OTTAWA CO RIVERVIEW NURSING HO

8180 W STATE RT 163, OAK HARBOR, OH 43449 (419) 898-2851
Government - County 115 Beds Independent Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
58/100
#523 of 913 in OH
Last Inspection: May 2023

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Ottawa Co Riverview Nursing Home has a Trust Grade of C, which means it is average and positioned in the middle of the pack compared to other facilities. It ranks #523 out of 913 in Ohio, placing it in the bottom half, and #3 of 4 in Ottawa County, indicating only one local option is better. The facility's trend is stable, with the same number of issues noted in both 2024 and 2025. Staffing is a strength with a rating of 4 out of 5 stars and a turnover rate of 41%, which is below the state average, suggesting experienced staff who know the residents well. On the downside, there was a critical finding related to inadequate risk assessments for bed rail safety, and concerns about delayed reporting of resident-to-resident abuse allegations, which highlight potential areas for improvement. However, it is worth noting that the facility has not incurred any fines, demonstrating compliance with regulations.

Trust Score
C
58/100
In Ohio
#523/913
Bottom 43%
Safety Record
High Risk
Review needed
Inspections
Holding Steady
1 → 1 violations
Staff Stability
○ Average
41% turnover. Near Ohio's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Ohio facilities.
Skilled Nurses
○ Average
Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
✓ Good
Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 1 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (41%)

    7 points below Ohio average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

3-Star Overall Rating

Near Ohio average (3.2)

Meets federal standards, typical of most facilities

Staff Turnover: 41%

Near Ohio avg (46%)

