WILLOW KNOLL POST-ACUTE AND SENIOR LIVING
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Willow Knoll Post-Acute and Senior Living has received an excellent Trust Grade of A, indicating they are highly recommended and perform better than most facilities. They rank #197 out of 913 nursing homes in Ohio, placing them in the top half of all facilities, and #6 out of 24 in Butler County, suggesting only five local options are better. The facility is improving, having reduced issues from six in 2021 to none in 2024. Staffing is a mixed bag, with a 2 out of 5 star rating indicating below-average staffing levels, but a turnover rate of 38% is better than the Ohio average of 49%. While there have been no fines, which is a positive sign, the facility has less RN coverage than 92% of Ohio facilities, which could impact the quality of care. Specific incidents include concerns about visitation policies affecting all residents during the pandemic, as well as failures to hold care conferences for several residents, which are essential for discussing care plans and progress. Overall, while the facility excels in several areas, including health inspections and quality measures, families should consider the staffing challenges and past concerns related to resident engagement and care planning.
- Trust Score
- A
- In Ohio
- #197/913
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 38% turnover. Near Ohio's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Ohio facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 21 minutes of Registered Nurse (RN) attention daily — below average for Ohio. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (38%)
10 points below Ohio average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Ohio avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 7 deficiencies on record
Jul 2021
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record review revealed Resident #22 was admitted on [DATE]. Medical diagnoses included hemiplegia and hemiparesis following c...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Medical record review for Resident #22 revealed she was admitted on [DATE].
Review of consultation report from the pharmacy ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
Based on observation, staff interview and policy review the facility failed to prime insulin needles before administration for one (#26) of one reviewed for insulin injections during the medication ad...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview and policy review, the facility failed to ensure a staff member donned appropriat...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record review for Resident #24 revealed an admission date of 06/12/07. The last quarterly MDS assessment was dated 05/03/21. ...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0563
(Tag F0563)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, visitation signage, interview, and review of the Centers for Medicare and Medicaid Services (CMS) guidance...
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Mar 2019
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on medical record review and staff interview, the facility failed to document provision of care for a urostomy tube. This affected one resident (Resident #23) of 15 resident records reviewed dur...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Ohio.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Ohio facilities.
- • 38% turnover. Below Ohio's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willow Knoll Post-Acute And Senior Living's CMS Rating?
CMS assigns WILLOW KNOLL POST-ACUTE AND SENIOR LIVING an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willow Knoll Post-Acute And Senior Living Staffed?
CMS rates WILLOW KNOLL POST-ACUTE AND SENIOR LIVING's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 38%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Willow Knoll Post-Acute And Senior Living?
State health inspectors documented 7 deficiencies at WILLOW KNOLL POST-ACUTE AND SENIOR LIVING during 2019 to 2021. These included: 7 with potential for harm.
Who Owns and Operates Willow Knoll Post-Acute And Senior Living?
WILLOW KNOLL POST-ACUTE AND SENIOR LIVING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PACS GROUP, a chain that manages multiple nursing homes. With 58 certified beds and approximately 50 residents (about 86% occupancy), it is a smaller facility located in MIDDLETOWN, Ohio.
How Does Willow Knoll Post-Acute And Senior Living Compare to Other Ohio Nursing Homes?
Compared to the 100 nursing homes in Ohio, WILLOW KNOLL POST-ACUTE AND SENIOR LIVING's overall rating (5 stars) is above the state average of 3.2, staff turnover (38%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Willow Knoll Post-Acute And Senior Living?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Willow Knoll Post-Acute And Senior Living Safe?
Based on CMS inspection data, WILLOW KNOLL POST-ACUTE AND SENIOR LIVING has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willow Knoll Post-Acute And Senior Living Stick Around?
WILLOW KNOLL POST-ACUTE AND SENIOR LIVING has a staff turnover rate of 38%, which is about average for Ohio nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Willow Knoll Post-Acute And Senior Living Ever Fined?
WILLOW KNOLL POST-ACUTE AND SENIOR LIVING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willow Knoll Post-Acute And Senior Living on Any Federal Watch List?
WILLOW KNOLL POST-ACUTE AND SENIOR LIVING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.