ALTERCARE NEWARK SOUTH INC.

17 FORRY STREET, NEWARK, OH 43055 (740) 349-8175
For profit - Corporation 48 Beds ALTERCARE Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
3/100
#586 of 913 in OH
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Altercare Newark South Inc. has received a Trust Grade of F, indicating significant concerns about the facility's quality of care, placing it in the poor category. It ranks #586 out of 913 nursing homes in Ohio, meaning it is in the bottom half of facilities, and #7 out of 10 in Licking County, suggesting that there are only a couple of local options that perform better. The facility is worsening, with issues increasing from 1 in 2024 to 7 in 2025, which raises flags about the quality of care. Staffing is a major weakness, receiving a poor rating of 1 out of 5 stars and a high turnover rate of 70%, significantly above the state average of 49%. Additionally, the facility has incurred fines totaling $269,186, which is concerning as it is higher than 99% of Ohio facilities, indicating ongoing compliance issues. On the positive side, the facility has excellent quality measures, rated 5 out of 5, indicating some effective care practices. However, specific incidents highlight serious problems, such as a critical failure to monitor anticoagulant medication for a resident with a history of heart issues, which resulted in actual harm. Another serious finding involved a lack of an effective program to prevent pressure ulcers, leading to significant deterioration in one resident's condition. Additionally, the facility failed to provide necessary post-surgical care, resulting in a resident needing readmission for severe complications. Overall, while there are some strengths, the significant concerns and incidents reported suggest that families should carefully consider their options.

Trust Score
F
3/100
In Ohio
#586/913
Bottom 36%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
1 → 7 violations
Staff Stability
⚠ Watch
70% turnover. Very high, 22 points above average. Constant new faces learning your loved one's needs.
Penalties
○ Average
$269,186 in fines. Higher than 73% of Ohio facilities. Some compliance issues.
Skilled Nurses
○ Average
Each resident gets 35 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
22 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 1 issues
2025: 7 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Ohio average (3.2)

Below average - review inspection findings carefully

Staff Turnover: 70%

24pts above Ohio avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $269,186

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: ALTERCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is very high (70%)

22 points above Ohio average of 48%

The Ugly 22 deficiencies on record

1 life-threatening 2 actual harm
May 2025 5 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews, the facility failed to develop and implement a comprehensive, effective and...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews, the facility failed to develop and implement a comprehensive, effective and individualized resident centered pressure ulcer prevention and treatment program for Resident #15 to prevent the development of pressure ulcers, to ensure treatments were completed as ordered and to promote timely and optimal healing of pressure ulcers. Actual Harm occurred on 03/17/25 when Resident #15, who was dependent on staff , was assessed to have an unstageable pressure ulcer (the left heel without evidence of interventions being implemented as ordered. The pressure ulcer required manual debridement resulting in the wound classification change to a Stage IV without evidence the physician ordered treatment was implemented for 10 days. This affected one resident (Resident #15) of three residents reviewed for pressure ulcers. Findings include: Review of the medical record revealed Resident #15 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included chronic kidney disease, type 2 diabetes, and displaced fracture of the left lower leg. The clinical admission documentation form dated 01/09/25 revealed Resident #15 was at risk for the development of pressure ulcers. An order dated 01/09/25 revealed skin prep (protective film) to be applied to Resident #15's bilateral heels twice a day. Review of the treatment administration record (TAR) revealed skin prep was applied to Resident #15's heels from 01/09/25 until 05/13/25. A plan of care dated 01/21/25 revealed Resident #15 was at risk for skin breakdown related to impaired mobility, diabetes, edema, friction, shearing, and appliance use. Interventions included pressure re-distribution cushion to wheelchair, assist as needed for turning and positioning in bed and chair, encourage to float heels as tolerated, provide nutritional assessment as ordered, observe wound for any redness, warmth, drainage, odor, and report to the physician as ordered, perform current treatment as ordered, and offloading boots while in bed. The boots were to be examined for rough areas or (signs of) wearing (on the boots) and Resident #15's skin was to be examined before and after use of the boots. On 04/02/25 an intervention was added to encourage Resident #15 to wear a pressure-reducing boot to the left foot. Review of the admission Minimum Data Set (MDS) 01/24/25 revealed Resident #15 was cognitively intact and dependent on staff for putting on and taking off footwear and personal hygiene. The assessment revealed the resident had no pressure ulcers but was identified at risk for pressure ulcer development. Review of shower/bathing documentation dated 03/13/25 revealed Resident #15 received a bed bath. No skin impairments were identified. It was documented that Resident #15's skin was checked for dry heels and any red or open areas. On 03/17/25 Resident #15 received a shower. No skin impairments were identified. It was documented that Resident #15's heels were checked for dry heels and any red or open areas. Review of the Treatment Administration Record (TAR) and orders revealed on 03/17/25 Resident #15 had a treatment put in place to cleanse the left heel with normal saline, pat dry, and cover with a foam dressing. There was no skin grid or progress note regarding the area or why the treatment was implemented at that time. An order dated 03/18/25 revealed Resident #15's left heel was to be cleansed with wound cleanser, patted dry, then apply calcium alginate (for moderate to heavily exudating wounds) and apply a border foam dressing daily. Review of the TAR revealed on 03/18/25 and 03/19/25 Resident #15's left heel was cleansed with wound cleanser, patted dry, with calcium alginate and a foam dressing applied. An initial wound evaluation and management note from Wound Physician #900 dated 03/18/25 revealed Resident #15 had a pressure wound identified on 03/17/25 to the left heel. The area was noted to be an unstageable pressure ulcer measured 3.5 centimeters (cm) long, 1.3 cm wide, and 0.2 cm deep with moderate serous (clear, thin, watery fluid) exudate. There was 80 percent thick, adherent, devitalized, necrotic tissue and 20 percent normal skin. An order was given for Mesalt (helps manage heavily discharging wounds) to be applied daily and covered with a gauze island border dressing for 30 days. Recommendations included to off-load wound, reposition per facility protocol, and pressure off-loading boot. The wound was debrided to remove the necrotic tissue and establish the margins of viable tissue. Review of the physician orders revealed no evidence the wound physician's order was written for the Mesalt. The previous treatment continued. The TAR revealed from 03/19/25 to 03/25/25 Resident #15's left heel was cleansed with wound cleanser, patted dry, and calcium alginate and border dressing were applied. A physician order dated 03/19/25 revealed Resident #15 was to wear heel pressure off-loading boots at all times while in bed or in a chair. The order indicated to ensure the boots have an open spot where the heel goes three times a day. A wound physician note dated 03/25/25 by Wound Physician #900 revealed Resident #15 had an unstageable pressure wound to the left heel that measured 1.2 cm long and 1.1 cm wide. The depth was not measurable due to the presence of nonviable tissue and necrosis. No exudate was present. There was 100 percent thick, adherent, devitalized, necrotic tissue. An order was given to apply betadine (topical antiseptic and germicide that can treat or prevent skin infections) to Resident #15's left heel once a day for 30 days. A wound physician note dated 04/01/25 by Wound Physician #900 revealed Resident #15 had an unstageable pressure wound to the left heel that measured 1.5 cm long and 0.8 cm wide. The depth was not measurable due to the presence of nonviable tissue and necrosis. No exudate was present. An order was to continue betadine daily for 23 days. A wound physician note dated 04/08/25 by Wound Physician #900 revealed Resident #15 had a Stage IV (full-thickness skin and tissue loss with exposed muscle, bone, or tendon) pressure wound to the left heel that measured one cm long, 1.3 cm wide, and 0.5 cm deep. There was a moderate amount of serous exudate. There was 100 percent thick, adherent, devitalized, necrotic tissue. The wound was debrided to remove the necrotic tissue and establish the margins of viable tissue. An order was given for Mesalt and bordered dressing to be applied daily for 30 days. A wound management detail report dated 04/15/25 by Assistant Director of Nursing (ADON) #539 who is the facility wound nurse revealed Resident #15 had a Stage IV pressure wound to the left heel that measured one cm long, 1.2 cm wide, and 0.2 cm deep. There was moderate serous exudate with 100 percent granulation. The wound physician would be in to assess the wound on 04/18/25. Review of the TAR revealed skin prep and betadine were the only treatments completed to Resident #15's left heel from 03/26/25 through 04/17/25. A wound physician note dated 04/18/25 by Wound Physician #900 revealed Resident #15 had a Stage IV pressure wound to the left heel that measured 1.1 cm long, 1.5 cm wide, and 0.3 cm deep. There was a moderate amount of serous exudate. There was 100 percent thick, adherent, devitalized, necrotic tissue. The wound was improving due to the decreased depth of the wound. An order was given for Mesalt and bordered dressing to be applied daily for 20 days. The TAR revealed from 04/18/25 to 04/24/25 Resident #15's left heel was cleansed with wound cleanser, patted dry, and Mesalt and border dressing were applied daily. A wound physician note dated 04/22/25 by Wound Physician #900 revealed Resident #15 was not seen due to Resident #15 was playing bingo. A wound management detail report dated 04/22/25 by ADON #539 revealed Resident #15 had a Stage IV pressure wound to the left heel that measured one cm long and 1.4 cm wide. There was light serosanguineous exudate with 100 percent necrotic tissue. The wound was calloused/firm with well-defined wound edges. A wound physician note dated 04/29/25 by Wound Physician #900 revealed Resident #15 had a Stage IV pressure wound to the left heel that measured 1.1 cm long, 1.5 cm wide, and 0.3 cm deep. There was a moderate amount of serous exudate. Mesalt and bordered dressing was to be applied daily for nine days. The wound was debrided to remove the necrotic tissue and establish the margins of viable tissue. A wound physician note dated 05/06/25 by Wound Physician #900 revealed Resident #15 had a Stage IV pressure wound to the left heel that measured one cm long, 1.8 cm wide, and 0.3 cm deep. There was a moderate amount of serous (clear) exudate. There was 100 percent thick, adherent, devitalized, necrotic tissue. The wound progress was exacerbated due to the patient being non-compliant with wound care (there was no evidence documented in the medical record the resident was non-compliant with wound care). An order was given for Santyl (enzymatic debriding agent), calcium alginate, and bordered dressing daily for 30 days. A wound management detail report dated 05/06/25 by ADON #539 revealed Resident #15's wound progress was exacerbated due to non-compliance with wound care. However, there was no evidence documented in the medical record to support the resident was non-compliant with wound care. Resident #15 did not like the wound touched. Resident #15 was informed that the care had to be done for the wound. A new order was received for pain medication during bandage changes. A wound physician note dated 05/12/25 by Wound Physician #900 revealed Resident #15 had a Stage IV pressure wound to the left heel that measured 0.8 cm long, 1.8 cm wide, and 0.3 cm deep. There was a moderate amount of serous exudate. There was 30 percent thick, adherent, devitalized, necrotic tissue, 40 percent slough, and 30 percent granulation (a type of new, temporary tissue that forms in the process of wound healing). The treatment of Santyl, calcium alginate, and bordered dressing daily was to continue for 24 days. The wound was debrided to remove the necrotic tissue and establish the margins of viable tissue. An interview on 05/10/25 at 1:35 P.M. with Licensed Practical Nurse (LPN) #520 revealed Resident #15 stated Santyl stung but she mainly jerked her foot because she was ticklish. LPN #520 verified treatments were completed by what populated in the TAR to be completed on her shift. LPN #520 stated Resident #15 was compliant with care and never refused treatments when she worked. An observation on 05/13/25 at 7:41 A.M. revealed Resident #15 was lying in bed with heel boots in place. An observation of the treatment to Resident #15's left heel by ADON #539 revealed the wound was pink and the wound had no signs of infection noted. Resident #15 pulled her left foot back some during the treatment. Resident #15 denied any pain and stated she was ticklish. The treatment included the wound cleansed with wound cleanser, patted dry, Santyl and Mesalt applied to the wound and then covered with foam dressing. The resident denied non-compliance with treatments. On 05/14/25 Resident #15's profile was updated for the Certified Nursing Assistants (CNA) to follow when providing care. The CNAs were to encourage/assist Resident #15 to always wear bilateral offloading boots. Skin checks were to be done prior to application and upon removal of the boots. The CNAs were to ensure Resident #15's boots had an open spot where the heel goes. Prior to 05/14/25, there was no intervention on the resident's profile to direct the CNA to use offloading heel boots. An interview on 05/14/25 at 7:06 A.M. Corporate Registered Nurse (RN) #606 verified the only treatments in place for the Stage IV pressure wound to Resident #15's left heel from 04/08/15 to 04/18/25 was skin prep and betadine. Corporate RN #606 verified Wound Physician #900 had put an order in place on 04/08/25 for Mesalt and bordered dressing to be applied daily for 30 days. An additional interview on 05/14/25 at 8:18 A.M. with Corporate RN #606 verified there was no documentation of Resident #15 being noncompliant with dressing changes and was unsure why Wound Physician #900 documented the wound healing progress was exacerbated due to Resident #15 being non-compliant with wound care. Lastly, she verified there was no information regarding the offloading boot to the resident's heels or left heel. An interview on 05/19/25 at 9:49 A.M. with Wound Physician #900 revealed an order would have been changed from betadine to Mesalt based on the amount of exudate. Wound Physician #900 stated he did not believe the wound would have gotten worse not using the Mesalt and bordered dressing but verified the wound could have become more macerated (the occurrence of skin softening and breaking down due to prolonged exposure to moisture). Wound Physician #900 stated he documented the exacerbation of the wound was due to Resident #15 non-compliance with wearing offloading boots (which the resident was dependent on staff for application of). Email correspondence on 05/19/25 at 8:42 A.M. with Corporate RN #606 verified there was an order for the heel protectors for Resident #15 on 03/19/25 which was updated on 05/14/25. Corporate RN #606 verified there was no documentation of heel protectors being used or refused from the time the heel protectors were care planned on 01/21/25 and initially ordered on 03/19/25. An interview on 05/19/25 at 12:55 P.M. ADON #539 revealed she did rounds with Wound Physician #900. ADON #539 verified she usually put the new orders from Wound Physician #900 in the computer but the orders from 04/08/25 were not put in the computer and she doesn't know what happened. ADON #539 verified the only orders from 04/08/25 to 04/18/25 to Resident #15's left heel was skin prep and betadine.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, policy review and staff interview, the facility failed to ensure advanced directives were clearly reflec...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, policy review and staff interview, the facility failed to ensure advanced directives were clearly reflected in the medical record. This affected one resident (#23) of 16 residents reviewed for advanced directives. The facility census was 44. Findings include: Review of the medical record for Resident #23 revealed an admission date of 01/07/25. Diagnoses included: Alzheimer's Disease, unspecified atrial fibrillation, essential hypertension, hyperlipidemia, anxiety disorder, and depression. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #23 had a Brief Interview of Mental Status (BIMS) score of 0, indicating severe cognitive impairment. Review of electronic medical record for Resident #23 revealed no advance directive documentation in the advance directive section of the medical record. There was no mention of code status, do not resuscitate (DNR) or advance directive in the orders section of Resident #23's electronic medical record or in the care plan for Resident #23. The care plan indicated Resident #23 was a hospice resident as of 01/08/25. Further review of Resident #23's electronic medical record revealed that there was a portable document format (PDF) of Resident #23's Do Not Resuscitate (DNR) order dated 11/27/24 and uploaded five different times between 11/29/2024 and 01/09/25 to three different Resident Document sections: 7000, Pre-admission Screening and Record Review (PASRR), Further Reviews, Level of Care (LOC), Discharge Summary, and Hospital Records/Admissions. Review of the physical medical record binder for Resident #23 revealed no DNR documentation in the front of the chart or behind the Advance Directive tab. There was a printed face sheet which stated there are no advanced directives selected for this resident. Interview on 05/13/25 at 9:00 A.M. with Registered Nurse (RN) #606 verified the facility kept advance directives/code status in the front of the resident binders and if there was no DNR document in the front of the physical chart, the resident was a full code (receive all life saving measures in the event of a cardiac or respiratory arrest). When asked if that applied even if the resident was on hospice, RN #23 reiterated that the physical chart is where they keep code status and if the DNR was not there, then that meant that Resident #23 was full code. Interview on 05/14/25 at 3:32 P.M. with the daughter/emergency contact for Resident #23 confirmed her mother's code status of Do Not Resuscitate Comfort Care Arrest (DNR-CC) (in the event of a cardiac or respiratory arrest, the resident is kept comfortable and no life saving measures/cardiopulmonary resuscitation is provided) Review of facility policy titled, Advance Directives updated on 05/01/25 revealed the Director of Nursing (DON) or designee will notify the attending physician of advance directives so that appropriate orders can be documented in the resident's medical record and plan of care.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure safe oxygen administration practices were impl...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure safe oxygen administration practices were implemented. This affected one resident (Resident #13) of eleven receiving oxygen in the facility. The facility census was 44. Findings include: Review of the medical record for Resident #13 revealed an admission date of 07/01/22. Diagnoses included asthma, dysphagia, dyspnea, dependence on supplemental oxygen, and obstructive sleep apnea. Review of physician orders dated 11/19/24 revealed the resident was to receive continuous oxygen at two liters per minute via nasal cannula due to oxygen dependence. Review of minimum data set (MDS) 3.0 assessment dated [DATE] showed Resident #13 scored 15 on the Brief Interview for Mental Status (BIMS), indicating intact cognition. The resident's respiratory treatments included oxygen therapy and a non-invasive mechanical ventilator. Review of a care plan dated 03/14/24 revealed Resident #13 exhibited hoarding behaviors. The care goal was for the resident to avoid harming self or others during daily care and activities. Interventions included encouraging communication between the resident and family regarding care and behavioral strategies, and notifying the physician of any new or escalating behaviors or safety concerns. Observation on 05/12/25 at 11:10 A.M. revealed various clothing items and plastic cups surrounding all sides of the oxygen concentrator. The machine was not powered on at the time, but the intake air vent was partially obstructed by clothing packed underneath the bed and around the concentrator. Observation on 05/13/25 at 7:42 A.M. revealed Resident #13 was seated in her recliner, approximately one foot from the oxygen concentrator (brand: Respironics). Surrounding all sides of the device were cardboard boxes containing clothing, trash, and plastic cups. The concentrator was in use, with items partially blocking the intake vent, at this time the concentrator was not alarming. Observation and interview on 05/13/25 at 10:34 A.M. with Licensed Practical Nurse (LPN) #519 confirmed the presence of numerous items surrounding the active oxygen concentrator which included partial occlusion. LPN #519 acknowledged the resident's hoarding behaviors and noted concerns about maintaining a safe room environment. She confirmed the resident consistently used the concentrator while in her room or recliner, doing so in an unsafe manner. Interview on 05/14/25 at 4:50 P.M. with corporate nurse #606 confirmed the oxygen concentrator air intake should be unobstructed during usage, if the machine was not functioning properly, it would alarm. Review of Respironics Everflo user manual revealed a warning indicating potential harm to the patient or operator if the device is not used properly. It emphasizes that the concentrator requires unobstructed ventilation, with intake ports located at the rear base and side. The manual advises keeping the device six to twelve inches away from walls, furniture, or curtains to ensure adequate airflow.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and policy review, the facility failed to ensure medication parameters were followed for Resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and policy review, the facility failed to ensure medication parameters were followed for Resident #15 and failed to ensure Resident #20 receive d an appropriate antibiotic for a urinary tract infection. This affected two residents (Resident #15 and #20) of six residents reviewed for unnecessary medications. Facility census was 44. Findings include: 1. Review of the medical record revealed Resident #15 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included urinary tract infection, chronic kidney disease, extended-spectrum beta-lactamases (ESBL), and type 2 diabetes. On 02/24/25, Resident #15 was ordered midodrine (to treat low blood pressure) 10 milligram (mg) every six hours and to hold for a systolic blood pressure (top number of the blood pressure reading) greater than 130 millimeters of mercury (mmHg). Review of the medication administration record (MAR) revealed midodrine was held due to low blood pressure/outside of parameters on: 04/01/25 at 4:00 A.M. A blood pressure was not recorded. 04/04/25 at 4:00 A.M. for a blood pressure of 112/64 mmHg 04/07/25 at 10:00 P.M. for a blood pressure of 112/60 mmHg 04/08/25 at 4:00 A.M. for a blood pressure of 108/62 mmHg 04/12/25 at 10:00 P.M. for a blood pressure of 116/58 mmHg 04/13/25 at 4:00 A.M. for a blood pressure of 108/56 mmHg 04/14/25 at 4:00 A.M. for a blood pressure of 112/73 mmHg 04/18/25 at 4:00 A.M. for a blood pressure of 118/62 mmHg 04/19/25 at 4:00 A.M. for a blood pressure of 120/64 mmHg 04/26/25 at 10:00 P.M. for a blood pressure of 110/66 mmHg 04/27/25 at 4:00 A.M. for a blood pressure of 108/50 mmHg 04/28/25 at 10:00 P.M. for a blood pressure of 88/54 mmHg 05/01/25 at 10:00 P.M. for a blood pressure of 112/66 mmHg 05/02/25 at 4:00 A.M. for a blood pressure of 108/56 mmHg 05/05/25 at 10:00 P.M. for a blood pressure of 112/62 mmHg 05/08/25 at 10:00 P.M. for a blood pressure of 113/78 mmHg 05/09/25 at 4:00 A.M. for a blood pressure of 112/68 mmHg 05/11/25 at 4:00 A.M. for a blood pressure of 116/58 mmHg 05/11/25 at 4:00 P.M. for a blood pressure of 118/72 mmHg An interview on 05/14/25 at 3:28 P.M. Regional Registered Nurse (RN) #606 verified Resident #15's midodrine was held when the systolic blood pressure was less than 130 mmHg. Regional RN #606 verified midodrine was administered to treat low blood pressure and should be held when systolic blood pressure was greater than 130 mmHg. 2. Review of the medical record revealed Resident #20 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included sepsis, cerebral infarction, chronic respiratory failure, hemiplegia and hemiparesis, tracheostomy, aphasia, acute kidney, obstructive reflux, Alzheimer's disease, anxiety disorder, altered mental status, and dysphagia. The quarterly MDS dated [DATE] revealed Resident #20 had cognitive impairment. A progress note dated 03/02/25 at 9:15 A.M. revealed Resident #20 returned from the hospital with new orders for Keflex (antibiotic) 500 mg four times a day seven days for a urinary tract infection. On 03/02/25, Resident #20 was ordered Keflex. Review of the medication administration record revealed Resident #20 received Keflex from 03/02/25 at 12:00 P.M. through 03/08/25 at 6:00 P.M. Further review of the medical record revealed Resident #20 was not ordered another antibiotic. Review of hospital urinalysis with culture and sensitivity dated 03/05/25 revealed Resident #20's urine had greater than 100,000 colony-forming units per milliliter (cfu/ml) pseudomonas aeruginosa and enterococcus faecalis and was not susceptible to Keflex. An interview on 05/14/25 at 3:28 P.M. with Regional RN #606 verified Resident #20's urinalysis with culture and sensitivity was not received until Resident #20 had been started on Keflex. Regional RN #606 also verified Keflex was continued despite the urine culture indicating the bacteria was not susceptible to Keflex. The Antibiotic Stewardship Program policy updated 11/2019 revealed when prescribing antimicrobials the physician/prescriber should select a antimicrobial with organism susceptibility. When a culture and sensitivity is ordered, it should be performed before the initiation of an antimicrobial. The culture and sensitivity results should be communicated to the physician/prescribed as soon as available to determine if current antimicrobial therapy is continued, modified, or discontinued.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0921)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review the facility failed to provide a clean and sanitary environment. This affected one resident (Resident #194) of three residents reviewed for environmen...

