EAGLE POINTE SKILLED NURSING & REHAB

87 STALEY ROAD, ORWELL, OH 44076 (440) 437-7171
For profit - Corporation 60 Beds AOM HEALTHCARE Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
39/100
#60 of 913 in OH
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Eagle Pointe Skilled Nursing & Rehab has received a Trust Grade of F, indicating significant concerns about the care provided, which is categorized as poor. Despite being ranked #60 out of 913 facilities in Ohio, placing it in the top half, its overall performance raises red flags for families. The facility's trend is stable, having reported 3 issues in both 2024 and 2025, but staffing ratings are a weakness, with only 2 out of 5 stars and a turnover rate of 53%, which is around the state average. Notably, there have been serious incidents, including a failure to report a sexual abuse allegation involving cognitively impaired residents, which resulted in immediate jeopardy for one resident and affected multiple others. While the facility has no fines on record and maintains some excellent quality measures, these critical incidents suggest a need for careful consideration.

Trust Score
F
39/100
In Ohio
#60/913
Top 6%
Safety Record
High Risk
Review needed
Inspections
Holding Steady
3 → 3 violations
Staff Stability
⚠ Watch
53% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Ohio facilities.
Skilled Nurses
○ Average
Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
23 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★★
5.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 3 issues
2025: 3 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 53%

Near Ohio avg (46%)

Higher turnover may affect care consistency

Chain: AOM HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 23 deficiencies on record

3 life-threatening 1 actual harm
Mar 2025 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and review of the facility policy, the facility failed to ensure labs were obtained as ordered...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and review of the facility policy, the facility failed to ensure labs were obtained as ordered for Resident #5. This affected one resident (#5) out of five residents reviewed for unnecessary medications/labs. The facility census was 50. Findings include: Review of the medical record for Resident #5 revealed an admission date of 02/25/23 with diagnoses including diabetes, dementia, hypertension, and seizures. Review of the lab work completed from 02/25/23 to 03/18/25 revealed there was no documented evidence a ferritin level (lab that indicated the amount of iron stored in the body) or a Keppra level (lab that monitored the anticonvulsant (seizure) drug level) was completed as ordered. A Vitamin D level was completed on 07/15/24 and was 17 indicating it was low (normal range was 30 to 100 nanograms (ng)/ milliliter (mL). There were no further Vitamin D levels noted on review. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had intact cognition and was on an anticonvulsant medication. Review of the March 2025 physician's orders revealed Resident #5 had a physician order dated 02/25/23 to have a Complete Blood Count (CBC), Hemoglobin A1c (HbA1c), Liver Function Test, Lipid Panel, Thyroid-Stimulating Hormone (TSH), Keppra, Vitamin D and Ferritin levels every six months. Resident #5 had an order for Vitamin D3 50,000 units one capsule every Monday morning, and Keppra 500 milligram (mg) tablet by mouth two times a day for seizures. Interview on 03/19/25 at 11:02 A.M. with the Director of Nursing (DON) verified there was no documented evidence a Keppra level and/or a Ferritin level was completed since admission. The last Vitamin D level was completed on 07/15/24, and it should have been completed every six months. She verified that the Vitamin D level should have been done 01/15/25. Review of the facility policy labeled, Lab and Diagnostic Test Results- Clinical Protocol, last revised November 2018, revealed the physician would identify and order diagnostic and lab testing based on the resident's diagnostic and monitoring needs. The policy revealed the staff would process test requisitions and arrange for tests.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0699 (Tag F0699)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and facility policy review, the facility failed to provide culturally competent, trauma-inform...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview and facility policy review, the facility failed to provide culturally competent, trauma-informed care in accordance with professional standards of practice or account for experience and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of Resident #52's post-traumatic stress disorder (PTSD). This affected one resident (#52) of two residents reviewed for trauma informed care. The facility census was 50. Findings include: Review of the medical record revealed Resident #52 was admitted to the facility on [DATE] with diagnoses of PTSD, morbid (severe) obesity due to excess calories, and anxiety disorder. Review of the undated comprehensive care plan revealed the absence of a care plan addressing PTSD or associated triggers and the absence of a psychosocial assessment for Resident #52. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #52 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15. Interview with Resident #52 on 03/17/25 at 8:35 A.M. revealed a history of PTSD from sexual abuse as a minor and a sexual assault that occurred in the shower room of the nursing facility (NF) where he previously lived. He stated his triggers were the shower room in the NF and having to receive personal care from male staff members. Resident #52 stated he had requested to not have male caregivers and stated the facility had honored that request. He further stated he frequently refused showers and preferred bed baths because of his triggers. Interview with Resident #52 on 03/18/25 at 8:26 A.M. revealed he was receiving supportive services from contracted Psychological Services and enjoyed talking with his counselor. He also stated he felt very safe in this facility. Interview with Social Service Designee (SSD) #743 on 03/18/25 at 3:37 P.M. revealed psychosocial assessments were not completed for all residents. She stated she didn't complete psychosocial assessments unless the MDS nurse instructed her to do so. SSD #743 also stated the MDS nurse completed all care plans for all residents' psychosocial issues. Interview with the MDS/Licensed Practical Nurse (LPN) #727 on 03/18/25 at 3:45 P.M. revealed her understanding was contracted Psychological Services would complete psychosocial assessments on all residents. MDS/LPN #727 stated she was unsure who provided staff in-services and education about PTSD. She verified the absence of a care plan for PTSD and the absence of a psychosocial assessment. Interview with LPN #736 on 03/19/25 at 12:33 P.M. revealed she was aware of Resident #52's request for no male caregivers but was unaware of other PTSD triggers. LPN #736 further stated the facility had a male aide on night shift, but all staff knew not to allow him to provide care to Resident #52. LPN #736 stated those instructions were not written down anywhere but were passed along in report. Interview with Certified Nursing Assistant (CNA) #750 on 03/19/25 at 12:35 P.M. revealed she was unaware of any of Resident #52's PTSD triggers, was never told about triggers and had never been educated about the resident's history of PTSD or triggers associated with his diagnosis of PTSD. Review of the facility policy titled Trauma Informed Care and Culturally Competent Care, dated 2001, revealed the facility would perform universal screening of residents for exposure to traumatic events, utilize screening tools and methods that were facility-approved, competently delivered, culturally relevant and sensitive, and utilize initial screening to identify the need for further assessment and care. The policy further stated the facility would complete an assessment that would evaluate the presence of PTSD symptoms, their relationship to trauma and the identification of triggers. The policy also stated the facility would develop an individualized care plan that addressed past trauma to identify and decrease exposure to triggers that may re-traumatize the resident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0810 (Tag F0810)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review and review of the facility policy, the facility failed to ensure Resident #43 had adaptive equipment as ordered when eating. This affected one resident (...

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Based on observation, interview, record review and review of the facility policy, the facility failed to ensure Resident #43 had adaptive equipment as ordered when eating. This affected one resident (#43) out of one resident reviewed for adaptive equipment when eating. This had the potential to affect seven residents (#5, #10, #11, #17, #30, #32, and #43) that had orders for adaptive equipment while eating. The facility census was 50. Findings included: Review of the medical record for Resident #43 revealed an admission date of 11/02/23 with diagnoses including multiple sclerosis, muscle weakness, and schizoaffective disorder. Review of the March 2025 physician's orders revealed Resident #43 had an order dated 11/03/23 to have built-up utensils and a two handled mug for all meals. Review of the care plan dated 03/11/25 revealed Resident #43 had a nutritional problem related to excessive energy intake and self-feeding deficit which required adaptive equipment with meals. Interventions included occupational therapy screening and providing adaptive equipment for feeding including non-spill cups and built-up utensils. Observation on 03/17/25 at 8:06 A.M. revealed there was no adaptive equipment on Resident #43's meal tray including built-up utensils and a two handled mug. Resident #43 refused her breakfast tray. Review of the Meal Ticket on Resident #43's meal tray dated 03/18/25 revealed there was no indication she was to have adaptive equipment while eating including built- up utensils and/or a two handled mug. Interview on 03/18/25 at 11:48 A.M. with Certified Nursing Assistant (CNA) #737 revealed Resident #43 did not have any adaptive equipment for meals. She had never seen adaptive equipment on her tray including built-up utensils and a two handled mug. Observation on 03/18/25 at 12:15 P.M. revealed Resident #43 was in her room eating. She had regular silverware and a plastic cup without two handles. Interview on 03/18/25 at 12:15 P.M. with Resident #43 revealed she never received built-up utensils and/or a two handled mug. She revealed she did not feel they were necessary as she felt she ate and drank without any difficulty. Interview on 03/18/25 at 12:19 P.M. with Licensed Practical Nurse (LPN) #733 verified Resident #43 had a physician's order to receive built-up utensils and a two handled mug. She verified the adaptive equipment was not on her tray, and the kitchen was responsible for ensuring anyone with adaptive equipment had it on their meal tray. Interview on 03/18/25 at 12:27 P.M. with Dietary Manager #746 revealed she started in November 2024 and stated I will be honest, when started it was a cluster mess because the adaptive equipment that she had in the kitchen did not match what nursing had as orders. She revealed she had been meaning to complete an audit to ensure they matched but had not had a chance. She verified Resident #43's meal ticket did not have that Resident #43 was to receive adaptive equipment including built-up utensils and a two handled mug. Interview on 03/18/25 at 1:12 P.M. with Dietician #747 revealed she was not aware Resident #43 had a physician's order to receive built-up utensils and/or a two handled mug. Review of the facility policy labeled, Assistive Devices and Equipment, dated 2001, revealed the facility maintains and supervises the use of assistive devices and equipment for residents. Certain devices and equipment that assisted with resident mobility, safety, and independence were provided for residents that may include specialized eating utensils and equipment. The policy recommended the use of devices and equipment was based on comprehensive assessment and documented in the resident care plan.
Mar 2024 2 deficiencies
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility documents, the facility failed to ensure they had a three-day emergency ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of facility documents, the facility failed to ensure they had a three-day emergency supply of food as required. This had the potential to affect all 54 residents. The facility identified no residents as receiving nothing by mouth. The census was 54. Findings include: Observation during initial tour of the kitchen on 03/25/24 from 8:03 A.M. to 8:25 A.M. with Dietary [NAME] (DC) #355 and Dietary Aide (DA) #356 revealed a minimal supply of foods in dry and cold storage areas of the kitchen. The walk-in cooler and freezer revealed the shelves held minimal foods available to cook for the meals. The bread rack had multiple empty shelves with a few packages of bread products. There was no instant powdered milk or canned meat items available for an emergency food supply. Dietary Aide #356 at the time of observation confirmed the facility did not have a three-day emergency supply of food. Interview on 03/25/24 at 8:39 A.M. with Dietary Manager (DM) #350 confirmed the facility did not have a three-day supply of food on hand in the facility. She stated there had never been a three-day supply of food since she started at the facility six months ago. DM #350 stated she had gotten a quote from the food vendor on everything she needed for a three-day supply of food and had presented it to the Administrator. DM #350 stated the Administrator would get back to her. Review of the facility document Three Day Emergency Menu, dated 12/06/22, revealed for all three days for breakfast corn beef hash, assorted cereals, orange juice, instant powdered milk and spring water would be served. For day one lunch, chili beef with beans, saltines, wheat bread, mandarin oranges, instant powdered milk, and spring water and for dinner peanut butter and jelly sandwiches, carrots, potato chips, apple sauce and [NAME] cookies, powdered milk, and spring water would be served. For day two lunch, chicken and dumplings, carrots, wheat bread, fruit cocktail, instant milk, and spring water and for dinner sloppy joe sandwich, green peas canned, pretzels, chilled peaches, [NAME] cookies, instant powdered milk, and spring water would be served. For day three lunch, beef stew, green beans, graham crackers, wheat bread, pineapple chunks, instant powdered milk and spring water and for dinner, tuna salad sandwich, beets, potato chips, fruit cocktail, [NAME] cookies, instant powdered milk and spring water would be served. Review of the Three Day Emergency Menu and interview on 03/25/24 at 4:33 P.M. with DM #350 confirmed the facility couldn't provide the emergency menu since the facility did not have powdered milk, canned meats, potato chips, pretzels, and Loorna [NAME] cookies in stock. Review of the Emergency Menu Quote List revealed on 02/21/24 the food vendor had given a price for everything needed for the emergency menu. Review of email to Regional Director #353 and District Director #354 from DM #350, dated 03/21/24 and timed at 1:31 P.M., indicated there was zero emergency food in the facility, and DM #350 had given the administrator a quote for the food vendor and was waiting on authorization from him to allow her to purchase the items needed for the emergency menu. DM #350 stated she had been following up almost weekly to see if he has heard anything back from his boss. This deficiency represents noncompliance investigated under Complaint Number OH00151786.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interviews, review of facility records and review of facility policy, the facility failed to ensure the low temperature dish machine was being appropriately monitored for levels ...

