PATASKALA OAKS CARE CENTER

144 EAST BROAD STREET, PATASKALA, OH 43062 (740) 927-9888
For profit - Corporation 86 Beds NURSING CARE MANAGEMENT OF AMERICA Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
36/100
#531 of 913 in OH
Last Inspection: April 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Pataskala Oaks Care Center has received a Trust Grade of F, indicating poor quality and significant concerns regarding care. Ranking #531 out of 913 facilities in Ohio places it in the bottom half, and #4 out of 10 in Licking County means only three local options are better. The facility is worsening, with issues increasing from 12 in 2023 to 14 in 2024. While staffing is relatively stable with a turnover rate of 27%, significantly lower than the state average, the facility has concerning fines totaling $75,071, higher than 90% of facilities in Ohio. Additionally, there is less RN coverage than 78% of state facilities, which may impact the quality of care. Recent inspection findings revealed serious issues, including a failure to monitor a resident on anticoagulants for signs of bleeding, which led to life-threatening harm. Another resident did not receive effective pain management after a fall that resulted in fractured ribs, experiencing significant discomfort for nearly two days before being hospitalized. Furthermore, the facility did not ensure all staff were vaccinated against COVID-19, which could potentially affect the health of all residents. These findings highlight both critical weaknesses in care and areas of concern, making it essential for families to weigh the risks before considering this facility.

Trust Score
F
36/100
In Ohio
#531/913
Bottom 42%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
12 → 14 violations
Staff Stability
✓ Good
27% annual turnover. Excellent stability, 21 points below Ohio's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
$75,071 in fines. Lower than most Ohio facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
30 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★★
5.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2023: 12 issues
2024: 14 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (27%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (27%)

    21 points below Ohio average of 48%

Facility shows strength in quality measures, staff retention, fire safety.

The Bad

3-Star Overall Rating

Near Ohio average (3.2)

Meets federal standards, typical of most facilities

Federal Fines: $75,071

Well above median ($33,413)