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Based on observation, interview and record review the facility failed to provide a clean and sanitary environment. This affected one resident (Resident #194) of three residents reviewed for environment. The facility census was 44. Findings include: Review of Resident #194's medical record revealed an admission date of 05/09/25 and diagnoses including malignant neoplasm of the prostate, secondary malignant neoplasm of the bladder, secondary neoplasm of the bone, and Alzheimer's disease. Further review revealed Resident #194 was receiving hospice services. An observation on 05/12/25 at 12:01 P.M. revealed Resident #194 was lying in bed, on his right side, with his eyes closed. The bed was positioned with the left side and the foot of the bed against the walls. Further observation revealed a bag containing a soiled incontinence brief was noted on the floor, at the foot of the resident's bed. In an interview on 05/12/25 at 12:01 P.M. Regional Registered Nurse (RN) #606 confirmed a bag containing a soiled incontinence brief was on the floor and should have been thrown away.
Feb 2025 2 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0757 (Tag F0757)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed medical record review, hospital record review, drug information review, review of the American Heart Association...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed medical record review, hospital record review, drug information review, review of the American Heart Association Journal at ahajournals.org, review of the facility policy Anticoagulant Therapy and interview, the facility failed to ensure anti-coagulant medication was monitored to ensure it was administered at a therapeutic dose and timely held in the presence of adverse consequences. This resulted in Immediate Jeopardy and actual harm beginning on [DATE] when Resident #44, who had a history of atrial fibrillation and an artificial heart valve managed with the anticoagulant medication, Coumadin (warfarin) and had been diagnosed and treated for a subdural hematoma prior to her admission to the facility, was ordered to resume her Coumadin at a higher dose than previously administered and without an ordered neurology consultation before resuming the anticoagulant medication. The facility failed to obtain physician ordered weekly International Normalized Ratio (INR) (a blood test that tells how long it takes for your blood to clot when on Coumadin (warfarin)) laboratory testing the weeks of [DATE], [DATE] and [DATE], to ensure the resident was receiving a therapeutic dose of Coumadin. On [DATE], Resident #44 developed a large bruise on her left buttock and sacrum. However, the facility did not identify this as a potential side effect of the anticoagulant medication. On [DATE], an INR was obtained, and the results were critical (high) at 17.2 seconds (normal anticoagulant range is two to three seconds). Physician #300 discontinued the dose of Coumadin and ordered the reversal agent, Vitamin K to be given and an INR every other day until the INR was less than three seconds. On [DATE], the resident's INR remained critical at 9.7 and the Vitamin K daily and INR every other day orders continued. There were no additional INR results available for review until [DATE] when the INR was subtherapeutic at 1.0 seconds. The physician ordered to resume Coumadin at two mg daily beginning [DATE]; however, the resident had experienced a significant decline in condition and was unable to take medications. The resident expired on [DATE]. This affected one Resident (#44) of seven residents sampled for injuries of unknown origin. The facility census was 43. On [DATE] at 3:20 P.M. the Administrator, Director of Nursing (DON) and Regional Nurse Consultant #201 were notified Immediate Jeopardy began on [DATE] when Resident #44 was started on Coumadin 5 milligrams (mg) without evidence the medication was safe to administer and that the dose was a therapeutic dose. Weekly INR testing was not completed between [DATE] and [DATE] as ordered. On [DATE] the resident was assessed to have significant bruising to her lower back/hip area (a likely side effect of Coumadin medication) without staff identifying the possibility of the supratherapeutic level. On [DATE], the resident's INR was critically high at 17.2 (therapeutic level 2.0-3.0 seconds when receiving Coumadin), requiring the administration of the Coumadin antidote, Vitamin K, to lower the resident's risk of hemorrhage. The facility failed to obtain additional testing on [DATE] or [DATE] as ordered. On [DATE] the resident's INR level was subtherapeutic at 1.0 seconds. At that time an order was obtained to resume the medication, Coumadin; however, the resident had a significant decline in her condition and was unable to swallow the Coumadin. The physician was not notified. The resident expired on [DATE]. The Immediate Jeopardy was removed on [DATE] when the facility implemented the following corrective actions: • On [DATE] at 4:15 A.M. Resident #44 expired in the facility. • On [DATE] at 12:05 P.M. to 12:15 P.M., Regional Nurse Consultant # 201 reviewed the records (including Coumadin orders, PT/INR, physician notification) for Resident #24, the only resident on Coumadin at the facility. • As of [DATE] a plan was noted for Resident #24 to have laboratory testing (PT/INR) completed as ordered, PT/INR results reported within eight hours to the physician, signs and symptoms of elevated INRs (e.g. blood or black tarry stools, blood in sputum, emesis or urine, nose bleeds, bleeding gums and easy bruising or bleeding from wounds) identified and reported to the physician by a licensed nurse. • On [DATE], in-service education for licensed nurses by the Director of Nursing (DON) via lecture began on the following topics: anticoagulation policy, signs and symptoms of bleeding related to Coumadin usage, lab policy, and change in resident condition or status which included abnormal labs. On [DATE] by 2:30 P.M. seven nurses (Licensed Practical Nurse (LPN) #133, LPN #104, LPN #125, LPN #130, LPN #108, Minimum Data Set (MDS) Nurse #106 and Assistant Director of Nursing (ADON) #123 were educated. The remaining four nurses (LPN #129, LPN #888, LPN #889 and Registered Nurse (RN) #109) would be educated before working their next scheduled shift. As of [DATE] the facility implemented a plan for all newly hired nurses to receive the education prior to working the floor. • On [DATE] 3:00 P.M. the facility Lab Testing and Results policy was reviewed by the Executive Director and Director of Nursing. • On [DATE] from 3:15 P.M. to 3:55 P.M., all 18 Certified Nursing Assistants (CNA) were educated by the DON via lecture on the signs and symptoms of bleeding that must be reported to the charge nurse. As of [DATE] the facility implemented a plan for all newly hired CNAs to receive the education prior to working the floor. • On [DATE] at 4:00 P.M., MDS Nurse #106 completed a care plan review to ensure signs and symptoms of bleeding were addressed for residents receiving anti-coagulants. The facility identified and reviewed the care plan for 10 residents receiving anticoagulant medications (Resident #26, # 9, #24, #11, #32, #22, #29, #19, #28, and #4). • Beginning [DATE], the Director of Nursing (DON) or designee would complete audits on all residents receiving Coumadin daily for two weeks, then three times a week for two weeks, then weekly for two weeks and then as needed to ensure PT/INR labs were obtained per order, notification to physician of PT/INR results were within eight hours and to ensure any signs and symptoms of bleeding were noted and reported to the physician as soon as practicable. Clinical findings and notifications will be documented in the clinical record. If the primary care physician is unable to be reached, the medical director will be notified. • Beginning [DATE], the DON or designee would complete audits of five residents on anti-coagulant therapy three times a week for four weeks to ensure signs and symptoms of bleeding were addressed in the resident's care plan for residents receiving anti-coagulant medications. • Any concerns identified with the audits will be forwarded to the Quality Assurance (QA) committee weekly for four weeks and as needed for immediate follow-up. The administrator will be responsible for ongoing compliance. • Interviews on [DATE] from 1:12 P.M. to 1:21 P.M. with ADON #123, CNA #1000, CNA #124, and LPN #125 revealed knowledge of the corrective actions. Although the Immediate Jeopardy was removed on [DATE], the facility remained out of compliance at a Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was in the process of implementing their corrective action plan and monitoring to ensure on-going compliance. Findings include: Review of Resident #44's closed medical record revealed an admission date of [DATE] with diagnoses including traumatic subdural hemorrhage without loss of consciousness (present on admission), dysphagia, cerebral infarction, seizures, hypertension, atrial fibrillation and congestive heart failure. The resident passed away in the facility on [DATE]. Review of Resident #44's hospital discharge paperwork, dated [DATE], revealed Resident #44 was in the hospital from [DATE] until discharge to the facility on [DATE] due to a headache that was diagnosed as a spontaneous subdural hematoma due to a supratherapeutic INR level with her Coumadin on hold upon admission to the facility. The resident was noted to be taking Coumadin two mg daily five days a week and Coumadin one mg daily, two days per week prior to her hospitalization. The hospital records revealed Resident #44 was to follow with a cat scan (CT) (of her brain) and neurology after hospital discharge to resume her Coumadin. The neurology appointment was scheduled by the facility for [DATE]. Review of a CT scan of the brain without contrast obtained [DATE] revealed extra-axial mixed attenuation fluid collection at the left cerebellum that was worrisome for chronic/subacute subdural hematoma. The medical record contained no evidence that the physician was notified of the CT results. Review of the progress note, dated [DATE] at 4:20 A.M. and authored by Licensed Practical Nurse #543, revealed the resident's pulse was in the 150's (meaning the pulse was between 150 to 159 beats per minute with the normal range being 60-90 beats per minute) and an order was given to send the resident out to the hospital. Review of Resident #44's hospital discharge documentation, dated [DATE], revealed the resident was admitted to the hospital with atrial fibrillation (abnormal heart rhythm pertaining to the atrium (top part) of the heart) with a rapid ventricular rate and congestive heart failure (CHF). She was discharged on [DATE], back to the facility and there were no instructions for the resident's Coumadin to be resumed at this time. Further review of the medical record revealed no evidence that the resident attended the follow-up neurology appointment due to her hospitalization ([DATE] through [DATE]) and the appointment was not rescheduled upon her return to the facility. Review of a physician order dated [DATE] revealed an order for Resident #44 to receive Morphine concentrate 20 milligrams (mg)/ milliliter (ml) with a dose of 5 mg orally every hour as needed for pain. Review of a physician progress note, dated [DATE] and authored by Physician #300, revealed the resident would resume Coumadin at a later time with close monitoring due to (the resident) being high risk for a cerebral vascular accident secondary to a mechanical heart value. Further review of the progress note revealed the physician planned to resume the Coumadin 90 days after the resident's subdural hematoma/bleed. A review of a physician's order dated [DATE] revealed an order to admit Resident #44 to hospice services with the diagnosis of heart failure. Review of a physician progress note, dated [DATE] and authored by Physician #300, revealed the resident was to resume Coumadin with weekly INRs. Review of the physician's orders revealed an order for warfarin (Coumadin) five milligrams (mg) by mouth daily beginning on [DATE] for atrial fibrillation and the presence of a mechanical heart valve. A physician order was also noted (dated [DATE]) for an INR (laboratory testing) to be drawn every Wednesday with the first test to be completed on [DATE]. Review of the Medication Administration Record for [DATE] revealed the administration of Coumadin 5 mg during the 6:30P.M. to 10:30 P.M. time frame daily from [DATE] through [DATE]. Review of a social services note, dated [DATE] at 3:56 P.M. and authored by Social Services #137, revealed Resident #44 spoke about wanting to return home for a few days to see if she was able to care for herself. Social Service staff spoke with Physician #300, and he agreed to discharge the resident home for two days; however, he wanted hospice to be involved. Social Service staff also spoke with the resident's friend, who was her support system, regarding possible (leave of absence/discharge) arrangements. Review of a hospice notes dated [DATE] revealed Resident #44 was alert and oriented and ambulating to the bathroom with a walker and using Morphine for chronic back pain. The resident's physician agreed with the discharge. The facility made arrangements for home health and oxygen services. Review of a social service note, dated [DATE] at 10:16 A.M. and authored by Social Services #137, revealed the resident decided to cancel hospice services due to wanting to discharge home. A hospice patient notice of enrollment changes with the selection of I am seeking curative treatment which is not focused on comfort and palliation of symptoms for my terminal illness, signed by Resident #44, Social Services #137 and a hospice representative. Record review revealed no evidence the facility developed or implemented a plan of care related to Resident #44's anti-coagulant/Coumadin use and no nursing progress notes indicating the monitoring of side effects related to the Coumadin medication. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #44 had a Brief Interview for Mental Status score of 15 out of a possible 15 points, indicating the resident was cognitively intact. The assessment revealed the resident required supervision or touching assistance with transfers and ambulation and was continent of bladder and bowel. The resident required staff set up and/or was independent with other activities of daily living. The MDS included the resident received anti-coagulant medication. Review of a social service note, dated [DATE] at 7:39 P.M. and authored by Social Services #137, revealed Resident #44 has successfully been attending physical therapy. The resident decided to return to her home on [DATE]. Review of the Certified Nursing Assistant point of care history (located in the electronic medical record) for Resident #44 revealed from [DATE] to [DATE] the resident experienced a decline in her activities of daily living as she was independent with rare, limited assistance then she began to require extensive and total assistance from staff. The resident was rarely incontinent of bladder and declined to frequently incontinent during her stay in the facility. Review of a progress note, dated [DATE] at 2:12 P.M. and authored by the DON, revealed Resident #44 had a skin abnormality. Resident #44 was interviewed by the DON on [DATE] and stated that she did not fall but it was possible that she sat down too hard on the toilet riser (an elevated toilet seat to aid in not having to reach low to sit on the toilet). Resident #44's physician was notified, and an x-ray was obtained of the resident's sacrum and coccyx with the results of the x-ray showing no bony abnormalities. Review of a social service note, dated [DATE] at 4:55 P.M. authored by Social Services #137, revealed the resident was to be discharged today, but she had developed a headache and pain from a bruise. Resident #44 also complained of no energy or being able to get out of bed to ambulate. She was very anxious about returning home and discussed her options with a revisit tomorrow on going home. (There was no further documentation in the medical record regarding the resident wanting to discharge home). Review of an Alteration in Skin Integrity form, dated [DATE] and authored by the DON, revealed it was marked as other: bruise and that an x-ray was completed with no fractures found. The human body illustration with the form had areas circled on the left buttock extending toward the left hip and the coccyx sacral area to indicate the placement of the bruising. There were no measurements of the bruise listed on the form. Review of the Medication Administration Record (MAR) dated [DATE] at 10:59 A.M. for Resident #44 revealed sacral pain rated an eight on a 0 to 10 pain scale with the administration of Morphine 20mg/ml give 5 mg orally with the results not effective. Further review revealed at 12:41 P.M. the resident continued to have sacral pain of an eight on a 0 to 10 pain scale with the administration of Morphine 5 mg. Review of a progress note, dated [DATE] at 2:17 A.M. and authored by LPN #133, revealed the resident's INR results were reported to the facility by the laboratory at a critical high level of 17.2 seconds. The physician was notified, and orders were received to hold the resident's Coumadin until the INR was below three and to give Vitamin K 10 mg one time and to have the INR done every other day beginning on [DATE] until the INR was below three. The note further revealed the Vitamin K was given and tolerated by Resident #44 and no bleeding was observed. The laboratory testing for the INR was collected on [DATE] at 12:31 P.M. and resulted at 4:57 P.M. Further review of Resident #44's physician's orders revealed an order for Vitamin K (medication administered to reverse the effects of Coumadin) 10 mg on [DATE] and then on [DATE] 10 mg daily until Resident #44's INR returned to below three. Resident #44's INR was to be checked every other day until the INR returned to below three. Review of the MAR revealed on [DATE] at 4:42 P.M. the resident reported pain rated a seven out of 10 on a pain scale and Morphine 5 mg was administered. Review of the MAR dated [DATE] at 7:51 A.M. for Resident #44 revealed coccyx pain rated a seven on a 0 to 10 pain scale with Morphine 5 mg administered by the Assistant Director of Nursing. Review of the laboratory test result dated [DATE] revealed the INR result was 9.7 (a critically high level). Review of a progress note, dated [DATE] at 1:18 P.M. and authored by the DON, revealed the MD (physician) was notified of INR results and new orders were received. Review of Resident #44's physician orders dated [DATE] revealed an order for Vitamin K 10 mg daily at bedtime until INR below three. Review of the [DATE] MAR revealed the Vitamin K 10 mg was administered daily from [DATE] through [DATE] except on [DATE] due to medication delivery. Review of Resident #44's care plan dated [DATE] (the first care plan for the resident's increased potential for bleeding related to medication use) revealed the facility staff were to observe for and report any adverse effects such as easily bruising, unexplained bruising or bleeding, bloating/stomach pain or chest pain/tightness. Staff were also to observe for and report to the physician any signs of active bleeding such as nosebleed, bleeding gums, petechiae (are round, brown purple spots due to bleeding under the skin), purpura (a rash of purple spots due to small blood vessels leaking into the skin), ecchymosis (bruised) areas, hematoma, blood in urine, black/tarry stool, blood in sputum, elevated temp, pain in joints, abdominal pain, or coffee ground emesis. Further review revealed laboratory work was to be obtained as ordered and reported to the physician. Review of the MAR dated [DATE] at 4:23 A.M. for Resident #44 revealed back pain rated a six on a 0 to 10 pain scale with Morphine 5 mg oral administered with semi effectiveness. There was no documentation Physician #300 was notified of the resident's use of her as needed (prn) dose of Morphine currently being frequently used. Review of a physician's order dated [DATE] revealed a new order for Resident #44 for a hospice consult for overall decline in condition. There was no documentation in the medical record regarding the resident's decline other than she began to experience lower back pain and was placed on hospice services. Review of a hospice visit note, dated [DATE] and authored by Hospice Nurse #322, revealed Resident #44 was only alert to person, was bed/wheelchair bound and had bruising to back and coccyx area with scattered bruising, also noted bruising to her upper and lower extremities with pain rated a five on a 0 to 10 pain scale using the FLACC (Face, Legs, Activity, Cry and Consolability)(a pain scale used in children and non-verbal adults who cannot communicate their pain verbally) pain scale, undetermined location. Review of a progress note, dated [DATE] at 12:21 P.M. and authored by Registered Nurse (RN) #777, revealed Resident #44's physician was notified the laboratory testing for the INR was not completed the day before. The physician discontinued the order for the [DATE] INR and ordered for the INR schedule to be resumed the next day as previously ordered ([DATE]). Review of a progress notes dated [DATE] revealed no mention the laboratory testing was not completed on this date and there was no documentation regarding follow-up with the lab or the physician regarding the scheduled INR. Review of the MAR dated [DATE] at 10:30 P.M. for Resident #44 revealed the resident complained of back pain rated a six on a 0 to 10 pain scale with Morphine 5 mg administered. Review of a physician progress note dated [DATE] revealed Resident #44's INR to be pending and to resume Coumadin when INR was less than 3.5 at two mg every day. Review of the INR results dated [DATE] revealed the resident's INR was 1.0 seconds (low/subtherapeutic) on this date. An order was received on [DATE] at 9:38 A.M. for Coumadin two mg daily. However, review of the MAR for [DATE] revealed the resident was unable to take the Coumadin on [DATE] and [DATE]. Review of the medical record revealed the resident was pronounced deceased by Physician #300 at 4:15 A.M on [DATE]. Review of the fax sheet from the contracted Laboratory Services, sent to the facility for Resident #44, revealed the INR lab was cancelled on [DATE] due to the specimen quantity not sufficient for testing. This fax was sent to the facility on [DATE] at 1:06 P.M. (and the only record of lab communication regarding this INR and why the lab was not completed. There was no evidence of facility follow-up regarding the missing lab until [DATE]). On [DATE] at 2:00 P.M. an interview with the DON revealed the bruising on Resident #44's left buttock extending toward the left hip and coccyx/sacral area was not measured (facility policy is to not measure bruises) but was of significant size. The DON further stated Resident #44, when questioned, did say that she might have sat down on the toilet riser in such a way as to hit the area causing the bruising. A follow-up interview with the DON on [DATE] at 9:00 A.M. revealed the facility had not completed the laboratory testing for Resident #44's INR as ordered on [DATE]. The INR testing was completed on [DATE] as a result of an audit for missing laboratory work (unrelated to Resident #44) completed by the facility and not because of the bruising on Resident #44's left buttock extending toward the left hip and coccyx sacral area that had been identified on [DATE]. The DON verified the facility had not identified the missing INR labs at the time of the resident's bruising and verified this bruising was not considered a possible side effect of the resident's Coumadin. On [DATE] at 3:15 P.M. an interview with the DON revealed nurses who received orders to place residents on Coumadin medication were to place the order for laboratory monitoring in matrix care (the facility's electronic medical record system) and in the facility's electronic system for communicating with their laboratory provider (the laboratory order system). Nursing staff were expected to monitor residents on Coumadin for signs and symptoms of bleeding such as active bleeding, black tarry stools or abnormal bruising. If a resident on Coumadin had an unwitnessed fall or a fall where they hit their head the staff was to notify the DON and the physician, and the resident would be sent to the emergency room for evaluation. On [DATE] at 8:40 A.M. an interview with Physician #300 revealed the physician expected