BROOKDALE WESTLAKE VILLAGE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Brookdale Westlake Village has earned an impressive Trust Grade of A, indicating that it is highly recommended and offers excellent care. With a state rank of #35 out of 913 facilities in Ohio, they are in the top half, and they rank #5 out of 92 in Cuyahoga County, meaning there are only four local options that are better. The facility is showing an improving trend, reducing issues from 2 in 2023 to just 1 in 2024. Staffing is a relative strength, with a rating of 4 out of 5 stars and a turnover rate of 46%, which is below the state average, indicating that staff are likely to remain long-term and build rapport with residents. However, there are some concerns to be aware of; for example, there was a failure to administer diabetes medications correctly for one resident, which could have serious health implications. Additionally, there was a delay in reporting an allegation of staff-to-resident physical abuse, which raises concerns about oversight. Finally, there was a past incident where adequate supervision was not provided to prevent a resident from leaving the facility, although it was corrected before the latest inspection. Overall, while Brookdale Westlake Village has many strengths, potential residents and their families should take note of these issues.
- Trust Score
- A
- In Ohio
- #35/913
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 46% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Ohio facilities.
- Skilled Nurses ✓ Good
- Each resident gets 65 minutes of Registered Nurse (RN) attention daily — more than 97% of Ohio nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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4-Star Staffing Rating · Above-average nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Ohio avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Oct 2024
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure medications to treat diabetes were administered as ordered by the physician. This affected one (#35) of one resident reviewed for me...
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Oct 2023
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, facility investigative document review, staff interview, and facility policy review, the facilit...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THIS IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Based on medical record revie...
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Oct 2022
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected 1 resident
Based on observation, record review and staff interview, the facility failed to provide evening activities at reasonable times for the residents. The facility census was 26.
Findings include:
Observat...
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Nov 2019
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure appropriate hand washing was implemented during...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Ohio.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Ohio facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Brookdale Westlake Village's CMS Rating?
CMS assigns BROOKDALE WESTLAKE VILLAGE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Brookdale Westlake Village Staffed?
CMS rates BROOKDALE WESTLAKE VILLAGE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 46%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Brookdale Westlake Village?
State health inspectors documented 5 deficiencies at BROOKDALE WESTLAKE VILLAGE during 2019 to 2024. These included: 5 with potential for harm.
Who Owns and Operates Brookdale Westlake Village?
BROOKDALE WESTLAKE VILLAGE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by BROOKDALE SENIOR LIVING, a chain that manages multiple nursing homes. With 60 certified beds and approximately 53 residents (about 88% occupancy), it is a smaller facility located in WESTLAKE, Ohio.
How Does Brookdale Westlake Village Compare to Other Ohio Nursing Homes?
Compared to the 100 nursing homes in Ohio, BROOKDALE WESTLAKE VILLAGE's overall rating (5 stars) is above the state average of 3.2, staff turnover (46%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Brookdale Westlake Village?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Brookdale Westlake Village Safe?
Based on CMS inspection data, BROOKDALE WESTLAKE VILLAGE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Brookdale Westlake Village Stick Around?
BROOKDALE WESTLAKE VILLAGE has a staff turnover rate of 46%, which is about average for Ohio nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Brookdale Westlake Village Ever Fined?
BROOKDALE WESTLAKE VILLAGE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Brookdale Westlake Village on Any Federal Watch List?
BROOKDALE WESTLAKE VILLAGE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.