here. Resident #15 said he shouldn't have grabbed his spoon. Resident #15 then acted normal again like nothing happened. CNA #395 stated residents do not have designated seats in the dining room, and they sit wherever they want. On 03/12/25 at 5:15 P.M. an interview with the DON while observing the dining room confirmed residents, including Resident #15 did not have assigned seating in the dining room and residents were permitted to sit where they wanted. Observation revealed Resident #15 ambulated independently with no assistance. Resident #15 used plastic silverware. The fork had pointed prongs and sharp ends. Interview on 03/12/25 at 5:41 P.M. with the DON revealed the DON recalled the incident on 02/10/25 between Resident #15 and #23. Resident #15 stabbed Resident #23 in the hand with a fork. The DON stated, Yea it happened, they were separated, and psych services were called. Unit Manager #322 then entered the room and joined the interview. Unit Manager #322 and the DON confirmed there were additional residents residing at the facility who had a diagnosis of dementia and were independently mobile who would be at risk for incidents of resident to resident abuse (including Resident #7, #9, #19 and #40). The DON stated she did not know what was done to protect the other residents who might enter Resident #15's space. The DON asked Unit Manager #322 what was being done, Unit Manager #322 stated Resident #15 was placed on 1:1 observation for a while. Neither DON nor Unit Manager #322 were sure about how long Resident #15 had been on 1:1 supervision as a result of these incidents; however, the resident was not on 1:1 at this time. Unit Manager #322 revealed they had also obtained a urinalysis for Resident #15 which was negative. Both the DON and Unit Manager #322 confirmed residents who had a diagnosis of dementia and were independently mobile had individualized interventions in place to prevent incidents of resident to resident abuse or to prevent them from inadvertently getting into Resident #15's personal space and potentially being harmed. Review of Resident #15's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease, anxiety disorder, and mood disorder due to known physiological condition with depressive features. Review of the modification of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 was severely cognitively impaired. Resident #15 had little interest or pleasure in doing things. Resident #15 had behavioral symptoms that occurred one to three days such as hitting or scratching self, pacing, rummaging, public sexual acts, throwing or smearing food or bodily wastes, or verbal vocal symptoms such as screaming, disruptive sounds. The presence of wandering also occurred one to three days. Resident #15 had no impairment to the upper or lower extremities. Record review revealed a plan of care related to behaviors was not initiated until 02/05/25 which revealed Resident #15 had a behavior problem of physical aggression of pushing other residents out of room. The plan also noted Resident #15 had a behavior of physical aggression of stabbing another resident. Interventions included encouraging the resident to express feelings appropriately and stop and talk with him passing by. Resident #15's care plan and medical record did not identify Resident #15 did not like anyone in his personal space and there were no interventions on how to prevent residents from entering his personal space to prevent incidents of resident to resident abuse. Review of the facility policy titled Resident Rights revised December 2016 revealed Federal and State Laws guarantee certain basic rights to all residents of this facility. These rights include the right to be treated with respect, kindness and dignity and the right to be free from abuse, neglect, misappropriation of property and exploitation. Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property revised 11/01/19 revealed for prevention and identification, the facility's procedure will include the assessment, care planning and monitoring of residents with needs and behaviors which might lead to conflict or neglect, such as residents with a history of aggressive behaviors, residents who have behaviors such as entering other residents rooms, residents with self-injurious behaviors, residents with communication disorders, and those who require heavy nursing care and or are dependent on staff. This deficiency represents non-compliance investigated under Complaint Number OH00162589.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

Based on staff interview, record review, and facility policy review, the facility failed to notified the resident's family/responsible party and the physician timely upon the death of two residents (#...

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Based on staff interview, record review, and facility policy review, the facility failed to notified the resident's family/responsible party and the physician timely upon the death of two residents (#60 and #61). This affected two residents (#60 and #61) of three residents reviewed for death. The facility census was 53. Findings include: 1. Review of the closed medical record for Resident #60 revealed an admission date of 06/15/21. Diagnoses included chronic obstructive pulmonary disease (COPD), esophageal obstruction, and cerebrovascular disease. Review of Resident #60's physician's orders dated 06/15/21 revealed the resident was a Full Code (advance directives). The physician orders dated 04/30/24 revealed an order for Hospice Provider #333 to provide services for Resident #60 for a diagnosis of COPD with lower obstruction. Review of the progress notes for Resident #60 dated 03/01/25 at 8:30 A.M. and completed by Registered Nurse (RN) #301 revealed Resident #60 was absent of vital signs at 8:30 A.M. This was verified by RN #301 and nurse on duty (Licensed Practical Nurse (LPN) #313) for Resident #60. The progress notes dated 03/01/25 at 8:30 A.M. completed by LPN #313 revealed Hospice Provider #333 was notified Resident #60 was not responding. Hospice Provider #333 stated they would send a nurse to the facility. The progress note dated 03/01/25 at 9:30 A.M. completed by LPN #313 revealed Resident #60 was absent of vital signs at 8:30 A.M. and this was verified by two nurses (LPN #313 and RN #301). Hospice Provider #333 and Physician #331 were notified. The note included hospice would call the family and funeral home. Interview on 03/13/25 at 10:07 A.M. with Clinical Manager #335 at Hospice Provider #333 stated the facility nurses at the facility to call the physician for the time of death. Interview on 03/17/25 at 2:28 P.M. with Regional Director of Clinical Services (RDCS) #328 confirmed there was no documentation in Resident #60's medical record of Resident #60's primary physician being notified or the family being notified when Resident #60 was found to have absence of vital signs. RDCS #328 confirmed the physician and family should have been notified immediately. 2. Review of the closed medical record for Resident #61 revealed an admission date of 01/12/24. Diagnoses included vascular dementia and cerebrovascular disease . Review of the physician orders for Resident #61 dated 10/03/24 revealed an order to admit to Hospice #336 for cerebrovascular disease. An additional physician order dated 04/02/24 for Resident #61 included do not resuscitate comfort care (DNRCC). Review of the progress note for Resident #61 dated 11/02/24 at 5:20 A.M. completed by Licensed Practical Nurse (LPN) #229 revealed Resident #61 without vital signs and this was verified by second nurse. Hospice notified. Review of the progress note dated 11/02/25 at 6:18 A.M. completed by LPN #229 revealed Hospice Registered Nurse (RN) in and called time of death at 6:15 A.M. Hospice is notifying family. Interview on 03/18/25 at 11:55 A.M. with Medical Director #331 confirmed a resident's time of death was at the time of absence of vital signs. Interview and record review on 03/20/25 at 1:25 P.M. with Regional Director of Clinical Services (RDCS) #328 confirmed Resident #61 had no documentation or evidence of the physician or family being notified regarding his death by the facility and in a timely manner. Review of the facility policy titled Death of a Resident, Documentation revised July 2017 revealed the Nurse Supervisor/Charge Nurse will inform the resident's family of the resident's death. Review of the facility policy titled Change in Resident's Condition or Status revised May 2017 revealed the facility shall promptly notify the resident, his or her attending physician, and representative (sponsor) of changes in the residents medical/mental change and or status. This was an incidental finding during the complaint investigation.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interview, observation, medical record review, review of the Self-Reported Incident (SRI) and invest...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interview, observation, medical record review, review of the Self-Reported Incident (SRI) and investigation, and review of the facility policy, the facility failed to thoroughly investigate an allegation of resident-to-resident physical abuse. This affected two (Residents #15 and #38) of three residents reviewed for abuse. The facility census was 53. Findings include: Record review for Resident #15 revealed an admission date of 07/01/21. Diagnoses included Alzheimer's disease, anxiety disorder, and mood disorder due to known physiological condition with depressive features. Review of the modification of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 was severely cognitively impaired. Resident #15 had little interest or pleasure in doing things. The presence of wandering also occurred one to three days. Review of the progress note dated 02/04/25 at 8:58 P.M. completed by the Director of Nursing (DON) revealed Resident #15 was seen pushing another resident in the hallway. Another resident (Resident #38) fell to the ground. Resident #15 was immediately escorted from the area and went back into his room, where he laid down in bed, and visual checks were performed every 15 minutes. Record review for Resident #38 revealed a re-admission date of 11/15/21. Diagnoses included Parkinson's disease without dyskinesia, dementia, Alzheimer's disease, and attention deficit disorder. Review of the quarterly MDS assessment dated [DATE] revealed Resident #38 was severely cognitively impaired. Review of the progress notes for Resident #38 dated 02/04/25 at 8:58 P.M. completed by Registered Nurse (RN) #301 revealed Resident #38 was observed at 8:30 P.M. lying on the floor outside of Resident #15's room laying on her back. Resident's fall was observed by a certified nursing assistant (CNA) (#329) who stated Resident #38 hit her head on the ground. Resident #38 was holding her head saying she was in a lot of pain. Emergency 911 was called, and Resident #38 was transported to Hospital #339 at 8:45 P.M. Review of the Hospital After Visit Summary for Resident #38 dated 02/04/25 revealed the reason for the visit was due to a fall and diagnosis of closed compression fracture of L5 vertebra. The progress note dated 02/05/25 at 1:27 P.M. completed by RN #301 revealed the emergency room (ER) diagnosis was closed compression fracture of L5 vertebra with no intervention needed. The progress note dated 02/06/25 at 1:24 P.M. completed by DON revealed Resident #38's fall was reviewed in safety meeting. Resident's fall was observed by CNA #329. Resident #38 fell backwards and hit her head on the floor. Resident #38 complained of head/neck hurting. Review of the SRI dated 02/04/25 at 8:58 P.M. revealed the facility reported an allegation of physical abuse involving Resident #15 and Resident #38. There were no witnesses. Resident #15 with a low cognitive function allegedly pushed Resident #38 who also had low cognitive function. A CNA (#329) reported she was walking down the hallway when she saw a female resident (Resident #38) fall backwards losing contact with the floor out of a male resident's room (Resident #15). The facility concluded the evidence is inconclusive and abuse was not suspected. The facility's investigation did not include any resident interviews, including Resident #15's roommate (Resident #6) who was cognitively intact and witnessed the resident-to-resident abuse on 02/04/25. The facility's investigation did not have a witness statement signed by CNA #329, who also witnessed the incident. Interview on 03/12/25 at 3:46 P.M. with RN #301 stated she was the charge nurse on 02/04/25 when Resident #38 fell and fractured her back in front of Resident #15's doorway. RN #301 stated Resident #15's roommate (Resident #6) was there and witnessed everything when the incident occurred. RN #301 stated Resident #6 was very alert and oriented. Observation and interview on 03/12/25 at 3:55 P.M. revealed Resident #15 resided in the same room as Resident #6. Resident #15's bed was against the wall and Resident #6 would have a clear view of Resident #15's bed and the doorway. Interview with Resident #6 stated he remembered what happened regarding Resident #38's fall that day very well. Resident #6 stated Resident #38 came into their room and sat in Resident #15's bed. Resident #15 came in and said get out of my bed. Resident #38 did not respond, and Resident #15 said get up or I am going to hurt you. Resident #15 grabbed Resident #38 by the shoulders moved her to the doorway and pushed her in the hall. Resident #6 stated he saw the whole thing. Resident #38 screamed. Resident #6 stated he felt so bad for Resident #38. Resident #6 stated he was not afraid of Resident #15 because he knows Resident #15 only gets aggressive when provoked, meaning if you get near his things or get in his space, otherwise he doesn't say anything or do anything. Resident #6 stated he stays to himself in his area of the room. Resident #6 stated the facility staff did not interview him or ask for a statement regarding Resident #15's assault with Resident #38. Interview on 03/12/25 at 5:41 P.M. with the DON revealed the DON recalled the incident on 02/04/25 with Residents #15 and #38. The DON stated the incident happened on an off shift, and all they knew was Resident #38 was found outside Resident #15's door. Resident #38 had fallen backwards, she was injured and fractured her back. They immediately sent Resident #38 to the hospital, no one seen the fall. No one said anything that it might be Resident #15 who pushed Resident #38, and the staff just said he was in his room. The DON confirmed she read Resident #38's nurses notes and reiterated there were no witnesses. The DON confirmed she did not interview Resident #6 who was present at the time of Resident #38's fall. The DON confirmed Resident #6 was alert and oriented to the person, place and time and stated she did not interview him because she was not sure if he saw it. The DON stated she could not answer why she didn't interview Resident #6. Interview on 03/17/25 at 9:10 A.M. with CNA #329 stated on 02/04/25 she witnessed the incident with Resident #15 and #38. CNA #329 stated she actually seen the incident. CNA #329 stated she wrote up a statement describing what she saw when Resident #38 flew out of Resident #15's room. Two days after the incident occurred, the Administrator and Unit Manager called her on the telephone. The Administrator said the verbiage on the witness statement was too strong, it made it sounded like it was a lot. The Administrator told CNA #329 that she did not physically see Resident #15 push Resident #38. CNA #329 replied to the Administrator that she did see Resident #38 and Resident #38 fly through the air, she flew right through the doorway and flew to the ground. Resident #15 was standing right there in the doorway. CNA #329 stated she asked Resident #15 what happened, and Resident #15 said Resident #38 was in his bed, so he got her out of his room. The Administrator and Unit Manager typed up a different statement for CNA #329 and CNA #329 refused to sign the witness statement that they wrote. Interview on 03/17/25 at 10:03 A.M. with the Administrator confirmed her and Unit Manager #322 called CNA #329 on the phone to discuss the witness statement she wrote due to the statement was not 100% accurate. The Administrator stated she wanted to clarify the written statement because it did not reflect exactly what happened. The typed statement was the conversation on the telephone and CNA #329 agreed it was accurate on the phone. The Administrator confirmed CNA #329's original handwritten statement was not in the investigation file. The Administrator stated she would check to see if it was in her office. The Administrator never returned with the original statement. Review of the facilities policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property revised 11/01/19 included once the Administrator and ODH are notified, an investigation of the allegation violation will be conducted. Interview the resident, the accused and all witnesses. Witnesses generally include anyone who: witnessed or heard the incident, came in close contact with the resident the day of the incident (including other residents) and employees who worked closely with the accused employee and or alleged victim the day of the incident. Obtain a statement from the resident, if possible, the accused, and each witness. This deficiency represents non-compliance investigated under Complaint Number OH00162589.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0726 (Tag F0726)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, the facility failed to ensure staff were competent and compliant ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, the facility failed to ensure staff were competent and compliant with implementing cardiopulmonary resuscitation per the physician orders and failed to ensure the resident's time of death was called by the physician for accuracy. This affected two residents (#60 and #61) of three residents reviewed for Advanced Directives. The facility census was 53. Findings include: 1. Review of the closed medical record for Resident #60 revealed an admission date of [DATE] and a discharge date of [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD), esophageal obstruction, and cerebrovascular disease. Review of Resident #60's physician's orders dated [DATE] revealed the resident was a Full Code (advance directives). The physician orders dated [DATE] revealed an order for Hospice Provider #333 to provide services for Resident #60 for a diagnosis of COPD with lower obstruction. Review of the modification of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #60 was moderately cognitively impaired. The assessment indicated the resident did have a condition or chronic disease that would result in a life expectancy of less than six months. Review of the progress note dated [DATE] at 8:30 A.M. and completed by Registered Nurse (RN) #301. The progress note stated Resident #60 was absent of vital signs at 8:30 A.M. This was verified by RN #301 and nurse on duty (Licensed Practical Nurse (LPN) #313) for Resident #60. The progress notes dated [DATE] at 8:30 A.M. completed by LPN #313 revealed Hospice Provider #333 was notified Resident #60 was not responding. Hospice Provider #333 stated they would send a nurse to the facility. The progress note dated [DATE] at 9:30 A.M. completed by LPN #313 revealed Resident #60 was absent of vital signs at 8:30 A.M. and this was verified by two nurses (LPN #313 and RN #301). The progress note dated [DATE] at 10:23 A.M. completed by LPN #313 revealed Hospice Provider #333 present in the facility. The progress note dated [DATE] at 10:25 A.M. completed by LPN #313 revealed time of death was now 10:25 A.M. Interviews during the survey revealed facility staff including LPN #313 could not explain why LPN #313 changed the time of death to 10:25 A.M. Interview on [DATE] at 1:52 P.M. with LPN #208 stated Resident #60 received Hospice services so she would have been a Do Not Resuscitate (DNR) so no CPR would have been done when Resident #60 was found to be absent of vital signs. Interview on [DATE] at 3:46 P.M. with RN #301 revealed on [DATE], she was working on the other side of the facility. LPN #313 was Resident #60's nurse that day. Resident #60 received Hospice services. RN #301 stated LPN #313 approached her and stated Resident #60 passed and requested her to verify absence of vital signs. RN #301 stated she verified Resident #60 had no pulse or blood pressure and stated she was not Resident #60's nurse, and she did not know Resident #60 was a Full Code. RN #301 stated she should have checked for her code status. RN #301 confirmed no CPR was done. RN #301 stated she never asked the code status because Resident #60 was on hospice services. RN #301 confirmed Resident #60 had an order for a Full Code status and confirmed CPR should have been initiated immediately when Resident #60 was found to have no pulse. Interview of [DATE] at 4:06 P.M. with the Director of Nursing (DON) and Regional Director of Clinical Services (RDCS) #328 confirmed on [DATE], Resident #60 was Full Code status. On [DATE], Resident #60 was found with no vital signs and confirmed CPR was not initiated. RDCS #328 stated because Resident #60 received Hospice services, the nurses assumed she was a DNR status. RDCS #328 confirmed CPR should have been initiated, and CPR was not initiated for Resident #60. Interview on [DATE] at 10:07 A.M. with Clinical Manager #335 at Hospice Provider #333 confirmed any resident could receive hospice services and still choose to be a Full Code status. Clinical Manager #335 confirmed Resident #60 received hospice services through their company and was a Full Code at time of death and revealed their nurses do not call the time of death in a medical facility, that was up to the nurses at the facility to call the physician for the time of death. Hospice only verifies the resident is absent of vital signs and calls the time of death if the resident is residing in their private home where no other medical staff were available to assess the resident. Interview on [DATE] at 2:28 P.M. with RDCS #328 confirmed there was no evidence of Resident #60's primary physician being notified when Resident #60 was found to have absence of vital signs. RDCS #328 confirmed the physician should have been notified immediately and stated only a physician could pronounce a resident's time of death. Interview on [DATE] at 11:55 A.M. with Medical Director #331 confirmed a resident's time of death is at the time of absence of vital signs. 2. Review of the closed medical record for Resident #61 revealed an admission date of [DATE] and a discharge date of [DATE]. Diagnoses included vascular dementia and cerebrovascular disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #61 was severely cognitively impaired and the resident did have a condition or chronic disease that would result in a life expectancy of less than six months. Review of the physician orders for Resident #61 dated [DATE] revealed an order to admit to Hospice #336 for cerebrovascular disease. An additional physician order dated [DATE] revealed Resident #61's code status was do not resuscitate comfort care (DNRCC). Review of the progress note for Resident #61 dated [DATE] at 5:20 A.M. completed by Licensed Practical Nurse (LPN) #229 revealed Resident #61 without vital signs and this was verified by second nurse. Hospice notified. The progress note dated [DATE] at 6:18 A.M. completed by LPN #229 revealed Hospice RN in and called time of death at 6:15 A.M. Hospice is notifying family. Interview on [DATE] at 2:28 P.M. with RDCS #328 confirmed there was no evidence of Resident #61's primary physician being notified when Resident #61 was found to have absence of vital signs. RDCS #328 confirmed the physician should have been notified immediately and stated only a physician could pronounce a resident's time of death. Interview on [DATE] at 11:55 A.M. with Medical Director #331 confirmed a resident's time of death is at the time of absence of vital signs. Review of the facility policy titled Emergency Procedure - Cardiopulmonary Resuscitation revised [DATE] revealed if an individual was found unresponsive, briefly assess for abnormal or absence of breathing. If sudden cardiac arrest was likely, begin CPR: Instruct a staff member to activate the emergency response system (code) and call 911. Verify or instruct a staff member to verify the DNR or code status of the individual. Initiate the basic life support (BLS) sequence of events. Review of the facility policy titled, Death of a Resident, Documentation revised [DATE] revealed a resident may be declared dead by a Licensed Physician or Registered Nurse with Physician Authorization in accordance with State Law. Information pertaining to resident's death (i.e. date, time of death, the name and title of the individual pronouncing the resident dead, etc.) must be recorded in the nurses notes. The Nurse Supervisor/Charge Nurse will inform the resident's family of the resident's death. The name of the mortician and person removing the deceased resident must be entered in the residents medical record. The person removing the deceased resident from the facility must sign the release for the body, and the release must be filed in the resident's medical record. This deficiency represents non-compliance investigated under Complaint Number OH00163552.
Jul 2024 4 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, review of the medical record, interview with staff and review of the facility policy the facility failed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, review of the medical record, interview with staff and review of the facility policy the facility failed to ensure Resident #16, who was dependent on staff for activities of daily living (ADL), was shaved, had his fingernails trimmed and was showered per his preference. This affected one resident (Resident #16) of three residents reviewed for showers. The facility census was 50. Findings included: Review of the medical record revealed Resident #16 was admitted to the facility on [DATE]. Diagnoses included left side hemiplegia, cerebral infarction, anxiety disorder, depression and paralytic gait. Review of the plan of care dated 02/27/24 revealed Resident #16 had a self-care deficit related to weakness. Interventions included he needed one assist with grooming and hygiene. Further review of the plan of care dated 03/01/24 revealed Resident #16 had an ADL self-care performance deficit related to decreased mobility function activity intolerance. Interventions included to check his nail length, trim and clean on bath day and as needed and he required staff assistance with a shower twice a week and as necessary Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #16 had intact cognition and had upper body impairment on one side. Resident #16 required moderate assistance for bathing and personal hygiene. Review of the Shower Schedules revealed Resident #16 was to receive a shower on Mondays and Thursday on day shift. Review of the medical record from 06/01/24 to 07/08/24 revealed no documentation Resident #16 refused to be shaved, have his nails trimmed or be showered. On 07/08/24 at 10:00 A.M. an interview with Resident #16 revealed showers are not getting done. He stated he was to receive a shower on dayshift on Mondays and Thursday but most of the time he does not get his shower on Mondays and was never given a reason why. He stated they never shave him or trim his fingernails. Observation at this time revealed his fingernails were long and jagged and he had long hair growth on his face. Observation on 07/09/24 at 8:05 A.M. revealed Resident #16 had not been shaved or had his fingernails trimmed eve though his shower day was on 07/08/24. On 07/09/24 at 8:05 A.M. an interview with Resident #16 revealed he had not received a shower the day before even though it was his scheduled shower day. On 07/09/24 at 8:15 A.M. an interview with State Tested Nursing Assistant #264 revealed she did not give Resident #16 a shower because she had run out of time. She stated she was scheduled on showers from 6:30 A.M. to 2:30 P.M. then she was scheduled to work on the 300 Hall at 2:30 P.M. She stated she had 12 showers to do and another resident wanted a shower because he had a doctor's appointment and he did not get one the night before. She stated she did not have time to do Resident #16. She stated she told the nurse she did not get his shower done. On 07/09/24 at 8:20 A.M. an interview with Licensed Practical Nurse # 212 confirmed the nails of Resident #16 were long and he needed shaved. She was also not aware he had not received his shower the day before. Review of the facility policy titled, Care of Fingernails/Toenails, dated 10/10 revealed the purpose was to clean the nail bed, to keep the nails trimmed and to prevent infections. Nail care included daily cleaning and regular trimming. Review of the facility policy titled, Shaving a Resident, dated 10/10 revealed the purpose was to promote cleanliness and to provide skin care; notify the supervisor if the resident refused. Review of the facility policy titled, Shower/Tub Bath, dated 10/10 revealed the purpose was to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin. This deficiency represents non-compliance investigated under Complaint Number OH00155220.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility failed to ensure medication was obtained from the ph...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility failed to ensure medication was obtained from the pharmacy after admission in a timely manner for Resident #48. This affected one resident ( Resident #48) of three residents reviewed for medications. The facility census was 50. Findings included: Review of the medical record revealed Resident #48 was admitted to the facility on [DATE]. Diagnoses included low pain, osteomyelitis, diabetes, insomnia, anxiety disorder, arthropathy, depression, polyneuropathy, dementia, lumbar vertebrae fracture, and benign prostatic hyperplasia. Review of the physician's orders revealed Resident #48 had an order for zolpidem tartrate (sedative/hypnotic) 5 milligrams at bedtime for insomnia dated 06/14/24. Review of the Five-Day Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #48 had intact cognition. Review of the Electronic Medication Administration Record (EMAR) progress note dated 06/16/24 at 3:33 A.M. revealed the facility was waiting for pharmacy to deliver the zolpidem tartrate for Resident #48. Review of the EMAR progress note dated 06/17/24 at 9:33 P.M. revealed the facility was waiting on a prescription from the physician for the zolpidem tartrate for Resident #48. Review of the physician's progress note revealed the physician was in the facility on 06/17/24 and nobody notified her to write a prescription for Resident #48's' zolpidem tartrate. Review of the EMAR progress note dated 06/18/24 at 8:07 P.M. revealed the facility was waiting on a prescription from the physician for the zolpidem tartrate for Resident #48. Review of the pharmacy delivery sheets dated 06/25/24 revealed Resident #48 received 30 tablets of zolpidem tartrate. Review of the list of medication in the facility's emergency drug kit revealed there were two tablets of zolpidem tartrate in stock. Review of the June 2024 medication administration record revealed Resident #48 was never administered a dose of zolpidem tartrate while he was at the facility from 06/14/24 to 06/25/24. On 07/10/24 at 5:30 P.M. an interview with the Director of Nursing revealed she was not aware there was an issue with the zolpidem tartrate for Resident #48 until she started looking at other medications for Resident #48 and realized he had not been getting it. This deficiency represents non-compliance investigated under Complaint Number OH00155220 and continued non-compliance from the survey dated 06/18/24.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the medical record, interview with staff, and review of the facility policy the facility failed ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the medical record, interview with staff, and review of the facility policy the facility failed to maintain a medication error rate of less than five percent. Two medication errors occurred within 31 opportunities for error resulting in a medication error rate of 6.5 percent. This affected one resident (Resident #1) of three observed for medication administration. The facility census was 50. Findings included: Review of the medical record revealed Resident #1 was admitted to the facility on [DATE]. Diagnoses included asthma, depression, arthritis, falls, prediabetes, shortness of breath, palpitations and anxiety disorder. Review of the July 2024 medication administration record revealed Resident #1 had an order for duloxetine 30 milligrams (mg) and to administer 60 mg in the morning for depression. She did not have an order for Zoloft 50 mg. Observation of medication administration on 07/09/24 at 7:30 A.M. revealed Resident #1 had a card of duloxetine with the order for two duloxetine 30 mg tablets however Licensed Practical Nurse (LPN) # 250 had only placed one 30 mg tablet in the medication cup. LPN #250 also administered one tablet of Zoloft 50 mg however the name on the card was for the other resident ( Resident #2) who lived in the same room as Resident #1. LPN #250 started to go into the room of Resident #1 to administer the medication when she was stopped by the surveyor and asked to verify the medication with the orders. An interview at 7:35 A.M. LPN #250 verified the duloxetine order was for two 30 mg tablets for a total of 60 mg and verified she did not look at the name on the card for the Zoloft 50 mg and was going to administer the medication to Resident #1 who did not have an order for Zoloft had the surveyor not stopped her from giving Resident #1 the Zoloft. Review of the facility policy titled, Administering Medications. dated 12/12 revealed medication would be administered in a safe and timely manner and as prescribed. The individual administering the medication must check the label three times to verify the right resident, right medication, right dosage, right time, and right method of administration before giving the medication. This deficiency represents non-compliance investigated under Complaint Number OH00155220.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview with staff and review of the facility policy the facility failed to ensure staff performed hand hygiene during medication administration. This affected one resident ( R...