residents who were taking Coumadin to have weekly INR monitoring as ordered. Physician #300 stated he was aware of the bruising on Resident #44's left buttock extending toward the left hip and coccyx sacral area. Physician #300 further stated the bruising was most likely a result of the elevated INR. Physician #300 stated he did not know why the INR was so elevated but stated that he would like to think it would have been caught prior to reaching a critical high level if the INRs had been completed weekly as ordered. During the interview, Physician #300 stated at no time did the resident have any active bleeding. However, no additional information was provided as to how this determination was made. On [DATE] at 10:15 A.M. an interview with Certified Nursing Assistant (CNA) #138 revealed Resident #44 had a large bruise on her lower back below her waist. CNA #138 stated prior to the bruise being identified, Resident #44 would get up by herself with her walker and take herself to the bathroom. Resident #44's toilet was equipped with a toilet riser to elevate the toilet seat for the resident. CNA #138 stated Resident #44 would at times flop on to the toilet instead of using the safety bars to lower herself to the seat and she could have easily bumped the toilet riser if she flopped on to the toilet seat when by herself. On [DATE] at 1:28 P.M. an interview with RN #123 revealed the nurse who receives the order for Coumadin was responsible for entering the order into matrix care (the electronic medical record software) and enters the order for the laboratory testing/INR to be completed, usually weekly. The nurse working the night laboratory tests were to be drawn prints the log from the lab system and checks matrix care for laboratory test orders. It was the responsibility of the nurse who received the order to put the INR order in matrix care and the lab system. RN #123 stated nurses caring for a resident on Coumadin should watch for bruising, black tarry stools and any bleeding. On [DATE] at 12:00 P.M. an interview with the DON revealed the DON believed Physician #300 was aware of the resident's CT scan results on [DATE] and that the resident missed her neurology appointment on [DATE] due to her hospitalization but verified neither notification was documented in the resident's medical record. On [DATE] at 8:43 A.M. an interview with a nurse who wished to remain anonymous, revealed following admission to the facility, Resident #44 was always alert and oriented and self-ambulatory. The anonymous staff revealed the resident had experienced an obvious decline in condition in [DATE] after the nurse had been off work for a couple days. During this time period, the resident was no longer oriented as before, was bed bound and required staff assistance, which was not the resident's baseline. On [DATE] at 9:23 A.M. a follow-up interview with Physician #300 revealed he was not aware the resident was having extensive pain that required Morphine. The physician revealed when he ordered the hospice consultation on [DATE] it included a diagnosis of encephalopathy which he based on the resident's cognition level. Physician #300 revealed he was not aware of the resident's laboratory/INR testing not being completed until several weeks had passed and he did not think her condition warranted a hospital visit for an INR being over 17 as he did not believe the resident was actively bleeding. The physician indicated he treated the elevated INR level with Vitamin K. The physician also indicated he was aware the resident was still receiving Vitamin K daily as his order was to give until her INR was below three and he was never notified of her INR not being drawn for [DATE]. During the interview, Physician #300 revealed despite Resident #44 being new to his care upon her admission to the facility in [DATE], he believed administering Coumadin 5 mg daily with weekly INR testing was safe for the resident. However, the physician indicated his course of care would have changed if he had been notified of labs not being drawn appropriately or if the resident was having extensive pain. However, the physician stated he was not aware of this. No additional information was provided during interview regarding the CT scan results, the resident not attending the neurology appointment or if additional testing was considered or obtained when the INR was identified as supratherapeutic on [DATE]. On [DATE] at 1:01 P.M. information obtained via email from the Administrator revealed the resident's INR was not completed on [DATE] due to an inadequate amount of blood being obtained. The facility had been notified of this via telephone (the specimen could not be used); however, there was no documentation of the lab notification, so the facility had the lab fax the sheet over to show the reason the lab wasn't completed per order. Messages were left with the hospice provider for interview during the onsite survey; however, no return calls were received. Review of the undated facility Anticoagulant Therapy Policy revealed the facility was to make arrangements to have appropriate laboratory testing completed as ordered by the physician. Further review revealed the physician would be notified of any change in condition of the resident including bruising and bleeding. Review of undated Additional Drug Information for warfarin (Coumadin) available in the electronic medical record/the resident's electronic medication administration record (this is the information nurses have available related to the medications ordered and can use as a resource if needed) revealed side effects include but are not limited to intracerebral hemorrhage, hemorrhage and purpura (the collection of small blood pools under the skin). Label warning included immediately report bleeding or bruising to your doctor. Review of the American Heart Association Journals at ahajournals.org dated [DATE] revealed Coumadin (warfarin) is a prescription medication used to prevent harmful blood clots from forming or growing larger. Beneficial blood clots prevent or stop bleeding, but harmful blood clots can cause a stroke, heart attack, deep vein thrombosis, or pulmonary embolism. Because warfarin interferes with the formation of blood clots, it is called an anticoagulant. Many people refer to anticoagulants as blood thinners; however, warfarin does not thin the blood but instead causes the blood to take longer to form a clot. The formation of a clot in the body is a complex process that involves multiple substances called clotting factors. Warfarin decreases the body's ability to form blood clots by blocking the formation of vitamin K-dependent clotting factors. Vitamin K is needed to make clotting factors and prevent bleeding. Therefore, by giving a medication that blocks the clotting factors, your body can stop harmful clots from forming and prevent clots from getting larger. It is important to monitor the INR (at least once a month and sometimes as often as twice weekly) to make sure that the level of warfarin remains in the effective range. If the INR is too low, blood clots will not be prevented, but if the INR is too high, there is an increased risk of bleeding. This is why those who take warfarin must have their blood tested so frequently. Unlike most medications that are administered as a fixed dose, warfarin dosing is adjusted according to the INR blood test results; therefore, the dose usually changes over time. This deficiency represents non-compliance investigated under Complaint Number OH00161229.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed medical record review, hospital record review, facility policy review and interview, the facility failed to ensu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed medical record review, hospital record review, facility policy review and interview, the facility failed to ensure Resident #44's physician was notified timely of missed consultation appointments and laboratory studies. This affected one resident (#44) of seven sampled residents. The facility census was 43. Findings include: Review of Resident #44's closed medical record revealed an admission date of 09/18/24 with diagnoses including traumatic subdural hemorrhage without loss of consciousness, dysphagia, cerebral infarction, seizures, hypertension, atrial fibrillation and congestive heart failure. Resident #44 passed away in the facility on 01/11/25. Review of Resident #44's hospital discharge paperwork, dated 09/18/24, revealed Resident #44 was in the hospital from [DATE] until discharge to the facility on [DATE] due to a headache that was diagnosed as a spontaneous subdural hematoma due to a supratherapeutic International Normalized Ratio (INR) (a blood test that tells how long it takes for your blood to clot when on Coumadin (warfarin) level with her Coumadin on hold upon admission to the facility. The hospital records revealed Resident #44 was to follow with a cat scan (CT) (of her brain) and neurology after hospital discharge to resume her Coumadin. The neurology appointment was scheduled by the facility for 10/29/24. Review of a CT scan of the brain without contrast obtained 10/01/25 revealed extra-axial mixed attenuation fluid collection at the left cerebellum that was worrisome for chronic/subacute subdural hematoma. The medical record contained no evidence that the physician was notified of the CT results. Review of the progress note, dated 10/29/24 at 4:20 A.M. and authored by Licensed Practical Nurse #543, revealed the resident's pulse was in the 150's (meaning the pulse was between 150 to 159 beats per minute with the normal range being 60-90 beats per minute) and an order was given to send the resident out to the hospital. Review of Resident #44's hospital discharge documentation, dated 11/02/24, revealed the resident was admitted to the hospital with atrial fibrillation (abnormal heart rhythm pertaining to the atrium (top part) of the heart) with a rapid ventricular rate and congestive heart failure (CHF). She was discharged on 11/02/24, back to the facility. Further review of the medical record revealed no evidence that the resident attended the follow-up neurology appointment due to her hospitalization (10/29/24 through 11/02/24) and the appointment was not rescheduled upon her return to the facility. Review of the 12/23/24 Minimum Data Set (MDS) revealed Resident #44 had a Brief Interview for Mental Status score of 15 out of 15 indicating the resident was cognitively intact. The assessment revealed the resident required supervision or touching assistance with transfers and ambulation and independent with all other aspects of care. The assessment also noted the resident received anti-coagulant medication. Review of the plan of care dated 01/02/25 for Resident #44 revealed the resident was at risk for bruising/bleeding related to use of potential side effect of medication: anti-coagulant with an intervention including obtain/report lab work per doctor order. Review of the physician's orders dated 01/02/25 revealed an order for an international normalized ratio (INR) (a blood test that tells you how long it takes for your blood to clot when on blood thinners, therapeutic ranges of INR results for a resident on an anticoagulation medication are 2.0 to 3.0 and levels become critical at 5.0) laboratory test to be completed every other day until INR was below three and the order was to be STAT with the scheduled time of 3:00 A.M. to 6:30 A.M. for draw time. Review of the medical record revealed no INR results were found for 01/06/25. Review of the progress notes dated 01/06/25 revealed no documented evidence the physician was notified of the laboratory testing not being completed on this date. On 02/06/25 at 12:21 P.M. an interview with the Director of Nursing (DON) revealed if laboratory tests were ordered as STAT, the physician should be notified by the end of the day if the laboratory result was not obtained for any reason and/or of the test results. On 02/06/25 at 1:28 P.M. interview with the Regional Nurse verified the physician was not notified on 01/06/25 of lab testing not being completed for Resident #44 due to insufficient specimen quantity. On 02/07/25 at 12:00 P.M. an interview with the DON revealed the DON believed Physician #300 was aware of the resident's CT scan results on 10/01/24 and that the resident missed her neurology appointment on 10/29/24 due to her hospitalization but verified neither notification was documented in the resident's medical record. On 02/07/25 at 9:23 A.M. interview with Physician #300 verified he was not aware the resident's labs were not completed on 01/06/25 until several weeks had passed. Review of the facility undated policy titled Anticoagulant Therapy Policy revealed physician notification was required for all abnormal lab results. This deficiency is based on incidental findings discovered during the course of this complaint investigation.
Sept 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, staff interview and review of facility policy, the facility failed to ensure staff ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, staff interview and review of facility policy, the facility failed to ensure staff followed infection control procedures including the proper use of personal protective equipment (PPE) to prevent transmission of COVID 19. This had the potential to affect all thirteen residents (Resident #14, Resident #15, Resident #16, Resident #17, Resident #18, Resident #19, Resident #20, Resident #21, Resident #22, Resident #23, Resident #24, Resident #25, and Resident #26) residing in Resident #26's assigned care area. Findings include: Resident #26 was admitted on [DATE] with diagnoses that included Parkinson's disease without dyskinesia, dysphasia following cerebral infarction, chronic kidney disease, congestive heart failure, atrial fibrillation, cardiomyopathy, gastro-esophageal reflux disease without esophagitis, and depression. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #26 was cognitively intact with minimal depression. Resident #26 had no impairment of range of motion in upper or lower extremities and uses a walker. Resident #26 was independent for eating and oral hygiene. Resident #26 required set-up/clean-up assistance for toileting, personal hygiene, and dressing and required partial/moderate assistance for showering. Resident #26 had a care plan that addressed transmission-based precautions for a positive COVID 19 test. The care plan also addressed Resident #26's preference for door to room to be open at all times due to the fear Resident #26 has when the door is closed. 09/03/24 10:30 A.M. interview with Licensed Practical Nurse (LPN) #460 confirmed Resident #26 was placed in airborne isolation on 08/31/24 after becoming symptomatic and then testing positive for COVID 19. 09/03/24 at 12:33 P.M. observation of Resident #26's door revealed it was wide open with the resident in bed watching TV. Observed State Tested Nursing Assistant (STNA) #410 walk into Resident #26's room with only a surgical face mask on. STNA #410 then left the room and went into Resident #24 and #25's room asking if the residents were done with their trays. STNA #410 did not change her mask or perform any hand hygiene. Interview on 09/03/24 at 12:42 P.M. with STNA #400 confirmed Resident #26's door was open. STNA #400 stated Resident #26 doesn't like his door closed; he was afraid when it was closed, and he opens it back up. STNA #400 confirmed STNA #410 went into Resident #26's with just a surgical face mask and when there was no tray to remove, she left and went into Resident #24 and #25's room with the same mask and no hand hygiene to collect meal trays. Interview on 09/03/24 at 12:44 P.M. with STNA #410 confirmed she went into Resident #26's with just a surgical face mask. STNA #410 stated they were told they only had to wear the PPE for direct patient care, if they were just delivering or picking up trays, a mask was okay. Interview on 09/03/24 at 3:30 P.M. with Resident #26 confirmed Resident #26 preferred to have his door open, at least far enough to see what is going on in the hallway. Interview on 09/03/24 at 4:00 P.M. with the Administrator confirmed the goal was to keep the door shut with airborne isolation if the resident can tolerate the door shut if but it is okay to have the door open. Administrator was told when the STNA's were asked about wearing PPE, they stated they were told they only had to wear PPE if they were doing direct care, and the Administrator stated the STNA's were confusing enhanced barrier precautions with isolation precautions. Interview on 09/03/24 at 3:45 P.M. with the Administrator confirmed the STNAs were assigned a specific group of rooms at the beginning of each shift. Resident #26 was included in the room [ROOM NUMBER] through 318 assignment (Resident #14, Resident #15, Resident #16, Resident #17, Resident #18, Resident #19, Resident #20, Resident #21, Resident #22, Resident #23, Resident #24, Resident #25, and Resident #26). Review of policy Infection Control Guidelines for All Nursing Procedures, undated, revealed an outline of education provided to all nursing staff, general guidelines for the difference between Standard Precautions and Transmission - Based Precautions. The policy addresses appropriate hand hygiene and use of personal protective equipment. These are considered general guidelines and refers readers to procedures for any specific infection control precautions. Review of Policy Coronavirus (COVID 19) Protocol, undated, specified staff would wear a N95 mask, eye protection, and gowns in quarantine/isolation rooms.
Dec 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital record review, and staff interview, this facility failed to ensure glucose monitoring w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital record review, and staff interview, this facility failed to ensure glucose monitoring was completed for a resident who had a diagnosis of type two diabetes mellitus with hyperglycemia (elevated blood glucose levels) and was prescribed a medication that would cause hyperglycemia in patients with diabetes. This affected one (Resident #60) of the four residents reviewed for glucose monitoring. The facility census was 28. Findings include: Review of the medical record for Resident #60 revealed an admission date of 11/03/23 and a discharge date of 11/08/23. Diagnoses included type two diabetes mellitus with hyperglycemia, heart disease, and parainfluenza virus pneumonia. Review of Resident #60's hospital daily progress note dated 10/26/23 at 12:00 P.M. created by Physician #300 revealed under section titled Assessment/Plan 8. Diabetes mellitus: Hyperglycemia due to steroids Ac 7.2% Continue Levemir 8 units twice a day plus a sliding scale insulin. Goal glucose between 140-180, steroids being reduced. Continued review of hospital discharge orders revealed a order for Prednisone 10 milligrams (mg) tablets, dose pack. Start on 11/03/23. Take 6 tablets one time each day for one day, then 5 tablets one time a day for one day, then 4 tablets one time a day for one day, then 3 tablets one take a day for one day, then 2 tablets one time a day for one day and then the last dose will be one tablet one day a day for the final day. Review of Resident #60's discharge Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident's memory was intact and the resident was independent with daily decision making abilities. Review of Resident #60's orders for November 2023 revealed blood glucose monitoring was not ordered until 11/08/23 where her glucose levels were noted to be 386 milligrams per deciliter (mg/dL) Interview on 12/11/2023 at 2:30 P.M. with Regional Nurse #45 confirmed Resident #60 had a diagnosis of type two diabetes mellitus and while in the hospital had experienced high blood glucose readings (hyperglycemia) resulting in glucose monitoring and insulin which was noted to be caused by the resident receiving Prednisone or steroids. Regional Nurse #45 also confirmed Resident #60 continued this Prednisone medication while at the facility but there was not order for the nursing staff to monitor the resident glucose levels. Regional Nurse #45 confirmed one of the nursing staff should have realized this resident had a history of hyperglycemia while taking this medication and recommended frequent glucose monitoring to the physician. This deficiency represents non-compliance investigated under Complaint Number OH00148334.
Sept 2023 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure a significant change assessment was completed when Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure a significant change assessment was completed when Resident #19 was admitted to hospice. This affected one resident (#19) of one resident reviewed for change in condition. The facility census was 35. Findings include: Review of the medical record for Resident #19 revealed an admission date of 07/24/23 with diagnoses including cachexia, dysphagia, malignant neoplasm of colon, hypertension, depression, chronic systolic heart failure, anxiety disorder, and actinic keratosis. Review of the Comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #19 had intact cognition. Review of Resident #19's MDS assessments on 09/05/23 revealed a significant change assessment had not been initiated. Review of the physician order dated 08/09/23 revealed Resident #19 was admitted to hospice care. Interview on 09/07/23 at 2:45 P.M. with MDS nurse #101 and Regional MDS #133 verified a comprehensive assessment was not initiated when Resident #19 was admitted to hospice as it should have been. Review of the policy Care plan- Use of undated, revealed changes in a residents condition must be reported to the MDS Assessment Coordinator so that a review of the resident's assessment and care plan could be made.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement a care plan related to hospice needs and oxy...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement a care plan related to hospice needs and oxygen status for Resident #19 and did not implement a care plan for anticoagulant use for Resident #16. This affected two residents (#16 and #19) of 19 residents whose care plans were reviewed. The facility census was 35. Findings include: 1. Review of the medical record for Resident #19 revealed an admission date of 07/24/23 with diagnoses including cachexia, dysphagia, malignant neoplasm of colon, hypertension, depression, chronic systolic heart failure, anxiety disorder, and actinic keratosis. Review of the Comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #19 had intact cognition. Review of the physician order dated 08/09/23 revealed Resident #19 was admitted to hospice care. Observation on 09/05/23 at 10:02 A.M. revealed Resident #19 had oxygen in place. Review of the plan of care revealed it was absent for hospice or oxygen use. Interview on 09/05/23 at 5:09 P.M. with the Director of Nursing (DON) verified Resident #19 was on oxygen and had not had a care plan for this prior to 09/05/23. Interview on 09/07/23 at 2:45 P.M. with MDS nurse #101 and Regional MDS #133 verified they had initiated the care plans for hospice and oxygen on 09/05/23. 2. Review of the medical record for Resident #16 revealed an admission date of 12/25/22. The resident was admitted with diagnoses including hypothyroid, atrial fibrillation, hypertension, dysphagia, and anorexia. Review of the quarterly MDS dated [DATE] revealed Resident #16 had severe cognitive loss. The resident required supervision with Activities of Daily Living (ADLs). Further review revealed Resident #16 had needed physical help for bathing of one person. Additionally, the resident was documented as having anticoagulant. Review of the physician orders dated 08/09/23 revealed Resident #16 had order for warfarin tablet 2.5 milligram (mg) oral at bedtime on Tuesday and warfarin 5 mg tablet at bedtime on Sunday, Monday, Wednesday, Thursday, Friday, and Saturday. Review of Resident #16's most recent care plan revealed no goals or interventions in place for anticoagulant. Interview 09/07/23 with Regional Director #131, verified that no plan of care was implemented for the usage of an anticoagulant. Review of the policy Care plan- Use of undated, revealed changes in a residents condition must be reported to the MDS Assessment Coordinator so that a review of the resident's assessment and care plan could be made.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on record review, observation, interview, and facility policy review the facility failed to revise Resident #14's care plan with changes to meet the need of resident care interventions as determ...