Moderate penalties - review what triggered them

Chain: NURSING CARE MANAGEMENT OF AMERICA

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 30 deficiencies on record

1 life-threatening 1 actual harm
Apr 2024 12 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and facility policy review, the facility failed to complete a bed hold notice within 24 hours...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and facility policy review, the facility failed to complete a bed hold notice within 24 hours of a resident's discharge to the hospital. This affected one resident (Resident #55) out of four residents reviewed for hospitalization. The facility census was 50. Findings Include: Review of Resident #55's medical record revealed Resident #55 was admitted to the facility on [DATE] and was sent to the hospital on [DATE] for evaluation of altered mental status and was discharged from the facility on 02/05/24. Review of Resident #55's medical record revealed Resident #55 primary payer was Ohio Medicaid which requires notification to resident's representative the option to hold the resident's bed at the facility following a discharge to the hospital. There was no bed hold notice found in Resident #55's medical record. Interview on 04/23/24 at 10:02 A.M. with the Business Office Manager (BOM) # 472 confirmed Resident #55 did not have a bed hold notification sent to the resident's representative due to having been discharged to the hospital on a weekend day (Saturday). BOM #472 stated, I do send the bed hold notices out within 24 hours of a resident being sent to the hospital. In this case, the resident was sent to the hospital on a Saturday. I would have sent the bed hold notice on the Monday after her discharge to the hospital. On that Monday, the resident's family had come in and informed the facility the resident would not be returning to the facility, so I did not complete the bed hold notice for the resident. Review of the facility's policy titled, Prior to a transfer, written information will be given to the residents and the resident representatives that explains in detail the rights and limitations of the resident regarding bed-holds.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interviews, and facility policy review the facility failed to apply and document the use of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interviews, and facility policy review the facility failed to apply and document the use of a left elbow brace to decrease the decline of contracture. This affected one resident (Resident #5) out of two residents reviewed for position and mobility. The facility census was 50. Findings Include: Review of Resident #5's medical record revealed Resident #5 was admitted to the facility on [DATE] with the diagnoses including Cerebral Palsy, high blood pressure, and type two diabetes mellitus. Resident #5 required assistance from staff to complete personal care tasks, transfers, and bathing. Resident #5 had mild cognitive impairment and used a wheelchair for mobility. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed in section O - Special Treatments, Procedures, and Programs splint or brace assistance was not marked. Review of Resident #5's signed physician orders for 04/2024 revealed an order dated 02/02/24 for Resident #5 to wear a left elbow extension brace/splint up to 6 to 8 hours daily, staff to don and doff the brace/splint. Review of Resident #5's Treatment Administration Record (TAR) dated 02/01/24 to 02/29/24, 03/01/24 to 03/31/24 and 04/01/24 to 04/23/24 revealed no documentation entries for the placement of Resident #5's left elbow brace. Review of the occupational therapy summary of skilled service notes dated 02/01/24 at 3:27 P.M. authored by Occupational Therapist Assistant (OTA) #725 revealed therapist placed left elbow brace on Resident #5 without complication. Resident #5 able to doff the brace with assistant from the OTA. Care giver education was completed for correct placement on Resident #5's left elbow to decrease contracture development. Review of staff education for correct left elbow placement dated 02/01/24 revealed six staff members had completed the education by the OTA. Review of Resident #5's Activities of Daily Living (ADL) care plan revised date of 03/13/24 revealed Resident #5 has limited range of motion and hemiparesis to left extremities. Resident #5 has an ADL intervention of a left elbow brace to be worn daily. Review of Resident #5's Point of Care (POC) task documentation for the last 30 days dated 03/23/24 to 04/23/24 revealed no entries documented for the placement of Resident #5's left elbow brace. An observation on 04/22/24 at 9:18 A.M. revealed Resident #5 was sleeping in bed, there was a brace laying on the over the bed table. An observation on 04/22/24 at 1:53 P.M. revealed the brace was laying top of the three drawer dresser at the foot of Resident #5's bed. Resident #5 was out of the room participating in activities. An observation on 04/23/24 at 8:58 A.M. revealed Resident #5 was resting in bed watching television, the brace was laying on the top of the three drawer dresser at the foot of the bed. An observation on 04/23/24 at 1:30 P.M. revealed Resident #5 sitting in a wheelchair watching television in her room, the brace was still laying on top of the three drawer dresser at the foot of the bed. Interview on 04/23/24 at 1:55 P.M. with Resident #5 revealed the staff sometimes apply the brace to her left elbow. Resident #5 stated Yes, sometimes they put that on me. Interview on 04/23/24 at 2:01 P.M. with State Tested Nursing Assistant (STNA) #413 confirmed Resident #5's left elbow brace was laying on top of the three drawer dresser at the foot of the bed instead of being applied to Resident #5's left elbow. STNA #413 applied the left elbow brace to Resident #5's left elbow. Interview on 04/24/24 at 10:25 A.M. with Licensed Practical Nurse (LPN) Unit Manager #400 revealed when the order was originally written the task option was not activated for the order to be viewed on the POC task screen for the STNAs to be able to document application and removal of the left elbow brace for Resident #5. LPN Unit Manager #400 confirmed there was not documentation in Resident #5's medical record to reflect the application or removal of the left elbow brace by the STNAs. Review of the facility's policy titled, Resident Mobility and Range of Motion dated 07/2017 revealed, Residents with limited range of motion will receive treatment and services to increase and/or prevent a further decrease in range of motion.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facilities investigative report, the facility failed to ensure Resident #39 rec...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facilities investigative report, the facility failed to ensure Resident #39 received the appropriate assistance, resulting in a fall. This affected one resident (#39) of two residents reviewed for falls. The facility census was 50. Findings include: Review of the medical record for Resident #39 revealed an admission date of 03/09/23 with diagnoses including traumatic hemorrhage of cerebrum, anxiety, depression, epilepsy, neuromuscular dysfunction of bladder, quadriplegia, anoxic brain damage, chronic obstructive pulmonary disease, and chronic respiratory failure. Review of Resident #39's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE], revealed he had moderately impaired cognition. Resident #39 was dependent on staff for all activities of daily living. Review of Resident #39's plan of care dated 10/16/23 revealed he was at risk for falls related to poor communication, impaired vision, impaired mobility, weakness, impaired cognition, anoxic brain injury, and quadriplegia. Interventions included using a blow call light, bolster mattress, anticipate and meet needs, therapy evaluation as needed, and added on 02/22/24 bariatric air mattress. Review of Resident #39's plan of care dated 10/16/23 revealed he had an activity of daily living self-care performance deficit related to diagnoses including anoxic brain injury, quadriplegia, and hydrocephalus. Interventions included two-person total assistance for bed mobility and transfers. Review of Resident #39's progress note dated 02/22/24 revealed the State Tested Nursing Assistant (STNA) assisted the resident to the floor from his bed when he was getting changed and turned to the opposite side. The resident was assessed, and no injuries were noted. Review of Resident #39's investigation report dated 02/22/24 revealed the floor nurse was told by the STNA providing care for Resident #39 that he was assisted to the floor during routine care, when he was getting changed and attempted to be turned to the opposite side. No injuries were identified, and he denied pain. The interdisciplinary team reviewed the event and indicated Resident #39 had been receiving Botox injections and had changed muscle tone, additionally he had a significant weight gain over the previous six months. It was noted that a larger bed would decrease the risk of another fall due to the resident being so close to the edge of the bed when being turned and repositioned during care and create a safer environment for bed mobility, transfers, and positioning. The new intervention was a bariatric air mattress. Interview on 04/23/24 at 4:39 P.M. with the Director of Nursing (DON) revealed during care a STNA rolled the resident away from her and he started sliding. The DON verified one aide was providing care at the time of the fall when it 'probably should have been two.' The DON verified Resident #39's plan of care indicated he required two-person assistance for bed mobility.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review, the facility failed to change oxygen and nebulizer t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review, the facility failed to change oxygen and nebulizer tubing as ordered. This affected one resident (Resident #14) out of two residents reviewed for respiratory care. The facility census was 50. Findings Include: Review of Resident #14's medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses including asthma, high blood pressure, dementia, and weakness. Resident #14 had severe cognition impairment, required staff assistance for personal hygiene cares, transfers, and bathing. Review of Resident #14's signed physician orders revealed an order dated 01/11/23 Oxygen at 2 liters (L) as needed to maintain blood oxygen levels (SP02) greater than 90%, an ordered dated 09/29/23 for Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3 milligrams (mg) per 3 milliliters (ml) via nebulizer every four hours as needed for congestion, and an order dated 02/04/24 for Oxygen (02) tubing to be change every week on Sunday night shift. Review of Resident #14's Asthma care plan dated 07/18/23 revealed interventions to use oxygen with setting at 2 liters (L) via nasal cannula (NC) and to administer nebulizer medications as ordered. An observation on 04/22/24 at 9:32 A.M. revealed Resident #14 sitting in a wheelchair receiving oxygen via nasal cannula with tubing attached to the oxygen concentrator. Oxygen concentrator setting at 2 liters with the tubing dated 04/14/24. A nebulizer (breathing treatment machine) was noted sitting on top of the three-drawer dresser at bedside with tubing dated 04/14/24. An observation on 04/23/24 at 9:27 A.M. revealed Resident #14 sitting in a wheelchair in the unit lounge area. Oxygen concentrator was noted in Resident #5's room, [NAME] running, with the oxygen tubing laying on the bed and still dated 04/14/24. The nebulizer was still sitting on top of the three-drawer dresser and the tubing still dated 04/14/24. An interview on 04/23/24 at 9:30 A.M. with Licensed Practical Nurse (LPN) #419 confirmed Resident #14's oxygen tubing and nebulizer tubing was dated 04/14/24. LPN #419 stated, The oxygen and nebulizer tubing and supplies are changed on Sunday nights during night shift and then the order is signed off on the Treatment Administration Record (TAR) when completed. The dates are from Sunday night a week ago. Review of the facility policy titled, Oxygen Administration dated 03/2023 revealed, Staff shall change oxygen tubing and mask/cannula weekly and as needed if it becomes soiled or contaminated.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, review of medical records, and facility policy, the facility failed to provide non-pharmacological int...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, review of medical records, and facility policy, the facility failed to provide non-pharmacological interventions, properly document pain location and indicators of pain, with the administration of as needed pain medication. This affected one resident (Resident #46) of five residents reviewed for unnecessary medications. The facility census was 50. Findings include: Review of medical record for Resident #46 revealed an admission date of 01/30/24, diagnoses included ventilator dependent, pressure ulcer, chronic pain syndrome, anxiety disorder, insomnia, depression, dysphagia, chronic respiratory failure with hypoxia and hypercapnia, paraplegia, obstructive and reflex uropathy, pressure induced deep tissue damage of head, amyotrophic lateral sclerosis. Review of Resident #46's care plan dated 01/17/24, revealed Resident #46 was at risk for pain due to diagnoses of amyotrophic lateral sclerosis (ALS) and multiple pressure ulcers. Interventions included administering medications as ordered, monitoring respiratory rate, depth, and effort, monitoring documenting and reporting adverse reactions to analgesic therapy (altered mental status, anxiety, constipation, depression, dizziness, lack of appetite, nausea, vomiting, pruritis, respiratory distress sedation, urinary retention), and reviewing pain medication efficacy by routinely, monitoring, recording, and reporting any signs or symptoms of non-verbal pain such as changes in breathing (noisy, deep/shallow, labored, fast/slow), vocalizations (grunting, moans, yelling out, silence), mood/behavior (changes, more irritable, restless, aggressive, squirmy, constant motion), eyes (wide open/narrow slits/shut, glazed, tearing, no focus), face (sad, crying, worried, scared, clenched teeth, grimacing) and body (tense, rigid, rocking, curled up, thrashing). Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #46 was nonverbal and unable to be fully evaluated for cognition, but recognized staff faces and names. MDS revealed Resident #46 was on pain management regimen, received as needed pain medications, and was not receiving non medicated interventions for pain. Indicators for pain included facial grimacing and ability to make noises, with pain indicated three to four days weekly. Review of Resident #46's physicians' orders dated 04/19/24 revealed Resident #46 had an order for Dilauded (Hydromorphone HCL) 1 milligram (mg)/milliliter (ml) oral liquid, eight ml dose to be given in percutaneous endoscopic gastrostomy- tube (PEG)-tube, (a tube going directly into the stomach for feeding purposes) every four hours as needed for pain. Review of Resident #46's Medication Administration Record (MAR) for March 2024 and April 2024 revealed Resident #46 received Dilauded oral liquid one milligram/ milliliter ( mg/ml) on 03/05/24 03/08/24, 03/09/24, 03/10/24, 03/13/24, 03/15/24, 03/16/24, 03/17/24, 03/20/24, and 03/24/24. Additional review revealed no non-pharmacological interventions or description and location of pain were documented prior to administration of the as needed medication. Review of medication administration progress notes from 03/05/24 to 03/24/24 revealed there were no non-pharmacological interventions and no descriptions or locations given for pain upon administration of Dilauded. Review of 'Pain Assessment and Management' policy dated March 2019 revealed staff should ask residents about pain and identify characteristics of pain such as location, intensity, pattern and frequency. Interview on 04/24/24 at 2:45 P.M. with the Director of Nursing (DON) verified there was no indication non-pharmacological interventions had been attempted and no description of the location of pain. The DON verified that descriptions of pain should have been given and non-pharmacological interventions should have been attempted for every as needed administration.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, medical record review, and review of facility policy, the facility failed to ensure an end date was do...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, medical record review, and review of facility policy, the facility failed to ensure an end date was documented for an as needed psychotropic drug order, document behaviors and ensure non-pharmacological interventions were attempted prior to administration of as needed psychotropic drug for Resident #46, and to complete Abnormal Involuntary Movement Scale (AIM) assessments as scheduled for two residents (#19 and #38). This affected three residents (#46, #38, #19) of five residents reviewed for unnecessary medications. The facility census was 50. Findings include: 1. Review of medical record for Resident #46 revealed an admission date of 01/30/24, diagnoses included ventilator dependent, pressure ulcer, chronic pain syndrome, anxiety disorder, insomnia, depression, dysphagia, chronic respiratory failure with hypoxia and hypercapnia, paraplegia, obstructive and reflex uropathy, pressure induced deep tissue damage of head, amyotrophic lateral sclerosis. Review of Resident #46's care plan dated 01/17/24 revealed Resident #46 was at risk for anxiety related to diagnosis of amyotrophic lateral sclerosis (ALS). Interventions included administering antianxiety medications as ordered, monitoring for safety related to a risk for confusion, amnesia, loss of balance, and cognition, and monitoring, documenting, and reporting any adverse reactions to antianxiety therapy such as drowsiness, lack of energy, clumsiness, slow reflexes, slurred speech, confusion, disorientation, depression, dizziness, light headedness, impaired thinking and judgement, memory loss, forgetfulness, nausea, stomach upset, blurred or double vision. Review of Resident #46's physician's order dated 04/19/2024 revealed an order for one tablet of Ativan (Lorazepam) 1 milligram (mg) to be given every 12 hours as needed for anxiety. Further review revealed no end date for as needed Ativan order. Review of Medication Administration Record (MAR) for March 2024 and April 2024 revealed Resident #46 received Ativan one mg for anxiety on 03/08/24, 03/10/24, 03/11/24, 03/13/24, 03/25/24, 03/27/24, and 03/29/24. Additional review revealed no non-pharmacological interventions or behavior descriptions were documented prior to administration of the as needed medication. Review of medication administration progress notes from 03/08/24 to 03/29/24 revealed there were no non-pharmacological interventions and no descriptions of behavior given upon administration of Ativan. Interview on 04/24/24 at 2:45 P.M. with the Director of Nursing (DON) verified there was no indication non-pharmacological interventions had been attempted and no description of resident behaviors documented prior to giving as needed Ativan. The DON verified that non-pharmacological interventions should have been attempted and behaviors documented for every as needed administration. 2. Review of Resident #38's medical record revealed Resident #38 was admitted to the facility on [DATE] with the diagnoses including schizophrenia, major depressive disorder, anxiety, psychotic disorder, and dementia. Resident #38 had severe cognitive impairment and required assistance from staff for Activities of Daily Living (ADL) tasks. Review of Resident #38's signed physician orders revealed an order dated 09/29/23 for antidepressant medication of Zoloft 50 milligrams (mg) give one tablet daily for depression, an order dated 09/30/23 for antipsychotic medication of Donepezil 10 mg one tablet daily for Psychotic Disorder with Delusions, an order dated 09/29/23 for antipsychotic medication of Seroquel 25 mg one tablet two times a day for schizophrenia. Review of Resident #38's Annual [NAME] Data Set (MDS) dated [DATE] revealed Section I - Active Disease Diagnosis was marked as Resident #38 having the diagnoses of schizophrenia, major depression disorder, psychotic disorder, and dementia. Section N - Medications was marked as Resident #38 receiving the following medications an antipsychotic and an antidepressant. A gradual dose reduction (GDR) was attempted for Seroquel and Zoloft on 03/13/24 results were medically contraindicated due to Resident #38 was stable on the current medication regimen and an GDR had the potential for target behaviors of verbal and physical aggression with refusal of care to return. Review of Resident #38's person centered care plan revealed Resident #38 had the following problems with interventions in place to address impaired cognition dated 04/28/23, antipsychotic medication use dated 04/28/23, mood disorder dated 05/06/22, depression 12/06/21, and antidepressant medication use dated 03/18/22. Review of Resident #38's assessments revealed on 04/04/23 an Abnormal Involuntary Movement Scale (AIMS) was completed by Licensed Practical Nurse (LPN) #401 with the results reflecting Resident #38 had no abnormal movements due to the use of antipsychotic medications. There were no further AIMS assessments since 04/04/23. Review of Resident #38's psychiatric note dated 04/12/24 authored by Nurse Practitioner (NP) #710 revealed Nursing staff report patient behaviors of intermittent verbal aggression towards others. Overall, her psychiatric diagnosis are chronic, intermittent, and moderate in severity. An interview on 04/24/24 at 1:37 P.M. with MDS LPN #440 revealed the AIMS assessments are completed by the unit managers and are scheduled by following the MDS schedule for completion of the required quarterly and annual per each resident. An interview on 04/24/24 at 1:50 P.M. with unit manager for rooms 1-31 Registered Nurse (RN) #415 confirmed Resident #38 had only one AIMS assessment completed since 04/04/23. RN #415 stated, When our new system went into effect Resident #38's order for completion of the AIMS assessment was not carried over to the new system to alert the floor nurses to complete the scheduled assessment and no one caught the mistake. The AIMS assessment should be completed at least quarterly following the MDS schedule for the resident. 3. Review of Resident #19's medical record revealed an admission date of 12/02/22 with diagnoses that included Alzheimer's disease, atrial fibrillation, depression, dementia, metabolic encephalopathy, anxiety disorder, osteoarthritis, and disease of the pancreas. Resident #19 is on Seroquel 75 milligrams (mg) oral tablet once a day for dementia that was decreased to 50mg once a day on 04/07/23. The only Abnormal Involuntary Movement Scale (AIMS) evaluation documented in the medical record for Resident #19 was completed on 04/24/24. Interview on 04/25/24 at 11:20 A.M. with LPN #400 revealed there were no AIMS evaluations documented for Resident # 19 prior to 04/24/24. Review of policy titled Antipsychotic Medication Use dated December 2016 revealed the policy outlines acceptable use of antipsychotic medications. The policy discusses daily monitoring for side effects of antipsychotic medications but does not address the use of AIMS evaluations or the frequency the evaluations should be completed. Review of the Resident Assessment Instrument (RAI) manual indicates residents on antipsychotic medications should be monitored for potential adverse consequences at least during the quarterly care plan review if not more frequently. Review of the policy 'Behavioral Assessment, Intervention and Monitoring' dated March 2019, revealed non-pharmacological approaches will be utilized to the extent possible and documentation will include rationale for use, potential underlying causes of the behavior, other approaches and interventions tried prior to use of antipsychotic medication, potential risks and benefits of medications as discussed with resident and/ or family members, specific target behaviors and expected outcomes. Review of 'Use of Psychotropic Medication (UPM) policy' dated March 2023, revealed staff should attempt non- pharmacological interventions prior to administration of as needed psychotropic drugs and document non- pharmacological interventions and targeted symptoms. UPM policy revealed as needed orders for all psychotropic drugs will be limited in duration to 14 days or have a documented rationale and duration in the medical record if beyond the 14 days.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, review of facility policy, and medical record review, the facility failed to ensure puree food ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, review of facility policy, and medical record review, the facility failed to ensure puree food was served according to the menu and at an appropriate texture. This affected one resident (#35) of one resident on a puree diet. The facility census was 50. Findings include: Review of the medical record for Resident #35 revealed an admission date of 03/24/23 with diagnoses including dementia, depression, and diabetes mellitus. Review of Resident #35's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed severely impaired cognition. Review of the physician's order dated 03/21/24 revealed Resident #35 was to receive a puree texture diet. Observation on 04/24/24 from 10:45 A.M. to 12:19 P.M. revealed Dietary Staff #466 preparing puree chicken lasagna for the one resident on a puree diet. Dietary Staff #466 added one serving of chicken lasagna to the food processor and an unmeasured amount of milk from a carton. She started the blender and added three more unmeasured amounts of milk. When Dietary Staff #466 was done it was a soupy consistency with visible chunks. Dietary Staff #466 and Dietary Manager #459 determined the lasagna could not be pureed and decided to make chicken breast instead and include green beans and tomato soup. Observation on 04/24/24 from 10:45 A.M. to 12:19 P.M. revealed Dietary Staff #466 preparing puree chicken breast. She put one plain chicken breast in the food processor and added an unmeasured amount of broth. Dietary Staff #466 allowed the processor to run and then determined the chicken was too thin, she added an unmeasured amount of thickener, allowed it for a moment and then poured the mixture into a serving bowl. The chicken was the consistency of applesauce and immediately began separating in the bowl, with thin liquid observed around the edges of the bowl. Dietary Staff #466 then began to prepare green beans. She added four ounces of green beans to the food processor, added an unmeasured amount of water, and blended. Dietary Staff #466 reported the mixture was too thin and then added an unmeasured amount of thickener. Dietary Staff #466 blended the mixture and then poured it into a serving bowl. The green beans were thinner than the consistency of applesauce. Observation revealed Dietary Staff #466 begin to hand the bowls to the server. Interview on 04/24/24 following the puree observation with Dietary Staff #466 and Dietary Manager #459 verified the food was a thinner consistency than pudding or mashed potatoes. Dietary Staff #466 and Dietary Manager #459 reported they did not follow a recipe for puree food they were looking for the consistency of baby food. Review of the lunch menu for 04/24/24 revealed residents were to receive a bacon lettuce tomato (BLT) with potato cakes, green beans, and a cookie. The alternate meal was chicken lasagna and a breadstick. Review of the policy 'Consistency Modified Diets' undated revealed puree food should be homogenous and cohesive. The food should be 'pudding like' with no coarse textures.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview the facility failed to accurately document a physician order by signing that ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview the facility failed to accurately document a physician order by signing that an order had been completed when the order had not been completed by not changing oxygen and nebulizer tubing as documented. This affected one resident (Resident #14) out of two residents reviewed for respiratory care. The facility census was 50. Findings Include: Review of Resident #14's medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses including asthma, high blood pressure, dementia, and weakness. Resident #14 had severe cognition impairment, required staff assistance for personal hygiene cares, transfers, and bathing. Review of Resident #14's signed physician orders revealed an order dated 01/11/23 Oxygen at 2 liters (L) as needed to maintain blood oxygen levels (SP02) greater than 90%, an ordered dated 09/29/23 for Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3 milligrams (mg) per 3 milliliters (ml) via nebulizer every four hours as needed for congestion, and an order dated 02/04/24 for Oxygen (02) tubing to be change every week on Sunday night shift. Review of Resident #14's Asthma care plan dated 07/18/23 revealed interventions to use oxygen with setting at 2 liters (L) via nasal cannula (NC) and to administer nebulizer medications as ordered. Review of Resident #14's Treatment Administration Record (TAR) revealed the order dated 02/04/24 for Oxygen (02) tubing to be changed every week on Sunday night shift was signed off as being completed on the night shift dated 04/21/24. An observation on 04/22/24 at 9:32 A.M. revealed Resident #14 sitting in a wheelchair receiving oxygen via nasal cannula with tubing attached to the oxygen concentrator. Oxygen concentrator setting at 2 liters with the tubing dated 04/14/24. A nebulizer (breathing treatment machine) was noted sitting on top of the three-drawer dresser at bedside with tubing dated 04/14/24. An observation on 04/23/24 at 9:27 A.M. revealed Resident #14 sitting in a wheelchair in the unit lounge area. Oxygen concentrator was noted in Resident #5's room, [NAME] running, with the oxygen tubing laying on the bed and still dated 04/14/24. The nebulizer was still sitting on top of the three-drawer dresser and the tubing still dated 04/14/24. An interview on 04/23/24 at 9:30 A.M. with Licensed Practical Nurse (LPN) #419 confirmed Resident #14's oxygen tubing and nebulizer tubing was dated 04/14/24 and the order on the TAR for 02 tubing to be changed every Sunday night shift was signed off on 04/21/24 as being completed. LPN #419 stated, The oxygen and nebulizer tubing and supplies are changed on Sunday nights during night shift and then the order is signed off on the Treatment Administration Record (TAR) when completed. The order was signed off on 04/21/24 as being completed, but the tubing was not changed. An interview on 04/23/24 at 3:05 P.M. with the Director of Nursing (DON) stated the expectation for the nurses are to accurately follow the physician orders and to only sign off the order when the task as been completed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review the facility failed to perform hand hygiene during wo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, interview, and facility policy review the facility failed to perform hand hygiene during wound care. This affected one resident (Resident #34) out of four residents reviewed for pressure ulcer/injury. The facility census was 50. Findings Include: Review of Resident #34's medical record revealed Resident #34 was admitted to the facility on [DATE] and re-admitted from a hospital stay on 04/19/24 with diagnoses including pressure injury to sacrum, bacteremia (blood infection), high blood pressure, depression, and bilateral above the knee amputations. Resident #34 had minimal cognitive impairment and required assistance from staff for Activities of Daily Living (ADL) tasks, transfers, and medical treatments. Review of Resident #34's signed physician orders revealed an order dated 04/20/24 for sacrum pressure injury treatment of packing wound with half strength Dakins solution soaked kerlix gauze and secure with a foam dressing. Change daily and as needed when soiled, an order dated 04/21/24 for enhanced barrier precautions for the use of foley catheter, colostomy and sacrum wound every shift. Review of Resident #34's Treatment Administration Record (TAR) dated 04/01/24 to 04/24/24 revealed Resident #34's sacrum wound dressing being completed per physician's order. Review of Resident #34's care plan dated 03/15/24 revealed Resident #34 with pressure injury to sacrum and receives interventions including low air lost mattress and treatment per physician order. An observation on 04/24/24 at 2:25 P.M. revealed Licensed Practical Nurse (LPN) #419 performing wound dressing change for Resident #34's pressure injury to sacrum. LPN #419 placed wound dressing supplies at the foot of Resident #34's bed without a barrier between the supplies and the bed sheets. LPN #419 washed her hands prior to donning a pair of gloves and removed the heavily saturated dressing for Resident #34's sacrum wound. LPN #419 then cleansed the wound with normal saline and gauze pads. Following cleansing of the wound, LPN #419 did not change gloves or wash her hands. LPN #419 immediately began to moisten gauze packing material with Dankins solution and applied the moistened gauze to the sacrum wound, packing the gauze into the wound area with her fingers and hand. LPN #419 then removed the clean sacrum dressing from the package and applied the sacrum dressing to the wound securing the packed gauze. LPN #419 removed her gloves, removed the remaining dressing supplies from Resident #34's bed, placed them on the cart outside of the room and then washed her hands at the sink in Resident #34's room. LPN #419 did not change gloves or wash/sanitize hands during the dressing change to the sacrum wound for Resident #34. An interview on 04/24/24 at 2:45 P.M. with LPN #419 confirmed hand washing and changing of gloves did not happen during Resident #34's dressing change to sacrum wound. LPN #419 stated, I washed my hands and put on gloves prior to starting the dressing change and then I removed my gloves and washed my hands after I had completed the dressing change. I did not wash my hands or change my gloves during the dressing change. Review of the facility's policy titled, Wound care dated 10/2010 revealed, Steps in the Procedure: #2 - wash and dry your hands thoroughly, #4 - put on exam gloves and loosen tape and remove dressing, #5 - Pull glove over dressing and discard into appropriate receptacle. Wash and dry your hands thoroughly, #6 - put on gloves, #7 - Use no-touch technique to cleanse the wound bed and surrounding tissue, #12 - apply treatment as ordered, #16 - discard disposable items in the designated container. Discard all soiled laundry. Remove disposable gloves and discard them into designated container. Wash and dry your hands thoroughly.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observation, interview, review of manufacturer guidelines, and facility policy review, the facility failed to date a multi-dose vial of Tubersol tuberculin solution when opened for use. This ...

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Based on observation, interview, review of manufacturer guidelines, and facility policy review, the facility failed to date a multi-dose vial of Tubersol tuberculin solution when opened for use. This deficient practice had the potential to affect 12 residents who were newly admitted after the tuberculin solution was received from the pharmacy. The facility census was 50. Findings Include: An observation on 04/23/24 at 7:43 A.M. revealed an in use opened multi-dose vial of Tubersol tuberculin solution in the medication refrigerator located in the facility medication room. There was a yellow sticker on the bottom of the vial with the word date written on it. There was no opened date written on the sticker, on the vial or on the box were the vial was stored. The storage box had a label from the pharmacy with a delivery date to the facility of 03/07/24. Interview on 04/23/24 at 7:50 A.M. with Licensed Practical Nurse (LPN) Unit Manager #400 confirmed the opened multi-dose vial Tubersol tuberculin solution did not have an opened date on the yellow sticker, the vial or the box where the vial was stored. She stated, Once the vial is opened then there is 30 days in which we use the solution and then the vial is discarded. There is no open date on this vial to show when it as started being used. Review of the manufacture guidelines for Tubersol tuberculin solution dated 10/2021 revealed, A vial of Tubersol which has been entered and in use for 30 days should be discarded. Review of the facility's policy titled, Storage of Medications dated 04/2019 revealed, The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0805 (Tag F0805)

Could have caused harm · This affected multiple residents

Based on observation, interview, and review of facility policy the facility failed to ensure five residents (#11, #27, #28, #37, and #49) on a mechanically altered diet were served food at an appropri...