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Based on observation, interview with staff and review of the facility policy the facility failed to ensure staff performed hand hygiene during medication administration. This affected one resident ( Resident #2) of three observed for medication administration. The facility census was 50. Findings included: Observation on 07/09/24 at 7:37 A.M. revealed Licensed Practical Nurse (LPN ) #250 administered medications, eye drops (resident self-administered), inhaler, nasal spray to Resident #1, came out of the residents room into the hallway to the medication cart and put the items away in the medication cart and set up medications for Resident #2 then went back into the room, administered the medication to Resident #2, went into the bathroom and got a pair of gloves and put them on to administer her insulin in her left arm. She administered the insulin, left the room, and threw her gloves away in the trash can on the medication cart in the hallway. She never washed her hands after administering medication to Resident #1, prior to administering medication to Resident #2, or after removing her gloves in the hallway. On 07/09/24 at 7:43 A.M. an interview with LPN #250 confirmed she had not performed proper hand hygiene while administering medications. Review of the facility policy titled, Handwashing/Hand Hygiene, dated 08/15 revealed the facility considers hand hygiene the primary means to prevent the spread of infections. Use an alcohol hand rub containing at least 62 percent alcohol or soap and water before preparing or handling medication, after contact with objects (medical equipment) in the immediate vicinity of the resident, and after removing gloves. This deficiency represents non-compliance investigated under Complaint Number OH00154417.
Jun 2024 4 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the facility's Self-Reported Incident (SRI), interview with staff and family, a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the facility's Self-Reported Incident (SRI), interview with staff and family, and review of the facility policy the facility failed to ensure Resident #53 was treated with dignity and respect during care by a facility staff member. This affected one resident (#53) of three residents reviewed for dignity and respect. The facility census was 53. Findings include: Review of the medical record revealed Resident #53 was admitted to the facility on [DATE]. Diagnoses included diabetes, Parkinson's disease, osteoarthritis, dementia, Alzheimer's disease, obstructive sleep apnea, major depressive disorder, attention-deficit hyperactivity disorder, and hypertension. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #53 had severely impaired cognition and had no behaviors. Review of the progress notes dated 05/27/24 at 8:09 P.M. revealed the Administrator left a message for the daughter of Resident #53 to call her regarding accusations made against a nursing assistant. The daughter returned the call, and the details were discussed. Review of the handwritten, signed statement from State Tested Nurse Aide (STNA) #170 revealed on 05/26/24 (the event occurred on 05/27/24) she was assisting Resident #53. She asked Resident #53 to get up. She stated she did not see a camera or notice a recording taking place. She stated the resident was having a hard time following directions. The resident's daughter came in and yelled at her and asked her why she was being rude to her mother. Review of the follow up typed unsigned statement from the Administrator dated 06/02/24 at 4:33 P.M. revealed STNA #170 was called by the Administrator to provide clarification to her initial written statement. STNA #170 stated she came into provide morning care to Resident #53 and observed that she had wet herself. She stated she was trying to convince Resident #53 to stand up so she could change her, but Resident #53 was sitting down instead. STNA #170 stated Resident #53 was babbling about random things and began to cry. STNA #170 stated her intent was to get Resident #53 to the bathroom to change her clothes and then get dressed. She stated it was also time to pass out breakfast trays, so she exited the room. At lunch time STNA #170 stated Family Member (FM) #400 came into the building and stated she was going to go get her mother lunch and get an activity book for her mom because the only thing she had to do was watch television. STNA #170 stated she never said anything to her about a recording. STNA #170 stated FM #400 came back into the facility around suppertime and started yelling at her saying, You made her cry, do you want to see the video, and STNA #170 shook her head no and did not engage in confrontation with her. Review of the SRI tracking number 247986 dated 05/27/24 revealed FM #400 alleged STNA #170 was rude to her mother when attempting to redirect Resident #53 as she was attempting to change her wet clothing on morning of 05/27/24. FM #400 based this allegation on an audio recording played to the Administrator and the Interim Director of Nursing (DON). The audio was grainy, but one can hear STNA #170 repetitively asking the resident to sit and stand up while presumably trying to change her soiled clothing. FM #400 then confronted STNA #170 later in the day, screaming, cursing at her, and asking her if she wanted to view the video which STNA #170 declined. There were two witnesses to the confrontation, both of whom verified the yelling, cursing, and the response of STNA #170 who did not engage in the dialogue with the daughter. FM #400 stated she did not have a camera in the room but recorded the audio on her phone; however, she was overheard saying she did have a camera by the sister of another resident. FM #400 also informed the Administrator and Interim DON that she would bring back an enhanced version of the audio recording on Wednesday but did not do so on that day, Thursday, or Friday. The Administrator and Interim DON have only heard the audio recording one time. FM #400 told the Administrator and Interim DON in a meeting on Tuesday, 05/28/24 she was in the room and on the roommate's side to clean up trash that was left there by her mother, and the curtains were closed which is why STNA #170 did not notice her there. When asked by the Interim DON why she did not interrupt the alleged dialogue that she felt was abusive, FM # 400 stated she was in shock and left the room. FM #400 was unable to provide a description of the STNA and could not verify whose voice was in the audio. During this meeting, the Administrator asked FM #400 if she wanted to relocate her mother to another facility and she declined. STNA #170 stated there was no one in the room except Resident #53, and the curtains around her roommate's side of the bed were not closed. She stated Resident #53 was wet, and she was trying to convince her to change her clothing, but Resident #53 was not able to understand the directive, was uncooperative, was babbling and begun to cry. STNA #170 stated FM #400 returned at lunch time and stated she would get her mother lunch and an activity book but said nothing about a recording or video. At about 4:30 P.M., STNA #170 stated FM #400 returned to the facility looking for STNA #170 and once she found her, FM #400 began to yell and curse at STNA #170 asking her if she wanted to see the video to which STNA #170 declined. There were noted discrepancies as to how the recording was obtained, and it was unclear why FM #400 did not intervene when she heard the alleged verbal abuse. The existence of the audio does not relieve STNA #170 of her responsibilities to the resident as in to providing care in a dignified manner and to be respectful to the resident regardless of her ability to comprehend conversation. STNA#170 did not intend to inflict mental anguish upon the resident when she first engaged in care as she was attempting to convince someone who lacked capacity to get dressed. After repeated attempts were unsuccessful, STNA #170's frustration was heightened, and she made several comments that were considered inappropriate in both tone and content and indicative of poor customer service. STNA #170 would receive re-education on customer service, working with dementia residents, will not be assigned to the care of Resident #53, and will be monitored for 30 days by the DON or designee. She will also receive disciplinary action as needed. On 06/13/24 at 11:52 A.M. an interview with FM #400 revealed she was visiting her mother on 05/27/24 and was on the other side of the privacy curtain because they had given her mother a box of gloves to play with and they were all over the floor. She stated STNA #170 came into the room and stated to her mother she was there to get her up, her mother said no she did not want to get up and STNA #170 stated, bullshit you are getting up. She stated she turned her phone on record because this had happened before, and the administrator did not believe her, so she wanted evidence this time. She stated STNA #170 told her mother that her family just dumped her here and other nasty things to her mother. She stated she left immediately afterward because she was so angry and did not want to confront anyone at that time. She stated her mother had dementia and did not understand what was going on, but she understood her family did not want her and she was crying. She stated the next day she went into the facility and met with the Administrator and the acting DON. On 06/17/24 at 10:10 A.M. an interview with STNA #170 stated she was no longer employed at the facility and her last day was 06/12/24. She stated she had gone into the room of Resident #53 to provide care and she had soiled herself. She stated she attempted to clean her up and change her clothes. She stated she continued to tell Resident #53 to stand up, and she would not stand up. Resident #53 started to cry, and with her crying and trying to get her cleaned up proved to be difficult. She stated Resident #53 was not being cooperative at all, and the way she spoke to her was not appropriate. She stated she was trying to get the resident cleaned up and pass out the breakfast trays. She verified she stated to Resident #53 her family just dumped her in the facility and pawned shit off on the staff. She verified she repeatedly yelled at her to stop scratching. She stated she did not know she was being recorded and confirmed she would not have said those things if she knew she was being recorded. She stated she was terminated due to this incident. Review of the facility policy titled, Quality of Life-Dignity, dated 08/09 revealed each resident would be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. Residents would be treated with dignity and respect at all times. Staff would speak respectfully to residents at all times. This deficiency represents non-compliance investigated under Master Complaint Number OH00154452 and Complaint Number OH0015280.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility failed to ensure an ultrasound was scheduled for Res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility failed to ensure an ultrasound was scheduled for Resident #53 in a timely manner. This affected one resident (#53) of three residents reviewed for care and services. The facility census was 53. Findings include: Review of the medical record revealed Resident #53 was admitted to the facility on [DATE]. Diagnoses included diabetes, Parkinson's disease, osteoarthritis, dementia, Alzheimer's disease, obstructive sleep apnea, major depressive disorder, attention-deficit hyperactivity disorder, and hypertension. Review of the Nurse Practitioner's progress note dated 02/26/24 revealed Resident #53 was having left breast pain. The plan was to schedule a mammogram. Review of the mammogram results dated 03/04/24 revealed Resident #53 had a 1.5 centimeter (cm) oval nodule in the right breast at 11 o'clock and a 2.0 cm oval nodule in the left breast at three o'clock. The results were incomplete, and the resident will need additional evaluation and an ultrasound was recommended. Review of the progress note from 03/04/24 to 05/29/24 revealed no documented evidence of the facility attempting to set up an ultrasound for Resident #53 or notifying her daughter of the need to set up an appointment. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #53 had severely impaired cognition and had no behaviors. Review of the physician's orders dated 06/13/24 revealed Resident #53 had an order for a ultrasound on 06/18/24 at 10:00 A.M. On 06/17/24 at 1:50 P.M. an interview with Interim Director of Nursing (DON) revealed about three weeks ago Family Member (FM)#400 asked about her mother's mammogram results and if they found anything. The Interim DON revealed she reviewed the results and got the ball rolling for the ultrasound. She stated she was not with the facility at that time, so she does not know why the ultrasound was not set up, but it was set up as soon as she found out about it. Review of the documentation from the appointment on 06/18/24 revealed Resident #53 had an abnormal ultrasound of both breasts and would need a breast biopsy on 06/25/24 at 8:00 A.M. This deficiency represents non-compliance investigated under Master Complaint Number OH00154452.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0808 (Tag F0808)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the meal ticket, interview with staff, and review of facility policy the facility failed to ensu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the meal ticket, interview with staff, and review of facility policy the facility failed to ensure Resident #34 received to correct physician's ordered diet. This affected one resident (#34) of three residents reviewed for diet orders. The facility census was 53. Findings include: Review of the medical record revealed Resident #34 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, respiratory failure, diabetes, heart failure, muscle wasting, pulmonary hypertension, dysphagia, aphonia, gastrostomy, pulmonary embolism, and hypertension. Review of the June 2024 physician's orders revealed Resident #34 had an order for a regular diet with thin liquids dated 06/07/24. Review of the list of resident's diets revealed the facility had no residents receiving thickened liquids. Review of the diet ticket dated 06/17/24 revealed Resident #34 was to have nectar thick liquids. Observation of meal service on 06/17/24 at 11:15 A.M. revealed Resident #34 received nectar thick water and cranberry juice. On 06/17/24 at 11:15 A.M. an interview with Dietary Manager #133 stated they had one resident with thickened liquids, Resident #34. On 06/17/24 at 11:16 A.M. an interview with Regional Culinary Director #200 revealed she would find out why the list of diets indicated they had no residents with thickened liquid but had one resident on thickened liquids. On 06/17/24 at 11:55 A.M. an interview with Regional Culinary Director #200 revealed Resident #34 was not to have nectar thick liquids, his diet was changed on 06/06/24 and the order was never changed. She stated they did not have a dietary manager at the time, and it was never changed in the meal ticket system. Review of the facility policy titled, Tray Identification, dated 04/07, revealed appropriate identification would be used to identify various diets. To assist in setting up and serving the correct food tray and diets to residents, the Food Service Department would use appropriate identification to identify the various diets. The Food Service Manager or supervisor would check the tray for correct diets before the food carts were transported to their designated areas. This deficiency represents non-compliance investigated under Complaint Number OH00154280.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observations, review of pest control invoices, review of pest control logs, interview with staff, and review of the facility policy the facility failed to maintain a clean and sanitary kitche...