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Based on record review, observation, interview, and facility policy review the facility failed to revise Resident #14's care plan with changes to meet the need of resident care interventions as determined by the resident's need or as requested by the resident. This effected one resident (# 14) of 19 resident's for plans of care reviewed. The census was 35. Findings include: Review of the medical record for Resident #14 revealed an admission date of 12/17/22 with diagnoses including , dysphagia, unspecified injury of the head, acute respiratory failure, cerebral aneurysm, chronic ischemic heart disease, epileptic seizures, displaced fracture of the first cervical vertebra, candida sepsis, Unspecified hearing loss, bilateral, Cervical disc disorder with myelopathy, mid-cervical region, unspecified level and closed displaced fracture of acromial end of left clavicle. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed 07/28/23 revealed Resident #14 had moderate cognitive loss. Further evaluation of Resident #14's functional status required supervision for bed mobility, walk in corridor, locomotion off unit, dressing and personal hygiene. Resident #14 was independent for transfers, walk in room, locomotion on unit, eating, toilet use and was continent of bowel and bladder. Record review of Resident #14 medical records revealed that on 08/15/23 at 7:30 A.M., Resident #14 was found by staff in room on floor with 1 inch laceration on left side of head in hairline and unable to move arm without pain and was transported to hospital where a closed displaced fracture of acromial end of left clavicle was diagnosed. Further review of Resident #14's medical record revealed on 08/24/23 at 12:33 A.M. that Resident #14 slid off the footrest of her chair on to her buttocks and on 08/27/23 at 6:35 A.M. she was found sitting on floor beside her bed. Plan of care dated 12/30/22 for Resident #14 was silent for usage of sling/immobilizer device for left arm. Further review of plan of care for incidents on 08/24/23 and 08/27/23 and was found to be silent for new or reevaluated of previous interventions for both incidents. Interview and subsequent observation with Resident #14 on 09/05/23 at 10:34 am, stated she had fallen a few weeks ago while walking in her room causing an arm fracture and had to wear a sling on her arm since the fall and that she had fallen a few times after her fracture. Observation of Resident # 14, sitting in chair and left arm in sling/immobilizer device. Interview 09/07/23 with Regional Director #131, verified that no plan of care was implemented at the time of the device application nor was new or updated fall interventions placed on plan of care for the 08/24/23 and 08/27/23 incidents. Review of facility non-dated policy, Care Plan-Use Of, states the care plan shall be used in developing the residents daily care routines. Review of facility non-dated policy, Falls and Fall Risk, Managing, states, if falling recurs despite initial interventions, staff will implement additional or different interventions or indicated why the current approach remains relevant.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0687 (Tag F0687)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review the facility failed to ensure Resident #18 was provided proper podiatry care a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation and record review the facility failed to ensure Resident #18 was provided proper podiatry care and services. This affected one resident (Resident #18) out of one resident reviewed for podiatry care and services. This had the potential to affect 35 residents residing at the facility. Findings included: Review of the medical record revealed Resident #18 was admitted [DATE]. Resident #18's diagnoses include type two diabetes mellitus, diabetic neuropathy, chronic kidney disease stage three, surgical care following volvulus, major depressive disorder, anxiety disorder, and asthma. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #18 was cognitively intact and required extensive assistance with personal hygiene and bed mobility. Review of care plan with last review dated 08/06/23 revealed Resident #18 had an alteration in blood glucose metabolism related diagnoses of diabetes mellitus. Intervention included observe feet for potential ulcers. Resident #18 needs therapy services related to decline in prior function of activities of daily living (ADL)'s and mobility. Interventions included allow as much independence as possible and provide rest periods as needed to help minimize fatigue. There was no mention of foot care or need for podiatry services in the care plan. Review of Current orders for September 2023 revealed no orders for Podiatry services. Review of records for Resident #18 revealed there is no documentation of foot care or podiatry services since admission [DATE]. Resident #18 did sign consent for consulting services including podiatry dated 03/30/23. On 09/05/23 at 10:03 A.M., interview with Resident #18 revealed toenails are bothering him and need cut. Resident #18 states he has told several staff they bother him, but no one has done anything yet. Observed Resident #18's toenails to be long and yellowed, there is also a bruise on the top of the right foot. On 09/06/23 at 3:55 P.M., interview with Director of Nursing and Administrator verified the podiatrist only comes every couple of months. The podiatrist is the only person who can trim toenails for a resident with diabetes mellitus. The podiatrist is scheduled to come this month (September 2023) and Resident #18 is on the list to be seen by the podiatrist this month. On 09/07/23 at 8:10 A.M., further interview with Resident #18 revealed he has not seen a podiatrist since admission, he did not know that was an option and did not know he could request to see the podiatrist. Observed the toenails on both feet to be long and yellowed. Resident #18 states the toenails rub on the sheet and blanket and it hurts. It feels like the blanket is too heavy on my toenails. On 09/07/23 at 8:15 A.M., interview with State Tested Nursing Assistant (STNA) #118 revealed if the STNA notices long toenails during care it is reported to the nurse. If the resident is not a diabetic the STNA may cut the nails if the resident wishes. If the resident is a diabetic, the nurse will assess the situation and get the resident put on the list to see the podiatrist. STNA #118 stated Resident #18 has had dry feet and STNA #118 has rubbed lotion on Resident #18's dry feet and noted the toenails to be thick and yellow but not excessively long. On 09/07/23 at 8:25 A.M., interview with Licensed Practical Nurse (LPN) # 120 revealed if a STNA comes to the nurse with a concern about toenails the nurse assesses the resident for herself. If the toenails are long, the nurse then contacts the doctor and gets the resident on the list to see the podiatrist. The nurse contacts the social worker who maintains the list to see the consult services including the podiatrist. On 09/07/23 at 9:02 A.M., interview with Administrator confirmed Resident #18 signed a consent for consult services that includes podiatry on 03/30/23. Resident #18 was not seen on the regular visit day 06/27/23 and is now on the list to be seen 09/20/23 as a new patient visit. The administrator stated they do not have a policy for providing consult services like podiatry.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview, the facility failed to adequately monitor and provide oversight for resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview, the facility failed to adequately monitor and provide oversight for resident's nutritional status. This affected one (Resident #141) of three residents reviewed for nutrition. The census was 35. Findings Include: Resident #141 was admitted to the facility on [DATE]. His diagnoses were fracture of unspecified part of neck of right femur, muscle weakness, dysphagia, chronic obstructive pulmonary disease, end stage renal disease, atherosclerosis, chronic kidney disease, hypokalemia, hypoosmolality and hyponatremia, hypertension, cardiac murmur, osteoarthritis, bacterial pneumonia, anemia, hyperlipidemia, metabolic encephalopathy, vertigo, melena, shortness of breath, and alcohol abuse. Review of Resident #141 weights, dated 08/18/23 to 08/28/23, revealed the following weights: 08/19/23 (105.4 pounds), 08/21/23 (105.2 pounds), and 08/28/23 (115 pounds). Review of Resident #141 Dialysis Transfer Information Forms, dated 08/21/23 to 08/30/23, revealed the pre-weights varied between 51.2 kilograms (kg) and 52.3 kg (112.64 pounds to 115.06 pounds) and the post weights varied between 49.7 kg and 52.1 kg (109.34 pounds and 114.62 pounds). None of the weights (pre or post) were near the facility documented weights of 105 pounds. Review of Resident #141 progress notes, dated 08/28/23 to 08/29/23, revealed Dietitian #301 documented that there was a significant weight increase from 08/21/23 to 08/28/23, but she did not have any new orders or recommendations at that time. But, on 08/29/23, Dietitian #301 documented that a new recommendation/order was provided to the physician, and it was agreed upon/sign; although there was nothing specifically detailed in the progress note. Review of Resident #141 Dietary Recommendation, dated 08/28/23, revealed, Description of Condition Needing Intervention: significant weight gain in 7 days (9.3%), beneficial, supplement in place, and dialysis. The suggested intervention was to add a house supplement. The physician signed it on 08/29/23. Review of Resident #141 medical records since admission found no evidence that Dietitian #301 reviewed Resident #141 dietary records to compare the weights with the facility acquired weights. There was no evidence to support Resident #141 had an actual significant weight gain, yet she documented and assessed Resident #141 nutritional status based on a perceived weight gain, which included adding four ounce house nutritional supplement due to in part a significant weight gain (according to the Dietary Recommendation documentation). Interview with Director of Nursing (DON) and Regional Director #131 on 09/06/23 at 3:51 P.M. confirmed the facility weights on 08/18/24 and 08/21/23 were significantly different than the weights taken by the dialysis center. They confirmed there could have been two different weighing mechanisms used (hoyer versus traditional scale) from 08/18/23 to 08/28/23, and that could have contributed to the significant increase in documented weight. They confirmed there was no documentation to support Dietitian #301 reviewed the dialysis notes and weights to compare with the facility weights and determine if there was an actual significant increase. Interview with Company Dietitian #300 on 09/07/23 at 11:09 A.M. revealed she is not the dietitian for this facility, but is filling in for dietary needs while Dietitian #301 was on vacation. She confirmed a dietitian should look at dialysis notes and weights, and compare them with facility documentation to determine if there are weight errors, or if there nutritional orders should be put in place. She stated she looked at Resident #141 weights from the facility and from the dialysis center, and she would concur that the weights the facility took on 08/18/23 and 08/21/23 were most likely incorrect. But again, she confirmed the facility dietitian should be comparing weights across all areas of the resident's health/status.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and review of facility policies the facility failed to ensure physician'...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, medical record review, and review of facility policies the facility failed to ensure physician's orders were in place prior to oxygen administration and failed to ensure oxygen tubing was dated for Resident #19. This affected one resident (#19) of one resident reviewed for respiratory care. The facility census was 35. Findings include: Review of the medical record for Resident #19 revealed an admission date of 07/24/23 with diagnoses including cachexia, dysphagia, malignant neoplasm of colon, hypertension, depression, chronic systolic heart failure, anxiety disorder, and actinic keratosis. Review of the Comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #19 had intact cognition. Observation on 09/05/23 at 10:02 A.M. revealed Resident #19 had an oxygen concentrator in use. There was no date observed on the tubing. Interview on 09/05/23 at 10:05 A.M. with the Director of Nursing (DON) verified the oxygen tubing was undated and should have been. Observation on 09/05/23 at 10:30 AM revealed no physician order for oxygen. Review of the plan of care created 09/05/23 at 1:04 P.M. revealed Resident #19 was nonadherent with care and services as he removed oxygen and fiddled or played with the date tape on the date tape, removing it at times. Interventions included actively involving the resident in care, allowing resident to choose options when able, encouraging to express feelings, notifying physician of escalated or new behavior, and reiterating purpose and advantages of treatment for the resident. Interview on 09/05/23 at 5:09 P.M. with the DON verified the oxygen order had not been in place. She additionally reported she had not put in the care plan, however, Resident #19 fiddling with the date tape was not a real concern as it could have been put closer to the concentrator and out of his reach. Review of the policy Oxygen Administration undated, revealed staff was to verify there was a physician's order for the procedure. After completing oxygen set up the following information was to be recorded in the resident's medical record: date and time it was administered, rate of oxygen flow, route, and rationale, frequency and duration of the treatment, reason for as needed administration, how the resident tolerated the treatment, if the procedure was refused, and the signature and title of the person recording the information.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #185 revealed an admission date of 08/11/23 with diagnoses including dysthymic diso...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #185 revealed an admission date of 08/11/23 with diagnoses including dysthymic disorder, developmental disorder of scholastic skills, unspecified mood disorder, pain in left leg, headache, and abdominal distension. Review of the comprehensive MDS 3.0 assessment dated [DATE] revealed Resident #185 had intact cognition. She experienced almost constant pain over the last five days that made it hard for her to sleep and limited her day-to day activities. Her worst pain over the last five days was a ten. Review of the physician order dated 08/18/23 revealed an order for Acetaminophen 500 milligrams (mg), 1000 mg to be given for a pain of one to ten as needed. Nonpharmacological interventions were to be offered prior to administration. Review of the physician order dated 08/18/23 revealed an order for Acetaminophen 500 mg, 500 mg to be given for a pain of one to ten as needed. Nonpharmacological interventions were to be offered prior to administration. Review of the Medication Administration Record (MAR) for August and September 2023 revealed Acetaminophen 500 mg was administered on 08/18/23, 08/19/23, 08/21/23, 08/22/23, 08/27/23, 08/29/23, 08/31/23, 09/01/23, 09/02/23, and twice on 09/04/23 at 5:24 A M and 10:14 P.M. Review of the administration comments revealed pain was never rated on a scale of one to ten, and the description of pain was only given on 08/19/23, 08/31/23, and 09/02/23. No nonpharmacological interventions were documented. Review of the MAR for August and September 2023 revealed Acetaminophen 1000 mg was administered on 08/20/23 for a pain of six, on 08/23/23 for a pain of seven, twice on 08/26/23 for a pain of five and a pain of eight, 08/27/23 for a pain of eight, 08/29/23 for a pain of six, and 08/30/23 for a pain of five. No nonpharmacological interventions were documented. Review of the plan of care dated 08/31/23 revealed Resident #185 had pain related to headaches. Interventions included administering pain medications, coordinating with therapy, observing for episodes of breakthrough pain, offering additional non-pharmacological interventions, and remind resident to report pain early. Review of the plan of care dated 09/01/23 revealed Resident #185 had the potential for alteration in comfort related to pain in left leg, abdominal bloating, and cramping. Interventions included assessing pain for cause, location, and duration, assisting resident to maintain most comfortable position, attempt alternate relief measures, encourage resident to rate pain, encourage resident to report pain early, medicate per order for resident pain, and observing for nonverbal signs of pain. Interview on 09/06/23 at 10:45 A.M. with the Director of Nursing (DON) verified all pain medications had parameters of a pain for one to ten. She reported the nurse and the resident decided which medication was more appropriate at each instance. The DON verified non-pharmacological interventions were not documented for either dosage of Acetaminophen and should have been. She additionally verified the pain rating and location of pain should have been documented for each administration. Review of the policy Pain Assessment and Management Protocol undated revealed orders for 'as needed' medications were to note the pain intensity using a numeric pain scale or the pain assessment in advanced dementia scale. Non-pharmacological interventions were to be attempted before administering 'as needed' medications. Based on medical record review, staff interview, and facility policy review, the facility failed to provide proper parameters for as needed pain medications and did not attempt non-pharmacological interventions prior to the administration of as needed pain medications. This affected three (Residents #136, #143, and #185) of six residents reviewed for unnecessary medications. The census was 35. Findings include: 1. Resident #136 was admitted to the facility on [DATE]. His diagnoses were metabolic encephalopathy, lobar pneumonia, altered mental status, retention of urine, dysphagia, urinary tract infection, atherosclerotic heart disease, hypertension, hypoosmolality and hyponatremia. His Minimum Data Set (MDS) assessment had not been completed to determine his cognitive status. Review of Resident #136 physician orders revealed an order for acetaminophen 500 milligrams, amount one to two tablets every four hours as needed for pain. There was no parameters or instructions on when the nurse was to administer one or two tablets when the resident expressed pain. Review of Resident #136 Medication Administration Record (MAR), dated September 2023, revealed he was administered acetaminophen on 09/04/23, but there was no documentation to support if non-pharmacological interventions were attempted prior to administration nor were there any instructions/documentation as to how many tablets were administered. Interview with Regional Director #131 and Director of Nursing (DON) on 09/06/23 at 3:24 P.M. both confirmed there were no documented parameters as to when the facility should administer one or two tablets; they confirmed it should be defined. Also, non-pharmacological interventions should be documented in the notes section of the MAR, and confirmed there were none documented for the administration of acetaminophen on 09/04/23. 2. Resident #143 was admitted to the facility on [DATE]. Her diagnoses were osteomyelitis of vertebra, pneumonia, urinary tract infection, osteoarthritis, hypothyroidism, type II diabetes, hyperlipidemia, major depressive disorder, hypoosmolality and hyponatremia, hypertension, insomnia, anxiety disorder, atherosclerosis of aorta, chronic kidney disease, and muscle weakness. Her Minimum Data Set (MDS) assessment had not been completed to determine her cognitive status. Review of Resident #143 physician orders revealed an order for Gabapentin 100 mg every eight hours as needed for moderate pain. There was no documentation to clarify what moderate pain would be defined as. Also, Resident #143 was ordered Oxycodone 10-325 mg every six hours as needed for severe pain. There was no documentation to clarify what severe pain would be defined as. Review of Resident #143 MAR, dated September 2023, revealed no documentation to support non-pharmacological interventions were attempted prior to any administrations of Gabapentin or Oxycodone. Interview with Regional Director #131 and Director of Nursing (DON) on 09/06/23 at 3:24 P.M. both confirmed there were no policies or procedures to define what moderate pain or severe pain would be. They both agreed that moderate and severe pain could be different for each person. Also, non-pharmacological interventions should be documented in the notes section of the MAR and they were not for each of these administrations.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and facility policy review, the facility failed to obtain proper justification ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and facility policy review, the facility failed to obtain proper justification for the use of antibiotic medications. This affected two (Residents #136 and #143) of three residents reviewed for infections. The census was 35. Findings Include: 1. Resident #136 was admitted to the facility on [DATE]. His diagnoses were metabolic encephalopathy, lobar pneumonia, altered mental status, retention of urine, dysphagia, urinary tract infection, atherosclerotic heart disease, hypertension, hypoosmolality and hyponatremia. His Minimum Data Set (MDS) assessment had not been completed to determine his cognitive status. Review of Resident #136 physician orders revealed he was ordered the medication Amoxicillin 875-125 milligrams, one tablet twice daily. But review of the physician orders and medication administration records (MAR) confirmed there was no justification for this medication. Review of Resident #136 McGeer's Criteria assessments, dated 09/02/23, revealed one was completed for both encephalopathy secondary to a urinary tract infection, and one for bilateral lower lobe pneumonia. There was no documentation to support which infection the amoxicillin was prescribed for. Interview with Regional Director #131 and Director of Nursing (DON) on 09/06/23 at 3:24 P.M. confirmed there was no documented justification for the use of amoxicillin. They both confirmed McGeer's criteria was completed for both infections (UTI and pneumonia), but there was no documented justification as to which infection the amoxicillin was prescribed for. 2. Resident #143 was admitted to the facility on [DATE]. Her diagnoses were osteomyelitis of vertebra, pneumonia, urinary tract infection, osteoarthritis, hypothyroidism, type II diabetes, hyperlipidemia, major depressive disorder, hypoosmolality and hyponatremia, hypertension, insomnia, anxiety disorder, atherosclerosis of aorta, chronic kidney disease, and muscle weakness. Her Minimum Data Set (MDS) assessment had not been completed to determine her cognitive status. Review of Resident #143 physician orders revealed she was ordered the medication ceftriaxone two grams via intravenous (IV). But review of the physician orders and medication administration records (MAR) confirmed there was no justification for this medication. Interview with Regional Director #131 and Director of Nursing (DON) on 09/06/23 at 3:24 P.M. both confirmed there was no documented justification for the use of ceftriaxone. Review of facility Communication of Resident Condition and Treatment with Antimicrobial Orders policy, dated November 2019, revealed antimicrobials will be used only for as long as needed to treat infections, minimized the risk of relapse, or control active risk to others. If the resident's condition warrants antimicrobial use, the physician/prescribers will provide antimicrobial orders, which should include the following elements: name of medication, dose, route of administration, duration of therapy and indication of use.
May 2023 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Quality of Care (Tag F0684)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital admission and discharge record record review, staff, physician and surgeon interview, a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, hospital admission and discharge record record review, staff, physician and surgeon interview, and policy and procedure review, the facility failed to implement the necessary care and treatment at the time of admission to prevent Resident #23's surgical wounds from becoming necrotic, infected and dehisced in 12 days. Actual harm occurred on 05/03/23 when Resident #23 was re-admitted to the local hospital for incision, drainage, surgical debridement, wound vacuum placement and intravenous antibiotics for infection following a femoral arterial graft (bypass). This affected one of three residents reviewed for non pressure wound care. The facility identified two other residents with non pressure wounds. The facility census was 35. Findings include: Review of the medical record for Resident #23 revealed an admission date of 04/21/23 with a discharge return anticipated on 05/03/23. Diagnoses included encounter for displacement of femoral arterial graft (bypass), other disorder of circulatory system, metabolic encephalopathy, and altered mental status. Review of the hospital discharge instructions for Resident #23 dated 04/21/23 revealed to apply a clean dressing to the wounds. Review of the admission nursing assessment dated [DATE] at 6:15 A.M. identified Resident #23 was admitted with a wound. The note referred the reader to the skin grid document. Review of the initial wound assessment dated [DATE] revealed Resident #23 had a surgical wound to the right calf and right groin. The right calf surgical wound measured seven inches in length with 15 staples, and the right groin measured two and half inches with 12 staples. There was no tunneling or undermining noted and the wounds surface was red with staples in place. The nurse noted the hospital paperwork noted at the top of the right calf an area was open that measure 3.5 centimeters (cm) by 1.5 cm where two staples were removed to allow drainage of a hematoma. A scant amount of sanguineous drainage with no odor was noted to the small open area that was also beefy red in color. The staples were intact and edges well approximated. The initial wound assessment also indicated Current wound treatment: none listed. The physician and family were notified. Review of the base line plan of care dated 04/22/23 revealed Resident #23 had a surgical wound. The goal was show evidence of healing through 30 days. Approaches included check the resident's skin weekly with daily care and bathing, report skin concerns to the physician and or Nurse Practitioner (NP), inform physician and or NP of any changes in skin conditions, and monitor for pain. Review of physician's orders for April 2023 and May 2023 revealed no orders for care of the surgical wounds. Review of the Treatment Administration Record (TAR) for April 2023 and May 2023 revealed no documentation Resident #23 received care and treatment to the surgical wounds to right groin and right calf. Review of the skilled nursing note dated 04/22/23 revealed Resident #23's skin was warm, dry with dressing in place. A skilled nursing note dated 04/23/23 revealed Resident #23's skin was warm, dry with dressing place. A skilled nursing note dated 04/29/23 revealed Resident #23's skin was warm, dry with no dressing in place. A skilled nursing note dated 05/01/23 revealed Resident #23's skin was warm, dry, with dressing in place. A skilled nursing note dated 05/02/23 revealed Resident #23's skin was warm, dry with dressing in place. A skilled nursing note dated 05/03/23 revealed Resident #23's skin was warm, dry with dressing in place. Review of the weekly wound monitoring sheets dated 04/25/23 revealed Resident #23 had a surgical wound to right calf and right groin area. No exudate or odor noted. The staples were in place and the top of the right calf wound remained open. The wound treatment was to leave open to air. A weekly wound monitoring sheet dated 05/03/23 revealed Resident #23 had a surgical wound to right calf and right groin area. The open area at top of right calf had moderate amount of serosanguinous drainage with no odor. The skin was separating from the staples per the in house wound physician due to arteries not healing after surgery. Resident #23 had a follow up appointment with surgeon this date (05/03/23). Review of the comprehensive Minimum Data Set assessment, dated 04/28/23 revealed Resident #23 had intact cognition. Resident #23 required limited assistance of one person for bed mobility and transfers. Ambulation did not occur during the look back period. The assessment indicated Resident #23 had a surgical wound with no treatment. Review of hospital documentation dated 05/03/23 by attending Surgeon #4 revealed Resident #23 returned to his office today for surgical follow up. Resident #23's entire right calf incision had dehisced (a partial or total separation of previously approximated wound edges, due to failure of proper wound healing) and had skin necrosis (death) in that area. Resident #23 also had an open area to the proximal incision that measured less than one cm. The physician probed the area with a wooden swab and return of 0.5 cubic centimeter of purulent drainage was extruded from the site. The wounds were cleaned, and dressed. Resident #23 stated the wound dressings had not been changed in four days. Resident #23 was a direct admit to the hospital for intravenous antibiotics, wound care including debridement and wound vacuum placement. The wound team assessment on 05/04/23 revealed the dressings were removed, the wounds cleaned and cultures were obtained from both wounds. The wounds were redressed as Resident #23 was having surgical debridement the following day. Resident #23 had surgical wound debridement on 05/04/23 with a wound vacuum placed on groin area and dressing applied to right calf. On 05/08/23 a wound vacuum was placed on the right calf as well. An interview on 05/11/23 at 1:14 P.M. with the Director of Nursing (DON) confirmed by review of Resident #23's physician's orders there was not an order addressing Resident #23's surgical wounds, including care, monitoring or treatment. The DON stated Resident #23 had two surgical wounds with staples and typically those wounds would be monitored and left open to air. The DON confirmed all wound care and treatment for wounds would be on the resident's TAR and wound monitoring sheets would be completed weekly. The DON stated she did not recall if Resident #23 had wound dressings in place. On 05/03/23 the DON asked the in house wound physician to assess Resident #23's wounds as they did not look good. A phone interview on 05/11/23 at 3:35 P.M. with the in house wound physician, Physician #5, revealed the nurses at the facility had asked him to look at Resident #23's right leg. Physician #5 stated the wound concerns could be from a complication from the surgery and the necrosis tissue on the edge of the incision was typical with little blood supply. Physician #5 would expect the facility nursing staff to provide care and treatment for wounds and follow the physician orders. Physician #5 also stated surgical wounds with staples would not necessarily have wound care. Usually, the first 48-72 hours the surgeon would not want the dressing removed although Physician #5 was not sure if this was the case for Resident #23. Physician #5 did not know if Resident #23 had a dressing to her wounds. There was not a dressing in place when Physician #5 assessed the wounds on 05/03/23. An interview on 05/17/23 at 9:45 A.M. with the Medical Director, Physician #3, revealed Physician #3 completed his admission assessment for Resident #23 on the Wednesday after her admission on [DATE] and stated the wounds had no issues or problems. Physician #3 did not recall if Resident #23 had dressings in place to the wounds. Physician #3 assessed Resident #23 again around 05/03/23 and stated there was a small area dehiscing at the opening at the top of the groin incision. There was no drainage and no cellulitis (bacterial infection involving the inner layers of the skin). The physician did not give any orders for care or treatment as Resident #23 was scheduled to see the surgeon. Physician #3 stated his expectations for a wound with staples would be to clean daily, monitor and dressing change per surgeon's orders. Physician #3 also stated he would expect the nursing staff to ask for orders for wound care if not on discharge instructions. An interview on 05/17/23 at 10:20 A.M. with Licensed Practical Nurse (LPN) #14 revealed Resident #23 arrived at the facility later in the evening. LPN #14 did not recall any orders for care of the surgical wounds. LPN #14 stated wounds should have orders to monitor and clean, but in this case there were no orders. LPN #14 said when there was a wound and no orders, she would ask the day shift nurse to contact the surgeon for orders. LPN #14 was an agency nurse and worked again on 05/02/23. Resident #23's son asked LPN #14 to look at his mother's wounds. LPN #14 stated the wounds looked pretty nasty and she covered them with a dry dressing. LPN #14 stated she did not notify the physician. An interview on 05/17/23 at 10:30 A.M. with Registered Nurse (RN) #46 revealed on admission all residents received a skin assessment and if the resident had a wound, the nurse would assess the wounds and notify the physician of admission and request orders if needed. The admitting nurse would put orders in the chart and complete all assessments. A subsequent interview on 05/17/23 at 10:50 A.M. with the DON revealed there was not a dressing on Resident #23's surgical wounds that she witnessed. There was not an order for wound care, and with no orders the wound would be left open to air. The DON again stated that was how the facility handled surgical wounds with staples. The facility did not provide a policy or procedure guide stating that information. Review of facility policy titled Wound Care with no date, revealed the facility failed to verify that there was a physician order for wound care as indicated in the policy. Review of the facility policy titled Admissions to the Facility with no date, revealed the facility failed to notify the attending physician for information needed for the immediate care of the resident including orders for care of surgical wounds as indicated in the policy. This deficiency represents non-compliance investigated under Complaint Number OH00142638.
Sept 2021 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure personal hygiene in the form of showers was completed as scheduled for residents unable to complete showers independen...