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Based on observation, interviews, review of facility records and review of facility policy, the facility failed to ensure the low temperature dish machine was being appropriately monitored for levels of chemical sanitizer, and the kitchen was clean and sanitary. This had the potential to affect all 54 residents. The facility identified no residents as receiving nothing by mouth. The census was 54. Findings include: 1. Observation of the low temperature dish machine on 03/25/24 from 9:05 A.M. to 9:13 A.M. with Regional Director (RD) #353 revealed the dish machine had not met the recommended sanitation level of 50 parts per million (ppm) when RD #353 tested the dish machine's rinse water with a QAC QR Code 2951 sanitation test strip. The strip turned a pale green color which indicated the sanitizer level did not meet the sanitation level of 50 ppm. Further observation of the low temperature dish machine and interview on 03/25/24 at 2:15 P.M. with RD #353 revealed when RD #353 used a QAC QR Code 2951 test strip to test the sanitation level of the dish machine, the test strip turned a pale green color which indicated the sanitation level did not meet the level of 50 ppm. RD #353 at the time of observation confirmed the dish machine was not meeting the recommended sanitation levels; however, the test strips were past their expiration date, and he was going to get new test strips. Further observation of the low temperature dish machine and interview on 03/25/24 at 2:26 P.M. with Dietary Manager (DM) #350 revealed she had found a different brand of test strips to check the sanitation level of the dish machine. When DM #350 tested the dish machine's rinse water with hydrion chlorine sanitizer test strips, the test strip turned an indigo blue which indicated 200 ppm. DM #350 repeated the same process, and the test strip turned a color between dark purple and indigo blue which indicated the sanitation level was between 150 and 200 ppm. DM #350 confirmed the dish machine's sanitation level was now reading too high and should be reading at 50 ppm. Observation of the test strips containers with DM #350 on 03/25/24 at 2:36 P.M. revealed the QAC QR Code 2951 test strips RD #353 used had an expiration date of 2017, and the hydrion chlorine sanitizer test strips DM #350 used had an expiration date of July 2022. At the time of observation, DM #350 confirmed both test strips were outdated. Further observation of the low temperature machine and interview on 03/26/24 between 8:30 A.M. and 8:35 A.M., with RD #353 revealed when he put a hydrion chlorine sanitizer test strip into the dish machine rinse water, the test strip turned an indigo blue color indicating a sanitation level of 200 ppm. When RD #353 repeated the process, the test strip turned a color between dark purple and indigo blue which indicated a sanitation level between 150 ppm and 200 ppm. Interview with RD #353 at the time of observation revealed he was able to obtain test strips with an expiration date of August 2025, and he confirmed the dish machine was providing too much sanitizer. Interview and observation with Service Tech (ST) #360 from the dish machine chemical supply company on 03/26/24 at 10:42 A.M. revealed ST #360 tested the chemical sanitizer and the level of chemical sanitizer was reading between 150 and 200 ppm. ST #360 stated the dish machine sanitizer levels needed to be titrated, he titrated the chemical levels, and the dish machine was now meeting the recommended sanitation level of 50 ppm. ST #360 voiced using outdated testing strips could affect the reliability of the test results. Observation of ST #360 testing the sanitation level of the dish machine with a hydrion chlorine sanitizer test strip revealed the test strip turned purple, indicating the sanitation level was 50 ppm and was meeting the recommended level for sanitation. Review of facility policy Sanitization, revised November 2022, revealed low temperature dish machine's final rinse should read 50 ppm and the chemical was to be maintained at the correct concentration, based on periodic testing, at least once per shift and for the corrective contact time according to manufacturer's guidelines. 2. Observation during initial kitchen tour on 03/25/24 from 8:03 A.M. to 8:25 A.M. with Dietary [NAME] #355 and Dietary Aide #356 revealed the following concerns: • In the walk-in cooler on the right-hand side, there were two cases of liquid eggs sitting on the open wired shelf above an open case of apples and an open case of oranges sitting on the bottom shelf. • The floor of the walk-in freezer had a buildup of debris around the perimeter of the floor with four dried up green bean pieces in the middle of the floor • The two-door reach in freezer revealed a buildup of debris on the base of the unit. • A large white plastic circular container of sugar, located on a metal shelf between the three compartment sink and the oven, had a white Styrofoam cup stored in the container. • The plugged-in black metal circular fan, located on the floor near the kitchen doors and pointing towards the tray line, revealed a buildup of black dust on the blades and cage of the unit. At the time of observation, Dietary Aide #356 confirmed the liquid egg should not have been stored above the oranges and apples, the floor of the walk-in freezer and two door reach in cooler needed cleaned, and there was a Styrofoam cup being stored in the bulk sugar. Dietary [NAME] #355 confirmed the fan was dirty and needed to be cleaned. Interview with Dietary Manager #350 on 03/25/24 at 8:39 A.M. revealed nothing should be stored in bulk containers and confirmed the Styrofoam cup should not have been stored in the sugar. Review of facility policy Food Receiving and Storage, revised November 2022, revealed uncooked and raw animal products would be stored in drip proof container and below fruits to prevent juices from dripping onto those foods. Review of facility policy Sanitization, revised November 2022, revealed all kitchen areas were to be kept clean and free from debris. This deficiency represents noncompliance investigated under Complaint Number OH00151786.
Jan 2024 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Deficiency F0760 (Tag F0760)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, review of psychotropic medication information, facility policy review and interview, the facility failed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, review of psychotropic medication information, facility policy review and interview, the facility failed to prevent a significant medication error for Resident #26 when the resident's psychotropic medication, for reducing risk of recurrent suicidal behavior with schizophrenia was not administered as ordered by the physician from 11/20/23 until 12/06/23. The facility also failed to ensure the physician was notified timely that the medication was unavailable for administration. Actual Harm occurred on 12/07/23 when Resident #26 was admitted to the hospital with psychosis (having increased behaviors and hallucinations), suicidal ideations, threatening to kill herself and slit her throat with a knife as a result of the missed doses of the psychotropic medication, Clozapine. This affected one resident (#26) of four residents reviewed for medication administration. The facility census was 52. Findings Include: Review of the medical record for Resident #26 revealed an initial admission date of 09/21/23 with a hospital stays from 10/13/23 to 11/20/23 and from 12/07/23 to 12/29/23. Diagnoses included schizoaffective disorder bipolar type, dementia, anxiety disorder, drug induced akathisia (inability to remain still), and insomnia. Resident #26 had a court appointed guardian. Review of the admission Minimum Data Set (MDS) assessment, dated 12/03/23, revealed Resident #26 had no cognitive impairment and received antipsychotic medications. Review of physician's orders revealed Resident #26 had a re-admission order dated 11/20/23 for Clozapine (antipsychotic) 300 milligrams (mg) daily for seven days then give 350 mg daily for seven days followed by 400 mg daily for 14 days. On 12/04/23, the Clozapine order was changed to 100 mg for one day as a titrating dose, then give 150 mg on 12/05/23, 200 mg on 12/06/23, 250 mg on 12/07/23, 350 mg on 12/08/23, 350 mg on 12/09/23, 400 mg on 12/10/23, then 400 mg daily at bedtime thereafter. Review of the progress notes revealed Resident #26 was admitted to the hospital on [DATE] due to increasing behaviors and was refusing medications. On 11/20/23, Resident #26 was re-admitted . Clozapine 300 mg was documented as not available to administer, being on order, awaiting pharmacy delivery from 11/20/23 through 11/26/23. On 11/25/23, laboratory tests were re-faxed to the pharmacy. On 11/26/23, pharmacy requested Physician #240 to submit required information to dispense the Clozapine. The request to complete the required information was faxed to Physician #240's office. On 11/28/23, Clozapine 350 mg was documented as not available to administer, being on order, awaiting pharmacy delivery. On 11/29/23, Physician #240 examined Resident #26 via telehealth. Staff reported to Physician #240 of Resident #26 being more agitated for the past seven days. Physician #240 ordered fluphenazine (antipsychotic) to be administered at 25 mg for one dose, then 10 mg daily for seven days due to Resident #26's behaviors. There was no evidence the staff informed Physician #240 of the multiple missed doses of Clozapine. On 12/01/23, Clozapine 350 mg was documented as being not found in the medication cart or medication room and was awaiting on pharmacy. On 12/03/23 Clozapine 350 mg was documented as not administered due to waiting on pharmacy required information. Review of the Medication Administration Record (MAR) for November 2023 to December 2023 revealed Resident #26 did not receive the physician ordered Clozapine 300 mg daily from 11/20/23 to 11/26/23. Clozapine 350 mg daily was not administered on 11/27/23, 11/28/23, 11/30/23, 12/01/23 and 12/03/23. The nursing staff signed the MAR record to indicate Clozapine 350 mg was administered on 11/29/23 and 12/02/23. On 12/04/23, Clozapine 100 mg for one dose was not administered. On 12/05/23, Clozapine 150 mg for one dose was documented as administered. On 12/06/23, Clozapine 200 mg was documented as not administered. Review of an email from Director of Nursing (DON) to Physician #240 dated 12/04/23 at 9:33 A.M. reported Resident #26 needed required information for pharmacy to deliver Clozapine, and Resident #26 was out of the medication for a few days. Review of an email from Physician #240 to the DON dated 12/04/23 at 9:44 A.M. questioned DON on how many days Resident #26 had not received Clozapine as it would need re-titrated if more than three days. Review of an email from Physician #240 dated 12/04/23 at 9:46 A.M. revealed the required information was completed. Review of an email from the DON to Physician #240 dated 12/04/23 at 10:27 A.M. reported Resident #26 had missed three days of Clozapine. Review of an email from Physician #240 to the DON dated 12/04/23 at 10:42 A.M. indicated Resident #26's Clozapine would need re-titrated due to missing three days and could be more aggressive since it had only been three days. Physician #240 ordered to give Clozaril 100 mg on 12/04/23, 150 mg on 12/05/23, 200 mg on 12/06/23, 250 mg on 12/07/23, 300 mg on 12/08/23, 350 mg on 12/09/23 then 400 mg thereafter. Additional directions were provided to the DON regarding adverse effects including orthostatic hypotension or over-sedation. Physician #240 indicated follow-up with Resident #26 at a telehealth appointment on 12/06/23. Review of progress notes revealed on 12/05/23, Clozaril 100 mg was not available and waiting on pharmacy to deliver. On 12/07/23, Resident #26 was agitated throughout the day with multiple occasions of hallucinations with redirection having little to no effect. Resident #26 had refused all medications in the morning. A message was left with Physician #240 to contact the facility to be informed of missed medications. Physician #240 responded and indicated Resident #26 would benefit from hospitalization to evaluate medications. Resident #26 was transferred to the hospital with Assistant Director of Nursing (ADON) #220 in accompaniment to assist with behaviors, and Resident #26 was admitted . On 12/29/23, Resident #26 was returned from the hospital. Review of hospital documentation from 12/07/23 to 12/29/23 revealed Resident #26 was admitted for psychosis and suicidal ideation. On 12/08/23, Physician #240 documented the facility reported Resident #26 missed doses of Clozapine from 12/01/23 to 12/03/23 due to a pharmacy error and required re-titration. The last reported dose received was on 12/06/23. ADON #220 reported Resident #26 had decompensated since 12/06/23 after being without Clozapine from 12/01/23 to 12/03/23 and requiring re-titration. Resident #26 was now paranoid, threatening to kill herself, and to cut her throat with a knife. Interview on 01/09/24 at 1:41 P.M. with Registered Nurse (RN) #234 indicated Resident #26 had baseline schizophrenic behaviors such as agitation and rocking. RN #234 confirmed there was an issue with getting the Clozapine from pharmacy, and it probably aided the agitation. RN #234 stated the nurses followed-up with pharmacy to find out why a medication was not available and contact the physician for directions. Interview on 01/09/24 at 2:36 P.M. with the DON and ADON #220 verified Resident #26 was re-admitted on [DATE] and the ordered Clozapine was not administered from 11/20/23 to 11/26/23. On 11/27/23 the physician was notified of the pharmacy need for REMS (Risk Evaluation and Mitigation Strategy) documentation to be completed to dispense Clozapine. At the time, the physician was not made aware of the missed Clozapine doses. On 11/27/23, 11/28/23, 11/30/23, 12/01/23 and 12/03/23, the ordered Clozapine was also not administered due to the medication not being available. On 12/04/23, the physician was contacted, and new orders were received for re-titration. Clozapine was not administered on 12/04/23 and 12/06/23, then Resident #26 went to the hospital on [DATE]. Interview on 01/09/24 at 3:58 P.M. with DON and ADON #220 confirmed Resident #26's physician was not notified of the missed doses of Clozapine until 12/04/23. ADON #220 indicated contacting the physician and reported increased agitation and Resident #26 was deteriorating due to the change in medication. On 12/07/23, Resident #26 was sent to the hospital due to increased behaviors, starting to refuse medications, and being suicidal. With a medication that requires REMS, laboratory results are sent to the pharmacy, and the pharmacy will notify the physician of the required documentation needed. If the physician does not complete it, then the pharmacy will notify the facility. The DON and ADON #220 verified it was the nurse's responsibility to contact the physician to obtain required documentation for the pharmacy. Interview on 01/10/24 at 9:29 A.M. with Physician #240 indicated being unaware Resident #26 missed more than three days of Clozapine. It was not until 12/04/23 when an email was received from the facility which reported a need for REMS documentation for the Clozapine and missed doses from 12/01/23 to 12/03/23. The facility had access to both Physician #240's phone number and email to contact at any time each day. It was the DON who provided information when anything was needed for medication dispensing. Physician #240 confirmed Resident #26's hospitalization on 12/07/24 for suicidal tendencies, paranoia, and agitation was a direct result from the lack of administration of Clozapine. Interview on 01/10/24 at 9:41 A.M. with Pharmacist #241 confirmed Resident #26's Clozapine was not delivered to the facility for administration between 11/20/23 and 12/04/23. Communication for REMS documentation was between the facility and the physician with the facility faxing laboratory values to the pharmacy. Pharmacist #241 verified the abrupt stopping of Clozapine had possible adverse effects including increased agitation and psychosis. Review of drug information on Clozapine retrieved from Medscape on 01/10/24 at https://reference.medscape.com/drug/clozaril-versacloz-clozapine-342972 revealed Clozapine was indicated for reducing risk of recurrent suicidal behavior in patients with schizophrenia or schizoaffective disorder, and in patients who are judged to be at chronic risk to re-experience suicidal behavior. Reduce doses gradually over a period of one to two weeks and taper gradually to avoid withdrawal symptoms and minimize risk of relapse for schizophrenia. Guidelines recommend gradual taper over six to 24 months. The American Psychiatric Association guidelines recommend reducing dose by 10 percent each month. Review of the facility policy titled Administering Medications, revised April 2019, revealed medications were administered in accordance with prescriber orders, including any required time frame. If a medication was suspected of being associated with adverse consequences, the physician would be contacted to discuss the concerns. This deficiency represents non-compliance investigated under Complaint Number OH00149534.
Oct 2022 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure Resident #4 was provided a reasonable accommod...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure Resident #4 was provided a reasonable accommodation to enter the facility and did not ensure Resident #50's wheelchair was serviced and repaired in a timely manner. This affected two residents (Residents #4 and #50) of two residents reviewed for accommodation of needs. Findings include: 1. Review of the medical record for Resident #4 revealed an admission date of 02/22/22 with diagnoses including chronic obstructive pulmonary disease (COPD), anemia, nicotine dependence, anxiety disorder and morbid obesity. Review of the smoking assessment dated [DATE] revealed the resident was an unsupervised smoker, but required assistance getting outside in her wheelchair. Review of Resident #4's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was cognitively intact. She was totally dependent on two people for transfers and she required extensive assistance of two people for bed mobility, dressing and toilet use. Review of Resident #4's care plan dated 08/30/22 revealed the resident had COPD due to smoking. Interventions included avoiding extreme hot and cold temperatures, monitoring for signs and symptoms of respiratory insufficiency, and oxygen as tolerated. Observation on 10/12/22 at 8:22 A.M. revealed Resident #4 in a motorized wheelchair on the smoking patio. Interview at the time of the observation revealed she knew the code to get back into the building, but she could not reach the keypad. She would wait until another resident went back into the building and held the door for her so she could maneuver her wheelchair through the door. Interview on 10/12/22 at 8:30 A.M. with State Tested Nursing Assistant (STNA) #204 revealed she was aware Resident #4 was outside, but there was no procedure for letting residents back in when they went outside. She opened the door for Resident #4 so she could reenter the building. STNA #204 needed to ask this surveyor to hold the door open so Resident #4 could safely enter as the door did not stay open on its own. Observation on 10/13/22 at 10:02 A.M. revealed a doorbell had been installed on the door frame used to enter the smoking patio, directly underneath the keypad. This surveyor pushed the doorbell button and waited for an employee to respond. Within approximately two minutes, STNA #208 looked down the hall through the window of the door and saw this surveyor standing outside. She then opened the door. Interview at the time of the observation with STNA #208 revealed she did not think the doorbell worked, she just happened to see me standing outside. She confirmed staff have to let residents outside to use the smoking patio and other residents will usually open the door if a resident does not know the code or cannot let themselves back in. Interview on 10/13/22 at 1:07 P.M. with Registered Nurse #200 confirmed there was no procedure for residents getting back into the building from the smoking patio. Review of the facility policy titled, Smoking policy - Residents, revised 04/2012 revealed smoking was only permitted outside the building, and any smoking related concerns will be noted in the resident's care plan and staff would be alerted. 2. Review of the medical records for Resident #50 revealed she was admitted on [DATE] with diagnoses including intracranial injury without loss of consciousness, depressive disorder, convulsions and anxiety. Review of the 06/14/22 invoice for Resident #50's wheelchair revealed it was a tilt in space with elevating manual leg rests and adjustable foot plates. Review of Resident #50's care plan of 07/22/22 revealed care areas for a traumatic brain injury related to a motor vehicle accident, chronic pain, extensive assistance of two for ADLs. The resident had received occupational therapy from 09/12/22 to 09/28/22. Review of the quarterly MDS 3.0 of 09/24/22 revealed the resident was severely cognitively impaired, required extensive assist of two for ADLs and was at risk of pressure ulcers. Interview on 10/11/22 at 11:04 A.M. with Resident #50 and her father revealed the facility was supposed to lengthen her wheel chair so she could fully extend her left leg about two months ago. The resident was seated in her tilt in space custom wheelchair and her left leg was in a slightly bent position with both legs elevated on an armless chair. Their were no legs rests on her wheelchair. One leg rest was visible laying against the wall in the resident's room. Further observations of Resident #50 on 10/12/22 at 10:45 A.M. and 1:55 P.M. and on 10/13/22 at 11:35 A.M. revealed the resident was using a chair to put her legs up since there were no leg rests on her chair. Interview on 10/12/22 at 8:47 A.M. with the Director of Rehab (DOR) #207 revealed that she was aware of Resident #50's not being able to fully extend her legs for awhile. DOR #207 had tried extending the wheelchair herself but she did not have the proper tools. She reported she did not call the wheelchair company for service at that time because she forgot things sometimes. She reported the one leg rest fell off recently and she had a call in for repair. Interview on 10/13/22 at 10:12 A.M. with Licensed Practical Nurse (LPN) verified Resident #50 and her father had requested the leg rests be extended on her wheelchair over a month ago but it was not done. The leg rest fell off sometime in the past week. Interview on 10/13/22 at 10:28 A.M. with Regional LPN #212 verified the service needed for Resident #50's wheelchair was not addressed in a timely manner.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure resident care plans were revised to reflect current re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to ensure resident care plans were revised to reflect current resident medical/behavioral conditions. This affected one resident (Resident #34) of eight residents reviewed for elopement care plans. Findings include: Review of the medical record for Resident #34 revealed an admission date of 05/01/22 with diagnoses including bipolar disorder, depression, amnesia and post traumatic stress disorder (PTSD). Review of the progress note dated 06/08/22 and timed 5:44 P.M. revealed Resident #34 was walking in town when a police officer found her. When Resident #34 returned to the facility, the Director of Nursing (DON) was notified of the incident and contacted the guardian. It was agreed Resident #34's privileges to leave the facility would be revoked. Review of the care plan dated 08/23/22 revealed Resident #34 was a low risk for elopement. Interventions included ensuring safety during periods of confusion or anxiety, unsupervised smoke breaks and being able to walk to the store per the resident's Power of Attorney (POA). Review of the elopement/wandering assessment dated [DATE] revealed Resident #34 was at a low risk for wandering and elopement. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #34 was cognitively intact and exhibited no physical, verbal or wandering behaviors. Resident #34 had a legal guardian. Review of the nurse's notes dated 07/11/22, 08/13/22, 09/23/22, 10/03/22, 10/04/22 and 10/05/22 revealed Resident #34 left the building without permission from her guardian. Interview with the Director of Nursing on 10/13/22 at 1:34 P.M. verified Resident #34's care plan was not updated to reflect current elopement behaviors.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Review of medical record for Resident #41 revealed an admission date of 12/21/21 and diagnoses included morbid obesity, heart failure, chronic respiratory failure, diabetes, and kidney failure. He did...