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Based on observations, review of pest control invoices, review of pest control logs, interview with staff, and review of the facility policy the facility failed to maintain a clean and sanitary kitchen. This had the potential to affect 51 residents who received meals from the kitchen. Two residents (#31 and #33) were identified by the facility as receiving nothing by mouth. The facility census was 53. Findings include: 1. Observation of the kitchen on 06/13/24 at 9:00 A.M. with [NAME] #122 revealed the stainless-steel table by the dishwasher, which had the chemical on it, was dirty with food debris and dirt, the stainless-steel table, by the steam table revealed the bottom shelf was dirty with food debris and dirt buildup, the stainless-steel table the coffee maker was on, had dirt on the top and the shelf underneath had coffee spilled, food debris and dirt on it. There was a three-drawer plastic container which was dirty with coffee and a pink substance spilled down the front of it. The flour and sugar plastic containers were dirty with a buildup of dirt on the outside of the container. The plate and bowl storage cart had pieces of paper and cereal spilled down in the compartment where the clean bowls and lids were kept. On 06/13/24 at 9:10 A.M. an interview with [NAME] #122 verified these findings. Review of the kitchen cleaning schedule provided by the facility revealed the storage shelves were to be wiped clean every day and the utility carts after each meal. Review of the facility policy titled, Sanitization, dated 10/08, revealed the food service area would be maintained in a clean and sanitary manner. All kitchens, kitchen areas and dining room would be kept clean, and free from litter and rubbish. All utensils, counter, shelves, and equipment would be kept clean, maintained in good repair and would be free from breaks, corrosion, open seams, cracks and chipped areas that may affect their use or proper cleaning. 2. Review of the pest control invoice dated 06/03/24 revealed they came out to the facility for an extra service in the kitchen for cockroaches with no sighting. Review of the pest control invoice dated 06/13 24 revealed they came out for the routine service and retreated the kitchen for cockroaches with no live sightings. Rooms 203, 402 and 409 were also treated for cockroaches with no sightings. Observation of the kitchen on 06/13/24 at 9:00 A.M. with [NAME] #122 revealed several cockroach traps throughout the kitchen. On 06/17/24 at 10:50 A.M. an interview with Dietary Manager #133 confirmed she had seen cockroaches in the kitchen; on 05/24/24 there was a dead one in the steam table, on 06/03/24 there was a live one above the dishwasher, and on 06/10/24 a live one by the freezer. Observation in the kitchen on 06/17/14 at 11:00 A.M. revealed a cockroach ran across the floor and underneath the bread cart. Dietary Manager #133 verified it was a cockroach. She stated she would have pest control come out again. Review of the facility policy titled, Pest Control, dated 09/15/21, revealed the facility would be sprayed by pest controls. The policy was to establish a regimented time each month for spraying and to eliminate pests in the center. This deficiency represents non-compliance investigated under Complaint Number OH00154280.
May 2024 11 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to provide adequate intervention and update Resident #61's care plan re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to provide adequate intervention and update Resident #61's care plan related to the resident's known use of a bed remote control to prevent a fall with injury. This affected one resident (#61) of four reviewed for person centered care planning. The facility census was 58. Actual harm occurred on 04/20/24 at approximately 2:30 A.M. when Resident #61, who had impaired cognition and a history of using the bed remote control to place her bed in the highest position without having the cognitive ability to lower the bed, was found on the floor yelling out in pain with both of her legs bent behind her with bones protruding from the skin. Resident #61's bed was noted in the high position when she was found on the floor. The resident was transferred to the hospital and subsequently passed away. Review of the Coroner's Report dated 04/22/24 revealed the cause of death as hypovolemic shock (sudden loss of blood or fluid), bilateral femur fractures and fall from bed. Findings include: Review of Resident #61's closed medical record revealed an admission date of 05/22/22. The resident passed away on 04/22/24. Resident #61's diagnoses included muscle weakness, falls and obesity. Review of Resident #61's care plan dated 01/23/23 revealed Resident #61 had self-care deficits with interventions including two staff assist with bed mobility. The care plan also reflected Resident #61 was at risk for falls with an intervention to keep bed in lowest position. Review of Resident #61's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #61 had impaired cognition and required moderate assistance with toileting, bathing, personal hygiene, and bed mobility. Review of progress note dated 04/20/24 authored by Licensed Practical Nurse (LPN) #202 revealed Resident #61's bed was observed to have been in a high position. Review of progress note dated 04/20/24 authored by Licensed Practical Nurse (LPN) #202 revealed an aide stated she needed assistance because Resident #61 was on the floor and was in need of an ambulance. Upon LPN #202 entering Resident #61's room, Resident #61 was observed with her head toward the foot of the bed and her legs were bent back in an unnatural position. Resident #61's bed was in the high position. Review of progress note dated 04/22/24 authored by the Director of Nursing (DON) revealed on 04/20/24 at approximately 2:36 A.M. Resident #61 was observed on the floor with her head toward the foot of the bed and both legs were bent back in an unnatural position. Resident #61's bed was noted to be in the highest position. The note further indicated Resident #61 manipulated the bed remote herself. The progress note indicated prior to the fall Resident #61's bed was in the lowest position. Review of the facility's updated fall investigation revealed Resident #61's bed was in the high position. Resident #61 was last seen at approximately 2:10 A.M. and the bed was in the lowest position at that time. Review of the revised care plan dated 04/22/24 revealed Resident #61 had an actual fall with major injury with interventions including keeping bed in lowest position and do not leave the bed remote within Resident #61's reach. Review of Coroner's report dated 04/22/24 revealed cause of death as hypovolemic shock (sudden loss of blood or fluid), bilateral femur fractures and fall from bed. Interview on 05/01/24 at 12:08 P.M. with Resident #61's daughter revealed she was at the facility to collect Resident #61's belongings because the resident fell at the facility, was sent to the hospital, and subsequently passed away. Resident #61's daughter stated on 04/20/24 Resident #61 fell out of bed and broke both of her femurs. Resident #61's daughter stated Resident #61 was not able to get out of bed on her own and required staff assistance to move in bed. Interview on 05/01/24 at 2:19 P.M. with State Tested Nursing Assistant (STNA) #221 revealed Resident #61 was able to use the bed controls and used them to place her bed in a high position and once in the high position the resident could not lower the bed. Interview on 05/02/24 at 5:35 A.M. with Licensed Practical Nurse (LPN) #202 revealed she was present on the evening of 04/19/24 through 04/20/24 from approximately 6:30 P.M. to 7:00 A.M. LPN #202 stated at approximately 2:36 A.M. on 04/20/24, the STNA told her Resident #61 was on the floor. LPN #202 immediately entered Resident #61's room and observed Resident #61 on the floor with both of her legs bent behind her and her bones were sticking out and she was yelling out in pain. LPN #202 asked Resident #61 what happened, and Resident #61 had told her she needed to go to the bathroom. LPN #202 told Resident #61 she was not able to get up by herself and Resident #61 stated Oh I forgot. LPN #202 did not move Resident #61 and immediately called 911. Telephone interview on 05/02/24 at 12:59 P.M. with STNA #266 revealed she was present on 04/19/24 through 04/20/24 from approximately 10:30 P.M. to 7:00 A.M. STNA #266 stated she was charting at the nurses' station at approximately 2:30 A.M. when she heard Resident #61 yell out I'm gonna fall, and then Resident #61 yelled I'm on the floor. STNA #266 immediately went into Resident #61's room and observed Resident #61 on the floor with her legs completely behind her. STNA #266 stated STNA #269, and LPN #202 also responded. STNA #266 stated Resident #61 was not capable of turning herself in bed, but she could get her legs off the bed which may have caused the fall out of bed. STNA #266 stated Resident #61 was known on previous occasions to move her bed to the high position and not be able to put it back down. Telephone interview on 05/05/24 at 9:50 A.M. with STNA #269 revealed she was the assigned aide for Resident #61 on 04/19/24 through 04/20/24 from 10:30 P.M. to 6:30 A.M. STNA #269 stated she had provided care for Resident #61 approximately five minutes prior to her fall on 04/20/24. STNA #269 had repositioned Resident #61 and placed the bed in the lowest position. STNA #269 stated Resident #61 often moved her bed into a high position and then could not put it back down. Interview on 05/06/24 at 3:14 P.M. with Director of Nursing (DON) confirmed Resident #61's care plan was updated after her fall on 04/20/24 to include keeping the bed remote control out of Resident #61's reach. The DON also confirmed Resident #61 had a history of using the remote control to place the bed in the highest position without the ability to lower the bed. There was no evidence during the investigation, the facility implemented comprehensive and individualized interventions prior to the fall that occurred on 04/20/24 to address this safety/fall risk in order to prevent the fall from occurring. This deficiency represents non-compliance investigated under Complaint Number OH00153683 and OH00153514.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0553 (Tag F0553)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and facility policy review the facility failed to ensure residents/resident representative par...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review and facility policy review the facility failed to ensure residents/resident representative participated in care planning. This affected two (#26 and #37) of three residents reviewed for care planning process. Findings include: 1. Review of Resident #26's medical records revealed an admission date of 02/02/23. Diagnoses included difficulty walking, amputation and diabetes. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #26 had impaired cognition and required moderate assistance with toileting, bathing and personal hygiene. Review of a care conference assessment for Resident #26 revealed a care conference was held on 10/12/23. There were no other care conference assessments or any other evidence of care conferences having been completed in the medical record. Review of the care plan dated 03/19/24 revealed Resident #26 required two staff assist with toileting and to encourage the resident to participate as much as able with activities of daily living care. Resident #26 received an anticoagulant and interventions included to monitor for signs of bleeding and lab work. Interview on 05/02/24 at 7:17 A.M. with Resident #26's daughter revealed she had not been invited to any care conferences. Resident #26's daughter was concerned about her mother being on an anticoagulant and having had a bloody emesis. Telephone interview on 05/06/24 at 12:58 P.M. with Social Worker (SW) #268 revealed she no longer worked at the facility as of 04/30/24. SW #268 stated she completed care conferences at least every three months or if a resident had a significant change in condition. SW #268 stated she sent letters to the families one to two weeks prior to the care conferences and if a family did not respond she called to ask if they wanted to participate. SW #268 stated care conferences were documented in the electronic medical records once completed. SW #268 was unable to recall when the last care conference was held for Resident #26 but if a care conference was held there would be documentation in the resident's electronic medical record (PCC). Interview on 05/09/24 at 10:05 A.M. with the Administrator revealed she was not aware of resident/resident representatives having concerns regarding participation in care conferences. Review of Resident #26's medical records with the Administrator, at time of interview, confirmed there were no documented care conferences after 10/12/23. The Administrator stated a regional social worker was filling in until they were able to fill the vacant social worker position. The Administrator was not able to provide information regarding the procedures for ensuring residents and families participated in the care planning process. 2. Review of Resident #37's medical record revealed an admission date of 11/15/21. Diagnoses included Alzheimer's disease, dementia and altered mental status. Review of MDS assessment dated [DATE] revealed Resident #37 had impaired cognition and required moderate assistance with toileting, bathing and personal hygiene. Review of the progress note dated 02/29/24 authored by Social Worker (SW) #268 revealed a care conference was held, however no family were present. Telephone interview on 05/06/24 at 12:58 P.M. with SW #268 revealed she no longer worked at the facility as of 04/30/24. SW #268 stated she completed care conferences at least every three months or if a resident had a significant change in condition. SW #268 stated she sent letters to the families one to two weeks prior to the care conferences and if a family did not respond she called to ask if they wanted to participate. SW #268 stated care conferences were documented in the electronic medical records once completed. SW #268 could not recall specific information regarding Resident #37's family not attending the 02/29/24 care conference. Telephone interview on 05/07/24 at 10:38 A.M. with Resident #37's daughter revealed a care conference scheduled in February 2024 was canceled and had not been rescheduled. Resident #37's daughter stated the care conference was canceled after she had inquired about placing a camera in Resident #37's room. Interview on 05/09/24 at 10:05 A.M. with the Administrator revealed she did not know why Resident #37's family was not present for the care conference held on 02/29/24. The Administrator stated the social worker suddenly left her employment at the facility. The Administrator was unable to provide information regarding care conferences. This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153683.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of a self reported incident, and review of facility policy, the facility failed to ensure verbal abus...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of a self reported incident, and review of facility policy, the facility failed to ensure verbal abuse did not occur. This affected one (#5) of three residents reviewed for abuse. Facility census was 58. Findings include: Review of Resident #5's medical records revealed an admission date of 04/06/24. Diagnoses included morbid obesity and muscle weakness. Review of Resident #5's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had intact cognition and required moderate assistance with toileting, bathing, personal hygiene and bed mobility. Review of the progress note dated 04/28/24 revealed Resident #5 called Licensed Practical Nurse (LPN) #229 into her room to report an aide calling her an inappropriate name. Resident #5 stated she had used her call light to request ice and when the aide came into her room Resident #5 also asked for a soda. Resident #5 stated the aide rolled her eyes and sighed. Resident #5 stated she was not trying to cause any problems and stated she did not need the soda. Resident #5 stated the aide then slammed down the cup on the bedside table and said, You can have somebody else get your ice you fat (expletive). The aide then left the building. Telephone interview on 05/02/24 at 12:59 P.M. with State Tested Nursing Assistant (STNA) #266 revealed approximately one to two weeks ago she had been frustrated due to the lack of staff. Resident #5 rang her call light and requested a cup of ice and a soda from the vending machine. STNA #266 snapped and told Resident #5 go get it yourself fatty. STNA #266 stated she quit shortly after the incident. Review of the facility investigation related to Self Reported Incident (SRI) #246867 revealed a written statement dated 04/28/24 from Resident #5 indicating Resident #5 had requested ice and a soda from the vending machine. STNA #266 rolled her eyes and said I guess. Resident #5 said to STNA #266, Don't worry about it, I'm not trying to stress anyone out, I'll just take the ice. The statement further indicated STNA #266 slammed the cup of ice down and said you can get someone else to get your (expletive) ice and she turned around and walked away. As STNA #266 was exiting Resident #5's room STNA #266 called Resident #5 a fat (expletive) bitch and slammed the door. Review of written statement authored by LPN #202 revealed she observed STNA #266 say to STNA #222 are you getting a Pepsi for the fatty? Further review of SRI #246867 revealed there was not a statement from STNA #266 and the facility unsubstantiated the allegation. Interview on 05/08/24 at 1:05 P.M. with the Administrator revealed she had not interviewed STNA #266 because in the past STNA #266 had not answered her calls. The Administrator further stated the allegation of verbal abuse was unsubstantiated because LPN #202 had not indicated the comment she heard STNA #266 make to STNA #222 referenced Resident #5. Review of the facility Abuse, Neglect, Exploitation and Misappropriation of Resident Property revised 10/27/17 revealed abuse was defined as a willful infliction of mental anguish, that included verbal abuse. The definition of willful indicated the individual must have acted deliberately, not that the individual intended to inflict injury or harm. The policy also indicated Prevention and identification included the deployment of staff on each shift in sufficient numbers to meet the needs of the residents . and The supervision of staff to identify inappropriate behaviors sufficient numbers to meet the needs of the residents . This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153683.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and observation, the facility failed to report an injury of unknown origin to the State Agency...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and observation, the facility failed to report an injury of unknown origin to the State Agency as required. This affected one (Resident #37) of three residents reviewed for abuse. Findings include: Review of Resident #37's medical records revealed an admission date of 11/15/21. Diagnoses included Alzheimer's disease, dementia and altered mental status. Review of the Minimum Data Set assessment dated [DATE] revealed Resident #37 had impaired cognition, and required moderate assistance with toileting, bathing and personal hygiene. Review of the care plan dated 05/02/23 revealed Resident #37 was at risk for skin breakdown. Interventions included observing skin for redness and open areas and notify the nurse. Review of the shower sheet dated 04/25/24 revealed bruising to the upper arms. There was no description of the bruising. Telephone interview on 05/07/24 at 10:38 A.M. with Resident #37's daughter revealed she had concerns related to bruising on Resident #37's arms. Resident #37's daughter thought the bruises appeared as though someone had grabbed her by the arms. Resident #37's daughter had not been informed of the bruises and when she observed them on 04/24/24 they appeared to be yellow and healing. Observation on 05/07/24 at 11:23 A.M. of Resident #37 revealed scattered yellow bruises on Resident #37's right upper arm and darker scattered bruises on Resident #37's left upper arm. Resident #37 was not interviewable and was unable to say how the bruises occurred. Observation of Resident #37 on 05/07/24 at 11:26 A.M. with State Tested Nursing Assistant (STNA) #241 confirmed the scattered bruises; however, STNA #241 stated she was unsure how the bruises occurred. Interview on 05/07/24 at 11:34 A.M. with STNA #221 revealed she had observed the bruising on Resident #37's arms approximately two weeks ago and the bruises were dark purple. STNA #221 stated she had reported it to Licensed Practical Nurse (LPN) #229. STNA #221 said she had asked Resident #37 how the bruises occurred and she was unable to state what had happened. Telephone interview on 05/08/24 at 7:39 A.M. with LPN #229 revealed she informed the Administrator of Resident #37's bruises on 05/06/24. LPN #229 stated the Administrator stated she would have the Director of Nursing (DON) look at Resident #37 the following morning. Interview on 05/08/24 at 1:05 P.M. with Administrator revealed she had not been made aware of Resident #37's bruises until 05/06/24 by LPN #229. The Administrator stated she had informed the DON that evening and the DON would observe the bruises the next morning. The Administrator denied she had been informed of Resident #37's bruises prior to 05/06/24. Interview on 05/08/24 at 1:35 P.M. with the DON revealed she had been made aware of the bruises to Resident #37's arm on the evening of 05/06/24 and stated she had observed Resident #37 on the morning of 05/07/24. The DON stated Resident #37's bruises appeared to be faded yellow and were healing. The DON stated Resident #37 had a fall on 04/24/24 and the bruises were likely from the fall. The DON was shown pictures sent from Resident #37's daughter that were dated 04/24/24 timed 1:20 P.M. which showed faint yellow bruises to the resident's right arm. The DON was made aware the picture was taken several hours prior to Resident #37's fall. The DON confirmed there was no documentation of the bruises prior to 04/24/24 and no documented bruising after 04/24/24 until the shower sheet dated 04/25/24, which did not include any specific description. Follow-up telephone interview on 05/08/24 at 1:55 P.M. with Resident #37's daughter revealed went to the facility on the afternoon of 04/24/24 and had discussed her concerns regarding the bruises on Resident #37's arm with the Administrator. Resident #37's daughter stated she had shown the pictures from 04/24/24 to the Administrator at that time and stated the Administrator told her she would look into the situation. Review of facility policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property, revised 10/27/17 revealed identifying events such as suspicious bruising to identify direction of investigation. In the event of suspicions of abuse, reporting to the state agency immediately but no later than two hours after an allegation is made. This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153683.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of a self reported incident, and review of the facility abuse policy and procedure, the facility fail...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of a self reported incident, and review of the facility abuse policy and procedure, the facility failed to thoroughly investigate an allegation of verbal abuse and an injury of unknown origin. This affected two (#5, #37) of three residents reviewed for abuse. Facility census was 58. Findings include: 1. Review of Resident #5's medical records revealed an admission date of 04/06/24. Diagnoses included morbid obesity and muscle weakness. Review of Resident #5's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had intact cognition and required moderate assistance with toileting, bathing, personal hygiene and bed mobility. Review of the progress note dated 04/28/24 revealed Resident #5 called Licensed Practical Nurse (LPN) #229 into her room to report an aide calling her an inappropriate name. Resident #5 stated she had used her call light to request ice and when the aide came into her room Resident #5 also asked for a soda. Resident #5 stated the aide rolled her eyes and sighed. Resident #5 stated she was not trying to cause any problems and stated she did not need the soda. Resident #5 stated the aide then slammed down the cup on the bedside table and said You can have somebody else get your ice you fat (expletive). The aide then left the building. Telephone interview on 05/02/24 at 12:59 P.M. with State Tested Nursing Assistant (STNA) #266 revealed approximately one to two weeks ago she had been frustrated due to the lack of staff. Resident #5 rang her call light and requested a cup of ice and a soda from the vending machine; STNA #266 stated she snapped and told Resident #5 go get it yourself fatty. STNA #266 stated she quit shortly after the incident. Review of the facility investigation related to Self Reported Incident (SRI) #246867 revealed a written statement dated 04/28/24 from Resident #5 indicating Resident #5 had requested ice and a soda from the vending machine. STNA #266 rolled her eyes and said I guess. Resident #5 said to STNA #266, Don't worry about it, I'm not trying to stress anyone out, I'll just take the ice. The statement further indicated STNA #266 slammed the cup of ice down and said you can get someone else to get your (expletive) ice and she turned around and walked away. As STNA #266 was exiting Resident #5's room STNA #266 called Resident #5 a fat (expletive) bitch and slammed the door. Review of written statement authored by LPN #202 revealed she observed STNA #266 say to STNA #222 are you getting a Pepsi for the fatty? Further review of SRI #246867 revealed there was not a statement from STNA #266 and the facility unsubstantiated the allegation. Interview on 05/08/24 at 1:05 P.M. with the Administrator revealed she had not interviewed STNA #266 because in the past STNA #266 had not answered her calls. The Administrator further stated the allegation of verbal abuse was unsubstantiated because LPN #202 had not indicated the comment she heard STNA #266 make to STNA #222 referenced Resident #5. Review of the facility Abuse, Neglect, Exploitation and Misappropriation of Resident Property revised 10/27/17 revealed the investigation was to include statements from direct witnesses and review of the employment records of the accused. 2. Review of Resident #37's medical records revealed an admission date of 11/15/21. Diagnoses included Alzheimer's disease, dementia and altered mental status. Review of the Minimum Data Set assessment dated [DATE] revealed Resident #37 had impaired cognition, and required moderate assistance with toileting, bathing and personal hygiene. Review of the care plan dated 05/02/23 revealed Resident #37 was at risk for skin breakdown. Interventions included observing skin for redness and open areas and notify the nurse. Review of the shower sheet dated 04/25/24 revealed bruising to the upper arms. There was no description of the bruising. Telephone interview on 05/07/24 at 10:38 A.M. with Resident #37's daughter revealed she had concerns related to bruising on Resident #37's arms. Resident #37's daughter thought the bruises appeared as though someone had grabbed her by the arms. Resident #37's daughter had not been informed of the bruises and when she observed them on 04/24/24 they appeared to be yellow and healing. Observation on 05/07/24 at 11:23 A.M. of Resident #37 revealed scattered yellow bruises on Resident #37's right upper arm and darker scattered bruises on Resident #37's left upper arm. Resident #37 was not interviewable and was unable to say how the bruises occurred. Observation of Resident #37 on 05/07/24 at 11:26 A.M. with State Tested Nursing Assistant (STNA) #241 confirmed the scattered bruises; however, STNA #241 stated she was unsure how the bruises occurred. Interview on 05/07/24 at 11:34 A.M. with STNA #221 revealed she had observed the bruising on Resident #37's arm approximately two weeks prior and had reported it to Licensed Practical Nurse (LPN) #229. STNA #221 stated Resident #37 was unable to state how the bruises had occurred. Telephone interview on 05/08/24 at 7:39 A.M. with LPN #229 revealed she informed the Administrator of Resident #37's bruises on 05/06/24. LPN #229 stated the Administrator stated she would have the Director of Nursing (DON) look at Resident #37 the following morning. Interview on 05/08/24 at 1:05 P.M. with Administrator revealed she had not been made aware of Resident #37's bruises until 05/06/24 by LPN #229. The Administrator stated she had informed the DON that evening and the DON would observe the bruises the next morning. The Administrator denied she had been informed of Resident #37's bruises prior to 05/06/24. Interview on 05/08/24 at 1:35 P.M. with the DON revealed she had been made aware of the bruises to Resident #37's arm on the evening of 05/06/24 and stated she had observed Resident #37 on the morning of 05/07/24. The DON stated Resident #37's bruises appeared to be faded yellow and were healing. The DON stated Resident #37 had a fall on 04/24/24 and the bruises were likely from the fall. The DON was shown pictures sent from Resident #37's daughter that were dated 04/24/24 timed 1:20 P.M. which showed faint yellow bruises to the resident's right arm. The DON was made aware the picture was taken several hours prior to Resident #37's fall. The DON confirmed there was no documentation of the bruises prior to 04/24/24 and no documented bruising after 04/24/24 until the shower sheet dated 04/25/24, which did not include any specific description. Follow-up telephone interview on 05/08/24 at 1:55 P.M. with Resident #37's daughter revealed went to the facility on the afternoon of 04/24/24 and had discussed her concerns regarding the bruises on Resident #37's arm with the Administrator. Resident #37's daughter stated she had shown the pictures from 04/24/24 to the Administrator at that time and stated the Administrator told her she would look into the situation. This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153683.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure care plan were implemented as written. This affe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure care plan were implemented as written. This affected two (#29 and #37) of four residents reviewed for skin impairment. The facility census was 58. Findings include: 1. Review of Resident #29's medical records revealed an admission date of 01/12/24. Diagnoses included dementia, altered mental status and difficulty walking. Review of Resident #29's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #29 was rarely understood, was dependent with toileting, bathing and personal hygiene, and incontinent of bowel and bladder. Review of the care plan dated 01/18/24 revealed Resident #29 was at risk for skin breakdown. Interventions included observing skin for redness and open areas and notify the nurse. Telephone interview on 05/08/24 at 10:04 A.M. with Resident #29's daughter revealed she had visited Resident #29 on 05/05/24 and had observed blood on the resident's pillowcase. Resident #29's daughter noted Resident #29 had a bandage to his right hand and asked the nurse what happened and the nurse was unable to state how the injury occurred. Observation on 05/08/24 at 10:35 A.M. of Resident #29 with State Tested Nurse Aide (STNA) #218 and STNA #237 revealed Resident #29 had a soiled bandage to his right hand. STNA #218 and STNA #237 stated they were unaware of what occurred to the resident's hand. Observation on 05/08/24 at 11:51 A.M. of Resident #29 with Licensed Practical Nurse (LPN) #209 confirmed a soiled bandage to Resident #29's right hand. LPN #209 removed the bandage revealing an open area to the inner portion of the thumb. The area was approximately 1 centimeter (cm) in length and 1-2 cm in width and was reddened around the perimeter, with what appeared to be an open blistered area. LPN #209 was unaware of the origin of the injury. Interview on 05/09/24 at 12:34 P.M. with LPN #252 revealed he worked on 05/05/24 and Resident #29's daughter approached him at the end of his shift and had asked him about the bandage to the resident's hand. LPN #252 stated he had not been made aware of any injuries to Resident #29's hand and stated he was unable to locate anything documented in the medical records. LPN #252 stated he had passed the information along to the oncoming night shift nurse. Review of Resident #29's medical records revealed no documented skin impairment on 05/05/24. 2. Review of Resident #37's medical records revealed an admission date of 11/15/21. Diagnoses included Alzheimer's disease, dementia and altered mental status. Review of the MDS assessment dated [DATE] revealed Resident #37 had impaired cognition, and required moderate assistance with toileting, bathing and personal hygiene. Review of the care plan dated 05/02/23 revealed Resident #37 was at risk for skin breakdown. Interventions included observing skin for redness and open areas and notify the nurse. Review of shower sheet dated 04/21/24 revealed no skin impairment noted. Review of the shower sheet dated 04/25/24 revealed bruising to the upper arms. There was no description of the bruising. Telephone interview on 05/07/24 at 10:38 A.M. with Resident #37's daughter revealed she had concerns related to bruising on Resident #37's arms. Resident #37's daughter thought the bruises appeared as though someone had grabbed her by the arms. Resident #37's daughter had not been informed of the bruises and when she observed them on 04/24/24 they appeared to be yellow and healing. Review of photographs provided by Resident #37's daughter dated 04/24/24 timed 1:20 P.M. revealed scattered yellow bruises to Resident #37's right arm that appeared to be healing. The photographs did not appear to be consistent with injuries caused by someone grabbing Resident #37's arm. Observation on 05/07/24 at 11:23 A.M. of Resident #37 revealed scattered yellow bruises on Resident #37's right upper arm and darker scattered bruises on Resident #37's left upper arm. Resident #37 was not interviewable and was unable to say how the bruises occurred. Observation of Resident #37 on 05/07/24 at 11:26 A.M. with State Tested Nursing Assistant (STNA) #241 confirmed the scattered bruises; however, STNA #241 stated she was unsure how the bruises occurred. Interview on 05/07/24 at 11:34 A.M. with STNA #221 revealed she had observed the bruising on Resident #37's arm approximately two weeks prior and had reported it to Licensed Practical Nurse (LPN) #229. STNA #221 stated Resident #37 was unable to state how the bruises had occurred. Telephone interview on 05/08/24 at 7:39 A.M. with LPN #229 revealed she informed the Administrator of Resident #37's bruises on 05/06/24. LPN #229 stated the Administrator stated she would have the Director of Nursing (DON) look at Resident #37 the following morning. Interview on 05/08/24 at 1:05 P.M. with Administrator revealed she had not been made aware of Resident #37's bruises until 05/06/24 by LPN #229. The Administrator stated she had informed the DON that evening and the DON would observe the bruises the next morning. The Administrator denied she had been informed of Resident #37's bruises prior to 05/06/24. Interview on 05/08/24 at 1:35 P.M. with the DON revealed she had been made aware of the bruises to Resident #37's arm on the evening of 05/06/24 and stated she had observed Resident #37 on the morning of 05/07/24. The DON stated Resident #37's bruises appeared to be faded yellow and were healing. The DON stated Resident #37 had a fall on 04/24/24 and the bruises were likely from the fall. The DON was shown pictures sent from Resident #37's daughter that were dated 04/24/24 timed 1:20 P.M. which showed faint yellow bruises to the resident's right arm. The DON was made aware the picture was taken several hours prior to Resident #37's fall. The DON confirmed there was no documentation of the bruises prior to 04/24/24 and no documented bruising after 04/24/24 until the shower sheet date 04/25/24, which did not include any specific description. Follow-up telephone interview on 05/08/24 at 1:55 P.M. with Resident #37's daughter revealed went to the facility on the afternoon of 04/24/24 and had discussed her concerns regarding the bruises on Resident #37's arm with the Administrator. Resident #37's daughter stated she had shown the pictures from 04/24/24 to the Administrator at that time and stated the Administrator told her she would look into the situation. This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153683.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and personnel file review the facility failed to ensure medications were stored in locked compartments, labeled, and only authorized personnel had access. This affecte...

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Based on observation, interview, and personnel file review the facility failed to ensure medications were stored in locked compartments, labeled, and only authorized personnel had access. This affected one (#22) of three residents who were randomly observed for medications being left unattended. Facility census was 58. Findings include: Observation on 05/06/24 at 10:20 A.M. revealed Resident #22 was sleeping in bed with a medication cup on his bedside table that contained approximately 8-10 pills. Interview with Registered Nurse (RN) #246 on 05/06/24 at time of observation confirmed the medication at Resident #22's bedside. RN #246 stated he thought Resident #22 was going to take the medications once he woke up. RN #246 stated he should have remained in Resident #22's room while medications were consumed. Review of RN #446's personnel file revealed a written warning dated 05/06/24 indicating RN #246 had left medication at a resident's bedside.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure accurate documentation on a Medication Administration Record ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure accurate documentation on a Medication Administration Record (MAR). This affected one (#29) of four residents reviewed for documentation. The facility census was 58. Findings include: Review of Resident #29's medical records revealed an admission date of 01/12/24. Diagnoses included dementia, altered mental status and difficulty walking. Review of Resident #29's Minimum Data Set assessment dated [DATE] revealed Resident #29 was rarely understood and was dependent on staff for toileting, bathing and personal hygiene. Review of the MAR on 05/08/24 at 11:25 A.M., for April 2024 revealed Registered Nurse (RN) #246 documented medications as being administered on 04/24/24, 04/27/24 and 04/28/24. Review of MAR for May 2024 revealed RN #246 documented medications as being administered on 05/02/24. Review of the April and May 2024 MARs and interview on 05/08/24 at 1:05 P.M. with the Administrator confirmed RN #246 had signed off the medications for 04/24/24, 04/27/24, 04/28/24 and 05/02/24. Follow up interview on 05/09/24 at 10:05 A.M. with the Administrator revealed she had spoken with RN #246 regarding the documented medications. RN #246 had told the Administrator another nurse had actually administered the medication, however RN #246 stated he had observed the medications being given. The Administrator stated RN #246 should not have signed off medications that he had not administered.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review the facility failed to ensure resident grievances were addressed regarding call light response times. This had the potential to affect all residents r...

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Based on observation, interview and record review the facility failed to ensure resident grievances were addressed regarding call light response times. This had the potential to affect all residents residing in the facility. The facility census was 58. Findings include: Based on observation, interview and record review the facility failed to ensure resident grievances were addressed regarding call light response times. This had the potential to affect all residents residing in the facility. The facility census was 58. Findings include: Review of resident council minutes for February 2024 revealed resident complaints regarding long call light response times and aides at the nurse's station while call lights not being answered. Review of Resident Council Minutes for March 2024 revealed call light response was still too long and aides were still on their phones from time to time. Interview on 05/01/24 at 9:39 A.M. with Resident #39 revealed call light response time was usually 30 to 45 minutes. Resident #39 indicated he had reported this concern to the Administrator and had not received feedback regarding a resolution and call light response continued to be a problem. Observations on 05/01/24 at 1:13 P.M. revealed call lights were on outside of the rooms of Resident #5 and Resident #2. Resident #5's call light was answered at 1:31 P.M. and Resident #2's call light was answered at 1:32 P.M. Interview on 05/06/24 at 10:26 A.M. with Resident #52 revealed call light response time had been over an hour on occasions. Resident #52 indicated this concern was discussed in Resident Council but remained a problem. Interview on 05/06/24 at 3:24 P.M. with State Tested Nurse Aide #215 revealed there had been occasions when a resident required the assistance of two staff members and when that occurred call lights were not answered timely. Interview on 05/07/24 at 12:23 P.M. with the Administrator revealed she kept a concern log and addressed concerns as brought to her attention. Observation on 05/09/24 at 9:48 A.M. revealed call lights on outside of Resident #36, #43, and #46's rooms. Further observation revealed Licensed Practical Nurse (LPN) #208 and LPN #212 were seated at the nurses' station. The call lights for Residents #36 and #46 were answered at 10:02 A.M. This deficiency represents non-compliance investigated under Complaint Number OH00153514.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review the facility failed to ensure adequate staffing to meet resident needs. This affected Residents #39, #43, #5, #2, #52, and had the potential to affect...

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Based on observation, interview and record review the facility failed to ensure adequate staffing to meet resident needs. This affected Residents #39, #43, #5, #2, #52, and had the potential to affect all residents residing in the facility. The facility census was 58. Findings include: Interview on 05/01/24 at 9:39 A.M. with Resident #39 revealed it usually took about 30 to 45 minutes for staff to respond to his call light. Interview on 05/01/24 at 10:04 A.M. with Resident #43 revealed it took staff a long time to respond to her call light, especially during the evening hours. Interview on 05/01/24 at 10:19 A.M. with State Tested Nursing Assistant (STNA) #255 revealed there were occasions when there were only two to three aides for entire building and due to lack of staff some residents who required two person assistance out of bed were not gotten up. Interview on 05/01/24 at 10:50 A.M. with STNA #237 revealed from 7:00 A.M. to 8:00 A.M. she was the only STNA present for the 400, 500 and 600 halls which included 24 residents because of a call off. STNA #237 indicated this occurred frequently and it was very difficult to answer call lights, get the residents up, serve breakfast, and provide incontinence care in a timely manner. STNA #237 stated there were times when there was not enough staff to provide timely care, or showers for residents, and there had been occasions when residents were left in bed because a second staff member was not available to assist with transferring the residents out of bed. STNA #237 stated staff discussed the staffing concerns with management, however they had been told that corporate would not allow them to have any additional staff. Observations on 05/01/24 at 1:13 P.M. revealed call lights were on outside of the rooms of Resident #5 and Resident #2. Resident #5's call light was answered at 1:31 P.M. and Resident #2's call light was answered at 1:32 P.M. Interview on 05/02/24 at 6:11 A.M. with Resident #2 revealed sometimes it took over an hour for staff to respond to her call light. Interview on 05/06/24 at 10:26 A.M. with Resident #52 revealed sometimes it took over an hour for staff to respond to her call light. Interview on 05/06/24 at 3:24 P.M. with STNA #215 revealed there were occasions when a resident required the assistance of two staff members and when that occurred call lights were not answered timely. STNA #215 stated management was aware of staffing concerns, however they had been told that corporate would not allow anymore than two aides per unit. Review of resident council minutes for February and March 2024 revealed resident complaints regarding long call light response times. This deficiency represents non-compliance investigated under Complaint Number OH00152859 and OH00153514.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected most or all residents

Based on interview and personnel file review the facility failed to ensure staff concerns related to staff conduct were addressed. This had the potential to affect all residents residing in the facili...