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Based on observation, interview, and review of facility policy the facility failed to ensure five residents (#11, #27, #28, #37, and #49) on a mechanically altered diet were served food at an appropriate texture. This affected five residents (#11, #27, #28, #37, and #49) of 15 residents on a mechanically altered or soft diet. The facility census was 50. Findings include: 1. Review of the medical record for Resident #27 revealed an admission date of 07/08/17 with diagnoses including Alzheimer's disease, dysphagia, hypertension, and cognitive communication deficit. Review of Resident #27's diet order dated 09/29/23 revealed an order for a soft texture diet. 2. Review of the medical record for Resident #37 revealed an admission date of 02/10/23 with diagnoses including cerebral infarction, respiratory disorders, depression, and diabetes mellitus. Review of Resident #37's diet order dated 09/09/23 revealed she was to receive a mechanically altered diet. 3. Review of the medical record for Resident #11 revealed an admission date of 04/21/23 with diagnoses including dysphagia, cerebral infarction, schizoaffective disorder, and diabetes mellitus. Review of Resident #11's diet order dated 04/21/23 revealed an order for a mechanically altered diet. 4. Review of the medical record for Resident #49 revealed an admission date of 08/08/23 with diagnoses including vascular dementia, depression, spondylolysis, and hypertension. Review of Resident #49's diet order dated 09/20/23 revealed an order for a mechanical soft diet. 5. Review of the medical record for Resident #28 revealed an admission date of 11/26/23 with diagnoses including dysphagia, depression, diabetes mellitus, and chronic respiratory failure. Review of Resident #28's diet order dated 02/21/24 revealed an order for a mechanically altered diet. Observation on 04/24/24 from 10:45 A.M. to 12:19 P.M. of the lunch meal revealed residents on a mechanically altered diet were offered the meal alternate chicken lasagna or an always available item. During meal service five residents (#11, #27, #28, #37, and #49) on a mechanically altered diet were observed to receive the chicken lasagna. The lasagna was observed to have large chunks of chicken, one piece of chicken leftover in a pan was observed to be slightly larger than a quarter. Interview on 04/24/24 following the lunch meal with Dietary Manager #459 verified residents on a mechanically altered diet received the chicken lasagna. She reported the lasagna came frozen and she was told by the previous cook that it was appropriate for residents on a mechanically altered diet without alterations. Dietary Manager #459 asked Speech Language Pathologist (SLP) #500 about the size of meat and SLP #500 indicated that she expected meat for those on a mechanically altered diet to be the size of a quarter (0.955 inches) or less. Dietary Manager #459 indicated she had used the frozen lasagna many times and 'just knew' the chicken was the size of a quarter or less. Interview on 04/25/24 at 9:40 A.M. with Dietary Manager #459 verified the facility policy indicated meat should be ¼ an inch or less. Review of the facility policy 'Mechanical Soft Diet' undated, revealed a mechanical soft diet included chopped, ground and pureed foods as well as foods that break apart without a knife. It indicated foods to avoid included casseroles with large chunks of meat. All foods must be in pieces that are no longer than ¼ of an inch. This may mean using a blender, food processor, grinder, or potato masher.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and review of facility policy, the facility failed to use appropriate hand hygiene during meal service. This had the potential to affect 46 of 46 residents who consume...

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Based on observation, interview, and review of facility policy, the facility failed to use appropriate hand hygiene during meal service. This had the potential to affect 46 of 46 residents who consumed food from the kitchen. The facility identified four residents (#25, #42, #46, #51) who were unable to eat by mouth. The facility census is 50. Findings include: Observation on 04/24/24 from 10:45 A.M. to 12:19 P.M. of the kitchen revealed Dietary Staff #466 doing a variety of tasks including the following: preparing puree food, putting gloved and ungloved hands into oven mitts to pull food out of the oven, setting up the steamtable, obtaining food temperatures, going in and out of the walk-in refrigerator, and serving food. Meal service included a bacon,lettuce,tomato (BLT) sandwich, Dietary Staff #466 was observed touching the bread for the BLT and the bread for grilled cheese sandwiches. During the entire observation Dietary Staff #466 was observed changing her gloves multiple times, however, she was not observed washing her hands during the entire observation. Observation on 04/24/24 between 10:45 A.M. to 12:19 P.M. revealed Dietary Staff #460 enter the kitchen from the dining room, put on gloves, and began preparing grilled cheese. Dietary Staff #460 did not wash her hands. Interview on 04/24/24 at 12:19 P.M. with Dietary Staff #466 and Dietary Manager #459 verified the observation. Review of the policy 'Hand Washing' undated, revealed employees were to wash hands in the following instances: when entering the kitchen, after handling soiled equipment or utensils, during food preparation as often as necessary to remove soil or contamination and to prevent cross contamination when changing tasks, before donning disposable gloves for working with food and after gloves are removed, and after engaging in other activities that contaminate hands.
Jan 2024 2 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observation, policy review, and interview, the facility failed to provide a safe and comfortable environment for residents when the front hallway and back hallway were cluttered providing an ...

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Based on observation, policy review, and interview, the facility failed to provide a safe and comfortable environment for residents when the front hallway and back hallway were cluttered providing an increased risk of falls or accidents for residents. This affected 12 residents (#3, #5, #11, #17, #19, #22, #25, #33, #44, #57, #87, and #89) of 52 residents in the facility. Findings included: Observation on 01/30/24 at 9:08 A.M. during a tour of the facility revealed in the back hallway by the vending machines and therapy gym there were four bedside tables, one bed frame, one shower chair, 12 boxes, a walker, a geri-chair, and a wheelchair all to the right side of the hallway. Additionally, there were three mechanical lifts, two over the bed tables, four nursing carts, and 13 wheelchairs to the right side of the hallway on the front hall. On one nursing treatment cart, the sharps container was approximately one and a half inches over the fill line and on one nursing medication cart, the sharps container was approximately half an inch over the fill line. Interview on 01/30/24 at 9:26 A.M. with Housekeeping Manager #238 confirmed there were multiple items lining the back hallway. Interview on 01/30/24 at 9:29 A.M. with Registered Nurse (RN) #102 confirmed there were multiple items lining the front hallway. RN #102 shook the sharps container from the medication cart to rearrange sharps which brought it down to the fill line. Interview on 01/30/24 at 1:46 P.M. with Resident #55 revealed when the staff park wheelchairs and equipment in her doorway, it is a nuisance because Resident #55 uses a rolling walker and the hallways are obstructive at times to have the wheelchairs out there because the wheels of her walker could get tangled up in the equipment outside her door as she's walking. Review of a policy titled Means of Egress (not dated) revealed furniture placement shall not narrow means of egress or impede evacuation. This deficiency represents non-compliance investigated under Complaint Number OH00150341.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview and policy review, the facility failed to store cold sandwiches and milk at the appropriate temperatures to prevent potential for food borne illness. This had the poten...

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Based on observation, interview and policy review, the facility failed to store cold sandwiches and milk at the appropriate temperatures to prevent potential for food borne illness. This had the potential to affect 46 of 52 residents who consume food and beverages provided by the facility. The facility census was 52. Findings included: Observation on 01/31/24 at 11:14 A.M. revealed [NAME] #214 taking temperatures of lunch items available to residents. For an alternate option to the meal being served, a cold ham and turkey sandwich was provided from the walk-in refrigerator and [NAME] #214 took the temperature of the sandwich which was 45.9 degrees Fahrenheit. Additionally, [NAME] #214 checked the temperature of a carton of milk from the walk-in refrigerator which had a temperature of 48 degrees Fahrenheit. [NAME] #214 did use two separate thermometers to check temperatures and recalibrated both thermometers to ensure accuracy with the same results. Interview on 01/31/24 at 11:18 A.M. with [NAME] #214 confirmed the sandwich and milk should have been 41 degrees or less. [NAME] #214 stated the sandwiches were prepared approximately thirty minutes before their temperature was checked. Review of a policy titled, Food Storage dated 2021 revealed perishable food such as meat, poultry, fish, dairy products, fruits, vegetables, and frozen products must be frozen or stored in the refrigerator or freezer immediately after receipt to assure nutritive value and quality. Refrigerators should maintain food temperatures at or below 41 degrees. This deficiency represents non-compliance investigated under Complaint Number OH00150341.
Nov 2023 1 deficiency
MINOR (C) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Minor Issue - procedural, no safety impact

Deficiency F0680 (Tag F0680)

Minor procedural issue · This affected most or all residents

Based on staff interview and review of a personnel file, the facility failed to ensure the activity director met the minimum qualifications, training, and/or experience for an activity director. This ...