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Based on observation, interview, and record review, the facility failed to ensure personal hygiene in the form of showers was completed as scheduled for residents unable to complete showers independently. This affected two (Resident #2 and Resident #27) of three residents reviewed for showers. The facility census was 27. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 08/20/20. Diagnoses included paraplegia, chronic obstructive pulmonary disease (COPD), dyspnea, unspecified dementia without behavioral disturbance, major depressive disorder, osteoarthritis, unspecified rotator cuff tear or rupture of right shoulder, anxiety disorder, schizoaffective disorder, Bipolar disorder, and weakness. The Annual Minimum Data Set (MDS) on 08/25/21 revealed Resident #2 had moderately impaired cognition and was totally dependent on staff for assistance with bathing. Review of the plan of care for Resident #2 revised 05/18/21 revealed the resident had impaired Activity of Daily Living (ADL) function and required assistance to perform/complete ADL's. Goals for the resident included: provide nail care and shampoo hair with showers per weekly schedule, groom hair daily and encourage resident to participate as able, provide assistance with morning and afternoon care, encourage resident to participate with hygiene as tolerated, assist with and/or shave facial hairs daily as needed or per resident preference. Review of shower logs from 07/01/21 through 08/30/21 revealed from 07/05/21 to 08/05/21, Resident #2 only received either an other bath or a partial bed bath. The resident received a complete bed bath on 08/05/21. From 08/09/21 to 08/18/21, there were no documented showers or bed baths completed. On 08/18/21, Resident #2 refused a shower. From 08/18/21 to 08/30/21, there were no documented showers or bed baths completed. Interview on 09/07/21 at 11:09 A.M. with Resident #2 revealed the resident had not received a shower in three weeks until yesterday, 09/06/21. The resident stated he did refuse a shower or a bed bath sometimes but that was because the staff offered to assist him when it was too late in the day. Interview on 09/09/21 at 2:30 P.M. with the Director Of Nursing (DON) confirmed residents are scheduled for showers or bed baths at least twice a week. The other bath did not include washing Resident #2's hair or completing nail care. The aide washed the resident up while he was in the bathroom. The DON confirmed there was no documentation the resident received a complete bed bath or shower from 07/05/21 through 08/05/21 or from 08/09/21 through 08/30/21. 2. Review of the closed medical record for Resident #27 revealed an admission date on 07/30/21 and a discharge date on 08/22/21. Medical diagnoses included encephalopathy, muscle weakness, unspecified dementia with behavioral disturbance, chronic obstructive pulmonary disease (COPD), unspecified rotator cuff tear or rupture of left shoulder, abdominal aortic aneurysm, and Type II Diabetes mellitus without complications. The admission MDS 3.0 assessment, dated 08/05/21, revealed Resident #27 had moderately impaired cognition and required extensive assistance from one staff person to complete bathing. Review of the plan of care for Resident #27 dated 08/02/21 revealed the resident had a self-care deficit due to medical diagnoses including encephalopathy, diabetes, COPD, history of carotid artery surgery, pacemaker, and abdominal aneurysm repair and mental health diagnoses including forgetfulness, annoyance, and frustration. Interventions included allow as much independence with Activities of Daily Living (ADLs) as possible while still maintaining safety, provide encouragement as needed to participate with ADLs daily and offer praise for resident's efforts, provide assistance as needed with ADLs. Review of shower logs dated from 07/30/21 to 08/21/21 revealed there was no documentation Resident #27 had received a shower or a complete bed bath from 07/30/21 to 08/06/21 or from 08/08/21 to 08/14/21. Interview on 09/09/21 at 2:30 P.M. with the Director Of Nursing (DON) confirmed residents are scheduled for showers or bed baths at least twice a week. The DON stated the facility was using agency staff frequently and accurate documentation had been an issue. The DON confirmed there was no documentation showing Resident #27 had received a shower or bed bath from 07/30/21 to 08/06/21 or 08/08/21 to 08/14/21. The DON stated the facility did not have a policy related to providing ADLs for dependent residents or showers/bathing. This deficiency substantiates Master Complaint Number OH00125518 and Complaint Number OH00125449.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, medical record review, staff interview, and review of facility policy and procedure, the facility failed to ensure appropriate fall interventions were in place. This affected one...