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Based on interview and personnel file review the facility failed to ensure staff concerns related to staff conduct were addressed. This had the potential to affect all residents residing in the facility. The facility census was 58. Findings include: Interview on 05/02/24 at 5:35 A.M. with Licensed Practical Nurse (LPN) #202 revealed she informed the Administrator of concerns related to LPN #275 taking extended and frequent breaks and sleeping while on duty. LPN #202 stated on the evening of 04/20/24, LPN #275 was outside in the facility parking lot for three to four hours during her shift. LPN #202 stated she called the Administrator on 04/20/24 sometime after 2:30 A.M. to inform her Resident #61 had fallen and was being transported to the hospital. LPN #202 also informed the Administrator that LPN #275 was not present in the facility during the time Resident #61 had fallen; she was in the parking lot. LPN #202 stated the Administrator had been informed of LPN #275 not being present during her shifts prior to 04/20/24 and nothing had been done. Telephone interview on 05/02/24 at 9:41 A.M with State Tested Nurse Aide (STNA) #218 revealed she arrived at the facility on 04/20/24 at approximately 2:00 A.M. and she observed LPN #275 in a car in the parking lot with other people with loud music playing. STNA #218 stated LPN #275 had done that before and management was aware and had done nothing about it. STNA #218 further stated she had observed LPN #275 sleeping during her shift on several occasions and the Administrator was notified. Telephone interview on 05/02/24 at 12:59 P.M. with STNA #266 revealed arrived at the facility on 04/20/24 at approximately 10:30 P.M. STNA #266 stated she was told LPN #275 had been outside in a car for several hours. STNA #266 stated LPN #275 had done that several times before and LPN #275 was also observed sleeping during her shift on several occasions. STNA #266 stated the Administrator was aware and nothing had been done. Interview on 05/02/24 at 2:11 P.M. with the Administrator revealed on 04/20/24 around 2:30 A.M. she received a call from LPN #202 indicating Resident #61 had fallen and was being taken to the hospital. LPN #202 also told her LPN #275 was out of the building at the time of Resident #61's fall; however, the Administrator denied LPN #202 had told her it was for several hours. The Administrator also denied staff had informed her LPN #275 had been sleeping during her shifts or that she took extended breaks. The Administrator said LPN #275 was terminated due to insubordination and LPN #275 was disrespectful toward her. Follow up interview and review of LPN #275's personnel file with the Administrator on 05/02/24 at 3:00 P.M. revealed no disciplinary action or a termination letter. The Administrator stated she would check with the corporate office regarding LPN #275's termination notice. Telephone interview on 05/06/24 at 9:50 A.M. with STNA #269 revealed she had informed the Administrator several times regarding LPN #275 leaving the facility for long periods of time and sleeping while on duty. Review of LPN #275's personnel file on 05/08/24 at 1:05 P.M. with the Administrator revealed a termination letter dated 04/20/24 indicating insubordination and poor work performance. Interview with the Administrator, at time of review, revealed she could not state specific incidents of poor work performance. The Administrator stated just general poor work performance. This deficiency represents non-compliance investigated under Complaint Number OH00153045.
Apr 2024 6 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, interview with the staff, interview with the resident and review of the facility policy t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, interview with the staff, interview with the resident and review of the facility policy the facility failed to ensure an allegation of mistreatment was reported to the Ohio Department of Health (ODH). This affected one resident (Resident #49) of six reviewed for abuse. The facility census was 57. Findings included: Review of the medical record revealed Resident #49 was admitted to the facility on [DATE]. Diagnoses included disorder of the muscles, muscle wasting and atrophy, cirrhosis of the live due to alcohol, severe protein-calorie malnutrition, epilepsy, transient ischemic attack, vitamin D deficiency, anemia, cholelithiasis, liver disease, history of falls, and altered mental status. Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #49 had intact cognition. She received partial to moderate assistance for rolling side to side in bed. She was also frequently incontinent of bowel and bladder function. Review of the progress notes from 03/22/34 to 03/31/24 revealed no documentation of any incident happening with Resident #49 and a nursing assistant. On 03/28/24 at 9:15 A. M., an interview with Resident #49 revealed last weekend State Tested Nursing Assistant (STNA) #120 was working. She stated she turned her call light on and it took about an hour and 45 minutes for her to answer it. She stated she had taken some lactulose syrup (laxative) for her bowels and she really had to go. She stated STNA #120 came into her room and asked her what she wanted. She stated she had messed herself. She stated STNA #120 told her she just cleaned her once up. She stated she told her she knows but she went again. She stated she could roll herself over but STNA #120 pushed her over really hard into the bedrail and she hit her face in the bedrail (there were no visible injuries). She stated when she was done cleaning her up, she told her she was cold and STNA #120 threw the urine-soaked cold sheet up on her and it hit her in the face. She stated she had urine on her face. She stated then STNA #120 left the room. She stated she told the day shift aide and they went and got the Director of Nursing (DON) and she told her everything that had happened and she stated she would take care of it. She told the DON she did not want the STNA back in her room ever again. On 03/28/24 at 12:13 P.M. an interview with the Administrator revealed on Friday 03/22/24 the cousin of Resident #49 came to her and stated STNA #120 threw a wet sheet at Resident #49 and hit her in the face. She stated she also told her she turned her a little too hard. She stated the DON went down to speak to her. She stated she never opened a Self-Reported Incident or started an investigation because she did not think it was necessary. She stated STNA #120 had been suspended pending the investigation. On 03/28/24 at 12:40 P.M. an interview with the DON revealed she spoke to Resident #49 on Friday 03/22/4 and she just told her she thought Resident #49 thought STNA #120 was a little rough with her when she turned her and she did not clean her up thoroughly. She stated she told her she threw the covers up on her. She stated the resident told her she did not need anyone to turn her but she did not believe that to be true She stated the resident never told her she was hit in the face with a wet sheet or blanket. She stated she did not start an investigation. Observation and interview on 03/28/24 at 2:00 P.M. revealed Patrolman # 700 was at the facility to get a statement from Resident #49 concerning the incident with STNA #120. On 04/02/24 at 9:53 A.M. an interview with STNA #120 revealed she was doing rounds at 4:30 P.M. and was at the linen cart in the hallway when Resident #49 seen her and yelled out into the hallway she needed changed. She stated she told her she had just changed her and she was going to change the rest of the residents and she would change her when she got to her room. She stated she went in a little while later and changed her and there was no issues. She stated she came back to work and heard that Resident #49 was telling everyone she pushed her face into the bedrail and smacked her in the face with a dirty wash rag and that was a lie. She stated that was all Resident#49 does was lie about stuff to get people in trouble. She stated the DON spoke to her about the incident on Thursday 03/21/24 and did not have her write up a statement. She just told her she was not to go in her room anymore. Review of the facility policy titled, Abuse, Neglect, Exploitation and Misappropriation of Resident Property, dated 11/01/19 revealed the facility would not tolerate abuse, neglect, exploitation, or misappropriation of resident property. It was the facility policy to investigate all alleged violations involving abuse, neglect, exploitation, mistreatment of a resident or misappropriation of resident property, including injuries of unknown source. The facility staff should immediately report all such allegation to the Administrator or designee and to the Ohio Department of Health would be notified within 24 hours from the time the allegation was made known to a staff member. This deficiency represents noncompliance as an incidental finding during the investigation of Master Complaint Number OH00152437 and Complaint Numbers OH00152345, OH00151684 and OH00151665.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, interview with the staff, interview with the resident and review of the facility policy t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, interview with the staff, interview with the resident and review of the facility policy the facility failed to thoroughly investigate an allegation of mistreatment. This affected one resident (Resident #49) of six reviewed for abuse. The facility census was 57. Findings included: Review of the medical record revealed Resident #49 was admitted to the facility on [DATE]. Diagnoses included disorder of the muscles, muscle wasting and atrophy, cirrhosis of the live due to alcohol, severe protein-calorie malnutrition, epilepsy, transient ischemic attack, vitamin D deficiency, anemia, cholelithiasis, liver disease, history of falls, and altered mental status. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #49 had intact cognition. She received partial to moderate assistance for rolling side to side in bed. She was also frequently incontinent of bowel and bladder function. Review of the progress notes from 03/22/34 to 03/31/24 revealed no documentation of any incident happening with Resident #49 and a nursing assistant. On 03/28/24 at 9:15A.M., an interview with Resident #49 revealed last weekend State Tested Nursing Assistant (STNA) #120 was working. She stated she turned her call light on and it took about an hour and 45 minutes for her to answer it. She stated she had taken some lactulose syrup (laxative) for her bowels and she really had to go. She stated STNA #120 came into her room and asked her what she wanted. She stated she had messed herself. She stated STNA #120 told her she just cleaned her once up. She stated she told her she knows but she went again. She stated she could roll herself over but STNA #120 pushed her over really hard into the bedrail and she hit her face in the bedrail (there were no visible injuries). She stated when she was done cleaning her up, she told her she was cold and STNA #120 threw the urine-soaked cold sheet up on her and it hit her in the face. She stated she had urine on her face. She stated then STNA #120 left the room. She stated she told the day shift aide and they went and got the Director of Nursing (DON) and she told her everything that had happened and she stated she would take care of it. She told the DON she did not want the STNA back in her room ever again. On 03/28/24 at 12:13 P.M. an interview with the Administrator revealed on Friday 03/22/24 the cousin of Resident #49 came to her and stated STNA #120 threw a wet sheet at Resident #49 and hit her in the face. She stated she also told her she turned her a little too hard. She stated the DON went down to speak to her. She stated she never opened a Self-Reported Incident or started an investigation because she did not think it was necessary. She stated STNA #120 has been suspended pending the investigation. On 03/28/24 at 12;40 P.M. an interview with DON verified she spoke to Resident #49 on Friday 03/22/24 about the allegation against STNA #120 from Resident #49's cousin that was told to the Administrator. The DON verified she did not open an investigation because the DON did not think it was necessary. Observation and interview on 03/28/24 at 2:00 P.M. revealed Patrolman # 700 was at the facility to get a statement from Resident #49 concerning the incident with STNA #120. On 04/02/24 at 9:53 A.M. an interview with STNA #120 verified she spoke to the DON on 03/21/24 about the incident and the DON did not have her write up a statement, and instead told her not to go into Resident #49's room anymore. Review of the facility policy titled, Abuse, Neglect, Exploitation and Misappropriation of Resident Property, dated 11/01/19 revealed the facility would not tolerate abuse, neglect, exploitation, or misappropriation of resident property. It was the facility policy to investigate all alleged violations involving abuse, neglect, exploitation, mistreatment of a resident or misappropriation of resident property, including injuries of unknown source. The facility staff should immediately report all such allegation to the Administrator or designee and to the Ohi Department of Health would be notified within 24 hours from the time the allegation was made known to a staff member. This deficiency represents noncompliance as an incidental finding during the investigation of Master Complaint Number OH00152437 and Complaint Numbers OH00152345, OH00151684 and OH00151665.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Transfer Requirements (Tag F0622)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the hospital records and interview with staff the facility failed to ensure Res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the hospital records and interview with staff the facility failed to ensure Resident #60 was not unnecessarily transferred to a hospital. This affected one resident (Resident #60) of three reviewed for hospitalization. The facility census was 57. Finding included: Review of the medical record revealed Resident #60 was admitted to the facility on [DATE]. Diagnoses of encephalopathy, diabetes, acute kidney disease, protein-calorie malnutrition, Respiratory failure, chronic obstructive pulmonary disease, disruption of external operation wound, anemia, schizophrenia, ileostomy, hyperlipidemia, and hypertension. Resident #60 was sent to the hospital emergency room (ER) on 03/22/24 but not admitted to the hospital. He was later discharged to another facility on 03/25/24. Review of the Medicare Five-Day assessment dated [DATE] revealed Resident #60 had intact cognition. He had an ostomy and was frequently incontinent of bladder and bowel. He had a surgical wound. Review of the March 2024 progress notes revealed documentation the physician was notified prior to Resident #60 being sent out to the hospital on [DATE] for elevated white blood cells (WBC). Further review of the medical record revealed no findings of any test/laboratory results to confirm he had an elevated WBC count. In addition, there was no documentation of him having a change in status to warrant being sent to a hospital nor was there any documentation of Resident #60 or resident representative requesting he be sent out to the hospital. Review of the eINTERACT form dated 03/22/24 revealed Resident #60 was sent out to the hospital for elevated WBC and possible sepsis. Review of the emergency room (ER) report dated 03/22/24 revealed Resident #60 was admitted to the hospital earlier this year for a gunshot wound to the abdomen. He now had a colostomy and an open abdominal wound with a wound vac. He was admitted to the skilled nursing facility five days ago. He stated they had been having issues today with his wound vac not sealing properly and his blood work was abnormal. The facility communicated Resident #60's WBC count was high. The ER nurse was asked to call the facility and they were unable to find the blood work or documentation of why he was sent to the ER. He denied an abdominal pain, fever, or vomiting. He was complaining of leakage at the lower aspect of the wound vac. The wound vac did appear to be accumulating a little bit of serosanguineous fluid to the inferior aspect of the dressing. His laboratory results from the ER showed mild leukocytosis (elevated WBC count which could indicate infection or inflammation in the body) of 11 up from last weeks of 10.6 The final impression was wound vac leaking and mild leukocytosis. The resident had no clinical signs of infection, the mild leukocytosis was trivial and he had no other signs of infection at this time. The wound vac was leaking due to a poor seal but the fluid appeared serosanguineous and not purulent. Review of the progress note dated 03/23/24 at 6:23 A.M. revealed Resident #60 was admitted back to the facility at 12:45 A.M. His wound vac and colostomy bag were intact. Resident reported his wound vac was changed at the hospital. He had no new orders from the ER visit. On 03/28/24 at 4:10 P.M. an interview with the Director of Nursing revealed on 03/22/24 after she went home Licensed Practical Nurse (LPN) #171 called her and stated there was something wrong with Resident #60's wound and wound vac was not working properly. She stated she told LPN #108 to assess his wound thoroughly because he could possibly have an elevated WBC count. The DON stated there were no test/laboratory results to indicate an elevated WBC count so the only reason she could think of for LPN #171 indicating on the hospital transfer form he had an elevated WBC count was because the DON said he could possibly have elevated WBC count. She stated he was only out to the hospital for a couple hours before he was sent back to the facility with no new orders. She verified at this time there was not proper testing, documentation, or accurate physician notification to send Resident #60 to the hospital and Resident #60's needs could have been met in the facility. This deficiency represents non-compliance investigated under Complaint number OH00152345.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0691 (Tag F0691)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the ostomy company invoice and interview with staff the facility failed to ensu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the ostomy company invoice and interview with staff the facility failed to ensure ostomy and drainage tube care was provided to Resident #60. This affected one resident (Resident #60)of three reviewed for ostomy care. The facility census was 57. Findings included: Review of the medical record revealed Resident #60 was admitted to the facility on [DATE]. Diagnoses of encephalopathy, diabetes, acute kidney disease, protein-calorie malnutrition, respiratory failure, chronic obstructive pulmonary disease, disruption of external operation wound, anemia, schizophrenia, ileostomy, hyperlipidemia, and hypertension. He was discharged to another facility on 03/25/24. Review of the physician's orders from 03/19/24 to 03/24/24 revealed no orders for ostomy or drainage tube care. Review of the Medicare Five-Day Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #60 had intact cognition. He had an ostomy and was frequently incontinent of bladder and bowel. Review of the ostomy supply company invoice dated 03/25/24 revealed ostomy pouches were ordered on 03/25/24 and would be delivered on 03/26/24. There was not a resident name attached to the invoice. Review of the March 2024 Treatment Administration Record and Medication Administration Record revealed no documentation ileostomy care was done for Resident #60 from 03/19/24 to 03/25/24. On 03/27/24 at 3:26 P.M. an interview with the Director of Nursing revealed there was no documentation ostomy care or drainage tube care was done for Resident #60 the whole time he was at the facility. She stated he had a drainage tube right beside his ostomy site and it drained into what looked like an ostomy bag. This deficiency represents non-compliance investigated under Complaint number OH00152437 and OH00152345.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the emergency medication kit list, review of the hospice notes and interview wi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, review of the emergency medication kit list, review of the hospice notes and interview with staff the facility failed to ensure an effective pain management program was implemented for Resident #58. This affected one resident (Resident #58) of three reviewed for pain management. The facility census was 57. Findings included: Review of the medical record revealed Resident #58 was admitted to the facility on [DATE]. Diagnoses included cerebrovascular disease ischemic cardiomyopathy, atherosclerotic heart disease, paroxysmal atrial fibrillation, congestive heart failure, biventricular heart disease, anemia, cerebral infarction, cognitive communication deficit, and dementia. He expired on [DATE]. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #58 had moderately impaired cognition and received no pain medications. Review of the physician's orders dated [DATE] revealed Resident #58 had orders for hospice services and hydromorphone (a narcotic pain medication) 2.0 milligrams (mg) every two hours for pain and air hunger. Review of the progress note dated [DATE] at 6:54 P.M. revealed hospice was in to see Resident #58 and he opened with hospice services. The niece was aware of the new orders. Review of the pharmacy order clarification form dated [DATE] at 1:06 P.M. revealed the hydromorphone for Resident #58 was on backorder and they did not have an estimated time of delivery. Review of the progress note dated [DATE] at 3:58 P.M. revealed hospice was notified the pharmacy was out of hydromorphone with no estimated delivery date. They had no new orders at this time. Review of the pain level on [DATE] at 11:41 P.M. revealed Resident #58 was having a three out of ten pain level. Review of the pain level on [DATE] at 9:07 A.M. and 6:50 P.M. revealed Resident #58 was having a zero out of ten pain level. Review of the pain level on [DATE] at 11:21 P.M. revealed Resident #58 was having a seven out of ten pain level. Review of the physician's orders revealed Resident #58 received an order for Hydrocodone-Acetaminophen (pain medication) 5-325 mg every six hours for pain and every six hours as needed for pain dated [DATE]. Review of the pain level on [DATE] at 9:29 A.M. and 11:57 A.M. revealed Resident #58 was having a zero out of ten pain level. Review of the nursing progress note dated [DATE] at 7:30 P.M. revealed the hospice nurse and aide were present at bedside along with the family and were working on getting pain medication. The facility nurse spoke with the hospice physician and family who stated morphine may be administered for pain even though the resident had an allergy listed to this medication due to they did not know the severity of the reaction. Hospice was requesting this nurse pull morphine immediately and give the medication. The facility nurse explained that they could not just pull morphine that it had to go through pharmacy, they would require a physician script for the medication and an authorization number from the pharmacy before they could pull the medication. Now awaiting physician and pharmacy. Review of the hospice note dated [DATE] at 8:10 P.M. revealed the hospice nurse reached out to the pharmacy about the hydromorphone delivery and the hospice receptionist let the hospice nurse know that she did not get a response from the pharmacy receptionist about the order being received or dispatched. The hospice receptionist informed the hospice nurse she would call her when she received more information. The hospice nurse called the hospice physician and asked about the possibility of starting morphine due to the family's request. The physician was wanting more information on his morphine allergy. After talking with the family, it was determined the reaction was unknown. Still waiting on a response from the physician. The family was upset at bedside. The hospice nurse informed the family they were doing everything they could to pacify the situation. The physician called and gave the order for morphine sulfate 0.5 ml/10 mg every two hours as needed for pain. The family were aware of his potential morphine allergy and they indicated they just want him to be comfortable. Review of the physician's orders revealed Resident #58 received an order for 0.5 milliliters (ml) Morphine Sulfate (pain medication) oral solution 20 mg /ml every two hours as needed for pain and air hunger dated [DATE]. Review of the progress note dated [DATE] at 9:00 A.M. revealed the pharmacy received the written prescription from the physician to pull the morphine from stock and give it every two hours. Review of the pain level on [DATE] at 9:33 A.M. revealed Resident #58 was having a zero out of ten pain level. Review of the hospice notes dated [DATE] at 1:31 A.M. revealed the emergency visit was due to family concerns. The family was at bedside distressed with the resident's state earlier in the evening. The resident was slightly restless. He was medicated at 11:00 P.M. with morphine. The niece was clear she wanted him medicated around the clock to the full potential of the orders and she wanted it addressed immediately. The niece expressed her disappointment with the breakdown in communication and asked why his medication was not ordered from a local pharmacy when she could have just picked it up. The hydromorphone finally arrived on [DATE] at 12:15 A.M. which was several hours after anticipated time. She asked why his mediation was not immediately available at the beginning of his hospice care on [DATE]. The hospice nurse offered possible causes for some of the concerns but did not have the answers to some. Review of the hospice notes revealed Resident #58 expired on [DATE] at 6:31 A.M. Review of the February 2024 Medication Administration Records revealed Resident #58 was never administered hydromorphone 2.0 mg ordered on [DATE]. He was administered Hydrocodone-Acetaminophen 5-325 mg every six hours routinely. He was administered morphine sulfate on [DATE] at 1:01 A.M. for an eight of ten-pain level and at 3:00 A.M. for a 10 out of 10 pain level. An observation of the emergency medication kit with the Director of Nursing (DON) on [DATE] at 9:05 A.M. revealed there were six tablets of hydromorphone 2.0 mg available. On [DATE] at 10:15 A.M. an interview with the DON confirmed the facility did have hydromorphone 2.0 mg tables in their emergency stock kit, however, she was not sure if it was in the kit at the time Resident #58 received the order. She could not provide proof the hydromorphone was pulled for another resident. On [DATE] at 11:00 A.M. an interview with Pharmacy Technician #500 revealed hydromorphone was on back order and had been for a while, she thought since [DATE]. She stated she did not know if it was pulled or not at the time Resident #58 received an order. However, if it had been pulled for someone else it wound not had been replaced due to it being on backorder. So, if it was not in the kit it was used for someone but it could have been months ago because it had been on backorder since at least 11/2023. She stated if it was in the kit now, they would not have been able to refill it due to the shortage. She stated the DON had called the pharmacy last week and was asking the same questions about whether or not it had been in the kit at the time Resident #58 received the order and they told her the same thing. This deficiency represents non-compliance investigated under Complaint number OH00151684.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility did not ensure the application of a negative pressur...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with staff the facility did not ensure the application of a negative pressure wound therapy machine was accurately documented in the medical record for Resident #60. This affected one resident (#60) of three residents reviewed for wound care documentation. The facility census was 57. Findings included: Review of the medical record revealed Resident #60 was admitted to the facility on [DATE]. Diagnoses of encephalopathy, diabetes, acute kidney disease, protein-calorie malnutrition, respiratory failure, chronic obstructive pulmonary disease, disruption of external operation wound, anemia, schizophrenia, ileostomy, hyperlipidemia, and hypertension. He was discharged to another facility on 03/25/24. Review of the hospital discharge orders dated 03/19/24 revealed Resident #60 had an abdominal wound managed with negative pressure wound therapy (wound vac) to be change on Monday, Wednesday, and Friday with specialized foam. Review of the admission assessment dated [DATE] revealed Resident #60 had an abdomen wound which measured 15 centimeters (cm) in length by 6.0 cm in width by 0.75 cm in depth and an abdomen wound which measured 1 cm in length by 1.0 cm in width by 0.1 cm in depth. He had a left abdominal drain and a right upper quadrant ostomy. Review of the physician's orders dated 03/19/24 revealed Resident #60 had an order to apply a wound vac to his abdominal wound every Monday, Wednesday, and Friday. If the wound vac was removed or nonfunctional apply a wet to dry dressing. Review of the Wound Nurse Practitioner (NP) Care Note dated 03/20/24 revealed Resident #60 was being seen for a surgical wound to the abdomen, The wound was being treated with local dressing changes to the site and there had been no fever or sign of infection per nursing report. The abdominal midline incision was with significant dehiscence (separation of the wound edges/improper healing). A wound vac was ordered upon discharge however it had not arrived yet. Saline wet to dry to be utilized until the wound vac arrives. Wound measured 14 centimeters in length by 3.9 cm in width by 1.1 cm in depth with a large amount of serosanguinous drainage and no odor. Review of the Medicare Five-Day Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #60 had intact cognition and a surgical wound. Review of the Treatment Administration Record (TAR) dated March 2024 for Resident #60 revealed no documentation of the wound vac being applied until 03/22/24. On 03/27/24 between 1:38 P.M. and 1:50 P.M. an interview with Licensed Practical Nurse (LPN) #108 revealed she had only been doing the wounds for about two weeks. She stated it usually only took a day or two to get a wound vac in for a resident. LPN #108 stated the wound vac for Resident #60 was not put on until the next day after admission because the Wound NP was going to be in that day on 03/20/24 to assess the wound. LPN #108 verified she put the wound vac on Resident #60 on 03/20/24, but she did not document it on the TAR. LPN #108 also verified the application of the wound vac was not documented on the TAR until 03/22/24. On 03/27/24 at 2:40 P.M. an interview with the Director of Nursing (DON) revealed she does not know why the Wound NP documented the wound vac was not available because they had it in the building and it was put on either late Wednesday (03/20/24) or early Thursday (03/21/24) morning but they did not wait until Friday 03/22/24 to put it on. The DON verified there was no documentation it was put on Resident #60 until 03/22/24. This deficiency represents non-compliance as an incidental finding investigated under Complaint number OH00152437 and OH00152345.
Dec 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of written complaints, review of facility investigation, review of staffing schedule and employee timecard punch...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of written complaints, review of facility investigation, review of staffing schedule and employee timecard punches, and interview, the facility failed to ensure a resident representative complaint was thoroughly investigated related to a staff member being impaired. This affected one resident (#12) of three residents reviewed. The facility census was 57. Findings include: Review of a 11/04/23 complaint investigation revealed Resident #12 approached Licensed Practical Nurse (LPN) #88 at the nurses station and started to report to staff nurses LPN #88 and #95 that the Director of Nursing (DON) had called him on the phone the night before for about two hours. He asked, is she on something? you guys might need to drug test her. When he continued talking, he made statements like: she said how her and my dad had a special relationship he said there have been nights that he didn't sleep the entire night like what am I supposed to think? She was saying some really weird and suggestive things about my dad. He also said he was upset that the call had lasted as long as it did and because of how late the call was. Review of a statement written by LPN #95 on 11/04/23 included Resident #12's son came to the nurse with concerns of care and the DON. The son stated the DON called him late last night slurring her words. He also stated, is that lady on something or does she drink? Resident #12's son stated, I'm concerned with some inappropriate comments made by the DON that almost sounded sexual. Resident #12's son stated, the DON told me she was the highest boss in the building and that I could not talk to anyone else. LPN #95 called the administrator, received no answer and the nurse notified Unit Manager LPN #101. Review of a 11/04/23 note written by the Administrator while speaking with Unit Manager LPN #101 revealed that the evening receptionist lets Resident #12 out to smoke independently. Resident #12 was preparing to do so last evening when Registered Nurse (RN) #94 stopped him. He got mad and threatened to hit her at which point she commented to him that if he hit her she would call the police. RN #94 called the DON who came in to intervene but was visibly impaired. Staff encouraged her to go home. She spoke to the family who noted her impairment and said she was on something. The DON left the building after being in Resident 12's room. RN#94 said the DON smelled of alcohol. Resident #12's family reported this to LPN #95. Review of a note written by the Administrator dated 11/04/23 at 4:00 P.M. during the call with the DON revealed the DON said she was not impaired. The DON said her blood sugar was low. She did not eat all day from noon to approximately 10:00 P.M. when she went to the facility. The DON stated Resident #12's son spoke to her for 90 minutes. The DON said she was exhausted when she went to the facility. She saw the resident and he was fine. She told him he had to follow smoking rules. Review of a handwritten note dated 11/04/23 by Resident #12's son indicated there were issues with the facility in regards to the care of his father including: 1. unsanitary bathroom conditions, 2. everybody not being on the same page related to schedule smoke times, 3. not being medically informed about medication orders, for example he had a nicotine patch on but was still smoking for two to three days, 4. concerned the DON texted him at 10:38 P.M. he responded with a call because he didn't know the number of who was texting him, was kept on the phone for one hour and 37 minutes and told she takes extra special care and has some special bond with his father, which seemed odd, 5. questions about his care can rarely be answered, 6. certain staff not fully assisting him, 7. the DON made it seem like her father was sexually assaulting nurses (he guesses there was one incident where a nurse said he touched her butt) he was never informed of any incidents, he had had a meeting with the DON, social services and another nurse on 10/30/23 and was never informed of an incidents, 8. his father has been denied showers when asked to have one, 9. and his phone had been washed two weeks ago he had not gotten a new one, there was no way to call him directly and there's no privacy on the phone with the nurses station and he calls him from there. Review of a statement by Registered Nurse (RN) #94 dated 11/06/23 revealed on 11/03/23 at approximately 9:45 P.M. the DON came into the building after an issue with Resident #12. RN #94 called the DON who was not speaking clearly. RN #94 told her everything was handled, and the resident's son left. The DON said she was coming in any way to talk to the resident. The DON came into the building and was seen stumbling in and slurring her words by this nurse and other staff. The DON talked to the resident and went down to the back hall left saying she was going to call the resident's son to get things figured out. Review of a statement from the DON dated 11/05/23 revealed on 11/03/23 she woke up at 5:00 A.M. had some coffee, went to work, had lunch at noon, and left around four. She had errands to run, was on the road for about two hours, stayed and dealt with some personal issues for roughly 90 minutes or so. On arrival home, she spoke with their daughter and grandchild started to heat up some food, and sat down to eat when she received a call Resident #12 was causing issues wanting to smoke and being aggressive with staff. Per the statement, the DON ran up to work, sat down talked with resident for a few minutes. Resident #12 said he was just upset and the DON asked him to be nice the rest of the weekend and she would see him on Monday. He agreed. Upon arriving home, the DON texted Resident #12's son and asked what the issues of concern were. Resident #12's son called and kept repeating the same issues. The DON reported she was exhausted at this time, and still didn't have anything to eat. She will never call family members from home, was just trying to do her best to manage the issue. Review of the notes taken on 11/07/23 by the Administrator revealed during a conversation with Resident #12's son she did not include any documentation addressing the allegations made to the staff by the resident's son including is she on something? you guys might need to drug test her, slurring her words and is that lady on something or does she drink? There was no indication the Administrator asked the son what he heard in the conversation that led him to believe the DON was impaired. Review of the time punches dated 11/03/23 revealed the DON punched in at 9:53 P.M., and punched out at 11:00 P.M. Review of the complaint log revealed the 11/04/23 complaint was not listed on the log. Interview on 12/09/23 at 1:41 P.M. with Human Resources/Social Service Staff #89 revealed the DON forgot to punch out on 11/03/23 and she punched her out at 11:00 P.M., the time the DON said she left the facility. Human Resources/Social Service Staff #89 had never known the DON to have blood sugar issues. Human Resources/Social Service Staff #89 reported she tracks the complaint log. She stated she was never given the written staff statements of Resident #12's son's concerns. She was not given the handwritten complaints written by the resident's son. She said she did not know anything about them. She did not know why she was not provided the complaints to add to the log and ensure resolution. Review of the payroll punches for 11/03/23 revealed there were seven staff working in the one-story facility at 9:53 P.M. when the DON clocked in for work. Review of the statements revealed only one statement was obtained from staff on duty 11/03/23, RN #94's. RN #94's statement indicated other staff saw the DON impaired on the evening of 11/03/23 however, no other statements were obtained from the night shift. Review of the statement from the DON revealed it did not address the staff and the family member's concerns about her being impaired, smelling of alcohol, slurred speech, unsteady gait and sexual connotations The DON's statement did not include staff encouraging her to go home because she was impaired and smelled of alcohol. Interview on 12/09/23 at 1:24 P.M. with the Administrator revealed she only interviewed the DON and took statements from those who wanted to provide statements. She did not think she needed to talk to anyone else. She received a statement from RN #89 who was on duty on 11/03/23. She called the DON and got a statement. She took the DON's word her blood sugar was low and did not think to interview the other night shift staff or any residents. She felt it was the DON's word against the staff and resident's son. She had never known the DON to have blood sugar issues. The surveyor made contact to interview some of the additional six staff members on duty the night of 11/03/23. Interview on 12/09/23 at 2:14 P.M. with State Tested Nurse Aide (STNA) #113 said the DON reeked of alcohol. STNA #113 stated she did not know how she (the DON) drove there and drove home. The DON's speech was slurred, and she had glassy eyes. A new resident came that day (this resident has since been discharged ). The DON spoke to to this resident and told him they were going to take good care of him. She told the resident this is the best facility and best care. Per STNA #113, we all were standing there and asked her what was going on. We said, Oh my God, you [NAME] of alcohol, and she said she was out with her friends when she got the call and was close, so she came. STNA #113 said she was not asked to give a statement. The DON was still there when she punched out at 10:38 P.M. She had never known the DON to have blood sugar issues. Interview on 12/09/23 at 3:24 P.M. with Licensed Practical Nurse (LPN) #70 revealed she saw the DON briefly on 11/03/23. She did not talk to her personally but heard her calling down the hallway to RN #94 asking what was going on with Resident #12. The police came before the DON came in to deal with the resident's threats. The DON sounded extremely intoxicated, was slurring her words, and wasn't standing right. The DON was leaning like she couldn't stand straight. RN #89 had told her not to come because she was slurring her words. The DON went into Resident #12's room and was tapping him to awaken him. She had never known the DON to have blood sugar issues. Interview on 12/09/23 at 5:34 P.M. with the Administrator revealed it was her first month at the facility when she received the complaint from Resident #12's son. She verified she did not interview the staff on duty the night of 11/03/23 to learn what they saw that evening. She verified she did not interview any residents who may have seen or heard the DON that evening. She verified the DON's written statement did not address the allegations of her being impaired, reeking of alcohol, not walking straight, slurred speech, and comments Resident #12's son thought were inappropriate. This deficiency represents non-compliance investigated under Complaint Number OH00148825.
Nov 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with the staff the facility failed to notify the physician or Nurse Practiti...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record and interview with the staff the facility failed to notify the physician or Nurse Practitioner Resident #46 was out of her insulin. This affected one resident (Resident #46) of three reviewed for insulin use. The facility census was 58. Findings included. Review of the medical record revealed Resident #46 was admitted to the facility on [DATE]. Diagnoses included morbid obesity, diabetes, asthma, hypertension, iron deficiency anemia, major depression, anxiety disorder, insomnia, chronic right heart failure, congestive heart failure, hyperglycemia, migraines, and physical debility. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #46 had intact cognition and received insulin seven days a week. Review of the physician's orders revealed Resident #46 had an order for 80 units of Humulin 70/30 insulin twice daily dated 10/02/23. Review of the October 2023 Medication Administration Record revealed Resident #46 did not receive her 9:00 A.M. and 9:00 P.M. dose of Humulin 70/30 insulin on 10/18/23. Review of the medication administration note dated 10/18/23 at 11:59 A.M. revealed the 80 units of Humulin 70/30 for Resident #46 were not available and they were awaiting delivery from pharmacy. Review of the medication administration note dated 10/18/23 at 9:11 P.M. revealed the 80 units of Humulin 70/30 for Resident #46 were not available and they were awaiting delivery with the night drop. On 11/07/23 at 12:00 P.M. an interview with Licensed Practical Nurse (LPN) #308 verified Resident #46 had not received her insulin on 10/18/23 and she stated they should have pulled it from the stock medications. LPN #308 verified the physician and NP were not notified Resident #46 did not receive the Humulin 70/30 insulin on 10/18/23, as there was no documentation they were notified on 10/18/23. This deficiency represents non-compliance investigated under Complaint Number OH00147608.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of the pharmacy delivery sheets, and interviews with staff and resident, the facility did...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of the pharmacy delivery sheets, and interviews with staff and resident, the facility did not ensure routine insulin was available to administer to Resident #46 according to the physician orders. This affected one resident (Resident #46) of three residents reviewed for insulin administration. The facility census was 58. Findings include: Review of the medical record revealed Resident #46 was admitted to the facility on [DATE]. Diagnoses included morbid obesity, diabetes, asthma, hypertension, iron deficiency anemia, major depression, anxiety disorder, insomnia, chronic right heart failure, congestive heart failure, hyperglycemia, migraines, and physical debility. Resident #46 was her own responsible party. Resident #46 received a diet of reduced concentrated sweets (RCS) , regular texture for diabetes management. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #46 had intact cognition and received insulin seven days a week. Review of the physician's orders revealed Resident #46 had an order dated 05/27/23 for insulin Lispro 100 units per milliliter (u/ml) inject per sliding scale. For blood sugar of 201milligrams per deciliter (mg/dL) to 250 mg/dL give four units, 251 mg/dL to 300 mg/dL give six units, 301 to 350 mg/dL give eight units, 351 to 400 mg/dL give 10 units and if greater than 401 mg/dL give 10 units and notify the physician. Review of a physician order for Resident #46 dated 10/02/23 revealed an order for Humulin 70/30 (insulin) subcutaneous (SQ) suspension inject 80 units SQ two times a day for diabetes mellitus. Review of the October 2023 Medication Administration Record (MAR) revealed Resident #46 had received the insulin Lispro per sliding scale as ordered. Further review of the MAR revealed Resident #46 was to receive the 80 units of Humulin 70/30 twice a day at 9:00 A.M. and 9:00 P.M. On 10/18/23 Resident #46 did not receive the 9:00 A.M. and 9:00 P.M. dose of 80 units of Humulin 70/30 insulin. Subsequent doses beginning on 10/19/23 at 9:00 A.M. were given as ordered for the rest of October 2023. Review of the blood sugar readings documented on the October 2023 MAR for Resident #46 revealed her blood sugars on 10/18/23 were 224 mg/dL at 6:00 A.M., 337 mg/dL at 11:00 A.M. and 307 mg/dL at 4:00 P.M., and on 10/19/23 the blood sugar was 434 mg/dL at 6:00 A.M. Review of additional blood sugars documented on the MAR from 10/10/23 to 10/17/23 when Resident #46 did receive all of the doses of Humulin 70/30 insulin revealed her blood sugars ranged from 158 mg/dL to 373 mg/dL. Review of the medication administration note dated 10/18/23 at 11:59 A.M. revealed the 80 units of Humulin 70/30 for Resident #46 were not available and they were awaiting delivery from pharmacy. Review of the medication administration note dated 10/18/23 at 9:11 P.M. revealed the 80 units of Humulin 70/30 for Resident #46 were not available and they were awaiting delivery with the night drop. Review of the medication administration note dated 10/19/23 at 8:44 A.M. revealed the blood sugar for Resident #46 was 434 and the nurse practitioner was notified. Review of the pharmacy delivery slip dated 10/18/23 at 11:27 P.M. revealed Resident #46 received three vials of Humulin 70/30 in the delivery . Review of the Emergency Drug Inventory revealed the facility should have had two vials 3.0 milliliters of Humulin 70/30 in emergency inventory. On 11/07/23 at 8:15 A.M. an interview and observation with Resident #46 revealed she was alert and oriented to person, place, time and situation. Resident #46 stated she did not have her insulin for two days about two weeks ago because the nurses did not reorder it. She could not remember the exact days. She stated her blood sugar was high but reported no other symptoms of high blood sugar. On 11/07/23 at 12:00 P.M. an interview with Licensed Practical Nurse (LPN)# 308 verified Resident #46 had not received her insulin on 10/18/23 and she stated they should have pulled it from the stock medications. On 11/07/23 at 12:10 P.M. an interview with LPN #309 stated she worked 6:30 P.M. to 10:30 P.M. on 10/18/23. She stated she got in report from the day shift nurse that Resident #46 was out of her Humulin 70/30 insulin, it had been reordered and would be with the night drop from pharmacy. She stated her and LPN #300 looked in the stock kit in the refrigerator however there was none in the kit so they could not pull it to administrator to her. She stated she left before the pharmacy delivered. On 11/07/23 at 12:30 P.M. an interview with LPN #300 revealed on 10/18/23 Resident #46 was out of her 70/30 insulin because it had not been reordered. She stated the nurse on dayshift had reordered it and it was supposed to be delivered in the night tote from pharmacy. She stated it did not come in until after she left. She stated her and LPN #309 both looked in the stock medication but they could not find it. On 11/07/23 at 1:18 P.M. an interview with LPN #308 revealed the night shift nurse had used all the insulin on 10/17/23 and had not reordered it so there was none available for the day shift nurse in the morning. LPN #308 stated LPN # 302 had to reorder it and for some reason it was not in the stock kit. It did not come in the evening tote and it was not delivered until late that night on 10/18/23. On 11/07/23 at 5:00 P.M. an interview with Nurse Practitioner (NP) #500 revealed he did not remember being notified of Resident # 46 being out of her Humulin 70/30 insulin and missing doses on 10/18/23. NP #500 stated Resident #46 should have had her scheduled insulin as ordered, however, NP #500 did not believe missing it one day was harmful to her health because she was not noncompliant with her diet. This deficiency represents non-compliance investigated under Complaint Number OH00147608.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the medical record and interviews with staff the facility failed to ensure facility staff wore p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, review of the medical record and interviews with staff the facility failed to ensure facility staff wore personal protective equipment (PPE) while providing care in a droplet isolation room. This affected one resident ( Resident #54) of two residents reviewed for isolation precautions and had the potential to affect six additional residents (#6, #12, #17, #32, #40, and #56) residing on the same unit. The facility census was 58. Findings included: Review of the medical record revealed Resident #54 was admitted to the facility on [DATE]. Diagnoses included COVID-19 (11/02/23), diabetes, cardiomyopathy, disease of the gallbladder, chronic kidney disease, atrial fibrillation, and peripheral vascular disease. Review of the hospital laboratory test dated 11/02/23 revealed Resident #54 had tested positive for SAR-CoV-2 (COVID-19) via polymerase chain reaction (PCR) test. Review of the physician's orders dated 11/06/23 revealed Resident #54 was to be in droplet isolation due to being positive for COVID-19 until 11/13/23. Observation on 11/07/23 at 8:45 A.M. revealed the room of Resident #54 had an isolation cart outside of his room with the signage laying on top of the cart. The door was open and there were three staff members in the room with only gloves on and wearing no other PPE. Registered Nurse (RN) #306 came out of the room, did not have gloves on and had not washed or sanitized her hands after she came out of the room. RN #306 started to hang the signs up on the door. She verified at this time she had gone into the room without PPE to tell the two-nursing assistant in the room they need to have PPE on. She stated the State Tested Nursing Assistants (STNA) in the room were STNA #305 and #318. Review of the progress note dated 11/07/23 at 10:09 A.M. revealed the point of care COVID test for Resident #54 was negative. On 11/07/23 at 1:10 P.M. an interview with STNA # 305 revealed Resident #54 was on isolation when she went into the room but the signs were not up so she was not aware he was in isolation. She stated she did not notice the isolation cart in the hallway. She verified she did not have PPE on while she was in the room and he was on isolation. On 11/17/23 at 1:13 P.M. an interview with STNA #318 revealed Resident #54 was in isolation when she was in the room. She verified she did not have PPE on. She stated they have since taken him out of isolation because he had tested negative for COVID-19 this morning. Review of the facility policy titled Isolation Categories of Transmission Based Precautions, dated January 2012, revealed for residents on droplet isolation signs should be posted to alert staff of the droplet isolation and staff should wear a mask, gown, gloves when entering the room of the resident and handwashing should be performed before leaving the room. This deficiency identified non-compliance as an incidental finding during the investigation of Complaint Number OH00147608.
Oct 2023 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on review of nursing schedules, employee time punch review and interviews, the facility failed to ensure a registered nurse was scheduled for eight consecutive hours every day. This had the pote...