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Based on staff interview and review of a personnel file, the facility failed to ensure the activity director met the minimum qualifications, training, and/or experience for an activity director. This had the potential to affect all 61 residents residing in the facility. The census was 61. Findings include: Review of the new hire information for Activities Director #141 revealed she was hired on 11/16/21 as the Dietary Manager. Review of the personnel file for Activities Director #141 revealed no evidence she met the minimum training, qualifications, and/or experience required to direct the activities program. Interview on 11/16/23 at 3:55 P.M. with Activities Director #141 revealed she took over as activity director when the new dietary manager was hired in June. She reported she did not have any official training, but she had worked in nursing homes for the last 20 years and felt she understood the position. Interview on 11/16/23 at 4:52 P.M. with the Director of Nursing (DON) verified Activities Director #141 did not meet the minimum qualifications, training, or experience for her position. This deficiency represents non-compliance investigated under Complaint Number OH00146982.
Mar 2023 11 deficiencies 1 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0757 (Tag F0757)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on open and closed medical record reviews, interviews with staff, review of side effects for Paxlovid (an antiviral medica...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on open and closed medical record reviews, interviews with staff, review of side effects for Paxlovid (an antiviral medication), review of interaction warning for Paxlovid medication, review of fact sheet on Paxlovid, review of hospital records, and facility policy review, the facility failed to adequately monitor residents for signs and symptoms of bleeding while taking an anticoagulant medication. This resulted in Immediate Jeopardy and serious life-threatening harm on [DATE] when Resident #56 was prescribed Paxlovid (an antiviral medication) twice daily for five days to treat COVID-19 infection while also taking Rivaroxaban (generic brand for Xarelto), an anticoagulant medication. The facility failed to monitor Resident #56 for signs of bleeding and the resident subsequently exhibited signs of internal bleeding on [DATE] without facility intervention including notification of the medical practitioner. The Immediate Jeopardy continued [DATE] when Resident #56 again had signs of internal bleeding and was noted to have a moderate amount of blood in her stool and complained of abdominal pain. Resident #56 became lethargic, pale, and difficult to arouse, was sent to the emergency room for evaluation and treatment where she passed away from a brain bleed and a gastrointestinal (GI) bleed. In addition, concerns that did not rise to the level of Immediate Jeopardy were identified when six additional residents (Resident #9, #15, #30, #42, #48, and #109) reviewed for anticoagulant medication administration were identified without a care plan and/or adequate monitoring for signs and symptoms of side effects (including bleeding) from the anticoagulant medications. This affected seven residents (Resident #9, #15, #30, #42, #48, #56, and #109) of eight residents reviewed for anticoagulant medications. The facility census was 59. On [DATE] at 3:41 P.M. the Director of Nursing (DON) and Unit Manager (UM) #101 were notified Immediate Jeopardy began on [DATE] when Resident #56 was prescribed Paxlovid (a medication to treat COVID-19) while concurrently being administered the anticoagulant medication, Xarelto without any increased monitoring for any signs and symptoms of bleeding or bruising despite the warning that the two medications could have a severe interaction causing increased bleeding. On [DATE], Resident #56 was noted to have reddish colored urine but staff failed to notify Certified Nurse Practitioner (CNP) #192 of the change in condition and failed to complete any additional monitoring for signs and symptoms of bleeding or bruising. On [DATE] at 2:19 P.M., Resident #56 was noted to have a moderate amount of blood in her stool and complained of abdominal pain. On [DATE] at 3:24 P.M., Resident #56 was lethargic, pale, and difficult to arouse. The resident was sent to the emergency room. On [DATE] at 9:43 P.M., the facility was notified by Resident #56's family the resident had passed away as a result of a brain bleed and a gastrointestinal (GI) bleed. The Immediate Jeopardy was removed on [DATE] when the facility implemented the following corrective actions: • On [DATE] by 3:00 P.M. care plans for each resident who was receiving anticoagulant therapy were reviewed and updated to address anticoagulant therapy by Minimum Data Set (MDS) Nurse #128 with documentation on the care plan. This includes all potentially affected residents, Resident #8, #15, #258, #109, #30, #3, #50, #42, #37, #12, #9, #29, #6, #48, #44, #5, #41, #13, and #20. • On [DATE] by 3:00 P.M. each nurse (nine registered nurses and 12 licensed practical nurses) and 30 Nursing Assistantswere educated in person or telephonically regarding monitoring for adverse effects of anticoagulant therapy by DON, Unit Manager #149, Unit Manager #l01. • On [DATE] at 4:30 P.M. a discussion with Pharmacy Manager #220, Facility Pharmacist #221, Pharmacist #190, and Pharmacist #195 regarding drug interactions, process for contacting facility based on the level of severity of the interaction (mild/moderate/severe) and agreement was made for the pharmacy to call the facility for all severe interactions was held. Drug interactions will be assessed by the pharmacy. Their dispensing system will flag drug interactions as they verify the order and physician will be notified of potential interaction by facility. Pharmacist will not dispense medication and contact facility by phone. If there is a potential interaction, the pharmacy will not dispense medication until receiving verification from physician. The consulting pharmacist also completes a monthly review, the consulting pharmacist reviews the patient's current active medications every month and provides recommendations for nursing and medical staff follow-up. • On [DATE] by 5:00 P.M. all residents receiving anticoagulant therapy including Residents #15, #8, #258, #109, #30, #3, #50, #42, # 37, # 12, # 9, #29, #6, #48, #44, #5, #41, #13 and #20 had skin assessments completed by nurse weekly. The skin assessment monitors for any new areas on the skin including signs of adverse effects of anticoagulant. These residents were assessed by the nurse with no adverse effects found. • On [DATE] at 6:00 P.M. information was provided to the facility Quality Assessment and Performance Improvement (QAPI) Committee for review and additional guidance. The Medical Director provided input and approved the facility's abatement plan on 03/l 7/23 at 6:00 P.M. • On [DATE] by 7:00 P.M. each nurse was educated in person or telephonically regarding the process for handing potential drug interactions by the DON, Unit Manager #149, or Unit Manager #101. Drug interactions will be assessed by the pharmacy. Their dispensing system will flag drug interactions as they verify the order and physician will be notified of potential interaction by facility. If the drug is flagged for an interaction, the pharmacy will not dispense medication until receiving verification from physician. • On [DATE] by 8:00 P.M. a whole house audit for residents receiving anticoagulants was completed by the Director of Nursing (DON) or designee. No residents were noted to have adverse side effects from anticoagulants. Orders were verified to be in place and updated to monitor for adverse effects of anticoagulant therapy and if noted to report to the physician as clinically indicated for all residents who have orders for it. This was completed on [DATE] at 2:36 P.M. by Nurse Unit Manager #101. • On [DATE] by 8:00 P.M. all 30 State Tested Nursing Assistants (STNAs) were educated to report any signs of bleeding or bruising to the nurse and to ensure that the nurse visualized the concern by the DON, Unit Manager #149, or Unit Manager #101. • On [DATE] by 8:00 P.M. the DON, Unit Manager #149, or Unit Manager # 101 completed an audit on all residents receiving anticoagulation therapy to include physician orders and care plans for monitoring adverse effects i.e.: bruising and bleeding. Residents #8, #15, #42, #258, #109, #30, #3, #37, #12, #9, #44, #5, and# 41 had care plans with anticoagulant monitoring. These care plans were reviewed and updated as necessary with documentation of the additions. The audit showed that Residents #50, #29, # 6, #48, #13, and #20 did not have care plans that addressed monitoring for adverse effects of anticoagulants. Appropriate interventions were added by the MDS Nurse #128 by 6:00 P.M. on [DATE]. • On [DATE] by 8:00 P.M. the DON developed a monitoring tool and implemented monitoring tool and process of adverse effects of anticoagulant medications. This was implemented on [DATE] by 12:00 P.M. Monitoring tool will include list of residents on anticoagulant therapy and verification that monitoring was completed as ordered. This monitoring will be completed by DON, Unit Manager #149, or Unit Manager #101 that was trained on [DATE] by 8:00 P.M. • On [DATE] by 12:00 P.M. the facility implemented a plan for audits to be conducted twice a week for two weeks and then weekly for a month by the DON, Unit Manager #149, or Unit Manager #101 to check for orders and care plans for monitoring of adverse effects of anticoagulant medications for all resident who have received them. • On [DATE] at 12:00 P.M. the facility implemented a plan for audits on drug interactions and ensuring appropriate follow-up were completed and will be reviewed weekly by the QAPI Committee for two weeks. QAPI team will provide further guidance and monitoring as needed. • On [DATE] at 3:00 P.M. the DON implemented an audit tool to monitor for appropriate follow up on each drug interaction and MMR made by the pharmacy. Audits will be conducted twice a week for 2 weeks and then weekly for a month by DON or designee. • On [DATE] at 5:00 P.M. each nurse (12 LPNs and 9 RNs) were educated in person or via telephone regarding the process for handling potential drug interactions by the DON, Unit Manager #149, or Unit Manager #101. • On [DATE] at 9:18 A.M. interviews with RN #152, STNA #160 and STNA #167 revealed all staff interviewed had received facility education related to anticoagulant medication use, drug interactions and/or monitoring for signs/symptoms of bleeding/bruising. Although the Immediate Jeopardy was removed on [DATE], the facility remained out of compliance at Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility was in the process of implementing their corrective action plan and monitoring to ensure on-going compliance. Findings Include: 1.Review of the closed medical record for Resident #56 revealed an admission date on [DATE] and a discharge date due to death on [DATE]. Medical diagnoses included major depressive disorder, anxiety disorder, gastrostomy status, tracheostomy status, unspecified psychosis, hypertension (HTN), malignant neoplasm of unspecified female breast, unspecified open wound of unspecified part of head, unspecified fractures of lower left femur, neck, multiple ribs on left side, and shaft of left clavicle, and displaced fracture of sixth cervical vertebra. Review of a hospital discharge record dated [DATE] (prior to admission to the facility) revealed Resident #56 sustained multiple fractures from a motor vehicle accident. Resident #56 was prescribed the anticoagulant medication, Xarelto for a diagnosis of coagulopathy (a condition in which the blood's ability to form clots is impaired). Resident #56 received surgical intervention to repair injuries to her left leg. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #56 had impaired cognition with a Brief Interview for Mental Status (BIMS) score of three out of 15. The assessment revealed Resident #56 required extensive assistance to total dependence from one to two staff to complete activities of daily living (ADLs). The assessment did not indicate Resident #56 had received an anticoagulant medication daily. The assessment was incorrect as the resident had received an anticoagulant daily. Review of the physician's orders revealed Resident #56 had a medication order, dated [DATE] for Rivaroxaban (generic for Xarelto) 20 milligrams (mg) via peg tube one time daily for prevention. The medication was ordered by Physician #200. On [DATE] the resident had an order for Paxlovid (300/100) oral tablet therapy pack twenty X 150 milligrams (mg) and ten X 100 mg with instructions to give 300 mg via peg-tube two times daily for COVID-19 for five days and give 100 mg via peg tube two times a day for COVID-19 for five days. The medication was ordered by Certified Nurse Practitioner (CNP) #192. There was not a physician order to monitor for side effects or signs and symptoms of bleeding in place. Review of the Paxlovid order, dated [DATE] at 3:59 P.M. revealed the medication had an ALERT! Drug Interaction. The alert was located on the right-hand side in the electronic medical record when the physician order was clicked on to be viewed. Review of the Drug-to-Drug Interaction Details, viewed when the medication alert was clicked on in the electronic medical record, revealed there was a severe interaction with Rivaroxaban (Xarelto) medication which stated, Coadministration of rivaroxaban with combined Paxlovid should be avoided according to official package labeling in the United States. Review of an electronic Medication Administration Record (eMAR) note, titled Orders-Administration Note in the progress notes section of the electronic medical record, dated [DATE] at 4:01 P.M. revealed the system had identified a possible drug interaction with a severity of severe with Rivaroxaban with plasma concentrations and pharmacologic effects of Rivaroxaban may be increased in combination with Paxlovid. Coadministration of Rivaroxaban with Paxlovid should be avoided according to official package labeling in the United States. Review of the resident's care plan revealed the plan of care did not address anticoagulant medication or monitoring for signs and symptoms of bleeding or bruising. Review of a progress note from Certified Nurse Practitioner (CNP) #192 dated [DATE] revealed Resident #56 was seen for follow up due to COVID-19 diagnosis. Resident #56's medications were reviewed and reconciled. Care included to start COVID-19 protocol, Paxlovid 150/100 therapy pack twice daily for five days due to Resident #56's COVID-19 positive diagnosis. There was no mention of a possible interaction with Xarelto medication. Review of a progress note from CNP #203 dated [DATE] revealed Resident #56 was seen for follow up related to COVID-19 diagnosis. The resident's medications were reviewed and reconciled, and the resident would continue medications, including Paxlovid 300 mg twice daily. There was no mention of a possible interaction with Xarelto medication. Review of the Medication Administration Record (MAR) dated [DATE] revealed Resident #56 received Rivaroxaban daily as ordered and Paxlovid twice a day for five days (a total of ten doses) from [DATE] to [DATE] as ordered. Review of progress notes dated from [DATE] through [DATE] revealed on [DATE] at 6:40 A.M., an unidentified State Tested Nursing Assistant (STNA) reported to Licensed Practical Nurse (LPN) #107 that Resident #56's urine color appeared reddish. Resident #56's vital signs were within normal limits and the resident denied any pain. The morning shift nurse (unidentified) was notified. There was no evidence the CNP or physician were notified of the change in condition. On [DATE] at 2:19 P.M., a progress note entered by Registered Nurse (RN) #152 revealed an unidentified STNA called the nurse to Resident #56's room. The resident had a moderate amount of blood in stool and Resident #56 complained of pain to abdomen. The resident's blood pressure was 112/60. CNP #205 was notified and new orders for an abdominal x-ray, complete blood count (CBC), and complete metabolic panel (CMP) were provided. On [DATE] at 3:24 P.M. (approximately one hour later), a progress note entered by RN #152 revealed Resident #56 was lethargic, pale, and difficult to arouse. Resident #56's temperature was 100.3 degrees Fahrenheit and blood pressure was 141/97. CNP #205 was notified and a new order to send Resident #56 to the emergency room was given. On [DATE] at 9:43 P.M., a progress note entered by RN #156 revealed Resident #56's family called to notify the facility that Resident #56 had passed away as a result of a brain bleed and a gastrointestinal (GI) bleed. Review of hospital records, dated [DATE] at 4:02 P.M. revealed Resident #56 had a history of deep vein thrombosis and was on Xarelto medication. The resident presented to the hospital for an evaluation of unresponsiveness. The records noted staff checked on Resident #56 at 1:00 P.M. and she had complained of abdominal pain and when checked again at 3:30 P.M., the resident was unresponsive. At 5:20 P.M., the radiologist reported Resident #56 had a large intraparenchymal hemorrhage of the right frontal lobe with mass-effect and vasogenic edema (a brain bleed). KCentra (a medication to reverse effects of anticoagulant) and Vitamin K were ordered. The family reported Resident #56 had dark stools and there was concern for GI bleeding. A rectal exam was performed and was positive for bloody stool. Troponin levels were elevated likely due to blood loss and hemoglobin was 7.1. Resident #56 was admitted to the Intensive Care Unit (ICU) for further critical care treatment. Resident #56 was pronounced deceased on [DATE] at 9:30 P.M. at the hospital. Interview on [DATE] at 2:51 P.M. with the Director of Nursing (DON) revealed Resident #56 was fine and was not on the radar for any concerns except weight gain prior to [DATE]. The DON stated she was notified on [DATE] of Resident #56's bloody stool. The DON was not aware and had not been notified of reddish colored urine on [DATE]. The DON confirmed Resident #56 was on an anticoagulant medication, Xarelto, and reddish colored urine would be a potential sign of bleeding. The DON stated she would have expected the CNP to be notified by the staff, additional monitoring for any other possible signs or side effects, a urine sample to be obtained and sent out for testing, and possibly additional lab work to be ordered. Interview on [DATE] at 3:57 P.M. with CNP #192 revealed she had not been notified that Resident #56 had reddish colored urine on [DATE]. CNP #192 stated she was not aware of any signs or symptoms of bleeding prior to [DATE]. CNP #192 confirmed Resident #56 was on Xarelto, an anticoagulant. CNP #192 stated staff noted resident concerns in a binder that she reviewed when she was on-site at the facility. CNP #192 confirmed the binder did not note any reddish colored urine for Resident #56. CNP #192 stated had she been notified of the change, she would have requested a more detailed description of the urine, ordered labs, and would have wanted the staff to continue monitoring for any signs or symptoms of bleeding (including blood in urine, blood in stool, or any increased bruising). Interview on [DATE] at 4:36 P.M. with CNP #192 revealed drug interactions between medications occur constantly and she would only consider stopping an anticoagulant if the interaction was a severe interaction. CNP #192 stated she assessed the benefits versus the risks of continued administration of Paxlovid and Xarelto together and felt the benefits outweighed the risks at that time to treat COVID-19 infection. CNP #192 confirmed she was aware of the possible severe interaction between the two medications and confirmed administering Paxlovid with Xarelto may increase bleeding. CNP #192 confirmed she should have been notified of Resident #56's reddish colored urine on [DATE] and would have expected staff to be monitoring Resident #56 of any signs or symptoms of bleeding while on the anticoagulant medication. Interview via telephone on [DATE] at 9:53 A. M. with Pharmacist #190 revealed she was a new consulting pharmacist who conducted monthly medication reviews at the facility since [DATE]. Pharmacist #190 stated a national software was used to identify drug interactions. If a severe interaction was identified, Pharmacist #190 notified the physician/DON/nurse manager directly due to the need for immediate attention as well as write a pharmacy recommendation. The pharmacist revealed it was the prescriber of the medication who made the final decision whether to continue administering the medications. Pharmacist #190 stated Paxlovid was a new medication and interacted with several medications. Pharmacist #190 confirmed Paxlovid administered with Xarelto could increase bleeding. Interview via telephone on [DATE] at 11:06 A.M. with Pharmacist #195 revealed he was a pharmacist with Complete Pharmacy Solutions, the pharmacy used to fill the facility's medication prescriptions. Pharmacist #195 stated medication orders were received via fax, electronically, or verbally but the bulk of the facility's orders were received by fax. Pharmacist #195 confirmed he checked for medication interactions with new prescriptions to ensure it was clinically safe to administer the medications prior to filling the prescription. If a severe interaction was identified, Pharmacist #195 stated he contacted the floor nurse who cared for the resident of the possible interaction. Pharmacist #195 confirmed there was risk for increased bleeding when Paxlovid and Xarelto were administered together. Pharmacist #195 stated a risk assessment would be completed with the floor nurse to review the benefits versus the risks of continuing administration of the medications together. Pharmacist #195 confirmed Paxlovid and Xarelto administered together would be a more major drug interaction with an increased risk of increased bleeding. Pharmacist #195 stated the resident should be monitored for signs and symptoms of increased bleeding. Pharmacist #195 confirmed Paxlovid was dispensed to the facility on [DATE] and confirmed Resident #56 was also on Xarelto for a long time. Pharmacist #195 stated the order was called in to the pharmacy by Nurse #207 and the same nurse would have been notified of the possible severe drug interaction. Interview via telephone on [DATE] at 4:50 P.M. with Physician #200 revealed he was aware Resident #56 was taking Paxlovid and Xarelto together to treat COVID-19 infection. Physician #200 revealed he felt the benefits outweighed the risks of administering the medications together at the time. However, Physician #200 confirmed the facility staff absolutely should have notified himself and/or the CNP of any signs or symptoms of bleeding for Resident #56. Physician #200 confirmed he was not notified of Resident #56's reddish colored urine on [DATE]. Physician #200 stated had he been notified of the reddish colored urine on [DATE], increased monitoring would have been initiated in an attempt to identify the cause of the reddish colored urine. Review of Paxlovid: What Prescribers and Pharmacists Need to Know, dated [DATE], revealed, there is uncertainty about effect magnitude in target populations and high certainty for harm with Paxlovid if drug interactions are not mitigated. Additionally, the fact sheet showed the recommendation if a resident was on Rivaroxaban (Xarelto) was do not coadminister, hold and restart two days after completing Paxlovid, and significant questions in drug concentrations expected. Do not coadminister due to risk of serious toxicity. If possible, use alternative COVID-19 agent. If not possible, then: low risk of clot: hold rivaroxaban. 