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Based on observation, medical record review, staff interview, and review of facility policy and procedure, the facility failed to ensure appropriate fall interventions were in place. This affected one resident (Resident #7) out of four residents reviewed for falls. The census was 27. Findings Include: Review of the medical record for Resident #7 revealed an admission date of 05/17/17 and the diagnoses of cachexia, spinal stenosis, dementia, anxiety, high blood pressure, chronic kidney disease stage 3, vitamin D deficiency, osteoporosis, peripheral vascular disease, depression, muscle weakness, contractures, insomnia, peptic ulcer disease. Review of the Minimum Data Set (MDS) assessment, dated 06/10/21, revealed the resident had a Brief Interview of Mental Status (BIMS) of 04 indicating impaired cognition and she required extensive assistance of one staff for bed mobility. Review of the care plan dated 06/02/18 revealed the resident was at risk for falls or injuries related to behaviors, confusion, altered mental status, incontinence, and medications with interventions for bilateral floor mats when in bed and low bed when occupied. Observation on 09/07/21 at 11:00 A.M., on 09/08/21 at 3:34 P.M. and on 09/09/21 at 7:51 A.M. revealed Resident #7 had a half sized fall mat to the top right side of her bed and a half sized floor mat to the lower left side of her bed. There were no floor mat protections to the lower right and top left side of her bed. Interview on 09/09/21 at 11:17 A.M. with the Director of Nursing (DON) confirmed the resident didn't have full floor mats to the sides of her bed and also confirmed if she were to fall out of her bed, on either side, the floor mat would only protect half of her body rendering it ineffective. She stated she changed the half sized mats to full sized mats. Review of the policy and procedure titled, Managing Falls and Fall Risk, undated, revealed the staff will identify and implement relevant interventions to try to minimize serious consequences of falling. This deficiency substantiates Master Complaint Number OH00125518 and Complaint Number OH00125449
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