Typical for the industry

The Ugly 4 deficiencies on record

1 life-threatening
Jun 2025 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0700 (Tag F0700)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, staff interview, coroner interview, coroner's office investigator interview, review...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, staff interview, coroner interview, coroner's office investigator interview, review of the U.S. Food and Drug Administration Guide to Bed Safety Bed Rails in Hospitals, Nursing Homes and Home Healthcare, review of Zenith 9000 Bed Service Manual, review of the Panacea Air Ease Owner's Manual review of policy on Bed Safety and Bed Rails, review of the facility investigation timeline, and review of the county coroner's preliminary findings, the facility failed to thoroughly assess the residents for the risk of entrapment when utilizing bed rails, when the facility assessment did not include compressing the alternating pressure relieving mattress (APM) to measure the potential gap between the mattress and the side rail, the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. This resulted in Immediate Jeopardy and serious life-threatening harm/death for one resident (#200), when his head became wedged between the APM and the right-side grab bar rail, with his legs and lower body near the bed on the floor mat next to the bed, subsequently causing asphyxia leading to death. Additionally, five residents (#31, #35, #58, #60, and #69) were placed at potential risk for harm that was not Immediate Jeopardy as they were at risk of entrapment due to utilizing APM with bed rails and not fully assessed for the potential for possible entrapment. This affected six (#31, #35, #58, #60, #69, and #200) of six residents reviewed for use of bed rails. On 05/28/25 at 2:11 P.M., the Licensed Nursing Home Administrator (LNHA), Director of Nursing (DON), and Assistant Director of Nursing (ADON) were notified Immediate Jeopardy began on 05/19/25 at 4:05 A.M., when Resident #200 was discovered by Registered Nurse (RN) #335 with his head wedged between the mattress and the bed rail and his legs were observed in a kneeling position on the floor mat next to the bed. At this time, Resident #200 was documented to be without vital signs. The Immediate Jeopardy was removed on 05/29/25 at 1:52 P.M., when the facility implemented the following corrective actions: • On 05/19/25, Resident #200 was transported from the facility. • On 05/19/25 at 5:25 A.M., the DON conducted initial staff interviews of Nursing Supervisor #252, RN #335, Certified Nursing Assistant (CNA) #336, and CNA #341, who were the pertinent staff members surrounding the incident. • On 05/19/25 at 7:45 A.M., the DON conducted an initial audit of Resident #200's historical siderail assessments, physician progress notes, medication review audit, pertinent fall history and looking for similarities per facility and CMS guidelines. • On 05/19/25 at 8:00 A.M., the DON, the ADON, RN #404, Registered Nurse Case Manager (RNCM) #385, and LPN #353 completed a whole house siderail audit on all residents utilizing side rails. • On 05/19/25 at 8:10 A.M., LPN #353 ordered Bolsters with anticipation of need to replace side rails. • On 05/19/25 at 8:25 A.M., the DON and Maintenance Director #411 confirmed manufacturer guidelines for air mattress use with siderails to ensure the siderails were compatible with the air mattress being used. • On 05/19/25 at 10:00 A.M., the DON, the ADON, RN #404, RNCM #385, and LPN #353 had a discussion with the Ohio Health Care Association (OHCA) and created a siderail audit tool to be completed weekly for four weeks, monthly for two months, and then as needed thereafter. Results to be discussed with the Quality Assurance and Performance Improvement (QAPI) team. • On 05/19/25 at 12:00 P.M., LPN #353 conducted fall meetings at each nursing station. • On 05/19/25 at 1:00 P.M. and 6:00 P.M., the DON/designee began CNA and nursing education and roles in siderail safety policy and procedure, Food and Drug Administration (FDA) and facility guidelines with all staff present in facility at this time. All facility staff will receive the training that was given at 1:00 P.M. and 6:00 P.M. on 05/19/25 prior to starting their next shift. • On 05/20/25 at 6:30 A.M. and 6:30 P.M., the DON and ADON conducted scheduled nurse's meetings with an agenda of side rail safety with nurses. • On 05/20/25 at 10:00 A.M., the DON/designee conducted a post siderail audit with the goal of discontinuation of siderails, where deemed medically appropriate and agreed upon by the resident. There were five residents (#07, #12, #27, #30, and #40) whose side rails were discontinued at this time. • On 05/20/25 at 6:30 A.M and 6:30 P.M., the DON and ADON or designee completed education on side rail safety policy and procedures, with all nurses and nurse aides on both shifts. All staff education was completed on 05/28/25. • On 05/23/25 on the dayshift, the DON and ADON completed one facility siderail audit tool. • On 05/28/25 at 9:30 A.M., the DON, ADON, RN #404, and RN #384 performed additional audits for all residents utilizing siderail audits, including obtaining measurements when the resident is out of bed. • On 05/28/25 at 10:30 A.M., the DON, ADON, RN #404, and RN #384 updated the facility policy to include gap measurements when resident is out of bed and mattress is compressed. • On 05/28/25 at 10:45 A.M., the DON, ADON, RN #404, and RN #384, updated facility siderail assessment to include gap measurements with resident out of bed and mattress compressibility. • On 05/28/25, the facility siderail use policy was updated to include utilizing appropriate alternative interventions prior to siderail utilization. • On 05/28/25, the DON/designee notified all residents and/or resident representatives with education regarding the new policy and procedure to implement alternative interventions prior to the use of side rails. • On 05/28/25, all siderails were removed facility-wide so that staff can identify appropriate alternative interventions prior to siderail use. • On 05/28/25, the facility implemented a new siderail assessment tool. Tool to be utilized upon resident request, family/resident representative request or identification of failed alternative interventions. • On 05/28/25, the facility implemented a new Siderail Safety Questionnaire V4.2. Siderail questionnaire to be utilized upon initiation of siderail use, at minimum quarterly, and as needed (PRN). • On 05/28/25, the facility implemented a new siderail use consent form to be included in all new admissions as well as upon siderail implementation. Assessment identifies risks such as entrapment and/or up to including death, as well as benefits, such as bed mobility and transfers. • On 05/28/25, the DON/designee will provide education to agency staff before agency staff begin work. Education includes policy updates for siderail use, facility siderail assessment tool and Siderail Safety Questionnaire V4.2. • On 05/28/25, the facility implemented a new bed inspection audit. Maintenance staff will inspect a sample selection of beds monthly along with related equipment to identify hazards or risks. • On 05/28/25, the facility created a new side rail audit. Audits are to be performed weekly for four weeks, monthly for two months, quarterly, and PRN thereafter by the DON/designee. • On 05/28/25, the DON/designee provided education to all nursing staff (nurses and aides) to include policy update for siderail use, facility siderail assessment tool and siderail safety questionnaire V4.2. The DON or designee to complete all facility nursing staff education by 