24 hours after the last dose of rivaroxaban, start Paxlovid AND aspirin 81 mg daily. Finish Aspirin one day after completing Paxlovid. Restart Rivaroxaban two days after completing Paxlovid. High Risk of clot: hold rivaroxaban. 24 hours after the last dose of rivaroxaban, start Paxlovid AND therapeutic dosing of a subcutaneous low molecular weight heparin (LMWH). Finish LMWH one day after completing Paxlovid. Restart Rivaroxaban two days after completing Paxlovid. Review of Paxlovid Side Effects Center, dated [DATE], revealed Paxlovid had an established significant drug interaction with Rivaroxaban. Clinical comments included, Increased bleeding risk with Rivaroxaban. Avoid concomitant use. Review of the facility policy titled, Anticoagulation-Clinical Protocol, revised 11/2018, revealed the policy stated, as part of the initial assessment, the physician and staff will identify individuals who are currently anticoagulated. Assess for any signs or symptoms related to adverse drug reactions due to the medication alone or in combination with other medications. Assess for evidence of effects related to the subtherapeutic or greater than therapeutic drug level related to that particular drug (for example, a resident with an above therapeutic level of an anticoagulation medications should be assessed for bleeding.) The physician will prescribe anticoagulation therapy appropriately, consistent with recognized guidelines. The physician will collaborate with the consultant pharmacist and nursing staff to identify potentially serious medication interactions with anticoagulants. The physician should adjust the anticoagulant dose or stop, taper, or change medications that interact with the anticoagulant. If an individual on anticoagulation therapy shows signs and symptoms or evidence of bleeding, the nurse will discuss the situation with the physician before giving the next scheduled dose of anticoagulant as indicated. Review of the undated facility policy, Medications and Treatment Orders, revealed: • If a medication triggers with a severe interaction when putting it in resident's orders, physician will be notified, and pharmacy will verify medication· with the provider. This will also be documented in resident's chart. • When there is a medication which triggers with severe interactions and physician or NP chooses to continue with this medication therapy rational will be documented in a resident's record. • Medications which have the potential for adverse reactions or side effects including anticoagulants, antibiotics etc . will have increased monitoring to meet assessment heeds. If any adverse reactions or side effects are noted, physician or NP will be notified immediately. 2. Review of Resident #9's medical record revealed an initial admission date of [DATE] and readmission date on [DATE]. Medical diagnoses included dementia with other behavioral disturbance, unspecified atrial fibrillation, presence of cardiac pacemaker, chronic kidney disease Stage 3, and metabolic encephalopathy. Review of the care plan dated [DATE] revealed Resident #9's care plan addressed the resident taking an anticoagulant medication with interventions to monitor for signs and symptoms of bleeding. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #9 had impaired cognition and scored a six out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #9 required supervision from staff to complete Activities of Daily Living (ADLs). Resident #9 was administered anticoagulant medication daily. Review of the physician's orders for [DATE] revealed Resident #9 had an order for Eliquis (an anticoagulant medication) 5 milligrams (mg) with instructions to give one tablet by mouth twice daily for atrial fibrillation. The order had a start date of [DATE]. There were not any orders to monitor for side effects or signs and symptoms of bleeding until [DATE] when an order was added (after surveyor intervention). Review of the Medication Administration Records (MARs) and Treatment Administration Records (TARs) dated [DATE], February 2023, and [DATE] revealed Resident #9 received Eliquis medication twice daily as ordered unless the resident refused the medication. There was no evidence of any monitoring for side effects or bleeding noted on the MAR or the TAR for any of the three months. Review of progress notes dated from [DATE] through [DATE] revealed there was no evidence Resident #9 was monitored for any signs or symptoms of bleeding or side effects of anticoagulant medication. Interview on [DATE] at 3:49 P.M. with the Director of Nursing (DON) confirmed there was no evidence Resident #9 was being monitored for side effects or signs and symptoms of bleeding while being administered an anticoagulant medication. 3. Review of Resident #30's medical record revealed an original admission date on [DATE] and a readmission date on [DATE]. Medical diagnoses included chronic obstructive pulmonary disease (COPD), orthostatic hypotension, end stage renal disease, paroxysmal atrial fibrillation, and Type II Diabetes Mellitus. Review of the plan of care dated [DATE] revealed Resident #30 had a history of deep vein thrombosis (blood clots). Interventions included to monitor/document/report as needed any signs or symptoms of blood clots including abnormal bleeding, bruising, or petechiae (related to anticoagulant use). Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #30 had intact cognition and scored a 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #30 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). Resident #30 received daily anticoagulant medication. Review of physician's orders dated [DATE] revealed Resident #30 had an order for Eliquis (an anticoagulant medication) 2.5 milligrams (mg) with instructions to give one tablet twice daily for deep vein thrombosis (blood clot) prophylaxis. This order was dated [DATE] and the medication started [DATE]. There were no additional orders to monitor for side effects or signs and symptoms of bleeding until [DATE] when an order was added (following surveyor intervention). Review of the Medication Administration Records (MARs) and Treatment Administration Records (TARs) dated [DATE], February 2023, and [DATE] revealed Resident #30 received anticoagulant medication twice daily as ordered. There was no evidence in the MARs or TARs Resident #30 was monitored for any side effects or signs and symptoms of bleeding while taking the anticoagulant medication. Review of the progress notes dated from [DATE] to [DATE] revealed there was not any evidence Resident #30 was monitored for side effects or signs and symptoms of bleeding. Interview on [DATE] at 3:49 P.M. with the Director of Nursing (DON) confirmed there was no evidence Resident #30 was being monitored for side effects or signs and symptoms of bleeding while being administered an anticoagulant medication. Review of the facility policy, Anticoagulation-Clinical Protocol, revised 11/2018, revealed the policy stated, the physician will order appropriate lab testing to monitor anticoagulant therapy and potential complications: for example, periodically checking hemoglobin/hematocrit, platelets, PT/INR, and stool for occult blood. The staff and the physician will monitor for possible complications in individuals who are being anticoagulated and will manage related problems. If an individual on anticoagulation therapy shows signs and symptoms or evidence of bleeding, the nurse will discuss the situation with the physician before giving the next scheduled dose of anticoagulant as indicated. 4. Review of Resident #15's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included acute respiratory failure with hypoxia, pneumonia, acute myocardial infarction, hemiplegia, metabolic encephalopathy, diabetes, acute kidney failure and heart failure. Review of Resident #15's physician orders dated [DATE] revealed an order for L[TRUNCATED]
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0697 (Tag F0697)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of hospital records, review of a fall investigation, facility policy review, and staff in...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of hospital records, review of a fall investigation, facility policy review, and staff interviews, the facility failed to provide effective pain management to Resident #23 following a fall on 05/21/22 that resulted in two fractured ribs. This affected one resident (#23) of one resident reviewed for pain management. The facility census was 59. Actual Harm occurred to Resident #23 on 05/21/22 when the resident was not provided effective pain relief until being transferred to the hospital on [DATE] at 11:21 P.M. (nearly two days after the fall occurred) where subsequent additional treatment was provided to the resident for effective pain management. During the time period between the fall and the hospitalization the resident complained of increased pain, ineffective pain medication (Tylenol) and feeling fatigued due to an inability to sleep. Findings Include: Review of the medical record for Resident #23 revealed an original admission date on 04/05/22 and a readmission date of 10/15/22. Medical diagnoses included cerebral infarction, pain, fracture of rib, and difficulty in walking. Review of care plan dated 04/06/22 revealed Resident #23 was at risk for falls and had actual falls related to balance issues and weakness, macular degeneration, impaired cognition, impaired safety awareness, and repeated falls. Interventions included review information from past falls and attempt to determine the cause of falls, record possible root causes, alter or remove any potential causes if possible, and monitor/document/report as needed for 72 hours to physician for signs and symptoms of pain or injury and change in mental status. Resident #23 has potential acute and chronic pain related to history of frequent falls. Interventions included administer analgesic medications as per orders, monitor and report to nurse any signs and symptoms of non-verbal pain, anticipate the resident's need for pain relief and respond immediately to any complaint of pain. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #23 had impaired cognition and scored a six out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #23 required limited to extensive assistance from one to two staff to complete Activities of Daily Living (ADLs). Resident #23 had one fall with injury, except major injury, since admission or the prior assessment. Review of physician orders for May 2022 revealed Resident #23 had an order for Acetaminophen 650 milligrams (mg) with orders to give one tablet every six hours as needed for mild pain. The order was entered with a start date of 04/14/22 and was discontinued on 05/25/22 at 10:28 A.M. Assess for pain every shift with a start date on 04/06/22. Review of the Morse Fall Scale assessment dated [DATE] at 12:50 A.M. revealed Resident #23 was a high risk for falling with a score of 80. Resident #23 had a history of falling. Resident #23 used an ambulatory aid and had a weak gait. Resident #23 overestimated or forgot limits. Review of the Incident Report dated 05/21/22 at 12:50 A.M. revealed the aide alerted Former Nurse (FN) #210 (no longer employed at facility) to Resident #23's fall. Resident #23 stated she was trying to find a snack. FN #210 observed Resident #23 sitting on the floor beside the bed with back facing her night stand and leaning against the trash can. Resident #23 was wearing non-skid socks and walker was in front of her. Resident #23 was assisted off the floor with assistance from three staff and helped back into bed. Injury to the right rear iliac crest was noted with a pain level of five out of ten on the pain scale with ten being the worst pain level. Redness to Resident #23's right lower back was also noted. Resident #23 was noted to be ambulating without assistance. The fall was reviewed by the Interdisciplinary Team (IDT) and Resident #23 would be offered a snack and keep snacks at her bedside. Review of the Interdisciplinary Fall/Incident Investigation dated 05/28/22 revealed the date of the fall was 05/21/22 at 12:50 A.M. Resident #23 was found on the floor. The resident had a dry brief on. Resident #23 was alert to self, place, and situation. Resident #23 had complaint of pain to her iliac crest but was able to stand with assistance and transfer back to bed. The CNP was notified and x-rays were ordered that were returned with negative results. Resident #23 was administered Tylenol with mixed effectiveness 24 to 48 hours post fall. The CNP was notified of continued pain and was sent to the emergency room for pain medication. Review of progress notes dated from 05/21/22 through 05/31/22 revealed on 05/21/22 at 1:15 A.M., a progress note titled, Communication with Physician, that stated, alerted on call of resident fall and complaints of right lower back pain. Redness to area and rates pain five out of ten on the pain scale. Recommendations were a new order for a sacral and lower thoracic x-ray and to only call if fracture or abnormal findings were noted from x-ray. On 05/21/22 at 1:56 A.M., a progress note stated the aide alerted the nurse that Resident #23 was on the floor. The nurse entered the room and observed resident sitting on the floor on her bottom beside the bed with her back facing the night stand and leaned against trash can. Vital signs were within normal limits. Resident #23 complained of pain to her right lower back. Area was noted to be red on right lower back. The nurse asked Resident #23 if she would like to go to the hospital and the resident declined. Resident #23 stated she had pain when she moved. Tylenol was administered. The on-call physician/Certified Nurse Practitioner (CNP) was notified and a new order for an x-ray of sacral area and lower thoracic area was given. Assistant Director of Nursing (ADON) was notified. Resident #23 was educated to use call light for assistance. Will continue to monitor Resident #23. On 05/21/22 at 12:10 P.M., a progress note stated the nurse left a message for the CNP and requested a return call regarding Resident #23's as needed pain medication. Awaiting a return call. On 05/21/22 at 4:39 P.M., a progress note stated post fall day one, Resident #23 had pain to her right lower back and hip area. As needed (PRN) Tylenol was administered. No new skin issues were noted from fall. Awaiting results from the x-ray. On 05/21/22 at 5:18 P.M., a progress note stated xray results were received on this date and no acute fractures to the sacrum or spine were noted. On 05/21/22 at 11:36 P.M., a progress note stated post fall day one, no new skin issues were noted related to the fall. Resident #23 continued to complain of generalized pain. PRN Tylenol was administered with intermittent relief. On 05/22/22 at 11:21 P.M., a progress note stated Resident #23 complained of increased lower back pain. Resident #23 was administered PRN Tylenol with no relief. On-call provider was notified and an order was received to send Resident #23 to the emergency room for pain management. Resident #23 left the faciity on [DATE] at 11:20 P.M. (nearly two days following the fall). Review of the Order Administration Notes dated from 05/21/22 through 05/23/22 revealed on 05/21/22 at 12:56 A.M., an administration note stated Acetaminophen Tablet give 650 mg by mouth every six hours as needed (PRN) for mild pain. Complains of back pain. On 05/21/22 at 10:00 A.M., an administration note stated Acetaminophen 650 mg by mouth every six hours as need for mild pain. Follow-up pain scale was four out of ten on the pain scale with 10 being the worst pain level. PRN administration was ineffective. On 05/22/22 at 7:00 P.M., an administration note stated Acetaminophen 650 mg by mouth every six hours PRN for mild pain. Resident #23 complained of lower back pain. On 05/22/22 at 10:07 P.M., an administration note stated Acetaminophen 650 mg by mouth every six hours as needed for mild pain. PRN administration was ineffective. Resident #23 continued to have increased pain. Follow-up pain scale was eight out of ten on the pain scale with ten being the worst pain level. Review of the Pain Tool assessment dated [DATE] at 12:50 A.M. revealed Resident #23 had pain on right iliac crest (rear) (located on right side of lower back above buttock). The pain was described as redness, sharp stabbing pain at first. Resident #23 stated she had pain with movement. Current pain level was noted as five out of ten on the pain scale with ten being the worst pain level and was marked as hurts even more on the faces scale. Rest made the pain better. Pain level at its least was described as three out of ten on the pain scale with ten being the worst pain level. Movement made the pain worse. Methods for alleviating pain were rest and PRN Tylenol. The effectiveness was not noted in the assessment. There were no additional Pain Tool assessments completed following Resident #23's fall. Review of the Medication Administration Record (MAR) dated May 2022 revealed Resident #23's pain levels 05/21/22 were six out of ten on the pain scale with ten being the worst pain during day shift and three during night shift. Pain levels on 05/22/22 were five out of ten on the pain scale with ten being the worst pain level during the day and eight during night shift. Acetaminophen Tablet give 650 mg by mouth every six hours as needed for mild pain was administered on 05/21/22 at 12:56 A.M. for a pain level of five out of ten on the pain scale with ten being the worst pain level. The medication was documented to be effective. On 05/21/22 at 7:34 A.M., the medication was administered for a pain level of six and was documented as ineffective. On 05/22/22 at 7:00 P.M. (approximately 36 hours later), the medication was administered for a pain level of eight out of ten on the pain scale with ten being the worst pain level and it was documented as ineffective. There were not any additional medications for pain administered to Resident #23. Review of hospital records dated 05/22/22 for Resident #23 revealed the resident admitted to the hospital on [DATE] at 11:40 P.M. with an expected discharge date of 05/25/22 (two days later). Resident #23's pain level on 05/22/22 at 11:50 P.M. was eight out of ten on a pain scale from zero to ten with ten being the worst pain level. The Attending Physician (AP) Note showed Resident #23 was seen, examined, and discussed with a trauma team. Findings included rib fracture. The traumatic event was noted as a ground level fall with complaint of back and rib pain following a fall two days prior at Resident #23's skilled nursing facility. Resident #23 had been complaining of some right posterior chest wall and back pain over the course of the last two days. Upon arrival, Resident #23 was evaluated with a comprehensive work-up which resulted in discovery of two isolated nondisplaced rib fractures at the right posterior chest wall, #8 and #9 respectively. Resident #23 complained of isolated right posterior chest wall pain and feeling fatigued due to inability to sleep over the last two days. Imaging results noted acute right posterior eighth and ninth rib fractures with additional healing right rib fractures. Resident #23 was noted to be awake and in mild painful distress. Oxycodone immediate release tablet 5 mg every eight hours as needed was ordered for pain. Interview on 03/16/23 at 2:06 P.M. with the Director of Nursing (DON) confirmed Resident #23 was not administered any additional pain medication other than PRN Tylenol from 05/21/22 around 1:00 A.M. through 05/22/22 around 11:30 P.M. (approximately two days) until the resident was sent out to the emergency room for pain management. The DON confirmed the PRN Tylenol medication was marked as ineffective and Resident #23 continued to complain of back pain. The DON confirmed there was also no evidence of any additional non-pharmacological interventions being attempted to reduce Resident #23's pain level. Review of the facility policy, Pain-Clinical Protocol, revised 03/2018, revealed the policy stated, with input from the resident to the extent possible, the physician and staff will establish goals of pain treatment. The physician will order appropriate non-pharmacologic and medication interventions to address the individual's pain. The staff will reassess the individual's pain and related consequences at regular intervals; at least each shift for acute pain.