Based on medical record review, staff interview, and facility policy and procedure, the facility failed to provide physician orders for a continuous positive airway pressure (CPAP) machine and its mai...

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Based on medical record review, staff interview, and facility policy and procedure, the facility failed to provide physician orders for a continuous positive airway pressure (CPAP) machine and its maintenance. This affected one resident (Resident #27) of two residents reviewed for CPAPs. The census was 27. Findings Include: Review of the closed medical record for Resident #27 revealed an admission date of 07/30/21 and a discharge date of 08/22/21. Diagnoses included encephalopathy, muscle weakness, high blood pressure (HTN), anemia, chronic obstructive pulmonary disease (COPD), diabetes type two, amnesia, and dementia with behavioral disturbances. Review of the Minimum Data Set (MDS) assessment, dated 08/05/21, revealed the resident had a Brief Interview of Mental Status (BIMS) of 11 indicating moderately impaired cognition and the resident required extensive assistance of one staff for bed mobility, transfers, locomotion via wheelchair, dressing, toilet use, and personal hygiene and he required supervision set up only for eating. Review of the plan of care dated 08/02/21 revealed the resident had cardiac impairment related to: HTN, COPD on oxygen and uses CPAP machine, uses a pacemaker, had carotid artery surgery and left upper leg vascular surgery with interventions to administer medications as ordered, administer oxygen as ordered, observe for edema, shortness of breath headache, dizziness, chest pain, nose bleeds, elevated blood pressure, pulse or respirations, obtain lab work per orders, and obtain vital signs per orders. The care plan also revealed the resident had the potential or alteration in respiratory function related to COPD with use of CPAP and oxygen and potential for COVID19 with interventions to administer medications as ordered, administer oxygen and respiratory treatments as ordered, auscultate lung sounds as needed, elevate the head of the bed, encourage fluids, encourage coughing and deep breathing, obtain vital signs as ordered and labs as ordered. Review of the physician orders from July 2021 through August 2021 revealed orders to change oxygen tubing weekly on Mondays, continuous oxygen at 2 liters (L) per nasal cannula every shift and record oxygen saturation, and record oxygen saturation once a month on room air. There was no documented evidence of a physician order for a CPAP machine or its maintenance. Review of the nursing progress notes from July 2021 through August 2021 revealed on 07/30/21 at 10:49 P.M. the resident was resting in bed with his eyes closed and his CPAP was intact and functioning properly; On 08/01/21 at 12:50 A.M. the resident was resting in bed with his CPAP and oxygen on; On 08/01/21 at 8:30 P.M. the resident was lying in bed with oxygen on 2 Liters and CPAP on. The nurse's notes revealed the resident wore his CPAP on the nights of 07/30/21, 07/31/21, 08/01/21, 08/04/21, 08/06/21, 08/08/21, 08/09/21, 08/14/21. On 08/02/21 and 08/20/21 he took his CPAP off and on through the night. Interview on 09/09/21 at 10:59 A.M. with the Director of Nursing (DON) confirmed the resident didn't have physician orders for the CPAP machine or its maintenance, she stated the resident's wife brought the CPAP from home. Interview on 09/09/21 at 11:55 A.M. with Licensed Practical Nurse (LPN) #312 revealed Resident #27's CPAP was placed every night, but he would constantly remove it and staff would attempt to replace it. Review of facility policy titled CPAP/BiPAP Support, undated, revealed staff should review physician orders to determine oxygen concentration and flow, and the PEEP pressure for the machine. They should also follow manufacture instructions for CPAP machine set up and oxygen delivery. This deficiency substantiates Master Complaint Number OH00125518 and Complaint Number OH00125449
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