05/29/25. • On 05/29/25, the facility updated the admission checklist reflecting the changes to the side rail assessment. • On 05/29/25, the facility updated the Discharge/Terminal Cleaning Inspection Form to reflect the removal of siderails from beds upon resident discharge. • On 05/29/25 between 8:55 A.M. and 10:00 A.M., interviews with RN #302, CNA #306, CNA #309, CNA #312, CNA #313, CNA #327, CNA #381, Agency RN #397, and Agency RN #398 revealed they were all provided updated side rail education from the facility. All staff that were interviewed could state what the education covered and how it pertained to them in their position. Although the Immediate Jeopardy was removed on 05/29/25, the facility remained out of compliance at Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy), as the facility is still in the process of implementing their corrective action plans and monitoring to ensure on-going compliance. Findings include: 1) Review of the electronic medical record (EMR) for Resident #200 revealed an admission date of 05/24/18, with diagnoses including hemiplegia and hemiparesis following other non-traumatic hemorrhage affecting the left non-dominant side, dysphagia, pain in the right lower leg, depression, hyperkalemia, unspecified lack of coordination, disorder of adrenal gland, iron deficiency anemia, cerebral infarction, cerebrovascular disease, speech and language deficits, atherosclerotic heart disease of native coronary artery, generalized muscle weakness, cognitive communication deficit, abnormalities of gait and mobility, anxiety, history of falling, type two diabetes mellitus, Charcot's joint in right foot and ankle, chronic sinusitis, hyperlipidemia, contact with and suspected exposure to other nonmedicinal chemical hazards, history of pneumonia, orthostatic hypotension, constipation, gastro esophageal reflux disease, pseudobulbar affect disorder and long-term use of insulin. Resident #200 was a do not resuscitate - comfort care (DNR-CC) for life saving measures. Review of the most recent quarterly Minimum Data Set (MDS) assessment, dated 05/16/25, revealed Resident #200 was severely cognitively impaired and was dependent on staff for assistance with activities of daily living. Resident #200 required a Hoyer mechanical lift for transfers. Review of nursing notes for May 1, 2025, to May 18, 2025, revealed Resident #200 would frequently yell out help repeatedly related to his diagnosis of pseudobulbar affect disorder, but could be easily comforted with playing videos of familiar things like farming or sharing memory book. Review of the active monthly physician orders for May 2025 revealed an order for air mattress to bed dated 06/23/23. There were no active orders for any type of side rail, grab bar or positioning devices. Review of Resident #200's care plans revealed no care plan to address the use of any type of side rail, grab bar or positioning device. The care plans had no mention of a bed being placed in a low position off the floor or a mat beside the bed. The care plans did mention Resident #200 being at risk for falls and alterations in sleep patterns. Review of the most recent Siderail Safety Questionnaire for Resident #200, dated 03/01/25, revealed Resident #200 was not alert and oriented, was not able to utilize electric controls independently, was not able to reposition self without help, was a large (over 170 pounds) body type (scale for body types included small: under 120 pounds, medium: 120 pounds to 170 pounds, large: over 170 pounds), there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 3/8 inches at the end of the rail between the rail and headboard and/or footboard, the residents representative (Resident #200's brother) had been provided with education regarding risks associated with SR (siderail) used and gave consent for siderail use. The questionnaire did not contain information about the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of the EMR for Resident #200 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #200. Review of the nursing progress notes dated 05/19/25 at 4:45 A.M. revealed Resident #200 was found at 4:05 A.M., on floor with his head wedged between the bed and siderail. Resident #200 was found without vital signs and verified by the nursing supervisor. The DON, Nurse Practitioner (NP) and Coroner were notified. Coroner enroute to facility. Review of the facility's investigation timeline, dated 05/19/25, revealed at 4:06 A.M., Nursing Supervisor #352 was notified by RN #336 of finding Resident #200 with no pulse and wedged, face down, between the APM and the right-side grab bar, with his legs and lower body near the bed on the floor mat next to the bed. At 4:07 A.M., Nursing Supervisor #352 arrived at Resident #200's room and found Resident #200 wedged, face down, between the APM and the right-side grab bar, with his legs and lower body near the bed on the floor mat next to the bed. At 4:10 A.M., the DON/Nurse Practitioner (NP) was notified of the incident. At 4:16 A.M., the coroner was notified. At 4:19 A.M., the DON called back to the facility for more details, verified Resident #200's code status is DNR-CC, and his last side rail assessment was completed on 03/01/25. At 4:23 A.M., the coroner called back to the facility and will arrive in 30 minutes. At 5:04 A.M., the coroner on site, requested previous four days of documentation and face sheet. At 5:08 A.M., two Ottawa County Deputy Sheriffs arrive. At 5:21 A.M., the DON was on site. Review of the [NAME] County Coroner's Office undated preliminary report revealed the date of examination was 05/20/25, with findings for Resident #200's cause of death to be asphyxia due to neck compression caused by being wedged between safety rail and mattress. Further review revealed anatomic diagnoses (injuries) which included cervical compression mark, anterior and left side of neck, hemorrhage around left greater horn of hyoid bone, and bilateral palpebral conjunctival petechiae (small bruises in the whites of both eyes that can be a sign of compression of the neck and jugular veins from strangulation). Interview on 05/27/25 at 11:41 A.M. with Ottawa County Coroner #394 revealed Resident #200 was observed deceased at the time of his arrival with his head and or neck stuck between the bedrail and the APM. Interview on 05/27/25 at 11:56 A.M. with CNA #336 revealed she was the nurse aide assigned to Resident #200 at the time of his death. CNA #336 stated the last time she saw Resident #200 was approximately 2:30 A.M. on 05/19/25. At that time, Resident #200 was laying on his back in his bed sleeping. CNA #336 stated Resident #200 had been restless for most of the night; at one point he had one leg out of bed and his pressure relieving boot was off. CNA #336 stated at another point during the night, on 05/19/25, CNA #336 repositioned Resident #200 because he had used his right arm to pull himself to the right side of the bed and his face was against the side rail. Further interview with CNA #336 revealed she did not discover Resident #200, but she was notified by RN #335, after RN #335 found Resident #200. CNA #200 stated when she observed Resident #200 his head was wedged, in between the right handrail and the mattress, the handrail was on the temple, Resident #200 was on his right knee, and the other leg was stretched out on the left side, his right arm was holding the side rail. Interview on 05/27/25 at 1:17 P.M. with RN #335 revealed on 05/19/25 at 4:05 A.M., she entered Resident #200's room to administer medications. RN #335 discovered Resident #200 wedged, face down, between the APM and the right-side grab bar, with his legs and lower body near