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Review of medical record for Resident #41 revealed an admission date of 12/21/21 and diagnoses included morbid obesity, heart failure, chronic respiratory failure, diabetes, and kidney failure. He did not have a diagnosis of constipation. Review of care plan dated 12/22/21 revealed Resident #41 had an activities of daily living self-care performance deficit related to impaired balance, and morbid obesity. Interventions included he required staff assist with transfers, bed mobility, and toileting. Review of comprehensive care plan dated 12/22/21 revealed Resident #41 did not have a care plan for constipation. Review of electronic medical record dated from 09/14/22 to 10/13/22 under bowel continence task bar revealed Resident #41 had a large bowl movement on 09/14/22 but then did not have another bowel movement until 09/22/22 (seven days later) and it was documented that Resident #41 was constipated, and the bowel movement was hard. Resident #41 then did not have another large bowel movement documented until 10/02/22 (ten days later). Resident then had a large bowel movement 10/08/22 (five days later) and it was documented that Resident #41 was constipated and the bowel movement was hard. Review of nursing notes from 09/14/22 to 10/13/22 revealed there was no documentation Resident #41's Primary Care Physician #900 was notified that Resident #41 went from 09/15/22 to 09/22/22 (7 days), 09/23/22 to 10/10/02/22 (10 days), and 10/3/22 to 10/08/22 (five days) without bowel movements. There also was no documentation the Primary Care Physician #900 was notified on 09/22/22 and on 10/08/22 that Resident #41 was constipated and had a hard bowel movement. Review of quarterly Minimum Data Set (MDS) 3.0 dated 09/21/22 revealed Resident #41 had intact cognition. He required extensive assist of two people with bed mobility and was totally dependent of two people with transfer. He was totally dependent of one person with toileting and was unable to ambulate. Review of October 2022 physician orders revealed Resident #41 did not have any orders if he did not have a bowel movement in three days. The physician orders revealed he did not receive any medications for constipation. Interview on 10/13/22 at 10:30 A.M. with Resident #41 revealed he had issues with constipation all his life especially because he takes a lot of medications that caused him to be constipated. He also revealed he had not been out of bed since admission mainly because of his obesity which also caused him to be constipated. He revealed sometimes he went four to five days without having a bowel movement and possibly longer as Resident #41 stated he did not keep track. Resident #41 revealed the nursing staff at the facility never checked to see if he had any signs of constipation and/ or never offered any as needed medications to assist in having a bowel movement. He revealed at times his bowel movement was very hard. Interview on 10:33 A.M. with Director of Nursing verified the documentation per the electronic task bar that Resident #41 did not have a bowel from 09/15/22 to 09/22/22 (7 days), 09/23/22 to 10/10/02/22 (10 days), and 10/3/22 to 10/08/22 (five days). She also verified in the task bar it was documented on 09/22/22 and on 10/08/22 that Resident #41 was constipated and had hard bowel movements. She verified Primary Care Physician #900 was not notified regarding Resident #41 not having a routine bowel movement and/ or Resident #41 being constipated and having hard bowel movement. She revealed the nurse was to check the electronic medical record and if a resident did not have a bowel movement within three days the nurse should either give if ordered an as needed medication for constipation and if a resident did not have an as needed medication ordered for constipation, then the nurse was to contact the physician for orders. Review of facility policy labeled, Bowel (Lower Gastrointestinal Tract) Disorders- Clinical Protocol, dated September 2017 revealed the staff and physician would monitor the individual's response to interventions and overall progress for example overall degrees of comfort or distress, frequency, and consistency of bowel movements. The policy revealed the physician would adjust interventions based on identification of causes, responses, and other relevant factors. Based on interview, and record review, the facility failed to ensure Resident #41's bowel pattern was effectively managed. This affected one resident (Resident #41) of two residents reviewed for constipation. Findings include:
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident #39 received her medications consistently per physi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident #39 received her medications consistently per physician orders. This affected one resident (Resident #39) of eight residents reviewed for pharmacy services. Findings include: Review of the medical record for Resident #39 revealed she was admitted on [DATE] with diagnoses including chronic pancreatitis, major depressive disorder, anxiety, rheumatoid arthritis, type II diabetes and bipolar disorder. Review of physician orders revealed the resident received Actemra Solution Prefilled Syringe 162 milligrams (mg)/0.9 milliliter (ml) subcutaneously one time a day every 14 days related to rheumatoid arthritis, Motegrity tablet 2 mg in the morning related to constipation, and Vyvanse Capsule 30 mg tablet and 40 mg tablet, each once a day related to attention deficit-hyperactivity disorder. Review of the annual Minimum Data Summary (MDS) 3.0 of 09/24/22 revealed Resident #39 was cognitively intact, had severe depression, was independent for activities of daily living and received scheduled medication for pain. Review of the care plan of 09/28/22 revealed care areas for pain, rheumatoid arthritis, and the potential for constipation. Review of the medication administration records from 06/01/22 to 10/12/22 revealed Resident #39 did not receive: Motegrity 06/029/22 through 07/20/22, Vyvanse 30 mg 08/25/22 through 08/28/22, Vyvanse 40 mg 08/15/22 through 08/24/22. The Actemra Solution Prefilled Syringe scheduled for 08/20/22 was not received until 08/24/22 and the dose scheduled for 09/17/22 was not received until 10/01/22. Review of progress notes from 06/30/22 to 09/17/22 revealed Resident #39's medications mentioned above were not available for refill due to a lack of insurance authorization. Interview on 10/13/22 at 10:07 A.M. with Licensed Practical Nurse (LPN) #209 verified Resident #39 goes without her Motegrity, Vyvanse and Actemra due to waiting for insurance approvals. The physician was notified and the resident was able to voice her needs, including need for an enema if needed. Interview on 10/13/22 at 10:14 A.M. with Resident #39 revealed she had an increase in pain and discomfort when she did not receive her medications as prescribed. Interview on 10/13/22 at 11:02 A.M. with Director of Nursing (DON) revealed she completes a request for the medications and sends to the insurance company every time Resident #39 runs out of Motegrity, Vyvanse and Actemra. She verified the resident went without her medications during this process. The resident's insurance, managed medicaid, had quit paying her stay at the facility due to her level of functioning. The resident was considered private pay and had a significant outstanding balance. She was unable to provide an option to ensure the resident continued to receive her medications as ordered. Interview on 10/13/22 at 2:14 P.M. with Regional Registered Nurse (RN) #200 verified Resident #39 should not be going without her medication and there should be some way to cover the cost, as they were covering her room and board. The resident's level of care needed reviewed and other options explored.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on interview, observation, and record review, the facility failed to ensure Resident #31's insulin was dated after it was opened. This affected one resident (Resident #31) out of four residents ...