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Based on review of nursing schedules, employee time punch review and interviews, the facility failed to ensure a registered nurse was scheduled for eight consecutive hours every day. This had the potential to affect all 53 residents. Findings include: Review of nursing schedules and time punches for the period of 10/03/23 to 10/09/23 revealed there was no registered nurse (RN) coverage for eight consecutive hours on 10/08/23. During an interview on 10/11/23 at 9:00 A.M., Human Resource Director #118 verified the facility had no RN coverage for eight consecutive hours on Sunday, 10/08/23. This deficiency represents non-compliance investigated under Complaint Number OH00146702.
Aug 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review the facility failed to promptly identify, assess, and...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review the facility failed to promptly identify, assess, and treat potentially contagious/communicable rashes observed on residents who resided in the facility. The facility also failed to prohibit Registered Nurse (RN) #200, who reported having scabies, from direct resident contact. This affected six residents (#8, #14, #34, #44, #48 and #56) of six residents identified by the facility to have a rash and had the potential to affect all residents residing in the facility. Findings include: Interview on 08/02/23 at 7:34 A.M. with Registered Nurse (RN) #200 revealed she had scabies within the past week and had since been treated. Interview with the Director of Nursing (DON) on 08/02/23 at 10:18 A.M. revealed Residents #8, #14, #34, #44, #48 and #56 had all been in contact isolation since 07/29/23 and no further measures were being taken to ensure the containment of potential spreading of the rash. The DON revealed she did get a call from RN #200 on 07/28/23 at approximately 4:00 P.M. informing her she had being infected with scabies and had not yet started the treatment. She began working 07/28/23 at 6:30 P.M. to 7:00 A.M. The DON confirmed she should not have allowed RN #200 to come into work until she had started the treatment for scabies. 1. Review of the medical record for Resident #8 revealed an admission date of 06/16/23. Diagnoses included respiratory failure, hyperlipidemia, and arthritis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 was cognitively intact. Review of the physician orders dated 07/31/23 revealed Resident #8 was ordered permethrin external (cream used to treat scabies) 5% topically to all extremities at bedtime. Review of a progress note dated 07/30/23 revealed Resident #8 woke up with a red, dotted rash on her hands. The Nurse Practitioner (NP) was notified and ordered permethrin 5% at bedtime. Review of the Medication Administration Records (MAR)s for July 2023 and August 2023 revealed no evidence Resident #8 had been given the permethrin cream as ordered as of 08/02/23. 2. Review of the medical record for Resident #14 revealed an admission date of 05/29/17. Diagnoses included cardio myopathy, dysphagia, and chronic obstructive pulmonary disease (COPD). Review of the quarterly MDS assessment dated [DATE] revealed Resident #14 was rarely or never understood. Review of the physician orders dated 08/01/23 revealed Resident #14 was ordered permethrin 5%. Review of a progress note dated 07/30/23 revealed an order was obtained for permethrin external 5% to be applied to a rash. Review of the MARs for July 2023 and August 2023 revealed no evidence Resident #14 had been given the permethrin cream as ordered as of 08/02/23. Review of a progress note dated 08/01/23 revealed the permethrin cream was on order. 3. Review of the medical record for Resident #34 revealed an admission date of 01/22/20. Diagnoses included morbid obesity, diabetes, respiratory failure, and sleep apnea. Review of the quarterly MDS assessment dated [DATE] revealed Resident #34 was moderately cognitively impaired. Review of the physician orders dated 07/31/23 revealed Resident #34 was ordered permethrin 5%. Review of a progress note dated 07/29/23 revealed a rash was noted on Resident #34's back, abdomen, arms, legs, and hands, which the resident reported as very itchy. Review of the MARs for July 2023 and August 2023 revealed no evidence Resident #34 had been given the permethrin cream as ordered as of 08/02/23. Review of a progress note dated 07/31/23 revealed the pharmacy called to report permethrin cream would not be available until the following day. It had not been administered yet as of 08/02/23. Interview on 08/02/23 at 9:39 A.M. with Resident #34 revealed she had a rash on her belly. Observation at the time of the interview revealed scattered red spots across the length of her abdomen. She reported having the rash for month more and described it as itchy. 4. Review of the medical record for Resident #44 revealed an admission date of 03/02/23. Diagnoses included COPD, diabetes, congestive heart failure (CHF), and kidney disease. Review of the quarterly MDS assessment dated [DATE] revealed Resident #44 was moderately cognitively impaired. Review of the physician orders dated 07/31/23 revealed Resident #44 was ordered permethrin 5%. Review of a progress note dated 07/30/23 revealed a rash was noted between the Resident #44's fingers on both hands. Review of the MARs for July 2023 and August 2023 revealed no evidence Resident #44 had been given the permethrin cream as ordered. Review of a progress note dated 07/31/23 revealed the pharmacy called to report permethrin cream would not be available until the following day. It had not been administered yet as of 08/02/23. 5. Review of the medical record for Resident #48 revealed an admission date of 05/25/23. Diagnoses included brain bleed, respiratory failure, diabetes, and muscle weakness. Review of the comprehensive MDS assessment dated [DATE] revealed Resident #48 was severely cognitively impaired. Review of the physician orders dated 07/31/23 revealed Resident #48 was ordered permethrin 5%. Review of a progress note dated 07/29/23 revealed a rash was noted on the Resident #48's abdomen, arms, and legs which the resident was attempting to scratch. Review of the MARs for July 2023 and August 2023 revealed Resident #44 had been given the first dose of permethrin cream on 08/02/23 at 9:00 A.M. 6. Review of the medical record for Resident #56 revealed an admission date of 05/09/23 and a discharge date of 08/01/23. Diagnoses included brain bleed, respiratory failure, muscle weakness, and speech and language disorder. Review of the comprehensive MDS assessment dated [DATE] revealed Resident #56 was rarely or never understood. Review of the physician orders dated 07/31/23 revealed Resident #56 was ordered permethrin 5%. Review of a progress note dated 07/30/23 revealed an order was obtained for permethrin external 5% to be applied to a rash. Review of the MARs for July 2023 and August 2023 revealed no evidence Resident #56 had been given the permethrin cream as ordered. Review of a progress note dated 07/31/23 revealed the pharmacy called to report permethrin cream would not be available until the following day. Resident #56 was discharged on 08/01/23 and did not receive the medication. Interview on 08/02/23 at 9:17 A.M. with the Infection Preventionist/RN #203 revealed she first became aware of the rashes on 07/31/23 when she saw residents were being treated for scabies. Interview on 08/02/23 at 9:17 A.M. with the DON revealed she had received a few calls over the weekend about some rashes. She revealed the doctor did not believe the rashes were scabies but heat rash but agreed to allow the permethrin cream to be administered since it had already been ordered. She confirmed the on-call physician ordered the permethrin cream which is a cream used to treat scabies. She also confirmed no testing had been completed to rule out the rashes as scabies. She revealed not all residents identified as having the rash and ordered the permethrin cream had yet been treated with the cream as it was not available for all residents. Interview on 08/02/23 at 12:10 P.M. with the DON confirmed she had not contacted any other pharmacies in an attempt to obtain the permethrin cream for Residents #8, #14, #34, #44, and #56. Interview on 08/02/23 at 2:04 P.M. with Housekeeper/Laundry Aide #204 revealed she had no knowledge of extra precautions of cleaning that should take place in regard to the rash/scabies outbreak the facility experienced. She revealed they did not have a housekeeper at the moment, and she had been splitting her duties between laundry and housekeeping. She revealed the DON was doing a lot of the daily cleaning. Review of the staffing assignment dated 07/28/23 revealed RN #200 worked 6:30 P.M. until 7:00 A.M. and was assigned to provide care to Resident #8. Review of the document titled Teachable Moments, dated 07/31/23, revealed facility staff were educated on scabies. Review of the Center for Disease Control (CDC) guidance regarding scabies in the workplace revealed a person diagnosed with scabies could return to work once treatment had begun. Review of the CDC manual titled Scabies Prevention and Control Guidelines, dated February 2019, revealed enhanced environmental cleaning should be done throughout the outbreak period. Review of the facility policy titled Policies and Practices-Infection Control, dated July 2014, revealed the facility would provide a safe and comfortable environment to prevent and manage the transmission of infections. Review of the facility policy titled Scabies Identification, Treatment and Environmental Cleaning, dated August 2016, revealed the facility would prevent the spread of scabies to residents and staff. This deficiency represents non-compliance investigated under Complaint Number OH00144857.
Feb 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on medical record review and staff interview the facility failed to ensure comprehensive wound assessments were completed timely following admission to the facility for Resident #54. This affect...