the bed on the floor mat next to the bed. RN #335 stated at the time of discovery; she checked for vital signs. Upon finding no vital signs, RN #335 notified Nursing Supervisor #352. RN #335 stated she was familiar with Resident #200's care and has provided care for him since admission. RN #335 stated Resident #200 has had a recent cognitive decline for the last couple of weeks. Resident #200 would frequently yell at night and would do a 3-5 day stretch of screaming and yelling out at night. Resident #200's cycle of yelling out would end, and he would only scream and yell for half the night until about midnight, then would sleep all night the next night. RN #335 stated staff would go through his memory book to help calm him down. RN #335 stated the nurse aides would report that Resident #200 would kick his feet out of the bed a couple times a night. RN #335 stated she is unaware of Resident #200 sliding out of the bed or having any falls in the night. RN #335 stated Resident #200 has fallen in the past, but it has been years. Interview on 05/28/25 at 6:33 A.M. with Nursing Supervisor #352 revealed he was notified by RN #335 on 05/19/25 at 4:06 A.M., that Resident #200 was found wedged, face down, between the APM and the right-side grab bar, with his legs and lower body near the bed on the floor mat next to the bed and did not have vital signs. Upon Nursing Supervisor #352's arrival to Resident #200's room, Nursing Supervisor #352 again assessed Resident #200 for vital signs, and found none. Observation on 05/28/25 at 7:40 A.M. of Resident #200's unoccupied bed revealed when moderate horizontal compression was applied to the APM, next to the side rail approximately 18 inches from the top of the APM, a gap of five and three-quarter inches was created between the APM and the right-side rail. The side rail was approximately 10 inches long at the top and angled down to approximately six inches at the bottom. There was one side rail on the right side of the bed. Concurrent observation of Resident #200's bed revealed when moderate vertical compression was applied to the APM, next to the side rail approximately 18 inches from the top of the APM, a gap of six inches was created between the APM and the right-side rail. Interview on 05/28/25 at 7:40 A.M. with the ADON verified the five and three-quarter inch gap was created between the APM and the right-side rail when horizontal compression was applied to the APM. Concurrent interview with the ADON verified the six-inch gap that was created between the APM and the right-side rail when vertical compression was applied to the APM. Interview on 05/28/25 at 7:52 A.M. with the DON revealed when assessing for side rail safety, the facility measures the gap between the APM and the side rail when the resident is laying in the bed, on their back. Concurrent interview with the DON revealed the facility does not measure the gap between the APM and side rail when the bed is unoccupied. When the APM is unoccupied, the mattress compresses with less force and causes a larger gap between the side rail and the mattress to be created. Further interview with DON revealed the facility does not measure the gap created when compression is applied to the APM, between APM and the side rail, occupied or unoccupied. Interview on 05/28/25 at 9:06 A.M. with Coroner's Office Investigator (COI) #393 revealed it was reported to him by Nursing Supervisor #352 that Resident #200 fell out of bed and was a DNR-CC. COI #393 was subsequently told by Nursing Supervisor #352 that Resident #200's head was between the side rail and the APM and the lower portion of his body was on the floor next to the bed. COI #393 stated when he arrived at the facility, he found Resident #200 with his head between the APM and the side rail with his lower body on the floor. COI #393 stated that at this time, he felt Resident #200's body and it was warm still, so he checked for a pulse and did not find one. COI #393 stated Resident #200 had no mottling (an irregular arrangement or patches of color on the skins surface), no rigor (stiffening of the joints and muscles of a body a few hours after death), or lividity (discoloration of the skin that occurs after death). Interview on 05/29/25 at 6:15 A.M. with the DON and the Administrator verified the Siderail Safety Questionnaire for Resident #200 did not address the medical needs that will be addressed with the use of bed rails, the risk from the use of the bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the resident's needs, and alternatives that were considered but not attempted and the reasons were not assessed on Resident #200's most recent facility Siderail Safety Questionnaire, dated 03/01/25. Concurrent interview revealed that the facility does not have documentation to support that these items were completed by the facility for Resident #200. 2) Review of the EMR for Resident #31 revealed an admission date of 10/07/24 with diagnoses including central cord syndrome at C3 level of cervical spinal cord, unspecified lack of coordination, abnormal posture, depression, hyperglycemia, disorientation, macular degeneration, cognitive communication deficit, history of falling, and epilepsy. Review of the most recent quarterly MDS assessment, dated 04/10/25, revealed Resident #31 was severely cognitively impaired and required substantial/maximal assistance or was dependent on all functional abilities. Observation on 05/27/25 at 8:48 A.M. of Resident #31's room revealed an approximate seven-inch space between the APM and the half side rail. This observation was not able to be verified with facility staff but was made by two Ohio Department of Health (ODH) surveyors. There was no resident in bed, and there were two side rails on the bed. Review of the most recent facility Siderail Safety Questionnaire for Resident #31, dated 05/19/25, revealed Resident #31 was not alert and oriented, was able to utilize electric controls independently, was not able to reposition self without help, was a medium (120 pounds to 170 pounds) body type, there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 and 3/8 inches at the end of the rail between the rail and headboard and/or footboard, the residents representative had been provided with education regarding risks associated with SR (siderail) use and gave consent for siderail use, and Resident #31's representative was his niece. The form did not include the medical needs that will be addressed with the use of bed rails, the risk from the use of bedrails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of the EMR for Resident #31 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #31. 3) Review of the EMR for Resident #35 revealed an admission date of 05/09/25 with diagnoses including unspecified intracapsular fracture of left femur, age-related osteoporosis with current pathologic fracture, chronic obstructive pulmonary disease (COPD), unspecified severe protein-calorie malnutrition, hypertension (HTN), carpal tunnel syndrome of the left upper limb, solitary pulmonary nodule, generalized muscle weakness, difficulty in walking, need for assistance with personal care, history of falling, presence of left artificial hip joint, and personal history of healed traumatic fracture. Review of the Medicare 5-Day MDS assessment, dated 05/16/25, revealed Resident #35 was cognitively intact and required assistance with all functional abilities. Review of the most recent facility Siderail Safety Questionnaire for Resident #35, dated 05/19/25, revealed Resident #35 was alert and oriented, was able to utilize electric controls independently, was able to reposition self without help, was a small (under 120 pounds) body type, there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 3/8 inches at the end of the rail between the rail and the headboard and/or footboard, the resident had been provided with education regarding risks associated with SR (siderail) use and gave consent for siderail use. The form did not include the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of EMR for Resident #35 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #35. 