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Based on interview, observation, and record review, the facility failed to ensure Resident #31's insulin was dated after it was opened. This affected one resident (Resident #31) out of four residents (Resident #5, #28, #31, #39) that received insulin on the north cart two. Findings included: Review of medical record for Resident #31 revealed an admission date of 10/30/18 and her diagnoses included diabetes, morbid obesity, and chronic obstructive pulmonary disease. Review of care plan dated 11/05/18 revealed Resident #31 had diabetes and her interventions included administer insulin per physician orders, and check blood glucose levels per orders. Review of physician order dated 04/29/22 revealed Resident #31 had an order for Novolog insulin inject six units subcutaneously (SQ) three times a day before meals that was scheduled for 5:00 A, M., 12:00 P.M. and 5:00 P.M. Observation on 10/12/22 at 11:32 A.M. revealed Resident #31's Novolog insulin was undated when Licensed Practical Nurse (LPN) #210 took out the insulin out of north cart two. Observation then revealed LPN #210 administered six units of the Novolog insulin as ordered to Resident #31's left arm. Interview on 10/12/22 at 11:39 A.M. with LPN #210 verified Resident #31's Novolog insulin was not dated when it was opened, and she did not now when it was opened. She verified the insulin should have been dated when it was opened. Review of Novolog Injection package insert/ prescribing information dated 10/01/21 revealed the insulin should be refrigerated until first used, after first used the insulin was to be stored at room temperature and discarded after 28 days. Review of facility policy labeled, Labeling of Medication Containers, dated April 2019, revealed all medication maintained in the facility were to be properly labeled in accordance with current state and federal guidelines and regulation. The policy did not include anything in regard to ensuring insulin and/ or other medications were dated when opened.
Oct 2019 12 deficiencies 3 IJ (3 affecting multiple)
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0608 (Tag F0608)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy title...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy titled Freedom from Abuse, Neglect, and Exploitation, and The Elder Justice Act and Reporting Suspected Crimes Against Residents, and interview with staff the facility failed to implement the facility abuse policy following an allegation of resident to resident sexual abuse. This resulted in Immediate Jeopardy and the likelihood of serious physical and emotional harm for one cognitively impaired resident (Resident #38) when the administrator became aware of an allegation of sexual abuse by a resident with known sexual behaviors (Resident #47) and failed to report the allegation to local authorities. This affected one of five residents reviewed relative to investigations of physical or sexual abuse. The facility identified 12 additional cognitively impaired residents the alleged perpetrator had access to (Residents #5, #11, #21, #24, #25, #26, #30, #33, #35, #40, #41, and #196). The facility census was 46. On 10/09/19 at 4:58 P.M., the Administrator and Regional Director of Clinical Services #27 were informed that Immediate Jeopardy began on 07/17/19 at 3:15 P.M. when Social Service Designee (SSD) #267 reported an allegation of sexual abuse on behalf of Resident #38 and the administrator failed to report the suspicion of sexual abuse to the local authorities. The resident perpetrator (Resident #47) remained in the facility on 15-minute checks from 07/17/19 at 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time he was removed from monitoring. Resident #47 remained in the facility until discharge on [DATE] at 10:30 A.M. The Immediate Jeopardy was removed on 10/10/19 at 10:00 A.M. when the facility implemented the following corrective actions: • On 07/17/19 at 3:54 P.M., Resident #38's power of attorney (POA) was notified of the sexual abuse allegation and that the facility had completed a head to toe assessment with no negative findings. The POA declined to have Resident #38 transferred to the hospital for a rape test. • On 07/24/19 at 10:30 A.M., Resident #47 was discharged to a secured nursing home with a large population of residents with behavioral health needs. • On 10/09/19 at 6:00 P.M., Licensed Practical Nurse (LPN) #228 and LPN #264 initiated body audits of all cognitively impaired residents. On 10/10/19 by 10:00 A.M., the body audits of all cognitively impaired residents (Residents #5, #11, #21, #24, #25, #26, #30, #35, #38, #40, and #41) were completed. • On 10/09/19 at 6:00 P.M., the administrator began interviewing staff regarding their knowledge of inappropriate sexual contact between Resident #47 and Resident #38. • On 10/09/19 at 6:18 P.M., the administrator submitted a self-report incident (SRI) for an allegation of sexual abuse to the State Agency. • On 10/09/19 at 7:29 P.M., the administrator contacted the local police department. • On 10/09/19 at 7:45 P.M., the local police officer arrived at the facility to initiate an investigation. • On 10/10/19 at 6:30 A.M., Registered Nurse (RN) #276, SSD #267, and LPN #268 initiated staff education on the facility's policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. By 4:00 P.M. the Minimum Data Set 3.0 Coordinator #256, four of six Registered Nurses (#226, #249, #257, and #261), 11 of 14 LPNs (#217, #228, #229, #231, #232, #236, #247, #260, #262, #264, and #282), 18 of 28 State Tested Nursing Assistants (#218, #219, #22, #224, #227, #230, #231, #234, #235, #248, #250, #251, #252, #253, #259, #263, and #265) , Activity Director #200, three of three Housekeepers (#211, #212, #213), Laundry Aide #215, Dietitian #204, Dietary Director #206, six of seven Dietary Aides (#205, #207, #209, #210, #280, and #281), Maintenance Staff #214, Certified Occupation Therapy Assistant #266, and Physical Therapy Assistant #269 had received the training. • On 10/10/19 from 8:00 A.M. to 4:00 P.M., LPN #245 conducted resident interviews. Twenty eight of 45 residents residing in the facility were interviewed (Residents #3, #4, #7, #8, #9, #10, #12, #13, #14, #15, #16, #17, #18, #19, #20, #22, #23, #29, #31, #32, #34, #36, #37, #39, #42, #43, #45, and #146). The residents indicated they had not been abused, had not witnessed any other resident being abused, and had no concerns with any other resident. • On 10/10/19 at 10:00 A.M., [NAME] President of Operations #275 provided education to the administrator and the director of nursing on abuse reporting and the facility policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. • On 10/10/19 at 2:15 P.M., an interview with Medical Director #290 revealed she was made aware of the sexual abuse allegation and was involved in the facility's corrective action plan. • On 10/10/19 at 5:00 P.M., Interview with [NAME] President of Operations #275 revealed any staff that had not yet received the education on abuse reporting and the facility policy for abuse would receive the training prior to working their next scheduled shift. The training would be provided by RN #276, SSD #267, and LPN #268. • The administrator/designee will perform random weekly audits by interviewing five residents with Brief Interview of Mental Status (BIMS) scores of ten or higher four times a week for four weeks and perform random weekly audits by completing skin assessments for five residents with BIMS of nine or less four times a week for four weeks. The administrator/designee will perform random weekly audits by interviewing five random staff members to ensure staff understands the abuse, neglect and misappropriation policy four weeks. Although the Immediate Jeopardy was removed, the facility remains out of compliance at Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was still in the process of implementing their corrective action and monitoring to ensure on-going compliance. Findings include: Review of the medical record revealed Resident #38 was admitted on [DATE]. Her diagnoses included vascular dementia with behavioral disturbance, depression with anxiety, arthritis, and hypertension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated Resident #38 had severe cognitive deficits with signs of delirium including inattention, disorganized thinking, and altered level of consciousness which fluctuated. The resident had no behaviors directed towards others or self. She needed limited physical assistance of one staff for transfers and activities of daily living. Review of the care plan for communication dated 02/28/19 indicated Resident #38 was sometimes understood and sometimes understood others. She jumped from one topic to another and would become anxious. Interventions included communication techniques to enhance interactions. Staff were to allow adequate time to respond, repeat as necessary, do not rush the resident, request feedback, and clarify with Resident #38 to ensure understanding. Review of the closed record for Resident #47 revealed the [AGE] year-old male was admitted on [DATE] with diagnoses including traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to a secured facility on 07/24/19. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. Resident #47 was independently ambulatory. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past the nurses' station per the guardian. Resident #47 had walked to the store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. Review of the facility's summary of the investigation initiated 07/17/19 at 3:15 P.M., revealed SSD #267 reported to the administrator Resident #47 may have attempted sexual advances towards Resident #38. Resident #47 was placed on 15-minute visual checks. Resident #38 had a head to toe assessment with no negative findings. The administrator accompanied by SSD #267 interviewed Resident #38. It was difficult at times to understand what the resident was attempting to communicate. During the interview, Resident #38 stated hoochie koochie which she stated often and pointed to her perineal area. The administrator interviewed Resident #47 who denied the allegation. Resident #47 expressed understanding that he needed permission prior to entering another resident's room. Staff statements were obtained. All cognitively intact residents were interviewed and voiced no concern. According to the administrator, SSD #267 stated later that same day that she no longer felt physical contact occurred between Resident #47 and Resident #38. The administrator contacted both residents' responsible parties and the primary care physician (the medical director). Resident interviews were completed with all residents with intact cognition. Review of the facility's investigation revealed no statement from SSD #267 who initially alleged sexual abuse on 07/17/19. The investigation included two statements: One dated 07/17/19 by LPN #270 who observed Resident #47 in Resident 38's room on 07/15/19 and one dated 07/17/19 by the administrator. There was no evidence the local authorities or State Agency were notified. There was no evidence Residents #5, #11, #21, #24, #25, #26, #30, #35, #40, #41, and #196 who were identified as cognitively impaired and residing in the facility on 07/17/19 were assessed for signs of sexual abuse or physical injury. Review of 15-minute check sheets revealed visual checks were completed 07/17/19 from 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time Resident #47 was taken off monitoring. On 10/08/19 at 5:10 P.M., an interview with the administrator indicated she started at the facility on 04/15/19. She reported there have been no self-report incidents (SRIs) involving sexual abuse. On 10/08/19 at 7:05 P.M., an interview with SSD #267 revealed Resident #47 had a traumatic brain injury. When he was admitted he did not want to be in the facility. At first, Resident #47 was acclimating without problems. However, he started to change, picking on the elderly residents. Administration then moved him to a private room on the South Hall and he was no longer allowed on the North Hall. SSD #267 indicated Resident #47 knew right from wrong sexually. The last straw was her aunt, Resident #38. Her aunt repeated something to her several times then said That boy referring to Resident #47. SSD #267 stated she immediately notified the administrator. She and the administrator interviewed Resident #38. During the interview Resident #38 kept pushing her hands in her pants. The administrator then stated, So he did do it. The administrator reported the allegation to the corporate director of nursing. The administrator and the corporate director of nursing asked SSD #267 what she wanted. She instructed them to call Resident #38's son. The son said he did not want Resident #38 sent out for a rape test. SSD #267 indicated to her knowledge, Resident #38 was not assessed nor were any other confused residents, and no one was immediately interviewed. SSD #267 never indicated she changed her mind regarding whether the physical contact between Resident #47 and Resident #38 occurred. An interview on 10/09/19 at 3:50 P.M., with the administrator revealed immediately following SSD #267 alleging something occurred she and SSD #267 interviewed Resident #38. At 3:58 P.M., SSD #267 joined the interview with the administrator. They agreed Resident #38 kept pushing on the front of her pants in the area of her privates (groin area) then said, No. SSD #267 asked the resident who? and Resident #38 responded, He did. At this point, the administrator indicated she did not feel Resident #38 was alleging sexual abuse. The administrator indicated she notified the resident's POA on 07/17/19 at 3:54 P.M. The POA did not want her sent to the hospital for a rape test. The administrator did not notify the local authorities or State Agency because she did not feel it was an allegation sexual abuse. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it was the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment are reported immediately, thoroughly investigated, and must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. If the facility reasonably suspected that a crime had occurred against a resident or person receiving care, the facility must report that suspicion to the police, State survey agency, and Adult Protective Services. Review of the facility policy titled The Elder Justice Act and Reporting Suspected Crimes Against Residents dated 2017 indicated all associates have a duty to report any reasonable suspicion of a crime. The facility has a duty to report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown sources and misappropriation as resident property. This deficiency substantiates Complaint Number OH00107652.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Report Alleged Abuse (Tag F0609)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy title...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy titled Freedom from Abuse, Neglect, and Exploitation, and The Elder Justice Act and Reporting Suspected Crimes Against Residents, and interview with staff the facility failed to implement the facility abuse policy following an allegation of resident to resident sexual abuse. This resulted in Immediate Jeopardy and the likelihood of serious physical and emotional harm for one cognitively impaired resident (Resident #38) when the administrator became aware of an allegation of sexual abuse by a resident with known sexual behaviors (Resident #47) and failed to report the allegation to the State Agency as required. This affected one of five residents reviewed relative to investigations of physical or sexual abuse. The facility identified 12 additional cognitively impaired residents the alleged perpetrator had access to (Residents #5, #11, #21, #24, #25, #26, #30, #33, #35, #40, #41, and #196). The facility census was 46. On 10/09/19 at 4:58 P.M., the Administrator and Regional Director of Clinical Services #27 were informed that Immediate Jeopardy began on 07/17/19 at 3:15 P.M. when Social Service Designee (SSD) #267 reported an allegation of sexual abuse on behalf of Resident #38 and the administrator failed to report the allegation to the State agency. The resident perpetrator (Resident #47) remained in the facility on 15-minute checks from 07/17/19 at 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time he was removed from monitoring. Resident #47 remained in the facility until discharge on [DATE] at 10:30 A.M. The Immediate Jeopardy was removed on 10/10/19 at 10:00 A.M. when the facility implemented the following corrective actions: • On 07/17/19 at 3:54 P.M., Resident #38's power of attorney (POA) was notified of the sexual abuse allegation and that the facility had completed a head to toe assessment with no negative findings. The POA declined to have Resident #38 transferred to the hospital for a rape test. • On 07/24/19 at 10:30 A.M., Resident #47 was discharged to a secured nursing home with a large population of residents with behavioral health needs. • On 10/09/19 at 6:00 P.M., Licensed Practical Nurse (LPN) #228 and LPN #264 initiated body audits of all cognitively impaired residents. On 10/10/19 by 10:00 A.M., the body audits of all cognitively impaired residents (Residents #5, #11, #21, #24, #25, #26, #30, #35, #38, #40, and #41) were completed. • On 10/09/19 at 6:00 P.M., the administrator began interviewing staff regarding their knowledge of inappropriate sexual contact between Resident #47 and Resident #38. • On 10/09/19 at 6:18 P.M., the administrator submitted a self-report incident (SRI) for an allegation of sexual abuse to the State Agency. • On 10/09/19 at 7:29 P.M., the administrator contacted the local police department • On 10/09/19 at 7:45 P.M., the local police officer arrived at the facility to initiate an investigation. • On 10/10/19 at 6:30 A.M., Registered Nurse (RN) #276, SSD #267, and LPN #268 initiated staff education on the facility's policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. By 4:00 P.M. the Minimum Data Set 3.0 Coordinator #256, four of six Registered Nurses (#226, #249, #257, and #261), 11 of 14 LPNs (#217, #228, #229, #231, #232, #236, #247, #260, #262, #264, and #282), 18 of 28 State Tested Nursing Assistants (#218, #219, #22, #224, #227, #230, #231, #234, #235, #248, #250, #251, #252, #253, #259, #263, and #265) , Activity Director #200, three of three Housekeepers (#211, #212, #213), Laundry Aide #215, Dietitian #204, Dietary Director #206, six of seven Dietary Aides (#205, #207, #209, #210, #280, and #281), Maintenance Staff #214, Certified Occupation Therapy Assistant #266, and Physical Therapy Assistant #269 had received the training. • On 10/10/19 from 8:00 A.M. to 4:00 P.M., LPN #245 conducted resident interviews. Twenty eight of 45 residents residing in the facility were interviewed (Residents #3, #4, #7, #8, #9, #10, #12, #13, #14, #15, #16, #17, #18, #19, #20, #22, #23, #29, #31, #32, #34, #36, #37, #39, #42, #43, #45, and #146). The residents indicated they had not been abused, had not witnessed any other resident being abused, and had no concerns with any other resident. • On 10/10/19 at 10:00 A.M., [NAME] President of Operations #275 provided education to the administrator and the director of nursing on abuse reporting and the facility policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. • On 10/10/19 at 2:15 P.M., an interview with Medical Director #290 revealed she was made aware of the sexual abuse allegation and was involved in the facility's corrective action plan. • On 10/10/19 at 5:00 P.M., Interview with [NAME] President of Operations #275 revealed any staff that had not yet received the education on abuse reporting and the facility policy for abuse would receive the training prior to working their next scheduled shift. The training would be provided by RN #276, SSD #267, and LPN #268. • The administrator/designee will perform random weekly audits by interviewing five residents with Brief Interview of Mental Status (BIMS) scores of ten or higher four times a week for four weeks and perform random weekly audits by completing skin assessments for five residents with BIMS of nine or less four times a week for four weeks. The administrator/designee will perform random weekly audits by interviewing five random staff members to ensure staff understands the abuse, neglect and misappropriation policy four weeks. Although the Immediate Jeopardy was removed, the facility remains out of compliance at Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was still in the process of implementing their corrective action and monitoring to ensure on-going compliance. Findings include: Review of the medical record revealed Resident #38 was admitted on [DATE]. Her diagnoses included vascular dementia with behavioral disturbance, depression with anxiety, arthritis, and hypertension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated Resident #38 had severe cognitive deficits with signs of delirium including inattention, disorganized thinking, and altered level of consciousness which fluctuated. The resident had no behaviors directed towards others or self. She needed limited physical assistance of one staff for transfers and activities of daily living. Review of the care plan for communication dated 02/28/19 indicated Resident #38 was sometimes understood and sometimes understood others. She jumped from one topic to another and would become anxious. Interventions included communication techniques to enhance interactions. Staff were to allow adequate time to respond, repeat as necessary, do not rush the resident, request feedback, and clarify with Resident #38 to ensure understanding. Review of the closed record for Resident #47 revealed the [AGE] year-old male was admitted on [DATE] with diagnoses including traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to a secured facility on 07/24/19. Review of the quarterly MDS 3.0 assessment dated [DATE] Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. Resident #47 was independently ambulatory. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past the nurses' station per the guardian. Resident #47 had walked to the store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. Review of the facility's summary of the investigation initiated 07/17/19 at 3:15 P.M., revealed SSD #267 reported to the administrator Resident #47 may have attempted sexual advances towards Resident #38. Resident #47 was placed on 15-minute visual checks. Resident #38 had a head to toe assessment with no negative findings. The administrator accompanied by SSD #267 interviewed Resident #38. It was difficult at times to understand what the resident was attempting to communicate. During the interview, Resident #38 stated hoochie koochie which she stated often and pointed to her perineal area. The administrator interviewed Resident #47 who denied the allegation. Resident #47 expressed understanding that he needed permission prior to entering another resident's room. Staff statements were obtained. All cognitively intact residents were interviewed and voiced no concern. According to the administrator, SSD #267 stated later that same day that she no longer felt physical contact occurred between Resident #47 and Resident #38. The administrator contacted both residents' responsible parties and the primary care physician (the medical director). Resident interviews were completed with all residents with intact cognition. Review of the facility's investigation revealed no statement from SSD #267 who initially alleged sexual abuse on 07/17/19. The investigation included two statements: One dated 07/17/19 by LPN #270 who observed Resident #47 in Resident 38's room on 07/15/19 and one dated 07/17/19 by the administrator. There was no evidence the local authorities or State Agency were notified. There was no evidence Residents #5, #11, #21, #24, #25, #26, #30, #35, #40, #41, and #196 who were identified as cognitively impaired and residing in the facility on 07/17/19 were assessed for signs of sexual abuse or physical injury. Review of 15-minute check sheets revealed visual checks were completed 07/17/19 from 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time Resident #47 was taken off monitoring. On 10/08/19 at 5:10 P.M., an interview with the administrator indicated she started at the facility on 04/15/19. She reported there have been no self-report incidents (SRIs) involving sexual abuse. On 10/08/19 at 7:05 P.M., an interview with SSD #267 revealed Resident #47 had a traumatic brain injury. When he was admitted he did not want to be in the facility. At first, Resident #47 was acclimating without problems. However, he started to change, picking on the elderly residents. Administration then moved him to a private room on the South Hall and he was no longer allowed on the North Hall. SSD #267 indicated Resident #47 knew right from wrong sexually. The last straw was her aunt, Resident #38. Her aunt repeated something to her several times then said That boy referring to Resident #47. SSD #267 stated she immediately notified the administrator. She and the administrator interviewed Resident #38. During the interview Resident #38 kept pushing her hands in her pants. The administrator then stated, So he did do it. The administrator reported the allegation to the corporate director of nursing. The administrator and the corporate director of nursing asked SSD #267 what she wanted. She instructed them to call Resident #38's son. The son said he did not want Resident #38 sent out for a rape test. SSD #267 indicated to her knowledge, Resident #38 was not assessed nor were any other confused residents, and no one was immediately interviewed. SSD #267 never indicated she changed her mind regarding whether the physical contact between Resident #47 and Resident #38 occurred. An interview on 10/09/19 at 3:50 P.M., with the administrator revealed immediately following SSD #267 alleging something occurred she and SSD #267 interviewed Resident #38. At 3:58 P.M., SSD #267 joined the interview with the administrator. They agreed Resident #38 kept pushing on the front of her pants in the area of her privates (groin area) then said, No. SSD #267 asked the resident who? and Resident #38 responded, He did. At this point, the administrator indicated she did not feel Resident #38 was alleging sexual abuse. The administrator indicated she notified the resident's POA on 07/17/19 at 3:54 P.M. The POA did not want her sent to the hospital for a rape test. The administrator did not notify the local authorities or State Agency because she did not feel it was an allegation sexual abuse. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it was the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment are reported immediately, thoroughly investigated, and must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. If the facility reasonably suspected that a crime had occurred against a resident or person receiving care, the facility must report that suspicion to the police, state survey agency, and Adult Protective Services. Review of the facility policy titled The Elder Justice Act and Reporting Suspected Crimes Against Residents dated 2017 indicated all associates have a duty to report any reasonable suspicion of a crime. The facility has a duty to report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown sources and misappropriation of resident property. This deficiency substantiates Complaint Number OH00107652.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Investigate Abuse (Tag F0610)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy title...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy titled Freedom from Abuse, Neglect, and Exploitation, and The Elder Justice Act and Reporting Suspected Crimes Against Residents, and interview with staff, resident, and resident families the facility failed to implement their abuse policy following an allegation of resident to resident sexual abuse. This resulted in Immediate Jeopardy and the likelihood of serious physical and emotional harm for one cognitively impaired resident (Resident #38) when the administrator became aware of an allegation of sexual abuse by a resident with known sexual behaviors (Resident #47) and failed to ensure adequate monitoring of the alleged resident perpetrator, thoroughly investigate the allegation and report the allegation to law enforcement and the State Agency. This affected one of five residents reviewed relative to investigations of physical or sexual abuse. The facility identified 12 additional cognitively impaired residents the alleged perpetrator had access to (Residents #5, #11, #21, #24, #25, #26, #30, #33, #35, #40, #41, and #196). The facility census was 46. On 10/09/19 at 4:58 P.M., the administrator and Regional Director of Clinical Services #27 were informed Immediate Jeopardy began on 07/17/19 at 3:15 P.M. when Social Service Designee (SSD) #267 reported an allegation of sexual abuse on behalf of Resident #38 and the administrator failed to follow their policy and procedure for investigation of the allegation and providing safety for the residents from the alleged perpetrator (Resident #47). Resident #47 remained in the facility on 15-minute checks from 07/17/19 at 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time he was removed from monitoring without the facility completing a thorough investigation of the sexual abuse allegation. Resident #47 remained in the facility until discharge on [DATE] at 10:30 A.M. The Immediate Jeopardy was removed on 10/10/19 at 4:00 P.M. when the facility implemented the following corrective actions: • On 07/17/19 at 3:54 P.M., Resident #38's power of attorney (POA) was notified of the sexual abuse allegation and that the facility had completed a head to toe assessment with no negative findings. The POA declined to have Resident #38 transferred to the hospital for a rape test. • On 07/24/19 at 10:30 A.M., Resident #47 was discharged to a secured nursing home with a large population of residents with behavioral health needs. • On 10/09/19 at 6:00 P.M., Licensed Practical Nurse (LPN) #228 and LPN #264 initiated body audits of all cognitively impaired residents. On 10/10/19 by 10:00 A.M., the body audits of all cognitively impaired residents (Residents #5, #11, #21, #24, #25, #26, #30, #35, #38, #40, and #41) were completed. • On 10/09/19 at 6:00 P.M., the administrator began interviewing staff regarding their knowledge of inappropriate sexual contact between Resident #47 and Resident #38. • On 10/09/19 at 6:18 P.M., the administrator submitted a self-report incident (SRI) for an allegation of sexual abuse to the State Agency. • On 10/09/19 at 7:29 P.M., the administrator contacted the local police department. • On 10/09/19 at 7:45 P.M., the local police officer arrived at the facility to initiate an investigation. • On 10/10/19 at 6:30 A.M., Registered Nurse (RN) #276, SSD #267, and LPN #268 initiated staff education on the facility's policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. By 4:00 P.M. the Minimum Data Set 3.0 Coordinator #256, four of six RNs (#226, #249, #257, and #261), 11 of 14 LPNs (#217, #228, #229, #231, #232, #236, #247, #260, #262, #264, and #282), 18 of 28 State Tested Nursing Assistants (#218, #219, #22, #224, #227, #230, #231, #234, #235, #248, #250, #251, #252, #253, #259, #263, and #265) , Activity Director #200, Social Service Designee #267, three of three Housekeepers (#211, #212, #213), Laundry Aide #215, Dietitian #204, Dietary Director #206, 6 of 7 Dietary Aides (#205, #207, #209, #210, #280, and #281), Maintenance Staff #214, Certified Occupation Therapy Assistant #266, and Physical Therapy Assistant #269 had received the training. • On 10/10/19 from 8:00 A.M. to 4:00 P.M., LPN #245 conducted resident interviews. Twenty eight of 45 residents residing in the facility were interviewed (Residents #3, #4, #7, #8, #9, #10, #12, #13, #14, #15, #16, #17, #18, #19, #20, #22, #23, #29, #31, #32, #34, #36, #37, #39, #42, #43, #45, and #146). The residents indicated they had not been abused, had not witnessed any other resident being abused, and had no concerns with any other resident. • On 10/10/19 at 10:00 A.M., [NAME] President of Operations #275 provided education to the administrator and the director of nursing on abuse reporting and the facility policies titled Freedom from Abuse, Neglect, and Exploitation and The Elder Justice Act and Reporting Suspected Crimes Against Residents. • On 10/10/19 at 2:15 P.M., an interview with Medical Director #290 revealed she was made aware of the sexual abuse allegation and was involved in the facility's corrective action plan. • On 10/10/19 at 5:00 P.M., interview with [NAME] President of Operations #275 revealed any staff that had not yet received the education on abuse reporting and the facility policy for abuse would receive the training prior to working their next scheduled shift. The training would be provided by RN #276, SSD #267, and LPN #268. • The administrator/designee will perform random weekly audits by interviewing five residents with Brief Interview of Mental Status (BIMS) scores of ten or higher four times a week for four weeks and perform random weekly audits by completing skin assessments for five residents with BIMS of nine or less four times a week for four weeks. The administrator/designee will perform random weekly audits by interviewing five random staff members to ensure staff understands the abuse, neglect and misappropriation policy four weeks. Although the Immediate Jeopardy was removed, the facility remained out of compliance at Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was still in the process of implementing their corrective action and monitoring to ensure on-going compliance. Findings include: Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses including vascular dementia with behavioral disturbance, depression with anxiety, arthritis, and hypertension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated Resident #38 had severe cognitive deficits with signs of delirium including inattention, disorganized thinking, and altered level of consciousness which fluctuated. The resident displayed no behaviors directed towards others or self. She required limited physical assistance of one staff for transfers and activities of daily living. Review of the care plan for communication dated 02/28/19 indicated Resident #38 was sometimes understood and sometimes understood others. She jumped from one topic to another and would become anxious. Interventions included communication techniques to enhance interactions. Staff were to allow adequate time to respond, repeat as necessary, not rush the resident, request feedback, and clarify with Resident #38 to ensure understanding. Review of the closed record for Resident #47 revealed the [AGE] year-old male resident was admitted on [DATE] with diagnoses including traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to a secured facility on 07/24/19. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. Resident #47 was independently ambulatory. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past the nurses' station per the guardian. Resident #47 had walked to the store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. Review of the facility's summary of the investigation initiated 07/17/19 at 3:15 P.M., revealed SSD #267 reported to the administrator Resident #47 may have attempted sexual advances towards Resident #38. Resident #47 was placed on 15-minute visual checks. Resident #38 had a head to toe assessment with no negative findings. The administrator accompanied by SSD #267 interviewed Resident #38. It was difficult at times to understand what the resident was attempting to communicate. During the interview, Resident #38 stated hoochie koochie which she stated often and pointed to her perineal area. The administrator interviewed Resident #47 who denied the allegation. Resident #47 expressed understanding that he needed permission prior to entering another resident's room. Staff statements were obtained. All cognitively intact residents were interviewed and voiced no concern. According to the administrator, SSD #267 stated later that same day that she no longer felt physical contact occurred between Resident #47 and Resident #38. The administrator contacted both residents' responsible parties and the primary care physician (the medical director). Resident interviews were completed with all residents with intact cognition. Review of the facility's investigation revealed no statement from SSD #267 who initially alleged sexual abuse on 07/17/19. The investigation included two statements: One dated 07/17/19 by LPN #270 who observed Resident #47 in Resident 38's room on 07/15/19 and one dated 07/17/19 by the administrator. Review of LPN #270's statement revealed on 07/15/19 at approximately 6:00 P.M. she observed Resident #47 seated on Resident #38's bed and Resident #38 seated in her recliner. No inappropriate touching or interaction was observed. The residents were separated with no further contact observed on that date. There was no evidence the local authorities or State Agency were notified. There was no evidence Residents #5, #11, #21, #24, #25, #26, #30, #35, #40, #41, and #196 who were identified as cognitively impaired and residing in the facility on 07/17/19 were assessed for signs of sexual abuse or physical injury. Review of 15-minute check sheets revealed visual checks were completed 07/17/19 from 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time Resident #47 was taken off monitoring. Observation on 10/06/19 at 11:35 A.M. revealed Resident #38 was awake and alert sitting in a chair in her room. An attempt to interview Resident #38 was unsuccessful. Resident #38 was confused to time and place and unable to answer questions. On 10/08/19 at 4:30 P.M., an interview with State Tested Nurse Assistant (STNA) #218 indicated it was rumored Resident #47 got into bed with a female resident, Resident #38. The two residents' rooms were right next to each other on the South Hall. On 10/08/19 at 4:45 P.M., an interview with Activity Director #200 revealed she never trusted Resident #47. He made her feel uncomfortable, safety-wise. Before being discharged in July 2019, Activity Director #200 stated Resident #47 would have guys in his room watching pornography. On 10/08/19 at 5:10 P.M., an interview with the administrator indicated she started at the facility on 04/15/19. She reported there had been no SRIs involving sexual abuse. On 10/08/19 at 5:20 P.M., an interview with Dietary Director #206 revealed Resident #47 had sexually inappropriate behavior, mostly verbal. He said things to both staff and other residents. Dietary Director #206 indicated she never observed him display inappropriate touching. Resident #47 used to go into North Hall resident rooms. Dietary Director #206 stated she heard Resident #47 went into another female resident's room, Resident #38, sometime during the summer of 2019 just before he was discharged from facility. On 10/08/19 at 6:00 P.M., an interview with LPN #217 indicated the facility moved Resident #47 from the North Hall to the South Hall because he was inappropriate and arguing with other residents. On 10/08/19 at 6:20 P.M., an interview with STNA #253 revealed Resident #47 was stalking her on Facebook, copying images of her and her child onto his Facebook page. He messaged the STNA that she was hot. STNA #253 stated Resident #47 would make weird noises when she passed him. When the resident was acting inappropriate towards her, she went to her supervisor. STNA #253 stated Resident #47 was inappropriate verbally to everyone, staff and residents, sometimes sexually. Staff and administration knew the resident was inappropriate and that was why he was not allowed on the North Hall. STNA #253 indicated she heard stories of Resident #47 being inappropriate with another resident, Resident #38. STNA # 253 stated Resident #38 reported he touched her. On 10/08/19 at 6:33 P.M., an interview with STNA #224 indicated Resident #47 tried getting flirty with her. STNA #224 indicated she heard a rumor that Resident #47 went into Resident #38's room. Resident #38 later pointed at her private area and then at Resident #47. STNA #224 stated she could not remember when that occurred. She referred the surveyor to Resident #38's niece, SSD #267, who knew more about the incident. On 10/08/19 at 7:05 P.M., an interview with SSD #267 revealed Resident #47 had a traumatic brain injury. When he was admitted he did not want to be in the facility. At first, Resident #47 was acclimating without problems. However, he started to change, picking on the elderly residents. Administration then moved him to a private room on the South Hall and he was no longer allowed on the North Hall. SSD #267 indicated Resident #47 knew right from wrong sexually. The last straw was her aunt, Resident #38. Her aunt repeated something to her several times then said That boy referring to Resident #47. SSD #267 stated she immediately notified the administrator. She and the administrator interviewed Resident #38. During the interview Resident #38 kept pushing her hands in her pants. The administrator then stated, So he did do it. The administrator reported the allegation to the corporate director of nursing. The administrator and the corporate director of nursing asked SSD #267 what she wanted. She instructed them to call Resident #38's son. The son said he did not want Resident #38 sent out for a rape test. SSD #267 indicated to her knowledge, Resident #38 was not assessed nor were any other confused residents, and no one was immediately interviewed. SSD #267 never indicated she changed her mind regarding whether the physical contact between Resident #47 and Resident #38 occurred. On 10/09/19 at 10:06 A.M., a phone interview with Resident #47's guardian revealed Resident #47 had off the wall behaviors. The behaviors scared some residents. The resident's guardian stated at times, Resident #47 was sexually inappropriate. Resident #47 was asked to leave the facility in mid July 2019. The guardian indicated the last straw was Resident #47 gave an alert and oriented female resident a sex toy which she had not asked for or wanted. The facility helped find placement for him after asking the resident to leave. On 10/09/19 at 10:20 A.M., a phone interview with the POA for Resident #38 revealed he was made aware a male resident entered his mother's room and that he did something with her. The POA was asked if he wanted his mother sent to the hospital to get a rape test which he did not. The POA stated he spoke to Resident #38 and felt the incident did not go that far. An interview on 10/09/19 at 3:50 P.M., with the administrator revealed immediately following SSD #267 alleging something occurred she and SSD #267 interviewed Resident #38. At 3:58 P.M., SSD #267 joined the interview with the administrator. They agreed Resident #38 kept pushing on the front of her pants in the area of her privates (groin area) then said, No. SSD #267 asked the resident who? and Resident #38 responded, He did. At this point, the administrator indicated she did not feel Resident #38 was alleging sexual abuse. The administrator indicated she notified the resident's POA on 07/17/19 at 3:54 P.M. The POA did not want her sent to the hospital for a rape test. The administrator did not notify the local authorities or State Agency because she did not feel it was an allegation sexual abuse. An interview on 10/10/19 at 8:35 A.M., with the administrator and Regional Director of Clinical Services #295 revealed SSD #267 reported the allegation of sexual abuse at 3:15 P.M. on 07/17/19. The administrator notified Resident #38's son (POA) then initiated an investigation. They confirmed there was no evidence of cognitively impaired residents being assessed for signs of sexual abuse or injury. On 10/10/19 at 2:15 P.M., an interview with Primary Care Physician-Medical Director #290 revealed she was made aware of the sexual abuse allegation at the time of the allegation July and again on 10/09/19. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it was the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy indicated the facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were reported immediately, thoroughly investigated, and must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation was in progress. If the facility reasonably suspected that a crime had occurred against a resident or person receiving care, the facility must report that suspicion to the police, state survey agency, and Adult Protective Services. Review of the facility policy titled The Elder Justice Act and Reporting Suspected Crimes Against Residents dated 2017 indicated all associates had a duty to report any reasonable suspicion of a crime. The facility had a duty to report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown origin and misappropriation of resident property. This deficiency substantiates Complaint Number OH00107652.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident #18's physician was notified when the resident was ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident #18's physician was notified when the resident was found with alcohol in his room on two instances. This affected one of three residents reviewed for physician notification. The census was 46. Findings include: Review of the medical record for Resident #18 revealed the resident was admitted on [DATE] with diagnoses including but not limited to alcohol dependence, unspecified convulsions, Parkinson's disease, acute respiratory failure with hypoxia, diabetes , anxiety disorder, manic episode with psychotic symptoms and hemiplegia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact with no behaviors, required extensive assist of two for transfers and toileting and had one fall with injury. Review of the care plan dated 08/22/19 revealed care areas for impaired thought process related to traumatic brain injury, behavior problem as evidence by making sexually inappropriate comments to staff, diabetes, nutrition, antidepressant use, socially inappropriate with disruptive behaviors and hemiplegia. Under the care area for socially inappropriate with disruptive behaviors there was an intervention dated 01/03/13 per doctor orders no alcoholic beverages. Under the care area for resident very set in his ways, impaired thought and socialization skills there was an intervention dated 07/14/15 stating resident may participate in social hour with mild alcoholic beverages at discretion of staff. Under the nutrition care area there was an intervention dated 09/02/15 for no alcohol related to history of alcohol abuse. Review of a progress note dated 06/23/19 revealed Resident #18 received a visit from his sister in his room. When the nurse took Resident #18 his medication, he had Black Velvet whiskey. The nurse told the resident he was not allowed to drink and confiscated the alcohol. Review of a progress note dated 09/29/19 revealed Resident #18 received a visit from his sister who brought him alcohol. Interview on 10/10/19 at 9:06 A.M. with MDS Coordinator #245 verified the care plan contained conflicting information regarding Resident #18's alcohol use. The MDS Coordinator reported she was not aware of Resident #18 having alcohol in the facility as documented in the progress notes. MDS Coordinator #245 verified the physician was not notified when the resident was discovered with alcohol on 06/23/19 and 09/29/19. and stated she would contact the physician to notify of the care plan discrepancy and receive an order regarding Resident #18's alcohol use. Review of physician orders dated 10/10/19 and timed 9:17 A.M. revealed an order indicating Resident #18 could have no more than two alcoholic drinks when visiting with family.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Based on observation and interview the facility failed to maintain a homelike environment. This affected one (Resident #36) of 46 residents reviewed for environmental concerns. The facility also faile...