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Based on medical record review and staff interview the facility failed to ensure comprehensive wound assessments were completed timely following admission to the facility for Resident #54. This affected one resident (Resident #54) of three residents reviewed for pressure ulcers. The facility census was 53. Findings include: Review of Resident #54's closed medical record revealed an admission date of 11/28/22 with admission diagnoses including pneumonia, respiratory failure, cerebrovascular accident with hemiplegia and dysphagia. Review of the admission nursing assessment revealed Resident #54 was admitted with an open area to the coccyx, and no description of the open area was completed on the assessment. Review of Resident #54's admission nurse's notes also indicated an open area to the coccyx with no description of the area in the note. Review of weekly wound assessments revealed the first wound assessment was completed on 12/05/22, one week following admission. The wound assessment indicated Resident #54 was admitted with a wound to the coccyx. The wound was identified as an unstageable pressure ulcer (a known but not stageable wound due to slough or eschar tissue in the base of the wound) measuring five centimeters (cm) by two cm with an unknown depth due to eschar. On 02/08/23 at 10:10 A.M. interview with Registered Nurse (RN) #92 verified a comprehensive wound assessment was not completed until 12/05/22, one week following admission. This deficiency represents non-compliance investigated under Complaint Number OH00139642.
Nov 2022 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and policy review, the facility failed to ensure the responsible parties were notified of cha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and policy review, the facility failed to ensure the responsible parties were notified of changes in a resident's condition. This affected one (Resident #5) of three residents reviewed for notification of change. The facility census was 63. Findings Include: Review of the medical record for Resident #5 revealed she was admitted to the facility on [DATE] with diagnoses of Schizoaffective Disorder, Schizophrenia, anxiety, and hallucinations. Review of the physician orders for Resident #5 revealed on 10/31/22 droplet precautions were ordered until 11/10/22 due to COVID-19. Review of the progress notes from 10/29/22 through the 11/22/22 revealed no documentation regarding when Resident #5 tested positive for COVID-19 or that she was placed on droplet precautions. There was no evidence Resident #5's Power of Attorney (POA) was notified of the resident being diagnosed with COVID-19. Interview with the Director of Nursing on 11/14/22 at 2:10 P.M. verified no evidence Resident #5's POA was notified of the resident's COVID-19 diagnosis. Review of the facility's Change in a Resident's Condition or Status, last revised December 2016, revealed a significant change is a major decline or improvement which will not normally resolve without intervention by staff or by implementing standard disease related clinical interventions. Unless instructed by the resident, a nurse will notify the resident's representative when there is a significant change in the resident's status. The nurse will record in the resident's medical record information relative to changes in the resident's status. This deficiency represents non-compliance investigated under Complaint Number OH00137304. This deficiency is evidence of continued noncompliance from the survey dated 10/21/22.
Oct 2022 9 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, facility policy and procedure review and interview the facility failed to prevent the worse...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, facility policy and procedure review and interview the facility failed to prevent the worsening of a surgical wound for Resident #4 and failed to ensure wound treatment was provided as ordered for Resident #4 and Resident #2. This affected two residents (#4 and #2) of four residents reviewed for non-pressure skin wounds. Actual Harm occurred on 07/21/22 when Resident #4, who was cognitively impaired, and at risk for skin breakdown was found to have a worsening ulceration of a surgical wound, located on the lower, left, lateral leg. The facility failed to provide wound care as ordered and the wound worsened and subsequently required treatment and debridement at a wound clinic. On 09/01/22, the wound located on the lower, left, lateral leg was reclassified from a surgical wound to a grade 2, diabetic venous ulcer (penetration through the subcutaneous tissue, which may expose bone, tendon, ligament, or joint capsule). Findings include: 1. Medical record review revealed Resident #4 was admitted on [DATE] with diagnoses including diabetes mellitus, chronic obstructive pulmonary disease, brain stem stroke syndrome, cerebrovascular disease, epilepsy, Huntington's disease, chronic pain syndrome, and muscle weakness. Review of the care plan, initiated on 03/04/22, revealed Resident #4 had actual skin injury related to a surgical wound of the left lateral leg with interventions including to monitor/document location, size, and treatment of skin injury and to report abnormalities, failure to heal, signs/symptoms of infection to physician, and to follow facility protocols for treatment of injury. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/14/22 revealed Resident #4's Brief Interview for Mental Status (BIMS) score was 11, which indicated the resident was moderately cognitively impaired. There were no behaviors or rejection of care identified on the assessment. The MDS assessment revealed Resident #4 required extensive, one-person assistance with dressing and personal hygiene, and limited, one-person assistance with bed mobility and toileting. The MDS revealed there was one surgical wound with no additional wounds. Review of Resident #4's physician order, dated 07/29/22, revealed to cleanse left lower extremity (LLE) with normal saline, apply a nickel-thick layer of Santyl (enzymatic debrider), calcium alginate and cover with foam dressing daily and as needed (prn) every day shift. Review of a Wound-Weekly Observation Tool, dated 08/25/22, revealed Resident #4 was identified to have a surgical wound, located on the left, lateral leg, with an onset date of 12/16/21. The wound measured 2.0 centimeters (cm) length (L) by 3.5 cm width (W) x 0.2 cm depth (D). The wound was assessed to be worsening, with 50 percent granulation tissue and 50 present slough (dead tissue) present. There was a moderate amount of serosanguineous (fresh blood produced by an open wound) drainage and no odor. The treatment was to cleanse with normal saline and apply thick nickel-thick layer of Santyl then calcium alginate and cover with foam daily and prn. Review of a NP Wound Consult, dated 09/01/22, revealed Resident #4's wound was worsening and visualized to have the wrong treatment in place on examination. The wound measured 2.2 cm L x 4.2 cm W x 0.2 cm D. The wound had 50 present granulation tissue and 50 percent slough present. There was a moderate amount of serous drainage and no odor. The wound was reclassified from a surgical to a vascular wound. The treatment was to cleanse with normal saline and apply thick nickel-thick layer of Santyl, calcium alginate and cover with foam daily and prn. The resident was referred to a wound clinic, an x-ray to rule out osteomyelitis (bone infection), and a vascular consult was ordered. Review of the Wound Clinic Progress note dated 09/06/22 revealed instructions to elevate legs when sitting and elevate legs above the heart three times per day. Under Physician Plan indicated edema control was discussed because the patient had significant edema to bilateral lower extremities. Stressed importance of elevating the limb at above heart level as much as patient could. Review of the Wound Clinic Progress Note, dated 09/13/22, revealed a [NAME] Grade 2, diabetic ulcer of the left, lateral leg. The wound measured 2.6 cm L by 3.9 cm W x 0.2 cm D. The site assessment was described as yellow, granulation, sloughing, and pink with adipose (fat) exposed. The wound bed had 20 percent granulation tissue and 80 percent slough present. There was a moderate amount of yellow-tan drainage. The peri-wound assessment revealed edema and erythema. 100 percent of the wound was debrided down to and including muscle fascia. On 10/12/22 at 10:10 A.M., Resident #4 was observed sitting in her room, in her wheelchair, with her feet resting on the ground. The resident's legs were not elevated. During interview on 10/13/22 at 1:50 P.M., NP #239 confirmed during her examination of Resident #4's wound, she observed the wrong treatment was in place and the wound had worsened from the previous week. NP #239 stated she could not recall what the incorrect treatment was, but the dressing applied was not as ordered. NP #239 stated her last visit with Resident #4 was on 09/22/22 as the resident was now being treated by the wound clinic. During interview on 10/13/22 at 2:05 P.M., the Director of Nursing (DON), confirmed the recommendations from the wound clinic on 09/06/22 to elevate the legs when sitting and to elevate the legs above the heart three times per day were not initiated as ordered by the physician. During observation and interview on 10/13/22 at 3:35 P.M., Resident #4 stated there had been times that her dressing changes had not been done by the facility staff and she had reported this to the nurse. The resident was observed sitting in her room, in her wheelchair, with her feet resting on the ground. The resident's legs were not elevated. During interview on 10/13/22 at 3:38 P.M., Licensed Practical Nurse (LPN) #203 confirmed Resident #4's legs were not elevated and stated the resident spent the majority of her time out of the bed and sitting in her wheelchair, in her room. During the annual recertification survey, the facility failed to provide evidence that comprehensive and individualized interventions were being provided for Resident #4 to prevent the worsening of the vascular wound. Review of the facility policy titled Wound Care, dated October 2010, revealed the purpose of this procedure was to provide guidelines for the care of wounds to promote healing including to verify the physician's order and to review the resident's care plan to assess for any special needs of the resident. 2. Medical record review revealed Resident #2 was admitted on [DATE] with diagnoses including severe morbid obesity, physical debility, asthma, hypertension, congestive heart failure, major depressive disorder, insomnia, and migraine. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/05/22 revealed Resident #2's Brief Interview for Mental Status (BIMS) score was 15, which indicated intact cognition. There were no behaviors or rejection of care identified on the assessment. The MDS assessment revealed the resident required extensive, one-person assistance with personal hygiene, and limited, one-person assistance with bed mobility and toileting. The MDS revealed there were pressure ulcers or skin issues. The resident was always continent of bowel and bladder. Review of a nursing progress note, dated 07/16/22 at 3:21 P.M., revealed Resident #2 had a skin tear on her buttocks, 5.0 centimeters (cm) length (L) by 3.0 cm width (W). The wound was cleansed with normal saline and covered with a foam dressing. Review of a Wound-Weekly Observation Tool, dated 07/21/22, revealed Resident #2 was identified to have an abrasion, located on the left, upper buttock, with an onset date of 07/20/22. The wound measured 4.0 cm L x 3.0 cm W x 0.2 cm D. The treatment was to cleanse with normal saline and apply silver alginate and cover with foam daily and as needed (prn). Review of a physician order for Resident #2, dated 07/22/22, revealed to cleanse the left buttock with normal saline, apply silver alginate, and cover with a foam dressing daily and prn. Review of the Treatment Administration Record (TAR), dated 07/22/22, revealed the dressing change to Resident #2's buttock wound was not performed on 07/23/22 and 07/27/22 due to the resident sleeping. Review of the Care Plan, initiated on 08/18/22, revealed Resident #2 had actual impairment to skin integrity of the upper buttock area with interventions including to monitor/document location, size, and treatment of skin injury and to report abnormalities, failure to heal, signs/symptoms of infection to physician and to follow facility protocols for treatment of injury. During interview on 10/11/22 at 3:15 P.M., Resident #2 stated her dressing changes were not done during one week in July. Resident #2 could not recall the exact dates. During interview on 10/13/22 at 3:36 P.M., the Director of Nursing (DON) confirmed Resident #2's TAR documentation revealed dressing changes were not completed on 07/23/22 and 07/27/22 due to the resident being asleep. The DON said the nurse should have completed the dressing changes when the resident awakened. Review of the facility policy titled Wound Care, dated October 2010, revealed the purpose of the procedure was to provide guidelines for the care of wounds to promote healing including to verify the physician's order and to review the resident's care plan to assess for any special needs of the resident. This deficiency represents non-compliance investigated under Complaint Number OH00135375 and OH00134555.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and facility policy review, the facility failed to ensure advanced directive orders were consi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and facility policy review, the facility failed to ensure advanced directive orders were consistent across electronic and paper medical records. This affected two residents (Resident #5 and Resident #39) of three residents reviewed for advanced directives. The facility census was 58 residents. Findings include: 1. Review of Resident #5's medical record revealed an admission date of 05/18/21 and diagnoses including emphysema, migraine, chronic kidney disease, anxiety disorder, bipolar disorder and depression. Review of Resident #5's 5-day minimum data set (MDS) assessment dated [DATE] revealed Resident #5 was rarely understood and required the extensive assistance of two staff for bed mobility and was totally dependent on two staff for transfers. Review of Resident #5's paper chart revealed her advanced directive on file was full code. Review of Resident #5's electronic medical record as of 10/11/22 revealed no advanced directive was identified and no physician's order was available regarding an advanced directive. Interview on 10/12/22 starting at 3:42 P.M. with the Director of Nursing (DON) revealed advanced directives were discussed with residents/representatives upon admission, placed into the ribbon (the bar under resident's photo in the electronic medical record) and a physician's order would be obtained. If a resident was a Do Not Resuscitate Comfort Care (DNRCC) or Do Not Resuscitate Comfort Care Arrest (DNRCCA) a copy of the advanced directive would be placed into the paper medical record and uploaded into the electronic medical record. The DON verified Resident #5's electronic medical record lacked a physician order indicating the resident was a full code. 2. Review of Resident #39's medical record revealed an admission date of 06/26/15 and diagnoses including depression, lymphedema, osteoarthritis of knee, anxiety and iron deficiency anemia. Review of Resident #39's quarterly MDS assessment dated [DATE] revealed Resident #39 was cognitively intact and required the extensive assistance of two staff for bed mobility and transfers. Review of Resident #39's paper chart revealed an advanced directive dated 02/14/20 for a code status of DNRCCA. Review of Resident #39's electronic medical record on 10/11/22 revealed an order dated 07/25/22 that indicated Resident #39 was a full code. Interview on 10/12/22 starting at 3:42 P.M. with the DON verified Resident #39's paper medical record had a code status of DNRCCA while Resident #39's electronic medical record had a code status of full code and that these advanced directives did not match. Review of the facility policy, Advance Directives, revised December 2016 revealed information about whether or not the resident had executed an advanced directive would be displayed prominently in the medical record.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to notify the resident representative of a change in health status and...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to notify the resident representative of a change in health status and hospital transfer. This affected one (Resident #206) of three residents reviewed for notification of change. The facility census was 58. Findings include: Medical record review revealed Resident #206 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus, aphasia, abnormal posture, heart disease, and psychotic disorder. The resident was discharged from the facility on 07/01/22. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 04/06/22, revealed a Brief Interview for Mental Status (BIM) score of 04, which indicated severely impaired cognition. The MDS further revealed Resident #206 required limited, one-person assistance with personal hygiene, toileting, bed mobility, and transfers. The resident wore a monitoring device due to wandering behaviors. Review of the admission record revealed Family Member #500 was listed as Resident #206's emergency contact. Review of nursing progress note, dated 06/27/22 at 2:36 P.M., revealed Resident #206 was sent to the emergency room due to sudden and severe muscle twitching, loss of color to lips and face, and the inability to respond to commands. Review of nursing progress note, dated 06/28/22 at 8:21 P.M, revealed Family Member #500 was concerned as he was not notified of his father's transfer to the emergency room. The concern was addressed with Family Member #500 and he was informed that the agency nurse assumed the nurse practitioner had called the family. Family Member #500 was assured this would be addressed with staff. During interview via telephone on 10/17/22 at 2:48 P.M., Family Member #500 stated he was not notified that his father was sent to hospital on [DATE]. Family Member #500 stated he found out about the transfer when the hospital called him and asked for permission to treat his father. During interview on 10/17/22 at 3:00 P.M., the Director of Nursing (DON) confirmed Resident #206's family/emergency contact should have been notified of the transfer to the hospital and according to the nursing progress note, proper notification was not made to Resident #206's family representative. This deficiency represents non-compliance investigated under Complaint Number OH00134554.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review, the facility failed to ensure care plans were revised as neede...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review, the facility failed to ensure care plans were revised as needed. This affected three residents (Resident #2, Resident #4 and Resident #46) of 21 residents reviewed for care planning. The facility census was 58 residents. Findings include: 1. Review of Resident #46's medical record revealed an admission date of 11/29/21 and diagnoses including atrial fibrillation, epilepsy, alcohol abuse and chronic obstructive pulmonary disease. Review of Resident #46's quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #46 was moderately cognitively impaired, required supervision for bed mobility and required limited assistance of one staff for personal hygiene and dressing. No falls were coded since the last assessment. Review of a fall investigation dated 04/16/22 revealed Resident #46 told the nurse he had fallen out of bed and hit his head. No injury was noted. Resident #46 was sent to the emergency room for evaluation and an immediate intervention of non-skid socks was put into place. Review of a nurses' note dated 04/18/22 revealed the interdisciplinary team met regarding Resident #46's fall and determined an intervention of bed against the wall and floor mat to right side of bed was to be implemented. Review of a social service note dated 04/19/22 revealed Resident #46 returned to the facility post-fall with diagnoses seizure activity and altered mental status. Review of a fall investigation dated 08/14/22 revealed Resident #46 was observed on the floor with red drainage coming from his nose and was not alert. Resident #46 was sent to the hospital via 9-1-1 for evaluation. Review of a nurses' note dated 08/19/22 revealed Resident #46 returned to the facility on [DATE] with diagnosis nasal fracture and was educated on safety, using the call light and not getting up without staff assistance. Review of Resident #46's physician's orders revealed discontinued orders were in place for non-skid socks from 04/16/22 to 06/16/22 and floor mat to right side of bed and bed against the wall from 04/20/22 to 06/16/22. Review of Resident #46's care plan dated 02/14/22 revealed Resident #46 was at risk for falls related to weakness and confusion and listed an intervention of ensure non-skid footwear. An additional plan of care dated 08/19/22 and revised 10/12/22 revealed Resident #46 had an actual fall with major injury related to hyponatremia and listed an intervention of floor mat to right side of bed and bed against the wall. Observation on 10/13/22 at 11:44 A.M. revealed Resident #46 was laying in bed with regular crew socks on. Interview on 10/13/22 at 11:48 A.M. with State Tested Nursing Assistant (STNA) #243 verified Resident #46 did not have non-skid socks on. Observation on 10/17/22 at 10:46 A.M. revealed Resident #46 was laying in bed with regular socks on and no floor mat was noted. Interview on 10/17/22 at 11:19 A.M. with STNA #206 revealed she had worked at the facility for a few months and Resident #46 had not had a floor mat during the time she had worked at the facility. Interview on 10/17/22 at 11:26 A.M. with the Director of Nursing (DON) revealed the orders for Resident #46's non-skid socks, floor mat and bed against the wall had been discontinued and verified Resident #46's care plan should have been updated at that time to reflect the current set of interventions. Review of the policy, Using the Care Plans, revised August 2006 revealed changes in the residents' condition must be reported to the MDS assessment coordinator so that a review of the resident's assessment and care plan can be made. 2. Medical record review revealed Resident #4 was admitted on [DATE] with diagnoses including diabetes mellitus, chronic obstructive pulmonary disease, brain stem stroke syndrome, cerebrovascular disease, epilepsy, Huntington's disease, chronic pain syndrome, and muscle weakness. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/14/22 revealed Resident #4's Brief Interview for Mental Status (BIMS) score was 11, which indicated the resident was moderately cognitively impaired. There were no behaviors or rejection of care identified on the assessment. The MDS assessment revealed the resident required extensive, one-person assistance with dressing and personal hygiene; and limited, one-person assistance with bed mobility and toileting. The MDS revealed there was one surgical wound with no additional wounds. Review of the care plan, initiated on 03/04/22, revealed the resident had actual skin injury related to a surgical wound of the left lateral leg with interventions including to monitor/document location, size, and treatment of skin injury and to report abnormalities, failure to heal, signs/symptoms of infection to physician and to follow facility protocols for treatment of injury. Review of a Wound-Weekly Observation Tool, dated 08/25/22, revealed the resident was identified to have a surgical wound, located on the left, lateral leg, with an onset date of 12/16/21. The wound measured 2.0 centimeters (cm) length (L) x 3.5 cm width (W) x 0.2 cm depth (D). The wound was assessed to be worsening, with 50 percent granulation tissue and 50 percent slough (dead tissue) present. There was a moderate amount of serosanguineous drainage and no odor. The treatment was to cleanse with normal saline and apply thick nickel-thick layer of Santyl then calcium alginate and cover with foam daily and as needed (prn). Review of Resident #4's care plan revealed no documentation of resident-specific interventions related to the resident's wound dressing changes and treatments. During interview on 10/12/22 03:51 P.M., MDS/Registered Nurse #218 verified Resident #4's care plan did not include an update or revision of wound treatments. During interview on 10/13/22 at 2:05 P.M., the Director of Nursing verified Resident #4's care plan did not include an update or revision of wound treatments. 3. Medical record review revealed Resident #2 was admitted on [DATE] with diagnoses including severe morbid obesity, physical debility, asthma, hypertension, congestive heart failure, major depressive disorder, insomnia, and migraine. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/05/22 revealed Resident #2's Brief Interview for Mental Status (BIMS) score was 15, which indicated intact cognition. There were no behaviors or rejection of care identified on the assessment. The MDS assessment revealed the resident required extensive, one-person assistance with personal hygiene; and limited, one-person assistance with bed mobility and toileting. The MDS revealed there were pressure ulcers or skin issues. The resident was always continent of bowel and bladder. Review of the care plan, initiated on 08/18/22, revealed the resident had actual impairment to skin integrity of the upper buttock area with interventions including to monitor/document location, size, and treatment of skin injury and to report abnormalities, failure to heal, signs/symptoms of infection to physician and to follow facility protocols for treatment of injury. Review of a Wound-Weekly Observation Tool, dated 07/21/22, revealed the resident was identified to have an abrasion, located on the left, upper buttock, with an onset date of 07/20/22. The wound measured 4.0 centimeters (cm) length x 3.0 cm width x 0.2 cm depth. The treatment was to cleanse with normal saline and apply silver alginate and cover with foam daily and as needed (prn). Review of a physician order, dated 07/22/22, revealed the order to cleanse the left buttock with normal saline, apply silver alginate, and cover with a foam dressing daily and prn. Review of Resident #2's care plan revealed no documentation of resident-specific interventions related to the resident's wound dressing changes and treatments. During interview on 10/12/22 03:51 P.M., MDS/Registered Nurse #218 verified Resident #2's care plan did not include an update or revision of wound treatments and there were no interventions initiated specific to the resident's buttock wound treatment. During interview on 10/13/22 at 3:36 P.M., the Director of Nursing verified Resident #2's care plan did not include an update or revision of wound treatments.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, policy review, and interview, the facility failed to ensure fall interventions were...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, policy review, and interview, the facility failed to ensure fall interventions were in place for one (Resident #21) of three residents reviewed for falls. Findings include: Medical record review revealed Resident #21 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease, diabetes mellitus, kyphosis, depressive disorder, and hearing loss. Review of the Plan of Care, dated 01/27/22 revealed Resident #21 was at risk for injuries from falls related to confusion and included the intervention to ensure the resident was wearing appropriate footwear when ambulating. Review of the Fall Assessment, dated 07/14/22, revealed Resident #21 was at a moderate risk of falling due to a history of falls and not using ambulatory aids. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 08/05/22, revealed Resident #21 resident required limited, one-person physical assistance for locomotion on the unit and dressing. The resident wore a monitoring device for wandering behaviors. During observation on 10/12/22 at 8:19 A.M., Resident #21 was observed walking into the common area. The resident was wearing socks without non-slip soles. The resident sat down in a chair to watch television. Further observation on 10/12/22 at 10:20 A.M. revealed the resident sitting in the same chair watching television and wearing socks without non-slip soles. During interview on 10/12/22 at 10:36 A.M., the Director of Nursing (DON) confirmed Resident #21 was not wearing appropriate footwear, he was wearing socks without non-slip soles. The DON confirmed Resident #21's care plan included the intervention to ensure the resident was wearing appropriate footwear when ambulating.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0698 (Tag F0698)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to assess Resident #48 before and after dialysis treatments. This affe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to assess Resident #48 before and after dialysis treatments. This affected one of two residents reviewed for dialysis. The census was 58. Findings include: Review of the medical record for Resident #48 revealed an admission date of 09/17/22. Diagnoses included chronic obstructive pulmonary disease, end stage renal disease, diabetes mellitus and atrial fibrillation. The 5-day Minimum Data Set assessment dated [DATE] revealed Resident #48 required extensive assistance for bed mobility, transfers, dressing and toileting. He was cognitively intact. Review of the September 2022 orders revealed Resident #48 was to receive dialysis treatments off-site on Tuesdays, Thursdays and Saturdays. His medications included Metoprolol Tartrate 25 milligrams (mg), give 0.5 tablet by mouth two times a day for high blood pressure. Review of the Medication Administration Record (MAR) for September 2022 revealed no order for blood pressures before and after dialysis. Review of the orders and MAR for October 2022 revealed an order to obtain vital signs pre and post dialysis every Tuesday, Thursday and Saturday every shift. The start date was 10/13/22. Review of the care plan dated for 10/06/22 for Resident #48 revealed he needed dialysis. Interventions included monitoring vital signs and labs. Furthermore, it said Resident #48 had renal insufficiency related to kidney disease. Interventions included monitoring/documenting/reporting vital signs as needed and to report any signs and symptoms of renal failure. Interview on 10/12/22 at 2:31 P.M. and subsequent interview and record review on 10/13/22 at 9:08 A.M. with Unit Manager (UM) #214 verified the facility only had vital signs obtained from the dialysis center. UM #214 stated they did not have vital signs on the MAR nor did they do a pre or post dialysis assessment. Review of the Blood Pressure Monitoring form from the dialysis center revealed vitals were obtained solely at the dialysis center. Interview on 10/13/22 at 12:13 P.M. with Licensed Practical Nurse (LPN) #249 and State Tested Nursing Assistant (STNA) #210 revealed there was no binder or notebook for Resident #48 where vitals were recorded for dialysis. LPN #249 stated she obtained vitals after dialysis however was not able to show where the vitals were recorded. STNA #210 stated she did not take vitals for Resident #48. STNA #210 stated the other resident (Resident #10) who was on dialysis had a binder with vitals in it and Resident #48 should have had one in place. Interview on 10/13/22 at 12:20 P.M. with Resident #48 revealed the staff were not taking his vitals before or after dialysis. Interview on 10/13/22 at 4:32 P.M. with the interim Director of Nursing (IDON) verified there was no other dialysis policy except the one given to surveyor which dealt with how to care for access sites. Interview on 10/17/22 at 9:51 A.M. with Registered dietitian (RD) #241 revealed she was made aware the week before by the dietary manager Resident #48 was on dialysis. She stated she was not employed at the facility until after his admission. She was not sure of the facility's protocols for residents on dialysis. She stated she would expect to communicate monthly with the dialysis center's RD. In a subsequent interview on 10/17/22 at 3:30 P.M., RD #241 stated her and the IDON called the dialysis center together to get update on Resident #48. Interview and policy review on 10/17/22 at 5:03 P.M. with the IDON verified the facility should have been monitoring Resident #48's vitals pre and post dialysis treatment. She verified he did not have a binder where vitals were recorded and sent to dialysis with the resident. She stated she put the order in on 10/13/22 for vitals to be done and she created a binder for him which was kept at the nursing station. Additionally, this surveyor questioned the IDON again about policies as a policy titled End Stage Renal Disease, Care of a Resident With, dated September 2010 was found in a binder given to the surveyors on day one of the survey. It stated the facility staff would be educated on the type of assessment and data that needed gathered about resident's condition on a daily or per shift basis. The IDON stated she would discuss this policy with Corporate Nurse as the policy title was about residents who had the diagnosis of ESRD, not those on dialysis. A follow-up interview on 10/18/22 at 9:22 A.M. with the IDON verified the corporate nurse stated they did not have a policy on dialysis. Review of the binder for Resident #48 revealed two sheets of paper in it with vitals dated 10/15/22 and 10/17/22. LPN #248 verified the information on 10/18/22 at 10:48 A.M. Review of the dialysis contract signed 07/02/18 stated the facility should ensure all appropriate medical, social, administrative and other information accompanied the resident at the time of transfer to the dialysis center including treatments being provided and any changes in condition.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

Based on record review, interview and policy review, the facility failed to ensure pharmacy medication review recommendations were timely addressed and followed up upon. This affected one resident (Re...

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Based on record review, interview and policy review, the facility failed to ensure pharmacy medication review recommendations were timely addressed and followed up upon. This affected one resident (Resident #44) of six residents reviewed for unnecessary medications. The facility census was 58 residents. Findings include: Review of Resident #44's medical record revealed an admission date of 11/01/21 and diagnoses including dementia without behavioral disturbance, anxiety, depression, moderate protein-calorie malnutrition, type two diabetes and gastro-esophageal reflux disease without esophagitis (GERD). Review of Resident #44's plan of care for GERD dated 11/11/21 revealed interventions including give medications as ordered and monitor/document side effects and effectiveness. Review of a medication review dated 06/25/22 for Resident #44 per Pharmacist #245 revealed Resident #44 had been taking protonix (medication that reduces stomach acid) 40 milligrams (mg) BID (twice a day) since 11/19/21. The pharmacist recommended documented review for continued use as was required after 12 weeks of therapy. Additionally, some studies strongly indicated that patients taking proton pump inhibitors (PPIs) for longer than one year were at significantly higher risk for hip fracture. The response was checked by Physician #247 that indicated to reduce the dose of protonix 40 mg BID to Protonix 40 mg once daily. The physician response was marked as 'agree, please see new orders' and was signed by Physician #247 on 10/12/22. Review of Resident #44's physician's orders revealed an order dated 11/19/21 for protonix tablet delayed release 40 mg give one tablet by mouth BID for GERD. This order was discontinued on 10/12/22. A new order dated 10/12/22 was in place for protonix tablet delayed release 40 mg give one tablet by mouth daily, do not crush. Review of Resident #44's Medication Administration Records (MARs) for June 2022, July 2022, August 2022, September 2022 and October 2022 revealed protonix 40 mg BID was administered per orders until day shift on 10/12/22 then began to be administered once daily thereafter starting on 10/13/22. Interview on 10/18/22 at 10:23 A.M. with the Director of Nursing (DON) verified medication reviews were to be addressed by the physician within 30 days of the pharmacists' recommendations and confirmed Resident #44's medication review from June 2022 was not addressed in a timely manner. Review of the facility policy, Medication Regimen Reviews, revised April 2007 revealed the consultant pharmacist would provide a written report to physicians for each resident with an identified irregularity. If the physician did not provide a pertinent response or the consultant pharmacist identified no action had been taken they would then contact the medical director or the administrator. The consultant pharmacist would provide the DON and the medical director with a written, signed and dated copy of the report listing the irregularities found and recommendations for their solutions.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review the facility failed to ensure resident records were complete an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and policy review the facility failed to ensure resident records were complete and accurate. This affected three residents (Resident #3, Resident #46 and Resident #54) of 21 residents reviewed for documentation. The facility census was 58 residents. Findings include: 1. Review of Resident #54's medical record revealed an admission date of 09/10/19 and diagnoses including chronic obstructive pulmonary disease with acute exacerbation, hemiplegia and hemiparesis following cerebral infarction, morbid obesity, acute and chronic respiratory failure, type two diabetes, COVID-19, dementia without behavioral disturbance and tracheostomy status. Review of Resident #54's physician's orders revealed an order dated 05/04/20 for tracheostomy suction as needed; an order dated 05/04/20 for tracheostomy assess skin around stoma site and under ties during tracheostomy care; an order dated 05/04/20 for tracheostomy change ties when soiled and as needed; an order dated 05/04/20 for tracheostomy care every shift and as needed and an order dated 05/04/20 for respiratory suction as needed. Observation of tracheostomy care for Resident #54 10/13/22 starting at 10:50 A.M. with Licensed Practical Nurse (LPN) #237 revealed care was provided according to standards of nursing practice and infection control was maintained. Review of Resident #54's October 2022 Treatment Administration Record (TAR) ran on 10/13/22 at 11:04 A.M. during the observation of tracheostomy care for Resident #54 revealed the order for tracheostomy care each shift was signed off for day shift on 10/13/22 by Registered Nurse (RN) #238. The order for the assessment of Resident #54's skin around her stoma site and under ties during tracheostomy care was also signed off for day shift on 10/13/22 by RN #238. Interview on 10/13/22 at 11:04 A.M. with LPN #237 during review of Resident #54's TAR revealed her initials had not signed off the tracheostomy care or assessment that had just been observed. Interview on 10/13/22 at 11:06 A.M. with RN #238 verified her initials and confirmed she had signed off on Resident #54's TAR for the tracheostomy care and the stoma site assessment for day shift on 10/13/22. When asked if she had performed tracheostomy care on Resident #54 during the shift RN #238 indicated she had looked at the tracheostomy to ensure it was not soiled around 7:00 A.M. that morning but did not change any equipment, clean or suction Resident #54 as orders did not indicate to suction the resident. RN #238 indicated she did not do tracheostomy care or suctioning regularly so would need to look it up and seek out assistance from other staff to complete Resident #54's respiratory care. Interview on 10/13/22 at 11:11 A.M. with the Director of Nursing (DON) revealed tracheostomy care consisted of using a tracheostomy care kit including peroxide, new inner cannulas if the cannula was disposable and if not, cleaning the inner cannula, rinsing it, drying it and replacing it as well as suctioning the resident. The DON was shown Resident #54's TAR during the interview and verified LPN #237 had completed the tracheostomy care and assessment so she should have been the nurse that signed off on Resident #54's care, not RN #238. Review of the facility policy, Tracheostomy Care, dated August 2013 revealed tracheostomy care should be provided as often as needed; at least once daily for old/established tracheostomies and at least every eight hours for residents with unhealed tracheostomies. Document the procedure, condition of the site and the resident's response. 2. Medical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus, anemia, muscle weakness, anxiety, and aphasia. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 09/08/22, revealed a Brief Interview for Mental Status (BIMS) score of 05, which indicated severely impaired cognition. The MDS further revealed Resident #206 required extensive, one-person assistance with personal hygiene, dressing, toileting, bed mobility, and transfers. Review of the Medication Administration Record (MAR), dated October 2022, did not reveal documentation of the administration of Buspar 5 milligrams (mg) on 10/17/22 at 6:00 A.M. or of the blood glucose check on 10/17/22 at 6:00 A.M. as ordered by the physician. During interview on 10/17/22 at 10:50 A.M., Registered Nurse (RN) #248 verified there was no evidence or documentation in the medical record of the administration of Buspar 5 mg on 10/17/22 at 6:00 A.M. or of the resident's blood glucose level having been obtained 10/17/22 at 6:00 A.M. as ordered by the physician. During interview on 10/18/22 at 11:45 A.M., the Director of Nursing (DON) confirmed there was no evidence or documentation Resident #3's medical record of the Buspar administration or of the blood glucose level check. The DON stated she spoke with the nurse who administered the medications and treatments and verified the medication was administered and the blood glucose level was obtained. The DON confirmed the nurse failed to document properly in the medical record. 3. Medical record review revealed Resident #46 was admitted to the facility on [DATE] with diagnoses including epilepsy, atrial fibrillation, chronic obstructive pulmonary disease, and alcohol abuse. Review of physician order, dated 08/19/22, revealed the order for Lorazepam 0.5 mg by mouth every eight hours as needed for anxiety. Observation of medication administration on 10/17/22 at 9:15 A.M. with RN #248, revealed Resident #46's blister card contained #16 Lorazepam 0.5 mg tablets. Review of the Controlled Drug Receipt revealed the last dose was administered on 07/17/22. The Medication Administration Record (MAR) revealed the last dose administered was on 07/16/22. The actual pill count was correct, however, there was a discrepancy between the Controlled Drug Receipt and the MAR. During interview on 10/17/22 at 10:20 A.M., the Director of Nursing (DON) confirmed there was a discrepancy between the Controlled Drug Receipt and the MAR. The MAR indicated the last dose administered was on 07/16/22 and the Controlled Drug Receipt indicated the last dose administered was on 07/17/22. The DON stated it was her expectation that all medications administered should be correctly documented in the medical records.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected multiple residents

Based on record review and interview the facility failed to ensure Resident #214, Resident #215 and Resident #216 received a timely beneficiary notice when skilled services were discontinued. This aff...