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure accurate advanced directive information was present thr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview the facility failed to ensure accurate advanced directive information was present throughout the medical record. This affected one (Resident #19) of one resident reviewed for advanced directives. The facility census was 59. Findings Include: Record review for Resident # 19 revealed the resident was admitted on [DATE] with medical diagnoses of Alzheimer's disease, post- traumatic stress disorder, dysphagia, dementia, depression, [NAME] insufficiency, polyosteoarthritis, peripheral vascular disease, apraxia, anxiety disorder. Review of the most recent Minimum Data Set 3.0 assessment dated [DATE] revealed the resident did not answer or did not cooperate with many sections of the assessment. Review of the physicians' orders for Resident #19 revealed an ordered dated [DATE] for full resuscitation code status signifying that cardiopulmonary resuscitative measures CPR is to be conducted in case of cardiac or respiratory arrest. The electronic medical record resident banner indicated Resident 19 is a full code. Review of the care plan dated [DATE] revealed the resident was a do not resuscitate comfort care measures (DNRCCA) code status signifying that cardiopulmonary resuscitative measures CPR is not to be conducted if he experienced a cardiac or respiratory arrest. Review of the signed electronic documents section of Resident 19's medical record revealed a signed DNRCCA dated [DATE] was in the chart. On [DATE] at 9:00 A.M. interview with Registered Nurse (RN) #152 revealed Resident #19 chooses when to participate in conversations. If he wants to talk with you, he will have coherent conversation. If he chooses not to communicate, he just ignores you. Interview on [DATE] at 3:29 P.M. with RN #152 verified that the DNR- CCA paper is on the chart and the orders and electronic medical record says full code. When asked what the resident's code status is RN #100 replied, I am not sure which one I should choose I would have to ask my unit manager. I believe he is a DNR - CCA but I would have to check.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and facility policy review, the facility failed to notify one resident's (Resid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and facility policy review, the facility failed to notify one resident's (Resident #30) nephrologist of laboratory test results as ordered by the physician. This affected one (Resident #30) of one reviewed for notification of change. The facility census was 59. Findings Include: Review of Resident #30's medical record revealed an original admission date on 06/09/21 and a readmission date on 07/12/21. Medical diagnoses included chronic obstructive pulmonary disease (COPD), hyperkalemia, Type II Diabetes Mellitus, and hypertensive chronic kidney disease with end stage renal disease. Review of lab orders revealed Resident #30 had the following lab orders: Complete Blood Count (CBC), Ferritin, Iron Pan, Protein total random urine with creatinine, urinalysis with microscopic, Vitamin D, renal function panel, Parathyroid Hormone (PTH), Folate, and Vitamin B12 dated 11/18/22 with instructions to fax results to nephrologist and CBC, Ferritin, Iron Panel, PTH, protein total, random urine with creatinine, renal function panel, urinalysis with microscopic, Vitamin K, Vitamin D25 and Hyrdoxyzine dated 07/22/22 with instructions to fax results to nephrology. Review of the lab results dated 07/22/22 and 11/18/22 revealed there was no evidence results were faxed to the nephrologist as ordered. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #30 had intact cognition and scored 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #30 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). Review of the progress notes dated from 07/01/22 through 12/01/22 revealed there was not any evidence Resident #30's nephrologist was notified of the resident's lab results from 07/22/22 or 11/18/22. Review of the plan of care revised on 11/18/21 revealed Resident #30 had renal insufficiency with interventions including monitor lab reports of electrolytes and report to physician. Interview on 03/15/23 at 3:09 P.M. with the Director of Nursing (DON) confirmed there was not any evidence Resident #30's nephrologist was notified of the resident's lab results as ordered on 07/22/22 or 11/18/22. Review of the facility policy, Lab and Diagnostic Test Results-Clinical Protocol, revised 11/2018, revealed the policy stated, nursing staff will consider the following factors to help identify situations requiring prompt physician notification concerning lab or diagnostic test results: whether the physician has requested to be notified as soon as a result is received, whether the result should be conveyed to a physician regardless of other circumstances (that is, the abnormal results is problematic regardless of any other factors), and whether the resident/patient's clinical status is unclear or he/she has signs or symptoms of acute illness or condition change and is not stable or improving, or there are no previous results for comparison.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #30's medical record revealed an original admission date on 06/09/21 and a readmission date on 07/12/21. M...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #30's medical record revealed an original admission date on 06/09/21 and a readmission date on 07/12/21. Medical diagnoses included chronic obstructive pulmonary disease (COPD), orthostatic hypotension, end stage renal disease, paroxysmal atrial fibrillation, and Type II Diabetes Mellitus. Review of physician orders dated March 2023 revealed Resident #30 had the following orders: Lasix 40 milligrams (mg) daily with instructions to hold for systolic blood pressure (SBP) less than 100 and give one tablet twice daily for hypertension for three days dated 03/03/23, Blood pressure every day shift dated 10/30/21, Metoprolol 50 mg with instructions to give one tablet by mouth two times a day and hold if SBP was less than 100 or heart rate (HR) was less than 60 and notify nurse practitioner dated 03/15/23. An additional physician order dated 12/28/22 to obtain the following labs was in place: obtain Complete Blood Count (CBC), Basic Metabolic Panel (BMP), and Comprehensive Metabolic Panel (CMP) one time only for wheezing and cough for two days. Review of quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #30 had intact cognition and scored 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #30 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). Review of the Medication Administration Record (MAR) dated December 2022 revealed the lab order was marked as completed on 12/28/22. Review of the Medication Administration Record (MAR) dated January 2023 revealed Lasix medication was administered on 01/07/23 when Resident #30's blood pressure was 91/50, 01/12/23 with a blood pressure of 99/50, 01/13/23 with a blood pressure of 90/50, and 01/16/23 with a blood pressure of 87/52. Also, Metoprolol medication was administered on 01/15/23 with a heart rate of 56, 01/20/23 with a heart rate of 53, and 01/31/23 with a heart rate of 51. However, the Metoprolol medication was held on 01/07/23, 01/12/23, 01/13/23, 01/16/23, and 01/30/23 due to Resident #30's SBP being less than 100. Review of the MAR dated February 2023 revealed Lasix medication was administered to Resident #30 on 02/05/23 with a blood pressure of 85/50, 02/14/23 with a blood pressure of 86/53, 02/23/23 with a blood pressure of 80/53, and 02/24/23 with a blood pressure of 85/50. Also, Resident #30 was administered Metoprolol medication on 02/09/23 with a heart rate of 55 and 02/12/23 with a heart rate of 57. However, the Metoprolol medication was held on 02/05/23, 02/13/23, 02/14/23, 02/23/23, and 02/24/23 due to Resident #30's SBP being less than 100. Review of MAR dated March 2023 revealed Lasix medication was administered to Resident #30 on 03/06/23 with a blood pressure of 90/70. Metoprolol medication was administered on 03/07/23 with a SBP of 96/57. Review of the progress notes dated from 12/01/22 through 12/31/22 revealed there was no evidence of the labs being drawn or the lab results being received. Review of the progress notes dated from 01/01/2023 through 03/15/2023 revealed there was no evidence the physician or the nurse practitioner were notified of Resident #30's medication being held. Review of the plan of care dated 11/18/21 revealed Resident #30 had hypertension. Interventions included administer antihypertensive medications as ordered, monitor for side effects such as orthostatic hypotension and increased heart rate and effectiveness. Interview on 03/15/23 at 3:05 P.M. with the Director of Nursing (DON) confirmed Resident #30 was administered Lasix and Metoprolol medications outside of parameters as ordered by the physician and there was not any evidence that the physician or the nurse practitioner were notified when Resident #30's medications were held. The DON also confirmed the labs ordered on 12/28/22 were not entered properly into the electronic medical record for Resident #30 and therefore, were not obtained as ordered. Review of the facility policy, Medications and Treatment Orders, undated, revealed the policy stated, parameters will be followed on medications when clinically indicated and ordered by physician or nurse practitioner (NP). Any time a medication is held due to parameter restrictions, physician or NP will be notified and conversation and clinical findings will be documented in resident's record. Based on medical record review, policy review, and staff interview, the facility failed to ensure treatment orders were completed for residents with cardiac and blood pressure medical conditions. This affected two residents (#30 and #42) of five residents reviewed for unnecessary medications. The census was 59. Findings include: 1. Review of Resident #42's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, anxiety, schizophrenia, dementia, severe protein malnutrition, depression, diabetes, and congestive heart failure (CHF). Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed his cognition was mildly impaired. He required extensive assistance of two plus staff members physical assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. Review of the physician orders revealed an order dated 03/08/22 for daily weight, one time a day related to congestive heat failure (CHF). Review of the medical record revealed for January 2023, no weights were documented 01/03/23, 01/12/23, 01/13/23, 01/21/23 and 01/22/23. For February 2023, no weight for 02/10/23 and for March 2023 no weights for 03/04/23, 03/05/23, 03/07/23, 03/09/23, and 03/10/23. Review March 2023 physician orders revealed Lasix (diuretic) 40 milligrams (mg) one tablet by mouth one time a day for CHF and hold if BP (blood pressure) 90/60 or lower. Review of the medication administration record (MAR) for January 2023 revealed on 01/01/23 a blood pressure of 90/58 and on 01/19/23, 77/48 and Lasix 40 mg was still administered. For February 2023 blood pressure for 02/08/23- 86/56, 02/14/23- 88/56, 02/21/23- 89/63. For March 2023, blood pressure for 03/01/23- 88/58 and 03/15/23- 89/57. The Lasix was marked as administered and not held as per physician's orders. Interview on 03/16/23 at 10:00 A.M. with Licensed Practical Nurse (LPN) #149 verified the missing weights and Lasix administered outside of the parameters.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and observation revealed the facility failed to ensure pressure ulcer treatment...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and observation revealed the facility failed to ensure pressure ulcer treatment and interventions were in place for two residents (#17 and #28) of four residents reviewed for pressure ulcers. The census was 59. Findings included: 1. Review of Resident #28's medical record review revealed he was admitted to the facility on [DATE]. Diagnoses included psychosis, post traumatic stress disorder (PTSD), major depression, anxiety, anorexia, cerebral vascular accident with left sided hemiplegia and peripheral vascular disease. Review of Resident #28's significant change minimum data set (MDS) assessment dated [DATE] revealed his cognition was not intact. He required total dependence of two or more staff members physical assistance for bed mobility, transfers, and toilet use. He required extensive assistance of one staff member physical assistance for personal hygiene and dressing. Review of Resident #28's pressure ulcer risk assessment dated [DATE] revealed the resident was at moderate risk for the development of pressure ulcers. Review of Resident #28's physician orders revealed the following: on 10/17/19 pressure reduction cushion to wheelchair, on 10/28/20 encourage to turn and reposition frequently as tolerated to enhance skin integrity every shift for preventative skin care. Review of the plan of care dated 02/23/22 revealed Resident #28 had a potential for altered skin integrity related to occasional Incontinence, impaired mobility, varied appetite and intakes, Adult failure to thrive, history pressure ulcer, dry skin, prefers to be in bed will have intact skin, free of redness, blisters or discoloration by/through review date, moisture barrier as ordered to promote healthy skin, pressure reducing cushion to wheelchair; monitor nutritional status. Serve diet as ordered, monitor intake and record. Obtain and monitor lab/diagnostic work as ordered. Report results to MD and follow up as indicated. Right side assist bar to enhance bed mobility, remind/assist with turning and repositioning at regular intervals. Weekly skin assessment per nurse, notify physician/CNP of any indications of skin breakdown ,administer treatments if/as ordered and monitor for effectiveness, air mattress with bolsters to bed. Preventative treatments as ordered. Resident #28's plans of care revealed the resident will be free from further signs and symptoms of skin breakdown: redness, tenderness, discoloration, chafing, blisters, open areas. Review of the resident's medical record revealed Resident #28 had a shower sheet that identified redness on 02/06/23 then on 02/09/23 it almost presented as MASD (moisture associated skin damage). There was no evidence a treatment of the area was initiated. Interview on 03/15/23 at 10:47 A.M. with Licensed Practical Nurse (LPN) #149 verified Resident #28 had a shower sheet that identified redness on 02/06/23 and 02/09/23. LPN #149 verified there was no evidence a treatment was started. 2. Review of Resident #17's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included fracture of the left femur, high blood pressure, rheumatoid arthritis, dementia, anxiety and protein calorie malnutrition. Review of the significant change MDS assessment dated [DATE] revealed her cognition was moderately impaired. She required extensive assistance of two or more staff members for bed mobility, transfers, and extensive assistance of one staff member physical assistance for dressing and personal hygiene. She required total dependence of two or more staff members for toilet use. An unstageable DTI (deep tissue injury) identified upon admission. Review of the physician orders revealed the following: On 12/22/22- Turn and reposition every 2 hours as tolerated to enhance skin integrity, foam cushion to wheelchair, ultra foam mattress. On 02/14/23- Apply betadine topically to DTI on left heel every shift until healed every shift, and float heels every shift on pillow while in bed. On 02/26/23- Geri sleeves to bilateral arms everyday at all times and may remove for hygiene. On 03/02/23- Skin assessment every week on Thursday. Review of the plan of care dated 12/22/22 revealed Resident #17 was at risk for pressure ulcer development due to impaired and reduced mobility, incontinence and DTI (deep tissue injury) to left heel , DTI will resolve without complications, encourage and assist resident to turn and reposition every 2 hours when in bed, keep heels elevated off mattress, float heels on pillow to off set pressures to heels, keep skin clean and dry, protective mattress on bed and cushion in wheel chair, tubi grip to bilateral upper extremities for protection against bruising/skin tears, monitor/document/report PRN any changes in skin status: appearance, color, wound healing, signs and symptoms of infection, wound size (length X width X depth), stage. Review of Resident #17's Pressure Ulcer Risk assessment dated [DATE] revealed she was at risk for developing pressure ulcers. Review of the measurements to the left heel revealed : On 02/14/23 left heel on admission, 1.2 cm by 1 cm On 02/22/23 left heel 1.2 cm by 1 cm On 03/01/23 left heel 0.5 cm by 0.5 cm On 03/08/23 left heel 0.2 cm by 0.2 cm On 03/15/23 left heel area healed Observations on 03/15/23 at 1:28 P.M. revealed Resident #17 in bed on her back with her feet not elevated on pillows. On 03/15/23 at 1:47 P.M. revealed Resident #17 remained in bed without her feet elevated on pillows. This was verified during interview at the time of the observation with the Director of Nursing.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, staff interview, and policy and procedure review, the facility failed to ensure res...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, staff interview, and policy and procedure review, the facility failed to ensure respiratory equipment was stored appropriately to prevent infection. This affected one resident (#17) of two residents reviewed for respiratory care. The census was 59. Findings include: Review of Resident #17's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included fracture of the left femur, high blood pressure, rheumatoid arthritis, dementia, anxiety and protein calorie malnutrition. Review of the significant change minimum data set (MDS) assessment dated [DATE] revealed her cognition was moderately impaired. She required extensive assistance of two or more staff members for bed mobility, transfers, and extensive assistance of one staff member physical assistance for dressing and personal hygiene. She required total dependence of two or more staff members for toilet use. Review of the physicians orders dated 01/26/23 revealed an order for Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3) (milligrams)MG/3 ML(milliliters) (Ipratropium-Albuterol) 3 ml inhale orally every six hours as needed for SOB (shortness of breath) related to asthma. Observations on 03/15/23 at 1:28 P.M. revealed the nebulizer mask and tubing laying on bedside stand uncovered. On 03/15/23 at 1:47 P.M. observation revealed the nebulizer mask and tubing remained on bed side table without being covered. This was verified during interview at the time of the observation with the Director of Nursing. On 03/15/23 at 3:07 P.M. observation revealed the nebulizer tubing and mask remain on bed side table uncovered. Review of the facility policy Hand Held Nebulizer (Facility) Policy not dated revealed when treatment is completed, rinse medication nebulizer cup with tap water and store at bedside on paper towel or in a plastic bag.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #19 revealed the resident was admitted on [DATE] with a medical diagnosis of Alzhei...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the medical record for Resident #19 revealed the resident was admitted on [DATE] with a medical diagnosis of Alzheimer's disease, post- traumatic stress disorder, dysphagia, dementia, depression, [NAME] insufficiency, polyosteoarthritis, peripheral vascular disease, apraxia, anxiety disorder. Review of PASARR for Resident #19 dated 06/10/22 revealed no serious mental illness was documented. Interview with the Director Of Nursing (DON) on 03/14/23 at 3:56 P.M. verified the PASARR dated 06/10/22 did not reflect the diagnosis of Alzheimer's; dementia; or any anti-depressant medication (Resident #19 is on sertraline for depression). 4. Review of Resident #14's medical record revealed an original admission date on 10/31/11 and readmission dates on 10/30/18 and 08/24/19. Medical diagnoses included schizoaffective disorder (05/01/18), unspecified psychosis (05/01/18), major depressive disorder (02/01/18), anxiety disorder (02/01/18), and obsessive-compulsive disorder (OCD) (02/01/18). Review of physician orders dated March 2023 revealed Resident #14 had the following order: Zoloft 50 milligrams (mg) with instructions to give one tablet daily for depression dated 06/24/21. Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #14 had intact cognition and scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #14 required supervision with set up help only for most Activities of Daily Living (ADLs), except required extensive assistance from one staff for dressing. Review of the plan of care dated 06/01/18 revealed Resident #14 had behavioral symptoms related to mood including watching inappropriate things on television. Interventions included monitor and document signs and symptoms of agitation and/or resisting what is asked of him. Resident #14 resisted care including refusing showers, dressing changes, and non-compliance with diet and had potential to be verbally aggressive. Interventions included administer medications as order and monitor/document side effects and effectiveness, monitor behaviors as needed and document observed behaviors and attempted interventions, and psychiatric consult as indicated. Resident #14 had impaired cognition related to schizophrenia. Interventions included monitor/document/report as needed any changes in cognitive function and administer medications as ordered. Resident #14 had a mood problem with interventions including monitor/document/report as needed any risk for harm to self, monitor/report to physician as needed acute episode feelings of depression, monitor/report mood to determine if problems seemed to be related to external causes, and monitor/report to physician as needed mood patterns and signs or symptoms of depression, anxiety, sad mood as per facility behavior monitoring protocols. Resident #14 was on antidepressant medication. Interventions included administer antidepressant medications as ordered by physician and document effectiveness every shift and observe/document/report as needed any adverse reactions to medication. Review of the PASARR dated 05/10/18 revealed the screening included diagnoses of mood disorder, anxiety disorder, and other psychotic disorder. The screening did not include Resident #14's diagnosis of schizoaffective disorder and did not include resident's antidepressant medication. Interview on 03/14/23 at 3:57 P.M. with the Director of Nursing (DON) confirmed Resident #14's PASARR did not include the diagnosis of schizoaffective disorder or antidepressant medication and should have been updated. Review of the facility policy for Pre-admission Screening, undated, revealed the policy stated, if a patient/resident had an improvement or decline (significant change) in his/her condition, the nursing center was required to do another PASARR to evaluate for serious mental illness (SMI) or developmental disability (DD). This must be completed within 72 hours of the significant change. Based on medical record review and staff interview, the facility failed to ensure pre-admission screening and resident review (PASARR) for individuals with mental disorders was accurate. This affected four (Resident #14, #16, #19 and #42) of four residents reviewed for preadmission screening. The census was 59. Findings include: 1. Review of Resident #16's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, schizoaffective disorder, vascular dementia, anxiety, paranoid schizophrenia, and major depressive disorder. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed his cognition was not intact. He required limited assistance of one staff member for bed mobility, transfer, and extensive assistance of one staff member for dressing, toilet use and personal hygiene. Record review revealed Resident #16 is non-verbal, answers with shaking head yes/no, however at times doesn't reply with non-verbal gesture - he will just stare with no response. Review of the pre-admission screening and resident review (PASARR) did not indicate the diagnosis of schizophrenia added on 05/12/17 and was not updated. This was verified during interview with the Director of Nursing on 03/14/23 at 3:52 P.M. 2. Review of Resident #42's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, anxiety, schizophrenia, dementia, severe protein malnutrition, depression, diabetes, and congestive heart failure (CHF). Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed his cognition was mildly impaired. He required extensive assistance of two plus staff members physical assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. Review of the PASARR dated 06/10/22 did not indicate the diagnosis of schizophrenia. On 07/25/22 the diagnosis of schizophrenia was added and the PASARR was not updated. This was verified during interview with the Director of Nursing on 03/14/23 at 3:52 P.M.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Review of the medical record for Resident #258 revealed an admission date of 12/02/22 with diagnosis of Alzheimer's Disease; ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Review of the medical record for Resident #258 revealed an admission date of 12/02/22 with diagnosis of Alzheimer's Disease; dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety; paroxysmal atrial fibrillation; atrial flutter; pulmonary embolism with acute cor pulmonale; metabolic encephalopathy; and malignant neoplasm of the body of the pancreas. Review of the physician's orders for Resident #258 identified an order for Seroquel 50 milligrams by mouth one time a day for mood. There was a pharmacy recommendation dated 01/17/23 but there was no pharmacy recommendation for February 2023. Interview with Director Of Nursing (DON) on 03/16/23 at 10:47 A.M. confirmed the missing pharmacy recommendation for Resident #258. 4. Review of Resident #25's medical record revealed an original admission date on 06/24/22 and a readmission date on 12/31/22. Diagnoses included Type II Diabetes Mellitus with foot ulcer, liver disease, anxiety disorder, and depression. Review of the Medicare 5-Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #25 had intact cognition and scored a 13 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #25 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). There were not any behaviors noted in the assessment. Resident #25 had signs of mild to moderate depression and scored eight out of 27 on the Mood Interview or PHQ-9. Resident #25 was noted to receive daily insulin injections, antianxiety, antidepressant, and opioid medications. Review of the care plan dated 11/08/22 revealed Resident #25 used antianxiety medications related anxiety disorder. Interventions included administer medications as ordered by physician and monitor for side effects and effectiveness every shift and monitor/record occurrence of target behavior symptoms: pacing, wandering, disrobing, inappropriate responses to verbal communication, violence/aggression towards staff or others and document per facility protocol. Resident #25 used antidepressant medication related to depression. Interventions included administer antidepressant medications as ordered by physician and monitor/document side effects and effectiveness and monitor/document/report as needed changes in behavior/mood/cognition including: social isolation, suicidal thoughts, withdrawal, decline in ADL ability, fatigue, insomnia, or weight loss. Review of monthly medication regimen reviews dated from 05/01/22 through 02/28/23 revealed there was not any evidence Resident #25's medications were reviewed in January 2023 or February 2023. There was not any evidence of any pharmacy recommendations made for Resident #25 in January 2023 or February 2023. Interview on 03/16/23 at 10:47 A.M. with the Director of Nursing (DON) confirmed she still had not received monthly medication review lists for January 2023 or February 2023. The DON stated she had reached out to the consulting pharmacy to obtain the needed information but had not received anything yet. Also, the DON confirmed she had not received the actual Gradual Dose Reductions (GDRs) and/or pharmacy recommendations that were made in January 2023 or February 2023 to ensure the physician or Certified Nurse Practitioner (CNP) addressed the recommendations in a timely manner. The DON had requested this information as well but had not received it yet. 5. Review of Resident #30's medical record revealed an original admission date on 06/09/21 and a readmission date on 07/12/21. Medical diagnoses included chronic obstructive pulmonary disease (COPD), orthostatic hypotension, end stage renal disease, paroxysmal atrial fibrillation, and Type II Diabetes Mellitus. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #30 had intact cognition and scored a 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #30 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). Resident #30 received daily insulin injections, antianxiety, antidepressant, anticoagulant, and diuretic medications. Review of monthly pharmacy reviews revealed there was not any evidence of a monthly pharmacy review for 02/2023. Interview on 03/16/23 at 10:47 A.M. with the Director of Nursing (DON) confirmed she still had not received monthly medication review lists for February 2023. The DON stated she had reached out to the consulting pharmacy to obtain the needed information but had not received anything yet. Also, the DON confirmed she had not received the actual Gradual Dose Reductions (GDRs) and/or pharmacy recommendations that were made in February 2023 to ensure the physician or Certified Nurse Practitioner (CNP) addressed the recommendations in a timely manner. The DON had requested this information as well but had not received it yet. Review of the facility policy, Medication Regimen Review, dated 04/2018, revealed the policy stated, the consultant pharmacist performs a comprehensive review of each resident's medication regimen and clinical record at least monthly. All findings and recommendations are reported to the director of nursing and the attending physician, the medical director and the administrator. Based on medical record review, staff interview and facility policy and procedure review, revealed the facility failed to ensure monthly pharmacy reviews are completed. This affected six residents (#16, #25, #28, #30, #42, and #258) of 11 residents reviewed for unnecessary medications. The census was 59. Findings include: 1. Review of Resident #16's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, schizoaffective disorder, vascular dementia, anxiety, paranoid schizophrenia, and major depressive disorder. Review of the annual minimum data set (MDS) dated [DATE] revealed his cognition was not intact. He required limited assistance of one staff member for bed mobility, transfer, and extensive assistance of one staff member for dressing, toilet use and personal hygiene. There was no evidence of monthly pharmacy review for January 2023. 2. Review of Resident #28's medical record review revealed he was admitted to the facility on [DATE]. Diagnoses included psychosis, post traumatic stress disorder (PTSD), major depression, anxiety, anorexia, and peripheral vascular disease. Review of the significant change MDS assessment dated [DATE] revealed his cognition was not intact. He required total dependence of two or more staff members physical assistance for bed mobility, transfers, and toilet use. He required extensive assistance of one staff member physical assistance for personal hygiene and dressing. There was no evidence of monthly pharmacy review for January 2023. 3. Review of Resident #42's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, anxiety, schizophrenia, dementia, severe protein malnutrition, depression, diabetes, and congestive heart failure (CHF). Review of the quarterly MDS assessment dated [DATE] revealed his cognition was mildly impaired. He required extensive assistance of two plus staff members physical assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. Received antipsychotic, antianxiety and antidepressants. There was no evidence of monthly pharmacy review for January 2023. Interview with the Director of Nursing (DON) on 03/16/23 at 10:47 A.M. confirmed she still has not received monthly medication review lists for January and February 2023. The DON states she has reached out to the consulting pharmacy to obtain the needed information. Also, the DON confirmed she had not received the actual pharmacy recommendations that were made on those months to ensure the physician/CNP addressed the recommendations. Again, the DON indicated she had requested the information from the pharmacy but has not received it yet. Review of the facility policy Medication Regimen Review dated 04/18 revealed the consultant pharmacist performs a comprehensive review of each residents medication regimen and clinical record at least monthly.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Review of the medical record for Resident #258 revealed an admission date of 12/02/22 with diagnoses of Alzheimer's Disease; ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Review of the medical record for Resident #258 revealed an admission date of 12/02/22 with diagnoses of Alzheimer's Disease; dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety; paroxysmal atrial fibrillation; atrial flutter; pulmonary embolism with acute cor pulmonale; metabolic encephalopathy; and malignant neoplasm of the body of the pancreas. Review of the physician's orders dated 02/22/23 for Resident #258 identified an order for Seroquel 50 milligrams by mouth one time a day for mood with no end date. The dementia diagnosis for Resident #258 states dementia without behaviors. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed no psychosis or behavioral symptoms noted during the look back period and Resident #258 was receiving an antipsychotic and antidepressant. There has been no gradual dose reduction and no physician documentation of a gradual dose reduction would be contraindicated. The 12/21/22 Pharmacy recommendation for Resident #258 stated: The resident is receiving the antipsychotic quetiapine (Seroquel) 100 mg daily for a diagnosis of depressions. This diagnosis may not support the use of an antipsychotic. There needs to be evidence in the chart that one of the following conditions exists: The symptoms are identified as being due to mania or psychosis (i.e., auditory/visual/other hallucinations or delusions) The behavioral symptoms present a danger to the resident or others and non-med interventions have failed. Consider a dose decrease when appropriate. Review of the medical record revealed on 01/02/23 the document was signed, stated the physician disagreed with the dose reduction, the documentation only stated Resident #258 has agitation and anxiety with mood swings. The 01/17/23 Pharmacy recommendation for Resident #258 revealed: The resident is receiving the antipsychotic quetiapine (Seroquel) 100 mg daily for a diagnosis of depressions. This diagnosis may not support the use of an antipsychotic. There needs to be evidence in the chart that one of the following conditions exists: The symptoms are identified as being due to mania or psychosis (i.e., auditory/visual/other hallucinations or delusions) The behavioral symptoms present a danger to the resident or others and non-med interventions have failed. Consider a dose decrease when appropriate. Review of physician's orders dated 01/19/23 revealed an order for Seroquel 75 milligrams (25 milligram tablets give three tablets) once a day for depression to start 01/19/23 with no end date. Review of Resident #258's behaviors documented in the electronic medical record on 03/16/23 with a look back period of 14 days revealed no behaviors documented. There was no pharmacy review information for February 2023. On 03/16/23 at 10:47 A.M. interview with the DON confirmed the lack of behaviors documented for Resident #258 and the failure to adequately address the pharmacy recommendations. Based on medical record review, review of pharmacy recommendations, staff interview, and facility policy review, the facility failed to provide appropriate justification for the use of an antipsychotic medication for two residents (Residents #30 and #258), failed to ensure pharmacy recommendations were reviewed and addressed timely by the physician for two resident (Residents #16 and #42), failed to adequately monitor behaviors for one resident (Resident #25) on antianxiety and antidepressant medications, and failed to ensure an as needed (PRN) antipsychotic medication had an appropriate stop date for one resident (Resident #9). This affected six residents (Residents #9, #16, #25, #30, #42 and #258) out of 11 residents reviewed for unnecessary medications. The facility census was 59. Findings Include: 1. Review of the medical record for Resident #9 revealed an admission date on 04/19/19 and a readmission date on 10/23/19. Medical diagnoses included dementia with other behavioral disturbance, insomnia, dizziness and giddiness, anxiety disorder, and metabolic encephalopathy. Review of the physician orders dated March 2023 revealed Resident #9 had the following order in place: Haloperidol (an antipsychotic medication) 1 milligram (mg) with instructions to give one tablet every six hours as needed (PRN) for aggression/agitation. The order was dated 02/12/23 and did not have a stop date on the order. Review of the significant change Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #9 had impaired cognition and scored a six out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Behaviors noted included hallucinations, delusions, physical behavior towards others one to three days during the review period, and other behavior symptoms toward others on four to six days during the review period. Resident #9's behavior puts the resident at significant risk for physical illness or injury, significantly interferes with the resident's care, and significantly interferes with the resident's participation in activities or social interactions. Resident #9's behaviors were notes as worse than the previous assessment. Resident #9 required limited assistance to extensive assistance from one staff to complete Activities of Daily Living (ADLs). Resident #9 received an antipsychotic medication on two days with no gradual dose reduction attempted. Interview via email on 03/20/23 at 3:09 P.M. with the Director of Nursing (DON) confirmed Resident #9's order for PRN Haloperidol did not have an appropriate stop date for a PRN antipsychotic medication. Review of the facility policy, Medication Monitoring and Management, revised 01/2018, revealed the policy stated, for antipsychotics the continued use is in accordance with relevant current standard of practice and the physician documents the clinical rationale. 2. Review of the medical record for Resident #25 revealed an admission date on 06/24/22 and a readmission date on 12/31/22. Medical diagnoses included diabetes mellitus with foot ulcer, liver disease, anxiety disorder, and depression. Review of the physician orders dated March 2023 revealed Resident #25 had the following medication orders: Fluoxetine Hydrochloride (HCL) 10 milligrams (mg) with instructions to give one tablet by mouth daily for depression. The order was dated 12/31/22. Buspirone Hydrochloride (HCL) 15 mg with instructions to give one tablet by mouth twice daily for anxiety. The order was dated 12/31/22. There was not an order to monitor Resident #25's behaviors. Review of the Medicare 5-Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #25 had intact cognition and scored a 13 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. No behaviors were noted in the assessment. Resident #25 required extensive assistance with one to two staff to complete Activities of Daily Living (ADLs). Resident #25 received daily insulin injections, antianxiety, and antidepressant medications. Review of the care plan dated 11/08/22 revealed Resident #25 used antianxiety medications related anxiety disorder. Interventions included administer medications as ordered by physician and monitor for side effects and effectiveness every shift and monitor/record occurrence of target behavior symptoms: pacing, wandering, disrobing, inappropriate responses to verbal communication, violence/aggression towards staff or others and document per facility protocol. Resident #25 used antidepressant medication related to depression. Interventions included administer antidepressant medications as ordered by physician and monitor/document side effects and effectiveness and monitor/document/report as needed changes in behavior/mood/cognition including: social isolation, suicidal thoughts, withdrawal, decline in ADL ability, fatigue, insomnia, or weight loss. Review of the task for behavior monitoring for the previous 30 days revealed there was not any data entered in the resident's record related to behavior monitoring. Interview on 03/16/23 at 11:25 A.M. with the Director of Nursing (DON) confirmed there was not any evidence that Resident #25 displayed any behaviors to justify the use of antidepressant or antianxiety medication. The DON also confirmed there was not any evidence that Resident #25's behaviors were being monitored in the resident's record. 3. Review of Resident #30's medical record revealed an original admission date on 06/09/21 and a readmission date on 07/12/21. Medical diagnoses included chronic obstructive pulmonary disease (COPD), orthostatic hypotension, end stage renal disease, paroxysmal atrial fibrillation, and Type II Diabetes Mellitus. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #30 had intact cognition and scored a 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #30 required extensive assistance to total dependence from one to two staff to complete Activities of Daily Living (ADLs). Resident #30 received daily insulin injections, antianxiety, antidepressant, anticoagulant, and diuretic medications. Review of pharmacy recommendation dated 10/20/22 revealed Resident #30 had an order for Hydroxyzine 25 milligrams (mg) twice daily as needed (PRN) for anxiety. The pharmacist recommended: indicate duration and document rationale for the stated time frame or the medication can be changed to routine or discontinued. Physician #200 disagreed with the pharmacist recommendation with the rationale of leave order as is on 10/25/22. There was no additional reason provided for continuing the medication as ordered. Review of the physician orders dated March 2023 revealed Resident #30 had an order for Hydroxyzine Hydrochloride (HCL) 25 mg every 12 hours PRN for anxiety dated 09/21/22. Interview on 03/15/23 at 3:05 P.M. with the Director of Nursing (DON) confirmed the pharmacy recommendation to add a stop date or provide rationale for continuing PRN Hydroxyzine for Resident #30 did not have an acceptable rationale from the physician or a stop date added as recommended. 4. Review of Resident #16's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, schizoaffective disorder, vascular dementia, anxiety, paranoid schizophrenia, and major depressive disorder. Review of the annual MDS dated [DATE] revealed his cognition was not intact. He required limited assistance of one staff member for bed mobility, transfer, and extensive assistance of one staff member for dressing, toilet use and personal hygiene. Review of the Pharmacy recommendation for 02/25/23 revealed Resident #16 has been taking Latuda 40 mg daily for bipolar disorder since March 2022. Please evaluate the potential for a dose reduction at this time to determine the lowest, effective dose. If contraindicated please provide a brief note. 5. Review of Resident #42's medical record revealed he was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, anxiety, schizophrenia, dementia, severe protein malnutrition, depression, diabetes, and congestive heart failure (CHF). Review of the quarterly minimum data set assessment dated [DATE] revealed his cognition was mildly impaired. He required extensive assistance of two plus staff members physical assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. Received antipsychotic, antianxiety and antidepressants. Review of Pharmacy recommendation for 02/25/23 revealed Resident #42 is currently receiving an antidepressant. CMS guidelines recommend trial reduction two times during the first year of therapy and then a trial reduction yearly thereafter. As of 03/17/23 there was no documented evidence the physician acted upon the pharmacy recommendation. On 03/16/23 at 10:47 A.M. interview with the DON confirmed she has not received the actual gradual dose reductions for Residents #16 and #42 and they have not been addressed by the physician.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0888 (Tag F0888)