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Based on observation and interview the facility failed to maintain a homelike environment. This affected one (Resident #36) of 46 residents reviewed for environmental concerns. The facility also failed to maintain ambient temperatures within 71 and 81 degrees Fahrenheit (F) on the C wing on the South side hall. This affected two (Residents #14 and #43) of eight residents who resided on the C wing of the South side hall. Findings include: 1. Interviews on 10/06/19 at 10:39 A.M. and 10:51 A.M. with Residents #14 and #43 revealed the C wing of the South side hall was cold. Resident #43 stated it had felt cold since early September. Residents #14 and #43 stated they both reported the cold temperature to staff. Observation on 10/06/19 10:49 A.M. with Maintenance Director (MD) #214 of the thermostat located on C wing of the South side hall revealed the inside temperature was 69 degrees F. At this time MD #214 confirmed the temperature and stated he had not turned on the boiler and that this side of the building ran on the boiler. Interview on 10/08/19 at 8:34 A.M. and 10:20 A.M. with the administrator revealed the facility did not have a policy for temperatures, they followed the regulation. The administrator stated MD #214 monitored the temperatures by checking them but did not keep a temperature log. 2. Observation on 10/06/19 at 10:43 A.M. of Resident #36's bathroom revealed the toilet paper holder was missing the part that held the toilet paper roll. Interview on 10/08/19 at 11:02 A.M. with Resident #36 revealed the toilet paper roll holder had been that way since admission about one year ago. Observation at this time revealed the toilet paper holder was still missing the part that held the toilet paper. There were two rolls of toilet paper, one opened, sitting on the back of the toilet. Interview on 10/08/19 at 11:05 A.M. with Housekeeping Staff (HKS) #212 revealed part of her daily room cleaning was to replenish toilet paper and paper towels in the residents' rooms. HKS #212 stated the toilet paper holder in Resident #36's bathroom had been missing the spindle at least since June 2019. HKS #212 stated she always placed the toilet paper roll on the back of the toilet in Resident #36's bathroom. HKS #212 stated she had never reported it or asked about it due to thinking there was a reason for the toilet paper spindle not being there. Interview on 10/08/19 at 11:44 A.M. with MD #214 revealed he was not aware of Resident #36's toilet paper holder missing the part that held the toilet paper. MD #214 stated it was his fault because theoretically he should be checking the residents' rooms.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of the medical record, review of a personnel file, and review of the abuse policy, the facility faile...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, review of the medical record, review of a personnel file, and review of the abuse policy, the facility failed to protect a resident with impaired judgment and impulse control deficits from a sexual relationship with an employee. This affected one (Resident #47) of five residents reviewed for abuse. The facility census was 46. Findings include: Review of the closed record for Resident #47 revealed he was admitted on [DATE]. His diagnoses included traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to another nursing home on [DATE]. The resident's father was his legal guardian. Review of a progress note dated 01/06/19 at 8:47 A.M. revealed a female visitor was observed leaving Resident #47's room. Resident #47 stated female visitor spent the night in his room. A progress note dated 01/06/19 at 8:00 P.M. noted resident has a female visitor at this time in his room. Visitor noted wearing pajamas. Review of a psychiatric follow up assessment dated [DATE] indicated Resident #47 was being treated for bipolar disorder. The resident complained of mania, irritability, and restlessness. Resident #47 had limited judgement and insight. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. The resident was independently ambulatory. Review of a progress note dated 04/24/19 revealed Resident #47's guardian was notified of the resident's sexual relationship with a staff member. The guardian voice no concern with the relationship. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past nurses station per his guardian. Resident #47 had walked to store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. On 10/08/19 at 4:45 P.M., an interview with Activity Director #200 revealed Resident #47 had a thing for a staff who worked in the kitchen. She saw the female kitchen staff kissing Resident #47. They were in the parking lot in front of the building. Activity Director #200 was unable to identify the name of the staff. On 10/08/19 at 5:20 P.M., an interview with Dietary Director #206 indicated Dietary Aide #283 worked at the facility for over one year. Dietary Aide #283 would come into the building when she was off to visit Resident #47. A night shift nurse (6:00 P.M. to 6:30 A.M.) called Former Administrator #300 to report Dietary Aide #283's relationship with Resident #47. The next morning, the administrator called Dietary Director #206 into his office to see if she knew about the relationship. Former Administrator #300 called Dietary Aide #283 into the meeting and asked her about the relationship. Former Administrator #300 then called Resident #47's guardian. The guardian was okay with the relationship. Dietary Aide #283 was allowed to continue the relationship with rules. The rules included she was not allowed to take Resident #47 off grounds, and she was not allowed to visit while she was on the clock. The dietary director could not recall when this occurred. On 10/08/19 at 5:40 P.M., an interview with State Tested Nursing Assistant (STNA) #254 indicated Resident #47 had a relationship with a kitchen employee (Dietary Aide #283). The dietary aide would go into Resident #47's room and shut the door. When STNA #254 was asked if she notified the former administrator, she responded Former Administrator #300 was aware of the relationship. All the facility staff were talking about it. On 10/08/19 at 6:00 P.M., an interview with Licensed Practical Nurse (LPN) #217 indicated Resident #47 dated a girl that worked in the kitchen, Dietary Aide #283. She was not allowed in his room when working. Dietary Aide #283 came at night. There were a lot of STNAs who felt it was awkward. The managers had a big meeting regarding the relationship. Resident #47 had brain damage and his father had to make the major decisions. LPN #217 was unable to state when this occurred. On 10/08/19 at 6:33 P.M., an interview with STNA #224 indicated Resident #47 was dating Dietary Aide #283 who worked in the kitchen. They were told it was okay because she did not provide his care but STNA #224 said it felt uncomfortable. Dietary Aide #283 would spend the night and leave before lunch. Dietary Aide #283 told STNA #224 she was having sex with Resident #47. On 10/08/19 at 7:05 P.M., an interview with Social Service Designee (SSD) #267 indicated Resident #47 had a relationship with a girl who worked in the kitchen. The dietary aide would stay overnight in resident's room. On 10/09/19 at 12:35 P.M., an interview with the administrator revealed she knew nothing about Dietary Aide #283 having a relationship with Resident #47. She indicated it must have been before she started working at the facility. The administrator indicated she started at the facility in April 2019. Review of the personnel file for Dietary Aide #283 revealed her date of hire was 12/07/17. She no longer was employed at the facility. Dietary Aide #283 put in two weeks notice on 06/22/19. Dietary Aide #283's last day worked was 07/04/19. Review of the personnel file revealed no evidence of corrective action or counseling for the relationship with Resident #47. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it is the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation, and interview the facility failed to develop a smoking care plan for Resident #3 and revise...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation, and interview the facility failed to develop a smoking care plan for Resident #3 and revise Resident #18 's care plan regarding alcohol use. This affected two (Residents #3 and #18) of 16 residents reviewed for care plans. Findings include: 1. Record review of Resident #3's medical record revealed an admission date of 06/19/19. Diagnoses included unspecified lack of coordination, muscle weakness, nicotine dependence unspecified uncomplicated, and chronic obstructive pulmonary disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition, required extensive assistance of two staff for bed mobility, transfers, and toilet use, and used tobacco. Review of the smoking assessments dated 06/28/19 and 09/26/19 revealed Resident #3 required one on one supervision and was determined to be supervised smoker. Review of Resident #3's current care plan on 10/07/19 revealed no information related to supervised smoking. Observation on 10/08/19 at 8:12 A.M. revealed Resident #3 with staff outside in the designated smoking area smoking a cigarette. There were no noted concerns observed. Interview on 10/08/19 at 11:55 A.M. with MDS Coordinator #245 verified Resident #3 did not have a care plan for smoking and that she initiated Resident #3's care plan for supervised smoking today. Review of the facility policy titled Resident Smoking Policy and Procedure dated 05/20/19 revealed the determination of supervision level should be noted in the care plan. 2. Review of the medical record for Resident #18 revealed the resident was admitted on [DATE] with diagnoses including but not limited to alcohol dependence, unspecified convulsions, Parkinson's disease, acute respiratory failure with hypoxia, diabetes , anxiety disorder, manic episode with psychotic symptoms and hemiplegia. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact with no behaviors, required extensive assist of two for transfers and toileting and had one fall with injury. Review of a care plan dated 08/22/19 revealed care areas for impaired thought process related to traumatic brain injury, behavior problem as evidence by making sexually inappropriate comments to staff, diabetes, nutrition, antidepressant use, socially inappropriate with disruptive behaviors and hemiplegia. Under the care area for socially inappropriate with disruptive behaviors there was an intervention dated 01/03/13 per doctor orders no alcoholic beverages. Under the care area for resident very set in his ways, impaired thought and socialization skills there was an intervention dated 07/14/15 stating resident may participate in social hour with mild alcoholic beverages at discretion of staff. Under the nutrition care area there was an intervention dated 09/02/15 for no alcohol related to history of alcohol abuse. Review of a progress note dated 06/23/19 revealed Resident #18 received a visit from his sister in his room. When the nurse took Resident #18 his medication, he had Black Velvet whiskey. The nurse told the resident he was not allowed to drink and confiscated the alcohol. Review of a progress note dated 09/29/19 revealed Resident #18 received a visit form his sister who brought him alcohol. Interview on 10/10/19 at 9:06 A.M. with MDS Coordinator #245 verified the care plan contained conflicting information regarding Resident #18's alcohol use. The MDS Coordinator reported she was not aware of Resident #18 having alcohol in the facility as documented in the progress notes. The MDS Coordinator verified Resident #18 did not have his having alcohol in the facility, despite a diagnosis of history of alcohol abuse in his care plan.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0676 (Tag F0676)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure restorative programing to maintain residents' ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure restorative programing to maintain residents' abilities for activities of daily living (ADL) and/or ambulation following therapy. This affected two (Residents #17 and #38) of two residents reviewed for ADLS. The facility census was 46 residents. Findings include: 1. Review of the record revealed Resident #38 was admitted on [DATE] with diagnoses including dementia with behavioral disturbance, diabetes, and anxiety disorder. The quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated the resident had severe cognitive impairment and needed limited physical assistance for transfers, dressing, personal hygiene, and toilet use. The quarterly MDS 3.0 assessment dated [DATE] revealed Resident #38 had a decline in activities of daily living. She needed extensive physical assistance with dressing, personal hygiene and toilet use. Resident #38 received occupational therapy (OT) for the decline in activities of daily living from 08/21/19 to 09/19/19. Review of the plan of care for OT indicated therapy worked with the resident on standing tolerance, standing balance, general strength, dressing, and transfers. Review of the functioning level at the time of discharge from OT on 09/19/19 revealed Resident #38 was able to retrieve clothing using wheeled walker independently, dress upper body independently, dress lower body with set up assistance, and complete all functional transfers safely with modified independence (with assistive device or extra time needed). There was no evidence Resident #38 received restorative services following discontinuation from therapy to maintain her ability to perform activities of daily living. Review of the electronic charting by the state tested nursing assistants from 09/27/19 to 10/09/19 revealed Resident #38 needed limited to extensive physical assistance with dressing and limited physical assistance to total dependence for toilet use and personal hygiene. On 10/07/19 at 3:06 P.M., an interview with Physical Therapy Assistant (PTA) #269 revealed Resident #38 worked with therapy six times between 08/21/19 and 09/19/19. The resident improved with dressing, putting on her shoes, clothing retrieval from the closet, and doing her hair. On 10/07/19 at 3:17 P.M., an interview with Certified Occupation Therapy Assistant (COTA) #266 revealed she worked with Resident #38 for retrieving her clothing, getting dressed, cleaning her mouth and brushing her dentures, toileting, changing her brief with verbal cuing, and combing her hair. Resident #38 improved during therapy. On 10/08/19 at 9:00 A.M., an interview with State Tested Nursing Assistant (STNA) #218 revealed night shift usually got Resident #38 washed up and dressed in the morning. First shift just had to take her to the bathroom. Resident #38 needed extensive assistance with toileting and extensive physical assistance when she changed her pants, which she did several times a day. Resident #38 needed extensive physical assistance with pulling up her pants. During an interview on 10/10/19 at 9:10 A.M., PTA #269 indicated when physical and occupational therapies were discontinued she completed the restorative referral form with any recommendations. She and COTA #266 spoke and together they decided what restorative nursing programs to recommend. The programs available included ambulation, range of motion, strengthening, balance activities, and activities of daily living. PTA #269 indicated she forgot to recommend any restorative nursing programs for Resident #38. 2. Review of the record revealed Resident #17 was admitted on [DATE] with diagnoses including dementia, bipolar disorder, and depressive disorder. Review of the quarterly MDS 3.0 assessment dated [DATE] indicated the resident was cognitively intact. She was independent for transfers and ambulation in her room and needed supervision with locomotion. Resident #17 received physical therapy from 07/11/19 to 08/09/19 for bed mobility, gait distance and assistive device, gait level surfaces, transfers, and weight bearing status right and left lower extremities. Review of the Restorative Referral Form dated 08/09/19 revealed recommendations included exercise, balance and ambulation, active range of motion to lower extremities with three pound weights, active range of motion to upper extremities with two pound weights, and walking with wheeled walker 200 plus feet. Review of the Physical Therapy - Progress and Discharge summary dated [DATE] indicated discontinued with restorative nursing program. Review of restorative programing documentation revealed Resident #17 had not received restorative nursing programing since July 2019. During an observation and interview on 10/08/19 at 3:38 P.M., Resident #17 was seated in the hallway outside her room door. She asked the surveyor to tell the facility not to pull the restorative aide to the floor to work as an aide. She indicated when they pulled the restorative aide, she could not do the restorative programs. During an interview on 10/09/19 at 3:00 P.M., Licensed Practical Nurse-Care Plan Nurse (LPN-CP Nurse) #268 revealed Resident #17's restorative programing was discontinued in July 2019 because she was picked up by therapy. When a resident was discontinued from therapy, LPN-CP Nurse #268 usually received a recommendation for a restorative nursing program. Resident #17 did not have a current restorative program.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy title...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the medical record, facility investigation, and associated investigation documents, the facility policy titled Freedom from Abuse, Neglect, and Exploitation, and The Elder Justice Act and Reporting Suspected Crimes Against Residents, and interview with staff, resident, and resident families the facility failed to implement the facility abuse policy following an allegation of resident to resident sexual abuse. This affected one (#38) of five residents reviewed relative to investigations of physical or sexual abuse. The facility identified 12 additional cognitively impaired residents the alleged perpetrator had access to (Residents #5, #11, #21, #24, #25, #26, #30, #33, #35, #40, #41, and #196). The facility census was 46. Findings include: Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses including vascular dementia with behavioral disturbance, depression with anxiety, arthritis, and hypertension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated Resident #38 had severe cognitive deficits with signs of delirium including inattention, disorganized thinking, and altered level of consciousness which fluctuated. The resident displayed no behaviors directed towards others or self. She required limited physical assistance of one staff for transfers and activities of daily living. Review of the care plan for communication dated 02/28/19 indicated Resident #38 was sometimes understood and sometimes understood others. She jumped from one topic to another and would become anxious. Interventions included communication techniques to enhance interactions. Staff were to allow adequate time to respond, repeat as necessary, not rush the resident, request feedback, and clarify with Resident #38 to ensure understanding. Review of the closed record for Resident #47 revealed the [AGE] year-old male resident was admitted on [DATE] with diagnoses including traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to a secured facility on 07/24/19. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. Resident #47 was independently ambulatory. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past the nurses' station per the guardian. Resident #47 had walked to the store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. Review of the facility's summary of the investigation initiated 07/17/19 at 3:15 P.M., revealed SSD #267 reported to the administrator Resident #47 may have attempted sexual advances towards Resident #38. Resident #47 was placed on 15-minute visual checks. Resident #38 had a head to toe assessment with no negative findings. The administrator accompanied by SSD #267 interviewed Resident #38. It was difficult at times to understand what the resident was attempting to communicate. During the interview, Resident #38 stated hoochie koochie which she stated often and pointed to her perineal area. The administrator interviewed Resident #47 who denied the allegation. Resident #47 expressed understanding that he needed permission prior to entering another resident's room. Staff statements were obtained. All cognitively intact residents were interviewed and voiced no concern. According to the administrator, SSD #267 stated later that same day that she no longer felt physical contact occurred between Resident #47 and Resident #38. The administrator contacted both residents' responsible parties and the primary care physician (the medical director). Resident interviews were completed with all residents with intact cognition. Review of the facility's investigation revealed no statement from SSD #267 who initially alleged sexual abuse on 07/17/19. The investigation included two statements: One dated 07/17/19 by LPN #270 who observed Resident #47 in Resident 38's room on 07/15/19 and one dated 07/17/19 by the administrator. Review of LPN #270's statement revealed on 07/15/19 at approximately 6:00 P.M. she observed Resident #47 seated on Resident #38's bed and Resident #38 seated in her recliner. No inappropriate touching or interaction was observed. The residents were separated with no further contact observed on that date. There was no evidence the local authorities or State Agency were notified. There was no evidence Residents #5, #11, #21, #24, #25, #26, #30, #35, #40, #41, and #196 who were identified as cognitively impaired and residing in the facility on 07/17/19 were assessed for signs of sexual abuse or physical injury. Review of 15-minute check sheets revealed visual checks were completed 07/17/19 from 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time Resident #47 was taken off monitoring. Observation on 10/06/19 at 11:35 A.M. revealed Resident #38 was awake and alert sitting in a chair in her room. An attempt to interview Resident #38 was unsuccessful. Resident #38 was confused to time and place and unable to answer questions. On 10/08/19 at 4:30 P.M., an interview with State Tested Nurse Assistant (STNA) #218 indicated it was rumored Resident #47 got into bed with a female resident, Resident #38. The two residents' rooms were right next to each other on the South Hall. On 10/08/19 at 4:45 P.M., an interview with Activity Director #200 revealed she never trusted Resident #47. He made her feel uncomfortable, safety-wise. Before being discharged in July 2019, Activity Director #200 stated Resident #47 would have guys in his room watching pornography. On 10/08/19 at 5:10 P.M., an interview with the administrator indicated she started at the facility on 04/15/19. She reported there had been no SRIs involving sexual abuse. On 10/08/19 at 5:20 P.M., an interview with Dietary Director #206 revealed Resident #47 had sexually inappropriate behavior, mostly verbal. He said things to both staff and other residents. Dietary Director #206 indicated she never observed him display inappropriate touching. Resident #47 used to go into North Hall resident rooms. Dietary Director #206 stated she heard Resident #47 went into another female resident's room, Resident #38, sometime during the summer of 2019 just before he was discharged from facility. On 10/08/19 at 6:00 P.M., an interview with LPN #217 indicated the facility moved Resident #47 from the North Hall to the South Hall because he was inappropriate and arguing with other residents. On 10/08/19 at 6:20 P.M., an interview with STNA #253 revealed Resident #47 was stalking her on Facebook, copying images of her and her child onto his Facebook page. He messaged the STNA that she was hot. STNA #253 stated Resident #47 would make weird noises when she passed him. When the resident was acting inappropriate towards her, she went to her supervisor. STNA #253 stated Resident #47 was inappropriate verbally to everyone, staff and residents, sometimes sexually. Staff and administration knew the resident was inappropriate and that was why he was not allowed on the North Hall. STNA #253 indicated she heard stories of Resident #47 being inappropriate with another resident, Resident #38. STNA # 253 stated Resident #38 reported he touched her. On 10/08/19 at 6:33 P.M., an interview with STNA #224 indicated Resident #47 tried getting flirty with her. STNA #224 indicated she heard a rumor that Resident #47 went into Resident #38's room. Resident #38 later pointed at her private area and then at Resident #47. STNA #224 stated she could not remember when that occurred. She referred the surveyor to Resident #38's niece, SSD #267, who knew more about the incident. On 10/08/19 at 7:05 P.M., an interview with SSD #267 revealed Resident #47 had a traumatic brain injury. When he was admitted he did not want to be in the facility. At first, Resident #47 was acclimating without problems. However, he started to change, picking on the elderly residents. Administration then moved him to a private room on the South Hall and he was no longer allowed on the North Hall. SSD #267 indicated Resident #47 knew right from wrong sexually. The last straw was her aunt, Resident #38. Her aunt repeated something to her several times then said That boy referring to Resident #47. SSD #267 stated she immediately notified the administrator. She and the administrator interviewed Resident #38. During the interview Resident #38 kept pushing her hands in her pants. The administrator then stated, So he did do it. The administrator reported the allegation to the corporate director of nursing. The administrator and the corporate director of nursing asked SSD #267 what she wanted. She instructed them to call Resident #38's son. The son said he did not want Resident #38 sent out for a rape test. SSD #267 indicated to her knowledge, Resident #38 was not assessed nor were any other confused residents, and no one was immediately interviewed. SSD #267 never indicated she changed her mind regarding whether the physical contact between Resident #47 and Resident #38 occurred. On 10/09/19 at 10:06 A.M., a phone interview with Resident #47's guardian revealed Resident #47 had off the wall behaviors. The behaviors scared some residents. The resident's guardian stated at times, Resident #47 was sexually inappropriate. Resident #47 was asked to leave the facility in mid July 2019. The guardian indicated the last straw was Resident #47 gave an alert and oriented female resident a sex toy which she had not asked for or wanted. The facility helped find placement for him after asking the resident to leave. On 10/09/19 at 10:20 A.M., a phone interview with the POA for Resident #38 revealed he was made aware a male resident entered his mother's room and that he did something with her. The POA was asked if he wanted his mother sent to the hospital to get a rape test which he did not. The POA stated he spoke to Resident #38 and felt the incident did not go that far. An interview on 10/09/19 at 3:50 P.M., with the administrator revealed immediately following SSD #267 alleging something occurred she and SSD #267 interviewed Resident #38. At 3:58 P.M., SSD #267 joined the interview with the administrator. They agreed Resident #38 kept pushing on the front of her pants in the area of her privates (groin area) then said, No. SSD #267 asked the resident who? and Resident #38 responded, He did. At this point, the administrator indicated she did not feel Resident #38 was alleging sexual abuse. The administrator indicated she notified the resident's POA on 07/17/19 at 3:54 P.M. The POA did not want her sent to the hospital for a rape test. The administrator did not notify the local authorities or State Agency because she did not feel it was an allegation sexual abuse. An interview on 10/10/19 at 8:35 A.M., with the administrator and Regional Director of Clinical Services #295 revealed SSD #267 reported the allegation of sexual abuse at 3:15 P.M. on 07/17/19. The administrator notified Resident #38's son (POA) then initiated an investigation. They confirmed there was no evidence of cognitively impaired residents being assessed for signs of sexual abuse or injury. On 10/10/19 at 2:15 P.M., an interview with Primary Care Physician-Medical Director #290 revealed she was made aware of the sexual abuse allegation at the time of the allegation July and again on 10/09/19. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it was the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy indicated the facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were reported immediately, thoroughly investigated, and must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation was in progress. If the facility reasonably suspected that a crime had occurred against a resident or person receiving care, the facility must report that suspicion to the police, state survey agency, and Adult Protective Services. Review of the facility policy titled The Elder Justice Act and Reporting Suspected Crimes Against Residents dated 2017 indicated all associates had a duty to report any reasonable suspicion of a crime. The facility had a duty to report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown sources and misappropriation of resident property. This deficiency substantiates Complaint Number OH00107652.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation and interview, the facility failed to ensure bread stored in the kitchen was not expired and free from mold. This had the potential to affect all residents except Resident #25 who...