4) Review of the EMR for Resident #58 revealed an admission date of 11/29/24, with diagnoses including congestive heart failure (CHF), stage three chronic kidney disease (CKD3), type two diabetes mellitus (DM2), benign prostatic hyperplasia (BPH), ischemic cardiomyopathy, parkinsonism, right above the knee amputation, and diffuse large b-cell lymphoma. Review of the most recent quarterly MDS assessment dated [DATE] for Resident #58 revealed Resident #58 was cognitively intact and required assistance needs for all functional abilities ranging from needed substantial assistance to being dependent. Review of the most recent facility Siderail Safety Questionnaire for Resident #58, dated 05/19/25, revealed Resident #58 was alert and oriented, was able to utilize electric controls independently, was not able to reposition self without help, was a medium (120 pounds to 170 pounds) body type, there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 and 3/8 inches at the end of the rail between the rail and the headboard and/or footboard, the resident had been provided with education regarding risks associated with SR (siderail) use and gave consent for siderail use. The form did not include the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of the EMR for Resident #58 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #58. 5) Review of the EMR for Resident #60 revealed an admission date of 04/19/25 with diagnoses of pyothorax without fistula, acute respiratory failure, unsteadiness on feet, cognitive communication deficit, chronic obstructive pulmonary disease, multiple sclerosis, BPH, neuromuscular dysfunction of the bladder, and obstructive sleep apnea (OSA). Review of the Medicare 5-Day MDS assessment, dated 04/21/25, revealed a BIMS Score of 14, indicating Resident #60 was relatively cognitively intact. Concurrent review of the most recent MDS assessment revealed Resident #60 required assistance with all functional abilities except for eating. Review of the most recent facility Siderail Safety Questionnaire for Resident #60, dated 05/19/25, revealed Resident #60 was alert and oriented, was able to utilize electric controls independently, was able to reposition self without help, was a medium (120 pounds to 170 pounds) body type, there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 and 3/8 inches at the end of the rail between the rail and headboard and/or footboard, the resident's representative had been provided with education regarding risks associated with SR (siderail) use and gave consent for siderail use. The form did not include the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of the EMR for Resident #60 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #60. 6) Review of the EMR for Resident #69 revealed an admission date of 02/10/25 with diagnoses of CHF, senile degeneration of brain, cognitive communication deficit, DM2, hypertensive heart disease, atherosclerotic heart disease, and dysphagia. Review of the most recent quarterly MDS assessment, dated 04/09/25, revealed a BIMS Score of 08, indicating Resident #69 was moderately cognitively impaired. Concurrent review of the most recent MDS assessment revealed Resident #69 required assistance with all functional abilities. Review of the most recent facility Siderail Safety Questionnaire for Resident #69, dated 05/19/25, revealed Resident #69 was alert and oriented, was able to utilize electric controls independently, was able to reposition self without help, was a large (over 170 pounds) body type, there was not a 4.5 inch gap between the mattress and siderail, there was a gap smaller than 2 and 3/8 inches at the end of the rail between the rail and the headboard and/or footboard, the resident had been provided with education regarding risks associated with SR (siderail) use and gave consent for siderail use. The form did not include the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the residents ' needs, and alternatives that were considered but not attempted and the reasons. Review of the EMR for Resident #69 revealed no documentation to support that the facility attempted any alternatives prior to the installation of side rails for Resident #69. Interview on 05/29/25 at 6:15 A.M. with the DON and the Administrator verified that the medical needs that will be addressed with the use of bed rails, the risk from the use of the bed rails and how these will be mitigated, alternatives that were attempted but failed to meet the resident's needs, and alternatives that were considered but not attempted and the reasons, were not included on Residents #31, #35, #58, #60 and #69's most recent facility Siderail Safety Questionnaire. Concurrent interview revealed that the facility does not have documentation to support that these items were completed by the facility for Residents #31, #38, #58, #60, and #69. Review of the U.S. Food and Drug Administration (FDA) Guide to Bed Safety Bed Rails in Hospitals, Nursing Homes, and Home Health Care dated September 2013 indicated potential risks of bed rails may include strangling, suffocating, bodily injury or death when
Feb 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview, review of facility Self-Reported Incidents (SRI's), and review of facility policy, the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview, review of facility Self-Reported Incidents (SRI's), and review of facility policy, the facility failed to ensure staff reported an allegation of resident to resident sexual abuse to the administrator or designee in a timely manner. This affected two Residents (#10 and #11) of three reviewed for abuse. The facility census was 67. Findings include: Review of Resident #10's medical record revealed an admission date of 03/03/21. Diagnoses included Alzheimer's disease, dementia, cognitive communication deficit, and major depressive disorder. Review of Resident #10's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of two indicating Resident #10 was severely cognitively impaired. Resident #10 required limited assistance with bed mobility and transfer. Resident #10 required partial/moderate assistance with lower body dressing. Resident #10 had hallucinations, and delusions during the review period. Resident #10 displayed wandering behaviors one to three days during the review period. Review of Resident #10's care plan revised 01/12/24 revealed supports and interventions for risk for self-care deficit, impaired self-ambulating, risk for elopement, impaired cognition, and behavior problem of wandering on memory unit. Review of Resident #11's medical record revealed an admission date of 11/21/23. Diagnoses included dementia, anxiety disorder, prostate cancer, and cognitive communication deficit. Review of Resident #11's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of three indicating Resident #11 was severely cognitively impaired. Resident #11 required maximal assistance with toilet use, personal hygiene and bathing. Resident #11 required moderate assistance with upper and lower body dressing. Resident #11 was independent with mobility at the time of the review. Resident #11 had delusions during the review period and displayed wandering behaviors one to three days during the