Based on medical record review and staff interview, the facility failed to ensure physician orders were transcribed into the Medication Administration Record (MAR) and completed as ordered. This affec...

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Based on medical record review and staff interview, the facility failed to ensure physician orders were transcribed into the Medication Administration Record (MAR) and completed as ordered. This affected one resident (Resident #27) of six residents reviewed for unnecessary medications. The census was 27. Findings Include: Review of the closed medical record for Resident #27 revealed an admission date of 07/30/21 and a discharge date of 08/22/21. Diagnoses included encephalopathy, muscle weakness, high blood pressure, anemia, chronic obstructive pulmonary disease (COPD), diabetes type two, amnesia, and dementia with behavioral disturbances. Review of the Minimum Data Set (MDS) assessment, dated 08/05/21, revealed the resident had a Brief Interview of Mental Status (BIMS) of 11 indicating moderately impaired cognition and the resident required extensive assistance of one staff for bed mobility, transfers, locomotion via wheelchair, dressing, toilet use, and personal hygiene and he required supervision set up only for eating. Review of the plan of care dated 08/02/21 revealed the resident had the potential for changes in blood sugars related to diabetes with interventions to monitor blood glucose as ordered, blood sugar tests, labs and consults as ordered, and give medications and treatments as ordered. Review of the pharmacy recommendations, signed and dated 08/18/21, revealed the pharmacist recommended the resident obtain a Hemoglobin A1C (HgA1C) now and in three months and also recommended the resident have a Glucagon 1 mg subcutaneous or intramuscular injection every 15 minutes as needed for hypoglycemia since he required management for diabetes. The laboratory HgA1C order was not obtained, and the Glucagon injection order was not placed into the MAR. Review of the resident's blood sugars revealed he would not have required a Glucagon injection during his stay at the facility. Interview on 09/08/21 at 2:34 P.M. with the Director of Nursing (DON) confirmed the orders were not completed. This deficiency substantiates Master Complaint Number OH00125518.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 2 harm violation(s), $269,186 in fines. Review inspection reports carefully.
  • • 22 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $269,186 in fines. Extremely high, among the most fined facilities in Ohio. Major compliance failures.
  • • Grade F (3/100). Below average facility with significant concerns.
Bottom line: Trust Score of 3/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Altercare Newark South Inc.'s CMS Rating?

CMS assigns ALTERCARE NEWARK SOUTH INC. an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Ohio, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Altercare Newark South Inc. Staffed?

CMS rates ALTERCARE NEWARK SOUTH INC.'s staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 70%, which is 24 percentage points above the Ohio average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 80%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Altercare Newark South Inc.?

State health inspectors documented 22 deficiencies at ALTERCARE NEWARK SOUTH INC. during 2021 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 19 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Altercare Newark South Inc.?

ALTERCARE NEWARK SOUTH INC. is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by ALTERCARE, a chain that manages multiple nursing homes. With 48 certified beds and approximately 42 residents (about 88% occupancy), it is a smaller facility located in NEWARK, Ohio.

How Does Altercare Newark South Inc. Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, ALTERCARE NEWARK SOUTH INC.'s overall rating (2 stars) is below the state average of 3.2, staff turnover (70%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Altercare Newark South Inc.?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.

Is Altercare Newark South Inc. Safe?

Based on CMS inspection data, ALTERCARE NEWARK SOUTH INC. has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Ohio. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Altercare Newark South Inc. Stick Around?

Staff turnover at ALTERCARE NEWARK SOUTH INC. is high. At 70%, the facility is 24 percentage points above the Ohio average of 46%. Registered Nurse turnover is particularly concerning at 80%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Altercare Newark South Inc. Ever Fined?

ALTERCARE NEWARK SOUTH INC. has been fined $269,186 across 2 penalty actions. This is 7.5x the Ohio average of $35,771. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Altercare Newark South Inc. on Any Federal Watch List?

ALTERCARE NEWARK SOUTH INC. is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.