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Based on observation and interview, the facility failed to ensure bread stored in the kitchen was not expired and free from mold. This had the potential to affect all residents except Resident #25 who received nothing by mouth. The facility census was 46. Findings include: Tour of the kitchen on 10/06/19 at 8:30 A.M. revealed on the bread rack, four bags of buns that had expired on 09/28/19 and one of the bag of buns had a moderate amount of mold on the bottom. At this time Dietary Aide (DA) #207 verified the findings. Review of the facility policy titled Food Receiving and Storage revised July 2014 revealed food shall be received and stored in a manner that complies with safe food handling practices.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interviews, review of facility policies and procedures, and facility Self-Reported Inciden...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interviews, review of facility policies and procedures, and facility Self-Reported Incident (SRI) history, the facility administration failed to ensure facility abuse prevention policies were implemented and appropriate measures were taken in response to an allegation of sexual abuse involving Resident #38. The administrative failure resulted in incidents of Immediate Jeopardy at Data Tags F607, F608, F609, and F610 for not implementing the facility abuse policy, reporting the allegation to local authorities, notifying the State Agency, ensuring adequate monitoring of the alleged resident perpetrator (Resident #47), and thoroughly investigating the allegation. This affected one (Resident #38) of five residents reviewed relative to investigations of physical or sexual abuse and had the potential to affect all 46 residents residing in the facility. Findings include: Review of the medical record revealed Resident #38 was admitted on [DATE] with diagnoses including vascular dementia with behavioral disturbance, depression with anxiety, arthritis, and hypertension. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated Resident #38 had severe cognitive deficits with signs of delirium including inattention, disorganized thinking, and altered level of consciousness which fluctuated. The resident displayed no behaviors directed towards others or self. She required limited physical assistance of one staff for transfers and activities of daily living. Review of the closed record for Resident #47 revealed the [AGE] year-old male resident was admitted on [DATE] with diagnoses including traumatic brain injury, major depressive disorder, anxiety disorder, and bipolar disorder. Resident #47 was discharged to a secured facility on 07/24/19. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #47 had no cognitive deficits. He displayed behaviors including physical behavioral symptoms directed towards others. Resident #47 was independently ambulatory. Review of the care plan for behaviors dated 03/19/18 indicated Resident #47 had the potential to demonstrate verbally abusive behaviors related to ineffective coping skills, mental/emotional illness, and poor impulse control. The resident tended to go into resident rooms on the north side of building and [NAME] the residents. He was currently not allowed past the nurses' station per the guardian. Resident #47 had walked to the store to purchase alcohol for others. In April 2019, the resident had a verbal altercation with another resident. Review of the facility's summary of the investigation initiated 07/17/19 at 3:15 P.M., revealed Social Service Designee (SSD) #267 reported to the administrator Resident #47 may have attempted sexual advances towards Resident #38. Resident #47 was placed on 15-minute visual checks. Resident #38 had a head to toe assessment with no negative findings. The administrator accompanied by SSD #267 interviewed Resident #38. It was difficult at times to understand what the resident was attempting to communicate. During the interview, Resident #38 stated hoochie koochie which she stated often and pointed to her perineal area. The administrator interviewed Resident #47 who denied the allegation. Resident #47 expressed understanding that he needed permission prior to entering another resident's room. Staff statements were obtained. All cognitively intact residents were interviewed and voiced no concern. According to the administrator, SSD #267 stated later that same day that she no longer felt physical contact occurred between Resident #47 and Resident #38. The administrator contacted both residents' responsible parties and the primary care physician (the medical director). Resident interviews were completed with all residents with intact cognition. Review of the facility's investigation revealed no statement from SSD #267 who initially alleged sexual abuse on 07/17/19. The investigation included two statements: One dated 07/17/19 by Licensed Practical Nurse (LPN) #270 who observed Resident #47 in Resident 38's room on 07/15/19 and one dated 07/17/19 by the administrator. There was no evidence the local authorities or State Agency were notified. There was no evidence Residents #5, #11, #21, #24, #25, #26, #30, #35, #40, #41, and #196 who were identified as cognitively impaired and residing in the facility on 07/17/19 were assessed for signs of sexual abuse or physical injury. Review of 15-minute check sheets revealed visual checks were completed 07/17/19 from 3:30 P.M. through 07/19/19 at 11:45 P.M., at which time Resident #47 was taken off monitoring. Observation on 10/06/19 at 11:35 A.M. revealed Resident #38 was awake and alert sitting in a chair in her room. An attempt to interview Resident #38 was unsuccessful. Resident #38 was confused to time and place and unable to answer questions. On 10/08/19 at 4:30 P.M., an interview with State Tested Nurse Assistant (STNA) #218 indicated it was rumored Resident #47 got into bed with a female resident, Resident #38. The two residents' rooms were right next to each other on the South Hall. On 10/08/19 at 4:45 P.M., an interview with Activity Director #200 revealed she never trusted Resident #47. He made her feel uncomfortable, safety-wise. Before being discharged in July 2019, Activity Director #200 stated Resident #47 would have guys in his room watching pornography. On 10/08/19 at 5:10 P.M., an interview with the administrator indicated she started at the facility on 04/15/19. She reported there had been no SRIs involving sexual abuse. On 10/08/19 at 5:20 P.M., an interview with Dietary Director #206 revealed Resident #47 had sexually inappropriate behavior, mostly verbal. He said things to both staff and other residents. Dietary Director #206 indicated she never observed him display inappropriate touching. Resident #47 used to go into North Hall resident rooms. Dietary Director #206 stated she heard Resident #47 went into another female resident's room, Resident #38, sometime during the summer of 2019 just before he was discharged from facility. On 10/08/19 at 6:00 P.M., an interview with LPN #217 indicated the facility moved Resident #47 from the North Hall to the South Hall because he was inappropriate and arguing with other residents. On 10/08/19 at 6:20 P.M., an interview with STNA #253 revealed Resident #47 was stalking her on Facebook, copying images of her and her child onto his Facebook page. He messaged the STNA that she was hot. STNA #253 stated Resident #47 would make weird noises when she passed him. When the resident was acting inappropriate towards her, she went to her supervisor. STNA #253 stated Resident #47 was inappropriate verbally to everyone, staff and residents, sometimes sexually. Staff and administration knew the resident was inappropriate and that was why he was not allowed on the North Hall. STNA #253 indicated she heard stories of Resident #47 being inappropriate with another resident, Resident #38. STNA # 253 stated Resident #38 reported he touched her. On 10/08/19 at 6:33 P.M., an interview with STNA #224 indicated Resident #47 tried getting flirty with her. STNA #224 indicated she heard a rumor that Resident #47 went into Resident #38's room. Resident #38 later pointed at her private area and then at Resident #47. STNA #224 stated she could not remember when that occurred. She referred the surveyor to Resident #38's niece, SSD #267, who knew more about the incident. On 10/08/19 at 7:05 P.M., an interview with SSD #267 revealed Resident #47 had a traumatic brain injury. When he was admitted he did not want to be in the facility. At first, Resident #47 was acclimating without problems. However, he started to change, picking on the elderly residents. Administration then moved him to a private room on the South Hall and he was no longer allowed on the North Hall. SSD #267 indicated Resident #47 knew right from wrong sexually. The last straw was her aunt, Resident #38. Her aunt repeated something to her several times then said That boy referring to Resident #47. SSD #267 stated she immediately notified the administrator. She and the administrator interviewed Resident #38. During the interview Resident #38 kept pushing her hands in her pants. The administrator then stated, So he did do it. The administrator reported the allegation to the corporate director of nursing. The administrator and the corporate director of nursing asked SSD #267 what she wanted. She instructed them to call Resident #38's son. The son said he did not want Resident #38 sent out for a rape test. SSD #267 indicated to her knowledge, Resident #38 was not assessed nor were any other confused residents, and no one was immediately interviewed. SSD #267 never indicated she changed her mind regarding whether the physical contact between Resident #47 and Resident #38 occurred. On 10/09/19 at 10:06 A.M., a phone interview with Resident #47's guardian revealed Resident #47 had off the wall behaviors. The behaviors scared some residents. The resident's guardian stated at times, Resident #47 was sexually inappropriate. Resident #47 was asked to leave the facility in mid July 2019. The guardian indicated the last straw was Resident #47 gave an alert and oriented female resident a sex toy which she had not asked for or wanted. The facility helped find placement for him after asking the resident to leave. On 10/09/19 at 10:20 A.M., a phone interview with the Power of Attorney (POA) for Resident #38 revealed he was made aware a male resident entered his mother's room and that he did something with her. The POA was asked if he wanted his mother sent to the hospital to get a rape test which he did not. The POA stated he spoke to Resident #38 and felt the incident did not go that far. An interview on 10/09/19 at 3:50 P.M., with the administrator revealed immediately following SSD #267 alleging something occurred she and SSD #267 interviewed Resident #38. At 3:58 P.M., SSD #267 joined the interview with the administrator. They agreed Resident #38 kept pushing on the front of her pants in the area of her privates (groin area) then said, No. SSD #267 asked the resident who? and Resident #38 responded, He did. At this point, the administrator indicated she did not feel Resident #38 was alleging sexual abuse. The administrator indicated she notified the resident's POA on 07/17/19 at 3:54 P.M. The POA did not want her sent to the hospital for a rape test. The administrator did not notify the local authorities or State Agency because she did not feel it was an allegation sexual abuse. An interview on 10/10/19 at 8:35 A.M., with the administrator and Regional Director of Clinical Services #295 revealed SSD #267 reported the allegation of sexual abuse at 3:15 P.M. on 07/17/19. The administrator notified Resident #38's son (POA) then initiated an investigation. They confirmed there was no evidence of cognitively impaired residents being assessed for signs of sexual abuse or injury. Review of the facility policy titled Freedom from Abuse, Neglect, and Exploitation revised 10/10/19 revealed it was the facility's policy to provide for the safety and dignity of all its residents by implementing proper procedures for enforcing the residents' right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy indicated the facility must ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were reported immediately, thoroughly investigated, and must prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation was in progress. If the facility reasonably suspected that a crime had occurred against a resident or person receiving care, the facility must report that suspicion to the police, state survey agency, and Adult Protective Services. Review of the facility policy titled The Elder Justice Act and Reporting Suspected Crimes Against Residents dated 2017 indicated all associates had a duty to report any reasonable suspicion of a crime. The facility had a duty to report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown sources and misappropriation of resident property.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0868 (Tag F0868)