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Based on record review and interview the facility failed to ensure Resident #214, Resident #215 and Resident #216 received a timely beneficiary notice when skilled services were discontinued. This affected three of three residents reviewed for beneficiary notices. Findings include: 1. Review of the Notice of Medicare Non-Coverage form for Resident #214 revealed the last covered day was 09/27/22. A verbal notification was indicated on 09/27/22. 2. Review of the Notice of Medicare Non-Coverage form for Resident #215 revealed the last covered day was 06/07/22. A verbal notification was indicated on 06/07/22. 3. Review of the Notice of Medicare Non-Coverage form for Resident #216 revealed the last covered day was 08/10/22. A verbal notification was indicated on 08/10/22. Interview on 10/13/22 at 10:40 A.M. with Social Service Designee/Human #209 verified the forms were dated the same as the last covered day.
Oct 2019 11 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0676 (Tag F0676)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to provide restorative ambulation services as planned, failed to comple...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to provide restorative ambulation services as planned, failed to complete accurate restorative assessments, failed to ensure restorative delivery records were completed in a manner which would permit a thorough assessment, and failed to address declines in participation in a timely manner. This affected one resident (#9) of two residents reviewed for activities of daily living. Findings include: Review of Resident #9's medical record revealed a re-entry date of 09/10/18. Diagnoses included post polio syndrome, low back pain, peripheral vascular disease (PVD), repeated falls, pain in knee, cognitive communication deficit, and history of falling. A physical therapy (PT) Discharge summary dated [DATE] indicated discharge recommendations included a restorative nursing program (RNP) to maintain her level of performance and to prevent decline. Development of and instruction in an RNP for ambulation was completed with the interdisciplinary team. The discharge summary indicated Resident #9 had met goals to ambulate on level surfaces 175 feet with adequate velocity 95% of the time but required stand by assistance. Review of the January 2019 Restorative Nursing Program Flow Sheet revealed instruction to place a gait belt on Resident #9 prior to beginning. Verbally cue Resident #9 to stand up. Do not hold onto Resident #9's arms during ambulation. The goal was for Resident #9 to ambulate 200 feet with contact guard assistance. On 21 days, staff indicated Resident #9 participated in the restorative ambulation program for 15 minutes. Two days (01/05/19 and 01/06/19) contained some illegible ink marks. Of the entries that were legible, the flow sheet indicated staff were to document the distance in feet. All the recorded entries had the number 2 and indicated good tolerance. Review of the February 2019 Restorative Nursing Program Flow Sheet revealed instructions to place the gait belt on Resident #9 and assist her to a standing position. Verbally cue Resident #9 to begin ambulating. Do not hold arms during ambulation. The goal was for Resident #9 to ambulate 250 feet with contact guard assistance. Documentation indicated Resident #19 received 15 minutes of the restorative ambulation service 13 days. The form indicated distance in feet and number of repetitions was to be recorded. The number 15 was recorded on 02/01/19 and 02/26/19 with all other entries blank. Staff documented good tolerance to the program. A restorative nursing care plan dated 02/12/19 indicated Resident #9 had identified restorative needs with a goal to ambulate 300 feet with contact guard assistance seven days a week. (The care plan was provided on 10/18/19 after it was unable to be located in the electronic health record with the remainder of the care plans.) The February 2019 flow record did not have instructions or goals updated. Review of the March 2019 Restorative Nursing Program Flow Sheet revealed the instructions and goals remained the same. The flow sheet indicated Resident #9 participated for 15 minutes 14 days. There was no documentation regarding how far Resident #9 ambulated. With each entry of services provided, staff documented Resident #9's tolerance was good. The instructions and goals were not updated to reflect those documented in the restorative nursing care plan. Review of the April 2019 Restorative Nursing Program Flow Sheet revealed instructions were updated to verbally cue Resident #9 to stand up after placing the gait belt on Resident #9. Begin ambulating with a gait belt and contact guard assistance. Do not hold onto arms. Goals remained the same and were not updated to match the plan of care. Records revealed the restorative ambulation program was provided for 15 minutes 20 days. Ten of the days, records indicated Resident #9 met the goal on the flow sheet of 250 feet. No distance was recorded on 04/18/19. Four days Resident #9's tolerance to the program was recorded as fair. The other days of participation the program tolerance was recorded as good. Review of the May 2019 Restorative Nursing Program Flow Sheet revealed the instructions and goals remained the same. The flow sheets revealed between 05/01/19 and 05/13/19 revealed Resident #9 participated in the restorative ambulation program every day with good tolerance. Initials on three of the days were circled with no documentation indicating a rationale. Documentation between 05/14/19 and 05/31/19 revealed Resident #9 participated the program 11 times with the distance ambulated recorded as 50 feet. Tolerance to the program continued to be recorded as good. Review of the June 2019 Restorative Nursing Program Flow Sheet revealed Resident #9 was provided with the restorative ambulation program 15 days. Instructions revealed to verbally cue Resident #9 to stand up from the wheelchair and physically assist Resident #9 to a standing position with the gait belt. Begin ambulating, following behind with a wheelchair. Do not hold onto the arms. The goal remained to ambulate 250 feet with contact guard assistance. Each day Resident #9 participated, staff recorded she ambulated 75 feet with good tolerance. Review of the July 2019 Restorative Nursing Program Flow Sheet revealed Resident #9 refused the restorative nursing program one day because she was ill and the restorative program was not provided one day due to activities. Staff documented participation in the program 21 days. Staff documented Resident #9 ambulated 30 feet on 07/04/19 with no tolerance recorded and 20 feet on 07/05/19 with no tolerance recorded. Documentation indicated Resident #9 only met her goal for ambulation one day (07/08/19). Tolerance between 07/08/19 and 07/15/19 was recorded as fair. From 07/16/19 to the end of the month, staff recorded good tolerance. Review of a Restorative Review assessment dated [DATE] revealed Resident #9 required extensive assistance of one staff for ambulation in her room and in the hallway. The assessment indicated Resident #9 was on a restorative program for ambulation and used a gait belt with contact guard assistance. The assessment indicated compared to the last review Resident #9 had maintained her abilities and met her care plan goals. A determination was made to continue with the program and goals. Review of the August 2019 Restorative Nursing Program Flow Sheet indicated the program was delivered 19 days. The instructions and goals remained the same. Distance ambulated on 08/27/19 was illegible. The other days Resident #9 ambulated 80 feet. All but two of the entries indicated Resident #9's tolerance to the program was good. The other two entries revealed tolerance was fair. The plan of care was updated 08/28/19 to reflect Resident #9 had pain in the left knee. The goal under ambulation indicated 50 feet (not updated on the flow record). Interventions on 08/20/19 indicated a referral to therapy and to an orthopedic doctor, as well as applying an ace wrap to the left knee. Review of the September 2019 Restorative Nursing Program Flow Sheet revealed it was first written with a goal to ambulate 250 feet. The 250 feet had a line through it with 50 feet written under it but it was not dated. Documentation indicated Resident #9 participated in the program for 15 minutes 16 days with good tolerance. The goal of 50 feet was met the days the restorative program was provided. On 09/26/19 an order was written for state tested nursing assistant (STNA) staff to walk Resident #9 if there was no restorative aide. A PT evaluation dated 09/27/19 indicated Resident #9 was referred by nursing because she voiced a desire to return to the community. The evaluation indicated Resident #9 reported feeling unsteady while walking. Resident #9 was unable to ambulate 20 feet to participate in testing. The evaluation indicated Resident #9 presented with decreased strength, decreased dynamic balance and reduced ability to safely ambulate. On 09/27/19 a care plan was initiated indicating Resident #9 refused to walk at times with a goal for Resident #9 to be assisted with walking every day. Review of a Restorative Review assessment dated [DATE] revealed Resident #9 was assessed as being on a restorative ambulation program, maintaining her abilities since the last review and meeting her goals. During an interview on 10/15/19 at 9:57 A.M., Resident #9 stated she used to receive PT and was started on a restorative ambulation program when PT stopped. Resident #9 stated she was recently put back on PT because she had not maintained her ability to ambulate as well while on the restorative program. On 10/17/19 at 2:26 P.M. interview with STNA #529 revealed she provided restorative programs two days a week. She stated Resident #9 had never refused to participate for her. STNA #529 stated Resident #9 was in therapy again for ambulation. STNA #529 stated she believed restorative services were supposed to be provided every day. On 10/17/19 at 4:41 P.M. interview with Licensed Practical Nurse (LPN) #560 revealed she had been given responsibility for the restorative program in September 2019. The declines in Resident #9's distance of ambulation noted in May and documentation reflecting she never returned to her abilities at the beginning of the program were discussed. LPN #560 stated she recalled Resident #9 had some knee problems and needed a lot of encouragement to participate. The July restorative review that indicated Resident #9 had maintained abilities and met her goals was addressed. LPN #560 verified the flow sheets did not reveal the recorded goals were met. When asked if Resident #9 had been referred back to therapy prior to 09/27/19, LPN #560 was unable to say with certainty but stated Resident #9 could have refused offers of therapy due to her private pay status and the cost. On 10/17/19 at 4:54 P.M. interview with the Administrator revealed she had discussions with Resident #9 because she complained she was not getting walked three days a week although documentation was showing she was. The Administrator stated she spoke to Resident #9 multiple times regarding referring back to therapy but Resident #9 kept declining until the Administrator offered to pay Resident #9's co-pay out of her own pocket. At 5:05 P.M., the Administrator provided a typed document dated 10/01/19 which indicated Resident #9 wanted professional PT services but did not want to pay the co-pays as she had repeatedly told the Administrator over the course of the prior two weeks. The note indicated Resident #9 was not to be billed for co-pay and the Administrator would pay them out of her own pocket until further notice. At that time, restorative delivery records and assessments were reviewed with the Administrator. The lack of documentation of distance walked during February and March was addressed and how the documentation could be used to monitor Resident #9's progress and could be used to determine if changes were needed to the program. No additional information was provided at that time. The Administrator stated she did not understand why Resident #9 was assessed as meeting goals and maintaining abilities in July when that was not reflected with restorative delivery records. The Administrator also verified in October when the restorative review was completed Resident #9 was not on a restorative ambulation program because she was receiving PT. The Administrator verified although the note she provided indicated Resident #9 and she had discussed the possibility of PT since mid-September declines were noted in restorative records prior to that. The Administrator stated she would look for additional information. On 10/17/19 at 5:18 P.M. interview with LPN #560 verified she completed the October 2019 restorative review and verified Resident #9 was not receiving a restorative ambulation program at that time. LPN #560 verified the assessment indicated Resident #9 had met her goals since the last assessment and maintained her abilities (even though the records did not reflect such). LPN #560 stated she marked to continue the program because Resident #9 was only supposed to receive PT for two weeks then go back to restorative and she wanted to ensure she did not overlook Resident #9. LPN #560 provided a physician progress note dated 07/18/19 which indicated Resident #9 complained of pain in the left knee and had a history of meniscus repair. The note indicated Resident #9 had Increased pain with walking. The physician ordered an orthopedic consult. Documentation from an orthopedic office dated 08/19/19 indicated Resident #9 had stiffness and chronic instability of both knees. Resident #9 was advised to avoid aggravating activities. Home exercise was recommended. Examination of both knees revealed painful and limited range of motion (ROM) with crepitus present. Joint effusions were noted bilaterally. X-ray exam of both knees revealed moderate to early severe right knee lateral joint space narrowing along with moderate left knee osteoarthritis. Medication (a combination of 10 milliliters of lidocaine marcaine and 2 milliliters of celstone) were injected into the right and left knee joints. Resident #9 had moderate and immediate relief of pain. The orthopedic note indicated Resident #9 should ice her knees and take an anti-inflammatory. On 10/18/19 8:25 A.M., the Administrator provided a typed paper on letter head titled BOM file notes which indicated 01/15/19 Resident #9 stated if she had pay so much as a dime out of pocket she never wanted the part B therapy. On 10/18/19 at 8:29 A.M., LPN #598, the facility's previous restorative nurse was interviewed. LPN #598 stated when the restorative program was written it was for restorative programs to be provided up to seven days a week. She stated there was no set minimum days restorative services had to be offered. The restorative review evaluation from July 2019 which indicated Resident #9 was maintaining abilities and meeting goals was discussed. LPN #598 stated she assessed Resident #9 as meeting her abilities because she was still able to walk and stated she should have adjusted the goals. LPN #598 stated she referred Resident #9 to therapy several times but Resident #9 refused due to not wanting to pay a co-pay. On 10/18/19 at 9:10 A.M. interview with Physical Therapy Assistant (PTA) #599 revealed when therapy discharged a resident from therapy with recommendations for a restorative program they provided information regarding how far a resident was walking, what cues they may need, equipment needed, or any special instructions but did not write the program or frequency. PTA #599 stated her understanding of a restorative program was that restorative required cueing/instruction of some type. Otherwise, it would just be a floor nursing program. PTA #599 stated she thought a restorative program should probably be provided a minimum of three days a week to maintain a resident's abilities but preferably more. On 10/18/19 at 9:36 A.M., the restorative ambulation program for Resident #9 was discussed with the Administrator and LPN #560. The Administrator verified the plan of care indicated the restorative program was to be delivered seven days a week and acknowledged when restorative delivery records were reviewed with her on 10/17/19 the documentation did not support that the program was offered/delivered seven days a week. The Administrator stated the care plan was supposed to read up to seven days and the previous restorative nurse had gone for training and that was how she was taught. The Administrator stated the facility knew Resident #9 was not participating as well in therapy related to pain and that was why an orthopedic consult was obtained. The importance of re-evaluating the program, changing goals, and documenting refusals and reasons for non-participation were discussed and how thorough accurate document played a role in determining if a change needed made in the program. LPN #560 stated she was going to be sent to training for the restorative program but stated she understood the concerns.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Resident #33 and Resident #50 received appropriate care and s...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Resident #33 and Resident #50 received appropriate care and services. This affected two residents (#33 and #50) of three residents reviewed for dignity and respect. Findings include: 1. Resident #33 was admitted on [DATE] with diagnoses including but not limited to bariatric surgery status, muscle weakness, lack of coordination, pain in right and left shoulders, chronic obstructive pulmonary disease, unspecified bipolar disorder, schizophrenia major depressive disorder, and anxiety disorder. Resident #33's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed she was alert and oriented and her cognition was intact. She required extensive one person assistance with bed mobility and toileting, required two person extensive assistance from staff for transfers, and she was occasionally incontinent of urine and was always continent of bowel. Interview on 10/15/19 at 11:20 A.M. with Resident #33 revealed she has had to wait one hour and a half for care at night due to State Tested Nursing Assistant (STNA) #513 being lazy. Resident #33 said STNA #513 needed to do more of her job as other staff have to answer her call light. Interview on 10/17/19 at 10:08 A.M. with STNA #520 revealed she has worked with STNA #513 at night and STNA #513 does not do her rounds to check on the residents and does not like to pass ice water. STNA #520 revealed Resident #33 complained that STNA #513 does not answer her call light and she almost urinated on her self because she needs the bed pan so bad. STNA #520 revealed STNA #513 is often outside smoking on break. Interview on 10/17/19 at 12:03 P.M. with Licensed Practical Nurse (LPN) #560 revealed STNA #513 used to work afternoons over a year ago, and her coworkers would have to pick up her slack. LPN #560 revealed she left someone wet before. LPN #560 revealed she could not recall what resident was left wet because it was so long ago, and the situation was not reported because it was a one time thing. 2. Resident #50 was admitted on [DATE] with diagnoses including but not limited to dementia with behavioral disturbance, type two diabetes, difficulty walking, and chronic kidney disease. Resident #50's quarterly MDS assessment dated [DATE] revealed his cognition was severely impaired, he required extensive one person assistance from staff for toileting, and he was frequently incontinent of bowel and bladder. Interview on 10/17/19 at 11:59 A.M. with Registered Nurse (RN) #515 revalued Resident #50's family member reported he was not changed at night by STNA #513. This concern was reported to the Director of Nursing (DON). Review of STNA #513's personnel record revealed she received an Employee Correction Action on 09/30/19 through oral counseling after a resident complained about not being checked on that night. STNA #513 was educated on turning and checking and repositioning resident to prevent skin breakdown. Attached to the correction action was a handwritten note stating over the weekend, Resident #50 was in bed soaked with urine from head to toe and needed a bed change Saturday night. As a result of this incident, STNA #513's yearly performance evaluation, signed by RN #515 on 09/27/9 and STNA #513 on 10/04/19, revealed STNA #513 had less than adequate performance with providing direct care in accordance with treatment plans.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to implement a bowel protocol for Resident #57 to address ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to implement a bowel protocol for Resident #57 to address the resident's constipation and failed to ensure an assessment and treatment were implemented for Resident #29 related to a non-pressure related skin injury. This affected one resident (#57) of 27 residents interviewed related to bowel status and one resident (#29) of 27 residents observed for skin integrity. Findings include: 1. Resident #57 was admitted to the facility on [DATE] with diagnoses which included multiple sclerosis, major depressive disorder, anxiety disorder, and symptoms and signs involving cognitive functions and awareness. Review of Resident #57's quarterly Minimum Data Set (MDS) assessment, dated 09/24/19, revealed Resident #57 had mild cognitive impairment and no behaviors were listed. Review of Resident #57's care plans, dated 09/24/19, revealed a care plan which stated Resident #57 was resistive to care and taking medications for bowel movements secondary to anxiety. Review of Resident #57's October 2019's physician orders revealed Resident #57 had the following orders for bowel management: Colace 100 milligrams (mg) once a day ordered 07/28/18, Miralax powder 17 grams by mouth every 12 hours as needed for constipation ordered 10/07/19, Milk of Magnesium Suspension 400 mg/5 milliliters (ml) 30 ml every 24 hours as needed for constipation or if no bowel movement in three days ordered 10/16/19, Biscolax suppository once every 24 hours as needed for constipation or if no results from Milk of Magnesium ordered 10/16/19, Senna Tablet 8.6 mg one table daily as needed for constipation ordered 07/29/18, and Fleet Enema 7-19 grams/118 ml insert one applicator full rectally every 24 hours as needed for constipation or if not results from the suppository and if no results from these to notify the physician, ordered 10/16/19. Review of Resident #57's bowel record from 09/18/19 through 10/18/19 revealed Resident #57 went six days without a bowel movement from 09/21/19 to 09/26/19, five days without a bowel movement from 10/05/19 to 10/09/19, and four days without a bowel movement from 10/11/19 to 10/14/19. Resident #57's progress notes for these time periods revealed Resident #57 was only given Miralax on 09/24/19. Review of the notes did not state if the Miralax was effective. Review of the current facility bowel protocol revealed when a resident does not have a bowel movement the first step is to offer Milk of Magnesia, if the resident still does not have a bowel movement then a suppository is to be offered, then if the resident still does not have a bowel movement then a Fleets Enema is to be offered. Interview with Resident #57 on 10/15/19 at 9:24 A.M. revealed the resident did not have any harm as a result of not having a bowel movement. Resident #57 stated she was concerned she was not moving her bowels as much as she would prefer. Staff interview on 10/17/19 at 2:29 P.M. with the Director of Nursing (DON) verified Resident #57 had a bowel protocol in place, however the facility did not follow the protocol. The DON also stated Resident #57 refused medications a lot, however verified there was no documentation as to Resident #57 refusing bowel medications or having been offered the as needed bowel medications. 2. Review of Resident #29's medical record revealed diagnoses including Alzheimer's disease, Parkinson's disease, and cognitive communication deficit. There was no documentation of skin impairment to Resident #29's left arm. On 10/15/19 at 11:15 A.M., Resident #29's family was interviewed regarding whether Resident #29 had skin impairment. The family member lifted Resident #29's left sleeve and a white bandage with an adhesive border was observed on the left arm. There was a circular discoloration in the center of the bandage. The family stated they were unsure what happened or why Resident #29 had a bandage on the left arm. On 10/16/19 at 11:05 A.M., Licensed Practical Nurse (LPN) #552, the facility's wound nurse, stated she was unaware of skin impairment for Resident #29 or the reason for the dressing to the left arm. On 10/16/19 at 1:25 P.M., observations of Resident #29's left arm with LPN #552 revealed a skin tear which had no skin to approximate over the wound. LPN #552 verified although the area had a dressing on it there was no documentation of the injury or treatment order for the wound. Review of the facility's Care of Skin Tears - Abrasions and Minor Breaks policy (revised September 2013) revealed physician notification was to be documented in the medical record and a non-pressure form was to be completed. An in-house investigation of causation was to be completed. Physician and family notification and resident education (if completed) was to be documented. When an abrasion/skin tear/bruise was discovered, a Report of Incident/Accident was to be completed. Staff were to notify the responsible family member. Physician notification may be routine (non-immediate) if the abrasion was uncomplicated or not associated with significant trauma. On 10/17/19 at 12:00 P.M., LPN #552 stated there was no incident report filled out regarding Resident #29's injury to the left arm prior to 10/16/19 even though a dressing had been applied. She had not been able to determine who applied the initial dressing.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to complete an accurate pressure ulcer assessment for Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to complete an accurate pressure ulcer assessment for Resident #8 following the resident's readmission from the hospital. This affected one resident (#8) of four residents reviewed for pressure ulcers. Findings include: Record review revealed Resident #8 was initially admitted to the facility on [DATE] with diagnoses including osteomyelitis to both right and left ankles and feet, type two diabetes, and peripheral vascular disease. Review of Resident #8's medical record revealed on 08/08/19 an unstageable (obscured full-thickness skin and tissue loss) pressure ulcer was identified on Resident #8's right lateral heel. Further review of Resident #8's medical record revealed Resident #8 was admitted to the hospital on [DATE] with diagnoses of acute exacerbation of chronic obstructive pulmonary disease and congestive heart failure. The last wound assessment prior to Resident #8's hospitalization was on 10/03/19 which documented Resident #8's right lateral heel as improving and measured as 1.2 centimeters (cm) long by 2 cm wide with an undetermined amount of depth. Resident #8 was readmitted to the facility on [DATE] with a readmission Nursing Assessment completed on the same date which stated Resident #8 had a pressure sore on the right heel with no measurements listed. A Skin Observation Tool was completed on 10/14/19 which documented Resident #8 had a wound to the right heel with treatment in place and the wound nurse rounded weekly. The Skin Observation Tool did not have any wound measurements. Observation of wound care for Resident #8 was conducted on 10/17/19 at 7:28 A.M. with Certified Wound Nurse Consultant (CWNC) #595 and Licensed Practical Nurse (LPN) #552. CWNC #595 measured Resident #8's wound at 0.8 cm long by 0.3 wide by 0.1 deep. CWNC #595 stated the wound could now be classified as a Stage III (full thickness skin loss) pressure ulcer and the wound had improved. Interview with LPN #552 on 10/15/19 at 5:53 P.M. verified Resident #8 did not have any skin assessments or measurements of the wound after readmission from the hospital (on 10/10/19) and therefore could not verify if the wound had improved or worsened during the hospitalization. Review of the facility policy titled admission Assessment and Follow Up: Role of the Nurse, revised September 2012 revealed a physical assessment including a skin assessment and a supplemental assessment of the skin following the facility forms and protocol were to be completed upon admission and readmission.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

Based on record review and interview the facility failed to provide restorative nursing services for range of motion (ROM) in accordance with Resident #9's plan of care. This affected one resident (#9...