review period. Review of Resident #11's care plan revised 01/17/24 revealed supports and interventions for risk for elopement, dementia, self-care deficit, and delusions of believing other residents were his wife. Interventions included observe for nonverbal communication, Tagamet orders for inappropriate sexual behavior, and explain procedures during care. Review of Resident #10 and #11's progress notes revealed on 02/05/24 during nighttime care Resident #10 was found in Resident #11's room. Resident #10's pants were in the process of actively falling down while Resident #11 was standing behind Resident #10 and had his pants down. Two aides separated the residents and assisted Resident #10 with pulling her pants up and removing her from Resident #11's room and back to her room. Resident #11 was assisted with dressing and was assisted with care and transferred to bed. There were no further incidents noted between Resident #10 and Resident #11. Monitoring was increased for safety and inappropriate behaviors. Oncoming shift was notified on 02/06/24 at approximately 6:00 A.M. Review of the facility's Self-Reported Incident (SRI) dated 02/06/24 revealed the incident occurred on 02/05/24 approximately 7:00 P.M. a female resident was found in male resident's room on Memory Care Station. The male resident was standing behind the female resident without his pants. The Administrator was notified at approximately 10:30 A.M. on 2/6/2024 that Resident #10 had been in Resident #11's room the previous evening. The two residents were separated. The State Tested Nursing Assistant (STNA) notified the Charge Nurse, who assessed Resident #10 and found her to be without any injuries. The STNA, who separated the residents, indicated that there was no resident-to-resident contact. No notification was found to be made to the Administrator or designee. Upon learning of the alleged incident, the Administrator notified the Ottawa Co. Sheriff's Office. The Sheriff's Office dispatched two detectives to the facility to interview staff as well as both residents involved in the alleged incident. The facility interviewed staff who were on duty on the station the prior evening. The Facility's Nurse Practitioner assessed Resident #10 on the morning on 02/06/24 at approximately 11:30 A.M. and found there to be no remarkable findings. Resident #10 did not display and signs/symptoms of distress, and no changes in behavior was noted. Resident #11 was put on one on one monitoring, he was evaluated by psychiatric services who ordered a medication change, and his room was moved. Interview on 02/15/24 at 11:35 A.M. with Licensed Practical Nurse (LPN) #225 revealed he received report on 02/26/24 from LPN #245 at approximately 6:00 A.M. of the incident that took place in the evening of 02/05/24 between Resident #10 and Resident #11. LPN #225 reported he was told by LPN #245 notifications were made, but when he talked with Licensed Social Worker (LSW) #200 he learned they were not made aware. LSW #200 and the Director of Nursing (DON) found out around 10:00 A.M. on 02/06/24. Interview on 02/15/24 at 11:58 A.M. with the Director of Nursing (DON) and the Administrator verified they were not informed of the 02/05/24 incident between Resident #10 and Resident #11 until 02/06/24 at approximately 10:30 A.M. The incident was believed to have occurred on 02/05/24 during nighttime care which would have been around 8:00 P.M. The DON verified the expectation was for staff to report incidents of potential sexual abuse immediately. Interview on 02/15/24 at 3:04 P.M. with Licensed Social Worker (LSW) #200 verified she had spoken to LPN #225 on 02/06/24 at approximately 9:15 A.M. and first learned of the incident between Resident #10 and Resident #11 that occurred on 02/05/24. The DON was notified around 10:00 A.M. and the Administrator around 10:15 A.M. an SRI was started and LSW #200 reported she began gathering witness statements, Resident #11 was put on one on one supervision, and Resident #10 was evaluated by the Nurse Practitioner. Review of the facility policy titled, Abuse, Mistreatment, Neglect, Exploitation and Misappropriation of Resident Property, revised 10/06/22 revealed staff must report all incidents/allegations immediately to the Administrator or designee. This deficiency represents non-compliance investigated under Complaint Number OH00150915.
May 2023 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #10's medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses of chroni...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #10's medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease, diabetes mellitus type II, and cataract in both eyes. Review of the most recent MDS assessment dated [DATE] revealed Resident #10 was assessed with intact cognition, and required extensive one person assistance for personal hygiene. Observation on 05/15/23 at 9:37 A.M. of Resident #10 revealed facial hair on her chin measuring approximately one-half inch long. Interview on 05/15/23 at 9:37 A.M. with Resident #10 stated she was supposed to be shaved by staff on shower days, and the last time she was shaved was about a week ago. Resident #10 stated she preferred to have her facial hair shaved. Observation and interview on 05/16/23 at 10:51 A.M. with Resident #10 revealed the facial hair on her chin remained unshaven. Resident #10 stated she received a shower last evening on 05/15/23 and was not shaved. Reviewed of Resident #10's shower schedule revealed Resident #10 was to be showered on Mondays and Thursdays during second shift. Interview on 05/16/23 at 11:04 A.M. with Registered Nurse (RN) #421 stated nurse aides shaved residents that needed assistance with shaving on the resident's shower days. RN #421 verified Resident #10's shower schedule indicated showers were scheduled on Mondays and Thursdays on second shift and verified the facial hair on Resident #10's chin needed shaved. Review of a facility policy titled, Supporting Activities of Daily Living, revised March 2018, revealed residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene. Based on observation, medical record review, resident and staff interview, and facility policy review, the facility failed to ensure dependent residents received timely assistance with activities of daily living. This affected two (#10 and #36) of four residents reviewed for activities of daily living. The facility census was 50. Findings include: 1. Review of Resident #36's medical record revealed and admission date of 09/11/20. Diagnoses included atherosclerotic heart disease of native coronary artery without angina pectoris, acute kidney failure, benign prostatic hyperplasia without lower urinary tract symptoms, hyperlipidemia, dysphagia, and cognitive communication deficit. Review of the Minimum Data Set (MDS) assessment, dated 03/16/23, revealed the resident was moderately cognitively impaired. Resident #36 required extensive one person assistance with personal hygiene. Review of the care plan, revised 05/09/23, revealed Resident #36 required assistance with personal hygiene. Observation on 05/15/23 at 11:15 A.M. revealed Resident #36 had long finger nails with the thumb and pointer finger nail appearing to have dirt under the nails. Interview with Resident #36 on 05/15/23 at 11:15 A.M., at the time of the observation, stated he asked twice on 05/13/23 and 05/14/23 to have his finger nails trimmed, and asked staff to trim his finger nails again today. Interview on 05/15/23 at 11:45 A.M. with State Tested Nurse Aide (STNA) #491 verified Resident #36's finger nails were long, dirty, and needed trimmed.
Jan 2020 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