Could have caused harm · This affected most or all residents

Based on review of the staff vaccination matrix, staff interview, and facility policy review, the facility failed to ensure all staff were vaccinated against the COVID-19 virus or had a valid exemptio...

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Based on review of the staff vaccination matrix, staff interview, and facility policy review, the facility failed to ensure all staff were vaccinated against the COVID-19 virus or had a valid exemption on file prior to working in the facility. This had the potential to affect all 59 residents who resided in the facility. Findings Include: Review of the Staff Vaccination Matrix dated 03/15/23 revealed Dietary #180 was listed as unvaccinated. The facility had a total of 84 staff and 83 staff were either vaccinated or had a religious exemption on file. Interview on 03/14/23 at 1:34 P.M. with the Director of Nursing (DON) revealed the facility had a total of 84 staff; 19 staff had religious exemptions on file. One staff, Dietary #180 was unvaccinated. Dietary #180 was contacted on 03/13/23 and should be attending a vaccine clinic on 03/16/23. Interviews on 03/15/23 at 3:48 P.M. and 5:30 P.M. with the DON confirmed Dietary #180's hire date was 02/15/23. Dietary #180's first day of work was 02/18/23. Dietary #180 had worked a total of 19 shifts since her hire date unvaccinated against COVID-19. Vaccination clinics were offered to Dietary #180 on 02/23/23 and 03/02/23 and Dietary #180 failed to attend either clinic to receive a vaccination injection. The DON confirmed Dietary #180 did not have either a medical or a religious exemption on file at the facility. The DON stated Dietary #180 was informed she was required to attend the vaccination clinic on 03/16/23 or she would be removed from the schedule. Review of the facility policy, COVID-19 Staff Vaccine Mandate, undated, revealed the policy stated, it is the facility's policy to require all staff to be fully vaccinated against COVID-19 in accordance with the Centers for Medicare & Medicaid Services' COVID-19 rules (Vaccine Mandate).
Apr 2021 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, self-reported incident (SRI) review, facility policy and procedure review and staff interview the facili...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, self-reported incident (SRI) review, facility policy and procedure review and staff interview the facility failed to ensure Resident #29 was free from an incident of resident to resident abuse. This affected two residents (#29 and #42) of three residents reviewed for abuse. Findings Include: Review of Resident #29's medical record revealed an admission date of 04/15/19 with the admitting diagnoses of Alzheimer's disease, anxiety disorder, major depressive disorder and psychosis. Review of Resident #29's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had clear speech, usually understood others, usually made herself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of seven. The resident required supervision with bed mobility, transfers and ambulation. She was always continent of both bowel and bladder. The assessment indicated the resident had no falls since the prior assessment and had no skin issues. Review of Resident #29's plan of care, dated 01/19/20 revealed the resident became agitated when she was confused or unable to hear what was being said or comprehend conversation. Interventions included to administer medications as physician ordered, anticipate and meet the resident's needs, intervene as necessary to protect the rights and safety of others and provide a program of activities that was of interest and accommodates residents status. Review of Resident #42's medical record revealed an original admission date of 11/30/19 with latest readmission of 10/23/20 with the admitting diagnoses of dementia, congestive heart failure, atrial fibrillation and chronic obstructive pulmonary disease. Review of Resident #42's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 02/26/21 revealed the resident had clear speech, usually understood others, usually made himself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of seven. Review of the plan of care dated 04/04/21 revealed Resident #42 had the potential to be verbal and/or physically aggressive to other residents related to dementia. Interventions included psychiatric/psychogeriatric consult as indicated and resident would socially distance from other residents. Review of the facility SRI, tracking number 204230 dated 03/30/21 at 3:11 P.M. revealed on 03/29/21 at 6:30 P.M., a staff member witnessed Resident #42 strike Resident #29, with a known dementia diagnosis in the stomach. The investigation revealed information from Resident #42's daughter indicating the resident was always agitated after his former neighbor visited him and the visitors not understanding the resident's cognitive decline which had a way of angering him (the resident). The residents were immediately separated and the facility implemented interventions to encourage social separation in lounge areas and relocating residents if they were getting agitated. The facility substantiated the incident of physical abuse. On 04/21/21 at 9:58 A.M. interview with the Administrator verified the facility substantiated the incident of physical abuse involving Resident #29 being stuck by Resident #42. Review of the facility undated policy titled, Right to Freedom from Abuse, Neglect and Exploitation revealed it was the policy of the facility to provide a safe environment for each resident free from abuse.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record review, self-reported incident (SRI) review, facility policy and procedure review and staff interview the facility failed to report an allegation of abuse involving Resident #42 and Re...

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Based on record review, self-reported incident (SRI) review, facility policy and procedure review and staff interview the facility failed to report an allegation of abuse involving Resident #42 and Resident #29 to the State agency within the required two hour time allotment as required. This affected two residents (#29 and #42) of three residents reviewed for abuse. Findings Include: Review of Resident #42's medical record revealed an original admission date of 11/30/19 with latest readmission of 10/23/20 with the admitting diagnoses of dementia, congestive heart failure, atrial fibrillation and chronic obstructive pulmonary disease. Review of the resident's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 02/26/21 revealed the resident had clear speech, usually understood others, usually made himself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of seven. Review of the plan of care dated 04/04/21 revealed Resident #42 had the potential to be verbal and/or physically aggressive to other residents related to dementia. Interventions included psychiatric/psychogeriatric consult as indicated and resident would socially distance from other residents. Review of the facility SRI, tracking number 204230 dated 03/30/21 at 3:11 P.M. revealed on 03/29/21 at 6:30 P.M., a staff member witnessed Resident #42 strike Resident #29, with a known dementia diagnosis in the stomach. The investigation revealed information from Resident #42's daughter indicating the resident was always agitated after his former neighbor visited him and the visitors not understanding the resident's cognitive decline which had a way of angering him (the resident). The residents were immediately separated and the facility implemented interventions to encourage social separation in lounge areas and relocating residents if they were getting agitated. The facility substantiated the incident of physical abuse. On 04/21/21 at 9:58 A.M. interview with the Administrator verified the facility reported the allegation of abuse to the State agency on 03/30/21 at 3:11 P.M. but the incident occurred on 03/29/21 at 6:30 P.M. The Administrator verified the SRI should have been initiated and submitted within two hours of the occurrence of the incident as the incident involved physical abuse. Review of the facility undated policy titled, Right to Freedom from Abuse, Neglect and Exploitation revealed it was the policy of the facility to provide a safe environment for each resident free from abuse. The policy indicated the facility would report immediately to other state law officials, including the state survey and certification agency.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

Based on record review, review of facility self-reported incidents (SRIs), facility policy and procedure review and interview the facility failed to ensure comprehensive and thorough investigations we...

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Based on record review, review of facility self-reported incidents (SRIs), facility policy and procedure review and interview the facility failed to ensure comprehensive and thorough investigations were completed related to incidents of abuse involving Resident #34, Resident #29 and Resident #42. This affected three residents (#29, #34 and #42) of three residents reviewed for abuse. Findings Include: 1. Review of Resident #34's medical record revealed the resident had diagnoses of dementia, anxiety, post traumatic stress disorder (PTSD) and chronic obstructive pulmonary disease (COPD). Review of a plan of care, dated 07/14/20 revealed the resident had an activities of daily living (ADL) self care performance deficit related to falls, hip fracture, COPD, chronic oxygen use, PTSD and dementia with interventions for bathing, showering, dressing, toilet use and bed mobility. A plan of care, dated 09/02/20 revealed the resident had episodes of yelling out and cursing towards staff when agitated and was noted for making false accusations towards staff with interventions to assist resident to develop more appropriate methods of coping and interacting and encourage him to express feelings appropriately and monitor behaviors. Review of facility self reported incident (SRI), tracking number 203107 and the facility investigation, dated 03/04/21 revealed Resident #34 reported he was fearful of State Tested Nurse Assistant (STNA) #133. During morning meeting, the Director of Physical Therapy (DPT) #192 reported Resident #34 had concerns he felt his knee was broken during care. The Certified Nurse Practitioner was notified and an x-ray of his right leg was ordered, noting no damage to the right leg or knee. During the course of the investigation, Resident #34 identified STNA #133 as the perpetrator, stating she raised his leg too high during incontinence care about a month ago. STNA #133 provided a statement and was removed from the floor while the investigation was pending. STNA #133 stated she was unaware of any allegations or complaints against her and stated Resident #34 never complained of pain during care. Like residents were interviewed with no concerns related to STNA #133's care or any staff being rough with them. However, the facility investigation revealed STNA #133's co-workers were not interviewed regarding her treatments towards residents to ensure a thorough and comprehensive investigation was completed. The Minimum Data Set (MDS) 3.0 assessment, dated 03/29/21 revealed the resident had a Brief Interview of Mental Status (BIMS) of 14 indicating intact cognition and he required extensive assistance of one staff for bed mobility, transfers, toilet use and personal hygiene. On 04/21/21 at 9:55 A.M. interview with the Administrator confirmed the facility did not complete staff interviews regarding STNA #133's treatment towards residents, to ensure a thorough investigation was conducted following the allegation of abuse lodged by Resident #34. Review of the undated facility policy and procedure titled, Right to Freedom from Abuse, Neglect, and Exploitation, revealed all allegations of abuse would be reported to the administrator and the Director of Nursing immediately and thoroughly investigated including identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and other who might have knowledge of the allegations. 2. Review of Resident #42's medical record revealed an original admission date of 11/30/19 with latest readmission of 10/23/20 with the admitting diagnoses of dementia, congestive heart failure, atrial fibrillation and chronic obstructive pulmonary disease. Review of the resident's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 02/26/21 revealed the resident had clear speech, usually understood others, usually made himself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of seven. Review of the plan of care dated 04/04/21 revealed Resident #42 had the potential to be verbal and/or physically aggressive to other residents related to dementia. Interventions included psychiatric/psychogeriatric consult as indicated and resident would socially distance from other residents. Review of the facility SRI, tracking number 204230 dated 03/30/21 at 3:11 P.M. revealed on 03/29/21 at 6:30 P.M., a staff member witnessed Resident #42 strike Resident #29, with a known dementia diagnosis in the stomach. The investigation revealed information from Resident #42's daughter indicating the resident was always agitated after his former neighbor visited him and the visitors not understanding the resident's cognitive decline which had a way of angering him (the resident). The residents were immediately separated and the facility implemented interventions to encourage social separation in lounge areas and relocating residents if they were getting agitated. Further review of the facility's investigation revealed no staff interviews were conducted regarding Resident #42's behaviors. The facility substantiated the incident of physical abuse. On 04/21/21 at 9:58 A.M. interview with the Administrator revealed he had not completed a thorough investigation related to the lack of staff interviews. Review of the undated facility policy and procedure titled, Right to Freedom from Abuse, Neglect, and Exploitation revealed all allegations of abuse would be reported to the administrator and the Director of Nursing immediately and thoroughly investigated including identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and other who might have knowledge of the allegations.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #30, who had an indwelling urinary catheter received appropriate treatment and services to decrease the risk of developing a urinary tract infection when the resident's catheter bag was observed directly on the floor in the resident's room. This affected one resident (#30) of one resident reviewed for urinary catheters. Findings Include: Record review revealed Resident #30 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including autonomic dysreflexia, hemorrhage from tracheostomy stoma, acute respiratory failure, anoxic brain damage and pressure ulcer. Review of the 5-day Minimum Data Set (MDS) 3.0 assessment, dated 02/26/21 revealed Resident #30 was cognitively impaired and had an indwelling (urinary) catheter. On 04/19/21 at 1:32 P.M. Resident #30's catheter bag was observed hung from the resident's bed and was directly touching the floor which posed a risk for the resident to develop a urinary tract infection as the floor would be considered contaminated/soiled. On 04/20/21 at 10:24 A.M. Resident #30's catheter bag was again observed hung from the resident's bed and was directly touching the floor. On 04/20/21 at 11:04 A.M. observation and interview with Licensed Practical Nurse (LPN) #101 verified Resident #30's catheter bag was directly touching the floor. Review of the facility catheter care policy and procedure, dated September 2014 revealed infection control guidelines included catheter tubing and drainage bag were to be kept off the floor.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 27% annual turnover. Excellent stability, 21 points below Ohio's 48% average. Staff who stay learn residents' needs.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s), $75,071 in fines. Review inspection reports carefully.
  • • 30 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $75,071 in fines. Extremely high, among the most fined facilities in Ohio. Major compliance failures.
  • • Grade F (36/100). Below average facility with significant concerns.
Bottom line: Trust Score of 36/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Pataskala Oaks's CMS Rating?

CMS assigns PATASKALA OAKS CARE CENTER an overall rating of 3 out of 5 stars, which is considered average nationally. Within Ohio, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Pataskala Oaks Staffed?

CMS rates PATASKALA OAKS CARE CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 27%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Pataskala Oaks?

State health inspectors documented 30 deficiencies at PATASKALA OAKS CARE CENTER during 2021 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, 27 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Pataskala Oaks?

PATASKALA OAKS CARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NURSING CARE MANAGEMENT OF AMERICA, a chain that manages multiple nursing homes. With 86 certified beds and approximately 50 residents (about 58% occupancy), it is a smaller facility located in PATASKALA, Ohio.

How Does Pataskala Oaks Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, PATASKALA OAKS CARE CENTER's overall rating (3 stars) is below the state average of 3.2, staff turnover (27%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Pataskala Oaks?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Pataskala Oaks Safe?

Based on CMS inspection data, PATASKALA OAKS CARE CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Ohio. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Pataskala Oaks Stick Around?

Staff at PATASKALA OAKS CARE CENTER tend to stick around. With a turnover rate of 27%, the facility is 19 percentage points below the Ohio average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 17%, meaning experienced RNs are available to handle complex medical needs.

Was Pataskala Oaks Ever Fined?

PATASKALA OAKS CARE CENTER has been fined $75,071 across 3 penalty actions. This is above the Ohio average of $33,830. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Pataskala Oaks on Any Federal Watch List?

PATASKALA OAKS CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.