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Based on record review and interview the facility failed to provide restorative nursing services for range of motion (ROM) in accordance with Resident #9's plan of care. This affected one resident (#9) of 26 residents screened for range of motion. Findings include: Review of Resident #9's medical record revealed an admission date of 09/10/18. Diagnoses included post polio syndrome, low back pain, pain in the knee, cognitive communication deficit, history of falling, and history of malignant neoplasm of the large intestine and ovary. An Occupational Therapy (OT) evaluation dated 09/11/18 revealed Resident #9 had limitations in range of motion (ROM) of bilateral upper extremities which were flaccid. A Physical Therapy (PT) evaluation dated 09/11/18 indicated ROM of bilateral lower extremities was within functional limits. Resident #9's OT was discontinued on 09/17/18 due to Resident #9's refusal to participate. A PT discharge summary revealed PT was discontinued 12/28/19. Review of a restorative nursing care plan dated 02/12/19 revealed restorative needs were identified for ambulation and ROM. The plan of care indicated interventions to provide interventions seven days a week at least 15 minutes per day. Interventions included active ROM of 15 repetitions to each joint and provide assistance in upper extremities to reach full ROM. Review of restorative nursing program flow sheets revealed Resident #9 was receiving the ROM services in January 2019. Review of the flow sheets from January 2019 to September 2019 indicated Resident #9 had documentation the restorative ROM programs was provided for 15 minutes 21 days in January but did not indicate the number of repetitions completed. The February 2019 flow sheet revealed Resident #9 was provided with the restorative ROM program 13 days with only two days indicating 15 repetitions were completed. The March 2019 restorative nursing program flow sheet revealed the delivery of ROM services for 15 minutes on 13 days. None of the entries revealed the number of repetitions. The April 2019 restorative nursing program flow sheet revealed the delivery of ROM services for 15 minutes on 19 days. The number of expiations varied from 15 to 100. The May 2019 restorative tracking form indicated the restorative ROM program was delivered for 15 minutes for 24 days with 50-100% completed. A restorative nursing program flow sheet for June 2019 revealed the ROM services were provided 14 days with 50 repetitions each day. Review of the restorative nursing program flow sheet for July 2019 revealed ROM was provided 23 days and offered one day but refused due to illness. Review of the August 2019 restorative nursing program flow sheet for August 2019 revealed the ROM services were provided 20 days. Review of the September 2019 restorative nursing program flow sheet revealed the ROM services were provided 17 days. On 10/17/18 at 2:26 P.M., interview with State Tested Nursing Assistant (STNA) #529 revealed she was one of the restorative aides. STNA #529 stated Resident #9 was on the restorative program for ROM to the upper and lower extremities. Resident #9 refused ROM of the left arm. STNA #529 stated she believed Resident #9 was supposed to receive restorative ROM services every day but she only worked the restorative program two days a week so she was unable to explain why services were not documented as administered every day. Review of an orthopedic consult dated 08/19/19 revealed Resident #9 had stiffness and chronic instability of both knees. Recommendations included use of home exercise. On 10/18/19 at 8:29 A.M. interview with Licensed Practical Nurse (LPN) #598, the facility previous restorative nurse revealed the restorative program was written with the the intent for restorative services to be provided up to seven days a week. She stated there was no set minimum days restorative services had to be offered. On 10/18/19 at 9:36 A.M., the Administrator verified the restorative nursing care plan indicated restorative services were to be provided seven days a week but stated it was supposed to read up to seven days and the previous restorative nurse had gone for training and that was how she was taught. The Administrator confirmed when delivery records were reviewed with her on 10/17/19 the documentation did not indicate the program was delivered seven days a week as care planned.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to provide a timely dietary consult and failed to administ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to provide a timely dietary consult and failed to administer tube feeding nutrition as ordered for Resident #12 to prevent weight loss. This affected one resident (#12) of two residents reviewed for nutrition. Findings include: Review of Resident #12's medical record revealed diagnoses including dysphagia (difficulty or discomfort with swallowing) and gastrostomy status (an opening into the stomach from the abdominal wall, made surgically for the introduction of food). a. A physician's order dated 03/28/19 (date of admission) revealed Resident #12 was to have Jevity 1.5 administered five times a day via bolus. A dietary note dated 04/04/19 at 12:17 P.M. indicated Resident #12 reported he felt too full. Interviews with nursing staff revealed Resident #12 refused his tube feeding at times due to being too full. The dietitian recommended changing the tube feed to Jevity 1.5 (one container) six times a day. Resident #12 had a physician's order for Jevity 1.5 six times a day via bolus dated 04/05/19. On 04/08/19, an order was written for a dietitian consult to change the tube feeding formula for complaints of bloating and abdominal discomfort and that the order could be discontinued after the consult was completed. An electronic Medication Administration Record (eMAR) entry on 04/10/19 at 9:43 P.M. regarding the dietary consult indicated the dietitian was not at the facility on night shift. On 04/29/19 a weight of 145 pounds was recorded. On 05/13/19 a weight of 133.5 pounds was recorded. On 05/15/19 at 5:01 P.M., a dietary note indicated staff reported Resident #12 complained of pain related to his tube feeding. Resident #12 also had a 11.5 pound weight loss over a two week period and was refusing bolus feeds according to staff. Resident #12's weight loss was noted to have occurred since 04/10/19 with a 13.3% weight loss over 30 days. The dietitian recommended the bolus feed with discontinued and continuous tube feeds be initiated. The note indicated Jevity 1.5 at 68 milliliters per hour (ml/hr) was recommended. (No order was found and the MAR did not reflect a change in orders at that time. Nurses continued to document the administration of the bolus tube feedings through 05/17/19). The dietitian documented Resident #12 appeared cachetic (physical wasting with loss of weight and muscle mass), likely related to refusals of 50% of bolus feeds. The dietary note indicated the tolerance to continuous tube feed would be monitored once it was initiated. Resident #12 was hospitalized from [DATE] to 05/28/19. On 05/28/19, an order was written for Jevity 1.2 at 75 milliliters per hour (ml/hr) from 8:00 P.M. to 6:00 A.M. and Jevity 1.2 330 ml three times a day. A re-admission weight recorded 05/28/19 was 145.5 pounds. A dietary note dated 05/29/19 at 2:10 P.M. indicated a recommendation to discontinue bolus feeding and initiate continuous tube feedings. The dietary note indicated Resident #12 was receiving Jevity 1.5 at 68 ml/hr for 22 hours a day (contrary to the order and MAR). The note indicated the continuous tube feed was related to Resident #12 previously refusing bolus feeds due to abdominal discomfort. The order to change the tube feeding to Jevity 1.5 at 68 ml/hr for 22 hours a day was not written until 06/05/19. On 10/16/19 at 3:25 P.M., the Director of Nursing (DON) was interviewed regarding the time frame between the physician order dated 04/08/19 for a consult with the dietitian to change tube feed formula for complaints of bloating and abdominal discomfort with no evidence of dietitian evaluation until 05/15/19 after Resident #12 had lost weight and staff reported refusals of tube feedings. On 10/17/19 at 8:35 A.M., the DON was asked if any additional information was located, she stated the dietitian had been in the facility between 04/08/19 and 05/15/19 and made no new recommendations. When asked if the dietitian evaluated Resident #12 during that time frame, the DON stated she was trying to get the dietitian's notes. When asked if there was a reason the notes would not be in the medical record, the DON stated she did not work at the facility during the time frame in question so she did not know. On 10/17/19 at 9:30 A.M., Registered Nurse (RN) #600 provided a Minimum Data Set (MDS) assessment dated [DATE] which indicated nutritional status assessed by the dietitian included a significant weight gain and that Resident #12 was receiving a physician-prescribed weight regimen. RN #600 verified no dietary notes were located indicating the dietitian was aware of the physician's order dated 04/08/19 for a consult or re-evaluation of the tube feeding. b. Resident #12 had a physician's order for nothing by mouth and for the administration of Jevity 1.5 at a rate of 68 milliliters per hour (ml/hr) for 22 hours a day. Orders revealed the Jevity was to be run between the hours of 6:00 A.M. and 4:00 A.M. On 10/15/19 at 9:45 A.M., Resident #12 was observed lying in bed. A kangaroo bag was running via pump. The bag was labeled Jevity with the date written on it but not the time it was hung. There was approximately 700 cubic centimeters (cc's of nutritional formula in the bag. At 1:44 P.M., Resident #12 was not observed in his room although the bag of nutritional formula remained hanging from the pole with approximately 500 cc's of nutritional supplement left. At 2:05 P.M., Resident #12 was sitting in his wheelchair in therapy with no tube feeding hanging. On 10/15/19 at 2:50 P.M., Resident #12 was sitting in the hallway and stated his tube feeding was started and stopped at different times throughout the day. At 3:45 P.M., Resident #12 was sitting in his room with the tube feeding not hooked up or running. On 10/15/19 at 3:43 P.M., Licensed Practical Nurse (LPN) #582 was interviewed and stated Resident #12 was in therapy. LPN #582 stated she was unaware the tube feeding had been stopped/unhooked. LPN #582 stated night shift usually filled the kangaroo bags with the nutritional formula and she usually did not have to do anything with it during her 12 hour shift. If the nutritional formula in the bag got low on day shift, she added additional formula to what was already in the bag to make it through her shift. New kangaroo bags were hung every night. On 10/15/19 at 3:51 P.M., Occupational Therapist (OTR) #596 verified she had assisted in standing Resident #12 a couple times during his therapy that day. OTR #596 stated recorded minutes of therapy for the day were 58 minutes. OTR #596 verified the tube feeding was not hanging during therapy. On 10/15/19 at 4:00 P.M., LPN #582 stated Resident #12 told her another nurse (unable to provide the name) unhooked his tube feed for therapy and she was told Resident #12 could have his tube feed unhooked while on therapy. LPN #582 verified she had just reviewed Resident #12's order and there was nothing in the order indicating Resident #12 could have his tube feeding stopped for therapy. On 10/15/19 at 4:01 P.M., Dietitian #500 was interviewed and stated she was unaware staff were unhooking Resident #12's tube feed for therapy to be provided. On 10/15/19 at 4:03 P.M., Physical Therapy Assistant (PTA) #597 was interviewed via phone. PTA #597 stated when he went to get Resident #12 for therapy he was in bed so he told a nursing assistant (was unsure which one) that Resident #12 needed to be gotten ready for therapy. When Resident #12 did arrive at therapy, PTA #597 was working with another resident so Resident #12 had to wait before his therapy could be started. PTA #597 estimated Resident #12 was in therapy for a minimum of one hour 15 minutes. PTA #597 stated sometimes Resident #12 went to therapy with the tube feed and sometimes he did not. PTA #597 stated he could not say for sure if Resident #12 had therapy more with the tube feed hanging or without it hanging. On 10/15/19 at 4:10 P.M., Dietitian #500 stated Resident #12 had an order for tube feeding 22 hours a day to permit being unhooked to participate in therapy. Dietitian #500 was unaware Resident #12's orders revealed a schedule to have the tube feeding turned off between 4:00 A.M. and 6:00 A.M. Dietitian #500 verified one day with the tube feeding off a few extra hours might not be a big issue but if not providing the tube feeding for 22 hours/day over a period of time consistently it could make a difference in Resident #12's nutritional status. Dietitian #500 stated Resident #12's weights had been stable and he was receiving a Prostat supplement for extra calories and protein. At 4:20 P.M., Dietitian #500 stated she had only worked at the facility a few months. Prior to her arrival the dietitian had calculated the need for the tube feed for 22 hours a day but did not specify a time. The nursing staff must have written the order specifying the time but the tube feed should be delivered 22 hours so should not be stopped for therapy without readjustment of the times. Dietitian #500 stated usually when dietitians wrote orders for tube feed for 22 hours it was to allow time for residents to receive therapy.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

Based on observation, record review and interview the facility failed to deliver nutrition through a feeding tube in a manner which would prevent microbial growth. This affected one resident (#12) of ...

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Based on observation, record review and interview the facility failed to deliver nutrition through a feeding tube in a manner which would prevent microbial growth. This affected one resident (#12) of one resident reviewed for enteral/feeding tubes. The facility identified three residents receiving tube feedings. Findings include: Review of Resident #12's medical record revealed diagnoses including dysphagia (difficulty or discomfort with swallowing) and gastrostomy status (an opening into the stomach from the abdominal wall, made surgically for the introduction of food). Record review revealed Resident #12 had a physician's order for nothing by mouth and for the administration of Jevity 1.5 at a rate of 68 milliliters per hour (ml/hr) for 22 hours a day. Orders revealed the Jevity was to be run between the hours of 6:00 A.M. and 4:00 A.M. On 10/15/19 at 9:45 A.M., Resident #12 was observed lying in bed. A kangaroo bag was running via pump. The bag was labeled Jevity with the date written on it but not the time it was hung. There was approximately 700 cubic centimeters (cc's) of nutritional formula in the bag. On 10/15/19 at 3:43 P.M., Licensed Practical Nurse (LPN) #582 was interviewed and stated night shift usually filled the kangaroo bags with the nutritional formula and she usually did not have to do anything with it during her 12 hour shift. If the nutritional formula in the bag got low on day shift, she added additional formula to what was already in the bag to make it through her shift. New kangaroo bags were hung every night. On 10/16/19 at 7:28 A.M. a bag labeled Jevity 1.5 was observed hanging from the tube feed pole with approximately 600 cc's of nutritional formula in the bag. Review of the facility Enteral Nutrition policy revised January 2014 revealed appropriate hanging times for nutritional supplements was not addressed. Concerns were shared with the Director of Nursing (DON) regarding acceptable times for tube feedings hanging after the formula was decanted (poured from one container into another). Review of the pharmacy policy, Enteral Feedings -Safety Precautions revised May 2014, provided on 10/17/19 indicated sterile formulas decanted into an open system had a hang time of up to 24 hours. The policy indicated the reference used was the American Society for Parenteral and Enteral Nutrition's 2009 Enteral Nutrition Practice Recommendations. On 10/17/19 at 7:49 A.M., the kangaroo bag hanging on the pole was labeled Jevity 1.5 dated 10/17/19 (no time recorded) and had over 700 cc's of fluid in the bag. The tube feed was running via a pump at 68 ml/hr. Review of the American Society for Parenteral and Enteral Nutrition's 2009 Enteral Nutrition Practice Recommendations in the Journal of Parenteral and Enteral Nutrition, volume 33, Issue 2 from March-April 2009 revealed longer hang times were associated with increasing levels of bacteria. The journal indicated to reduce risk of contamination decanted formula should hang not greater than eight hours. On 10/17/19 at 9:52 A.M., the differences in the pharmacy policy indicating the tube feed could hang up to 24 hours and the source it indicated as reference for tube feed hang times was addressed with the DON. The DON verified the policy was not consistent with hang time indicated in the reference material.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview facility failed to implement a comprehensive and individualized pain management program inc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview facility failed to implement a comprehensive and individualized pain management program including the administration of pain medication for Resident #48 as ordered. This affected one resident (#48) of two residents reviewed for pain. Findings include: Resident #48 was admitted on [DATE] with diagnoses including drug induced subacute dyskinesia (involuntary muscle movements), altered mental status, diabetic neuropathy, Huntington's disease, and chronic pain syndrome. Resident #48's physician orders dated 08/01/19, revealed she was ordered Morphine Sulfate extended release (a narcotic opioid pain medication), one tablet by mouth every eight hours for pain. It was scheduled for administration at 6:00 A.M., 2:00 P.M., and 10:00 P.M. Resident #48's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed her cognition was moderately impaired. Review of Resident #48's September 2019 Controlled Drug Records for Morphine, which included charting by the nurse as signing out each pill administered, revealed on 09/04/19 the resident's 2:00 P.M. dose was not administered, on 09/10/19 the 2:00 P.M. dose was not administered, on 09/11/19 the 2:00 P.M. and 10:00 P.M. dose were not administered, on 09/12/19 the 2:00 P.M. dose was not administered, on 09/20/19 the 2:00 P.M. dose was not administered, on 09/29/19 the 6:00 A.M. and 2:00 P.M. doses were not administered. Review of Resident #48's October 2019 MAR revealed her Morphine dose on 10/14/19 at 6:00 A.M. was not administered and indicated to see the nurse's note. Review of the corresponding Medication Administration Note dated 10/14/19 at 5:27 A.M. revealed, per pharmacy, they needed a new prescription for the morphine and the nurse had attempted multiple times to contact the on-call physician for an authorization to pull medication from the emergency dispensary kit until a new prescription was obtained. Review of Resident #48's September 2019 and October 2019 Medication Administration Records(MARs) revealed Licensed Practical Nurse (LPN) #560 signed that the 2:00 P.M. dose of Morphine on 09/04/19 was administered. LPN #567 signed the same MAR indicating all the other doses, as noted above, were administered, but had not signed them out on the September Controlled Drug Record. Interview on 10/15/19 at 10:25 A.M. with Resident #48 revealed every now and then, the facility runs out of Morphine and she has been late getting the medication. Review of the nurse's notes for September and October 2019 revealed no complaints of unrelieved pain from Resident #48. Interview on 10/17/19 at 10:25 P.M. with LPN #567 revealed she always administers narcotic medication if she signs the medication off on the Controlled Drug Record. LPN #567 recalled Resident #48 being out of Morphine medication, but not when she was working. Interview on 10/16/19 at 4:33 P.M. with Registered Nurse (RN) #600 confirmed Resident #48 did not get her Morphine as ordered on the above dates. RN #600 revealed the resident is followed by an outside pain clinic and getting a new prescription for the morphine can be difficult. RN #600 revealed since the Morphine was not signed off on the narcotic sheets the medication was not administered. Interview on 10/17/19 at 4:33 P.M. with LPN #560 revealed she must not have administered Resident #48's Morphine medication on 09/04/19 even though she did sign it off on the MAR.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure the justified use of psychoactive medication for Resident #38...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure the justified use of psychoactive medication for Resident #38. This affected one resident (#38) of five residents reviewed for unnecessary medication use. Findings include: Record review revealed Resident #38 was initially admitted to the facility on [DATE] with diagnoses which included major depressive disorder with psychotic symptoms, dementia with behavioral disturbance, paranoid personality disorder, anxiety disorder, and visual hallucinations. Review of Resident #38's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/30/19 revealed Resident #38 was cognitively impaired and had displayed mild depressive indicators scoring a six on the depression scale, and no behaviors. Review of Resident #38's medical record revealed Resident #38 regularly saw a psychiatrist and their nurse practitioner. The psychiatrist and nurse practitioner also managed Resident #38's psychotropic medications. Review of Resident #38's October 2019 medication orders revealed orders for the following psychotropic medications: Citalopram (antidepressant) 20 milligrams (mg) once a day, Risperdal (antipsychotic) 0.25 mg once a day in the morning, and Trazodone (antidepressant) 25 mg once a day at bedtime. Review of Resident #38's written physician orders revealed an order was written by the psychiatrist's nurse practitioner to discontinue the Risperdal on 10/02/19 and to call the psychiatrist and nurse practitioner if Resident #38 did not tolerate the discontinuation. Review of the psychiatrist and nurse practitioner visit note from 10/02/19 revealed a gradual dose reduction (GDR) had been ongoing for Resident #38 related to the Risperdal with decreases in July 2019, then again in August 2019, then more in September 2019, with a final discontinuation of the Risperdal in October 2019. Review of Resident #38's October 2019 Medication Administration Record (MAR) revealed Resident #38 had an order for Risperdal 0.25 mg twice daily and on 10/02/19, only the evening dose was discontinued. Interview on 10/17/19 at 11:35 A.M. with the Director of Nursing (DON) verified the written order for the discontinuation of the Risperdal on 10/02/19. The DON revealed the order was not properly implemented resulting in the resident continuing on the medication. The DON verified Resident #38 was still receiving a daily dose of Risperdal.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected most or all residents

Based on record review and staff interview the facility failed to implement their abuse policy and procedure to ensure screening procedures included checking all staff members against the Nurse Aide R...

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Based on record review and staff interview the facility failed to implement their abuse policy and procedure to ensure screening procedures included checking all staff members against the Nurse Aide Registry (NAR) to determine whether the employee had a finding of abuse, neglect and/or misappropriation. The facility failed to check the Director of Nursing (DON), Licensed Practical Nurse (LPN) #508, Registered Nurse (RN) #515, and Maintenance Supervisor (MS) #579. This affected four of eight new employees reviewed and had the potential to affect all 61 residents residing in the facility. Findings include: During personnel file review on 10/16/19 at 9:15 A.M. with Human Resources/Social Services (HR/SS) #593, the following four new employees were reviewed: The DON, whose hire date was 09/23/19; LPN #508, whose hire date was 08/03/19; RN #515, whose hire date was 07/11/19; and MS #579, whose hire date was 02/08/19. There was no evidence in the personnel file for each of these employees to ensure screening procedures included a check of the employee against the Nurse Aid Registry (NAR) for issues/findings of abuse/neglect/misappropriation that would prevent the employee from providing care to or being around residents in the nursing facility. Interview with HR/SS #593 on 10/16/19 at 9:21 A.M. verified the above employees had not been checked against the NAR at the time of hire. HR/SS #593 revealed they only checked nursing assistant staff against the NAR and were not aware all employees had to be checked. Review of the facility Abuse, Neglect, Exploitation and Misappropriation of Resident Property policy and procedure, dated 10/27/19 revealed under the screening procedures: The facility would do the following prior to hiring a new employee: a. Check with the Ohio nurse assistant registry and any other nurse assistant registries that the facility has reason to believe contain information on an individual, prior to using the individual as a nurse assistant. b. Check with all applicable licensing and certification authorities to ensure that employees hold the requisite license and/or certification status to perform their job functions and do not have a disciplinary action in effect against his or her professional license by a state licensure agency as a result of a finding of abuse, neglect, exploitation or misappropriation of resident property.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on observation, record review and interview the facility failed to maintain acceptable infection control standards to prevent the spread of infection related to the collection of soiled laundry,...

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Based on observation, record review and interview the facility failed to maintain acceptable infection control standards to prevent the spread of infection related to the collection of soiled laundry, the cleaning of resident rooms for residents who have Clostridium Difficle (C Diff) infections, the disposal of items in a sharps container and during blood glucose testing using a shared glucometer. This affected two residents (#17 and #22) and had the potential to affect all 61 residents residing in the facility. Findings include: 1. On 10/17/19 at 11:30 A.M. Housekeeper (HSKP) #554 was observed collecting soiled linen from the 200 hall soiled utility room. HSKP #554 was observed with a cloth laundry collection cart which was heaped with soiled clothing in trash bags and a white bath blanket folded in thirds and laying on top. The cart was heaped approximately one foot over the top edge. HSKP #554 had used the cart to prop the soiled utility room door open and was observed without a gown or gloves on. HSKP #554 was observed taking dirty linen, which were in clear trash bags, from a laundry hamper in the soiled utility room. During the observation, a bag had fallen onto the floor and HSKP #554 leaned over with one hand on the cart to pick the bag up off the floor, with the employee's shirt making contact of the other soiled linen bags in the cart. Interview with HSKP #554 on 10/17/19 at 11:40 A.M. verified this was the normal collection process for soiled linens from the units. HSKP #554 also verified when collecting clean laundry from the washing machines to transfer to the dryer and once dry, a gown was not worn, and the clean laundry comes in contact with the shirt which also came in contact with soiled laundry. Review of the facility policy titled, Handling Soiled Linen, dated 01/01/2000 revealed laundry personnel must use proper personal protective equipment, including gloves, apron, goggles, when pulling soiled linen from the floor. 2. On 10/17/19 at 11:40 A.M. interview with HSKP #554 regarding infection control practices revealed HSKP #554 indicated staff used BioClean cleanser, from Sunburst Chemicals, as the cleanser for cleaning in rooms for residents who have transmission-based precautions. Review of the BioClean cleanser bottle revealed the cleanser was not effective in killing C Diff (an infection that is transmission based). HSKP #554 also stated housekeeping staff use Revolution Multi-Surface cleaner, also from Sunburst Chemicals, to clean all floors in the facility. Review of the Revolution Multi-Surface cleaner bottle revealed the cleaner was not effective in killing C Diff. On 10/17/19 at 12:30 P.M. HSKP #554 provided additional information and stated housekeeping staff sometimes used bleach wipes to clean in the facility. HSKP #554 stated the housekeeping staff used the bleach wipes on handrails and mattresses, however upon clarification questions, stated they bleach wipes were only used sometimes. Interview with Maintenance Director (MD) #579 on 10/17/19 at 1:25 P.M. verified the BioClean cleanser and Revolution Multi-Surface cleaner does not kill C Diff. Interview with Registered Nurse (RN) #515, the facility Infection Control nurse, on 10/17/19 at 12:15 P.M. verified the facility had not had any trends of C Diff. Review of facility provided communication from Sunburst Chemicals, dated 10/18/19 at 9:34 A.M. confirmed Sunburst Chemicals, the company which provided the facility cleaning chemicals, does not have any products which kill C Diff vegetative cells and spores within the required ten minute time frame required by the EPA. 3. On 10/17/19 at 12:20 P.M. a sharps disposal container in the 300 hall soiled utility room was observed over the designated full limit. The container was observed to be almost 90% full with potential access to the disposed needles. On 10/17/19 at 12:25 P.M. observation of a sharps disposal container in the laundry room revealed the container was cracked and separated which revealed and gave access to the disposed needles in it. On 10/17/19 at 12:30 P.M. interview and observation with RN #515 verified the two sharps disposal containers should have been replaced. Review of the facility policy titled, Sharps Disposal, revised January 2012 revealed sharps disposal containers should be puncture resistant, leak proof, and impermeable. The policy also stated the containers should be sealed and replaced when they were 75% to 80% full. 4. On 10/16/19 at 11:18 A.M. RN #568 was observed monitoring the blood glucose level of Resident #22 using the facility's glucometer which was used for more than one resident. The glucometer was placed on Resident #22's table. Upon completing the fingerstick, RN #568 returned to the medication cart to obtain insulin for administration to Resident #22. The glucometer was placed on top of the cart. When RN #568 returned to Resident #22's room to administer the insulin, she took the glucometer back into the room with her and placed it on the table. After administering the insulin, the glucometer was carried back to the medication cart and placed on top of it. After disposing of the syringe and cleaning her hands, RN #568 gathered supplies (including the same glucometer which had not been disinfected) and stated she was ready to check Resident #17's blood sugar. RN #568 was then asked how often the glucometers were supposed to be cleaned and stated they were cleaned every week. However, she stated she always cleaned them at the end of the shift using alcohol. Guidelines from the Centers for Disease Control (CDC) were addressed regarding use of equipment for multiple residents and disinfecting between resident use. RN #568 stated she should probably clean the glucometer before checking Resident #17's blood glucose level and proceeded to clean it with alcohol. When asked if alcohol was the only product available to clean the glucometer, RN #568 stated the facility had bleach wipes to clean the top of the medication carts. When RN #568 was informed alcohol was not an appropriate product to use she did so anyway. Even though a suggestion was made to find out if the use of alcohol was advised in the facility policy, RN #568 did not do so. Review of the facility policy, Obtaining a Fingerstick Glucose Level, revised October 2011 revealed in Step 14 nurses were required to follow the instructions provided by the manufacturer of the glucose monitoring system to obtain a blood glucose reading. In Step 18 the policy directed the staff to clean and disinfect reusable equipment between uses according to the manufacturer's instructions and current infection control standards of practice. Review of the facility Evencare Blood Glucose Monitoring System User's Guide revealed the meter should be cleaned and disinfected between each patient. The following products were approved for cleaning and disinfecting the meter: Dispatch Hospital Cleaner Disinfectant Towels with Bleach, Medline Micro-Kill + Disinfecting, deodorizing, Cleaning Wipes with alcohol, Clorox Healthcare Bleach Germicidal and Disinfectant Wipes, and Medline Micro-Kill Bleach Germicidal Bleach Wipes. There was nothing indicating alcohol alone was appropriate for disinfecting the glucometer. On 10/16/19 at 2:20 P.M., observations with the Director of Nursing revealed the facility did have the Dispatch Hospital Cleaner Disinfectant Towels with Bleach available.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 2 life-threatening violation(s), 2 harm violation(s), $433,520 in fines, Payment denial on record. Review inspection reports carefully.
  • • 62 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $433,520 in fines. Extremely high, among the most fined facilities in Ohio. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Legends Care Rehabilitation And Nursing Center's CMS Rating?

CMS assigns LEGENDS CARE REHABILITATION AND NURSING CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Ohio, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Legends Care Rehabilitation And Nursing Center Staffed?

CMS rates LEGENDS CARE REHABILITATION AND NURSING CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 62%, which is 16 percentage points above the Ohio average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Legends Care Rehabilitation And Nursing Center?

State health inspectors documented 62 deficiencies at LEGENDS CARE REHABILITATION AND NURSING CENTER during 2019 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 58 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Legends Care Rehabilitation And Nursing Center?

LEGENDS CARE REHABILITATION AND NURSING CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NORTHWOOD HEALTHCARE GROUP, a chain that manages multiple nursing homes. With 65 certified beds and approximately 50 residents (about 77% occupancy), it is a smaller facility located in MASSILLON, Ohio.

How Does Legends Care Rehabilitation And Nursing Center Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, LEGENDS CARE REHABILITATION AND NURSING CENTER's overall rating (2 stars) is below the state average of 3.2, staff turnover (62%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Legends Care Rehabilitation And Nursing Center?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, the facility's high staff turnover rate, and the below-average staffing rating.

Is Legends Care Rehabilitation And Nursing Center Safe?

Based on CMS inspection data, LEGENDS CARE REHABILITATION AND NURSING CENTER has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Ohio. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Legends Care Rehabilitation And Nursing Center Stick Around?

Staff turnover at LEGENDS CARE REHABILITATION AND NURSING CENTER is high. At 62%, the facility is 16 percentage points above the Ohio average of 46%. Registered Nurse turnover is particularly concerning at 67%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Legends Care Rehabilitation And Nursing Center Ever Fined?

LEGENDS CARE REHABILITATION AND NURSING CENTER has been fined $433,520 across 2 penalty actions. This is 11.6x the Ohio average of $37,414. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Legends Care Rehabilitation And Nursing Center on Any Federal Watch List?

LEGENDS CARE REHABILITATION AND NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.