Based on medical record review, staff interview, and policy review, the facility failed to ensure the resident's advance directives were accurate in the medical record. This affected one (Resident #40...

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Based on medical record review, staff interview, and policy review, the facility failed to ensure the resident's advance directives were accurate in the medical record. This affected one (Resident #40) of two residents reviewed for advance directives. The facility census was 83. Findings include: Review of Resident #40's medical record revealed an admission date of 09/12/19. Diagnoses included unspecified fracture of left pubis, unspecified sprain of left shoulder joint, sprain of unspecified site of left knee, bradycardia, unspecified dementia without behavioral disturbance, end state renal disease, acute kidney failure, dependence on renal dialysis and cirrhosis of liver. Review of the paper medical record revealed a document that indicated Resident #40 wished to have a Do Not Resuscitate Comfort Care (DNRCC) code status (only comfort measures be administered before, during, or after the time of person's heart or breathing stops), indicating the DNRCC protocol would be activated immediately. This document was signed on 09/16/19. Review of online medical record revealed the advanced directive of Do Not Resuscitate Comfort Care-Arrest (DNRCC-A) (permits the use of life-saving treatment before the heart or breathing stops) documented. Interview on 01/21/20 at 5:05 P.M. with Minimum Data Set (MDS) Coordinator #200 confirmed Resident #40's signed physician order for advanced directive was not updated in the resident's medical online chart. Review of the facility's policy, Code Status Determination Protocol, revised 04/2009, revealed the facility ensures residents preference for determined code status will be honored by facility staff. In addition, the charge nurse will honor the resident's preference/decision and enter into the electronic health records.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Ohio facilities.
  • • 41% turnover. Below Ohio's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
  • • 4 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • Grade C (58/100). Below average facility with significant concerns.
Bottom line: Mixed indicators with Trust Score of 58/100. Visit in person and ask pointed questions.