Could have caused harm · This affected most or all residents

Based on interview and record review the facility failed to ensure Quality Assessment and Assurance (QAA) meetings occurred quarterly. This had to the potential to affect all residents. The facility c...

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Based on interview and record review the facility failed to ensure Quality Assessment and Assurance (QAA) meetings occurred quarterly. This had to the potential to affect all residents. The facility census was 46. Findings include: Interview on 10/10/19 at 3:33 P.M. with the Administrator revealed QAA prior to her appointment as administrator had occurred quarterly. The Administrator stated the meetings were now held monthly and included herself, the management team, Director of Nursing, and the Medical Director. The Administrator stated quarterly the ancillary representatives such as pharmacy would attend and the next quarterly meeting would be sometime in October 2019. Review of the QAA meeting sign in sheets revealed for the fourth quarter dated February 2019 key staff had attended. The first quarter sign in sheet dated May 2019 revealed key staff had attended. There was no sign in sheet or evidence for the second quarter meeting for July 2019. Interview on 10/10/19 at 4:05 P.M. with the Administrator revealed she was unable to produce any evidence of a meeting for July 2019.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Ohio facilities.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), 1 harm violation(s). Review inspection reports carefully.
  • • 23 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • Grade F (39/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Eagle Pointe Skilled Nursing & Rehab's CMS Rating?

CMS assigns EAGLE POINTE SKILLED NURSING & REHAB an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Eagle Pointe Skilled Nursing & Rehab Staffed?

CMS rates EAGLE POINTE SKILLED NURSING & REHAB's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 53%, compared to the Ohio average of 46%.

What Have Inspectors Found at Eagle Pointe Skilled Nursing & Rehab?

State health inspectors documented 23 deficiencies at EAGLE POINTE SKILLED NURSING & REHAB during 2019 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 19 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Eagle Pointe Skilled Nursing & Rehab?

EAGLE POINTE SKILLED NURSING & REHAB is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by AOM HEALTHCARE, a chain that manages multiple nursing homes. With 60 certified beds and approximately 52 residents (about 87% occupancy), it is a smaller facility located in ORWELL, Ohio.

How Does Eagle Pointe Skilled Nursing & Rehab Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, EAGLE POINTE SKILLED NURSING & REHAB's overall rating (5 stars) is above the state average of 3.2, staff turnover (53%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Eagle Pointe Skilled Nursing & Rehab?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.

Is Eagle Pointe Skilled Nursing & Rehab Safe?

Based on CMS inspection data, EAGLE POINTE SKILLED NURSING & REHAB has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Eagle Pointe Skilled Nursing & Rehab Stick Around?

EAGLE POINTE SKILLED NURSING & REHAB has a staff turnover rate of 53%, which is 7 percentage points above the Ohio average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Eagle Pointe Skilled Nursing & Rehab Ever Fined?

EAGLE POINTE SKILLED NURSING & REHAB has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Eagle Pointe Skilled Nursing & Rehab on Any Federal Watch List?

EAGLE POINTE SKILLED NURSING & REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.