About This Facility

What is Ottawa Co Riverview Nursing Ho's CMS Rating?

CMS assigns OTTAWA CO RIVERVIEW NURSING HO an overall rating of 3 out of 5 stars, which is considered average nationally. Within Ohio, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Ottawa Co Riverview Nursing Ho Staffed?

CMS rates OTTAWA CO RIVERVIEW NURSING HO's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 41%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Ottawa Co Riverview Nursing Ho?

State health inspectors documented 4 deficiencies at OTTAWA CO RIVERVIEW NURSING HO during 2020 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 3 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Ottawa Co Riverview Nursing Ho?

OTTAWA CO RIVERVIEW NURSING HO is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 115 certified beds and approximately 88 residents (about 77% occupancy), it is a mid-sized facility located in OAK HARBOR, Ohio.

How Does Ottawa Co Riverview Nursing Ho Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, OTTAWA CO RIVERVIEW NURSING HO's overall rating (3 stars) is below the state average of 3.2, staff turnover (41%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Ottawa Co Riverview Nursing Ho?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Ottawa Co Riverview Nursing Ho Safe?

Based on CMS inspection data, OTTAWA CO RIVERVIEW NURSING HO has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Ohio. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Ottawa Co Riverview Nursing Ho Stick Around?

OTTAWA CO RIVERVIEW NURSING HO has a staff turnover rate of 41%, which is about average for Ohio nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Ottawa Co Riverview Nursing Ho Ever Fined?

OTTAWA CO RIVERVIEW NURSING HO has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Ottawa Co Riverview Nursing Ho on Any Federal Watch List?

OTTAWA CO RIVERVIEW NURSING HO is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.